We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Dec 18, 2023
Full time
We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Location
Dstl Porton Down, Salisbury, Wiltshire, SP4 0JQ or Dstl Portsdown West, Fareham, Hampshire, PO17 6AD
About the job
Job summary
Dstl is the science and technology arm of the Ministry of Defence. We improve the front-line capability of the UK Armed Forces helping keep our country safe.
The Cyber Security and Safety Group has never been more important. Many military platforms such as fast jets, unmanned air vehicles, helicopters, naval vessels, and land vehicles are becoming increasingly reliant on Software, Artificial Intelligence (AI) and Autonomous functions to control all aspects of their behaviour.
We’re looking for mathematically strong data scientists to help make AI reliant military systems robust and trustworthy in complex operations to help save lives.
An example of our world class inspiring work is designing and trialling a variety of autonomous air and ground vehicles out in Salisbury plain with the US and Australia. AI models were retrained in flight to meet changing mission situations to enhance commanders’ decision-making.
You could be involved in:
Assessing and improving AI content in Defence and Security safety critical systems in the Air, Sea and Land domains, to ensure that they are safe, secure and protected.
Applying the latest thinking in verification and validation of artificial intelligence and autonomous functions for defence and security purposes.
Innovating to support the delivery of the UK Cyber Strategy by researching algorithms for Cyber defence.
Dstl recognises the importance of diversity and inclusion as people from diverse backgrounds bring fresh ideas. We are committed to building an inclusive working environment in which each employee fulfils their potential and maximises their contribution.
We particularly welcome female and ethnic minority applicants and those from the LGBTQI community, as they are under-represented within Dstl at these levels.
Job description
In this role you will:
Have a drive for keeping abreast of the latest developments in cyber security and emerging trends in artificial intelligence. We give our people the opportunity to think and innovate. We offer loads of opportunities for training and scholarships, attending and presenting at conferences, and collaborating with internal research and industry and academia.
Work in a team consisting of highly professional Autonomy and Mathematical experts with enviable national and international reputations to take part in cutting edge research. Use your critical thinking and creative problem solving skills to implement state of art methods and tools.
Develop a knowledge of undertaking verification, validation and vulnerability assessments on Systems of interest.
Appreciate the importance of safety, security requirements to have a positive impact on defence and security of the UK.
Deliver technical reports and recommendations to leadership, senior officials across government and military and other non-technical audiences through clear data storytelling and well-crafted verbal presentations
Person specification
We are looking for someone who has:
A keen interest in algorithms, AI, ML or statistical analysis along with a willingness to develop additional capabilities in cyber security and safety.
Experience contributing to Software or AI / ML intensive projects.
Is looking for a career with a difference, doing a job that provides the latest and most effective tools to defend our nation and uphold the principle of freedom.
Important Information:
Our work in defence, security and intelligence requires our employees to be UK Nationals who are able to gain a high level of security clearance to undertake the projects we are involved in to protect us from security threats. For this reason, only UK Nationals will be able to apply for this role. If you are an international or dual-national candidate, and you think you have the skills we need, please consider applying to any of our government, security or defence partners.
This role will require full UK security clearance and you should have resided in the UK for the past 5 years. For some roles Developed Vetting will also be required, in this case you should have resided in the UK for the past 10 years.
Behaviours
We'll assess you against these behaviours during the selection process:
Changing and Improving
Communicating and Influencing
Seeing the Big Picture
Working Together
Benefits
Benefits
Dstl’s full range of great benefits can be found in the information pack which includes:
Financial : An excellent pension scheme starting from 26% employer contribution ( find out more here ). In Year Rewarding Achievement bonuses and thank you vouchers. Rental deposit scheme and cycle to work scheme.
Flexible working : Options include alternative working patterns such as; compressed hours (e.g. working a 4 day week/ 9 day fortnight), job shares and annualised hours (agreed number of hours per annum paid monthly i.e. working term-time only).
Working hours: Flexibility around your working day (e.g. start time, finish time). Ability to bank hours in a 12 month reference period including the ability to accrue and use 3 days per calendar month.
Where you work: Depending on your role, blended working may be available including remote working to suit you and your team. This can be discussed at interview.
Annual leave: 25 days pro rata (rising to 30 after 5 years) plus 8 public holidays with the ability to buy/sell 5 additional days per annum.
Family: Maternity, adoption or shared parental leave of up to 26 weeks with full pay, an additional 13 weeks statutory pay and a further 13 weeks unpaid
Learning and Development: Dstl encourages and supports charterships, accreditations and provides employees access to fully funded apprenticeships up to level 7 (Masters Degree). Dstl will pay for 2 memberships with relevant bodies/institutions. Employees also have access to Civil Service Learning.
Facilities: Onsite parking, EV Charging points, restaurants, cafés and gyms.
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience.
We want you to have your best chance of success in our recruitment process, so If at any stage of the application process you would like help or assistance please contact the Dstl Recruitment Team dstlrecruitment@dstl.gov.uk and we will do all we can to support you.
Sifting will be taking place bi-weekly throughout the campaign, successful applicants will be invited to attend an online interview via MS Teams.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
Open to UK nationals only. This job is not open to candidates who hold a dual nationality.
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
Name : Dstl Recruitment
Email : dstlrecruitment@dstl.gov.uk
Recruitment team
Email : dstlrecruitment@dstl.gov.uk
Further information
Should you wish to raise a formal complaint about the Dstl recruitment process you should email dstlrecruitment@dstl.gov.uk stating the nature of the issue. We will respond within 5 working days.
Attachments
20230626_CSAS_Data_Scientist_Autonomy_Dependability_L5 Opens in new window (docx, 66kB) Candidate_info_pack_CIS - 20220824 Opens in new window (pdf, 1378kB)
Jul 03, 2023
Full time
Location
Dstl Porton Down, Salisbury, Wiltshire, SP4 0JQ or Dstl Portsdown West, Fareham, Hampshire, PO17 6AD
About the job
Job summary
Dstl is the science and technology arm of the Ministry of Defence. We improve the front-line capability of the UK Armed Forces helping keep our country safe.
The Cyber Security and Safety Group has never been more important. Many military platforms such as fast jets, unmanned air vehicles, helicopters, naval vessels, and land vehicles are becoming increasingly reliant on Software, Artificial Intelligence (AI) and Autonomous functions to control all aspects of their behaviour.
We’re looking for mathematically strong data scientists to help make AI reliant military systems robust and trustworthy in complex operations to help save lives.
An example of our world class inspiring work is designing and trialling a variety of autonomous air and ground vehicles out in Salisbury plain with the US and Australia. AI models were retrained in flight to meet changing mission situations to enhance commanders’ decision-making.
You could be involved in:
Assessing and improving AI content in Defence and Security safety critical systems in the Air, Sea and Land domains, to ensure that they are safe, secure and protected.
Applying the latest thinking in verification and validation of artificial intelligence and autonomous functions for defence and security purposes.
Innovating to support the delivery of the UK Cyber Strategy by researching algorithms for Cyber defence.
Dstl recognises the importance of diversity and inclusion as people from diverse backgrounds bring fresh ideas. We are committed to building an inclusive working environment in which each employee fulfils their potential and maximises their contribution.
We particularly welcome female and ethnic minority applicants and those from the LGBTQI community, as they are under-represented within Dstl at these levels.
Job description
In this role you will:
Have a drive for keeping abreast of the latest developments in cyber security and emerging trends in artificial intelligence. We give our people the opportunity to think and innovate. We offer loads of opportunities for training and scholarships, attending and presenting at conferences, and collaborating with internal research and industry and academia.
Work in a team consisting of highly professional Autonomy and Mathematical experts with enviable national and international reputations to take part in cutting edge research. Use your critical thinking and creative problem solving skills to implement state of art methods and tools.
Develop a knowledge of undertaking verification, validation and vulnerability assessments on Systems of interest.
Appreciate the importance of safety, security requirements to have a positive impact on defence and security of the UK.
Deliver technical reports and recommendations to leadership, senior officials across government and military and other non-technical audiences through clear data storytelling and well-crafted verbal presentations
Person specification
We are looking for someone who has:
A keen interest in algorithms, AI, ML or statistical analysis along with a willingness to develop additional capabilities in cyber security and safety.
Experience contributing to Software or AI / ML intensive projects.
Is looking for a career with a difference, doing a job that provides the latest and most effective tools to defend our nation and uphold the principle of freedom.
Important Information:
Our work in defence, security and intelligence requires our employees to be UK Nationals who are able to gain a high level of security clearance to undertake the projects we are involved in to protect us from security threats. For this reason, only UK Nationals will be able to apply for this role. If you are an international or dual-national candidate, and you think you have the skills we need, please consider applying to any of our government, security or defence partners.
This role will require full UK security clearance and you should have resided in the UK for the past 5 years. For some roles Developed Vetting will also be required, in this case you should have resided in the UK for the past 10 years.
Behaviours
We'll assess you against these behaviours during the selection process:
Changing and Improving
Communicating and Influencing
Seeing the Big Picture
Working Together
Benefits
Benefits
Dstl’s full range of great benefits can be found in the information pack which includes:
Financial : An excellent pension scheme starting from 26% employer contribution ( find out more here ). In Year Rewarding Achievement bonuses and thank you vouchers. Rental deposit scheme and cycle to work scheme.
Flexible working : Options include alternative working patterns such as; compressed hours (e.g. working a 4 day week/ 9 day fortnight), job shares and annualised hours (agreed number of hours per annum paid monthly i.e. working term-time only).
Working hours: Flexibility around your working day (e.g. start time, finish time). Ability to bank hours in a 12 month reference period including the ability to accrue and use 3 days per calendar month.
Where you work: Depending on your role, blended working may be available including remote working to suit you and your team. This can be discussed at interview.
Annual leave: 25 days pro rata (rising to 30 after 5 years) plus 8 public holidays with the ability to buy/sell 5 additional days per annum.
Family: Maternity, adoption or shared parental leave of up to 26 weeks with full pay, an additional 13 weeks statutory pay and a further 13 weeks unpaid
Learning and Development: Dstl encourages and supports charterships, accreditations and provides employees access to fully funded apprenticeships up to level 7 (Masters Degree). Dstl will pay for 2 memberships with relevant bodies/institutions. Employees also have access to Civil Service Learning.
Facilities: Onsite parking, EV Charging points, restaurants, cafés and gyms.
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience.
We want you to have your best chance of success in our recruitment process, so If at any stage of the application process you would like help or assistance please contact the Dstl Recruitment Team dstlrecruitment@dstl.gov.uk and we will do all we can to support you.
Sifting will be taking place bi-weekly throughout the campaign, successful applicants will be invited to attend an online interview via MS Teams.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
Open to UK nationals only. This job is not open to candidates who hold a dual nationality.
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
Name : Dstl Recruitment
Email : dstlrecruitment@dstl.gov.uk
Recruitment team
Email : dstlrecruitment@dstl.gov.uk
Further information
Should you wish to raise a formal complaint about the Dstl recruitment process you should email dstlrecruitment@dstl.gov.uk stating the nature of the issue. We will respond within 5 working days.
Attachments
20230626_CSAS_Data_Scientist_Autonomy_Dependability_L5 Opens in new window (docx, 66kB) Candidate_info_pack_CIS - 20220824 Opens in new window (pdf, 1378kB)
About us:
Gower College Swansea is one of the largest colleges in Wales with a strong reputation for high quality teaching and learning. We have six campuses across the city with over 4,500 full time learners and 10,000 part time learners. We currently have a turnover of over £50 million making us a major employer in the region with approximately 1,000 staff.
At Gower College Swansea we are passionate about investing in our staff and looking after their wellbeing to ensure they feel supported in work and also at home.
The role:
You will be responsible for the delivery of high-quality Data Analytics apprenticeship training and assessment on our work-based learning contract.
37 hours per week
Permanent
£31,498 - £36,642 per annum
Jubilee Court, Swansea, SA5
Key Responsibilities:
Plan and deliver training and assessments across a range of courses ensuring schemes/records of work, assignment schedules, are appropriate to the syllabus content and awarding body standards
Work with customers in industry to maintain and build relationships and to secure contracts with existing and new organisations
Meet regularly with learners as determined by the programme delivery to establish and maintain monitoring and review arrangements for students undertaking training.
About you:
Level 4 qualification or equivalent in Data Analytics
Commercial knowledge, experience and understanding of industry, including training needs
Creative, innovative and enthusiastic
Benefits for you:
28 days annual leave, plus bank holidays, and the college is closed for two weeks over the Christmas period
Free Parking
A Local Government Pension Scheme with an average employer contribution of 21% (2023)
Free annual subscription to the Headspace Mindfulness app
Discounted study opportunities on College programmes
Hybrid Working
View more benefits here: https://www.gcs.ac.uk/recruitment/benefits-and-wellbeing
We welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We particularly welcome applications from groups currently underrepresented within our organisation.
If you wish to continue your application journey using Welsh Language, please visit our Cymraeg site. We encourage Welsh Language applications as we recognise the importance of delivering services in Welsh, and the need to grow our bilingual workforce.
Gower College Swansea is committed to safeguarding and promoting the welfare of young people and expects all staff to share this commitment. Appointments are subject to an enhanced DBS check and require registration with the Education Workforce Council for Wales.
Appointments will normally be made to the bottom of the salary scale with annual increments on 1st August each year (subject to a start date before 1st February).
May 15, 2023
Full time
About us:
Gower College Swansea is one of the largest colleges in Wales with a strong reputation for high quality teaching and learning. We have six campuses across the city with over 4,500 full time learners and 10,000 part time learners. We currently have a turnover of over £50 million making us a major employer in the region with approximately 1,000 staff.
At Gower College Swansea we are passionate about investing in our staff and looking after their wellbeing to ensure they feel supported in work and also at home.
The role:
You will be responsible for the delivery of high-quality Data Analytics apprenticeship training and assessment on our work-based learning contract.
37 hours per week
Permanent
£31,498 - £36,642 per annum
Jubilee Court, Swansea, SA5
Key Responsibilities:
Plan and deliver training and assessments across a range of courses ensuring schemes/records of work, assignment schedules, are appropriate to the syllabus content and awarding body standards
Work with customers in industry to maintain and build relationships and to secure contracts with existing and new organisations
Meet regularly with learners as determined by the programme delivery to establish and maintain monitoring and review arrangements for students undertaking training.
About you:
Level 4 qualification or equivalent in Data Analytics
Commercial knowledge, experience and understanding of industry, including training needs
Creative, innovative and enthusiastic
Benefits for you:
28 days annual leave, plus bank holidays, and the college is closed for two weeks over the Christmas period
Free Parking
A Local Government Pension Scheme with an average employer contribution of 21% (2023)
Free annual subscription to the Headspace Mindfulness app
Discounted study opportunities on College programmes
Hybrid Working
View more benefits here: https://www.gcs.ac.uk/recruitment/benefits-and-wellbeing
We welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We particularly welcome applications from groups currently underrepresented within our organisation.
If you wish to continue your application journey using Welsh Language, please visit our Cymraeg site. We encourage Welsh Language applications as we recognise the importance of delivering services in Welsh, and the need to grow our bilingual workforce.
Gower College Swansea is committed to safeguarding and promoting the welfare of young people and expects all staff to share this commitment. Appointments are subject to an enhanced DBS check and require registration with the Education Workforce Council for Wales.
Appointments will normally be made to the bottom of the salary scale with annual increments on 1st August each year (subject to a start date before 1st February).
Employer description: Based in the heart of the Midlands with an expert team of engineers and consultants with a combined 50 years experience in high level network design and support, our ethos is to provide customers with the best IT service and solutions, 365 days a year Overview: This is a fantastic opportunity to join a growing and friendly IT Support Company based in the West Midlands. On a day-to-day basis you will be office based and responsible for providing 1st and 2nd line support via the helpdesk. As a business we have ambitious plans of growth over the next 3 years and understand that our people are an important part of what enables this to happen. We are looking for enthusiastic people to join our team of skilled engineers offering IT support. Salary: £21,500 per annum. Duties: Under the leadership of the services manager and with continuing investment in personal development, the successful candidate will be given plenty of room to progress their skill set whilst providing exceptional support to our customers. Maintain and monitor backups for customers - Vendors Include Windows Backup, Symantec, Shadow Protect, Veeam Provide general administration of customers networks such as creating new users, updating group membership, setting NTFS Permissions and health checks Dealing with 3rd parties - logging hardware warranty issues / liaising with software vendors Deployment of software and patching Following strict Helpdesk Software procedures and keeping the clients well informed on progress Maintain and configure Anti Virus software What we are looking for: The ideal candidate will have: A basic understanding of standard IT technologies (to include: desktop, firewall, networking, backup, printers, some server work would also be beneficial) A strong desire to deliver high quality service to external customers The successful applicant must also have excellent communication skills and conduct themselves in a professional manner at all times Some support tickets may be escalated to a site visit where required and you may be responsible for attending The majority of our customers are within a 50 mile radius of our three offices based in Stourbridge, Worcester and Birmingham What we are looking for: Key experience: The ideal candidate would have extensive knowledge covering all points below but we would also invite for interview applicants that cover a majority but not all. Remote/Desktop Support to end users - print / logon / internet / email issues etc PC/Server/Network Infrastructure Support Hardware Firewalls and routers knowledge would be beneficial Drive, due to the location, not duties: Please Note - Being able to drive is preferred but not essential as long as you are within an hour commute. Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Company benefits: On-site parking Hybrid working after probation period Birthday off, 20 days plus bank holidays Flexible start and finish times Company pension - standard Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
May 01, 2024
Full time
Employer description: Based in the heart of the Midlands with an expert team of engineers and consultants with a combined 50 years experience in high level network design and support, our ethos is to provide customers with the best IT service and solutions, 365 days a year Overview: This is a fantastic opportunity to join a growing and friendly IT Support Company based in the West Midlands. On a day-to-day basis you will be office based and responsible for providing 1st and 2nd line support via the helpdesk. As a business we have ambitious plans of growth over the next 3 years and understand that our people are an important part of what enables this to happen. We are looking for enthusiastic people to join our team of skilled engineers offering IT support. Salary: £21,500 per annum. Duties: Under the leadership of the services manager and with continuing investment in personal development, the successful candidate will be given plenty of room to progress their skill set whilst providing exceptional support to our customers. Maintain and monitor backups for customers - Vendors Include Windows Backup, Symantec, Shadow Protect, Veeam Provide general administration of customers networks such as creating new users, updating group membership, setting NTFS Permissions and health checks Dealing with 3rd parties - logging hardware warranty issues / liaising with software vendors Deployment of software and patching Following strict Helpdesk Software procedures and keeping the clients well informed on progress Maintain and configure Anti Virus software What we are looking for: The ideal candidate will have: A basic understanding of standard IT technologies (to include: desktop, firewall, networking, backup, printers, some server work would also be beneficial) A strong desire to deliver high quality service to external customers The successful applicant must also have excellent communication skills and conduct themselves in a professional manner at all times Some support tickets may be escalated to a site visit where required and you may be responsible for attending The majority of our customers are within a 50 mile radius of our three offices based in Stourbridge, Worcester and Birmingham What we are looking for: Key experience: The ideal candidate would have extensive knowledge covering all points below but we would also invite for interview applicants that cover a majority but not all. Remote/Desktop Support to end users - print / logon / internet / email issues etc PC/Server/Network Infrastructure Support Hardware Firewalls and routers knowledge would be beneficial Drive, due to the location, not duties: Please Note - Being able to drive is preferred but not essential as long as you are within an hour commute. Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Company benefits: On-site parking Hybrid working after probation period Birthday off, 20 days plus bank holidays Flexible start and finish times Company pension - standard Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Employer description: Krome Technologies are a technically strong, service centric technology consultancy, focused on delivering end to end infrastructure solutions. Overview: We are now looking for an eager candidate to join us as an apprentice.You will have the opportunity to gain valuable skills and experience as you complete a IT Cloud Network Specialist - Level 3 Apprenticeship. Responsibilities: Supporting and maintaining clients IT systems and providing efficient desktop support to all business users Using technical knowledge to resolve any IT related faults quickly and efficiently Providing remote technical support to clients Managing the return and repair process for equipment returned to Krome offices Creating and managing support tickets Assisting Senior teams with project work Updating the Service Delivery team on progress of work Managing project tickets Required skills: Previous experience in a similar role and/or relevant IT qualification Technological knowledge Analytical thinking/problem solving Computer networking Installation and decommission You will be required to travel to different site visits - travel costs will be covered Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Working week: Monday to Friday, 9am - 5pm. Benefits: Flexible annual leave package (25 days, plus Bank Holidays, increasing with Length of Service) Employee Assistance Programme Private medical insurance (after 5 years' service) Learning and development programme, aimed to support career progression Monthly employee recognition awards (extra days holiday or Amazon voucher rewards) Long service recognition awards Complimentary breakfast, tea & coffee and fresh fruit available Fully stocked beer/wine fridge for Friday after work drinks Discounted corporate gym membership Cycle to work scheme Shower facilities Free private car park Staff break room with pool table Modern, open plan, office environment Quarterly company-funded social events Company-funded participation in our charity events (voluntary) Electric vehicle charging points are available at our Chertsey Head Office Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
May 01, 2024
Full time
Employer description: Krome Technologies are a technically strong, service centric technology consultancy, focused on delivering end to end infrastructure solutions. Overview: We are now looking for an eager candidate to join us as an apprentice.You will have the opportunity to gain valuable skills and experience as you complete a IT Cloud Network Specialist - Level 3 Apprenticeship. Responsibilities: Supporting and maintaining clients IT systems and providing efficient desktop support to all business users Using technical knowledge to resolve any IT related faults quickly and efficiently Providing remote technical support to clients Managing the return and repair process for equipment returned to Krome offices Creating and managing support tickets Assisting Senior teams with project work Updating the Service Delivery team on progress of work Managing project tickets Required skills: Previous experience in a similar role and/or relevant IT qualification Technological knowledge Analytical thinking/problem solving Computer networking Installation and decommission You will be required to travel to different site visits - travel costs will be covered Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Working week: Monday to Friday, 9am - 5pm. Benefits: Flexible annual leave package (25 days, plus Bank Holidays, increasing with Length of Service) Employee Assistance Programme Private medical insurance (after 5 years' service) Learning and development programme, aimed to support career progression Monthly employee recognition awards (extra days holiday or Amazon voucher rewards) Long service recognition awards Complimentary breakfast, tea & coffee and fresh fruit available Fully stocked beer/wine fridge for Friday after work drinks Discounted corporate gym membership Cycle to work scheme Shower facilities Free private car park Staff break room with pool table Modern, open plan, office environment Quarterly company-funded social events Company-funded participation in our charity events (voluntary) Electric vehicle charging points are available at our Chertsey Head Office Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Employer description: Bridge Partners is an MSP based in Cambridge, providing outsourced IT around the UK and overseas! We provide bespoke onsite & remote support to ground-breaking SMEs in industries like biotechnology, life sciences, and finance. Overview: Are you looking for an apprenticeship that offers varied and interesting opportunities and up-to-date training options? Do you have a keen interest in a career in IT and a strong affinity for problem-solving and helping people? If so, then we would love to hear from you! Duties: Providing 1st line support for clients, managing a wide variety of incoming tickets, phone calls, and enquiries Diagnose and troubleshoot IT issues through engaging discussions and remote sessions with end users Managing security tasks such as processing new starter and leaver requests, password resets, site permissions etc. Monitoring client servers and backup data for anomalous behaviour, and adverse client impact Identifying and troubleshooting client backup failures You'll will also embark on thrilling project work for our clients, where you'll configure and build client machines and remotely monitor their systems and services Desired skills / qualities: The ability to build strong relationships with the team and clients Excellent customer service: you must be a people person with patience and be able to communicate effectively Great problem-solving skills with the ability to see the challenge through You do not need to have already studied IT, but a basic understanding of how IT works, and the difficulties users face will set you apart. Entry requirements: A Level 3 qualification in a relevant area in any grade. Acceptable qualifications include: Two A levels in one or more similar subject. Level 3 apprenticeship in a similar subject. International Baccalaureate at Level 3 in a similar subject. BTEC Extended Diploma in a similar subject. A work experience route (2-3 years) in a similar subject-related role. 'Similar subject' relates to areas directly relevant to or commensurate with 'Digital and Technology Solutions'. Typically this would be areas such as but not limited to Level 3 digital apprenticeships, A-Level/BTEC Computer Science, Information Technology, Networking, Software Engineering, etc. Please note: Learners must not hold an existing qualification at the same or higher level than this apprenticeship in a similar subject. Salary: £18,000 - £20,000 per annum. Working week: Based in our Cambridge office on a shift rota between 8:00am - 6:30pm, Monday to Friday (to be confirmed upon interview). Benefits: We are a friendly bunch with passion and ambition! Our culture focuses on helping each other and working as a team. Certifications through the QA apprenticeship and our partnership with Microsoft. Profit share scheme. BUPA health insurance and enhanced pension scheme. 33 days holiday (including Bank Holidays), increasing by one day every 2 years you work with us. Social events, such as go karting, pizza making, escape rooms and many more! Our office is a short walk from Cambridge North train station and local bus routes. We also offer free onsite parking. Future prospects: As you reach a suitable technical level, there will be opportunities for you to progress in the business! You could venture into projects, account management, strategic IT advice, cyber security, and even on-site support. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply Today!
May 01, 2024
Full time
Employer description: Bridge Partners is an MSP based in Cambridge, providing outsourced IT around the UK and overseas! We provide bespoke onsite & remote support to ground-breaking SMEs in industries like biotechnology, life sciences, and finance. Overview: Are you looking for an apprenticeship that offers varied and interesting opportunities and up-to-date training options? Do you have a keen interest in a career in IT and a strong affinity for problem-solving and helping people? If so, then we would love to hear from you! Duties: Providing 1st line support for clients, managing a wide variety of incoming tickets, phone calls, and enquiries Diagnose and troubleshoot IT issues through engaging discussions and remote sessions with end users Managing security tasks such as processing new starter and leaver requests, password resets, site permissions etc. Monitoring client servers and backup data for anomalous behaviour, and adverse client impact Identifying and troubleshooting client backup failures You'll will also embark on thrilling project work for our clients, where you'll configure and build client machines and remotely monitor their systems and services Desired skills / qualities: The ability to build strong relationships with the team and clients Excellent customer service: you must be a people person with patience and be able to communicate effectively Great problem-solving skills with the ability to see the challenge through You do not need to have already studied IT, but a basic understanding of how IT works, and the difficulties users face will set you apart. Entry requirements: A Level 3 qualification in a relevant area in any grade. Acceptable qualifications include: Two A levels in one or more similar subject. Level 3 apprenticeship in a similar subject. International Baccalaureate at Level 3 in a similar subject. BTEC Extended Diploma in a similar subject. A work experience route (2-3 years) in a similar subject-related role. 'Similar subject' relates to areas directly relevant to or commensurate with 'Digital and Technology Solutions'. Typically this would be areas such as but not limited to Level 3 digital apprenticeships, A-Level/BTEC Computer Science, Information Technology, Networking, Software Engineering, etc. Please note: Learners must not hold an existing qualification at the same or higher level than this apprenticeship in a similar subject. Salary: £18,000 - £20,000 per annum. Working week: Based in our Cambridge office on a shift rota between 8:00am - 6:30pm, Monday to Friday (to be confirmed upon interview). Benefits: We are a friendly bunch with passion and ambition! Our culture focuses on helping each other and working as a team. Certifications through the QA apprenticeship and our partnership with Microsoft. Profit share scheme. BUPA health insurance and enhanced pension scheme. 33 days holiday (including Bank Holidays), increasing by one day every 2 years you work with us. Social events, such as go karting, pizza making, escape rooms and many more! Our office is a short walk from Cambridge North train station and local bus routes. We also offer free onsite parking. Future prospects: As you reach a suitable technical level, there will be opportunities for you to progress in the business! You could venture into projects, account management, strategic IT advice, cyber security, and even on-site support. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply Today!
Employer description: Vizst Technology is a privately owned technology company that provides organisations with the solutions they need to grow stronger and smarter. Our proven track record of expertise and experience combined with our drive for exceptional customer service speaks for itself with the range of clients we look after across many different sectors. Our drive to build deep relationships and form close strategic partnerships ensures we design solutions with technology that delivers on the ambitions of our clients. Overview: We are now looking for an eager candidate to join us as an apprentice. You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and networking - Azure Cloud Support Specialist - Level 3 Apprenticeship. The Vizst service team is responsible for supporting and maintaining clients' IT systems and for providing efficient desktop support to all business users. The team is responsible for resolving any IT-related faults quickly and efficiently in-line with SLAs, which includes a broad range of queries. Duties: Providing end-user, desktop support Supporting and maintaining MS Server/Desktops Supporting and maintaining Office 365 Solutions and GSuite Solutions Escalate IT issues within the team where necessary Setting up and configuring new laptops and desktops Installing authorised software to laptops and desktops Ensuring security and upgrades are applied to desktops and laptops, servers and network infrastructure and security devices are kept up to date Troubleshoot desktop and system problems, diagnose and solve hardware/software Incidents/problems What we are looking for: Key qualities: Communication: Excellent communication skills and a strong communicator at all levels including at senior business level Attention to detail: Has excellent attention to detail Calm: Remains calm and clear headed under pressure Organisation: Excellent organisational and prioritisation skills Proactive: Approach to work and to continuous improvement Personal qualities: Good organisational, time management and prioritisation skills Strong written and verbal skills and the ability to produce clear and accurate documentation (Word, Excel, PowerPoint) The ability to communicate confidently and clearly to customers both face to face and over the telephone Willingness to travel as required to other company sites for the purpose of onsite support Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. Salary: £14,000 per annum. Working week: 40hrs per week. Benefits: 25 days holiday Free lunch on Wednesdays Additional benefits are available if an apprentice becomes a permanent employee Future prospects: There is a potential opportunity for a full-time role and further career development upon successful completion of the apprenticeship. Important Information: QA's apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education. To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.
May 01, 2024
Full time
Employer description: Vizst Technology is a privately owned technology company that provides organisations with the solutions they need to grow stronger and smarter. Our proven track record of expertise and experience combined with our drive for exceptional customer service speaks for itself with the range of clients we look after across many different sectors. Our drive to build deep relationships and form close strategic partnerships ensures we design solutions with technology that delivers on the ambitions of our clients. Overview: We are now looking for an eager candidate to join us as an apprentice. You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and networking - Azure Cloud Support Specialist - Level 3 Apprenticeship. The Vizst service team is responsible for supporting and maintaining clients' IT systems and for providing efficient desktop support to all business users. The team is responsible for resolving any IT-related faults quickly and efficiently in-line with SLAs, which includes a broad range of queries. Duties: Providing end-user, desktop support Supporting and maintaining MS Server/Desktops Supporting and maintaining Office 365 Solutions and GSuite Solutions Escalate IT issues within the team where necessary Setting up and configuring new laptops and desktops Installing authorised software to laptops and desktops Ensuring security and upgrades are applied to desktops and laptops, servers and network infrastructure and security devices are kept up to date Troubleshoot desktop and system problems, diagnose and solve hardware/software Incidents/problems What we are looking for: Key qualities: Communication: Excellent communication skills and a strong communicator at all levels including at senior business level Attention to detail: Has excellent attention to detail Calm: Remains calm and clear headed under pressure Organisation: Excellent organisational and prioritisation skills Proactive: Approach to work and to continuous improvement Personal qualities: Good organisational, time management and prioritisation skills Strong written and verbal skills and the ability to produce clear and accurate documentation (Word, Excel, PowerPoint) The ability to communicate confidently and clearly to customers both face to face and over the telephone Willingness to travel as required to other company sites for the purpose of onsite support Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. Salary: £14,000 per annum. Working week: 40hrs per week. Benefits: 25 days holiday Free lunch on Wednesdays Additional benefits are available if an apprentice becomes a permanent employee Future prospects: There is a potential opportunity for a full-time role and further career development upon successful completion of the apprenticeship. Important Information: QA's apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education. To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.
Employer description: One IT Services and Solutions is a Stockton-based company providing advice, support and guidance to Headteachers, Principals and other school-based staff for the development and support of ICT-based provision within their schools. Overview: As an apprentice you will be allocated to one of 3 technical teams and work with experienced technicians who will mentor you on a daily basis. You will be provided with various items of equipment, Mobile Phone, Laptop and/or PC to allow you to fulfil the requirements of the role as well as being provided adequate time and resources to fulfil all your training requirements. Purpose of the job: To be a member of a team responsible for development, delivery and support of the ICT server, network and end user ICT environment in schools. Primary responsibilities: will include, but not be limited to: Be a member of a team responsible for development, delivery and support of the ICT server, network and end user ICT environment in schools. Be part of a team of ICT professionals who provide and contribute to the effective and efficient delivery of all server, network and end user hardware, software and associated services, from installation through to disposal. Provide advice and guidance to schools on all server, network and end user related matters, including testing procedures. Comply with agreed standards in the timely and effective use of the ICT Helpdesk system to aid in the smooth management of incidents and problems across the ICT service for the benefit of its customers. Take reasonable care of your own health and safety and co-operate with management, as far as is necessary, to enable compliance with One IT's health and safety policies. Principal Responsibilities: Assist in providing effective ICT support to schools. Contribute to small and large-scale ICT projects. Provide guidance to schools on server, network, and end-user matters. One IT Services & Solutions provide IT support by means of offering pre-arranged support visits as well as help-desk support. Bespoke support arrangements can be agreed with individual schools, businesses and charities. What we are looking for: Essential: Having a full driving licence and your own vehicle is required - as the role involves travel to client sites. Desired skills: Excellent communicator Excellent telephone manner Excellent team player by providing assistance and support to colleagues in IT-related matters Ensure that a high level of customer service and support is provided to all internal and external customers Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits: Salary Increase The company may your milege Team activities Candidates will have the potential to develop their experience in all aspects of IT including networking, working with and configuring switches and the latest Wi-Fi solutions, as well as servers and a multitude of desktop, mobile devices operating systems and software. Future prospects: Training progression to next level Full time position Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
May 01, 2024
Full time
Employer description: One IT Services and Solutions is a Stockton-based company providing advice, support and guidance to Headteachers, Principals and other school-based staff for the development and support of ICT-based provision within their schools. Overview: As an apprentice you will be allocated to one of 3 technical teams and work with experienced technicians who will mentor you on a daily basis. You will be provided with various items of equipment, Mobile Phone, Laptop and/or PC to allow you to fulfil the requirements of the role as well as being provided adequate time and resources to fulfil all your training requirements. Purpose of the job: To be a member of a team responsible for development, delivery and support of the ICT server, network and end user ICT environment in schools. Primary responsibilities: will include, but not be limited to: Be a member of a team responsible for development, delivery and support of the ICT server, network and end user ICT environment in schools. Be part of a team of ICT professionals who provide and contribute to the effective and efficient delivery of all server, network and end user hardware, software and associated services, from installation through to disposal. Provide advice and guidance to schools on all server, network and end user related matters, including testing procedures. Comply with agreed standards in the timely and effective use of the ICT Helpdesk system to aid in the smooth management of incidents and problems across the ICT service for the benefit of its customers. Take reasonable care of your own health and safety and co-operate with management, as far as is necessary, to enable compliance with One IT's health and safety policies. Principal Responsibilities: Assist in providing effective ICT support to schools. Contribute to small and large-scale ICT projects. Provide guidance to schools on server, network, and end-user matters. One IT Services & Solutions provide IT support by means of offering pre-arranged support visits as well as help-desk support. Bespoke support arrangements can be agreed with individual schools, businesses and charities. What we are looking for: Essential: Having a full driving licence and your own vehicle is required - as the role involves travel to client sites. Desired skills: Excellent communicator Excellent telephone manner Excellent team player by providing assistance and support to colleagues in IT-related matters Ensure that a high level of customer service and support is provided to all internal and external customers Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits: Salary Increase The company may your milege Team activities Candidates will have the potential to develop their experience in all aspects of IT including networking, working with and configuring switches and the latest Wi-Fi solutions, as well as servers and a multitude of desktop, mobile devices operating systems and software. Future prospects: Training progression to next level Full time position Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
For over a century John Cotton Group have pioneered Home Textile and Nonwoven fibre production from our head office in Yorkshire. At the heart of our company is an unwavering commitment to innovation, sustainability and delivery of the highest quality products to our customers. As part of the IT team, you will deliver on business objectives & mandates. Providing excellent service while supporting internal customers and proactively monitor and administer business systems and application solutions. Key responsibilities: Duties include but not limited to Respond to either first line support or end user software or hardware queries via email, phone, or face to face. Work with the UK IT Manager and wider support team to ensure any recurring technical issues are addressed and any training or documentation requirements are identified and implemented. Update the ticketing system, ensuring the call has been logged and all notes, progress and required actions have been input promptly and accurately. Liaise closely with business and 3rd party solution providers. Support bespoke applications specific to manufacturing Assist with Implementing, configuring, and testing feasible solutions. Other duties as required Desirable skills: Excellent communication skills, both verbal and written. Organised and methodical. Self-sufficient Self-Motivated Enthusiastic Team Player Sense of Humour Experience with the following is advantageous but not essential: Helpdesk software - ITIL principles, Asset Management and Troubleshooting Microsoft Office issues Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Benefits: 22 days holiday with 1 extra day per year up to 25 days. + Bank holidays Workplace pension Flexibility for personal development Regular salary reviews Future prospects: Once achieved apprenticeship the right candidate could be promoted into 3rd & 4th line support as well as having the opportunity to further develop with more qualifications. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
May 01, 2024
Full time
For over a century John Cotton Group have pioneered Home Textile and Nonwoven fibre production from our head office in Yorkshire. At the heart of our company is an unwavering commitment to innovation, sustainability and delivery of the highest quality products to our customers. As part of the IT team, you will deliver on business objectives & mandates. Providing excellent service while supporting internal customers and proactively monitor and administer business systems and application solutions. Key responsibilities: Duties include but not limited to Respond to either first line support or end user software or hardware queries via email, phone, or face to face. Work with the UK IT Manager and wider support team to ensure any recurring technical issues are addressed and any training or documentation requirements are identified and implemented. Update the ticketing system, ensuring the call has been logged and all notes, progress and required actions have been input promptly and accurately. Liaise closely with business and 3rd party solution providers. Support bespoke applications specific to manufacturing Assist with Implementing, configuring, and testing feasible solutions. Other duties as required Desirable skills: Excellent communication skills, both verbal and written. Organised and methodical. Self-sufficient Self-Motivated Enthusiastic Team Player Sense of Humour Experience with the following is advantageous but not essential: Helpdesk software - ITIL principles, Asset Management and Troubleshooting Microsoft Office issues Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Benefits: 22 days holiday with 1 extra day per year up to 25 days. + Bank holidays Workplace pension Flexibility for personal development Regular salary reviews Future prospects: Once achieved apprenticeship the right candidate could be promoted into 3rd & 4th line support as well as having the opportunity to further develop with more qualifications. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Employer description: The company began it's journey in to the world of Fashion not so long ago. Founded in 2018. The company has grown from strength to strength, creating in house designs for top high street retailers and making the designs come to life. They are growing fast and have offices in Manchester, China, Turkey and Bangladesh and Morocco Overview: They're excited for the future and are looking to take on board an enthusiastic IT Apprentice with a keen interest in fashion to support them on this journey! As an IT Apprentice, you'll be working closely with the companies IT manager and another apprentice (who coming to the end of their course) to support internal staff worldwide. You'll have a keen interest in IT and must be able to work in a fast passed environment. Working closely with other departments you will need to build relationships with both staff and management. Main responsibilities: You'll be responsible for the quality of information logged into the companies Call Management system You will be expected to accurately log support tickets into the Call Management system in a timely manner Dealing with internal staff IT queries both from incoming phone calls and emails Using the formal call logging system in place, and be responsible for the quality of the information recorded to produce clear descriptions relating to user problems that ensure timely and efficient solutions Recognising when a call is urgent and escalate accordingly Carrying out configuration and testing of new kit prior to new starters joining the company You'll be expected take part in the Technical Support meetings which take place at 10am each Monday morning As you develop in your role and the apprenticeship, in time, you will become the first point of contact for all incoming issues to the Help Desk. Desirable skills: You are self-motivated, efficient and well-organised with a keen eye for detail. You have excellent IT skills and can use Microsoft Office, in particular, Outlook, Word and Excel proficiently Personal qualities: The ability to work as part of a team, whilst remaining self-motivated in managing your own workload The ability to demonstrate an excellent customer service focus when dealing with internal clients Driven, committed and you energise, engage and inspire others Friendly, helpful and considerate others Sincere, transparent and trustworthy The company have a friendly and welcoming team environment and will be 100% committed to your development and training. Salary: £18,000 per annum. They offer lots of perks and benefits, such as: Providing your birthday off as holiday Charity events Regular work social events They also offer: A Bike2work and Pension scheme The opportunity to travel with work Future prospects : As the company continues to expand, it's IT Team will grow so you will be in a great place to secure a fulltime permanent position in the companies IT Team on successful completion of your apprenticeship. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
May 01, 2024
Full time
Employer description: The company began it's journey in to the world of Fashion not so long ago. Founded in 2018. The company has grown from strength to strength, creating in house designs for top high street retailers and making the designs come to life. They are growing fast and have offices in Manchester, China, Turkey and Bangladesh and Morocco Overview: They're excited for the future and are looking to take on board an enthusiastic IT Apprentice with a keen interest in fashion to support them on this journey! As an IT Apprentice, you'll be working closely with the companies IT manager and another apprentice (who coming to the end of their course) to support internal staff worldwide. You'll have a keen interest in IT and must be able to work in a fast passed environment. Working closely with other departments you will need to build relationships with both staff and management. Main responsibilities: You'll be responsible for the quality of information logged into the companies Call Management system You will be expected to accurately log support tickets into the Call Management system in a timely manner Dealing with internal staff IT queries both from incoming phone calls and emails Using the formal call logging system in place, and be responsible for the quality of the information recorded to produce clear descriptions relating to user problems that ensure timely and efficient solutions Recognising when a call is urgent and escalate accordingly Carrying out configuration and testing of new kit prior to new starters joining the company You'll be expected take part in the Technical Support meetings which take place at 10am each Monday morning As you develop in your role and the apprenticeship, in time, you will become the first point of contact for all incoming issues to the Help Desk. Desirable skills: You are self-motivated, efficient and well-organised with a keen eye for detail. You have excellent IT skills and can use Microsoft Office, in particular, Outlook, Word and Excel proficiently Personal qualities: The ability to work as part of a team, whilst remaining self-motivated in managing your own workload The ability to demonstrate an excellent customer service focus when dealing with internal clients Driven, committed and you energise, engage and inspire others Friendly, helpful and considerate others Sincere, transparent and trustworthy The company have a friendly and welcoming team environment and will be 100% committed to your development and training. Salary: £18,000 per annum. They offer lots of perks and benefits, such as: Providing your birthday off as holiday Charity events Regular work social events They also offer: A Bike2work and Pension scheme The opportunity to travel with work Future prospects : As the company continues to expand, it's IT Team will grow so you will be in a great place to secure a fulltime permanent position in the companies IT Team on successful completion of your apprenticeship. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Amazon apprenticeship schemes suit candidates with different backgrounds, qualifications and career aspirations; people who are excited to learn and want to start a career now - or possibly retrain in a new direction. To be successful you will need to be committed to your own development and be prepared to make the most of the opportunities, hands on experience, and qualifications presented to you. After graduating from your apprenticeship, you will be qualified to apply for a permanent role within our Reliability, Maintenance, and Engineering (RME) team. Key job responsibilities Mechatronics maintenance apprenticeship Amazon is the perfect place to start your career in mechatronics maintenance. As one of the world's largest retail companies, we have an unrivalled range of equipment, technologies, and facilities, so there are a huge variety of projects you can work on during the program. You will build your skills over a 48-month period - starting in September 2024, including: • Classroom training and workshops hosted offsite • Amazon's on-the-job training program, delivered by our specialist RME team • Mentorship from our RME engineers Alongside extensive development of your technical skills, you will also grow your abilities in crucial complementary areas, such as organisation, prioritisation, data analysis and problem-solving techniques, teamwork, communication, and presentation skills. Year 1 is full-time residential (classroom) training at one of our training provider facilities. As a result, you may be required to work away from home Monday to Friday each week during term time (costs will be supported by Amazon), combined with short periods working at one of our operations warehouses. This will give you a thorough and detailed insight into the work of the RME team, as well as the basic skills necessary before working autonomously on our site equipment. Subsequent years will comprise day or block release training at a specialist college where you will study for an HNC in Electronic & Electrical Engineering, and on-the-job training in a Fulfilment/Sortation Centre or Delivery Station among our team of technicians and engineers. Not only will you receive invaluable learning, development, and professional experience, but you will also gain a number of externally recognised qualifications. You will graduate from the apprenticeship and be able to apply for a role as an Amazon Multi-Skilled Maintenance Technician where we will continue your development, allowing you to grow within the business. We are open to hiring candidates to work out of one of the following locations: Redditch, GBR BASIC QUALIFICATIONS For the apprenticeship program we prioritise applicants eligible for government funding for their apprenticeship, the requirements of which are: • Be a UK national, or a non UK national with the right to work in the UK, or an EU national and have settled status in the UK, and have lived in the UK or an EEA, or British overseas territory for 3 years or more prior to commencing the apprenticeship (September 2024) • Be a resident of the UK for the entire duration of the program • Not be registered to study on a UK government funded course ending August 2024 or later • You will be 18 years old or older before entering an Amazon building (September 2024) • You have 3 GCSEs at Grade C/4 or above (or equivalent): Maths, English and a science/technology subject If you have received educational qualifications outside of the UK then we will require a Statement of Comparability to confirm your eligibility for the scheme. Please ensure you obtain one during the application process, through UK ENIC: • You have a deep interest in maintenance and a solid willingness to become a multi-skilled technician in both electrical and mechanical disciplines. • You have a desire to learn practical workshop / tool usage skills. • You are able to read, understand, and communicate fluently in English, and interact and engage comfortably with people at all levels of the business. • You have a desire to learn how to fault find and repair automation systems and machinery. • You can follow a list of guidelines and instructions (verbal or written) to deliver results and meet deadlines. • Demonstrate a hands-on, flexible, and proactive approach. • Possess excellent customer facing skills and be able to deliver impeccable customer service • You seek and respond well to feedback. • Experience (or a willingness to learn and practice) working to appropriate health & safety standards and regulations. • You have flexibility in working hours and shift patterns to provide cover for operational requirements. • You are able to operate in a complex and fast paced environment. Note: If you already have a higher degree, or are studying towards a higher degree, in the same field or a related one, you will not be eligible to this apprenticeship. PREFERRED QUALIFICATIONS These will be a plus for your career at Amazon but are not necessary to enter the program. • You have 5 GCSEs at Grade C/4 or above (or equivalent), including Maths, English and a science/technology subject. • You are studying towards a BTEC Level 3 National qualification or equivalent in an Engineering subject or studying for 'A' levels with a bias toward science and technology. All our apprenticeships are paid. Compensation varies by program and location, but is always competitive. Your recruitment process will start with your online application (providing your CV as well as answering questions about the above basic qualifications) and will then take you into online testing and video interviewing on a platform called Hirevue. As a final step, we will invite suitable candidates to an assessment center, which includes visiting an operations warehouse, participating in a group exercise, carrying out a practical exercise (if on-site only), and partaking in interviews. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
May 01, 2024
Full time
Amazon apprenticeship schemes suit candidates with different backgrounds, qualifications and career aspirations; people who are excited to learn and want to start a career now - or possibly retrain in a new direction. To be successful you will need to be committed to your own development and be prepared to make the most of the opportunities, hands on experience, and qualifications presented to you. After graduating from your apprenticeship, you will be qualified to apply for a permanent role within our Reliability, Maintenance, and Engineering (RME) team. Key job responsibilities Mechatronics maintenance apprenticeship Amazon is the perfect place to start your career in mechatronics maintenance. As one of the world's largest retail companies, we have an unrivalled range of equipment, technologies, and facilities, so there are a huge variety of projects you can work on during the program. You will build your skills over a 48-month period - starting in September 2024, including: • Classroom training and workshops hosted offsite • Amazon's on-the-job training program, delivered by our specialist RME team • Mentorship from our RME engineers Alongside extensive development of your technical skills, you will also grow your abilities in crucial complementary areas, such as organisation, prioritisation, data analysis and problem-solving techniques, teamwork, communication, and presentation skills. Year 1 is full-time residential (classroom) training at one of our training provider facilities. As a result, you may be required to work away from home Monday to Friday each week during term time (costs will be supported by Amazon), combined with short periods working at one of our operations warehouses. This will give you a thorough and detailed insight into the work of the RME team, as well as the basic skills necessary before working autonomously on our site equipment. Subsequent years will comprise day or block release training at a specialist college where you will study for an HNC in Electronic & Electrical Engineering, and on-the-job training in a Fulfilment/Sortation Centre or Delivery Station among our team of technicians and engineers. Not only will you receive invaluable learning, development, and professional experience, but you will also gain a number of externally recognised qualifications. You will graduate from the apprenticeship and be able to apply for a role as an Amazon Multi-Skilled Maintenance Technician where we will continue your development, allowing you to grow within the business. We are open to hiring candidates to work out of one of the following locations: Redditch, GBR BASIC QUALIFICATIONS For the apprenticeship program we prioritise applicants eligible for government funding for their apprenticeship, the requirements of which are: • Be a UK national, or a non UK national with the right to work in the UK, or an EU national and have settled status in the UK, and have lived in the UK or an EEA, or British overseas territory for 3 years or more prior to commencing the apprenticeship (September 2024) • Be a resident of the UK for the entire duration of the program • Not be registered to study on a UK government funded course ending August 2024 or later • You will be 18 years old or older before entering an Amazon building (September 2024) • You have 3 GCSEs at Grade C/4 or above (or equivalent): Maths, English and a science/technology subject If you have received educational qualifications outside of the UK then we will require a Statement of Comparability to confirm your eligibility for the scheme. Please ensure you obtain one during the application process, through UK ENIC: • You have a deep interest in maintenance and a solid willingness to become a multi-skilled technician in both electrical and mechanical disciplines. • You have a desire to learn practical workshop / tool usage skills. • You are able to read, understand, and communicate fluently in English, and interact and engage comfortably with people at all levels of the business. • You have a desire to learn how to fault find and repair automation systems and machinery. • You can follow a list of guidelines and instructions (verbal or written) to deliver results and meet deadlines. • Demonstrate a hands-on, flexible, and proactive approach. • Possess excellent customer facing skills and be able to deliver impeccable customer service • You seek and respond well to feedback. • Experience (or a willingness to learn and practice) working to appropriate health & safety standards and regulations. • You have flexibility in working hours and shift patterns to provide cover for operational requirements. • You are able to operate in a complex and fast paced environment. Note: If you already have a higher degree, or are studying towards a higher degree, in the same field or a related one, you will not be eligible to this apprenticeship. PREFERRED QUALIFICATIONS These will be a plus for your career at Amazon but are not necessary to enter the program. • You have 5 GCSEs at Grade C/4 or above (or equivalent), including Maths, English and a science/technology subject. • You are studying towards a BTEC Level 3 National qualification or equivalent in an Engineering subject or studying for 'A' levels with a bias toward science and technology. All our apprenticeships are paid. Compensation varies by program and location, but is always competitive. Your recruitment process will start with your online application (providing your CV as well as answering questions about the above basic qualifications) and will then take you into online testing and video interviewing on a platform called Hirevue. As a final step, we will invite suitable candidates to an assessment center, which includes visiting an operations warehouse, participating in a group exercise, carrying out a practical exercise (if on-site only), and partaking in interviews. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
Amazon apprenticeship schemes suit candidates with different backgrounds, qualifications and career aspirations; people who are excited to learn and want to start a career now - or possibly retrain in a new direction. To be successful you will need to be committed to your own development and be prepared to make the most of the opportunities, hands on experience, and qualifications presented to you. After graduating from your apprenticeship, you will be qualified to apply for a permanent role within our Reliability, Maintenance, and Engineering (RME) team. Key job responsibilities Mechatronics maintenance apprenticeship Amazon is the perfect place to start your career in mechatronics maintenance. As one of the world's largest retail companies, we have an unrivalled range of equipment, technologies, and facilities, so there are a huge variety of projects you can work on during the program. You will build your skills over a 48-month period - starting in September 2024, including: • Classroom training and workshops hosted offsite • Amazon's on-the-job training program, delivered by our specialist RME team • Mentorship from our RME engineers Alongside extensive development of your technical skills, you will also grow your abilities in crucial complementary areas, such as organisation, prioritisation, data analysis and problem-solving techniques, teamwork, communication, and presentation skills. Year 1 is full-time residential (classroom) training at one of our training provider facilities. As a result, you may be required to work away from home Monday to Friday each week during term time (costs will be supported by Amazon), combined with short periods working at one of our operations warehouses. This will give you a thorough and detailed insight into the work of the RME team, as well as the basic skills necessary before working autonomously on our site equipment. Subsequent years will comprise day or block release training at a specialist college where you will study for an HNC in Electronic & Electrical Engineering, and on-the-job training in a Fulfilment/Sortation Centre or Delivery Station among our team of technicians and engineers. Not only will you receive invaluable learning, development, and professional experience, but you will also gain a number of externally recognised qualifications. You will graduate from the apprenticeship and be able to apply for a role as an Amazon Multi-Skilled Maintenance Technician where we will continue your development, allowing you to grow within the business. We are open to hiring candidates to work out of one of the following locations: Coalville, LEC, GBR BASIC QUALIFICATIONS For the apprenticeship program we prioritise applicants eligible for government funding for their apprenticeship, the requirements of which are: • Be a UK national, or a non UK national with the right to work in the UK, or an EU national and have settled status in the UK, and have lived in the UK or an EEA, or British overseas territory for 3 years or more prior to commencing the apprenticeship (September 2024) • Be a resident of the UK for the entire duration of the program • Not be registered to study on a UK government funded course ending August 2024 or later • You will be 18 years old or older before entering an Amazon building (September 2024) • You have 3 GCSEs at Grade C/4 or above (or equivalent): Maths, English and a science/technology subject If you have received educational qualifications outside of the UK then we will require a Statement of Comparability to confirm your eligibility for the scheme. Please ensure you obtain one during the application process, through UK ENIC: • You have a deep interest in maintenance and a solid willingness to become a multi-skilled technician in both electrical and mechanical disciplines. • You have a desire to learn practical workshop / tool usage skills. • You are able to read, understand, and communicate fluently in English, and interact and engage comfortably with people at all levels of the business. • You have a desire to learn how to fault find and repair automation systems and machinery. • You can follow a list of guidelines and instructions (verbal or written) to deliver results and meet deadlines. • Demonstrate a hands-on, flexible, and proactive approach. • Possess excellent customer facing skills and be able to deliver impeccable customer service • You seek and respond well to feedback. • Experience (or a willingness to learn and practice) working to appropriate health & safety standards and regulations. • You have flexibility in working hours and shift patterns to provide cover for operational requirements. • You are able to operate in a complex and fast paced environment. Note: If you already have a higher degree, or are studying towards a higher degree, in the same field or a related one, you will not be eligible to this apprenticeship. PREFERRED QUALIFICATIONS These will be a plus for your career at Amazon but are not necessary to enter the program. • You have 5 GCSEs at Grade C/4 or above (or equivalent), including Maths, English and a science/technology subject. • You are studying towards a BTEC Level 3 National qualification or equivalent in an Engineering subject or studying for 'A' levels with a bias toward science and technology. All our apprenticeships are paid. Compensation varies by program and location, but is always competitive. Your recruitment process will start with your online application (providing your CV as well as answering questions about the above basic qualifications) and will then take you into online testing and video interviewing on a platform called Hirevue. As a final step, we will invite suitable candidates to an assessment center, which includes visiting an operations warehouse, participating in a group exercise, carrying out a practical exercise (if on-site only), and partaking in interviews. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
May 01, 2024
Full time
Amazon apprenticeship schemes suit candidates with different backgrounds, qualifications and career aspirations; people who are excited to learn and want to start a career now - or possibly retrain in a new direction. To be successful you will need to be committed to your own development and be prepared to make the most of the opportunities, hands on experience, and qualifications presented to you. After graduating from your apprenticeship, you will be qualified to apply for a permanent role within our Reliability, Maintenance, and Engineering (RME) team. Key job responsibilities Mechatronics maintenance apprenticeship Amazon is the perfect place to start your career in mechatronics maintenance. As one of the world's largest retail companies, we have an unrivalled range of equipment, technologies, and facilities, so there are a huge variety of projects you can work on during the program. You will build your skills over a 48-month period - starting in September 2024, including: • Classroom training and workshops hosted offsite • Amazon's on-the-job training program, delivered by our specialist RME team • Mentorship from our RME engineers Alongside extensive development of your technical skills, you will also grow your abilities in crucial complementary areas, such as organisation, prioritisation, data analysis and problem-solving techniques, teamwork, communication, and presentation skills. Year 1 is full-time residential (classroom) training at one of our training provider facilities. As a result, you may be required to work away from home Monday to Friday each week during term time (costs will be supported by Amazon), combined with short periods working at one of our operations warehouses. This will give you a thorough and detailed insight into the work of the RME team, as well as the basic skills necessary before working autonomously on our site equipment. Subsequent years will comprise day or block release training at a specialist college where you will study for an HNC in Electronic & Electrical Engineering, and on-the-job training in a Fulfilment/Sortation Centre or Delivery Station among our team of technicians and engineers. Not only will you receive invaluable learning, development, and professional experience, but you will also gain a number of externally recognised qualifications. You will graduate from the apprenticeship and be able to apply for a role as an Amazon Multi-Skilled Maintenance Technician where we will continue your development, allowing you to grow within the business. We are open to hiring candidates to work out of one of the following locations: Coalville, LEC, GBR BASIC QUALIFICATIONS For the apprenticeship program we prioritise applicants eligible for government funding for their apprenticeship, the requirements of which are: • Be a UK national, or a non UK national with the right to work in the UK, or an EU national and have settled status in the UK, and have lived in the UK or an EEA, or British overseas territory for 3 years or more prior to commencing the apprenticeship (September 2024) • Be a resident of the UK for the entire duration of the program • Not be registered to study on a UK government funded course ending August 2024 or later • You will be 18 years old or older before entering an Amazon building (September 2024) • You have 3 GCSEs at Grade C/4 or above (or equivalent): Maths, English and a science/technology subject If you have received educational qualifications outside of the UK then we will require a Statement of Comparability to confirm your eligibility for the scheme. Please ensure you obtain one during the application process, through UK ENIC: • You have a deep interest in maintenance and a solid willingness to become a multi-skilled technician in both electrical and mechanical disciplines. • You have a desire to learn practical workshop / tool usage skills. • You are able to read, understand, and communicate fluently in English, and interact and engage comfortably with people at all levels of the business. • You have a desire to learn how to fault find and repair automation systems and machinery. • You can follow a list of guidelines and instructions (verbal or written) to deliver results and meet deadlines. • Demonstrate a hands-on, flexible, and proactive approach. • Possess excellent customer facing skills and be able to deliver impeccable customer service • You seek and respond well to feedback. • Experience (or a willingness to learn and practice) working to appropriate health & safety standards and regulations. • You have flexibility in working hours and shift patterns to provide cover for operational requirements. • You are able to operate in a complex and fast paced environment. Note: If you already have a higher degree, or are studying towards a higher degree, in the same field or a related one, you will not be eligible to this apprenticeship. PREFERRED QUALIFICATIONS These will be a plus for your career at Amazon but are not necessary to enter the program. • You have 5 GCSEs at Grade C/4 or above (or equivalent), including Maths, English and a science/technology subject. • You are studying towards a BTEC Level 3 National qualification or equivalent in an Engineering subject or studying for 'A' levels with a bias toward science and technology. All our apprenticeships are paid. Compensation varies by program and location, but is always competitive. Your recruitment process will start with your online application (providing your CV as well as answering questions about the above basic qualifications) and will then take you into online testing and video interviewing on a platform called Hirevue. As a final step, we will invite suitable candidates to an assessment center, which includes visiting an operations warehouse, participating in a group exercise, carrying out a practical exercise (if on-site only), and partaking in interviews. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
Amazon apprenticeship schemes suit candidates with different backgrounds, qualifications and career aspirations; people who are excited to learn and want to start a career now - or possibly retrain in a new direction. To be successful you will need to be committed to your own development and be prepared to make the most of the opportunities, hands on experience, and qualifications presented to you. After graduating from your apprenticeship, you will be qualified to apply for a permanent role within our Reliability, Maintenance, and Engineering (RME) team. Key job responsibilities Mechatronics maintenance apprenticeship Amazon is the perfect place to start your career in mechatronics maintenance. As one of the world's largest retail companies, we have an unrivalled range of equipment, technologies, and facilities, so there are a huge variety of projects you can work on during the program. You will build your skills over a 48-month period - starting in September 2024, including: • Classroom training and workshops hosted offsite • Amazon's on-the-job training program, delivered by our specialist RME team • Mentorship from our RME engineers Alongside extensive development of your technical skills, you will also grow your abilities in crucial complementary areas, such as organisation, prioritisation, data analysis and problem-solving techniques, teamwork, communication, and presentation skills. Year 1 is full-time residential (classroom) training at one of our training provider facilities. As a result, you may be required to work away from home Monday to Friday each week during term time (costs will be supported by Amazon), combined with short periods working at one of our operations warehouses. This will give you a thorough and detailed insight into the work of the RME team, as well as the basic skills necessary before working autonomously on our site equipment. Subsequent years will comprise day or block release training at a specialist college where you will study for an HNC in Electronic & Electrical Engineering, and on-the-job training in a Fulfilment/Sortation Centre or Delivery Station among our team of technicians and engineers. Not only will you receive invaluable learning, development, and professional experience, but you will also gain a number of externally recognised qualifications. You will graduate from the apprenticeship and be able to apply for a role as an Amazon Multi-Skilled Maintenance Technician where we will continue your development, allowing you to grow within the business. We are open to hiring candidates to work out of one of the following locations: Peterborough, GBR BASIC QUALIFICATIONS Basic Qualifications For the apprenticeship program we prioritise applicants eligible for government funding for their apprenticeship, the requirements of which are: • Be a UK national, or a non UK national with the right to work in the UK, or an EU national and have settled status in the UK, and have lived in the UK or an EEA, or British overseas territory for 3 years or more prior to commencing the apprenticeship (September 2024) • Be a resident of the UK for the entire duration of the program • Not be registered to study on a UK government funded course ending August 2024 or later • You will be 18 years old or older before entering an Amazon building (September 2024) • You have 3 GCSEs at Grade C/4 or above (or equivalent): Maths, English and a science/technology subject If you have received educational qualifications outside of the UK then we will require a Statement of Comparability to confirm your eligibility for the scheme. Please ensure you obtain one during the application process, through UK ENIC: • You have a deep interest in maintenance and a solid willingness to become a multi-skilled technician in both electrical and mechanical disciplines. • You have a desire to learn practical workshop / tool usage skills. • You are able to read, understand, and communicate fluently in English, and interact and engage comfortably with people at all levels of the business. • You have a desire to learn how to fault find and repair automation systems and machinery. • You can follow a list of guidelines and instructions (verbal or written) to deliver results and meet deadlines. • Demonstrate a hands-on, flexible, and proactive approach. • Possess excellent customer facing skills and be able to deliver impeccable customer service • You seek and respond well to feedback. • Experience (or a willingness to learn and practice) working to appropriate health & safety standards and regulations. • You have flexibility in working hours and shift patterns to provide cover for operational requirements. • You are able to operate in a complex and fast paced environment. Note: If you already have a higher degree, or are studying towards a higher degree, in the same field or a related one, you will not be eligible to this apprenticeship. PREFERRED QUALIFICATIONS Preferred Qualifications/Skills These will be a plus for your career at Amazon but are not necessary to enter the program. • You have 5 GCSEs at Grade C/4 or above (or equivalent), including Maths, English and a science/technology subject. • You are studying towards a BTEC Level 3 National qualification or equivalent in an Engineering subject or studying for 'A' levels with a bias toward science and technology. All our apprenticeships are paid. Compensation varies by program and location, but is always competitive. Your recruitment process will start with your online application (providing your CV as well as answering questions about the above basic qualifications) and will then take you into online testing and video interviewing on a platform called Hirevue. As a final step, we will invite suitable candidates to an assessment center, which includes visiting an operations warehouse, participating in a group exercise, carrying out a practical exercise (if on-site only), and partaking in interviews. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
May 01, 2024
Full time
Amazon apprenticeship schemes suit candidates with different backgrounds, qualifications and career aspirations; people who are excited to learn and want to start a career now - or possibly retrain in a new direction. To be successful you will need to be committed to your own development and be prepared to make the most of the opportunities, hands on experience, and qualifications presented to you. After graduating from your apprenticeship, you will be qualified to apply for a permanent role within our Reliability, Maintenance, and Engineering (RME) team. Key job responsibilities Mechatronics maintenance apprenticeship Amazon is the perfect place to start your career in mechatronics maintenance. As one of the world's largest retail companies, we have an unrivalled range of equipment, technologies, and facilities, so there are a huge variety of projects you can work on during the program. You will build your skills over a 48-month period - starting in September 2024, including: • Classroom training and workshops hosted offsite • Amazon's on-the-job training program, delivered by our specialist RME team • Mentorship from our RME engineers Alongside extensive development of your technical skills, you will also grow your abilities in crucial complementary areas, such as organisation, prioritisation, data analysis and problem-solving techniques, teamwork, communication, and presentation skills. Year 1 is full-time residential (classroom) training at one of our training provider facilities. As a result, you may be required to work away from home Monday to Friday each week during term time (costs will be supported by Amazon), combined with short periods working at one of our operations warehouses. This will give you a thorough and detailed insight into the work of the RME team, as well as the basic skills necessary before working autonomously on our site equipment. Subsequent years will comprise day or block release training at a specialist college where you will study for an HNC in Electronic & Electrical Engineering, and on-the-job training in a Fulfilment/Sortation Centre or Delivery Station among our team of technicians and engineers. Not only will you receive invaluable learning, development, and professional experience, but you will also gain a number of externally recognised qualifications. You will graduate from the apprenticeship and be able to apply for a role as an Amazon Multi-Skilled Maintenance Technician where we will continue your development, allowing you to grow within the business. We are open to hiring candidates to work out of one of the following locations: Peterborough, GBR BASIC QUALIFICATIONS Basic Qualifications For the apprenticeship program we prioritise applicants eligible for government funding for their apprenticeship, the requirements of which are: • Be a UK national, or a non UK national with the right to work in the UK, or an EU national and have settled status in the UK, and have lived in the UK or an EEA, or British overseas territory for 3 years or more prior to commencing the apprenticeship (September 2024) • Be a resident of the UK for the entire duration of the program • Not be registered to study on a UK government funded course ending August 2024 or later • You will be 18 years old or older before entering an Amazon building (September 2024) • You have 3 GCSEs at Grade C/4 or above (or equivalent): Maths, English and a science/technology subject If you have received educational qualifications outside of the UK then we will require a Statement of Comparability to confirm your eligibility for the scheme. Please ensure you obtain one during the application process, through UK ENIC: • You have a deep interest in maintenance and a solid willingness to become a multi-skilled technician in both electrical and mechanical disciplines. • You have a desire to learn practical workshop / tool usage skills. • You are able to read, understand, and communicate fluently in English, and interact and engage comfortably with people at all levels of the business. • You have a desire to learn how to fault find and repair automation systems and machinery. • You can follow a list of guidelines and instructions (verbal or written) to deliver results and meet deadlines. • Demonstrate a hands-on, flexible, and proactive approach. • Possess excellent customer facing skills and be able to deliver impeccable customer service • You seek and respond well to feedback. • Experience (or a willingness to learn and practice) working to appropriate health & safety standards and regulations. • You have flexibility in working hours and shift patterns to provide cover for operational requirements. • You are able to operate in a complex and fast paced environment. Note: If you already have a higher degree, or are studying towards a higher degree, in the same field or a related one, you will not be eligible to this apprenticeship. PREFERRED QUALIFICATIONS Preferred Qualifications/Skills These will be a plus for your career at Amazon but are not necessary to enter the program. • You have 5 GCSEs at Grade C/4 or above (or equivalent), including Maths, English and a science/technology subject. • You are studying towards a BTEC Level 3 National qualification or equivalent in an Engineering subject or studying for 'A' levels with a bias toward science and technology. All our apprenticeships are paid. Compensation varies by program and location, but is always competitive. Your recruitment process will start with your online application (providing your CV as well as answering questions about the above basic qualifications) and will then take you into online testing and video interviewing on a platform called Hirevue. As a final step, we will invite suitable candidates to an assessment center, which includes visiting an operations warehouse, participating in a group exercise, carrying out a practical exercise (if on-site only), and partaking in interviews. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
Amazon apprenticeship schemes suit candidates with different backgrounds, qualifications and career aspirations; people who are excited to learn and want to start a career now - or possibly retrain in a new direction. To be successful you will need to be committed to your own development and be prepared to make the most of the opportunities, hands on experience, and qualifications presented to you. After graduating from your apprenticeship, you will be qualified to apply for a permanent role within our Reliability, Maintenance, and Engineering (RME) team. Key job responsibilities Mechatronics maintenance apprenticeship Amazon is the perfect place to start your career in mechatronics maintenance. As one of the world's largest retail companies, we have an unrivalled range of equipment, technologies, and facilities, so there are a huge variety of projects you can work on during the program. You will build your skills over a 48-month period - starting in September 2024, including: • Classroom training and workshops hosted offsite • Amazon's on-the-job training program, delivered by our specialist RME team • Mentorship from our RME engineers Alongside extensive development of your technical skills, you will also grow your abilities in crucial complementary areas, such as organisation, prioritisation, data analysis and problem-solving techniques, teamwork, communication, and presentation skills. Year 1 is full-time residential (classroom) training at one of our training provider facilities. As a result, you may be required to work away from home Monday to Friday each week during term time (costs will be supported by Amazon), combined with short periods working at one of our operations warehouses. This will give you a thorough and detailed insight into the work of the RME team, as well as the basic skills necessary before working autonomously on our site equipment. Subsequent years will comprise day or block release training at a specialist college where you will study for an HNC in Electronic & Electrical Engineering, and on-the-job training in a Fulfilment/Sortation Centre or Delivery Station among our team of technicians and engineers. Not only will you receive invaluable learning, development, and professional experience, but you will also gain a number of externally recognised qualifications. You will graduate from the apprenticeship and be able to apply for a role as an Amazon Multi-Skilled Maintenance Technician where we will continue your development, allowing you to grow within the business. We are open to hiring candidates to work out of one of the following locations: Chesterfield, GBR BASIC QUALIFICATIONS Basic Qualifications For the apprenticeship program we prioritise applicants eligible for government funding for their apprenticeship, the requirements of which are: • Be a UK national, or a non UK national with the right to work in the UK, or an EU national and have settled status in the UK, and have lived in the UK or an EEA, or British overseas territory for 3 years or more prior to commencing the apprenticeship (September 2024) • Be a resident of the UK for the entire duration of the program • Not be registered to study on a UK government funded course ending August 2024 or later • You will be 18 years old or older before entering an Amazon building (September 2024) • You have 3 GCSEs at Grade C/4 or above (or equivalent): Maths, English and a science/technology subject If you have received educational qualifications outside of the UK then we will require a Statement of Comparability to confirm your eligibility for the scheme. Please ensure you obtain one during the application process, through UK ENIC: • You have a deep interest in maintenance and a solid willingness to become a multi-skilled technician in both electrical and mechanical disciplines. • You have a desire to learn practical workshop / tool usage skills. • You are able to read, understand, and communicate fluently in English, and interact and engage comfortably with people at all levels of the business. • You have a desire to learn how to fault find and repair automation systems and machinery. • You can follow a list of guidelines and instructions (verbal or written) to deliver results and meet deadlines. • Demonstrate a hands-on, flexible, and proactive approach. • Possess excellent customer facing skills and be able to deliver impeccable customer service • You seek and respond well to feedback. • Experience (or a willingness to learn and practice) working to appropriate health & safety standards and regulations. • You have flexibility in working hours and shift patterns to provide cover for operational requirements. • You are able to operate in a complex and fast paced environment. Note: If you already have a higher degree, or are studying towards a higher degree, in the same field or a related one, you will not be eligible to this apprenticeship. PREFERRED QUALIFICATIONS Preferred Qualifications/Skills These will be a plus for your career at Amazon but are not necessary to enter the program. • You have 5 GCSEs at Grade C/4 or above (or equivalent), including Maths, English and a science/technology subject. • You are studying towards a BTEC Level 3 National qualification or equivalent in an Engineering subject or studying for 'A' levels with a bias toward science and technology. All our apprenticeships are paid. Compensation varies by program and location, but is always competitive. Your recruitment process will start with your online application (providing your CV as well as answering questions about the above basic qualifications) and will then take you into online testing and video interviewing on a platform called Hirevue. As a final step, we will invite suitable candidates to an assessment center, which includes visiting an operations warehouse, participating in a group exercise, carrying out a practical exercise (if on-site only), and partaking in interviews. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
May 01, 2024
Full time
Amazon apprenticeship schemes suit candidates with different backgrounds, qualifications and career aspirations; people who are excited to learn and want to start a career now - or possibly retrain in a new direction. To be successful you will need to be committed to your own development and be prepared to make the most of the opportunities, hands on experience, and qualifications presented to you. After graduating from your apprenticeship, you will be qualified to apply for a permanent role within our Reliability, Maintenance, and Engineering (RME) team. Key job responsibilities Mechatronics maintenance apprenticeship Amazon is the perfect place to start your career in mechatronics maintenance. As one of the world's largest retail companies, we have an unrivalled range of equipment, technologies, and facilities, so there are a huge variety of projects you can work on during the program. You will build your skills over a 48-month period - starting in September 2024, including: • Classroom training and workshops hosted offsite • Amazon's on-the-job training program, delivered by our specialist RME team • Mentorship from our RME engineers Alongside extensive development of your technical skills, you will also grow your abilities in crucial complementary areas, such as organisation, prioritisation, data analysis and problem-solving techniques, teamwork, communication, and presentation skills. Year 1 is full-time residential (classroom) training at one of our training provider facilities. As a result, you may be required to work away from home Monday to Friday each week during term time (costs will be supported by Amazon), combined with short periods working at one of our operations warehouses. This will give you a thorough and detailed insight into the work of the RME team, as well as the basic skills necessary before working autonomously on our site equipment. Subsequent years will comprise day or block release training at a specialist college where you will study for an HNC in Electronic & Electrical Engineering, and on-the-job training in a Fulfilment/Sortation Centre or Delivery Station among our team of technicians and engineers. Not only will you receive invaluable learning, development, and professional experience, but you will also gain a number of externally recognised qualifications. You will graduate from the apprenticeship and be able to apply for a role as an Amazon Multi-Skilled Maintenance Technician where we will continue your development, allowing you to grow within the business. We are open to hiring candidates to work out of one of the following locations: Chesterfield, GBR BASIC QUALIFICATIONS Basic Qualifications For the apprenticeship program we prioritise applicants eligible for government funding for their apprenticeship, the requirements of which are: • Be a UK national, or a non UK national with the right to work in the UK, or an EU national and have settled status in the UK, and have lived in the UK or an EEA, or British overseas territory for 3 years or more prior to commencing the apprenticeship (September 2024) • Be a resident of the UK for the entire duration of the program • Not be registered to study on a UK government funded course ending August 2024 or later • You will be 18 years old or older before entering an Amazon building (September 2024) • You have 3 GCSEs at Grade C/4 or above (or equivalent): Maths, English and a science/technology subject If you have received educational qualifications outside of the UK then we will require a Statement of Comparability to confirm your eligibility for the scheme. Please ensure you obtain one during the application process, through UK ENIC: • You have a deep interest in maintenance and a solid willingness to become a multi-skilled technician in both electrical and mechanical disciplines. • You have a desire to learn practical workshop / tool usage skills. • You are able to read, understand, and communicate fluently in English, and interact and engage comfortably with people at all levels of the business. • You have a desire to learn how to fault find and repair automation systems and machinery. • You can follow a list of guidelines and instructions (verbal or written) to deliver results and meet deadlines. • Demonstrate a hands-on, flexible, and proactive approach. • Possess excellent customer facing skills and be able to deliver impeccable customer service • You seek and respond well to feedback. • Experience (or a willingness to learn and practice) working to appropriate health & safety standards and regulations. • You have flexibility in working hours and shift patterns to provide cover for operational requirements. • You are able to operate in a complex and fast paced environment. Note: If you already have a higher degree, or are studying towards a higher degree, in the same field or a related one, you will not be eligible to this apprenticeship. PREFERRED QUALIFICATIONS Preferred Qualifications/Skills These will be a plus for your career at Amazon but are not necessary to enter the program. • You have 5 GCSEs at Grade C/4 or above (or equivalent), including Maths, English and a science/technology subject. • You are studying towards a BTEC Level 3 National qualification or equivalent in an Engineering subject or studying for 'A' levels with a bias toward science and technology. All our apprenticeships are paid. Compensation varies by program and location, but is always competitive. Your recruitment process will start with your online application (providing your CV as well as answering questions about the above basic qualifications) and will then take you into online testing and video interviewing on a platform called Hirevue. As a final step, we will invite suitable candidates to an assessment center, which includes visiting an operations warehouse, participating in a group exercise, carrying out a practical exercise (if on-site only), and partaking in interviews. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
This role focuses on those who have military experience interested in working in the private sector. Amazon's military recruiting team is available to discuss the many opportunities within Amazon. At Amazon, thousands of former military are driving innovation and raising the bar on customer experience. On a daily basis, those with military backgrounds are able to apply their knowledge, skills, and leadership abilities in a wide variety of careers - influencing change across the globe. Amazon apprenticeship schemes suit candidates with different backgrounds, qualifications and career aspirations; people who are excited to learn and want to start a career now - or possibly retrain in a new direction. To be successful you will need to be committed to your own development and be prepared to make the most of the opportunities, hands on experience, and qualifications presented to you. After graduating from your apprenticeship, you will be qualified to apply for a permanent role within our Reliability, Maintenance, and Engineering (RME) team. Key job responsibilities Mechatronics maintenance apprenticeship Amazon is the perfect place to start your career in mechatronics maintenance. As one of the world's largest retail companies, we have an unrivalled range of equipment, technologies, and facilities, so there are a huge variety of projects you can work on during the program. You will build your skills over a 48-month period - starting in September 2024, including: • Classroom training and workshops hosted offsite • Amazon's on-the-job training program, delivered by our specialist RME team • Mentorship from our RME engineers Alongside extensive development of your technical skills, you will also grow your abilities in crucial complementary areas, such as organisation, prioritisation, data analysis and problem-solving techniques, teamwork, communication, and presentation skills. Year 1 is full-time residential (classroom) training at one of our training provider facilities. As a result, you may be required to work away from home Monday to Friday each week during term time (costs will be supported by Amazon), combined with short periods working at one of our operations warehouses. This will give you a thorough and detailed insight into the work of the RME team, as well as the basic skills necessary before working autonomously on our site equipment. Subsequent years will comprise day or block release training at a specialist college where you will study for an HNC in Electronic & Electrical Engineering, and on-the-job training in a Fulfilment/Sortation Centre or Delivery Station among our team of technicians and engineers. Not only will you receive invaluable learning, development, and professional experience, but you will also gain a number of externally recognised qualifications. You will graduate from the apprenticeship and be able to apply for a role as an Amazon Multi-Skilled Maintenance Technician where we will continue your development, allowing you to grow within the business. We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS For the apprenticeship program we prioritise applicants eligible for government funding for their apprenticeship, the requirements of which are: • Be a UK national, or a non UK national with the right to work in the UK, or an EU national and have settled status in the UK, and have lived in the UK or an EEA, or British overseas territory for 3 years or more prior to commencing the apprenticeship (September 2024) • Be a resident of the UK for the entire duration of the program • Not be registered to study on a UK government funded course ending August 2024 or later • You will be 18 years old or older before entering an Amazon building (September 2024) • You have 3 GCSEs at Grade C/4 or above (or equivalent): Maths, English and a science/technology subject If you have received educational qualifications outside of the UK then we will require a Statement of Comparability to confirm your eligibility for the scheme. Please ensure you obtain one during the application process, through UK ENIC: • You have a deep interest in maintenance and a solid willingness to become a multi-skilled technician in both electrical and mechanical disciplines. • You have a desire to learn practical workshop / tool usage skills. • You are able to read, understand, and communicate fluently in English, and interact and engage comfortably with people at all levels of the business. • You have a desire to learn how to fault find and repair automation systems and machinery. • You can follow a list of guidelines and instructions (verbal or written) to deliver results and meet deadlines. • Demonstrate a hands-on, flexible, and proactive approach. • Possess excellent customer facing skills and be able to deliver impeccable customer service • You seek and respond well to feedback. • Experience (or a willingness to learn and practice) working to appropriate health & safety standards and regulations. • You have flexibility in working hours and shift patterns to provide cover for operational requirements. • You are able to operate in a complex and fast paced environment. Note: If you already have a higher degree, or are studying towards a higher degree, in the same field or a related one, you will not be eligible to this apprenticeship. PREFERRED QUALIFICATIONS These will be a plus for your career at Amazon but are not necessary to enter the program. • You have 5 GCSEs at Grade C/4 or above (or equivalent), including Maths, English and a science/technology subject. • You are studying towards a BTEC Level 3 National qualification or equivalent in an Engineering subject or studying for 'A' levels with a bias toward science and technology. All our apprenticeships are paid. Compensation varies by program and location, but is always competitive. Your recruitment process will start with your online application (providing your CV as well as answering questions about the above basic qualifications) and will then take you into online testing and video interviewing on a platform called Hirevue. As a final step, we will invite suitable candidates to an assessment center, which includes visiting an operations warehouse, participating in a group exercise, carrying out a practical exercise (if on-site only), and partaking in interviews. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
May 01, 2024
Full time
This role focuses on those who have military experience interested in working in the private sector. Amazon's military recruiting team is available to discuss the many opportunities within Amazon. At Amazon, thousands of former military are driving innovation and raising the bar on customer experience. On a daily basis, those with military backgrounds are able to apply their knowledge, skills, and leadership abilities in a wide variety of careers - influencing change across the globe. Amazon apprenticeship schemes suit candidates with different backgrounds, qualifications and career aspirations; people who are excited to learn and want to start a career now - or possibly retrain in a new direction. To be successful you will need to be committed to your own development and be prepared to make the most of the opportunities, hands on experience, and qualifications presented to you. After graduating from your apprenticeship, you will be qualified to apply for a permanent role within our Reliability, Maintenance, and Engineering (RME) team. Key job responsibilities Mechatronics maintenance apprenticeship Amazon is the perfect place to start your career in mechatronics maintenance. As one of the world's largest retail companies, we have an unrivalled range of equipment, technologies, and facilities, so there are a huge variety of projects you can work on during the program. You will build your skills over a 48-month period - starting in September 2024, including: • Classroom training and workshops hosted offsite • Amazon's on-the-job training program, delivered by our specialist RME team • Mentorship from our RME engineers Alongside extensive development of your technical skills, you will also grow your abilities in crucial complementary areas, such as organisation, prioritisation, data analysis and problem-solving techniques, teamwork, communication, and presentation skills. Year 1 is full-time residential (classroom) training at one of our training provider facilities. As a result, you may be required to work away from home Monday to Friday each week during term time (costs will be supported by Amazon), combined with short periods working at one of our operations warehouses. This will give you a thorough and detailed insight into the work of the RME team, as well as the basic skills necessary before working autonomously on our site equipment. Subsequent years will comprise day or block release training at a specialist college where you will study for an HNC in Electronic & Electrical Engineering, and on-the-job training in a Fulfilment/Sortation Centre or Delivery Station among our team of technicians and engineers. Not only will you receive invaluable learning, development, and professional experience, but you will also gain a number of externally recognised qualifications. You will graduate from the apprenticeship and be able to apply for a role as an Amazon Multi-Skilled Maintenance Technician where we will continue your development, allowing you to grow within the business. We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS For the apprenticeship program we prioritise applicants eligible for government funding for their apprenticeship, the requirements of which are: • Be a UK national, or a non UK national with the right to work in the UK, or an EU national and have settled status in the UK, and have lived in the UK or an EEA, or British overseas territory for 3 years or more prior to commencing the apprenticeship (September 2024) • Be a resident of the UK for the entire duration of the program • Not be registered to study on a UK government funded course ending August 2024 or later • You will be 18 years old or older before entering an Amazon building (September 2024) • You have 3 GCSEs at Grade C/4 or above (or equivalent): Maths, English and a science/technology subject If you have received educational qualifications outside of the UK then we will require a Statement of Comparability to confirm your eligibility for the scheme. Please ensure you obtain one during the application process, through UK ENIC: • You have a deep interest in maintenance and a solid willingness to become a multi-skilled technician in both electrical and mechanical disciplines. • You have a desire to learn practical workshop / tool usage skills. • You are able to read, understand, and communicate fluently in English, and interact and engage comfortably with people at all levels of the business. • You have a desire to learn how to fault find and repair automation systems and machinery. • You can follow a list of guidelines and instructions (verbal or written) to deliver results and meet deadlines. • Demonstrate a hands-on, flexible, and proactive approach. • Possess excellent customer facing skills and be able to deliver impeccable customer service • You seek and respond well to feedback. • Experience (or a willingness to learn and practice) working to appropriate health & safety standards and regulations. • You have flexibility in working hours and shift patterns to provide cover for operational requirements. • You are able to operate in a complex and fast paced environment. Note: If you already have a higher degree, or are studying towards a higher degree, in the same field or a related one, you will not be eligible to this apprenticeship. PREFERRED QUALIFICATIONS These will be a plus for your career at Amazon but are not necessary to enter the program. • You have 5 GCSEs at Grade C/4 or above (or equivalent), including Maths, English and a science/technology subject. • You are studying towards a BTEC Level 3 National qualification or equivalent in an Engineering subject or studying for 'A' levels with a bias toward science and technology. All our apprenticeships are paid. Compensation varies by program and location, but is always competitive. Your recruitment process will start with your online application (providing your CV as well as answering questions about the above basic qualifications) and will then take you into online testing and video interviewing on a platform called Hirevue. As a final step, we will invite suitable candidates to an assessment center, which includes visiting an operations warehouse, participating in a group exercise, carrying out a practical exercise (if on-site only), and partaking in interviews. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
Please note that we have multiple roles across following locations: MAN1, MAN2, MAN3, MAN8, LPL2 Amazon apprenticeship schemes suit candidates with different backgrounds, qualifications and career aspirations; people who are excited to learn and want to start a career now - or possibly retrain in a new direction. To be successful you will need to be committed to your own development and be prepared to make the most of the opportunities, hands on experience, and qualifications presented to you. After graduating from your apprenticeship, you will be qualified to apply for a permanent role within our Reliability, Maintenance, and Engineering (RME) team. Key job responsibilities Mechatronics maintenance apprenticeship Amazon is the perfect place to start your career in mechatronics maintenance. As one of the world's largest retail companies, we have an unrivalled range of equipment, technologies, and facilities, so there are a huge variety of projects you can work on during the program. You will build your skills over a 48-month period - starting in September 2024, including: • Classroom training and workshops hosted offsite • Amazon's on-the-job training program, delivered by our specialist RME team • Mentorship from our RME engineers Alongside extensive development of your technical skills, you will also grow your abilities in crucial complementary areas, such as organisation, prioritisation, data analysis and problem-solving techniques, teamwork, communication, and presentation skills. Year 1 is full-time residential (classroom) training at one of our training provider facilities. As a result, you may be required to work away from home Monday to Friday each week during term time (costs will be supported by Amazon), combined with short periods working at one of our operations warehouses. This will give you a thorough and detailed insight into the work of the RME team, as well as the basic skills necessary before working autonomously on our site equipment. Subsequent years will comprise day or block release training at a specialist college where you will study for an HNC in Electronic & Electrical Engineering, and on-the-job training in a Fulfilment/Sortation Centre or Delivery Station among our team of technicians and engineers. Not only will you receive invaluable learning, development, and professional experience, but you will also gain a number of externally recognised qualifications. You will graduate from the apprenticeship and be able to apply for a role as an Amazon Multi-Skilled Maintenance Technician where we will continue your development, allowing you to grow within the business. We are open to hiring candidates to work out of one of the following locations: Bolton, GBR Haydock, GBR Liverpool, GBR Manchester, GBR Warrington, CHS, GBR BASIC QUALIFICATIONS For the apprenticeship program we prioritise applicants eligible for government funding for their apprenticeship, the requirements of which are: • Be a UK national, or a non UK national with the right to work in the UK, or an EU national and have settled status in the UK, and have lived in the UK or an EEA, or British overseas territory for 3 years or more prior to commencing the apprenticeship (September 2024) • Be a resident of the UK for the entire duration of the program • Not be registered to study on a UK government funded course ending August 2024 or later • You will be 18 years old or older before entering an Amazon building (September 2024) • You have 3 GCSEs at Grade C/4 or above (or equivalent): Maths, English and a science/technology subject If you have received educational qualifications outside of the UK then we will require a Statement of Comparability to confirm your eligibility for the scheme. Please ensure you obtain one during the application process, through UK ENIC: • You have a deep interest in maintenance and a solid willingness to become a multi-skilled technician in both electrical and mechanical disciplines. • You have a desire to learn practical workshop / tool usage skills. • You are able to read, understand, and communicate fluently in English, and interact and engage comfortably with people at all levels of the business. • You have a desire to learn how to fault find and repair automation systems and machinery. • You can follow a list of guidelines and instructions (verbal or written) to deliver results and meet deadlines. • Demonstrate a hands-on, flexible, and proactive approach. • Possess excellent customer facing skills and be able to deliver impeccable customer service • You seek and respond well to feedback. • Experience (or a willingness to learn and practice) working to appropriate health & safety standards and regulations. • You have flexibility in working hours and shift patterns to provide cover for operational requirements. • You are able to operate in a complex and fast paced environment. Note: If you already have a higher degree, or are studying towards a higher degree, in the same field or a related one, you will not be eligible to this apprenticeship. PREFERRED QUALIFICATIONS Preferred Qualifications/Skills These will be a plus for your career at Amazon but are not necessary to enter the program. • You have 5 GCSEs at Grade C/4 or above (or equivalent), including Maths, English and a science/technology subject. • You are studying towards a BTEC Level 3 National qualification or equivalent in an Engineering subject or studying for 'A' levels with a bias toward science and technology. All our apprenticeships are paid. Compensation varies by program and location, but is always competitive. Your recruitment process will start with your online application (providing your CV as well as answering questions about the above basic qualifications) and will then take you into online testing and video interviewing on a platform called Hirevue. As a final step, we will invite suitable candidates to an assessment center, which includes visiting an operations warehouse, participating in a group exercise, carrying out a practical exercise (if on-site only), and partaking in interviews. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
May 01, 2024
Full time
Please note that we have multiple roles across following locations: MAN1, MAN2, MAN3, MAN8, LPL2 Amazon apprenticeship schemes suit candidates with different backgrounds, qualifications and career aspirations; people who are excited to learn and want to start a career now - or possibly retrain in a new direction. To be successful you will need to be committed to your own development and be prepared to make the most of the opportunities, hands on experience, and qualifications presented to you. After graduating from your apprenticeship, you will be qualified to apply for a permanent role within our Reliability, Maintenance, and Engineering (RME) team. Key job responsibilities Mechatronics maintenance apprenticeship Amazon is the perfect place to start your career in mechatronics maintenance. As one of the world's largest retail companies, we have an unrivalled range of equipment, technologies, and facilities, so there are a huge variety of projects you can work on during the program. You will build your skills over a 48-month period - starting in September 2024, including: • Classroom training and workshops hosted offsite • Amazon's on-the-job training program, delivered by our specialist RME team • Mentorship from our RME engineers Alongside extensive development of your technical skills, you will also grow your abilities in crucial complementary areas, such as organisation, prioritisation, data analysis and problem-solving techniques, teamwork, communication, and presentation skills. Year 1 is full-time residential (classroom) training at one of our training provider facilities. As a result, you may be required to work away from home Monday to Friday each week during term time (costs will be supported by Amazon), combined with short periods working at one of our operations warehouses. This will give you a thorough and detailed insight into the work of the RME team, as well as the basic skills necessary before working autonomously on our site equipment. Subsequent years will comprise day or block release training at a specialist college where you will study for an HNC in Electronic & Electrical Engineering, and on-the-job training in a Fulfilment/Sortation Centre or Delivery Station among our team of technicians and engineers. Not only will you receive invaluable learning, development, and professional experience, but you will also gain a number of externally recognised qualifications. You will graduate from the apprenticeship and be able to apply for a role as an Amazon Multi-Skilled Maintenance Technician where we will continue your development, allowing you to grow within the business. We are open to hiring candidates to work out of one of the following locations: Bolton, GBR Haydock, GBR Liverpool, GBR Manchester, GBR Warrington, CHS, GBR BASIC QUALIFICATIONS For the apprenticeship program we prioritise applicants eligible for government funding for their apprenticeship, the requirements of which are: • Be a UK national, or a non UK national with the right to work in the UK, or an EU national and have settled status in the UK, and have lived in the UK or an EEA, or British overseas territory for 3 years or more prior to commencing the apprenticeship (September 2024) • Be a resident of the UK for the entire duration of the program • Not be registered to study on a UK government funded course ending August 2024 or later • You will be 18 years old or older before entering an Amazon building (September 2024) • You have 3 GCSEs at Grade C/4 or above (or equivalent): Maths, English and a science/technology subject If you have received educational qualifications outside of the UK then we will require a Statement of Comparability to confirm your eligibility for the scheme. Please ensure you obtain one during the application process, through UK ENIC: • You have a deep interest in maintenance and a solid willingness to become a multi-skilled technician in both electrical and mechanical disciplines. • You have a desire to learn practical workshop / tool usage skills. • You are able to read, understand, and communicate fluently in English, and interact and engage comfortably with people at all levels of the business. • You have a desire to learn how to fault find and repair automation systems and machinery. • You can follow a list of guidelines and instructions (verbal or written) to deliver results and meet deadlines. • Demonstrate a hands-on, flexible, and proactive approach. • Possess excellent customer facing skills and be able to deliver impeccable customer service • You seek and respond well to feedback. • Experience (or a willingness to learn and practice) working to appropriate health & safety standards and regulations. • You have flexibility in working hours and shift patterns to provide cover for operational requirements. • You are able to operate in a complex and fast paced environment. Note: If you already have a higher degree, or are studying towards a higher degree, in the same field or a related one, you will not be eligible to this apprenticeship. PREFERRED QUALIFICATIONS Preferred Qualifications/Skills These will be a plus for your career at Amazon but are not necessary to enter the program. • You have 5 GCSEs at Grade C/4 or above (or equivalent), including Maths, English and a science/technology subject. • You are studying towards a BTEC Level 3 National qualification or equivalent in an Engineering subject or studying for 'A' levels with a bias toward science and technology. All our apprenticeships are paid. Compensation varies by program and location, but is always competitive. Your recruitment process will start with your online application (providing your CV as well as answering questions about the above basic qualifications) and will then take you into online testing and video interviewing on a platform called Hirevue. As a final step, we will invite suitable candidates to an assessment center, which includes visiting an operations warehouse, participating in a group exercise, carrying out a practical exercise (if on-site only), and partaking in interviews. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
Please note that this role can be based both in LBA2/LBA4 Amazon apprenticeship schemes suit candidates with different backgrounds, qualifications and career aspirations; people who are excited to learn and want to start a career now - or possibly retrain in a new direction. To be successful you will need to be committed to your own development and be prepared to make the most of the opportunities, hands on experience, and qualifications presented to you. After graduating from your apprenticeship, you will be qualified to apply for a permanent role within our Reliability, Maintenance, and Engineering (RME) team. Key job responsibilities Mechatronics maintenance apprenticeship Amazon is the perfect place to start your career in mechatronics maintenance. As one of the world's largest retail companies, we have an unrivalled range of equipment, technologies, and facilities, so there are a huge variety of projects you can work on during the program. You will build your skills over a 48-month period - starting in September 2024, including: • Classroom training and workshops hosted offsite • Amazon's on-the-job training program, delivered by our specialist RME team • Mentorship from our RME engineers Alongside extensive development of your technical skills, you will also grow your abilities in crucial complementary areas, such as organisation, prioritisation, data analysis and problem-solving techniques, teamwork, communication, and presentation skills. Year 1 is full-time residential (classroom) training at one of our training provider facilities. As a result, you may be required to work away from home Monday to Friday each week during term time (costs will be supported by Amazon), combined with short periods working at one of our operations warehouses. This will give you a thorough and detailed insight into the work of the RME team, as well as the basic skills necessary before working autonomously on our site equipment. Subsequent years will comprise day or block release training at a specialist college where you will study for an HNC in Electronic & Electrical Engineering, and on-the-job training in a Fulfilment/Sortation Centre or Delivery Station among our team of technicians and engineers. Not only will you receive invaluable learning, development, and professional experience, but you will also gain a number of externally recognised qualifications. You will graduate from the apprenticeship and be able to apply for a role as an Amazon Multi-Skilled Maintenance Technician where we will continue your development, allowing you to grow within the business. We are open to hiring candidates to work out of one of the following locations: Doncaster, GBR Doncaster, POST-SYK, GBR BASIC QUALIFICATIONS Basic Qualifications For the apprenticeship program we prioritise applicants eligible for government funding for their apprenticeship, the requirements of which are: • Be a UK national, or a non UK national with the right to work in the UK, or an EU national and have settled status in the UK, and have lived in the UK or an EEA, or British overseas territory for 3 years or more prior to commencing the apprenticeship (September 2024) • Be a resident of the UK for the entire duration of the program • Not be registered to study on a UK government funded course ending August 2024 or later • You will be 18 years old or older before entering an Amazon building (September 2024) • You have 3 GCSEs at Grade C/4 or above (or equivalent): Maths, English and a science/technology subject If you have received educational qualifications outside of the UK then we will require a Statement of Comparability to confirm your eligibility for the scheme. Please ensure you obtain one during the application process, through UK ENIC: • You have a deep interest in maintenance and a solid willingness to become a multi-skilled technician in both electrical and mechanical disciplines. • You have a desire to learn practical workshop / tool usage skills. • You are able to read, understand, and communicate fluently in English, and interact and engage comfortably with people at all levels of the business. • You have a desire to learn how to fault find and repair automation systems and machinery. • You can follow a list of guidelines and instructions (verbal or written) to deliver results and meet deadlines. • Demonstrate a hands-on, flexible, and proactive approach. • Possess excellent customer facing skills and be able to deliver impeccable customer service • You seek and respond well to feedback. • Experience (or a willingness to learn and practice) working to appropriate health & safety standards and regulations. • You have flexibility in working hours and shift patterns to provide cover for operational requirements. • You are able to operate in a complex and fast paced environment. Note: If you already have a higher degree, or are studying towards a higher degree, in the same field or a related one, you will not be eligible to this apprenticeship. PREFERRED QUALIFICATIONS Preferred Qualifications/Skills These will be a plus for your career at Amazon but are not necessary to enter the program. • You have 5 GCSEs at Grade C/4 or above (or equivalent), including Maths, English and a science/technology subject. • You are studying towards a BTEC Level 3 National qualification or equivalent in an Engineering subject or studying for 'A' levels with a bias toward science and technology. All our apprenticeships are paid. Compensation varies by program and location, but is always competitive. Your recruitment process will start with your online application (providing your CV as well as answering questions about the above basic qualifications) and will then take you into online testing and video interviewing on a platform called Hirevue. As a final step, we will invite suitable candidates to an assessment center, which includes visiting an operations warehouse, participating in a group exercise, carrying out a practical exercise (if on-site only), and partaking in interviews. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
May 01, 2024
Full time
Please note that this role can be based both in LBA2/LBA4 Amazon apprenticeship schemes suit candidates with different backgrounds, qualifications and career aspirations; people who are excited to learn and want to start a career now - or possibly retrain in a new direction. To be successful you will need to be committed to your own development and be prepared to make the most of the opportunities, hands on experience, and qualifications presented to you. After graduating from your apprenticeship, you will be qualified to apply for a permanent role within our Reliability, Maintenance, and Engineering (RME) team. Key job responsibilities Mechatronics maintenance apprenticeship Amazon is the perfect place to start your career in mechatronics maintenance. As one of the world's largest retail companies, we have an unrivalled range of equipment, technologies, and facilities, so there are a huge variety of projects you can work on during the program. You will build your skills over a 48-month period - starting in September 2024, including: • Classroom training and workshops hosted offsite • Amazon's on-the-job training program, delivered by our specialist RME team • Mentorship from our RME engineers Alongside extensive development of your technical skills, you will also grow your abilities in crucial complementary areas, such as organisation, prioritisation, data analysis and problem-solving techniques, teamwork, communication, and presentation skills. Year 1 is full-time residential (classroom) training at one of our training provider facilities. As a result, you may be required to work away from home Monday to Friday each week during term time (costs will be supported by Amazon), combined with short periods working at one of our operations warehouses. This will give you a thorough and detailed insight into the work of the RME team, as well as the basic skills necessary before working autonomously on our site equipment. Subsequent years will comprise day or block release training at a specialist college where you will study for an HNC in Electronic & Electrical Engineering, and on-the-job training in a Fulfilment/Sortation Centre or Delivery Station among our team of technicians and engineers. Not only will you receive invaluable learning, development, and professional experience, but you will also gain a number of externally recognised qualifications. You will graduate from the apprenticeship and be able to apply for a role as an Amazon Multi-Skilled Maintenance Technician where we will continue your development, allowing you to grow within the business. We are open to hiring candidates to work out of one of the following locations: Doncaster, GBR Doncaster, POST-SYK, GBR BASIC QUALIFICATIONS Basic Qualifications For the apprenticeship program we prioritise applicants eligible for government funding for their apprenticeship, the requirements of which are: • Be a UK national, or a non UK national with the right to work in the UK, or an EU national and have settled status in the UK, and have lived in the UK or an EEA, or British overseas territory for 3 years or more prior to commencing the apprenticeship (September 2024) • Be a resident of the UK for the entire duration of the program • Not be registered to study on a UK government funded course ending August 2024 or later • You will be 18 years old or older before entering an Amazon building (September 2024) • You have 3 GCSEs at Grade C/4 or above (or equivalent): Maths, English and a science/technology subject If you have received educational qualifications outside of the UK then we will require a Statement of Comparability to confirm your eligibility for the scheme. Please ensure you obtain one during the application process, through UK ENIC: • You have a deep interest in maintenance and a solid willingness to become a multi-skilled technician in both electrical and mechanical disciplines. • You have a desire to learn practical workshop / tool usage skills. • You are able to read, understand, and communicate fluently in English, and interact and engage comfortably with people at all levels of the business. • You have a desire to learn how to fault find and repair automation systems and machinery. • You can follow a list of guidelines and instructions (verbal or written) to deliver results and meet deadlines. • Demonstrate a hands-on, flexible, and proactive approach. • Possess excellent customer facing skills and be able to deliver impeccable customer service • You seek and respond well to feedback. • Experience (or a willingness to learn and practice) working to appropriate health & safety standards and regulations. • You have flexibility in working hours and shift patterns to provide cover for operational requirements. • You are able to operate in a complex and fast paced environment. Note: If you already have a higher degree, or are studying towards a higher degree, in the same field or a related one, you will not be eligible to this apprenticeship. PREFERRED QUALIFICATIONS Preferred Qualifications/Skills These will be a plus for your career at Amazon but are not necessary to enter the program. • You have 5 GCSEs at Grade C/4 or above (or equivalent), including Maths, English and a science/technology subject. • You are studying towards a BTEC Level 3 National qualification or equivalent in an Engineering subject or studying for 'A' levels with a bias toward science and technology. All our apprenticeships are paid. Compensation varies by program and location, but is always competitive. Your recruitment process will start with your online application (providing your CV as well as answering questions about the above basic qualifications) and will then take you into online testing and video interviewing on a platform called Hirevue. As a final step, we will invite suitable candidates to an assessment center, which includes visiting an operations warehouse, participating in a group exercise, carrying out a practical exercise (if on-site only), and partaking in interviews. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
Job Description: TVS Supply Chain Solutions (TVS SCS) is a global organisation that provides end to end supply chain management services including freight forwarding and last mile supply. We are technology led and at the forefront of innovation in our industry. Due to a period of growth and the opportunities we are already seeing from with the use of AI, we are looking to hire and train the next generation of AI software engineers. These Graduate and Apprenticeship roles are fantastic opportunities as they will give successful candidates the opportunity to join an experienced team and learn from colleagues who are experts within their field. It will help bring to life the skills and techniques you have developed through your studies. Based at our European Head Office in Chorley, Lancashire the TVS AI Lab serves the TVS Group globally and it s 20,000 employees. We are currently looking for Graduates and apprentices, likely in the following disciplines, who wish to start a career in IT and AI: Computing Programming / AI Maths Physics, Engineering, Robotics Knowledge, Skills, Qualifications and Experience: You will have a passion for technology, computing, and programming. Full training is provided from the outset and ongoing for the rest of your career. You will be involved in developing the next generation of AI powered software and contributing your own ideas and vision for the future. You will have the opportunity to get involved in some of the industry s leading technologies NodeJS, Python, SQL and NoSQL, whilst investigating emerging developments in AI, including LLMs, GPTs, Classification and Object Detection. Training will be provided, and you will learn and be helped by some very experienced and capable programmers. After year one you will be a competent programmer, year two will see your technical abilities develop and get involved in the business decisions. By year three opportunities will open to specialise technically or to take a role managing your own projects liaising between IT and the business customers. Want to go further? You may enrol as a Degree Apprentice, undergoing further training and working towards achieving a nationally recognised qualification! In return for your hard work we offer excellent career progression opportunities and a professional environment where you can acquire, use, and continue developing your skills. Your package will include: Competitive Salary Company Pension Scheme 25 Days Holiday Training Onsite Canteen Life Assurance At TVS SCS we encourage and support our employees to realise their potential. They are empowered to take initiative, and achieve high impact results that really make a difference to our business and our customers. Please note TVS Supply Chain Solutions is an Equal Opportunities Employer
May 01, 2024
Full time
Job Description: TVS Supply Chain Solutions (TVS SCS) is a global organisation that provides end to end supply chain management services including freight forwarding and last mile supply. We are technology led and at the forefront of innovation in our industry. Due to a period of growth and the opportunities we are already seeing from with the use of AI, we are looking to hire and train the next generation of AI software engineers. These Graduate and Apprenticeship roles are fantastic opportunities as they will give successful candidates the opportunity to join an experienced team and learn from colleagues who are experts within their field. It will help bring to life the skills and techniques you have developed through your studies. Based at our European Head Office in Chorley, Lancashire the TVS AI Lab serves the TVS Group globally and it s 20,000 employees. We are currently looking for Graduates and apprentices, likely in the following disciplines, who wish to start a career in IT and AI: Computing Programming / AI Maths Physics, Engineering, Robotics Knowledge, Skills, Qualifications and Experience: You will have a passion for technology, computing, and programming. Full training is provided from the outset and ongoing for the rest of your career. You will be involved in developing the next generation of AI powered software and contributing your own ideas and vision for the future. You will have the opportunity to get involved in some of the industry s leading technologies NodeJS, Python, SQL and NoSQL, whilst investigating emerging developments in AI, including LLMs, GPTs, Classification and Object Detection. Training will be provided, and you will learn and be helped by some very experienced and capable programmers. After year one you will be a competent programmer, year two will see your technical abilities develop and get involved in the business decisions. By year three opportunities will open to specialise technically or to take a role managing your own projects liaising between IT and the business customers. Want to go further? You may enrol as a Degree Apprentice, undergoing further training and working towards achieving a nationally recognised qualification! In return for your hard work we offer excellent career progression opportunities and a professional environment where you can acquire, use, and continue developing your skills. Your package will include: Competitive Salary Company Pension Scheme 25 Days Holiday Training Onsite Canteen Life Assurance At TVS SCS we encourage and support our employees to realise their potential. They are empowered to take initiative, and achieve high impact results that really make a difference to our business and our customers. Please note TVS Supply Chain Solutions is an Equal Opportunities Employer
Are you looking to take your first step into a career in I.T and/or systems support? hireful is a technology company that develops cloud-based recruitment software (Applicant Tracking System or ATS) aimed at small to medium sized businesses. Alongside our software we also offer training and recruitment services. We are looking for a new IT Apprentice to join our Tech Team, to help support and implement our bespoke cloud-based application with our clients. Location: Strixton, Northamptonshire (easy to reach from Wollaston, Bozeat, Rushden, Higham Ferrers, Olney, Earls Barton, Wellingborough, Northampton etc.) Salary: 13,000 (Apprenticeship salary) This is a 15-month Apprenticeship contract with the potential to secure a permanent role in the team upon successful completion of your Apprenticeship. Please note that with the Apprenticeship Certification there is a requirement for Maths and English Language and Literature around 4-9 or A-C or possible equivalents. Here at hireful we work on a hybrid model which is 3 days working in the office and 2 days working from home. We have a friendly team and office environment, where we work hard but like to have fun too: arcade games, pool table and plenty of social events including epic summer BBQ and Christmas Parties. The job will include dealing with support tickets that are raised and troubleshooting any issues with the team. Also you will be getting involved in product development meetings, contributing ideas to our future plans!. You'll have the chance to meet with clients and get stuck into project management. This includes building, testing and implementing demo systems and getting new clients live and using our software. It's a great opportunity to learn and use software tools such as Happy Fox, Jira, Redash (reporting SQL), HTML, CSS to name a few If you've got excellent communication skills plus a real genuine interest in IT Software and technology i.e. software, systems, coding, cloud, etc. then this could be your perfect job! We are proud to be the UK's most helpful recruitment technology company, so you should love providing a good service to customers and helping people. Sound good? Then apply today!
May 01, 2024
Contractor
Are you looking to take your first step into a career in I.T and/or systems support? hireful is a technology company that develops cloud-based recruitment software (Applicant Tracking System or ATS) aimed at small to medium sized businesses. Alongside our software we also offer training and recruitment services. We are looking for a new IT Apprentice to join our Tech Team, to help support and implement our bespoke cloud-based application with our clients. Location: Strixton, Northamptonshire (easy to reach from Wollaston, Bozeat, Rushden, Higham Ferrers, Olney, Earls Barton, Wellingborough, Northampton etc.) Salary: 13,000 (Apprenticeship salary) This is a 15-month Apprenticeship contract with the potential to secure a permanent role in the team upon successful completion of your Apprenticeship. Please note that with the Apprenticeship Certification there is a requirement for Maths and English Language and Literature around 4-9 or A-C or possible equivalents. Here at hireful we work on a hybrid model which is 3 days working in the office and 2 days working from home. We have a friendly team and office environment, where we work hard but like to have fun too: arcade games, pool table and plenty of social events including epic summer BBQ and Christmas Parties. The job will include dealing with support tickets that are raised and troubleshooting any issues with the team. Also you will be getting involved in product development meetings, contributing ideas to our future plans!. You'll have the chance to meet with clients and get stuck into project management. This includes building, testing and implementing demo systems and getting new clients live and using our software. It's a great opportunity to learn and use software tools such as Happy Fox, Jira, Redash (reporting SQL), HTML, CSS to name a few If you've got excellent communication skills plus a real genuine interest in IT Software and technology i.e. software, systems, coding, cloud, etc. then this could be your perfect job! We are proud to be the UK's most helpful recruitment technology company, so you should love providing a good service to customers and helping people. Sound good? Then apply today!
Are you looking to turn your passion for IT into a career? We have a fantastic opportunity to join our client's IT team. DRIVING LICENCE ESSENTIAL Job Title: 1st Line IT Support Apprentice Pay: 23,000 per annum 18 Month Apprenticeship with a view of a full-time permanent position upon completion Hours: Monday - Friday 09:00am - 17:30pm Location - Kettering Level 3 IT Solutions Technician standard delivered via virtual learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program. IT Vendor training will also be provided. Main Duties include: To assist in the maintenance of the company's ICT network & systems Logging customer support calls Providing Support for Windows 10 & Micosoft Applications Manage & support digital service desk calls Monitor digital service desk queues incluiding Email inbox Manage & audit mobile devices Troubleshoot end user devices Network support Repairing desktop PC faults Network servicing Qualifications and Key Skills: Maths & English GCSE at Grade C/Level 4 or above or equivalent is desirable Good communication skills An interest/passion it IT/computing Self-motivated, professional and enthusiastic If you are interested in the role and believe this is something for you please click apply with CV below. randstaddigitalapprenticeships Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
May 01, 2024
Full time
Are you looking to turn your passion for IT into a career? We have a fantastic opportunity to join our client's IT team. DRIVING LICENCE ESSENTIAL Job Title: 1st Line IT Support Apprentice Pay: 23,000 per annum 18 Month Apprenticeship with a view of a full-time permanent position upon completion Hours: Monday - Friday 09:00am - 17:30pm Location - Kettering Level 3 IT Solutions Technician standard delivered via virtual learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program. IT Vendor training will also be provided. Main Duties include: To assist in the maintenance of the company's ICT network & systems Logging customer support calls Providing Support for Windows 10 & Micosoft Applications Manage & support digital service desk calls Monitor digital service desk queues incluiding Email inbox Manage & audit mobile devices Troubleshoot end user devices Network support Repairing desktop PC faults Network servicing Qualifications and Key Skills: Maths & English GCSE at Grade C/Level 4 or above or equivalent is desirable Good communication skills An interest/passion it IT/computing Self-motivated, professional and enthusiastic If you are interested in the role and believe this is something for you please click apply with CV below. randstaddigitalapprenticeships Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.