FRENCH SELECTION UK French speaking Technical Support advisor Technical support, 1st line support, 2nd line support, IT, Technical issues, distributors, resellers, computer products, Customer service, Representative, Customer Care, Customer support, Customer Advisor, Fluent in French Salary: up to £29,500 p.a. (Depending on experience) + Bonus + Excellent benefits Location: Feltham, Middlesex Easy commute by public transport with South Western Railway (Waterloo, Vauxhall, Clapham, Wimbledon, New Malden, Norbiton, Kingston, Teddington, Fulwell, Hempton, Sunbury, Upper Halliford. Commutable by car from Surrey, Addlestone, Weybridge, Hersham, Esher, Ashford, Feltham, Twickenham, Greater London, South West London, M3, A308 Ref: 4193TF Full time permanent position Working hours Mon-Thurs 8am 5pm, Fri 8am 3pm Hybrid working system - 2 days in the office / 3 days at home VIEW JOB DESCRIPTION > APPLY NOW Please visit the French Selection UK website, vacancies section, search job reference:4193TF Applications submitted on our website will come to us in Word format, which means they will be processed faster & more efficiently by our team of consultants. The Company: Our client is a multinational tech company who develop, manufacture and sell IT products on a global scale Main Duties: To assist and support Customers with technical questions and problems while providing outstanding customer service The Role: - Respond to technical enquiries from distributors, resellers and end users via email, web chat, live chat and social media - Resolve any issues from customers within a dedicated time frame - Run tests following customer issues recording these findings for in house research. - Keep up to date on products - Ensure all correspondence is recorded and kept up to date - Escalate technical customer issues as needed to the relevant departments - Attend regular staff meetings and provide reports as needed The Candidate: - Fluent in French (written & spoken) essential - Previous experience in technical support needed - Knowledge of computer systems and networks beneficial - Excellent communication skills - Customer service focused - Confident, proactive & dynamic - Computer literate (excel, outlook, CRM system) Salary: up to £29,500 p.a. (Depending on experience) + Bonus + Excellent benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Apr 26, 2024
Full time
FRENCH SELECTION UK French speaking Technical Support advisor Technical support, 1st line support, 2nd line support, IT, Technical issues, distributors, resellers, computer products, Customer service, Representative, Customer Care, Customer support, Customer Advisor, Fluent in French Salary: up to £29,500 p.a. (Depending on experience) + Bonus + Excellent benefits Location: Feltham, Middlesex Easy commute by public transport with South Western Railway (Waterloo, Vauxhall, Clapham, Wimbledon, New Malden, Norbiton, Kingston, Teddington, Fulwell, Hempton, Sunbury, Upper Halliford. Commutable by car from Surrey, Addlestone, Weybridge, Hersham, Esher, Ashford, Feltham, Twickenham, Greater London, South West London, M3, A308 Ref: 4193TF Full time permanent position Working hours Mon-Thurs 8am 5pm, Fri 8am 3pm Hybrid working system - 2 days in the office / 3 days at home VIEW JOB DESCRIPTION > APPLY NOW Please visit the French Selection UK website, vacancies section, search job reference:4193TF Applications submitted on our website will come to us in Word format, which means they will be processed faster & more efficiently by our team of consultants. The Company: Our client is a multinational tech company who develop, manufacture and sell IT products on a global scale Main Duties: To assist and support Customers with technical questions and problems while providing outstanding customer service The Role: - Respond to technical enquiries from distributors, resellers and end users via email, web chat, live chat and social media - Resolve any issues from customers within a dedicated time frame - Run tests following customer issues recording these findings for in house research. - Keep up to date on products - Ensure all correspondence is recorded and kept up to date - Escalate technical customer issues as needed to the relevant departments - Attend regular staff meetings and provide reports as needed The Candidate: - Fluent in French (written & spoken) essential - Previous experience in technical support needed - Knowledge of computer systems and networks beneficial - Excellent communication skills - Customer service focused - Confident, proactive & dynamic - Computer literate (excel, outlook, CRM system) Salary: up to £29,500 p.a. (Depending on experience) + Bonus + Excellent benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
FRENCH SELECTION UK French speaking Technical Support advisor Technical support, 1st line support, 2nd line support, IT, Technical issues, distributors, resellers, computer products, Customer service, Representative, Customer Care, Customer support, Customer Advisor, Fluent in French Salary: up to £29,500 p.a. (Depending on experience) + Bonus + Excellent benefits Location: Feltham, Middlesex Easy commute by public transport with South Western Railway (Waterloo, Vauxhall, Clapham, Wimbledon, New Malden, Norbiton, Kingston, Teddington, Fulwell, Hempton, Sunbury, Upper Halliford.Commutable by car from Surrey, Addlestone, Weybridge, Hersham, Esher, Ashford, Feltham, Twickenham, Greater London, South West London, M3, A308 Ref: 4193TF Full time permanent position Working hours Mon-Thurs 8am - 5pm, Fri 8am - 3pm Hybrid working system - 2 days in the office / 3 days at home VIEW JOB DESCRIPTION > APPLY NOWPlease visit the French Selection UK website, vacancies section, search job reference:4193TFApplications submitted on our website will come to us in Word format, which means they will be processed faster & more efficiently by our team of consultants. The Company: Our client is a multinational tech company who develop, manufacture and sell IT products on a global scale Main Duties: To assist and support Customers with technical questions and problems while providing outstanding customer service The Role: - Respond to technical enquiries from distributors, resellers and end users via email, web chat, live chat and social media- Resolve any issues from customers within a dedicated time frame- Run tests following customer issues recording these findings for in house research.- Keep up to date on products- Ensure all correspondence is recorded and kept up to date- Escalate technical customer issues as needed to the relevant departments- Attend regular staff meetings and provide reports as needed The Candidate: - Fluent in French (written & spoken) essential - Previous experience in technical support needed - Knowledge of computer systems and networks beneficial- Excellent communication skills- Customer service focused- Confident, proactive & dynamic- Computer literate (excel, outlook, CRM system) Salary: up to £29,500 p.a. (Depending on experience) + Bonus + Excellent benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Apr 25, 2024
Full time
FRENCH SELECTION UK French speaking Technical Support advisor Technical support, 1st line support, 2nd line support, IT, Technical issues, distributors, resellers, computer products, Customer service, Representative, Customer Care, Customer support, Customer Advisor, Fluent in French Salary: up to £29,500 p.a. (Depending on experience) + Bonus + Excellent benefits Location: Feltham, Middlesex Easy commute by public transport with South Western Railway (Waterloo, Vauxhall, Clapham, Wimbledon, New Malden, Norbiton, Kingston, Teddington, Fulwell, Hempton, Sunbury, Upper Halliford.Commutable by car from Surrey, Addlestone, Weybridge, Hersham, Esher, Ashford, Feltham, Twickenham, Greater London, South West London, M3, A308 Ref: 4193TF Full time permanent position Working hours Mon-Thurs 8am - 5pm, Fri 8am - 3pm Hybrid working system - 2 days in the office / 3 days at home VIEW JOB DESCRIPTION > APPLY NOWPlease visit the French Selection UK website, vacancies section, search job reference:4193TFApplications submitted on our website will come to us in Word format, which means they will be processed faster & more efficiently by our team of consultants. The Company: Our client is a multinational tech company who develop, manufacture and sell IT products on a global scale Main Duties: To assist and support Customers with technical questions and problems while providing outstanding customer service The Role: - Respond to technical enquiries from distributors, resellers and end users via email, web chat, live chat and social media- Resolve any issues from customers within a dedicated time frame- Run tests following customer issues recording these findings for in house research.- Keep up to date on products- Ensure all correspondence is recorded and kept up to date- Escalate technical customer issues as needed to the relevant departments- Attend regular staff meetings and provide reports as needed The Candidate: - Fluent in French (written & spoken) essential - Previous experience in technical support needed - Knowledge of computer systems and networks beneficial- Excellent communication skills- Customer service focused- Confident, proactive & dynamic- Computer literate (excel, outlook, CRM system) Salary: up to £29,500 p.a. (Depending on experience) + Bonus + Excellent benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
FRENCH SELECTION UK German speaking Technical Support Advisor Technical support, 1st line support, 2nd line support, IT, computer products, Customer service, Representative, Customer Care, Customer support, Customer Advisor, Fluent in German, ,Czech, Hungarian, Croatian, Serbian, Polish, Romanian, Bulgarian, Slovak, Greek, Lithuanian, Latvian, Estonian, Slovenian, Serbo-Croatian Salary: up to £29,500 p.a. ( Depending on experience) + Bonus + Excellent benefits Location: Feltham, Middlesex Easy commute by public transport with South Western Railway (Waterloo, Vauxhall, Clapham, Wimbledon, New Malden, Norbiton, Kingston, Teddington, Fulwell, Hempton, Sunbury, Upper Halliford.Commutable by car from Surrey, Addlestone, Weybridge, Hersham, Esher, Ashford, Feltham, Twickenham, Greater London, South West London, M3, A308 Ref: 4191TG Full time permanent position Working hours Mon-Thurs 8am - 5pm, Fri 8am - 3pm Hybrid working system - 2 days in the office / 3 days at home VIEW JOB DESCRIPTION > APPLY NOWPlease visit the French Selection UK website, vacancies section, search job reference:4191TGApplications submitted on our website will come to us in Word format, which means they will be processed faster & more efficiently by our team of consultants. The Company: Our client is a multinational tech company who develop, manufacture and sell IT products on a global scale Main Duties: To assist and support Customers with technical questions and problems while providing outstanding customer service The Role: - Respond to technical enquiries from distributors, resellers and end users via email, web chat, live chat and social media- Resolve any issues from customers within a dedicated time frame- Run tests following customer issues recording these findings for in house research.- Keep up to date on products- Ensure all correspondence is recorded and kept up to date- Escalate technical customer issues as needed to the relevant departments- Attend regular staff meetings and provide reports as needed The Candidate: - Fluent in German (written & spoken) essential - Previous experience in technical support needed- Knowledge of computer systems and networks beneficial- Excellent communication skills- Customer service focused- Confident, proactive & dynamic- Computer literate (excel, outlook, CRM system) French Selection, is a leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Apr 23, 2024
Full time
FRENCH SELECTION UK German speaking Technical Support Advisor Technical support, 1st line support, 2nd line support, IT, computer products, Customer service, Representative, Customer Care, Customer support, Customer Advisor, Fluent in German, ,Czech, Hungarian, Croatian, Serbian, Polish, Romanian, Bulgarian, Slovak, Greek, Lithuanian, Latvian, Estonian, Slovenian, Serbo-Croatian Salary: up to £29,500 p.a. ( Depending on experience) + Bonus + Excellent benefits Location: Feltham, Middlesex Easy commute by public transport with South Western Railway (Waterloo, Vauxhall, Clapham, Wimbledon, New Malden, Norbiton, Kingston, Teddington, Fulwell, Hempton, Sunbury, Upper Halliford.Commutable by car from Surrey, Addlestone, Weybridge, Hersham, Esher, Ashford, Feltham, Twickenham, Greater London, South West London, M3, A308 Ref: 4191TG Full time permanent position Working hours Mon-Thurs 8am - 5pm, Fri 8am - 3pm Hybrid working system - 2 days in the office / 3 days at home VIEW JOB DESCRIPTION > APPLY NOWPlease visit the French Selection UK website, vacancies section, search job reference:4191TGApplications submitted on our website will come to us in Word format, which means they will be processed faster & more efficiently by our team of consultants. The Company: Our client is a multinational tech company who develop, manufacture and sell IT products on a global scale Main Duties: To assist and support Customers with technical questions and problems while providing outstanding customer service The Role: - Respond to technical enquiries from distributors, resellers and end users via email, web chat, live chat and social media- Resolve any issues from customers within a dedicated time frame- Run tests following customer issues recording these findings for in house research.- Keep up to date on products- Ensure all correspondence is recorded and kept up to date- Escalate technical customer issues as needed to the relevant departments- Attend regular staff meetings and provide reports as needed The Candidate: - Fluent in German (written & spoken) essential - Previous experience in technical support needed- Knowledge of computer systems and networks beneficial- Excellent communication skills- Customer service focused- Confident, proactive & dynamic- Computer literate (excel, outlook, CRM system) French Selection, is a leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
French speaking Technical Support Representative Starting salary of £27,500 per year Benefits include bonus, generous holiday allowance and more Hybrid: 2 days working from home Based in Southwest London / Surrey Permanent, full time Job Reference HD NO SHIFT WORK! Language Recruitment Services ( LRS ) is recruiting a French speaking Technical Support engineer, Tech support executive, Helpdesk Advisor for an international company in the technology sector. Technical Support Specialist with French - main duties: Customer Engagement: Proactively manage queries from distributors and end users, providing exemplary technical support and guidance through various channels, including telephone, email, social media, and online chat. Problem Resolution: Demonstrate strong analytical skills to investigate and resolve technical issues promptly, with a keen focus on customer satisfaction. Utilize CRM systems to track communication and ensure timely follow-ups. Collaborative Solutions: Work closely with cross-functional teams to replicate and troubleshoot customer technical issues in-house, facilitating effective problem-solving and knowledge sharing. Continuous Improvement: Contribute to ongoing process enhancements and best practices, providing valuable insights to improve overall customer experience and operational efficiency. Reporting and Communication: Deliver comprehensive monthly reports to management, highlighting key performance metrics and actionable recommendations. Actively participate in team meetings to share updates, insights, and collaborate on strategic initiatives. French speaking Tech support Specialist, Profile: Fluent in French with proficient English language skills, both written and verbal. Previous experience in technical support, 2nd line support, or helpdesk support ideal A background in customer service within the technology sector is desirable Excellent communication skills spoken and written Demonstrated proficiency in computer-based systems, with knowledge of computer networks or PC architecture preferred. Strong numerical aptitude and IT proficiency Recent graduates in computer science with relevant work experience and French language proficiency are welcome to apply, offering a promising pathway to kickstart their career in a dynamic and rapidly evolving technology company. Thank you for applying to Language Recruitment Services, the Language Recruitment Specialist with over 36 Years' Experience in multilingual recruitment. Applications can only be accepted from individuals who are eligible to work in the UK. We may not be able to reply to you due to the volume of applications received. In the event there are no suitable roles available for you at the moment we may hold your details on our database and contact you in the future should a suitable vacancy arise. LRS is An Equal Opportunities Employer.
Apr 11, 2024
Full time
French speaking Technical Support Representative Starting salary of £27,500 per year Benefits include bonus, generous holiday allowance and more Hybrid: 2 days working from home Based in Southwest London / Surrey Permanent, full time Job Reference HD NO SHIFT WORK! Language Recruitment Services ( LRS ) is recruiting a French speaking Technical Support engineer, Tech support executive, Helpdesk Advisor for an international company in the technology sector. Technical Support Specialist with French - main duties: Customer Engagement: Proactively manage queries from distributors and end users, providing exemplary technical support and guidance through various channels, including telephone, email, social media, and online chat. Problem Resolution: Demonstrate strong analytical skills to investigate and resolve technical issues promptly, with a keen focus on customer satisfaction. Utilize CRM systems to track communication and ensure timely follow-ups. Collaborative Solutions: Work closely with cross-functional teams to replicate and troubleshoot customer technical issues in-house, facilitating effective problem-solving and knowledge sharing. Continuous Improvement: Contribute to ongoing process enhancements and best practices, providing valuable insights to improve overall customer experience and operational efficiency. Reporting and Communication: Deliver comprehensive monthly reports to management, highlighting key performance metrics and actionable recommendations. Actively participate in team meetings to share updates, insights, and collaborate on strategic initiatives. French speaking Tech support Specialist, Profile: Fluent in French with proficient English language skills, both written and verbal. Previous experience in technical support, 2nd line support, or helpdesk support ideal A background in customer service within the technology sector is desirable Excellent communication skills spoken and written Demonstrated proficiency in computer-based systems, with knowledge of computer networks or PC architecture preferred. Strong numerical aptitude and IT proficiency Recent graduates in computer science with relevant work experience and French language proficiency are welcome to apply, offering a promising pathway to kickstart their career in a dynamic and rapidly evolving technology company. Thank you for applying to Language Recruitment Services, the Language Recruitment Specialist with over 36 Years' Experience in multilingual recruitment. Applications can only be accepted from individuals who are eligible to work in the UK. We may not be able to reply to you due to the volume of applications received. In the event there are no suitable roles available for you at the moment we may hold your details on our database and contact you in the future should a suitable vacancy arise. LRS is An Equal Opportunities Employer.