About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Apr 16, 2024
Full time
About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Digital Research Infrastructure Engineer - Linux Specialist
PML operations grade 4 £30000 - £45000 DOE
Full Time
Open Ended Appointment
The Role
We have an exciting opportunity at PML for an individual with skills in Linux system administration to join the PML’s Digital Innovation and Marine Autonomy (DIMA) group. The role provides a business critical link between scientists, PML Applications (commercial work) and our IT Group to support the Linux computing infrastructure as it continues to evolve, underpinning PML science in multiple areas and across all levels. This ranges from data generation, (storage technologies and data management), processing and analysis (high performance computing and technologies such as JupyterHub), to making visual outputs for end users (web technologies and virtualisation) to increase the reach and impact of PML science.
About You
You will enjoy working with others to help deliver a modern and reliable digital infrastructure to underpin the world leading research carried out at PML. You will understand the importance of stability from existing infrastructure but will also be keen to learn and try new technologies. You will have experience of administering Linux systems, ideally using Ubuntu, and will be able to make use of scripts and common tools such as ansible to manage this. You will understand the importance of taking a proactive approach to identify and resolve and problems and will be able to make use of monitoring software (e.g., Nagios, Grafana) to accomplish this. You will understand best practices in cybersecurity and be able to apply these.
Skills Required
Linux systems administration and monitoring
Linux scripting (e.g., bash and Python)
Experience in management of data at the Terrabyte to Petabyte scale and storage technologies such as NFS and S3.
Cybersecurity (Understand and apply best practices)
Container technologies (Docker and Kubernetes)
High performance Computing (Slurm)
Virtualisation (VMWare)
Key Deliverables
Maintain our storage infrastructure to ensure data is distributed across servers based on existing capacity and projected changes in data volumes. This includes regular data moves and liaising with stakeholders to ensure data is backed up and archiving projects are completes as needed.
Monitor high performance computing infrastructure to identify and resolve problems either on their own or by working with IT (depending on the nature of the problem).
Act of a point of contact between scientists and IT to answer questions, help identify solutions and provide training.
Work with the data architect to maintain and develop web infrastructure used to provide existing and planned data search and visualisation services.
Manage the NEODAAS GPU cluster (MAGEO), including liaising with IT, vendors and system users.
About PML
As a marine-focused charity we develop and apply innovative science with a view to ensuring ocean sustainability. With over 40 years of experience, we offer evidence-based solutions to societal challenges. Our impact spans from research publications to informing policies and training future scientists. The science undertaken at PML contributes to UN Sustainable Development Goals by promoting healthy, productive and resilient oceans and seas.
To support PML’s science it operates in house Linux infrastructure used for processing satellite data, running models and making outputs accessible through web visualisation tools. This infrastructure includes a large amount of storage (6 PB), a High-Performance Computing cluster with over 1500 cores, a 40 GPU cluster (the MAssive GPU cluster for Earth Observation; MAGEO) and a virtual machine cluster. The role will be part of the Digital Innovation and Marine Autonomy (DIMA) group within PML. DIMA is a pioneering digital science group dedicated to advancing PML’s world-class and cutting-edge environmental research through the utilisation of state-of-the-art digital and autonomous technologies. The team comprises research software engineers, research infrastructure engineers, marine technologists and scientists who work on a variety of projects using autonomous vessels, satellite data, drones, Artificial Intelligence, High Performance Computing and data visualisation tools to help deliver PML’s goals. The team have an enthusiasm for solving problems through collaboration and shared learning.
Apr 11, 2024
Full time
Digital Research Infrastructure Engineer - Linux Specialist
PML operations grade 4 £30000 - £45000 DOE
Full Time
Open Ended Appointment
The Role
We have an exciting opportunity at PML for an individual with skills in Linux system administration to join the PML’s Digital Innovation and Marine Autonomy (DIMA) group. The role provides a business critical link between scientists, PML Applications (commercial work) and our IT Group to support the Linux computing infrastructure as it continues to evolve, underpinning PML science in multiple areas and across all levels. This ranges from data generation, (storage technologies and data management), processing and analysis (high performance computing and technologies such as JupyterHub), to making visual outputs for end users (web technologies and virtualisation) to increase the reach and impact of PML science.
About You
You will enjoy working with others to help deliver a modern and reliable digital infrastructure to underpin the world leading research carried out at PML. You will understand the importance of stability from existing infrastructure but will also be keen to learn and try new technologies. You will have experience of administering Linux systems, ideally using Ubuntu, and will be able to make use of scripts and common tools such as ansible to manage this. You will understand the importance of taking a proactive approach to identify and resolve and problems and will be able to make use of monitoring software (e.g., Nagios, Grafana) to accomplish this. You will understand best practices in cybersecurity and be able to apply these.
Skills Required
Linux systems administration and monitoring
Linux scripting (e.g., bash and Python)
Experience in management of data at the Terrabyte to Petabyte scale and storage technologies such as NFS and S3.
Cybersecurity (Understand and apply best practices)
Container technologies (Docker and Kubernetes)
High performance Computing (Slurm)
Virtualisation (VMWare)
Key Deliverables
Maintain our storage infrastructure to ensure data is distributed across servers based on existing capacity and projected changes in data volumes. This includes regular data moves and liaising with stakeholders to ensure data is backed up and archiving projects are completes as needed.
Monitor high performance computing infrastructure to identify and resolve problems either on their own or by working with IT (depending on the nature of the problem).
Act of a point of contact between scientists and IT to answer questions, help identify solutions and provide training.
Work with the data architect to maintain and develop web infrastructure used to provide existing and planned data search and visualisation services.
Manage the NEODAAS GPU cluster (MAGEO), including liaising with IT, vendors and system users.
About PML
As a marine-focused charity we develop and apply innovative science with a view to ensuring ocean sustainability. With over 40 years of experience, we offer evidence-based solutions to societal challenges. Our impact spans from research publications to informing policies and training future scientists. The science undertaken at PML contributes to UN Sustainable Development Goals by promoting healthy, productive and resilient oceans and seas.
To support PML’s science it operates in house Linux infrastructure used for processing satellite data, running models and making outputs accessible through web visualisation tools. This infrastructure includes a large amount of storage (6 PB), a High-Performance Computing cluster with over 1500 cores, a 40 GPU cluster (the MAssive GPU cluster for Earth Observation; MAGEO) and a virtual machine cluster. The role will be part of the Digital Innovation and Marine Autonomy (DIMA) group within PML. DIMA is a pioneering digital science group dedicated to advancing PML’s world-class and cutting-edge environmental research through the utilisation of state-of-the-art digital and autonomous technologies. The team comprises research software engineers, research infrastructure engineers, marine technologists and scientists who work on a variety of projects using autonomous vessels, satellite data, drones, Artificial Intelligence, High Performance Computing and data visualisation tools to help deliver PML’s goals. The team have an enthusiasm for solving problems through collaboration and shared learning.
Database Administrator £28,500 - £30,500 FULL TIME 37.5 hours per week, with flexible working options available. Based in Andover, Hampshire with hybrid work options considered.
Want to work with a team that does something worthwhile? We are proud to work together to Beat Macular Disease – and this has been recognised by The Sunday Times Best Places to Work 2023 list.
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to Beat Macular Disease forever.
We are looking for someone who shares in our value of knowing our stuff to join our committed and friendly data team as a Database Administrator. Working with our team, you will show you care by supporting your colleagues as we increase our activities in our drive to beat macular disease. Specifically you will assist with developing and enhancing new and existing programs and reports; you will help identify and develop solutions that meet the needs of the growing Society; and you will learn to support our various departments in their usage of our Customer Relationship Management system.
We are looking for someone who is comfortable making it happen in a dynamic environment, using their adaptable approach to work to multi-task with ease. Someone who has proven SQL programming and query writing experience, is motivated, and thrives working collaboratively with their team. In return, we provide a great working culture – we do something worthwhile and are proud to work together to Beat Macular Disease – as recognised by our inclusion in The Sunday Times Best Places to Work 2023 list.
We offer flexible working options, 26 days annual leave, rising to 27 after one years’ service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution. To find out more please visit: macularsociety.org/careers/benefits/
We are passionate about treating people fairly and as equals, doing so is instinctive to us. We know that to Beat Macular Disease for all we have work to do. That’s why we are keen to hear from people of all backgrounds who have the skills and experience we are looking for. We particularly encourage applications from people from under-represented groups, to help ensure what we do and how we do it is inclusive – for everyone.
Please view the full job specification at: macularsociety.org/vacancies
To hear what our teams say about working here please visit: macularsociety.org/careers/what-our-teams-say/
Please address any questions by email to: james.price@macularsociety.org
To apply, please email your CV with a covering letter to: recruitment@macularsociety.org
Closing date: 20 September 2023
Interviews: 28 & 29 September 2023
Aug 24, 2023
Full time
Database Administrator £28,500 - £30,500 FULL TIME 37.5 hours per week, with flexible working options available. Based in Andover, Hampshire with hybrid work options considered.
Want to work with a team that does something worthwhile? We are proud to work together to Beat Macular Disease – and this has been recognised by The Sunday Times Best Places to Work 2023 list.
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to Beat Macular Disease forever.
We are looking for someone who shares in our value of knowing our stuff to join our committed and friendly data team as a Database Administrator. Working with our team, you will show you care by supporting your colleagues as we increase our activities in our drive to beat macular disease. Specifically you will assist with developing and enhancing new and existing programs and reports; you will help identify and develop solutions that meet the needs of the growing Society; and you will learn to support our various departments in their usage of our Customer Relationship Management system.
We are looking for someone who is comfortable making it happen in a dynamic environment, using their adaptable approach to work to multi-task with ease. Someone who has proven SQL programming and query writing experience, is motivated, and thrives working collaboratively with their team. In return, we provide a great working culture – we do something worthwhile and are proud to work together to Beat Macular Disease – as recognised by our inclusion in The Sunday Times Best Places to Work 2023 list.
We offer flexible working options, 26 days annual leave, rising to 27 after one years’ service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution. To find out more please visit: macularsociety.org/careers/benefits/
We are passionate about treating people fairly and as equals, doing so is instinctive to us. We know that to Beat Macular Disease for all we have work to do. That’s why we are keen to hear from people of all backgrounds who have the skills and experience we are looking for. We particularly encourage applications from people from under-represented groups, to help ensure what we do and how we do it is inclusive – for everyone.
Please view the full job specification at: macularsociety.org/vacancies
To hear what our teams say about working here please visit: macularsociety.org/careers/what-our-teams-say/
Please address any questions by email to: james.price@macularsociety.org
To apply, please email your CV with a covering letter to: recruitment@macularsociety.org
Closing date: 20 September 2023
Interviews: 28 & 29 September 2023
Derbyshire Fire & Rescue Service
Ripley, Derbyshire DE5 3RS, UK
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Mar 28, 2023
Full time
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Sep 15, 2022
Full time
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Cognition Intelligence
Market Deeping, Peterborough, UK
We are looking for a curious like-minded person to join our team as a penetration tester and cyber lead. Working from our Cyber Intelligence Centre near Peterborough you will become a part of an elite team of people who work globally for clients at the highest level. Cybersecurity is at the beating heart of our business. Our diligence and expertise are what makes us a leader in protecting our clients. If you have capability, aptitude and the right attitude then talk to us!
Responsibilities:
Perform the following functions as individual assignments or as part of a team:
What can we expect of you day to day?
The objective of our Penetration Testing program is to pro-actively identify weaknesses and shortcomings in our clients security postures and recommend necessary controls and procedures to protect them from threats. With this mission in mind, our pen test experts are pro-actively involved in engagements that simulate adversarial threats & attacks in a timely manner.
Conducting high risk and sensitive ethical hacks of internally and externally hosted applications according to scope.
Subject matter expertise in web, mobile and network penetration testing with track record of end to end testing of complex systems.
Co-ordinate and execute system/network level pen tests and ethical hacking exercises.
Pro-actively research and Identify network and system vulnerabilities and provide recommended counter measures or controls to reduce risk to acceptable and manageable level.
Look into and identify vulnerabilities across the services used by clients such as AWS and Azure.
Maintain situational awareness of cyber activity by reviewing open source reporting for new vulnerabilities, malware, or other threats that have the potential to impact our company or our clients.
You will, Perform cyber threat intelligence analysis, correlate actionable security events.
You will be comfortable in exploring and investigating AWS, 365 and Azure.
We will support you to Employ advanced forensic tools and techniques for attack reconstruction, including forensic analysis and volatile data collection and analysis.
Conduct malware analysis of attacker tools providing indicators for enterprise defensive measures.
Analyse reports to understand threat campaign(s) techniques, lateral movements and extract indicators of compromise (IOCs).
You will need to communicate with our clients based at national institutions across the world, this means a high standard of english is required.
Develop and automate scripts, tools and resources needed to advance ethical hacking capabilities around new and emerging technologies like mobile, cloud and embedded systems.
A host of other duties which will evolve with you job.
All candidates will need to pass a polygraph examination on being chosen for the role.
We’re looking for those of you who are inherently driven and fascinated by the art and science of cyber defence. We will support you in doing so and have fun along the way.
Feb 23, 2022
Full time
We are looking for a curious like-minded person to join our team as a penetration tester and cyber lead. Working from our Cyber Intelligence Centre near Peterborough you will become a part of an elite team of people who work globally for clients at the highest level. Cybersecurity is at the beating heart of our business. Our diligence and expertise are what makes us a leader in protecting our clients. If you have capability, aptitude and the right attitude then talk to us!
Responsibilities:
Perform the following functions as individual assignments or as part of a team:
What can we expect of you day to day?
The objective of our Penetration Testing program is to pro-actively identify weaknesses and shortcomings in our clients security postures and recommend necessary controls and procedures to protect them from threats. With this mission in mind, our pen test experts are pro-actively involved in engagements that simulate adversarial threats & attacks in a timely manner.
Conducting high risk and sensitive ethical hacks of internally and externally hosted applications according to scope.
Subject matter expertise in web, mobile and network penetration testing with track record of end to end testing of complex systems.
Co-ordinate and execute system/network level pen tests and ethical hacking exercises.
Pro-actively research and Identify network and system vulnerabilities and provide recommended counter measures or controls to reduce risk to acceptable and manageable level.
Look into and identify vulnerabilities across the services used by clients such as AWS and Azure.
Maintain situational awareness of cyber activity by reviewing open source reporting for new vulnerabilities, malware, or other threats that have the potential to impact our company or our clients.
You will, Perform cyber threat intelligence analysis, correlate actionable security events.
You will be comfortable in exploring and investigating AWS, 365 and Azure.
We will support you to Employ advanced forensic tools and techniques for attack reconstruction, including forensic analysis and volatile data collection and analysis.
Conduct malware analysis of attacker tools providing indicators for enterprise defensive measures.
Analyse reports to understand threat campaign(s) techniques, lateral movements and extract indicators of compromise (IOCs).
You will need to communicate with our clients based at national institutions across the world, this means a high standard of english is required.
Develop and automate scripts, tools and resources needed to advance ethical hacking capabilities around new and emerging technologies like mobile, cloud and embedded systems.
A host of other duties which will evolve with you job.
All candidates will need to pass a polygraph examination on being chosen for the role.
We’re looking for those of you who are inherently driven and fascinated by the art and science of cyber defence. We will support you in doing so and have fun along the way.
High growth PE backed business requires an IT Infrastructure Engineer. This will be a sole role in IT working with the support of an MSP. About the role: Responsible for designing, implementing, and maintaining the IT infrastructure, including cloud services, network devices and VPNs, servers (where these are required to support legacy applications), and security systems. Analyse the current IT infrastructure, applications, and data of acquired businesses and develop a strategic plan for enhancing security measures in the short term and creating a roadmap for long-term migration. Plan and execute migrations of data (local, Dropbox, OneDrive, Google drive) and email (Exchange, Gmail, personal accounts) for each acquired business and implement Microsoft 365 services and applications. Implement and enforce security policies and best practices for the Microsoft 365 environment. Implement and maintain a secure backup solution for Microsoft 365 and other business data to ensure confidentiality, integrity and availability of all company data. Monitor, troubleshoot, and resolve issues related to Microsoft 365 services and applications. Provide technical support and guidance to end users on Microsoft 365 services and applications. Document and maintain the IT infrastructure architecture, configuration, and procedures in collaboration with the Managed Service Provider. Maintain, configure, and manage the Microsoft 365 environment, including Entra, Exchange, Defender, SharePoint and Intune Provide training and support for the users and administrators of the acquired business on how to use and manage Microsoft 365. Monitor and evaluate the performance, availability, and security of the migrated IT infrastructure and applications and resolve any issues or incidents. Support the selection of an ERP system and support its implementation across sites. Requirements Experience of IT integration in a business acquisition context. Ideally with experience running concurrent integrations and/or integrating a significant number of small acquisitions where often the entire tech stack is replaced. c.3 years of experience as an IT Infrastructure Engineer, IT Project Engineer, System Administrator, or similar role. c.2 years of experience in administering and managing Microsoft 365 services and applications, including Entra, Exchange, Defender, and Intune. Familiarity with Cyber Essentials and Cyber Essentials Plus is desirable. Strong knowledge of Microsoft 365 architecture, features, and best practices. Strong knowledge of cloud computing, networking, security, and backup technologies and solutions. Strong troubleshooting and problem-solving skills. Strong communication and collaboration skills. Certification in Microsoft 365 or related technologies is a plus. The role will be remote, but with the expectation of UK wide travel on a weekly basis to meet with the acquired businesses. This will be expenses, but a UK driving license and access to a vehicle will be essential. Please apply today for immediate CV review. Kinetech is acting as an employer in relation to this role. Please see our website for more information on how we handle your data.
Apr 20, 2024
Full time
High growth PE backed business requires an IT Infrastructure Engineer. This will be a sole role in IT working with the support of an MSP. About the role: Responsible for designing, implementing, and maintaining the IT infrastructure, including cloud services, network devices and VPNs, servers (where these are required to support legacy applications), and security systems. Analyse the current IT infrastructure, applications, and data of acquired businesses and develop a strategic plan for enhancing security measures in the short term and creating a roadmap for long-term migration. Plan and execute migrations of data (local, Dropbox, OneDrive, Google drive) and email (Exchange, Gmail, personal accounts) for each acquired business and implement Microsoft 365 services and applications. Implement and enforce security policies and best practices for the Microsoft 365 environment. Implement and maintain a secure backup solution for Microsoft 365 and other business data to ensure confidentiality, integrity and availability of all company data. Monitor, troubleshoot, and resolve issues related to Microsoft 365 services and applications. Provide technical support and guidance to end users on Microsoft 365 services and applications. Document and maintain the IT infrastructure architecture, configuration, and procedures in collaboration with the Managed Service Provider. Maintain, configure, and manage the Microsoft 365 environment, including Entra, Exchange, Defender, SharePoint and Intune Provide training and support for the users and administrators of the acquired business on how to use and manage Microsoft 365. Monitor and evaluate the performance, availability, and security of the migrated IT infrastructure and applications and resolve any issues or incidents. Support the selection of an ERP system and support its implementation across sites. Requirements Experience of IT integration in a business acquisition context. Ideally with experience running concurrent integrations and/or integrating a significant number of small acquisitions where often the entire tech stack is replaced. c.3 years of experience as an IT Infrastructure Engineer, IT Project Engineer, System Administrator, or similar role. c.2 years of experience in administering and managing Microsoft 365 services and applications, including Entra, Exchange, Defender, and Intune. Familiarity with Cyber Essentials and Cyber Essentials Plus is desirable. Strong knowledge of Microsoft 365 architecture, features, and best practices. Strong knowledge of cloud computing, networking, security, and backup technologies and solutions. Strong troubleshooting and problem-solving skills. Strong communication and collaboration skills. Certification in Microsoft 365 or related technologies is a plus. The role will be remote, but with the expectation of UK wide travel on a weekly basis to meet with the acquired businesses. This will be expenses, but a UK driving license and access to a vehicle will be essential. Please apply today for immediate CV review. Kinetech is acting as an employer in relation to this role. Please see our website for more information on how we handle your data.
Quality Systems Administrator £30k pro rata (3 days per week - Flexible ) + 28 Days Holidays + your birthday off + health care scheme + Company Benefits + Pension (Pro Rata) Flexible days (Part time, 3 days per week 0900 - 1700) Somerset - Cheddar - commutable from Bristol, Axbridge, Winscombe, Wedmore, Weston-super-Mare, East Brent, Wells, Midsomer Norton. Are you a Quality Systems Administrator with experience within a Technical or Quality department within the food manufacturing or food service industry looking to join a successful & continually expanding company with a global reach, in a varied and interesting, flexible role.This fantastic company are constantly focusing on innovation and new ways to revolutionize the food industry. Since conception they have built an excellent reputation on food safety and pride themselves as being the 'go-to' for their loyal customers throughout the UK & internationally. On offer is the chance to join a fantastic company who can offer a 3 day per week, flexible, days role where you will support systems related to management reviews, internal audits, non-compliances & concessions for the maintenance of external certifications within a food service / manufacturing environment. The role would suit someone with experience in a Technical or Quality department within a food manufacturing or food service environment who has experience of Internal/ 2nd party audits& knowledge of food safety systems and standards.All in all, this is a unique opportunity to join an innovative company who genuinely have a passion for the food industry and who are looking to consistently grow and continue their global expansion in a flexible days based role. THE ROLE: Internal Audit Team Lead - define annual schedule, select auditors, arrange training and approval processes & Follow-up internal audits to successful closure Support the HACCP Team & determine & deliver internal technical training needs for key personnel Develop and maintain updates to the internal processes and procedures for a robust FSMS & to deliver continuous improvement Support internal teams with updating customer manuals to ensure compliance Support KPI Reporting within the department Keep up to date with changes to UK and EU legislation and advise FSC management of impact where necessary THE PERSON: Experience within Technical or Quality department within a food manufacturing or food service environment Internal/ 2nd party audit experience Knowledge of food safety systems and standards HACCP, Food Safety & Internal Audit or Lead Auditor Qualifications preferred Looking for a part time 3 day per week position Food, Manufacturing, Production, Audit, Technical, Quality, Systems, Administration, Administrator, HACCP, Food safety standards, continuous improvement, UK and EU legislation, Management, Training, Auditor, Lead, Part Time, Flexible, Days, Cheddar, Bristol,.To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Sarah Hibberd at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Apr 20, 2024
Full time
Quality Systems Administrator £30k pro rata (3 days per week - Flexible ) + 28 Days Holidays + your birthday off + health care scheme + Company Benefits + Pension (Pro Rata) Flexible days (Part time, 3 days per week 0900 - 1700) Somerset - Cheddar - commutable from Bristol, Axbridge, Winscombe, Wedmore, Weston-super-Mare, East Brent, Wells, Midsomer Norton. Are you a Quality Systems Administrator with experience within a Technical or Quality department within the food manufacturing or food service industry looking to join a successful & continually expanding company with a global reach, in a varied and interesting, flexible role.This fantastic company are constantly focusing on innovation and new ways to revolutionize the food industry. Since conception they have built an excellent reputation on food safety and pride themselves as being the 'go-to' for their loyal customers throughout the UK & internationally. On offer is the chance to join a fantastic company who can offer a 3 day per week, flexible, days role where you will support systems related to management reviews, internal audits, non-compliances & concessions for the maintenance of external certifications within a food service / manufacturing environment. The role would suit someone with experience in a Technical or Quality department within a food manufacturing or food service environment who has experience of Internal/ 2nd party audits& knowledge of food safety systems and standards.All in all, this is a unique opportunity to join an innovative company who genuinely have a passion for the food industry and who are looking to consistently grow and continue their global expansion in a flexible days based role. THE ROLE: Internal Audit Team Lead - define annual schedule, select auditors, arrange training and approval processes & Follow-up internal audits to successful closure Support the HACCP Team & determine & deliver internal technical training needs for key personnel Develop and maintain updates to the internal processes and procedures for a robust FSMS & to deliver continuous improvement Support internal teams with updating customer manuals to ensure compliance Support KPI Reporting within the department Keep up to date with changes to UK and EU legislation and advise FSC management of impact where necessary THE PERSON: Experience within Technical or Quality department within a food manufacturing or food service environment Internal/ 2nd party audit experience Knowledge of food safety systems and standards HACCP, Food Safety & Internal Audit or Lead Auditor Qualifications preferred Looking for a part time 3 day per week position Food, Manufacturing, Production, Audit, Technical, Quality, Systems, Administration, Administrator, HACCP, Food safety standards, continuous improvement, UK and EU legislation, Management, Training, Auditor, Lead, Part Time, Flexible, Days, Cheddar, Bristol,.To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Sarah Hibberd at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Database Support Analyst £40,000 - £50,000 Edinburgh - hybrid Head Resourcing is pleased to be working with our Edinburgh based financial services client as they look to hire a talented Database Support Analyst. Our client provides a range of outsourced investment services to private banks, advisory businesses, and wealth managers and have offices in both Edinburgh and Glasgow. This role offers a unique opportunity to someone with a technical support background seeking a new challenge. In this role you will support the Database Administrator as well as work alongside members of the infrastructure, development, and business operational teams to support and maintain the suite of development, test, and live MS SQL and Oracle databases. This will primarily be a 1st line databases platform support role but will offer career progression into a fully-fledged database administrator by gaining exposure to all aspects of database administration. Key Responsibilities: Daily proactive monitoring of the database estate Monitor database estate health and performance Act as first level support for general database platform troubleshooting Assist with vendor and development supplied scripts Assist with the creation of new databases Assist with the configuration of database resilience and backup strategies Assist with the configuration of database maintenance solutions Assist with the automation of non-automated database support activities Skills: Experience in technical support Exposure to RDBMS ideally MSSQL or Oracle Basic experience of SQL scripting Basic experience of server architecture and virtualization Exposure to database management tools e.g. SQLPLUS, MSSQL Management Studio, Oracle PL/SQL Developer etc Sound interesting? Apply now! Head Resourcing is committed to being an inclusive business where diversity is valued and celebrated. Diversity to us, includes but is not limited to: educational background, socio-economic background, neurodiversity, age, marriage and civil partnership status, veteran status, gender, gender identity, gender reassignment, sexual orientation, disability, religion or belief, race and ethnicity. As such we welcome enquiries and applications from everyone. We will be happy discuss with you any workplace adjustments you need in order to be at your best during the recruitment process.
Apr 20, 2024
Full time
Database Support Analyst £40,000 - £50,000 Edinburgh - hybrid Head Resourcing is pleased to be working with our Edinburgh based financial services client as they look to hire a talented Database Support Analyst. Our client provides a range of outsourced investment services to private banks, advisory businesses, and wealth managers and have offices in both Edinburgh and Glasgow. This role offers a unique opportunity to someone with a technical support background seeking a new challenge. In this role you will support the Database Administrator as well as work alongside members of the infrastructure, development, and business operational teams to support and maintain the suite of development, test, and live MS SQL and Oracle databases. This will primarily be a 1st line databases platform support role but will offer career progression into a fully-fledged database administrator by gaining exposure to all aspects of database administration. Key Responsibilities: Daily proactive monitoring of the database estate Monitor database estate health and performance Act as first level support for general database platform troubleshooting Assist with vendor and development supplied scripts Assist with the creation of new databases Assist with the configuration of database resilience and backup strategies Assist with the configuration of database maintenance solutions Assist with the automation of non-automated database support activities Skills: Experience in technical support Exposure to RDBMS ideally MSSQL or Oracle Basic experience of SQL scripting Basic experience of server architecture and virtualization Exposure to database management tools e.g. SQLPLUS, MSSQL Management Studio, Oracle PL/SQL Developer etc Sound interesting? Apply now! Head Resourcing is committed to being an inclusive business where diversity is valued and celebrated. Diversity to us, includes but is not limited to: educational background, socio-economic background, neurodiversity, age, marriage and civil partnership status, veteran status, gender, gender identity, gender reassignment, sexual orientation, disability, religion or belief, race and ethnicity. As such we welcome enquiries and applications from everyone. We will be happy discuss with you any workplace adjustments you need in order to be at your best during the recruitment process.
Job Title: IT Support Technician Location: EssexSalary: >£30,000 + benefits Established in 1989, Our client is the UK's leading passive fire protection specialist, supplying a comprehensive range of third-party accredited survey, installation and compliance services to public and private sector organisations across the country. With offices nationwide, this is a great opportunity to join a forward-thinking, modern construction business, that genuinely cares about it's people. Responsibilities: Technical Support: Assist users with IT issues, troubleshooting hardware and software problems, and providing timely solutions. Customer Service: Deliver outstanding customer service, addressing support requests, resolving issues, and building positive relationships. Communication: Effectively communicate with customers, colleagues, and team members via phone, email, and in-person interactions. Problem-Solving: Analyse technical challenges, identify root causes, and implement effective solutions. Documentation: Maintain accurate records of support requests, resolutions, and system configurations. Learning and Development: Continuously expand your knowledge of IT systems, tools, and technologies. Collaboration: Work closely with members of the Transformation team to learn from their expertise and contribute to team projects. Change Management: Assisting with driving the adoption of all new applications. Experience: Customer Centric Approach: Analytical thinking, experience of problem solving & customer service. Empathy and patience are crucial when assisting end users. Technical Knowledge: A strong understanding of Microsoft products, including Windows operating systems, Office 365, and Azure services, is essential. Basic Networking: Knowledge of networking concepts (TCP/IP, DNS, DHCP) is valuable for troubleshooting connectivity issues. Qualifications: Degree: in Computer Science, Information Technology, or related fields desirable Microsoft Certifications: (e.g., MCSA, MCSE, M365 Certified: Modern Desktop Administrator Associate) desirable. Other attributes: Passion for IT: You love technology and have a genuine interest in helping others. Solution-Focused: You thrive on finding creative solutions to technical problems. Communication Skills: Comfortable explaining technical concepts to non-technical users. Adaptability: The IT landscape evolves rapidly. Keeping updated with technology trends and a willingness to learn new tools and techniques is key to this role. What you'll get in return: 25 days holiday + BH & xmas shut down 5% employer pension contribution
Apr 20, 2024
Full time
Job Title: IT Support Technician Location: EssexSalary: >£30,000 + benefits Established in 1989, Our client is the UK's leading passive fire protection specialist, supplying a comprehensive range of third-party accredited survey, installation and compliance services to public and private sector organisations across the country. With offices nationwide, this is a great opportunity to join a forward-thinking, modern construction business, that genuinely cares about it's people. Responsibilities: Technical Support: Assist users with IT issues, troubleshooting hardware and software problems, and providing timely solutions. Customer Service: Deliver outstanding customer service, addressing support requests, resolving issues, and building positive relationships. Communication: Effectively communicate with customers, colleagues, and team members via phone, email, and in-person interactions. Problem-Solving: Analyse technical challenges, identify root causes, and implement effective solutions. Documentation: Maintain accurate records of support requests, resolutions, and system configurations. Learning and Development: Continuously expand your knowledge of IT systems, tools, and technologies. Collaboration: Work closely with members of the Transformation team to learn from their expertise and contribute to team projects. Change Management: Assisting with driving the adoption of all new applications. Experience: Customer Centric Approach: Analytical thinking, experience of problem solving & customer service. Empathy and patience are crucial when assisting end users. Technical Knowledge: A strong understanding of Microsoft products, including Windows operating systems, Office 365, and Azure services, is essential. Basic Networking: Knowledge of networking concepts (TCP/IP, DNS, DHCP) is valuable for troubleshooting connectivity issues. Qualifications: Degree: in Computer Science, Information Technology, or related fields desirable Microsoft Certifications: (e.g., MCSA, MCSE, M365 Certified: Modern Desktop Administrator Associate) desirable. Other attributes: Passion for IT: You love technology and have a genuine interest in helping others. Solution-Focused: You thrive on finding creative solutions to technical problems. Communication Skills: Comfortable explaining technical concepts to non-technical users. Adaptability: The IT landscape evolves rapidly. Keeping updated with technology trends and a willingness to learn new tools and techniques is key to this role. What you'll get in return: 25 days holiday + BH & xmas shut down 5% employer pension contribution
We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. We are currently seeking a Data Protection Administrator (12 Month FTC) to join our team at Together Housing. In this role, you will be responsible for ensuring compliance with data protection laws and regulations, managing data protection requests, and providing support and guidance on data protection matters to colleagues and stakeholders. Requirements Outline of Key responsibilities for the Data Protection Administrator (12 Month FTC) To respond to and process day to day requests from customers and staff including subject access requests within relevant timescales; and also queries under associated legislation/regulations (such as Freedom of Information, Access to Information). To maintain accurate records of all relevant data processing activities. To assist in the investigation and reporting of suspected/actual data breaches and maintain an up to date register of all incidents and breaches. To support Together Housing Group's Data Protection Team' on the delivery of data protection action plans and maintaining compliance with data protection legislation including GDPR. To contribute to the development and maintenance of effective data protection and information governance policies and procedures. To provide support to colleagues in the completion of data protection impact assessments. To provide administrative support in coordinating internal data protection and information governance meetings, including recording meeting notes and actions. We are looking for someone who has Understanding of data protection legislation in practice Good working knowledge of Microsoft Office applications, specifically Word, Excel, Outlook, Teams Ability to maintain accurate records Written and numeracy skills sufficient to carry out the duties of the post Ability to prioritise workloads to meet deadlines Strong attention to detail and organizational skills. Excellent communication and interpersonal skills Proficiency in using IT and data protection software. Benefits In return, we are offering the successful candidate in the Data Protection Administrator (12 Month FTC) role: Salary of £23,088 Annual pay scale increase 27 days holiday (rising to 32 over 5 years' service) + bank holidays Hybrid Working, 2 days in the Halifax or Blackburn office A flexible working environment, with a range of family friendly policies You will be working 37 hours per week, Monday - Friday. Wide range of technical, professional, and personal development training opportunities Attractive pension scheme Health and wellbeing benefits including access to GPs. A range of financial and lifestyle benefits including cycle to work, vehicle leasing and financial advice. We have a range of staff support networks , including menopause, culturally diverse, LGBTQ+ and disability. To view the full range of our award-winning benefits, click on the Employee Benefits Link THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay! Please ensure you fully answer the questions on the application form. Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made.
Apr 20, 2024
Full time
We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. We are currently seeking a Data Protection Administrator (12 Month FTC) to join our team at Together Housing. In this role, you will be responsible for ensuring compliance with data protection laws and regulations, managing data protection requests, and providing support and guidance on data protection matters to colleagues and stakeholders. Requirements Outline of Key responsibilities for the Data Protection Administrator (12 Month FTC) To respond to and process day to day requests from customers and staff including subject access requests within relevant timescales; and also queries under associated legislation/regulations (such as Freedom of Information, Access to Information). To maintain accurate records of all relevant data processing activities. To assist in the investigation and reporting of suspected/actual data breaches and maintain an up to date register of all incidents and breaches. To support Together Housing Group's Data Protection Team' on the delivery of data protection action plans and maintaining compliance with data protection legislation including GDPR. To contribute to the development and maintenance of effective data protection and information governance policies and procedures. To provide support to colleagues in the completion of data protection impact assessments. To provide administrative support in coordinating internal data protection and information governance meetings, including recording meeting notes and actions. We are looking for someone who has Understanding of data protection legislation in practice Good working knowledge of Microsoft Office applications, specifically Word, Excel, Outlook, Teams Ability to maintain accurate records Written and numeracy skills sufficient to carry out the duties of the post Ability to prioritise workloads to meet deadlines Strong attention to detail and organizational skills. Excellent communication and interpersonal skills Proficiency in using IT and data protection software. Benefits In return, we are offering the successful candidate in the Data Protection Administrator (12 Month FTC) role: Salary of £23,088 Annual pay scale increase 27 days holiday (rising to 32 over 5 years' service) + bank holidays Hybrid Working, 2 days in the Halifax or Blackburn office A flexible working environment, with a range of family friendly policies You will be working 37 hours per week, Monday - Friday. Wide range of technical, professional, and personal development training opportunities Attractive pension scheme Health and wellbeing benefits including access to GPs. A range of financial and lifestyle benefits including cycle to work, vehicle leasing and financial advice. We have a range of staff support networks , including menopause, culturally diverse, LGBTQ+ and disability. To view the full range of our award-winning benefits, click on the Employee Benefits Link THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay! Please ensure you fully answer the questions on the application form. Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made.
Job Title: IT Support Technician Location: Essex Salary: > 30,000 + benefits Established in 1989, Our client is the UK's leading passive fire protection specialist, supplying a comprehensive range of third-party accredited survey, installation and compliance services to public and private sector organisations across the country. With offices nationwide, this is a great opportunity to join a forward-thinking, modern construction business, that genuinely cares about it's people. Responsibilities: Technical Support: Assist users with IT issues, troubleshooting hardware and software problems, and providing timely solutions. Customer Service: Deliver outstanding customer service, addressing support requests, resolving issues, and building positive relationships. Communication: Effectively communicate with customers, colleagues, and team members via phone, email, and in-person interactions. Problem-Solving: Analyse technical challenges, identify root causes, and implement effective solutions. Documentation: Maintain accurate records of support requests, resolutions, and system configurations. Learning and Development: Continuously expand your knowledge of IT systems, tools, and technologies. Collaboration: Work closely with members of the Transformation team to learn from their expertise and contribute to team projects. Change Management: Assisting with driving the adoption of all new applications. Experience: Customer Centric Approach: Analytical thinking, experience of problem solving & customer service. Empathy and patience are crucial when assisting end users. Technical Knowledge: A strong understanding of Microsoft products, including Windows operating systems, Office 365, and Azure services, is essential. Basic Networking: Knowledge of networking concepts (TCP/IP, DNS, DHCP) is valuable for troubleshooting connectivity issues. Qualifications: Degree: in Computer Science, Information Technology, or related fields desirable Microsoft Certifications: (e.g., MCSA, MCSE, M365 Certified: Modern Desktop Administrator Associate) desirable. Other attributes: Passion for IT: You love technology and have a genuine interest in helping others. Solution-Focused: You thrive on finding creative solutions to technical problems. Communication Skills: Comfortable explaining technical concepts to non-technical users. Adaptability: The IT landscape evolves rapidly. Keeping updated with technology trends and a willingness to learn new tools and techniques is key to this role. What you'll get in return: 25 days holiday + BH & xmas shut down 5% employer pension contribution
Apr 19, 2024
Full time
Job Title: IT Support Technician Location: Essex Salary: > 30,000 + benefits Established in 1989, Our client is the UK's leading passive fire protection specialist, supplying a comprehensive range of third-party accredited survey, installation and compliance services to public and private sector organisations across the country. With offices nationwide, this is a great opportunity to join a forward-thinking, modern construction business, that genuinely cares about it's people. Responsibilities: Technical Support: Assist users with IT issues, troubleshooting hardware and software problems, and providing timely solutions. Customer Service: Deliver outstanding customer service, addressing support requests, resolving issues, and building positive relationships. Communication: Effectively communicate with customers, colleagues, and team members via phone, email, and in-person interactions. Problem-Solving: Analyse technical challenges, identify root causes, and implement effective solutions. Documentation: Maintain accurate records of support requests, resolutions, and system configurations. Learning and Development: Continuously expand your knowledge of IT systems, tools, and technologies. Collaboration: Work closely with members of the Transformation team to learn from their expertise and contribute to team projects. Change Management: Assisting with driving the adoption of all new applications. Experience: Customer Centric Approach: Analytical thinking, experience of problem solving & customer service. Empathy and patience are crucial when assisting end users. Technical Knowledge: A strong understanding of Microsoft products, including Windows operating systems, Office 365, and Azure services, is essential. Basic Networking: Knowledge of networking concepts (TCP/IP, DNS, DHCP) is valuable for troubleshooting connectivity issues. Qualifications: Degree: in Computer Science, Information Technology, or related fields desirable Microsoft Certifications: (e.g., MCSA, MCSE, M365 Certified: Modern Desktop Administrator Associate) desirable. Other attributes: Passion for IT: You love technology and have a genuine interest in helping others. Solution-Focused: You thrive on finding creative solutions to technical problems. Communication Skills: Comfortable explaining technical concepts to non-technical users. Adaptability: The IT landscape evolves rapidly. Keeping updated with technology trends and a willingness to learn new tools and techniques is key to this role. What you'll get in return: 25 days holiday + BH & xmas shut down 5% employer pension contribution
Database Support Analyst 40,000 - 50,000 Edinburgh - hybrid Head Resourcing is pleased to be working with our Edinburgh based financial services client as they look to hire a talented Database Support Analyst. Our client provides a range of outsourced investment services to private banks, advisory businesses, and wealth managers and have offices in both Edinburgh and Glasgow. This role offers a unique opportunity to someone with a technical support background seeking a new challenge. In this role you will support the Database Administrator as well as work alongside members of the infrastructure, development, and business operational teams to support and maintain the suite of development, test, and live MS SQL and Oracle databases. This will primarily be a 1st line databases platform support role but will offer career progression into a fully-fledged database administrator by gaining exposure to all aspects of database administration. Key Responsibilities: Daily proactive monitoring of the database estate Monitor database estate health and performance Act as first level support for general database platform troubleshooting Assist with vendor and development supplied scripts Assist with the creation of new databases Assist with the configuration of database resilience and backup strategies Assist with the configuration of database maintenance solutions Assist with the automation of non-automated database support activities Skills: Experience in technical support Exposure to RDBMS ideally MSSQL or Oracle Basic experience of SQL scripting Basic experience of server architecture and virtualization Exposure to database management tools e.g. SQLPLUS, MSSQL Management Studio, Oracle PL/SQL Developer etc Sound interesting? Apply now! Head Resourcing is committed to being an inclusive business where diversity is valued and celebrated. Diversity to us, includes but is not limited to: educational background, socio-economic background, neurodiversity, age, marriage and civil partnership status, veteran status, gender, gender identity, gender reassignment, sexual orientation, disability, religion or belief, race and ethnicity. As such we welcome enquiries and applications from everyone. We will be happy discuss with you any workplace adjustments you need in order to be at your best during the recruitment process.
Apr 19, 2024
Full time
Database Support Analyst 40,000 - 50,000 Edinburgh - hybrid Head Resourcing is pleased to be working with our Edinburgh based financial services client as they look to hire a talented Database Support Analyst. Our client provides a range of outsourced investment services to private banks, advisory businesses, and wealth managers and have offices in both Edinburgh and Glasgow. This role offers a unique opportunity to someone with a technical support background seeking a new challenge. In this role you will support the Database Administrator as well as work alongside members of the infrastructure, development, and business operational teams to support and maintain the suite of development, test, and live MS SQL and Oracle databases. This will primarily be a 1st line databases platform support role but will offer career progression into a fully-fledged database administrator by gaining exposure to all aspects of database administration. Key Responsibilities: Daily proactive monitoring of the database estate Monitor database estate health and performance Act as first level support for general database platform troubleshooting Assist with vendor and development supplied scripts Assist with the creation of new databases Assist with the configuration of database resilience and backup strategies Assist with the configuration of database maintenance solutions Assist with the automation of non-automated database support activities Skills: Experience in technical support Exposure to RDBMS ideally MSSQL or Oracle Basic experience of SQL scripting Basic experience of server architecture and virtualization Exposure to database management tools e.g. SQLPLUS, MSSQL Management Studio, Oracle PL/SQL Developer etc Sound interesting? Apply now! Head Resourcing is committed to being an inclusive business where diversity is valued and celebrated. Diversity to us, includes but is not limited to: educational background, socio-economic background, neurodiversity, age, marriage and civil partnership status, veteran status, gender, gender identity, gender reassignment, sexual orientation, disability, religion or belief, race and ethnicity. As such we welcome enquiries and applications from everyone. We will be happy discuss with you any workplace adjustments you need in order to be at your best during the recruitment process.
Helpdesk Administrator Wembley, Middlesex £27,000 + Pension + Parking This role would suit a capable and organised Helpdesk Administrator with lots of verve and enthusiasm who is happy working in a team environment and contributing to the overall success of projects undertaken. Some of your duties will include: - Managing a busy helpdesk and handing incoming calls from clients requiring maintenance support - Logging details of all calls managed onto the computer system and allocating jobs to team of Engineers - Tracking work being completed from instigation stage through to successful completion - Collating Engineers timesheets on a weekly basis, costing work completed and raising client sales invoices - Raising purchase orders daily for spare parts and ensuring the prompt delivery - Controlling and updating weekly reports monitoring and recording details on work completed Regrettably, we are not able to respond to job applicants who are not shortlisted. For new job alerts follow us on Twitter Instagram - BurtonBoltonRose, Facebook - Burton Bolton & Rose and LinkedIn - Burton Bolton & Rose
Apr 19, 2024
Full time
Helpdesk Administrator Wembley, Middlesex £27,000 + Pension + Parking This role would suit a capable and organised Helpdesk Administrator with lots of verve and enthusiasm who is happy working in a team environment and contributing to the overall success of projects undertaken. Some of your duties will include: - Managing a busy helpdesk and handing incoming calls from clients requiring maintenance support - Logging details of all calls managed onto the computer system and allocating jobs to team of Engineers - Tracking work being completed from instigation stage through to successful completion - Collating Engineers timesheets on a weekly basis, costing work completed and raising client sales invoices - Raising purchase orders daily for spare parts and ensuring the prompt delivery - Controlling and updating weekly reports monitoring and recording details on work completed Regrettably, we are not able to respond to job applicants who are not shortlisted. For new job alerts follow us on Twitter Instagram - BurtonBoltonRose, Facebook - Burton Bolton & Rose and LinkedIn - Burton Bolton & Rose
IT Network Manager About the Client: Our client is a vibrant and dynamic educational institution dedicated to fostering academic excellence and personal growth among students. With a commitment to innovation and technology, they strive to provide a supportive learning environment that prepares students for success in an ever-evolving world. Position Overview: We are currently seeking a highly skilled and motivated Network Manager to oversee the management and maintenance of our client's school network infrastructure. The successful candidate will play a critical role in ensuring the reliability, security, and efficiency of the network systems to support the educational needs of students and staff. Responsibilities: Manage and maintain the client's network infrastructure, including wired and wireless networks, servers, and associated hardware and software. Monitor network performance and security, identifying and resolving issues in a timely manner to minimize disruptions to teaching and learning activities. Develop and implement network policies and procedures to ensure compliance with industry standards and best practices. Collaborate with school administrators, faculty, and staff to understand their technology requirements and provide appropriate solutions and support. Plan and oversee network upgrades and expansions to accommodate the growing needs of the school community. Provide technical support and training to staff and students on network-related matters. Stay informed about emerging technologies and trends in network management and recommend innovative solutions to enhance the school's network infrastructure. Qualifications: Proven experience in network administration and management, preferably in an educational environment. Strong knowledge of networking protocols, technologies, and tools, including LAN, WAN, VPN, DNS, DHCP, TCP/IP, etc. Experience with network security protocols and practices, such as firewalls, intrusion detection/prevention systems, and endpoint security. Proficiency in network monitoring and troubleshooting tools. Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse stakeholders. Strong problem-solving abilities and attention to detail. Relevant certifications (e.g., Cisco Certified Network Associate - CCNA, CompTIA Network+, etc.) are desirable but not required. Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy.
Apr 19, 2024
Full time
IT Network Manager About the Client: Our client is a vibrant and dynamic educational institution dedicated to fostering academic excellence and personal growth among students. With a commitment to innovation and technology, they strive to provide a supportive learning environment that prepares students for success in an ever-evolving world. Position Overview: We are currently seeking a highly skilled and motivated Network Manager to oversee the management and maintenance of our client's school network infrastructure. The successful candidate will play a critical role in ensuring the reliability, security, and efficiency of the network systems to support the educational needs of students and staff. Responsibilities: Manage and maintain the client's network infrastructure, including wired and wireless networks, servers, and associated hardware and software. Monitor network performance and security, identifying and resolving issues in a timely manner to minimize disruptions to teaching and learning activities. Develop and implement network policies and procedures to ensure compliance with industry standards and best practices. Collaborate with school administrators, faculty, and staff to understand their technology requirements and provide appropriate solutions and support. Plan and oversee network upgrades and expansions to accommodate the growing needs of the school community. Provide technical support and training to staff and students on network-related matters. Stay informed about emerging technologies and trends in network management and recommend innovative solutions to enhance the school's network infrastructure. Qualifications: Proven experience in network administration and management, preferably in an educational environment. Strong knowledge of networking protocols, technologies, and tools, including LAN, WAN, VPN, DNS, DHCP, TCP/IP, etc. Experience with network security protocols and practices, such as firewalls, intrusion detection/prevention systems, and endpoint security. Proficiency in network monitoring and troubleshooting tools. Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse stakeholders. Strong problem-solving abilities and attention to detail. Relevant certifications (e.g., Cisco Certified Network Associate - CCNA, CompTIA Network+, etc.) are desirable but not required. Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy.
Sales Support Administrator Up to £30,000 Birmingham The Company A renown engineering company that manufacture precision high tech mouldings. They are committed to delivering a quality solutions for all of their customers and currently hold ISO9001. What will you do? Coordinate with customers regarding administrative, commercial and operational issues Manage customer portal updates Compile data spreadsheets to support the sales team activities Create reports using Excel Liaise with the finance team during assessments of piece price margins Coordinate input data and pricing information required to support customers What do you need? Skilled using Excel, able to create reports and use VLOOKUPS as well as Pivot Tables Automotive supply chain experience Previous Sales Coordinator experience Must have own transport What's on offer? Monday - Friday 8am - 5pm, 2pm finish on Friday 33 days holiday including bank holidays Job ID: 7526
Apr 19, 2024
Full time
Sales Support Administrator Up to £30,000 Birmingham The Company A renown engineering company that manufacture precision high tech mouldings. They are committed to delivering a quality solutions for all of their customers and currently hold ISO9001. What will you do? Coordinate with customers regarding administrative, commercial and operational issues Manage customer portal updates Compile data spreadsheets to support the sales team activities Create reports using Excel Liaise with the finance team during assessments of piece price margins Coordinate input data and pricing information required to support customers What do you need? Skilled using Excel, able to create reports and use VLOOKUPS as well as Pivot Tables Automotive supply chain experience Previous Sales Coordinator experience Must have own transport What's on offer? Monday - Friday 8am - 5pm, 2pm finish on Friday 33 days holiday including bank holidays Job ID: 7526
Brown Wallet Limited, a growing software company, is looking for a dynamic and energetic apprentice to support our business management system. As a Business Administrator apprentice, you will play a vital role in ensuring the smooth operation of our business on a day-to-day basis. In return, you will receive training and support to achieve your personal development goals, increasing your value and contribution to the company. Day-to-day responsibilities: Answer incoming phone calls and direct them appropriately. Monitor and process emails in the company inbox. Process daily paperwork, operate our own developed software and maintain customer files. Perform general office duties such as handling postage and refreshments. Process new enquiries and assist with administrative tasks as required. Entry requirements: You will need to have transferable experience, qualifications, and skills gained from work experience or education related to business management. Previous customer-facing experience and good communication skills. A fantastic attitude, a desire to learn, and willingness to go the extra mile. Must have a clear criminal record. Training to be provided: Business Administration Level 3 Apprenticeship Standard. Training sessions will be delivered remotely, twice a month. Complete all training tasks allocated during dedicated tutor-led meetings and gather on-the-job evidence. Complete assessments and portfolio work during tutor-led meetings and participate in additional training courses required by the company. Receive mentoring and coaching on the job, shadowing the office manager and getting involved in all aspects of the administrative role. Things to consider: The apprenticeship is 12-18 months, requiring full commitment. Future prospects: On successful completion of your apprenticeship, you may gain a permanent position.
Apr 19, 2024
Full time
Brown Wallet Limited, a growing software company, is looking for a dynamic and energetic apprentice to support our business management system. As a Business Administrator apprentice, you will play a vital role in ensuring the smooth operation of our business on a day-to-day basis. In return, you will receive training and support to achieve your personal development goals, increasing your value and contribution to the company. Day-to-day responsibilities: Answer incoming phone calls and direct them appropriately. Monitor and process emails in the company inbox. Process daily paperwork, operate our own developed software and maintain customer files. Perform general office duties such as handling postage and refreshments. Process new enquiries and assist with administrative tasks as required. Entry requirements: You will need to have transferable experience, qualifications, and skills gained from work experience or education related to business management. Previous customer-facing experience and good communication skills. A fantastic attitude, a desire to learn, and willingness to go the extra mile. Must have a clear criminal record. Training to be provided: Business Administration Level 3 Apprenticeship Standard. Training sessions will be delivered remotely, twice a month. Complete all training tasks allocated during dedicated tutor-led meetings and gather on-the-job evidence. Complete assessments and portfolio work during tutor-led meetings and participate in additional training courses required by the company. Receive mentoring and coaching on the job, shadowing the office manager and getting involved in all aspects of the administrative role. Things to consider: The apprenticeship is 12-18 months, requiring full commitment. Future prospects: On successful completion of your apprenticeship, you may gain a permanent position.
Systems Administrator Are you passionate about maintaining robust network infrastructures and providing top-notch IT support? We are seeking a skilled Systems Administrator to join our dynamic team. Role Overview: As a Systems Administrator, you will be responsible for ensuring the smooth operation of our network systems and providing comprehensive IT support to our team responsible for the upkeep, configuration and reliable operation of the computer systems. You will protect critical information, systems and assets and be involved in solution design and build and software & hardware implementation. Your primary duties will include: LAN/WAN Networking: Utilize your experience and solid understanding of LAN/WAN networking to maintain and optimize our network infrastructure. Active Directory/LDAP Administration: Manage user and group accounts within Active Directory/LDAP, ensuring security and accessibility. Technical Expertise: Leverage your hands-on technical knowledge of network systems, protocols, and standards to troubleshoot issues and implement solutions effectively. IT Support: Provide timely and efficient IT support to our team members, resolving technical issues and addressing user concerns with professionalism and expertise. Requirements: To excel in this role, you will need: Proven experience in LAN/WAN networking. Strong understanding of Active Directory/LDAP user and group administration. Hands-on technical knowledge of network systems, protocols, and standards. Excellent problem-solving skills and attention to detail. Ability to communicate technical concepts effectively to non-technical stakeholders.
Apr 19, 2024
Full time
Systems Administrator Are you passionate about maintaining robust network infrastructures and providing top-notch IT support? We are seeking a skilled Systems Administrator to join our dynamic team. Role Overview: As a Systems Administrator, you will be responsible for ensuring the smooth operation of our network systems and providing comprehensive IT support to our team responsible for the upkeep, configuration and reliable operation of the computer systems. You will protect critical information, systems and assets and be involved in solution design and build and software & hardware implementation. Your primary duties will include: LAN/WAN Networking: Utilize your experience and solid understanding of LAN/WAN networking to maintain and optimize our network infrastructure. Active Directory/LDAP Administration: Manage user and group accounts within Active Directory/LDAP, ensuring security and accessibility. Technical Expertise: Leverage your hands-on technical knowledge of network systems, protocols, and standards to troubleshoot issues and implement solutions effectively. IT Support: Provide timely and efficient IT support to our team members, resolving technical issues and addressing user concerns with professionalism and expertise. Requirements: To excel in this role, you will need: Proven experience in LAN/WAN networking. Strong understanding of Active Directory/LDAP user and group administration. Hands-on technical knowledge of network systems, protocols, and standards. Excellent problem-solving skills and attention to detail. Ability to communicate technical concepts effectively to non-technical stakeholders.
Salary: £28,498 Type: Temporary on-going Hours: 37-hour week, Monday - Friday Location: Central Swindon Hybrid Working: Training in-office, then 1 day a week in-office, rest from home We are looking for a Customer Support Administrator to join our client's Customer Support Services Team. This role is a front-line position, responding to internal and external customer enquiries via telephone and email. The ideal candidate will be a part of a growing organisation undergoing significant change. As the business evolves, so will the objectives of this role, offering a dynamic work environment. Day to Day of the role: Provide first-line support to customers via telephone and email 'help desk'. Triage cases and assign queries to the appropriate colleague/team based on the nature of the query. Manage large volumes of email enquiries and handle call volumes efficiently. Serve as a knowledgeable point of contact for the organisation's activities, particularly competitions and networks. Track case history and support needs using relevant tools and databases accurately. Act as an interface between the customer and internal teams when necessary. Handle multiple competition queries simultaneously while maintaining high-quality customer service. Assist with the preparation of reports and statistics as required. Contribute to continual improvement processes within the team and organisation. Provide support for external events and briefings. Support other areas of Operations with email traffic as needed through cross-training. Required Skills & Qualifications: Clear experience in a customer help or support environment. Ability to work in a fast-paced, process-oriented environment. Experience working in operational/customer support teams to deliver results. Excellent communication skills, both written and oral. Exceptional telephone manner and customer service experience. Proficiency in ICT, including MS Office suite and database management. Ability to respond calmly under pressure and make impartial, well-considered judgments. Exceptional administration and self-organisation skills. Analytical and problem-solving abilities. To apply for the Customer Support Administrator position, please submit your CV.
Apr 19, 2024
Full time
Salary: £28,498 Type: Temporary on-going Hours: 37-hour week, Monday - Friday Location: Central Swindon Hybrid Working: Training in-office, then 1 day a week in-office, rest from home We are looking for a Customer Support Administrator to join our client's Customer Support Services Team. This role is a front-line position, responding to internal and external customer enquiries via telephone and email. The ideal candidate will be a part of a growing organisation undergoing significant change. As the business evolves, so will the objectives of this role, offering a dynamic work environment. Day to Day of the role: Provide first-line support to customers via telephone and email 'help desk'. Triage cases and assign queries to the appropriate colleague/team based on the nature of the query. Manage large volumes of email enquiries and handle call volumes efficiently. Serve as a knowledgeable point of contact for the organisation's activities, particularly competitions and networks. Track case history and support needs using relevant tools and databases accurately. Act as an interface between the customer and internal teams when necessary. Handle multiple competition queries simultaneously while maintaining high-quality customer service. Assist with the preparation of reports and statistics as required. Contribute to continual improvement processes within the team and organisation. Provide support for external events and briefings. Support other areas of Operations with email traffic as needed through cross-training. Required Skills & Qualifications: Clear experience in a customer help or support environment. Ability to work in a fast-paced, process-oriented environment. Experience working in operational/customer support teams to deliver results. Excellent communication skills, both written and oral. Exceptional telephone manner and customer service experience. Proficiency in ICT, including MS Office suite and database management. Ability to respond calmly under pressure and make impartial, well-considered judgments. Exceptional administration and self-organisation skills. Analytical and problem-solving abilities. To apply for the Customer Support Administrator position, please submit your CV.
Our prestigious client is currently recruiting for a Customer Support Administrator to join their expanding team. The role is to provide exceptional customer service to customers of the business ensuring all matters are dealt with promptly and efficiently whilst ensuring the whole process is professionally managed from the beginning to the end. Working hours are Monday - Friday, 8:30AM - 5:30PM. As the Customer Support Administrator, you will be responsible for: Providing customer service logging and tracking faults on Salesforce Co-ordinate engineer diaries effectively and efficiently Manage customer communications to arrange engineer breakdown and maintenance visits Manage and process customer supplies, parts and consumable orders using sage to create sales orders and delivery notes Generate quotes and correspondence for supplies and maintenance contracts to customers Update Salesforce as required to support engineers and customers Manage customer queries, issues and problems effectively and efficiently Shipping parts and supplies to customers and engineers Assisting in warehouse with shipping machines and admin tasks Regularly update & maintain spreadsheets as required General Salesforce administration, including updating customer address, contact and phone number details Assist with logging and distributing all incoming sales enquiries and leads Assist as required with processing sales orders Arrange hotels and flights for engineers as required The successful Customer Support Administrator will have the following related skills / experience: Must be pro-active and show ability to resolve issues and find solutions Good administration, numeracy, and literary skills with a keen eye for detail Experience of working within a customer services role Effective communication both oral and written Good understanding of UK geography and distribution of major towns and cities Full PC literacy on Microsoft software packages Salesforce and Sage experience preferable Must have a can-do attitude and be able to work as part of a team Driving license preferable Benefits: Free Parking Pension Cycle to Work Scheme Large kitchen with sofa and TV Free tea and coffee Please note this position will be office based and parking is provided
Apr 19, 2024
Full time
Our prestigious client is currently recruiting for a Customer Support Administrator to join their expanding team. The role is to provide exceptional customer service to customers of the business ensuring all matters are dealt with promptly and efficiently whilst ensuring the whole process is professionally managed from the beginning to the end. Working hours are Monday - Friday, 8:30AM - 5:30PM. As the Customer Support Administrator, you will be responsible for: Providing customer service logging and tracking faults on Salesforce Co-ordinate engineer diaries effectively and efficiently Manage customer communications to arrange engineer breakdown and maintenance visits Manage and process customer supplies, parts and consumable orders using sage to create sales orders and delivery notes Generate quotes and correspondence for supplies and maintenance contracts to customers Update Salesforce as required to support engineers and customers Manage customer queries, issues and problems effectively and efficiently Shipping parts and supplies to customers and engineers Assisting in warehouse with shipping machines and admin tasks Regularly update & maintain spreadsheets as required General Salesforce administration, including updating customer address, contact and phone number details Assist with logging and distributing all incoming sales enquiries and leads Assist as required with processing sales orders Arrange hotels and flights for engineers as required The successful Customer Support Administrator will have the following related skills / experience: Must be pro-active and show ability to resolve issues and find solutions Good administration, numeracy, and literary skills with a keen eye for detail Experience of working within a customer services role Effective communication both oral and written Good understanding of UK geography and distribution of major towns and cities Full PC literacy on Microsoft software packages Salesforce and Sage experience preferable Must have a can-do attitude and be able to work as part of a team Driving license preferable Benefits: Free Parking Pension Cycle to Work Scheme Large kitchen with sofa and TV Free tea and coffee Please note this position will be office based and parking is provided