Who We are Looking For: This role will be member of the Global Infrastructure Operations Continuous Service Improvement (CSI) team as part of 24 7 365 Production Management organization. An organization that delivers highly secure, reliable, efficient infrastructure technology operations services that are focused on the needs of all State Street business. Responsible for delivering continuous improvement across various infrastructure operations towers by supporting the ITIL framework to improve processes, which ultimately improve our business. We are looking for a highly skilled and proactive individual to join our team as a Global Vulnerability Patch Remediation Lead. In this role, you will be responsible for developing and executing strategies to identify, prioritize, and remediate vulnerabilities across our global IT infrastructure. Your leadership will be instrumental in ensuring the timely and effective patching of vulnerabilities to mitigate security risks and maintain the integrity of our systems. What you will be responsible for: The right person for this role will have a strong track record of program management experience, the demonstrated ability to deliver multiple high priority projects simultaneously, the ability to drive alignment across teams with competing priorities and be a strong advocate for risk management. Job Responsibilities Lead the global vulnerability patch remediation program, overseeing the identification, prioritization, and remediation of vulnerabilities across all IT systems and platforms. Collaborate with regional IT teams and stakeholders to establish a unified approach to vulnerability management and patch remediation, considering regional differences and priorities. Develop and implement processes and procedures for the timely detection, assessment, and prioritization of vulnerabilities based on risk and potential impact. Coordinate with IT security teams to leverage vulnerability scanning tools and techniques to identify vulnerabilities in a timely manner. Establish and maintain patch management processes and workflows to ensure the efficient deployment of security patches and updates across the global IT infrastructure. Work closely with system administrators, network engineers, and software developers to schedule and execute patch deployments with minimal disruption to business operations. Monitor patch deployment progress and track remediation activities to ensure compliance with patching schedules and security policies. Provide regular status updates and reports on vulnerability patch remediation efforts to senior management and key stakeholders. Conduct post-remediation validation to verify the effectiveness of patching efforts and ensure vulnerabilities are properly addressed. Stay current on emerging threats, vulnerabilities, and best practices related to patch management and vulnerability remediation through industry sources, vendor advisories, and professional networks. Individual will play a direct role in vendor management, overseeing the scheduling and implementation of the patching activities across all platforms. Support and Drive remediation of cyber risks identified by Global Cyber Security, Corporate Audit, Technology Risk Management and Regulators. Participate in engineering and technical solutioning to strengthen controls and improve effectiveness of the Patching & Compliance Program. Participate in the continuous improvement of the existing and the development of new automation solutions to enhance effectiveness of the program. Ensure the Patching & Compliance Program satisfies all Internal & External Regulatory and Compliance standards Support Regulatory and Audit inquiries providing insight to the Patching & Compliance Program and detailed evidence when requested. Provide Information Technology risk management and compliance support to ensure effective identification, measurement, control and management of the relevant risks Identify and manage IT risk by maintaining effective internal controls and escalating as appropriate any deficiencies to management and/or applicable technology governance boards. Drive Continuous Service Improvement by looking at lesson learns and gap analysis and implement improvement plans to document, update and improve daily operation procedures Develop reports using data that is hosted in multiple sources/tools (e.g., spreadsheets, dashboards) and communicate clearly to leadership and other cyber security teams Engage with Application engineering leads and SRE/IT teams to coordinate vulnerability remediation from technical and policy compliance perspectives Track and monitor key milestones or after significant change in the environment to identify network, infrastructure, and configuration vulnerabilities Perform ad-hoc data remediation, clean-ups, and reporting using large complex data sets for high-priority security remediations What we value Bachelor's degree in computer science, information technology, or a related field. Extensive experience in IT security, vulnerability management, or a related role, with a focus on patch management and remediation. Ability to effectively coordinate and communicate between technical teams and business stakeholders with varying technical proficiencies Strong understanding of vulnerability scanning tools and techniques, such as Nessus, Qualys, or similar. Proven experience in developing and implementing patch management processes and procedures in a global enterprise environment. Excellent project management skills, with the ability to prioritize tasks, manage resources, and meet deadlines. Strong communication and interpersonal skills, with the ability to effectively collaborate with diverse teams across different regions and time zones. Experience with patch management systems and tools, such as WSUS, SCCM, or similar. Knowledge of common vulnerabilities and exposure (CVE) database and vulnerability scoring systems (e.g., CVSS). Relevant certifications, such as Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), or CompTIA Security+, are a plus. Ability to adapt to a fast-paced and dynamic environment, with a focus on continuous improvement and innovation. This role offers an exciting opportunity to lead the global vulnerability patch remediation efforts and contribute to the overall security posture of our organization. If you have a strong background in IT security and patch management, along with excellent leadership and communication skills, we encourage you to apply and join our team.
May 01, 2024
Full time
Who We are Looking For: This role will be member of the Global Infrastructure Operations Continuous Service Improvement (CSI) team as part of 24 7 365 Production Management organization. An organization that delivers highly secure, reliable, efficient infrastructure technology operations services that are focused on the needs of all State Street business. Responsible for delivering continuous improvement across various infrastructure operations towers by supporting the ITIL framework to improve processes, which ultimately improve our business. We are looking for a highly skilled and proactive individual to join our team as a Global Vulnerability Patch Remediation Lead. In this role, you will be responsible for developing and executing strategies to identify, prioritize, and remediate vulnerabilities across our global IT infrastructure. Your leadership will be instrumental in ensuring the timely and effective patching of vulnerabilities to mitigate security risks and maintain the integrity of our systems. What you will be responsible for: The right person for this role will have a strong track record of program management experience, the demonstrated ability to deliver multiple high priority projects simultaneously, the ability to drive alignment across teams with competing priorities and be a strong advocate for risk management. Job Responsibilities Lead the global vulnerability patch remediation program, overseeing the identification, prioritization, and remediation of vulnerabilities across all IT systems and platforms. Collaborate with regional IT teams and stakeholders to establish a unified approach to vulnerability management and patch remediation, considering regional differences and priorities. Develop and implement processes and procedures for the timely detection, assessment, and prioritization of vulnerabilities based on risk and potential impact. Coordinate with IT security teams to leverage vulnerability scanning tools and techniques to identify vulnerabilities in a timely manner. Establish and maintain patch management processes and workflows to ensure the efficient deployment of security patches and updates across the global IT infrastructure. Work closely with system administrators, network engineers, and software developers to schedule and execute patch deployments with minimal disruption to business operations. Monitor patch deployment progress and track remediation activities to ensure compliance with patching schedules and security policies. Provide regular status updates and reports on vulnerability patch remediation efforts to senior management and key stakeholders. Conduct post-remediation validation to verify the effectiveness of patching efforts and ensure vulnerabilities are properly addressed. Stay current on emerging threats, vulnerabilities, and best practices related to patch management and vulnerability remediation through industry sources, vendor advisories, and professional networks. Individual will play a direct role in vendor management, overseeing the scheduling and implementation of the patching activities across all platforms. Support and Drive remediation of cyber risks identified by Global Cyber Security, Corporate Audit, Technology Risk Management and Regulators. Participate in engineering and technical solutioning to strengthen controls and improve effectiveness of the Patching & Compliance Program. Participate in the continuous improvement of the existing and the development of new automation solutions to enhance effectiveness of the program. Ensure the Patching & Compliance Program satisfies all Internal & External Regulatory and Compliance standards Support Regulatory and Audit inquiries providing insight to the Patching & Compliance Program and detailed evidence when requested. Provide Information Technology risk management and compliance support to ensure effective identification, measurement, control and management of the relevant risks Identify and manage IT risk by maintaining effective internal controls and escalating as appropriate any deficiencies to management and/or applicable technology governance boards. Drive Continuous Service Improvement by looking at lesson learns and gap analysis and implement improvement plans to document, update and improve daily operation procedures Develop reports using data that is hosted in multiple sources/tools (e.g., spreadsheets, dashboards) and communicate clearly to leadership and other cyber security teams Engage with Application engineering leads and SRE/IT teams to coordinate vulnerability remediation from technical and policy compliance perspectives Track and monitor key milestones or after significant change in the environment to identify network, infrastructure, and configuration vulnerabilities Perform ad-hoc data remediation, clean-ups, and reporting using large complex data sets for high-priority security remediations What we value Bachelor's degree in computer science, information technology, or a related field. Extensive experience in IT security, vulnerability management, or a related role, with a focus on patch management and remediation. Ability to effectively coordinate and communicate between technical teams and business stakeholders with varying technical proficiencies Strong understanding of vulnerability scanning tools and techniques, such as Nessus, Qualys, or similar. Proven experience in developing and implementing patch management processes and procedures in a global enterprise environment. Excellent project management skills, with the ability to prioritize tasks, manage resources, and meet deadlines. Strong communication and interpersonal skills, with the ability to effectively collaborate with diverse teams across different regions and time zones. Experience with patch management systems and tools, such as WSUS, SCCM, or similar. Knowledge of common vulnerabilities and exposure (CVE) database and vulnerability scoring systems (e.g., CVSS). Relevant certifications, such as Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), or CompTIA Security+, are a plus. Ability to adapt to a fast-paced and dynamic environment, with a focus on continuous improvement and innovation. This role offers an exciting opportunity to lead the global vulnerability patch remediation efforts and contribute to the overall security posture of our organization. If you have a strong background in IT security and patch management, along with excellent leadership and communication skills, we encourage you to apply and join our team.
Robert Half Technology is assisting the UKs leading medical organisation to recruit a 3rd Line Support Engineer Engineer - London based Role: The 3rd Line Support Engineer will be responsible for LAN & Wi-Fi - 3rd party collaboration and management - Juniper and Aruba WAN - monitoring & 3rd party collaboration Unified Comms management Servers & Storage management Cloud Management - 3rd party collaboration Cloud Configuration - Azure Networking and Tenants Cloud Infrastructure Hosting (Infrastructure as a Service) Backup and Recovery Services - Commvault Service Decommissioning Firewall Management - 3rd party collaboration - Fortinet Build Hardening and reviews Profile: The 3rd Line Support Engineer will have experience of Windows Server 2012, 2016, 2022 Experience of security patching and backups (Commvault) Any experience of Infrastructure as Code advantageous Understand and experience change management. Excellent communication skills both written and verbal, the post holder will be required to communicate primarily within their own department, also with users across the Association and additionally with 3rd party suppliers. The ability to work as part of a team or on their own as and when the need arises. Provide training to other members of staff on technical products and procedures you have implemented as part of this role, this will primarily be delivered to team leaders and or their teams within the department. Trained in ITIL and understands the importance within an IT function. Formal Microsoft Certifications. Company UKs leading medical organisation London based 3-6 month contract Salary & Benefits The salary range/rates of pay is dependent upon your experience, qualifications or training . Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
May 01, 2024
Full time
Robert Half Technology is assisting the UKs leading medical organisation to recruit a 3rd Line Support Engineer Engineer - London based Role: The 3rd Line Support Engineer will be responsible for LAN & Wi-Fi - 3rd party collaboration and management - Juniper and Aruba WAN - monitoring & 3rd party collaboration Unified Comms management Servers & Storage management Cloud Management - 3rd party collaboration Cloud Configuration - Azure Networking and Tenants Cloud Infrastructure Hosting (Infrastructure as a Service) Backup and Recovery Services - Commvault Service Decommissioning Firewall Management - 3rd party collaboration - Fortinet Build Hardening and reviews Profile: The 3rd Line Support Engineer will have experience of Windows Server 2012, 2016, 2022 Experience of security patching and backups (Commvault) Any experience of Infrastructure as Code advantageous Understand and experience change management. Excellent communication skills both written and verbal, the post holder will be required to communicate primarily within their own department, also with users across the Association and additionally with 3rd party suppliers. The ability to work as part of a team or on their own as and when the need arises. Provide training to other members of staff on technical products and procedures you have implemented as part of this role, this will primarily be delivered to team leaders and or their teams within the department. Trained in ITIL and understands the importance within an IT function. Formal Microsoft Certifications. Company UKs leading medical organisation London based 3-6 month contract Salary & Benefits The salary range/rates of pay is dependent upon your experience, qualifications or training . Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
Network EngineerLondon, UK (St. Paul's/City Thameslink Station) Salary: £70,000-73,000k + £450pm on-call allowance (Potential on-call earnings of £3k-5k per annum) + Bonus.(1-2 days per week in the office) A prestigious international law firm with over a century of history is seeking a skilled Network Engineer to join its Infrastructure team. The successful candidate will work alongside a Senior Network Engineer, balancing a mix of operational Business-As-Usual (BAU) and project work, with a 50/50 split. This role involves the design, implementation, management, and ongoing maintenance of network and related technologies. Key Responsibilities of the Network Engineer Design, implement, manage, and maintain network infrastructure, including Cisco technology stacks and unified communications. Support global network systems and appliances across Europe, Asia-Pacific, and the United States. Engage with both technical and non-technical stakeholders, contributing to broader strategy. Plan and implement network improvements, modifications, or replacements as needed. Collaborate with other infrastructure teams to ensure the stability and reliability of services. Technical Experience Required Extensive knowledge of LAN and WAN technologies (Ethernet, OSPF, BGP, LACP, Trunking, VLANs, TCP/IP). Experience with WAN technologies like MPLS, DIA, SDN, and SD-WAN. Cisco experience: Cisco Unified Computing System (UCS), Firepower Next Gen Firewall (NGFW), ISR Series routers. Familiarity with network management tools like DNA and SolarWinds. Strong understanding of ITIL-based support environments and internal and edge security standards. Working Conditions Core hours are 9.30am to 5.30pm, with a flexible early shift (8am-4pm), rotating every 4-5 weeks. 24/7 on-call Rota (rotates every 4-5 weeks). Agile working environment with flexibility between remote and in-office work. International travel may be required to regional offices and data centers for projects. 12 weeks' probation and notice periods.
May 01, 2024
Full time
Network EngineerLondon, UK (St. Paul's/City Thameslink Station) Salary: £70,000-73,000k + £450pm on-call allowance (Potential on-call earnings of £3k-5k per annum) + Bonus.(1-2 days per week in the office) A prestigious international law firm with over a century of history is seeking a skilled Network Engineer to join its Infrastructure team. The successful candidate will work alongside a Senior Network Engineer, balancing a mix of operational Business-As-Usual (BAU) and project work, with a 50/50 split. This role involves the design, implementation, management, and ongoing maintenance of network and related technologies. Key Responsibilities of the Network Engineer Design, implement, manage, and maintain network infrastructure, including Cisco technology stacks and unified communications. Support global network systems and appliances across Europe, Asia-Pacific, and the United States. Engage with both technical and non-technical stakeholders, contributing to broader strategy. Plan and implement network improvements, modifications, or replacements as needed. Collaborate with other infrastructure teams to ensure the stability and reliability of services. Technical Experience Required Extensive knowledge of LAN and WAN technologies (Ethernet, OSPF, BGP, LACP, Trunking, VLANs, TCP/IP). Experience with WAN technologies like MPLS, DIA, SDN, and SD-WAN. Cisco experience: Cisco Unified Computing System (UCS), Firepower Next Gen Firewall (NGFW), ISR Series routers. Familiarity with network management tools like DNA and SolarWinds. Strong understanding of ITIL-based support environments and internal and edge security standards. Working Conditions Core hours are 9.30am to 5.30pm, with a flexible early shift (8am-4pm), rotating every 4-5 weeks. 24/7 on-call Rota (rotates every 4-5 weeks). Agile working environment with flexibility between remote and in-office work. International travel may be required to regional offices and data centers for projects. 12 weeks' probation and notice periods.
The Role: Are you a skilled IT professional looking for an exciting opportunity to provide exceptional support and contribute to the success of our organisation? Join our team as a 1st Line IT Infrastructure Engineer and be a part of our dynamic and growing company.As a 1st Line IT Infrastructure Engineer, you will provide onsite and remote support across all elements of our technology and infrastructure estate, including: EUC Hardware & Logistics Telephony (Mobile/PBX/VOiP/Audio & Video Conferencing/Contact Centre/Unified Comms) Managed Print Services Networks (WAN/LAN/WiFi) Security Tooling Identity Access Management Email, Storage & Domain Management Cloud Services Supporting the management and maintenance of well performing and cost-effective technology, applications, and infrastructure solutions; identifying and resolving any outages or performance issues both internally and externally. Assisting in the provisioning, logistics, distribution, auditing, maintenance, and overall asset management of all PIB Group hardware.Supporting IT migrations, site relocations, integration projects and continuous improvement activity as part of PIB Group integration programmes of work and/or the wider IT integration programme of work. Responsibilities: Interface between internal end users, external suppliers, and the IT help desk and responsible for building and maintaining strong working relationships and processes. Ensure all service and support requests are routed through the correct channels. Delivery of assigned tasks and escalations from our internal teams and the IT help desk. Provisioning, maintenance, and de-provisioning of all End User Device (EUD) access, including any necessary setup and/or troubleshooting support. Preparing, packing, and shipping all IT equipment and managing the inward returns, repairs and compliance processes. Ensure all migration, relocation and integration activity is performed to a high standard, maintaining pro-active engagement and communication with all key stakeholders. Work independently and within the team to ensure all tasks are delivered to a high degree of accuracy and cost efficiency. Support the effective delivery, high performance and high availability of the Group systems and services. Ensure correct auditing, monitoring, and reporting is in place for all relevant services. Delivery of robust and efficient demand and stock control processes. Delivery of the SML equipment process, ensuring alignment to defined group policies and organising logistics. Ensuring all agreed SLAs are met, both internally and externally, and ensuring any breaches are escalated and managed appropriately. Experience: Demonstrable experience within a busy IT support environment. Extensive knowledge of computer hardware systems. Familiarity with general OS systems and Office Software. Technical Support / Problem Solving Incident Management Microsoft, Android and iOS systems and technology Working within a matrixed team Proactive problem solver and independent thinker. Can prioritise and manage a demanding and agile workload. Excellent communication and stakeholder management capability Attention to detail Ability to think laterally Commercial acumen Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more If supporting the local community, engaging with charities and having the opportunity to 'give something back' interests you, you have the opportunity to take an extra day to support this with a Volunteering day. We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
May 01, 2024
Full time
The Role: Are you a skilled IT professional looking for an exciting opportunity to provide exceptional support and contribute to the success of our organisation? Join our team as a 1st Line IT Infrastructure Engineer and be a part of our dynamic and growing company.As a 1st Line IT Infrastructure Engineer, you will provide onsite and remote support across all elements of our technology and infrastructure estate, including: EUC Hardware & Logistics Telephony (Mobile/PBX/VOiP/Audio & Video Conferencing/Contact Centre/Unified Comms) Managed Print Services Networks (WAN/LAN/WiFi) Security Tooling Identity Access Management Email, Storage & Domain Management Cloud Services Supporting the management and maintenance of well performing and cost-effective technology, applications, and infrastructure solutions; identifying and resolving any outages or performance issues both internally and externally. Assisting in the provisioning, logistics, distribution, auditing, maintenance, and overall asset management of all PIB Group hardware.Supporting IT migrations, site relocations, integration projects and continuous improvement activity as part of PIB Group integration programmes of work and/or the wider IT integration programme of work. Responsibilities: Interface between internal end users, external suppliers, and the IT help desk and responsible for building and maintaining strong working relationships and processes. Ensure all service and support requests are routed through the correct channels. Delivery of assigned tasks and escalations from our internal teams and the IT help desk. Provisioning, maintenance, and de-provisioning of all End User Device (EUD) access, including any necessary setup and/or troubleshooting support. Preparing, packing, and shipping all IT equipment and managing the inward returns, repairs and compliance processes. Ensure all migration, relocation and integration activity is performed to a high standard, maintaining pro-active engagement and communication with all key stakeholders. Work independently and within the team to ensure all tasks are delivered to a high degree of accuracy and cost efficiency. Support the effective delivery, high performance and high availability of the Group systems and services. Ensure correct auditing, monitoring, and reporting is in place for all relevant services. Delivery of robust and efficient demand and stock control processes. Delivery of the SML equipment process, ensuring alignment to defined group policies and organising logistics. Ensuring all agreed SLAs are met, both internally and externally, and ensuring any breaches are escalated and managed appropriately. Experience: Demonstrable experience within a busy IT support environment. Extensive knowledge of computer hardware systems. Familiarity with general OS systems and Office Software. Technical Support / Problem Solving Incident Management Microsoft, Android and iOS systems and technology Working within a matrixed team Proactive problem solver and independent thinker. Can prioritise and manage a demanding and agile workload. Excellent communication and stakeholder management capability Attention to detail Ability to think laterally Commercial acumen Further information As well as a competitive salary we offer the following benefits - Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more If supporting the local community, engaging with charities and having the opportunity to 'give something back' interests you, you have the opportunity to take an extra day to support this with a Volunteering day. We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
Devonshire Hayes have partnered with a fantastic organisation to help them secure an Infrastructure Engineer on a 12 month FTC. You will be tasked with the following - Maintain all infrastructure topologies including but not limited to WAN, LAN, MPLS, WIFI, Internet, Servers, Storage and unified communication. Create and execute a maintenance plan to ensure all infrastructure systems are kept up-to-date with security and software patches. Ensure that appropriate security controls are deployed and maintained across our network and firewalls in conjunction with the IT Security Team. Incident Management - responsible for technical troubleshooting. In the event of configuration changes required, must invoke the internal Change Management Process. Support development and implementation of infrastructure initiatives/projects Ensures accurate records are kept of infrastructure components, maintenance activities, network connections, accounts, and inventory by maintaining system documentation and the IT department knowledge base. Respond to emergency outages in accordance with business continuity and disaster recovery plans. Also, provide out of hours cover for technical escalations. Aid in development of business continuity and disaster recovery plans and maintain current knowledge of plan executables. N.B. This client operate a hybrid working arrangement. 3 days in the office, 2 days from home.
May 01, 2024
Full time
Devonshire Hayes have partnered with a fantastic organisation to help them secure an Infrastructure Engineer on a 12 month FTC. You will be tasked with the following - Maintain all infrastructure topologies including but not limited to WAN, LAN, MPLS, WIFI, Internet, Servers, Storage and unified communication. Create and execute a maintenance plan to ensure all infrastructure systems are kept up-to-date with security and software patches. Ensure that appropriate security controls are deployed and maintained across our network and firewalls in conjunction with the IT Security Team. Incident Management - responsible for technical troubleshooting. In the event of configuration changes required, must invoke the internal Change Management Process. Support development and implementation of infrastructure initiatives/projects Ensures accurate records are kept of infrastructure components, maintenance activities, network connections, accounts, and inventory by maintaining system documentation and the IT department knowledge base. Respond to emergency outages in accordance with business continuity and disaster recovery plans. Also, provide out of hours cover for technical escalations. Aid in development of business continuity and disaster recovery plans and maintain current knowledge of plan executables. N.B. This client operate a hybrid working arrangement. 3 days in the office, 2 days from home.
My client, a consultancy organisation is on the lookout for a Voice Architect for an initial 6-month contract. They are looking for someone that has extensive experience with MS Teams and Oracle Location : Remote (Must be in the UK) Rate : £700/800 P/D (Inside of IR35) Start Date : ASAP Role Overview : My client is looking for someone to support the 2024 Teams Roll-Out Project, requiring expertise in Cisco unified communications , cloud voice technologies , Microsoft Teams , Oracle SBC, SIP protocol , and tier 3-4 operational support . Significant experience supporting unified communications in large enterprise environments. Provide technical direction and engineering support for projects and infrastructure within the project. Possess advanced functional knowledge of evolving voice and network engineering industry technologies/competition, concepts, and trends. Key Technical Skills: Advanced hands-on telephony experience within Cisco, MS Teams, MS Teams Voice, Oracle SBC/ECB, and/or routing of Universal/International Toll-Free routing Significant hands-on experience Oracle SBC network design, configuration, support, and maintenance Advanced hands-on experience with the SIP protocol and analyzing call flows for global dial plan design Advanced level of SIP Normalization scripting. Strong proficiency with global direct routing, E.164 dial plans, e911, SIP Trunking, PowerShell scripting, and MS Teams routing policies Microsoft Teams ACME 3900 Platform Cisco Call Management Technology Experience with Cisco 4400 and Catalyst Gateways to support provider connections. Experience with Oracle Interoperations Monitoring Oracle ACME Session Border Controllers - Oracle SBC/ECB Teams Direct Routing Experience with the following Apps is a plus: Intrado E911, Mutare Spam calls, Unimax for Provisioning Audio Codes and Poly Desk Phones for Teams, good to have Cisco CUBE and Analog Gateways, good to have
Apr 30, 2024
Full time
My client, a consultancy organisation is on the lookout for a Voice Architect for an initial 6-month contract. They are looking for someone that has extensive experience with MS Teams and Oracle Location : Remote (Must be in the UK) Rate : £700/800 P/D (Inside of IR35) Start Date : ASAP Role Overview : My client is looking for someone to support the 2024 Teams Roll-Out Project, requiring expertise in Cisco unified communications , cloud voice technologies , Microsoft Teams , Oracle SBC, SIP protocol , and tier 3-4 operational support . Significant experience supporting unified communications in large enterprise environments. Provide technical direction and engineering support for projects and infrastructure within the project. Possess advanced functional knowledge of evolving voice and network engineering industry technologies/competition, concepts, and trends. Key Technical Skills: Advanced hands-on telephony experience within Cisco, MS Teams, MS Teams Voice, Oracle SBC/ECB, and/or routing of Universal/International Toll-Free routing Significant hands-on experience Oracle SBC network design, configuration, support, and maintenance Advanced hands-on experience with the SIP protocol and analyzing call flows for global dial plan design Advanced level of SIP Normalization scripting. Strong proficiency with global direct routing, E.164 dial plans, e911, SIP Trunking, PowerShell scripting, and MS Teams routing policies Microsoft Teams ACME 3900 Platform Cisco Call Management Technology Experience with Cisco 4400 and Catalyst Gateways to support provider connections. Experience with Oracle Interoperations Monitoring Oracle ACME Session Border Controllers - Oracle SBC/ECB Teams Direct Routing Experience with the following Apps is a plus: Intrado E911, Mutare Spam calls, Unimax for Provisioning Audio Codes and Poly Desk Phones for Teams, good to have Cisco CUBE and Analog Gateways, good to have
Join Our Dynamic Network Team as a Senior Network Engineer! Unlock Your Potential with Innovative Technologies! The successful candidate will have high-level in-depth knowledge of Cisco Unified Communications as well as other Cisco technologies including, Routing and Switching, Cisco Wireless Networking and Cisco ISE. Are you a skilled networking enthusiast looking to tackle a pivotal role in a diverse team? We are seeking a talented individual to join our esteemed Network Team, ensuring flawless operations and pushing the boundaries of technological excellence. What you will be doing: Configuration Maestro: Dive into the heart of our client's network infrastructure, thoughtfully configuring various components such as Unified Communications and Collaboration, Routing, Switching, Storage, SDN and Wireless technologies. Incident Management Hard worker: Steer the ship during network outages by following the Major Incident Management Process meticulously, ensuring swift resolutions and minimal disruptions. Root Cause Detective: Undertake and lead 'Root Cause Analysis' investigations, putting on your detective hat to solve network faults, security concerns, and performance issues. Collaborative Specialist: Work hand-in-hand with the network architect and solutions team, providing crucial technical support and insight during the implementation of projects into Service and Support. Tech Whisperer: Bring your extensive knowledge and experience with Cisco technologies to the forefront, showcasing expertise in Unified Communication applications, Routing/Switching, Wireless networking, Cisco ISE, and more. Adaptable Maestro: Navigate both physical and virtual networks with ease, demonstrating flexibility and adaptability to meet the diverse needs of our client's estate. Tooling Extraordinaire: Leverage your experience with tools such as Cisco Prime, OpsView, and others, elevating our capabilities in network monitoring and management. What you will bring: High-level in-depth knowledge of Cisco technologies to include, Cisco Unified Communication applications and devices, Cisco Wireless Networking and Cisco ISE. Security Clearance: Be eligible for DV Clearance, proving your commitment to the highest standards of security. CCNA Certified and either working towards or ready to gain CCNP accreditation: Showcase your commitment to excellence and continuous improvement in networking. Exposure to a multitude of networks both physical and virtual. Software Defined Networking Guru: Demonstrate a solid grasp of Software Defined Networking, staying ahead of the curve in network innovation. Mobility Enabler: Hold a Full UK Driving License, ready to embark on occasional travel to other sites and showcase your on-site expertise. Time Management Maestro: Thrive in a dynamic environment, delivering results within flexible timelines and work. It would be great if you had: Toolbox Diversity: Bring in more expertise with experience in Linux Servers, Python Scripting Language, VMware vCentre, Ansible, Cisco Prime, OpsView or similar. Experience of Software Defined Networking Working knowledge of Cisco Wireless networking applications and devices. MoD Insight: Previous experience within a MoD environment is a plus, showcasing your adaptability to secure and regulated environments. If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time, Permanent Location: Salisbury Security Clearance Level: DV cleared or eligible to obtain DV clearance. Salary: up to £50,000 per annum Benefits: 25 days annual leave with the option to buy extra days, life assurance, pension, 3% flexible benefits fund and health cash plan. Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improve performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about our company? Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets.
Apr 30, 2024
Full time
Join Our Dynamic Network Team as a Senior Network Engineer! Unlock Your Potential with Innovative Technologies! The successful candidate will have high-level in-depth knowledge of Cisco Unified Communications as well as other Cisco technologies including, Routing and Switching, Cisco Wireless Networking and Cisco ISE. Are you a skilled networking enthusiast looking to tackle a pivotal role in a diverse team? We are seeking a talented individual to join our esteemed Network Team, ensuring flawless operations and pushing the boundaries of technological excellence. What you will be doing: Configuration Maestro: Dive into the heart of our client's network infrastructure, thoughtfully configuring various components such as Unified Communications and Collaboration, Routing, Switching, Storage, SDN and Wireless technologies. Incident Management Hard worker: Steer the ship during network outages by following the Major Incident Management Process meticulously, ensuring swift resolutions and minimal disruptions. Root Cause Detective: Undertake and lead 'Root Cause Analysis' investigations, putting on your detective hat to solve network faults, security concerns, and performance issues. Collaborative Specialist: Work hand-in-hand with the network architect and solutions team, providing crucial technical support and insight during the implementation of projects into Service and Support. Tech Whisperer: Bring your extensive knowledge and experience with Cisco technologies to the forefront, showcasing expertise in Unified Communication applications, Routing/Switching, Wireless networking, Cisco ISE, and more. Adaptable Maestro: Navigate both physical and virtual networks with ease, demonstrating flexibility and adaptability to meet the diverse needs of our client's estate. Tooling Extraordinaire: Leverage your experience with tools such as Cisco Prime, OpsView, and others, elevating our capabilities in network monitoring and management. What you will bring: High-level in-depth knowledge of Cisco technologies to include, Cisco Unified Communication applications and devices, Cisco Wireless Networking and Cisco ISE. Security Clearance: Be eligible for DV Clearance, proving your commitment to the highest standards of security. CCNA Certified and either working towards or ready to gain CCNP accreditation: Showcase your commitment to excellence and continuous improvement in networking. Exposure to a multitude of networks both physical and virtual. Software Defined Networking Guru: Demonstrate a solid grasp of Software Defined Networking, staying ahead of the curve in network innovation. Mobility Enabler: Hold a Full UK Driving License, ready to embark on occasional travel to other sites and showcase your on-site expertise. Time Management Maestro: Thrive in a dynamic environment, delivering results within flexible timelines and work. It would be great if you had: Toolbox Diversity: Bring in more expertise with experience in Linux Servers, Python Scripting Language, VMware vCentre, Ansible, Cisco Prime, OpsView or similar. Experience of Software Defined Networking Working knowledge of Cisco Wireless networking applications and devices. MoD Insight: Previous experience within a MoD environment is a plus, showcasing your adaptability to secure and regulated environments. If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time, Permanent Location: Salisbury Security Clearance Level: DV cleared or eligible to obtain DV clearance. Salary: up to £50,000 per annum Benefits: 25 days annual leave with the option to buy extra days, life assurance, pension, 3% flexible benefits fund and health cash plan. Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improve performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about our company? Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets.
Site Name: London The Stanley Building Posted Date: Mar At GSK, we want to supercharge our data capability to better understand our patients and accelerate our ability to discover vaccines and medicines. The Onyx Research Data Platform organization represents a major investment by GSK R&D and Digital & Tech, designed to deliver a step-change in our ability to leverage data, knowledge, and prediction to find new medicines. We are a full-stack shop consisting of product and portfolio leadership, data engineering, infrastructure and DevOps, data / metadata / knowledge platforms, and AI/ML and analysis platforms, all geared toward: Building a next-generation, metadata- and automation-driven data experience for GSK's scientists, engineers, and decision-makers, increasing productivity and reducing time spent on "data mechanics" Providing best-in-class AI/ML and data analysis environments to accelerate our predictive capabilities and attract top-tier talent Aggressively engineering our data at scale, as one unified asset, to unlock the value of our unique collection of data and predictions in real-time Onyx Product Management is at the heart of our mission, ensuring that everything from our infrastructure, to platforms, to end-user facing data assets and environments is designed to maximize our impact on R&D. The Product Management team partners with R&D stakeholders and Onyx leadership to develop a strategic roadmap for all customer-facing aspects of Onyx, including data assets, ontology, Knowledge Graph / semantic search, data / computing / analysis platforms, and data-powered applications. We are seeking a highly skilled and experienced Manager for our Computing Platforms Products. In this role, you will be responsible for developing the product strategy of our Computing Platform to meet customer needs. You will partner closely with Onyx's organizations, including AI/ML, a diversity of R&D teams utilizing data to accelerate drug discovery (genomics sciences, computational biology, imaging, computational chemistry, to name a few), along with the Onyx portfolio management and engineering function heads to deliver industry-leading solutions that power R&D workloads. You will drive the product roadmap, guide product development initiatives, and ensure the successful launch and adoption of our Compute platform including the migration of existing GSK applications to the platform. Together, you will facilitate joint planning and execution of the product roadmap, ensuring a balance between strategic development and customer-facing deliverables. You will also play a key role in devising, tracking, and publicizing metrics that measure the impact and performance of Onyx Compute Platform Products. You will be responsible for understanding the business areas using Onyx, Platform capabilities, translating customer needs into requirements aligned with standard frameworks such as ontologies and engineering pipelines, and ensure our R&D teams receive the solutions they need to succeed. In this role you will Product Strategy: Develop and execute a comprehensive product strategy for our AI/ML compute platform, aligning with the Onyx's overall goals and objectives. Roadmap Development: Define and prioritize features, enhancements, and functionalities for the platform based on user analysis, customer feedback, and business requirements. Cross-functional Collaboration: Collaborate closely with engineering, AI/ML, and portfolio/program teams to ensure successful product development and deployment. Stakeholder Engagement: Collaborate with customers, partners, and internal stakeholders to understand their needs, gather feedback, and incorporate it into product planning and development processes. Product Launch: Plan and oversee product launches, ensuring effective communication, documentation, and training to drive product adoption and success. Performance Measurement: Define key product metrics, establish monitoring systems, and regularly evaluate and report on the performance and success of the compute platform. Product Ambassador: Serve as an ambassador of the compute platform, effectively communicating its value and benefits to GSK Research and Development leadership and identifying potential customers. Industry Expertise: Stay up to date with the latest advancements and trends in AI, machine learning, and compute platforms, applying industry knowledge to drive innovation and competitive advantage. Why you? Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: Significant technical product management experience Experience of cloud computing management for scientific computing, data science and/or artificial intelligence model training with a major cloud provider (AWS, Google Cloud, Azure etc) Strong relevant experience in Data Science, Scientific Computing, Machine Learning/AI, Computer Science, Platform Engineering, or related discipline. Excellent communication, collaboration, and stakeholder management skills. Strong leadership abilities and a self-driven, proactive approach. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Preferred Qualifications & Skills: If you have the following characteristics, it would be a plus: Technical Knowledge: Experience with andstrong understanding of on-prem and cloud computing, and software development practices; familiarity with MLOps and distributed computing is highly desirable. Experience with containers and virtual machines including Kubernetes, Slurm or other orchestration tools. Knowledge of modern infrastructure including Infrastructure-as-code tools (e.g. Terraform, Ansible ) Familiar with software engineering ways of working and engagement model Strong proficiency in utilizing various product management tools, including Jira and Confluence. Proven track record of managing developer platforms, tools, and services. Strong proficiency in utilizing various product management tools, including Jira and Confluence. Prior product management experience of enterprise AI/ML platform is strongly preferred. Experience with bioinformatics/genomics database, biological datasets, Pharma R&D is a plus, but not required. Strategic Thinker: Proven track record in developing and executing product strategies that drive business growth and customer satisfaction. Stakeholder Skills: Demonstrated ability to keep cross-functional teams, set clear objectives, and foster a collaborative and innovative work environment. Can lead without authority. Customer Focus: A customer-centric mindset with a deep understanding of customer needs and the ability to translate them into effective product solutions. Analytical and Data-Driven: Strong analytical skills with the ability to gather and interpret data, perform market research, and make data-driven decisions. Excellent Communication: Exceptional written and verbal communication skills, with the ability to effectively present complex ideas and concepts to both technical and non-technical audiences. Adaptability: Thrives in a fast-paced, dynamic environment and can adapt quickly to changing priorities and business needs. Closing Date for Applications: Monday 8th April 2024 (COB) Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. During the course of your application, you will be requested to complete voluntary information which will be used in monitoring the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process. If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact . This will help us to understand any modifications we may need to make to support you throughout our selection process. Why Us? GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organization where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to positively impact the health of 2.5 billion people by the end of 2030. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We're committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce. As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles . click apply for full job details
Apr 29, 2024
Full time
Site Name: London The Stanley Building Posted Date: Mar At GSK, we want to supercharge our data capability to better understand our patients and accelerate our ability to discover vaccines and medicines. The Onyx Research Data Platform organization represents a major investment by GSK R&D and Digital & Tech, designed to deliver a step-change in our ability to leverage data, knowledge, and prediction to find new medicines. We are a full-stack shop consisting of product and portfolio leadership, data engineering, infrastructure and DevOps, data / metadata / knowledge platforms, and AI/ML and analysis platforms, all geared toward: Building a next-generation, metadata- and automation-driven data experience for GSK's scientists, engineers, and decision-makers, increasing productivity and reducing time spent on "data mechanics" Providing best-in-class AI/ML and data analysis environments to accelerate our predictive capabilities and attract top-tier talent Aggressively engineering our data at scale, as one unified asset, to unlock the value of our unique collection of data and predictions in real-time Onyx Product Management is at the heart of our mission, ensuring that everything from our infrastructure, to platforms, to end-user facing data assets and environments is designed to maximize our impact on R&D. The Product Management team partners with R&D stakeholders and Onyx leadership to develop a strategic roadmap for all customer-facing aspects of Onyx, including data assets, ontology, Knowledge Graph / semantic search, data / computing / analysis platforms, and data-powered applications. We are seeking a highly skilled and experienced Manager for our Computing Platforms Products. In this role, you will be responsible for developing the product strategy of our Computing Platform to meet customer needs. You will partner closely with Onyx's organizations, including AI/ML, a diversity of R&D teams utilizing data to accelerate drug discovery (genomics sciences, computational biology, imaging, computational chemistry, to name a few), along with the Onyx portfolio management and engineering function heads to deliver industry-leading solutions that power R&D workloads. You will drive the product roadmap, guide product development initiatives, and ensure the successful launch and adoption of our Compute platform including the migration of existing GSK applications to the platform. Together, you will facilitate joint planning and execution of the product roadmap, ensuring a balance between strategic development and customer-facing deliverables. You will also play a key role in devising, tracking, and publicizing metrics that measure the impact and performance of Onyx Compute Platform Products. You will be responsible for understanding the business areas using Onyx, Platform capabilities, translating customer needs into requirements aligned with standard frameworks such as ontologies and engineering pipelines, and ensure our R&D teams receive the solutions they need to succeed. In this role you will Product Strategy: Develop and execute a comprehensive product strategy for our AI/ML compute platform, aligning with the Onyx's overall goals and objectives. Roadmap Development: Define and prioritize features, enhancements, and functionalities for the platform based on user analysis, customer feedback, and business requirements. Cross-functional Collaboration: Collaborate closely with engineering, AI/ML, and portfolio/program teams to ensure successful product development and deployment. Stakeholder Engagement: Collaborate with customers, partners, and internal stakeholders to understand their needs, gather feedback, and incorporate it into product planning and development processes. Product Launch: Plan and oversee product launches, ensuring effective communication, documentation, and training to drive product adoption and success. Performance Measurement: Define key product metrics, establish monitoring systems, and regularly evaluate and report on the performance and success of the compute platform. Product Ambassador: Serve as an ambassador of the compute platform, effectively communicating its value and benefits to GSK Research and Development leadership and identifying potential customers. Industry Expertise: Stay up to date with the latest advancements and trends in AI, machine learning, and compute platforms, applying industry knowledge to drive innovation and competitive advantage. Why you? Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: Significant technical product management experience Experience of cloud computing management for scientific computing, data science and/or artificial intelligence model training with a major cloud provider (AWS, Google Cloud, Azure etc) Strong relevant experience in Data Science, Scientific Computing, Machine Learning/AI, Computer Science, Platform Engineering, or related discipline. Excellent communication, collaboration, and stakeholder management skills. Strong leadership abilities and a self-driven, proactive approach. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Preferred Qualifications & Skills: If you have the following characteristics, it would be a plus: Technical Knowledge: Experience with andstrong understanding of on-prem and cloud computing, and software development practices; familiarity with MLOps and distributed computing is highly desirable. Experience with containers and virtual machines including Kubernetes, Slurm or other orchestration tools. Knowledge of modern infrastructure including Infrastructure-as-code tools (e.g. Terraform, Ansible ) Familiar with software engineering ways of working and engagement model Strong proficiency in utilizing various product management tools, including Jira and Confluence. Proven track record of managing developer platforms, tools, and services. Strong proficiency in utilizing various product management tools, including Jira and Confluence. Prior product management experience of enterprise AI/ML platform is strongly preferred. Experience with bioinformatics/genomics database, biological datasets, Pharma R&D is a plus, but not required. Strategic Thinker: Proven track record in developing and executing product strategies that drive business growth and customer satisfaction. Stakeholder Skills: Demonstrated ability to keep cross-functional teams, set clear objectives, and foster a collaborative and innovative work environment. Can lead without authority. Customer Focus: A customer-centric mindset with a deep understanding of customer needs and the ability to translate them into effective product solutions. Analytical and Data-Driven: Strong analytical skills with the ability to gather and interpret data, perform market research, and make data-driven decisions. Excellent Communication: Exceptional written and verbal communication skills, with the ability to effectively present complex ideas and concepts to both technical and non-technical audiences. Adaptability: Thrives in a fast-paced, dynamic environment and can adapt quickly to changing priorities and business needs. Closing Date for Applications: Monday 8th April 2024 (COB) Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. During the course of your application, you will be requested to complete voluntary information which will be used in monitoring the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process. If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact . This will help us to understand any modifications we may need to make to support you throughout our selection process. Why Us? GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organization where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to positively impact the health of 2.5 billion people by the end of 2030. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We're committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce. As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles . click apply for full job details
Job description Site Name: London The Stanley Building Posted Date: Apr At GSK, we want to supercharge our data capability to better understand our patients and accelerate our ability to discover vaccines and medicines. The Onyx Research Data Platform organization represents a major investment by GSK R&D and Digital & Tech, designed to deliver a step-change in our ability to leverage data, knowledge, and prediction to find new medicines. We are a full-stack shop consisting of product and portfolio leadership, data engineering, infrastructure and DevOps, data / metadata / knowledge platforms, and AI/ML and analysis platforms, all geared toward: Building a next-generation, metadata- and automation-driven data experience for GSK's scientists, engineers, and decision-makers, increasing productivity and reducing time spent on "data mechanics" Providing best-in-class AI/ML and data analysis environments to accelerate our predictive capabilities and attract top-tier talent Aggressively engineering our data at scale, as one unified asset, to unlock the value of our unique collection of data and predictions in real-time Onyx Product Management is at the heart of our mission, ensuring that everything from our infrastructure, to platforms, to end-user facing data assets and environments is designed to maximize our impact on R&D. The Product Management team partners with R&D stakeholders and Onyx leadership to develop a strategic roadmap for all customer-facing aspects of Onyx, including data assets, ontology, Knowledge Graph / semantic search, data / computing / analysis platforms, and data-powered applications. We are seeking a highly skilled and experienced Manager for our Computing Platforms Products. In this role, you will be responsible for developing the product strategy of our Computing Platform to meet customer needs. You will partner closely with Onyx's organizations, including AI/ML, a diversity of R&D teams utilizing data to accelerate drug discovery (genomics sciences, computational biology, imaging, computational chemistry, to name a few), along with the Onyx portfolio management and engineering function heads to deliver industry-leading solutions that power R&D workloads. You will drive the product roadmap, guide product development initiatives, and ensure the successful launch and adoption of our Compute platform including the migration of existing GSK applications to the platform. Together, you will facilitate joint planning and execution of the product roadmap, ensuring a balance between strategic development and customer-facing deliverables. You will also play a key role in devising, tracking, and publicizing metrics that measure the impact and performance of Onyx Compute Platform Products. You will be responsible for understanding the business areas using Onyx, Platform capabilities, translating customer needs into requirements aligned with standard frameworks such as ontologies and engineering pipelines, and ensure our R&D teams receive the solutions they need to succeed. In this role you will Product Strategy: Develop and execute a comprehensive product strategy for our AI/ML compute platform, aligning with the Onyx's overall goals and objectives. Roadmap Development: Define and prioritize features, enhancements, and functionalities for the platform based on user analysis, customer feedback, and business requirements. Cross-functional Collaboration: Collaborate closely with engineering, AI/ML, and portfolio/program teams to ensure successful product development and deployment. Stakeholder Engagement: Collaborate with customers, partners, and internal stakeholders to understand their needs, gather feedback, and incorporate it into product planning and development processes. Product Launch: Plan and oversee product launches, ensuring effective communication, documentation, and training to drive product adoption and success. Performance Measurement: Define key product metrics, establish monitoring systems, and regularly evaluate and report on the performance and success of the compute platform. Product Ambassador: Serve as an ambassador of the compute platform, effectively communicating its value and benefits to GSK Research and Development leadership and identifying potential customers. Industry Expertise: Stay up to date with the latest advancements and trends in AI, machine learning, and compute platforms, applying industry knowledge to drive innovation and competitive advantage. Why you? Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: Experience of cloud computing management for scientific computing, data science and/or artificial intelligence model training with a major cloud provider (AWS, Google Cloud, Azure etc) Strong relevant experience in Data Science, Scientific Computing, Machine Learning/AI, Computer Science, Platform Engineering, or related discipline. Excellent communication, collaboration, and stakeholder management skills. Strong leadership abilities and a self-driven, proactive approach. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Preferred Qualifications & Skills: If you have the following characteristics, it would be a plus: Technical Knowledge: Experience with and strong understanding of on-prem and cloud computing, and software development practices; familiarity with MLOps and distributed computing is highly desirable. Experience with containers and virtual machines including Kubernetes, Slurm or other orchestration tools. Knowledge of modern infrastructure including Infrastructure-as-code tools (e.g. Terraform, Ansible ) Familiar with software engineering ways of working and engagement model Strong proficiency in utilizing various product management tools, including Jira and Confluence. Proven track record of managing developer platforms, tools, and services. Strong proficiency in utilizing various product management tools, including Jira and Confluence. Prior product management experience of enterprise AI/ML platform is strongly preferred. Experience with bioinformatics/genomics database, biological datasets, Pharma R&D is a plus, but not required. Strategic Thinker: Proven track record in developing and executing product strategies that drive business growth and customer satisfaction. Stakeholder Skills: Demonstrated ability to keep cross-functional teams, set clear objectives, and foster a collaborative and innovative work environment. Can lead without authority. Customer Focus: A customer-centric mindset with a deep understanding of customer needs and the ability to translate them into effective product solutions. Analytical and Data-Driven: Strong analytical skills with the ability to gather and interpret data, perform market research, and make data-driven decisions. Excellent Communication: Exceptional written and verbal communication skills, with the ability to effectively present complex ideas and concepts to both technical and non-technical audiences. Adaptability: Thrives in a fast-paced, dynamic environment and can adapt quickly to changing priorities and business needs. Closing Date for Applications: Monday 6th May 2024 (COB) Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. During the course of your application, you will be requested to complete voluntary information which will be used in monitoring the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process. If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact . This will help us to understand any modifications we may need to make to support you throughout our selection process. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition . click apply for full job details
Apr 25, 2024
Full time
Job description Site Name: London The Stanley Building Posted Date: Apr At GSK, we want to supercharge our data capability to better understand our patients and accelerate our ability to discover vaccines and medicines. The Onyx Research Data Platform organization represents a major investment by GSK R&D and Digital & Tech, designed to deliver a step-change in our ability to leverage data, knowledge, and prediction to find new medicines. We are a full-stack shop consisting of product and portfolio leadership, data engineering, infrastructure and DevOps, data / metadata / knowledge platforms, and AI/ML and analysis platforms, all geared toward: Building a next-generation, metadata- and automation-driven data experience for GSK's scientists, engineers, and decision-makers, increasing productivity and reducing time spent on "data mechanics" Providing best-in-class AI/ML and data analysis environments to accelerate our predictive capabilities and attract top-tier talent Aggressively engineering our data at scale, as one unified asset, to unlock the value of our unique collection of data and predictions in real-time Onyx Product Management is at the heart of our mission, ensuring that everything from our infrastructure, to platforms, to end-user facing data assets and environments is designed to maximize our impact on R&D. The Product Management team partners with R&D stakeholders and Onyx leadership to develop a strategic roadmap for all customer-facing aspects of Onyx, including data assets, ontology, Knowledge Graph / semantic search, data / computing / analysis platforms, and data-powered applications. We are seeking a highly skilled and experienced Manager for our Computing Platforms Products. In this role, you will be responsible for developing the product strategy of our Computing Platform to meet customer needs. You will partner closely with Onyx's organizations, including AI/ML, a diversity of R&D teams utilizing data to accelerate drug discovery (genomics sciences, computational biology, imaging, computational chemistry, to name a few), along with the Onyx portfolio management and engineering function heads to deliver industry-leading solutions that power R&D workloads. You will drive the product roadmap, guide product development initiatives, and ensure the successful launch and adoption of our Compute platform including the migration of existing GSK applications to the platform. Together, you will facilitate joint planning and execution of the product roadmap, ensuring a balance between strategic development and customer-facing deliverables. You will also play a key role in devising, tracking, and publicizing metrics that measure the impact and performance of Onyx Compute Platform Products. You will be responsible for understanding the business areas using Onyx, Platform capabilities, translating customer needs into requirements aligned with standard frameworks such as ontologies and engineering pipelines, and ensure our R&D teams receive the solutions they need to succeed. In this role you will Product Strategy: Develop and execute a comprehensive product strategy for our AI/ML compute platform, aligning with the Onyx's overall goals and objectives. Roadmap Development: Define and prioritize features, enhancements, and functionalities for the platform based on user analysis, customer feedback, and business requirements. Cross-functional Collaboration: Collaborate closely with engineering, AI/ML, and portfolio/program teams to ensure successful product development and deployment. Stakeholder Engagement: Collaborate with customers, partners, and internal stakeholders to understand their needs, gather feedback, and incorporate it into product planning and development processes. Product Launch: Plan and oversee product launches, ensuring effective communication, documentation, and training to drive product adoption and success. Performance Measurement: Define key product metrics, establish monitoring systems, and regularly evaluate and report on the performance and success of the compute platform. Product Ambassador: Serve as an ambassador of the compute platform, effectively communicating its value and benefits to GSK Research and Development leadership and identifying potential customers. Industry Expertise: Stay up to date with the latest advancements and trends in AI, machine learning, and compute platforms, applying industry knowledge to drive innovation and competitive advantage. Why you? Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: Experience of cloud computing management for scientific computing, data science and/or artificial intelligence model training with a major cloud provider (AWS, Google Cloud, Azure etc) Strong relevant experience in Data Science, Scientific Computing, Machine Learning/AI, Computer Science, Platform Engineering, or related discipline. Excellent communication, collaboration, and stakeholder management skills. Strong leadership abilities and a self-driven, proactive approach. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Preferred Qualifications & Skills: If you have the following characteristics, it would be a plus: Technical Knowledge: Experience with and strong understanding of on-prem and cloud computing, and software development practices; familiarity with MLOps and distributed computing is highly desirable. Experience with containers and virtual machines including Kubernetes, Slurm or other orchestration tools. Knowledge of modern infrastructure including Infrastructure-as-code tools (e.g. Terraform, Ansible ) Familiar with software engineering ways of working and engagement model Strong proficiency in utilizing various product management tools, including Jira and Confluence. Proven track record of managing developer platforms, tools, and services. Strong proficiency in utilizing various product management tools, including Jira and Confluence. Prior product management experience of enterprise AI/ML platform is strongly preferred. Experience with bioinformatics/genomics database, biological datasets, Pharma R&D is a plus, but not required. Strategic Thinker: Proven track record in developing and executing product strategies that drive business growth and customer satisfaction. Stakeholder Skills: Demonstrated ability to keep cross-functional teams, set clear objectives, and foster a collaborative and innovative work environment. Can lead without authority. Customer Focus: A customer-centric mindset with a deep understanding of customer needs and the ability to translate them into effective product solutions. Analytical and Data-Driven: Strong analytical skills with the ability to gather and interpret data, perform market research, and make data-driven decisions. Excellent Communication: Exceptional written and verbal communication skills, with the ability to effectively present complex ideas and concepts to both technical and non-technical audiences. Adaptability: Thrives in a fast-paced, dynamic environment and can adapt quickly to changing priorities and business needs. Closing Date for Applications: Monday 6th May 2024 (COB) Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. During the course of your application, you will be requested to complete voluntary information which will be used in monitoring the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process. If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact . This will help us to understand any modifications we may need to make to support you throughout our selection process. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition . click apply for full job details
Site Name: London The Stanley Building Posted Date: Apr 8 2024 At GSK, we want to supercharge our data capability to better understand our patients and accelerate our ability to discover vaccines and medicines. The Onyx Research Data Platform organization represents a major investment by GSK R&D and Digital & Tech, designed to deliver a step-change in our ability to leverage data, knowledge, and prediction to find new medicines. We are a full-stack shop consisting of product and portfolio leadership, data engineering, infrastructure and DevOps, data / metadata / knowledge platforms, and AI/ML and analysis platforms, all geared toward: Building a next-generation, metadata- and automation-driven data experience for GSK's scientists, engineers, and decision-makers, increasing productivity and reducing time spent on "data mechanics" Providing best-in-class AI/ML and data analysis environments to accelerate our predictive capabilities and attract top-tier talents Aggressively engineering our data at scale, as one unified asset, to unlock the value of our unique collection of data and predictions in real-time Onyx Product Management is at the heart of our mission, ensuring that everything from our infrastructure, to platforms, to end-user-facing data assets and environments is designed to maximize our impact on R&D. The Product Management team partners with R&D stakeholders and Onyx leadership to develop a strategic roadmap for all customer-facing aspects of Onyx, including data assets, ontology, Knowledge Graph / semantic search, data/computing/analysis platforms, and multi-omics applications. We are seeking a highly skilled and experienced Senior Product Manager for our multi-omics products. In this role, you will be responsible for developing and executing the product strategy of our Omics Workbench to meet internal GSK customers' needs. You will partner closely with the leaders of Onyx's teams along with the verticals under Research Technology, to deliver industry-leading multi-omics products that power downstream consumption of petabytes of business-critical data. You will drive the product roadmap, guide product development initiatives, and ensure the successful launch and adoption of the Omics Workbench. Together, you will facilitate joint planning and execution of the product roadmap, ensuring a balance between strategic development and customer-facing deliverables. You will also play a key role in devising, tracking, and publicizing metrics that measure the impact and performance of Onyx platform products. In this role you will Product Strategy and Roadmap: Develop and execute a comprehensive product strategy and roadmap for our multi-omics product portfolio, aligned with Onyx's overall product vision and objectives. Customer Understanding: Conduct in-depth customer research, gather customer insights, and engage with customers regularly to understand emerging requirements. Product Planning and Definition: Collaborate with stakeholders to define product requirements, features, and specifications based on customer feedback, product vision, and business goals. Agile Product Development: Work closely with portfolio and engineering teams in an agile environment to ensure successful and timely delivery of product releases, including prioritization, sprint planning, and backlog management. Cross-Functional Collaboration: Collaborate with R&D customers, R&D Digital & Tech organization, and Onyx engineering teams to align product strategies, gather input, and drive successful implementation plans. Product Launch and Adoption: Lead product launches, ensuring effective communication, training, and support materials to drive successful product adoption and customer satisfaction. Product Performance and Optimization: Continuously monitor product performance, collect and analyze data, and drive iterative improvements to enhance product usability, performance, and customer experience. Stakeholder Management: Engage with key stakeholders, including senior Technology leadership and customer organizations to provide updates on product performance, roadmap, and future plans. Industry Thought Leadership: Stay abreast of industry trends, best practices, and emerging technologies in the omics technology space. Share insights and act as a thought leader within the organization and industry events. Why you? Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: Bachelor's degree in bioinformatics, Computational Biology, Software Engineering, or related discipline Experience working in software engineering, software development, bioinformatics, or product management in the genomics tools space Preferred Qualifications & Skills: If you have the following characteristics, it would be a plus: Technical Knowledge: Proficiency with modern bioinformatic pipeline development tools such as Nextflow/Nextflow Tower, Snakemake, Git/GitHub, Docker, and CI/CD methodologies. Experience in handling raw omics data and its derivatives, including but not limited to fastq files, pipeline outputs, and transforming them into analytical or application-ready formats. Familiarity with a range of data engineering tools including CloudRun, Spark, and both SQL and NoSQL databases. Working knowledge of at least one programming language, such as Python, Java, or Scala. Familiarity with cloud computing environments, including but not limited to GCP (Preferred), Azure, and AWS Experience working in agile software development environments, utilizing tools like Jira and Confluence. Experience with one or more omics pipelines (e.g., RNAseq, GWAS, WGS, etc.). Understanding of metadata management and data governance concepts. Experience: Extensive experience in product development and management, focusing on bioinformatics platform/tool products. Demonstrated success in launching and managing high-stakes enterprise engineering products for bioinformatics, data science, AI/ML, and analytics data consumption. Strong analytical and problem-solving skills, with the ability to make data-driven decisions. Skills: Strong analytical and problem-solving skills, with a propensity for making data-driven decisions. Exceptional leadership abilities and a proactive, self-driven approach. Ability to thrive in a fast-paced, dynamic environment and effectively manage multiple priorities. Proficiency in distilling complex user requirements and translating them into product releases. Excellent communication, collaboration, and stakeholder management skills. Closing Date for Applications: Monday 29th April 2024 (COB) Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. During the course of your application, you will be requested to complete voluntary information which will be used in monitoring the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process. If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact . This will help us to understand any modifications we may need to make to support you throughout our selection process. Why Us? GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organization where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to positively impact the health of 2.5 billion people by the end of 2030. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We're committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce. As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class ( US only). We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. . click apply for full job details
Apr 25, 2024
Full time
Site Name: London The Stanley Building Posted Date: Apr 8 2024 At GSK, we want to supercharge our data capability to better understand our patients and accelerate our ability to discover vaccines and medicines. The Onyx Research Data Platform organization represents a major investment by GSK R&D and Digital & Tech, designed to deliver a step-change in our ability to leverage data, knowledge, and prediction to find new medicines. We are a full-stack shop consisting of product and portfolio leadership, data engineering, infrastructure and DevOps, data / metadata / knowledge platforms, and AI/ML and analysis platforms, all geared toward: Building a next-generation, metadata- and automation-driven data experience for GSK's scientists, engineers, and decision-makers, increasing productivity and reducing time spent on "data mechanics" Providing best-in-class AI/ML and data analysis environments to accelerate our predictive capabilities and attract top-tier talents Aggressively engineering our data at scale, as one unified asset, to unlock the value of our unique collection of data and predictions in real-time Onyx Product Management is at the heart of our mission, ensuring that everything from our infrastructure, to platforms, to end-user-facing data assets and environments is designed to maximize our impact on R&D. The Product Management team partners with R&D stakeholders and Onyx leadership to develop a strategic roadmap for all customer-facing aspects of Onyx, including data assets, ontology, Knowledge Graph / semantic search, data/computing/analysis platforms, and multi-omics applications. We are seeking a highly skilled and experienced Senior Product Manager for our multi-omics products. In this role, you will be responsible for developing and executing the product strategy of our Omics Workbench to meet internal GSK customers' needs. You will partner closely with the leaders of Onyx's teams along with the verticals under Research Technology, to deliver industry-leading multi-omics products that power downstream consumption of petabytes of business-critical data. You will drive the product roadmap, guide product development initiatives, and ensure the successful launch and adoption of the Omics Workbench. Together, you will facilitate joint planning and execution of the product roadmap, ensuring a balance between strategic development and customer-facing deliverables. You will also play a key role in devising, tracking, and publicizing metrics that measure the impact and performance of Onyx platform products. In this role you will Product Strategy and Roadmap: Develop and execute a comprehensive product strategy and roadmap for our multi-omics product portfolio, aligned with Onyx's overall product vision and objectives. Customer Understanding: Conduct in-depth customer research, gather customer insights, and engage with customers regularly to understand emerging requirements. Product Planning and Definition: Collaborate with stakeholders to define product requirements, features, and specifications based on customer feedback, product vision, and business goals. Agile Product Development: Work closely with portfolio and engineering teams in an agile environment to ensure successful and timely delivery of product releases, including prioritization, sprint planning, and backlog management. Cross-Functional Collaboration: Collaborate with R&D customers, R&D Digital & Tech organization, and Onyx engineering teams to align product strategies, gather input, and drive successful implementation plans. Product Launch and Adoption: Lead product launches, ensuring effective communication, training, and support materials to drive successful product adoption and customer satisfaction. Product Performance and Optimization: Continuously monitor product performance, collect and analyze data, and drive iterative improvements to enhance product usability, performance, and customer experience. Stakeholder Management: Engage with key stakeholders, including senior Technology leadership and customer organizations to provide updates on product performance, roadmap, and future plans. Industry Thought Leadership: Stay abreast of industry trends, best practices, and emerging technologies in the omics technology space. Share insights and act as a thought leader within the organization and industry events. Why you? Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: Bachelor's degree in bioinformatics, Computational Biology, Software Engineering, or related discipline Experience working in software engineering, software development, bioinformatics, or product management in the genomics tools space Preferred Qualifications & Skills: If you have the following characteristics, it would be a plus: Technical Knowledge: Proficiency with modern bioinformatic pipeline development tools such as Nextflow/Nextflow Tower, Snakemake, Git/GitHub, Docker, and CI/CD methodologies. Experience in handling raw omics data and its derivatives, including but not limited to fastq files, pipeline outputs, and transforming them into analytical or application-ready formats. Familiarity with a range of data engineering tools including CloudRun, Spark, and both SQL and NoSQL databases. Working knowledge of at least one programming language, such as Python, Java, or Scala. Familiarity with cloud computing environments, including but not limited to GCP (Preferred), Azure, and AWS Experience working in agile software development environments, utilizing tools like Jira and Confluence. Experience with one or more omics pipelines (e.g., RNAseq, GWAS, WGS, etc.). Understanding of metadata management and data governance concepts. Experience: Extensive experience in product development and management, focusing on bioinformatics platform/tool products. Demonstrated success in launching and managing high-stakes enterprise engineering products for bioinformatics, data science, AI/ML, and analytics data consumption. Strong analytical and problem-solving skills, with the ability to make data-driven decisions. Skills: Strong analytical and problem-solving skills, with a propensity for making data-driven decisions. Exceptional leadership abilities and a proactive, self-driven approach. Ability to thrive in a fast-paced, dynamic environment and effectively manage multiple priorities. Proficiency in distilling complex user requirements and translating them into product releases. Excellent communication, collaboration, and stakeholder management skills. Closing Date for Applications: Monday 29th April 2024 (COB) Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. During the course of your application, you will be requested to complete voluntary information which will be used in monitoring the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process. If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact . This will help us to understand any modifications we may need to make to support you throughout our selection process. Why Us? GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organization where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to positively impact the health of 2.5 billion people by the end of 2030. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We're committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce. As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class ( US only). We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. . click apply for full job details
We are seeking a number of experienced Senior Engineers with specialised expertise in VMware Horizon, Dynamic Environment Manager (DEM), App Volumes, Windows 11, Unified Access Gateway (UAG), Active Directory Federation Services (ADFS), and NetIQ. The ideal candidate will possess strong technical skills in VDI management within a scalable environment and demonstrate the ability to design, implement, and maintain end-user computing solutions. Sopra Steria is developing a new Managed Service to replace a complex legacy Enterprise infrastructure. This will require a high level of automation and repeatable component design patterns to allow the deployment of customer business solutions within short time frames. The project will make heavy use of Windows and VMware technologies, along with Ansible, Terraform and Scripting supported by niche infrastructure and applications. What you'll bring: VMware Horizon & UAG VMware Dynamic Environment Manager (DEM) App Volumes Windows 11 (including CIS L2 policies, base/gold image deployments) It would be great if you had: NetIQ Identity Access Management PowerShell, scripting, and automation Security Best Practices / Secure by Design VMware related qualifications If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: PermanentLocation: Farnborough - 5 days per weekSecurity Clearance Level: SC cleared minimum, must be eligible for DVInternal Recruiter: RebeccaSalary: £70,000-80,000 per annumBenefits: £5,400 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? Our Aerospace, Defence and Security business designs, develops and deploys digital solutions that bring clients enduring business value across the UK's Public and Private sectors. We foster a culture in which employees feel valued and supported, delivering exceptional rates of customer satisfaction in the UK's most complex safety- and security-critical markets.
Apr 24, 2024
Full time
We are seeking a number of experienced Senior Engineers with specialised expertise in VMware Horizon, Dynamic Environment Manager (DEM), App Volumes, Windows 11, Unified Access Gateway (UAG), Active Directory Federation Services (ADFS), and NetIQ. The ideal candidate will possess strong technical skills in VDI management within a scalable environment and demonstrate the ability to design, implement, and maintain end-user computing solutions. Sopra Steria is developing a new Managed Service to replace a complex legacy Enterprise infrastructure. This will require a high level of automation and repeatable component design patterns to allow the deployment of customer business solutions within short time frames. The project will make heavy use of Windows and VMware technologies, along with Ansible, Terraform and Scripting supported by niche infrastructure and applications. What you'll bring: VMware Horizon & UAG VMware Dynamic Environment Manager (DEM) App Volumes Windows 11 (including CIS L2 policies, base/gold image deployments) It would be great if you had: NetIQ Identity Access Management PowerShell, scripting, and automation Security Best Practices / Secure by Design VMware related qualifications If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: PermanentLocation: Farnborough - 5 days per weekSecurity Clearance Level: SC cleared minimum, must be eligible for DVInternal Recruiter: RebeccaSalary: £70,000-80,000 per annumBenefits: £5,400 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? Our Aerospace, Defence and Security business designs, develops and deploys digital solutions that bring clients enduring business value across the UK's Public and Private sectors. We foster a culture in which employees feel valued and supported, delivering exceptional rates of customer satisfaction in the UK's most complex safety- and security-critical markets.
Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery the stuff dreams are made of. Who We Are When we say, the stuff dreams are made of, we re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what s next From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. The Global Technology Operations Center (GTOC) department consists of several teams that work together with a one-team approach, across the USA, UK and Poland. We are the first point of contact for technical and operational issues within Warner Bros. Discovery. The GTOC teams are responsible for initiating the major incident process, triaging technical problems and escalation to support our broadcast/streaming infrastructure. Junior Digital Analyst - Live Events, supports an extensive suite of Live, VOD, OTT/Digital Playout via client applications. You will report to the Duty Operations Manager and be part of a team made up of Juniors, Analysts and Senior Analysts. You will primarily focus on live Sports through our TNT, Eurosports, Discovery Plus and GCN brands. Think Olympics, Premier League, Champions League, ATP Tennis and Tour de France as a start. The position is a shift-based role, requiring some flexibility with working hours. You will be working as part of a unified team, which consists of members from multiple disciplines (Platforms, Networks & Digital), to form a dynamic technology-focused team, capable of monitoring all linear and non-linear output, as well as supporting IT infrastructure. You will be expected to use your operational analytics and incident management skills to provide support for all issue areas, working with support teams/engineers for a swift resolution to any technical issues. You will also be expected to support and educate your team members about new processes, while independently keeping your technical know-how up to date. Key Responsibilities Provide eyes on glass monitoring support during live events, aired on WBD s Direct to Consumer (DTC) propositions. Conduct Pre/During/Post Live checks on assets. Provide triage support by interrogating systems. Escalate incidents internally within the team for further support. Issue communications to business users in the event of an incident. Provide daily incident status reporting to business users. Update department support documentation promptly to reflect all changes (Knowledgebase, run books, etc ). Qualifications Previous experience in digital media. Working knowledge of MS Word, Excel or similar computer software systems. Education - Preferred Bachelor's degree in Digital Media, Information Systems, Computer Science, Business Administration, or related field or equivalent experience. Excellent interpersonal skills Preferred - Multilingual, ideally some understanding of European languages. How We Get Things Done This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you re a qualified candidate with a disability and you need a reasonable accommodation in order to apply for this position, please contact us at .
Aug 18, 2023
Full time
Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery the stuff dreams are made of. Who We Are When we say, the stuff dreams are made of, we re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what s next From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. The Global Technology Operations Center (GTOC) department consists of several teams that work together with a one-team approach, across the USA, UK and Poland. We are the first point of contact for technical and operational issues within Warner Bros. Discovery. The GTOC teams are responsible for initiating the major incident process, triaging technical problems and escalation to support our broadcast/streaming infrastructure. Junior Digital Analyst - Live Events, supports an extensive suite of Live, VOD, OTT/Digital Playout via client applications. You will report to the Duty Operations Manager and be part of a team made up of Juniors, Analysts and Senior Analysts. You will primarily focus on live Sports through our TNT, Eurosports, Discovery Plus and GCN brands. Think Olympics, Premier League, Champions League, ATP Tennis and Tour de France as a start. The position is a shift-based role, requiring some flexibility with working hours. You will be working as part of a unified team, which consists of members from multiple disciplines (Platforms, Networks & Digital), to form a dynamic technology-focused team, capable of monitoring all linear and non-linear output, as well as supporting IT infrastructure. You will be expected to use your operational analytics and incident management skills to provide support for all issue areas, working with support teams/engineers for a swift resolution to any technical issues. You will also be expected to support and educate your team members about new processes, while independently keeping your technical know-how up to date. Key Responsibilities Provide eyes on glass monitoring support during live events, aired on WBD s Direct to Consumer (DTC) propositions. Conduct Pre/During/Post Live checks on assets. Provide triage support by interrogating systems. Escalate incidents internally within the team for further support. Issue communications to business users in the event of an incident. Provide daily incident status reporting to business users. Update department support documentation promptly to reflect all changes (Knowledgebase, run books, etc ). Qualifications Previous experience in digital media. Working knowledge of MS Word, Excel or similar computer software systems. Education - Preferred Bachelor's degree in Digital Media, Information Systems, Computer Science, Business Administration, or related field or equivalent experience. Excellent interpersonal skills Preferred - Multilingual, ideally some understanding of European languages. How We Get Things Done This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you re a qualified candidate with a disability and you need a reasonable accommodation in order to apply for this position, please contact us at .
Job Introduction Do you want to be part of the team that enables some of the BBC's most popular digital products? Are you looking for an opportunity to use your skills to help our engineers own and operate the platform services needed to meet the demands of scale and performance? If so, then we might have just the opportunity you're looking for. In the Digital Products Group we're building a unified platform for delivering the BBC's digital content. WebCore serves over 2 billion requests a month for sites including BBC Home, News and Sport. With more BBC products coming on board every quarter , our challenge is to provide a robust and secure platform that can operate at this increasing scale while also providing the features that enable our full-stack, audience experience teams to deliver innovative and personalised experiences to BBC users. Learn more about the Web Core mission from our Head of Architecture, Matthew Clark . You can also read about how we are stretching AWS Lambda in a two-part blog post from our Technical Architect, Johnathan Ishmael (also see part 2 ). Our Teams Core Services supports every part of the developer lifecycle - creating, building, deploying, and owning. This gives us a diverse set of problem domains to tackle while also operating the systems that serve millions of requests each week. Our Platform engineers build and operate the underlying platform and infrastructure. They typically specialise in one or more systems and components, while working across the stack to build domain solutions. Within our platform area, this can mean specialising in our traffic management layers (Belfrage & Mozart), and our data aggregation and Lamdba execution layers (Fabl & Morph). You will be working with some fantastic engineers across these systems to solve fascinating problems of scale, observability, performance, high-availability and security. Languages and technologies we use We use a range of AWS technologies including Lambda, Elasticache (Redis), S3, Aurora, EC2s and more. We own systems written in Node, Ruby, Elixir, and many more. What will you work on? As a member of one of our Platform teams, you'll be working on some of the toughest backend problems you'll encounter at the BBC with the support of colleagues with a wide range of skill sets. You'll gain insight into the challenges of running a mission-critical platform at scale and get the chance to expand your skills with training and mentoring opportunities. We want to give you the opportunity to work with fascinating tech and get your hands dirty with interesting systems. We want to support you and grow your skills as an engineer - and this Role Responsibility Main responsibilities Technical: Building well engineered, highly-available solutions to handle huge volumes of traffic. Building software that meets the requirements for a fast, reliable & always-on service. Seeking to always learn about new technologies or approaches, and championing them to ensure our products and processes are world class. People : Working with others to get things done in a pro-active and positive way. Working closely with and understanding needs of the teams building on the WebCore platform, enabling them to deliver high value to the audience. Working closely with our operations team to ensure the WebCore platform is well-supported, scalable and reliable. Contributing to an environment of engineering excellence and continuous improvement. Delivery: Delivering features using agile development practices. Seeking out new tools and methodologies to evolve our development processes. Solving operational issues, including working under a DevOps model. Assisting with recruiting, mentoring and training new team members. Inclusion & Diversity Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. To find out more about Diversity and Inclusion at the BBC, please visit our dedicated site here where you can discover the variety of staff networks we have, read our D&I strategy and reports, and learn about our ambitious Creative Diversity initiative which aims to transform the content the BBC creates. Are you the right candidate? Essential Demonstrable experience writing and maintaining robust production software Demonstrable experience with Elixir or a functional programming language Experience in Agile practices Experience in Cloud architecture Experience in DevOps Experience in testing and design patterns Competence in developing for operational concerns (monitoring integration, performance testing, security considerations) Desirable Takes responsibility for driving tasks to completion Understanding of designing & implementing for non-functional concerns Experience of database design and use in software applications Software Engineering or Computer Science Degree or equivalent Package Description Band: C and D Contract type: Permanent Location: Glasgow, Scotland, Cardiff,Salford or Flexible We're happy to discuss flexible working. Please indicate your choice under the flexible working question in the application . There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage. Excellent career progression - the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Unrivalled training and development opportunities - our in-house Academy hosts a wide range of internal and external courses and certification. Benefits - We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more. Mae'r sefyllfa gyda'r coronafeirws yn datblygu'n gyflym, ac mae'r BBC yn awyddus i barhau i sicrhau diogelwch a lles pobl ar draws y BBC, gan barhau i warchod ein gwasanaethau hefyd. I leihau'r risg, dim ond y bobl sy'n hanfodol i'n hallbwn darlledu fydd yn cael mynediad i adeiladau'r BBC. O ddydd Mercher 18 fed Mawrth ymlaen, bydd pob asesiad a chyfweliad yn cael ei gynnal o bell, nes rhoddir gwybod yn wahanol. I gael mwy o wybodaeth, ewch i About the BBC We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviors in the document attached below. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexuality, social background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.
Sep 23, 2022
Full time
Job Introduction Do you want to be part of the team that enables some of the BBC's most popular digital products? Are you looking for an opportunity to use your skills to help our engineers own and operate the platform services needed to meet the demands of scale and performance? If so, then we might have just the opportunity you're looking for. In the Digital Products Group we're building a unified platform for delivering the BBC's digital content. WebCore serves over 2 billion requests a month for sites including BBC Home, News and Sport. With more BBC products coming on board every quarter , our challenge is to provide a robust and secure platform that can operate at this increasing scale while also providing the features that enable our full-stack, audience experience teams to deliver innovative and personalised experiences to BBC users. Learn more about the Web Core mission from our Head of Architecture, Matthew Clark . You can also read about how we are stretching AWS Lambda in a two-part blog post from our Technical Architect, Johnathan Ishmael (also see part 2 ). Our Teams Core Services supports every part of the developer lifecycle - creating, building, deploying, and owning. This gives us a diverse set of problem domains to tackle while also operating the systems that serve millions of requests each week. Our Platform engineers build and operate the underlying platform and infrastructure. They typically specialise in one or more systems and components, while working across the stack to build domain solutions. Within our platform area, this can mean specialising in our traffic management layers (Belfrage & Mozart), and our data aggregation and Lamdba execution layers (Fabl & Morph). You will be working with some fantastic engineers across these systems to solve fascinating problems of scale, observability, performance, high-availability and security. Languages and technologies we use We use a range of AWS technologies including Lambda, Elasticache (Redis), S3, Aurora, EC2s and more. We own systems written in Node, Ruby, Elixir, and many more. What will you work on? As a member of one of our Platform teams, you'll be working on some of the toughest backend problems you'll encounter at the BBC with the support of colleagues with a wide range of skill sets. You'll gain insight into the challenges of running a mission-critical platform at scale and get the chance to expand your skills with training and mentoring opportunities. We want to give you the opportunity to work with fascinating tech and get your hands dirty with interesting systems. We want to support you and grow your skills as an engineer - and this Role Responsibility Main responsibilities Technical: Building well engineered, highly-available solutions to handle huge volumes of traffic. Building software that meets the requirements for a fast, reliable & always-on service. Seeking to always learn about new technologies or approaches, and championing them to ensure our products and processes are world class. People : Working with others to get things done in a pro-active and positive way. Working closely with and understanding needs of the teams building on the WebCore platform, enabling them to deliver high value to the audience. Working closely with our operations team to ensure the WebCore platform is well-supported, scalable and reliable. Contributing to an environment of engineering excellence and continuous improvement. Delivery: Delivering features using agile development practices. Seeking out new tools and methodologies to evolve our development processes. Solving operational issues, including working under a DevOps model. Assisting with recruiting, mentoring and training new team members. Inclusion & Diversity Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. To find out more about Diversity and Inclusion at the BBC, please visit our dedicated site here where you can discover the variety of staff networks we have, read our D&I strategy and reports, and learn about our ambitious Creative Diversity initiative which aims to transform the content the BBC creates. Are you the right candidate? Essential Demonstrable experience writing and maintaining robust production software Demonstrable experience with Elixir or a functional programming language Experience in Agile practices Experience in Cloud architecture Experience in DevOps Experience in testing and design patterns Competence in developing for operational concerns (monitoring integration, performance testing, security considerations) Desirable Takes responsibility for driving tasks to completion Understanding of designing & implementing for non-functional concerns Experience of database design and use in software applications Software Engineering or Computer Science Degree or equivalent Package Description Band: C and D Contract type: Permanent Location: Glasgow, Scotland, Cardiff,Salford or Flexible We're happy to discuss flexible working. Please indicate your choice under the flexible working question in the application . There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage. Excellent career progression - the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Unrivalled training and development opportunities - our in-house Academy hosts a wide range of internal and external courses and certification. Benefits - We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more. Mae'r sefyllfa gyda'r coronafeirws yn datblygu'n gyflym, ac mae'r BBC yn awyddus i barhau i sicrhau diogelwch a lles pobl ar draws y BBC, gan barhau i warchod ein gwasanaethau hefyd. I leihau'r risg, dim ond y bobl sy'n hanfodol i'n hallbwn darlledu fydd yn cael mynediad i adeiladau'r BBC. O ddydd Mercher 18 fed Mawrth ymlaen, bydd pob asesiad a chyfweliad yn cael ei gynnal o bell, nes rhoddir gwybod yn wahanol. I gael mwy o wybodaeth, ewch i About the BBC We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviors in the document attached below. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexuality, social background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.
Location UK Wide The Job on Offer: Capgemini Cloud Infrastructure Services (CIS) UK has the largest Projects & Consulting (P&C) practice in CIS globally - covering all the CIS portfolio. We work on a range of exciting projects for many different clients across all sectors. The roles of EUC Enterprise Architect operates within the Edge capability, focusing on consulting, architecting, designing, building, migrating and testing workplace services and solutions. Your Role: As an Edge Enterprise Architect you will get exposure to the following types of projects and roles: Projects contribution and technical leadership: Participate in design and supervise build and move to run activities Service Design: High-level architecture design Plan and prepare design review presentation with Architects and Service Managers to validate or decide on major architecture evolutions Service Transition: Supervise strategic partners and subcontractors to produce design, build and deploy new IT services (or service changes) Service Catalogue: Maintain service catalogue up-to-date for EUC services Develop road map for the organization - Short term and long term Plan Design and plan roll out of major upgrades Manage hardware roadmap with vendors to ensure smooth transitions: continuous supply chain globally, support of new models by standard OS images and application support for major business applications. Application store: Define and maintain application management process within the store (entrance, suppression, change, approval path) Experience and evidence of working on workplace projects is core to this role. Your Profile: End User Enterprise Architect should have a minimum experience level of 4 years, with evidence of exposure to complex Workplace projects during this time. SKILLS and EXPERIENCE: Significant experience of traditional on-premise, Native Cloud & Hybrid topologies for these services Experience or knowledge with On-Premise & Cloud based MS O365 services including: Exchange, Skype for Business, SharePoint, OneDrive, Teams, Intune Knowledge of Identity management services: Federation & IAM solutions - Azure IAM, Federation Services Service / Data - compliance, management & security (antivirus, encryption, data leakage protection, governance, policies, RBAC, archiving, backups, journalling etc.) End user applications and desktop clients - Microsoft Office (Outlook, Teams, Skype for Business, Lync, browsers etc.) Reporting, monitoring and governance - tools, processes, applications and controls Exposure to various versions of applications & services often found in enterprises - for example: Exchange & O365 Exchange Online, Lync Server ó SfB O365 Knowledge of service & account provisioning - services, processes & methods Licensing management - understanding of Microsoft licensing, management & types Knowledge of or experience with other non-Microsoft messaging, collaboration & unified communications technologies is desirable - SaaS based & on-premise products Be able to lead a technical presentations or proposal and collaborate with SMEs & stakeholders effectively in projects or related deliverable activities Why Capgemini is Unique? • At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. • We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. • Capgemini offers the opportunity to shape your career path, based on your interests and ambitions. For example, if you want to become a 'People Manager' Connected Manager learning journey is there for you. If you want to become an 'Architect' our Global Architect Community offerings can help you get there. Get the Future You Want: Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. About Capgemini: Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion.
Sep 21, 2022
Full time
Location UK Wide The Job on Offer: Capgemini Cloud Infrastructure Services (CIS) UK has the largest Projects & Consulting (P&C) practice in CIS globally - covering all the CIS portfolio. We work on a range of exciting projects for many different clients across all sectors. The roles of EUC Enterprise Architect operates within the Edge capability, focusing on consulting, architecting, designing, building, migrating and testing workplace services and solutions. Your Role: As an Edge Enterprise Architect you will get exposure to the following types of projects and roles: Projects contribution and technical leadership: Participate in design and supervise build and move to run activities Service Design: High-level architecture design Plan and prepare design review presentation with Architects and Service Managers to validate or decide on major architecture evolutions Service Transition: Supervise strategic partners and subcontractors to produce design, build and deploy new IT services (or service changes) Service Catalogue: Maintain service catalogue up-to-date for EUC services Develop road map for the organization - Short term and long term Plan Design and plan roll out of major upgrades Manage hardware roadmap with vendors to ensure smooth transitions: continuous supply chain globally, support of new models by standard OS images and application support for major business applications. Application store: Define and maintain application management process within the store (entrance, suppression, change, approval path) Experience and evidence of working on workplace projects is core to this role. Your Profile: End User Enterprise Architect should have a minimum experience level of 4 years, with evidence of exposure to complex Workplace projects during this time. SKILLS and EXPERIENCE: Significant experience of traditional on-premise, Native Cloud & Hybrid topologies for these services Experience or knowledge with On-Premise & Cloud based MS O365 services including: Exchange, Skype for Business, SharePoint, OneDrive, Teams, Intune Knowledge of Identity management services: Federation & IAM solutions - Azure IAM, Federation Services Service / Data - compliance, management & security (antivirus, encryption, data leakage protection, governance, policies, RBAC, archiving, backups, journalling etc.) End user applications and desktop clients - Microsoft Office (Outlook, Teams, Skype for Business, Lync, browsers etc.) Reporting, monitoring and governance - tools, processes, applications and controls Exposure to various versions of applications & services often found in enterprises - for example: Exchange & O365 Exchange Online, Lync Server ó SfB O365 Knowledge of service & account provisioning - services, processes & methods Licensing management - understanding of Microsoft licensing, management & types Knowledge of or experience with other non-Microsoft messaging, collaboration & unified communications technologies is desirable - SaaS based & on-premise products Be able to lead a technical presentations or proposal and collaborate with SMEs & stakeholders effectively in projects or related deliverable activities Why Capgemini is Unique? • At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. • We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. • Capgemini offers the opportunity to shape your career path, based on your interests and ambitions. For example, if you want to become a 'People Manager' Connected Manager learning journey is there for you. If you want to become an 'Architect' our Global Architect Community offerings can help you get there. Get the Future You Want: Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. About Capgemini: Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion.
Could you help us achieve our ambition to be a Digital Leader for the significantly changing financial services industry? Could you help us build our business as we endeavour to shape the future of Financial Planning? The role The Infrastructure and Technical Operations function is responsible for the development and support of infrastructure, client environment, collaboration technologies and telephony for Schroders Personal Wealth. Key to our success is our new modern digital workplace proposition and we are looking for a Senior Infrastructure Engineer with experience to assist with its development. What you'll be doing Our engineers are hands on and working as part of a small engineering team developing and implementing the components that will make up the overall proposition. Undertaking and in some cases leading activities to transform business requirements and specifications into capabilities and exploring infrastructure delivery options, developing design ideas as you go. Interacting with both business colleagues and external suppliers to develop and support infrastructure solutions across the organisation. Developing solutions to time and quality standards against the requirements of the business. Participating in cross organisational squads to develop capabilities and gain advocacy for your solutions through building effective working relationships. Discussing solutions with business customers, technical subject matter experts and vendors, to agree, develop and deliver solutions in a truly collaborative set up. Your qualifications & experience Whilst skills, knowledge and prior experience are meaningful to us we want people who are highly motivated with an inquisitive approach to work and a willingness to challenge the status quo. We're also a people business and to support these huge technical endeavours you'll need to use a range of interpersonal skills and take a collaborative approach. Experience of participating in cross disciplined technical teams. Experience of working with 3rd party technical suppliers and co-ordinating development and support activities with their technical teams. Strong stakeholder management with the ability to advocate change and influence technical direction. The ability to self-start and organise personal workload. We will be looking for technical experience in any of the following: Collaboration & Unified Comms (Voice, Video, SharePoint, Email) MS365 Product Suite (Previously Office 365 - Including but not limited to MS Teams, Exchange Online, SharePoint Online, OneDrive for Business) Device, Application & Data Management (Intune, Windows 10 Management) Office Engineering (Telemetry, Add On management & governance) MS365 Security Tooling Azure Active Directory Networking technologies including WAN, LAN and WiFi Process Automation, scripting / coding (Including but not limited to PowerShell, Power Platform, GraphAPI, JSON) Jira and Confluence toolsets You belong here At Schroders Personal Wealth, we welcome all. All colours, cultures, genders, beliefs, religions, ages, people. We depend on the unique approaches of our team members to help us meet our ambitions. We are committed to increasing diversity across our team and ensuring that Schroders Personal Wealth is a place where people from all backgrounds can make an impact and reach their potential. Work in a way that works for you When it comes to flexible working, we'll do our best to accommodate your needs with our flexible working policy. Please enquire in your interview. What we'll give you You can expect a career that's full of opportunity and support to help you develop. We offer a competitive total reward package, which means you share in the success you help create. A market leading defined contribution pension scheme. An additional 4% of your annual salary in a Flexible benefits package that you can select and pay for conveniently via a salary deduction or take as cash. 25 days holiday allowance plus bank holidays. An incentive scheme, based on the company's performance and your contribution to it. About us Schroders Personal Wealth combines over 400 years of expertise from Lloyds Banking Group and Schroders plc, two leading British companies partnering to bring financial planning services to more people in the UK. Our focus is on the personal relationship we develop with our customers, underpinned by leading edge technology, multi-channel customer reach and global investment expertise. We have built a green field infrastructure environment for Schroders Personal Wealth through a number of strategic transformational initiatives including the provision of a new fully cloud based digital environment. We aim to become a top UK financial planning business within five years. Would you like to be part of making this possible Join us Does this sound like a role that you'd like to know more about? If like us, you're more motivated by customers than by targets, and you'd thrive in a culture that is values and client led - then we'd love to hear from you.
Nov 04, 2021
Full time
Could you help us achieve our ambition to be a Digital Leader for the significantly changing financial services industry? Could you help us build our business as we endeavour to shape the future of Financial Planning? The role The Infrastructure and Technical Operations function is responsible for the development and support of infrastructure, client environment, collaboration technologies and telephony for Schroders Personal Wealth. Key to our success is our new modern digital workplace proposition and we are looking for a Senior Infrastructure Engineer with experience to assist with its development. What you'll be doing Our engineers are hands on and working as part of a small engineering team developing and implementing the components that will make up the overall proposition. Undertaking and in some cases leading activities to transform business requirements and specifications into capabilities and exploring infrastructure delivery options, developing design ideas as you go. Interacting with both business colleagues and external suppliers to develop and support infrastructure solutions across the organisation. Developing solutions to time and quality standards against the requirements of the business. Participating in cross organisational squads to develop capabilities and gain advocacy for your solutions through building effective working relationships. Discussing solutions with business customers, technical subject matter experts and vendors, to agree, develop and deliver solutions in a truly collaborative set up. Your qualifications & experience Whilst skills, knowledge and prior experience are meaningful to us we want people who are highly motivated with an inquisitive approach to work and a willingness to challenge the status quo. We're also a people business and to support these huge technical endeavours you'll need to use a range of interpersonal skills and take a collaborative approach. Experience of participating in cross disciplined technical teams. Experience of working with 3rd party technical suppliers and co-ordinating development and support activities with their technical teams. Strong stakeholder management with the ability to advocate change and influence technical direction. The ability to self-start and organise personal workload. We will be looking for technical experience in any of the following: Collaboration & Unified Comms (Voice, Video, SharePoint, Email) MS365 Product Suite (Previously Office 365 - Including but not limited to MS Teams, Exchange Online, SharePoint Online, OneDrive for Business) Device, Application & Data Management (Intune, Windows 10 Management) Office Engineering (Telemetry, Add On management & governance) MS365 Security Tooling Azure Active Directory Networking technologies including WAN, LAN and WiFi Process Automation, scripting / coding (Including but not limited to PowerShell, Power Platform, GraphAPI, JSON) Jira and Confluence toolsets You belong here At Schroders Personal Wealth, we welcome all. All colours, cultures, genders, beliefs, religions, ages, people. We depend on the unique approaches of our team members to help us meet our ambitions. We are committed to increasing diversity across our team and ensuring that Schroders Personal Wealth is a place where people from all backgrounds can make an impact and reach their potential. Work in a way that works for you When it comes to flexible working, we'll do our best to accommodate your needs with our flexible working policy. Please enquire in your interview. What we'll give you You can expect a career that's full of opportunity and support to help you develop. We offer a competitive total reward package, which means you share in the success you help create. A market leading defined contribution pension scheme. An additional 4% of your annual salary in a Flexible benefits package that you can select and pay for conveniently via a salary deduction or take as cash. 25 days holiday allowance plus bank holidays. An incentive scheme, based on the company's performance and your contribution to it. About us Schroders Personal Wealth combines over 400 years of expertise from Lloyds Banking Group and Schroders plc, two leading British companies partnering to bring financial planning services to more people in the UK. Our focus is on the personal relationship we develop with our customers, underpinned by leading edge technology, multi-channel customer reach and global investment expertise. We have built a green field infrastructure environment for Schroders Personal Wealth through a number of strategic transformational initiatives including the provision of a new fully cloud based digital environment. We aim to become a top UK financial planning business within five years. Would you like to be part of making this possible Join us Does this sound like a role that you'd like to know more about? If like us, you're more motivated by customers than by targets, and you'd thrive in a culture that is values and client led - then we'd love to hear from you.
Job Title: Engineering Director, EMEA
Department: Engineering
Manager: CTO
Location: Andover
We are seeking an Engineering Director with an action-oriented mindset and a focus on exceeding expectations, who operates with vision and integrity. The Engineering Director can expect to play an active role in the development and completion of projects, plan and monitor work schedules, work with multiple and diverse teams and represent CloudPay’s culture and values. Some responsibilities also include aligning engineering activities and projects with company goals and objectives, providing expert guidance and support, approving newly-developed policies from various departments, and maintaining positive relationships with both internal and external stakeholders.
To be successful as a Director of Engineering, you should have exceptional leadership, communication and project management skills, years of management experience, and a belief in developing the skills and talents of others. Ideal candidates will have experience in identifying and navigating organizational changes, a keen interest in international trends in engineering and leadership, and an above average emotional intelligence.
Package and Benefits:
- Competitive annual salary
- 24 days annual leave, plus bank holidays
- 4% pension contribution
- Life assurance x4
- Private medical insurance
- Personal and professional development opportunities
- Friendly working environment
Attributes and Experience Required:
Requirements
People & Team management skills
Proven experience in managing distributed agile software development teams
Exceptional operational and organizational skills, attention to detail, and follow-through
Able to demonstrate strong data-driven decision making and prioritization skills
Excellent interpersonal and communication skills, with experience communicating with up to C-level
Ability to work efficiently and intensely while juggling multiple priorities
Action-Oriented Mindset
Up-to-date knowledge of the industry
Bachelor’s degree or equivalent experience
At least 8 year(s) of working experience as Technical Director or similar roles leading multiple teams
Desirable
Experience with complex, ambitious and high growth businesses that rely on a robust operational infrastructure to succeed
Daily Duties and Main Responsibilities Will Include:
Technology: Manage the interface between the technology team and the rest of the business, ensuring that priorities are aligned against the needs of the business, teams are unimpeded in their delivery needs and timelines are understood and driven-towards
Implement: Best practice agile engineering methods, ceremonies and mindsets. Provide guidance and coaching to PH CloudPay teams. Ensure effective collaboration with other CloudPay teams globally
Recruitment: Responsible for engineering hires and support other departments as necessary
Performance Management: Track team key OKRs/metrics and report to the CTO
Team Management and Co-ordination: Serve as the hub of a continuously evolving set of programmatic operations, staff infrastructure, and partner network. Be the “glue” that holds various parts of CloudPay together during this critical growth stage
Continually drive & champion inspection & adaptation of processes and technologies to improve overall business effectiveness
Collaborate with other cross-functional teams to address issues and drive results
About CloudPay
CloudPay provides managed global payroll services to multinational companies through a single, unified SaaS solution. By delivering end-to-end managed payroll services through an innovative platform, CloudPay ensures consistent and compliant payroll around the globe while reducing operating costs and manual processes.
The CloudPay solution is backed by deep industry expertise earned over 20+ years delivering services to more than 2,400 multinational entities. CloudPay’s solution guarantees accurate payroll processing across 120+ countries in more than 25 languages.
To learn more, visit cloudpay.net .
Jan 31, 2020
Full time
Job Title: Engineering Director, EMEA
Department: Engineering
Manager: CTO
Location: Andover
We are seeking an Engineering Director with an action-oriented mindset and a focus on exceeding expectations, who operates with vision and integrity. The Engineering Director can expect to play an active role in the development and completion of projects, plan and monitor work schedules, work with multiple and diverse teams and represent CloudPay’s culture and values. Some responsibilities also include aligning engineering activities and projects with company goals and objectives, providing expert guidance and support, approving newly-developed policies from various departments, and maintaining positive relationships with both internal and external stakeholders.
To be successful as a Director of Engineering, you should have exceptional leadership, communication and project management skills, years of management experience, and a belief in developing the skills and talents of others. Ideal candidates will have experience in identifying and navigating organizational changes, a keen interest in international trends in engineering and leadership, and an above average emotional intelligence.
Package and Benefits:
- Competitive annual salary
- 24 days annual leave, plus bank holidays
- 4% pension contribution
- Life assurance x4
- Private medical insurance
- Personal and professional development opportunities
- Friendly working environment
Attributes and Experience Required:
Requirements
People & Team management skills
Proven experience in managing distributed agile software development teams
Exceptional operational and organizational skills, attention to detail, and follow-through
Able to demonstrate strong data-driven decision making and prioritization skills
Excellent interpersonal and communication skills, with experience communicating with up to C-level
Ability to work efficiently and intensely while juggling multiple priorities
Action-Oriented Mindset
Up-to-date knowledge of the industry
Bachelor’s degree or equivalent experience
At least 8 year(s) of working experience as Technical Director or similar roles leading multiple teams
Desirable
Experience with complex, ambitious and high growth businesses that rely on a robust operational infrastructure to succeed
Daily Duties and Main Responsibilities Will Include:
Technology: Manage the interface between the technology team and the rest of the business, ensuring that priorities are aligned against the needs of the business, teams are unimpeded in their delivery needs and timelines are understood and driven-towards
Implement: Best practice agile engineering methods, ceremonies and mindsets. Provide guidance and coaching to PH CloudPay teams. Ensure effective collaboration with other CloudPay teams globally
Recruitment: Responsible for engineering hires and support other departments as necessary
Performance Management: Track team key OKRs/metrics and report to the CTO
Team Management and Co-ordination: Serve as the hub of a continuously evolving set of programmatic operations, staff infrastructure, and partner network. Be the “glue” that holds various parts of CloudPay together during this critical growth stage
Continually drive & champion inspection & adaptation of processes and technologies to improve overall business effectiveness
Collaborate with other cross-functional teams to address issues and drive results
About CloudPay
CloudPay provides managed global payroll services to multinational companies through a single, unified SaaS solution. By delivering end-to-end managed payroll services through an innovative platform, CloudPay ensures consistent and compliant payroll around the globe while reducing operating costs and manual processes.
The CloudPay solution is backed by deep industry expertise earned over 20+ years delivering services to more than 2,400 multinational entities. CloudPay’s solution guarantees accurate payroll processing across 120+ countries in more than 25 languages.
To learn more, visit cloudpay.net .
A Network Engineer position has become available to join one of the fastest growing companies in the country that offer tailor-made cloud hosted solutions and managed IT services.
Purpose of Job:
• Design, implementation and early life support of customer solutions.
• Development of data centre and core network infrastructure according to business needs and technology factors.
•4th line incident support, problem investigation and remediation.
Responsibilities:
Design and implementation of customer network solutions using a variety of technologies. Includes:
Gathering and interpreting customer requirements.
Producing technical recommendations that meet customer needs.
Engineering network infrastructure to supply local and wide area connectivity that supports our managed service delivery.
Implementing new technology into existing environments or as part of new solutions.
Providing early life support for new customer systems and facilitating training and handover to the Service Desk.
Development of new and existing technologies to meet current and future business and customer needs.
Taking ownership of escalations from the Service Desk to provide 4th line support for incidents and changes.
Problem management investigation and application of permanent fixes to reduce incidents and prevent recurrences of known issues.
Particular Focus on design, deployment and life cycle support for cloud and on premises IP Telephony deployments
Skills and Knowledge base:
Network engineers must cover a wide range of skills and must be willing to maintain and develop knowledge regularly. Proven ability in the following areas within a data centre environment is
essential.
Solid understanding and troubleshooting of IPv4 including:
Routing (Static and OSPF)
Switching (VLANs and LAGs)
Firewalls including SonicWALL; Cisco ASA and pfSense
DNS, DHCP, NAT and VPNs
Cisco IOS / NX-OS, Comware, Brocade, Procurve, VYOS and Ubiquiti
WAN technologies such as MPLS, VPLS and PWAN.
IP telephony or Unified Communications preferably ShoreTel.
Network monitoring tools such as Nagios, Observium, Solar Winds or other SNMP inspection methods.
Proficiency in the following areas may be useful to the role.
Practical understanding of Windows Server, Unix or Linux operating systems
Wireless technologies such as Aruba, SonicPoint and Cisco.
IPv6 and BGP.
Hypervisor technologies such as VMware or Hyper-V
Enterprise hardware for servers and storage including SAN.
Personal Attributes:
Candidates should demonstrate competency for the following.
Effective planning of mixed workloads with ability to monitor objectives and escalate as necessary.
Independent problem solving and the ability to work around blockages.
Self-sufficient workload management including prioritising and executing tasks.
Achieving positive outcomes through communication.
Collaborative team working and participation in meetings.
Maintaining a professional attitude with consideration for company reputation at all times.
Communication Skills:
A Network Engineer must demonstrate competency at communicating with a variety of audiences in both written and verbal forms.
Regular interaction with customers should be expected therefore the ability to manage and develop relationships positively is required.
Engineers are responsible for achieving positive results by driving cooperation with colleagues.
Representation of technical teams at customer meetings should be professional and enhance company reputation.
Competency at translating technical language for different audiences should be demonstrated.
If you have the key skills and experience then send in your CV today
Sep 09, 2016
A Network Engineer position has become available to join one of the fastest growing companies in the country that offer tailor-made cloud hosted solutions and managed IT services.
Purpose of Job:
• Design, implementation and early life support of customer solutions.
• Development of data centre and core network infrastructure according to business needs and technology factors.
•4th line incident support, problem investigation and remediation.
Responsibilities:
Design and implementation of customer network solutions using a variety of technologies. Includes:
Gathering and interpreting customer requirements.
Producing technical recommendations that meet customer needs.
Engineering network infrastructure to supply local and wide area connectivity that supports our managed service delivery.
Implementing new technology into existing environments or as part of new solutions.
Providing early life support for new customer systems and facilitating training and handover to the Service Desk.
Development of new and existing technologies to meet current and future business and customer needs.
Taking ownership of escalations from the Service Desk to provide 4th line support for incidents and changes.
Problem management investigation and application of permanent fixes to reduce incidents and prevent recurrences of known issues.
Particular Focus on design, deployment and life cycle support for cloud and on premises IP Telephony deployments
Skills and Knowledge base:
Network engineers must cover a wide range of skills and must be willing to maintain and develop knowledge regularly. Proven ability in the following areas within a data centre environment is
essential.
Solid understanding and troubleshooting of IPv4 including:
Routing (Static and OSPF)
Switching (VLANs and LAGs)
Firewalls including SonicWALL; Cisco ASA and pfSense
DNS, DHCP, NAT and VPNs
Cisco IOS / NX-OS, Comware, Brocade, Procurve, VYOS and Ubiquiti
WAN technologies such as MPLS, VPLS and PWAN.
IP telephony or Unified Communications preferably ShoreTel.
Network monitoring tools such as Nagios, Observium, Solar Winds or other SNMP inspection methods.
Proficiency in the following areas may be useful to the role.
Practical understanding of Windows Server, Unix or Linux operating systems
Wireless technologies such as Aruba, SonicPoint and Cisco.
IPv6 and BGP.
Hypervisor technologies such as VMware or Hyper-V
Enterprise hardware for servers and storage including SAN.
Personal Attributes:
Candidates should demonstrate competency for the following.
Effective planning of mixed workloads with ability to monitor objectives and escalate as necessary.
Independent problem solving and the ability to work around blockages.
Self-sufficient workload management including prioritising and executing tasks.
Achieving positive outcomes through communication.
Collaborative team working and participation in meetings.
Maintaining a professional attitude with consideration for company reputation at all times.
Communication Skills:
A Network Engineer must demonstrate competency at communicating with a variety of audiences in both written and verbal forms.
Regular interaction with customers should be expected therefore the ability to manage and develop relationships positively is required.
Engineers are responsible for achieving positive results by driving cooperation with colleagues.
Representation of technical teams at customer meetings should be professional and enhance company reputation.
Competency at translating technical language for different audiences should be demonstrated.
If you have the key skills and experience then send in your CV today
1st Line Support Engineer - Lync
Nigel Frank are looking for a 1st line support engineer who wants to get exposure to the UC space to join a key client based in London.
The ideal candidate will have junior knowledge of networking/ windows infrastructure OR Lync and over all have excellent communication skills. They will preferably come from a service provider background, with experience of supporting multiple clients at one time.
Key Skills include:
- 1-2 years experience within IT
- Experience with Lync/Skype for Business, Cisco, Avaya or other UC/VC products desireable
- Provide high level customer support at 1st line level to internal and external service users
- Technical support on the clients collaboration products and services; Audio, Web, UC and Video services.
- Ensure effective Incident Management in line with the companies defined SLA commitments
- Manage our suppliers to ensure incident resolution in line with set SLAs
- Support both internal/ external stakeholders with IT / IS requirements both onsite and coordinating with remote resources as applicable in the region
My client is offering great opportunities for progression and the chance to get involved with supporting large Skype for Business environments. Alongside this you will receive a competitive basic salary and bonus scheme.
Get in touch today by calling (Apply online only) OR sending your CV
1st Line Support Engineer- Lync
Skype for Business / Lync / Unified Communications / Exchange / Messaging / Migration / Cloud / 1st Line Support / Implementation / Windows Server / Exchange / Active Directory / Incident Management / 1st Line / Support / Projects / Enterprise level / Mailboxes / Engineer / Consultant / Microsoft Partner / London / City of London / Central London / Kent / Sussex / Berkshire / Surrey / Hampshire
Sep 09, 2016
1st Line Support Engineer - Lync
Nigel Frank are looking for a 1st line support engineer who wants to get exposure to the UC space to join a key client based in London.
The ideal candidate will have junior knowledge of networking/ windows infrastructure OR Lync and over all have excellent communication skills. They will preferably come from a service provider background, with experience of supporting multiple clients at one time.
Key Skills include:
- 1-2 years experience within IT
- Experience with Lync/Skype for Business, Cisco, Avaya or other UC/VC products desireable
- Provide high level customer support at 1st line level to internal and external service users
- Technical support on the clients collaboration products and services; Audio, Web, UC and Video services.
- Ensure effective Incident Management in line with the companies defined SLA commitments
- Manage our suppliers to ensure incident resolution in line with set SLAs
- Support both internal/ external stakeholders with IT / IS requirements both onsite and coordinating with remote resources as applicable in the region
My client is offering great opportunities for progression and the chance to get involved with supporting large Skype for Business environments. Alongside this you will receive a competitive basic salary and bonus scheme.
Get in touch today by calling (Apply online only) OR sending your CV
1st Line Support Engineer- Lync
Skype for Business / Lync / Unified Communications / Exchange / Messaging / Migration / Cloud / 1st Line Support / Implementation / Windows Server / Exchange / Active Directory / Incident Management / 1st Line / Support / Projects / Enterprise level / Mailboxes / Engineer / Consultant / Microsoft Partner / London / City of London / Central London / Kent / Sussex / Berkshire / Surrey / Hampshire
1st Line Support Engineer - Lync
Nigel Frank are looking for a 1st line support engineer who wants to get exposure to the UC space to join a key client based in London.
The ideal candidate will have junior knowledge of networking/ windows infrastructure OR Lync and over all have excellent communication skills. They will preferably come from a service provider background, with experience of supporting multiple clients at one time.
Key Skills include:
- 1-2 years experience within IT
- Experience with Lync/Skype for Business, Cisco, Avaya or other UC/VC products desireable
- Provide high level customer support at 1st line level to internal and external service users
- Technical support on the clients collaboration products and services; Audio, Web, UC and Video services.
- Ensure effective Incident Management in line with the companies defined SLA commitments
- Manage our suppliers to ensure incident resolution in line with set SLAs
- Support both internal/ external stakeholders with IT / IS requirements both onsite and coordinating with remote resources as applicable in the region
My client is offering great opportunities for progression and the chance to get involved with supporting large Skype for Business environments. Alongside this you will receive a competitive basic salary and bonus scheme.
Get in touch today by calling (Apply online only) OR sending your CV
1st Line Support Engineer- Lync
Skype for Business / Lync / Unified Communications / Exchange / Messaging / Migration / Cloud / 1st Line Support / Implementation / Windows Server / Exchange / Active Directory / Incident Management / 1st Line / Support / Projects / Enterprise level / Mailboxes / Engineer / Consultant / Microsoft Partner / London / City of London / Central London / Kent / Sussex / Berkshire / Surrey / Hampshire
Sep 09, 2016
1st Line Support Engineer - Lync
Nigel Frank are looking for a 1st line support engineer who wants to get exposure to the UC space to join a key client based in London.
The ideal candidate will have junior knowledge of networking/ windows infrastructure OR Lync and over all have excellent communication skills. They will preferably come from a service provider background, with experience of supporting multiple clients at one time.
Key Skills include:
- 1-2 years experience within IT
- Experience with Lync/Skype for Business, Cisco, Avaya or other UC/VC products desireable
- Provide high level customer support at 1st line level to internal and external service users
- Technical support on the clients collaboration products and services; Audio, Web, UC and Video services.
- Ensure effective Incident Management in line with the companies defined SLA commitments
- Manage our suppliers to ensure incident resolution in line with set SLAs
- Support both internal/ external stakeholders with IT / IS requirements both onsite and coordinating with remote resources as applicable in the region
My client is offering great opportunities for progression and the chance to get involved with supporting large Skype for Business environments. Alongside this you will receive a competitive basic salary and bonus scheme.
Get in touch today by calling (Apply online only) OR sending your CV
1st Line Support Engineer- Lync
Skype for Business / Lync / Unified Communications / Exchange / Messaging / Migration / Cloud / 1st Line Support / Implementation / Windows Server / Exchange / Active Directory / Incident Management / 1st Line / Support / Projects / Enterprise level / Mailboxes / Engineer / Consultant / Microsoft Partner / London / City of London / Central London / Kent / Sussex / Berkshire / Surrey / Hampshire
A Network Engineer position has become available to join one of the fastest growing companies in the country that offer tailor-made cloud hosted solutions and managed IT services.
Purpose of Job:
• Design, implementation and early life support of customer solutions.
• Development of data centre and core network infrastructure according to business needs and technology factors.
•4th line incident support, problem investigation and remediation.
Responsibilities:
Design and implementation of customer network solutions using a variety of technologies. Includes:
Gathering and interpreting customer requirements.
Producing technical recommendations that meet customer needs.
Engineering network infrastructure to supply local and wide area connectivity that supports our managed service delivery.
Implementing new technology into existing environments or as part of new solutions.
Providing early life support for new customer systems and facilitating training and handover to the Service Desk.
Development of new and existing technologies to meet current and future business and customer needs.
Taking ownership of escalations from the Service Desk to provide 4th line support for incidents and changes.
Problem management investigation and application of permanent fixes to reduce incidents and prevent recurrences of known issues.
Particular Focus on design, deployment and life cycle support for cloud and on premises IP Telephony deployments
Skills and Knowledge base:
Network engineers must cover a wide range of skills and must be willing to maintain and develop knowledge regularly. Proven ability in the following areas within a data centre environment is
essential.
Solid understanding and troubleshooting of IPv4 including:
Routing (Static and OSPF)
Switching (VLANs and LAGs)
Firewalls including SonicWALL; Cisco ASA and pfSense
DNS, DHCP, NAT and VPNs
Cisco IOS / NX-OS, Comware, Brocade, Procurve, VYOS and Ubiquiti
WAN technologies such as MPLS, VPLS and PWAN.
IP telephony or Unified Communications preferably ShoreTel.
Network monitoring tools such as Nagios, Observium, Solar Winds or other SNMP inspection methods.
Proficiency in the following areas may be useful to the role.
Practical understanding of Windows Server, Unix or Linux operating systems
Wireless technologies such as Aruba, SonicPoint and Cisco.
IPv6 and BGP.
Hypervisor technologies such as VMware or Hyper-V
Enterprise hardware for servers and storage including SAN.
Personal Attributes:
Candidates should demonstrate competency for the following.
Effective planning of mixed workloads with ability to monitor objectives and escalate as necessary.
Independent problem solving and the ability to work around blockages.
Self-sufficient workload management including prioritising and executing tasks.
Achieving positive outcomes through communication.
Collaborative team working and participation in meetings.
Maintaining a professional attitude with consideration for company reputation at all times.
Communication Skills:
A Network Engineer must demonstrate competency at communicating with a variety of audiences in both written and verbal forms.
Regular interaction with customers should be expected therefore the ability to manage and develop relationships positively is required.
Engineers are responsible for achieving positive results by driving cooperation with colleagues.
Representation of technical teams at customer meetings should be professional and enhance company reputation.
Competency at translating technical language for different audiences should be demonstrated.
If you have the key skills and experience then send in your CV today
Sep 09, 2016
A Network Engineer position has become available to join one of the fastest growing companies in the country that offer tailor-made cloud hosted solutions and managed IT services.
Purpose of Job:
• Design, implementation and early life support of customer solutions.
• Development of data centre and core network infrastructure according to business needs and technology factors.
•4th line incident support, problem investigation and remediation.
Responsibilities:
Design and implementation of customer network solutions using a variety of technologies. Includes:
Gathering and interpreting customer requirements.
Producing technical recommendations that meet customer needs.
Engineering network infrastructure to supply local and wide area connectivity that supports our managed service delivery.
Implementing new technology into existing environments or as part of new solutions.
Providing early life support for new customer systems and facilitating training and handover to the Service Desk.
Development of new and existing technologies to meet current and future business and customer needs.
Taking ownership of escalations from the Service Desk to provide 4th line support for incidents and changes.
Problem management investigation and application of permanent fixes to reduce incidents and prevent recurrences of known issues.
Particular Focus on design, deployment and life cycle support for cloud and on premises IP Telephony deployments
Skills and Knowledge base:
Network engineers must cover a wide range of skills and must be willing to maintain and develop knowledge regularly. Proven ability in the following areas within a data centre environment is
essential.
Solid understanding and troubleshooting of IPv4 including:
Routing (Static and OSPF)
Switching (VLANs and LAGs)
Firewalls including SonicWALL; Cisco ASA and pfSense
DNS, DHCP, NAT and VPNs
Cisco IOS / NX-OS, Comware, Brocade, Procurve, VYOS and Ubiquiti
WAN technologies such as MPLS, VPLS and PWAN.
IP telephony or Unified Communications preferably ShoreTel.
Network monitoring tools such as Nagios, Observium, Solar Winds or other SNMP inspection methods.
Proficiency in the following areas may be useful to the role.
Practical understanding of Windows Server, Unix or Linux operating systems
Wireless technologies such as Aruba, SonicPoint and Cisco.
IPv6 and BGP.
Hypervisor technologies such as VMware or Hyper-V
Enterprise hardware for servers and storage including SAN.
Personal Attributes:
Candidates should demonstrate competency for the following.
Effective planning of mixed workloads with ability to monitor objectives and escalate as necessary.
Independent problem solving and the ability to work around blockages.
Self-sufficient workload management including prioritising and executing tasks.
Achieving positive outcomes through communication.
Collaborative team working and participation in meetings.
Maintaining a professional attitude with consideration for company reputation at all times.
Communication Skills:
A Network Engineer must demonstrate competency at communicating with a variety of audiences in both written and verbal forms.
Regular interaction with customers should be expected therefore the ability to manage and develop relationships positively is required.
Engineers are responsible for achieving positive results by driving cooperation with colleagues.
Representation of technical teams at customer meetings should be professional and enhance company reputation.
Competency at translating technical language for different audiences should be demonstrated.
If you have the key skills and experience then send in your CV today