M ller UK & Ireland is wholly owned by Unternehmensgruppe Theo M ller which employs over 31,000 people throughout Europe. In the UK, M ller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.M ller is ranked within the top 20 in The Grocer's Top 100 list of Britain's Biggest Brands and is picked from shelves millions of times each year. M ller UK & Ireland includes: M ller Milk & Ingredients which aims to be Britain's private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country. M ller Yogurt & Desserts which is the UK's leading yogurt manufacturer which aims to create millions more M ller moments for its consumers. It is responsible for major brands like M ller Corner, M llerlight, M ller Bliss, M ller Rice, FRijj and M ller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility. M ller has been a loved brand in the UK for over 30 years. It's a household name - and it continues to grow as we invest to make and market an ever-great range of fantastic dairy products. We are currently the 8th most chosen FMCG brand, picked from supermarket shelves over 208 million times each year. M ller pride ourselves on offering support to help develop your knowledge and skills. In return for your commitment, drive and enthusiasm, we offer our employees numerous benefits as part of your employment, including: • Competitive Salary • Bonus scheme • Health Care Package • Contributory pension plan • Life Assurance • Employee Assistance Programme • Generous annual leave increasing with service. • Flexible benefits programme • In addition, our employees have access to a Rewards Benefits Programme, giving you a range of discounts across 800 retailers online and in store. We are currently recruiting for a Video & Voice Engineer. We are looking for an experienced individual to be a subject matter expert in multiple unified communications disciplines, designing and planning video voice solutions for M ller Group. Troubleshooting, installing, implementing, administering telephony / UC systems and providing 3rd level support. You will assist the business on best practices and provide guidelines on secure and efficient video and voice solutions for business projects. Key responsibilities for the Video & Voice Engineer will includ e: •Provide technical support of Unify and Cisco PBX voice and video services including legacy solutions. •Management of associated PBX applications, such as, Attendant Console, Call Routing, Voicemail, Call Recording and Fax & SMS Management applications. •Experience of administering, monitoring and troubleshooting Video & Voice technologies and platforms. •Change management and risk assessment for all managed service clients. •Work with external suppliers on voice planning, implementation and support activities. •Working with IP (Internet Protocol) and Telecom concepts. •Planning, implementation and supporting new systems. •Ensure the design of video & voice solutions are robust and fit for the future. •Provide implementation services for all projects that have video & voice requirements. •Contribute to the definition of the Group Unified Commination's Standard. •Perform regular maintenance and patching of video & voice systems. •Provide 3rd line support for video & voice infrastructure. •Deliver project work (strategic and tactical) in compliance with relevant technical architectures ensuring solutions are successfully delivered and fit for purpose. •Provide technical consultancy to infrastructure and development teams to assist with project delivery and/or problem resolution. •Provide appropriate training and documentation for any newly deployed systems. •Provide support for systems out of hours. •Relationship management for support providers, including mobile phone vendors. Key skills & experience for the Video & Voice Engineer: - •At least 5 years' experience working in one or multiple IT areas. •Degree in IT or appropriate discipline(s) - desired but not essential. •Strong knowledge of video & voice technology. •Strong knowledge of Hipath systems and services. •Strong knowledge of Cisco Video Conferencing Solution and Microsoft Teams Bridge solutions •Working knowledge of integrated and non-integrated VC systems. •Experience of using tools such as Wireshark and other troubleshooting tolls is desirable. The Process If you have the skills and experience in the above areas and would like to be considered for this role, please apply at (url removed)
Apr 18, 2024
Full time
M ller UK & Ireland is wholly owned by Unternehmensgruppe Theo M ller which employs over 31,000 people throughout Europe. In the UK, M ller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.M ller is ranked within the top 20 in The Grocer's Top 100 list of Britain's Biggest Brands and is picked from shelves millions of times each year. M ller UK & Ireland includes: M ller Milk & Ingredients which aims to be Britain's private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country. M ller Yogurt & Desserts which is the UK's leading yogurt manufacturer which aims to create millions more M ller moments for its consumers. It is responsible for major brands like M ller Corner, M llerlight, M ller Bliss, M ller Rice, FRijj and M ller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility. M ller has been a loved brand in the UK for over 30 years. It's a household name - and it continues to grow as we invest to make and market an ever-great range of fantastic dairy products. We are currently the 8th most chosen FMCG brand, picked from supermarket shelves over 208 million times each year. M ller pride ourselves on offering support to help develop your knowledge and skills. In return for your commitment, drive and enthusiasm, we offer our employees numerous benefits as part of your employment, including: • Competitive Salary • Bonus scheme • Health Care Package • Contributory pension plan • Life Assurance • Employee Assistance Programme • Generous annual leave increasing with service. • Flexible benefits programme • In addition, our employees have access to a Rewards Benefits Programme, giving you a range of discounts across 800 retailers online and in store. We are currently recruiting for a Video & Voice Engineer. We are looking for an experienced individual to be a subject matter expert in multiple unified communications disciplines, designing and planning video voice solutions for M ller Group. Troubleshooting, installing, implementing, administering telephony / UC systems and providing 3rd level support. You will assist the business on best practices and provide guidelines on secure and efficient video and voice solutions for business projects. Key responsibilities for the Video & Voice Engineer will includ e: •Provide technical support of Unify and Cisco PBX voice and video services including legacy solutions. •Management of associated PBX applications, such as, Attendant Console, Call Routing, Voicemail, Call Recording and Fax & SMS Management applications. •Experience of administering, monitoring and troubleshooting Video & Voice technologies and platforms. •Change management and risk assessment for all managed service clients. •Work with external suppliers on voice planning, implementation and support activities. •Working with IP (Internet Protocol) and Telecom concepts. •Planning, implementation and supporting new systems. •Ensure the design of video & voice solutions are robust and fit for the future. •Provide implementation services for all projects that have video & voice requirements. •Contribute to the definition of the Group Unified Commination's Standard. •Perform regular maintenance and patching of video & voice systems. •Provide 3rd line support for video & voice infrastructure. •Deliver project work (strategic and tactical) in compliance with relevant technical architectures ensuring solutions are successfully delivered and fit for purpose. •Provide technical consultancy to infrastructure and development teams to assist with project delivery and/or problem resolution. •Provide appropriate training and documentation for any newly deployed systems. •Provide support for systems out of hours. •Relationship management for support providers, including mobile phone vendors. Key skills & experience for the Video & Voice Engineer: - •At least 5 years' experience working in one or multiple IT areas. •Degree in IT or appropriate discipline(s) - desired but not essential. •Strong knowledge of video & voice technology. •Strong knowledge of Hipath systems and services. •Strong knowledge of Cisco Video Conferencing Solution and Microsoft Teams Bridge solutions •Working knowledge of integrated and non-integrated VC systems. •Experience of using tools such as Wireshark and other troubleshooting tolls is desirable. The Process If you have the skills and experience in the above areas and would like to be considered for this role, please apply at (url removed)
Competitive Salary Horsham, West Sussex Strictly no agencies Job Purpose This position is a combination of resource management, customer communication and performance management. It is an excellent opportunity for a proactive, diligent, and positive person with an understanding of critical thinking and effective communication skills. Working within the Team the candidate would assist in managing and resourcing the delivery of managed IT, Managed Print Services, and unified comms to customers both internal and external. The primary goal of the Team is to oversee and facilitate customer service requests and requirements, with areas of specialisation. This is a fabulous opportunity to participate in a modern, progressive team-based environment focused on outcome whilst continually improving service delivery and customer experience. Duties & Responsibilities Add and remove users Reset passwords Monitor backups, updates, and other regular tasks Log print service calls for the Print Field Engineers and consumable requests Troubleshoot and diagnose IT support issues involving software and hardware Reset user sessions Provide remote IT assistance to customers, guiding them through problem-solving steps and resolutions Collaborate with IT Support Team to escalate support tickets effectively Install and configure software applications Desktop support checking Office 365 account information, printing issues, etc Accurate record maintenance, ensuring documentation, resolution, follow up and other details are upkept Participate in IT projects and initiatives, including system upgrades, software rollouts, and infrastructure improvements Technical proficiency in troubleshooting Windows operating systems, Microsoft Office Suite, hardware peripherals, and networking concepts Knowledge of Hyper-V, Cloud solutions, Watchguard, HPE and NetGear switches Individuals will also be expected to fulfil reasonable requests from management that contribute to the overall objectives of the Service Delivery Department and the business as a whole Experience in managing more complex installations and support scenarios is beneficial but not essential Person Specification 1st and or 2nd line support experience Possess an achievement-based personality and a make things happen attitude. Proven customer service experience with excellent written and verbal communication skills Demonstrable effective communication skills with customers and colleagues to achieve desired outcomes. Emotional intelligence Critical thinking skills Demonstrate an inquiring mindset and solution resolution. Share common values with the company in line with our Book of Beliefs What we offer Competitive Salary Excellent induction & training program Supportive working environment Opportunity for sponsored training and qualifications to help you grow your career after completing probation Monday - Friday, 09.00 - 17.30 23 days annual leave plus bank holidays Your Birthday off Great social events Free onsite parking Pension scheme Eye care scheme The details contained in this Job Description reflect the content of the job at the date it was prepared. It should be remembered, however, that it is inevitable that over time, the nature of individual jobs will change, existing duties may no longer be required and other duties may be gained without changing the general nature of the duties or the level of responsibility entailed. Consequently, Principal I Ltd will expect to revise this Job Description from time to time and will consult with the post holder at the appropriate time.
Apr 18, 2024
Full time
Competitive Salary Horsham, West Sussex Strictly no agencies Job Purpose This position is a combination of resource management, customer communication and performance management. It is an excellent opportunity for a proactive, diligent, and positive person with an understanding of critical thinking and effective communication skills. Working within the Team the candidate would assist in managing and resourcing the delivery of managed IT, Managed Print Services, and unified comms to customers both internal and external. The primary goal of the Team is to oversee and facilitate customer service requests and requirements, with areas of specialisation. This is a fabulous opportunity to participate in a modern, progressive team-based environment focused on outcome whilst continually improving service delivery and customer experience. Duties & Responsibilities Add and remove users Reset passwords Monitor backups, updates, and other regular tasks Log print service calls for the Print Field Engineers and consumable requests Troubleshoot and diagnose IT support issues involving software and hardware Reset user sessions Provide remote IT assistance to customers, guiding them through problem-solving steps and resolutions Collaborate with IT Support Team to escalate support tickets effectively Install and configure software applications Desktop support checking Office 365 account information, printing issues, etc Accurate record maintenance, ensuring documentation, resolution, follow up and other details are upkept Participate in IT projects and initiatives, including system upgrades, software rollouts, and infrastructure improvements Technical proficiency in troubleshooting Windows operating systems, Microsoft Office Suite, hardware peripherals, and networking concepts Knowledge of Hyper-V, Cloud solutions, Watchguard, HPE and NetGear switches Individuals will also be expected to fulfil reasonable requests from management that contribute to the overall objectives of the Service Delivery Department and the business as a whole Experience in managing more complex installations and support scenarios is beneficial but not essential Person Specification 1st and or 2nd line support experience Possess an achievement-based personality and a make things happen attitude. Proven customer service experience with excellent written and verbal communication skills Demonstrable effective communication skills with customers and colleagues to achieve desired outcomes. Emotional intelligence Critical thinking skills Demonstrate an inquiring mindset and solution resolution. Share common values with the company in line with our Book of Beliefs What we offer Competitive Salary Excellent induction & training program Supportive working environment Opportunity for sponsored training and qualifications to help you grow your career after completing probation Monday - Friday, 09.00 - 17.30 23 days annual leave plus bank holidays Your Birthday off Great social events Free onsite parking Pension scheme Eye care scheme The details contained in this Job Description reflect the content of the job at the date it was prepared. It should be remembered, however, that it is inevitable that over time, the nature of individual jobs will change, existing duties may no longer be required and other duties may be gained without changing the general nature of the duties or the level of responsibility entailed. Consequently, Principal I Ltd will expect to revise this Job Description from time to time and will consult with the post holder at the appropriate time.
Azure Modern Workplace Consultant & Migration Engineer - Surrey Client-Facing InTune, M365, Azure I m working with a highly successful Communications company to recruit an Azure Modern Workplace and Migration Engineer to work on client facing projects. They are an award-winning provider of Cloud based communication solutions from fibre networks through to SD-WAN, Cyber Security and Unified Comms products. Regularly voted one of the Best Places to Work and with over 2,500 customers this will be a challenging and interesting role. The Role You will design and deliver infrastructure solutions for small to medium sized customers (typically 50-200 users). You will scope and deliver projects from end-to-end to migrate client's to an Azure Modern Workplace. Ideally you will have experience of taking a client through one complete migration project using Azure Cloud, InTune, M365 and SharePoint, moving them from on-prem to the Cloud. You will be designing and implementing infrastructure whilst building strong working relationships and attending regular reviews. Projects will include Office fit-outs, Server and Network migrations using Office365, SharePoint & Azure Environments Tech Stack To be considered for interview you will have worked in an Infrastructure Engineer role previously, scoping, building and configuring Infrastructure projects not just supporting and maintaining these technologies: Windows Server and Microsoft Modern Workplace technologies Intune, Autopilot, Office365, SharePoint, MDM etc. Azure Cloud platforms defining customer migrations, configuration and maintenance. On-premise Windows Server and Remote Desktop Services, Session Host, Connection Broker etc. Networking Configuring switches and firewalls, VPNs, DNS, TCP/IP etc. Proven experience in a customer facing role great communication skills to work with audiences of varying technical knowledge. Proven skills in incident and problem management, change and configuration management. Understanding and experience with customer SLAs Microsoft or Cisco Certifications and experience of Co-Pilot would be beneficial but is not essential. APPLY NOW FOR IMMEDIATE CONSIDERATION AND INTERVIEW IN THE NEXT WEEK. Salary: £50,000 - £60,000 + private health, Pension, Life insurance, discounts and many more benefits Location: Farnborough, Surrey 50% office in Camberley / 50% on Client sites all within 20 miles of their office. Duration: Permanent
Apr 18, 2024
Full time
Azure Modern Workplace Consultant & Migration Engineer - Surrey Client-Facing InTune, M365, Azure I m working with a highly successful Communications company to recruit an Azure Modern Workplace and Migration Engineer to work on client facing projects. They are an award-winning provider of Cloud based communication solutions from fibre networks through to SD-WAN, Cyber Security and Unified Comms products. Regularly voted one of the Best Places to Work and with over 2,500 customers this will be a challenging and interesting role. The Role You will design and deliver infrastructure solutions for small to medium sized customers (typically 50-200 users). You will scope and deliver projects from end-to-end to migrate client's to an Azure Modern Workplace. Ideally you will have experience of taking a client through one complete migration project using Azure Cloud, InTune, M365 and SharePoint, moving them from on-prem to the Cloud. You will be designing and implementing infrastructure whilst building strong working relationships and attending regular reviews. Projects will include Office fit-outs, Server and Network migrations using Office365, SharePoint & Azure Environments Tech Stack To be considered for interview you will have worked in an Infrastructure Engineer role previously, scoping, building and configuring Infrastructure projects not just supporting and maintaining these technologies: Windows Server and Microsoft Modern Workplace technologies Intune, Autopilot, Office365, SharePoint, MDM etc. Azure Cloud platforms defining customer migrations, configuration and maintenance. On-premise Windows Server and Remote Desktop Services, Session Host, Connection Broker etc. Networking Configuring switches and firewalls, VPNs, DNS, TCP/IP etc. Proven experience in a customer facing role great communication skills to work with audiences of varying technical knowledge. Proven skills in incident and problem management, change and configuration management. Understanding and experience with customer SLAs Microsoft or Cisco Certifications and experience of Co-Pilot would be beneficial but is not essential. APPLY NOW FOR IMMEDIATE CONSIDERATION AND INTERVIEW IN THE NEXT WEEK. Salary: £50,000 - £60,000 + private health, Pension, Life insurance, discounts and many more benefits Location: Farnborough, Surrey 50% office in Camberley / 50% on Client sites all within 20 miles of their office. Duration: Permanent
Join Our Dynamic Network Team as a Senior Network Engineer! Unlock Your Potential with Innovative Technologies! The successful candidate will have high-level in-depth knowledge of Cisco Unified Communications as well as other Cisco technologies including, Routing and Switching, Cisco Wireless Networking and Cisco ISE. Are you a skilled networking enthusiast looking to tackle a pivotal role in a diverse team? We are seeking a talented individual to join our esteemed Network Team, ensuring flawless operations and pushing the boundaries of technological excellence. What you will be doing: Configuration Maestro: Dive into the heart of our client's network infrastructure, thoughtfully configuring various components such as Unified Communications and Collaboration, Routing, Switching, Storage, SDN and Wireless technologies. Incident Management Hard worker: Steer the ship during network outages by following the Major Incident Management Process meticulously, ensuring swift resolutions and minimal disruptions. Root Cause Detective: Undertake and lead 'Root Cause Analysis' investigations, putting on your detective hat to solve network faults, security concerns, and performance issues. Collaborative Specialist: Work hand-in-hand with the network architect and solutions team, providing crucial technical support and insight during the implementation of projects into Service and Support. Tech Whisperer: Bring your extensive knowledge and experience with Cisco technologies to the forefront, showcasing expertise in Unified Communication applications, Routing/Switching, Wireless networking, Cisco ISE, and more. Adaptable Maestro: Navigate both physical and virtual networks with ease, demonstrating flexibility and adaptability to meet the diverse needs of our client's estate. Tooling Extraordinaire: Leverage your experience with tools such as Cisco Prime, OpsView, and others, elevating our capabilities in network monitoring and management. What you will bring: High-level in-depth knowledge of Cisco technologies to include, Cisco Unified Communication applications and devices, Cisco Wireless Networking and Cisco ISE. Security Clearance: Be eligible for DV Clearance, proving your commitment to the highest standards of security. CCNA Certified and either working towards or ready to gain CCNP accreditation: Showcase your commitment to excellence and continuous improvement in networking. Exposure to a multitude of networks both physical and virtual. Software Defined Networking Guru: Demonstrate a solid grasp of Software Defined Networking, staying ahead of the curve in network innovation. Mobility Enabler: Hold a Full UK Driving License, ready to embark on occasional travel to other sites and showcase your on-site expertise. Time Management Maestro: Thrive in a dynamic environment, delivering results within flexible timelines and work. It would be great if you had: Toolbox Diversity: Bring in more expertise with experience in Linux Servers, Python Scripting Language, VMware vCentre, Ansible, Cisco Prime, OpsView or similar. Experience of Software Defined Networking Working knowledge of Cisco Wireless networking applications and devices. MoD Insight: Previous experience within a MoD environment is a plus, showcasing your adaptability to secure and regulated environments. If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time, Permanent Location: Salisbury Security Clearance Level: DV cleared or eligible to obtain DV clearance. Salary: up to £50,000 per annum Benefits: 25 days annual leave with the option to buy extra days, life assurance, pension, 3% flexible benefits fund and health cash plan. Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improve performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about our company? Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets.
Apr 17, 2024
Full time
Join Our Dynamic Network Team as a Senior Network Engineer! Unlock Your Potential with Innovative Technologies! The successful candidate will have high-level in-depth knowledge of Cisco Unified Communications as well as other Cisco technologies including, Routing and Switching, Cisco Wireless Networking and Cisco ISE. Are you a skilled networking enthusiast looking to tackle a pivotal role in a diverse team? We are seeking a talented individual to join our esteemed Network Team, ensuring flawless operations and pushing the boundaries of technological excellence. What you will be doing: Configuration Maestro: Dive into the heart of our client's network infrastructure, thoughtfully configuring various components such as Unified Communications and Collaboration, Routing, Switching, Storage, SDN and Wireless technologies. Incident Management Hard worker: Steer the ship during network outages by following the Major Incident Management Process meticulously, ensuring swift resolutions and minimal disruptions. Root Cause Detective: Undertake and lead 'Root Cause Analysis' investigations, putting on your detective hat to solve network faults, security concerns, and performance issues. Collaborative Specialist: Work hand-in-hand with the network architect and solutions team, providing crucial technical support and insight during the implementation of projects into Service and Support. Tech Whisperer: Bring your extensive knowledge and experience with Cisco technologies to the forefront, showcasing expertise in Unified Communication applications, Routing/Switching, Wireless networking, Cisco ISE, and more. Adaptable Maestro: Navigate both physical and virtual networks with ease, demonstrating flexibility and adaptability to meet the diverse needs of our client's estate. Tooling Extraordinaire: Leverage your experience with tools such as Cisco Prime, OpsView, and others, elevating our capabilities in network monitoring and management. What you will bring: High-level in-depth knowledge of Cisco technologies to include, Cisco Unified Communication applications and devices, Cisco Wireless Networking and Cisco ISE. Security Clearance: Be eligible for DV Clearance, proving your commitment to the highest standards of security. CCNA Certified and either working towards or ready to gain CCNP accreditation: Showcase your commitment to excellence and continuous improvement in networking. Exposure to a multitude of networks both physical and virtual. Software Defined Networking Guru: Demonstrate a solid grasp of Software Defined Networking, staying ahead of the curve in network innovation. Mobility Enabler: Hold a Full UK Driving License, ready to embark on occasional travel to other sites and showcase your on-site expertise. Time Management Maestro: Thrive in a dynamic environment, delivering results within flexible timelines and work. It would be great if you had: Toolbox Diversity: Bring in more expertise with experience in Linux Servers, Python Scripting Language, VMware vCentre, Ansible, Cisco Prime, OpsView or similar. Experience of Software Defined Networking Working knowledge of Cisco Wireless networking applications and devices. MoD Insight: Previous experience within a MoD environment is a plus, showcasing your adaptability to secure and regulated environments. If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time, Permanent Location: Salisbury Security Clearance Level: DV cleared or eligible to obtain DV clearance. Salary: up to £50,000 per annum Benefits: 25 days annual leave with the option to buy extra days, life assurance, pension, 3% flexible benefits fund and health cash plan. Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improve performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about our company? Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets.
We are seeking a number of experienced Senior Engineers with specialised expertise in VMware Horizon, Dynamic Environment Manager (DEM), App Volumes, Windows 11, Unified Access Gateway (UAG), Active Directory Federation Services (ADFS), and NetIQ. The ideal candidate will possess strong technical skills in VDI management within a scalable environment and demonstrate the ability to design, implement, and maintain end-user computing solutions. Sopra Steria is developing a new Managed Service to replace a complex legacy Enterprise infrastructure. This will require a high level of automation and repeatable component design patterns to allow the deployment of customer business solutions within short time frames. The project will make heavy use of Windows and VMware technologies, along with Ansible, Terraform and Scripting supported by niche infrastructure and applications. What you'll bring: VMware Horizon & UAG VMware Dynamic Environment Manager (DEM) App Volumes Windows 11 (including CIS L2 policies, base/gold image deployments) It would be great if you had: NetIQ Identity Access Management PowerShell, scripting, and automation Security Best Practices / Secure by Design VMware related qualifications If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: PermanentLocation: Farnborough - 5 days per weekSecurity Clearance Level: SC cleared minimum, must be eligible for DVInternal Recruiter: RebeccaSalary: £70,000-80,000 per annumBenefits: £5,400 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? Our Aerospace, Defence and Security business designs, develops and deploys digital solutions that bring clients enduring business value across the UK's Public and Private sectors. We foster a culture in which employees feel valued and supported, delivering exceptional rates of customer satisfaction in the UK's most complex safety- and security-critical markets.
Apr 17, 2024
Full time
We are seeking a number of experienced Senior Engineers with specialised expertise in VMware Horizon, Dynamic Environment Manager (DEM), App Volumes, Windows 11, Unified Access Gateway (UAG), Active Directory Federation Services (ADFS), and NetIQ. The ideal candidate will possess strong technical skills in VDI management within a scalable environment and demonstrate the ability to design, implement, and maintain end-user computing solutions. Sopra Steria is developing a new Managed Service to replace a complex legacy Enterprise infrastructure. This will require a high level of automation and repeatable component design patterns to allow the deployment of customer business solutions within short time frames. The project will make heavy use of Windows and VMware technologies, along with Ansible, Terraform and Scripting supported by niche infrastructure and applications. What you'll bring: VMware Horizon & UAG VMware Dynamic Environment Manager (DEM) App Volumes Windows 11 (including CIS L2 policies, base/gold image deployments) It would be great if you had: NetIQ Identity Access Management PowerShell, scripting, and automation Security Best Practices / Secure by Design VMware related qualifications If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: PermanentLocation: Farnborough - 5 days per weekSecurity Clearance Level: SC cleared minimum, must be eligible for DVInternal Recruiter: RebeccaSalary: £70,000-80,000 per annumBenefits: £5,400 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? Our Aerospace, Defence and Security business designs, develops and deploys digital solutions that bring clients enduring business value across the UK's Public and Private sectors. We foster a culture in which employees feel valued and supported, delivering exceptional rates of customer satisfaction in the UK's most complex safety- and security-critical markets.
My client, a consultancy organisation is on the lookout for a Voice Architect for an initial 6-month contract. They are looking for someone that has extensive experience with MS Teams and Oracle Location : Remote (Must be in the UK) Rate : £700/800 P/D (Inside of IR35) Start Date : ASAP Role Overview : My client is looking for someone to support the 2024 Teams Roll-Out Project, requiring expertise in Cisco unified communications , cloud voice technologies , Microsoft Teams , Oracle SBC, SIP protocol , and tier 3-4 operational support . Significant experience supporting unified communications in large enterprise environments. Provide technical direction and engineering support for projects and infrastructure within the project. Possess advanced functional knowledge of evolving voice and network engineering industry technologies/competition, concepts, and trends. Key Technical Skills: Advanced hands-on telephony experience within Cisco, MS Teams, MS Teams Voice, Oracle SBC/ECB, and/or routing of Universal/International Toll-Free routing Significant hands-on experience Oracle SBC network design, configuration, support, and maintenance Advanced hands-on experience with the SIP protocol and analyzing call flows for global dial plan design Advanced level of SIP Normalization scripting. Strong proficiency with global direct routing, E.164 dial plans, e911, SIP Trunking, PowerShell scripting, and MS Teams routing policies Microsoft Teams ACME 3900 Platform Cisco Call Management Technology Experience with Cisco 4400 and Catalyst Gateways to support provider connections. Experience with Oracle Interoperations Monitoring Oracle ACME Session Border Controllers - Oracle SBC/ECB Teams Direct Routing Experience with the following Apps is a plus: Intrado E911, Mutare Spam calls, Unimax for Provisioning Audio Codes and Poly Desk Phones for Teams, good to have Cisco CUBE and Analog Gateways, good to have
Apr 16, 2024
Full time
My client, a consultancy organisation is on the lookout for a Voice Architect for an initial 6-month contract. They are looking for someone that has extensive experience with MS Teams and Oracle Location : Remote (Must be in the UK) Rate : £700/800 P/D (Inside of IR35) Start Date : ASAP Role Overview : My client is looking for someone to support the 2024 Teams Roll-Out Project, requiring expertise in Cisco unified communications , cloud voice technologies , Microsoft Teams , Oracle SBC, SIP protocol , and tier 3-4 operational support . Significant experience supporting unified communications in large enterprise environments. Provide technical direction and engineering support for projects and infrastructure within the project. Possess advanced functional knowledge of evolving voice and network engineering industry technologies/competition, concepts, and trends. Key Technical Skills: Advanced hands-on telephony experience within Cisco, MS Teams, MS Teams Voice, Oracle SBC/ECB, and/or routing of Universal/International Toll-Free routing Significant hands-on experience Oracle SBC network design, configuration, support, and maintenance Advanced hands-on experience with the SIP protocol and analyzing call flows for global dial plan design Advanced level of SIP Normalization scripting. Strong proficiency with global direct routing, E.164 dial plans, e911, SIP Trunking, PowerShell scripting, and MS Teams routing policies Microsoft Teams ACME 3900 Platform Cisco Call Management Technology Experience with Cisco 4400 and Catalyst Gateways to support provider connections. Experience with Oracle Interoperations Monitoring Oracle ACME Session Border Controllers - Oracle SBC/ECB Teams Direct Routing Experience with the following Apps is a plus: Intrado E911, Mutare Spam calls, Unimax for Provisioning Audio Codes and Poly Desk Phones for Teams, good to have Cisco CUBE and Analog Gateways, good to have
Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery the stuff dreams are made of. Who We Are When we say, the stuff dreams are made of, we re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what s next From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. The Global Technology Operations Center (GTOC) department consists of several teams that work together with a one-team approach, across the USA, UK and Poland. We are the first point of contact for technical and operational issues within Warner Bros. Discovery. The GTOC teams are responsible for initiating the major incident process, triaging technical problems and escalation to support our broadcast/streaming infrastructure. Junior Digital Analyst - Live Events, supports an extensive suite of Live, VOD, OTT/Digital Playout via client applications. You will report to the Duty Operations Manager and be part of a team made up of Juniors, Analysts and Senior Analysts. You will primarily focus on live Sports through our TNT, Eurosports, Discovery Plus and GCN brands. Think Olympics, Premier League, Champions League, ATP Tennis and Tour de France as a start. The position is a shift-based role, requiring some flexibility with working hours. You will be working as part of a unified team, which consists of members from multiple disciplines (Platforms, Networks & Digital), to form a dynamic technology-focused team, capable of monitoring all linear and non-linear output, as well as supporting IT infrastructure. You will be expected to use your operational analytics and incident management skills to provide support for all issue areas, working with support teams/engineers for a swift resolution to any technical issues. You will also be expected to support and educate your team members about new processes, while independently keeping your technical know-how up to date. Key Responsibilities Provide eyes on glass monitoring support during live events, aired on WBD s Direct to Consumer (DTC) propositions. Conduct Pre/During/Post Live checks on assets. Provide triage support by interrogating systems. Escalate incidents internally within the team for further support. Issue communications to business users in the event of an incident. Provide daily incident status reporting to business users. Update department support documentation promptly to reflect all changes (Knowledgebase, run books, etc ). Qualifications Previous experience in digital media. Working knowledge of MS Word, Excel or similar computer software systems. Education - Preferred Bachelor's degree in Digital Media, Information Systems, Computer Science, Business Administration, or related field or equivalent experience. Excellent interpersonal skills Preferred - Multilingual, ideally some understanding of European languages. How We Get Things Done This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you re a qualified candidate with a disability and you need a reasonable accommodation in order to apply for this position, please contact us at .
Aug 18, 2023
Full time
Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery the stuff dreams are made of. Who We Are When we say, the stuff dreams are made of, we re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what s next From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. The Global Technology Operations Center (GTOC) department consists of several teams that work together with a one-team approach, across the USA, UK and Poland. We are the first point of contact for technical and operational issues within Warner Bros. Discovery. The GTOC teams are responsible for initiating the major incident process, triaging technical problems and escalation to support our broadcast/streaming infrastructure. Junior Digital Analyst - Live Events, supports an extensive suite of Live, VOD, OTT/Digital Playout via client applications. You will report to the Duty Operations Manager and be part of a team made up of Juniors, Analysts and Senior Analysts. You will primarily focus on live Sports through our TNT, Eurosports, Discovery Plus and GCN brands. Think Olympics, Premier League, Champions League, ATP Tennis and Tour de France as a start. The position is a shift-based role, requiring some flexibility with working hours. You will be working as part of a unified team, which consists of members from multiple disciplines (Platforms, Networks & Digital), to form a dynamic technology-focused team, capable of monitoring all linear and non-linear output, as well as supporting IT infrastructure. You will be expected to use your operational analytics and incident management skills to provide support for all issue areas, working with support teams/engineers for a swift resolution to any technical issues. You will also be expected to support and educate your team members about new processes, while independently keeping your technical know-how up to date. Key Responsibilities Provide eyes on glass monitoring support during live events, aired on WBD s Direct to Consumer (DTC) propositions. Conduct Pre/During/Post Live checks on assets. Provide triage support by interrogating systems. Escalate incidents internally within the team for further support. Issue communications to business users in the event of an incident. Provide daily incident status reporting to business users. Update department support documentation promptly to reflect all changes (Knowledgebase, run books, etc ). Qualifications Previous experience in digital media. Working knowledge of MS Word, Excel or similar computer software systems. Education - Preferred Bachelor's degree in Digital Media, Information Systems, Computer Science, Business Administration, or related field or equivalent experience. Excellent interpersonal skills Preferred - Multilingual, ideally some understanding of European languages. How We Get Things Done This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you re a qualified candidate with a disability and you need a reasonable accommodation in order to apply for this position, please contact us at .
Job Introduction Do you want to be part of the team that enables some of the BBC's most popular digital products? Are you looking for an opportunity to use your skills to help our engineers own and operate the platform services needed to meet the demands of scale and performance? If so, then we might have just the opportunity you're looking for. In the Digital Products Group we're building a unified platform for delivering the BBC's digital content. WebCore serves over 2 billion requests a month for sites including BBC Home, News and Sport. With more BBC products coming on board every quarter , our challenge is to provide a robust and secure platform that can operate at this increasing scale while also providing the features that enable our full-stack, audience experience teams to deliver innovative and personalised experiences to BBC users. Learn more about the Web Core mission from our Head of Architecture, Matthew Clark . You can also read about how we are stretching AWS Lambda in a two-part blog post from our Technical Architect, Johnathan Ishmael (also see part 2 ). Our Teams Core Services supports every part of the developer lifecycle - creating, building, deploying, and owning. This gives us a diverse set of problem domains to tackle while also operating the systems that serve millions of requests each week. Our Platform engineers build and operate the underlying platform and infrastructure. They typically specialise in one or more systems and components, while working across the stack to build domain solutions. Within our platform area, this can mean specialising in our traffic management layers (Belfrage & Mozart), and our data aggregation and Lamdba execution layers (Fabl & Morph). You will be working with some fantastic engineers across these systems to solve fascinating problems of scale, observability, performance, high-availability and security. Languages and technologies we use We use a range of AWS technologies including Lambda, Elasticache (Redis), S3, Aurora, EC2s and more. We own systems written in Node, Ruby, Elixir, and many more. What will you work on? As a member of one of our Platform teams, you'll be working on some of the toughest backend problems you'll encounter at the BBC with the support of colleagues with a wide range of skill sets. You'll gain insight into the challenges of running a mission-critical platform at scale and get the chance to expand your skills with training and mentoring opportunities. We want to give you the opportunity to work with fascinating tech and get your hands dirty with interesting systems. We want to support you and grow your skills as an engineer - and this Role Responsibility Main responsibilities Technical: Building well engineered, highly-available solutions to handle huge volumes of traffic. Building software that meets the requirements for a fast, reliable & always-on service. Seeking to always learn about new technologies or approaches, and championing them to ensure our products and processes are world class. People : Working with others to get things done in a pro-active and positive way. Working closely with and understanding needs of the teams building on the WebCore platform, enabling them to deliver high value to the audience. Working closely with our operations team to ensure the WebCore platform is well-supported, scalable and reliable. Contributing to an environment of engineering excellence and continuous improvement. Delivery: Delivering features using agile development practices. Seeking out new tools and methodologies to evolve our development processes. Solving operational issues, including working under a DevOps model. Assisting with recruiting, mentoring and training new team members. Inclusion & Diversity Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. To find out more about Diversity and Inclusion at the BBC, please visit our dedicated site here where you can discover the variety of staff networks we have, read our D&I strategy and reports, and learn about our ambitious Creative Diversity initiative which aims to transform the content the BBC creates. Are you the right candidate? Essential Demonstrable experience writing and maintaining robust production software Demonstrable experience with Elixir or a functional programming language Experience in Agile practices Experience in Cloud architecture Experience in DevOps Experience in testing and design patterns Competence in developing for operational concerns (monitoring integration, performance testing, security considerations) Desirable Takes responsibility for driving tasks to completion Understanding of designing & implementing for non-functional concerns Experience of database design and use in software applications Software Engineering or Computer Science Degree or equivalent Package Description Band: C and D Contract type: Permanent Location: Glasgow, Scotland, Cardiff,Salford or Flexible We're happy to discuss flexible working. Please indicate your choice under the flexible working question in the application . There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage. Excellent career progression - the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Unrivalled training and development opportunities - our in-house Academy hosts a wide range of internal and external courses and certification. Benefits - We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more. Mae'r sefyllfa gyda'r coronafeirws yn datblygu'n gyflym, ac mae'r BBC yn awyddus i barhau i sicrhau diogelwch a lles pobl ar draws y BBC, gan barhau i warchod ein gwasanaethau hefyd. I leihau'r risg, dim ond y bobl sy'n hanfodol i'n hallbwn darlledu fydd yn cael mynediad i adeiladau'r BBC. O ddydd Mercher 18 fed Mawrth ymlaen, bydd pob asesiad a chyfweliad yn cael ei gynnal o bell, nes rhoddir gwybod yn wahanol. I gael mwy o wybodaeth, ewch i About the BBC We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviors in the document attached below. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexuality, social background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.
Sep 23, 2022
Full time
Job Introduction Do you want to be part of the team that enables some of the BBC's most popular digital products? Are you looking for an opportunity to use your skills to help our engineers own and operate the platform services needed to meet the demands of scale and performance? If so, then we might have just the opportunity you're looking for. In the Digital Products Group we're building a unified platform for delivering the BBC's digital content. WebCore serves over 2 billion requests a month for sites including BBC Home, News and Sport. With more BBC products coming on board every quarter , our challenge is to provide a robust and secure platform that can operate at this increasing scale while also providing the features that enable our full-stack, audience experience teams to deliver innovative and personalised experiences to BBC users. Learn more about the Web Core mission from our Head of Architecture, Matthew Clark . You can also read about how we are stretching AWS Lambda in a two-part blog post from our Technical Architect, Johnathan Ishmael (also see part 2 ). Our Teams Core Services supports every part of the developer lifecycle - creating, building, deploying, and owning. This gives us a diverse set of problem domains to tackle while also operating the systems that serve millions of requests each week. Our Platform engineers build and operate the underlying platform and infrastructure. They typically specialise in one or more systems and components, while working across the stack to build domain solutions. Within our platform area, this can mean specialising in our traffic management layers (Belfrage & Mozart), and our data aggregation and Lamdba execution layers (Fabl & Morph). You will be working with some fantastic engineers across these systems to solve fascinating problems of scale, observability, performance, high-availability and security. Languages and technologies we use We use a range of AWS technologies including Lambda, Elasticache (Redis), S3, Aurora, EC2s and more. We own systems written in Node, Ruby, Elixir, and many more. What will you work on? As a member of one of our Platform teams, you'll be working on some of the toughest backend problems you'll encounter at the BBC with the support of colleagues with a wide range of skill sets. You'll gain insight into the challenges of running a mission-critical platform at scale and get the chance to expand your skills with training and mentoring opportunities. We want to give you the opportunity to work with fascinating tech and get your hands dirty with interesting systems. We want to support you and grow your skills as an engineer - and this Role Responsibility Main responsibilities Technical: Building well engineered, highly-available solutions to handle huge volumes of traffic. Building software that meets the requirements for a fast, reliable & always-on service. Seeking to always learn about new technologies or approaches, and championing them to ensure our products and processes are world class. People : Working with others to get things done in a pro-active and positive way. Working closely with and understanding needs of the teams building on the WebCore platform, enabling them to deliver high value to the audience. Working closely with our operations team to ensure the WebCore platform is well-supported, scalable and reliable. Contributing to an environment of engineering excellence and continuous improvement. Delivery: Delivering features using agile development practices. Seeking out new tools and methodologies to evolve our development processes. Solving operational issues, including working under a DevOps model. Assisting with recruiting, mentoring and training new team members. Inclusion & Diversity Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. To find out more about Diversity and Inclusion at the BBC, please visit our dedicated site here where you can discover the variety of staff networks we have, read our D&I strategy and reports, and learn about our ambitious Creative Diversity initiative which aims to transform the content the BBC creates. Are you the right candidate? Essential Demonstrable experience writing and maintaining robust production software Demonstrable experience with Elixir or a functional programming language Experience in Agile practices Experience in Cloud architecture Experience in DevOps Experience in testing and design patterns Competence in developing for operational concerns (monitoring integration, performance testing, security considerations) Desirable Takes responsibility for driving tasks to completion Understanding of designing & implementing for non-functional concerns Experience of database design and use in software applications Software Engineering or Computer Science Degree or equivalent Package Description Band: C and D Contract type: Permanent Location: Glasgow, Scotland, Cardiff,Salford or Flexible We're happy to discuss flexible working. Please indicate your choice under the flexible working question in the application . There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage. Excellent career progression - the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Unrivalled training and development opportunities - our in-house Academy hosts a wide range of internal and external courses and certification. Benefits - We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more. Mae'r sefyllfa gyda'r coronafeirws yn datblygu'n gyflym, ac mae'r BBC yn awyddus i barhau i sicrhau diogelwch a lles pobl ar draws y BBC, gan barhau i warchod ein gwasanaethau hefyd. I leihau'r risg, dim ond y bobl sy'n hanfodol i'n hallbwn darlledu fydd yn cael mynediad i adeiladau'r BBC. O ddydd Mercher 18 fed Mawrth ymlaen, bydd pob asesiad a chyfweliad yn cael ei gynnal o bell, nes rhoddir gwybod yn wahanol. I gael mwy o wybodaeth, ewch i About the BBC We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviors in the document attached below. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexuality, social background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.
Location UK Wide The Job on Offer: Capgemini Cloud Infrastructure Services (CIS) UK has the largest Projects & Consulting (P&C) practice in CIS globally - covering all the CIS portfolio. We work on a range of exciting projects for many different clients across all sectors. The roles of EUC Enterprise Architect operates within the Edge capability, focusing on consulting, architecting, designing, building, migrating and testing workplace services and solutions. Your Role: As an Edge Enterprise Architect you will get exposure to the following types of projects and roles: Projects contribution and technical leadership: Participate in design and supervise build and move to run activities Service Design: High-level architecture design Plan and prepare design review presentation with Architects and Service Managers to validate or decide on major architecture evolutions Service Transition: Supervise strategic partners and subcontractors to produce design, build and deploy new IT services (or service changes) Service Catalogue: Maintain service catalogue up-to-date for EUC services Develop road map for the organization - Short term and long term Plan Design and plan roll out of major upgrades Manage hardware roadmap with vendors to ensure smooth transitions: continuous supply chain globally, support of new models by standard OS images and application support for major business applications. Application store: Define and maintain application management process within the store (entrance, suppression, change, approval path) Experience and evidence of working on workplace projects is core to this role. Your Profile: End User Enterprise Architect should have a minimum experience level of 4 years, with evidence of exposure to complex Workplace projects during this time. SKILLS and EXPERIENCE: Significant experience of traditional on-premise, Native Cloud & Hybrid topologies for these services Experience or knowledge with On-Premise & Cloud based MS O365 services including: Exchange, Skype for Business, SharePoint, OneDrive, Teams, Intune Knowledge of Identity management services: Federation & IAM solutions - Azure IAM, Federation Services Service / Data - compliance, management & security (antivirus, encryption, data leakage protection, governance, policies, RBAC, archiving, backups, journalling etc.) End user applications and desktop clients - Microsoft Office (Outlook, Teams, Skype for Business, Lync, browsers etc.) Reporting, monitoring and governance - tools, processes, applications and controls Exposure to various versions of applications & services often found in enterprises - for example: Exchange & O365 Exchange Online, Lync Server ó SfB O365 Knowledge of service & account provisioning - services, processes & methods Licensing management - understanding of Microsoft licensing, management & types Knowledge of or experience with other non-Microsoft messaging, collaboration & unified communications technologies is desirable - SaaS based & on-premise products Be able to lead a technical presentations or proposal and collaborate with SMEs & stakeholders effectively in projects or related deliverable activities Why Capgemini is Unique? • At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. • We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. • Capgemini offers the opportunity to shape your career path, based on your interests and ambitions. For example, if you want to become a 'People Manager' Connected Manager learning journey is there for you. If you want to become an 'Architect' our Global Architect Community offerings can help you get there. Get the Future You Want: Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. About Capgemini: Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion.
Sep 21, 2022
Full time
Location UK Wide The Job on Offer: Capgemini Cloud Infrastructure Services (CIS) UK has the largest Projects & Consulting (P&C) practice in CIS globally - covering all the CIS portfolio. We work on a range of exciting projects for many different clients across all sectors. The roles of EUC Enterprise Architect operates within the Edge capability, focusing on consulting, architecting, designing, building, migrating and testing workplace services and solutions. Your Role: As an Edge Enterprise Architect you will get exposure to the following types of projects and roles: Projects contribution and technical leadership: Participate in design and supervise build and move to run activities Service Design: High-level architecture design Plan and prepare design review presentation with Architects and Service Managers to validate or decide on major architecture evolutions Service Transition: Supervise strategic partners and subcontractors to produce design, build and deploy new IT services (or service changes) Service Catalogue: Maintain service catalogue up-to-date for EUC services Develop road map for the organization - Short term and long term Plan Design and plan roll out of major upgrades Manage hardware roadmap with vendors to ensure smooth transitions: continuous supply chain globally, support of new models by standard OS images and application support for major business applications. Application store: Define and maintain application management process within the store (entrance, suppression, change, approval path) Experience and evidence of working on workplace projects is core to this role. Your Profile: End User Enterprise Architect should have a minimum experience level of 4 years, with evidence of exposure to complex Workplace projects during this time. SKILLS and EXPERIENCE: Significant experience of traditional on-premise, Native Cloud & Hybrid topologies for these services Experience or knowledge with On-Premise & Cloud based MS O365 services including: Exchange, Skype for Business, SharePoint, OneDrive, Teams, Intune Knowledge of Identity management services: Federation & IAM solutions - Azure IAM, Federation Services Service / Data - compliance, management & security (antivirus, encryption, data leakage protection, governance, policies, RBAC, archiving, backups, journalling etc.) End user applications and desktop clients - Microsoft Office (Outlook, Teams, Skype for Business, Lync, browsers etc.) Reporting, monitoring and governance - tools, processes, applications and controls Exposure to various versions of applications & services often found in enterprises - for example: Exchange & O365 Exchange Online, Lync Server ó SfB O365 Knowledge of service & account provisioning - services, processes & methods Licensing management - understanding of Microsoft licensing, management & types Knowledge of or experience with other non-Microsoft messaging, collaboration & unified communications technologies is desirable - SaaS based & on-premise products Be able to lead a technical presentations or proposal and collaborate with SMEs & stakeholders effectively in projects or related deliverable activities Why Capgemini is Unique? • At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. • We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. • Capgemini offers the opportunity to shape your career path, based on your interests and ambitions. For example, if you want to become a 'People Manager' Connected Manager learning journey is there for you. If you want to become an 'Architect' our Global Architect Community offerings can help you get there. Get the Future You Want: Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. About Capgemini: Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion.
Could you help us achieve our ambition to be a Digital Leader for the significantly changing financial services industry? Could you help us build our business as we endeavour to shape the future of Financial Planning? The role The Infrastructure and Technical Operations function is responsible for the development and support of infrastructure, client environment, collaboration technologies and telephony for Schroders Personal Wealth. Key to our success is our new modern digital workplace proposition and we are looking for a Senior Infrastructure Engineer with experience to assist with its development. What you'll be doing Our engineers are hands on and working as part of a small engineering team developing and implementing the components that will make up the overall proposition. Undertaking and in some cases leading activities to transform business requirements and specifications into capabilities and exploring infrastructure delivery options, developing design ideas as you go. Interacting with both business colleagues and external suppliers to develop and support infrastructure solutions across the organisation. Developing solutions to time and quality standards against the requirements of the business. Participating in cross organisational squads to develop capabilities and gain advocacy for your solutions through building effective working relationships. Discussing solutions with business customers, technical subject matter experts and vendors, to agree, develop and deliver solutions in a truly collaborative set up. Your qualifications & experience Whilst skills, knowledge and prior experience are meaningful to us we want people who are highly motivated with an inquisitive approach to work and a willingness to challenge the status quo. We're also a people business and to support these huge technical endeavours you'll need to use a range of interpersonal skills and take a collaborative approach. Experience of participating in cross disciplined technical teams. Experience of working with 3rd party technical suppliers and co-ordinating development and support activities with their technical teams. Strong stakeholder management with the ability to advocate change and influence technical direction. The ability to self-start and organise personal workload. We will be looking for technical experience in any of the following: Collaboration & Unified Comms (Voice, Video, SharePoint, Email) MS365 Product Suite (Previously Office 365 - Including but not limited to MS Teams, Exchange Online, SharePoint Online, OneDrive for Business) Device, Application & Data Management (Intune, Windows 10 Management) Office Engineering (Telemetry, Add On management & governance) MS365 Security Tooling Azure Active Directory Networking technologies including WAN, LAN and WiFi Process Automation, scripting / coding (Including but not limited to PowerShell, Power Platform, GraphAPI, JSON) Jira and Confluence toolsets You belong here At Schroders Personal Wealth, we welcome all. All colours, cultures, genders, beliefs, religions, ages, people. We depend on the unique approaches of our team members to help us meet our ambitions. We are committed to increasing diversity across our team and ensuring that Schroders Personal Wealth is a place where people from all backgrounds can make an impact and reach their potential. Work in a way that works for you When it comes to flexible working, we'll do our best to accommodate your needs with our flexible working policy. Please enquire in your interview. What we'll give you You can expect a career that's full of opportunity and support to help you develop. We offer a competitive total reward package, which means you share in the success you help create. A market leading defined contribution pension scheme. An additional 4% of your annual salary in a Flexible benefits package that you can select and pay for conveniently via a salary deduction or take as cash. 25 days holiday allowance plus bank holidays. An incentive scheme, based on the company's performance and your contribution to it. About us Schroders Personal Wealth combines over 400 years of expertise from Lloyds Banking Group and Schroders plc, two leading British companies partnering to bring financial planning services to more people in the UK. Our focus is on the personal relationship we develop with our customers, underpinned by leading edge technology, multi-channel customer reach and global investment expertise. We have built a green field infrastructure environment for Schroders Personal Wealth through a number of strategic transformational initiatives including the provision of a new fully cloud based digital environment. We aim to become a top UK financial planning business within five years. Would you like to be part of making this possible Join us Does this sound like a role that you'd like to know more about? If like us, you're more motivated by customers than by targets, and you'd thrive in a culture that is values and client led - then we'd love to hear from you.
Nov 04, 2021
Full time
Could you help us achieve our ambition to be a Digital Leader for the significantly changing financial services industry? Could you help us build our business as we endeavour to shape the future of Financial Planning? The role The Infrastructure and Technical Operations function is responsible for the development and support of infrastructure, client environment, collaboration technologies and telephony for Schroders Personal Wealth. Key to our success is our new modern digital workplace proposition and we are looking for a Senior Infrastructure Engineer with experience to assist with its development. What you'll be doing Our engineers are hands on and working as part of a small engineering team developing and implementing the components that will make up the overall proposition. Undertaking and in some cases leading activities to transform business requirements and specifications into capabilities and exploring infrastructure delivery options, developing design ideas as you go. Interacting with both business colleagues and external suppliers to develop and support infrastructure solutions across the organisation. Developing solutions to time and quality standards against the requirements of the business. Participating in cross organisational squads to develop capabilities and gain advocacy for your solutions through building effective working relationships. Discussing solutions with business customers, technical subject matter experts and vendors, to agree, develop and deliver solutions in a truly collaborative set up. Your qualifications & experience Whilst skills, knowledge and prior experience are meaningful to us we want people who are highly motivated with an inquisitive approach to work and a willingness to challenge the status quo. We're also a people business and to support these huge technical endeavours you'll need to use a range of interpersonal skills and take a collaborative approach. Experience of participating in cross disciplined technical teams. Experience of working with 3rd party technical suppliers and co-ordinating development and support activities with their technical teams. Strong stakeholder management with the ability to advocate change and influence technical direction. The ability to self-start and organise personal workload. We will be looking for technical experience in any of the following: Collaboration & Unified Comms (Voice, Video, SharePoint, Email) MS365 Product Suite (Previously Office 365 - Including but not limited to MS Teams, Exchange Online, SharePoint Online, OneDrive for Business) Device, Application & Data Management (Intune, Windows 10 Management) Office Engineering (Telemetry, Add On management & governance) MS365 Security Tooling Azure Active Directory Networking technologies including WAN, LAN and WiFi Process Automation, scripting / coding (Including but not limited to PowerShell, Power Platform, GraphAPI, JSON) Jira and Confluence toolsets You belong here At Schroders Personal Wealth, we welcome all. All colours, cultures, genders, beliefs, religions, ages, people. We depend on the unique approaches of our team members to help us meet our ambitions. We are committed to increasing diversity across our team and ensuring that Schroders Personal Wealth is a place where people from all backgrounds can make an impact and reach their potential. Work in a way that works for you When it comes to flexible working, we'll do our best to accommodate your needs with our flexible working policy. Please enquire in your interview. What we'll give you You can expect a career that's full of opportunity and support to help you develop. We offer a competitive total reward package, which means you share in the success you help create. A market leading defined contribution pension scheme. An additional 4% of your annual salary in a Flexible benefits package that you can select and pay for conveniently via a salary deduction or take as cash. 25 days holiday allowance plus bank holidays. An incentive scheme, based on the company's performance and your contribution to it. About us Schroders Personal Wealth combines over 400 years of expertise from Lloyds Banking Group and Schroders plc, two leading British companies partnering to bring financial planning services to more people in the UK. Our focus is on the personal relationship we develop with our customers, underpinned by leading edge technology, multi-channel customer reach and global investment expertise. We have built a green field infrastructure environment for Schroders Personal Wealth through a number of strategic transformational initiatives including the provision of a new fully cloud based digital environment. We aim to become a top UK financial planning business within five years. Would you like to be part of making this possible Join us Does this sound like a role that you'd like to know more about? If like us, you're more motivated by customers than by targets, and you'd thrive in a culture that is values and client led - then we'd love to hear from you.
Job Title: Engineering Director, EMEA
Department: Engineering
Manager: CTO
Location: Andover
We are seeking an Engineering Director with an action-oriented mindset and a focus on exceeding expectations, who operates with vision and integrity. The Engineering Director can expect to play an active role in the development and completion of projects, plan and monitor work schedules, work with multiple and diverse teams and represent CloudPay’s culture and values. Some responsibilities also include aligning engineering activities and projects with company goals and objectives, providing expert guidance and support, approving newly-developed policies from various departments, and maintaining positive relationships with both internal and external stakeholders.
To be successful as a Director of Engineering, you should have exceptional leadership, communication and project management skills, years of management experience, and a belief in developing the skills and talents of others. Ideal candidates will have experience in identifying and navigating organizational changes, a keen interest in international trends in engineering and leadership, and an above average emotional intelligence.
Package and Benefits:
- Competitive annual salary
- 24 days annual leave, plus bank holidays
- 4% pension contribution
- Life assurance x4
- Private medical insurance
- Personal and professional development opportunities
- Friendly working environment
Attributes and Experience Required:
Requirements
People & Team management skills
Proven experience in managing distributed agile software development teams
Exceptional operational and organizational skills, attention to detail, and follow-through
Able to demonstrate strong data-driven decision making and prioritization skills
Excellent interpersonal and communication skills, with experience communicating with up to C-level
Ability to work efficiently and intensely while juggling multiple priorities
Action-Oriented Mindset
Up-to-date knowledge of the industry
Bachelor’s degree or equivalent experience
At least 8 year(s) of working experience as Technical Director or similar roles leading multiple teams
Desirable
Experience with complex, ambitious and high growth businesses that rely on a robust operational infrastructure to succeed
Daily Duties and Main Responsibilities Will Include:
Technology: Manage the interface between the technology team and the rest of the business, ensuring that priorities are aligned against the needs of the business, teams are unimpeded in their delivery needs and timelines are understood and driven-towards
Implement: Best practice agile engineering methods, ceremonies and mindsets. Provide guidance and coaching to PH CloudPay teams. Ensure effective collaboration with other CloudPay teams globally
Recruitment: Responsible for engineering hires and support other departments as necessary
Performance Management: Track team key OKRs/metrics and report to the CTO
Team Management and Co-ordination: Serve as the hub of a continuously evolving set of programmatic operations, staff infrastructure, and partner network. Be the “glue” that holds various parts of CloudPay together during this critical growth stage
Continually drive & champion inspection & adaptation of processes and technologies to improve overall business effectiveness
Collaborate with other cross-functional teams to address issues and drive results
About CloudPay
CloudPay provides managed global payroll services to multinational companies through a single, unified SaaS solution. By delivering end-to-end managed payroll services through an innovative platform, CloudPay ensures consistent and compliant payroll around the globe while reducing operating costs and manual processes.
The CloudPay solution is backed by deep industry expertise earned over 20+ years delivering services to more than 2,400 multinational entities. CloudPay’s solution guarantees accurate payroll processing across 120+ countries in more than 25 languages.
To learn more, visit cloudpay.net .
Jan 31, 2020
Full time
Job Title: Engineering Director, EMEA
Department: Engineering
Manager: CTO
Location: Andover
We are seeking an Engineering Director with an action-oriented mindset and a focus on exceeding expectations, who operates with vision and integrity. The Engineering Director can expect to play an active role in the development and completion of projects, plan and monitor work schedules, work with multiple and diverse teams and represent CloudPay’s culture and values. Some responsibilities also include aligning engineering activities and projects with company goals and objectives, providing expert guidance and support, approving newly-developed policies from various departments, and maintaining positive relationships with both internal and external stakeholders.
To be successful as a Director of Engineering, you should have exceptional leadership, communication and project management skills, years of management experience, and a belief in developing the skills and talents of others. Ideal candidates will have experience in identifying and navigating organizational changes, a keen interest in international trends in engineering and leadership, and an above average emotional intelligence.
Package and Benefits:
- Competitive annual salary
- 24 days annual leave, plus bank holidays
- 4% pension contribution
- Life assurance x4
- Private medical insurance
- Personal and professional development opportunities
- Friendly working environment
Attributes and Experience Required:
Requirements
People & Team management skills
Proven experience in managing distributed agile software development teams
Exceptional operational and organizational skills, attention to detail, and follow-through
Able to demonstrate strong data-driven decision making and prioritization skills
Excellent interpersonal and communication skills, with experience communicating with up to C-level
Ability to work efficiently and intensely while juggling multiple priorities
Action-Oriented Mindset
Up-to-date knowledge of the industry
Bachelor’s degree or equivalent experience
At least 8 year(s) of working experience as Technical Director or similar roles leading multiple teams
Desirable
Experience with complex, ambitious and high growth businesses that rely on a robust operational infrastructure to succeed
Daily Duties and Main Responsibilities Will Include:
Technology: Manage the interface between the technology team and the rest of the business, ensuring that priorities are aligned against the needs of the business, teams are unimpeded in their delivery needs and timelines are understood and driven-towards
Implement: Best practice agile engineering methods, ceremonies and mindsets. Provide guidance and coaching to PH CloudPay teams. Ensure effective collaboration with other CloudPay teams globally
Recruitment: Responsible for engineering hires and support other departments as necessary
Performance Management: Track team key OKRs/metrics and report to the CTO
Team Management and Co-ordination: Serve as the hub of a continuously evolving set of programmatic operations, staff infrastructure, and partner network. Be the “glue” that holds various parts of CloudPay together during this critical growth stage
Continually drive & champion inspection & adaptation of processes and technologies to improve overall business effectiveness
Collaborate with other cross-functional teams to address issues and drive results
About CloudPay
CloudPay provides managed global payroll services to multinational companies through a single, unified SaaS solution. By delivering end-to-end managed payroll services through an innovative platform, CloudPay ensures consistent and compliant payroll around the globe while reducing operating costs and manual processes.
The CloudPay solution is backed by deep industry expertise earned over 20+ years delivering services to more than 2,400 multinational entities. CloudPay’s solution guarantees accurate payroll processing across 120+ countries in more than 25 languages.
To learn more, visit cloudpay.net .
A Network Engineer position has become available to join one of the fastest growing companies in the country that offer tailor-made cloud hosted solutions and managed IT services.
Purpose of Job:
• Design, implementation and early life support of customer solutions.
• Development of data centre and core network infrastructure according to business needs and technology factors.
•4th line incident support, problem investigation and remediation.
Responsibilities:
Design and implementation of customer network solutions using a variety of technologies. Includes:
Gathering and interpreting customer requirements.
Producing technical recommendations that meet customer needs.
Engineering network infrastructure to supply local and wide area connectivity that supports our managed service delivery.
Implementing new technology into existing environments or as part of new solutions.
Providing early life support for new customer systems and facilitating training and handover to the Service Desk.
Development of new and existing technologies to meet current and future business and customer needs.
Taking ownership of escalations from the Service Desk to provide 4th line support for incidents and changes.
Problem management investigation and application of permanent fixes to reduce incidents and prevent recurrences of known issues.
Particular Focus on design, deployment and life cycle support for cloud and on premises IP Telephony deployments
Skills and Knowledge base:
Network engineers must cover a wide range of skills and must be willing to maintain and develop knowledge regularly. Proven ability in the following areas within a data centre environment is
essential.
Solid understanding and troubleshooting of IPv4 including:
Routing (Static and OSPF)
Switching (VLANs and LAGs)
Firewalls including SonicWALL; Cisco ASA and pfSense
DNS, DHCP, NAT and VPNs
Cisco IOS / NX-OS, Comware, Brocade, Procurve, VYOS and Ubiquiti
WAN technologies such as MPLS, VPLS and PWAN.
IP telephony or Unified Communications preferably ShoreTel.
Network monitoring tools such as Nagios, Observium, Solar Winds or other SNMP inspection methods.
Proficiency in the following areas may be useful to the role.
Practical understanding of Windows Server, Unix or Linux operating systems
Wireless technologies such as Aruba, SonicPoint and Cisco.
IPv6 and BGP.
Hypervisor technologies such as VMware or Hyper-V
Enterprise hardware for servers and storage including SAN.
Personal Attributes:
Candidates should demonstrate competency for the following.
Effective planning of mixed workloads with ability to monitor objectives and escalate as necessary.
Independent problem solving and the ability to work around blockages.
Self-sufficient workload management including prioritising and executing tasks.
Achieving positive outcomes through communication.
Collaborative team working and participation in meetings.
Maintaining a professional attitude with consideration for company reputation at all times.
Communication Skills:
A Network Engineer must demonstrate competency at communicating with a variety of audiences in both written and verbal forms.
Regular interaction with customers should be expected therefore the ability to manage and develop relationships positively is required.
Engineers are responsible for achieving positive results by driving cooperation with colleagues.
Representation of technical teams at customer meetings should be professional and enhance company reputation.
Competency at translating technical language for different audiences should be demonstrated.
If you have the key skills and experience then send in your CV today
Sep 09, 2016
A Network Engineer position has become available to join one of the fastest growing companies in the country that offer tailor-made cloud hosted solutions and managed IT services.
Purpose of Job:
• Design, implementation and early life support of customer solutions.
• Development of data centre and core network infrastructure according to business needs and technology factors.
•4th line incident support, problem investigation and remediation.
Responsibilities:
Design and implementation of customer network solutions using a variety of technologies. Includes:
Gathering and interpreting customer requirements.
Producing technical recommendations that meet customer needs.
Engineering network infrastructure to supply local and wide area connectivity that supports our managed service delivery.
Implementing new technology into existing environments or as part of new solutions.
Providing early life support for new customer systems and facilitating training and handover to the Service Desk.
Development of new and existing technologies to meet current and future business and customer needs.
Taking ownership of escalations from the Service Desk to provide 4th line support for incidents and changes.
Problem management investigation and application of permanent fixes to reduce incidents and prevent recurrences of known issues.
Particular Focus on design, deployment and life cycle support for cloud and on premises IP Telephony deployments
Skills and Knowledge base:
Network engineers must cover a wide range of skills and must be willing to maintain and develop knowledge regularly. Proven ability in the following areas within a data centre environment is
essential.
Solid understanding and troubleshooting of IPv4 including:
Routing (Static and OSPF)
Switching (VLANs and LAGs)
Firewalls including SonicWALL; Cisco ASA and pfSense
DNS, DHCP, NAT and VPNs
Cisco IOS / NX-OS, Comware, Brocade, Procurve, VYOS and Ubiquiti
WAN technologies such as MPLS, VPLS and PWAN.
IP telephony or Unified Communications preferably ShoreTel.
Network monitoring tools such as Nagios, Observium, Solar Winds or other SNMP inspection methods.
Proficiency in the following areas may be useful to the role.
Practical understanding of Windows Server, Unix or Linux operating systems
Wireless technologies such as Aruba, SonicPoint and Cisco.
IPv6 and BGP.
Hypervisor technologies such as VMware or Hyper-V
Enterprise hardware for servers and storage including SAN.
Personal Attributes:
Candidates should demonstrate competency for the following.
Effective planning of mixed workloads with ability to monitor objectives and escalate as necessary.
Independent problem solving and the ability to work around blockages.
Self-sufficient workload management including prioritising and executing tasks.
Achieving positive outcomes through communication.
Collaborative team working and participation in meetings.
Maintaining a professional attitude with consideration for company reputation at all times.
Communication Skills:
A Network Engineer must demonstrate competency at communicating with a variety of audiences in both written and verbal forms.
Regular interaction with customers should be expected therefore the ability to manage and develop relationships positively is required.
Engineers are responsible for achieving positive results by driving cooperation with colleagues.
Representation of technical teams at customer meetings should be professional and enhance company reputation.
Competency at translating technical language for different audiences should be demonstrated.
If you have the key skills and experience then send in your CV today
1st Line Support Engineer - Lync
Nigel Frank are looking for a 1st line support engineer who wants to get exposure to the UC space to join a key client based in London.
The ideal candidate will have junior knowledge of networking/ windows infrastructure OR Lync and over all have excellent communication skills. They will preferably come from a service provider background, with experience of supporting multiple clients at one time.
Key Skills include:
- 1-2 years experience within IT
- Experience with Lync/Skype for Business, Cisco, Avaya or other UC/VC products desireable
- Provide high level customer support at 1st line level to internal and external service users
- Technical support on the clients collaboration products and services; Audio, Web, UC and Video services.
- Ensure effective Incident Management in line with the companies defined SLA commitments
- Manage our suppliers to ensure incident resolution in line with set SLAs
- Support both internal/ external stakeholders with IT / IS requirements both onsite and coordinating with remote resources as applicable in the region
My client is offering great opportunities for progression and the chance to get involved with supporting large Skype for Business environments. Alongside this you will receive a competitive basic salary and bonus scheme.
Get in touch today by calling (Apply online only) OR sending your CV
1st Line Support Engineer- Lync
Skype for Business / Lync / Unified Communications / Exchange / Messaging / Migration / Cloud / 1st Line Support / Implementation / Windows Server / Exchange / Active Directory / Incident Management / 1st Line / Support / Projects / Enterprise level / Mailboxes / Engineer / Consultant / Microsoft Partner / London / City of London / Central London / Kent / Sussex / Berkshire / Surrey / Hampshire
Sep 09, 2016
1st Line Support Engineer - Lync
Nigel Frank are looking for a 1st line support engineer who wants to get exposure to the UC space to join a key client based in London.
The ideal candidate will have junior knowledge of networking/ windows infrastructure OR Lync and over all have excellent communication skills. They will preferably come from a service provider background, with experience of supporting multiple clients at one time.
Key Skills include:
- 1-2 years experience within IT
- Experience with Lync/Skype for Business, Cisco, Avaya or other UC/VC products desireable
- Provide high level customer support at 1st line level to internal and external service users
- Technical support on the clients collaboration products and services; Audio, Web, UC and Video services.
- Ensure effective Incident Management in line with the companies defined SLA commitments
- Manage our suppliers to ensure incident resolution in line with set SLAs
- Support both internal/ external stakeholders with IT / IS requirements both onsite and coordinating with remote resources as applicable in the region
My client is offering great opportunities for progression and the chance to get involved with supporting large Skype for Business environments. Alongside this you will receive a competitive basic salary and bonus scheme.
Get in touch today by calling (Apply online only) OR sending your CV
1st Line Support Engineer- Lync
Skype for Business / Lync / Unified Communications / Exchange / Messaging / Migration / Cloud / 1st Line Support / Implementation / Windows Server / Exchange / Active Directory / Incident Management / 1st Line / Support / Projects / Enterprise level / Mailboxes / Engineer / Consultant / Microsoft Partner / London / City of London / Central London / Kent / Sussex / Berkshire / Surrey / Hampshire
1st Line Support Engineer - Lync
Nigel Frank are looking for a 1st line support engineer who wants to get exposure to the UC space to join a key client based in London.
The ideal candidate will have junior knowledge of networking/ windows infrastructure OR Lync and over all have excellent communication skills. They will preferably come from a service provider background, with experience of supporting multiple clients at one time.
Key Skills include:
- 1-2 years experience within IT
- Experience with Lync/Skype for Business, Cisco, Avaya or other UC/VC products desireable
- Provide high level customer support at 1st line level to internal and external service users
- Technical support on the clients collaboration products and services; Audio, Web, UC and Video services.
- Ensure effective Incident Management in line with the companies defined SLA commitments
- Manage our suppliers to ensure incident resolution in line with set SLAs
- Support both internal/ external stakeholders with IT / IS requirements both onsite and coordinating with remote resources as applicable in the region
My client is offering great opportunities for progression and the chance to get involved with supporting large Skype for Business environments. Alongside this you will receive a competitive basic salary and bonus scheme.
Get in touch today by calling (Apply online only) OR sending your CV
1st Line Support Engineer- Lync
Skype for Business / Lync / Unified Communications / Exchange / Messaging / Migration / Cloud / 1st Line Support / Implementation / Windows Server / Exchange / Active Directory / Incident Management / 1st Line / Support / Projects / Enterprise level / Mailboxes / Engineer / Consultant / Microsoft Partner / London / City of London / Central London / Kent / Sussex / Berkshire / Surrey / Hampshire
Sep 09, 2016
1st Line Support Engineer - Lync
Nigel Frank are looking for a 1st line support engineer who wants to get exposure to the UC space to join a key client based in London.
The ideal candidate will have junior knowledge of networking/ windows infrastructure OR Lync and over all have excellent communication skills. They will preferably come from a service provider background, with experience of supporting multiple clients at one time.
Key Skills include:
- 1-2 years experience within IT
- Experience with Lync/Skype for Business, Cisco, Avaya or other UC/VC products desireable
- Provide high level customer support at 1st line level to internal and external service users
- Technical support on the clients collaboration products and services; Audio, Web, UC and Video services.
- Ensure effective Incident Management in line with the companies defined SLA commitments
- Manage our suppliers to ensure incident resolution in line with set SLAs
- Support both internal/ external stakeholders with IT / IS requirements both onsite and coordinating with remote resources as applicable in the region
My client is offering great opportunities for progression and the chance to get involved with supporting large Skype for Business environments. Alongside this you will receive a competitive basic salary and bonus scheme.
Get in touch today by calling (Apply online only) OR sending your CV
1st Line Support Engineer- Lync
Skype for Business / Lync / Unified Communications / Exchange / Messaging / Migration / Cloud / 1st Line Support / Implementation / Windows Server / Exchange / Active Directory / Incident Management / 1st Line / Support / Projects / Enterprise level / Mailboxes / Engineer / Consultant / Microsoft Partner / London / City of London / Central London / Kent / Sussex / Berkshire / Surrey / Hampshire
A Network Engineer position has become available to join one of the fastest growing companies in the country that offer tailor-made cloud hosted solutions and managed IT services.
Purpose of Job:
• Design, implementation and early life support of customer solutions.
• Development of data centre and core network infrastructure according to business needs and technology factors.
•4th line incident support, problem investigation and remediation.
Responsibilities:
Design and implementation of customer network solutions using a variety of technologies. Includes:
Gathering and interpreting customer requirements.
Producing technical recommendations that meet customer needs.
Engineering network infrastructure to supply local and wide area connectivity that supports our managed service delivery.
Implementing new technology into existing environments or as part of new solutions.
Providing early life support for new customer systems and facilitating training and handover to the Service Desk.
Development of new and existing technologies to meet current and future business and customer needs.
Taking ownership of escalations from the Service Desk to provide 4th line support for incidents and changes.
Problem management investigation and application of permanent fixes to reduce incidents and prevent recurrences of known issues.
Particular Focus on design, deployment and life cycle support for cloud and on premises IP Telephony deployments
Skills and Knowledge base:
Network engineers must cover a wide range of skills and must be willing to maintain and develop knowledge regularly. Proven ability in the following areas within a data centre environment is
essential.
Solid understanding and troubleshooting of IPv4 including:
Routing (Static and OSPF)
Switching (VLANs and LAGs)
Firewalls including SonicWALL; Cisco ASA and pfSense
DNS, DHCP, NAT and VPNs
Cisco IOS / NX-OS, Comware, Brocade, Procurve, VYOS and Ubiquiti
WAN technologies such as MPLS, VPLS and PWAN.
IP telephony or Unified Communications preferably ShoreTel.
Network monitoring tools such as Nagios, Observium, Solar Winds or other SNMP inspection methods.
Proficiency in the following areas may be useful to the role.
Practical understanding of Windows Server, Unix or Linux operating systems
Wireless technologies such as Aruba, SonicPoint and Cisco.
IPv6 and BGP.
Hypervisor technologies such as VMware or Hyper-V
Enterprise hardware for servers and storage including SAN.
Personal Attributes:
Candidates should demonstrate competency for the following.
Effective planning of mixed workloads with ability to monitor objectives and escalate as necessary.
Independent problem solving and the ability to work around blockages.
Self-sufficient workload management including prioritising and executing tasks.
Achieving positive outcomes through communication.
Collaborative team working and participation in meetings.
Maintaining a professional attitude with consideration for company reputation at all times.
Communication Skills:
A Network Engineer must demonstrate competency at communicating with a variety of audiences in both written and verbal forms.
Regular interaction with customers should be expected therefore the ability to manage and develop relationships positively is required.
Engineers are responsible for achieving positive results by driving cooperation with colleagues.
Representation of technical teams at customer meetings should be professional and enhance company reputation.
Competency at translating technical language for different audiences should be demonstrated.
If you have the key skills and experience then send in your CV today
Sep 09, 2016
A Network Engineer position has become available to join one of the fastest growing companies in the country that offer tailor-made cloud hosted solutions and managed IT services.
Purpose of Job:
• Design, implementation and early life support of customer solutions.
• Development of data centre and core network infrastructure according to business needs and technology factors.
•4th line incident support, problem investigation and remediation.
Responsibilities:
Design and implementation of customer network solutions using a variety of technologies. Includes:
Gathering and interpreting customer requirements.
Producing technical recommendations that meet customer needs.
Engineering network infrastructure to supply local and wide area connectivity that supports our managed service delivery.
Implementing new technology into existing environments or as part of new solutions.
Providing early life support for new customer systems and facilitating training and handover to the Service Desk.
Development of new and existing technologies to meet current and future business and customer needs.
Taking ownership of escalations from the Service Desk to provide 4th line support for incidents and changes.
Problem management investigation and application of permanent fixes to reduce incidents and prevent recurrences of known issues.
Particular Focus on design, deployment and life cycle support for cloud and on premises IP Telephony deployments
Skills and Knowledge base:
Network engineers must cover a wide range of skills and must be willing to maintain and develop knowledge regularly. Proven ability in the following areas within a data centre environment is
essential.
Solid understanding and troubleshooting of IPv4 including:
Routing (Static and OSPF)
Switching (VLANs and LAGs)
Firewalls including SonicWALL; Cisco ASA and pfSense
DNS, DHCP, NAT and VPNs
Cisco IOS / NX-OS, Comware, Brocade, Procurve, VYOS and Ubiquiti
WAN technologies such as MPLS, VPLS and PWAN.
IP telephony or Unified Communications preferably ShoreTel.
Network monitoring tools such as Nagios, Observium, Solar Winds or other SNMP inspection methods.
Proficiency in the following areas may be useful to the role.
Practical understanding of Windows Server, Unix or Linux operating systems
Wireless technologies such as Aruba, SonicPoint and Cisco.
IPv6 and BGP.
Hypervisor technologies such as VMware or Hyper-V
Enterprise hardware for servers and storage including SAN.
Personal Attributes:
Candidates should demonstrate competency for the following.
Effective planning of mixed workloads with ability to monitor objectives and escalate as necessary.
Independent problem solving and the ability to work around blockages.
Self-sufficient workload management including prioritising and executing tasks.
Achieving positive outcomes through communication.
Collaborative team working and participation in meetings.
Maintaining a professional attitude with consideration for company reputation at all times.
Communication Skills:
A Network Engineer must demonstrate competency at communicating with a variety of audiences in both written and verbal forms.
Regular interaction with customers should be expected therefore the ability to manage and develop relationships positively is required.
Engineers are responsible for achieving positive results by driving cooperation with colleagues.
Representation of technical teams at customer meetings should be professional and enhance company reputation.
Competency at translating technical language for different audiences should be demonstrated.
If you have the key skills and experience then send in your CV today
1st Line Support Engineer - Lync
Nigel Frank are looking for a 1st line support engineer who wants to get exposure to the UC space to join a key client based in London.
The ideal candidate will have junior knowledge of networking/ windows infrastructure OR Lync and over all have excellent communication skills. They will preferably come from a service provider background, with experience of supporting multiple clients at one time.
Key Skills include:
- 1-2 years experience within IT
- Experience with Lync/Skype for Business, Cisco, Avaya or other UC/VC products desireable
- Provide high level customer support at 1st line level to internal and external service users
- Technical support on the clients collaboration products and services; Audio, Web, UC and Video services.
- Ensure effective Incident Management in line with the companies defined SLA commitments
- Manage our suppliers to ensure incident resolution in line with set SLAs
- Support both internal/ external stakeholders with IT / IS requirements both onsite and coordinating with remote resources as applicable in the region
My client is offering great opportunities for progression and the chance to get involved with supporting large Skype for Business environments. Alongside this you will receive a competitive basic salary and bonus scheme.
Get in touch today by calling (Apply online only) OR sending your CV
1st Line Support Engineer- Lync
Skype for Business / Lync / Unified Communications / Exchange / Messaging / Migration / Cloud / 1st Line Support / Implementation / Windows Server / Exchange / Active Directory / Incident Management / 1st Line / Support / Projects / Enterprise level / Mailboxes / Engineer / Consultant / Microsoft Partner / London / City of London / Central London / Kent / Sussex / Berkshire / Surrey / Hampshire
Sep 09, 2016
1st Line Support Engineer - Lync
Nigel Frank are looking for a 1st line support engineer who wants to get exposure to the UC space to join a key client based in London.
The ideal candidate will have junior knowledge of networking/ windows infrastructure OR Lync and over all have excellent communication skills. They will preferably come from a service provider background, with experience of supporting multiple clients at one time.
Key Skills include:
- 1-2 years experience within IT
- Experience with Lync/Skype for Business, Cisco, Avaya or other UC/VC products desireable
- Provide high level customer support at 1st line level to internal and external service users
- Technical support on the clients collaboration products and services; Audio, Web, UC and Video services.
- Ensure effective Incident Management in line with the companies defined SLA commitments
- Manage our suppliers to ensure incident resolution in line with set SLAs
- Support both internal/ external stakeholders with IT / IS requirements both onsite and coordinating with remote resources as applicable in the region
My client is offering great opportunities for progression and the chance to get involved with supporting large Skype for Business environments. Alongside this you will receive a competitive basic salary and bonus scheme.
Get in touch today by calling (Apply online only) OR sending your CV
1st Line Support Engineer- Lync
Skype for Business / Lync / Unified Communications / Exchange / Messaging / Migration / Cloud / 1st Line Support / Implementation / Windows Server / Exchange / Active Directory / Incident Management / 1st Line / Support / Projects / Enterprise level / Mailboxes / Engineer / Consultant / Microsoft Partner / London / City of London / Central London / Kent / Sussex / Berkshire / Surrey / Hampshire
Lead Network Operations Engineer (NOC) Data Centre SAAS Cloud
3rd line NOC eng
CCNP - type Level
1 week in 5 on call 8 hours per day (On call included in base salary)
We currently seek a network engineer to work on the set up and ongoing operation of a new cloud / SAAS software centre of a major global software provider.
Keywords - Network Engineer, Cisco, CCNP, CCIE, CCNA, CCIP, CCSP, Network Architecture, Network Operations, NOC Team Lead, routers, switches, firewalls, NOC Engineer, Network design, Network planning, Network Security, ASAs, Checkpoint
Our client is investing heavily in building up a new advanced cloud infrastructure from scratch and as such you will have lots of excellent opportunities to work with the latest tech from a variety of standpoints. The role would be heavily client focussed work with optimising and reporting on performance on an on-going basis.
Core responsibilities
- Network planning and design
- Network Management
- Network Monitoring and support
Technical background
- Network monitoring and support - Management, troubleshooting, vulnerabilities
- Working knowledge in Cisco networking technology, including Nexus switching, IOS switches, firewalls and ASAs
- Cisco server systems, such as Cisco Unified Computing Services, including B- series and C-series server systems and 6200 fabric switches.
- Load balancers, Wireless, NMS, NAC, IPT, and Video
Interested please send your CV for a swift response
Sep 09, 2016
Lead Network Operations Engineer (NOC) Data Centre SAAS Cloud
3rd line NOC eng
CCNP - type Level
1 week in 5 on call 8 hours per day (On call included in base salary)
We currently seek a network engineer to work on the set up and ongoing operation of a new cloud / SAAS software centre of a major global software provider.
Keywords - Network Engineer, Cisco, CCNP, CCIE, CCNA, CCIP, CCSP, Network Architecture, Network Operations, NOC Team Lead, routers, switches, firewalls, NOC Engineer, Network design, Network planning, Network Security, ASAs, Checkpoint
Our client is investing heavily in building up a new advanced cloud infrastructure from scratch and as such you will have lots of excellent opportunities to work with the latest tech from a variety of standpoints. The role would be heavily client focussed work with optimising and reporting on performance on an on-going basis.
Core responsibilities
- Network planning and design
- Network Management
- Network Monitoring and support
Technical background
- Network monitoring and support - Management, troubleshooting, vulnerabilities
- Working knowledge in Cisco networking technology, including Nexus switching, IOS switches, firewalls and ASAs
- Cisco server systems, such as Cisco Unified Computing Services, including B- series and C-series server systems and 6200 fabric switches.
- Load balancers, Wireless, NMS, NAC, IPT, and Video
Interested please send your CV for a swift response
Lead Network Operations Engineer (NOC) Data Centre SAAS Cloud
3rd line NOC eng
CCNP - type Level
1 week in 5 on call 8 hours per day (On call included in base salary)
We currently seek a network engineer to work on the set up and ongoing operation of a new cloud / SAAS software centre of a major global software provider.
Keywords - Network Engineer, Cisco, CCNP, CCIE, CCNA, CCIP, CCSP, Network Architecture, Network Operations, NOC Team Lead, routers, switches, firewalls, NOC Engineer, Network design, Network planning, Network Security, ASAs, Checkpoint
Our client is investing heavily in building up a new advanced cloud infrastructure from scratch and as such you will have lots of excellent opportunities to work with the latest tech from a variety of standpoints. The role would be heavily client focussed work with optimising and reporting on performance on an on-going basis.
Core responsibilities
- Network planning and design
- Network Management
- Network Monitoring and support
Technical background
- Network monitoring and support - Management, troubleshooting, vulnerabilities
- Working knowledge in Cisco networking technology, including Nexus switching, IOS switches, firewalls and ASAs
- Cisco server systems, such as Cisco Unified Computing Services, including B- series and C-series server systems and 6200 fabric switches.
- Load balancers, Wireless, NMS, NAC, IPT, and Video
Interested please send your CV for a swift response
Sep 09, 2016
Lead Network Operations Engineer (NOC) Data Centre SAAS Cloud
3rd line NOC eng
CCNP - type Level
1 week in 5 on call 8 hours per day (On call included in base salary)
We currently seek a network engineer to work on the set up and ongoing operation of a new cloud / SAAS software centre of a major global software provider.
Keywords - Network Engineer, Cisco, CCNP, CCIE, CCNA, CCIP, CCSP, Network Architecture, Network Operations, NOC Team Lead, routers, switches, firewalls, NOC Engineer, Network design, Network planning, Network Security, ASAs, Checkpoint
Our client is investing heavily in building up a new advanced cloud infrastructure from scratch and as such you will have lots of excellent opportunities to work with the latest tech from a variety of standpoints. The role would be heavily client focussed work with optimising and reporting on performance on an on-going basis.
Core responsibilities
- Network planning and design
- Network Management
- Network Monitoring and support
Technical background
- Network monitoring and support - Management, troubleshooting, vulnerabilities
- Working knowledge in Cisco networking technology, including Nexus switching, IOS switches, firewalls and ASAs
- Cisco server systems, such as Cisco Unified Computing Services, including B- series and C-series server systems and 6200 fabric switches.
- Load balancers, Wireless, NMS, NAC, IPT, and Video
Interested please send your CV for a swift response
A Network Engineer position has become available to join one of the fastest growing companies in the country that offer tailor-made cloud hosted solutions and managed IT services.
Purpose of Job:
• Design, implementation and early life support of customer solutions.
• Development of data centre and core network infrastructure according to business needs and technology factors.
•4th line incident support, problem investigation and remediation.
Responsibilities:
Design and implementation of customer network solutions using a variety of technologies. Includes:
Gathering and interpreting customer requirements.
Producing technical recommendations that meet customer needs.
Engineering network infrastructure to supply local and wide area connectivity that supports our managed service delivery.
Implementing new technology into existing environments or as part of new solutions.
Providing early life support for new customer systems and facilitating training and handover to the Service Desk.
Development of new and existing technologies to meet current and future business and customer needs.
Taking ownership of escalations from the Service Desk to provide 4th line support for incidents and changes.
Problem management investigation and application of permanent fixes to reduce incidents and prevent recurrences of known issues.
Particular Focus on design, deployment and life cycle support for cloud and on premises IP Telephony deployments
Skills and Knowledge base:
Network engineers must cover a wide range of skills and must be willing to maintain and develop knowledge regularly. Proven ability in the following areas within a data centre environment is
essential.
Solid understanding and troubleshooting of IPv4 including:
Routing (Static and OSPF)
Switching (VLANs and LAGs)
Firewalls including SonicWALL; Cisco ASA and pfSense
DNS, DHCP, NAT and VPNs
Cisco IOS / NX-OS, Comware, Brocade, Procurve, VYOS and Ubiquiti
WAN technologies such as MPLS, VPLS and PWAN.
IP telephony or Unified Communications preferably ShoreTel.
Network monitoring tools such as Nagios, Observium, Solar Winds or other SNMP inspection methods.
Proficiency in the following areas may be useful to the role.
Practical understanding of Windows Server, Unix or Linux operating systems
Wireless technologies such as Aruba, SonicPoint and Cisco.
IPv6 and BGP.
Hypervisor technologies such as VMware or Hyper-V
Enterprise hardware for servers and storage including SAN.
Personal Attributes:
Candidates should demonstrate competency for the following.
Effective planning of mixed workloads with ability to monitor objectives and escalate as necessary.
Independent problem solving and the ability to work around blockages.
Self-sufficient workload management including prioritising and executing tasks.
Achieving positive outcomes through communication.
Collaborative team working and participation in meetings.
Maintaining a professional attitude with consideration for company reputation at all times.
Communication Skills:
A Network Engineer must demonstrate competency at communicating with a variety of audiences in both written and verbal forms.
Regular interaction with customers should be expected therefore the ability to manage and develop relationships positively is required.
Engineers are responsible for achieving positive results by driving cooperation with colleagues.
Representation of technical teams at customer meetings should be professional and enhance company reputation.
Competency at translating technical language for different audiences should be demonstrated.
If you have the key skills and experience then send in your CV today
Sep 09, 2016
A Network Engineer position has become available to join one of the fastest growing companies in the country that offer tailor-made cloud hosted solutions and managed IT services.
Purpose of Job:
• Design, implementation and early life support of customer solutions.
• Development of data centre and core network infrastructure according to business needs and technology factors.
•4th line incident support, problem investigation and remediation.
Responsibilities:
Design and implementation of customer network solutions using a variety of technologies. Includes:
Gathering and interpreting customer requirements.
Producing technical recommendations that meet customer needs.
Engineering network infrastructure to supply local and wide area connectivity that supports our managed service delivery.
Implementing new technology into existing environments or as part of new solutions.
Providing early life support for new customer systems and facilitating training and handover to the Service Desk.
Development of new and existing technologies to meet current and future business and customer needs.
Taking ownership of escalations from the Service Desk to provide 4th line support for incidents and changes.
Problem management investigation and application of permanent fixes to reduce incidents and prevent recurrences of known issues.
Particular Focus on design, deployment and life cycle support for cloud and on premises IP Telephony deployments
Skills and Knowledge base:
Network engineers must cover a wide range of skills and must be willing to maintain and develop knowledge regularly. Proven ability in the following areas within a data centre environment is
essential.
Solid understanding and troubleshooting of IPv4 including:
Routing (Static and OSPF)
Switching (VLANs and LAGs)
Firewalls including SonicWALL; Cisco ASA and pfSense
DNS, DHCP, NAT and VPNs
Cisco IOS / NX-OS, Comware, Brocade, Procurve, VYOS and Ubiquiti
WAN technologies such as MPLS, VPLS and PWAN.
IP telephony or Unified Communications preferably ShoreTel.
Network monitoring tools such as Nagios, Observium, Solar Winds or other SNMP inspection methods.
Proficiency in the following areas may be useful to the role.
Practical understanding of Windows Server, Unix or Linux operating systems
Wireless technologies such as Aruba, SonicPoint and Cisco.
IPv6 and BGP.
Hypervisor technologies such as VMware or Hyper-V
Enterprise hardware for servers and storage including SAN.
Personal Attributes:
Candidates should demonstrate competency for the following.
Effective planning of mixed workloads with ability to monitor objectives and escalate as necessary.
Independent problem solving and the ability to work around blockages.
Self-sufficient workload management including prioritising and executing tasks.
Achieving positive outcomes through communication.
Collaborative team working and participation in meetings.
Maintaining a professional attitude with consideration for company reputation at all times.
Communication Skills:
A Network Engineer must demonstrate competency at communicating with a variety of audiences in both written and verbal forms.
Regular interaction with customers should be expected therefore the ability to manage and develop relationships positively is required.
Engineers are responsible for achieving positive results by driving cooperation with colleagues.
Representation of technical teams at customer meetings should be professional and enhance company reputation.
Competency at translating technical language for different audiences should be demonstrated.
If you have the key skills and experience then send in your CV today