JOB DESCRIPTION Software Support Engineer Newark, Full Time, Permanent£Attractive Looking for an international, fresh, and fast-growing environment to enhance your career? Our client, a market leading company within the leisure and tourism sector, are looking for a Software Support Engineer on a full time, permanent basis. The Software Support Engineer role involves working directly with our internal teams, customers and technology partners. In this role, your primary responsibility will be to ensure the seamless operation of systems, products, and applications, thereby enabling the development team to remain focused on delivering innovative new products and features. This is a customer facing role and the position supports and maintains applications for our clients customers around the globe. Applications are web based, deployed on Azure cloud, exposed as web services/applications using various technologies including C#, JavaScript, ReactJS, .NET MVC, MS SQL, HTML5, CSS3, jQuery. THE ROLE As Software Support Engineer your duties will include: Taking ownership of support requests, collaborating with the development and operations teams to promptly identify and resolve issues, and providing regular updates to stakeholders. Following standard procedures for escalation of unresolved issues to the appropriate internal team. Updating customer documentation to prevent recurrent issues. Proactively monitoring insights and alerts to identify potential issues. Collaborating with the product and development team to test new product releases and expedite the release processes. Provide support to our partner developer teams to integrate with inhouse platform. This may include debugging script, writing code snippets for customers as well as continuously refining and documenting various processes. Assist in developing tools and resources to help improve the company's internal operational efficiencies. Provide support on the maintenance and development tasks related to Salesforce CRM, internal phone system and set up and maintenance of internal IT systems. Carry out allocated duties and tasks by applying a flexible and adaptable customer centric approach to serve multinational presence and global operations across multiple time zones. THE CANDIDATE Experience required to be a successful Software Support Engineer includes: Skills for understanding and writing C#, .NET MVC, Web Services, MS SQL, JavaScript, HTML5, CSS3, MySQL, Azure Strong analytical and problem-solving skills Excellent communication skills University Degree in Information Technology or relevant field Understands the principles of Object-oriented programming Ability to work in a team under guidelines provided by the Team Leader using agile software development (SCRUM) THE BENEFITS 28 days annual leave (inclusive of Bank Holidays) to increase with length of service Bonus day off for your birthday Bonus day off for Christmas shopping Free on-site parking Casual office Opportunity for European travel THANK YOU FOR YOUR INTEREST IN THIS VACANCY AND GOOD LUCK WITH YOUR APPLICATION. If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback. The services of Future Prospects are those of an Employment Agency.
Apr 19, 2024
Full time
JOB DESCRIPTION Software Support Engineer Newark, Full Time, Permanent£Attractive Looking for an international, fresh, and fast-growing environment to enhance your career? Our client, a market leading company within the leisure and tourism sector, are looking for a Software Support Engineer on a full time, permanent basis. The Software Support Engineer role involves working directly with our internal teams, customers and technology partners. In this role, your primary responsibility will be to ensure the seamless operation of systems, products, and applications, thereby enabling the development team to remain focused on delivering innovative new products and features. This is a customer facing role and the position supports and maintains applications for our clients customers around the globe. Applications are web based, deployed on Azure cloud, exposed as web services/applications using various technologies including C#, JavaScript, ReactJS, .NET MVC, MS SQL, HTML5, CSS3, jQuery. THE ROLE As Software Support Engineer your duties will include: Taking ownership of support requests, collaborating with the development and operations teams to promptly identify and resolve issues, and providing regular updates to stakeholders. Following standard procedures for escalation of unresolved issues to the appropriate internal team. Updating customer documentation to prevent recurrent issues. Proactively monitoring insights and alerts to identify potential issues. Collaborating with the product and development team to test new product releases and expedite the release processes. Provide support to our partner developer teams to integrate with inhouse platform. This may include debugging script, writing code snippets for customers as well as continuously refining and documenting various processes. Assist in developing tools and resources to help improve the company's internal operational efficiencies. Provide support on the maintenance and development tasks related to Salesforce CRM, internal phone system and set up and maintenance of internal IT systems. Carry out allocated duties and tasks by applying a flexible and adaptable customer centric approach to serve multinational presence and global operations across multiple time zones. THE CANDIDATE Experience required to be a successful Software Support Engineer includes: Skills for understanding and writing C#, .NET MVC, Web Services, MS SQL, JavaScript, HTML5, CSS3, MySQL, Azure Strong analytical and problem-solving skills Excellent communication skills University Degree in Information Technology or relevant field Understands the principles of Object-oriented programming Ability to work in a team under guidelines provided by the Team Leader using agile software development (SCRUM) THE BENEFITS 28 days annual leave (inclusive of Bank Holidays) to increase with length of service Bonus day off for your birthday Bonus day off for Christmas shopping Free on-site parking Casual office Opportunity for European travel THANK YOU FOR YOUR INTEREST IN THIS VACANCY AND GOOD LUCK WITH YOUR APPLICATION. If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback. The services of Future Prospects are those of an Employment Agency.
Role: Account Director (FTC - 14 months) Location: London, England, United Kingdom (Hybrid x3 Days onsite) ROLE MISSION OLIVER has an opening for a talented Account Director looking for an exciting new challenge on OLIVER's most awarded creative account , a world-renowned publishing brand. This is a pivotal role within the agency and will ensure the smooth creation of award-winning creative work. The role requires a natural people person who is confident bringing together and leading clients , creative and design teams to deliver award-winning integrated campaign s across the full marketing mix . You'll be responsible for owning the creative process working alongside our existing talented team to drive projects from brief to delivery , ensuring the right talent is assigned to fulfil projects to the highest standards . The right candidate will have a love of great creative and an appreciation of the craft it takes to deliver it well and be experience d in juggling multiple integrated projects across various channels including ATL / BLT, digital and CR M. ABOUT YOU This role requires a diligent, positive, and high-energy individual with great people skills and a solid agency background. You'll have excellent account leadership skills with financial and commercial acumen, strong creative judgment, and the ability to tie everything back to a clear and defined strategy. You'll have the confidence, empathy, and pragmatism to stand up for what is creatively and strategically right. As an excellent relationship-builder, you will need to be great with creative teams and clients alike, hard-working, and passionate about producing the best creative product for the clients, agency, and yourself. A self-motivated problem solver who can see the bigger picture, anticipate the client's next move and identify changes that could be made to enhance the team's performance, processes, and client relationship. You'll be able to manage expectations brilliantly, being clear and transparent with all agency teams, clients, and stakeholders to ensure timings and costs are adhered to but not at the detriment of the quality of the work. You'll have a natural curiosity and get to know the client's business, becoming a true client partner, guiding them on best practices, influencing and challenging them whilst maintaining a positive relationship. An energetic, enthusiastic multitasker with a meticulous attention to detail A natural team player who is unafraid to voice opinions and play a key role in our intelligent, hard-working, and fun-loving team and company. You're someone who not only understands the process but also looks for ways to improve based on efficiency and quality. Financial savvy able to fully scope projects, manage billing and forecast spend and growth. Most importantly, you will establish yourself as a safe pair of hands, ensuring nothing falls through the cracks on projects and day-to-day management of the account. WHAT YOU WILL BE DOING IN YOUR ROLE Lead projects independently including, client kick off and internal WIP meetings, etc. Hold daily stand ups as required, providing detailed status updates with clear next steps and ownership against actions. Own the end-to-end process of projects across offline and digital, creative concepting, design, artwork, and digital build, through to final delivery to Media Partners. Management of workflow pipeline, upcoming briefs and resource requirement keeping client and agency teams accountable to deadlines and processes. Monitor and allocate resources for upcoming briefs, solving resource requirements in advance on bottlenecks occurring. Drive project efficiency and creative excellence at all times. Work collaboratively, motivate and encourage the teams ensuring all team members remain focused on delivering the best work possible and feel supported in doing so. Create and communicate project estimates and timelines, effectively measuring progress against each throughout the delivery process to ensure projects deliver on brief, on time, and on budget. Driving consistencies and efficiencies across all agency communications, creative and formal presentations Reporting on account health to clients and wider business, crafting a compelling narrative that has focus and proactive solutions to drive quality, efficiencies and effectiveness. Managing account growth including creative, people and financial. Working closely with the account's Business Director, you'll drive an inspirational, creative culture across both agency and client teams. Be seen as the voice of reason, getting under the skin of your projects and presenting all problems with a solution. Line management and matrix team management. WHAT SKILLS & QUALIFICATIONS WILL HELP YOU BE SUCCESSFUL Experience working in a fast-paced agency environment with the ability to prioritise multiple time sensitive tasks Work well under pressure with strong attention to detail and consistency Highly organised with a logical, solution focused approach to challenges The ability to monitor work closely and manage team members to meet tight deadlines implementing change management to a project plan as necessary Entrepreneurial spirit and willing to learn the key skills for running a business 6+ Years' experience with creative agencies, at least 2+ at Account Director level Integrated campaign management essential CRM experience would be beneficial Competent efficiency in Microsoft Office and Google software including Word, Excel, PowerPoint and project planning software is a plus Sound understanding of the creative process within a fast-paced, creative environment Financially competent and commercial savvy - estimating, forecasting, costs, invoicing, etc Confident communication skills with internal teams, discipline leads and client services Track record in executing campaigns across multiple platforms Booking and managing resource Experience dealing directly with clients is essential A LITTLE BIT ABOUT US: Lots of agencies say they're different. OLIVER is. OLIVER believes that agencies work better inside a brand's organisation, delivering more effective work at the speed required to drive modern businesses forward. Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions. Established in 2004, our model is now driven by over 4000 people, working across more than 200 in-house agencies globally. Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, Adidas, BMW, Post Office, and 3M. OLIVER is part of the Inside Ideas Group (IIG), which also includes a global content agency to Adjust your Set, design, experience, and engineering company DARE and property marketing specialists Aylesworth Fleming. OTHER INFO TO KNOW: To see the company benefits you will receive when you become part of team, please see Our benefits. If you want to check that we are real people - please visit our Instagram . AMBITION - FOR OUR CLIENTS, OUR COMPANY, OUR COLLEAGUES, AND OURSELVES. ALWAYS STRETCHING THE LIMITS OF POSSIBILITY IMAGINATION - ALWAYS CHALLENGING CONVENTION AND THE STATUS QUO. CREATING NEW IDEAS AND NEW WAYS OF BEING THROUGH THE POWER OF IMAGINATION Inclusion - TO BE ACTIVELY PRO-INCLUSIVE AND ANTI-RACIST ACROSS OUR COMMUNITY, CLIENTS AND CREATIONS LEARNING - CONSTANTLY SEEKING DEEP UNDERSTANDING AND KNOWLEDGE THROUGH LISTENING AND LEARNING Results - Setting goals and taking responsibility for them. Inspiration - Leading change through inspiring ideas and leadership We recognise that some diverse groups are underrepresented within our industry and would welcome people from all backgrounds to apply. If you need us to make any adjustments to make your application process easier, please let us know by emailing Follow us on Instagram oliver.talent Job Id: 8763 We've set ambitious, market-leading environmental and social goals around sustainability at OLIVER. We have committed to be net zero by 2030 and take far reaching action on DE&I in the sector. We expect everyone to contribute to our mission,embedding sustainability into every department and through every stage of the project lifecycle. Inside Ideas Group and its'affiliatesare equal opportunity employerscommitted to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All suitable applicantsshall beconsidered for employment without regard to race,ethnicity, religion, gender, sexual orientation, gender identity, age, neurodiversity,disability status, or any other characteristic protected by local laws.
Apr 19, 2024
Full time
Role: Account Director (FTC - 14 months) Location: London, England, United Kingdom (Hybrid x3 Days onsite) ROLE MISSION OLIVER has an opening for a talented Account Director looking for an exciting new challenge on OLIVER's most awarded creative account , a world-renowned publishing brand. This is a pivotal role within the agency and will ensure the smooth creation of award-winning creative work. The role requires a natural people person who is confident bringing together and leading clients , creative and design teams to deliver award-winning integrated campaign s across the full marketing mix . You'll be responsible for owning the creative process working alongside our existing talented team to drive projects from brief to delivery , ensuring the right talent is assigned to fulfil projects to the highest standards . The right candidate will have a love of great creative and an appreciation of the craft it takes to deliver it well and be experience d in juggling multiple integrated projects across various channels including ATL / BLT, digital and CR M. ABOUT YOU This role requires a diligent, positive, and high-energy individual with great people skills and a solid agency background. You'll have excellent account leadership skills with financial and commercial acumen, strong creative judgment, and the ability to tie everything back to a clear and defined strategy. You'll have the confidence, empathy, and pragmatism to stand up for what is creatively and strategically right. As an excellent relationship-builder, you will need to be great with creative teams and clients alike, hard-working, and passionate about producing the best creative product for the clients, agency, and yourself. A self-motivated problem solver who can see the bigger picture, anticipate the client's next move and identify changes that could be made to enhance the team's performance, processes, and client relationship. You'll be able to manage expectations brilliantly, being clear and transparent with all agency teams, clients, and stakeholders to ensure timings and costs are adhered to but not at the detriment of the quality of the work. You'll have a natural curiosity and get to know the client's business, becoming a true client partner, guiding them on best practices, influencing and challenging them whilst maintaining a positive relationship. An energetic, enthusiastic multitasker with a meticulous attention to detail A natural team player who is unafraid to voice opinions and play a key role in our intelligent, hard-working, and fun-loving team and company. You're someone who not only understands the process but also looks for ways to improve based on efficiency and quality. Financial savvy able to fully scope projects, manage billing and forecast spend and growth. Most importantly, you will establish yourself as a safe pair of hands, ensuring nothing falls through the cracks on projects and day-to-day management of the account. WHAT YOU WILL BE DOING IN YOUR ROLE Lead projects independently including, client kick off and internal WIP meetings, etc. Hold daily stand ups as required, providing detailed status updates with clear next steps and ownership against actions. Own the end-to-end process of projects across offline and digital, creative concepting, design, artwork, and digital build, through to final delivery to Media Partners. Management of workflow pipeline, upcoming briefs and resource requirement keeping client and agency teams accountable to deadlines and processes. Monitor and allocate resources for upcoming briefs, solving resource requirements in advance on bottlenecks occurring. Drive project efficiency and creative excellence at all times. Work collaboratively, motivate and encourage the teams ensuring all team members remain focused on delivering the best work possible and feel supported in doing so. Create and communicate project estimates and timelines, effectively measuring progress against each throughout the delivery process to ensure projects deliver on brief, on time, and on budget. Driving consistencies and efficiencies across all agency communications, creative and formal presentations Reporting on account health to clients and wider business, crafting a compelling narrative that has focus and proactive solutions to drive quality, efficiencies and effectiveness. Managing account growth including creative, people and financial. Working closely with the account's Business Director, you'll drive an inspirational, creative culture across both agency and client teams. Be seen as the voice of reason, getting under the skin of your projects and presenting all problems with a solution. Line management and matrix team management. WHAT SKILLS & QUALIFICATIONS WILL HELP YOU BE SUCCESSFUL Experience working in a fast-paced agency environment with the ability to prioritise multiple time sensitive tasks Work well under pressure with strong attention to detail and consistency Highly organised with a logical, solution focused approach to challenges The ability to monitor work closely and manage team members to meet tight deadlines implementing change management to a project plan as necessary Entrepreneurial spirit and willing to learn the key skills for running a business 6+ Years' experience with creative agencies, at least 2+ at Account Director level Integrated campaign management essential CRM experience would be beneficial Competent efficiency in Microsoft Office and Google software including Word, Excel, PowerPoint and project planning software is a plus Sound understanding of the creative process within a fast-paced, creative environment Financially competent and commercial savvy - estimating, forecasting, costs, invoicing, etc Confident communication skills with internal teams, discipline leads and client services Track record in executing campaigns across multiple platforms Booking and managing resource Experience dealing directly with clients is essential A LITTLE BIT ABOUT US: Lots of agencies say they're different. OLIVER is. OLIVER believes that agencies work better inside a brand's organisation, delivering more effective work at the speed required to drive modern businesses forward. Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions. Established in 2004, our model is now driven by over 4000 people, working across more than 200 in-house agencies globally. Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, Adidas, BMW, Post Office, and 3M. OLIVER is part of the Inside Ideas Group (IIG), which also includes a global content agency to Adjust your Set, design, experience, and engineering company DARE and property marketing specialists Aylesworth Fleming. OTHER INFO TO KNOW: To see the company benefits you will receive when you become part of team, please see Our benefits. If you want to check that we are real people - please visit our Instagram . AMBITION - FOR OUR CLIENTS, OUR COMPANY, OUR COLLEAGUES, AND OURSELVES. ALWAYS STRETCHING THE LIMITS OF POSSIBILITY IMAGINATION - ALWAYS CHALLENGING CONVENTION AND THE STATUS QUO. CREATING NEW IDEAS AND NEW WAYS OF BEING THROUGH THE POWER OF IMAGINATION Inclusion - TO BE ACTIVELY PRO-INCLUSIVE AND ANTI-RACIST ACROSS OUR COMMUNITY, CLIENTS AND CREATIONS LEARNING - CONSTANTLY SEEKING DEEP UNDERSTANDING AND KNOWLEDGE THROUGH LISTENING AND LEARNING Results - Setting goals and taking responsibility for them. Inspiration - Leading change through inspiring ideas and leadership We recognise that some diverse groups are underrepresented within our industry and would welcome people from all backgrounds to apply. If you need us to make any adjustments to make your application process easier, please let us know by emailing Follow us on Instagram oliver.talent Job Id: 8763 We've set ambitious, market-leading environmental and social goals around sustainability at OLIVER. We have committed to be net zero by 2030 and take far reaching action on DE&I in the sector. We expect everyone to contribute to our mission,embedding sustainability into every department and through every stage of the project lifecycle. Inside Ideas Group and its'affiliatesare equal opportunity employerscommitted to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All suitable applicantsshall beconsidered for employment without regard to race,ethnicity, religion, gender, sexual orientation, gender identity, age, neurodiversity,disability status, or any other characteristic protected by local laws.
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. Cloud Architect required to join Satalia our AI division. The opportunity: You will be responsible for creating enterprise-quality AI, ML, and Data Science based solutions. You will be involved in technology selection, API design, and establishing core patterns within our products and client projects. You will consider the functional and non-functional requirements to inform these decisions and lead our development team in implementing them. You will work with our world class Data Science and Data Engineering teams to provide robust, high quality, performant cloud based solutions for our customers. This is not a role for someone who doesn't love development. Our technical architects are expected to prove solutions and contribute to the development team, as well as reviewing code and driving improvement to our development practice and processes. At the same time, you need to be a great communicator: the role includes direct interaction with our clients and business stakeholders, which are a mixture of technical and non-technical audiences. The world of AI is evolving at a staggering pace, and we keep our knowledge fresh by continually looking for fresh technologies and sharing what we've learned. As an architect you would be expected to exemplify this both by bringing new ideas to our projects, but also listening to and assessing ideas from the team. What you'll be doing: Writing enterprise-quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Creating serverless solutions to execute data science and ML models Leading a team comprised of Data Science, Data Engineering, Cloud Engineering and QA Understanding and relating customer/business needs to the technical solutions we create Liaising with the customer, product owners and business analysts to ensure that the work we are doing is correct and architecturally sound Making technology and approach choices to meet NFRs whilst delivering good value for money What we want from you: Having an excellent understanding of Typescript and/or Python, currently our core cloud languages Experience writing enterprise quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Having a solid understanding of traditional Design Patterns and the ability to adapt these to the AI world Having in-depth knowledge of at least one cloud platform (e.g. GCP, AWS, Azure), including an understanding of appropriate technologies for a given use case. Being a strong proponent for rigorous quality processes, automated testing and IaC principles Having excellent written, spoken and diagrammatic communication skills, with the ability to convey technical and abstract principles to technical and non-technical audiences Industry experience with an Infrastructure-as-Code platform (e.g. Cloudformation, Terraform) Experience of creating robust CI/CD pipelines that fully automate testing and release processes A strong understanding of both serverless development and containerisation approaches to deploying software to the cloud If you know some of this, even better: A strong understanding of event-driven architectures Terraform experience Good working knowledge of Azure Experience with or knowledge of data engineering platforms and principles Experience with or knowledge of data science platforms and technologies Working knowledge of Rust What we can offer you: Opportunity to work at the forefront of AI technology A chance to contribute to groundbreaking commerce AI solutions Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Satalia , a VML Enterprise Solutions Company, is a community of individuals devoted to working on diverse and challenging projects, allowing you to flex your technical skills whilst working with a tight knit team of high performing colleagues. As an organisation, we push the boundaries of data science, optimisation and artificial intelligence to solve the most complex problems in industry. We build technologies that radically improve the operational efficiency, customer and employee satisfaction of our clients. We do this through product development and bespoke AI services. Led by our founder (who is also WPP's Chief AI Officer), Satalia's ambition is to become a decentralised organisation of the future. Today this involves developing tools and processes to liberate and automate manual repetitive tasks, with a focus on freedom, transparency and trust. At the core of our thinking is an approach to wellbeing and inclusivity. We unpack human behaviour and unpick prejudice to ensure a safe and inviting environment. We offer true flexible working and allow our employees to find the working practice that makes them most productive. At Satalia , your opinion matters and your achievements are celebrated. We're using technology, and concepts like organisational swarms and decentralisation to redesign how organisations operate . Using ourselves as a testbed, we're building the foundations for a new, more effective organisational structure that anyone can use. We are investing massively in developing next generation generative AI tools, including workstreams covering text, image, video, audio, and research. We are building large scale, enterprise grade solutions and serving these innovations to our clients and WPP agency partners. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take Next> a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team. At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization-creators, doers, innovators, makers, and thinkers-who drive not just marketing, but meaningful experiences that resonate in every action and interaction. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through ourRecruitment Privacy Policy . California residents should read ourCalifornia Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy . California residents should read our California Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
Apr 18, 2024
Full time
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. Cloud Architect required to join Satalia our AI division. The opportunity: You will be responsible for creating enterprise-quality AI, ML, and Data Science based solutions. You will be involved in technology selection, API design, and establishing core patterns within our products and client projects. You will consider the functional and non-functional requirements to inform these decisions and lead our development team in implementing them. You will work with our world class Data Science and Data Engineering teams to provide robust, high quality, performant cloud based solutions for our customers. This is not a role for someone who doesn't love development. Our technical architects are expected to prove solutions and contribute to the development team, as well as reviewing code and driving improvement to our development practice and processes. At the same time, you need to be a great communicator: the role includes direct interaction with our clients and business stakeholders, which are a mixture of technical and non-technical audiences. The world of AI is evolving at a staggering pace, and we keep our knowledge fresh by continually looking for fresh technologies and sharing what we've learned. As an architect you would be expected to exemplify this both by bringing new ideas to our projects, but also listening to and assessing ideas from the team. What you'll be doing: Writing enterprise-quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Creating serverless solutions to execute data science and ML models Leading a team comprised of Data Science, Data Engineering, Cloud Engineering and QA Understanding and relating customer/business needs to the technical solutions we create Liaising with the customer, product owners and business analysts to ensure that the work we are doing is correct and architecturally sound Making technology and approach choices to meet NFRs whilst delivering good value for money What we want from you: Having an excellent understanding of Typescript and/or Python, currently our core cloud languages Experience writing enterprise quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Having a solid understanding of traditional Design Patterns and the ability to adapt these to the AI world Having in-depth knowledge of at least one cloud platform (e.g. GCP, AWS, Azure), including an understanding of appropriate technologies for a given use case. Being a strong proponent for rigorous quality processes, automated testing and IaC principles Having excellent written, spoken and diagrammatic communication skills, with the ability to convey technical and abstract principles to technical and non-technical audiences Industry experience with an Infrastructure-as-Code platform (e.g. Cloudformation, Terraform) Experience of creating robust CI/CD pipelines that fully automate testing and release processes A strong understanding of both serverless development and containerisation approaches to deploying software to the cloud If you know some of this, even better: A strong understanding of event-driven architectures Terraform experience Good working knowledge of Azure Experience with or knowledge of data engineering platforms and principles Experience with or knowledge of data science platforms and technologies Working knowledge of Rust What we can offer you: Opportunity to work at the forefront of AI technology A chance to contribute to groundbreaking commerce AI solutions Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Satalia , a VML Enterprise Solutions Company, is a community of individuals devoted to working on diverse and challenging projects, allowing you to flex your technical skills whilst working with a tight knit team of high performing colleagues. As an organisation, we push the boundaries of data science, optimisation and artificial intelligence to solve the most complex problems in industry. We build technologies that radically improve the operational efficiency, customer and employee satisfaction of our clients. We do this through product development and bespoke AI services. Led by our founder (who is also WPP's Chief AI Officer), Satalia's ambition is to become a decentralised organisation of the future. Today this involves developing tools and processes to liberate and automate manual repetitive tasks, with a focus on freedom, transparency and trust. At the core of our thinking is an approach to wellbeing and inclusivity. We unpack human behaviour and unpick prejudice to ensure a safe and inviting environment. We offer true flexible working and allow our employees to find the working practice that makes them most productive. At Satalia , your opinion matters and your achievements are celebrated. We're using technology, and concepts like organisational swarms and decentralisation to redesign how organisations operate . Using ourselves as a testbed, we're building the foundations for a new, more effective organisational structure that anyone can use. We are investing massively in developing next generation generative AI tools, including workstreams covering text, image, video, audio, and research. We are building large scale, enterprise grade solutions and serving these innovations to our clients and WPP agency partners. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take Next> a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team. At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization-creators, doers, innovators, makers, and thinkers-who drive not just marketing, but meaningful experiences that resonate in every action and interaction. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through ourRecruitment Privacy Policy . California residents should read ourCalifornia Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy . California residents should read our California Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
Lead Salesforce Consultant required by market leading, professional services organisation based in Central Bristol. This is a hybrid role with 2 days a week onsite with flexibility. The Lead Salesforce Consultant will provide technical leadership, guidance, and expertise in the development, implementation, and optimisation of the Salesforce platform (Predominantly CRM, Marketing Cloud and Field Service). This role ensures that the platform aligns with our clients objectives, is efficient, well run, and is equipped with the latest features and functionalities to support customers, operational and corporate teams. The ideal candidate will be someone who possesses a blend of technical expertise, strategic thinking, and leadership acumen, who has the ability to work collaboratively with multiple stakeholders, both technical and non-technical. You will lead a small team of Junior Developers and will be directly involved in developing and expanding the current team. Responsibilities Include: Provide hands on expertise in Salesforce and other systems. Collaborate with business owners to grasp organisational goals and formulate a strategic vision for the Platform. Work with the Portfolio office to prioritise opportunities for new application functionality, while aligning with our clients digital roadmap. Monitor and communicate Platform metrics. Partner with business owners to refine Platform usage. Work with Business Process owners to ensure that process maps are kept up to date and aligned to system enhancements/changes. Manage relationships with and track performance of Platform vendors. Ensure contractual terms and service agreements provide optimal value. Implement governance policies for Platform usage that will stand up to strict Audit scrutiny and adhere to relevant regulations. Stakeholder Engagement and Communication. Propose initiatives for new features. Seek opportunities to innovate and work across Platform leads and other stakeholders to ensure alignment. Provide leadership and development paths for Platform team members aligned to platform strategy. Ideal Background: Significant Salesforce experience in Development, leading teams and maintaining Salesforce platform and/or other similar roles. Holding one or more of the following certifications: Salesforce Certified Administrator, Salesforce Service Cloud Consultant, Salesforce Sales Cloud Consultant, Salesforce Field Service Consultant, Salesforce Marketing Cloud Consultant. Proven track record of successful delivery of large programs of work across multiple salesforce clouds. Must be a Salesforce SME with deep knowledge of the platform both technically and functionally. Experienced in dealing with vendors and third party suppliers. Strong track record of managing teams and building effective partnerships with peers. Proven experience of managing a 24/7 production environment Demonstrable hands-on experience in Salesforce application setup, configuration and administration. Expert in Agile methodologies. Track record of managing technology projects from design to build, test and implementation. Excellent communication skills. This fantastic role comes with a salary of (phone number removed) p/a and is accompanied with a 10% annual bonus, 25 days paid holiday, a flexible pension scheme, flexible working opportunities, shared Parental Leave - 18 weeks full pay, continued investment in your career, Bike to Work, discounts and many more.
Apr 18, 2024
Full time
Lead Salesforce Consultant required by market leading, professional services organisation based in Central Bristol. This is a hybrid role with 2 days a week onsite with flexibility. The Lead Salesforce Consultant will provide technical leadership, guidance, and expertise in the development, implementation, and optimisation of the Salesforce platform (Predominantly CRM, Marketing Cloud and Field Service). This role ensures that the platform aligns with our clients objectives, is efficient, well run, and is equipped with the latest features and functionalities to support customers, operational and corporate teams. The ideal candidate will be someone who possesses a blend of technical expertise, strategic thinking, and leadership acumen, who has the ability to work collaboratively with multiple stakeholders, both technical and non-technical. You will lead a small team of Junior Developers and will be directly involved in developing and expanding the current team. Responsibilities Include: Provide hands on expertise in Salesforce and other systems. Collaborate with business owners to grasp organisational goals and formulate a strategic vision for the Platform. Work with the Portfolio office to prioritise opportunities for new application functionality, while aligning with our clients digital roadmap. Monitor and communicate Platform metrics. Partner with business owners to refine Platform usage. Work with Business Process owners to ensure that process maps are kept up to date and aligned to system enhancements/changes. Manage relationships with and track performance of Platform vendors. Ensure contractual terms and service agreements provide optimal value. Implement governance policies for Platform usage that will stand up to strict Audit scrutiny and adhere to relevant regulations. Stakeholder Engagement and Communication. Propose initiatives for new features. Seek opportunities to innovate and work across Platform leads and other stakeholders to ensure alignment. Provide leadership and development paths for Platform team members aligned to platform strategy. Ideal Background: Significant Salesforce experience in Development, leading teams and maintaining Salesforce platform and/or other similar roles. Holding one or more of the following certifications: Salesforce Certified Administrator, Salesforce Service Cloud Consultant, Salesforce Sales Cloud Consultant, Salesforce Field Service Consultant, Salesforce Marketing Cloud Consultant. Proven track record of successful delivery of large programs of work across multiple salesforce clouds. Must be a Salesforce SME with deep knowledge of the platform both technically and functionally. Experienced in dealing with vendors and third party suppliers. Strong track record of managing teams and building effective partnerships with peers. Proven experience of managing a 24/7 production environment Demonstrable hands-on experience in Salesforce application setup, configuration and administration. Expert in Agile methodologies. Track record of managing technology projects from design to build, test and implementation. Excellent communication skills. This fantastic role comes with a salary of (phone number removed) p/a and is accompanied with a 10% annual bonus, 25 days paid holiday, a flexible pension scheme, flexible working opportunities, shared Parental Leave - 18 weeks full pay, continued investment in your career, Bike to Work, discounts and many more.
About us Natural HR is an all-in-one cloud HR & Payroll software provider, partnering with medium-sized businesses to enable them to run their HR operations more efficiently and effectively. Having grown from a husband-and-wife duo, Natural HR were acquired by Moorepay in 2023 and became part of the wider Zellis Group. This acquisition combined Moorepay s strengths in payroll software, managed payroll services, and HR advice and consultancy, with Natural HR s strength in HR software. It s an exciting time to join Natural HR and develop your career. We offer a modern working environment, with many of our colleagues based from our offices in Central Birmingham s jewellery quarter. This role will work on a hybrid basis - Tuesdays, Wednesdays & Thursdays spent working in the office, with Mondays & Fridays working from home. We love to reward and recognise our brilliant colleagues. As part of your benefits package, you ll receive a competitive base salary, 33 days annual leave (including bank holidays) with an additional day for each year of service up to a maximum of 36 days in total, pension contribution of 3%, and a range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure. About the role As a Software Support Agent you'll assist our customers in getting the most out of our software and troubleshooting day-to-day queries, whilst gaining deep technical knowledge of key areas of our system. Reporting to the Software Support Manager, you'll work as part of a small team on our Customer Support Desk, answering incoming support tickets and enquiries by phone. Key responsibilities include: 1st line support responding to phone calls, emails, and support tickets in line with SLAs and providing regular customer updates to outstanding queries. Testing resolutions returned from Product and informing customers. Ensuring new customers recently completing implementation are monitored and their incoming queries adequately resolved. Ensuring all incoming queries are assigned within the agreed first response SLA time. Identifying tickets for escalation and informing the Senior Support Consultants and Software Support Manager. Identifying any team training requirements based on incoming queries and questions asked by fellow team members. Reviewing the "no search results" for the customer knowledge base and advising of any articles that would be of benefit or adding tags to any articles currently created to enhance search results. Developing and maintaining an in-depth understanding of our HR & payroll system and services and becoming a subject matter expert in key areas such as workflows, forms, and time off functionality. Running queries (SQL) and inspecting on-page code to diagnose potential problems. Taking ownership of queries that may need to be passed over to the Product team and keeping the customer updated through to resolution. Carrying out daily reviews of open customer queries that are assigned to you and being accountable for cases through to resolution. Providing customer support via online meetings / screen-sharing as and when required, to identify customer issues or demonstrate how to perform specific tasks within our system. Updating the CRM database and Customer Support Desk in a timely manner with notes following customer calls and internal discussions. Creating and updating knowledge base and support content based on your customer interactions and newly released features, to guide customers through using specific areas of our software. Ensuring the Software Support Manager is aware of any customer queries which may need to be escalated. Learning and maintaining system knowledge, keeping up-to-date with latest product releases. Ensuring you have diarised commitments to your learning and development, including attending / watching product training webinars and recordings. Skills & experience A background in customer service with experience and / or a strong interest in technology. Experience of supporting HR / Payroll / ERP systems is desirable. SQL and basic HTML knowledge desirable. Excellent customer service skills you'll be committed to delivering the best possible customer experience and exceeding customer expectations. You will display high levels of integrity and always consider the security of our business and our customers' data. Technical ability you'll be comfortable fielding technical questions and able to relay answers in a non-technical way to our customers. An organised and methodical approach to work with the ability to stay calm under pressure, as you ll balance an existing caseload with new support tickets coming in (20-30 tickets per day). Analytical in your thinking and approach to identifying problems, gathering information, replicating issues, and finding solutions. Proactive in getting to grips with and delivering all aspects of the role. Excellent written and verbal communication skills you'll be fluent in English, have a good telephone manner, and communicate professionally via email. Personal development - you won't be phased by self-directed learning and will be able to identify areas where you would benefit from additional training and support. Excellent IT skills you will be proficient in Microsoft Office, in particular Excel, and have used other HR / Payroll or cloud business tools.
Apr 18, 2024
Full time
About us Natural HR is an all-in-one cloud HR & Payroll software provider, partnering with medium-sized businesses to enable them to run their HR operations more efficiently and effectively. Having grown from a husband-and-wife duo, Natural HR were acquired by Moorepay in 2023 and became part of the wider Zellis Group. This acquisition combined Moorepay s strengths in payroll software, managed payroll services, and HR advice and consultancy, with Natural HR s strength in HR software. It s an exciting time to join Natural HR and develop your career. We offer a modern working environment, with many of our colleagues based from our offices in Central Birmingham s jewellery quarter. This role will work on a hybrid basis - Tuesdays, Wednesdays & Thursdays spent working in the office, with Mondays & Fridays working from home. We love to reward and recognise our brilliant colleagues. As part of your benefits package, you ll receive a competitive base salary, 33 days annual leave (including bank holidays) with an additional day for each year of service up to a maximum of 36 days in total, pension contribution of 3%, and a range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure. About the role As a Software Support Agent you'll assist our customers in getting the most out of our software and troubleshooting day-to-day queries, whilst gaining deep technical knowledge of key areas of our system. Reporting to the Software Support Manager, you'll work as part of a small team on our Customer Support Desk, answering incoming support tickets and enquiries by phone. Key responsibilities include: 1st line support responding to phone calls, emails, and support tickets in line with SLAs and providing regular customer updates to outstanding queries. Testing resolutions returned from Product and informing customers. Ensuring new customers recently completing implementation are monitored and their incoming queries adequately resolved. Ensuring all incoming queries are assigned within the agreed first response SLA time. Identifying tickets for escalation and informing the Senior Support Consultants and Software Support Manager. Identifying any team training requirements based on incoming queries and questions asked by fellow team members. Reviewing the "no search results" for the customer knowledge base and advising of any articles that would be of benefit or adding tags to any articles currently created to enhance search results. Developing and maintaining an in-depth understanding of our HR & payroll system and services and becoming a subject matter expert in key areas such as workflows, forms, and time off functionality. Running queries (SQL) and inspecting on-page code to diagnose potential problems. Taking ownership of queries that may need to be passed over to the Product team and keeping the customer updated through to resolution. Carrying out daily reviews of open customer queries that are assigned to you and being accountable for cases through to resolution. Providing customer support via online meetings / screen-sharing as and when required, to identify customer issues or demonstrate how to perform specific tasks within our system. Updating the CRM database and Customer Support Desk in a timely manner with notes following customer calls and internal discussions. Creating and updating knowledge base and support content based on your customer interactions and newly released features, to guide customers through using specific areas of our software. Ensuring the Software Support Manager is aware of any customer queries which may need to be escalated. Learning and maintaining system knowledge, keeping up-to-date with latest product releases. Ensuring you have diarised commitments to your learning and development, including attending / watching product training webinars and recordings. Skills & experience A background in customer service with experience and / or a strong interest in technology. Experience of supporting HR / Payroll / ERP systems is desirable. SQL and basic HTML knowledge desirable. Excellent customer service skills you'll be committed to delivering the best possible customer experience and exceeding customer expectations. You will display high levels of integrity and always consider the security of our business and our customers' data. Technical ability you'll be comfortable fielding technical questions and able to relay answers in a non-technical way to our customers. An organised and methodical approach to work with the ability to stay calm under pressure, as you ll balance an existing caseload with new support tickets coming in (20-30 tickets per day). Analytical in your thinking and approach to identifying problems, gathering information, replicating issues, and finding solutions. Proactive in getting to grips with and delivering all aspects of the role. Excellent written and verbal communication skills you'll be fluent in English, have a good telephone manner, and communicate professionally via email. Personal development - you won't be phased by self-directed learning and will be able to identify areas where you would benefit from additional training and support. Excellent IT skills you will be proficient in Microsoft Office, in particular Excel, and have used other HR / Payroll or cloud business tools.
Redz Global Consultancy
City Of Westminster, London
German Speaking Implementation Consultant My client is a an Information Technology Consultancy and solution provider. They partner with market leading software and system companies and create and implement customized and cost-effective customer experience and CRM strategies as well as team management solutions for their clients. They are seeking a German speaking Implementation Consultant. As an Implementation Consultant, you'll drive seamless software integrations, deliver stellar training, and offer exceptional support to renowned brands. About The Role • Ability to communicate effectively and build rapport with team members and clients. • Perform implementation planning and setup activities for projects. • Knowledge of departmental processes and PMO use case to build solutions. • Ensure the solution meets specifications and functions per customer specific operational workflow. • Delivering product training to client-specific requirements, development, and deployment. • Resolve any gaps in functionality. • Ensure a smooth transition to the new system. • Answer operational and application questions and consult the customer in a manner to transfer ownership of the system to the customer. • Act as a project manager to ensure timelines are met. Your Experience & Skills • 2 - 4 years experience as SaaS implementation consultant within tech. • Experience working with Asana. • Programming knowledge: Java, HTML, CSS, and REST API, GraphQL is an advantage. • German speaker • Strong customer-facing and presentation skills with the ability to establish trust and credibility. • Ability to work in a fast-paced environment. • Superb written and verbal communication skills. • Positive attitude, empathy, and high energy
Apr 18, 2024
Full time
German Speaking Implementation Consultant My client is a an Information Technology Consultancy and solution provider. They partner with market leading software and system companies and create and implement customized and cost-effective customer experience and CRM strategies as well as team management solutions for their clients. They are seeking a German speaking Implementation Consultant. As an Implementation Consultant, you'll drive seamless software integrations, deliver stellar training, and offer exceptional support to renowned brands. About The Role • Ability to communicate effectively and build rapport with team members and clients. • Perform implementation planning and setup activities for projects. • Knowledge of departmental processes and PMO use case to build solutions. • Ensure the solution meets specifications and functions per customer specific operational workflow. • Delivering product training to client-specific requirements, development, and deployment. • Resolve any gaps in functionality. • Ensure a smooth transition to the new system. • Answer operational and application questions and consult the customer in a manner to transfer ownership of the system to the customer. • Act as a project manager to ensure timelines are met. Your Experience & Skills • 2 - 4 years experience as SaaS implementation consultant within tech. • Experience working with Asana. • Programming knowledge: Java, HTML, CSS, and REST API, GraphQL is an advantage. • German speaker • Strong customer-facing and presentation skills with the ability to establish trust and credibility. • Ability to work in a fast-paced environment. • Superb written and verbal communication skills. • Positive attitude, empathy, and high energy
At British Gas we are on a mission to transform the relationship our customers have with their homes. We are creating connected products that are powered by innovative technologies and brilliant services. We work with our customers to understand their needs, problems, and homes to constantly improve the services offered and help grow our business. To get where we're going, we have an exciting new opportunity for a Digital Product Owner Analyst . We are looking for someone who is analytical and innovative to manage part of our Installs portfolio and the associated channel performance. You will collaborate with other Product Owners/Analysts in eCommerce and our Digital Analysts. You'll also work closely with the Marketing, Pricing and commercial teams to deliver best-in-class conversion rates and optimisation activity. Location: With our Flexible First working arrangements we empower our colleagues to work in a way that best suits them - meaning location doesn't need to be a barrier. This role can be mostly based at home with flexibility required to attend occasional meetings at our Centrica sites. What will you do? Optimising customer acquisition and retention via our content, sales pages and journeys. Ensuring great customer and business outcomes are being achieved, specifically Shop to buy conversion, volume vs. value, AOV/NPV and NPS. Knowing the Installs inside and out, including working with Analysts to set up, manage and analyse performance data. Including leveraging qualitative and quantitative data with a test-and-learn culture to drive quick decision-making. Establish and communicate a product roadmap and OKRs for specific areas of the estate. Review competitor strategies and new solutions, assess potential partnerships or competitive threats. Continuously seek customer feedback and service improvements to resolve pain points to maintain a market leading net promoter score. Work with Commercial business to deliver solutions that are scalable, flexible and designed to be built once but used repeatedly. Work with support teams to understand regulatory, legal, new product launches and go-to-market. Cultivate an environment of transparency and trust, where your colleagues and squads feel empowered to share ideas, be challenged and fulfil their potential. Who are we looking for? Experience in a commercially focused Product Ownership/eCommerce role. Good understanding of Conversion Rate Optimisation and of experience achieving challenging outcomes in a Digital environment. Good understanding of Customer testing, both quantitative and qualitative. Including User Testing, Surveying, A/B testing and MVTs. A good understanding of SEO and digital marketing (PPC, Display, Social, VOD). Experience of the Adobe suite (specifically Analytics and Target) and CRM tools (Salesforce experience preferred) would be advantageous. Experience working in an agile environment. Key Competencies/Core Capabilities required to perform the role: Great stakeholder management, collaboration and communication skills. Performance focused, comfortable with uncertainty and ability to rapidly switch focus. Strong sense of ownership and personal responsibility for driving commercial performance of digital channels. Passion and a willingness to challenge and push for what you think is right. A genuine enthusiasm for problem solving and product development. We are proud to be recognised as a disability-confident employer. Our customers come from a variety of different backgrounds, and so do we. We hire great people from all walks of life, not just because it's the right thing to do, but because it makes our company stronger. We will continue championing inclusivity while investing in our local communities to create a better, more sustainable world for everyone. We are incredibly proud to have been recognised by The Times for being one of the Top 50 Employers for Women. Our people are the beating heart of our business. We are incredibly proud of our commitment to being FlexFirst. From childcare to furry friends, we listened to our people and understood that they work best when they are comfortable and have a flexible working model that suits their individual needs. We embrace the opportunity to give our colleagues a choice to work from anywhere whilst still ensuring they can connect and engage with their teams through office days, employee networks and virtual events. We have tailored our well-being & benefits package around our employees as follows; Competitive salary and bonus potential Employee Energy Allowance at 15% of the government price cap Pension scheme Company Funded Healthcare Plan 25 days holiday allowance, plus public holidays, and the option to buy up to 5 additional days Excellent range of flexible benefits, including technology vouchers, electric car lease scheme & travel insurance We are committed to creating a cleaner and greener future. And we're making big changes to help us get there. That means cutting customers' emissions and our own to reach net zero. And because our people are the beating heart of our business, we will continue to champion inclusivity, develop future skills and invest in our local communities to create a better world for everyone. As part of our reforestation project with WeForest, for every new employee that joins our family, we plant trees in underprivileged areas in Tanzania to offer farming and wildlife economy opportunities for locals.
Apr 18, 2024
Full time
At British Gas we are on a mission to transform the relationship our customers have with their homes. We are creating connected products that are powered by innovative technologies and brilliant services. We work with our customers to understand their needs, problems, and homes to constantly improve the services offered and help grow our business. To get where we're going, we have an exciting new opportunity for a Digital Product Owner Analyst . We are looking for someone who is analytical and innovative to manage part of our Installs portfolio and the associated channel performance. You will collaborate with other Product Owners/Analysts in eCommerce and our Digital Analysts. You'll also work closely with the Marketing, Pricing and commercial teams to deliver best-in-class conversion rates and optimisation activity. Location: With our Flexible First working arrangements we empower our colleagues to work in a way that best suits them - meaning location doesn't need to be a barrier. This role can be mostly based at home with flexibility required to attend occasional meetings at our Centrica sites. What will you do? Optimising customer acquisition and retention via our content, sales pages and journeys. Ensuring great customer and business outcomes are being achieved, specifically Shop to buy conversion, volume vs. value, AOV/NPV and NPS. Knowing the Installs inside and out, including working with Analysts to set up, manage and analyse performance data. Including leveraging qualitative and quantitative data with a test-and-learn culture to drive quick decision-making. Establish and communicate a product roadmap and OKRs for specific areas of the estate. Review competitor strategies and new solutions, assess potential partnerships or competitive threats. Continuously seek customer feedback and service improvements to resolve pain points to maintain a market leading net promoter score. Work with Commercial business to deliver solutions that are scalable, flexible and designed to be built once but used repeatedly. Work with support teams to understand regulatory, legal, new product launches and go-to-market. Cultivate an environment of transparency and trust, where your colleagues and squads feel empowered to share ideas, be challenged and fulfil their potential. Who are we looking for? Experience in a commercially focused Product Ownership/eCommerce role. Good understanding of Conversion Rate Optimisation and of experience achieving challenging outcomes in a Digital environment. Good understanding of Customer testing, both quantitative and qualitative. Including User Testing, Surveying, A/B testing and MVTs. A good understanding of SEO and digital marketing (PPC, Display, Social, VOD). Experience of the Adobe suite (specifically Analytics and Target) and CRM tools (Salesforce experience preferred) would be advantageous. Experience working in an agile environment. Key Competencies/Core Capabilities required to perform the role: Great stakeholder management, collaboration and communication skills. Performance focused, comfortable with uncertainty and ability to rapidly switch focus. Strong sense of ownership and personal responsibility for driving commercial performance of digital channels. Passion and a willingness to challenge and push for what you think is right. A genuine enthusiasm for problem solving and product development. We are proud to be recognised as a disability-confident employer. Our customers come from a variety of different backgrounds, and so do we. We hire great people from all walks of life, not just because it's the right thing to do, but because it makes our company stronger. We will continue championing inclusivity while investing in our local communities to create a better, more sustainable world for everyone. We are incredibly proud to have been recognised by The Times for being one of the Top 50 Employers for Women. Our people are the beating heart of our business. We are incredibly proud of our commitment to being FlexFirst. From childcare to furry friends, we listened to our people and understood that they work best when they are comfortable and have a flexible working model that suits their individual needs. We embrace the opportunity to give our colleagues a choice to work from anywhere whilst still ensuring they can connect and engage with their teams through office days, employee networks and virtual events. We have tailored our well-being & benefits package around our employees as follows; Competitive salary and bonus potential Employee Energy Allowance at 15% of the government price cap Pension scheme Company Funded Healthcare Plan 25 days holiday allowance, plus public holidays, and the option to buy up to 5 additional days Excellent range of flexible benefits, including technology vouchers, electric car lease scheme & travel insurance We are committed to creating a cleaner and greener future. And we're making big changes to help us get there. That means cutting customers' emissions and our own to reach net zero. And because our people are the beating heart of our business, we will continue to champion inclusivity, develop future skills and invest in our local communities to create a better world for everyone. As part of our reforestation project with WeForest, for every new employee that joins our family, we plant trees in underprivileged areas in Tanzania to offer farming and wildlife economy opportunities for locals.
I'm recruiting for Mulesoft Developers to join an exciting startup in who are the new offshoot of a more established business. It's a super exciting time for the business as they look to launch in the next couple of months and replace their tech team with a team of permanent employees. They are already a team of 50 with two development teams of Mulesoft and Salesforce developers, and they are looking to hire additional Mulesoft Developers to join the team. You have the option of working fully remotely with a couple of visits annually to their office in Cardiff, It's a great time to be joining as they get ready to launch and you'll be joining a team super passionate and excited about what they are doing. Their Systems are built utilising Salesforce and Mulesoft for API management and you will be part of an Agile team of developers Product Owners and QAs and will be involved in designing and implementing Mulesoft integrations that connect various systems, applications, and data sources within their fintech environment. You will utilize cutting-edge Azure cloud services to ensure that their solutions are scalable, secure, and always available. You'll have the opportunity to implement robust API designs, manage gateways, and optimize data flows for precision and performance. Your expertise will also extend to transforming data, developing advanced error-handling mechanisms, and creating documentation. Their ideal person will be have proven experience as a MuleSoft Developer with experience in integration development and have familiarity of integrating a variety of SaaS solutions in a Salesforce CRM solution. Salary is anywhere up to 60,000 plus good benefits including 25 days holiday, contributory pension up to 8%, Life Assurance and Private Medical. If you'd like to hear more please apply below to Sam Miller at SR2 - Socially Responsible Recruitment.
Apr 17, 2024
Full time
I'm recruiting for Mulesoft Developers to join an exciting startup in who are the new offshoot of a more established business. It's a super exciting time for the business as they look to launch in the next couple of months and replace their tech team with a team of permanent employees. They are already a team of 50 with two development teams of Mulesoft and Salesforce developers, and they are looking to hire additional Mulesoft Developers to join the team. You have the option of working fully remotely with a couple of visits annually to their office in Cardiff, It's a great time to be joining as they get ready to launch and you'll be joining a team super passionate and excited about what they are doing. Their Systems are built utilising Salesforce and Mulesoft for API management and you will be part of an Agile team of developers Product Owners and QAs and will be involved in designing and implementing Mulesoft integrations that connect various systems, applications, and data sources within their fintech environment. You will utilize cutting-edge Azure cloud services to ensure that their solutions are scalable, secure, and always available. You'll have the opportunity to implement robust API designs, manage gateways, and optimize data flows for precision and performance. Your expertise will also extend to transforming data, developing advanced error-handling mechanisms, and creating documentation. Their ideal person will be have proven experience as a MuleSoft Developer with experience in integration development and have familiarity of integrating a variety of SaaS solutions in a Salesforce CRM solution. Salary is anywhere up to 60,000 plus good benefits including 25 days holiday, contributory pension up to 8%, Life Assurance and Private Medical. If you'd like to hear more please apply below to Sam Miller at SR2 - Socially Responsible Recruitment.
I'm recruiting for Mulesoft Developers to join an exciting startup in who are the new offshoot of a more established business. It's a super exciting time for the business as they look to launch in the next couple of months and replace their tech team with a team of permanent employees. They are already a team of 50 with two development teams of Mulesoft and Salesforce developers, and they are looking to hire additional Mulesoft Developers to join the team. You have the option of working fully remotely with a couple of visits annually to their office in Cardiff, It's a great time to be joining as they get ready to launch and you'll be joining a team super passionate and excited about what they are doing. Their Systems are built utilising Salesforce and Mulesoft for API management and you will be part of an Agile team of developers Product Owners and QAs and will be involved in designing and implementing Mulesoft integrations that connect various systems, applications, and data sources within their fintech environment. You will utilize cutting-edge Azure cloud services to ensure that their solutions are scalable, secure, and always available. You'll have the opportunity to implement robust API designs, manage gateways, and optimize data flows for precision and performance. Your expertise will also extend to transforming data, developing advanced error-handling mechanisms, and creating documentation. Their ideal person will be have proven experience as a MuleSoft Developer with experience in integration development and have familiarity of integrating a variety of SaaS solutions in a Salesforce CRM solution. Salary is anywhere up to £60,000 plus good benefits including 25 days holiday, contributory pension up to 8%, Life Assurance and Private Medical. If you'd like to hear more please apply below to Sam Miller at SR2 - Socially Responsible Recruitment.
Apr 17, 2024
Full time
I'm recruiting for Mulesoft Developers to join an exciting startup in who are the new offshoot of a more established business. It's a super exciting time for the business as they look to launch in the next couple of months and replace their tech team with a team of permanent employees. They are already a team of 50 with two development teams of Mulesoft and Salesforce developers, and they are looking to hire additional Mulesoft Developers to join the team. You have the option of working fully remotely with a couple of visits annually to their office in Cardiff, It's a great time to be joining as they get ready to launch and you'll be joining a team super passionate and excited about what they are doing. Their Systems are built utilising Salesforce and Mulesoft for API management and you will be part of an Agile team of developers Product Owners and QAs and will be involved in designing and implementing Mulesoft integrations that connect various systems, applications, and data sources within their fintech environment. You will utilize cutting-edge Azure cloud services to ensure that their solutions are scalable, secure, and always available. You'll have the opportunity to implement robust API designs, manage gateways, and optimize data flows for precision and performance. Your expertise will also extend to transforming data, developing advanced error-handling mechanisms, and creating documentation. Their ideal person will be have proven experience as a MuleSoft Developer with experience in integration development and have familiarity of integrating a variety of SaaS solutions in a Salesforce CRM solution. Salary is anywhere up to £60,000 plus good benefits including 25 days holiday, contributory pension up to 8%, Life Assurance and Private Medical. If you'd like to hear more please apply below to Sam Miller at SR2 - Socially Responsible Recruitment.
Description A passion for Modern Workspace is key, and the ability to demonstrate an in-depth knowledge of Apple and the surrounding ecosystem, trends, solutions and Managed Services available to help organisations deliver on their technology and business outcomes. CDW's Modern Workspace Practice consists of a group of highly skilled Solution Architects and Specialists. This role of a Senior Solution Architect supporting the Apple Practice is to: Provide our diverse range of customers with impartial, industry-leading advice and expertise to help them select the right solutions to drive improve d technology maturity, deliver new services securely and realise real value through business outcomes. Support the Sales teams in breaking into high-value new accounts, demonstrating the experience, expertise and strength of opinion that proves credibility. Work in close partnership with the internal CDW Sales and Specialist teams to identify new opportunities whilst driving proactive development of converged pipe/funnel. Lead presales opportunities from inception through to handover into delivery . Support the development of the team and the wider department by contributing to team projects as well as helping team members with customer engagements and mentoring to help them achieve their own goals and career aspirations . Act as a thought leader and Input in to CDW's technology go-to-market message, driving and promoting our opinion, breadth of capability and experiences to internal teams, customers and partners KEY RESPONSIBILITIES Customer Opportunities - Work with customers, salespeople and B usiness Development Managers to qualify opportunities, understand business and technical requirements to design the most appropriate solutions whilst maintaining accurate and up-to-date information within CDW's CRM system to support sales forecasting and pipeline management. Documentation - Produce high quality documentation from solution designs and request for pr oposal ( RFP ) responses to total cost ownership ( TCO ) models, business cases, high level designs ( HLD 's) and statement of works ( SoWs ) Upsell - Identify potential to expand opportunities where possible and engage and coordinate resources from other teams to support . Handover - Support the smooth handover of projects into the delivery teams and acting as an escalation point during their life and transition into service . CDW Evangelist - driving and evangelising CDW capabilities to our customer base in a credible, approachable and relatable way. Differentiating CDW through its productised services, consulting capability and security expertise . SME Evangelist - Explain and evangelise the features, benefits and technical specifications of your subject matter and adjacent technologies, solutions, and services to internal and external audiences . Internal Collaboration - Build and develop strong relationships across the business, including with Sales, Professional Services, Managed Services and the wider presales community to draw upon as the need arises. Support the documentation and adoption of agreed standards and practices within our deployments and work to ensure a high-quality engagement for every customer . Go-To-Market Development - Work with the team, the Practice Lead, Office of the CTO and key stakeholders to continually assess technology trends and our solutions portfolio and supporting the creation, launch, marketing and ongoing development of new propositions. Repeatable Solutions - Support making what we do more repeatable, more profitable and less risky by helping to identify and build standardised offerings, boilerplate content and packaged services. Partner Engagement - Cultivate strong relationships with CDW's partner community to stay up to date with offerings and roadmaps and leverage this knowledge as an agnostic advisor to customers . Sales Enablement - Assist CDW s ell e rs with technical guidance on a variety of products and solutions across a range of customer sizes and types and evangelise the team's capabilities . Customer Retention - Act as a trusted adviser to key customers through building knowledge of their environments . Accreditation - Attain and maintain the highest level of relevant accreditations in key areas as required . External Brand - Use social media and other means of effective communication for self-marketing, raising awareness and profile . QUALIFICATIONS, SKILLS AND EXPERIENCE An experienced individual in Apple within a technical pre- sales capacity or similar role with experience in designing complex solutions for a range and size of customers, within different verticals. A great understanding of the Apple market and key areas, including Devices, Device Management and Application Frameworks Demonstrable customer outcome experience in JAMF and Intune Previous experience in a channel presales role or similar including leveraging partner resources, incentives and teams during presales engagements. Experience selling both professional and managed services. ESSENTIAL ATTRIBUTES Self-driven and self-motivated Ability to lead customers and articulate a cloud journey that delivers tangible benefit quickly whilst maximising the scope and potential of an engagement. Commercial acumen with an awareness of the financial implications of design decisions across Capex and Opex budgets and how they affect TCO and return on investment ( ROI ) . Experience and ability to develop and build relationships with a range of stakeholders, including C-suite . A demonstrable track record of getting stuff done whilst managing competing pressures and deadlines whilst retaining an eye for detail and quality . A passion for technology and its ability to have a positive impact on business . Quality focused with excellent attention to detail producing high quality documentation from solution designs and RFP responses to TCO models, business cases, HLDs and SoWs CUSTOMER FOCUS AND WAYS OF WORKING Each coworker is accountable for their actions and is required to exercise good judgment in everything they do. Part of that responsibility includes ensuring that you understand and live up to the values and standards we set for ourselves in the CDW Way, the CDW Way Code (our code of ethics and business conduct), the Information Management System (IMS), and all other policies and procedures relevant to your role . Each coworker has a responsibility to ask questions when they are unsure of CDW's values, standards and policies, and to take action if they believe someone else is not acting consistently with those values, standards and policies . Each coworker is responsible for maintaining customer focus and for periodically reviewing the Circle of Service Philosophy and the Quality Policy to understand CDW's commitment to excellent client service and continual improvement. Co-workers must report any customer problems, feedback, service outages, and service improvement suggestions to management. Each coworker is required to follow CDW's policies relating to Information Security and Data protection, specifically to: Protect all information assets from unauthorised access, disclosure, modification, destruction & interference Treat the security of all information assets according to their designated information security classification Ensure that they only access information assets that they are authorised to do so Adhere to the procedure for reporting any security weakness or event Commit to, and participate in, personal development of information security awareness & knowledge Comply with all laws and contractual obligations regarding the protection of data
Apr 16, 2024
Full time
Description A passion for Modern Workspace is key, and the ability to demonstrate an in-depth knowledge of Apple and the surrounding ecosystem, trends, solutions and Managed Services available to help organisations deliver on their technology and business outcomes. CDW's Modern Workspace Practice consists of a group of highly skilled Solution Architects and Specialists. This role of a Senior Solution Architect supporting the Apple Practice is to: Provide our diverse range of customers with impartial, industry-leading advice and expertise to help them select the right solutions to drive improve d technology maturity, deliver new services securely and realise real value through business outcomes. Support the Sales teams in breaking into high-value new accounts, demonstrating the experience, expertise and strength of opinion that proves credibility. Work in close partnership with the internal CDW Sales and Specialist teams to identify new opportunities whilst driving proactive development of converged pipe/funnel. Lead presales opportunities from inception through to handover into delivery . Support the development of the team and the wider department by contributing to team projects as well as helping team members with customer engagements and mentoring to help them achieve their own goals and career aspirations . Act as a thought leader and Input in to CDW's technology go-to-market message, driving and promoting our opinion, breadth of capability and experiences to internal teams, customers and partners KEY RESPONSIBILITIES Customer Opportunities - Work with customers, salespeople and B usiness Development Managers to qualify opportunities, understand business and technical requirements to design the most appropriate solutions whilst maintaining accurate and up-to-date information within CDW's CRM system to support sales forecasting and pipeline management. Documentation - Produce high quality documentation from solution designs and request for pr oposal ( RFP ) responses to total cost ownership ( TCO ) models, business cases, high level designs ( HLD 's) and statement of works ( SoWs ) Upsell - Identify potential to expand opportunities where possible and engage and coordinate resources from other teams to support . Handover - Support the smooth handover of projects into the delivery teams and acting as an escalation point during their life and transition into service . CDW Evangelist - driving and evangelising CDW capabilities to our customer base in a credible, approachable and relatable way. Differentiating CDW through its productised services, consulting capability and security expertise . SME Evangelist - Explain and evangelise the features, benefits and technical specifications of your subject matter and adjacent technologies, solutions, and services to internal and external audiences . Internal Collaboration - Build and develop strong relationships across the business, including with Sales, Professional Services, Managed Services and the wider presales community to draw upon as the need arises. Support the documentation and adoption of agreed standards and practices within our deployments and work to ensure a high-quality engagement for every customer . Go-To-Market Development - Work with the team, the Practice Lead, Office of the CTO and key stakeholders to continually assess technology trends and our solutions portfolio and supporting the creation, launch, marketing and ongoing development of new propositions. Repeatable Solutions - Support making what we do more repeatable, more profitable and less risky by helping to identify and build standardised offerings, boilerplate content and packaged services. Partner Engagement - Cultivate strong relationships with CDW's partner community to stay up to date with offerings and roadmaps and leverage this knowledge as an agnostic advisor to customers . Sales Enablement - Assist CDW s ell e rs with technical guidance on a variety of products and solutions across a range of customer sizes and types and evangelise the team's capabilities . Customer Retention - Act as a trusted adviser to key customers through building knowledge of their environments . Accreditation - Attain and maintain the highest level of relevant accreditations in key areas as required . External Brand - Use social media and other means of effective communication for self-marketing, raising awareness and profile . QUALIFICATIONS, SKILLS AND EXPERIENCE An experienced individual in Apple within a technical pre- sales capacity or similar role with experience in designing complex solutions for a range and size of customers, within different verticals. A great understanding of the Apple market and key areas, including Devices, Device Management and Application Frameworks Demonstrable customer outcome experience in JAMF and Intune Previous experience in a channel presales role or similar including leveraging partner resources, incentives and teams during presales engagements. Experience selling both professional and managed services. ESSENTIAL ATTRIBUTES Self-driven and self-motivated Ability to lead customers and articulate a cloud journey that delivers tangible benefit quickly whilst maximising the scope and potential of an engagement. Commercial acumen with an awareness of the financial implications of design decisions across Capex and Opex budgets and how they affect TCO and return on investment ( ROI ) . Experience and ability to develop and build relationships with a range of stakeholders, including C-suite . A demonstrable track record of getting stuff done whilst managing competing pressures and deadlines whilst retaining an eye for detail and quality . A passion for technology and its ability to have a positive impact on business . Quality focused with excellent attention to detail producing high quality documentation from solution designs and RFP responses to TCO models, business cases, HLDs and SoWs CUSTOMER FOCUS AND WAYS OF WORKING Each coworker is accountable for their actions and is required to exercise good judgment in everything they do. Part of that responsibility includes ensuring that you understand and live up to the values and standards we set for ourselves in the CDW Way, the CDW Way Code (our code of ethics and business conduct), the Information Management System (IMS), and all other policies and procedures relevant to your role . Each coworker has a responsibility to ask questions when they are unsure of CDW's values, standards and policies, and to take action if they believe someone else is not acting consistently with those values, standards and policies . Each coworker is responsible for maintaining customer focus and for periodically reviewing the Circle of Service Philosophy and the Quality Policy to understand CDW's commitment to excellent client service and continual improvement. Co-workers must report any customer problems, feedback, service outages, and service improvement suggestions to management. Each coworker is required to follow CDW's policies relating to Information Security and Data protection, specifically to: Protect all information assets from unauthorised access, disclosure, modification, destruction & interference Treat the security of all information assets according to their designated information security classification Ensure that they only access information assets that they are authorised to do so Adhere to the procedure for reporting any security weakness or event Commit to, and participate in, personal development of information security awareness & knowledge Comply with all laws and contractual obligations regarding the protection of data
We are on the lookout for a talented Solution Architect J oin our Solution Architecture team in London Or Copenhagen As a Solution Architect at Monta , you will be responsible for scoping, designing, and developing technical solutions for large enterprise customers that are adopting the Monta platform. This key customer-facing role will have a strong focus on data migrations and integrations. To be successful, you will work closely with your team members but also with the Engineering, Product and Sales organizations. Your work will directly impact our customers' satisfaction and the growth of Monta, contributing significantly to the adoption of electric vehicles worldwide and a more sustainable planet. Monta Monta is the operating platform powering the EV ecosystem serving drivers, companies, cities, and the electricity grid with one integrated software solution. At our core, we make EV charging simple, accessible, and reliable. Our software enables a consistent charging experience across all charge point brands and we empower charge point owners with a full-fledged solution to attract users and seamlessly manage usage, pricing, availability, and transactions. We've closed a huge Series B round! 80M EUR and soaring! Our journey so far? An expansion across various markets, prestigious and B-Corp certifications, and proactive tech revolutionizing the EV charging experience. Not to mention, our growth has skyrocketed 6X since the last round, nearing 1 million monthly charging sessions, and 1,000 drivers joining us daily! Monta will use the EUR 80M funding to double down on its successful software-only strategy by strengthening investments in all markets and improving and expanding its product to new sectors ready to embark on an electrified future. (Some of) the things you will be working on: Lead the technical design, implementation, and execution of data migration projects for large enterprise customers migrating to our SaaS platform, ensuring seamless and efficient transfer of data from external systems. Establish a close collaboration with other team members like Data Analysts or Project Managers to identify migration challenges, and recommend solutions to mitigate risks and ensure successful project execution. Provide technical expertise and guidance throughout the sales process, including scoping, solution design, and proposal development, to help close new business opportunities. Develop and maintain documentation, including solution architecture diagrams, data mappings, and migration plans, to ensure clarity and transparency throughout the project lifecycle. Collaborate with Monta's Charge Point Infrastructure team to ensure charge points are successfully migrated into Monta and perform as expected. (Some of) the things you will be achieving: Architect and develop re-usable data integration solutions that leverage industry best practices and scalable technologies. Execute data migrations in alignment with previously agreed timelines. Become a trusted technical advisor to our enterprise customers, offering strategic insights and recommendations to optimize their data migration and integration processes. Requirements: In order to succeed in this role, we you like you to bring: 3+ years of experience in Solution Architecture, Data Engineering, Software Engineering or related technical role with a focus on data migrations and integrations. Strong background in coding and scripting, evidenced by past projects and professional experience. Hands-on experience with integration technologies and services, such as RESTful APIs, SOAP, message queues, and ESB (Enterprise Service Bus). Proficiency in SQL and data manipulation techniques, with experience working with large datasets and complex data structures. Excellent communication and interpersonal skills, with the ability to articulate technical concepts to both technical and non-technical audiences. Some additional skills that we would love you to have: Experience designing and executing data migration strategies for complex enterprise environments, including experience with large-scale data warehouses and CRM systems. Strong understanding ETL (Extract, Transform, Load) processes, and data integration patterns. Fluent in either German or French, with excellent verbal and written communication skills. Previous experience working at SaaS companies. Hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud Platform, and familiarity with cloud-based data migration tools and services. Benefits: Our Solution Architecture team has a Friday Tech Innovation day, a booked slot where they can spend it on implementing their technical skills. 3 annual company-wide events (including 3 day Summit) plus team events - both in-person and virtually Flexible Work From Home policy Warrant program - share Monta's success! Vacation days are 30 days (5 weeks + 5 top up days!) Educational budget + time off for personal/professional development Shared company car + electric bikes in our bigger offices Stay fit with a subsidized gym membership Free snacks & beverages at the offices Subsidized plant-based lunch Pension + Health Insurance Paid parental leave The salary range for this position is between 75,000 - 85,000 GBP per Annum If this sounds like you, we're looking forward to seeing your application! Please send your resume in English. This role demands proficient English language skills for professional verbal and written communication. As Monta is a globally active company, the effective performance of duties in this position necessitates frequent and regular interactions with colleagues and partners around the world, predominantly in English. Monta does not accept unsolicited resumes from headhunters or recruitment agencies. Unsolicited resumes sent to Monta or to our employees are considered to be the property of Monta, and we will not agree to payment of any referral compensation or recruiter fee in the absence of a signed agreement. Find out more by visiting
Apr 16, 2024
Full time
We are on the lookout for a talented Solution Architect J oin our Solution Architecture team in London Or Copenhagen As a Solution Architect at Monta , you will be responsible for scoping, designing, and developing technical solutions for large enterprise customers that are adopting the Monta platform. This key customer-facing role will have a strong focus on data migrations and integrations. To be successful, you will work closely with your team members but also with the Engineering, Product and Sales organizations. Your work will directly impact our customers' satisfaction and the growth of Monta, contributing significantly to the adoption of electric vehicles worldwide and a more sustainable planet. Monta Monta is the operating platform powering the EV ecosystem serving drivers, companies, cities, and the electricity grid with one integrated software solution. At our core, we make EV charging simple, accessible, and reliable. Our software enables a consistent charging experience across all charge point brands and we empower charge point owners with a full-fledged solution to attract users and seamlessly manage usage, pricing, availability, and transactions. We've closed a huge Series B round! 80M EUR and soaring! Our journey so far? An expansion across various markets, prestigious and B-Corp certifications, and proactive tech revolutionizing the EV charging experience. Not to mention, our growth has skyrocketed 6X since the last round, nearing 1 million monthly charging sessions, and 1,000 drivers joining us daily! Monta will use the EUR 80M funding to double down on its successful software-only strategy by strengthening investments in all markets and improving and expanding its product to new sectors ready to embark on an electrified future. (Some of) the things you will be working on: Lead the technical design, implementation, and execution of data migration projects for large enterprise customers migrating to our SaaS platform, ensuring seamless and efficient transfer of data from external systems. Establish a close collaboration with other team members like Data Analysts or Project Managers to identify migration challenges, and recommend solutions to mitigate risks and ensure successful project execution. Provide technical expertise and guidance throughout the sales process, including scoping, solution design, and proposal development, to help close new business opportunities. Develop and maintain documentation, including solution architecture diagrams, data mappings, and migration plans, to ensure clarity and transparency throughout the project lifecycle. Collaborate with Monta's Charge Point Infrastructure team to ensure charge points are successfully migrated into Monta and perform as expected. (Some of) the things you will be achieving: Architect and develop re-usable data integration solutions that leverage industry best practices and scalable technologies. Execute data migrations in alignment with previously agreed timelines. Become a trusted technical advisor to our enterprise customers, offering strategic insights and recommendations to optimize their data migration and integration processes. Requirements: In order to succeed in this role, we you like you to bring: 3+ years of experience in Solution Architecture, Data Engineering, Software Engineering or related technical role with a focus on data migrations and integrations. Strong background in coding and scripting, evidenced by past projects and professional experience. Hands-on experience with integration technologies and services, such as RESTful APIs, SOAP, message queues, and ESB (Enterprise Service Bus). Proficiency in SQL and data manipulation techniques, with experience working with large datasets and complex data structures. Excellent communication and interpersonal skills, with the ability to articulate technical concepts to both technical and non-technical audiences. Some additional skills that we would love you to have: Experience designing and executing data migration strategies for complex enterprise environments, including experience with large-scale data warehouses and CRM systems. Strong understanding ETL (Extract, Transform, Load) processes, and data integration patterns. Fluent in either German or French, with excellent verbal and written communication skills. Previous experience working at SaaS companies. Hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud Platform, and familiarity with cloud-based data migration tools and services. Benefits: Our Solution Architecture team has a Friday Tech Innovation day, a booked slot where they can spend it on implementing their technical skills. 3 annual company-wide events (including 3 day Summit) plus team events - both in-person and virtually Flexible Work From Home policy Warrant program - share Monta's success! Vacation days are 30 days (5 weeks + 5 top up days!) Educational budget + time off for personal/professional development Shared company car + electric bikes in our bigger offices Stay fit with a subsidized gym membership Free snacks & beverages at the offices Subsidized plant-based lunch Pension + Health Insurance Paid parental leave The salary range for this position is between 75,000 - 85,000 GBP per Annum If this sounds like you, we're looking forward to seeing your application! Please send your resume in English. This role demands proficient English language skills for professional verbal and written communication. As Monta is a globally active company, the effective performance of duties in this position necessitates frequent and regular interactions with colleagues and partners around the world, predominantly in English. Monta does not accept unsolicited resumes from headhunters or recruitment agencies. Unsolicited resumes sent to Monta or to our employees are considered to be the property of Monta, and we will not agree to payment of any referral compensation or recruiter fee in the absence of a signed agreement. Find out more by visiting
PV Systems Product Owner - Pharmaceuticals Location: Paddington or Staffordshire Contract Type: Permanent Salary: £50,000 - £60,000 per annum Our client, an international organisation operating within the pharmaceutical industry, is seeking a PV Systems Product Owner to join their team. With a focus on providing bespoke end-to-end services, our client connects pharmaceutical companies and healthcare professionals with patients, working to enhance the delivery of healthcare services. Reporting directly to the Director of Pharmacovigilance, the PV Systems Product Owner will be responsible for overseeing the implementation and maintenance of PV systems. As a subject matter expert in PV systems, the successful candidate will possess extensive project management experience with a deep understanding of project planning and implementation. Key Responsibilities: Collaborate with stakeholders to gather business requirements and translate them into actionable plans. Develop and maintain PV systems, ensuring their optimal functioning. Leverage knowledge of Microsoft Excel, Microsoft Dynamics, and Visio to streamline PV processes. Utilise Artificial Intelligence (AI), Robotic Process Automation (RPA), Machine Learning (ML), and Natural Language Generation (NLG) technologies to improve automation. Work closely with the Director of Pharmacovigilance to implement best practises and adhere to regulatory guidelines. Requirements: Proven experience in project management, demonstrating expertise in project planning and implementation. Previous experience working with a large CRM system, preferably Microsoft Dynamics 365. Knowledge of Microsoft Excel, Microsoft Dynamics, and Visio, with the ability to leverage these tools to optimise processes. Ideally, prior experience in the healthcare sector, familiar with industry-specific challenges. Strong logical thinking, organisational skills, and the ability to comprehend and implement business requirements. Familiarity with automation technologies, such as AI, RPA, ML, and NLG. Experience with DevOps, Continuous Delivery, and Scaled Agile Framework (SAFe). Proficiency in database programming languages, including Oracle SQL and PL/SQL. This is an exciting opportunity to join a well-established organisation that places a strong emphasis on innovation and improving patient outcomes. The successful candidate will have the chance to contribute to the development and enhancement of PV systems while working alongside a dedicated team of professionals. If you have the required experience and are looking for a new challenge, please apply with your updated CV. LHH is an employment consultancy that believes in talent, not labels. It is important to us that we run inclusive recruitment processes to support candidates of all abilities and encourage applicants of all backgrounds and perspectives to apply. LHH is committed to building an inclusive, supportive environment to enable candidates to explore the next steps in their careers. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Apr 16, 2024
Full time
PV Systems Product Owner - Pharmaceuticals Location: Paddington or Staffordshire Contract Type: Permanent Salary: £50,000 - £60,000 per annum Our client, an international organisation operating within the pharmaceutical industry, is seeking a PV Systems Product Owner to join their team. With a focus on providing bespoke end-to-end services, our client connects pharmaceutical companies and healthcare professionals with patients, working to enhance the delivery of healthcare services. Reporting directly to the Director of Pharmacovigilance, the PV Systems Product Owner will be responsible for overseeing the implementation and maintenance of PV systems. As a subject matter expert in PV systems, the successful candidate will possess extensive project management experience with a deep understanding of project planning and implementation. Key Responsibilities: Collaborate with stakeholders to gather business requirements and translate them into actionable plans. Develop and maintain PV systems, ensuring their optimal functioning. Leverage knowledge of Microsoft Excel, Microsoft Dynamics, and Visio to streamline PV processes. Utilise Artificial Intelligence (AI), Robotic Process Automation (RPA), Machine Learning (ML), and Natural Language Generation (NLG) technologies to improve automation. Work closely with the Director of Pharmacovigilance to implement best practises and adhere to regulatory guidelines. Requirements: Proven experience in project management, demonstrating expertise in project planning and implementation. Previous experience working with a large CRM system, preferably Microsoft Dynamics 365. Knowledge of Microsoft Excel, Microsoft Dynamics, and Visio, with the ability to leverage these tools to optimise processes. Ideally, prior experience in the healthcare sector, familiar with industry-specific challenges. Strong logical thinking, organisational skills, and the ability to comprehend and implement business requirements. Familiarity with automation technologies, such as AI, RPA, ML, and NLG. Experience with DevOps, Continuous Delivery, and Scaled Agile Framework (SAFe). Proficiency in database programming languages, including Oracle SQL and PL/SQL. This is an exciting opportunity to join a well-established organisation that places a strong emphasis on innovation and improving patient outcomes. The successful candidate will have the chance to contribute to the development and enhancement of PV systems while working alongside a dedicated team of professionals. If you have the required experience and are looking for a new challenge, please apply with your updated CV. LHH is an employment consultancy that believes in talent, not labels. It is important to us that we run inclusive recruitment processes to support candidates of all abilities and encourage applicants of all backgrounds and perspectives to apply. LHH is committed to building an inclusive, supportive environment to enable candidates to explore the next steps in their careers. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Devonshire Hayes Recruitment Specialists Ltd
City, London
Are you an experienced Product Manager? If so, we have an exciting opportunity for you with a Financial Services firm based in London. This is a perm position and the salary for this is up to 80K. This is a hybrid role with an expectation for 40% attendance on site. Responsibilities Key figure in the delivery of a new software platform for our Advice Products Continuously monitoring and optimising the Advice claims journey, to improve customer satisfaction and other product performance metrics throughout the entire end to end claims life cycle. Build strong engagement with the stakeholder network ensuring they are aligned with the Advice product vision and roadmap and receive all relevant communications. Lead and influence a cross functional team to ensure the team delivers products that meet business requirements/needs and delivers the right outcomes for our customers. Ensure data-driven decision making, identifying strengths, weaknesses, and opportunity's, based on interpreting qualitative and quantitative data. Working directly with the UX team to identify customer research opportunities to identify future roadmap items. Develop the end-to-end data processes to ensure the company is ready to manage an Advice failure efficiently and accurately. Product owner for the Advice scrum team. Breaking down and interpreting business problems and managing, prioritising, and grooming a backlog of user stories with detailed acceptance criteria. Managing dependencies and conducting UAT. Optimise your delivery team by tracking, reporting, and improving velocity, processes, best practices. Required experience: Major, long term transformation experience Evidence of impact/business outcomes in previous roles Evidence in the delivery of technical platforms (Not Data, things like CRM, ideally, or other similar customer related platforms) End-to-End experience of delivering a full product roadmap to include defining the roadmap through delivery At least 3 years experience as a product manager Ability to work strategically upwards as well as with technical teams and multiple stakeholders The client for this role is very particular in terms of what they are looking for, they will also be very picky with CVs. I have therefore added some information below, please ensure your CV/profile aligns with the below to ensure you are considered. CV to be no longer than 4 pages focusing on your relevant experience Ensure there is real details on the impact/positive outcomes achieved from the transformation Projects regarding mobile and website projects are NOT relevant Profiles that appear too technical or about data delivery as opposed to business transformation/platform delivery will NOT be considered
Apr 16, 2024
Full time
Are you an experienced Product Manager? If so, we have an exciting opportunity for you with a Financial Services firm based in London. This is a perm position and the salary for this is up to 80K. This is a hybrid role with an expectation for 40% attendance on site. Responsibilities Key figure in the delivery of a new software platform for our Advice Products Continuously monitoring and optimising the Advice claims journey, to improve customer satisfaction and other product performance metrics throughout the entire end to end claims life cycle. Build strong engagement with the stakeholder network ensuring they are aligned with the Advice product vision and roadmap and receive all relevant communications. Lead and influence a cross functional team to ensure the team delivers products that meet business requirements/needs and delivers the right outcomes for our customers. Ensure data-driven decision making, identifying strengths, weaknesses, and opportunity's, based on interpreting qualitative and quantitative data. Working directly with the UX team to identify customer research opportunities to identify future roadmap items. Develop the end-to-end data processes to ensure the company is ready to manage an Advice failure efficiently and accurately. Product owner for the Advice scrum team. Breaking down and interpreting business problems and managing, prioritising, and grooming a backlog of user stories with detailed acceptance criteria. Managing dependencies and conducting UAT. Optimise your delivery team by tracking, reporting, and improving velocity, processes, best practices. Required experience: Major, long term transformation experience Evidence of impact/business outcomes in previous roles Evidence in the delivery of technical platforms (Not Data, things like CRM, ideally, or other similar customer related platforms) End-to-End experience of delivering a full product roadmap to include defining the roadmap through delivery At least 3 years experience as a product manager Ability to work strategically upwards as well as with technical teams and multiple stakeholders The client for this role is very particular in terms of what they are looking for, they will also be very picky with CVs. I have therefore added some information below, please ensure your CV/profile aligns with the below to ensure you are considered. CV to be no longer than 4 pages focusing on your relevant experience Ensure there is real details on the impact/positive outcomes achieved from the transformation Projects regarding mobile and website projects are NOT relevant Profiles that appear too technical or about data delivery as opposed to business transformation/platform delivery will NOT be considered
We are looking for a Software Support Engineer with a focus on providing excellent service to customers. You will be to ensuring the seamless operation of our systems, products, and applications in the production environment , thereby enabling the development team to remain focused on delivering. As a Software Support Engineer, who will be part of our Product Department team but will also work closely with the Operations team. This is a customer facing role and the position supports and maintains applications that we build for our customers around the globe! Our applications are web based, deployed on Azure cloud , exposed as web services/applications using various technologies including C #, JavaScript, ReactJS, .NET MVC, MS SQL, HTML5, CSS3, jQuery. If you are looking for an international, fresh, and fast-growing environment to enhance your career further we would like to hear from you. You will be required to travel to Greece once or twice a year to meet with the development team face to face and for training. Key Responsibilities Taking ownership of support requests, collaborating with the development and operations teams to promptly identify and resolve issues, and providing regular updates to stakeholders. Following standard procedures for proper escalation of unresolved issues to the appropriate internal team. Updating customer documentation to prevent recurrent issues. Proactively monitoring insights and alerts in the production environment to identify potential issues. Collaborating with the product and development team to test new product releases and expedite the release processes. Provide support to our partner developer teams to integrate with our platform. This may include debugging script, writing code snippets for customers as well as continuously refining and documenting various processes. Assist in developing tools and resources to help improve the company's internal operational efficiencies. Provide support on the maintenance and development tasks related to Salesforce CRM, internal phone system and set up and maintenance of internal IT systems. Carry out allocated duties and tasks by applying a flexible and adaptable customer centric approach to serve multinational presence and global operations across multiple time zones Requirements Skills for understanding and writing C#, .NET MVC, Web Services, MS SQL, JavaScript, HTML5, CSS3, MySQL, Azure API's Strong analytical and problem-solving skills Excellent communication skills (As important as your Tech skills) University Degree in Information Technology or relevant field Understands the principles of OOP Ability to work in a team under guidelines provided by the Team Leader using agile software development (SCRUM). Benefits: Hybrid - Work from home a few days a week Canteen Casual dress Company pension Free parking Life insurance On-site parking Private medical insurance Ian at Henderson Scott is shortlisting candidates for interview so please apply now!
Apr 16, 2024
Full time
We are looking for a Software Support Engineer with a focus on providing excellent service to customers. You will be to ensuring the seamless operation of our systems, products, and applications in the production environment , thereby enabling the development team to remain focused on delivering. As a Software Support Engineer, who will be part of our Product Department team but will also work closely with the Operations team. This is a customer facing role and the position supports and maintains applications that we build for our customers around the globe! Our applications are web based, deployed on Azure cloud , exposed as web services/applications using various technologies including C #, JavaScript, ReactJS, .NET MVC, MS SQL, HTML5, CSS3, jQuery. If you are looking for an international, fresh, and fast-growing environment to enhance your career further we would like to hear from you. You will be required to travel to Greece once or twice a year to meet with the development team face to face and for training. Key Responsibilities Taking ownership of support requests, collaborating with the development and operations teams to promptly identify and resolve issues, and providing regular updates to stakeholders. Following standard procedures for proper escalation of unresolved issues to the appropriate internal team. Updating customer documentation to prevent recurrent issues. Proactively monitoring insights and alerts in the production environment to identify potential issues. Collaborating with the product and development team to test new product releases and expedite the release processes. Provide support to our partner developer teams to integrate with our platform. This may include debugging script, writing code snippets for customers as well as continuously refining and documenting various processes. Assist in developing tools and resources to help improve the company's internal operational efficiencies. Provide support on the maintenance and development tasks related to Salesforce CRM, internal phone system and set up and maintenance of internal IT systems. Carry out allocated duties and tasks by applying a flexible and adaptable customer centric approach to serve multinational presence and global operations across multiple time zones Requirements Skills for understanding and writing C#, .NET MVC, Web Services, MS SQL, JavaScript, HTML5, CSS3, MySQL, Azure API's Strong analytical and problem-solving skills Excellent communication skills (As important as your Tech skills) University Degree in Information Technology or relevant field Understands the principles of OOP Ability to work in a team under guidelines provided by the Team Leader using agile software development (SCRUM). Benefits: Hybrid - Work from home a few days a week Canteen Casual dress Company pension Free parking Life insurance On-site parking Private medical insurance Ian at Henderson Scott is shortlisting candidates for interview so please apply now!
Description ABOUT CDW CDW is a leading technology solutions provider to business, government, education and healthcare organisations in the United Kingdom, Canada, and the United States . Our fingerprints can be found on technology in workplaces of more than 250,000 companies: from start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small. CDW prides itself on being ' People Who Get IT ' and ' People who get People ' . Our relationships are fuelled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you'll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self-and your best ideas-to CDW. Because diverse perspectives bring forth better problem solving-and better solutions for our customers on a rapidly evolving technology landscape. JOB SUMMARY A passion for Modern W orkspace is key , and the ability to demonstrate an in-depth knowledge of Collaboration , trends, solutions and Managed Services available to help organisations deliver on their technology and business outcomes. In this role you will act as a Solut i on Architect within the Modern W o rkspace as well as the wider Presales group. The role has three key areas of responsibility, which broken down are: Act as a Solution Architect, using a combination of your own depth of expertise as well as the wider team to own opportunities, engage with customers and win profitable business. Develop and maintain your own skills and knowledge through research, self-guided learning, lab time and formal training/ accreditation. Support the development of the team and the wider department by contributing to team projects as well as helping team members with customer engagements and mentoring to help them achieve their own goals and career aspirations . KEY RESPONSIBILITIES Customer Opportunities - Work with customers, salespeople and BDMs to qualify opportunities, understand business and technical requirements to design the most appropriate solutions whilst maintaining accurate and up-to-date information within CDW's CRM system to support sales forecasting and pipeline management. Documentation - Produce high quality documentation from solution designs and RFP responses to total cost of ownership ( TCO ) models, business cases, high level designs ( HLD ' s ) and statement of works ( SoWs ) Upsell - Identify potential to expand opportunities where possible and engage and coordinate resources from other teams to support . Handover - Support the smooth handover of projects into the delivery teams and acting as an escalation point during their life and transition into service. CDW Evangelist - driving and evangelising CDW capabilities to our customer base in a credible, friendly and relatable way. Differentiating CDW through its productised services, consulting capability and security expertise . SME Evangelist - Explain and evangelise the features, benefits and technical specifications of your subject matter and adjacent technologies, solutions, and services to internal and external audiences . Internal Collaboration - Build and develop strong relationships across the business, including with Sales, Professional Services, Managed Services and the wider presales community to draw upon as the need arises. Support the documentation and adoption of agreed standards and practices within our deployments and work to ensure a high-quality engagement for every customer . Repeatable Solutions - Support making what we do more repeatable, more profitable and less risky by helping to identify and build standardised offerings, boilerplate content and packaged services. Partner Engagement - Cultivate strong relationships with CDW's partner community to stay up to date with offerings and roadmaps and leverage this knowledge as an agnostic advisor to customers . Sales Enablement - Assist CDW s ell e rs with technical guidance on a variety of cloud products and solutions across a range of customer sizes and types and evangelise the team's capabilities . Customer Retention - Act as a trusted adviser to key customers through building knowledge of their environments . Accreditation - Attain and maintain the highest level of relevant accreditations in key areas as required . QUALIFICATIONS, SKILLS AND EXPERIENCE A great understanding of the Modern Workspace Market and the key area of collaboration Previous experience in a channel presales role or similar including leveraging partner resources, incentives and teams during presales engagements. Experience selling both professional and managed services. Strong capabilities in either Azure of AWS . Modern Workspace Collaboration vendor Accreditations will be advantageous . Independent and relevant certifications are advantageous . ESSENTIAL ATTRIBUTES Self-driven and self-motivated Ability to lead customers and articulate a cloud journey that delivers tangible benefit quickly whilst maximising the scope and potential of an engagement. Commercial acumen with an awareness of the financial implications of design decisions across Capex and Opex budgets and how they affect TCO and return on investment ( ROI ) Experience and ability to develop and build relationships with a range of stakeholders, including C- suite. A demonstrable track record of getting stuff done whilst managing competing pressures and deadlines whilst retaining an eye for detail and quality. A passion for technology and its ability to have a positive impact on business. Quality focused with excellent attention to detail producing high quality documentation from solution designs and request for proposal ( RFP ) responses to TCO models, business cases, HLDs and SoWs CUSTOMER FOCUS AND WAYS OF WORKING Each coworker is accountable for their actions and is required to exercise good judgment in everything they do . Part of that responsibility includes ensuring that you understand and live up to the values and standards we set for ourselves in the CDW Way, the CDW Way Code (our code of ethics and business conduct), the Information Management System (IMS), and all other policies and procedures relevant to your role . Each coworker has a responsibility to ask questions when they are unsure of CDW's values, standards and policies, and to take action if they believe someone else is not acting consistently with those values, standards and policies . Each coworker is responsible for maintaining customer focus and for periodically reviewing the Circle of Service Philosophy and the Quality Policy to understand CDW's commitment to excellent client service and continual improvement. Coworkers must r eport any customer problem s, feedback, service outages, and service improvement suggestions to management. Each coworker is required to comply with CDW's policies relating to Information Security and Data protection, specifically to: Protect all information assets from unauthorised access, disclosure, modification, destruction & interference Treat the security of all information assets according to their designated information security classification Ensure that they only access information assets that they are authorised to do so. Adhere to the procedure for reporting any security weakness or event Commit to, and participate in, personal development of information security awareness & knowledge Comply with all laws and contractual obligations regarding the protection of data
Apr 16, 2024
Full time
Description ABOUT CDW CDW is a leading technology solutions provider to business, government, education and healthcare organisations in the United Kingdom, Canada, and the United States . Our fingerprints can be found on technology in workplaces of more than 250,000 companies: from start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small. CDW prides itself on being ' People Who Get IT ' and ' People who get People ' . Our relationships are fuelled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you'll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self-and your best ideas-to CDW. Because diverse perspectives bring forth better problem solving-and better solutions for our customers on a rapidly evolving technology landscape. JOB SUMMARY A passion for Modern W orkspace is key , and the ability to demonstrate an in-depth knowledge of Collaboration , trends, solutions and Managed Services available to help organisations deliver on their technology and business outcomes. In this role you will act as a Solut i on Architect within the Modern W o rkspace as well as the wider Presales group. The role has three key areas of responsibility, which broken down are: Act as a Solution Architect, using a combination of your own depth of expertise as well as the wider team to own opportunities, engage with customers and win profitable business. Develop and maintain your own skills and knowledge through research, self-guided learning, lab time and formal training/ accreditation. Support the development of the team and the wider department by contributing to team projects as well as helping team members with customer engagements and mentoring to help them achieve their own goals and career aspirations . KEY RESPONSIBILITIES Customer Opportunities - Work with customers, salespeople and BDMs to qualify opportunities, understand business and technical requirements to design the most appropriate solutions whilst maintaining accurate and up-to-date information within CDW's CRM system to support sales forecasting and pipeline management. Documentation - Produce high quality documentation from solution designs and RFP responses to total cost of ownership ( TCO ) models, business cases, high level designs ( HLD ' s ) and statement of works ( SoWs ) Upsell - Identify potential to expand opportunities where possible and engage and coordinate resources from other teams to support . Handover - Support the smooth handover of projects into the delivery teams and acting as an escalation point during their life and transition into service. CDW Evangelist - driving and evangelising CDW capabilities to our customer base in a credible, friendly and relatable way. Differentiating CDW through its productised services, consulting capability and security expertise . SME Evangelist - Explain and evangelise the features, benefits and technical specifications of your subject matter and adjacent technologies, solutions, and services to internal and external audiences . Internal Collaboration - Build and develop strong relationships across the business, including with Sales, Professional Services, Managed Services and the wider presales community to draw upon as the need arises. Support the documentation and adoption of agreed standards and practices within our deployments and work to ensure a high-quality engagement for every customer . Repeatable Solutions - Support making what we do more repeatable, more profitable and less risky by helping to identify and build standardised offerings, boilerplate content and packaged services. Partner Engagement - Cultivate strong relationships with CDW's partner community to stay up to date with offerings and roadmaps and leverage this knowledge as an agnostic advisor to customers . Sales Enablement - Assist CDW s ell e rs with technical guidance on a variety of cloud products and solutions across a range of customer sizes and types and evangelise the team's capabilities . Customer Retention - Act as a trusted adviser to key customers through building knowledge of their environments . Accreditation - Attain and maintain the highest level of relevant accreditations in key areas as required . QUALIFICATIONS, SKILLS AND EXPERIENCE A great understanding of the Modern Workspace Market and the key area of collaboration Previous experience in a channel presales role or similar including leveraging partner resources, incentives and teams during presales engagements. Experience selling both professional and managed services. Strong capabilities in either Azure of AWS . Modern Workspace Collaboration vendor Accreditations will be advantageous . Independent and relevant certifications are advantageous . ESSENTIAL ATTRIBUTES Self-driven and self-motivated Ability to lead customers and articulate a cloud journey that delivers tangible benefit quickly whilst maximising the scope and potential of an engagement. Commercial acumen with an awareness of the financial implications of design decisions across Capex and Opex budgets and how they affect TCO and return on investment ( ROI ) Experience and ability to develop and build relationships with a range of stakeholders, including C- suite. A demonstrable track record of getting stuff done whilst managing competing pressures and deadlines whilst retaining an eye for detail and quality. A passion for technology and its ability to have a positive impact on business. Quality focused with excellent attention to detail producing high quality documentation from solution designs and request for proposal ( RFP ) responses to TCO models, business cases, HLDs and SoWs CUSTOMER FOCUS AND WAYS OF WORKING Each coworker is accountable for their actions and is required to exercise good judgment in everything they do . Part of that responsibility includes ensuring that you understand and live up to the values and standards we set for ourselves in the CDW Way, the CDW Way Code (our code of ethics and business conduct), the Information Management System (IMS), and all other policies and procedures relevant to your role . Each coworker has a responsibility to ask questions when they are unsure of CDW's values, standards and policies, and to take action if they believe someone else is not acting consistently with those values, standards and policies . Each coworker is responsible for maintaining customer focus and for periodically reviewing the Circle of Service Philosophy and the Quality Policy to understand CDW's commitment to excellent client service and continual improvement. Coworkers must r eport any customer problem s, feedback, service outages, and service improvement suggestions to management. Each coworker is required to comply with CDW's policies relating to Information Security and Data protection, specifically to: Protect all information assets from unauthorised access, disclosure, modification, destruction & interference Treat the security of all information assets according to their designated information security classification Ensure that they only access information assets that they are authorised to do so. Adhere to the procedure for reporting any security weakness or event Commit to, and participate in, personal development of information security awareness & knowledge Comply with all laws and contractual obligations regarding the protection of data
Role: Account Director (FTC - 14 months) Location: London, England, United Kingdom (Hybrid x3 Days onsite) ROLE MISSION OLIVER has an opening for a talented Account Director looking for an exciting new challenge on OLIVER's most awarded creative account , a world-renowned publishing brand. This is a pivotal role within the agency and will ensure the smooth creation of award-winning creative work. The role requires a natural people person who is confident bringing together and leading clients , creative and design teams to deliver award-winning integrated campaign s across the full marketing mix . You'll be responsible for owning the creative process working alongside our existing talented team to drive projects from brief to delivery , ensuring the right talent is assigned to fulfil projects to the highest standards . The right candidate will have a love of great creative and an appreciation of the craft it takes to deliver it well and be experience d in juggling multiple integrated projects across various channels including ATL / BLT, digital and CR M. ABOUT YOU This role requires a diligent, positive, and high-energy individual with great people skills and a solid agency background. You'll have excellent account leadership skills with financial and commercial acumen, strong creative judgment, and the ability to tie everything back to a clear and defined strategy. You'll have the confidence, empathy, and pragmatism to stand up for what is creatively and strategically right. As an excellent relationship-builder, you will need to be great with creative teams and clients alike, hard-working, and passionate about producing the best creative product for the clients, agency, and yourself. A self-motivated problem solver who can see the bigger picture, anticipate the client's next move and identify changes that could be made to enhance the team's performance, processes, and client relationship. You'll be able to manage expectations brilliantly, being clear and transparent with all agency teams, clients, and stakeholders to ensure timings and costs are adhered to but not at the detriment of the quality of the work. You'll have a natural curiosity and get to know the client's business, becoming a true client partner, guiding them on best practices, influencing and challenging them whilst maintaining a positive relationship. An energetic, enthusiastic multitasker with a meticulous attention to detail A natural team player who is unafraid to voice opinions and play a key role in our intelligent, hard-working, and fun-loving team and company. You're someone who not only understands the process but also looks for ways to improve based on efficiency and quality. Financial savvy able to fully scope projects, manage billing and forecast spend and growth. Most importantly, you will establish yourself as a safe pair of hands, ensuring nothing falls through the cracks on projects and day-to-day management of the account. WHAT YOU WILL BE DOING IN YOUR ROLE Lead projects independently including, client kick off and internal WIP meetings, etc. Hold daily stand ups as required, providing detailed status updates with clear next steps and ownership against actions. Own the end-to-end process of projects across offline and digital, creative concepting, design, artwork, and digital build, through to final delivery to Media Partners. Management of workflow pipeline, upcoming briefs and resource requirement keeping client and agency teams accountable to deadlines and processes. Monitor and allocate resources for upcoming briefs, solving resource requirements in advanceon bottlenecks occurring. Drive project efficiency and creative excellence at all times. Work collaboratively, motivate and encourage the teams ensuring all team members remain focused on delivering the best work possible and feel supported in doing so. Create and communicate project estimates and timelines, effectively measuring progress against each throughout the delivery process to ensure projects deliver on brief, on time, and on budget. Driving consistencies and efficiencies across all agency communications, creative and formal presentations Reporting on account health to clients and wider business, crafting a compelling narrative that has focus and proactive solutions to drive quality, efficiencies and effectiveness. Managing account growth including creative, people and financial. Working closely with the account's Business Director, you'll drive an inspirational, creative culture across both agency and client teams. Be seen as the voice of reason, getting under the skin of your projects and presenting all problems with a solution. Line management and matrix team management. WHAT SKILLS & QUALIFICATIONS WILL HELP YOU BE SUCCESSFUL Experience working in a fast-paced agency environment with the ability to prioritise multiple time sensitive tasks Work well under pressure with strong attention to detail and consistency Highly organised with a logical, solution focused approach to challenges The ability to monitor work closely and manage team members to meet tight deadlines implementing change management to a project plan as necessary Entrepreneurial spirit and willing to learn the key skills for running a business 6+ Years' experience with creative agencies, at least 2+ at Account Director level Integrated campaign management essential CRM experience would be beneficial Competent efficiency in Microsoft Office and Google software including Word, Excel, PowerPoint and project planning software is a plus Sound understanding of the creative process within a fast-paced, creative environment Financially competent and commercial savvy - estimating, forecasting, costs, invoicing, etc Confident communication skills with internal teams, discipline leads and client services Track record in executing campaigns across multiple platforms Booking and managing resource Experience dealing directly with clients is essential A LITTLE BIT ABOUT US: Lots of agencies say they're different. OLIVER is. OLIVER believes that agencies work better inside a brand's organisation, delivering more effective work at the speed required to drive modern businesses forward. Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions. Established in 2004, our model is now driven by over 4000 people, working across more than 200 in-house agencies globally. Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, Adidas, BMW, Post Office, and 3M. OLIVER is part of the Inside Ideas Group (IIG), which also includes a global content agency to Adjust your Set, design, experience, and engineering company DARE and property marketing specialists Aylesworth Fleming. OTHER INFO TO KNOW: To see the company benefits you will receive when you become part of team, please see Our benefits. If you want to check that we are real people - please visit our Instagram . AMBITION - FOR OUR CLIENTS, OUR COMPANY, OUR COLLEAGUES, AND OURSELVES. ALWAYS STRETCHING THE LIMITS OF POSSIBILITY IMAGINATION - ALWAYS CHALLENGING CONVENTION AND THE STATUS QUO. CREATING NEW IDEAS AND NEW WAYS OF BEING THROUGH THE POWER OF IMAGINATION Inclusion - TO BE ACTIVELY PRO-INCLUSIVE AND ANTI-RACIST ACROSS OUR COMMUNITY, CLIENTS AND CREATIONS LEARNING - CONSTANTLY SEEKING DEEP UNDERSTANDING AND KNOWLEDGE THROUGH LISTENING AND LEARNING Results - Setting goals and taking responsibility for them. Inspiration - Leading change through inspiring ideas and leadership We recognise that some diverse groups are underrepresented within our industry and would welcome people from all backgrounds to apply. If you need us to make any adjustments to make your application process easier, please let us know by emailing Follow us on Instagram oliver.talent Job Id: 8763
Apr 16, 2024
Full time
Role: Account Director (FTC - 14 months) Location: London, England, United Kingdom (Hybrid x3 Days onsite) ROLE MISSION OLIVER has an opening for a talented Account Director looking for an exciting new challenge on OLIVER's most awarded creative account , a world-renowned publishing brand. This is a pivotal role within the agency and will ensure the smooth creation of award-winning creative work. The role requires a natural people person who is confident bringing together and leading clients , creative and design teams to deliver award-winning integrated campaign s across the full marketing mix . You'll be responsible for owning the creative process working alongside our existing talented team to drive projects from brief to delivery , ensuring the right talent is assigned to fulfil projects to the highest standards . The right candidate will have a love of great creative and an appreciation of the craft it takes to deliver it well and be experience d in juggling multiple integrated projects across various channels including ATL / BLT, digital and CR M. ABOUT YOU This role requires a diligent, positive, and high-energy individual with great people skills and a solid agency background. You'll have excellent account leadership skills with financial and commercial acumen, strong creative judgment, and the ability to tie everything back to a clear and defined strategy. You'll have the confidence, empathy, and pragmatism to stand up for what is creatively and strategically right. As an excellent relationship-builder, you will need to be great with creative teams and clients alike, hard-working, and passionate about producing the best creative product for the clients, agency, and yourself. A self-motivated problem solver who can see the bigger picture, anticipate the client's next move and identify changes that could be made to enhance the team's performance, processes, and client relationship. You'll be able to manage expectations brilliantly, being clear and transparent with all agency teams, clients, and stakeholders to ensure timings and costs are adhered to but not at the detriment of the quality of the work. You'll have a natural curiosity and get to know the client's business, becoming a true client partner, guiding them on best practices, influencing and challenging them whilst maintaining a positive relationship. An energetic, enthusiastic multitasker with a meticulous attention to detail A natural team player who is unafraid to voice opinions and play a key role in our intelligent, hard-working, and fun-loving team and company. You're someone who not only understands the process but also looks for ways to improve based on efficiency and quality. Financial savvy able to fully scope projects, manage billing and forecast spend and growth. Most importantly, you will establish yourself as a safe pair of hands, ensuring nothing falls through the cracks on projects and day-to-day management of the account. WHAT YOU WILL BE DOING IN YOUR ROLE Lead projects independently including, client kick off and internal WIP meetings, etc. Hold daily stand ups as required, providing detailed status updates with clear next steps and ownership against actions. Own the end-to-end process of projects across offline and digital, creative concepting, design, artwork, and digital build, through to final delivery to Media Partners. Management of workflow pipeline, upcoming briefs and resource requirement keeping client and agency teams accountable to deadlines and processes. Monitor and allocate resources for upcoming briefs, solving resource requirements in advanceon bottlenecks occurring. Drive project efficiency and creative excellence at all times. Work collaboratively, motivate and encourage the teams ensuring all team members remain focused on delivering the best work possible and feel supported in doing so. Create and communicate project estimates and timelines, effectively measuring progress against each throughout the delivery process to ensure projects deliver on brief, on time, and on budget. Driving consistencies and efficiencies across all agency communications, creative and formal presentations Reporting on account health to clients and wider business, crafting a compelling narrative that has focus and proactive solutions to drive quality, efficiencies and effectiveness. Managing account growth including creative, people and financial. Working closely with the account's Business Director, you'll drive an inspirational, creative culture across both agency and client teams. Be seen as the voice of reason, getting under the skin of your projects and presenting all problems with a solution. Line management and matrix team management. WHAT SKILLS & QUALIFICATIONS WILL HELP YOU BE SUCCESSFUL Experience working in a fast-paced agency environment with the ability to prioritise multiple time sensitive tasks Work well under pressure with strong attention to detail and consistency Highly organised with a logical, solution focused approach to challenges The ability to monitor work closely and manage team members to meet tight deadlines implementing change management to a project plan as necessary Entrepreneurial spirit and willing to learn the key skills for running a business 6+ Years' experience with creative agencies, at least 2+ at Account Director level Integrated campaign management essential CRM experience would be beneficial Competent efficiency in Microsoft Office and Google software including Word, Excel, PowerPoint and project planning software is a plus Sound understanding of the creative process within a fast-paced, creative environment Financially competent and commercial savvy - estimating, forecasting, costs, invoicing, etc Confident communication skills with internal teams, discipline leads and client services Track record in executing campaigns across multiple platforms Booking and managing resource Experience dealing directly with clients is essential A LITTLE BIT ABOUT US: Lots of agencies say they're different. OLIVER is. OLIVER believes that agencies work better inside a brand's organisation, delivering more effective work at the speed required to drive modern businesses forward. Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions. Established in 2004, our model is now driven by over 4000 people, working across more than 200 in-house agencies globally. Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, Adidas, BMW, Post Office, and 3M. OLIVER is part of the Inside Ideas Group (IIG), which also includes a global content agency to Adjust your Set, design, experience, and engineering company DARE and property marketing specialists Aylesworth Fleming. OTHER INFO TO KNOW: To see the company benefits you will receive when you become part of team, please see Our benefits. If you want to check that we are real people - please visit our Instagram . AMBITION - FOR OUR CLIENTS, OUR COMPANY, OUR COLLEAGUES, AND OURSELVES. ALWAYS STRETCHING THE LIMITS OF POSSIBILITY IMAGINATION - ALWAYS CHALLENGING CONVENTION AND THE STATUS QUO. CREATING NEW IDEAS AND NEW WAYS OF BEING THROUGH THE POWER OF IMAGINATION Inclusion - TO BE ACTIVELY PRO-INCLUSIVE AND ANTI-RACIST ACROSS OUR COMMUNITY, CLIENTS AND CREATIONS LEARNING - CONSTANTLY SEEKING DEEP UNDERSTANDING AND KNOWLEDGE THROUGH LISTENING AND LEARNING Results - Setting goals and taking responsibility for them. Inspiration - Leading change through inspiring ideas and leadership We recognise that some diverse groups are underrepresented within our industry and would welcome people from all backgrounds to apply. If you need us to make any adjustments to make your application process easier, please let us know by emailing Follow us on Instagram oliver.talent Job Id: 8763
Job Description Salesforce Sales Cloud Product Owner Remote Up to £61,000 Dependent on experience Are you a Sales cloud expert? Do you have experience of coming up with solutions and driving the solutions forward? This could be for you! We are recruiting for a Sales Cloud Product Owner to join our CRM team to own the Sales Cloud Roadmap and work with business stakeholders and technical delivery teams team to conduct detailed evaluations, designs and support the build of the Sales Cloud solution. In this role you will play a pivotal role in not only defining the solution, but also supporting the building of business cases. You'll be a valuable member of the team, contributing to the success of our business whilst working with a great team of people and having fun along the way! What you'll be doing; Work with key business stakeholders to create and define the Sales Cloud Roadmap within Sysco GB Build strong relationships throughout the organisation and develop a comprehensive understanding of business processes Identify, drive and deliver the strategy, departmental processes and policies through Salesforce Create functional, technical and design documentation and provide advice on application solutions Work with the team to estimate project timeframes, create project plans & set different delivery milestones for the projects What we are looking for; Essential; Proven experience with Salesforce's Sales Cloud at Product Ownership level Demonstrable experience of building and delivering Sales Cloud Solutions in ideally a large organisation within multi functional businesses Sound knowledge of emerging technologies focusing on cloud products, SaaS platforms and Enterprise Applications Proven ability to manage stakeholder relationships Desirable; Experience of Agile Project environments (inc User Story writing) Experience of Jira, SAP/ BW, D365 Relevant Salesforce Qualifications
Apr 15, 2024
Full time
Job Description Salesforce Sales Cloud Product Owner Remote Up to £61,000 Dependent on experience Are you a Sales cloud expert? Do you have experience of coming up with solutions and driving the solutions forward? This could be for you! We are recruiting for a Sales Cloud Product Owner to join our CRM team to own the Sales Cloud Roadmap and work with business stakeholders and technical delivery teams team to conduct detailed evaluations, designs and support the build of the Sales Cloud solution. In this role you will play a pivotal role in not only defining the solution, but also supporting the building of business cases. You'll be a valuable member of the team, contributing to the success of our business whilst working with a great team of people and having fun along the way! What you'll be doing; Work with key business stakeholders to create and define the Sales Cloud Roadmap within Sysco GB Build strong relationships throughout the organisation and develop a comprehensive understanding of business processes Identify, drive and deliver the strategy, departmental processes and policies through Salesforce Create functional, technical and design documentation and provide advice on application solutions Work with the team to estimate project timeframes, create project plans & set different delivery milestones for the projects What we are looking for; Essential; Proven experience with Salesforce's Sales Cloud at Product Ownership level Demonstrable experience of building and delivering Sales Cloud Solutions in ideally a large organisation within multi functional businesses Sound knowledge of emerging technologies focusing on cloud products, SaaS platforms and Enterprise Applications Proven ability to manage stakeholder relationships Desirable; Experience of Agile Project environments (inc User Story writing) Experience of Jira, SAP/ BW, D365 Relevant Salesforce Qualifications
We are looking for a Software Support Engineer with a focus on providing excellent service to customers.You will be to ensuring the seamless operation of our systems, products, and applications in the production environment , thereby enabling the development team to remain focused on delivering.As a Software Support Engineer, who will be part of our Product Department team but will also work closely with the Operations team.This is a customer facing role and the position supports and maintains applications that we build for our customers around the globe!Our applications are web based, deployed on Azure cloud , exposed as web services/applications using various technologies including C #, JavaScript, ReactJS, .NET MVC, MS SQL, HTML5, CSS3, jQuery. If you are looking for an international, fresh, and fast-growing environment to enhance your career further we would like to hear from you.You will be required to travel to Greece once or twice a year to meet with the development team face to face and for training. Key Responsibilities Taking ownership of support requests, collaborating with the development and operations teams to promptly identify and resolve issues, and providing regular updates to stakeholders. Following standard procedures for proper escalation of unresolved issues to the appropriate internal team. Updating customer documentation to prevent recurrent issues. Proactively monitoring insights and alerts in the production environment to identify potential issues. Collaborating with the product and development team to test new product releases and expedite the release processes. Provide support to our partner developer teams to integrate with our platform. This may include debugging script, writing code snippets for customers as well as continuously refining and documenting various processes. Assist in developing tools and resources to help improve the company's internal operational efficiencies. Provide support on the maintenance and development tasks related to Salesforce CRM, internal phone system and set up and maintenance of internal IT systems. Carry out allocated duties and tasks by applying a flexible and adaptable customer centric approach to serve multinational presence and global operations across multiple time zones Requirements Skills for understanding and writing C#, .NET MVC, Web Services, MS SQL, JavaScript, HTML5, CSS3, MySQL, Azure API's Strong analytical and problem-solving skills Excellent communication skills (As important as your Tech skills) University Degree in Information Technology or relevant field Understands the principles of OOP Ability to work in a team under guidelines provided by the Team Leader using agile software development (SCRUM). Benefits: Hybrid - Work from home a few days a week Canteen Casual dress Company pension Free parking Life insurance On-site parking Private medical insurance Ian at Henderson Scott is shortlisting candidates for interview so please apply now!
Apr 15, 2024
Full time
We are looking for a Software Support Engineer with a focus on providing excellent service to customers.You will be to ensuring the seamless operation of our systems, products, and applications in the production environment , thereby enabling the development team to remain focused on delivering.As a Software Support Engineer, who will be part of our Product Department team but will also work closely with the Operations team.This is a customer facing role and the position supports and maintains applications that we build for our customers around the globe!Our applications are web based, deployed on Azure cloud , exposed as web services/applications using various technologies including C #, JavaScript, ReactJS, .NET MVC, MS SQL, HTML5, CSS3, jQuery. If you are looking for an international, fresh, and fast-growing environment to enhance your career further we would like to hear from you.You will be required to travel to Greece once or twice a year to meet with the development team face to face and for training. Key Responsibilities Taking ownership of support requests, collaborating with the development and operations teams to promptly identify and resolve issues, and providing regular updates to stakeholders. Following standard procedures for proper escalation of unresolved issues to the appropriate internal team. Updating customer documentation to prevent recurrent issues. Proactively monitoring insights and alerts in the production environment to identify potential issues. Collaborating with the product and development team to test new product releases and expedite the release processes. Provide support to our partner developer teams to integrate with our platform. This may include debugging script, writing code snippets for customers as well as continuously refining and documenting various processes. Assist in developing tools and resources to help improve the company's internal operational efficiencies. Provide support on the maintenance and development tasks related to Salesforce CRM, internal phone system and set up and maintenance of internal IT systems. Carry out allocated duties and tasks by applying a flexible and adaptable customer centric approach to serve multinational presence and global operations across multiple time zones Requirements Skills for understanding and writing C#, .NET MVC, Web Services, MS SQL, JavaScript, HTML5, CSS3, MySQL, Azure API's Strong analytical and problem-solving skills Excellent communication skills (As important as your Tech skills) University Degree in Information Technology or relevant field Understands the principles of OOP Ability to work in a team under guidelines provided by the Team Leader using agile software development (SCRUM). Benefits: Hybrid - Work from home a few days a week Canteen Casual dress Company pension Free parking Life insurance On-site parking Private medical insurance Ian at Henderson Scott is shortlisting candidates for interview so please apply now!
Salary of up to £100-103k + excellent benefits. A global consultancy with enterprise and public sector clients. Hybrid working model from offices in Central London. Are you a Solutions Architect with a background in Software Engineering, seeking a new opportunity to drive innovation and make a real-world impact? Concept Onyx Recruitment is proud to represent our client, a leading innovation and transformation consultancy, in their search for talented individuals like you to join their team. Company Description: Our client is a global consultancy dedicated to harnessing the power of ingenuity to create positive outcomes in an ever-evolving world. With a diverse team of experts spanning various industries, they tackle complex challenges and deliver enduring results for clients worldwide. Job Description: As a Solutions Architect representing our client, you will play a pivotal role in leading and delivering high-impact projects that drive business transformation. From spearheading initiatives like the UK's ventilator challenge to architecting award-winning Internet of Things platforms, you will leverage your expertise to innovate and create solutions that shape industries and improve lives. Collaborating closely with stakeholders, you will provide technical leadership across all architecture domains, from application and business to integration. Your background in Software Engineering will be invaluable as you design and deliver cutting-edge solutions, supporting and leading FTSE 100 clients through every stage of the process. Qualifications: Proven track record in providing technical leadership across architecture domains. Specialization in at least one area such as business domains (e.g., CRM, eCommerce), sectors, or technologies/vendors. Experience in solution options assessment, product selection, and sourcing approaches. Ability to deliver strategic thinking through Architecture Roadmaps, mentoring, and technical thought leadership. Familiarity with architecture modeling tools and frameworks (e.g., UML, ArchiMate). Understanding of commercial, people, and organizational aspects of architectural work. Deep knowledge of technology landscape, including emerging trends like Microservices, Cloud architectures (AWS, GCP, Azure), and Internet of Things. Additional Information: Our client is committed to fostering a diverse and inclusive workplace where every individual's unique talents are valued and embraced. In addition to meaningful work that makes a difference, they offer a range of benefits including private healthcare, generous annual leave, pension scheme, performance-based bonuses, share ownership, and more. Join Us: If you're ready to take on new challenges, drive innovation, and shape the future through transformative solutions, we want to hear from you. Apply now through Concept Onyx Recruitment to be considered for this exciting opportunity.
Apr 15, 2024
Full time
Salary of up to £100-103k + excellent benefits. A global consultancy with enterprise and public sector clients. Hybrid working model from offices in Central London. Are you a Solutions Architect with a background in Software Engineering, seeking a new opportunity to drive innovation and make a real-world impact? Concept Onyx Recruitment is proud to represent our client, a leading innovation and transformation consultancy, in their search for talented individuals like you to join their team. Company Description: Our client is a global consultancy dedicated to harnessing the power of ingenuity to create positive outcomes in an ever-evolving world. With a diverse team of experts spanning various industries, they tackle complex challenges and deliver enduring results for clients worldwide. Job Description: As a Solutions Architect representing our client, you will play a pivotal role in leading and delivering high-impact projects that drive business transformation. From spearheading initiatives like the UK's ventilator challenge to architecting award-winning Internet of Things platforms, you will leverage your expertise to innovate and create solutions that shape industries and improve lives. Collaborating closely with stakeholders, you will provide technical leadership across all architecture domains, from application and business to integration. Your background in Software Engineering will be invaluable as you design and deliver cutting-edge solutions, supporting and leading FTSE 100 clients through every stage of the process. Qualifications: Proven track record in providing technical leadership across architecture domains. Specialization in at least one area such as business domains (e.g., CRM, eCommerce), sectors, or technologies/vendors. Experience in solution options assessment, product selection, and sourcing approaches. Ability to deliver strategic thinking through Architecture Roadmaps, mentoring, and technical thought leadership. Familiarity with architecture modeling tools and frameworks (e.g., UML, ArchiMate). Understanding of commercial, people, and organizational aspects of architectural work. Deep knowledge of technology landscape, including emerging trends like Microservices, Cloud architectures (AWS, GCP, Azure), and Internet of Things. Additional Information: Our client is committed to fostering a diverse and inclusive workplace where every individual's unique talents are valued and embraced. In addition to meaningful work that makes a difference, they offer a range of benefits including private healthcare, generous annual leave, pension scheme, performance-based bonuses, share ownership, and more. Join Us: If you're ready to take on new challenges, drive innovation, and shape the future through transformative solutions, we want to hear from you. Apply now through Concept Onyx Recruitment to be considered for this exciting opportunity.
Product Owner with D365 London/ Coventry with 3 days onsite and 2 days remote. 6 Month Contract- 500/day to 600/day Specification: -The most important thing is Product Owner experience in a financial setting. -D365 CE Experience is also crucial to this opportunity. The candidate should know the CRM side. -Experienced in requirements gathering -Good Product Backlog Experience
Apr 15, 2024
Contractor
Product Owner with D365 London/ Coventry with 3 days onsite and 2 days remote. 6 Month Contract- 500/day to 600/day Specification: -The most important thing is Product Owner experience in a financial setting. -D365 CE Experience is also crucial to this opportunity. The candidate should know the CRM side. -Experienced in requirements gathering -Good Product Backlog Experience