ABOUT US The Woodland Trust is the UK’s leading woodland conservation charity. We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.
THE ROLE The Chief Technology Officer will lead the Digital Enablement team, responsible for the planning and delivery of our long-term technology strategy, which underpins delivery of the Trust’s broader strategic goals. You’ll be in the driving seat of our digital transformation through Microsoft Dynamics, Dataverse and beyond, and you’ll manage our technology operations and projects, mitigating risks and managing budgets, while looking for opportunities to improve what we do through technical solutions.
THE CANDIDATE With substantial experience of creating a high-performance culture that drives delivery whilst building collaboration, inclusion and continuous improvement, you’ll be an inspirational and compelling expert, with experience of leading change and transformation and an understanding of digital trends and technologies, and how these might relate to the Woodland Trust’s work and vision
You’ll be an experienced Enterprise Architect, able to support, coach, mentor and develop teams to embrace new ways of working and the adoption of new technologies. You’ll have detailed knowledge and hands on experience with the Microsoft Cloud Ecosystem, agile product development, and experience in driving innovation in partnership with internal colleagues and external consultants.
Our Organisational Nature enables us to better understand what it means to be part of the Woodland Trust, empowering us to make an impact, every day. We want you to be able to role model our values; ‘Grow Together’, ‘Focus’, ‘Explore’ and ‘Make it Count’ to ensure each of us plays our part in helping to protect, restore and create our woods and trees.
WHAT YOU CAN EXPECT There’s no other organisation like the Woodland Trust. Joining the team you will be making your contribution to tackling the nature and climate crisis. In return, we recognise and value our people. You'll have our full support, training and opportunities for professional development, along with a contributory pension, life assurance, good holiday allowance and the opportunity to work flexibly from home.
OUR COMMITMENT TO DIVERSITY & INCLUSION At the Woodland Trust, we want to reflect and represent the full richness of diversity in the UK. Fewer of our employees are Black, Asian or minority ethnic; disabled; from lower socio-economic backgrounds or under 25; so we are particularly keen to receive your application if you are from one or more of these groups. We can also discuss anything you may need to achieve your full potential at any stage of the process. We assess your application solely on your demonstrated suitability for the job. Nothing else.
We reserve the right to close this vacancy early if we receive a high volume of suitable applications. If you are interested, we'd encourage you to submit your application as early as possible
Jun 05, 2023
Full time
ABOUT US The Woodland Trust is the UK’s leading woodland conservation charity. We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.
THE ROLE The Chief Technology Officer will lead the Digital Enablement team, responsible for the planning and delivery of our long-term technology strategy, which underpins delivery of the Trust’s broader strategic goals. You’ll be in the driving seat of our digital transformation through Microsoft Dynamics, Dataverse and beyond, and you’ll manage our technology operations and projects, mitigating risks and managing budgets, while looking for opportunities to improve what we do through technical solutions.
THE CANDIDATE With substantial experience of creating a high-performance culture that drives delivery whilst building collaboration, inclusion and continuous improvement, you’ll be an inspirational and compelling expert, with experience of leading change and transformation and an understanding of digital trends and technologies, and how these might relate to the Woodland Trust’s work and vision
You’ll be an experienced Enterprise Architect, able to support, coach, mentor and develop teams to embrace new ways of working and the adoption of new technologies. You’ll have detailed knowledge and hands on experience with the Microsoft Cloud Ecosystem, agile product development, and experience in driving innovation in partnership with internal colleagues and external consultants.
Our Organisational Nature enables us to better understand what it means to be part of the Woodland Trust, empowering us to make an impact, every day. We want you to be able to role model our values; ‘Grow Together’, ‘Focus’, ‘Explore’ and ‘Make it Count’ to ensure each of us plays our part in helping to protect, restore and create our woods and trees.
WHAT YOU CAN EXPECT There’s no other organisation like the Woodland Trust. Joining the team you will be making your contribution to tackling the nature and climate crisis. In return, we recognise and value our people. You'll have our full support, training and opportunities for professional development, along with a contributory pension, life assurance, good holiday allowance and the opportunity to work flexibly from home.
OUR COMMITMENT TO DIVERSITY & INCLUSION At the Woodland Trust, we want to reflect and represent the full richness of diversity in the UK. Fewer of our employees are Black, Asian or minority ethnic; disabled; from lower socio-economic backgrounds or under 25; so we are particularly keen to receive your application if you are from one or more of these groups. We can also discuss anything you may need to achieve your full potential at any stage of the process. We assess your application solely on your demonstrated suitability for the job. Nothing else.
We reserve the right to close this vacancy early if we receive a high volume of suitable applications. If you are interested, we'd encourage you to submit your application as early as possible
About Us
The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 140,000 customers nationwide.
It’s an exciting time to work for Guinness in our IT and Business Change Team. We’ve recently reviewed our operating model to ensure we have the right skills and the people we need to deliver our ambitious plans. In turn we are out to market for an exciting number of new roles.
We’re looking for a Solutions Architect to join us on a permanent, full-time basis. This role is based in our Oldham office however Guinness is currently trialling a hybrid working model based on 2 days in the office and 3 days working from home.
About the role
You will be responsible for Leading and developing the Solution Architecture / System Design artifacts needed to effectively deliver the IT/IM Roadmap and change portfolio in line with the Guinness IT and business strategy including promoting the use of new technologies that deliver business benefit to Guinness.
As an organisation we are committed to investing in our people and in technology that will continue to support our strategic aims and enable continued business improvement through the implementation of our IT / IM Roadmap. Our Roadmap is exciting – it is based on the principle of Cloud first, establishing best practice processes and utilising out of the box functionality to deliver our digital transformation. Over the last 2 years our IT & Change teams have worked together to migrate our legacy CRM system to Dynamics 365 online, Finance system to Oracle cloud and implement Azure integration services. We now working on our technology roadmap for Asset Management & Repairs, as well as extending the use of the Oracle Platform for HR and L&D and continuing to extend our use of Microsoft Dynamics.
In this role you will:
Manage the Solution Architecture team within the IT Services and Change function.
Develop and govern Guinness’s IT/IM Roadmap and Enterprise Architecture (systems, applications, infrastructure, networks, security, and data) to ensure that it is aligned with the IT and Guinness business strategy.
Lead the documentation of the solution architecture / design across projects to enable internal and external development teams to deliver cost effective, timely and quality outcomes on both IT BAU and Change initiatives.
Manage Guinness wide architecture and design governance, ensuring that any significant deviations from Guinness’s architectural principles are formally agreed.
Develop and maintain an enterprise architecture repository / tooling to inform the Solution Architecture / Design of IT BAU and change projects.
Lead on best practice IT/IM architecture, innovation, reuse, delivery methodologies and new technologies that would benefit Guinness and its customers.
Lead on the procurement of new technologies demonstrating due diligence, rigor, scrutiny, and commercial awareness.
About you
You’ll have previous proven experience of developing an IT/IM Roadmap the aligns with the business strategy of a medium to large organisation that includes customer facing digital applications, cloud, and complex legacy IT estate.
Other role requirements include:
Proven experience of developing enterprise solution architectures and designs that are aligned with the business needs, budget and the IT/IM Roadmap.
Experience of using Enterprise Architecture Frameworks (TOGAF, Zachman), architectural principles, design patterns, enterprise architecture tools and artifact repositories.
Previous experience of leading enterprise / solution architecture & design teams to support effective IT development delivery.
Broad experience of a solution architecture across a range of technology solutions including ERP, CRM, ESB, Azure, Cloud, AI, IoT, RPA, etc.
Educated to level 6 (degree or equivalent) or higher in an IT/ STEM related degree discipline.
TOGAF or Zachman Certification
If you’re interested in finding out more about this exciting opportunity apply now and we will be in touch to discuss your application further.
The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Sep 20, 2022
Full time
About Us
The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 140,000 customers nationwide.
It’s an exciting time to work for Guinness in our IT and Business Change Team. We’ve recently reviewed our operating model to ensure we have the right skills and the people we need to deliver our ambitious plans. In turn we are out to market for an exciting number of new roles.
We’re looking for a Solutions Architect to join us on a permanent, full-time basis. This role is based in our Oldham office however Guinness is currently trialling a hybrid working model based on 2 days in the office and 3 days working from home.
About the role
You will be responsible for Leading and developing the Solution Architecture / System Design artifacts needed to effectively deliver the IT/IM Roadmap and change portfolio in line with the Guinness IT and business strategy including promoting the use of new technologies that deliver business benefit to Guinness.
As an organisation we are committed to investing in our people and in technology that will continue to support our strategic aims and enable continued business improvement through the implementation of our IT / IM Roadmap. Our Roadmap is exciting – it is based on the principle of Cloud first, establishing best practice processes and utilising out of the box functionality to deliver our digital transformation. Over the last 2 years our IT & Change teams have worked together to migrate our legacy CRM system to Dynamics 365 online, Finance system to Oracle cloud and implement Azure integration services. We now working on our technology roadmap for Asset Management & Repairs, as well as extending the use of the Oracle Platform for HR and L&D and continuing to extend our use of Microsoft Dynamics.
In this role you will:
Manage the Solution Architecture team within the IT Services and Change function.
Develop and govern Guinness’s IT/IM Roadmap and Enterprise Architecture (systems, applications, infrastructure, networks, security, and data) to ensure that it is aligned with the IT and Guinness business strategy.
Lead the documentation of the solution architecture / design across projects to enable internal and external development teams to deliver cost effective, timely and quality outcomes on both IT BAU and Change initiatives.
Manage Guinness wide architecture and design governance, ensuring that any significant deviations from Guinness’s architectural principles are formally agreed.
Develop and maintain an enterprise architecture repository / tooling to inform the Solution Architecture / Design of IT BAU and change projects.
Lead on best practice IT/IM architecture, innovation, reuse, delivery methodologies and new technologies that would benefit Guinness and its customers.
Lead on the procurement of new technologies demonstrating due diligence, rigor, scrutiny, and commercial awareness.
About you
You’ll have previous proven experience of developing an IT/IM Roadmap the aligns with the business strategy of a medium to large organisation that includes customer facing digital applications, cloud, and complex legacy IT estate.
Other role requirements include:
Proven experience of developing enterprise solution architectures and designs that are aligned with the business needs, budget and the IT/IM Roadmap.
Experience of using Enterprise Architecture Frameworks (TOGAF, Zachman), architectural principles, design patterns, enterprise architecture tools and artifact repositories.
Previous experience of leading enterprise / solution architecture & design teams to support effective IT development delivery.
Broad experience of a solution architecture across a range of technology solutions including ERP, CRM, ESB, Azure, Cloud, AI, IoT, RPA, etc.
Educated to level 6 (degree or equivalent) or higher in an IT/ STEM related degree discipline.
TOGAF or Zachman Certification
If you’re interested in finding out more about this exciting opportunity apply now and we will be in touch to discuss your application further.
The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Our client is leading FS firm and seeking a Head of Enterprise Architecture As an Enterprise Architect, you will work directly with senior technleaders to transform their current business and technology services and drive their 1st class solutions forward. You will partner and collaborate with senior Technology/Business leaders You will have a proven background in the Architecture and bring strong Enterprise Architecture and engineering skills and a deep understanding of the following including Cloud-native, APIs, Artificial Intelligence A Great opportunity to join an expanding Insurance company
Apr 19, 2024
Full time
Our client is leading FS firm and seeking a Head of Enterprise Architecture As an Enterprise Architect, you will work directly with senior technleaders to transform their current business and technology services and drive their 1st class solutions forward. You will partner and collaborate with senior Technology/Business leaders You will have a proven background in the Architecture and bring strong Enterprise Architecture and engineering skills and a deep understanding of the following including Cloud-native, APIs, Artificial Intelligence A Great opportunity to join an expanding Insurance company
Your Impact Real-Time Operations (RTO) is both one of five key lines of business today, and one of our most strategic priorities for delivering on our mission in the years and decades ahead. RTO includes our current products Axon Dispatch (the end-to-end enterprise software powering emergency services) and Axon Respond (live-streaming video, priority evidence upload, and more from our suite of cloud-connected cameras), as well as a pipeline of innovation positioning us to be the world's definitive real-time operations platform for public safety. What You'll Do Location: London, England or Remote, Greater London Area Reports to: Staff Engineer / Engineering Manager Lead engineering architecture design reviews Set a high technical bar for the team through code and architecture design reviews Mentoring engineers Working across teams with Product, Design, and Engineering to create integrated solutions that delight our customers Improve our Engineering process, including long-term thinking, sprint planning and stand-ups Building services that adhere to our high bar on availability and latency in this mission-critical space Working with the latest open source technologies What You Bring Bachelor's Degree in Computer Science, Engineering, or related field 6+ years of professional software development experience Experience designing and delivering highly-available, scalable cloud-based systems Backend service experience in multiple, managed languages such as Java, Scala, Go, C#, or similar Experience working with SQL or NoSQL data stores You follow the latest in software engineering and open source technologies, and can intuit the fine line between promising new practice and overhyped fad You love delighting end users and hunger for novel challenges Benefits that Benefit You Competitive Base Salary Annual Bonus and Restricted Stock Unit Eligibility Comprehensive Pension Plan with Matching Contribution 30 days paid holiday in addition to UK public holidays Enhanced Maternity and Paternity Leave for all employees Private Health Insurance Cash Plan including Dental, Optician and Therapeutic Treatment Plans GymPass Subscription Life assurance (x4 Annual Salary) Group income Protection Employee Assistance & Development Programs B enefits listed herein may vary depending on the nature of your employment and the location where you work.
Apr 19, 2024
Full time
Your Impact Real-Time Operations (RTO) is both one of five key lines of business today, and one of our most strategic priorities for delivering on our mission in the years and decades ahead. RTO includes our current products Axon Dispatch (the end-to-end enterprise software powering emergency services) and Axon Respond (live-streaming video, priority evidence upload, and more from our suite of cloud-connected cameras), as well as a pipeline of innovation positioning us to be the world's definitive real-time operations platform for public safety. What You'll Do Location: London, England or Remote, Greater London Area Reports to: Staff Engineer / Engineering Manager Lead engineering architecture design reviews Set a high technical bar for the team through code and architecture design reviews Mentoring engineers Working across teams with Product, Design, and Engineering to create integrated solutions that delight our customers Improve our Engineering process, including long-term thinking, sprint planning and stand-ups Building services that adhere to our high bar on availability and latency in this mission-critical space Working with the latest open source technologies What You Bring Bachelor's Degree in Computer Science, Engineering, or related field 6+ years of professional software development experience Experience designing and delivering highly-available, scalable cloud-based systems Backend service experience in multiple, managed languages such as Java, Scala, Go, C#, or similar Experience working with SQL or NoSQL data stores You follow the latest in software engineering and open source technologies, and can intuit the fine line between promising new practice and overhyped fad You love delighting end users and hunger for novel challenges Benefits that Benefit You Competitive Base Salary Annual Bonus and Restricted Stock Unit Eligibility Comprehensive Pension Plan with Matching Contribution 30 days paid holiday in addition to UK public holidays Enhanced Maternity and Paternity Leave for all employees Private Health Insurance Cash Plan including Dental, Optician and Therapeutic Treatment Plans GymPass Subscription Life assurance (x4 Annual Salary) Group income Protection Employee Assistance & Development Programs B enefits listed herein may vary depending on the nature of your employment and the location where you work.
Information Data Architect - 100% remote - outside IR35 - £700 a day Exalto consulting are currently recruiting for a contract Information Architect long-term contract role, outside IR35 paying £700 per day Essential skills for the role: Experience in leading and delivering enterprise data platform architectural thinking, and its practical application. Experience in the use of conceptual and logical data modeling technologies. Experience in defining and working with information and data regulatory governances. The role holder will possess a blend of data/information architecture, analysis, and engineering skills. Experience in known industry IT architectural patterns and IT architecture ways of working/methodologies (e.g. FAIR data principles, Data Mesh). Understands Data Platforms concepts and cloud-based containerization strategies for hybrid cloud environments. Understanding the appropriate data structure and technology based on business use case and completely familiar with data lifecycles. Desirable Extensive experience in a senior information/data architecture role with practical examples of designing and providing end-to-end and point data architecture designs or blueprints that have been delivered and implemented for substantial real world use cases Experience of Information and Data Governance frameworks and their application in a commercial organisation Experience in Agile data definition scrums. Experience in the use of tooling, e.g. metadata cataloguing tools, data modelling tools, EA tools Understanding of, or familiarity with, Data Mesh approaches (as distinct from Data Fabric or Data Platform. If you have the above experience and are looking for a new contract role please send your CV as our client are looking to hire ASAP
Apr 19, 2024
Contractor
Information Data Architect - 100% remote - outside IR35 - £700 a day Exalto consulting are currently recruiting for a contract Information Architect long-term contract role, outside IR35 paying £700 per day Essential skills for the role: Experience in leading and delivering enterprise data platform architectural thinking, and its practical application. Experience in the use of conceptual and logical data modeling technologies. Experience in defining and working with information and data regulatory governances. The role holder will possess a blend of data/information architecture, analysis, and engineering skills. Experience in known industry IT architectural patterns and IT architecture ways of working/methodologies (e.g. FAIR data principles, Data Mesh). Understands Data Platforms concepts and cloud-based containerization strategies for hybrid cloud environments. Understanding the appropriate data structure and technology based on business use case and completely familiar with data lifecycles. Desirable Extensive experience in a senior information/data architecture role with practical examples of designing and providing end-to-end and point data architecture designs or blueprints that have been delivered and implemented for substantial real world use cases Experience of Information and Data Governance frameworks and their application in a commercial organisation Experience in Agile data definition scrums. Experience in the use of tooling, e.g. metadata cataloguing tools, data modelling tools, EA tools Understanding of, or familiarity with, Data Mesh approaches (as distinct from Data Fabric or Data Platform. If you have the above experience and are looking for a new contract role please send your CV as our client are looking to hire ASAP
Title : Technical Lead Location : London Hybrid & Field Salary : £80,000 - £100,000 + Bonus This role requires, or the ability to gain, SC Clearance. About the client My client is a business transformation consultancy, operating as a cohesive unit to pioneer innovation on a scale unparalleled by any other company. With a diverse range of expertise, they possess the unique capability to shepherd ideas from their inception, through meticulous design and development phases, all the way to triumphant commercialisation. Beyond mere product development, they breathe new life into organisations by instilling innovative leadership, fostering dynamic cultures, and optimising systems and processes. Central to their success are their exceptional individuals who embody their purpose with unwavering dedication each day, ensuring that impactful work is consistently delivered. About the role This is an excellent opportunity for a Technical lead play a pivotal role in leading Agile software development teams to deliver outstanding technical solutions for their clients. Your responsibilities will extend to guiding project directions with your ability to make practical design choices, ensuring they add substantial value to their clients while adhering to best practices. Your architectural expertise and dedication to a robust path to production, as well as your commitment to fostering a DevOps culture, will be critical aspects of your role. Key Responsibilities Lead development teams or work across multiple teams, providing centralized expertise for large-scale projects. Lead by example, applying Agile and DevOps principles effectively. Maintain a pragmatic, product-focused approach to ensure work consistently meets their clients' needs. Work across a variety of technologies, including JavaScript and TypeScript, and possess a comprehensive understanding of common patterns across the full stack of applications. Take pride in the growth and development of your team members. Skills & Experience Experience in software development with a focus on full-stack technologies, including JavaScript and TypeScript. Extensive knowledge of the entire software development lifecycle. Proficiency in developing cloud-native applications on platforms like AWS, Azure, or GCP. Expertise in defining testing strategies and implementing test automation, with a preference for TDD or BDD. Experience in implementing CI/CD practices, including version control with Git, branching strategies, automated testing, and deployment pipelines. Extensive experience working within Agile teams using Scrum or Kanban methodologies. A strong commitment to delivering technology-enabled products that provide significant value to their clients. Exceptional communication skills and a collaborative team player who values building strong relationships with colleagues and clients. Comfortable with multiple programming languages, including JavaScript and TypeScript, and willing to dive into coding when necessary. A solid understanding of the services offered by major public cloud providers (AWS, Azure, GCP) and a track record of building enterprise-grade applications on one of these platforms. You will also have excellent communication skills with demonstrable experience in leading teams / projects in this field. You will be able to form excellent relationships with clients working closely with them in shaping solutions, bring projects to a successful conclusion.
Apr 19, 2024
Full time
Title : Technical Lead Location : London Hybrid & Field Salary : £80,000 - £100,000 + Bonus This role requires, or the ability to gain, SC Clearance. About the client My client is a business transformation consultancy, operating as a cohesive unit to pioneer innovation on a scale unparalleled by any other company. With a diverse range of expertise, they possess the unique capability to shepherd ideas from their inception, through meticulous design and development phases, all the way to triumphant commercialisation. Beyond mere product development, they breathe new life into organisations by instilling innovative leadership, fostering dynamic cultures, and optimising systems and processes. Central to their success are their exceptional individuals who embody their purpose with unwavering dedication each day, ensuring that impactful work is consistently delivered. About the role This is an excellent opportunity for a Technical lead play a pivotal role in leading Agile software development teams to deliver outstanding technical solutions for their clients. Your responsibilities will extend to guiding project directions with your ability to make practical design choices, ensuring they add substantial value to their clients while adhering to best practices. Your architectural expertise and dedication to a robust path to production, as well as your commitment to fostering a DevOps culture, will be critical aspects of your role. Key Responsibilities Lead development teams or work across multiple teams, providing centralized expertise for large-scale projects. Lead by example, applying Agile and DevOps principles effectively. Maintain a pragmatic, product-focused approach to ensure work consistently meets their clients' needs. Work across a variety of technologies, including JavaScript and TypeScript, and possess a comprehensive understanding of common patterns across the full stack of applications. Take pride in the growth and development of your team members. Skills & Experience Experience in software development with a focus on full-stack technologies, including JavaScript and TypeScript. Extensive knowledge of the entire software development lifecycle. Proficiency in developing cloud-native applications on platforms like AWS, Azure, or GCP. Expertise in defining testing strategies and implementing test automation, with a preference for TDD or BDD. Experience in implementing CI/CD practices, including version control with Git, branching strategies, automated testing, and deployment pipelines. Extensive experience working within Agile teams using Scrum or Kanban methodologies. A strong commitment to delivering technology-enabled products that provide significant value to their clients. Exceptional communication skills and a collaborative team player who values building strong relationships with colleagues and clients. Comfortable with multiple programming languages, including JavaScript and TypeScript, and willing to dive into coding when necessary. A solid understanding of the services offered by major public cloud providers (AWS, Azure, GCP) and a track record of building enterprise-grade applications on one of these platforms. You will also have excellent communication skills with demonstrable experience in leading teams / projects in this field. You will be able to form excellent relationships with clients working closely with them in shaping solutions, bring projects to a successful conclusion.
Azure Site Reliability Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced Azure Site Reliability Engineer to join a growing team of talented Cloud Engineers providing high level support and project delivery for a large customer base. Please note this is a fully remote role and you must be eligible to gain security clearance (do not need to hold currently). The Role As an Azure Site Reliability Engineer you will support the cloud infrastructure used to deliver cloud hosted managed services to customers. You will have a high customer focus being actively involved in the support and development of the service including: the resolution of support cases, live service monitoring and maintenance, new service provision and continuous improvement projects. You will provide high quality operational and technical support to customers and will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. The Responsibilities Provide L3/L4 analytical incident management and resolution alongside project-based deliverables Contribute to the planning of application / infrastructure releases and configuration changes Resolve support requests from customers by phone, email and online making use of the call logging system Interact with key internal stakeholders and external third-party vendors to troubleshoot and resolve complex problems Provide input to administering and maintaining all production and development environments Create detailed technical and procedural documentation (e.g. architecture, configuration and setup) Design appropriate metrics for reporting on key performance and quality indicators, particularly in terms of in-depth trend analysis Service transition and complete Operational Acceptance (OA) of new customer services Implementation and delivery of Microsoft Azure projects The Requirements Extensive experience of Microsoft Azure and its relevant build, deployment, automation, networking, and security technologies in cloud and hybrid environments. Microsoft Azure certifications: AZ-103/104 - Azure Administrator Good operational experience supporting Microsoft public cloud technologies and services at an enterprise level (multi-tenant) with in-depth knowledge of the following: Azure Active Directory (RBAC and IAM) Azure Networking Azure Storage Azure Monitor and Log Analytics Azure Security Center Demonstrable career operational experience from one of the following areas: Server Infrastructure Engineering (Virtualisation / Windows / Linux). Office / Microsoft 365 Administration. Network Engineering. DevOps (CI/CD, pipelines and Infrastructure as Code) In-depth knowledge of a scripting language (PowerShell, Bash, Azure Cli) Bright attitude and a deep desire to learn Experience with helpdesk IT Service Management Tools (e.g. BMC Remedy / Service Now). If you are looking for an exciting new challenge to join a leading cloud team team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Apr 19, 2024
Full time
Azure Site Reliability Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced Azure Site Reliability Engineer to join a growing team of talented Cloud Engineers providing high level support and project delivery for a large customer base. Please note this is a fully remote role and you must be eligible to gain security clearance (do not need to hold currently). The Role As an Azure Site Reliability Engineer you will support the cloud infrastructure used to deliver cloud hosted managed services to customers. You will have a high customer focus being actively involved in the support and development of the service including: the resolution of support cases, live service monitoring and maintenance, new service provision and continuous improvement projects. You will provide high quality operational and technical support to customers and will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. The Responsibilities Provide L3/L4 analytical incident management and resolution alongside project-based deliverables Contribute to the planning of application / infrastructure releases and configuration changes Resolve support requests from customers by phone, email and online making use of the call logging system Interact with key internal stakeholders and external third-party vendors to troubleshoot and resolve complex problems Provide input to administering and maintaining all production and development environments Create detailed technical and procedural documentation (e.g. architecture, configuration and setup) Design appropriate metrics for reporting on key performance and quality indicators, particularly in terms of in-depth trend analysis Service transition and complete Operational Acceptance (OA) of new customer services Implementation and delivery of Microsoft Azure projects The Requirements Extensive experience of Microsoft Azure and its relevant build, deployment, automation, networking, and security technologies in cloud and hybrid environments. Microsoft Azure certifications: AZ-103/104 - Azure Administrator Good operational experience supporting Microsoft public cloud technologies and services at an enterprise level (multi-tenant) with in-depth knowledge of the following: Azure Active Directory (RBAC and IAM) Azure Networking Azure Storage Azure Monitor and Log Analytics Azure Security Center Demonstrable career operational experience from one of the following areas: Server Infrastructure Engineering (Virtualisation / Windows / Linux). Office / Microsoft 365 Administration. Network Engineering. DevOps (CI/CD, pipelines and Infrastructure as Code) In-depth knowledge of a scripting language (PowerShell, Bash, Azure Cli) Bright attitude and a deep desire to learn Experience with helpdesk IT Service Management Tools (e.g. BMC Remedy / Service Now). If you are looking for an exciting new challenge to join a leading cloud team team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Global Technology Solutions Ltd
Reading, Berkshire
Job Title: SC/DV Infrastructure engineer (Solution Support) Location: Aldermaston, Reading. Rate: £600-610 per day Working hours: standard office hours Inside IR35 - Umbrella contractors only *This role is not suitable for consultants or architects* Holding SC or DV clearance ROLE OVERVIEW: We are looking for highly motivated, customer focused and enthusiastic individual to join the On-Prem Infrastructure team. You will have a clear passion for problem solving and delivering excellent 3rd Line customer support across a multitude of areas; Server and Storage, Networks and Desktop Workstations. You will have proven experience of working with VMWare from version 5 and upwards. You will be able to work independently or as a team player. You should possess good written and verbal communication skills and be able to work with all support teams and suppliers You will be able to explain and demonstrate your current experience as well as pick up and manage projects through to completion. The job will require initiative and someone who can think on their feet as well as deal with multiple issues at once. Good working knowledge of Extreme, Cisco, Dell and HPE Switches would be advantageous along with Juniper and palo alto Firewalls. This role is strategically important in the continued development of IT Services in an Enterprise Server Management function that will include troubleshooting on all supported platforms. The role will consist of a high amount of projects, breakfix as well as a diverse amount of tasks. Daily tasks will be to ensure live service is not impacted and daily testing can continue with as little to no downtime as possible. They will also consist of finding ways to eradicate future issues and investigate how the solution could be developed. DETAILED JOB DESCRIPTION: * Day-to-Day Management of the Server Environment including, Performance and system monitoring Patching multiple networks, Image Config/Deployment, Server and Storage support, VMware Administration * Config/Management, System Build, File Storage Management and System Administration. * Operational Server Support and can include troubleshooting of Windows, SCOM, SCCM, Storage & Backup environments as part of your team responsibilities. * Experience of working in controlled Data Centre environments. * Day-to-Day Management of the Network Environment including troubleshooting, config changes, cabling, and proactive monitoring * Day-to-Day Management of the Desktop Environment including troubleshooting, software updates, AV and monitoring * Project engagement and investigating where the current solution could be developed ESSENTIALS SKILLS/QUALIFICATIONS: * 5+ Windows XP/7/10/11 experience * 5+ Windows Server 2012/2016/2019/2022 infrastructure experience, OS install and configuration, imaging, Active Directory knowledge, understanding of Group Policies/DNS/DHCP/DFS etc. * 3+ years of VMWare experience implementing and administering enterprise class VMWare systems * Provide planning, installation, configuring, and upgrading support for vCenter Server and VMWare ESXi * Demonstrated experience and strong aptitude for creating documentation of designs and solutions * Proficient with disaster recovery concepts, implementation, troubleshooting, and performance tuning is strongly preferred * Strong Experience utilizing PowerShell Scripting for virtualization automation * HCI and Hyper-V experience * DELL/HP Converged infrastructure Server. * HPE/DELL Hardware array/Storage and MS Storage spaces direct * Cloud - Azure Infrastructure Trained or knowledge. * Symantec NetBackup, Veeam Backup * Symantec MFA * Technical proficiency in server and storage hardware and software; ability to consult with other IT groups on system designs and support as a recognized technical expert. * Good Knowledge and understanding of Microsoft RDS, WSUS, SCCM, and SCOM. * Hands on experience of supporting Operational activities, monitoring & troubleshooting in all areas of Windows, Storage and Backup infrastructure and workstations. * Understand performance monitoring and be able to produce performance reports. * Stabilizing developed infrastructure solutions using Microsoft methodologies in complex customer environments * Desktop Workstations experience, deploy patches, software upgrades * Security Clearance DESIRABLE SKILLS/QUALIFICATIONS: * Azure Cloud/Oracle Cloud * Left Hand Storage * EMC Networker/Unity * HPe 3PAR, SAN, MSA and StoreOnce * Project Management experience * ITIL Foundation and Transition * Skilled CCNA/CCNP * Linux knowledge and understanding If you have the skills required, please apply now! In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
Apr 19, 2024
Contractor
Job Title: SC/DV Infrastructure engineer (Solution Support) Location: Aldermaston, Reading. Rate: £600-610 per day Working hours: standard office hours Inside IR35 - Umbrella contractors only *This role is not suitable for consultants or architects* Holding SC or DV clearance ROLE OVERVIEW: We are looking for highly motivated, customer focused and enthusiastic individual to join the On-Prem Infrastructure team. You will have a clear passion for problem solving and delivering excellent 3rd Line customer support across a multitude of areas; Server and Storage, Networks and Desktop Workstations. You will have proven experience of working with VMWare from version 5 and upwards. You will be able to work independently or as a team player. You should possess good written and verbal communication skills and be able to work with all support teams and suppliers You will be able to explain and demonstrate your current experience as well as pick up and manage projects through to completion. The job will require initiative and someone who can think on their feet as well as deal with multiple issues at once. Good working knowledge of Extreme, Cisco, Dell and HPE Switches would be advantageous along with Juniper and palo alto Firewalls. This role is strategically important in the continued development of IT Services in an Enterprise Server Management function that will include troubleshooting on all supported platforms. The role will consist of a high amount of projects, breakfix as well as a diverse amount of tasks. Daily tasks will be to ensure live service is not impacted and daily testing can continue with as little to no downtime as possible. They will also consist of finding ways to eradicate future issues and investigate how the solution could be developed. DETAILED JOB DESCRIPTION: * Day-to-Day Management of the Server Environment including, Performance and system monitoring Patching multiple networks, Image Config/Deployment, Server and Storage support, VMware Administration * Config/Management, System Build, File Storage Management and System Administration. * Operational Server Support and can include troubleshooting of Windows, SCOM, SCCM, Storage & Backup environments as part of your team responsibilities. * Experience of working in controlled Data Centre environments. * Day-to-Day Management of the Network Environment including troubleshooting, config changes, cabling, and proactive monitoring * Day-to-Day Management of the Desktop Environment including troubleshooting, software updates, AV and monitoring * Project engagement and investigating where the current solution could be developed ESSENTIALS SKILLS/QUALIFICATIONS: * 5+ Windows XP/7/10/11 experience * 5+ Windows Server 2012/2016/2019/2022 infrastructure experience, OS install and configuration, imaging, Active Directory knowledge, understanding of Group Policies/DNS/DHCP/DFS etc. * 3+ years of VMWare experience implementing and administering enterprise class VMWare systems * Provide planning, installation, configuring, and upgrading support for vCenter Server and VMWare ESXi * Demonstrated experience and strong aptitude for creating documentation of designs and solutions * Proficient with disaster recovery concepts, implementation, troubleshooting, and performance tuning is strongly preferred * Strong Experience utilizing PowerShell Scripting for virtualization automation * HCI and Hyper-V experience * DELL/HP Converged infrastructure Server. * HPE/DELL Hardware array/Storage and MS Storage spaces direct * Cloud - Azure Infrastructure Trained or knowledge. * Symantec NetBackup, Veeam Backup * Symantec MFA * Technical proficiency in server and storage hardware and software; ability to consult with other IT groups on system designs and support as a recognized technical expert. * Good Knowledge and understanding of Microsoft RDS, WSUS, SCCM, and SCOM. * Hands on experience of supporting Operational activities, monitoring & troubleshooting in all areas of Windows, Storage and Backup infrastructure and workstations. * Understand performance monitoring and be able to produce performance reports. * Stabilizing developed infrastructure solutions using Microsoft methodologies in complex customer environments * Desktop Workstations experience, deploy patches, software upgrades * Security Clearance DESIRABLE SKILLS/QUALIFICATIONS: * Azure Cloud/Oracle Cloud * Left Hand Storage * EMC Networker/Unity * HPe 3PAR, SAN, MSA and StoreOnce * Project Management experience * ITIL Foundation and Transition * Skilled CCNA/CCNP * Linux knowledge and understanding If you have the skills required, please apply now! In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
Solution Architect required by our market leading, professional services organisation based in Bristol. This is a hybrid role with 2 days a week onsite with flexibility. The successful Solution Architect will be technically proficient with the ability to drive and own the end-to-end solution architecture of the Salesforce platform. This will include all aspects of business capabilities, applications, integrations, and security architectures, aligning at all times to our clients enterprise strategy, principles, standards, best practices and business needs. Main Responsibilities: Define and own the end-to-end solution architecture for CRM, Marketing, and workflow. Validate and assure the technical suitability of solutions proposed by Implementation Partners, ensuring that our client drive early release of value, and pragmatic solutioning always. Ensure all solution proposals align with the technology strategy, architecture principles and standards, working closely with projects and enterprise architecture to assure these solutions through technical design authority. Be the Technical lead during any software evaluations and RFI / RFP, facilitating technical requirements capture, scoring, workshops, questions, and answers etc. Ensure that all technology solutions meet security and regulatory compliance requirements, implementing security measures to protect data and systems. Keep abreast of emerging technologies and trends and propose innovative solutions that enhance efficiency and competitiveness. Collaborate with technology teams, business functions, and external suppliers to implement solutions that meet business needs and align with architectural principles. Required Background: Demonstrable experience architecting and overseeing Customer focused cloud-based systems (Salesforce, Microsoft, Oracle etc.) and integrations including Mobile App, Web, Asset and Finance etc. Proven experience as a technical/solutions architect or related role, in a variety of industries. Expertise in business architecture capability modelling and process improvement. Proven experience helping to drive the adoption of new and emerging technology aligned to business needs. Excellent leadership and team collaboration skills, with strong business acumen and ability to understand organisational needs. Knowledge of industry standards, best practices, and emerging technologies Relevant Qualifications in Computer Science, Information Technology, or a related area Certifications in enterprise architecture (e.g., TOGAF, Zachman) are highly desirable. This fantastic role comes with a salary of (phone number removed) p/a and is accompanied with a 10% annual bonus, 25 days paid holiday, a flexible pension scheme, flexible working opportunities, shared Parental Leave - 18 weeks full pay, continued investment in your career, Bike to Work, discounts and many more.
Apr 19, 2024
Full time
Solution Architect required by our market leading, professional services organisation based in Bristol. This is a hybrid role with 2 days a week onsite with flexibility. The successful Solution Architect will be technically proficient with the ability to drive and own the end-to-end solution architecture of the Salesforce platform. This will include all aspects of business capabilities, applications, integrations, and security architectures, aligning at all times to our clients enterprise strategy, principles, standards, best practices and business needs. Main Responsibilities: Define and own the end-to-end solution architecture for CRM, Marketing, and workflow. Validate and assure the technical suitability of solutions proposed by Implementation Partners, ensuring that our client drive early release of value, and pragmatic solutioning always. Ensure all solution proposals align with the technology strategy, architecture principles and standards, working closely with projects and enterprise architecture to assure these solutions through technical design authority. Be the Technical lead during any software evaluations and RFI / RFP, facilitating technical requirements capture, scoring, workshops, questions, and answers etc. Ensure that all technology solutions meet security and regulatory compliance requirements, implementing security measures to protect data and systems. Keep abreast of emerging technologies and trends and propose innovative solutions that enhance efficiency and competitiveness. Collaborate with technology teams, business functions, and external suppliers to implement solutions that meet business needs and align with architectural principles. Required Background: Demonstrable experience architecting and overseeing Customer focused cloud-based systems (Salesforce, Microsoft, Oracle etc.) and integrations including Mobile App, Web, Asset and Finance etc. Proven experience as a technical/solutions architect or related role, in a variety of industries. Expertise in business architecture capability modelling and process improvement. Proven experience helping to drive the adoption of new and emerging technology aligned to business needs. Excellent leadership and team collaboration skills, with strong business acumen and ability to understand organisational needs. Knowledge of industry standards, best practices, and emerging technologies Relevant Qualifications in Computer Science, Information Technology, or a related area Certifications in enterprise architecture (e.g., TOGAF, Zachman) are highly desirable. This fantastic role comes with a salary of (phone number removed) p/a and is accompanied with a 10% annual bonus, 25 days paid holiday, a flexible pension scheme, flexible working opportunities, shared Parental Leave - 18 weeks full pay, continued investment in your career, Bike to Work, discounts and many more.
A very exciting energy client is seeking an experienced and highly skilled Enterprise Architect to join their highly collaborative team. Fantastic benefits: 25 days holiday, pension, employee assistance programmes and much more. This exciting client is looking for an Enterprise architect who can shape the technology architecture for corporate functions and contribute to the technology roadmap aligned with business objectives. This involves managing a group of Solution architects who deliver solutions to main stakeholders such as Operations, Analytics and Delivery teams who are composed of a mix-skill team of Developers, Data Engineers, Scrum masters, and UX/UI designers in-house and working with our outsourcing partners in a matrix-managed technology environment. As an Enterprise Architect you'll go through various transformational delivery solutions towards a digital-first philosophy and ultimately growth of their systems and tech services. You'll be working closely with Senior Managers and key stakeholders across the business to drive collaboration and communication between various teams. Working with their Architecture, Infrastructure, Delivery and Data teams, and then being able to drive decision-making processes that translate into highly technical documentation. Ideal Enterprise Architect You'll need at least 5 years of experience acting as a lead architect. You will be process-oriented and have vast experience with Cloud technologies. Key Responsibilities Responsible for documenting the technical and data architecture of the "as-is"and "to-be" solutions. Responsible for ensuring that solutions proposed by a project meet the strategic objectives of the product or service. Documenting the non-functional requirements across the different solutions. Accountable for ensuring the correct technical solutions and products are chosen. Accountable for ensuring chosen solutions meet the business, functional and non-functional requirements. Ensuring the technical transition approach meets the business requirements. Responsible for documenting the technology landscape, interfaces and data flow. Supporting solution ownership within the operating model of client. Ensuring that any project delivery meets the architecture strategy and policies. Responsible for developing and maintaining a clear roadmap for adopting new features. Expertise working as a Software Engineer who has built software solutions. Knowledge of programming languages (i.e. Python, Java, React, etc.) and infrastructure technologies (Azure, AWS, Terraform, Docker containers, etc). Desirable: Understanding of UX/UI practices and tools.
Apr 19, 2024
Full time
A very exciting energy client is seeking an experienced and highly skilled Enterprise Architect to join their highly collaborative team. Fantastic benefits: 25 days holiday, pension, employee assistance programmes and much more. This exciting client is looking for an Enterprise architect who can shape the technology architecture for corporate functions and contribute to the technology roadmap aligned with business objectives. This involves managing a group of Solution architects who deliver solutions to main stakeholders such as Operations, Analytics and Delivery teams who are composed of a mix-skill team of Developers, Data Engineers, Scrum masters, and UX/UI designers in-house and working with our outsourcing partners in a matrix-managed technology environment. As an Enterprise Architect you'll go through various transformational delivery solutions towards a digital-first philosophy and ultimately growth of their systems and tech services. You'll be working closely with Senior Managers and key stakeholders across the business to drive collaboration and communication between various teams. Working with their Architecture, Infrastructure, Delivery and Data teams, and then being able to drive decision-making processes that translate into highly technical documentation. Ideal Enterprise Architect You'll need at least 5 years of experience acting as a lead architect. You will be process-oriented and have vast experience with Cloud technologies. Key Responsibilities Responsible for documenting the technical and data architecture of the "as-is"and "to-be" solutions. Responsible for ensuring that solutions proposed by a project meet the strategic objectives of the product or service. Documenting the non-functional requirements across the different solutions. Accountable for ensuring the correct technical solutions and products are chosen. Accountable for ensuring chosen solutions meet the business, functional and non-functional requirements. Ensuring the technical transition approach meets the business requirements. Responsible for documenting the technology landscape, interfaces and data flow. Supporting solution ownership within the operating model of client. Ensuring that any project delivery meets the architecture strategy and policies. Responsible for developing and maintaining a clear roadmap for adopting new features. Expertise working as a Software Engineer who has built software solutions. Knowledge of programming languages (i.e. Python, Java, React, etc.) and infrastructure technologies (Azure, AWS, Terraform, Docker containers, etc). Desirable: Understanding of UX/UI practices and tools.
Head of Data Engineering | Data Engineer | Azure | Databricks | Data Factory | Synpase | ETL | Python | SQL Head of Data Engineering - PropTech Up to £90,000 + Benefits Remote working - multiple UK offices Method Resourcing have partnered with an industry leading company in the PropTech space who are looking to bring in a Head of Data Engineering to drive the businesses data capabilities forward. As the Head of Data Engineering you will be responsible for the end-to-end operation of the Data platform. A summary of the role includes: Development and maintenance of the company Data architecture, models and platform Implementation and advocating for Data Governance measures and policies Ensuring the timely delivery of accurate data through a service model that will be consumed by a variety of stakeholders Set standards and practices to allow for the continuous improvement of the company's data capabilities The Head of Data Engineering will have proven experience in a majority of the following areas: Leading a team of Data Engineers and/or Data Architects Engaging with stakeholders at various levels to translate business needs into technical solutions Previously built and delivered Data Analytics and integration solutions in an enterprise environment Extensive experience in the Azure cloud - ADF, ADLS, Synapse, Databricks Ability in languages such as SQL, Python/PySpark for Scripting Experience with both ETL and CI/CD pipelines Understanding of various Data Architectures including On-prem, Cloud and hybrid-cloud and the relevant data models for each use case The Head of Data Engineering role is paying up to £90,000 per year + Benefits and operates on a remote-working model to provide you with flexibility and a positive work-life balance. Please apply now for immediate consideration! Head of Data Engineering | Data Engineer | Azure | Databricks | Data Factory | Synpase | ETL | Python | SQL Head of Data Engineering - PropTech Up to £90,000 + Benefits Remote working - multiple UK offices
Apr 19, 2024
Full time
Head of Data Engineering | Data Engineer | Azure | Databricks | Data Factory | Synpase | ETL | Python | SQL Head of Data Engineering - PropTech Up to £90,000 + Benefits Remote working - multiple UK offices Method Resourcing have partnered with an industry leading company in the PropTech space who are looking to bring in a Head of Data Engineering to drive the businesses data capabilities forward. As the Head of Data Engineering you will be responsible for the end-to-end operation of the Data platform. A summary of the role includes: Development and maintenance of the company Data architecture, models and platform Implementation and advocating for Data Governance measures and policies Ensuring the timely delivery of accurate data through a service model that will be consumed by a variety of stakeholders Set standards and practices to allow for the continuous improvement of the company's data capabilities The Head of Data Engineering will have proven experience in a majority of the following areas: Leading a team of Data Engineers and/or Data Architects Engaging with stakeholders at various levels to translate business needs into technical solutions Previously built and delivered Data Analytics and integration solutions in an enterprise environment Extensive experience in the Azure cloud - ADF, ADLS, Synapse, Databricks Ability in languages such as SQL, Python/PySpark for Scripting Experience with both ETL and CI/CD pipelines Understanding of various Data Architectures including On-prem, Cloud and hybrid-cloud and the relevant data models for each use case The Head of Data Engineering role is paying up to £90,000 per year + Benefits and operates on a remote-working model to provide you with flexibility and a positive work-life balance. Please apply now for immediate consideration! Head of Data Engineering | Data Engineer | Azure | Databricks | Data Factory | Synpase | ETL | Python | SQL Head of Data Engineering - PropTech Up to £90,000 + Benefits Remote working - multiple UK offices
Azure Site Reliability Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced Azure Site Reliability Engineer to join a growing team of talented Cloud Engineers providing high level support and project delivery for a large customer base. Please note this is a fully remote role and you must be eligible to gain security clearance (do not need to hold currently). The Role As an Azure Site Reliability Engineer you will support the cloud infrastructure used to deliver cloud hosted managed services to customers. You will have a high customer focus being actively involved in the support and development of the service including: the resolution of support cases, live service monitoring and maintenance, new service provision and continuous improvement projects. You will provide high quality operational and technical support to customers and will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. The Responsibilities Provide L3/L4 analytical incident management and resolution alongside project-based deliverables Contribute to the planning of application/infrastructure releases and configuration changes Resolve support requests from customers by phone, email and online making use of the call logging system Interact with key internal stakeholders and external third-party vendors to troubleshoot and resolve complex problems Provide input to administering and maintaining all production and development environments Create detailed technical and procedural documentation (eg architecture, configuration and setup) Design appropriate metrics for reporting on key performance and quality indicators, particularly in terms of in-depth trend analysis Service transition and complete Operational Acceptance (OA) of new customer services Implementation and delivery of Microsoft Azure projects The Requirements Extensive experience of Microsoft Azure and its relevant build, deployment, automation, networking, and security technologies in cloud and hybrid environments. Microsoft Azure certifications: AZ-103/104 - Azure Administrator Good operational experience supporting Microsoft public cloud technologies and services at an enterprise level (multi-tenant) with in-depth knowledge of the following: Azure Active Directory (RBAC and IAM) Azure Networking Azure Storage Azure Monitor and Log Analytics Azure Security Center Demonstrable career operational experience from one of the following areas: Server Infrastructure Engineering (Virtualisation/Windows/Linux). Office/Microsoft 365 Administration. Network Engineering. DevOps (CI/CD, pipelines and Infrastructure as Code) In-depth knowledge of a Scripting language (PowerShell, Bash, Azure Cli) Bright attitude and a deep desire to learn Experience with helpdesk IT Service Management Tools (eg BMC Remedy/Service Now). If you are looking for an exciting new challenge to join a leading cloud team team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Apr 19, 2024
Full time
Azure Site Reliability Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced Azure Site Reliability Engineer to join a growing team of talented Cloud Engineers providing high level support and project delivery for a large customer base. Please note this is a fully remote role and you must be eligible to gain security clearance (do not need to hold currently). The Role As an Azure Site Reliability Engineer you will support the cloud infrastructure used to deliver cloud hosted managed services to customers. You will have a high customer focus being actively involved in the support and development of the service including: the resolution of support cases, live service monitoring and maintenance, new service provision and continuous improvement projects. You will provide high quality operational and technical support to customers and will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. The Responsibilities Provide L3/L4 analytical incident management and resolution alongside project-based deliverables Contribute to the planning of application/infrastructure releases and configuration changes Resolve support requests from customers by phone, email and online making use of the call logging system Interact with key internal stakeholders and external third-party vendors to troubleshoot and resolve complex problems Provide input to administering and maintaining all production and development environments Create detailed technical and procedural documentation (eg architecture, configuration and setup) Design appropriate metrics for reporting on key performance and quality indicators, particularly in terms of in-depth trend analysis Service transition and complete Operational Acceptance (OA) of new customer services Implementation and delivery of Microsoft Azure projects The Requirements Extensive experience of Microsoft Azure and its relevant build, deployment, automation, networking, and security technologies in cloud and hybrid environments. Microsoft Azure certifications: AZ-103/104 - Azure Administrator Good operational experience supporting Microsoft public cloud technologies and services at an enterprise level (multi-tenant) with in-depth knowledge of the following: Azure Active Directory (RBAC and IAM) Azure Networking Azure Storage Azure Monitor and Log Analytics Azure Security Center Demonstrable career operational experience from one of the following areas: Server Infrastructure Engineering (Virtualisation/Windows/Linux). Office/Microsoft 365 Administration. Network Engineering. DevOps (CI/CD, pipelines and Infrastructure as Code) In-depth knowledge of a Scripting language (PowerShell, Bash, Azure Cli) Bright attitude and a deep desire to learn Experience with helpdesk IT Service Management Tools (eg BMC Remedy/Service Now). If you are looking for an exciting new challenge to join a leading cloud team team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Salesforce Development Manager 2 days per week in the office Salesforce expert needed for a business critical, high availability, highly complex and customised environment - this role needs someone who has been in a technical Salesforce role and is moved into management and leadership - but still loves to be hands on at the higher level. You will have responsibility and accountability for the entire Salesforce ecosystem, which is the foundation of the business across all operational areas, from Contact centre through to Finance. The system will be maintained, supported, enhanced, and improved in accordance with business priorities and industry best practices. Salesforce is key to the company and is used across all areas of the business. You will * Serve as the Subject Matter Expert for all aspects of Salesforce, providing comprehensive knowledge and guidance. * Manage the Technology Roadmap of enhancements and upgrades prioritising changes to the system in line with business priorities. * Provide technical leadership to the Salesforce team, ensuring effective and efficient operations. * Manage the delivery of all technical change, including configuration, custom development, Test and Deploy for Salesforce. * Guide multi-discipline teams, both technical and non-technical, including quality assurance testers, administrators, and developers. * Establish and enforce best practices for Salesforce technical solutions, data management, security, performance and integrations. * Develop enterprise-grade architecture, solutions and processes which truly utilise and realise the value of the platform. * Lead technical design sessions, architecting and documenting solutions aligned with business objectives, while identifying gaps between current and desired end states. * Collaborate with stakeholders to define requirements, deliverables, and set and manage expectations, fostering strong relationships and collaboration. * Your background will of course be Salesforce focussed - experience across complex environments along with excellent stakeholder management skills. More specifically you will have: * Demonstratable experience with multi-cloud Salesforce solutions using the Salesforce product suite, including Sales Cloud, Service Cloud, Pardot, CRMA, Communities, AppExchange, FinancialForce (Now Certinia), CPQ and complementary technologies. * Proven experience in implementing new and optimizing well established Salesforce orgs, demonstrating adaptability and innovation, in-depth understanding * Hands-on Salesforce experience, with 3 years of demonstrated experience as a senior Salesforce Developer/Architect designing and successfully delivering large or transformational outcomes at an enterprise level. * Experience with the Salesforce platform preferably in various industries, with multiple Salesforce certifications Developer/Admin with progress towards Architect certification.
Apr 19, 2024
Full time
Salesforce Development Manager 2 days per week in the office Salesforce expert needed for a business critical, high availability, highly complex and customised environment - this role needs someone who has been in a technical Salesforce role and is moved into management and leadership - but still loves to be hands on at the higher level. You will have responsibility and accountability for the entire Salesforce ecosystem, which is the foundation of the business across all operational areas, from Contact centre through to Finance. The system will be maintained, supported, enhanced, and improved in accordance with business priorities and industry best practices. Salesforce is key to the company and is used across all areas of the business. You will * Serve as the Subject Matter Expert for all aspects of Salesforce, providing comprehensive knowledge and guidance. * Manage the Technology Roadmap of enhancements and upgrades prioritising changes to the system in line with business priorities. * Provide technical leadership to the Salesforce team, ensuring effective and efficient operations. * Manage the delivery of all technical change, including configuration, custom development, Test and Deploy for Salesforce. * Guide multi-discipline teams, both technical and non-technical, including quality assurance testers, administrators, and developers. * Establish and enforce best practices for Salesforce technical solutions, data management, security, performance and integrations. * Develop enterprise-grade architecture, solutions and processes which truly utilise and realise the value of the platform. * Lead technical design sessions, architecting and documenting solutions aligned with business objectives, while identifying gaps between current and desired end states. * Collaborate with stakeholders to define requirements, deliverables, and set and manage expectations, fostering strong relationships and collaboration. * Your background will of course be Salesforce focussed - experience across complex environments along with excellent stakeholder management skills. More specifically you will have: * Demonstratable experience with multi-cloud Salesforce solutions using the Salesforce product suite, including Sales Cloud, Service Cloud, Pardot, CRMA, Communities, AppExchange, FinancialForce (Now Certinia), CPQ and complementary technologies. * Proven experience in implementing new and optimizing well established Salesforce orgs, demonstrating adaptability and innovation, in-depth understanding * Hands-on Salesforce experience, with 3 years of demonstrated experience as a senior Salesforce Developer/Architect designing and successfully delivering large or transformational outcomes at an enterprise level. * Experience with the Salesforce platform preferably in various industries, with multiple Salesforce certifications Developer/Admin with progress towards Architect certification.
Oracle Lead Solutions Designer FP&A - Hybrid - 3 days per week onsite in London, 2 days remote - £90,000 We are currently seeking to recruit an Oracle Lead Solution Designer (Finance Planning & Analysis) to join our Technology team in London (with remote working too). The Technology team operates on a global basis and we are looking for a team player to assist in improving and extracting maximum value from our Oracle landscape. This is a great opportunity for an Oracle Lead Solution Designer to play an integral role responsible for defining the overall architecture and design of IT solutions supporting Finance Planning and Analysis business requirements. The successful Oracle Solution Designer will be key in driving the technical direction and strategy for the organisation. The successful candidate will bring external experience and expertise of creating sustainable Oracle solutions, improving service standards, sharing best practice, and engaging with key stakeholders (internal and external) to provide excellent service. A key member of the Back Office transformation team, the Oracle Lead Solution Designer will have the opportunity to work in a global solution delivery environment alongside key technology partners in delivering best of breed solutions to meet US centric and local accounting and financial reporting requirements. Roles and Responsibilities Accountable for the delivery of the chosen Oracle solution(s) through the whole delivery life cycle, working with various IT teams and vendors to manage ideas, through to design, through to delivery and operation of Oracle Solution. Provide solution & design knowledge to advise project teams, business stakeholders and third-party vendors on Oracle options Ensure that all solutions in place are technically sound and optimized for best performance on the Oracle Cloud eco-system Ensure seamless integration and enablement of business self-service on reporting and analytics solutions from financial planning data and information Ensure that all solutions in place adhere to appropriate governance with supporting documentation Work with the wider team to refine the Oracle design roadmap within the Framework defined by Architecture. This will include inputting into cloud adoption and its implementation. Extensive experience of assessing and implementing internal and vendor solutions Mitigate risk and have awareness of emerging threats to security as well as compliance Assurance on integration design patterns and solutions are optimal and service based, leading to re-use and supportability in a BAU environment Ensure that solutions are an appropriate balance between short-term delivery needs and medium/long term strategic aspirations. Assist in the creation and maintenance of Oracle technical roadmaps working with Architects to ensure aligned. Propose the Oracle system improvement ideas for better customer experience Present Oracle solution design to the stakeholders and feedback the comments Involved in all the phases of the solution delivery to guide the teams Conducting regular evaluations of the system architecture and collaborating with the teams to improve the designs Performing continuous research on emerging technologies to stay updated with the best alternatives and to improve the existing architecture Reviewing vendor designs, ensuring alignment to business requirements and supportable without creating unnecessary technical debt Skills/Experience Essential Proven experience in Oracle solution design, roadmaps and delivery Hand on in Oracle Cloud solutions including but not limited to: Accounting Foundation, Accounting Hub, Fusion ERP, EPM (EPBCS, EPCM), Oracle Integration Cloud, Enterprise Data Management Cloud Solutions Strong working knowledge in Oracle Cloud Products including AFCS, AHCS, EPM modules, EDMCS and OIC Previous hands-on experience and end-to-end implementations with Oracle Finance, Reinsurance or Cloud solutions Strong knowledge on analytics solutions that integrate into EPM delivering seamless self-serve capability for business users Understanding key finance planning and forecast data requirements, including processing of allocations and drivers Deep technical knowledge of Oracle Cloud products Should excel in Oracle finance planning and analysis processes Expertise in Oracle upgrades and patching Experience in Oracle migration and transformation Expertise in Sub-ledger to General Ledger actual vs plan integration and analysis Well versed with Oracle Integration to process significant data volumes, and manage hierarchy changes in EDMCS, supporting performance management Good knowledge in System performance improvements Strong knowledge in end to end to end design and integration systems Experience in Non-Oracle product integrations with Oracle Strong communication and presenting skills Experience proposing and implementing technically complex projects Excellent understanding of the project delivery life cycle Experience and knowledge of multiple Oracle products and services in general and how they work together Ability to rapidly pick-up new technologies, propositions and business challenges and translate them into Oracle Solutions and offerings Oracle Certification or relevant certification related to design or delivery Experience using Fusion Analytics and Oracle Analytics Cloud Desirable Accounting qualifications, and/or significant experience in delivering US GAAP and IFRS reporting standards Insurance and/or finance services accounting standards and how they convert to system needs Awareness of the leading industry trends, industry standards and follow regulatory changes Experience using Fusion Analytics and Oracle Analytics Cloud Experience in non-Oracle analytical tools that connect to the Oracle Eco-System Oracle brownfield migration and/or greenfield experience Financial or Reinsurance experience or knowledge Configuration design experience for Oracle systems that are in the cloud Experience working with one of more of the following: SAP BW, SAP S/4, PeopleSoft Good knowledge in Oracle coding language and enhancements Previous experience in cloud products like AWS, Azure Personal Characteristics Collaborates well with all levels within the organization Good Communicator - succinctly communicates vision to all stakeholders in a compelling and effective way Data Driven - values evidence, research and customer feedback Decisive - makes effective customer centric decisions Flexible - adapts and thrives under change and ambiguity in an independent and flat structure Excellent internal customer service and communication skills. Ability to understand and communicate technical language to non-technical audiences Ability to work in a fast-paced environment with multiple priorities Ability to produce accurate work under pressure with frequent deadlines Demonstrate critical thinking and analytical skills with attention to detail Excellent problem-solving skills, with the ability to work independently and collaborating with others Ability to exercise confidentiality and professionalism in the performance of duties Self sufficient with the ability to maintain progress on tasks and projects
Apr 19, 2024
Full time
Oracle Lead Solutions Designer FP&A - Hybrid - 3 days per week onsite in London, 2 days remote - £90,000 We are currently seeking to recruit an Oracle Lead Solution Designer (Finance Planning & Analysis) to join our Technology team in London (with remote working too). The Technology team operates on a global basis and we are looking for a team player to assist in improving and extracting maximum value from our Oracle landscape. This is a great opportunity for an Oracle Lead Solution Designer to play an integral role responsible for defining the overall architecture and design of IT solutions supporting Finance Planning and Analysis business requirements. The successful Oracle Solution Designer will be key in driving the technical direction and strategy for the organisation. The successful candidate will bring external experience and expertise of creating sustainable Oracle solutions, improving service standards, sharing best practice, and engaging with key stakeholders (internal and external) to provide excellent service. A key member of the Back Office transformation team, the Oracle Lead Solution Designer will have the opportunity to work in a global solution delivery environment alongside key technology partners in delivering best of breed solutions to meet US centric and local accounting and financial reporting requirements. Roles and Responsibilities Accountable for the delivery of the chosen Oracle solution(s) through the whole delivery life cycle, working with various IT teams and vendors to manage ideas, through to design, through to delivery and operation of Oracle Solution. Provide solution & design knowledge to advise project teams, business stakeholders and third-party vendors on Oracle options Ensure that all solutions in place are technically sound and optimized for best performance on the Oracle Cloud eco-system Ensure seamless integration and enablement of business self-service on reporting and analytics solutions from financial planning data and information Ensure that all solutions in place adhere to appropriate governance with supporting documentation Work with the wider team to refine the Oracle design roadmap within the Framework defined by Architecture. This will include inputting into cloud adoption and its implementation. Extensive experience of assessing and implementing internal and vendor solutions Mitigate risk and have awareness of emerging threats to security as well as compliance Assurance on integration design patterns and solutions are optimal and service based, leading to re-use and supportability in a BAU environment Ensure that solutions are an appropriate balance between short-term delivery needs and medium/long term strategic aspirations. Assist in the creation and maintenance of Oracle technical roadmaps working with Architects to ensure aligned. Propose the Oracle system improvement ideas for better customer experience Present Oracle solution design to the stakeholders and feedback the comments Involved in all the phases of the solution delivery to guide the teams Conducting regular evaluations of the system architecture and collaborating with the teams to improve the designs Performing continuous research on emerging technologies to stay updated with the best alternatives and to improve the existing architecture Reviewing vendor designs, ensuring alignment to business requirements and supportable without creating unnecessary technical debt Skills/Experience Essential Proven experience in Oracle solution design, roadmaps and delivery Hand on in Oracle Cloud solutions including but not limited to: Accounting Foundation, Accounting Hub, Fusion ERP, EPM (EPBCS, EPCM), Oracle Integration Cloud, Enterprise Data Management Cloud Solutions Strong working knowledge in Oracle Cloud Products including AFCS, AHCS, EPM modules, EDMCS and OIC Previous hands-on experience and end-to-end implementations with Oracle Finance, Reinsurance or Cloud solutions Strong knowledge on analytics solutions that integrate into EPM delivering seamless self-serve capability for business users Understanding key finance planning and forecast data requirements, including processing of allocations and drivers Deep technical knowledge of Oracle Cloud products Should excel in Oracle finance planning and analysis processes Expertise in Oracle upgrades and patching Experience in Oracle migration and transformation Expertise in Sub-ledger to General Ledger actual vs plan integration and analysis Well versed with Oracle Integration to process significant data volumes, and manage hierarchy changes in EDMCS, supporting performance management Good knowledge in System performance improvements Strong knowledge in end to end to end design and integration systems Experience in Non-Oracle product integrations with Oracle Strong communication and presenting skills Experience proposing and implementing technically complex projects Excellent understanding of the project delivery life cycle Experience and knowledge of multiple Oracle products and services in general and how they work together Ability to rapidly pick-up new technologies, propositions and business challenges and translate them into Oracle Solutions and offerings Oracle Certification or relevant certification related to design or delivery Experience using Fusion Analytics and Oracle Analytics Cloud Desirable Accounting qualifications, and/or significant experience in delivering US GAAP and IFRS reporting standards Insurance and/or finance services accounting standards and how they convert to system needs Awareness of the leading industry trends, industry standards and follow regulatory changes Experience using Fusion Analytics and Oracle Analytics Cloud Experience in non-Oracle analytical tools that connect to the Oracle Eco-System Oracle brownfield migration and/or greenfield experience Financial or Reinsurance experience or knowledge Configuration design experience for Oracle systems that are in the cloud Experience working with one of more of the following: SAP BW, SAP S/4, PeopleSoft Good knowledge in Oracle coding language and enhancements Previous experience in cloud products like AWS, Azure Personal Characteristics Collaborates well with all levels within the organization Good Communicator - succinctly communicates vision to all stakeholders in a compelling and effective way Data Driven - values evidence, research and customer feedback Decisive - makes effective customer centric decisions Flexible - adapts and thrives under change and ambiguity in an independent and flat structure Excellent internal customer service and communication skills. Ability to understand and communicate technical language to non-technical audiences Ability to work in a fast-paced environment with multiple priorities Ability to produce accurate work under pressure with frequent deadlines Demonstrate critical thinking and analytical skills with attention to detail Excellent problem-solving skills, with the ability to work independently and collaborating with others Ability to exercise confidentiality and professionalism in the performance of duties Self sufficient with the ability to maintain progress on tasks and projects
M365 Technical Support Engineer Location: Hertfordshire Salary: 33,000 The Technical Support Engineer will need to stay abreast of evolving technologies and Microsoft updates to provide the best possible advice and solutions to our clients. The consultant must be comfortable working in a dynamic environment, managing multiple projects, and always ensuring client satisfaction. Requirements and skills Proven experience in a similar role leveraging Microsoft 365 Strong understanding of Microsoft 365 apps and services (such as SharePoint, Teams, and Exchange Online). Knowledge of cloud computing concepts, including infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS). Strong problem-solving skills and ability to work well in a team. Excellent communication skills with the ability to explain complex technical concepts to a non-technical audience. Relevant Microsoft certifications such as Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert, or similar credentials are highly preferred. Previous experience as a 1st & Second line engineer Main Duties and Responsibilities Providing technical assistance: Assisting customers with troubleshooting and resolving technical issues related to software, hardware, or network systems. This may involve diagnosing problems, providing step-by-step instructions, or remotely accessing systems to resolve issues. Customer support: Responding to customer inquiries and providing timely and effective support through various channels such as phone, email, or chat. Ensuring customer satisfaction by addressing their concerns and resolving their technical issues in a professional and courteous manner. Problem analysis and resolution: Analysing and identifying the root cause of technical problems reported by customers. Developing and implementing solutions to resolve issues and prevent future occurrences. This may involve collaborating with other technical teams or escalating complex issues to higher-level support. Documentation and knowledge sharing: Creating and maintaining technical documentation, including troubleshooting guides, knowledge base articles, and FAQs. Sharing knowledge and best practices with colleagues and customers to enhance their understanding of products or systems and improve self-help resources. Testing and quality assurance: Assisting in the testing and quality assurance process by reproducing reported issues, identifying bugs, and providing feedback to the development team. Collaborating with cross-functional teams to ensure the quality and reliability of products or systems. Training and product education: Conducting small training sessions or workshops to educate customers or internal teams on the proper use and functionality of products or systems. Keeping up to date with the latest technologies and industry trends to provide accurate and relevant information. Collaboration and teamwork: Collaborating with cross-functional teams, such as manufacturers or sales teams, to provide feedback and contribute to product improvements. Sharing insights and suggestions to enhance customer experience and drive continuous improvement. Incident management: Managing and prioritizing technical issues reported by customers based on severity and impact. Following established processes and procedures to ensure timely resolution and minimize downtime. Continuous learning and professional development: Staying updated with the latest technologies, industry trends, and best practices through self-learning, training programs, or certifications. Continuously improving technical skills and knowledge to provide effective support and contribute to the overall success of the organization. Additional Info 23 days annual leave + UK bank holidays Company pension Perkbox subscription Benefits: Casual dress Company events Company pension Employee discount Free parking Health & wellbeing programme On-site parking
Apr 19, 2024
Full time
M365 Technical Support Engineer Location: Hertfordshire Salary: 33,000 The Technical Support Engineer will need to stay abreast of evolving technologies and Microsoft updates to provide the best possible advice and solutions to our clients. The consultant must be comfortable working in a dynamic environment, managing multiple projects, and always ensuring client satisfaction. Requirements and skills Proven experience in a similar role leveraging Microsoft 365 Strong understanding of Microsoft 365 apps and services (such as SharePoint, Teams, and Exchange Online). Knowledge of cloud computing concepts, including infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS). Strong problem-solving skills and ability to work well in a team. Excellent communication skills with the ability to explain complex technical concepts to a non-technical audience. Relevant Microsoft certifications such as Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert, or similar credentials are highly preferred. Previous experience as a 1st & Second line engineer Main Duties and Responsibilities Providing technical assistance: Assisting customers with troubleshooting and resolving technical issues related to software, hardware, or network systems. This may involve diagnosing problems, providing step-by-step instructions, or remotely accessing systems to resolve issues. Customer support: Responding to customer inquiries and providing timely and effective support through various channels such as phone, email, or chat. Ensuring customer satisfaction by addressing their concerns and resolving their technical issues in a professional and courteous manner. Problem analysis and resolution: Analysing and identifying the root cause of technical problems reported by customers. Developing and implementing solutions to resolve issues and prevent future occurrences. This may involve collaborating with other technical teams or escalating complex issues to higher-level support. Documentation and knowledge sharing: Creating and maintaining technical documentation, including troubleshooting guides, knowledge base articles, and FAQs. Sharing knowledge and best practices with colleagues and customers to enhance their understanding of products or systems and improve self-help resources. Testing and quality assurance: Assisting in the testing and quality assurance process by reproducing reported issues, identifying bugs, and providing feedback to the development team. Collaborating with cross-functional teams to ensure the quality and reliability of products or systems. Training and product education: Conducting small training sessions or workshops to educate customers or internal teams on the proper use and functionality of products or systems. Keeping up to date with the latest technologies and industry trends to provide accurate and relevant information. Collaboration and teamwork: Collaborating with cross-functional teams, such as manufacturers or sales teams, to provide feedback and contribute to product improvements. Sharing insights and suggestions to enhance customer experience and drive continuous improvement. Incident management: Managing and prioritizing technical issues reported by customers based on severity and impact. Following established processes and procedures to ensure timely resolution and minimize downtime. Continuous learning and professional development: Staying updated with the latest technologies, industry trends, and best practices through self-learning, training programs, or certifications. Continuously improving technical skills and knowledge to provide effective support and contribute to the overall success of the organization. Additional Info 23 days annual leave + UK bank holidays Company pension Perkbox subscription Benefits: Casual dress Company events Company pension Employee discount Free parking Health & wellbeing programme On-site parking
Salesforce Development Manager 2 days per week in the office Salesforce expert needed for a business critical, high availability, highly complex and customised environment - this role needs someone who has been in a technical Salesforce role and is moved into management and leadership - but still loves to be hands on at the higher level. You will have responsibility and accountability for the entire Salesforce ecosystem, which is the foundation of the business across all operational areas, from Contact centre through to Finance. The system will be maintained, supported, enhanced, and improved in accordance with business priorities and industry best practices. Salesforce is key to the company and is used across all areas of the business. You will Serve as the Subject Matter Expert for all aspects of Salesforce, providing comprehensive knowledge and guidance. Manage the Technology Roadmap of enhancements and upgrades prioritising changes to the system in line with business priorities. Provide technical leadership to the Salesforce team, ensuring effective and efficient operations. Manage the delivery of all technical change, including configuration, custom development, Test and Deploy for Salesforce. Guide multi-discipline teams, both technical and non-technical, including quality assurance testers, administrators, and developers. Establish and enforce best practices for Salesforce technical solutions, data management, security, performance and integrations. Develop enterprise-grade architecture, solutions and processes which truly utilise and realise the value of the (url removed) platform. Lead technical design sessions, architecting and documenting solutions aligned with business objectives, while identifying gaps between current and desired end states. Collaborate with stakeholders to define requirements, deliverables, and set and manage expectations, fostering strong relationships and collaboration. Your background will of course be Salesforce focussed - experience across complex environments along with excellent stakeholder management skills. More specifically you will have: Demonstratable experience with multi-cloud Salesforce solutions using the Salesforce product suite, including Sales Cloud, Service Cloud, Pardot, CRMA, Communities, AppExchange, FinancialForce (Now Certinia), CPQ and complementary technologies. Proven experience in implementing new and optimizing well established Salesforce orgs, demonstrating adaptability and innovation, in-depth understanding Hands-on Salesforce experience, with 3 years of demonstrated experience as a senior Salesforce Developer/ Architect designing and successfully delivering large or transformational outcomes at an enterprise level. Experience with the Salesforce platform preferably in various industries, with multiple Salesforce certifications Developer / Admin with progress towards Architect certification.
Apr 19, 2024
Full time
Salesforce Development Manager 2 days per week in the office Salesforce expert needed for a business critical, high availability, highly complex and customised environment - this role needs someone who has been in a technical Salesforce role and is moved into management and leadership - but still loves to be hands on at the higher level. You will have responsibility and accountability for the entire Salesforce ecosystem, which is the foundation of the business across all operational areas, from Contact centre through to Finance. The system will be maintained, supported, enhanced, and improved in accordance with business priorities and industry best practices. Salesforce is key to the company and is used across all areas of the business. You will Serve as the Subject Matter Expert for all aspects of Salesforce, providing comprehensive knowledge and guidance. Manage the Technology Roadmap of enhancements and upgrades prioritising changes to the system in line with business priorities. Provide technical leadership to the Salesforce team, ensuring effective and efficient operations. Manage the delivery of all technical change, including configuration, custom development, Test and Deploy for Salesforce. Guide multi-discipline teams, both technical and non-technical, including quality assurance testers, administrators, and developers. Establish and enforce best practices for Salesforce technical solutions, data management, security, performance and integrations. Develop enterprise-grade architecture, solutions and processes which truly utilise and realise the value of the (url removed) platform. Lead technical design sessions, architecting and documenting solutions aligned with business objectives, while identifying gaps between current and desired end states. Collaborate with stakeholders to define requirements, deliverables, and set and manage expectations, fostering strong relationships and collaboration. Your background will of course be Salesforce focussed - experience across complex environments along with excellent stakeholder management skills. More specifically you will have: Demonstratable experience with multi-cloud Salesforce solutions using the Salesforce product suite, including Sales Cloud, Service Cloud, Pardot, CRMA, Communities, AppExchange, FinancialForce (Now Certinia), CPQ and complementary technologies. Proven experience in implementing new and optimizing well established Salesforce orgs, demonstrating adaptability and innovation, in-depth understanding Hands-on Salesforce experience, with 3 years of demonstrated experience as a senior Salesforce Developer/ Architect designing and successfully delivering large or transformational outcomes at an enterprise level. Experience with the Salesforce platform preferably in various industries, with multiple Salesforce certifications Developer / Admin with progress towards Architect certification.
2nd Line Technical Support Engineer Location: Hertfordshire, Watford Salary: To £36,000 An excellent opportunity for a 2nd Line Technical Support Engineer with a background in working for MSP s and real-world project deployments and experience with Microsoft 365 and Azure. Requirements and skills Previous experience as a 1st & Second line engineer Proven experience in a similar role leveraging Microsoft 365 Strong understanding of Microsoft 365 apps and services (such as SharePoint, Teams, and Exchange Online). Knowledge of cloud computing concepts, including infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS). Strong problem-solving skills and ability to work well in a team. Excellent communication skills with the ability to explain complex technical concepts to a non-technical audience. Relevant Microsoft certifications such as Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert, or similar credentials are highly preferred. The 2nd Line technical support engineer will need to stay abreast of evolving technologies and Microsoft updates to provide the best possible advice and solutions to clients. The consultant must be comfortable working in a dynamic environment, managing multiple projects, and always ensuring client satisfaction. Main Duties and Responsibilities Providing technical assistance: Assisting customers with troubleshooting and resolving technical issues related to software, hardware, or network systems. This may involve diagnosing problems, providing step-by-step instructions, or remotely accessing systems to resolve issues. Customer support: Responding to customer inquiries and providing timely and effective support through various channels such as phone, email, or chat. Ensuring customer satisfaction by addressing their concerns and resolving their technical issues in a professional and courteous manner. Problem analysis and resolution: Analysing and identifying the root cause of technical problems reported by customers. Developing and implementing solutions to resolve issues and prevent future occurrences. This may involve collaborating with other technical teams or escalating complex issues to higher-level support. Documentation and knowledge sharing: Creating and maintaining technical documentation, including troubleshooting guides, knowledge base articles, and FAQs. Sharing knowledge and best practices with colleagues and customers to enhance their understanding of products or systems and improve self-help resources. Testing and quality assurance: Assisting in the testing and quality assurance process by reproducing reported issues, identifying bugs, and providing feedback to the development team. Collaborating with cross-functional teams to ensure the quality and reliability of products or systems. Training and product education: Conducting small training sessions or workshops to educate customers or internal teams on the proper use and functionality of products or systems. Keeping up to date with the latest technologies and industry trends to provide accurate and relevant information. Collaboration and teamwork: Collaborating with cross-functional teams, such as manufacturers or sales teams, to provide feedback and contribute to product improvements. Sharing insights and suggestions to enhance customer experience and drive continuous improvement. Incident management: Managing and prioritizing technical issues reported by customers based on severity and impact. Following established processes and procedures to ensure timely resolution and minimize downtime. Continuous learning and professional development: Staying updated with the latest technologies, industry trends, and best practices through self-learning, training programs, or certifications. Continuously improving technical skills and knowledge to provide effective support and contribute to the overall success of the organization. Bens: 23 days annual leave + UK bank holidays Company pension Medicash subscription Job Types: Full-time, Permanent Benefits: Casual dress Company events Company pension Free parking Health & wellbeing programme On-site parking
Apr 19, 2024
Full time
2nd Line Technical Support Engineer Location: Hertfordshire, Watford Salary: To £36,000 An excellent opportunity for a 2nd Line Technical Support Engineer with a background in working for MSP s and real-world project deployments and experience with Microsoft 365 and Azure. Requirements and skills Previous experience as a 1st & Second line engineer Proven experience in a similar role leveraging Microsoft 365 Strong understanding of Microsoft 365 apps and services (such as SharePoint, Teams, and Exchange Online). Knowledge of cloud computing concepts, including infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS). Strong problem-solving skills and ability to work well in a team. Excellent communication skills with the ability to explain complex technical concepts to a non-technical audience. Relevant Microsoft certifications such as Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert, or similar credentials are highly preferred. The 2nd Line technical support engineer will need to stay abreast of evolving technologies and Microsoft updates to provide the best possible advice and solutions to clients. The consultant must be comfortable working in a dynamic environment, managing multiple projects, and always ensuring client satisfaction. Main Duties and Responsibilities Providing technical assistance: Assisting customers with troubleshooting and resolving technical issues related to software, hardware, or network systems. This may involve diagnosing problems, providing step-by-step instructions, or remotely accessing systems to resolve issues. Customer support: Responding to customer inquiries and providing timely and effective support through various channels such as phone, email, or chat. Ensuring customer satisfaction by addressing their concerns and resolving their technical issues in a professional and courteous manner. Problem analysis and resolution: Analysing and identifying the root cause of technical problems reported by customers. Developing and implementing solutions to resolve issues and prevent future occurrences. This may involve collaborating with other technical teams or escalating complex issues to higher-level support. Documentation and knowledge sharing: Creating and maintaining technical documentation, including troubleshooting guides, knowledge base articles, and FAQs. Sharing knowledge and best practices with colleagues and customers to enhance their understanding of products or systems and improve self-help resources. Testing and quality assurance: Assisting in the testing and quality assurance process by reproducing reported issues, identifying bugs, and providing feedback to the development team. Collaborating with cross-functional teams to ensure the quality and reliability of products or systems. Training and product education: Conducting small training sessions or workshops to educate customers or internal teams on the proper use and functionality of products or systems. Keeping up to date with the latest technologies and industry trends to provide accurate and relevant information. Collaboration and teamwork: Collaborating with cross-functional teams, such as manufacturers or sales teams, to provide feedback and contribute to product improvements. Sharing insights and suggestions to enhance customer experience and drive continuous improvement. Incident management: Managing and prioritizing technical issues reported by customers based on severity and impact. Following established processes and procedures to ensure timely resolution and minimize downtime. Continuous learning and professional development: Staying updated with the latest technologies, industry trends, and best practices through self-learning, training programs, or certifications. Continuously improving technical skills and knowledge to provide effective support and contribute to the overall success of the organization. Bens: 23 days annual leave + UK bank holidays Company pension Medicash subscription Job Types: Full-time, Permanent Benefits: Casual dress Company events Company pension Free parking Health & wellbeing programme On-site parking
Are you a Security Architect looking for a new challenge? Are you looking to work at an Enterprise level and contribute to the overarching Enterprise Architecture roadmap that will shape the org in years to come? You will be working with a global organisation who are in the midst of a large transformation programme that will deliver operational excellence across some key business areas as well as moving functional services to a global business services model. As the Enterprise Security Architect, you will develop and maintains security architecture processes, patterns, and artefacts for creating and implementing secure solutions, including drafting security procedures for executive approval. As this is a global organisation, you will collaborate with tech teams to establish baseline security standards for operating systems, network segmentation, IAM, data encryption, while also conducting threat modelling for services and applications. To start the role on the best footing, you will have good knowledge and experience across the IT infrastructure stack. You will have current hands on experience with security patterns, securing public cloud apps and a good understand of the various security tools available. Any industry certifications would be highly advantageous (CISSP, CISA, TOGAF, CISM etc etc) In return you will receive an annul base salary of up to £95k plus a bonus that could be worth an extra £17k per annum + benefits. Although headquartered in Scotland, the client will consider candidates from across the UK. (Must be happy to travel to Scotland on occasion) If this sounds of interest please apply and get in touch for a confidential chat.
Apr 19, 2024
Full time
Are you a Security Architect looking for a new challenge? Are you looking to work at an Enterprise level and contribute to the overarching Enterprise Architecture roadmap that will shape the org in years to come? You will be working with a global organisation who are in the midst of a large transformation programme that will deliver operational excellence across some key business areas as well as moving functional services to a global business services model. As the Enterprise Security Architect, you will develop and maintains security architecture processes, patterns, and artefacts for creating and implementing secure solutions, including drafting security procedures for executive approval. As this is a global organisation, you will collaborate with tech teams to establish baseline security standards for operating systems, network segmentation, IAM, data encryption, while also conducting threat modelling for services and applications. To start the role on the best footing, you will have good knowledge and experience across the IT infrastructure stack. You will have current hands on experience with security patterns, securing public cloud apps and a good understand of the various security tools available. Any industry certifications would be highly advantageous (CISSP, CISA, TOGAF, CISM etc etc) In return you will receive an annul base salary of up to £95k plus a bonus that could be worth an extra £17k per annum + benefits. Although headquartered in Scotland, the client will consider candidates from across the UK. (Must be happy to travel to Scotland on occasion) If this sounds of interest please apply and get in touch for a confidential chat.
700 per day Outside IR35 Hybrid Glasgow 6-12 month contract A key client of our have an urgent requirement for an expereinced Solutions Architect. You will be joining a global name at an exciting time as they go through an enterprise-wide transformation. This role will be critical to executing the global IT Strategy through the application of architecture good practices that drive optimised system design and implementation, operational performance, resilience, and cloud services adoption. An initial 6-12 month contract with the view to extend long term. Skills & Experience: - Extensive experience and track record working in Solution Architecture roles - Extensive knowledge of solution architecture in relation to IT systems and infrastructure - Highly capable, all-round technologist, preferably in the B2B sector, with experience of change and transformation - In-depth understanding Architecture Framework good practice (TOGAF / Zachman) - Proven ability to engage, build strong relationships, influence, and partner with stakeholders across functions and geographies - Excellent knowledge and experience of architecture focusing on the Application domain but spanning Data, Business and Technical - Knowledge and expertise of enterprise, platform and application architectures and standards - Experience incorporating cyber security into architecture solutions for remediation of business risk and external threats ASAP start date. 2 stage interview process. If this spikes some interest, please apply or call Craig Russell for more information.
Apr 19, 2024
Contractor
700 per day Outside IR35 Hybrid Glasgow 6-12 month contract A key client of our have an urgent requirement for an expereinced Solutions Architect. You will be joining a global name at an exciting time as they go through an enterprise-wide transformation. This role will be critical to executing the global IT Strategy through the application of architecture good practices that drive optimised system design and implementation, operational performance, resilience, and cloud services adoption. An initial 6-12 month contract with the view to extend long term. Skills & Experience: - Extensive experience and track record working in Solution Architecture roles - Extensive knowledge of solution architecture in relation to IT systems and infrastructure - Highly capable, all-round technologist, preferably in the B2B sector, with experience of change and transformation - In-depth understanding Architecture Framework good practice (TOGAF / Zachman) - Proven ability to engage, build strong relationships, influence, and partner with stakeholders across functions and geographies - Excellent knowledge and experience of architecture focusing on the Application domain but spanning Data, Business and Technical - Knowledge and expertise of enterprise, platform and application architectures and standards - Experience incorporating cyber security into architecture solutions for remediation of business risk and external threats ASAP start date. 2 stage interview process. If this spikes some interest, please apply or call Craig Russell for more information.
Cloud Infrastructure Technical Lead (Azure/On-prem) Reading (Parking available) £60,000 - £70,000 A global business based in the heart of Reading are on their journey to the cloud and looking for dynamic and proactive individual to join the IT team as a Cloud (Azure) Technical Lead. The role will be responsible for both on-prem and cloud-based technologies across the estate and will be responsible for driving and contributing to the research, design, documentation, and modification of cloud Infrastructure throughout its production life. The ideal candidate will have a strong background in on-prem data centre technologies as well strong experience in designing technical solutions across Azure Infrastructure. Cloud Infrastructure Technical Lead responsibilities to include: Lead the design, implementation, and maintenance of Azure cloud solutions for clients within an agile development lifecycle. Ensure up-to-date documentation on existing cloud services and integration's. Provide direction to 3rd line support teams (outsourced) for ticket resolution. Manage the primary cloud platform (Azure), including planning, design, implementation, testing, and process improvement. Required Technical skills and experience: Hands-on experience with Azure Services, Windows/Linux platforms. Extensive knowledge of Azure architectures, operations, and implementations. In depth knowledge of on-prem datacentre technologies, such as load balancing, firewall technologies, Storage, Database, Replication, Backup and DR. Experience working with automation tools and cloud management tools. Professional experience in designing cloud-based services across a large enterprise and diverse environment. Advanced SQL database skills The business is looking for a Cloud Technical Lead with a proactive mind set and strong stakeholder engagement. The role offers hybrid working (3 days a week onsite), private medical cover for you and the family, plus pension and holiday scheme.
Apr 19, 2024
Full time
Cloud Infrastructure Technical Lead (Azure/On-prem) Reading (Parking available) £60,000 - £70,000 A global business based in the heart of Reading are on their journey to the cloud and looking for dynamic and proactive individual to join the IT team as a Cloud (Azure) Technical Lead. The role will be responsible for both on-prem and cloud-based technologies across the estate and will be responsible for driving and contributing to the research, design, documentation, and modification of cloud Infrastructure throughout its production life. The ideal candidate will have a strong background in on-prem data centre technologies as well strong experience in designing technical solutions across Azure Infrastructure. Cloud Infrastructure Technical Lead responsibilities to include: Lead the design, implementation, and maintenance of Azure cloud solutions for clients within an agile development lifecycle. Ensure up-to-date documentation on existing cloud services and integration's. Provide direction to 3rd line support teams (outsourced) for ticket resolution. Manage the primary cloud platform (Azure), including planning, design, implementation, testing, and process improvement. Required Technical skills and experience: Hands-on experience with Azure Services, Windows/Linux platforms. Extensive knowledge of Azure architectures, operations, and implementations. In depth knowledge of on-prem datacentre technologies, such as load balancing, firewall technologies, Storage, Database, Replication, Backup and DR. Experience working with automation tools and cloud management tools. Professional experience in designing cloud-based services across a large enterprise and diverse environment. Advanced SQL database skills The business is looking for a Cloud Technical Lead with a proactive mind set and strong stakeholder engagement. The role offers hybrid working (3 days a week onsite), private medical cover for you and the family, plus pension and holiday scheme.