*NO AGENCIES*
SharePoint Developer
Company: Imagefast Limited - Leading Technology Consulting Company
Location: Remote (Candidate should ideally be able to commute to Northampton/Milton Keynes for team meetings)
Imagefast Limited, a renowned technology consulting company based in Northampton, is seeking a skilled and dynamic SharePoint Developer to join our team. This is a fantastic opportunity to work remotely on cutting-edge solutions for our clients while contributing to the success of a leading technology firm.
Key Responsibilities:
As a SharePoint Developer at Imagefast Limited, you will be involved in customer-facing roles and responsible for designing, implementing, and customizing SharePoint solutions. The ideal candidate should possess a solid understanding of SharePoint, including the following key areas:
Understand SharePoint Architecture and demonstrate proficiency in Microsoft best practices.
Search: Configure Managed and Crawled Properties to optimize search functionality.
SharePoint API: Utilize SharePoint API for operations such as GET, POST, etc., to interact with SharePoint lists and libraries.
Content Services: Understand Managed Metadata, Site Content Types, Site Columns, indexes, etc.
Customization: Familiarity with SharePoint Framework (SPFx) for client-side code customization would be beneficial with experience in developing web parts, extensions, and application customizers.
PowerShell: Proficiency in working with SharePoint Online using PowerShell, as well as knowledge of standard SharePoint Management Shell and PnP PowerShell.
Security: Solid understanding of the SharePoint security model, knowledge of extending security policies, including Conditional Access Policies (desirable).
Qualifications and Experience:
The ideal candidate for this SharePoint Developer role will possess prior experience in a similar position or a related field. A strong eagerness to learn and adapt to emerging technologies is essential. Effective communication skills, particularly in customer interaction, are a prerequisite for success in this role.
This position caters to both seasoned professionals and individuals possessing some of the requisite skills but are enthusiastic about learning and advancing their expertise through training opportunities. If you have a passion for SharePoint development and aspire to contribute to a dynamic team, we encourage you to apply. Submit your CV along with a detailed cover letter outlining your relevant experience. Join us in shaping the future of SharePoint solutions!
Salary:
Negotiable based on experience
Join Imagefast Limited in shaping the future of technology solutions!
Mar 05, 2024
Full time
*NO AGENCIES*
SharePoint Developer
Company: Imagefast Limited - Leading Technology Consulting Company
Location: Remote (Candidate should ideally be able to commute to Northampton/Milton Keynes for team meetings)
Imagefast Limited, a renowned technology consulting company based in Northampton, is seeking a skilled and dynamic SharePoint Developer to join our team. This is a fantastic opportunity to work remotely on cutting-edge solutions for our clients while contributing to the success of a leading technology firm.
Key Responsibilities:
As a SharePoint Developer at Imagefast Limited, you will be involved in customer-facing roles and responsible for designing, implementing, and customizing SharePoint solutions. The ideal candidate should possess a solid understanding of SharePoint, including the following key areas:
Understand SharePoint Architecture and demonstrate proficiency in Microsoft best practices.
Search: Configure Managed and Crawled Properties to optimize search functionality.
SharePoint API: Utilize SharePoint API for operations such as GET, POST, etc., to interact with SharePoint lists and libraries.
Content Services: Understand Managed Metadata, Site Content Types, Site Columns, indexes, etc.
Customization: Familiarity with SharePoint Framework (SPFx) for client-side code customization would be beneficial with experience in developing web parts, extensions, and application customizers.
PowerShell: Proficiency in working with SharePoint Online using PowerShell, as well as knowledge of standard SharePoint Management Shell and PnP PowerShell.
Security: Solid understanding of the SharePoint security model, knowledge of extending security policies, including Conditional Access Policies (desirable).
Qualifications and Experience:
The ideal candidate for this SharePoint Developer role will possess prior experience in a similar position or a related field. A strong eagerness to learn and adapt to emerging technologies is essential. Effective communication skills, particularly in customer interaction, are a prerequisite for success in this role.
This position caters to both seasoned professionals and individuals possessing some of the requisite skills but are enthusiastic about learning and advancing their expertise through training opportunities. If you have a passion for SharePoint development and aspire to contribute to a dynamic team, we encourage you to apply. Submit your CV along with a detailed cover letter outlining your relevant experience. Join us in shaping the future of SharePoint solutions!
Salary:
Negotiable based on experience
Join Imagefast Limited in shaping the future of technology solutions!
IT Security Operations Engineer/Specialist - Worthing/WFH/Hybrid £50,000 - £55,000 plus excellent benefits, bonus and career opportunities/Based Worthing, West Sussex with WFH opportunities, 1 or 2 days per week in the office My client, a leading, technology strong, professional services company, are currently seeking a highly skilled IT Security Operations Specialist to join their team. This position plays a pivotal role in securing our IT infrastructure, safeguarding our critical systems, and working with external SOC teams to ensure the uninterrupted delivery of essential services. This role will perform Security Operational duties responsible for incident response and vulnerability management and other core capabilities. Responding immediately to security threats across their networks, using cutting edge technology to prevent, detect and analyse security incidents. This role will administer these capabilities by installing and maintaining infrastructure tools and related system software. You will be continuously improving application, system, and data security by proactively analysing, monitoring, and resolving related suspicious activity or behaviour and security incidents. Responsibilities for the IT Security Operations Engineer/Specialist position: Vulnerability Management: Utilise Qualys and Tenable to identify, assess, and remediate vulnerabilities specific to our IT infrastructure and operational technology systems, ensuring their integrity and availability. Security Information and Event Management (SIEM): Employ Sentinel and Log Rhythm to monitor and analyse security events, ensuring timely detection and response to threats within our critical environments. Endpoint Security: Manage and monitor security with Defender and Trend Apex One to safeguard endpoint devices, maintaining the security of our IT infrastructure. Data Loss Prevention (DLP): Implement Forcepoint Proxy, Varonis, and Microsoft E5 compliance tools to protect sensitive data and ensure compliance with security policies and regulations. Incident Response: Collaborate with an external SOC team to respond to security incidents and service requests promptly, ensuring the resilience of our operational technology and IT systems. Internet Filtering: Maintain and monitor the Forcepoint Proxy Internet filtering system to ensure safe and secure Internet access. Service Request Handling: Address and fulfil service requests efficiently, minimizing disruptions to our essential services and adhering to SLAs, using ServiceNow. Monitoring and Analysis: Continuously monitor security alerts, logs, and reports, conducting in-depth analysis to identify anomalies, threats, and potential vulnerabilities that could impact IT operations. Threat Detection: Recognize and evaluate emerging threats and vulnerabilities, providing recommendations for mitigation, securing our critical systems and data. IT Security Operations Engineer/Specialist - Worthing/WFH/Hybrid
Mar 29, 2024
Full time
IT Security Operations Engineer/Specialist - Worthing/WFH/Hybrid £50,000 - £55,000 plus excellent benefits, bonus and career opportunities/Based Worthing, West Sussex with WFH opportunities, 1 or 2 days per week in the office My client, a leading, technology strong, professional services company, are currently seeking a highly skilled IT Security Operations Specialist to join their team. This position plays a pivotal role in securing our IT infrastructure, safeguarding our critical systems, and working with external SOC teams to ensure the uninterrupted delivery of essential services. This role will perform Security Operational duties responsible for incident response and vulnerability management and other core capabilities. Responding immediately to security threats across their networks, using cutting edge technology to prevent, detect and analyse security incidents. This role will administer these capabilities by installing and maintaining infrastructure tools and related system software. You will be continuously improving application, system, and data security by proactively analysing, monitoring, and resolving related suspicious activity or behaviour and security incidents. Responsibilities for the IT Security Operations Engineer/Specialist position: Vulnerability Management: Utilise Qualys and Tenable to identify, assess, and remediate vulnerabilities specific to our IT infrastructure and operational technology systems, ensuring their integrity and availability. Security Information and Event Management (SIEM): Employ Sentinel and Log Rhythm to monitor and analyse security events, ensuring timely detection and response to threats within our critical environments. Endpoint Security: Manage and monitor security with Defender and Trend Apex One to safeguard endpoint devices, maintaining the security of our IT infrastructure. Data Loss Prevention (DLP): Implement Forcepoint Proxy, Varonis, and Microsoft E5 compliance tools to protect sensitive data and ensure compliance with security policies and regulations. Incident Response: Collaborate with an external SOC team to respond to security incidents and service requests promptly, ensuring the resilience of our operational technology and IT systems. Internet Filtering: Maintain and monitor the Forcepoint Proxy Internet filtering system to ensure safe and secure Internet access. Service Request Handling: Address and fulfil service requests efficiently, minimizing disruptions to our essential services and adhering to SLAs, using ServiceNow. Monitoring and Analysis: Continuously monitor security alerts, logs, and reports, conducting in-depth analysis to identify anomalies, threats, and potential vulnerabilities that could impact IT operations. Threat Detection: Recognize and evaluate emerging threats and vulnerabilities, providing recommendations for mitigation, securing our critical systems and data. IT Security Operations Engineer/Specialist - Worthing/WFH/Hybrid
AEJ Consulting Ltd
Letchworth Garden City, Hertfordshire
My client is a growing technology organisation which focuses on providing innovative software solutions to streamline complexities, automate repetitive tasks, and enhances productivity. They are seeking an experience IT manager who specialize in Microsoft and third party systems to oversee the management of their IT systems. You will also be leading a team of IT professionals, managing vendor relationships, as well as ensuring the efficient and secure operation of their technology infrastructure. Responsibilities: Microsoft Systems Administration: Overseeing the administration of Microsoft technologies, such as Windows Server, Active Directory, Exchange Server, SQL Server and Sharepoint, ensuring the stability, security and performance of these systems through proactive monitoring, maintenance and troubleshooting. Third Party System Administration: Managing the administration of third-party applications and systems, which are critical to their business operations (e.g. ERP and CRM systems, collaboration tools, cybersecurity solutions etc.). You will also be collaborating with vendors and internal stakeholders to ensure system configuration is fully optimized as much as possible, as well as resolving issues and implementing upgrades. Vendor Management: Developing and maintaining strong relationships with technology vendors and service providers. You will also be negotiating contracts, SLA's, as well as pricing, to ensure cost-effective solutions that meet their needs, and monitoring vendor performance, resolving disputes, as well as driving continuous improvement throughout service delivery. Team leadership: Leading and mentoring a team of IT professionals, including system administrators, network engineers and support staff. You will also be providing guidance, training and professional development opportunities to enhance team capabilities, as well as creating a culture of collaboration and accountability. Strategic planning: Working closely with senior management in developing IT strategies, roadmaps and budgets that are aligned to business objectives, alongside identifying opportunities to leverage technology for competitive advantage, improving operational efficiency, as well as mitigating cybersecurity risks. Security and Compliance: Implementing and enforcing IT security policies, procedures, and controls to protect data and systems from cyber threats and regulatory compliance requirements. Also staying updated on industry best practices and emerging threats to keep enhancing security posture. Project management: Overseeing IT projects from inception to completion, ensuring they are delivered on time, within budget, as well as according to specifications. Also coordinating resources, managing risks, and communicate progress/updates to stakeholders, to thoroughly ensure successful project outcomes. Technical support: Being a point of escalation for complex technical issues, as well as providing hands-on-support whenever needed. Collaborating extensively with the IT support team to ensure timely resolution of user requests and incidents, whilst also maintaining high levels of customer satisfaction. Qualifications and experience At least five years of proven experience in IT management roles, with a primary focus on Microsoft systems administration, third party application support and administration, alongside vendor management. Be very technically proficient in Microsoft technologies, such as Windows Server, Active Directory, Exchange Server, SQL Server, and SharePoint. Have experience managing third party applications, such as ERP and CRM systems, alongside cybersecurity solutions. Demonstrated success in negotiating vendor contracts, managing vendor relationships, as well as optimizing vendor performance. Possessing excellent leadership and team building skills, having the ability to motivate and develop high performing teams. Have a solid understanding of IT security principles, complains requirements, and risk management practices. Have project management experience, including planning, execution and stakeholder communication. Be an excellent communicator, both written and verbal, having the ability to convey technical concepts to non-technical stakeholders as effectively as possible. Possess relevant certifications, such as Azure Administration Associate, Azure Solutions Architect, or ITIL certifications (desirable but not essential). Have a bachelor's degree in information technology (IT), Computer Science, or similar field.
Mar 29, 2024
Full time
My client is a growing technology organisation which focuses on providing innovative software solutions to streamline complexities, automate repetitive tasks, and enhances productivity. They are seeking an experience IT manager who specialize in Microsoft and third party systems to oversee the management of their IT systems. You will also be leading a team of IT professionals, managing vendor relationships, as well as ensuring the efficient and secure operation of their technology infrastructure. Responsibilities: Microsoft Systems Administration: Overseeing the administration of Microsoft technologies, such as Windows Server, Active Directory, Exchange Server, SQL Server and Sharepoint, ensuring the stability, security and performance of these systems through proactive monitoring, maintenance and troubleshooting. Third Party System Administration: Managing the administration of third-party applications and systems, which are critical to their business operations (e.g. ERP and CRM systems, collaboration tools, cybersecurity solutions etc.). You will also be collaborating with vendors and internal stakeholders to ensure system configuration is fully optimized as much as possible, as well as resolving issues and implementing upgrades. Vendor Management: Developing and maintaining strong relationships with technology vendors and service providers. You will also be negotiating contracts, SLA's, as well as pricing, to ensure cost-effective solutions that meet their needs, and monitoring vendor performance, resolving disputes, as well as driving continuous improvement throughout service delivery. Team leadership: Leading and mentoring a team of IT professionals, including system administrators, network engineers and support staff. You will also be providing guidance, training and professional development opportunities to enhance team capabilities, as well as creating a culture of collaboration and accountability. Strategic planning: Working closely with senior management in developing IT strategies, roadmaps and budgets that are aligned to business objectives, alongside identifying opportunities to leverage technology for competitive advantage, improving operational efficiency, as well as mitigating cybersecurity risks. Security and Compliance: Implementing and enforcing IT security policies, procedures, and controls to protect data and systems from cyber threats and regulatory compliance requirements. Also staying updated on industry best practices and emerging threats to keep enhancing security posture. Project management: Overseeing IT projects from inception to completion, ensuring they are delivered on time, within budget, as well as according to specifications. Also coordinating resources, managing risks, and communicate progress/updates to stakeholders, to thoroughly ensure successful project outcomes. Technical support: Being a point of escalation for complex technical issues, as well as providing hands-on-support whenever needed. Collaborating extensively with the IT support team to ensure timely resolution of user requests and incidents, whilst also maintaining high levels of customer satisfaction. Qualifications and experience At least five years of proven experience in IT management roles, with a primary focus on Microsoft systems administration, third party application support and administration, alongside vendor management. Be very technically proficient in Microsoft technologies, such as Windows Server, Active Directory, Exchange Server, SQL Server, and SharePoint. Have experience managing third party applications, such as ERP and CRM systems, alongside cybersecurity solutions. Demonstrated success in negotiating vendor contracts, managing vendor relationships, as well as optimizing vendor performance. Possessing excellent leadership and team building skills, having the ability to motivate and develop high performing teams. Have a solid understanding of IT security principles, complains requirements, and risk management practices. Have project management experience, including planning, execution and stakeholder communication. Be an excellent communicator, both written and verbal, having the ability to convey technical concepts to non-technical stakeholders as effectively as possible. Possess relevant certifications, such as Azure Administration Associate, Azure Solutions Architect, or ITIL certifications (desirable but not essential). Have a bachelor's degree in information technology (IT), Computer Science, or similar field.
I am supporting a cyber security business, based on The South Coast, as they undergo expansion in 2024. As part of this expansion, they are looking for 2 Senior IT Project Engineers with a specialised focus on project delivery and ransomware recovery. In this role, you will be the lead project egineer, responding to incidents to protect the security and integrity clients' digital assets by ustilising robust cybersecurity strategies. Reporting to the Security Operations Head of Service, you will be key in their UK-based incident response team, supporting customers accross the UK. With a head office on the South Coast, there is the option of remote working but all applicants must be UK based with the ability to respond quickly. Duties: This is a senior role and the sucessful candidates will lead on project delivery and ransomware recovery, working closely with Digital Forensics, performing various tasks to manage and maintain customers cyber security. It is critical that all candidates understand the reactive nature of this role and are prepared to work overtime to ensure they are available and responding to threats as they occur. Generous overtime pay will be offered. Key responsibilities include: Incident Response and Analysis: • Investigate and respond to security incidents promptly and effectively. • Perform in-depth analysis of security events to understand the scope, impact, and root cause of incidents. Security Monitoring and Incident Detection: • Monitor security information and event management (SIEM) tools and other security monitoring systems. • Identify potential security incidents and anomalies. • Analyse alerts and log data to assess the severity and impact of potential threats. Threat Hunting: • Proactively search for hidden threats and potential security weaknesses. • Utilize various security tools and methodologies to identify and address potential vulnerabilities before exploitation. Vulnerability Management: • Assist in vulnerability assessments and penetration testing activities. • Evaluate and prioritize identified vulnerabilities for remediation. Security Reporting and Documentation: • Create detailed reports on security incidents, response actions taken, and recommendations for improvement. • Maintain accurate records of incidents, investigations, and security-related activities. Security Tools Management: • Configure, update, and maintain security tools, including firewalls, intrusion detection/prevention systems, endpoint protection, and SIEM solutions. Who? Successful candidates will undergo a comprehensive training and certification program across the service portfolio. Prior experience of infrastructure recovery or ransomware rebuilding is essential. Ideally, I am interested in speaking with anyone with the following certifications and experiences: • Experience in an IT Support/MSP support role. • Experience in IT project delivery • Certification in Microsoft Azure / Server OS. • Certification in Fortinet Firewall, FortiSIEM, FortiEDR beneficial. • Understanding of cybersecurity principles, networking concepts, and various operating systems. • Knowledge of common security threats, attack vectors, and mitigation strategies. • Excellent communication skills to convey technical information to both technical and non-technical audiences. • Strong attention to detail and the ability to work under pressure in a fast-paced environment. You will be joining a successful organisation who places employees at the heart of the organisation. Your personal passion for technology and continuous learning will be pivotal in your success in Cyber Security. A comprehensive training plan and real-world experience will be provided. PLEASE NOTE THERE WILL BE THE NEED TO TRAVEL AND WORK ON CLIENTS SITES WITH EXCELLENT OVERTIME OPPORTUNITIES - CANDIDATES MUST BE AVAILABLE TO WORK AWAY AND, ON OCCASSION, OVER THE WEEKENDS IF REQUIRED.
Mar 29, 2024
Full time
I am supporting a cyber security business, based on The South Coast, as they undergo expansion in 2024. As part of this expansion, they are looking for 2 Senior IT Project Engineers with a specialised focus on project delivery and ransomware recovery. In this role, you will be the lead project egineer, responding to incidents to protect the security and integrity clients' digital assets by ustilising robust cybersecurity strategies. Reporting to the Security Operations Head of Service, you will be key in their UK-based incident response team, supporting customers accross the UK. With a head office on the South Coast, there is the option of remote working but all applicants must be UK based with the ability to respond quickly. Duties: This is a senior role and the sucessful candidates will lead on project delivery and ransomware recovery, working closely with Digital Forensics, performing various tasks to manage and maintain customers cyber security. It is critical that all candidates understand the reactive nature of this role and are prepared to work overtime to ensure they are available and responding to threats as they occur. Generous overtime pay will be offered. Key responsibilities include: Incident Response and Analysis: • Investigate and respond to security incidents promptly and effectively. • Perform in-depth analysis of security events to understand the scope, impact, and root cause of incidents. Security Monitoring and Incident Detection: • Monitor security information and event management (SIEM) tools and other security monitoring systems. • Identify potential security incidents and anomalies. • Analyse alerts and log data to assess the severity and impact of potential threats. Threat Hunting: • Proactively search for hidden threats and potential security weaknesses. • Utilize various security tools and methodologies to identify and address potential vulnerabilities before exploitation. Vulnerability Management: • Assist in vulnerability assessments and penetration testing activities. • Evaluate and prioritize identified vulnerabilities for remediation. Security Reporting and Documentation: • Create detailed reports on security incidents, response actions taken, and recommendations for improvement. • Maintain accurate records of incidents, investigations, and security-related activities. Security Tools Management: • Configure, update, and maintain security tools, including firewalls, intrusion detection/prevention systems, endpoint protection, and SIEM solutions. Who? Successful candidates will undergo a comprehensive training and certification program across the service portfolio. Prior experience of infrastructure recovery or ransomware rebuilding is essential. Ideally, I am interested in speaking with anyone with the following certifications and experiences: • Experience in an IT Support/MSP support role. • Experience in IT project delivery • Certification in Microsoft Azure / Server OS. • Certification in Fortinet Firewall, FortiSIEM, FortiEDR beneficial. • Understanding of cybersecurity principles, networking concepts, and various operating systems. • Knowledge of common security threats, attack vectors, and mitigation strategies. • Excellent communication skills to convey technical information to both technical and non-technical audiences. • Strong attention to detail and the ability to work under pressure in a fast-paced environment. You will be joining a successful organisation who places employees at the heart of the organisation. Your personal passion for technology and continuous learning will be pivotal in your success in Cyber Security. A comprehensive training plan and real-world experience will be provided. PLEASE NOTE THERE WILL BE THE NEED TO TRAVEL AND WORK ON CLIENTS SITES WITH EXCELLENT OVERTIME OPPORTUNITIES - CANDIDATES MUST BE AVAILABLE TO WORK AWAY AND, ON OCCASSION, OVER THE WEEKENDS IF REQUIRED.
Service Desk Team Lead who has a solid first line and second line technical support background with excellent team leadership experience working within a busy IT Help Desk environment is required for a well-established, global company based in Shirley, Solihull, West Midlands. SALARY: £36,000 pro rata LOCATION: Hybrid with at least 4 Days per Week in the Shirley, Solihull Office JOB TYPE: 12 Month Fixed Term Contract (Full-Time) JOB OVERVIEW We have a fantastic new job opportunity for a Service Desk Team Lead who has a solid first line and second line technical support background with excellent team leadership experience working within a busy IT Help Desk environment. Working as the Service Desk Team Lead you will be the point of technical advice for the Service Desk Team, managing escalated queries, prioritising calls and ensuring timely resolutions, whilst continually looking to improve service provision and efficiency. As the Service Desk Team Lead you will lead the Service Desk team, where you will promote high standards, ensure operational requirements are met and collaborate with other teams to investigate problems and minimise service disruption. You will be required to team lead 12 members of staff and will need to be in the Shirley office at least 4 days a week. DUTIES Your duties as the Service Desk Team Lead include: Deliver a best-in-class IT Service to all associates. Perform regular service quality audits ensuring that all tickets are managed to the expected standard including ensuring that all tickets are updated regularly Monitor reports including response times, breached and at-risk SLA's, first call resolution rate, 'quick wins', tickets awaiting an update / last customer update and customer satisfaction and take appropriate action to improve performance Oversee the day-to-day operations of the service desk, ensuring swift, accurate, and client-focused resolution of issues. Ensure tickets are logged accurately and call queues are managed efficiently and SLT's are consistently met Perform weekly Quality Assurance activities/audits, including review of in-flight and completed tickets and listening in to live and recorded phone conversations Ensure the P1/P2 processes are being adhered to and personally follow up major issues following successful resolution Address and resolve escalated customer enquiries and support tickets. Provide monthly reports to the Service Desk Manager providing details on team performance, areas of improvement, causes for concern or personnel issues including absences Oversee the processes for key tasks that include JML processing, backup reporting and the recovery of business assets Be involved in PDRs for the IT Engineers and IT Analysts, including setting their objectives and contributing to their development plans Hold regular performance reviews continuously reviewing progress against agreed any objectives Coach and mentor the Service Desk Engineers and Analysts CANDIDATE REQUIREMENTS Must have experience working in a busy Service Desk / IT Help Desk environment Experienced with Service Desk / IT Help Desk policies and procedures Must have experience as a Team Leader in a busy Service Desk / IT Help Desk Team Experience coaching and development of team members Experience in use of ITSM Any experience of Service Now would be beneficial APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C11981 Full-Time, IT Fixed Term Contract IT Jobs, Careers and Vacancies. Find a new job and work in Solihull, West Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.
Mar 29, 2024
Full time
Service Desk Team Lead who has a solid first line and second line technical support background with excellent team leadership experience working within a busy IT Help Desk environment is required for a well-established, global company based in Shirley, Solihull, West Midlands. SALARY: £36,000 pro rata LOCATION: Hybrid with at least 4 Days per Week in the Shirley, Solihull Office JOB TYPE: 12 Month Fixed Term Contract (Full-Time) JOB OVERVIEW We have a fantastic new job opportunity for a Service Desk Team Lead who has a solid first line and second line technical support background with excellent team leadership experience working within a busy IT Help Desk environment. Working as the Service Desk Team Lead you will be the point of technical advice for the Service Desk Team, managing escalated queries, prioritising calls and ensuring timely resolutions, whilst continually looking to improve service provision and efficiency. As the Service Desk Team Lead you will lead the Service Desk team, where you will promote high standards, ensure operational requirements are met and collaborate with other teams to investigate problems and minimise service disruption. You will be required to team lead 12 members of staff and will need to be in the Shirley office at least 4 days a week. DUTIES Your duties as the Service Desk Team Lead include: Deliver a best-in-class IT Service to all associates. Perform regular service quality audits ensuring that all tickets are managed to the expected standard including ensuring that all tickets are updated regularly Monitor reports including response times, breached and at-risk SLA's, first call resolution rate, 'quick wins', tickets awaiting an update / last customer update and customer satisfaction and take appropriate action to improve performance Oversee the day-to-day operations of the service desk, ensuring swift, accurate, and client-focused resolution of issues. Ensure tickets are logged accurately and call queues are managed efficiently and SLT's are consistently met Perform weekly Quality Assurance activities/audits, including review of in-flight and completed tickets and listening in to live and recorded phone conversations Ensure the P1/P2 processes are being adhered to and personally follow up major issues following successful resolution Address and resolve escalated customer enquiries and support tickets. Provide monthly reports to the Service Desk Manager providing details on team performance, areas of improvement, causes for concern or personnel issues including absences Oversee the processes for key tasks that include JML processing, backup reporting and the recovery of business assets Be involved in PDRs for the IT Engineers and IT Analysts, including setting their objectives and contributing to their development plans Hold regular performance reviews continuously reviewing progress against agreed any objectives Coach and mentor the Service Desk Engineers and Analysts CANDIDATE REQUIREMENTS Must have experience working in a busy Service Desk / IT Help Desk environment Experienced with Service Desk / IT Help Desk policies and procedures Must have experience as a Team Leader in a busy Service Desk / IT Help Desk Team Experience coaching and development of team members Experience in use of ITSM Any experience of Service Now would be beneficial APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C11981 Full-Time, IT Fixed Term Contract IT Jobs, Careers and Vacancies. Find a new job and work in Solihull, West Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.
Job Title: Software Design & Embedded System Location: Pulborough Employment Type : Permanent/Hybrid options available Come join a leading family-owned business with over 75 years 'experience. We are key partners with the world's leading medical devices, we offer competitive salaries and great staff benefits. Main objectives Working with the power supply design engineers devise and employ the use of digital control loops into our products. Support of existing production firmware. To develop and support software used for production testing of High Voltage power supplies and analysis of test data. Key responsibilities Design and implementation of software associated with the company's on-going high voltage power supply development. Support and develop software for new test solutions suitable for global operations ensuring production and development test software is appropriate and available on time. Aid in the design and project managing the development of software for the production testing of high voltage power supplies both at sub assembly level (if necessary) and at final test, liaising with customers and suppliers as necessary. Produce clear and precise production test software utilising appropriate coding solutions including LabVIEW and TestStand in conjunction with our global software solutions. Ensuring test methods are safe, effective, efficient and meet the needs of the end users (production test operators) Conduct the writing of software to meet the timescales and cost presented on the project plan. Assist the design team in estimating times and costs for the project. Provide code, operating principles, calibration procedures and operating instructions for the designed product. Keep informed and support EMS and improvement team activities and ISO9001 - Quality and ISO 14001 - Environmental requirements including workmanship standards, static handling precautions and high voltage control measures. Skills, knowledge, and experience: Degree or equivalent in Software Engineering or Electrical/ Electronic Engineering with some experience and interest in embedded systems and hardware. Experience in software design and development with an emphasis on structured methods. Experience of Microchip PIC/DSP controllers and C programming. Knowledge of embedded systems and digital control theory. Experience of VB.NET GUI development. Knowledge of standard lab instrumentation and data acquisition systems. Willingness to learn software tools required to provide global test solutions. TPA are a specialist recruitment agency recruiting on behalf of our client.If you think you are a close fit for this position, please do apply and we will also register you for any upcoming positions that may be suitable.
Mar 29, 2024
Full time
Job Title: Software Design & Embedded System Location: Pulborough Employment Type : Permanent/Hybrid options available Come join a leading family-owned business with over 75 years 'experience. We are key partners with the world's leading medical devices, we offer competitive salaries and great staff benefits. Main objectives Working with the power supply design engineers devise and employ the use of digital control loops into our products. Support of existing production firmware. To develop and support software used for production testing of High Voltage power supplies and analysis of test data. Key responsibilities Design and implementation of software associated with the company's on-going high voltage power supply development. Support and develop software for new test solutions suitable for global operations ensuring production and development test software is appropriate and available on time. Aid in the design and project managing the development of software for the production testing of high voltage power supplies both at sub assembly level (if necessary) and at final test, liaising with customers and suppliers as necessary. Produce clear and precise production test software utilising appropriate coding solutions including LabVIEW and TestStand in conjunction with our global software solutions. Ensuring test methods are safe, effective, efficient and meet the needs of the end users (production test operators) Conduct the writing of software to meet the timescales and cost presented on the project plan. Assist the design team in estimating times and costs for the project. Provide code, operating principles, calibration procedures and operating instructions for the designed product. Keep informed and support EMS and improvement team activities and ISO9001 - Quality and ISO 14001 - Environmental requirements including workmanship standards, static handling precautions and high voltage control measures. Skills, knowledge, and experience: Degree or equivalent in Software Engineering or Electrical/ Electronic Engineering with some experience and interest in embedded systems and hardware. Experience in software design and development with an emphasis on structured methods. Experience of Microchip PIC/DSP controllers and C programming. Knowledge of embedded systems and digital control theory. Experience of VB.NET GUI development. Knowledge of standard lab instrumentation and data acquisition systems. Willingness to learn software tools required to provide global test solutions. TPA are a specialist recruitment agency recruiting on behalf of our client.If you think you are a close fit for this position, please do apply and we will also register you for any upcoming positions that may be suitable.
About The Role Reporting into the Head of IT Architecture, the Enterprise Security Architect is responsible for providing cyber risk expertise that will shape the future control environment. The key objectives of the role are: • Strengthening the link between business and technology through early engagement in the strategy process; business case development; and delivery lifecycle to ensure that security risks are considered and addressed through the roadmap • Developing a Security Architecture that enables Client to explore and implement security solutions and capabilities that are clearly aligned with business, technology, and threat drivers • Providing an independent source of technical expertise to work with the Cyber Security Team and ensure that controls are effective, proportionate, consistent, and deliverable Working closely with technical and business colleagues you will: • Develop and maintain a security architecture process that enables Client to develop and implement security solutions and capabilities that are clearly aligned with business, technology and threat drivers • Develop security strategy plans and roadmaps based on sound enterprise architecture practices • Develop and maintain security architecture artefacts (e.g., models, templates, standards, and procedures) that can be used to leverage security capabilities in projects and operations • Participate in application and infrastructure projects to provide security-planning advice • Track developments and changes in the digital business and threat environments to ensure that they're adequately addressed in security strategy plans and architecture artefacts • Review security technologies, tools, and services, and make recommendations to the broader security team for their use, based on security, financial, and operational metrics • Validate reference architectures for security best practices and recommend changes to enhance security and reduce risks, where applicable About You • You have experience of communicating technical concepts and the risks posed by cyber threats effectively to a non-technical audience • You will demonstrate the skills; experience; and gravitas to effectively interact with and challenge technical teams • You have a deep understanding of the evolving internal and external cyber risks faced • You are self-motivated and able to work on your own initiative and within a team environment • You will have the desire to collaborate to deliver results, and to resolve conflicts expediently with an independent and objective approach • You'll have a good understanding of the issues involved in project development, the language of project managers and, therefore, the ability to engage with the project managers in the deployment of the architecture in a pragmatic way • You will have an interest in analysing complex problems and identifying appropriate solutions and options to address them As a minimum for this role, you will need to have: • Demonstrable experience in a role of similar responsibility and scale • A graduate level qualification in IT or technical subject • Relevant professional certification to CISSP, CISM, CISA, CRISC, ISO 27001 Lead Implementer / Auditor etc • Proven track record of leadership, preferably with a history of involvement in cyber related transformation projects and the effective development and implementation of new systems and control processes • Experience working in collaboration with third party vendors and external cloud service providers • Understanding of cyber security incident procedures and security incident management frameworks, processes, and associated response measures • Understanding and knowledge of infrastructure; application; and security technologies Client Benefits: • Competitive reward package including an annual discretionary bonus • 15% non-contributory pension (9% non-contributory pension during probation period) • 28 days annual leave with option to purchase and sell days • Free fresh fruit and snacks in the office • 1 day for volunteering • Funded Private Medical Insurance cover • Electric/Hybrid Car Salary Sacrifice Scheme and Cycle to Work Scheme • Life assurance at 4 times your basic salary to give you a peace of mind that your loved ones will receive some financial help • Funded health screening for over 50s • Voluntary benefits: charitable giving, critical illness insurance, dental insurance, health and cancer screenings for you and your partner, discounted gym memberships and season ticket loans • Employee Discount Scheme with an app to save on the go • Free access to healthcare apps such as Peppy, Unmind, Aviva Digital GP and volunteering app on Hand for all employees • Generous family leave policies
Mar 29, 2024
Full time
About The Role Reporting into the Head of IT Architecture, the Enterprise Security Architect is responsible for providing cyber risk expertise that will shape the future control environment. The key objectives of the role are: • Strengthening the link between business and technology through early engagement in the strategy process; business case development; and delivery lifecycle to ensure that security risks are considered and addressed through the roadmap • Developing a Security Architecture that enables Client to explore and implement security solutions and capabilities that are clearly aligned with business, technology, and threat drivers • Providing an independent source of technical expertise to work with the Cyber Security Team and ensure that controls are effective, proportionate, consistent, and deliverable Working closely with technical and business colleagues you will: • Develop and maintain a security architecture process that enables Client to develop and implement security solutions and capabilities that are clearly aligned with business, technology and threat drivers • Develop security strategy plans and roadmaps based on sound enterprise architecture practices • Develop and maintain security architecture artefacts (e.g., models, templates, standards, and procedures) that can be used to leverage security capabilities in projects and operations • Participate in application and infrastructure projects to provide security-planning advice • Track developments and changes in the digital business and threat environments to ensure that they're adequately addressed in security strategy plans and architecture artefacts • Review security technologies, tools, and services, and make recommendations to the broader security team for their use, based on security, financial, and operational metrics • Validate reference architectures for security best practices and recommend changes to enhance security and reduce risks, where applicable About You • You have experience of communicating technical concepts and the risks posed by cyber threats effectively to a non-technical audience • You will demonstrate the skills; experience; and gravitas to effectively interact with and challenge technical teams • You have a deep understanding of the evolving internal and external cyber risks faced • You are self-motivated and able to work on your own initiative and within a team environment • You will have the desire to collaborate to deliver results, and to resolve conflicts expediently with an independent and objective approach • You'll have a good understanding of the issues involved in project development, the language of project managers and, therefore, the ability to engage with the project managers in the deployment of the architecture in a pragmatic way • You will have an interest in analysing complex problems and identifying appropriate solutions and options to address them As a minimum for this role, you will need to have: • Demonstrable experience in a role of similar responsibility and scale • A graduate level qualification in IT or technical subject • Relevant professional certification to CISSP, CISM, CISA, CRISC, ISO 27001 Lead Implementer / Auditor etc • Proven track record of leadership, preferably with a history of involvement in cyber related transformation projects and the effective development and implementation of new systems and control processes • Experience working in collaboration with third party vendors and external cloud service providers • Understanding of cyber security incident procedures and security incident management frameworks, processes, and associated response measures • Understanding and knowledge of infrastructure; application; and security technologies Client Benefits: • Competitive reward package including an annual discretionary bonus • 15% non-contributory pension (9% non-contributory pension during probation period) • 28 days annual leave with option to purchase and sell days • Free fresh fruit and snacks in the office • 1 day for volunteering • Funded Private Medical Insurance cover • Electric/Hybrid Car Salary Sacrifice Scheme and Cycle to Work Scheme • Life assurance at 4 times your basic salary to give you a peace of mind that your loved ones will receive some financial help • Funded health screening for over 50s • Voluntary benefits: charitable giving, critical illness insurance, dental insurance, health and cancer screenings for you and your partner, discounted gym memberships and season ticket loans • Employee Discount Scheme with an app to save on the go • Free access to healthcare apps such as Peppy, Unmind, Aviva Digital GP and volunteering app on Hand for all employees • Generous family leave policies
Dynamics 365 Finance and Operations Consultant Remote based role with some travel to customer sites upon request What is your role in the team? Elicit, analyse, and validate business needs of key stakeholders by planning, facilitating, and documenting requirements' gathering / discovery workshops. Provide expert overview & deep-dive product demonstrations and position the unique value of Microsoft Dynamics Finance and related platforms to address client requirements. Writing requirements concepts (FRD), high level design documents (HLD) and low-level design documents (LLD) for critical processes. Analysis and design of complex interface requirements. Consulting and support in the use of the full product functional scope including standard functions and third-party solutions. Support the project team with complex functional requirements. Your key qualifications Significant Microsoft D365 Finance (or equivalent) implementation experience demonstrating an ability to enhance and implement Dynamics 365 F&O for clients based on their business requirements across the full cycle of implementation. Extensive functional knowledge in core Finance modules such as General Ledger, Accounts Payable and Receivable, Fixed Assets, Chart of Accounts, Tax Rules Strong analytical approach and knowledge of the possibilities in Dynamics AX/365 programming and data structures/database. Proven ability to lead functional teams. Excellent verbal and written English communication skills with the ability to communicate across all levels of an organisation. Ability to effectively communicate to different audiences including internal and external stakeholders and peers clearly and concisely in written, oral and various presentation formats and situations. Willingness to undertake hybrid working and be willing to travel to customer site (according to customer needs and in coordination with you) Must be resident in the UK and hold a right to work here. Sponsorship will not be provided. Desirable MB-310: Microsoft Dynamics 365 Finance Functional Consultant or MB-300 Dynamics 365: Core Finance & Operations or MB-500 Certification (Microsoft D365: F&O Apps Developer Associate) Domain knowledge of F&O in Retail - Fashion would be an advantage. Knowledge of Life Cycle Services (LCS), Microsoft Sure step Understanding of SCM Modules and strong understanding of Microsoft Technologies, including Power Apps, Power Automate, Azure Data Lake, Azure DevOps and Power BI. If this role is of interest to you, please apply now! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Mar 29, 2024
Full time
Dynamics 365 Finance and Operations Consultant Remote based role with some travel to customer sites upon request What is your role in the team? Elicit, analyse, and validate business needs of key stakeholders by planning, facilitating, and documenting requirements' gathering / discovery workshops. Provide expert overview & deep-dive product demonstrations and position the unique value of Microsoft Dynamics Finance and related platforms to address client requirements. Writing requirements concepts (FRD), high level design documents (HLD) and low-level design documents (LLD) for critical processes. Analysis and design of complex interface requirements. Consulting and support in the use of the full product functional scope including standard functions and third-party solutions. Support the project team with complex functional requirements. Your key qualifications Significant Microsoft D365 Finance (or equivalent) implementation experience demonstrating an ability to enhance and implement Dynamics 365 F&O for clients based on their business requirements across the full cycle of implementation. Extensive functional knowledge in core Finance modules such as General Ledger, Accounts Payable and Receivable, Fixed Assets, Chart of Accounts, Tax Rules Strong analytical approach and knowledge of the possibilities in Dynamics AX/365 programming and data structures/database. Proven ability to lead functional teams. Excellent verbal and written English communication skills with the ability to communicate across all levels of an organisation. Ability to effectively communicate to different audiences including internal and external stakeholders and peers clearly and concisely in written, oral and various presentation formats and situations. Willingness to undertake hybrid working and be willing to travel to customer site (according to customer needs and in coordination with you) Must be resident in the UK and hold a right to work here. Sponsorship will not be provided. Desirable MB-310: Microsoft Dynamics 365 Finance Functional Consultant or MB-300 Dynamics 365: Core Finance & Operations or MB-500 Certification (Microsoft D365: F&O Apps Developer Associate) Domain knowledge of F&O in Retail - Fashion would be an advantage. Knowledge of Life Cycle Services (LCS), Microsoft Sure step Understanding of SCM Modules and strong understanding of Microsoft Technologies, including Power Apps, Power Automate, Azure Data Lake, Azure DevOps and Power BI. If this role is of interest to you, please apply now! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
My client is currently in the midst of implementing Workday Finance ERP to streamline their financial operations. We are seeking a highly skilled and experienced Workday Finance Integration Lead with Salesforce experience. The Workday Finance Integration Lead will be responsible for overseeing the integration of Workday Finance ERP with my clients existing systems, in addition to a Salesforce integration. The ideal candidate will have extensive experience in both Workday Finance and Salesforce, along with a deep understanding of integration methodologies and best practices. This individual will work closely with cross-functional teams to gather requirements, design integration solutions, and ensure successful implementation and testing. Key Responsibilities: Lead the integration efforts of Workday Finance ERP with existing systems, Collaborate with stakeholders to gather integration requirements and define integration scope. Design and architect integration solutions, ensuring scalability, reliability, and performance. Develop and implement integration mappings, transformations, and workflows. Configure and customize Workday Finance and Salesforce to support integration requirements. Collaborate with technical teams to develop and deploy integration components. Conduct integration testing, identify and resolve issues, and ensure data integrity. Provide guidance and support to cross-functional teams during the integration process. Essentials: Minimum of 5 years of experience in Workday Finance implementation and integration. Have been involved in End to End implementations of Workday Financials Extensive experience with Salesforce integration, including API integration, data synchronization, and middleware platforms.
Mar 29, 2024
Contractor
My client is currently in the midst of implementing Workday Finance ERP to streamline their financial operations. We are seeking a highly skilled and experienced Workday Finance Integration Lead with Salesforce experience. The Workday Finance Integration Lead will be responsible for overseeing the integration of Workday Finance ERP with my clients existing systems, in addition to a Salesforce integration. The ideal candidate will have extensive experience in both Workday Finance and Salesforce, along with a deep understanding of integration methodologies and best practices. This individual will work closely with cross-functional teams to gather requirements, design integration solutions, and ensure successful implementation and testing. Key Responsibilities: Lead the integration efforts of Workday Finance ERP with existing systems, Collaborate with stakeholders to gather integration requirements and define integration scope. Design and architect integration solutions, ensuring scalability, reliability, and performance. Develop and implement integration mappings, transformations, and workflows. Configure and customize Workday Finance and Salesforce to support integration requirements. Collaborate with technical teams to develop and deploy integration components. Conduct integration testing, identify and resolve issues, and ensure data integrity. Provide guidance and support to cross-functional teams during the integration process. Essentials: Minimum of 5 years of experience in Workday Finance implementation and integration. Have been involved in End to End implementations of Workday Financials Extensive experience with Salesforce integration, including API integration, data synchronization, and middleware platforms.
Role - IT Infrastructure and Network Manager Location - Nottingham Salary - Up to 55,000 My client is Britain's No.1 company for when it comes to specialist tools and machinery, and they are looking for an IT Infrastructure and Network Manager to join their team in Nottingham during such an exciting time in the company's history! The successful post-holder will act as a technical resource within IT department and play a key role in managing and maintaining the companies existing Infrastructure and Network requirements, whilst also implementing and designing projects, development, an both short and long term strategic plans across the business. Furthermore, day to day Management of the IT Support Team is required, hence why previous IT Manager/Team Lead experience is desirable. The successful candidate will also work closely with the existing customer base, hence why it is imperative that any work completed results in infrastructure, systems, and services, being reliable, scalable, secure, efficient, well-controlled and documented. This is a genuine career opportunity for a talented IT Infrastructure and Network Manager who is experienced in Windows Server, Systems Implementation & Designing, Management, Installations, Configurations, Hardware and Software Deployment, and Security. On offer is a key position working on a broad range of the latest technology, with a team of talented colleagues. Your key responsibilities will consist of - Installation, configuration, maintenance, and support of infrastructure and systems Offer expertise within the team for the resolution of all technical incidents and problems Proactive Management of the IT and Networking Team Instigate and orchestrate changes to infrastructure and systems, in line with change control processes Facilitate and typically lead, the management of medium/large technical projects and complex work packages into business as usual operations Support, coach and mentor the more junior members of the team, leading by example Contribute with ideas and suggestions on continuous service improvement Develop, produce and maintain IT documentation and following IT procedures as required Desired Skills and Experience - Strong knowledge or understanding in these key areas - Microsoft Server technologies; MS Server, Active Directory Services, Group Policy, Windows Remote Desktop Server Hardware: HPE & Dell Servers. Microsoft Azure, Office 365 Backup/Archiving technologies; Veeam Backup and Replication Server Networking including TCP/IP, DNS, WINS, DHCP System and Excellent analytical and problem-solving skills to achieve prompt resolution Strong experience of incident and problem management including 3rd party service providers Capable of managing concurrent projects Job Types: Full-time, Permanent If you are interested in this role and believe that you would make a great fit, then please get in touch as soon as possible by sending an up-to-date version of your CV in response to this email. Thank you. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 29, 2024
Full time
Role - IT Infrastructure and Network Manager Location - Nottingham Salary - Up to 55,000 My client is Britain's No.1 company for when it comes to specialist tools and machinery, and they are looking for an IT Infrastructure and Network Manager to join their team in Nottingham during such an exciting time in the company's history! The successful post-holder will act as a technical resource within IT department and play a key role in managing and maintaining the companies existing Infrastructure and Network requirements, whilst also implementing and designing projects, development, an both short and long term strategic plans across the business. Furthermore, day to day Management of the IT Support Team is required, hence why previous IT Manager/Team Lead experience is desirable. The successful candidate will also work closely with the existing customer base, hence why it is imperative that any work completed results in infrastructure, systems, and services, being reliable, scalable, secure, efficient, well-controlled and documented. This is a genuine career opportunity for a talented IT Infrastructure and Network Manager who is experienced in Windows Server, Systems Implementation & Designing, Management, Installations, Configurations, Hardware and Software Deployment, and Security. On offer is a key position working on a broad range of the latest technology, with a team of talented colleagues. Your key responsibilities will consist of - Installation, configuration, maintenance, and support of infrastructure and systems Offer expertise within the team for the resolution of all technical incidents and problems Proactive Management of the IT and Networking Team Instigate and orchestrate changes to infrastructure and systems, in line with change control processes Facilitate and typically lead, the management of medium/large technical projects and complex work packages into business as usual operations Support, coach and mentor the more junior members of the team, leading by example Contribute with ideas and suggestions on continuous service improvement Develop, produce and maintain IT documentation and following IT procedures as required Desired Skills and Experience - Strong knowledge or understanding in these key areas - Microsoft Server technologies; MS Server, Active Directory Services, Group Policy, Windows Remote Desktop Server Hardware: HPE & Dell Servers. Microsoft Azure, Office 365 Backup/Archiving technologies; Veeam Backup and Replication Server Networking including TCP/IP, DNS, WINS, DHCP System and Excellent analytical and problem-solving skills to achieve prompt resolution Strong experience of incident and problem management including 3rd party service providers Capable of managing concurrent projects Job Types: Full-time, Permanent If you are interested in this role and believe that you would make a great fit, then please get in touch as soon as possible by sending an up-to-date version of your CV in response to this email. Thank you. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
The client is a well-established company which is based globally and looking to bring in someone into their business. The successful candidate will join the client s software asset management branch of the business, who are mainly responsible for technological development and process to support the business across the world. Benefits Hybrid working conditions. Salary increase to match inflation Pension and Healthcare Annual Bonus Many other additonal benefits Your Role Your role as a Technology Manager will be to oversee the license tracking, conduct software compliance and lead compliance mitigation efforts of the client s global software vendors. These will be tier 1 and tier 2 vendors. The main responsibilities for the role will be to: Identify, advise and evaluate on the opportunities available for process improvements and make any suggestions that will be required to make a change. Oversee tools and reporting used in the internal auditing process of software licensing. Under the volume license agreement, manage all aspects of the license management compliance processes and operations required. Recommend the client of software solutions that are needed. Develop software control measures. Manages online service requests. Create software compliance tracking and reporting processes. Skills Required Bachelor s degree or equivalent of relevant industry experience Knowledge of various licensing models, vendor maintenance programs, cloud computing solutions, and IT Asset Management standards Change management and relationship management skills. Experience managing technology systems and assets and vendor agreements. Ability to interact and interface effectively with all levels. Interface will all stakeholder levels If this role sounds of interest, and you would like to put yourself forward for the role, please feel free to apply or message the contact details attached.
Mar 29, 2024
Full time
The client is a well-established company which is based globally and looking to bring in someone into their business. The successful candidate will join the client s software asset management branch of the business, who are mainly responsible for technological development and process to support the business across the world. Benefits Hybrid working conditions. Salary increase to match inflation Pension and Healthcare Annual Bonus Many other additonal benefits Your Role Your role as a Technology Manager will be to oversee the license tracking, conduct software compliance and lead compliance mitigation efforts of the client s global software vendors. These will be tier 1 and tier 2 vendors. The main responsibilities for the role will be to: Identify, advise and evaluate on the opportunities available for process improvements and make any suggestions that will be required to make a change. Oversee tools and reporting used in the internal auditing process of software licensing. Under the volume license agreement, manage all aspects of the license management compliance processes and operations required. Recommend the client of software solutions that are needed. Develop software control measures. Manages online service requests. Create software compliance tracking and reporting processes. Skills Required Bachelor s degree or equivalent of relevant industry experience Knowledge of various licensing models, vendor maintenance programs, cloud computing solutions, and IT Asset Management standards Change management and relationship management skills. Experience managing technology systems and assets and vendor agreements. Ability to interact and interface effectively with all levels. Interface will all stakeholder levels If this role sounds of interest, and you would like to put yourself forward for the role, please feel free to apply or message the contact details attached.
Role - IT Manager Location - Nottingham Salary - 40,000 - 50,000 GBP A brilliant opportunity to work for one of the best UK retailers in their sector, my client is seeking an ambitious and passionate IT Manager to join the team, located in their Nottingham office. The successful candidate will operate heavily across the companies Network and Infrastructure sector, whilst also managing a small team across their Helpdesk, where they will mentor, develop and act as an escalation point. The role will also involve acting as the companies focal point across various excitng, and upcoming projects, where they will be involved from start to finish across the planning, developing, strategy and implementation. This is a genuine career opportunity for a talented IT Manager who is experienced in Windows Server, Systems Implementation & Designing, Management, Installations, Configurations, Hardware and Software Deployment, and Security. On offer is a key position working on a broad range of the latest technology, with a team of talented colleagues. Your key responsibilities will consist of - Installation, configuration, maintenance, and support of infrastructure and systems Offer expertise within the team for the resolution of all technical incidents and problems Proactive Management of the IT and Networking Team Instigate and orchestrate changes to infrastructure and systems, in line with change control processes Facilitate and typically lead, the management of medium/large technical projects and complex work packages into business as usual operations Support, coach and mentor the more junior members of the team, leading by example Contribute with ideas and suggestions on continuous service improvement Develop, produce and maintain IT documentation and following IT procedures as required Desired Skills and Experience - Strong knowledge or understanding in these key areas - Microsoft Server technologies; MS Server, Active Directory Services, Group Policy, Windows Remote Desktop Server Hardware: HPE & Dell Servers. Microsoft Azure, Office 365 Backup/Archiving technologies; Veeam Backup and Replication Server Networking including TCP/IP, DNS, WINS, DHCP System and Excellent analytical and problem-solving skills to achieve prompt resolution Strong experience of incident and problem management including 3rd party service providers Capable of managing concurrent projects Job Types: Full-time, Permanent If you are interested in this role and believe that you would make a great fit, then please get in touch as soon as possible by sending an up-to-date version of your CV in response to this email. Thank you. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 29, 2024
Full time
Role - IT Manager Location - Nottingham Salary - 40,000 - 50,000 GBP A brilliant opportunity to work for one of the best UK retailers in their sector, my client is seeking an ambitious and passionate IT Manager to join the team, located in their Nottingham office. The successful candidate will operate heavily across the companies Network and Infrastructure sector, whilst also managing a small team across their Helpdesk, where they will mentor, develop and act as an escalation point. The role will also involve acting as the companies focal point across various excitng, and upcoming projects, where they will be involved from start to finish across the planning, developing, strategy and implementation. This is a genuine career opportunity for a talented IT Manager who is experienced in Windows Server, Systems Implementation & Designing, Management, Installations, Configurations, Hardware and Software Deployment, and Security. On offer is a key position working on a broad range of the latest technology, with a team of talented colleagues. Your key responsibilities will consist of - Installation, configuration, maintenance, and support of infrastructure and systems Offer expertise within the team for the resolution of all technical incidents and problems Proactive Management of the IT and Networking Team Instigate and orchestrate changes to infrastructure and systems, in line with change control processes Facilitate and typically lead, the management of medium/large technical projects and complex work packages into business as usual operations Support, coach and mentor the more junior members of the team, leading by example Contribute with ideas and suggestions on continuous service improvement Develop, produce and maintain IT documentation and following IT procedures as required Desired Skills and Experience - Strong knowledge or understanding in these key areas - Microsoft Server technologies; MS Server, Active Directory Services, Group Policy, Windows Remote Desktop Server Hardware: HPE & Dell Servers. Microsoft Azure, Office 365 Backup/Archiving technologies; Veeam Backup and Replication Server Networking including TCP/IP, DNS, WINS, DHCP System and Excellent analytical and problem-solving skills to achieve prompt resolution Strong experience of incident and problem management including 3rd party service providers Capable of managing concurrent projects Job Types: Full-time, Permanent If you are interested in this role and believe that you would make a great fit, then please get in touch as soon as possible by sending an up-to-date version of your CV in response to this email. Thank you. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Role: IT Manager Salary: £32,000 - 38,000 Location - Forest Hill Our client is seeking an IT Manager who is motivated and enthusiastic about technology. The ideal candidate should have a natural flair for technology, a strong willingness to learn and a passion for providing exceptional service. As the IT Manager, you will be accountable for overseeing the management, installation, maintenance, availability and security of the curriculum and administrative ICT network, including the hardware and software infrastructure of the school's ICT network. You will also have the responsibility of supervising the IT technicians who are working on site. In addition, you will collaborate with the Senior Leadership Team to aid in the development of the school's IT infrastructure and put plans in place for project work. Your role will be pivotal in ensuring the schools ICT network is optimised for effective teaching and learning while ensuring its security and stability. Your commitment to delivering support service in a manner that reflects our company values is crucial. As part of your role, you will be responsible for fostering effective communication between your school and the company. This will involve staying informed about the services and solutions the company can offer, as well as managing customer accounts. Key Responsibilities include: Managing the school's network infrastructure and ICT based applications. Monitoring and maintenance of all key systems including switches, virtual & physical server environments, Microsoft 365, and backups. Providing technical advice, training, and support to staff to enable them to make effective use of systems. Day to day management of all IT operations ensuring all requests are dealt with in an efficient manner Monitoring and maintaining of all key systems including switches, virtual & physical server environments and backups. Line manage and take responsibility for the work of the ICT support staff. 2nd/3rd line support. Enforcing and monitoring in line with school policies. Training of internal staff. Our ideal candidate will have: A strong passion for IT, with at least 2-3 years of experience working as an IT Manager/Network Manager/Senior ICT Consultant within a school setting. An exceptional understanding of the requirements and responsibilities of working within the school environment. Experience in upgrading a school IT Network system. Self-motivation, with excellent communication skills and interpersonal skills, as well as exceptional customer service skills. The ability to work both on your own and as part of a team, with a talent for problem-solving and a pro-active approach to identifying opportunities to enhance the services provided by the team. The role is offered on a full year, full-time basis and the successful candidate will be subject to an enhanced DBS check.
Mar 29, 2024
Full time
Role: IT Manager Salary: £32,000 - 38,000 Location - Forest Hill Our client is seeking an IT Manager who is motivated and enthusiastic about technology. The ideal candidate should have a natural flair for technology, a strong willingness to learn and a passion for providing exceptional service. As the IT Manager, you will be accountable for overseeing the management, installation, maintenance, availability and security of the curriculum and administrative ICT network, including the hardware and software infrastructure of the school's ICT network. You will also have the responsibility of supervising the IT technicians who are working on site. In addition, you will collaborate with the Senior Leadership Team to aid in the development of the school's IT infrastructure and put plans in place for project work. Your role will be pivotal in ensuring the schools ICT network is optimised for effective teaching and learning while ensuring its security and stability. Your commitment to delivering support service in a manner that reflects our company values is crucial. As part of your role, you will be responsible for fostering effective communication between your school and the company. This will involve staying informed about the services and solutions the company can offer, as well as managing customer accounts. Key Responsibilities include: Managing the school's network infrastructure and ICT based applications. Monitoring and maintenance of all key systems including switches, virtual & physical server environments, Microsoft 365, and backups. Providing technical advice, training, and support to staff to enable them to make effective use of systems. Day to day management of all IT operations ensuring all requests are dealt with in an efficient manner Monitoring and maintaining of all key systems including switches, virtual & physical server environments and backups. Line manage and take responsibility for the work of the ICT support staff. 2nd/3rd line support. Enforcing and monitoring in line with school policies. Training of internal staff. Our ideal candidate will have: A strong passion for IT, with at least 2-3 years of experience working as an IT Manager/Network Manager/Senior ICT Consultant within a school setting. An exceptional understanding of the requirements and responsibilities of working within the school environment. Experience in upgrading a school IT Network system. Self-motivation, with excellent communication skills and interpersonal skills, as well as exceptional customer service skills. The ability to work both on your own and as part of a team, with a talent for problem-solving and a pro-active approach to identifying opportunities to enhance the services provided by the team. The role is offered on a full year, full-time basis and the successful candidate will be subject to an enhanced DBS check.
SERVICE DESK TEAM LEAD EAST SUSSEX CIRCA GBP45K EXTENSIVE BENEFITS PACKAGE Bridge Recruitment UK Ltd are proud to have been engaged by our blue-chip leisure industry client based in East Sussex who are seeking to recruit an IT Service Desk Team Lead as part of their current expansion programme. PURPOSE OF ROLE: As the IT Operations Team Lead, you will become an important part of their growing team ensuring the smooth running of the IT Infrastructure and Operations functionalities. Managing a team of three you will work closely with all departments within the organisation to address their IT support requirements. Candidates will need to have a hands-on approach whilst providing both technical and leadership functions. KEY RESPONSIBILTIES: Manage and lead the Operations Team ensuring operational support for key business functions Set clear objectives for the 3 team members, perform progress reviews and appraisals Agree PDPs with team members and provide effective coaching and mentoring Perform effective resource planning, delegate tasks and responsibilities Liaison with IS Teams, Business Stakeholders and support partners to maintain services and support for business users Work close with Project teams to develop and implement solutions which support business objectives Manage scheduled jobs, data processing, secure transfer and the workflow and printing of policy documentation to a consistent and high standard TECHNICAL REQUIREMENTS: Extensive technical and IT support skills Good knowledge of MS Windows, AD and SAP In-depth knowledge of printer management, workflow functionality and print quality Knowledge of secure data transfer processes Good understanding of IT Security and data protection ITIL Service Management, SAP and Google Workspace would be of definite advantage Candidates will need exceptional communication, customer service and stakeholder management skills. You will also possess excellent organisational, troubleshooting and problem-solving skills as part of your repertoire. This is an excellent opportunity to join a growing, very well-established organisation who can offer long term career and development prospects. Contact us as soon as you can and we can guarantee successful applicants that you will be impressed with what this company have to offer
Mar 29, 2024
Full time
SERVICE DESK TEAM LEAD EAST SUSSEX CIRCA GBP45K EXTENSIVE BENEFITS PACKAGE Bridge Recruitment UK Ltd are proud to have been engaged by our blue-chip leisure industry client based in East Sussex who are seeking to recruit an IT Service Desk Team Lead as part of their current expansion programme. PURPOSE OF ROLE: As the IT Operations Team Lead, you will become an important part of their growing team ensuring the smooth running of the IT Infrastructure and Operations functionalities. Managing a team of three you will work closely with all departments within the organisation to address their IT support requirements. Candidates will need to have a hands-on approach whilst providing both technical and leadership functions. KEY RESPONSIBILTIES: Manage and lead the Operations Team ensuring operational support for key business functions Set clear objectives for the 3 team members, perform progress reviews and appraisals Agree PDPs with team members and provide effective coaching and mentoring Perform effective resource planning, delegate tasks and responsibilities Liaison with IS Teams, Business Stakeholders and support partners to maintain services and support for business users Work close with Project teams to develop and implement solutions which support business objectives Manage scheduled jobs, data processing, secure transfer and the workflow and printing of policy documentation to a consistent and high standard TECHNICAL REQUIREMENTS: Extensive technical and IT support skills Good knowledge of MS Windows, AD and SAP In-depth knowledge of printer management, workflow functionality and print quality Knowledge of secure data transfer processes Good understanding of IT Security and data protection ITIL Service Management, SAP and Google Workspace would be of definite advantage Candidates will need exceptional communication, customer service and stakeholder management skills. You will also possess excellent organisational, troubleshooting and problem-solving skills as part of your repertoire. This is an excellent opportunity to join a growing, very well-established organisation who can offer long term career and development prospects. Contact us as soon as you can and we can guarantee successful applicants that you will be impressed with what this company have to offer
Solution Architect Warwickshire - Hybrid Working My client in Warwickshire has an exciting opportunity for an experienced Solution Architect to join them on a transformation journey. This role will sit in the Technology and Digital team with Operational Applications, which include: Commercial Applications Operational Applications Supporting Applications The primary responsibility of the Solution Architect - Operational Applications will be to manage the estate of SaaS and on-prem products, ensuring the applications support the business as expected and incidents are managed according to agreed vendor SLAs. The applications in this portfolio can be categorised as follows: ERP application - SAP S/4HANA 1909. Ortec - VMI forecasting & Supply planning OBTC - Onboard truck computer Paragon - Route planning & Scheduling Other critical application supporting daily operations In addition to application management, the Solution Architect - Operational Applications is responsible for Driving the continuous delivery of changes to enhance business performance, including working with SaaS providers to influence product improvements; Identifying opportunities to simplify the application estate to optimise opex and streamline support models. Managing the application estate and drive SaaS vendors and internal teams to achieve the above goals So, what will you need as a person: Solid and proven experience (8+ years) in a global SAP environment and ability to demonstrate a working, cross-modular knowledge of S/4 HANA 1909 and higher business suite Proven work experience with working on one or more application such as Planning & routing systems like Paragon, VMI forecasting applications like ORTEC etc. Must have strong configuration expertise in one or more modules of SD, MM, PM, FICA, IS-Oil in S/4 HANA 1909 and higher business suite Extensive vendor management experience, including contract negotiation, SLA measurement / tracking, relationship, and escalation management Software Lifecycle & Release Management Budget and resource management Demonstrable experience managing / coordinating cross-functional teams Delivering on time to cost/quality Collaboration and negotiation skills Preparing and providing SAP solution demonstrations to the team, business partners and leadership, including end user support Ability to operate in Off-shore/on-shore resource model Ability to manage a complex vendor landscape Demonstrable experience managing small-medium, multi-functional teams Workshop Facilitation experience Experience managing agile delivery teams
Mar 28, 2024
Full time
Solution Architect Warwickshire - Hybrid Working My client in Warwickshire has an exciting opportunity for an experienced Solution Architect to join them on a transformation journey. This role will sit in the Technology and Digital team with Operational Applications, which include: Commercial Applications Operational Applications Supporting Applications The primary responsibility of the Solution Architect - Operational Applications will be to manage the estate of SaaS and on-prem products, ensuring the applications support the business as expected and incidents are managed according to agreed vendor SLAs. The applications in this portfolio can be categorised as follows: ERP application - SAP S/4HANA 1909. Ortec - VMI forecasting & Supply planning OBTC - Onboard truck computer Paragon - Route planning & Scheduling Other critical application supporting daily operations In addition to application management, the Solution Architect - Operational Applications is responsible for Driving the continuous delivery of changes to enhance business performance, including working with SaaS providers to influence product improvements; Identifying opportunities to simplify the application estate to optimise opex and streamline support models. Managing the application estate and drive SaaS vendors and internal teams to achieve the above goals So, what will you need as a person: Solid and proven experience (8+ years) in a global SAP environment and ability to demonstrate a working, cross-modular knowledge of S/4 HANA 1909 and higher business suite Proven work experience with working on one or more application such as Planning & routing systems like Paragon, VMI forecasting applications like ORTEC etc. Must have strong configuration expertise in one or more modules of SD, MM, PM, FICA, IS-Oil in S/4 HANA 1909 and higher business suite Extensive vendor management experience, including contract negotiation, SLA measurement / tracking, relationship, and escalation management Software Lifecycle & Release Management Budget and resource management Demonstrable experience managing / coordinating cross-functional teams Delivering on time to cost/quality Collaboration and negotiation skills Preparing and providing SAP solution demonstrations to the team, business partners and leadership, including end user support Ability to operate in Off-shore/on-shore resource model Ability to manage a complex vendor landscape Demonstrable experience managing small-medium, multi-functional teams Workshop Facilitation experience Experience managing agile delivery teams
Your new company: A pioneering force in the hospitality industry, this company is delivering cutting-edge software solutions that redefine the guest experience. Their innovative technology empowers clients to captivate and retain customers, fostering loyalty and driving growth. As they continue to expand their market-leading offerings and prestigious client portfolio, they seek an exceptional individual to join their talented team and contribute to their remarkable success story. Your new role: Assume a pivotal leadership position as the Technical Service Desk Manager, spearheading the mission to provide unparalleled service desk operations within the dynamic Hospitality SaaS sector. In this influential role, you will lead a skilled team of technicians, overseeing customer support activities, driving process optimisation, and cultivating synergistic collaboration between internal departments, third-party IT companies, and strategic partners. Your expertise will be instrumental in delivering superior customer experiences, ensuring seamless onboarding, and propelling the growth trajectory. What you'll need to succeed: They seek a highly accomplished professional with a unique blend of technical acumen and exceptional leadership abilities. A Bachelor's degree in Computer Science, Information Technology, or relevant experience is desirable but not essential, complemented by a proven track record in technical support or IT management roles. Your strong communication and stakeholder management skills will be paramount in navigating complex collaborations, fostering transparency, and ensuring unwavering customer satisfaction. Extensive knowledge of networking technologies, including LAN/WAN, Wireless, DNS, DHCP, and the OSI Model, is a prerequisite. Proficiency in professional-grade WiFi Access Points and their cloud controllers, coupled with a deep understanding of infrastructure technology (EC2, S3, RDS, Route 53, IAM, Lambda, API Gateway) and cloud providers such as Amazon Web Services (AWS), will be highly valued. Additionally, your familiarity with marketing software (Mailchimp, DotMailer, Facebook, Constant Contact, Zapier, Drift) and expertise in support ticketing software and CRM (ZenDesk, Hubspot, AutoTask) will empower you to drive operational excellence and deliver unparalleled customer experiences. What you'll get in return: At this company, they cultivate an environment that fosters professional growth and rewards excellence. You'll receive a highly competitive salary package, ranging from 30,000 to 40,000, commensurate with your qualifications and experience. Their comprehensive benefits program includes a workplace pension, 33 days of annual leave, and premium work equipment from Apple, ensuring you have the tools to excel. Moreover, they offer a well-defined career roadmap that will propel you to new heights, allowing you to make a significant impact and shape the trajectory of the company. You'll be part of a dynamic, fast-growing tech company that celebrates achievement, fosters a collaborative culture, and provides opportunities for continuous learning and development. What you need to do now: If you're a driven professional seeking a transformative career opportunity, submit your CV and a compelling cover letter that demonstrates your understanding of the role and the company. In your cover letter, showcase your passion for the position, your alignment with their values, and the unique skills and experience that make you the ideal candidate to lead their service desk operations to new heights. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Mar 28, 2024
Full time
Your new company: A pioneering force in the hospitality industry, this company is delivering cutting-edge software solutions that redefine the guest experience. Their innovative technology empowers clients to captivate and retain customers, fostering loyalty and driving growth. As they continue to expand their market-leading offerings and prestigious client portfolio, they seek an exceptional individual to join their talented team and contribute to their remarkable success story. Your new role: Assume a pivotal leadership position as the Technical Service Desk Manager, spearheading the mission to provide unparalleled service desk operations within the dynamic Hospitality SaaS sector. In this influential role, you will lead a skilled team of technicians, overseeing customer support activities, driving process optimisation, and cultivating synergistic collaboration between internal departments, third-party IT companies, and strategic partners. Your expertise will be instrumental in delivering superior customer experiences, ensuring seamless onboarding, and propelling the growth trajectory. What you'll need to succeed: They seek a highly accomplished professional with a unique blend of technical acumen and exceptional leadership abilities. A Bachelor's degree in Computer Science, Information Technology, or relevant experience is desirable but not essential, complemented by a proven track record in technical support or IT management roles. Your strong communication and stakeholder management skills will be paramount in navigating complex collaborations, fostering transparency, and ensuring unwavering customer satisfaction. Extensive knowledge of networking technologies, including LAN/WAN, Wireless, DNS, DHCP, and the OSI Model, is a prerequisite. Proficiency in professional-grade WiFi Access Points and their cloud controllers, coupled with a deep understanding of infrastructure technology (EC2, S3, RDS, Route 53, IAM, Lambda, API Gateway) and cloud providers such as Amazon Web Services (AWS), will be highly valued. Additionally, your familiarity with marketing software (Mailchimp, DotMailer, Facebook, Constant Contact, Zapier, Drift) and expertise in support ticketing software and CRM (ZenDesk, Hubspot, AutoTask) will empower you to drive operational excellence and deliver unparalleled customer experiences. What you'll get in return: At this company, they cultivate an environment that fosters professional growth and rewards excellence. You'll receive a highly competitive salary package, ranging from 30,000 to 40,000, commensurate with your qualifications and experience. Their comprehensive benefits program includes a workplace pension, 33 days of annual leave, and premium work equipment from Apple, ensuring you have the tools to excel. Moreover, they offer a well-defined career roadmap that will propel you to new heights, allowing you to make a significant impact and shape the trajectory of the company. You'll be part of a dynamic, fast-growing tech company that celebrates achievement, fosters a collaborative culture, and provides opportunities for continuous learning and development. What you need to do now: If you're a driven professional seeking a transformative career opportunity, submit your CV and a compelling cover letter that demonstrates your understanding of the role and the company. In your cover letter, showcase your passion for the position, your alignment with their values, and the unique skills and experience that make you the ideal candidate to lead their service desk operations to new heights. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
The Company GlobalData is the leading business intelligence provider, creating trusted intelligence on the world s largest industries by leveraging its unique data, expert analysis, and innovative solutions. (url removed) - Selected by London Stock Exchange as one of the top companies to inspire Britain. - Acquired in December 2015 due to exponential YoY growth and now listed on the London Stock Exchange more than £1 billion market cap. - 17 offices globally, including London, Sydney, San Francisco, New York & Boston. - Industry Leaders Pharma, Consumer and Financial Services sectors. Our core Values: Courage: We are motivated to make a positive impact for all. We are confident, determined, and resilient. We own our actions and can be trusted to do what is right. Curiosity: We are hungry for knowledge and embrace innovation. We are open-minded and make fact-based decisions. We are fast, flexible, and welcome change. Collaboration: We work together to help our customers and colleagues succeed. We communicate clearly, openly, and simply. We combine our resources to find opportunities and achieve the best outcome. The Role: Arena International (url removed) part of GlobalData Plc produces c 50 marketing leading international conferences, 100 webinars/digital meetings & private networking events annually across Healthcare, Financial Services and Consumer sectors We are seeking a highly organised and analytical Awards & Events Project Manager to support our current programme of conferences and awards dinners, responsible for leading and delivering from beginning to end of each project while working with all stakeholders - internal and external. - Highly organised and confident Awards & Events Project Manager lead deliver of c.6 awards dinners and conferences per year. - Able to take ownership of the awards schedule including end to end project planning and delivery - Have excellent attention to detail and ability to juggle multiple tasks and deadlines - Able to work closely with the sales, marketing and contents teams on a daily/weekly basis - Manage and add value to our awards programme by implementing new features and improved efficiencies - Building strong and successful relationships with event sponsors, clients and suppliers - Flexible to travel internationally when required. - Able to hit the ground running, define clear roles and responsibilities for the internal teams and ensure they adhere to them Awards & Event Process - Organise key activities; launch, entry period, shortlisting, judging, master jury sessions, and winners announcements - Develop and build relationships with the judges, editorial/content and marketing activities with other members of the events team - Create awards tracker templates for each event to share with the wider team; make sure stakeholders adhere to timelines for nominations and trophy orders; co-ordinate announcements - Chase nominations from interested parties and drive new nominations from leads - Management of Judges; schedule briefings and set up - Full management of table planning and manage client expectations; chase VIP table names from sponsors Awards & Event Delivery - End to end budget management and delivery; Financial reporting, invoice, commissions, reconciliation - Venue sourcing and negotiation - Source, negotiate and secure suppliers: F&B, trophies, AV, staging, entertainment, printing, ceremonial hosts/MCs - Lead and deliver the event end to end - Upkeep of registrations (sponsors and guests) and attendees, dietary requirements to support table planning - Coordinate travel arrangements for internal staff - Prepare all onsite materials, equipment and on-the-day setup - Onsite registration check for dinner attendees and last minute table planning changes - Liaison with the design department to ensure timely and accurate production of signage, printed materials and all contents of delegate packs - Regular upkeep of the checklist - Host and lead on weekly awards meetings with the event team (marketing, sales, production, editorial, and operations) Requirements: - Minimum 4 years of organising conferences and awards dinners - Possess strong administrative skills - Natural communicator able to bring together all stakeholders both internal an external - Proven ability to work as part of a team and ensure faultless delivery of every event. - Be exceptionally well-organised when it comes to managing and updating CRM systems regularly - Optimise revenue opportunities (e.g. branding) - A natural enthusiasm for event organising and for getting things done - a 'can do' attitude is a must - Ability to work autonomously - Familiar with Microsoft apps (Word, Excel, PowerPoint) - Fast learner - Some copywriting and email marketing - Able to provide solutions to problems and evaluate the outcome - Manage event from start to finish
Mar 28, 2024
Full time
The Company GlobalData is the leading business intelligence provider, creating trusted intelligence on the world s largest industries by leveraging its unique data, expert analysis, and innovative solutions. (url removed) - Selected by London Stock Exchange as one of the top companies to inspire Britain. - Acquired in December 2015 due to exponential YoY growth and now listed on the London Stock Exchange more than £1 billion market cap. - 17 offices globally, including London, Sydney, San Francisco, New York & Boston. - Industry Leaders Pharma, Consumer and Financial Services sectors. Our core Values: Courage: We are motivated to make a positive impact for all. We are confident, determined, and resilient. We own our actions and can be trusted to do what is right. Curiosity: We are hungry for knowledge and embrace innovation. We are open-minded and make fact-based decisions. We are fast, flexible, and welcome change. Collaboration: We work together to help our customers and colleagues succeed. We communicate clearly, openly, and simply. We combine our resources to find opportunities and achieve the best outcome. The Role: Arena International (url removed) part of GlobalData Plc produces c 50 marketing leading international conferences, 100 webinars/digital meetings & private networking events annually across Healthcare, Financial Services and Consumer sectors We are seeking a highly organised and analytical Awards & Events Project Manager to support our current programme of conferences and awards dinners, responsible for leading and delivering from beginning to end of each project while working with all stakeholders - internal and external. - Highly organised and confident Awards & Events Project Manager lead deliver of c.6 awards dinners and conferences per year. - Able to take ownership of the awards schedule including end to end project planning and delivery - Have excellent attention to detail and ability to juggle multiple tasks and deadlines - Able to work closely with the sales, marketing and contents teams on a daily/weekly basis - Manage and add value to our awards programme by implementing new features and improved efficiencies - Building strong and successful relationships with event sponsors, clients and suppliers - Flexible to travel internationally when required. - Able to hit the ground running, define clear roles and responsibilities for the internal teams and ensure they adhere to them Awards & Event Process - Organise key activities; launch, entry period, shortlisting, judging, master jury sessions, and winners announcements - Develop and build relationships with the judges, editorial/content and marketing activities with other members of the events team - Create awards tracker templates for each event to share with the wider team; make sure stakeholders adhere to timelines for nominations and trophy orders; co-ordinate announcements - Chase nominations from interested parties and drive new nominations from leads - Management of Judges; schedule briefings and set up - Full management of table planning and manage client expectations; chase VIP table names from sponsors Awards & Event Delivery - End to end budget management and delivery; Financial reporting, invoice, commissions, reconciliation - Venue sourcing and negotiation - Source, negotiate and secure suppliers: F&B, trophies, AV, staging, entertainment, printing, ceremonial hosts/MCs - Lead and deliver the event end to end - Upkeep of registrations (sponsors and guests) and attendees, dietary requirements to support table planning - Coordinate travel arrangements for internal staff - Prepare all onsite materials, equipment and on-the-day setup - Onsite registration check for dinner attendees and last minute table planning changes - Liaison with the design department to ensure timely and accurate production of signage, printed materials and all contents of delegate packs - Regular upkeep of the checklist - Host and lead on weekly awards meetings with the event team (marketing, sales, production, editorial, and operations) Requirements: - Minimum 4 years of organising conferences and awards dinners - Possess strong administrative skills - Natural communicator able to bring together all stakeholders both internal an external - Proven ability to work as part of a team and ensure faultless delivery of every event. - Be exceptionally well-organised when it comes to managing and updating CRM systems regularly - Optimise revenue opportunities (e.g. branding) - A natural enthusiasm for event organising and for getting things done - a 'can do' attitude is a must - Ability to work autonomously - Familiar with Microsoft apps (Word, Excel, PowerPoint) - Fast learner - Some copywriting and email marketing - Able to provide solutions to problems and evaluate the outcome - Manage event from start to finish
ERP Release Manager c. 100,000 + Benefits Hybrid, Buckinghamshire (no sponsorship available) Brief: My end-user client is looking for an ambitious, entrepreneurial, and curious Release Manager to be part of a new and transformational plan. The operational processes and controls you help to establish will help to run the business applications and stabilise operations throughout the IT infrastructure. The successful candidate will be heavily involved in liaising with key users, application owners and end-users to implement effective operations across the landscape. Role Overview: The successful candidate will be responsible for overseeing the following 4 key business areas: Governance You'll be responsible for setting up internal governance frameworks including approval matrixes, escalation measures, reporting etc. Systems Operations Process Optimisation You'll be key in streamlining internal operational processes to drive efficiency and implement KPI's and metrics to drive change within the organisation. Continuous Improvements and Release Management Drive operational improvement initiatives alongside vendors and other service partners. Design and lead system improvement plans to ensure service levels are effectively maintained and executed. Operational Leadership Manage, develop, and train the Service Management Team. Person Specification Hands-on experience providing operations management within D365 F&O other ERP systems may be considered A history of managing a number of environments and release cycles simultaneously across a variety of domains and business functions Experience managing multiple environments and release cycles across multiple business functions / domains Experience leading more than 3 vendors Strong commercial insight and understanding of contracts Must be comfortable with working across multiple complex work streams simultaneously. Will be comfortable operating in an entrepreneurial, high-growth investment environment. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Mar 28, 2024
Full time
ERP Release Manager c. 100,000 + Benefits Hybrid, Buckinghamshire (no sponsorship available) Brief: My end-user client is looking for an ambitious, entrepreneurial, and curious Release Manager to be part of a new and transformational plan. The operational processes and controls you help to establish will help to run the business applications and stabilise operations throughout the IT infrastructure. The successful candidate will be heavily involved in liaising with key users, application owners and end-users to implement effective operations across the landscape. Role Overview: The successful candidate will be responsible for overseeing the following 4 key business areas: Governance You'll be responsible for setting up internal governance frameworks including approval matrixes, escalation measures, reporting etc. Systems Operations Process Optimisation You'll be key in streamlining internal operational processes to drive efficiency and implement KPI's and metrics to drive change within the organisation. Continuous Improvements and Release Management Drive operational improvement initiatives alongside vendors and other service partners. Design and lead system improvement plans to ensure service levels are effectively maintained and executed. Operational Leadership Manage, develop, and train the Service Management Team. Person Specification Hands-on experience providing operations management within D365 F&O other ERP systems may be considered A history of managing a number of environments and release cycles simultaneously across a variety of domains and business functions Experience managing multiple environments and release cycles across multiple business functions / domains Experience leading more than 3 vendors Strong commercial insight and understanding of contracts Must be comfortable with working across multiple complex work streams simultaneously. Will be comfortable operating in an entrepreneurial, high-growth investment environment. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
My client in the Technology & Telecoms sector is seeking an IT Asset Manager is to manage and optimise the use of information technology within company. The successful candidate will oversee the organisation's hardware and software, ensuring effective allocation and use. Client Details Our client is a well-established firm in the Technology & Telecoms sector, employing under 100 individuals. Located near Lancashire, they are renowned for their innovative approach to technology and their commitment to staff development. My client is an ambitious Technology Solutions Provider, headquartered near Lancashire. Having more than doubled in size in the past four years, they are going through a journey of exponential growth and are a business that work extremely efficiently to deliver for their varied clientele across the UK. Description The appointed IT Asset Manager will be responsible for the following but, not limited to: Governance and Oversight: Oversee the governance of IT Asset Management (ITAM) tools, ensuring effective monitoring and reporting of IT assets within the organisation. Database Management: Manage databases containing crucial information such as licenses, service agreements, and warranties for both software and hardware assets, ensuring accuracy and compliance. Compliance Assurance: Ensure compliance with vendor contracts by meticulously planning, monitoring, and coordinating with hardware assets and software licenses. Procurement Strategy: Develop and implement procurement strategies across the organisation to optimise technology spend and resource allocation. Asset Identification and Enhancement: Define and refine schemes for identifying hardware and software-related assets, including versioning and dependencies, within asset management tools and the CMDB. Continuously enhance the CMDB throughout its lifecycle to maintain accuracy and relevance of content. Operational and Strategic Management: Lead daily and long-term operational and strategic management of hardware and software assets, ensuring efficient utilisation and alignment with organisational objectives. Reporting and Analysis: Provide timely KPI/metric information and standardised reporting as scheduled, along with ad hoc reporting as requested by management. Conduct trend analyses to inform decision-making processes. Project Support: Participate in various projects, offering asset management support and expertise to ensure successful project outcomes. Inventory Management: Manage inventory of Configuration Items (CIs) and assets, including dependencies and attributes, ensuring accurate recording of modifications, withdrawals, and additions. Lifecycle Management: Oversee the lifecycle management of hardware and software models in the CMDB, from introduction to retirement, ensuring proper documentation and adherence to processes. Compliance and Audit: Generate and disseminate various reports, including compliance reports on current assets and CIs. Conduct verification and audit of CMDB content to ensure accuracy and compliance. License Compliance: Manage activities related to license compliance audits, ensuring effective response to customer requests and maintaining compliance with licensing agreements. Process Improvement: Drive process efficiency by implementing key performance indicators (KPIs) and suggesting continuous improvements to asset management processes. Process Design and Execution: Design, execute, and enhance processes pertaining to software and hardware asset management, ensuring alignment with organisational objectives. Documentation and Governance: Establish and maintain comprehensive documentation of procedures, processes, and reports related to asset and configuration management. Develop and execute governance and strategic asset management functions. Collaboration and Communication: Collaborate with infrastructure teams to identify trends in asset performance and optimise resource utilisation. Maintain open communication channels with stakeholders and teams. Incorporation of Best Practices: Conduct research on industry best practices and incorporate them into organisational asset management practices to ensure alignment with industry standards. Maintenance Database: Establish and maintain a hardware and software maintenance database to track maintenance activities and schedules effectively, ensuring proper maintenance and upkeep of assets. Profile A successful IT Asset Manager should have: Demonstrated expertise in both IT software and hardware, complemented by over five years of dedicated experience in IT asset analysis. Extensive proficiency with Configuration Management Database (CMDB) operations, boasting over five years of hands-on involvement in aligning CMDB functionalities with specific business services. A track record of over five years in utilising IT Service Management (ITSM) tools for effective asset management, showcasing adeptness in optimising asset-related processes. Proven capability and history of successfully executing strategic asset management protocols, underscoring an ability to drive asset management initiatives to fruition. Robust understanding of IT Service Management (ITSM) procedures, coupled with practical experience in employing Discovery tools, highlighting a comprehensive grasp of asset discovery methodologies. Self-reliant with a strong aptitude for independently carrying out assigned tasks with minimal supervision, demonstrating autonomy and initiative in task execution. Exceptional multitasking abilities, adept at seamlessly managing multiple tasks simultaneously without compromising accuracy or efficiency. Outstanding communication and interpersonal skills, facilitating effective collaboration and interaction across various stakeholders and teams. Job Offer A competitive salary range up to 50,000 per annum Comprehensive benefits package 25 days holiday (increasing with length of service) Access to health cash plan Pension (3% employee/ 5% employer) Plus, a wide range of other benefits including Perkbox and free parking. A supportive and collaborative company culture The opportunity to work in a vibrant office in Lancashire Being part of a leading company in the Technology & Telecoms industry We encourage all candidates with the appropriate knowledge to apply and join this innovative team in advancing IT operations in the Technology & Telecoms industry.
Mar 28, 2024
Full time
My client in the Technology & Telecoms sector is seeking an IT Asset Manager is to manage and optimise the use of information technology within company. The successful candidate will oversee the organisation's hardware and software, ensuring effective allocation and use. Client Details Our client is a well-established firm in the Technology & Telecoms sector, employing under 100 individuals. Located near Lancashire, they are renowned for their innovative approach to technology and their commitment to staff development. My client is an ambitious Technology Solutions Provider, headquartered near Lancashire. Having more than doubled in size in the past four years, they are going through a journey of exponential growth and are a business that work extremely efficiently to deliver for their varied clientele across the UK. Description The appointed IT Asset Manager will be responsible for the following but, not limited to: Governance and Oversight: Oversee the governance of IT Asset Management (ITAM) tools, ensuring effective monitoring and reporting of IT assets within the organisation. Database Management: Manage databases containing crucial information such as licenses, service agreements, and warranties for both software and hardware assets, ensuring accuracy and compliance. Compliance Assurance: Ensure compliance with vendor contracts by meticulously planning, monitoring, and coordinating with hardware assets and software licenses. Procurement Strategy: Develop and implement procurement strategies across the organisation to optimise technology spend and resource allocation. Asset Identification and Enhancement: Define and refine schemes for identifying hardware and software-related assets, including versioning and dependencies, within asset management tools and the CMDB. Continuously enhance the CMDB throughout its lifecycle to maintain accuracy and relevance of content. Operational and Strategic Management: Lead daily and long-term operational and strategic management of hardware and software assets, ensuring efficient utilisation and alignment with organisational objectives. Reporting and Analysis: Provide timely KPI/metric information and standardised reporting as scheduled, along with ad hoc reporting as requested by management. Conduct trend analyses to inform decision-making processes. Project Support: Participate in various projects, offering asset management support and expertise to ensure successful project outcomes. Inventory Management: Manage inventory of Configuration Items (CIs) and assets, including dependencies and attributes, ensuring accurate recording of modifications, withdrawals, and additions. Lifecycle Management: Oversee the lifecycle management of hardware and software models in the CMDB, from introduction to retirement, ensuring proper documentation and adherence to processes. Compliance and Audit: Generate and disseminate various reports, including compliance reports on current assets and CIs. Conduct verification and audit of CMDB content to ensure accuracy and compliance. License Compliance: Manage activities related to license compliance audits, ensuring effective response to customer requests and maintaining compliance with licensing agreements. Process Improvement: Drive process efficiency by implementing key performance indicators (KPIs) and suggesting continuous improvements to asset management processes. Process Design and Execution: Design, execute, and enhance processes pertaining to software and hardware asset management, ensuring alignment with organisational objectives. Documentation and Governance: Establish and maintain comprehensive documentation of procedures, processes, and reports related to asset and configuration management. Develop and execute governance and strategic asset management functions. Collaboration and Communication: Collaborate with infrastructure teams to identify trends in asset performance and optimise resource utilisation. Maintain open communication channels with stakeholders and teams. Incorporation of Best Practices: Conduct research on industry best practices and incorporate them into organisational asset management practices to ensure alignment with industry standards. Maintenance Database: Establish and maintain a hardware and software maintenance database to track maintenance activities and schedules effectively, ensuring proper maintenance and upkeep of assets. Profile A successful IT Asset Manager should have: Demonstrated expertise in both IT software and hardware, complemented by over five years of dedicated experience in IT asset analysis. Extensive proficiency with Configuration Management Database (CMDB) operations, boasting over five years of hands-on involvement in aligning CMDB functionalities with specific business services. A track record of over five years in utilising IT Service Management (ITSM) tools for effective asset management, showcasing adeptness in optimising asset-related processes. Proven capability and history of successfully executing strategic asset management protocols, underscoring an ability to drive asset management initiatives to fruition. Robust understanding of IT Service Management (ITSM) procedures, coupled with practical experience in employing Discovery tools, highlighting a comprehensive grasp of asset discovery methodologies. Self-reliant with a strong aptitude for independently carrying out assigned tasks with minimal supervision, demonstrating autonomy and initiative in task execution. Exceptional multitasking abilities, adept at seamlessly managing multiple tasks simultaneously without compromising accuracy or efficiency. Outstanding communication and interpersonal skills, facilitating effective collaboration and interaction across various stakeholders and teams. Job Offer A competitive salary range up to 50,000 per annum Comprehensive benefits package 25 days holiday (increasing with length of service) Access to health cash plan Pension (3% employee/ 5% employer) Plus, a wide range of other benefits including Perkbox and free parking. A supportive and collaborative company culture The opportunity to work in a vibrant office in Lancashire Being part of a leading company in the Technology & Telecoms industry We encourage all candidates with the appropriate knowledge to apply and join this innovative team in advancing IT operations in the Technology & Telecoms industry.
Systems Analyst - Digital Operations 30,000 - 35,000 Permanent + Benefits Package Bridgewater Are you passionate about leveraging cutting-edge technology to optimize digital operations? If so, we want you to join our client's team as a Systems Analyst in our dynamic digital operations department. As a Systems Analyst, you will play a pivotal role in our client's digital operations team, with a focus on the training and support of personnel in utilising PDA and tablet devices effectively. Key Responsibilities: Develop comprehensive training programs to educate staff members on the usage of PDA and tablets for optimized workflow. Collaborate with cross-functional teams to identify opportunities for system improvements and enhancements. Provide ongoing support and troubleshooting assistance to users, addressing any technical issues or concerns promptly. Analyse data and metrics to identify trends, track performance, and recommend actionable insights for continuous improvement. What You Would Bring: Can come from an IT service desk or applications support role, with a solid understanding of IT systems and processes. Graduate with a relevant degree is preferred. Excellent analytical skills with a keen attention to detail, capable of interpreting data to drive informed decision-making. Strong communication and interpersonal skills. Confident and data oriented. Akkodis exists to connect the smartest people and brightest businesses to the opportunities they need to thrive. We're a Global leader in professional solutions for IT, Engineering and Life Sciences. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Mar 28, 2024
Full time
Systems Analyst - Digital Operations 30,000 - 35,000 Permanent + Benefits Package Bridgewater Are you passionate about leveraging cutting-edge technology to optimize digital operations? If so, we want you to join our client's team as a Systems Analyst in our dynamic digital operations department. As a Systems Analyst, you will play a pivotal role in our client's digital operations team, with a focus on the training and support of personnel in utilising PDA and tablet devices effectively. Key Responsibilities: Develop comprehensive training programs to educate staff members on the usage of PDA and tablets for optimized workflow. Collaborate with cross-functional teams to identify opportunities for system improvements and enhancements. Provide ongoing support and troubleshooting assistance to users, addressing any technical issues or concerns promptly. Analyse data and metrics to identify trends, track performance, and recommend actionable insights for continuous improvement. What You Would Bring: Can come from an IT service desk or applications support role, with a solid understanding of IT systems and processes. Graduate with a relevant degree is preferred. Excellent analytical skills with a keen attention to detail, capable of interpreting data to drive informed decision-making. Strong communication and interpersonal skills. Confident and data oriented. Akkodis exists to connect the smartest people and brightest businesses to the opportunities they need to thrive. We're a Global leader in professional solutions for IT, Engineering and Life Sciences. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.