MBS have an exciting opportunity for an experienced IT Director to join our Colnbrook based team delivering IT services and infrastructure across our UK and European locations.
With a strong focus on customer service, you will be leading the decision-making process for scope and delivery of services to both internal and external customers. You will be responsible for providing network connectivity and software services and ensuring delivery of a scalable, secure, and resilient service.
In this role, you will be responsible for understanding the needs and developing the architecture of the company's information technology operations and infrastructure, including the creation and implementation of IT strategy, processes, services, and solutions to our users and customers across the different business units.
Part of this role will be the development of a business service to resell network services and you should have some experience of working with customers and developing a revenue generating service.
As IT Director, you will work closely with the senior management team to identify and prioritise technology initiatives that align with the company's goals in a fast pace and growing business.
You will also be responsible for developing and managing the IT budget and ensuring that all IT projects are completed on time and within budget limits.
The successful candidate will be agile, strategic as well as a good leader and communicator across all levels of the business. They will have a genuine drive to deliver high quality service, improve systems, resilience, and security across the business.
Mar 10, 2023
Full time
MBS have an exciting opportunity for an experienced IT Director to join our Colnbrook based team delivering IT services and infrastructure across our UK and European locations.
With a strong focus on customer service, you will be leading the decision-making process for scope and delivery of services to both internal and external customers. You will be responsible for providing network connectivity and software services and ensuring delivery of a scalable, secure, and resilient service.
In this role, you will be responsible for understanding the needs and developing the architecture of the company's information technology operations and infrastructure, including the creation and implementation of IT strategy, processes, services, and solutions to our users and customers across the different business units.
Part of this role will be the development of a business service to resell network services and you should have some experience of working with customers and developing a revenue generating service.
As IT Director, you will work closely with the senior management team to identify and prioritise technology initiatives that align with the company's goals in a fast pace and growing business.
You will also be responsible for developing and managing the IT budget and ensuring that all IT projects are completed on time and within budget limits.
The successful candidate will be agile, strategic as well as a good leader and communicator across all levels of the business. They will have a genuine drive to deliver high quality service, improve systems, resilience, and security across the business.
A fantastic opportunity for an IT Support Technician to join an established, leading midlands-based technology company with exciting growth plans. Benefits - remote working, up to £100 per month contribution to office costs, private healthcare, contributory pension, 23 days Annual leave + statutory Bank holidays + birthday off Must have the right to work in the UK without sponsorship. Job & Department Summary Delivery of the Support service is the first point of contact for customers regarding our client's products and is a critical component in ensuring their customers always have a positive experience. The Support Team provides technical assistance for any issues that arise with their software. A modern cloud-native insurance pricing and policy administration system. This includes troubleshooting problems, answering questions about features and functionality, and helping customers understand how to use the software. Delivering in a fast-paced environment and performing tasks alone or as a part of a team always ensuring a positive customer experience. Each member of the team is an ambassador for the company, and our client strives to always offer the highest levels of customer service. Essential Functions To review details of the support ticket that a customer has logged in the online support portal. Triage the ticket to ensure the customer has provided all necessary information to understand the nature of the problem and how to recreate the issue. Assess the importance of the ticket and amend the priority level and ticket type if necessary. Respond quickly and efficiently to support tickets in line with defined service levels, providing product and technical support, escalating support tickets as appropriate in order that the customer is responded to within agreed timescales. If you are unable to resolve escalating support tickets as appropriate in order that the customer is responded to within agreed timescales Provide guidance to customers for training-related tickets where required. Record accurately and efficiently log relevant investigation notes using the online support portal, making sure that all recorded symptoms and the customer's desired outcome are recorded to ensure ease of understanding of the ticket raised and to enable appropriate prioritisation allocation. Manage own and queue of cases, through investigation to resolution, working effectively and responsibly to ensure client satisfaction. Maintain ownership and be proactive in obtaining answers from colleagues, training materials and other sources to exhaust the investigation. Ensure customers are kept up-to-date with the progress tickets. Assist with the creation of knowledge base documentation as requested. Assist with product specific fixes or release testing as required. Work in a timely fashion to deadlines and expectations as set by the manager and schedule. Performs other duties as assigned by the immediate manager or management team. Key Performance Outcomes Take responsibility for own learning and development, managing time appropriately to build knowledge of product and use, requesting any training requirements. Meeting internal and customer service levels. To work collaboratively within the team by supporting colleagues, giving advice, and assistance where sought, and communicating in an effective manner. Required Skills & Experience GCSE English and Mathematics grade C or equivalent. A Level or equivalent in IT or able to demonstrate competent working knowledge/experience with bespoke browser-based applications/solutions. Experience : 2 years minimum in a technical software support role, ideally combined with 1+ year of customer service experience. Desirable but not essential Supporting insurance software Azure DevOps or GitLaB Technical / Functional Skills: Strong written and verbal communication skills. Ability to demonstrate experience in delivering a high level of customer service. Ability to demonstrate a high level of problem-solving capabilities and approach. Multi-tasking capabilities and ability to thrive in a fast-paced environment. Ability and desire to expand with changing marketplace and technology. Please apply today with an up-to-date CV and a short Cover Letter.
Apr 18, 2024
Full time
A fantastic opportunity for an IT Support Technician to join an established, leading midlands-based technology company with exciting growth plans. Benefits - remote working, up to £100 per month contribution to office costs, private healthcare, contributory pension, 23 days Annual leave + statutory Bank holidays + birthday off Must have the right to work in the UK without sponsorship. Job & Department Summary Delivery of the Support service is the first point of contact for customers regarding our client's products and is a critical component in ensuring their customers always have a positive experience. The Support Team provides technical assistance for any issues that arise with their software. A modern cloud-native insurance pricing and policy administration system. This includes troubleshooting problems, answering questions about features and functionality, and helping customers understand how to use the software. Delivering in a fast-paced environment and performing tasks alone or as a part of a team always ensuring a positive customer experience. Each member of the team is an ambassador for the company, and our client strives to always offer the highest levels of customer service. Essential Functions To review details of the support ticket that a customer has logged in the online support portal. Triage the ticket to ensure the customer has provided all necessary information to understand the nature of the problem and how to recreate the issue. Assess the importance of the ticket and amend the priority level and ticket type if necessary. Respond quickly and efficiently to support tickets in line with defined service levels, providing product and technical support, escalating support tickets as appropriate in order that the customer is responded to within agreed timescales. If you are unable to resolve escalating support tickets as appropriate in order that the customer is responded to within agreed timescales Provide guidance to customers for training-related tickets where required. Record accurately and efficiently log relevant investigation notes using the online support portal, making sure that all recorded symptoms and the customer's desired outcome are recorded to ensure ease of understanding of the ticket raised and to enable appropriate prioritisation allocation. Manage own and queue of cases, through investigation to resolution, working effectively and responsibly to ensure client satisfaction. Maintain ownership and be proactive in obtaining answers from colleagues, training materials and other sources to exhaust the investigation. Ensure customers are kept up-to-date with the progress tickets. Assist with the creation of knowledge base documentation as requested. Assist with product specific fixes or release testing as required. Work in a timely fashion to deadlines and expectations as set by the manager and schedule. Performs other duties as assigned by the immediate manager or management team. Key Performance Outcomes Take responsibility for own learning and development, managing time appropriately to build knowledge of product and use, requesting any training requirements. Meeting internal and customer service levels. To work collaboratively within the team by supporting colleagues, giving advice, and assistance where sought, and communicating in an effective manner. Required Skills & Experience GCSE English and Mathematics grade C or equivalent. A Level or equivalent in IT or able to demonstrate competent working knowledge/experience with bespoke browser-based applications/solutions. Experience : 2 years minimum in a technical software support role, ideally combined with 1+ year of customer service experience. Desirable but not essential Supporting insurance software Azure DevOps or GitLaB Technical / Functional Skills: Strong written and verbal communication skills. Ability to demonstrate experience in delivering a high level of customer service. Ability to demonstrate a high level of problem-solving capabilities and approach. Multi-tasking capabilities and ability to thrive in a fast-paced environment. Ability and desire to expand with changing marketplace and technology. Please apply today with an up-to-date CV and a short Cover Letter.
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 500 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. As part of the global entity Saab AB, Saab UK combines the innovative spirit of a start-up with the resources and expertise of a larger corporation. Globally, Saab employs over 22,000 people, with operations on every continent. Our partnerships with UK customers and industry mean we are able to deliver innovative solutions to complex challenges, anticipating the threats of tomorrow. We invest 23% of our annual revenue into research and development, collaborating with a range of partners including industry and academia. Saab is a company that offers our employees plenty of opportunities for growth and advancement. We embrace diversity and are committed to providing a workplace where individuals can thrive professionally, paving the way for future progression. We also recognise the need for a healthy work-life balance to ensure our staff have the chance to live a fulfilling life beyond the workplace. The Role: To lead multiple concurrent software development activities, directing and managing software engineers in the delivery of technical solutions for new and existing products. Build and enhance software engineering principles with the appropriate latest technologies delivering projects to cost and timescale budget. Key accountabilities and responsibilities: Software Engineer with min 7 years' experience as a Senior Engineer Able to demonstrate expertise and experience in software used on industrial/vehicle/vessel systems Broad understanding of software from embedded though to applications Leading multi-disciplined teams of software engineers Able to develop a software architecture for complex systems from scratch Sound understanding of modern software methods and technologies Able to maintain a system level approach and not get lost in the detail Able to develop system level requirements and derive lower level requirements to achieve these Sound understanding of safety concepts and design Able to interface directly with customers Able to act as a technical authority Able to communicate technical concepts to non-technical stakeholders Able to estimate work content and duration Able to plan work loading for teams ensuring no team member is overloaded Able to develop and instigate processes to ensure industry best practice is achieved Able to ensure appropriate levels of Software Quality are achieved for projects Able to mentor and develop junior engineers Ability to delegate tasks Able to manage resources and budgets Practical understanding of standards and application of standards Appreciation of Cyber Security and the impacts on design Essential Skills: Able to demonstrate technical leadership for software skills in most of the following technologies on both Windows and Linux: C++ C RTOS Linux Windows Javascript Software test Software Version control Docker TCP-IP / UDP SQL or other databases Dev tools (Wireshark, system log interrogation etc ) Databases Cyber Security API's Desirable Skills: CAN / LIN Buses Serial Buses (RS485 / RS232 etc ) SPI / I2C Python Go XML JSON HTML CSS Web backend servers (Angular, Django, NodeJS, React, Apache or similar) Web Sockets IP video and video routing Familiarity with Systems serving Real Time Information via Web Sockets Use of DDS and interfacing with it Message Queues (Active MQ/Rabbit MQ/ZeroMQ) GUI Development experience (.Net GUI framework, Qt 6.2 or previous versions) Developing and debugging software for application software in Visual studio (2013, 2017, 2022) Simulation Tools General accountabilities and responsibilities: To use personal judgement and initiative to develop effective and constructive solutions to challenges and obstacles in day to day activities and procedures within the specified role. To maintain personal ability in, and appropriate use of, all relevant IT (Information & Technology) and other systems required to adequately perform the role. To act ethically, with integrity and in the best interest of the business at all times. To maintain a professional and supportive relationship with team members and other departments in order to deliver business and delivery objectives or deadlines. To carry out any other duties as detailed by your Supervisor or Manager from time to time. To keep good time management to minimise any wasted time and maximise productivity and effectiveness. Quality, health, safety and environment (QHSE) Cooperate with the company to achieve a healthy, safe and sustainable working environment. Work in ways that ensure your own safety and that of others; "Do the right thing even when no one is looking." Report any incidents, near misses or other health, safety and environmental concerns. Deliver all products and services in line with Saab Seaeye quality standards to ensure we meet our customer requirements and highlight any quality concerns or potential improvements.
Apr 18, 2024
Full time
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 500 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. As part of the global entity Saab AB, Saab UK combines the innovative spirit of a start-up with the resources and expertise of a larger corporation. Globally, Saab employs over 22,000 people, with operations on every continent. Our partnerships with UK customers and industry mean we are able to deliver innovative solutions to complex challenges, anticipating the threats of tomorrow. We invest 23% of our annual revenue into research and development, collaborating with a range of partners including industry and academia. Saab is a company that offers our employees plenty of opportunities for growth and advancement. We embrace diversity and are committed to providing a workplace where individuals can thrive professionally, paving the way for future progression. We also recognise the need for a healthy work-life balance to ensure our staff have the chance to live a fulfilling life beyond the workplace. The Role: To lead multiple concurrent software development activities, directing and managing software engineers in the delivery of technical solutions for new and existing products. Build and enhance software engineering principles with the appropriate latest technologies delivering projects to cost and timescale budget. Key accountabilities and responsibilities: Software Engineer with min 7 years' experience as a Senior Engineer Able to demonstrate expertise and experience in software used on industrial/vehicle/vessel systems Broad understanding of software from embedded though to applications Leading multi-disciplined teams of software engineers Able to develop a software architecture for complex systems from scratch Sound understanding of modern software methods and technologies Able to maintain a system level approach and not get lost in the detail Able to develop system level requirements and derive lower level requirements to achieve these Sound understanding of safety concepts and design Able to interface directly with customers Able to act as a technical authority Able to communicate technical concepts to non-technical stakeholders Able to estimate work content and duration Able to plan work loading for teams ensuring no team member is overloaded Able to develop and instigate processes to ensure industry best practice is achieved Able to ensure appropriate levels of Software Quality are achieved for projects Able to mentor and develop junior engineers Ability to delegate tasks Able to manage resources and budgets Practical understanding of standards and application of standards Appreciation of Cyber Security and the impacts on design Essential Skills: Able to demonstrate technical leadership for software skills in most of the following technologies on both Windows and Linux: C++ C RTOS Linux Windows Javascript Software test Software Version control Docker TCP-IP / UDP SQL or other databases Dev tools (Wireshark, system log interrogation etc ) Databases Cyber Security API's Desirable Skills: CAN / LIN Buses Serial Buses (RS485 / RS232 etc ) SPI / I2C Python Go XML JSON HTML CSS Web backend servers (Angular, Django, NodeJS, React, Apache or similar) Web Sockets IP video and video routing Familiarity with Systems serving Real Time Information via Web Sockets Use of DDS and interfacing with it Message Queues (Active MQ/Rabbit MQ/ZeroMQ) GUI Development experience (.Net GUI framework, Qt 6.2 or previous versions) Developing and debugging software for application software in Visual studio (2013, 2017, 2022) Simulation Tools General accountabilities and responsibilities: To use personal judgement and initiative to develop effective and constructive solutions to challenges and obstacles in day to day activities and procedures within the specified role. To maintain personal ability in, and appropriate use of, all relevant IT (Information & Technology) and other systems required to adequately perform the role. To act ethically, with integrity and in the best interest of the business at all times. To maintain a professional and supportive relationship with team members and other departments in order to deliver business and delivery objectives or deadlines. To carry out any other duties as detailed by your Supervisor or Manager from time to time. To keep good time management to minimise any wasted time and maximise productivity and effectiveness. Quality, health, safety and environment (QHSE) Cooperate with the company to achieve a healthy, safe and sustainable working environment. Work in ways that ensure your own safety and that of others; "Do the right thing even when no one is looking." Report any incidents, near misses or other health, safety and environmental concerns. Deliver all products and services in line with Saab Seaeye quality standards to ensure we meet our customer requirements and highlight any quality concerns or potential improvements.
IT Service Desk Manager Salary & Benefits: 60k to 70k, Bonus, Private Health, Life Assurance, 25 Days Annual Leave nufuture has partnered with a global pharmaceutical company based in Hertfordshire and we are looking for an experienced IT Service Desk Manager to help manage and expand their operations. The company is going through an exciting transition phase, so there will be lots of opportunities for an IT Service Desk Manager to take the lead on key projects. As the IT Service Desk Manager, you will be responsible for overseeing and managing the IT service desk operations. You will lead a team of skilled technicians and ensure the timely resolution of technical issues while maintaining the highest level of customer satisfaction. Additionally, you will play a key role in driving continuous improvement initiatives to enhance the efficiency and effectiveness of their service desk operations. Key Responsibilities/Experience: Led and manage the IT service desk team. Develop and implement service desk policies, procedures, and best practices to ensure consistent and high-quality support delivery. Monitor service desk performance metrics and KPIs, identify trends, and implement corrective actions as needed. Collaborate with other IT teams and departments to ensure seamless integration and alignment of service desk activities with organisational goals. Provide escalation support for complex technical issues and customer complaints, ensuring timely resolution and customer satisfaction. Conduct regular performance reviews and provide coaching and feedback to team members to foster professional growth and development. Drive continuous improvement initiatives to streamline processes, increase efficiency, and enhance the overall customer experience. Prepare regular reports and presentations for senior management to communicate service desk performance, key metrics, and improvement initiatives. Solid understanding of IT service management principles, ITIL framework, and service desk best practices. Add me on LinkedIn to stay up to date with new opportunities! Search "Johnny Perrotta" and you will easily find me. nufuture recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers (IT Service Desk Manager, Service Desk Manager, IT Manager, Service Delivery Manager, IT Service Delivery Manager)
Apr 18, 2024
Full time
IT Service Desk Manager Salary & Benefits: 60k to 70k, Bonus, Private Health, Life Assurance, 25 Days Annual Leave nufuture has partnered with a global pharmaceutical company based in Hertfordshire and we are looking for an experienced IT Service Desk Manager to help manage and expand their operations. The company is going through an exciting transition phase, so there will be lots of opportunities for an IT Service Desk Manager to take the lead on key projects. As the IT Service Desk Manager, you will be responsible for overseeing and managing the IT service desk operations. You will lead a team of skilled technicians and ensure the timely resolution of technical issues while maintaining the highest level of customer satisfaction. Additionally, you will play a key role in driving continuous improvement initiatives to enhance the efficiency and effectiveness of their service desk operations. Key Responsibilities/Experience: Led and manage the IT service desk team. Develop and implement service desk policies, procedures, and best practices to ensure consistent and high-quality support delivery. Monitor service desk performance metrics and KPIs, identify trends, and implement corrective actions as needed. Collaborate with other IT teams and departments to ensure seamless integration and alignment of service desk activities with organisational goals. Provide escalation support for complex technical issues and customer complaints, ensuring timely resolution and customer satisfaction. Conduct regular performance reviews and provide coaching and feedback to team members to foster professional growth and development. Drive continuous improvement initiatives to streamline processes, increase efficiency, and enhance the overall customer experience. Prepare regular reports and presentations for senior management to communicate service desk performance, key metrics, and improvement initiatives. Solid understanding of IT service management principles, ITIL framework, and service desk best practices. Add me on LinkedIn to stay up to date with new opportunities! Search "Johnny Perrotta" and you will easily find me. nufuture recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers (IT Service Desk Manager, Service Desk Manager, IT Manager, Service Delivery Manager, IT Service Delivery Manager)
We are looking for an experienced Software Engineering Manager to join our growing team in Manchester, UK. Role Overview We're looking for a talented Software Engineering Manager to lead and empower a team of engineers in delivering exceptional software solutions. You'll be responsible for the technical health of your team's projects while fostering a positive and motivating work environment. Principal Accountabilities To be part of a high-performing team delivering scalable, resilient, customer-centric systems that make up our Personal Digital Platform. To help drive a high-performing engineering culture, providing technical leadership, guidance, and a coaching attitude to colleagues and team members. To work with the Scrum team to develop delivery schedules for projects. To collaborate with team members and stakeholders to deliver features from inception and throughout the lifecycle. To keep up to date with the latest technologies and contribute to the definition of engineering and technology strategy. To work with the team to continually improve practices and processes. To continually drive and optimise key engineering metrics e.g. DORA. Benefits Working here at Travel Counsellors, we value the hard work and effort that our colleagues put in. Because of this, you can expect a wide range of employee benefits, including: A competitive basic salary + annual company bonus Flexible hybrid working model (2 days home, 3 days office) Career development and promotional opportunities 25 days holidays (increasing to 28 after 5 years of service) A Moments That Matter Day (annually) Enhanced maternity/paternity pay Holiday buy and sell (up to 5 days per year) 3 paid days charity leave Company events, socials, and incentives 3x annual salary death in service benefit Company pension scheme Costco membership Salary sacrifice, company car scheme Cycle to Work Scheme Employee Assistance Programme Free breakfast, fruit, and hot/cold beverages Referral scheme Employee discount Private medical insurance (taxable benefit) or healthcare cash plan (costs incurred by employees) Essential Skills Key Requirements Minimum of 8 years experience in software engineering, with 3+ years experience in a similar leadership role, demonstrating strong progression and an aptitude to learn and develop A strong background in software development, ideally as a Software Engineer - building scalable, web-based systems Experience designing and building scalable, distributed, web-based systems. Experience with Node.js and .NET core Strong experience in building modern, cloud-based systems, service-based design and deployment Desirable Skills Experience in a fast-paced technology development environment is preferred Degree preferred from a leading university - Computer Science, Software Engineering, Maths or other numerate subjects or equivalent professional experience Experience in the Travel industry Ready to lead a team of talented software engineers? Apply now to become our next Software Engineering Manager and drive impactful projects to success! About Company Here at Travel Counsellors, our customers, communities and colleagues lie at the heart of everything we do - and that's what makes us special. For us, relationships come before transactions, and we are there for our customers, connecting with them on a deeply human level through the moments that matter. We've been changing lives for the past 30 years as the leading travel marketplace for self-employed travel entrepreneurs, empowering over 2,000 global independent travel agents to run successful leisure and corporate travel businesses. We pride ourselves in remaining a company that truly cares and has never wavered from its purpose - to redefine what personal means for a travel business. Our Travel Counsellors are supported by a team of over 300 super-talented people in our support offices to help them create unique, inspiring and exciting experiences for their customers whilst building lasting personal relationships that bring them back to us, time and time again. Our unique approach within the workplace - as well as towards customers - has seen us receive numerous awards and accolades, including being named The Best Place to Work in Travel at the 2022 TTG Travel Industry Awards, placing in the Sunday Times Best Places to Work list 2023 (Large Company) as well as being the first travel company to be awarded the Queen's Award for Enterprise in the Innovation category! We are expanding at a phenomenal rate - on the back of our record year in terms of revenue (over 930m) - and are looking for outstanding individuals to join our dedicated Head Office team to help the company continue to flourish.
Apr 18, 2024
Full time
We are looking for an experienced Software Engineering Manager to join our growing team in Manchester, UK. Role Overview We're looking for a talented Software Engineering Manager to lead and empower a team of engineers in delivering exceptional software solutions. You'll be responsible for the technical health of your team's projects while fostering a positive and motivating work environment. Principal Accountabilities To be part of a high-performing team delivering scalable, resilient, customer-centric systems that make up our Personal Digital Platform. To help drive a high-performing engineering culture, providing technical leadership, guidance, and a coaching attitude to colleagues and team members. To work with the Scrum team to develop delivery schedules for projects. To collaborate with team members and stakeholders to deliver features from inception and throughout the lifecycle. To keep up to date with the latest technologies and contribute to the definition of engineering and technology strategy. To work with the team to continually improve practices and processes. To continually drive and optimise key engineering metrics e.g. DORA. Benefits Working here at Travel Counsellors, we value the hard work and effort that our colleagues put in. Because of this, you can expect a wide range of employee benefits, including: A competitive basic salary + annual company bonus Flexible hybrid working model (2 days home, 3 days office) Career development and promotional opportunities 25 days holidays (increasing to 28 after 5 years of service) A Moments That Matter Day (annually) Enhanced maternity/paternity pay Holiday buy and sell (up to 5 days per year) 3 paid days charity leave Company events, socials, and incentives 3x annual salary death in service benefit Company pension scheme Costco membership Salary sacrifice, company car scheme Cycle to Work Scheme Employee Assistance Programme Free breakfast, fruit, and hot/cold beverages Referral scheme Employee discount Private medical insurance (taxable benefit) or healthcare cash plan (costs incurred by employees) Essential Skills Key Requirements Minimum of 8 years experience in software engineering, with 3+ years experience in a similar leadership role, demonstrating strong progression and an aptitude to learn and develop A strong background in software development, ideally as a Software Engineer - building scalable, web-based systems Experience designing and building scalable, distributed, web-based systems. Experience with Node.js and .NET core Strong experience in building modern, cloud-based systems, service-based design and deployment Desirable Skills Experience in a fast-paced technology development environment is preferred Degree preferred from a leading university - Computer Science, Software Engineering, Maths or other numerate subjects or equivalent professional experience Experience in the Travel industry Ready to lead a team of talented software engineers? Apply now to become our next Software Engineering Manager and drive impactful projects to success! About Company Here at Travel Counsellors, our customers, communities and colleagues lie at the heart of everything we do - and that's what makes us special. For us, relationships come before transactions, and we are there for our customers, connecting with them on a deeply human level through the moments that matter. We've been changing lives for the past 30 years as the leading travel marketplace for self-employed travel entrepreneurs, empowering over 2,000 global independent travel agents to run successful leisure and corporate travel businesses. We pride ourselves in remaining a company that truly cares and has never wavered from its purpose - to redefine what personal means for a travel business. Our Travel Counsellors are supported by a team of over 300 super-talented people in our support offices to help them create unique, inspiring and exciting experiences for their customers whilst building lasting personal relationships that bring them back to us, time and time again. Our unique approach within the workplace - as well as towards customers - has seen us receive numerous awards and accolades, including being named The Best Place to Work in Travel at the 2022 TTG Travel Industry Awards, placing in the Sunday Times Best Places to Work list 2023 (Large Company) as well as being the first travel company to be awarded the Queen's Award for Enterprise in the Innovation category! We are expanding at a phenomenal rate - on the back of our record year in terms of revenue (over 930m) - and are looking for outstanding individuals to join our dedicated Head Office team to help the company continue to flourish.
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 500 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. As part of the global entity Saab AB, Saab UK combines the innovative spirit of a start-up with the resources and expertise of a larger corporation. Globally, Saab employs over 22,000 people, with operations on every continent. Our partnerships with UK customers and industry mean we are able to deliver innovative solutions to complex challenges, anticipating the threats of tomorrow. We invest 23% of our annual revenue into research and development, collaborating with a range of partners including industry and academia. Saab is a company that offers our employees plenty of opportunities for growth and advancement. We embrace diversity and are committed to providing a workplace where individuals can thrive professionally, paving the way for future progression. We also recognise the need for a healthy work-life balance to ensure our staff have the chance to live a fulfilling life beyond the workplace. The Role: To lead multiple concurrent software development activities, directing and managing software engineers in the delivery of technical solutions for new and existing products. Build and enhance software engineering principles with the appropriate latest technologies delivering projects to cost and timescale budget. Key accountabilities and responsibilities: Software Engineer with min 7 years' experience as a Senior Engineer Able to demonstrate expertise and experience in software used on industrial/vehicle/vessel systems Broad understanding of software from embedded though to applications Leading multi-disciplined teams of software engineers Able to develop a software architecture for complex systems from scratch Sound understanding of modern software methods and technologies Able to maintain a system level approach and not get lost in the detail Able to develop system level requirements and derive lower level requirements to achieve these Sound understanding of safety concepts and design Able to interface directly with customers Able to act as a technical authority Able to communicate technical concepts to non-technical stakeholders Able to estimate work content and duration Able to plan work loading for teams ensuring no team member is overloaded Able to develop and instigate processes to ensure industry best practice is achieved Able to ensure appropriate levels of Software Quality are achieved for projects Able to mentor and develop junior engineers Ability to delegate tasks Able to manage resources and budgets Practical understanding of standards and application of standards Appreciation of Cyber Security and the impacts on design Essential Skills: Able to demonstrate technical leadership for software skills in most of the following technologies on both Windows and Linux: C++ C RTOS Linux Windows Javascript Software test Software Version control Docker TCP-IP / UDP SQL or other databases Dev tools (Wireshark, system log interrogation etc ) Databases Cyber Security API's Desirable Skills: CAN / LIN Buses Serial Buses (RS485 / RS232 etc ) SPI / I2C Python Go XML JSON HTML CSS Web backend servers (Angular, Django, NodeJS, React, Apache or similar) Web Sockets IP video and video routing Familiarity with Systems serving Real Time Information via Web Sockets Use of DDS and interfacing with it Message Queues (Active MQ/Rabbit MQ/ZeroMQ) GUI Development experience (.Net GUI framework, Qt 6.2 or previous versions) Developing and debugging software for application software in Visual studio (2013, 2017, 2022) Simulation Tools General accountabilities and responsibilities: To use personal judgement and initiative to develop effective and constructive solutions to challenges and obstacles in day to day activities and procedures within the specified role. To maintain personal ability in, and appropriate use of, all relevant IT (Information & Technology) and other systems required to adequately perform the role. To act ethically, with integrity and in the best interest of the business at all times. To maintain a professional and supportive relationship with team members and other departments in order to deliver business and delivery objectives or deadlines. To carry out any other duties as detailed by your Supervisor or Manager from time to time. To keep good time management to minimise any wasted time and maximise productivity and effectiveness. Quality, health, safety and environment (QHSE) Cooperate with the company to achieve a healthy, safe and sustainable working environment. Work in ways that ensure your own safety and that of others; "Do the right thing even when no one is looking." Report any incidents, near misses or other health, safety and environmental concerns. Deliver all products and services in line with Saab Seaeye quality standards to ensure we meet our customer requirements and highlight any quality concerns or potential improvements.
Apr 18, 2024
Full time
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 500 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. As part of the global entity Saab AB, Saab UK combines the innovative spirit of a start-up with the resources and expertise of a larger corporation. Globally, Saab employs over 22,000 people, with operations on every continent. Our partnerships with UK customers and industry mean we are able to deliver innovative solutions to complex challenges, anticipating the threats of tomorrow. We invest 23% of our annual revenue into research and development, collaborating with a range of partners including industry and academia. Saab is a company that offers our employees plenty of opportunities for growth and advancement. We embrace diversity and are committed to providing a workplace where individuals can thrive professionally, paving the way for future progression. We also recognise the need for a healthy work-life balance to ensure our staff have the chance to live a fulfilling life beyond the workplace. The Role: To lead multiple concurrent software development activities, directing and managing software engineers in the delivery of technical solutions for new and existing products. Build and enhance software engineering principles with the appropriate latest technologies delivering projects to cost and timescale budget. Key accountabilities and responsibilities: Software Engineer with min 7 years' experience as a Senior Engineer Able to demonstrate expertise and experience in software used on industrial/vehicle/vessel systems Broad understanding of software from embedded though to applications Leading multi-disciplined teams of software engineers Able to develop a software architecture for complex systems from scratch Sound understanding of modern software methods and technologies Able to maintain a system level approach and not get lost in the detail Able to develop system level requirements and derive lower level requirements to achieve these Sound understanding of safety concepts and design Able to interface directly with customers Able to act as a technical authority Able to communicate technical concepts to non-technical stakeholders Able to estimate work content and duration Able to plan work loading for teams ensuring no team member is overloaded Able to develop and instigate processes to ensure industry best practice is achieved Able to ensure appropriate levels of Software Quality are achieved for projects Able to mentor and develop junior engineers Ability to delegate tasks Able to manage resources and budgets Practical understanding of standards and application of standards Appreciation of Cyber Security and the impacts on design Essential Skills: Able to demonstrate technical leadership for software skills in most of the following technologies on both Windows and Linux: C++ C RTOS Linux Windows Javascript Software test Software Version control Docker TCP-IP / UDP SQL or other databases Dev tools (Wireshark, system log interrogation etc ) Databases Cyber Security API's Desirable Skills: CAN / LIN Buses Serial Buses (RS485 / RS232 etc ) SPI / I2C Python Go XML JSON HTML CSS Web backend servers (Angular, Django, NodeJS, React, Apache or similar) Web Sockets IP video and video routing Familiarity with Systems serving Real Time Information via Web Sockets Use of DDS and interfacing with it Message Queues (Active MQ/Rabbit MQ/ZeroMQ) GUI Development experience (.Net GUI framework, Qt 6.2 or previous versions) Developing and debugging software for application software in Visual studio (2013, 2017, 2022) Simulation Tools General accountabilities and responsibilities: To use personal judgement and initiative to develop effective and constructive solutions to challenges and obstacles in day to day activities and procedures within the specified role. To maintain personal ability in, and appropriate use of, all relevant IT (Information & Technology) and other systems required to adequately perform the role. To act ethically, with integrity and in the best interest of the business at all times. To maintain a professional and supportive relationship with team members and other departments in order to deliver business and delivery objectives or deadlines. To carry out any other duties as detailed by your Supervisor or Manager from time to time. To keep good time management to minimise any wasted time and maximise productivity and effectiveness. Quality, health, safety and environment (QHSE) Cooperate with the company to achieve a healthy, safe and sustainable working environment. Work in ways that ensure your own safety and that of others; "Do the right thing even when no one is looking." Report any incidents, near misses or other health, safety and environmental concerns. Deliver all products and services in line with Saab Seaeye quality standards to ensure we meet our customer requirements and highlight any quality concerns or potential improvements.
Job Description Jackson Hogg are delighted to be working with a company based in Newcastle on their search for a Service Desk Team Leader. This is a permanent role operating on a hybrid basis. The Team The Service Desk operates within the EMEA Service Delivery Team, serving as the primary contact point for both our London and International Offices. Our team's core objective is to provide top-tier IT support to the business. The Role Under the supervision of the Service Desk Manager, this position demands a proactive, well-organised, and self-motivated individual. Strong written and verbal communication skills are essential as the role involves interacting with business personnel and internal IT stakeholders across all levels. Technical proficiency is also required, as the role involves actively contributing to issue resolution while fulfilling leadership responsibilities. Key Responsibilities: The role encompasses, but is not limited to, the following: Team Management: Managing team schedules to ensure adequate coverage during prescribed times. Sharing responsibilities with the Service Desk Team Leader (Desktop Support and User Admin) in the absence of the Service Desk Manager. Contributing to the implementation and adherence to ITIL processes and best practices within the Service Desk. Assisting in monitoring and reporting on KPIs and SLAs for the team. Leading the First Line Team: Ensuring accurate identification and reporting of trend analysis and potential problem areas by the team. Conducting regular one-to-one sessions with team members to discuss performance, training needs, and review yearly objectives. Ensuring sufficient coverage on the first line desk daily. Monitoring ServiceNow call queues to ensure timely ticket resolution within SLA and to the required standards. Escalation Point: Serving as the initial escalation point for customer escalations. Participating in the internal Service Desk escalation team as a technical point of contact for analysts and apprentices. Process Management: Identifying service improvement initiatives and ensuring documentation, reporting, and adherence within the Service Desk. Assisting the Service Desk Manager in creating, maintaining, and distributing all Service Desk Processes. Quality Management: Identifying ticket quality issues through monthly reviews, generating reports on team members' performance, and ensuring prompt resolution of any issues. Ensuring monthly reporting on Quality Management is available to relevant managers. Major Incident Management: Collaborating with the Service Desk Manager to oversee the Major Incident process during office hours, ensuring compliance with all aspects of the process. Keeping the Service Desk informed about ongoing Major Incidents and potential workarounds. Key Skills and Experience Demonstrated experience in team supervision, workload prioritization, and resource management. Measurable experience in ITIL service management disciplines such as Incident, Major Incident, and Request Fulfilment, with some exposure to Problem and Change disciplines. Ability to manage personal and team workloads effectively, including roster management. Proven ability to measure and monitor team operational performance through agreed KPIs and provide management reports. Significant experience in customer service management, particularly with high-profile and VIP customers in demanding environments. Ability to prioritize personal and team workloads to meet changing business requirements. Proficiency in supporting various technologies including Microsoft Windows 10 and Windows 11, Microsoft Office 365 or above, iPhone devices, printing solutions, Active Directory, email management systems, document management systems, encryption software, and related tools. Experience with NexThink is preferred. For more information, please appy! Our client is unable to offer sponsorship at this time.
Apr 18, 2024
Full time
Job Description Jackson Hogg are delighted to be working with a company based in Newcastle on their search for a Service Desk Team Leader. This is a permanent role operating on a hybrid basis. The Team The Service Desk operates within the EMEA Service Delivery Team, serving as the primary contact point for both our London and International Offices. Our team's core objective is to provide top-tier IT support to the business. The Role Under the supervision of the Service Desk Manager, this position demands a proactive, well-organised, and self-motivated individual. Strong written and verbal communication skills are essential as the role involves interacting with business personnel and internal IT stakeholders across all levels. Technical proficiency is also required, as the role involves actively contributing to issue resolution while fulfilling leadership responsibilities. Key Responsibilities: The role encompasses, but is not limited to, the following: Team Management: Managing team schedules to ensure adequate coverage during prescribed times. Sharing responsibilities with the Service Desk Team Leader (Desktop Support and User Admin) in the absence of the Service Desk Manager. Contributing to the implementation and adherence to ITIL processes and best practices within the Service Desk. Assisting in monitoring and reporting on KPIs and SLAs for the team. Leading the First Line Team: Ensuring accurate identification and reporting of trend analysis and potential problem areas by the team. Conducting regular one-to-one sessions with team members to discuss performance, training needs, and review yearly objectives. Ensuring sufficient coverage on the first line desk daily. Monitoring ServiceNow call queues to ensure timely ticket resolution within SLA and to the required standards. Escalation Point: Serving as the initial escalation point for customer escalations. Participating in the internal Service Desk escalation team as a technical point of contact for analysts and apprentices. Process Management: Identifying service improvement initiatives and ensuring documentation, reporting, and adherence within the Service Desk. Assisting the Service Desk Manager in creating, maintaining, and distributing all Service Desk Processes. Quality Management: Identifying ticket quality issues through monthly reviews, generating reports on team members' performance, and ensuring prompt resolution of any issues. Ensuring monthly reporting on Quality Management is available to relevant managers. Major Incident Management: Collaborating with the Service Desk Manager to oversee the Major Incident process during office hours, ensuring compliance with all aspects of the process. Keeping the Service Desk informed about ongoing Major Incidents and potential workarounds. Key Skills and Experience Demonstrated experience in team supervision, workload prioritization, and resource management. Measurable experience in ITIL service management disciplines such as Incident, Major Incident, and Request Fulfilment, with some exposure to Problem and Change disciplines. Ability to manage personal and team workloads effectively, including roster management. Proven ability to measure and monitor team operational performance through agreed KPIs and provide management reports. Significant experience in customer service management, particularly with high-profile and VIP customers in demanding environments. Ability to prioritize personal and team workloads to meet changing business requirements. Proficiency in supporting various technologies including Microsoft Windows 10 and Windows 11, Microsoft Office 365 or above, iPhone devices, printing solutions, Active Directory, email management systems, document management systems, encryption software, and related tools. Experience with NexThink is preferred. For more information, please appy! Our client is unable to offer sponsorship at this time.
Required for a specialist solutions provider to the Food industry. Joining a small but select team of technical and solutions specialists, you will manage and maintain the effective operation of the company's cloud IOT solutions and services. Working across multiple virtual servers and countries and collaborating closely with the development teams in effectively deploying software, managing releases, ensuring data security and integrity, mitigating downtime, diagnosing and troubleshooting issues and providing second / third level customer support I am eager to speak to any Systems Analysts or Service Delivery Managers with experience with both internal and external client support across both cloud based and self-hosted applications, specifically with strong experience of azure and familiarity with working with ISO 27000, and Agile solutions such as Jira. Responsibilities will include: Manage the Head Office IT system, ensuring that all services and necessary devices are available to employees at all times Manage and maintain ISO 27017 and Cyber Essentials accreditation, and related PEN testing with particular attention to data security, access and cyber security Ensure that Virtual Machine capacities are optimally scaled Operate an effective backup and recovery strategy Optimise and implement opportunities so far as practicable to achieve a single schema multi-tenant solution Work closely with the Development team to release tested applications and services to UAT and production environments with minimal user impact. This will be for cloud and on-prem environments. Operate 2nd line support for UK, Europe and Middle East, and third line support across the business. Manage the Support portal within Jira, ensuring that tickets are raised and acted on according to SL standards. Escalate bugs and system deficiencies to the Development team and assist in the weekly prioritisation of development/rectification requirements. Provide IT assistance to self-hosted sites where necessary and ensure continued support for legacy systems This role is based in Leicestershire and is a Hybrid role that will require 3 days per week on site. This role would be suited to those who are already operating as a Service Delivery Manager or a lead Systems Analyst who is looking to make that next step into a formal Service Management position
Apr 18, 2024
Full time
Required for a specialist solutions provider to the Food industry. Joining a small but select team of technical and solutions specialists, you will manage and maintain the effective operation of the company's cloud IOT solutions and services. Working across multiple virtual servers and countries and collaborating closely with the development teams in effectively deploying software, managing releases, ensuring data security and integrity, mitigating downtime, diagnosing and troubleshooting issues and providing second / third level customer support I am eager to speak to any Systems Analysts or Service Delivery Managers with experience with both internal and external client support across both cloud based and self-hosted applications, specifically with strong experience of azure and familiarity with working with ISO 27000, and Agile solutions such as Jira. Responsibilities will include: Manage the Head Office IT system, ensuring that all services and necessary devices are available to employees at all times Manage and maintain ISO 27017 and Cyber Essentials accreditation, and related PEN testing with particular attention to data security, access and cyber security Ensure that Virtual Machine capacities are optimally scaled Operate an effective backup and recovery strategy Optimise and implement opportunities so far as practicable to achieve a single schema multi-tenant solution Work closely with the Development team to release tested applications and services to UAT and production environments with minimal user impact. This will be for cloud and on-prem environments. Operate 2nd line support for UK, Europe and Middle East, and third line support across the business. Manage the Support portal within Jira, ensuring that tickets are raised and acted on according to SL standards. Escalate bugs and system deficiencies to the Development team and assist in the weekly prioritisation of development/rectification requirements. Provide IT assistance to self-hosted sites where necessary and ensure continued support for legacy systems This role is based in Leicestershire and is a Hybrid role that will require 3 days per week on site. This role would be suited to those who are already operating as a Service Delivery Manager or a lead Systems Analyst who is looking to make that next step into a formal Service Management position
Company description: ClearCourse Job description: Are you eager to join a vibrant, fast-paced, and mentally stimulating environment? At ClearCourse, you will have the opportunity to further your skills and career as a Senior .NET Developer. Join our passionate team and work alongside talented professionals who will support your development. About ClearCourse Join a rapidly growing collaborative of disruptive technology companies working together to build a great software and payments business, with exceptional people and the best products and services. Across our portfolio of software platforms, we're creating an environment where talented entrepreneurs and businesses flourish. Our team is over 900 people strong and supports over 20,000 customers across the globe. We have 40 brands located across the UK and internationally, with two primary UK ClearCourse hubs, in which multiple brands are located in London and Preston. These market-leading software businesses form our five verticals; with our integrated payments platform, ClearAccept intrinsic to the entire organisation. Working better together is central to everything we do, each time we add a new business we're adding new ideas and innovation. Our mission is to help our customers build great businesses with our industry-specific software and embedded payments solutions. Our membership services platform is on a mission to revolutionize the way organizations manage their memberships. As a ClearCourse employee, you'll be part of a dynamic team that is dedicated to delivering innovative solutions and exceptional service to our clients. Job Overview The Senior .NET Developer role is responsible for the delivery for all assigned user stories from estimation through code, bug fixing and documentation while achieving Target Velocity for the Sprint and or other measure of throughput as per the project methodology. The Senior .NET Developer works within a delivery team, typically including a mix of Developers, Solution Architects, QA Engineers, Business Analysts, Functional Consultants and Scrum Masters (client-facing Project Manager). The role is responsible for creation and estimate tasks, writing of quality code to agreed standards defined Principal Solution Architecture team. This role has a strong delivery component and is responsible for delivery of software in agile Sprints, The Senior .NET Developer should take ownership of their User Stories as well as perform code reviews for others, taking care to think about performance, security and maintainability. Your responsibilities will include, but not be limited to: Planning Delivery Leadership Required attributes and experience: At least 5 years of experience in software development and at least 2 years of experience in Umbraco or Azure Strong understanding of C# and ASP.NET Experience with HTML, CSS, JavaScript and JavaScript Frameworks such as Angular, React or Vue.js Experience with Azure cloud platform and its services Experience with Unit Testing frameworks ClearCourse Employee Benefits Life Assurance and private medical cover with cash plan Group Income Protection and enhanced Company Pension Enhanced maternity, paternity and adoption pay Generous training budgets and reimbursement for professional memberships Hybrid-working model with 25 days annual leave 24/7 employee assistance programme including Peppy Health App Bike to Work Scheme Generous Recruitment referral scheme Additional flexible benefits with the Perkbox platform, providing discounts and freebies from major retailers Are you ready to take your next step or know someone who is? Apply to ClearCourse today! We offer: Life Assurance and private medical cover with cash plan Group Income Protection and enhanced Company Pension Enhanced maternity, paternity and adoption pay Generous training budgets and reimbursement for professional memberships Hybrid-working model with 25 days annual leave 24/7 employee assistance programme including Peppy Health App Bike to Work Scheme Generous Recruitment referral scheme Additional flexible benefits with the Perkbox platform, providing discounts and freebies from major retailers
Apr 18, 2024
Full time
Company description: ClearCourse Job description: Are you eager to join a vibrant, fast-paced, and mentally stimulating environment? At ClearCourse, you will have the opportunity to further your skills and career as a Senior .NET Developer. Join our passionate team and work alongside talented professionals who will support your development. About ClearCourse Join a rapidly growing collaborative of disruptive technology companies working together to build a great software and payments business, with exceptional people and the best products and services. Across our portfolio of software platforms, we're creating an environment where talented entrepreneurs and businesses flourish. Our team is over 900 people strong and supports over 20,000 customers across the globe. We have 40 brands located across the UK and internationally, with two primary UK ClearCourse hubs, in which multiple brands are located in London and Preston. These market-leading software businesses form our five verticals; with our integrated payments platform, ClearAccept intrinsic to the entire organisation. Working better together is central to everything we do, each time we add a new business we're adding new ideas and innovation. Our mission is to help our customers build great businesses with our industry-specific software and embedded payments solutions. Our membership services platform is on a mission to revolutionize the way organizations manage their memberships. As a ClearCourse employee, you'll be part of a dynamic team that is dedicated to delivering innovative solutions and exceptional service to our clients. Job Overview The Senior .NET Developer role is responsible for the delivery for all assigned user stories from estimation through code, bug fixing and documentation while achieving Target Velocity for the Sprint and or other measure of throughput as per the project methodology. The Senior .NET Developer works within a delivery team, typically including a mix of Developers, Solution Architects, QA Engineers, Business Analysts, Functional Consultants and Scrum Masters (client-facing Project Manager). The role is responsible for creation and estimate tasks, writing of quality code to agreed standards defined Principal Solution Architecture team. This role has a strong delivery component and is responsible for delivery of software in agile Sprints, The Senior .NET Developer should take ownership of their User Stories as well as perform code reviews for others, taking care to think about performance, security and maintainability. Your responsibilities will include, but not be limited to: Planning Delivery Leadership Required attributes and experience: At least 5 years of experience in software development and at least 2 years of experience in Umbraco or Azure Strong understanding of C# and ASP.NET Experience with HTML, CSS, JavaScript and JavaScript Frameworks such as Angular, React or Vue.js Experience with Azure cloud platform and its services Experience with Unit Testing frameworks ClearCourse Employee Benefits Life Assurance and private medical cover with cash plan Group Income Protection and enhanced Company Pension Enhanced maternity, paternity and adoption pay Generous training budgets and reimbursement for professional memberships Hybrid-working model with 25 days annual leave 24/7 employee assistance programme including Peppy Health App Bike to Work Scheme Generous Recruitment referral scheme Additional flexible benefits with the Perkbox platform, providing discounts and freebies from major retailers Are you ready to take your next step or know someone who is? Apply to ClearCourse today! We offer: Life Assurance and private medical cover with cash plan Group Income Protection and enhanced Company Pension Enhanced maternity, paternity and adoption pay Generous training budgets and reimbursement for professional memberships Hybrid-working model with 25 days annual leave 24/7 employee assistance programme including Peppy Health App Bike to Work Scheme Generous Recruitment referral scheme Additional flexible benefits with the Perkbox platform, providing discounts and freebies from major retailers
Marketing & Communications Manager - Cinema & Events Our Woking Complex offers a world of entertainment under one roof, right in the heart of Surrey. The New Victoria Theatre opened in 1992 and is firmly established as one of the most beloved theatres in the Southeast. Boasting state-of-the-art facilities, excellent acoustics and clear sight lines it has hosted first-class performances from the Royal Shakespeare Company, the National Theatre, Matthew Bourne and a number of hit shows direct from the West End. The Rhoda McGaw Theatre caters for Woking's many community groups, societies, semi-professional, and professional content. It has a varied programme of entertainment throughout the year including musical theatre, comedy, opera, dance, drama and youth performances. Our Nova Cinema is Surrey's go-to destination for the ultimate cinema experience. With hand-picked programming and all the latest releases, it has seven stylish screens (including one luxury screen), an elegant full-service bar and a suite for community and business hire. ATG Entertainment is proud to stand at the forefront of the live entertainment industry. Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success. We own, operate or programme some of the world's most iconic venues ; ATG Entertainment manages 64 venues across Britain, the US and Germany. We are the world leader in theatre ticketing ; We process more than 18 million tickets every year for hit musicals, acclaimed plays, concerts, comedy shows and a variety of other live events across the UK, US, and Germany. We present the world's best live entertainment in our venues ; working alongside the world's leading producers and creative artists, our venues present an extraordinarily diverse range of top-quality entertainment. We produce award-winning shows ; our in-house production team, ATG Productions, are dedicated to producing critically acclaimed, commercially successful and creatively ambitious work for the West End, Broadway, Continental Europe and beyond. We are excited to be recruiting a Marketing & Communications Manager, focusing on our Cinema & Events! This role is part of the venue Marketing & Communications team in one of ATG's regional venues, and reports to the venue's Head of Sales, Marketing & Development. The role is responsible for the Marketing & Communications Officer and any other support posts. The Overall Purpose of this role is to: Lead as required on planning and delivery of events & cinema campaigns that drive ticket sales and revenue and nurture the audience base, and take responsibility for identifying sales opportunities to increase occupancy and revenue. Raise the media profile of the venue by creating innovative events, campaigns, partnerships, content, stunts or other opportunities that get widely noticed and talked about, and drive ticket sales. Nurture and manage a strong network of relationships with the media, local organisations and influencers in order to create earned reach. Grow the reach and engagement of the venue's social and editorial channels. Drive cinema membership scheme & events business at the venue. Bridge the gap between operational aspects of the team and the strategic aims of venue leadership. Foster relationships with businesses and individuals, with the aim of growing revenue from corporate & sponsorship avenues. We are open to specific industry background however we'd love you to have experience of working in marketing & communications specifically within an arts and culture or events environment. Interested? Please click on the link to view our full Job Description! We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible. If you'd like to discuss accessibility prior to applying, please review our job description where you will see a contact e mail address to request a confidential discussion. We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk
Apr 18, 2024
Full time
Marketing & Communications Manager - Cinema & Events Our Woking Complex offers a world of entertainment under one roof, right in the heart of Surrey. The New Victoria Theatre opened in 1992 and is firmly established as one of the most beloved theatres in the Southeast. Boasting state-of-the-art facilities, excellent acoustics and clear sight lines it has hosted first-class performances from the Royal Shakespeare Company, the National Theatre, Matthew Bourne and a number of hit shows direct from the West End. The Rhoda McGaw Theatre caters for Woking's many community groups, societies, semi-professional, and professional content. It has a varied programme of entertainment throughout the year including musical theatre, comedy, opera, dance, drama and youth performances. Our Nova Cinema is Surrey's go-to destination for the ultimate cinema experience. With hand-picked programming and all the latest releases, it has seven stylish screens (including one luxury screen), an elegant full-service bar and a suite for community and business hire. ATG Entertainment is proud to stand at the forefront of the live entertainment industry. Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success. We own, operate or programme some of the world's most iconic venues ; ATG Entertainment manages 64 venues across Britain, the US and Germany. We are the world leader in theatre ticketing ; We process more than 18 million tickets every year for hit musicals, acclaimed plays, concerts, comedy shows and a variety of other live events across the UK, US, and Germany. We present the world's best live entertainment in our venues ; working alongside the world's leading producers and creative artists, our venues present an extraordinarily diverse range of top-quality entertainment. We produce award-winning shows ; our in-house production team, ATG Productions, are dedicated to producing critically acclaimed, commercially successful and creatively ambitious work for the West End, Broadway, Continental Europe and beyond. We are excited to be recruiting a Marketing & Communications Manager, focusing on our Cinema & Events! This role is part of the venue Marketing & Communications team in one of ATG's regional venues, and reports to the venue's Head of Sales, Marketing & Development. The role is responsible for the Marketing & Communications Officer and any other support posts. The Overall Purpose of this role is to: Lead as required on planning and delivery of events & cinema campaigns that drive ticket sales and revenue and nurture the audience base, and take responsibility for identifying sales opportunities to increase occupancy and revenue. Raise the media profile of the venue by creating innovative events, campaigns, partnerships, content, stunts or other opportunities that get widely noticed and talked about, and drive ticket sales. Nurture and manage a strong network of relationships with the media, local organisations and influencers in order to create earned reach. Grow the reach and engagement of the venue's social and editorial channels. Drive cinema membership scheme & events business at the venue. Bridge the gap between operational aspects of the team and the strategic aims of venue leadership. Foster relationships with businesses and individuals, with the aim of growing revenue from corporate & sponsorship avenues. We are open to specific industry background however we'd love you to have experience of working in marketing & communications specifically within an arts and culture or events environment. Interested? Please click on the link to view our full Job Description! We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible. If you'd like to discuss accessibility prior to applying, please review our job description where you will see a contact e mail address to request a confidential discussion. We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders-empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fueled by the goal of helping our clients thrive and enabling them to make the world a better place. BCG X BCG X is the tech build & design unit of BCG. Turbocharging BCG's deep industry and functional expertise, BCG X brings together advanced tech knowledge and ambitious entrepreneurship to help organizations enable innovation at scale. With nearly 3,000 technologists, scientists, programmers, engineers, and human-centered designers located across 80+ cities, BCG X builds and designs platforms and software to address the world's most important challenges and opportunities. Teaming across our practices, and in close collaboration with our clients, our end-to-end global team unlocks new possibilities. Together we're creating the bold and disruptive products, services, and businesses of tomorrow. Practice Area Profile What You'll Do The Responsible AI Senior Analyst plays a critical role leading interaction with our AI product teams to ensure alignment with our Responsible AI policy, principles, and standards, as well as supporting the design, continuous improvement, and execution of the overall Responsible AI program at BCG. YOU'RE GOOD AT Working in a fast-paced environment where you engage with a myriad of AI product teams working across client, industry, and geographic contexts to help them identify Responsible AI risks and develop mitigation plans, using your experience with and passion for Responsible AI to look for ways we can continually improve our program, while coordinating with stakeholders across BCG and contributing to thought leadership. Responsible AI Senior Analysts work with a diverse set of stakeholders to: Ensure responsible development of AI products by providing Responsible AI expert support to AI product teams, including conducting independent product reviews, responding to ad hoc support requests, and facilitating workshops and learning opportunities Engage directly with client teams on Responsible AI-related issues across the entire software development lifecycle of an AI product Oversee execution of the Responsible AI risk monitoring processes (e.g., identify and assess risks, oversee development of mitigation plans, escalate issues, recommend paths forward) Assist with Responsible AI Committee meetings and help refine Committee procedures Help coordinate multi-stakeholder work across Legal, Compliance, Security, and other related teams Maintain and update the Responsible AI program content, structure, and processes Develop and integrate Responsible AI tools and frameworks into AI product delivery Build Responsible AI culture and awareness through creation, update, coordination, and delivery of Responsible AI training content for technical and non-technical audiences at all levels of seniority Contribute to Responsible AI thought leadership, technical tutorials, and tool development Monitor emerging global AI regulatory frameworks and policies and help translate into required Responsible AI program updates Remain up-to-date on emerging frameworks, standards, technical approaches, and related issues by participating in workshops, reading professional publications, maintaining personal networks, and participating in professional organisations Identify and develop partnership opportunities with key players in the Responsible AI domain What You'll Bring (Experience & Qualifications) 3-5+ years of experience in Responsible AI/AI ethics, including directly engaging with AI product teams 3-5+ years of experience in program/project management and team leadership Excellent written and verbal communication skills across technical and non-technical audiences Stellar problem-solving and risk identification/mitigation skills in business contexts Demonstrable knowledge of Responsible AI issues, trends, frameworks, and best practices Working knowledge of emerging AI regulatory and legal frameworks across the globe Software development and coding abilities are strongly preferred You'll work in a fast-paced, intellectually challenging, product-oriented environment where we advance our thinking about and operationalization of Responsible AI. You'll engage with a diverse set of stakeholders, including senior executives, product developers, product managers, legal, compliance, and security teams, as well as BCG X's Chief AI Ethics Officer, the Director of the Responsible AI team, and other members of the Responsible AI team.
Apr 18, 2024
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders-empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fueled by the goal of helping our clients thrive and enabling them to make the world a better place. BCG X BCG X is the tech build & design unit of BCG. Turbocharging BCG's deep industry and functional expertise, BCG X brings together advanced tech knowledge and ambitious entrepreneurship to help organizations enable innovation at scale. With nearly 3,000 technologists, scientists, programmers, engineers, and human-centered designers located across 80+ cities, BCG X builds and designs platforms and software to address the world's most important challenges and opportunities. Teaming across our practices, and in close collaboration with our clients, our end-to-end global team unlocks new possibilities. Together we're creating the bold and disruptive products, services, and businesses of tomorrow. Practice Area Profile What You'll Do The Responsible AI Senior Analyst plays a critical role leading interaction with our AI product teams to ensure alignment with our Responsible AI policy, principles, and standards, as well as supporting the design, continuous improvement, and execution of the overall Responsible AI program at BCG. YOU'RE GOOD AT Working in a fast-paced environment where you engage with a myriad of AI product teams working across client, industry, and geographic contexts to help them identify Responsible AI risks and develop mitigation plans, using your experience with and passion for Responsible AI to look for ways we can continually improve our program, while coordinating with stakeholders across BCG and contributing to thought leadership. Responsible AI Senior Analysts work with a diverse set of stakeholders to: Ensure responsible development of AI products by providing Responsible AI expert support to AI product teams, including conducting independent product reviews, responding to ad hoc support requests, and facilitating workshops and learning opportunities Engage directly with client teams on Responsible AI-related issues across the entire software development lifecycle of an AI product Oversee execution of the Responsible AI risk monitoring processes (e.g., identify and assess risks, oversee development of mitigation plans, escalate issues, recommend paths forward) Assist with Responsible AI Committee meetings and help refine Committee procedures Help coordinate multi-stakeholder work across Legal, Compliance, Security, and other related teams Maintain and update the Responsible AI program content, structure, and processes Develop and integrate Responsible AI tools and frameworks into AI product delivery Build Responsible AI culture and awareness through creation, update, coordination, and delivery of Responsible AI training content for technical and non-technical audiences at all levels of seniority Contribute to Responsible AI thought leadership, technical tutorials, and tool development Monitor emerging global AI regulatory frameworks and policies and help translate into required Responsible AI program updates Remain up-to-date on emerging frameworks, standards, technical approaches, and related issues by participating in workshops, reading professional publications, maintaining personal networks, and participating in professional organisations Identify and develop partnership opportunities with key players in the Responsible AI domain What You'll Bring (Experience & Qualifications) 3-5+ years of experience in Responsible AI/AI ethics, including directly engaging with AI product teams 3-5+ years of experience in program/project management and team leadership Excellent written and verbal communication skills across technical and non-technical audiences Stellar problem-solving and risk identification/mitigation skills in business contexts Demonstrable knowledge of Responsible AI issues, trends, frameworks, and best practices Working knowledge of emerging AI regulatory and legal frameworks across the globe Software development and coding abilities are strongly preferred You'll work in a fast-paced, intellectually challenging, product-oriented environment where we advance our thinking about and operationalization of Responsible AI. You'll engage with a diverse set of stakeholders, including senior executives, product developers, product managers, legal, compliance, and security teams, as well as BCG X's Chief AI Ethics Officer, the Director of the Responsible AI team, and other members of the Responsible AI team.
Description Embedded Software Engineer (C++) Robert Half is proud to have partnered once again on a retained basis to recruit an Embedded Software Engineer with Third Dimension Software in Bristol - world leading manufacturers of hand-held, non-contact precision measurement tools. This is a fantastic opportunity for a candidate with a passion for developing high-performance, reliable software solutions, to join a close-knit team, in a business that is growing and innovating. The role offers hybrid working, with a requirement to be on-site with the team in Filton (Bristol) at least twice a week. Please note that sponsorship is NOT available for this position The Company: Third Dimension are a well-established, privately-owned business made up of talented people from a variety of backgrounds and disciplines, with a long track record of supplying non-contact optical measurement equipment and services to the largest names in aerospace, automotive and energy sectors worldwide - Airbus, GE Aviation, Bentley, Rolls-Royce, Aston Martin, and Samsung, just to name a few. The software portfolio currently includes applications (C++) running on a handheld device (WEC7 or Linux), and desktop/cross platform applications (C#). Their vision is to lead dimensional metrology innovation, transforming to manufacturing industry and be the first-choice partner for quick and accurate measurement data, enabling advanced manufacturing by delivering smart, innovative solutions. No matter your role in the team, the culture is shaped and guided by their 3 key values: Keep it Simple, Work Together and Delivery Excellence. Role: As an Embedded Software Engineer, reporting to the Software Manager, you'll play an important part in the development team, guiding architectural direction, promoting portable code and ensuring quality across both embedded and companion application solutions. Some of your responsibilities will be as follows: Developing, testing, and debugging software. Collaborating with other engineers in the team to create software solutions. Ensuring solutions are created to the highest standard, with performance and user experience in mind. Develop efficient, testable, and reusable code, promoting best practices. Competencies: Positive "can do" attitude with excellent communication skills. Analytical thinking with a keen eye for detail. Ability to work autonomously and proactively solve problems. Technical Skills: 3+ years commercial C/C++ development experience. Experience with embedded systems. Experience developing for Linux. SDLC, revision control and change configuration management. Desirables: Cross-platform development experience. Knowledge of metrology. Knowledge of advanced manufacturing techniques. Experience working Windows CE. Salary & Benefits: The successful applicant will receive a competitive salary of up to £65,000, the opportunity for flexible hybrid working, as well as a host of other benefits including health insurance, health cash plan, death in service and matched pension contributions. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
Apr 17, 2024
Full time
Description Embedded Software Engineer (C++) Robert Half is proud to have partnered once again on a retained basis to recruit an Embedded Software Engineer with Third Dimension Software in Bristol - world leading manufacturers of hand-held, non-contact precision measurement tools. This is a fantastic opportunity for a candidate with a passion for developing high-performance, reliable software solutions, to join a close-knit team, in a business that is growing and innovating. The role offers hybrid working, with a requirement to be on-site with the team in Filton (Bristol) at least twice a week. Please note that sponsorship is NOT available for this position The Company: Third Dimension are a well-established, privately-owned business made up of talented people from a variety of backgrounds and disciplines, with a long track record of supplying non-contact optical measurement equipment and services to the largest names in aerospace, automotive and energy sectors worldwide - Airbus, GE Aviation, Bentley, Rolls-Royce, Aston Martin, and Samsung, just to name a few. The software portfolio currently includes applications (C++) running on a handheld device (WEC7 or Linux), and desktop/cross platform applications (C#). Their vision is to lead dimensional metrology innovation, transforming to manufacturing industry and be the first-choice partner for quick and accurate measurement data, enabling advanced manufacturing by delivering smart, innovative solutions. No matter your role in the team, the culture is shaped and guided by their 3 key values: Keep it Simple, Work Together and Delivery Excellence. Role: As an Embedded Software Engineer, reporting to the Software Manager, you'll play an important part in the development team, guiding architectural direction, promoting portable code and ensuring quality across both embedded and companion application solutions. Some of your responsibilities will be as follows: Developing, testing, and debugging software. Collaborating with other engineers in the team to create software solutions. Ensuring solutions are created to the highest standard, with performance and user experience in mind. Develop efficient, testable, and reusable code, promoting best practices. Competencies: Positive "can do" attitude with excellent communication skills. Analytical thinking with a keen eye for detail. Ability to work autonomously and proactively solve problems. Technical Skills: 3+ years commercial C/C++ development experience. Experience with embedded systems. Experience developing for Linux. SDLC, revision control and change configuration management. Desirables: Cross-platform development experience. Knowledge of metrology. Knowledge of advanced manufacturing techniques. Experience working Windows CE. Salary & Benefits: The successful applicant will receive a competitive salary of up to £65,000, the opportunity for flexible hybrid working, as well as a host of other benefits including health insurance, health cash plan, death in service and matched pension contributions. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
Head of Software Engineering Hertfordshire £140k - £150k + Package A Market leading retail focussed client based in Hertfordshire is looking to hire a head of software engineering, this role reports to the CTO, this is a technically focussed role where you will be managing onsite and offshore teams across Asia, but also working on large client programs across the UK, Europe and the US. Managing teams across the UK and Asia, this will consist of software engineers, tech leads, and project delivery managers. Working closely with the CTO and CEO and 3rd party vendors across sectors within retail and e-commerce. Day to day responsibilities will include: Being hands-on and hands off: working closely with the 50-person strong development team with plans to grow to over the next 12 months Advising on product, product architecture, and best practice Working within an agile methodology to ensure work is completed to spec and on time Liaising with the C-Suite team to display product roadmap and consult intra-business Excellent package on offer This is an onsite role based in the office 4/5 days a week with some international travel involved. Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative. BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.
Apr 17, 2024
Full time
Head of Software Engineering Hertfordshire £140k - £150k + Package A Market leading retail focussed client based in Hertfordshire is looking to hire a head of software engineering, this role reports to the CTO, this is a technically focussed role where you will be managing onsite and offshore teams across Asia, but also working on large client programs across the UK, Europe and the US. Managing teams across the UK and Asia, this will consist of software engineers, tech leads, and project delivery managers. Working closely with the CTO and CEO and 3rd party vendors across sectors within retail and e-commerce. Day to day responsibilities will include: Being hands-on and hands off: working closely with the 50-person strong development team with plans to grow to over the next 12 months Advising on product, product architecture, and best practice Working within an agile methodology to ensure work is completed to spec and on time Liaising with the C-Suite team to display product roadmap and consult intra-business Excellent package on offer This is an onsite role based in the office 4/5 days a week with some international travel involved. Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative. BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.
Description Embedded Software Engineer (C++) Robert Half is proud to have partnered once again on a retained basis to recruit an Embedded Software Engineer with Third Dimension Software in Bristol - world leading manufacturers of hand-held, non-contact precision measurement tools. This is a fantastic opportunity for a candidate with a passion for developing high-performance, reliable software solutions, to join a close-knit team, in a business that is growing and innovating. The role offers hybrid working, with a requirement to be on-site with the team in Filton (Bristol) at least twice a week. *Please note that sponsorship is NOT available for this position* The Company: Third Dimension are a well-established, privately-owned business made up of talented people from a variety of backgrounds and disciplines, with a long track record of supplying non-contact optical measurement equipment and services to the largest names in aerospace, automotive and energy sectors worldwide - Airbus, GE Aviation, Bentley, Rolls-Royce, Aston Martin, and Samsung, just to name a few. The software portfolio currently includes applications (C++) running on a handheld device (WEC7 or Linux), and desktop/cross platform applications (C#). Their vision is to lead dimensional metrology innovation, transforming to manufacturing industry and be the first-choice partner for quick and accurate measurement data, enabling advanced manufacturing by delivering smart, innovative solutions. No matter your role in the team, the culture is shaped and guided by their 3 key values: Keep it Simple, Work Together and Delivery Excellence. Role: As an Embedded Software Engineer, reporting to the Software Manager, you'll play an important part in the development team, guiding architectural direction, promoting portable code and ensuring quality across both Embedded and companion application solutions. Some of your responsibilities will be as follows: Developing, testing, and debugging software. Collaborating with other engineers in the team to create software solutions. Ensuring solutions are created to the highest standard, with performance and user experience in mind. Develop efficient, testable, and reusable code, promoting best practices. Competencies: Positive "can do" attitude with excellent communication skills. Analytical thinking with a keen eye for detail. Ability to work autonomously and proactively solve problems. Technical Skills: 3+ years commercial C/C++ development experience. Experience with Embedded systems. Experience developing for Linux. SDLC, revision control and change configuration management. Desirables: Cross-platform development experience. Knowledge of metrology. Knowledge of advanced manufacturing techniques. Experience working Windows CE. Salary & Benefits: The successful applicant will receive a competitive salary of up to £65,000, the opportunity for flexible hybrid working, as well as a host of other benefits including health insurance, health cash plan, death in service and matched pension contributions. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
Apr 17, 2024
Full time
Description Embedded Software Engineer (C++) Robert Half is proud to have partnered once again on a retained basis to recruit an Embedded Software Engineer with Third Dimension Software in Bristol - world leading manufacturers of hand-held, non-contact precision measurement tools. This is a fantastic opportunity for a candidate with a passion for developing high-performance, reliable software solutions, to join a close-knit team, in a business that is growing and innovating. The role offers hybrid working, with a requirement to be on-site with the team in Filton (Bristol) at least twice a week. *Please note that sponsorship is NOT available for this position* The Company: Third Dimension are a well-established, privately-owned business made up of talented people from a variety of backgrounds and disciplines, with a long track record of supplying non-contact optical measurement equipment and services to the largest names in aerospace, automotive and energy sectors worldwide - Airbus, GE Aviation, Bentley, Rolls-Royce, Aston Martin, and Samsung, just to name a few. The software portfolio currently includes applications (C++) running on a handheld device (WEC7 or Linux), and desktop/cross platform applications (C#). Their vision is to lead dimensional metrology innovation, transforming to manufacturing industry and be the first-choice partner for quick and accurate measurement data, enabling advanced manufacturing by delivering smart, innovative solutions. No matter your role in the team, the culture is shaped and guided by their 3 key values: Keep it Simple, Work Together and Delivery Excellence. Role: As an Embedded Software Engineer, reporting to the Software Manager, you'll play an important part in the development team, guiding architectural direction, promoting portable code and ensuring quality across both Embedded and companion application solutions. Some of your responsibilities will be as follows: Developing, testing, and debugging software. Collaborating with other engineers in the team to create software solutions. Ensuring solutions are created to the highest standard, with performance and user experience in mind. Develop efficient, testable, and reusable code, promoting best practices. Competencies: Positive "can do" attitude with excellent communication skills. Analytical thinking with a keen eye for detail. Ability to work autonomously and proactively solve problems. Technical Skills: 3+ years commercial C/C++ development experience. Experience with Embedded systems. Experience developing for Linux. SDLC, revision control and change configuration management. Desirables: Cross-platform development experience. Knowledge of metrology. Knowledge of advanced manufacturing techniques. Experience working Windows CE. Salary & Benefits: The successful applicant will receive a competitive salary of up to £65,000, the opportunity for flexible hybrid working, as well as a host of other benefits including health insurance, health cash plan, death in service and matched pension contributions. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
E-trading Support Analyst - Financial Services - London - Permanent - hybrid (3 days office/2 days wfh) We are seeking a talented an experienced e-trading Support Analyst to join our client, a large commodities house based in city of london on a permanent basis. You should have experience of Bloomberg and/or Refinitive or Reuters platforms along with Linux and other support technologies. In this role, you will be responsible for providing technical support expertise for our eCommerce trading platforms. You will collaborate with cross-functional teams and end users to troubleshoot issues, vendor engagement, implement enhancements, and optimize the performance of the platform. The ideal candidate should have a strong background in eCommerce trading systems, possess excellent problem-solving skills, and be able to work in a fast-paced environment. Key Responsibilities: Pre-Trade System 2nd line application support out of London, for global regions Provide analysis, design & development for solutions to problems raised, following best practices. Identifying and communicating issues and risks to manager as appropriate in a timely manner. Support Level 1.5 teams with problem investigation, resolution and knowledge transfer as required. Pro-actively responding to the demands, challenges of Business and other IT Departments, prioritizing those solutions/demands and managing expectations of users/customers. Ensure the robustness of systems and procedures within eCommerce IT. Share knowledge and participate as a team member within eCommerce IT team. Participate in Functional and User Acceptance Testing for projects in the Bank that impact the eCommerce IT. Required Skills, Knowledge, Experience and Values: Bachelor's degree in computer science, information technology, or a related field. Relevant work experience may be considered in lieu of a degree. Proven experience in eCommerce/eMarkets support, preferably in a Smart Trade environment. Good working knowledge of trade processing, trade types, and straight-through processing. Experience with Linux Familiarity with API integrations and web services. Strong analytical and problem-solving skills, with the ability to diagnose and troubleshoot technical issues. Excellent communication skills and the ability to collaborate effectively with crossfunctional teams. Self-motivated and able to work independently as well as part of a team. Desirable Skills: Experience with Smart Trade concepts and technologies. Strong knowledge of eCommerce trading and market data platforms and technologies, such as Bloomberg, Refinitiv, and Ffastfill. Attention to detail and the ability to prioritize tasks in a fast paced environment. *Please note that this role will be working on a hybrid model of 3 days minimum in the office and 2 days wfh.* Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailing
Apr 17, 2024
Full time
E-trading Support Analyst - Financial Services - London - Permanent - hybrid (3 days office/2 days wfh) We are seeking a talented an experienced e-trading Support Analyst to join our client, a large commodities house based in city of london on a permanent basis. You should have experience of Bloomberg and/or Refinitive or Reuters platforms along with Linux and other support technologies. In this role, you will be responsible for providing technical support expertise for our eCommerce trading platforms. You will collaborate with cross-functional teams and end users to troubleshoot issues, vendor engagement, implement enhancements, and optimize the performance of the platform. The ideal candidate should have a strong background in eCommerce trading systems, possess excellent problem-solving skills, and be able to work in a fast-paced environment. Key Responsibilities: Pre-Trade System 2nd line application support out of London, for global regions Provide analysis, design & development for solutions to problems raised, following best practices. Identifying and communicating issues and risks to manager as appropriate in a timely manner. Support Level 1.5 teams with problem investigation, resolution and knowledge transfer as required. Pro-actively responding to the demands, challenges of Business and other IT Departments, prioritizing those solutions/demands and managing expectations of users/customers. Ensure the robustness of systems and procedures within eCommerce IT. Share knowledge and participate as a team member within eCommerce IT team. Participate in Functional and User Acceptance Testing for projects in the Bank that impact the eCommerce IT. Required Skills, Knowledge, Experience and Values: Bachelor's degree in computer science, information technology, or a related field. Relevant work experience may be considered in lieu of a degree. Proven experience in eCommerce/eMarkets support, preferably in a Smart Trade environment. Good working knowledge of trade processing, trade types, and straight-through processing. Experience with Linux Familiarity with API integrations and web services. Strong analytical and problem-solving skills, with the ability to diagnose and troubleshoot technical issues. Excellent communication skills and the ability to collaborate effectively with crossfunctional teams. Self-motivated and able to work independently as well as part of a team. Desirable Skills: Experience with Smart Trade concepts and technologies. Strong knowledge of eCommerce trading and market data platforms and technologies, such as Bloomberg, Refinitiv, and Ffastfill. Attention to detail and the ability to prioritize tasks in a fast paced environment. *Please note that this role will be working on a hybrid model of 3 days minimum in the office and 2 days wfh.* Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailing
SAP IBP Practice Director UK&I Having rapidly grown our SCP team and operations, we're looking to open a new, strategic position within our Supply Chain Planning structure - SAP IBP Practice Director UK&I. The SAP IBP Practice Director UK&Iis going to play a key role in further solidifying our reputation as a leading SCP SAP implementation partner and help us become even more successful into existing and new markets. The SAP IBP Practice Director UK&I is going to be responsible for 3 main areas: D efine and optimize our SAP S upply C hain P lanning profile and go to market strategy (create leads/opportunities in the market unit ; network; partner with SAP/others, deliver speaking engagements, make publications, drive marketing campaigns, etc. ) M arket our services in the partner networks - manage the entire process from the preparation of the offer to the delivery and staffing strategy. Carry responsibility for our Supply Chain Planning practice in UK and Ireland, s ecure the success of ongoing projects and participate in key organizational structures, e.g. Steering Committees, etc. What's on offer: Opportunities to advance your career and play a fundamental role within our SCP Practice Competitive remuneration package (salary, bonus, social benefits, etc.) Hybrid working model and good worklife balance Opportunities to work on innovative , complex SCP projects from different industries Friendly and supportive team of SCP experts Environment of open communication, trust and regular feedback International company culture and minimal hierarchical structure with quick and effective decision-making processes What WE are looking for: Management experience in S upply C hain P lanning as Solution Architect or Project Manager Experience with go-to-market strategies, pre-sales, servicing major accounts, creating and delivering customer proposals; eye for m arket needs in relation to future-oriented technologies and innovations Solution-oriented and positive hands-on mentality Entrepreneurial spirit, authenticity and excellent business acumen Min 8 years of industry and consulting experience in the implementation of SAP Supply Chain planning modules (IBP, APO) Excellent communication and presentation skills in fluent English (other languages are an advantage) Good team player with very goodlogical and reasoning skills, who enjoys working in a global environment and is committedto high-quality project delivery Readiness travel if the role requires it Interested? Then, don't hesitate to apply! This isWE: Committed to innovationsince 1969,Westernacher Consultingoperates worldwide, with more than 1000 consultants in Europe,Asiaand the Americas. We provide global business and SAP consulting, serving medium to large-sized enterprises striving for innovation, operationalexcellenceand profitable, sustainable growth. Headquartered in Heidelberg, Germany,Westernacher Consultingis the global leader in business process and technology innovation.
Apr 17, 2024
Full time
SAP IBP Practice Director UK&I Having rapidly grown our SCP team and operations, we're looking to open a new, strategic position within our Supply Chain Planning structure - SAP IBP Practice Director UK&I. The SAP IBP Practice Director UK&Iis going to play a key role in further solidifying our reputation as a leading SCP SAP implementation partner and help us become even more successful into existing and new markets. The SAP IBP Practice Director UK&I is going to be responsible for 3 main areas: D efine and optimize our SAP S upply C hain P lanning profile and go to market strategy (create leads/opportunities in the market unit ; network; partner with SAP/others, deliver speaking engagements, make publications, drive marketing campaigns, etc. ) M arket our services in the partner networks - manage the entire process from the preparation of the offer to the delivery and staffing strategy. Carry responsibility for our Supply Chain Planning practice in UK and Ireland, s ecure the success of ongoing projects and participate in key organizational structures, e.g. Steering Committees, etc. What's on offer: Opportunities to advance your career and play a fundamental role within our SCP Practice Competitive remuneration package (salary, bonus, social benefits, etc.) Hybrid working model and good worklife balance Opportunities to work on innovative , complex SCP projects from different industries Friendly and supportive team of SCP experts Environment of open communication, trust and regular feedback International company culture and minimal hierarchical structure with quick and effective decision-making processes What WE are looking for: Management experience in S upply C hain P lanning as Solution Architect or Project Manager Experience with go-to-market strategies, pre-sales, servicing major accounts, creating and delivering customer proposals; eye for m arket needs in relation to future-oriented technologies and innovations Solution-oriented and positive hands-on mentality Entrepreneurial spirit, authenticity and excellent business acumen Min 8 years of industry and consulting experience in the implementation of SAP Supply Chain planning modules (IBP, APO) Excellent communication and presentation skills in fluent English (other languages are an advantage) Good team player with very goodlogical and reasoning skills, who enjoys working in a global environment and is committedto high-quality project delivery Readiness travel if the role requires it Interested? Then, don't hesitate to apply! This isWE: Committed to innovationsince 1969,Westernacher Consultingoperates worldwide, with more than 1000 consultants in Europe,Asiaand the Americas. We provide global business and SAP consulting, serving medium to large-sized enterprises striving for innovation, operationalexcellenceand profitable, sustainable growth. Headquartered in Heidelberg, Germany,Westernacher Consultingis the global leader in business process and technology innovation.
Colt DCS provides true service and operational excellence in the sustainable design build delivery and operational management of hyperscale data centres across Europe and APAC We provide data centre solutions to hyperscale and large enterprise customers across 17 state of the art carrier neutral data centres spanning 7 cities. Our hyperscale and colocation solutions allow our customers freedom to plan effectively for the growth of their business knowing that their data centre strategy is ready for the demands of tomorrow We have over 25 years of experience in the industry delivering on our vision of being the most trusted and customer centric data centre operator in the market We put environmental awareness at the heart of everything we do because we know its the right thing to do for our planet Thats why were taking the ownership to reduce our environmental impact globally and make sustainability a key strategic driver. As part of our sustainability journey Colt DCS has set comprehensive near and long term Science Based Targets to cut our emissions in line with the SBT is latest Net Zero Standard. Role Overview As our Internal Communications Manager, you are the storyteller, the voice that bridges our company's vision, values, and objectives with the hearts and minds of our team members. Your mission is to craft narratives that inspire, inform, and empower our diverse workforce, fostering a culture of unity, clarity, and engagement. Outcomes Strategic Messaging : Develop and execute an internal communications strategy aligned with the company's overarching goals and values. Craft compelling narratives that articulate our mission, vision, and strategic initiatives, ensuring consistency across all communication channels. Storytelling : Transform complex concepts, updates, and initiatives into captivating stories that resonate with our teams. Use your exceptional writing skills to create narratives that evoke emotion, drive understanding, and inspire action. Content Creation: Produce a wide range of content, including emails, newsletters, intranet articles, presentations, and videos, to effectively communicate key messages and foster a sense of connection and belonging among employees. Change Management Communication: Collaborate closely with leaders and project teams to develop communication plans for organisational changes, ensuring transparency, clarity, and empathy throughout the change process. Feedback Loop: Establish mechanisms for two-way communication, actively soliciting feedback from employees and using insights to continuously refine communication strategies and tactics. Crisis Communication: Serve as a trusted source of information during times of crisis or uncertainty, providing timely updates, reassurance, and guidance to employees while upholding the company's values and reputation. Collaboration: Work cross-functionally with departments across the organisation, including Human Resources, Marketing, and Executive Leadership, to align messaging and initiatives and maximize the impact of internal communications efforts. Measurement and Analysis: Develop metrics to evaluate the effectiveness of internal communications initiatives. Use data-driven insights to track engagement, identify opportunities for improvement, and demonstrate the value of internal communications to key stakeholders. Role Specific Requirements Outstanding writing and storytelling abilities, with a talent for translating complex ideas into clear, compelling narratives. Strong strategic thinking and problem-solving skills, with the ability to align communications initiatives with broader organisational objectives. Excellent interpersonal and collaboration skills, with a proven track record of building relationships and influencing stakeholders at all levels of the organisation. Experience in change management communication, crisis communication, or internal communications within a dynamic and fast-paced environment. Proficiency in leveraging a variety of communication channels and tools, including email, intranet platforms, social media, and multimedia content creation. Bachelor's degree in Communications, Public Relations, Marketing, or a related field. Additional certifications or specialised training in internal communications are a plus. Promote diversity, equity, and inclusion through all internal communications materials and channels to foster a more inclusive and welcoming workplace Develop and implement a comprehensive internal communication strategy that promotes DEI initiatives within Colt DCS Monitor and evaluate the effectiveness of DEI-related internal communications efforts, and provide recommendations for continuous improvement and alignment with business goals and objectives What we offer: Colt DCS is a growing business that is investing in its people Our people are defined by their ability to make things happen and deliver on their promises We offer skill development learning pathways and accreditation to help our people perform at their best regardless of role and location. In addition to offering competitive salaries and incentive plans a range of benefits and local rewards packages are offered to staff Colt DCS recognises the importance of a work life balance. Some benefit examples are Pension and insurance options Access to a virtual business school for ongoing learning Business mentoring Discounts with local hospitality and retail providers Flexible working and relaxed dress code Two days annually to spend on volunteering opportunities Job Segment: Data Center, Change Management, Equity, Manager, Technology, Management, Finance
Apr 17, 2024
Full time
Colt DCS provides true service and operational excellence in the sustainable design build delivery and operational management of hyperscale data centres across Europe and APAC We provide data centre solutions to hyperscale and large enterprise customers across 17 state of the art carrier neutral data centres spanning 7 cities. Our hyperscale and colocation solutions allow our customers freedom to plan effectively for the growth of their business knowing that their data centre strategy is ready for the demands of tomorrow We have over 25 years of experience in the industry delivering on our vision of being the most trusted and customer centric data centre operator in the market We put environmental awareness at the heart of everything we do because we know its the right thing to do for our planet Thats why were taking the ownership to reduce our environmental impact globally and make sustainability a key strategic driver. As part of our sustainability journey Colt DCS has set comprehensive near and long term Science Based Targets to cut our emissions in line with the SBT is latest Net Zero Standard. Role Overview As our Internal Communications Manager, you are the storyteller, the voice that bridges our company's vision, values, and objectives with the hearts and minds of our team members. Your mission is to craft narratives that inspire, inform, and empower our diverse workforce, fostering a culture of unity, clarity, and engagement. Outcomes Strategic Messaging : Develop and execute an internal communications strategy aligned with the company's overarching goals and values. Craft compelling narratives that articulate our mission, vision, and strategic initiatives, ensuring consistency across all communication channels. Storytelling : Transform complex concepts, updates, and initiatives into captivating stories that resonate with our teams. Use your exceptional writing skills to create narratives that evoke emotion, drive understanding, and inspire action. Content Creation: Produce a wide range of content, including emails, newsletters, intranet articles, presentations, and videos, to effectively communicate key messages and foster a sense of connection and belonging among employees. Change Management Communication: Collaborate closely with leaders and project teams to develop communication plans for organisational changes, ensuring transparency, clarity, and empathy throughout the change process. Feedback Loop: Establish mechanisms for two-way communication, actively soliciting feedback from employees and using insights to continuously refine communication strategies and tactics. Crisis Communication: Serve as a trusted source of information during times of crisis or uncertainty, providing timely updates, reassurance, and guidance to employees while upholding the company's values and reputation. Collaboration: Work cross-functionally with departments across the organisation, including Human Resources, Marketing, and Executive Leadership, to align messaging and initiatives and maximize the impact of internal communications efforts. Measurement and Analysis: Develop metrics to evaluate the effectiveness of internal communications initiatives. Use data-driven insights to track engagement, identify opportunities for improvement, and demonstrate the value of internal communications to key stakeholders. Role Specific Requirements Outstanding writing and storytelling abilities, with a talent for translating complex ideas into clear, compelling narratives. Strong strategic thinking and problem-solving skills, with the ability to align communications initiatives with broader organisational objectives. Excellent interpersonal and collaboration skills, with a proven track record of building relationships and influencing stakeholders at all levels of the organisation. Experience in change management communication, crisis communication, or internal communications within a dynamic and fast-paced environment. Proficiency in leveraging a variety of communication channels and tools, including email, intranet platforms, social media, and multimedia content creation. Bachelor's degree in Communications, Public Relations, Marketing, or a related field. Additional certifications or specialised training in internal communications are a plus. Promote diversity, equity, and inclusion through all internal communications materials and channels to foster a more inclusive and welcoming workplace Develop and implement a comprehensive internal communication strategy that promotes DEI initiatives within Colt DCS Monitor and evaluate the effectiveness of DEI-related internal communications efforts, and provide recommendations for continuous improvement and alignment with business goals and objectives What we offer: Colt DCS is a growing business that is investing in its people Our people are defined by their ability to make things happen and deliver on their promises We offer skill development learning pathways and accreditation to help our people perform at their best regardless of role and location. In addition to offering competitive salaries and incentive plans a range of benefits and local rewards packages are offered to staff Colt DCS recognises the importance of a work life balance. Some benefit examples are Pension and insurance options Access to a virtual business school for ongoing learning Business mentoring Discounts with local hospitality and retail providers Flexible working and relaxed dress code Two days annually to spend on volunteering opportunities Job Segment: Data Center, Change Management, Equity, Manager, Technology, Management, Finance
JOB DESCRIPTION Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations. As a Senior Product Associate in Employee Experience and Human Resources Product and Agility Office you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. Working closely with the organizational design and Product Architecture Lead you will help deliver various product operating model transformational initiatives across our human resources and employee experience functions to improve overall effectiveness. Job responsibilities Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery. Considers and plans for upstream and downstream implications of new product features on the overall product experience. Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers. Analyzes, tracks, and evaluates offering metrics including work to time, cost, and quality targets. Writes the requirements, epics, and user stories to support product development. Actively seeks and drives automation opportunities to delivery high quality initiatives faster and more efficiently to our customers. Design and build interactive dashboards and visualizations using BI tools (e.g., Tableau, Power BI) to communicate HR metrics and insights to key stakeholders. Proactively identify opportunities for process improvement and innovation in data analytics methodologies, tools, and practices. Stay abreast of industry best practices, emerging trends, and advancements in HR analytics technologies. Develop and maintain data quality standards and ensure accuracy, completeness, and integrity of organizational analytics data. Partner with EX HR leaders, Product and Agility Office and cross-functional teams to identify business challenges and opportunities where data-driven insights can drive impactful change. Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise in product management or a relevant domain area Proficient knowledge of the product development life cycle Experience in product life cycle activities including discovery and requirements definition. Developing knowledge of data analytics and data literacy Experience of working in transformation initiatives and change management. High proficiency in MS Office tools like Excel, Word and PPT and data visualization tools like Tableau Good working knowledge of Human resources and/or people experience functions and challenges. Proven ability to work independently, manage multiple projects simultaneously, and thrive in a fast-paced environment. Excellent communication skills with the ability to effectively present findings and recommendations to diverse audiences. Strong analytical and problem-solving skills with the ability to translate complex data and information into actionable insights. Preferred qualifications, capabilities, and skills Proficient knowledge of the product development life cycle, design, and data analytics Experience working with HRIS, ATS, and other HR-related systems. Knowledge of SAP SuccessFactors, or Oracle HCM Cloud is a plus. Proficiency in statistical analysis tools and programming languages (e.g., R, Python, SQL) for data manipulation, modeling, and visualization. Good working knowledge of Jira, Jira Align, Confluence and Lucid Board or equivalent. Experience working in entrepreneurial environment ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Apr 17, 2024
Full time
JOB DESCRIPTION Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations. As a Senior Product Associate in Employee Experience and Human Resources Product and Agility Office you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. Working closely with the organizational design and Product Architecture Lead you will help deliver various product operating model transformational initiatives across our human resources and employee experience functions to improve overall effectiveness. Job responsibilities Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery. Considers and plans for upstream and downstream implications of new product features on the overall product experience. Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers. Analyzes, tracks, and evaluates offering metrics including work to time, cost, and quality targets. Writes the requirements, epics, and user stories to support product development. Actively seeks and drives automation opportunities to delivery high quality initiatives faster and more efficiently to our customers. Design and build interactive dashboards and visualizations using BI tools (e.g., Tableau, Power BI) to communicate HR metrics and insights to key stakeholders. Proactively identify opportunities for process improvement and innovation in data analytics methodologies, tools, and practices. Stay abreast of industry best practices, emerging trends, and advancements in HR analytics technologies. Develop and maintain data quality standards and ensure accuracy, completeness, and integrity of organizational analytics data. Partner with EX HR leaders, Product and Agility Office and cross-functional teams to identify business challenges and opportunities where data-driven insights can drive impactful change. Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise in product management or a relevant domain area Proficient knowledge of the product development life cycle Experience in product life cycle activities including discovery and requirements definition. Developing knowledge of data analytics and data literacy Experience of working in transformation initiatives and change management. High proficiency in MS Office tools like Excel, Word and PPT and data visualization tools like Tableau Good working knowledge of Human resources and/or people experience functions and challenges. Proven ability to work independently, manage multiple projects simultaneously, and thrive in a fast-paced environment. Excellent communication skills with the ability to effectively present findings and recommendations to diverse audiences. Strong analytical and problem-solving skills with the ability to translate complex data and information into actionable insights. Preferred qualifications, capabilities, and skills Proficient knowledge of the product development life cycle, design, and data analytics Experience working with HRIS, ATS, and other HR-related systems. Knowledge of SAP SuccessFactors, or Oracle HCM Cloud is a plus. Proficiency in statistical analysis tools and programming languages (e.g., R, Python, SQL) for data manipulation, modeling, and visualization. Good working knowledge of Jira, Jira Align, Confluence and Lucid Board or equivalent. Experience working in entrepreneurial environment ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Multi-Disciplined Engineer Clearance Requirement: High level of clearance - DV (Developed Vetting) Location: Huntingdon, Cambridgeshire UNLEASH YOUR POTENTIAL Working across a range of diverse, complex, and secure systems, a Multi-Disciplined Engineer should be technically capable and versatile. You will be working as part of the Normal Change delivery team supporting the development and sustainment of a government portfolio of systems and services managed through the Programme. Working alone or as part of a team (depending on the size and complexity of the engineering change task) to deliver business value in a demanding, involved environment. YOUR ROLE AND RESPONSBILITIES Based primarily at our customer's site near Huntingdon Cambridgeshire, you will be supporting or leading, on infrastructure and application changes in an Agile environment. The preferred candidate will have a range of knowledge and experience in the administration of a service based on Microsoft and CISCO products and be an expert on Microsoft Windows Server (including services such as AD, DNS, DHCP & SCCM) and virtualisation (Hyper-V, VMware), while also having an understanding and interest in Linux (Ubuntu / CentOS) and a desire to learn (if required) additional complementary technologies such as Microsoft Stack Technologies (SharePoint, SQL Server, Skype for Business / Teams), networking technologies (CISCO) and storage. Are you ready for your next challenge? Occasional travel to other Leidos and customer sites may be required. Keeping an eye on the technology landscape is essential, too - identification of new and relevant technologies to solve problems and make improvements is part of the job. We believe innovation is the lifeblood of customer value - we are all catalysts for innovation and should be committed to continuous improvement in everything we do. SKILLS AND KNOWLEDGE: Excellent knowledge of Virtualized Environments such as VMware and Hyper-V. Excellent knowledge of Windows Server Environments, from Server 2003 - 2019, including OS build, AD, DNS, DHCP and GPO from design to implementation and support. Strong working knowledge of Linux system administration skills (Ubuntu / CentOS) Good general knowledge of TCP/IP and networking technologies including switches and firewalls. Good general knowledge of Microsoft stack technologies such as SharePoint, Skype for Business / Teams, MS SQL, MS System Centre, Office365, MS Exchange & CLI tooling such as PowerShell. Good knowledge of application deployment via SCCM. Experience on Secure LAN environments including security boundaries and rulesets. Experience of working in security-cleared environments/working in Defence. Experience in configuring and troubleshooting Sidewinders and ASAv firewalls. Platform focus: Cisco Nexus 9300 series and Catalyst switches. Excellent communication skills (written and oral), ideally able to communicate technical issues to less technical staff and managers. Experience in providing support to others, including Service Desk Analysts and Second Line Engineers Experience of producing and updating technical documentation to a high standard Experience of ITIL Service Management Experience of software maintenance and support to include servers, workstations, laptops, network, and peripheral devices. Experience in the installation and configuration of Microsoft Server 2008, 2016 and 2019. Experience in the installation and configuration of Microsoft Windows 10 and 11 workstations. Good knowledge of the configuration, maintenance, and installation of Commercial off the Shelf (COTS) software applications. Experience in the installation, configuration, and maintenance of Enterprise Anti-Virus products. Experience in the installation, configuration, and maintenance of Windows Server Update Services (WSUS). Knowledge of backup technologies. Experience of desktop rollout and configuration (including desktop virtualisation). Experience of cloud-based deployment. Experience configuring and maintaining monitoring tools and systems. ADDITIONAL ATTRIBUTES: Analytical and problem-solving skills and developing solutions. Flexibility and adaptability. Proactive and innovative working attitude Who We Are: Leidos UK & EUROPE - we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future.
Apr 17, 2024
Full time
Multi-Disciplined Engineer Clearance Requirement: High level of clearance - DV (Developed Vetting) Location: Huntingdon, Cambridgeshire UNLEASH YOUR POTENTIAL Working across a range of diverse, complex, and secure systems, a Multi-Disciplined Engineer should be technically capable and versatile. You will be working as part of the Normal Change delivery team supporting the development and sustainment of a government portfolio of systems and services managed through the Programme. Working alone or as part of a team (depending on the size and complexity of the engineering change task) to deliver business value in a demanding, involved environment. YOUR ROLE AND RESPONSBILITIES Based primarily at our customer's site near Huntingdon Cambridgeshire, you will be supporting or leading, on infrastructure and application changes in an Agile environment. The preferred candidate will have a range of knowledge and experience in the administration of a service based on Microsoft and CISCO products and be an expert on Microsoft Windows Server (including services such as AD, DNS, DHCP & SCCM) and virtualisation (Hyper-V, VMware), while also having an understanding and interest in Linux (Ubuntu / CentOS) and a desire to learn (if required) additional complementary technologies such as Microsoft Stack Technologies (SharePoint, SQL Server, Skype for Business / Teams), networking technologies (CISCO) and storage. Are you ready for your next challenge? Occasional travel to other Leidos and customer sites may be required. Keeping an eye on the technology landscape is essential, too - identification of new and relevant technologies to solve problems and make improvements is part of the job. We believe innovation is the lifeblood of customer value - we are all catalysts for innovation and should be committed to continuous improvement in everything we do. SKILLS AND KNOWLEDGE: Excellent knowledge of Virtualized Environments such as VMware and Hyper-V. Excellent knowledge of Windows Server Environments, from Server 2003 - 2019, including OS build, AD, DNS, DHCP and GPO from design to implementation and support. Strong working knowledge of Linux system administration skills (Ubuntu / CentOS) Good general knowledge of TCP/IP and networking technologies including switches and firewalls. Good general knowledge of Microsoft stack technologies such as SharePoint, Skype for Business / Teams, MS SQL, MS System Centre, Office365, MS Exchange & CLI tooling such as PowerShell. Good knowledge of application deployment via SCCM. Experience on Secure LAN environments including security boundaries and rulesets. Experience of working in security-cleared environments/working in Defence. Experience in configuring and troubleshooting Sidewinders and ASAv firewalls. Platform focus: Cisco Nexus 9300 series and Catalyst switches. Excellent communication skills (written and oral), ideally able to communicate technical issues to less technical staff and managers. Experience in providing support to others, including Service Desk Analysts and Second Line Engineers Experience of producing and updating technical documentation to a high standard Experience of ITIL Service Management Experience of software maintenance and support to include servers, workstations, laptops, network, and peripheral devices. Experience in the installation and configuration of Microsoft Server 2008, 2016 and 2019. Experience in the installation and configuration of Microsoft Windows 10 and 11 workstations. Good knowledge of the configuration, maintenance, and installation of Commercial off the Shelf (COTS) software applications. Experience in the installation, configuration, and maintenance of Enterprise Anti-Virus products. Experience in the installation, configuration, and maintenance of Windows Server Update Services (WSUS). Knowledge of backup technologies. Experience of desktop rollout and configuration (including desktop virtualisation). Experience of cloud-based deployment. Experience configuring and maintaining monitoring tools and systems. ADDITIONAL ATTRIBUTES: Analytical and problem-solving skills and developing solutions. Flexibility and adaptability. Proactive and innovative working attitude Who We Are: Leidos UK & EUROPE - we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future.
Infrastructure Engineer: 50k - 55k Permanent position. Remote working with EMEA Travel 3 or 4 times a year. The role in question is situated within the Project team, collaborating closely with other Infrastructure Engineers and Project Managers. You will engage in IT infrastructure projects ranging from small to large scales, contributing as a Subject Matter Expert (SME). Must have prior experience in large-scale enterprise environments, coupled with a robust technical acumen that enables you to offer valuable insights and effectively oversee project execution. We do not require candidates to have excessive expertise in all of the areas (network, servers, cloud, etc.). We want a corporate IT engineer who can cover corporate IT systems widely to specialise in particular categories. The position offers a dynamic exposure to various IT infrastructure technologies, with opportunities to work remotely or on-site at various customer locations spread across the EMEA region's 40 sites. Duties and Responsibilities Undertake and manage infrastructure-related projects, ensuring comprehensive design and implementation as a Subject Matter Expert (SME). Oversee small-scale infrastructure projects from inception to completion, guaranteeing successful delivery. Ensure that all projects adhere to the predefined scope, budget constraints, and scheduled timelines. Develop detailed project plans, proposals, and applications to secure necessary approvals for project initiation. Generate project highlight reports tailored for both management and client review, providing transparency and updates on project status. Coordinate with third-party vendors to facilitate necessary changes and implementations within the project framework. Provide support and resolution for technical issues that emerge during project execution, ensuring minimal disruption. Recommend and execute design modifications to IT infrastructures, aligning with project requirements and advancements. Experience: Technical Experience : Candidates should have 3-5 years of technical experience, showing a track record of increasing responsibility. Server Experience : Demonstrated extensive experience in server support, including design and implementation, is crucial. Multi-site IT Environment : Experience working within a multi-site networked IT environment is a prerequisite, suggesting familiarity with complex networking challenges. Security Expertise : A strong background in server and network security is essential, highlighting a commitment to protecting data integrity. Microsoft 365 Technologies : Experience in implementing and supporting Microsoft 365 SaaS and PaaS technologies is required, showing proficiency in modern cloud-based solutions. Cloud Services : Proficiency with cloud services, especially AWS, Azure, and GCP, is necessary, reflecting a versatile skill set in cloud computing. Azure Active Directory : Knowledge of Azure Active Directory and Federation services is important, indicating an understanding of identity management solutions. Storage Solutions : Experience with SAN storage solutions and server management is expected, pointing to a capability in handling data storage needs. Networking Skills : Basic networking experience, including familiarity with SD-WAN, is part of the role, suggesting a foundational understanding of network connectivity and management. Key Skills and Knowledge. Solid Windows OS & Server Applications experience: ADFS, EXCHANGE, LAN/WAN Networking, SD-WAN, Storage/SAN, IT Security and Microsoft 365. MUST BE ABLE TO TRAVEL TO EUROPE , Middle East and Africa.
Apr 16, 2024
Full time
Infrastructure Engineer: 50k - 55k Permanent position. Remote working with EMEA Travel 3 or 4 times a year. The role in question is situated within the Project team, collaborating closely with other Infrastructure Engineers and Project Managers. You will engage in IT infrastructure projects ranging from small to large scales, contributing as a Subject Matter Expert (SME). Must have prior experience in large-scale enterprise environments, coupled with a robust technical acumen that enables you to offer valuable insights and effectively oversee project execution. We do not require candidates to have excessive expertise in all of the areas (network, servers, cloud, etc.). We want a corporate IT engineer who can cover corporate IT systems widely to specialise in particular categories. The position offers a dynamic exposure to various IT infrastructure technologies, with opportunities to work remotely or on-site at various customer locations spread across the EMEA region's 40 sites. Duties and Responsibilities Undertake and manage infrastructure-related projects, ensuring comprehensive design and implementation as a Subject Matter Expert (SME). Oversee small-scale infrastructure projects from inception to completion, guaranteeing successful delivery. Ensure that all projects adhere to the predefined scope, budget constraints, and scheduled timelines. Develop detailed project plans, proposals, and applications to secure necessary approvals for project initiation. Generate project highlight reports tailored for both management and client review, providing transparency and updates on project status. Coordinate with third-party vendors to facilitate necessary changes and implementations within the project framework. Provide support and resolution for technical issues that emerge during project execution, ensuring minimal disruption. Recommend and execute design modifications to IT infrastructures, aligning with project requirements and advancements. Experience: Technical Experience : Candidates should have 3-5 years of technical experience, showing a track record of increasing responsibility. Server Experience : Demonstrated extensive experience in server support, including design and implementation, is crucial. Multi-site IT Environment : Experience working within a multi-site networked IT environment is a prerequisite, suggesting familiarity with complex networking challenges. Security Expertise : A strong background in server and network security is essential, highlighting a commitment to protecting data integrity. Microsoft 365 Technologies : Experience in implementing and supporting Microsoft 365 SaaS and PaaS technologies is required, showing proficiency in modern cloud-based solutions. Cloud Services : Proficiency with cloud services, especially AWS, Azure, and GCP, is necessary, reflecting a versatile skill set in cloud computing. Azure Active Directory : Knowledge of Azure Active Directory and Federation services is important, indicating an understanding of identity management solutions. Storage Solutions : Experience with SAN storage solutions and server management is expected, pointing to a capability in handling data storage needs. Networking Skills : Basic networking experience, including familiarity with SD-WAN, is part of the role, suggesting a foundational understanding of network connectivity and management. Key Skills and Knowledge. Solid Windows OS & Server Applications experience: ADFS, EXCHANGE, LAN/WAN Networking, SD-WAN, Storage/SAN, IT Security and Microsoft 365. MUST BE ABLE TO TRAVEL TO EUROPE , Middle East and Africa.