1st/2nd Line Support Analyst A boutique consulting firm are on the lookout for a proactive and enthusiastic 1st/2nd Line Support Analyst to join their newly formed IT Support function. With two UK offices in Staines and London, you will be splitting your time across both locations, supporting users with their desktops/laptops as well as a variety of other applications and security issues. In this varied support role, you will help manage and run the day-to-day IT operations for the global business. This is an employee facing role so you will need good communication skills and the ability to manage relationships to ensure the effective resolution of issues.The right candidate will have/be: Minimum of 1-2 years commercial experience in IT Support/1st Line/2nd Line Support role Good experience of working in a Microsoft environment support M365 Exposure to the management of Azure or AWS cloud environments Strong device support experience including laptop build, distribution and maintenance Strong troubleshooting and problem solving skills Strong communication skills with an enthusiastic and proactive approach Decent knowledge of IT security processes and policies Any exposure to React, Node, Python, Docker is beneficial, however this is not essential You will need to be flexible with working between the two UK offices and will be onsite 3-4 days a week to help users in person, with the rest of the week working remotely. Travel expenses will be covered. In return, you can expect a basic salary of up to £30,000 plus a range of excellent benefits including private medical care, phone allowance and 25 days holiday. If you are an IT Support professional and looking for a challenging role where you can expand your skills then APPLY NOW! If you are interested please apply ASAP. The People Network is an employment agency and will respond to all applicants within three - five working days. If you do not hear within these timescales please feel free to get in touch.
May 03, 2024
Full time
1st/2nd Line Support Analyst A boutique consulting firm are on the lookout for a proactive and enthusiastic 1st/2nd Line Support Analyst to join their newly formed IT Support function. With two UK offices in Staines and London, you will be splitting your time across both locations, supporting users with their desktops/laptops as well as a variety of other applications and security issues. In this varied support role, you will help manage and run the day-to-day IT operations for the global business. This is an employee facing role so you will need good communication skills and the ability to manage relationships to ensure the effective resolution of issues.The right candidate will have/be: Minimum of 1-2 years commercial experience in IT Support/1st Line/2nd Line Support role Good experience of working in a Microsoft environment support M365 Exposure to the management of Azure or AWS cloud environments Strong device support experience including laptop build, distribution and maintenance Strong troubleshooting and problem solving skills Strong communication skills with an enthusiastic and proactive approach Decent knowledge of IT security processes and policies Any exposure to React, Node, Python, Docker is beneficial, however this is not essential You will need to be flexible with working between the two UK offices and will be onsite 3-4 days a week to help users in person, with the rest of the week working remotely. Travel expenses will be covered. In return, you can expect a basic salary of up to £30,000 plus a range of excellent benefits including private medical care, phone allowance and 25 days holiday. If you are an IT Support professional and looking for a challenging role where you can expand your skills then APPLY NOW! If you are interested please apply ASAP. The People Network is an employment agency and will respond to all applicants within three - five working days. If you do not hear within these timescales please feel free to get in touch.
Are you ready to step into an exciting opportunity with a global SaaS organisation? My client is looking for a Dedicated IT Helpdesk Support Wto join their fast-paced growing organisation! Location - Fully Remote Salary - 27,000 - 32,000 Start Date - ASAP As part of the Customer Support team, you will be responsible for managing and maintaining the relationships with their customers after the implementation process. You are the first point of contact for the customer and are proactive in finding workarounds to your customer's issues and enhancement requests as well as following up internally on the resolution of these issues, defects or enhancement requests. Primary activities include issue diagnosis, troubleshooting, and incident management. The Support Analyst will use strong problem-solving skills, combined with excellent communication and customer focus, to maintain high levels of customer satisfaction. The Role: Respond in a timely fashion to contact from customers, resellers, and professional service engineers, via phone, email and electronic incident submission. Effectively interact with customers of all ability levels to understand the customers request and rapidly assess severity level. Define, research, and resolve customer issues in a timely accurate manner, routing non-technical issues to appropriate personnel using approved business processes. Provides timely updates to the customer, coworkers, and management on the status of outstanding issues. Maintain status of issues in the call-tracking system and perform appropriate follow-up on escalated issues. Conveys customer feedback to appropriate business areas such as Marketing, Product Management and Development. Contribute, review and maintain knowledge base content on an ongoing basis. Understand the customer's configuration, context and practices About you: Bachelor's degree in Computer Sciences (CS) or Management Information Systems (MIS) and/or 1-2 years of experience in a similar position Minimum of 2 years experience working in a technical support environment Minimum of 2 years in a customer service environment Ability to take ownership of complex issues/assignments and follow through to completion Demonstrates aptitude to prioritise and handle multiple issues simultaneously Effective oral and written communication skills Strong attention to detail and accuracy Ability to work independently in a fast-paced technical environment Team player Competencies: Microsoft Operating Systems Microsoft Office Suite Internet and networking technologies Zendesk Jira Exposure to Project Management theory and/or practice (desirable but not essential) Familiarity with System Development Life Cycle (desirable but not essential) If you thrive in a fast-paced environment, possess exceptional customer service skills then we invite you to apply for this exciting opportunity. If you would also like to discuss this role in more detail, please contact the Pursuit Office on (phone number removed).
May 03, 2024
Full time
Are you ready to step into an exciting opportunity with a global SaaS organisation? My client is looking for a Dedicated IT Helpdesk Support Wto join their fast-paced growing organisation! Location - Fully Remote Salary - 27,000 - 32,000 Start Date - ASAP As part of the Customer Support team, you will be responsible for managing and maintaining the relationships with their customers after the implementation process. You are the first point of contact for the customer and are proactive in finding workarounds to your customer's issues and enhancement requests as well as following up internally on the resolution of these issues, defects or enhancement requests. Primary activities include issue diagnosis, troubleshooting, and incident management. The Support Analyst will use strong problem-solving skills, combined with excellent communication and customer focus, to maintain high levels of customer satisfaction. The Role: Respond in a timely fashion to contact from customers, resellers, and professional service engineers, via phone, email and electronic incident submission. Effectively interact with customers of all ability levels to understand the customers request and rapidly assess severity level. Define, research, and resolve customer issues in a timely accurate manner, routing non-technical issues to appropriate personnel using approved business processes. Provides timely updates to the customer, coworkers, and management on the status of outstanding issues. Maintain status of issues in the call-tracking system and perform appropriate follow-up on escalated issues. Conveys customer feedback to appropriate business areas such as Marketing, Product Management and Development. Contribute, review and maintain knowledge base content on an ongoing basis. Understand the customer's configuration, context and practices About you: Bachelor's degree in Computer Sciences (CS) or Management Information Systems (MIS) and/or 1-2 years of experience in a similar position Minimum of 2 years experience working in a technical support environment Minimum of 2 years in a customer service environment Ability to take ownership of complex issues/assignments and follow through to completion Demonstrates aptitude to prioritise and handle multiple issues simultaneously Effective oral and written communication skills Strong attention to detail and accuracy Ability to work independently in a fast-paced technical environment Team player Competencies: Microsoft Operating Systems Microsoft Office Suite Internet and networking technologies Zendesk Jira Exposure to Project Management theory and/or practice (desirable but not essential) Familiarity with System Development Life Cycle (desirable but not essential) If you thrive in a fast-paced environment, possess exceptional customer service skills then we invite you to apply for this exciting opportunity. If you would also like to discuss this role in more detail, please contact the Pursuit Office on (phone number removed).
Are you ready to step into an exciting opportunity with a global SaaS organisation? My client is looking for a Dedicated Support Analyst to join their fast-paced growing organisation! Location - Fully Remote Salary - 27,000 - 32,000 Start Date - ASAP As part of the Customer Support team, you will be responsible for managing and maintaining the relationships with their customers after the implementation process. You are the first point of contact for the customer and are proactive in finding workarounds to your customer's issues and enhancement requests as well as following up internally on the resolution of these issues, defects or enhancement requests. Primary activities include issue diagnosis, troubleshooting, and incident management. The Support Analyst will use strong problem-solving skills, combined with excellent communication and customer focus, to maintain high levels of customer satisfaction. The Role: Respond in a timely fashion to contact from customers, resellers, and professional service engineers, via phone, email and electronic incident submission. Effectively interact with customers of all ability levels to understand the customers request and rapidly assess severity level. Define, research, and resolve customer issues in a timely accurate manner, routing non-technical issues to appropriate personnel using approved business processes. Provides timely updates to the customer, coworkers, and management on the status of outstanding issues. Maintain status of issues in the call-tracking system and perform appropriate follow-up on escalated issues. Conveys customer feedback to appropriate business areas such as Marketing, Product Management and Development. Contribute, review and maintain knowledge base content on an ongoing basis. Understand the customer's configuration, context and practices About you: Bachelor's degree in Computer Sciences (CS) or Management Information Systems (MIS) and/or 1-2 years of experience in a similar position Minimum of 2 years experience working in a technical support environment Minimum of 2 years in a customer service environment Ability to take ownership of complex issues/assignments and follow through to completion Demonstrates aptitude to prioritise and handle multiple issues simultaneously Effective oral and written communication skills Strong attention to detail and accuracy Ability to work independently in a fast-paced technical environment Team player Competencies: Microsoft Operating Systems Microsoft Office Suite Internet and networking technologies Zendesk Jira Exposure to Project Management theory and/or practice (desirable but not essential) Familiarity with System Development Life Cycle (desirable but not essential) If you thrive in a fast-paced environment, possess exceptional customer service skills then we invite you to apply for this exciting opportunity. If you would also like to discuss this role in more detail, please contact the Pursuit Office on (phone number removed).
May 03, 2024
Full time
Are you ready to step into an exciting opportunity with a global SaaS organisation? My client is looking for a Dedicated Support Analyst to join their fast-paced growing organisation! Location - Fully Remote Salary - 27,000 - 32,000 Start Date - ASAP As part of the Customer Support team, you will be responsible for managing and maintaining the relationships with their customers after the implementation process. You are the first point of contact for the customer and are proactive in finding workarounds to your customer's issues and enhancement requests as well as following up internally on the resolution of these issues, defects or enhancement requests. Primary activities include issue diagnosis, troubleshooting, and incident management. The Support Analyst will use strong problem-solving skills, combined with excellent communication and customer focus, to maintain high levels of customer satisfaction. The Role: Respond in a timely fashion to contact from customers, resellers, and professional service engineers, via phone, email and electronic incident submission. Effectively interact with customers of all ability levels to understand the customers request and rapidly assess severity level. Define, research, and resolve customer issues in a timely accurate manner, routing non-technical issues to appropriate personnel using approved business processes. Provides timely updates to the customer, coworkers, and management on the status of outstanding issues. Maintain status of issues in the call-tracking system and perform appropriate follow-up on escalated issues. Conveys customer feedback to appropriate business areas such as Marketing, Product Management and Development. Contribute, review and maintain knowledge base content on an ongoing basis. Understand the customer's configuration, context and practices About you: Bachelor's degree in Computer Sciences (CS) or Management Information Systems (MIS) and/or 1-2 years of experience in a similar position Minimum of 2 years experience working in a technical support environment Minimum of 2 years in a customer service environment Ability to take ownership of complex issues/assignments and follow through to completion Demonstrates aptitude to prioritise and handle multiple issues simultaneously Effective oral and written communication skills Strong attention to detail and accuracy Ability to work independently in a fast-paced technical environment Team player Competencies: Microsoft Operating Systems Microsoft Office Suite Internet and networking technologies Zendesk Jira Exposure to Project Management theory and/or practice (desirable but not essential) Familiarity with System Development Life Cycle (desirable but not essential) If you thrive in a fast-paced environment, possess exceptional customer service skills then we invite you to apply for this exciting opportunity. If you would also like to discuss this role in more detail, please contact the Pursuit Office on (phone number removed).
Finance Analyst required for London university Financial Planning & Analysis Budget setting & re-forecasting Hybrid 45,000 WeDoData have partnered with a longstanding client based in Central London who are looking for a Finance Analyst on a full time, permanent basis, starting ASAP. My client is a small but high performing university who are going through an exciting period of growth and who have the backing and support of a tier 1 top university in the US. This is a brand new role in the team which will report to the Senior Business Finance Analyst. You will be heavily involved in supporting budget holders with the delivery of budgets and forecasts. all of which is a crucial part of maintaining and improving the financial stability of the organisation. Experience of financial planning and analysis (Advanced Excel) will be required and prior use of a financial management solution specifically for budgeting (Profix, Workday etc) will be an advantage. You'll also need awesome people skills as building trusting and credible business partnerships where you will be best placed to provide solutions and to positively influence decision making, will be key. In return my client can offer a salary of 45,000 plus hybrid working arrangement, 25 days holiday, pension schemes, season ticket loan and private healthcare (optional). Unfortunately my client are unable to offer Sponsorship. For more information and an opportunity to discuss this directly with a representative from the University please contact Jay at WeDoData or apply as soon as possible. If this role isn't quite right for you, please feel free to forward onto any one you feel might be better suited. WeDoData (Bristol) Ltd acts as an employment business for temporary positions and an employment agency for permanent positions
May 03, 2024
Full time
Finance Analyst required for London university Financial Planning & Analysis Budget setting & re-forecasting Hybrid 45,000 WeDoData have partnered with a longstanding client based in Central London who are looking for a Finance Analyst on a full time, permanent basis, starting ASAP. My client is a small but high performing university who are going through an exciting period of growth and who have the backing and support of a tier 1 top university in the US. This is a brand new role in the team which will report to the Senior Business Finance Analyst. You will be heavily involved in supporting budget holders with the delivery of budgets and forecasts. all of which is a crucial part of maintaining and improving the financial stability of the organisation. Experience of financial planning and analysis (Advanced Excel) will be required and prior use of a financial management solution specifically for budgeting (Profix, Workday etc) will be an advantage. You'll also need awesome people skills as building trusting and credible business partnerships where you will be best placed to provide solutions and to positively influence decision making, will be key. In return my client can offer a salary of 45,000 plus hybrid working arrangement, 25 days holiday, pension schemes, season ticket loan and private healthcare (optional). Unfortunately my client are unable to offer Sponsorship. For more information and an opportunity to discuss this directly with a representative from the University please contact Jay at WeDoData or apply as soon as possible. If this role isn't quite right for you, please feel free to forward onto any one you feel might be better suited. WeDoData (Bristol) Ltd acts as an employment business for temporary positions and an employment agency for permanent positions
D365FO Finance System Analyst - London - c 55k Nigel Frank are representing an internationally recognised organisation who are looking for a D365FO Finance System Analyst. This is a brilliant opportunity for an enthusiastic Finance System Analyst who is looking to support a freshly implemented D365FO system. The role also involves a mixture of responsibilities including business analysis and change management, offering a great platform to unlock your full potential and learn a diverse skill set. The role offers a home based working model with the opportunity to go into the office, if desired. Role & Responsibilities Provide 1st to 3rd line support on D365FO. Work collaboratively with business stakeholders to understand and document business requirements. Assist in the design of solutions in conjunction with our technical partners. Ensure operational risks are identified, reported, and corrected in an accurate & timely manner Skills & Qualifications Good Knowledge of D365 Finance modules and functional capabilities Ability to build strong relationships required for liaising with internal and external stakeholders Knowledge of Change Process delivery methods and frameworks including business analysis methods Candidates must reside in the UK with the right to work. To discuss this brilliant opportunity in more detail, please contact Selina Celebidachi by phone on (phone number removed) or send your most up to date CV to (url removed) I am keen to speak to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics 365 F&O/ AX market, please get in contact with me ASAP.
May 03, 2024
Full time
D365FO Finance System Analyst - London - c 55k Nigel Frank are representing an internationally recognised organisation who are looking for a D365FO Finance System Analyst. This is a brilliant opportunity for an enthusiastic Finance System Analyst who is looking to support a freshly implemented D365FO system. The role also involves a mixture of responsibilities including business analysis and change management, offering a great platform to unlock your full potential and learn a diverse skill set. The role offers a home based working model with the opportunity to go into the office, if desired. Role & Responsibilities Provide 1st to 3rd line support on D365FO. Work collaboratively with business stakeholders to understand and document business requirements. Assist in the design of solutions in conjunction with our technical partners. Ensure operational risks are identified, reported, and corrected in an accurate & timely manner Skills & Qualifications Good Knowledge of D365 Finance modules and functional capabilities Ability to build strong relationships required for liaising with internal and external stakeholders Knowledge of Change Process delivery methods and frameworks including business analysis methods Candidates must reside in the UK with the right to work. To discuss this brilliant opportunity in more detail, please contact Selina Celebidachi by phone on (phone number removed) or send your most up to date CV to (url removed) I am keen to speak to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics 365 F&O/ AX market, please get in contact with me ASAP.
This particular vacancy sits within our easyJet holidays arm of the business within our Technology division. In 2019 we launched our brand new easyJet holidays business, combining handpicked hotels and best-in-class technology with easyJet's flexible flights to provide hassle-free personalised holiday experiences under a trusted brand. We have all the right ingredients to build a successful business that is agile, innovative, energetic and will continue to disrupt the holidays market. What you'll be doing: This is an exciting opportunity allowing someone immerse themselves in a dynamic, fast paced environment as our SDET manager for holidays. You will be responsible for the code level development and maintenance of the Enterprise Level IT solution, adhering to industry standards and best practice. The role works closely with the domain architecture, business analysts, developers and delivery managers to deliver new products and services to meet the needs of projects and programmes within the prioritised portfolio. What you'll bring to the team: A candidate with experience of testing at multiple levels, including Test Driven Development (TDD) and Behaviour Driven Development (BDD). Very practical and in-depth knowledge of code and database refactoring techniques , with a solid understanding of full SDLC What we would find desirable: Experience of using .NET Core and Sitecore , Knowledge of working with NServiceBus and MSMQ . A candidate with experience of DevOps and cloud technologies (AWS, Azure) Good experience of code deployment tools (e.g., Puppet, Ansible, Chef, Terraform, CloudFormation) What's in it for you: In addition to a competitive base salary, you could earn up to an additional 20% through our annual bonus scheme. We also offer a 7% pension contribution, share options, and life assurance of 4x your annual salary. Flexible benefits include medical and dental cover, green car, and cycle to work schemes. You'll enjoy heavily discounted flights, free easyJet Plus membership, and annual vouchers to spend on easyJet holidays. Working for one of Europe's best brands, you'll have great development opportunities and support from a friendly team. At easyJet holidays, we're all about creating unforgettable experiences - for our customers and our people. Come join us and see where your career can take you! How to apply: Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward - so please apply promptly to avoid disappointment. At easyJet holidays, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications even if you feel you don't meet every item in the criteria. We are open to discussions around flexibility and flexible working, and we operate a hybrid working structure. Hours of work The role is full-time and based at our easyJet holidays HQ near Luton Airport. We operate a hybrid working model with three in-office days per week. Who are easyJet holidays: In 2019 we launched our brand new easyJet holidays business, with a mission to provide brilliant holiday experiences at unbeatable prices. We do this by combining easyJet's flexible flight programme with handpicked hotels and best-in-class technology to provide hassle-free, personalised holidays. Soon after we launched, we faced the most unprecedented challenge in modern history - but we made bold decisions, took active measures, and emerged from the pandemic much stronger and far greater. Since then, we have; Launched our sustainability strategy , becoming the first major UK tour operator to offset the carbon emissions from its package holidays Doubled the size our team Been named one of the Best Workplaces in Travel Reached a milestone 1.1 million customers in our first full year of trading and Become the fastest growing UK tour operator We're an ambitious bunch and we don't intend on stopping here. We want to lead the industry, making sustainable travel affordable and accessible to everyone and to do this we're building remarkable teams with modern ways of working. That's where you come in! Join us as Business Analyst and help create brilliant holiday experiences for our customers. Business Area Business Area Technology - easyJet holidays Primary Location
May 03, 2024
Full time
This particular vacancy sits within our easyJet holidays arm of the business within our Technology division. In 2019 we launched our brand new easyJet holidays business, combining handpicked hotels and best-in-class technology with easyJet's flexible flights to provide hassle-free personalised holiday experiences under a trusted brand. We have all the right ingredients to build a successful business that is agile, innovative, energetic and will continue to disrupt the holidays market. What you'll be doing: This is an exciting opportunity allowing someone immerse themselves in a dynamic, fast paced environment as our SDET manager for holidays. You will be responsible for the code level development and maintenance of the Enterprise Level IT solution, adhering to industry standards and best practice. The role works closely with the domain architecture, business analysts, developers and delivery managers to deliver new products and services to meet the needs of projects and programmes within the prioritised portfolio. What you'll bring to the team: A candidate with experience of testing at multiple levels, including Test Driven Development (TDD) and Behaviour Driven Development (BDD). Very practical and in-depth knowledge of code and database refactoring techniques , with a solid understanding of full SDLC What we would find desirable: Experience of using .NET Core and Sitecore , Knowledge of working with NServiceBus and MSMQ . A candidate with experience of DevOps and cloud technologies (AWS, Azure) Good experience of code deployment tools (e.g., Puppet, Ansible, Chef, Terraform, CloudFormation) What's in it for you: In addition to a competitive base salary, you could earn up to an additional 20% through our annual bonus scheme. We also offer a 7% pension contribution, share options, and life assurance of 4x your annual salary. Flexible benefits include medical and dental cover, green car, and cycle to work schemes. You'll enjoy heavily discounted flights, free easyJet Plus membership, and annual vouchers to spend on easyJet holidays. Working for one of Europe's best brands, you'll have great development opportunities and support from a friendly team. At easyJet holidays, we're all about creating unforgettable experiences - for our customers and our people. Come join us and see where your career can take you! How to apply: Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward - so please apply promptly to avoid disappointment. At easyJet holidays, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications even if you feel you don't meet every item in the criteria. We are open to discussions around flexibility and flexible working, and we operate a hybrid working structure. Hours of work The role is full-time and based at our easyJet holidays HQ near Luton Airport. We operate a hybrid working model with three in-office days per week. Who are easyJet holidays: In 2019 we launched our brand new easyJet holidays business, with a mission to provide brilliant holiday experiences at unbeatable prices. We do this by combining easyJet's flexible flight programme with handpicked hotels and best-in-class technology to provide hassle-free, personalised holidays. Soon after we launched, we faced the most unprecedented challenge in modern history - but we made bold decisions, took active measures, and emerged from the pandemic much stronger and far greater. Since then, we have; Launched our sustainability strategy , becoming the first major UK tour operator to offset the carbon emissions from its package holidays Doubled the size our team Been named one of the Best Workplaces in Travel Reached a milestone 1.1 million customers in our first full year of trading and Become the fastest growing UK tour operator We're an ambitious bunch and we don't intend on stopping here. We want to lead the industry, making sustainable travel affordable and accessible to everyone and to do this we're building remarkable teams with modern ways of working. That's where you come in! Join us as Business Analyst and help create brilliant holiday experiences for our customers. Business Area Business Area Technology - easyJet holidays Primary Location
Are you ready to step into an exciting opportunity with a global SaaS organisation? My client is looking for a Dedicated IT Helpdesk Support Wto join their fast-paced growing organisation! Location - Fully Remote Salary - £27,000 - £32,000 Start Date - ASAP As part of the Customer Support team, you will be responsible for managing and maintaining the relationships with their customers after the implementation process. You are the first point of contact for the customer and are proactive in finding workarounds to your customer's issues and enhancement requests as well as following up internally on the resolution of these issues, defects or enhancement requests. Primary activities include issue diagnosis, troubleshooting, and incident management. The Support Analyst will use strong problem-solving skills, combined with excellent communication and customer focus, to maintain high levels of customer satisfaction. The Role: Respond in a timely fashion to contact from customers, resellers, and professional service engineers, via phone, email and electronic incident submission. Effectively interact with customers of all ability levels to understand the customers request and rapidly assess severity level. Define, research, and resolve customer issues in a timely accurate manner, routing non-technical issues to appropriate personnel using approved business processes. Provides timely updates to the customer, coworkers, and management on the status of outstanding issues. Maintain status of issues in the call-tracking system and perform appropriate follow-up on escalated issues. Conveys customer feedback to appropriate business areas such as Marketing, Product Management and Development. Contribute, review and maintain knowledge base content on an ongoing basis. Understand the customer's configuration, context and practices About you: Bachelor's degree in Computer Sciences (CS) or Management Information Systems (MIS) and/or 1-2 years of experience in a similar position Minimum of 2 years experience working in a technical support environment Minimum of 2 years in a customer service environment Ability to take ownership of complex issues/assignments and follow through to completion Demonstrates aptitude to prioritise and handle multiple issues simultaneously Effective oral and written communication skills Strong attention to detail and accuracy Ability to work independently in a fast-paced technical environment Team player Competencies: Microsoft Operating Systems Microsoft Office Suite Internet and networking technologies Zendesk Jira Exposure to Project Management theory and/or practice (desirable but not essential) Familiarity with System Development Life Cycle (desirable but not essential) If you thrive in a fast-paced environment, possess exceptional customer service skills then we invite you to apply for this exciting opportunity. If you would also like to discuss this role in more detail, please contact the Pursuit Office on .
May 02, 2024
Full time
Are you ready to step into an exciting opportunity with a global SaaS organisation? My client is looking for a Dedicated IT Helpdesk Support Wto join their fast-paced growing organisation! Location - Fully Remote Salary - £27,000 - £32,000 Start Date - ASAP As part of the Customer Support team, you will be responsible for managing and maintaining the relationships with their customers after the implementation process. You are the first point of contact for the customer and are proactive in finding workarounds to your customer's issues and enhancement requests as well as following up internally on the resolution of these issues, defects or enhancement requests. Primary activities include issue diagnosis, troubleshooting, and incident management. The Support Analyst will use strong problem-solving skills, combined with excellent communication and customer focus, to maintain high levels of customer satisfaction. The Role: Respond in a timely fashion to contact from customers, resellers, and professional service engineers, via phone, email and electronic incident submission. Effectively interact with customers of all ability levels to understand the customers request and rapidly assess severity level. Define, research, and resolve customer issues in a timely accurate manner, routing non-technical issues to appropriate personnel using approved business processes. Provides timely updates to the customer, coworkers, and management on the status of outstanding issues. Maintain status of issues in the call-tracking system and perform appropriate follow-up on escalated issues. Conveys customer feedback to appropriate business areas such as Marketing, Product Management and Development. Contribute, review and maintain knowledge base content on an ongoing basis. Understand the customer's configuration, context and practices About you: Bachelor's degree in Computer Sciences (CS) or Management Information Systems (MIS) and/or 1-2 years of experience in a similar position Minimum of 2 years experience working in a technical support environment Minimum of 2 years in a customer service environment Ability to take ownership of complex issues/assignments and follow through to completion Demonstrates aptitude to prioritise and handle multiple issues simultaneously Effective oral and written communication skills Strong attention to detail and accuracy Ability to work independently in a fast-paced technical environment Team player Competencies: Microsoft Operating Systems Microsoft Office Suite Internet and networking technologies Zendesk Jira Exposure to Project Management theory and/or practice (desirable but not essential) Familiarity with System Development Life Cycle (desirable but not essential) If you thrive in a fast-paced environment, possess exceptional customer service skills then we invite you to apply for this exciting opportunity. If you would also like to discuss this role in more detail, please contact the Pursuit Office on .
FRONT OFFICE QUANT DEVELOPER (TOP HEDGE FUND!) Looking for a challenging role in the Hedge Fund industry? Do you want to work for a TOP TEAM? this is to work with THE BEST OF THE BESTLook no further! A high-performing multi-billion dollar Hedge Fund is seeking a Front Quant Developer to join their Tech Team to manage risk levels.This individual will work on the build-out of risk management processes and analysis, then transition into the front office trading technology quantitative development team.The ideal candidate will have a strong background in quantitative finance, data analysis, and econometrics/statistics, as well as programming skills in Python and other object-oriented languages.Additionally, they should be familiar with financial datasets and hedge fund strategies, and able to communicate effectively with both technical and non-technical members of the business. Key Responsibilities Develop and contribute to the firm's risk management systems and processes Develop front office quant tools/applications to facilitate investment decision-making Collaborate with Investment teams (Portfolio Managers/Traders/Risk Officers/Quant Analysts) to analyse data, implement and testing models, deliver innovative ideas and trading opportunities Contribute to the overall development of the internally developed analytics framework, which includes a powerful data and analytics platform responsible for the analysis and presentation of data for the business Support risk and technology leadership to implement strategic roadmaps and build-out of internal services and frameworks to support the needs of the business Required Background Bachelor/Masters degree (or equivalent) in a mathematical subject, e.g. Computer Science, Mathematics, Physical Sciences Previous experience in the asset management industry or financial services: o Hedge fund or similar buy-side institution o Institutions directly related, e.g. investment bank Requisite Skills Strong background in quantitative finance, data analysis and econometrics / statistics Strong programming skills, particularly in Python and any other object-oriented languages Understanding of financial datasets such as reference and market data Familiarity with hedge fund strategies (e.g. Event Driven, Relative Value Arbitrage) Familiarity with pre-trade analytical tooling such as backtesting and portfolio optimisation Ability to communicate effectively with both technical and non-technical members of the business, and to effectively interact with the front office Technologies & Methodologies Python in the context of quantitative finance, e.g. NumPy, pandas Data management engines optimised for various use cases such as time series, structured, and semistructured data environments (e.g. Database MSSQL) Agile development practices (e.g. Continuous integration, Source control management) Working understanding of test-driven development approaches Experience with cloud technologies Experience with process automation and maintenance Experience with Imagine (PMS) is a plus Knowing JavaScript/React is a plus This role offers a competitive base salary and a 50-100% bonus potential, with an office-based position in Central London and flexibility is on offer if needed. Don't miss out on this opportunity to work with one of the best in the industry!If you're interested in this opportunity, submit your CV as soon as possible. Interviews will be arranged ASAP! Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
May 02, 2024
Full time
FRONT OFFICE QUANT DEVELOPER (TOP HEDGE FUND!) Looking for a challenging role in the Hedge Fund industry? Do you want to work for a TOP TEAM? this is to work with THE BEST OF THE BESTLook no further! A high-performing multi-billion dollar Hedge Fund is seeking a Front Quant Developer to join their Tech Team to manage risk levels.This individual will work on the build-out of risk management processes and analysis, then transition into the front office trading technology quantitative development team.The ideal candidate will have a strong background in quantitative finance, data analysis, and econometrics/statistics, as well as programming skills in Python and other object-oriented languages.Additionally, they should be familiar with financial datasets and hedge fund strategies, and able to communicate effectively with both technical and non-technical members of the business. Key Responsibilities Develop and contribute to the firm's risk management systems and processes Develop front office quant tools/applications to facilitate investment decision-making Collaborate with Investment teams (Portfolio Managers/Traders/Risk Officers/Quant Analysts) to analyse data, implement and testing models, deliver innovative ideas and trading opportunities Contribute to the overall development of the internally developed analytics framework, which includes a powerful data and analytics platform responsible for the analysis and presentation of data for the business Support risk and technology leadership to implement strategic roadmaps and build-out of internal services and frameworks to support the needs of the business Required Background Bachelor/Masters degree (or equivalent) in a mathematical subject, e.g. Computer Science, Mathematics, Physical Sciences Previous experience in the asset management industry or financial services: o Hedge fund or similar buy-side institution o Institutions directly related, e.g. investment bank Requisite Skills Strong background in quantitative finance, data analysis and econometrics / statistics Strong programming skills, particularly in Python and any other object-oriented languages Understanding of financial datasets such as reference and market data Familiarity with hedge fund strategies (e.g. Event Driven, Relative Value Arbitrage) Familiarity with pre-trade analytical tooling such as backtesting and portfolio optimisation Ability to communicate effectively with both technical and non-technical members of the business, and to effectively interact with the front office Technologies & Methodologies Python in the context of quantitative finance, e.g. NumPy, pandas Data management engines optimised for various use cases such as time series, structured, and semistructured data environments (e.g. Database MSSQL) Agile development practices (e.g. Continuous integration, Source control management) Working understanding of test-driven development approaches Experience with cloud technologies Experience with process automation and maintenance Experience with Imagine (PMS) is a plus Knowing JavaScript/React is a plus This role offers a competitive base salary and a 50-100% bonus potential, with an office-based position in Central London and flexibility is on offer if needed. Don't miss out on this opportunity to work with one of the best in the industry!If you're interested in this opportunity, submit your CV as soon as possible. Interviews will be arranged ASAP! Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
Power BI Developer Are you passionate about data and looking for a challenging and stimulating career in one of the most exciting and innovative Data Consultancies in the UK?We're looking for an experienced Power BI Developer to join on a large scale government project, this is a hybrid role where the expectation is to be in the offices once a week in Central London.This position is working on a government project so you'll be required to go through BPSS clearance prior to joining the organisation.Responsibilities include: Develop and maintain Power BI reports and dashboards to visualize complex data sets and provide meaningful insights to stakeholders. Collaborate with business analysts, data engineers, and other stakeholders to understand requirements and translate them into effective Power BI solutions. Design and implement efficient data models using Power BI Desktop to ensure optimal performance and scalability. Write complex DAX expressions and calculations to support advanced analytics and business logic. The successful Power BI Developer will have/be: Proven experience in Power BI development Expertise in creating complex measures using DAX Solid understanding of SQL Strong understanding of data modelling concepts and experience with data modelling tools Proficiency in designing and developing interactive reports and dashboards in Power BI The successful candidate can expect a salary between £55,000 and £65,000 (dependant on experience), as well as an excellent benefits package.PLEASE NOTE: This is an urgent project, candidates who are immediately available will be prioritised!Apply NOW if you are an ambitious Power BI Developer who is looking for a challenging role where you can make a real impact and progress through the organization!If you are interested please apply ASAP. The People Network is an employment agency and will respond to all applicants within three - five working days. If you do not hear within these timescales please feel free to get in touch.
May 01, 2024
Full time
Power BI Developer Are you passionate about data and looking for a challenging and stimulating career in one of the most exciting and innovative Data Consultancies in the UK?We're looking for an experienced Power BI Developer to join on a large scale government project, this is a hybrid role where the expectation is to be in the offices once a week in Central London.This position is working on a government project so you'll be required to go through BPSS clearance prior to joining the organisation.Responsibilities include: Develop and maintain Power BI reports and dashboards to visualize complex data sets and provide meaningful insights to stakeholders. Collaborate with business analysts, data engineers, and other stakeholders to understand requirements and translate them into effective Power BI solutions. Design and implement efficient data models using Power BI Desktop to ensure optimal performance and scalability. Write complex DAX expressions and calculations to support advanced analytics and business logic. The successful Power BI Developer will have/be: Proven experience in Power BI development Expertise in creating complex measures using DAX Solid understanding of SQL Strong understanding of data modelling concepts and experience with data modelling tools Proficiency in designing and developing interactive reports and dashboards in Power BI The successful candidate can expect a salary between £55,000 and £65,000 (dependant on experience), as well as an excellent benefits package.PLEASE NOTE: This is an urgent project, candidates who are immediately available will be prioritised!Apply NOW if you are an ambitious Power BI Developer who is looking for a challenging role where you can make a real impact and progress through the organization!If you are interested please apply ASAP. The People Network is an employment agency and will respond to all applicants within three - five working days. If you do not hear within these timescales please feel free to get in touch.
Are you ready to step into an exciting opportunity with a global SaaS organisation? My client is looking for a Dedicated Support Analyst to join their fast-paced growing organisation! Location - Fully Remote Salary - £27,000 - £32,000 Start Date - ASAP As part of the Customer Support team, you will be responsible for managing and maintaining the relationships with their customers after the implementation process. You are the first point of contact for the customer and are proactive in finding workarounds to your customer's issues and enhancement requests as well as following up internally on the resolution of these issues, defects or enhancement requests. Primary activities include issue diagnosis, troubleshooting, and incident management. The Support Analyst will use strong problem-solving skills, combined with excellent communication and customer focus, to maintain high levels of customer satisfaction. The Role: Respond in a timely fashion to contact from customers, resellers, and professional service engineers, via phone, email and electronic incident submission. Effectively interact with customers of all ability levels to understand the customers request and rapidly assess severity level. Define, research, and resolve customer issues in a timely accurate manner, routing non-technical issues to appropriate personnel using approved business processes. Provides timely updates to the customer, coworkers, and management on the status of outstanding issues. Maintain status of issues in the call-tracking system and perform appropriate follow-up on escalated issues. Conveys customer feedback to appropriate business areas such as Marketing, Product Management and Development. Contribute, review and maintain knowledge base content on an ongoing basis. Understand the customer's configuration, context and practices About you: Bachelor's degree in Computer Sciences (CS) or Management Information Systems (MIS) and/or 1-2 years of experience in a similar position Minimum of 2 years experience working in a technical support environment Minimum of 2 years in a customer service environment Ability to take ownership of complex issues/assignments and follow through to completion Demonstrates aptitude to prioritise and handle multiple issues simultaneously Effective oral and written communication skills Strong attention to detail and accuracy Ability to work independently in a fast-paced technical environment Team player Competencies: Microsoft Operating Systems Microsoft Office Suite Internet and networking technologies Zendesk Jira Exposure to Project Management theory and/or practice (desirable but not essential) Familiarity with System Development Life Cycle (desirable but not essential) If you thrive in a fast-paced environment, possess exceptional customer service skills then we invite you to apply for this exciting opportunity. If you would also like to discuss this role in more detail, please contact the Pursuit Office on .
May 01, 2024
Full time
Are you ready to step into an exciting opportunity with a global SaaS organisation? My client is looking for a Dedicated Support Analyst to join their fast-paced growing organisation! Location - Fully Remote Salary - £27,000 - £32,000 Start Date - ASAP As part of the Customer Support team, you will be responsible for managing and maintaining the relationships with their customers after the implementation process. You are the first point of contact for the customer and are proactive in finding workarounds to your customer's issues and enhancement requests as well as following up internally on the resolution of these issues, defects or enhancement requests. Primary activities include issue diagnosis, troubleshooting, and incident management. The Support Analyst will use strong problem-solving skills, combined with excellent communication and customer focus, to maintain high levels of customer satisfaction. The Role: Respond in a timely fashion to contact from customers, resellers, and professional service engineers, via phone, email and electronic incident submission. Effectively interact with customers of all ability levels to understand the customers request and rapidly assess severity level. Define, research, and resolve customer issues in a timely accurate manner, routing non-technical issues to appropriate personnel using approved business processes. Provides timely updates to the customer, coworkers, and management on the status of outstanding issues. Maintain status of issues in the call-tracking system and perform appropriate follow-up on escalated issues. Conveys customer feedback to appropriate business areas such as Marketing, Product Management and Development. Contribute, review and maintain knowledge base content on an ongoing basis. Understand the customer's configuration, context and practices About you: Bachelor's degree in Computer Sciences (CS) or Management Information Systems (MIS) and/or 1-2 years of experience in a similar position Minimum of 2 years experience working in a technical support environment Minimum of 2 years in a customer service environment Ability to take ownership of complex issues/assignments and follow through to completion Demonstrates aptitude to prioritise and handle multiple issues simultaneously Effective oral and written communication skills Strong attention to detail and accuracy Ability to work independently in a fast-paced technical environment Team player Competencies: Microsoft Operating Systems Microsoft Office Suite Internet and networking technologies Zendesk Jira Exposure to Project Management theory and/or practice (desirable but not essential) Familiarity with System Development Life Cycle (desirable but not essential) If you thrive in a fast-paced environment, possess exceptional customer service skills then we invite you to apply for this exciting opportunity. If you would also like to discuss this role in more detail, please contact the Pursuit Office on .
Dynamics CRM/ D365 CE Systems Support Analyst Actively representing an established professional services organisation, headquartered in Central London, as they look to recruit an experienced D365 CE/ CRM support analyst into their growing application team. The role will involve ensuring the smooth running of their business critical CRM environment - responsible for day to day support tasks and continuous improvement projects. The position will also include supporting the companies Power Platform processes - involving hands on configuration/ maintenance work with Power Apps, Power BI and Power Automate. This role offers home based flexibility, with requirement for on-site time in London 2-3 days a month; project phase dependent. The role offers Fantastic exposure to Dynamics 365 CE/ PP, with a range of interesting projects planned Attractive base salary & benefits package Certified Microsoft training/ development opportunities Regular company events/ team meet ups/ incentives The role will involve Providing day to day support of my clients Dynamics 365 CE/ CRM and Power Platform environment Troubleshooting system performance issues/ minor bug fixing Project based functional analysis for new implementation projects Training users on new functionality/ system changes Working closely with customers to provide top tier customer service and support Preferable skills for the role will include Proven experience supporting Dynamics 365 Customer Engagement (CE) or Dynamics CRM systems Power Platform expertise, across Power Automate/ flow, Power BI & Power Apps Strong analytical skills, with the ability to understand issues and troubleshoot effectively Experience in functional requirement analysis/ process mapping; testing & training new enhancements Excellent communication skills written and verbal, comfortable in user facing environment Interested? Apply Today - Interview Slots Available! Nick Butter / (phone number removed)/ (url removed) To discuss this exciting opportunity in more detail within the Dynamics 365 market, please contact Nick Butter by phone on (phone number removed) or send your current CV to (url removed). Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics 365 opportunities within the global market. Dealing with both Microsoft Partners and End Users, our specific Microsoft Dynamics 365 team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities. Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the Dynamics 365 market. I am interested in speaking to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics 365 market, please contact me ASAP. (phone number removed) or via email (url removed)
May 01, 2024
Full time
Dynamics CRM/ D365 CE Systems Support Analyst Actively representing an established professional services organisation, headquartered in Central London, as they look to recruit an experienced D365 CE/ CRM support analyst into their growing application team. The role will involve ensuring the smooth running of their business critical CRM environment - responsible for day to day support tasks and continuous improvement projects. The position will also include supporting the companies Power Platform processes - involving hands on configuration/ maintenance work with Power Apps, Power BI and Power Automate. This role offers home based flexibility, with requirement for on-site time in London 2-3 days a month; project phase dependent. The role offers Fantastic exposure to Dynamics 365 CE/ PP, with a range of interesting projects planned Attractive base salary & benefits package Certified Microsoft training/ development opportunities Regular company events/ team meet ups/ incentives The role will involve Providing day to day support of my clients Dynamics 365 CE/ CRM and Power Platform environment Troubleshooting system performance issues/ minor bug fixing Project based functional analysis for new implementation projects Training users on new functionality/ system changes Working closely with customers to provide top tier customer service and support Preferable skills for the role will include Proven experience supporting Dynamics 365 Customer Engagement (CE) or Dynamics CRM systems Power Platform expertise, across Power Automate/ flow, Power BI & Power Apps Strong analytical skills, with the ability to understand issues and troubleshoot effectively Experience in functional requirement analysis/ process mapping; testing & training new enhancements Excellent communication skills written and verbal, comfortable in user facing environment Interested? Apply Today - Interview Slots Available! Nick Butter / (phone number removed)/ (url removed) To discuss this exciting opportunity in more detail within the Dynamics 365 market, please contact Nick Butter by phone on (phone number removed) or send your current CV to (url removed). Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics 365 opportunities within the global market. Dealing with both Microsoft Partners and End Users, our specific Microsoft Dynamics 365 team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities. Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the Dynamics 365 market. I am interested in speaking to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics 365 market, please contact me ASAP. (phone number removed) or via email (url removed)
Dynamics CRM/ D365 CE Systems Support Analyst Actively representing an established professional services organisation, headquartered in Central London, as they look to recruit an experienced D365 CE/ CRM support analyst into their growing application team. The role will involve ensuring the smooth running of their business critical CRM environment - responsible for day to day support tasks and continuous improvement projects. The position will also include supporting the companies Power Platform processes - involving hands on configuration/ maintenance work with Power Apps, Power BI and Power Automate. This role offers home based flexibility, with requirement for on-site time in London 2-3 days a month; project phase dependent. The role offers Fantastic exposure to Dynamics 365 CE/ PP, with a range of interesting projects planned Attractive base salary & benefits package Certified Microsoft training/ development opportunities Regular company events/ team meet ups/ incentives The role will involve Providing day to day support of my clients Dynamics 365 CE/ CRM and Power Platform environment Troubleshooting system performance issues/ minor bug fixing Project based functional analysis for new implementation projects Training users on new functionality/ system changes Working closely with customers to provide top tier customer service and support Preferable skills for the role will include Proven experience supporting Dynamics 365 Customer Engagement (CE) or Dynamics CRM systems Power Platform expertise, across Power Automate/ flow, Power BI & Power Apps Strong analytical skills, with the ability to understand issues and troubleshoot effectively Experience in functional requirement analysis/ process mapping; testing & training new enhancements Excellent communication skills written and verbal, comfortable in user facing environment Interested? Apply Today - Interview Slots Available! Nick Butter To discuss this exciting opportunity in more detail within the Dynamics 365 market, please contact Nick Butter by phone on or send your current CV to .Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics 365 opportunities within the global market. Dealing with both Microsoft Partners and End Users, our specific Microsoft Dynamics 365 team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities. Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the Dynamics 365 market.I am interested in speaking to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics 365 market, please contact me ASAP.or via email
May 01, 2024
Full time
Dynamics CRM/ D365 CE Systems Support Analyst Actively representing an established professional services organisation, headquartered in Central London, as they look to recruit an experienced D365 CE/ CRM support analyst into their growing application team. The role will involve ensuring the smooth running of their business critical CRM environment - responsible for day to day support tasks and continuous improvement projects. The position will also include supporting the companies Power Platform processes - involving hands on configuration/ maintenance work with Power Apps, Power BI and Power Automate. This role offers home based flexibility, with requirement for on-site time in London 2-3 days a month; project phase dependent. The role offers Fantastic exposure to Dynamics 365 CE/ PP, with a range of interesting projects planned Attractive base salary & benefits package Certified Microsoft training/ development opportunities Regular company events/ team meet ups/ incentives The role will involve Providing day to day support of my clients Dynamics 365 CE/ CRM and Power Platform environment Troubleshooting system performance issues/ minor bug fixing Project based functional analysis for new implementation projects Training users on new functionality/ system changes Working closely with customers to provide top tier customer service and support Preferable skills for the role will include Proven experience supporting Dynamics 365 Customer Engagement (CE) or Dynamics CRM systems Power Platform expertise, across Power Automate/ flow, Power BI & Power Apps Strong analytical skills, with the ability to understand issues and troubleshoot effectively Experience in functional requirement analysis/ process mapping; testing & training new enhancements Excellent communication skills written and verbal, comfortable in user facing environment Interested? Apply Today - Interview Slots Available! Nick Butter To discuss this exciting opportunity in more detail within the Dynamics 365 market, please contact Nick Butter by phone on or send your current CV to .Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics 365 opportunities within the global market. Dealing with both Microsoft Partners and End Users, our specific Microsoft Dynamics 365 team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities. Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the Dynamics 365 market.I am interested in speaking to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics 365 market, please contact me ASAP.or via email
Implementation Analyst needed to join our team on a permanent basis. The opportunity: VML Enterprise Solutions Digital Intelligence team continues to grow at pace and following a hugely successful year we are now looking for a Implementation Analyst to help us deliver Digital Analytics implementations for some of Europe's leading brands. You will be responsible for the setup, configuration and ongoing maintenance of analytics tracking using Tag Management Systems (TMS) such as Google Tag Manager and Tealium. What you'll be doing: You'll be working closely with our project teams to support the configuration of analytics tagging on various eCommerce platforms. This will involve understanding client reporting requirements and developing clear and accurate Solution Design Reference (SDR) documents that outline how you will capture the data needed. You will then utilise Tag Management Systems (TMS) to configure and QA analytics and marketing tags and work closely with our development teams to build dataLayers capable of servicing multiple data services. What we want from you Extensive experience working as a Implementation Analyst / Data Collection Analyst or similar, ideally in an eCommerce environment. A proven track record of delivering analytics implementation projects for B2C and/or B2B organisations. Advanced practical knowledge of Tag Management Systems (TMS), ideally including Google Tag Manager and Tealium Practical knowledge of Analytics tools such as Google Analytics, Firebase and Adobe Analytics Advanced practical knowledge of HTML and JavaScript Advanced practical knowledge of testing and debugging analytics web and app implementations using a variety of tools. Experience working with senior stakeholders. Effective time management Highly proficiently in MS Word, PowerPoint and Excel Experience implementing and working with A/B testing tools is a plus. Experience working with tools such as Google BigQuery is a plus. What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team.At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization-creators, doers, innovators, makers, and thinkers-who drive not just marketing, but meaningful experiences that resonate in every action and interaction. VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram,?LinkedIn, and?X. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
May 01, 2024
Full time
Implementation Analyst needed to join our team on a permanent basis. The opportunity: VML Enterprise Solutions Digital Intelligence team continues to grow at pace and following a hugely successful year we are now looking for a Implementation Analyst to help us deliver Digital Analytics implementations for some of Europe's leading brands. You will be responsible for the setup, configuration and ongoing maintenance of analytics tracking using Tag Management Systems (TMS) such as Google Tag Manager and Tealium. What you'll be doing: You'll be working closely with our project teams to support the configuration of analytics tagging on various eCommerce platforms. This will involve understanding client reporting requirements and developing clear and accurate Solution Design Reference (SDR) documents that outline how you will capture the data needed. You will then utilise Tag Management Systems (TMS) to configure and QA analytics and marketing tags and work closely with our development teams to build dataLayers capable of servicing multiple data services. What we want from you Extensive experience working as a Implementation Analyst / Data Collection Analyst or similar, ideally in an eCommerce environment. A proven track record of delivering analytics implementation projects for B2C and/or B2B organisations. Advanced practical knowledge of Tag Management Systems (TMS), ideally including Google Tag Manager and Tealium Practical knowledge of Analytics tools such as Google Analytics, Firebase and Adobe Analytics Advanced practical knowledge of HTML and JavaScript Advanced practical knowledge of testing and debugging analytics web and app implementations using a variety of tools. Experience working with senior stakeholders. Effective time management Highly proficiently in MS Word, PowerPoint and Excel Experience implementing and working with A/B testing tools is a plus. Experience working with tools such as Google BigQuery is a plus. What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team.At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization-creators, doers, innovators, makers, and thinkers-who drive not just marketing, but meaningful experiences that resonate in every action and interaction. VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram,?LinkedIn, and?X. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
Helpdesk Support - £22 p/hour - Umbrella - London - 3 months Robert Half are working with a leading client near Covent Garden on the recruitment of a talented helpdesk support engineer. The main function of a Help Desk Specialist is to provide technical assistance to computer system users. A typical technical help desk specialist is responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location. Job Responsibilities: Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity May install software or perform hardware testing remotely Enter commands and observe system functioning to verify correct operations and detect errors Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support Required background/skills: 5-7 years' experience required Verbal and written communication skills, problem solving skills, customer service and interpersonal skills Basic ability to work independently and manage one's time Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software. Helpdesk Support - £22 p/hour - London - 3 months Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
May 01, 2024
Full time
Helpdesk Support - £22 p/hour - Umbrella - London - 3 months Robert Half are working with a leading client near Covent Garden on the recruitment of a talented helpdesk support engineer. The main function of a Help Desk Specialist is to provide technical assistance to computer system users. A typical technical help desk specialist is responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location. Job Responsibilities: Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity May install software or perform hardware testing remotely Enter commands and observe system functioning to verify correct operations and detect errors Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support Required background/skills: 5-7 years' experience required Verbal and written communication skills, problem solving skills, customer service and interpersonal skills Basic ability to work independently and manage one's time Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software. Helpdesk Support - £22 p/hour - London - 3 months Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
Senior Insight Analyst/ Lead Insight Analyst required to joining our rapidly expanding Customer Insight and Activation team (CIA) The Opportunity: As a Senior Insight Analyst / Lead Insight Analyst you will have the opportunity to work on multiple projects with some of our largest projects. Reporting to the Insights Lead, you will be responsible for analysing digital behaviour in order to provide key, actionable insight and critical recommendations to our clients. This is more than just an insight role; it's an opportuniy to help shape the digital and business strategies of some of the world's leading brands and retailers! We are tool agnostic and depending on client requirements you will use tools like Google Analytics, Adobe Analytics or Content Square for tracking data, GTM, Adobe Launch or Tealium for implementing tags and a mixture of Google Data studio, Power BI, Advanced Excel and PowerPoint for visualisation. Also you may be required to work with the wider GCP or Microsoft tool suite to leverage other type of data in your analysis What you'll be doing: Creating measurement plans that identify the customer behaviour to be tracked (you will work closely with our implementation analysts for this) Establishing detailed reporting and visualisations that help our clients understand the performance of their digital channels. Using measurement tools to analyse visitor behaviour in detail, across a wide range of digital properties (websites, mobile applications, instore devices) Creating detailed insight reports that cover key findings and recommendations. Presenting your findings to a senior-level client audience and helping them understand what it means for their business. Working with our internal CX and Design teams to inform the creation of new websites and apps. Answering client queries and running training sessions with them What we want from you: Extensive experience working as an analyst providing insight, ideally in an ecommerce setting (client or agency) Must have Advanced practical knowledge of various Analytics tools and techniques. Numerically adept in using Excel (or similar) to analyse data. Previous experience supporting junior team members. Highly proficient in Microsoft Word and PowerPoint. Extensive experience working with senior client stakeholders. Effective time and project management as well as multitasking abilities. A proven track record of delivering large insight projects for leading B2B and B2C organisations. What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team. Who We Are: At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization-creators, doers, innovators, makers, and thinkers-who drive not just marketing, but meaningful experiences that resonate in every action and interaction.
May 01, 2024
Full time
Senior Insight Analyst/ Lead Insight Analyst required to joining our rapidly expanding Customer Insight and Activation team (CIA) The Opportunity: As a Senior Insight Analyst / Lead Insight Analyst you will have the opportunity to work on multiple projects with some of our largest projects. Reporting to the Insights Lead, you will be responsible for analysing digital behaviour in order to provide key, actionable insight and critical recommendations to our clients. This is more than just an insight role; it's an opportuniy to help shape the digital and business strategies of some of the world's leading brands and retailers! We are tool agnostic and depending on client requirements you will use tools like Google Analytics, Adobe Analytics or Content Square for tracking data, GTM, Adobe Launch or Tealium for implementing tags and a mixture of Google Data studio, Power BI, Advanced Excel and PowerPoint for visualisation. Also you may be required to work with the wider GCP or Microsoft tool suite to leverage other type of data in your analysis What you'll be doing: Creating measurement plans that identify the customer behaviour to be tracked (you will work closely with our implementation analysts for this) Establishing detailed reporting and visualisations that help our clients understand the performance of their digital channels. Using measurement tools to analyse visitor behaviour in detail, across a wide range of digital properties (websites, mobile applications, instore devices) Creating detailed insight reports that cover key findings and recommendations. Presenting your findings to a senior-level client audience and helping them understand what it means for their business. Working with our internal CX and Design teams to inform the creation of new websites and apps. Answering client queries and running training sessions with them What we want from you: Extensive experience working as an analyst providing insight, ideally in an ecommerce setting (client or agency) Must have Advanced practical knowledge of various Analytics tools and techniques. Numerically adept in using Excel (or similar) to analyse data. Previous experience supporting junior team members. Highly proficient in Microsoft Word and PowerPoint. Extensive experience working with senior client stakeholders. Effective time and project management as well as multitasking abilities. A proven track record of delivering large insight projects for leading B2B and B2C organisations. What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team. Who We Are: At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization-creators, doers, innovators, makers, and thinkers-who drive not just marketing, but meaningful experiences that resonate in every action and interaction.
D365FO Finance System Analyst - London - c£55k Nigel Frank are representing an internationally recognised organisation who are looking for a D365FO Finance System Analyst. This is a brilliant opportunity for an enthusiastic Finance System Analyst who is looking to support a freshly implemented D365FO system. The role also involves a mixture of responsibilities including business analysis and change management, offering a great platform to unlock your full potential and learn a diverse skill set. The role offers a home based working model with the opportunity to go into the office, if desired. Role & Responsibilities Provide 1st to 3rd line support on D365FO. Work collaboratively with business stakeholders to understand and document business requirements. Assist in the design of solutions in conjunction with our technical partners. Ensure operational risks are identified, reported, and corrected in an accurate & timely manner Skills & Qualifications Good Knowledge of D365 Finance modules and functional capabilities Ability to build strong relationships required for liaising with internal and external stakeholders Knowledge of Change Process delivery methods and frameworks including business analysis methods Candidates must reside in the UK with the right to work. To discuss this brilliant opportunity in more detail, please contact Selina Celebidachi by phone on or send your most up to date CV to I am keen to speak to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics 365 F&O/ AX market, please get in contact with me ASAP.
Apr 30, 2024
Full time
D365FO Finance System Analyst - London - c£55k Nigel Frank are representing an internationally recognised organisation who are looking for a D365FO Finance System Analyst. This is a brilliant opportunity for an enthusiastic Finance System Analyst who is looking to support a freshly implemented D365FO system. The role also involves a mixture of responsibilities including business analysis and change management, offering a great platform to unlock your full potential and learn a diverse skill set. The role offers a home based working model with the opportunity to go into the office, if desired. Role & Responsibilities Provide 1st to 3rd line support on D365FO. Work collaboratively with business stakeholders to understand and document business requirements. Assist in the design of solutions in conjunction with our technical partners. Ensure operational risks are identified, reported, and corrected in an accurate & timely manner Skills & Qualifications Good Knowledge of D365 Finance modules and functional capabilities Ability to build strong relationships required for liaising with internal and external stakeholders Knowledge of Change Process delivery methods and frameworks including business analysis methods Candidates must reside in the UK with the right to work. To discuss this brilliant opportunity in more detail, please contact Selina Celebidachi by phone on or send your most up to date CV to I am keen to speak to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics 365 F&O/ AX market, please get in contact with me ASAP.
METADATA CATALOGUER (DAM) Departments: Information Management Home Palace : Hampton Court Palace Status : Established/Permanent Salary: £33,200, Pro Rata Days/Hours of work: Part time, 14.4 hours/2 days per week About the role We are a team of people who love and look after six of the most wonderful palaces in the world: Hampton Court Palace, the Tower of London, Kensington Palace, the Banqueting House, Kew Palace and Hillsborough Castle and Gardens. We create space for spirits to stir and be stirred. We want everyone to feel welcome and accepted. We tell stories about the monarchs you know, and the lives you don't. We let people explore and we set minds racing. You will be joining our friendly and experienced Information Management team that looks after information and digital assets across all six palaces. We are currently recruiting for a Metadata Cataloguer to assist the Product Executive and Digital Asset Management (DAM) team that touches every part of the organisation including Conservation Collection Care and Collections Management, Public Engagement Retail, Press and Marketing and Membership. About you As a Metadata Cataloguer you will support, assist and help train users of the DAM system in the creation of metadata for digital assets and the entering of this metadata into the DAM system for each digital asset uploaded. You will catalogue DAM assets for various departments and promote the DAM system as the centralised repository of digital images, audio and video assets for palace-wide use. You will manage the DAM taxonomy and support the DAM Product Executive with the upgrade to a new version of the system. You will have an excellent eye for detail and be able to maintain a high level of accuracy under pressure. You will be a people-person who thrives on fostering good working relationships with the users of the DAM system. Based at Hampton Court Palace, you may be required to travel to our other sites on occasion. Closing date: Sunday 5 May 2024 1st Interview date : Thursday 16 May - Friday 17 May 2024 (online) 2nd Interview date: Tuesday 21 May 2024 (in-person) We have adopted a hybrid model of part working from home and part working from site, we are open to discussing what best works for individuals and their work life balance whilst also delivering the business requirements. Historic Royal Places is an equal opportunities employer and truly values a diverse workforce. Applications are welcome from candidates regardless of their background. You may also have experience in the following: SAP Business Data Analyst, Data Conversion, Business Analysis, Data Validation, Data Quality Management, Data Migration, Data Analysis, etc.REF-
Apr 30, 2024
Full time
METADATA CATALOGUER (DAM) Departments: Information Management Home Palace : Hampton Court Palace Status : Established/Permanent Salary: £33,200, Pro Rata Days/Hours of work: Part time, 14.4 hours/2 days per week About the role We are a team of people who love and look after six of the most wonderful palaces in the world: Hampton Court Palace, the Tower of London, Kensington Palace, the Banqueting House, Kew Palace and Hillsborough Castle and Gardens. We create space for spirits to stir and be stirred. We want everyone to feel welcome and accepted. We tell stories about the monarchs you know, and the lives you don't. We let people explore and we set minds racing. You will be joining our friendly and experienced Information Management team that looks after information and digital assets across all six palaces. We are currently recruiting for a Metadata Cataloguer to assist the Product Executive and Digital Asset Management (DAM) team that touches every part of the organisation including Conservation Collection Care and Collections Management, Public Engagement Retail, Press and Marketing and Membership. About you As a Metadata Cataloguer you will support, assist and help train users of the DAM system in the creation of metadata for digital assets and the entering of this metadata into the DAM system for each digital asset uploaded. You will catalogue DAM assets for various departments and promote the DAM system as the centralised repository of digital images, audio and video assets for palace-wide use. You will manage the DAM taxonomy and support the DAM Product Executive with the upgrade to a new version of the system. You will have an excellent eye for detail and be able to maintain a high level of accuracy under pressure. You will be a people-person who thrives on fostering good working relationships with the users of the DAM system. Based at Hampton Court Palace, you may be required to travel to our other sites on occasion. Closing date: Sunday 5 May 2024 1st Interview date : Thursday 16 May - Friday 17 May 2024 (online) 2nd Interview date: Tuesday 21 May 2024 (in-person) We have adopted a hybrid model of part working from home and part working from site, we are open to discussing what best works for individuals and their work life balance whilst also delivering the business requirements. Historic Royal Places is an equal opportunities employer and truly values a diverse workforce. Applications are welcome from candidates regardless of their background. You may also have experience in the following: SAP Business Data Analyst, Data Conversion, Business Analysis, Data Validation, Data Quality Management, Data Migration, Data Analysis, etc.REF-
Company Description We foster diverse perspectives and embrace innovation to help our clients navigate the uncertainty of capital markets. Through high-quality research and diversified investment services, we serve institutions, individuals, and private wealth clients in major markets worldwide. Our ambition is simple: to be our clients' most valued asset-management partner. Job Description Summary We seek a London-based End User Technology Analyst to join our EMEA End User Technology Team in Global Technology & Operations (GTO). Role Description The End User Technology Analyst is a key role for our firm providing the delivery and support of end user and workspace technology to our staff across EMEA offices. The successful candidate will be expected to build strong relationships with the business staff and management, acting as a trusted advisor for technology solutions as well as providing ongoing training to increase awareness and adoption of technology. This is a client-facing role which will have daily interaction with business and technology staff, including executive management. Key job responsibilities include, but are not limited to Act as a partner, trusted advisor and relationship manager for our business users, serving as the face of enterprise technology. This is business unit and/or location aligned and partners with the global technology management. Partner with product management, engineering?teams, and business aligned technology teams, providing feedback on products and services and engaging when new solutions are requested. Manage customer expectations and client experience in relation to consumption of enterprise technology by levering quantitative metrics, soliciting and analyzing client feedback, with the goal of providing superior service across our technology product offerings. End-user technology subject matter expert, understanding the product portfolio and how to support them. Ownership of all incident tickets and service requests for the business and/or location the candidate is aligned too. This includes the logging, review and escalation of incident tickets and problems, updating of knowledge articles, and facilitation across technology teams. Drive product training and adoption efforts; conduct end-user training, new hire training, host Tech Bar. Overall owner of?the new hire experience (setup, applications, on-boarding, training, etc.). Leads planning and buildouts of workplace technology for new offices, as well as regular move, add and change activities. Owns hardware procurement, disposal and asset management, including the regional equipment loaner programs. What makes this role unique or interesting? The successful candidate will be business-aligned and will have the opportunity to interact with all aspects of the business and technology. They will gain a thorough understanding of how technology impacts our business and contribute to the products and services that improve the business experience. The technology organization is highly collaborative and end user technologists are empowered and encouraged to be involved in discussions with engineers and application owners to work together on technology solutions. Qualifications, Experience, Education Bachelor's degree preferred. 5 years related experience is preferred.? Proven track record of supporting demanding and high energy users. Skills Strong interpersonal and communication skills. Strong business and technical writing skills. Demonstration of strong verbal and written communications skills in a corporate environment. Strong presence and presentation skills. Strong executive presence and high energy. Special Knowledge Strong understanding of IT Service Management practices, experience in using ITSM programs and the use of ServiceNow. Excellent troubleshooting, technical & creative problem-solving and analytical ability. Knowledge of Windows capabilities e.g. folder redirection, roaming profiles, distributed file system (DFS), permissions and shares. Strong knowledge of Windows 10 and 11 operating systems. Strong knowledge of Apple and Android mobile devices. Knowledge of Microsoft Active Directory and Active Roles interface. Knowledge of Cisco desktop phones and features. Salary £55,000 - £65,000 including bonus and benefits Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
Apr 29, 2024
Full time
Company Description We foster diverse perspectives and embrace innovation to help our clients navigate the uncertainty of capital markets. Through high-quality research and diversified investment services, we serve institutions, individuals, and private wealth clients in major markets worldwide. Our ambition is simple: to be our clients' most valued asset-management partner. Job Description Summary We seek a London-based End User Technology Analyst to join our EMEA End User Technology Team in Global Technology & Operations (GTO). Role Description The End User Technology Analyst is a key role for our firm providing the delivery and support of end user and workspace technology to our staff across EMEA offices. The successful candidate will be expected to build strong relationships with the business staff and management, acting as a trusted advisor for technology solutions as well as providing ongoing training to increase awareness and adoption of technology. This is a client-facing role which will have daily interaction with business and technology staff, including executive management. Key job responsibilities include, but are not limited to Act as a partner, trusted advisor and relationship manager for our business users, serving as the face of enterprise technology. This is business unit and/or location aligned and partners with the global technology management. Partner with product management, engineering?teams, and business aligned technology teams, providing feedback on products and services and engaging when new solutions are requested. Manage customer expectations and client experience in relation to consumption of enterprise technology by levering quantitative metrics, soliciting and analyzing client feedback, with the goal of providing superior service across our technology product offerings. End-user technology subject matter expert, understanding the product portfolio and how to support them. Ownership of all incident tickets and service requests for the business and/or location the candidate is aligned too. This includes the logging, review and escalation of incident tickets and problems, updating of knowledge articles, and facilitation across technology teams. Drive product training and adoption efforts; conduct end-user training, new hire training, host Tech Bar. Overall owner of?the new hire experience (setup, applications, on-boarding, training, etc.). Leads planning and buildouts of workplace technology for new offices, as well as regular move, add and change activities. Owns hardware procurement, disposal and asset management, including the regional equipment loaner programs. What makes this role unique or interesting? The successful candidate will be business-aligned and will have the opportunity to interact with all aspects of the business and technology. They will gain a thorough understanding of how technology impacts our business and contribute to the products and services that improve the business experience. The technology organization is highly collaborative and end user technologists are empowered and encouraged to be involved in discussions with engineers and application owners to work together on technology solutions. Qualifications, Experience, Education Bachelor's degree preferred. 5 years related experience is preferred.? Proven track record of supporting demanding and high energy users. Skills Strong interpersonal and communication skills. Strong business and technical writing skills. Demonstration of strong verbal and written communications skills in a corporate environment. Strong presence and presentation skills. Strong executive presence and high energy. Special Knowledge Strong understanding of IT Service Management practices, experience in using ITSM programs and the use of ServiceNow. Excellent troubleshooting, technical & creative problem-solving and analytical ability. Knowledge of Windows capabilities e.g. folder redirection, roaming profiles, distributed file system (DFS), permissions and shares. Strong knowledge of Windows 10 and 11 operating systems. Strong knowledge of Apple and Android mobile devices. Knowledge of Microsoft Active Directory and Active Roles interface. Knowledge of Cisco desktop phones and features. Salary £55,000 - £65,000 including bonus and benefits Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
As a PMO Analyst, you will have experience of performing a similar role previously within a professional services company, where you will have gained a strong understanding and experience of project delivery and acceptance processes, a high attention to detail and a good level of financial awareness, coupled with an excellent knowledge of project and programme management methodologies including Agile and Waterfall. The role requires you to have strong analytical, interpretation and reporting skills, as well as having the confidence to suggest and implement continuous improvement activities. The role will report directly into the Head of Central PMO and will predominantly be responsible for being the PMO Analyst for one of our specific Business Units. You will be undertaking the resourcing and loading / bandwidth of all PMOs who fall within the that Business Unit, acting as their Line Manager and also being PMO Analyst for some of the accounts which fall under the Business Unit. Other responsibilites will include: Typical PMO duties including financial project administration such as project set up, raising purchase orders, invoicing, account hygiene maintenance, Kimble and SAP etc Fully understand the account roadmap and account requirements to report on and validate the project and programme roadmap (progress, resource, budget, risks and issues) providing a central view to the business Ensure that all new projects are set up correctly on Finance, Resourcing and Project Management systems in accordance with documented business approvals. The focus on Clients, Teamwork and Foresight is in our DNA and we are looking for someone who shares and embodies these core values, leading by example. We don't look for finished articles. We look for people who want to continue their career growth alongside NTT DATA's. To support your hard work and dedication, we will offer you the following: A people focused business Excellent opportunities to grow your career, including an online training platform with 3000+ courses, accessible from everywhere, to sharpen your skills. A varied client base ...And much more!
Sep 24, 2022
Full time
As a PMO Analyst, you will have experience of performing a similar role previously within a professional services company, where you will have gained a strong understanding and experience of project delivery and acceptance processes, a high attention to detail and a good level of financial awareness, coupled with an excellent knowledge of project and programme management methodologies including Agile and Waterfall. The role requires you to have strong analytical, interpretation and reporting skills, as well as having the confidence to suggest and implement continuous improvement activities. The role will report directly into the Head of Central PMO and will predominantly be responsible for being the PMO Analyst for one of our specific Business Units. You will be undertaking the resourcing and loading / bandwidth of all PMOs who fall within the that Business Unit, acting as their Line Manager and also being PMO Analyst for some of the accounts which fall under the Business Unit. Other responsibilites will include: Typical PMO duties including financial project administration such as project set up, raising purchase orders, invoicing, account hygiene maintenance, Kimble and SAP etc Fully understand the account roadmap and account requirements to report on and validate the project and programme roadmap (progress, resource, budget, risks and issues) providing a central view to the business Ensure that all new projects are set up correctly on Finance, Resourcing and Project Management systems in accordance with documented business approvals. The focus on Clients, Teamwork and Foresight is in our DNA and we are looking for someone who shares and embodies these core values, leading by example. We don't look for finished articles. We look for people who want to continue their career growth alongside NTT DATA's. To support your hard work and dedication, we will offer you the following: A people focused business Excellent opportunities to grow your career, including an online training platform with 3000+ courses, accessible from everywhere, to sharpen your skills. A varied client base ...And much more!
As part of National Security Law enforcement, we have teams working on-site supporting critical national operational applications, systems and networks as well as developing new solutions to help tackle a broad variety of serious crime. We have a great team on site who have worked closely with the client for many years. We have built a trusted relationship with this client over the years, their office is shiny and new, very close to the Queen Elizabeth Olympic Park and Stratford Westfield shopping centre, which has so many amenities. National Security LE's on site teams are included in all the usual social events, including Account forums, team lunches and evenings out. There is a wide variety of work, constantly evolving with new technology. You will have the opportunity to make a real difference, due to the fact that we work directly with the operational end users who work with partner agencies and also provide these important capabilities to another National LEA. We are looking for full-stack developers and DevOps engineers to join the team ASAP. At the moment we are particularly keen on anyone who wants to lead a team, as well as engineers with at least 1 years' experience in some of the technologies below (or equivalents) and are willing to learn. Core Responsibilities involved: • Incident management • Application design and development • Site reliability (observability, alerting, high-availability, self-healing systems etc.) • Database administration • Infrastructure provisioning • Process automation Respond to change requests Main Technologies involved (but not limited to): • Oracle DB • Docker (with Docker Swarm) • Elastic Stack • Typescript/React/Node • Go • Prometheus/Grafana • ESRI Maps • Ansible • Windows & Linux • Jenkins Ways of Working: Due to the classification of the work, we have to be on site in Stratford at least 4 days a week, with ability to work from home occasionally. The work requires SC clearance minimum but MoD DV is preferred, so if you are willing to go through MOD DV, this would be ideal. This role is part of our National Security business, where we develop operational solutions and deliver mission-critical services to Law Enforcement Agencies and Government departments. Our dedicated engineers and business consultants form multi-disciplinary teams, working together to provide a variety of solutions that help to prevent, protect and pursue criminals involved in serious and organised crime, enhance operational capabilities and deliver digital transformation programmes. Our work is a mix of remote working with some travel to various LEA sites around the UK. We need proactive, solution finding individuals with a can do attitude to join our teams to help solve some of the most difficult challenges so even if this role isn't a perfect fit we'd still love to hear from you! Life at BAE Systems Applied Intelligence Diversity and inclusion are integral to the success of BAE Systems Applied Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Applied Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals. Applicants to this role must be amenable to obtain UK Government security clearance Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance well-being. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence BAE Systems Digital Intelligence is home to 4,800 digital, cyber and intelligence experts. We work collaboratively across 16 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Launched in 2022, Digital Intelligence is part of BAE Systems, and has a rich heritage in helping to defend nations and businesses around the world from advanced threats.
Sep 23, 2022
Full time
As part of National Security Law enforcement, we have teams working on-site supporting critical national operational applications, systems and networks as well as developing new solutions to help tackle a broad variety of serious crime. We have a great team on site who have worked closely with the client for many years. We have built a trusted relationship with this client over the years, their office is shiny and new, very close to the Queen Elizabeth Olympic Park and Stratford Westfield shopping centre, which has so many amenities. National Security LE's on site teams are included in all the usual social events, including Account forums, team lunches and evenings out. There is a wide variety of work, constantly evolving with new technology. You will have the opportunity to make a real difference, due to the fact that we work directly with the operational end users who work with partner agencies and also provide these important capabilities to another National LEA. We are looking for full-stack developers and DevOps engineers to join the team ASAP. At the moment we are particularly keen on anyone who wants to lead a team, as well as engineers with at least 1 years' experience in some of the technologies below (or equivalents) and are willing to learn. Core Responsibilities involved: • Incident management • Application design and development • Site reliability (observability, alerting, high-availability, self-healing systems etc.) • Database administration • Infrastructure provisioning • Process automation Respond to change requests Main Technologies involved (but not limited to): • Oracle DB • Docker (with Docker Swarm) • Elastic Stack • Typescript/React/Node • Go • Prometheus/Grafana • ESRI Maps • Ansible • Windows & Linux • Jenkins Ways of Working: Due to the classification of the work, we have to be on site in Stratford at least 4 days a week, with ability to work from home occasionally. The work requires SC clearance minimum but MoD DV is preferred, so if you are willing to go through MOD DV, this would be ideal. This role is part of our National Security business, where we develop operational solutions and deliver mission-critical services to Law Enforcement Agencies and Government departments. Our dedicated engineers and business consultants form multi-disciplinary teams, working together to provide a variety of solutions that help to prevent, protect and pursue criminals involved in serious and organised crime, enhance operational capabilities and deliver digital transformation programmes. Our work is a mix of remote working with some travel to various LEA sites around the UK. We need proactive, solution finding individuals with a can do attitude to join our teams to help solve some of the most difficult challenges so even if this role isn't a perfect fit we'd still love to hear from you! Life at BAE Systems Applied Intelligence Diversity and inclusion are integral to the success of BAE Systems Applied Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Applied Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals. Applicants to this role must be amenable to obtain UK Government security clearance Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance well-being. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence BAE Systems Digital Intelligence is home to 4,800 digital, cyber and intelligence experts. We work collaboratively across 16 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Launched in 2022, Digital Intelligence is part of BAE Systems, and has a rich heritage in helping to defend nations and businesses around the world from advanced threats.