ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Jun 05, 2023
Full time
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
About HRS HRS is Oracle’s largest hospitality partner worldwide, providing coverage in 90 countries to more than 10,000 customers. Recognised as an official Oracle Hospitality Partner, HRS offers a wide range of innovative solutions to its customers including Property Management, POS, Spa & Guest Activities, Mobile Applications, and more.
About the role You will join our growing global service delivery team implementing and offering support on the HRS-wide portfolio of products to hospitality-related companies across UK & Ireland. Implementing and providing support on the Oracle Food & Beverage suite of products as well as HRS’s products. The ideal candidate will be ambitious, customer oriented, passionate about digital transformation within the hospitality industry through innovative technologies and software.
Requirements
Minimum 2 years of experience in the support or installation & configuration of Oracle POS products, together with the associated customer training.
Hospitality/Food & Beverage operations background an advantage.
Experience in working with competitive hospitality products including POS, PMS and Spa systems.
Familiar with Windows operating systems & POS hardware.
Familiar with Oracle PL/SQL. Professional certification is preferable.
Good interpersonal skills with both customers and cross-functional teams.
Possess a valid passport and be available to travel extensively and for extended periods of time.
What you will be doing
Responsible for implementation & support of solutions for hotels, restaurants, spas and fitness clubs across the region.
Conduct user training.
Handle customer cases, triage the inbound case load and reviewing the existing owned and escalated cases.
Ensure familiarity with new product releases as they become available.
Liaise with subject matter experts on client requests for enhancements and development.
Work with the support/implementation teams to ensure service level requirements are exceeded.
Perform other duties as requested or as deemed appropriate by management.
Language requirements:
Native or proficient in English, both written and spoken
What we offer you
Opportunity to grow inside the global organization.
Motivating remuneration package.
Competitive annual bonus scheme.
Remote/flexible working.
Aug 17, 2022
Full time
About HRS HRS is Oracle’s largest hospitality partner worldwide, providing coverage in 90 countries to more than 10,000 customers. Recognised as an official Oracle Hospitality Partner, HRS offers a wide range of innovative solutions to its customers including Property Management, POS, Spa & Guest Activities, Mobile Applications, and more.
About the role You will join our growing global service delivery team implementing and offering support on the HRS-wide portfolio of products to hospitality-related companies across UK & Ireland. Implementing and providing support on the Oracle Food & Beverage suite of products as well as HRS’s products. The ideal candidate will be ambitious, customer oriented, passionate about digital transformation within the hospitality industry through innovative technologies and software.
Requirements
Minimum 2 years of experience in the support or installation & configuration of Oracle POS products, together with the associated customer training.
Hospitality/Food & Beverage operations background an advantage.
Experience in working with competitive hospitality products including POS, PMS and Spa systems.
Familiar with Windows operating systems & POS hardware.
Familiar with Oracle PL/SQL. Professional certification is preferable.
Good interpersonal skills with both customers and cross-functional teams.
Possess a valid passport and be available to travel extensively and for extended periods of time.
What you will be doing
Responsible for implementation & support of solutions for hotels, restaurants, spas and fitness clubs across the region.
Conduct user training.
Handle customer cases, triage the inbound case load and reviewing the existing owned and escalated cases.
Ensure familiarity with new product releases as they become available.
Liaise with subject matter experts on client requests for enhancements and development.
Work with the support/implementation teams to ensure service level requirements are exceeded.
Perform other duties as requested or as deemed appropriate by management.
Language requirements:
Native or proficient in English, both written and spoken
What we offer you
Opportunity to grow inside the global organization.
Motivating remuneration package.
Competitive annual bonus scheme.
Remote/flexible working.
Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
Jun 12, 2022
Full time
Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
Process Control (OT) Systems Engineer Location: Shotton, North West including North Wales, GB Job Title: Process Control (OT) Systems Engineer Department: Computer Operations Location: Shotton (CH5) Salary: £42,758 -£48,867 + Annualised Hours Closing Date: Sunday 7th April 2024 At Tata Steel, we're committed to excellence in everything we do. As a global leader in the steel industry, we're constantly pushing boundaries and innovating to meet the needs of our customers and communities. Join us in our mission to create a sustainable future through cutting-edge technology and unparalleled expertise. What you will do We're currently seeking a talented Process Control (OT) Systems Engineer to join our Colors team at our site in Shotton. Reporting to the Computer Operations Manager, you'll play a pivotal role in supporting and enhancing our Operational Technology infrastructure, ensuring seamless operations and driving continuous improvement. Key Responsibilities: Prioritize safety above all else, fostering a secure working environment and ensuring adherence to safety protocols. Oversee the management of infrastructure and data flow across all system levels, minimizing production downtime due to critical interface failures. Lead and manage specialist IT and process control system maintenance contractors, ensuring compliance with technical standards and safety protocols. Maintain and develop process control computer systems and associated software for real-time product tracking and material processing data. Ensure compliance of all OT assets with Company Cybersecurity policy, in alignment with HSEOG86 standards. This is an exceptional opportunity to join a dynamic team working across a diverse range of OT technologies. We're dedicated to investing in the ongoing training and development of our staff, offering regular specialist training on emerging technologies and ample opportunities for career progression. What you will need We're seeking a Process Control (OT) Systems Engineer who holds a degree in a computer-related discipline and is CCNA certified, boasting expertise in switching, routing, wireless, and security. Beyond academic achievements, you'll possess a solid understanding of VMware and the Windows Server operating system. Your experience in applying cybersecurity measures to industrial automation and control systems, aligning with HSEOG86 standards, will be invaluable. Familiarity with SAP business/manufacturing management software systems, WinCC, IFixSCADA, and ideally, Visual Basic, is highly desirable. Strong communication skills are a must, as you'll engage in influencing behaviors and effectively managing contractors across various disciplines. Your ability to thrive under pressure, swiftly resolving faults to minimize production halts, is crucial. Additionally, you'll play a pivotal role in maintaining compliance with our company's cybersecurity policies, ensuring the integrity and security of our operational technology assets. What we can offer you Tata Steel UK offers their employees significant benefits packages. For this role, you will benefit from: A market competitive salary 35 days holidays per annum Annual Pay Review Quarterly Bonus Scheme - subject to business performance Private Healthcare Scheme (Individual cover) One of the UK's leading defined contribution pension schemes (10% employer contribution / 6% employee contribution) We also have an extensive list of lifestyle benefits including free onsite parking at all of our sites, an employee assistance programme as well as Employee discount scheme for companies including Vodafone, Jaguar Land Rover and also various local services. Why us? Tata Steel is one of the world's top 10 steel producers. The combined group has an annual aggregate crude steel capacity of more than 33 million tonnes with approximately 80,000 employees across four continents. We're part of the Tata Group, one of the largest, most diverse conglomerates in the world with businesses in the UK including Tata Steel, Jaguar Land Rover and Tetley Tea. Sustainability is at the very heart of what we do and we are dedicated to managing our operations responsibly and to continuously improving our performance. Innovating for tomorrow, making a positive impact today.
Apr 18, 2024
Full time
Process Control (OT) Systems Engineer Location: Shotton, North West including North Wales, GB Job Title: Process Control (OT) Systems Engineer Department: Computer Operations Location: Shotton (CH5) Salary: £42,758 -£48,867 + Annualised Hours Closing Date: Sunday 7th April 2024 At Tata Steel, we're committed to excellence in everything we do. As a global leader in the steel industry, we're constantly pushing boundaries and innovating to meet the needs of our customers and communities. Join us in our mission to create a sustainable future through cutting-edge technology and unparalleled expertise. What you will do We're currently seeking a talented Process Control (OT) Systems Engineer to join our Colors team at our site in Shotton. Reporting to the Computer Operations Manager, you'll play a pivotal role in supporting and enhancing our Operational Technology infrastructure, ensuring seamless operations and driving continuous improvement. Key Responsibilities: Prioritize safety above all else, fostering a secure working environment and ensuring adherence to safety protocols. Oversee the management of infrastructure and data flow across all system levels, minimizing production downtime due to critical interface failures. Lead and manage specialist IT and process control system maintenance contractors, ensuring compliance with technical standards and safety protocols. Maintain and develop process control computer systems and associated software for real-time product tracking and material processing data. Ensure compliance of all OT assets with Company Cybersecurity policy, in alignment with HSEOG86 standards. This is an exceptional opportunity to join a dynamic team working across a diverse range of OT technologies. We're dedicated to investing in the ongoing training and development of our staff, offering regular specialist training on emerging technologies and ample opportunities for career progression. What you will need We're seeking a Process Control (OT) Systems Engineer who holds a degree in a computer-related discipline and is CCNA certified, boasting expertise in switching, routing, wireless, and security. Beyond academic achievements, you'll possess a solid understanding of VMware and the Windows Server operating system. Your experience in applying cybersecurity measures to industrial automation and control systems, aligning with HSEOG86 standards, will be invaluable. Familiarity with SAP business/manufacturing management software systems, WinCC, IFixSCADA, and ideally, Visual Basic, is highly desirable. Strong communication skills are a must, as you'll engage in influencing behaviors and effectively managing contractors across various disciplines. Your ability to thrive under pressure, swiftly resolving faults to minimize production halts, is crucial. Additionally, you'll play a pivotal role in maintaining compliance with our company's cybersecurity policies, ensuring the integrity and security of our operational technology assets. What we can offer you Tata Steel UK offers their employees significant benefits packages. For this role, you will benefit from: A market competitive salary 35 days holidays per annum Annual Pay Review Quarterly Bonus Scheme - subject to business performance Private Healthcare Scheme (Individual cover) One of the UK's leading defined contribution pension schemes (10% employer contribution / 6% employee contribution) We also have an extensive list of lifestyle benefits including free onsite parking at all of our sites, an employee assistance programme as well as Employee discount scheme for companies including Vodafone, Jaguar Land Rover and also various local services. Why us? Tata Steel is one of the world's top 10 steel producers. The combined group has an annual aggregate crude steel capacity of more than 33 million tonnes with approximately 80,000 employees across four continents. We're part of the Tata Group, one of the largest, most diverse conglomerates in the world with businesses in the UK including Tata Steel, Jaguar Land Rover and Tetley Tea. Sustainability is at the very heart of what we do and we are dedicated to managing our operations responsibly and to continuously improving our performance. Innovating for tomorrow, making a positive impact today.
Do you want to be part of a long-standing team, who are experts in their field, where no two days are the same and where possibilities to develop new skills and experiences are around every corner? PDS is passionate about creating a friendly, open and inclusive working environment where individuals are supported to excel in their area of expertise. We are continually seeking out new ways to improve our business and are firm believers that everyone should enjoy what they do. What we do We are a technically driven business with over 30 years of expertise; engineering and supporting high integrity control systems where failure simply isn't an option. These can range from small upgrades through to fully integrated turnkey solutions, covering all aspects of technology from control room to field devices. We supply the latest technology to various locations throughout the UK and Europe with our prestigious clients predominantly being within Intelligent Transport Systems (ITS), Highways, Airports and Power sectors. If you are a keen problem solver with excellent communication skills, looking for a challenging yet rewarding career in engineering, look no further. We have an opportunity for an enthusiastic and ambitious Technician to join us on our mission to seamlessly deliver end-to-end control systems. What we need from you. You are a team player who will be working within our system support department who are responsible for preventative maintenance, design and modifications of existing SCADA, PLC and associated sub-systems as well as providing 24-hour emergency call out nationwide. For the right candidate, on the job training and mentoring will be provided to fill any skills gaps you may have. We are looking for: Practical people who have some experience or interest in engineering and technology. Work as part of a team who are responsible for planning, procuring, maintaining, and reporting over a wide range of sites and sub-systems. Someone who enjoys diagnosing and problem solving and is committed to customer service. Willing to travel throughout the UK, working nights on a regular basis. Have a full UK driving licence and valid passport. Have no criminal convictions due to security clearances required by airport authorities. Will be qualified to NVQ, C&G level or above in a relevant Electrical/Electronic or IT engineering discipline. There is plenty of room for growth and progression which is proven by most of the management team beginning their career with us as students. What we offer in return. In addition to a generous salary, you can expect to receive some other great benefits too. 33 floating holidays to take when you like with your entitlement increasing by an additional 2 days every 5 years. Paid overtime. Company performance related bonus. Wellbeing benefit - a monthly instalment made in addition to your salary to contribute towards anything that makes you happy. Pension scheme. Anniversary celebrations it is important to us that we celebrate the commitment and value people have brought to our business over the years. Social events - If there is one thing about PDS, it is that we love to get social, so this is a big part of our culture. Flexible working giving you the ability to finish at 1pm on Fridays. We pride ourselves on being a great place to work but don't just take our word for it, here's what Graduate Engineer Sean has to say. "Everyone at PDS is beyond friendly! I enjoy the diversity of my work whether that be travelling to different locations or having the opportunity to gain experience on a multitude of equipment of varying ages, providing me with some great exposure. I particularly value the diversity of our engineers as each person has their own skillset and expertise. And in the short time I have been with PDS I have met a lot of different people who have all entered into their engineering career from different routes; everyone shares their knowledge and experience with each other, and this has provided me with the foundations required to find my feet as a Graduate Engineer."
Apr 18, 2024
Full time
Do you want to be part of a long-standing team, who are experts in their field, where no two days are the same and where possibilities to develop new skills and experiences are around every corner? PDS is passionate about creating a friendly, open and inclusive working environment where individuals are supported to excel in their area of expertise. We are continually seeking out new ways to improve our business and are firm believers that everyone should enjoy what they do. What we do We are a technically driven business with over 30 years of expertise; engineering and supporting high integrity control systems where failure simply isn't an option. These can range from small upgrades through to fully integrated turnkey solutions, covering all aspects of technology from control room to field devices. We supply the latest technology to various locations throughout the UK and Europe with our prestigious clients predominantly being within Intelligent Transport Systems (ITS), Highways, Airports and Power sectors. If you are a keen problem solver with excellent communication skills, looking for a challenging yet rewarding career in engineering, look no further. We have an opportunity for an enthusiastic and ambitious Technician to join us on our mission to seamlessly deliver end-to-end control systems. What we need from you. You are a team player who will be working within our system support department who are responsible for preventative maintenance, design and modifications of existing SCADA, PLC and associated sub-systems as well as providing 24-hour emergency call out nationwide. For the right candidate, on the job training and mentoring will be provided to fill any skills gaps you may have. We are looking for: Practical people who have some experience or interest in engineering and technology. Work as part of a team who are responsible for planning, procuring, maintaining, and reporting over a wide range of sites and sub-systems. Someone who enjoys diagnosing and problem solving and is committed to customer service. Willing to travel throughout the UK, working nights on a regular basis. Have a full UK driving licence and valid passport. Have no criminal convictions due to security clearances required by airport authorities. Will be qualified to NVQ, C&G level or above in a relevant Electrical/Electronic or IT engineering discipline. There is plenty of room for growth and progression which is proven by most of the management team beginning their career with us as students. What we offer in return. In addition to a generous salary, you can expect to receive some other great benefits too. 33 floating holidays to take when you like with your entitlement increasing by an additional 2 days every 5 years. Paid overtime. Company performance related bonus. Wellbeing benefit - a monthly instalment made in addition to your salary to contribute towards anything that makes you happy. Pension scheme. Anniversary celebrations it is important to us that we celebrate the commitment and value people have brought to our business over the years. Social events - If there is one thing about PDS, it is that we love to get social, so this is a big part of our culture. Flexible working giving you the ability to finish at 1pm on Fridays. We pride ourselves on being a great place to work but don't just take our word for it, here's what Graduate Engineer Sean has to say. "Everyone at PDS is beyond friendly! I enjoy the diversity of my work whether that be travelling to different locations or having the opportunity to gain experience on a multitude of equipment of varying ages, providing me with some great exposure. I particularly value the diversity of our engineers as each person has their own skillset and expertise. And in the short time I have been with PDS I have met a lot of different people who have all entered into their engineering career from different routes; everyone shares their knowledge and experience with each other, and this has provided me with the foundations required to find my feet as a Graduate Engineer."
Do you want to be part of a long-standing team, who are experts in their field, where no two days are the same and where possibilities to develop new skills and experiences are around every corner? PDS is passionate about creating a friendly, open and inclusive working environment where individuals are supported to excel in their area of expertise. We are continually seeking out new ways to improve our business and are firm believers that everyone should enjoy what they do. What we do We are a technically driven business with over 30 years of expertise; engineering and supporting high integrity control systems where failure simply isn't an option. These can range from small upgrades through to fully integrated turnkey solutions, covering all aspects of technology from control room to field devices. We supply the latest technology to various locations throughout the UK and Europe with our prestigious clients predominantly being within Intelligent Transport Systems (ITS), Highways, Airports and Power sectors. If you are a keen problem solver with excellent communication skills, looking for a challenging yet rewarding career in engineering, look no further. We have an opportunity for an enthusiastic and ambitious systems engineer to join us on our mission to seamlessly deliver end-to-end control systems. What we need from you. You are a team player looking to train as a Support Engineer using some of the following skills; we do not expect you to have experience in all these areas and for the right candidate on the job training and mentoring will be provided to fill any skills gaps you may have. You will work within the system support department who are responsible for preventative maintenance, design and modifications of existing SCADA, PLC and associated sub-systems as well as providing 24-hour emergency call out nationwide. Ability to problem solve and diagnose issues as and when they arise. Committed to providing excellent customer service. Ability to program a variety of PLCs using Ladder Logic, Function block or Statement List methods. Ability to program and configure SCADA software packages. Have a high-level competency in programming languages ranging from C, C++, C#, VB and VBA. Understanding of design and configuration of IP networks. Competent at design and testing of ELV electrical panels. Ability to configure CCTV, PA and telephone systems over an IP network. Willing to travel throughout the UK, working nights on a regular basis. Have a full UK driving licence and valid passport. Have no criminal convictions due to security clearances required by airport authorities. Degree/HND in control, electrical, electronic or software engineering. There is plenty of room for growth and progression which is proven by most of the management team beginning their career with us as students. What we offer in return. In addition to a generous salary, you can expect to receive some other great benefits too. 33 floating holidays to take when you like with your entitlement increasing by an additional 2 days every 5 years. Paid overtime. Company performance related bonus. Wellbeing benefit - a monthly instalment made in addition to your salary to contribute towards anything that makes you happy. Pension scheme. Anniversary celebrations it is important to us that we celebrate the commitment and value people have brought to our business over the years. Social events - If there is one thing about PDS, it is that we love to get social, so this is a big part of our culture. Flexible working giving you the ability to finish at 1pm on Fridays. We pride ourselves on being a great place to work but don't just take our word for it, here's what Graduate Engineer Sean has to say. "Everyone at PDS is beyond friendly! I enjoy the diversity of my work whether that be travelling to different locations or having the opportunity to gain experience on a multitude of equipment of varying ages, providing me with some great exposure. I particularly value the diversity of our engineers as each person has their own skillset and expertise. And in the short time I have been with PDS I have met a lot of different people who have all entered into their engineering career from different routes; everyone shares their knowledge and experience with each other, and this has provided me with the foundations required to find my feet as a Graduate Engineer."
Apr 18, 2024
Full time
Do you want to be part of a long-standing team, who are experts in their field, where no two days are the same and where possibilities to develop new skills and experiences are around every corner? PDS is passionate about creating a friendly, open and inclusive working environment where individuals are supported to excel in their area of expertise. We are continually seeking out new ways to improve our business and are firm believers that everyone should enjoy what they do. What we do We are a technically driven business with over 30 years of expertise; engineering and supporting high integrity control systems where failure simply isn't an option. These can range from small upgrades through to fully integrated turnkey solutions, covering all aspects of technology from control room to field devices. We supply the latest technology to various locations throughout the UK and Europe with our prestigious clients predominantly being within Intelligent Transport Systems (ITS), Highways, Airports and Power sectors. If you are a keen problem solver with excellent communication skills, looking for a challenging yet rewarding career in engineering, look no further. We have an opportunity for an enthusiastic and ambitious systems engineer to join us on our mission to seamlessly deliver end-to-end control systems. What we need from you. You are a team player looking to train as a Support Engineer using some of the following skills; we do not expect you to have experience in all these areas and for the right candidate on the job training and mentoring will be provided to fill any skills gaps you may have. You will work within the system support department who are responsible for preventative maintenance, design and modifications of existing SCADA, PLC and associated sub-systems as well as providing 24-hour emergency call out nationwide. Ability to problem solve and diagnose issues as and when they arise. Committed to providing excellent customer service. Ability to program a variety of PLCs using Ladder Logic, Function block or Statement List methods. Ability to program and configure SCADA software packages. Have a high-level competency in programming languages ranging from C, C++, C#, VB and VBA. Understanding of design and configuration of IP networks. Competent at design and testing of ELV electrical panels. Ability to configure CCTV, PA and telephone systems over an IP network. Willing to travel throughout the UK, working nights on a regular basis. Have a full UK driving licence and valid passport. Have no criminal convictions due to security clearances required by airport authorities. Degree/HND in control, electrical, electronic or software engineering. There is plenty of room for growth and progression which is proven by most of the management team beginning their career with us as students. What we offer in return. In addition to a generous salary, you can expect to receive some other great benefits too. 33 floating holidays to take when you like with your entitlement increasing by an additional 2 days every 5 years. Paid overtime. Company performance related bonus. Wellbeing benefit - a monthly instalment made in addition to your salary to contribute towards anything that makes you happy. Pension scheme. Anniversary celebrations it is important to us that we celebrate the commitment and value people have brought to our business over the years. Social events - If there is one thing about PDS, it is that we love to get social, so this is a big part of our culture. Flexible working giving you the ability to finish at 1pm on Fridays. We pride ourselves on being a great place to work but don't just take our word for it, here's what Graduate Engineer Sean has to say. "Everyone at PDS is beyond friendly! I enjoy the diversity of my work whether that be travelling to different locations or having the opportunity to gain experience on a multitude of equipment of varying ages, providing me with some great exposure. I particularly value the diversity of our engineers as each person has their own skillset and expertise. And in the short time I have been with PDS I have met a lot of different people who have all entered into their engineering career from different routes; everyone shares their knowledge and experience with each other, and this has provided me with the foundations required to find my feet as a Graduate Engineer."
Leading multinational business, looking for an experienced TecOps Lead engineer - responsible for the deployment, maintenance and management of the IT Infrastructure that supports applications, services and end users across the entire group of companies. You will be primarily responsible for :- Uses automation processes and tools to carry out tasks within AWS such as environment builds, scaling, self-healing, monitoring, and patching. Proactively looks for ways in which the group's AWS infrastructure can be optimised from a performance, security and/or cost point of view. Works closely with Dev / Dev-Ops teams to support their infrastructure requirements. Contributes to the design and build of cloud-based infrastructure and architecture that is optimised for performance, scalability, and cost-efficiency. You will need to be at beast mode level on the following :- Experience of AWS Services including EC2, ECS, EKS, Lambda, VPC, Route53, S3, RDS and CloudWatch. Experience in Infrastructure as a code including Terraform and AWS CloudFormation. Experience with Kubernetes/Docker or other container technologies. Scripting skills including Python and Bash . Good understanding of Linux and database technologies such as Ubuntu, Apache, PHP, MySQL, PostgreSQL, Nginx, Mercurial and Git. DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
Apr 18, 2024
Full time
Leading multinational business, looking for an experienced TecOps Lead engineer - responsible for the deployment, maintenance and management of the IT Infrastructure that supports applications, services and end users across the entire group of companies. You will be primarily responsible for :- Uses automation processes and tools to carry out tasks within AWS such as environment builds, scaling, self-healing, monitoring, and patching. Proactively looks for ways in which the group's AWS infrastructure can be optimised from a performance, security and/or cost point of view. Works closely with Dev / Dev-Ops teams to support their infrastructure requirements. Contributes to the design and build of cloud-based infrastructure and architecture that is optimised for performance, scalability, and cost-efficiency. You will need to be at beast mode level on the following :- Experience of AWS Services including EC2, ECS, EKS, Lambda, VPC, Route53, S3, RDS and CloudWatch. Experience in Infrastructure as a code including Terraform and AWS CloudFormation. Experience with Kubernetes/Docker or other container technologies. Scripting skills including Python and Bash . Good understanding of Linux and database technologies such as Ubuntu, Apache, PHP, MySQL, PostgreSQL, Nginx, Mercurial and Git. DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
We have a new opportunity for a Technical Coordinator to join our team within the Vistry East division, at our Peterborough office. As our Technical Coordinator, you will be able to demonstrate a pro-active approach to design development, working within a team environment from the project's inception through to its completion. The Technical Coordinator will be tasked with the control of the complete design process involving the management of consultants, liaison with the relevant statutory and local authorities, Client/Housing Associations and other internal and external stakeholders as necessary. To ensure the designs complies to all necessary legislation, associated standards and Vistry Group specification, policy, and procedures. The role requires an excellent base level of Health & Safety, Environmental and Technical knowledge, including a good working knowledge of the Highways & Drainage, Building Regulations, NHBC Standards, Planning, and Affordable Housing. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality BTEC HND/HNC in Design, Construction or Civil Engineering Previous experience working within a technical coordination role at a residential house builder. Good level of IT literacy with experience of AutoCAD, Revit, Outlook, Excel & Word. Excellent organization and time management with ability to multitask. Commercially aware. CSCS card qualification. Ability to make decisions within authority. Positive attitude towards teamwork. Experienced in analysing problems and delivering solutions. Strong technical knowledge and attention to detail. More about the Technical Coordinator role Manage site as agreed with the Technical Director/Manager from design stage to post completion, in line with delivery programme and key dates. Undertake the Principal Designer role as defined within the Construction Design & Management Regulation 2015 and completion of all necessary Health, Safety & Environmental documents, in line with Group Policy & procedures. Prepare Pre Development programme and and work with colleagues, partners and stakeholders to manage risks through the project. Co-ordinate delivery of surveys & reports required for the development and manage associated requirements from design to completion. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with Group procedures. Co-ordinate consultants to deliver the civil engineering designs including legal plans and the house type working drawing packs including ancillary designs. Undertaking value engineering assessments and ensure buildability is considered. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Apr 18, 2024
Full time
We have a new opportunity for a Technical Coordinator to join our team within the Vistry East division, at our Peterborough office. As our Technical Coordinator, you will be able to demonstrate a pro-active approach to design development, working within a team environment from the project's inception through to its completion. The Technical Coordinator will be tasked with the control of the complete design process involving the management of consultants, liaison with the relevant statutory and local authorities, Client/Housing Associations and other internal and external stakeholders as necessary. To ensure the designs complies to all necessary legislation, associated standards and Vistry Group specification, policy, and procedures. The role requires an excellent base level of Health & Safety, Environmental and Technical knowledge, including a good working knowledge of the Highways & Drainage, Building Regulations, NHBC Standards, Planning, and Affordable Housing. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality BTEC HND/HNC in Design, Construction or Civil Engineering Previous experience working within a technical coordination role at a residential house builder. Good level of IT literacy with experience of AutoCAD, Revit, Outlook, Excel & Word. Excellent organization and time management with ability to multitask. Commercially aware. CSCS card qualification. Ability to make decisions within authority. Positive attitude towards teamwork. Experienced in analysing problems and delivering solutions. Strong technical knowledge and attention to detail. More about the Technical Coordinator role Manage site as agreed with the Technical Director/Manager from design stage to post completion, in line with delivery programme and key dates. Undertake the Principal Designer role as defined within the Construction Design & Management Regulation 2015 and completion of all necessary Health, Safety & Environmental documents, in line with Group Policy & procedures. Prepare Pre Development programme and and work with colleagues, partners and stakeholders to manage risks through the project. Co-ordinate delivery of surveys & reports required for the development and manage associated requirements from design to completion. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with Group procedures. Co-ordinate consultants to deliver the civil engineering designs including legal plans and the house type working drawing packs including ancillary designs. Undertaking value engineering assessments and ensure buildability is considered. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Job Title: Oracle Database Administrator (OCI) - 3 Month Contract Location: Lancashire, United Kingdom (Mostly Remote) Pay rate: 25/hr Are you an experienced Oracle Database Administrator with a penchant for cloud infrastructure? Do you thrive in ensuring maximum service availability and security in a dynamic environment? We're seeking an Oracle DBA to join a a local authority in Lancashire, where you'll play a pivotal role in supporting and advancing their Oracle Cloud Infrastructure (OCI) platform. Role Overview: As an Oracle OCI Database Administrator, you will be responsible for managing, monitoring, and enhancing their OCI database environment. Your expertise will be crucial in ensuring seamless operations, including patching, upgrades, backup, recovery, and high availability across multiple sites. Additionally, you'll implement robust security measures, troubleshoot issues, and collaborate with in-house DBAs to deliver ongoing workloads. Responsibilities: Contribute to strategic initiatives, delivering projects of various scales within challenging deadlines. Provide expertise in Oracle database administration, including software installation, patching, upgrades, backup, recovery, and ensuring maximum service availability. Implement and maintain robust security measures, compliance, risk management, and capacity planning on the OCI platform. Perform performance diagnostics & tuning, ensuring optimal database performance. Collaborate closely with the Principal Engineer/Designer and project management teams to deliver solutions and maintain existing services. Drive continuous improvement initiatives to enhance efficiency and cost-effectiveness. Prioritise customer aspirations & requirements, representing the Digital Service at all levels and attending customer meetings. About You: In-depth knowledge of Oracle Database (version 19c Enterprise Edition) and associated technologies on Oracle Cloud Infrastructure. Substantial experience in designing and implementing highly available, performant, and secure database solutions aligned with availability and disaster recovery strategies. Proficiency in management tools, utilising OCI event and monitoring service, database system monitoring (OEM), administration, compliance, and capacity planning. Experience with Data Guard, Oracle upgrades, database migrations, Linux operating system, and Oracle RU patching in OCI. Familiarity with Oracle Forms and Reports is desirable. Why Join Us: Opportunity to work on cutting-edge projects within a forward-thinking local authority. Flexible and mostly remote working arrangements. Competitive compensation package commensurate with experience. If you're ready to take the next step in your Oracle DBA career and make a tangible impact in a supportive environment, apply now!. Make a difference while advancing your expertise in Oracle Cloud Infrastructure.
Apr 18, 2024
Contractor
Job Title: Oracle Database Administrator (OCI) - 3 Month Contract Location: Lancashire, United Kingdom (Mostly Remote) Pay rate: 25/hr Are you an experienced Oracle Database Administrator with a penchant for cloud infrastructure? Do you thrive in ensuring maximum service availability and security in a dynamic environment? We're seeking an Oracle DBA to join a a local authority in Lancashire, where you'll play a pivotal role in supporting and advancing their Oracle Cloud Infrastructure (OCI) platform. Role Overview: As an Oracle OCI Database Administrator, you will be responsible for managing, monitoring, and enhancing their OCI database environment. Your expertise will be crucial in ensuring seamless operations, including patching, upgrades, backup, recovery, and high availability across multiple sites. Additionally, you'll implement robust security measures, troubleshoot issues, and collaborate with in-house DBAs to deliver ongoing workloads. Responsibilities: Contribute to strategic initiatives, delivering projects of various scales within challenging deadlines. Provide expertise in Oracle database administration, including software installation, patching, upgrades, backup, recovery, and ensuring maximum service availability. Implement and maintain robust security measures, compliance, risk management, and capacity planning on the OCI platform. Perform performance diagnostics & tuning, ensuring optimal database performance. Collaborate closely with the Principal Engineer/Designer and project management teams to deliver solutions and maintain existing services. Drive continuous improvement initiatives to enhance efficiency and cost-effectiveness. Prioritise customer aspirations & requirements, representing the Digital Service at all levels and attending customer meetings. About You: In-depth knowledge of Oracle Database (version 19c Enterprise Edition) and associated technologies on Oracle Cloud Infrastructure. Substantial experience in designing and implementing highly available, performant, and secure database solutions aligned with availability and disaster recovery strategies. Proficiency in management tools, utilising OCI event and monitoring service, database system monitoring (OEM), administration, compliance, and capacity planning. Experience with Data Guard, Oracle upgrades, database migrations, Linux operating system, and Oracle RU patching in OCI. Familiarity with Oracle Forms and Reports is desirable. Why Join Us: Opportunity to work on cutting-edge projects within a forward-thinking local authority. Flexible and mostly remote working arrangements. Competitive compensation package commensurate with experience. If you're ready to take the next step in your Oracle DBA career and make a tangible impact in a supportive environment, apply now!. Make a difference while advancing your expertise in Oracle Cloud Infrastructure.
I'm wokring with an NHS trust absed in Kent, who are in search of a Project Manager with Capital Works experience to join their capital works team ASAP. The Capital Projects Manager is an important role for the Trust, working with the Deputy Director of Capital Development, overseeing the professional technical advice, estates design and construction/engineering management service to the Trust. This includes the line management and supervising the Capital projects for all engineering and building matters associated with the Trust. All projects are implemented to agreed costs, timescales and the require standards of high quality in order to provide an efficient, modern and sustainable Estates portfolio, compliant with all Estates and Facilities Regulations and to enable the ongoing and effective delivery of patient care. Responsibilites: Act as the main contact point for administering the Capital programme, using a risk-based approach and incorporating information from sources such as backlog maintenance, wayfinding, Asbestos surveys, and 6 facet survey data. Support the delivery of the Trust's annual Capital programme and assist in prioritising available Capital funds. Oversee External Design Consultants, Contractors, and Suppliers on complex project schedules to ensure optimal cost-effectiveness, coordination, and delivery of high-quality schemes that meet the needs of staff, service users, and the public. Ensure that the Trust's buildings meet both current and future service requirements. Manage budgets and accounts for specific projects to maximise cost-effectiveness while adhering to agreed budget limits and complying with Trust Standing Financial Instructions and Procurement Policies. Take responsibility for approving significant payments to contractors. Report to the Associate Director of Capital Development and provide advice on Estates-related issues specific to Capital and revenue-funded minor/major works projects, including Building, Engineering, contractual matters, and statutory regulations. Experience Required: Educated to degree level or possessing equivalent experience at a senior level in building construction or engineering services. Extensive experience and expertise in project management within building construction. Comprehensive experience in design, specification, and negotiation of construction projects, as well as capital project management and administration of construction contract matters. Thorough knowledge of NHS project management, including procurement methods and business case development. Experience in facilitating formal tendering processes. Familiarity with local authority planning and building control guidelines, enabling accurate and timely processing of planning applications and building control approval applications in support of relevant capital schemes. If interested, please apply to the role and I will arrange a call with you ASAP.
Apr 18, 2024
Contractor
I'm wokring with an NHS trust absed in Kent, who are in search of a Project Manager with Capital Works experience to join their capital works team ASAP. The Capital Projects Manager is an important role for the Trust, working with the Deputy Director of Capital Development, overseeing the professional technical advice, estates design and construction/engineering management service to the Trust. This includes the line management and supervising the Capital projects for all engineering and building matters associated with the Trust. All projects are implemented to agreed costs, timescales and the require standards of high quality in order to provide an efficient, modern and sustainable Estates portfolio, compliant with all Estates and Facilities Regulations and to enable the ongoing and effective delivery of patient care. Responsibilites: Act as the main contact point for administering the Capital programme, using a risk-based approach and incorporating information from sources such as backlog maintenance, wayfinding, Asbestos surveys, and 6 facet survey data. Support the delivery of the Trust's annual Capital programme and assist in prioritising available Capital funds. Oversee External Design Consultants, Contractors, and Suppliers on complex project schedules to ensure optimal cost-effectiveness, coordination, and delivery of high-quality schemes that meet the needs of staff, service users, and the public. Ensure that the Trust's buildings meet both current and future service requirements. Manage budgets and accounts for specific projects to maximise cost-effectiveness while adhering to agreed budget limits and complying with Trust Standing Financial Instructions and Procurement Policies. Take responsibility for approving significant payments to contractors. Report to the Associate Director of Capital Development and provide advice on Estates-related issues specific to Capital and revenue-funded minor/major works projects, including Building, Engineering, contractual matters, and statutory regulations. Experience Required: Educated to degree level or possessing equivalent experience at a senior level in building construction or engineering services. Extensive experience and expertise in project management within building construction. Comprehensive experience in design, specification, and negotiation of construction projects, as well as capital project management and administration of construction contract matters. Thorough knowledge of NHS project management, including procurement methods and business case development. Experience in facilitating formal tendering processes. Familiarity with local authority planning and building control guidelines, enabling accurate and timely processing of planning applications and building control approval applications in support of relevant capital schemes. If interested, please apply to the role and I will arrange a call with you ASAP.
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd / 3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Lake Windermere. Role info: 2nd Line / 3rd IT Support Engineer Keswick, Lake District Office Based / Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd / 3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks / backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage / Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP networks. + Knowledge of one of the mainstream firewall/networking brands Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience / Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
Apr 18, 2024
Full time
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd / 3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Lake Windermere. Role info: 2nd Line / 3rd IT Support Engineer Keswick, Lake District Office Based / Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd / 3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks / backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage / Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP networks. + Knowledge of one of the mainstream firewall/networking brands Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience / Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
Integration Engineer Hampshire - Contract A national security clearance is required for this role but candidates not holding this level of clearance will be considered Leading Managed Services Provider in the Defence Sector require a skilled Integration Engineer on an ongoing contract basis. Integration Engineer with demonstrable experience working on the automated deployment of infrastructure and virtualisation solutions, both open source and proprietary, who combines strong technical skills with an ability to review design artefacts and produce the associated build and configuration instructions Your experience Supporting Microsoft Server Operating Systems, in particular Windows 2012 R2, 2019 Managing Microsoft Active Directory/Group Policy/DNS Experience of working with virtualization technologies (VMWare) Knowledge of Microsoft Windows Server Update Services (WSUS) for patch management Good understanding of networks If you are interested please apply via this ad in the first instance or send a CV with covering note to (url removed) Project People is acting as an Employment Business in relation to this vacancy.
Apr 18, 2024
Contractor
Integration Engineer Hampshire - Contract A national security clearance is required for this role but candidates not holding this level of clearance will be considered Leading Managed Services Provider in the Defence Sector require a skilled Integration Engineer on an ongoing contract basis. Integration Engineer with demonstrable experience working on the automated deployment of infrastructure and virtualisation solutions, both open source and proprietary, who combines strong technical skills with an ability to review design artefacts and produce the associated build and configuration instructions Your experience Supporting Microsoft Server Operating Systems, in particular Windows 2012 R2, 2019 Managing Microsoft Active Directory/Group Policy/DNS Experience of working with virtualization technologies (VMWare) Knowledge of Microsoft Windows Server Update Services (WSUS) for patch management Good understanding of networks If you are interested please apply via this ad in the first instance or send a CV with covering note to (url removed) Project People is acting as an Employment Business in relation to this vacancy.
Job Title: Network Engineer (Aruba Technology) Location: Commutable from Basingstoke or Reading Salary: 35,000 per annum Are you a skilled Network Engineer looking to take the next step in your career? Do you have expertise in Aruba networking technology? If so, we have an exciting opportunity for you! Company Overview: We are a leading technology company specialise in cutting-edge networking solutions. Our innovative approach and commitment to excellence have positioned us as a key player in the industry. With a focus on driving digital transformation for our clients, we pride ourselves on delivering top-tier solutions and unparalleled customer service. Position Overview: We are seeking a talented Network Engineer with proficiency in Aruba technology to join our dynamic team. In this role, you will be responsible for designing, implementing, and maintaining network infrastructure utilise Aruba solutions. Your expertise will play a crucial role in optimised network performance, ensuring reliability, and driving innovation for our clients. Key Responsibilities: Designing and deploying Aruba networking solutions to meet client requirements. Configuring and managing Aruba switches, routers, and wireless access points. Troubleshooting network issues and providing timely resolutions. Collaborating with cross-functional teams to deliver integrated solutions. Conducting network performance analysis and implementing optimisation's. Providing technical support and guidance to clients and internal stakeholders. Staying updated on the latest Aruba technologies and industry trends. Requirements: Bachelor's degree in Computer Science, Information Technology, or related field. Proven experience working with Aruba networking technology. Strong understanding of networking protocols and principles. Proficiency in configuring and managing Aruba switches, routers, and wireless solutions. Excellent troubleshooting skills with the ability to diagnose and resolve complex network issues. Effective communication and collaboration skills. Knowledge of LAN/WAN Firewall experience - Palo, Juniper, Fortinet, ASA Aruba certification (e.g., Aruba Certified Switching Associate, Aruba Certified Mobility Associate) is a plus. Benefits: Competitive salary of 35,000 per annum. Opportunities for career advancement and professional development. Comprehensive benefits package including health insurance and retirement plans. Dynamic and collaborative work environment. Access to cutting-edge technology and training resources. If you are a dedicated Network Engineer with expertise in Aruba technology, we want to hear from you! Join us in driving innovation and shaping the future of networking solutions. Apply now to take the next step in your career journey
Apr 18, 2024
Full time
Job Title: Network Engineer (Aruba Technology) Location: Commutable from Basingstoke or Reading Salary: 35,000 per annum Are you a skilled Network Engineer looking to take the next step in your career? Do you have expertise in Aruba networking technology? If so, we have an exciting opportunity for you! Company Overview: We are a leading technology company specialise in cutting-edge networking solutions. Our innovative approach and commitment to excellence have positioned us as a key player in the industry. With a focus on driving digital transformation for our clients, we pride ourselves on delivering top-tier solutions and unparalleled customer service. Position Overview: We are seeking a talented Network Engineer with proficiency in Aruba technology to join our dynamic team. In this role, you will be responsible for designing, implementing, and maintaining network infrastructure utilise Aruba solutions. Your expertise will play a crucial role in optimised network performance, ensuring reliability, and driving innovation for our clients. Key Responsibilities: Designing and deploying Aruba networking solutions to meet client requirements. Configuring and managing Aruba switches, routers, and wireless access points. Troubleshooting network issues and providing timely resolutions. Collaborating with cross-functional teams to deliver integrated solutions. Conducting network performance analysis and implementing optimisation's. Providing technical support and guidance to clients and internal stakeholders. Staying updated on the latest Aruba technologies and industry trends. Requirements: Bachelor's degree in Computer Science, Information Technology, or related field. Proven experience working with Aruba networking technology. Strong understanding of networking protocols and principles. Proficiency in configuring and managing Aruba switches, routers, and wireless solutions. Excellent troubleshooting skills with the ability to diagnose and resolve complex network issues. Effective communication and collaboration skills. Knowledge of LAN/WAN Firewall experience - Palo, Juniper, Fortinet, ASA Aruba certification (e.g., Aruba Certified Switching Associate, Aruba Certified Mobility Associate) is a plus. Benefits: Competitive salary of 35,000 per annum. Opportunities for career advancement and professional development. Comprehensive benefits package including health insurance and retirement plans. Dynamic and collaborative work environment. Access to cutting-edge technology and training resources. If you are a dedicated Network Engineer with expertise in Aruba technology, we want to hear from you! Join us in driving innovation and shaping the future of networking solutions. Apply now to take the next step in your career journey
We have an opportunity for an ICT Cloud Infrastructure Specialist to join our client based in Stockton-on-Tees, responsible for delivering a broad range of key ICT infrastructure tasks, projects and initiatives. This is a full-time permanent role with an attractive salary on offer working for a Company with over 25 years experience providing operations management, engineering services and energy management solutions. Responsibilities: Support and influence the clients cloud transformation roadmap by assisting with the design, implementation, and maintenance our cloud infrastructure (Azure) Ensure the reliability, scalability, and security of our cloud infrastructure Monitor and optimise the performance and cost of our cloud infrastructure Troubleshoot and resolve issues related to cloud infrastructure Requirements: Microsoft certified cloud qualifications such as Azure Administrator Associate Experience in a cloud infrastructure support, engineering or development role Experience of on prem to cloud migration projects Knowledge on AVD s, Azure AD, Azure infrastructure (servers, AVD s, networking etc), Intune, Autopilot and M365 Services (Exchange, Teams etc) Experience with monitoring, performance optimisation and cost management tools Experienced of VMware, Active Directory and Windows Server Working hours are 37.5 hours per week with hybrid working available. If this ICT Cloud Infrastructure Specialist role is of interest, please submit your CV for consideration.
Apr 18, 2024
Full time
We have an opportunity for an ICT Cloud Infrastructure Specialist to join our client based in Stockton-on-Tees, responsible for delivering a broad range of key ICT infrastructure tasks, projects and initiatives. This is a full-time permanent role with an attractive salary on offer working for a Company with over 25 years experience providing operations management, engineering services and energy management solutions. Responsibilities: Support and influence the clients cloud transformation roadmap by assisting with the design, implementation, and maintenance our cloud infrastructure (Azure) Ensure the reliability, scalability, and security of our cloud infrastructure Monitor and optimise the performance and cost of our cloud infrastructure Troubleshoot and resolve issues related to cloud infrastructure Requirements: Microsoft certified cloud qualifications such as Azure Administrator Associate Experience in a cloud infrastructure support, engineering or development role Experience of on prem to cloud migration projects Knowledge on AVD s, Azure AD, Azure infrastructure (servers, AVD s, networking etc), Intune, Autopilot and M365 Services (Exchange, Teams etc) Experience with monitoring, performance optimisation and cost management tools Experienced of VMware, Active Directory and Windows Server Working hours are 37.5 hours per week with hybrid working available. If this ICT Cloud Infrastructure Specialist role is of interest, please submit your CV for consideration.
This role is fully remote with occasional visit to HQ in London. Within the Global IT function, the IT infrastructure engineering team is managing all the design / engineering aspects of the technical infrastructure eco-system: hosting (RDC on-premises, Azure cloud), networks (data centre network, WAN, LAN), and platform components (Active Directory, SCCM,and Storage Flex pod, Netapp and VMware for Virtual Workload delivery. The role of the Data Center Solutions Engineer is to own Data Center Engineering Solutions. Act as the trusted partner to the business, own the solutioning of business requirements through the full lifecycle of requirement, solution, delivery, and handover to operations. Includes improvement, enhancement, and development of roadmaps for current and future Netapp, Compute, VMware, USC services within the company. The key objective for the role are: • Solutioning for business requirement to ensure the right solution is chosen and delivered to the business in accordance with expectations for (timeline, quality, costs) • Design and implement projects to enhance the engineering datacentre and hybrid cloud hosting facilities remain fit for purpose (functionality, capacity, supportability, uptime, performance, security) • Develop the Datacentre engineering portfolio of services and provide business consultancy to improve, enhance the current portfolio of services. • Act as SME on Data center services such as Netapp, UCS, VMware, F5, Firewalls, Networks, Firewalls. JOB RESPONSIBILITIES • Create solution and designs for new projects: understand business needs, translate into technical needs and solutions, provide several solutions as needed to act as business partner. • Translate new business requirements into hosting solution and create associated designs / timelines / costings. • Create detailed designs (at BOM / SKU level) as/if required • Customer consulting, requirements collection and validation, estimating project costs, developing solutions with LLD, HLD, environment documentation and delivery transition. • Consulting requirements, the ability to translate business requirements into standard solutions. • Manage capacity utilisation and forecasts working with other members of the IT organisation, and factor capacity growth into roadmap & investment plans. • Ensure data centre designs (storage, compute, network) are documented and keep up to date. In case of documentation gaps, create plans to address and resolve over time. • Knowledge and experience of providing data center services and solutions in a traditional Datacentre and Hybrid Cloud environment. • Knowledge and experience of VMware 6.5, 6.7 and migration / upgrade to 7.x, desirable VM application workload migration experience • Netapp Storage and UCS engineering, design, build and operate. • Netapp Storage replication, snapshots, data resilience and experience of providing BCP and DR services across data center. • Cisco UCS experience of Fabric, Blade chassis, M5 Blades, capacity planning and operational best practices. • Knowledge F5 load balancers and desirable - terraform automation. • Owns the engineering standards for specific technology roadmaps and supports the Head of IT Infrastructure engineering on standards and strategy roadmaps. • Provides engineering 3rd and 4th level support for technical domain. • Detail knowledge of ITIL process and Service Now to include review, development of change plans, approval of change plans. • Experience of working in a highly matrixed environment, partnering with external suppliers and global teams operating across multiple time zones. • Team player and Self-starter with the ability to develop and build plans and work across external and internal stakeholder to obtain agreement and adoption. • Experience of managing service lifecycle for replacement at end of support equipment, providing, enhancing, updating, and managing replacement technologies with strategies for minimising business downtime. • Support and contribute to strategic discussion on hosting strategies such as hybrid cloud • Create and manage strong relationships with vendors / partners. • Contribute to share knowledge, skills and help develop the teams skills and overall capabilities. QUALIFICATIONS / EXPERIENCE Proven track record over 10+ years of managing infrastructure in a large and global environment where services must be up and performant 24x7 Hold certification from Netapp, UCS, Cisco, F5. VMware, Azure Knowledge and experience Netapp, Cisco UCS, Flex pod, F5 and Cisco Nexus Deep experience of data centre designs and strong expertise in at least one component of the storage/compute/network stack. Knowledge of cloud technologies Azure or AWS is desirable. Ability to hold vendors accountable for achieving desired business results. Adaptive to changing business needs and the ability to work in a variety of different business situations. Experience in delivering in high complex and dynamic environments. Experience of Service Now, Jira, Kanban desirable Experience of working a fast-paced environment
Apr 18, 2024
Full time
This role is fully remote with occasional visit to HQ in London. Within the Global IT function, the IT infrastructure engineering team is managing all the design / engineering aspects of the technical infrastructure eco-system: hosting (RDC on-premises, Azure cloud), networks (data centre network, WAN, LAN), and platform components (Active Directory, SCCM,and Storage Flex pod, Netapp and VMware for Virtual Workload delivery. The role of the Data Center Solutions Engineer is to own Data Center Engineering Solutions. Act as the trusted partner to the business, own the solutioning of business requirements through the full lifecycle of requirement, solution, delivery, and handover to operations. Includes improvement, enhancement, and development of roadmaps for current and future Netapp, Compute, VMware, USC services within the company. The key objective for the role are: • Solutioning for business requirement to ensure the right solution is chosen and delivered to the business in accordance with expectations for (timeline, quality, costs) • Design and implement projects to enhance the engineering datacentre and hybrid cloud hosting facilities remain fit for purpose (functionality, capacity, supportability, uptime, performance, security) • Develop the Datacentre engineering portfolio of services and provide business consultancy to improve, enhance the current portfolio of services. • Act as SME on Data center services such as Netapp, UCS, VMware, F5, Firewalls, Networks, Firewalls. JOB RESPONSIBILITIES • Create solution and designs for new projects: understand business needs, translate into technical needs and solutions, provide several solutions as needed to act as business partner. • Translate new business requirements into hosting solution and create associated designs / timelines / costings. • Create detailed designs (at BOM / SKU level) as/if required • Customer consulting, requirements collection and validation, estimating project costs, developing solutions with LLD, HLD, environment documentation and delivery transition. • Consulting requirements, the ability to translate business requirements into standard solutions. • Manage capacity utilisation and forecasts working with other members of the IT organisation, and factor capacity growth into roadmap & investment plans. • Ensure data centre designs (storage, compute, network) are documented and keep up to date. In case of documentation gaps, create plans to address and resolve over time. • Knowledge and experience of providing data center services and solutions in a traditional Datacentre and Hybrid Cloud environment. • Knowledge and experience of VMware 6.5, 6.7 and migration / upgrade to 7.x, desirable VM application workload migration experience • Netapp Storage and UCS engineering, design, build and operate. • Netapp Storage replication, snapshots, data resilience and experience of providing BCP and DR services across data center. • Cisco UCS experience of Fabric, Blade chassis, M5 Blades, capacity planning and operational best practices. • Knowledge F5 load balancers and desirable - terraform automation. • Owns the engineering standards for specific technology roadmaps and supports the Head of IT Infrastructure engineering on standards and strategy roadmaps. • Provides engineering 3rd and 4th level support for technical domain. • Detail knowledge of ITIL process and Service Now to include review, development of change plans, approval of change plans. • Experience of working in a highly matrixed environment, partnering with external suppliers and global teams operating across multiple time zones. • Team player and Self-starter with the ability to develop and build plans and work across external and internal stakeholder to obtain agreement and adoption. • Experience of managing service lifecycle for replacement at end of support equipment, providing, enhancing, updating, and managing replacement technologies with strategies for minimising business downtime. • Support and contribute to strategic discussion on hosting strategies such as hybrid cloud • Create and manage strong relationships with vendors / partners. • Contribute to share knowledge, skills and help develop the teams skills and overall capabilities. QUALIFICATIONS / EXPERIENCE Proven track record over 10+ years of managing infrastructure in a large and global environment where services must be up and performant 24x7 Hold certification from Netapp, UCS, Cisco, F5. VMware, Azure Knowledge and experience Netapp, Cisco UCS, Flex pod, F5 and Cisco Nexus Deep experience of data centre designs and strong expertise in at least one component of the storage/compute/network stack. Knowledge of cloud technologies Azure or AWS is desirable. Ability to hold vendors accountable for achieving desired business results. Adaptive to changing business needs and the ability to work in a variety of different business situations. Experience in delivering in high complex and dynamic environments. Experience of Service Now, Jira, Kanban desirable Experience of working a fast-paced environment
My client is a leading manufacturing business looking to expand their Infrastructure Support team, providing 2nd line IT Support to Windows Desktop and associated applications. You will be 2nd line support on Servers and Application Services as well as providing escalation point for 1st Line Support team. In addition the below skill sets Perform Server and Infrastructure upgrades. (Servers, Networking Devices etc) Management of Domain Services such as AD, GPO, DHCP, DNS Management of Office 365 and MS Teams Management of Windows Server (Apply online only) Management of Dell Powerstore Storage Management of VMware environment Management of Veeam and Synology Backups Management of Sophos AV, F-Secure and Cisco Umbrella Security applications Management of Sophos XG and Sophos RED Firewalls Management of Meraki Wireless and Switches Management of of Meraki SDWAN Solution Management of Cisco Core Network Switches Desired Technologies Autopilot / Intune / Endpoint Central This role involves you to have a valid Drivers License ! DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
Apr 18, 2024
Full time
My client is a leading manufacturing business looking to expand their Infrastructure Support team, providing 2nd line IT Support to Windows Desktop and associated applications. You will be 2nd line support on Servers and Application Services as well as providing escalation point for 1st Line Support team. In addition the below skill sets Perform Server and Infrastructure upgrades. (Servers, Networking Devices etc) Management of Domain Services such as AD, GPO, DHCP, DNS Management of Office 365 and MS Teams Management of Windows Server (Apply online only) Management of Dell Powerstore Storage Management of VMware environment Management of Veeam and Synology Backups Management of Sophos AV, F-Secure and Cisco Umbrella Security applications Management of Sophos XG and Sophos RED Firewalls Management of Meraki Wireless and Switches Management of of Meraki SDWAN Solution Management of Cisco Core Network Switches Desired Technologies Autopilot / Intune / Endpoint Central This role involves you to have a valid Drivers License ! DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
A career in Information Security, within Internal Firm Services, will provide you with the opportunity to develop and support our internal security technologies and services across the entire global and local PwC network. You'll focus on being the forefront of designing, developing, and implementing information technology including hardware, software, and networks that enhances security of internal information and protect our firms intellectual assets. Demonstrates intimate-level abilities with, and/or a proven record of success directing efforts in delivering strategic technology and information security programmes including the following areas: Leading a high performing IT team in a hands-on role, accountable for developing a vision and strategy, establishing direction, aligning people, motivating and inspiring others to achieve that vision and strategy; Driving strategic problem identification, definition, alternative/option definition, and taking decisive action to achieve program objectives in alignment with organization and firm strategy; Leading the tactical, financial, and strategic outcomes of the organization based on delivery and operational needs of the programme; Coaching and developing A&I domain specific teams, including staff selection, engagement, development, retention, and performance; Leading highly visible complex strategic program activities, bringing current knowledge and future vision of technology, processes, and industry leading practices as related to business requirements and industry trends; Collaborating extensively with others to discover creative solutions to complex problems, which may require unique approaches, while maintaining standards and minimizing any risk to the firm; Providing strategic leadership to the program and other matrixed, functional leadership who are responsible for day-to-day execution of the program, while establishing application delivery efforts are focused on the user with continual focus on improving the experience of the application user; and, Maintaining effective relationships and channels of communication with member firms and IT leadership including collaborating with senior level staff/partners in other departments and lines of service throughout the firm. Demonstrating the ability to working collaboratively in a dynamic environment and manage competing priorities, concurrent projects and associated deliverables; Leading integration engineering teams to oversee programme delivery and workstream project planning and be a single point of escalation to senior stakeholders for updates, RAID management and possible roadblocks to execution; Outstanding communication skill with the ability to communicate at every level up to senior leadership; Driving senior stakeholder engagement (governance, issue management, escalation, design deviations, etc.) via regular updates to the global teams and territory leadership; Driving alignment of multiple track milestones and change/communication initiatives to deliver a seamless experience for the territory, whilst managing risks and dependencies with all global teams Working with functional and technical groups to identify improvements in current global processes, scope requirements, and impacts related to system and/or process changes; Creating internal partnerships with key stakeholders; and, Supervising teams to create an atmosphere of trust and seeking diverse views to encourage improvement and innovation. Demonstrates intimate-level abilities with, and/or a proven record of success directing efforts in strategic IT strategy development and programme delivery including the following areas: Implement the global strategy through delivery of the key technical solutions for all countries in PwC Accountable when leading global project integrations for security and technology services Act as the technical single point of contact for each of the PwC countries globally from project pre-deployment through to hand over into production Industrialize piloted solution(s); standardize, centralize, automate deployments Transition technologies and services from deployments to Operations Facilitate the ongoing improvement of products, services and processes through incremental improvements As part for the extended leadership team, help define the direction for the wider organisation and drive improvements with the teams Lead a team of technical engineers, managing all aspects of their delivery and development Governance/compliance of project financial data, including project budgets, risks, and resource allocation; Managing program communications and change activities with member territories as well as within PwC global technology; Managing program demand activities with member territories as well as within PwC global technology and external vendors; Managing organizational initiatives to continuously improve the program and better the collaboration between the program and the larger PwC global technology organization; Using strategic management and delivery methodologies to drive an agile delivery culture to organize, plan and carry out complex assignments; and, Utilizing business skills (i.e. financial, resource, vendor, issue management, etc.) to solve critical and strategic business technology issues.
Apr 18, 2024
Full time
A career in Information Security, within Internal Firm Services, will provide you with the opportunity to develop and support our internal security technologies and services across the entire global and local PwC network. You'll focus on being the forefront of designing, developing, and implementing information technology including hardware, software, and networks that enhances security of internal information and protect our firms intellectual assets. Demonstrates intimate-level abilities with, and/or a proven record of success directing efforts in delivering strategic technology and information security programmes including the following areas: Leading a high performing IT team in a hands-on role, accountable for developing a vision and strategy, establishing direction, aligning people, motivating and inspiring others to achieve that vision and strategy; Driving strategic problem identification, definition, alternative/option definition, and taking decisive action to achieve program objectives in alignment with organization and firm strategy; Leading the tactical, financial, and strategic outcomes of the organization based on delivery and operational needs of the programme; Coaching and developing A&I domain specific teams, including staff selection, engagement, development, retention, and performance; Leading highly visible complex strategic program activities, bringing current knowledge and future vision of technology, processes, and industry leading practices as related to business requirements and industry trends; Collaborating extensively with others to discover creative solutions to complex problems, which may require unique approaches, while maintaining standards and minimizing any risk to the firm; Providing strategic leadership to the program and other matrixed, functional leadership who are responsible for day-to-day execution of the program, while establishing application delivery efforts are focused on the user with continual focus on improving the experience of the application user; and, Maintaining effective relationships and channels of communication with member firms and IT leadership including collaborating with senior level staff/partners in other departments and lines of service throughout the firm. Demonstrating the ability to working collaboratively in a dynamic environment and manage competing priorities, concurrent projects and associated deliverables; Leading integration engineering teams to oversee programme delivery and workstream project planning and be a single point of escalation to senior stakeholders for updates, RAID management and possible roadblocks to execution; Outstanding communication skill with the ability to communicate at every level up to senior leadership; Driving senior stakeholder engagement (governance, issue management, escalation, design deviations, etc.) via regular updates to the global teams and territory leadership; Driving alignment of multiple track milestones and change/communication initiatives to deliver a seamless experience for the territory, whilst managing risks and dependencies with all global teams Working with functional and technical groups to identify improvements in current global processes, scope requirements, and impacts related to system and/or process changes; Creating internal partnerships with key stakeholders; and, Supervising teams to create an atmosphere of trust and seeking diverse views to encourage improvement and innovation. Demonstrates intimate-level abilities with, and/or a proven record of success directing efforts in strategic IT strategy development and programme delivery including the following areas: Implement the global strategy through delivery of the key technical solutions for all countries in PwC Accountable when leading global project integrations for security and technology services Act as the technical single point of contact for each of the PwC countries globally from project pre-deployment through to hand over into production Industrialize piloted solution(s); standardize, centralize, automate deployments Transition technologies and services from deployments to Operations Facilitate the ongoing improvement of products, services and processes through incremental improvements As part for the extended leadership team, help define the direction for the wider organisation and drive improvements with the teams Lead a team of technical engineers, managing all aspects of their delivery and development Governance/compliance of project financial data, including project budgets, risks, and resource allocation; Managing program communications and change activities with member territories as well as within PwC global technology; Managing program demand activities with member territories as well as within PwC global technology and external vendors; Managing organizational initiatives to continuously improve the program and better the collaboration between the program and the larger PwC global technology organization; Using strategic management and delivery methodologies to drive an agile delivery culture to organize, plan and carry out complex assignments; and, Utilizing business skills (i.e. financial, resource, vendor, issue management, etc.) to solve critical and strategic business technology issues.
At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. eBay Inc. (Nasdaq: EBAY), a global commerce leader that connects millions of sellers and buyers around the world, and KnownOrigin, one of the most innovative non-fungible token (NFT) marketplaces, announced in June 2022 that eBay has acquired KnownOrigin. KnownOrigin's technology and platform provides artists a place to create unique, authentic, digital collectables, in the form of NFTs. This acquisition is an important step in eBay's tech-led reimagination, ushering in a new era of digital collecting to the world's top destination for collectables. KnownOrigin, which was founded in 2018 in Manchester, UK, enables artists and collectors to create, buy and resell NFTs via blockchain-support transactions. Since its founding, KnownOrigin has seen significant growth as it has revolutionised the way people create, buy, and sell NFTs. We are looking for a Senior Engineer to join the Known Origin team based in Manchester. You will report directly to the tech lead within your squad as well as working closing with the wider engineering team. Responsibilities include : Building out high available and automated infrastructure provisioning and monitoring including CI/CD solutions as well as implementing best practice for the wider product suite. Building highly scalable products leveraging a mixture of cloud infrastructure and web 3.0 native infrastructure. Engineering and delivering solutions which are capable of onboarding many millions of users into the web 3.0 space Delivering decentralised solutions which can handle web 2 scale but remain open to future web 3 technologies You will be embedded within one of our cross-functional squads made of Engineers, Product people and User Experience Designers. Our squads are largely autonomous and self organising, so you'll be keen on participating in a range of activities and workshops. Reporting directly to the tech lead, you will have opportunities to design and deliver technology changes through the stack. Work closely with the wider community to Identify, build and release features Your work will be life-changing for a new generation of creators, allowing them to make a living from their creativity in previously impossible ways. Job Requirements: 5+ years experience building software solutions 0-3+ years JavaScript/NodeJS experience (React/Marko highly desirable) 1-5+ years experience in using tools such as Docker, Kubernetes, terraform and other associated technologies and libraries. Exposure to cloud services such as Google Cloud and or AWS Exposure to building high available and scalable HTTP restful APIs Exposure to building out highly available database solutions Any blockchain exposure is desirable and look upon favourably, any familiarity with the web3 stack and associated technologies Benefits are an essential part of your total compensation for the work you do every day. Whether you're single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important. Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn't just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay's Diversity & Inclusion click here: Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico. This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
Apr 18, 2024
Full time
At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. eBay Inc. (Nasdaq: EBAY), a global commerce leader that connects millions of sellers and buyers around the world, and KnownOrigin, one of the most innovative non-fungible token (NFT) marketplaces, announced in June 2022 that eBay has acquired KnownOrigin. KnownOrigin's technology and platform provides artists a place to create unique, authentic, digital collectables, in the form of NFTs. This acquisition is an important step in eBay's tech-led reimagination, ushering in a new era of digital collecting to the world's top destination for collectables. KnownOrigin, which was founded in 2018 in Manchester, UK, enables artists and collectors to create, buy and resell NFTs via blockchain-support transactions. Since its founding, KnownOrigin has seen significant growth as it has revolutionised the way people create, buy, and sell NFTs. We are looking for a Senior Engineer to join the Known Origin team based in Manchester. You will report directly to the tech lead within your squad as well as working closing with the wider engineering team. Responsibilities include : Building out high available and automated infrastructure provisioning and monitoring including CI/CD solutions as well as implementing best practice for the wider product suite. Building highly scalable products leveraging a mixture of cloud infrastructure and web 3.0 native infrastructure. Engineering and delivering solutions which are capable of onboarding many millions of users into the web 3.0 space Delivering decentralised solutions which can handle web 2 scale but remain open to future web 3 technologies You will be embedded within one of our cross-functional squads made of Engineers, Product people and User Experience Designers. Our squads are largely autonomous and self organising, so you'll be keen on participating in a range of activities and workshops. Reporting directly to the tech lead, you will have opportunities to design and deliver technology changes through the stack. Work closely with the wider community to Identify, build and release features Your work will be life-changing for a new generation of creators, allowing them to make a living from their creativity in previously impossible ways. Job Requirements: 5+ years experience building software solutions 0-3+ years JavaScript/NodeJS experience (React/Marko highly desirable) 1-5+ years experience in using tools such as Docker, Kubernetes, terraform and other associated technologies and libraries. Exposure to cloud services such as Google Cloud and or AWS Exposure to building high available and scalable HTTP restful APIs Exposure to building out highly available database solutions Any blockchain exposure is desirable and look upon favourably, any familiarity with the web3 stack and associated technologies Benefits are an essential part of your total compensation for the work you do every day. Whether you're single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important. Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn't just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay's Diversity & Inclusion click here: Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico. This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
Cloud Service Operations Engineer - Live Systems Team IT, IT & Change Location Holborn Office County Central London Ref # 20927 Closing Date 22-Apr-2024 We have been awarded the "Most Loved Workplace"! At Metro Bank, people come first - our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities. What you will do: • Operate the Metro Bank AWS Cloud environment • Respond to alerts and events ensuring that the environment remains fully functional • Build the Cloud Service Operations processes and procedures and act as the subject matter expert for cloud operational issues • Ability to work under pressure to resolve production issues • Run the AWS service environment with hands on management of incidents and issues or escalating to the SRE team • Build strong relationships with the business and key IT stakeholders especially the other Cloud Service functions and delivery functions in order to closely align short and long term technology plans with business requirements and internal demands and priorities And we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the courage to call out any concerns. What you will need: • Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders • Skilled in operating AWS Cloud environments ideally in a financial services or regulated environment • Technical skills in troubleshooting day to day issues in an enterprise cloud environment and working with non-cloud platforms where integrated to ensure collaboration across all support teams. • Skilled with Networking (TCP/IP protocols and network fundamentals) • Programming/scripting skills e.g. PowerShell/Python • Strong Cloud service management skills - specifically ITIL, AWS • An understanding of automation and cloud technologies including but not limited to: Kubernetes, Docker, Terraform, Jenkins, Datadog Our promise to you • We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! • We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!). • We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. Important Footnote Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates Good luck!
Apr 18, 2024
Full time
Cloud Service Operations Engineer - Live Systems Team IT, IT & Change Location Holborn Office County Central London Ref # 20927 Closing Date 22-Apr-2024 We have been awarded the "Most Loved Workplace"! At Metro Bank, people come first - our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities. What you will do: • Operate the Metro Bank AWS Cloud environment • Respond to alerts and events ensuring that the environment remains fully functional • Build the Cloud Service Operations processes and procedures and act as the subject matter expert for cloud operational issues • Ability to work under pressure to resolve production issues • Run the AWS service environment with hands on management of incidents and issues or escalating to the SRE team • Build strong relationships with the business and key IT stakeholders especially the other Cloud Service functions and delivery functions in order to closely align short and long term technology plans with business requirements and internal demands and priorities And we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the courage to call out any concerns. What you will need: • Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders • Skilled in operating AWS Cloud environments ideally in a financial services or regulated environment • Technical skills in troubleshooting day to day issues in an enterprise cloud environment and working with non-cloud platforms where integrated to ensure collaboration across all support teams. • Skilled with Networking (TCP/IP protocols and network fundamentals) • Programming/scripting skills e.g. PowerShell/Python • Strong Cloud service management skills - specifically ITIL, AWS • An understanding of automation and cloud technologies including but not limited to: Kubernetes, Docker, Terraform, Jenkins, Datadog Our promise to you • We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! • We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!). • We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. Important Footnote Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates Good luck!
Are you looking for a customer-facing role, primarily based in the field, resolving break/fix incident tickets and being a key member of a project delivery team? Have you previously worked in Field Service at a senior/highly experienced level? This role is pivotal to the daily operation of the business ensuring that clients' requirements are met accurately and efficiently. This is 40hrs per week, Mon - Fri, 8am -5pm. Flexibility around these hours must be available. 75% of your time will be spent attending client sites with the remaining 25% office based in Cambridgeshire. In return you will get Annual leave 33days (inc. 8 bank hols) 24/7 Free access to all courses on Udemy for Business 5% & 5% Pension. 4x Death in service Store discounts. Cycle to work. EV scheme (after 2 years' service) Referral programme Free onsite parking Duties & Responsibilities of the Senior Field Service Engineer: Always demonstrate excellent customer service, particularly when at client sites. Travel to and from client sites across the UK (flexible working and some overnight stays required) Provide end user and infrastructure support (remote and on-site) for desktop I notebook computers and end-user peripheral devices. Deliver, install, and configure IT equipment at client sites. Troubleshoot and resolve issues in line with SLA. Provide basic training to end users on how to use equipment and systems. Be involved in system implementations and site deployments. Complete basic network cable and socket repairs. Demonstrate efficient management of own workload, working to strict deadlines. Take ownership of your work queue, ensuring all administration tasks are completed on time - Ticket notes, customer communication, asset administration. Ensure client related documentation is kept up to date. Liaise with 3rd parties for support as appropriate. Be responsible for own personal development. Work closely with the projects and scheduling team on all incident and project ticket progress. Investigate, diagnose, and resolve technical issues, escalating appropriately within the infrastructure team where necessary, whether working remotely or at a client site. What you will need to succeed as a Senior Field Service Engineer: Microsoft 365 certified: Modern Desktop Administrator Associate (Exams MD-100 + MD-101) Strong knowledge using, supporting, and implementing Microsoft applications. Working knowledge of and experience using Windows operating systems. Experience in cloud technologies such as Azure, AWS, and Google Cloud. Experience in virtualisation technologies - Hyper-V, VMWare, Citrix Microsoft 365 knowledge and experience A general understanding of IT networking. Good knowledge of mobile phone devices and hardware such as printers and Bluetooth peripherals. Ability to prioritise and multi-task efficiently, Ability to proactively problem solve and identify solutions. Basic understanding of GDPR and cyber security principles. Excellent verbal, written and listening skills. Exceptional time management skills. Demonstrable empathetic and confident demeanour. Always calm and reassuring. Aptitude to proactively learn new systems and client specifics. Understanding of the fundamentals and importance of SLAs. A self-starter with a "can do" attitude. Flexible and pragmatic, yet resolute and decisive. Logical thinker. Able to work well under occasional pressure. Excellent attention to detail. Work well within a team in a fast-paced environment. Hold a full clean driving licence. If you are interested in finding out more about this position, please contact Daniel for a chat or apply now. If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Kameo Recruitment Ltd is acting as an employment agency for this permanent vacancy.
Apr 17, 2024
Full time
Are you looking for a customer-facing role, primarily based in the field, resolving break/fix incident tickets and being a key member of a project delivery team? Have you previously worked in Field Service at a senior/highly experienced level? This role is pivotal to the daily operation of the business ensuring that clients' requirements are met accurately and efficiently. This is 40hrs per week, Mon - Fri, 8am -5pm. Flexibility around these hours must be available. 75% of your time will be spent attending client sites with the remaining 25% office based in Cambridgeshire. In return you will get Annual leave 33days (inc. 8 bank hols) 24/7 Free access to all courses on Udemy for Business 5% & 5% Pension. 4x Death in service Store discounts. Cycle to work. EV scheme (after 2 years' service) Referral programme Free onsite parking Duties & Responsibilities of the Senior Field Service Engineer: Always demonstrate excellent customer service, particularly when at client sites. Travel to and from client sites across the UK (flexible working and some overnight stays required) Provide end user and infrastructure support (remote and on-site) for desktop I notebook computers and end-user peripheral devices. Deliver, install, and configure IT equipment at client sites. Troubleshoot and resolve issues in line with SLA. Provide basic training to end users on how to use equipment and systems. Be involved in system implementations and site deployments. Complete basic network cable and socket repairs. Demonstrate efficient management of own workload, working to strict deadlines. Take ownership of your work queue, ensuring all administration tasks are completed on time - Ticket notes, customer communication, asset administration. Ensure client related documentation is kept up to date. Liaise with 3rd parties for support as appropriate. Be responsible for own personal development. Work closely with the projects and scheduling team on all incident and project ticket progress. Investigate, diagnose, and resolve technical issues, escalating appropriately within the infrastructure team where necessary, whether working remotely or at a client site. What you will need to succeed as a Senior Field Service Engineer: Microsoft 365 certified: Modern Desktop Administrator Associate (Exams MD-100 + MD-101) Strong knowledge using, supporting, and implementing Microsoft applications. Working knowledge of and experience using Windows operating systems. Experience in cloud technologies such as Azure, AWS, and Google Cloud. Experience in virtualisation technologies - Hyper-V, VMWare, Citrix Microsoft 365 knowledge and experience A general understanding of IT networking. Good knowledge of mobile phone devices and hardware such as printers and Bluetooth peripherals. Ability to prioritise and multi-task efficiently, Ability to proactively problem solve and identify solutions. Basic understanding of GDPR and cyber security principles. Excellent verbal, written and listening skills. Exceptional time management skills. Demonstrable empathetic and confident demeanour. Always calm and reassuring. Aptitude to proactively learn new systems and client specifics. Understanding of the fundamentals and importance of SLAs. A self-starter with a "can do" attitude. Flexible and pragmatic, yet resolute and decisive. Logical thinker. Able to work well under occasional pressure. Excellent attention to detail. Work well within a team in a fast-paced environment. Hold a full clean driving licence. If you are interested in finding out more about this position, please contact Daniel for a chat or apply now. If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Kameo Recruitment Ltd is acting as an employment agency for this permanent vacancy.