Vacancy Number: 15902BR
Specialist IT Solutions Engineer The successful candidate will work closely with academic staff and students to lead the investigation, proposition, build and maintenance activities for bespoke and discipline-specific IT systems that underpin the research and teaching activities initially in the School of Computer Science and Informatics, but subsequently in other academic schools in the University. The role holder will also work closely with colleagues in University IT and contribute to the wider technological innovation of IT systems across the University. Us We want to make Cardiff University an institution that is respected the world over. Our vision is to be a world-leading, research-excellent, educationally outstanding university, driven by creativity and curiosity, which fulfils its social, cultural and economic obligations to Cardiff, Wales, the UK and the world. We expect to improve our standing as one of the top 100 universities in the world and the top 20 in the UK. Opportunity The successful candidate will work within University IT alongside a wider network of technically innovative staff, and in close collaboration with academic colleagues to design, build and operate innovative systems and IT services that underpin the research, teaching and administrative activities of the School of Computer Science and Informatics. The role holder will enable the School’s staff and students to leverage existing IT services and contribute to collaborative projects with academic and technical colleagues to develop new and innovative services that support specialist teaching and research activity. You You will be comfortable working in a fast-paced academic environment and will be key to the school’s research and teaching success; helping to guide and train others in the use of digital technologies. The role requires you be agile in the management of your workload, enabling you to be responsive and reactive to requests from staff or students. You will be called upon to develop new IT services in response to requirements from academic colleagues and you are likely to need to research and learn new technologies to deliver them – often on challenging timescales. You will be expected to become the subject matter expert for services that you develop and will oversee their transition to operational teams as required. The diversity of the role will provide the right candidate with opportunities to develop a broad range of skills and to also develop specialisms. Your specialist skills will support colleagues within University IT when proposing and developing solutions at an appropriate scale required by the University. You will need strong Linux system administration experience or have used Linux extensively in a development or academic environment. You should be comfortable with supporting and troubleshooting web applications and automating service provision using open-source stacks (e.g. LAMP, Tomcat, Kubernetes, Docker, etc.) and you will need good scripting skills, while experience of Windows and Apple Mac system administration would also be advantageous. You will be able to gather and advise on requirements from academic colleagues in order to solve complex technical problems across a broad range of technologies. What we offer Cardiff University can offer many attractive benefits to its employees, including a competitive salary, 37 days annual leave per annum and a generous pension scheme. More information on what we can offer can be found at https://www.cardiff.ac.uk/jobs/what-we-can-offer . This is a full time, open ended position. Salary: £44,737 - £51,805 per annum (Grade 7) Date advert posted: Tuesday, 14 February 2023 Closing date: Friday, 3 March 2023 Please be aware that Cardiff University reserves the right to close this vacancy early should sufficient applications be received. Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.
Feb 17, 2023
Full time
Vacancy Number: 15902BR
Specialist IT Solutions Engineer The successful candidate will work closely with academic staff and students to lead the investigation, proposition, build and maintenance activities for bespoke and discipline-specific IT systems that underpin the research and teaching activities initially in the School of Computer Science and Informatics, but subsequently in other academic schools in the University. The role holder will also work closely with colleagues in University IT and contribute to the wider technological innovation of IT systems across the University. Us We want to make Cardiff University an institution that is respected the world over. Our vision is to be a world-leading, research-excellent, educationally outstanding university, driven by creativity and curiosity, which fulfils its social, cultural and economic obligations to Cardiff, Wales, the UK and the world. We expect to improve our standing as one of the top 100 universities in the world and the top 20 in the UK. Opportunity The successful candidate will work within University IT alongside a wider network of technically innovative staff, and in close collaboration with academic colleagues to design, build and operate innovative systems and IT services that underpin the research, teaching and administrative activities of the School of Computer Science and Informatics. The role holder will enable the School’s staff and students to leverage existing IT services and contribute to collaborative projects with academic and technical colleagues to develop new and innovative services that support specialist teaching and research activity. You You will be comfortable working in a fast-paced academic environment and will be key to the school’s research and teaching success; helping to guide and train others in the use of digital technologies. The role requires you be agile in the management of your workload, enabling you to be responsive and reactive to requests from staff or students. You will be called upon to develop new IT services in response to requirements from academic colleagues and you are likely to need to research and learn new technologies to deliver them – often on challenging timescales. You will be expected to become the subject matter expert for services that you develop and will oversee their transition to operational teams as required. The diversity of the role will provide the right candidate with opportunities to develop a broad range of skills and to also develop specialisms. Your specialist skills will support colleagues within University IT when proposing and developing solutions at an appropriate scale required by the University. You will need strong Linux system administration experience or have used Linux extensively in a development or academic environment. You should be comfortable with supporting and troubleshooting web applications and automating service provision using open-source stacks (e.g. LAMP, Tomcat, Kubernetes, Docker, etc.) and you will need good scripting skills, while experience of Windows and Apple Mac system administration would also be advantageous. You will be able to gather and advise on requirements from academic colleagues in order to solve complex technical problems across a broad range of technologies. What we offer Cardiff University can offer many attractive benefits to its employees, including a competitive salary, 37 days annual leave per annum and a generous pension scheme. More information on what we can offer can be found at https://www.cardiff.ac.uk/jobs/what-we-can-offer . This is a full time, open ended position. Salary: £44,737 - £51,805 per annum (Grade 7) Date advert posted: Tuesday, 14 February 2023 Closing date: Friday, 3 March 2023 Please be aware that Cardiff University reserves the right to close this vacancy early should sufficient applications be received. Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.
Job Opportunity: 3rd Line Engineer Location: Cirencester - Commutable from Swindon, Cheltenham, Gloucester Salary: 35,000- 50,000 Company Background: Join a dynamic team specializing in critical digital solutions and scalable infrastructure. With a focus on innovation and client satisfaction, we provide cutting-edge hardware, software, and cloud-based solutions. Our collaborative work environment encourages creative problem-solving and skill development. The Role: Seeking a skilled 3rd Line Support Engineer for a customer site in Corsham, Wiltshire. This role enhances existing skills, addressing evolving technology needs, with a focus on Windows Server and Virtualization technologies. Regular UK travel offers a unique opportunity to contribute to the success of our clients and organization. Duties & Responsibilities: Proactive Infrastructure Monitoring: Utilize tools such as PRTG and Auvik for continuous server infrastructure monitoring, responding promptly to anomalies and alarms. Technical Escalation: Provide expert resolution to escalated infrastructure queries, addressing hardware-related faults, investigating performance issues, and troubleshooting virtualization challenges. Configuration and Management of Server Environments: Manage diverse server environments, including Windows Server and Linux-based systems, ensuring optimization for performance and security. Planned Preventative Maintenance (PPM): Conduct System Health Checks and Physical Inspections for ongoing infrastructure health and resilience. Project-Based Installation and Deployment: Collaborate on-site for project-based installations and deployments, ensuring seamless integration of new equipment and systems. Key Skills, Experience, Qualifications: Windows server administration (ideally from 2019 onward - Microsoft Certification advantageous) VMware and/or Nutanix configuration and administration, including VMs networking and datastores Windows desktop management/administration (Windows 10) Windows Build and Security Hardening using certified guides (e.g., CI Security, CyberEssentials) Audit and Documentation experience, covering Physical Server Builds, NAS/Storage, Windows Server VM/OS, and Desktop OS configurations Linux Administration Experience (advantageous but not essential) Join a forward-thinking team focused on delivering exceptional solutions. Apply now to elevate your career
Mar 29, 2024
Full time
Job Opportunity: 3rd Line Engineer Location: Cirencester - Commutable from Swindon, Cheltenham, Gloucester Salary: 35,000- 50,000 Company Background: Join a dynamic team specializing in critical digital solutions and scalable infrastructure. With a focus on innovation and client satisfaction, we provide cutting-edge hardware, software, and cloud-based solutions. Our collaborative work environment encourages creative problem-solving and skill development. The Role: Seeking a skilled 3rd Line Support Engineer for a customer site in Corsham, Wiltshire. This role enhances existing skills, addressing evolving technology needs, with a focus on Windows Server and Virtualization technologies. Regular UK travel offers a unique opportunity to contribute to the success of our clients and organization. Duties & Responsibilities: Proactive Infrastructure Monitoring: Utilize tools such as PRTG and Auvik for continuous server infrastructure monitoring, responding promptly to anomalies and alarms. Technical Escalation: Provide expert resolution to escalated infrastructure queries, addressing hardware-related faults, investigating performance issues, and troubleshooting virtualization challenges. Configuration and Management of Server Environments: Manage diverse server environments, including Windows Server and Linux-based systems, ensuring optimization for performance and security. Planned Preventative Maintenance (PPM): Conduct System Health Checks and Physical Inspections for ongoing infrastructure health and resilience. Project-Based Installation and Deployment: Collaborate on-site for project-based installations and deployments, ensuring seamless integration of new equipment and systems. Key Skills, Experience, Qualifications: Windows server administration (ideally from 2019 onward - Microsoft Certification advantageous) VMware and/or Nutanix configuration and administration, including VMs networking and datastores Windows desktop management/administration (Windows 10) Windows Build and Security Hardening using certified guides (e.g., CI Security, CyberEssentials) Audit and Documentation experience, covering Physical Server Builds, NAS/Storage, Windows Server VM/OS, and Desktop OS configurations Linux Administration Experience (advantageous but not essential) Join a forward-thinking team focused on delivering exceptional solutions. Apply now to elevate your career
Responsible for the management, support, maintenance, upgrade and development of IT applications within the business. Overseeing system reliability, security and scalability while playing a leading role in identifying technical requirements, driving DevOps practices, and ensuring compliance with regulatory standards. Client Details Leading property developer in London Description Provide 3rd line support for business applications with a primary focus on continual improvement, upgrade, integration and development. Take a lead role in identifying technical requirements in IT projects, providing technical support, maintaining comprehensive documentation of systems architecture, configurations and procedures while ensuring source control aligns with industry best practices Drive continuous value delivery to the business, adapting to changes, fostering collaboration and enhancing communications across teams. Aid in implementing DevOps practices including CI/CD pipelines deployments, leading their integration and staying updated on evolving DevOps trends and technologies. Develop and maintain disaster recovery and resilience plan for all IT applications and databases to ensure seamless continuity in the face of unexpected events. To follow Change Control procedures alongside best practice deployment in line with corporate cyber security standards. Manage relationships with users, key stakeholders and 3rd parties for applications delivery and support, including IT Application contracts renewals. Provide support for database upgrades and public websites including monthly health checks and refresh processes. Analyse data and present insights through reports and also assist with the design and development of complex SQL queries as required by the business. Develop automation scripts using APIs and other tools for continuous integration, deployment and monitoring, in ensuring reliability and efficiency in system operation. Implement robust security measures and ensure systems adhere to regulatory compliance standards, participating in regular audits and remediations as necessary. To identify and replace legacy applications where possible consolidating similar applications across the business. Coach, train and mentor junior members of the team on key skills and knowledge areas Undertake other duties as requested by Line Management. Profile Bachelor's degree in Computer Science, Engineering or relevant discipline, with a minimum of 5 years of related professional experience. A minimum of 4 years' experience in a development role. Proficient in problem-solving within an operational support environment, adept at triaging tickets and resolving issues to minimise further incidents. Strong analytical skills to identify business requirements and offer effective solutions. Experience with DevOps principles and practices including continuous integration, continuous delivery, automated testing and change control best practices. 4+ years experience in major programming languages such as ASP.NET, PHP along with substantial experience in major relational databases , preferably MS SQL Server, MySQL. Skilled in writing complex SQL queries, report development and data processing, with exposure to PowerBI. Experience with WordPress, cPanel and WHM. Understanding of HTML, CSS, JavaScript and REST API. Proven expertise and skill in cloud-based technologies, ideally with skills in Azure Experience with both Windows and Linux/Unix-based operating systems. Ability to work under pressure across diverse projects and deal effectively with ad-hoc tasks. Willingness to quickly embrace new technologies and learn modern development tools. Strong ability to engage with Suppliers and External Consultants. Strong within both a team and individual project environment. Job Offer competitive salary hybrid working generous pension insurance plans, health care subsidised gym membership store discounts. family leave
Mar 29, 2024
Full time
Responsible for the management, support, maintenance, upgrade and development of IT applications within the business. Overseeing system reliability, security and scalability while playing a leading role in identifying technical requirements, driving DevOps practices, and ensuring compliance with regulatory standards. Client Details Leading property developer in London Description Provide 3rd line support for business applications with a primary focus on continual improvement, upgrade, integration and development. Take a lead role in identifying technical requirements in IT projects, providing technical support, maintaining comprehensive documentation of systems architecture, configurations and procedures while ensuring source control aligns with industry best practices Drive continuous value delivery to the business, adapting to changes, fostering collaboration and enhancing communications across teams. Aid in implementing DevOps practices including CI/CD pipelines deployments, leading their integration and staying updated on evolving DevOps trends and technologies. Develop and maintain disaster recovery and resilience plan for all IT applications and databases to ensure seamless continuity in the face of unexpected events. To follow Change Control procedures alongside best practice deployment in line with corporate cyber security standards. Manage relationships with users, key stakeholders and 3rd parties for applications delivery and support, including IT Application contracts renewals. Provide support for database upgrades and public websites including monthly health checks and refresh processes. Analyse data and present insights through reports and also assist with the design and development of complex SQL queries as required by the business. Develop automation scripts using APIs and other tools for continuous integration, deployment and monitoring, in ensuring reliability and efficiency in system operation. Implement robust security measures and ensure systems adhere to regulatory compliance standards, participating in regular audits and remediations as necessary. To identify and replace legacy applications where possible consolidating similar applications across the business. Coach, train and mentor junior members of the team on key skills and knowledge areas Undertake other duties as requested by Line Management. Profile Bachelor's degree in Computer Science, Engineering or relevant discipline, with a minimum of 5 years of related professional experience. A minimum of 4 years' experience in a development role. Proficient in problem-solving within an operational support environment, adept at triaging tickets and resolving issues to minimise further incidents. Strong analytical skills to identify business requirements and offer effective solutions. Experience with DevOps principles and practices including continuous integration, continuous delivery, automated testing and change control best practices. 4+ years experience in major programming languages such as ASP.NET, PHP along with substantial experience in major relational databases , preferably MS SQL Server, MySQL. Skilled in writing complex SQL queries, report development and data processing, with exposure to PowerBI. Experience with WordPress, cPanel and WHM. Understanding of HTML, CSS, JavaScript and REST API. Proven expertise and skill in cloud-based technologies, ideally with skills in Azure Experience with both Windows and Linux/Unix-based operating systems. Ability to work under pressure across diverse projects and deal effectively with ad-hoc tasks. Willingness to quickly embrace new technologies and learn modern development tools. Strong ability to engage with Suppliers and External Consultants. Strong within both a team and individual project environment. Job Offer competitive salary hybrid working generous pension insurance plans, health care subsidised gym membership store discounts. family leave
Arcas Technology is partnered with a leading manufacturing company based in Hemel Hempstead who are currently looking for an experienced IT Systems Engineer to join their business on a permanent basis. Working within the IT Infrastructure team, you will help support a range of modern technologies, plus other bespoke, industry-specific solutions. Key Responsibilities Server and storage administration Providing 3rd line support to the team Microsoft 365 tenant configuration and management Authentication and application management Managing the Cloud presence Testing and delivering User Experience improvements Key Skills Required Experience of supporting Windows operating systems (server, desktop, dual-boot) OS and Application patching / WSUS Physical system commissioning skills - server, desktop, and peripherals Experience of supporting Linux workstations Systems Monitoring - Grafana / Zabbix Experience supporting M365/O365 suite. Active Directory and/or Azure infrastructure management experience Understand network support essentials - DHCP, DNS, routing etc Messaging - Microsoft Exchange Hybrid environments Backup experience If you feel that you're a good fit for this role then please forward your CV to Andy Dale at Arcas Technology.
Mar 29, 2024
Full time
Arcas Technology is partnered with a leading manufacturing company based in Hemel Hempstead who are currently looking for an experienced IT Systems Engineer to join their business on a permanent basis. Working within the IT Infrastructure team, you will help support a range of modern technologies, plus other bespoke, industry-specific solutions. Key Responsibilities Server and storage administration Providing 3rd line support to the team Microsoft 365 tenant configuration and management Authentication and application management Managing the Cloud presence Testing and delivering User Experience improvements Key Skills Required Experience of supporting Windows operating systems (server, desktop, dual-boot) OS and Application patching / WSUS Physical system commissioning skills - server, desktop, and peripherals Experience of supporting Linux workstations Systems Monitoring - Grafana / Zabbix Experience supporting M365/O365 suite. Active Directory and/or Azure infrastructure management experience Understand network support essentials - DHCP, DNS, routing etc Messaging - Microsoft Exchange Hybrid environments Backup experience If you feel that you're a good fit for this role then please forward your CV to Andy Dale at Arcas Technology.
Role: Senior Systems Analyst/Developer - Hybrid Our client is a highly prestigious corporate company based in the heart of the Docklands. Job Summary: Responsible for the management, support, maintenance, upgrade, and development of IT applications within the business. The role will strive to ensure that the business deploys best of breed solutions in a continuous cycle of review and improvement. In addition, that IT change control policies are in place and adhered to. Also, responsibilities involve overseeing system reliability, security and scalability while playing a leading role in identifying technical requirements, driving DevOps practices and ensuring compliance with regulatory standards. Main Responsibilities: Provide 3rd line support for business applications with a primary focus on continual improvement, upgrade, integration and development. Take a lead role in identifying technical requirements in IT projects, providing technical support, maintaining comprehensive documentation of systems architecture, configurations and procedures while ensuring source control aligns with industry best practices. Drive continuous value delivery to the business, adapting to changes, fostering collaboration and enhancing communications across teams. Aid in implementing DevOps practices including CI/CD pipelines deployments, leading their integration and staying updated on evolving DevOps trends and technologies. Develop and maintain disaster recovery and resilience plan for all IT applications and databases to ensure seamless continuity in the face of unexpected events. To follow Change Control procedures alongside best practice deployment in line with corporate cyber security standards. Manage relationships with users, key stakeholders and 3rd parties for applications delivery and support, including IT Application contracts renewals. Provide support for database upgrades and public websites including monthly health checks and refresh processes. Analyse data and present insights through reports and also assist with the design and development of complex SQL queries as required by the business. Develop automation scripts using APIs and other tools for continuous integration, deployment and monitoring, in ensuring reliability and efficiency in system operation. Implement robust security measures and ensure systems adhere to regulatory compliance standards, participating in regular audits and remediations as necessary. To identify and replace legacy applications where possible consolidating similar applications across the business. Coach, train and mentor junior members of the team on key skills and knowledge areas Undertake other duties as requested by Line Management. What We Require of You: A minimum of 5 years' experience in a Senior Systems Analyst/Development role A minimum of 4 years' experience in a development role. Proficient in problem-solving within an operational support environment, adept at triaging tickets and resolving issues to minimise further incidents. Strong analytical skills to identify business requirements and offer effective solutions. 4+ years' experience in major programming languages such as ASP.NET, PHP along with substantial experience in major relational databases, preferably MS SQL Server, MySQL. Skilled in writing complex SQL queries, report development and data processing, with exposure to PowerBI. Proven expertise and skill in cloud-based technologies, ideally with skills in Azure Experience with Windows operating systems. Ability to work under pressure across diverse projects and deal effectively with ad-hoc tasks. Willingness to quickly embrace new technologies and learn modern development tools. Strong ability to engage with Suppliers and External Consultants. Strong within both a team and individual project environment. Strong customer service skills whilst ensuring requirements scope is managed. The following experience would be highly advantageous: Experience with WordPress, cPanel and WHM. Understanding of HTML, CSS, JavaScript and REST API. Bachelor's degree in Computer Science, Engineering or relevant discipline Experience with Linux/Unix-based operating systems Experience with DevOps principles and practices including continuous integration, continuous delivery, automated testing and change control best practices.
Mar 29, 2024
Full time
Role: Senior Systems Analyst/Developer - Hybrid Our client is a highly prestigious corporate company based in the heart of the Docklands. Job Summary: Responsible for the management, support, maintenance, upgrade, and development of IT applications within the business. The role will strive to ensure that the business deploys best of breed solutions in a continuous cycle of review and improvement. In addition, that IT change control policies are in place and adhered to. Also, responsibilities involve overseeing system reliability, security and scalability while playing a leading role in identifying technical requirements, driving DevOps practices and ensuring compliance with regulatory standards. Main Responsibilities: Provide 3rd line support for business applications with a primary focus on continual improvement, upgrade, integration and development. Take a lead role in identifying technical requirements in IT projects, providing technical support, maintaining comprehensive documentation of systems architecture, configurations and procedures while ensuring source control aligns with industry best practices. Drive continuous value delivery to the business, adapting to changes, fostering collaboration and enhancing communications across teams. Aid in implementing DevOps practices including CI/CD pipelines deployments, leading their integration and staying updated on evolving DevOps trends and technologies. Develop and maintain disaster recovery and resilience plan for all IT applications and databases to ensure seamless continuity in the face of unexpected events. To follow Change Control procedures alongside best practice deployment in line with corporate cyber security standards. Manage relationships with users, key stakeholders and 3rd parties for applications delivery and support, including IT Application contracts renewals. Provide support for database upgrades and public websites including monthly health checks and refresh processes. Analyse data and present insights through reports and also assist with the design and development of complex SQL queries as required by the business. Develop automation scripts using APIs and other tools for continuous integration, deployment and monitoring, in ensuring reliability and efficiency in system operation. Implement robust security measures and ensure systems adhere to regulatory compliance standards, participating in regular audits and remediations as necessary. To identify and replace legacy applications where possible consolidating similar applications across the business. Coach, train and mentor junior members of the team on key skills and knowledge areas Undertake other duties as requested by Line Management. What We Require of You: A minimum of 5 years' experience in a Senior Systems Analyst/Development role A minimum of 4 years' experience in a development role. Proficient in problem-solving within an operational support environment, adept at triaging tickets and resolving issues to minimise further incidents. Strong analytical skills to identify business requirements and offer effective solutions. 4+ years' experience in major programming languages such as ASP.NET, PHP along with substantial experience in major relational databases, preferably MS SQL Server, MySQL. Skilled in writing complex SQL queries, report development and data processing, with exposure to PowerBI. Proven expertise and skill in cloud-based technologies, ideally with skills in Azure Experience with Windows operating systems. Ability to work under pressure across diverse projects and deal effectively with ad-hoc tasks. Willingness to quickly embrace new technologies and learn modern development tools. Strong ability to engage with Suppliers and External Consultants. Strong within both a team and individual project environment. Strong customer service skills whilst ensuring requirements scope is managed. The following experience would be highly advantageous: Experience with WordPress, cPanel and WHM. Understanding of HTML, CSS, JavaScript and REST API. Bachelor's degree in Computer Science, Engineering or relevant discipline Experience with Linux/Unix-based operating systems Experience with DevOps principles and practices including continuous integration, continuous delivery, automated testing and change control best practices.
This is a real all-rounder Infrastructure role, working for a well-known retail brand in Nottingham. The key focus of the role will be to provide top-to-bottom IT support, maintenance, and development to the business' Infrastructure, at the head office and across various branches. Perhaps you've just finished a contract role or looking for something to get stuck into over the next few months. This opportunity will allow you to be part of a high-achieving environment, where everyone is working towards the same collective goal. Location: NG11, hybrid basis Duration: 12 month fixed-term contract Salary: £40,000 - £45,000 per annum (hourly equivalent) THE ROLE & RESPONSIBILITIES Manage and control all Infrastructure across the business Acting as the point of escalation to 2nd Line Support, following ITIL guidelines Providing extensive 3rd Line support for all the business' physical and virtual IT assets Use of ManageEngine, facilitating the logging and managing of problems and incidents Use of Bitdefender to protect all IT user endpoints and applications from security breaches Support, implementation and development of software applications Design and implement network solutions to improve the efficiency of current networks (LAN & WAN) Support physical devices e.g. Cabling and servers Liaise with 3rd party vendors Involvement in IT projects Monitoring of systems Managing the company's Cloud environment and Management strategy Ensure compliance against all control standards Provide budgetary information ABOUT YOU / EXPERIENCE IN Experienced in a similar IT infrastructure environment Project management would be desirable Excellent troubleshooting skills Experience with Datacentre migrations Cisco Certified Network Profession (desirable) Cloud management Linux/Unix Administration Office365, Active Directory, Windows, SAP, SQL Server If this role sounds like something you'd love to be a part of - Apply now! Or alternatively find me on LinkedIn - Lois Recruitment. Distinct Recruitment are always open to ideas from our candidates, ideas that help us to make our recruiting services more accessible. Just let us know if you have any accessibility requirements, at any stage of the application process Distinct Recruitment Privacy Policy
Mar 29, 2024
Full time
This is a real all-rounder Infrastructure role, working for a well-known retail brand in Nottingham. The key focus of the role will be to provide top-to-bottom IT support, maintenance, and development to the business' Infrastructure, at the head office and across various branches. Perhaps you've just finished a contract role or looking for something to get stuck into over the next few months. This opportunity will allow you to be part of a high-achieving environment, where everyone is working towards the same collective goal. Location: NG11, hybrid basis Duration: 12 month fixed-term contract Salary: £40,000 - £45,000 per annum (hourly equivalent) THE ROLE & RESPONSIBILITIES Manage and control all Infrastructure across the business Acting as the point of escalation to 2nd Line Support, following ITIL guidelines Providing extensive 3rd Line support for all the business' physical and virtual IT assets Use of ManageEngine, facilitating the logging and managing of problems and incidents Use of Bitdefender to protect all IT user endpoints and applications from security breaches Support, implementation and development of software applications Design and implement network solutions to improve the efficiency of current networks (LAN & WAN) Support physical devices e.g. Cabling and servers Liaise with 3rd party vendors Involvement in IT projects Monitoring of systems Managing the company's Cloud environment and Management strategy Ensure compliance against all control standards Provide budgetary information ABOUT YOU / EXPERIENCE IN Experienced in a similar IT infrastructure environment Project management would be desirable Excellent troubleshooting skills Experience with Datacentre migrations Cisco Certified Network Profession (desirable) Cloud management Linux/Unix Administration Office365, Active Directory, Windows, SAP, SQL Server If this role sounds like something you'd love to be a part of - Apply now! Or alternatively find me on LinkedIn - Lois Recruitment. Distinct Recruitment are always open to ideas from our candidates, ideas that help us to make our recruiting services more accessible. Just let us know if you have any accessibility requirements, at any stage of the application process Distinct Recruitment Privacy Policy
Contract Infrastructure Engineer (Outside IR35) North West ISO Practices MS Server Azure MCITP The Client My client is an industry leading Software firm based in the North West, after continuous growth for a number of years they are now looking to expand the team. They have a dedicated client base consisting of a variety of prestigious global firms ISO Practices MS Server Azure MCITP The Role The ideal candidate will be a confident Infrastructure Engineer for a short 3 Month contract to assist in the installation and management across their product library. Requirements Experience in Server hardware, particularly HP would be a distinct advantage. Minimum MCITP, MCSA level in the in the following areas would be a distinct advantage installation and support of MS Windows Server 2016 9, installation and management of Active Directory, & troubleshooting TCP IP related issues. Azure Experience to Azure Administrator Associate standard, certified would be an advantage. Have an ability to work without supervision and produce and maintain relevant documentation to a consistently high standard. Have experience and working knowledge of ISO 27001 & ISO 22301 practices. Have experience and working knowledge of Linux, Ubuntu, Sophos AV/Web products ISO Practices MS Server Azure MCITP
Mar 29, 2024
Full time
Contract Infrastructure Engineer (Outside IR35) North West ISO Practices MS Server Azure MCITP The Client My client is an industry leading Software firm based in the North West, after continuous growth for a number of years they are now looking to expand the team. They have a dedicated client base consisting of a variety of prestigious global firms ISO Practices MS Server Azure MCITP The Role The ideal candidate will be a confident Infrastructure Engineer for a short 3 Month contract to assist in the installation and management across their product library. Requirements Experience in Server hardware, particularly HP would be a distinct advantage. Minimum MCITP, MCSA level in the in the following areas would be a distinct advantage installation and support of MS Windows Server 2016 9, installation and management of Active Directory, & troubleshooting TCP IP related issues. Azure Experience to Azure Administrator Associate standard, certified would be an advantage. Have an ability to work without supervision and produce and maintain relevant documentation to a consistently high standard. Have experience and working knowledge of ISO 27001 & ISO 22301 practices. Have experience and working knowledge of Linux, Ubuntu, Sophos AV/Web products ISO Practices MS Server Azure MCITP
Senior IT Engineer - GBP 40000 Birmingham - Solihull Salary up to - 40,000 Professional Development & excellent benefits Industry - Professional Services As a 3rd Line Support Engineer, you will be responsible for overseeing the performance of all IT systems, providing technical support, and maintaining the security of all IT infrastructure. You will also be responsible for identifying and resolving any IT issues quickly and efficiently, while developing and implementing new systems and technologies to ensure the smooth running of the organisation. Skills Matrix for the role : Microsoft Windows Stack - Server, AD (design and implementation), DNS, DHCP, GPO Emails - Exchange Server, Exchange online, Office 365 Hyper-V Management - VMware (desirable) Networking - Cisco (command line experience), Juniper, HP/Aruba, VLAN's, VRRP / HSRP, BFD Subnetting IPv4 Firewalls - SonicWALL advanced routing and policy based routing Backups (Veeam) / Storage (SAN) Azure - Virtual machines, networks, Azure Storage Sync Services Linux - LAMP Server If you have the relevant qualifications and technical skills, we invite you to apply for immediate consideration and interview. Please get in touch for further details about the role and to discuss your suitability. If you are interested in the opportunity to join an exciting and market leading organisation who will progress your career and pay for your certifications, then please apply for this role ASAP. Please contact me on phone number removed or send your cv directly to ( Thomas com ) Infrastructure - Windows Server - Active Directory - Exchange - VMware / Hyper-V - Office 365 - Network Troubleshooting - VoIP - Cisco - Communications - Security - Senior IT Engineer - Professional Services - Computer Science - Programming - System Analysis - Mac OS - Databases - Servers In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 29, 2024
Full time
Senior IT Engineer - GBP 40000 Birmingham - Solihull Salary up to - 40,000 Professional Development & excellent benefits Industry - Professional Services As a 3rd Line Support Engineer, you will be responsible for overseeing the performance of all IT systems, providing technical support, and maintaining the security of all IT infrastructure. You will also be responsible for identifying and resolving any IT issues quickly and efficiently, while developing and implementing new systems and technologies to ensure the smooth running of the organisation. Skills Matrix for the role : Microsoft Windows Stack - Server, AD (design and implementation), DNS, DHCP, GPO Emails - Exchange Server, Exchange online, Office 365 Hyper-V Management - VMware (desirable) Networking - Cisco (command line experience), Juniper, HP/Aruba, VLAN's, VRRP / HSRP, BFD Subnetting IPv4 Firewalls - SonicWALL advanced routing and policy based routing Backups (Veeam) / Storage (SAN) Azure - Virtual machines, networks, Azure Storage Sync Services Linux - LAMP Server If you have the relevant qualifications and technical skills, we invite you to apply for immediate consideration and interview. Please get in touch for further details about the role and to discuss your suitability. If you are interested in the opportunity to join an exciting and market leading organisation who will progress your career and pay for your certifications, then please apply for this role ASAP. Please contact me on phone number removed or send your cv directly to ( Thomas com ) Infrastructure - Windows Server - Active Directory - Exchange - VMware / Hyper-V - Office 365 - Network Troubleshooting - VoIP - Cisco - Communications - Security - Senior IT Engineer - Professional Services - Computer Science - Programming - System Analysis - Mac OS - Databases - Servers In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
IT Infrastructure Engineer Overview: An Exciting opportunity has arisen to join an award winning team within a MSP based in the South West of England. This role will provide onsite, and some hybrid technical support for one of their largest clients. The ideal candidate will have excellent analytical and technical skills as well as being able to communicate effectively to customers. They will also need to be able to work autonomously as well as collaborate well within the on-site team. Role & Responsibilities: Respond effectively to queries and complete in a timely manner Take ownership of the tickets allocated in the system queue and resolve without escalation Work closely with the 2nd Line Engineers to ensure accurate troubleshooting Effectively collaborate with team members to ensure personal and team goals are met Report potential client facing risks Liaise with other teams to maintain fluidity and functionality Ensure Service Level Agreements (SLAs) are met Troubleshoot, maintain and support a variety of systems and software Prioritise and manage several issues simultaneously Provide excellent customer service Essential Skills & Experience: Strong MS Windows knowledge SSCM / Intune knowledge Experience with Office 365 Experience administering Linux operating systems and integration with MS Windows desktop and server Strong knowledge of VMWare SAN setup and administration Networking skills in LAN & WAN PowerShell scripting experience Package: Salary up to 50k Excellent benefits package Hybrid working
Mar 28, 2024
Full time
IT Infrastructure Engineer Overview: An Exciting opportunity has arisen to join an award winning team within a MSP based in the South West of England. This role will provide onsite, and some hybrid technical support for one of their largest clients. The ideal candidate will have excellent analytical and technical skills as well as being able to communicate effectively to customers. They will also need to be able to work autonomously as well as collaborate well within the on-site team. Role & Responsibilities: Respond effectively to queries and complete in a timely manner Take ownership of the tickets allocated in the system queue and resolve without escalation Work closely with the 2nd Line Engineers to ensure accurate troubleshooting Effectively collaborate with team members to ensure personal and team goals are met Report potential client facing risks Liaise with other teams to maintain fluidity and functionality Ensure Service Level Agreements (SLAs) are met Troubleshoot, maintain and support a variety of systems and software Prioritise and manage several issues simultaneously Provide excellent customer service Essential Skills & Experience: Strong MS Windows knowledge SSCM / Intune knowledge Experience with Office 365 Experience administering Linux operating systems and integration with MS Windows desktop and server Strong knowledge of VMWare SAN setup and administration Networking skills in LAN & WAN PowerShell scripting experience Package: Salary up to 50k Excellent benefits package Hybrid working
Calling all AWS focussed Senior Site Reliability Engineers / DevOps Engineers 6 month contract available - 1 day onsite in Cardiff each month £(Apply online only) p/d (Inside IR35 and paid through an umbrella company) We're on the lookout for a dynamic Senior Site Reliability Engineer to join our team, whether you're Cardiff-based or prefer the flexibility of working from home anywhere in the UK. Our client are rebuilding one of their crucial AWS apps in PHP and GIT - it's a fraud tracking platform and they need a confident SRE to help with this rebuld. What You'll Do: Develop resilient application stacks using cutting-edge "Infrastructure as Code" and DevOps practices. Monitor and provide ongoing support for critical business applications, ensuring high revenue streams. Tackle complex system and application issues with finesse. Collaborate with diverse technical and non-technical teams, fostering a culture of innovation and excellence. Ideal skills and attributes mix would include: Proficiency in orchestration tools like Terraform, Ansible, or CloudFormation. Strong analytic and troubleshooting skills. Experience in migrating applications to public cloud environments. Familiarity with Blue-Green deployment methodologies. Expertise in containerized workloads (Docker, Kubernetes). Knowledge of enterprise RDBMS (e.g., MySQL, Microsoft SQL Server). Experience with Log Management tools (Elastic Stack, Graylog, Splunk). Hands-on experience with Linux and Windows servers. Proficiency in system and application monitoring tools (Prometheus, Grafana, Nagios). Desirable Skills: AWS/Azure Certifications. Experience with security assessment tools (SonarQube, CheckMarx, BurpSuite, etc.). Understanding of OWASP Top 10/SANS Top 25 vulnerabilities. Exposure to application security testing and vulnerability remediation. Ready to elevate your career and make a significant impact? Join us in reshaping the future of technology! Apply now and be part of our innovative journey, thanks!
Mar 28, 2024
Contractor
Calling all AWS focussed Senior Site Reliability Engineers / DevOps Engineers 6 month contract available - 1 day onsite in Cardiff each month £(Apply online only) p/d (Inside IR35 and paid through an umbrella company) We're on the lookout for a dynamic Senior Site Reliability Engineer to join our team, whether you're Cardiff-based or prefer the flexibility of working from home anywhere in the UK. Our client are rebuilding one of their crucial AWS apps in PHP and GIT - it's a fraud tracking platform and they need a confident SRE to help with this rebuld. What You'll Do: Develop resilient application stacks using cutting-edge "Infrastructure as Code" and DevOps practices. Monitor and provide ongoing support for critical business applications, ensuring high revenue streams. Tackle complex system and application issues with finesse. Collaborate with diverse technical and non-technical teams, fostering a culture of innovation and excellence. Ideal skills and attributes mix would include: Proficiency in orchestration tools like Terraform, Ansible, or CloudFormation. Strong analytic and troubleshooting skills. Experience in migrating applications to public cloud environments. Familiarity with Blue-Green deployment methodologies. Expertise in containerized workloads (Docker, Kubernetes). Knowledge of enterprise RDBMS (e.g., MySQL, Microsoft SQL Server). Experience with Log Management tools (Elastic Stack, Graylog, Splunk). Hands-on experience with Linux and Windows servers. Proficiency in system and application monitoring tools (Prometheus, Grafana, Nagios). Desirable Skills: AWS/Azure Certifications. Experience with security assessment tools (SonarQube, CheckMarx, BurpSuite, etc.). Understanding of OWASP Top 10/SANS Top 25 vulnerabilities. Exposure to application security testing and vulnerability remediation. Ready to elevate your career and make a significant impact? Join us in reshaping the future of technology! Apply now and be part of our innovative journey, thanks!
Third Line Shared Service Support Engineer - (Security Cleared) Bracknell Contract A national security clearance is required for this role but candidates not holding this level of clearance will be considered Leading Managed Services Provider in the Defence Sector require an Third Line Shared Service Support Engineer to join their successful Practice on an Contract basis. Proven experience as a 3rd line Infrastructure Engineer / Systems Administrator Build, monitoring and support of Windows Server (2019/2022) Experience in Linux Server administration (Redhat, Oracle, Ubuntu) VMware Suite Administration (VCenter/ESXI) Active Directory & Group Policy management, design, and troubleshooting PKI management (Windows / Entrust) Good understanding of networking technologies that support the infrastructure (DNS, DHCP, Routers, Switches). Storage systems technology experience (SAN/NAS) Scripting and automation experience (PowerShell/Ansible) Microsoft System Center suite management. Backup solution management (Veeam) Patching toolsets (WSUS/Redhat Satellite Server) Tenable SC / Nessus Zabbix Elasticsearch LiveNX Database management (Microsoft SQL Server/MySQL/Postgres) Thin Client Solutions (Scout/Elux) Windows ADFS Documentation creation Mentoring and supporting the development of junior members of the team If you are interested please apply via this ad in the first instance or send a CV with covering note to (url removed) Project People is acting as an Employment Business in relation to this vacancy.
Mar 28, 2024
Contractor
Third Line Shared Service Support Engineer - (Security Cleared) Bracknell Contract A national security clearance is required for this role but candidates not holding this level of clearance will be considered Leading Managed Services Provider in the Defence Sector require an Third Line Shared Service Support Engineer to join their successful Practice on an Contract basis. Proven experience as a 3rd line Infrastructure Engineer / Systems Administrator Build, monitoring and support of Windows Server (2019/2022) Experience in Linux Server administration (Redhat, Oracle, Ubuntu) VMware Suite Administration (VCenter/ESXI) Active Directory & Group Policy management, design, and troubleshooting PKI management (Windows / Entrust) Good understanding of networking technologies that support the infrastructure (DNS, DHCP, Routers, Switches). Storage systems technology experience (SAN/NAS) Scripting and automation experience (PowerShell/Ansible) Microsoft System Center suite management. Backup solution management (Veeam) Patching toolsets (WSUS/Redhat Satellite Server) Tenable SC / Nessus Zabbix Elasticsearch LiveNX Database management (Microsoft SQL Server/MySQL/Postgres) Thin Client Solutions (Scout/Elux) Windows ADFS Documentation creation Mentoring and supporting the development of junior members of the team If you are interested please apply via this ad in the first instance or send a CV with covering note to (url removed) Project People is acting as an Employment Business in relation to this vacancy.
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 500 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. As part of the global entity Saab AB, Saab UK combines the innovative spirit of a start-up with the resources and expertise of a larger corporation. Globally, Saab employs over 22,000 people, with operations on every continent. Our partnerships with UK customers and industry mean we are able to deliver innovative solutions to complex challenges, anticipating the threats of tomorrow. We invest 23% of our annual revenue into research and development, collaborating with a range of partners including industry and academia. Saab is a company that offers our employees plenty of opportunities for growth and advancement. We embrace diversity and are committed to providing a workplace where individuals can thrive professionally, paving the way for future progression. We also recognise the need for a healthy work-life balance to ensure our staff have the chance to live a fulfilling life beyond the workplace. Role Purpose Support Engineers provide technical support to customers, projects and development teams, installing, commissioning and maintaining SAFE and related integrated systems and services. They will have comprehensive knowledge of the SAFE operating environment, configuration and functionality as well as deep expertise in system components and integrations. Key responsibilities Install, maintain and support operating environment for customers and project deliveries, including hardware and server build and configuration, application and system installation and commissioning, troubleshooting and patching. Support maintenance of internal and hosted development environments. Provide 2nd and 3rd line support to customers as part of service operations team Testing and documentation of installations and changes Advising project teams and customers for technical matters relating to infrastructure and environments. Experience/Qualifications Essential requirements Demonstrable knowledge and experience in 3 or more of the following: Microsoft Windows Server; Microsoft SQL Server; Virtualisation (HyperV, VMWare); Networking (Load balancing, Firewalls, TCP/IP); Linux; Telephony/UC (SIP, ACD, VOIP); Active Directory (ADFS, domain management, users/groups, policies, certificates etc.), Hardware installation and maintenance; Cloud (e.g. Azure, AWS, SaaS deployments etc). Good knowledge and experience of ITIL Experience of managing high availability environments and systems or with similar critical infrastructure delivery experience. Excellent communication skills - written and verbal. Desirable, but not essential Familiarity with Agile methodologies, tools and ways of working. Project Management experience and/or certification (Agile PM, PRINCE2, PMI or other) Experience of delivering and supporting IT services to support software development. Certification in relevant technologies. ITIL Foundation certificate or higher equivalent qualification Knowledge of working with Quality Management Systems, Continuous Improvement tools and frameworks such as Lean, 6-sigma, ISO9001 Profile This position would suit someone from an IT infrastructure or service delivery background, with experience working in critical delivery environments or where 99.999% availability is required (e.g., emergency control rooms, manufacturing, safety critical applications). Attention to detail, good work and time organisation and a high quality ethic are essential characteristics to be successful in this role
Mar 28, 2024
Full time
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 500 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. As part of the global entity Saab AB, Saab UK combines the innovative spirit of a start-up with the resources and expertise of a larger corporation. Globally, Saab employs over 22,000 people, with operations on every continent. Our partnerships with UK customers and industry mean we are able to deliver innovative solutions to complex challenges, anticipating the threats of tomorrow. We invest 23% of our annual revenue into research and development, collaborating with a range of partners including industry and academia. Saab is a company that offers our employees plenty of opportunities for growth and advancement. We embrace diversity and are committed to providing a workplace where individuals can thrive professionally, paving the way for future progression. We also recognise the need for a healthy work-life balance to ensure our staff have the chance to live a fulfilling life beyond the workplace. Role Purpose Support Engineers provide technical support to customers, projects and development teams, installing, commissioning and maintaining SAFE and related integrated systems and services. They will have comprehensive knowledge of the SAFE operating environment, configuration and functionality as well as deep expertise in system components and integrations. Key responsibilities Install, maintain and support operating environment for customers and project deliveries, including hardware and server build and configuration, application and system installation and commissioning, troubleshooting and patching. Support maintenance of internal and hosted development environments. Provide 2nd and 3rd line support to customers as part of service operations team Testing and documentation of installations and changes Advising project teams and customers for technical matters relating to infrastructure and environments. Experience/Qualifications Essential requirements Demonstrable knowledge and experience in 3 or more of the following: Microsoft Windows Server; Microsoft SQL Server; Virtualisation (HyperV, VMWare); Networking (Load balancing, Firewalls, TCP/IP); Linux; Telephony/UC (SIP, ACD, VOIP); Active Directory (ADFS, domain management, users/groups, policies, certificates etc.), Hardware installation and maintenance; Cloud (e.g. Azure, AWS, SaaS deployments etc). Good knowledge and experience of ITIL Experience of managing high availability environments and systems or with similar critical infrastructure delivery experience. Excellent communication skills - written and verbal. Desirable, but not essential Familiarity with Agile methodologies, tools and ways of working. Project Management experience and/or certification (Agile PM, PRINCE2, PMI or other) Experience of delivering and supporting IT services to support software development. Certification in relevant technologies. ITIL Foundation certificate or higher equivalent qualification Knowledge of working with Quality Management Systems, Continuous Improvement tools and frameworks such as Lean, 6-sigma, ISO9001 Profile This position would suit someone from an IT infrastructure or service delivery background, with experience working in critical delivery environments or where 99.999% availability is required (e.g., emergency control rooms, manufacturing, safety critical applications). Attention to detail, good work and time organisation and a high quality ethic are essential characteristics to be successful in this role
T3/Implementation Engineer - 80,000 (DOE) - Bracknell - Hybrid Working! Role : T3/Implementation Engineer Location : Bracknell Salary : 70,000 - 80,000 + Unbelievable Benefits! Interviewing Immediately - Apply Now Fancy working for a global IT company who have branches in the US, UK, Germany and many more? My client are looking for a technical and personable character to join their ever growing team who is going to hit the ground running. Responsibilities: Work customer incidents and consultations that have been escalated from the Tier 2 team. Perform analysis and troubleshooting of Spectra Logic products in customer environments. Identify possible product/service/process quality issues affecting the field and bring them to the attention of the Support Manager(s) and Dev Engineering, via the defined RFA escalation process. Take corrective action to provide timely resolution of technical problems affecting customer experience. Availability for Scheduled Installation Deployments and Preventative Maintenance engagements, as well as short notice Fly-and-Fix travel to customer sites when required for onsite support. Use gathered information to initiate and manage product or process improvements. Attend cross-functional meetings geared toward improving product quality, discussing product changes, and prioritizing enhancements and bug fixes. Manage and organize the collection, verification, and dissemination of product technical information (specifically the Support Confluence space). Requirements: Advanced knowledge of Storage Hardware (Tape, Disk), Backup Applications, Servers, SAN, Cloud, plus Windows and Unix/Linux Operating Systems. Experience with controlling situations with displeased customers, leading to potentially stressful and time consuming resolution paths of customer issues. Ideal candidates will possess excellent troubleshooting skills utilizing logical processes and possess the ability to learn new technical concepts quickly. Excellent written and verbal communications skills. Detail oriented, with creative problem-solving skills. Strong interpersonal skills, with ability to communicate at all organizational levels. Good organizational and time management skills, a strong work-ethic in addition to a positive attitude are required. Ability to work on multiple projects while adapting to shifting priorities. Please do not hesitate and apply today, I am looking to move very fast with this position. This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 28, 2024
Full time
T3/Implementation Engineer - 80,000 (DOE) - Bracknell - Hybrid Working! Role : T3/Implementation Engineer Location : Bracknell Salary : 70,000 - 80,000 + Unbelievable Benefits! Interviewing Immediately - Apply Now Fancy working for a global IT company who have branches in the US, UK, Germany and many more? My client are looking for a technical and personable character to join their ever growing team who is going to hit the ground running. Responsibilities: Work customer incidents and consultations that have been escalated from the Tier 2 team. Perform analysis and troubleshooting of Spectra Logic products in customer environments. Identify possible product/service/process quality issues affecting the field and bring them to the attention of the Support Manager(s) and Dev Engineering, via the defined RFA escalation process. Take corrective action to provide timely resolution of technical problems affecting customer experience. Availability for Scheduled Installation Deployments and Preventative Maintenance engagements, as well as short notice Fly-and-Fix travel to customer sites when required for onsite support. Use gathered information to initiate and manage product or process improvements. Attend cross-functional meetings geared toward improving product quality, discussing product changes, and prioritizing enhancements and bug fixes. Manage and organize the collection, verification, and dissemination of product technical information (specifically the Support Confluence space). Requirements: Advanced knowledge of Storage Hardware (Tape, Disk), Backup Applications, Servers, SAN, Cloud, plus Windows and Unix/Linux Operating Systems. Experience with controlling situations with displeased customers, leading to potentially stressful and time consuming resolution paths of customer issues. Ideal candidates will possess excellent troubleshooting skills utilizing logical processes and possess the ability to learn new technical concepts quickly. Excellent written and verbal communications skills. Detail oriented, with creative problem-solving skills. Strong interpersonal skills, with ability to communicate at all organizational levels. Good organizational and time management skills, a strong work-ethic in addition to a positive attitude are required. Ability to work on multiple projects while adapting to shifting priorities. Please do not hesitate and apply today, I am looking to move very fast with this position. This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
About the role If you're an amazing Full-Stack Senior Java Engineer looking for your next role at an industry leading company, then keep reading! Are you a technology developer with a passion for software tools and frameworks? Do you enjoy creating tooling and language plugins which help developers build software quicker? Do you have super strong core Java skills but are equally happy developing for a web browser? If you do, then perhaps you'll fit into our technology engineering team. At Zellis we're leaders in HR & Payroll. One of the reasons we lead is because we leverage our own in-house low-code technology product to build our product offerings. We're looking for a Senior Full-Stack Developer to join the engineering team who develop our low-code framework. You ll be 100% hands on and get involved in design, development, and maintenance activities in an agile environment underpinned by Azure DevOps. Your focus will be the Web / Java elements of the framework encompassing SOAP and REST engines, browser user interface delivery and tooling used to build applications for the framework. We're a fully remote based team working from home, so you need to be a great communicator not only verbally but also in writing. We do get together from time to time in one of our UK offices. So, if you have a passion for Java and Web technology with a background in software development tools then get in contact with us for an exploratory chat. Sounds good? Here's what you ll be doing: Designing and developing new product functionality. Contributing to the technology product roadmap / back log. Maintenance of production product releases. Mentoring colleagues whilst promoting best practice. Inspiring our QA engineers to facilitate and produce automatic regression tests for new functionality. Being an active participant in all agile ceremonies. Our Languages: Java 17, Typescript, JavaScript, HTML, CSS. Our Stack: Non-Spring Java Web Application / Development Tools. Our Tooling: InteliJ IDEA, Eclipse, VSCode underpinned with Azure DevOps. Our Platforms: Linux, Windows, AIX. Skills & experience We'd love it if you have: Experience in software design and build of Full-Stack Java Web applications. Worked within an Agile continuous integration environment. Deep knowledge of Servlet containers and Java Web application deployment without Spring. Strong JavaScript experience using React. Knowledge of VSCode plugin development and / or language servers. Examples of where you ve built and released pipeline development using Azure DevOps. We d love it if you are: Passionate about learning new tools and technologies. Able to work with conflicting demands, whilst ensuring expectations are managed. Great at solving problems using modern technologies. A stickler for the detail. A great communicator. Always looking to improve ways of working. Great at communicating and presenting complex information to techies and non-techies. Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we re proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you ll have the chance to stretch and challenge yourself in an environment that s varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you ll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Mar 28, 2024
Full time
About the role If you're an amazing Full-Stack Senior Java Engineer looking for your next role at an industry leading company, then keep reading! Are you a technology developer with a passion for software tools and frameworks? Do you enjoy creating tooling and language plugins which help developers build software quicker? Do you have super strong core Java skills but are equally happy developing for a web browser? If you do, then perhaps you'll fit into our technology engineering team. At Zellis we're leaders in HR & Payroll. One of the reasons we lead is because we leverage our own in-house low-code technology product to build our product offerings. We're looking for a Senior Full-Stack Developer to join the engineering team who develop our low-code framework. You ll be 100% hands on and get involved in design, development, and maintenance activities in an agile environment underpinned by Azure DevOps. Your focus will be the Web / Java elements of the framework encompassing SOAP and REST engines, browser user interface delivery and tooling used to build applications for the framework. We're a fully remote based team working from home, so you need to be a great communicator not only verbally but also in writing. We do get together from time to time in one of our UK offices. So, if you have a passion for Java and Web technology with a background in software development tools then get in contact with us for an exploratory chat. Sounds good? Here's what you ll be doing: Designing and developing new product functionality. Contributing to the technology product roadmap / back log. Maintenance of production product releases. Mentoring colleagues whilst promoting best practice. Inspiring our QA engineers to facilitate and produce automatic regression tests for new functionality. Being an active participant in all agile ceremonies. Our Languages: Java 17, Typescript, JavaScript, HTML, CSS. Our Stack: Non-Spring Java Web Application / Development Tools. Our Tooling: InteliJ IDEA, Eclipse, VSCode underpinned with Azure DevOps. Our Platforms: Linux, Windows, AIX. Skills & experience We'd love it if you have: Experience in software design and build of Full-Stack Java Web applications. Worked within an Agile continuous integration environment. Deep knowledge of Servlet containers and Java Web application deployment without Spring. Strong JavaScript experience using React. Knowledge of VSCode plugin development and / or language servers. Examples of where you ve built and released pipeline development using Azure DevOps. We d love it if you are: Passionate about learning new tools and technologies. Able to work with conflicting demands, whilst ensuring expectations are managed. Great at solving problems using modern technologies. A stickler for the detail. A great communicator. Always looking to improve ways of working. Great at communicating and presenting complex information to techies and non-techies. Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we re proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you ll have the chance to stretch and challenge yourself in an environment that s varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you ll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Network Infrastructure Engineer (Data Centre) Corsham (SN13) Salary £45,000 - £70,000 25 days annual leave inclusive of up to 3 days Christmas shut-down Buy or sell up to 5 days annual leave Annual Wellbeing allowance Two pension schemes to choose from Private Medical Insurance + discounts for additional family members Life Assurance scheme up to 4 x salary Share Save scheme Electric/Hybrid Car leasing scheme Cycle to work scheme Retail discounts Career development support We are looking for a Network Infrastructure Engineer that brings a methodical and dedicated approach to R&D, problem solving, and are able to act quickly in assessing a situation. We want you to relish in the provision of a first class service to our customers and be able to communicate at all levels to ensure understanding. Either working alone or part of the team, we want you to come up with solutions that ensure business continuity or can add substance to new or on-going projects or products. Technical Skills : In depth knowledge of TCP/IP networks, IP Protocols and exposure to all layers of the OSI model. Strong experience of routing protocols, tunneling protocols and Experience of working with complex Networks, following best practices and strict security guidelines Maintain performance of networks using appropriate Network Monitoring systems or vendor tools Previous demonstrable management of maintaining wide area networks. In-Depth Networking experience including configuring multiple vendor firewalls, enterprise routers and datacentre switches. Network configuration and storage configurations for HPC Experience of working with common operating systems such as Windows Server, Linux/RHEL. Server hardware/blade enclosure configuration experience Exposure to Storage Area Networks, Virtualization products such as VMWare ESXi and VDI solutions with accelerated storage. Necessary Experience/Qualifications Specification: Certified to a Cisco CCNA or CCNP Datacentre standard, with at least 6 years experience working in complex network environments. Desirable: Experience of EVPN-VXLAN frameworks Previous exposure to Load Balancing. Our non-negotiables: You must be eligible to work and live in the UK Due to the highly secure nature of the projects you ll be working on, you must be willing to undergo and maintain appropriate UK government DV-Level security clearance Who are MASS? We help our customers realise the value of their data. We re an ambitious technology company with a strong history in defence and we specialise in working in highly secure environments (hence the Security requirements!). MASS are an equal opportunities employer; we know that our people are smart, skilled and motivated and in return we provide a friendly workplace where everyone is valued and has the chance to make an impact. Apply today to see how working for MASS could work for you!
Mar 28, 2024
Full time
Network Infrastructure Engineer (Data Centre) Corsham (SN13) Salary £45,000 - £70,000 25 days annual leave inclusive of up to 3 days Christmas shut-down Buy or sell up to 5 days annual leave Annual Wellbeing allowance Two pension schemes to choose from Private Medical Insurance + discounts for additional family members Life Assurance scheme up to 4 x salary Share Save scheme Electric/Hybrid Car leasing scheme Cycle to work scheme Retail discounts Career development support We are looking for a Network Infrastructure Engineer that brings a methodical and dedicated approach to R&D, problem solving, and are able to act quickly in assessing a situation. We want you to relish in the provision of a first class service to our customers and be able to communicate at all levels to ensure understanding. Either working alone or part of the team, we want you to come up with solutions that ensure business continuity or can add substance to new or on-going projects or products. Technical Skills : In depth knowledge of TCP/IP networks, IP Protocols and exposure to all layers of the OSI model. Strong experience of routing protocols, tunneling protocols and Experience of working with complex Networks, following best practices and strict security guidelines Maintain performance of networks using appropriate Network Monitoring systems or vendor tools Previous demonstrable management of maintaining wide area networks. In-Depth Networking experience including configuring multiple vendor firewalls, enterprise routers and datacentre switches. Network configuration and storage configurations for HPC Experience of working with common operating systems such as Windows Server, Linux/RHEL. Server hardware/blade enclosure configuration experience Exposure to Storage Area Networks, Virtualization products such as VMWare ESXi and VDI solutions with accelerated storage. Necessary Experience/Qualifications Specification: Certified to a Cisco CCNA or CCNP Datacentre standard, with at least 6 years experience working in complex network environments. Desirable: Experience of EVPN-VXLAN frameworks Previous exposure to Load Balancing. Our non-negotiables: You must be eligible to work and live in the UK Due to the highly secure nature of the projects you ll be working on, you must be willing to undergo and maintain appropriate UK government DV-Level security clearance Who are MASS? We help our customers realise the value of their data. We re an ambitious technology company with a strong history in defence and we specialise in working in highly secure environments (hence the Security requirements!). MASS are an equal opportunities employer; we know that our people are smart, skilled and motivated and in return we provide a friendly workplace where everyone is valued and has the chance to make an impact. Apply today to see how working for MASS could work for you!
Are you a seasoned Systems Architect looking for a dynamic opportunity in the ever-evolving field of IT infrastructure? We are partnered with a leading player in data solutions, which is currently seeking a talented individual to join our team as a Systems Architect . This remote position offers the flexibility to work from the comfort of your home while being a vital part of the Greater Chicagoland team. You will be joining a business that prides itself on delivering cutting-edge IT solutions tailored to clients' unique needs. With a focus on innovation and customer satisfaction, and have established themselves as industry leaders in providing comprehensive data solutions. As a Systems Architect at Storcom, you will play a key role in advancing our clients' IT infrastructure. This position is remote, but candidates must be based in the Greater Chicagoland area due to the necessity for travel to data centers and customer sites. We are seeking individuals highly specialized in one or more phases of software systems development, systems integration, hardware, and storage. Responsibilities: Provides technical assistance and advice on complex activities such as: Installation, configuration, repair, and maintenance Allocation of storage requests support Deployment, configuration, and backup/restore services for all servers, physical or virtual Provide capacity planning, installation, configuration, problem resolution, and Tier 3 support of all servers, hosts, and supporting applications. Assist in agent configuration and troubleshooting. Formulates/defines specifications, develops/modifies/maintains complex systems and subsystems, using vendor engineering releases and utilities for overall operational systems. Applies analytical techniques when gathering information from users, defining work problems, designing technology solutions, and developing procedures to resolve the problems. Develops complete specifications to enable computer programmers to prepare required programs. Analyzes methods of approach. Reviews task proposal requirements, gathers information, analyzes data, prepares project synopses, compares alternatives, prepares specifications, resolves processing problems, coordinates work with programmers and engineers, and orients users to new systems. Works with considerable freedom to make decisions on the techniques and approaches to be used. Prepares recommendations for system improvement for management and user consideration. Skills/Must-Have: Bachelor's with 2-5 years (or commensurate experience). Full knowledge of the job. Moderate understanding of the general aspects of the job and its application. Provides solutions to a variety of technical problems of moderate scope and complexity. Works under general supervision. Follows established procedures. Work is reviewed for soundness and overall accuracy. Contributes to the completion of milestones associated with specific projects. Failure to achieve results may cause delays in program schedules and may result in the allocation of additional resources. Extensive VMware Virtualization Experience, including: Designing, implementing, and managing a VMware environment Datacenter cluster(s) managed by vCenter Current VMware certification (minimally, Data Center Virtualization and/or Cloud) Demonstrated effective project management experience (managing multiple projects along with day-to-day system administration). Red Hat Linux System Administration skills. Windows Server (2008 R2, 2012) and Active Directory. PowerShell script or equivalent demonstrated experience. Network knowledge, skills, and demonstrated experience in a complex network data center. Database Administration Skills (Preferred: MS SQL and Linux SQL). Clearance Requirements: Public Trust Benefits: 401K Salary: $130K
Mar 28, 2024
Full time
Are you a seasoned Systems Architect looking for a dynamic opportunity in the ever-evolving field of IT infrastructure? We are partnered with a leading player in data solutions, which is currently seeking a talented individual to join our team as a Systems Architect . This remote position offers the flexibility to work from the comfort of your home while being a vital part of the Greater Chicagoland team. You will be joining a business that prides itself on delivering cutting-edge IT solutions tailored to clients' unique needs. With a focus on innovation and customer satisfaction, and have established themselves as industry leaders in providing comprehensive data solutions. As a Systems Architect at Storcom, you will play a key role in advancing our clients' IT infrastructure. This position is remote, but candidates must be based in the Greater Chicagoland area due to the necessity for travel to data centers and customer sites. We are seeking individuals highly specialized in one or more phases of software systems development, systems integration, hardware, and storage. Responsibilities: Provides technical assistance and advice on complex activities such as: Installation, configuration, repair, and maintenance Allocation of storage requests support Deployment, configuration, and backup/restore services for all servers, physical or virtual Provide capacity planning, installation, configuration, problem resolution, and Tier 3 support of all servers, hosts, and supporting applications. Assist in agent configuration and troubleshooting. Formulates/defines specifications, develops/modifies/maintains complex systems and subsystems, using vendor engineering releases and utilities for overall operational systems. Applies analytical techniques when gathering information from users, defining work problems, designing technology solutions, and developing procedures to resolve the problems. Develops complete specifications to enable computer programmers to prepare required programs. Analyzes methods of approach. Reviews task proposal requirements, gathers information, analyzes data, prepares project synopses, compares alternatives, prepares specifications, resolves processing problems, coordinates work with programmers and engineers, and orients users to new systems. Works with considerable freedom to make decisions on the techniques and approaches to be used. Prepares recommendations for system improvement for management and user consideration. Skills/Must-Have: Bachelor's with 2-5 years (or commensurate experience). Full knowledge of the job. Moderate understanding of the general aspects of the job and its application. Provides solutions to a variety of technical problems of moderate scope and complexity. Works under general supervision. Follows established procedures. Work is reviewed for soundness and overall accuracy. Contributes to the completion of milestones associated with specific projects. Failure to achieve results may cause delays in program schedules and may result in the allocation of additional resources. Extensive VMware Virtualization Experience, including: Designing, implementing, and managing a VMware environment Datacenter cluster(s) managed by vCenter Current VMware certification (minimally, Data Center Virtualization and/or Cloud) Demonstrated effective project management experience (managing multiple projects along with day-to-day system administration). Red Hat Linux System Administration skills. Windows Server (2008 R2, 2012) and Active Directory. PowerShell script or equivalent demonstrated experience. Network knowledge, skills, and demonstrated experience in a complex network data center. Database Administration Skills (Preferred: MS SQL and Linux SQL). Clearance Requirements: Public Trust Benefits: 401K Salary: $130K
Senior / Lead Software Engineer Python, JavaScript, Linux/Windows, Mathematical Modelling, AI A great opportunity to work with a dynamic R&D software team and to develop a range of digital technology solutions to solve real world scenarios in a military / MoD setting. This small and talented team comprise of software engineers, data scientists, research engineers and mathematic programmers developing a range of solutions that support and safeguard British military personnel. Using mathematical modelling and data analytics, the systems build communication and distribution links between multiple MoD forces enabling fast response, situation awareness training, geographical placement of services and equipment and emergency response deployment. We are looking for a Senior / Lead level Software Developer keen to progress to team lead in the future (2-3 years). As such leadership aptitude and a mindset of supportive coach and mentor is the ideal profile. Scope of the role The work is varied and will include: Software development using Python & JavaScript across Linux & windows. Problem lead solutions engineering. Identifying the best fit technology to solve the problem; i.e. C, C++, C#, Haskell, Java, Python etc Developing and running mathematical models/algorithms to assist in data driven decision making. Conducting background research for new techniques, e.g. AI & ML. Developing innovative analysis methods. Ongoing professional self-development. Working conditions This work will be hybrid office based in Alton, Hampshire (2-3 days a week) with occasional travel to customer site. On completion of probation, hybrid flexibility will increase. Salary & Benefits Approx. 60,000 plus benefits, training and investment in personal development. Hit apply to upload your CV or for more information please email (url removed) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Mar 28, 2024
Full time
Senior / Lead Software Engineer Python, JavaScript, Linux/Windows, Mathematical Modelling, AI A great opportunity to work with a dynamic R&D software team and to develop a range of digital technology solutions to solve real world scenarios in a military / MoD setting. This small and talented team comprise of software engineers, data scientists, research engineers and mathematic programmers developing a range of solutions that support and safeguard British military personnel. Using mathematical modelling and data analytics, the systems build communication and distribution links between multiple MoD forces enabling fast response, situation awareness training, geographical placement of services and equipment and emergency response deployment. We are looking for a Senior / Lead level Software Developer keen to progress to team lead in the future (2-3 years). As such leadership aptitude and a mindset of supportive coach and mentor is the ideal profile. Scope of the role The work is varied and will include: Software development using Python & JavaScript across Linux & windows. Problem lead solutions engineering. Identifying the best fit technology to solve the problem; i.e. C, C++, C#, Haskell, Java, Python etc Developing and running mathematical models/algorithms to assist in data driven decision making. Conducting background research for new techniques, e.g. AI & ML. Developing innovative analysis methods. Ongoing professional self-development. Working conditions This work will be hybrid office based in Alton, Hampshire (2-3 days a week) with occasional travel to customer site. On completion of probation, hybrid flexibility will increase. Salary & Benefits Approx. 60,000 plus benefits, training and investment in personal development. Hit apply to upload your CV or for more information please email (url removed) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Ashby Computer Services LLP is looking for a 1st Line IT Support Technician to join our team in Northampton. In the role of 1st Line IT Support Technician, you will be given the opportunity to challenge yourself, push boundaries, grow your skills and deliver technical solutions to our customers. About Us: Ashby Computers are a Microsoft Gold Accredited MSP, evolving its team to meet some healthy growth ambitions. We are a leading player in outsourced IT Solutions that pride ourselves on delivering the best for our business partners. Key Responsibilities: Dealing with first-line support queries within the parameters provided Assisting in the running of the Information Technology for the supported companies Ensuring that customer backup regimes are adhered to and recorded and faults rectified or passed through the support team Ensuring that customer Anti-virus updates and scans are completed and recorded Assisting end users with the configuration of their installed software and computers as well as new machine setups Ensuring that customer system security is maintained and issues are reported Office 365 installation and administration First-line support with server infrastructure Remote installations of new IT kit Required Skills: Proven background working within an IT helpdesk role MSP Experience would be preferred Must be articulate, possess excellent IT and communication skills and work well under pressure Must be strong team player Will have at least 5 GCSEs Grade C or above (or equivalent), including Maths & English Own transport and driving licence is ideal as travel to client sites may be required Desirable Skills: Vlan, setup and configurations Firewall and internet connectivity setups and firewall rule administration Installation of server operating system and Active directory installation Ubiquiti knowledge, installation, and administration ESET antivirus software Office 365 migration techniques Benefits: Competitive bonus 28 days holiday including 8 bank holidays Pension scheme Internal examination assistance Potential to progress through the company Sounds interesting? Click APPLY to send your CV for immediate consideration. Candidates with previous job titles and experience including; IT Support Engineer, 1st Line Support Engineer, 2nd Line Support Engineer, IT Support Technician, Service Desk Technician, Helpdesk Engineer, IT Service Desk, Linux or Windows Systems Administrator, may also be considered.
Mar 28, 2024
Full time
Ashby Computer Services LLP is looking for a 1st Line IT Support Technician to join our team in Northampton. In the role of 1st Line IT Support Technician, you will be given the opportunity to challenge yourself, push boundaries, grow your skills and deliver technical solutions to our customers. About Us: Ashby Computers are a Microsoft Gold Accredited MSP, evolving its team to meet some healthy growth ambitions. We are a leading player in outsourced IT Solutions that pride ourselves on delivering the best for our business partners. Key Responsibilities: Dealing with first-line support queries within the parameters provided Assisting in the running of the Information Technology for the supported companies Ensuring that customer backup regimes are adhered to and recorded and faults rectified or passed through the support team Ensuring that customer Anti-virus updates and scans are completed and recorded Assisting end users with the configuration of their installed software and computers as well as new machine setups Ensuring that customer system security is maintained and issues are reported Office 365 installation and administration First-line support with server infrastructure Remote installations of new IT kit Required Skills: Proven background working within an IT helpdesk role MSP Experience would be preferred Must be articulate, possess excellent IT and communication skills and work well under pressure Must be strong team player Will have at least 5 GCSEs Grade C or above (or equivalent), including Maths & English Own transport and driving licence is ideal as travel to client sites may be required Desirable Skills: Vlan, setup and configurations Firewall and internet connectivity setups and firewall rule administration Installation of server operating system and Active directory installation Ubiquiti knowledge, installation, and administration ESET antivirus software Office 365 migration techniques Benefits: Competitive bonus 28 days holiday including 8 bank holidays Pension scheme Internal examination assistance Potential to progress through the company Sounds interesting? Click APPLY to send your CV for immediate consideration. Candidates with previous job titles and experience including; IT Support Engineer, 1st Line Support Engineer, 2nd Line Support Engineer, IT Support Technician, Service Desk Technician, Helpdesk Engineer, IT Service Desk, Linux or Windows Systems Administrator, may also be considered.
Morris Sinclair are excited to be representing an established Managed Services Provider in West Lothian. The client are a small and close knit team that support a pool of existing clients across Scotland and further afield. This is an opportunity where you get to see your results first hand and see the impact that you make with each ticket and project you complete. You will be given the opportunity to work alongside more junior members to develop and mentor, as well as more experienced engineers to allow for development of your own skillset. Responsibilities: Experience working with a variety of clients from various sectors, troubleshooting technical problems and delivering projects. Mentoring more junior members of the close knit team. Experience working with Office 365, SharePoint Strong understanding of Operating Systems Windows, Macs, Linux Understanding of networking concepts and technologies Experience of working with Servers, Virtualisation. If you are looking for a new role then drop John a message or give him a call. (url removed) (phone number removed)
Mar 28, 2024
Full time
Morris Sinclair are excited to be representing an established Managed Services Provider in West Lothian. The client are a small and close knit team that support a pool of existing clients across Scotland and further afield. This is an opportunity where you get to see your results first hand and see the impact that you make with each ticket and project you complete. You will be given the opportunity to work alongside more junior members to develop and mentor, as well as more experienced engineers to allow for development of your own skillset. Responsibilities: Experience working with a variety of clients from various sectors, troubleshooting technical problems and delivering projects. Mentoring more junior members of the close knit team. Experience working with Office 365, SharePoint Strong understanding of Operating Systems Windows, Macs, Linux Understanding of networking concepts and technologies Experience of working with Servers, Virtualisation. If you are looking for a new role then drop John a message or give him a call. (url removed) (phone number removed)
Job Description - Field Engineer L2 UK Our client is a global IT support Services provider, and they are seeking a Level 2 IT Field Engineer to work in and around the East London area. The ideal candidate woud have a license and have their own vehicle (petrol expenses and congestion charges paid) Responsibilities: Provide support for remote sites in and around the region. After hours on-call support for requested sites. Install, configure, and maintain complex hardware and software systems in the field . Develop and implement system maintenance procedures to ensure maximum uptime. Manage and monitor client networks and systems, including servers, routers, switches, and firewalls. Create and maintain documentation of hardware and software systems and procedures. Provide exceptional customer service to clients, ensuring their needs and concerns are addressed in a timely and professional manner. Act as a liaison between clients and vendors to ensure effective communication and resolution of issues. Provide support to other HPIT support teams as needed. LAN and Voice MACD knowledge/skills Maintain and update existing network infrastructure. This includes: Add connectivity between labs, offices and network equipment via copper and fibre Where required, maintain inventory of spare equipment, operating supplies, and cables. This will include creating and/or maintaining spreadsheets and/or other documentation regarding inventory levels. Hardware Depot/ Hardware Recovery Centre support Provision authentication hardware like active smart cards, Active Keys, and smart card readers for users using HP internal systems. New PC setup, install, re-image and End-user data transfer. Incident management & resolution. Requirements Ability to manage schedule on multiple projects Vehicle and License. English & Local Language. At least 2-4 years of experience in a technical support or IT field engineering role. Proven practical work Experience in the role. Advance knowledge of Windows OS (Mac, Linux is a bonus). Excellent problem-solving skills, organisational and interpersonal skills. Willingness to travel to customers as required. CompTIA+ would be an advantage
Mar 28, 2024
Full time
Job Description - Field Engineer L2 UK Our client is a global IT support Services provider, and they are seeking a Level 2 IT Field Engineer to work in and around the East London area. The ideal candidate woud have a license and have their own vehicle (petrol expenses and congestion charges paid) Responsibilities: Provide support for remote sites in and around the region. After hours on-call support for requested sites. Install, configure, and maintain complex hardware and software systems in the field . Develop and implement system maintenance procedures to ensure maximum uptime. Manage and monitor client networks and systems, including servers, routers, switches, and firewalls. Create and maintain documentation of hardware and software systems and procedures. Provide exceptional customer service to clients, ensuring their needs and concerns are addressed in a timely and professional manner. Act as a liaison between clients and vendors to ensure effective communication and resolution of issues. Provide support to other HPIT support teams as needed. LAN and Voice MACD knowledge/skills Maintain and update existing network infrastructure. This includes: Add connectivity between labs, offices and network equipment via copper and fibre Where required, maintain inventory of spare equipment, operating supplies, and cables. This will include creating and/or maintaining spreadsheets and/or other documentation regarding inventory levels. Hardware Depot/ Hardware Recovery Centre support Provision authentication hardware like active smart cards, Active Keys, and smart card readers for users using HP internal systems. New PC setup, install, re-image and End-user data transfer. Incident management & resolution. Requirements Ability to manage schedule on multiple projects Vehicle and License. English & Local Language. At least 2-4 years of experience in a technical support or IT field engineering role. Proven practical work Experience in the role. Advance knowledge of Windows OS (Mac, Linux is a bonus). Excellent problem-solving skills, organisational and interpersonal skills. Willingness to travel to customers as required. CompTIA+ would be an advantage