Department: IT Location: Hybrid working between our head office (Aldgate, London) and home Hours of Work: 37.5 hours a week Contract: Full-time, permanent Salary: £25,000 – £28,000 per annum Closing date: Monday 7th August at 10am Annual Leave: 33 days (plus eight bank holidays) Benefits: Pension – 8% contribution Enhanced maternity, paternity, adoption and shared parental leave
Background:
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible.
About the role:
The IT team plays an integral part in driving a rapidly expanding Dementia UK forward, from supplying equipment and managing our internal support function to leading on digital strategy. Our vision is to create a ‘Digital Dementia UK’ to transform business processes with technology, harness the power of the organisation’s data to create real insight and use innovation to support our Admiral Nurses in an ever-changing technological landscape.
The First Line Support Technician is the first line escalation point for all IT support queries (excluding those relating to clinical software). You will work with the Second and Third line Support Technicians, our Managed Service Provider, the Service Desk and Performance Manager and over 200 users to maintain and monitor IT systems including remote working solutions. You will understand and resolve technical issues in a prompt and professional manner and judge when to escalate to 2nd line, to keep the service running smoothly, therefore the ability to always provide great customer service, have solid technical knowledge and high IT admin skills is essential.
You will have proven experience in delivering at a high level and be at SFIA competency Level 3 for Incident management. Experience working in an IT Support/Helpdesk/Service Desk OR equivalent industry certification (CompTIA or Microsoft Certified) is highly desired.
This is a great opportunity to join a dedicated and fully supportive team to deliver a high-quality IT service in an ever-changing technological environment.
Our Culture and benefits:
We value our people so it’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to not only use but develop your skills.
We offer a competitive salary, a generous benefits package including 33 days annual leave (plus 8 bank holidays), 8% pensions contribution alongside an environment where you can collaborate, be respected and thrive.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate difference, individuality, and encourage everyone to join us and be their whole selves always.
Dementia UK are proud to be Disability Confident Committed.
Jul 25, 2023
Full time
Department: IT Location: Hybrid working between our head office (Aldgate, London) and home Hours of Work: 37.5 hours a week Contract: Full-time, permanent Salary: £25,000 – £28,000 per annum Closing date: Monday 7th August at 10am Annual Leave: 33 days (plus eight bank holidays) Benefits: Pension – 8% contribution Enhanced maternity, paternity, adoption and shared parental leave
Background:
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible.
About the role:
The IT team plays an integral part in driving a rapidly expanding Dementia UK forward, from supplying equipment and managing our internal support function to leading on digital strategy. Our vision is to create a ‘Digital Dementia UK’ to transform business processes with technology, harness the power of the organisation’s data to create real insight and use innovation to support our Admiral Nurses in an ever-changing technological landscape.
The First Line Support Technician is the first line escalation point for all IT support queries (excluding those relating to clinical software). You will work with the Second and Third line Support Technicians, our Managed Service Provider, the Service Desk and Performance Manager and over 200 users to maintain and monitor IT systems including remote working solutions. You will understand and resolve technical issues in a prompt and professional manner and judge when to escalate to 2nd line, to keep the service running smoothly, therefore the ability to always provide great customer service, have solid technical knowledge and high IT admin skills is essential.
You will have proven experience in delivering at a high level and be at SFIA competency Level 3 for Incident management. Experience working in an IT Support/Helpdesk/Service Desk OR equivalent industry certification (CompTIA or Microsoft Certified) is highly desired.
This is a great opportunity to join a dedicated and fully supportive team to deliver a high-quality IT service in an ever-changing technological environment.
Our Culture and benefits:
We value our people so it’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to not only use but develop your skills.
We offer a competitive salary, a generous benefits package including 33 days annual leave (plus 8 bank holidays), 8% pensions contribution alongside an environment where you can collaborate, be respected and thrive.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate difference, individuality, and encourage everyone to join us and be their whole selves always.
Dementia UK are proud to be Disability Confident Committed.
Your new company Hays are working with an established organisation to support with the recruitment of a Senior 2nd Line Engineer vacancy to join their Portbury office. The role will be 5 days on site due to the hands-on hardware / desktop support nature of the role and will pay between £30,000 - £37,000pa depending on experience. The organisation offers fantastic development and progression opportunity internally and are known for the ethical and sustainable practices. There may be some on-site travel to the HQ in Wiltshire. Your new role Within the role you will be based at the organisation's secondary office location (Portbury) as the main on-site IT Technician whilst working with the wider IT infrastructure team and manager (based in the Wiltshire HQ) to support the business's operations and support the users. You will provide technical expertise across hardware and desktop support, whilst also supporting the service desk with software and application troubleshooting. You'll provide break-fix support in a Mac / Microsoft environment for desktops, laptops, mobile devices and other niche hardware. You'll also support with technical administration for the M365 stack, windows server and basic networking. What you'll need to succeed To be considered for this role you will need to have worked in a similar 2nd line desktop / IT support role with excellent customer services skills. You must be able to work under pressure, and be able to manage a busy workload. Ideally you will have a passion for IT, with a desire to upskill and progress within the role. You will also need to be happy working in an independent role without direct on-site supervision. What you'll get in return In return you will receive a competitive salary up to £37,000pa depending on experience, you will have the opportunity to work for a well-known, established business and be exposed to working with technical specialists, with the opportunity to up skill and progress internally. You will need to be able to get on site 5 days per week in Trowbridge HQ. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 29, 2024
Full time
Your new company Hays are working with an established organisation to support with the recruitment of a Senior 2nd Line Engineer vacancy to join their Portbury office. The role will be 5 days on site due to the hands-on hardware / desktop support nature of the role and will pay between £30,000 - £37,000pa depending on experience. The organisation offers fantastic development and progression opportunity internally and are known for the ethical and sustainable practices. There may be some on-site travel to the HQ in Wiltshire. Your new role Within the role you will be based at the organisation's secondary office location (Portbury) as the main on-site IT Technician whilst working with the wider IT infrastructure team and manager (based in the Wiltshire HQ) to support the business's operations and support the users. You will provide technical expertise across hardware and desktop support, whilst also supporting the service desk with software and application troubleshooting. You'll provide break-fix support in a Mac / Microsoft environment for desktops, laptops, mobile devices and other niche hardware. You'll also support with technical administration for the M365 stack, windows server and basic networking. What you'll need to succeed To be considered for this role you will need to have worked in a similar 2nd line desktop / IT support role with excellent customer services skills. You must be able to work under pressure, and be able to manage a busy workload. Ideally you will have a passion for IT, with a desire to upskill and progress within the role. You will also need to be happy working in an independent role without direct on-site supervision. What you'll get in return In return you will receive a competitive salary up to £37,000pa depending on experience, you will have the opportunity to work for a well-known, established business and be exposed to working with technical specialists, with the opportunity to up skill and progress internally. You will need to be able to get on site 5 days per week in Trowbridge HQ. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Your new company Hays are working with a well known school in Bristol city centre who are looking to recruit a permanent IT engineer into the IT services department. The role is full time on site, and paying between £28,000 - £36,000. The school offers a competitive pension, free lunch and the working hours are 8 hours per day, 40 hours a week. Your new role Within the role, you will help ensure the smooth delivery of ICT services to the school. You'll work closely with the IT manager and wider team to lead on issues and maintain the school's server infrastructure and core network. You will act as an escalation point for junior members within the team, resolving and troubleshooting technical issues and when required, escalating critical issues to the IT manager. You will also play a key role in supporting more junior members of the team. You will be involved in supporting critical hardware and software issues and supporting staff and pupils across the school. What you'll need to succeed To succeed you will need to be an experienced IT Technician with a range of experience at the 2nd line level. Ideally, you will have worked in the education sector and within schools previously, but this won't be essential. You will need to have experience with the M365 stack and Azure AD. You will need to have experience troubleshooting iPads, Macs and MDM. Furthermore, you will have exposure working with complex networks and in virtualised environments - VMware. You will need to have good time management skills, be a self-starter with good initiative, and be able to develop good relationships with stakeholders across the school. What you'll get in return In return, you will receive a competitive salary up to £36,000pa, and work for a prestigious school in the local area. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 29, 2024
Full time
Your new company Hays are working with a well known school in Bristol city centre who are looking to recruit a permanent IT engineer into the IT services department. The role is full time on site, and paying between £28,000 - £36,000. The school offers a competitive pension, free lunch and the working hours are 8 hours per day, 40 hours a week. Your new role Within the role, you will help ensure the smooth delivery of ICT services to the school. You'll work closely with the IT manager and wider team to lead on issues and maintain the school's server infrastructure and core network. You will act as an escalation point for junior members within the team, resolving and troubleshooting technical issues and when required, escalating critical issues to the IT manager. You will also play a key role in supporting more junior members of the team. You will be involved in supporting critical hardware and software issues and supporting staff and pupils across the school. What you'll need to succeed To succeed you will need to be an experienced IT Technician with a range of experience at the 2nd line level. Ideally, you will have worked in the education sector and within schools previously, but this won't be essential. You will need to have experience with the M365 stack and Azure AD. You will need to have experience troubleshooting iPads, Macs and MDM. Furthermore, you will have exposure working with complex networks and in virtualised environments - VMware. You will need to have good time management skills, be a self-starter with good initiative, and be able to develop good relationships with stakeholders across the school. What you'll get in return In return, you will receive a competitive salary up to £36,000pa, and work for a prestigious school in the local area. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Job Title: Technical Support Team Lead Location: Dalston, London Salary : £25,000 - £30,000 per annum Job Type: Full time, Permanent Assistive Solutions specialises in supporting individuals eligible for Disabled Students' Allowances within higher education. We are a Social Enterprise that works with disabled people, providing specialist computer equipment, 1-1 teaching and have an in-house software development team. Assistive Solutions are a Disability Confident Employer. About the role: We are looking for a dynamic and enthusiastic individual to join our small team as a Team Lead for our Technical Support Team. Key Aspects of the role: Customer Technical Support Management Repairs Procedure Management Insurance Procedure Management Metrics Review Team Management Systems and Network Administration SOPs Review About you: The successful candidate will be the following: A Natural leader Customer centric and a have great level of customer service Team player - Able to work with and support other team members Well organised / Have good organisation and administrative skills Able to take initiative A Good communicator Benefits: 20 days leave plus bank holidays Office closure between Christmas and new year (not included in leave allocation) Equipment purchase at cost price Please click the APPLY button to submit your CV. Candidates with the experience or relevant job titles of ; Technical Support Officer, IT Systems Engineer, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, 1st/2nd Line Helpdesk Engineer, IT Support Technician, 1st/2nd Line Support Engineer, Support Technician, IT Support Engineer, 1st Line Support Technician, Technical Support, IT Support, IT Systems Engineer, IT Systems Support, Infrastructure Support Officer, Technical Support Engineer, IT Systems Support Technician may also be considered for this role.
Mar 29, 2024
Full time
Job Title: Technical Support Team Lead Location: Dalston, London Salary : £25,000 - £30,000 per annum Job Type: Full time, Permanent Assistive Solutions specialises in supporting individuals eligible for Disabled Students' Allowances within higher education. We are a Social Enterprise that works with disabled people, providing specialist computer equipment, 1-1 teaching and have an in-house software development team. Assistive Solutions are a Disability Confident Employer. About the role: We are looking for a dynamic and enthusiastic individual to join our small team as a Team Lead for our Technical Support Team. Key Aspects of the role: Customer Technical Support Management Repairs Procedure Management Insurance Procedure Management Metrics Review Team Management Systems and Network Administration SOPs Review About you: The successful candidate will be the following: A Natural leader Customer centric and a have great level of customer service Team player - Able to work with and support other team members Well organised / Have good organisation and administrative skills Able to take initiative A Good communicator Benefits: 20 days leave plus bank holidays Office closure between Christmas and new year (not included in leave allocation) Equipment purchase at cost price Please click the APPLY button to submit your CV. Candidates with the experience or relevant job titles of ; Technical Support Officer, IT Systems Engineer, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, 1st/2nd Line Helpdesk Engineer, IT Support Technician, 1st/2nd Line Support Engineer, Support Technician, IT Support Engineer, 1st Line Support Technician, Technical Support, IT Support, IT Systems Engineer, IT Systems Support, Infrastructure Support Officer, Technical Support Engineer, IT Systems Support Technician may also be considered for this role.
A great opportunity joining a global organisation that is a leader in their market. Due to growth, they are looking for a knowledgeable 2nd line engineer to join their team. ROLE Provide 2nd line support and resolve issues Point of escalation for 1st line team Troubleshoot software, hardware and network issues Log issues on the ticketing system Collaborate with the team to resolve issues within agreed SLAs Update and maintain the documentation Carry out projects and upgrades Provide end user training and support EXPERIENCE Minimum of 2 years' experience in a 2nd Line role Proven experience providing technical support Experience providing hardware, software, and network support Demonstratable experience troubleshooting and resolving issues Able to communicate technical lingo to non-technical colleagues Knowledge of ITIL processes and practices A positive and proactive approach to workload BENEFITS Salary £30,000- £35,000 25 days holiday plus bank holidays (and buy/sell 5 days) Pension contribution up to 6% hyHrid working (after probation) Bonus scheme and the option to buy shares Access to a flexible benefits package Working for an employer who encourages employee development Click to apply! Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 29, 2024
Full time
A great opportunity joining a global organisation that is a leader in their market. Due to growth, they are looking for a knowledgeable 2nd line engineer to join their team. ROLE Provide 2nd line support and resolve issues Point of escalation for 1st line team Troubleshoot software, hardware and network issues Log issues on the ticketing system Collaborate with the team to resolve issues within agreed SLAs Update and maintain the documentation Carry out projects and upgrades Provide end user training and support EXPERIENCE Minimum of 2 years' experience in a 2nd Line role Proven experience providing technical support Experience providing hardware, software, and network support Demonstratable experience troubleshooting and resolving issues Able to communicate technical lingo to non-technical colleagues Knowledge of ITIL processes and practices A positive and proactive approach to workload BENEFITS Salary £30,000- £35,000 25 days holiday plus bank holidays (and buy/sell 5 days) Pension contribution up to 6% hyHrid working (after probation) Bonus scheme and the option to buy shares Access to a flexible benefits package Working for an employer who encourages employee development Click to apply! Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Job Title: Technical Support Team Lead Location: Dalston, London Salary : 25,000 - 30,000 per annum Job Type: Full time, Permanent Assistive Solutions specialises in supporting individuals eligible for Disabled Students' Allowances within higher education. We are a Social Enterprise that works with disabled people, providing specialist computer equipment, 1-1 teaching and have an in-house software development team. Assistive Solutions are a Disability Confident Employer. About the role: We are looking for a dynamic and enthusiastic individual to join our small team as a Team Lead for our Technical Support Team. Key Aspects of the role: Customer Technical Support Management Repairs Procedure Management Insurance Procedure Management Metrics Review Team Management Systems and Network Administration SOPs Review About you: The successful candidate will be the following: A Natural leader Customer centric and a have great level of customer service Team player - Able to work with and support other team members Well organised / Have good organisation and administrative skills Able to take initiative A Good communicator Benefits: 20 days leave plus bank holidays Office closure between Christmas and new year (not included in leave allocation) Equipment purchase at cost price Please click the APPLY button to submit your CV. Candidates with the experience or relevant job titles of ; Technical Support Officer, IT Systems Engineer, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, 1st/2nd Line Helpdesk Engineer, IT Support Technician, 1st/2nd Line Support Engineer, Support Technician, IT Support Engineer, 1st Line Support Technician, Technical Support, IT Support, IT Systems Engineer, IT Systems Support, Infrastructure Support Officer, Technical Support Engineer, IT Systems Support Technician may also be considered for this role.
Mar 29, 2024
Full time
Job Title: Technical Support Team Lead Location: Dalston, London Salary : 25,000 - 30,000 per annum Job Type: Full time, Permanent Assistive Solutions specialises in supporting individuals eligible for Disabled Students' Allowances within higher education. We are a Social Enterprise that works with disabled people, providing specialist computer equipment, 1-1 teaching and have an in-house software development team. Assistive Solutions are a Disability Confident Employer. About the role: We are looking for a dynamic and enthusiastic individual to join our small team as a Team Lead for our Technical Support Team. Key Aspects of the role: Customer Technical Support Management Repairs Procedure Management Insurance Procedure Management Metrics Review Team Management Systems and Network Administration SOPs Review About you: The successful candidate will be the following: A Natural leader Customer centric and a have great level of customer service Team player - Able to work with and support other team members Well organised / Have good organisation and administrative skills Able to take initiative A Good communicator Benefits: 20 days leave plus bank holidays Office closure between Christmas and new year (not included in leave allocation) Equipment purchase at cost price Please click the APPLY button to submit your CV. Candidates with the experience or relevant job titles of ; Technical Support Officer, IT Systems Engineer, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, 1st/2nd Line Helpdesk Engineer, IT Support Technician, 1st/2nd Line Support Engineer, Support Technician, IT Support Engineer, 1st Line Support Technician, Technical Support, IT Support, IT Systems Engineer, IT Systems Support, Infrastructure Support Officer, Technical Support Engineer, IT Systems Support Technician may also be considered for this role.
Your new company Hays are working with an established organisation to support with the recruitment of a Senior 2nd Line Engineer vacancy to join their Portbury office. The role will be 5 days on site due to the hands-on hardware / desktop support nature of the role and will pay between 30,000 - 37,000pa depending on experience. The organisation offers fantastic development and progression opportunity internally and are known for the ethical and sustainable practices. There may be some on-site travel to the HQ in Wiltshire. Your new role Within the role you will be based at the organisation's secondary office location (Portbury) as the main on-site IT Technician whilst working with the wider IT infrastructure team and manager (based in the Wiltshire HQ) to support the business's operations and support the users. You will provide technical expertise across hardware and desktop support, whilst also supporting the service desk with software and application troubleshooting. You'll provide break-fix support in a Mac / Microsoft environment for desktops, laptops, mobile devices and other niche hardware. You'll also support with technical administration for the M365 stack, windows server and basic networking. What you'll need to succeed To be considered for this role you will need to have worked in a similar 2nd line desktop / IT support role with excellent customer services skills. You must be able to work under pressure, and be able to manage a busy workload. Ideally you will have a passion for IT, with a desire to upskill and progress within the role. You will also need to be happy working in an independent role without direct on-site supervision. What you'll get in return In return you will receive a competitive salary up to 37,000pa depending on experience, you will have the opportunity to work for a well-known, established business and be exposed to working with technical specialists, with the opportunity to up skill and progress internally. You will need to be able to get on site 5 days per week in Trowbridge HQ. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Mar 28, 2024
Full time
Your new company Hays are working with an established organisation to support with the recruitment of a Senior 2nd Line Engineer vacancy to join their Portbury office. The role will be 5 days on site due to the hands-on hardware / desktop support nature of the role and will pay between 30,000 - 37,000pa depending on experience. The organisation offers fantastic development and progression opportunity internally and are known for the ethical and sustainable practices. There may be some on-site travel to the HQ in Wiltshire. Your new role Within the role you will be based at the organisation's secondary office location (Portbury) as the main on-site IT Technician whilst working with the wider IT infrastructure team and manager (based in the Wiltshire HQ) to support the business's operations and support the users. You will provide technical expertise across hardware and desktop support, whilst also supporting the service desk with software and application troubleshooting. You'll provide break-fix support in a Mac / Microsoft environment for desktops, laptops, mobile devices and other niche hardware. You'll also support with technical administration for the M365 stack, windows server and basic networking. What you'll need to succeed To be considered for this role you will need to have worked in a similar 2nd line desktop / IT support role with excellent customer services skills. You must be able to work under pressure, and be able to manage a busy workload. Ideally you will have a passion for IT, with a desire to upskill and progress within the role. You will also need to be happy working in an independent role without direct on-site supervision. What you'll get in return In return you will receive a competitive salary up to 37,000pa depending on experience, you will have the opportunity to work for a well-known, established business and be exposed to working with technical specialists, with the opportunity to up skill and progress internally. You will need to be able to get on site 5 days per week in Trowbridge HQ. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
2nd Line IT Support Engineer, Southwark, London. £30,000 Our market leading professional services client is looking to recruit a 2nd Line IT Support Engineer. As part of a team of dedicated engineers, you ll be providing 2nd Line and Desktop Support to the end users in their central London office, covering cutting edge hardware, software and infrastructure technologies. Supporting one of the UK s largest firms within their industry, this role combines both end-user support with more technical hands on troubleshooting. If you want to make a move into a more technical environment then I highly recommend that you apply to this role. The role: The 2nd Line IT Support Engineer will provide support to a diverse group of users, responding to incidents and requests in line with company SLA s. You ll troubleshoot desktop, telephony, network and printing errors, investigate software issues and carry out daily checks to ensure that backups are completed successfully. You will support and install hardware, software and mobile devices, and have the opportunity to administer servers and gain insight into infrastructure based technology. About you: The successful 2nd Line IT Support Engineer will need to be self-motivated, conscientious, methodical and organised, with the ability to liaise with clients at all levels of a business whilst demonstrating excellent customer service at all times. You ll possess a logical approach to problem solving and will already be experienced in a similar role. Essential skills: Minimum 1-year experience in a similar role Windows 10, MS Server 2012/2019, MS Office 365 Active Directory & Group Policy administration IP networking & telephony, DNS, DHCP Server, network and desktop hardware Customer facing skills Desirable skills: SCCM Mobile device support Sophos AV Backup software and hardware, in particular Arcserve Backup Solutions Desirable qualifications: Any of the following: MCSE/MCITP, MCP/MCTS or VCP. MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven t heard back in this time your application has been unsuccessful at this time. MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).
Mar 28, 2024
Full time
2nd Line IT Support Engineer, Southwark, London. £30,000 Our market leading professional services client is looking to recruit a 2nd Line IT Support Engineer. As part of a team of dedicated engineers, you ll be providing 2nd Line and Desktop Support to the end users in their central London office, covering cutting edge hardware, software and infrastructure technologies. Supporting one of the UK s largest firms within their industry, this role combines both end-user support with more technical hands on troubleshooting. If you want to make a move into a more technical environment then I highly recommend that you apply to this role. The role: The 2nd Line IT Support Engineer will provide support to a diverse group of users, responding to incidents and requests in line with company SLA s. You ll troubleshoot desktop, telephony, network and printing errors, investigate software issues and carry out daily checks to ensure that backups are completed successfully. You will support and install hardware, software and mobile devices, and have the opportunity to administer servers and gain insight into infrastructure based technology. About you: The successful 2nd Line IT Support Engineer will need to be self-motivated, conscientious, methodical and organised, with the ability to liaise with clients at all levels of a business whilst demonstrating excellent customer service at all times. You ll possess a logical approach to problem solving and will already be experienced in a similar role. Essential skills: Minimum 1-year experience in a similar role Windows 10, MS Server 2012/2019, MS Office 365 Active Directory & Group Policy administration IP networking & telephony, DNS, DHCP Server, network and desktop hardware Customer facing skills Desirable skills: SCCM Mobile device support Sophos AV Backup software and hardware, in particular Arcserve Backup Solutions Desirable qualifications: Any of the following: MCSE/MCITP, MCP/MCTS or VCP. MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven t heard back in this time your application has been unsuccessful at this time. MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).
Network Engineer 35,000 - 45,000 + Bonus Gloucester Our established client specialises in developing efficient data centres, providing digital consultancy, managed services, and technology, for market leading customers. They are now looking for a Network Engineer to join their dedicated team. The Network Engineer will ideally come from a focused network background and have experience routing and switching. The Network Engineer will join a collaborative team, on a 2nd to 3rd line basis, splitting your role between support, and project assistance. The Network Engineer will work with multiple technology vendors, so previous experience and a genuine passion would be beneficial. Responsibilities: Monitor network performance, responding to anomalies, improving network availability and stability Provide resolutions to network queries Configure, manage, and maintain network environments across different vendor technologies Assist with onsite project-based installation and deployment work Help define and adhere to network policies and procedures Skills/ Experience: Remote access and site to site VPN configuration experience Cisco CCNA/CCNP or similar Zone based firewall knowledge Experience with a range of L2 switching platforms Working knowledge of layer 2 protocols Excellent layer 2 troubleshooting skills Experience of network monitoring platforms Benefits: Bi-annual bonus scheme Life insurance Hybrid working options On-site parking Company events Health/Medical insurance Professional training Childcare vouchers Free lunch GB Tech is your specialist in IT and Technology recruitment. We hire across a vast range of roles including Data & Insight, Engineering, Helpdesk & Support, Cyber, Java, C#, Python and Development. Based off the M5 between Cheltenham and Gloucester, we manage IT jobs in Gloucestershire and the Southwest including Bristol, Swindon, Cirencester, Oxford, Reading, Birmingham and South Wales. Specialists in permanent recruitment, we also provide temporary, interim and fixed term solutions. We are committed to working to the highest possible standards for our candidates and clients.
Mar 28, 2024
Full time
Network Engineer 35,000 - 45,000 + Bonus Gloucester Our established client specialises in developing efficient data centres, providing digital consultancy, managed services, and technology, for market leading customers. They are now looking for a Network Engineer to join their dedicated team. The Network Engineer will ideally come from a focused network background and have experience routing and switching. The Network Engineer will join a collaborative team, on a 2nd to 3rd line basis, splitting your role between support, and project assistance. The Network Engineer will work with multiple technology vendors, so previous experience and a genuine passion would be beneficial. Responsibilities: Monitor network performance, responding to anomalies, improving network availability and stability Provide resolutions to network queries Configure, manage, and maintain network environments across different vendor technologies Assist with onsite project-based installation and deployment work Help define and adhere to network policies and procedures Skills/ Experience: Remote access and site to site VPN configuration experience Cisco CCNA/CCNP or similar Zone based firewall knowledge Experience with a range of L2 switching platforms Working knowledge of layer 2 protocols Excellent layer 2 troubleshooting skills Experience of network monitoring platforms Benefits: Bi-annual bonus scheme Life insurance Hybrid working options On-site parking Company events Health/Medical insurance Professional training Childcare vouchers Free lunch GB Tech is your specialist in IT and Technology recruitment. We hire across a vast range of roles including Data & Insight, Engineering, Helpdesk & Support, Cyber, Java, C#, Python and Development. Based off the M5 between Cheltenham and Gloucester, we manage IT jobs in Gloucestershire and the Southwest including Bristol, Swindon, Cirencester, Oxford, Reading, Birmingham and South Wales. Specialists in permanent recruitment, we also provide temporary, interim and fixed term solutions. We are committed to working to the highest possible standards for our candidates and clients.
Network Engineer 35,000 - 45,000 + Bonus Corsham Our established client specialises in developing efficient data centres, providing digital consultancy, managed services, and technology, for market leading customers. They are now looking for a Network Engineer to join their dedicated team. The Network Engineer will ideally come from a focused network background and have experience routing and switching. The Network Engineer will join a collaborative team, on a 2nd to 3rd line basis, splitting your role between support, and project assistance. The Network Engineer will work with multiple technology vendors, so previous experience and a genuine passion would be beneficial. Responsibilities: Monitor network performance, responding to anomalies, improving network availability and stability Provide resolutions to network queries Configure, manage, and maintain network environments across different vendor technologies Assist with onsite project-based installation and deployment work Help define and adhere to network policies and procedures Skills/ Experience: Remote access and site to site VPN configuration experience Cisco CCNA/CCNP or similar Zone based firewall knowledge Experience with a range of L2 switching platforms Working knowledge of layer 2 protocols Excellent layer 2 troubleshooting skills Experience of network monitoring platforms Benefits: Bi-annual bonus scheme Life insurance Hybrid working options On-site parking Company events Health/Medical insurance Professional training Childcare vouchers Free lunch GB Tech is your specialist in IT and Technology recruitment. We hire across a vast range of roles including Data & Insight, Engineering, Helpdesk & Support, Cyber, Java, C#, Python and Development. Based off the M5 between Cheltenham and Gloucester, we manage IT jobs in Gloucestershire and the Southwest including Bristol, Swindon, Cirencester, Oxford, Reading, Birmingham and South Wales. Specialists in permanent recruitment, we also provide temporary, interim and fixed term solutions. We are committed to working to the highest possible standards for our candidates and clients.
Mar 28, 2024
Full time
Network Engineer 35,000 - 45,000 + Bonus Corsham Our established client specialises in developing efficient data centres, providing digital consultancy, managed services, and technology, for market leading customers. They are now looking for a Network Engineer to join their dedicated team. The Network Engineer will ideally come from a focused network background and have experience routing and switching. The Network Engineer will join a collaborative team, on a 2nd to 3rd line basis, splitting your role between support, and project assistance. The Network Engineer will work with multiple technology vendors, so previous experience and a genuine passion would be beneficial. Responsibilities: Monitor network performance, responding to anomalies, improving network availability and stability Provide resolutions to network queries Configure, manage, and maintain network environments across different vendor technologies Assist with onsite project-based installation and deployment work Help define and adhere to network policies and procedures Skills/ Experience: Remote access and site to site VPN configuration experience Cisco CCNA/CCNP or similar Zone based firewall knowledge Experience with a range of L2 switching platforms Working knowledge of layer 2 protocols Excellent layer 2 troubleshooting skills Experience of network monitoring platforms Benefits: Bi-annual bonus scheme Life insurance Hybrid working options On-site parking Company events Health/Medical insurance Professional training Childcare vouchers Free lunch GB Tech is your specialist in IT and Technology recruitment. We hire across a vast range of roles including Data & Insight, Engineering, Helpdesk & Support, Cyber, Java, C#, Python and Development. Based off the M5 between Cheltenham and Gloucester, we manage IT jobs in Gloucestershire and the Southwest including Bristol, Swindon, Cirencester, Oxford, Reading, Birmingham and South Wales. Specialists in permanent recruitment, we also provide temporary, interim and fixed term solutions. We are committed to working to the highest possible standards for our candidates and clients.
1st Line IT Support Engineer Middlewich Up to 28,000 DOE + pension + 28 days annual leave + many other benefits This is an excellent opportunity to join a fast-paced IT solutions specialist who are growing again due to winning a number of new contracts, this innovative MSP offers progression and development opportunities. This company are a thriving Managed Service Provider which offers a variety of IT services and solutions to a vast range of local enterprises. Due to their continued success they are expanding their Infrastructure and Networking team. In this role you will solve a variety of problems for clients, providing 1st and 2nd line support on software/network and IT hardware troubleshooting. The ideal candidate will have good experience with ITIL practices, Active Directory, Exchange, 365, Windows 10 and VPN. You will have some experience working in a 1st Line Support/Helpdesk role. This is a fantastic opportunity to join a fast-moving company with a large amount of accumulated experience and knowledge, where no two days are the same and where no one leaves without learning something new each day! The Role: Troubleshooting and resolving issues 1st Line Support On going monitoring and maintenance of client networks & infrastructure Mon to Fri, On-Site The Person: 1st Line IT Support experience Experience working with Microsoft Active Directory, Exchange, 365, Windows 10 & VPN Experience providing customer service Full UK Drivers Licence Reference Number: BBBH(phone number removed)B To apply for this role or to be considered for further roles, please click "Apply Now" or contact Nina-Rose Cunliffe at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Mar 28, 2024
Full time
1st Line IT Support Engineer Middlewich Up to 28,000 DOE + pension + 28 days annual leave + many other benefits This is an excellent opportunity to join a fast-paced IT solutions specialist who are growing again due to winning a number of new contracts, this innovative MSP offers progression and development opportunities. This company are a thriving Managed Service Provider which offers a variety of IT services and solutions to a vast range of local enterprises. Due to their continued success they are expanding their Infrastructure and Networking team. In this role you will solve a variety of problems for clients, providing 1st and 2nd line support on software/network and IT hardware troubleshooting. The ideal candidate will have good experience with ITIL practices, Active Directory, Exchange, 365, Windows 10 and VPN. You will have some experience working in a 1st Line Support/Helpdesk role. This is a fantastic opportunity to join a fast-moving company with a large amount of accumulated experience and knowledge, where no two days are the same and where no one leaves without learning something new each day! The Role: Troubleshooting and resolving issues 1st Line Support On going monitoring and maintenance of client networks & infrastructure Mon to Fri, On-Site The Person: 1st Line IT Support experience Experience working with Microsoft Active Directory, Exchange, 365, Windows 10 & VPN Experience providing customer service Full UK Drivers Licence Reference Number: BBBH(phone number removed)B To apply for this role or to be considered for further roles, please click "Apply Now" or contact Nina-Rose Cunliffe at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
IT Field Engineer (2nd Line) Middlewich (On-Site) Up to 40,000 DOE + door to door call out + pension + 28 days annual leave + company van or fuel card This is an excellent opportunity to join a fast-paced IT solutions specialist who are growing again due to winning a number of new contracts, this innovative MSP offers progression and development opportunities. This company are a thriving Managed Service Provider which offers a variety of IT services and solutions to a vast range of local enterprises. Due to their continued success they are expanding their Infrastructure and Networking team. In this role you will solve a variety of problems for clients, providing 1st and 2nd line support on software/network and IT hardware troubleshooting. The ideal candidate will have good experience with LAN/WAN protocols, networking, routing and firewalls. This is a fantastic opportunity to join a fast-moving company with a large amount of accumulated experience and knowledge, where no two days are the same and where no one leaves without learning something new each day! The Role: Troubleshooting and resolving issues 1st /2nd line support 1 in 4 weeks on call + some occasional weekend working On going monitoring and maintenance of client networks & infrastructure Mon to Fri, On-Site The Person: LAN/WAN experience Networking/Routing/Firewall experience Experience with Microsoft OS and Azure Virtualistation experience, such as; VMware or Hyper-V MSP background Desired Reference Number: BBBH(phone number removed)B To apply for this role or to be considered for further roles, please click "Apply Now" or contact Nina-Rose Cunliffe at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Mar 28, 2024
Full time
IT Field Engineer (2nd Line) Middlewich (On-Site) Up to 40,000 DOE + door to door call out + pension + 28 days annual leave + company van or fuel card This is an excellent opportunity to join a fast-paced IT solutions specialist who are growing again due to winning a number of new contracts, this innovative MSP offers progression and development opportunities. This company are a thriving Managed Service Provider which offers a variety of IT services and solutions to a vast range of local enterprises. Due to their continued success they are expanding their Infrastructure and Networking team. In this role you will solve a variety of problems for clients, providing 1st and 2nd line support on software/network and IT hardware troubleshooting. The ideal candidate will have good experience with LAN/WAN protocols, networking, routing and firewalls. This is a fantastic opportunity to join a fast-moving company with a large amount of accumulated experience and knowledge, where no two days are the same and where no one leaves without learning something new each day! The Role: Troubleshooting and resolving issues 1st /2nd line support 1 in 4 weeks on call + some occasional weekend working On going monitoring and maintenance of client networks & infrastructure Mon to Fri, On-Site The Person: LAN/WAN experience Networking/Routing/Firewall experience Experience with Microsoft OS and Azure Virtualistation experience, such as; VMware or Hyper-V MSP background Desired Reference Number: BBBH(phone number removed)B To apply for this role or to be considered for further roles, please click "Apply Now" or contact Nina-Rose Cunliffe at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Senior Technical Consultant Brighton, East Sussex Office based Must Drive Salary Negotiable depending on experience Company Electric Vehicle provided. Our client, a leading MSP based in the Southeast, seeks a driven and dynamic professional to join our team as a Senior Technical Consultant. They pride themselves on delivering exciting and impactful technology business-to-business and maintain high-level partner relations with top industry suppliers, including Microsoft, Dell, SonicWall and Cisco Meraki. Benefits: 25 days Holiday increases by one day every year spent with the business, capped at 32. Regular social and team-building events. Access to a library of on-demand IT courses. Access to reduced pricing for personal IT hardware and software purchases. Access to confidential mental health and wellbeing support for you and your family. Social spaces in office Ping Pong, Bar, pool tables, arcade, etc. As our client experiences rapid growth and looks toward future expansion, this position will continue to fulfil current and ongoing exciting projects and give an excellent opportunity for the individual to explore new and emerging technologies. The successful candidate will work closely with Solutions Architects and the Sales team to support the deployment and delivery of specialist IT solutions, contributing the design activity as required. You will be comfortable and confident in recognising emerging demands and raising these to peers for consideration. Senior Technical Consultant s core responsibilities: Responsible for actively driving and managing the pre-sales process with direct and channel partners. Articulate cutting-edge technology and product offerings, effectively communicating to both business and technical audiences. Offer technical support and guidance throughout the pre-sales phase, analyzing customers' technical and business needs, collaborating with technical teams on capabilities, and assisting business sales teams, account managers, and partners in proposal activities. Participate in meetings with potential and existing clients to understand their technical and business requirements, ensuring comprehensive information collection before solution development. Develop and deliver technical presentations internally and externally with confidence. Conduct training sessions on solutions and extend product support to Business Managers and channel partners. Lead onsite project management and provide guidance for larger IT installation projects. Create and maintain technical documentation, encompassing proposals, diagrams, and specifications. Collaborate with the internal sales team to strategize and implement projects aimed at boosting pipeline growth and securing deals. Qualifications and Skills required: Demonstrate the ability to cultivate and sustain robust customer relationships, comprehend their needs, and deliver exceptional experiences. Embrace a customer-centric approach, prioritizing customer experience while maintaining a keen awareness of the commercial aspects of the role. Proficiency in Microsoft Windows Server operating systems (DNS, AD, DHCP, Group Policy, etc.). Comprehensive knowledge of Microsoft 365, encompassing Exchange Online Protection, SharePoint Online, Teams, OneDrive for Business, Microsoft Endpoint Manager (InTune and AutoPilot), and Microsoft Defender for Office 365. Competence in Microsoft Azure configuration, administration, and support. Expertise in configuring, administering, and supporting VMware and Microsoft Hyper-V. Thorough understanding of networking principles, including LAGs, VLANs, VPNs, and routing. Experience in configuring, administering, and supporting Firewall products such as PaloAlto, SonicWALL, Fortinet, and WatchGuard. Familiarity with Backup & Disaster Recovery solutions such as StorageCraft, Veeam, and N-Able, etc. Exhibit proficiency in troubleshooting, communication, and delivering exceptional customer service. Possess excellent written, verbal, and presentation skills, including the ability to communicate complex technical content. Bring MSP experience and hold a relevant IT qualification, such as CompTIA A+ or a Microsoft certification. Showcase experience in a customer-facing role and a solid understanding of the consulting process. Demonstrated strength in 2nd to 3rd line support, covering networking, hardware, and cloud infrastructure. Interested? Apply now and we can discuss this in more detail and provide you with a more detailed job description. Due to the large numbers of responses, we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days, please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit (IT) Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
Mar 28, 2024
Full time
Senior Technical Consultant Brighton, East Sussex Office based Must Drive Salary Negotiable depending on experience Company Electric Vehicle provided. Our client, a leading MSP based in the Southeast, seeks a driven and dynamic professional to join our team as a Senior Technical Consultant. They pride themselves on delivering exciting and impactful technology business-to-business and maintain high-level partner relations with top industry suppliers, including Microsoft, Dell, SonicWall and Cisco Meraki. Benefits: 25 days Holiday increases by one day every year spent with the business, capped at 32. Regular social and team-building events. Access to a library of on-demand IT courses. Access to reduced pricing for personal IT hardware and software purchases. Access to confidential mental health and wellbeing support for you and your family. Social spaces in office Ping Pong, Bar, pool tables, arcade, etc. As our client experiences rapid growth and looks toward future expansion, this position will continue to fulfil current and ongoing exciting projects and give an excellent opportunity for the individual to explore new and emerging technologies. The successful candidate will work closely with Solutions Architects and the Sales team to support the deployment and delivery of specialist IT solutions, contributing the design activity as required. You will be comfortable and confident in recognising emerging demands and raising these to peers for consideration. Senior Technical Consultant s core responsibilities: Responsible for actively driving and managing the pre-sales process with direct and channel partners. Articulate cutting-edge technology and product offerings, effectively communicating to both business and technical audiences. Offer technical support and guidance throughout the pre-sales phase, analyzing customers' technical and business needs, collaborating with technical teams on capabilities, and assisting business sales teams, account managers, and partners in proposal activities. Participate in meetings with potential and existing clients to understand their technical and business requirements, ensuring comprehensive information collection before solution development. Develop and deliver technical presentations internally and externally with confidence. Conduct training sessions on solutions and extend product support to Business Managers and channel partners. Lead onsite project management and provide guidance for larger IT installation projects. Create and maintain technical documentation, encompassing proposals, diagrams, and specifications. Collaborate with the internal sales team to strategize and implement projects aimed at boosting pipeline growth and securing deals. Qualifications and Skills required: Demonstrate the ability to cultivate and sustain robust customer relationships, comprehend their needs, and deliver exceptional experiences. Embrace a customer-centric approach, prioritizing customer experience while maintaining a keen awareness of the commercial aspects of the role. Proficiency in Microsoft Windows Server operating systems (DNS, AD, DHCP, Group Policy, etc.). Comprehensive knowledge of Microsoft 365, encompassing Exchange Online Protection, SharePoint Online, Teams, OneDrive for Business, Microsoft Endpoint Manager (InTune and AutoPilot), and Microsoft Defender for Office 365. Competence in Microsoft Azure configuration, administration, and support. Expertise in configuring, administering, and supporting VMware and Microsoft Hyper-V. Thorough understanding of networking principles, including LAGs, VLANs, VPNs, and routing. Experience in configuring, administering, and supporting Firewall products such as PaloAlto, SonicWALL, Fortinet, and WatchGuard. Familiarity with Backup & Disaster Recovery solutions such as StorageCraft, Veeam, and N-Able, etc. Exhibit proficiency in troubleshooting, communication, and delivering exceptional customer service. Possess excellent written, verbal, and presentation skills, including the ability to communicate complex technical content. Bring MSP experience and hold a relevant IT qualification, such as CompTIA A+ or a Microsoft certification. Showcase experience in a customer-facing role and a solid understanding of the consulting process. Demonstrated strength in 2nd to 3rd line support, covering networking, hardware, and cloud infrastructure. Interested? Apply now and we can discuss this in more detail and provide you with a more detailed job description. Due to the large numbers of responses, we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days, please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit (IT) Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
Senior Software Engineer-Hybrid page is loaded Senior Software Engineer-Hybrid Apply locations UK - London (Bishopsgate) time type Full time posted on Posted Yesterday job requisition id R73505 Senior Software Engineer Do you enjoy being part of team that develops high-quality code? Are you an excellent problem solver with great interpersonal skills? About the Business At ICIS, our mission is to optimize the world's resources. We help companies make strategic, sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news channel and supply and demand data. You can learn more about ICIS at the link below. About our Team You will be joining a collaborative, curious, team of Software Engineers at all different levels. By joining us you will have the opportunity to share ownership in solving this problem end to end. From exploring new data sources for building features, to design and put in production predictive models and make sure they perform consistently over time. About the Role As a Senior Software Engineer you will play a key role in the agile development of a specialist data platform. Contribute to exciting projects and products, both internal and customer-facing. Working on back-end, browser-based user interface, complex data modelling, visualization and mapping. Pricing and prediction algorithms as well as new features and incremental enhancements. Owning the system from development through to production. Responsibilities Building out features within the platform and Implementing APIs for Internal and external use. Building up a useful, robust automated test suite to support a Continuous Integration environment. Taking ownership of the full platform and application code. Build pipeline we use to get features from conception to a live system. Sharing knowledge of tools and techniques with the wider team, both developers and non-developers. Taking part in 2nd-line support of applications and platforms, including occasional support outside of office hours Requirements Experience in building server-side web applications f C#, .NET core and some front-end skills React/Angular. Experience of SQL Server or Postgres (and ORMs such as Nhibernate) Able to communicate effectively with key stakeholders internally and externally. Be familiar with or have a keen interest in AWS cloud platform. Have experience with modern deployment techniques using Infrastructure as Code paradigms such as Puppet, Terraform, Kubernetes, Helm, and Docker. Learn more about the LexisNexis Risk team and how we work here Women in technology: LexisNexis Risk Solutions is very supportive of women in Technology and has been a founding signature for the Tech Talent Charter. Currently 27% of our Technology workforce are women which is much higher than the UK average of 17%. We have the following initiatives in place to support women in technology: Mentoring scheme for women in technology Women's network forum Regularly run events for schools girl about careers in technology to inspire the next generation of girls in tech. LexisNexis Risk Solutions proudly support the Tech Talent Charter At LexisNexis Risk Solutions, having diverse employees with different perspectives is key to creating innovative new products for our global customers. We have 30 diversity employee networks globally and prioritize inclusive leadership and equitable processes as part of our culture. Our aim is for every employee to be the best version of themselves. We would actively welcome applications from candidates of diverse backgrounds and underrepresented groups. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: . Please read our Candidate Privacy Policy . Similar Jobs (1) Senior Systems Engineer II locations 2 Locations time type Full time posted on Posted 30+ Days Ago At LexisNexis Risk Solutions, our seven brands span multiple industries providing customers with innovative technologies, information-based analytics, decisioning tools and data management services that provide market-specific solutions. Approximately 10,000 employees in offices throughout the world support our brands by serving customers in more than 190 countries. . LexisNexis Risk Solutions is part of RELX, a global provider of information and analytics for professional and business customers across industries. For more information, please visit and .
Mar 28, 2024
Full time
Senior Software Engineer-Hybrid page is loaded Senior Software Engineer-Hybrid Apply locations UK - London (Bishopsgate) time type Full time posted on Posted Yesterday job requisition id R73505 Senior Software Engineer Do you enjoy being part of team that develops high-quality code? Are you an excellent problem solver with great interpersonal skills? About the Business At ICIS, our mission is to optimize the world's resources. We help companies make strategic, sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news channel and supply and demand data. You can learn more about ICIS at the link below. About our Team You will be joining a collaborative, curious, team of Software Engineers at all different levels. By joining us you will have the opportunity to share ownership in solving this problem end to end. From exploring new data sources for building features, to design and put in production predictive models and make sure they perform consistently over time. About the Role As a Senior Software Engineer you will play a key role in the agile development of a specialist data platform. Contribute to exciting projects and products, both internal and customer-facing. Working on back-end, browser-based user interface, complex data modelling, visualization and mapping. Pricing and prediction algorithms as well as new features and incremental enhancements. Owning the system from development through to production. Responsibilities Building out features within the platform and Implementing APIs for Internal and external use. Building up a useful, robust automated test suite to support a Continuous Integration environment. Taking ownership of the full platform and application code. Build pipeline we use to get features from conception to a live system. Sharing knowledge of tools and techniques with the wider team, both developers and non-developers. Taking part in 2nd-line support of applications and platforms, including occasional support outside of office hours Requirements Experience in building server-side web applications f C#, .NET core and some front-end skills React/Angular. Experience of SQL Server or Postgres (and ORMs such as Nhibernate) Able to communicate effectively with key stakeholders internally and externally. Be familiar with or have a keen interest in AWS cloud platform. Have experience with modern deployment techniques using Infrastructure as Code paradigms such as Puppet, Terraform, Kubernetes, Helm, and Docker. Learn more about the LexisNexis Risk team and how we work here Women in technology: LexisNexis Risk Solutions is very supportive of women in Technology and has been a founding signature for the Tech Talent Charter. Currently 27% of our Technology workforce are women which is much higher than the UK average of 17%. We have the following initiatives in place to support women in technology: Mentoring scheme for women in technology Women's network forum Regularly run events for schools girl about careers in technology to inspire the next generation of girls in tech. LexisNexis Risk Solutions proudly support the Tech Talent Charter At LexisNexis Risk Solutions, having diverse employees with different perspectives is key to creating innovative new products for our global customers. We have 30 diversity employee networks globally and prioritize inclusive leadership and equitable processes as part of our culture. Our aim is for every employee to be the best version of themselves. We would actively welcome applications from candidates of diverse backgrounds and underrepresented groups. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: . Please read our Candidate Privacy Policy . Similar Jobs (1) Senior Systems Engineer II locations 2 Locations time type Full time posted on Posted 30+ Days Ago At LexisNexis Risk Solutions, our seven brands span multiple industries providing customers with innovative technologies, information-based analytics, decisioning tools and data management services that provide market-specific solutions. Approximately 10,000 employees in offices throughout the world support our brands by serving customers in more than 190 countries. . LexisNexis Risk Solutions is part of RELX, a global provider of information and analytics for professional and business customers across industries. For more information, please visit and .
Our client is seeking a highly motivated and skilled SQL Applications Support Specialist to join their dynamic IT team at their office in Birgmingham. The ideal candidate will have a strong background in bespoke application support, proficiency in SQL Server queries, and a keen interest in either Business Intelligence (BI) reporting or SQL Server administration. This SQL Applications Support Specialist role presents an exciting opportunity for an individual looking to deepen their expertise in these areas while contributing to the enhancement of their support services and reporting capabilities. Key Responsibilities: Provide expert-level support for our bespoke applications, addressing customer queries and issues promptly and effectively. Collaborate with 2nd line support to investigate and resolve complex technical problems. Develop and execute SQL Server queries to analyse and extract data for troubleshooting and reporting purposes. Optimize database queries to improve overall system performance. Contribute to the development and improvement of our reporting suite, with a focus on BI reporting tools. Prepare for the integration of PowerBI support, actively participating in the implementation and enhancement of reporting capabilities. Assist in SQL Server administration tasks, with a particular focus on performance tuning. Monitor and analyse database performance, identifying and resolving bottlenecks. Proactively identify areas for improvement in the support process and reporting suite. Collaborate with the development team to suggest and implement enhancements to the application based on customer feedback. For candidates interested in development, this role can serve as a stepping stone into application development responsibilities based on skillset and interest. Requirements: Proven experience in 2nd or 3rd line Support Specialist roles, with a focus on bespoke applications. Proficiency in SQL Server queries and database administration. Familiarity with BI reporting tools; experience with PowerBI is a plus. Strong analytical and problem-solving skills. Excellent communication skills with the ability to interact with customers and internal teams. Self-motivated and able to work independently as well as part of a team. Job Title: SQL Applications Support Specialist Working From Home: Office-based with no remote working Job Type: Permanent Salary: 45,000 - 50,000 Depending on experience Location: B11 1AX (Birmingham)
Mar 28, 2024
Full time
Our client is seeking a highly motivated and skilled SQL Applications Support Specialist to join their dynamic IT team at their office in Birgmingham. The ideal candidate will have a strong background in bespoke application support, proficiency in SQL Server queries, and a keen interest in either Business Intelligence (BI) reporting or SQL Server administration. This SQL Applications Support Specialist role presents an exciting opportunity for an individual looking to deepen their expertise in these areas while contributing to the enhancement of their support services and reporting capabilities. Key Responsibilities: Provide expert-level support for our bespoke applications, addressing customer queries and issues promptly and effectively. Collaborate with 2nd line support to investigate and resolve complex technical problems. Develop and execute SQL Server queries to analyse and extract data for troubleshooting and reporting purposes. Optimize database queries to improve overall system performance. Contribute to the development and improvement of our reporting suite, with a focus on BI reporting tools. Prepare for the integration of PowerBI support, actively participating in the implementation and enhancement of reporting capabilities. Assist in SQL Server administration tasks, with a particular focus on performance tuning. Monitor and analyse database performance, identifying and resolving bottlenecks. Proactively identify areas for improvement in the support process and reporting suite. Collaborate with the development team to suggest and implement enhancements to the application based on customer feedback. For candidates interested in development, this role can serve as a stepping stone into application development responsibilities based on skillset and interest. Requirements: Proven experience in 2nd or 3rd line Support Specialist roles, with a focus on bespoke applications. Proficiency in SQL Server queries and database administration. Familiarity with BI reporting tools; experience with PowerBI is a plus. Strong analytical and problem-solving skills. Excellent communication skills with the ability to interact with customers and internal teams. Self-motivated and able to work independently as well as part of a team. Job Title: SQL Applications Support Specialist Working From Home: Office-based with no remote working Job Type: Permanent Salary: 45,000 - 50,000 Depending on experience Location: B11 1AX (Birmingham)
Dynamics Superuser/Process Owner Willenhall Hybrid Up To £48,000 per Annum + Enhanced Pension We are seeking a Dynamics Superuser/Process Owner to join a prominent manufacturer and supplier of door opening solutions. This role involves addressing the stringent safety, security, and convenience requirements of end-users. As part of a market-leading enterprise, you ll contribute to implementing and designing innovative solutions that enable the business to flourish in a dynamically evolving market. Your primary focus will be within the ERP system, collaborating with all UK business units to comprehend challenges and propose effective solutions. Furthermore, you ll play a pivotal role in future projects, facilitating the migration of the UK organization to a new ERP platform. Responsibilities: To take responsibility for the setup of all key required processes within AX and test for operational suitability within the scope and objective of the project Be responsible for delivering high quality end user training for new starters and existing members of staff Develop and grow the Super User network within the UK business Supporting the business in understanding and designing changes and new solutions Providing support to the business users for all applications managed by the Enterprise Applications team (in conjunction with the rest of the team and led by the Enterprise Applications Support analyst) Skills Required: Knowledge of ERP systems and MS Office Suite High level of Microsoft Dynamics understanding - Desirable Understanding of ITIL processes Excellent knowledge of the Order to Cash business processes General IT Support (1st/2nd Line) Please apply to speak with Sam, Recruitment Consultant at Big Red Recruitment IT & Digital Recruitment Specialists. Technical System Analyst Microsoft Dynamics Hybrid We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Mar 28, 2024
Full time
Dynamics Superuser/Process Owner Willenhall Hybrid Up To £48,000 per Annum + Enhanced Pension We are seeking a Dynamics Superuser/Process Owner to join a prominent manufacturer and supplier of door opening solutions. This role involves addressing the stringent safety, security, and convenience requirements of end-users. As part of a market-leading enterprise, you ll contribute to implementing and designing innovative solutions that enable the business to flourish in a dynamically evolving market. Your primary focus will be within the ERP system, collaborating with all UK business units to comprehend challenges and propose effective solutions. Furthermore, you ll play a pivotal role in future projects, facilitating the migration of the UK organization to a new ERP platform. Responsibilities: To take responsibility for the setup of all key required processes within AX and test for operational suitability within the scope and objective of the project Be responsible for delivering high quality end user training for new starters and existing members of staff Develop and grow the Super User network within the UK business Supporting the business in understanding and designing changes and new solutions Providing support to the business users for all applications managed by the Enterprise Applications team (in conjunction with the rest of the team and led by the Enterprise Applications Support analyst) Skills Required: Knowledge of ERP systems and MS Office Suite High level of Microsoft Dynamics understanding - Desirable Understanding of ITIL processes Excellent knowledge of the Order to Cash business processes General IT Support (1st/2nd Line) Please apply to speak with Sam, Recruitment Consultant at Big Red Recruitment IT & Digital Recruitment Specialists. Technical System Analyst Microsoft Dynamics Hybrid We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Job Role: Technical Support Advisor Location: Coleshill, Birmingham B46 Salary: Competitive Benefits: 25 days holiday, Pension, life Assurance As part of the Company Life Assurance, our employees are entitled to participate in an Employee Assistance Programme (EAP). This is a virtual benefit service which connects our Employees to third party specialists who can help to manage their health and wellbeing and that of their family. In addition to the EAP the service includes: Remote access to a UK based GP 2nd Opinion consultations Mental health assessments and physiotherapy . Headquartered in Coleshill, West Midlands with a full manufacturing facility Trakm8 is a UK based technology leader in fleet management, insurance telematics, optimisation and dashboard camera systems. Through IP owned technology, the Group analyses data collected by its installed base of telematics units to fine tune the algorithms that are used to produce its telematics-based solutions; these score driver behaviour, monitor vehicle health and continuously improve the security and operational efficiency of both private drivers and company fleets. Trakm8 has been listed on the AIM market of the London Stock Exchange since 2005. We now have an exciting opportunity for an experienced Technical Support Advisor to join our Established Customer Support team here at our Head office in Coleshill. Main Responsibilities of the role: Handle and resolve all inbound and outbound technical issues from installers and customers usually via the telephone or email Log all incidents on the ticketing system and follow through to successful completion Comply with customer service level agreements Liaise with other internal departments such a sales support, engineering and manufacturing to resolve any customer related problems Requirements: Previous experience of working in a technical support at either 1st or 2nd line level within a call centre environment would be desirable or a keen interest in IT Excellent customer service skills - both written and verbal Capable of working under pressure and prioritising workload Competent user of Microsoft Office Willing to undertake shift or on call work if required Enthusiastic and eager to learn Knowledge of telematics hardware and software would be beneficial This role requires screening in the below areas: 2 years of satisfactory Employment/Education References Pre-Employment Credit Check
Mar 28, 2024
Full time
Job Role: Technical Support Advisor Location: Coleshill, Birmingham B46 Salary: Competitive Benefits: 25 days holiday, Pension, life Assurance As part of the Company Life Assurance, our employees are entitled to participate in an Employee Assistance Programme (EAP). This is a virtual benefit service which connects our Employees to third party specialists who can help to manage their health and wellbeing and that of their family. In addition to the EAP the service includes: Remote access to a UK based GP 2nd Opinion consultations Mental health assessments and physiotherapy . Headquartered in Coleshill, West Midlands with a full manufacturing facility Trakm8 is a UK based technology leader in fleet management, insurance telematics, optimisation and dashboard camera systems. Through IP owned technology, the Group analyses data collected by its installed base of telematics units to fine tune the algorithms that are used to produce its telematics-based solutions; these score driver behaviour, monitor vehicle health and continuously improve the security and operational efficiency of both private drivers and company fleets. Trakm8 has been listed on the AIM market of the London Stock Exchange since 2005. We now have an exciting opportunity for an experienced Technical Support Advisor to join our Established Customer Support team here at our Head office in Coleshill. Main Responsibilities of the role: Handle and resolve all inbound and outbound technical issues from installers and customers usually via the telephone or email Log all incidents on the ticketing system and follow through to successful completion Comply with customer service level agreements Liaise with other internal departments such a sales support, engineering and manufacturing to resolve any customer related problems Requirements: Previous experience of working in a technical support at either 1st or 2nd line level within a call centre environment would be desirable or a keen interest in IT Excellent customer service skills - both written and verbal Capable of working under pressure and prioritising workload Competent user of Microsoft Office Willing to undertake shift or on call work if required Enthusiastic and eager to learn Knowledge of telematics hardware and software would be beneficial This role requires screening in the below areas: 2 years of satisfactory Employment/Education References Pre-Employment Credit Check
We are a privately owned, highly successful, market leading and fast moving IT and Telecoms Managed Service Provider (MSP/SMSP) with a HQ in North London and area office in Swindon/Gloucestershire. We are a small but dynamic, expanding organisation, who provide specialist IT and Telecommunications solutions into the Corporate, SME and B2B market. As part of our ongoing business success and expansion plan, we now seek an additional 1st / 2nd Line IT/Telecoms Support Technician (1+ Years' Technical Support experience is minimum) to work as part of the AAG Support Team, providing IT Support both remotely and in-person, from time to time. This is a Hybrid Working position, working between Client Sites, our Company Offices and Home-Office. It is essential for this role that you share our passion for looking after customers. Hence you must have excellent communication skills (written and verbal), that you are very well presented, customer service focused and have IT (Desktop / Help-desk) support and ideally some Telecoms & Cyber Security experience. Any experience of working on and supporting HP, Microsoft, Azure, Servers, Printers and Telephone Systems (the more the better) or other similar Telecoms/IT products will be advantageous (additional training provided). You need to be practical and happy to pickup a screwdriver and get stuck in when on site. You will also need to hold a full UK driving license and be happy to drive to Customer Sites, as well as use the Rail Service where appropriate. Role Skills/Experience Needed - IT support experience is required (12 Months minimum) and ideally some Telecoms experience but not essential as this can be taught. Technically IT competent and keen to learn new products (training available). Knowledge of basic networking principles. Raise tickets with supplier/manufacturer helpdesks and manage to closure. High level user Microsoft Windows and MS Server/Office applications. Use of Helpdesk or ticket management system. Ability to work on own and as part of a team. Good time management, problem solver. Excellent verbal and written communication skills. Job Type: Full-time Salary: £18,000.00-£25,000.00 per year Benefits: Company pension On-site parking Working Schedule: Monday to Friday Overtime Education: GCSE or equivalent (required) Experience: Technical support: 1 year (required) Customer service: 1 year (required) Ability to Commute: Swindon (required) Reference ID: AAG0324
Mar 28, 2024
Full time
We are a privately owned, highly successful, market leading and fast moving IT and Telecoms Managed Service Provider (MSP/SMSP) with a HQ in North London and area office in Swindon/Gloucestershire. We are a small but dynamic, expanding organisation, who provide specialist IT and Telecommunications solutions into the Corporate, SME and B2B market. As part of our ongoing business success and expansion plan, we now seek an additional 1st / 2nd Line IT/Telecoms Support Technician (1+ Years' Technical Support experience is minimum) to work as part of the AAG Support Team, providing IT Support both remotely and in-person, from time to time. This is a Hybrid Working position, working between Client Sites, our Company Offices and Home-Office. It is essential for this role that you share our passion for looking after customers. Hence you must have excellent communication skills (written and verbal), that you are very well presented, customer service focused and have IT (Desktop / Help-desk) support and ideally some Telecoms & Cyber Security experience. Any experience of working on and supporting HP, Microsoft, Azure, Servers, Printers and Telephone Systems (the more the better) or other similar Telecoms/IT products will be advantageous (additional training provided). You need to be practical and happy to pickup a screwdriver and get stuck in when on site. You will also need to hold a full UK driving license and be happy to drive to Customer Sites, as well as use the Rail Service where appropriate. Role Skills/Experience Needed - IT support experience is required (12 Months minimum) and ideally some Telecoms experience but not essential as this can be taught. Technically IT competent and keen to learn new products (training available). Knowledge of basic networking principles. Raise tickets with supplier/manufacturer helpdesks and manage to closure. High level user Microsoft Windows and MS Server/Office applications. Use of Helpdesk or ticket management system. Ability to work on own and as part of a team. Good time management, problem solver. Excellent verbal and written communication skills. Job Type: Full-time Salary: £18,000.00-£25,000.00 per year Benefits: Company pension On-site parking Working Schedule: Monday to Friday Overtime Education: GCSE or equivalent (required) Experience: Technical support: 1 year (required) Customer service: 1 year (required) Ability to Commute: Swindon (required) Reference ID: AAG0324
Job Title: Contract IT Support (1st / 2nd Line Engineer) - 2 positions availableLocation: Onsite in DeesideDuration: 6-month contractStart Date: ASAPResponsibilities: Provide 1st and 2nd line support for Windows 10-related issues, particularly hardware-based problems. Troubleshoot and resolve FortiClient VPN issues and other connectivity-related issues. Address printing issues and ensure printer connectivity and functionality. Support site/build and sales teams with connectivity, utilising Wyse Thin clients. Assist with SCCM (System Center Configuration Manager) tasks, including packaging software and distributing updates. Conduct Windows patching activities to maintain system security and stability. Perform laptop imaging tasks as required. Requirements: Previous experience in a similar IT support role, with a focus on Windows 10 and hardware troubleshooting. Strong knowledge of FortiClient VPN and other remote access technologies. Familiarity with troubleshooting 3rd-party applications and executing solutions. Working knowledge of SCCM for software packaging and distribution. Ability to prioritize tasks and work efficiently in a fast-paced environment. Excellent communication skills and a customer-focused approach to support. Interview Process: Interviews will be conducted this week for potential candidates.Greenfield IT Recruitment are specialists in the IT & Digital sector. Providing permanent and contract recruitment solutions across the UK. Our experienced consultants combine their sector knowledge with their extensive network of highly skilled candidates, to deliver only the highest quality to Greenfield IT clients.
Mar 28, 2024
Full time
Job Title: Contract IT Support (1st / 2nd Line Engineer) - 2 positions availableLocation: Onsite in DeesideDuration: 6-month contractStart Date: ASAPResponsibilities: Provide 1st and 2nd line support for Windows 10-related issues, particularly hardware-based problems. Troubleshoot and resolve FortiClient VPN issues and other connectivity-related issues. Address printing issues and ensure printer connectivity and functionality. Support site/build and sales teams with connectivity, utilising Wyse Thin clients. Assist with SCCM (System Center Configuration Manager) tasks, including packaging software and distributing updates. Conduct Windows patching activities to maintain system security and stability. Perform laptop imaging tasks as required. Requirements: Previous experience in a similar IT support role, with a focus on Windows 10 and hardware troubleshooting. Strong knowledge of FortiClient VPN and other remote access technologies. Familiarity with troubleshooting 3rd-party applications and executing solutions. Working knowledge of SCCM for software packaging and distribution. Ability to prioritize tasks and work efficiently in a fast-paced environment. Excellent communication skills and a customer-focused approach to support. Interview Process: Interviews will be conducted this week for potential candidates.Greenfield IT Recruitment are specialists in the IT & Digital sector. Providing permanent and contract recruitment solutions across the UK. Our experienced consultants combine their sector knowledge with their extensive network of highly skilled candidates, to deliver only the highest quality to Greenfield IT clients.
Infrastructure Engineer Location: Remote client based in London - role will be on client site on Corsham and requires valid DV clearance. This specialist consultancy are looking for a Infrastructure Engineer with a strong understanding of cryptographic principles, and security best practices. Will need experience working with other IT teams to integrate PKI with applications. Key Responsibilities: Windows OR Linux Server experience (one of them) Receive 2nd & 3rd Line support calls; accurately record, investigate diagnose and resolve customer issues Experience with KeyFactor EJBCA, VA and RA technology (or any other Certificate Authority software, for example Active Directory Certificate Services etc) Experience to maintain PKI documentation and processes, configurations, and policy. Familiarity with Cryptographic / PKI concepts. Required Knowledge Areas: Must have worked/supported Enterprise Storage Solutions. Such as NAS, SAN, Back-up and Archive technologies etc. Windows OR Linux Server experience (one of them) Experience with Certificate Lifecycle Management concepts and software, for example Keyfactor Command, AppviewX, Venafi etc). The company have a fantastic culture and are big on self development/training. They will pay for any/all qualifications to help move your career forward. Salary: Up to 55k plus benefits (bonus(5k p.a + flexible working etc.) This role requires DV clearance and will be split between remote / client site. GCS is acting as an Employment Agency in relation to this vacancy.
Mar 28, 2024
Full time
Infrastructure Engineer Location: Remote client based in London - role will be on client site on Corsham and requires valid DV clearance. This specialist consultancy are looking for a Infrastructure Engineer with a strong understanding of cryptographic principles, and security best practices. Will need experience working with other IT teams to integrate PKI with applications. Key Responsibilities: Windows OR Linux Server experience (one of them) Receive 2nd & 3rd Line support calls; accurately record, investigate diagnose and resolve customer issues Experience with KeyFactor EJBCA, VA and RA technology (or any other Certificate Authority software, for example Active Directory Certificate Services etc) Experience to maintain PKI documentation and processes, configurations, and policy. Familiarity with Cryptographic / PKI concepts. Required Knowledge Areas: Must have worked/supported Enterprise Storage Solutions. Such as NAS, SAN, Back-up and Archive technologies etc. Windows OR Linux Server experience (one of them) Experience with Certificate Lifecycle Management concepts and software, for example Keyfactor Command, AppviewX, Venafi etc). The company have a fantastic culture and are big on self development/training. They will pay for any/all qualifications to help move your career forward. Salary: Up to 55k plus benefits (bonus(5k p.a + flexible working etc.) This role requires DV clearance and will be split between remote / client site. GCS is acting as an Employment Agency in relation to this vacancy.