About us Hello, we are Red Engine, the team behind the award-winning global brands Flight Club and Electric Shuffle. We're obsessed with disrupting the hospitality industry by creating and delivering the best possible experience - across all venues, products and brands. Our central team covers the full spectrum of skills needed to bring each concept to life – from design to marketing, sales to interior design, people and training, to finance, gaming and HR and everything in between. We’re not just a team of people, we are dreamers, artists, rocket scientists, content curators, forward thinkers and the industry’s finest.
With a total of 15 incredible venues throughout the UK, we have ambitious plans, never standing still, we are passionate about developing new and exciting products, which means we’re always growing and looking for passionate people to join the family.
The Role
As an IT Manager, you will be working in the Red Engine Technology team, managing the supply and support of infrastructure services and IT support to our UK and International Flight Club and Electric Shuffle venues and Head offices.
Our technology is pivotal to the success of the business. The role requires a positive, dedicated individual who will be a proud ambassador of the Red Engine, Flight Club and Electric Shuffle brands.
Reporting to the Head of IT, and working alongside the Technical Support Manager, Integration Manager, and our Technology partners, this is an exciting opportunity in a fast paced rapidly growing business.
An important part of our work is carried out in venue in a live social environment. This requires effective communication and social skills to manage and communicate with both technical and non-technical staff.
Key Responsibilities
Ensure the provision of day to day IT support to both Head Office and our Venue teams
Provide technical IT support for projects across the business
Prioritise, manage and delegate IT support desk tickets
Maintain the relationship with our IT and technology suppliers
Manage the procurement, configuration and installation of Infrastructure and IT equipment for new venues and office locations
Own the new starter and leaver process, managing hardware and software supply and provisioning
Work with our IT partners to ensure IT Security and disaster recovery best practices are implemented and maintained, minimising the risk to the business of IT failure or compromise
Install, maintain and troubleshoot software systems required to manage and monitor our environments, alongside our IT partners.
Skills and Qualifications
Essential
At least 3 years hands-on experience implementing, administering and supporting Windows Server 2016 - 2022 environments/ Active Directory / Microsoft 365 suite / Azure / SharePoint / Microsoft Teams in a 3rd line capacity.
At least 5 years experience supporting Windows and Mac end user devices, both deskside and remotely.
At least 3 years configuring switching, Firewalls and WiFi with a strong understanding of Internet Connectivity, VLANS, routing, DNS, DHCP and VPNs
Experience implenting and maintaining Cyber Security best practices, including MFA, Endpoint Protection and email security
Preferred
JIRA Administration and Ticket management
Experience of Macrium Site manager, and supporting Adobe Creative Suite, Sketchup, Vectorworks and other design packages.
Experience supporting Hospitality specific IT platforms such as Zonal, Fourth and Flow.
Values
To succeed, the role holder will demonstrate our values in everything they do:
Innovative: Our edge is our innovation – we stay one step ahead because we are always looking to invent and improve. We are bold, creative, pioneering and fearless. Got an idea? Share it!
Passionate: We’re not like other workplaces – there’s no need to hold back here. We’re a full throttle, high energy, total commitment bunch, and we throw everything we’ve got into giving our customers the best time possible.
Warm: We’re all about people. A fundamental part of our customer's having fun is us being welcoming, hospitable and attentive. We hold the key to their experience!
Together: We are a family. We work with each other, and we support each other; we win together, and we lose together. That means honesty, commitment and responsibility, from all of us.
Jan 23, 2024
Full time
About us Hello, we are Red Engine, the team behind the award-winning global brands Flight Club and Electric Shuffle. We're obsessed with disrupting the hospitality industry by creating and delivering the best possible experience - across all venues, products and brands. Our central team covers the full spectrum of skills needed to bring each concept to life – from design to marketing, sales to interior design, people and training, to finance, gaming and HR and everything in between. We’re not just a team of people, we are dreamers, artists, rocket scientists, content curators, forward thinkers and the industry’s finest.
With a total of 15 incredible venues throughout the UK, we have ambitious plans, never standing still, we are passionate about developing new and exciting products, which means we’re always growing and looking for passionate people to join the family.
The Role
As an IT Manager, you will be working in the Red Engine Technology team, managing the supply and support of infrastructure services and IT support to our UK and International Flight Club and Electric Shuffle venues and Head offices.
Our technology is pivotal to the success of the business. The role requires a positive, dedicated individual who will be a proud ambassador of the Red Engine, Flight Club and Electric Shuffle brands.
Reporting to the Head of IT, and working alongside the Technical Support Manager, Integration Manager, and our Technology partners, this is an exciting opportunity in a fast paced rapidly growing business.
An important part of our work is carried out in venue in a live social environment. This requires effective communication and social skills to manage and communicate with both technical and non-technical staff.
Key Responsibilities
Ensure the provision of day to day IT support to both Head Office and our Venue teams
Provide technical IT support for projects across the business
Prioritise, manage and delegate IT support desk tickets
Maintain the relationship with our IT and technology suppliers
Manage the procurement, configuration and installation of Infrastructure and IT equipment for new venues and office locations
Own the new starter and leaver process, managing hardware and software supply and provisioning
Work with our IT partners to ensure IT Security and disaster recovery best practices are implemented and maintained, minimising the risk to the business of IT failure or compromise
Install, maintain and troubleshoot software systems required to manage and monitor our environments, alongside our IT partners.
Skills and Qualifications
Essential
At least 3 years hands-on experience implementing, administering and supporting Windows Server 2016 - 2022 environments/ Active Directory / Microsoft 365 suite / Azure / SharePoint / Microsoft Teams in a 3rd line capacity.
At least 5 years experience supporting Windows and Mac end user devices, both deskside and remotely.
At least 3 years configuring switching, Firewalls and WiFi with a strong understanding of Internet Connectivity, VLANS, routing, DNS, DHCP and VPNs
Experience implenting and maintaining Cyber Security best practices, including MFA, Endpoint Protection and email security
Preferred
JIRA Administration and Ticket management
Experience of Macrium Site manager, and supporting Adobe Creative Suite, Sketchup, Vectorworks and other design packages.
Experience supporting Hospitality specific IT platforms such as Zonal, Fourth and Flow.
Values
To succeed, the role holder will demonstrate our values in everything they do:
Innovative: Our edge is our innovation – we stay one step ahead because we are always looking to invent and improve. We are bold, creative, pioneering and fearless. Got an idea? Share it!
Passionate: We’re not like other workplaces – there’s no need to hold back here. We’re a full throttle, high energy, total commitment bunch, and we throw everything we’ve got into giving our customers the best time possible.
Warm: We’re all about people. A fundamental part of our customer's having fun is us being welcoming, hospitable and attentive. We hold the key to their experience!
Together: We are a family. We work with each other, and we support each other; we win together, and we lose together. That means honesty, commitment and responsibility, from all of us.
We are currently looking for an IT Program Manager to join our IT Department on a full time, 18 months fixed term basis.
The successful candidate will join a team of 11 and will report directly to the Head of IT.
This new role will focus on a number of key IT programme areas and will be instrumental in delivering a busy and ambitious array of IT projects, spanning infrastructure and applications.
The vibrant and welcoming IT team is set on delivering major pieces of work in the next 18 months, including a capital Wi-Fi and edge switch refresh, a new online purchase path, major database and process upgrades, and more.
The successful candidate will work across a variety of responsibilities which include but are not limited to IT strategy and planning, business analysis and requirements specification as well as governance, risk and compliance.
We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview please indicate this on your application form. Interviews will take place at The Southbank Centre. If you would like to speak to someone about any adjustments or concerns you can also email hrteam@southbankcentre.co.uk and we will be in touch with you to make the necessary arrangements.
By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff.
If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.
Southbank Centre
The Southbank Centre is Europe’s largest arts centre and one of the UK’s top five visitor attractions, occupying an 11-acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames.
Its impact and reach are significant and it is respected internationally as a convener of great artists and diverse audiences and for being entrepreneurial and innovative in response to a volatile and changing financial landscape. The Southbank Centre is a charity that is determined to demonstrate its ambition to remain innovative, disruptive and experimental in what it does and to be highly relevant to the artists it wants to work with and to the audiences it wants to attract.
The Southbank Centre believes that a commitment to diversity and inclusion helps it be a more relevant and effective organisation.
Our Artistic Mission
The Southbank Centre exists to provide great artistic experiences for everyone. Through art, we invite our visitors to enjoy shared cultural encounters together. To gaze. To listen. To be moved. To discover a new idea or a new perspective. We are proud that for the last 70 years, the performances and exhibitions here have moved millions. We have provided a home for art and for artists. A community centred on art, where everyone, no matter their job, helps make the experience.
Benefits & Perks:
As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:
A min 5% pension contribution (going up to 8% depending on employee contribution), from day 1 of employment.
28 days annual leave, plus bank holidays
Hybrid working model (3 days office working, 2 days from home)
Enhanced sick pay
Enhanced family leave benefits
Up to 30% discounts at onsite retail, food and beverage vendors
Staff ticket offers for SC events
Free entry to Hayward Gallery
Free/discounted entry with other reciprocal organisations
Free staff yoga
Season ticket loan
The deadline for applications is 23:59 on the closing date for the job posting.
Jan 02, 2024
Full time
We are currently looking for an IT Program Manager to join our IT Department on a full time, 18 months fixed term basis.
The successful candidate will join a team of 11 and will report directly to the Head of IT.
This new role will focus on a number of key IT programme areas and will be instrumental in delivering a busy and ambitious array of IT projects, spanning infrastructure and applications.
The vibrant and welcoming IT team is set on delivering major pieces of work in the next 18 months, including a capital Wi-Fi and edge switch refresh, a new online purchase path, major database and process upgrades, and more.
The successful candidate will work across a variety of responsibilities which include but are not limited to IT strategy and planning, business analysis and requirements specification as well as governance, risk and compliance.
We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview please indicate this on your application form. Interviews will take place at The Southbank Centre. If you would like to speak to someone about any adjustments or concerns you can also email hrteam@southbankcentre.co.uk and we will be in touch with you to make the necessary arrangements.
By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff.
If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.
Southbank Centre
The Southbank Centre is Europe’s largest arts centre and one of the UK’s top five visitor attractions, occupying an 11-acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames.
Its impact and reach are significant and it is respected internationally as a convener of great artists and diverse audiences and for being entrepreneurial and innovative in response to a volatile and changing financial landscape. The Southbank Centre is a charity that is determined to demonstrate its ambition to remain innovative, disruptive and experimental in what it does and to be highly relevant to the artists it wants to work with and to the audiences it wants to attract.
The Southbank Centre believes that a commitment to diversity and inclusion helps it be a more relevant and effective organisation.
Our Artistic Mission
The Southbank Centre exists to provide great artistic experiences for everyone. Through art, we invite our visitors to enjoy shared cultural encounters together. To gaze. To listen. To be moved. To discover a new idea or a new perspective. We are proud that for the last 70 years, the performances and exhibitions here have moved millions. We have provided a home for art and for artists. A community centred on art, where everyone, no matter their job, helps make the experience.
Benefits & Perks:
As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:
A min 5% pension contribution (going up to 8% depending on employee contribution), from day 1 of employment.
28 days annual leave, plus bank holidays
Hybrid working model (3 days office working, 2 days from home)
Enhanced sick pay
Enhanced family leave benefits
Up to 30% discounts at onsite retail, food and beverage vendors
Staff ticket offers for SC events
Free entry to Hayward Gallery
Free/discounted entry with other reciprocal organisations
Free staff yoga
Season ticket loan
The deadline for applications is 23:59 on the closing date for the job posting.
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Dec 20, 2023
Full time
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Our Head of CRM & Data Management will join a small fast paced team, with the ideal candidate having a background in SME’s working technically hands on with a strong understanding of HUBSPOT and data management.
The core purpose for this role in its first year is to lead on hubspot usage, educating and consulting with teams, reviewing, identifying and implementing solutions to help future proof the platform. You will be our in-house expert supporting a workforce of (approx.) 70 and have a strong understanding of CRM systems terminology and use at SME level. We are looking for someone who can ensure effective workflows.
You will be responsible for managing and overseeing our CRM whilst providing some light touch support on wider systems day to day. Our ideal candidate will have experience specifically working with Hubspot, with some understanding of Wordpress.
Working closely with our 3rd party support partners you will be responsible for finding the most efficient ways of using the CRM and systems environment more effectively.
Our Head of CRM & Data Management will have strong project management skills and technical ability. You will have demonstrable experience leading effective data management practices and processes.
If you are an experienced Hubspot CRM & Data Manager, Head of CRM or CRM Executive and are looking for a business where you can further your career, take autonomy and lead a visionary function then this opportunity is not to be missed!
LOCATION: UK-Wide, hybrid working available with offices in MediaCityUK, Bristol and London
SALARY: FTE £45,000
CONTRACT: Initial 1-year initial fixed term full time OR min 3 days per week, scope to become permanent. Flexible hours.
TO APPLY: Email your CV, cover letter and/or 1-2-minute video link* to jobs@wearecreative.uk by 28th July 2023 midday. Please complete our anonymous diversity and inclusion survey. Interviews will take place by video conference 4th August, short notice period/ immediate appointment preferred.
* Video link optional. Creative UK is an inclusive recruiter and happy to make adjustments to our selection process by request
CORE ACCOUNTABILITIES
Day to day CRM and data queries, working closely with 3rd party support where required
Auditing CRM use and recommended solutions for developing usage across wider teams
Lead internal training
Lead data management, sharing, processing and solutions to data-related problems
Manage processes that are conducive to increasing productivity, continuous integration and improvement.
Lead an internal data review, consultation, recommendations and project management
KEY RESPONSIBILITIES
HUBSPOT CRM
Support the team with campaign building and driving customer acquisition across our product portfolio.
Create and manage membership engagement campaigns and workflows
End-to-end email testing for link accuracy, legal compliance, mobile optimisation & deliverability
Manage campaign segmentation and data selection
Setting up automation systems to support lead nurturing through the funnel
Own, manage and maintain customer and prospect data in the CRM system, and work with teams to ensure accuracy and completeness
Analyse customer and lead data and behaviour to identify trends and insights that can inform marketing and communication strategies
Ongoing development of a suite of reports for marketing, sales and operations
Ongoing support and management of the Sales Hub, Marketing Hub and Operations Hub
Ongoing support and training to teams
DATA MANAGEMENT
Maintain and improve data management processes and accuracy across systems; primarily Hubspot and Office365 (used for wider company data storage)
Ongoing management of data imports, cleansing, duplication, data enrichment, list management and data compliance
Improve policies and procedures for data management, sharing and processing
Work closely with the Marketing team to understand Hubspot integrations e.g. website, events, stripe - ensuring the CRM is linked and effective across integrations
OTHER
Provide light touch support to our Office365 environment e.g. ad-hoc updating of user permissions, monitoring of data storage, distribution lists (training will be provided)
Ensure management of CRM and data is strategic, utilising subscriptions and negotiating costs where required
Work with the wider team to ensure our digital offerings to stakeholders are appropriate, secure and connected
This job description is not intended to be either prescriptive or exhaustive; it is issued as a framework to outline the main areas of responsibility at the time of writing
Required Experience, Knowledge and Skills:
CRM DEVELOPMENT experience, must have strong experience of work with HUBSPOT
Previous experience of working with large data sets and migrating data
PRO-ACTIVE, able to show initiative and to drive activity within deadlines.
Excellent COMMUNICATION skills, able to engage effectively with colleagues at all levels.
ORGANISED with experience of working to tight deadlines.
PROJECT MANAGEMENT: knowledge of tools and managing projects from start to end
DATA MANAGEMENT experience with data functions (collection, analysis, distribution, GDPR)
Knowledge of Office365 & Wordpress (desirable)
All our employees will be expected to demonstrate behaviours associated with our company values. Our values drive the way we work; how we do things is just as important as what we do.
We join the dots; collaboration is in our DNA
We support and empower; we are here to make a difference
We are curious, open & honest
We celebrate difference & value equality of opportunity
OUR PEOPLE PERKS
Fully flexible hybrid working
Pension enrolment from 3 months service, 5% employer contribution
Cycle 2 Work scheme, in partnership with Halfords
Benefits hub, discounts across a broad range of partners
Life Assurance & BUPA private medical (1 years service)
Employee Assistance Programme, Health Assured
Mental Health Guardians
Summer Fridays, finish at 3pm every Friday throughout July & August
Your birthday off as paid leave, extra days off over the annual festive period
2 paid volunteer days per year to give something back to the community
Diversity Changes Everything: We value difference and celebrate the creativity that it brings.
We are committed to improving diversity and inclusion across our organisation and industry by championing a variety of backgrounds, perspectives, identities and talents.
Jul 05, 2023
Full time
Our Head of CRM & Data Management will join a small fast paced team, with the ideal candidate having a background in SME’s working technically hands on with a strong understanding of HUBSPOT and data management.
The core purpose for this role in its first year is to lead on hubspot usage, educating and consulting with teams, reviewing, identifying and implementing solutions to help future proof the platform. You will be our in-house expert supporting a workforce of (approx.) 70 and have a strong understanding of CRM systems terminology and use at SME level. We are looking for someone who can ensure effective workflows.
You will be responsible for managing and overseeing our CRM whilst providing some light touch support on wider systems day to day. Our ideal candidate will have experience specifically working with Hubspot, with some understanding of Wordpress.
Working closely with our 3rd party support partners you will be responsible for finding the most efficient ways of using the CRM and systems environment more effectively.
Our Head of CRM & Data Management will have strong project management skills and technical ability. You will have demonstrable experience leading effective data management practices and processes.
If you are an experienced Hubspot CRM & Data Manager, Head of CRM or CRM Executive and are looking for a business where you can further your career, take autonomy and lead a visionary function then this opportunity is not to be missed!
LOCATION: UK-Wide, hybrid working available with offices in MediaCityUK, Bristol and London
SALARY: FTE £45,000
CONTRACT: Initial 1-year initial fixed term full time OR min 3 days per week, scope to become permanent. Flexible hours.
TO APPLY: Email your CV, cover letter and/or 1-2-minute video link* to jobs@wearecreative.uk by 28th July 2023 midday. Please complete our anonymous diversity and inclusion survey. Interviews will take place by video conference 4th August, short notice period/ immediate appointment preferred.
* Video link optional. Creative UK is an inclusive recruiter and happy to make adjustments to our selection process by request
CORE ACCOUNTABILITIES
Day to day CRM and data queries, working closely with 3rd party support where required
Auditing CRM use and recommended solutions for developing usage across wider teams
Lead internal training
Lead data management, sharing, processing and solutions to data-related problems
Manage processes that are conducive to increasing productivity, continuous integration and improvement.
Lead an internal data review, consultation, recommendations and project management
KEY RESPONSIBILITIES
HUBSPOT CRM
Support the team with campaign building and driving customer acquisition across our product portfolio.
Create and manage membership engagement campaigns and workflows
End-to-end email testing for link accuracy, legal compliance, mobile optimisation & deliverability
Manage campaign segmentation and data selection
Setting up automation systems to support lead nurturing through the funnel
Own, manage and maintain customer and prospect data in the CRM system, and work with teams to ensure accuracy and completeness
Analyse customer and lead data and behaviour to identify trends and insights that can inform marketing and communication strategies
Ongoing development of a suite of reports for marketing, sales and operations
Ongoing support and management of the Sales Hub, Marketing Hub and Operations Hub
Ongoing support and training to teams
DATA MANAGEMENT
Maintain and improve data management processes and accuracy across systems; primarily Hubspot and Office365 (used for wider company data storage)
Ongoing management of data imports, cleansing, duplication, data enrichment, list management and data compliance
Improve policies and procedures for data management, sharing and processing
Work closely with the Marketing team to understand Hubspot integrations e.g. website, events, stripe - ensuring the CRM is linked and effective across integrations
OTHER
Provide light touch support to our Office365 environment e.g. ad-hoc updating of user permissions, monitoring of data storage, distribution lists (training will be provided)
Ensure management of CRM and data is strategic, utilising subscriptions and negotiating costs where required
Work with the wider team to ensure our digital offerings to stakeholders are appropriate, secure and connected
This job description is not intended to be either prescriptive or exhaustive; it is issued as a framework to outline the main areas of responsibility at the time of writing
Required Experience, Knowledge and Skills:
CRM DEVELOPMENT experience, must have strong experience of work with HUBSPOT
Previous experience of working with large data sets and migrating data
PRO-ACTIVE, able to show initiative and to drive activity within deadlines.
Excellent COMMUNICATION skills, able to engage effectively with colleagues at all levels.
ORGANISED with experience of working to tight deadlines.
PROJECT MANAGEMENT: knowledge of tools and managing projects from start to end
DATA MANAGEMENT experience with data functions (collection, analysis, distribution, GDPR)
Knowledge of Office365 & Wordpress (desirable)
All our employees will be expected to demonstrate behaviours associated with our company values. Our values drive the way we work; how we do things is just as important as what we do.
We join the dots; collaboration is in our DNA
We support and empower; we are here to make a difference
We are curious, open & honest
We celebrate difference & value equality of opportunity
OUR PEOPLE PERKS
Fully flexible hybrid working
Pension enrolment from 3 months service, 5% employer contribution
Cycle 2 Work scheme, in partnership with Halfords
Benefits hub, discounts across a broad range of partners
Life Assurance & BUPA private medical (1 years service)
Employee Assistance Programme, Health Assured
Mental Health Guardians
Summer Fridays, finish at 3pm every Friday throughout July & August
Your birthday off as paid leave, extra days off over the annual festive period
2 paid volunteer days per year to give something back to the community
Diversity Changes Everything: We value difference and celebrate the creativity that it brings.
We are committed to improving diversity and inclusion across our organisation and industry by championing a variety of backgrounds, perspectives, identities and talents.
The Schools of King Edward VI in Birmingham
Birmingham, UK
The mission of the King Edward VI Foundation (the “Foundation”) is to make Birmingham the best place to be educated in the UK. A progressive, influential educational charity, King Edward VI Foundation’s reputation is underpinned by a long and distinguished history. King Edward’s School was established in 1552 by King Edward VI, part of the early growth of secular education in England. In the late 19th century, our five grammar schools and King Edward VI High School for Girls were an early step in extending secondary education for girls and boys.
The 21st century has brought the formation of the King Edward VI Academy Trust, a means of expanding from our original five grammar schools to a current family of eleven academies and two independent schools. Six of the academies are selective; five are comprehensive, some serving Birmingham’s most deprived communities. To serve the city’s children, we recognise that we need to provide a diverse range of schools: independent as well as Academies, selective and also comprehensive. And we believe that those schools need to be accessible to all, regardless of ethnic, religious and social background.
The further development of digital practices and use of technology is integral to the above, and the purpose of this role is to nurture and support this development via the organisation’s Single Central Enterprise Platform (SCEP), among other priorities. The SCEP, running on Microsoft 365, provides a solution to the organisation for collaboration and communication.
We are looking to appoint a well-qualified, experienced and highly motivated individual to join the central Digital and Technology team and fulfil this critical position to manage the organisation’s Single Central Enterprise Platform (SCEP), running on Microsoft 365.
Our schools have achieved great things by managing their individual digital initiatives, particularly during the pandemic. Now it is time for all parts of the organisation to work collectively in advancing and joining up its digital infrastructure and thereby contributing to the Foundation’s work towards achieving its objectives and realising its mission.
The person appointed will have extensive knowledge of using and configuring the latest M365 technologies in addition to managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook and more. Experience of working in an educational environment is desirable. The person appointed must be committed to promoting and safeguarding the welfare of the students at the school.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Principal responsibilities and duties
Be the central point of contact for all matters relating the Microsoft 365 Single Central Enterprise Platform (SCEP).
Be responsible for Exchange, End point manager, SharePoint online, Power Apps, Power Automate, Intune, O365 security compliance, DLP.
Monitor M365 and react accordingly to any data or cyber-security concerns.
Be responsible for ensuring that administrative rights of users are monitored and controlled appropriately.
Ensure effective change controls are implemented to allow the multiple organisations of the organisation to co-exist within a shared environment.
Responsibility for ensuring that the organisation’s email protection solutions are monitored and that any held/delayed emails are released within a timely manner.
The backup of M365 is automated using an external solution, however the post holder will be responsible for monitoring this service to assure compliance and disaster recovery readiness in the event of a critical incident.
Create policy documents for consumption across the organisation.
Ensure that the M365 SCEP meets and maintains compliance with the DfE’s Digital and Technology standards for schools and colleges.
Work closely and collaboratively with our schools, in particular the school-based technical leads to ensure the M365 SCEP meets operational needs.
Provide additional capacity to the Digital and Technology team with migrating schools to the M365 SCEP on an ad-hoc basis to
Work or support any work undertaken with any third-parties as required to deliver the responsibilities listed above.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
General responsibilities and duties
To develop a clear understanding of the Foundation’s vision, mission and strategic aims and to actively support these.
To remain up to date with the Foundation’s policies, procedures and code of conduct and always uphold these.
To remain committed to the safeguarding of all of our students.
To identify and undertake relevant training to enable continuing professional development, where resources allow.
To prepare for and proactively engage in the performance review cycle with your line manager.
To attend appropriate internal and external meetings, as directed by your line manager.
To undertake such other duties as are agreed as being in keeping with the general nature of the job and its grade.
The successful candidate will be required to fulfil an enhanced DBS check.
This job description reflects the current requirements of the post. As duties and responsibilities change and develop due to changes in organisational and other circumstances, so the actual duties and responsibilities will vary from the particulars of this job description. Job descriptions will be updated or amended from time to time to reflect such changes.
Person Specification
Knowledge and experience
Essential
Extensive knowledge of using and configuring latest M365 technologies
Experience and knowledge of managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook
Experience of managing organisation wide IT projects and engaging with key stakeholders with the aim of standardisation, unification and simplification
Experience of contributing to a process improvement or change project
Experience of managing contracts with suppliers
Knowledge of infrastructure, software solutions, Microsoft Server technologies, networking, security and storage systems
Demonstrable experience of working in an IT /technical management environment within an educational organisational setting
Desirable
Education sector experience
Prior experience of working within a similar role
Practical experience of cloud migrations
Experience with wider infrastructure technologies
Skilled at providing training and support
Qualifications
Essential
University degree in computing or related or equivalent work experience
Desirable
Current and relevant Microsoft Certification
Competencies & Skills
Essential
Demonstrable experience of supporting a shared M365 environment
Technical IT skills
Strong communication skills
Strong attention to detail
Demonstrates a strong commitment to providing excellent customer service
Task delivery, accuracy, detail and completion
Good project management skills; systematic approach to problem solving
Demonstrable good written and verbal communication skills
Ability to work well under pressure
Strong ability to work as a part of a team
Aptitude and attitude appropriate for development within the role.
Ability to deliver quality support and to deliver at pace
Flexible and proactive (ability to drive change)
Ability to influence and persuade others
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
Desirable
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
A full job description and an application pack for this post, can be found at: https://www.schoolsofkingedwardvi.co.uk/foundation/job-opportunities/
Jun 23, 2023
Full time
The mission of the King Edward VI Foundation (the “Foundation”) is to make Birmingham the best place to be educated in the UK. A progressive, influential educational charity, King Edward VI Foundation’s reputation is underpinned by a long and distinguished history. King Edward’s School was established in 1552 by King Edward VI, part of the early growth of secular education in England. In the late 19th century, our five grammar schools and King Edward VI High School for Girls were an early step in extending secondary education for girls and boys.
The 21st century has brought the formation of the King Edward VI Academy Trust, a means of expanding from our original five grammar schools to a current family of eleven academies and two independent schools. Six of the academies are selective; five are comprehensive, some serving Birmingham’s most deprived communities. To serve the city’s children, we recognise that we need to provide a diverse range of schools: independent as well as Academies, selective and also comprehensive. And we believe that those schools need to be accessible to all, regardless of ethnic, religious and social background.
The further development of digital practices and use of technology is integral to the above, and the purpose of this role is to nurture and support this development via the organisation’s Single Central Enterprise Platform (SCEP), among other priorities. The SCEP, running on Microsoft 365, provides a solution to the organisation for collaboration and communication.
We are looking to appoint a well-qualified, experienced and highly motivated individual to join the central Digital and Technology team and fulfil this critical position to manage the organisation’s Single Central Enterprise Platform (SCEP), running on Microsoft 365.
Our schools have achieved great things by managing their individual digital initiatives, particularly during the pandemic. Now it is time for all parts of the organisation to work collectively in advancing and joining up its digital infrastructure and thereby contributing to the Foundation’s work towards achieving its objectives and realising its mission.
The person appointed will have extensive knowledge of using and configuring the latest M365 technologies in addition to managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook and more. Experience of working in an educational environment is desirable. The person appointed must be committed to promoting and safeguarding the welfare of the students at the school.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Principal responsibilities and duties
Be the central point of contact for all matters relating the Microsoft 365 Single Central Enterprise Platform (SCEP).
Be responsible for Exchange, End point manager, SharePoint online, Power Apps, Power Automate, Intune, O365 security compliance, DLP.
Monitor M365 and react accordingly to any data or cyber-security concerns.
Be responsible for ensuring that administrative rights of users are monitored and controlled appropriately.
Ensure effective change controls are implemented to allow the multiple organisations of the organisation to co-exist within a shared environment.
Responsibility for ensuring that the organisation’s email protection solutions are monitored and that any held/delayed emails are released within a timely manner.
The backup of M365 is automated using an external solution, however the post holder will be responsible for monitoring this service to assure compliance and disaster recovery readiness in the event of a critical incident.
Create policy documents for consumption across the organisation.
Ensure that the M365 SCEP meets and maintains compliance with the DfE’s Digital and Technology standards for schools and colleges.
Work closely and collaboratively with our schools, in particular the school-based technical leads to ensure the M365 SCEP meets operational needs.
Provide additional capacity to the Digital and Technology team with migrating schools to the M365 SCEP on an ad-hoc basis to
Work or support any work undertaken with any third-parties as required to deliver the responsibilities listed above.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
General responsibilities and duties
To develop a clear understanding of the Foundation’s vision, mission and strategic aims and to actively support these.
To remain up to date with the Foundation’s policies, procedures and code of conduct and always uphold these.
To remain committed to the safeguarding of all of our students.
To identify and undertake relevant training to enable continuing professional development, where resources allow.
To prepare for and proactively engage in the performance review cycle with your line manager.
To attend appropriate internal and external meetings, as directed by your line manager.
To undertake such other duties as are agreed as being in keeping with the general nature of the job and its grade.
The successful candidate will be required to fulfil an enhanced DBS check.
This job description reflects the current requirements of the post. As duties and responsibilities change and develop due to changes in organisational and other circumstances, so the actual duties and responsibilities will vary from the particulars of this job description. Job descriptions will be updated or amended from time to time to reflect such changes.
Person Specification
Knowledge and experience
Essential
Extensive knowledge of using and configuring latest M365 technologies
Experience and knowledge of managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook
Experience of managing organisation wide IT projects and engaging with key stakeholders with the aim of standardisation, unification and simplification
Experience of contributing to a process improvement or change project
Experience of managing contracts with suppliers
Knowledge of infrastructure, software solutions, Microsoft Server technologies, networking, security and storage systems
Demonstrable experience of working in an IT /technical management environment within an educational organisational setting
Desirable
Education sector experience
Prior experience of working within a similar role
Practical experience of cloud migrations
Experience with wider infrastructure technologies
Skilled at providing training and support
Qualifications
Essential
University degree in computing or related or equivalent work experience
Desirable
Current and relevant Microsoft Certification
Competencies & Skills
Essential
Demonstrable experience of supporting a shared M365 environment
Technical IT skills
Strong communication skills
Strong attention to detail
Demonstrates a strong commitment to providing excellent customer service
Task delivery, accuracy, detail and completion
Good project management skills; systematic approach to problem solving
Demonstrable good written and verbal communication skills
Ability to work well under pressure
Strong ability to work as a part of a team
Aptitude and attitude appropriate for development within the role.
Ability to deliver quality support and to deliver at pace
Flexible and proactive (ability to drive change)
Ability to influence and persuade others
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
Desirable
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
A full job description and an application pack for this post, can be found at: https://www.schoolsofkingedwardvi.co.uk/foundation/job-opportunities/
Hastoe Housing Association Limited
Marina Place, Hampton Wick, Kingston upon Thames KT1 4BH, UK
Salary: £35,406 - £39,340
Hours: 35 per week
Location: Hybrid – Home-based / Hampton Wick, KT1
Contract: Permanent
Benefits: 25 days annual leave plus 1.5 days complimentary leave, option to purchase additional annual leave, car leasing scheme, healthcare cash plan, pension plus many more.
Why Hastoe’s different
Are you passionate about data? Do you have an eye for detail? Then you could be the one to complete our Performance and IT Team? Now is a really exciting time to join the Hastoe family as we kick-start 2023 with plenty of interesting projects.
In return, we’ll offer support and training through your journey with us, as well as a great network of colleagues where a friendly face is never far away. As an award winning leading rural housing provider managing 7,500 sustainable, affordable homes, there’s always a new and exciting project happening at Hastoe, while our regular all-staff get togethers will allow you to connect and develop great relationships with your colleagues across the company.
What will you be doing?
Analysing requirements, developing, and maintaining reports, visualisations and dashboards in line with agreed Key Performance Indicator definitions for operational and management performance packs
Managing all regulatory returns for the business
Supporting the Data Governance strategy; working with data owners to develop and maintain key data controls, ensuring these controls are adhered to on a regular basis. Working with the business to ensure data reporting definitions are relevant to the business needs
Working closely with stakeholders to understand business objectives and data requirements
We’re looking for?
To be considered for this role you will have the following:
Previous experience in a Data Analyst or similar role, with proven experience ideally using Power BI
Strong T-Sql querying skills
Excellent attention to detail
Strong problem solving and critical thinking skills with the ability to solve issues utilising data
Excellent interpersonal, communication and relationship building skills
The ability to adapt and organise your workload to accommodate deadlines
If you have previous experience in using Housing Management systems then this is a bonus but it’s not essential to the role. You’ll receive full training on our in house systems when you join.
What you’ll get from us:
Training opportunities to develop your skills
A team of supportive colleagues
The opportunity to make your mark on our performance reporting
A personal note from hiring manager:
“Working in the Performance & IT Team at Hastoe is working at the center of our business. You will communicate and work with all our friendly and passionate employees. The Team is supportive and approachable, and we can’t wait to welcome our new Business Intelligence Analyst into the team”.
Application
Please send your CV and supporting statement to recruitment@hastoe.com by 5pm on Sunday 26 February 2023.
We will review CVs as they come in and carry out interviews throughout the recruitment process. We reserve the right to close this vacancy early should we find a suitable candidate so to avoid missing out, don’t delay in applying for this exciting new role.
Please note, CVs sent without a supporting statement will not be considered.
Your supporting statement should include:
Your motivations for applying for the role
How you meet the person specification
What attracts you to work for a Housing Association / what you enjoy about currently working for a Housing Association
If you’d like more information about the role or have any questions about the application process, please contact the HR Team at recruitment@hastoe.com or call 0208 973 0435.
This post is subject to background checks.
Feb 07, 2023
Full time
Salary: £35,406 - £39,340
Hours: 35 per week
Location: Hybrid – Home-based / Hampton Wick, KT1
Contract: Permanent
Benefits: 25 days annual leave plus 1.5 days complimentary leave, option to purchase additional annual leave, car leasing scheme, healthcare cash plan, pension plus many more.
Why Hastoe’s different
Are you passionate about data? Do you have an eye for detail? Then you could be the one to complete our Performance and IT Team? Now is a really exciting time to join the Hastoe family as we kick-start 2023 with plenty of interesting projects.
In return, we’ll offer support and training through your journey with us, as well as a great network of colleagues where a friendly face is never far away. As an award winning leading rural housing provider managing 7,500 sustainable, affordable homes, there’s always a new and exciting project happening at Hastoe, while our regular all-staff get togethers will allow you to connect and develop great relationships with your colleagues across the company.
What will you be doing?
Analysing requirements, developing, and maintaining reports, visualisations and dashboards in line with agreed Key Performance Indicator definitions for operational and management performance packs
Managing all regulatory returns for the business
Supporting the Data Governance strategy; working with data owners to develop and maintain key data controls, ensuring these controls are adhered to on a regular basis. Working with the business to ensure data reporting definitions are relevant to the business needs
Working closely with stakeholders to understand business objectives and data requirements
We’re looking for?
To be considered for this role you will have the following:
Previous experience in a Data Analyst or similar role, with proven experience ideally using Power BI
Strong T-Sql querying skills
Excellent attention to detail
Strong problem solving and critical thinking skills with the ability to solve issues utilising data
Excellent interpersonal, communication and relationship building skills
The ability to adapt and organise your workload to accommodate deadlines
If you have previous experience in using Housing Management systems then this is a bonus but it’s not essential to the role. You’ll receive full training on our in house systems when you join.
What you’ll get from us:
Training opportunities to develop your skills
A team of supportive colleagues
The opportunity to make your mark on our performance reporting
A personal note from hiring manager:
“Working in the Performance & IT Team at Hastoe is working at the center of our business. You will communicate and work with all our friendly and passionate employees. The Team is supportive and approachable, and we can’t wait to welcome our new Business Intelligence Analyst into the team”.
Application
Please send your CV and supporting statement to recruitment@hastoe.com by 5pm on Sunday 26 February 2023.
We will review CVs as they come in and carry out interviews throughout the recruitment process. We reserve the right to close this vacancy early should we find a suitable candidate so to avoid missing out, don’t delay in applying for this exciting new role.
Please note, CVs sent without a supporting statement will not be considered.
Your supporting statement should include:
Your motivations for applying for the role
How you meet the person specification
What attracts you to work for a Housing Association / what you enjoy about currently working for a Housing Association
If you’d like more information about the role or have any questions about the application process, please contact the HR Team at recruitment@hastoe.com or call 0208 973 0435.
This post is subject to background checks.
REPORTS TO :
The Database Manager reports to the Head of IT.
SUMMARY :
The Database Manager is responsible for the development, management and maintenance of the University’s administrative IT Systems including the interfaces with other systems. The Database Manager contributes to the IT Department’s strategic objectives and operational plan in relation to management information systems.
MAIN DUTIES :
The Database Manager’s main duties are to:
be responsible for the development, management and maintenance of the University’s administrative IT systems including the interfaces with other systems (PowerCampus, Blackboard, SharePoint, WordPress, Sage Snowdrop, AKERO, Argos, etc.;
perform systems analysis, documentation and programming activities as required in conjunction with other IT staff and users;
provide 1st / 2nd line support to users of the University’s management information systems;
liaise with departments to determine their needs and develop and deliver appropriate solutions;
collaborate with colleagues within the University in the maintenance of settings and processes in the University's student information and enterprise systems with an emphasis on data standards and consistency;
facilitate and participate in the testing/debugging of system upgrades and new functionality, and diagnose and resolve problems occurring in multiple software and database platforms;
develop the capability of integration between all systems including PowerCampus, Blackboard, the University’s Portal and any other platforms which require to interact with the University’s Databases and implement in line with business requirements;
contribute to the IT Department’s strategic objectives and operational plan in relation to management information systems;
produce and analyse responses to complex queries relating to PowerCampus and assist in the writing of reports as required;
coach faculty and staff on use of systems and business processing tools;
undertake special projects and development work as required;
adhere to and promote the university’s Health and Safety policies and procedures.
LOCATION :
The Database Manager is located at the Richmond Campus. The university is anticipating a change of location to a new site in South West London in 2022.
SPECIAL NOTE :
By the nature of the duties of this position, there may be a requirement for occasional evening and weekend work. A Disclosure and Barring Service check at the enhanced level is required for this position.
GENERAL :
The above responsibilities are subject to change at the discretion of the Head of IT and shall include other responsibilities as the Head of IT may from time-to-time assign. The Head of IT may also, at their discretion, reassign some of the above responsibilities. The Head of IT will work with the Database manager to co-ordinate work and resolve problems and will evaluate the Database Manager’s performance.
PERSON SPECIFICATION
ESSENTIAL :
proven skills and experience in the use of query languages, commercial reporting tools such as SQL Server Reporting Services to develop and produce complex reports and data analysis;
knowledge of legacy products such as Informix, Solaris and the ability to extract and transfer the information into current PowerCampus interface;
experience of 4GL or 3GL programming languages to extract and manipulate database information;
experience of working with from MS SQL Server 2008 to latest, MS Reporting and Integration Services and an understanding of MS SQL stored procedures, triggers and functions and all components of SSRS, SSAS and SSIS;
be able to liaise and communicate with current suppliers i.e. Ellucian PowerCampus, Sage, Blackboard, etc., and be the technical contact for any projects involving the optimization of current business critical systems
an understanding of business systems and processes in a higher education environment;
excellent written and oral analysis and presentation skills, including the ability to convey complex ideas and data in a concise, actionable form;
strong organisation and time management skills;
the ability to build effective working relationships with a wide range of University users and external stakeholders;
experience in coaching others;
ability to grasp new concepts quickly and to work quickly and accurately;
able to work as part of a team, while taking sole responsibility for areas of a project;
able to maintain strict confidentiality of sensitive data and information;
a relevant degree or equivalent qualification or work experience.
DESIRABLE :
Experience in:
using Ellucian’s PowerCampus or a similar student information system;
NET, ADO.NET, ASP.NET, LINQ, T-SQL; PHP, C#, Java
database design and object relational mapping and performance tuning;
designing and providing training on reporting and business processing tools;
project management using PRINCE2 or similar.
Blackboard, SharePoint, WordPress, O365, version control systems
LIST OF SPECIFIC PROJECTS:
Transfer old Student Record System into current PowerCampus (PC) interface
Upgrade current MS OS 2008 R2 database servers to latest possible and transfer Power Campus
Liaise with Ellucian the software update of PowerCampus to ver. 8.6 and plan for staged upgrade to current ver. 9.2
Liaise with Marketing to help integration of PC and AKERO
Liaise with Finance to move away from PC financial customizations and transfer any student billing functionalities to PS Financials
Liaise with Infosilem to upgrade Argos and Timetabler to latest versions
Liaise with HR to scope and support upgrade of current platform
Aug 26, 2021
Full time
REPORTS TO :
The Database Manager reports to the Head of IT.
SUMMARY :
The Database Manager is responsible for the development, management and maintenance of the University’s administrative IT Systems including the interfaces with other systems. The Database Manager contributes to the IT Department’s strategic objectives and operational plan in relation to management information systems.
MAIN DUTIES :
The Database Manager’s main duties are to:
be responsible for the development, management and maintenance of the University’s administrative IT systems including the interfaces with other systems (PowerCampus, Blackboard, SharePoint, WordPress, Sage Snowdrop, AKERO, Argos, etc.;
perform systems analysis, documentation and programming activities as required in conjunction with other IT staff and users;
provide 1st / 2nd line support to users of the University’s management information systems;
liaise with departments to determine their needs and develop and deliver appropriate solutions;
collaborate with colleagues within the University in the maintenance of settings and processes in the University's student information and enterprise systems with an emphasis on data standards and consistency;
facilitate and participate in the testing/debugging of system upgrades and new functionality, and diagnose and resolve problems occurring in multiple software and database platforms;
develop the capability of integration between all systems including PowerCampus, Blackboard, the University’s Portal and any other platforms which require to interact with the University’s Databases and implement in line with business requirements;
contribute to the IT Department’s strategic objectives and operational plan in relation to management information systems;
produce and analyse responses to complex queries relating to PowerCampus and assist in the writing of reports as required;
coach faculty and staff on use of systems and business processing tools;
undertake special projects and development work as required;
adhere to and promote the university’s Health and Safety policies and procedures.
LOCATION :
The Database Manager is located at the Richmond Campus. The university is anticipating a change of location to a new site in South West London in 2022.
SPECIAL NOTE :
By the nature of the duties of this position, there may be a requirement for occasional evening and weekend work. A Disclosure and Barring Service check at the enhanced level is required for this position.
GENERAL :
The above responsibilities are subject to change at the discretion of the Head of IT and shall include other responsibilities as the Head of IT may from time-to-time assign. The Head of IT may also, at their discretion, reassign some of the above responsibilities. The Head of IT will work with the Database manager to co-ordinate work and resolve problems and will evaluate the Database Manager’s performance.
PERSON SPECIFICATION
ESSENTIAL :
proven skills and experience in the use of query languages, commercial reporting tools such as SQL Server Reporting Services to develop and produce complex reports and data analysis;
knowledge of legacy products such as Informix, Solaris and the ability to extract and transfer the information into current PowerCampus interface;
experience of 4GL or 3GL programming languages to extract and manipulate database information;
experience of working with from MS SQL Server 2008 to latest, MS Reporting and Integration Services and an understanding of MS SQL stored procedures, triggers and functions and all components of SSRS, SSAS and SSIS;
be able to liaise and communicate with current suppliers i.e. Ellucian PowerCampus, Sage, Blackboard, etc., and be the technical contact for any projects involving the optimization of current business critical systems
an understanding of business systems and processes in a higher education environment;
excellent written and oral analysis and presentation skills, including the ability to convey complex ideas and data in a concise, actionable form;
strong organisation and time management skills;
the ability to build effective working relationships with a wide range of University users and external stakeholders;
experience in coaching others;
ability to grasp new concepts quickly and to work quickly and accurately;
able to work as part of a team, while taking sole responsibility for areas of a project;
able to maintain strict confidentiality of sensitive data and information;
a relevant degree or equivalent qualification or work experience.
DESIRABLE :
Experience in:
using Ellucian’s PowerCampus or a similar student information system;
NET, ADO.NET, ASP.NET, LINQ, T-SQL; PHP, C#, Java
database design and object relational mapping and performance tuning;
designing and providing training on reporting and business processing tools;
project management using PRINCE2 or similar.
Blackboard, SharePoint, WordPress, O365, version control systems
LIST OF SPECIFIC PROJECTS:
Transfer old Student Record System into current PowerCampus (PC) interface
Upgrade current MS OS 2008 R2 database servers to latest possible and transfer Power Campus
Liaise with Ellucian the software update of PowerCampus to ver. 8.6 and plan for staged upgrade to current ver. 9.2
Liaise with Marketing to help integration of PC and AKERO
Liaise with Finance to move away from PC financial customizations and transfer any student billing functionalities to PS Financials
Liaise with Infosilem to upgrade Argos and Timetabler to latest versions
Liaise with HR to scope and support upgrade of current platform
WHAT YOU'LL DO We are seeking a strong candidate to fill the IT Network Security Solutions Architect position in the Secure Networking squad at BCG. You will be working in a Security Engineering, Architecture, and Automation capacity across BCG's global network to drive and support improvements based on new and emerging trends. Areas of focus will include implementing ZeroTrust solutions with Zscaler across Cloud providers and datacenters, applying advanced threat protection and improving compliance through network security policy management, to name a few. You Will: Utilize knowledge of security design principles to design, implement, and manage end-to-end security solutions for BCG with a focus on Zscaler and SASE technologies Apply continuous improvement by assessing BCG's security needs and provide recommendations to enhance our overall security posture Collaborate with cross-functional teams to integrate Zscaler solutions into existing IT infrastructure Conduct thorough analysis of security requirements, architecture, and policies Develop and maintain documentation for security configurations, guidelines, and best practices Stay updated on industry trends, emerging threats, and Zscaler platform updates to ensure proactive security measures Provide technical expertise creating security roadmaps to include presentations to leadership Troubleshoot and resolve complex security issues related to Zscaler Offer training and guidance to internal teams on Zscaler security solutions Support vendor assessments, including proof of concepts and research into new security technologies Prepare and review monthly status reports and statistics Work in Agile framework YOU'RE GOOD AT Securing global networks and/or large enterprise environments preferably with automation tools and practices to ensure consistency and repeatability Engineering and implementation of Zero Trust solutions Maintain knowledge base and 'as built' documentation for network security services High degree of comfort with changing and maintaining connectivity for Cloud Computing environments Successfully interfacing and connecting with skilled technologists and non-technical stakeholders Ability to work in an Agile environment leveraging strong work management, organizational and planning skills Negotiating and consensus building between stakeholders where competing priorities exist, providing well-honed influencing skills You're able to effectively handle difficult and stressful situations with poise, tact and patience, while demonstrating a sense of urgency YOU BRING (EXPERIENCE & QUALIFICATIONS) Minimum 7+ years of network security engineering experience with large scale implementations distributed globally Proven experience as a Security Solutions Architect, with a focus on Zscaler technologies In-depth knowledge of network security, cloud security, and cyber threats Strong understanding of Zscaler's platform, features, and capabilities Demonstrated ability to design and implement security solutions for diverse environments Excellent communication skills for user and leadership interactions and team collaboration Relevant certifications such as Zscaler Certified Architect (ZCA) or equivalent Familiarity with industry compliance standards and regulations Problem-solving skills and the ability to thrive in a dynamic, fast-paced environment BA degree in computer or information sciences or similar field preferred Desirable DevOps experience with automation and scripting development tools Cloud security across AWS, Azure, GCP Next Generation Firewalls DNS Security expertise Related security certifications (e.g. CISSP, CCSP, SABSA, ITIL etc.) YOU'LL WORK WITH BCG's information technology group collaboratively delivers the latest digital technologies that enable our consultants to lead and our business to grow. For our IT jobs, we seek individuals with expertise in the areas of IT infrastructure, application development, business systems, collaborative and social technologies, information security, and project leadership.
Apr 19, 2024
Full time
WHAT YOU'LL DO We are seeking a strong candidate to fill the IT Network Security Solutions Architect position in the Secure Networking squad at BCG. You will be working in a Security Engineering, Architecture, and Automation capacity across BCG's global network to drive and support improvements based on new and emerging trends. Areas of focus will include implementing ZeroTrust solutions with Zscaler across Cloud providers and datacenters, applying advanced threat protection and improving compliance through network security policy management, to name a few. You Will: Utilize knowledge of security design principles to design, implement, and manage end-to-end security solutions for BCG with a focus on Zscaler and SASE technologies Apply continuous improvement by assessing BCG's security needs and provide recommendations to enhance our overall security posture Collaborate with cross-functional teams to integrate Zscaler solutions into existing IT infrastructure Conduct thorough analysis of security requirements, architecture, and policies Develop and maintain documentation for security configurations, guidelines, and best practices Stay updated on industry trends, emerging threats, and Zscaler platform updates to ensure proactive security measures Provide technical expertise creating security roadmaps to include presentations to leadership Troubleshoot and resolve complex security issues related to Zscaler Offer training and guidance to internal teams on Zscaler security solutions Support vendor assessments, including proof of concepts and research into new security technologies Prepare and review monthly status reports and statistics Work in Agile framework YOU'RE GOOD AT Securing global networks and/or large enterprise environments preferably with automation tools and practices to ensure consistency and repeatability Engineering and implementation of Zero Trust solutions Maintain knowledge base and 'as built' documentation for network security services High degree of comfort with changing and maintaining connectivity for Cloud Computing environments Successfully interfacing and connecting with skilled technologists and non-technical stakeholders Ability to work in an Agile environment leveraging strong work management, organizational and planning skills Negotiating and consensus building between stakeholders where competing priorities exist, providing well-honed influencing skills You're able to effectively handle difficult and stressful situations with poise, tact and patience, while demonstrating a sense of urgency YOU BRING (EXPERIENCE & QUALIFICATIONS) Minimum 7+ years of network security engineering experience with large scale implementations distributed globally Proven experience as a Security Solutions Architect, with a focus on Zscaler technologies In-depth knowledge of network security, cloud security, and cyber threats Strong understanding of Zscaler's platform, features, and capabilities Demonstrated ability to design and implement security solutions for diverse environments Excellent communication skills for user and leadership interactions and team collaboration Relevant certifications such as Zscaler Certified Architect (ZCA) or equivalent Familiarity with industry compliance standards and regulations Problem-solving skills and the ability to thrive in a dynamic, fast-paced environment BA degree in computer or information sciences or similar field preferred Desirable DevOps experience with automation and scripting development tools Cloud security across AWS, Azure, GCP Next Generation Firewalls DNS Security expertise Related security certifications (e.g. CISSP, CCSP, SABSA, ITIL etc.) YOU'LL WORK WITH BCG's information technology group collaboratively delivers the latest digital technologies that enable our consultants to lead and our business to grow. For our IT jobs, we seek individuals with expertise in the areas of IT infrastructure, application development, business systems, collaborative and social technologies, information security, and project leadership.
For over 50 years we have been helping its clients deliver better business financing. Today, our products and services are used by over 120 banks and finance providers worldwide. Our flexible end-to-end platform offers them everything they need to provide an extensive range of financing products, smoothly and securely. From institutional lenders to SME specialists, our software gives our clients the agility to create new and innovative finance products that help their customers thrive. Headquartered in London, and with regional offices in California and Singapore, Lendscape employs over 200 people around the world. We continue to grow and evolve, building on our heritage while keeping pace with the changing demands of the financial software sector. About the role and our Engineering team Joining our team is an exciting opportunity to be apart of a growing bunch. As a member of a team that is spread across various parts of the world, you will gain exposure to diverse cultures and perspectives. Being a part of Lendscape while we are venturing into new countries puts you at the forefront of expansion! Our Software Engineering team is our biggest function, with 80 colleagues spread across 9 squads they play a key role ensuring we continue to be leaders in our field. We have some exciting new developments and are committed to introducing 3 additional teams to take us to over 100 colleagues in Engineering. You will be responsible for both manual and automated testing, using analytical and technical skills to have a direct impact of the quality of the software we create and deliver. How you will make a difference The Quality Lead will be responsible for leading and managing the quality assurance function within the Engineering department. The primary focus of the role is to ensure the delivery of high-quality software products through the implementation and continuous improvement of quality processes and methodologies. You are responsible for Developing and executing a comprehensive quality strategy aligned with organisational goals. Leading and mentoring a team of quality assurance professionals. Collaborating with cross-functional teams to integrate quality practices throughout the software development lifecycle. Defining, implementing and continuously monitoring quality standards, procedures, and best practices with emphasis on rigour across the three. Establishing and monitoring key performance indicators (KPIs) to measure and improve software quality. Conducting regular audits and assessments to identify areas for improvement. Overseeing the creation and execution of test plans, test cases, and test scripts. Staying abreast of industry trends and advancements in quality assurance and software testing. Driving continuous improvement initiatives to enhance overall software development efficiency and quality. Technical requirements In-depth understanding of quality assurance methodologies such as Agile, Scrum, and DevOps. Experience in implementing and managing QA processes throughout the software development lifecycle. Proficiency in using testing tools and frameworks for both manual and automated testing. Knowledge of automation tools such as Cypress, Selenium, JUnit, TestNG, or equivalent. Very strong expertise in test automation, including the ability to design, develop, and maintain automated test scripts. Competency in at least one programming language (e.g., Java, Python, C#) to facilitate automated testing and scripting. Experience with bug tracking and project management tools (e.g., Jira, Bugzilla) to manage and prioritize quality issues. Proficient in version control systems (e.g., Git) to ensure proper code management and collaboration within development teams. Understanding of performance testing concepts and tools (e.g., Apache JMeter, LoadRunner) to assess software scalability and performance. Knowledge of security testing practices and tools to identify and mitigate potential vulnerabilities in software applications. Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and their testing capabilities. Experience in testing mobile applications on various platforms (iOS, Android) and devices. Understanding of data management principles and proficiency in SQL for database testing. Skills and experience Proven experience in a leadership role within quality assurance or software testing. In-depth knowledge of quality assurance methodologies, tools, and best practices. Strong understanding of the software development lifecycle. Excellent analytical and problem-solving skills. Exceptional communication and interpersonal skills. Ability to influence and collaborate with cross-functional teams. Knowledge of continuous integration and continuous delivery (CI/CD) practices. Bachelor's/Master's degree in Computer Science, Software Engineering, or related field. Minimum of five years of experience in quality assurance/testing roles. Experience in a leadership or managerial position advantageous. What's in it for you Private medical care and cash plan Flexible working hours Continuous training Cycle scheme and sponsored gym Learning and development Wellness and mindfulness perks Colleague volunteering Life assurance Work alongside a team developing and delivering innovative technology that creates huge value for a variety of local and international clients Our culture We are very proud of our culture and our way of working. Below are our shared values and behaviours that make up our work environment and our day-to-day experience at Lendscape. Achieve great things, together: We are supportive and empathetic, always available to lend a hand when needed. Go above and beyond for customers: We are customer centric and give 100% to deliver exceptional outcomes. Everyone is willing to go the extra mile to solve the customer's biggest challenges and help them get ahead. Embrace every opportunity: We're inspired by opportunities to sustainably grow ourselves. Lendscape and our customers. Rise to the challenge: We are self-motivated, empowered with flexibility and autonomy to work in our best way. What to expect We appreciate you taking the time to apply to this role with us, and we are committed to making your journey with us as positive as possible. Interviews are a team effort and we're keen to address any queries you may have and to determine if you equally feel if we are the right choice for your career. Should your application be selected for an interview the process will be an initial conversation with our Talent Partner Safa Mohamoud. During this conversation we will explore your background, a broad overview of your skillset and what drives you. This will be followed by a conversation with our Head of Engineering, Jon Jenkins to dive deeper into your experience and equally for you to ask in depth questions about the role. You will also have the opportunity to meet with some of the members of the Engineering team to understand our ways of working a bit better. Lendscape is for everyone Lendscape is passionate about ensuring that we remain a top performing business and a fantastic place to work - a place where everyone is comfortable to work. We're a business that values equal opportunities for all and we celebrate the unique and diverse backgrounds and experiences of each individual. Interested but not sure you tick every box? We recognize that skills and experience can be gained in various ways, and we encourage you to apply for a role at our company, even if you feel your background might not perfectly align with the position. We look forward to connecting with you.
Apr 19, 2024
Full time
For over 50 years we have been helping its clients deliver better business financing. Today, our products and services are used by over 120 banks and finance providers worldwide. Our flexible end-to-end platform offers them everything they need to provide an extensive range of financing products, smoothly and securely. From institutional lenders to SME specialists, our software gives our clients the agility to create new and innovative finance products that help their customers thrive. Headquartered in London, and with regional offices in California and Singapore, Lendscape employs over 200 people around the world. We continue to grow and evolve, building on our heritage while keeping pace with the changing demands of the financial software sector. About the role and our Engineering team Joining our team is an exciting opportunity to be apart of a growing bunch. As a member of a team that is spread across various parts of the world, you will gain exposure to diverse cultures and perspectives. Being a part of Lendscape while we are venturing into new countries puts you at the forefront of expansion! Our Software Engineering team is our biggest function, with 80 colleagues spread across 9 squads they play a key role ensuring we continue to be leaders in our field. We have some exciting new developments and are committed to introducing 3 additional teams to take us to over 100 colleagues in Engineering. You will be responsible for both manual and automated testing, using analytical and technical skills to have a direct impact of the quality of the software we create and deliver. How you will make a difference The Quality Lead will be responsible for leading and managing the quality assurance function within the Engineering department. The primary focus of the role is to ensure the delivery of high-quality software products through the implementation and continuous improvement of quality processes and methodologies. You are responsible for Developing and executing a comprehensive quality strategy aligned with organisational goals. Leading and mentoring a team of quality assurance professionals. Collaborating with cross-functional teams to integrate quality practices throughout the software development lifecycle. Defining, implementing and continuously monitoring quality standards, procedures, and best practices with emphasis on rigour across the three. Establishing and monitoring key performance indicators (KPIs) to measure and improve software quality. Conducting regular audits and assessments to identify areas for improvement. Overseeing the creation and execution of test plans, test cases, and test scripts. Staying abreast of industry trends and advancements in quality assurance and software testing. Driving continuous improvement initiatives to enhance overall software development efficiency and quality. Technical requirements In-depth understanding of quality assurance methodologies such as Agile, Scrum, and DevOps. Experience in implementing and managing QA processes throughout the software development lifecycle. Proficiency in using testing tools and frameworks for both manual and automated testing. Knowledge of automation tools such as Cypress, Selenium, JUnit, TestNG, or equivalent. Very strong expertise in test automation, including the ability to design, develop, and maintain automated test scripts. Competency in at least one programming language (e.g., Java, Python, C#) to facilitate automated testing and scripting. Experience with bug tracking and project management tools (e.g., Jira, Bugzilla) to manage and prioritize quality issues. Proficient in version control systems (e.g., Git) to ensure proper code management and collaboration within development teams. Understanding of performance testing concepts and tools (e.g., Apache JMeter, LoadRunner) to assess software scalability and performance. Knowledge of security testing practices and tools to identify and mitigate potential vulnerabilities in software applications. Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and their testing capabilities. Experience in testing mobile applications on various platforms (iOS, Android) and devices. Understanding of data management principles and proficiency in SQL for database testing. Skills and experience Proven experience in a leadership role within quality assurance or software testing. In-depth knowledge of quality assurance methodologies, tools, and best practices. Strong understanding of the software development lifecycle. Excellent analytical and problem-solving skills. Exceptional communication and interpersonal skills. Ability to influence and collaborate with cross-functional teams. Knowledge of continuous integration and continuous delivery (CI/CD) practices. Bachelor's/Master's degree in Computer Science, Software Engineering, or related field. Minimum of five years of experience in quality assurance/testing roles. Experience in a leadership or managerial position advantageous. What's in it for you Private medical care and cash plan Flexible working hours Continuous training Cycle scheme and sponsored gym Learning and development Wellness and mindfulness perks Colleague volunteering Life assurance Work alongside a team developing and delivering innovative technology that creates huge value for a variety of local and international clients Our culture We are very proud of our culture and our way of working. Below are our shared values and behaviours that make up our work environment and our day-to-day experience at Lendscape. Achieve great things, together: We are supportive and empathetic, always available to lend a hand when needed. Go above and beyond for customers: We are customer centric and give 100% to deliver exceptional outcomes. Everyone is willing to go the extra mile to solve the customer's biggest challenges and help them get ahead. Embrace every opportunity: We're inspired by opportunities to sustainably grow ourselves. Lendscape and our customers. Rise to the challenge: We are self-motivated, empowered with flexibility and autonomy to work in our best way. What to expect We appreciate you taking the time to apply to this role with us, and we are committed to making your journey with us as positive as possible. Interviews are a team effort and we're keen to address any queries you may have and to determine if you equally feel if we are the right choice for your career. Should your application be selected for an interview the process will be an initial conversation with our Talent Partner Safa Mohamoud. During this conversation we will explore your background, a broad overview of your skillset and what drives you. This will be followed by a conversation with our Head of Engineering, Jon Jenkins to dive deeper into your experience and equally for you to ask in depth questions about the role. You will also have the opportunity to meet with some of the members of the Engineering team to understand our ways of working a bit better. Lendscape is for everyone Lendscape is passionate about ensuring that we remain a top performing business and a fantastic place to work - a place where everyone is comfortable to work. We're a business that values equal opportunities for all and we celebrate the unique and diverse backgrounds and experiences of each individual. Interested but not sure you tick every box? We recognize that skills and experience can be gained in various ways, and we encourage you to apply for a role at our company, even if you feel your background might not perfectly align with the position. We look forward to connecting with you.
DB Charles Recruitment are working with a client whom they hold a great relationship with and they are looking to hire a new permanent Project Analyst / Account Manager to join the business based in Lincoln. The business are currently in an excellent position with a number of high performing teams on-site and they hope to attract a candidate excited by the prospect of working with their business. The role is a permanent position for a Project Analyst / Account Manager to be based from their site in Lincoln and at times on-site with clients and to manage effectively the implementation of customer projects. Day to day duties and aspects of the role will include: Establishing, implementing and project planning all contracts Data analytical work Resolving technical & implementation issues Providing regular customer / account updates on aspects such as deadlines, costings, issues etc. Writing & creating reports, letters and other document templates Presenting and training to third parties Providing go live support Organising and carrying out training schedules Liaising and updating other internal teams Adhoc duties as and when required for each contract and customer. DB Charles have spoken at length with the client on the various skill sets and backgrounds they seek in order to hire, including a number of the below: With the diverse nature of the role, the client will consider candidates with backgrounds in one of the following; Projects, Sales, HR & Training, IT & Technical, Implementation or Support. Experience in delivering excellent customer service via phone, email & face to face Ability to conduct presentation meetings and carry out training to individuals and groups of people in face to face scenarios An IT / technical background would be an advantage or at least having a strong interest in IT and systems is a must Strong working background using MS Excel, SQL or other databases advantageous Any exposure to Project Planning Software would be great A holder of Prince 2 or similar project management qualifications would be a benefit Fantastic people & communication skills A full UK driving license or commitment to passing within 12 months Able to commit to 1 or 2 days a week in the office based in Lincoln The client is ideally looking to hire at a salary level dependent of experience of between £26,000 to £28,000K with additional benefits and expenses on offer such as private health-care insurance, a cycle-to-work scheme and many others. The role is from Monday to Friday with working hours of 8:30AM to 5:15PM and important to note, the business have a long term plan of hybrid working between a day or two in the office along with home working for the other days in the week. If interested we would love you to apply and begin speaking with us further about the role.
Apr 19, 2024
Full time
DB Charles Recruitment are working with a client whom they hold a great relationship with and they are looking to hire a new permanent Project Analyst / Account Manager to join the business based in Lincoln. The business are currently in an excellent position with a number of high performing teams on-site and they hope to attract a candidate excited by the prospect of working with their business. The role is a permanent position for a Project Analyst / Account Manager to be based from their site in Lincoln and at times on-site with clients and to manage effectively the implementation of customer projects. Day to day duties and aspects of the role will include: Establishing, implementing and project planning all contracts Data analytical work Resolving technical & implementation issues Providing regular customer / account updates on aspects such as deadlines, costings, issues etc. Writing & creating reports, letters and other document templates Presenting and training to third parties Providing go live support Organising and carrying out training schedules Liaising and updating other internal teams Adhoc duties as and when required for each contract and customer. DB Charles have spoken at length with the client on the various skill sets and backgrounds they seek in order to hire, including a number of the below: With the diverse nature of the role, the client will consider candidates with backgrounds in one of the following; Projects, Sales, HR & Training, IT & Technical, Implementation or Support. Experience in delivering excellent customer service via phone, email & face to face Ability to conduct presentation meetings and carry out training to individuals and groups of people in face to face scenarios An IT / technical background would be an advantage or at least having a strong interest in IT and systems is a must Strong working background using MS Excel, SQL or other databases advantageous Any exposure to Project Planning Software would be great A holder of Prince 2 or similar project management qualifications would be a benefit Fantastic people & communication skills A full UK driving license or commitment to passing within 12 months Able to commit to 1 or 2 days a week in the office based in Lincoln The client is ideally looking to hire at a salary level dependent of experience of between £26,000 to £28,000K with additional benefits and expenses on offer such as private health-care insurance, a cycle-to-work scheme and many others. The role is from Monday to Friday with working hours of 8:30AM to 5:15PM and important to note, the business have a long term plan of hybrid working between a day or two in the office along with home working for the other days in the week. If interested we would love you to apply and begin speaking with us further about the role.
Company description: SGB Job description: Information Security Coordinator We have an exciting opportunity for an organised individual to join our Information Security team at our Head Office in Milton Keynes. Your main responsibility as the Information Security Coordinator will be to collaborate with your IT colleagues to create and execute an extensive information security plan.You will be able to demonstrate excellent interpersonal skills, you will thrive in a busy and fast paced environment, and you will bring your expertise and attention to detail to provide first-class front-line assistance to our business. Key Responsibilities: Support Scania in the coordination and facilitation of Information Risk Assessments using approved corporate tools and methods. Work collaboratively across business functions to make information security an integrated part of daily operations and processes. Support colleagues to comply with Scania's information security principles, rules and standards. Act as the first point of contact for managing information security requests and queries via the group mailbox and other workflow management tools. Coordinate and facilitate Scania information security awareness activities. Support critical IT projects to ensure that identified security issues are addressed throughout the project life cycle. Support security processes, procedures, and service-level agreements (SLAs) to ensure that security controls are managed and maintained. MEET THE MANAGER Michelle is looking for the successful candidate to have a passion to learn and a proactive approach to contribute fresh ideas. The ideal candidate will be a collaborative team player who possesses a skill for fostering positive working relationships.Quote from Michelle "At Scania, the centre of the business is our incredible people, making every day unique and filled with continuous learning. We embrace new and different aspects of our business in an ever-changing environment". Working for Scania is not just about the job. It's about you too, and this is where the company goes the extra mile and provides an industry leading employment package. We offer an excellent benefits package which includes a pension scheme, complementary life insurance, financial incentive schemes and discounts on major retail outlets including groceries. At Scania we invest considerably in colleague development, and you can expect to receive comprehensive training and career progression not only in the UK but throughout our Global organisation. We have a strong and supportive culture, where each individual is seen, respected and has the potential to contribute. We trust each other to act and make decisions, and we believe in a more flexible future workplace based on individual needs. For us, diversity and inclusion is a strategic necessity. By having colleagues with the widest possible range of skills, knowledge, backgrounds, and experiences, we ensure we have the right people and together with an inclusive corporate culture, this drives our business forward. We want our colleagues to feel proud and happy to work for us, no matter where they are from or who they are, and we strive to achieve an inclusive and family-friendly environment for everyone. Scania is dedicated to delivering exceptional products and services to our customers and the successful candidate will reflect our core values; CUSTOMER FIRST, RESPECT, ELIMINATION OF WASTE, RESPONSIBILITY and TEAM SPIRIT in all we do.
Apr 19, 2024
Full time
Company description: SGB Job description: Information Security Coordinator We have an exciting opportunity for an organised individual to join our Information Security team at our Head Office in Milton Keynes. Your main responsibility as the Information Security Coordinator will be to collaborate with your IT colleagues to create and execute an extensive information security plan.You will be able to demonstrate excellent interpersonal skills, you will thrive in a busy and fast paced environment, and you will bring your expertise and attention to detail to provide first-class front-line assistance to our business. Key Responsibilities: Support Scania in the coordination and facilitation of Information Risk Assessments using approved corporate tools and methods. Work collaboratively across business functions to make information security an integrated part of daily operations and processes. Support colleagues to comply with Scania's information security principles, rules and standards. Act as the first point of contact for managing information security requests and queries via the group mailbox and other workflow management tools. Coordinate and facilitate Scania information security awareness activities. Support critical IT projects to ensure that identified security issues are addressed throughout the project life cycle. Support security processes, procedures, and service-level agreements (SLAs) to ensure that security controls are managed and maintained. MEET THE MANAGER Michelle is looking for the successful candidate to have a passion to learn and a proactive approach to contribute fresh ideas. The ideal candidate will be a collaborative team player who possesses a skill for fostering positive working relationships.Quote from Michelle "At Scania, the centre of the business is our incredible people, making every day unique and filled with continuous learning. We embrace new and different aspects of our business in an ever-changing environment". Working for Scania is not just about the job. It's about you too, and this is where the company goes the extra mile and provides an industry leading employment package. We offer an excellent benefits package which includes a pension scheme, complementary life insurance, financial incentive schemes and discounts on major retail outlets including groceries. At Scania we invest considerably in colleague development, and you can expect to receive comprehensive training and career progression not only in the UK but throughout our Global organisation. We have a strong and supportive culture, where each individual is seen, respected and has the potential to contribute. We trust each other to act and make decisions, and we believe in a more flexible future workplace based on individual needs. For us, diversity and inclusion is a strategic necessity. By having colleagues with the widest possible range of skills, knowledge, backgrounds, and experiences, we ensure we have the right people and together with an inclusive corporate culture, this drives our business forward. We want our colleagues to feel proud and happy to work for us, no matter where they are from or who they are, and we strive to achieve an inclusive and family-friendly environment for everyone. Scania is dedicated to delivering exceptional products and services to our customers and the successful candidate will reflect our core values; CUSTOMER FIRST, RESPECT, ELIMINATION OF WASTE, RESPONSIBILITY and TEAM SPIRIT in all we do.
The Senior Product Manager reports to the Head of IT and leads the new Product division of the IT department. Responsibilities: The Senior Product Manager's responsibilities are focused on development, continuous improvement and maintenance of bespoke IT Products developed in-house by Partners. The Senior Product Manager works in close collaboration with the Systems and Training team whose focus is on implementation, continuous improvement and maintenance of externally provided systems and interfaces between those systems. The split of responsibilities between the two teams is defined by the element of IT infrastructure which the team is responsible for developing and maintaining. The Senior Product Manager has the following responsibilities: API Implement infrastructure and processes to ensure API can efficiently meet the demands of the business as it expands, maintaining very high responsiveness and availability. Develop and manage the API roadmap. Coordinate with App, Website and other product owners to ensure alignment of the roadmap with their needs. Manage internal and external development resources to deliver the API roadmap on time and budget. Closely collaborate with the Operations teams to embed change or processes required to support the functionality & performance of the API. Collaborate with the Data Protection and Information Security team to ensure high levels of compliance in API. Maintain API documentation to enable parties to integrate it effectively. Implement and manage version control on the API. When needed, build an internal development team. Manage delivery of future bespoke Products delivered by the IT Team Work with Doctors, Medical Secretaries, patients and other users to identify opportunities to innovate. Scope initial requirements for new product functionality. Develop business cases for approval. Develop project plans and budgets. Manage internal or external developers to deliver required functionality. Collaborate with other teams throughout (Operations, Data Protection and Information Security, Guest Experience, Commercial, etc.) to ensure new products are successful. Collaborate with stakeholders to prioritise and define product requirements, ensuring they align with business objectives and customer expectations. Maintenance & continuous improvement of all bespoke products. Implement feedback mechanisms to drive continuous improvement of all bespoke WHP products Partner with the Commercials team to develop go-to-market strategies, product positioning, and effective product messaging. Stay up-to-date with industry trends, emerging technologies, and best practices in product management, bringing new ideas and approaches to the team. Strategic IT projects Manage delivery of major IT projects across WHP, including those outside the bespoke systems arena. Project will be to lead the roll-out of a Clinic Letters interface to Seamless Practice Management. Seamless Practice Management Support the Systems and Training team in maintaining and expanding the Seamless Practice Management interfaces. Support the Systems and Interoperability team to expand and improve Seamless Practice Management interfaces. Support the Systems and Interoperability team in working with external partners. IT Leadership and support. As a senior member of the IT Team, the Product Manager would be expected to support the Head of IT and other members of the IT team, for example: Deputising for the Head of IT as required. Developing product & project management infrastructure and skills across the team. Crisis management. Mentoring, advising and training members of the team. Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative. BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.
Apr 19, 2024
Full time
The Senior Product Manager reports to the Head of IT and leads the new Product division of the IT department. Responsibilities: The Senior Product Manager's responsibilities are focused on development, continuous improvement and maintenance of bespoke IT Products developed in-house by Partners. The Senior Product Manager works in close collaboration with the Systems and Training team whose focus is on implementation, continuous improvement and maintenance of externally provided systems and interfaces between those systems. The split of responsibilities between the two teams is defined by the element of IT infrastructure which the team is responsible for developing and maintaining. The Senior Product Manager has the following responsibilities: API Implement infrastructure and processes to ensure API can efficiently meet the demands of the business as it expands, maintaining very high responsiveness and availability. Develop and manage the API roadmap. Coordinate with App, Website and other product owners to ensure alignment of the roadmap with their needs. Manage internal and external development resources to deliver the API roadmap on time and budget. Closely collaborate with the Operations teams to embed change or processes required to support the functionality & performance of the API. Collaborate with the Data Protection and Information Security team to ensure high levels of compliance in API. Maintain API documentation to enable parties to integrate it effectively. Implement and manage version control on the API. When needed, build an internal development team. Manage delivery of future bespoke Products delivered by the IT Team Work with Doctors, Medical Secretaries, patients and other users to identify opportunities to innovate. Scope initial requirements for new product functionality. Develop business cases for approval. Develop project plans and budgets. Manage internal or external developers to deliver required functionality. Collaborate with other teams throughout (Operations, Data Protection and Information Security, Guest Experience, Commercial, etc.) to ensure new products are successful. Collaborate with stakeholders to prioritise and define product requirements, ensuring they align with business objectives and customer expectations. Maintenance & continuous improvement of all bespoke products. Implement feedback mechanisms to drive continuous improvement of all bespoke WHP products Partner with the Commercials team to develop go-to-market strategies, product positioning, and effective product messaging. Stay up-to-date with industry trends, emerging technologies, and best practices in product management, bringing new ideas and approaches to the team. Strategic IT projects Manage delivery of major IT projects across WHP, including those outside the bespoke systems arena. Project will be to lead the roll-out of a Clinic Letters interface to Seamless Practice Management. Seamless Practice Management Support the Systems and Training team in maintaining and expanding the Seamless Practice Management interfaces. Support the Systems and Interoperability team to expand and improve Seamless Practice Management interfaces. Support the Systems and Interoperability team in working with external partners. IT Leadership and support. As a senior member of the IT Team, the Product Manager would be expected to support the Head of IT and other members of the IT team, for example: Deputising for the Head of IT as required. Developing product & project management infrastructure and skills across the team. Crisis management. Mentoring, advising and training members of the team. Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative. BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.
Prestigious opportunity with a UK Market leader for an Infrastructure Engineer - O365 & Cloud! Supporting around 2500 users across over 350 locations, we are seeking an ambitious individual to join our success story. We are a continually expanding technology team providing support within Operations, Applications, Service Desk and Infrastructure. This includes but is not limited to print, network, communications, Citrix, Desktops, AD and security. As one of our Infrastructure Engineers you will specialise in O365 and Cloud and be responsible for:- Administration and management of the Microsoft Cloud Environment. Documentation of the cloud environment through a process of continual improvement. Performing tenant to tenant migrations using 3rd party tools. Proactive monitoring and fault-finding of cloud infrastructure, ensuring the availability, integrity, performance, resilience (inc. backups). Disaster recovery planning, implementation, and remediation for all systems. Assist with the implementation, enforcement, and review of security policies with security personnel. Provide cover for all other key elements of IT Infrastructure within the business Timely escalation of issues to IT Service Desk Manager. Contribute to the planning and implementation of multiple projects. Training of Service Desk and Infrastructure team in any service-related provision. Provide systems training, 1 to 1 or group training, on any aspect of systems or procedures. If you possess a combination of some of the following skills then LETS TALK! System analysis, capacity planning, testing, and troubleshooting knowledge. Experience in AD, DNS, DHCP, DFS, GPO. Tenant migrations. Experience of cloud platforms (Azure, AWS) Cloud-based technologies, O365, Exchange Online and Azure O365 Skills including usage, licencing, and administration. InTune VMWare ITIL knowledge including change, problem, and incident management is advantageous but not essential. Extensive knowledge of key infrastructure elements. In return, you will be rewarded with ongoing training and career development in an enjoyable team environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 18, 2024
Full time
Prestigious opportunity with a UK Market leader for an Infrastructure Engineer - O365 & Cloud! Supporting around 2500 users across over 350 locations, we are seeking an ambitious individual to join our success story. We are a continually expanding technology team providing support within Operations, Applications, Service Desk and Infrastructure. This includes but is not limited to print, network, communications, Citrix, Desktops, AD and security. As one of our Infrastructure Engineers you will specialise in O365 and Cloud and be responsible for:- Administration and management of the Microsoft Cloud Environment. Documentation of the cloud environment through a process of continual improvement. Performing tenant to tenant migrations using 3rd party tools. Proactive monitoring and fault-finding of cloud infrastructure, ensuring the availability, integrity, performance, resilience (inc. backups). Disaster recovery planning, implementation, and remediation for all systems. Assist with the implementation, enforcement, and review of security policies with security personnel. Provide cover for all other key elements of IT Infrastructure within the business Timely escalation of issues to IT Service Desk Manager. Contribute to the planning and implementation of multiple projects. Training of Service Desk and Infrastructure team in any service-related provision. Provide systems training, 1 to 1 or group training, on any aspect of systems or procedures. If you possess a combination of some of the following skills then LETS TALK! System analysis, capacity planning, testing, and troubleshooting knowledge. Experience in AD, DNS, DHCP, DFS, GPO. Tenant migrations. Experience of cloud platforms (Azure, AWS) Cloud-based technologies, O365, Exchange Online and Azure O365 Skills including usage, licencing, and administration. InTune VMWare ITIL knowledge including change, problem, and incident management is advantageous but not essential. Extensive knowledge of key infrastructure elements. In return, you will be rewarded with ongoing training and career development in an enjoyable team environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Audio Visual Project Manager Job Description: My client is seeking an experienced Audio Visual Project Manager with expertise in smart homes to lead their projects in designing and implementing cutting-edge AV solutions. As an integral member of the team, you will be responsible for managing all aspects of AV projects, from initial concept to final installation, with a focus on delivering exceptional results for clients' smart home environments. Responsibilities: Lead the planning, coordination, and execution of audio visual projects for smart homes, ensuring alignment with client requirements, timelines, and budgets. Collaborate with clients, architects, interior designers, and subcontractors to develop customised AV solutions that enhance the functionality and aesthetics of smart home environments. Manage project schedules, resources, and budgets to ensure on-time delivery and cost-effective execution. Oversee the installation, configuration, and integration of audio, video, lighting, and control systems, including smart home automation technologies. Conduct site visits, inspections, and quality assurance checks to ensure adherence to project specifications and industry standards. Provide technical expertise and guidance to project team members, subcontractors, and clients throughout the project lifecycle. Proactively identify risks, issues, and opportunities for improvement, and implement appropriate mitigation strategies. Foster positive relationships with clients and stakeholders by delivering high-quality workmanship and superior customer service. Requirements: Proven experience as an Audio Visual Project Manager Strong technical knowledge of audio visual systems, home automation technologies, and integration protocols. Experience with leading AV manufacturers and products, such as Crestron, Control4, Lutron, etc. Excellent project management skills, including the ability to prioritize tasks, manage multiple projects simultaneously, and drive results. Exceptional communication, negotiation, and interpersonal skills. Ability to travel to project sites Benefits: 29 days holiday + Christmas shutdown + Birthday off Company credit card for all expenses Social events / awards Training and certifications If this role sounds like something of interest, please apply with an up-to-date CV and a member of our team will be in contact with more information regarding the opportunity.
Apr 18, 2024
Full time
Audio Visual Project Manager Job Description: My client is seeking an experienced Audio Visual Project Manager with expertise in smart homes to lead their projects in designing and implementing cutting-edge AV solutions. As an integral member of the team, you will be responsible for managing all aspects of AV projects, from initial concept to final installation, with a focus on delivering exceptional results for clients' smart home environments. Responsibilities: Lead the planning, coordination, and execution of audio visual projects for smart homes, ensuring alignment with client requirements, timelines, and budgets. Collaborate with clients, architects, interior designers, and subcontractors to develop customised AV solutions that enhance the functionality and aesthetics of smart home environments. Manage project schedules, resources, and budgets to ensure on-time delivery and cost-effective execution. Oversee the installation, configuration, and integration of audio, video, lighting, and control systems, including smart home automation technologies. Conduct site visits, inspections, and quality assurance checks to ensure adherence to project specifications and industry standards. Provide technical expertise and guidance to project team members, subcontractors, and clients throughout the project lifecycle. Proactively identify risks, issues, and opportunities for improvement, and implement appropriate mitigation strategies. Foster positive relationships with clients and stakeholders by delivering high-quality workmanship and superior customer service. Requirements: Proven experience as an Audio Visual Project Manager Strong technical knowledge of audio visual systems, home automation technologies, and integration protocols. Experience with leading AV manufacturers and products, such as Crestron, Control4, Lutron, etc. Excellent project management skills, including the ability to prioritize tasks, manage multiple projects simultaneously, and drive results. Exceptional communication, negotiation, and interpersonal skills. Ability to travel to project sites Benefits: 29 days holiday + Christmas shutdown + Birthday off Company credit card for all expenses Social events / awards Training and certifications If this role sounds like something of interest, please apply with an up-to-date CV and a member of our team will be in contact with more information regarding the opportunity.
IT Support Engineer required for a growing charity based in Glasgow. 12-Month FTC. They are a charity for a great cause providing free support and information in all their centres across the UK as well as online. They have big ambitions to open more centres within the next few years and with all this growth, all of their IT will be brought in house! You will join a small team of engineers, working closely with the IT Manager and be the first point of contact for all the centres across Scotland, providing 2nd line support both internally and externally. You will provide advise and training to the members of the systems and contribute to the development of IT policies. they are continuously modernising their tech stacks so it's a great chance for you to get hands on with projects such as migrations over to SharePoint and expand your skill set! You will have the following Skills/Experience - Experience within a similar role (2nd Line background) Cloud experience - ideally Azure. Experience with remote desktop and networks (VPN, Firewalls) Comfortable with a mix of both Mac and PC You may be required to travel to the centres across Scotland for projects, either by car or public transport - which you can expense back. They are keen to have you in the office as you will be the main point of contact for any IT queries in the Glasgow office, and there may be some occasional unsociable hours should there be any work that needs completed on a certain day/ afterhours - this shouldn't happen to often! This is a 12-Month FTC but a high chance of the role becoming permanent. The salary on offer is 28K-36K depending on experience, along with a strong benefits package. If you want to join a company who benefits people in need and has the opportunity to upskill your technology, please apply!
Apr 18, 2024
Full time
IT Support Engineer required for a growing charity based in Glasgow. 12-Month FTC. They are a charity for a great cause providing free support and information in all their centres across the UK as well as online. They have big ambitions to open more centres within the next few years and with all this growth, all of their IT will be brought in house! You will join a small team of engineers, working closely with the IT Manager and be the first point of contact for all the centres across Scotland, providing 2nd line support both internally and externally. You will provide advise and training to the members of the systems and contribute to the development of IT policies. they are continuously modernising their tech stacks so it's a great chance for you to get hands on with projects such as migrations over to SharePoint and expand your skill set! You will have the following Skills/Experience - Experience within a similar role (2nd Line background) Cloud experience - ideally Azure. Experience with remote desktop and networks (VPN, Firewalls) Comfortable with a mix of both Mac and PC You may be required to travel to the centres across Scotland for projects, either by car or public transport - which you can expense back. They are keen to have you in the office as you will be the main point of contact for any IT queries in the Glasgow office, and there may be some occasional unsociable hours should there be any work that needs completed on a certain day/ afterhours - this shouldn't happen to often! This is a 12-Month FTC but a high chance of the role becoming permanent. The salary on offer is 28K-36K depending on experience, along with a strong benefits package. If you want to join a company who benefits people in need and has the opportunity to upskill your technology, please apply!
LED/Video Technician Virtual Production/Events London-based company - Occasional UK and International Travel 35-40k base + Package Our client is searching for an experienced LED/Video Technician to join their pioneering team in the field of film, TV, and cutting-edge video technology. They collaborate with some of the world's most iconic brands, delivering unparalleled video technology and services. Their mission? To turn imagination into reality, whether it's in state-of-the-art independent film studios or renowned film studios across the UK. Innovation in Motion: The company prides itself on being an industry pioneer, and working with the latest LED Video Wall technology. They are the go-to supplier for Virtual Production Studios and extend their expertise into live events, e-sports, broadcast, and retail. The Stars of Their Show: What sets them apart is their talented team of experts - working closely with the Technical Manager, you will be working on exciting, engaging and memorable projects that leave a lasting impact. What's the goal? Liaise closely with their Technical Sales team to bring their client's visions to life. Ultimately, create brilliant video solutions as part of the technical team, working closely with the Technical Manager. You'll be the go-to person for their clients and, where required, lead a team of freelancers and crew on larger projects. To Qualify for the LED/Video Technician role You are an experienced Video Technician. You are experienced in working with at least one of the following content control systems; Resolume, Pixera, Disguise, Barco, etc., and/or are eager to learn and would be happy to go on training camps organised by them. Although not essential, you are experienced in working with modular LED panels - Training in handling LED Panels and LED processing with Novastar and Brompton will be provided in any case. You are the trusted problem solver. Your colleagues and clients rely on your expertise to find solutions. Even when faced with a challenge for which you don't have an immediate answer, you see it as a challenge to solve it! You can see when systems or processes need to be improved or changed and can feed this information back to the wider internal team during their regular catch-ups and where necessary implement the changes once agreed. A typical day with them: at an LED/Video Technician Arriving at the site to set up, test & run video content on the chosen media server. Setting up, calibrating & operating modular LED video walls is being used in a number of different ways. Supporting the operations team with the preparation of equipment going to and coming from various projects. Supporting the operations team with testing and maintenance of their video media servers and modular LED panels, ensuring they are in perfect condition for their clients. Reviewing project RAMS to ensure you, and where required, all team members follow the Health and safety measures put in place. Why join them as an LED/Video Technician Highly competitive salary. Company health insurance scheme. 24 days of holiday per year plus bank holidays. Your birthday off each year. Your holiday entitlement will increase by 1 day after each year of service up to a maximum of 30 days of holiday plus bank holidays. Opportunities to join company away days and events. Great benefits package! Ready to embark on an exciting journey in the world of video technology? Apply now and be part of something extraordinary!
Apr 18, 2024
Full time
LED/Video Technician Virtual Production/Events London-based company - Occasional UK and International Travel 35-40k base + Package Our client is searching for an experienced LED/Video Technician to join their pioneering team in the field of film, TV, and cutting-edge video technology. They collaborate with some of the world's most iconic brands, delivering unparalleled video technology and services. Their mission? To turn imagination into reality, whether it's in state-of-the-art independent film studios or renowned film studios across the UK. Innovation in Motion: The company prides itself on being an industry pioneer, and working with the latest LED Video Wall technology. They are the go-to supplier for Virtual Production Studios and extend their expertise into live events, e-sports, broadcast, and retail. The Stars of Their Show: What sets them apart is their talented team of experts - working closely with the Technical Manager, you will be working on exciting, engaging and memorable projects that leave a lasting impact. What's the goal? Liaise closely with their Technical Sales team to bring their client's visions to life. Ultimately, create brilliant video solutions as part of the technical team, working closely with the Technical Manager. You'll be the go-to person for their clients and, where required, lead a team of freelancers and crew on larger projects. To Qualify for the LED/Video Technician role You are an experienced Video Technician. You are experienced in working with at least one of the following content control systems; Resolume, Pixera, Disguise, Barco, etc., and/or are eager to learn and would be happy to go on training camps organised by them. Although not essential, you are experienced in working with modular LED panels - Training in handling LED Panels and LED processing with Novastar and Brompton will be provided in any case. You are the trusted problem solver. Your colleagues and clients rely on your expertise to find solutions. Even when faced with a challenge for which you don't have an immediate answer, you see it as a challenge to solve it! You can see when systems or processes need to be improved or changed and can feed this information back to the wider internal team during their regular catch-ups and where necessary implement the changes once agreed. A typical day with them: at an LED/Video Technician Arriving at the site to set up, test & run video content on the chosen media server. Setting up, calibrating & operating modular LED video walls is being used in a number of different ways. Supporting the operations team with the preparation of equipment going to and coming from various projects. Supporting the operations team with testing and maintenance of their video media servers and modular LED panels, ensuring they are in perfect condition for their clients. Reviewing project RAMS to ensure you, and where required, all team members follow the Health and safety measures put in place. Why join them as an LED/Video Technician Highly competitive salary. Company health insurance scheme. 24 days of holiday per year plus bank holidays. Your birthday off each year. Your holiday entitlement will increase by 1 day after each year of service up to a maximum of 30 days of holiday plus bank holidays. Opportunities to join company away days and events. Great benefits package! Ready to embark on an exciting journey in the world of video technology? Apply now and be part of something extraordinary!
Information Security Officer £65,000 Emersons Green, Bristol We are excited to be recruiting an Information Security Officer to be based in our Bristol office. This is a newly created position as part of our continued investment in technology and provides the opportunity to grow and lead the information security capability, for Ian Willaims. This will enable us to continue to innovate within our sector and support our mission to provide high quality services to our customers and improve the communities in which we operate. Autonomy, the buy in from board level to evolve the information security capability and the investment in a modern tech stack and are all reasons to join Ian Williams. The Information Security Officer will be responsible for: Working with the IT manager to define and implement an Information Security strategy and Information Security Management System. Work closely with the Ian Williams Cyber Security Operations Centre (CSOC) to review the current cyber security posture and prioritise areas for improvement. Proactively managing and developing Ian Williams ongoing annual adherence to current Cyber Essentials standards and annual audit and accreditation Management of ongoing penetration testing and vulnerability checks, taking ownership of the programme of work to resolve any weakness identified Development and implementation of a Data Loss Prevention strategy, working closely with key stakeholders to drive adoption and compliance within the wider business. Enforcing suitable and relevant information security policies, ensuring that these are compliant with the Data Protection Act 2018 and other legislation and regulations related to information security. Building and implementing an information security awareness training programme and providing ongoing evaluation of that. Providing stakeholder support to technology projects, to advise on security considerations Providing regular reporting on key management information and progress reports What will you bring as an Information Security Officer? A team player, with a strong work ethic who strives to provide the best level of customer satisfaction. A strong technical aptitude and in-depth knowledge of information security. Attention to detail with a logical approach to problems and projects, drawing relevant information from all parties and solving problems efficiently. Working in a structured manner with excellent organisational skills, prioritising own workload and meeting agreed timescales. The ability to communicates and document complex technical concepts clearly to a non-technical audience. A self-motivated individual, demonstrating a "cando" attitude. Clearly identifying opportunities for improvement in information security and IT process. The ability to build strong relationships with peers and key stakeholders. Treating information relating to Ian William's and its employees in confidence and in line with Data Protection legislation. Benefits: Be part of our company profit share scheme. Let us help you prepare for your future with an employer pension contribution. 23 days annual leave, (25 days after 5 years) buy up to 5 days or sell up to 3 days per year. Life Insurance. Enhanced maternity/ paternity pay. We want our employees to have a well-balanced work/ life balance, therefore flexible working patterns would be considered. Access to an employee assistance programme to support employee's health and wellbeing. Annual pay reviews. Training and development opportunities. Trade discounts from our preferred suppliers for you and your friends and family. Specsavers vouchers. About Ian Williams Limited Ian Williams are one of the UK's largest privately owned property services companies, at the forefront of delivering innovative planned and responsive maintenance services to homes and buildings. We are on an ambitious, exciting and sustainable growth journey, already supported by a record level secured orderbook. 80% of our work takes place in the social housing and public sectors- empowering our teams to apply their skills for technology for good. IT at Ian Williams We recently launched a new IT Vision and 5-year Strategy focussed on digital and technology transformation. Our vision is to enable secure and consistent growth through trusted business partnerships, value-add digitisation, optimisation, and delighting customers. Discover more from our website, LinkedIn, Indeed and Glassdoor pages. Ian Williams is committed to creating a diverse environment and is proud to be an equal opportunity employer. Diversity is more than a commitment at Ian Williams-it is the foundation of what we do. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity and all other characteristics that make us different. We reserve the right to shortlist prior to the closing date based on application volumes. Ian Williams Limited will use applicants' details for recruitment purposes only. For more information please read our Candidate Privacy Notice located on our website.
Apr 18, 2024
Full time
Information Security Officer £65,000 Emersons Green, Bristol We are excited to be recruiting an Information Security Officer to be based in our Bristol office. This is a newly created position as part of our continued investment in technology and provides the opportunity to grow and lead the information security capability, for Ian Willaims. This will enable us to continue to innovate within our sector and support our mission to provide high quality services to our customers and improve the communities in which we operate. Autonomy, the buy in from board level to evolve the information security capability and the investment in a modern tech stack and are all reasons to join Ian Williams. The Information Security Officer will be responsible for: Working with the IT manager to define and implement an Information Security strategy and Information Security Management System. Work closely with the Ian Williams Cyber Security Operations Centre (CSOC) to review the current cyber security posture and prioritise areas for improvement. Proactively managing and developing Ian Williams ongoing annual adherence to current Cyber Essentials standards and annual audit and accreditation Management of ongoing penetration testing and vulnerability checks, taking ownership of the programme of work to resolve any weakness identified Development and implementation of a Data Loss Prevention strategy, working closely with key stakeholders to drive adoption and compliance within the wider business. Enforcing suitable and relevant information security policies, ensuring that these are compliant with the Data Protection Act 2018 and other legislation and regulations related to information security. Building and implementing an information security awareness training programme and providing ongoing evaluation of that. Providing stakeholder support to technology projects, to advise on security considerations Providing regular reporting on key management information and progress reports What will you bring as an Information Security Officer? A team player, with a strong work ethic who strives to provide the best level of customer satisfaction. A strong technical aptitude and in-depth knowledge of information security. Attention to detail with a logical approach to problems and projects, drawing relevant information from all parties and solving problems efficiently. Working in a structured manner with excellent organisational skills, prioritising own workload and meeting agreed timescales. The ability to communicates and document complex technical concepts clearly to a non-technical audience. A self-motivated individual, demonstrating a "cando" attitude. Clearly identifying opportunities for improvement in information security and IT process. The ability to build strong relationships with peers and key stakeholders. Treating information relating to Ian William's and its employees in confidence and in line with Data Protection legislation. Benefits: Be part of our company profit share scheme. Let us help you prepare for your future with an employer pension contribution. 23 days annual leave, (25 days after 5 years) buy up to 5 days or sell up to 3 days per year. Life Insurance. Enhanced maternity/ paternity pay. We want our employees to have a well-balanced work/ life balance, therefore flexible working patterns would be considered. Access to an employee assistance programme to support employee's health and wellbeing. Annual pay reviews. Training and development opportunities. Trade discounts from our preferred suppliers for you and your friends and family. Specsavers vouchers. About Ian Williams Limited Ian Williams are one of the UK's largest privately owned property services companies, at the forefront of delivering innovative planned and responsive maintenance services to homes and buildings. We are on an ambitious, exciting and sustainable growth journey, already supported by a record level secured orderbook. 80% of our work takes place in the social housing and public sectors- empowering our teams to apply their skills for technology for good. IT at Ian Williams We recently launched a new IT Vision and 5-year Strategy focussed on digital and technology transformation. Our vision is to enable secure and consistent growth through trusted business partnerships, value-add digitisation, optimisation, and delighting customers. Discover more from our website, LinkedIn, Indeed and Glassdoor pages. Ian Williams is committed to creating a diverse environment and is proud to be an equal opportunity employer. Diversity is more than a commitment at Ian Williams-it is the foundation of what we do. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity and all other characteristics that make us different. We reserve the right to shortlist prior to the closing date based on application volumes. Ian Williams Limited will use applicants' details for recruitment purposes only. For more information please read our Candidate Privacy Notice located on our website.
Ernest Gordon Recruitment Limited
Cranleigh, Surrey
Junior Digital Project Manager £30,000 - £35,000 + Birthday Off +Progression + Training + Company Benefits Surrey/ Cranleigh Are you are a web designer or similar with a software/digital agency background looking to kickstart your career as a project manager in an exciting role managing digital projects for a bespoke web designer company who pride themselves on their great work environment where you will have numerous opportunities to progress? This bespoke web designer company provide a variety of services such as website design and branding services. With an ever increasing workload, they are looking to expand their team of 13. They supply into a range of sectors such as retail and provide services to companies of all sizes from small to UK wide businesses. This office-based role will see you working Mon-Fri (09:00am-17:30),overseeing the full project life cycle, managing projects, liaising with clients and stakeholders, budgeting, ensuring deadlines are met and managing project time lines. You will also have the opportunity to take the next step in your career to Project Manager. This exciting role would suit a web designer or similar ready to work for a company that pride themselves on their friendly work environment where you will always have access and snacks, coffee and parking with your birthday guaranteed to be off. The Role: Overseeing the full project life cycle, managing projects, liaising with clients and stakeholders. Budgeting, ensuring deadlines are met and managing project time lines. Office-based role Mon-Fri (09:00am-17:30) The Person: Web Designer or similar Software background/ Digital Agency Background Based near Surrey/ Cranleigh Based near Surrey/ Cranleigh Key Word - Project Manager, Web Designer, Software, Digital Agency, Websites, Designer, IT, Surrey, stakeholders, deadlines, Progression, Training, Surrey, Cranleigh, London Reference Number - BBBH If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Apr 18, 2024
Full time
Junior Digital Project Manager £30,000 - £35,000 + Birthday Off +Progression + Training + Company Benefits Surrey/ Cranleigh Are you are a web designer or similar with a software/digital agency background looking to kickstart your career as a project manager in an exciting role managing digital projects for a bespoke web designer company who pride themselves on their great work environment where you will have numerous opportunities to progress? This bespoke web designer company provide a variety of services such as website design and branding services. With an ever increasing workload, they are looking to expand their team of 13. They supply into a range of sectors such as retail and provide services to companies of all sizes from small to UK wide businesses. This office-based role will see you working Mon-Fri (09:00am-17:30),overseeing the full project life cycle, managing projects, liaising with clients and stakeholders, budgeting, ensuring deadlines are met and managing project time lines. You will also have the opportunity to take the next step in your career to Project Manager. This exciting role would suit a web designer or similar ready to work for a company that pride themselves on their friendly work environment where you will always have access and snacks, coffee and parking with your birthday guaranteed to be off. The Role: Overseeing the full project life cycle, managing projects, liaising with clients and stakeholders. Budgeting, ensuring deadlines are met and managing project time lines. Office-based role Mon-Fri (09:00am-17:30) The Person: Web Designer or similar Software background/ Digital Agency Background Based near Surrey/ Cranleigh Based near Surrey/ Cranleigh Key Word - Project Manager, Web Designer, Software, Digital Agency, Websites, Designer, IT, Surrey, stakeholders, deadlines, Progression, Training, Surrey, Cranleigh, London Reference Number - BBBH If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
ILS Engineer Job Type: Full-time Location: Swindon (with potential UK and overseas travel) Salary: Competitive We are seeking an experienced Integrated Logistic Support (ILS) Engineer to join our expanding Government Solutions EMEA team. This role involves providing ILS engineering support to current UK MOD projects and other UK Government Departments. The successful candidate will be responsible for managing ILS and service support projects, ensuring that all requirements and outputs are delivered on time, within budget, and to the highest quality standards. Day to Day of the role: Conducting detailed analytic studies under the direction of the ILS Manager to ensure support systems meet or exceed AR&M and supportability requirements. Delivering ILS project/task outputs on time and within budget, including AR&M, Supportability Analysis, Through Life Costing, Technical Publications, Training Development, and Codification. Developing and managing Integrated Logistic Support Plans (ILSP) and ILS Element Plans. Providing support to bids, proposals, analysis, and report writing. Planning ILS projects to ensure on-time and within budget delivery. Performing R&M modelling, trend analysis, and supporting the development of ARM Cases. Conducting Supportability Analysis to support the development of support solutions. Managing spares modelling to establish and optimise spares inventory. Producing technical support publications and managing their development. Developing and delivering training solutions. Reporting on productivity and other performance indicators for project-specific tasks. Peer reviewing technical reports and outputs. Managing sub-contractor work packages and outputs. Leading and contributing to engineering reviews, both internally and with customers. Developing innovation initiatives to support better ways of working and future growth. Required Skills & Qualifications: Formal training in AR&M Analysis, Supportability Analysis, and/or WLC/LCC Analysis. In-depth knowledge of ILS defence standards, particularly Def Stan 00-600, DLF, and Def Stan 00-40 series. Good working knowledge of ASD standards S1000 and 3000 series. Effective communication skills with the ability to influence and negotiate across the business. Working knowledge of design engineering methods and systems engineering. Understanding of Human Factors Integration engineering process and analysis techniques. At least 5 years' experience in delivering ILS/ARM programmes in the UK Defence Industry. Technical qualification (Degree or HND) in an engineering discipline. Desirable: Experience in Training Needs Analysis, course design and delivery, technical authorship, or as a design or diagnostics engineer. Benefits: Competitive salary and benefits package. Opportunities for professional development and career growth. Inclusive and diverse work environment. Flexible working arrangements with potential for UK and overseas travel. To apply for the ILS Engineer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Apr 18, 2024
Full time
ILS Engineer Job Type: Full-time Location: Swindon (with potential UK and overseas travel) Salary: Competitive We are seeking an experienced Integrated Logistic Support (ILS) Engineer to join our expanding Government Solutions EMEA team. This role involves providing ILS engineering support to current UK MOD projects and other UK Government Departments. The successful candidate will be responsible for managing ILS and service support projects, ensuring that all requirements and outputs are delivered on time, within budget, and to the highest quality standards. Day to Day of the role: Conducting detailed analytic studies under the direction of the ILS Manager to ensure support systems meet or exceed AR&M and supportability requirements. Delivering ILS project/task outputs on time and within budget, including AR&M, Supportability Analysis, Through Life Costing, Technical Publications, Training Development, and Codification. Developing and managing Integrated Logistic Support Plans (ILSP) and ILS Element Plans. Providing support to bids, proposals, analysis, and report writing. Planning ILS projects to ensure on-time and within budget delivery. Performing R&M modelling, trend analysis, and supporting the development of ARM Cases. Conducting Supportability Analysis to support the development of support solutions. Managing spares modelling to establish and optimise spares inventory. Producing technical support publications and managing their development. Developing and delivering training solutions. Reporting on productivity and other performance indicators for project-specific tasks. Peer reviewing technical reports and outputs. Managing sub-contractor work packages and outputs. Leading and contributing to engineering reviews, both internally and with customers. Developing innovation initiatives to support better ways of working and future growth. Required Skills & Qualifications: Formal training in AR&M Analysis, Supportability Analysis, and/or WLC/LCC Analysis. In-depth knowledge of ILS defence standards, particularly Def Stan 00-600, DLF, and Def Stan 00-40 series. Good working knowledge of ASD standards S1000 and 3000 series. Effective communication skills with the ability to influence and negotiate across the business. Working knowledge of design engineering methods and systems engineering. Understanding of Human Factors Integration engineering process and analysis techniques. At least 5 years' experience in delivering ILS/ARM programmes in the UK Defence Industry. Technical qualification (Degree or HND) in an engineering discipline. Desirable: Experience in Training Needs Analysis, course design and delivery, technical authorship, or as a design or diagnostics engineer. Benefits: Competitive salary and benefits package. Opportunities for professional development and career growth. Inclusive and diverse work environment. Flexible working arrangements with potential for UK and overseas travel. To apply for the ILS Engineer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Senior Project Manager Runcorn Full Time £35,000 £40,000 Our client provides a dedicated, superior quality global POS Installation (Point of Sale) and Retail maintenance service. They have built a reputation for efficiency and dependability across their range of in-store services and due to client demand, expanded their work into the full mix of retail solutions and field marketing services across the globe. As an Senior Project Manager you are responsible for planning and overseeing projects to ensure they are delivered and completed in a timely fashion and within budget. You are required to plan and designate project resources, prepare budgets, monitor progress, and keep clients and stakeholders informed the entire way. You will work as part of a dedicated Business Unit Team and work closely with the Sales and Operations Teams to successfully manage the end to end project cycle, to achieve the goals and objectives set out within the agreed SLA s. You will continuously evaluate and identify improvements to processes to create efficiencies and ensure that these are adhered to at all times. Are you the right person for the job? 2-5 years of client delivery and project management experience with exceptional communication skills Proven ability to solve problems creatively with strong familiarity with project management methodologies, and best practices Experience seeing projects through the full life cycle with excellent analytical skills Track record of completing projects according to outlined scope on budget and on time Excellent customer facing skills and the ability to create rapport with all levels of stakeholders Effective time-management skills, ability to manage multiple work streams concurrently and manage deadlines What will your role look like? Ability to understand briefs through a consumer vision to determine and define project scope and objectives from a client perspective Develop and maintain strong relationships with all project stakeholders in order to reach objectives and manage cross functional departmental meetings in an effective and efficient manner Prepare and update budgets based on scope of work and resource requirements ensuring the project expense sheet is updated daily, and track project costs in order to meet budget Create installers briefs to ensure the installers are set up to succeed and have the ability to complete the installation on time every time Working with the scheduling department, manage and update a detailed project schedule and daily completion reports ensuring installers meet SLA s through necessary means Provide daily and weekly project updates to key internal and external stakeholders Manage client expectations, ensuring client portals are updated, assigning tasks and communicating expected deliverables anticipating client s needs and expectations Proactively communicate with clients, and updating & sharing client communication logs and actions on a weekly basis, providing solutions to problems Utilize industry best practices, techniques, and standards throughout entire project execution monitoring progress and make adjustments and highlight risk when required Take responsibility for the management of individual and ad-hoc non commercial related projects, measuring project performance to identify areas for improvement Utilising a team of project co-ordinators and administrators to help support in delivering your project successfully Involvement in the Training of the installers at head office & live on site Team Leadership What can you expect in return? 25 days holiday, plus bank holidays and your birthday off Company Pension Casual dress Onsite parking Friendly working environment What s next? It s easy! Click APPLY now! We can t wait to hear from you! Your data will be handled in line with GDPR.
Apr 18, 2024
Full time
Senior Project Manager Runcorn Full Time £35,000 £40,000 Our client provides a dedicated, superior quality global POS Installation (Point of Sale) and Retail maintenance service. They have built a reputation for efficiency and dependability across their range of in-store services and due to client demand, expanded their work into the full mix of retail solutions and field marketing services across the globe. As an Senior Project Manager you are responsible for planning and overseeing projects to ensure they are delivered and completed in a timely fashion and within budget. You are required to plan and designate project resources, prepare budgets, monitor progress, and keep clients and stakeholders informed the entire way. You will work as part of a dedicated Business Unit Team and work closely with the Sales and Operations Teams to successfully manage the end to end project cycle, to achieve the goals and objectives set out within the agreed SLA s. You will continuously evaluate and identify improvements to processes to create efficiencies and ensure that these are adhered to at all times. Are you the right person for the job? 2-5 years of client delivery and project management experience with exceptional communication skills Proven ability to solve problems creatively with strong familiarity with project management methodologies, and best practices Experience seeing projects through the full life cycle with excellent analytical skills Track record of completing projects according to outlined scope on budget and on time Excellent customer facing skills and the ability to create rapport with all levels of stakeholders Effective time-management skills, ability to manage multiple work streams concurrently and manage deadlines What will your role look like? Ability to understand briefs through a consumer vision to determine and define project scope and objectives from a client perspective Develop and maintain strong relationships with all project stakeholders in order to reach objectives and manage cross functional departmental meetings in an effective and efficient manner Prepare and update budgets based on scope of work and resource requirements ensuring the project expense sheet is updated daily, and track project costs in order to meet budget Create installers briefs to ensure the installers are set up to succeed and have the ability to complete the installation on time every time Working with the scheduling department, manage and update a detailed project schedule and daily completion reports ensuring installers meet SLA s through necessary means Provide daily and weekly project updates to key internal and external stakeholders Manage client expectations, ensuring client portals are updated, assigning tasks and communicating expected deliverables anticipating client s needs and expectations Proactively communicate with clients, and updating & sharing client communication logs and actions on a weekly basis, providing solutions to problems Utilize industry best practices, techniques, and standards throughout entire project execution monitoring progress and make adjustments and highlight risk when required Take responsibility for the management of individual and ad-hoc non commercial related projects, measuring project performance to identify areas for improvement Utilising a team of project co-ordinators and administrators to help support in delivering your project successfully Involvement in the Training of the installers at head office & live on site Team Leadership What can you expect in return? 25 days holiday, plus bank holidays and your birthday off Company Pension Casual dress Onsite parking Friendly working environment What s next? It s easy! Click APPLY now! We can t wait to hear from you! Your data will be handled in line with GDPR.