An opportunity for an Application Support Specialist has arisen, to join a team of IT specialists who implement and maintain technology solutions which support the corporate and service objectives of both South Hams and West Devon Councils. Together, the team is responsible for all of the infrastructure, networking, application support and development, GIS, telephony, database administration and security.
We are looking to strengthen our team with a web developer who has php and Drupal experience to lead on a number of web related projects including rebuilding the Councils Intranet. There will also be an opportunity to develop front end forms and integrations using our Liberty Create Lo Code CRM and workflow platform. The potential also exists to develop your knowledge of .net, application support and database administration.
For an informal discussion please contact the Head of IT, Mike Ward at mike.ward@swdevon.gov.uk .
Sep 15, 2022
Full time
An opportunity for an Application Support Specialist has arisen, to join a team of IT specialists who implement and maintain technology solutions which support the corporate and service objectives of both South Hams and West Devon Councils. Together, the team is responsible for all of the infrastructure, networking, application support and development, GIS, telephony, database administration and security.
We are looking to strengthen our team with a web developer who has php and Drupal experience to lead on a number of web related projects including rebuilding the Councils Intranet. There will also be an opportunity to develop front end forms and integrations using our Liberty Create Lo Code CRM and workflow platform. The potential also exists to develop your knowledge of .net, application support and database administration.
For an informal discussion please contact the Head of IT, Mike Ward at mike.ward@swdevon.gov.uk .
Dynamics 365 and Power Platform ArchitectLondon/ Hybrid What you'll be doing:An exciting opportunity has arisen for an MS Dynamics 365 (CRM / Customer Engagement) and Power Platform Technical Solutions Architect to join our Microsoft Business Apps Practice, the top UK Dynamics practice in Government and growing across a range of industries. If you have a strong Dynamics and Power Platform background, we can provide an excellent platform to develop your career whilst helping our clients tackle some of their biggest challenges. As a Technical Solutions Architect, you will be integral to the delivery of enterprise-level client projects, working within verticals including Public Services, Automotive, Insurance, Energy & Utilities and more.The role is flexible around location but there will be periods where you are required to work on client sites within the UK.The role will entail:o Working with business and technical stakeholders to lead future product direction and technology capability, helping our customers to better exploit the technologies available to them to achieve true success within their business.o Design, delivery and governance of industry leading end-to-end technical solutions using Dynamics 365 and the wider Microsoft stack, from inception through to successful completion using the latest technologies.o Promoting and facilitating coordination of all technical streams within a programme to achieve the successful delivery of an integrated solution, including leading the projects delivery team.o Leveraging your knowledge of the entire Dynamics 365 Customer Engagement suite, including Dynamics 365 for Sales, Dynamics 365 for Customer Service and Customer Insights.o Leading the configuration and customisation of Dynamics 365 and its associated components using plugins, custom workflow assemblies and JavaScript, as well as extended Azure/Office 365 functionality.o Working with the wider Microsoft stack such as Power Automate, LogicApps, Azure Service Bus, WebJobs, Power Apps, Power BI and Power Portals. Making use of cutting-edge technologies including Gen AI, IoT and RPA. Working in a varied technical environment covering digital, applications and infrastructureo Working as part of consultancy projects and within high-performing, collaborative teams.o Supporting practice development activities. o Participating in pre-sales activities.What experience you'll bring:o Experience in a customer facing or professional services role with excellent written and oral communication skills, having the ability to explain technical components to non-technical users.o Experience of the wider Azure/Office 365 stack, such as Microsoft Power Automate, Power Apps, Power Portals, LogicApps, Azure Service Bus, Azure Functions and WebJobs.o Highly proficient in designing and deploying Dynamics 365 and Power Platform, with experience of all configuration and customisation methods, including configuration of forms, business process flows, business rules and workflows, and customisation of plugins and custom workflow activities.o Skilled at explaining and presenting both solutions and rationale for decision making to a technical and non-technical audience via documentation and presentations.o Full project life cycle delivery experience - including pre-sales, estimation, proposal & bid writing, project and team management.o UK residency or UK national to support eligibility for security clearances which may be required during the course of your work. Highly exceptional candidates who are close to achieving residency status will be considered.o Able to take a hands on-approach.Must have experience of the following:o Dynamics 365 Customer Serviceo Power Platformo Azure Services (particularly in relation to securing, integrating and extending Power Platform and Dynamics solutions)o Agile Scrum project delivery methodologyIdeally having:o Dynamics 365 Saleso Dynamics Customer Insightso Experience of the wider Azure technology stacko Certified Microsoft Dynamics 365 + Power Platform Solution Architecto UK Government security clearance a bonus Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Mar 29, 2024
Full time
Dynamics 365 and Power Platform ArchitectLondon/ Hybrid What you'll be doing:An exciting opportunity has arisen for an MS Dynamics 365 (CRM / Customer Engagement) and Power Platform Technical Solutions Architect to join our Microsoft Business Apps Practice, the top UK Dynamics practice in Government and growing across a range of industries. If you have a strong Dynamics and Power Platform background, we can provide an excellent platform to develop your career whilst helping our clients tackle some of their biggest challenges. As a Technical Solutions Architect, you will be integral to the delivery of enterprise-level client projects, working within verticals including Public Services, Automotive, Insurance, Energy & Utilities and more.The role is flexible around location but there will be periods where you are required to work on client sites within the UK.The role will entail:o Working with business and technical stakeholders to lead future product direction and technology capability, helping our customers to better exploit the technologies available to them to achieve true success within their business.o Design, delivery and governance of industry leading end-to-end technical solutions using Dynamics 365 and the wider Microsoft stack, from inception through to successful completion using the latest technologies.o Promoting and facilitating coordination of all technical streams within a programme to achieve the successful delivery of an integrated solution, including leading the projects delivery team.o Leveraging your knowledge of the entire Dynamics 365 Customer Engagement suite, including Dynamics 365 for Sales, Dynamics 365 for Customer Service and Customer Insights.o Leading the configuration and customisation of Dynamics 365 and its associated components using plugins, custom workflow assemblies and JavaScript, as well as extended Azure/Office 365 functionality.o Working with the wider Microsoft stack such as Power Automate, LogicApps, Azure Service Bus, WebJobs, Power Apps, Power BI and Power Portals. Making use of cutting-edge technologies including Gen AI, IoT and RPA. Working in a varied technical environment covering digital, applications and infrastructureo Working as part of consultancy projects and within high-performing, collaborative teams.o Supporting practice development activities. o Participating in pre-sales activities.What experience you'll bring:o Experience in a customer facing or professional services role with excellent written and oral communication skills, having the ability to explain technical components to non-technical users.o Experience of the wider Azure/Office 365 stack, such as Microsoft Power Automate, Power Apps, Power Portals, LogicApps, Azure Service Bus, Azure Functions and WebJobs.o Highly proficient in designing and deploying Dynamics 365 and Power Platform, with experience of all configuration and customisation methods, including configuration of forms, business process flows, business rules and workflows, and customisation of plugins and custom workflow activities.o Skilled at explaining and presenting both solutions and rationale for decision making to a technical and non-technical audience via documentation and presentations.o Full project life cycle delivery experience - including pre-sales, estimation, proposal & bid writing, project and team management.o UK residency or UK national to support eligibility for security clearances which may be required during the course of your work. Highly exceptional candidates who are close to achieving residency status will be considered.o Able to take a hands on-approach.Must have experience of the following:o Dynamics 365 Customer Serviceo Power Platformo Azure Services (particularly in relation to securing, integrating and extending Power Platform and Dynamics solutions)o Agile Scrum project delivery methodologyIdeally having:o Dynamics 365 Saleso Dynamics Customer Insightso Experience of the wider Azure technology stacko Certified Microsoft Dynamics 365 + Power Platform Solution Architecto UK Government security clearance a bonus Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Your new company: A pioneering force in the hospitality industry, this company is delivering cutting-edge software solutions that redefine the guest experience. Their innovative technology empowers clients to captivate and retain customers, fostering loyalty and driving growth. As they continue to expand their market-leading offerings and prestigious client portfolio, they seek an exceptional individual to join their talented team and contribute to their remarkable success story. Your new role: Assume a pivotal leadership position as the Technical Service Desk Manager, spearheading the mission to provide unparalleled service desk operations within the dynamic Hospitality SaaS sector. In this influential role, you will lead a skilled team of technicians, overseeing customer support activities, driving process optimisation, and cultivating synergistic collaboration between internal departments, third-party IT companies, and strategic partners. Your expertise will be instrumental in delivering superior customer experiences, ensuring seamless onboarding, and propelling the growth trajectory. What you'll need to succeed: They seek a highly accomplished professional with a unique blend of technical acumen and exceptional leadership abilities. A Bachelor's degree in Computer Science, Information Technology, or relevant experience is desirable but not essential, complemented by a proven track record in technical support or IT management roles. Your strong communication and stakeholder management skills will be paramount in navigating complex collaborations, fostering transparency, and ensuring unwavering customer satisfaction. Extensive knowledge of networking technologies, including LAN/WAN, Wireless, DNS, DHCP, and the OSI Model, is a prerequisite. Proficiency in professional-grade WiFi Access Points and their cloud controllers, coupled with a deep understanding of infrastructure technology (EC2, S3, RDS, Route 53, IAM, Lambda, API Gateway) and cloud providers such as Amazon Web Services (AWS), will be highly valued. Additionally, your familiarity with marketing software (Mailchimp, DotMailer, Facebook, Constant Contact, Zapier, Drift) and expertise in support ticketing software and CRM (ZenDesk, Hubspot, AutoTask) will empower you to drive operational excellence and deliver unparalleled customer experiences. What you'll get in return: At this company, they cultivate an environment that fosters professional growth and rewards excellence. You'll receive a highly competitive salary package, ranging from 30,000 to 40,000, commensurate with your qualifications and experience. Their comprehensive benefits program includes a workplace pension, 33 days of annual leave, and premium work equipment from Apple, ensuring you have the tools to excel. Moreover, they offer a well-defined career roadmap that will propel you to new heights, allowing you to make a significant impact and shape the trajectory of the company. You'll be part of a dynamic, fast-growing tech company that celebrates achievement, fosters a collaborative culture, and provides opportunities for continuous learning and development. What you need to do now: If you're a driven professional seeking a transformative career opportunity, submit your CV and a compelling cover letter that demonstrates your understanding of the role and the company. In your cover letter, showcase your passion for the position, your alignment with their values, and the unique skills and experience that make you the ideal candidate to lead their service desk operations to new heights. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Mar 28, 2024
Full time
Your new company: A pioneering force in the hospitality industry, this company is delivering cutting-edge software solutions that redefine the guest experience. Their innovative technology empowers clients to captivate and retain customers, fostering loyalty and driving growth. As they continue to expand their market-leading offerings and prestigious client portfolio, they seek an exceptional individual to join their talented team and contribute to their remarkable success story. Your new role: Assume a pivotal leadership position as the Technical Service Desk Manager, spearheading the mission to provide unparalleled service desk operations within the dynamic Hospitality SaaS sector. In this influential role, you will lead a skilled team of technicians, overseeing customer support activities, driving process optimisation, and cultivating synergistic collaboration between internal departments, third-party IT companies, and strategic partners. Your expertise will be instrumental in delivering superior customer experiences, ensuring seamless onboarding, and propelling the growth trajectory. What you'll need to succeed: They seek a highly accomplished professional with a unique blend of technical acumen and exceptional leadership abilities. A Bachelor's degree in Computer Science, Information Technology, or relevant experience is desirable but not essential, complemented by a proven track record in technical support or IT management roles. Your strong communication and stakeholder management skills will be paramount in navigating complex collaborations, fostering transparency, and ensuring unwavering customer satisfaction. Extensive knowledge of networking technologies, including LAN/WAN, Wireless, DNS, DHCP, and the OSI Model, is a prerequisite. Proficiency in professional-grade WiFi Access Points and their cloud controllers, coupled with a deep understanding of infrastructure technology (EC2, S3, RDS, Route 53, IAM, Lambda, API Gateway) and cloud providers such as Amazon Web Services (AWS), will be highly valued. Additionally, your familiarity with marketing software (Mailchimp, DotMailer, Facebook, Constant Contact, Zapier, Drift) and expertise in support ticketing software and CRM (ZenDesk, Hubspot, AutoTask) will empower you to drive operational excellence and deliver unparalleled customer experiences. What you'll get in return: At this company, they cultivate an environment that fosters professional growth and rewards excellence. You'll receive a highly competitive salary package, ranging from 30,000 to 40,000, commensurate with your qualifications and experience. Their comprehensive benefits program includes a workplace pension, 33 days of annual leave, and premium work equipment from Apple, ensuring you have the tools to excel. Moreover, they offer a well-defined career roadmap that will propel you to new heights, allowing you to make a significant impact and shape the trajectory of the company. You'll be part of a dynamic, fast-growing tech company that celebrates achievement, fosters a collaborative culture, and provides opportunities for continuous learning and development. What you need to do now: If you're a driven professional seeking a transformative career opportunity, submit your CV and a compelling cover letter that demonstrates your understanding of the role and the company. In your cover letter, showcase your passion for the position, your alignment with their values, and the unique skills and experience that make you the ideal candidate to lead their service desk operations to new heights. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
About Us: Our client is a reputable multi-asset brokerage firm in London, specialising in luxury assets. They empower individuals to build wealth by acquiring prestigious timepieces, art, luxury handbags, coins, wine, and whisky. They provide education, secure premium insurance, and offer storage solutions to their clients. Description: We are seeking a skilled and highly-experienced in-house E-Commerce Manager to join their luxury assets company, and lead on the management and development of their overarching and rapidly evolving e-commerce plans in line with the growth strategy for 2024. Position Overview: The ideal candidate will be an expert and specialist in the digital retailing market, as well as having strong experience in the offline retail market, and how e-commerce strategies can improve key metrics such as footfall, revenue and most importantly customer experience. They will be incredibly adept at managing every aspect of their e-commerce function, and will also have proven experience working in luxury and tangible asset sectors within SMEs, in order to help continue to expand their offering of luxury assets, such as whisky, timepieces and art to the public. Responsibilities: Develop and execute the e-commerce strategy : Responsible for developing and implementing the overall e-commerce strategy in line with the company's goals, objectives, and budget. Identifying new revenue opportunities, analysing market trends and consumer behaviour, and ensuring the e-commerce platform is fully optimised for conversion and user experience. Implementing and overseeing marketing strategies : Responsible for overseeing, implementing and developing various marketing strategies that will shape your approach to e-commerce within the business. Drive revenue and profitability : Responsible for delivering revenue and profitability targets through the e-commerce channel. Managing the product portfolio, pricing strategies, and promotions to maximise sales and margins. Manage the e-commerce platform : Responsible for managing the e-commerce platform and ensuring it is optimised for performance, user experience, and scalability. This includes overseeing website design and functionality, payment processing, order management, and logistics. Building key relationships: You will be responsible for building and consolidating relationships that positively impact the business. Stock management and order fulfilment : Responsible for managing stock, procurement processes and ensuring orders are fulfilled, on both the e-commerce site, as well as physical store, providing the best customer experience possible. This will include identifying new and improved opportunities for stock procurement and fulfilment. Develop departmental and project-specific budgets : You will be responsible for developing budgets within your department, and project-specific budgets, as well as carrying out regular finance reviews to monitor spend and return on investment. Develop and manage testing strategies : You will be responsible for managing and developing testing strategies, including user and A/B testing, and will interpret this data to make data-driven decisions that benefit the business. Manage both online and physical store experiences: You will be responsible for the online e-commerce experience (stock, customer journey and experience, revenue etc.), but also the in-person store experience. Collaborate with internal stakeholders : You will work closely with other departments, including marketing, finance, and operations, to ensure that the e-commerce strategy aligns with the overall business strategy. Monitor and report on e-commerce performance : You will be responsible for monitoring and reporting on e-commerce performance, including sales, traffic, conversion rates, and customer acquisition costs, identify opportunities for improvement. Oversee the launch of various new products : You will be responsible for leading and overseeing the launch of new products within the brand, with strategic launches into new markets and sales avenues. Lead and develop the e-commerce team : Over time, you will be responsible for building and leading a high-performing e-commerce team as necessary for the business. This includes hiring, training, and mentoring staff Role Requirements: Background in a high-volume, e-commerce role, and a portfolio that showcases your skills and expertise in taking a business's e-commerce function from strength to strength - both in terms of traffic and revenue - through your employ of core e-commerce strategies Working within the luxury and/or tangible asset investment sector, within SMEs. Knowledge in the whisky cask sector would be advantageous. Working with both online and offline e-commerce A commercially orientated B2C/D2C e-commerce leader with a proven track record in combining strategic thinking with exemplary execution skills implementing digital marketing concepts such as PPC, SEO, social media, display and affiliate channels working with CRM and CMS management platforms, particularly Hubspot CRM, Shopify, Webflow and Wordpress Analytics and reporting tools including but not limited to Google Analytics, Google Search Console, Semrush and AHRefs Highly adept with email marketing platforms and tools, as well as A/B testing tools such as Google Optimize Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 28, 2024
Full time
About Us: Our client is a reputable multi-asset brokerage firm in London, specialising in luxury assets. They empower individuals to build wealth by acquiring prestigious timepieces, art, luxury handbags, coins, wine, and whisky. They provide education, secure premium insurance, and offer storage solutions to their clients. Description: We are seeking a skilled and highly-experienced in-house E-Commerce Manager to join their luxury assets company, and lead on the management and development of their overarching and rapidly evolving e-commerce plans in line with the growth strategy for 2024. Position Overview: The ideal candidate will be an expert and specialist in the digital retailing market, as well as having strong experience in the offline retail market, and how e-commerce strategies can improve key metrics such as footfall, revenue and most importantly customer experience. They will be incredibly adept at managing every aspect of their e-commerce function, and will also have proven experience working in luxury and tangible asset sectors within SMEs, in order to help continue to expand their offering of luxury assets, such as whisky, timepieces and art to the public. Responsibilities: Develop and execute the e-commerce strategy : Responsible for developing and implementing the overall e-commerce strategy in line with the company's goals, objectives, and budget. Identifying new revenue opportunities, analysing market trends and consumer behaviour, and ensuring the e-commerce platform is fully optimised for conversion and user experience. Implementing and overseeing marketing strategies : Responsible for overseeing, implementing and developing various marketing strategies that will shape your approach to e-commerce within the business. Drive revenue and profitability : Responsible for delivering revenue and profitability targets through the e-commerce channel. Managing the product portfolio, pricing strategies, and promotions to maximise sales and margins. Manage the e-commerce platform : Responsible for managing the e-commerce platform and ensuring it is optimised for performance, user experience, and scalability. This includes overseeing website design and functionality, payment processing, order management, and logistics. Building key relationships: You will be responsible for building and consolidating relationships that positively impact the business. Stock management and order fulfilment : Responsible for managing stock, procurement processes and ensuring orders are fulfilled, on both the e-commerce site, as well as physical store, providing the best customer experience possible. This will include identifying new and improved opportunities for stock procurement and fulfilment. Develop departmental and project-specific budgets : You will be responsible for developing budgets within your department, and project-specific budgets, as well as carrying out regular finance reviews to monitor spend and return on investment. Develop and manage testing strategies : You will be responsible for managing and developing testing strategies, including user and A/B testing, and will interpret this data to make data-driven decisions that benefit the business. Manage both online and physical store experiences: You will be responsible for the online e-commerce experience (stock, customer journey and experience, revenue etc.), but also the in-person store experience. Collaborate with internal stakeholders : You will work closely with other departments, including marketing, finance, and operations, to ensure that the e-commerce strategy aligns with the overall business strategy. Monitor and report on e-commerce performance : You will be responsible for monitoring and reporting on e-commerce performance, including sales, traffic, conversion rates, and customer acquisition costs, identify opportunities for improvement. Oversee the launch of various new products : You will be responsible for leading and overseeing the launch of new products within the brand, with strategic launches into new markets and sales avenues. Lead and develop the e-commerce team : Over time, you will be responsible for building and leading a high-performing e-commerce team as necessary for the business. This includes hiring, training, and mentoring staff Role Requirements: Background in a high-volume, e-commerce role, and a portfolio that showcases your skills and expertise in taking a business's e-commerce function from strength to strength - both in terms of traffic and revenue - through your employ of core e-commerce strategies Working within the luxury and/or tangible asset investment sector, within SMEs. Knowledge in the whisky cask sector would be advantageous. Working with both online and offline e-commerce A commercially orientated B2C/D2C e-commerce leader with a proven track record in combining strategic thinking with exemplary execution skills implementing digital marketing concepts such as PPC, SEO, social media, display and affiliate channels working with CRM and CMS management platforms, particularly Hubspot CRM, Shopify, Webflow and Wordpress Analytics and reporting tools including but not limited to Google Analytics, Google Search Console, Semrush and AHRefs Highly adept with email marketing platforms and tools, as well as A/B testing tools such as Google Optimize Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Dynamics 365 and Power Platform Architect London/ Hybrid What you'll be doing: An exciting opportunity has arisen for an MS Dynamics 365 (CRM / Customer Engagement) and Power Platform Technical Solutions Architect to join our Microsoft Business Apps Practice, the top UK Dynamics practice in Government and growing across a range of industries. If you have a strong Dynamics and Power Platform background, we can provide an excellent platform to develop your career whilst helping our clients tackle some of their biggest challenges. As a Technical Solutions Architect, you will be integral to the delivery of enterprise-level client projects, working within verticals including Public Services, Automotive, Insurance, Energy & Utilities and more. The role is flexible around location but there will be periods where you are required to work on client sites within the UK. The role will entail: o Working with business and technical stakeholders to lead future product direction and technology capability, helping our customers to better exploit the technologies available to them to achieve true success within their business. o Design, delivery and governance of industry leading end-to-end technical solutions using Dynamics 365 and the wider Microsoft stack, from inception through to successful completion using the latest technologies. o Promoting and facilitating coordination of all technical streams within a programme to achieve the successful delivery of an integrated solution, including leading the projects delivery team. o Leveraging your knowledge of the entire Dynamics 365 Customer Engagement suite, including Dynamics 365 for Sales, Dynamics 365 for Customer Service and Customer Insights. o Leading the configuration and customisation of Dynamics 365 and its associated components using plugins, custom workflow assemblies and JavaScript, as well as extended Azure/Office 365 functionality. o Working with the wider Microsoft stack such as Power Automate, LogicApps, Azure Service Bus, WebJobs, Power Apps, Power BI and Power Portals. Making use of cutting-edge technologies including Gen AI, IoT and RPA. Working in a varied technical environment covering digital, applications and infrastructure o Working as part of consultancy projects and within high-performing, collaborative teams. o Supporting practice development activities. o Participating in pre-sales activities. What experience you'll bring: o Experience in a customer facing or professional services role with excellent written and oral communication skills, having the ability to explain technical components to non-technical users. o Experience of the wider Azure/Office 365 stack, such as Microsoft Power Automate, Power Apps, Power Portals, LogicApps, Azure Service Bus, Azure Functions and WebJobs. o Highly proficient in designing and deploying Dynamics 365 and Power Platform, with experience of all configuration and customisation methods, including configuration of forms, business process flows, business rules and workflows, and customisation of plugins and custom workflow activities. o Skilled at explaining and presenting both solutions and rationale for decision making to a technical and non-technical audience via documentation and presentations. o Full project life cycle delivery experience - including pre-sales, estimation, proposal & bid writing, project and team management. o UK residency or UK national to support eligibility for security clearances which may be required during the course of your work. Highly exceptional candidates who are close to achieving residency status will be considered. o Able to take a hands on-approach. Must have experience of the following: o Dynamics 365 Customer Service o Power Platform o Azure Services (particularly in relation to securing, integrating and extending Power Platform and Dynamics solutions) o Agile Scrum project delivery methodology Ideally having: o Dynamics 365 Sales o Dynamics Customer Insights o Experience of the wider Azure technology stack o Certified Microsoft Dynamics 365 + Power Platform Solution Architect o UK Government security clearance a bonus Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Mar 28, 2024
Full time
Dynamics 365 and Power Platform Architect London/ Hybrid What you'll be doing: An exciting opportunity has arisen for an MS Dynamics 365 (CRM / Customer Engagement) and Power Platform Technical Solutions Architect to join our Microsoft Business Apps Practice, the top UK Dynamics practice in Government and growing across a range of industries. If you have a strong Dynamics and Power Platform background, we can provide an excellent platform to develop your career whilst helping our clients tackle some of their biggest challenges. As a Technical Solutions Architect, you will be integral to the delivery of enterprise-level client projects, working within verticals including Public Services, Automotive, Insurance, Energy & Utilities and more. The role is flexible around location but there will be periods where you are required to work on client sites within the UK. The role will entail: o Working with business and technical stakeholders to lead future product direction and technology capability, helping our customers to better exploit the technologies available to them to achieve true success within their business. o Design, delivery and governance of industry leading end-to-end technical solutions using Dynamics 365 and the wider Microsoft stack, from inception through to successful completion using the latest technologies. o Promoting and facilitating coordination of all technical streams within a programme to achieve the successful delivery of an integrated solution, including leading the projects delivery team. o Leveraging your knowledge of the entire Dynamics 365 Customer Engagement suite, including Dynamics 365 for Sales, Dynamics 365 for Customer Service and Customer Insights. o Leading the configuration and customisation of Dynamics 365 and its associated components using plugins, custom workflow assemblies and JavaScript, as well as extended Azure/Office 365 functionality. o Working with the wider Microsoft stack such as Power Automate, LogicApps, Azure Service Bus, WebJobs, Power Apps, Power BI and Power Portals. Making use of cutting-edge technologies including Gen AI, IoT and RPA. Working in a varied technical environment covering digital, applications and infrastructure o Working as part of consultancy projects and within high-performing, collaborative teams. o Supporting practice development activities. o Participating in pre-sales activities. What experience you'll bring: o Experience in a customer facing or professional services role with excellent written and oral communication skills, having the ability to explain technical components to non-technical users. o Experience of the wider Azure/Office 365 stack, such as Microsoft Power Automate, Power Apps, Power Portals, LogicApps, Azure Service Bus, Azure Functions and WebJobs. o Highly proficient in designing and deploying Dynamics 365 and Power Platform, with experience of all configuration and customisation methods, including configuration of forms, business process flows, business rules and workflows, and customisation of plugins and custom workflow activities. o Skilled at explaining and presenting both solutions and rationale for decision making to a technical and non-technical audience via documentation and presentations. o Full project life cycle delivery experience - including pre-sales, estimation, proposal & bid writing, project and team management. o UK residency or UK national to support eligibility for security clearances which may be required during the course of your work. Highly exceptional candidates who are close to achieving residency status will be considered. o Able to take a hands on-approach. Must have experience of the following: o Dynamics 365 Customer Service o Power Platform o Azure Services (particularly in relation to securing, integrating and extending Power Platform and Dynamics solutions) o Agile Scrum project delivery methodology Ideally having: o Dynamics 365 Sales o Dynamics Customer Insights o Experience of the wider Azure technology stack o Certified Microsoft Dynamics 365 + Power Platform Solution Architect o UK Government security clearance a bonus Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Company Profile: A leading manufacturer of protective packaging who are looking to recruit a Sales - Packaging Automation professional to join their team. Paying up to £55,000pa depending on experience. Job Title: Sales - Packaging Automation Purpose of the Role of the Sales - Packaging Automation : Co-ordinate and project manage sales activities for Automation and our sister company portfolio in the given region. Use of email, phone, LinkedIn, videos, and other creative strategies to engage with customers through outbound prospecting campaigns. Create new relationships with integrators and non-ecommerce markets. Identifying key decision makers, asking qualifying questions and determining how we can solve their challenges. Meet revenue and gross margin targets for the region. Extension of the customer base whilst maintaining existing accounts Activities & Tasks of the Sales - Packaging Automation: Adherence to company Vision & Guidelines, the company communication concept, the strategy and mission Development of the UK specific geographical and key account responsibility Select effective and reputable distributors to service target markets and provide support through training, sales visits, and lead generation. Identify and report on opportunities in target markets. Ensure adherence to CRM practices by and updates. Develop service level agreements with key accounts. Professional representation of the Company across a broad range of industries Represent the Company at company and Packaging Logistics Meetings Close liaison with our European sister company and Packaging Logistics' Management regarding innovation and needs from the market Represent the Company at conferences, trade shows and networking events. Monthly reporting on key activities within the region and product group. Experience & Key Skills: Do you have experience within the protective packaging sector i.e. Bespoke workstations, conveying, Logistic / Foam Specialists, Packaging benches or pick trolleys ? At least 5 years sales experience Demonstrated results in business development, acquisition of new accounts. Demonstrated ability to communicate, present and influence credibly and effectively at senior/executive levels of the customer organisation. Experience in delivering client-focused solutions based on customer needs. Preferably educated to degree standard Conversant with SAP, CRM, Microsoft office Excellent written and verbal communication skills. Willingness to travel in the UK and occasionally Europe. Salary: Up to £55,000 depending on experience + bonus, car, laptop, phone & pension. If you feel you have the right skill set and attributes for this role and that it's the challenge, you are looking for then please contact us.
Mar 28, 2024
Full time
Company Profile: A leading manufacturer of protective packaging who are looking to recruit a Sales - Packaging Automation professional to join their team. Paying up to £55,000pa depending on experience. Job Title: Sales - Packaging Automation Purpose of the Role of the Sales - Packaging Automation : Co-ordinate and project manage sales activities for Automation and our sister company portfolio in the given region. Use of email, phone, LinkedIn, videos, and other creative strategies to engage with customers through outbound prospecting campaigns. Create new relationships with integrators and non-ecommerce markets. Identifying key decision makers, asking qualifying questions and determining how we can solve their challenges. Meet revenue and gross margin targets for the region. Extension of the customer base whilst maintaining existing accounts Activities & Tasks of the Sales - Packaging Automation: Adherence to company Vision & Guidelines, the company communication concept, the strategy and mission Development of the UK specific geographical and key account responsibility Select effective and reputable distributors to service target markets and provide support through training, sales visits, and lead generation. Identify and report on opportunities in target markets. Ensure adherence to CRM practices by and updates. Develop service level agreements with key accounts. Professional representation of the Company across a broad range of industries Represent the Company at company and Packaging Logistics Meetings Close liaison with our European sister company and Packaging Logistics' Management regarding innovation and needs from the market Represent the Company at conferences, trade shows and networking events. Monthly reporting on key activities within the region and product group. Experience & Key Skills: Do you have experience within the protective packaging sector i.e. Bespoke workstations, conveying, Logistic / Foam Specialists, Packaging benches or pick trolleys ? At least 5 years sales experience Demonstrated results in business development, acquisition of new accounts. Demonstrated ability to communicate, present and influence credibly and effectively at senior/executive levels of the customer organisation. Experience in delivering client-focused solutions based on customer needs. Preferably educated to degree standard Conversant with SAP, CRM, Microsoft office Excellent written and verbal communication skills. Willingness to travel in the UK and occasionally Europe. Salary: Up to £55,000 depending on experience + bonus, car, laptop, phone & pension. If you feel you have the right skill set and attributes for this role and that it's the challenge, you are looking for then please contact us.
Hays Specialist Recruitment Limited
York, Yorkshire
Dynamics 365 & Power Platform Developer (24 months FTC) York £38,205 to £46,974 Your new company Hays Technology are recruiting a Dynamics 365 & Power Platform Developer to join a large public sector organisation in the York area. The role is on an initial 24-month fixed term contract, and you will initially be based within the projects team. Your new role In your new role, you will be playing a key role in enabling the organisation full gain the maximum benefit from the use of Dynamics 365 and Microsoft Power Platforms. You will be developing and supporting the Dynamics 365 CRM and MS Power Platform-based business solutions across the 'full stack', from the front-end. You will also be working with Power Apps Portals/Power Pages, as well as SharePoint integrations and data connections within the data warehouse. What you'll need to succeed Full lifecycle management of Microsoft-based applications and platforms Lead and participate in ongoing development, deployment, maintenance, and break-fix support Experience of ITIL service management & service delivery plans Experience developing applications for SaaS based technologies, specifically for MS Dynamics 365, PowerApps/Portals/Pages Excellent interpersonal skills and ability to interact within the organisation What you'll get in return This exciting position is paying between £38,205 and £46,074 negotiable on experience and offers an excellent work life balance including: hybrid working, 40 days annual leave, a public sector employer contribution pension scheme, flexibility, training, and development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 28, 2024
Full time
Dynamics 365 & Power Platform Developer (24 months FTC) York £38,205 to £46,974 Your new company Hays Technology are recruiting a Dynamics 365 & Power Platform Developer to join a large public sector organisation in the York area. The role is on an initial 24-month fixed term contract, and you will initially be based within the projects team. Your new role In your new role, you will be playing a key role in enabling the organisation full gain the maximum benefit from the use of Dynamics 365 and Microsoft Power Platforms. You will be developing and supporting the Dynamics 365 CRM and MS Power Platform-based business solutions across the 'full stack', from the front-end. You will also be working with Power Apps Portals/Power Pages, as well as SharePoint integrations and data connections within the data warehouse. What you'll need to succeed Full lifecycle management of Microsoft-based applications and platforms Lead and participate in ongoing development, deployment, maintenance, and break-fix support Experience of ITIL service management & service delivery plans Experience developing applications for SaaS based technologies, specifically for MS Dynamics 365, PowerApps/Portals/Pages Excellent interpersonal skills and ability to interact within the organisation What you'll get in return This exciting position is paying between £38,205 and £46,074 negotiable on experience and offers an excellent work life balance including: hybrid working, 40 days annual leave, a public sector employer contribution pension scheme, flexibility, training, and development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Dynamics 365 & Power Platform Developer (24 months FTC) York 38,205 to 46,974 Your new company Hays Technology are recruiting a Dynamics 365 & Power Platform Developer to join a large public sector organisation in the York area. The role is on an initial 24-month fixed term contract, and you will initially be based within the projects team. Your new role In your new role, you will be playing a key role in enabling the organisation full gain the maximum benefit from the use of Dynamics 365 and Microsoft Power Platforms. You will be developing and supporting the Dynamics 365 CRM and MS Power Platform-based business solutions across the 'full stack', from the front-end. You will also be working with Power Apps Portals/Power Pages, as well as SharePoint integrations and data connections within the data warehouse. What you'll need to succeed Full lifecycle management of Microsoft-based applications and platforms Lead and participate in ongoing development, deployment, maintenance, and break-fix support Experience of ITIL service management & service delivery plans Experience developing applications for SaaS based technologies, specifically for MS Dynamics 365, PowerApps/Portals/Pages Excellent interpersonal skills and ability to interact within the organisation What you'll get in return This exciting position is paying between 38,205 and 46,074 negotiable on experience and offers an excellent work life balance including: hybrid working, 40 days annual leave, a public sector employer contribution pension scheme, flexibility, training, and development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Mar 28, 2024
Full time
Dynamics 365 & Power Platform Developer (24 months FTC) York 38,205 to 46,974 Your new company Hays Technology are recruiting a Dynamics 365 & Power Platform Developer to join a large public sector organisation in the York area. The role is on an initial 24-month fixed term contract, and you will initially be based within the projects team. Your new role In your new role, you will be playing a key role in enabling the organisation full gain the maximum benefit from the use of Dynamics 365 and Microsoft Power Platforms. You will be developing and supporting the Dynamics 365 CRM and MS Power Platform-based business solutions across the 'full stack', from the front-end. You will also be working with Power Apps Portals/Power Pages, as well as SharePoint integrations and data connections within the data warehouse. What you'll need to succeed Full lifecycle management of Microsoft-based applications and platforms Lead and participate in ongoing development, deployment, maintenance, and break-fix support Experience of ITIL service management & service delivery plans Experience developing applications for SaaS based technologies, specifically for MS Dynamics 365, PowerApps/Portals/Pages Excellent interpersonal skills and ability to interact within the organisation What you'll get in return This exciting position is paying between 38,205 and 46,074 negotiable on experience and offers an excellent work life balance including: hybrid working, 40 days annual leave, a public sector employer contribution pension scheme, flexibility, training, and development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Dynamics 365 & Power Platform Developer (24 months FTC) York £38,205 to £46,974 Your new company Hays Technology are recruiting a Dynamics 365 & Power Platform Developer to join a large public sector organisation in the York area. The role is on an initial 24-month fixed term contract, and you will initially be based within the projects team. Your new role In your new role, you will be playing a key role in enabling the organisation full gain the maximum benefit from the use of Dynamics 365 and Microsoft Power Platforms. You will be developing and supporting the Dynamics 365 CRM and MS Power Platform-based business solutions across the 'full stack', from the Front End. You will also be working with Power Apps Portals/Power Pages, as well as SharePoint integrations and data connections within the data warehouse. What you'll need to succeed Full life cycle management of Microsoft-based applications and platforms Lead and participate in ongoing development, deployment, maintenance, and break-fix support Experience of ITIL service management & service delivery plans Experience developing applications for SaaS based technologies, specifically for MS Dynamics 365, PowerApps/Portals/Pages Excellent interpersonal skills and ability to interact within the organisation What you'll get in return This exciting position is paying between £38,205 and £46,074 negotiable on experience and offers an excellent work life balance including: hybrid working, 40 days annual leave, a public sector employer contribution pension scheme, flexibility, training, and development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Mar 28, 2024
Dynamics 365 & Power Platform Developer (24 months FTC) York £38,205 to £46,974 Your new company Hays Technology are recruiting a Dynamics 365 & Power Platform Developer to join a large public sector organisation in the York area. The role is on an initial 24-month fixed term contract, and you will initially be based within the projects team. Your new role In your new role, you will be playing a key role in enabling the organisation full gain the maximum benefit from the use of Dynamics 365 and Microsoft Power Platforms. You will be developing and supporting the Dynamics 365 CRM and MS Power Platform-based business solutions across the 'full stack', from the Front End. You will also be working with Power Apps Portals/Power Pages, as well as SharePoint integrations and data connections within the data warehouse. What you'll need to succeed Full life cycle management of Microsoft-based applications and platforms Lead and participate in ongoing development, deployment, maintenance, and break-fix support Experience of ITIL service management & service delivery plans Experience developing applications for SaaS based technologies, specifically for MS Dynamics 365, PowerApps/Portals/Pages Excellent interpersonal skills and ability to interact within the organisation What you'll get in return This exciting position is paying between £38,205 and £46,074 negotiable on experience and offers an excellent work life balance including: hybrid working, 40 days annual leave, a public sector employer contribution pension scheme, flexibility, training, and development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Venn Group is working with a Local Authority in London to recruit an Integration Architect . The Integration Architect will play a central role in the council's ability to successfully implement and integrate new technology solutions. Key focus areas will include CRM, ERP and Power Platform. The Integration Architect is a specialist within the team and will be looked to for subject matter expertise in integration and connectivity of the technical estate. The salary banding for this role is £53,145 - £60,693. Hybrid working is required, with the team attending the offices in London 1-2 days a week. Responsibilities in post: Specify and own the integration-specific aspects of enterprise & solution architectures Govern the integration process across all phases of delivery Oversee technical teams in the design, build, test & operation of integration solutions Manage third-party relationships involved in end-to-end integration Work closely with the Enterprise Architect to design and develop an enterprise architecture that allows multiple systems to work consecutively Ensure systems are functional, efficient, and integrate seamlessly into one another Perform cost projections, input into budget forecasts and business cases Be an ambassador for IA across the council, promoting the discipline and benefits Assist in the configuration of systems, and strategise ways to improve the technical infrastructure Analyse business needs to identify technical opportunities that would improve user experience, efficiencies and performance of data and technology Desired skills and experience: Proven experience in engineering and integration architecture Knowledge and experience of multiple integration and API management/gateway technologies Sound understanding of contemporary software engineering practice A structured approach to architectural design Strong understanding and opinions on how integration has evolved from an on-premises, centralised function towards being a digital, cloud and API-driven capability Knowledge and experience of hybrid cloud integration approaches, API-led architectures and digital-era integration governance methodology Previous project management experience is advantageous Experience mapping out how discrete D365 systems can be integrated and data can be centralised At Venn Group, we endeavour to respond to all applications. However due to the volume of applications we receive, if you have not heard from us within 48 hours please assume you have been unsuccessful on this occasion.
Mar 28, 2024
Full time
Venn Group is working with a Local Authority in London to recruit an Integration Architect . The Integration Architect will play a central role in the council's ability to successfully implement and integrate new technology solutions. Key focus areas will include CRM, ERP and Power Platform. The Integration Architect is a specialist within the team and will be looked to for subject matter expertise in integration and connectivity of the technical estate. The salary banding for this role is £53,145 - £60,693. Hybrid working is required, with the team attending the offices in London 1-2 days a week. Responsibilities in post: Specify and own the integration-specific aspects of enterprise & solution architectures Govern the integration process across all phases of delivery Oversee technical teams in the design, build, test & operation of integration solutions Manage third-party relationships involved in end-to-end integration Work closely with the Enterprise Architect to design and develop an enterprise architecture that allows multiple systems to work consecutively Ensure systems are functional, efficient, and integrate seamlessly into one another Perform cost projections, input into budget forecasts and business cases Be an ambassador for IA across the council, promoting the discipline and benefits Assist in the configuration of systems, and strategise ways to improve the technical infrastructure Analyse business needs to identify technical opportunities that would improve user experience, efficiencies and performance of data and technology Desired skills and experience: Proven experience in engineering and integration architecture Knowledge and experience of multiple integration and API management/gateway technologies Sound understanding of contemporary software engineering practice A structured approach to architectural design Strong understanding and opinions on how integration has evolved from an on-premises, centralised function towards being a digital, cloud and API-driven capability Knowledge and experience of hybrid cloud integration approaches, API-led architectures and digital-era integration governance methodology Previous project management experience is advantageous Experience mapping out how discrete D365 systems can be integrated and data can be centralised At Venn Group, we endeavour to respond to all applications. However due to the volume of applications we receive, if you have not heard from us within 48 hours please assume you have been unsuccessful on this occasion.
Account Manager - Manchester (hybrid) - up to £35k basic and £70k+ OTE Location and salary are negotiable. This role is a pure Account Manager role with no new business development. We are looking for a Farmer not a Hunter! AM. Two little letters at the start of a job advert that tell you absolutely nothing. So let me try and help you out here. Your new role. Managing, growing and retaining an existing account portfolio in the IT SMB space. Need I say more? Probably Let's pause for a moment and look at what makes an IT Account Manager successful. The right tech for starters, we've got a CRM that's fit for purpose. No more using off-the-shelf software with less functionality than an excel spreadsheet! Secondly, we've invested heavily in brand development marketing campaigns. You will also inherit a portfolio of SMB house accounts that have so much low hanging fruit you will fall over it. Finally, the right back-office support. You'll be out there building relationships and making deals happen and we'll be providing you with the right people to support you along the way. 2 to 3 days in thier beautiful Manchester City Centre office and the other days visiting your customers This all sounds great so far, right? But what will you be selling? Put simply, our portfolio of services is wide ranging, it includes IT Managed Services, IT infrastructure, Cloud Solutions, Cyber security, Unified Comms, Connectivity and more. You will be joining a growing group of IT companies that has made several acquisitions already and more planned in the future. Therefore, there are lots of opportunities both financially and career path wise. Location and salary are negotiable. Benefits Competitive base package, clear & competitive compensation plan Excellent benefits including private health & pension as well as 25 days holiday. Innovative, growing business with an excellent reputation Part of a larger and expanding IT Services Group offering future career opportunities Therefore, if you have experience of successfully selling technology, especially cyber to the SMB market , then please hit the apply button. Don't worry if your CV is not up to date, just send what you have, and we will work with that. I will respond to every application. Let me give you an insight on the company you will be joining. They aim to build an environment where employees can enjoy a high energy, positive and engaging environment that embraces the flexibility that their staff tell them they want. They believe in a work-hard-play-hard culture in which together they get things done, and they recognise the contribution of those around them, both formally and socially. They have embraced flexible working but have also built an office environment where their staff want to come in to meet and interact with their colleagues. They have bright and modern offices in Manchester city centre and Sheffield (Dinnington) They have monthly "contact days" on which they encourage everyone to attend an office and join them for company provided lunch and a few beers after hours. They operate a rewards & recognition programme that awards quarterly, and annual cash prizes for top performers, as voted for by their staff. All staff receive their mental and physical health & wellbeing benefits package, giving their staff easy access to the prompt, high quality healthcare and support that they need. They are part of a rapidly expanding group that presents outstanding opportunity to progress your career. They believe in investing in the development of their staff. Training is provided for the job you have, and the job you want. 4PM finish on Fridays Therefore, you will be joining a nice business with nice people and an engaged and inspirational management team. It is a small but growing business where people know each other. They specialise in offering SMEs a full range of managed services around four distinct specialist units - Cloud & Remote Desktop services, Networks & Security, Voice & Contact Centre, and IT Support.
Mar 28, 2024
Full time
Account Manager - Manchester (hybrid) - up to £35k basic and £70k+ OTE Location and salary are negotiable. This role is a pure Account Manager role with no new business development. We are looking for a Farmer not a Hunter! AM. Two little letters at the start of a job advert that tell you absolutely nothing. So let me try and help you out here. Your new role. Managing, growing and retaining an existing account portfolio in the IT SMB space. Need I say more? Probably Let's pause for a moment and look at what makes an IT Account Manager successful. The right tech for starters, we've got a CRM that's fit for purpose. No more using off-the-shelf software with less functionality than an excel spreadsheet! Secondly, we've invested heavily in brand development marketing campaigns. You will also inherit a portfolio of SMB house accounts that have so much low hanging fruit you will fall over it. Finally, the right back-office support. You'll be out there building relationships and making deals happen and we'll be providing you with the right people to support you along the way. 2 to 3 days in thier beautiful Manchester City Centre office and the other days visiting your customers This all sounds great so far, right? But what will you be selling? Put simply, our portfolio of services is wide ranging, it includes IT Managed Services, IT infrastructure, Cloud Solutions, Cyber security, Unified Comms, Connectivity and more. You will be joining a growing group of IT companies that has made several acquisitions already and more planned in the future. Therefore, there are lots of opportunities both financially and career path wise. Location and salary are negotiable. Benefits Competitive base package, clear & competitive compensation plan Excellent benefits including private health & pension as well as 25 days holiday. Innovative, growing business with an excellent reputation Part of a larger and expanding IT Services Group offering future career opportunities Therefore, if you have experience of successfully selling technology, especially cyber to the SMB market , then please hit the apply button. Don't worry if your CV is not up to date, just send what you have, and we will work with that. I will respond to every application. Let me give you an insight on the company you will be joining. They aim to build an environment where employees can enjoy a high energy, positive and engaging environment that embraces the flexibility that their staff tell them they want. They believe in a work-hard-play-hard culture in which together they get things done, and they recognise the contribution of those around them, both formally and socially. They have embraced flexible working but have also built an office environment where their staff want to come in to meet and interact with their colleagues. They have bright and modern offices in Manchester city centre and Sheffield (Dinnington) They have monthly "contact days" on which they encourage everyone to attend an office and join them for company provided lunch and a few beers after hours. They operate a rewards & recognition programme that awards quarterly, and annual cash prizes for top performers, as voted for by their staff. All staff receive their mental and physical health & wellbeing benefits package, giving their staff easy access to the prompt, high quality healthcare and support that they need. They are part of a rapidly expanding group that presents outstanding opportunity to progress your career. They believe in investing in the development of their staff. Training is provided for the job you have, and the job you want. 4PM finish on Fridays Therefore, you will be joining a nice business with nice people and an engaged and inspirational management team. It is a small but growing business where people know each other. They specialise in offering SMEs a full range of managed services around four distinct specialist units - Cloud & Remote Desktop services, Networks & Security, Voice & Contact Centre, and IT Support.
We are currently looking out for Salesforce Consultant's & Specialists to join a consultancy leading their field of specialisms. It's a great time to join this organisation as they are looking to expand their practice, and you'll have an excellent opportunity to support and nurture this growth! Meaning you'll grow as the business grows. Their core focus is to ensure that their Salesforce Technology & Transformation Services team based across the UK are accountable and provide an excellent range of services using CRM Analytics & Einstein Discovery, working alongside their clients to deliver innovative analytics solutions. Your role will incorporate a broad range of responsibilities such as: Gathering requirements from stakeholders across the business & client sites. Facilitate workshops with business stakeholders to help understand their needs, advising on what is possible within the products capabilities. Working closely with clients & businesses to help them understand data, identifying top analytics user cases to develop a short & long-term analytics roadmap. Experience delivering / leading workshops & projects within an agile scrum methodology. Leading & managing a team to deliver CRM Analytics & Einstein Discovery solutions. CRM Analytics & Einstein Discovery experience with relevant certifications where possible. Understanding of ETL processes for data preparation and management. A strong understanding of data concepts & modelling. Ideally consulting experience - or CRM implementation experience. You'll be reading and writing in JSON, SAQL & SQL. Leading and contributing to the RFP responses alongside other sales activities across the Analytics business. Technical Qualifications / experience in developing in Sales Cloud, Service Cloud, Marketing Cloud or Data Cloud. Deployments between SFDC Sandboxes & production orgs using change sets & metadata API's. Experience in other comparable business intelligence tool such as Tableau, Microsoft Power BI or QlikView. Experience in developing Apex, VisualForce & lightning components. Experience within ETL Tools such as Mulesoft, Alteryx, Informatica Cloud and Talend. Overall, this opportunity will be great for a problem solver as well as someone who loves to be hands-on. You'll get the unique opportunity to be involved in an ever-expanding Salesforce practice and further get involved in CRM Analytics & Einstein Discovery. Whilst also supporting the growth of others around you. This role will be predominantly remote, and you'll only make trips into the office "When it matters" for client visits & workshops etc. We're also really open to background and experience due to the nature of other roles available within the practice so if you think this might be of suit pleas click apply or reach out to for more details.
Mar 28, 2024
Full time
We are currently looking out for Salesforce Consultant's & Specialists to join a consultancy leading their field of specialisms. It's a great time to join this organisation as they are looking to expand their practice, and you'll have an excellent opportunity to support and nurture this growth! Meaning you'll grow as the business grows. Their core focus is to ensure that their Salesforce Technology & Transformation Services team based across the UK are accountable and provide an excellent range of services using CRM Analytics & Einstein Discovery, working alongside their clients to deliver innovative analytics solutions. Your role will incorporate a broad range of responsibilities such as: Gathering requirements from stakeholders across the business & client sites. Facilitate workshops with business stakeholders to help understand their needs, advising on what is possible within the products capabilities. Working closely with clients & businesses to help them understand data, identifying top analytics user cases to develop a short & long-term analytics roadmap. Experience delivering / leading workshops & projects within an agile scrum methodology. Leading & managing a team to deliver CRM Analytics & Einstein Discovery solutions. CRM Analytics & Einstein Discovery experience with relevant certifications where possible. Understanding of ETL processes for data preparation and management. A strong understanding of data concepts & modelling. Ideally consulting experience - or CRM implementation experience. You'll be reading and writing in JSON, SAQL & SQL. Leading and contributing to the RFP responses alongside other sales activities across the Analytics business. Technical Qualifications / experience in developing in Sales Cloud, Service Cloud, Marketing Cloud or Data Cloud. Deployments between SFDC Sandboxes & production orgs using change sets & metadata API's. Experience in other comparable business intelligence tool such as Tableau, Microsoft Power BI or QlikView. Experience in developing Apex, VisualForce & lightning components. Experience within ETL Tools such as Mulesoft, Alteryx, Informatica Cloud and Talend. Overall, this opportunity will be great for a problem solver as well as someone who loves to be hands-on. You'll get the unique opportunity to be involved in an ever-expanding Salesforce practice and further get involved in CRM Analytics & Einstein Discovery. Whilst also supporting the growth of others around you. This role will be predominantly remote, and you'll only make trips into the office "When it matters" for client visits & workshops etc. We're also really open to background and experience due to the nature of other roles available within the practice so if you think this might be of suit pleas click apply or reach out to for more details.
Account Manager - Sheffield (hybrid) - up to £35k basic and £70k+ OTE Location and salary are negotiable. This role is a pure Account Manager role with no new business development. We are looking for a Farmer not a Hunter! AM. Two little letters at the start of a job advert that tell you absolutely nothing. So let me try and help you out here. Your new role. Managing, growing and retaining an existing account portfolio in the IT SMB space. Need I say more? Probably Let's pause for a moment and look at what makes an IT Account Manager successful. The right tech for starters, we've got a CRM that's fit for purpose. No more using off-the-shelf software with less functionality than an excel spreadsheet! Secondly, we've invested heavily in brand development marketing campaigns. You will also inherit a portfolio of SMB house accounts that have so much low hanging fruit you will fall over it. Finally, the right back-office support. You'll be out there building relationships and making deals happen and we'll be providing you with the right people to support you along the way. 2 to 3 days in their Sheffield office and the other days visiting your customers This all sounds great so far, right? But what will you be selling? Put simply, our portfolio of services is wide ranging, it includes IT Managed Services, IT infrastructure, Cloud Solutions, Cyber security, Unified Comms, Connectivity and more. You will be joining a growing group of IT companies that has made several acquisitions already and more planned in the future. Therefore, there are lots of opportunities both financially and career path wise. Location and salary are negotiable. Benefits Competitive base package, clear & competitive compensation plan Excellent benefits including private health & pension as well as 25 days holiday. Innovative, growing business with an excellent reputation Part of a larger and expanding IT Services Group offering future career opportunities Therefore, if you have experience of successfully selling technology, especially cyber to the SMB market , then please hit the apply button. Don't worry if your CV is not up to date, just send what you have, and we will work with that. I will respond to every application. Let me give you an insight on the company you will be joining. They aim to build an environment where employees can enjoy a high energy, positive and engaging environment that embraces the flexibility that their staff tell them they want. They believe in a work-hard-play-hard culture in which together they get things done, and they recognise the contribution of those around them, both formally and socially. They have embraced flexible working but have also built an office environment where their staff want to come in to meet and interact with their colleagues. They have bright and modern offices in Manchester city centre and Sheffield (Dinnington) They have monthly "contact days" on which they encourage everyone to attend an office and join them for company provided lunch and a few beers after hours. They operate a rewards & recognition programme that awards quarterly, and annual cash prizes for top performers, as voted for by their staff. All staff receive their mental and physical health & wellbeing benefits package, giving their staff easy access to the prompt, high quality healthcare and support that they need. They are part of a rapidly expanding group that presents outstanding opportunity to progress your career. They believe in investing in the development of their staff. Training is provided for the job you have, and the job you want. 4PM finish on Fridays Therefore, you will be joining a nice business with nice people and an engaged and inspirational management team. It is a small but growing business where people know each other. They specialise in offering SMEs a full range of managed services around four distinct specialist units - Cloud & Remote Desktop services, Networks & Security, Voice & Contact Centre, and IT Support.
Mar 27, 2024
Full time
Account Manager - Sheffield (hybrid) - up to £35k basic and £70k+ OTE Location and salary are negotiable. This role is a pure Account Manager role with no new business development. We are looking for a Farmer not a Hunter! AM. Two little letters at the start of a job advert that tell you absolutely nothing. So let me try and help you out here. Your new role. Managing, growing and retaining an existing account portfolio in the IT SMB space. Need I say more? Probably Let's pause for a moment and look at what makes an IT Account Manager successful. The right tech for starters, we've got a CRM that's fit for purpose. No more using off-the-shelf software with less functionality than an excel spreadsheet! Secondly, we've invested heavily in brand development marketing campaigns. You will also inherit a portfolio of SMB house accounts that have so much low hanging fruit you will fall over it. Finally, the right back-office support. You'll be out there building relationships and making deals happen and we'll be providing you with the right people to support you along the way. 2 to 3 days in their Sheffield office and the other days visiting your customers This all sounds great so far, right? But what will you be selling? Put simply, our portfolio of services is wide ranging, it includes IT Managed Services, IT infrastructure, Cloud Solutions, Cyber security, Unified Comms, Connectivity and more. You will be joining a growing group of IT companies that has made several acquisitions already and more planned in the future. Therefore, there are lots of opportunities both financially and career path wise. Location and salary are negotiable. Benefits Competitive base package, clear & competitive compensation plan Excellent benefits including private health & pension as well as 25 days holiday. Innovative, growing business with an excellent reputation Part of a larger and expanding IT Services Group offering future career opportunities Therefore, if you have experience of successfully selling technology, especially cyber to the SMB market , then please hit the apply button. Don't worry if your CV is not up to date, just send what you have, and we will work with that. I will respond to every application. Let me give you an insight on the company you will be joining. They aim to build an environment where employees can enjoy a high energy, positive and engaging environment that embraces the flexibility that their staff tell them they want. They believe in a work-hard-play-hard culture in which together they get things done, and they recognise the contribution of those around them, both formally and socially. They have embraced flexible working but have also built an office environment where their staff want to come in to meet and interact with their colleagues. They have bright and modern offices in Manchester city centre and Sheffield (Dinnington) They have monthly "contact days" on which they encourage everyone to attend an office and join them for company provided lunch and a few beers after hours. They operate a rewards & recognition programme that awards quarterly, and annual cash prizes for top performers, as voted for by their staff. All staff receive their mental and physical health & wellbeing benefits package, giving their staff easy access to the prompt, high quality healthcare and support that they need. They are part of a rapidly expanding group that presents outstanding opportunity to progress your career. They believe in investing in the development of their staff. Training is provided for the job you have, and the job you want. 4PM finish on Fridays Therefore, you will be joining a nice business with nice people and an engaged and inspirational management team. It is a small but growing business where people know each other. They specialise in offering SMEs a full range of managed services around four distinct specialist units - Cloud & Remote Desktop services, Networks & Security, Voice & Contact Centre, and IT Support.
CRM Reporting & Development Specialist UK Wide £60,000 - £70,000 + Bonus & benefits The Company A CRM Reporting & Development Specialist is sought by a leading business services group with an enviable portfolio of FTSE 100 and Blue Chip clients. This organisation offers a broad range of services across international offices in Europe, the Middle East and Asia. Ambitious growth plans and continued profitable expansion within all markets and regions has created a new opportunity for a CRM Reporting & Development Specialist to join the team. Key Responsibilities of the CRM Reporting & Development Specialist Reporting & Insights - design and build out reporting within CRM utilising PowerBI and Fetch-based reporting services reports. CRM system development & maintenance - alongside the Senior CRM Technology Development Manager, maintain and develop the CRM system and any integrations in line with the CRM strategy and CRM roadmap. Reporting Training - deliver training (upskilling) and knowledge sharing on reporting & insights to both those in the CRM team as well as the relevant stakeholders in the business. Skills & Attributes of the CRM Reporting & Development Specialist Have a solid IT background in both applications and infrastructure, specifically Microsoft Dynamics and the Microsoft Power Platform. Have experience of developing and building out reporting, including both the front end design as well as able to bring the data in from the various required sources. Able to understand the business context, present practical solutions to the business in a language that resonates as well as share knowledge in a way that upskills those with limited or no knowledge of what reporting can bring. Have in depth knowledge of Microsoft Power Platform (specifically Power BI/Power Automate), Microsoft D365 Administration and customisation. Have a good understanding of Microsoft Server technologies (including SQL Server and SSMS) and Fetch XML queries utilising Dataverse. Be familiar with Remote Desktop functions (RDP) and basic web troubleshooting (e.g. Edge Developer Tools, TCP/IP port requirements). Problem solver, detail oriented, pro-active and team worker. Highly numerical with attention to detail and analytical mindset. Ability work and build relationship across various departments, teams and levels. Power Apps development experience is desirable (model driven/canvas-based applications). Experience with issue/project tools such as DevOps/Jira is desirable. Applications can only be considered from those eligible to live & work in the UK without restriction. Harcourt Matthews is acting as an Employment Agency in relation to this vacancy. Our divisions include: Legal Operations (Legal Tech and Legal Project Management, LPM, Operations Project Managers, Change, Innovation and Process Improvement); Accounting & Finance (Part and fully qualified Accountants); Pricing & Strategy; Pfi/PPP & FM. Harcourt Matthews is committed to diversity and inclusion. We value and encourage applications from all ethnicities and welcome everyone regardless of social background, disability, gender identity, and orientation. Diversity benefits us all and challenges our assumptions. Ref: BHJOB3543_5793
Mar 27, 2024
Full time
CRM Reporting & Development Specialist UK Wide £60,000 - £70,000 + Bonus & benefits The Company A CRM Reporting & Development Specialist is sought by a leading business services group with an enviable portfolio of FTSE 100 and Blue Chip clients. This organisation offers a broad range of services across international offices in Europe, the Middle East and Asia. Ambitious growth plans and continued profitable expansion within all markets and regions has created a new opportunity for a CRM Reporting & Development Specialist to join the team. Key Responsibilities of the CRM Reporting & Development Specialist Reporting & Insights - design and build out reporting within CRM utilising PowerBI and Fetch-based reporting services reports. CRM system development & maintenance - alongside the Senior CRM Technology Development Manager, maintain and develop the CRM system and any integrations in line with the CRM strategy and CRM roadmap. Reporting Training - deliver training (upskilling) and knowledge sharing on reporting & insights to both those in the CRM team as well as the relevant stakeholders in the business. Skills & Attributes of the CRM Reporting & Development Specialist Have a solid IT background in both applications and infrastructure, specifically Microsoft Dynamics and the Microsoft Power Platform. Have experience of developing and building out reporting, including both the front end design as well as able to bring the data in from the various required sources. Able to understand the business context, present practical solutions to the business in a language that resonates as well as share knowledge in a way that upskills those with limited or no knowledge of what reporting can bring. Have in depth knowledge of Microsoft Power Platform (specifically Power BI/Power Automate), Microsoft D365 Administration and customisation. Have a good understanding of Microsoft Server technologies (including SQL Server and SSMS) and Fetch XML queries utilising Dataverse. Be familiar with Remote Desktop functions (RDP) and basic web troubleshooting (e.g. Edge Developer Tools, TCP/IP port requirements). Problem solver, detail oriented, pro-active and team worker. Highly numerical with attention to detail and analytical mindset. Ability work and build relationship across various departments, teams and levels. Power Apps development experience is desirable (model driven/canvas-based applications). Experience with issue/project tools such as DevOps/Jira is desirable. Applications can only be considered from those eligible to live & work in the UK without restriction. Harcourt Matthews is acting as an Employment Agency in relation to this vacancy. Our divisions include: Legal Operations (Legal Tech and Legal Project Management, LPM, Operations Project Managers, Change, Innovation and Process Improvement); Accounting & Finance (Part and fully qualified Accountants); Pricing & Strategy; Pfi/PPP & FM. Harcourt Matthews is committed to diversity and inclusion. We value and encourage applications from all ethnicities and welcome everyone regardless of social background, disability, gender identity, and orientation. Diversity benefits us all and challenges our assumptions. Ref: BHJOB3543_5793
As part of our team expansion plans, we are looking for a CRM solution developer to work as part of Girlguiding's IT Team. The CRM solution developer will be responsible for optimising and enhancing the charity's use of the Dynamics 365 CRM platform, user portal, and associated integrations. The role will champion the best use of Dynamics 365 to support the IT & Digital strategies and transformation programmes. This role will be a trusted specialist in D365 implementations whose role will be to propose, design, and develop new solutions that benefit the organisation aligned to Girlguiding strategic goals. The role will be supported by a CRM analyst position, and a broader team of business analysts and technical specialists. About Girlguiding This is a really exciting time to join Girlguiding. We have much to be proud of in our one hundred years of history, but we know that to remain vibrant and relevant to young people we must continually evolve. We've begun a process of significant change: transforming the organisation so it can meet the challenges of the future by putting young people at the heart of our organisation. We're on a mission to amplify the voices of girls and young women, so they can champion change in their own lives and the wider world; to build strong partnerships that can increase our reach and impact; and to increase the support we offer our amazing adult volunteers who deliver incredible experiences to young people across the UK every week. Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. Girlguiding is proud to be part of the Stonewall Diversity Champions programme, a member of the Business Disability Forum, and a member of Time to Change. While Girlguiding's young members may be women only, our staff team is mixed gender. We welcome applicants from all backgrounds. Girlguiding operates a hybrid working arrangement where office based staff are required to attend the office on average two days a week, or 40% of working time across the year. We're committed though to supporting our staff to achieve a good work-life balance and offer flexible working options wherever we reasonably can. All staff are required to carry out our online health and safety training and complete a DSE risk assessment to ensure we can provide the support you require.
Mar 27, 2024
Full time
As part of our team expansion plans, we are looking for a CRM solution developer to work as part of Girlguiding's IT Team. The CRM solution developer will be responsible for optimising and enhancing the charity's use of the Dynamics 365 CRM platform, user portal, and associated integrations. The role will champion the best use of Dynamics 365 to support the IT & Digital strategies and transformation programmes. This role will be a trusted specialist in D365 implementations whose role will be to propose, design, and develop new solutions that benefit the organisation aligned to Girlguiding strategic goals. The role will be supported by a CRM analyst position, and a broader team of business analysts and technical specialists. About Girlguiding This is a really exciting time to join Girlguiding. We have much to be proud of in our one hundred years of history, but we know that to remain vibrant and relevant to young people we must continually evolve. We've begun a process of significant change: transforming the organisation so it can meet the challenges of the future by putting young people at the heart of our organisation. We're on a mission to amplify the voices of girls and young women, so they can champion change in their own lives and the wider world; to build strong partnerships that can increase our reach and impact; and to increase the support we offer our amazing adult volunteers who deliver incredible experiences to young people across the UK every week. Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. Girlguiding is proud to be part of the Stonewall Diversity Champions programme, a member of the Business Disability Forum, and a member of Time to Change. While Girlguiding's young members may be women only, our staff team is mixed gender. We welcome applicants from all backgrounds. Girlguiding operates a hybrid working arrangement where office based staff are required to attend the office on average two days a week, or 40% of working time across the year. We're committed though to supporting our staff to achieve a good work-life balance and offer flexible working options wherever we reasonably can. All staff are required to carry out our online health and safety training and complete a DSE risk assessment to ensure we can provide the support you require.
Location: Birmingham Contract Type: Permanent/ Full time Salary: Competitive Hours: 37.5 Benefits: Competitive Role Overview: At HealthTrust Europe (HTE), we are seeking a Project Manager to join our Business Solutions team, where you can make a difference within your role, take pride in your work and be part of a team that is taking the company into a new and exciting era. As a Project Manager, you will plan, monitor, and manage multiple, diverse medium to large projects of high complexity across multiple teams, departments, service centres and client locations. You will act as a single point of accountability on projects assigned by the Change Board, securing required resources, using PRINCE2/APM project controls and standards, and ensuring on-time completion according to specifications and within budgeted costs. Who are we? Based in Edgbaston, Birmingham, we offer solutions to manage spending effectively and improve performance, working with both public (NHS) and private healthcare providers to optimise the use of products and services to identify cost-saving opportunities. As part of the HCA Healthcare Group, in March 2023, we were named in Ethisphere's World's Most Ethical Companies for the 13th time. DUTIES (included, but not limited to): Actively communicates with HCA Healthcare UK facilities, HCA Healthcare UK Division HQ, HealthTrust Europe (Corporate), or other client stakeholders to manage multiple projects, business owner(s) and team member(s) relationships to accomplish project activities Authors/facilitates strategic documents such as project charters, education and communication plans, and detailed project plans, and presents project updates/presentations to business owners Organise project activities into manageable work efforts for team members and determine an effective approach to completing the work, as outlined in the project plan Proactively identify and manage risks, issues, cross-project dependencies, and reports on project/programme status within the published schedule Identify, manage and monitor the completion of deliverables throughout the project lifecycle Mentor colleagues in applying project management controls and use the outlined structure and templates to ensure consistency Facilitates decision-making that is required for progress on the project Authors/facilitates project implementation documentation including, but not limited to implementation toolkits and migration schedules Leads or coordinates project planning, resourcing, staffing, supply and subcontract management, progress reporting, troubleshooting and people management Ensure project results meet requirements regarding technical quality, reliability, schedule, and cost Solve technical and non-technical problems throughout the life of the project Examine and interpret complex data from multiple sources to support sound decision-making. KNOWLEDGE, SKILLS & ABILITIES: PRINCE 2/APM Projects or qualified through experience Process design and delivery with stakeholder teams Microsoft Office applications (including Microsoft Excel, Word, Visio, Outlook and PowerPoint) Expert in using Project Management tools, including Microsoft Project 2016 Ability to learn and adopt in-house software such as Salesforce (CRM tool) Good analytical skills. Process Frameworks and Standards Proven experience in business process change and analysis. Align internal and external resources to achieve objectives Understand and interpret complex instructions, proposals, and contract language Why work for us? At HealthTrust Europe we offer core benefits such as: Pension Life assurance Critical illness cover 25 days annual leave, plus Bank Holidays Hybrid working (2 days from home a week) Employees can access the following voluntary benefits and more, which are available at set times during the year: Cycle to work scheme Electric Vehicle scheme Private healthcare Gymflex Technology at home Private GP consultations Purchase up to 10 days of annual leave Why Work For Us? Whether you are passionate about making a difference in healthcare, looking for a career in healthcare supply chain or simply want to join a leading organisation with fantastic career opportunities, then read more. At HealthTrust Europe, we offer you the opportunity to join a thriving organisation; where you can make a difference within your role, take pride in your work and be part of a team that is taking the company into a new and exciting era. We offer a diverse range of core and flexible benefits that are designed to give you peace of mind and help you make the most of life both in and outside work. Our core benefits include access to a private pension scheme, life assurance from day one of employment, private healthcare for you with an option to add your family and more. Our flexible benefits package includes private GP, private dental insurance, worldwide travel insurance for you and your family, the chance to buy extra holiday days, interest-free loans to purchase technology for personal use and more. You may have experience in the following: Project Coordinator, Program Manager, Project Leader, Project Supervisor, Project Administrator, Project Officer, Project Controller, Project Facilitator, Project Planner, Project Strategist, Project Consultant, Project Analyst, Project Director, Project Executive, Project Specialist, Project Team Lead, Operations Manager, Implementation Manager, Scrum Master. REF-212464
Mar 26, 2024
Full time
Location: Birmingham Contract Type: Permanent/ Full time Salary: Competitive Hours: 37.5 Benefits: Competitive Role Overview: At HealthTrust Europe (HTE), we are seeking a Project Manager to join our Business Solutions team, where you can make a difference within your role, take pride in your work and be part of a team that is taking the company into a new and exciting era. As a Project Manager, you will plan, monitor, and manage multiple, diverse medium to large projects of high complexity across multiple teams, departments, service centres and client locations. You will act as a single point of accountability on projects assigned by the Change Board, securing required resources, using PRINCE2/APM project controls and standards, and ensuring on-time completion according to specifications and within budgeted costs. Who are we? Based in Edgbaston, Birmingham, we offer solutions to manage spending effectively and improve performance, working with both public (NHS) and private healthcare providers to optimise the use of products and services to identify cost-saving opportunities. As part of the HCA Healthcare Group, in March 2023, we were named in Ethisphere's World's Most Ethical Companies for the 13th time. DUTIES (included, but not limited to): Actively communicates with HCA Healthcare UK facilities, HCA Healthcare UK Division HQ, HealthTrust Europe (Corporate), or other client stakeholders to manage multiple projects, business owner(s) and team member(s) relationships to accomplish project activities Authors/facilitates strategic documents such as project charters, education and communication plans, and detailed project plans, and presents project updates/presentations to business owners Organise project activities into manageable work efforts for team members and determine an effective approach to completing the work, as outlined in the project plan Proactively identify and manage risks, issues, cross-project dependencies, and reports on project/programme status within the published schedule Identify, manage and monitor the completion of deliverables throughout the project lifecycle Mentor colleagues in applying project management controls and use the outlined structure and templates to ensure consistency Facilitates decision-making that is required for progress on the project Authors/facilitates project implementation documentation including, but not limited to implementation toolkits and migration schedules Leads or coordinates project planning, resourcing, staffing, supply and subcontract management, progress reporting, troubleshooting and people management Ensure project results meet requirements regarding technical quality, reliability, schedule, and cost Solve technical and non-technical problems throughout the life of the project Examine and interpret complex data from multiple sources to support sound decision-making. KNOWLEDGE, SKILLS & ABILITIES: PRINCE 2/APM Projects or qualified through experience Process design and delivery with stakeholder teams Microsoft Office applications (including Microsoft Excel, Word, Visio, Outlook and PowerPoint) Expert in using Project Management tools, including Microsoft Project 2016 Ability to learn and adopt in-house software such as Salesforce (CRM tool) Good analytical skills. Process Frameworks and Standards Proven experience in business process change and analysis. Align internal and external resources to achieve objectives Understand and interpret complex instructions, proposals, and contract language Why work for us? At HealthTrust Europe we offer core benefits such as: Pension Life assurance Critical illness cover 25 days annual leave, plus Bank Holidays Hybrid working (2 days from home a week) Employees can access the following voluntary benefits and more, which are available at set times during the year: Cycle to work scheme Electric Vehicle scheme Private healthcare Gymflex Technology at home Private GP consultations Purchase up to 10 days of annual leave Why Work For Us? Whether you are passionate about making a difference in healthcare, looking for a career in healthcare supply chain or simply want to join a leading organisation with fantastic career opportunities, then read more. At HealthTrust Europe, we offer you the opportunity to join a thriving organisation; where you can make a difference within your role, take pride in your work and be part of a team that is taking the company into a new and exciting era. We offer a diverse range of core and flexible benefits that are designed to give you peace of mind and help you make the most of life both in and outside work. Our core benefits include access to a private pension scheme, life assurance from day one of employment, private healthcare for you with an option to add your family and more. Our flexible benefits package includes private GP, private dental insurance, worldwide travel insurance for you and your family, the chance to buy extra holiday days, interest-free loans to purchase technology for personal use and more. You may have experience in the following: Project Coordinator, Program Manager, Project Leader, Project Supervisor, Project Administrator, Project Officer, Project Controller, Project Facilitator, Project Planner, Project Strategist, Project Consultant, Project Analyst, Project Director, Project Executive, Project Specialist, Project Team Lead, Operations Manager, Implementation Manager, Scrum Master. REF-212464
Senior Salesforce Developer/Salesforce Lead The Purpose The Senior Salesforce Developer will spearhead the technical development of our Salesforce platform, ensuring quality control, conducting testing, and overseeing the implementation of the platform throughout the WorkNest conglomerate and any forthcoming acquisitions. The role As our Salesforce guru you will provide a comprehensive oversight of Salesforce developments, specialising in Sales Cloud and CPQ, ensuring end-to-end technical excellence. You will collaborate closely with the Head of CRM, developers, and departmental leaders, conceptualising and executing streamlined solutions that elevate client and user experiences. You will demonstrate a solid understanding of the Salesforce platform, showcasing expertise in developing Salesforce solutions, implementing enhancements, designing and deploying features, and introducing innovations that align with business goals, ultimately enhancing operational efficiency across WorkNest. About you You will be an advocate for Salesforce best practices, staying in tune with the latest developments within the Salesforce ecosystem while prioritising security and compliance measures to affirm excellence in all Salesforce initiatives. For this role we are looking for a minimum of 5 years' experience in Salesforce platform development, with a preference for expertise in Sales Cloud, along with at least 3 years' experience specifically with CPQ. Essential certifications such as PD1, Salesforce Admin, and Platform App Builder are required, while additional certifications like PD2, CPQ, and Salesforce Certified Application Architect are highly desirable. Demonstrable experience in developing declarative solutions using Process Builders and Flows is essential in addition to proficiency in writing programmatic solutions, including Apex, Visualforce, LWC, SOQL, and making RESTful web service calls. Your expertise should extend to creating custom API integrations with external systems within the Salesforce environment. This involves creating seamless connections using technologies like RESTful web service calls, Apex REST, or other supported Salesforce integration methods. Where you'll be working This is a hybrid role (a minimum of two days per week in the Chester office, with the rest of the week remote) The Package This role attracts a salary of £55,000 - £60,000 per annum (depending on experience) and an attractive company benefits package including: Health Cash plan Life Assurance Up to £15 per month fitness subsidence Hybrid working arrangements. Auto Enrolment Pension contributions after 3 months service Birthday Day off VITO Days - up to 2 days per holiday year paid volunteering Free Will writing service. The Company WorkNest is part of the GRC (Governance, Risk and Compliance) division within Marlowe PLC. We are a powerhouse of employment law, HR, Health and Safety, CQC Compliance support services, weaving pragmatic advice with powerful technology platforms. We have experienced exceptional growth over the last 24 months, fuelled by the acquisition of several leading business services groups, including: Law at Work, Ellis Whittam, Youmanage, esphr, HRSP, HR Solutions and Vista. Our purpose is to advance the way people work. We achieve this by helping employers proactively overcome their employment, safety, and wellbeing challenges, working alongside internal teams, or providing a fully outsourced solution. In fact, over 40,000 UK employers (in 45 vertical sectors) now seek our help on some of their most sensitive issues. We like to think that this is due to our focus on high quality, pragmatic and professional advice and service. We have a national presence with main offices in Chester and Glasgow, where our 400-strong team - including more than 75 qualified employment law solicitors, 50 qualified HR consultants and over 50 qualified Health & safety consultants, - strive to be the organisation of excellence that employers turn to for nurture and protection. We're known for our personalised, high-quality support and pragmatic, commercially-minded approach - as well as being a great place to work! So what's next? Does this sound like you? Are you up for the challenge? If you think this role is a good fit for you, please use the purple 'apply now' button to begin your application. You'll be asked to submit a CV and covering letter outlining how you fulfil the person specification for this post. WorkNest is committed to creating a culture of Inclusion?and ensuring that everyone - job applicants, clients, colleagues, and anyone else we deal with - is treated fairly and with respect. We continuously review our policies and processes to support our aim to create a diverse team, however, please speak to our Talent and Recruitment specialist if there are any adjustments, we need to make in order to ensure, a genuine equality of opportunity. Our purpose is to advance the way people work. We achieve this by helping employers proactively overcome their employment, safety, and wellbeing challenges, working alongside internal teams, or providing a fully outsourced solution. Our Vision is to be an organisation of excellence, that employers turn to for nurture and protection. The closing date for receipt of applications is 4th April 2024 REF-
Mar 26, 2024
Full time
Senior Salesforce Developer/Salesforce Lead The Purpose The Senior Salesforce Developer will spearhead the technical development of our Salesforce platform, ensuring quality control, conducting testing, and overseeing the implementation of the platform throughout the WorkNest conglomerate and any forthcoming acquisitions. The role As our Salesforce guru you will provide a comprehensive oversight of Salesforce developments, specialising in Sales Cloud and CPQ, ensuring end-to-end technical excellence. You will collaborate closely with the Head of CRM, developers, and departmental leaders, conceptualising and executing streamlined solutions that elevate client and user experiences. You will demonstrate a solid understanding of the Salesforce platform, showcasing expertise in developing Salesforce solutions, implementing enhancements, designing and deploying features, and introducing innovations that align with business goals, ultimately enhancing operational efficiency across WorkNest. About you You will be an advocate for Salesforce best practices, staying in tune with the latest developments within the Salesforce ecosystem while prioritising security and compliance measures to affirm excellence in all Salesforce initiatives. For this role we are looking for a minimum of 5 years' experience in Salesforce platform development, with a preference for expertise in Sales Cloud, along with at least 3 years' experience specifically with CPQ. Essential certifications such as PD1, Salesforce Admin, and Platform App Builder are required, while additional certifications like PD2, CPQ, and Salesforce Certified Application Architect are highly desirable. Demonstrable experience in developing declarative solutions using Process Builders and Flows is essential in addition to proficiency in writing programmatic solutions, including Apex, Visualforce, LWC, SOQL, and making RESTful web service calls. Your expertise should extend to creating custom API integrations with external systems within the Salesforce environment. This involves creating seamless connections using technologies like RESTful web service calls, Apex REST, or other supported Salesforce integration methods. Where you'll be working This is a hybrid role (a minimum of two days per week in the Chester office, with the rest of the week remote) The Package This role attracts a salary of £55,000 - £60,000 per annum (depending on experience) and an attractive company benefits package including: Health Cash plan Life Assurance Up to £15 per month fitness subsidence Hybrid working arrangements. Auto Enrolment Pension contributions after 3 months service Birthday Day off VITO Days - up to 2 days per holiday year paid volunteering Free Will writing service. The Company WorkNest is part of the GRC (Governance, Risk and Compliance) division within Marlowe PLC. We are a powerhouse of employment law, HR, Health and Safety, CQC Compliance support services, weaving pragmatic advice with powerful technology platforms. We have experienced exceptional growth over the last 24 months, fuelled by the acquisition of several leading business services groups, including: Law at Work, Ellis Whittam, Youmanage, esphr, HRSP, HR Solutions and Vista. Our purpose is to advance the way people work. We achieve this by helping employers proactively overcome their employment, safety, and wellbeing challenges, working alongside internal teams, or providing a fully outsourced solution. In fact, over 40,000 UK employers (in 45 vertical sectors) now seek our help on some of their most sensitive issues. We like to think that this is due to our focus on high quality, pragmatic and professional advice and service. We have a national presence with main offices in Chester and Glasgow, where our 400-strong team - including more than 75 qualified employment law solicitors, 50 qualified HR consultants and over 50 qualified Health & safety consultants, - strive to be the organisation of excellence that employers turn to for nurture and protection. We're known for our personalised, high-quality support and pragmatic, commercially-minded approach - as well as being a great place to work! So what's next? Does this sound like you? Are you up for the challenge? If you think this role is a good fit for you, please use the purple 'apply now' button to begin your application. You'll be asked to submit a CV and covering letter outlining how you fulfil the person specification for this post. WorkNest is committed to creating a culture of Inclusion?and ensuring that everyone - job applicants, clients, colleagues, and anyone else we deal with - is treated fairly and with respect. We continuously review our policies and processes to support our aim to create a diverse team, however, please speak to our Talent and Recruitment specialist if there are any adjustments, we need to make in order to ensure, a genuine equality of opportunity. Our purpose is to advance the way people work. We achieve this by helping employers proactively overcome their employment, safety, and wellbeing challenges, working alongside internal teams, or providing a fully outsourced solution. Our Vision is to be an organisation of excellence, that employers turn to for nurture and protection. The closing date for receipt of applications is 4th April 2024 REF-
Your new company: A pioneering force in the hospitality industry, this company is delivering cutting-edge software solutions that redefine the guest experience. Their innovative technology empowers clients to captivate and retain customers, fostering loyalty and driving growth. As they continue to expand their market-leading offerings and prestigious client portfolio, they seek an exceptional individual to join their talented team and contribute to their remarkable success story. Your new role: Assume a pivotal leadership position as the Technical Service Desk Manager, spearheading the mission to provide unparalleled service desk operations within the dynamic Hospitality SaaS sector. In this influential role, you will lead a skilled team of technicians, overseeing customer support activities, driving process optimisation, and cultivating synergistic collaboration between internal departments, third-party IT companies, and strategic partners. Your expertise will be instrumental in delivering superior customer experiences, ensuring seamless onboarding, and propelling the growth trajectory. What you'll need to succeed: They seek a highly accomplished professional with a unique blend of technical acumen and exceptional leadership abilities. A Bachelor's degree in Computer Science, Information Technology, or relevant experience is desirable but not essential, complemented by a proven track record in technical support or IT management roles. Your strong communication and stakeholder management skills will be paramount in navigating complex collaborations, fostering transparency, and ensuring unwavering customer satisfaction.Extensive knowledge of networking technologies, including LAN/WAN, Wireless, DNS, DHCP, and the OSI Model, is a prerequisite. Proficiency in professional-grade WiFi Access Points and their cloud controllers, coupled with a deep understanding of infrastructure technology (EC2, S3, RDS, Route 53, IAM, Lambda, API Gateway) and cloud providers such as Amazon Web Services (AWS), will be highly valued.Additionally, your familiarity with marketing software (Mailchimp, DotMailer, Facebook, Constant Contact, Zapier, Drift) and expertise in support ticketing software and CRM (ZenDesk, Hubspot, AutoTask) will empower you to drive operational excellence and deliver unparalleled customer experiences. What you'll get in return: At this company, they cultivate an environment that fosters professional growth and rewards excellence. You'll receive a highly competitive salary package, ranging from £30,000 to £40,000, commensurate with your qualifications and experience. Their comprehensive benefits program includes a workplace pension, 33 days of annual leave, and premium work equipment from Apple, ensuring you have the tools to excel.Moreover, they offer a well-defined career roadmap that will propel you to new heights, allowing you to make a significant impact and shape the trajectory of the company. You'll be part of a dynamic, fast-growing tech company that celebrates achievement, fosters a collaborative culture, and provides opportunities for continuous learning and development. What you need to do now: If you're a driven professional seeking a transformative career opportunity, submit your CV and a compelling cover letter that demonstrates your understanding of the role and the company. In your cover letter, showcase your passion for the position, your alignment with their values, and the unique skills and experience that make you the ideal candidate to lead their service desk operations to new heights. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 26, 2024
Full time
Your new company: A pioneering force in the hospitality industry, this company is delivering cutting-edge software solutions that redefine the guest experience. Their innovative technology empowers clients to captivate and retain customers, fostering loyalty and driving growth. As they continue to expand their market-leading offerings and prestigious client portfolio, they seek an exceptional individual to join their talented team and contribute to their remarkable success story. Your new role: Assume a pivotal leadership position as the Technical Service Desk Manager, spearheading the mission to provide unparalleled service desk operations within the dynamic Hospitality SaaS sector. In this influential role, you will lead a skilled team of technicians, overseeing customer support activities, driving process optimisation, and cultivating synergistic collaboration between internal departments, third-party IT companies, and strategic partners. Your expertise will be instrumental in delivering superior customer experiences, ensuring seamless onboarding, and propelling the growth trajectory. What you'll need to succeed: They seek a highly accomplished professional with a unique blend of technical acumen and exceptional leadership abilities. A Bachelor's degree in Computer Science, Information Technology, or relevant experience is desirable but not essential, complemented by a proven track record in technical support or IT management roles. Your strong communication and stakeholder management skills will be paramount in navigating complex collaborations, fostering transparency, and ensuring unwavering customer satisfaction.Extensive knowledge of networking technologies, including LAN/WAN, Wireless, DNS, DHCP, and the OSI Model, is a prerequisite. Proficiency in professional-grade WiFi Access Points and their cloud controllers, coupled with a deep understanding of infrastructure technology (EC2, S3, RDS, Route 53, IAM, Lambda, API Gateway) and cloud providers such as Amazon Web Services (AWS), will be highly valued.Additionally, your familiarity with marketing software (Mailchimp, DotMailer, Facebook, Constant Contact, Zapier, Drift) and expertise in support ticketing software and CRM (ZenDesk, Hubspot, AutoTask) will empower you to drive operational excellence and deliver unparalleled customer experiences. What you'll get in return: At this company, they cultivate an environment that fosters professional growth and rewards excellence. You'll receive a highly competitive salary package, ranging from £30,000 to £40,000, commensurate with your qualifications and experience. Their comprehensive benefits program includes a workplace pension, 33 days of annual leave, and premium work equipment from Apple, ensuring you have the tools to excel.Moreover, they offer a well-defined career roadmap that will propel you to new heights, allowing you to make a significant impact and shape the trajectory of the company. You'll be part of a dynamic, fast-growing tech company that celebrates achievement, fosters a collaborative culture, and provides opportunities for continuous learning and development. What you need to do now: If you're a driven professional seeking a transformative career opportunity, submit your CV and a compelling cover letter that demonstrates your understanding of the role and the company. In your cover letter, showcase your passion for the position, your alignment with their values, and the unique skills and experience that make you the ideal candidate to lead their service desk operations to new heights. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Graduate Account Manager Apple Products into Education sector £24,000 Base + Uncapped Commission + £12K OTE + Corporate Benefits Cheadle Hulme, Cheshire Celsius Graduate Recruitment is thrilled to collaborate with an innovative technology specialist for education and business. They place high value on their culture, teamwork, staff rewards, and a comprehensive benefits scheme, including an employee assistance programme. As pioneers in changing lives through technology, our client holds prestigious partnerships as an Apple Authorised Education Specialist (AAES), and with Google for Education, and Microsoft Surface. They provide strategic technology planning, product installation, professional technical services, and training for educational institutes to empower staff and students. An exciting opportunity awaits a Graduate Education Account Manager in their established Apple-focused education sales team. Reporting to the Head of Education, you'll manage dedicated regions and cultivate professional relationships with stakeholders, making strategic decisions to drive sales growth. Ideal candidates will be capable of building professional relationships with customer stakeholders and colleagues. This involves making well-thought-out decisions regarding tasks, scheduling, and strategically managing and expanding sales within assigned regions. Primary Responsibilities: Key account management and development Retention of existing accounts Identifying new business opportunities Handling strategic project sales and larger value opportunities Executing Key and Development Account plans Articulating the client's value proposition to each customer Building relationships with key contacts and stakeholders Aligning products, solutions, and added value propositions with client needs Achieving and exceeding margin-based targets Managing and growing an accurate sales pipeline Accurate sales forecasting Updating CRM with relevant end-user data Soft Skills: Excellent written and verbal communication Strong organisation and prioritisation Ability to work efficiently under pressure Time management skills Team player If you're an ambitious and motivated individual ready to contribute to this dynamic team, we encourage you to apply for this impactful role.
Mar 26, 2024
Full time
Graduate Account Manager Apple Products into Education sector £24,000 Base + Uncapped Commission + £12K OTE + Corporate Benefits Cheadle Hulme, Cheshire Celsius Graduate Recruitment is thrilled to collaborate with an innovative technology specialist for education and business. They place high value on their culture, teamwork, staff rewards, and a comprehensive benefits scheme, including an employee assistance programme. As pioneers in changing lives through technology, our client holds prestigious partnerships as an Apple Authorised Education Specialist (AAES), and with Google for Education, and Microsoft Surface. They provide strategic technology planning, product installation, professional technical services, and training for educational institutes to empower staff and students. An exciting opportunity awaits a Graduate Education Account Manager in their established Apple-focused education sales team. Reporting to the Head of Education, you'll manage dedicated regions and cultivate professional relationships with stakeholders, making strategic decisions to drive sales growth. Ideal candidates will be capable of building professional relationships with customer stakeholders and colleagues. This involves making well-thought-out decisions regarding tasks, scheduling, and strategically managing and expanding sales within assigned regions. Primary Responsibilities: Key account management and development Retention of existing accounts Identifying new business opportunities Handling strategic project sales and larger value opportunities Executing Key and Development Account plans Articulating the client's value proposition to each customer Building relationships with key contacts and stakeholders Aligning products, solutions, and added value propositions with client needs Achieving and exceeding margin-based targets Managing and growing an accurate sales pipeline Accurate sales forecasting Updating CRM with relevant end-user data Soft Skills: Excellent written and verbal communication Strong organisation and prioritisation Ability to work efficiently under pressure Time management skills Team player If you're an ambitious and motivated individual ready to contribute to this dynamic team, we encourage you to apply for this impactful role.
12 MONTH FIXED TERM CONTRACT Your new role:We are seeking a highly skilled and motivated Systems Architect to join our team and spearhead the design, implementation and integration of robust, scalable, and secure technology solutions across our digital education, customer-facing global network of 80+ schools in 30+ countries. As a Systems Architect, you will play a pivotal role in designing, optimising, and evaluating the technologies that form our digital education platforms and products.Your role will impact the organisation by being involved with Digital Education projects, ensuring alignment with global tech strategy, opportunities and standards, planning and designing; covering all IT systems and services within the digital education portfolio.Responsibilities: Proactive collaboration with all stakeholders: Education / Business, IT teams and 3rd party vendors Clear verbal communication, written and presentations Successful delivery of the digital projects and implementations, on time, to budget and quality Creation of peer-reviewed artifacts: including logical and functional architecture, systems & solutions architecture and integration Architecture, Data flow, ERD. Source and evaluate tools and technologies, and present reports to business leaders, highlighting areas for improvement and opportunities for further innovation. Oversee implementation Requirements: Proven experience as a Systems Architect or a similar role, preferably in the digital education domain or a related industry. TOGAF experience and/or certification is a requirement for this role. Proficiency in designing systems and solution architecture incorporating SaaS, Digital web and apps, email protocols, Cloud infra, Middleware, back-end enterprise systems and data platforms. Solid understanding of software development processes and methodologies, cloud computing, and infrastructure. Understanding of EdTech standards LTI, LIS, OneRoster, xAPI, SCORM, cmi5 etc, ideal, or willingness to learn. Proficiency in architectural design patterns, data modelling, system integration and consideration. The ability to collaborate effectively with others to define requirements. Adaptable and flexible working as part of a small team on various aspects of Technology evaluation, definition, sourcing, integrating etc. Experience with educational technologies, Learning Management Systems (LMS), and Student Information Systems (SIS) is advantageous. API / Integrations understanding, definition overseeing implementation for cross-platform interoperability. RPA and automation experience connecting legacy systems. Identity management and SSO understanding and integration experience. Understanding of cybersecurity and global compliance. Experience of considering architecture including functional, non-functional, timelines, commercial considerations and constraints Experience of integrating digital platforms into back-end enterprise systems: Salesforce CRM, Success Factors HR, MuleSoft, Azure cloud, Azure data platform. Innovation and use of AI tools Personal Attributes: You love being part of a team - it's what gets you up in the morning. You'll run it like you own it - you take huge pride in your work and your relationships. You're resilient - you'll speak up and speak the truth. You get the job done - to outstanding levels of quality, every time and always to the deadline. You're humble - you'll know what you're great at and where you're not quite so strong. You're a listener - you'll hear what people say, so you understand what's being asked. You're calm under pressure - you'll keep cool when the going gets tough and know when to slow down your thinking. Entrepreneurial - you'll always find opportunities to do things differently and better. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 26, 2024
Full time
12 MONTH FIXED TERM CONTRACT Your new role:We are seeking a highly skilled and motivated Systems Architect to join our team and spearhead the design, implementation and integration of robust, scalable, and secure technology solutions across our digital education, customer-facing global network of 80+ schools in 30+ countries. As a Systems Architect, you will play a pivotal role in designing, optimising, and evaluating the technologies that form our digital education platforms and products.Your role will impact the organisation by being involved with Digital Education projects, ensuring alignment with global tech strategy, opportunities and standards, planning and designing; covering all IT systems and services within the digital education portfolio.Responsibilities: Proactive collaboration with all stakeholders: Education / Business, IT teams and 3rd party vendors Clear verbal communication, written and presentations Successful delivery of the digital projects and implementations, on time, to budget and quality Creation of peer-reviewed artifacts: including logical and functional architecture, systems & solutions architecture and integration Architecture, Data flow, ERD. Source and evaluate tools and technologies, and present reports to business leaders, highlighting areas for improvement and opportunities for further innovation. Oversee implementation Requirements: Proven experience as a Systems Architect or a similar role, preferably in the digital education domain or a related industry. TOGAF experience and/or certification is a requirement for this role. Proficiency in designing systems and solution architecture incorporating SaaS, Digital web and apps, email protocols, Cloud infra, Middleware, back-end enterprise systems and data platforms. Solid understanding of software development processes and methodologies, cloud computing, and infrastructure. Understanding of EdTech standards LTI, LIS, OneRoster, xAPI, SCORM, cmi5 etc, ideal, or willingness to learn. Proficiency in architectural design patterns, data modelling, system integration and consideration. The ability to collaborate effectively with others to define requirements. Adaptable and flexible working as part of a small team on various aspects of Technology evaluation, definition, sourcing, integrating etc. Experience with educational technologies, Learning Management Systems (LMS), and Student Information Systems (SIS) is advantageous. API / Integrations understanding, definition overseeing implementation for cross-platform interoperability. RPA and automation experience connecting legacy systems. Identity management and SSO understanding and integration experience. Understanding of cybersecurity and global compliance. Experience of considering architecture including functional, non-functional, timelines, commercial considerations and constraints Experience of integrating digital platforms into back-end enterprise systems: Salesforce CRM, Success Factors HR, MuleSoft, Azure cloud, Azure data platform. Innovation and use of AI tools Personal Attributes: You love being part of a team - it's what gets you up in the morning. You'll run it like you own it - you take huge pride in your work and your relationships. You're resilient - you'll speak up and speak the truth. You get the job done - to outstanding levels of quality, every time and always to the deadline. You're humble - you'll know what you're great at and where you're not quite so strong. You're a listener - you'll hear what people say, so you understand what's being asked. You're calm under pressure - you'll keep cool when the going gets tough and know when to slow down your thinking. Entrepreneurial - you'll always find opportunities to do things differently and better. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk