Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Dec 20, 2023
Full time
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Jun 05, 2023
Full time
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Company Description Life can sometimes be unpredictable, and it pays to plan ahead. Our aim at Legal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that's important to them. To better understand our customers and meet their needs, we've brought our protection, retirement income, savings, lending and advice, fintech and mortgage businesses under one umbrella. Created at the start of 2022 through the merging of our long-standing and trusted retail retirement and insurance businesses, we're a fast-growing division with big, customer-centered ambitions. Job Description Closing date for applications - 05/04/2024. We have a fantastic opportunity for an IT Ops Service Support Analyst to join our Retail Support Services (RSS) team in either Hove, Cardiff or London! This is the ideal role for someone in service support looking for their next challenge. What you'll be doing Providing expertise, consultancy and resolution for incidents, requests & problems received and working with multiple level three support teams (internal and external), so that they can be resolved to the customer's satisfaction, within the agreed service levels. Proactive incident triage (and reduction of incidents) through problem analysis and identification of incident trends with recommendations to Product Owners for remedial action. Ensuring all support and maintenance provided by 3rd party suppliers, under the individual's control, is delivered within agreed service levels Escalating issues likely to cause an extended service outage, and service levels not being met, according to procedures in place Contributing to effective communication processes appropriate to the audience situation and the desired outcome Monitoring, reporting and broadcasting information relating to service availability, in respect of hardware and software, using appropriate systems as necessary Supporting ad hoc releases Contributing to the define, design, build and deliver stages of Continuity tests within sphere of influence, as per the rolling Disaster Recovery schedule Executing the delivery of assigned change initiatives adhering to change control procedures Complying with agreed methodology, standards, policies & procedures to produce a consistent high standard of support documentation, providing feedback and ideas so that performance is continually improved Qualifications What we're looking for ITIL Service Management (or equivalent) Working in a Service Support Role Awareness of Service Management Principles IT Service Management in an outsourced environment Appreciation of the Retail Investments & Workplace Pensions Industry and the regulatory frameworks Awareness of Agile delivery, Lean methodology and DevOps SQL (basic queries) Datadog AWS (nice to have) Additional Information If this opportunity excites you but you're not sure you meet all the requirements, or you'd like to know a bit more, please contact James Shields () Legal & General is a leading financial services organisation, named Britain's Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future. We're one of the world's largest asset managers, homebuilders, pension providers and insurers.Connecting to form a unique business model which drives value for our customers and society. And enabling our people to create impact through work that is meaningful and valued. If you join us, you'll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We strive to be open, mindful, and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs. It doesn't matter if you don't meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose. If you're open to find out more, we'd love to hear from you.
May 02, 2024
Full time
Company Description Life can sometimes be unpredictable, and it pays to plan ahead. Our aim at Legal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that's important to them. To better understand our customers and meet their needs, we've brought our protection, retirement income, savings, lending and advice, fintech and mortgage businesses under one umbrella. Created at the start of 2022 through the merging of our long-standing and trusted retail retirement and insurance businesses, we're a fast-growing division with big, customer-centered ambitions. Job Description Closing date for applications - 05/04/2024. We have a fantastic opportunity for an IT Ops Service Support Analyst to join our Retail Support Services (RSS) team in either Hove, Cardiff or London! This is the ideal role for someone in service support looking for their next challenge. What you'll be doing Providing expertise, consultancy and resolution for incidents, requests & problems received and working with multiple level three support teams (internal and external), so that they can be resolved to the customer's satisfaction, within the agreed service levels. Proactive incident triage (and reduction of incidents) through problem analysis and identification of incident trends with recommendations to Product Owners for remedial action. Ensuring all support and maintenance provided by 3rd party suppliers, under the individual's control, is delivered within agreed service levels Escalating issues likely to cause an extended service outage, and service levels not being met, according to procedures in place Contributing to effective communication processes appropriate to the audience situation and the desired outcome Monitoring, reporting and broadcasting information relating to service availability, in respect of hardware and software, using appropriate systems as necessary Supporting ad hoc releases Contributing to the define, design, build and deliver stages of Continuity tests within sphere of influence, as per the rolling Disaster Recovery schedule Executing the delivery of assigned change initiatives adhering to change control procedures Complying with agreed methodology, standards, policies & procedures to produce a consistent high standard of support documentation, providing feedback and ideas so that performance is continually improved Qualifications What we're looking for ITIL Service Management (or equivalent) Working in a Service Support Role Awareness of Service Management Principles IT Service Management in an outsourced environment Appreciation of the Retail Investments & Workplace Pensions Industry and the regulatory frameworks Awareness of Agile delivery, Lean methodology and DevOps SQL (basic queries) Datadog AWS (nice to have) Additional Information If this opportunity excites you but you're not sure you meet all the requirements, or you'd like to know a bit more, please contact James Shields () Legal & General is a leading financial services organisation, named Britain's Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future. We're one of the world's largest asset managers, homebuilders, pension providers and insurers.Connecting to form a unique business model which drives value for our customers and society. And enabling our people to create impact through work that is meaningful and valued. If you join us, you'll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We strive to be open, mindful, and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs. It doesn't matter if you don't meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose. If you're open to find out more, we'd love to hear from you.
Cherry Professional - Relationship Led Recruitment
Derby, Derbyshire
IT Support Analyst £25k - £26k Derby DE1 Monday to Friday - 8am to 4pmPermanent Opportunity - Office Based A fantastic opportunity has arisen for an experienced Support Analyst to provide 1st and 2nd line support service to our pretigious legal client based in DE1. The successful candidate will maintain the computers system, all applications, records, and staff queries.You will also be proactive, innovative, and forward thinking to help drive the business forwardand be an integral part of the IT infastructure! What we're looking for: - Previous IT support experience in a legal practice- Experience of computer hardware repair and knowledge of modern technology- Knowledge of Partner for Windows- Knowledge of Microsoft SQL Server Management Studio- Knowledge of O365 applications and Microsoft 365 Admin Centre and Exchange The finer elements of the role include: - To provide 1st and 2nd line support for all PC's, printers, photocopiers, franking machines, and other electronic equipment- Support, manage and maintain servers, network, communication links and the infrastructure as necessary, work within budgets and agreed external support as appropriate- Support all members of staff across all office locations, travelling will be required (4 areas in Derbyshire)- Develop and support all applications such as Partner for Windows, Microsoft O365, Big Hand and others- Liaise with Midland Telecom in maintaining and managing connectivity, telephone system and telephone numbers- Work with the Finance and Systems Manager in preparing and implementing the business plan for IT and meeting the agreed firm's objectives- Be proactive in offering quality IT training, support and guidance to all staff ensuring good working practices are adhered to, resulting in an efficient and streamlined service- Liaise with the HR Manager to train all new employees on their first day of induction on company systems, to then follow up on a regularly so that good work practices are adhered too, and systems are fully understood- Update and review policies on an annual basis relating to IT, to include but not limited to: Disaster Recovery, Business Continuity, Information Management and Facilities, Data Protection, e-mail, and InternetCherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.
May 02, 2024
Full time
IT Support Analyst £25k - £26k Derby DE1 Monday to Friday - 8am to 4pmPermanent Opportunity - Office Based A fantastic opportunity has arisen for an experienced Support Analyst to provide 1st and 2nd line support service to our pretigious legal client based in DE1. The successful candidate will maintain the computers system, all applications, records, and staff queries.You will also be proactive, innovative, and forward thinking to help drive the business forwardand be an integral part of the IT infastructure! What we're looking for: - Previous IT support experience in a legal practice- Experience of computer hardware repair and knowledge of modern technology- Knowledge of Partner for Windows- Knowledge of Microsoft SQL Server Management Studio- Knowledge of O365 applications and Microsoft 365 Admin Centre and Exchange The finer elements of the role include: - To provide 1st and 2nd line support for all PC's, printers, photocopiers, franking machines, and other electronic equipment- Support, manage and maintain servers, network, communication links and the infrastructure as necessary, work within budgets and agreed external support as appropriate- Support all members of staff across all office locations, travelling will be required (4 areas in Derbyshire)- Develop and support all applications such as Partner for Windows, Microsoft O365, Big Hand and others- Liaise with Midland Telecom in maintaining and managing connectivity, telephone system and telephone numbers- Work with the Finance and Systems Manager in preparing and implementing the business plan for IT and meeting the agreed firm's objectives- Be proactive in offering quality IT training, support and guidance to all staff ensuring good working practices are adhered to, resulting in an efficient and streamlined service- Liaise with the HR Manager to train all new employees on their first day of induction on company systems, to then follow up on a regularly so that good work practices are adhered too, and systems are fully understood- Update and review policies on an annual basis relating to IT, to include but not limited to: Disaster Recovery, Business Continuity, Information Management and Facilities, Data Protection, e-mail, and InternetCherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.
We currently have a regional support vacancy for an experienced IT Support Engineer to provide 2nd/3rd line support across several outsourced managed service clients. As a Regional Field Engineer, you will be responsible for providing onsite break/fix support and mid level installs for our customers, as well as providing on site cover at our client sites i.e schools and law firms. This role will involve a combination of working remotely from home and moderate travel to our client sites around the M25 Fringe (West) i.e Reading/High Wycombe/Basingstoke, and further, depending on requirements. Your responsibilities as a Regional Field Engineer will be: Provide day-to-day support and management of our client's ICT resources ensuring that there is adequate provision to meet the needs of service stakeholders and users. Provide management and support of the client's core infrastructure, services and data within defined SLA's to ensure a continuity of service to all users including fault diagnosis, resolution and escalation. Deploy end user hardware such as desktops, laptops and tablets, cabling, printers, AV equipment and other peripherals as well as deployment and management of end user software. Support IT projects and activities, ensuring that IT systems are reliable and performant at all times. Provide additional expertise and bandwidth to existing support staff across multiple sites whilst liaising with Commercial's Network Operations Centre in Cheltenham. Quickly assess, resolve and escalate support issues to meet agreed service levels as well take ownership of more complex support requests. About you Experience of working within enterprise IT environments Proven experience of technical project implementation and troubleshooting Exceptional customer service and communication skills with an ability to develop and build strong stakeholder relationships Attention to detail and a methodical, professional and flexible approach to service delivery including appropriate due diligence, planning, documentation and engagement with clients stakeholders, management, support staff and third parties. You will have a keen interest and enthusiasm to learn and develop ever advancing technology Able to build and maintain excellent relations with key stakeholders Able to work both independently and as part of a team Fault analysis and prioritisations skills are required to ensure all issues are resolved based on criticality for all our customers The ability to meet contracted SLA's Experience of customer facing hands-on support, maintenance and installation with the technologies listed below: Windows 10 & 11 Operations Systems Desktops, Laptops & Mobile Devices Windows Server 2016, 2019 & 2022 Active Directory, DHCP, DNS, Group Policy, WDS and WSUS Exchange, Office 365, Intune Anti-virus software (Sophos & Microsoft Defender) Backup Technologies (Veeam Backup and Replication, Barracuda) TCP/IP, VLAN, switching, routing and firewall configuration, VPNs and WAN environments SAN Technologies Virtualisation (VMware, Hyper-V) About us We are proud to be a successful, purpose-driven organisation that is on an exciting journey to achieve an annual turnover of £100m by 2025. Commercial are business transformation specialists. We transform business impacts and experiences by applying original thinking to everyday practices. We specialise in Managed IT, Smart Technologies, Managed Print Services, Technology, Interiors, Office Supplies, and PPE, Facilities and Workwear. We invest in our people so they are experts in their field, excel within their environment and continue on a journey of growth and development, personalised to them. We are . Benefits We commit to ensuring all our employees feel truly valued and appreciated for the work that they do, every day. As a member of the Commercial tribe, you will receive the following: A base salary of up to £34,500 per annum Company car - please note you will be required to hold a full UK driving licence A generous holiday allowance of 25 days plus bank holidays, which increases with length of service An enhanced family leave package to support you and your growing family Life Insurance that offers a payment equivalent to four times your annual salary Access to confidential support through our Employee Assistance programme and wellbeing support including a 24-hour GP service and physiotherapy Other benefits such as charity volunteering opportunities, pension, cycle to work scheme, flexible working structure and more Training and Development We are committed to offering training and development opportunities for career growth. 86% of our senior managers and 62% of our directors have been promoted within. This role could be a great starting point for someone who is looking to progress their career within an ambitious and growing company. Diversity & Inclusion Together, we are committed to attracting, including, inspiring, and developing our teams no matter their background, belief or way of life. We embrace everyone's unique perspectives and create a genuine belonging for all. Our employees are who we are and create the brand we are today; we make better decisions and create a consumer-focused environment. At Commercial, we look to hire the very best people for our roles. We welcome all applicants regardless of your race, ethnicity, gender, religion, disability, age or sexual orientation. Even if you don't feel you completely fulfil all the requirements for this vacancy, we still encourage you to apply. It is our commitment to provide equal opportunities for all. Please visit our website for further information about us and to view our job applicant privacy notice.
May 02, 2024
Full time
We currently have a regional support vacancy for an experienced IT Support Engineer to provide 2nd/3rd line support across several outsourced managed service clients. As a Regional Field Engineer, you will be responsible for providing onsite break/fix support and mid level installs for our customers, as well as providing on site cover at our client sites i.e schools and law firms. This role will involve a combination of working remotely from home and moderate travel to our client sites around the M25 Fringe (West) i.e Reading/High Wycombe/Basingstoke, and further, depending on requirements. Your responsibilities as a Regional Field Engineer will be: Provide day-to-day support and management of our client's ICT resources ensuring that there is adequate provision to meet the needs of service stakeholders and users. Provide management and support of the client's core infrastructure, services and data within defined SLA's to ensure a continuity of service to all users including fault diagnosis, resolution and escalation. Deploy end user hardware such as desktops, laptops and tablets, cabling, printers, AV equipment and other peripherals as well as deployment and management of end user software. Support IT projects and activities, ensuring that IT systems are reliable and performant at all times. Provide additional expertise and bandwidth to existing support staff across multiple sites whilst liaising with Commercial's Network Operations Centre in Cheltenham. Quickly assess, resolve and escalate support issues to meet agreed service levels as well take ownership of more complex support requests. About you Experience of working within enterprise IT environments Proven experience of technical project implementation and troubleshooting Exceptional customer service and communication skills with an ability to develop and build strong stakeholder relationships Attention to detail and a methodical, professional and flexible approach to service delivery including appropriate due diligence, planning, documentation and engagement with clients stakeholders, management, support staff and third parties. You will have a keen interest and enthusiasm to learn and develop ever advancing technology Able to build and maintain excellent relations with key stakeholders Able to work both independently and as part of a team Fault analysis and prioritisations skills are required to ensure all issues are resolved based on criticality for all our customers The ability to meet contracted SLA's Experience of customer facing hands-on support, maintenance and installation with the technologies listed below: Windows 10 & 11 Operations Systems Desktops, Laptops & Mobile Devices Windows Server 2016, 2019 & 2022 Active Directory, DHCP, DNS, Group Policy, WDS and WSUS Exchange, Office 365, Intune Anti-virus software (Sophos & Microsoft Defender) Backup Technologies (Veeam Backup and Replication, Barracuda) TCP/IP, VLAN, switching, routing and firewall configuration, VPNs and WAN environments SAN Technologies Virtualisation (VMware, Hyper-V) About us We are proud to be a successful, purpose-driven organisation that is on an exciting journey to achieve an annual turnover of £100m by 2025. Commercial are business transformation specialists. We transform business impacts and experiences by applying original thinking to everyday practices. We specialise in Managed IT, Smart Technologies, Managed Print Services, Technology, Interiors, Office Supplies, and PPE, Facilities and Workwear. We invest in our people so they are experts in their field, excel within their environment and continue on a journey of growth and development, personalised to them. We are . Benefits We commit to ensuring all our employees feel truly valued and appreciated for the work that they do, every day. As a member of the Commercial tribe, you will receive the following: A base salary of up to £34,500 per annum Company car - please note you will be required to hold a full UK driving licence A generous holiday allowance of 25 days plus bank holidays, which increases with length of service An enhanced family leave package to support you and your growing family Life Insurance that offers a payment equivalent to four times your annual salary Access to confidential support through our Employee Assistance programme and wellbeing support including a 24-hour GP service and physiotherapy Other benefits such as charity volunteering opportunities, pension, cycle to work scheme, flexible working structure and more Training and Development We are committed to offering training and development opportunities for career growth. 86% of our senior managers and 62% of our directors have been promoted within. This role could be a great starting point for someone who is looking to progress their career within an ambitious and growing company. Diversity & Inclusion Together, we are committed to attracting, including, inspiring, and developing our teams no matter their background, belief or way of life. We embrace everyone's unique perspectives and create a genuine belonging for all. Our employees are who we are and create the brand we are today; we make better decisions and create a consumer-focused environment. At Commercial, we look to hire the very best people for our roles. We welcome all applicants regardless of your race, ethnicity, gender, religion, disability, age or sexual orientation. Even if you don't feel you completely fulfil all the requirements for this vacancy, we still encourage you to apply. It is our commitment to provide equal opportunities for all. Please visit our website for further information about us and to view our job applicant privacy notice.
Technology Cloud Platform Azure Development & Solution Architecting, Technology Cloud Platform Databases on Azure Company ITL UK Requisition ID 117618BR Role - Technology Architect Location - London, UK We are looking for an Enterprise Architect to establish, maintain and evolve Architecture Baseline within the customer engagement. Will need to drive Architecture principles and standards within Change programmes and projects, taking a consultative approach with internal and external stakeholder on meeting business demands with least disruption and in a cost-efficient manner. The person will need to be a technology evangelist keeping in pace with technology developments especially around Cloud Migrations & IT Infrastructure, continuously assessing its suitability for customer demands. Where and when necessary, will need to work with ecosystem of Customers, OEMs, sub-contracting partners and internal teams to enable and drive adoption by undertaking Proof of Concepts, Proof of Solutions and Pilots. Will need to liaise with customer stakeholders across Transformation (Change Owners), Operations (Service Owners) and interact with Business Owners in support of Architecture Activities. Responsible for coordination with Project Managers, IT Infrastructure teams, and external vendors in Design and Architecture Assurance capacity. This role provides technical and business guidance, review and oversight of related work products, and serves as an escalation point for queries that span technology choices, architecture design decisions, tools choice, Disaster Recovery, Business Continuity, across Cloud, On-premise and applications landscape . Will need to maintain strong knowledge of and relationship with Customer and OEM leadership, with an insights on their challenges, working style, and operational requirements. JOB DUTIES/RESPONSIBILITIES Establish baseline of current Architecture. In consultation with stakeholders, develop and maintain target state of Architecture with a roadmap for achieving it. The roadmap must be clear in capturing projects required in different scope areas, high level dependencies, sequencing, business case feasibility and indicative costs. Drive architecture governance, including participation in review, approvals and being focal point for Architecture queries. Continuously learn, understand, assess, guide, and advise stakeholders with regards to disruptive technologies and trends. Work closely with Architects, Program Managers, Project Managers and Delivery Managers across customer, internal and external eco-system Actively participate in critical, large scale or complex projects such as migration from on-premise to public cloud platforms. Conduct periodic architectural evaluation, compliance check and identify the need for design and analysis of enterprise-wide systems. Stimulate thinking and potential project pipeline in areas such as Public Cloud, Private Cloud, Networks, Digital Workplace, Security, Data and Apps. Work with demand managers to understand requirements (such as Request for Solution) to identify scope areas, potential impacts, assessment of project way forward, estimation for design, deployment and operations. Support project initiation and drive decisions in design, architecture and technology choices through informed logic (such as cost, performance, strategic alignment) Review new and ongoing projects architecture for compliance with IT standards, policies and architectural plans. Establish baseline of current Architecture. In consultation with stakeholders, develop and maintain target state of Architecture with a roadmap for achieving it. The roadmap must be clear in capturing projects required in different scope areas, high level dependencies, sequencing, business case feasibility and indicative costs. Drive architecture governance, including participation in review, approvals and being focal point for Architecture queries. Continuously learn, understand, assess, guide, and advise stakeholders with regards to disruptive technologies and trends. Work closely with Architects, Program Managers, Project Managers and Delivery Managers across customer, internal and external eco-system Actively participate in critical, large scale or complex projects such as migration from on-premise to public cloud platforms. Conduct periodic architectural evaluation, compliance check and identify the need for design and analysis of enterprise-wide systems. Stimulate thinking and potential project pipeline in areas such as Public Cloud, Private Cloud, Networks, Digital Workplace, Security, Data and Apps. Work with demand managers to understand requirements (such as Request for Solution) to identify scope areas, potential impacts, assessment of project way forward, estimation for design, deployment and operations. Support project initiation and drive decisions in design, architecture and technology choices through informed logic (such as cost, performance, strategic alignment) Review new and ongoing projects architecture for compliance with IT standards, policies and architectural plans. Minimum 5yrs experience as Enterprise Architect with demonstrable skills in solution design for complex infrastructure transformation heavy engagements (on-premise and public cloud mix) Excellent English communication skills - both written and verbal Strong understanding of architectural frameworks such as TOGAF, Zachman Excellent leadership and interpersonal skills Ability to work in a multi-cultural high paced environment where teams operate from multiple time zones. Strong problem-solving skills. Ability and flexibility to work from Infosys or Customer offices on a regular basis, on need basis or on short notice. Proficiency and self-reliance on use of productivity tools (such as office suite, project planning and management tools, reports, presentations) Proficiency in modelling and graphical representation of Architecture Minimum 5yrs experience as Enterprise Architect with demonstrable skills in solution design for complex infrastructure transformation heavy engagements (on-premise and public cloud mix) Excellent English communication skills - both written and verbal Strong understanding of architectural frameworks such as TOGAF, Zachman Excellent leadership and interpersonal skills Ability to work in a multi-cultural high paced environment where teams operate from multiple time zones. Strong problem-solving skills. Ability and flexibility to work from Infosys or Customer offices on a regular basis, on need basis or on short notice. Proficiency and self-reliance on use of productivity tools (such as office suite, project planning and management tools, reports, presentations) Proficiency in modelling and graphical representation of Architecture Accredited Professional Certification (such as TOGAF, Zachman) Trainings and certifications on cloud technologies (such as Azure, IBM Cloud)
May 02, 2024
Full time
Technology Cloud Platform Azure Development & Solution Architecting, Technology Cloud Platform Databases on Azure Company ITL UK Requisition ID 117618BR Role - Technology Architect Location - London, UK We are looking for an Enterprise Architect to establish, maintain and evolve Architecture Baseline within the customer engagement. Will need to drive Architecture principles and standards within Change programmes and projects, taking a consultative approach with internal and external stakeholder on meeting business demands with least disruption and in a cost-efficient manner. The person will need to be a technology evangelist keeping in pace with technology developments especially around Cloud Migrations & IT Infrastructure, continuously assessing its suitability for customer demands. Where and when necessary, will need to work with ecosystem of Customers, OEMs, sub-contracting partners and internal teams to enable and drive adoption by undertaking Proof of Concepts, Proof of Solutions and Pilots. Will need to liaise with customer stakeholders across Transformation (Change Owners), Operations (Service Owners) and interact with Business Owners in support of Architecture Activities. Responsible for coordination with Project Managers, IT Infrastructure teams, and external vendors in Design and Architecture Assurance capacity. This role provides technical and business guidance, review and oversight of related work products, and serves as an escalation point for queries that span technology choices, architecture design decisions, tools choice, Disaster Recovery, Business Continuity, across Cloud, On-premise and applications landscape . Will need to maintain strong knowledge of and relationship with Customer and OEM leadership, with an insights on their challenges, working style, and operational requirements. JOB DUTIES/RESPONSIBILITIES Establish baseline of current Architecture. In consultation with stakeholders, develop and maintain target state of Architecture with a roadmap for achieving it. The roadmap must be clear in capturing projects required in different scope areas, high level dependencies, sequencing, business case feasibility and indicative costs. Drive architecture governance, including participation in review, approvals and being focal point for Architecture queries. Continuously learn, understand, assess, guide, and advise stakeholders with regards to disruptive technologies and trends. Work closely with Architects, Program Managers, Project Managers and Delivery Managers across customer, internal and external eco-system Actively participate in critical, large scale or complex projects such as migration from on-premise to public cloud platforms. Conduct periodic architectural evaluation, compliance check and identify the need for design and analysis of enterprise-wide systems. Stimulate thinking and potential project pipeline in areas such as Public Cloud, Private Cloud, Networks, Digital Workplace, Security, Data and Apps. Work with demand managers to understand requirements (such as Request for Solution) to identify scope areas, potential impacts, assessment of project way forward, estimation for design, deployment and operations. Support project initiation and drive decisions in design, architecture and technology choices through informed logic (such as cost, performance, strategic alignment) Review new and ongoing projects architecture for compliance with IT standards, policies and architectural plans. Establish baseline of current Architecture. In consultation with stakeholders, develop and maintain target state of Architecture with a roadmap for achieving it. The roadmap must be clear in capturing projects required in different scope areas, high level dependencies, sequencing, business case feasibility and indicative costs. Drive architecture governance, including participation in review, approvals and being focal point for Architecture queries. Continuously learn, understand, assess, guide, and advise stakeholders with regards to disruptive technologies and trends. Work closely with Architects, Program Managers, Project Managers and Delivery Managers across customer, internal and external eco-system Actively participate in critical, large scale or complex projects such as migration from on-premise to public cloud platforms. Conduct periodic architectural evaluation, compliance check and identify the need for design and analysis of enterprise-wide systems. Stimulate thinking and potential project pipeline in areas such as Public Cloud, Private Cloud, Networks, Digital Workplace, Security, Data and Apps. Work with demand managers to understand requirements (such as Request for Solution) to identify scope areas, potential impacts, assessment of project way forward, estimation for design, deployment and operations. Support project initiation and drive decisions in design, architecture and technology choices through informed logic (such as cost, performance, strategic alignment) Review new and ongoing projects architecture for compliance with IT standards, policies and architectural plans. Minimum 5yrs experience as Enterprise Architect with demonstrable skills in solution design for complex infrastructure transformation heavy engagements (on-premise and public cloud mix) Excellent English communication skills - both written and verbal Strong understanding of architectural frameworks such as TOGAF, Zachman Excellent leadership and interpersonal skills Ability to work in a multi-cultural high paced environment where teams operate from multiple time zones. Strong problem-solving skills. Ability and flexibility to work from Infosys or Customer offices on a regular basis, on need basis or on short notice. Proficiency and self-reliance on use of productivity tools (such as office suite, project planning and management tools, reports, presentations) Proficiency in modelling and graphical representation of Architecture Minimum 5yrs experience as Enterprise Architect with demonstrable skills in solution design for complex infrastructure transformation heavy engagements (on-premise and public cloud mix) Excellent English communication skills - both written and verbal Strong understanding of architectural frameworks such as TOGAF, Zachman Excellent leadership and interpersonal skills Ability to work in a multi-cultural high paced environment where teams operate from multiple time zones. Strong problem-solving skills. Ability and flexibility to work from Infosys or Customer offices on a regular basis, on need basis or on short notice. Proficiency and self-reliance on use of productivity tools (such as office suite, project planning and management tools, reports, presentations) Proficiency in modelling and graphical representation of Architecture Accredited Professional Certification (such as TOGAF, Zachman) Trainings and certifications on cloud technologies (such as Azure, IBM Cloud)
Overview One of the Largest Suppliers of Low Carbon Energy are looking for a Head of Energy Management Solutions to Lead and Develop the Applications & Digital Team. Here, the team manages the Applications and Digital Systems for various teams including origination, trading, risk management, back office and operations. You will act as a Technical Expert and Design Lead ensuring developed Energy Management Solution applications are built fit for purpose. You will also have the ability, as part of the wider IT team, to contribute to the IT Strategy and seeing it through to implementation. Main Responsibilities: Operate and build a team of IT applications & digital specialists to achieve high service levels of application development, maintenance and continuous delivery Create and maintain the support model for energy management solutions and manage the UK Energy Management Solutions team out of hours support services Being the subject matter expert to own the applications strategy and roadmap for the energy management / energy operations domain, collaborating with relevant Solution and Enterprise Architects to ensure consistent technical design and architecture Collaborate with relevant internal IT and business functions to deliver the service level expected from the Energy Management Solutions team Maintain that applications and digital solutions are delivered according to operations expectation Maintain applications and digital solutions are developed and delivered to comply with internal processes and risk frameworks Orchestrate system development and change projects to ensure requirements are met in the most cost-effective manner while minimising associated risks Act as the domain Resource Manager and liaise with appropriate Project Managers / Scrum Masters to ensure that resources are effectively allocated to support delivery of IT projects Contribute to IT strategy, budget planning, objective setting and monitoring, compliance with governance and internal control requirements Act as the Operational or Strategic Relationship Manager as appropriate with external suppliers in terms of supplier performance on system support, maintenance and delivery Contribute to the development and maintenance of effective Disaster Recovery services and associated testing in order to meet the Company's Business Continuity requirements Develop and maintain appropriate procedures, compliance and service levels monitoring and reporting Conduct regular reviews to ensure that applications & digital solutions continue to support business processes, including maintaining an awareness of any impacts from external issues or changes Continually seek ways that IT can improve business effectiveness and operational performance through improved systems and processes that add value to the business Identify, research, evaluate and select emerging technologies in order to deliver improvements in system functionality and avoid technical obsolescence Qualifications: Degree or equivalent in Information Technology or Computer Science (or related technical / scientific discipline) - Essential Post Graduate Management qualification, eg MSc, MBA - Desirable Accredited qualification in standard Project Management methodology, eg PRINCE2 - Desirable Appropriate technical qualifications, eg Microsoft, Oracle, TOGAF - Desirable For more information or to apply for the role please send your CV to; Louis Blaser Please get in touch with any queries on: (0) The Green Recruitment Company is a specialist recruitment agency that recruits across the environmental and waste management sectors. If this role is not of interest but you are looking for a new opportunity, please contact the named consultant who would be happy to discuss current vacancies in your target area. The Green Recruitment Company is an Employment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies.
May 02, 2024
Full time
Overview One of the Largest Suppliers of Low Carbon Energy are looking for a Head of Energy Management Solutions to Lead and Develop the Applications & Digital Team. Here, the team manages the Applications and Digital Systems for various teams including origination, trading, risk management, back office and operations. You will act as a Technical Expert and Design Lead ensuring developed Energy Management Solution applications are built fit for purpose. You will also have the ability, as part of the wider IT team, to contribute to the IT Strategy and seeing it through to implementation. Main Responsibilities: Operate and build a team of IT applications & digital specialists to achieve high service levels of application development, maintenance and continuous delivery Create and maintain the support model for energy management solutions and manage the UK Energy Management Solutions team out of hours support services Being the subject matter expert to own the applications strategy and roadmap for the energy management / energy operations domain, collaborating with relevant Solution and Enterprise Architects to ensure consistent technical design and architecture Collaborate with relevant internal IT and business functions to deliver the service level expected from the Energy Management Solutions team Maintain that applications and digital solutions are delivered according to operations expectation Maintain applications and digital solutions are developed and delivered to comply with internal processes and risk frameworks Orchestrate system development and change projects to ensure requirements are met in the most cost-effective manner while minimising associated risks Act as the domain Resource Manager and liaise with appropriate Project Managers / Scrum Masters to ensure that resources are effectively allocated to support delivery of IT projects Contribute to IT strategy, budget planning, objective setting and monitoring, compliance with governance and internal control requirements Act as the Operational or Strategic Relationship Manager as appropriate with external suppliers in terms of supplier performance on system support, maintenance and delivery Contribute to the development and maintenance of effective Disaster Recovery services and associated testing in order to meet the Company's Business Continuity requirements Develop and maintain appropriate procedures, compliance and service levels monitoring and reporting Conduct regular reviews to ensure that applications & digital solutions continue to support business processes, including maintaining an awareness of any impacts from external issues or changes Continually seek ways that IT can improve business effectiveness and operational performance through improved systems and processes that add value to the business Identify, research, evaluate and select emerging technologies in order to deliver improvements in system functionality and avoid technical obsolescence Qualifications: Degree or equivalent in Information Technology or Computer Science (or related technical / scientific discipline) - Essential Post Graduate Management qualification, eg MSc, MBA - Desirable Accredited qualification in standard Project Management methodology, eg PRINCE2 - Desirable Appropriate technical qualifications, eg Microsoft, Oracle, TOGAF - Desirable For more information or to apply for the role please send your CV to; Louis Blaser Please get in touch with any queries on: (0) The Green Recruitment Company is a specialist recruitment agency that recruits across the environmental and waste management sectors. If this role is not of interest but you are looking for a new opportunity, please contact the named consultant who would be happy to discuss current vacancies in your target area. The Green Recruitment Company is an Employment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies.
IT Manager - Edinburgh Based (Hybrid) - £90,000-£110,000 p/a + other benefits! Are you ready to take the next step in your IT management career with a global leader in agricultural science? We are currently representing a prestigious company at the forefront of their industry. With operations spanning globally, our client is seeking an exceptional Information Technology Manager to join their dynamic team. About the Company: Our client is a global leader in in their industry, driving innovation across various domains. With headquarters in the USA and a global presence through wholly owned operations and joint ventures, they are shaping the future within their field. The Role: Based in a Edinburgh (Hybrid Working Model), this role offers the opportunity to play a pivotal part in our clients European and African operations. Reporting to the Group IT Director in the USA, you'll spearhead IT initiatives, ensuring seamless alignment with evolving business needs. This will ideally suit a Software Development Manager that is currently working within a Global organisation. Key Responsibilities: Leadership: Lead a talented technical team, driving the delivery of top-notch IT services and infrastructure. Efficiency: Ensure IT services are efficient, reliable, accessible, secure, and cost-effective. Customer Focus: Measure and deliver exceptional customer service while championing continuous process improvement. Risk Management: Develop and manage IT business continuity, risk management, and cyber security arrangements. Solution Development: Oversee the internal and external development of solutions, catering to diverse business units with varying needs. Requirements: Educated to degree level or possessing an equivalent professional IT qualification. Minimum of five years experience in a similar role, demonstrating proficiency in managing teams and IT functions. Expertise in the design, architecture, development, and maintenance of in-house software applications. Strong grasp of on-premise and hosted environments, ensuring optimal architecture, availability, and security. Why Join? Global Impact: Join a company shaping the future of agricultural science worldwide. Collaborative Culture: Work alongside passionate professionals dedicated to excellence. Career Growth: Unlock opportunities for professional development and advancement. If you re ready to elevate your career in IT management with a global leader, apply now to join our clients team!
May 02, 2024
Full time
IT Manager - Edinburgh Based (Hybrid) - £90,000-£110,000 p/a + other benefits! Are you ready to take the next step in your IT management career with a global leader in agricultural science? We are currently representing a prestigious company at the forefront of their industry. With operations spanning globally, our client is seeking an exceptional Information Technology Manager to join their dynamic team. About the Company: Our client is a global leader in in their industry, driving innovation across various domains. With headquarters in the USA and a global presence through wholly owned operations and joint ventures, they are shaping the future within their field. The Role: Based in a Edinburgh (Hybrid Working Model), this role offers the opportunity to play a pivotal part in our clients European and African operations. Reporting to the Group IT Director in the USA, you'll spearhead IT initiatives, ensuring seamless alignment with evolving business needs. This will ideally suit a Software Development Manager that is currently working within a Global organisation. Key Responsibilities: Leadership: Lead a talented technical team, driving the delivery of top-notch IT services and infrastructure. Efficiency: Ensure IT services are efficient, reliable, accessible, secure, and cost-effective. Customer Focus: Measure and deliver exceptional customer service while championing continuous process improvement. Risk Management: Develop and manage IT business continuity, risk management, and cyber security arrangements. Solution Development: Oversee the internal and external development of solutions, catering to diverse business units with varying needs. Requirements: Educated to degree level or possessing an equivalent professional IT qualification. Minimum of five years experience in a similar role, demonstrating proficiency in managing teams and IT functions. Expertise in the design, architecture, development, and maintenance of in-house software applications. Strong grasp of on-premise and hosted environments, ensuring optimal architecture, availability, and security. Why Join? Global Impact: Join a company shaping the future of agricultural science worldwide. Collaborative Culture: Work alongside passionate professionals dedicated to excellence. Career Growth: Unlock opportunities for professional development and advancement. If you re ready to elevate your career in IT management with a global leader, apply now to join our clients team!
IT Director required for a global and established food and science company. The company: They have offices globally and are the world leader in their field. With your office based just to the west of Edinburgh, the company are headquartered in the US and this role will report to the CIO over there. The US is 80% of their target market, however you will be responsible for IT across Europe and Africa and will have a close working relationship with the CIO and ultimately the US team. Across IT you will have around 4,000 global users amongst a much larger organisation, and there are offices across Africa and Europe that you will service. Although this will be your focus, you will have a global remit as well as occasional travel required to these sites. This role would suit someone from a similar industry, the likes of FMCG, Drinks industry or even a business with R&D facilities (as this company does). The role will be largely office based, with the majority of your time required in office. As well as a competitive salary, the role also offers a 20% annual bonus, car allowance and pension. The role: With a user base of 4,000 globally, you will have around 28 IT staff under your remit. The team are mainly UK based, with a few scattered across Europe. The team includes (but is not limited to): Helpdesk, Infrastructure, Software Development, ERP and Machine Learning. It is an incredibly diverse and varied team and there is certainly no need for you to have specialisms in all of these areas. The business utilize a combination of Legacy systems as well as Machine Learning technologies. This is due to the R&D team and developing cutting edge ideas. The company are additionally currently developing a new ERP system and building in-house - one of the big projects you will embark on. You will also manage the teams providing design, architecture, development and maintenance of in-house developed software applications along with the architecture, availability, and security of the on-premise and hosted environments they use. An IT Manager with more of a software background may also be helpful in this capacity. Key skills required: * A number of years in a similar Head of IT/IT Director role across a global business * Ideally worked in an FMCG, R&D, Drinks, Manufacturing type environment * Strong background in the likes of Infrastructure, Application Support, Cyber Security, ERP or software development * Having managed teams of 20+ * Able to ensure IT services are efficient, reliable, accessible, secure, and cost-effective * Ability to Develop and manage IT business continuity, risk management, and cyber security arrangements * Able to oversee the internal and external development of solutions servicing multiple business units with varying needs If this role is of interest to you, please apply or get in touch with Hamish at Cathcart Technology.
May 02, 2024
Full time
IT Director required for a global and established food and science company. The company: They have offices globally and are the world leader in their field. With your office based just to the west of Edinburgh, the company are headquartered in the US and this role will report to the CIO over there. The US is 80% of their target market, however you will be responsible for IT across Europe and Africa and will have a close working relationship with the CIO and ultimately the US team. Across IT you will have around 4,000 global users amongst a much larger organisation, and there are offices across Africa and Europe that you will service. Although this will be your focus, you will have a global remit as well as occasional travel required to these sites. This role would suit someone from a similar industry, the likes of FMCG, Drinks industry or even a business with R&D facilities (as this company does). The role will be largely office based, with the majority of your time required in office. As well as a competitive salary, the role also offers a 20% annual bonus, car allowance and pension. The role: With a user base of 4,000 globally, you will have around 28 IT staff under your remit. The team are mainly UK based, with a few scattered across Europe. The team includes (but is not limited to): Helpdesk, Infrastructure, Software Development, ERP and Machine Learning. It is an incredibly diverse and varied team and there is certainly no need for you to have specialisms in all of these areas. The business utilize a combination of Legacy systems as well as Machine Learning technologies. This is due to the R&D team and developing cutting edge ideas. The company are additionally currently developing a new ERP system and building in-house - one of the big projects you will embark on. You will also manage the teams providing design, architecture, development and maintenance of in-house developed software applications along with the architecture, availability, and security of the on-premise and hosted environments they use. An IT Manager with more of a software background may also be helpful in this capacity. Key skills required: * A number of years in a similar Head of IT/IT Director role across a global business * Ideally worked in an FMCG, R&D, Drinks, Manufacturing type environment * Strong background in the likes of Infrastructure, Application Support, Cyber Security, ERP or software development * Having managed teams of 20+ * Able to ensure IT services are efficient, reliable, accessible, secure, and cost-effective * Ability to Develop and manage IT business continuity, risk management, and cyber security arrangements * Able to oversee the internal and external development of solutions servicing multiple business units with varying needs If this role is of interest to you, please apply or get in touch with Hamish at Cathcart Technology.
Company: Finning International Inc. Number of Openings: 1 Worker Type: Permanent Position Overview: With a reporting line to the Security Operations Manager, the Intermediate Security Operations Analyst will be globally responsible for improving the security posture of all Finning regions regarding governance policy compliance, firewall policy management, vulnerability management, SIEM alert management, email hygiene, anti-virus management, and incident response. The ideal candidate for this position is a proven thought leader, problem solver and integrator of people and processes, as well as an effective global internal consultant. The Intermediate Security Operations Analyst must possess solid domain competencies in a number of IT-security-related disciplines, including risk, business continuity management, privacy and compliance. Job Description: Major Job Functions: Governance policy compliance, including validating policy compliance, contributing towards team budget development and management, security awareness training Firewall policy management, including annual policy review, reviewing and approving planned and ad-hoc policy rules changes, reviewing and approving IPS policy rules and onboarding new firewalls Vulnerability management, including asset scans and mapping SIEM alert management, including identifying log parsing errors, advising on remediation activities, reviewing/action of alerts and collaborating on alert optimization- Email hygiene and anti-virus management, including investigating/responding to alerts, system monitoring and contributing towards continuous improvements and upgrades Incident response, including reviewing logs and collaborating to prevent/isolate traffic, solution development and threat analysis Providing insight into incident management, continuous improvement to procedures and policies Benefits: In addition to 25 days holiday, an annual bonus, a competitive salary, life insurance, and up to 7% pension, you will benefit from: Private medical insurance Enhanced maternity and paternity packages Family-friendly policies to support working parents Enhanced flexible working options Support from a team of 40+ Mental Health first-aiders Employee wellbeing solutions Electric car scheme (UK) The opportunity to work with your charity of choice Length of service or recognition awards. Specific Skills: Awareness of Identity and access management (IAM) solutions P articipation in the configuration of endpoint protection technologies and techniques, Web application firewalls and intrusion prevention, and encryption methodologies K nowledge of access control methodologies (MAC, DAC, RBAC) Working experience with firewall monitoring, content filtering, IDS/IPS systems, SIEM tools and network scanners, and cyber security techniques E xperience working with a variety of firewalls, including trouble-shooting, log review and configuration E xperience with onboarding security requirements for new Projects Knowledge: Basic knowledge of a broad range of standards and frameworks - for example, International Standards Organization (ISO) 27001, IT Infrastructure Library (ITIL), Payment Card Industry - Data Security Standard (PCI DSS), Bill-198, Personal Information Protection and Electronics Documents Act (PIPEDA) Knowledge of common risk management methodologies - for example, Control Objectives for Information and Related Technology (COBIT5) Understanding of strategic business risks Ability to develop a comprehensive understanding of Finning's business, market and industry and relate that knowledge to identified operations- and IT-related risks Knowledge necessary to propose relevant IT responses to changing business risks and regulatory changes Knowledge and use of User and entity behaviour analytics (UEBA) Experience with social engineering, penetration testing, vulnerability risk assessments, cloud computing Education & Experience: Bachelor's degree in Computer Science or equivalent experience Obtained or working towards one of the Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA), Certified in Risk and Information Systems Control, Certified Ethical Hacker, Global Information Assurance Certification (GIAC) Three to six years of experience in IT security management or a related discipline (for example, risk, privacy, business continuity management or compliance). At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
May 02, 2024
Full time
Company: Finning International Inc. Number of Openings: 1 Worker Type: Permanent Position Overview: With a reporting line to the Security Operations Manager, the Intermediate Security Operations Analyst will be globally responsible for improving the security posture of all Finning regions regarding governance policy compliance, firewall policy management, vulnerability management, SIEM alert management, email hygiene, anti-virus management, and incident response. The ideal candidate for this position is a proven thought leader, problem solver and integrator of people and processes, as well as an effective global internal consultant. The Intermediate Security Operations Analyst must possess solid domain competencies in a number of IT-security-related disciplines, including risk, business continuity management, privacy and compliance. Job Description: Major Job Functions: Governance policy compliance, including validating policy compliance, contributing towards team budget development and management, security awareness training Firewall policy management, including annual policy review, reviewing and approving planned and ad-hoc policy rules changes, reviewing and approving IPS policy rules and onboarding new firewalls Vulnerability management, including asset scans and mapping SIEM alert management, including identifying log parsing errors, advising on remediation activities, reviewing/action of alerts and collaborating on alert optimization- Email hygiene and anti-virus management, including investigating/responding to alerts, system monitoring and contributing towards continuous improvements and upgrades Incident response, including reviewing logs and collaborating to prevent/isolate traffic, solution development and threat analysis Providing insight into incident management, continuous improvement to procedures and policies Benefits: In addition to 25 days holiday, an annual bonus, a competitive salary, life insurance, and up to 7% pension, you will benefit from: Private medical insurance Enhanced maternity and paternity packages Family-friendly policies to support working parents Enhanced flexible working options Support from a team of 40+ Mental Health first-aiders Employee wellbeing solutions Electric car scheme (UK) The opportunity to work with your charity of choice Length of service or recognition awards. Specific Skills: Awareness of Identity and access management (IAM) solutions P articipation in the configuration of endpoint protection technologies and techniques, Web application firewalls and intrusion prevention, and encryption methodologies K nowledge of access control methodologies (MAC, DAC, RBAC) Working experience with firewall monitoring, content filtering, IDS/IPS systems, SIEM tools and network scanners, and cyber security techniques E xperience working with a variety of firewalls, including trouble-shooting, log review and configuration E xperience with onboarding security requirements for new Projects Knowledge: Basic knowledge of a broad range of standards and frameworks - for example, International Standards Organization (ISO) 27001, IT Infrastructure Library (ITIL), Payment Card Industry - Data Security Standard (PCI DSS), Bill-198, Personal Information Protection and Electronics Documents Act (PIPEDA) Knowledge of common risk management methodologies - for example, Control Objectives for Information and Related Technology (COBIT5) Understanding of strategic business risks Ability to develop a comprehensive understanding of Finning's business, market and industry and relate that knowledge to identified operations- and IT-related risks Knowledge necessary to propose relevant IT responses to changing business risks and regulatory changes Knowledge and use of User and entity behaviour analytics (UEBA) Experience with social engineering, penetration testing, vulnerability risk assessments, cloud computing Education & Experience: Bachelor's degree in Computer Science or equivalent experience Obtained or working towards one of the Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA), Certified in Risk and Information Systems Control, Certified Ethical Hacker, Global Information Assurance Certification (GIAC) Three to six years of experience in IT security management or a related discipline (for example, risk, privacy, business continuity management or compliance). At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
Our client has a fantastic opportunity for an IT Site Technician to join the team providing network support on-site at a school in Bromsgrove, Worcester. IT Site TechnicianBromsgrove, Worcester, B60 Full time, permanent Salary dependent on experience Please Note: Applicants must be authorised to work in the UK Our client provides education technology for schools and academies. From complex school ICT network installations to the simple supply of hardware, they offer outstanding advice, robust products & trusted school IT technical support. They have a vacancy based at a private school in Bromsgrove (Worcester) for an IT Site Technician to provide support to all stakeholders (teaching and support Staff, students, visitors and guests), develop and support the running of the school's ICT systems. Job Role: Reporting into the Site IT Manager, you will be working within a team of 7. Day-to-day provision of support of the school's ICT resources, Support of the client's core infrastructure, services and data within defined SLAs to ensure a continuity of service to all users including fault diagnosis, and resolution Prioritise workloads to maintain service levels within a structured service framework Proactive in your approach The ideal IT Engineer will have Proven experience of working in IT support services or working at a competent level Attention to detail with a methodical and professional approach to service delivery. Experience of working within an education environment and have proven experience of customer facing hands-on support, maintenance and installation with the technologies listed below: Knowledge of virtualisation solutions, preferably Hyper V Knowledge and understanding of Windows 10 and Windows Server 2016/2019/2022 Operating Systems. Office 365, Azure, Intune and Autopilot knowledge Google Workspace Server hardware Active Directory, Group Policy and Domain Services Understanding of networking technologies including TCP/IP, VLAN, switching, routing and firewall configuration. Enterprise networking systems (wired and wireless) Educational MIS systems an advantage but not essential Audio & Visual equipment, interactive screens, whiteboards and projectors Salary and Benefits: A competitive basic salary dependant on experience Holiday allowance of 21 days plus bank holidays Regular 1-2-1 meetings and development reviews to help you reach your full potential while feeling truly valued and appreciated for the work that you do A vibrant staff community Assistance & Guidance from our central Technical Team How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Flat Fee Recruiter is an advertising agency promoting this role on behalf of the employer. You will be contacted directly by the employer and not Flat Fee Recruiter should they wish to move forward with your application. Other suitable skills and experience include IT Service Engineer, IT, IT Support, IT Support Engineer, IT Support Technician, ICT Technician, Network Engineer, Site Engineer, Technical Support, ICT, Information Technology, IT Site Engineer, IT Engineer
May 02, 2024
Full time
Our client has a fantastic opportunity for an IT Site Technician to join the team providing network support on-site at a school in Bromsgrove, Worcester. IT Site TechnicianBromsgrove, Worcester, B60 Full time, permanent Salary dependent on experience Please Note: Applicants must be authorised to work in the UK Our client provides education technology for schools and academies. From complex school ICT network installations to the simple supply of hardware, they offer outstanding advice, robust products & trusted school IT technical support. They have a vacancy based at a private school in Bromsgrove (Worcester) for an IT Site Technician to provide support to all stakeholders (teaching and support Staff, students, visitors and guests), develop and support the running of the school's ICT systems. Job Role: Reporting into the Site IT Manager, you will be working within a team of 7. Day-to-day provision of support of the school's ICT resources, Support of the client's core infrastructure, services and data within defined SLAs to ensure a continuity of service to all users including fault diagnosis, and resolution Prioritise workloads to maintain service levels within a structured service framework Proactive in your approach The ideal IT Engineer will have Proven experience of working in IT support services or working at a competent level Attention to detail with a methodical and professional approach to service delivery. Experience of working within an education environment and have proven experience of customer facing hands-on support, maintenance and installation with the technologies listed below: Knowledge of virtualisation solutions, preferably Hyper V Knowledge and understanding of Windows 10 and Windows Server 2016/2019/2022 Operating Systems. Office 365, Azure, Intune and Autopilot knowledge Google Workspace Server hardware Active Directory, Group Policy and Domain Services Understanding of networking technologies including TCP/IP, VLAN, switching, routing and firewall configuration. Enterprise networking systems (wired and wireless) Educational MIS systems an advantage but not essential Audio & Visual equipment, interactive screens, whiteboards and projectors Salary and Benefits: A competitive basic salary dependant on experience Holiday allowance of 21 days plus bank holidays Regular 1-2-1 meetings and development reviews to help you reach your full potential while feeling truly valued and appreciated for the work that you do A vibrant staff community Assistance & Guidance from our central Technical Team How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Flat Fee Recruiter is an advertising agency promoting this role on behalf of the employer. You will be contacted directly by the employer and not Flat Fee Recruiter should they wish to move forward with your application. Other suitable skills and experience include IT Service Engineer, IT, IT Support, IT Support Engineer, IT Support Technician, ICT Technician, Network Engineer, Site Engineer, Technical Support, ICT, Information Technology, IT Site Engineer, IT Engineer
As the Head of Cybersecurity, you'll be leading the charge to ensure our digital assets and operations are locked down tight. With a focus on managing our client's Cybersecurity team and setting up robust protocols, you'll play a crucial role in safeguarding our organization against cyber threats. If you're ready to take on a pivotal role in shaping our security strategy and making a real impact, then this is the opportunity you've been waiting for. Responsibilities: Lead and manage the team responsible for supporting the IT Security Function, ensuring seamless operations across all business activities. Establish and oversee the organization's approach to security, covering information use, cyber security, technology, personnel security, and business continuity. Set the strategic direction for security, keeping the Board and senior managers informed about security obligations, risks, and improvement plans. Actively manage corporate risks, develop relevant policies, and cultivate a strong security culture within the organization. Collaborate with other IT team leads, particularly the Infrastructure team, to ensure seamless operations and strong operational resilience. Contribute to strategic plans, ensuring security and business continuity considerations are properly addressed and resourced. Provide or monitor the provision of security services, ensuring compliance with legislation, policies, and relevant standards. Promote policies and decisions that meet the needs of stakeholders, both current and evolving. Manage team resources according to business activity, supporting the organization's IT strategy, and applying relevant IT tools. Facilitate workshops, deliver presentations at all levels, and provide guidance to staff on all aspects of IT Security. Key Skills: Strong leadership and team management abilities. Strategic thinking and decision-making skills. Excellent communication and presentation skills. Deep understanding of IT security principles, legislation, and standards. Ability to collaborate effectively with cross-functional teams. Resource management and business acumen. Proficiency in IT tools and technologies relevant to security. Experience in facilitating workshops and guiding staff on IT security matters. Excited to make a real impact on this organization's security and resilience? Get in touch!
May 01, 2024
Full time
As the Head of Cybersecurity, you'll be leading the charge to ensure our digital assets and operations are locked down tight. With a focus on managing our client's Cybersecurity team and setting up robust protocols, you'll play a crucial role in safeguarding our organization against cyber threats. If you're ready to take on a pivotal role in shaping our security strategy and making a real impact, then this is the opportunity you've been waiting for. Responsibilities: Lead and manage the team responsible for supporting the IT Security Function, ensuring seamless operations across all business activities. Establish and oversee the organization's approach to security, covering information use, cyber security, technology, personnel security, and business continuity. Set the strategic direction for security, keeping the Board and senior managers informed about security obligations, risks, and improvement plans. Actively manage corporate risks, develop relevant policies, and cultivate a strong security culture within the organization. Collaborate with other IT team leads, particularly the Infrastructure team, to ensure seamless operations and strong operational resilience. Contribute to strategic plans, ensuring security and business continuity considerations are properly addressed and resourced. Provide or monitor the provision of security services, ensuring compliance with legislation, policies, and relevant standards. Promote policies and decisions that meet the needs of stakeholders, both current and evolving. Manage team resources according to business activity, supporting the organization's IT strategy, and applying relevant IT tools. Facilitate workshops, deliver presentations at all levels, and provide guidance to staff on all aspects of IT Security. Key Skills: Strong leadership and team management abilities. Strategic thinking and decision-making skills. Excellent communication and presentation skills. Deep understanding of IT security principles, legislation, and standards. Ability to collaborate effectively with cross-functional teams. Resource management and business acumen. Proficiency in IT tools and technologies relevant to security. Experience in facilitating workshops and guiding staff on IT security matters. Excited to make a real impact on this organization's security and resilience? Get in touch!
IT Security Infrastructure Manager - East Grinstead IT Security Infrastructure Manager required for a leading client based in East Grinstead. My client is currently seeking an IT Security Infrastructure Manager to report directly to the IT Director, your primary role will be to cultivate a culture of best practices in IT security. Serving as a subject matter expert, you'll oversee our systems, processes, and controls to ensure they adhere to established standards. Additionally, you'll be tasked with managing and securing our clients' core IT infrastructure and network, aligning them with the business's needs. Your expertise in cybersecurity will extend to governance, standards, and control matters, driving continuous enhancement and adherence to best practices throughout the organisation. Key responsibilities: Oversees internal IT infrastructure support and project operations, encompassing both cloud and on-premises networked infrastructure such as servers, routers, switches, and Wi-Fi access points, as well as network connectivity to client sites. Ensures the maintenance of the company's NCSC Cyber Essentials certification while striving to meet future target standards like ISO 27001. Designs, implements, and upholds all IT and Information Security policies and procedures across the organization. Conducts IT security risk assessments to quantify risks, assigns owners to address them, and defines mitigation strategies; provides stakeholder reporting as needed. Collaborates with HR to ensure IT compliance training is effective and embraced by all employees. Coordinates both internal and external IT and Information Security audits, including action planning. Continuity planning to achieve agreed Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO) targets. Offers subject matter expertise in IT security and infrastructure to support various projects and initiatives as required.Key skills, Preferably certified in Microsoft Azure (Azure Administrator Associate, Azure Solutions Architect, or Azure Security Engineer) or related qualifications. Hands-on experience in implementing and managing Azure infrastructure services, Azure Defender, and Microsoft Entra ID. Sound understanding of data classification, data confidentiality, and relevant laws including GDPR. Proficient in designing IT and network infrastructure, including experience in new site implementations and expansions. Salary - our client is offering a salary of up to £60,000 - 75,000 per annum for this opportunityInterested!?! Please send your up-to-date CV to Crimson for immediate reviewNot interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.Crimson is acting as an employment business in regards to this vacancy
May 01, 2024
Full time
IT Security Infrastructure Manager - East Grinstead IT Security Infrastructure Manager required for a leading client based in East Grinstead. My client is currently seeking an IT Security Infrastructure Manager to report directly to the IT Director, your primary role will be to cultivate a culture of best practices in IT security. Serving as a subject matter expert, you'll oversee our systems, processes, and controls to ensure they adhere to established standards. Additionally, you'll be tasked with managing and securing our clients' core IT infrastructure and network, aligning them with the business's needs. Your expertise in cybersecurity will extend to governance, standards, and control matters, driving continuous enhancement and adherence to best practices throughout the organisation. Key responsibilities: Oversees internal IT infrastructure support and project operations, encompassing both cloud and on-premises networked infrastructure such as servers, routers, switches, and Wi-Fi access points, as well as network connectivity to client sites. Ensures the maintenance of the company's NCSC Cyber Essentials certification while striving to meet future target standards like ISO 27001. Designs, implements, and upholds all IT and Information Security policies and procedures across the organization. Conducts IT security risk assessments to quantify risks, assigns owners to address them, and defines mitigation strategies; provides stakeholder reporting as needed. Collaborates with HR to ensure IT compliance training is effective and embraced by all employees. Coordinates both internal and external IT and Information Security audits, including action planning. Continuity planning to achieve agreed Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO) targets. Offers subject matter expertise in IT security and infrastructure to support various projects and initiatives as required.Key skills, Preferably certified in Microsoft Azure (Azure Administrator Associate, Azure Solutions Architect, or Azure Security Engineer) or related qualifications. Hands-on experience in implementing and managing Azure infrastructure services, Azure Defender, and Microsoft Entra ID. Sound understanding of data classification, data confidentiality, and relevant laws including GDPR. Proficient in designing IT and network infrastructure, including experience in new site implementations and expansions. Salary - our client is offering a salary of up to £60,000 - 75,000 per annum for this opportunityInterested!?! Please send your up-to-date CV to Crimson for immediate reviewNot interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.Crimson is acting as an employment business in regards to this vacancy
A Health Charity near Lincoln are seeking an Infrastructure Team Manager to work as part of the busy IT Department. You will be an experienced team manager looking after the support and infrastructure team and will require technical skills in ITIL, ISO27001, Cyber Security, MS O365 including Power BI and the Power Apps Suite, Azure, VMWare, Networking and cloud computing. You will be responsible for the day to day management of a small team with an emphasis on delivering a first class customer service. Main Duties: Provide expert 3rd tier IT support to ensure the architectural integrity and functionality of the core server infrastructure to deliver Trust ICT services. Maintain a high degree of specialist technical knowledge in current Microsoft Server based technologies. To design, configure and deploy new and existing Server assets. Ensuring the Server environment and Operating Systems are fully maintained and secured. To ensure the day to day maintenance of the Trust IT services to deliver a highly available, robust, secure environment which meets the business continuity and KPI requirements of the Trust. Integrate, support and maintain core infrastructure components including Active Directory functionality such as DHCP, DNS to ensure a highly resilient Server environment. Assisting in the development of automated support and monitoring tools to facilitate the Confidentiality, Integrity and Availability of core systems. Line manager for the Infrastructure and Service Desk Engineers, responsible for the orchestration of the team and their activities. To lead and manage future and ongoing IM&T development projects in support of the Trust IM&T strategy and objectives. Qualifications and Experience: Applications are welcome from candidates with a solid understanding of: Active Directory/Azure AD, MS Server (Apply online only), MS-SQL, Virtualisation VMware, Access Control (Paxton net2), Desktop Image Creation, Group Policy, VOIP telephony (3CX preferable), SCCM, WSUS, Encryption, MDM, WIFI, Networking VPN (Cisco preferable), Cyber Security. You will also need to have experience of maintaining standard operating procedures. Experience leading or mentoring other technical staff Use of independent transport for travel to Trust sites and to attend meetings, etc.
May 01, 2024
Full time
A Health Charity near Lincoln are seeking an Infrastructure Team Manager to work as part of the busy IT Department. You will be an experienced team manager looking after the support and infrastructure team and will require technical skills in ITIL, ISO27001, Cyber Security, MS O365 including Power BI and the Power Apps Suite, Azure, VMWare, Networking and cloud computing. You will be responsible for the day to day management of a small team with an emphasis on delivering a first class customer service. Main Duties: Provide expert 3rd tier IT support to ensure the architectural integrity and functionality of the core server infrastructure to deliver Trust ICT services. Maintain a high degree of specialist technical knowledge in current Microsoft Server based technologies. To design, configure and deploy new and existing Server assets. Ensuring the Server environment and Operating Systems are fully maintained and secured. To ensure the day to day maintenance of the Trust IT services to deliver a highly available, robust, secure environment which meets the business continuity and KPI requirements of the Trust. Integrate, support and maintain core infrastructure components including Active Directory functionality such as DHCP, DNS to ensure a highly resilient Server environment. Assisting in the development of automated support and monitoring tools to facilitate the Confidentiality, Integrity and Availability of core systems. Line manager for the Infrastructure and Service Desk Engineers, responsible for the orchestration of the team and their activities. To lead and manage future and ongoing IM&T development projects in support of the Trust IM&T strategy and objectives. Qualifications and Experience: Applications are welcome from candidates with a solid understanding of: Active Directory/Azure AD, MS Server (Apply online only), MS-SQL, Virtualisation VMware, Access Control (Paxton net2), Desktop Image Creation, Group Policy, VOIP telephony (3CX preferable), SCCM, WSUS, Encryption, MDM, WIFI, Networking VPN (Cisco preferable), Cyber Security. You will also need to have experience of maintaining standard operating procedures. Experience leading or mentoring other technical staff Use of independent transport for travel to Trust sites and to attend meetings, etc.
Operational Project Manager (6 months FTC) Salary : Competitive salary plus Veolia benefits Hours: Full time, 40 hours per week, Monday to Friday Location: Bristol, BS11 0YB When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; - 25 days of annual leave - Access to our company pension scheme - Discounts on everything from groceries to well known retailers - Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to - 24 hour access to a virtual GP, 365 days a year, for you and family members in your household - Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Providing specialised project support to the Commercial business unit from an operational perspective. Supporting and taking on management responsibilities for a fixed term at the assigned site. Providing continuity to existing business units, whilst accelerating change, and supporting performance. Developing the operations team to deliver consistently strong operational and financial performance whilst maintaining high levels of customer service and maintaining team mental and physical wellbeing. Day-to-day management of the operatives, staff and site based support to ensure site capability/capacity is improved. Effectively leading teams whilst on projects, delivering on all aspects of the Commercial strategy in a safe and legally compliant manner, to maximise profitability, achieving operational excellence, delivering first class customer service and drive our business purpose. Defining and establishing effective working relationships across wider functions such as Fleet, Customer Services, Sales, Risk and assurance, HR and Finance, ensuring that clear and efficient cross function operational processes are defined, driving accountability and compliance with them. What we're looking for; Transport CPC holder and IOSH Managing Safely. Experience in managing and leading operational teams. Previous experience of managing performance. IT proficiency and ability to communicate effectively. Previous experience in fleet management. Project management experience. Good business acumen and decision making skills. A drive for continuous improvement. What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2023, being named as a Top 10 Very Big Organisation and Highly Commended as a workplace for 55+. This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.
May 01, 2024
Contractor
Operational Project Manager (6 months FTC) Salary : Competitive salary plus Veolia benefits Hours: Full time, 40 hours per week, Monday to Friday Location: Bristol, BS11 0YB When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; - 25 days of annual leave - Access to our company pension scheme - Discounts on everything from groceries to well known retailers - Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to - 24 hour access to a virtual GP, 365 days a year, for you and family members in your household - Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Providing specialised project support to the Commercial business unit from an operational perspective. Supporting and taking on management responsibilities for a fixed term at the assigned site. Providing continuity to existing business units, whilst accelerating change, and supporting performance. Developing the operations team to deliver consistently strong operational and financial performance whilst maintaining high levels of customer service and maintaining team mental and physical wellbeing. Day-to-day management of the operatives, staff and site based support to ensure site capability/capacity is improved. Effectively leading teams whilst on projects, delivering on all aspects of the Commercial strategy in a safe and legally compliant manner, to maximise profitability, achieving operational excellence, delivering first class customer service and drive our business purpose. Defining and establishing effective working relationships across wider functions such as Fleet, Customer Services, Sales, Risk and assurance, HR and Finance, ensuring that clear and efficient cross function operational processes are defined, driving accountability and compliance with them. What we're looking for; Transport CPC holder and IOSH Managing Safely. Experience in managing and leading operational teams. Previous experience of managing performance. IT proficiency and ability to communicate effectively. Previous experience in fleet management. Project management experience. Good business acumen and decision making skills. A drive for continuous improvement. What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2023, being named as a Top 10 Very Big Organisation and Highly Commended as a workplace for 55+. This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.
Job Title: Service Desk Manager Location: Northwich Salary: up to 40,000 Our client, an award winning Managed Service Provider based in the heart of Cheshire are expanding their growing team and are on the lookout to employ a Service Desk Manager who has a 50/50 split of being hands-on technical as well as managing the busy helpdesk team. The company provide IT Support to clients within Cheshire and surrounding area's including cloud services, cyber security, software development and business continuity. Benefits: Company van provided Fuel card / mileage covered Free parking on site 28 days annual leave Collaborative team environment Technical Skills Required: MCP Qualified or equivalent MS Certs (desired) Previous experience working within a small to medium end user environment To communicate well to all levels within the company Ability to write reports, documentation to a professional standard Networking - Routing, switches, firewalls WAN, LAN, DNS, DHCP, TCP/IP MS stack, Active Directory and 365 services, Azure VMware / Hyper-V - Creating VMs, installed etc Responsibilities: Manage a busy, fast paced helpdesk in an MSP environment Responsible for in-house training with assistance from senior members To ensure the helpdesk and 24/7 lines are always covered Employee yearly appraisals Hiring of new staff Assist client account managers with reviews Ensure SLA's / KPI's are being adhered too Be responsible for all technical support staff, targets, disciplines and recruitment Additional pay can also be obtained through on call working (1 week in 4 on call) and occasional weekend work to bump up your salary! If the above skills match your current profile and you are interested in the position, please apply for immediate consideration! Key words: IT Manager, IT Team Leader, Technical Manager, Team Lead, Technology Manager, Helpdesk Manager, Service Desk Manager In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
May 01, 2024
Full time
Job Title: Service Desk Manager Location: Northwich Salary: up to 40,000 Our client, an award winning Managed Service Provider based in the heart of Cheshire are expanding their growing team and are on the lookout to employ a Service Desk Manager who has a 50/50 split of being hands-on technical as well as managing the busy helpdesk team. The company provide IT Support to clients within Cheshire and surrounding area's including cloud services, cyber security, software development and business continuity. Benefits: Company van provided Fuel card / mileage covered Free parking on site 28 days annual leave Collaborative team environment Technical Skills Required: MCP Qualified or equivalent MS Certs (desired) Previous experience working within a small to medium end user environment To communicate well to all levels within the company Ability to write reports, documentation to a professional standard Networking - Routing, switches, firewalls WAN, LAN, DNS, DHCP, TCP/IP MS stack, Active Directory and 365 services, Azure VMware / Hyper-V - Creating VMs, installed etc Responsibilities: Manage a busy, fast paced helpdesk in an MSP environment Responsible for in-house training with assistance from senior members To ensure the helpdesk and 24/7 lines are always covered Employee yearly appraisals Hiring of new staff Assist client account managers with reviews Ensure SLA's / KPI's are being adhered too Be responsible for all technical support staff, targets, disciplines and recruitment Additional pay can also be obtained through on call working (1 week in 4 on call) and occasional weekend work to bump up your salary! If the above skills match your current profile and you are interested in the position, please apply for immediate consideration! Key words: IT Manager, IT Team Leader, Technical Manager, Team Lead, Technology Manager, Helpdesk Manager, Service Desk Manager In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Azure Engineering Lead, Mgr - Cloud Productivity & Engineering (CPE) In this role, you'll be joining our Azure Engineering team within Cloud Productivity & Engineering (CPE) as an Azure Engineering Lead, Mgr reporting directly to the Director for Azure Engineering. This team focuses on building, developing, and supporting our Azure cloud platform to accelerate the time-to-market of innovative finance products. In collaboration with Microsoft, we aim to transform how LSEG leverages the cloud platform. Engage in designing, developing, and building complex cloud services and capabilities. Work alongside architects, developers, and other engineers to ensure efficient Azure Enterprise Scale Landing Zone platforms. Active involvement in decision making areas such as networking, virtualization, identity, security, business continuity, disaster recovery and governance. Tech Profile/Essential Skills • Previous experience leading and mentoring Cloud teams/Communities of Practice. • Proven leadership skills, and capable of building and managing technical teams/comunities of practice. • 8 plus years' experience in designing, developing, and implementing cloud and hybrid Azure Platform solutions. • Can demonstrate deep knowledge in setting up Azure Enterprise Scale Landing Zones and hands on experience with Microsoft's Cloud Adoption Framework. • Prior experience in roles such as Azure administration, development, or Azure-focused DevOps. • Familiarity with Azure cloud native components. • 5 years' demonstrable experience with CI/CD pipelines. • Proficiency in agile methodologies and CI/CD principles and practices. • Proficiency in infrastructure as code (IaC) using tools like Terraform, Azure DevOps, and Gitlab. • Excellent planning and communications skills and able to lead conversations with development and product teams. Preferred Skills and Experience • Proven track record working in agile environments • 8 years' hands on experience with Windows/Linux Servers. • Proactive incident management with Azure-based troubleshooting. • Sound understanding of financial markets. Education and Professional Skills • Relevant Professional qualifications. • BS/MS degree in Computer Science, Software Engineering or related STEM degree. Detailed Responsibilities • Lead and guide multiple communities of practices, including Lead Platform Enginerring managers and platform engineers, encouraging best practices in Azure administration, development, and DevOps processes. • Understands the vision and strategy and articulates it to the communitiy of practice leads and teams; the why", the business case, context, benefits any constraints etc. • Defines key features and platform enhancements needed to keep pace with business demand and own the product backlog. • Lead key strategic projects/iniatives to meet strategic outcomes and enable opporational excellence. • Ensure feedback and learnings are obtained and utilsed as early and often as possible. • Engineer and optimize hybrid Azure Platform solutions, focusing on but not limited to compute, network, storage, monitoring, security and automation. • Collaborate with Lead Platform Engineering Managers, architects, and other stakeholders in the implementation and future development of Azure Landing Zone platform. • Provide expertise in IT operations areas, such as networking, virtualization, identity, security, and governance, ensuring these areas align with the overall Azure Platform strategy. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
May 01, 2024
Full time
Azure Engineering Lead, Mgr - Cloud Productivity & Engineering (CPE) In this role, you'll be joining our Azure Engineering team within Cloud Productivity & Engineering (CPE) as an Azure Engineering Lead, Mgr reporting directly to the Director for Azure Engineering. This team focuses on building, developing, and supporting our Azure cloud platform to accelerate the time-to-market of innovative finance products. In collaboration with Microsoft, we aim to transform how LSEG leverages the cloud platform. Engage in designing, developing, and building complex cloud services and capabilities. Work alongside architects, developers, and other engineers to ensure efficient Azure Enterprise Scale Landing Zone platforms. Active involvement in decision making areas such as networking, virtualization, identity, security, business continuity, disaster recovery and governance. Tech Profile/Essential Skills • Previous experience leading and mentoring Cloud teams/Communities of Practice. • Proven leadership skills, and capable of building and managing technical teams/comunities of practice. • 8 plus years' experience in designing, developing, and implementing cloud and hybrid Azure Platform solutions. • Can demonstrate deep knowledge in setting up Azure Enterprise Scale Landing Zones and hands on experience with Microsoft's Cloud Adoption Framework. • Prior experience in roles such as Azure administration, development, or Azure-focused DevOps. • Familiarity with Azure cloud native components. • 5 years' demonstrable experience with CI/CD pipelines. • Proficiency in agile methodologies and CI/CD principles and practices. • Proficiency in infrastructure as code (IaC) using tools like Terraform, Azure DevOps, and Gitlab. • Excellent planning and communications skills and able to lead conversations with development and product teams. Preferred Skills and Experience • Proven track record working in agile environments • 8 years' hands on experience with Windows/Linux Servers. • Proactive incident management with Azure-based troubleshooting. • Sound understanding of financial markets. Education and Professional Skills • Relevant Professional qualifications. • BS/MS degree in Computer Science, Software Engineering or related STEM degree. Detailed Responsibilities • Lead and guide multiple communities of practices, including Lead Platform Enginerring managers and platform engineers, encouraging best practices in Azure administration, development, and DevOps processes. • Understands the vision and strategy and articulates it to the communitiy of practice leads and teams; the why", the business case, context, benefits any constraints etc. • Defines key features and platform enhancements needed to keep pace with business demand and own the product backlog. • Lead key strategic projects/iniatives to meet strategic outcomes and enable opporational excellence. • Ensure feedback and learnings are obtained and utilsed as early and often as possible. • Engineer and optimize hybrid Azure Platform solutions, focusing on but not limited to compute, network, storage, monitoring, security and automation. • Collaborate with Lead Platform Engineering Managers, architects, and other stakeholders in the implementation and future development of Azure Landing Zone platform. • Provide expertise in IT operations areas, such as networking, virtualization, identity, security, and governance, ensuring these areas align with the overall Azure Platform strategy. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Science Travel Percentage : 10 - 15% Manage the operation and regular changes of the company's data communications network. Coordinates with the Engineering Team on design and implementation requirements for proper operations of the network. Coordinates with the monitoring tools team on the requirements to properly monitoring and capacity plan for the network environment. GENERAL DUTIES & RESPONSIBILITIES Leads operational support team in the providing of monitoring, capacity planning, incident response, and problem management for the company's data communications network. Develops and implements documentation standards and operational procedures and processes for the network operations function. Maintains and assesses network compliance with security, compliance, and vulnerability requirements. Assigns personnel to various projects and directs their activities. Confers with and advises subordinates on administrative policies/procedures, technical problems, priorities, and methods. Resolves issues and contributes to the development of the data network function. Leads and develops network analysts and other technical personnel to ensure career growth and achievement of organizational goals, including interim and annual performance reviews. Manages work efforts of supervisors/individual contributors with responsibility for hiring, firing, performance appraisals and pay reviews. Researches and evaluates new technologies, products and techniques that could meet future data network needs. Defines and negotiates service level agreements for data network operations. May involve company-hosted, Web-enabled solutions or may include project-based jobs in conjunction with Professional Services and outsourcing functions. Participates in disaster recovery/business continuity activities as needed. Roles can have an internal or external client focus. Other related duties assigned as needed. EDUCATION REQUIREMENTS Bachelor's degree in computer science or information systems or the equivalent combination of education, training, or work experience. GENERAL KNOWLEDGE, SKILLS & ABILITIES Broad knowledge of network design, configuration, operations, and administration with strong leadership skills. Knowledge of network technologies, i.e., routers, switches, load balancers, firewalls, network and routing protocols, DNS. Knowledge of basic IT technologies, i.e., operating systems, network devices, software development and architecture. Knowledge of data network architectures, topologies, hardware, software, transmission and signaling links and protocols. Excellent customer service skills that build high levels of customer satisfaction for internal and external clients. Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors. Willingly shares relevant technical and/or industry knowledge and expertise to other resources. excellent decision-making, problem-solving, team and time management skills Is resourceful and proactive in gathering information and sharing ideas. Proven project management skills. Demonstrated customer-focused leadership ability. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
May 01, 2024
Full time
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Science Travel Percentage : 10 - 15% Manage the operation and regular changes of the company's data communications network. Coordinates with the Engineering Team on design and implementation requirements for proper operations of the network. Coordinates with the monitoring tools team on the requirements to properly monitoring and capacity plan for the network environment. GENERAL DUTIES & RESPONSIBILITIES Leads operational support team in the providing of monitoring, capacity planning, incident response, and problem management for the company's data communications network. Develops and implements documentation standards and operational procedures and processes for the network operations function. Maintains and assesses network compliance with security, compliance, and vulnerability requirements. Assigns personnel to various projects and directs their activities. Confers with and advises subordinates on administrative policies/procedures, technical problems, priorities, and methods. Resolves issues and contributes to the development of the data network function. Leads and develops network analysts and other technical personnel to ensure career growth and achievement of organizational goals, including interim and annual performance reviews. Manages work efforts of supervisors/individual contributors with responsibility for hiring, firing, performance appraisals and pay reviews. Researches and evaluates new technologies, products and techniques that could meet future data network needs. Defines and negotiates service level agreements for data network operations. May involve company-hosted, Web-enabled solutions or may include project-based jobs in conjunction with Professional Services and outsourcing functions. Participates in disaster recovery/business continuity activities as needed. Roles can have an internal or external client focus. Other related duties assigned as needed. EDUCATION REQUIREMENTS Bachelor's degree in computer science or information systems or the equivalent combination of education, training, or work experience. GENERAL KNOWLEDGE, SKILLS & ABILITIES Broad knowledge of network design, configuration, operations, and administration with strong leadership skills. Knowledge of network technologies, i.e., routers, switches, load balancers, firewalls, network and routing protocols, DNS. Knowledge of basic IT technologies, i.e., operating systems, network devices, software development and architecture. Knowledge of data network architectures, topologies, hardware, software, transmission and signaling links and protocols. Excellent customer service skills that build high levels of customer satisfaction for internal and external clients. Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors. Willingly shares relevant technical and/or industry knowledge and expertise to other resources. excellent decision-making, problem-solving, team and time management skills Is resourceful and proactive in gathering information and sharing ideas. Proven project management skills. Demonstrated customer-focused leadership ability. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
Company Description Are you looking for an exciting opportunity to earn while you learn? The L&G Apprentice programme has been designed to help you reach your potential. You will develop your skill set, gain valuable work experience and complete a fully funded professional qualification, all whilst earning a competitive salary with access to outstanding employee benefits. With support every step of the way and access to core skills training, you will contribute to the success of a team and be supported by your line manager. As part of a cohort of apprentices, you will also have the opportunity to connect with your peers and colleagues though networking opportunities and social events. Joining L&G is the beginning to a future that will be anything but familiar. So take a closer look, get involved, be curious and find out how we will enable you to be at your best no matter who you are. This role is due to start September 2024 and the expected salary is £25,000 per annum. We recruit on a rolling basis and expect this vacancy to close before the deadline. To be in with the best chance of securing a role, please submit your application ASAP What does this team do? The focus of the Cloud Support Apprentice is to work as part of the Core Services team, part of the Group Technology function at L&G. The Core Services team manage the Tier 0 (most sensitive systems & Infrastructure) identity services. All IT systems and projects, across every business unit, have a dependency on Tier 0 services. We set and manage the security posture for all common services at Legal & General. On premise systems, laptops, VDIs will use identity for access to all applications, systems, services, repositories etc. In addition, all L&G cloud instances (Azure/AWS/GCP) depend on identity via Core Services managed systems. Job Description What you'll be doing Join us on a 20-month programme in which you will complete a Microsoft Azure Cloud Support Specialist Level 3 apprenticeship qualification, whilst building on your technical skills, problem solving, effective communication and teamwork. You'll receive on the job training and coaching from your line manager. Alongside this you'll complete training workshops and assignments, delivered by a leading apprenticeship training provider. Combined, these will fully equip you to be successful in your role, with the knowledge and skills required to apply to real world business challenges. During your apprenticeship you will: Understand and have exposure; to all the components that make up an enterprise level cloud deployment. Learn all the proactive activities required to ensure key business systems and services are running optimally, preventing, or reducing the likelihood of, service impacting events. Assist in the diagnosis of IT problems/faults, using the required troubleshooting methodology and tools. When a cloud based, or on-premises, system fails; you will be engaged to assist in the resolution of the incident. Contribute to the team's responsibilities in delivering proactive maintenance activities including Operating System OS Patching and Business Continuity Testing. Collaborate with other team members to support the delivery of changes to the deployed Tier 0 Infrastructure. Help your team to ensure that all customers and stakeholders are treated fairly in line with Legal & General's principles on the Customer Experience and Treating Customers Fairly policy. Have guidance from your team and manager who will support you and teach you the day-to-day role Apply the knowledge and skills that you've learnt from your training into the role Be part of a big team and develop your collaboration skills Have the opportunity to meet and network with new colleagues within your team, but also across the wider organisation Qualifications What we're looking for The person who would most benefit and enjoy this programme is hungry to learn and eager to get started in the world of work. We're not expecting prior industry experience, but we'll want to see that you have the aptitude, potential and desire which will ultimately lead to you being successful. We'll teach you the rest! To qualify for the programme, you will need: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject Additional Information What is the assessment process? Our Assessment process typically involves the following stages, but may vary slightly from scheme to scheme. Application form Captures essential information from candidate and is an opportunity to provide their CV Online tests Includes multiple choice questions and a video interview. The online test asks a number of behavioural questions to help us understand more about candidates' strengths. There is also an analytical component which assesses numerical reasoning skills. In the video interview, we will ask 3 core questions focusing on motivation to join L&G, as well as the candidates approach to learning. Assessment centre (either face to face or virtual) comprised of: Group Exercise - candidates are given a task to work on in groups of up to 6 and observed Interview - Conducted by 2 assessors, 45 minutes including time for questions from the candidate, questions include competency and commercial based questions Presentation - 15 minutes in duration, 10 minutes to present and 5 minutes for questions from assessor The brand with the brolly is choosing today to change tomorrow. Since 1836, we've grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands. We're all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet. We need people who share our ambitions, agility and entrepreneurial spirit to help us do it. At L&G, you'll find a balance that helps you be your best. Empowered by hybrid working, we're supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time at home for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance. Today, there's over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G. Will you join us? Great minds don't have to think alike, so we welcome voices from all backgrounds. Bringing together people with different life experiences helps us build empathy with our customers and drive innovation. We don't just talk about it, we actively promote diversity and equitable opportunities for all. That means our employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status. In fact, we embrace every dimension of diversity to reflect the customers and communities we serve. We think it's important to create an inclusive environment where we can all belong, contribute and drive progress, where you can develop and grow, and be empowered. We want you to use your voice to help us build a better tomorrow. We all work differently, and have different needs, which is why. we're always open to discussing flexible working arrangements. Likewise, we're committed to finding reasonable accommodations for candidates with specific needs during our recruiting process. So whoever you are, wherever you are, whatever your story, we'd love to hear from you.
May 01, 2024
Full time
Company Description Are you looking for an exciting opportunity to earn while you learn? The L&G Apprentice programme has been designed to help you reach your potential. You will develop your skill set, gain valuable work experience and complete a fully funded professional qualification, all whilst earning a competitive salary with access to outstanding employee benefits. With support every step of the way and access to core skills training, you will contribute to the success of a team and be supported by your line manager. As part of a cohort of apprentices, you will also have the opportunity to connect with your peers and colleagues though networking opportunities and social events. Joining L&G is the beginning to a future that will be anything but familiar. So take a closer look, get involved, be curious and find out how we will enable you to be at your best no matter who you are. This role is due to start September 2024 and the expected salary is £25,000 per annum. We recruit on a rolling basis and expect this vacancy to close before the deadline. To be in with the best chance of securing a role, please submit your application ASAP What does this team do? The focus of the Cloud Support Apprentice is to work as part of the Core Services team, part of the Group Technology function at L&G. The Core Services team manage the Tier 0 (most sensitive systems & Infrastructure) identity services. All IT systems and projects, across every business unit, have a dependency on Tier 0 services. We set and manage the security posture for all common services at Legal & General. On premise systems, laptops, VDIs will use identity for access to all applications, systems, services, repositories etc. In addition, all L&G cloud instances (Azure/AWS/GCP) depend on identity via Core Services managed systems. Job Description What you'll be doing Join us on a 20-month programme in which you will complete a Microsoft Azure Cloud Support Specialist Level 3 apprenticeship qualification, whilst building on your technical skills, problem solving, effective communication and teamwork. You'll receive on the job training and coaching from your line manager. Alongside this you'll complete training workshops and assignments, delivered by a leading apprenticeship training provider. Combined, these will fully equip you to be successful in your role, with the knowledge and skills required to apply to real world business challenges. During your apprenticeship you will: Understand and have exposure; to all the components that make up an enterprise level cloud deployment. Learn all the proactive activities required to ensure key business systems and services are running optimally, preventing, or reducing the likelihood of, service impacting events. Assist in the diagnosis of IT problems/faults, using the required troubleshooting methodology and tools. When a cloud based, or on-premises, system fails; you will be engaged to assist in the resolution of the incident. Contribute to the team's responsibilities in delivering proactive maintenance activities including Operating System OS Patching and Business Continuity Testing. Collaborate with other team members to support the delivery of changes to the deployed Tier 0 Infrastructure. Help your team to ensure that all customers and stakeholders are treated fairly in line with Legal & General's principles on the Customer Experience and Treating Customers Fairly policy. Have guidance from your team and manager who will support you and teach you the day-to-day role Apply the knowledge and skills that you've learnt from your training into the role Be part of a big team and develop your collaboration skills Have the opportunity to meet and network with new colleagues within your team, but also across the wider organisation Qualifications What we're looking for The person who would most benefit and enjoy this programme is hungry to learn and eager to get started in the world of work. We're not expecting prior industry experience, but we'll want to see that you have the aptitude, potential and desire which will ultimately lead to you being successful. We'll teach you the rest! To qualify for the programme, you will need: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject Additional Information What is the assessment process? Our Assessment process typically involves the following stages, but may vary slightly from scheme to scheme. Application form Captures essential information from candidate and is an opportunity to provide their CV Online tests Includes multiple choice questions and a video interview. The online test asks a number of behavioural questions to help us understand more about candidates' strengths. There is also an analytical component which assesses numerical reasoning skills. In the video interview, we will ask 3 core questions focusing on motivation to join L&G, as well as the candidates approach to learning. Assessment centre (either face to face or virtual) comprised of: Group Exercise - candidates are given a task to work on in groups of up to 6 and observed Interview - Conducted by 2 assessors, 45 minutes including time for questions from the candidate, questions include competency and commercial based questions Presentation - 15 minutes in duration, 10 minutes to present and 5 minutes for questions from assessor The brand with the brolly is choosing today to change tomorrow. Since 1836, we've grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands. We're all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet. We need people who share our ambitions, agility and entrepreneurial spirit to help us do it. At L&G, you'll find a balance that helps you be your best. Empowered by hybrid working, we're supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time at home for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance. Today, there's over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G. Will you join us? Great minds don't have to think alike, so we welcome voices from all backgrounds. Bringing together people with different life experiences helps us build empathy with our customers and drive innovation. We don't just talk about it, we actively promote diversity and equitable opportunities for all. That means our employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status. In fact, we embrace every dimension of diversity to reflect the customers and communities we serve. We think it's important to create an inclusive environment where we can all belong, contribute and drive progress, where you can develop and grow, and be empowered. We want you to use your voice to help us build a better tomorrow. We all work differently, and have different needs, which is why. we're always open to discussing flexible working arrangements. Likewise, we're committed to finding reasonable accommodations for candidates with specific needs during our recruiting process. So whoever you are, wherever you are, whatever your story, we'd love to hear from you.
Company Description Helping over ten million people around the world manage their savings, retirement plans and life insurance requires a lot of people behind-the-scenes. It's up to us in L&G Group functions - which includes our tech and digital teams, Group Finance, HR, Risk and Corporate Comms to provide the essential support services that all areas of the business need, here in the UK and overseas. Simply put, we enable everyone at Legal & General to do what they do best. That means we're helping to improve our customers' lives, and contributing to the success of the business every day. Job Description We have an amazing opportunity for an Integration Technical Lead to join us in Hove! This is a new role within our Application Services team where you'll provide technical leadership, guidance, and expertise in the development, deployment, standardisation and management of integration-based technologies and services. Working closely with Architecture, Portfolio and Product Management teams you'll help shape a high performing technical capability for Service Delivery and through Project Delivery (Waterfall and Agile methodology) If you're looking for an opportunity to lead from the front and bring your knowledge and ideas to the table, then this could be the ideal next move for you! We will consider applications from all over the UK however there is an expectation to travel into our Hove office. What you'll be doing Delivering strong technical leadership in advancing Group Functions integration capability and delivery. Ensuring alignment to standards in quality, development lifecycle, security, service continuity, commercial outcomes, governance, policy, processes and tools Developing and leading a high performing team, nurturing individual growth. Acting as a mentor and coach to the team members, providing guidance on technical skills, career development and personal growth. Being accountable for individual performance management in collaboration with Portfolio, Architecture and Product Managers Leading and delivering Low Level Designs related to integration delivery. Working with IT Operations, Data and Analytics, Architecture, and Security teams to ensure that solutions are designed and delivered against the enterprise architecture, security standards and successfully transitioned into production Leading, developing, and evolving an Integration Delivery Roadmap taking into consideration all work taking place within the capability such as Patching, Upgrades, Projects, Change and Critical Change Freeze periods working in strong collaboration with the Group Technology, Portfolio, Product Managers and Architecture Team Contributing to the IT delivery sourcing strategy that both complements and supplements the internal IT Solutions team considering skills, people development, costs and customer demand. Taking an active lead in the management of third-party delivery partners ensuring compliance to standards and effective delivery in relation to Integration Services Working with the Portfolio and Product Management team to plan and allocate resources effectively, ensuring the Integration Capability has the necessary skills, flexibility and capacity to meet objectives Working in collaboration with the Service Management team, developing and maintaining a Service Catalogue for Integration Service with aligned service standards (KPI/SLAs). Ensuring capability is in place to deliver against commitments and that service standards are achieved and continuously improved Driving proactive continuous improvements within the Integration Capability service to increase resilience, reduce risk, improve customer satisfaction and drive down total cost of ownership Qualifications What we're looking for Strong knowledge in integration design, development and management of APIs, Web Services (REST/SOAP), messaging protocols and data formats. Oracle Integration Cloud knowledge would also be desirable Knowledge of Cloud integration patterns and best practices for integrating cloud-based applications, platforms and services with on-premise systems. Strong knowledge of cloud-native integration technologies and services provided in AWS and Azure. Strong knowledge of DevOps principles and practices for automating integration deployment, testing and operation. Including CI/CD pipelines, version control and configuration management. Good experience of delivering integration services in an on-premise and cloud environment. Proven to adapt to different delivery methods: waterfall, Agile or similar structured methodologies Leading the development of people within a technical environment. Experience in aligning a service that utilises in house capability supplemented by 3rd parties to drive efficient and effective operating models. Additional Information When you commit to Legal & General, we'll commit to you too. That means we'll recognise and reward your hard work, your performance and your contribution. If you join us, you'll get access to some great benefits, including private medical insurance, 27 days holiday (excluding bank holidays), a generous pension scheme, life assurance, and Income Protection. You can participate in our electric car scheme, which offers employees the option to hire a brand new electric car through tax efficient salary sacrifice. We're also proud to offer competitive family leave. You'll have the opportunity to participate in our annual, performance-related bonus plan and valuable share schemes. And then there are the many discounts we offer that you can take advantage of - both for our own products and at a range of high street stores and online offerings. Legal & General is a leading financial services organisation, named Britain's Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future. We're one of the world's largest asset managers, homebuilders, pension providers and insurers.Connecting to form a unique business model which drives value for our customers and society. And enabling our people to create impact through work that is meaningful and valued. If you join us, you'll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We strive to be open, mindful, and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs. It doesn't matter if you don't meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose. If you're open to find out more, we'd love to hear from you.
May 01, 2024
Full time
Company Description Helping over ten million people around the world manage their savings, retirement plans and life insurance requires a lot of people behind-the-scenes. It's up to us in L&G Group functions - which includes our tech and digital teams, Group Finance, HR, Risk and Corporate Comms to provide the essential support services that all areas of the business need, here in the UK and overseas. Simply put, we enable everyone at Legal & General to do what they do best. That means we're helping to improve our customers' lives, and contributing to the success of the business every day. Job Description We have an amazing opportunity for an Integration Technical Lead to join us in Hove! This is a new role within our Application Services team where you'll provide technical leadership, guidance, and expertise in the development, deployment, standardisation and management of integration-based technologies and services. Working closely with Architecture, Portfolio and Product Management teams you'll help shape a high performing technical capability for Service Delivery and through Project Delivery (Waterfall and Agile methodology) If you're looking for an opportunity to lead from the front and bring your knowledge and ideas to the table, then this could be the ideal next move for you! We will consider applications from all over the UK however there is an expectation to travel into our Hove office. What you'll be doing Delivering strong technical leadership in advancing Group Functions integration capability and delivery. Ensuring alignment to standards in quality, development lifecycle, security, service continuity, commercial outcomes, governance, policy, processes and tools Developing and leading a high performing team, nurturing individual growth. Acting as a mentor and coach to the team members, providing guidance on technical skills, career development and personal growth. Being accountable for individual performance management in collaboration with Portfolio, Architecture and Product Managers Leading and delivering Low Level Designs related to integration delivery. Working with IT Operations, Data and Analytics, Architecture, and Security teams to ensure that solutions are designed and delivered against the enterprise architecture, security standards and successfully transitioned into production Leading, developing, and evolving an Integration Delivery Roadmap taking into consideration all work taking place within the capability such as Patching, Upgrades, Projects, Change and Critical Change Freeze periods working in strong collaboration with the Group Technology, Portfolio, Product Managers and Architecture Team Contributing to the IT delivery sourcing strategy that both complements and supplements the internal IT Solutions team considering skills, people development, costs and customer demand. Taking an active lead in the management of third-party delivery partners ensuring compliance to standards and effective delivery in relation to Integration Services Working with the Portfolio and Product Management team to plan and allocate resources effectively, ensuring the Integration Capability has the necessary skills, flexibility and capacity to meet objectives Working in collaboration with the Service Management team, developing and maintaining a Service Catalogue for Integration Service with aligned service standards (KPI/SLAs). Ensuring capability is in place to deliver against commitments and that service standards are achieved and continuously improved Driving proactive continuous improvements within the Integration Capability service to increase resilience, reduce risk, improve customer satisfaction and drive down total cost of ownership Qualifications What we're looking for Strong knowledge in integration design, development and management of APIs, Web Services (REST/SOAP), messaging protocols and data formats. Oracle Integration Cloud knowledge would also be desirable Knowledge of Cloud integration patterns and best practices for integrating cloud-based applications, platforms and services with on-premise systems. Strong knowledge of cloud-native integration technologies and services provided in AWS and Azure. Strong knowledge of DevOps principles and practices for automating integration deployment, testing and operation. Including CI/CD pipelines, version control and configuration management. Good experience of delivering integration services in an on-premise and cloud environment. Proven to adapt to different delivery methods: waterfall, Agile or similar structured methodologies Leading the development of people within a technical environment. Experience in aligning a service that utilises in house capability supplemented by 3rd parties to drive efficient and effective operating models. Additional Information When you commit to Legal & General, we'll commit to you too. That means we'll recognise and reward your hard work, your performance and your contribution. If you join us, you'll get access to some great benefits, including private medical insurance, 27 days holiday (excluding bank holidays), a generous pension scheme, life assurance, and Income Protection. You can participate in our electric car scheme, which offers employees the option to hire a brand new electric car through tax efficient salary sacrifice. We're also proud to offer competitive family leave. You'll have the opportunity to participate in our annual, performance-related bonus plan and valuable share schemes. And then there are the many discounts we offer that you can take advantage of - both for our own products and at a range of high street stores and online offerings. Legal & General is a leading financial services organisation, named Britain's Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future. We're one of the world's largest asset managers, homebuilders, pension providers and insurers.Connecting to form a unique business model which drives value for our customers and society. And enabling our people to create impact through work that is meaningful and valued. If you join us, you'll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We strive to be open, mindful, and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs. It doesn't matter if you don't meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose. If you're open to find out more, we'd love to hear from you.