We are looking for an IT support engineer to join our team on the outskirts of Hull. The role comes with a flexible salary starting at £24k upto £30k DOE. You will be responsible for providing technical assistance to our clients, troubleshooting hardware and software issues, installing, and configuring new systems, and maintaining network security. You will also be involved in training and supporting end-users, documenting procedures and best practices, and collaborating with other IT professionals. You should also have excellent communication and problem-solving skills, a customer-oriented attitude, and the ability to work independently or as part of a team. You should be familiar with Windows or Linux operating systems alongside common applications and tools such as Microsoft Office, Google Workspace, antivirus software, etc. You should also have knowledge of networking protocols and devices, such as routers, switches, firewalls, etc. This is a full-time position that requires working on site for five days a week with some flexibility if needed. Apply today to be considered for the role.
Mar 28, 2024
Full time
We are looking for an IT support engineer to join our team on the outskirts of Hull. The role comes with a flexible salary starting at £24k upto £30k DOE. You will be responsible for providing technical assistance to our clients, troubleshooting hardware and software issues, installing, and configuring new systems, and maintaining network security. You will also be involved in training and supporting end-users, documenting procedures and best practices, and collaborating with other IT professionals. You should also have excellent communication and problem-solving skills, a customer-oriented attitude, and the ability to work independently or as part of a team. You should be familiar with Windows or Linux operating systems alongside common applications and tools such as Microsoft Office, Google Workspace, antivirus software, etc. You should also have knowledge of networking protocols and devices, such as routers, switches, firewalls, etc. This is a full-time position that requires working on site for five days a week with some flexibility if needed. Apply today to be considered for the role.
Application Support Analyst, 2nd / 3rd Line Support - Financial / Banking - Windows, PowerShell, SQL. An exciting and challenging role providing 2nd / 3rd Line Support / Systems Administration for numerous Financial Trading, Risk and Settlement Systems in a mixed Windows / Linux environment with preferred candidates having strong Database / SQL and Scripting skills. Not essential but preferred candidates will come from a Market Data / Trade Floor Support background. Candidates are required to have a breadth and depth of Technical knowledge along with an unrivalled troubleshooting aptitude as you'll take ownership of incidents from start to finish and be covering a number of different areas from front to back end as opposed to passing it on and escalating to other teams. Required Skills: Troubleshooting aptitude 2nd to none - someone who enjoys the technical challenge and finding resolutions to complex problems. Experience providing Application Support including installation / configuration, upgrading and troubleshooting both in person and remotely (via phone, e-mail, IM). Extensive experience of at least one Scripting Language - Powershell, Python, Ruby, JavaScript,Perl, SQL, Bash. In depth knowledge of Databases to DBA / Developer level including writing and troubleshooting SQl Code including performance issues - SQL Server / Oracle. Strong background in Windows and ideally some Linux/Unix OS's including supporting numerous Applications on mixed Windows / Linux Server platforms. Some Linux / Unix Systems Administration (Redhat, Centos) highly desirable. General Networking / Infrastructure Troubleshooting and Diagnostics - DNS, DHCP, TCP/IP, Firewalls Good understanding / operational experience of ITIL methodology with any certifications beneficial. Ability work well under pressure in a vibrant and busy environment. Non Essential But Highly Desirable Skills: Previous experience supporting Futures & Options Trading, Risk and Settlement Systems. Experience with payment / settlement systems - Swift, Euroclear etc. Linux / Unix System Administration - RedHat, Ubuntu, Solaris. Knowledge of at least one of the ISV's products - Trading Technologies, Stellar, ULLink, WebICE, Object Trading, Fidessa, ION / Patsystems, Trayport. Exchange Connectivity - ICE / LIFFE, Eurex, CME / CBOT, Euronext, Xetra, Chi-X, LME, LSE, NYSE. FIX Connectivity - Client On-boarding, Support / Troubleshooting of FIX Logs / Connections. Other Market Data - Reuters, Bloomberg, CQG, Ateo (Teo and Lisa). Experience in Exchange and Vendor Management with a view to project managing exchange/system critical upgrades Whilst experience gained in Financial Markets or Financial Services - ideally banking - would be highly beneficial the core underlying Technical Skills are more important. Excellent Salary and Benefits to include: Inclusion in Personal and Company Bonus + Overtime 25 days holiday per year, increasing to 30 days. Pension Health Care, Health and Life Assurance Childcare Vouchers Season Ticket Loan Subsidised Gym Membership Cycle To Work Scheme There's a broad salary range which will be wholly dependent on level of skills and relevant Financial Industry experience. If you're an experienced Applications Support Analyst ready to take your career and technical expertise to the next level including learning a number of new skills then apply in strict confidence for more information.
Mar 28, 2024
Full time
Application Support Analyst, 2nd / 3rd Line Support - Financial / Banking - Windows, PowerShell, SQL. An exciting and challenging role providing 2nd / 3rd Line Support / Systems Administration for numerous Financial Trading, Risk and Settlement Systems in a mixed Windows / Linux environment with preferred candidates having strong Database / SQL and Scripting skills. Not essential but preferred candidates will come from a Market Data / Trade Floor Support background. Candidates are required to have a breadth and depth of Technical knowledge along with an unrivalled troubleshooting aptitude as you'll take ownership of incidents from start to finish and be covering a number of different areas from front to back end as opposed to passing it on and escalating to other teams. Required Skills: Troubleshooting aptitude 2nd to none - someone who enjoys the technical challenge and finding resolutions to complex problems. Experience providing Application Support including installation / configuration, upgrading and troubleshooting both in person and remotely (via phone, e-mail, IM). Extensive experience of at least one Scripting Language - Powershell, Python, Ruby, JavaScript,Perl, SQL, Bash. In depth knowledge of Databases to DBA / Developer level including writing and troubleshooting SQl Code including performance issues - SQL Server / Oracle. Strong background in Windows and ideally some Linux/Unix OS's including supporting numerous Applications on mixed Windows / Linux Server platforms. Some Linux / Unix Systems Administration (Redhat, Centos) highly desirable. General Networking / Infrastructure Troubleshooting and Diagnostics - DNS, DHCP, TCP/IP, Firewalls Good understanding / operational experience of ITIL methodology with any certifications beneficial. Ability work well under pressure in a vibrant and busy environment. Non Essential But Highly Desirable Skills: Previous experience supporting Futures & Options Trading, Risk and Settlement Systems. Experience with payment / settlement systems - Swift, Euroclear etc. Linux / Unix System Administration - RedHat, Ubuntu, Solaris. Knowledge of at least one of the ISV's products - Trading Technologies, Stellar, ULLink, WebICE, Object Trading, Fidessa, ION / Patsystems, Trayport. Exchange Connectivity - ICE / LIFFE, Eurex, CME / CBOT, Euronext, Xetra, Chi-X, LME, LSE, NYSE. FIX Connectivity - Client On-boarding, Support / Troubleshooting of FIX Logs / Connections. Other Market Data - Reuters, Bloomberg, CQG, Ateo (Teo and Lisa). Experience in Exchange and Vendor Management with a view to project managing exchange/system critical upgrades Whilst experience gained in Financial Markets or Financial Services - ideally banking - would be highly beneficial the core underlying Technical Skills are more important. Excellent Salary and Benefits to include: Inclusion in Personal and Company Bonus + Overtime 25 days holiday per year, increasing to 30 days. Pension Health Care, Health and Life Assurance Childcare Vouchers Season Ticket Loan Subsidised Gym Membership Cycle To Work Scheme There's a broad salary range which will be wholly dependent on level of skills and relevant Financial Industry experience. If you're an experienced Applications Support Analyst ready to take your career and technical expertise to the next level including learning a number of new skills then apply in strict confidence for more information.
Job Title - IT Operations Analyst Sector - Finance Salary - £25,000 - £30,000 Location - Central London This position entails providing comprehensive support to the business' end users for their daily IT needs, encompassing telecoms, networking, and server support. As an integral part of a team you report directly to the Head of IT. Your responsibilities will involve the continual monitoring and upkeep of computer systems and applications, as well as the installation and configuration of such systems. You will diagnose hardware and software issues and provide solutions, either through remote assistance or in-person support. Additionally, you will generate documentation and contribute to the enhancement of collaborative online databases. Ensuring the smooth operation and maintenance of IT systems falls within your purview, encompassing proactive monitoring, routine checks, bug resolution, and application deployment in alignment with project requirements and user requests, serving as both first and second-line support. Role requirements: Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role Hands-on experience with Windows/Linux/Mac OS environments Working knowledge of office automation products and computer peripherals, like printers and scanners Knowledge of network security practices and anti-virus programs Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills Ability to sustain a high level of drive, enthusiasm and a positive attitude when coping with pressure at work Able to work in a cooperative, respectful manner with colleagues and clients including when under deadlines Good communicator with a customer-oriented attitude Excellent attention to detail and someone who will look to improve processes where relevant Degree or training in Computer Science or a related subject is highly desirable Key Responsibilities: Provide comprehensive desktop support, encompassing telecoms and network services. Oversee telecom systems, including Etrali, Avaya, Audionet, Cybertec, IPC. Address and resolve user issues efficiently through the ticketing system. Ensure clarity during application and peripheral installations for users. Employ targeted questioning to diagnose problems and implement effective solutions. Deliver clear, step-by-step instructions to users for problem resolution. Conduct troubleshooting for remote sites with precision. Persistently test alternative pathways until issues are successfully resolved. Customize desktop applications to suit user requirements. Maintain detailed logs of technical issues and their solutions. Escalate unresolved issues to the appropriate level within the support team. Follow up with users to confirm the functionality of their systems post-resolution. Report user feedback and suggest potential product enhancements or improvements. Assist in the creation of technical documentation and manuals to enhance user understanding. If this role spikes your interest, apply now! My client is actively interviewing so please apply to be considered for interview. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 27, 2024
Full time
Job Title - IT Operations Analyst Sector - Finance Salary - £25,000 - £30,000 Location - Central London This position entails providing comprehensive support to the business' end users for their daily IT needs, encompassing telecoms, networking, and server support. As an integral part of a team you report directly to the Head of IT. Your responsibilities will involve the continual monitoring and upkeep of computer systems and applications, as well as the installation and configuration of such systems. You will diagnose hardware and software issues and provide solutions, either through remote assistance or in-person support. Additionally, you will generate documentation and contribute to the enhancement of collaborative online databases. Ensuring the smooth operation and maintenance of IT systems falls within your purview, encompassing proactive monitoring, routine checks, bug resolution, and application deployment in alignment with project requirements and user requests, serving as both first and second-line support. Role requirements: Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role Hands-on experience with Windows/Linux/Mac OS environments Working knowledge of office automation products and computer peripherals, like printers and scanners Knowledge of network security practices and anti-virus programs Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills Ability to sustain a high level of drive, enthusiasm and a positive attitude when coping with pressure at work Able to work in a cooperative, respectful manner with colleagues and clients including when under deadlines Good communicator with a customer-oriented attitude Excellent attention to detail and someone who will look to improve processes where relevant Degree or training in Computer Science or a related subject is highly desirable Key Responsibilities: Provide comprehensive desktop support, encompassing telecoms and network services. Oversee telecom systems, including Etrali, Avaya, Audionet, Cybertec, IPC. Address and resolve user issues efficiently through the ticketing system. Ensure clarity during application and peripheral installations for users. Employ targeted questioning to diagnose problems and implement effective solutions. Deliver clear, step-by-step instructions to users for problem resolution. Conduct troubleshooting for remote sites with precision. Persistently test alternative pathways until issues are successfully resolved. Customize desktop applications to suit user requirements. Maintain detailed logs of technical issues and their solutions. Escalate unresolved issues to the appropriate level within the support team. Follow up with users to confirm the functionality of their systems post-resolution. Report user feedback and suggest potential product enhancements or improvements. Assist in the creation of technical documentation and manuals to enhance user understanding. If this role spikes your interest, apply now! My client is actively interviewing so please apply to be considered for interview. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Job Title - IT Operations Analyst Sector - Finance Salary - 25,000 - 30,000 Location - Central London This position entails providing comprehensive support to the business' end users for their daily IT needs, encompassing telecoms, networking, and server support. As an integral part of a team you report directly to the Head of IT. Your responsibilities will involve the continual monitoring and upkeep of computer systems and applications, as well as the installation and configuration of such systems. You will diagnose hardware and software issues and provide solutions, either through remote assistance or in-person support. Additionally, you will generate documentation and contribute to the enhancement of collaborative online databases. Ensuring the smooth operation and maintenance of IT systems falls within your purview, encompassing proactive monitoring, routine checks, bug resolution, and application deployment in alignment with project requirements and user requests, serving as both first and second-line support. Role requirements: Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role Hands-on experience with Windows/Linux/Mac OS environments Working knowledge of office automation products and computer peripherals, like printers and scanners Knowledge of network security practices and anti-virus programs Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills Ability to sustain a high level of drive, enthusiasm and a positive attitude when coping with pressure at work Able to work in a cooperative, respectful manner with colleagues and clients including when under deadlines Good communicator with a customer-oriented attitude Excellent attention to detail and someone who will look to improve processes where relevant Degree or training in Computer Science or a related subject is highly desirable Key Responsibilities: Provide comprehensive desktop support, encompassing telecoms and network services. Oversee telecom systems, including Etrali, Avaya, Audionet, Cybertec, IPC. Address and resolve user issues efficiently through the ticketing system. Ensure clarity during application and peripheral installations for users. Employ targeted questioning to diagnose problems and implement effective solutions. Deliver clear, step-by-step instructions to users for problem resolution. Conduct troubleshooting for remote sites with precision. Persistently test alternative pathways until issues are successfully resolved. Customize desktop applications to suit user requirements. Maintain detailed logs of technical issues and their solutions. Escalate unresolved issues to the appropriate level within the support team. Follow up with users to confirm the functionality of their systems post-resolution. Report user feedback and suggest potential product enhancements or improvements. Assist in the creation of technical documentation and manuals to enhance user understanding. If this role spikes your interest, apply now! My client is actively interviewing so please apply to be considered for interview. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 27, 2024
Full time
Job Title - IT Operations Analyst Sector - Finance Salary - 25,000 - 30,000 Location - Central London This position entails providing comprehensive support to the business' end users for their daily IT needs, encompassing telecoms, networking, and server support. As an integral part of a team you report directly to the Head of IT. Your responsibilities will involve the continual monitoring and upkeep of computer systems and applications, as well as the installation and configuration of such systems. You will diagnose hardware and software issues and provide solutions, either through remote assistance or in-person support. Additionally, you will generate documentation and contribute to the enhancement of collaborative online databases. Ensuring the smooth operation and maintenance of IT systems falls within your purview, encompassing proactive monitoring, routine checks, bug resolution, and application deployment in alignment with project requirements and user requests, serving as both first and second-line support. Role requirements: Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role Hands-on experience with Windows/Linux/Mac OS environments Working knowledge of office automation products and computer peripherals, like printers and scanners Knowledge of network security practices and anti-virus programs Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills Ability to sustain a high level of drive, enthusiasm and a positive attitude when coping with pressure at work Able to work in a cooperative, respectful manner with colleagues and clients including when under deadlines Good communicator with a customer-oriented attitude Excellent attention to detail and someone who will look to improve processes where relevant Degree or training in Computer Science or a related subject is highly desirable Key Responsibilities: Provide comprehensive desktop support, encompassing telecoms and network services. Oversee telecom systems, including Etrali, Avaya, Audionet, Cybertec, IPC. Address and resolve user issues efficiently through the ticketing system. Ensure clarity during application and peripheral installations for users. Employ targeted questioning to diagnose problems and implement effective solutions. Deliver clear, step-by-step instructions to users for problem resolution. Conduct troubleshooting for remote sites with precision. Persistently test alternative pathways until issues are successfully resolved. Customize desktop applications to suit user requirements. Maintain detailed logs of technical issues and their solutions. Escalate unresolved issues to the appropriate level within the support team. Follow up with users to confirm the functionality of their systems post-resolution. Report user feedback and suggest potential product enhancements or improvements. Assist in the creation of technical documentation and manuals to enhance user understanding. If this role spikes your interest, apply now! My client is actively interviewing so please apply to be considered for interview. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Act as escalation for L2 Analysts for a variety of cyber security events. Perform timely and accurate investigations of escalated L2 Analyst cases and Incidents with a view to remediation. Liaise with Security Platform teams and other L3 Analysts to agree any potential automation improvements. Where appropriate, liaise directly with affected staff members in the wider business, or support owners for context, awareness, and potential remediation/closure. Liaise with L2 & L3 Analysts from other territories and where required, co-ordinate high profile incidents spanning multiple regions. Review other potential log sources and internal security systems to provide supplemental information to build the most comprehensive and conclusive cases possible. Where required work with other areas of the business on Cyber related projects and initiatives including new tooling proof of concepts. Participate in an on-call rota for out of hours escalations of high priority incidents. What you'll bring +5 years' experience within a technical Security Operations role. +5 years' experience of Cyber Security Investigations and Incident Response environments. Good knowledge of Anti-malware, or Endpoint Detection and Response (EDR) systems. Good all-round knowledge of different threat scenarios, investigations, incident response processes and remediation techniques. Good knowledge of cyber security systems and tooling. Reasonable knowledge of Security Information and Event Management (SIEM) systems. Reasonable knowledge of Security Orchestration, Automation and Response (SOAR) systems. Good knowledge of User Behaviour Analytics (UBA) systems. Good knowledge of common operating systems (e.g., Windows, Mac, and Linux). Good knowledge of networking and network equipment. Strong oral and written communication with an ability to clearly articulate a security event. A supportive team player who works well others.
Mar 26, 2024
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Act as escalation for L2 Analysts for a variety of cyber security events. Perform timely and accurate investigations of escalated L2 Analyst cases and Incidents with a view to remediation. Liaise with Security Platform teams and other L3 Analysts to agree any potential automation improvements. Where appropriate, liaise directly with affected staff members in the wider business, or support owners for context, awareness, and potential remediation/closure. Liaise with L2 & L3 Analysts from other territories and where required, co-ordinate high profile incidents spanning multiple regions. Review other potential log sources and internal security systems to provide supplemental information to build the most comprehensive and conclusive cases possible. Where required work with other areas of the business on Cyber related projects and initiatives including new tooling proof of concepts. Participate in an on-call rota for out of hours escalations of high priority incidents. What you'll bring +5 years' experience within a technical Security Operations role. +5 years' experience of Cyber Security Investigations and Incident Response environments. Good knowledge of Anti-malware, or Endpoint Detection and Response (EDR) systems. Good all-round knowledge of different threat scenarios, investigations, incident response processes and remediation techniques. Good knowledge of cyber security systems and tooling. Reasonable knowledge of Security Information and Event Management (SIEM) systems. Reasonable knowledge of Security Orchestration, Automation and Response (SOAR) systems. Good knowledge of User Behaviour Analytics (UBA) systems. Good knowledge of common operating systems (e.g., Windows, Mac, and Linux). Good knowledge of networking and network equipment. Strong oral and written communication with an ability to clearly articulate a security event. A supportive team player who works well others.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Act as escalation for L2 Analysts for a variety of cyber security events. Perform timely and accurate investigations of escalated L2 Analyst cases and Incidents with a view to remediation. Liaise with Security Platform teams and other L3 Analysts to agree any potential automation improvements. Where appropriate, liaise directly with affected staff members in the wider business, or support owners for context, awareness, and potential remediation/closure. Liaise with L2 & L3 Analysts from other territories and where required, co-ordinate high profile incidents spanning multiple regions. Review other potential log sources and internal security systems to provide supplemental information to build the most comprehensive and conclusive cases possible. Where required work with other areas of the business on Cyber related projects and initiatives including new tooling proof of concepts. Participate in an on-call rota for out of hours escalations of high priority incidents. What you'll bring +5 years' experience within a technical Security Operations role. +5 years' experience of Cyber Security Investigations and Incident Response environments. Good knowledge of Anti-malware, or Endpoint Detection and Response (EDR) systems. Good all-round knowledge of different threat scenarios, investigations, incident response processes and remediation techniques. Good knowledge of cyber security systems and tooling. Reasonable knowledge of Security Information and Event Management (SIEM) systems. Reasonable knowledge of Security Orchestration, Automation and Response (SOAR) systems. Good knowledge of User Behaviour Analytics (UBA) systems. Good knowledge of common operating systems (e.g., Windows, Mac, and Linux). Good knowledge of networking and network equipment. Strong oral and written communication with an ability to clearly articulate a security event. A supportive team player who works well others.
Mar 26, 2024
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Act as escalation for L2 Analysts for a variety of cyber security events. Perform timely and accurate investigations of escalated L2 Analyst cases and Incidents with a view to remediation. Liaise with Security Platform teams and other L3 Analysts to agree any potential automation improvements. Where appropriate, liaise directly with affected staff members in the wider business, or support owners for context, awareness, and potential remediation/closure. Liaise with L2 & L3 Analysts from other territories and where required, co-ordinate high profile incidents spanning multiple regions. Review other potential log sources and internal security systems to provide supplemental information to build the most comprehensive and conclusive cases possible. Where required work with other areas of the business on Cyber related projects and initiatives including new tooling proof of concepts. Participate in an on-call rota for out of hours escalations of high priority incidents. What you'll bring +5 years' experience within a technical Security Operations role. +5 years' experience of Cyber Security Investigations and Incident Response environments. Good knowledge of Anti-malware, or Endpoint Detection and Response (EDR) systems. Good all-round knowledge of different threat scenarios, investigations, incident response processes and remediation techniques. Good knowledge of cyber security systems and tooling. Reasonable knowledge of Security Information and Event Management (SIEM) systems. Reasonable knowledge of Security Orchestration, Automation and Response (SOAR) systems. Good knowledge of User Behaviour Analytics (UBA) systems. Good knowledge of common operating systems (e.g., Windows, Mac, and Linux). Good knowledge of networking and network equipment. Strong oral and written communication with an ability to clearly articulate a security event. A supportive team player who works well others.
IT Support Engineer / First Line and Second Line Help Desk Analyst with excellent customer service, communication, software and hardware technical troubleshooting skills with a willingness to learn new skills is required for a busy service desk with a well-established company based in Welwyn Garden City, Hertfordshire. SALARY: Dependent on Experience + Benefits BENEFITS: Company performance related bonus scheme, 20 days annual leave rising to 25 days after 2 years company service (plus bank hols) and inclusion in the companies Group Life Insurance after the first year. LOCATION: Welwyn Garden City, Hertfordshire JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for an IT Support Engineer / First Line and Second Line Help Desk Analystwith excellent customer service, communication, software and hardware technical troubleshooting skills. Working as an IT Support Engineer / First Line and Second Line Help Desk Analyst you will have experience in dealing with customers and have the ability to manage a wide range of technical problems in a logical manner, in what can be a challenging and demanding environment. Training will be provided where necessary. As an IT Support Engineer / First Line and Second Line Help Desk Analyst you will join a busy service desk with a company that is a respected, established and growing, that develops, sells, and supports its own Social Housing Software along with a number of other complimentary third party applications throughout the entire UK. Having been in business for more than 35 years, the organisation is committed to providing a first class service to customers through employee development and progression. Through their Enhanced Support Service, the organisation also offers a complete outsourced IT solution covering all aspects of system support and administration. This provides staff with a fantastic opportunity to gain knowledge in all aspects of IT and offers a great deal of variety in a support role. As a successful candidate you will gain experience in areas such as: Supporting a highly successful Integrated Housing Management Software Routers, Firewalls and Virtual Private Networks Windows and Linux Server Administration Virtualisation and Cloud Technologies CANDIDATE REQUIREMENTS As an IT Support Engineer / First Line and Second Line Help Desk Analyst you will have the following skills, attributes and technical experience: Essential Dynamic and energetic personality High level of computer literacy Excellent communication skills Ability to work under pressure Desirable MS-Windows Operating Systems Linux Operating Systems Understanding of networking and TCP/IP Exchange or other email systems Exposure to Financial/Accounting Systems HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P11947 Full-time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in Welwyn Garden City, Hertfordshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.
Mar 25, 2024
Full time
IT Support Engineer / First Line and Second Line Help Desk Analyst with excellent customer service, communication, software and hardware technical troubleshooting skills with a willingness to learn new skills is required for a busy service desk with a well-established company based in Welwyn Garden City, Hertfordshire. SALARY: Dependent on Experience + Benefits BENEFITS: Company performance related bonus scheme, 20 days annual leave rising to 25 days after 2 years company service (plus bank hols) and inclusion in the companies Group Life Insurance after the first year. LOCATION: Welwyn Garden City, Hertfordshire JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for an IT Support Engineer / First Line and Second Line Help Desk Analystwith excellent customer service, communication, software and hardware technical troubleshooting skills. Working as an IT Support Engineer / First Line and Second Line Help Desk Analyst you will have experience in dealing with customers and have the ability to manage a wide range of technical problems in a logical manner, in what can be a challenging and demanding environment. Training will be provided where necessary. As an IT Support Engineer / First Line and Second Line Help Desk Analyst you will join a busy service desk with a company that is a respected, established and growing, that develops, sells, and supports its own Social Housing Software along with a number of other complimentary third party applications throughout the entire UK. Having been in business for more than 35 years, the organisation is committed to providing a first class service to customers through employee development and progression. Through their Enhanced Support Service, the organisation also offers a complete outsourced IT solution covering all aspects of system support and administration. This provides staff with a fantastic opportunity to gain knowledge in all aspects of IT and offers a great deal of variety in a support role. As a successful candidate you will gain experience in areas such as: Supporting a highly successful Integrated Housing Management Software Routers, Firewalls and Virtual Private Networks Windows and Linux Server Administration Virtualisation and Cloud Technologies CANDIDATE REQUIREMENTS As an IT Support Engineer / First Line and Second Line Help Desk Analyst you will have the following skills, attributes and technical experience: Essential Dynamic and energetic personality High level of computer literacy Excellent communication skills Ability to work under pressure Desirable MS-Windows Operating Systems Linux Operating Systems Understanding of networking and TCP/IP Exchange or other email systems Exposure to Financial/Accounting Systems HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P11947 Full-time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in Welwyn Garden City, Hertfordshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.
Application Support Manager, Financial / Banking Whilst the emphasis is a Managers role, preferred candidates will come from a Technical background in a Banking / Financial environment. Ideal candidates will have extensive experience of Trading Application Support in a mixed Windows / Linux environment including strong Database knowledge (SQL Server, Oracle) and extensive Scripting - PowerShell / Python. About The Role : Managing a highly technical Application Support Team Engineers, looking after numerous Bespoke and 3rd Party Trading / Settlement Systems in a fast paced and pressurised environment. You'll be the bridge between the business and technology, scoping both current and future requirements and enabling their delivery and uptime as the business requires within agreed timescales. Key Responsibilities Liaise with the business and ensuring the required level of support/ SLA's are adhered to including planning upgrades. Consistently analysing the business's requirements, researching / analysing new technologies and best practice for the future Managing a team of Highly Technical 2nd / 3rd Line Application Support Analysts including Hiring, Training and Development plans Monitor team members performance targets and their delivery of high-quality support to both inhouse and 3rd party clients. Monitor and report the performance and availability of mission-critical systems and applications Act as a Technical escalation point / mentor for complex issues, referring and delegating to the appropriate teams when necessary Actively participate in incident management and problem resolution activities, driving the team to resolve issues in a timely and effective manner. Continuously assess and identifying opportunities for automation, process improvement, and efficiency gains. Carry out annual appraisals with the Head of Support for members within your team. Team Duties / Required Skills: Provide Financial Application Support including installation / configuration, upgrading and troubleshooting. Experience of at least one Scripting Language - PowerShell, Python, Ruby, JavaScript, Perl, SQL, Bash. In depth knowledge of Databases to DBA / Developer level including writing and troubleshooting SQL Code including performance issues - SQL Server / Oracle. Strong background in Windows and ideally some Linux/Unix OS's including supporting numerous Applications on mixed Windows / Linux Server platforms. Some Linux / Unix Systems Administration (RedHat, Centos). General Networking / Infrastructure Troubleshooting and Diagnostics - DNS, DHCP, TCP/IP, Firewalls Good understanding / operational experience of ITIL methodology with any certifications beneficial. Ability work well under pressure in a vibrant and busy environment. Non-Essential But Highly Desirable Skills: Previous experience supporting Futures & Options Trading, Risk and Settlement Systems. Knowledge of at least one of the ISV's products - Trading Technologies, Stellar, ULLink, WebICE, Object Trading, Fidessa, ION / Patsystems, Trayport. Exchange Connectivity - ICE / LIFFE, Eurex, CME / CBOT, Euronext, Xetra, Chi-X, LME, LSE, NYSE. FIX Connectivity - Client On-boarding, Support / Troubleshooting of FIX Logs / Connections. Other Market Data - Reuters, Bloomberg, CQG, Ateo (Teo and Lisa). Experience in Exchange and Vendor Management with a view to project managing exchange/system critical upgrades Ideally candidates will also have experience of Risk and Compliance and possess the ability to motivate and develop the team whilst ensuring it's duties are carried out "The Right Way" and to a high ethical standard. Excellent Salary and Benefits to include: Inclusion in Personal and Company Bonus + Overtime 25 days holiday per year, increasing to 30 days. Pension Health Care, Health and Life Assurance Childcare Vouchers Season Ticket Loan Subsidised Gym Membership Cycle To Work Scheme
Mar 23, 2024
Full time
Application Support Manager, Financial / Banking Whilst the emphasis is a Managers role, preferred candidates will come from a Technical background in a Banking / Financial environment. Ideal candidates will have extensive experience of Trading Application Support in a mixed Windows / Linux environment including strong Database knowledge (SQL Server, Oracle) and extensive Scripting - PowerShell / Python. About The Role : Managing a highly technical Application Support Team Engineers, looking after numerous Bespoke and 3rd Party Trading / Settlement Systems in a fast paced and pressurised environment. You'll be the bridge between the business and technology, scoping both current and future requirements and enabling their delivery and uptime as the business requires within agreed timescales. Key Responsibilities Liaise with the business and ensuring the required level of support/ SLA's are adhered to including planning upgrades. Consistently analysing the business's requirements, researching / analysing new technologies and best practice for the future Managing a team of Highly Technical 2nd / 3rd Line Application Support Analysts including Hiring, Training and Development plans Monitor team members performance targets and their delivery of high-quality support to both inhouse and 3rd party clients. Monitor and report the performance and availability of mission-critical systems and applications Act as a Technical escalation point / mentor for complex issues, referring and delegating to the appropriate teams when necessary Actively participate in incident management and problem resolution activities, driving the team to resolve issues in a timely and effective manner. Continuously assess and identifying opportunities for automation, process improvement, and efficiency gains. Carry out annual appraisals with the Head of Support for members within your team. Team Duties / Required Skills: Provide Financial Application Support including installation / configuration, upgrading and troubleshooting. Experience of at least one Scripting Language - PowerShell, Python, Ruby, JavaScript, Perl, SQL, Bash. In depth knowledge of Databases to DBA / Developer level including writing and troubleshooting SQL Code including performance issues - SQL Server / Oracle. Strong background in Windows and ideally some Linux/Unix OS's including supporting numerous Applications on mixed Windows / Linux Server platforms. Some Linux / Unix Systems Administration (RedHat, Centos). General Networking / Infrastructure Troubleshooting and Diagnostics - DNS, DHCP, TCP/IP, Firewalls Good understanding / operational experience of ITIL methodology with any certifications beneficial. Ability work well under pressure in a vibrant and busy environment. Non-Essential But Highly Desirable Skills: Previous experience supporting Futures & Options Trading, Risk and Settlement Systems. Knowledge of at least one of the ISV's products - Trading Technologies, Stellar, ULLink, WebICE, Object Trading, Fidessa, ION / Patsystems, Trayport. Exchange Connectivity - ICE / LIFFE, Eurex, CME / CBOT, Euronext, Xetra, Chi-X, LME, LSE, NYSE. FIX Connectivity - Client On-boarding, Support / Troubleshooting of FIX Logs / Connections. Other Market Data - Reuters, Bloomberg, CQG, Ateo (Teo and Lisa). Experience in Exchange and Vendor Management with a view to project managing exchange/system critical upgrades Ideally candidates will also have experience of Risk and Compliance and possess the ability to motivate and develop the team whilst ensuring it's duties are carried out "The Right Way" and to a high ethical standard. Excellent Salary and Benefits to include: Inclusion in Personal and Company Bonus + Overtime 25 days holiday per year, increasing to 30 days. Pension Health Care, Health and Life Assurance Childcare Vouchers Season Ticket Loan Subsidised Gym Membership Cycle To Work Scheme
Job Description: Job Title: Application Security Analyst Corporate Title: Vice President Location: Chester Role Description: Resource will function as a member of an enterprise network application layer intrusion, detection, prevention, and response team. Will develop and implement custom alerts and dashboards monitoring controls based on OSI layer 7 attack and threat indicators. Provides leadership in assessing new threat vectors and designing and implementing effective controls. Leverages advanced investigative skills using best in class data correlation and network/packet analysis tools. Will partner with senior leaders from lines of business organizations to triage security events and report on impacting security initiatives. Responsible for mentoring and developing the skill sets of less experienced team members. Develops and implements processes or controls in support of audit and risk requirements. The Team: The Network and Endpoint Cybersecurity Operations team provides the first line of defense for Bank of America's global network. It defends against various threats including DDoS, Malware, Web Based Attacks, Remote Attacks, and provides network access assurance across our network and endpoint boundaries. Provides network and endpoint anomaly monitoring for indicators of compromise, and a 24x7 rapid response capability for network and endpoint security related events and incidents. Core Skills: Required Skills: Strong Splunk skill set. The security analyst will leverage Splunk to analyze logs and other security events to find targeted attacks against network-based bank assets. Strong Intrusion Analysis background. Resource must be able to identify and interpret weblogs from various webservers. Knowledgeable of current exploits. Resource must be able to identify common exploits from the appropriate web and event logs. Working knowledge of Linux, Windows, and OS X operating systems. Comfortable with scripting languages and regular expressions Strong knowledge common network protocols Working knowledge of enterprise Client / Server architecture Working knowledge of OSI model 3 through 7 We are a front-line team that handles active security events and highly current threats. On call and after-hours work can be expected although we rotate to approximately one week every 2 months. The analyst will use new intelligence to update existing controls to detect new threats against the bank. Will be expected to have solid technical skills to operate independently and to support others within the security team. Preferred Skills: Experience doing packet captures and interpreting them (wireshark for example). Understanding of stateful firewalls and able to interpret firewall rules. Able to interpret SQL, Apache web logs, IIS, Active Directory and other security logs. Full understanding of modern web site deployments and technology. Familiarity with web application attacks including SQL injection, cross-site scripting, and remote file inclusion. Use tools to detect anomalous/malicious data transmissions on the network. Use advanced analytics / security tools to detect malware on the network. Bank of America: Every day, across the globe, our employees bring a commitment to our purpose and to driving responsible growth by living our values: deliver together, act responsibly, realize the power of our people and trust the team. A key aspect of driving responsible growth is doing so in a sustainable manner, a critical pillar of which is being a great place to work for our teammates. In line with these values, in EMEA we have 9 Employee Networks, a wide range of Sports & Social clubs, and other development and networking opportunities so that you can enjoy a range of experiences and connect with colleagues across the bank. We also offer exclusive discounts to some of the most iconic cultural experiences for you to enjoy in your spare time outside of work. Learn more about our benefits here. Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer, and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. Job Band: H5 Shift: Hours Per Week: 35 Weekly Schedule: Referral Bonus Amount: 0
Sep 24, 2022
Full time
Job Description: Job Title: Application Security Analyst Corporate Title: Vice President Location: Chester Role Description: Resource will function as a member of an enterprise network application layer intrusion, detection, prevention, and response team. Will develop and implement custom alerts and dashboards monitoring controls based on OSI layer 7 attack and threat indicators. Provides leadership in assessing new threat vectors and designing and implementing effective controls. Leverages advanced investigative skills using best in class data correlation and network/packet analysis tools. Will partner with senior leaders from lines of business organizations to triage security events and report on impacting security initiatives. Responsible for mentoring and developing the skill sets of less experienced team members. Develops and implements processes or controls in support of audit and risk requirements. The Team: The Network and Endpoint Cybersecurity Operations team provides the first line of defense for Bank of America's global network. It defends against various threats including DDoS, Malware, Web Based Attacks, Remote Attacks, and provides network access assurance across our network and endpoint boundaries. Provides network and endpoint anomaly monitoring for indicators of compromise, and a 24x7 rapid response capability for network and endpoint security related events and incidents. Core Skills: Required Skills: Strong Splunk skill set. The security analyst will leverage Splunk to analyze logs and other security events to find targeted attacks against network-based bank assets. Strong Intrusion Analysis background. Resource must be able to identify and interpret weblogs from various webservers. Knowledgeable of current exploits. Resource must be able to identify common exploits from the appropriate web and event logs. Working knowledge of Linux, Windows, and OS X operating systems. Comfortable with scripting languages and regular expressions Strong knowledge common network protocols Working knowledge of enterprise Client / Server architecture Working knowledge of OSI model 3 through 7 We are a front-line team that handles active security events and highly current threats. On call and after-hours work can be expected although we rotate to approximately one week every 2 months. The analyst will use new intelligence to update existing controls to detect new threats against the bank. Will be expected to have solid technical skills to operate independently and to support others within the security team. Preferred Skills: Experience doing packet captures and interpreting them (wireshark for example). Understanding of stateful firewalls and able to interpret firewall rules. Able to interpret SQL, Apache web logs, IIS, Active Directory and other security logs. Full understanding of modern web site deployments and technology. Familiarity with web application attacks including SQL injection, cross-site scripting, and remote file inclusion. Use tools to detect anomalous/malicious data transmissions on the network. Use advanced analytics / security tools to detect malware on the network. Bank of America: Every day, across the globe, our employees bring a commitment to our purpose and to driving responsible growth by living our values: deliver together, act responsibly, realize the power of our people and trust the team. A key aspect of driving responsible growth is doing so in a sustainable manner, a critical pillar of which is being a great place to work for our teammates. In line with these values, in EMEA we have 9 Employee Networks, a wide range of Sports & Social clubs, and other development and networking opportunities so that you can enjoy a range of experiences and connect with colleagues across the bank. We also offer exclusive discounts to some of the most iconic cultural experiences for you to enjoy in your spare time outside of work. Learn more about our benefits here. Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer, and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. Job Band: H5 Shift: Hours Per Week: 35 Weekly Schedule: Referral Bonus Amount: 0
BAE Systems Digital Intelligence
Gloucester, Gloucestershire
The Cross-Domain product development and solutions team is a close knit engineering team within BAE Systems - Digital Intelligence operating in a dynamic market. The team is responsible for the development of world-leading network security and communication appliances that operate at multi-gigabit speeds, combining software and custom hardware. Cross-Domain customers include a variety of government departments, telecommunications and critical national infrastructure companies. What you will be doing for us: The Technical Lead role encompasses the full software development lifecycle, from requirements capture, analysis, design, and delivery. The successful candidate will have a development background, have managed teams, be able to take responsibility for a solution, and drive the technical outcomes to meet the customer's mission needs. This role is predominately C++/Linux focused, but a range of other languages are used where appropriate. We use Open Source where possible, 3rd Party where valuable, and custom where necessary. What background are we looking for: Provide a focus for technical decision making, and an identifiable leader for the team and wider product area Bring a range of software development and delivery experience Understand what "good" looks like in terms of building and managing a team Can engage with and mentor their developers Is able to work with project and engineering managers to support internal business processes Can modify their approach, and those of their team, to meet the dynamics of a project (eg Agile, Iterative, Waterfall) Deep understanding of C++, Linux, multi-threading, and network technologies Experience in estimation, scheduling, and task breakdown (ideally in Jira or similar) Understand technical risk and how to make effective decisions Essential skills and knowledge Strong C++ and Java Experience of modern libraries including STL, Apache libraries (NiFi etc) Good grasp of networking fundamentals Ability and desire to learn new programming languages and technologies quickly Proven problem-solving and fault-finding skills Evidence of innovation and initiative Linux development experience Windows development experience Experience of scripting languages Essential competencies and experience Excellent interpersonal skills Attention to detail and accuracy Desirable competencies and experience Scripting languages e.g. Ruby, Python, Bash Docker Knowledge of distributed version control systems Experience with automated build and continuous integration suites Understanding of low-level computing concepts Defect Tracking software (JIRA preferred) Experience planning, estimating and designing system components Customer facing skills VoIP/VTC standards Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals.
Sep 23, 2022
Full time
The Cross-Domain product development and solutions team is a close knit engineering team within BAE Systems - Digital Intelligence operating in a dynamic market. The team is responsible for the development of world-leading network security and communication appliances that operate at multi-gigabit speeds, combining software and custom hardware. Cross-Domain customers include a variety of government departments, telecommunications and critical national infrastructure companies. What you will be doing for us: The Technical Lead role encompasses the full software development lifecycle, from requirements capture, analysis, design, and delivery. The successful candidate will have a development background, have managed teams, be able to take responsibility for a solution, and drive the technical outcomes to meet the customer's mission needs. This role is predominately C++/Linux focused, but a range of other languages are used where appropriate. We use Open Source where possible, 3rd Party where valuable, and custom where necessary. What background are we looking for: Provide a focus for technical decision making, and an identifiable leader for the team and wider product area Bring a range of software development and delivery experience Understand what "good" looks like in terms of building and managing a team Can engage with and mentor their developers Is able to work with project and engineering managers to support internal business processes Can modify their approach, and those of their team, to meet the dynamics of a project (eg Agile, Iterative, Waterfall) Deep understanding of C++, Linux, multi-threading, and network technologies Experience in estimation, scheduling, and task breakdown (ideally in Jira or similar) Understand technical risk and how to make effective decisions Essential skills and knowledge Strong C++ and Java Experience of modern libraries including STL, Apache libraries (NiFi etc) Good grasp of networking fundamentals Ability and desire to learn new programming languages and technologies quickly Proven problem-solving and fault-finding skills Evidence of innovation and initiative Linux development experience Windows development experience Experience of scripting languages Essential competencies and experience Excellent interpersonal skills Attention to detail and accuracy Desirable competencies and experience Scripting languages e.g. Ruby, Python, Bash Docker Knowledge of distributed version control systems Experience with automated build and continuous integration suites Understanding of low-level computing concepts Defect Tracking software (JIRA preferred) Experience planning, estimating and designing system components Customer facing skills VoIP/VTC standards Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals.
Operational Cyber Developer Location: Gloucester or London What you'll be doing Understand various development methodologies, and how they fit in with different delivery approaches. Factor operational security requirements into system design, development and testing. Conduct, support and encourage constructive code reviews for peers. Adopt a pragmatic approach to changing customer requirements and priorities, reporting on the impact and suggesting appropriate aspects to de-scope. Embrace emerging technology and language trends, evaluating beneficial emerging tools and championing their adoption and rollout. Conduct software development in line with the business and industry best practices. Identify risks associated with software development tasks and mitigate and/or escalate as necessary. Plan appropriate testing approaches (eg physical/virtual/real-world) and justify them according to the different risk profiles. Model and perform analysis on problems and solutions Design, code and document software from a logical design. Overcome development obstacles to deliver quality code within time and budget constraints. Collaborate with team members to integrate developed code seamlessly into the solution. Implement continuous integration where appropriate. Define and write test scripts and unit, integration and system tests for developed software. What we're looking for Essential: Knowledge: Familiarity with of variety of development tools (IDEs, debuggers, source control). Principles of high-assurance development. Development techniques such as unit testing, mocking, continuous integration, and test-driven development. Understanding of how the specific customer domain affects the software under development. Awareness of IT security as a major issue for companies and governments. Skills: Intermediate/advanced understanding of how computers work (eg stack/heap distinction, compiled/interpreted languages). Proficient with at least 1 "solution" language (eg C++, Java, C#). Proficient with at least 1 "utility" language (eg Python, Javascript, Perl, Powershell) Able to use and configure more than one major operating system (eg Windows, OSX, Linux, FreeBSD) Able to pick up new languages easily. Technologies: Operational developers are expected to have a high degree of flexibility. Desirable: Skills: Communicating technical concerns with a non-technical audience. Innovative problem solving Team working. Team leadership. Technologies: Visual Studio Eclipse Git SVN Jira Linux Win32 API Posix Networking Mobile development Security Clearance is required for this vacancy. If you are not currently Security Cleared, you will need to be eligible for this and willing to go through the process. For more guidance on National Security Vetting please click here. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals. Division overview: Government At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and Government contracts are an area we have many decades of experience in. Our Government business unit houses four of our critical client groups: UK National Security, Global National Security, defence and central government. Government and key infrastructure networks are critical targets to defend as the effects of these networks being breached can be devastating. As a member of the Government business unit, you will defend the connected world and ensure the protection of nations. We all have a role to play in defending our clients, and this is yours.
Sep 20, 2022
Full time
Operational Cyber Developer Location: Gloucester or London What you'll be doing Understand various development methodologies, and how they fit in with different delivery approaches. Factor operational security requirements into system design, development and testing. Conduct, support and encourage constructive code reviews for peers. Adopt a pragmatic approach to changing customer requirements and priorities, reporting on the impact and suggesting appropriate aspects to de-scope. Embrace emerging technology and language trends, evaluating beneficial emerging tools and championing their adoption and rollout. Conduct software development in line with the business and industry best practices. Identify risks associated with software development tasks and mitigate and/or escalate as necessary. Plan appropriate testing approaches (eg physical/virtual/real-world) and justify them according to the different risk profiles. Model and perform analysis on problems and solutions Design, code and document software from a logical design. Overcome development obstacles to deliver quality code within time and budget constraints. Collaborate with team members to integrate developed code seamlessly into the solution. Implement continuous integration where appropriate. Define and write test scripts and unit, integration and system tests for developed software. What we're looking for Essential: Knowledge: Familiarity with of variety of development tools (IDEs, debuggers, source control). Principles of high-assurance development. Development techniques such as unit testing, mocking, continuous integration, and test-driven development. Understanding of how the specific customer domain affects the software under development. Awareness of IT security as a major issue for companies and governments. Skills: Intermediate/advanced understanding of how computers work (eg stack/heap distinction, compiled/interpreted languages). Proficient with at least 1 "solution" language (eg C++, Java, C#). Proficient with at least 1 "utility" language (eg Python, Javascript, Perl, Powershell) Able to use and configure more than one major operating system (eg Windows, OSX, Linux, FreeBSD) Able to pick up new languages easily. Technologies: Operational developers are expected to have a high degree of flexibility. Desirable: Skills: Communicating technical concerns with a non-technical audience. Innovative problem solving Team working. Team leadership. Technologies: Visual Studio Eclipse Git SVN Jira Linux Win32 API Posix Networking Mobile development Security Clearance is required for this vacancy. If you are not currently Security Cleared, you will need to be eligible for this and willing to go through the process. For more guidance on National Security Vetting please click here. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals. Division overview: Government At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and Government contracts are an area we have many decades of experience in. Our Government business unit houses four of our critical client groups: UK National Security, Global National Security, defence and central government. Government and key infrastructure networks are critical targets to defend as the effects of these networks being breached can be devastating. As a member of the Government business unit, you will defend the connected world and ensure the protection of nations. We all have a role to play in defending our clients, and this is yours.
Role & Responsibilities
Reporting to the Platform Support Senior Engineer, the Platform Support Engineer is a highly skilled technical role responsible for implementing and supporting enterprise tooling solutions within Service Management and Operations (SM&O).
The Platform Support Engineer has a large degree of autonomy and is able to make informed technical decisions relating to supported tooling in the context of live service commitments, service level agreements and TS&ST, SM&O and CDIO strategy. The Platform Support Engineer advises Platform Support Analysts on technical solutions and investigations.
In addition to BAU activities, the Platform Support Engineer provides out of hours support for tooling and environments such as ServiceNow, making key decisions around the appropriate course of action with minimal support from senior colleagues and communicating with Customer Experience & Bridge Operations.
The Platform Support Engineer is expected to provide technical guidance and support to any team within SM&O as required and will have an understanding of the technologies in use elsewhere in the delivery area. This could be anything from a non-technical user with an issue with a desktop application to an experienced engineer with a requirement for a technical solution.
Day to Day Duties will include :
Delivers enterprise tooling and services on behalf of our clients colleagues.
Builds servers and associated infrastructure in SM&O’s cloud environments.
Configures network security groups in SM&O’s cloud environments.
Is responsible for the administration and monitoring of SM&O’s cloud environments and resolving any issues.
Builds and supports both physical and virtual infrastructure and applications on servers and end user devices.
Has broad technical knowledge of Windows, UNIX and Linux operating systems for end user devices and servers, databases, web and thick clients and associated tooling and technologies.
Has a good understanding of networking and related technologies such as DHCP and DNS.
Has a strong technical understanding of cloud technologies and concepts.
Has knowledge of a variety of scripting languages in particular Javascript, Powershell, Terraform and Ansible
Understands CI/CD and code promotion pipelines.
Can script and develop ServiceNow Discovery and Service Mapping patterns
Is knowledgeable in API and integration technologies such as REST & SOAP
Is capable of developing and supporting scripted API’s in ServiceNow
Has knowledge of cyber security controls and authentication methods such as SAML, Oauth, access keys, digital certificates, etc.
Works closely with other CDIO delivery areas to develop technical solutions to problems and requirements.
Supports strategically important tooling and associated infrastructure that our client relies on to run its IT estate including Assyst, Snow, ServiceNow and Remedy Asset Management.
Will have a detailed understanding of Platform Support-owned tools and services and how they are used by our clients
Documents solutions, instructions and changes to tooling and services.
Will produce reports and data extracts for Platform Support-owned tools and services.
Progresses incidents and problems assigned to Platform Support.
Implements changes and service requests for Platform Support-owned tools and services.
Identify solutions to problems and new requirements.
Implements, maintains and troubleshoots integrations between supported tooling.
Makes recommendations for improvements to supported tooling.
Provides excellent customer service to end users with clear and timely communications.
Logs and manages IT incidents related to Platform Support-supported tools and services with vendors.
Will have a broad grounding in IT and relevant technologies.
Manages team mailboxes and ITSM queues to ensure queries and tickets are managed in a timely manner.
Build, test and maintain workflows, service level agreements, catalogue items and associated configuration.
Work with developers to build out new requirements.
Import data into Platform Support-supported tooling.
Support internal and external stakeholders as appropriate.
Maintain team quality documents and policies.
Provides general technical support and guidance to SM&O colleagues.
Requirements
Essential criteria
Technical skills and awareness of hardware and software, operating system and application, end user devices and servers that can be applied in almost any scenario
Administration and management of AWS VPC
Build and configure IaaS resources by code in AWS
Good working knowledge of Javascript
Experience of integrating enterprise services, knowledge of technologies such as JSON, REST, SOAP, XML, etc.
ServiceNow development experience
ServiceNow Discovery and Service Mapping experience
Desirable
ITIL foundation
Understanding of Agile delivery
Producing and understanding technical documentation
AWS and ServiceNow certifications
Feb 18, 2022
Full time
Role & Responsibilities
Reporting to the Platform Support Senior Engineer, the Platform Support Engineer is a highly skilled technical role responsible for implementing and supporting enterprise tooling solutions within Service Management and Operations (SM&O).
The Platform Support Engineer has a large degree of autonomy and is able to make informed technical decisions relating to supported tooling in the context of live service commitments, service level agreements and TS&ST, SM&O and CDIO strategy. The Platform Support Engineer advises Platform Support Analysts on technical solutions and investigations.
In addition to BAU activities, the Platform Support Engineer provides out of hours support for tooling and environments such as ServiceNow, making key decisions around the appropriate course of action with minimal support from senior colleagues and communicating with Customer Experience & Bridge Operations.
The Platform Support Engineer is expected to provide technical guidance and support to any team within SM&O as required and will have an understanding of the technologies in use elsewhere in the delivery area. This could be anything from a non-technical user with an issue with a desktop application to an experienced engineer with a requirement for a technical solution.
Day to Day Duties will include :
Delivers enterprise tooling and services on behalf of our clients colleagues.
Builds servers and associated infrastructure in SM&O’s cloud environments.
Configures network security groups in SM&O’s cloud environments.
Is responsible for the administration and monitoring of SM&O’s cloud environments and resolving any issues.
Builds and supports both physical and virtual infrastructure and applications on servers and end user devices.
Has broad technical knowledge of Windows, UNIX and Linux operating systems for end user devices and servers, databases, web and thick clients and associated tooling and technologies.
Has a good understanding of networking and related technologies such as DHCP and DNS.
Has a strong technical understanding of cloud technologies and concepts.
Has knowledge of a variety of scripting languages in particular Javascript, Powershell, Terraform and Ansible
Understands CI/CD and code promotion pipelines.
Can script and develop ServiceNow Discovery and Service Mapping patterns
Is knowledgeable in API and integration technologies such as REST & SOAP
Is capable of developing and supporting scripted API’s in ServiceNow
Has knowledge of cyber security controls and authentication methods such as SAML, Oauth, access keys, digital certificates, etc.
Works closely with other CDIO delivery areas to develop technical solutions to problems and requirements.
Supports strategically important tooling and associated infrastructure that our client relies on to run its IT estate including Assyst, Snow, ServiceNow and Remedy Asset Management.
Will have a detailed understanding of Platform Support-owned tools and services and how they are used by our clients
Documents solutions, instructions and changes to tooling and services.
Will produce reports and data extracts for Platform Support-owned tools and services.
Progresses incidents and problems assigned to Platform Support.
Implements changes and service requests for Platform Support-owned tools and services.
Identify solutions to problems and new requirements.
Implements, maintains and troubleshoots integrations between supported tooling.
Makes recommendations for improvements to supported tooling.
Provides excellent customer service to end users with clear and timely communications.
Logs and manages IT incidents related to Platform Support-supported tools and services with vendors.
Will have a broad grounding in IT and relevant technologies.
Manages team mailboxes and ITSM queues to ensure queries and tickets are managed in a timely manner.
Build, test and maintain workflows, service level agreements, catalogue items and associated configuration.
Work with developers to build out new requirements.
Import data into Platform Support-supported tooling.
Support internal and external stakeholders as appropriate.
Maintain team quality documents and policies.
Provides general technical support and guidance to SM&O colleagues.
Requirements
Essential criteria
Technical skills and awareness of hardware and software, operating system and application, end user devices and servers that can be applied in almost any scenario
Administration and management of AWS VPC
Build and configure IaaS resources by code in AWS
Good working knowledge of Javascript
Experience of integrating enterprise services, knowledge of technologies such as JSON, REST, SOAP, XML, etc.
ServiceNow development experience
ServiceNow Discovery and Service Mapping experience
Desirable
ITIL foundation
Understanding of Agile delivery
Producing and understanding technical documentation
AWS and ServiceNow certifications
Excellent opportunity for a current 1st Line Support Analyst or recent IT Graduate to join a high quality IT / Tech company. If you are looking for a role that is not purely "ticket munching" where you get the opportunity to get involved in 2nd & 3rd Line Support and project work once you feel comfortable then this will offer you that. Great opportunity to work with a highly skilled supportive team who will provide you with the mentoring and training you require to fast track your IT career.
A superb Tech company in Crowthorne is currently expanding it's team at all levels across the technical team. Although this company is relatively small it has an exceptional work environment which is very friendly, supportive and collaborative. They take an exceedingly high quality approach, they are experts in providing Cloud Hosted Storage, IT Security and Networking solutions to a select number of quality known enterprise scale clients.
Skills profile - not all essential but a good spread of the following:
Troubleshooting skills, as well as simple installation of Microsoft desktop operating
systems – Windows XP through to Windows 10
Troubleshooting skills, as well as simple installation of Microsoft server operating systems
(2008/2012/2016)
Troubleshooting skills, as well as installation of Microsoft Office products
Understanding and basic administration of users and computers in Microsoft Active
Directory
Troubleshooting skills, as well as installation of Anti-Virus – Anti-Malware products
PC & Server hardware commissioning
PC hardware troubleshooting
Advantageous skills:
Experience with administering Microsoft SQL products (2008 through to 2017)
Experience with administering Microsoft Exchange Server products (2010/2013/2016)
Experience with administering Microsoft Office 365 services
Use of ITIL compliant service desk
Basic Linux skills
VMware / Hyper-V experience
Good benefits package and support for training available.
Urgent vacancy - please apply asap
Oct 29, 2018
Excellent opportunity for a current 1st Line Support Analyst or recent IT Graduate to join a high quality IT / Tech company. If you are looking for a role that is not purely "ticket munching" where you get the opportunity to get involved in 2nd & 3rd Line Support and project work once you feel comfortable then this will offer you that. Great opportunity to work with a highly skilled supportive team who will provide you with the mentoring and training you require to fast track your IT career.
A superb Tech company in Crowthorne is currently expanding it's team at all levels across the technical team. Although this company is relatively small it has an exceptional work environment which is very friendly, supportive and collaborative. They take an exceedingly high quality approach, they are experts in providing Cloud Hosted Storage, IT Security and Networking solutions to a select number of quality known enterprise scale clients.
Skills profile - not all essential but a good spread of the following:
Troubleshooting skills, as well as simple installation of Microsoft desktop operating
systems – Windows XP through to Windows 10
Troubleshooting skills, as well as simple installation of Microsoft server operating systems
(2008/2012/2016)
Troubleshooting skills, as well as installation of Microsoft Office products
Understanding and basic administration of users and computers in Microsoft Active
Directory
Troubleshooting skills, as well as installation of Anti-Virus – Anti-Malware products
PC & Server hardware commissioning
PC hardware troubleshooting
Advantageous skills:
Experience with administering Microsoft SQL products (2008 through to 2017)
Experience with administering Microsoft Exchange Server products (2010/2013/2016)
Experience with administering Microsoft Office 365 services
Use of ITIL compliant service desk
Basic Linux skills
VMware / Hyper-V experience
Good benefits package and support for training available.
Urgent vacancy - please apply asap
Excellent opportunity for a current 1st Line Support Analyst or recent IT Graduate to join a high quality IT / Tech company. If you are looking for a role that is not purely "ticket munching" where you get the opportunity to get involved in 2nd & 3rd Line Support and project work once you feel comfortable then this will offer you that. Great opportunity to work with a highly skilled supportive team who will provide you with the mentoring and training you require to fast track your IT career.
A superb Tech company in Crowthorne is currently expanding it's team at all levels across the technical team. Although this company is relatively small it has an exceptional work environment which is very friendly, supportive and collaborative. They take an exceedingly high quality approach, they are experts in providing Cloud Hosted Storage, IT Security and Networking solutions to a select number of quality known enterprise scale clients.
Skills profile - not all essential but a good spread of the following:
Troubleshooting skills, as well as simple installation of Microsoft desktop operating
systems – Windows XP through to Windows 10
Troubleshooting skills, as well as simple installation of Microsoft server operating systems
(2008/2012/2016)
Troubleshooting skills, as well as installation of Microsoft Office products
Understanding and basic administration of users and computers in Microsoft Active
Directory
Troubleshooting skills, as well as installation of Anti-Virus – Anti-Malware products
PC & Server hardware commissioning
PC hardware troubleshooting
Advantageous skills:
Experience with administering Microsoft SQL products (2008 through to 2017)
Experience with administering Microsoft Exchange Server products (2010/2013/2016)
Experience with administering Microsoft Office 365 services
Use of ITIL compliant service desk
Basic Linux skills
VMware / Hyper-V experience
Good benefits package and support for training available.
Urgent vacancy - please apply asap
Oct 29, 2018
Excellent opportunity for a current 1st Line Support Analyst or recent IT Graduate to join a high quality IT / Tech company. If you are looking for a role that is not purely "ticket munching" where you get the opportunity to get involved in 2nd & 3rd Line Support and project work once you feel comfortable then this will offer you that. Great opportunity to work with a highly skilled supportive team who will provide you with the mentoring and training you require to fast track your IT career.
A superb Tech company in Crowthorne is currently expanding it's team at all levels across the technical team. Although this company is relatively small it has an exceptional work environment which is very friendly, supportive and collaborative. They take an exceedingly high quality approach, they are experts in providing Cloud Hosted Storage, IT Security and Networking solutions to a select number of quality known enterprise scale clients.
Skills profile - not all essential but a good spread of the following:
Troubleshooting skills, as well as simple installation of Microsoft desktop operating
systems – Windows XP through to Windows 10
Troubleshooting skills, as well as simple installation of Microsoft server operating systems
(2008/2012/2016)
Troubleshooting skills, as well as installation of Microsoft Office products
Understanding and basic administration of users and computers in Microsoft Active
Directory
Troubleshooting skills, as well as installation of Anti-Virus – Anti-Malware products
PC & Server hardware commissioning
PC hardware troubleshooting
Advantageous skills:
Experience with administering Microsoft SQL products (2008 through to 2017)
Experience with administering Microsoft Exchange Server products (2010/2013/2016)
Experience with administering Microsoft Office 365 services
Use of ITIL compliant service desk
Basic Linux skills
VMware / Hyper-V experience
Good benefits package and support for training available.
Urgent vacancy - please apply asap
Job Title: API Technical Architect
Location: East Anglia/Suffolk
Salary: to £70k plus bens package
The role will involve architecting API solutions for enterprise customers and working with the customer to deliver the full software lifecycle. This will involve requirements capture and analysis from the business and cross-functional teams to determine the proper API solution. From this you will translate business and user requirements into accurate system requirements/design specifications, before developing, building & testing the solution itself.
The role will require some travel to client sites and as such your base location can be flexible (home based).
Key Result Areas
To be successful you will have experience of working on key IT programmes with large blue chip clients. You will have a deep background in XML technologies (XML, XSD, XSLT, SOAP), API design (HTTP, JSON, regular expressions, ciphers, IP networking, Unix experience (with some of the skills of a Unix system administrator e.g. knowledge of routing tables, iptables, cron jobs, etc).
Key responsibilities include:
· Architecting integration solutions for enterprise customers.
· Producing high & low level design specifications and documentation.
· Owning the design and delivery of solutions from end to end.
· Development of and adherence to integration standards, whether development / tool related, data related, process related or messaging related.
· Interacting with Business Analysts, Architects, Developers, Application Support and Operations.
· Pro-active thought leadership se.
· Promote positive image both internally and externally.
· Take ownership and accountability for customer relationship working with sales and other teams in the business.
Knowledge/Skills and Experience
Essential
· A proven track record in 'hands-on' delivering complex enterprise-scale software solutions not just architecting or designing them.
· Experience with:
· API Gateway technologies (e.g. CA API Management [Layer 7] , Apigee, Akana, Mashery) and / or,
· SOA/ESB technologies (e.g. IBM Message Broker, Fuse, WSO2)
· REST, SOAP Web Services and XML
· Cryptography, IP networking, unix experience
· Knowledge of routing tables, iptables, cron jobs
· Involvement across the full project lifecycle (to successful deployment).
· Experience with agile project delivery including TDD and CI.
· Strong understanding of industry trends.
· Significant experience of working across both technology and user areas of business.
· Credibility in front business customers at all levels and across the organisation and be able to express complex technical concepts in business terms.
Desirable
· Integration Testing via SOAP UI or similar
· Previous experience programming with OS-level scripting, XML transformations (XSLT) and JAVA coding language.
· Experience with virtualized environments (VMware Server, VMware ESX/vSphere) and Cloud-based images (Amazon AMI).
· Proficient with Red Hat Linux, Solaris and Windows operating systems.
· Solid experience of the Unix family of platforms.
· Excellent working knowledge of Application server technology such as WebLogic Application Server, IBM Websphere Application Server, Apache Tomcat, Oracle Application Server, JBoss.
· Good Analysis and Design skills, including experience with techniques such as UML.
· Experience with: network infrastructure devices (switches, routers, load balancers); identity and access management systems (LDAP, TAM, Oracle Access Manager); reliable messaging systems (JMS, WebsphereMQ, Tibco EMS, Fiorano MQ).
· Experience with formal architectural methodologies and frameworks, including TOGAF.
Other Skills / Experience
· A delivery focused attitude with the ability to drive tasks forward and meet demanding deadlines.
· A willingness to be flexible in terms of work location and to undertake work at client sites as and when required.
· Ability to identify the business impact of application problems on the customer.
· Ability to work effectively as part of a team.
· Ability to prioritise and plan workload for self and others.
· Ability to deal successfully with staff at all levels within an organisation.
· The ability to communicate clearly to a wide range of people both internally and externally to the organisation (as well as the ability to influence / negotiate).
· Ability to produce accurate estimates to deliver high quality outcomes.
· Exceptional customer facing skills.
· Strong written and presentation skills.
If you have the skills for the role, then please send your CV immediately
#BrilliantlyConnected
Sep 09, 2016
Job Title: API Technical Architect
Location: East Anglia/Suffolk
Salary: to £70k plus bens package
The role will involve architecting API solutions for enterprise customers and working with the customer to deliver the full software lifecycle. This will involve requirements capture and analysis from the business and cross-functional teams to determine the proper API solution. From this you will translate business and user requirements into accurate system requirements/design specifications, before developing, building & testing the solution itself.
The role will require some travel to client sites and as such your base location can be flexible (home based).
Key Result Areas
To be successful you will have experience of working on key IT programmes with large blue chip clients. You will have a deep background in XML technologies (XML, XSD, XSLT, SOAP), API design (HTTP, JSON, regular expressions, ciphers, IP networking, Unix experience (with some of the skills of a Unix system administrator e.g. knowledge of routing tables, iptables, cron jobs, etc).
Key responsibilities include:
· Architecting integration solutions for enterprise customers.
· Producing high & low level design specifications and documentation.
· Owning the design and delivery of solutions from end to end.
· Development of and adherence to integration standards, whether development / tool related, data related, process related or messaging related.
· Interacting with Business Analysts, Architects, Developers, Application Support and Operations.
· Pro-active thought leadership se.
· Promote positive image both internally and externally.
· Take ownership and accountability for customer relationship working with sales and other teams in the business.
Knowledge/Skills and Experience
Essential
· A proven track record in 'hands-on' delivering complex enterprise-scale software solutions not just architecting or designing them.
· Experience with:
· API Gateway technologies (e.g. CA API Management [Layer 7] , Apigee, Akana, Mashery) and / or,
· SOA/ESB technologies (e.g. IBM Message Broker, Fuse, WSO2)
· REST, SOAP Web Services and XML
· Cryptography, IP networking, unix experience
· Knowledge of routing tables, iptables, cron jobs
· Involvement across the full project lifecycle (to successful deployment).
· Experience with agile project delivery including TDD and CI.
· Strong understanding of industry trends.
· Significant experience of working across both technology and user areas of business.
· Credibility in front business customers at all levels and across the organisation and be able to express complex technical concepts in business terms.
Desirable
· Integration Testing via SOAP UI or similar
· Previous experience programming with OS-level scripting, XML transformations (XSLT) and JAVA coding language.
· Experience with virtualized environments (VMware Server, VMware ESX/vSphere) and Cloud-based images (Amazon AMI).
· Proficient with Red Hat Linux, Solaris and Windows operating systems.
· Solid experience of the Unix family of platforms.
· Excellent working knowledge of Application server technology such as WebLogic Application Server, IBM Websphere Application Server, Apache Tomcat, Oracle Application Server, JBoss.
· Good Analysis and Design skills, including experience with techniques such as UML.
· Experience with: network infrastructure devices (switches, routers, load balancers); identity and access management systems (LDAP, TAM, Oracle Access Manager); reliable messaging systems (JMS, WebsphereMQ, Tibco EMS, Fiorano MQ).
· Experience with formal architectural methodologies and frameworks, including TOGAF.
Other Skills / Experience
· A delivery focused attitude with the ability to drive tasks forward and meet demanding deadlines.
· A willingness to be flexible in terms of work location and to undertake work at client sites as and when required.
· Ability to identify the business impact of application problems on the customer.
· Ability to work effectively as part of a team.
· Ability to prioritise and plan workload for self and others.
· Ability to deal successfully with staff at all levels within an organisation.
· The ability to communicate clearly to a wide range of people both internally and externally to the organisation (as well as the ability to influence / negotiate).
· Ability to produce accurate estimates to deliver high quality outcomes.
· Exceptional customer facing skills.
· Strong written and presentation skills.
If you have the skills for the role, then please send your CV immediately
#BrilliantlyConnected
2nd Line IT Service Desk Analyst
2nd Line IT Service Desk Analyst is required by our client based in London on a permanent basis to provide 2nd line troubleshooting support to users over the phone, via email and deskside.
Our client is looking for an experienced 2nd Line Support Analyst who is able to hit the ground running and who possesses excellent analytical and problem solving skills and an who has a proven background of supporting the following technologies; Exchange 2010/2013, Windows 7, Windows Server 2003/2008, Networking (DNS,DHCP,TCP/IP), VMware, PowerShell Scripting, IIS and ideally some experience with IP Telephony, Salesforce CRM, Linux, VLANs and VPN. In addition to having the ability to troubleshoot and provide technical support to the listed technologies our client has also asked that candidates have hands on experience with Exchange Migrations in particular, migrations to O365.
Example duties include but aren’t limited to; Day to Day Troubleshooting, Fault Finding and the diagnosing and resolution of issues, Project Work, New User Setup / Removals, Laptop/PC Setup, Software Installation, Security Monitoring and Upgrades, Asset Log and Tracking of Hardware and Equipment, Mentoring, Training as well as working on non-critical tasks such as Permission Requests, Backup & Restores etc.
Candidates wishing to apply for this position will have experience of working in a fast paced environment, where you have had to take ownership of issues spread across a variety of systems and platforms. Our client works to the Agile methodology therefore, candidates applying should be ‘advocates’ for this way of working and promote this to the wider business.
You will have excellent communications skills (both written and verbal) as this is a customer facing positions and you will be the face of IT. There is also a need for the successful candidate to create and update user documentation as well as provide basic training to users
Sep 09, 2016
2nd Line IT Service Desk Analyst
2nd Line IT Service Desk Analyst is required by our client based in London on a permanent basis to provide 2nd line troubleshooting support to users over the phone, via email and deskside.
Our client is looking for an experienced 2nd Line Support Analyst who is able to hit the ground running and who possesses excellent analytical and problem solving skills and an who has a proven background of supporting the following technologies; Exchange 2010/2013, Windows 7, Windows Server 2003/2008, Networking (DNS,DHCP,TCP/IP), VMware, PowerShell Scripting, IIS and ideally some experience with IP Telephony, Salesforce CRM, Linux, VLANs and VPN. In addition to having the ability to troubleshoot and provide technical support to the listed technologies our client has also asked that candidates have hands on experience with Exchange Migrations in particular, migrations to O365.
Example duties include but aren’t limited to; Day to Day Troubleshooting, Fault Finding and the diagnosing and resolution of issues, Project Work, New User Setup / Removals, Laptop/PC Setup, Software Installation, Security Monitoring and Upgrades, Asset Log and Tracking of Hardware and Equipment, Mentoring, Training as well as working on non-critical tasks such as Permission Requests, Backup & Restores etc.
Candidates wishing to apply for this position will have experience of working in a fast paced environment, where you have had to take ownership of issues spread across a variety of systems and platforms. Our client works to the Agile methodology therefore, candidates applying should be ‘advocates’ for this way of working and promote this to the wider business.
You will have excellent communications skills (both written and verbal) as this is a customer facing positions and you will be the face of IT. There is also a need for the successful candidate to create and update user documentation as well as provide basic training to users
Enterprise Architect- Winchester-3 month contract- £475 a day Ltd/Umbrella.
Our client are a large public sector organisation currently recruiting for an experienced Enterp[rise Architect to join them on a contract whilst they recruit for a permanent member of staff.
The successful candidate will be an experienced individual with significant architecture & design experience, excellent communication skills and a depth of technical knowledge in a range of Infrastructure technologies (including Citrix, VMWare, Microsoft, Dell, SAP, Avaya, Networking, client devices, Hybrid Cloud). You will be expected to take responsibility for defining technology roadmaps (include hybrid cloud) and lower-level technical designs relating to all areas of Infrastructure. The role also requires the ability to instigate change, ensuring excellent implementation of agreed roadmaps and provide a depth of technical experience and advice to all areas of the organisation and its partners.
The roles require the job holder to work with a team of highly skilled team of consultants within our Solutions Design team. The role will require establishing standards and acting as a Technical Lead and point of escalation throughout project delivery and producing costed options and proposals as part of business cases, enabling the initiatives and business of the broader County Council and its Partners.
Main Responsibilities:
- Design conceptual, logical and physical infrastructure viewpoints aligned against target technical direction to support business needs ensuring compliance with relevant technical, architectural and operational standards e.g. PSN, ISO27001 and PCI policies.
- Define the Infrastructure Domain, including the computing hardware systems required to support the business:
o Platforms & Servers (e.g., high-end servers and midrange to small servers, the use of cloud etc);
o Storage systems;
o Personal computing devices (desktops, notebooks, and hand-held computing devices); and
o Other hardware (e.g., printers).
- Direct solution and technical designers in the definition of operating systems, configurations, network and device-to-device interfaces, as well as selected peripherals.
- Act as technical escalation point for team members and wider IT services staff and groups.
- Approve/recommend major IT purchasing decisions.
- Act as key specialist advisor to Lead IT architect and Head of Infrastructure, feeding into the maintenance of an as-is and target architecture with associated technology roadmap, and identify capability gaps
- Support Lead IT Architect define the framework for what constitutes an IT service and the management of an IT Service Catalogue. Subsequently support the creation and management of the IT Service Catalogue.
- Maintain deep technical design and implementation knowledge of current infrastructure.
- Quickly learn new technologies and understand how they might be useful within HCC
- Educate the business on updated technical standards and designs that have to be adhered to
- Act as a Subject Matter Expert on a range of projects, proposals and business cases, working with senior staff, Project Managers and Business Analysts, responsible for the creation and delivery of:
o Technical guidance and advice through all project phases
o Fully costed solution architecture options at proposal and business case stage, as well as information and advice for early project design stages
o Producing end-to-end technical infrastructure designs and cost models in line with HCC standards
o Statement of works setting clear expectations of deliverables and exclusions
o Business cases and tender documentation for new works
o Technical leadership and escalation for solution designs through to delivery.
- Take technical leadership role for large, complex IT projects and operational developments, with budgets up to and exceeding £1M.
- Build productive relationships with key suppliers to ensure delivery of projects and solutions.
- Build strong working relationships with technical staff acting as an ambassador for architectural changes and mentoring staff on new technologies and approaches during project delivery.
- Apply strategic solutions during design and project delivery to ensure that key IT platforms are available 24/7/365.
- Identifying opportunities for rationalisation and improving the efficiency of platform systems throughout project delivery working with BAU and operational teams.
- Identifying opportunities for automating and streamlining technical BAU activities throughout project delivery working with BAU and operational teams.
- Act as an ambassador for HCC, representing the council through presenting at key industry conferences.
- Present information clearly at the appropriate level for all audiences.
- Membership of Technical, National, and Industry bodies where appropriate.
Essential Qualifications
Either:
- A degree and / or formal industry recognised qualifications
- 5+ yrs experience in a senior technical role in an enterprise IT Environment
Desirable Qualifications
- Windows MCSE, MCSD or equivalent.
- Citrix CCP-V/N
- Citrix CCE-V/N.
- Cisco CCNA.
- TOGAF 9.1
Essential Knowledge, Skills and Experience
- Significant experience of IT architecture & design, with Cloud based components.
- Ability to work with complex and sometimes uncertain requirements.
- Proven delivery of significant service or services, or new technology that made a demonstrable contribution to organisational/customer aims, objectives, strategy, & vision.
- Demonstrable ability of working at a senior level with colleagues and senior management teams within an IT environment and across business functions.
- Excellent communication, influencing and negotiation skills at senior manager level both inside an IT team and across business functions.
- Proven experience of handling multiple tasks running concurrently with varying complexity, time constraints, impacts and risks.
- Evidence of a good understanding across a broad range of technical IT areas with very detailed understanding in one or more of the following: Windows Server 2008/2012, VMWare, Citrix XenServer, Citrix Netscaler, Cisco/Dell/Extreme Networking, Checkpoint, Avaya, Wireless and Infrastructure security.
- Strong ability to lead and/or manage both people and technical delivery (e.g. conducting performance reviews, setting objectives, development, motivation and dealing with difficult situations).
Desirable Knowledge, Skills and Experience
Familiarity with elements of HCC's key technology stack
- Citrix XenServer, XenDesktop, Netscaler
- Windows Server 2008+ (inc. all server roles and features)
- Red Hat Enterprise Linux
- VMWare ESXi 5+
- Microsoft Hyper-V
- Exchange up to and including 2010
- App V
- IP Telephony
- Cloud IaaS and SaaS.
- CheckPoint Firewalls.
- Familiarity with TOGAF framework.
For further information and to apply please call Victoria at Excipion on (Apply online only) and send a copy of your up to date CV
Sep 09, 2016
Enterprise Architect- Winchester-3 month contract- £475 a day Ltd/Umbrella.
Our client are a large public sector organisation currently recruiting for an experienced Enterp[rise Architect to join them on a contract whilst they recruit for a permanent member of staff.
The successful candidate will be an experienced individual with significant architecture & design experience, excellent communication skills and a depth of technical knowledge in a range of Infrastructure technologies (including Citrix, VMWare, Microsoft, Dell, SAP, Avaya, Networking, client devices, Hybrid Cloud). You will be expected to take responsibility for defining technology roadmaps (include hybrid cloud) and lower-level technical designs relating to all areas of Infrastructure. The role also requires the ability to instigate change, ensuring excellent implementation of agreed roadmaps and provide a depth of technical experience and advice to all areas of the organisation and its partners.
The roles require the job holder to work with a team of highly skilled team of consultants within our Solutions Design team. The role will require establishing standards and acting as a Technical Lead and point of escalation throughout project delivery and producing costed options and proposals as part of business cases, enabling the initiatives and business of the broader County Council and its Partners.
Main Responsibilities:
- Design conceptual, logical and physical infrastructure viewpoints aligned against target technical direction to support business needs ensuring compliance with relevant technical, architectural and operational standards e.g. PSN, ISO27001 and PCI policies.
- Define the Infrastructure Domain, including the computing hardware systems required to support the business:
o Platforms & Servers (e.g., high-end servers and midrange to small servers, the use of cloud etc);
o Storage systems;
o Personal computing devices (desktops, notebooks, and hand-held computing devices); and
o Other hardware (e.g., printers).
- Direct solution and technical designers in the definition of operating systems, configurations, network and device-to-device interfaces, as well as selected peripherals.
- Act as technical escalation point for team members and wider IT services staff and groups.
- Approve/recommend major IT purchasing decisions.
- Act as key specialist advisor to Lead IT architect and Head of Infrastructure, feeding into the maintenance of an as-is and target architecture with associated technology roadmap, and identify capability gaps
- Support Lead IT Architect define the framework for what constitutes an IT service and the management of an IT Service Catalogue. Subsequently support the creation and management of the IT Service Catalogue.
- Maintain deep technical design and implementation knowledge of current infrastructure.
- Quickly learn new technologies and understand how they might be useful within HCC
- Educate the business on updated technical standards and designs that have to be adhered to
- Act as a Subject Matter Expert on a range of projects, proposals and business cases, working with senior staff, Project Managers and Business Analysts, responsible for the creation and delivery of:
o Technical guidance and advice through all project phases
o Fully costed solution architecture options at proposal and business case stage, as well as information and advice for early project design stages
o Producing end-to-end technical infrastructure designs and cost models in line with HCC standards
o Statement of works setting clear expectations of deliverables and exclusions
o Business cases and tender documentation for new works
o Technical leadership and escalation for solution designs through to delivery.
- Take technical leadership role for large, complex IT projects and operational developments, with budgets up to and exceeding £1M.
- Build productive relationships with key suppliers to ensure delivery of projects and solutions.
- Build strong working relationships with technical staff acting as an ambassador for architectural changes and mentoring staff on new technologies and approaches during project delivery.
- Apply strategic solutions during design and project delivery to ensure that key IT platforms are available 24/7/365.
- Identifying opportunities for rationalisation and improving the efficiency of platform systems throughout project delivery working with BAU and operational teams.
- Identifying opportunities for automating and streamlining technical BAU activities throughout project delivery working with BAU and operational teams.
- Act as an ambassador for HCC, representing the council through presenting at key industry conferences.
- Present information clearly at the appropriate level for all audiences.
- Membership of Technical, National, and Industry bodies where appropriate.
Essential Qualifications
Either:
- A degree and / or formal industry recognised qualifications
- 5+ yrs experience in a senior technical role in an enterprise IT Environment
Desirable Qualifications
- Windows MCSE, MCSD or equivalent.
- Citrix CCP-V/N
- Citrix CCE-V/N.
- Cisco CCNA.
- TOGAF 9.1
Essential Knowledge, Skills and Experience
- Significant experience of IT architecture & design, with Cloud based components.
- Ability to work with complex and sometimes uncertain requirements.
- Proven delivery of significant service or services, or new technology that made a demonstrable contribution to organisational/customer aims, objectives, strategy, & vision.
- Demonstrable ability of working at a senior level with colleagues and senior management teams within an IT environment and across business functions.
- Excellent communication, influencing and negotiation skills at senior manager level both inside an IT team and across business functions.
- Proven experience of handling multiple tasks running concurrently with varying complexity, time constraints, impacts and risks.
- Evidence of a good understanding across a broad range of technical IT areas with very detailed understanding in one or more of the following: Windows Server 2008/2012, VMWare, Citrix XenServer, Citrix Netscaler, Cisco/Dell/Extreme Networking, Checkpoint, Avaya, Wireless and Infrastructure security.
- Strong ability to lead and/or manage both people and technical delivery (e.g. conducting performance reviews, setting objectives, development, motivation and dealing with difficult situations).
Desirable Knowledge, Skills and Experience
Familiarity with elements of HCC's key technology stack
- Citrix XenServer, XenDesktop, Netscaler
- Windows Server 2008+ (inc. all server roles and features)
- Red Hat Enterprise Linux
- VMWare ESXi 5+
- Microsoft Hyper-V
- Exchange up to and including 2010
- App V
- IP Telephony
- Cloud IaaS and SaaS.
- CheckPoint Firewalls.
- Familiarity with TOGAF framework.
For further information and to apply please call Victoria at Excipion on (Apply online only) and send a copy of your up to date CV
Enterprise Architect needed in Winchester Ref 216745 paying £413.32 - 515 per day.
Hours - 9am - 5.30pm
The roles require the job holder to work with a team of highly skilled team of consultants within our Solutions Design team. The role will require establishing standards and acting as a Technical Lead and point of escalation throughout project delivery and producing costed options and proposals.
Main Responsibilities:
- Design conceptual, logical and physical infrastructure viewpoints aligned against target technical direction to support business needs ensuring compliance with relevant technical, architectural and operational standards e.g. PSN, ISO27001 and PCI policies.
- Define the Infrastructure Domain, including the computing hardware systems required to support the business: o Platforms & Servers (e.g., high-end servers and midrange to small servers, the use of cloud etc); o Storage systems; o Personal computing devices (desktops, notebooks, and hand-held computing devices); and o Other hardware (e.g., printers).
- Direct solution and technical designers in the definition of operating systems, configurations, network and device-to-device interfaces, as well as selected peripherals.
- Act as technical escalation point for team members and wider IT services staff and groups.
- Approve/recommend major IT purchasing decisions.
- Act as key specialist advisor to Lead IT architect and Head of Infrastructure, feeding into the maintenance of an as-is and target architecture with associated technology roadmap, and identify capability gaps
- Support Lead IT Architect define the framework for what constitutes an IT service and the management of an IT Service Catalogue. Subsequently support the creation and management of the IT Service Catalogue.
- Maintain deep technical design and implementation knowledge of current infrastructure.
- Educate the business on updated technical standards and designs that have to be adhered to
- Act as a Subject Matter Expert on a range of projects, proposals and business cases, working with senior staff, Project Managers and Business Analysts, responsible for the creation and delivery of: o Technical guidance and advice through all project phases o Fully costed solution architecture options at proposal and business case stage, as well as information and advice for early project design stages o Producing end-to-end technical infrastructure designs and cost models. o Statement of works setting clear expectations of deliverables and exclusions o Business cases and tender documentation for new works o Technical leadership and escalation for solution designs through to delivery.
- Take technical leadership role for large, complex IT projects and operational developments, with budgets up to and exceeding £1M.
- Build productive relationships with key suppliers to ensure delivery of projects and solutions.
- Build strong working relationships with technical staff acting as an ambassador for architectural changes and mentoring staff on new technologies and approaches during project delivery.
- Apply strategic solutions during design and project delivery to ensure that key IT platforms are available 24/7/365.
- Identifying opportunities for rationalisation and improving the efficiency of platform systems throughout project delivery working with BAU and operational teams.
- Identifying opportunities for automating and streamlining technical BAU activities throughout project delivery working with BAU and operational teams.
Essential Qualifications Either:
- A degree and / or formal industry recognised qualifications
- 5+ yrs experience in a senior technical role in an enterprise IT Environment Desirable Qualifications
- Windows MCSE, MCSD or equivalent.
- Citrix CCP-V/N
- Citrix CCE-V/N.
- Cisco CCNA.
- TOGAF 9.1
Essential Knowledge, Skills and Experience
- Significant experience of IT architecture & design, with Cloud based components.
- Ability to work with complex and sometimes uncertain requirements.
- Proven delivery of significant service or services, or new technology that made a demonstrable contribution to organisational/customer aims, objectives, strategy, & vision.
- Demonstrable ability of working at a senior level with colleagues and senior management teams within an IT environment and across business functions.
- Excellent communication, influencing and negotiation skills at senior manager level both inside an IT team and across business functions.
- Proven experience of handling multiple tasks running concurrently with varying complexity, time constraints, impacts and risks.
- Evidence of a good understanding across a broad range of technical IT areas with very detailed understanding in one or more of the following: Windows Server 2008/2012, VMWare, Citrix XenServer, Citrix Netscaler, Cisco/Dell/Extreme Networking, Checkpoint, Avaya, Wireless and Infrastructure security.
- Strong ability to lead and/or manage both people and technical delivery (e.g. conducting performance reviews, setting objectives, development, motivation and dealing with difficult situations).
Desirable Knowledge, Skills and Experience Familiarity with elements of HCC’s key technology stack
- Citrix XenServer, XenDesktop, Netscaler
- Windows Server 2008+ (inc. all server roles and features)
- Red Hat Enterprise Linux
- VMWare ESXi 5+
- Microsoft Hyper-V
- Exchange up to and including 2010
- App V
- IP Telephony
- Cloud IaaS and SaaS.
- CheckPoint Firewalls.
- Familiarity with TOGAF framework.
Essential Employment are acting as an Employment Business in relation to this vacancy. Essential Employment are an
Equal Opportunities Employer.
Please email your CV to verity quoting the above reference number so we can locate the job ok.
All our roles may be subject to pre employment checks including references so please be prepared.
Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.
You can also follow us at twitter/facebook/linkedin or via our website
Sep 09, 2016
Enterprise Architect needed in Winchester Ref 216745 paying £413.32 - 515 per day.
Hours - 9am - 5.30pm
The roles require the job holder to work with a team of highly skilled team of consultants within our Solutions Design team. The role will require establishing standards and acting as a Technical Lead and point of escalation throughout project delivery and producing costed options and proposals.
Main Responsibilities:
- Design conceptual, logical and physical infrastructure viewpoints aligned against target technical direction to support business needs ensuring compliance with relevant technical, architectural and operational standards e.g. PSN, ISO27001 and PCI policies.
- Define the Infrastructure Domain, including the computing hardware systems required to support the business: o Platforms & Servers (e.g., high-end servers and midrange to small servers, the use of cloud etc); o Storage systems; o Personal computing devices (desktops, notebooks, and hand-held computing devices); and o Other hardware (e.g., printers).
- Direct solution and technical designers in the definition of operating systems, configurations, network and device-to-device interfaces, as well as selected peripherals.
- Act as technical escalation point for team members and wider IT services staff and groups.
- Approve/recommend major IT purchasing decisions.
- Act as key specialist advisor to Lead IT architect and Head of Infrastructure, feeding into the maintenance of an as-is and target architecture with associated technology roadmap, and identify capability gaps
- Support Lead IT Architect define the framework for what constitutes an IT service and the management of an IT Service Catalogue. Subsequently support the creation and management of the IT Service Catalogue.
- Maintain deep technical design and implementation knowledge of current infrastructure.
- Educate the business on updated technical standards and designs that have to be adhered to
- Act as a Subject Matter Expert on a range of projects, proposals and business cases, working with senior staff, Project Managers and Business Analysts, responsible for the creation and delivery of: o Technical guidance and advice through all project phases o Fully costed solution architecture options at proposal and business case stage, as well as information and advice for early project design stages o Producing end-to-end technical infrastructure designs and cost models. o Statement of works setting clear expectations of deliverables and exclusions o Business cases and tender documentation for new works o Technical leadership and escalation for solution designs through to delivery.
- Take technical leadership role for large, complex IT projects and operational developments, with budgets up to and exceeding £1M.
- Build productive relationships with key suppliers to ensure delivery of projects and solutions.
- Build strong working relationships with technical staff acting as an ambassador for architectural changes and mentoring staff on new technologies and approaches during project delivery.
- Apply strategic solutions during design and project delivery to ensure that key IT platforms are available 24/7/365.
- Identifying opportunities for rationalisation and improving the efficiency of platform systems throughout project delivery working with BAU and operational teams.
- Identifying opportunities for automating and streamlining technical BAU activities throughout project delivery working with BAU and operational teams.
Essential Qualifications Either:
- A degree and / or formal industry recognised qualifications
- 5+ yrs experience in a senior technical role in an enterprise IT Environment Desirable Qualifications
- Windows MCSE, MCSD or equivalent.
- Citrix CCP-V/N
- Citrix CCE-V/N.
- Cisco CCNA.
- TOGAF 9.1
Essential Knowledge, Skills and Experience
- Significant experience of IT architecture & design, with Cloud based components.
- Ability to work with complex and sometimes uncertain requirements.
- Proven delivery of significant service or services, or new technology that made a demonstrable contribution to organisational/customer aims, objectives, strategy, & vision.
- Demonstrable ability of working at a senior level with colleagues and senior management teams within an IT environment and across business functions.
- Excellent communication, influencing and negotiation skills at senior manager level both inside an IT team and across business functions.
- Proven experience of handling multiple tasks running concurrently with varying complexity, time constraints, impacts and risks.
- Evidence of a good understanding across a broad range of technical IT areas with very detailed understanding in one or more of the following: Windows Server 2008/2012, VMWare, Citrix XenServer, Citrix Netscaler, Cisco/Dell/Extreme Networking, Checkpoint, Avaya, Wireless and Infrastructure security.
- Strong ability to lead and/or manage both people and technical delivery (e.g. conducting performance reviews, setting objectives, development, motivation and dealing with difficult situations).
Desirable Knowledge, Skills and Experience Familiarity with elements of HCC’s key technology stack
- Citrix XenServer, XenDesktop, Netscaler
- Windows Server 2008+ (inc. all server roles and features)
- Red Hat Enterprise Linux
- VMWare ESXi 5+
- Microsoft Hyper-V
- Exchange up to and including 2010
- App V
- IP Telephony
- Cloud IaaS and SaaS.
- CheckPoint Firewalls.
- Familiarity with TOGAF framework.
Essential Employment are acting as an Employment Business in relation to this vacancy. Essential Employment are an
Equal Opportunities Employer.
Please email your CV to verity quoting the above reference number so we can locate the job ok.
All our roles may be subject to pre employment checks including references so please be prepared.
Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.
You can also follow us at twitter/facebook/linkedin or via our website
My client, a local authority in Hampshire, is looking for an Enterprise Architect to work on a 3 month contract basis with extension possible.
The Client is going through a period of change and so they are looking for an experienced individual with significant architecture & design experience, excellent communication skills and a deep technical knowledge in infrastructure technologies (including Citrix, VMWare, Microsoft, Dell, SAP, Avaya, Networking, client devices, Hybrid Cloud).
You will be expected to take responsibility for defining technology roadmaps (including hybrid cloud) and lower-level technical designs relating to all areas of Infrastructure. The role also requires the ability to instigate change, ensuring excellent implementation of agreed roadmaps and provide a depth of technical experience and advice to all areas of the organisation and its partners.
Main Responsibilities:
- Design conceptual, logical and physical infrastructure viewpoints aligned against target technical direction to support business needs ensuring compliance with relevant technical, architectural and operational standards e.g. PSN, ISO27001 and PCI policies.
- Define the Infrastructure Domain, including the computing hardware systems required to support the business:
o Platforms & Servers (e.g., high-end servers and midrange to small servers, the use of cloud etc);
o Storage systems;
o Personal computing devices (desktops, notebooks, and hand-held computing devices); and
o Other hardware (e.g., printers).
- Direct solution and technical designers in the definition of operating systems, configurations, network and device-to-device interfaces, as well as selected peripherals.
- Act as key specialist advisor to Lead IT architect and Head of Infrastructure, feeding into the maintenance of an as-is and target architecture with associated technology roadmap, and identify capability gaps
- Act as a Subject Matter Expert on a range of projects, proposals and business cases, working with senior staff, Project Managers and Business Analysts, responsible for the creation and delivery of:
o Technical guidance and advice through all project phases
o Fully costed solution architecture options at proposal and business case stage, as well as information and advice for early project design stages
o Producing end-to-end technical infrastructure designs and cost models
- Take technical leadership role for large, complex IT projects and operational developments, with budgets up to and exceeding £1M.
Essential Qualifications
- A degree and / or formal industry recognised qualifications OR;
- 5+ yrs experience in a senior technical role in an enterprise IT Environment
Desirable Qualifications
- Windows MCSE, MCSD or equivalent.
- Citrix CCP-V/N
- Citrix CCE-V/N.
- Cisco CCNA.
- TOGAF 9.1
Essential Knowledge, Skills and Experience
- Significant experience of IT architecture & design, with Cloud based components.
- Evidence of a good understanding across a broad range of technical IT areas with very detailed understanding in one or more of the following:
o Windows Server 2008/2012
o VMWare
o Citrix XenServer
o Citrix Netscaler
o Cisco/Dell/Extreme Networking
o Checkpoint
o Avaya
o Wireless and Infrastructure security.
Desirable Knowledge, Skills and Experience
Key technology stack:
- Citrix XenServer, XenDesktop, Netscaler
- Windows Server 2008+ (inc. all server roles and features)
- Red Hat Enterprise Linux
- VMWare ESXi 5+
- Microsoft Hyper-V
- Exchange up to and including 2010
- App V
- IP Telephony
- Cloud IaaS and SaaS.
- CheckPoint Firewalls.
- Familiarity with TOGAF framework.
Please contact Danny Eccles at Service Care Solutions for more information or to apply. Alternatively if this role isn't for you, we do offer a referral bonus of £250 for every new candidate you refer to us that we place in a position for more than 13 weeks. That's £250 just for forwarding a job advert to a friend
Sep 09, 2016
My client, a local authority in Hampshire, is looking for an Enterprise Architect to work on a 3 month contract basis with extension possible.
The Client is going through a period of change and so they are looking for an experienced individual with significant architecture & design experience, excellent communication skills and a deep technical knowledge in infrastructure technologies (including Citrix, VMWare, Microsoft, Dell, SAP, Avaya, Networking, client devices, Hybrid Cloud).
You will be expected to take responsibility for defining technology roadmaps (including hybrid cloud) and lower-level technical designs relating to all areas of Infrastructure. The role also requires the ability to instigate change, ensuring excellent implementation of agreed roadmaps and provide a depth of technical experience and advice to all areas of the organisation and its partners.
Main Responsibilities:
- Design conceptual, logical and physical infrastructure viewpoints aligned against target technical direction to support business needs ensuring compliance with relevant technical, architectural and operational standards e.g. PSN, ISO27001 and PCI policies.
- Define the Infrastructure Domain, including the computing hardware systems required to support the business:
o Platforms & Servers (e.g., high-end servers and midrange to small servers, the use of cloud etc);
o Storage systems;
o Personal computing devices (desktops, notebooks, and hand-held computing devices); and
o Other hardware (e.g., printers).
- Direct solution and technical designers in the definition of operating systems, configurations, network and device-to-device interfaces, as well as selected peripherals.
- Act as key specialist advisor to Lead IT architect and Head of Infrastructure, feeding into the maintenance of an as-is and target architecture with associated technology roadmap, and identify capability gaps
- Act as a Subject Matter Expert on a range of projects, proposals and business cases, working with senior staff, Project Managers and Business Analysts, responsible for the creation and delivery of:
o Technical guidance and advice through all project phases
o Fully costed solution architecture options at proposal and business case stage, as well as information and advice for early project design stages
o Producing end-to-end technical infrastructure designs and cost models
- Take technical leadership role for large, complex IT projects and operational developments, with budgets up to and exceeding £1M.
Essential Qualifications
- A degree and / or formal industry recognised qualifications OR;
- 5+ yrs experience in a senior technical role in an enterprise IT Environment
Desirable Qualifications
- Windows MCSE, MCSD or equivalent.
- Citrix CCP-V/N
- Citrix CCE-V/N.
- Cisco CCNA.
- TOGAF 9.1
Essential Knowledge, Skills and Experience
- Significant experience of IT architecture & design, with Cloud based components.
- Evidence of a good understanding across a broad range of technical IT areas with very detailed understanding in one or more of the following:
o Windows Server 2008/2012
o VMWare
o Citrix XenServer
o Citrix Netscaler
o Cisco/Dell/Extreme Networking
o Checkpoint
o Avaya
o Wireless and Infrastructure security.
Desirable Knowledge, Skills and Experience
Key technology stack:
- Citrix XenServer, XenDesktop, Netscaler
- Windows Server 2008+ (inc. all server roles and features)
- Red Hat Enterprise Linux
- VMWare ESXi 5+
- Microsoft Hyper-V
- Exchange up to and including 2010
- App V
- IP Telephony
- Cloud IaaS and SaaS.
- CheckPoint Firewalls.
- Familiarity with TOGAF framework.
Please contact Danny Eccles at Service Care Solutions for more information or to apply. Alternatively if this role isn't for you, we do offer a referral bonus of £250 for every new candidate you refer to us that we place in a position for more than 13 weeks. That's £250 just for forwarding a job advert to a friend
Job Title: API Technical Architect
Location: East Anglia/Suffolk
Salary: to £70k plus bens package
The role will involve architecting API solutions for enterprise customers and working with the customer to deliver the full software lifecycle. This will involve requirements capture and analysis from the business and cross-functional teams to determine the proper API solution. From this you will translate business and user requirements into accurate system requirements/design specifications, before developing, building & testing the solution itself.
The role will require some travel to client sites and as such your base location can be flexible (home based).
Key Result Areas
To be successful you will have experience of working on key IT programmes with large blue chip clients. You will have a deep background in XML technologies (XML, XSD, XSLT, SOAP), API design (HTTP, JSON, regular expressions, ciphers, IP networking, Unix experience (with some of the skills of a Unix system administrator e.g. knowledge of routing tables, iptables, cron jobs, etc).
Key responsibilities include:
· Architecting integration solutions for enterprise customers.
· Producing high & low level design specifications and documentation.
· Owning the design and delivery of solutions from end to end.
· Development of and adherence to integration standards, whether development / tool related, data related, process related or messaging related.
· Interacting with Business Analysts, Architects, Developers, Application Support and Operations.
· Pro-active thought leadership se.
· Promote positive image both internally and externally.
· Take ownership and accountability for customer relationship working with sales and other teams in the business.
Knowledge/Skills and Experience
Essential
· A proven track record in 'hands-on' delivering complex enterprise-scale software solutions not just architecting or designing them.
· Experience with:
· API Gateway technologies (e.g. CA API Management [Layer 7] , Apigee, Akana, Mashery) and / or,
· SOA/ESB technologies (e.g. IBM Message Broker, Fuse, WSO2)
· REST, SOAP Web Services and XML
· Cryptography, IP networking, unix experience
· Knowledge of routing tables, iptables, cron jobs
· Involvement across the full project lifecycle (to successful deployment).
· Experience with agile project delivery including TDD and CI.
· Strong understanding of industry trends.
· Significant experience of working across both technology and user areas of business.
· Credibility in front business customers at all levels and across the organisation and be able to express complex technical concepts in business terms.
Desirable
· Integration Testing via SOAP UI or similar
· Previous experience programming with OS-level scripting, XML transformations (XSLT) and JAVA coding language.
· Experience with virtualized environments (VMware Server, VMware ESX/vSphere) and Cloud-based images (Amazon AMI).
· Proficient with Red Hat Linux, Solaris and Windows operating systems.
· Solid experience of the Unix family of platforms.
· Excellent working knowledge of Application server technology such as WebLogic Application Server, IBM Websphere Application Server, Apache Tomcat, Oracle Application Server, JBoss.
· Good Analysis and Design skills, including experience with techniques such as UML.
· Experience with: network infrastructure devices (switches, routers, load balancers); identity and access management systems (LDAP, TAM, Oracle Access Manager); reliable messaging systems (JMS, WebsphereMQ, Tibco EMS, Fiorano MQ).
· Experience with formal architectural methodologies and frameworks, including TOGAF.
Other Skills / Experience
· A delivery focused attitude with the ability to drive tasks forward and meet demanding deadlines.
· A willingness to be flexible in terms of work location and to undertake work at client sites as and when required.
· Ability to identify the business impact of application problems on the customer.
· Ability to work effectively as part of a team.
· Ability to prioritise and plan workload for self and others.
· Ability to deal successfully with staff at all levels within an organisation.
· The ability to communicate clearly to a wide range of people both internally and externally to the organisation (as well as the ability to influence / negotiate).
· Ability to produce accurate estimates to deliver high quality outcomes.
· Exceptional customer facing skills.
· Strong written and presentation skills.
If you have the skills for the role, then please send your CV immediately
#BrilliantlyConnected
Sep 09, 2016
Job Title: API Technical Architect
Location: East Anglia/Suffolk
Salary: to £70k plus bens package
The role will involve architecting API solutions for enterprise customers and working with the customer to deliver the full software lifecycle. This will involve requirements capture and analysis from the business and cross-functional teams to determine the proper API solution. From this you will translate business and user requirements into accurate system requirements/design specifications, before developing, building & testing the solution itself.
The role will require some travel to client sites and as such your base location can be flexible (home based).
Key Result Areas
To be successful you will have experience of working on key IT programmes with large blue chip clients. You will have a deep background in XML technologies (XML, XSD, XSLT, SOAP), API design (HTTP, JSON, regular expressions, ciphers, IP networking, Unix experience (with some of the skills of a Unix system administrator e.g. knowledge of routing tables, iptables, cron jobs, etc).
Key responsibilities include:
· Architecting integration solutions for enterprise customers.
· Producing high & low level design specifications and documentation.
· Owning the design and delivery of solutions from end to end.
· Development of and adherence to integration standards, whether development / tool related, data related, process related or messaging related.
· Interacting with Business Analysts, Architects, Developers, Application Support and Operations.
· Pro-active thought leadership se.
· Promote positive image both internally and externally.
· Take ownership and accountability for customer relationship working with sales and other teams in the business.
Knowledge/Skills and Experience
Essential
· A proven track record in 'hands-on' delivering complex enterprise-scale software solutions not just architecting or designing them.
· Experience with:
· API Gateway technologies (e.g. CA API Management [Layer 7] , Apigee, Akana, Mashery) and / or,
· SOA/ESB technologies (e.g. IBM Message Broker, Fuse, WSO2)
· REST, SOAP Web Services and XML
· Cryptography, IP networking, unix experience
· Knowledge of routing tables, iptables, cron jobs
· Involvement across the full project lifecycle (to successful deployment).
· Experience with agile project delivery including TDD and CI.
· Strong understanding of industry trends.
· Significant experience of working across both technology and user areas of business.
· Credibility in front business customers at all levels and across the organisation and be able to express complex technical concepts in business terms.
Desirable
· Integration Testing via SOAP UI or similar
· Previous experience programming with OS-level scripting, XML transformations (XSLT) and JAVA coding language.
· Experience with virtualized environments (VMware Server, VMware ESX/vSphere) and Cloud-based images (Amazon AMI).
· Proficient with Red Hat Linux, Solaris and Windows operating systems.
· Solid experience of the Unix family of platforms.
· Excellent working knowledge of Application server technology such as WebLogic Application Server, IBM Websphere Application Server, Apache Tomcat, Oracle Application Server, JBoss.
· Good Analysis and Design skills, including experience with techniques such as UML.
· Experience with: network infrastructure devices (switches, routers, load balancers); identity and access management systems (LDAP, TAM, Oracle Access Manager); reliable messaging systems (JMS, WebsphereMQ, Tibco EMS, Fiorano MQ).
· Experience with formal architectural methodologies and frameworks, including TOGAF.
Other Skills / Experience
· A delivery focused attitude with the ability to drive tasks forward and meet demanding deadlines.
· A willingness to be flexible in terms of work location and to undertake work at client sites as and when required.
· Ability to identify the business impact of application problems on the customer.
· Ability to work effectively as part of a team.
· Ability to prioritise and plan workload for self and others.
· Ability to deal successfully with staff at all levels within an organisation.
· The ability to communicate clearly to a wide range of people both internally and externally to the organisation (as well as the ability to influence / negotiate).
· Ability to produce accurate estimates to deliver high quality outcomes.
· Exceptional customer facing skills.
· Strong written and presentation skills.
If you have the skills for the role, then please send your CV immediately
#BrilliantlyConnected