IT Trainer - Break into Legal

  • Precise Placements
  • City, London
  • Apr 17, 2019
Information Technology Telecommunications

Job Description

IT Trainer - Break into Legal

Our UK based law firm are looking for an IT Trainer (121 training/classroom training/training videos/webinars/E-LEarning) on a permanent basis to provide training services to the firm such as;

  • New joiner induction training and other IT Training services.
  • Deliver training in various formats: one-to-one tutorials, firm-wide group sessions and webinars.
  • Design, create and maintain high quality interactive and engaging learning materials including videos, tip-sheets and user guides.
  • Maintain a user-friendly structured knowledge base.
  • Visit users regularly to gather feedback and ensure the training service is effective and business aligned.
  • Collaborate with team members in IT to create solutions to improve user experience throughout the firm.
  • Evaluate and develop training services across the firm.
  • Maintain at all times a positive, friendly and customer service-based approach in interactions with end users and internal colleagues.
  • Test new development / systems and provide documentation and end user training.

To be considered for this IT Trainer (121 training/classroom training/training videos/webinars) you must meet this criteria:

Technical Knowledge:

  • Experience in designing IT Training scheme of work and materials.
  • Experience in creating training videos and interactive e-learning
  • Solid knowledge on using Microsoft Office 2013 / 2016 packages:
    • Word - Advanced level
    • Outlook - Intermediate level
    • Excel - Intermediate level
    • PowerPoint - Basic level
  • Experience / knowledge in the following IT software / systems is preferred but not essential as full training will be provided:
    • BigHand
    • Blackberry hub on android devices
    • Carpe Diem
    • Citrix
    • Elite 3e
    • InterAction
    • iManage
    • Visual File

Experience

  • Experience in training and course development.
  • An understanding of designing, preparing and delivering training is preferred
  • An understanding of the importance of documenting knowledge