We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Dec 18, 2023
Full time
We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Derbyshire Fire & Rescue Service
Ripley, Derbyshire DE5 3RS, UK
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Mar 28, 2023
Full time
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
£28,851 - £33,843
Maidstone/Coldharbour
Permanent, Full time
37 hours per week
An opportunity to join our 2nd / 3rd line IT Support Team (End User Computing Team) has arisen, working across a wide sway of technologies and applications on the Windows 10 Operating System. Gaining a wide exposure to the latest hardware and software. Managing, supporting, installing, and fixing a wide variety of workstations and laptop devices, their operating system, software, and the Office 365 suite.
We are seeking a highly motivated individual to join the EUC Support team in Kent.
The role is supporting our officers and staff IT requirements across both Kent and Essex Police force, via remote software, MS Teams, phone and face to face. Supporting front line officers and staff is vitally important, so patience, tact and positivity is required, to put our operational officers at ease and be able to work through their problems with them. Working for a collaborative department, you may be required to travel to other Police sites within county, therefore a valid driving licence is essential.
In your application, please evidence your experience in:
Supporting and using Windows 10 Operating System and laptop / workstation diagnostic skills
Effective communication skills, preferably gained within a customer service environment
Knowledge of the main key Microsoft Office applications including the Office 365 suite
Driving Licence
Please also evidence if you have any understanding or knowledge of the following desirable areas in your application for this role:
Knowledge of Microsoft Active Directory which oversees all users and devices in a Windows environment.
An understanding of basic networking principles and diagnostic skills.
Attention to detail when demonstrating tasks which require a high level of accuracy and detail which ensures ability in maintaining approved working practices and systems.
An understanding of the principles of Information Technology Infrastructure Library (ITIL) in a support services arena.
The role requires working at a fixed site. Currently the designated contractual workplace for this role is located at Kent Police Sutton Road Maidstone but please be aware that this location is potentially moving to Coldharbour in the near future. Please note that any excess travel costs from the existing contractual workplace to any future contractual workplace will not be paid and applicants are advised to take potential travel mileage increases into consideration when deciding to apply.
The role is Standard Office hours Monday to Friday with an out of hours on call rota.
If you are looking for an opportunity to work within IT for the police and you are an adaptable, self-motivated and enthusiastic person who is willing to learn, then we would welcome an application from you.
We are committed to promoting a diverse and inclusive workplace, where difference is embraced, supported and talent is progressed and enhanced. We encourage applications from all and will support and encourage those from protected characteristics.
Please also include your CV as part of your application.
For further information regarding the role, please contact Ashley.steel@kent.police.uk
Closing Date: 13 March 2023.
Feb 27, 2023
Full time
£28,851 - £33,843
Maidstone/Coldharbour
Permanent, Full time
37 hours per week
An opportunity to join our 2nd / 3rd line IT Support Team (End User Computing Team) has arisen, working across a wide sway of technologies and applications on the Windows 10 Operating System. Gaining a wide exposure to the latest hardware and software. Managing, supporting, installing, and fixing a wide variety of workstations and laptop devices, their operating system, software, and the Office 365 suite.
We are seeking a highly motivated individual to join the EUC Support team in Kent.
The role is supporting our officers and staff IT requirements across both Kent and Essex Police force, via remote software, MS Teams, phone and face to face. Supporting front line officers and staff is vitally important, so patience, tact and positivity is required, to put our operational officers at ease and be able to work through their problems with them. Working for a collaborative department, you may be required to travel to other Police sites within county, therefore a valid driving licence is essential.
In your application, please evidence your experience in:
Supporting and using Windows 10 Operating System and laptop / workstation diagnostic skills
Effective communication skills, preferably gained within a customer service environment
Knowledge of the main key Microsoft Office applications including the Office 365 suite
Driving Licence
Please also evidence if you have any understanding or knowledge of the following desirable areas in your application for this role:
Knowledge of Microsoft Active Directory which oversees all users and devices in a Windows environment.
An understanding of basic networking principles and diagnostic skills.
Attention to detail when demonstrating tasks which require a high level of accuracy and detail which ensures ability in maintaining approved working practices and systems.
An understanding of the principles of Information Technology Infrastructure Library (ITIL) in a support services arena.
The role requires working at a fixed site. Currently the designated contractual workplace for this role is located at Kent Police Sutton Road Maidstone but please be aware that this location is potentially moving to Coldharbour in the near future. Please note that any excess travel costs from the existing contractual workplace to any future contractual workplace will not be paid and applicants are advised to take potential travel mileage increases into consideration when deciding to apply.
The role is Standard Office hours Monday to Friday with an out of hours on call rota.
If you are looking for an opportunity to work within IT for the police and you are an adaptable, self-motivated and enthusiastic person who is willing to learn, then we would welcome an application from you.
We are committed to promoting a diverse and inclusive workplace, where difference is embraced, supported and talent is progressed and enhanced. We encourage applications from all and will support and encourage those from protected characteristics.
Please also include your CV as part of your application.
For further information regarding the role, please contact Ashley.steel@kent.police.uk
Closing Date: 13 March 2023.
Job Opportunity: 3rd Line Engineer Location: Cirencester - Commutable from Swindon, Cheltenham, Gloucester Salary: 35,000- 50,000 Company Background: Join a dynamic team specializing in critical digital solutions and scalable infrastructure. With a focus on innovation and client satisfaction, we provide cutting-edge hardware, software, and cloud-based solutions. Our collaborative work environment encourages creative problem-solving and skill development. The Role: Seeking a skilled 3rd Line Support Engineer for a customer site in Corsham, Wiltshire. This role enhances existing skills, addressing evolving technology needs, with a focus on Windows Server and Virtualization technologies. Regular UK travel offers a unique opportunity to contribute to the success of our clients and organization. Duties & Responsibilities: Proactive Infrastructure Monitoring: Utilize tools such as PRTG and Auvik for continuous server infrastructure monitoring, responding promptly to anomalies and alarms. Technical Escalation: Provide expert resolution to escalated infrastructure queries, addressing hardware-related faults, investigating performance issues, and troubleshooting virtualization challenges. Configuration and Management of Server Environments: Manage diverse server environments, including Windows Server and Linux-based systems, ensuring optimization for performance and security. Planned Preventative Maintenance (PPM): Conduct System Health Checks and Physical Inspections for ongoing infrastructure health and resilience. Project-Based Installation and Deployment: Collaborate on-site for project-based installations and deployments, ensuring seamless integration of new equipment and systems. Key Skills, Experience, Qualifications: Windows server administration (ideally from 2019 onward - Microsoft Certification advantageous) VMware and/or Nutanix configuration and administration, including VMs networking and datastores Windows desktop management/administration (Windows 10) Windows Build and Security Hardening using certified guides (e.g., CI Security, CyberEssentials) Audit and Documentation experience, covering Physical Server Builds, NAS/Storage, Windows Server VM/OS, and Desktop OS configurations Linux Administration Experience (advantageous but not essential) Join a forward-thinking team focused on delivering exceptional solutions. Apply now to elevate your career
Mar 29, 2024
Full time
Job Opportunity: 3rd Line Engineer Location: Cirencester - Commutable from Swindon, Cheltenham, Gloucester Salary: 35,000- 50,000 Company Background: Join a dynamic team specializing in critical digital solutions and scalable infrastructure. With a focus on innovation and client satisfaction, we provide cutting-edge hardware, software, and cloud-based solutions. Our collaborative work environment encourages creative problem-solving and skill development. The Role: Seeking a skilled 3rd Line Support Engineer for a customer site in Corsham, Wiltshire. This role enhances existing skills, addressing evolving technology needs, with a focus on Windows Server and Virtualization technologies. Regular UK travel offers a unique opportunity to contribute to the success of our clients and organization. Duties & Responsibilities: Proactive Infrastructure Monitoring: Utilize tools such as PRTG and Auvik for continuous server infrastructure monitoring, responding promptly to anomalies and alarms. Technical Escalation: Provide expert resolution to escalated infrastructure queries, addressing hardware-related faults, investigating performance issues, and troubleshooting virtualization challenges. Configuration and Management of Server Environments: Manage diverse server environments, including Windows Server and Linux-based systems, ensuring optimization for performance and security. Planned Preventative Maintenance (PPM): Conduct System Health Checks and Physical Inspections for ongoing infrastructure health and resilience. Project-Based Installation and Deployment: Collaborate on-site for project-based installations and deployments, ensuring seamless integration of new equipment and systems. Key Skills, Experience, Qualifications: Windows server administration (ideally from 2019 onward - Microsoft Certification advantageous) VMware and/or Nutanix configuration and administration, including VMs networking and datastores Windows desktop management/administration (Windows 10) Windows Build and Security Hardening using certified guides (e.g., CI Security, CyberEssentials) Audit and Documentation experience, covering Physical Server Builds, NAS/Storage, Windows Server VM/OS, and Desktop OS configurations Linux Administration Experience (advantageous but not essential) Join a forward-thinking team focused on delivering exceptional solutions. Apply now to elevate your career
Are you looking for a new exciting opportunity working as a 2nd/3rd Line Support Engineer to be based near Aldershot? Main Duties of the Role 2nd & 3rd line IT support Provide both remote and onsite support to a variety of local clients Keep clients up-to-date on any issues Resolve hardware and software faults Installing and configuring computer operating systems and applications Manage client expectations and adhere to support SLA's Your Skills and Experience Microsoft Desktops and Windows Server Active Directory Office 365 Good networking knowledge Driving license and own vehicle essential Any certifications are a bonus Salary £28,000-£32,000 per annum Hours: 09:00-17:30 Monday to Friday
Mar 29, 2024
Full time
Are you looking for a new exciting opportunity working as a 2nd/3rd Line Support Engineer to be based near Aldershot? Main Duties of the Role 2nd & 3rd line IT support Provide both remote and onsite support to a variety of local clients Keep clients up-to-date on any issues Resolve hardware and software faults Installing and configuring computer operating systems and applications Manage client expectations and adhere to support SLA's Your Skills and Experience Microsoft Desktops and Windows Server Active Directory Office 365 Good networking knowledge Driving license and own vehicle essential Any certifications are a bonus Salary £28,000-£32,000 per annum Hours: 09:00-17:30 Monday to Friday
1st / 2nd Line Systems Engineer Location: Uckfield, East Sussex - Office based Salary: £25k - £30k Are you an experienced 1st line Support Engineer, perhaps with some 2nd line experience? Are you looking for progression to a 2nd line role, with long-term goals set towards 3rd line, all while being supported by a forward-thinking company? Look no further. About the Role: Engage with clients offering system administration and continuous IT support. Demonstrate exceptional English verbal and written communication skills to effectively relay and document system details. Independently manage your workload and thrive as a vital member of our team. Post-probation, access to company pool vans is available. Occasionally, use of your personal vehicle might be necessary, with mileage remuneration provided. Why Join Us? Embark on a rewarding journey with a reputable managed services provider. For the right individual, there is a clear path to handling the technical dimensions of our business. Key Duties: Deliver both remote and on-site premium customer support. Promptly diagnose and rectify faults. Collaborate with partners and third-party companies to tackle challenges. Efficiently troubleshoot technical issues and uphold awareness of company policies. Essential Technical Skills: Microsoft Windows (all versions) experience to a high level. Active Directory (both on premises and Azure). Windows Server Environment 2016 and upward. Hyper-V virtualisation Microsoft 365 - including deployment and Intune/MDM Azure AD Connect. Backups (various and ability to use different applications). Networking - design/troubleshoot (VLAN, routing, switching, TCP/IP and OSI) Router maintenance - wireless configuration and troubleshooting. PowerShell to a competent level including Azure modules. VPN Troubleshooting and administration. DNS troubleshooting and administration. Desired Technical Experience: Datto BCDR Datto Autotask Datto RMM Azure Virtual Server creation/management Microsoft Hyper Converged cluster configuration creation and maintenance, including storage spaces arrays. Candidates must possess a clean driving licence and be eligible for DBS (basic) checks.
Mar 29, 2024
Full time
1st / 2nd Line Systems Engineer Location: Uckfield, East Sussex - Office based Salary: £25k - £30k Are you an experienced 1st line Support Engineer, perhaps with some 2nd line experience? Are you looking for progression to a 2nd line role, with long-term goals set towards 3rd line, all while being supported by a forward-thinking company? Look no further. About the Role: Engage with clients offering system administration and continuous IT support. Demonstrate exceptional English verbal and written communication skills to effectively relay and document system details. Independently manage your workload and thrive as a vital member of our team. Post-probation, access to company pool vans is available. Occasionally, use of your personal vehicle might be necessary, with mileage remuneration provided. Why Join Us? Embark on a rewarding journey with a reputable managed services provider. For the right individual, there is a clear path to handling the technical dimensions of our business. Key Duties: Deliver both remote and on-site premium customer support. Promptly diagnose and rectify faults. Collaborate with partners and third-party companies to tackle challenges. Efficiently troubleshoot technical issues and uphold awareness of company policies. Essential Technical Skills: Microsoft Windows (all versions) experience to a high level. Active Directory (both on premises and Azure). Windows Server Environment 2016 and upward. Hyper-V virtualisation Microsoft 365 - including deployment and Intune/MDM Azure AD Connect. Backups (various and ability to use different applications). Networking - design/troubleshoot (VLAN, routing, switching, TCP/IP and OSI) Router maintenance - wireless configuration and troubleshooting. PowerShell to a competent level including Azure modules. VPN Troubleshooting and administration. DNS troubleshooting and administration. Desired Technical Experience: Datto BCDR Datto Autotask Datto RMM Azure Virtual Server creation/management Microsoft Hyper Converged cluster configuration creation and maintenance, including storage spaces arrays. Candidates must possess a clean driving licence and be eligible for DBS (basic) checks.
Arcas Technology is partnered with a leading manufacturing company based in Hemel Hempstead who are currently looking for an experienced IT Systems Engineer to join their business on a permanent basis. Working within the IT Infrastructure team, you will help support a range of modern technologies, plus other bespoke, industry-specific solutions. Key Responsibilities Server and storage administration Providing 3rd line support to the team Microsoft 365 tenant configuration and management Authentication and application management Managing the Cloud presence Testing and delivering User Experience improvements Key Skills Required Experience of supporting Windows operating systems (server, desktop, dual-boot) OS and Application patching / WSUS Physical system commissioning skills - server, desktop, and peripherals Experience of supporting Linux workstations Systems Monitoring - Grafana / Zabbix Experience supporting M365/O365 suite. Active Directory and/or Azure infrastructure management experience Understand network support essentials - DHCP, DNS, routing etc Messaging - Microsoft Exchange Hybrid environments Backup experience If you feel that you're a good fit for this role then please forward your CV to Andy Dale at Arcas Technology.
Mar 29, 2024
Full time
Arcas Technology is partnered with a leading manufacturing company based in Hemel Hempstead who are currently looking for an experienced IT Systems Engineer to join their business on a permanent basis. Working within the IT Infrastructure team, you will help support a range of modern technologies, plus other bespoke, industry-specific solutions. Key Responsibilities Server and storage administration Providing 3rd line support to the team Microsoft 365 tenant configuration and management Authentication and application management Managing the Cloud presence Testing and delivering User Experience improvements Key Skills Required Experience of supporting Windows operating systems (server, desktop, dual-boot) OS and Application patching / WSUS Physical system commissioning skills - server, desktop, and peripherals Experience of supporting Linux workstations Systems Monitoring - Grafana / Zabbix Experience supporting M365/O365 suite. Active Directory and/or Azure infrastructure management experience Understand network support essentials - DHCP, DNS, routing etc Messaging - Microsoft Exchange Hybrid environments Backup experience If you feel that you're a good fit for this role then please forward your CV to Andy Dale at Arcas Technology.
I am currently recruiting for a leading Microsoft gold partner who are based in London. This role is hybrid and will require some travel to client sites around the South Eat & London. This Project Engineer role is a spring board into the consulting team. About the role: As a Projects & Infrastructure Engineer, your role will involve on-site project work at client sites where you build client infrastructure, prepare software and hardware, and ensure installations are carried out to customer specifications. Some of the projects you will be involved in will include on-premise, public, private, and hybrid cloud-based installations, as well as Microsoft 365 and Azure migrations. You will scope projects and identify additional improvements, naturally upselling new technologies that may improve your customer's infrastructure needs. You will effectively plan and organise your own workload, maintain and update configuration documents, and ensure all assignments are carried out methodically and with meticulous attention to detail. General requirements: Similar experience as a Project Engineer, Infrastructure Engineer, or 3rd Line Support Engineer is essential Must be competent in working with multiple customers, such as within a Managed Service Provider Exceptional problem-solving, prioritisation, and multitasking skills Full driving license and willing to travel to customer sites (typically across the South of the UK) is essential Technical requirements: Strong background in supporting and implementing on-premise, hybrid and Microsoft Cloud technologies, specifically Microsoft 365 and Microsoft Azure Experience in setting up and configuring Microsoft security features Strong knowledge and experience with Windows Server, Active Directory, Windows 10, Virtualisation technologies (ideally VMware), backup technologies (ideally Veeam), Firewalls, Anti-Virus, Wireless technologies, and Networking configurations and technologies (including VLAN and Layer-3) Relevant cloud-based Microsoft certifications or other relevant certifications would be advantageous
Mar 29, 2024
Full time
I am currently recruiting for a leading Microsoft gold partner who are based in London. This role is hybrid and will require some travel to client sites around the South Eat & London. This Project Engineer role is a spring board into the consulting team. About the role: As a Projects & Infrastructure Engineer, your role will involve on-site project work at client sites where you build client infrastructure, prepare software and hardware, and ensure installations are carried out to customer specifications. Some of the projects you will be involved in will include on-premise, public, private, and hybrid cloud-based installations, as well as Microsoft 365 and Azure migrations. You will scope projects and identify additional improvements, naturally upselling new technologies that may improve your customer's infrastructure needs. You will effectively plan and organise your own workload, maintain and update configuration documents, and ensure all assignments are carried out methodically and with meticulous attention to detail. General requirements: Similar experience as a Project Engineer, Infrastructure Engineer, or 3rd Line Support Engineer is essential Must be competent in working with multiple customers, such as within a Managed Service Provider Exceptional problem-solving, prioritisation, and multitasking skills Full driving license and willing to travel to customer sites (typically across the South of the UK) is essential Technical requirements: Strong background in supporting and implementing on-premise, hybrid and Microsoft Cloud technologies, specifically Microsoft 365 and Microsoft Azure Experience in setting up and configuring Microsoft security features Strong knowledge and experience with Windows Server, Active Directory, Windows 10, Virtualisation technologies (ideally VMware), backup technologies (ideally Veeam), Firewalls, Anti-Virus, Wireless technologies, and Networking configurations and technologies (including VLAN and Layer-3) Relevant cloud-based Microsoft certifications or other relevant certifications would be advantageous
DK Recruitment are recruiting for a 2nd Line Support Engineer on behalf of our client who are a leading service provider based in South Bristol. This is an exciting opportunity to work for a growing Managed Service Provider. As part of a dynamic and highly skilled team you will be working on the forefront of technology enabling businesses to consistency benefit from their IT. We are looking for 5 year's+ IT support experience on a service desk supporting Windows Server 2012/2016/2019/2022, Windows 10 & 11, Microsoft 365, Azure, Exchange, Veeam Cloud Connect, VMware and experience configuring and supporting network devices such as firewalls and switches. My client heavily promotes organic growth and provide excellent training and career opportunities. This role has progression to lead into a 3rd Line role. Location: South Bristol/hybrid working. This role is not a remote opportunity. Paying up to £36,000 + benefits with the option to do over time. If you are open to finding out more, please apply and we can arrange a call to go through the position in more detail!
Mar 29, 2024
Full time
DK Recruitment are recruiting for a 2nd Line Support Engineer on behalf of our client who are a leading service provider based in South Bristol. This is an exciting opportunity to work for a growing Managed Service Provider. As part of a dynamic and highly skilled team you will be working on the forefront of technology enabling businesses to consistency benefit from their IT. We are looking for 5 year's+ IT support experience on a service desk supporting Windows Server 2012/2016/2019/2022, Windows 10 & 11, Microsoft 365, Azure, Exchange, Veeam Cloud Connect, VMware and experience configuring and supporting network devices such as firewalls and switches. My client heavily promotes organic growth and provide excellent training and career opportunities. This role has progression to lead into a 3rd Line role. Location: South Bristol/hybrid working. This role is not a remote opportunity. Paying up to £36,000 + benefits with the option to do over time. If you are open to finding out more, please apply and we can arrange a call to go through the position in more detail!
3rd Line IT Engineer Northampton (Hybrid) £45,000 - £55,000 VIQU are seeking a 3rd Line IT Engineer to join a multinational IT business that specialise in providing a broad spectrum of IT services and solutions, from IT consulting and system integrations to cloud services and e-commerce solutions. As a 3rd Line IT Engineer, you'll be responsible for delivering advanced technical assistance to clients, ensuring the swift handling of incidents, service requests, and updates. Acting as a key escalation point for lower-tier support, you'll maintain effective communication channels. Requirements of the 3rd Line IT Engineer: - Minimum 2+ years as a 3rd line technical support in an MSP. - Proficient in Windows Server, Active Directory, Exchange, and networking (DNS, DHCP, switches, routers). - Expertise in Wintel environment and Windows desktop operating systems. - Proven experience with core Infrastructure technologies, including Terminal Services, IIS, SharePoint, firewalls, databases, backup, and security software. - Good knowledge of VMware vSphere and Microsoft Hyper-V. - Ability to excel in a busy helpdesk environment. 3rd Line Engineer Northampton (Hybrid) £45,000 - £55,000 To discuss this opportunity further, APPLY NOW for a confidential conversation with your VIQU Consultant. For additional information, contact Dan Freeman at If you refer someone ideal for this role, VIQU offers an introduction fee up to £1,000 once your referral starts work with our client (terms apply). Stay updated on exciting opportunities, technology, and recruitment news by following us at 'VIQU IT Recruitment' on LinkedIn and
Mar 29, 2024
Full time
3rd Line IT Engineer Northampton (Hybrid) £45,000 - £55,000 VIQU are seeking a 3rd Line IT Engineer to join a multinational IT business that specialise in providing a broad spectrum of IT services and solutions, from IT consulting and system integrations to cloud services and e-commerce solutions. As a 3rd Line IT Engineer, you'll be responsible for delivering advanced technical assistance to clients, ensuring the swift handling of incidents, service requests, and updates. Acting as a key escalation point for lower-tier support, you'll maintain effective communication channels. Requirements of the 3rd Line IT Engineer: - Minimum 2+ years as a 3rd line technical support in an MSP. - Proficient in Windows Server, Active Directory, Exchange, and networking (DNS, DHCP, switches, routers). - Expertise in Wintel environment and Windows desktop operating systems. - Proven experience with core Infrastructure technologies, including Terminal Services, IIS, SharePoint, firewalls, databases, backup, and security software. - Good knowledge of VMware vSphere and Microsoft Hyper-V. - Ability to excel in a busy helpdesk environment. 3rd Line Engineer Northampton (Hybrid) £45,000 - £55,000 To discuss this opportunity further, APPLY NOW for a confidential conversation with your VIQU Consultant. For additional information, contact Dan Freeman at If you refer someone ideal for this role, VIQU offers an introduction fee up to £1,000 once your referral starts work with our client (terms apply). Stay updated on exciting opportunities, technology, and recruitment news by following us at 'VIQU IT Recruitment' on LinkedIn and
3rd Line Engineer Hybrid - Northampton Upto £55k DOE I have partnered with one of the fastest growing MSP's in the country and we are looking for an exceptional 3rd line engineer to join a dynamic, successful team and accelerate their career! Responsibilities: Provide expert technical support for Windows Server, Active Directory, Exchange, networking, firewalls, databases, and virtualization technologies. Escalate issues and maintain communication with the service team. Assist in training team members and maintain accurate documentation. Occasionally provide on-site support at customer sites. Requirements: 3+ years' experience in 3rd Line support. Strong experience within an MSP environment Expertise in core infrastructure technologies. Industry certifications such as AZ- , MS- , CCA, VCP, CCNA, CCDA, CSA, CSE, AIS, ASE, JNCIA- preferred. Strong problem-solving skills and excellent communication skills. Benefits: Hybrid Working (3 days in/2 days out) Social, supportive, fun culture. Fully kitted out office Progression plan that is designed to accelerate your career! 3rd Line Engineer Hybrid - Northampton Upto £55k DOE
Mar 29, 2024
Full time
3rd Line Engineer Hybrid - Northampton Upto £55k DOE I have partnered with one of the fastest growing MSP's in the country and we are looking for an exceptional 3rd line engineer to join a dynamic, successful team and accelerate their career! Responsibilities: Provide expert technical support for Windows Server, Active Directory, Exchange, networking, firewalls, databases, and virtualization technologies. Escalate issues and maintain communication with the service team. Assist in training team members and maintain accurate documentation. Occasionally provide on-site support at customer sites. Requirements: 3+ years' experience in 3rd Line support. Strong experience within an MSP environment Expertise in core infrastructure technologies. Industry certifications such as AZ- , MS- , CCA, VCP, CCNA, CCDA, CSA, CSE, AIS, ASE, JNCIA- preferred. Strong problem-solving skills and excellent communication skills. Benefits: Hybrid Working (3 days in/2 days out) Social, supportive, fun culture. Fully kitted out office Progression plan that is designed to accelerate your career! 3rd Line Engineer Hybrid - Northampton Upto £55k DOE
IT Support Engineer Role: IT Support Engineer Location: Guildford, Surrey Salary: £32,000 - £38,000A rare position has come up to work for one of the most relaxed, laid back yet technically forward IT companies that I have ever worked with. This company are looking for a more advanced level IT Support Engineer around 2nd / 3rd Line who can be a mature influence on the rest of the team and help out with some of the more techy issues. The company have been going years with a superb reputation, offer a very flexible attitude towards work (facilitate school runs etc). As well as the fun bits, this company also boast partnerships with vendors and are massive into staff training. They really don't like losing staff as this isn't something that happens often, so they make a big effort to give you as much training and support as you need. Benefits: On site Parking Flexible working Friendly team Paid for certifications State of the art offices Technical bits that you will get to work with includes: Windows Server Azure Office 365 Active Directory Networking Backups Hardware Support Responsibilities: Work as an escalation point on the Service Desk Provide remote support, client site visits will be very rare as this can be managed by more junior members of the team Project work including Server upgrades, Server swaps etc Day to Day Server managementIf you are looking to work for a business who will develop you, value you as a person and treat you like an Adult, then please APPLY NOW or send your CV directly to Mike co . uk
Mar 29, 2024
Full time
IT Support Engineer Role: IT Support Engineer Location: Guildford, Surrey Salary: £32,000 - £38,000A rare position has come up to work for one of the most relaxed, laid back yet technically forward IT companies that I have ever worked with. This company are looking for a more advanced level IT Support Engineer around 2nd / 3rd Line who can be a mature influence on the rest of the team and help out with some of the more techy issues. The company have been going years with a superb reputation, offer a very flexible attitude towards work (facilitate school runs etc). As well as the fun bits, this company also boast partnerships with vendors and are massive into staff training. They really don't like losing staff as this isn't something that happens often, so they make a big effort to give you as much training and support as you need. Benefits: On site Parking Flexible working Friendly team Paid for certifications State of the art offices Technical bits that you will get to work with includes: Windows Server Azure Office 365 Active Directory Networking Backups Hardware Support Responsibilities: Work as an escalation point on the Service Desk Provide remote support, client site visits will be very rare as this can be managed by more junior members of the team Project work including Server upgrades, Server swaps etc Day to Day Server managementIf you are looking to work for a business who will develop you, value you as a person and treat you like an Adult, then please APPLY NOW or send your CV directly to Mike co . uk
Position: Junior Service Desk Analyst Reporting to: IT Service Desk Manager Role Overview Our Junior Service Desk Analyst will be working within a dynamic Service Delivery Team, to deliver 1st and 2nd line support to our varied portfolio of clients comprising of property, retail, financial services, and healthcare sectors. The role encompasses providing our clients with quality face-to-face and remote IT support, as well as assisting our clients with on-boarding activities, using a broad range of systems and purpose-built toolsets. The successful Junior Service Desk Analyst will have the opportunity to further develop their career managing projects such as hardware refreshes and proactive renewals as well as exposure to working alongside senior Project Engineers on project delivery. Passionate about Technology and Customer Service, our Junior Service Desk Analyst will be responsible for taking ownership of and troubleshooting incidents, predicting possible wider issues, building relationships with key stakeholders and working with and escalating to other members of the team. Our Junior Service Desk Analyst would benefit from at least 1 year working at an MSP or in-house IT department and will have a good understanding of core IT concepts, preferably working towards appropriate qualifications such as A+, Network+, and Microsoft certifications. Understanding core infrastructure such as routers, firewalls, switches, WAPs, TCP/IP, DNS DHCP is essential, and awareness of the cyber security landscape is an advantage. We are looking for a team member who wants to commit to learning and delivering an exceptional experience to our client base. Strong communication skills both written and verbal are essential for this role. Key Responsibilities: Dealing with 1st line assigned tickets, providing support over multiple channels Responding efficiently to support requests over a variety of channels (e-mail, phone and ticketing system) Troubleshooting, fixing and escalating incidents as required, ensuring they are resolved within customer service level agreements or against key performance indicators Accurately classifying, logging, and keeping tickets up to date using our internal ticketing tool Providing an excellent customer experience at all times Conducting personal queue and ticket triage, escalating as and when required using internal processes Liaising with partners and third-party vendors to resolve customer issues Attending client sites to support current customer base with a varied range of technologies including desktop support, email issues, connectivity requirements, printers and 3rd party applications Conducting onsite work as and when required (such as onsite support, project support/assistance, system deployment etc.) Knowledge, Skills & Experience Required: Essential Some experience of Active Directory, Group Policy, Office 365, SharePoint, backup solutions, antivirus software, and networking Familiar in Office 365 Administration, creating groups, distribution lists, setting forward rules, viewing and checking SharePoint permissions and basic troubleshooting, for example running mail trace or performing security checks such as last sign in or checking for suspicious activity. Confident in troubleshooting basic Windows OS/MAC OSX issues, checking for Windows updates and understanding how these are delivered (, GPO, 3rd party tools), performing system restores and using vendor diagnostic tools and you will be experienced with replacing hardware components (SSD, RAM etc) while being considerate to data backup and the impact to the user. Understanding of security products and the cyber threat landscape; Ability to think ahead and anticipate problems, issues and solutions and work under pressure to meet deadlines Excellent verbal and written communication is essential as well as the ability to communicate with clients to determine their needs and explain complex issues to differing skill levels Desirable Being able to demonstrate a commitment to learning new technologies either by ongoing certifications or personal interest projects Person Specification: Excellent verbal and written communication is essential as well as the ability to communicate with clients to determine their needs and explain complex issues to differing skill levels Excellent time management and organisational skills and the ability to work autonomously is essential The requires you to work shift pattern between 8am-6pm.
Mar 29, 2024
Full time
Position: Junior Service Desk Analyst Reporting to: IT Service Desk Manager Role Overview Our Junior Service Desk Analyst will be working within a dynamic Service Delivery Team, to deliver 1st and 2nd line support to our varied portfolio of clients comprising of property, retail, financial services, and healthcare sectors. The role encompasses providing our clients with quality face-to-face and remote IT support, as well as assisting our clients with on-boarding activities, using a broad range of systems and purpose-built toolsets. The successful Junior Service Desk Analyst will have the opportunity to further develop their career managing projects such as hardware refreshes and proactive renewals as well as exposure to working alongside senior Project Engineers on project delivery. Passionate about Technology and Customer Service, our Junior Service Desk Analyst will be responsible for taking ownership of and troubleshooting incidents, predicting possible wider issues, building relationships with key stakeholders and working with and escalating to other members of the team. Our Junior Service Desk Analyst would benefit from at least 1 year working at an MSP or in-house IT department and will have a good understanding of core IT concepts, preferably working towards appropriate qualifications such as A+, Network+, and Microsoft certifications. Understanding core infrastructure such as routers, firewalls, switches, WAPs, TCP/IP, DNS DHCP is essential, and awareness of the cyber security landscape is an advantage. We are looking for a team member who wants to commit to learning and delivering an exceptional experience to our client base. Strong communication skills both written and verbal are essential for this role. Key Responsibilities: Dealing with 1st line assigned tickets, providing support over multiple channels Responding efficiently to support requests over a variety of channels (e-mail, phone and ticketing system) Troubleshooting, fixing and escalating incidents as required, ensuring they are resolved within customer service level agreements or against key performance indicators Accurately classifying, logging, and keeping tickets up to date using our internal ticketing tool Providing an excellent customer experience at all times Conducting personal queue and ticket triage, escalating as and when required using internal processes Liaising with partners and third-party vendors to resolve customer issues Attending client sites to support current customer base with a varied range of technologies including desktop support, email issues, connectivity requirements, printers and 3rd party applications Conducting onsite work as and when required (such as onsite support, project support/assistance, system deployment etc.) Knowledge, Skills & Experience Required: Essential Some experience of Active Directory, Group Policy, Office 365, SharePoint, backup solutions, antivirus software, and networking Familiar in Office 365 Administration, creating groups, distribution lists, setting forward rules, viewing and checking SharePoint permissions and basic troubleshooting, for example running mail trace or performing security checks such as last sign in or checking for suspicious activity. Confident in troubleshooting basic Windows OS/MAC OSX issues, checking for Windows updates and understanding how these are delivered (, GPO, 3rd party tools), performing system restores and using vendor diagnostic tools and you will be experienced with replacing hardware components (SSD, RAM etc) while being considerate to data backup and the impact to the user. Understanding of security products and the cyber threat landscape; Ability to think ahead and anticipate problems, issues and solutions and work under pressure to meet deadlines Excellent verbal and written communication is essential as well as the ability to communicate with clients to determine their needs and explain complex issues to differing skill levels Desirable Being able to demonstrate a commitment to learning new technologies either by ongoing certifications or personal interest projects Person Specification: Excellent verbal and written communication is essential as well as the ability to communicate with clients to determine their needs and explain complex issues to differing skill levels Excellent time management and organisational skills and the ability to work autonomously is essential The requires you to work shift pattern between 8am-6pm.
HELPDESK ENGINEER ( 2nd Line ) Bristol (hybrid/remote) This full-time role will be to provide technical administration, helpdesk and support services on and off site. Face to face client interaction will be expected. The range of expertise will need to be in Windows 10/11, Cloud services, system upgrades, pc troubleshooting and network administration. Experience in 1st and some 2nd line support is essential, whilst a more learned 2nd line support experience is desired in order to provide support on a rounded scale. This is a fantastic opportunity that will allow you to technically grow whilst having exposure to a wide array of industries and environments. With this in mind, we are looking for a committed and well-rounded IT professional who is looking to grow in a role and company. The role: Administration and support services for helpdesk network Provide 2nd line Support predominantly, however, it does include 1st and 3rd line responsibilities Demonstrated experience in Windows, cloud services, network administration, system upgrades, and PC troubleshooting Providing remote and onsite support, including face-to-face interactions, across multiple sites Operating within diverse industries and environments Access to cutting-edge technologies Advancement into 2nd/3rd line support The person: To be able to work in isolation (with support) as well as in a team environment Very methodical Own your own car Locally based Prepared to travel within an 20-mile radius of Head Office This is a fantastic opportunity that will allow you to technically grow whilst having exposure to a wide array of industries and environments.
Mar 29, 2024
Full time
HELPDESK ENGINEER ( 2nd Line ) Bristol (hybrid/remote) This full-time role will be to provide technical administration, helpdesk and support services on and off site. Face to face client interaction will be expected. The range of expertise will need to be in Windows 10/11, Cloud services, system upgrades, pc troubleshooting and network administration. Experience in 1st and some 2nd line support is essential, whilst a more learned 2nd line support experience is desired in order to provide support on a rounded scale. This is a fantastic opportunity that will allow you to technically grow whilst having exposure to a wide array of industries and environments. With this in mind, we are looking for a committed and well-rounded IT professional who is looking to grow in a role and company. The role: Administration and support services for helpdesk network Provide 2nd line Support predominantly, however, it does include 1st and 3rd line responsibilities Demonstrated experience in Windows, cloud services, network administration, system upgrades, and PC troubleshooting Providing remote and onsite support, including face-to-face interactions, across multiple sites Operating within diverse industries and environments Access to cutting-edge technologies Advancement into 2nd/3rd line support The person: To be able to work in isolation (with support) as well as in a team environment Very methodical Own your own car Locally based Prepared to travel within an 20-mile radius of Head Office This is a fantastic opportunity that will allow you to technically grow whilst having exposure to a wide array of industries and environments.
Macildowie Recruitment and Retention
Lincoln, Lincolnshire
Infrastructure Engineer - Lincoln Salary on application Our engineering and tech driven client is on the lookout for a skilled Infrastructure Engineer to join their team in Lincoln. With a mission to drive their IT infrastructure into the future, they offer a dynamic, exciting work environment where innovation and collaboration are at the forefront. If you're passionate about technology and working with some seriously cool products, apply now! The business are a collaborative and highly driven bunch working on some very cool stuff. This role is at the forefront of supporting them with this and to get the most from their people, most of the work will be office based in Lincoln with limited opportunity to work from home. Your Role: As an Infrastructure Engineer, you'll be instrumental in providing 3rd line infrastructure support while actively contributing to a variety of projects. You'll harness your expertise to ensure the smooth operation of their IT systems and occasionally their customers, playing a pivotal role in the implementation and management of their technology infrastructure. Key Responsibilities Deliver expert 3rd line support and manage infrastructure projects, ensuring timely and effective resolution of issues. Design, install, and configure virtualisation technologies, including VMWare and Hyper-V, to optimise their IT environment. Utilise PowerShell scripting to automate tasks, enhancing system efficiency and reliability. Manage Active Directory and Azure AD integration, maintaining robust security and seamless connectivity. Oversee Cisco switching and routing, ensuring optimal network performance and reliability. Implement and manage Veeam Backup and Replication solutions, safeguarding their data integrity. Maintain and upgrade HP/Dell server hardware, ensuring high performance and reliability. Manage data storage solutions (SAN/NAS), optimising data accessibility and security. Uphold network and information security protocols (IPSEC/SSL/Kerberos), ensuring a secure IT environment. Leverage IaaS and PaaS services (Azure) to drive innovation and efficiency in their IT operations. What You'll Bring A minimum of 2 years' experience in 3rd line infrastructure support and project delivery. Proficiency in virtualisation technologies (VMWare, Hyper-V), PowerShell scripting, and Windows Server administration. In-depth knowledge of Active Directory and Azure AD integration, Cisco networking, and Veeam backup solutions. Experience with HP/Dell server hardware and data storage technologies (SAN/NAS). A strong understanding of network and information security protocols. Familiarity with cloud services (Azure), including IaaS and PaaS. Why Join Us? Competitive Salary & Benefits : They offer a competitive salary package and comprehensive benefits, tailored to your life including a generous holiday allowance and private medical cover. Professional Development : With access to the latest tools and technologies, they support your growth through continuous learning and professional development opportunities. Innovative Culture : Be part of a culture that encourages innovation, collaboration, and forward-thinking working with amazing products. Ready to Apply? If you're a tech-savvy individual looking to make an impact in a thriving company, then hit apply! Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
Mar 29, 2024
Full time
Infrastructure Engineer - Lincoln Salary on application Our engineering and tech driven client is on the lookout for a skilled Infrastructure Engineer to join their team in Lincoln. With a mission to drive their IT infrastructure into the future, they offer a dynamic, exciting work environment where innovation and collaboration are at the forefront. If you're passionate about technology and working with some seriously cool products, apply now! The business are a collaborative and highly driven bunch working on some very cool stuff. This role is at the forefront of supporting them with this and to get the most from their people, most of the work will be office based in Lincoln with limited opportunity to work from home. Your Role: As an Infrastructure Engineer, you'll be instrumental in providing 3rd line infrastructure support while actively contributing to a variety of projects. You'll harness your expertise to ensure the smooth operation of their IT systems and occasionally their customers, playing a pivotal role in the implementation and management of their technology infrastructure. Key Responsibilities Deliver expert 3rd line support and manage infrastructure projects, ensuring timely and effective resolution of issues. Design, install, and configure virtualisation technologies, including VMWare and Hyper-V, to optimise their IT environment. Utilise PowerShell scripting to automate tasks, enhancing system efficiency and reliability. Manage Active Directory and Azure AD integration, maintaining robust security and seamless connectivity. Oversee Cisco switching and routing, ensuring optimal network performance and reliability. Implement and manage Veeam Backup and Replication solutions, safeguarding their data integrity. Maintain and upgrade HP/Dell server hardware, ensuring high performance and reliability. Manage data storage solutions (SAN/NAS), optimising data accessibility and security. Uphold network and information security protocols (IPSEC/SSL/Kerberos), ensuring a secure IT environment. Leverage IaaS and PaaS services (Azure) to drive innovation and efficiency in their IT operations. What You'll Bring A minimum of 2 years' experience in 3rd line infrastructure support and project delivery. Proficiency in virtualisation technologies (VMWare, Hyper-V), PowerShell scripting, and Windows Server administration. In-depth knowledge of Active Directory and Azure AD integration, Cisco networking, and Veeam backup solutions. Experience with HP/Dell server hardware and data storage technologies (SAN/NAS). A strong understanding of network and information security protocols. Familiarity with cloud services (Azure), including IaaS and PaaS. Why Join Us? Competitive Salary & Benefits : They offer a competitive salary package and comprehensive benefits, tailored to your life including a generous holiday allowance and private medical cover. Professional Development : With access to the latest tools and technologies, they support your growth through continuous learning and professional development opportunities. Innovative Culture : Be part of a culture that encourages innovation, collaboration, and forward-thinking working with amazing products. Ready to Apply? If you're a tech-savvy individual looking to make an impact in a thriving company, then hit apply! Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
An excellent opportunity for a Senior Service Desk Engineer to join a well-established company based in Ipswich. Job Title: Senior Service Desk Engineer. Location: Ipswich, Anglia Salary: £35,000 - £38,000 Per Annum, Depending on Experience. About the Role: The role is based in Ipswich but will extend to supporting other locations (primarily Birmingham and London) as required. In this role you will be the 1st, 2nd (and with the assistance of external service providers) 3rd line IT contact for CCL- located in Ipswich. Update and integrate the CCL network, computing and handheld devices, M365 and other cloud services with services, policies and procedures as defined and managed in group policies. Key Responsibilities Service Desk: Managing requests in person, by email, phone, MS Teams and via Desk IT Service Desk system. Identify, troubleshoot, escalating issues both locally and remotely using the established DeskIT ticketing system to log, monitor, tracks, escalate incident and user requests. Support of password and Identity management systems. Installing, configuring, and maintaining software and hardware components of Windows Laptop and Android Mobile estate. Repairing and replacing damaged computer components. The supporting and training and induction of CCL user base as they encounter IT challenges. It is intended that this support will include other office locations as necessary. Maintaining and updating technical & training documentation. Application support for M365, OneDrive and MS SharePoint. Building and maintaining a user self-help SharePoint. Escalation of problems to the appropriate level where necessary. Adhering to the company's GDPR responsibilities by knowing and playing our part in the Information Security Systems Policy. Install and configuring hardware and software following group policies. Manage Users Lifecycle (account creation, delete ) and give access right to system according to group policy and business needs. Infrastructure and Network : Performs primary network system administration on network servers and equipment. Schedule maintenance operation on the equipment. Service Delivery: Ensure that local infrastructure is well fit to enable deployment of local and Group Services. Perform Level 1 Assistance on Group Services. Write local specific services procedure, description, and lead realization of new services. Candidate Requirements: The successful candidate must be a result focused self-starter with the enthusiasm, motivation and initiative to succeed in this role. Qualifications: A good standard of educational attainment with a minimum requirement for GCSE passes in English and Maths. Essential Experience: Providing service desk support within a busy business environment. Developing and overseeing IT security and control systems. Using an Electronic Document Management System (EDMS). Knowledge & Skills: Excellent IT skills, to include the use of Microsoft Office including SharePoint, with the ability to quickly learn new skills and become familiar with new software packages. Excellent knowledge of all major operating systems. Excellent working knowledge of Network and PC hardware, and AV equipment and associated software tools. Working technical knowledge of current network protocols, operating systems, and standards. Ability to use initiative and work independently with minimal supervision. Excellent organisational, communication and interpersonal skills. Be able to work under pressure, be a team player and have a high level of self-motivation. Awareness of regulatory environment, including GDPR, and relevant accreditations (eg. Cyber Essentials). If you feel that you have the relative skills/attributes to fulfil this role then please apply now!
Mar 29, 2024
Full time
An excellent opportunity for a Senior Service Desk Engineer to join a well-established company based in Ipswich. Job Title: Senior Service Desk Engineer. Location: Ipswich, Anglia Salary: £35,000 - £38,000 Per Annum, Depending on Experience. About the Role: The role is based in Ipswich but will extend to supporting other locations (primarily Birmingham and London) as required. In this role you will be the 1st, 2nd (and with the assistance of external service providers) 3rd line IT contact for CCL- located in Ipswich. Update and integrate the CCL network, computing and handheld devices, M365 and other cloud services with services, policies and procedures as defined and managed in group policies. Key Responsibilities Service Desk: Managing requests in person, by email, phone, MS Teams and via Desk IT Service Desk system. Identify, troubleshoot, escalating issues both locally and remotely using the established DeskIT ticketing system to log, monitor, tracks, escalate incident and user requests. Support of password and Identity management systems. Installing, configuring, and maintaining software and hardware components of Windows Laptop and Android Mobile estate. Repairing and replacing damaged computer components. The supporting and training and induction of CCL user base as they encounter IT challenges. It is intended that this support will include other office locations as necessary. Maintaining and updating technical & training documentation. Application support for M365, OneDrive and MS SharePoint. Building and maintaining a user self-help SharePoint. Escalation of problems to the appropriate level where necessary. Adhering to the company's GDPR responsibilities by knowing and playing our part in the Information Security Systems Policy. Install and configuring hardware and software following group policies. Manage Users Lifecycle (account creation, delete ) and give access right to system according to group policy and business needs. Infrastructure and Network : Performs primary network system administration on network servers and equipment. Schedule maintenance operation on the equipment. Service Delivery: Ensure that local infrastructure is well fit to enable deployment of local and Group Services. Perform Level 1 Assistance on Group Services. Write local specific services procedure, description, and lead realization of new services. Candidate Requirements: The successful candidate must be a result focused self-starter with the enthusiasm, motivation and initiative to succeed in this role. Qualifications: A good standard of educational attainment with a minimum requirement for GCSE passes in English and Maths. Essential Experience: Providing service desk support within a busy business environment. Developing and overseeing IT security and control systems. Using an Electronic Document Management System (EDMS). Knowledge & Skills: Excellent IT skills, to include the use of Microsoft Office including SharePoint, with the ability to quickly learn new skills and become familiar with new software packages. Excellent knowledge of all major operating systems. Excellent working knowledge of Network and PC hardware, and AV equipment and associated software tools. Working technical knowledge of current network protocols, operating systems, and standards. Ability to use initiative and work independently with minimal supervision. Excellent organisational, communication and interpersonal skills. Be able to work under pressure, be a team player and have a high level of self-motivation. Awareness of regulatory environment, including GDPR, and relevant accreditations (eg. Cyber Essentials). If you feel that you have the relative skills/attributes to fulfil this role then please apply now!
Role: Lead IT Engineer Location: Bournemouth Salary: £45,000 We are currently representing an industry leading tech company based in Bournemouth! This company deals with some of the most advanced commercially available sub-aquatic technologies in the world and they are offering an EXCITING new position to a Senior/Lead IT Engineer. Exclusive Benefits: Highly Competitive Annual Salary (£45,000) Hybrid Working 30 Days Annual Leave (+8 Days BH) Working on Worldwide Projects (Global Travel Opportunities) Pension Contribution Private Medical Gym Membership Bonas Scheme Café Onsite Free Parking Required Skills: 3rd Line Support Experience Project Experience (Cloud Migrations & Implementations) Strong Cloud Stack (O365, Azure) Strong Networking (Configs & Builds) If you are interested in this role, please click APPLY NOW or email your CV directly to for immediate consideration, I will be in touch ASAP! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 29, 2024
Full time
Role: Lead IT Engineer Location: Bournemouth Salary: £45,000 We are currently representing an industry leading tech company based in Bournemouth! This company deals with some of the most advanced commercially available sub-aquatic technologies in the world and they are offering an EXCITING new position to a Senior/Lead IT Engineer. Exclusive Benefits: Highly Competitive Annual Salary (£45,000) Hybrid Working 30 Days Annual Leave (+8 Days BH) Working on Worldwide Projects (Global Travel Opportunities) Pension Contribution Private Medical Gym Membership Bonas Scheme Café Onsite Free Parking Required Skills: 3rd Line Support Experience Project Experience (Cloud Migrations & Implementations) Strong Cloud Stack (O365, Azure) Strong Networking (Configs & Builds) If you are interested in this role, please click APPLY NOW or email your CV directly to for immediate consideration, I will be in touch ASAP! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
This is a real all-rounder Infrastructure role, working for a well-known retail brand in Nottingham. The key focus of the role will be to provide top-to-bottom IT support, maintenance, and development to the business' Infrastructure, at the head office and across various branches. Perhaps you've just finished a contract role or looking for something to get stuck into over the next few months. This opportunity will allow you to be part of a high-achieving environment, where everyone is working towards the same collective goal. Location: NG11, hybrid basis Duration: 12 month fixed-term contract Salary: £40,000 - £45,000 per annum (hourly equivalent) THE ROLE & RESPONSIBILITIES Manage and control all Infrastructure across the business Acting as the point of escalation to 2nd Line Support, following ITIL guidelines Providing extensive 3rd Line support for all the business' physical and virtual IT assets Use of ManageEngine, facilitating the logging and managing of problems and incidents Use of Bitdefender to protect all IT user endpoints and applications from security breaches Support, implementation and development of software applications Design and implement network solutions to improve the efficiency of current networks (LAN & WAN) Support physical devices e.g. Cabling and servers Liaise with 3rd party vendors Involvement in IT projects Monitoring of systems Managing the company's Cloud environment and Management strategy Ensure compliance against all control standards Provide budgetary information ABOUT YOU / EXPERIENCE IN Experienced in a similar IT infrastructure environment Project management would be desirable Excellent troubleshooting skills Experience with Datacentre migrations Cisco Certified Network Profession (desirable) Cloud management Linux/Unix Administration Office365, Active Directory, Windows, SAP, SQL Server If this role sounds like something you'd love to be a part of - Apply now! Or alternatively find me on LinkedIn - Lois Recruitment. Distinct Recruitment are always open to ideas from our candidates, ideas that help us to make our recruiting services more accessible. Just let us know if you have any accessibility requirements, at any stage of the application process Distinct Recruitment Privacy Policy
Mar 29, 2024
Full time
This is a real all-rounder Infrastructure role, working for a well-known retail brand in Nottingham. The key focus of the role will be to provide top-to-bottom IT support, maintenance, and development to the business' Infrastructure, at the head office and across various branches. Perhaps you've just finished a contract role or looking for something to get stuck into over the next few months. This opportunity will allow you to be part of a high-achieving environment, where everyone is working towards the same collective goal. Location: NG11, hybrid basis Duration: 12 month fixed-term contract Salary: £40,000 - £45,000 per annum (hourly equivalent) THE ROLE & RESPONSIBILITIES Manage and control all Infrastructure across the business Acting as the point of escalation to 2nd Line Support, following ITIL guidelines Providing extensive 3rd Line support for all the business' physical and virtual IT assets Use of ManageEngine, facilitating the logging and managing of problems and incidents Use of Bitdefender to protect all IT user endpoints and applications from security breaches Support, implementation and development of software applications Design and implement network solutions to improve the efficiency of current networks (LAN & WAN) Support physical devices e.g. Cabling and servers Liaise with 3rd party vendors Involvement in IT projects Monitoring of systems Managing the company's Cloud environment and Management strategy Ensure compliance against all control standards Provide budgetary information ABOUT YOU / EXPERIENCE IN Experienced in a similar IT infrastructure environment Project management would be desirable Excellent troubleshooting skills Experience with Datacentre migrations Cisco Certified Network Profession (desirable) Cloud management Linux/Unix Administration Office365, Active Directory, Windows, SAP, SQL Server If this role sounds like something you'd love to be a part of - Apply now! Or alternatively find me on LinkedIn - Lois Recruitment. Distinct Recruitment are always open to ideas from our candidates, ideas that help us to make our recruiting services more accessible. Just let us know if you have any accessibility requirements, at any stage of the application process Distinct Recruitment Privacy Policy
1st Line IT Support Engineer - Brighton - 25,000 - Training Package! Role : 1st Line IT Support Engineer Areas : Brighton Salary : 20,000 - 25,000 - Training Package! I am working on an exciting new opportunity with my client. We are looking for a keen and driven engineer to join the rapidly growing and dynamic team based in Brighton. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where no two days will be the same, so if you feel like you are stagnating in your current role - this could be the perfect opportunity. Technical Stack: Microsoft Office - Outlook, Word, Excel Windows Desktop OS Office 365 Windows Server Azure AD Networking The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on (phone number removed) to discuss in further detail. Alternatively, send your CV directly to me at (url removed) Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 29, 2024
Full time
1st Line IT Support Engineer - Brighton - 25,000 - Training Package! Role : 1st Line IT Support Engineer Areas : Brighton Salary : 20,000 - 25,000 - Training Package! I am working on an exciting new opportunity with my client. We are looking for a keen and driven engineer to join the rapidly growing and dynamic team based in Brighton. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where no two days will be the same, so if you feel like you are stagnating in your current role - this could be the perfect opportunity. Technical Stack: Microsoft Office - Outlook, Word, Excel Windows Desktop OS Office 365 Windows Server Azure AD Networking The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on (phone number removed) to discuss in further detail. Alternatively, send your CV directly to me at (url removed) Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Senior IT Engineer - GBP 40000 Birmingham - Solihull Salary up to - 40,000 Professional Development & excellent benefits Industry - Professional Services As a 3rd Line Support Engineer, you will be responsible for overseeing the performance of all IT systems, providing technical support, and maintaining the security of all IT infrastructure. You will also be responsible for identifying and resolving any IT issues quickly and efficiently, while developing and implementing new systems and technologies to ensure the smooth running of the organisation. Skills Matrix for the role : Microsoft Windows Stack - Server, AD (design and implementation), DNS, DHCP, GPO Emails - Exchange Server, Exchange online, Office 365 Hyper-V Management - VMware (desirable) Networking - Cisco (command line experience), Juniper, HP/Aruba, VLAN's, VRRP / HSRP, BFD Subnetting IPv4 Firewalls - SonicWALL advanced routing and policy based routing Backups (Veeam) / Storage (SAN) Azure - Virtual machines, networks, Azure Storage Sync Services Linux - LAMP Server If you have the relevant qualifications and technical skills, we invite you to apply for immediate consideration and interview. Please get in touch for further details about the role and to discuss your suitability. If you are interested in the opportunity to join an exciting and market leading organisation who will progress your career and pay for your certifications, then please apply for this role ASAP. Please contact me on phone number removed or send your cv directly to ( Thomas com ) Infrastructure - Windows Server - Active Directory - Exchange - VMware / Hyper-V - Office 365 - Network Troubleshooting - VoIP - Cisco - Communications - Security - Senior IT Engineer - Professional Services - Computer Science - Programming - System Analysis - Mac OS - Databases - Servers In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 29, 2024
Full time
Senior IT Engineer - GBP 40000 Birmingham - Solihull Salary up to - 40,000 Professional Development & excellent benefits Industry - Professional Services As a 3rd Line Support Engineer, you will be responsible for overseeing the performance of all IT systems, providing technical support, and maintaining the security of all IT infrastructure. You will also be responsible for identifying and resolving any IT issues quickly and efficiently, while developing and implementing new systems and technologies to ensure the smooth running of the organisation. Skills Matrix for the role : Microsoft Windows Stack - Server, AD (design and implementation), DNS, DHCP, GPO Emails - Exchange Server, Exchange online, Office 365 Hyper-V Management - VMware (desirable) Networking - Cisco (command line experience), Juniper, HP/Aruba, VLAN's, VRRP / HSRP, BFD Subnetting IPv4 Firewalls - SonicWALL advanced routing and policy based routing Backups (Veeam) / Storage (SAN) Azure - Virtual machines, networks, Azure Storage Sync Services Linux - LAMP Server If you have the relevant qualifications and technical skills, we invite you to apply for immediate consideration and interview. Please get in touch for further details about the role and to discuss your suitability. If you are interested in the opportunity to join an exciting and market leading organisation who will progress your career and pay for your certifications, then please apply for this role ASAP. Please contact me on phone number removed or send your cv directly to ( Thomas com ) Infrastructure - Windows Server - Active Directory - Exchange - VMware / Hyper-V - Office 365 - Network Troubleshooting - VoIP - Cisco - Communications - Security - Senior IT Engineer - Professional Services - Computer Science - Programming - System Analysis - Mac OS - Databases - Servers In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.