ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Sep 15, 2022
Full time
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Power Platform Developer opportunity to join a Manchester based technology team in a software development role that will keep you close to both business users and hands on development workThe technical environment is Microsoft centric with core systems of Dynamics 365 CE, Dynamics 365 F&O and Office 365 integrated with a range of in-house developed Azure deployed services and portals, and a Windows based mobile platform If you are not already a Power Platform developer, they are open to recruiting someone with a C# or SharePoint development background who is interested in expanding their skills working with Power Platform technologyA great culture is in place which is friendly, supportive and fun is encouraged! You will be supported to continue your learning by getting the latest certifications. Key Responsibilities: Building new and enhancing existing SharePoint and Power Platform business applications. Integrate Power Platform apps with a variety of data sources including CDS, SQL Server, SharePoint and various applications exposing APIs. Collaborating with business operations staff and IS business analysts/architects to understand requirements and translate them into Power Platform solutions Supporting and taking hands-on responsibility for solution deployment and provisioning activities Working with our DevOps team and supporting the improvement of our software development tools, frameworks and processes with a particular focus on adapting them for SharePoint and Power Platform technologies Identify opportunities for using technology innovations to improve our business and leading/participating in prototype exercises to prove themSkills and experience Development experience building Power Platform apps and evolving them At least 3 years' experience as a software developer, ideally working with Microsoft technologies Proven ability to collaborate with business users to capture and elaborate requirements to translate into working solutions A strong delivery focus complemented by good planning and estimating skillsThis role will be hybrid with 2 - 3 days per week in the office in central Manchester so you must be commutable.£30,000 - 40,000 based on experience - Great benefitsYou must have the right to work in the UK as sponsorship is not provided. Please reach out to me on or to find out more information and get your application moving!
Apr 19, 2024
Full time
Power Platform Developer opportunity to join a Manchester based technology team in a software development role that will keep you close to both business users and hands on development workThe technical environment is Microsoft centric with core systems of Dynamics 365 CE, Dynamics 365 F&O and Office 365 integrated with a range of in-house developed Azure deployed services and portals, and a Windows based mobile platform If you are not already a Power Platform developer, they are open to recruiting someone with a C# or SharePoint development background who is interested in expanding their skills working with Power Platform technologyA great culture is in place which is friendly, supportive and fun is encouraged! You will be supported to continue your learning by getting the latest certifications. Key Responsibilities: Building new and enhancing existing SharePoint and Power Platform business applications. Integrate Power Platform apps with a variety of data sources including CDS, SQL Server, SharePoint and various applications exposing APIs. Collaborating with business operations staff and IS business analysts/architects to understand requirements and translate them into Power Platform solutions Supporting and taking hands-on responsibility for solution deployment and provisioning activities Working with our DevOps team and supporting the improvement of our software development tools, frameworks and processes with a particular focus on adapting them for SharePoint and Power Platform technologies Identify opportunities for using technology innovations to improve our business and leading/participating in prototype exercises to prove themSkills and experience Development experience building Power Platform apps and evolving them At least 3 years' experience as a software developer, ideally working with Microsoft technologies Proven ability to collaborate with business users to capture and elaborate requirements to translate into working solutions A strong delivery focus complemented by good planning and estimating skillsThis role will be hybrid with 2 - 3 days per week in the office in central Manchester so you must be commutable.£30,000 - 40,000 based on experience - Great benefitsYou must have the right to work in the UK as sponsorship is not provided. Please reach out to me on or to find out more information and get your application moving!
Power BI Developer inside ir35 Location: London hybrid with regular site visits required and hybrid working arrangements available PAYE or via approved umbrella Initial CED 31/12/2024 The Power BI Developer reports directly to the Head of Data & Reporting/Project Controls Manger who is responsible for the co-ordination of Project Controls activities associated with the development, design, manufacture, construction and commissioning of the 2 EPR's at SZC within safety, quality, time and cost milestones for a specific area / scope of work. The Power Bi Developer duties include identifying, gathering, analysing data and making their insights accessible to the SZC team through easy-to-understand graphs, charts, tables and reports. The Power Bi developer will work closely with the Data Engineers and Analysts to ensure reports are accurate coherent and easily understood by the target audience, through the creation and population of digital reporting, dashboards etc. Key focus areas include: A developer for Power BI reporting platform within the Project Controls team. Creation of dashboards and report setup, development and configuration. Be an internal consultant for Power BI for the Project Delivery Organisation. Responsible for ensuring effective and efficient use of Power BI. Keep up to date with the evolution of Power BI and associated products in the marketplace. Knowledge sharing across Sizewell C project as a whole. Liaison with other programme, functions and supply chain partners for license management and support. Principal Accountabilities To contribute and work with the Power BI platform within Project Controls and the wider Project Delivery Organisation Communicating with stakeholders to understand data content and business requirements. Development, delivery and implementation of Power BI reports and dashboards within Sizewell C and to external clients. Organise and transform information into comprehensible structures compatible with existing WBS, CBS & OBS, to ensure System Compliance with coding Structures to allow for consistency of reporting. Using data to predict trends in the Delivery operations. Performing statistical analysis of data. Using tools and techniques to visualise data in easy-to-understand formats, such as diagrams and graphs. Development, delivery and implementation of Digital reports and dashboards within SZC and to external clients using data extracted from the SZC Data Lake and information gathering systems. Support the production of monthly reports through the provision of intelligent information and analysis. Preparation of training materials and conducting training, user support, supporting inductions and awareness events. System configuration and reporting, testing and acceptance. System administration - new users and leavers. Liaise with suppliers and SZC IT. License management. Attend tradeshows, launches and product updates. Innovate and take product forwards. Establish and foster working relationships with all appropriate stakeholders pursuant to the discharging of your responsibilities or in aid of theirs. Liaise with other sections of SZC team. Foster and practice SZC team values. Provide ad hoc support to the wider SZC Project Controls function to develop the capability of the team using knowledge from HPC and wider experience. Adherence to the current monthly Project Controls cycle and processes and support with any future development. Knowledge, Skills, Qualifications, Experience Degree or equivalent suitable qualification / experience. Power BI advanced knowledge including DAX & M (Power Query) Advanced knowledge of Microsoft Excel. Data Analytics / Data Science capabilities. Ability to help design how we refine the system and use it within processes. Be able to create appropriate and aesthetic reports and dashboards. Relevant system admin certification. System Admin user experience. SharePoint configuration and development experience. Microsoft Azure (SQL) development and experience. Tableau configuration and development experience. High level of analytical and numerate skills. Exhibits analytical approach with high level problem solving ability. High standard of interpersonal skills with open communication - excellent written and verbal communication skills. Skilled at interfacing and operating in a large corporate environment. Ability to work in a team as well as on their own initiative. Results focused tempered with a team centred approach. Strive for quality, excellence and continuous improvement in everything you do. Experience of work in a multicultural environment would be advantageous (interface with peers in France and other projects). Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Apr 19, 2024
Contractor
Power BI Developer inside ir35 Location: London hybrid with regular site visits required and hybrid working arrangements available PAYE or via approved umbrella Initial CED 31/12/2024 The Power BI Developer reports directly to the Head of Data & Reporting/Project Controls Manger who is responsible for the co-ordination of Project Controls activities associated with the development, design, manufacture, construction and commissioning of the 2 EPR's at SZC within safety, quality, time and cost milestones for a specific area / scope of work. The Power Bi Developer duties include identifying, gathering, analysing data and making their insights accessible to the SZC team through easy-to-understand graphs, charts, tables and reports. The Power Bi developer will work closely with the Data Engineers and Analysts to ensure reports are accurate coherent and easily understood by the target audience, through the creation and population of digital reporting, dashboards etc. Key focus areas include: A developer for Power BI reporting platform within the Project Controls team. Creation of dashboards and report setup, development and configuration. Be an internal consultant for Power BI for the Project Delivery Organisation. Responsible for ensuring effective and efficient use of Power BI. Keep up to date with the evolution of Power BI and associated products in the marketplace. Knowledge sharing across Sizewell C project as a whole. Liaison with other programme, functions and supply chain partners for license management and support. Principal Accountabilities To contribute and work with the Power BI platform within Project Controls and the wider Project Delivery Organisation Communicating with stakeholders to understand data content and business requirements. Development, delivery and implementation of Power BI reports and dashboards within Sizewell C and to external clients. Organise and transform information into comprehensible structures compatible with existing WBS, CBS & OBS, to ensure System Compliance with coding Structures to allow for consistency of reporting. Using data to predict trends in the Delivery operations. Performing statistical analysis of data. Using tools and techniques to visualise data in easy-to-understand formats, such as diagrams and graphs. Development, delivery and implementation of Digital reports and dashboards within SZC and to external clients using data extracted from the SZC Data Lake and information gathering systems. Support the production of monthly reports through the provision of intelligent information and analysis. Preparation of training materials and conducting training, user support, supporting inductions and awareness events. System configuration and reporting, testing and acceptance. System administration - new users and leavers. Liaise with suppliers and SZC IT. License management. Attend tradeshows, launches and product updates. Innovate and take product forwards. Establish and foster working relationships with all appropriate stakeholders pursuant to the discharging of your responsibilities or in aid of theirs. Liaise with other sections of SZC team. Foster and practice SZC team values. Provide ad hoc support to the wider SZC Project Controls function to develop the capability of the team using knowledge from HPC and wider experience. Adherence to the current monthly Project Controls cycle and processes and support with any future development. Knowledge, Skills, Qualifications, Experience Degree or equivalent suitable qualification / experience. Power BI advanced knowledge including DAX & M (Power Query) Advanced knowledge of Microsoft Excel. Data Analytics / Data Science capabilities. Ability to help design how we refine the system and use it within processes. Be able to create appropriate and aesthetic reports and dashboards. Relevant system admin certification. System Admin user experience. SharePoint configuration and development experience. Microsoft Azure (SQL) development and experience. Tableau configuration and development experience. High level of analytical and numerate skills. Exhibits analytical approach with high level problem solving ability. High standard of interpersonal skills with open communication - excellent written and verbal communication skills. Skilled at interfacing and operating in a large corporate environment. Ability to work in a team as well as on their own initiative. Results focused tempered with a team centred approach. Strive for quality, excellence and continuous improvement in everything you do. Experience of work in a multicultural environment would be advantageous (interface with peers in France and other projects). Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Power Platform Developer opportunity to join a Manchester based technology team in a software development role that will keep you close to both business users and hands on development work The technical environment is Microsoft centric with core systems of Dynamics 365 CE, Dynamics 365 F&O and Office 365 integrated with a range of in-house developed Azure deployed services and portals, and a Windows based mobile platform If you are not already a Power Platform developer, they are open to recruiting someone with a C# or SharePoint development background who is interested in expanding their skills working with Power Platform technology A great culture is in place which is friendly, supportive and fun is encouraged! You will be supported to continue your learning by getting the latest certifications. Key Responsibilities: Building new and enhancing existing SharePoint and Power Platform business applications. Integrate Power Platform apps with a variety of data sources including CDS, SQL Server, SharePoint and various applications exposing APIs. Collaborating with business operations staff and IS business analysts/architects to understand requirements and translate them into Power Platform solutions Supporting and taking hands-on responsibility for solution deployment and provisioning activities Working with our DevOps team and supporting the improvement of our software development tools, frameworks and processes with a particular focus on adapting them for SharePoint and Power Platform technologies Identify opportunities for using technology innovations to improve our business and leading/participating in prototype exercises to prove them Skills and experience Development experience building Power Platform apps and evolving them At least 3 years' experience as a software developer, ideally working with Microsoft technologies Proven ability to collaborate with business users to capture and elaborate requirements to translate into working solutions A strong delivery focus complemented by good planning and estimating skills This role will be hybrid with 2 - 3 days per week in the office in central Manchester so you must be commutable. 30,000 - 40,000 based on experience - Great benefits You must have the right to work in the UK as sponsorship is not provided. Please reach out to me on (phone number removed) or (url removed) to find out more information and get your application moving!
Apr 19, 2024
Full time
Power Platform Developer opportunity to join a Manchester based technology team in a software development role that will keep you close to both business users and hands on development work The technical environment is Microsoft centric with core systems of Dynamics 365 CE, Dynamics 365 F&O and Office 365 integrated with a range of in-house developed Azure deployed services and portals, and a Windows based mobile platform If you are not already a Power Platform developer, they are open to recruiting someone with a C# or SharePoint development background who is interested in expanding their skills working with Power Platform technology A great culture is in place which is friendly, supportive and fun is encouraged! You will be supported to continue your learning by getting the latest certifications. Key Responsibilities: Building new and enhancing existing SharePoint and Power Platform business applications. Integrate Power Platform apps with a variety of data sources including CDS, SQL Server, SharePoint and various applications exposing APIs. Collaborating with business operations staff and IS business analysts/architects to understand requirements and translate them into Power Platform solutions Supporting and taking hands-on responsibility for solution deployment and provisioning activities Working with our DevOps team and supporting the improvement of our software development tools, frameworks and processes with a particular focus on adapting them for SharePoint and Power Platform technologies Identify opportunities for using technology innovations to improve our business and leading/participating in prototype exercises to prove them Skills and experience Development experience building Power Platform apps and evolving them At least 3 years' experience as a software developer, ideally working with Microsoft technologies Proven ability to collaborate with business users to capture and elaborate requirements to translate into working solutions A strong delivery focus complemented by good planning and estimating skills This role will be hybrid with 2 - 3 days per week in the office in central Manchester so you must be commutable. 30,000 - 40,000 based on experience - Great benefits You must have the right to work in the UK as sponsorship is not provided. Please reach out to me on (phone number removed) or (url removed) to find out more information and get your application moving!
Are you currently working in the IT/Tech Industry and want to utilise your skills? Are you looking for a role where you can add value and progress your career? If the answer is yes! Then this may be the role for you: Job Title: First Line Support - Service Desk Analyst My client is a leading global technology solutions provider, delivering operational excellence and industry-standard practices across various sectors. With over 25 years of expertise, their commitment has made them a trusted partner for clients worldwide. Located in York, they prioritise building strong relationships and fostering a positive work environment. This position involves owning, assessing, and directing user queries and technical incidents for internal and external customers. The role requires integration into the internal IT processes and support across all divisions to ensure service excellence and customer success. Responsibilities: Handle first and second level user queries for both internal and external customers. Proactively monitor systems and equipment status. Manage and prioritise incidents effectively, utilising incident management best practices. Provide support via phone, email, or remote assistance. Collaborate with other divisions to expedite issue resolution. Assist in producing customer reports with relevant information. Desirable requirements: Technical experience in operating systems (Microsoft Windows), Active Directory, Mimecast, Microsoft Office tools, Microsoft Teams & SharePoint, laptop maintenance, and security services. Familiarity with technology brands such as Dell, Cisco, HP, and NetApp. Proficiency in Microsoft Word, Excel, and PowerPoint. Experience in data center technologies. Familiarity with Service Desk tools such as ServiceNow. Mandatory requirements: Previous IT working background. Excellent customer focus and communication skills. Strong analytical capabilities. Ability to work independently and in a team. Possession of a full driving license. Ability to work from the office in York 5 days per week. If this sounds like you, then please contact Natalie on (phone number removed) or (url removed)
Apr 19, 2024
Full time
Are you currently working in the IT/Tech Industry and want to utilise your skills? Are you looking for a role where you can add value and progress your career? If the answer is yes! Then this may be the role for you: Job Title: First Line Support - Service Desk Analyst My client is a leading global technology solutions provider, delivering operational excellence and industry-standard practices across various sectors. With over 25 years of expertise, their commitment has made them a trusted partner for clients worldwide. Located in York, they prioritise building strong relationships and fostering a positive work environment. This position involves owning, assessing, and directing user queries and technical incidents for internal and external customers. The role requires integration into the internal IT processes and support across all divisions to ensure service excellence and customer success. Responsibilities: Handle first and second level user queries for both internal and external customers. Proactively monitor systems and equipment status. Manage and prioritise incidents effectively, utilising incident management best practices. Provide support via phone, email, or remote assistance. Collaborate with other divisions to expedite issue resolution. Assist in producing customer reports with relevant information. Desirable requirements: Technical experience in operating systems (Microsoft Windows), Active Directory, Mimecast, Microsoft Office tools, Microsoft Teams & SharePoint, laptop maintenance, and security services. Familiarity with technology brands such as Dell, Cisco, HP, and NetApp. Proficiency in Microsoft Word, Excel, and PowerPoint. Experience in data center technologies. Familiarity with Service Desk tools such as ServiceNow. Mandatory requirements: Previous IT working background. Excellent customer focus and communication skills. Strong analytical capabilities. Ability to work independently and in a team. Possession of a full driving license. Ability to work from the office in York 5 days per week. If this sounds like you, then please contact Natalie on (phone number removed) or (url removed)
Are you currently working in the IT/Tech Industry and want to utilise your skills? Are you looking for a role where you can add value and progress your career? If the answer is yes! Then this may be the role for you: Job Title: First Line Support - Service Desk Analyst My client is a leading global technology solutions provider, delivering operational excellence and industry-standard practices across various sectors. With over 25 years of expertise, their commitment has made them a trusted partner for clients worldwide. Located in York, they prioritise building strong relationships and fostering a positive work environment. This position involves owning, assessing, and directing user queries and technical incidents for internal and external customers. The role requires integration into the internal IT processes and support across all divisions to ensure service excellence and customer success. Responsibilities: Handle first and second level user queries for both internal and external customers. Proactively monitor systems and equipment status. Manage and prioritise incidents effectively, utilising incident management best practices. Provide support via phone, email, or remote assistance. Collaborate with other divisions to expedite issue resolution. Assist in producing customer reports with relevant information. Desirable requirements: Technical experience in operating systems (Microsoft Windows), Active Directory, Mimecast, Microsoft Office tools, Microsoft Teams & SharePoint, laptop maintenance, and security services. Familiarity with technology brands such as Dell, Cisco, HP, and NetApp. Proficiency in Microsoft Word, Excel, and PowerPoint. Experience in data center technologies. Familiarity with Service Desk tools such as ServiceNow. Mandatory requirements: Previous IT working background. Excellent customer focus and communication skills. Strong analytical capabilities. Ability to work independently and in a team. Possession of a full driving license. Ability to work from the office in York 5 days per week. If this sounds like you, then please contact Natalie on or
Apr 18, 2024
Full time
Are you currently working in the IT/Tech Industry and want to utilise your skills? Are you looking for a role where you can add value and progress your career? If the answer is yes! Then this may be the role for you: Job Title: First Line Support - Service Desk Analyst My client is a leading global technology solutions provider, delivering operational excellence and industry-standard practices across various sectors. With over 25 years of expertise, their commitment has made them a trusted partner for clients worldwide. Located in York, they prioritise building strong relationships and fostering a positive work environment. This position involves owning, assessing, and directing user queries and technical incidents for internal and external customers. The role requires integration into the internal IT processes and support across all divisions to ensure service excellence and customer success. Responsibilities: Handle first and second level user queries for both internal and external customers. Proactively monitor systems and equipment status. Manage and prioritise incidents effectively, utilising incident management best practices. Provide support via phone, email, or remote assistance. Collaborate with other divisions to expedite issue resolution. Assist in producing customer reports with relevant information. Desirable requirements: Technical experience in operating systems (Microsoft Windows), Active Directory, Mimecast, Microsoft Office tools, Microsoft Teams & SharePoint, laptop maintenance, and security services. Familiarity with technology brands such as Dell, Cisco, HP, and NetApp. Proficiency in Microsoft Word, Excel, and PowerPoint. Experience in data center technologies. Familiarity with Service Desk tools such as ServiceNow. Mandatory requirements: Previous IT working background. Excellent customer focus and communication skills. Strong analytical capabilities. Ability to work independently and in a team. Possession of a full driving license. Ability to work from the office in York 5 days per week. If this sounds like you, then please contact Natalie on or
Exciting opportunity for an Application Analyst to join a growing business based in Oxford, supporting a varied of applications & systems used across the business, offering up to £38,000 plus excellent benefits (including hybrid working!) The Role The Application Analyst role is responsible for: supporting several applications / systems used across the business (e.g. ERP, Azure, Power BI, SharePoint, HR software, MS Office Suite) providing direct support to users, as well as acting as an escalation point to the service desk (2nd-3rd line) support on a variety of software projects (constructing user guides, documentation, training etc.) support on software implementation (gathering requirements, testing, implementation etc.) install and configure software applications About you Applicants for the Application Analyst role will have: experience supporting ERP systems (e.g. NetSuite) experience of supporting the MS Office Suite (e.g. Office 365, Power BI, Azure, SharePoint) experience of database fundamentals (SQL Server, data management, data extraction etc.) excellent support and service skills eagerness to learn new technologies with a proactive and self-starter approach On offer Excellent career prospects and opportunities to learn new technologies, salary up to £38,000 plus excellent benefits, and hybrid working Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
Apr 18, 2024
Full time
Exciting opportunity for an Application Analyst to join a growing business based in Oxford, supporting a varied of applications & systems used across the business, offering up to £38,000 plus excellent benefits (including hybrid working!) The Role The Application Analyst role is responsible for: supporting several applications / systems used across the business (e.g. ERP, Azure, Power BI, SharePoint, HR software, MS Office Suite) providing direct support to users, as well as acting as an escalation point to the service desk (2nd-3rd line) support on a variety of software projects (constructing user guides, documentation, training etc.) support on software implementation (gathering requirements, testing, implementation etc.) install and configure software applications About you Applicants for the Application Analyst role will have: experience supporting ERP systems (e.g. NetSuite) experience of supporting the MS Office Suite (e.g. Office 365, Power BI, Azure, SharePoint) experience of database fundamentals (SQL Server, data management, data extraction etc.) excellent support and service skills eagerness to learn new technologies with a proactive and self-starter approach On offer Excellent career prospects and opportunities to learn new technologies, salary up to £38,000 plus excellent benefits, and hybrid working Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
Project Analyst Salary: Competitive Full time/37 hrs a week/permanent and FTC opportunities available Location: Huntingdon Join our team and make a difference! We are looking for passionate individuals who may have experience of delivering enterprise-wide change programmes - if this resonates, we would love to hear from you. We have a wide enhancement portfolio that needs to deliver and enable adoption of digital, operational, asset and cultural change. You'll be supporting with leading one of our strategic changes to enable our purpose of loving every drop and to build a sustainable business for the future. What you'll be doing: As our Project Analyst, you will support the delivery of a number of projects within the business, working as part of a project team or wider programme team. You will also be responsible for assisting the project manager in delivering a range of project tasks necessary for the project to deliver on its objectives and stated benefits to its time, cost and quality. You'll be responsible for some elements delivery, this will include data analysis and assessing business problems through a range of improvement techniques, workshop facilitation and using data to support the formation of business cases and track the performance of change, working closely with end users. As a valued employee you'll be entitled to: -Competitive pension scheme - Anglian Water double-matches your contributions up to 6% -Personal private health care -Annual bonus scheme -Opportunity to volunteer do unpaid work in the community -23 days leave, rising with service + Bank Holidays, with the option to swap Christmas and Easter holidays for those celebrated by your religion -Life Cover at 8x your salary -Personal Accident cover - up to 5x your salary -Flexible benefits to support your wellbeing and lifestyle -Lots of great benefits including 20% off new EE mobile contracts, discounted cinema tickets and a Cycle2Work scheme -Free parking at all offices, site and leisure parks What does it take to be successful? Knowledge and experience of collating and analysing large amounts of data Experience using and applying continuous improvement or lean techniques. Recognised project management qualification would also be desirable Experience in projects, applying Project Management techniques and methodology would be ideal but not essential Excellent knowledge and experience of Office 365 applications. Including: MS Project, Excel, PowerPoint, Word, SharePoint, Forms, Outlook, Planner. (Power BI desirable) Inclusion at Anglian Water: Join us and make a difference. Our customers come from a wide range of backgrounds, and we think our workplace should reflect that. We are committed to making sure all our colleagues feel they belong and are supported to succeed. Together with our fellow water companies, we are committed to the Social Mobility Pledge; we are also a signatory to Business in the Community's Race at Work charter; we hold the Armed Forces Gold Covenant for Employers; we are an accredited Disability Confident employer and we play a leading part in the Women's Utility Network.
Apr 18, 2024
Full time
Project Analyst Salary: Competitive Full time/37 hrs a week/permanent and FTC opportunities available Location: Huntingdon Join our team and make a difference! We are looking for passionate individuals who may have experience of delivering enterprise-wide change programmes - if this resonates, we would love to hear from you. We have a wide enhancement portfolio that needs to deliver and enable adoption of digital, operational, asset and cultural change. You'll be supporting with leading one of our strategic changes to enable our purpose of loving every drop and to build a sustainable business for the future. What you'll be doing: As our Project Analyst, you will support the delivery of a number of projects within the business, working as part of a project team or wider programme team. You will also be responsible for assisting the project manager in delivering a range of project tasks necessary for the project to deliver on its objectives and stated benefits to its time, cost and quality. You'll be responsible for some elements delivery, this will include data analysis and assessing business problems through a range of improvement techniques, workshop facilitation and using data to support the formation of business cases and track the performance of change, working closely with end users. As a valued employee you'll be entitled to: -Competitive pension scheme - Anglian Water double-matches your contributions up to 6% -Personal private health care -Annual bonus scheme -Opportunity to volunteer do unpaid work in the community -23 days leave, rising with service + Bank Holidays, with the option to swap Christmas and Easter holidays for those celebrated by your religion -Life Cover at 8x your salary -Personal Accident cover - up to 5x your salary -Flexible benefits to support your wellbeing and lifestyle -Lots of great benefits including 20% off new EE mobile contracts, discounted cinema tickets and a Cycle2Work scheme -Free parking at all offices, site and leisure parks What does it take to be successful? Knowledge and experience of collating and analysing large amounts of data Experience using and applying continuous improvement or lean techniques. Recognised project management qualification would also be desirable Experience in projects, applying Project Management techniques and methodology would be ideal but not essential Excellent knowledge and experience of Office 365 applications. Including: MS Project, Excel, PowerPoint, Word, SharePoint, Forms, Outlook, Planner. (Power BI desirable) Inclusion at Anglian Water: Join us and make a difference. Our customers come from a wide range of backgrounds, and we think our workplace should reflect that. We are committed to making sure all our colleagues feel they belong and are supported to succeed. Together with our fellow water companies, we are committed to the Social Mobility Pledge; we are also a signatory to Business in the Community's Race at Work charter; we hold the Armed Forces Gold Covenant for Employers; we are an accredited Disability Confident employer and we play a leading part in the Women's Utility Network.
Power Apps Developer Remote - UK 55-60k Package + Great Benefits Our globally recognised consultancy client specialises in software licensing and transformational infrastructure solutions. This fantastic company has grown enormously across the board, doubling in size over the last 2 years. To meet expectations, they now have an immediate and exciting opening for a Power Apps Developer The Role: Assist with customer meetings and proposal writing Design robust and technically stable Infrastructure solutions for customers Produce high-quality technical proposals and installation documentation Work with stakeholders to understand business requirements and translate them into functional specifications Develop and implement custom applications using PowerApps, Power Automate, and the Common Data Service Create user interfaces and workflows that are intuitive, easy to use, and meet business needs Test, troubleshoot, and maintain applications, ensuring they meet quality and performance standards Collaborate with other IT teams, including developers, business analysts, and project managers, to ensure that applications are integrated with other systems and processes Keep up to date with new technologies and industry trends related to the Power Platform Document technical specifications, test plans, and user manuals Provide technical support and guidance to end-users and other IT teams Continue to maintain all technical accreditations Skills Required: Bachelor's degree in computer science or a related field, or equivalent work experience 2-3+ years experience developing applications using PowerApps, Power Automate, and the Common Data Service Strong knowledge of modern web technologies, including HTML, CSS, JavaScript, and TypeScript Experience working with APIs and web services Familiarity with agile development methodologies and the software development life cycle Excellent problem-solving skills and the ability to think creatively to design effective solutions Strong communication skills, both verbal and written Ability to work independently and in a team environment Microsoft Power Platform certifications (advantageous) Experience of integration with SharePoint, Teams, and Power Bi The Certus Recruitment Group is an established and experienced specialist consultancy providing sales, marketing, and IT recruitment services to the business community throughout the UK, Europe, North America, and Australia.
Apr 13, 2024
Full time
Power Apps Developer Remote - UK 55-60k Package + Great Benefits Our globally recognised consultancy client specialises in software licensing and transformational infrastructure solutions. This fantastic company has grown enormously across the board, doubling in size over the last 2 years. To meet expectations, they now have an immediate and exciting opening for a Power Apps Developer The Role: Assist with customer meetings and proposal writing Design robust and technically stable Infrastructure solutions for customers Produce high-quality technical proposals and installation documentation Work with stakeholders to understand business requirements and translate them into functional specifications Develop and implement custom applications using PowerApps, Power Automate, and the Common Data Service Create user interfaces and workflows that are intuitive, easy to use, and meet business needs Test, troubleshoot, and maintain applications, ensuring they meet quality and performance standards Collaborate with other IT teams, including developers, business analysts, and project managers, to ensure that applications are integrated with other systems and processes Keep up to date with new technologies and industry trends related to the Power Platform Document technical specifications, test plans, and user manuals Provide technical support and guidance to end-users and other IT teams Continue to maintain all technical accreditations Skills Required: Bachelor's degree in computer science or a related field, or equivalent work experience 2-3+ years experience developing applications using PowerApps, Power Automate, and the Common Data Service Strong knowledge of modern web technologies, including HTML, CSS, JavaScript, and TypeScript Experience working with APIs and web services Familiarity with agile development methodologies and the software development life cycle Excellent problem-solving skills and the ability to think creatively to design effective solutions Strong communication skills, both verbal and written Ability to work independently and in a team environment Microsoft Power Platform certifications (advantageous) Experience of integration with SharePoint, Teams, and Power Bi The Certus Recruitment Group is an established and experienced specialist consultancy providing sales, marketing, and IT recruitment services to the business community throughout the UK, Europe, North America, and Australia.
Location UK Wide The job on offer Here at Capgemini our Testing function is responsible for all aspects of testing services focusing on developing our capability and introducing transformation to our existing accounts. We see various levels of maturity within our client's IT Software Development Lifecycle. Some are just starting off on their testing transformation journey, whilst some of the more mature organisations are moving to a much more optimised, 'Dev-Ops' operation. Our aim within the Testing practice is to help our customers evolve and innovate their testing landscape regardless of their maturity. Your role You will typically report to the Test Manager/Test Lead on a given testing assignment and the role will be carried out at a wide variety of Capgemini and client sites. Central to the role is the definition, development and execution of technical testing throughout the complete development lifecycle, from project initiation through to delivery. Produce Test Approaches modelled around using Test automation as the base Produce Integration Automation Test scripts, data and scenarios in accordance with the documented approach. Embed, Run and maintain the automated tests prescribed within the Automation Test Framework Analyse (and document if needed) defects discovered during test runs Work with the Technical Lead and other resources across the development and environments teams to rectify and retest issues encountered during testing. Your profile We are looking for the highest calibre individuals who exhibit the following attributes, experience and skills that enable them to deliver rapid value to our clients: Demonstrable experience of validating application quality through measures including functional, performance, vulnerabilities, defects and static analysis results Demonstrable Experience of conducting Functional & Non-Functional testing using appropriate tool set. Experience of testing Middleware and API's using tools like RestAssured, Postman, SoapUI, OR similar Demonstrable Experience of using testing test management & Defect Management tools like HP Quality Centre, JIRA, Confluence, SharePoint or other similar tools. Strong experience of working in a DevOps delivery environment and teams with exposure to Continuous integration delivery tools/environment Experience in Agile Scrum/BDD methodologies Experience of using tools like Gherkin, cucumber and similar Demonstrable experience of introducing or using test automation in everyday facets of test lifecycle. Experience in any programme language like C, C#, Java, Python (desired) Experience of using any of the performance measuring tools like Jmeter, Blazemeter, Eggplant , HP Load Runner, Grinder or similar would be a plus Knowledge of Databases like Oracle 10g/11g or SQL server Candidate must be security clearable Why Capgemini is unique Capgemini offers the opportunity to shape your career path, based on your interests and ambitions. For example, if you want to become a 'People Manager' Connected Manager learning journey is there for you. If you want to become an 'Architect' our Global Architect Community offerings can help you get there. Benefit from learning for life with Capgemini's unique and innovative L&D offering. This is driven by our digital learning platform 'Next' and our 'Learning for all' mindset. Get the future you want Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 300,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion. 'Get the Future You Want '
Sep 22, 2022
Full time
Location UK Wide The job on offer Here at Capgemini our Testing function is responsible for all aspects of testing services focusing on developing our capability and introducing transformation to our existing accounts. We see various levels of maturity within our client's IT Software Development Lifecycle. Some are just starting off on their testing transformation journey, whilst some of the more mature organisations are moving to a much more optimised, 'Dev-Ops' operation. Our aim within the Testing practice is to help our customers evolve and innovate their testing landscape regardless of their maturity. Your role You will typically report to the Test Manager/Test Lead on a given testing assignment and the role will be carried out at a wide variety of Capgemini and client sites. Central to the role is the definition, development and execution of technical testing throughout the complete development lifecycle, from project initiation through to delivery. Produce Test Approaches modelled around using Test automation as the base Produce Integration Automation Test scripts, data and scenarios in accordance with the documented approach. Embed, Run and maintain the automated tests prescribed within the Automation Test Framework Analyse (and document if needed) defects discovered during test runs Work with the Technical Lead and other resources across the development and environments teams to rectify and retest issues encountered during testing. Your profile We are looking for the highest calibre individuals who exhibit the following attributes, experience and skills that enable them to deliver rapid value to our clients: Demonstrable experience of validating application quality through measures including functional, performance, vulnerabilities, defects and static analysis results Demonstrable Experience of conducting Functional & Non-Functional testing using appropriate tool set. Experience of testing Middleware and API's using tools like RestAssured, Postman, SoapUI, OR similar Demonstrable Experience of using testing test management & Defect Management tools like HP Quality Centre, JIRA, Confluence, SharePoint or other similar tools. Strong experience of working in a DevOps delivery environment and teams with exposure to Continuous integration delivery tools/environment Experience in Agile Scrum/BDD methodologies Experience of using tools like Gherkin, cucumber and similar Demonstrable experience of introducing or using test automation in everyday facets of test lifecycle. Experience in any programme language like C, C#, Java, Python (desired) Experience of using any of the performance measuring tools like Jmeter, Blazemeter, Eggplant , HP Load Runner, Grinder or similar would be a plus Knowledge of Databases like Oracle 10g/11g or SQL server Candidate must be security clearable Why Capgemini is unique Capgemini offers the opportunity to shape your career path, based on your interests and ambitions. For example, if you want to become a 'People Manager' Connected Manager learning journey is there for you. If you want to become an 'Architect' our Global Architect Community offerings can help you get there. Benefit from learning for life with Capgemini's unique and innovative L&D offering. This is driven by our digital learning platform 'Next' and our 'Learning for all' mindset. Get the future you want Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 300,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion. 'Get the Future You Want '
Application Management Analyst UK Defence Academy - Swindon Fixed Term Contract - 12 Months (Maternity Cover) Full time, 37 hours £30,000- £33,000 Per Annum Sitting within a beautiful and secure site, the Defence Academy hosts 2 lakes and is surrounded by acres of scenic woodland. The Academy trains the future commanders and staff officers of all three UK Armed Services and those from many countries around the world. The Application Management Analyst is responsible for the day to day support of all bespoke and specified COTS business applications used at the Defence Academy. A key part of the role is the full business improvement lifecycle for service enhancements to COTS applications, including requirements, design, build, test, and implementation (both technical and business aspects). Strategic COTS applications are Power BI, SharePoint 2016, TOPdesk and CAFM Explorer. The Main duties of this role will involve but are not limited to: Second line support for business applications Service enhancements for COTS applications Data reports through transact SQL, SQL Reporting Services or Power BI System testing of bespoke application improvements Support of all business facing bespoke and COTS applications including SME knowledge of these applications, and underlying databases, to maximise the benefits to the Defence Academy. Respond to support calls, providing 2nd line support for the applications supported by this position, diagnosing problems and providing guidance to users on correct use of applications where necessary. Monitoring of the Development Team support call queue. Resolution of support calls, entering accurate details into the call management system, adhering to defined policies and procedures, and ensuring SLA's are met. Configuration and business implementation of COTS applications for initial rollout to the business. The full business improvement lifecycle for functionality enhancements to COTS applications, including requirements, design, build, test, implementation (both technical and business aspects), project management and governance. Data services including one off data extracts, creation of self-service reports, batch loading data, data value corrections and spreadsheet analysis and optimisation. Produce test plans and carry out testing of newly developed applications, updates and bug fixes, reviewing functionality against specifications. Support of the JSCSC wargames exercises. Writing user and technical documentation to support applications. Provide training and demonstrations on in-house developed applications to relevant users. Integrate fully and be a proactive member of the IT Team supporting other individuals to contribute to the overall success of the team. It is a condition of employment that all employees undertake any reasonable task, within any department or area, that they are directed to perform which is relevant to the company's task at the Defence Academy, and is within the competence and ability of the employee. #sercoap What we are looking for in our candidates:
Oct 03, 2021
Full time
Application Management Analyst UK Defence Academy - Swindon Fixed Term Contract - 12 Months (Maternity Cover) Full time, 37 hours £30,000- £33,000 Per Annum Sitting within a beautiful and secure site, the Defence Academy hosts 2 lakes and is surrounded by acres of scenic woodland. The Academy trains the future commanders and staff officers of all three UK Armed Services and those from many countries around the world. The Application Management Analyst is responsible for the day to day support of all bespoke and specified COTS business applications used at the Defence Academy. A key part of the role is the full business improvement lifecycle for service enhancements to COTS applications, including requirements, design, build, test, and implementation (both technical and business aspects). Strategic COTS applications are Power BI, SharePoint 2016, TOPdesk and CAFM Explorer. The Main duties of this role will involve but are not limited to: Second line support for business applications Service enhancements for COTS applications Data reports through transact SQL, SQL Reporting Services or Power BI System testing of bespoke application improvements Support of all business facing bespoke and COTS applications including SME knowledge of these applications, and underlying databases, to maximise the benefits to the Defence Academy. Respond to support calls, providing 2nd line support for the applications supported by this position, diagnosing problems and providing guidance to users on correct use of applications where necessary. Monitoring of the Development Team support call queue. Resolution of support calls, entering accurate details into the call management system, adhering to defined policies and procedures, and ensuring SLA's are met. Configuration and business implementation of COTS applications for initial rollout to the business. The full business improvement lifecycle for functionality enhancements to COTS applications, including requirements, design, build, test, implementation (both technical and business aspects), project management and governance. Data services including one off data extracts, creation of self-service reports, batch loading data, data value corrections and spreadsheet analysis and optimisation. Produce test plans and carry out testing of newly developed applications, updates and bug fixes, reviewing functionality against specifications. Support of the JSCSC wargames exercises. Writing user and technical documentation to support applications. Provide training and demonstrations on in-house developed applications to relevant users. Integrate fully and be a proactive member of the IT Team supporting other individuals to contribute to the overall success of the team. It is a condition of employment that all employees undertake any reasonable task, within any department or area, that they are directed to perform which is relevant to the company's task at the Defence Academy, and is within the competence and ability of the employee. #sercoap What we are looking for in our candidates:
Allen Lane are delighted to be working with Action for Children on the recruitment of a number of exciting roles that will directly manage them through an exciting 3 year digital transformation programme. This is a wonderful opportunity to become part of a leading UK Charity that help hundreds of thousands of children every year across over four hundred services. Their successful reach and impact is reliant on the sound infrastructure that supports their frontline services, including technology and digital. This is a fantastic opportunity to join at this exciting time as Residential Services Systems Analyst. The role: Provide the first point of contact for colleagues across Children's Services to ensure that Children's Information Systems are fit for purpose and to deliver a responsive, high quality service, in accordance with the agreed service level targets (ie technical, quality and process targets). Proactively review existing and critically evaluating new processes in order to drive improvement in the provision of services and data. To aid with the design, testing and delivery of new system functionality. Complete regular data cleansing and housekeeping activities to ensure that the information produced from Children's Information Systems is accurate and continuously maintained in line with operational, audit and legislative requirements. Produce training materials through collaboration with the IT Systems Training Team as required in line with user feedback and system improvement initiatives. What they need from you: Proven experience of using O365 applications, including Word, Sharepoint, OneDrive, Excel to Advanced level, PowerPoint and Outlook Previous experience of systems administration in a social care systems context. Proven experience of proactively analysing reporting requirements and producing deliverables (dashboards/reports) Experience of the full development life cycle, including customer/user experience and implementation with a diverse range of stakeholders to time, cost and quality requirements. Ability to plan, prepare and execute software tests of application components for unit and system testing and delivering systems training. This role will be predominantly working from home with only occasional travel required to Watford. Candidates nationwide will be considered as long as they are willing to travel to Watford if required. Employee benefits include: 29 days annual leave per year plus bank holidays Childcare vouchers Cycle scheme Discount portal - discount off high street brands, concierge, travel agency Wellbeing support
Oct 02, 2021
Full time
Allen Lane are delighted to be working with Action for Children on the recruitment of a number of exciting roles that will directly manage them through an exciting 3 year digital transformation programme. This is a wonderful opportunity to become part of a leading UK Charity that help hundreds of thousands of children every year across over four hundred services. Their successful reach and impact is reliant on the sound infrastructure that supports their frontline services, including technology and digital. This is a fantastic opportunity to join at this exciting time as Residential Services Systems Analyst. The role: Provide the first point of contact for colleagues across Children's Services to ensure that Children's Information Systems are fit for purpose and to deliver a responsive, high quality service, in accordance with the agreed service level targets (ie technical, quality and process targets). Proactively review existing and critically evaluating new processes in order to drive improvement in the provision of services and data. To aid with the design, testing and delivery of new system functionality. Complete regular data cleansing and housekeeping activities to ensure that the information produced from Children's Information Systems is accurate and continuously maintained in line with operational, audit and legislative requirements. Produce training materials through collaboration with the IT Systems Training Team as required in line with user feedback and system improvement initiatives. What they need from you: Proven experience of using O365 applications, including Word, Sharepoint, OneDrive, Excel to Advanced level, PowerPoint and Outlook Previous experience of systems administration in a social care systems context. Proven experience of proactively analysing reporting requirements and producing deliverables (dashboards/reports) Experience of the full development life cycle, including customer/user experience and implementation with a diverse range of stakeholders to time, cost and quality requirements. Ability to plan, prepare and execute software tests of application components for unit and system testing and delivering systems training. This role will be predominantly working from home with only occasional travel required to Watford. Candidates nationwide will be considered as long as they are willing to travel to Watford if required. Employee benefits include: 29 days annual leave per year plus bank holidays Childcare vouchers Cycle scheme Discount portal - discount off high street brands, concierge, travel agency Wellbeing support
Governance Risk and Control Analyst / Tester IT Security / Cyber Security International Bank Work from home / London 6 months initially £586.50 pd all-in figure PAYE As a trusted and established IT recruitment partner to this international bank, we have been asked to assist in the hire of a Governance Risk and Control Analyst / Tester. This role sits within IT Risk, Security & Control and covers cyber security strategy maintenance and tactical planning and operations to provide IT Security protection, governance, risk management and reporting. Main Purpose of the Role: To conduct controls testing of cybersecurity controls against industry security frameworks (e.g., SOX ISO27001. NIST Cybersecurity Improvement framework, FFIEC): Key Responsibilities: Interviewing business and technology stakeholders responsible for controls (technical and non-technical) Developing risk and controls matrices Assessing control design Developing a testing strategy for testing operating effectiveness of controls Identifying and reviewing the relevant evidence required to demonstrate the operating effectiveness Arriving at informed conclusions regarding gaps in control operating effectiveness Documentation of risks, gaps, findings and recommended actions Preparing accurate reports and using tools such as PowerPoint, Word, Excel, SharePoint, Open Pages Essential skill Experience of working as an IT auditor, security auditor or governance, risk and compliance analyst Good understanding of cybersecurity/IT control frameworks including but not limited to frameworks from SOX, FFIEC, ISO27001, NIST, Cloud Security Alliance, and PCI-DSS Proven understanding of current best practice approach to security assurance and the application of security frameworks Experience in project management Experience of security risk management Broad knowledge of computer, networking and IT security systems including operating systems, databases, firewalls, SIEM, DLP etc This role may suit individuals who have held the following roles: IT Security Analyst, IT Security Auditor, IT Security Consultant. £586.50 pd all-in figure PAYE (This is the figure we would pay your nominated umbrella. It includes holiday accrual. All statutory taxes would come out of this figure). Deerfoot IT is one of the UK's most established, independent IT recruitment specialists. We are keen to foster strong relationships with IT consultants based on providing a transparent and supportive service. Now in our 24th year we pay promptly and are a stable contracting partner in good financial health. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. ). We never send your CV without your email authorisation.
Sep 13, 2021
Full time
Governance Risk and Control Analyst / Tester IT Security / Cyber Security International Bank Work from home / London 6 months initially £586.50 pd all-in figure PAYE As a trusted and established IT recruitment partner to this international bank, we have been asked to assist in the hire of a Governance Risk and Control Analyst / Tester. This role sits within IT Risk, Security & Control and covers cyber security strategy maintenance and tactical planning and operations to provide IT Security protection, governance, risk management and reporting. Main Purpose of the Role: To conduct controls testing of cybersecurity controls against industry security frameworks (e.g., SOX ISO27001. NIST Cybersecurity Improvement framework, FFIEC): Key Responsibilities: Interviewing business and technology stakeholders responsible for controls (technical and non-technical) Developing risk and controls matrices Assessing control design Developing a testing strategy for testing operating effectiveness of controls Identifying and reviewing the relevant evidence required to demonstrate the operating effectiveness Arriving at informed conclusions regarding gaps in control operating effectiveness Documentation of risks, gaps, findings and recommended actions Preparing accurate reports and using tools such as PowerPoint, Word, Excel, SharePoint, Open Pages Essential skill Experience of working as an IT auditor, security auditor or governance, risk and compliance analyst Good understanding of cybersecurity/IT control frameworks including but not limited to frameworks from SOX, FFIEC, ISO27001, NIST, Cloud Security Alliance, and PCI-DSS Proven understanding of current best practice approach to security assurance and the application of security frameworks Experience in project management Experience of security risk management Broad knowledge of computer, networking and IT security systems including operating systems, databases, firewalls, SIEM, DLP etc This role may suit individuals who have held the following roles: IT Security Analyst, IT Security Auditor, IT Security Consultant. £586.50 pd all-in figure PAYE (This is the figure we would pay your nominated umbrella. It includes holiday accrual. All statutory taxes would come out of this figure). Deerfoot IT is one of the UK's most established, independent IT recruitment specialists. We are keen to foster strong relationships with IT consultants based on providing a transparent and supportive service. Now in our 24th year we pay promptly and are a stable contracting partner in good financial health. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. ). We never send your CV without your email authorisation.
JOB OVERVIEW : Technical Business Analyst ideally with financial services experience and experience of working with API's. Great opportunity to work with a diverse cutting-edge tech stack! REMOTE WORKING AVAILABLE! Contract type: Permanent employment contract with excellent comprehensive benefits package. Salary : Negotiable depending on experience c£40,000-c£45,000+ basic salary p.a plus excellent benefits package including up to 10% bonus, 26 days holiday, pension, health, ++ Location :- For those living within 60 miles of my clients central Bournemouth office up to 3 days per week home-working is permitted! For those further than 60 miles from my client's central Bournemouth up to 5 days per week remote-working is permitted! THE COMPANY:- My client based in Bournemouth, Dorset is an established, innovative technology company within the financial services sector. For years they have designed and built exceptional technology which has hugely increased efficiciencies within their market sector. My client has enjoyed strong growth year on year for the last 7 years. My client offers employees a truly exciting and rewarding place to work and lots of career development opportunities along with a commitment to learning new skills. You'll get to work with truely market leading software products built with a cutting edge technology stack. My client values the importance of a great company culture which contributes to them being a fantastic and rewarding company to work for! THE ROLE:- Due to growth, My client are now recruiting for a Technical Business Analyst to join their established team. You'll work closely with business stakeholders, the development team, and QA to ensure accurate implementation of the business' requests. You'll be an experienced Business Analyst who has worked within financial services, with strong technical analysis skills and experience of working with API's. You'll also be passionate about technology, a self-starter with strong problem-solving skills and be looking to join an award-winning technology company who are driving innovate change in their market space. Your responsibilities as Business Analyst will include: Conducting full lifecycle analysis to design solutions and write business requirements and technical specifications Communicate with internal colleagues to understand the needs of departments and the organisation as a whole Producing technical documents based on detailed analysis of multiple data sources Working with internal and external customers to determine business priorities, solution requirements and information needs Collect, organise and analyse large data sets with attention to detail and accuracy Use data modelling practices to analyse your findings and create suggestions for strategic and operational improvements and changes Writing and executing database queries About you: You'll have at least 3 years Business Analyst experience ideally including within financial services Experience working with Agile methodologies and processes Experience with reporting packages, reporting tools, data mapping and transformation, technical analysis, APIs and ETL frameworks Strong knowledge of data models, database design, and data mining The ability to understand complex web applications WHAT'S ON OFFER:- Along with the chance to work for a growing market leader who offers a superb working environment, company culture and very high staff retention ration my client offers; - A highly competitive rate / salary, continuing professional development and ongoing training! - A truely collaborative style of working and the opportunity to work with an extremely well-respected Lead BA keen to further develop your skill set. - remote working - An extremely pleasant and professional working environment with like-minded BA enthusiasts. IF you are a strong match to the specific requirements for this role then please apply with a CV as soon as possible. Candidates who are not a close match sadly cannot be considered. Keywords; Business Intelligence, Analyst, Data, Business, Systems, SQL Server, BI, SSRS, SSAS, SSIS, reports, reporting, Database, DBA, data warehouse, software developer, engineer, programmer, Microsoft SQL Server, T-SQL, SQL Server Reporting Services (SSRS), SQL Server Integration Services (SSIS) and SQL Server Analysis Services (SSAS), Microsoft Power BI, Microsoft SharePoint, Performance Point, Excel and Power Pivot, MS Azure
Sep 09, 2021
Full time
JOB OVERVIEW : Technical Business Analyst ideally with financial services experience and experience of working with API's. Great opportunity to work with a diverse cutting-edge tech stack! REMOTE WORKING AVAILABLE! Contract type: Permanent employment contract with excellent comprehensive benefits package. Salary : Negotiable depending on experience c£40,000-c£45,000+ basic salary p.a plus excellent benefits package including up to 10% bonus, 26 days holiday, pension, health, ++ Location :- For those living within 60 miles of my clients central Bournemouth office up to 3 days per week home-working is permitted! For those further than 60 miles from my client's central Bournemouth up to 5 days per week remote-working is permitted! THE COMPANY:- My client based in Bournemouth, Dorset is an established, innovative technology company within the financial services sector. For years they have designed and built exceptional technology which has hugely increased efficiciencies within their market sector. My client has enjoyed strong growth year on year for the last 7 years. My client offers employees a truly exciting and rewarding place to work and lots of career development opportunities along with a commitment to learning new skills. You'll get to work with truely market leading software products built with a cutting edge technology stack. My client values the importance of a great company culture which contributes to them being a fantastic and rewarding company to work for! THE ROLE:- Due to growth, My client are now recruiting for a Technical Business Analyst to join their established team. You'll work closely with business stakeholders, the development team, and QA to ensure accurate implementation of the business' requests. You'll be an experienced Business Analyst who has worked within financial services, with strong technical analysis skills and experience of working with API's. You'll also be passionate about technology, a self-starter with strong problem-solving skills and be looking to join an award-winning technology company who are driving innovate change in their market space. Your responsibilities as Business Analyst will include: Conducting full lifecycle analysis to design solutions and write business requirements and technical specifications Communicate with internal colleagues to understand the needs of departments and the organisation as a whole Producing technical documents based on detailed analysis of multiple data sources Working with internal and external customers to determine business priorities, solution requirements and information needs Collect, organise and analyse large data sets with attention to detail and accuracy Use data modelling practices to analyse your findings and create suggestions for strategic and operational improvements and changes Writing and executing database queries About you: You'll have at least 3 years Business Analyst experience ideally including within financial services Experience working with Agile methodologies and processes Experience with reporting packages, reporting tools, data mapping and transformation, technical analysis, APIs and ETL frameworks Strong knowledge of data models, database design, and data mining The ability to understand complex web applications WHAT'S ON OFFER:- Along with the chance to work for a growing market leader who offers a superb working environment, company culture and very high staff retention ration my client offers; - A highly competitive rate / salary, continuing professional development and ongoing training! - A truely collaborative style of working and the opportunity to work with an extremely well-respected Lead BA keen to further develop your skill set. - remote working - An extremely pleasant and professional working environment with like-minded BA enthusiasts. IF you are a strong match to the specific requirements for this role then please apply with a CV as soon as possible. Candidates who are not a close match sadly cannot be considered. Keywords; Business Intelligence, Analyst, Data, Business, Systems, SQL Server, BI, SSRS, SSAS, SSIS, reports, reporting, Database, DBA, data warehouse, software developer, engineer, programmer, Microsoft SQL Server, T-SQL, SQL Server Reporting Services (SSRS), SQL Server Integration Services (SSIS) and SQL Server Analysis Services (SSAS), Microsoft Power BI, Microsoft SharePoint, Performance Point, Excel and Power Pivot, MS Azure
SharePoint Developer, £400-425 PD, outside IR-35, initial 3 months contract, remote Role Purpose: To support the establishment of a new unit by creating a dedicated document management solution using SharePoint, PowerApps and Power BI dashboards according to best solution. This includes the creation of various tools to automate and add workflow functionality. Skills/experience required: * General Developer experience * Estimate and implement the features/user stories * Troubleshoot and resolve technical issues * Design database tables and structures * Write complex queries to analyse and fix data issues * Use transactions to test fixes before committing changes * Able to quickly understand database schemas and data flows * Create database triggers for use in automation. * Maintain data quality * Debug Front End applications for Database endpoints * Adhere to coding best practices and code coverage principles * Technical point of contact for the team and provide necessary assistance * Report the progress and blockers * Coordinate with Back End teams for integrations, issue fixes * Provide support for deployments and testing Experience of SharePoint development: * Ability to write and modify code to build applications (workflows) and sites * Experience of integrating SharePoint with third party applications * Actively participates in product design reviews * Create web parts, lists/library, content types, site columns, master pages, search navigation, permissions, and data management * Understands migrating data * Ability to work with business users and Business Analyst to build understanding of context and requirements and to shape solution/technical design If you are interested, please send your CV directly or apply via one of the job boards. *Please, note, that basic background check might be conducted.
Mar 22, 2021
Contractor
SharePoint Developer, £400-425 PD, outside IR-35, initial 3 months contract, remote Role Purpose: To support the establishment of a new unit by creating a dedicated document management solution using SharePoint, PowerApps and Power BI dashboards according to best solution. This includes the creation of various tools to automate and add workflow functionality. Skills/experience required: * General Developer experience * Estimate and implement the features/user stories * Troubleshoot and resolve technical issues * Design database tables and structures * Write complex queries to analyse and fix data issues * Use transactions to test fixes before committing changes * Able to quickly understand database schemas and data flows * Create database triggers for use in automation. * Maintain data quality * Debug Front End applications for Database endpoints * Adhere to coding best practices and code coverage principles * Technical point of contact for the team and provide necessary assistance * Report the progress and blockers * Coordinate with Back End teams for integrations, issue fixes * Provide support for deployments and testing Experience of SharePoint development: * Ability to write and modify code to build applications (workflows) and sites * Experience of integrating SharePoint with third party applications * Actively participates in product design reviews * Create web parts, lists/library, content types, site columns, master pages, search navigation, permissions, and data management * Understands migrating data * Ability to work with business users and Business Analyst to build understanding of context and requirements and to shape solution/technical design If you are interested, please send your CV directly or apply via one of the job boards. *Please, note, that basic background check might be conducted.
Business Intelligence Report Writer (SSRS)
Our client is one of the UK’s largest, successful and well established construction companies. Covering new build concepts to development, refurbishment projects, responsive lifetime maintenance and renewable energy projects. They are situated on the outskirts of Bolton.
They are looking for an exceptional Business Intelligence Developer/ Report Writer (SSRS). This is a challenging role to develop a full summary dashboard report with extensive detailed drill through reports to support a list of construction industry KPI's. The successful candidate will have 2+ years’ experience of producing reports from a SSRS (SQL Server Reporting System) accessing data within a SQL and OpenEdge Database (formally known as Progress RDBMS).
Key knowledge and experience:
• Minimum of 2 years as a Business Intelligence Developer/Report Writer, maintaining reports and supporting data structures
• Develop ETL solutions using MS SSIS to extract data from 3rd party systems and SharePoint Lists
• Developing and implementing appropriate reports, data extracts and dashboards
• Carry out data profiling and identify data quality issues, working with the business to resolve them
• Excellent SQL Server Development skills
• A history of investigating current reporting BI tools (e.g Crystal Reports, SQL Server Reporting Services (SSRS), Report Builder and PowerBI)
• Excellent working knowledge of SSRS, SQL and OpenEdge (formally Progress RDBMS) environment
• Some knowledge of VB and Sharepoint is an advantage
• Maintain data quality within Data Warehouse and related systems
• Excellent written and communication skills
• An intuitive and investigative nature would be key to this role
A competitive salary including excellent benefits package and learning development opportunities will be offered to the right candidate.
TD Group Limited acts as an employment business for interim positions and an employment agency for permanent positions. TD Group is committed to equal opportunity and diversity
May 02, 2017
Business Intelligence Report Writer (SSRS)
Our client is one of the UK’s largest, successful and well established construction companies. Covering new build concepts to development, refurbishment projects, responsive lifetime maintenance and renewable energy projects. They are situated on the outskirts of Bolton.
They are looking for an exceptional Business Intelligence Developer/ Report Writer (SSRS). This is a challenging role to develop a full summary dashboard report with extensive detailed drill through reports to support a list of construction industry KPI's. The successful candidate will have 2+ years’ experience of producing reports from a SSRS (SQL Server Reporting System) accessing data within a SQL and OpenEdge Database (formally known as Progress RDBMS).
Key knowledge and experience:
• Minimum of 2 years as a Business Intelligence Developer/Report Writer, maintaining reports and supporting data structures
• Develop ETL solutions using MS SSIS to extract data from 3rd party systems and SharePoint Lists
• Developing and implementing appropriate reports, data extracts and dashboards
• Carry out data profiling and identify data quality issues, working with the business to resolve them
• Excellent SQL Server Development skills
• A history of investigating current reporting BI tools (e.g Crystal Reports, SQL Server Reporting Services (SSRS), Report Builder and PowerBI)
• Excellent working knowledge of SSRS, SQL and OpenEdge (formally Progress RDBMS) environment
• Some knowledge of VB and Sharepoint is an advantage
• Maintain data quality within Data Warehouse and related systems
• Excellent written and communication skills
• An intuitive and investigative nature would be key to this role
A competitive salary including excellent benefits package and learning development opportunities will be offered to the right candidate.
TD Group Limited acts as an employment business for interim positions and an employment agency for permanent positions. TD Group is committed to equal opportunity and diversity