Information Systems Analyst

  • Valuation Tribunal Service
  • Leman Street, London E1 8EU, UK
  • Feb 20, 2019
Full time Information Technology Systems Analyst Technical Support I.T. & Communications IT IT Support

Job Description

An exciting opportunity has arisen for an Information Systems Analyst to join our IT team at the Valuation Tribunal Service (VTS). This is a key role as we drive forward our IT agenda as our overall aim is to improve our services to the public – and for our employees – by developing better IT solutions for the work we do.

This role will provide exposure to a range of IT related work. Reporting to the IT Manager, you will provide a range of IT support across our network. Your responsibilities will include:

  • Ensuring our business developments are supported by appropriate IT solutions;
  • providing proactive support, advice, training and guidance to staff and stakeholders on all IT matters;
  • maintaining all necessary information technology procedures and ensuring that all systems are supported by the necessary documentation and manuals;
  • developing expertise in IT/IS systems and acting as a resource and provider of expertise to users.

In addition, you will have a good understanding of data security and information security issues and are likely to have experience in client management and system development, using software such as Microsoft Dynamics CRM, Windows OS and Sharepoint.

So that’s what we are looking for and if you think you fit the bill, we’d really welcome your application. The VTS is responsible for the administration of Council Tax and Non-Domestic Rating appeals. Monies from Council Tax and Non-Domestic Rating are significant income streams for the government – so our independent decisions on appeals impact upon that income and therefore how we interact with appellants and other parties to an appeal is critical to the provision of our services.

Our ideal candidate for this role will have had appropriate training and certification in a range of IT systems and software packages. We believe that this position will probably suit candidates who have had experience in the public sector such as central government or an NDPB as you will need to work with colleagues in those organisations – although that is by no means an essential requirement. Our longer-term intention is that this role will grow as our IT capability develops. We also anticipate that there will be a considerable degree of self-management required in dealing with your diverse workload. We really hope that this role interests you, and if so, please apply by following the instructions below.

Application details:

To apply for this role you need to send us your up-to-date CV and a short personal statement (maximum of 3 sides of A4), telling us how you meet the key requirements of the job description and person specification. We need to receive this by no later than 5pm on Thursday 14 March 2019.  

Please email your application documents to:

The VTS is keen that its workforce should represent the communities it serves and welcomes applications from people of all backgrounds.

Please note that if you do not here from us within three weeks of the closing date you should assume you have not been successful on this occasion.