About us Hello, we are Red Engine, the team behind the award-winning global brands Flight Club and Electric Shuffle. We're obsessed with disrupting the hospitality industry by creating and delivering the best possible experience - across all venues, products and brands. Our central team covers the full spectrum of skills needed to bring each concept to life – from design to marketing, sales to interior design, people and training, to finance, gaming and HR and everything in between. We’re not just a team of people, we are dreamers, artists, rocket scientists, content curators, forward thinkers and the industry’s finest.
With a total of 15 incredible venues throughout the UK, we have ambitious plans, never standing still, we are passionate about developing new and exciting products, which means we’re always growing and looking for passionate people to join the family.
The Role
As an IT Manager, you will be working in the Red Engine Technology team, managing the supply and support of infrastructure services and IT support to our UK and International Flight Club and Electric Shuffle venues and Head offices.
Our technology is pivotal to the success of the business. The role requires a positive, dedicated individual who will be a proud ambassador of the Red Engine, Flight Club and Electric Shuffle brands.
Reporting to the Head of IT, and working alongside the Technical Support Manager, Integration Manager, and our Technology partners, this is an exciting opportunity in a fast paced rapidly growing business.
An important part of our work is carried out in venue in a live social environment. This requires effective communication and social skills to manage and communicate with both technical and non-technical staff.
Key Responsibilities
Ensure the provision of day to day IT support to both Head Office and our Venue teams
Provide technical IT support for projects across the business
Prioritise, manage and delegate IT support desk tickets
Maintain the relationship with our IT and technology suppliers
Manage the procurement, configuration and installation of Infrastructure and IT equipment for new venues and office locations
Own the new starter and leaver process, managing hardware and software supply and provisioning
Work with our IT partners to ensure IT Security and disaster recovery best practices are implemented and maintained, minimising the risk to the business of IT failure or compromise
Install, maintain and troubleshoot software systems required to manage and monitor our environments, alongside our IT partners.
Skills and Qualifications
Essential
At least 3 years hands-on experience implementing, administering and supporting Windows Server 2016 - 2022 environments/ Active Directory / Microsoft 365 suite / Azure / SharePoint / Microsoft Teams in a 3rd line capacity.
At least 5 years experience supporting Windows and Mac end user devices, both deskside and remotely.
At least 3 years configuring switching, Firewalls and WiFi with a strong understanding of Internet Connectivity, VLANS, routing, DNS, DHCP and VPNs
Experience implenting and maintaining Cyber Security best practices, including MFA, Endpoint Protection and email security
Preferred
JIRA Administration and Ticket management
Experience of Macrium Site manager, and supporting Adobe Creative Suite, Sketchup, Vectorworks and other design packages.
Experience supporting Hospitality specific IT platforms such as Zonal, Fourth and Flow.
Values
To succeed, the role holder will demonstrate our values in everything they do:
Innovative: Our edge is our innovation – we stay one step ahead because we are always looking to invent and improve. We are bold, creative, pioneering and fearless. Got an idea? Share it!
Passionate: We’re not like other workplaces – there’s no need to hold back here. We’re a full throttle, high energy, total commitment bunch, and we throw everything we’ve got into giving our customers the best time possible.
Warm: We’re all about people. A fundamental part of our customer's having fun is us being welcoming, hospitable and attentive. We hold the key to their experience!
Together: We are a family. We work with each other, and we support each other; we win together, and we lose together. That means honesty, commitment and responsibility, from all of us.
Jan 23, 2024
Full time
About us Hello, we are Red Engine, the team behind the award-winning global brands Flight Club and Electric Shuffle. We're obsessed with disrupting the hospitality industry by creating and delivering the best possible experience - across all venues, products and brands. Our central team covers the full spectrum of skills needed to bring each concept to life – from design to marketing, sales to interior design, people and training, to finance, gaming and HR and everything in between. We’re not just a team of people, we are dreamers, artists, rocket scientists, content curators, forward thinkers and the industry’s finest.
With a total of 15 incredible venues throughout the UK, we have ambitious plans, never standing still, we are passionate about developing new and exciting products, which means we’re always growing and looking for passionate people to join the family.
The Role
As an IT Manager, you will be working in the Red Engine Technology team, managing the supply and support of infrastructure services and IT support to our UK and International Flight Club and Electric Shuffle venues and Head offices.
Our technology is pivotal to the success of the business. The role requires a positive, dedicated individual who will be a proud ambassador of the Red Engine, Flight Club and Electric Shuffle brands.
Reporting to the Head of IT, and working alongside the Technical Support Manager, Integration Manager, and our Technology partners, this is an exciting opportunity in a fast paced rapidly growing business.
An important part of our work is carried out in venue in a live social environment. This requires effective communication and social skills to manage and communicate with both technical and non-technical staff.
Key Responsibilities
Ensure the provision of day to day IT support to both Head Office and our Venue teams
Provide technical IT support for projects across the business
Prioritise, manage and delegate IT support desk tickets
Maintain the relationship with our IT and technology suppliers
Manage the procurement, configuration and installation of Infrastructure and IT equipment for new venues and office locations
Own the new starter and leaver process, managing hardware and software supply and provisioning
Work with our IT partners to ensure IT Security and disaster recovery best practices are implemented and maintained, minimising the risk to the business of IT failure or compromise
Install, maintain and troubleshoot software systems required to manage and monitor our environments, alongside our IT partners.
Skills and Qualifications
Essential
At least 3 years hands-on experience implementing, administering and supporting Windows Server 2016 - 2022 environments/ Active Directory / Microsoft 365 suite / Azure / SharePoint / Microsoft Teams in a 3rd line capacity.
At least 5 years experience supporting Windows and Mac end user devices, both deskside and remotely.
At least 3 years configuring switching, Firewalls and WiFi with a strong understanding of Internet Connectivity, VLANS, routing, DNS, DHCP and VPNs
Experience implenting and maintaining Cyber Security best practices, including MFA, Endpoint Protection and email security
Preferred
JIRA Administration and Ticket management
Experience of Macrium Site manager, and supporting Adobe Creative Suite, Sketchup, Vectorworks and other design packages.
Experience supporting Hospitality specific IT platforms such as Zonal, Fourth and Flow.
Values
To succeed, the role holder will demonstrate our values in everything they do:
Innovative: Our edge is our innovation – we stay one step ahead because we are always looking to invent and improve. We are bold, creative, pioneering and fearless. Got an idea? Share it!
Passionate: We’re not like other workplaces – there’s no need to hold back here. We’re a full throttle, high energy, total commitment bunch, and we throw everything we’ve got into giving our customers the best time possible.
Warm: We’re all about people. A fundamental part of our customer's having fun is us being welcoming, hospitable and attentive. We hold the key to their experience!
Together: We are a family. We work with each other, and we support each other; we win together, and we lose together. That means honesty, commitment and responsibility, from all of us.
Repton School
Repton School, Willington Road, Repton, Derby, UK
Are you passionate about data and providing high quality information to further the aims of a charitable organisation in the field of education? The Repton Foundation provides truly life-changing bursary places to children who have the potential, but lack the financial means, to access a world class education at a leading co-educational independent day and boarding school.
With an ambitious development plan to see the school through to its 470th anniversary in 2027 and beyond, Repton School is looking for an experienced, data-savvy and tenacious Database and Research Lead to join the team. Quality of data is critical to the success of fundraising and wider engagement activities, and this role is therefore fundamental in supporting the Repton Foundation and the Old Reptonian (OR) Alumni Society.
Please submit your application online by Tuesday 31st October 2023.
Should you wish to complete an offline application form, or should you have any questions, please do not hesitate to contact a member of the HR team via HR@repton.org.uk
Should you wish to be considered for this role, and would like an informal conversation about the position, please send your CV to the hiring manager Juliet Wolfe via jwolfe@repton.org.uk or request a call to discuss the role requirements.
Main Responsibilities
Database Management – manage, maintain and operate the Old Reptonian and Repton Foundation database. Ensure that the database is developed, updated and run according to current data security protocols. Ensure that back-up and recovery processes are fit for purpose. Establish ‘query/report request’ protocols.
Data Quality Assurance – work through the School’s electronic and hard copy records to ensure that data held is accurate, relevant, up to date and lawful.
Database Enhancement – work with software developers/providers to ensure the database is fit for purpose, accurate, accessible and secure. Liaise with developers on an ongoing basis to design, commission, install and implement new features, integrations and apps – or customise existing – and troubleshoot and solve issues.
Data Importing – ensure that annual bulk data imports (of Upper Sixth records) are processed accurately and in a timely manner.
Capacity Planning – analyse database usage patterns/trends to identify resource and upgrade requirements. Make recommendations as appropriate.
Database User Management – establish the needs and training requirements of end-users. Manage and monitor appropriate permissions and access levels and ensure data security and integrity. Provide ongoing training and support to approved users, where required.
Research – support the Development Director and Alumni Relations Manager in identifying donor prospects, mentors, speakers, case studies etc and generating guest profiles for events and fundraising purposes.
Reporting and Analytics – produce accurate data, reports and performance metrics to aid in event planning, audience profiling and donor, campaign and event analysis.
Financial Reconciliation – support Development Director in gift processing through recording and tracking donations, and reconciling with Finance Department.
Data Privacy Compliance –implement a robust process to ensure Data Protection Law 2018, UK GDPR and PECR regulations are adhered to with regard to all stored data and bulk data migrations.
Other Duties – any other reasonable duties as requested by the Line Manager.
The Ideal Candidate
Manage all aspects of data, the database and prospect research for alumni engagement and fundraising.
Skills & Experience
The successful candidate will have:
Essential
Knowledge of SQL
Knowledge of Oracle, MySQL, Raiser’s Edge, Salesforce, Potentiality or similar RDBMS, preferably used within the education or charities sector
The technical know-how and ability to manage a database, identify gaps both in data quality and database functionality, and propose and implement workable solutions
The perseverance and attention to detail to work through historical electronic and hard copy records and update contacts accordingly to ensure data integrity
Experience in interrogating and analysing data and running and interpreting reports, along with the ability to distil findings and complex data into easy-to-digest formats (to include metrics)
Good understanding of the Data Protection Act 2018, UK GDPR and PECR
Self-starter with ability to work independently within a small team
Flexibility and willingness to support the team with other activities when required (e.g. event and ticketing support/administration, OR alumni/staff/supplier/visitor liaison and queries, marketing support, social media support etc)
Excellent problem solving, analytical and communication skills
Desirable
Understanding of the alumni engagement and fundraising landscape as it relates to data processes and requirements (e.g. knowledge of third-party platforms such as JustGiving, Mailchimp and Eventbrite, as well as Gift Aid processing following HMRC guidelines)
Oct 02, 2023
Full time
Are you passionate about data and providing high quality information to further the aims of a charitable organisation in the field of education? The Repton Foundation provides truly life-changing bursary places to children who have the potential, but lack the financial means, to access a world class education at a leading co-educational independent day and boarding school.
With an ambitious development plan to see the school through to its 470th anniversary in 2027 and beyond, Repton School is looking for an experienced, data-savvy and tenacious Database and Research Lead to join the team. Quality of data is critical to the success of fundraising and wider engagement activities, and this role is therefore fundamental in supporting the Repton Foundation and the Old Reptonian (OR) Alumni Society.
Please submit your application online by Tuesday 31st October 2023.
Should you wish to complete an offline application form, or should you have any questions, please do not hesitate to contact a member of the HR team via HR@repton.org.uk
Should you wish to be considered for this role, and would like an informal conversation about the position, please send your CV to the hiring manager Juliet Wolfe via jwolfe@repton.org.uk or request a call to discuss the role requirements.
Main Responsibilities
Database Management – manage, maintain and operate the Old Reptonian and Repton Foundation database. Ensure that the database is developed, updated and run according to current data security protocols. Ensure that back-up and recovery processes are fit for purpose. Establish ‘query/report request’ protocols.
Data Quality Assurance – work through the School’s electronic and hard copy records to ensure that data held is accurate, relevant, up to date and lawful.
Database Enhancement – work with software developers/providers to ensure the database is fit for purpose, accurate, accessible and secure. Liaise with developers on an ongoing basis to design, commission, install and implement new features, integrations and apps – or customise existing – and troubleshoot and solve issues.
Data Importing – ensure that annual bulk data imports (of Upper Sixth records) are processed accurately and in a timely manner.
Capacity Planning – analyse database usage patterns/trends to identify resource and upgrade requirements. Make recommendations as appropriate.
Database User Management – establish the needs and training requirements of end-users. Manage and monitor appropriate permissions and access levels and ensure data security and integrity. Provide ongoing training and support to approved users, where required.
Research – support the Development Director and Alumni Relations Manager in identifying donor prospects, mentors, speakers, case studies etc and generating guest profiles for events and fundraising purposes.
Reporting and Analytics – produce accurate data, reports and performance metrics to aid in event planning, audience profiling and donor, campaign and event analysis.
Financial Reconciliation – support Development Director in gift processing through recording and tracking donations, and reconciling with Finance Department.
Data Privacy Compliance –implement a robust process to ensure Data Protection Law 2018, UK GDPR and PECR regulations are adhered to with regard to all stored data and bulk data migrations.
Other Duties – any other reasonable duties as requested by the Line Manager.
The Ideal Candidate
Manage all aspects of data, the database and prospect research for alumni engagement and fundraising.
Skills & Experience
The successful candidate will have:
Essential
Knowledge of SQL
Knowledge of Oracle, MySQL, Raiser’s Edge, Salesforce, Potentiality or similar RDBMS, preferably used within the education or charities sector
The technical know-how and ability to manage a database, identify gaps both in data quality and database functionality, and propose and implement workable solutions
The perseverance and attention to detail to work through historical electronic and hard copy records and update contacts accordingly to ensure data integrity
Experience in interrogating and analysing data and running and interpreting reports, along with the ability to distil findings and complex data into easy-to-digest formats (to include metrics)
Good understanding of the Data Protection Act 2018, UK GDPR and PECR
Self-starter with ability to work independently within a small team
Flexibility and willingness to support the team with other activities when required (e.g. event and ticketing support/administration, OR alumni/staff/supplier/visitor liaison and queries, marketing support, social media support etc)
Excellent problem solving, analytical and communication skills
Desirable
Understanding of the alumni engagement and fundraising landscape as it relates to data processes and requirements (e.g. knowledge of third-party platforms such as JustGiving, Mailchimp and Eventbrite, as well as Gift Aid processing following HMRC guidelines)
This is a key leadership role within the IT and Change function, responsible for overall operation and governance of the IT department and reporting directly to the group IT Director.
You will be responsible for defining policy, process and working practices and for ensuring an effective IT Support service to the Group.
A full-time post, working 37.5 hours per week Monday to Friday. Remote working, but occasional requirement to attend a site office.
Responsibilities include:
IT Service Delivery
Establishing, configuring and providing adoption assurance for service tooling
Oversight and co-ordination of incidents and requests on behalf of engineers within each subsidiary
Build relationships with senior leaderships within Group companies
Providing service reporting to senor leadership within each business
Delivery of Key IT Processes, in line with ISO27001 and ITIL, including:
Incident and Major Incident
Change Control
Access Control
Disaster Recovery Test Scheduling and Reporting
Service Desk Management
Information Security Audit
Capacity management
Vulnerability Management
Asset Management and SAM
Knowledgebase Management
Chairs the Businesses Monthly Governance meetings
Liaises with Group and subsidiary compliance teams to enable ongoing review of controls
Delivers the Group IT Risk Treatment Plan, updated the IT risk Register accordingly
Governance of MS Teams and SharePoint
Manages Vendors and Suppliers in line with the Group Supplier policy
Profile: Skills, experience, education
Skills
Strong technical awareness without being an expert
Excellent verbal, written, organisational communication skills
Strong background in ISO27001 and ITIL
Service leadership
Able to lead and mentor others who are not direct reports
Able to build relationships and engage with senior stakeholders
Customer service oriented
Knowledge of DR techniques and technologies
Strong awareness and experience of implementing IT Service management tools
Experience
5 years (or able to demonstrate excellent experience) of managing an IT Operation / Service Desk
Experience of working in a multi subsidiary business desirable
Experience of working within regulated industries preferred
Qualifications – Essential
Degree or equivalent
ITIL V4 Foundation
Qualifications – Desirable
ITIL V4 Create, Deliver, Support
ISO27001 Auditor
Formal training in people leadership
Role conditional on passing employee vetting process which includes a 5 year employment reference check, 3 year financial probity and basic criminal disclosure check.
We offer an unrivalled benefits package including flexible working arrangements, enhanced maternity & paternity, private medical insurance, medical cash plan, company sick pay, 5% matched pension, up to 27 days paid holiday (subject to length of service increments) plus bank holidays on top and option to top up by 5 days per year through our flexible leave scheme.
Kuro Health actively promotes equality of opportunity for all. We welcome applications from a wide range of candidates with the right mix of talent, skills and potential.
Sep 08, 2023
Full time
This is a key leadership role within the IT and Change function, responsible for overall operation and governance of the IT department and reporting directly to the group IT Director.
You will be responsible for defining policy, process and working practices and for ensuring an effective IT Support service to the Group.
A full-time post, working 37.5 hours per week Monday to Friday. Remote working, but occasional requirement to attend a site office.
Responsibilities include:
IT Service Delivery
Establishing, configuring and providing adoption assurance for service tooling
Oversight and co-ordination of incidents and requests on behalf of engineers within each subsidiary
Build relationships with senior leaderships within Group companies
Providing service reporting to senor leadership within each business
Delivery of Key IT Processes, in line with ISO27001 and ITIL, including:
Incident and Major Incident
Change Control
Access Control
Disaster Recovery Test Scheduling and Reporting
Service Desk Management
Information Security Audit
Capacity management
Vulnerability Management
Asset Management and SAM
Knowledgebase Management
Chairs the Businesses Monthly Governance meetings
Liaises with Group and subsidiary compliance teams to enable ongoing review of controls
Delivers the Group IT Risk Treatment Plan, updated the IT risk Register accordingly
Governance of MS Teams and SharePoint
Manages Vendors and Suppliers in line with the Group Supplier policy
Profile: Skills, experience, education
Skills
Strong technical awareness without being an expert
Excellent verbal, written, organisational communication skills
Strong background in ISO27001 and ITIL
Service leadership
Able to lead and mentor others who are not direct reports
Able to build relationships and engage with senior stakeholders
Customer service oriented
Knowledge of DR techniques and technologies
Strong awareness and experience of implementing IT Service management tools
Experience
5 years (or able to demonstrate excellent experience) of managing an IT Operation / Service Desk
Experience of working in a multi subsidiary business desirable
Experience of working within regulated industries preferred
Qualifications – Essential
Degree or equivalent
ITIL V4 Foundation
Qualifications – Desirable
ITIL V4 Create, Deliver, Support
ISO27001 Auditor
Formal training in people leadership
Role conditional on passing employee vetting process which includes a 5 year employment reference check, 3 year financial probity and basic criminal disclosure check.
We offer an unrivalled benefits package including flexible working arrangements, enhanced maternity & paternity, private medical insurance, medical cash plan, company sick pay, 5% matched pension, up to 27 days paid holiday (subject to length of service increments) plus bank holidays on top and option to top up by 5 days per year through our flexible leave scheme.
Kuro Health actively promotes equality of opportunity for all. We welcome applications from a wide range of candidates with the right mix of talent, skills and potential.
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Jun 05, 2023
Full time
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Our client is looking for an IT support analyst to join their small London based team.
This is a full-time permanent role that is predominantly based in the London office in the West End. It is a varied role that spreads across all Level 1 and Level 2 support and extends into Level 3 support for some systems.
The role involves:
IT systems administration and maintenance
Troubleshooting IT problems
IT security investigations
Data Backups
Generation of regular IT system performance and activity reports
Device management and operating system rebuilds
IT Change management
Documentation
Training of staff in the use of IT systems
General IT support and advice/sounding board for management
Desired competencies for candidates are:
- A very high level of discipline and trustworthiness - Tertiary qualification in IT systems administration and/or networking - Minimum of 2-3 years of experience in previous IT roles - Strong analytical skills. Driven by process and identifying opportunities for process improvement - Strong interpersonal skills and an excellent standard of both written and spoken English - A deep understanding of cyber security issues - Familiarity with Microsoft Active Directory environment. Detailed knowledge of Windows 10 administration - Experience installing operating systems on laptops/desktops - A detailed understanding of TCP/IP networking. Familiarity with Cisco networking to CCNA level or higher - Proficient use of Excel, Word - SQL, HTML or C# (.Net) skills are an advantage - Familiarity with Cisco security products such as Stealthwatch, ESA, WSA, ISE is an advantage - Familiarity with collaboration software such as Microsoft SharePoint, Cisco Unified Communications Manager or Cisco Meeting Server is an advantage - Familiarity with mobile device management is an advantage - Ability to work flexible hours
Mar 27, 2023
Full time
Our client is looking for an IT support analyst to join their small London based team.
This is a full-time permanent role that is predominantly based in the London office in the West End. It is a varied role that spreads across all Level 1 and Level 2 support and extends into Level 3 support for some systems.
The role involves:
IT systems administration and maintenance
Troubleshooting IT problems
IT security investigations
Data Backups
Generation of regular IT system performance and activity reports
Device management and operating system rebuilds
IT Change management
Documentation
Training of staff in the use of IT systems
General IT support and advice/sounding board for management
Desired competencies for candidates are:
- A very high level of discipline and trustworthiness - Tertiary qualification in IT systems administration and/or networking - Minimum of 2-3 years of experience in previous IT roles - Strong analytical skills. Driven by process and identifying opportunities for process improvement - Strong interpersonal skills and an excellent standard of both written and spoken English - A deep understanding of cyber security issues - Familiarity with Microsoft Active Directory environment. Detailed knowledge of Windows 10 administration - Experience installing operating systems on laptops/desktops - A detailed understanding of TCP/IP networking. Familiarity with Cisco networking to CCNA level or higher - Proficient use of Excel, Word - SQL, HTML or C# (.Net) skills are an advantage - Familiarity with Cisco security products such as Stealthwatch, ESA, WSA, ISE is an advantage - Familiarity with collaboration software such as Microsoft SharePoint, Cisco Unified Communications Manager or Cisco Meeting Server is an advantage - Familiarity with mobile device management is an advantage - Ability to work flexible hours
MBS have an exciting opportunity for an experienced IT Director to join our Colnbrook based team delivering IT services and infrastructure across our UK and European locations.
With a strong focus on customer service, you will be leading the decision-making process for scope and delivery of services to both internal and external customers. You will be responsible for providing network connectivity and software services and ensuring delivery of a scalable, secure, and resilient service.
In this role, you will be responsible for understanding the needs and developing the architecture of the company's information technology operations and infrastructure, including the creation and implementation of IT strategy, processes, services, and solutions to our users and customers across the different business units.
Part of this role will be the development of a business service to resell network services and you should have some experience of working with customers and developing a revenue generating service.
As IT Director, you will work closely with the senior management team to identify and prioritise technology initiatives that align with the company's goals in a fast pace and growing business.
You will also be responsible for developing and managing the IT budget and ensuring that all IT projects are completed on time and within budget limits.
The successful candidate will be agile, strategic as well as a good leader and communicator across all levels of the business. They will have a genuine drive to deliver high quality service, improve systems, resilience, and security across the business.
Mar 10, 2023
Full time
MBS have an exciting opportunity for an experienced IT Director to join our Colnbrook based team delivering IT services and infrastructure across our UK and European locations.
With a strong focus on customer service, you will be leading the decision-making process for scope and delivery of services to both internal and external customers. You will be responsible for providing network connectivity and software services and ensuring delivery of a scalable, secure, and resilient service.
In this role, you will be responsible for understanding the needs and developing the architecture of the company's information technology operations and infrastructure, including the creation and implementation of IT strategy, processes, services, and solutions to our users and customers across the different business units.
Part of this role will be the development of a business service to resell network services and you should have some experience of working with customers and developing a revenue generating service.
As IT Director, you will work closely with the senior management team to identify and prioritise technology initiatives that align with the company's goals in a fast pace and growing business.
You will also be responsible for developing and managing the IT budget and ensuring that all IT projects are completed on time and within budget limits.
The successful candidate will be agile, strategic as well as a good leader and communicator across all levels of the business. They will have a genuine drive to deliver high quality service, improve systems, resilience, and security across the business.
£28,851 - £33,843
Maidstone/Coldharbour
Permanent, Full time
37 hours per week
An opportunity to join our 2nd / 3rd line IT Support Team (End User Computing Team) has arisen, working across a wide sway of technologies and applications on the Windows 10 Operating System. Gaining a wide exposure to the latest hardware and software. Managing, supporting, installing, and fixing a wide variety of workstations and laptop devices, their operating system, software, and the Office 365 suite.
We are seeking a highly motivated individual to join the EUC Support team in Kent.
The role is supporting our officers and staff IT requirements across both Kent and Essex Police force, via remote software, MS Teams, phone and face to face. Supporting front line officers and staff is vitally important, so patience, tact and positivity is required, to put our operational officers at ease and be able to work through their problems with them. Working for a collaborative department, you may be required to travel to other Police sites within county, therefore a valid driving licence is essential.
In your application, please evidence your experience in:
Supporting and using Windows 10 Operating System and laptop / workstation diagnostic skills
Effective communication skills, preferably gained within a customer service environment
Knowledge of the main key Microsoft Office applications including the Office 365 suite
Driving Licence
Please also evidence if you have any understanding or knowledge of the following desirable areas in your application for this role:
Knowledge of Microsoft Active Directory which oversees all users and devices in a Windows environment.
An understanding of basic networking principles and diagnostic skills.
Attention to detail when demonstrating tasks which require a high level of accuracy and detail which ensures ability in maintaining approved working practices and systems.
An understanding of the principles of Information Technology Infrastructure Library (ITIL) in a support services arena.
The role requires working at a fixed site. Currently the designated contractual workplace for this role is located at Kent Police Sutton Road Maidstone but please be aware that this location is potentially moving to Coldharbour in the near future. Please note that any excess travel costs from the existing contractual workplace to any future contractual workplace will not be paid and applicants are advised to take potential travel mileage increases into consideration when deciding to apply.
The role is Standard Office hours Monday to Friday with an out of hours on call rota.
If you are looking for an opportunity to work within IT for the police and you are an adaptable, self-motivated and enthusiastic person who is willing to learn, then we would welcome an application from you.
We are committed to promoting a diverse and inclusive workplace, where difference is embraced, supported and talent is progressed and enhanced. We encourage applications from all and will support and encourage those from protected characteristics.
Please also include your CV as part of your application.
For further information regarding the role, please contact Ashley.steel@kent.police.uk
Closing Date: 13 March 2023.
Feb 27, 2023
Full time
£28,851 - £33,843
Maidstone/Coldharbour
Permanent, Full time
37 hours per week
An opportunity to join our 2nd / 3rd line IT Support Team (End User Computing Team) has arisen, working across a wide sway of technologies and applications on the Windows 10 Operating System. Gaining a wide exposure to the latest hardware and software. Managing, supporting, installing, and fixing a wide variety of workstations and laptop devices, their operating system, software, and the Office 365 suite.
We are seeking a highly motivated individual to join the EUC Support team in Kent.
The role is supporting our officers and staff IT requirements across both Kent and Essex Police force, via remote software, MS Teams, phone and face to face. Supporting front line officers and staff is vitally important, so patience, tact and positivity is required, to put our operational officers at ease and be able to work through their problems with them. Working for a collaborative department, you may be required to travel to other Police sites within county, therefore a valid driving licence is essential.
In your application, please evidence your experience in:
Supporting and using Windows 10 Operating System and laptop / workstation diagnostic skills
Effective communication skills, preferably gained within a customer service environment
Knowledge of the main key Microsoft Office applications including the Office 365 suite
Driving Licence
Please also evidence if you have any understanding or knowledge of the following desirable areas in your application for this role:
Knowledge of Microsoft Active Directory which oversees all users and devices in a Windows environment.
An understanding of basic networking principles and diagnostic skills.
Attention to detail when demonstrating tasks which require a high level of accuracy and detail which ensures ability in maintaining approved working practices and systems.
An understanding of the principles of Information Technology Infrastructure Library (ITIL) in a support services arena.
The role requires working at a fixed site. Currently the designated contractual workplace for this role is located at Kent Police Sutton Road Maidstone but please be aware that this location is potentially moving to Coldharbour in the near future. Please note that any excess travel costs from the existing contractual workplace to any future contractual workplace will not be paid and applicants are advised to take potential travel mileage increases into consideration when deciding to apply.
The role is Standard Office hours Monday to Friday with an out of hours on call rota.
If you are looking for an opportunity to work within IT for the police and you are an adaptable, self-motivated and enthusiastic person who is willing to learn, then we would welcome an application from you.
We are committed to promoting a diverse and inclusive workplace, where difference is embraced, supported and talent is progressed and enhanced. We encourage applications from all and will support and encourage those from protected characteristics.
Please also include your CV as part of your application.
For further information regarding the role, please contact Ashley.steel@kent.police.uk
Closing Date: 13 March 2023.
University of Oxford, Mathematical Institute
Oxford, UK
About the role
We are seeking to appoint to an exciting new Full-Stack Development Lead role on a permanent, full time basis. This is a pivotal post within our established and highly impactful IT Team, which has been designed to ensure that our IT and software development operations run smoothly.
As a senior member of the IT team, you will support service delivery by leading, driving and delivering longer-term technical projects to meet deadlines and by maintaining agreed service levels. This new role builds our IT team’s resilience at a senior technical level; you will report to the Head of IT who, amongst other management duties, acts as the overall IT architect and also leads, drives, and delivers various technical projects. As a senior leader, you will also act as a mentor to more junior team members to assist them in developing existing skills and gaining new ones.
This post presents a great opportunity to take ownership of various projects previously overseen by the Head of IT, which could include: maintenance and further development of the departmental website; redesigning and reimplementing the examinations database; and developing various helper and automation scripts for the maintenance and automation of our IT systems. You can find a full list of potential projects outlined in the job description document.
Although you will be primarily based in central Oxford, the department are open to a hybrid working arrangement at typically two days per week from home.
About you
We are looking for candidates who are able to demonstrate a thorough understanding of the principles and technical processes of full-stack web application development, including substantial development experience with an expert level in at least one of Python, PHP or Ruby on Rails, and substantial frontend development experience (e.g. using JavaScript, CSS, HTML).
You will have an honours degree or equivalent experience, with excellent communication and interpersonal skills, in particular the ability to work very closely with a variety of end users including senior academic and professional services staff, students, visitors and collaborators, and to communicate deeply technical concepts to non-technical audiences. You will be highly self-motivated and enjoy working both independently and as an effective member of a small team, with a light management touch.
We proudly hold a departmental Athena SWAN Silver Award and an institutional Race Equality Charter Bronze Award, which guide our progress towards advancing racial and gender equality. As part of our strategic aim to improve staff equality and diversity, we would particularly welcome applications from BAME candidates, who are currently under-represented in positions of this type within the department.
Application Process
If you wish to speak to someone informally about this post, please contact Dr Waldemar Schlackow (Head of IT) [ mailto:waldemar.schlackow@maths.ox.ac.uk ] or Dr Keith Gillow (Director of IT and Physical Resources) [ mailto:keith.gillow@maths.ox.ac.uk ]. Informal enquiries regarding the application process should be directed to the Recruitment Coordinator (email: vacancies@maths.ox.ac.uk ), quoting vacancy reference 161377.
Applicants should read the job description document before writing their application. You will be required to upload a supporting statement, setting out how you meet the selection criteria, a curriculum vitae and the names and contact details of two referees as part of your online application.
If no suitable applicants are identified at Grade 9, an appointment at Grade 8 (£43,414 - £51,805 per annum) with an appropriate adjustment to the duties may be considered.
Applications for this vacancy are to be made online. To apply for this post and for further details, including the job description and selection criteria, please click on the link below:
https://my.corehr.com/pls/uoxrecruit/erq_jobspec_details_form.jobspec?p_id=161377
Only applications received before 12:00 noon UK time on Wednesday 16th November 2022 can be considered.
Oct 31, 2022
Full time
About the role
We are seeking to appoint to an exciting new Full-Stack Development Lead role on a permanent, full time basis. This is a pivotal post within our established and highly impactful IT Team, which has been designed to ensure that our IT and software development operations run smoothly.
As a senior member of the IT team, you will support service delivery by leading, driving and delivering longer-term technical projects to meet deadlines and by maintaining agreed service levels. This new role builds our IT team’s resilience at a senior technical level; you will report to the Head of IT who, amongst other management duties, acts as the overall IT architect and also leads, drives, and delivers various technical projects. As a senior leader, you will also act as a mentor to more junior team members to assist them in developing existing skills and gaining new ones.
This post presents a great opportunity to take ownership of various projects previously overseen by the Head of IT, which could include: maintenance and further development of the departmental website; redesigning and reimplementing the examinations database; and developing various helper and automation scripts for the maintenance and automation of our IT systems. You can find a full list of potential projects outlined in the job description document.
Although you will be primarily based in central Oxford, the department are open to a hybrid working arrangement at typically two days per week from home.
About you
We are looking for candidates who are able to demonstrate a thorough understanding of the principles and technical processes of full-stack web application development, including substantial development experience with an expert level in at least one of Python, PHP or Ruby on Rails, and substantial frontend development experience (e.g. using JavaScript, CSS, HTML).
You will have an honours degree or equivalent experience, with excellent communication and interpersonal skills, in particular the ability to work very closely with a variety of end users including senior academic and professional services staff, students, visitors and collaborators, and to communicate deeply technical concepts to non-technical audiences. You will be highly self-motivated and enjoy working both independently and as an effective member of a small team, with a light management touch.
We proudly hold a departmental Athena SWAN Silver Award and an institutional Race Equality Charter Bronze Award, which guide our progress towards advancing racial and gender equality. As part of our strategic aim to improve staff equality and diversity, we would particularly welcome applications from BAME candidates, who are currently under-represented in positions of this type within the department.
Application Process
If you wish to speak to someone informally about this post, please contact Dr Waldemar Schlackow (Head of IT) [ mailto:waldemar.schlackow@maths.ox.ac.uk ] or Dr Keith Gillow (Director of IT and Physical Resources) [ mailto:keith.gillow@maths.ox.ac.uk ]. Informal enquiries regarding the application process should be directed to the Recruitment Coordinator (email: vacancies@maths.ox.ac.uk ), quoting vacancy reference 161377.
Applicants should read the job description document before writing their application. You will be required to upload a supporting statement, setting out how you meet the selection criteria, a curriculum vitae and the names and contact details of two referees as part of your online application.
If no suitable applicants are identified at Grade 9, an appointment at Grade 8 (£43,414 - £51,805 per annum) with an appropriate adjustment to the duties may be considered.
Applications for this vacancy are to be made online. To apply for this post and for further details, including the job description and selection criteria, please click on the link below:
https://my.corehr.com/pls/uoxrecruit/erq_jobspec_details_form.jobspec?p_id=161377
Only applications received before 12:00 noon UK time on Wednesday 16th November 2022 can be considered.
Royal Society of Biology
Remote mostly, occasional visits to London office
1 day/week, for indefinite duration. £400-£500/day incl., depending on demonstrated expertise. Reports to the Director of Technology.
Key tasks in this role:
(1) Developing and maintaining in-depth knowledge of the ins and outs of our core business systems and services as part of our business continuity plan – being there if the Director of Technology is unavailable.
(2) Providing some general application and user support for our day-to-day operations, for our extensive in-house developed suite of cloud bases applications and platforms. This involves helping to support users and respond to some support queries.
The main focus of this role is really on the business continuity aspect . As such, it may at first sight be a bit strange that we specifically also want this role to involve some user support tasks. We understand our prime target candidates probably don’t see themselves primarily as a user support person. However, we feel that, realistically, it would be impossible to step in at short notice without being properly familiar with the organisation, its people and its day-to-day concerns and workings.
Just for clarity, in this role the candidate will not be writing code for us or designing our solutions and they will therefore be expected to work within the operational and strategic vision as set out by the Director and with the systems and services we have. We want to be clear about these constraints to avoid any future disappointment or disagreement.
In this role, the candidate will most of the time be able to work from home/remotely, but will be required to attend our London office as required to carry out in-person or on-site duties and meetings occasionally.
Our systems and services make heavy (and increasing) use of the AWS cloud, including services such as EC2, SES, IAM, Lambda, API Gateway, CloudFront.
As stated above, a key part of the role is to become intimately familiar with the ins and outs of the core business systems and services as part of our business continuity planning.
In terms of the skills, abilities and experience that we see as important for this role:
Substantial and proven experience in managing AWS resources, including EC2, S3, IAM, SES, Lambda, DynamoDB,…
Detailed understanding of the Windows environment, including desktop and server OS, Active Directory with Group Policy and Windows Server management.
In-depth understanding of core network technologies such as DHCP, DNS, RADIUS, …
Decent experience in managing Office365 email services.
A good grasp of good security and data protection practice.
Exposure to languages such as PHP, Javascript and node.js and decent expertise with MySQL databases is beneficial.
Some real-world experience with programming in the area of web/cloud applications would be an added benefit, but not an absolute requirement.
With regard to the sort of personality we are am looking for:
Someone friendly and good at engaging with people at all levels and in all functions.
Someone who communicates effectively and in a constructive manner.
Someone who operates at all times with the highest degree of integrity and honesty.
Someone who is organised and methodical.
The Royal Society of Biology is a single unified voice for biology: advising Government and influencing policy; advancing education and professional development; supporting our members, and engaging and encouraging public interest in the life sciences. The Society represents a diverse membership of individuals, learned societies and other organisations.
Individual members include practising scientists, students at all levels, professionals in academia, industry and education, and non-professionals with an interest in biology.
Our vision is of a world that understands the true value of biology and how it can contribute to improving life for all.
Our mission is to be the unifying voice for biology, to facilitate the promotion of new discoveries in biological science for national and international benefit, and to engage the wider public with our work.
Oct 05, 2022
Contractor
1 day/week, for indefinite duration. £400-£500/day incl., depending on demonstrated expertise. Reports to the Director of Technology.
Key tasks in this role:
(1) Developing and maintaining in-depth knowledge of the ins and outs of our core business systems and services as part of our business continuity plan – being there if the Director of Technology is unavailable.
(2) Providing some general application and user support for our day-to-day operations, for our extensive in-house developed suite of cloud bases applications and platforms. This involves helping to support users and respond to some support queries.
The main focus of this role is really on the business continuity aspect . As such, it may at first sight be a bit strange that we specifically also want this role to involve some user support tasks. We understand our prime target candidates probably don’t see themselves primarily as a user support person. However, we feel that, realistically, it would be impossible to step in at short notice without being properly familiar with the organisation, its people and its day-to-day concerns and workings.
Just for clarity, in this role the candidate will not be writing code for us or designing our solutions and they will therefore be expected to work within the operational and strategic vision as set out by the Director and with the systems and services we have. We want to be clear about these constraints to avoid any future disappointment or disagreement.
In this role, the candidate will most of the time be able to work from home/remotely, but will be required to attend our London office as required to carry out in-person or on-site duties and meetings occasionally.
Our systems and services make heavy (and increasing) use of the AWS cloud, including services such as EC2, SES, IAM, Lambda, API Gateway, CloudFront.
As stated above, a key part of the role is to become intimately familiar with the ins and outs of the core business systems and services as part of our business continuity planning.
In terms of the skills, abilities and experience that we see as important for this role:
Substantial and proven experience in managing AWS resources, including EC2, S3, IAM, SES, Lambda, DynamoDB,…
Detailed understanding of the Windows environment, including desktop and server OS, Active Directory with Group Policy and Windows Server management.
In-depth understanding of core network technologies such as DHCP, DNS, RADIUS, …
Decent experience in managing Office365 email services.
A good grasp of good security and data protection practice.
Exposure to languages such as PHP, Javascript and node.js and decent expertise with MySQL databases is beneficial.
Some real-world experience with programming in the area of web/cloud applications would be an added benefit, but not an absolute requirement.
With regard to the sort of personality we are am looking for:
Someone friendly and good at engaging with people at all levels and in all functions.
Someone who communicates effectively and in a constructive manner.
Someone who operates at all times with the highest degree of integrity and honesty.
Someone who is organised and methodical.
The Royal Society of Biology is a single unified voice for biology: advising Government and influencing policy; advancing education and professional development; supporting our members, and engaging and encouraging public interest in the life sciences. The Society represents a diverse membership of individuals, learned societies and other organisations.
Individual members include practising scientists, students at all levels, professionals in academia, industry and education, and non-professionals with an interest in biology.
Our vision is of a world that understands the true value of biology and how it can contribute to improving life for all.
Our mission is to be the unifying voice for biology, to facilitate the promotion of new discoveries in biological science for national and international benefit, and to engage the wider public with our work.
Permanent | Full-time | All-year Round (52 weeks per year) Starting Salary c.£30,000 per annum depending on skills, knowledge and experience
The Felsted IT Services team is a critical and integral part of the Felsted community and the role of the IT Engineer is to manage the complex challenges of scale that are unique to Felsted’s technically intricate ecosystem. With the recent appointment of a Director of Digital Strategy, it is an exciting time to be joining Felsted and the ICT department.
The main duties of the role are to design, install and test hardware, software and networks and maintain the IT asset tracker plus partner with the leadership team on system forecasts and critical issues affecting the IT systems.
A degree in a Computer Science related area of study would be desirable, or equivalent practical experience, together with extensive knowledge and experience with OS administration, hardware systems, OS internals on Windows and *nix systems, as is knowledge of networks, networking security systems and infrastructure. The successful candidate must be able to demonstrate problem-solving, collaborative and communications skills together with the ability to interpret and analyse information to create meaningful reports.
This role is a permanent position working Monday to Friday from 8:30am to 5:00pm, all-year round. The post holder is required to work one Saturday per month during term-time and be on-call as per the department’s rota. The starting salary for this role is c.£30,000 per annum (depending on skills, knowledge and experience) plus there is a call-out allowance of £133.19 per month (£1,598.28 per annum). Further information and a full job description can be found within the ‘Role Information Pack’.
Benefits include free life assurance, uniform and parking; contributory pension scheme (matched at 4%); membership availability to the School’s healthcare scheme (via BUPA); free lunch on full days worked; free hot drinks supplied and lunch/dinner provided; annual salary reviews; free use of the Felsted Gym and pool facilities; subsidised on-site Coffee Shop; and membership to Felsted Connect; an online multi-platform engagement tool where employees have access to hundreds of exclusive discounts and offers from online and high-street retailers. More information on our rewards package can be found on our website felsted.org/employment-opps/rewards.
Felsted is a leading day and boarding independent school based in a stunning village campus in North Essex. Founded in 1564 by Richard Lord Riche, who had been a Lord Chancellor under King Edward VI, Felsted today provides an exceptional holistic education to approximately 1100 boys and girls aged four to eighteen. We celebrated our 450th anniversary in 2014, one of only a handful of schools in the country that have claimed this historic milestone. We employ more than 160 teachers and 440 operational staff in a community orientated environment, ensuring our pupils receive the very best in learning and co-curricular activities.
We are rated ‘Excellent in every aspect' by the Independent Schools Inspectorate.
Closing date for receipt of applications is Monday 24 January 2022 at 9:00am.
If you would like to apply for this position, please visit our website www.felsted.org/employment-opps to complete our online application process.
Felsted is committed to equal opportunities and maintaining a safe and secure environment for all pupils and a ‘culture of vigilance’ to safeguard and protect all in its care, and to all aspects of its ‘Safeguarding (Child Protection and Staff Behaviour) Policy’. All employees are subject to pre-employment checks including a Disclosure and Barring Service check.
Jan 04, 2022
Full time
Permanent | Full-time | All-year Round (52 weeks per year) Starting Salary c.£30,000 per annum depending on skills, knowledge and experience
The Felsted IT Services team is a critical and integral part of the Felsted community and the role of the IT Engineer is to manage the complex challenges of scale that are unique to Felsted’s technically intricate ecosystem. With the recent appointment of a Director of Digital Strategy, it is an exciting time to be joining Felsted and the ICT department.
The main duties of the role are to design, install and test hardware, software and networks and maintain the IT asset tracker plus partner with the leadership team on system forecasts and critical issues affecting the IT systems.
A degree in a Computer Science related area of study would be desirable, or equivalent practical experience, together with extensive knowledge and experience with OS administration, hardware systems, OS internals on Windows and *nix systems, as is knowledge of networks, networking security systems and infrastructure. The successful candidate must be able to demonstrate problem-solving, collaborative and communications skills together with the ability to interpret and analyse information to create meaningful reports.
This role is a permanent position working Monday to Friday from 8:30am to 5:00pm, all-year round. The post holder is required to work one Saturday per month during term-time and be on-call as per the department’s rota. The starting salary for this role is c.£30,000 per annum (depending on skills, knowledge and experience) plus there is a call-out allowance of £133.19 per month (£1,598.28 per annum). Further information and a full job description can be found within the ‘Role Information Pack’.
Benefits include free life assurance, uniform and parking; contributory pension scheme (matched at 4%); membership availability to the School’s healthcare scheme (via BUPA); free lunch on full days worked; free hot drinks supplied and lunch/dinner provided; annual salary reviews; free use of the Felsted Gym and pool facilities; subsidised on-site Coffee Shop; and membership to Felsted Connect; an online multi-platform engagement tool where employees have access to hundreds of exclusive discounts and offers from online and high-street retailers. More information on our rewards package can be found on our website felsted.org/employment-opps/rewards.
Felsted is a leading day and boarding independent school based in a stunning village campus in North Essex. Founded in 1564 by Richard Lord Riche, who had been a Lord Chancellor under King Edward VI, Felsted today provides an exceptional holistic education to approximately 1100 boys and girls aged four to eighteen. We celebrated our 450th anniversary in 2014, one of only a handful of schools in the country that have claimed this historic milestone. We employ more than 160 teachers and 440 operational staff in a community orientated environment, ensuring our pupils receive the very best in learning and co-curricular activities.
We are rated ‘Excellent in every aspect' by the Independent Schools Inspectorate.
Closing date for receipt of applications is Monday 24 January 2022 at 9:00am.
If you would like to apply for this position, please visit our website www.felsted.org/employment-opps to complete our online application process.
Felsted is committed to equal opportunities and maintaining a safe and secure environment for all pupils and a ‘culture of vigilance’ to safeguard and protect all in its care, and to all aspects of its ‘Safeguarding (Child Protection and Staff Behaviour) Policy’. All employees are subject to pre-employment checks including a Disclosure and Barring Service check.
Our market-leading client in Guildford seeks an IT Support Engineer to join their growing team. The company has a modern and stunning office on the outskirts of Guildford. In this IT Support Engineer role, you will be located at my client's office, and there will also be travel to customers sites (usually, within an hour of Guildford). So, it is essential for the successful candidate to have their own vehicle. The company offers great benefits, genuine progression opportunities and many options for you to learn new technologies. What will the IT Support Engineer be doing day-to-day? In this role you will provide onsite ICT support to independent schools and education clients. You will typically visit one school each day, developing close relationships with each, becoming their trusted and valued IT service engineer. We are looking for an experienced and enthusiastic problem solver, with a broad range of technical competence and motivation to learn new skills. Overview of the role: Visit clients and perform technical maintenance and support tasks Ensure support requests and tickets are responded to and resolved in a timely and friendly manner Provide technical help to all levels of user, including senior leadership, teaching and admin staff, plus pupils in some cases Escalate to 3rd line support and 3rd party service organisations as and when required Keep clients up to date on service issues As a field based role it is essential that you have a full UK driving licence and your own vehicle Maintain and further develop technical skills Personal Attributes: You will be a technology enthusiast who is good with people and enjoy solving problems. You will be able to work both under direction and on your own initiative, prioritising jobs as required. You will be an approachable and supportive team player, providing technical guidance and help as required. You will be keen to learn and gain experience with new technologies and their use in an education environment. This role requires regular working at client sites. You will need your own transport and a willingness to travel. IT Support Engineer - Qualifications & Experience: A minimum of two years' experience in a field based client facing technical support role Technical skills and experience with: Microsoft Office applications Microsoft 365 administration Windows Server administration experience, including Active Directory Network and Wi-Fi troubleshooting Printing troubleshooting Checking and maintaining data and systems backups Firewall and web-filter administration
Apr 25, 2024
Full time
Our market-leading client in Guildford seeks an IT Support Engineer to join their growing team. The company has a modern and stunning office on the outskirts of Guildford. In this IT Support Engineer role, you will be located at my client's office, and there will also be travel to customers sites (usually, within an hour of Guildford). So, it is essential for the successful candidate to have their own vehicle. The company offers great benefits, genuine progression opportunities and many options for you to learn new technologies. What will the IT Support Engineer be doing day-to-day? In this role you will provide onsite ICT support to independent schools and education clients. You will typically visit one school each day, developing close relationships with each, becoming their trusted and valued IT service engineer. We are looking for an experienced and enthusiastic problem solver, with a broad range of technical competence and motivation to learn new skills. Overview of the role: Visit clients and perform technical maintenance and support tasks Ensure support requests and tickets are responded to and resolved in a timely and friendly manner Provide technical help to all levels of user, including senior leadership, teaching and admin staff, plus pupils in some cases Escalate to 3rd line support and 3rd party service organisations as and when required Keep clients up to date on service issues As a field based role it is essential that you have a full UK driving licence and your own vehicle Maintain and further develop technical skills Personal Attributes: You will be a technology enthusiast who is good with people and enjoy solving problems. You will be able to work both under direction and on your own initiative, prioritising jobs as required. You will be an approachable and supportive team player, providing technical guidance and help as required. You will be keen to learn and gain experience with new technologies and their use in an education environment. This role requires regular working at client sites. You will need your own transport and a willingness to travel. IT Support Engineer - Qualifications & Experience: A minimum of two years' experience in a field based client facing technical support role Technical skills and experience with: Microsoft Office applications Microsoft 365 administration Windows Server administration experience, including Active Directory Network and Wi-Fi troubleshooting Printing troubleshooting Checking and maintaining data and systems backups Firewall and web-filter administration
I am currently partnered with a leading Cloud services provider who are looking for a Helpdesk Analyst / IT administrator to join their team on a permanent basis. This role is based out of their Dartford office and they are looking for someone to start ASAP, they will wait for a notice for the right candidate. Tech Stack: Office365suite including Exchange Teams and SharePoint End user hardware support (Windows 10/11, iOS, Android) AWS/ Azure Active Directory Ticketing This role offers a fantastic opportunity for progression and will look to promote people within a year to their Infrastructure team! If this is of interest please send your most up to date CV back to me and let me know a good time for us to speak in more detail, as mentioned above I have interview slots for Tuesday and Wednesday next week so this role will move extremely quickly!
Apr 25, 2024
Full time
I am currently partnered with a leading Cloud services provider who are looking for a Helpdesk Analyst / IT administrator to join their team on a permanent basis. This role is based out of their Dartford office and they are looking for someone to start ASAP, they will wait for a notice for the right candidate. Tech Stack: Office365suite including Exchange Teams and SharePoint End user hardware support (Windows 10/11, iOS, Android) AWS/ Azure Active Directory Ticketing This role offers a fantastic opportunity for progression and will look to promote people within a year to their Infrastructure team! If this is of interest please send your most up to date CV back to me and let me know a good time for us to speak in more detail, as mentioned above I have interview slots for Tuesday and Wednesday next week so this role will move extremely quickly!
Armstrong Knight is delighted to be recruiting on behalf of large retail business specialising in the distribution of machinery and powertools, with over 65 stores across the UK. Our client is now seeking an Infrastructure Manager to join the business, situated in the Nottingham Head Office. Position: Network / Infrastructure Manager Responsible to: IT & Systems Manager Responsible for: Maintain, develop, optimise, audit and safeguard the Group IT Network and Infrastructure Principle responsibilities and duties: o Management - Proactive management of the Network team to: o Provide effective support and maintenance of existing network o Maintain the integrity of the Group IT Network & Infrastructure requirements o Facilitate site-specific installations for both replacement PCs and new store systems o Mentor or provide guidance to junior members of the team. Produce annual risk assessments and work with business insurers and auditors to maintain the integrity of group Information Systems. Design and implement short- and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements. Participate in the development of IT strategies in collaboration with the Senior Management team. Interact, negotiate and manage relationships with vendors, outsourcers, and contractors to secure infrastructure products and services. Assisting in providing hands-on Infrastructure support when required Manage & facilitate the PCI compliance across the Group, together with any required questionnaires/audits with third part suppliers. Proactive management of Telecoms / Security / alarm providers, auditing of service levels, negotiating contracts for discussion / approval by the Senior Management Team Development - To maintain and improve the Group wide network and associated servers and the development of new procedures and work practices along with the Group Management. Proactive management of all ongoing IT projects Direct the development and oversee the implementation of business processes, company policies (Information Security, Network Security, Business Continuity Management etc) and controls so that all relevant legislative and compliance requirements (PCI, GDPR, Licensing agreements) are fulfilled. Implement a 'bestpractise', Service Desk Management function for the group. Create and maintain written documentation for user / system manuals, license agreements and documentation relating to modifications and upgrades. Develop SOP's (Standard Operating Procedures) for best practice Service Delivery and ensure written protocols and guidelines are provided for all staff across the group. Create budgets for cap ex projects for management to discuss and manage the op ex budgets for the IT department and the group. Housekeeping - Documentation, risk assessments, policies, procedures and business process mapping, disaster recovery plans, information security and compliance, archiving, monitoring of usages, software upgrades, web usage, licenses, penetration and cybercrime and insurance Troubleshooting system and network problems Installing and configuring computer hardware, operating systems and applications and specific site installations for replacement PC's, Laptops, Tablets and new store systems Teamwork and Communication - Proactive communication and liaison with external contractors and suppliers such as Polestar (where necessary) to ensure that external support is carried out in a timely manner in line with Group purchasing guidelines Effective communication and liaison with all internal departments including internal audit, stores and external suppliers to provide first line and second line IT response regarding: o Hardware and Software support o Hardware Repairs o Replenishment of consumables Security and Back Ups - Ensure all systems are backed up and disks are taken off site where required Ensure security levels are sufficient to avoid risk of cybercrime or attacks Business Support - 1st and 2nd line support, diagnosing hardware and software faults and solve technical and applications problems. Helpdesk activities on back- office applications Monitor the system downtime performance and work with Polestar to ensure that the systems are operating at maximum performance Management Information - To provide information and reports to the management and other departments as required Other: Maintain Group confidentiality at all times Working out of hours as required to maintain systems and business requirements Occasional travel and overnight stays will be required Promote and maintain safe working practices in all areas Report to senior personnel any breach of security or any act of dishonesty by a member of the public, visitor or member of staff Any other reasonable duties as required Limits to Authority: • Comply with operational practice as determined by the Director • Comply with accounting/administration practices as determined by the Management Accountant • Comply with HR and Payroll working practices as determined by HR Manager • Comply with Health & Safety Regulations as determined by the Health & Safety Manager • Comply with Fleet policy as determined by Aftersales & Fleet Manager
Apr 25, 2024
Full time
Armstrong Knight is delighted to be recruiting on behalf of large retail business specialising in the distribution of machinery and powertools, with over 65 stores across the UK. Our client is now seeking an Infrastructure Manager to join the business, situated in the Nottingham Head Office. Position: Network / Infrastructure Manager Responsible to: IT & Systems Manager Responsible for: Maintain, develop, optimise, audit and safeguard the Group IT Network and Infrastructure Principle responsibilities and duties: o Management - Proactive management of the Network team to: o Provide effective support and maintenance of existing network o Maintain the integrity of the Group IT Network & Infrastructure requirements o Facilitate site-specific installations for both replacement PCs and new store systems o Mentor or provide guidance to junior members of the team. Produce annual risk assessments and work with business insurers and auditors to maintain the integrity of group Information Systems. Design and implement short- and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements. Participate in the development of IT strategies in collaboration with the Senior Management team. Interact, negotiate and manage relationships with vendors, outsourcers, and contractors to secure infrastructure products and services. Assisting in providing hands-on Infrastructure support when required Manage & facilitate the PCI compliance across the Group, together with any required questionnaires/audits with third part suppliers. Proactive management of Telecoms / Security / alarm providers, auditing of service levels, negotiating contracts for discussion / approval by the Senior Management Team Development - To maintain and improve the Group wide network and associated servers and the development of new procedures and work practices along with the Group Management. Proactive management of all ongoing IT projects Direct the development and oversee the implementation of business processes, company policies (Information Security, Network Security, Business Continuity Management etc) and controls so that all relevant legislative and compliance requirements (PCI, GDPR, Licensing agreements) are fulfilled. Implement a 'bestpractise', Service Desk Management function for the group. Create and maintain written documentation for user / system manuals, license agreements and documentation relating to modifications and upgrades. Develop SOP's (Standard Operating Procedures) for best practice Service Delivery and ensure written protocols and guidelines are provided for all staff across the group. Create budgets for cap ex projects for management to discuss and manage the op ex budgets for the IT department and the group. Housekeeping - Documentation, risk assessments, policies, procedures and business process mapping, disaster recovery plans, information security and compliance, archiving, monitoring of usages, software upgrades, web usage, licenses, penetration and cybercrime and insurance Troubleshooting system and network problems Installing and configuring computer hardware, operating systems and applications and specific site installations for replacement PC's, Laptops, Tablets and new store systems Teamwork and Communication - Proactive communication and liaison with external contractors and suppliers such as Polestar (where necessary) to ensure that external support is carried out in a timely manner in line with Group purchasing guidelines Effective communication and liaison with all internal departments including internal audit, stores and external suppliers to provide first line and second line IT response regarding: o Hardware and Software support o Hardware Repairs o Replenishment of consumables Security and Back Ups - Ensure all systems are backed up and disks are taken off site where required Ensure security levels are sufficient to avoid risk of cybercrime or attacks Business Support - 1st and 2nd line support, diagnosing hardware and software faults and solve technical and applications problems. Helpdesk activities on back- office applications Monitor the system downtime performance and work with Polestar to ensure that the systems are operating at maximum performance Management Information - To provide information and reports to the management and other departments as required Other: Maintain Group confidentiality at all times Working out of hours as required to maintain systems and business requirements Occasional travel and overnight stays will be required Promote and maintain safe working practices in all areas Report to senior personnel any breach of security or any act of dishonesty by a member of the public, visitor or member of staff Any other reasonable duties as required Limits to Authority: • Comply with operational practice as determined by the Director • Comply with accounting/administration practices as determined by the Management Accountant • Comply with HR and Payroll working practices as determined by HR Manager • Comply with Health & Safety Regulations as determined by the Health & Safety Manager • Comply with Fleet policy as determined by Aftersales & Fleet Manager
1st/2nd Line Support Engineer My client is looking for a Microsoft Windows proficient 1st/2nd Line Technician to join their team in the Bristol office! You will be involved in a brand-new ERP System implementation and will be joining a team of 3 engineers providing support to over 150 end users, getting involved in project work involving hardware builds and deployments whilst providing general remote support via a ticketing system! Location: Bristol Salary: Up To £29,000 Key Responsibilities: User Onboarding/Decommissioning, Password Resets, Allowing Licenses Deploying software and providing application support ERP System Implementation Printer Support Technologies: Windows OS Active Directory Office 365 Sharepoint Hyper V Azure Veeam ERP Systems Benefits: 22 Days Annual Leave + Bank Holidays Cycle to Work Scheme Training and Development Plans Company Product Discount If this sounds like it could be for you, then please APPLY NOW or send your CV directly to Charles Roscoe at Allegiance Technology! Locations: Long Ashton, Easton, Redland, Knowle West, Maiden Head, Kingswood, Mangotsfield, Bath, Nailsea, Clevedon, Chepstow Key Words: 1st Line, First Line, 2nd Line, Second Line, IT Technician, ICT Technician, IT Engineer, IT Support Analyst, Service Desk Analyst, Helpdesk Analyst
Apr 25, 2024
Full time
1st/2nd Line Support Engineer My client is looking for a Microsoft Windows proficient 1st/2nd Line Technician to join their team in the Bristol office! You will be involved in a brand-new ERP System implementation and will be joining a team of 3 engineers providing support to over 150 end users, getting involved in project work involving hardware builds and deployments whilst providing general remote support via a ticketing system! Location: Bristol Salary: Up To £29,000 Key Responsibilities: User Onboarding/Decommissioning, Password Resets, Allowing Licenses Deploying software and providing application support ERP System Implementation Printer Support Technologies: Windows OS Active Directory Office 365 Sharepoint Hyper V Azure Veeam ERP Systems Benefits: 22 Days Annual Leave + Bank Holidays Cycle to Work Scheme Training and Development Plans Company Product Discount If this sounds like it could be for you, then please APPLY NOW or send your CV directly to Charles Roscoe at Allegiance Technology! Locations: Long Ashton, Easton, Redland, Knowle West, Maiden Head, Kingswood, Mangotsfield, Bath, Nailsea, Clevedon, Chepstow Key Words: 1st Line, First Line, 2nd Line, Second Line, IT Technician, ICT Technician, IT Engineer, IT Support Analyst, Service Desk Analyst, Helpdesk Analyst
Our Client develops and distributes innovative, high-value specialty pharmaceutical products. They are now seeking a Technical Specialist - Pharmaceutical QC & Manufacturing. This position is a full-time permanent role which will be office based in Surrey with blended (hybrid) working arrangements currently in place and expected to continue on a non-contractual basis in future. Job Purpose Take day-to-day responsibility for managing Tech Transfers, trouble-shooting activities, and project management to secure existing manufacturing processes and active ingredients supplies and support new product development within the group. Products are both unlicensed or licensed and intended to be distributed both within the UK and internationally. Ensuring that the projects are being run according to agreed timelines and costs, and that robust and appropriate decisions are made at each stage of the project. As required, liaise with contract manufacturers, development facilities to assist in identifying optimum solutions to technical problems, plan and implement the solution with the selected facilities, and coordinate activities, flow of information and completion of Quality Management System documentation with office-based colleagues Key Areas of Responsibility Manage existing and new projects development Participate to CMO/CDMOs screening for selection for Tech Transfer or new development. Participate in the RFP process by compiling required information. Collect and review process validation and analytical method validation data highlighting any out of specification/trend results. Support generation of stability, process validation and analytical method validation protocols. Manage and monitor the progress of validation activities (analytical and manufacturing process) and stability studies, highlighting any out of specification/trend results. Review batch documentation updates for existing commercial products and assess impact on process robustness or product quality, highlighting significant variances. Generate change controls for new product introductions and changes to existing products. Work in collaboration with internal stakeholders to identify and design technically viable and pragmatic product development opportunities (both unlicensed and licensed products). Identify and recommend the best contract development and manufacturing partner for each project. Plan and cost out projects and ensure that realistic and credible project plans are constructed and maintained as live working tools. Identify the appropriate resources (financial, expertise, equipment) required for each project. Ensure that projects are conducted in a transparent manner and that legitimate stakeholders receive updates and communications in a timely manner. Develop the technical and clinical data of selected product to CTD standard to support MAA Identify the weaknesses and gaps in the product development of selected products and, in conjunction with external suppliers, develop plans and costings to generate data to achieve robust common technical documents (CTDs). Troubleshoot manufacturing issues Work with contract manufacturers and colleagues to identify and implement robust and optimised solutions to product supply related problems as they arise (process or analytical related). This will include sourcing active ingredients from alternative suppliers and managing technical transfer of products to a new site of manufacture. Identify new sources of materials and new sites of manufacture to agreed timelines (as required) and costs in coordination with other departments (Quality, Supply ) Assist in the investigation of out of specification/trend results Review batch documentation updates for existing commercial products and assess impact. Complete Company documentation (including Quality & Financial) in a timely and accurate manner Ensure primary documentation at the external partner companies is prepared and signed off in advance of a decision being implemented. Accurately document agreed activities with a clear audit trail. Complete of QMS and financial management documentation in a timely manner. Prepare and send purchase orders in advance of work being undertaken by contract manufacturers and suppliers. Clear communication to internal SPL stakeholders Report periodically on project progress, advising stakeholders of challenges in a timely manner. Ensure all documentation is generated in compliance with internal procedures, SOPs, in compliance with the required quality and regulatory guidance. Ensure that primary documentation at the external partner companies is generated on time according to planning. Monitor, record and attribute costs associated with technical projects. Document the activities according to the current project process (trackers, classification of files etc.). Qualifications / Experience BSc or equivalent science-based degree Prior experience of working in a Pharmaceutical production or development environment, to include working with staff on issues arising within a production environment. Familiar with the concepts of GxP systems and other pharmaceutical terms and acronyms. Experience of managing Tech transfers, troubleshooting and product development of product change projects including process, analytical, planning, documentation, cost control and communication. Experience or ability to fill eCTD module 3. Ability to establish and maintain effective working relationships with internal and external stakeholders. Strong written and verbal communication skills, including the ability to put forward a coherent and compelling case, taking the needs of other stakeholders into consideration. In return our client is offering a competitive package for the successful Candidate including a basic salary of up to £59,000 per annum (negotiable dependent on experience) plus benefits. Please send your C.V to Lorraine Roger, Director at Atom Recruitment Ltd.
Apr 25, 2024
Full time
Our Client develops and distributes innovative, high-value specialty pharmaceutical products. They are now seeking a Technical Specialist - Pharmaceutical QC & Manufacturing. This position is a full-time permanent role which will be office based in Surrey with blended (hybrid) working arrangements currently in place and expected to continue on a non-contractual basis in future. Job Purpose Take day-to-day responsibility for managing Tech Transfers, trouble-shooting activities, and project management to secure existing manufacturing processes and active ingredients supplies and support new product development within the group. Products are both unlicensed or licensed and intended to be distributed both within the UK and internationally. Ensuring that the projects are being run according to agreed timelines and costs, and that robust and appropriate decisions are made at each stage of the project. As required, liaise with contract manufacturers, development facilities to assist in identifying optimum solutions to technical problems, plan and implement the solution with the selected facilities, and coordinate activities, flow of information and completion of Quality Management System documentation with office-based colleagues Key Areas of Responsibility Manage existing and new projects development Participate to CMO/CDMOs screening for selection for Tech Transfer or new development. Participate in the RFP process by compiling required information. Collect and review process validation and analytical method validation data highlighting any out of specification/trend results. Support generation of stability, process validation and analytical method validation protocols. Manage and monitor the progress of validation activities (analytical and manufacturing process) and stability studies, highlighting any out of specification/trend results. Review batch documentation updates for existing commercial products and assess impact on process robustness or product quality, highlighting significant variances. Generate change controls for new product introductions and changes to existing products. Work in collaboration with internal stakeholders to identify and design technically viable and pragmatic product development opportunities (both unlicensed and licensed products). Identify and recommend the best contract development and manufacturing partner for each project. Plan and cost out projects and ensure that realistic and credible project plans are constructed and maintained as live working tools. Identify the appropriate resources (financial, expertise, equipment) required for each project. Ensure that projects are conducted in a transparent manner and that legitimate stakeholders receive updates and communications in a timely manner. Develop the technical and clinical data of selected product to CTD standard to support MAA Identify the weaknesses and gaps in the product development of selected products and, in conjunction with external suppliers, develop plans and costings to generate data to achieve robust common technical documents (CTDs). Troubleshoot manufacturing issues Work with contract manufacturers and colleagues to identify and implement robust and optimised solutions to product supply related problems as they arise (process or analytical related). This will include sourcing active ingredients from alternative suppliers and managing technical transfer of products to a new site of manufacture. Identify new sources of materials and new sites of manufacture to agreed timelines (as required) and costs in coordination with other departments (Quality, Supply ) Assist in the investigation of out of specification/trend results Review batch documentation updates for existing commercial products and assess impact. Complete Company documentation (including Quality & Financial) in a timely and accurate manner Ensure primary documentation at the external partner companies is prepared and signed off in advance of a decision being implemented. Accurately document agreed activities with a clear audit trail. Complete of QMS and financial management documentation in a timely manner. Prepare and send purchase orders in advance of work being undertaken by contract manufacturers and suppliers. Clear communication to internal SPL stakeholders Report periodically on project progress, advising stakeholders of challenges in a timely manner. Ensure all documentation is generated in compliance with internal procedures, SOPs, in compliance with the required quality and regulatory guidance. Ensure that primary documentation at the external partner companies is generated on time according to planning. Monitor, record and attribute costs associated with technical projects. Document the activities according to the current project process (trackers, classification of files etc.). Qualifications / Experience BSc or equivalent science-based degree Prior experience of working in a Pharmaceutical production or development environment, to include working with staff on issues arising within a production environment. Familiar with the concepts of GxP systems and other pharmaceutical terms and acronyms. Experience of managing Tech transfers, troubleshooting and product development of product change projects including process, analytical, planning, documentation, cost control and communication. Experience or ability to fill eCTD module 3. Ability to establish and maintain effective working relationships with internal and external stakeholders. Strong written and verbal communication skills, including the ability to put forward a coherent and compelling case, taking the needs of other stakeholders into consideration. In return our client is offering a competitive package for the successful Candidate including a basic salary of up to £59,000 per annum (negotiable dependent on experience) plus benefits. Please send your C.V to Lorraine Roger, Director at Atom Recruitment Ltd.
1st Line Support Technician - Burton-on-Trent Join a leading healthcare company dedicated to enhancing patient care through innovative and cutting-edge technology. As our client continues to grow, they are seeking a dynamic and skilled 1st Line Support Technician to join their team. Position Overview: As a 1st Line Support Technician, you will play a vital role in providing technical assistance and support to staff across various business departments. Your primary responsibility will be to troubleshoot and resolve technical issues promptly to ensure seamless operations across the service desk. The ideal candidate will possess excellent communication skills and strong problem-solving abilities. Key Responsibilities: Provide first-line technical support to end-users, including troubleshooting microsoft related technology inlcuding Windows 10/11 & Office 365. Respond to support requests via phone or email and escalate complex issues to the appropriate team members when necessary. Install, configure, and maintain computer systems, printers, and other peripherals. Assist in user account management, including password resets and access permissions. Document technical procedures and create knowledge base articles for end-user self-help. Collaborate with IT team members to implement and support IT projects and initiatives. Key Skills required: Experience using a service desk ticketing system. Strong knowledge of Windows operating systems (Windows 10, Windows Server) and Microsoft Office Suite. Familiarity with Active Directory, Exchange, and basic networking concepts. Excellent troubleshooting and problem-solving skills with a methodical approach. Exceptional interpersonal and communication skills, with the ability to interact professionally with users at all levels. Ability to work independently and prioritize tasks in a fast-paced environment. Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) would be useful. Salary: For this position, my client are offering a salary of up to £24,000, plus excellent benefits. Crimson is acting as an employment agency regarding this vacancy. The link to Crimson's Privacy Statement is here, should you wish to view prior to applying for this vacancy.
Apr 25, 2024
Full time
1st Line Support Technician - Burton-on-Trent Join a leading healthcare company dedicated to enhancing patient care through innovative and cutting-edge technology. As our client continues to grow, they are seeking a dynamic and skilled 1st Line Support Technician to join their team. Position Overview: As a 1st Line Support Technician, you will play a vital role in providing technical assistance and support to staff across various business departments. Your primary responsibility will be to troubleshoot and resolve technical issues promptly to ensure seamless operations across the service desk. The ideal candidate will possess excellent communication skills and strong problem-solving abilities. Key Responsibilities: Provide first-line technical support to end-users, including troubleshooting microsoft related technology inlcuding Windows 10/11 & Office 365. Respond to support requests via phone or email and escalate complex issues to the appropriate team members when necessary. Install, configure, and maintain computer systems, printers, and other peripherals. Assist in user account management, including password resets and access permissions. Document technical procedures and create knowledge base articles for end-user self-help. Collaborate with IT team members to implement and support IT projects and initiatives. Key Skills required: Experience using a service desk ticketing system. Strong knowledge of Windows operating systems (Windows 10, Windows Server) and Microsoft Office Suite. Familiarity with Active Directory, Exchange, and basic networking concepts. Excellent troubleshooting and problem-solving skills with a methodical approach. Exceptional interpersonal and communication skills, with the ability to interact professionally with users at all levels. Ability to work independently and prioritize tasks in a fast-paced environment. Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) would be useful. Salary: For this position, my client are offering a salary of up to £24,000, plus excellent benefits. Crimson is acting as an employment agency regarding this vacancy. The link to Crimson's Privacy Statement is here, should you wish to view prior to applying for this vacancy.
A customer-focused, highly technical and enthusiastic IT Support Engineer is needed to support an independent school in the Fulham / Kensington area. This great opportunity has a salary of up to £35,000 plus fantastic benefits and annual leave! Please note you must have experience working within Schools, Colleges or the education sector! Role Overview In this role, You will be responsible for providing IT support and strategic advice to students, teachers and school staff to ensure the technical side of learning and school systems are running smoothly. Responsibilities: Providing technical support in resolving IT incidents. Act as a lead point of contact for IT issues in allocated schools. Managing, monitoring, and maintaining the school's IT systems. Monitoring all hardware and software on the school grounds. Providing assistance to school IT leaders in developing and implementing their IT strategies. Install and update all school IT systems. Maintain accurate documentation and a structured process for managing IT changes. Ensure that escalated IT issues are resolved within the school's service level agreements. Assuring ICT systems are fully functional, robust and secure at local schools through appropriate policies and procedures. Ensuring all IT changes are managed in a structured way and documented correctly. Making sure that all reported incidents are resolved efficiently. Essential Qualifications and Experience: Experience working in a similar role with a school, college or education institute. Excellent understanding of school IT systems. Strong technical skills, including Microsoft products - Active Directory & Group Policy, Windows 10, Windows Server 2012 and Microsoft 365. Impeccable written and verbal communication skills. Experience in diagnosing and resolving technical errors. Person Specification: Passion for IT. Customer Focused. Attention to detail. Multitasker. Strong analysis skills. Apply Today! About GreatFind Recruitment Here at GreatFind Recruitment, with 20 years EdTech experience, we specialise in Sourcing IT Talent for Education and the technology sector. Our clients include schools, multi-academy trusts, IT service providers, IT resellers, and educational software providers, Providing marketing, sales, technical, and operational professionals is our forte. At our agency, we know exactly what skills, personal attributes, and work experience our candidates need to succeed within our clients' businesses. We are an equal opportunity provider. Please note that as a result of the high volume of applications we receive, we may not be able to provide individual responses to each application. If you have not received any communication from us within three business days, please consider your application unsuccessful.
Apr 25, 2024
Full time
A customer-focused, highly technical and enthusiastic IT Support Engineer is needed to support an independent school in the Fulham / Kensington area. This great opportunity has a salary of up to £35,000 plus fantastic benefits and annual leave! Please note you must have experience working within Schools, Colleges or the education sector! Role Overview In this role, You will be responsible for providing IT support and strategic advice to students, teachers and school staff to ensure the technical side of learning and school systems are running smoothly. Responsibilities: Providing technical support in resolving IT incidents. Act as a lead point of contact for IT issues in allocated schools. Managing, monitoring, and maintaining the school's IT systems. Monitoring all hardware and software on the school grounds. Providing assistance to school IT leaders in developing and implementing their IT strategies. Install and update all school IT systems. Maintain accurate documentation and a structured process for managing IT changes. Ensure that escalated IT issues are resolved within the school's service level agreements. Assuring ICT systems are fully functional, robust and secure at local schools through appropriate policies and procedures. Ensuring all IT changes are managed in a structured way and documented correctly. Making sure that all reported incidents are resolved efficiently. Essential Qualifications and Experience: Experience working in a similar role with a school, college or education institute. Excellent understanding of school IT systems. Strong technical skills, including Microsoft products - Active Directory & Group Policy, Windows 10, Windows Server 2012 and Microsoft 365. Impeccable written and verbal communication skills. Experience in diagnosing and resolving technical errors. Person Specification: Passion for IT. Customer Focused. Attention to detail. Multitasker. Strong analysis skills. Apply Today! About GreatFind Recruitment Here at GreatFind Recruitment, with 20 years EdTech experience, we specialise in Sourcing IT Talent for Education and the technology sector. Our clients include schools, multi-academy trusts, IT service providers, IT resellers, and educational software providers, Providing marketing, sales, technical, and operational professionals is our forte. At our agency, we know exactly what skills, personal attributes, and work experience our candidates need to succeed within our clients' businesses. We are an equal opportunity provider. Please note that as a result of the high volume of applications we receive, we may not be able to provide individual responses to each application. If you have not received any communication from us within three business days, please consider your application unsuccessful.
HEAD OF INFORMATION SECURITY OPERATIONS - CONTRACT - HYBRID -READING Contract Hybrid working - 2/3 days in office /week Location: Reading Duration: 6 -9 months We are recruiting for a Head of Information Security Operations to ensure that the Confidentiality, integrity and availability of information systems are maintained to protect Customer, corporate and 3rd party data. You will have responsibility for the management of the CERT function as well as responsibility for the management of the SEIM and SOC Partners. Experience Minimum 5+ years commercial experience with the following technologies/systems: Check Point Firewall/NIDS/DLP/Anti-Virus/Identity Awareness/URL Filtering SIEM/Splunk Enterprise Desktop and Server Anti-Virus/Malware and endpoint protection technologies Vulnerability Security Scanning e.g. Nessus Microsoft Windows Server family of products. Operational experience of PCI DSS Citrix XenApp, remote access products LAN & WAN networking using Cisco routers, switches and infrastructure products. Good understanding of TCP/IP Identity and access management systems Active Directory, GPO Configuration Citrix /VMWare Experience of managing and developing a SIEM system, and feeding events into a SOC in order to identify and alert on security incidents Understanding of security issues and ability to allocate work to appropriate resources and manage escalations effectively Understanding of vulnerability management and defence against attacks in order to drive the business in improvement Understanding of Identity and Access Management function and technology in order to drive improvement of the function Responsibilities Creation and maintenance of Information Security processes and procedures to support business policies and operations. Provide leadership and management of Information Security Operational teams to ensure efficient and effective, proactive and reactive security monitoring and defense across information assets. Ensure regular KPIs are developed and maintained and identify areas for improvement and make recommendations accordingly. Be the lead in Cyber security incident response and ensure processes and procedures and playbooks are efficient, effective and are tested regularly in line with policy. Develop and maintain a schedule of operational checks to ensure the confidentiality, integrity and availability of Client's information assets is maintained and in-line with compliance and regulation. Act as an escalation point for Information Security Incidents, changes and problems. Responsibility for IDAM management and control. Production of Risk Landscape documentation in conjunction with the Information Security Risk functions and other colleagues. Please apply via this ad in the first instance or send a CV with covering note or contact me on or Project People is acting as an Employment Business in relation to this vacancy.
Apr 25, 2024
Full time
HEAD OF INFORMATION SECURITY OPERATIONS - CONTRACT - HYBRID -READING Contract Hybrid working - 2/3 days in office /week Location: Reading Duration: 6 -9 months We are recruiting for a Head of Information Security Operations to ensure that the Confidentiality, integrity and availability of information systems are maintained to protect Customer, corporate and 3rd party data. You will have responsibility for the management of the CERT function as well as responsibility for the management of the SEIM and SOC Partners. Experience Minimum 5+ years commercial experience with the following technologies/systems: Check Point Firewall/NIDS/DLP/Anti-Virus/Identity Awareness/URL Filtering SIEM/Splunk Enterprise Desktop and Server Anti-Virus/Malware and endpoint protection technologies Vulnerability Security Scanning e.g. Nessus Microsoft Windows Server family of products. Operational experience of PCI DSS Citrix XenApp, remote access products LAN & WAN networking using Cisco routers, switches and infrastructure products. Good understanding of TCP/IP Identity and access management systems Active Directory, GPO Configuration Citrix /VMWare Experience of managing and developing a SIEM system, and feeding events into a SOC in order to identify and alert on security incidents Understanding of security issues and ability to allocate work to appropriate resources and manage escalations effectively Understanding of vulnerability management and defence against attacks in order to drive the business in improvement Understanding of Identity and Access Management function and technology in order to drive improvement of the function Responsibilities Creation and maintenance of Information Security processes and procedures to support business policies and operations. Provide leadership and management of Information Security Operational teams to ensure efficient and effective, proactive and reactive security monitoring and defense across information assets. Ensure regular KPIs are developed and maintained and identify areas for improvement and make recommendations accordingly. Be the lead in Cyber security incident response and ensure processes and procedures and playbooks are efficient, effective and are tested regularly in line with policy. Develop and maintain a schedule of operational checks to ensure the confidentiality, integrity and availability of Client's information assets is maintained and in-line with compliance and regulation. Act as an escalation point for Information Security Incidents, changes and problems. Responsibility for IDAM management and control. Production of Risk Landscape documentation in conjunction with the Information Security Risk functions and other colleagues. Please apply via this ad in the first instance or send a CV with covering note or contact me on or Project People is acting as an Employment Business in relation to this vacancy.
ROLE OVERVIEW Croud is a digital marketing agency with a unique business model , recently named a Sunday Times Best Place to Work 2023 . We are looking for an experienced Paid Search professional with an agency background who is passionate about digital marketing and in particular PPC. The overall purpose of this role is to support the Channel Head and Strategy Directors and lead the PPC Senior Account Managers, Managers and Executives in implementing PPC strategy for key clients. You will be responsible for the management and delivery of PPC scopes for our clients, using both internal resources and our network of specialists, in order to achieve client business objectives and targets. You will lead the effective implementation of client Account Development Plans (ADPs) in order to achieve the client's annual business objectives and targets. You will also be responsible for ensuring cross-channel workflows. Croud operates a hybrid working mode l with a minimum of 3 days a week based in our London office and the remaining days from home if you wish. RESPONSIBILITIES Client Services Working with the Client Directors/Client Services team, provide senior leadership and strategic guidance to your client portfolio. Develop & maintain strong relationships across your client base Share knowledge, new platforms and industry developments with your key clients, keeping them abreast of upcoming changes - becoming a source of truth and an industry thought leader Identify & develop opportunities to grow revenue from key clients, whether through increased investment in PPC or wider cross-channel conversations Leadership/Management Provide effective support to the PPC Management Team, maintaining standards, improving processes and streamlining delivery across the team Lead the delivery of PPC services in your team, ensuring a high quality of work that adheres to best practices and meets/exceeds client expectations Ensure all client revenues/P&L follow due process in the team Co-ordinate and delegate work amongst your team to ensure tasks are allocated effectively depending on skills and resources Manage your direct reports, including their development and training needs Commercial awareness and ownership of the commercial performance of your team and clients with a focus on costs, revenue and ways of working, to ensure profitable delivery for Croud PPC Delivery Be at the forefront of PPC by keeping up to date with industry news, new platforms and technologies Help in new business preparation and attend sales pitches as and when required. Lead new business pitches and drive the strategy for them. Attend and deliver the pitch Lead and build required key client communications and deliverables eg. QBRs, campaign reviews and client meetings Working with key stakeholders (strategy & planning, client services, etc), align strategy and ensure client needs are met with other teams across the business Develop imaginative, innovative and effective ideas and process improvements for your clients/the wider PPC team Contribute to the development of Croud's paid search proposition, positioning yourself as a key thought leader within the PPC team/wider business Key stakeholders: Direct Line Manager: PPC Strategy Director Direct Reports: PPC Sr Managers, PPC Managers, PPC Executives Key stakeholders: PPC Head of Channel, Client Strategy team, Planning team, CDDs Other stakeholders: Development Manager, Network Support Manager, Shrewsbury Operations Director, Head of Operational Process PERSON SPECIFICATION Degree level education or relevant equivalent experience In-depth demonstrable experience in Digital Marketing In-depth demonstrable experience in PPC advertising Excellent communication, organisation, and presentation skills A mathematical and analytical mind Exceptional client service skills Highly organised and an ability to multi-task Impeccable attention to detail Excellent Microsoft Office skills which must include Excel, Word and PowerPoint Proven track record of working to deadlines Proven time management skills Proven ability to negotiate. The ability to autonomously identify opportunities, generate ideas and formulate strategies Leadership skills: managing direct reports, a motivator Extensive line management experience, mentoring & training Proven experience in client expectation management roles and situations, able to manage and direct client expectations Clear passion for digital marketing and cross channel COMPANY BENEFITS Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! Croud offers competitive starting salaries alongside numerous company benefits.On completion of the three month probation period every employee is eligible for the benefits listed on our careers site which include: 25 days holiday a year Annual performance bonus Sale commission Recruitment referrals bonus Gym membership contributions Ride to Work scheme Rail card Season Ticket loan Free fruit, breakfast cereals, snacks and tea & coffee Free home office chair and screen Enhanced maternity and paternity package Life and income protection Medical cash plan Agile Working Policy LinkedIn Learning and access to Croud Campus (our bespoke learning and development platform) Peer to peer recognition scheme 'bonusly' Team off-sites/regular socialsYear-round holiday parties Day to make a difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your linemanagers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.
Apr 25, 2024
Full time
ROLE OVERVIEW Croud is a digital marketing agency with a unique business model , recently named a Sunday Times Best Place to Work 2023 . We are looking for an experienced Paid Search professional with an agency background who is passionate about digital marketing and in particular PPC. The overall purpose of this role is to support the Channel Head and Strategy Directors and lead the PPC Senior Account Managers, Managers and Executives in implementing PPC strategy for key clients. You will be responsible for the management and delivery of PPC scopes for our clients, using both internal resources and our network of specialists, in order to achieve client business objectives and targets. You will lead the effective implementation of client Account Development Plans (ADPs) in order to achieve the client's annual business objectives and targets. You will also be responsible for ensuring cross-channel workflows. Croud operates a hybrid working mode l with a minimum of 3 days a week based in our London office and the remaining days from home if you wish. RESPONSIBILITIES Client Services Working with the Client Directors/Client Services team, provide senior leadership and strategic guidance to your client portfolio. Develop & maintain strong relationships across your client base Share knowledge, new platforms and industry developments with your key clients, keeping them abreast of upcoming changes - becoming a source of truth and an industry thought leader Identify & develop opportunities to grow revenue from key clients, whether through increased investment in PPC or wider cross-channel conversations Leadership/Management Provide effective support to the PPC Management Team, maintaining standards, improving processes and streamlining delivery across the team Lead the delivery of PPC services in your team, ensuring a high quality of work that adheres to best practices and meets/exceeds client expectations Ensure all client revenues/P&L follow due process in the team Co-ordinate and delegate work amongst your team to ensure tasks are allocated effectively depending on skills and resources Manage your direct reports, including their development and training needs Commercial awareness and ownership of the commercial performance of your team and clients with a focus on costs, revenue and ways of working, to ensure profitable delivery for Croud PPC Delivery Be at the forefront of PPC by keeping up to date with industry news, new platforms and technologies Help in new business preparation and attend sales pitches as and when required. Lead new business pitches and drive the strategy for them. Attend and deliver the pitch Lead and build required key client communications and deliverables eg. QBRs, campaign reviews and client meetings Working with key stakeholders (strategy & planning, client services, etc), align strategy and ensure client needs are met with other teams across the business Develop imaginative, innovative and effective ideas and process improvements for your clients/the wider PPC team Contribute to the development of Croud's paid search proposition, positioning yourself as a key thought leader within the PPC team/wider business Key stakeholders: Direct Line Manager: PPC Strategy Director Direct Reports: PPC Sr Managers, PPC Managers, PPC Executives Key stakeholders: PPC Head of Channel, Client Strategy team, Planning team, CDDs Other stakeholders: Development Manager, Network Support Manager, Shrewsbury Operations Director, Head of Operational Process PERSON SPECIFICATION Degree level education or relevant equivalent experience In-depth demonstrable experience in Digital Marketing In-depth demonstrable experience in PPC advertising Excellent communication, organisation, and presentation skills A mathematical and analytical mind Exceptional client service skills Highly organised and an ability to multi-task Impeccable attention to detail Excellent Microsoft Office skills which must include Excel, Word and PowerPoint Proven track record of working to deadlines Proven time management skills Proven ability to negotiate. The ability to autonomously identify opportunities, generate ideas and formulate strategies Leadership skills: managing direct reports, a motivator Extensive line management experience, mentoring & training Proven experience in client expectation management roles and situations, able to manage and direct client expectations Clear passion for digital marketing and cross channel COMPANY BENEFITS Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! Croud offers competitive starting salaries alongside numerous company benefits.On completion of the three month probation period every employee is eligible for the benefits listed on our careers site which include: 25 days holiday a year Annual performance bonus Sale commission Recruitment referrals bonus Gym membership contributions Ride to Work scheme Rail card Season Ticket loan Free fruit, breakfast cereals, snacks and tea & coffee Free home office chair and screen Enhanced maternity and paternity package Life and income protection Medical cash plan Agile Working Policy LinkedIn Learning and access to Croud Campus (our bespoke learning and development platform) Peer to peer recognition scheme 'bonusly' Team off-sites/regular socialsYear-round holiday parties Day to make a difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your linemanagers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.
WE ARE VERITONE Veritone (NASDAQ: VERI) designs human-centered AI solutions. Serving customers in the talent acquisition, media, entertainment and public sector industries, Veritone's software and services empower individuals at the world's largest and most recognizable brands to run more efficiently, accelerate decision making and increase profitability. Veritone's leading enterprise AI platform, aiWARE, orchestrates an ever-growing ecosystem of machine learning models, transforming data sources into actionable intelligence. By blending human expertise with AI technology, Veritone advances human potential to help organizations solve problems and achieve more than ever before, enhancing lives everywhere. To learn more, visit . Veritone Hire Technology is the global leader in providing sophisticated, easy-to-use candidate sourcing tools, which help recruiters improve efficiency, increase return on investment, and reduce the cost of online recruitment spend. We integrate, partner, and work with complimentary tech businesses and job boards to make the recruitment process as simple as possible. WHAT YOU'LL DO Be a part of the Veritone Hire product team, reporting to the product's SVP. Establishes, implements, and communicates the strategic direction of the organization's product division. Leads a team of product managers and collaborates closely with the UX, Analytics, and Engineering teams to deliver on the product vision and roadmap Leads the transformation of Product ideas from preliminary stages into actionable concepts, timelines, and Projects while maintaining serious consideration of the financial implications, marketing needs, and overall objectives of the business Collaborates with executive leadership to develop and meet company goals while supplying expertise and guidance on product-related projects and systems. Identifies, recommends, and implements new processes, technologies, and systems to improve and streamline the Product organization's processes and use of resources and materials. Ensures all prioritization is in line with the Product Vision and Company Objectives Look for improvements in the workflow across the entire Product Lifecycle Defines, measures, and evaluates key metrics related to product performance and provides summaries to executive leadership WHAT YOU'LL NEED 6+ years proven experience as a product manager in a B2B SaaS business; 8+ years in a software environment At least 3 years of managerial experience in leading a Product team in a tech company and liaising with executive leadership Proven experience applying user research and data analysis and translating these into actionable product strategies. Demonstrable experience effectively collaborating with Engineering to deliver product using agile/scrum methodologies A talent for engaging with engineering, you must be able to speak the language of developers. A passion for user experience, with solid instincts around UI and design. Strong organizational and project management skills. Remarkable communication skills. You should be comfortable representing your team and championing projects across the organization and in front of senior leadership, partners, and customers. Experience in working on complex projects with front-end and back-end components- advantage Experience working in an international business with virtual global teams and knowledge of product localization. Prior experience in the HR tech industry or the Recruitment Industry - is advantageous. WHAT WE OFFER A competitive compensation package Equity Grant(s) Employe Stock Purchase Plan (ESPP) Remote first + Hybrid workplace VERI Communities (Affinity Groups) & Belonging Empowerment to build your career journey at Veritone Flexible (Paid) Time Off Benefits Program: medical, dental, vision, and more! Mental health awareness and support An opportunity to be a part of the next big thing in artificial intelligence! OUR CULTURE Loves learning & continuous growth; stays current on marketing trends Can juggle multiple projects, priorities, and deadlines with a positive attitude Comfortable in a fast-paced, small company environment Collaborative and always contributing value Driven to win as a team Remote first workplace Check us out! Veritone is a leading provider of artificial intelligence (AI) technology and solutions. The company's proprietary operating system, aiWARE, orchestrates an expanding ecosystem of machine learning models to transform audio, video and other data sources into actionable intelligence. We love to continuously grow while staying ahead of trends and creating structure in an unstructured world. If you've made it this far and align with our goals, we look forward to reviewing your qualifications! DISCLOSURE Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Should candidates not be normally resident in the UK they must be able to demonstrate their eligibility to work in the UK in accordance with the Asylum and Immigration Act 1999. The successful candidate will be working remote with a hybrid option in the Veritone UK branch located in London.
Apr 25, 2024
Full time
WE ARE VERITONE Veritone (NASDAQ: VERI) designs human-centered AI solutions. Serving customers in the talent acquisition, media, entertainment and public sector industries, Veritone's software and services empower individuals at the world's largest and most recognizable brands to run more efficiently, accelerate decision making and increase profitability. Veritone's leading enterprise AI platform, aiWARE, orchestrates an ever-growing ecosystem of machine learning models, transforming data sources into actionable intelligence. By blending human expertise with AI technology, Veritone advances human potential to help organizations solve problems and achieve more than ever before, enhancing lives everywhere. To learn more, visit . Veritone Hire Technology is the global leader in providing sophisticated, easy-to-use candidate sourcing tools, which help recruiters improve efficiency, increase return on investment, and reduce the cost of online recruitment spend. We integrate, partner, and work with complimentary tech businesses and job boards to make the recruitment process as simple as possible. WHAT YOU'LL DO Be a part of the Veritone Hire product team, reporting to the product's SVP. Establishes, implements, and communicates the strategic direction of the organization's product division. Leads a team of product managers and collaborates closely with the UX, Analytics, and Engineering teams to deliver on the product vision and roadmap Leads the transformation of Product ideas from preliminary stages into actionable concepts, timelines, and Projects while maintaining serious consideration of the financial implications, marketing needs, and overall objectives of the business Collaborates with executive leadership to develop and meet company goals while supplying expertise and guidance on product-related projects and systems. Identifies, recommends, and implements new processes, technologies, and systems to improve and streamline the Product organization's processes and use of resources and materials. Ensures all prioritization is in line with the Product Vision and Company Objectives Look for improvements in the workflow across the entire Product Lifecycle Defines, measures, and evaluates key metrics related to product performance and provides summaries to executive leadership WHAT YOU'LL NEED 6+ years proven experience as a product manager in a B2B SaaS business; 8+ years in a software environment At least 3 years of managerial experience in leading a Product team in a tech company and liaising with executive leadership Proven experience applying user research and data analysis and translating these into actionable product strategies. Demonstrable experience effectively collaborating with Engineering to deliver product using agile/scrum methodologies A talent for engaging with engineering, you must be able to speak the language of developers. A passion for user experience, with solid instincts around UI and design. Strong organizational and project management skills. Remarkable communication skills. You should be comfortable representing your team and championing projects across the organization and in front of senior leadership, partners, and customers. Experience in working on complex projects with front-end and back-end components- advantage Experience working in an international business with virtual global teams and knowledge of product localization. Prior experience in the HR tech industry or the Recruitment Industry - is advantageous. WHAT WE OFFER A competitive compensation package Equity Grant(s) Employe Stock Purchase Plan (ESPP) Remote first + Hybrid workplace VERI Communities (Affinity Groups) & Belonging Empowerment to build your career journey at Veritone Flexible (Paid) Time Off Benefits Program: medical, dental, vision, and more! Mental health awareness and support An opportunity to be a part of the next big thing in artificial intelligence! OUR CULTURE Loves learning & continuous growth; stays current on marketing trends Can juggle multiple projects, priorities, and deadlines with a positive attitude Comfortable in a fast-paced, small company environment Collaborative and always contributing value Driven to win as a team Remote first workplace Check us out! Veritone is a leading provider of artificial intelligence (AI) technology and solutions. The company's proprietary operating system, aiWARE, orchestrates an expanding ecosystem of machine learning models to transform audio, video and other data sources into actionable intelligence. We love to continuously grow while staying ahead of trends and creating structure in an unstructured world. If you've made it this far and align with our goals, we look forward to reviewing your qualifications! DISCLOSURE Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Should candidates not be normally resident in the UK they must be able to demonstrate their eligibility to work in the UK in accordance with the Asylum and Immigration Act 1999. The successful candidate will be working remote with a hybrid option in the Veritone UK branch located in London.