FRENCH SELECTION UK French speaking Technical Support advisor Technical support, 1st line support, 2nd line support, IT, Technical issues, distributors, resellers, computer products, Customer service, Representative, Customer Care, Customer support, Customer Advisor, Fluent in French Salary: up to £29,500 p.a. (Depending on experience) + Bonus + Excellent benefits Location: Feltham, Middlesex Easy commute by public transport with South Western Railway (Waterloo, Vauxhall, Clapham, Wimbledon, New Malden, Norbiton, Kingston, Teddington, Fulwell, Hempton, Sunbury, Upper Halliford.Commutable by car from Surrey, Addlestone, Weybridge, Hersham, Esher, Ashford, Feltham, Twickenham, Greater London, South West London, M3, A308 Ref: 4193TF Full time permanent position Working hours Mon-Thurs 8am - 5pm, Fri 8am - 3pm Hybrid working system - 2 days in the office / 3 days at home VIEW JOB DESCRIPTION > APPLY NOWPlease visit the French Selection UK website, vacancies section, search job reference:4193TFApplications submitted on our website will come to us in Word format, which means they will be processed faster & more efficiently by our team of consultants. The Company: Our client is a multinational tech company who develop, manufacture and sell IT products on a global scale Main Duties: To assist and support Customers with technical questions and problems while providing outstanding customer service The Role: - Respond to technical enquiries from distributors, resellers and end users via email, web chat, live chat and social media- Resolve any issues from customers within a dedicated time frame- Run tests following customer issues recording these findings for in house research.- Keep up to date on products- Ensure all correspondence is recorded and kept up to date- Escalate technical customer issues as needed to the relevant departments- Attend regular staff meetings and provide reports as needed The Candidate: - Fluent in French (written & spoken) essential - Previous experience in technical support needed - Knowledge of computer systems and networks beneficial- Excellent communication skills- Customer service focused- Confident, proactive & dynamic- Computer literate (excel, outlook, CRM system) Salary: up to £29,500 p.a. (Depending on experience) + Bonus + Excellent benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
May 02, 2024
Full time
FRENCH SELECTION UK French speaking Technical Support advisor Technical support, 1st line support, 2nd line support, IT, Technical issues, distributors, resellers, computer products, Customer service, Representative, Customer Care, Customer support, Customer Advisor, Fluent in French Salary: up to £29,500 p.a. (Depending on experience) + Bonus + Excellent benefits Location: Feltham, Middlesex Easy commute by public transport with South Western Railway (Waterloo, Vauxhall, Clapham, Wimbledon, New Malden, Norbiton, Kingston, Teddington, Fulwell, Hempton, Sunbury, Upper Halliford.Commutable by car from Surrey, Addlestone, Weybridge, Hersham, Esher, Ashford, Feltham, Twickenham, Greater London, South West London, M3, A308 Ref: 4193TF Full time permanent position Working hours Mon-Thurs 8am - 5pm, Fri 8am - 3pm Hybrid working system - 2 days in the office / 3 days at home VIEW JOB DESCRIPTION > APPLY NOWPlease visit the French Selection UK website, vacancies section, search job reference:4193TFApplications submitted on our website will come to us in Word format, which means they will be processed faster & more efficiently by our team of consultants. The Company: Our client is a multinational tech company who develop, manufacture and sell IT products on a global scale Main Duties: To assist and support Customers with technical questions and problems while providing outstanding customer service The Role: - Respond to technical enquiries from distributors, resellers and end users via email, web chat, live chat and social media- Resolve any issues from customers within a dedicated time frame- Run tests following customer issues recording these findings for in house research.- Keep up to date on products- Ensure all correspondence is recorded and kept up to date- Escalate technical customer issues as needed to the relevant departments- Attend regular staff meetings and provide reports as needed The Candidate: - Fluent in French (written & spoken) essential - Previous experience in technical support needed - Knowledge of computer systems and networks beneficial- Excellent communication skills- Customer service focused- Confident, proactive & dynamic- Computer literate (excel, outlook, CRM system) Salary: up to £29,500 p.a. (Depending on experience) + Bonus + Excellent benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Global Technology Solutions Ltd
Hampton, Cambridgeshire
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 07:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent Dutch and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
May 02, 2024
Contractor
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 07:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent Dutch and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
Job Specification for Specialist Technical Support: Fluent Dutch required Below is a summary/key points of role however, a more comprehensive job spec can be shared 100% REMOTE - can be based in UK or Netherlands Benefits for UK Specialist Technical Support Remote working Bonus: 15% of base salary 25 days holiday + Bank (33 days) Pension they offer 4%/7%, 5%/8%, 6%/9%, 8/11% . Life Insurance - 4 x the base salary Long Term Disability Insurance Optional Medical (premium paid by company, tax paid by employee) Dental insurance (50% paid by company, 50% paid by Employee) 1. Deliver Exceptional Customer Engagement : The role involves providing technical support to ensure customer satisfaction and engagement. 2. Technical Proficiency : Analyse and resolve technical issues related to software applications, data sources, and integrations. 3. Product Knowledge : Develop and maintain expertise in the company's product offerings, support policies, and methods. 4. Customer Satisfaction : Meet or exceed customer expectations and satisfaction objectives by delivering timely and accurate solutions. 5. Communication Skills : Effectively communicate with customers, providing regular updates and setting appropriate expectations. 6. Documentation and Governance : Follow standards for tracking and documenting support cases, create training materials, and update documentation. 7. Stakeholder Management : Collaborate with internal teams and external customers to facilitate issue resolution and advocate for customer needs. 8. Knowledge and Expertise : Stay updated on product knowledge and deliver internal training when necessary. 9. Planning and Ownership : Take initiative, meet deadlines, and take ownership of support cases throughout their lifecycle. 10. Qualifications and Experience : Relevant degree or experience in technical support, ability to work in a fast-paced environment, and proficiency in customer engagement software and applications. 11. Technical Skills : Understanding of Unix and MS Windows platforms, web application servers, virtualized server environments, and operating systems. 12. Personal Attributes : Remain flexible, curious, motivated, patient, and demonstrate a good work ethic. 13. Language Requirement : Must be Dutch speaking. If your application is successful, for Specialist Technical Support you will be contacted shortly. The job title and description in this advertisement may differ from the client's official job description/contract .We appreciate your interest in this role. E-Personnel Recruitment aims to acknowledge all applications, but due to the high volume of CVs we receive, this may not always be feasible. You can apply with the utmost confidence to E-Personnel Recruitment directly, experts in both Permanent and Temporary Recruitment, and a proud member of the Recruitment & Employment Confederation (REC), the professional body for the recruitment industry. In the meantime, feel free to explore similar job opportunities on our website: e-personnelrecruitment.co.uk
May 01, 2024
Full time
Job Specification for Specialist Technical Support: Fluent Dutch required Below is a summary/key points of role however, a more comprehensive job spec can be shared 100% REMOTE - can be based in UK or Netherlands Benefits for UK Specialist Technical Support Remote working Bonus: 15% of base salary 25 days holiday + Bank (33 days) Pension they offer 4%/7%, 5%/8%, 6%/9%, 8/11% . Life Insurance - 4 x the base salary Long Term Disability Insurance Optional Medical (premium paid by company, tax paid by employee) Dental insurance (50% paid by company, 50% paid by Employee) 1. Deliver Exceptional Customer Engagement : The role involves providing technical support to ensure customer satisfaction and engagement. 2. Technical Proficiency : Analyse and resolve technical issues related to software applications, data sources, and integrations. 3. Product Knowledge : Develop and maintain expertise in the company's product offerings, support policies, and methods. 4. Customer Satisfaction : Meet or exceed customer expectations and satisfaction objectives by delivering timely and accurate solutions. 5. Communication Skills : Effectively communicate with customers, providing regular updates and setting appropriate expectations. 6. Documentation and Governance : Follow standards for tracking and documenting support cases, create training materials, and update documentation. 7. Stakeholder Management : Collaborate with internal teams and external customers to facilitate issue resolution and advocate for customer needs. 8. Knowledge and Expertise : Stay updated on product knowledge and deliver internal training when necessary. 9. Planning and Ownership : Take initiative, meet deadlines, and take ownership of support cases throughout their lifecycle. 10. Qualifications and Experience : Relevant degree or experience in technical support, ability to work in a fast-paced environment, and proficiency in customer engagement software and applications. 11. Technical Skills : Understanding of Unix and MS Windows platforms, web application servers, virtualized server environments, and operating systems. 12. Personal Attributes : Remain flexible, curious, motivated, patient, and demonstrate a good work ethic. 13. Language Requirement : Must be Dutch speaking. If your application is successful, for Specialist Technical Support you will be contacted shortly. The job title and description in this advertisement may differ from the client's official job description/contract .We appreciate your interest in this role. E-Personnel Recruitment aims to acknowledge all applications, but due to the high volume of CVs we receive, this may not always be feasible. You can apply with the utmost confidence to E-Personnel Recruitment directly, experts in both Permanent and Temporary Recruitment, and a proud member of the Recruitment & Employment Confederation (REC), the professional body for the recruitment industry. In the meantime, feel free to explore similar job opportunities on our website: e-personnelrecruitment.co.uk
Job Specification for Specialist Technical Support: Fluent Dutch required Below is a summary/key points of role however, a more comprehensive job spec can be shared 100% REMOTE - can be based in UK or Netherlands Benefits for UK Specialist Technical Support Remote working Bonus: 15% of base salary 25 days holiday + Bank (33 days) Pension they offer 4%/7%, 5%/8%, 6%/9%, 8/11% . Life Insurance - 4 x the base salary Long Term Disability Insurance Optional Medical (premium paid by company, tax paid by employee) Dental insurance (50% paid by company, 50% paid by Employee) 1. Deliver Exceptional Customer Engagement : The role involves providing technical support to ensure customer satisfaction and engagement. 2. Technical Proficiency : Analyse and resolve technical issues related to software applications, data sources, and integrations. 3. Product Knowledge : Develop and maintain expertise in the company's product offerings, support policies, and methods. 4. Customer Satisfaction : Meet or exceed customer expectations and satisfaction objectives by delivering timely and accurate solutions. 5. Communication Skills : Effectively communicate with customers, providing regular updates and setting appropriate expectations. 6. Documentation and Governance : Follow standards for tracking and documenting support cases, create training materials, and update documentation. 7. Stakeholder Management : Collaborate with internal teams and external customers to facilitate issue resolution and advocate for customer needs. 8. Knowledge and Expertise : Stay updated on product knowledge and deliver internal training when necessary. 9. Planning and Ownership : Take initiative, meet deadlines, and take ownership of support cases throughout their lifecycle. 10. Qualifications and Experience : Relevant degree or experience in technical support, ability to work in a fast-paced environment, and proficiency in customer engagement software and applications. 11. Technical Skills : Understanding of Unix and MS Windows platforms, web application servers, virtualized server environments, and operating systems. 12. Personal Attributes : Remain flexible, curious, motivated, patient, and demonstrate a good work ethic. 13. Language Requirement : Must be Dutch speaking. If your application is successful, for Specialist Technical Support you will be contacted shortly. The job title and description in this advertisement may differ from the client's official job description/contract .We appreciate your interest in this role. E-Personnel Recruitment aims to acknowledge all applications, but due to the high volume of CVs we receive, this may not always be feasible. You can apply with the utmost confidence to E-Personnel Recruitment directly, experts in both Permanent and Temporary Recruitment, and a proud member of the Recruitment & Employment Confederation (REC), the professional body for the recruitment industry. In the meantime, feel free to explore similar job opportunities on our website: e-personnelrecruitment.co.uk
May 01, 2024
Full time
Job Specification for Specialist Technical Support: Fluent Dutch required Below is a summary/key points of role however, a more comprehensive job spec can be shared 100% REMOTE - can be based in UK or Netherlands Benefits for UK Specialist Technical Support Remote working Bonus: 15% of base salary 25 days holiday + Bank (33 days) Pension they offer 4%/7%, 5%/8%, 6%/9%, 8/11% . Life Insurance - 4 x the base salary Long Term Disability Insurance Optional Medical (premium paid by company, tax paid by employee) Dental insurance (50% paid by company, 50% paid by Employee) 1. Deliver Exceptional Customer Engagement : The role involves providing technical support to ensure customer satisfaction and engagement. 2. Technical Proficiency : Analyse and resolve technical issues related to software applications, data sources, and integrations. 3. Product Knowledge : Develop and maintain expertise in the company's product offerings, support policies, and methods. 4. Customer Satisfaction : Meet or exceed customer expectations and satisfaction objectives by delivering timely and accurate solutions. 5. Communication Skills : Effectively communicate with customers, providing regular updates and setting appropriate expectations. 6. Documentation and Governance : Follow standards for tracking and documenting support cases, create training materials, and update documentation. 7. Stakeholder Management : Collaborate with internal teams and external customers to facilitate issue resolution and advocate for customer needs. 8. Knowledge and Expertise : Stay updated on product knowledge and deliver internal training when necessary. 9. Planning and Ownership : Take initiative, meet deadlines, and take ownership of support cases throughout their lifecycle. 10. Qualifications and Experience : Relevant degree or experience in technical support, ability to work in a fast-paced environment, and proficiency in customer engagement software and applications. 11. Technical Skills : Understanding of Unix and MS Windows platforms, web application servers, virtualized server environments, and operating systems. 12. Personal Attributes : Remain flexible, curious, motivated, patient, and demonstrate a good work ethic. 13. Language Requirement : Must be Dutch speaking. If your application is successful, for Specialist Technical Support you will be contacted shortly. The job title and description in this advertisement may differ from the client's official job description/contract .We appreciate your interest in this role. E-Personnel Recruitment aims to acknowledge all applications, but due to the high volume of CVs we receive, this may not always be feasible. You can apply with the utmost confidence to E-Personnel Recruitment directly, experts in both Permanent and Temporary Recruitment, and a proud member of the Recruitment & Employment Confederation (REC), the professional body for the recruitment industry. In the meantime, feel free to explore similar job opportunities on our website: e-personnelrecruitment.co.uk
Michael Page Engineering & Manufacturing
Watford, Hertfordshire
Working within the Technical Support team, this role will involve proactive investigation, fault finding, problem-solving, troubleshooting, and resolution of customer support requests via phone, email, chat, WhatsApp and tickets. Client Details Everything about CSL is designed to keep our customers connected, secure and live. Simplicity, service and reliability have been at the heart of everything we do since CSL was founded in 1996. The sectors we work in and applications we connect are at the highest end of critical communications. Critical connectivity can be complex but we make it easy. Our partnerships with all the major Mobile Network Operators, Monitoring Centres and Installers, allows us to deliver complete end-to-end connectivity solutions. Whether it's 4G, IP, xDSL, or FTTC, we have the knowledge, expertise and ability to deliver the best combination for your connectivity requirements Description Handling customer support requests via phone, email, chat, WhatsApp and tickets. The proactive investigation, fault-finding, problem-solving, troubleshooting, and resolution off support requests. Create an audit trail of the support request using our CRM systems. Liaising with mobile network providers. Assisting internal & external teams with their queries. Delivering monthly quality & quantity targets Profile In order to be considered you must have the following: Customer service experience. Fluent English speaking. Excellent communication skills both written and verbal. Ability to understand, diagnose and assist in a busy support environment. 5 GCSEs (or equivalent) at grade A-C including Maths, English and Science. PC literate, including Word, Excel and E-mail. Good organisation skills Desirable Skills & Qualifications: Interest in gaming/technology. Electronic principles - BTEC, ONC, or similar qualification passed or in progress. Experience with mobile telecommunication equipment. Foreign language skills (Dutch/French/Swedish) Job Offer Full technical training and support. Salary is £23,000 + £4370 Shift Allowance (Flex Late Shift) Competitive benefits package including 25 days annual leave. (plus 8 bank holidays) Flex late Monday to Sunday between 01:30pm to 11pm Remote working after training Training hours will Monday to Friday 08:00 - 17:30 for 3-4 weeks
May 01, 2024
Full time
Working within the Technical Support team, this role will involve proactive investigation, fault finding, problem-solving, troubleshooting, and resolution of customer support requests via phone, email, chat, WhatsApp and tickets. Client Details Everything about CSL is designed to keep our customers connected, secure and live. Simplicity, service and reliability have been at the heart of everything we do since CSL was founded in 1996. The sectors we work in and applications we connect are at the highest end of critical communications. Critical connectivity can be complex but we make it easy. Our partnerships with all the major Mobile Network Operators, Monitoring Centres and Installers, allows us to deliver complete end-to-end connectivity solutions. Whether it's 4G, IP, xDSL, or FTTC, we have the knowledge, expertise and ability to deliver the best combination for your connectivity requirements Description Handling customer support requests via phone, email, chat, WhatsApp and tickets. The proactive investigation, fault-finding, problem-solving, troubleshooting, and resolution off support requests. Create an audit trail of the support request using our CRM systems. Liaising with mobile network providers. Assisting internal & external teams with their queries. Delivering monthly quality & quantity targets Profile In order to be considered you must have the following: Customer service experience. Fluent English speaking. Excellent communication skills both written and verbal. Ability to understand, diagnose and assist in a busy support environment. 5 GCSEs (or equivalent) at grade A-C including Maths, English and Science. PC literate, including Word, Excel and E-mail. Good organisation skills Desirable Skills & Qualifications: Interest in gaming/technology. Electronic principles - BTEC, ONC, or similar qualification passed or in progress. Experience with mobile telecommunication equipment. Foreign language skills (Dutch/French/Swedish) Job Offer Full technical training and support. Salary is £23,000 + £4370 Shift Allowance (Flex Late Shift) Competitive benefits package including 25 days annual leave. (plus 8 bank holidays) Flex late Monday to Sunday between 01:30pm to 11pm Remote working after training Training hours will Monday to Friday 08:00 - 17:30 for 3-4 weeks
FRENCH SELECTION UK German speaking 2nd line Technical Support Salary: Up to £34,000 p.a. + Benefits Location: Rosyth, Scotland At commutable distance from: Edinburgh, Fife, Glasgow, Dundee, Perth, Stirling, Falkirk, Kirkcaldy, Scotland Ref: 8128GIS Hybrid working VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference: 8128GIS Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants. The Company: Our client is a well-established provider in the scientific field. Main duties: To provide technical networking support, fault diagnosis and resolutions. The Role: To provide remote troubleshooting and resolution of software and network errors To complete data migrations after upgrades To provide troubleshooting of network issues and log cases following SLA To manage and resolve complex networking issues escalated from 1st line colleagues To carry out remote diagnosis and escalate advanced issues to 3rd line colleagues To remotely assist customers with the installation of new or upgraded software To follow the ticketing system to monitor and escalate issues appropriately The Candidate: Fluency in German (written and spoken) is essential Previous experience in technical support in Networking, Hardware and Software Previous experience in Windows OS, MS Access and SQL databases Problem-solving and excellent communication skills IT literate Salary: Up to £34,000 p.a. + Benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic. JBRP1_UKTJ
Apr 30, 2024
Full time
FRENCH SELECTION UK German speaking 2nd line Technical Support Salary: Up to £34,000 p.a. + Benefits Location: Rosyth, Scotland At commutable distance from: Edinburgh, Fife, Glasgow, Dundee, Perth, Stirling, Falkirk, Kirkcaldy, Scotland Ref: 8128GIS Hybrid working VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference: 8128GIS Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants. The Company: Our client is a well-established provider in the scientific field. Main duties: To provide technical networking support, fault diagnosis and resolutions. The Role: To provide remote troubleshooting and resolution of software and network errors To complete data migrations after upgrades To provide troubleshooting of network issues and log cases following SLA To manage and resolve complex networking issues escalated from 1st line colleagues To carry out remote diagnosis and escalate advanced issues to 3rd line colleagues To remotely assist customers with the installation of new or upgraded software To follow the ticketing system to monitor and escalate issues appropriately The Candidate: Fluency in German (written and spoken) is essential Previous experience in technical support in Networking, Hardware and Software Previous experience in Windows OS, MS Access and SQL databases Problem-solving and excellent communication skills IT literate Salary: Up to £34,000 p.a. + Benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic. JBRP1_UKTJ
FRENCH SELECTION UK German speaking 3rd line Technical support Salary: Up to £40,000 p.a. basic + Benefits Location: Rosyth, Scotland At commutable distance from: Edinburgh, Fife, Glasgow, Dundee, Perth, Stirling, Falkirk, Kirkcaldy, Scotland Ref: 8128GIT Hybrid working VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference: 8128GIT Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants. The Company: Our client is a well-established provider in the scientific field. Main duties: To provide technical networking support and fault diagnosis, and assist with case escalations. The Role: To provide remote fault diagnosis and resolution of software and network errors To remotely assist customers with the installation of complex custom software To schedule and complete data migrations and software upgrades To log cases in the database and update customers appropriately To assist with troubleshooting of escalated cases and provide resolutions, following the SLA To improve technical knowledge and keep up to date with new product launches To monitor trends in software and networking faults in order to aid early detection and prevention The Candidate: Fluency in German (written and spoken) is essential Previous experiencein technical supportin Networking, Hardware and Software Previous experience in Windows OS, MS Access and SQL databases Problem-solving and excellent communication skills IT literate Salary: Up to £40,000 p.a. basic + Benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic. JBRP1_UKTJ
Apr 30, 2024
Full time
FRENCH SELECTION UK German speaking 3rd line Technical support Salary: Up to £40,000 p.a. basic + Benefits Location: Rosyth, Scotland At commutable distance from: Edinburgh, Fife, Glasgow, Dundee, Perth, Stirling, Falkirk, Kirkcaldy, Scotland Ref: 8128GIT Hybrid working VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference: 8128GIT Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants. The Company: Our client is a well-established provider in the scientific field. Main duties: To provide technical networking support and fault diagnosis, and assist with case escalations. The Role: To provide remote fault diagnosis and resolution of software and network errors To remotely assist customers with the installation of complex custom software To schedule and complete data migrations and software upgrades To log cases in the database and update customers appropriately To assist with troubleshooting of escalated cases and provide resolutions, following the SLA To improve technical knowledge and keep up to date with new product launches To monitor trends in software and networking faults in order to aid early detection and prevention The Candidate: Fluency in German (written and spoken) is essential Previous experiencein technical supportin Networking, Hardware and Software Previous experience in Windows OS, MS Access and SQL databases Problem-solving and excellent communication skills IT literate Salary: Up to £40,000 p.a. basic + Benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic. JBRP1_UKTJ
FRENCH SELECTION UK French speaking IT Technical Support IT, Help Desk, Technical Support, Service Support, IT Support, Windows support, 1st Line Support, Hardware, Installation, Troubleshooting, Remote upgrades, Remote Desktop, IT Engineer, Service Desk, IT Help Desk, Fluent in French Salary: Up to £31,000 p.a. + Benefits Location: Rugby, Warwickshire At commutable distance from: Rugby, Coventry, Northampton, Leicester, Warwick, Kettering, Nuneaton, Loughborough, Daventry, Banbury, Wellingborough, Lutterworth, M1 Ref: 8130FT Great Opportunity for Progression Full training provided Office Based Role VIEW JOB DESCRIPTION > APPLY NOW:Please visit the French Selection UK website, vacancies section, search job reference: 8130FTApplications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants. The Company: Our client is a well-established designer and manufacturer of interactive displays with international links. Main duties: To provide effective 1st line technical support. The Role: • Providing remote 1st line technical support to customers• To provide troubleshooting of hardware issues and log cases following SLA• To escalate calls with advanced technical queries appropriately• To organise the replacement of faulty hardware to be sent to the customer• To schedule client site visits with the field service team• To provide excellent customer service The Candidate: • Fluency in French (written and spoken) • Customer service or IT support experience desirable• Problem-solving and excellent communication skills• IT literate and computer savvy• Pro-active, confident and dynamic personality Salary: Up to £31,000 p.a. + Benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Apr 30, 2024
Full time
FRENCH SELECTION UK French speaking IT Technical Support IT, Help Desk, Technical Support, Service Support, IT Support, Windows support, 1st Line Support, Hardware, Installation, Troubleshooting, Remote upgrades, Remote Desktop, IT Engineer, Service Desk, IT Help Desk, Fluent in French Salary: Up to £31,000 p.a. + Benefits Location: Rugby, Warwickshire At commutable distance from: Rugby, Coventry, Northampton, Leicester, Warwick, Kettering, Nuneaton, Loughborough, Daventry, Banbury, Wellingborough, Lutterworth, M1 Ref: 8130FT Great Opportunity for Progression Full training provided Office Based Role VIEW JOB DESCRIPTION > APPLY NOW:Please visit the French Selection UK website, vacancies section, search job reference: 8130FTApplications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants. The Company: Our client is a well-established designer and manufacturer of interactive displays with international links. Main duties: To provide effective 1st line technical support. The Role: • Providing remote 1st line technical support to customers• To provide troubleshooting of hardware issues and log cases following SLA• To escalate calls with advanced technical queries appropriately• To organise the replacement of faulty hardware to be sent to the customer• To schedule client site visits with the field service team• To provide excellent customer service The Candidate: • Fluency in French (written and spoken) • Customer service or IT support experience desirable• Problem-solving and excellent communication skills• IT literate and computer savvy• Pro-active, confident and dynamic personality Salary: Up to £31,000 p.a. + Benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Global Technology Solutions Ltd
Hampton, Cambridgeshire
We have a great opportunity for fluent Dutch and English speaker to join a large IT organisation based in Hampton, Peterborough. this role is a remote position with a long term contract The successful candidate will join a large team, working on a Help Desk offing IT Support. This is a shift based role working 7.5 hrs on a rota basis between the hours of 08:00 - 20.00, including weekends. hours 8-5.30(Two weekends every month) This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic organisation looking for career driven people. The ideal candidate will have a worked in an IT services, Customer Services or call centre environment. However, candidates with a passion for IT, along with a good level of customer service experience and ability to learn process driven IT activities will be considered. Immediate starts available. You will be fluent Dutch and English speaking, with strong all round communication skills. This is essential and will be tested during interview. If you are a charismatic Dutch and English speaking person, looking for a fantastic career opportunity then please apply now! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy..
Nov 05, 2021
We have a great opportunity for fluent Dutch and English speaker to join a large IT organisation based in Hampton, Peterborough. this role is a remote position with a long term contract The successful candidate will join a large team, working on a Help Desk offing IT Support. This is a shift based role working 7.5 hrs on a rota basis between the hours of 08:00 - 20.00, including weekends. hours 8-5.30(Two weekends every month) This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic organisation looking for career driven people. The ideal candidate will have a worked in an IT services, Customer Services or call centre environment. However, candidates with a passion for IT, along with a good level of customer service experience and ability to learn process driven IT activities will be considered. Immediate starts available. You will be fluent Dutch and English speaking, with strong all round communication skills. This is essential and will be tested during interview. If you are a charismatic Dutch and English speaking person, looking for a fantastic career opportunity then please apply now! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy..
Would you like to use your technical support knowledge in a customer facing role on a busy service desk, supporting clients across 34 countries? My client is a global market leader offering superb opportunities to talented technical support personnel within its SaaS business, providing solutions to the Education, Government and Private sectors.
The essential requirement is the ability to speak Dutch.
Applicants who have recently graduated with a computing degree and have some customer service skills will also be considered for these vital customer facing roles.
Responsibilities:
* Follow and understand industry best practise support methodologies
* Take ownership of requests following them to resolution
* Proactive when dealing with customer issues
* Help maintain knowledge articles and other internal documentation
* Meet SLA’s whilst adopting ITIL processes
* Attend customer meetings
* Communicate effectively with colleagues inside and outside of the support team
* Work with colleagues to ensure excellent customer experience, peer reviews
* Triage and resolve requests following the ITIL process
Person Specification:
* Fluent in Dutch. Fluency in German would be advantageous
* Educated to degree standard or an equivalent discipline or have the appropriate industry experience
* Technically minded and customer focused
* Problem solver
* Ability to work as a team and independently
* Maintain a calm, analytical disposition
* Willing to take on new skills and improve knowledge of all relevant areas
* Have practical experience in a support environment
* Continue with training in ITIL processes, techniques and best practice
* Focussed on task completion
This role presents superb opportunities for career development and personal growth. To find about more about this role, call Keith Wilkins today for an informal chat or send through your CV for review.
Avocet Strategic Resourcing is acting as an employment agency in regard to this role. Please note that every application received is personally reviewed by our team - Avocet Strategic Resourcing does not use automated screening tools. On occasion, a high volume of applicants will mean that we are unable to respond personally to your application and should this be the case please accept our apologies in advance. Applicants must be eligible to live and work in the UK to apply for this role
Oct 29, 2018
Would you like to use your technical support knowledge in a customer facing role on a busy service desk, supporting clients across 34 countries? My client is a global market leader offering superb opportunities to talented technical support personnel within its SaaS business, providing solutions to the Education, Government and Private sectors.
The essential requirement is the ability to speak Dutch.
Applicants who have recently graduated with a computing degree and have some customer service skills will also be considered for these vital customer facing roles.
Responsibilities:
* Follow and understand industry best practise support methodologies
* Take ownership of requests following them to resolution
* Proactive when dealing with customer issues
* Help maintain knowledge articles and other internal documentation
* Meet SLA’s whilst adopting ITIL processes
* Attend customer meetings
* Communicate effectively with colleagues inside and outside of the support team
* Work with colleagues to ensure excellent customer experience, peer reviews
* Triage and resolve requests following the ITIL process
Person Specification:
* Fluent in Dutch. Fluency in German would be advantageous
* Educated to degree standard or an equivalent discipline or have the appropriate industry experience
* Technically minded and customer focused
* Problem solver
* Ability to work as a team and independently
* Maintain a calm, analytical disposition
* Willing to take on new skills and improve knowledge of all relevant areas
* Have practical experience in a support environment
* Continue with training in ITIL processes, techniques and best practice
* Focussed on task completion
This role presents superb opportunities for career development and personal growth. To find about more about this role, call Keith Wilkins today for an informal chat or send through your CV for review.
Avocet Strategic Resourcing is acting as an employment agency in regard to this role. Please note that every application received is personally reviewed by our team - Avocet Strategic Resourcing does not use automated screening tools. On occasion, a high volume of applicants will mean that we are unable to respond personally to your application and should this be the case please accept our apologies in advance. Applicants must be eligible to live and work in the UK to apply for this role
Our client is a global sales and marketing consultancy specialising in the technology industry. They have a wide range of international blue-chip clients across computer hardware, software, storage and security systems. A great cosmopolitan team of professionals awaits with a work-hard, play-hard culture but in a relaxed, supportive and fun environment.
Due to continued growth and expansion they are looking for Lead Generation Executives to identify and qualify business needs to increase sales opportunities and further develop the company.
As a Lead Generator successful candidate will have previous experience within the B2B arena and specifically contacting decision makers on a business-business basis.
Duties, Tasks and Responsibilities:
-Making outbound calls to C-level decision makers using data provided
-To convert the calls to new business leads
-Inform potential client's on the company’s products and services
-Gather relevant local business information
-Build relationships with colleagues and clients
-Achieve set targets
Working hours
Monday-Friday 9.00-5.30 pm, company is based within a 10-minute walk of Uxbridge tube-station in the heart of West London. Also there is free and ample car-parking and easily accessible from the M40, M4 and surrounding areas of West London, Berkshire and Buckinghamshire.
Salary
The role would start with a basic hourly rate of £9.00-15.00 per hour depending on experience + 20% bonus payable monthly and would be representing a global leading technology company.
There is first class training on offer and genuine and fast-moving progression. All roles have potential to become permanent for the right candidate and will offer basic salary of £20-26k per annum + bonus
Our client is looking for UK, German, Dutch and French professionals to call into Germany, Holland, UK and France. As well as speaking any of the above languages to a business-business standard, would also require a high level of spoken English. Typical day would include making 80 outbound calls targeting Managing Directors, IT Managers and Financial Directors.
Candidate:
- Spoken and written B2B level of English, French, German or Dutch
- 1-2 years Previous outbound calling experience in B2B IT lead generation, telemarketing, market research
- Excellent telephone manner
The role is an outbound tele-marketing opportunity so not hard selling but more gaining quality information on behalf of the client you are representing, therefore the confidence, professionalism, communication skills and being target driven and resilience is key.
Once fully trained the daily target will consist of 1/2 qualified leads on a daily basis which will result in the opportunity to earn an additional £5k on top on the basic salary.
The ideal candidate will have the enthusiasm, drive and professionalism to get through to and engage with senior decision makers, probe effectively and have the ability to generate leads with qualified clients.
If you are reading this position as a multi-lingual professional and this position is not quite right for you but you would like to be approached with more relevant opportunities as a multi-lingual sales specialist recruiter we are currently inundated with quality opportunities, apply to this role and await a formal introduction. We are always interested in talking to German, Dutch, Norwegian, Swedish, Flemish, Finnish and Russian speakers
Sep 09, 2016
Our client is a global sales and marketing consultancy specialising in the technology industry. They have a wide range of international blue-chip clients across computer hardware, software, storage and security systems. A great cosmopolitan team of professionals awaits with a work-hard, play-hard culture but in a relaxed, supportive and fun environment.
Due to continued growth and expansion they are looking for Lead Generation Executives to identify and qualify business needs to increase sales opportunities and further develop the company.
As a Lead Generator successful candidate will have previous experience within the B2B arena and specifically contacting decision makers on a business-business basis.
Duties, Tasks and Responsibilities:
-Making outbound calls to C-level decision makers using data provided
-To convert the calls to new business leads
-Inform potential client's on the company’s products and services
-Gather relevant local business information
-Build relationships with colleagues and clients
-Achieve set targets
Working hours
Monday-Friday 9.00-5.30 pm, company is based within a 10-minute walk of Uxbridge tube-station in the heart of West London. Also there is free and ample car-parking and easily accessible from the M40, M4 and surrounding areas of West London, Berkshire and Buckinghamshire.
Salary
The role would start with a basic hourly rate of £9.00-15.00 per hour depending on experience + 20% bonus payable monthly and would be representing a global leading technology company.
There is first class training on offer and genuine and fast-moving progression. All roles have potential to become permanent for the right candidate and will offer basic salary of £20-26k per annum + bonus
Our client is looking for UK, German, Dutch and French professionals to call into Germany, Holland, UK and France. As well as speaking any of the above languages to a business-business standard, would also require a high level of spoken English. Typical day would include making 80 outbound calls targeting Managing Directors, IT Managers and Financial Directors.
Candidate:
- Spoken and written B2B level of English, French, German or Dutch
- 1-2 years Previous outbound calling experience in B2B IT lead generation, telemarketing, market research
- Excellent telephone manner
The role is an outbound tele-marketing opportunity so not hard selling but more gaining quality information on behalf of the client you are representing, therefore the confidence, professionalism, communication skills and being target driven and resilience is key.
Once fully trained the daily target will consist of 1/2 qualified leads on a daily basis which will result in the opportunity to earn an additional £5k on top on the basic salary.
The ideal candidate will have the enthusiasm, drive and professionalism to get through to and engage with senior decision makers, probe effectively and have the ability to generate leads with qualified clients.
If you are reading this position as a multi-lingual professional and this position is not quite right for you but you would like to be approached with more relevant opportunities as a multi-lingual sales specialist recruiter we are currently inundated with quality opportunities, apply to this role and await a formal introduction. We are always interested in talking to German, Dutch, Norwegian, Swedish, Flemish, Finnish and Russian speakers
Our client is a global sales and marketing consultancy specialising in the technology industry. They have a wide range of international blue-chip clients across computer hardware, software, storage and security systems. A great cosmopolitan team of professionals awaits with a work-hard, play-hard culture but in a relaxed, supportive and fun environment.
Due to continued growth and expansion they are looking for French Lead Generation Executives to identify and qualify business needs to increase sales opportunities and further develop the company.
As a Lead Generator successful candidate will have previous experience within the B2B arena and specifically contacting decision makers on a business-business basis.
Duties, Tasks and Responsibilities:
-Making outbound calls to C-level decision makers in France using data provided
-To convert the calls to new business leads
-Inform potential client's on the company’s products and services
-Gather relevant local business information
-Build relationships with colleagues and clients
-Achieve set targets
Working hours
Monday-Friday 8.00-4.30 pm, company is based within a 10-minute walk of Uxbridge tube-station in the heart of West London. Also there is free and ample car-parking and easily accessible from the M40, M4 and surrounding areas of West London, Berkshire and Buckinghamshire.
Salary
The role would start with a basic hourly rate of £9.00-15.00 per hour depending on experience + 20% bonus payable monthly and would be representing a global leading technology company.
There is first class training on offer and genuine and fast-moving progression. All roles have potential to become permanent for the right candidate and will offer basic salary of £20-26k per annum + bonus
Our client is looking for UK, German, Dutch and French professionals to call into Germany, Holland, UK and France. As well as speaking any of the above languages to a business-business standard, would also require a high level of spoken English. Typical day would include making 80 outbound calls targeting Managing Directors, IT Managers and Financial Directors.
Candidate:
- Spoken and written B2B level of English, French, German or Dutch
- 1-2 years Previous outbound calling experience in B2B IT lead generation, telemarketing, market research
- Excellent telephone manner
The role is an outbound tele-marketing opportunity so not hard selling but more gaining quality information on behalf of the client you are representing, therefore the confidence, professionalism, communication skills and being target driven and resilience is key.
Once fully trained the daily target will consist of 1/2 qualified leads on a daily basis which will result in the opportunity to earn an additional £5k on top on the basic salary.
The ideal candidate will have the enthusiasm, drive and professionalism to get through to and engage with senior decision makers, probe effectively and have the ability to generate leads with qualified clients.
If you are reading this position as a multi-lingual professional and this position is not quite right for you but you would like to be approached with more relevant opportunities as a multi-lingual sales specialist recruiter we are currently inundated with quality opportunities, apply to this role and await a formal introduction. We are always interested in talking to German, Dutch, Norwegian, Swedish, Flemish, Finnish and Russian speakers
Sep 09, 2016
Our client is a global sales and marketing consultancy specialising in the technology industry. They have a wide range of international blue-chip clients across computer hardware, software, storage and security systems. A great cosmopolitan team of professionals awaits with a work-hard, play-hard culture but in a relaxed, supportive and fun environment.
Due to continued growth and expansion they are looking for French Lead Generation Executives to identify and qualify business needs to increase sales opportunities and further develop the company.
As a Lead Generator successful candidate will have previous experience within the B2B arena and specifically contacting decision makers on a business-business basis.
Duties, Tasks and Responsibilities:
-Making outbound calls to C-level decision makers in France using data provided
-To convert the calls to new business leads
-Inform potential client's on the company’s products and services
-Gather relevant local business information
-Build relationships with colleagues and clients
-Achieve set targets
Working hours
Monday-Friday 8.00-4.30 pm, company is based within a 10-minute walk of Uxbridge tube-station in the heart of West London. Also there is free and ample car-parking and easily accessible from the M40, M4 and surrounding areas of West London, Berkshire and Buckinghamshire.
Salary
The role would start with a basic hourly rate of £9.00-15.00 per hour depending on experience + 20% bonus payable monthly and would be representing a global leading technology company.
There is first class training on offer and genuine and fast-moving progression. All roles have potential to become permanent for the right candidate and will offer basic salary of £20-26k per annum + bonus
Our client is looking for UK, German, Dutch and French professionals to call into Germany, Holland, UK and France. As well as speaking any of the above languages to a business-business standard, would also require a high level of spoken English. Typical day would include making 80 outbound calls targeting Managing Directors, IT Managers and Financial Directors.
Candidate:
- Spoken and written B2B level of English, French, German or Dutch
- 1-2 years Previous outbound calling experience in B2B IT lead generation, telemarketing, market research
- Excellent telephone manner
The role is an outbound tele-marketing opportunity so not hard selling but more gaining quality information on behalf of the client you are representing, therefore the confidence, professionalism, communication skills and being target driven and resilience is key.
Once fully trained the daily target will consist of 1/2 qualified leads on a daily basis which will result in the opportunity to earn an additional £5k on top on the basic salary.
The ideal candidate will have the enthusiasm, drive and professionalism to get through to and engage with senior decision makers, probe effectively and have the ability to generate leads with qualified clients.
If you are reading this position as a multi-lingual professional and this position is not quite right for you but you would like to be approached with more relevant opportunities as a multi-lingual sales specialist recruiter we are currently inundated with quality opportunities, apply to this role and await a formal introduction. We are always interested in talking to German, Dutch, Norwegian, Swedish, Flemish, Finnish and Russian speakers
Due to strong growth, a leading Software company with offices world-wide are expanding and are looking for fluent Dutch & German speaking Application Support Analysts to join the team working from their support centre in Edinburgh.
You can be a recent IT graduate or an experienced Support Analyst as in-depth training will be provided as well as formal accreditations.
Once trained you will participate in the shift patterns and you will enjoy a substantial uplift in your salary.
Roles responsibilities include:
* Accurately record, progress and resolve internal and external customer support issues
* Work as part of a team supporting software products across various operating systems as well as a large number of databases.
* Investigate, diagnose and resolve database issues across SQL Server & Oracle databases
* Provide an element of desktop support to internal users.
Required skills (for experienced Analysts) include:
* Experience installing/maintaining Windows XP - Windows 8
* Experience configuring a mainstream database such as MS SQL Server, Oracle, DB2 or MySQL
* Ability to create and amend SQL queries
* Attention to detail with high standard of English, both written & verbal
It would be highly advantageous to have experience of supporting complex software applications and have exposure to basic web development.
Search Consultancy is acting as an Employment Agency for this role.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Sep 09, 2016
Due to strong growth, a leading Software company with offices world-wide are expanding and are looking for fluent Dutch & German speaking Application Support Analysts to join the team working from their support centre in Edinburgh.
You can be a recent IT graduate or an experienced Support Analyst as in-depth training will be provided as well as formal accreditations.
Once trained you will participate in the shift patterns and you will enjoy a substantial uplift in your salary.
Roles responsibilities include:
* Accurately record, progress and resolve internal and external customer support issues
* Work as part of a team supporting software products across various operating systems as well as a large number of databases.
* Investigate, diagnose and resolve database issues across SQL Server & Oracle databases
* Provide an element of desktop support to internal users.
Required skills (for experienced Analysts) include:
* Experience installing/maintaining Windows XP - Windows 8
* Experience configuring a mainstream database such as MS SQL Server, Oracle, DB2 or MySQL
* Ability to create and amend SQL queries
* Attention to detail with high standard of English, both written & verbal
It would be highly advantageous to have experience of supporting complex software applications and have exposure to basic web development.
Search Consultancy is acting as an Employment Agency for this role.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Due to strong growth, a leading Software company with offices world-wide are expanding and are looking for fluent Dutch & German speaking Application Support Analysts to join the team working from their support centre in Edinburgh.
You can be a recent IT graduate or an experienced Support Analyst as in-depth training will be provided as well as formal accreditations.
Once trained you will participate in the shift patterns and you will enjoy a substantial uplift in your salary.
Roles responsibilities include:
* Accurately record, progress and resolve internal and external customer support issues
* Work as part of a team supporting software products across various operating systems as well as a large number of databases.
* Investigate, diagnose and resolve database issues across SQL Server & Oracle databases
* Provide an element of desktop support to internal users.
Required skills (for experienced Analysts) include:
* Experience installing/maintaining Windows XP - Windows 8
* Experience configuring a mainstream database such as MS SQL Server, Oracle, DB2 or MySQL
* Ability to create and amend SQL queries
* Attention to detail with high standard of English, both written & verbal
It would be highly advantageous to have experience of supporting complex software applications and have exposure to basic web development.
Search Consultancy is acting as an Employment Agency for this role.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Sep 09, 2016
Due to strong growth, a leading Software company with offices world-wide are expanding and are looking for fluent Dutch & German speaking Application Support Analysts to join the team working from their support centre in Edinburgh.
You can be a recent IT graduate or an experienced Support Analyst as in-depth training will be provided as well as formal accreditations.
Once trained you will participate in the shift patterns and you will enjoy a substantial uplift in your salary.
Roles responsibilities include:
* Accurately record, progress and resolve internal and external customer support issues
* Work as part of a team supporting software products across various operating systems as well as a large number of databases.
* Investigate, diagnose and resolve database issues across SQL Server & Oracle databases
* Provide an element of desktop support to internal users.
Required skills (for experienced Analysts) include:
* Experience installing/maintaining Windows XP - Windows 8
* Experience configuring a mainstream database such as MS SQL Server, Oracle, DB2 or MySQL
* Ability to create and amend SQL queries
* Attention to detail with high standard of English, both written & verbal
It would be highly advantageous to have experience of supporting complex software applications and have exposure to basic web development.
Search Consultancy is acting as an Employment Agency for this role.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Due to strong growth, a leading Software company with offices world-wide are expanding and are looking for fluent Dutch & German speaking Application Support Analysts to join the team working from their support centre in Edinburgh.
You can be a recent IT graduate or an experienced Support Analyst as in-depth training will be provided as well as formal accreditations.
Once trained you will participate in the shift patterns and you will enjoy a substantial uplift in your salary.
Roles responsibilities include:
* Accurately record, progress and resolve internal and external customer support issues
* Work as part of a team supporting software products across various operating systems as well as a large number of databases.
* Investigate, diagnose and resolve database issues across SQL Server & Oracle databases
* Provide an element of desktop support to internal users.
Required skills (for experienced Analysts) include:
* Experience installing/maintaining Windows XP - Windows 8
* Experience configuring a mainstream database such as MS SQL Server, Oracle, DB2 or MySQL
* Ability to create and amend SQL queries
* Attention to detail with high standard of English, both written & verbal
It would be highly advantageous to have experience of supporting complex software applications and have exposure to basic web development.
Search Consultancy is acting as an Employment Agency for this role.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Sep 09, 2016
Due to strong growth, a leading Software company with offices world-wide are expanding and are looking for fluent Dutch & German speaking Application Support Analysts to join the team working from their support centre in Edinburgh.
You can be a recent IT graduate or an experienced Support Analyst as in-depth training will be provided as well as formal accreditations.
Once trained you will participate in the shift patterns and you will enjoy a substantial uplift in your salary.
Roles responsibilities include:
* Accurately record, progress and resolve internal and external customer support issues
* Work as part of a team supporting software products across various operating systems as well as a large number of databases.
* Investigate, diagnose and resolve database issues across SQL Server & Oracle databases
* Provide an element of desktop support to internal users.
Required skills (for experienced Analysts) include:
* Experience installing/maintaining Windows XP - Windows 8
* Experience configuring a mainstream database such as MS SQL Server, Oracle, DB2 or MySQL
* Ability to create and amend SQL queries
* Attention to detail with high standard of English, both written & verbal
It would be highly advantageous to have experience of supporting complex software applications and have exposure to basic web development.
Search Consultancy is acting as an Employment Agency for this role.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Due to strong growth, a leading Software company with offices world-wide are expanding and are looking for fluent Dutch & German speaking Application Support Analysts to join the team working from their support centre in Edinburgh.
You can be a recent IT graduate or an experienced Support Analyst as in-depth training will be provided as well as formal accreditations.
Once trained you will participate in the shift patterns and you will enjoy a substantial uplift in your salary.
Roles responsibilities include:
* Accurately record, progress and resolve internal and external customer support issues
* Work as part of a team supporting software products across various operating systems as well as a large number of databases.
* Investigate, diagnose and resolve database issues across SQL Server & Oracle databases
* Provide an element of desktop support to internal users.
Required skills (for experienced Analysts) include:
* Experience installing/maintaining Windows XP - Windows 8
* Experience configuring a mainstream database such as MS SQL Server, Oracle, DB2 or MySQL
* Ability to create and amend SQL queries
* Attention to detail with high standard of English, both written & verbal
It would be highly advantageous to have experience of supporting complex software applications and have exposure to basic web development.
Search Consultancy is acting as an Employment Agency for this role.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Sep 09, 2016
Due to strong growth, a leading Software company with offices world-wide are expanding and are looking for fluent Dutch & German speaking Application Support Analysts to join the team working from their support centre in Edinburgh.
You can be a recent IT graduate or an experienced Support Analyst as in-depth training will be provided as well as formal accreditations.
Once trained you will participate in the shift patterns and you will enjoy a substantial uplift in your salary.
Roles responsibilities include:
* Accurately record, progress and resolve internal and external customer support issues
* Work as part of a team supporting software products across various operating systems as well as a large number of databases.
* Investigate, diagnose and resolve database issues across SQL Server & Oracle databases
* Provide an element of desktop support to internal users.
Required skills (for experienced Analysts) include:
* Experience installing/maintaining Windows XP - Windows 8
* Experience configuring a mainstream database such as MS SQL Server, Oracle, DB2 or MySQL
* Ability to create and amend SQL queries
* Attention to detail with high standard of English, both written & verbal
It would be highly advantageous to have experience of supporting complex software applications and have exposure to basic web development.
Search Consultancy is acting as an Employment Agency for this role.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age