HelpDesk Analyst 1st / 2nd - London - £28,000

  • Ashdown Group
  • Feb 15, 2019
CCNA Helpdesk

Job Description

Ashdown Group
Global brand, large, established and growing business looking for a proven IT Helpdesk Support / Service Desk Analyst to be based from impressive offices in Central London. Tasked with providing 1st / 2nd line support for approximately 500 UK users.

In order to be suitable for this requirement you must have demonstrable Helpdesk / Service Desk / Technical Support experience, ideally for a medium to large sized user base in a fast moving industry.

It is essential to have broad technical support knowledge including Windows OS, Mac OS, MS Office, hardware, printer, Active Directory and telephony / mobile. The ideal candidate will also have an MTA, MCSA, CMNO, CCNA or similar relevant qualification, however this is not essential.

This IT Helpdesk Support / Service Desk Analyst role represents an opportunity for a tech savvy professional to join a large growing company that invests heavily in its staff and offers excellent IT career prospects. This role is paying up to £28,000 plus benefits including discretionary bonus, pension, season ticket loan and 25 days annual leave.

When you apply for this Helpdesk Support Analyst position please ensure that you include all relevant skills and experience to stand the best chance of securing an interview. Please send a WORD CV indicating reference number ASH17551HJ in the subject line of your email.

The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.