IT IS Systems Support Officer

  • Cardiff Metropolitan University
  • Llandaff, Cardiff, UK
  • Jan 10, 2019
Full time I.T. & Communications IT

Job Description

Job Title:                    IT IS Systems Support Officer

Department:              Library & Information Services, Information Services Division

Location:                    Llandaff                      

Grade:                         6A/B                           

Salary:                        £34,189 - £38,460

Tenure:                      Permanent

Hours :                       37

Accountable to:        IT IS Systems Team Manager          

Accountable for:       N/A     

Role Summary:

Responsible for the technical support, administration and development of the university’s local servers, communication systems and cloud based service provisions. Carrying out configuration, pro-active monitoring, maintenance, support and development tasks, as is necessary, to ensure their effective operation and availability.

Principal Duties and Responsibilities:

Acting as the technical design architect for one or more Cardiff Metropolitan University’s systems and infrastructure services. Designing and/or conducting architectural reviews on these and advising on technical requirements and service implications.

 Producing computer programs and scripts to facilitate administration and maintenance of directory services and other infrastructure service and databases.

 Liaising with schools and departments in conjunction with other L&IS staff. Participating in developments and projects groups to establish and evaluate business requirements and provide advice on technical implications.

 Closing Date: 12.00 GMT on 28 January 2019

For further information about this role and to apply please visit:


IT Project Management


£34,189 - £38,460