MultiVerse
Nov 04, 2021
Full time
This post can be linked to any of our offices in England. London office apprentices receive an additional London Allowance of £3,000 pa. We are looking for a bright, able and personable individual with a flair for communications to join us. You'll provide admin support for a key and rapidly growing area of our work, helping us engage our Ambassador Community (those who have completed our teacher training) and share their stories with the world A typical day You'll manage our department email inbox, responding to requests from ambassadors, networks and other colleagues across the organisation. You'll be the admin for the Ambassador Facebook Group and Twitter account, overseeing membership requests and keeping an eye out for good content You'll put together email bulletins for different Ambassador groups, writing and editing the text, arranging the images and preparing for them to be sent using software called Salesforce Marketing Cloud You'll have a keen eye for a good story, and work with our team to share them with the Ambassador Community You'll put together reports for the team showing how much Ambassadors have been engaging with the communications You'll update Ambassador records on our Salesforce system and put together reports to support our Network Connectors to build local networks You'll take ownership for: Managing our team inbox, dealing with or escalating queries on a daily basis Curating, editing and publishing content to social media channels Sourcing content, creating and testing our email campaigns Analytics reports on communications Supporting the team to deliver events, workshops and training You must have GCSE English & Maths 4-9 (C-A*) or equivalent Skills needed Teamwork Communication Organisation Personal Qualities You'll be able to prioritise a demanding workload You'll be great at customer service responding to a variety of enquiries politely, quickly and helpfully You'll have great writing skills, with the confidence to apply these to a variety audiences You'll be creative and enjoy putting together email bulletins You'll be confident with numbers and statistics, using these to help build reports You'll have a strong attention to detail You've a good understanding of social media the different content and audiences You're confident using Microsoft Office (Outlook, Word, basic Excel and PowerPoint) Perks and benefits Multiverse community Pension Future Prospects After your Digital Marketing apprenticeship progress into a full-time Junior, Specialist, Executive or Associate in: Social Media, Digital Marketing, Communications & PR, Data & Insights Analysis, SEO, PPC, Content Management or Writing. Included in Qualification 1. Training on the 15 month Standard Level 3 Digital Marketing (DM3) apprenticeship. 2. Being a Multiverse apprentice means access to awesome social events, sports teams, insight/career days with other apprentices to grow your network, as well as your own personal Coach who will guide you through the qualification to help you achieve your full potential. 3. As part of your Multiverse apprenticeship, you will have access to our Future Leaders Foundation modules to help you develop the 6 key competencies: well-being, self-awareness, motivation, conscientiousness, effectiveness and grit.