ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Jun 05, 2023
Full time
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Modern Workplace Engineer Remote (travel required) £56,000 - £66,000 VIQU are seeking a Modern Workplace Engineer to join a multinational IT business that specialise in providing a broad spectrum of IT services and solutions, from IT consulting and system integrations to cloud services and e-commerce solutions. The successful Modern Workplace Engineer will be responsible for planning, designing, migrating, and securing Microsoft Cloud solutions for clients. Your main objective will revolve around grasping clients' needs to adeptly craft and implement Modern Workplace and Microsoft security solutions, adhering to best practices. You will maintain collaboration and clear communication with all relevant stakeholders, as this will be pivotal in ensuring the delivery of top-notch solutions and services. The Modern Workplace Engineerwill possess a profound understanding of Microsoft Security & Modern Workplace technologies. You will be required to travel to client sites around Northampton and London occasionally (frequency is dependent on the project) Requirements of the Modern Workplace Engineer: Demonstrated expertise in architecting and deploying client solutions within Microsoft Cloud Security and Modern Workplace. Strong proficiency in Microsoft cloud services, particularly Azure and Microsoft 365. Extensive knowledge of EMS technologies such as Microsoft Intune, Azure Active Directory, and Conditional Access. Familiarity with mobile device and application management, as well as identity and access management principles. Solid grasp of information protection and data security, including Azure Cloud Security. Experience with security assessment methodologies and automation scripting using PowerShell, Azure CLI, or similar tools. Proficiency in utilising monitoring and logging tools like Azure Monitor, Log Analytics, and Application Insights. Exceptional problem-solving skills, especially in troubleshooting complex issues. Relevant Azure certifications (e.g., Azure Administrator Associate, Azure Solutions Architect Expert, Azure Security Engineer Associate). Excellent communication and collaboration abilities with both technical and non-technical stakeholders. Strong commitment to continuous learning and self-improvement in cloud computing and security domains. To discuss this opportunity further, APPLY NOW for a confidential conversation with your VIQU Consultant. For additional information, contact Katie Dark at If you refer someone ideal for this role, VIQU offers an introduction fee up to £1,000 once your referral starts work with our client (terms apply). Stay updated on exciting opportunities, technology, and recruitment news by following us at 'VIQU IT Recruitment' on LinkedIn and Modern Workplace Engineer Remote (travel required) £56,000 - £66,000 JBRP1_UKTJ
May 02, 2024
Full time
Modern Workplace Engineer Remote (travel required) £56,000 - £66,000 VIQU are seeking a Modern Workplace Engineer to join a multinational IT business that specialise in providing a broad spectrum of IT services and solutions, from IT consulting and system integrations to cloud services and e-commerce solutions. The successful Modern Workplace Engineer will be responsible for planning, designing, migrating, and securing Microsoft Cloud solutions for clients. Your main objective will revolve around grasping clients' needs to adeptly craft and implement Modern Workplace and Microsoft security solutions, adhering to best practices. You will maintain collaboration and clear communication with all relevant stakeholders, as this will be pivotal in ensuring the delivery of top-notch solutions and services. The Modern Workplace Engineerwill possess a profound understanding of Microsoft Security & Modern Workplace technologies. You will be required to travel to client sites around Northampton and London occasionally (frequency is dependent on the project) Requirements of the Modern Workplace Engineer: Demonstrated expertise in architecting and deploying client solutions within Microsoft Cloud Security and Modern Workplace. Strong proficiency in Microsoft cloud services, particularly Azure and Microsoft 365. Extensive knowledge of EMS technologies such as Microsoft Intune, Azure Active Directory, and Conditional Access. Familiarity with mobile device and application management, as well as identity and access management principles. Solid grasp of information protection and data security, including Azure Cloud Security. Experience with security assessment methodologies and automation scripting using PowerShell, Azure CLI, or similar tools. Proficiency in utilising monitoring and logging tools like Azure Monitor, Log Analytics, and Application Insights. Exceptional problem-solving skills, especially in troubleshooting complex issues. Relevant Azure certifications (e.g., Azure Administrator Associate, Azure Solutions Architect Expert, Azure Security Engineer Associate). Excellent communication and collaboration abilities with both technical and non-technical stakeholders. Strong commitment to continuous learning and self-improvement in cloud computing and security domains. To discuss this opportunity further, APPLY NOW for a confidential conversation with your VIQU Consultant. For additional information, contact Katie Dark at If you refer someone ideal for this role, VIQU offers an introduction fee up to £1,000 once your referral starts work with our client (terms apply). Stay updated on exciting opportunities, technology, and recruitment news by following us at 'VIQU IT Recruitment' on LinkedIn and Modern Workplace Engineer Remote (travel required) £56,000 - £66,000 JBRP1_UKTJ
Join our team as a 3rd Line IT Engineer and tackle the most challenging and complex issues our clients face. As a dedicated professional, you'll strive to deliver high quality service to both internal and external customers. With your robust technical expertise spanning various disciplines, you'll earn the respect of your colleagues and clients. If you're ready to make a difference and thrive in a fast-paced environment, we want to hear from you! Your responsibilities as a 3rd Line IT Engineer will be: Maintain 3rd line support tickets correctly and keep the customer updated with progress every day Work within the 3rd line team to resolve customer issues remotely via telephone, email and remote support sessions Act as a point of escalation for the 2nd line team as well as off-site support staff Work with off-site support staff to promote a seamless and collaborative support service Take ownership of the entire support process end to end and be the primary customer liaison for the issue Build excellent customer relationships and ensure service excellence is delivered at all times Work with third party vendors including Microsoft, Citrix and VMware until issue resolution Provide on-call services as part of a shift rotation pattern Build and maintain strong relationships with internal and external stakeholders to build confidence and promote NOC services Handle difficult calls and resolve difficult customer situations through excellent communication and direct stakeholder engagement About you A minimum 5 years relevant experience with the technologies listed below, ideally with a Microsoft MCSA, Citrix CCA (or higher) and VMware VCP (or higher) Windows Server (including 2016, 2019, 2022) VMware ESX/ESXi and vCenter SAN Technologies Exchange On-Premise, DAG and Hybird Microsoft 365 including Intune and Autopilot Microsoft Azure (including tenancy management, networking configuration, cost management etc) Azure Virtual Desktop Citrix XenApp, XenDesktop and Netscaler Microsoft Hyper-V and failover clustering TCP/IP, VLAN, switching, routing and firewall configuration, VPNs and WAN environments Certificate Services / Certificate Authority Virtual server backup technologies such as Veeam It would also be beneficial to have experience of: Microsoft SQL Microsoft SCCM, SCVMM and SCOM Web and email security products Two-factor authentication Corporate wireless systems About us We are proud to be a successful, purpose-driven organisation that is on an exciting journey to achieve an annual turnover of £100m by 2025. Commercial are business transformation specialists. We transform business impacts and experiences by applying original thinking to everyday practices. We specialise in Managed IT, Smart Technologies, Managed Print Services, Technology, Interiors, Office Supplies, and PPE, Facilities and Workwear. We invest in our people so they are experts in their field, excel within their environment and continue on a journey of growth and development, personalised to them. We are . Benefits We commit to ensuring all our employees feel truly valued and appreciated for the work that they do, every day. As a member of the Commercial tribe, you will receive the following: A base salary of up to £39,000 per annum An annual bonus scheme of £3,000, paid quarterly upon successful achievement of KPIs Hybrid working structure with the flexibility to work from home for part of the week A generous holiday allowance of 25 days plus bank holidays, which increases with length of service An enhanced family leave package to support you and your growing family Life Insurance that offers a payment equivalent to four times your annual salary Access to confidential support through our Employee Assistance programme and wellbeing support including a 24-hour GP service and physiotherapy Free and expert mortgage and remortgaging advice for all members of the team, friends and families from leading broker Charles Cameron & Associates Other benefits such as charity volunteering opportunities, pension, cycle to work scheme, flexible working structure and more Training and Development We are committed to offering training and development opportunities for career growth, 86% of our senior managers and 62% of our directors have been promoted within. This role could be a great starting point for someone who is looking to progress their career within an ambitious and growing company. Diversity & Inclusion Together, we are committed to attracting, including, inspiring, and developing our teams no matter their background, belief or way of life. We embrace everyone's unique perspectives and create a genuine belonging for all. Our employees are who we are and create the brand we are today; we make better decisions and create a consumer-focused environment. At Commercial, we look to hire the very best people for our roles. We welcome all applicants regardless of your race, ethnicity, gender, religion, disability, age or sexual orientation. Even if you don't feel you completely fulfil all the requirements for this vacancy, we still encourage you to apply. It is our commitment to provide equal opportunities for all. Please visit our website for further information about us and to view our job applicant privacy notice.
May 02, 2024
Full time
Join our team as a 3rd Line IT Engineer and tackle the most challenging and complex issues our clients face. As a dedicated professional, you'll strive to deliver high quality service to both internal and external customers. With your robust technical expertise spanning various disciplines, you'll earn the respect of your colleagues and clients. If you're ready to make a difference and thrive in a fast-paced environment, we want to hear from you! Your responsibilities as a 3rd Line IT Engineer will be: Maintain 3rd line support tickets correctly and keep the customer updated with progress every day Work within the 3rd line team to resolve customer issues remotely via telephone, email and remote support sessions Act as a point of escalation for the 2nd line team as well as off-site support staff Work with off-site support staff to promote a seamless and collaborative support service Take ownership of the entire support process end to end and be the primary customer liaison for the issue Build excellent customer relationships and ensure service excellence is delivered at all times Work with third party vendors including Microsoft, Citrix and VMware until issue resolution Provide on-call services as part of a shift rotation pattern Build and maintain strong relationships with internal and external stakeholders to build confidence and promote NOC services Handle difficult calls and resolve difficult customer situations through excellent communication and direct stakeholder engagement About you A minimum 5 years relevant experience with the technologies listed below, ideally with a Microsoft MCSA, Citrix CCA (or higher) and VMware VCP (or higher) Windows Server (including 2016, 2019, 2022) VMware ESX/ESXi and vCenter SAN Technologies Exchange On-Premise, DAG and Hybird Microsoft 365 including Intune and Autopilot Microsoft Azure (including tenancy management, networking configuration, cost management etc) Azure Virtual Desktop Citrix XenApp, XenDesktop and Netscaler Microsoft Hyper-V and failover clustering TCP/IP, VLAN, switching, routing and firewall configuration, VPNs and WAN environments Certificate Services / Certificate Authority Virtual server backup technologies such as Veeam It would also be beneficial to have experience of: Microsoft SQL Microsoft SCCM, SCVMM and SCOM Web and email security products Two-factor authentication Corporate wireless systems About us We are proud to be a successful, purpose-driven organisation that is on an exciting journey to achieve an annual turnover of £100m by 2025. Commercial are business transformation specialists. We transform business impacts and experiences by applying original thinking to everyday practices. We specialise in Managed IT, Smart Technologies, Managed Print Services, Technology, Interiors, Office Supplies, and PPE, Facilities and Workwear. We invest in our people so they are experts in their field, excel within their environment and continue on a journey of growth and development, personalised to them. We are . Benefits We commit to ensuring all our employees feel truly valued and appreciated for the work that they do, every day. As a member of the Commercial tribe, you will receive the following: A base salary of up to £39,000 per annum An annual bonus scheme of £3,000, paid quarterly upon successful achievement of KPIs Hybrid working structure with the flexibility to work from home for part of the week A generous holiday allowance of 25 days plus bank holidays, which increases with length of service An enhanced family leave package to support you and your growing family Life Insurance that offers a payment equivalent to four times your annual salary Access to confidential support through our Employee Assistance programme and wellbeing support including a 24-hour GP service and physiotherapy Free and expert mortgage and remortgaging advice for all members of the team, friends and families from leading broker Charles Cameron & Associates Other benefits such as charity volunteering opportunities, pension, cycle to work scheme, flexible working structure and more Training and Development We are committed to offering training and development opportunities for career growth, 86% of our senior managers and 62% of our directors have been promoted within. This role could be a great starting point for someone who is looking to progress their career within an ambitious and growing company. Diversity & Inclusion Together, we are committed to attracting, including, inspiring, and developing our teams no matter their background, belief or way of life. We embrace everyone's unique perspectives and create a genuine belonging for all. Our employees are who we are and create the brand we are today; we make better decisions and create a consumer-focused environment. At Commercial, we look to hire the very best people for our roles. We welcome all applicants regardless of your race, ethnicity, gender, religion, disability, age or sexual orientation. Even if you don't feel you completely fulfil all the requirements for this vacancy, we still encourage you to apply. It is our commitment to provide equal opportunities for all. Please visit our website for further information about us and to view our job applicant privacy notice.
Telecommute: No- Teleworking not available for this position Shift: Days (United States of America) Travel Required: Yes, 100% of the Time Relocation Assistance: Relocation assistance may be available Positions Available: 1 At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Join Northrop Grumman on our continued mission to push the boundaries of possible across land, sea, air, space, and cyberspace. Enjoy a culture where your voice is valued and start contributing to our team of passionate professionals providing real-life solutions to our world's biggest challenges. We take pride in creating purposeful work and allowing our employees to grow and achieve their goals every day by Defining Possible. With our competitive pay and comprehensive benefits, we have the right opportunities to fit your life and launch your career today. At Northrop Grumman, you'll have the resources, support, and team to do some of the best work of your career. Northrop Grumman Mission Systems - Field Engineering is seeking a highly motivated Principal Systems Engineer/Senior Principal Systems Engineer to be a technical leader for our Global Hawk UAV sensor Field Engineering team located in Guam. Our development and sustainment operations are managed from our Linthicum, Maryland location. Permanent move to Guam. What You'll get to Do: Provide maintenance support and physical control for the Global Hawk UAV sensor Perform periodic quarterly physical inspections of the Global Hawk UAV sensor Create detailed trouble reports for the Global Hawk UAV sensor Provide support for emergency divert activities in support of security for the Global Hawk UAV sensor Analyzes system performance, reliability and consumption data of the Global Hawk UAV sensor and make recommendations to sustain sensor performance Identify engineering and/or logistics solutions to support the Global Hawk UAV sensor. Analyze customer requirements and will assist with conducting trade studies to propose various courses of action when needed. Perform technical planning to support various integration and test activities in both lab and aircraft environments Accomplishes software/hardware testing to ensure functional requirements are met Interface with various customers including USAF and prime contractor personnel This position can be filled at the Principal or Sr Principal level Basic Qualifications for Principal Engineer: Bachelor of Science degree in Electronic Engineering, Computer Engineering or related technical field and 5 years' experience; Masters degree in relevant degree plus 3 years experience. Will consider 9 years of applied experience in lieu of degree requirement. Understanding of the fundamentals and theory of RF Systems Permanent move to Guam to support. Demonstrated experience with analysis of RF systems performance and associated requirement analysis Ability to perform technical planning as well as hands on testing of RF/digital systems as required Current/Active Secret or Top Secret Clearance investigated within the last 5 years, with the ability to gain program specific clearances. A final DoD Secret clearance is required to start. Basic Qualifications for Sr Principal Engineer: Bachelor of Science degree in Electronic Engineering, Computer Engineering or related technical field and 9 years' experience; Masters degree in relevant degree plus 7 years experience. Will consider 13 years of applied experience in lieu of degree requirement. Understanding of the fundamentals and theory of RF Systems Permanent move to Guam to support. Demonstrated experience with analysis of RF systems performance and associated requirement analysis Ability to perform technical planning as well as hands on testing of RF/digital systems as required Current/Active Secret or Top Secret Clearance investigated within the last 5 years, with the ability to gain program specific clearances. A final DoD Secret clearance is required to start. Preferred Qualifications: Demonstrated experienced with sustainment related analysis of airborne radar systems Experience with Global Hawk , Triton, NATO sustainment efforts on airborne radar systems hardware and software Technical Team Leadership skills/abilities Experience with NATO, Triton, or Global Hawk radar operations and maintenance related activities Ability to interface with customer technical and leadership personnel at all levels What We Can Offer You - Northrop Grumman provides a comprehensive benefits package and a work environment which encourages your growth and supports the mutual success of our people and our company. Northrop Grumman benefits give you the flexibility and control to choose the benefits that make the most sense for you and your family. Your benefits will include the following: Health Plan, Savings Plan, Paid Time Off and Additional Benefits including Education Assistance, Training and Development, 9/80 Work Schedule (where available), and much more! Salary Range: $88,700 - $133,100 Salary Range 2: $109,900 - $164,900 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit . U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions. Be part of a culture that thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work. Use your skills to build and deliver innovative tech solutions that protect the world and shape a better future. Enjoy benefits like work-life balance, education assistance and paid time off. Did you know? Northrop Grumman leads the industry team for NASA's James Webb Space Telescope, the largest, most complex and powerful space telescope ever built. Launched in December 2021, the telescope incorporates innovative design, advanced technology, and groundbreaking engineering, and will fundamentally alter our understanding of the universe.
May 02, 2024
Full time
Telecommute: No- Teleworking not available for this position Shift: Days (United States of America) Travel Required: Yes, 100% of the Time Relocation Assistance: Relocation assistance may be available Positions Available: 1 At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Join Northrop Grumman on our continued mission to push the boundaries of possible across land, sea, air, space, and cyberspace. Enjoy a culture where your voice is valued and start contributing to our team of passionate professionals providing real-life solutions to our world's biggest challenges. We take pride in creating purposeful work and allowing our employees to grow and achieve their goals every day by Defining Possible. With our competitive pay and comprehensive benefits, we have the right opportunities to fit your life and launch your career today. At Northrop Grumman, you'll have the resources, support, and team to do some of the best work of your career. Northrop Grumman Mission Systems - Field Engineering is seeking a highly motivated Principal Systems Engineer/Senior Principal Systems Engineer to be a technical leader for our Global Hawk UAV sensor Field Engineering team located in Guam. Our development and sustainment operations are managed from our Linthicum, Maryland location. Permanent move to Guam. What You'll get to Do: Provide maintenance support and physical control for the Global Hawk UAV sensor Perform periodic quarterly physical inspections of the Global Hawk UAV sensor Create detailed trouble reports for the Global Hawk UAV sensor Provide support for emergency divert activities in support of security for the Global Hawk UAV sensor Analyzes system performance, reliability and consumption data of the Global Hawk UAV sensor and make recommendations to sustain sensor performance Identify engineering and/or logistics solutions to support the Global Hawk UAV sensor. Analyze customer requirements and will assist with conducting trade studies to propose various courses of action when needed. Perform technical planning to support various integration and test activities in both lab and aircraft environments Accomplishes software/hardware testing to ensure functional requirements are met Interface with various customers including USAF and prime contractor personnel This position can be filled at the Principal or Sr Principal level Basic Qualifications for Principal Engineer: Bachelor of Science degree in Electronic Engineering, Computer Engineering or related technical field and 5 years' experience; Masters degree in relevant degree plus 3 years experience. Will consider 9 years of applied experience in lieu of degree requirement. Understanding of the fundamentals and theory of RF Systems Permanent move to Guam to support. Demonstrated experience with analysis of RF systems performance and associated requirement analysis Ability to perform technical planning as well as hands on testing of RF/digital systems as required Current/Active Secret or Top Secret Clearance investigated within the last 5 years, with the ability to gain program specific clearances. A final DoD Secret clearance is required to start. Basic Qualifications for Sr Principal Engineer: Bachelor of Science degree in Electronic Engineering, Computer Engineering or related technical field and 9 years' experience; Masters degree in relevant degree plus 7 years experience. Will consider 13 years of applied experience in lieu of degree requirement. Understanding of the fundamentals and theory of RF Systems Permanent move to Guam to support. Demonstrated experience with analysis of RF systems performance and associated requirement analysis Ability to perform technical planning as well as hands on testing of RF/digital systems as required Current/Active Secret or Top Secret Clearance investigated within the last 5 years, with the ability to gain program specific clearances. A final DoD Secret clearance is required to start. Preferred Qualifications: Demonstrated experienced with sustainment related analysis of airborne radar systems Experience with Global Hawk , Triton, NATO sustainment efforts on airborne radar systems hardware and software Technical Team Leadership skills/abilities Experience with NATO, Triton, or Global Hawk radar operations and maintenance related activities Ability to interface with customer technical and leadership personnel at all levels What We Can Offer You - Northrop Grumman provides a comprehensive benefits package and a work environment which encourages your growth and supports the mutual success of our people and our company. Northrop Grumman benefits give you the flexibility and control to choose the benefits that make the most sense for you and your family. Your benefits will include the following: Health Plan, Savings Plan, Paid Time Off and Additional Benefits including Education Assistance, Training and Development, 9/80 Work Schedule (where available), and much more! Salary Range: $88,700 - $133,100 Salary Range 2: $109,900 - $164,900 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit . U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions. Be part of a culture that thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work. Use your skills to build and deliver innovative tech solutions that protect the world and shape a better future. Enjoy benefits like work-life balance, education assistance and paid time off. Did you know? Northrop Grumman leads the industry team for NASA's James Webb Space Telescope, the largest, most complex and powerful space telescope ever built. Launched in December 2021, the telescope incorporates innovative design, advanced technology, and groundbreaking engineering, and will fundamentally alter our understanding of the universe.
Senior Microsoft Dynamics Architect - Technology Joining Capco means joining an organisation that is committed to an inclusive working environment where you're encouraged to Be Yourself At Work. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It's important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table - so we'd love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help. ABOUT CAPCO Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry. We are/have: Experts in Banking & Payments, Capital Markets, Insurance and Wealth & Asset Management Deep knowledge in financial services offering, including eg Finance, Risk and Compliance, Financial Crime, Core Banking etc. Committed to growing our business and hiring the best talent to help us get there. A growing Cloud community of professionals from architecture to advisory to delivery, founded on real delivery expertise Focused on maintaining our nimble, agile and entrepreneurial culture Who are Capco Architects? We are a team of people who are curious and willing to never stop learning. We have a passion for new technologies and understand how they can help deal with today's business challenges. We have confidence in our ideas but we are modest about how we conduct ourselves. We have a proactive, innovative and flexible working style with a teaching mindset; coaching our junior architects through their work. What are we looking for? Capco are looking for Solution Architects with a deep knowledge of Microsoft Dynamics, to help our clients solve a range of complex problems. We help clients design exceptional customer experiences and products, we also help them look hard at getting the best out of new technology and integrating it into their existing organisations. Our solution architects are pivotal team members, helping turn great ideas into actionable solutions using a range of business and technology capabilities. This is a role for you if you are looking for an outcome-oriented role, as part of a creative and dynamic team helping financial services clients make sense of the choices they face in the digital business environment. Skills & Experience We are looking for people who: Can lead the design and architecture of solutions through necessary design authorities and business change forums Demonstrate a deep understanding of, and background in, Microsoft technology stack including D365 Customer Service, Power Platform, AI builder, prompt builder and associated Azure services across applications, data, infrastructure and security domains Have a deep understanding of D365 Customer service module with demonstrable background in case management, SLA management, routing and contact management Have a proven ability to design integration architecture required to interface with foundational components such as Active Directory, Exchange and other enterprise platforms Demonstrate a deep knowledge of the Dynamics/Power Automate connector library, how to configure and necessary enterprise requirements for using such connectors. Demonstrate the ability to configure email classification rules, perform entity extraction and manage case handling processes via implementation of power automate and AI builder services Have a deep understanding of how to apply Dataverse as part of a solution Have a Financial Services background, particularly in Capital Markets and Back Office procedures Are able to translate business requirements into technical requirements and solutions Can lead the team and delivery assurance and governance across application development, including technical leadership of junior team members Create PoCs and present to the business with product features WHY JOIN CAPCO? Because you are curious, because you want to know what is going on inside engaging projects with some of the largest banks in the world and because you want to work on projects that transform the financial services industry. We offer: A work culture focused on innovation and creating lasting value for our clients and employees Ongoing learning opportunities to help you acquire new skills or deepen existing expertise A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients A diverse, inclusive, meritocratic culture Enhanced and competitive family friendly benefits, including maternity/adoption/shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement
May 02, 2024
Full time
Senior Microsoft Dynamics Architect - Technology Joining Capco means joining an organisation that is committed to an inclusive working environment where you're encouraged to Be Yourself At Work. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It's important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table - so we'd love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help. ABOUT CAPCO Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry. We are/have: Experts in Banking & Payments, Capital Markets, Insurance and Wealth & Asset Management Deep knowledge in financial services offering, including eg Finance, Risk and Compliance, Financial Crime, Core Banking etc. Committed to growing our business and hiring the best talent to help us get there. A growing Cloud community of professionals from architecture to advisory to delivery, founded on real delivery expertise Focused on maintaining our nimble, agile and entrepreneurial culture Who are Capco Architects? We are a team of people who are curious and willing to never stop learning. We have a passion for new technologies and understand how they can help deal with today's business challenges. We have confidence in our ideas but we are modest about how we conduct ourselves. We have a proactive, innovative and flexible working style with a teaching mindset; coaching our junior architects through their work. What are we looking for? Capco are looking for Solution Architects with a deep knowledge of Microsoft Dynamics, to help our clients solve a range of complex problems. We help clients design exceptional customer experiences and products, we also help them look hard at getting the best out of new technology and integrating it into their existing organisations. Our solution architects are pivotal team members, helping turn great ideas into actionable solutions using a range of business and technology capabilities. This is a role for you if you are looking for an outcome-oriented role, as part of a creative and dynamic team helping financial services clients make sense of the choices they face in the digital business environment. Skills & Experience We are looking for people who: Can lead the design and architecture of solutions through necessary design authorities and business change forums Demonstrate a deep understanding of, and background in, Microsoft technology stack including D365 Customer Service, Power Platform, AI builder, prompt builder and associated Azure services across applications, data, infrastructure and security domains Have a deep understanding of D365 Customer service module with demonstrable background in case management, SLA management, routing and contact management Have a proven ability to design integration architecture required to interface with foundational components such as Active Directory, Exchange and other enterprise platforms Demonstrate a deep knowledge of the Dynamics/Power Automate connector library, how to configure and necessary enterprise requirements for using such connectors. Demonstrate the ability to configure email classification rules, perform entity extraction and manage case handling processes via implementation of power automate and AI builder services Have a deep understanding of how to apply Dataverse as part of a solution Have a Financial Services background, particularly in Capital Markets and Back Office procedures Are able to translate business requirements into technical requirements and solutions Can lead the team and delivery assurance and governance across application development, including technical leadership of junior team members Create PoCs and present to the business with product features WHY JOIN CAPCO? Because you are curious, because you want to know what is going on inside engaging projects with some of the largest banks in the world and because you want to work on projects that transform the financial services industry. We offer: A work culture focused on innovation and creating lasting value for our clients and employees Ongoing learning opportunities to help you acquire new skills or deepen existing expertise A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients A diverse, inclusive, meritocratic culture Enhanced and competitive family friendly benefits, including maternity/adoption/shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement
Arbuthnot Latham has been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment management. We believe in traditional relationship and service-led banking powered by modern technology. Job Purpose The Solution Architect is responsible for the design and implementation of designs and documentation at the system level. This role requires strong technical expertise, communication and ability to problem solve complex problems in a way that achieves scalable, resilient and secure IT solutions. As the Solutions Architect, you will play a vital role in shaping and implementing solutions which bring to life the Bank's strategic vision for business and technology. You will work closely with a variety of stakeholders, including Business and Enterprise Architects, IT Leaders, Business Executives and Technology teams to hone and optimize our technology solutions. In your role, you will harmonise the technology with strategy. Where applicable, to place the interests of customers at the centre of all activities, act in a way that is consistent with achieving good outcomes for consumers; and to comply with the FCA and PRA's Conduct Rules. Key Responsibilities: Collaborate with Product Owners, Head of Platforms, Enterprise Architects & Engineers to create the Architectural runway for our Platform teams; Be responsible for our application architecture and the delivery of our engineering design deliverables and managing architecture decisions through formal governance processes whilst ensuring IT Compliance and governance policies are met. Partner with fellow architects & service providers to elaborate on solutions, their interfaces and validating technology assumptions, evaluating implementation alternatives and software lifecycle risks, assumptions, issues & dependencies. Provide analysis of options and deliver end-to-end solution designs using relevant architectural building blocks as well as producing designs for features that enable frequent incremental customer value delivery. Promote adaptive design practises to drive collaboration across Platform teams centring on a common vision with continuous feedback. Capture technical design risks or issues and drive resolution through architectural or agile practices. Responsible for managing risks inherent to the role by diligently observing internal policies and procedures. Key Interfaces: Business Transformation and Systems Development Director Technical teams Director, Transformation Enablement Heads of IT Platforms Head of IT Infrastructure and Operations Person Specification Person Specification Knowledge/ Experience/Skills: Experience in designing complex solutions Experience working with Commercial-Off-the-Shelf and bespoke solutions Experience in both greenfield and legacy environments Strong stakeholder management in a regulated environment Experience in decommissioning legacy systems Experience in business transformation programmes Ability to influence at all levels Outstanding communication and interpersonal abilities Self- starter attitude with drive to achieve Commercial awareness with an operational and strategic mindset Experience with Cloud-native services & applications (Preferably MS Azure). Experience of distributed, micro-services based or event-driven architectures. Good understanding of software design principles and best practices Experience with APIs, Integration Patterns and microservices Experience of DevOps technologies and practices Technical Skills Prior experience in a solution architecture position and demonstrable working knowledge of infrastructure and security architecture practices and concerns as well as experience in architecture and design governance. Strong understanding of building applications through containerised microservices-based architectures, with a working-to-strong understanding of cloud methodologies; Experience in the following: Mobile Native & Cross Platform Apps for Apple iOS, Android or ReactNative MuleSoft Software as a Service Platform (SalesForce, ServiceNow, Offices365) Programming languages, including Backbase stack Micro-front end and micro-service API design, event driven architecture Single Page Applications using technologies such as Backbase stack or equivalent Qualifications: Proven experience in solution architecture within banking and financial services. Technical specialism in cloud architectures, preferably Azure and / or Oracle. TOGAF 9 (or newer) Certified Problem Solving & Judgment Customer Focus Planning & Reviewing Performance Focus Expert Knowledge Communication & Confidence About Us Life, Work and Benefits Arbuthnot Latham is committed to equal-opportunities for all staff and candidates. We embrace inclusion & diversity and understand why they are critical for the success of our business and people. Competitive salary, pension & holiday allowance BUPA Health cover 4x Life Assurance Discretionary bonus Market leading maternity/paternity and menopause policies
May 02, 2024
Full time
Arbuthnot Latham has been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment management. We believe in traditional relationship and service-led banking powered by modern technology. Job Purpose The Solution Architect is responsible for the design and implementation of designs and documentation at the system level. This role requires strong technical expertise, communication and ability to problem solve complex problems in a way that achieves scalable, resilient and secure IT solutions. As the Solutions Architect, you will play a vital role in shaping and implementing solutions which bring to life the Bank's strategic vision for business and technology. You will work closely with a variety of stakeholders, including Business and Enterprise Architects, IT Leaders, Business Executives and Technology teams to hone and optimize our technology solutions. In your role, you will harmonise the technology with strategy. Where applicable, to place the interests of customers at the centre of all activities, act in a way that is consistent with achieving good outcomes for consumers; and to comply with the FCA and PRA's Conduct Rules. Key Responsibilities: Collaborate with Product Owners, Head of Platforms, Enterprise Architects & Engineers to create the Architectural runway for our Platform teams; Be responsible for our application architecture and the delivery of our engineering design deliverables and managing architecture decisions through formal governance processes whilst ensuring IT Compliance and governance policies are met. Partner with fellow architects & service providers to elaborate on solutions, their interfaces and validating technology assumptions, evaluating implementation alternatives and software lifecycle risks, assumptions, issues & dependencies. Provide analysis of options and deliver end-to-end solution designs using relevant architectural building blocks as well as producing designs for features that enable frequent incremental customer value delivery. Promote adaptive design practises to drive collaboration across Platform teams centring on a common vision with continuous feedback. Capture technical design risks or issues and drive resolution through architectural or agile practices. Responsible for managing risks inherent to the role by diligently observing internal policies and procedures. Key Interfaces: Business Transformation and Systems Development Director Technical teams Director, Transformation Enablement Heads of IT Platforms Head of IT Infrastructure and Operations Person Specification Person Specification Knowledge/ Experience/Skills: Experience in designing complex solutions Experience working with Commercial-Off-the-Shelf and bespoke solutions Experience in both greenfield and legacy environments Strong stakeholder management in a regulated environment Experience in decommissioning legacy systems Experience in business transformation programmes Ability to influence at all levels Outstanding communication and interpersonal abilities Self- starter attitude with drive to achieve Commercial awareness with an operational and strategic mindset Experience with Cloud-native services & applications (Preferably MS Azure). Experience of distributed, micro-services based or event-driven architectures. Good understanding of software design principles and best practices Experience with APIs, Integration Patterns and microservices Experience of DevOps technologies and practices Technical Skills Prior experience in a solution architecture position and demonstrable working knowledge of infrastructure and security architecture practices and concerns as well as experience in architecture and design governance. Strong understanding of building applications through containerised microservices-based architectures, with a working-to-strong understanding of cloud methodologies; Experience in the following: Mobile Native & Cross Platform Apps for Apple iOS, Android or ReactNative MuleSoft Software as a Service Platform (SalesForce, ServiceNow, Offices365) Programming languages, including Backbase stack Micro-front end and micro-service API design, event driven architecture Single Page Applications using technologies such as Backbase stack or equivalent Qualifications: Proven experience in solution architecture within banking and financial services. Technical specialism in cloud architectures, preferably Azure and / or Oracle. TOGAF 9 (or newer) Certified Problem Solving & Judgment Customer Focus Planning & Reviewing Performance Focus Expert Knowledge Communication & Confidence About Us Life, Work and Benefits Arbuthnot Latham is committed to equal-opportunities for all staff and candidates. We embrace inclusion & diversity and understand why they are critical for the success of our business and people. Competitive salary, pension & holiday allowance BUPA Health cover 4x Life Assurance Discretionary bonus Market leading maternity/paternity and menopause policies
A global Fintech firm is looking to bring on a service desk analyst to handle higher priority tickets, VIP issues, and assigned Projects, as well as assisting with major incident and problems support when needed. Desired Skills: Help desk support Experience with Windows desktop operating systems Experience with Apple desktop operating systems Experience with Active Directory, Exchange Online and Microsoft Office 365 Experience with managing Android and IOS devices, specifically with setting up and maintaining email access. Job Title: Service Desk Analyst Location: London, UK Job Type: Contract Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
May 01, 2024
Full time
A global Fintech firm is looking to bring on a service desk analyst to handle higher priority tickets, VIP issues, and assigned Projects, as well as assisting with major incident and problems support when needed. Desired Skills: Help desk support Experience with Windows desktop operating systems Experience with Apple desktop operating systems Experience with Active Directory, Exchange Online and Microsoft Office 365 Experience with managing Android and IOS devices, specifically with setting up and maintaining email access. Job Title: Service Desk Analyst Location: London, UK Job Type: Contract Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Robert Walters is working in partnership with an award-winning national MSP. With a long standing 20-year history, they are experts in developing cutting edge expertise across, Cloud, Cyber Security, Infrastructure, Workspace and Managed Service Solutions. Due to extensive growth and client acquisitions, they are keen to appoint multiple (Home Based) Senior Technical Support Engineers, paying up to £55,000 with a home-based model. As an experienced Senior Technical Support Engineer, you will help support customers environments, resolving escalated issues as well as developing customer environments and delivering project works. Senior Technical Support Engineer (Home Based): Duties Support varied clients across both private and public sector Support, maintain and troubleshoot - Windows, AD, SQL solutions Support, maintain and troubleshoot - VMware, HyperV Support, maintain and troubleshoot - Cloud based solutions Support, maintain and troubleshoot - Citrix XenApp, XenDesktop Support, define and implement secure configurations Measure/Troubleshoot systems performance and security Create technical documentation Act as technical lead for subset of customers Technical resource on customer projects Senior Technical Support Engineer (Home Based): Experience Supporting on prem and cloud hosted solutions Supporting Citrix XenApp and XenDesktop solutions Strong knowledge of Active Directory, Group Policy Deploying Azure and O365 solutions Understanding of VMware vSphere and Hyper-V Experience of Google Cloud Platforms (GCP) Certifications in any of the following: (CCP) Citrix Certified Professional for Virtualisation AZ 104/ AZ305/ AZ500/ MCITP or equivalent Citrix Certified Associate of networking MS Azure Certification above AZ900 VMware Certified Professional for Data Centre Virtualisation Security Focused Certification ITIL Foundation The permanent opportunity for a Senior Technical Support Engineer (Home Based) will pay a salary range up to £55,000 plus benefits. This is an opportunity to join an industry market leader that has grown year on year. For further information, please apply with an updated CV and reach out to Ajay Hayre on or Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
May 01, 2024
Full time
Robert Walters is working in partnership with an award-winning national MSP. With a long standing 20-year history, they are experts in developing cutting edge expertise across, Cloud, Cyber Security, Infrastructure, Workspace and Managed Service Solutions. Due to extensive growth and client acquisitions, they are keen to appoint multiple (Home Based) Senior Technical Support Engineers, paying up to £55,000 with a home-based model. As an experienced Senior Technical Support Engineer, you will help support customers environments, resolving escalated issues as well as developing customer environments and delivering project works. Senior Technical Support Engineer (Home Based): Duties Support varied clients across both private and public sector Support, maintain and troubleshoot - Windows, AD, SQL solutions Support, maintain and troubleshoot - VMware, HyperV Support, maintain and troubleshoot - Cloud based solutions Support, maintain and troubleshoot - Citrix XenApp, XenDesktop Support, define and implement secure configurations Measure/Troubleshoot systems performance and security Create technical documentation Act as technical lead for subset of customers Technical resource on customer projects Senior Technical Support Engineer (Home Based): Experience Supporting on prem and cloud hosted solutions Supporting Citrix XenApp and XenDesktop solutions Strong knowledge of Active Directory, Group Policy Deploying Azure and O365 solutions Understanding of VMware vSphere and Hyper-V Experience of Google Cloud Platforms (GCP) Certifications in any of the following: (CCP) Citrix Certified Professional for Virtualisation AZ 104/ AZ305/ AZ500/ MCITP or equivalent Citrix Certified Associate of networking MS Azure Certification above AZ900 VMware Certified Professional for Data Centre Virtualisation Security Focused Certification ITIL Foundation The permanent opportunity for a Senior Technical Support Engineer (Home Based) will pay a salary range up to £55,000 plus benefits. This is an opportunity to join an industry market leader that has grown year on year. For further information, please apply with an updated CV and reach out to Ajay Hayre on or Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
An exciting opportunity has become available for a 3rd Line Support Engineer to join a dynamic and unified team within a well-established Managed Service Provider. This opportunity has become available due to growth within the business and internal promotions. So our client is seeking a motivated and professional engineer who tenaciously pursues the resolution of complex technical issues. Location - Bristol Salary - Circa £40,000 + Bonus + Benefits + Hybrid working (2-3 days from home). Job type - Permanent Working Hours - Mon - Fri (37.5 hours per week) Key Skills required for a 3rd Line Engineer: At least 2 years experience working as a 3rd Line Support Engineer. Self-motivated and bring enthusiasm toward continuous improvement and innovation. Experience working for an MSP would be a huge advantage but this is not essential. University Degree in an IT field (2:2 and above) or Microsoft Associate Level Certification. Must be able to demonstrate success in the autonomous resolution of complex tickets at a 3rd Line level which involves: Microsoft 365 and Modern Workplace deployments (Email, SharePoint Online, OneDrive, Intune, Entra ID, Microsoft Teams, Security) Maintaining & troubleshooting typical Windows server roles (Active Directory, Hyper-V, DHCP, DNS, DFSR, SQL, IIS) Maintaining & troubleshooting Backup/Replication environments Maintaining & troubleshooting (L2/L3) network infrastructure Windows client OS rollouts and upgrades Supported Technologies: Any experience or knowledge of the following would be desirable: Client Operating Systems: Supported Microsoft Windows Operating Systems, Mac OSX, Linux clients. Server Operating Systems: Windows Server 2016, 2019, 2022, Hyper-V Server & Windows Server Core Cloud technologies: M365 (Entra ID, Exchange Online, Teams, SharePoint Online, Intune, Teams Calling), Azure SaaS and IaaS Servers: Active Directory + other Microsoft stack products, Entra Connect, SQL, IIS Security: Cyber Essentials, EDR Solutions, Azure MFA, AuthPoint MFA Virtualisation: Hyper-V Software: Microsoft SQL Server, Hornet VM Backup, MS Office (2016+), Sage Accounts 50/200/variants Networking & Hardware: WatchGuard, Draytek, Managed L2/L3 Switches, HPE Servers, Wired & WiFi networks, UPS + server peripherals of any kind Domains: Domain names, SSLs, DNS + nameservers Connectivity: Leased lines + ethernet, FTTC/ SoGEA/FTTP. As a 3rd Line IT Engineer, you will be a fundamental part of the Service Desk Team, focusing on the resolution of complex technical issues escalated from the Service Desk. Key responsibilities for a Senior IT Support Engineer : Provide 3rd line escalations to the Service Desk engineers and clients. Work with the Service Desk colleagues as a point of escalation. Take ownership of problems through to resolution. Act as a point of escalation for the Professional Services team. Assist with client onboarding. You will work alongside colleagues in the Professional Services Team to assist with escalations which may arise during the delivery of projects. The role will involve a mix of office and home-based working, in addition to occasional onsite client activity. In return, you will be entitled to employee benefits such as the following: Salary of circa £40,000. Yearly bonus up to 10% (depending on performance). Regular reviews and 1-2-1s throughout the year provide the opportunity to ensure you are on or ahead of target with continuous professional development. Hybrid working (2-3 days from home) Enhanced Maternity & Paternity pay Regular social events Budget for relevant exams and certifications. Perks Portal and much more! So, if you are a 3rd Line Engineer and would like to join an innovative company that looks after its staff and continuously focuses on driving the business forward, then please apply now! In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with Judge Recruitment for as long as is necessary to process your application. Please see our Privacy Notice on our website for more information.
May 01, 2024
Full time
An exciting opportunity has become available for a 3rd Line Support Engineer to join a dynamic and unified team within a well-established Managed Service Provider. This opportunity has become available due to growth within the business and internal promotions. So our client is seeking a motivated and professional engineer who tenaciously pursues the resolution of complex technical issues. Location - Bristol Salary - Circa £40,000 + Bonus + Benefits + Hybrid working (2-3 days from home). Job type - Permanent Working Hours - Mon - Fri (37.5 hours per week) Key Skills required for a 3rd Line Engineer: At least 2 years experience working as a 3rd Line Support Engineer. Self-motivated and bring enthusiasm toward continuous improvement and innovation. Experience working for an MSP would be a huge advantage but this is not essential. University Degree in an IT field (2:2 and above) or Microsoft Associate Level Certification. Must be able to demonstrate success in the autonomous resolution of complex tickets at a 3rd Line level which involves: Microsoft 365 and Modern Workplace deployments (Email, SharePoint Online, OneDrive, Intune, Entra ID, Microsoft Teams, Security) Maintaining & troubleshooting typical Windows server roles (Active Directory, Hyper-V, DHCP, DNS, DFSR, SQL, IIS) Maintaining & troubleshooting Backup/Replication environments Maintaining & troubleshooting (L2/L3) network infrastructure Windows client OS rollouts and upgrades Supported Technologies: Any experience or knowledge of the following would be desirable: Client Operating Systems: Supported Microsoft Windows Operating Systems, Mac OSX, Linux clients. Server Operating Systems: Windows Server 2016, 2019, 2022, Hyper-V Server & Windows Server Core Cloud technologies: M365 (Entra ID, Exchange Online, Teams, SharePoint Online, Intune, Teams Calling), Azure SaaS and IaaS Servers: Active Directory + other Microsoft stack products, Entra Connect, SQL, IIS Security: Cyber Essentials, EDR Solutions, Azure MFA, AuthPoint MFA Virtualisation: Hyper-V Software: Microsoft SQL Server, Hornet VM Backup, MS Office (2016+), Sage Accounts 50/200/variants Networking & Hardware: WatchGuard, Draytek, Managed L2/L3 Switches, HPE Servers, Wired & WiFi networks, UPS + server peripherals of any kind Domains: Domain names, SSLs, DNS + nameservers Connectivity: Leased lines + ethernet, FTTC/ SoGEA/FTTP. As a 3rd Line IT Engineer, you will be a fundamental part of the Service Desk Team, focusing on the resolution of complex technical issues escalated from the Service Desk. Key responsibilities for a Senior IT Support Engineer : Provide 3rd line escalations to the Service Desk engineers and clients. Work with the Service Desk colleagues as a point of escalation. Take ownership of problems through to resolution. Act as a point of escalation for the Professional Services team. Assist with client onboarding. You will work alongside colleagues in the Professional Services Team to assist with escalations which may arise during the delivery of projects. The role will involve a mix of office and home-based working, in addition to occasional onsite client activity. In return, you will be entitled to employee benefits such as the following: Salary of circa £40,000. Yearly bonus up to 10% (depending on performance). Regular reviews and 1-2-1s throughout the year provide the opportunity to ensure you are on or ahead of target with continuous professional development. Hybrid working (2-3 days from home) Enhanced Maternity & Paternity pay Regular social events Budget for relevant exams and certifications. Perks Portal and much more! So, if you are a 3rd Line Engineer and would like to join an innovative company that looks after its staff and continuously focuses on driving the business forward, then please apply now! In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with Judge Recruitment for as long as is necessary to process your application. Please see our Privacy Notice on our website for more information.
Modern Workplace Engineer Remote (travel required) £56,000 - £66,000 VIQU are seeking a Modern Workplace Engineer to join a multinational IT business that specialise in providing a broad spectrum of IT services and solutions, from IT consulting and system integrations to cloud services and e-commerce solutions. The successful Modern Workplace Engineer will be responsible for planning, designing, migrating, and securing Microsoft Cloud solutions for clients. Your main objective will revolve around grasping clients' needs to adeptly craft and implement Modern Workplace and Microsoft security solutions, adhering to best practices. You will maintain collaboration and clear communication with all relevant stakeholders, as this will be pivotal in ensuring the delivery of top-notch solutions and services. The Modern Workplace Engineerwill possess a profound understanding of Microsoft Security & Modern Workplace technologies. You will be required to travel to client sites around Northampton and London occasionally (frequency is dependent on the project) Requirements of the Modern Workplace Engineer: Demonstrated expertise in architecting and deploying client solutions within Microsoft Cloud Security and Modern Workplace. Strong proficiency in Microsoft cloud services, particularly Azure and Microsoft 365. Extensive knowledge of EMS technologies such as Microsoft Intune, Azure Active Directory, and Conditional Access. Familiarity with mobile device and application management, as well as identity and access management principles. Solid grasp of information protection and data security, including Azure Cloud Security. Experience with security assessment methodologies and automation scripting using PowerShell, Azure CLI, or similar tools. Proficiency in utilising monitoring and logging tools like Azure Monitor, Log Analytics, and Application Insights. Exceptional problem-solving skills, especially in troubleshooting complex issues. Relevant Azure certifications (e.g., Azure Administrator Associate, Azure Solutions Architect Expert, Azure Security Engineer Associate). Excellent communication and collaboration abilities with both technical and non-technical stakeholders. Strong commitment to continuous learning and self-improvement in cloud computing and security domains. To discuss this opportunity further, APPLY NOW for a confidential conversation with your VIQU Consultant. For additional information, contact Katie Dark at . If you refer someone ideal for this role, VIQU offers an introduction fee up to £1,000 once your referral starts work with our client (terms apply). Stay updated on exciting opportunities, technology, and recruitment news by following us at 'VIQU IT Recruitment' on LinkedIn and Modern Workplace Engineer Remote (travel required) £56,000 - £66,000
May 01, 2024
Full time
Modern Workplace Engineer Remote (travel required) £56,000 - £66,000 VIQU are seeking a Modern Workplace Engineer to join a multinational IT business that specialise in providing a broad spectrum of IT services and solutions, from IT consulting and system integrations to cloud services and e-commerce solutions. The successful Modern Workplace Engineer will be responsible for planning, designing, migrating, and securing Microsoft Cloud solutions for clients. Your main objective will revolve around grasping clients' needs to adeptly craft and implement Modern Workplace and Microsoft security solutions, adhering to best practices. You will maintain collaboration and clear communication with all relevant stakeholders, as this will be pivotal in ensuring the delivery of top-notch solutions and services. The Modern Workplace Engineerwill possess a profound understanding of Microsoft Security & Modern Workplace technologies. You will be required to travel to client sites around Northampton and London occasionally (frequency is dependent on the project) Requirements of the Modern Workplace Engineer: Demonstrated expertise in architecting and deploying client solutions within Microsoft Cloud Security and Modern Workplace. Strong proficiency in Microsoft cloud services, particularly Azure and Microsoft 365. Extensive knowledge of EMS technologies such as Microsoft Intune, Azure Active Directory, and Conditional Access. Familiarity with mobile device and application management, as well as identity and access management principles. Solid grasp of information protection and data security, including Azure Cloud Security. Experience with security assessment methodologies and automation scripting using PowerShell, Azure CLI, or similar tools. Proficiency in utilising monitoring and logging tools like Azure Monitor, Log Analytics, and Application Insights. Exceptional problem-solving skills, especially in troubleshooting complex issues. Relevant Azure certifications (e.g., Azure Administrator Associate, Azure Solutions Architect Expert, Azure Security Engineer Associate). Excellent communication and collaboration abilities with both technical and non-technical stakeholders. Strong commitment to continuous learning and self-improvement in cloud computing and security domains. To discuss this opportunity further, APPLY NOW for a confidential conversation with your VIQU Consultant. For additional information, contact Katie Dark at . If you refer someone ideal for this role, VIQU offers an introduction fee up to £1,000 once your referral starts work with our client (terms apply). Stay updated on exciting opportunities, technology, and recruitment news by following us at 'VIQU IT Recruitment' on LinkedIn and Modern Workplace Engineer Remote (travel required) £56,000 - £66,000
Robert Walters is working in partnership with an award-winning national MSP. With a long standing 20-year history, they are experts in developing cutting edge expertise across, Cloud, Cyber Security, Infrastructure, Workspace and Managed Service Solutions. Due to extensive growth and client acquisitions, they are keen to appoint multiple (Home Based) Senior Technical Support Engineers, paying up to £55,000 with a home-based model. As an experienced Senior Technical Support Engineer, you will help support customers environments, resolving escalated issues as well as developing customer environments and delivering project works. Senior Technical Support Engineer (Home Based): Duties Support varied clients across both private and public sector Support, maintain and troubleshoot - Windows, AD, SQL solutions Support, maintain and troubleshoot - VMware, HyperV Support, maintain and troubleshoot - Cloud based solutions Support, maintain and troubleshoot - Citrix XenApp, XenDesktop Support, define and implement secure configurations Measure/Troubleshoot systems performance and security Create technical documentation Act as technical lead for subset of customers Technical resource on customer projects Senior Technical Support Engineer (Home Based): Experience Supporting on prem and cloud hosted solutions Supporting Citrix XenApp and XenDesktop solutions Strong knowledge of Active Directory, Group Policy Deploying Azure and O365 solutions Understanding of VMware vSphere and Hyper-V Experience of Google Cloud Platforms (GCP) Certifications in any of the following: (CCP) Citrix Certified Professional for Virtualisation AZ 104/ AZ305/ AZ500/ MCITP or equivalent Citrix Certified Associate of networking MS Azure Certification above AZ900 VMware Certified Professional for Data Centre Virtualisation Security Focused Certification ITIL Foundation The permanent opportunity for a Senior Technical Support Engineer (Home Based) will pay a salary range up to £55,000 plus benefits. This is an opportunity to join an industry market leader that has grown year on year. For further information, please apply with an updated CV and reach out to Ajay Hayre on or Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
May 01, 2024
Full time
Robert Walters is working in partnership with an award-winning national MSP. With a long standing 20-year history, they are experts in developing cutting edge expertise across, Cloud, Cyber Security, Infrastructure, Workspace and Managed Service Solutions. Due to extensive growth and client acquisitions, they are keen to appoint multiple (Home Based) Senior Technical Support Engineers, paying up to £55,000 with a home-based model. As an experienced Senior Technical Support Engineer, you will help support customers environments, resolving escalated issues as well as developing customer environments and delivering project works. Senior Technical Support Engineer (Home Based): Duties Support varied clients across both private and public sector Support, maintain and troubleshoot - Windows, AD, SQL solutions Support, maintain and troubleshoot - VMware, HyperV Support, maintain and troubleshoot - Cloud based solutions Support, maintain and troubleshoot - Citrix XenApp, XenDesktop Support, define and implement secure configurations Measure/Troubleshoot systems performance and security Create technical documentation Act as technical lead for subset of customers Technical resource on customer projects Senior Technical Support Engineer (Home Based): Experience Supporting on prem and cloud hosted solutions Supporting Citrix XenApp and XenDesktop solutions Strong knowledge of Active Directory, Group Policy Deploying Azure and O365 solutions Understanding of VMware vSphere and Hyper-V Experience of Google Cloud Platforms (GCP) Certifications in any of the following: (CCP) Citrix Certified Professional for Virtualisation AZ 104/ AZ305/ AZ500/ MCITP or equivalent Citrix Certified Associate of networking MS Azure Certification above AZ900 VMware Certified Professional for Data Centre Virtualisation Security Focused Certification ITIL Foundation The permanent opportunity for a Senior Technical Support Engineer (Home Based) will pay a salary range up to £55,000 plus benefits. This is an opportunity to join an industry market leader that has grown year on year. For further information, please apply with an updated CV and reach out to Ajay Hayre on or Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
IT Security Infrastructure Manager - East Grinstead IT Security Infrastructure Manager required for a leading client based in East Grinstead. My client is currently seeking an IT Security Infrastructure Manager to report directly to the IT Director, your primary role will be to cultivate a culture of best practices in IT security. Serving as a subject matter expert, you'll oversee our systems, processes, and controls to ensure they adhere to established standards. Additionally, you'll be tasked with managing and securing our clients' core IT infrastructure and network, aligning them with the business's needs. Your expertise in cybersecurity will extend to governance, standards, and control matters, driving continuous enhancement and adherence to best practices throughout the organisation. Key responsibilities: Oversees internal IT infrastructure support and project operations, encompassing both cloud and on-premises networked infrastructure such as servers, routers, switches, and Wi-Fi access points, as well as network connectivity to client sites. Ensures the maintenance of the company's NCSC Cyber Essentials certification while striving to meet future target standards like ISO 27001. Designs, implements, and upholds all IT and Information Security policies and procedures across the organization. Conducts IT security risk assessments to quantify risks, assigns owners to address them, and defines mitigation strategies; provides stakeholder reporting as needed. Collaborates with HR to ensure IT compliance training is effective and embraced by all employees. Coordinates both internal and external IT and Information Security audits, including action planning. Continuity planning to achieve agreed Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO) targets. Offers subject matter expertise in IT security and infrastructure to support various projects and initiatives as required.Key skills, Preferably certified in Microsoft Azure (Azure Administrator Associate, Azure Solutions Architect, or Azure Security Engineer) or related qualifications. Hands-on experience in implementing and managing Azure infrastructure services, Azure Defender, and Microsoft Entra ID. Sound understanding of data classification, data confidentiality, and relevant laws including GDPR. Proficient in designing IT and network infrastructure, including experience in new site implementations and expansions. Salary - our client is offering a salary of up to £60,000 - 75,000 per annum for this opportunityInterested!?! Please send your up-to-date CV to Crimson for immediate reviewNot interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.Crimson is acting as an employment business in regards to this vacancy
May 01, 2024
Full time
IT Security Infrastructure Manager - East Grinstead IT Security Infrastructure Manager required for a leading client based in East Grinstead. My client is currently seeking an IT Security Infrastructure Manager to report directly to the IT Director, your primary role will be to cultivate a culture of best practices in IT security. Serving as a subject matter expert, you'll oversee our systems, processes, and controls to ensure they adhere to established standards. Additionally, you'll be tasked with managing and securing our clients' core IT infrastructure and network, aligning them with the business's needs. Your expertise in cybersecurity will extend to governance, standards, and control matters, driving continuous enhancement and adherence to best practices throughout the organisation. Key responsibilities: Oversees internal IT infrastructure support and project operations, encompassing both cloud and on-premises networked infrastructure such as servers, routers, switches, and Wi-Fi access points, as well as network connectivity to client sites. Ensures the maintenance of the company's NCSC Cyber Essentials certification while striving to meet future target standards like ISO 27001. Designs, implements, and upholds all IT and Information Security policies and procedures across the organization. Conducts IT security risk assessments to quantify risks, assigns owners to address them, and defines mitigation strategies; provides stakeholder reporting as needed. Collaborates with HR to ensure IT compliance training is effective and embraced by all employees. Coordinates both internal and external IT and Information Security audits, including action planning. Continuity planning to achieve agreed Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO) targets. Offers subject matter expertise in IT security and infrastructure to support various projects and initiatives as required.Key skills, Preferably certified in Microsoft Azure (Azure Administrator Associate, Azure Solutions Architect, or Azure Security Engineer) or related qualifications. Hands-on experience in implementing and managing Azure infrastructure services, Azure Defender, and Microsoft Entra ID. Sound understanding of data classification, data confidentiality, and relevant laws including GDPR. Proficient in designing IT and network infrastructure, including experience in new site implementations and expansions. Salary - our client is offering a salary of up to £60,000 - 75,000 per annum for this opportunityInterested!?! Please send your up-to-date CV to Crimson for immediate reviewNot interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.Crimson is acting as an employment business in regards to this vacancy
Job Title: Helpdesk Analyst Location: Kent Salary: 28,000 - 32,000 Key Skills: Microsoft, SQL, Exchange, Office365, O365, Are you a tech-savvy problem solver with a passion for assisting others? We're seeking a dynamic individual to join our client's team as a Helpdesk Analyst. As a vital member of their IT support team, you'll be the first point of contact for troubleshooting technical issues and providing timely resolutions to ensure seamless operations across their client's organisations. If you thrive in a fast-paced environment, possess excellent communication skills, and have a knack for resolving technical challenges, we want to hear from you. The Role: So, what will you be doing as a Helpdesk Analyst ? Answering IT and technical calls and email queries from customers; analysing, troubleshooting, and resolving issues where possible, or escalating to Line manager Logging, maintaining, and proactively working on tickets on CRM system. Meeting deadlines and SLA's for any recurring tasks and reporting the outcomes as appropriate to the Service Delivery Manager. Identifying, resolving, and escalating recurring issues and improving customer service Delivering high standards of customer service through accurate and professional verbal and written communications to a non-technical audience Gathering customer requirements and specifications to produce solutions and quotations. Maintaining customer documentation on a day-to-day basis and following installations and upgrades Liaising with vendors for fault resolution Mentoring & supporting associate level analysts Collaborating with colleagues as required Ensuring up to date knowledge through continual professional development What are we looking for in our next Helpdesk Analyst ? GCSEs at grade A - C in English Language and Mathematics (or equivalent). Experience working on an IT helpdesk in a similar role. A full driving license and access to a car is essential. The office is in a remote location and not accessible using public transport. Understanding of fault severity and customer impact Knowledge of Anti-Virus Products Understanding of Microsoft domain model & security principles Experience of Microsoft Server products, e.g. Exchange, SQL Unguided Active Directory, Exchange, and Office 365 administration & troubleshooting. Working knowledge of back up technologies Working knowledge of virtualisation principles Ability to translate business needs into practical working solutions & quotations. Ability to reverse engineer a problem to get to the root cause. Ability to troubleshoot faults on the above technologies. My client is keen to get this position filled ASAP, so if you feel you have the skills and desire to provide passion and drive as the next Helpdesk Analyst, this is the opportunity for you! Perks and Benefits: 25 days pa annual leave plus Bank Holidays Option to buy or sell annual leave days. Casual dress Company pension Free on-site parking Private medical insurance Hybrid working (2 days in the office 3 days from home) available on successful completion of probation. This really is a fantastic opportunity for an IT Helpdesk Analyst to progress their career. If you are interested, please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
May 01, 2024
Full time
Job Title: Helpdesk Analyst Location: Kent Salary: 28,000 - 32,000 Key Skills: Microsoft, SQL, Exchange, Office365, O365, Are you a tech-savvy problem solver with a passion for assisting others? We're seeking a dynamic individual to join our client's team as a Helpdesk Analyst. As a vital member of their IT support team, you'll be the first point of contact for troubleshooting technical issues and providing timely resolutions to ensure seamless operations across their client's organisations. If you thrive in a fast-paced environment, possess excellent communication skills, and have a knack for resolving technical challenges, we want to hear from you. The Role: So, what will you be doing as a Helpdesk Analyst ? Answering IT and technical calls and email queries from customers; analysing, troubleshooting, and resolving issues where possible, or escalating to Line manager Logging, maintaining, and proactively working on tickets on CRM system. Meeting deadlines and SLA's for any recurring tasks and reporting the outcomes as appropriate to the Service Delivery Manager. Identifying, resolving, and escalating recurring issues and improving customer service Delivering high standards of customer service through accurate and professional verbal and written communications to a non-technical audience Gathering customer requirements and specifications to produce solutions and quotations. Maintaining customer documentation on a day-to-day basis and following installations and upgrades Liaising with vendors for fault resolution Mentoring & supporting associate level analysts Collaborating with colleagues as required Ensuring up to date knowledge through continual professional development What are we looking for in our next Helpdesk Analyst ? GCSEs at grade A - C in English Language and Mathematics (or equivalent). Experience working on an IT helpdesk in a similar role. A full driving license and access to a car is essential. The office is in a remote location and not accessible using public transport. Understanding of fault severity and customer impact Knowledge of Anti-Virus Products Understanding of Microsoft domain model & security principles Experience of Microsoft Server products, e.g. Exchange, SQL Unguided Active Directory, Exchange, and Office 365 administration & troubleshooting. Working knowledge of back up technologies Working knowledge of virtualisation principles Ability to translate business needs into practical working solutions & quotations. Ability to reverse engineer a problem to get to the root cause. Ability to troubleshoot faults on the above technologies. My client is keen to get this position filled ASAP, so if you feel you have the skills and desire to provide passion and drive as the next Helpdesk Analyst, this is the opportunity for you! Perks and Benefits: 25 days pa annual leave plus Bank Holidays Option to buy or sell annual leave days. Casual dress Company pension Free on-site parking Private medical insurance Hybrid working (2 days in the office 3 days from home) available on successful completion of probation. This really is a fantastic opportunity for an IT Helpdesk Analyst to progress their career. If you are interested, please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
IT Systems Administrator - West Yorkshire - 22-25K An established client of ours in the professional services sector are looking for a IT Systems administrator to join their internal IT department, on a permanent basis. You will be reporting to the IT Director, the successful candidate's main role will be to provide IT support to staff to enable the company to achieve its goals and ensure the reliability of the server and network infrastructure. This is an office-based role in their Leeds office, so applicants must be within a commutable distance of the area and comfortable working on-site Monday to Friday. The organisation is undergoing an exciting period of growth in addition to digital transformation, so this is a great opportunity to work with some of the latest technologies and develop your IT skills further with lots of hands-on training alongside the IT team. Role Responsibilities: Responsible for providing IT support to staff and reporting to the IT Director. Keep all inventories up to date as and when changes are made. Responsible for performing hardware and software purchases upon approval. Ensures that appropriate IT policies are in place and adhered to by all staff. Ensures the company security policy is adhered to by all staff. Identify potential new technologies that would benefit the business and improvements in the functionality and use of existing systems. Maintain the Anti-Virus system and other security/monitoring software. Train staff on any IT aspect where training is required. Achieve high performance of IT services to meet the evolving needs of the business to ensure satisfied internal and external service users. Maintain Active Directory. Setup laptop, projectors, and/or video conferencing equipment for meetings. Maintain the internal phone system with phone extensions, hunt groups, redirects, etc. This is an excellent opportunity for an enthusiastic and passionate IT Systems Administrator to join a successful organisation, learning and development. Interviews are being arranged immediately for this role, so if this is of interest, please apply now for consideration! If you'd like more information about the role, please contact Jasmine for more information on (phone number removed) / email your CV to (url removed) For more information about Senitor and the opportunities we have to offer follow us on Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy.
May 01, 2024
Full time
IT Systems Administrator - West Yorkshire - 22-25K An established client of ours in the professional services sector are looking for a IT Systems administrator to join their internal IT department, on a permanent basis. You will be reporting to the IT Director, the successful candidate's main role will be to provide IT support to staff to enable the company to achieve its goals and ensure the reliability of the server and network infrastructure. This is an office-based role in their Leeds office, so applicants must be within a commutable distance of the area and comfortable working on-site Monday to Friday. The organisation is undergoing an exciting period of growth in addition to digital transformation, so this is a great opportunity to work with some of the latest technologies and develop your IT skills further with lots of hands-on training alongside the IT team. Role Responsibilities: Responsible for providing IT support to staff and reporting to the IT Director. Keep all inventories up to date as and when changes are made. Responsible for performing hardware and software purchases upon approval. Ensures that appropriate IT policies are in place and adhered to by all staff. Ensures the company security policy is adhered to by all staff. Identify potential new technologies that would benefit the business and improvements in the functionality and use of existing systems. Maintain the Anti-Virus system and other security/monitoring software. Train staff on any IT aspect where training is required. Achieve high performance of IT services to meet the evolving needs of the business to ensure satisfied internal and external service users. Maintain Active Directory. Setup laptop, projectors, and/or video conferencing equipment for meetings. Maintain the internal phone system with phone extensions, hunt groups, redirects, etc. This is an excellent opportunity for an enthusiastic and passionate IT Systems Administrator to join a successful organisation, learning and development. Interviews are being arranged immediately for this role, so if this is of interest, please apply now for consideration! If you'd like more information about the role, please contact Jasmine for more information on (phone number removed) / email your CV to (url removed) For more information about Senitor and the opportunities we have to offer follow us on Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy.
Job Description IT Technician/Near Stalham Technique Recruitment Solutions are proud to be working alongside a bespoke manufacturer that specialises in marine glazing and works with some of the world s most prestigious yacht designers and boat builders. Our customer employs more than 170 people at its 12-acre Norfolk site near Stalham and have a new opportunity for an IT Technician to join their team Job summary The IT Technician is responsible for providing technical support for a full range of business technologies, including computer systems (hardware and software), network infrastructure, telecommunications circuits, mobile devices, telephone systems, audio-visual equipment, and printers. They must be able to independently assess a reported problem or failure using diagnostic methods and tools, determine the probable cause and take appropriate action to resolve the problem in a timely manner. Often collaborating with other resources (both internal and external), the IT Technician must understand system interdependencies and avoid unintentional interruption of services during troubleshooting and problem resolution. The IT Technician reports to the IT ServiceDesk Coordinator. What will make you special? 1. You are a great communicator and are passionate about connecting people to solve problems. When there is an issue on a project, you actively reach out to learn more. 2. You lead with core values and positive energy. Every day will be a new challenge you strive to assume the best intentions from your fellow team members and take satisfaction in making their jobs easier! 3. You are a student of Lippert! You are always learning more about how the various parts of our business operate and enjoy building relationships across the company. Task description First level support for all IT related issues on the specific plant (i.e. hardware, software, network). Act as intermediary between the end-user and the corporate support specialists or external suppliers for problem resolution and basic services activation (i.e. creation/activation of new AD users, user profile changes, password reset, MFA reset, user deactivation, VPN activation etc.). In charge of basic software installation and configuration along with corporate security tools deployment. Building IT Hardware including desktop and laptops to the corporate standard. Responsible for network configuration for PCs and peripherals. Support for conference calls and set up multimedia rooms in case needed. Collaborate with the purchasing department for the procurement of IT materials (i.e. laptops, accessories, mobile phones, printers, PDAs, telephones). First level interface with the external providers and specialized software/hardware manufacturers for activities related to procurement, installation, support, maintenance. Maintain full ownership of service tickets through its lifecycle and Incident Management process. Ensuring all elements of the process, including Major Incident Management are implemented and operationally managed. Ensures accurate logging incidents, service requests, access requests and changes. o That for every call and/or reported event a service ticket is created in both a timely and accurate manner. This one call/one ticket method provides effective tracking of all incidents and service requests. In cases where a single incident has affected multiple users, this method of creating a ticket for each reported instance and attaching it to a parent ticket will allow for impact analysis on the outage. Ensures updates to the Knowledge Base (KB) with all troubleshooting performed and, if applicable, the resolution is made. Utilizes the KB and other support documentation to identify, isolate, diagnose and resolve end users' technical problems and provide information and status as requested. Completes initial diagnosis and progress all issues in a timely fashion in order to minimize the production outages, resolving the incidents wherever possible. Escalates tickets to the appropriate Specialists if required and manage the progress of these through to the closure. Work in strict collaboration with the IT corporate engineers to conduct incident activity and resolve incidents. Any other tasks or projects assigned by the IT Operations / InfoSec team. Provide occasional out of hours support. Person specification Education / Qualifications Functional: Proven experience of handling Service Desk activities in a busy fast paced Service Desk environment. Good understanding of the Service Operation space, covering Service Desk, Incident Management, Problem Management and Knowledge Management. Understands and has a strong appreciation the 'frontline' role service desk operations have on shaping the overall relationship between IT and business. Passionate about customer service and ability to handle challenging customer conversations. Ability to work under pressure. Good knowledge of server operating systems with particular focus on Windows Server / Active Directory. Good knowledge of desktop operating systems (Windows) and associated hardware and software (MS Office, MS Project, Visio) necessary to install and support users from an operational perspective. Knowledge of mainstream mobile device platforms (IOS, Android, Windows Phone). Leads auditing of IT stock and asset management of site. Technical: Microsoft Windows Server. Strong knowledge of Windows 7/10/11 operating systems. Active Directory (Administration). Multi-factor authentication technology. Basic knowledge of Hypervisor (i.e. VMWare/Hyper V). End-User Devices (Desktop / Laptop / Mobile Phone / Desk Phones). Printer management. Knowledge of Microsoft Office 365 suite. Understanding of Networking technologies and concepts. Use of System s monitoring tools. Hardware setup and troubleshooting. Computer parts replacement/upgrade. Good knowledge of Voice Telephony. Other: Strong interpersonal skills, able to communicate across a broad spectrum of users. Excellent oral, written and presentation communication skills
May 01, 2024
Full time
Job Description IT Technician/Near Stalham Technique Recruitment Solutions are proud to be working alongside a bespoke manufacturer that specialises in marine glazing and works with some of the world s most prestigious yacht designers and boat builders. Our customer employs more than 170 people at its 12-acre Norfolk site near Stalham and have a new opportunity for an IT Technician to join their team Job summary The IT Technician is responsible for providing technical support for a full range of business technologies, including computer systems (hardware and software), network infrastructure, telecommunications circuits, mobile devices, telephone systems, audio-visual equipment, and printers. They must be able to independently assess a reported problem or failure using diagnostic methods and tools, determine the probable cause and take appropriate action to resolve the problem in a timely manner. Often collaborating with other resources (both internal and external), the IT Technician must understand system interdependencies and avoid unintentional interruption of services during troubleshooting and problem resolution. The IT Technician reports to the IT ServiceDesk Coordinator. What will make you special? 1. You are a great communicator and are passionate about connecting people to solve problems. When there is an issue on a project, you actively reach out to learn more. 2. You lead with core values and positive energy. Every day will be a new challenge you strive to assume the best intentions from your fellow team members and take satisfaction in making their jobs easier! 3. You are a student of Lippert! You are always learning more about how the various parts of our business operate and enjoy building relationships across the company. Task description First level support for all IT related issues on the specific plant (i.e. hardware, software, network). Act as intermediary between the end-user and the corporate support specialists or external suppliers for problem resolution and basic services activation (i.e. creation/activation of new AD users, user profile changes, password reset, MFA reset, user deactivation, VPN activation etc.). In charge of basic software installation and configuration along with corporate security tools deployment. Building IT Hardware including desktop and laptops to the corporate standard. Responsible for network configuration for PCs and peripherals. Support for conference calls and set up multimedia rooms in case needed. Collaborate with the purchasing department for the procurement of IT materials (i.e. laptops, accessories, mobile phones, printers, PDAs, telephones). First level interface with the external providers and specialized software/hardware manufacturers for activities related to procurement, installation, support, maintenance. Maintain full ownership of service tickets through its lifecycle and Incident Management process. Ensuring all elements of the process, including Major Incident Management are implemented and operationally managed. Ensures accurate logging incidents, service requests, access requests and changes. o That for every call and/or reported event a service ticket is created in both a timely and accurate manner. This one call/one ticket method provides effective tracking of all incidents and service requests. In cases where a single incident has affected multiple users, this method of creating a ticket for each reported instance and attaching it to a parent ticket will allow for impact analysis on the outage. Ensures updates to the Knowledge Base (KB) with all troubleshooting performed and, if applicable, the resolution is made. Utilizes the KB and other support documentation to identify, isolate, diagnose and resolve end users' technical problems and provide information and status as requested. Completes initial diagnosis and progress all issues in a timely fashion in order to minimize the production outages, resolving the incidents wherever possible. Escalates tickets to the appropriate Specialists if required and manage the progress of these through to the closure. Work in strict collaboration with the IT corporate engineers to conduct incident activity and resolve incidents. Any other tasks or projects assigned by the IT Operations / InfoSec team. Provide occasional out of hours support. Person specification Education / Qualifications Functional: Proven experience of handling Service Desk activities in a busy fast paced Service Desk environment. Good understanding of the Service Operation space, covering Service Desk, Incident Management, Problem Management and Knowledge Management. Understands and has a strong appreciation the 'frontline' role service desk operations have on shaping the overall relationship between IT and business. Passionate about customer service and ability to handle challenging customer conversations. Ability to work under pressure. Good knowledge of server operating systems with particular focus on Windows Server / Active Directory. Good knowledge of desktop operating systems (Windows) and associated hardware and software (MS Office, MS Project, Visio) necessary to install and support users from an operational perspective. Knowledge of mainstream mobile device platforms (IOS, Android, Windows Phone). Leads auditing of IT stock and asset management of site. Technical: Microsoft Windows Server. Strong knowledge of Windows 7/10/11 operating systems. Active Directory (Administration). Multi-factor authentication technology. Basic knowledge of Hypervisor (i.e. VMWare/Hyper V). End-User Devices (Desktop / Laptop / Mobile Phone / Desk Phones). Printer management. Knowledge of Microsoft Office 365 suite. Understanding of Networking technologies and concepts. Use of System s monitoring tools. Hardware setup and troubleshooting. Computer parts replacement/upgrade. Good knowledge of Voice Telephony. Other: Strong interpersonal skills, able to communicate across a broad spectrum of users. Excellent oral, written and presentation communication skills
Role: EUC Engineer - VMware Horizon View, Citrix and / or Azure Specialist Location: Hybrid - London (2/3 days) Salary: Up to £60,000, Bonus, Healthcare Eligability: Must be eligible to live and work in the UK The Position - Support and develop a reliable, resilient infrastructure leveraging VMware Horizon View and Azure to meet current and future business needs. - Deliver IT Infrastructure Services and Support, ensuring excellent IT experiences for our business. - Collaborate with IT team members, third parties, and suppliers. Responsibilities: - Provide EUC project support and BAU management across the business, focusing on VMware Horizon View and Azure environments. - Support Sr Consultant with the delivery of a large EUC project focussed on VMware View & Azure - Respond to alerts from infrastructure monitoring and security tools, resolving issues promptly. - Support multi-site environments and associated infrastructure. - Perform problem management, including root cause analysis and proactive risk identification. - Contribute to IT roadmap and service improvement plans, particularly focusing on VMware Horizon View and Azure technologies. - Implement changes following IT change management processes. - Create and maintain documentation reflecting systems, infrastructure, and processes. - Assist with project implementations. Skills Required: - Experience supporting enterprise environments 1000+ users - Proven L2 or L3 experience with virtual desktop environment, regardless of vendor - Demonstrated device management and deployment experience using VMware Horizon View, Intune/SCCM, or similar tooling. - Advanced knowledge of software packaging, management, browser management, and app locker. - L3 or L2 experience with Active Directory/GPO management within VMware Horizon View and Azure environments. - Advanced knowledge and experience supporting virtual desktop infrastucture or VDI - Desirible experiance offering L3 or L2 support for Microsoft Endpoint Management (Intune), AD, AAD, Defender, within VMware Horizon View, Citrix or Azure Please apply for more information!
May 01, 2024
Full time
Role: EUC Engineer - VMware Horizon View, Citrix and / or Azure Specialist Location: Hybrid - London (2/3 days) Salary: Up to £60,000, Bonus, Healthcare Eligability: Must be eligible to live and work in the UK The Position - Support and develop a reliable, resilient infrastructure leveraging VMware Horizon View and Azure to meet current and future business needs. - Deliver IT Infrastructure Services and Support, ensuring excellent IT experiences for our business. - Collaborate with IT team members, third parties, and suppliers. Responsibilities: - Provide EUC project support and BAU management across the business, focusing on VMware Horizon View and Azure environments. - Support Sr Consultant with the delivery of a large EUC project focussed on VMware View & Azure - Respond to alerts from infrastructure monitoring and security tools, resolving issues promptly. - Support multi-site environments and associated infrastructure. - Perform problem management, including root cause analysis and proactive risk identification. - Contribute to IT roadmap and service improvement plans, particularly focusing on VMware Horizon View and Azure technologies. - Implement changes following IT change management processes. - Create and maintain documentation reflecting systems, infrastructure, and processes. - Assist with project implementations. Skills Required: - Experience supporting enterprise environments 1000+ users - Proven L2 or L3 experience with virtual desktop environment, regardless of vendor - Demonstrated device management and deployment experience using VMware Horizon View, Intune/SCCM, or similar tooling. - Advanced knowledge of software packaging, management, browser management, and app locker. - L3 or L2 experience with Active Directory/GPO management within VMware Horizon View and Azure environments. - Advanced knowledge and experience supporting virtual desktop infrastucture or VDI - Desirible experiance offering L3 or L2 support for Microsoft Endpoint Management (Intune), AD, AAD, Defender, within VMware Horizon View, Citrix or Azure Please apply for more information!
Modern Workplace Security Engineer Remote (travel required occasionally) £56,000 - £66,000 VIQU are seeking a Modern Workplace Security Engineer to join a multinational IT business that specialise in providing a broad spectrum of IT services and solutions, from IT consulting and system integrations to cloud services and E-commerce solutions. The successful Modern Workplace Security Engineer will be responsible for planning, designing, migrating, and securing Microsoft Cloud solutions for clients. Your main objective will revolve around grasping our clients' needs to adeptly craft and implement Modern Workplace and Microsoft security solutions, adhering to best practices. You will maintain collaboration and clear communication with all relevant stakeholders, as this will be pivotal in ensuring the delivery of top-notch solutions and services. The Modern Workplace Security Engineerwill possess a profound understanding of Microsoft Security & Modern Workplace technologies. Requirements of the Modern Workplace Security Engineer: - Demonstrated expertise in architecting and deploying client solutions within Microsoft Cloud Security and Modern Workplace. - Strong proficiency in Microsoft cloud services, particularly Azure and Microsoft 365. - Extensive knowledge of EMS technologies such as Microsoft Intune, Azure Active Directory, and Conditional Access. - Familiarity with mobile device and application management, as well as identity and access management principles. - Solid grasp of information protection and data security, including Azure Cloud Security. - Experience with security assessment methodologies and automation Scripting using PowerShell, Azure CLI, or similar tools. - Proficiency in utilising monitoring and logging tools like Azure Monitor, Log Analytics, and Application Insights. - Exceptional problem-solving skills, especially in troubleshooting complex issues. - Relevant Azure certifications (eg, Azure Administrator Associate, Azure Solutions Architect Expert, Azure Security Engineer Associate). - Excellent communication and collaboration abilities with both technical and non-technical stakeholders. - Strong commitment to continuous learning and self-improvement in cloud computing and security domains. To discuss this opportunity further, APPLY NOW for a confidential conversation with your VIQU Consultant. For additional information, contact Katie Dark at (see below). If you refer someone ideal for this role, VIQU offers an introduction fee up to £1,000 once your referral starts work with our client (terms apply). Modern Workplace Security Engineer Remote (travel required occasionally) £56,000 - £66,000
May 01, 2024
Full time
Modern Workplace Security Engineer Remote (travel required occasionally) £56,000 - £66,000 VIQU are seeking a Modern Workplace Security Engineer to join a multinational IT business that specialise in providing a broad spectrum of IT services and solutions, from IT consulting and system integrations to cloud services and E-commerce solutions. The successful Modern Workplace Security Engineer will be responsible for planning, designing, migrating, and securing Microsoft Cloud solutions for clients. Your main objective will revolve around grasping our clients' needs to adeptly craft and implement Modern Workplace and Microsoft security solutions, adhering to best practices. You will maintain collaboration and clear communication with all relevant stakeholders, as this will be pivotal in ensuring the delivery of top-notch solutions and services. The Modern Workplace Security Engineerwill possess a profound understanding of Microsoft Security & Modern Workplace technologies. Requirements of the Modern Workplace Security Engineer: - Demonstrated expertise in architecting and deploying client solutions within Microsoft Cloud Security and Modern Workplace. - Strong proficiency in Microsoft cloud services, particularly Azure and Microsoft 365. - Extensive knowledge of EMS technologies such as Microsoft Intune, Azure Active Directory, and Conditional Access. - Familiarity with mobile device and application management, as well as identity and access management principles. - Solid grasp of information protection and data security, including Azure Cloud Security. - Experience with security assessment methodologies and automation Scripting using PowerShell, Azure CLI, or similar tools. - Proficiency in utilising monitoring and logging tools like Azure Monitor, Log Analytics, and Application Insights. - Exceptional problem-solving skills, especially in troubleshooting complex issues. - Relevant Azure certifications (eg, Azure Administrator Associate, Azure Solutions Architect Expert, Azure Security Engineer Associate). - Excellent communication and collaboration abilities with both technical and non-technical stakeholders. - Strong commitment to continuous learning and self-improvement in cloud computing and security domains. To discuss this opportunity further, APPLY NOW for a confidential conversation with your VIQU Consultant. For additional information, contact Katie Dark at (see below). If you refer someone ideal for this role, VIQU offers an introduction fee up to £1,000 once your referral starts work with our client (terms apply). Modern Workplace Security Engineer Remote (travel required occasionally) £56,000 - £66,000
Our client is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. They are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology and trading expertise has shaped the collaborative mindset which enables them to solve the most complex challenges. Their culture of innovation continuously drives the ambition to deliver high quality returns for investors. The Role: The successful candidate will join the global Server Team to design, build and support Microsoft Windows Server-based technology. This role is key to providing an essential service to many business areas, including research technology, trading tools, market execution and data processing. Responsibilities: Build, optimise and support the Windows Server estate, consisting of multiple OS versions from 2016 to 2023. Integrate with other infrastructure components such as network and storage. Develop automation scripts to build, manage and maintain Windows Servers using tools such as PowerShell and Terraform. Monitor and optimize the performance and cost-effectiveness of the Windows Server estate. Evaluate and recommend new technologies to improve the reliability, scalability, and security of the solutions. Troubleshoot and resolve technical issues across the board. Provide troubleshooting support in other areas if required. Your present skillset: Extensive experience with multiple versions of Windows Server OS. Extensive experience with server hardware and associated infrastructure technologies. Extensive experience with automation, IAC, scripting languages to automate build and management of the OS using PowerShell and Terraform. Ansible is desirable. Good working knowledge with traditional Windows automation tooling (such as MDT and MECM). Extensive experience with monitoring, performance tuning and troubleshooting in Windows Server. Extensive experience with Active Directory, Group Policy, DNS for design and troubleshooting. Experience with Microsoft Azure and AWS. Experience with Windows Update processes and technology and general security practice in a corporate environment. Excellent communication and collaboration skills. Excellent documentation skills. Contact If this sounds like you, or you'd like more information, please get in touch: George Hutchinson-Binks ()
May 01, 2024
Full time
Our client is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. They are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology and trading expertise has shaped the collaborative mindset which enables them to solve the most complex challenges. Their culture of innovation continuously drives the ambition to deliver high quality returns for investors. The Role: The successful candidate will join the global Server Team to design, build and support Microsoft Windows Server-based technology. This role is key to providing an essential service to many business areas, including research technology, trading tools, market execution and data processing. Responsibilities: Build, optimise and support the Windows Server estate, consisting of multiple OS versions from 2016 to 2023. Integrate with other infrastructure components such as network and storage. Develop automation scripts to build, manage and maintain Windows Servers using tools such as PowerShell and Terraform. Monitor and optimize the performance and cost-effectiveness of the Windows Server estate. Evaluate and recommend new technologies to improve the reliability, scalability, and security of the solutions. Troubleshoot and resolve technical issues across the board. Provide troubleshooting support in other areas if required. Your present skillset: Extensive experience with multiple versions of Windows Server OS. Extensive experience with server hardware and associated infrastructure technologies. Extensive experience with automation, IAC, scripting languages to automate build and management of the OS using PowerShell and Terraform. Ansible is desirable. Good working knowledge with traditional Windows automation tooling (such as MDT and MECM). Extensive experience with monitoring, performance tuning and troubleshooting in Windows Server. Extensive experience with Active Directory, Group Policy, DNS for design and troubleshooting. Experience with Microsoft Azure and AWS. Experience with Windows Update processes and technology and general security practice in a corporate environment. Excellent communication and collaboration skills. Excellent documentation skills. Contact If this sounds like you, or you'd like more information, please get in touch: George Hutchinson-Binks ()
Associate CloudOps Engineer Needed! Excited to be part of the cutting-edge cloud revolution in the Industry sector? We're seeking a driven Associate CloudOps Engineer to join our innovative team. As a vital member of our CloudOps Team, you'll lead the charge in ensuring our cloud infrastructure is not only top-notch but also cost-efficient. What You'll Be Doing: Ensuring the security and integrity of our cloud environment by configuring advanced networking solutions within Azure. Driving efficiency and agility with an 'automation-first' approach, suggesting and implementing process improvements. Keeping us ahead of the curve with thorough documentation and proactive monitoring of our cloud ecosystem. Collaborating closely with other teams to deliver outstanding cloud services on time and within budget. Being the reliable point of contact, ensuring our systems run smoothly around the clock and customer satisfaction remains high. What We're Looking For: Certified Azure Administrator Associate (AZ-104) or equivalent certification. Hands-on experience with Azure governance tools and a talent for optimising resource usage. Strong understanding of Azure networking concepts and a proven track record with Azure DevOps. Proficiency in Infrastructure as Code deployment using ARM/Terraform and scripting skills with PowerShell or Bash. A passion for learning and a commitment to staying ahead in the ever-evolving cloud landscape. Bonus Points If You Have: Experience in administering Microsoft Server and Windows desktop environments. Knowledge of Microsoft Active Directory, Hyper-V virtualisation, and remote access systems. Familiarity with Dynamics 365 architecture and Exchange Online administration. If you're a tech-savvy problem-solver with a passion for innovation and a hunger for success, we want YOU to join our team. Take the leap and be part of something big-apply now and let's soar to new heights together! Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative. BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.
May 01, 2024
Full time
Associate CloudOps Engineer Needed! Excited to be part of the cutting-edge cloud revolution in the Industry sector? We're seeking a driven Associate CloudOps Engineer to join our innovative team. As a vital member of our CloudOps Team, you'll lead the charge in ensuring our cloud infrastructure is not only top-notch but also cost-efficient. What You'll Be Doing: Ensuring the security and integrity of our cloud environment by configuring advanced networking solutions within Azure. Driving efficiency and agility with an 'automation-first' approach, suggesting and implementing process improvements. Keeping us ahead of the curve with thorough documentation and proactive monitoring of our cloud ecosystem. Collaborating closely with other teams to deliver outstanding cloud services on time and within budget. Being the reliable point of contact, ensuring our systems run smoothly around the clock and customer satisfaction remains high. What We're Looking For: Certified Azure Administrator Associate (AZ-104) or equivalent certification. Hands-on experience with Azure governance tools and a talent for optimising resource usage. Strong understanding of Azure networking concepts and a proven track record with Azure DevOps. Proficiency in Infrastructure as Code deployment using ARM/Terraform and scripting skills with PowerShell or Bash. A passion for learning and a commitment to staying ahead in the ever-evolving cloud landscape. Bonus Points If You Have: Experience in administering Microsoft Server and Windows desktop environments. Knowledge of Microsoft Active Directory, Hyper-V virtualisation, and remote access systems. Familiarity with Dynamics 365 architecture and Exchange Online administration. If you're a tech-savvy problem-solver with a passion for innovation and a hunger for success, we want YOU to join our team. Take the leap and be part of something big-apply now and let's soar to new heights together! Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative. BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.
Are you a technically adept IT professional with exceptional soft skills? Can you handle incidents, answer service requests, assist with continuous improvement and deliver IT elements to wider projects? Do you thrive on being a part of the "face of IT", championing excellent customer service? If so, the IT Support Analyst opportunity could be perfect for you! About the role: The key area of focus is to provide technical stability and great IT customer service to our teams as the business continues to grow. With an updated technology roadmap to support this, we're focused on overhauling and modernising our transactional systems, and further developing our digital strategy. Based in Avonmouth on a hybrid working basis - 3 days per week. Compensation - competitive salary, bonus scheme, pension, 4 x life assurance, healthcare, 25 days leave annually (including Christmas shutdown) What you'll be doing: Responsible for logging, assignment, and timely resolution of incidents, problems, and service requests, escalating where necessary Proactively identify and propose opportunities to improve IT offerings to the end user Create/contribute to/update departmental knowledge base and associated support documentation Provide accurate content and input for departmental reports, including but not limited to monthly departmental KPIs/scorecard Equipment lifecycle - identifying equipment approaching end of life with a view to replacement Responsible for the provision of new hardware and reimaging of existing Hardware troubleshooting About you: Proven experience working within an IT Support environment ideally within in a 1st / 2nd Line IT Support role Strong knowledge of Microsoft Windows 11, MacOS and Active Directory administration Experience in managing Cloud technologies such as Office 365, including Exchange Online (with Advanced Threat Protection), SharePoint & Teams Ability to be independent and resourceful, escalating issues where necessary Highly organised and displays strong attention to detail Excellent listening, communication, and customer service skill Excellent analytical and problem-solving skills Must have an existing right of eligibility to work in the UK About us: Harding+ is leading the way in innovative onboard cruise retailing, working closely with our cruise line partners and brand partners to 'make every cruise better'. We stay at the forefront of retailing and consistently provide outstanding customer service, culminating in winning the Cruise Retailer of the Year award for 2022 and 203. Harding+ is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Harding+.
May 01, 2024
Full time
Are you a technically adept IT professional with exceptional soft skills? Can you handle incidents, answer service requests, assist with continuous improvement and deliver IT elements to wider projects? Do you thrive on being a part of the "face of IT", championing excellent customer service? If so, the IT Support Analyst opportunity could be perfect for you! About the role: The key area of focus is to provide technical stability and great IT customer service to our teams as the business continues to grow. With an updated technology roadmap to support this, we're focused on overhauling and modernising our transactional systems, and further developing our digital strategy. Based in Avonmouth on a hybrid working basis - 3 days per week. Compensation - competitive salary, bonus scheme, pension, 4 x life assurance, healthcare, 25 days leave annually (including Christmas shutdown) What you'll be doing: Responsible for logging, assignment, and timely resolution of incidents, problems, and service requests, escalating where necessary Proactively identify and propose opportunities to improve IT offerings to the end user Create/contribute to/update departmental knowledge base and associated support documentation Provide accurate content and input for departmental reports, including but not limited to monthly departmental KPIs/scorecard Equipment lifecycle - identifying equipment approaching end of life with a view to replacement Responsible for the provision of new hardware and reimaging of existing Hardware troubleshooting About you: Proven experience working within an IT Support environment ideally within in a 1st / 2nd Line IT Support role Strong knowledge of Microsoft Windows 11, MacOS and Active Directory administration Experience in managing Cloud technologies such as Office 365, including Exchange Online (with Advanced Threat Protection), SharePoint & Teams Ability to be independent and resourceful, escalating issues where necessary Highly organised and displays strong attention to detail Excellent listening, communication, and customer service skill Excellent analytical and problem-solving skills Must have an existing right of eligibility to work in the UK About us: Harding+ is leading the way in innovative onboard cruise retailing, working closely with our cruise line partners and brand partners to 'make every cruise better'. We stay at the forefront of retailing and consistently provide outstanding customer service, culminating in winning the Cruise Retailer of the Year award for 2022 and 203. Harding+ is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Harding+.