ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Jun 05, 2023
Full time
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
International Logistics Group
East Grinstead, Sussex
IT Security & Infrastructure Manager Location: East Grinstead - FlexibleHours: 40 hours per week, working 9am - 6pm Monday - FridaySalary: £60,000 - £75,000 per annum, depending on experience About us We're an award-winning, market-leading 3PL specialising in high-quality order fulfilment and delivery services. ILG customers are premium brands, many in the beauty, fashion and wellbeing sectors. Our mission is to help them succeed. ILG is a people business - we invest in training and development, recognising and rewarding our people's achievements and creating opportunities for them to progress within our business. So, if you want to develop an exciting career, learn from a friendly team and realise your full potential in a fast-growing company, this is the role for you. The role You will be reporting to the IT Director and will be responsible for driving a culture of IT Security best practice within ILG as a subject matter expert, ensuring our systems, processes and controls meet agreed standards. You will also have responsibility to ensure ILG's core IT infrastructure and network is suitably managed, scaled and secured, to meet the requirements of the business. What we are looking for - Previous practical experience working as an IT Manager, IT Security Analyst, Infrastructure/Network engineer, Systems Analyst, or equivalent role.- Familiar with common cyber security attack methods (e.g. Denial of service, phishing, ransomware, and hacking), and knowledge of how to mitigate risk.- Bachelor's degree in computer science, cyber security, or similar field (desirable).- Relevant professional qualifications, e.g. SSCP, CISSP, CISM (desirable).- Knowledge of IT Compliance standard, ISO27001, Cyber Essentials or similar.- Microsoft Azure certified (Azure Administrator Associate / Azure Solutions Architect / Azure Security Engineer) or related qualifications (desirable).- Technical implementation and/or management experience with Azure infrastructure services, Azure Defender and Microsoft Entra ID.- Good practical knowledge of data classification, data confidentiality and applicable laws - including GDPR.- IT and Network infrastructure design experience, e.g new site implementations and expansions.- Previous experience writing IT and/or InfoSec policies and procedures.- People management and leadership experience.- Proven ability to work in a high pressure, deadline driven environment.- Excellent communication skills.- Excellent analytical, organizational, and decision-making skills.- ITIL Foundation qualified (desirable).- Budget management skills (desirable).- IT Project management skills.- The role requires you to be able to travel to ILG sites as needed in support of business needs, therefore a driving licence and car is essential. Benefits - Flexible working location, this role can either be office based, hybrid or home based, there will be travel to ILG sites when required- Discretionary company bonus scheme- Pension, Life Assurance, Healthshield Cash Plan and Discount Perks- 22 days' holiday (plus Bank Holidays), with the option to buy/sell holiday- Birthday leave- Dedicated rest areas with free tea and coffee plus monthly fruit baskets- Free electric car charging points, at certain sites- Dedicated platform for learning and development- Staff member of the month rewards- Monthly company social events and an annual awards ceremony- Employee assistance programme to promote mental health wellbeing- Cycle to work schemePlease be aware we will be considering applications as we receive them and arranging interviews accordingly.Depending on the volume of applications we receive, we may close this advert ahead of the advertised closing date.For more information about our company or employee benefits, please visit our website.So, if you'd like to join us as an IT Security & Infrastructure Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Apr 19, 2024
Full time
IT Security & Infrastructure Manager Location: East Grinstead - FlexibleHours: 40 hours per week, working 9am - 6pm Monday - FridaySalary: £60,000 - £75,000 per annum, depending on experience About us We're an award-winning, market-leading 3PL specialising in high-quality order fulfilment and delivery services. ILG customers are premium brands, many in the beauty, fashion and wellbeing sectors. Our mission is to help them succeed. ILG is a people business - we invest in training and development, recognising and rewarding our people's achievements and creating opportunities for them to progress within our business. So, if you want to develop an exciting career, learn from a friendly team and realise your full potential in a fast-growing company, this is the role for you. The role You will be reporting to the IT Director and will be responsible for driving a culture of IT Security best practice within ILG as a subject matter expert, ensuring our systems, processes and controls meet agreed standards. You will also have responsibility to ensure ILG's core IT infrastructure and network is suitably managed, scaled and secured, to meet the requirements of the business. What we are looking for - Previous practical experience working as an IT Manager, IT Security Analyst, Infrastructure/Network engineer, Systems Analyst, or equivalent role.- Familiar with common cyber security attack methods (e.g. Denial of service, phishing, ransomware, and hacking), and knowledge of how to mitigate risk.- Bachelor's degree in computer science, cyber security, or similar field (desirable).- Relevant professional qualifications, e.g. SSCP, CISSP, CISM (desirable).- Knowledge of IT Compliance standard, ISO27001, Cyber Essentials or similar.- Microsoft Azure certified (Azure Administrator Associate / Azure Solutions Architect / Azure Security Engineer) or related qualifications (desirable).- Technical implementation and/or management experience with Azure infrastructure services, Azure Defender and Microsoft Entra ID.- Good practical knowledge of data classification, data confidentiality and applicable laws - including GDPR.- IT and Network infrastructure design experience, e.g new site implementations and expansions.- Previous experience writing IT and/or InfoSec policies and procedures.- People management and leadership experience.- Proven ability to work in a high pressure, deadline driven environment.- Excellent communication skills.- Excellent analytical, organizational, and decision-making skills.- ITIL Foundation qualified (desirable).- Budget management skills (desirable).- IT Project management skills.- The role requires you to be able to travel to ILG sites as needed in support of business needs, therefore a driving licence and car is essential. Benefits - Flexible working location, this role can either be office based, hybrid or home based, there will be travel to ILG sites when required- Discretionary company bonus scheme- Pension, Life Assurance, Healthshield Cash Plan and Discount Perks- 22 days' holiday (plus Bank Holidays), with the option to buy/sell holiday- Birthday leave- Dedicated rest areas with free tea and coffee plus monthly fruit baskets- Free electric car charging points, at certain sites- Dedicated platform for learning and development- Staff member of the month rewards- Monthly company social events and an annual awards ceremony- Employee assistance programme to promote mental health wellbeing- Cycle to work schemePlease be aware we will be considering applications as we receive them and arranging interviews accordingly.Depending on the volume of applications we receive, we may close this advert ahead of the advertised closing date.For more information about our company or employee benefits, please visit our website.So, if you'd like to join us as an IT Security & Infrastructure Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
An exciting opportunity has arisen to join the growing ICT Department and become a member of the InfoSec team working in a dynamic and fast-paced environment with new challenges every day. Based in our Clients Manchester Head Office. The purpose of this role is to provide first line support for the day-to-day tasks and processes within the Infosec Team. This role reports to the Associate Director - Cyber Security, and you will work closely with all members of the Infosec Team and the wider business to resolve tickets and requests, responding to threats both proactively and reactively. You will work with all areas of IT, particularly Infrastructure, Service Desk and Development to ensure a consistent approach to information and cyber security. This is a practical, hands-on role interacting with all areas of the business, so good customer facing skills and communication are essential. On a day-to-day basis you will manage all tickets and requests through Halo ITSM and Azure Sentinel, and you will become familiar with our DLP monitoring controls. Your work will be varied, and you will do an 80/20% split between daily tasks/tickets and projects. Knowledge/Experience in some of the following areas: Broad knowledge of cyber-attacks, techniques, and tools Understanding of up-to-date security threats and common exploits Data Loss Prevention concepts Cloud Services (Azure, O365, AWS) Understanding of adversary motivations in cybercrime and phishing attacks If you are bright, enthusiastic, and quick to learn, this role may be for you. INDMANJ
Apr 19, 2024
Full time
An exciting opportunity has arisen to join the growing ICT Department and become a member of the InfoSec team working in a dynamic and fast-paced environment with new challenges every day. Based in our Clients Manchester Head Office. The purpose of this role is to provide first line support for the day-to-day tasks and processes within the Infosec Team. This role reports to the Associate Director - Cyber Security, and you will work closely with all members of the Infosec Team and the wider business to resolve tickets and requests, responding to threats both proactively and reactively. You will work with all areas of IT, particularly Infrastructure, Service Desk and Development to ensure a consistent approach to information and cyber security. This is a practical, hands-on role interacting with all areas of the business, so good customer facing skills and communication are essential. On a day-to-day basis you will manage all tickets and requests through Halo ITSM and Azure Sentinel, and you will become familiar with our DLP monitoring controls. Your work will be varied, and you will do an 80/20% split between daily tasks/tickets and projects. Knowledge/Experience in some of the following areas: Broad knowledge of cyber-attacks, techniques, and tools Understanding of up-to-date security threats and common exploits Data Loss Prevention concepts Cloud Services (Azure, O365, AWS) Understanding of adversary motivations in cybercrime and phishing attacks If you are bright, enthusiastic, and quick to learn, this role may be for you. INDMANJ
Our client supply Connectivity as a Service (CaaS) solutions to businesses in the UK. They provide IT, Connectivity, Telephony & Mobile all inter- connected from one supplier, with one helpdesk and one monthly bill. We are looking for an experienced Support Engineer (2nd Line) with at least 3 years' experience within the IT support sector and be able to demonstrate a high level of competence in Active Directory, workstation and server set-up and support. They should also be comfortable with internet router configuration, soft PBX admin and mobile device management tools. Ideally, they will be open to further formal learning to gain certifications across the business product range and benefit from the associated incentives. Responsibilities To provide a five-star helpdesk experience to supported users. Inbound support request diagnosis and resolution: IT - all issues affecting workstations, servers, networks, data storage etc. Connectivity - network and router optimisation Telephony - soft PBX configuration and maintenance Mobile - wholesale portal admin; mobile device management config / admin. Monitor RMM dashboard status / alerts and apply corrective action as required. Specialist diagnosis and resolution of escalated and complex issues Fix hardware faults and install upgrades to client hardware. Identify trends adversely affecting service quality and mitigate as appropriate. Qualifications (Full sponsorship provided to study for and gain any of the below not already held) IT Support minimum 3 years' experience - essential Microsoft 365 Fundamentals (MS-900) - desirable Microsoft 365 Identity and Services (MS-100) - desirable Microsoft 365 Mobility and Security (MS-101) - desirable Managing Microsoft Teams (MS-700) - desirable Team-player with a professional, friendly, can-do attitude - essential 37.5 hours per week between 8am - 6pm Mon to Fri. Sat on-call rota: 8am-1pm Aspire Personnel Ltd acts as an employment business for interim positions and an employment agency for permanent positions. Aspire Personnel Ltd is committed to equal opportunity and diversity.
Apr 19, 2024
Full time
Our client supply Connectivity as a Service (CaaS) solutions to businesses in the UK. They provide IT, Connectivity, Telephony & Mobile all inter- connected from one supplier, with one helpdesk and one monthly bill. We are looking for an experienced Support Engineer (2nd Line) with at least 3 years' experience within the IT support sector and be able to demonstrate a high level of competence in Active Directory, workstation and server set-up and support. They should also be comfortable with internet router configuration, soft PBX admin and mobile device management tools. Ideally, they will be open to further formal learning to gain certifications across the business product range and benefit from the associated incentives. Responsibilities To provide a five-star helpdesk experience to supported users. Inbound support request diagnosis and resolution: IT - all issues affecting workstations, servers, networks, data storage etc. Connectivity - network and router optimisation Telephony - soft PBX configuration and maintenance Mobile - wholesale portal admin; mobile device management config / admin. Monitor RMM dashboard status / alerts and apply corrective action as required. Specialist diagnosis and resolution of escalated and complex issues Fix hardware faults and install upgrades to client hardware. Identify trends adversely affecting service quality and mitigate as appropriate. Qualifications (Full sponsorship provided to study for and gain any of the below not already held) IT Support minimum 3 years' experience - essential Microsoft 365 Fundamentals (MS-900) - desirable Microsoft 365 Identity and Services (MS-100) - desirable Microsoft 365 Mobility and Security (MS-101) - desirable Managing Microsoft Teams (MS-700) - desirable Team-player with a professional, friendly, can-do attitude - essential 37.5 hours per week between 8am - 6pm Mon to Fri. Sat on-call rota: 8am-1pm Aspire Personnel Ltd acts as an employment business for interim positions and an employment agency for permanent positions. Aspire Personnel Ltd is committed to equal opportunity and diversity.
2nd /3rd line Infrastructure engineer - Leeds - 30-45k An established client of ours in the Technology sector are looking for a 2nd /3rd line Infrastructure engineer to join their internal IT department, on a permanent basis. The successful candidate will respond to resolving 2nd /3rd line incidents Logging tickets and assisting to projects providing infrastructure and engagement to a high standard. This is an Remote based role however you will be required to go into the Leeds office once a month for teams meetings. Role Responsibilities: Manage data centre environments and cloud infrastructure assuring the delivery of services applications and data. Actively manage core, centralised and distributed technology. Ensure all technology domains, components and services are secure and operated securely. Skills / Experience required: Cloud infrastructure including compute, storage, network & security services, (SaaS/PaaS/IaaS) Server, storage & networking hardware Virtualisation Virtual Desktop Technologies Cloud technologies (Azure) Backup, Recovery & Disaster Recovery (VMware, VEEAM, etc) WAN, LAN DNS Network & information security Microsoft Server Operating Systems Microsoft Active Directory, Federated Services, Azure AD Linux skills an advantage This is an excellent opportunity for an enthusiastic and passionate 2nd/3rd Line infrastructure engineer to join a successful organisation. Interviews are being arranged immediately for this role, so if this is of interest, please apply now for consideration! If you'd like more information about the role, please contact Jasmine Brady for more information on (phone number removed) / email your CV to (url removed) For more information about Senitor and the opportunities we have to offer follow us on Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 19, 2024
Full time
2nd /3rd line Infrastructure engineer - Leeds - 30-45k An established client of ours in the Technology sector are looking for a 2nd /3rd line Infrastructure engineer to join their internal IT department, on a permanent basis. The successful candidate will respond to resolving 2nd /3rd line incidents Logging tickets and assisting to projects providing infrastructure and engagement to a high standard. This is an Remote based role however you will be required to go into the Leeds office once a month for teams meetings. Role Responsibilities: Manage data centre environments and cloud infrastructure assuring the delivery of services applications and data. Actively manage core, centralised and distributed technology. Ensure all technology domains, components and services are secure and operated securely. Skills / Experience required: Cloud infrastructure including compute, storage, network & security services, (SaaS/PaaS/IaaS) Server, storage & networking hardware Virtualisation Virtual Desktop Technologies Cloud technologies (Azure) Backup, Recovery & Disaster Recovery (VMware, VEEAM, etc) WAN, LAN DNS Network & information security Microsoft Server Operating Systems Microsoft Active Directory, Federated Services, Azure AD Linux skills an advantage This is an excellent opportunity for an enthusiastic and passionate 2nd/3rd Line infrastructure engineer to join a successful organisation. Interviews are being arranged immediately for this role, so if this is of interest, please apply now for consideration! If you'd like more information about the role, please contact Jasmine Brady for more information on (phone number removed) / email your CV to (url removed) For more information about Senitor and the opportunities we have to offer follow us on Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy.
2nd /3rd line Infrastructure engineer - Leeds - £30-45k An established client of ours in the Technology sector are looking for a 2nd /3rd line Infrastructure engineer to join their internal IT department, on a permanent basis. The successful candidate will respond to resolving 2nd /3rd line incidents Logging tickets and assisting to projects providing infrastructure and engagement to a high standard. This is an Remote based role however you will be required to go into the Leeds office once a month for teams meetings. Role Responsibilities: Manage data centre environments and cloud infrastructure assuring the delivery of services applications and data. Actively manage core, centralised and distributed technology. Ensure all technology domains, components and services are secure and operated securely. Skills / Experience required: Cloud infrastructure including compute, storage, network & security services, (SaaS/PaaS/IaaS) Server, storage & networking hardware Virtualisation Virtual Desktop Technologies Cloud technologies (Azure) Backup, Recovery & Disaster Recovery (VMware, VEEAM, etc) WAN, LAN DNS Network & information security Microsoft Server Operating Systems Microsoft Active Directory, Federated Services, Azure AD Linux skills an advantage This is an excellent opportunity for an enthusiastic and passionate 2nd/3rd Line infrastructure engineer to join a successful organisation. Interviews are being arranged immediately for this role, so if this is of interest, please apply now for consideration! If you'd like more information about the role, please contact Jasmine Brady for more information on / email your CV to For more information about Senitor and the opportunities we have to offer follow us on Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 19, 2024
Full time
2nd /3rd line Infrastructure engineer - Leeds - £30-45k An established client of ours in the Technology sector are looking for a 2nd /3rd line Infrastructure engineer to join their internal IT department, on a permanent basis. The successful candidate will respond to resolving 2nd /3rd line incidents Logging tickets and assisting to projects providing infrastructure and engagement to a high standard. This is an Remote based role however you will be required to go into the Leeds office once a month for teams meetings. Role Responsibilities: Manage data centre environments and cloud infrastructure assuring the delivery of services applications and data. Actively manage core, centralised and distributed technology. Ensure all technology domains, components and services are secure and operated securely. Skills / Experience required: Cloud infrastructure including compute, storage, network & security services, (SaaS/PaaS/IaaS) Server, storage & networking hardware Virtualisation Virtual Desktop Technologies Cloud technologies (Azure) Backup, Recovery & Disaster Recovery (VMware, VEEAM, etc) WAN, LAN DNS Network & information security Microsoft Server Operating Systems Microsoft Active Directory, Federated Services, Azure AD Linux skills an advantage This is an excellent opportunity for an enthusiastic and passionate 2nd/3rd Line infrastructure engineer to join a successful organisation. Interviews are being arranged immediately for this role, so if this is of interest, please apply now for consideration! If you'd like more information about the role, please contact Jasmine Brady for more information on / email your CV to For more information about Senitor and the opportunities we have to offer follow us on Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy.
Business Development Manager - Device As a Service ( DAAS/Endpoint Management) We are seeking consistent high-achieving Business Development Managers for a newly established team.- Individual contributors who are focused on own targets but who want to work in a team to build pipeline opportunities in order to WIN. We are seeking an out-and-out sales person who is driven by the target. We are seeking someone who has sold consumption services and has a history of success, ideally from an SMB background looking to join a new team who are all pulling in the same direction. You will be Mid-market focussed - whose target market is between 1 thousand and 10 thousand end-users You will be globally literate - target clients are solely Global. The services delivered are to mid-market globally dispersed clients. We are seeking an ambitious, dynamic and highly experienced Business Development Managers to drive the sales and adoption of Device as a Service /Enpoinrt Management solutions. The ideal candidate will possess a deep understanding of data technologies, a proven reputation in the industry built over many years of success, ideally within a specialist vertical, and the ability to develop and maintain strong client relationships. As a BDM, you will play a crucial role in driving the growth and expansion of our business through strategic partnerships, client acquisition, and market development. You will be responsible for ambitious Monthly Recurring Revenue growth by winning and retaining customers for our subscription-based products or services. You will work closely with the sales teams, marketing team, and customer success team to ensure that customers are satisfied and continue to subscribe. Key focus areas will be: Promoting and selling these solutions to businesses and organizations Identifying and acquiring new clients and selling DAAS solutions to meet their network security and connectivity requirements. You will play a crucial role in promoting and selling SASE services, understanding client needs, and building strong, long-term relationships with customers. Key Responsibilities: Business Development Strategy: Develop and execute a comprehensive business development strategy to meet company goals and objectives; Client Acquisition: Identify and engage potential clients by understanding their technology needs and proposing tailored DaaS, Endpoint Management Solutions. Solution Development: Collaborate with the technical team to create custom proposals that align with clients' requirements and budget. Partnerships: Identify and negotiate strategic partnerships with other businesses to expand our reach and market presence Sales Targets: Set and achieve sales targets and revenue goals on a consistent basis. Client Retention: Ensure a high level of client satisfaction and retention through exceptional service and account management. Reporting: Provide regular reports and updates on business development progress to the senior management team. Analyse sales data and trends to identify opportunities for MRR growth and improve sales strategies. Prepare and present regular reports on MRR performance to the management team. Collaborate with the marketing team to develop campaigns and strategies to attract new customers and retain existing ones. Work closely with the customer success team to ensure a seamless onboarding process and ongoing customer support. Product Knowledge: Maintain in-depth knowledge of DaaS/Endpoint management offerings, including device specifications, service packages, and associated benefits. This role offers a fantastic opportunity for a motivated and results-driven individuals to contribute to the growth and success of our Endpoint managememt systems A generous basic salary 100k-125k base with incentives based on client acquisition that will allow you to earn an uncapped remuneration Generous leave benefits Life Assurance Flexible working opportunities Free parking Company scheme EV purchase Reward and recognition schemes This is not a Director level position, we are seeking candidates who have success in this field ideally from a SMB size business looking for the next step in their career and be rewarded accordingly. Candidates must live within commutable distance to the Surrey based office.
Apr 19, 2024
Full time
Business Development Manager - Device As a Service ( DAAS/Endpoint Management) We are seeking consistent high-achieving Business Development Managers for a newly established team.- Individual contributors who are focused on own targets but who want to work in a team to build pipeline opportunities in order to WIN. We are seeking an out-and-out sales person who is driven by the target. We are seeking someone who has sold consumption services and has a history of success, ideally from an SMB background looking to join a new team who are all pulling in the same direction. You will be Mid-market focussed - whose target market is between 1 thousand and 10 thousand end-users You will be globally literate - target clients are solely Global. The services delivered are to mid-market globally dispersed clients. We are seeking an ambitious, dynamic and highly experienced Business Development Managers to drive the sales and adoption of Device as a Service /Enpoinrt Management solutions. The ideal candidate will possess a deep understanding of data technologies, a proven reputation in the industry built over many years of success, ideally within a specialist vertical, and the ability to develop and maintain strong client relationships. As a BDM, you will play a crucial role in driving the growth and expansion of our business through strategic partnerships, client acquisition, and market development. You will be responsible for ambitious Monthly Recurring Revenue growth by winning and retaining customers for our subscription-based products or services. You will work closely with the sales teams, marketing team, and customer success team to ensure that customers are satisfied and continue to subscribe. Key focus areas will be: Promoting and selling these solutions to businesses and organizations Identifying and acquiring new clients and selling DAAS solutions to meet their network security and connectivity requirements. You will play a crucial role in promoting and selling SASE services, understanding client needs, and building strong, long-term relationships with customers. Key Responsibilities: Business Development Strategy: Develop and execute a comprehensive business development strategy to meet company goals and objectives; Client Acquisition: Identify and engage potential clients by understanding their technology needs and proposing tailored DaaS, Endpoint Management Solutions. Solution Development: Collaborate with the technical team to create custom proposals that align with clients' requirements and budget. Partnerships: Identify and negotiate strategic partnerships with other businesses to expand our reach and market presence Sales Targets: Set and achieve sales targets and revenue goals on a consistent basis. Client Retention: Ensure a high level of client satisfaction and retention through exceptional service and account management. Reporting: Provide regular reports and updates on business development progress to the senior management team. Analyse sales data and trends to identify opportunities for MRR growth and improve sales strategies. Prepare and present regular reports on MRR performance to the management team. Collaborate with the marketing team to develop campaigns and strategies to attract new customers and retain existing ones. Work closely with the customer success team to ensure a seamless onboarding process and ongoing customer support. Product Knowledge: Maintain in-depth knowledge of DaaS/Endpoint management offerings, including device specifications, service packages, and associated benefits. This role offers a fantastic opportunity for a motivated and results-driven individuals to contribute to the growth and success of our Endpoint managememt systems A generous basic salary 100k-125k base with incentives based on client acquisition that will allow you to earn an uncapped remuneration Generous leave benefits Life Assurance Flexible working opportunities Free parking Company scheme EV purchase Reward and recognition schemes This is not a Director level position, we are seeking candidates who have success in this field ideally from a SMB size business looking for the next step in their career and be rewarded accordingly. Candidates must live within commutable distance to the Surrey based office.
Alexander Mann Solutions - Public Sector Resourcing
City, London
Swift Configuration Analyst - (Inside IR35) Contract Term: 6 Months Contracting Authority: Bank of England Location: London - Hybrid Description: We are seeking an experienced senior configuration analyst to join the Financial Messaging Services team (FMS) within the Digital Platforms division of Technology. FMS support and configure third party applications and hardware, primarily products provided by SWIFT. The successful candidate should have extensive previous experience of configuring and supporting SWIFT products. Summary of the Team/Division Technology manage and support all aspect of technology delivery across the Bank, from maintaining critical systems which underpin the UK economy, to providing complex data analytics, implementing comprehensive cyber security programmes, and introducing innovative solutions in support of a digital workplace. Technology's key objective is to support all other areas of the Bank in achieving our collective mission to promote the good of the people of the UK by maintaining monetary and financial stability. This is achieved through the delivery of appropriate, high performing, resilient solutions and information services across the organisation and externally. The Digital Platforms division develops and maintains our IT applications and infrastructure, working with Architecture, Analysis and Consultancy to translate requirements and high-level outline solutions into new and enhanced services. Digital Platforms also provides on-going maintenance and support across our IT estate to ensure that we continually deliver great service to our customers. Within Digital Platforms, Financial Systems Solutions (FSS) develops and supports a number of the Bank's critical services. Within FSS itself, FMS support a number of key third party applications and some hardware associated with the Bank of England financial messaging services. The team's primary focus is on the support and configuration of SWIFT products plus a small number of other applications which interact with SWIFT messages. The Bank uses SWIFT for a number of key services within the Banking, Payments and Innovation directorate. As the Operator of the UK Real-Time Gross Settlement System (RTGS), the reliance on SWIFT is paramount. Detailed Description of the Role : We are seeking an experienced senior configuration analyst to join the Financial Messaging Services team. From a service perspective, the team are responsible for maintaining and supporting the Bank's SWIFT product estate which underpin critical financial services within the Banking, Payments and Financial Resilience directorate. Key areas of responsibility are: Technica l Display an ability to provide technical leadership for the development and support of SWIFT services Use your technical and business experience to support the Bank's production and UAT financial messaging systems. Provide daily support of the Bank's operational Live and UAT financial messaging systems; monitoring performance and ensure full and rapid problem resolution. Provide out of hours support, including Bank holidays. Deliver high quality software components and documentation which conform to FMS guidelines and standards. Coordinate operational activity for a set of systems/services. This will include (but is not limited to) failover and backup tests, pen test response/remediation, audit actions, risk and threat registers and security reviews. Apply analytical and problem-solving skills to incidents, requests and problems (as defined by ITIL) Triage calls as they arrive, making initial assessments around impact and urgency to derive priority Proactively manage major/significant IT incidents. Service Improvement Proactively seek out system improvements that result in a reduction in support calls Implement process changes that improve the service delivered to the business Identify improvements that result in increased team performance against Technology's SLA Empower first line colleagues and the business to be able to resolve incidents and requests earlier in the lifecycle Team Working Engage with multiple stakeholders both internally and externally Ensure team standards and processes are adhered to Proactively contribute and update system/process documentation Consistently demonstrate Bank values in day to day work, namely being: collaborative, inclusive, empowering, decisive and open Adopt the Service First culture The ideal candidate will have: Demonstrable specialist experience of the following SWIFT products Alliance Connect Alliance Gateway Alliance Web Platform SWIFT Alliance Messaging Hub HSM Transaction Delivery Agent An ability to engage confidently and effectively with senior stakeholders, both business and technical The ability to create concise, informative technical documentation The ability to identify and escalate risks in the interests of protecting Live service/systems Have an understanding of good team practice and the ability to work with others sharing. Have the ability to form and maintain trusting relationships with business colleagues and demonstrate an understanding of business processes. The following skills and competencies are desirable for this role (although they could be learnt on the job): Demonstrable technical experience with the following products SWIFT Alliance Access SWIFT Security Officer and O2M IBM MQ Client Both Windows and Linux operating systems
Apr 19, 2024
Contractor
Swift Configuration Analyst - (Inside IR35) Contract Term: 6 Months Contracting Authority: Bank of England Location: London - Hybrid Description: We are seeking an experienced senior configuration analyst to join the Financial Messaging Services team (FMS) within the Digital Platforms division of Technology. FMS support and configure third party applications and hardware, primarily products provided by SWIFT. The successful candidate should have extensive previous experience of configuring and supporting SWIFT products. Summary of the Team/Division Technology manage and support all aspect of technology delivery across the Bank, from maintaining critical systems which underpin the UK economy, to providing complex data analytics, implementing comprehensive cyber security programmes, and introducing innovative solutions in support of a digital workplace. Technology's key objective is to support all other areas of the Bank in achieving our collective mission to promote the good of the people of the UK by maintaining monetary and financial stability. This is achieved through the delivery of appropriate, high performing, resilient solutions and information services across the organisation and externally. The Digital Platforms division develops and maintains our IT applications and infrastructure, working with Architecture, Analysis and Consultancy to translate requirements and high-level outline solutions into new and enhanced services. Digital Platforms also provides on-going maintenance and support across our IT estate to ensure that we continually deliver great service to our customers. Within Digital Platforms, Financial Systems Solutions (FSS) develops and supports a number of the Bank's critical services. Within FSS itself, FMS support a number of key third party applications and some hardware associated with the Bank of England financial messaging services. The team's primary focus is on the support and configuration of SWIFT products plus a small number of other applications which interact with SWIFT messages. The Bank uses SWIFT for a number of key services within the Banking, Payments and Innovation directorate. As the Operator of the UK Real-Time Gross Settlement System (RTGS), the reliance on SWIFT is paramount. Detailed Description of the Role : We are seeking an experienced senior configuration analyst to join the Financial Messaging Services team. From a service perspective, the team are responsible for maintaining and supporting the Bank's SWIFT product estate which underpin critical financial services within the Banking, Payments and Financial Resilience directorate. Key areas of responsibility are: Technica l Display an ability to provide technical leadership for the development and support of SWIFT services Use your technical and business experience to support the Bank's production and UAT financial messaging systems. Provide daily support of the Bank's operational Live and UAT financial messaging systems; monitoring performance and ensure full and rapid problem resolution. Provide out of hours support, including Bank holidays. Deliver high quality software components and documentation which conform to FMS guidelines and standards. Coordinate operational activity for a set of systems/services. This will include (but is not limited to) failover and backup tests, pen test response/remediation, audit actions, risk and threat registers and security reviews. Apply analytical and problem-solving skills to incidents, requests and problems (as defined by ITIL) Triage calls as they arrive, making initial assessments around impact and urgency to derive priority Proactively manage major/significant IT incidents. Service Improvement Proactively seek out system improvements that result in a reduction in support calls Implement process changes that improve the service delivered to the business Identify improvements that result in increased team performance against Technology's SLA Empower first line colleagues and the business to be able to resolve incidents and requests earlier in the lifecycle Team Working Engage with multiple stakeholders both internally and externally Ensure team standards and processes are adhered to Proactively contribute and update system/process documentation Consistently demonstrate Bank values in day to day work, namely being: collaborative, inclusive, empowering, decisive and open Adopt the Service First culture The ideal candidate will have: Demonstrable specialist experience of the following SWIFT products Alliance Connect Alliance Gateway Alliance Web Platform SWIFT Alliance Messaging Hub HSM Transaction Delivery Agent An ability to engage confidently and effectively with senior stakeholders, both business and technical The ability to create concise, informative technical documentation The ability to identify and escalate risks in the interests of protecting Live service/systems Have an understanding of good team practice and the ability to work with others sharing. Have the ability to form and maintain trusting relationships with business colleagues and demonstrate an understanding of business processes. The following skills and competencies are desirable for this role (although they could be learnt on the job): Demonstrable technical experience with the following products SWIFT Alliance Access SWIFT Security Officer and O2M IBM MQ Client Both Windows and Linux operating systems
IT Support Technician 25k - 30k Herefordshire Benefits: Refer a friend bonus Employee rewards scheme such as Employee of the Month Retail discounts platform Health and wellbeing services for employees and their families 25 days holiday plus bank holidays System & Hardware Support Co-ordinator As a committed people company we strive to attract employees who have the desire to work hard and who wish to develop and build a career. We are currently looking for a Systems & Hardware Support Co-ordinator to join our enthusiastic team, one of the leading companies in the legionella compliance industry providing services to Local Authorities and Housing Associates throughout the UK. Job Purpose Reporting to the Head of IT - The System and Hardware Support Coordinator serves as a linchpin within the IT department, ensuring the seamless functioning of both hardware and software systems across the organisation. This role focuses on creating and managing user accounts, maintaining system integrity, and providing daily support to both engineers and office staff to promote efficient operational flow. Additionally, the coordinator is responsible for managing telecommunication devices, ensuring data security, and providing customised data solutions to meet the specific needs of the organisation. Main Duties & Responsibilities Create and manage user accounts and email mailboxes Maintain and update Active Directory (AD) with accurate contact information Administer multi-factor authentication (MFA) for all new users Write and implement Excel macros and SQL queries for data exports Set up and manage mobile devices for new starters, enrolling them onto Airwatch Provide technical support to engineers and office staff, including password resets and general advice on Microsoft products Offer general user support Update site contacts and pricelists Create new sites, monitoring regimes, and user accounts for both engineers and office-based staff Ensure up-to-date rules on the .19 server for IRIS notifications Prepare and distribute weekly PM calls for the upcoming week Notify upcoming calls for the next week Create PM calls, contracts, and notify calls for the upcoming month Update existing contracts to include new sites, regimes, patterns, tasks, calls, and skills Create and manage user accounts and email mailboxes Assign or remove Microsoft licenses as required Maintain and update Active Directory (AD) with accurate contact information Administer multi-factor authentication (MFA) for all new users Manage and customise email services, including distribution groups Write and implement Excel macros and SQL queries for data exports Set up and manage mobile devices for new starters, enrolling them onto Airwatch Provide technical support to engineers and office staff, including password resets and general advice on Microsoft products Business-specific application support - creating PM visits for the following week and month Commitment to continuous learning and development Experience, Skills & Requirements Technical Proficiency Solid understanding of Microsoft Office Suite, especially Excel for creating macros Microsoft 365 knowledge Familiarity with SQL for data manipulation and exports Proficient in Active Directory (AD) management including Azure AD and other Microsoft services Knowledge of mobile device management, particularly Airwatch Experience in setting up and troubleshooting hardware, including mobile phones and workstations Familiarity with VPN and Wi-Fi configurations Problem-Solving Skills Strong analytical and problem-solving abilities to diagnose and fix issues efficiently Ability to adapt and find solutions to new challenges as they arise Communication Skills Excellent verbal and written communication skills to liaise effectively with both technical and non-technical staff Ability to create clear and concise documentation for internal procedures and system configurations Teamwork and Leadership Ability to work well in a team, as well as independently when required Experience in leading or coordinating small projects or teams would be advantageous Customer Service Skills Strong interpersonal skills with a focus on customer service, for both internal and external stakeholders Ability to explain technical concepts to non-technical users in an understandable manner Professional Experience A minimum of 2-3 years of experience in a similar role is highly desirable Relevant certifications in IT, such as CompTIA A+, Network+, or Microsoft certifications, are advantageous INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Apr 19, 2024
Full time
IT Support Technician 25k - 30k Herefordshire Benefits: Refer a friend bonus Employee rewards scheme such as Employee of the Month Retail discounts platform Health and wellbeing services for employees and their families 25 days holiday plus bank holidays System & Hardware Support Co-ordinator As a committed people company we strive to attract employees who have the desire to work hard and who wish to develop and build a career. We are currently looking for a Systems & Hardware Support Co-ordinator to join our enthusiastic team, one of the leading companies in the legionella compliance industry providing services to Local Authorities and Housing Associates throughout the UK. Job Purpose Reporting to the Head of IT - The System and Hardware Support Coordinator serves as a linchpin within the IT department, ensuring the seamless functioning of both hardware and software systems across the organisation. This role focuses on creating and managing user accounts, maintaining system integrity, and providing daily support to both engineers and office staff to promote efficient operational flow. Additionally, the coordinator is responsible for managing telecommunication devices, ensuring data security, and providing customised data solutions to meet the specific needs of the organisation. Main Duties & Responsibilities Create and manage user accounts and email mailboxes Maintain and update Active Directory (AD) with accurate contact information Administer multi-factor authentication (MFA) for all new users Write and implement Excel macros and SQL queries for data exports Set up and manage mobile devices for new starters, enrolling them onto Airwatch Provide technical support to engineers and office staff, including password resets and general advice on Microsoft products Offer general user support Update site contacts and pricelists Create new sites, monitoring regimes, and user accounts for both engineers and office-based staff Ensure up-to-date rules on the .19 server for IRIS notifications Prepare and distribute weekly PM calls for the upcoming week Notify upcoming calls for the next week Create PM calls, contracts, and notify calls for the upcoming month Update existing contracts to include new sites, regimes, patterns, tasks, calls, and skills Create and manage user accounts and email mailboxes Assign or remove Microsoft licenses as required Maintain and update Active Directory (AD) with accurate contact information Administer multi-factor authentication (MFA) for all new users Manage and customise email services, including distribution groups Write and implement Excel macros and SQL queries for data exports Set up and manage mobile devices for new starters, enrolling them onto Airwatch Provide technical support to engineers and office staff, including password resets and general advice on Microsoft products Business-specific application support - creating PM visits for the following week and month Commitment to continuous learning and development Experience, Skills & Requirements Technical Proficiency Solid understanding of Microsoft Office Suite, especially Excel for creating macros Microsoft 365 knowledge Familiarity with SQL for data manipulation and exports Proficient in Active Directory (AD) management including Azure AD and other Microsoft services Knowledge of mobile device management, particularly Airwatch Experience in setting up and troubleshooting hardware, including mobile phones and workstations Familiarity with VPN and Wi-Fi configurations Problem-Solving Skills Strong analytical and problem-solving abilities to diagnose and fix issues efficiently Ability to adapt and find solutions to new challenges as they arise Communication Skills Excellent verbal and written communication skills to liaise effectively with both technical and non-technical staff Ability to create clear and concise documentation for internal procedures and system configurations Teamwork and Leadership Ability to work well in a team, as well as independently when required Experience in leading or coordinating small projects or teams would be advantageous Customer Service Skills Strong interpersonal skills with a focus on customer service, for both internal and external stakeholders Ability to explain technical concepts to non-technical users in an understandable manner Professional Experience A minimum of 2-3 years of experience in a similar role is highly desirable Relevant certifications in IT, such as CompTIA A+, Network+, or Microsoft certifications, are advantageous INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge. Crisis24's Crisis & Security Consulting (CSC) division, specifically the All-Hazards Response team, is on the lookout for a Senior Consultant. This role is ideally suited for candidates based in the UK or in mainland Europe. As a part of our dynamic and agile Response Group, the successful applicant will have the chance to enhance their skill set and knowledge, enabling them to contribute across various teams within the organization. Candidates should possess comprehensive experience in crisis management at both tactical and strategic levels and have a wide-ranging understanding of different industries. The position involves readiness to deploy globally at short notice, often in challenging situations, requiring confidence and the ability to provide immediate support and guidance to high-level / C-Suite stakeholders. What You Will Work On Summary You will deliver All Hazards Response services, providing expert advice and guidance to clients facing crises, from threats and violence to political and cyber-related issues. This role entails global deployment, often without prior notice, creating documentation in line with CSC's methodologies, conducting sensitive investigations, and potentially training as a subject matter expert for example as a crisis communications consultant. You will also support the development of junior team members and collaborate with the global consulting team on service delivery, maintaining accurate records across platforms such as Salesforce. Specifics Provide advice and guidance to clients in response to case activations on the following peril types: Active Assailant / Workplace Violence; Political Violence & Terrorism; Cyber Extortion; and Any other crisis-level event in which All-Hazard Response are engaged. Deployment globally in support of any new case activation, often with no notice. Produce all relevant documentation in support of assigned response cases, in line with CSC's doctrine and methodology. Coordinate and conduct sensitive investigational support to clients. Train as a Crisis Communications consultant. Support the development of more junior team members and work in cooperation with the wider global consulting team on all other aspects of consulting services delivery. Keep Salesforce and any other platforms used by Crisis24 up to date and accurate in relation to relevant accounts and proposals. Obtain the skill set and knowledge to actively respond as a Special Risks Response Consultant when required. Support to Insurance Partners Deliver onboarding briefings to new policy holders. Provide capability briefings in support of marketing the wider insurance policies. Assist in the delivery of update reports to insurance underwriters during ongoing cases. Generation of new response retainers, providing services to insurance partners or private clients. Direct engagement contracts for new response cases when insurance options are not present. Assist wider CSC team members in any business development briefings and activity when required. Support the implementation of a business development plan for the region. Scope, price, manage and/or oversee the development of client proposals and responses to RFPs. Represent CSC, Crisis24 and GardaWorld in client pitches/senior-level presentations/in-person meetings. Duty officer Following training, there may be a requirement to join the Duty Officer roster for All-Hazards Response activations. Account management Client liaison and account/client relationship management of new and existing consulting clients. Other Support the wider Crisis24 and GardaWorld business as required. Who You Will Work With Under the guidance of the Associate Director for All Hazards Response, you will collaborate on a variety of response cases and projects. These initiatives are diverse in terms of geography, industry, and complexity, necessitating effective management of pressures. You will be an integral part of both the Response Group and the wider CSC team, frequently assisting other teams within Crisis24 and GardaWorld. Owing to the sensitive nature of the case activity, All Hazards personnel are often visible to the highest levels of leadership within Crisis24 and GardaWorld. What You Will Bring Summary Candidates should have at least 10 years of experience in Crisis Management, preferably within a corporate or consulting environment, and a solid background in Security Risk and Crisis Management. You should be knowledgeable about crisis response processes, the specialist insurance market, and have a track record of developing new business opportunities. The role demands extensive global travel, often to high-risk areas, and requires strong analytical, problem-solving, and communication skills. Candidates must be adaptable, motivated to work irregular hours, and committed to continuous professional development. Specifics 10+ years of experience in Crisis Management, preferably in a corporate and/or consulting setting. Strong working knowledge of Security Risk and Crisis Management. In-depth knowledge and experience of crisis response processes. An understanding of specialist insurance markets. Demonstrable commercial experience developing new business opportunities. Extensive travel experience globally, including in high-threat/hostile environments. Strong analytical and problem-solving skills; a creative thinker who can apply initiative and create solutions to solve clients' problems. Ability to manage multiple cases simultaneously with strong attention to detail. Personable and able to communicate effectively at all levels with team members and clients, with the gravitas to influence at a very senior level, including verbal communications and presentations skills. Able to relate well to others with confidence and empathy, build trust and be calm and resourceful during difficult and emotive situations. The flexibility and motivation to work irregular hours and maintain quality delivery. Invested in development; maintains a high level of industry knowledge and awareness of geopolitical and security/crisis management issues and trends. The annual leave year runs from 1 January to 31 December. Your paid annual leave entitlement will be 25 days per annum (pro rata for part time hours). Group Life Insurance effective upon commencement of employment. Death in Service pays out at 4x base salary. Employee Assistance Program effective upon commencement of employment. Full details will be provided after joining the company. A Discretionary Bonus Scheme, effective in the year following your employment, and based on company performance in the previous fiscal year. Group Pension Scheme, to which you will be automatically enrolled from the beginning of the third month following start date: We will match your contributions up to 5%. The minimum contribution you can make to the scheme is 4%. You will be entitled to opt out should you wish. Information Security Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement. Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.
Apr 19, 2024
Full time
Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge. Crisis24's Crisis & Security Consulting (CSC) division, specifically the All-Hazards Response team, is on the lookout for a Senior Consultant. This role is ideally suited for candidates based in the UK or in mainland Europe. As a part of our dynamic and agile Response Group, the successful applicant will have the chance to enhance their skill set and knowledge, enabling them to contribute across various teams within the organization. Candidates should possess comprehensive experience in crisis management at both tactical and strategic levels and have a wide-ranging understanding of different industries. The position involves readiness to deploy globally at short notice, often in challenging situations, requiring confidence and the ability to provide immediate support and guidance to high-level / C-Suite stakeholders. What You Will Work On Summary You will deliver All Hazards Response services, providing expert advice and guidance to clients facing crises, from threats and violence to political and cyber-related issues. This role entails global deployment, often without prior notice, creating documentation in line with CSC's methodologies, conducting sensitive investigations, and potentially training as a subject matter expert for example as a crisis communications consultant. You will also support the development of junior team members and collaborate with the global consulting team on service delivery, maintaining accurate records across platforms such as Salesforce. Specifics Provide advice and guidance to clients in response to case activations on the following peril types: Active Assailant / Workplace Violence; Political Violence & Terrorism; Cyber Extortion; and Any other crisis-level event in which All-Hazard Response are engaged. Deployment globally in support of any new case activation, often with no notice. Produce all relevant documentation in support of assigned response cases, in line with CSC's doctrine and methodology. Coordinate and conduct sensitive investigational support to clients. Train as a Crisis Communications consultant. Support the development of more junior team members and work in cooperation with the wider global consulting team on all other aspects of consulting services delivery. Keep Salesforce and any other platforms used by Crisis24 up to date and accurate in relation to relevant accounts and proposals. Obtain the skill set and knowledge to actively respond as a Special Risks Response Consultant when required. Support to Insurance Partners Deliver onboarding briefings to new policy holders. Provide capability briefings in support of marketing the wider insurance policies. Assist in the delivery of update reports to insurance underwriters during ongoing cases. Generation of new response retainers, providing services to insurance partners or private clients. Direct engagement contracts for new response cases when insurance options are not present. Assist wider CSC team members in any business development briefings and activity when required. Support the implementation of a business development plan for the region. Scope, price, manage and/or oversee the development of client proposals and responses to RFPs. Represent CSC, Crisis24 and GardaWorld in client pitches/senior-level presentations/in-person meetings. Duty officer Following training, there may be a requirement to join the Duty Officer roster for All-Hazards Response activations. Account management Client liaison and account/client relationship management of new and existing consulting clients. Other Support the wider Crisis24 and GardaWorld business as required. Who You Will Work With Under the guidance of the Associate Director for All Hazards Response, you will collaborate on a variety of response cases and projects. These initiatives are diverse in terms of geography, industry, and complexity, necessitating effective management of pressures. You will be an integral part of both the Response Group and the wider CSC team, frequently assisting other teams within Crisis24 and GardaWorld. Owing to the sensitive nature of the case activity, All Hazards personnel are often visible to the highest levels of leadership within Crisis24 and GardaWorld. What You Will Bring Summary Candidates should have at least 10 years of experience in Crisis Management, preferably within a corporate or consulting environment, and a solid background in Security Risk and Crisis Management. You should be knowledgeable about crisis response processes, the specialist insurance market, and have a track record of developing new business opportunities. The role demands extensive global travel, often to high-risk areas, and requires strong analytical, problem-solving, and communication skills. Candidates must be adaptable, motivated to work irregular hours, and committed to continuous professional development. Specifics 10+ years of experience in Crisis Management, preferably in a corporate and/or consulting setting. Strong working knowledge of Security Risk and Crisis Management. In-depth knowledge and experience of crisis response processes. An understanding of specialist insurance markets. Demonstrable commercial experience developing new business opportunities. Extensive travel experience globally, including in high-threat/hostile environments. Strong analytical and problem-solving skills; a creative thinker who can apply initiative and create solutions to solve clients' problems. Ability to manage multiple cases simultaneously with strong attention to detail. Personable and able to communicate effectively at all levels with team members and clients, with the gravitas to influence at a very senior level, including verbal communications and presentations skills. Able to relate well to others with confidence and empathy, build trust and be calm and resourceful during difficult and emotive situations. The flexibility and motivation to work irregular hours and maintain quality delivery. Invested in development; maintains a high level of industry knowledge and awareness of geopolitical and security/crisis management issues and trends. The annual leave year runs from 1 January to 31 December. Your paid annual leave entitlement will be 25 days per annum (pro rata for part time hours). Group Life Insurance effective upon commencement of employment. Death in Service pays out at 4x base salary. Employee Assistance Program effective upon commencement of employment. Full details will be provided after joining the company. A Discretionary Bonus Scheme, effective in the year following your employment, and based on company performance in the previous fiscal year. Group Pension Scheme, to which you will be automatically enrolled from the beginning of the third month following start date: We will match your contributions up to 5%. The minimum contribution you can make to the scheme is 4%. You will be entitled to opt out should you wish. Information Security Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement. Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.
Our client is a global manufacturing company, they are currently seeking an experienced IT Systems Administrator to be based at one of their sites in Bromsgrove (B60) 3 days / WFH 2 days who can provide support for team members across the UK. Reporting into the IT Support Manager, you will be working within the IT team providing system administration and third line support services for the IT infrastructure and associated IT services across all UK sites. Installing, configuring, and upgrading IT systems. Core duties and responsibilities - Take ownership for supporting system platforms, including Server Client operating systems, Network configuration, Firewall Administration, and other platforms which underpin the IT Delivery and Service Comply with organisation procedures to ensure integrity and security of the systems. Ownership of the Veeam infrastructure, including creation, validation, and verification of the backup systems Ownership of the Network infrastructure Ownership of Server infrastructure including Hyper-V Clusters Troubleshoot and resolve day-to-day incidents, both onsite and via remote support Candidates should have - Detailed and demonstratable knowledge of Networking including VLAN's / ACL / Routing / L2/L3 Detailed knowledge of Active Directory, Group Policy, DHCP, DNS Detailed knowledge of Windows OS and Windows Server 2012/16/19/22 including Hyper-V Clusters Experienced with Office 365 stack including Administration, Exchange, and Azure portal. Working knowledge of Veeam 11 or above Working knowledge of SCCM Any familiarity with ITIL Service Management methodology and a CCNA certification or equivalent would be a real plus! Monday to Friday, 35-hour week standard days split across WFH and Bromsgrove B60. Salary - £45,000 plus benefits to apply please send your CV details to Gary Simpson
Apr 18, 2024
Full time
Our client is a global manufacturing company, they are currently seeking an experienced IT Systems Administrator to be based at one of their sites in Bromsgrove (B60) 3 days / WFH 2 days who can provide support for team members across the UK. Reporting into the IT Support Manager, you will be working within the IT team providing system administration and third line support services for the IT infrastructure and associated IT services across all UK sites. Installing, configuring, and upgrading IT systems. Core duties and responsibilities - Take ownership for supporting system platforms, including Server Client operating systems, Network configuration, Firewall Administration, and other platforms which underpin the IT Delivery and Service Comply with organisation procedures to ensure integrity and security of the systems. Ownership of the Veeam infrastructure, including creation, validation, and verification of the backup systems Ownership of the Network infrastructure Ownership of Server infrastructure including Hyper-V Clusters Troubleshoot and resolve day-to-day incidents, both onsite and via remote support Candidates should have - Detailed and demonstratable knowledge of Networking including VLAN's / ACL / Routing / L2/L3 Detailed knowledge of Active Directory, Group Policy, DHCP, DNS Detailed knowledge of Windows OS and Windows Server 2012/16/19/22 including Hyper-V Clusters Experienced with Office 365 stack including Administration, Exchange, and Azure portal. Working knowledge of Veeam 11 or above Working knowledge of SCCM Any familiarity with ITIL Service Management methodology and a CCNA certification or equivalent would be a real plus! Monday to Friday, 35-hour week standard days split across WFH and Bromsgrove B60. Salary - £45,000 plus benefits to apply please send your CV details to Gary Simpson
Associate CloudOps Engineer Needed! Excited to be part of the cutting-edge cloud revolution in the Industry sector? We're seeking a driven Associate CloudOps Engineer to join our innovative team. As a vital member of our CloudOps Team, you'll lead the charge in ensuring our cloud infrastructure is not only top-notch but also cost-efficient. What You'll Be Doing: Ensuring the security and integrity of our cloud environment by configuring advanced networking solutions within Azure. Driving efficiency and agility with an 'automation-first' approach, suggesting and implementing process improvements. Keeping us ahead of the curve with thorough documentation and proactive monitoring of our cloud ecosystem. Collaborating closely with other teams to deliver outstanding cloud services on time and within budget. Being the reliable point of contact, ensuring our systems run smoothly around the clock and customer satisfaction remains high. What We're Looking For: ? Certified Azure Administrator Associate (AZ-104) or equivalent certification. Hands-on experience with Azure governance tools and a talent for optimising resource usage. Strong understanding of Azure networking concepts and a proven track record with Azure DevOps. Proficiency in Infrastructure as Code deployment using ARM/Terraform and scripting skills with PowerShell or Bash. A passion for learning and a commitment to staying ahead in the ever-evolving cloud landscape. Bonus Points If You Have: ? Experience in administering Microsoft Server and Windows desktop environments. Knowledge of Microsoft Active Directory, Hyper-V virtualisation, and remote access systems. Familiarity with Dynamics 365 architecture and Exchange Online administration. If you're a tech-savvy problem-solver with a passion for innovation and a hunger for success, we want YOU to join our team. Take the leap and be part of something big-apply now and let's soar to new heights together! Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative. BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.
Apr 18, 2024
Full time
Associate CloudOps Engineer Needed! Excited to be part of the cutting-edge cloud revolution in the Industry sector? We're seeking a driven Associate CloudOps Engineer to join our innovative team. As a vital member of our CloudOps Team, you'll lead the charge in ensuring our cloud infrastructure is not only top-notch but also cost-efficient. What You'll Be Doing: Ensuring the security and integrity of our cloud environment by configuring advanced networking solutions within Azure. Driving efficiency and agility with an 'automation-first' approach, suggesting and implementing process improvements. Keeping us ahead of the curve with thorough documentation and proactive monitoring of our cloud ecosystem. Collaborating closely with other teams to deliver outstanding cloud services on time and within budget. Being the reliable point of contact, ensuring our systems run smoothly around the clock and customer satisfaction remains high. What We're Looking For: ? Certified Azure Administrator Associate (AZ-104) or equivalent certification. Hands-on experience with Azure governance tools and a talent for optimising resource usage. Strong understanding of Azure networking concepts and a proven track record with Azure DevOps. Proficiency in Infrastructure as Code deployment using ARM/Terraform and scripting skills with PowerShell or Bash. A passion for learning and a commitment to staying ahead in the ever-evolving cloud landscape. Bonus Points If You Have: ? Experience in administering Microsoft Server and Windows desktop environments. Knowledge of Microsoft Active Directory, Hyper-V virtualisation, and remote access systems. Familiarity with Dynamics 365 architecture and Exchange Online administration. If you're a tech-savvy problem-solver with a passion for innovation and a hunger for success, we want YOU to join our team. Take the leap and be part of something big-apply now and let's soar to new heights together! Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative. BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.
Enterprise Architect - London, City of London - hybrid This Global player is looking to add an 'Hands on' Enterprise Architect to their IT Solutions team based out of London. In this Enterprise Architect role, you will play a crucial part in aligning teams, facilitate the mapping of their systems and establish a clear direction towards building a resilient, adaptable architecture with simplicity, reusability, and connectivity as its core principles. Core skills & experience. A proven track record in aligning local IT initiatives with overarching business objectives. Extensive experience in an ITIL Service management & governance environment. Must have worked extensively within the Insurance industry Proven leadership capabilities to lead and motivate teams of architects. Excellent collaboration & interpersonal skills to effectively engage with regional IT Directors, Domain Architects, & System Architects. Solidunderstanding of enterprise-level IT architecture, encompassing cloud technologies, security, & integration methodologies Exceptional communication skills, to communicate complex technical concepts to non-technical audiences. Ability to articulate and justify architectural decisions to various stakeholders. Enterprise Architect Enterprise Architect - London, City of London - hybrid This Global player is looking to add an 'Hands on' Enterprise Architect to their IT Solutions team based out of London. In this Enterprise Architect role, you will play a crucial part in aligning teams, facilitate the mapping of their systems and establish a clear direction towards building a resilient, adaptable architecture with simplicity, reusability, and connectivity as its core principles. Core skills & experience. A proven track record in aligning local IT initiatives with overarching business objectives. Extensive experience in an ITIL Service management & governance environment. Must have worked extensively within the Insurance industry Proven leadership capabilities to lead and motivate teams of architects. Excellent collaboration & interpersonal skills to effectively engage with regional IT Directors, Domain Architects, & System Architects. Solidunderstanding of enterprise-level IT architecture, encompassing cloud technologies, security, & integration methodologies Exceptional communication skills, to communicate complex technical concepts to non-technical audiences. Ability to articulate and justify architectural decisions to various stakeholders. The Enterprise Architect will have extensive experience of working within the Insurance industry & will lead the charge in shaping their IT architecture on a global scale. Send your CV to Millie at or call Please follow us on for similar roles Erin Associates Ltd is acting as an Employment Agency in relation to this vacancy. Location: London, United Kingdom Employment: Permanent Salary: £95000 - £120000 excellent benefits APPLY FOR THIS JOB
Apr 18, 2024
Full time
Enterprise Architect - London, City of London - hybrid This Global player is looking to add an 'Hands on' Enterprise Architect to their IT Solutions team based out of London. In this Enterprise Architect role, you will play a crucial part in aligning teams, facilitate the mapping of their systems and establish a clear direction towards building a resilient, adaptable architecture with simplicity, reusability, and connectivity as its core principles. Core skills & experience. A proven track record in aligning local IT initiatives with overarching business objectives. Extensive experience in an ITIL Service management & governance environment. Must have worked extensively within the Insurance industry Proven leadership capabilities to lead and motivate teams of architects. Excellent collaboration & interpersonal skills to effectively engage with regional IT Directors, Domain Architects, & System Architects. Solidunderstanding of enterprise-level IT architecture, encompassing cloud technologies, security, & integration methodologies Exceptional communication skills, to communicate complex technical concepts to non-technical audiences. Ability to articulate and justify architectural decisions to various stakeholders. Enterprise Architect Enterprise Architect - London, City of London - hybrid This Global player is looking to add an 'Hands on' Enterprise Architect to their IT Solutions team based out of London. In this Enterprise Architect role, you will play a crucial part in aligning teams, facilitate the mapping of their systems and establish a clear direction towards building a resilient, adaptable architecture with simplicity, reusability, and connectivity as its core principles. Core skills & experience. A proven track record in aligning local IT initiatives with overarching business objectives. Extensive experience in an ITIL Service management & governance environment. Must have worked extensively within the Insurance industry Proven leadership capabilities to lead and motivate teams of architects. Excellent collaboration & interpersonal skills to effectively engage with regional IT Directors, Domain Architects, & System Architects. Solidunderstanding of enterprise-level IT architecture, encompassing cloud technologies, security, & integration methodologies Exceptional communication skills, to communicate complex technical concepts to non-technical audiences. Ability to articulate and justify architectural decisions to various stakeholders. The Enterprise Architect will have extensive experience of working within the Insurance industry & will lead the charge in shaping their IT architecture on a global scale. Send your CV to Millie at or call Please follow us on for similar roles Erin Associates Ltd is acting as an Employment Agency in relation to this vacancy. Location: London, United Kingdom Employment: Permanent Salary: £95000 - £120000 excellent benefits APPLY FOR THIS JOB
IT SUPPORT SPECIALIST OPPORTUNITY WITH A LEADING GLOBAL SOFTWARE SOLUTIONS PROVIDER IN MANCHESTER Salary up to £34,000 + benefits including bonus, generous holiday allowance, company events + more On-site - central Manchester - mixture of shifts ABOUT THE CLIENT: Founded over 20 years ago, our client is a leading global software solutions provider, employing more than 7,000 people across the world. They invest heavily into employee development, to ensure everyone reaches their full potential to help drive innovation across the brand, as well as offering market leading benefits and investment into employee experience across all departments. Due to continued growth, they are looking for an IT Support Specialist to tend to a variety of technology requirements for company directors and associated individuals. This is a fully on-site requirement, with a mixture of shifts including on-call services. WHAT THEY OFFER: Excellent company bonus structure based on personal performance Company pension scheme 25 days holiday + bank holidays + birthday off Life assurance Development and training opportunities for career progression Eye care + free gym membership Company events and lunches IT SUPPORT SPECIALIST ROLE: Responsibilities include but aren't limited to: diagnosing and finding solutions for all hardware and software issues, adhering to published processes and procedures whilst investigating changes, maintaining asset inventory ensure accuracy at all times. You'll need demonstrable experience supporting a VIP or executive user base, strong stakeholder management and great communication skills. KEY SKILLS: Hardware support, Software support, PC/Mac/iOS/Android Support, Anti-virus and security products, Stakeholder management, Communication TO BE CONSIDERED: Please either apply by clicking online or emailing . For further information please contact via or . By applying for this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only.
Apr 18, 2024
Full time
IT SUPPORT SPECIALIST OPPORTUNITY WITH A LEADING GLOBAL SOFTWARE SOLUTIONS PROVIDER IN MANCHESTER Salary up to £34,000 + benefits including bonus, generous holiday allowance, company events + more On-site - central Manchester - mixture of shifts ABOUT THE CLIENT: Founded over 20 years ago, our client is a leading global software solutions provider, employing more than 7,000 people across the world. They invest heavily into employee development, to ensure everyone reaches their full potential to help drive innovation across the brand, as well as offering market leading benefits and investment into employee experience across all departments. Due to continued growth, they are looking for an IT Support Specialist to tend to a variety of technology requirements for company directors and associated individuals. This is a fully on-site requirement, with a mixture of shifts including on-call services. WHAT THEY OFFER: Excellent company bonus structure based on personal performance Company pension scheme 25 days holiday + bank holidays + birthday off Life assurance Development and training opportunities for career progression Eye care + free gym membership Company events and lunches IT SUPPORT SPECIALIST ROLE: Responsibilities include but aren't limited to: diagnosing and finding solutions for all hardware and software issues, adhering to published processes and procedures whilst investigating changes, maintaining asset inventory ensure accuracy at all times. You'll need demonstrable experience supporting a VIP or executive user base, strong stakeholder management and great communication skills. KEY SKILLS: Hardware support, Software support, PC/Mac/iOS/Android Support, Anti-virus and security products, Stakeholder management, Communication TO BE CONSIDERED: Please either apply by clicking online or emailing . For further information please contact via or . By applying for this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only.
Job Title: 2nd Line Engineer Location: Cambridge (Hybrid) Salary: Up to £35,000 DOE Are you a skilled IT professional with a passion for cloud technologies? Do you thrive in a dynamic environment where you can apply your expertise to solve complex technical issues? If so, we have the perfect opportunity for you! We are currently seeking a talented, outgoing 2nd Line Engineer to join our clients team in Cambridge, this is a hybrid role. As a 2nd Line Engineer, you will play a crucial role in supporting our clients and ensuring the smooth operation of their IT systems. Key Responsibilities: Provide technical support and troubleshooting for escalated issues from the 1st Line support team. Diagnose and resolve technical hardware and software issues across a variety of platforms and systems. Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners. Ensure security measures are implemented and maintained across all systems. Collaborate with other team members to improve efficiency and effectiveness of IT operations. Requirements: Extensive experience working with O365, Azure, and Active Directory, Networking. Previous experience working for a Managed Service Provider (MSP) is highly desirable. Strong knowledge of cloud-based solutions and end-user support. Excellent communication and customer service skills. Ability to work independently and as part of a team. Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate) are a plus. This is a fantastic opportunity for an ambitious individual who is looking to take their career to the next level. If you are passionate about technology and eager to work with cutting-edge cloud solutions, we want to hear from you! To apply, please submit your CV for immediate consideration.
Apr 18, 2024
Full time
Job Title: 2nd Line Engineer Location: Cambridge (Hybrid) Salary: Up to £35,000 DOE Are you a skilled IT professional with a passion for cloud technologies? Do you thrive in a dynamic environment where you can apply your expertise to solve complex technical issues? If so, we have the perfect opportunity for you! We are currently seeking a talented, outgoing 2nd Line Engineer to join our clients team in Cambridge, this is a hybrid role. As a 2nd Line Engineer, you will play a crucial role in supporting our clients and ensuring the smooth operation of their IT systems. Key Responsibilities: Provide technical support and troubleshooting for escalated issues from the 1st Line support team. Diagnose and resolve technical hardware and software issues across a variety of platforms and systems. Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners. Ensure security measures are implemented and maintained across all systems. Collaborate with other team members to improve efficiency and effectiveness of IT operations. Requirements: Extensive experience working with O365, Azure, and Active Directory, Networking. Previous experience working for a Managed Service Provider (MSP) is highly desirable. Strong knowledge of cloud-based solutions and end-user support. Excellent communication and customer service skills. Ability to work independently and as part of a team. Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate) are a plus. This is a fantastic opportunity for an ambitious individual who is looking to take their career to the next level. If you are passionate about technology and eager to work with cutting-edge cloud solutions, we want to hear from you! To apply, please submit your CV for immediate consideration.
Armstrong Knight is delighted to be recruiting on behalf of large retail business specialising in the distribution of machinery and powertools, with over 65 stores across the UK. Our client is now seeking an Infrastructure Manager to join the business, situated in the Nottingham Head Office. Position: Network / Infrastructure Manager Responsible to: IT & Systems Manager Responsible for: Maintain, develop, optimise, audit and safeguard the Group IT Network and Infrastructure Principle responsibilities and duties: o Management - Proactive management of the Network team to: o Provide effective support and maintenance of existing network o Maintain the integrity of the Group IT Network & Infrastructure requirements o Facilitate site-specific installations for both replacement PCs and new store systems o Mentor or provide guidance to junior members of the team. Produce annual risk assessments and work with business insurers and auditors to maintain the integrity of group Information Systems. Design and implement short- and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements. Participate in the development of IT strategies in collaboration with the Senior Management team. Interact, negotiate and manage relationships with vendors, outsourcers, and contractors to secure infrastructure products and services. Assisting in providing hands-on Infrastructure support when required Manage & facilitate the PCI compliance across the Group, together with any required questionnaires/audits with third part suppliers. Proactive management of Telecoms / Security / alarm providers, auditing of service levels, negotiating contracts for discussion / approval by the Senior Management Team Development - To maintain and improve the Group wide network and associated servers and the development of new procedures and work practices along with the Group Management. Proactive management of all ongoing IT projects Direct the development and oversee the implementation of business processes, company policies (Information Security, Network Security, Business Continuity Management etc) and controls so that all relevant legislative and compliance requirements (PCI, GDPR, Licensing agreements) are fulfilled. Implement a 'bestpractise', Service Desk Management function for the group. Create and maintain written documentation for user / system manuals, license agreements and documentation relating to modifications and upgrades. Develop SOP's (Standard Operating Procedures) for best practice Service Delivery and ensure written protocols and guidelines are provided for all staff across the group. Create budgets for cap ex projects for management to discuss and manage the op ex budgets for the IT department and the group. Housekeeping - Documentation, risk assessments, policies, procedures and business process mapping, disaster recovery plans, information security and compliance, archiving, monitoring of usages, software upgrades, web usage, licenses, penetration and cybercrime and insurance Troubleshooting system and network problems Installing and configuring computer hardware, operating systems and applications and specific site installations for replacement PC's, Laptops, Tablets and new store systems Teamwork and Communication - Proactive communication and liaison with external contractors and suppliers such as Polestar (where necessary) to ensure that external support is carried out in a timely manner in line with Group purchasing guidelines Effective communication and liaison with all internal departments including internal audit, stores and external suppliers to provide first line and second line IT response regarding: o Hardware and Software support o Hardware Repairs o Replenishment of consumables Security and Back Ups - Ensure all systems are backed up and disks are taken off site where required Ensure security levels are sufficient to avoid risk of cybercrime or attacks Business Support - 1st and 2nd line support, diagnosing hardware and software faults and solve technical and applications problems. Helpdesk activities on back- office applications Monitor the system downtime performance and work with Polestar to ensure that the systems are operating at maximum performance Management Information - To provide information and reports to the management and other departments as required Other: Maintain Group confidentiality at all times Working out of hours as required to maintain systems and business requirements Occasional travel and overnight stays will be required Promote and maintain safe working practices in all areas Report to senior personnel any breach of security or any act of dishonesty by a member of the public, visitor or member of staff Any other reasonable duties as required Limits to Authority: • Comply with operational practice as determined by the Director • Comply with accounting/administration practices as determined by the Management Accountant • Comply with HR and Payroll working practices as determined by HR Manager • Comply with Health & Safety Regulations as determined by the Health & Safety Manager • Comply with Fleet policy as determined by Aftersales & Fleet Manager
Apr 18, 2024
Full time
Armstrong Knight is delighted to be recruiting on behalf of large retail business specialising in the distribution of machinery and powertools, with over 65 stores across the UK. Our client is now seeking an Infrastructure Manager to join the business, situated in the Nottingham Head Office. Position: Network / Infrastructure Manager Responsible to: IT & Systems Manager Responsible for: Maintain, develop, optimise, audit and safeguard the Group IT Network and Infrastructure Principle responsibilities and duties: o Management - Proactive management of the Network team to: o Provide effective support and maintenance of existing network o Maintain the integrity of the Group IT Network & Infrastructure requirements o Facilitate site-specific installations for both replacement PCs and new store systems o Mentor or provide guidance to junior members of the team. Produce annual risk assessments and work with business insurers and auditors to maintain the integrity of group Information Systems. Design and implement short- and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements. Participate in the development of IT strategies in collaboration with the Senior Management team. Interact, negotiate and manage relationships with vendors, outsourcers, and contractors to secure infrastructure products and services. Assisting in providing hands-on Infrastructure support when required Manage & facilitate the PCI compliance across the Group, together with any required questionnaires/audits with third part suppliers. Proactive management of Telecoms / Security / alarm providers, auditing of service levels, negotiating contracts for discussion / approval by the Senior Management Team Development - To maintain and improve the Group wide network and associated servers and the development of new procedures and work practices along with the Group Management. Proactive management of all ongoing IT projects Direct the development and oversee the implementation of business processes, company policies (Information Security, Network Security, Business Continuity Management etc) and controls so that all relevant legislative and compliance requirements (PCI, GDPR, Licensing agreements) are fulfilled. Implement a 'bestpractise', Service Desk Management function for the group. Create and maintain written documentation for user / system manuals, license agreements and documentation relating to modifications and upgrades. Develop SOP's (Standard Operating Procedures) for best practice Service Delivery and ensure written protocols and guidelines are provided for all staff across the group. Create budgets for cap ex projects for management to discuss and manage the op ex budgets for the IT department and the group. Housekeeping - Documentation, risk assessments, policies, procedures and business process mapping, disaster recovery plans, information security and compliance, archiving, monitoring of usages, software upgrades, web usage, licenses, penetration and cybercrime and insurance Troubleshooting system and network problems Installing and configuring computer hardware, operating systems and applications and specific site installations for replacement PC's, Laptops, Tablets and new store systems Teamwork and Communication - Proactive communication and liaison with external contractors and suppliers such as Polestar (where necessary) to ensure that external support is carried out in a timely manner in line with Group purchasing guidelines Effective communication and liaison with all internal departments including internal audit, stores and external suppliers to provide first line and second line IT response regarding: o Hardware and Software support o Hardware Repairs o Replenishment of consumables Security and Back Ups - Ensure all systems are backed up and disks are taken off site where required Ensure security levels are sufficient to avoid risk of cybercrime or attacks Business Support - 1st and 2nd line support, diagnosing hardware and software faults and solve technical and applications problems. Helpdesk activities on back- office applications Monitor the system downtime performance and work with Polestar to ensure that the systems are operating at maximum performance Management Information - To provide information and reports to the management and other departments as required Other: Maintain Group confidentiality at all times Working out of hours as required to maintain systems and business requirements Occasional travel and overnight stays will be required Promote and maintain safe working practices in all areas Report to senior personnel any breach of security or any act of dishonesty by a member of the public, visitor or member of staff Any other reasonable duties as required Limits to Authority: • Comply with operational practice as determined by the Director • Comply with accounting/administration practices as determined by the Management Accountant • Comply with HR and Payroll working practices as determined by HR Manager • Comply with Health & Safety Regulations as determined by the Health & Safety Manager • Comply with Fleet policy as determined by Aftersales & Fleet Manager
Infrastructure Solutions Specialist - Cambridge As an Infrastructure Solutions Specialist, you will play a pivotal role in ensuring the smooth daily operation of our client's businesses by accurately and efficiently meeting their client's requirements. You will act as a technical lead, designing technical solutions, delivering projects, and fulfilling service requests using your extensive technical knowledge and experience. Responsibilities: Work as a technically experienced and knowledgeable member of the Infrastructure Team. Provide prompt, accurate, and consistent communication to colleagues and clients. Assess and comprehensively document current systems and infrastructure. Investigate, diagnose, and resolve technical incidents, escalating appropriately within the team for collaboration where necessary. Guide and support colleagues through mentoring, coaching, and documentation creation. Continuously improve knowledge across various software and hardware technologies. Liaise with third-party support for ticket resolution as appropriate. Collaborate with our Sales team to propose improvements to client infrastructures/systems. Proactively research new IT technologies for innovation and best practices. Travel to client sites across the UK to lead technical installation, implementation, and delivery of projects. Essential Criteria: Education/Qualifications: Relevant IT qualification (e.g., NVQ, Diploma, or Degree). MCSA Windows Server 2016-22 or equivalent. MTA: Networking, Security, and Windows Server Administrator Fundamental. Microsoft Certified: Azure Fundamentals. Desirable Criteria: Microsoft 365 Certified: Modern Desktop Administrator Associate. Microsoft 365 Certified: Fundamentals or equivalent. Microsoft Exchange qualifications. Experience/Skills: Working knowledge of various IT systems, including Windows Server, Windows Desktop, Microsoft Exchange, Remote Desktop Services, and Active Directory & Windows Operating Systems. Strong understanding of IT Networking principles. Experience managing Firewall technologies, virtualization technologies, and cloud technologies. Proficiency in Microsoft 365 technologies, backup/disaster recovery solutions, and Endpoint Security and Management. Previous experience working with a variety of clients across multiple industries. Ability to make decisions, prioritize, and proactively problem-solve. Understanding of GDPR principles and Cyber Security. Holder of a full, clean driving license. Interested? Please Click Apply Now! Infrastructure Solutions Specialist - Cambridge
Apr 18, 2024
Full time
Infrastructure Solutions Specialist - Cambridge As an Infrastructure Solutions Specialist, you will play a pivotal role in ensuring the smooth daily operation of our client's businesses by accurately and efficiently meeting their client's requirements. You will act as a technical lead, designing technical solutions, delivering projects, and fulfilling service requests using your extensive technical knowledge and experience. Responsibilities: Work as a technically experienced and knowledgeable member of the Infrastructure Team. Provide prompt, accurate, and consistent communication to colleagues and clients. Assess and comprehensively document current systems and infrastructure. Investigate, diagnose, and resolve technical incidents, escalating appropriately within the team for collaboration where necessary. Guide and support colleagues through mentoring, coaching, and documentation creation. Continuously improve knowledge across various software and hardware technologies. Liaise with third-party support for ticket resolution as appropriate. Collaborate with our Sales team to propose improvements to client infrastructures/systems. Proactively research new IT technologies for innovation and best practices. Travel to client sites across the UK to lead technical installation, implementation, and delivery of projects. Essential Criteria: Education/Qualifications: Relevant IT qualification (e.g., NVQ, Diploma, or Degree). MCSA Windows Server 2016-22 or equivalent. MTA: Networking, Security, and Windows Server Administrator Fundamental. Microsoft Certified: Azure Fundamentals. Desirable Criteria: Microsoft 365 Certified: Modern Desktop Administrator Associate. Microsoft 365 Certified: Fundamentals or equivalent. Microsoft Exchange qualifications. Experience/Skills: Working knowledge of various IT systems, including Windows Server, Windows Desktop, Microsoft Exchange, Remote Desktop Services, and Active Directory & Windows Operating Systems. Strong understanding of IT Networking principles. Experience managing Firewall technologies, virtualization technologies, and cloud technologies. Proficiency in Microsoft 365 technologies, backup/disaster recovery solutions, and Endpoint Security and Management. Previous experience working with a variety of clients across multiple industries. Ability to make decisions, prioritize, and proactively problem-solve. Understanding of GDPR principles and Cyber Security. Holder of a full, clean driving license. Interested? Please Click Apply Now! Infrastructure Solutions Specialist - Cambridge
Senior Microsoft Dynamics Architect - Technology Joining Capco means joining an organisation that is committed to an inclusive working environment where you're encouraged to Be Yourself At Work. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It's important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table - so we'd love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help. ABOUT CAPCO Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry. We are/have: Experts in Banking & Payments, Capital Markets, Insurance and Wealth & Asset Management Deep knowledge in financial services offering, including eg Finance, Risk and Compliance, Financial Crime, Core Banking etc. Committed to growing our business and hiring the best talent to help us get there. A growing Cloud community of professionals from architecture to advisory to delivery, founded on real delivery expertise Focused on maintaining our nimble, agile and entrepreneurial culture Who are Capco Architects? We are a team of people who are curious and willing to never stop learning. We have a passion for new technologies and understand how they can help deal with today's business challenges. We have confidence in our ideas but we are modest about how we conduct ourselves. We have a proactive, innovative and flexible working style with a teaching mindset; coaching our junior architects through their work. What are we looking for? Capco are looking for Solution Architects with a deep knowledge of Microsoft Dynamics, to help our clients solve a range of complex problems. We help clients design exceptional customer experiences and products, we also help them look hard at getting the best out of new technology and integrating it into their existing organisations. Our solution architects are pivotal team members, helping turn great ideas into actionable solutions using a range of business and technology capabilities. This is a role for you if you are looking for an outcome-oriented role, as part of a creative and dynamic team helping financial services clients make sense of the choices they face in the digital business environment. Skills & Experience We are looking for people who: Can lead the design and architecture of solutions through necessary design authorities and business change forums Demonstrate a deep understanding of, and background in, Microsoft technology stack including D365 Customer Service, Power Platform, AI builder, prompt builder and associated Azure services across applications, data, infrastructure and security domains Have a deep understanding of D365 Customer service module with demonstrable background in case management, SLA management, routing and contact management Have a proven ability to design integration architecture required to interface with foundational components such as Active Directory, Exchange and other enterprise platforms Demonstrate a deep knowledge of the Dynamics/Power Automate connector library, how to configure and necessary enterprise requirements for using such connectors. Demonstrate the ability to configure email classification rules, perform entity extraction and manage case handling processes via implementation of power automate and AI builder services Have a deep understanding of how to apply Dataverse as part of a solution Have a Financial Services background, particularly in Capital Markets and Back Office procedures Are able to translate business requirements into technical requirements and solutions Can lead the team and delivery assurance and governance across application development, including technical leadership of junior team members Create PoCs and present to the business with product features WHY JOIN CAPCO? Because you are curious, because you want to know what is going on inside engaging projects with some of the largest banks in the world and because you want to work on projects that transform the financial services industry. We offer: A work culture focused on innovation and creating lasting value for our clients and employees Ongoing learning opportunities to help you acquire new skills or deepen existing expertise A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients A diverse, inclusive, meritocratic culture Enhanced and competitive family friendly benefits, including maternity/adoption/shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement
Apr 18, 2024
Full time
Senior Microsoft Dynamics Architect - Technology Joining Capco means joining an organisation that is committed to an inclusive working environment where you're encouraged to Be Yourself At Work. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It's important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table - so we'd love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help. ABOUT CAPCO Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry. We are/have: Experts in Banking & Payments, Capital Markets, Insurance and Wealth & Asset Management Deep knowledge in financial services offering, including eg Finance, Risk and Compliance, Financial Crime, Core Banking etc. Committed to growing our business and hiring the best talent to help us get there. A growing Cloud community of professionals from architecture to advisory to delivery, founded on real delivery expertise Focused on maintaining our nimble, agile and entrepreneurial culture Who are Capco Architects? We are a team of people who are curious and willing to never stop learning. We have a passion for new technologies and understand how they can help deal with today's business challenges. We have confidence in our ideas but we are modest about how we conduct ourselves. We have a proactive, innovative and flexible working style with a teaching mindset; coaching our junior architects through their work. What are we looking for? Capco are looking for Solution Architects with a deep knowledge of Microsoft Dynamics, to help our clients solve a range of complex problems. We help clients design exceptional customer experiences and products, we also help them look hard at getting the best out of new technology and integrating it into their existing organisations. Our solution architects are pivotal team members, helping turn great ideas into actionable solutions using a range of business and technology capabilities. This is a role for you if you are looking for an outcome-oriented role, as part of a creative and dynamic team helping financial services clients make sense of the choices they face in the digital business environment. Skills & Experience We are looking for people who: Can lead the design and architecture of solutions through necessary design authorities and business change forums Demonstrate a deep understanding of, and background in, Microsoft technology stack including D365 Customer Service, Power Platform, AI builder, prompt builder and associated Azure services across applications, data, infrastructure and security domains Have a deep understanding of D365 Customer service module with demonstrable background in case management, SLA management, routing and contact management Have a proven ability to design integration architecture required to interface with foundational components such as Active Directory, Exchange and other enterprise platforms Demonstrate a deep knowledge of the Dynamics/Power Automate connector library, how to configure and necessary enterprise requirements for using such connectors. Demonstrate the ability to configure email classification rules, perform entity extraction and manage case handling processes via implementation of power automate and AI builder services Have a deep understanding of how to apply Dataverse as part of a solution Have a Financial Services background, particularly in Capital Markets and Back Office procedures Are able to translate business requirements into technical requirements and solutions Can lead the team and delivery assurance and governance across application development, including technical leadership of junior team members Create PoCs and present to the business with product features WHY JOIN CAPCO? Because you are curious, because you want to know what is going on inside engaging projects with some of the largest banks in the world and because you want to work on projects that transform the financial services industry. We offer: A work culture focused on innovation and creating lasting value for our clients and employees Ongoing learning opportunities to help you acquire new skills or deepen existing expertise A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients A diverse, inclusive, meritocratic culture Enhanced and competitive family friendly benefits, including maternity/adoption/shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement
International Logistics Group
East Grinstead, Sussex
IT Security & Infrastructure Manager Location: East Grinstead - Flexible Hours: 40 hours per week, working 9am 6pm Monday Friday Salary: £60,000 - £75,000 per annum, depending on experience About us We re an award-winning, market-leading 3PL specialising in high-quality order fulfilment and delivery services. ILG customers are premium brands, many in the beauty, fashion and wellbeing sectors. Our mission is to help them succeed. ILG is a people business - we invest in training and development, recognising and rewarding our people s achievements and creating opportunities for them to progress within our business. So, if you want to develop an exciting career, learn from a friendly team and realise your full potential in a fast-growing company, this is the role for you. The role You will be reporting to the IT Director and will be responsible for driving a culture of IT Security best practice within ILG as a subject matter expert, ensuring our systems, processes and controls meet agreed standards. You will also have responsibility to ensure ILG s core IT infrastructure and network is suitably managed, scaled and secured, to meet the requirements of the business. What we are looking for - Previous practical experience working as an IT Manager, IT Security Analyst, Infrastructure/Network engineer, Systems Analyst, or equivalent role. - Familiar with common cyber security attack methods (e.g. Denial of service, phishing, ransomware, and hacking), and knowledge of how to mitigate risk. - Bachelor s degree in computer science, cyber security, or similar field (desirable). - Relevant professional qualifications, e.g. SSCP, CISSP, CISM (desirable). - Knowledge of IT Compliance standard, ISO27001, Cyber Essentials or similar. - Microsoft Azure certified (Azure Administrator Associate / Azure Solutions Architect / Azure Security Engineer) or related qualifications (desirable). - Technical implementation and/or management experience with Azure infrastructure services, Azure Defender and Microsoft Entra ID. - Good practical knowledge of data classification, data confidentiality and applicable laws including GDPR. - IT and Network infrastructure design experience, e.g new site implementations and expansions. - Previous experience writing IT and/or InfoSec policies and procedures. - People management and leadership experience. - Proven ability to work in a high pressure, deadline driven environment. - Excellent communication skills. - Excellent analytical, organizational, and decision-making skills. - ITIL Foundation qualified (desirable). - Budget management skills (desirable). - IT Project management skills. - The role requires you to be able to travel to ILG sites as needed in support of business needs, therefore a driving licence and car is essential. Benefits - Flexible working location, this role can either be office based, hybrid or home based, there will be travel to ILG sites when required - Discretionary company bonus scheme - Pension, Life Assurance, Healthshield Cash Plan and Discount Perks - 22 days holiday (plus Bank Holidays), with the option to buy/sell holiday - Birthday leave - Dedicated rest areas with free tea and coffee plus monthly fruit baskets - Free electric car charging points, at certain sites - Dedicated platform for learning and development - Staff member of the month rewards - Monthly company social events and an annual awards ceremony - Employee assistance programme to promote mental health wellbeing - Cycle to work scheme Please be aware we will be considering applications as we receive them and arranging interviews accordingly. Depending on the volume of applications we receive, we may close this advert ahead of the advertised closing date. For more information about our company or employee benefits, please visit our website. So, if you d like to join us as an IT Security & Infrastructure Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Apr 18, 2024
Full time
IT Security & Infrastructure Manager Location: East Grinstead - Flexible Hours: 40 hours per week, working 9am 6pm Monday Friday Salary: £60,000 - £75,000 per annum, depending on experience About us We re an award-winning, market-leading 3PL specialising in high-quality order fulfilment and delivery services. ILG customers are premium brands, many in the beauty, fashion and wellbeing sectors. Our mission is to help them succeed. ILG is a people business - we invest in training and development, recognising and rewarding our people s achievements and creating opportunities for them to progress within our business. So, if you want to develop an exciting career, learn from a friendly team and realise your full potential in a fast-growing company, this is the role for you. The role You will be reporting to the IT Director and will be responsible for driving a culture of IT Security best practice within ILG as a subject matter expert, ensuring our systems, processes and controls meet agreed standards. You will also have responsibility to ensure ILG s core IT infrastructure and network is suitably managed, scaled and secured, to meet the requirements of the business. What we are looking for - Previous practical experience working as an IT Manager, IT Security Analyst, Infrastructure/Network engineer, Systems Analyst, or equivalent role. - Familiar with common cyber security attack methods (e.g. Denial of service, phishing, ransomware, and hacking), and knowledge of how to mitigate risk. - Bachelor s degree in computer science, cyber security, or similar field (desirable). - Relevant professional qualifications, e.g. SSCP, CISSP, CISM (desirable). - Knowledge of IT Compliance standard, ISO27001, Cyber Essentials or similar. - Microsoft Azure certified (Azure Administrator Associate / Azure Solutions Architect / Azure Security Engineer) or related qualifications (desirable). - Technical implementation and/or management experience with Azure infrastructure services, Azure Defender and Microsoft Entra ID. - Good practical knowledge of data classification, data confidentiality and applicable laws including GDPR. - IT and Network infrastructure design experience, e.g new site implementations and expansions. - Previous experience writing IT and/or InfoSec policies and procedures. - People management and leadership experience. - Proven ability to work in a high pressure, deadline driven environment. - Excellent communication skills. - Excellent analytical, organizational, and decision-making skills. - ITIL Foundation qualified (desirable). - Budget management skills (desirable). - IT Project management skills. - The role requires you to be able to travel to ILG sites as needed in support of business needs, therefore a driving licence and car is essential. Benefits - Flexible working location, this role can either be office based, hybrid or home based, there will be travel to ILG sites when required - Discretionary company bonus scheme - Pension, Life Assurance, Healthshield Cash Plan and Discount Perks - 22 days holiday (plus Bank Holidays), with the option to buy/sell holiday - Birthday leave - Dedicated rest areas with free tea and coffee plus monthly fruit baskets - Free electric car charging points, at certain sites - Dedicated platform for learning and development - Staff member of the month rewards - Monthly company social events and an annual awards ceremony - Employee assistance programme to promote mental health wellbeing - Cycle to work scheme Please be aware we will be considering applications as we receive them and arranging interviews accordingly. Depending on the volume of applications we receive, we may close this advert ahead of the advertised closing date. For more information about our company or employee benefits, please visit our website. So, if you d like to join us as an IT Security & Infrastructure Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Business Unit : Technology Operations & Cyber Security Salary range: £40,000 - 50,000 per annum DOE Location : Hybrid - remote working with occasional travel to office or hub Live to challenge the status quo. Live a life more Virgin. Our Team Working in Security Operations is a big deal as we play a key role in keeping Virgin Money safe. We're at the beginning of an exciting new journey with a big vision as we grow our team and enhance our security and cyber operation. We're seeking curious, technical geniuses who love to ask 'what if?' We're a diverse bunch who love what we do and ensure we have fun along the way. The Identity and Access Management (IAM) Governance team is currently a small but mighty team of five and part of the wider Security Operations area of TOCS. The team's primary responsibility is Governance of Identity within the bank. What you'll be doing Collaborating with technical and business stakeholders to ensure the IAM requirements are understood. Providing expert knowledge and experience in I&A technologies, taking a strategic view to influence and support architectural direction. Influencing the right IAM outcomes for the organisation to reduce risk, increase quality and reduce manual effort. Raising, managing and ownership of risks. Creating and maintaining a roadmap for the supported technologies, building the solution designs Conducting Privilege Access reviews using specialised Identity Governance and Administration tools such as RSA G&L Assisting in driving an IAM improvements programme to improve efficiencies and reduce risk. Keep us safe by providing advice on appropriate IAM controls across a number of technical disciplines. Ensuring compliance with the IAM elements of the Information Security Policy and associated Access Governance Framework Leading and owning technical projects Supporting project teams to ensure our solution designs meet the organisation's strategic needs. Build relationships with third parties and other teams to identify risks and perform remediation involving directory services (such as Active Directory) health and future strategy. We need you to have. Experience of working within an Information Security IAM related discipline Knowledge of IAM concepts such as RBAC, Toxic Combination management, Privileged access management and monitoring. Practical experience and expert knowledge of IAM/PIM and PAM systems and methodologies including the following RSA IG&L, CyberArk PIM, Microsoft Entra/Azure IAM. Experience of positively influencing at a senior level to get the right outcome. A track record of technical leadership with a passion for inspiring, developing and coaching team members including deputising. Gravitas and experience of leading complex technical projects from development through to production It's a bonus if you have but not essential. RSA G&L certification A qualification in a Cyber Security related discipline. Knowledge of Microsoft Entra ID / Azure and certifications. Experience of working in an Agile environment Worked within the Financial Services Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advertised: 15 Apr 2024 GMT Daylight Time Applications close: 29 Apr 2024 GMT Daylight Time
Apr 18, 2024
Full time
Business Unit : Technology Operations & Cyber Security Salary range: £40,000 - 50,000 per annum DOE Location : Hybrid - remote working with occasional travel to office or hub Live to challenge the status quo. Live a life more Virgin. Our Team Working in Security Operations is a big deal as we play a key role in keeping Virgin Money safe. We're at the beginning of an exciting new journey with a big vision as we grow our team and enhance our security and cyber operation. We're seeking curious, technical geniuses who love to ask 'what if?' We're a diverse bunch who love what we do and ensure we have fun along the way. The Identity and Access Management (IAM) Governance team is currently a small but mighty team of five and part of the wider Security Operations area of TOCS. The team's primary responsibility is Governance of Identity within the bank. What you'll be doing Collaborating with technical and business stakeholders to ensure the IAM requirements are understood. Providing expert knowledge and experience in I&A technologies, taking a strategic view to influence and support architectural direction. Influencing the right IAM outcomes for the organisation to reduce risk, increase quality and reduce manual effort. Raising, managing and ownership of risks. Creating and maintaining a roadmap for the supported technologies, building the solution designs Conducting Privilege Access reviews using specialised Identity Governance and Administration tools such as RSA G&L Assisting in driving an IAM improvements programme to improve efficiencies and reduce risk. Keep us safe by providing advice on appropriate IAM controls across a number of technical disciplines. Ensuring compliance with the IAM elements of the Information Security Policy and associated Access Governance Framework Leading and owning technical projects Supporting project teams to ensure our solution designs meet the organisation's strategic needs. Build relationships with third parties and other teams to identify risks and perform remediation involving directory services (such as Active Directory) health and future strategy. We need you to have. Experience of working within an Information Security IAM related discipline Knowledge of IAM concepts such as RBAC, Toxic Combination management, Privileged access management and monitoring. Practical experience and expert knowledge of IAM/PIM and PAM systems and methodologies including the following RSA IG&L, CyberArk PIM, Microsoft Entra/Azure IAM. Experience of positively influencing at a senior level to get the right outcome. A track record of technical leadership with a passion for inspiring, developing and coaching team members including deputising. Gravitas and experience of leading complex technical projects from development through to production It's a bonus if you have but not essential. RSA G&L certification A qualification in a Cyber Security related discipline. Knowledge of Microsoft Entra ID / Azure and certifications. Experience of working in an Agile environment Worked within the Financial Services Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more Up to five extra paid well-being days per year 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt Market-leading pension Free private medical cover, income protection and life assurance Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness Ability to work anywhere in the UK (where the role allows) And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out. We're all about helping you Live a Life More Virgin , so happy to talk flexible working with you. Say hello to Virgin Money We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks. Advertised: 15 Apr 2024 GMT Daylight Time Applications close: 29 Apr 2024 GMT Daylight Time