The Lead Tester will sit within the Kuro Health Product Team and lead functional testing and test co-ordination as the Group moves forward with a number of new IT platform implementations and enhancements.
You will be responsible for ensuring that new developments are thoroughly and meticulously tested, with issues identified and passed back to the developers for further work as well establishing test processes and practices.
With experience of planning and executing test cycles in an agile delivery environment, this role would suit someone with testing experience as part of a test team, wanting to take a first step into a test lead role.
A full-time post, working 37.5 hours per week Monday to Friday. Remote working, but occasional requirement to attend a site office.
Key accountabilities & responsibilities
Works closely with the product owners to determine the scope of testing for each release based on the requirements.
Constructs well structured test plans and test cases, confirms and manages own time against effort estimates.
Agrees testing metrics and success criteria with the product team. Ensures quality criteria are met prior to sign-off for release.
Executes testing against test plans.
Works with product and development resources to ensure that any defects are appropriately recorded and prioritised.
Identifies any risks and issues relating to testing and escalates appropriately.
Tracks progress and QA metrics, communicates the status of testing clearly ensuring all interested parties receive regular updates.
Creates standard test collateral for re-use as required such as test plans, test and defect reports.
Provides knowledge of testing best practice throughout the development lifecycle.
Supports UAT of changes and releases within the business units, including collating and prioritising defects, managing retests and reporting on test progress.
Proactively identifies areas for improvement in testing, establishing and presenting recommendations to the Product Manager.
Demonstrates excellent communication and collaboration within the scrum environment.
Key Relationships
Develops strong relationships with Product, Development and operational delivery teams to ensure that testing can be executed effectively.
Person Specification
Experience - Essential
Functional testing experience in an agile delivery environment and knowledge of software testing.
Experience of creating and maintaining test plans.
Experience of working with 3rd party suppliers.
Experience of working in a cross-functional environment with product owners, business analysts, developers, business testers and operational stakeholders.
Education and qualifications - Desirable
ISTQB/ISEB Testing Certification
Skills and knowledge - Essential
Excellent test planning and co-ordination skills
Understanding of testing best practices
Clear communicator
Skills and knowledge - Essential
Case management and workflow systems
API testing
Behaviour - Essential
Self-motivated and proactive. High levels of commitment and enthusiasm
Happy to get hands dirty where required!
Collaborative style with the ability to influence others
Positive professional attitude to getting things done
Innovative, constantly looking for new opportunities and solutions
Works well as part of a team
Role conditional on passing employee vetting process which includes a 5 year employment reference check, 3 year financial probity and basic criminal disclosure check.
We offer an unrivalled benefits package including flexible working arrangements, enhanced maternity & paternity, medical cash plan, company sick pay, 5% matched pension, up to 27 days paid holiday (subject to length of service increments) plus bank holidays on top and option to top up by 5 days per year through our flexible leave scheme.
Kuro Health actively promotes equality of opportunity for all. We welcome applications from a wide range of candidates with the right mix of talent, skills and potential.
Sep 18, 2023
Full time
The Lead Tester will sit within the Kuro Health Product Team and lead functional testing and test co-ordination as the Group moves forward with a number of new IT platform implementations and enhancements.
You will be responsible for ensuring that new developments are thoroughly and meticulously tested, with issues identified and passed back to the developers for further work as well establishing test processes and practices.
With experience of planning and executing test cycles in an agile delivery environment, this role would suit someone with testing experience as part of a test team, wanting to take a first step into a test lead role.
A full-time post, working 37.5 hours per week Monday to Friday. Remote working, but occasional requirement to attend a site office.
Key accountabilities & responsibilities
Works closely with the product owners to determine the scope of testing for each release based on the requirements.
Constructs well structured test plans and test cases, confirms and manages own time against effort estimates.
Agrees testing metrics and success criteria with the product team. Ensures quality criteria are met prior to sign-off for release.
Executes testing against test plans.
Works with product and development resources to ensure that any defects are appropriately recorded and prioritised.
Identifies any risks and issues relating to testing and escalates appropriately.
Tracks progress and QA metrics, communicates the status of testing clearly ensuring all interested parties receive regular updates.
Creates standard test collateral for re-use as required such as test plans, test and defect reports.
Provides knowledge of testing best practice throughout the development lifecycle.
Supports UAT of changes and releases within the business units, including collating and prioritising defects, managing retests and reporting on test progress.
Proactively identifies areas for improvement in testing, establishing and presenting recommendations to the Product Manager.
Demonstrates excellent communication and collaboration within the scrum environment.
Key Relationships
Develops strong relationships with Product, Development and operational delivery teams to ensure that testing can be executed effectively.
Person Specification
Experience - Essential
Functional testing experience in an agile delivery environment and knowledge of software testing.
Experience of creating and maintaining test plans.
Experience of working with 3rd party suppliers.
Experience of working in a cross-functional environment with product owners, business analysts, developers, business testers and operational stakeholders.
Education and qualifications - Desirable
ISTQB/ISEB Testing Certification
Skills and knowledge - Essential
Excellent test planning and co-ordination skills
Understanding of testing best practices
Clear communicator
Skills and knowledge - Essential
Case management and workflow systems
API testing
Behaviour - Essential
Self-motivated and proactive. High levels of commitment and enthusiasm
Happy to get hands dirty where required!
Collaborative style with the ability to influence others
Positive professional attitude to getting things done
Innovative, constantly looking for new opportunities and solutions
Works well as part of a team
Role conditional on passing employee vetting process which includes a 5 year employment reference check, 3 year financial probity and basic criminal disclosure check.
We offer an unrivalled benefits package including flexible working arrangements, enhanced maternity & paternity, medical cash plan, company sick pay, 5% matched pension, up to 27 days paid holiday (subject to length of service increments) plus bank holidays on top and option to top up by 5 days per year through our flexible leave scheme.
Kuro Health actively promotes equality of opportunity for all. We welcome applications from a wide range of candidates with the right mix of talent, skills and potential.
Ready to maximise your potential?
C&C Group supplies software solutions and services to almost every energy and water company throughout Great Britain.
We are at the dawn of an exciting new era with Smart Grids, as well as Market-wide Half Hourly Settlement (MHHS), which will be one of the biggest changes to the electricity industry to date. This means we are on the lookout for exceptional talent to join our team, as we expand our reach as well as our goals.
Technology is the essence of what we do, but our people make us who we are.
What will I get to do?
We are looking for a highly motivated and experienced Project Manager, who will be responsible for delivering multiple, concurrent, software development projects of varying size and complexity.
Drawing on project delivery and managerial experience, you will work with various stakeholders to ensure projects are delivered on time, in scope, and within budget to meet an expanding change portfolio and new customer requirements.
You can be a part of this very exciting and crucial time for C&C Group and work to ensure we continue to deliver excellence!
What will my day look like?
You will bring your enthusiasm and motivation, alongside your project management skills to:
Lead projects on behalf of C&C Group, liaising directly with both internal and external customers
Manage projects varying in size, from small and medium sized change requests to existing software products, through to larger changes and implementation of new software products.
Manage the delivery of multiple projects running concurrently to multiple customers, adopting best practice project management techniques to achieve project deliverables.
Maintaining communication between project team members and stakeholders via meetings and reporting.
Work directly with our internal Development, Test, Infrastructure, and Security Teams, as well as external parties to develop and revise detailed project plans based on requirements and changing needs.
Work with other Project Managers overseeing and co-ordinating cross-functional initiatives to ensure that time, cost, and quality parameters are monitored and managed.
Monitor project performance to ensure timely delivery, and perform ongoing reviews of project statuses, identify potential project risks, and recommend and implement risk mitigation solutions as approved and as appropriate.
Ensure that all project deliveries are consistent with C&C Group’s ISMS Policies and Procedures.
Report to the Head of Project Management.
More about you
You must have:
Relevant Project Management qualification.
Demonstrable experience of project delivery, ideally covering all aspects of the software development lifecycle, and managing the delivery of complex business and IT change.
Be able to utilise proven project management techniques.
Be able to provide evidence of project planning of medium to large software projects and be proficient in the use of formal scheduling tools.
Demonstrable experience of managing a diverse change portfolio with concurrent initiatives.
Be creative and correctly use the range of resources available in an efficient, engaging, and successful way.
Excellent communication skills with experience of engaging and managing third parties and can assimilate information quickly and accurately.
Experience of producing compelling presentation material at pace, adjusting communication styles to suit different audiences.
Experience of working in a matrix management environment.
Good team player.
Must be able to travel between C&C Group offices and to customer locations, when required.
Nice to have:
Experience in the utilities sector would be beneficial.
Remote Working?
We want our employees to perform at their best, so we offer a flexible working model which means you decide where you want to work.
Want to work from home to meet your deadline in peace? You can do that.
Want to bounce ideas off your colleagues or go for a team lunch? We have comfortable and relaxed offices with fruit, snacks, and hot and cold drinks available; to keep you fuelled for working.
The expectation is to be in the office for 2 days a week to ensure you get up to speed and collaborate with colleagues.
A Company to be proud of
Be more than just a number. As a small to medium sized company, we make it our mission to ensure every employee feels valued and knows that their contribution makes a difference. We want everyone to work in a place where they can thrive, and feel empowered to be themselves, which is why we encourage a diverse, fair, and open workforce.
We offer flexible working to help employees work to their full potential. We also understand that flexibility goes beyond the place of work, and we are here to support our employees in any way we can, including having Mental Health First Aiders on hand to help with more challenging times.
We strive for continuous improvement in how we work, our products and services, our working environments and culture, and our impact on the environment, and we actively encourage our employees to tell us how.
Benefits and Rewards include:
Comprehensive private healthcare for you and your family, including optical and dental, as well as extra cancer care cover and access to mental health support
Employee Assistance Programme
25-27 days holiday, plus public holidays of course
Payroll Giving Scheme – We will match donations made to your chosen charity!
A generous monthly team social budget
Fruit, snacks, and drinks when working in our offices
Electric Vehicle Scheme
Ride to Work Scheme
Extra days annual leave for your wedding/civil partnership
Free on-site car parking
How do I join the C&C Group team?
If this advert sparks excitement as well as matches your aspirations and skills, then apply today!
If this isn’t the right role for you but you would love to work for C&C Group, then please get in touch. We are always looking for clever, smart, innovative, and motivated talent.
Jan 31, 2023
Full time
Ready to maximise your potential?
C&C Group supplies software solutions and services to almost every energy and water company throughout Great Britain.
We are at the dawn of an exciting new era with Smart Grids, as well as Market-wide Half Hourly Settlement (MHHS), which will be one of the biggest changes to the electricity industry to date. This means we are on the lookout for exceptional talent to join our team, as we expand our reach as well as our goals.
Technology is the essence of what we do, but our people make us who we are.
What will I get to do?
We are looking for a highly motivated and experienced Project Manager, who will be responsible for delivering multiple, concurrent, software development projects of varying size and complexity.
Drawing on project delivery and managerial experience, you will work with various stakeholders to ensure projects are delivered on time, in scope, and within budget to meet an expanding change portfolio and new customer requirements.
You can be a part of this very exciting and crucial time for C&C Group and work to ensure we continue to deliver excellence!
What will my day look like?
You will bring your enthusiasm and motivation, alongside your project management skills to:
Lead projects on behalf of C&C Group, liaising directly with both internal and external customers
Manage projects varying in size, from small and medium sized change requests to existing software products, through to larger changes and implementation of new software products.
Manage the delivery of multiple projects running concurrently to multiple customers, adopting best practice project management techniques to achieve project deliverables.
Maintaining communication between project team members and stakeholders via meetings and reporting.
Work directly with our internal Development, Test, Infrastructure, and Security Teams, as well as external parties to develop and revise detailed project plans based on requirements and changing needs.
Work with other Project Managers overseeing and co-ordinating cross-functional initiatives to ensure that time, cost, and quality parameters are monitored and managed.
Monitor project performance to ensure timely delivery, and perform ongoing reviews of project statuses, identify potential project risks, and recommend and implement risk mitigation solutions as approved and as appropriate.
Ensure that all project deliveries are consistent with C&C Group’s ISMS Policies and Procedures.
Report to the Head of Project Management.
More about you
You must have:
Relevant Project Management qualification.
Demonstrable experience of project delivery, ideally covering all aspects of the software development lifecycle, and managing the delivery of complex business and IT change.
Be able to utilise proven project management techniques.
Be able to provide evidence of project planning of medium to large software projects and be proficient in the use of formal scheduling tools.
Demonstrable experience of managing a diverse change portfolio with concurrent initiatives.
Be creative and correctly use the range of resources available in an efficient, engaging, and successful way.
Excellent communication skills with experience of engaging and managing third parties and can assimilate information quickly and accurately.
Experience of producing compelling presentation material at pace, adjusting communication styles to suit different audiences.
Experience of working in a matrix management environment.
Good team player.
Must be able to travel between C&C Group offices and to customer locations, when required.
Nice to have:
Experience in the utilities sector would be beneficial.
Remote Working?
We want our employees to perform at their best, so we offer a flexible working model which means you decide where you want to work.
Want to work from home to meet your deadline in peace? You can do that.
Want to bounce ideas off your colleagues or go for a team lunch? We have comfortable and relaxed offices with fruit, snacks, and hot and cold drinks available; to keep you fuelled for working.
The expectation is to be in the office for 2 days a week to ensure you get up to speed and collaborate with colleagues.
A Company to be proud of
Be more than just a number. As a small to medium sized company, we make it our mission to ensure every employee feels valued and knows that their contribution makes a difference. We want everyone to work in a place where they can thrive, and feel empowered to be themselves, which is why we encourage a diverse, fair, and open workforce.
We offer flexible working to help employees work to their full potential. We also understand that flexibility goes beyond the place of work, and we are here to support our employees in any way we can, including having Mental Health First Aiders on hand to help with more challenging times.
We strive for continuous improvement in how we work, our products and services, our working environments and culture, and our impact on the environment, and we actively encourage our employees to tell us how.
Benefits and Rewards include:
Comprehensive private healthcare for you and your family, including optical and dental, as well as extra cancer care cover and access to mental health support
Employee Assistance Programme
25-27 days holiday, plus public holidays of course
Payroll Giving Scheme – We will match donations made to your chosen charity!
A generous monthly team social budget
Fruit, snacks, and drinks when working in our offices
Electric Vehicle Scheme
Ride to Work Scheme
Extra days annual leave for your wedding/civil partnership
Free on-site car parking
How do I join the C&C Group team?
If this advert sparks excitement as well as matches your aspirations and skills, then apply today!
If this isn’t the right role for you but you would love to work for C&C Group, then please get in touch. We are always looking for clever, smart, innovative, and motivated talent.
Digital Delivery Manager
Closing date: 29 January 2023
Location: Flexible
Salary: £41,150 - £46,147 (Grade 7)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number : 203412
Job Description
We’re looking for an experienced agile delivery manager to join our growing Digital Services Team.
As the first Delivery Manager in our team, you’ll join us at an exciting time. This is an opportunity to shape our approach to delivering agile products and services and help support Natural Resources Wales in our work to tackle the climate and nature emergencies.
Over a million people access information and services on the Natural Resources Wales website every year. These include helping businesses comply with environmental regulations to protect the Welsh environment and helping house holders understand their flood risk and prepare for flooding. It’s also an important platform for other public bodies and used by policy makers to access the evidence they need to help make decisions. And much more in-between!
Working in a multidisciplinary team, your mission will be to take a user-centred design approach to continuously build, test and support the Natural Resources Wales website and intranet platforms. Your role will be to help create the right environment for your delivery teams by removing blockers and challenging the status quo, to enable the team to succeed.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Be an advocate for agile and digital, sharing best practice with NRW and Welsh public sector colleagues through communities of practice.
Have substantial experience in agile delivery, of complex or multiple digital products, gained from working in a number of different organisations or in different roles or functions within a single organisation.
Be able to explain complex technical concepts in plain Englis
Planning and managing digital products and services in an agile environment, ensuring that projects keep within budget.
Experience of agile coaching
Experience of a range of delivery tools (e.g. Trello, Jira, etc.) and remote working tools (Slack, Google Hangouts, Zoom, etc.). Managing and prioritising multiple products/services simultaneously.
Experience of identifying and mitigating risks.
Strong interpersonal skills, including experience of establishing and maintaining strong networks across teams.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Dec 09, 2022
Full time
Digital Delivery Manager
Closing date: 29 January 2023
Location: Flexible
Salary: £41,150 - £46,147 (Grade 7)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number : 203412
Job Description
We’re looking for an experienced agile delivery manager to join our growing Digital Services Team.
As the first Delivery Manager in our team, you’ll join us at an exciting time. This is an opportunity to shape our approach to delivering agile products and services and help support Natural Resources Wales in our work to tackle the climate and nature emergencies.
Over a million people access information and services on the Natural Resources Wales website every year. These include helping businesses comply with environmental regulations to protect the Welsh environment and helping house holders understand their flood risk and prepare for flooding. It’s also an important platform for other public bodies and used by policy makers to access the evidence they need to help make decisions. And much more in-between!
Working in a multidisciplinary team, your mission will be to take a user-centred design approach to continuously build, test and support the Natural Resources Wales website and intranet platforms. Your role will be to help create the right environment for your delivery teams by removing blockers and challenging the status quo, to enable the team to succeed.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Be an advocate for agile and digital, sharing best practice with NRW and Welsh public sector colleagues through communities of practice.
Have substantial experience in agile delivery, of complex or multiple digital products, gained from working in a number of different organisations or in different roles or functions within a single organisation.
Be able to explain complex technical concepts in plain Englis
Planning and managing digital products and services in an agile environment, ensuring that projects keep within budget.
Experience of agile coaching
Experience of a range of delivery tools (e.g. Trello, Jira, etc.) and remote working tools (Slack, Google Hangouts, Zoom, etc.). Managing and prioritising multiple products/services simultaneously.
Experience of identifying and mitigating risks.
Strong interpersonal skills, including experience of establishing and maintaining strong networks across teams.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Aug 19, 2022
Full time
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Reporting to the Business Support Manager - Business Intelligence, the Business Intelligence – Business Analyst will work closely with both technical and business teams across the company to understand, document and deliver data requirements associated with significant business problems and opportunities. This exciting new opportunity is in a fast-paced dynamic environment working on High Profile Data Projects , to identify and understand significant business improvements and opportunities to ensure Data is at the forefront of decision making process.
As a Business Analyst in Business Intelligence at Jet2.com & Jet2holidays , you will be a key part of the team to ensure successful delivery of initiatives and projects meet the overall needs of the end user. Jet2 Business Analysts are passionate about delivering the best for our customers. We are proactive and work as One Team to achieve results.
You will be expected to drive data initiatives from inception to the point of go live. Our Business Analysts in Business Intelligence are experts in data transformation projects and advocates for best practice data management across our organisation. We will expect you to facilitate stakeholder/technical workshops, displaying skill in interviewing, effective questioning and have be able to challenge requirements. You will work alongside a team of Data Developers and Testers to build products that meet the requirements and acceptance criteria you have defined and documented. Jet2 practises Agile d elivery methodologies. You will be expected to lead the introduction of Epics, Feature and Stories to the delivery teams through session such as ‘ 3 Amigos ’ and Estimation Sessions. You will utilise your toolkit of analysis techniques to best represent the business needs and requirements, to collaborate with the delivery team to create a solution that is suitable for the desired use case, overall vision and requirements.
Any of the above outputs should be shared with the Product Owner and you should support them with effective prioritisation of the backlog, perhaps providing recommendations based on your understanding. During your analysis, you should work closely with technical teams and stakeholders to help them understand the requirements and any potential technical limitations that may impact the solution.
You will support delivery planning by having all analysis ready, well defined and pointed. You should support delivery of the stories throughout the delivery cycle. Most importantly, our Business Analysts don’t just stop at the capture of requirements, we collaborate within our development teams to take ideas from concept through to a solution. Understanding any areas of risk, dependencies, compliance and impacts. You will be expected to support the definition of test complete and aid demonstrations and User Acceptance Testing session of new data products and solutions. Working together with your team will be key to your personal success and key to project delivery. You will be required to work closely with Product Owners , Product Managers , Technical Specialists and other Business Analysts . Ultimately, we operate as a team, supporting one another to get the job done.
The successful candidate will have a minimum experience of 2 years working as a Business Analyst with both Waterfall and Agile methodologies and of in-house software development ideally within a Data Background . You will be personable, proactive and confident in your approach and have strong stakeholder management skills, being a confident communicator. You must be comfortable working in a fast-paced environment , managing competing workloads and capable of effectively prioritising to meet deadlines.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays !!
Mar 06, 2021
Full time
Reporting to the Business Support Manager - Business Intelligence, the Business Intelligence – Business Analyst will work closely with both technical and business teams across the company to understand, document and deliver data requirements associated with significant business problems and opportunities. This exciting new opportunity is in a fast-paced dynamic environment working on High Profile Data Projects , to identify and understand significant business improvements and opportunities to ensure Data is at the forefront of decision making process.
As a Business Analyst in Business Intelligence at Jet2.com & Jet2holidays , you will be a key part of the team to ensure successful delivery of initiatives and projects meet the overall needs of the end user. Jet2 Business Analysts are passionate about delivering the best for our customers. We are proactive and work as One Team to achieve results.
You will be expected to drive data initiatives from inception to the point of go live. Our Business Analysts in Business Intelligence are experts in data transformation projects and advocates for best practice data management across our organisation. We will expect you to facilitate stakeholder/technical workshops, displaying skill in interviewing, effective questioning and have be able to challenge requirements. You will work alongside a team of Data Developers and Testers to build products that meet the requirements and acceptance criteria you have defined and documented. Jet2 practises Agile d elivery methodologies. You will be expected to lead the introduction of Epics, Feature and Stories to the delivery teams through session such as ‘ 3 Amigos ’ and Estimation Sessions. You will utilise your toolkit of analysis techniques to best represent the business needs and requirements, to collaborate with the delivery team to create a solution that is suitable for the desired use case, overall vision and requirements.
Any of the above outputs should be shared with the Product Owner and you should support them with effective prioritisation of the backlog, perhaps providing recommendations based on your understanding. During your analysis, you should work closely with technical teams and stakeholders to help them understand the requirements and any potential technical limitations that may impact the solution.
You will support delivery planning by having all analysis ready, well defined and pointed. You should support delivery of the stories throughout the delivery cycle. Most importantly, our Business Analysts don’t just stop at the capture of requirements, we collaborate within our development teams to take ideas from concept through to a solution. Understanding any areas of risk, dependencies, compliance and impacts. You will be expected to support the definition of test complete and aid demonstrations and User Acceptance Testing session of new data products and solutions. Working together with your team will be key to your personal success and key to project delivery. You will be required to work closely with Product Owners , Product Managers , Technical Specialists and other Business Analysts . Ultimately, we operate as a team, supporting one another to get the job done.
The successful candidate will have a minimum experience of 2 years working as a Business Analyst with both Waterfall and Agile methodologies and of in-house software development ideally within a Data Background . You will be personable, proactive and confident in your approach and have strong stakeholder management skills, being a confident communicator. You must be comfortable working in a fast-paced environment , managing competing workloads and capable of effectively prioritising to meet deadlines.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays !!
For over 50 years we have been helping its clients deliver better business financing. Today, our products and services are used by over 120 banks and finance providers worldwide. Our flexible end-to-end platform offers them everything they need to provide an extensive range of financing products, smoothly and securely. From institutional lenders to SME specialists, our software gives our clients the agility to create new and innovative finance products that help their customers thrive. Headquartered in London, and with regional offices in California and Singapore, Lendscape employs over 200 people around the world. We continue to grow and evolve, building on our heritage while keeping pace with the changing demands of the financial software sector. About the role and our Engineering team Joining our team is an exciting opportunity to be apart of a growing bunch. As a member of a team that is spread across various parts of the world, you will gain exposure to diverse cultures and perspectives. Being a part of Lendscape while we are venturing into new countries puts you at the forefront of expansion! Our Software Engineering team is our biggest function, with 80 colleagues spread across 9 squads they play a key role ensuring we continue to be leaders in our field. We have some exciting new developments and are committed to introducing 3 additional teams to take us to over 100 colleagues in Engineering. You will be responsible for both manual and automated testing, using analytical and technical skills to have a direct impact of the quality of the software we create and deliver. How you will make a difference The Quality Lead will be responsible for leading and managing the quality assurance function within the Engineering department. The primary focus of the role is to ensure the delivery of high-quality software products through the implementation and continuous improvement of quality processes and methodologies. You are responsible for Developing and executing a comprehensive quality strategy aligned with organisational goals. Leading and mentoring a team of quality assurance professionals. Collaborating with cross-functional teams to integrate quality practices throughout the software development lifecycle. Defining, implementing and continuously monitoring quality standards, procedures, and best practices with emphasis on rigour across the three. Establishing and monitoring key performance indicators (KPIs) to measure and improve software quality. Conducting regular audits and assessments to identify areas for improvement. Overseeing the creation and execution of test plans, test cases, and test scripts. Staying abreast of industry trends and advancements in quality assurance and software testing. Driving continuous improvement initiatives to enhance overall software development efficiency and quality. Technical requirements In-depth understanding of quality assurance methodologies such as Agile, Scrum, and DevOps. Experience in implementing and managing QA processes throughout the software development lifecycle. Proficiency in using testing tools and frameworks for both manual and automated testing. Knowledge of automation tools such as Cypress, Selenium, JUnit, TestNG, or equivalent. Very strong expertise in test automation, including the ability to design, develop, and maintain automated test scripts. Competency in at least one programming language (e.g., Java, Python, C#) to facilitate automated testing and scripting. Experience with bug tracking and project management tools (e.g., Jira, Bugzilla) to manage and prioritize quality issues. Proficient in version control systems (e.g., Git) to ensure proper code management and collaboration within development teams. Understanding of performance testing concepts and tools (e.g., Apache JMeter, LoadRunner) to assess software scalability and performance. Knowledge of security testing practices and tools to identify and mitigate potential vulnerabilities in software applications. Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and their testing capabilities. Experience in testing mobile applications on various platforms (iOS, Android) and devices. Understanding of data management principles and proficiency in SQL for database testing. Skills and experience Proven experience in a leadership role within quality assurance or software testing. In-depth knowledge of quality assurance methodologies, tools, and best practices. Strong understanding of the software development lifecycle. Excellent analytical and problem-solving skills. Exceptional communication and interpersonal skills. Ability to influence and collaborate with cross-functional teams. Knowledge of continuous integration and continuous delivery (CI/CD) practices. Bachelor's/Master's degree in Computer Science, Software Engineering, or related field. Minimum of five years of experience in quality assurance/testing roles. Experience in a leadership or managerial position advantageous. What's in it for you Private medical care and cash plan Flexible working hours Continuous training Cycle scheme and sponsored gym Learning and development Wellness and mindfulness perks Colleague volunteering Life assurance Work alongside a team developing and delivering innovative technology that creates huge value for a variety of local and international clients Our culture We are very proud of our culture and our way of working. Below are our shared values and behaviours that make up our work environment and our day-to-day experience at Lendscape. Achieve great things, together: We are supportive and empathetic, always available to lend a hand when needed. Go above and beyond for customers: We are customer centric and give 100% to deliver exceptional outcomes. Everyone is willing to go the extra mile to solve the customer's biggest challenges and help them get ahead. Embrace every opportunity: We're inspired by opportunities to sustainably grow ourselves. Lendscape and our customers. Rise to the challenge: We are self-motivated, empowered with flexibility and autonomy to work in our best way. What to expect We appreciate you taking the time to apply to this role with us, and we are committed to making your journey with us as positive as possible. Interviews are a team effort and we're keen to address any queries you may have and to determine if you equally feel if we are the right choice for your career. Should your application be selected for an interview the process will be an initial conversation with our Talent Partner Safa Mohamoud. During this conversation we will explore your background, a broad overview of your skillset and what drives you. This will be followed by a conversation with our Head of Engineering, Jon Jenkins to dive deeper into your experience and equally for you to ask in depth questions about the role. You will also have the opportunity to meet with some of the members of the Engineering team to understand our ways of working a bit better. Lendscape is for everyone Lendscape is passionate about ensuring that we remain a top performing business and a fantastic place to work - a place where everyone is comfortable to work. We're a business that values equal opportunities for all and we celebrate the unique and diverse backgrounds and experiences of each individual. Interested but not sure you tick every box? We recognize that skills and experience can be gained in various ways, and we encourage you to apply for a role at our company, even if you feel your background might not perfectly align with the position. We look forward to connecting with you.
Apr 19, 2024
Full time
For over 50 years we have been helping its clients deliver better business financing. Today, our products and services are used by over 120 banks and finance providers worldwide. Our flexible end-to-end platform offers them everything they need to provide an extensive range of financing products, smoothly and securely. From institutional lenders to SME specialists, our software gives our clients the agility to create new and innovative finance products that help their customers thrive. Headquartered in London, and with regional offices in California and Singapore, Lendscape employs over 200 people around the world. We continue to grow and evolve, building on our heritage while keeping pace with the changing demands of the financial software sector. About the role and our Engineering team Joining our team is an exciting opportunity to be apart of a growing bunch. As a member of a team that is spread across various parts of the world, you will gain exposure to diverse cultures and perspectives. Being a part of Lendscape while we are venturing into new countries puts you at the forefront of expansion! Our Software Engineering team is our biggest function, with 80 colleagues spread across 9 squads they play a key role ensuring we continue to be leaders in our field. We have some exciting new developments and are committed to introducing 3 additional teams to take us to over 100 colleagues in Engineering. You will be responsible for both manual and automated testing, using analytical and technical skills to have a direct impact of the quality of the software we create and deliver. How you will make a difference The Quality Lead will be responsible for leading and managing the quality assurance function within the Engineering department. The primary focus of the role is to ensure the delivery of high-quality software products through the implementation and continuous improvement of quality processes and methodologies. You are responsible for Developing and executing a comprehensive quality strategy aligned with organisational goals. Leading and mentoring a team of quality assurance professionals. Collaborating with cross-functional teams to integrate quality practices throughout the software development lifecycle. Defining, implementing and continuously monitoring quality standards, procedures, and best practices with emphasis on rigour across the three. Establishing and monitoring key performance indicators (KPIs) to measure and improve software quality. Conducting regular audits and assessments to identify areas for improvement. Overseeing the creation and execution of test plans, test cases, and test scripts. Staying abreast of industry trends and advancements in quality assurance and software testing. Driving continuous improvement initiatives to enhance overall software development efficiency and quality. Technical requirements In-depth understanding of quality assurance methodologies such as Agile, Scrum, and DevOps. Experience in implementing and managing QA processes throughout the software development lifecycle. Proficiency in using testing tools and frameworks for both manual and automated testing. Knowledge of automation tools such as Cypress, Selenium, JUnit, TestNG, or equivalent. Very strong expertise in test automation, including the ability to design, develop, and maintain automated test scripts. Competency in at least one programming language (e.g., Java, Python, C#) to facilitate automated testing and scripting. Experience with bug tracking and project management tools (e.g., Jira, Bugzilla) to manage and prioritize quality issues. Proficient in version control systems (e.g., Git) to ensure proper code management and collaboration within development teams. Understanding of performance testing concepts and tools (e.g., Apache JMeter, LoadRunner) to assess software scalability and performance. Knowledge of security testing practices and tools to identify and mitigate potential vulnerabilities in software applications. Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and their testing capabilities. Experience in testing mobile applications on various platforms (iOS, Android) and devices. Understanding of data management principles and proficiency in SQL for database testing. Skills and experience Proven experience in a leadership role within quality assurance or software testing. In-depth knowledge of quality assurance methodologies, tools, and best practices. Strong understanding of the software development lifecycle. Excellent analytical and problem-solving skills. Exceptional communication and interpersonal skills. Ability to influence and collaborate with cross-functional teams. Knowledge of continuous integration and continuous delivery (CI/CD) practices. Bachelor's/Master's degree in Computer Science, Software Engineering, or related field. Minimum of five years of experience in quality assurance/testing roles. Experience in a leadership or managerial position advantageous. What's in it for you Private medical care and cash plan Flexible working hours Continuous training Cycle scheme and sponsored gym Learning and development Wellness and mindfulness perks Colleague volunteering Life assurance Work alongside a team developing and delivering innovative technology that creates huge value for a variety of local and international clients Our culture We are very proud of our culture and our way of working. Below are our shared values and behaviours that make up our work environment and our day-to-day experience at Lendscape. Achieve great things, together: We are supportive and empathetic, always available to lend a hand when needed. Go above and beyond for customers: We are customer centric and give 100% to deliver exceptional outcomes. Everyone is willing to go the extra mile to solve the customer's biggest challenges and help them get ahead. Embrace every opportunity: We're inspired by opportunities to sustainably grow ourselves. Lendscape and our customers. Rise to the challenge: We are self-motivated, empowered with flexibility and autonomy to work in our best way. What to expect We appreciate you taking the time to apply to this role with us, and we are committed to making your journey with us as positive as possible. Interviews are a team effort and we're keen to address any queries you may have and to determine if you equally feel if we are the right choice for your career. Should your application be selected for an interview the process will be an initial conversation with our Talent Partner Safa Mohamoud. During this conversation we will explore your background, a broad overview of your skillset and what drives you. This will be followed by a conversation with our Head of Engineering, Jon Jenkins to dive deeper into your experience and equally for you to ask in depth questions about the role. You will also have the opportunity to meet with some of the members of the Engineering team to understand our ways of working a bit better. Lendscape is for everyone Lendscape is passionate about ensuring that we remain a top performing business and a fantastic place to work - a place where everyone is comfortable to work. We're a business that values equal opportunities for all and we celebrate the unique and diverse backgrounds and experiences of each individual. Interested but not sure you tick every box? We recognize that skills and experience can be gained in various ways, and we encourage you to apply for a role at our company, even if you feel your background might not perfectly align with the position. We look forward to connecting with you.
Solid understanding of hybrid and multi-cloud environments, DevOps, CI/CD and SRE Implementation of DevSecOps models along with necessary tooling, business change and processes. Implementing product centric operating model- Focussing on building the right product, cultivating right ways of working and managing the flow of value from concept to delivery Senior Manager - Cloud DevOps Architect Salary: 80,000 - 90,500 p/a (plus pension contribution, healthcare options and bonus) Base Location: (London/Manchester/Glasgow) Part Remote / Hybrid / UK-wide Why This Role We provide a host of opportunities for learning and certification through internal and partner led programmes. Client engagements give you the opportunity to work with our leadership and experienced consulting management, where you can learn from them, challenge them and accelerate your hands-on experience, delivery capability and industry insights. You'll learn how we write compelling client propositions, structure and lead high-profile transformation, and gain hands-on exposure to leading technologies, often taking an idea from a concept to a vision, to strategy and then execution. We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients. There are monthly team drinks, and it's a chance to connect face-to-face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office on Fridays to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new - sometimes even pizza-making or shuffle boarding. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. We'd Love to Meet Someone With You will bring experience in transformation through technology and optimize the way clients operate. Comfortable at working in a technology-driven environment, you will bring proven skills and experience in the following: Solid understanding of hybrid and multi-cloud environments, DevOps, CI/CD and SRE Implementation of DevSecOps models along with necessary tooling, business change and processes. Implementing product centric operating model- Focussing on building the right product, cultivating right ways of working and managing the flow of value from concept to delivery Experience in DevX, assessment of current development environment and implementing solutions that lead to more efficient, effective, and secure software development environment. Experience in lean process design and use of lean techniques like Value stream mapping to identify and remove waste from the system. Consulting/Coaching experience in implementing new ways of working and enabling agile delivery transformation. Enabling continuous delivery while ensuring reliability, quality, observability, and performance Understanding of build and deployment pipelines, test driven development, automated testing, Test data management, automated Environment provisioning, Version control, Monitoring and alerting and DevOps enablers. Understanding of observability and monitoring platform; Experience of having collaborated with developers to implement and improve observability and monitoring practices is preferred. Experience in leveraging DORA framework to effectively improve the performance of DevOps teams - Desired. Experience in defining OKRs/KPIs, setting up process/systems to measure, track and take corrective actions to drive speed, productivity, and quality improvements. Security and governance models for cloud engineering and operations -Desired Driving IT and business automation across product management, engineering, and operations -Desired ITIL and service management Being comfortable in a client-facing role, with previously consulting or advisory experience. To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact Aaron Perdesi on 83zero Consulting Limited is a boutique consultancy specialising in Software Development & Agile within the UK. We provide high quality interim and permanent senior IT professionals.
Apr 19, 2024
Full time
Solid understanding of hybrid and multi-cloud environments, DevOps, CI/CD and SRE Implementation of DevSecOps models along with necessary tooling, business change and processes. Implementing product centric operating model- Focussing on building the right product, cultivating right ways of working and managing the flow of value from concept to delivery Senior Manager - Cloud DevOps Architect Salary: 80,000 - 90,500 p/a (plus pension contribution, healthcare options and bonus) Base Location: (London/Manchester/Glasgow) Part Remote / Hybrid / UK-wide Why This Role We provide a host of opportunities for learning and certification through internal and partner led programmes. Client engagements give you the opportunity to work with our leadership and experienced consulting management, where you can learn from them, challenge them and accelerate your hands-on experience, delivery capability and industry insights. You'll learn how we write compelling client propositions, structure and lead high-profile transformation, and gain hands-on exposure to leading technologies, often taking an idea from a concept to a vision, to strategy and then execution. We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients. There are monthly team drinks, and it's a chance to connect face-to-face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office on Fridays to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new - sometimes even pizza-making or shuffle boarding. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. We'd Love to Meet Someone With You will bring experience in transformation through technology and optimize the way clients operate. Comfortable at working in a technology-driven environment, you will bring proven skills and experience in the following: Solid understanding of hybrid and multi-cloud environments, DevOps, CI/CD and SRE Implementation of DevSecOps models along with necessary tooling, business change and processes. Implementing product centric operating model- Focussing on building the right product, cultivating right ways of working and managing the flow of value from concept to delivery Experience in DevX, assessment of current development environment and implementing solutions that lead to more efficient, effective, and secure software development environment. Experience in lean process design and use of lean techniques like Value stream mapping to identify and remove waste from the system. Consulting/Coaching experience in implementing new ways of working and enabling agile delivery transformation. Enabling continuous delivery while ensuring reliability, quality, observability, and performance Understanding of build and deployment pipelines, test driven development, automated testing, Test data management, automated Environment provisioning, Version control, Monitoring and alerting and DevOps enablers. Understanding of observability and monitoring platform; Experience of having collaborated with developers to implement and improve observability and monitoring practices is preferred. Experience in leveraging DORA framework to effectively improve the performance of DevOps teams - Desired. Experience in defining OKRs/KPIs, setting up process/systems to measure, track and take corrective actions to drive speed, productivity, and quality improvements. Security and governance models for cloud engineering and operations -Desired Driving IT and business automation across product management, engineering, and operations -Desired ITIL and service management Being comfortable in a client-facing role, with previously consulting or advisory experience. To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact Aaron Perdesi on 83zero Consulting Limited is a boutique consultancy specialising in Software Development & Agile within the UK. We provide high quality interim and permanent senior IT professionals.
Berry Recruitment are NOW hiring for a 1st Line IT Support for a manufacturing organisation based in Witney, this role will be providing 1st line support services to the site in Witney, the factory in Leeds and their sister company based in Portsmouth. Working under the leadership of the IT manager you will be the 1st line IT support contact handling and recording issues as they arise from internal staff as well as external support companies. This is an exciting new opportunity for a new client of Berry Recruitment, and we are eager to talk to locally based candidates who are looking to start their career in the IT Sector. Role: 1st Line IT Support Location: Witney, Oxfordshire Hours - Monday - Friday - 09:00 - 17:00 (16:30 Finish Time on Friday) Salary: £25,000 - £26,500 Per Annum Holiday Entitlement: 25 Days Annual Leave About the role: As 1st Line IT Support, your duties will be: Recording and handling IT tasks, including account management and day-to-day IT issues Working with local IT colleagues and Group colleagues to perform tasks including, but limited to, creation of user accounts; email retention and contact management. ERP system control - working alongside Group colleagues to perform tasks including, account creation and maintenance; handling and resolving first line support issues with the system relating to printing, scanners, and user daily tasks. Hardware management, supporting the repair and maintenance of all hardware IT products including, PC's, printers, telephones, mobile devices, and network devices. Keeping track of asset lists and user assignment documentation Software support and management. The majority of devices are attached to a Windows managed domain network where computer and user accounts are controlled. Tasks will include, create, and delete user accounts; control network access; monitor system performance across a platform of software packages and work with the IT team to aid in solution support and feedback any reported anomalies. The IT Department has relationships with external suppliers of products and services. The role will include working with these companies to help with communication regarding system support and order management to ensure suppliers meet their delivery commitments. About you: Excellent organisational skills, proactive and attention to detail Strong analytical and problem-solving skills with ability to prioritise and work efficiently. Ability to function well in a high-paced and, at times, stressful environment. Proficient with Microsoft Office Suite or related software Experience within IT Service delivery would be advantageous but not essential. Experience in delivery high levels of customer service. Experience using helpdesk applications would be advantageous. No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!" For more information and to apply, contact the Oxford branch of Berry Recruitment - or click 'Apply Now' to submit your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Apr 19, 2024
Full time
Berry Recruitment are NOW hiring for a 1st Line IT Support for a manufacturing organisation based in Witney, this role will be providing 1st line support services to the site in Witney, the factory in Leeds and their sister company based in Portsmouth. Working under the leadership of the IT manager you will be the 1st line IT support contact handling and recording issues as they arise from internal staff as well as external support companies. This is an exciting new opportunity for a new client of Berry Recruitment, and we are eager to talk to locally based candidates who are looking to start their career in the IT Sector. Role: 1st Line IT Support Location: Witney, Oxfordshire Hours - Monday - Friday - 09:00 - 17:00 (16:30 Finish Time on Friday) Salary: £25,000 - £26,500 Per Annum Holiday Entitlement: 25 Days Annual Leave About the role: As 1st Line IT Support, your duties will be: Recording and handling IT tasks, including account management and day-to-day IT issues Working with local IT colleagues and Group colleagues to perform tasks including, but limited to, creation of user accounts; email retention and contact management. ERP system control - working alongside Group colleagues to perform tasks including, account creation and maintenance; handling and resolving first line support issues with the system relating to printing, scanners, and user daily tasks. Hardware management, supporting the repair and maintenance of all hardware IT products including, PC's, printers, telephones, mobile devices, and network devices. Keeping track of asset lists and user assignment documentation Software support and management. The majority of devices are attached to a Windows managed domain network where computer and user accounts are controlled. Tasks will include, create, and delete user accounts; control network access; monitor system performance across a platform of software packages and work with the IT team to aid in solution support and feedback any reported anomalies. The IT Department has relationships with external suppliers of products and services. The role will include working with these companies to help with communication regarding system support and order management to ensure suppliers meet their delivery commitments. About you: Excellent organisational skills, proactive and attention to detail Strong analytical and problem-solving skills with ability to prioritise and work efficiently. Ability to function well in a high-paced and, at times, stressful environment. Proficient with Microsoft Office Suite or related software Experience within IT Service delivery would be advantageous but not essential. Experience in delivery high levels of customer service. Experience using helpdesk applications would be advantageous. No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!" For more information and to apply, contact the Oxford branch of Berry Recruitment - or click 'Apply Now' to submit your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Solid understanding of hybrid and multi-cloud environments, DevOps, CI/CD and SRE Implementation of DevSecOps models along with necessary tooling, business change and processes. Implementing product centric operating model- Focussing on building the right product, cultivating right ways of working and managing the flow of value from concept to delivery Senior Manager - Cloud DevOps Architect Salary: 80,000 - 90,500 p/a (plus pension contribution, healthcare options and bonus) Base Location: (London/Manchester/Glasgow) Part Remote / Hybrid / UK-wide Why This Role We provide a host of opportunities for learning and certification through internal and partner led programmes. Client engagements give you the opportunity to work with our leadership and experienced consulting management, where you can learn from them, challenge them and accelerate your hands-on experience, delivery capability and industry insights. You'll learn how we write compelling client propositions, structure and lead high-profile transformation, and gain hands-on exposure to leading technologies, often taking an idea from a concept to a vision, to strategy and then execution. We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients. There are monthly team drinks, and it's a chance to connect face-to-face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office on Fridays to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new - sometimes even pizza-making or shuffle boarding. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. We'd Love to Meet Someone With You will bring experience in transformation through technology and optimize the way clients operate. Comfortable at working in a technology-driven environment, you will bring proven skills and experience in the following: Solid understanding of hybrid and multi-cloud environments, DevOps, CI/CD and SRE Implementation of DevSecOps models along with necessary tooling, business change and processes. Implementing product centric operating model- Focussing on building the right product, cultivating right ways of working and managing the flow of value from concept to delivery Experience in DevX, assessment of current development environment and implementing solutions that lead to more efficient, effective, and secure software development environment. Experience in lean process design and use of lean techniques like Value stream mapping to identify and remove waste from the system. Consulting/Coaching experience in implementing new ways of working and enabling agile delivery transformation. Enabling continuous delivery while ensuring reliability, quality, observability, and performance Understanding of build and deployment pipelines, test driven development, automated testing, Test data management, automated Environment provisioning, Version control, Monitoring and alerting and DevOps enablers. Understanding of observability and monitoring platform; Experience of having collaborated with developers to implement and improve observability and monitoring practices is preferred. Experience in leveraging DORA framework to effectively improve the performance of DevOps teams - Desired. Experience in defining OKRs/KPIs, setting up process/systems to measure, track and take corrective actions to drive speed, productivity, and quality improvements. Security and governance models for cloud engineering and operations -Desired Driving IT and business automation across product management, engineering, and operations -Desired ITIL and service management Being comfortable in a client-facing role, with previously consulting or advisory experience. To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact Aaron Perdesi on 83zero Consulting Limited is a boutique consultancy specialising in Software Development & Agile within the UK. We provide high quality interim and permanent senior IT professionals.
Apr 19, 2024
Full time
Solid understanding of hybrid and multi-cloud environments, DevOps, CI/CD and SRE Implementation of DevSecOps models along with necessary tooling, business change and processes. Implementing product centric operating model- Focussing on building the right product, cultivating right ways of working and managing the flow of value from concept to delivery Senior Manager - Cloud DevOps Architect Salary: 80,000 - 90,500 p/a (plus pension contribution, healthcare options and bonus) Base Location: (London/Manchester/Glasgow) Part Remote / Hybrid / UK-wide Why This Role We provide a host of opportunities for learning and certification through internal and partner led programmes. Client engagements give you the opportunity to work with our leadership and experienced consulting management, where you can learn from them, challenge them and accelerate your hands-on experience, delivery capability and industry insights. You'll learn how we write compelling client propositions, structure and lead high-profile transformation, and gain hands-on exposure to leading technologies, often taking an idea from a concept to a vision, to strategy and then execution. We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients. There are monthly team drinks, and it's a chance to connect face-to-face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office on Fridays to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new - sometimes even pizza-making or shuffle boarding. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. We'd Love to Meet Someone With You will bring experience in transformation through technology and optimize the way clients operate. Comfortable at working in a technology-driven environment, you will bring proven skills and experience in the following: Solid understanding of hybrid and multi-cloud environments, DevOps, CI/CD and SRE Implementation of DevSecOps models along with necessary tooling, business change and processes. Implementing product centric operating model- Focussing on building the right product, cultivating right ways of working and managing the flow of value from concept to delivery Experience in DevX, assessment of current development environment and implementing solutions that lead to more efficient, effective, and secure software development environment. Experience in lean process design and use of lean techniques like Value stream mapping to identify and remove waste from the system. Consulting/Coaching experience in implementing new ways of working and enabling agile delivery transformation. Enabling continuous delivery while ensuring reliability, quality, observability, and performance Understanding of build and deployment pipelines, test driven development, automated testing, Test data management, automated Environment provisioning, Version control, Monitoring and alerting and DevOps enablers. Understanding of observability and monitoring platform; Experience of having collaborated with developers to implement and improve observability and monitoring practices is preferred. Experience in leveraging DORA framework to effectively improve the performance of DevOps teams - Desired. Experience in defining OKRs/KPIs, setting up process/systems to measure, track and take corrective actions to drive speed, productivity, and quality improvements. Security and governance models for cloud engineering and operations -Desired Driving IT and business automation across product management, engineering, and operations -Desired ITIL and service management Being comfortable in a client-facing role, with previously consulting or advisory experience. To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact Aaron Perdesi on 83zero Consulting Limited is a boutique consultancy specialising in Software Development & Agile within the UK. We provide high quality interim and permanent senior IT professionals.
Solid understanding of hybrid and multi-cloud environments, DevOps, CI/CD and SRE Implementation of DevSecOps models along with necessary tooling, business change and processes. Implementing product centric operating model- Focussing on building the right product, cultivating right ways of working and managing the flow of value from concept to delivery Senior Manager - Cloud DevOps Architect Salary: 80,000 - 90,500 p/a (plus pension contribution, healthcare options and bonus) Base Location: (London/Manchester/Glasgow) Part Remote / Hybrid / UK-wide Why This Role We provide a host of opportunities for learning and certification through internal and partner led programmes. Client engagements give you the opportunity to work with our leadership and experienced consulting management, where you can learn from them, challenge them and accelerate your hands-on experience, delivery capability and industry insights. You'll learn how we write compelling client propositions, structure and lead high-profile transformation, and gain hands-on exposure to leading technologies, often taking an idea from a concept to a vision, to strategy and then execution. We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients. There are monthly team drinks, and it's a chance to connect face-to-face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office on Fridays to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new - sometimes even pizza-making or shuffle boarding. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. We'd Love to Meet Someone With You will bring experience in transformation through technology and optimize the way clients operate. Comfortable at working in a technology-driven environment, you will bring proven skills and experience in the following: Solid understanding of hybrid and multi-cloud environments, DevOps, CI/CD and SRE Implementation of DevSecOps models along with necessary tooling, business change and processes. Implementing product centric operating model- Focussing on building the right product, cultivating right ways of working and managing the flow of value from concept to delivery Experience in DevX, assessment of current development environment and implementing solutions that lead to more efficient, effective, and secure software development environment. Experience in lean process design and use of lean techniques like Value stream mapping to identify and remove waste from the system. Consulting/Coaching experience in implementing new ways of working and enabling agile delivery transformation. Enabling continuous delivery while ensuring reliability, quality, observability, and performance Understanding of build and deployment pipelines, test driven development, automated testing, Test data management, automated Environment provisioning, Version control, Monitoring and alerting and DevOps enablers. Understanding of observability and monitoring platform; Experience of having collaborated with developers to implement and improve observability and monitoring practices is preferred. Experience in leveraging DORA framework to effectively improve the performance of DevOps teams - Desired. Experience in defining OKRs/KPIs, setting up process/systems to measure, track and take corrective actions to drive speed, productivity, and quality improvements. Security and governance models for cloud engineering and operations -Desired Driving IT and business automation across product management, engineering, and operations -Desired ITIL and service management Being comfortable in a client-facing role, with previously consulting or advisory experience. To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact Aaron Perdesi on 83zero Consulting Limited is a boutique consultancy specialising in Software Development & Agile within the UK. We provide high quality interim and permanent senior IT professionals.
Apr 19, 2024
Full time
Solid understanding of hybrid and multi-cloud environments, DevOps, CI/CD and SRE Implementation of DevSecOps models along with necessary tooling, business change and processes. Implementing product centric operating model- Focussing on building the right product, cultivating right ways of working and managing the flow of value from concept to delivery Senior Manager - Cloud DevOps Architect Salary: 80,000 - 90,500 p/a (plus pension contribution, healthcare options and bonus) Base Location: (London/Manchester/Glasgow) Part Remote / Hybrid / UK-wide Why This Role We provide a host of opportunities for learning and certification through internal and partner led programmes. Client engagements give you the opportunity to work with our leadership and experienced consulting management, where you can learn from them, challenge them and accelerate your hands-on experience, delivery capability and industry insights. You'll learn how we write compelling client propositions, structure and lead high-profile transformation, and gain hands-on exposure to leading technologies, often taking an idea from a concept to a vision, to strategy and then execution. We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients. There are monthly team drinks, and it's a chance to connect face-to-face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office on Fridays to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new - sometimes even pizza-making or shuffle boarding. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. We'd Love to Meet Someone With You will bring experience in transformation through technology and optimize the way clients operate. Comfortable at working in a technology-driven environment, you will bring proven skills and experience in the following: Solid understanding of hybrid and multi-cloud environments, DevOps, CI/CD and SRE Implementation of DevSecOps models along with necessary tooling, business change and processes. Implementing product centric operating model- Focussing on building the right product, cultivating right ways of working and managing the flow of value from concept to delivery Experience in DevX, assessment of current development environment and implementing solutions that lead to more efficient, effective, and secure software development environment. Experience in lean process design and use of lean techniques like Value stream mapping to identify and remove waste from the system. Consulting/Coaching experience in implementing new ways of working and enabling agile delivery transformation. Enabling continuous delivery while ensuring reliability, quality, observability, and performance Understanding of build and deployment pipelines, test driven development, automated testing, Test data management, automated Environment provisioning, Version control, Monitoring and alerting and DevOps enablers. Understanding of observability and monitoring platform; Experience of having collaborated with developers to implement and improve observability and monitoring practices is preferred. Experience in leveraging DORA framework to effectively improve the performance of DevOps teams - Desired. Experience in defining OKRs/KPIs, setting up process/systems to measure, track and take corrective actions to drive speed, productivity, and quality improvements. Security and governance models for cloud engineering and operations -Desired Driving IT and business automation across product management, engineering, and operations -Desired ITIL and service management Being comfortable in a client-facing role, with previously consulting or advisory experience. To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact Aaron Perdesi on 83zero Consulting Limited is a boutique consultancy specialising in Software Development & Agile within the UK. We provide high quality interim and permanent senior IT professionals.
The Senior Product Manager reports to the Head of IT and leads the new Product division of the IT department. Responsibilities: The Senior Product Manager's responsibilities are focused on development, continuous improvement and maintenance of bespoke IT Products developed in-house by Partners. The Senior Product Manager works in close collaboration with the Systems and Training team whose focus is on implementation, continuous improvement and maintenance of externally provided systems and interfaces between those systems. The split of responsibilities between the two teams is defined by the element of IT infrastructure which the team is responsible for developing and maintaining. The Senior Product Manager has the following responsibilities: API Implement infrastructure and processes to ensure API can efficiently meet the demands of the business as it expands, maintaining very high responsiveness and availability. Develop and manage the API roadmap. Coordinate with App, Website and other product owners to ensure alignment of the roadmap with their needs. Manage internal and external development resources to deliver the API roadmap on time and budget. Closely collaborate with the Operations teams to embed change or processes required to support the functionality & performance of the API. Collaborate with the Data Protection and Information Security team to ensure high levels of compliance in API. Maintain API documentation to enable parties to integrate it effectively. Implement and manage version control on the API. When needed, build an internal development team. Manage delivery of future bespoke Products delivered by the IT Team Work with Doctors, Medical Secretaries, patients and other users to identify opportunities to innovate. Scope initial requirements for new product functionality. Develop business cases for approval. Develop project plans and budgets. Manage internal or external developers to deliver required functionality. Collaborate with other teams throughout (Operations, Data Protection and Information Security, Guest Experience, Commercial, etc.) to ensure new products are successful. Collaborate with stakeholders to prioritise and define product requirements, ensuring they align with business objectives and customer expectations. Maintenance & continuous improvement of all bespoke products. Implement feedback mechanisms to drive continuous improvement of all bespoke WHP products Partner with the Commercials team to develop go-to-market strategies, product positioning, and effective product messaging. Stay up-to-date with industry trends, emerging technologies, and best practices in product management, bringing new ideas and approaches to the team. Strategic IT projects Manage delivery of major IT projects across WHP, including those outside the bespoke systems arena. Project will be to lead the roll-out of a Clinic Letters interface to Seamless Practice Management. Seamless Practice Management Support the Systems and Training team in maintaining and expanding the Seamless Practice Management interfaces. Support the Systems and Interoperability team to expand and improve Seamless Practice Management interfaces. Support the Systems and Interoperability team in working with external partners. IT Leadership and support. As a senior member of the IT Team, the Product Manager would be expected to support the Head of IT and other members of the IT team, for example: Deputising for the Head of IT as required. Developing product & project management infrastructure and skills across the team. Crisis management. Mentoring, advising and training members of the team. Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative. BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.
Apr 19, 2024
Full time
The Senior Product Manager reports to the Head of IT and leads the new Product division of the IT department. Responsibilities: The Senior Product Manager's responsibilities are focused on development, continuous improvement and maintenance of bespoke IT Products developed in-house by Partners. The Senior Product Manager works in close collaboration with the Systems and Training team whose focus is on implementation, continuous improvement and maintenance of externally provided systems and interfaces between those systems. The split of responsibilities between the two teams is defined by the element of IT infrastructure which the team is responsible for developing and maintaining. The Senior Product Manager has the following responsibilities: API Implement infrastructure and processes to ensure API can efficiently meet the demands of the business as it expands, maintaining very high responsiveness and availability. Develop and manage the API roadmap. Coordinate with App, Website and other product owners to ensure alignment of the roadmap with their needs. Manage internal and external development resources to deliver the API roadmap on time and budget. Closely collaborate with the Operations teams to embed change or processes required to support the functionality & performance of the API. Collaborate with the Data Protection and Information Security team to ensure high levels of compliance in API. Maintain API documentation to enable parties to integrate it effectively. Implement and manage version control on the API. When needed, build an internal development team. Manage delivery of future bespoke Products delivered by the IT Team Work with Doctors, Medical Secretaries, patients and other users to identify opportunities to innovate. Scope initial requirements for new product functionality. Develop business cases for approval. Develop project plans and budgets. Manage internal or external developers to deliver required functionality. Collaborate with other teams throughout (Operations, Data Protection and Information Security, Guest Experience, Commercial, etc.) to ensure new products are successful. Collaborate with stakeholders to prioritise and define product requirements, ensuring they align with business objectives and customer expectations. Maintenance & continuous improvement of all bespoke products. Implement feedback mechanisms to drive continuous improvement of all bespoke WHP products Partner with the Commercials team to develop go-to-market strategies, product positioning, and effective product messaging. Stay up-to-date with industry trends, emerging technologies, and best practices in product management, bringing new ideas and approaches to the team. Strategic IT projects Manage delivery of major IT projects across WHP, including those outside the bespoke systems arena. Project will be to lead the roll-out of a Clinic Letters interface to Seamless Practice Management. Seamless Practice Management Support the Systems and Training team in maintaining and expanding the Seamless Practice Management interfaces. Support the Systems and Interoperability team to expand and improve Seamless Practice Management interfaces. Support the Systems and Interoperability team in working with external partners. IT Leadership and support. As a senior member of the IT Team, the Product Manager would be expected to support the Head of IT and other members of the IT team, for example: Deputising for the Head of IT as required. Developing product & project management infrastructure and skills across the team. Crisis management. Mentoring, advising and training members of the team. Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative. BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.
Assessing, defining and implementing DevOps capabilities that will deliver on innovation, agility, cost benefit and time to market promises. Adopting a holistic approach across multiple dimensions to modernise the developer experience. These dimensions will include Organization & culture, DevOps practices & process, tooling and automation, architecture & design. Senior Cloud DevOps Consultant - Permanent Salary: 60,000 - 72,500 p/a (plus pension contribution, healthcare options and bonus) Base Location: (London/Manchester/Glasgow) Part Remote / Hybrid / UK-wide Overview of The Role As a DevOps/DevX consultant at our clients Dev Team, you will be part of our Cloud Advisory capability within the wider Business Technology capability unit. Our cloud advisory capability aims to inspire, lead and support organisations on their journey of adopting cloud for creating business and revenue models, generating growth, ensuring regulatory compliance and reducing their carbon footprint. In your role, you will deliver DevOps advisory that will enable the adoption, acceleration, and innovation on the cloud for our clients. This will mean: Assessing, defining and implementing DevOps capabilities that will deliver on innovation, agility, cost benefit and time to market promises. Adopting a holistic approach across multiple dimensions to modernise the developer experience. These dimensions will include Organization & culture, DevOps practices & process, tooling and automation, architecture & design. Leverage and maximising our clients' existing investments in ITSM tools and frameworks Developing the roadmap and transient states to improve the maturity of DevOps practices and unlock maximum value by adopting NextGen techs like Generative AI and Platform Product Management You will be required to work and communicate with all levels of an organisation to collaboratively innovate, design, and implement modern technologies, processes, and operating models. You will bring an acute sense of market trends and the challenges facing our clients, to deliver lasting and sustainable organisation transformations. Key expectations from this role include: As a Managing Consultant or Senior Manager: desire to contribute to the growth and success of a top-tier consulting practice. Contribute to our market offers, knowledge and the overall strategic goals of the practice. In delivery and leadership, you'll be responsible for consulting sales in excess of 500,000 per annum. We'd Love to Meet Someone With: You will bring experience in transformation through technology and optimize the way clients operate. Comfortable at working in a technology-driven environment, you will bring proven skills and experience in the following: Solid understanding of hybrid and multi-cloud environments, DevOps, CI/CD and SRE Implementation of DevSecOps models along with necessary tooling, business change and processes. Implementing product centric operating model- Focussing on building the right product, cultivating right ways of working and managing the flow of value from concept to delivery Experience in DevX, assessment of current development environment and implementing solutions that lead to more efficient, effective, and secure software development environment. Experience in lean process design and use of lean techniques like Value stream mapping to identify and remove waste from the system. Consulting/Coaching experience in implementing new ways of working and enabling agile delivery transformation. To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact Aaron Perdesi on 83zero Consulting Limited is a boutique consultancy specialising in Software Development & Agile within the UK. We provide high quality interim and permanent senior IT professionals.
Apr 19, 2024
Full time
Assessing, defining and implementing DevOps capabilities that will deliver on innovation, agility, cost benefit and time to market promises. Adopting a holistic approach across multiple dimensions to modernise the developer experience. These dimensions will include Organization & culture, DevOps practices & process, tooling and automation, architecture & design. Senior Cloud DevOps Consultant - Permanent Salary: 60,000 - 72,500 p/a (plus pension contribution, healthcare options and bonus) Base Location: (London/Manchester/Glasgow) Part Remote / Hybrid / UK-wide Overview of The Role As a DevOps/DevX consultant at our clients Dev Team, you will be part of our Cloud Advisory capability within the wider Business Technology capability unit. Our cloud advisory capability aims to inspire, lead and support organisations on their journey of adopting cloud for creating business and revenue models, generating growth, ensuring regulatory compliance and reducing their carbon footprint. In your role, you will deliver DevOps advisory that will enable the adoption, acceleration, and innovation on the cloud for our clients. This will mean: Assessing, defining and implementing DevOps capabilities that will deliver on innovation, agility, cost benefit and time to market promises. Adopting a holistic approach across multiple dimensions to modernise the developer experience. These dimensions will include Organization & culture, DevOps practices & process, tooling and automation, architecture & design. Leverage and maximising our clients' existing investments in ITSM tools and frameworks Developing the roadmap and transient states to improve the maturity of DevOps practices and unlock maximum value by adopting NextGen techs like Generative AI and Platform Product Management You will be required to work and communicate with all levels of an organisation to collaboratively innovate, design, and implement modern technologies, processes, and operating models. You will bring an acute sense of market trends and the challenges facing our clients, to deliver lasting and sustainable organisation transformations. Key expectations from this role include: As a Managing Consultant or Senior Manager: desire to contribute to the growth and success of a top-tier consulting practice. Contribute to our market offers, knowledge and the overall strategic goals of the practice. In delivery and leadership, you'll be responsible for consulting sales in excess of 500,000 per annum. We'd Love to Meet Someone With: You will bring experience in transformation through technology and optimize the way clients operate. Comfortable at working in a technology-driven environment, you will bring proven skills and experience in the following: Solid understanding of hybrid and multi-cloud environments, DevOps, CI/CD and SRE Implementation of DevSecOps models along with necessary tooling, business change and processes. Implementing product centric operating model- Focussing on building the right product, cultivating right ways of working and managing the flow of value from concept to delivery Experience in DevX, assessment of current development environment and implementing solutions that lead to more efficient, effective, and secure software development environment. Experience in lean process design and use of lean techniques like Value stream mapping to identify and remove waste from the system. Consulting/Coaching experience in implementing new ways of working and enabling agile delivery transformation. To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact Aaron Perdesi on 83zero Consulting Limited is a boutique consultancy specialising in Software Development & Agile within the UK. We provide high quality interim and permanent senior IT professionals.
Assessing, defining and implementing DevOps capabilities that will deliver on innovation, agility, cost benefit and time to market promises. Adopting a holistic approach across multiple dimensions to modernise the developer experience. These dimensions will include Organization & culture, DevOps practices & process, tooling and automation, architecture & design. Senior Cloud DevOps Consultant - Permanent Salary: 60,000 - 72,500 p/a (plus pension contribution, healthcare options and bonus) Base Location: (London/Manchester/Glasgow) Part Remote / Hybrid / UK-wide Overview of The Role As a DevOps/DevX consultant at our clients Dev Team, you will be part of our Cloud Advisory capability within the wider Business Technology capability unit. Our cloud advisory capability aims to inspire, lead and support organisations on their journey of adopting cloud for creating business and revenue models, generating growth, ensuring regulatory compliance and reducing their carbon footprint. In your role, you will deliver DevOps advisory that will enable the adoption, acceleration, and innovation on the cloud for our clients. This will mean: Assessing, defining and implementing DevOps capabilities that will deliver on innovation, agility, cost benefit and time to market promises. Adopting a holistic approach across multiple dimensions to modernise the developer experience. These dimensions will include Organization & culture, DevOps practices & process, tooling and automation, architecture & design. Leverage and maximising our clients' existing investments in ITSM tools and frameworks Developing the roadmap and transient states to improve the maturity of DevOps practices and unlock maximum value by adopting NextGen techs like Generative AI and Platform Product Management You will be required to work and communicate with all levels of an organisation to collaboratively innovate, design, and implement modern technologies, processes, and operating models. You will bring an acute sense of market trends and the challenges facing our clients, to deliver lasting and sustainable organisation transformations. Key expectations from this role include: As a Managing Consultant or Senior Manager: desire to contribute to the growth and success of a top-tier consulting practice. Contribute to our market offers, knowledge and the overall strategic goals of the practice. In delivery and leadership, you'll be responsible for consulting sales in excess of 500,000 per annum. We'd Love to Meet Someone With: You will bring experience in transformation through technology and optimize the way clients operate. Comfortable at working in a technology-driven environment, you will bring proven skills and experience in the following: Solid understanding of hybrid and multi-cloud environments, DevOps, CI/CD and SRE Implementation of DevSecOps models along with necessary tooling, business change and processes. Implementing product centric operating model- Focussing on building the right product, cultivating right ways of working and managing the flow of value from concept to delivery Experience in DevX, assessment of current development environment and implementing solutions that lead to more efficient, effective, and secure software development environment. Experience in lean process design and use of lean techniques like Value stream mapping to identify and remove waste from the system. Consulting/Coaching experience in implementing new ways of working and enabling agile delivery transformation. To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact Aaron Perdesi on 83zero Consulting Limited is a boutique consultancy specialising in Software Development & Agile within the UK. We provide high quality interim and permanent senior IT professionals.
Apr 19, 2024
Full time
Assessing, defining and implementing DevOps capabilities that will deliver on innovation, agility, cost benefit and time to market promises. Adopting a holistic approach across multiple dimensions to modernise the developer experience. These dimensions will include Organization & culture, DevOps practices & process, tooling and automation, architecture & design. Senior Cloud DevOps Consultant - Permanent Salary: 60,000 - 72,500 p/a (plus pension contribution, healthcare options and bonus) Base Location: (London/Manchester/Glasgow) Part Remote / Hybrid / UK-wide Overview of The Role As a DevOps/DevX consultant at our clients Dev Team, you will be part of our Cloud Advisory capability within the wider Business Technology capability unit. Our cloud advisory capability aims to inspire, lead and support organisations on their journey of adopting cloud for creating business and revenue models, generating growth, ensuring regulatory compliance and reducing their carbon footprint. In your role, you will deliver DevOps advisory that will enable the adoption, acceleration, and innovation on the cloud for our clients. This will mean: Assessing, defining and implementing DevOps capabilities that will deliver on innovation, agility, cost benefit and time to market promises. Adopting a holistic approach across multiple dimensions to modernise the developer experience. These dimensions will include Organization & culture, DevOps practices & process, tooling and automation, architecture & design. Leverage and maximising our clients' existing investments in ITSM tools and frameworks Developing the roadmap and transient states to improve the maturity of DevOps practices and unlock maximum value by adopting NextGen techs like Generative AI and Platform Product Management You will be required to work and communicate with all levels of an organisation to collaboratively innovate, design, and implement modern technologies, processes, and operating models. You will bring an acute sense of market trends and the challenges facing our clients, to deliver lasting and sustainable organisation transformations. Key expectations from this role include: As a Managing Consultant or Senior Manager: desire to contribute to the growth and success of a top-tier consulting practice. Contribute to our market offers, knowledge and the overall strategic goals of the practice. In delivery and leadership, you'll be responsible for consulting sales in excess of 500,000 per annum. We'd Love to Meet Someone With: You will bring experience in transformation through technology and optimize the way clients operate. Comfortable at working in a technology-driven environment, you will bring proven skills and experience in the following: Solid understanding of hybrid and multi-cloud environments, DevOps, CI/CD and SRE Implementation of DevSecOps models along with necessary tooling, business change and processes. Implementing product centric operating model- Focussing on building the right product, cultivating right ways of working and managing the flow of value from concept to delivery Experience in DevX, assessment of current development environment and implementing solutions that lead to more efficient, effective, and secure software development environment. Experience in lean process design and use of lean techniques like Value stream mapping to identify and remove waste from the system. Consulting/Coaching experience in implementing new ways of working and enabling agile delivery transformation. To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact Aaron Perdesi on 83zero Consulting Limited is a boutique consultancy specialising in Software Development & Agile within the UK. We provide high quality interim and permanent senior IT professionals.
Assessing, defining and implementing DevOps capabilities that will deliver on innovation, agility, cost benefit and time to market promises. Adopting a holistic approach across multiple dimensions to modernise the developer experience. These dimensions will include Organization & culture, DevOps practices & process, tooling and automation, architecture & design. Senior Cloud DevOps Consultant - Permanent Salary: 60,000 - 72,500 p/a (plus pension contribution, healthcare options and bonus) Base Location: (London/Manchester/Glasgow) Part Remote / Hybrid / UK-wide Overview of The Role As a DevOps/DevX consultant at our clients Dev Team, you will be part of our Cloud Advisory capability within the wider Business Technology capability unit. Our cloud advisory capability aims to inspire, lead and support organisations on their journey of adopting cloud for creating business and revenue models, generating growth, ensuring regulatory compliance and reducing their carbon footprint. In your role, you will deliver DevOps advisory that will enable the adoption, acceleration, and innovation on the cloud for our clients. This will mean: Assessing, defining and implementing DevOps capabilities that will deliver on innovation, agility, cost benefit and time to market promises. Adopting a holistic approach across multiple dimensions to modernise the developer experience. These dimensions will include Organization & culture, DevOps practices & process, tooling and automation, architecture & design. Leverage and maximising our clients' existing investments in ITSM tools and frameworks Developing the roadmap and transient states to improve the maturity of DevOps practices and unlock maximum value by adopting NextGen techs like Generative AI and Platform Product Management You will be required to work and communicate with all levels of an organisation to collaboratively innovate, design, and implement modern technologies, processes, and operating models. You will bring an acute sense of market trends and the challenges facing our clients, to deliver lasting and sustainable organisation transformations. Key expectations from this role include: As a Managing Consultant or Senior Manager: desire to contribute to the growth and success of a top-tier consulting practice. Contribute to our market offers, knowledge and the overall strategic goals of the practice. In delivery and leadership, you'll be responsible for consulting sales in excess of 500,000 per annum. We'd Love to Meet Someone With: You will bring experience in transformation through technology and optimize the way clients operate. Comfortable at working in a technology-driven environment, you will bring proven skills and experience in the following: Solid understanding of hybrid and multi-cloud environments, DevOps, CI/CD and SRE Implementation of DevSecOps models along with necessary tooling, business change and processes. Implementing product centric operating model- Focussing on building the right product, cultivating right ways of working and managing the flow of value from concept to delivery Experience in DevX, assessment of current development environment and implementing solutions that lead to more efficient, effective, and secure software development environment. Experience in lean process design and use of lean techniques like Value stream mapping to identify and remove waste from the system. Consulting/Coaching experience in implementing new ways of working and enabling agile delivery transformation. To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact Aaron Perdesi on 83zero Consulting Limited is a boutique consultancy specialising in Software Development & Agile within the UK. We provide high quality interim and permanent senior IT professionals.
Apr 19, 2024
Full time
Assessing, defining and implementing DevOps capabilities that will deliver on innovation, agility, cost benefit and time to market promises. Adopting a holistic approach across multiple dimensions to modernise the developer experience. These dimensions will include Organization & culture, DevOps practices & process, tooling and automation, architecture & design. Senior Cloud DevOps Consultant - Permanent Salary: 60,000 - 72,500 p/a (plus pension contribution, healthcare options and bonus) Base Location: (London/Manchester/Glasgow) Part Remote / Hybrid / UK-wide Overview of The Role As a DevOps/DevX consultant at our clients Dev Team, you will be part of our Cloud Advisory capability within the wider Business Technology capability unit. Our cloud advisory capability aims to inspire, lead and support organisations on their journey of adopting cloud for creating business and revenue models, generating growth, ensuring regulatory compliance and reducing their carbon footprint. In your role, you will deliver DevOps advisory that will enable the adoption, acceleration, and innovation on the cloud for our clients. This will mean: Assessing, defining and implementing DevOps capabilities that will deliver on innovation, agility, cost benefit and time to market promises. Adopting a holistic approach across multiple dimensions to modernise the developer experience. These dimensions will include Organization & culture, DevOps practices & process, tooling and automation, architecture & design. Leverage and maximising our clients' existing investments in ITSM tools and frameworks Developing the roadmap and transient states to improve the maturity of DevOps practices and unlock maximum value by adopting NextGen techs like Generative AI and Platform Product Management You will be required to work and communicate with all levels of an organisation to collaboratively innovate, design, and implement modern technologies, processes, and operating models. You will bring an acute sense of market trends and the challenges facing our clients, to deliver lasting and sustainable organisation transformations. Key expectations from this role include: As a Managing Consultant or Senior Manager: desire to contribute to the growth and success of a top-tier consulting practice. Contribute to our market offers, knowledge and the overall strategic goals of the practice. In delivery and leadership, you'll be responsible for consulting sales in excess of 500,000 per annum. We'd Love to Meet Someone With: You will bring experience in transformation through technology and optimize the way clients operate. Comfortable at working in a technology-driven environment, you will bring proven skills and experience in the following: Solid understanding of hybrid and multi-cloud environments, DevOps, CI/CD and SRE Implementation of DevSecOps models along with necessary tooling, business change and processes. Implementing product centric operating model- Focussing on building the right product, cultivating right ways of working and managing the flow of value from concept to delivery Experience in DevX, assessment of current development environment and implementing solutions that lead to more efficient, effective, and secure software development environment. Experience in lean process design and use of lean techniques like Value stream mapping to identify and remove waste from the system. Consulting/Coaching experience in implementing new ways of working and enabling agile delivery transformation. To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact Aaron Perdesi on 83zero Consulting Limited is a boutique consultancy specialising in Software Development & Agile within the UK. We provide high quality interim and permanent senior IT professionals.
Role: Head of Enterprise Managed Services (Full-time) Location: Whiteley, Hampshire / Hybrid (4 days at the office) Salary: £60,000 - £70,000 per annum Fantastic Hours: Mon - Fri, 8:30am 5.30pm The task at hand: We are looking for an established Head of Enterprise Managed Services who will play a pivotal role in ensuring high-quality technical support is provided to our customers, taking strategic and leadership responsibility for our 24x7 T1 and T2 teams and owning our Incident and Problem Management functions (to include out of hours and duty manager resource planning). Managing the lifecycle of all identified problems to ensure they have the appropriate focus within the business will be crucial. As Head of Enterprise Managed Services you will be working closely with multiple teams within Onecom to align on the service we provide to our customers, ensuring a seamless end-to-end journey. The Head of Enterprise Managed Services builds working relationships with both colleagues and customers, in turn supporting the company s commitment to achieving high standards of customer satisfaction and service quality. You will be working in a supportive, fast paced environment. The role involves a huge breadth and variety of duties including: - Responsible for the 24x7 Managed Service Desk team, providing leadership, direction and guidance, motivation and support, clear objectives, personal development and meaningful feedback on their performance and addressing underperformance promptly - Proactively manage our service boards to ensure that workflow is being prioritised and in line with our customer s SLAs, organising resource to ensure that requirements can be met to a high standard - Own the technical support, out of hours and duty manager rota - Engage with customers and suppliers to review the delivery of support, suggesting ways to continually improve internal processes and procedures with a view to enhancing operational efficiency and improve overall customer experience - Engage with business transformation activities which will impact Technical Support and Customer Experience, ensuring that the Managed Service Desk is prepared to provide support for new products, suppliers and/or customers - Acting as an escalation point for high priority incidents - Working closely with customers, internal support teams and vendors to manage high priority incidents through to resolution - Host major incident conference bridges, ensuring all conversations are documented - Manage high priority communication bulletins to customers and internal stakeholders - Own the Incident and Problem Management Processes, ensuring there is a minimum of an annual review to ensure all process steps are kept up to date - Work closely with the Service Delivery and Support functions to ensure a consistent approach is adopted for all activities undertaken - Continually seek opportunities for service improvements and operating efficiencies to be implemented. - Provide coaching, guidance and support of the Incident and Problem Management process to ensure it delivers against the expectations of the customers and the business You'll be great in this role if: You have proven experience of working in a 24x7, SLA driven Managed Service Desk environment (essential) You are customer and service focused You are prepared to go the extra mile to resolve customer issues to their satisfaction without compromise, you will do this by implementing effective listening with the ability to diagnose a customer s problem and find an appropriate solution You are highly responsive and have a strong sense of urgency and commitment to follow tasks through to the end You have a technical understanding of telephony, cloud and connectivity solutions (desirable) You have a strong understanding of ITIL (desirable) You re an inspirational leader who demonstrates success and promotes team responsibility You have strong people management skills and can drive a team to ensure they contribute to delivering first class technical support You're able to lead and manage multi-disciplined staff and can support, train and identify development needs You're a performance manager understanding performance drivers, promoting self-management and utilising effective coaching skills You're confident with change management, working through an environment of change and effectively leading a team through transitions beyond their control You possess excellent decision-making skills, taking ownership and responsibility You have a high level of commercial awareness You're an excellent communicator with the ability to support and motivate staff Onecom Perks and Benefits: Agile working: Enabling our people to work where they work best, using our Agile Working Policy Holidays: 25 days holiday plus bank holidays and the option to Buy/Sell 5 days a year Birthday Break: Day off for your birthday, during your birthday month MyTime: 12 paid hours a year to use for early finishes, appointments, or longer lunch breaks Electric Car Scheme: Purchase a brand-new electric car through our EV Scheme Wellbeing: Discounted Gym membership, free online workouts, subsidised Fitbit, Cycle to work scheme, Free breakfast & fresh fruit in our offices, Eye-care vouchers, Financial Wellbeing support Pension: We offer 9% combined pension contribution Lifestyle: 4 x Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Referral Incentive: You ll receive a bonus for each successful friend or family member you refer Socials: Work hard and play hard with our all-expenses paid company events and parties Foundation: Get involved in fundraising activities and events for our Charity partners Academy: Limitless professional development with access to our in-house training academy
Apr 19, 2024
Full time
Role: Head of Enterprise Managed Services (Full-time) Location: Whiteley, Hampshire / Hybrid (4 days at the office) Salary: £60,000 - £70,000 per annum Fantastic Hours: Mon - Fri, 8:30am 5.30pm The task at hand: We are looking for an established Head of Enterprise Managed Services who will play a pivotal role in ensuring high-quality technical support is provided to our customers, taking strategic and leadership responsibility for our 24x7 T1 and T2 teams and owning our Incident and Problem Management functions (to include out of hours and duty manager resource planning). Managing the lifecycle of all identified problems to ensure they have the appropriate focus within the business will be crucial. As Head of Enterprise Managed Services you will be working closely with multiple teams within Onecom to align on the service we provide to our customers, ensuring a seamless end-to-end journey. The Head of Enterprise Managed Services builds working relationships with both colleagues and customers, in turn supporting the company s commitment to achieving high standards of customer satisfaction and service quality. You will be working in a supportive, fast paced environment. The role involves a huge breadth and variety of duties including: - Responsible for the 24x7 Managed Service Desk team, providing leadership, direction and guidance, motivation and support, clear objectives, personal development and meaningful feedback on their performance and addressing underperformance promptly - Proactively manage our service boards to ensure that workflow is being prioritised and in line with our customer s SLAs, organising resource to ensure that requirements can be met to a high standard - Own the technical support, out of hours and duty manager rota - Engage with customers and suppliers to review the delivery of support, suggesting ways to continually improve internal processes and procedures with a view to enhancing operational efficiency and improve overall customer experience - Engage with business transformation activities which will impact Technical Support and Customer Experience, ensuring that the Managed Service Desk is prepared to provide support for new products, suppliers and/or customers - Acting as an escalation point for high priority incidents - Working closely with customers, internal support teams and vendors to manage high priority incidents through to resolution - Host major incident conference bridges, ensuring all conversations are documented - Manage high priority communication bulletins to customers and internal stakeholders - Own the Incident and Problem Management Processes, ensuring there is a minimum of an annual review to ensure all process steps are kept up to date - Work closely with the Service Delivery and Support functions to ensure a consistent approach is adopted for all activities undertaken - Continually seek opportunities for service improvements and operating efficiencies to be implemented. - Provide coaching, guidance and support of the Incident and Problem Management process to ensure it delivers against the expectations of the customers and the business You'll be great in this role if: You have proven experience of working in a 24x7, SLA driven Managed Service Desk environment (essential) You are customer and service focused You are prepared to go the extra mile to resolve customer issues to their satisfaction without compromise, you will do this by implementing effective listening with the ability to diagnose a customer s problem and find an appropriate solution You are highly responsive and have a strong sense of urgency and commitment to follow tasks through to the end You have a technical understanding of telephony, cloud and connectivity solutions (desirable) You have a strong understanding of ITIL (desirable) You re an inspirational leader who demonstrates success and promotes team responsibility You have strong people management skills and can drive a team to ensure they contribute to delivering first class technical support You're able to lead and manage multi-disciplined staff and can support, train and identify development needs You're a performance manager understanding performance drivers, promoting self-management and utilising effective coaching skills You're confident with change management, working through an environment of change and effectively leading a team through transitions beyond their control You possess excellent decision-making skills, taking ownership and responsibility You have a high level of commercial awareness You're an excellent communicator with the ability to support and motivate staff Onecom Perks and Benefits: Agile working: Enabling our people to work where they work best, using our Agile Working Policy Holidays: 25 days holiday plus bank holidays and the option to Buy/Sell 5 days a year Birthday Break: Day off for your birthday, during your birthday month MyTime: 12 paid hours a year to use for early finishes, appointments, or longer lunch breaks Electric Car Scheme: Purchase a brand-new electric car through our EV Scheme Wellbeing: Discounted Gym membership, free online workouts, subsidised Fitbit, Cycle to work scheme, Free breakfast & fresh fruit in our offices, Eye-care vouchers, Financial Wellbeing support Pension: We offer 9% combined pension contribution Lifestyle: 4 x Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Referral Incentive: You ll receive a bonus for each successful friend or family member you refer Socials: Work hard and play hard with our all-expenses paid company events and parties Foundation: Get involved in fundraising activities and events for our Charity partners Academy: Limitless professional development with access to our in-house training academy
Job Summary: Digital Consultant with experience in delivering digital solutions for the hospitality or travel sector. The ideal candidate will have a strong technical background and a proven track record of success in digital delivery teams. This role requires expertise in both front-end and back-end architecture, along with proficiency in a range of technical tools and platforms specific to digital delivery in hospitality and travel sectors. Knowledge of the Oracle Opera platform is preferred. Responsibilities: As a Digital Consultant focused on hospitality sector, you will provide expert guidance and support to clients within the hospitality industry, helping them navigate the digital landscape to enhance their online presence and drive business growth. Collaborate with cross-functional teams to deliver innovative digital solutions for hospitality and travel clients, ensuring alignment with business objectives and technical requirements. Lead the design and implementation of front-end and back-end architectures for digital projects, leveraging tools and frameworks such as Next.js, React.js, GraphQL, Java, Spring Boot, and REST services. Provide technical guidance and expertise to project teams, ensuring adherence to best practices and standards in digital delivery. Develop and maintain content management solutions using Adobe Experience Manager (AEM) and AEM API development experience. Implement DevOps practices and tools to streamline development processes, including Jenkins, AWS, CI/CD pipelines, GitHub, and GitAction. Lead quality assurance efforts, both manual and automated, using frameworks such as Mocha with Webdriver.IO and JavaScript, ensuring the delivery of high-quality digital products. Collaborate closely with stakeholders, including clients, product owners, designers, developers, and QA engineers, to ensure successful project delivery and client satisfaction. Stay up-to-date on emerging technologies, trends, and best practices in digital delivery, and incorporate them into project strategies and solutions. Utilize knowledge of the Oracle Opera platform to enhance digital solutions for clients in the hospitality sector, integrating with existing systems and optimizing performance. Requirements: Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field (Master's degree preferred). 8+ years of experience working in digital delivery teams, with a focus on the hospitality or travel sector. Strong technical skills with proficiency in front-end and back-end architecture , including Next.js, React.js, GraphQL , Java, Spring Boot, and REST services. Experience with content management systems , particularly Adobe Experience Manager (AEM), and AEM API development. Expertise in DevOps practices and tools, including Jenkins, AWS, CI/CD pipelines, GitHub, and GitAction. Hands-on experience with quality assurance , including both manual and automated testing using frameworks such as Mocha with Webdriver.IO and JavaScript. Excellent communication and collaboration skills, with the ability to effectively engage with diverse stakeholders and project teams. Strong problem-solving abilities and a proactive approach to addressing technical challenges in digital delivery. Ability to manage multiple projects simultaneously and thrive in a fast-paced, dynamic environment. Knowledge of the Oracle Opera platform is considered a plus.
Apr 19, 2024
Full time
Job Summary: Digital Consultant with experience in delivering digital solutions for the hospitality or travel sector. The ideal candidate will have a strong technical background and a proven track record of success in digital delivery teams. This role requires expertise in both front-end and back-end architecture, along with proficiency in a range of technical tools and platforms specific to digital delivery in hospitality and travel sectors. Knowledge of the Oracle Opera platform is preferred. Responsibilities: As a Digital Consultant focused on hospitality sector, you will provide expert guidance and support to clients within the hospitality industry, helping them navigate the digital landscape to enhance their online presence and drive business growth. Collaborate with cross-functional teams to deliver innovative digital solutions for hospitality and travel clients, ensuring alignment with business objectives and technical requirements. Lead the design and implementation of front-end and back-end architectures for digital projects, leveraging tools and frameworks such as Next.js, React.js, GraphQL, Java, Spring Boot, and REST services. Provide technical guidance and expertise to project teams, ensuring adherence to best practices and standards in digital delivery. Develop and maintain content management solutions using Adobe Experience Manager (AEM) and AEM API development experience. Implement DevOps practices and tools to streamline development processes, including Jenkins, AWS, CI/CD pipelines, GitHub, and GitAction. Lead quality assurance efforts, both manual and automated, using frameworks such as Mocha with Webdriver.IO and JavaScript, ensuring the delivery of high-quality digital products. Collaborate closely with stakeholders, including clients, product owners, designers, developers, and QA engineers, to ensure successful project delivery and client satisfaction. Stay up-to-date on emerging technologies, trends, and best practices in digital delivery, and incorporate them into project strategies and solutions. Utilize knowledge of the Oracle Opera platform to enhance digital solutions for clients in the hospitality sector, integrating with existing systems and optimizing performance. Requirements: Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field (Master's degree preferred). 8+ years of experience working in digital delivery teams, with a focus on the hospitality or travel sector. Strong technical skills with proficiency in front-end and back-end architecture , including Next.js, React.js, GraphQL , Java, Spring Boot, and REST services. Experience with content management systems , particularly Adobe Experience Manager (AEM), and AEM API development. Expertise in DevOps practices and tools, including Jenkins, AWS, CI/CD pipelines, GitHub, and GitAction. Hands-on experience with quality assurance , including both manual and automated testing using frameworks such as Mocha with Webdriver.IO and JavaScript. Excellent communication and collaboration skills, with the ability to effectively engage with diverse stakeholders and project teams. Strong problem-solving abilities and a proactive approach to addressing technical challenges in digital delivery. Ability to manage multiple projects simultaneously and thrive in a fast-paced, dynamic environment. Knowledge of the Oracle Opera platform is considered a plus.
Job title: Technical Support Engineer Location: Leeds, UK (Headquarters) Salary: Up to 30k, negotiable on experience Experience: Required: 2 years in a similar role About the Company: Our client is an award-winning Energy Analytics and Industrial IoT provider based in Leeds. Renowned for our innovative technology showcased in our subscription cloud platform, we're dedicated to enhancing efficiency, maximizing yield, and reducing waste. The Opportunity: We are seeking a Technical Support Technician passionate about technology and sustainability to bolster our diverse range of IoT and energy solutions. This role plays a crucial part in supporting the deployment and ongoing maintenance of our technology across our client base. Joining us during a period of substantial growth offers a unique opportunity to contribute to impactful projects that promote environmental sustainability. Key Responsibilities: Provide technical support for IoT solutions, focusing on energy applications across retail, life sciences, smart buildings, and manufacturing sectors. Resolve customer issues related to energy management systems, solar PV monitoring, and other IoT applications, ensuring high levels of customer satisfaction. Collaborate with internal teams to troubleshoot and diagnose problems, delivering timely and effective solutions. Develop and maintain comprehensive documentation, including troubleshooting guides and FAQ resources. Engage with customers through various channels to guide them in resolving technical issues, utilizing remote support tools as necessary. Other responsibilities: Contribute to the knowledge base of the team. Serve as a primary support contact for customers and suppliers. Communicate with different stakeholders on a day-to-day basis. Ensure accuracy and completeness of assigned work content. Escalate issues to the leadership team when necessary. Plan and manage time and work to contribute to overall SLA compliance. How you will succeed: Regular one-to-one progress reviews with your line manager. Consistent production of high-quality documents and files. Collaboration with team members to deliver solutions collectively. Sharing knowledge with team members to support customers and deployments. Receiving positive feedback from customers on service delivery. Requirements: Demonstrated experience in technical support or similar customer-facing roles. Strong understanding of computer systems, IoT devices, and technical products. Proficiency in Linux/Windows environments and remote desktop software. Excellent problem-solving skills and clear technical communication. Degree in Information Technology, Computer Science, or relevant field, or equivalent experience. Additional certifications are advantageous. Preferred experience in IoT technologies, energy management systems, and related areas. Exposure to platforms like AWS, Azure, and GCE, as well as communication protocols such as MQTT, BACnet, and Modbus, is advantageous. Basic programming skills (e.g., Bash, PowerShell) are advantageous. Strong interpersonal skills and ability to work independently and in teams. As a member of the team, you will receive: Flexible working hours with remote work options. Opportunities for professional development, including attendance at technology and sustainability conferences. A supportive team environment where you can take ownership of your work and contribute to company growth. Quarterly social activities and team building exercises. Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy.
Apr 19, 2024
Full time
Job title: Technical Support Engineer Location: Leeds, UK (Headquarters) Salary: Up to 30k, negotiable on experience Experience: Required: 2 years in a similar role About the Company: Our client is an award-winning Energy Analytics and Industrial IoT provider based in Leeds. Renowned for our innovative technology showcased in our subscription cloud platform, we're dedicated to enhancing efficiency, maximizing yield, and reducing waste. The Opportunity: We are seeking a Technical Support Technician passionate about technology and sustainability to bolster our diverse range of IoT and energy solutions. This role plays a crucial part in supporting the deployment and ongoing maintenance of our technology across our client base. Joining us during a period of substantial growth offers a unique opportunity to contribute to impactful projects that promote environmental sustainability. Key Responsibilities: Provide technical support for IoT solutions, focusing on energy applications across retail, life sciences, smart buildings, and manufacturing sectors. Resolve customer issues related to energy management systems, solar PV monitoring, and other IoT applications, ensuring high levels of customer satisfaction. Collaborate with internal teams to troubleshoot and diagnose problems, delivering timely and effective solutions. Develop and maintain comprehensive documentation, including troubleshooting guides and FAQ resources. Engage with customers through various channels to guide them in resolving technical issues, utilizing remote support tools as necessary. Other responsibilities: Contribute to the knowledge base of the team. Serve as a primary support contact for customers and suppliers. Communicate with different stakeholders on a day-to-day basis. Ensure accuracy and completeness of assigned work content. Escalate issues to the leadership team when necessary. Plan and manage time and work to contribute to overall SLA compliance. How you will succeed: Regular one-to-one progress reviews with your line manager. Consistent production of high-quality documents and files. Collaboration with team members to deliver solutions collectively. Sharing knowledge with team members to support customers and deployments. Receiving positive feedback from customers on service delivery. Requirements: Demonstrated experience in technical support or similar customer-facing roles. Strong understanding of computer systems, IoT devices, and technical products. Proficiency in Linux/Windows environments and remote desktop software. Excellent problem-solving skills and clear technical communication. Degree in Information Technology, Computer Science, or relevant field, or equivalent experience. Additional certifications are advantageous. Preferred experience in IoT technologies, energy management systems, and related areas. Exposure to platforms like AWS, Azure, and GCE, as well as communication protocols such as MQTT, BACnet, and Modbus, is advantageous. Basic programming skills (e.g., Bash, PowerShell) are advantageous. Strong interpersonal skills and ability to work independently and in teams. As a member of the team, you will receive: Flexible working hours with remote work options. Opportunities for professional development, including attendance at technology and sustainability conferences. A supportive team environment where you can take ownership of your work and contribute to company growth. Quarterly social activities and team building exercises. Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy.
Company Description Come join us and make a difference in the world! Discover more at NO AGENCIES PLEASE "Develop your career within IT Service Delivery for a company that builds software and services that help keep people safer, healthier, and better connected worldwide. Improving the services that matter the most." Job Description The post is an agile Change Facilitator role within the IT Service Delivery Department of NECSWS. The IT Service Delivery Department is responsible for the deployment, monitoring, improving and maintaining of IT services both to our colleagues within NECSWS and customers utilising our products. The teams are ITIL 4 accredited and work within approved frameworks to achieve success and continual improvement. This role is based within the Change Team, who identify and minimise risk when a change is needed to any of the internal or external IT Systems. The purpose of change management is to maximise the number of successful service and product changes by ensuring that risks have been properly assessed, authorising changes to proceed and managing the change schedule. Although an independent team, liaising with other key service delivery areas such as Major Incident and Problem Teams, is essential. The team facilitate approximately 125 changes per week varying in risk from planned to emergency changes. Following key processes through the change lifecycle is crucial. You will be responsible for facilitating the change from request to post change evaluation to capture service improvement. The role additionally requires liaison with wider business teams to inform on the impacts of changes for future strategies and to generally promote the change process whilst being agile to customer's feedback. Main Responsibilities of the Role Assess requests to ensure information provided is relevant and correct. Provide support to staff to complete impact assessments in preparation for the change. Assess Impact Assessments to help mitigate risk of failed changes. Prepare for/host conference calls and follow up with suitable documentation. Co-ordinate with external NEC departments Liaise with Change requestors and Customer Service Managers where appropriate. Complete a review of requests to ensure all relevant activities have been completed and documentation/information has been provided. Update and action all tasks and approvals assigned to Change Management within designated timeframes. Ensure tasks are completed within a timely manner by chasing and escalating as required managing the change request through its lifecycle. Be the primary point of reference for questions, suggestions and complaints. Analyse trends or problems and look at improvements within the practice. Provide training, support and advice for NEC teams where required. Qualifications Knowledge of Microsoft Excel - (particularly focused on analysing change data would be desirable) Knowledge of ITIL methodology Understanding of the Service Delivery Processes and how Change Management works within it. Experience liaising with all levels of internal stakeholders. Experience with customer-facing responsibilities. Eligible for enhanced UK Security Clearance This is an exciting role to start or further your career within IT Service Management. NECSWS is committed to continued professional development and career growth to enable you to reach your full potential. Additional Information We are proud of the benefits we offer employees of NEC Software Solutions Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) 25 days paid holiday with the option to buy/ sell 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost) A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5% A fantastic selection of flexible benefits to suit your individual needs We are an employer who cares, we have a invaluable employee assistance programme which can help in every area of your life All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like. Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. Who We Are: We're NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you'll be helping our 3,000+ employees push the boundaries of what's possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We'd love your help. And we'll support you all the way.
Apr 19, 2024
Full time
Company Description Come join us and make a difference in the world! Discover more at NO AGENCIES PLEASE "Develop your career within IT Service Delivery for a company that builds software and services that help keep people safer, healthier, and better connected worldwide. Improving the services that matter the most." Job Description The post is an agile Change Facilitator role within the IT Service Delivery Department of NECSWS. The IT Service Delivery Department is responsible for the deployment, monitoring, improving and maintaining of IT services both to our colleagues within NECSWS and customers utilising our products. The teams are ITIL 4 accredited and work within approved frameworks to achieve success and continual improvement. This role is based within the Change Team, who identify and minimise risk when a change is needed to any of the internal or external IT Systems. The purpose of change management is to maximise the number of successful service and product changes by ensuring that risks have been properly assessed, authorising changes to proceed and managing the change schedule. Although an independent team, liaising with other key service delivery areas such as Major Incident and Problem Teams, is essential. The team facilitate approximately 125 changes per week varying in risk from planned to emergency changes. Following key processes through the change lifecycle is crucial. You will be responsible for facilitating the change from request to post change evaluation to capture service improvement. The role additionally requires liaison with wider business teams to inform on the impacts of changes for future strategies and to generally promote the change process whilst being agile to customer's feedback. Main Responsibilities of the Role Assess requests to ensure information provided is relevant and correct. Provide support to staff to complete impact assessments in preparation for the change. Assess Impact Assessments to help mitigate risk of failed changes. Prepare for/host conference calls and follow up with suitable documentation. Co-ordinate with external NEC departments Liaise with Change requestors and Customer Service Managers where appropriate. Complete a review of requests to ensure all relevant activities have been completed and documentation/information has been provided. Update and action all tasks and approvals assigned to Change Management within designated timeframes. Ensure tasks are completed within a timely manner by chasing and escalating as required managing the change request through its lifecycle. Be the primary point of reference for questions, suggestions and complaints. Analyse trends or problems and look at improvements within the practice. Provide training, support and advice for NEC teams where required. Qualifications Knowledge of Microsoft Excel - (particularly focused on analysing change data would be desirable) Knowledge of ITIL methodology Understanding of the Service Delivery Processes and how Change Management works within it. Experience liaising with all levels of internal stakeholders. Experience with customer-facing responsibilities. Eligible for enhanced UK Security Clearance This is an exciting role to start or further your career within IT Service Management. NECSWS is committed to continued professional development and career growth to enable you to reach your full potential. Additional Information We are proud of the benefits we offer employees of NEC Software Solutions Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) 25 days paid holiday with the option to buy/ sell 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost) A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5% A fantastic selection of flexible benefits to suit your individual needs We are an employer who cares, we have a invaluable employee assistance programme which can help in every area of your life All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like. Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. Who We Are: We're NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you'll be helping our 3,000+ employees push the boundaries of what's possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We'd love your help. And we'll support you all the way.
Your new company and role This role is with Hays' public sector client based in Edinburgh. The team's products have been built in accordance with the Digital Scotland Service Standards. In the next few months there will be focus on designing and delivering an entirely new product. Our client's teams work using a broadly Kanban-style, flow-based approach. Rather than following any specific framework, they use the agile practices best suited to the needs of each team. The development teams use the full range of modern engineering practices, such as open-source technology, cloud deployment, test-driven development, pairing/mobbing and CI/CD. Main outcomes and objectives The main responsibilities of this role are as follows: Support teams in ensuring continuous improvement Visualise teams' work Concentrate on flow, limiting WIP and delivering value Adapt processes to suit the teams, their work and delivery of value to the customers, rather than applying a framework Monitor cycle times using quantitative tools such as Actionable Agile Build and maintain an open, trust-based environment Work closely with product managers, business analysts and other specialists in the teams, coaching them in agile working Foster strong, cohesive team dynamics and relationships, based on the principles of team autonomy, mastery and purpose Promote cross-team collaboration Actively contribute to a learning culture in the Agile Community of Practice (and the wider organisation) by regularly participating in, and sometimes leading, CoP meetings Engage with stakeholders across the organisation Work effectively with other suppliers, departments and agencies where appropriate Support digital service delivery, using the Digital Scotland Service Standard where required Essential skills and experience Agile experience Deep understanding of different agile concepts and techniques Evidence of embedding agile practices in teams Ability to use the most relevant practices Knowledge and understanding of agile product (software) development Experience of working with product teams which are experienced at working in an agile environment Ability to drive continuous improvement even in high-performing teams Digital and service experience An excellent understanding of good digital service delivery design Experience of working with teams building browser-based digital services Experience of different industries (some public-sector experience is desirable but not essential) Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 18, 2024
Contractor
Your new company and role This role is with Hays' public sector client based in Edinburgh. The team's products have been built in accordance with the Digital Scotland Service Standards. In the next few months there will be focus on designing and delivering an entirely new product. Our client's teams work using a broadly Kanban-style, flow-based approach. Rather than following any specific framework, they use the agile practices best suited to the needs of each team. The development teams use the full range of modern engineering practices, such as open-source technology, cloud deployment, test-driven development, pairing/mobbing and CI/CD. Main outcomes and objectives The main responsibilities of this role are as follows: Support teams in ensuring continuous improvement Visualise teams' work Concentrate on flow, limiting WIP and delivering value Adapt processes to suit the teams, their work and delivery of value to the customers, rather than applying a framework Monitor cycle times using quantitative tools such as Actionable Agile Build and maintain an open, trust-based environment Work closely with product managers, business analysts and other specialists in the teams, coaching them in agile working Foster strong, cohesive team dynamics and relationships, based on the principles of team autonomy, mastery and purpose Promote cross-team collaboration Actively contribute to a learning culture in the Agile Community of Practice (and the wider organisation) by regularly participating in, and sometimes leading, CoP meetings Engage with stakeholders across the organisation Work effectively with other suppliers, departments and agencies where appropriate Support digital service delivery, using the Digital Scotland Service Standard where required Essential skills and experience Agile experience Deep understanding of different agile concepts and techniques Evidence of embedding agile practices in teams Ability to use the most relevant practices Knowledge and understanding of agile product (software) development Experience of working with product teams which are experienced at working in an agile environment Ability to drive continuous improvement even in high-performing teams Digital and service experience An excellent understanding of good digital service delivery design Experience of working with teams building browser-based digital services Experience of different industries (some public-sector experience is desirable but not essential) Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Are you ready to take on an exciting and dynamic role where no two days are the same? I am looking for a driven individual to join this Energy from waste business in supporting a variety of projects, with a primary focus on communications, to drive the delivery of initiatives within this organisation. As part of this team, you'll play a vital role in contributing to their strategic aims through innovation, data-driven decision-making, and effective project management. Key Responsibilities: Project Management: Establish and manage the scope of small to medium-sized projects, ensuring successful delivery from inception to completion. This involves effectively managing stakeholder expectations and utilising project management principles to drive effective change activity. Communication Support: Create engaging content and communications materials, including project success stories, community engagement updates, and briefings for politicians and local community groups. Maintain project websites and assist in the production of reports and other documents. Procurement and Governance: Administer project procurement exercises, ensuring compliance with standing orders and statutory timescales. Establish governance for internal meetings and support the production of project communications materials. Innovation and Problem-Solving: Contribute to this organisation's strategic aims through research, data analysis, and innovative problem-solving. Relationship Building: Build and maintain effective working relationships with colleagues, partner organisations, external stakeholders, and opinion formers. Provide strategic advice and influence decision-making at board level, senior officer, and elected member levels. About You: Project Management Skills: Experience in planning and scheduling project activities, with the ability to influence and negotiate change requirements with diverse stakeholders. Analytical Abilities: Strong analytical skills and the ability to interpret a range of information and data to make data-driven decisions. Communication Skills: Excellent oral and written communication skills, with the ability to produce engaging content for various purposes, including reporting and information sharing. Innovative Thinking: Demonstrated ability to be innovative in problem-solving and approach to work, utilizing IT software to achieve role objectives. Self-Starter: Proven ability to work independently, prioritise activities, and achieve optimal outcomes for the business. Experience: Previous experience in supporting project delivery in communications, change projects, and risk management. Familiarity with local government landscape is desirable. Join this team: If you're a proactive self-starter with a passion for driving positive change and supporting project delivery in a dynamic environment, I want to hear from you! If this role is for you then please send your CV at the earliest opportunity.
Apr 18, 2024
Full time
Are you ready to take on an exciting and dynamic role where no two days are the same? I am looking for a driven individual to join this Energy from waste business in supporting a variety of projects, with a primary focus on communications, to drive the delivery of initiatives within this organisation. As part of this team, you'll play a vital role in contributing to their strategic aims through innovation, data-driven decision-making, and effective project management. Key Responsibilities: Project Management: Establish and manage the scope of small to medium-sized projects, ensuring successful delivery from inception to completion. This involves effectively managing stakeholder expectations and utilising project management principles to drive effective change activity. Communication Support: Create engaging content and communications materials, including project success stories, community engagement updates, and briefings for politicians and local community groups. Maintain project websites and assist in the production of reports and other documents. Procurement and Governance: Administer project procurement exercises, ensuring compliance with standing orders and statutory timescales. Establish governance for internal meetings and support the production of project communications materials. Innovation and Problem-Solving: Contribute to this organisation's strategic aims through research, data analysis, and innovative problem-solving. Relationship Building: Build and maintain effective working relationships with colleagues, partner organisations, external stakeholders, and opinion formers. Provide strategic advice and influence decision-making at board level, senior officer, and elected member levels. About You: Project Management Skills: Experience in planning and scheduling project activities, with the ability to influence and negotiate change requirements with diverse stakeholders. Analytical Abilities: Strong analytical skills and the ability to interpret a range of information and data to make data-driven decisions. Communication Skills: Excellent oral and written communication skills, with the ability to produce engaging content for various purposes, including reporting and information sharing. Innovative Thinking: Demonstrated ability to be innovative in problem-solving and approach to work, utilizing IT software to achieve role objectives. Self-Starter: Proven ability to work independently, prioritise activities, and achieve optimal outcomes for the business. Experience: Previous experience in supporting project delivery in communications, change projects, and risk management. Familiarity with local government landscape is desirable. Join this team: If you're a proactive self-starter with a passion for driving positive change and supporting project delivery in a dynamic environment, I want to hear from you! If this role is for you then please send your CV at the earliest opportunity.