I am currently supporting an IT consultancy that have an immediate need for an infrastructure engineer to join a project within the public sector where you will be responsible for the install and rollout of new Windows servers and operating systems. Please note, active NPPV3 and SC clearance is essential, candidates without both clearances will not be considered. 3 Month Contract Outside Ir35 On-site 3 days per week in South Shields and Ponteland (Northeast of England) £350/£375 per day Immediate Start Nppv3 and SC Clearance is essential. Role Requirements: Uploaded new operating system to multiple datacentres Provide AV, patch updates and backup software Construct test and handover plan upon completion of works Nppv3 and SC Clearance is essential If you are interested in hearing more, please send a copy of your CV to
Apr 18, 2024
Full time
I am currently supporting an IT consultancy that have an immediate need for an infrastructure engineer to join a project within the public sector where you will be responsible for the install and rollout of new Windows servers and operating systems. Please note, active NPPV3 and SC clearance is essential, candidates without both clearances will not be considered. 3 Month Contract Outside Ir35 On-site 3 days per week in South Shields and Ponteland (Northeast of England) £350/£375 per day Immediate Start Nppv3 and SC Clearance is essential. Role Requirements: Uploaded new operating system to multiple datacentres Provide AV, patch updates and backup software Construct test and handover plan upon completion of works Nppv3 and SC Clearance is essential If you are interested in hearing more, please send a copy of your CV to
Our client, an established insurance FinTech with offices in the City of London and the United States are looking for an experienced Lead Full Stack Software Developer. They are embarking on an exciting initiative to re-develop their existing product suite from the ground up, modernising their technology stack and their engineering processes. The successful candidate will lead the existing small-but-experienced engineering team and be a significant contributor to the design and development of the new product and to the various DevOps processes that are required to enable this. As the Lead Software Developer, you won't just be a member of the team; you'll be at the heart of their transformative journey. Collaborating closely with Project Leads and Developers / Engineers, you will: • Champion the execution of the project architectural design and rollout of the new product portfolio • Apply your extensive full-stack web application expertise to drive technical solutions, lead on aspects of code quality and influence other developers • Act as the key liaison between the project and developer teams resolving technical blockers and ushering an efficient project lifecycle Experience / Skills / Knowledge required: Competencies Required: A strong background in full stack web application development Expert knowledge about relational databases, database design and querying Experience in building DevOps build and deployment pipelines Experience in working as part of an application development team; experience in leading a development team a plus Demonstratable experience applying OOD to create reusable, maintainable, and modular code that can adapt to changing requirements Desirable: Experience of delivering applications on the Azure platform Experience of infrastructure-as-code Experience in designing and developing ETL processes or similar Insurance knowledge Scrum or Kanban methodologies Technologies: Required: Front end o Angular 12 or above o TypeScript o JavaScript o CSS/Sass Back end o C# .NET (Core) 5 or above o Microsoft SQL Server Desirable: Microsoft Azure Azure DevOps Git Entity Framework Core Pulumi SignalR NUnit Playwright or Selenium Windows Auth/Azure AD/Azure AD B2C
Apr 18, 2024
Full time
Our client, an established insurance FinTech with offices in the City of London and the United States are looking for an experienced Lead Full Stack Software Developer. They are embarking on an exciting initiative to re-develop their existing product suite from the ground up, modernising their technology stack and their engineering processes. The successful candidate will lead the existing small-but-experienced engineering team and be a significant contributor to the design and development of the new product and to the various DevOps processes that are required to enable this. As the Lead Software Developer, you won't just be a member of the team; you'll be at the heart of their transformative journey. Collaborating closely with Project Leads and Developers / Engineers, you will: • Champion the execution of the project architectural design and rollout of the new product portfolio • Apply your extensive full-stack web application expertise to drive technical solutions, lead on aspects of code quality and influence other developers • Act as the key liaison between the project and developer teams resolving technical blockers and ushering an efficient project lifecycle Experience / Skills / Knowledge required: Competencies Required: A strong background in full stack web application development Expert knowledge about relational databases, database design and querying Experience in building DevOps build and deployment pipelines Experience in working as part of an application development team; experience in leading a development team a plus Demonstratable experience applying OOD to create reusable, maintainable, and modular code that can adapt to changing requirements Desirable: Experience of delivering applications on the Azure platform Experience of infrastructure-as-code Experience in designing and developing ETL processes or similar Insurance knowledge Scrum or Kanban methodologies Technologies: Required: Front end o Angular 12 or above o TypeScript o JavaScript o CSS/Sass Back end o C# .NET (Core) 5 or above o Microsoft SQL Server Desirable: Microsoft Azure Azure DevOps Git Entity Framework Core Pulumi SignalR NUnit Playwright or Selenium Windows Auth/Azure AD/Azure AD B2C
I am currently supporting an IT consultancy that have an immediate need for an infrastructure engineer to join a project within the public sector where you will be responsible for the install and rollout of new Windows servers and operating systems. Please note, active NPPV3 and SC clearance is essential, candidates without both clearances will not be considered. 3 Month Contract Outside Ir35 On-site 3 days per week in South Shields and Ponteland (Northeast of England) 350/ 375 per day Immediate Start Nppv3 and SC Clearance is essential. Role Requirements: Uploaded new operating system to multiple datacentres Provide AV, patch updates and backup software Construct test and handover plan upon completion of works Nppv3 and SC Clearance is essential If you are interested in hearing more, please send a copy of your CV to (url removed)
Apr 18, 2024
Contractor
I am currently supporting an IT consultancy that have an immediate need for an infrastructure engineer to join a project within the public sector where you will be responsible for the install and rollout of new Windows servers and operating systems. Please note, active NPPV3 and SC clearance is essential, candidates without both clearances will not be considered. 3 Month Contract Outside Ir35 On-site 3 days per week in South Shields and Ponteland (Northeast of England) 350/ 375 per day Immediate Start Nppv3 and SC Clearance is essential. Role Requirements: Uploaded new operating system to multiple datacentres Provide AV, patch updates and backup software Construct test and handover plan upon completion of works Nppv3 and SC Clearance is essential If you are interested in hearing more, please send a copy of your CV to (url removed)
Competitive Salary Horsham, West Sussex Strictly no agencies Job Purpose This position is a combination of resource management, customer communication and performance management. It is an excellent opportunity for a proactive, diligent, and positive person with an understanding of critical thinking and effective communication skills. Working within the Team the candidate would assist in managing and resourcing the delivery of managed IT, Managed Print Services, and unified comms to customers both internal and external. The primary goal of the Team is to oversee and facilitate customer service requests and requirements, with areas of specialisation. This is a fabulous opportunity to participate in a modern, progressive team-based environment focused on outcome whilst continually improving service delivery and customer experience. Duties & Responsibilities Add and remove users Reset passwords Monitor backups, updates, and other regular tasks Log print service calls for the Print Field Engineers and consumable requests Troubleshoot and diagnose IT support issues involving software and hardware Reset user sessions Provide remote IT assistance to customers, guiding them through problem-solving steps and resolutions Collaborate with IT Support Team to escalate support tickets effectively Install and configure software applications Desktop support checking Office 365 account information, printing issues, etc Accurate record maintenance, ensuring documentation, resolution, follow up and other details are upkept Participate in IT projects and initiatives, including system upgrades, software rollouts, and infrastructure improvements Technical proficiency in troubleshooting Windows operating systems, Microsoft Office Suite, hardware peripherals, and networking concepts Knowledge of Hyper-V, Cloud solutions, Watchguard, HPE and NetGear switches Individuals will also be expected to fulfil reasonable requests from management that contribute to the overall objectives of the Service Delivery Department and the business as a whole Experience in managing more complex installations and support scenarios is beneficial but not essential Person Specification 1st and or 2nd line support experience Possess an achievement-based personality and a make things happen attitude. Proven customer service experience with excellent written and verbal communication skills Demonstrable effective communication skills with customers and colleagues to achieve desired outcomes. Emotional intelligence Critical thinking skills Demonstrate an inquiring mindset and solution resolution. Share common values with the company in line with our Book of Beliefs What we offer Competitive Salary Excellent induction & training program Supportive working environment Opportunity for sponsored training and qualifications to help you grow your career after completing probation Monday - Friday, 09.00 - 17.30 23 days annual leave plus bank holidays Your Birthday off Great social events Free onsite parking Pension scheme Eye care scheme The details contained in this Job Description reflect the content of the job at the date it was prepared. It should be remembered, however, that it is inevitable that over time, the nature of individual jobs will change, existing duties may no longer be required and other duties may be gained without changing the general nature of the duties or the level of responsibility entailed. Consequently, Principal I Ltd will expect to revise this Job Description from time to time and will consult with the post holder at the appropriate time.
Apr 18, 2024
Full time
Competitive Salary Horsham, West Sussex Strictly no agencies Job Purpose This position is a combination of resource management, customer communication and performance management. It is an excellent opportunity for a proactive, diligent, and positive person with an understanding of critical thinking and effective communication skills. Working within the Team the candidate would assist in managing and resourcing the delivery of managed IT, Managed Print Services, and unified comms to customers both internal and external. The primary goal of the Team is to oversee and facilitate customer service requests and requirements, with areas of specialisation. This is a fabulous opportunity to participate in a modern, progressive team-based environment focused on outcome whilst continually improving service delivery and customer experience. Duties & Responsibilities Add and remove users Reset passwords Monitor backups, updates, and other regular tasks Log print service calls for the Print Field Engineers and consumable requests Troubleshoot and diagnose IT support issues involving software and hardware Reset user sessions Provide remote IT assistance to customers, guiding them through problem-solving steps and resolutions Collaborate with IT Support Team to escalate support tickets effectively Install and configure software applications Desktop support checking Office 365 account information, printing issues, etc Accurate record maintenance, ensuring documentation, resolution, follow up and other details are upkept Participate in IT projects and initiatives, including system upgrades, software rollouts, and infrastructure improvements Technical proficiency in troubleshooting Windows operating systems, Microsoft Office Suite, hardware peripherals, and networking concepts Knowledge of Hyper-V, Cloud solutions, Watchguard, HPE and NetGear switches Individuals will also be expected to fulfil reasonable requests from management that contribute to the overall objectives of the Service Delivery Department and the business as a whole Experience in managing more complex installations and support scenarios is beneficial but not essential Person Specification 1st and or 2nd line support experience Possess an achievement-based personality and a make things happen attitude. Proven customer service experience with excellent written and verbal communication skills Demonstrable effective communication skills with customers and colleagues to achieve desired outcomes. Emotional intelligence Critical thinking skills Demonstrate an inquiring mindset and solution resolution. Share common values with the company in line with our Book of Beliefs What we offer Competitive Salary Excellent induction & training program Supportive working environment Opportunity for sponsored training and qualifications to help you grow your career after completing probation Monday - Friday, 09.00 - 17.30 23 days annual leave plus bank holidays Your Birthday off Great social events Free onsite parking Pension scheme Eye care scheme The details contained in this Job Description reflect the content of the job at the date it was prepared. It should be remembered, however, that it is inevitable that over time, the nature of individual jobs will change, existing duties may no longer be required and other duties may be gained without changing the general nature of the duties or the level of responsibility entailed. Consequently, Principal I Ltd will expect to revise this Job Description from time to time and will consult with the post holder at the appropriate time.
Our client is seeking experienced Field Engineer to join their southern team of engineers based between Swindon and Reading. Main responsibilities • SLA driven EPOS and IT Support into Hospitality, Retail and Healthcare outlets.• Diagnosis and rectification of EPoS, Networking and Networking Devices.• Project working including AV, Digital Signage and Customer Rollouts.• Provide on-site support services on EPoS, I.T. Network/Comm's infrastructure, hardware, and software. Qualifications and Skills • Sound understanding of EPoS systems and connectivity.• Networking diagnosis and rectification.• Sound fault finding skills.• Customer facing skills.• Cabling Infrastructure (Cat5, Cat6, Wireless) Benefits • Paid Overtime• Company Van• Ongoing Training• Laptop and Mobile Phone Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
Apr 18, 2024
Full time
Our client is seeking experienced Field Engineer to join their southern team of engineers based between Swindon and Reading. Main responsibilities • SLA driven EPOS and IT Support into Hospitality, Retail and Healthcare outlets.• Diagnosis and rectification of EPoS, Networking and Networking Devices.• Project working including AV, Digital Signage and Customer Rollouts.• Provide on-site support services on EPoS, I.T. Network/Comm's infrastructure, hardware, and software. Qualifications and Skills • Sound understanding of EPoS systems and connectivity.• Networking diagnosis and rectification.• Sound fault finding skills.• Customer facing skills.• Cabling Infrastructure (Cat5, Cat6, Wireless) Benefits • Paid Overtime• Company Van• Ongoing Training• Laptop and Mobile Phone Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
Bletchley Park Trust Limited
Milton Keynes, Buckinghamshire
Job Title: AV Support Technician Location: Milton Keynes Salary: 30,000 to 34,000 depending on experience Job Type: Full Time / Permanent About the company: Bletchley Park is a vibrant heritage attraction, open daily to visitors, revealing the secrets and telling fascinating stories of the secret British World War Two codebreaking operations. The mission of the Bletchley Park Trust is to attract, engage and educate people from all over the world in order to inspire them with Bletchley Park's crucial role in World War Two. Our people, staff and volunteers, are our biggest resource and we are committed to value, invest in and nurture our people. Bletchley Park is a great place to work, and we are committed to making it even better. About the role: Reporting to the Head of IT, the main purpose of this role is to work alongside our external AV suppliers to provide a high level of service to the internal Bletchley Park team and our customers and ensure that incidents and problems are resolved in a timely manner. This role will work on all aspects of our AV & IT systems and services, support staff and assist with the design and rollout of new technology into the business. Managing all aspects from first fix to commissioning. You will also be the onsite "Hands, eyes and ears" of our external suppliers and as such the desire to help and resolve user issues in a professional and well thought out manner and a strong attention to detail are the things to make you succeed in this role. Supporting the technology in our newly created learning centre and state of the art auditorium along with our exhibitions and meeting rooms. Key Responsibilities: Maintaining and servicing all AV across the site, to include the learning centre and auditorium, events spaces, meeting rooms systems and our onsite exhibitions Lead the set up and support of all AV for events and meetings aligned to client requirements. Including editing/streaming of live events Assessing, reporting and repairing faults with AV across the site. Liaising with external suppliers to repair faults and install new equipment Helping to manage Bletchley Park IT Assets for all AV equipment, including lifecycle management and scheduled maintenance Requirement gathering and AV asset procurement as needed Serving as the face of IT to Bletchley Park employees if issues are escalated to you Other reasonable duties as necessary About the candidate: The successful applicant will have a positive, solution-finding attitude, a willingness to assist others and embrace collaborative working. Working with internal teams and external suppliers, you will be the "go to" for everything AV. You will be an effective communicator and be able to work to multiple and conflicting deadlines. The following technical experience is essential: Previous experience in AV support or field service engineering, preferably in a visitor facing environment Experience installing, supporting or designing meeting room systems Experience managing Event AV, including supporting users in the use of the technology such as microphones Experience working with, configuring and supporting distributed audio and video systems, including the use of technology such as DANTE Experience working with and installing RF Radio Mics An understanding and experience of installing/or managing AV displayed in public spaces (e.g., museums and galleries) including audio controllers and handsets, multimedia screens and players, both centrally controlled and locally managed Experience working with interactive media and hardware such as touchscreens, digitally controlled interactives and visitor/user-controlled effects Ability to write engaging user documentation Benefits: Company pension scheme BUPA wellbeing cash plan 33 days holiday per annum, inclusive of statutory holidays Friendly work environment Closing date for applications: Monday 15 April 2024 This is a site-based role, located in Bletchley, Milton Keynes. Strictly no agencies. The Trust operates a policy of compliance with the law on grounds of non-discrimination on the basis of race, colour, sex, age, nationality or disabilities. No smoking is permitted in any offices or buildings. If you feel you could be an asset to our team then please click the APPLY button to send your CV and cover letter. Candidates with previous experience or relevant job titles of; Audio Visual, AV Service Engineer, Audio Visual Engineer, AV Engineer may also be considered for this role.
Apr 18, 2024
Full time
Job Title: AV Support Technician Location: Milton Keynes Salary: 30,000 to 34,000 depending on experience Job Type: Full Time / Permanent About the company: Bletchley Park is a vibrant heritage attraction, open daily to visitors, revealing the secrets and telling fascinating stories of the secret British World War Two codebreaking operations. The mission of the Bletchley Park Trust is to attract, engage and educate people from all over the world in order to inspire them with Bletchley Park's crucial role in World War Two. Our people, staff and volunteers, are our biggest resource and we are committed to value, invest in and nurture our people. Bletchley Park is a great place to work, and we are committed to making it even better. About the role: Reporting to the Head of IT, the main purpose of this role is to work alongside our external AV suppliers to provide a high level of service to the internal Bletchley Park team and our customers and ensure that incidents and problems are resolved in a timely manner. This role will work on all aspects of our AV & IT systems and services, support staff and assist with the design and rollout of new technology into the business. Managing all aspects from first fix to commissioning. You will also be the onsite "Hands, eyes and ears" of our external suppliers and as such the desire to help and resolve user issues in a professional and well thought out manner and a strong attention to detail are the things to make you succeed in this role. Supporting the technology in our newly created learning centre and state of the art auditorium along with our exhibitions and meeting rooms. Key Responsibilities: Maintaining and servicing all AV across the site, to include the learning centre and auditorium, events spaces, meeting rooms systems and our onsite exhibitions Lead the set up and support of all AV for events and meetings aligned to client requirements. Including editing/streaming of live events Assessing, reporting and repairing faults with AV across the site. Liaising with external suppliers to repair faults and install new equipment Helping to manage Bletchley Park IT Assets for all AV equipment, including lifecycle management and scheduled maintenance Requirement gathering and AV asset procurement as needed Serving as the face of IT to Bletchley Park employees if issues are escalated to you Other reasonable duties as necessary About the candidate: The successful applicant will have a positive, solution-finding attitude, a willingness to assist others and embrace collaborative working. Working with internal teams and external suppliers, you will be the "go to" for everything AV. You will be an effective communicator and be able to work to multiple and conflicting deadlines. The following technical experience is essential: Previous experience in AV support or field service engineering, preferably in a visitor facing environment Experience installing, supporting or designing meeting room systems Experience managing Event AV, including supporting users in the use of the technology such as microphones Experience working with, configuring and supporting distributed audio and video systems, including the use of technology such as DANTE Experience working with and installing RF Radio Mics An understanding and experience of installing/or managing AV displayed in public spaces (e.g., museums and galleries) including audio controllers and handsets, multimedia screens and players, both centrally controlled and locally managed Experience working with interactive media and hardware such as touchscreens, digitally controlled interactives and visitor/user-controlled effects Ability to write engaging user documentation Benefits: Company pension scheme BUPA wellbeing cash plan 33 days holiday per annum, inclusive of statutory holidays Friendly work environment Closing date for applications: Monday 15 April 2024 This is a site-based role, located in Bletchley, Milton Keynes. Strictly no agencies. The Trust operates a policy of compliance with the law on grounds of non-discrimination on the basis of race, colour, sex, age, nationality or disabilities. No smoking is permitted in any offices or buildings. If you feel you could be an asset to our team then please click the APPLY button to send your CV and cover letter. Candidates with previous experience or relevant job titles of; Audio Visual, AV Service Engineer, Audio Visual Engineer, AV Engineer may also be considered for this role.
Are you passionate about revolutionising software testing? Do you thrive in a dynamic work environment where innovation is valued? Are you ready to be part of a team that's shaping the future of technology? If so, look no further! We're seeking a skilled Test Automation Engineer to join our bustling team in Milton Keynes. As a Test Automation Engineer, you will be responsible for the implementation and advancement of our testing capability into automation, across APIs and Web UI testing. You will also be capable of writing code to facilitate this form of testing. You will own the test automation discipline, ensuring it improves and evolves with best practice and product change. You will design, build and execute non-functional automated tests (e.g. Security, Performance etc.). You will be responsible for developing our current engineering team into one which can support the rollout of automated testing. Hours of work: Full Time, Hybrid working (1-2 days in office) Test Automation Engineer Requirements: You are technical and interested in business critical, scalable applications using modern technologies on a mixture of cloud and on-premise platforms You have a keen desire to learn and understand how energy retail and carbon management industries work You should have strong communication skills, an analytical mindset and are comfortable engaging with a wide range of stakeholders Bachelor s degree in Computer Science, Engineering, or related fields Strong understanding and experience of continuous integration and continuous deployment pipelines 4+ years experience in test automation Have implemented automated API testing using tools like ReadyAPI, Selenium WebDriver and can demonstrate a strong understanding of API design Strong programming skills in languages such as Java/Groovy, SQL, Swagger/Open API with coding experience to resolve complex testing challenges where tools fall short ISTQB or similar certification is a must Desirable: Experience with testing established business systems Languages: Java/Groovy, SQL, Swagger/Open API Interfaces: Web, API, Messages/Events, DB Dev Lifecycle: Maven, GIT/Bitbucket, Jira Cloud, Zephyr, ReadyAPI, jMeter Testing Types: API, Web, Security/PEN, Performance & Scalability, Thick Client, Integration, Automated Compliance Command line: Linux shell/Bash Test Automation Engineer Benefits: £40K- £45K Per annum Employee Ownership Profit Share bonus scheme (annual) Health cash plan including family cover Employee wellbeing program Life Assurance Stakeholder Pension Hybrid working home and office-based role Flexible holidays Cycle Salary Sacrifice Scheme Electric Vehicle Salary Sacrifice Scheme Meet the Organisation: Who We Are and What We Do EDW Technology is an innovative IT company specialising in the energy sector. It is an employee-owned company that fosters a culture of shared ownership, empowers its workforce by making every team member a stakeholder in the company s success. We encourage all qualified individuals to apply. Are you ready to take your career to the next level as a Test Automation Engineer? Don't wait any longer apply now!
Apr 18, 2024
Full time
Are you passionate about revolutionising software testing? Do you thrive in a dynamic work environment where innovation is valued? Are you ready to be part of a team that's shaping the future of technology? If so, look no further! We're seeking a skilled Test Automation Engineer to join our bustling team in Milton Keynes. As a Test Automation Engineer, you will be responsible for the implementation and advancement of our testing capability into automation, across APIs and Web UI testing. You will also be capable of writing code to facilitate this form of testing. You will own the test automation discipline, ensuring it improves and evolves with best practice and product change. You will design, build and execute non-functional automated tests (e.g. Security, Performance etc.). You will be responsible for developing our current engineering team into one which can support the rollout of automated testing. Hours of work: Full Time, Hybrid working (1-2 days in office) Test Automation Engineer Requirements: You are technical and interested in business critical, scalable applications using modern technologies on a mixture of cloud and on-premise platforms You have a keen desire to learn and understand how energy retail and carbon management industries work You should have strong communication skills, an analytical mindset and are comfortable engaging with a wide range of stakeholders Bachelor s degree in Computer Science, Engineering, or related fields Strong understanding and experience of continuous integration and continuous deployment pipelines 4+ years experience in test automation Have implemented automated API testing using tools like ReadyAPI, Selenium WebDriver and can demonstrate a strong understanding of API design Strong programming skills in languages such as Java/Groovy, SQL, Swagger/Open API with coding experience to resolve complex testing challenges where tools fall short ISTQB or similar certification is a must Desirable: Experience with testing established business systems Languages: Java/Groovy, SQL, Swagger/Open API Interfaces: Web, API, Messages/Events, DB Dev Lifecycle: Maven, GIT/Bitbucket, Jira Cloud, Zephyr, ReadyAPI, jMeter Testing Types: API, Web, Security/PEN, Performance & Scalability, Thick Client, Integration, Automated Compliance Command line: Linux shell/Bash Test Automation Engineer Benefits: £40K- £45K Per annum Employee Ownership Profit Share bonus scheme (annual) Health cash plan including family cover Employee wellbeing program Life Assurance Stakeholder Pension Hybrid working home and office-based role Flexible holidays Cycle Salary Sacrifice Scheme Electric Vehicle Salary Sacrifice Scheme Meet the Organisation: Who We Are and What We Do EDW Technology is an innovative IT company specialising in the energy sector. It is an employee-owned company that fosters a culture of shared ownership, empowers its workforce by making every team member a stakeholder in the company s success. We encourage all qualified individuals to apply. Are you ready to take your career to the next level as a Test Automation Engineer? Don't wait any longer apply now!
2nd Line Support Engineer required by market leading organisation based in South Wales. This is a permanent position on a hybrid working basis with 2 days a week onsite (With flexibility). You will join an experienced IT Support Team responsible for supporting traditional IT systems and services, the role will be focused on supporting technologies key to the operational success of the business. This is a hands-on role, working towards targeted Service Level Agreements (SLAs) to support the business, will be involved in exciting new technologies and systems and will co-ordinate and assist with the roll out of related projects within the businesses. Main Duties: Monitor Service Desk tickets and provide 2nd line onsite and remote support. Work to set KPI's to maintain the departments SLA to the business. Administer ICT Operational environments and services such as CUTE, CUSS. Provide incident and problem management for the IT operational systems including servers, desktop, network, software and more. Mentor and cross train team members on existing and new technologies. Document best practices and support procedures. Work with Project Managers to implement new projects to deliver new operational technology solutions. Develop and implement small projects to deliver new technology solutions. Produce systems documentation. Maintain inventory and asset configuration documentation. Carry out special tasks at Management's direction. Provide training to other departments about how best to use the systems available within the business. Required Background: Strong technical knowledge of Microsoft's Server Operating Systems 2012/2016/2019. Strong technical knowledge of Microsoft's Client Operating Systems, primarily Windows 10/11. Good technical knowledge of Backup & DR services. Good knowledge of application support with MS Office and Office 365. Good knowledge of VoIP Telephony systems. Managing deployments / rollouts of IT systems and projects. Active Directory Group Policy and user and group administration. Excellent understanding of PC hardware set-up and configuration. Good knowledge of LAN/WAN networking. Ability to troubleshoot network issues. Ability to work under pressure. Ability to work as an individual and as part of a team. Ability to develop effective working relationships. Professional and confident. This fantastic role comes with a basic salary of £27,500-32,500 p/a and is accompanied by a benefits package which includes: Remote working, annual salary review, 25 days holiday (which will increase to 30 days based upon length of service), private medical insurance, pension and many more.
Apr 18, 2024
Full time
2nd Line Support Engineer required by market leading organisation based in South Wales. This is a permanent position on a hybrid working basis with 2 days a week onsite (With flexibility). You will join an experienced IT Support Team responsible for supporting traditional IT systems and services, the role will be focused on supporting technologies key to the operational success of the business. This is a hands-on role, working towards targeted Service Level Agreements (SLAs) to support the business, will be involved in exciting new technologies and systems and will co-ordinate and assist with the roll out of related projects within the businesses. Main Duties: Monitor Service Desk tickets and provide 2nd line onsite and remote support. Work to set KPI's to maintain the departments SLA to the business. Administer ICT Operational environments and services such as CUTE, CUSS. Provide incident and problem management for the IT operational systems including servers, desktop, network, software and more. Mentor and cross train team members on existing and new technologies. Document best practices and support procedures. Work with Project Managers to implement new projects to deliver new operational technology solutions. Develop and implement small projects to deliver new technology solutions. Produce systems documentation. Maintain inventory and asset configuration documentation. Carry out special tasks at Management's direction. Provide training to other departments about how best to use the systems available within the business. Required Background: Strong technical knowledge of Microsoft's Server Operating Systems 2012/2016/2019. Strong technical knowledge of Microsoft's Client Operating Systems, primarily Windows 10/11. Good technical knowledge of Backup & DR services. Good knowledge of application support with MS Office and Office 365. Good knowledge of VoIP Telephony systems. Managing deployments / rollouts of IT systems and projects. Active Directory Group Policy and user and group administration. Excellent understanding of PC hardware set-up and configuration. Good knowledge of LAN/WAN networking. Ability to troubleshoot network issues. Ability to work under pressure. Ability to work as an individual and as part of a team. Ability to develop effective working relationships. Professional and confident. This fantastic role comes with a basic salary of £27,500-32,500 p/a and is accompanied by a benefits package which includes: Remote working, annual salary review, 25 days holiday (which will increase to 30 days based upon length of service), private medical insurance, pension and many more.
Network Application Engineer (Gallagher) Utilities Hybrid: 1-2 days per week in Berkshire 6 months+ (project carries through to 2026) £600 - £650 per day Essential: Gallagher software experience In short: Network Application Engineer required to join a large utilities company. You'll be designing, maintaining and and trouble-shooting Gallagher software. Position Overview: We are seeking an experienced Application Engineer with a background in integrated software and systems that protect, secure and manage people and assets. The ideal candidate will have a strong foundation in system interoperability, video surveillance systems (VSS), access control, networking, and Windows Server OS infrastructure. The Application Engineer will play a key role in supporting the strategy and direction of our Corporate Security business unit, focusing on enhancing security measures and optimising operational efficiency. Key Responsibilities: - Collaborate with cross-functional teams to ensure seamless interoperability of security systems - Lead internal projects related to system upgrades, asset refresh initiatives, and the rollout of access control and physical security systems. - Coordinate the commissioning of new sites into the security system, ensuring minimal disruption to operations. - Implement automation processes using PowerShell and SQL scripting to improve operational efficiency and reduce operational overhead. - Liaise with suppliers and vendors to negotiate software maintenance agreements and ensure timely delivery of security solutions. - Evaluate security, CCTV, and access control products to assess their functionality and suitability for integration within the energy sector infrastructure. - Communicate effectively with stakeholders from various departments, including IT, security, and business units, to gather requirements and address concerns. - Become the subject matter expert for the physical security software and provide high-level support to internal teams and external clients on complex security solutions. - Implement rigorous quality assurance processes to validate the functionality, performance, and usability of security systems. - Ensure compliance with industry standards and regulations, including ISO 27001, by implementing appropriate security measures and controls. About you - Willingness and aptitude to learn new integrated security solutions and become the subject matter expert. - Technological literacy in learning, operating, building, and troubleshooting for software, systems and other technological equipment. - Experience with Gallagher Security integrated systems and other security technologies. - CompTIA Security+ certification - Familiarity with Security Application Providers - Demonstrable knowledge of Windows Server 2016, networking fundamentals, and ITIL best practices. - Proven ability to solve complex problems and make effective decisions. - Attention to detail, particularly in documentation and project management. - Strong communication and interpersonal skills, with the ability to interact with stakeholders at all levels and communicate technical concepts to non-technical stakeholders. - Proficiency in Programming Languages and Tools - Knowledge of System Architectures and Design - Bachelor's degree in Electronic Engineering or equivalent experience. Candidates will ideally show evidence of the above in their CV in order to be considered.Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.
Apr 18, 2024
Full time
Network Application Engineer (Gallagher) Utilities Hybrid: 1-2 days per week in Berkshire 6 months+ (project carries through to 2026) £600 - £650 per day Essential: Gallagher software experience In short: Network Application Engineer required to join a large utilities company. You'll be designing, maintaining and and trouble-shooting Gallagher software. Position Overview: We are seeking an experienced Application Engineer with a background in integrated software and systems that protect, secure and manage people and assets. The ideal candidate will have a strong foundation in system interoperability, video surveillance systems (VSS), access control, networking, and Windows Server OS infrastructure. The Application Engineer will play a key role in supporting the strategy and direction of our Corporate Security business unit, focusing on enhancing security measures and optimising operational efficiency. Key Responsibilities: - Collaborate with cross-functional teams to ensure seamless interoperability of security systems - Lead internal projects related to system upgrades, asset refresh initiatives, and the rollout of access control and physical security systems. - Coordinate the commissioning of new sites into the security system, ensuring minimal disruption to operations. - Implement automation processes using PowerShell and SQL scripting to improve operational efficiency and reduce operational overhead. - Liaise with suppliers and vendors to negotiate software maintenance agreements and ensure timely delivery of security solutions. - Evaluate security, CCTV, and access control products to assess their functionality and suitability for integration within the energy sector infrastructure. - Communicate effectively with stakeholders from various departments, including IT, security, and business units, to gather requirements and address concerns. - Become the subject matter expert for the physical security software and provide high-level support to internal teams and external clients on complex security solutions. - Implement rigorous quality assurance processes to validate the functionality, performance, and usability of security systems. - Ensure compliance with industry standards and regulations, including ISO 27001, by implementing appropriate security measures and controls. About you - Willingness and aptitude to learn new integrated security solutions and become the subject matter expert. - Technological literacy in learning, operating, building, and troubleshooting for software, systems and other technological equipment. - Experience with Gallagher Security integrated systems and other security technologies. - CompTIA Security+ certification - Familiarity with Security Application Providers - Demonstrable knowledge of Windows Server 2016, networking fundamentals, and ITIL best practices. - Proven ability to solve complex problems and make effective decisions. - Attention to detail, particularly in documentation and project management. - Strong communication and interpersonal skills, with the ability to interact with stakeholders at all levels and communicate technical concepts to non-technical stakeholders. - Proficiency in Programming Languages and Tools - Knowledge of System Architectures and Design - Bachelor's degree in Electronic Engineering or equivalent experience. Candidates will ideally show evidence of the above in their CV in order to be considered.Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.
Multi-Disciplined Engineer Clearance Requirement: High level of clearance - DV (Developed Vetting) Location: Huntingdon, Cambridgeshire UNLEASH YOUR POTENTIAL Working across a range of diverse, complex, and secure systems, a Multi-Disciplined Engineer should be technically capable and versatile. You will be working as part of the Normal Change delivery team supporting the development and sustainment of a government portfolio of systems and services managed through the Programme. Working alone or as part of a team (depending on the size and complexity of the engineering change task) to deliver business value in a demanding, involved environment. YOUR ROLE AND RESPONSBILITIES Based primarily at our customer's site near Huntingdon Cambridgeshire, you will be supporting or leading, on infrastructure and application changes in an Agile environment. The preferred candidate will have a range of knowledge and experience in the administration of a service based on Microsoft and CISCO products and be an expert on Microsoft Windows Server (including services such as AD, DNS, DHCP & SCCM) and virtualisation (Hyper-V, VMware), while also having an understanding and interest in Linux (Ubuntu / CentOS) and a desire to learn (if required) additional complementary technologies such as Microsoft Stack Technologies (SharePoint, SQL Server, Skype for Business / Teams), networking technologies (CISCO) and storage. Are you ready for your next challenge? Occasional travel to other Leidos and customer sites may be required. Keeping an eye on the technology landscape is essential, too - identification of new and relevant technologies to solve problems and make improvements is part of the job. We believe innovation is the lifeblood of customer value - we are all catalysts for innovation and should be committed to continuous improvement in everything we do. SKILLS AND KNOWLEDGE: Excellent knowledge of Virtualized Environments such as VMware and Hyper-V. Excellent knowledge of Windows Server Environments, from Server 2003 - 2019, including OS build, AD, DNS, DHCP and GPO from design to implementation and support. Strong working knowledge of Linux system administration skills (Ubuntu / CentOS) Good general knowledge of TCP/IP and networking technologies including switches and firewalls. Good general knowledge of Microsoft stack technologies such as SharePoint, Skype for Business / Teams, MS SQL, MS System Centre, Office365, MS Exchange & CLI tooling such as PowerShell. Good knowledge of application deployment via SCCM. Experience on Secure LAN environments including security boundaries and rulesets. Experience of working in security-cleared environments/working in Defence. Experience in configuring and troubleshooting Sidewinders and ASAv firewalls. Platform focus: Cisco Nexus 9300 series and Catalyst switches. Excellent communication skills (written and oral), ideally able to communicate technical issues to less technical staff and managers. Experience in providing support to others, including Service Desk Analysts and Second Line Engineers Experience of producing and updating technical documentation to a high standard Experience of ITIL Service Management Experience of software maintenance and support to include servers, workstations, laptops, network, and peripheral devices. Experience in the installation and configuration of Microsoft Server 2008, 2016 and 2019. Experience in the installation and configuration of Microsoft Windows 10 and 11 workstations. Good knowledge of the configuration, maintenance, and installation of Commercial off the Shelf (COTS) software applications. Experience in the installation, configuration, and maintenance of Enterprise Anti-Virus products. Experience in the installation, configuration, and maintenance of Windows Server Update Services (WSUS). Knowledge of backup technologies. Experience of desktop rollout and configuration (including desktop virtualisation). Experience of cloud-based deployment. Experience configuring and maintaining monitoring tools and systems. ADDITIONAL ATTRIBUTES: Analytical and problem-solving skills and developing solutions. Flexibility and adaptability. Proactive and innovative working attitude Who We Are: Leidos UK & EUROPE - we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future.
Apr 17, 2024
Full time
Multi-Disciplined Engineer Clearance Requirement: High level of clearance - DV (Developed Vetting) Location: Huntingdon, Cambridgeshire UNLEASH YOUR POTENTIAL Working across a range of diverse, complex, and secure systems, a Multi-Disciplined Engineer should be technically capable and versatile. You will be working as part of the Normal Change delivery team supporting the development and sustainment of a government portfolio of systems and services managed through the Programme. Working alone or as part of a team (depending on the size and complexity of the engineering change task) to deliver business value in a demanding, involved environment. YOUR ROLE AND RESPONSBILITIES Based primarily at our customer's site near Huntingdon Cambridgeshire, you will be supporting or leading, on infrastructure and application changes in an Agile environment. The preferred candidate will have a range of knowledge and experience in the administration of a service based on Microsoft and CISCO products and be an expert on Microsoft Windows Server (including services such as AD, DNS, DHCP & SCCM) and virtualisation (Hyper-V, VMware), while also having an understanding and interest in Linux (Ubuntu / CentOS) and a desire to learn (if required) additional complementary technologies such as Microsoft Stack Technologies (SharePoint, SQL Server, Skype for Business / Teams), networking technologies (CISCO) and storage. Are you ready for your next challenge? Occasional travel to other Leidos and customer sites may be required. Keeping an eye on the technology landscape is essential, too - identification of new and relevant technologies to solve problems and make improvements is part of the job. We believe innovation is the lifeblood of customer value - we are all catalysts for innovation and should be committed to continuous improvement in everything we do. SKILLS AND KNOWLEDGE: Excellent knowledge of Virtualized Environments such as VMware and Hyper-V. Excellent knowledge of Windows Server Environments, from Server 2003 - 2019, including OS build, AD, DNS, DHCP and GPO from design to implementation and support. Strong working knowledge of Linux system administration skills (Ubuntu / CentOS) Good general knowledge of TCP/IP and networking technologies including switches and firewalls. Good general knowledge of Microsoft stack technologies such as SharePoint, Skype for Business / Teams, MS SQL, MS System Centre, Office365, MS Exchange & CLI tooling such as PowerShell. Good knowledge of application deployment via SCCM. Experience on Secure LAN environments including security boundaries and rulesets. Experience of working in security-cleared environments/working in Defence. Experience in configuring and troubleshooting Sidewinders and ASAv firewalls. Platform focus: Cisco Nexus 9300 series and Catalyst switches. Excellent communication skills (written and oral), ideally able to communicate technical issues to less technical staff and managers. Experience in providing support to others, including Service Desk Analysts and Second Line Engineers Experience of producing and updating technical documentation to a high standard Experience of ITIL Service Management Experience of software maintenance and support to include servers, workstations, laptops, network, and peripheral devices. Experience in the installation and configuration of Microsoft Server 2008, 2016 and 2019. Experience in the installation and configuration of Microsoft Windows 10 and 11 workstations. Good knowledge of the configuration, maintenance, and installation of Commercial off the Shelf (COTS) software applications. Experience in the installation, configuration, and maintenance of Enterprise Anti-Virus products. Experience in the installation, configuration, and maintenance of Windows Server Update Services (WSUS). Knowledge of backup technologies. Experience of desktop rollout and configuration (including desktop virtualisation). Experience of cloud-based deployment. Experience configuring and maintaining monitoring tools and systems. ADDITIONAL ATTRIBUTES: Analytical and problem-solving skills and developing solutions. Flexibility and adaptability. Proactive and innovative working attitude Who We Are: Leidos UK & EUROPE - we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future.
My Client is looking for an experienced Project Manager who has active SC Clearance for an initial 6-month contract based in Devon. 435 per day inside IR35 via an umbrella company 6 months, extendable Location: Remote with occasional travel to Devon The successful Project Manager will: 1) Have experience leading Windows 10 rollouts 2) Have experience in IT projects relating to software rollouts such as client OS upgrades and/or software application installations 3) Be responsible for driving and overseeing the delivery of the project to ensure that the objectives are clearly defined and achieved within the agreed time, cost, and quality constraints. 4) Play a key role in project governance and working with stakeholders, to ensure the agreed project outputs are delivered to enable benefits to be realised. 5) Be supported by Project Support Officers in delivering the project working alongside a pool of experienced project and science leads as well as a broad range of other specialists (eg Scientific Software Engineers, Architects, Analysts, etc.) as part of a large multi-disciplined team comprising both internal and external supplier partners.
Apr 16, 2024
Full time
My Client is looking for an experienced Project Manager who has active SC Clearance for an initial 6-month contract based in Devon. 435 per day inside IR35 via an umbrella company 6 months, extendable Location: Remote with occasional travel to Devon The successful Project Manager will: 1) Have experience leading Windows 10 rollouts 2) Have experience in IT projects relating to software rollouts such as client OS upgrades and/or software application installations 3) Be responsible for driving and overseeing the delivery of the project to ensure that the objectives are clearly defined and achieved within the agreed time, cost, and quality constraints. 4) Play a key role in project governance and working with stakeholders, to ensure the agreed project outputs are delivered to enable benefits to be realised. 5) Be supported by Project Support Officers in delivering the project working alongside a pool of experienced project and science leads as well as a broad range of other specialists (eg Scientific Software Engineers, Architects, Analysts, etc.) as part of a large multi-disciplined team comprising both internal and external supplier partners.
IT Project Manager Location: London, Home / Site Based Salary: £40-55k, plus car allowance or company Car Contract: Permanent, Full Time The Benefits awarded to the successful Cabling Engineer: • Competitive salary • Company Car or car allowance • 25 Days Annual leave plus public holidays • On-going training and career progression • Social events PMRS was established in 2002 as KMH Projects, since 2002 we have worked with some of the top names in retail providing experienced, qualified Project Managers, to implement a wide range of projects. From large multi-site rollout projects, to single site installations, we are able to provide dedicated project managers, to deal with any situation. PMRS are looking for a permanent IT Project Manager with a strong background, delivering technology projects within a Retail environment. The Role of the IT Project Manager: The job is a mixture of working from Home and attending meetings in various locations across the UK. (based from home / in London maybe 1 day per week / onsite) PMRS are looking for someone who can lead, and take ownership of projects and is keen to be part of a growing, busy company. IT Project Manager - Candidate Specification: The ideal candidate will have a strong Project Management Background, with experience deploying IT Systems on a large scale, the role will be working alongside our customers to deliver IT and POS systems into a Tier 1 Retailer. Your experience covers all the usual areas such as scope, planning, risk management, resources, project progress reporting, tracking of deliverables, change management, meeting milestones, as well as the day-to-day allocation and management of implementation consultants. • Managed projects of £100k to £1 million either as single installations or as part of Rollout works. • You've been an Implementation Project Manager on Retail sites in the past, deploying IT systems / Infrastructure. • You give clear objectives to team members and enforce deadlines to keep projects on track • Expertise in mentoring, coaching and building teams • Proficiency with project management tools and methods, ideally qualified with PMP, Agile, Prince 2 or similar. • Adept at communicating with key project stakeholders • You deliver successful quality projects under tight deadlines • Proactive, positive, organised, enthusiastic, and a good leader • Great at forming effective relationships with clients If you have the relevant skills and experience required for this role, please click on APPLY and forward an up-to-date CV, along with your cover letter, stating why you are a good fit for this vacancy PMRS is an equal opportunities employer and welcome applications from all backgrounds. No Agencies Please!
Apr 16, 2024
Full time
IT Project Manager Location: London, Home / Site Based Salary: £40-55k, plus car allowance or company Car Contract: Permanent, Full Time The Benefits awarded to the successful Cabling Engineer: • Competitive salary • Company Car or car allowance • 25 Days Annual leave plus public holidays • On-going training and career progression • Social events PMRS was established in 2002 as KMH Projects, since 2002 we have worked with some of the top names in retail providing experienced, qualified Project Managers, to implement a wide range of projects. From large multi-site rollout projects, to single site installations, we are able to provide dedicated project managers, to deal with any situation. PMRS are looking for a permanent IT Project Manager with a strong background, delivering technology projects within a Retail environment. The Role of the IT Project Manager: The job is a mixture of working from Home and attending meetings in various locations across the UK. (based from home / in London maybe 1 day per week / onsite) PMRS are looking for someone who can lead, and take ownership of projects and is keen to be part of a growing, busy company. IT Project Manager - Candidate Specification: The ideal candidate will have a strong Project Management Background, with experience deploying IT Systems on a large scale, the role will be working alongside our customers to deliver IT and POS systems into a Tier 1 Retailer. Your experience covers all the usual areas such as scope, planning, risk management, resources, project progress reporting, tracking of deliverables, change management, meeting milestones, as well as the day-to-day allocation and management of implementation consultants. • Managed projects of £100k to £1 million either as single installations or as part of Rollout works. • You've been an Implementation Project Manager on Retail sites in the past, deploying IT systems / Infrastructure. • You give clear objectives to team members and enforce deadlines to keep projects on track • Expertise in mentoring, coaching and building teams • Proficiency with project management tools and methods, ideally qualified with PMP, Agile, Prince 2 or similar. • Adept at communicating with key project stakeholders • You deliver successful quality projects under tight deadlines • Proactive, positive, organised, enthusiastic, and a good leader • Great at forming effective relationships with clients If you have the relevant skills and experience required for this role, please click on APPLY and forward an up-to-date CV, along with your cover letter, stating why you are a good fit for this vacancy PMRS is an equal opportunities employer and welcome applications from all backgrounds. No Agencies Please!
2nd Line Support Engineer required by market leading organisation based in South Wales. This is a permanent position on a hybrid working basis with 2 days a week onsite (With flexibility). You will join an experienced IT Support Team responsible for supporting traditional IT systems and services, the role will be focused on supporting technologies key to the operational success of the business. This is a hands-on role, working towards targeted Service Level Agreements (SLAs) to support the business, will be involved in exciting new technologies and systems and will co-ordinate and assist with the roll out of related projects within the businesses. Main Duties: Monitor Service Desk tickets and provide 2nd line onsite and remote support. Work to set KPI s to maintain the departments SLA to the business. Administer ICT Operational environments and services such as CUTE, CUSS. Provide incident and problem management for the IT operational systems including servers, desktop, network, software and more. Mentor and cross train team members on existing and new technologies. Document best practices and support procedures. Work with Project Managers to implement new projects to deliver new operational technology solutions. Develop and implement small projects to deliver new technology solutions. Produce systems documentation. Maintain inventory and asset configuration documentation. Carry out special tasks at Management's direction. Provide training to other departments about how best to use the systems available within the business. Required Background: Strong technical knowledge of Microsoft s Server Operating Systems 2012/2016/2019. Strong technical knowledge of Microsoft s Client Operating Systems, primarily Windows 10/11. Good technical knowledge of Backup & DR services. Good knowledge of application support with MS Office and Office 365. Good knowledge of VoIP Telephony systems. Managing deployments / rollouts of IT systems and projects. Active Directory Group Policy and user and group administration. Excellent understanding of PC hardware set-up and configuration. Good knowledge of LAN/WAN networking. Ability to troubleshoot network issues. Ability to work under pressure. Ability to work as an individual and as part of a team. Ability to develop effective working relationships. Professional and confident. This fantastic role comes with an excellent basic salary and is accompanied by a benefits package which includes: Remote working, annual salary review, 25 days holiday (which will increase to 30 days based upon length of service), private medical insurance, pension and many more.
Apr 16, 2024
Full time
2nd Line Support Engineer required by market leading organisation based in South Wales. This is a permanent position on a hybrid working basis with 2 days a week onsite (With flexibility). You will join an experienced IT Support Team responsible for supporting traditional IT systems and services, the role will be focused on supporting technologies key to the operational success of the business. This is a hands-on role, working towards targeted Service Level Agreements (SLAs) to support the business, will be involved in exciting new technologies and systems and will co-ordinate and assist with the roll out of related projects within the businesses. Main Duties: Monitor Service Desk tickets and provide 2nd line onsite and remote support. Work to set KPI s to maintain the departments SLA to the business. Administer ICT Operational environments and services such as CUTE, CUSS. Provide incident and problem management for the IT operational systems including servers, desktop, network, software and more. Mentor and cross train team members on existing and new technologies. Document best practices and support procedures. Work with Project Managers to implement new projects to deliver new operational technology solutions. Develop and implement small projects to deliver new technology solutions. Produce systems documentation. Maintain inventory and asset configuration documentation. Carry out special tasks at Management's direction. Provide training to other departments about how best to use the systems available within the business. Required Background: Strong technical knowledge of Microsoft s Server Operating Systems 2012/2016/2019. Strong technical knowledge of Microsoft s Client Operating Systems, primarily Windows 10/11. Good technical knowledge of Backup & DR services. Good knowledge of application support with MS Office and Office 365. Good knowledge of VoIP Telephony systems. Managing deployments / rollouts of IT systems and projects. Active Directory Group Policy and user and group administration. Excellent understanding of PC hardware set-up and configuration. Good knowledge of LAN/WAN networking. Ability to troubleshoot network issues. Ability to work under pressure. Ability to work as an individual and as part of a team. Ability to develop effective working relationships. Professional and confident. This fantastic role comes with an excellent basic salary and is accompanied by a benefits package which includes: Remote working, annual salary review, 25 days holiday (which will increase to 30 days based upon length of service), private medical insurance, pension and many more.
IT Infrastructure Engineer Newry 40-50k Our client based in Newry is seeking a Senior IT Infrastructure Engineer to join their team. The day-to-day responsibilities will be a mixture of project work, both design and implementation, and providing business as usual support across the IT Infrastructure and ERP Applications. The successful candidate will have at least 5 years of experience providing technical support in a similar fast-paced environment with a friendly and proactive approach to their work. They are looking for someone with a mix of technical and administrative skills to include, Take ownership over the company IT Infrastructure Support the specification and implementation of new systems and services including new ERP applications, new/upgraded hardware and software, system upgrades and rollouts To remain current with technologies and offer high quality guidance and advice resolution The essential requirements for this role include, Windows System Administration Office 365 Implementation, Configuration and Administration Networking, VPN, Firewalls, IP (incl. DHCP, DNS), LAN, WLAN and WAN ERP System support Exceptional communication skills able to interact confidently with technical and non-technical users Customer focused, with experience of providing advice and guidance The role offers a professional, vibrant and social workplace operating in a dynamic and fast-paced sector. For more information contact Steve on (phone number removed). INFORM3 Recruitment is an equal opportunities employer. By applying to this position, you accept the terms of our privacy policy which you can find on our website.
Apr 16, 2024
Full time
IT Infrastructure Engineer Newry 40-50k Our client based in Newry is seeking a Senior IT Infrastructure Engineer to join their team. The day-to-day responsibilities will be a mixture of project work, both design and implementation, and providing business as usual support across the IT Infrastructure and ERP Applications. The successful candidate will have at least 5 years of experience providing technical support in a similar fast-paced environment with a friendly and proactive approach to their work. They are looking for someone with a mix of technical and administrative skills to include, Take ownership over the company IT Infrastructure Support the specification and implementation of new systems and services including new ERP applications, new/upgraded hardware and software, system upgrades and rollouts To remain current with technologies and offer high quality guidance and advice resolution The essential requirements for this role include, Windows System Administration Office 365 Implementation, Configuration and Administration Networking, VPN, Firewalls, IP (incl. DHCP, DNS), LAN, WLAN and WAN ERP System support Exceptional communication skills able to interact confidently with technical and non-technical users Customer focused, with experience of providing advice and guidance The role offers a professional, vibrant and social workplace operating in a dynamic and fast-paced sector. For more information contact Steve on (phone number removed). INFORM3 Recruitment is an equal opportunities employer. By applying to this position, you accept the terms of our privacy policy which you can find on our website.
About Lendable Lendable is on a mission to make consumer finance amazing:faster, cheaper and friendlier. world's leading fintech companies and are off to a strong start: UK's newest unicorns with a team of just over 400 people top 10 fastest-growing tech companies in the UK Profitable since 2017 Balderton Capital and Goldman Sachs Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot ) So far, we've rebuilt theBig Threeconsumer finance products from scratch: loans, credit cards and car finance. We get money into our customers' hands in minutes instead of days. We're growing fast, and there's a lot more to do: we're going after the two biggest Western markets(UK and US)where trillions worth of these are held by big banks with dated systems and painful processes. Join us if you want to Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo best technologyin-house, using new data sources, machine learning and AI to make machines do the heavy lifting About the role We're looking for aSenior React Native Engineerto join our Zable Credit Card team for a 6 month contract, joining a cross-functional team building and refining features for ourexisting iOS & Android applications, used by over450,000 customers. Over the last 6 months we've introduced new features likeVariable Recurring PaymentswithOpen Banking, enabled customers to instantly spend upon approval usingApple & Google Pay, and expanded our offering by introducingloan offers for eligible customersfrom oursister product, Lendable. Our next focus is on continuing tobuild key features that delight customersanddrive self-serve automationas we surpass half a million customers, allowing our cardholders to manage as many aspects of their account directly via our apps as possible. Alongside feature work we also put a big focus onimproving performance,reducing tech debt, andimproving scalability. Our ideal engineer is detail focused and resourceful, and keen to understand the bigger picture outside of their product team, contributing to wider engineering and business initiatives thathelp us scale our UKandUS based productsas we continue togrow. About you You have asolidunderstanding of modern Javascript with Typescript You have commercial experience withcross-platform mobile development using React Native You have a strong understanding of the different needs of mobile users across a variety of platforms and devices Youare an advocate for automated testing, and take a pragmatic approach to implementing and improving the various phases of the testing pyramid You can quicklyidentify and assess technical debtand are keen to make the case for remedying it whenever the opportunity arises You understand the importance ofcatering to users with accessibility needs, and are familiar with the approaches and tooling required to ensure accessibility guidelines and best practices are adhered to You have experience working with product owners tobreak down business requirements into deliverable tasksand estimate the complexity of their implementation. You can quickly identify the difficulties of implementing a feature from an initial design wireframe or outline spec and are comfortable putting forward alternative approaches where appropriate You haveexperience mentoring and supporting other engineers,playing a role in their personal and professional growth, and enabling them to succeed. What would make you stand out You've used Firebase to support product functionality, in particular with Firebase Remote Config and Firebase Cloud Messaging You've worked with OpenAPI/Swagger specifications to help define API requirements and contracts,collaborating with backend developers to agree on best approacheswhen scoping work that requires new and updated schemas You have in-depth experience ofmobile performance best practicesanddebugging You've employed staged rollouts andmultivariate testing approachesto release new features andtest hypotheses You haveexperience of UI or UX design. You feel at ease discussing approaches with product designers, and are happy to get involved in making design decisions where required You've built, or worked on,products that have scaled from zero users to tens or hundreds of thousands (or more), and can apply what you learnt in new contexts Interview process A1 hourvideo call with our hiring manager to discuss your experience and answer any initial technical questions you have about the role A45 minute Tech Interview Final interview with our Group Product Manager
Apr 16, 2024
Full time
About Lendable Lendable is on a mission to make consumer finance amazing:faster, cheaper and friendlier. world's leading fintech companies and are off to a strong start: UK's newest unicorns with a team of just over 400 people top 10 fastest-growing tech companies in the UK Profitable since 2017 Balderton Capital and Goldman Sachs Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot ) So far, we've rebuilt theBig Threeconsumer finance products from scratch: loans, credit cards and car finance. We get money into our customers' hands in minutes instead of days. We're growing fast, and there's a lot more to do: we're going after the two biggest Western markets(UK and US)where trillions worth of these are held by big banks with dated systems and painful processes. Join us if you want to Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo best technologyin-house, using new data sources, machine learning and AI to make machines do the heavy lifting About the role We're looking for aSenior React Native Engineerto join our Zable Credit Card team for a 6 month contract, joining a cross-functional team building and refining features for ourexisting iOS & Android applications, used by over450,000 customers. Over the last 6 months we've introduced new features likeVariable Recurring PaymentswithOpen Banking, enabled customers to instantly spend upon approval usingApple & Google Pay, and expanded our offering by introducingloan offers for eligible customersfrom oursister product, Lendable. Our next focus is on continuing tobuild key features that delight customersanddrive self-serve automationas we surpass half a million customers, allowing our cardholders to manage as many aspects of their account directly via our apps as possible. Alongside feature work we also put a big focus onimproving performance,reducing tech debt, andimproving scalability. Our ideal engineer is detail focused and resourceful, and keen to understand the bigger picture outside of their product team, contributing to wider engineering and business initiatives thathelp us scale our UKandUS based productsas we continue togrow. About you You have asolidunderstanding of modern Javascript with Typescript You have commercial experience withcross-platform mobile development using React Native You have a strong understanding of the different needs of mobile users across a variety of platforms and devices Youare an advocate for automated testing, and take a pragmatic approach to implementing and improving the various phases of the testing pyramid You can quicklyidentify and assess technical debtand are keen to make the case for remedying it whenever the opportunity arises You understand the importance ofcatering to users with accessibility needs, and are familiar with the approaches and tooling required to ensure accessibility guidelines and best practices are adhered to You have experience working with product owners tobreak down business requirements into deliverable tasksand estimate the complexity of their implementation. You can quickly identify the difficulties of implementing a feature from an initial design wireframe or outline spec and are comfortable putting forward alternative approaches where appropriate You haveexperience mentoring and supporting other engineers,playing a role in their personal and professional growth, and enabling them to succeed. What would make you stand out You've used Firebase to support product functionality, in particular with Firebase Remote Config and Firebase Cloud Messaging You've worked with OpenAPI/Swagger specifications to help define API requirements and contracts,collaborating with backend developers to agree on best approacheswhen scoping work that requires new and updated schemas You have in-depth experience ofmobile performance best practicesanddebugging You've employed staged rollouts andmultivariate testing approachesto release new features andtest hypotheses You haveexperience of UI or UX design. You feel at ease discussing approaches with product designers, and are happy to get involved in making design decisions where required You've built, or worked on,products that have scaled from zero users to tens or hundreds of thousands (or more), and can apply what you learnt in new contexts Interview process A1 hourvideo call with our hiring manager to discuss your experience and answer any initial technical questions you have about the role A45 minute Tech Interview Final interview with our Group Product Manager
About Lendable Lendable is on a mission to make consumer finance amazing:faster, cheaper and friendlier. world's leading fintech companies and are off to a strong start: UK's newest unicorns with a team of just over 400 people top 10 fastest-growing tech companies in the UK Profitable since 2017 Balderton Capital and Goldman Sachs Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot ) So far, we've rebuilt theBig Threeconsumer finance products from scratch: loans, credit cards and car finance. We get money into our customers' hands in minutes instead of days. We're growing fast, and there's a lot more to do: we're going after the two biggest Western markets(UK and US)where trillions worth of these are held by big banks with dated systems and painful processes. Join us if you want to Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo best technologyin-house, using new data sources, machine learning and AI to make machines do the heavy lifting About the role We're looking for aSenior React Native Engineerto join our Zable Credit Card team,joining a cross-functional team building and refining features for ourexisting iOS & Android applications, used by over450,000 customers. Over the last 6 months we've introduced new features likeVariable Recurring PaymentswithOpen Banking, enabled customers to instantly spend upon approval usingApple & Google Pay, and expanded our offering by introducingloan offers for eligible customersfrom oursister product, Lendable. Our next focus is on continuing tobuild key features that delight customersanddrive self-serve automationas we surpass half a million customers, allowing our cardholders to manage as many aspects of their account directly via our apps as possible. Alongside feature work we also put a big focus onimproving performance,reducing tech debt, andimproving scalability. Our ideal engineer is detail focused and resourceful, and keen to understand the bigger picture outside of their product team, contributing to wider engineering and business initiatives thathelp us scale our UKandUS based productsas we continue togrow. About you You have asolidunderstanding of modern Javascript with Typescript You have commercial experience withcross-platform mobile development using React Native You have a strong understanding of the different needs of mobile users across a variety of platforms and devices Youare an advocate for automated testing, and take a pragmatic approach to implementing and improving the various phases of the testing pyramid You can quicklyidentify and assess technical debtand are keen to make the case for remedying it whenever the opportunity arises You understand the importance ofcatering to users with accessibility needs, and are familiar with the approaches and tooling required to ensure accessibility guidelines and best practices are adhered to You have experience working with product owners tobreak down business requirements into deliverable tasksand estimate the complexity of their implementation. You can quickly identify the difficulties of implementing a feature from an initial design wireframe or outline spec and are comfortable putting forward alternative approaches where appropriate You haveexperience mentoring and supporting other engineers,playing a role in their personal and professional growth, and enabling them to succeed. What would make you stand out You've used Firebase to support product functionality, in particular with Firebase Remote Config and Firebase Cloud Messaging You've worked with OpenAPI/Swagger specifications to help define API requirements and contracts,collaborating with backend developers to agree on best approacheswhen scoping work that requires new and updated schemas You have in-depth experience ofmobile performance best practicesanddebugging You've employed staged rollouts andmultivariate testing approachesto release new features andtest hypotheses You haveexperience of UI or UX design. You feel at ease discussing approaches with product designers, and are happy to get involved in making design decisions where required You've built, or worked on,products that have scaled from zero users to tens or hundreds of thousands (or more), and can apply what you learnt in new contexts Interview process Aquickvideo call with a member of our talent team to learn more about you A30-minutevideo call with an engineer to discuss your experience and answer any initial technical questions you have about the role Ashort React Native coding exerciseto complete in your own time FinalOnsite or Videointerviews; Atechnical session with your peerswhere you'll discuss your solution to the exercise, talk through some problems and scenarios, and dig deeper into your technical experience An interview with anEngineering Managerto explore your motivations and goals, assess how you could play a part in your team's success, and better understand how we could help you thrive in your role.
Apr 16, 2024
Full time
About Lendable Lendable is on a mission to make consumer finance amazing:faster, cheaper and friendlier. world's leading fintech companies and are off to a strong start: UK's newest unicorns with a team of just over 400 people top 10 fastest-growing tech companies in the UK Profitable since 2017 Balderton Capital and Goldman Sachs Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot ) So far, we've rebuilt theBig Threeconsumer finance products from scratch: loans, credit cards and car finance. We get money into our customers' hands in minutes instead of days. We're growing fast, and there's a lot more to do: we're going after the two biggest Western markets(UK and US)where trillions worth of these are held by big banks with dated systems and painful processes. Join us if you want to Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo best technologyin-house, using new data sources, machine learning and AI to make machines do the heavy lifting About the role We're looking for aSenior React Native Engineerto join our Zable Credit Card team,joining a cross-functional team building and refining features for ourexisting iOS & Android applications, used by over450,000 customers. Over the last 6 months we've introduced new features likeVariable Recurring PaymentswithOpen Banking, enabled customers to instantly spend upon approval usingApple & Google Pay, and expanded our offering by introducingloan offers for eligible customersfrom oursister product, Lendable. Our next focus is on continuing tobuild key features that delight customersanddrive self-serve automationas we surpass half a million customers, allowing our cardholders to manage as many aspects of their account directly via our apps as possible. Alongside feature work we also put a big focus onimproving performance,reducing tech debt, andimproving scalability. Our ideal engineer is detail focused and resourceful, and keen to understand the bigger picture outside of their product team, contributing to wider engineering and business initiatives thathelp us scale our UKandUS based productsas we continue togrow. About you You have asolidunderstanding of modern Javascript with Typescript You have commercial experience withcross-platform mobile development using React Native You have a strong understanding of the different needs of mobile users across a variety of platforms and devices Youare an advocate for automated testing, and take a pragmatic approach to implementing and improving the various phases of the testing pyramid You can quicklyidentify and assess technical debtand are keen to make the case for remedying it whenever the opportunity arises You understand the importance ofcatering to users with accessibility needs, and are familiar with the approaches and tooling required to ensure accessibility guidelines and best practices are adhered to You have experience working with product owners tobreak down business requirements into deliverable tasksand estimate the complexity of their implementation. You can quickly identify the difficulties of implementing a feature from an initial design wireframe or outline spec and are comfortable putting forward alternative approaches where appropriate You haveexperience mentoring and supporting other engineers,playing a role in their personal and professional growth, and enabling them to succeed. What would make you stand out You've used Firebase to support product functionality, in particular with Firebase Remote Config and Firebase Cloud Messaging You've worked with OpenAPI/Swagger specifications to help define API requirements and contracts,collaborating with backend developers to agree on best approacheswhen scoping work that requires new and updated schemas You have in-depth experience ofmobile performance best practicesanddebugging You've employed staged rollouts andmultivariate testing approachesto release new features andtest hypotheses You haveexperience of UI or UX design. You feel at ease discussing approaches with product designers, and are happy to get involved in making design decisions where required You've built, or worked on,products that have scaled from zero users to tens or hundreds of thousands (or more), and can apply what you learnt in new contexts Interview process Aquickvideo call with a member of our talent team to learn more about you A30-minutevideo call with an engineer to discuss your experience and answer any initial technical questions you have about the role Ashort React Native coding exerciseto complete in your own time FinalOnsite or Videointerviews; Atechnical session with your peerswhere you'll discuss your solution to the exercise, talk through some problems and scenarios, and dig deeper into your technical experience An interview with anEngineering Managerto explore your motivations and goals, assess how you could play a part in your team's success, and better understand how we could help you thrive in your role.
2nd Line IT Support / Field Engineer Birmingham Package = 30,000 to 37,500 plus bonus A successful, large-scale service provider in Birmingham is urgently seeking a new 2nd Line IT Support & Field Engineer to join their team. The role will be hybrid - a mix of their Birmingham office, remote work and travel to other sites. Working with a friendly team of IT engineers, you will be responsible for providing both 2nd Line remote support and onsite IT support for a wide variety of issues and IT complex project rollouts / new implementations. As the successful candidate you will have: A strong track record as an IT Engineer providing 2nd Line services in a Microsoft / Windows environment Any experience of IT field work / onsite IT support would be an advantage Experience of IT roll outs / installations / implementations Strong skills in Windows, Active Directory, Office 365, Exchange, Networking etc Good communication skills and the ability to work independently when needed A driving licence You will be rewarded with an excellent package that includes: Package of circa 32,000 to 37,500 All expenses paid when travelling to other sites Bonus up to 33 days holiday plus bank holidays Flexible working Private Healthcare This is an urgent vacancy where the hiring manager is looking to shortlist for interview immediately. Please send a copy of your CV to me ASAP to be considered. Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Apr 16, 2024
Full time
2nd Line IT Support / Field Engineer Birmingham Package = 30,000 to 37,500 plus bonus A successful, large-scale service provider in Birmingham is urgently seeking a new 2nd Line IT Support & Field Engineer to join their team. The role will be hybrid - a mix of their Birmingham office, remote work and travel to other sites. Working with a friendly team of IT engineers, you will be responsible for providing both 2nd Line remote support and onsite IT support for a wide variety of issues and IT complex project rollouts / new implementations. As the successful candidate you will have: A strong track record as an IT Engineer providing 2nd Line services in a Microsoft / Windows environment Any experience of IT field work / onsite IT support would be an advantage Experience of IT roll outs / installations / implementations Strong skills in Windows, Active Directory, Office 365, Exchange, Networking etc Good communication skills and the ability to work independently when needed A driving licence You will be rewarded with an excellent package that includes: Package of circa 32,000 to 37,500 All expenses paid when travelling to other sites Bonus up to 33 days holiday plus bank holidays Flexible working Private Healthcare This is an urgent vacancy where the hiring manager is looking to shortlist for interview immediately. Please send a copy of your CV to me ASAP to be considered. Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Business Analyst High Wycombe 38,000 - 40,000 + Excellent Benefits (Depending on experience) We have a fabulous opportunity for you, a Business Analyst to join a leading, international organisation in High Wycombe, to ensure their ERP rollout runs smoothly, manage the training, data migration and ongoing support. As the Business Analyst, your objective will be to make significant contributions in defining, developing, and maintaining the business systems / mainly ERP across all functions and sites globally. This work is done through highly collaborative, cross-departmental effort in which your responsibility is to develop technical configuration models and potential solutions, and to drive the implementation of the decisions that follow. Developing and implementing policies and procedures to ensure that systems support the organization's business requirements and meet the needs of end users. The primary responsibilities of the BA are: Own 1 module of the IFS ERP and manage everything about that module. Analyzing business needs and identifying business problems Gathering, defining, and documenting business requirements Documenting and mapping business processes Ensuring proposed solutions or changes are consistent with existing or changed worldwide process flow. Proposing solutions to business problems and simplifying business processes by leading and participating in worldwide projects Contributing to the simplification of Enterprise Application Architecture Providing support for a wide range of business applications; may include documentation and training Performing data analysis and data aggregation using BI and other data analysis tools Evaluating vendors and new products as needed Advising and occasional training of Super users and Managers on process flow and detail in particular Managing projects to deliver the above or assisting in the management of larger programmes or projects Key Competencies / Skills Required for the Business Analyst position: Please only apply if you match the following non negotiables. An IT Business Analyst background is essential. Keen to learn - happy to get involved in other areas such as configuration - this is key! Happy to travel abroad - 1 week in 4 Full Driving Licence Excellent verbal and written communication Strong SQL and Excel Basic knowledge of software life cycle. Attention to detail Strong planning and organisation Ability to work with cross company teams Nice to have but not essential: IFS or other ERP systems Educated to degree level - Business, IT, Engineering or similar# Ideally experience in a manufacturing company Power BI If you are an IT Business Analyst, looking for an exciting new challenge, please send your CV to me today as this position will go quickly.
Apr 16, 2024
Full time
Business Analyst High Wycombe 38,000 - 40,000 + Excellent Benefits (Depending on experience) We have a fabulous opportunity for you, a Business Analyst to join a leading, international organisation in High Wycombe, to ensure their ERP rollout runs smoothly, manage the training, data migration and ongoing support. As the Business Analyst, your objective will be to make significant contributions in defining, developing, and maintaining the business systems / mainly ERP across all functions and sites globally. This work is done through highly collaborative, cross-departmental effort in which your responsibility is to develop technical configuration models and potential solutions, and to drive the implementation of the decisions that follow. Developing and implementing policies and procedures to ensure that systems support the organization's business requirements and meet the needs of end users. The primary responsibilities of the BA are: Own 1 module of the IFS ERP and manage everything about that module. Analyzing business needs and identifying business problems Gathering, defining, and documenting business requirements Documenting and mapping business processes Ensuring proposed solutions or changes are consistent with existing or changed worldwide process flow. Proposing solutions to business problems and simplifying business processes by leading and participating in worldwide projects Contributing to the simplification of Enterprise Application Architecture Providing support for a wide range of business applications; may include documentation and training Performing data analysis and data aggregation using BI and other data analysis tools Evaluating vendors and new products as needed Advising and occasional training of Super users and Managers on process flow and detail in particular Managing projects to deliver the above or assisting in the management of larger programmes or projects Key Competencies / Skills Required for the Business Analyst position: Please only apply if you match the following non negotiables. An IT Business Analyst background is essential. Keen to learn - happy to get involved in other areas such as configuration - this is key! Happy to travel abroad - 1 week in 4 Full Driving Licence Excellent verbal and written communication Strong SQL and Excel Basic knowledge of software life cycle. Attention to detail Strong planning and organisation Ability to work with cross company teams Nice to have but not essential: IFS or other ERP systems Educated to degree level - Business, IT, Engineering or similar# Ideally experience in a manufacturing company Power BI If you are an IT Business Analyst, looking for an exciting new challenge, please send your CV to me today as this position will go quickly.
IT Support Engineer Blackburn Up to £32,000 per year Hours 37.5 per week, office based Monday to Friday, shift work between 7am and 5.30pm An IT Support Engineer is required for a manufacturing company, based in Blackburn. A salary of up to £32,000 is on offer DOE. Reporting to the Group Infrastructure and Support Manager, this role will provide 2nd Line IT Support on Desktop and Application services. Main Responsibilities Being the first point of escalation for the 1st Line Support Team Working from a Helpdesk System to resolve tickets, ensuring SLA s and KPIs are met Providing enhanced end user desktop support on Desktops, Laptops, IP Phones, Headsets, Monitors, Tills etc Analyse diagnose and resolving issues to find permanent fixes Create Knowledge Base Articles to increase ticket resolution efficiency Produce procedural documentation where required Escalating to 3rd Line / Infrastructure Team when appropriate Travel to remote sites and overnight stay required when required Working on business Infrastructure improvement projects Roll Out New Sites and setup hardware / software required Perform Desktop testing on new applications being deployed Assisting Infrastructure with Project work where required Troubleshooting Server Related Issues as well as Desktop Basic Administration of AD, GPO, DHCP, DNS, Office 365, Sophos AV, Cisco Umbrella, VMware Administration of imaging technologies Client This is a fantastic opportunity to join a great team in a leading manufacturing company, based in Blackburn, where there will be scope to develop your skills and further your career. Skills Required The IT Support will ideally have the following experience: Extensive knowledge Windows 10+ Good Understanding of imaging technologies, such as Auto Pilot - migration from WDS to Auto Pilot and bulk applications rollout Good Understanding of Networking fundamentals. Ability to do basic configuration on switches and routers Good Understanding of Windows Server (Apply online only) and all Domain Services (AD, GPO, DHCP, DNS) Experience of Administering Exchange Online/ Office 365 Good Experience of WDS and WSUS, configuration and management. Location Blackburn Office based. Commute from Preston, Wigan, Liverpool Hours Monday to Friday - 37.5 hours per week Salary / Benefits Up to £32,000 + benefits - Pension - 25 days annual leave plus bank holidays - Flexible working / shift working between 7am and 5.30pm - Christmas close down! To Apply Please email your CV through Giselle Whitton in strict confidence or call on (phone number removed) to discuss the role in more detail. CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. (url removed)
Apr 16, 2024
Full time
IT Support Engineer Blackburn Up to £32,000 per year Hours 37.5 per week, office based Monday to Friday, shift work between 7am and 5.30pm An IT Support Engineer is required for a manufacturing company, based in Blackburn. A salary of up to £32,000 is on offer DOE. Reporting to the Group Infrastructure and Support Manager, this role will provide 2nd Line IT Support on Desktop and Application services. Main Responsibilities Being the first point of escalation for the 1st Line Support Team Working from a Helpdesk System to resolve tickets, ensuring SLA s and KPIs are met Providing enhanced end user desktop support on Desktops, Laptops, IP Phones, Headsets, Monitors, Tills etc Analyse diagnose and resolving issues to find permanent fixes Create Knowledge Base Articles to increase ticket resolution efficiency Produce procedural documentation where required Escalating to 3rd Line / Infrastructure Team when appropriate Travel to remote sites and overnight stay required when required Working on business Infrastructure improvement projects Roll Out New Sites and setup hardware / software required Perform Desktop testing on new applications being deployed Assisting Infrastructure with Project work where required Troubleshooting Server Related Issues as well as Desktop Basic Administration of AD, GPO, DHCP, DNS, Office 365, Sophos AV, Cisco Umbrella, VMware Administration of imaging technologies Client This is a fantastic opportunity to join a great team in a leading manufacturing company, based in Blackburn, where there will be scope to develop your skills and further your career. Skills Required The IT Support will ideally have the following experience: Extensive knowledge Windows 10+ Good Understanding of imaging technologies, such as Auto Pilot - migration from WDS to Auto Pilot and bulk applications rollout Good Understanding of Networking fundamentals. Ability to do basic configuration on switches and routers Good Understanding of Windows Server (Apply online only) and all Domain Services (AD, GPO, DHCP, DNS) Experience of Administering Exchange Online/ Office 365 Good Experience of WDS and WSUS, configuration and management. Location Blackburn Office based. Commute from Preston, Wigan, Liverpool Hours Monday to Friday - 37.5 hours per week Salary / Benefits Up to £32,000 + benefits - Pension - 25 days annual leave plus bank holidays - Flexible working / shift working between 7am and 5.30pm - Christmas close down! To Apply Please email your CV through Giselle Whitton in strict confidence or call on (phone number removed) to discuss the role in more detail. CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. (url removed)
Role: Service Desk Engineer Salary range: £DOE Hours: 35 hours per week Location: London What will you be doing as a Service Desk Engineer? Contributing to the provision of Information Systems (IS) solutions and services aligned with functional business objectives, IS best practices, and established professional standards. Collaborating efficiently with other teams and departments to ensure the effective delivery of services and business solutions. Supporting the Service Desk team in the maintenance, enhancement, and user support of current IT systems, with a particular emphasis on users' desktop environments. Aiding the Service Desk team in the configuration and rollout of new IT systems. Documenting all activities performed on the helpdesk system. Responsibilities as a Service Desk Engineer? Installing and configuring hardware, operating systems, and applications as instructed. Assisting in the utilization and maintenance of corporate security systems. Assisting in routine backups and maintaining backup records. Providing support for service desk level 1 & 2 inquiries. Establishing accounts and configuring hardware for new employees. Creating directories, files, and permissions based on NTFS permissions/SharePoint Sites. Addressing issues related to Azure Virtual Desktop. Offering assistance for the Microsoft 365 suite. Troubleshooting and offering basic user support for Azure Virtual Machine environments. Developing and deploying configurations using Intune. Managing patch updates for workstations, both internal and remote. Ensuring all changes to computer inventory are recorded in the asset management system. Meeting SLA targets for the Service Desk, including Incident, Problem & Change Management. Managing, updating, and supporting mobile devices through Mobile Device Management (MDM). Managing, updating, and supporting Apple devices. Collaborating with users and appropriate internal and external resources to identify potential enhancements to existing applications. Planning for and contributing to supervision and performance appraisal meetings. Actively participating in regular department and team meetings, contributing to strategic discussions and decisions beneficial to IT operations. Managing assets, licenses, and software. Ensuring compliance and security measures are upheld. Facilitating product procurement processes. Essential skills and experience Well-versed and experienced in various IT domains, encompassing Windows 10, Office 365, Server 2019, and Exchange Online. Additional familiarity with web development or SQL would be advantageous. Previous exposure to managing Azure Active Directory, Group Policy, and SharePoint Permissions. Knowledgeable about the latest versions of MS Office, productivity software, web browsers, web applications, and groupware. Providing end-user support for OneDrive and SharePoint. Previous involvement in VPN administration and supporting remote office setups. Capable of thriving in high-pressure environments and collaborating effectively within small teams. Demonstrating outstanding customer service capabilities. Proficient in organizing and planning tasks to meet designated deadlines. Openness to travel across the UK and accommodate unsocial hours, including evenings and weekends. Possessing experience in service desk operations. Familiarity with Mobile Device Management software, including configuration, setup, and deployment of mobile devices. Proficiency in building workstations utilizing EndPoint Manager/Intune. Providing end-user support for iMac and MacBook devices. Benefits Home-based working with flexible hours. 25 days holiday - plus additional 3 days at Christmas (and bank holidays). Pension (5.5% employer contribution). Annual performance-based salary increases. Employee Assistance & Wellbeing Programmes. Services advertised by Gold Group are those of an Agency and/or an Employment Business.We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Apr 15, 2024
Full time
Role: Service Desk Engineer Salary range: £DOE Hours: 35 hours per week Location: London What will you be doing as a Service Desk Engineer? Contributing to the provision of Information Systems (IS) solutions and services aligned with functional business objectives, IS best practices, and established professional standards. Collaborating efficiently with other teams and departments to ensure the effective delivery of services and business solutions. Supporting the Service Desk team in the maintenance, enhancement, and user support of current IT systems, with a particular emphasis on users' desktop environments. Aiding the Service Desk team in the configuration and rollout of new IT systems. Documenting all activities performed on the helpdesk system. Responsibilities as a Service Desk Engineer? Installing and configuring hardware, operating systems, and applications as instructed. Assisting in the utilization and maintenance of corporate security systems. Assisting in routine backups and maintaining backup records. Providing support for service desk level 1 & 2 inquiries. Establishing accounts and configuring hardware for new employees. Creating directories, files, and permissions based on NTFS permissions/SharePoint Sites. Addressing issues related to Azure Virtual Desktop. Offering assistance for the Microsoft 365 suite. Troubleshooting and offering basic user support for Azure Virtual Machine environments. Developing and deploying configurations using Intune. Managing patch updates for workstations, both internal and remote. Ensuring all changes to computer inventory are recorded in the asset management system. Meeting SLA targets for the Service Desk, including Incident, Problem & Change Management. Managing, updating, and supporting mobile devices through Mobile Device Management (MDM). Managing, updating, and supporting Apple devices. Collaborating with users and appropriate internal and external resources to identify potential enhancements to existing applications. Planning for and contributing to supervision and performance appraisal meetings. Actively participating in regular department and team meetings, contributing to strategic discussions and decisions beneficial to IT operations. Managing assets, licenses, and software. Ensuring compliance and security measures are upheld. Facilitating product procurement processes. Essential skills and experience Well-versed and experienced in various IT domains, encompassing Windows 10, Office 365, Server 2019, and Exchange Online. Additional familiarity with web development or SQL would be advantageous. Previous exposure to managing Azure Active Directory, Group Policy, and SharePoint Permissions. Knowledgeable about the latest versions of MS Office, productivity software, web browsers, web applications, and groupware. Providing end-user support for OneDrive and SharePoint. Previous involvement in VPN administration and supporting remote office setups. Capable of thriving in high-pressure environments and collaborating effectively within small teams. Demonstrating outstanding customer service capabilities. Proficient in organizing and planning tasks to meet designated deadlines. Openness to travel across the UK and accommodate unsocial hours, including evenings and weekends. Possessing experience in service desk operations. Familiarity with Mobile Device Management software, including configuration, setup, and deployment of mobile devices. Proficiency in building workstations utilizing EndPoint Manager/Intune. Providing end-user support for iMac and MacBook devices. Benefits Home-based working with flexible hours. 25 days holiday - plus additional 3 days at Christmas (and bank holidays). Pension (5.5% employer contribution). Annual performance-based salary increases. Employee Assistance & Wellbeing Programmes. Services advertised by Gold Group are those of an Agency and/or an Employment Business.We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.