Head of Pricing & Analytics Team Finance Location Holborn Office County Central London Ref # 21470 Closing Date 10-May-2024 We have been awarded the "Most Loved Workplace"! At Metro Bank, people come first - our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities. What you will do: • Serve as key member of management for annual budgeting, forecasting, financial analysis, and wider revenue, balance sheet optimisation, and identifying opportunities to improve underperforming products, segments and business areas • Manage volume (and pipeline tracking) and profitability reporting, budgeting and forecasting at both product and segment level across the Bank, at both portfolio and front book origination level • Utilise internal management systems, reporting tools, analytics, and metrics to provide business interpretation and analysis of data to other members of management, and make recommendations for organisational and operational improvements • Embed pricing discipline across the organisation, ensuring appropriate usage of pricing and maintenance of pricing models across the organisation • Contribute to new product initiatives pricing • Partnering with the business whilst providing timely, insightful and commercial dialogue, including managing (and "scorekeeping") emerging risks and issues, and responding to the changing market and wider macroeconomic outlook • Collaborate with the cost management function so pricing decisioning is supported by identified cost unit economics / cost allocation methodologies • Manage and coach both direct reports and the wider analysts and accountants within the team, ensuring responsibilities are understood, performance is monitored, and development support is required where necessary And we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns. What you will need: • Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders • Technical Accounting knowledge and previous experience within Banking, Payments and Financial Services • Expertise in financial modelling, developing, and establishing rigorous pricing methodologies, systems, and infrastructure, along with corresponding reporting tools, metrics, and analytics • Experience in Senior Leadership Team (SLT) stakeholder management to influence colleagues across the Bank and manage complex financial processes to drive innovation, positive transformation, and continuous improvement • Exceptional presentation and communication skills to articulate complex, modelling / financial appraisal techniques in way that the Board/ExCo/SLT can make informed decisions • Qualified Accountant ACA, ACCA, CIMA or equivalent • Attention to detail, to ensure the output from the Pricing function is exceptional, aligned to the Bank's culture and in line with best practice • Understanding of Banking, Treasury, Financial, Risk and Management concepts Our promise to you • We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! • We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!). • We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. Important Footnote Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates Good luck!
Apr 25, 2024
Full time
Head of Pricing & Analytics Team Finance Location Holborn Office County Central London Ref # 21470 Closing Date 10-May-2024 We have been awarded the "Most Loved Workplace"! At Metro Bank, people come first - our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities. What you will do: • Serve as key member of management for annual budgeting, forecasting, financial analysis, and wider revenue, balance sheet optimisation, and identifying opportunities to improve underperforming products, segments and business areas • Manage volume (and pipeline tracking) and profitability reporting, budgeting and forecasting at both product and segment level across the Bank, at both portfolio and front book origination level • Utilise internal management systems, reporting tools, analytics, and metrics to provide business interpretation and analysis of data to other members of management, and make recommendations for organisational and operational improvements • Embed pricing discipline across the organisation, ensuring appropriate usage of pricing and maintenance of pricing models across the organisation • Contribute to new product initiatives pricing • Partnering with the business whilst providing timely, insightful and commercial dialogue, including managing (and "scorekeeping") emerging risks and issues, and responding to the changing market and wider macroeconomic outlook • Collaborate with the cost management function so pricing decisioning is supported by identified cost unit economics / cost allocation methodologies • Manage and coach both direct reports and the wider analysts and accountants within the team, ensuring responsibilities are understood, performance is monitored, and development support is required where necessary And we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns. What you will need: • Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders • Technical Accounting knowledge and previous experience within Banking, Payments and Financial Services • Expertise in financial modelling, developing, and establishing rigorous pricing methodologies, systems, and infrastructure, along with corresponding reporting tools, metrics, and analytics • Experience in Senior Leadership Team (SLT) stakeholder management to influence colleagues across the Bank and manage complex financial processes to drive innovation, positive transformation, and continuous improvement • Exceptional presentation and communication skills to articulate complex, modelling / financial appraisal techniques in way that the Board/ExCo/SLT can make informed decisions • Qualified Accountant ACA, ACCA, CIMA or equivalent • Attention to detail, to ensure the output from the Pricing function is exceptional, aligned to the Bank's culture and in line with best practice • Understanding of Banking, Treasury, Financial, Risk and Management concepts Our promise to you • We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! • We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!). • We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. Important Footnote Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates Good luck!
Are you an experienced, creative, and analytical designer with a solid grasp on disciplines ranging from research, analysis, ideation, facilitation, pixel-perfect design, prototyping, and user testing? Would you like to be part of both an ambitious but informal UX & Design team working strategically on the end2end user journey, and also be situated very closely to the development in a developer team, where you have the main responsibility for product design of some of our key digital offerings and will be part of digitally transforming our ferry & terminals business? ?If so - Great, we might have a match! Be part of the movement - and play your part. About the role You will be working on the product belonging to your developer team in the Ferry & Terminals (F&T) part of DFDS, but will also collaborate and coordinate with the other DFDS UX and UI Designers that are based in Copenhagen to harvest the synergy between your respective domains, and make sure that we are all pulling in the same direction. As this collaboration will be largely undertaken remotely this role will not suit everyone. However, if you are motivated for the challenge, we will assist by providing the opportunity to travel periodically to Copenhagen to build rapport and work with colleagues in the UX & Design Team. There are currently 7 skilled, and friendly international UX Designers, a well-rounded UX Researcher, two talented UI Designers who develop and mature our Figma-based design system Hydro, and a UX Team Lead who works strategically with upper management to make sure that UX is part of the process. You will be responsible for: Collaborate closely with the System/Business Analyst in your development team on what and how to test to inform needs for your F&T based product Analyse data and synthesise relevant insights Ideate on solutions in collaboration with e.g. your developer team, Architects, and stakeholders from the business? Produce wireframes and pixel perfect designs in Figma using our design system Hydro to create strong deliveries for developers Make sure user tests of new designs and features is carried out Communicate insights to relevant people, both in the UX & Design Team and to other stakeholders in DFDS About you We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. With this in mind, we think that you as a person would be a great fit if you are a proactive self-starter, and a strong finisher, who can take initiative and take responsibility for getting things done. You are analytical and can see the bigger picture, but still have a great eye for details and coherence. You are a team player who values collaboration and can give and receive constructive feedback on designs. The ideal person for this position will have the following qualifications: Has 2+ years of professional experience as a UX/UI Designer from either in-house or agency setups?and has been responsible for creating designs that support a great user experience that converts. Is a self-starter and can cover the UX process end2end. Has very strong UI skills and solid experience working with prototyping tools, like Figma or Sketch, which is demonstrated in their portfolio. Has a strong grasp on qualitative and quantitative methodologies and is data-driven and data literate. Is a strong communicator who knows how to provide sound rationales for design decisions to a variety of disparate stakeholders, and is fluent in English, both written and spoken as it is DFDS corporate language. Experience working in a Scrum team, and/or within a bigger international organization. Working at DFDS Join the movement and grow with us. Be a valued member of a diverse team at DFDS and help drive change together. While you're with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed. Now about what we can give you. You'll be able to access some fantastic benefits such as: Life assurance cover Contributory company pension scheme Holiday Purchase Scheme Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips Full employee assistance programme including: Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family. Huge range of retail discounts from high street and online retailers Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more. Access to Thrive, our award-winning Wellbeing platform. Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing. Are we a match? Then what are you waiting for? Apply now. If you think your personality, skills, experience, and desire match this role, we'd love to hear from you. Please send us your CV as soon as possible, as we're keen to meet potential candidates on an ongoing basis. We look forward to hearing from you.
Apr 25, 2024
Full time
Are you an experienced, creative, and analytical designer with a solid grasp on disciplines ranging from research, analysis, ideation, facilitation, pixel-perfect design, prototyping, and user testing? Would you like to be part of both an ambitious but informal UX & Design team working strategically on the end2end user journey, and also be situated very closely to the development in a developer team, where you have the main responsibility for product design of some of our key digital offerings and will be part of digitally transforming our ferry & terminals business? ?If so - Great, we might have a match! Be part of the movement - and play your part. About the role You will be working on the product belonging to your developer team in the Ferry & Terminals (F&T) part of DFDS, but will also collaborate and coordinate with the other DFDS UX and UI Designers that are based in Copenhagen to harvest the synergy between your respective domains, and make sure that we are all pulling in the same direction. As this collaboration will be largely undertaken remotely this role will not suit everyone. However, if you are motivated for the challenge, we will assist by providing the opportunity to travel periodically to Copenhagen to build rapport and work with colleagues in the UX & Design Team. There are currently 7 skilled, and friendly international UX Designers, a well-rounded UX Researcher, two talented UI Designers who develop and mature our Figma-based design system Hydro, and a UX Team Lead who works strategically with upper management to make sure that UX is part of the process. You will be responsible for: Collaborate closely with the System/Business Analyst in your development team on what and how to test to inform needs for your F&T based product Analyse data and synthesise relevant insights Ideate on solutions in collaboration with e.g. your developer team, Architects, and stakeholders from the business? Produce wireframes and pixel perfect designs in Figma using our design system Hydro to create strong deliveries for developers Make sure user tests of new designs and features is carried out Communicate insights to relevant people, both in the UX & Design Team and to other stakeholders in DFDS About you We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. With this in mind, we think that you as a person would be a great fit if you are a proactive self-starter, and a strong finisher, who can take initiative and take responsibility for getting things done. You are analytical and can see the bigger picture, but still have a great eye for details and coherence. You are a team player who values collaboration and can give and receive constructive feedback on designs. The ideal person for this position will have the following qualifications: Has 2+ years of professional experience as a UX/UI Designer from either in-house or agency setups?and has been responsible for creating designs that support a great user experience that converts. Is a self-starter and can cover the UX process end2end. Has very strong UI skills and solid experience working with prototyping tools, like Figma or Sketch, which is demonstrated in their portfolio. Has a strong grasp on qualitative and quantitative methodologies and is data-driven and data literate. Is a strong communicator who knows how to provide sound rationales for design decisions to a variety of disparate stakeholders, and is fluent in English, both written and spoken as it is DFDS corporate language. Experience working in a Scrum team, and/or within a bigger international organization. Working at DFDS Join the movement and grow with us. Be a valued member of a diverse team at DFDS and help drive change together. While you're with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed. Now about what we can give you. You'll be able to access some fantastic benefits such as: Life assurance cover Contributory company pension scheme Holiday Purchase Scheme Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips Full employee assistance programme including: Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family. Huge range of retail discounts from high street and online retailers Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more. Access to Thrive, our award-winning Wellbeing platform. Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing. Are we a match? Then what are you waiting for? Apply now. If you think your personality, skills, experience, and desire match this role, we'd love to hear from you. Please send us your CV as soon as possible, as we're keen to meet potential candidates on an ongoing basis. We look forward to hearing from you.
Employer Description: For more than 30 years, our Charterhouse teams have been pushing tech boundaries and exceeding expectations. For the clients we look after, this means delivering integrated technology solutions that drive their business success. Our reputation as a multi-award-winning solutions integrator of cloud, connectivity, networking, mobile and security solutions speaks for itself. Just as our solutions give our customers the freedom and assurance they need, we have made sure growth is a given - professionally and personally - so our colleagues can thrive. Pentesec, part of the Charterhouse Group, is our multi-award-winning cyber security MSSP. Providing SOC services, cyber security consultancy and training to organisations of all sizes, they deliver a range of Managed Security Services including Managed Detection and Response, Managed Firewall, Managed Intrusion Prevention and more to our customers. Our business is driven by our four company values (BOLD):. be yourself; own it; love what you do; do the right thing. As a member the SOC team you will provide security analysis of customer security events, monitor, manage and support highly secure customer environments with a focus on security event management, end-point security and next-generation intrusion prevention / firewalling for a portfolio of small and medium businesses. Vacancy Description: performing level 1 SOC analysis on tickets that are triggered by our various platforms of Rapid 7, Sentinal 1 and Microsoft Defender; performing health checks on customer systems and escalating issues according to procedures; incident response via ticket system; dealing with Customer inbound calls, logging tickets, assigning tickets, chasing responses through to closure; working with automation tools and our Level 3 analyst to assist with tuning out false alerts and ensuring efficiency. The Apprentice will work closely with colleagues across the business, and we aim to foster a collaborative work environment for all. Desirable Skills: We are looking for candidates with: an active interest in working in Cyber Security; excellent communication skills, both written and verbal; a self-starter with the ability to work productively in a remote working environment; fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc); an appropriate working environment in your home; availability to travel as required to visit customers and attend events to promote Charterhouse. Personal Qualities: Interactive approach to all tasks Great problem Solver Eager to learn and grow Entry Requirements: An A-Level in ICT OR an International Baccalaureate at Level 3 in ICT OR a Level 3 apprenticeship in a similar subject OR a BTEC Extended Diploma in IT (180 credits) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Benefits: a competitive Apprentice salary; a company laptop; a positive, communicative, flexible and supportive work environment, with regular feedback and reviews; monthly company updates via Teams, including strategy updates and Q&A; a working environment where active participation and input are encouraged; regular communication on a company, team and one-to-one basis; good employee benefits package (including life assurance, pension, EAP) 25 days' holiday plus birthday holiday. Onsite Gym Future Prospects: Salary package will increase after completion of apprenticeship Chance to become team lead and grow your own team Chance to work with great clients and be taken out by them Need to be able to attend company event on June 19th & 20th 2025 Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Apr 24, 2024
Full time
Employer Description: For more than 30 years, our Charterhouse teams have been pushing tech boundaries and exceeding expectations. For the clients we look after, this means delivering integrated technology solutions that drive their business success. Our reputation as a multi-award-winning solutions integrator of cloud, connectivity, networking, mobile and security solutions speaks for itself. Just as our solutions give our customers the freedom and assurance they need, we have made sure growth is a given - professionally and personally - so our colleagues can thrive. Pentesec, part of the Charterhouse Group, is our multi-award-winning cyber security MSSP. Providing SOC services, cyber security consultancy and training to organisations of all sizes, they deliver a range of Managed Security Services including Managed Detection and Response, Managed Firewall, Managed Intrusion Prevention and more to our customers. Our business is driven by our four company values (BOLD):. be yourself; own it; love what you do; do the right thing. As a member the SOC team you will provide security analysis of customer security events, monitor, manage and support highly secure customer environments with a focus on security event management, end-point security and next-generation intrusion prevention / firewalling for a portfolio of small and medium businesses. Vacancy Description: performing level 1 SOC analysis on tickets that are triggered by our various platforms of Rapid 7, Sentinal 1 and Microsoft Defender; performing health checks on customer systems and escalating issues according to procedures; incident response via ticket system; dealing with Customer inbound calls, logging tickets, assigning tickets, chasing responses through to closure; working with automation tools and our Level 3 analyst to assist with tuning out false alerts and ensuring efficiency. The Apprentice will work closely with colleagues across the business, and we aim to foster a collaborative work environment for all. Desirable Skills: We are looking for candidates with: an active interest in working in Cyber Security; excellent communication skills, both written and verbal; a self-starter with the ability to work productively in a remote working environment; fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc); an appropriate working environment in your home; availability to travel as required to visit customers and attend events to promote Charterhouse. Personal Qualities: Interactive approach to all tasks Great problem Solver Eager to learn and grow Entry Requirements: An A-Level in ICT OR an International Baccalaureate at Level 3 in ICT OR a Level 3 apprenticeship in a similar subject OR a BTEC Extended Diploma in IT (180 credits) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Benefits: a competitive Apprentice salary; a company laptop; a positive, communicative, flexible and supportive work environment, with regular feedback and reviews; monthly company updates via Teams, including strategy updates and Q&A; a working environment where active participation and input are encouraged; regular communication on a company, team and one-to-one basis; good employee benefits package (including life assurance, pension, EAP) 25 days' holiday plus birthday holiday. Onsite Gym Future Prospects: Salary package will increase after completion of apprenticeship Chance to become team lead and grow your own team Chance to work with great clients and be taken out by them Need to be able to attend company event on June 19th & 20th 2025 Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Help us to make a world of difference Urenco offers a rare expertise in enriching uranium for the civil nuclear industry. In fact, we are the only company with the capability to do this at four sites across the world. As a global leader in the production of low carbon energy, we work at the cutting edge of the transition to a sustainable, net zero world. This transformational vision opens up unique and exciting opportunities to build a dynamic, energising, and rewarding career. And right now, we re looking for a Head of IS Delivery & Engagement. Based at our Stoke Poges site you ll manage the delivery of this complete portfolio of Information Security programme of projects, running the Information Security PMO and associated governance and procedures required, and tracking delivery through rigorous PMO discipline. What will your day look like? • This is a hands on role involved in the initiation and scoping of each project (to ensure the projects are setup and resourced to ensure successful delivery) and progressing projects through the early approval stages. • The programme lead is also the secretariat for the Information Security Steering Group Information Security Performance Board the senior board within Urenco responsible for the oversight of the Information Security Improvement programme. • Line responsibility for 4 current Project Leads + 2 Business Analysts though this could flex upwards/downwards dependent on number of projects in flight. • Manage the Information Security budget and financial planning cycles. What do you need to be great at this role? • Background as a Senior Project Manager/Programme Manager looking after challenging and complex Cyber Security projects. • Excellent knowledge of business change management principles. • Strong experience in a commercial environment with Capex and Opex. • It s always useful if you have come from a CNI background, however, will consider candidates that haven t. What can you expect from us? More than just a job, we offer a future. More than just a place to work, we provide an opportunity to prosper. Urenco powers the possibilities that let you make the most of your day to day and shape your own tomorrow. We reward your contribution with industry-leading pay and thats just the start. An exceptional range of physical and mental wellbeing, financial, and lifestyle benefits flex around the things you find most important in life. Like the idea of travelling overseas? We can make that happen too. And our annual global awards bring us together to celebrate our outstanding work achievements. We re well aware that being the best company possible starts with helping you become the best you can be in your career. We re also committed to helping you achieve work-life balance. So you can count on us to deliver the personal development resources you need to gain new qualifications, learn new skills, and open new possibilities. • Annual leave of 27 days per annum. • A generous bonus scheme based on achievement of personal and company objectives. • A defined contribution pension scheme: contributions start at 4% (employee) and 10% (employer). • Hybrid Working Pattern: up to two days working remotely on average per week. Flexible start and finish time and 1.30pm finish on Fridays. • Flexible benefits package including life assurance and income protection. In addition, you ll have an opportunity to purchase additional benefits that suit your lifestyle. • Paid time off for volunteering. • The opportunity to join our private medical and dental insurance schemes. • Education and training we take pride in helping people learn and develop by supporting, accelerating and directing your learning. As well as the completion of mandatory health and safety courses, training packages will be offered to meet your specific needs. Please be aware that this role is subject to SC level of security clearance with medical, drug and alcohol testing prior to start. Our Promise As a truly global company with a presence in the UK, USA, Germany, and the Netherlands, we know that our individual differences make us stronger. Putting people at the heart of our business, we strive to create an open and inclusive workplace that allows every voice to be heard and diversity to thrive. And we support an array of dedicated initiatives, activities, and employee networks to nurture a positive and inspiring work experience. Because together, we are one Urenco. We are enriching the world. And enriching your future.
Apr 24, 2024
Full time
Help us to make a world of difference Urenco offers a rare expertise in enriching uranium for the civil nuclear industry. In fact, we are the only company with the capability to do this at four sites across the world. As a global leader in the production of low carbon energy, we work at the cutting edge of the transition to a sustainable, net zero world. This transformational vision opens up unique and exciting opportunities to build a dynamic, energising, and rewarding career. And right now, we re looking for a Head of IS Delivery & Engagement. Based at our Stoke Poges site you ll manage the delivery of this complete portfolio of Information Security programme of projects, running the Information Security PMO and associated governance and procedures required, and tracking delivery through rigorous PMO discipline. What will your day look like? • This is a hands on role involved in the initiation and scoping of each project (to ensure the projects are setup and resourced to ensure successful delivery) and progressing projects through the early approval stages. • The programme lead is also the secretariat for the Information Security Steering Group Information Security Performance Board the senior board within Urenco responsible for the oversight of the Information Security Improvement programme. • Line responsibility for 4 current Project Leads + 2 Business Analysts though this could flex upwards/downwards dependent on number of projects in flight. • Manage the Information Security budget and financial planning cycles. What do you need to be great at this role? • Background as a Senior Project Manager/Programme Manager looking after challenging and complex Cyber Security projects. • Excellent knowledge of business change management principles. • Strong experience in a commercial environment with Capex and Opex. • It s always useful if you have come from a CNI background, however, will consider candidates that haven t. What can you expect from us? More than just a job, we offer a future. More than just a place to work, we provide an opportunity to prosper. Urenco powers the possibilities that let you make the most of your day to day and shape your own tomorrow. We reward your contribution with industry-leading pay and thats just the start. An exceptional range of physical and mental wellbeing, financial, and lifestyle benefits flex around the things you find most important in life. Like the idea of travelling overseas? We can make that happen too. And our annual global awards bring us together to celebrate our outstanding work achievements. We re well aware that being the best company possible starts with helping you become the best you can be in your career. We re also committed to helping you achieve work-life balance. So you can count on us to deliver the personal development resources you need to gain new qualifications, learn new skills, and open new possibilities. • Annual leave of 27 days per annum. • A generous bonus scheme based on achievement of personal and company objectives. • A defined contribution pension scheme: contributions start at 4% (employee) and 10% (employer). • Hybrid Working Pattern: up to two days working remotely on average per week. Flexible start and finish time and 1.30pm finish on Fridays. • Flexible benefits package including life assurance and income protection. In addition, you ll have an opportunity to purchase additional benefits that suit your lifestyle. • Paid time off for volunteering. • The opportunity to join our private medical and dental insurance schemes. • Education and training we take pride in helping people learn and develop by supporting, accelerating and directing your learning. As well as the completion of mandatory health and safety courses, training packages will be offered to meet your specific needs. Please be aware that this role is subject to SC level of security clearance with medical, drug and alcohol testing prior to start. Our Promise As a truly global company with a presence in the UK, USA, Germany, and the Netherlands, we know that our individual differences make us stronger. Putting people at the heart of our business, we strive to create an open and inclusive workplace that allows every voice to be heard and diversity to thrive. And we support an array of dedicated initiatives, activities, and employee networks to nurture a positive and inspiring work experience. Because together, we are one Urenco. We are enriching the world. And enriching your future.
Company description: ClearCourse Job description: Are you looking for your next exciting PMO Analyst role, working with a fast-growing tech/software company and working within a dynamic team? ClearCourse are searching for a PMO Analyst who will work alongside our teams of Project Managers in our busy Project Management Office, which spans the entire Membership services division. Why work for us? Life Assurance and Group Income Protection Private medical cover with cash plan Enhanced Company Pension Hybrid-working model with 25 days annual leave + your birthday off Employee wellbeing perks - including Peppy Health, Perkbox, etc Enhanced maternity, paternity and adoption pay Generous training budgets and reimbursement for professional memberships What will this role consist of? You will join the busy Project Management Office and working alongside teams of Project Managers. You will be responsible for providing support of to the Head of Project Operations in managing the portfolio of projects from the perspective of the associated timelines, performance, and resourcing for all projects with the CCMS division. Encompassed within this is the continued upkeep of project systems, ensuring consistent standards and practices are applied and utilised with in the project delivery teams. You will work with the Head of Project operations and the Project Operations team to ensure solution delivered to customers are developed in accordance with standards and effort estimates. Desirable experience/charactersitics : Strong management skills Excellent organisation skills Strong knowledge of Agile and Waterfall project processes Level of technical competency (e.g. Power BI and Azure DevOps) Experience of Mavenlink or Kantata would be great Strong written and oral communicator Strong interpersonal skills Commercial experience and awareness Team player Good attention to detail Who are ClearCourse? ClearCourse is a disruptive tech company with one mission - to help our customers' businesses become even better As a business, we're growing (900+ employees in 5 years to be exact), currently providing more than 40 software and payments solutions to 20,000+ businesses. With ClearCourse Hubs, in London and Preston, and operations in various locations across the UK and overseas. We look forward to receiving your application.
Apr 23, 2024
Full time
Company description: ClearCourse Job description: Are you looking for your next exciting PMO Analyst role, working with a fast-growing tech/software company and working within a dynamic team? ClearCourse are searching for a PMO Analyst who will work alongside our teams of Project Managers in our busy Project Management Office, which spans the entire Membership services division. Why work for us? Life Assurance and Group Income Protection Private medical cover with cash plan Enhanced Company Pension Hybrid-working model with 25 days annual leave + your birthday off Employee wellbeing perks - including Peppy Health, Perkbox, etc Enhanced maternity, paternity and adoption pay Generous training budgets and reimbursement for professional memberships What will this role consist of? You will join the busy Project Management Office and working alongside teams of Project Managers. You will be responsible for providing support of to the Head of Project Operations in managing the portfolio of projects from the perspective of the associated timelines, performance, and resourcing for all projects with the CCMS division. Encompassed within this is the continued upkeep of project systems, ensuring consistent standards and practices are applied and utilised with in the project delivery teams. You will work with the Head of Project operations and the Project Operations team to ensure solution delivered to customers are developed in accordance with standards and effort estimates. Desirable experience/charactersitics : Strong management skills Excellent organisation skills Strong knowledge of Agile and Waterfall project processes Level of technical competency (e.g. Power BI and Azure DevOps) Experience of Mavenlink or Kantata would be great Strong written and oral communicator Strong interpersonal skills Commercial experience and awareness Team player Good attention to detail Who are ClearCourse? ClearCourse is a disruptive tech company with one mission - to help our customers' businesses become even better As a business, we're growing (900+ employees in 5 years to be exact), currently providing more than 40 software and payments solutions to 20,000+ businesses. With ClearCourse Hubs, in London and Preston, and operations in various locations across the UK and overseas. We look forward to receiving your application.
Are you a Senior Web Developer with Umbraco experience in and around the Bristol area? If you have a thirst for knowledge, a passion for problem-solving and a desire to work on a varied portfolio of projects for different clients, then you'll fit right in here.They're a self-organised bunch, so everyone has lots of freedom about how they work, but within a really supportive environment. What you'll need Plenty of commercial experience with C#, .NET. Experience with HTML, CSS, JavaScript with any modern JavaScript library. Good experience with Umbraco. Understanding of Azure cloud platform and its services (e.g. Azure App Service, Azure SQL, Azure Functions, Azure Blob Storage, Azure CDN, and Azure Search). Integrating with external systems is beneficial for example with REST API's or other technologies required as per the project. Experience of working in an Agile / SCRUM team preferable with Azure DevOps or JIRA. What's you'll be doing As a Senior Web Developer specialising in Umbraco, you'll deliver all assigned user stories from estimation through code, bug fixing and documentation. Working in an Agile environment you'll be working Sprints to hit project deadlines but in a very grown-up, autonomous environment. Set targets, get them done how best works for you.You'll work within a delivery team, typically including a mix of Developers, Solution Architects, QA Engineers, Business Analysts, Functional Consultants and Scrum Masters (client-facing Project Manager). What you'll get in return A starting salary of up to £65K DOE along with Life Assurance and Group Income Protection, Private medical cover with cash plan, Enhanced Company Pension, Hybrid-working model (Bristol once a week ideally) with 25 days annual leave + your birthday off. Employee wellbeing perks - including Peppy Health, Perkbox, etc. Enhanced maternity, paternity and adoption pay. Generous training budgets and reimbursement for professional memberships. What's next? If you enjoy using Umbraco, enjoy project variety and want to be part of an established organisation, then get your CV over to me today!
Apr 23, 2024
Full time
Are you a Senior Web Developer with Umbraco experience in and around the Bristol area? If you have a thirst for knowledge, a passion for problem-solving and a desire to work on a varied portfolio of projects for different clients, then you'll fit right in here.They're a self-organised bunch, so everyone has lots of freedom about how they work, but within a really supportive environment. What you'll need Plenty of commercial experience with C#, .NET. Experience with HTML, CSS, JavaScript with any modern JavaScript library. Good experience with Umbraco. Understanding of Azure cloud platform and its services (e.g. Azure App Service, Azure SQL, Azure Functions, Azure Blob Storage, Azure CDN, and Azure Search). Integrating with external systems is beneficial for example with REST API's or other technologies required as per the project. Experience of working in an Agile / SCRUM team preferable with Azure DevOps or JIRA. What's you'll be doing As a Senior Web Developer specialising in Umbraco, you'll deliver all assigned user stories from estimation through code, bug fixing and documentation. Working in an Agile environment you'll be working Sprints to hit project deadlines but in a very grown-up, autonomous environment. Set targets, get them done how best works for you.You'll work within a delivery team, typically including a mix of Developers, Solution Architects, QA Engineers, Business Analysts, Functional Consultants and Scrum Masters (client-facing Project Manager). What you'll get in return A starting salary of up to £65K DOE along with Life Assurance and Group Income Protection, Private medical cover with cash plan, Enhanced Company Pension, Hybrid-working model (Bristol once a week ideally) with 25 days annual leave + your birthday off. Employee wellbeing perks - including Peppy Health, Perkbox, etc. Enhanced maternity, paternity and adoption pay. Generous training budgets and reimbursement for professional memberships. What's next? If you enjoy using Umbraco, enjoy project variety and want to be part of an established organisation, then get your CV over to me today!
Multi-Disciplined Engineer Location: Huntingdon, Cambridgeshire Clearance: High level of clearance (DV - Developed Vetting) UNLEASH YOUR POTENTIAL Working across a range of diverse, complex, and secure systems, a Multi-Disciplined Engineer should be technically capable and versatile. You will be working as part of the Normal Change delivery team supporting the development and sustainment of a government portfolio of systems and services managed through the Programme. Working alone or as part of a team (depending on the size and complexity of the engineering change task) to deliver business value in a demanding, involved environment. YOUR ROLE AND RESPONSBILITIES Based primarily at our customers site near Huntingdon Cambridgeshire, you will be supporting or leading, on infrastructure and application changes in an Agile environment. The preferred candidate will have a range of knowledge and experience in the administration of a service based on Microsoft and CISCO products and be an expert on Microsoft Windows Server (including services such as AD, DNS, DHCP & SCCM) and virtualisation (Hyper-V, VMware), while also having an understanding and interest in Linux (Ubuntu / CentOS) and a desire to learn (if required) additional complementary technologies such as Microsoft Stack Technologies (SharePoint, SQL Server, Skype for Business / Teams), networking technologies (CISCO) and storage. Are you ready for your next challenge? Occasional travel to other Leidos and customer sites may be required. Keeping an eye on the technology landscape is essential, too identification of new and relevant technologies to solve problems and make improvements is part of the job. We believe innovation is the lifeblood of customer value we are all catalysts for innovation and should be committed to continuous improvement in everything we do. SKILLS AND KNOWLEDGE: Excellent knowledge of Virtualized Environments such as VMware and Hyper-V. Excellent knowledge of Windows Server Environments, from Server , including OS build, AD, DNS, DHCP and GPO from design to implementation and support. Strong working knowledge of Linux system administration skills (Ubuntu / CentOS) Good general knowledge of TCP/IP and networking technologies including switches and firewalls. Good general knowledge of Microsoft stack technologies such as SharePoint, Skype for Business / Teams, MS SQL, MS System Centre, Office365, MS Exchange & CLI tooling such as PowerShell. Good knowledge of application deployment via SCCM. Experience on Secure LAN environments including security boundaries and rulesets. Experience of working in security-cleared environments/working in Defence. Experience in configuring and troubleshooting Sidewinders and ASAv firewalls. Platform focus: Cisco Nexus 9300 series and Catalyst switches. Excellent communication skills (written and oral), ideally able to communicate technical issues to less technical staff and managers. Experience in providing support to others, including Service Desk Analysts and Second Line Engineers Experience of producing and updating technical documentation to a high standard Experience of ITIL Service Management Experience of software maintenance and support to include servers, workstations, laptops, network, and peripheral devices. Experience in the installation and configuration of Microsoft Server 2008, 2016 and 2019. Experience in the installation and configuration of Microsoft Windows 10 and 11 workstations. Good knowledge of the configuration, maintenance, and installation of Commercial off the Shelf (COTS) software applications. Experience in the installation, configuration, and maintenance of Enterprise Anti-Virus products. Experience in the installation, configuration, and maintenance of Windows Server Update Services (WSUS). Knowledge of backup technologies. Experience of desktop rollout and configuration (including desktop virtualisation). Experience of cloud-based deployment. Experience configuring and maintaining monitoring tools and systems. ADDITIONAL ATTRIBUTES: Analytical and problem-solving skills and developing solutions. Flexibility and adaptability. Proactive and innovative working attitude CLEARANCE REQUIREMENT: Ability to gain a high level of clearance - DV (Developed Vetting) BASIC QUALIFICATIONS: ITIL Foundation Qualification. Agile Foundation & Practitioner Certifications. Microsoft Certifications. Who We Are: Leidos UK & EUROPE we work to make the world safer, healthier, and more efficient through technology, engineering and science. (add link to Leidos UK & EUROPE text) Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Dynamic Working (add link to Dynamic Working text) Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. JBRP1_UKTJ
Apr 22, 2024
Full time
Multi-Disciplined Engineer Location: Huntingdon, Cambridgeshire Clearance: High level of clearance (DV - Developed Vetting) UNLEASH YOUR POTENTIAL Working across a range of diverse, complex, and secure systems, a Multi-Disciplined Engineer should be technically capable and versatile. You will be working as part of the Normal Change delivery team supporting the development and sustainment of a government portfolio of systems and services managed through the Programme. Working alone or as part of a team (depending on the size and complexity of the engineering change task) to deliver business value in a demanding, involved environment. YOUR ROLE AND RESPONSBILITIES Based primarily at our customers site near Huntingdon Cambridgeshire, you will be supporting or leading, on infrastructure and application changes in an Agile environment. The preferred candidate will have a range of knowledge and experience in the administration of a service based on Microsoft and CISCO products and be an expert on Microsoft Windows Server (including services such as AD, DNS, DHCP & SCCM) and virtualisation (Hyper-V, VMware), while also having an understanding and interest in Linux (Ubuntu / CentOS) and a desire to learn (if required) additional complementary technologies such as Microsoft Stack Technologies (SharePoint, SQL Server, Skype for Business / Teams), networking technologies (CISCO) and storage. Are you ready for your next challenge? Occasional travel to other Leidos and customer sites may be required. Keeping an eye on the technology landscape is essential, too identification of new and relevant technologies to solve problems and make improvements is part of the job. We believe innovation is the lifeblood of customer value we are all catalysts for innovation and should be committed to continuous improvement in everything we do. SKILLS AND KNOWLEDGE: Excellent knowledge of Virtualized Environments such as VMware and Hyper-V. Excellent knowledge of Windows Server Environments, from Server , including OS build, AD, DNS, DHCP and GPO from design to implementation and support. Strong working knowledge of Linux system administration skills (Ubuntu / CentOS) Good general knowledge of TCP/IP and networking technologies including switches and firewalls. Good general knowledge of Microsoft stack technologies such as SharePoint, Skype for Business / Teams, MS SQL, MS System Centre, Office365, MS Exchange & CLI tooling such as PowerShell. Good knowledge of application deployment via SCCM. Experience on Secure LAN environments including security boundaries and rulesets. Experience of working in security-cleared environments/working in Defence. Experience in configuring and troubleshooting Sidewinders and ASAv firewalls. Platform focus: Cisco Nexus 9300 series and Catalyst switches. Excellent communication skills (written and oral), ideally able to communicate technical issues to less technical staff and managers. Experience in providing support to others, including Service Desk Analysts and Second Line Engineers Experience of producing and updating technical documentation to a high standard Experience of ITIL Service Management Experience of software maintenance and support to include servers, workstations, laptops, network, and peripheral devices. Experience in the installation and configuration of Microsoft Server 2008, 2016 and 2019. Experience in the installation and configuration of Microsoft Windows 10 and 11 workstations. Good knowledge of the configuration, maintenance, and installation of Commercial off the Shelf (COTS) software applications. Experience in the installation, configuration, and maintenance of Enterprise Anti-Virus products. Experience in the installation, configuration, and maintenance of Windows Server Update Services (WSUS). Knowledge of backup technologies. Experience of desktop rollout and configuration (including desktop virtualisation). Experience of cloud-based deployment. Experience configuring and maintaining monitoring tools and systems. ADDITIONAL ATTRIBUTES: Analytical and problem-solving skills and developing solutions. Flexibility and adaptability. Proactive and innovative working attitude CLEARANCE REQUIREMENT: Ability to gain a high level of clearance - DV (Developed Vetting) BASIC QUALIFICATIONS: ITIL Foundation Qualification. Agile Foundation & Practitioner Certifications. Microsoft Certifications. Who We Are: Leidos UK & EUROPE we work to make the world safer, healthier, and more efficient through technology, engineering and science. (add link to Leidos UK & EUROPE text) Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Dynamic Working (add link to Dynamic Working text) Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. JBRP1_UKTJ
This is an exciting opportunity to work for an international business as a Product Owner, focusing on SAP sales & logistics. This is a fixed term contract opportunity until January 2026 which offers lots of flexibility but also stability with the length of the contract. Client Details My client are a long-standing business who are a well-known brand, operating across the globe. Their European head office is based here in Manchester and they are a tight-knit team who are extremely welcoming and great at retaining good people. Encouraging continuous development, they have a strong portfolio of high quality technology services and products, supported by a team of people who are committed to successfully delivering. Description As SAP Product Owner, you will come in on a Fixed Term Contract until January 2026 . As the business transition to S4 Hana over the next couple of years, they are looking for individuals to join and take responsibility for BAU on the existing SAP ECC system whilst some of the team transition over to the migration. You will lead an existing BAU product team focused on the Sales & Logistics modules . You will work with a wide range of stakeholders across Europe including Sales Directors & Heads of to understand their immediate business needs and priorities and ensure their feedback is evaluated and considered for future improvements. You will translate business demand into backlog items and work through the backlog with the technical teams based in India to improve the system. You will define and gather business feedback on quarterly road maps to ensure everyone is fully aligned. Profile The successful candidate must have a deep understanding of sales & logistics business processes. It is also really important that the successful individual has a functional understanding of SAP ECC within the SD modules- delivering small incremental change rather than major projects. My client are ideally looking for someone from a Product Ownership background however, they recognise that there are transferable skills from a Project Manager/ Business Analyst role. If you have carried out any of these roles in relation to SAP, this could be for you! This role is suited to someone who has worked in an international business before. If you haven't got international experience but have worked in a large corporate environment within the UK, my client will absolutely still consider your application! As an SAP Product Owner, it is essential that you can prioritise, manage backlogs and work with cross-functional teams to understand their requirements. Job Offer Competitive salary up to £65,000 Annual bonus up to 10% Hybrid working from a Manchester based office Life Assurance Pension Contribution
Apr 22, 2024
Full time
This is an exciting opportunity to work for an international business as a Product Owner, focusing on SAP sales & logistics. This is a fixed term contract opportunity until January 2026 which offers lots of flexibility but also stability with the length of the contract. Client Details My client are a long-standing business who are a well-known brand, operating across the globe. Their European head office is based here in Manchester and they are a tight-knit team who are extremely welcoming and great at retaining good people. Encouraging continuous development, they have a strong portfolio of high quality technology services and products, supported by a team of people who are committed to successfully delivering. Description As SAP Product Owner, you will come in on a Fixed Term Contract until January 2026 . As the business transition to S4 Hana over the next couple of years, they are looking for individuals to join and take responsibility for BAU on the existing SAP ECC system whilst some of the team transition over to the migration. You will lead an existing BAU product team focused on the Sales & Logistics modules . You will work with a wide range of stakeholders across Europe including Sales Directors & Heads of to understand their immediate business needs and priorities and ensure their feedback is evaluated and considered for future improvements. You will translate business demand into backlog items and work through the backlog with the technical teams based in India to improve the system. You will define and gather business feedback on quarterly road maps to ensure everyone is fully aligned. Profile The successful candidate must have a deep understanding of sales & logistics business processes. It is also really important that the successful individual has a functional understanding of SAP ECC within the SD modules- delivering small incremental change rather than major projects. My client are ideally looking for someone from a Product Ownership background however, they recognise that there are transferable skills from a Project Manager/ Business Analyst role. If you have carried out any of these roles in relation to SAP, this could be for you! This role is suited to someone who has worked in an international business before. If you haven't got international experience but have worked in a large corporate environment within the UK, my client will absolutely still consider your application! As an SAP Product Owner, it is essential that you can prioritise, manage backlogs and work with cross-functional teams to understand their requirements. Job Offer Competitive salary up to £65,000 Annual bonus up to 10% Hybrid working from a Manchester based office Life Assurance Pension Contribution
Norton Rose Fulbright Llp
Newcastle Upon Tyne, Tyne And Wear
Practice Group / Department: HR Systems - EMEA Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world's preeminent corporations and financial institutions with a full business law service. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. We value difference and actively promote a culture of respect for each individual, encouraging and creating inclusion. Our new hybrid working model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people's health and overall wellbeing. The Role: Join the People & Culture team at Norton Rose Fulbright as a Workday - Senior HR Systems Analyst in our Newcastle Office (Hybrid), where you will play a pivotal role in optimizing our Workday platform to support our EMEA region. Reporting to the Senior HR Systems Manager, you will collaborate with various teams to ensure the effective utilization of Workday across the organization. Key Responsibilities: Collaborate with People & Culture teams to gather requirements and offer recommendations for optimizing Workday usage. Manage the change request process, document changes, design, test, and implement solutions in accordance with internal governance procedures. Provide support to People & Culture Project teams as needed, offering input and assistance across various project portfolios. Conduct audits of Workday setup, structure, and data, providing input on cleanup and best practices. Communicate changes, update work instructions, and produce guidance documentation. Triage, diagnose, and resolve issues originating from end-users and business process events. Troubleshoot system integration issues, collaborating closely with IT to support new integrations. Assist with general maintenance and configuration across multiple Workday modules. Support training and engagement initiatives to ensure stakeholders fully utilise Workday. Design, build, test, and deploy Workday reports and dashboards using Prism Analytics, Advanced Report, and Composite Reporting. Assist with mass data requests using EIBs to create efficiencies for cyclical system updates. Proactively monitor new features released by Workday and advocate for appropriate adoption plans. Conduct functional and regression testing for all system fixes, upgrades, patches, and other maintenance activities. Skills and Experience Required: 5+ years of hands-on technical Workday experience, including configuration of Core HCM and at least one other module. Previous exposure to Workday optimization or implementation projects. Detail-oriented with a keen eye for configuration and testing activity. Improvement-oriented mindset. Understanding of Workday integrations preferred. Workday HCM certification or Pro accreditation is advantageous. Ability to multitask, manage work under pressure, and deliver to agreed deadlines. Discrete with a commitment to maintaining confidentiality and departmental security. Strong collaborator with the ability to work independently and use initiative to research solutions with minimal guidance. Our clients come first; whilst we have a high-performance culture and work hard as a team, in return we offer a range of competitive benefits including: 25 days holiday + Bank Hols Free Virtual GP Service Private Medical Insurance Pension - Norton Rose Fulbright will also make a contribution Life Assurance Income Protection Insurance Enhanced Maternity, Adoption or Surrogacy Leave Carers Leave Flexible working Diversity, Equity and Inclusion To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people's health and overall wellbeing. Find more about Diversity, Equity and Inclusion here. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know here.
Apr 21, 2024
Full time
Practice Group / Department: HR Systems - EMEA Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world's preeminent corporations and financial institutions with a full business law service. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. We value difference and actively promote a culture of respect for each individual, encouraging and creating inclusion. Our new hybrid working model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people's health and overall wellbeing. The Role: Join the People & Culture team at Norton Rose Fulbright as a Workday - Senior HR Systems Analyst in our Newcastle Office (Hybrid), where you will play a pivotal role in optimizing our Workday platform to support our EMEA region. Reporting to the Senior HR Systems Manager, you will collaborate with various teams to ensure the effective utilization of Workday across the organization. Key Responsibilities: Collaborate with People & Culture teams to gather requirements and offer recommendations for optimizing Workday usage. Manage the change request process, document changes, design, test, and implement solutions in accordance with internal governance procedures. Provide support to People & Culture Project teams as needed, offering input and assistance across various project portfolios. Conduct audits of Workday setup, structure, and data, providing input on cleanup and best practices. Communicate changes, update work instructions, and produce guidance documentation. Triage, diagnose, and resolve issues originating from end-users and business process events. Troubleshoot system integration issues, collaborating closely with IT to support new integrations. Assist with general maintenance and configuration across multiple Workday modules. Support training and engagement initiatives to ensure stakeholders fully utilise Workday. Design, build, test, and deploy Workday reports and dashboards using Prism Analytics, Advanced Report, and Composite Reporting. Assist with mass data requests using EIBs to create efficiencies for cyclical system updates. Proactively monitor new features released by Workday and advocate for appropriate adoption plans. Conduct functional and regression testing for all system fixes, upgrades, patches, and other maintenance activities. Skills and Experience Required: 5+ years of hands-on technical Workday experience, including configuration of Core HCM and at least one other module. Previous exposure to Workday optimization or implementation projects. Detail-oriented with a keen eye for configuration and testing activity. Improvement-oriented mindset. Understanding of Workday integrations preferred. Workday HCM certification or Pro accreditation is advantageous. Ability to multitask, manage work under pressure, and deliver to agreed deadlines. Discrete with a commitment to maintaining confidentiality and departmental security. Strong collaborator with the ability to work independently and use initiative to research solutions with minimal guidance. Our clients come first; whilst we have a high-performance culture and work hard as a team, in return we offer a range of competitive benefits including: 25 days holiday + Bank Hols Free Virtual GP Service Private Medical Insurance Pension - Norton Rose Fulbright will also make a contribution Life Assurance Income Protection Insurance Enhanced Maternity, Adoption or Surrogacy Leave Carers Leave Flexible working Diversity, Equity and Inclusion To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people's health and overall wellbeing. Find more about Diversity, Equity and Inclusion here. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know here.
Tomorrow is a collection of companies that build better, faster, smarter solutions, to deliver exceptional digital experiences. Made up of some of the smartest minds, Tomorrow is shaping the future of digital experience, today. Found is a multi-award-winning digital growth agency whose vision is to be the agency of the future, now. Harnessing the efficiencies of technology and the future-thinking of a smart team of analysts, specialists, consultants and creatives, Found helps its clients grow their businesses online measurably, responsibly, and significantly. The Role The PPC Account Director is responsible for providing strategic leadership and guidance for your portfolio of clients. You will be responsible for owning the strategy and deliverables and building strong, successful relationships with your clients will be at the core of what you do. You will manage a team of talented PPC specialists, supporting, developing and nurturing the team to fulfil their full potential. You will identify new opportunities and implement new tactics to support the growth of the PPC team and the agency. ACCOUNT MANAGEMENT Act as a point of contact and escalation for all the assigned accounts within your team. Contribute to key meetings and provide support on all other meeting preparation and delivery. Develop and maintain close and productive client relationships as well as have the ability to identify new business opportunities from existing clients. Reviewing Quarterly Business Review and monthly meeting decks to ensure the correct insights around strategy and activity is being delivered to the client. Overseeing accounts to ensure all day to day requirements of account management are being completed such as dashboard accuracy, budget tracking, performance, deadlines met etc. are on track and accurate. STRATEGY OF ACCOUNTS Act as strategic lead for all PPC accounts under your remit, defining responsibilities, owning relationships and steering your team. Ensuring all accounts have a successful strategy and support PPC Account Managers in creating strategies that meet the client's objectives and KPIs. Overseeing monthly activity planning to ensure it is in line with client's strategy, and ensuring all relevant documents and tools such as digital plans, Asana etc, have been update and shared. Ensuring forecasts have been created and are regularly maintained. Leading integration to ensure the PPC team are working closely with the client, SEO and data teams to have clear and integrated performance planning and execution. Work with clients to set KPIs for campaigns and ensure performance is monitored closely against client goals and contractual requirements. Contribute to upsells, proposals and pitches with winning Paid Performance Media strategies that meet client's objectives. TEAM MANAGEMENT Understand the commercial requirements of your clients' businesses and determine strategies, and facilitate internal understanding, accordingly. Keeping up to date with recent algorithm & platform updates and news and adapting to improve process and deliverables. Manage the resourcing across accounts to ensure all tasks can be delivered within the hours available. Managing overburn across accounts and ensuring tasks are delivered within reasonable timeframes. Defining best practice and ensuring the team is operating in this way. Take a proactive approach to actively develop relationships with clients. Approachable, supportive and accountable for their own, the clients and the team's performance and outputs. Forward thinking and solutions orientated. Extremely collaborative across the agency. A strong leader, manager and mentor. Flexible Working - remote & flexible hours Personalised Career Development Summer hours on Friday + early finish on Fridays throughout the rest of the year Birthday day off + half a day leave throughout the year for extra celebrations Interchangeable bank holiday switch to celebrate the days important to you Employee Wellbeing Initiatives including Employee Assistance Programme Pension Bippit financial coaching Bupa Healthcare Enhanced parental leave Pregnancy loss and parental bereavement leave Compassionate leave Eye-care vouchers Summer and Christmas party Life Assurance & Income protection Cycle to work scheme Computer purchase scheme Regular lunch and learns Team socials Opportunities to attend conferences and industry events And more! We're a flexible employer so we're happy to hear from people who are looking to work fully remote. At Tomorrow, we embrace and support diversity, fostering a culture of inclusivity as we know it is fundamental to our mission to make digital experiences more engaging, connected and accountable. We're an equal opportunity employer and all applicants will be considered without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, nationality, neurodiversity
Apr 20, 2024
Full time
Tomorrow is a collection of companies that build better, faster, smarter solutions, to deliver exceptional digital experiences. Made up of some of the smartest minds, Tomorrow is shaping the future of digital experience, today. Found is a multi-award-winning digital growth agency whose vision is to be the agency of the future, now. Harnessing the efficiencies of technology and the future-thinking of a smart team of analysts, specialists, consultants and creatives, Found helps its clients grow their businesses online measurably, responsibly, and significantly. The Role The PPC Account Director is responsible for providing strategic leadership and guidance for your portfolio of clients. You will be responsible for owning the strategy and deliverables and building strong, successful relationships with your clients will be at the core of what you do. You will manage a team of talented PPC specialists, supporting, developing and nurturing the team to fulfil their full potential. You will identify new opportunities and implement new tactics to support the growth of the PPC team and the agency. ACCOUNT MANAGEMENT Act as a point of contact and escalation for all the assigned accounts within your team. Contribute to key meetings and provide support on all other meeting preparation and delivery. Develop and maintain close and productive client relationships as well as have the ability to identify new business opportunities from existing clients. Reviewing Quarterly Business Review and monthly meeting decks to ensure the correct insights around strategy and activity is being delivered to the client. Overseeing accounts to ensure all day to day requirements of account management are being completed such as dashboard accuracy, budget tracking, performance, deadlines met etc. are on track and accurate. STRATEGY OF ACCOUNTS Act as strategic lead for all PPC accounts under your remit, defining responsibilities, owning relationships and steering your team. Ensuring all accounts have a successful strategy and support PPC Account Managers in creating strategies that meet the client's objectives and KPIs. Overseeing monthly activity planning to ensure it is in line with client's strategy, and ensuring all relevant documents and tools such as digital plans, Asana etc, have been update and shared. Ensuring forecasts have been created and are regularly maintained. Leading integration to ensure the PPC team are working closely with the client, SEO and data teams to have clear and integrated performance planning and execution. Work with clients to set KPIs for campaigns and ensure performance is monitored closely against client goals and contractual requirements. Contribute to upsells, proposals and pitches with winning Paid Performance Media strategies that meet client's objectives. TEAM MANAGEMENT Understand the commercial requirements of your clients' businesses and determine strategies, and facilitate internal understanding, accordingly. Keeping up to date with recent algorithm & platform updates and news and adapting to improve process and deliverables. Manage the resourcing across accounts to ensure all tasks can be delivered within the hours available. Managing overburn across accounts and ensuring tasks are delivered within reasonable timeframes. Defining best practice and ensuring the team is operating in this way. Take a proactive approach to actively develop relationships with clients. Approachable, supportive and accountable for their own, the clients and the team's performance and outputs. Forward thinking and solutions orientated. Extremely collaborative across the agency. A strong leader, manager and mentor. Flexible Working - remote & flexible hours Personalised Career Development Summer hours on Friday + early finish on Fridays throughout the rest of the year Birthday day off + half a day leave throughout the year for extra celebrations Interchangeable bank holiday switch to celebrate the days important to you Employee Wellbeing Initiatives including Employee Assistance Programme Pension Bippit financial coaching Bupa Healthcare Enhanced parental leave Pregnancy loss and parental bereavement leave Compassionate leave Eye-care vouchers Summer and Christmas party Life Assurance & Income protection Cycle to work scheme Computer purchase scheme Regular lunch and learns Team socials Opportunities to attend conferences and industry events And more! We're a flexible employer so we're happy to hear from people who are looking to work fully remote. At Tomorrow, we embrace and support diversity, fostering a culture of inclusivity as we know it is fundamental to our mission to make digital experiences more engaging, connected and accountable. We're an equal opportunity employer and all applicants will be considered without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, nationality, neurodiversity
Company description: About ClearCourse Join a rapidly growing collaborative of disruptive technology companies working together to build a great software and payments business, with exceptional people and the best products and services. Across our portfolio of software platforms, we're creating an environment where talented entrepreneurs and businesses flourish. Our team is over 900 people strong and supports over 20,000 customers across the globe. Working better together is central to everything we do, each time we add a new business we're adding new ideas and innovation. Job description: .Net Web Developer Type: Perm Hours: Full Time Location: London/Bristol (Hybrid or Remote) Are you an experienced Umbraco C# .NET Web Developer looking to join a close-knit, growing, and skilled team? If you have a proven track record in developing innovative software solutions using the Umbraco with .NET framework and Azure Services, then this could be the perfect opportunity for you. About ClearCourse Join a rapidly growing collaborative of disruptive technology companies working together to build a great software and payments business, with exceptional people and the best products and services. Across our portfolio of software platforms, we're creating an environment where talented entrepreneurs and businesses flourish. Our team is over 900 people strong and supports over 20,000 customers across the globe. We have 40 brands located across the UK and internationally, with two primary UK ClearCourse hubs, in which multiple brands are located in London and Preston. These market-leading software businesses form our five verticals; with our integrated payments platform, ClearAccept intrinsic to the entire organisation. Working better together is central to everything we do, each time we add a new business we're adding new ideas and innovation. Our mission is to help our customers build great businesses with our industry-specific software and embedded payments solutions. Job Overview The .NET Developer role is responsible for the delivery for all assigned user stories from estimation through code, bug fixing and documentation while achieving target delivery for the Sprint and or other measure of throughput as per the project methodology. The .NET Developer works within a delivery team, typically including a mix of Developers, Solution Architects, QA Engineers, Business Analysts, Functional Consultants and Scrum Masters (client-facing Project Manager). The role is responsible for creation and estimate tasks, writing of quality code to agreed standards defined Principal Solution Architecture team. This role has a strong delivery component and is responsible for delivery of software in agile Sprints, The .NET Developer should take ownership of their User Stories as well as perform code reviews for others, taking care to think about performance, security and maintainability. Your responsibilities will include, but not be limited to: Contribute to the development of project plans, timelines, and estimates Collaborate with our team to design, develop, and test solutions that are scalable and maintainable Plan tasks for User Stories and estimate in hours Develop, maintain, and troubleshoot websites and web applications using Umbraco and Azure Services Work with the Senior Developer and other developers to ensure that the website is functioning properly and meets the client's needs Write clean, efficient and well-documented, secure code with unit tests. Participate in code reviews to ensure that code is of a high quality and adheres to company standards Collaborate with designers, developers, and project managers to deliver high-quality solutions Implement and maintain automated builds and deployments Monitor and troubleshoot Azure-based systems Delivery on your estimates Desireable attributes and experience: 3 years of experience in software development Strong experience with C#, .NET Experience with HTML, CSS, JavaScript and JavaScript Frameworks such as Angular, React or Vue.js 2 years commercial experience with Umbraco CMS preferably certification Understanding of Azure cloud platform and its services (e.g. Azure App Service, Azure SQL, Azure Functions, Azure Blob Storage, Azure CDN, and Azure Search) Integrating with external systems is beneficial for example with REST API's or other technologies required as per the project ClearCourse Employee Benefits Life Assurance and private medical cover with cash plan Group Income Protection and enhanced Company Pension Enhanced maternity, paternity and adoption pay Generous training budgets and reimbursement for professional memberships Hybrid-working model with 25 days annual leave 24/7 employee assistance programme including Peppy Health App Bike to Work Scheme Generous Recruitment referral scheme Additional flexible benefits with the Perkbox platform, providing discounts and freebies from major retailers Are you ready to take your next step or know someone who is? Apply to ClearCourse today!
Apr 19, 2024
Full time
Company description: About ClearCourse Join a rapidly growing collaborative of disruptive technology companies working together to build a great software and payments business, with exceptional people and the best products and services. Across our portfolio of software platforms, we're creating an environment where talented entrepreneurs and businesses flourish. Our team is over 900 people strong and supports over 20,000 customers across the globe. Working better together is central to everything we do, each time we add a new business we're adding new ideas and innovation. Job description: .Net Web Developer Type: Perm Hours: Full Time Location: London/Bristol (Hybrid or Remote) Are you an experienced Umbraco C# .NET Web Developer looking to join a close-knit, growing, and skilled team? If you have a proven track record in developing innovative software solutions using the Umbraco with .NET framework and Azure Services, then this could be the perfect opportunity for you. About ClearCourse Join a rapidly growing collaborative of disruptive technology companies working together to build a great software and payments business, with exceptional people and the best products and services. Across our portfolio of software platforms, we're creating an environment where talented entrepreneurs and businesses flourish. Our team is over 900 people strong and supports over 20,000 customers across the globe. We have 40 brands located across the UK and internationally, with two primary UK ClearCourse hubs, in which multiple brands are located in London and Preston. These market-leading software businesses form our five verticals; with our integrated payments platform, ClearAccept intrinsic to the entire organisation. Working better together is central to everything we do, each time we add a new business we're adding new ideas and innovation. Our mission is to help our customers build great businesses with our industry-specific software and embedded payments solutions. Job Overview The .NET Developer role is responsible for the delivery for all assigned user stories from estimation through code, bug fixing and documentation while achieving target delivery for the Sprint and or other measure of throughput as per the project methodology. The .NET Developer works within a delivery team, typically including a mix of Developers, Solution Architects, QA Engineers, Business Analysts, Functional Consultants and Scrum Masters (client-facing Project Manager). The role is responsible for creation and estimate tasks, writing of quality code to agreed standards defined Principal Solution Architecture team. This role has a strong delivery component and is responsible for delivery of software in agile Sprints, The .NET Developer should take ownership of their User Stories as well as perform code reviews for others, taking care to think about performance, security and maintainability. Your responsibilities will include, but not be limited to: Contribute to the development of project plans, timelines, and estimates Collaborate with our team to design, develop, and test solutions that are scalable and maintainable Plan tasks for User Stories and estimate in hours Develop, maintain, and troubleshoot websites and web applications using Umbraco and Azure Services Work with the Senior Developer and other developers to ensure that the website is functioning properly and meets the client's needs Write clean, efficient and well-documented, secure code with unit tests. Participate in code reviews to ensure that code is of a high quality and adheres to company standards Collaborate with designers, developers, and project managers to deliver high-quality solutions Implement and maintain automated builds and deployments Monitor and troubleshoot Azure-based systems Delivery on your estimates Desireable attributes and experience: 3 years of experience in software development Strong experience with C#, .NET Experience with HTML, CSS, JavaScript and JavaScript Frameworks such as Angular, React or Vue.js 2 years commercial experience with Umbraco CMS preferably certification Understanding of Azure cloud platform and its services (e.g. Azure App Service, Azure SQL, Azure Functions, Azure Blob Storage, Azure CDN, and Azure Search) Integrating with external systems is beneficial for example with REST API's or other technologies required as per the project ClearCourse Employee Benefits Life Assurance and private medical cover with cash plan Group Income Protection and enhanced Company Pension Enhanced maternity, paternity and adoption pay Generous training budgets and reimbursement for professional memberships Hybrid-working model with 25 days annual leave 24/7 employee assistance programme including Peppy Health App Bike to Work Scheme Generous Recruitment referral scheme Additional flexible benefits with the Perkbox platform, providing discounts and freebies from major retailers Are you ready to take your next step or know someone who is? Apply to ClearCourse today!
Employer description: Sota Solutions is a market-leading IT solutions provider specialising in platform hosting, network infrastructure, data centre and business continuity services for small, medium and large enterprises, public sector organisations, as well as other service providers. Established for over 30 years and with a £6M turnover and strong balance sheet, the company's facilities include two data centres, a disaster recovery suite, a network operations centre, located in a highly secure twenty-five-acre science park campus in Kent. Join us and be part of the tech revolution. Please Note - Being able to drive is preferred but not essential as long as you are within an hour commute. Job overview: As part of your IT Apprenticeship role you will provide 1st and 2nd Level Service Desk / Remote Support, basic maintenance and low complexity system builds / installation across the Sota Solutions portfolio of services. You will shadow existing permanent members of the team, throughout the learning cycle, until either the end of their programme or until they are ready to move on. Aside from on-going developmental support, your role may be perceived as the equivalent of a Service Desk Analyst or Service Delivery Engineer roles in all other respects, depending on the individuals on-going attainment. Salary: £15,000 per annum. Main responsibilities: Carry out a wide range of 1st and 2nd level problem/request management and resolution activity, against prescribed service levels and across multiple hardware and software technologies Manage calls from customers and log tickets into the Sota Service Desk Management Tool Ensure all problems are progressed in line with Sota best practice Manage all problems and requests through to resolution and or fulfilment ensuring the customer and ticketing system are updated in a timely fashion Appropriately identify and prioritise customer problems/requests to ensure that Sota maintains high levels of customer satisfaction to provide basic engineering support in respect of the build, configuration and deployment of new systems into production to support Ensure that resolved escalation procedures are complied with in a timely and appropriate fashion Continuously strive to improve the efficiency and quality of the service Ensure compliance with all policies, processes and procedures mandated by the company Required skills: Has a keen interest in IT Demonstrates good interactive and communications skills Please Note - Being able to drive is preferred but not essential as long as you are within an hour commute. Personal qualities: Is well organised and practical, with a logical, diagnostic approach to problem solving Pays careful, close attention to detail Has an appreciation of what may be involved in supporting and installing IT hardware and software solutions and is keen to develop IT skills and capabilities Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Working week: 37.5 hours, Monday to Friday, 8:45am - 5:15pm. Benefits: Pension Life Assurance Income Protection Perkbox Membership Free use of on-site swimming pool Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Apr 19, 2024
Full time
Employer description: Sota Solutions is a market-leading IT solutions provider specialising in platform hosting, network infrastructure, data centre and business continuity services for small, medium and large enterprises, public sector organisations, as well as other service providers. Established for over 30 years and with a £6M turnover and strong balance sheet, the company's facilities include two data centres, a disaster recovery suite, a network operations centre, located in a highly secure twenty-five-acre science park campus in Kent. Join us and be part of the tech revolution. Please Note - Being able to drive is preferred but not essential as long as you are within an hour commute. Job overview: As part of your IT Apprenticeship role you will provide 1st and 2nd Level Service Desk / Remote Support, basic maintenance and low complexity system builds / installation across the Sota Solutions portfolio of services. You will shadow existing permanent members of the team, throughout the learning cycle, until either the end of their programme or until they are ready to move on. Aside from on-going developmental support, your role may be perceived as the equivalent of a Service Desk Analyst or Service Delivery Engineer roles in all other respects, depending on the individuals on-going attainment. Salary: £15,000 per annum. Main responsibilities: Carry out a wide range of 1st and 2nd level problem/request management and resolution activity, against prescribed service levels and across multiple hardware and software technologies Manage calls from customers and log tickets into the Sota Service Desk Management Tool Ensure all problems are progressed in line with Sota best practice Manage all problems and requests through to resolution and or fulfilment ensuring the customer and ticketing system are updated in a timely fashion Appropriately identify and prioritise customer problems/requests to ensure that Sota maintains high levels of customer satisfaction to provide basic engineering support in respect of the build, configuration and deployment of new systems into production to support Ensure that resolved escalation procedures are complied with in a timely and appropriate fashion Continuously strive to improve the efficiency and quality of the service Ensure compliance with all policies, processes and procedures mandated by the company Required skills: Has a keen interest in IT Demonstrates good interactive and communications skills Please Note - Being able to drive is preferred but not essential as long as you are within an hour commute. Personal qualities: Is well organised and practical, with a logical, diagnostic approach to problem solving Pays careful, close attention to detail Has an appreciation of what may be involved in supporting and installing IT hardware and software solutions and is keen to develop IT skills and capabilities Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Working week: 37.5 hours, Monday to Friday, 8:45am - 5:15pm. Benefits: Pension Life Assurance Income Protection Perkbox Membership Free use of on-site swimming pool Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Job Profile Summary The My Services Analyst is part of the My Services Team that provides business process support to colleagues in the global bp business. The team provides critical front-line support to Accountants, Consolidation Unit Submitters responsible for data submissions, External Financial Reporting, Segment Reporting teams and the Balance Sheet Assurance (BSA) community. Across our finance solutions there are over 5,000 global users supported. This is a high-pressure customer facing role and the role holder must develop a very good working understanding of the solutions and end-to-end processes undertaken in finance. The role requires a high degree of technical competency coupled with accounting knowledge and understanding how accounting transactions are processed in a systems environment. The role holder must also develop a strong working knowledge of our finance solutions and would be expected to have SME knowledge in one or more applications in the landscape. The role holder must therefore possess a good understanding of accounting principles and be able to assist the team's manager in supporting the needs of the people they support. The team are also responsible for providing end user training from time to time. Job Advert My Services Analyst The My Services Analyst is part of the My Services Team that provides business process support to colleagues in the global bp business. Key Accountabilities: Provide user support to GBS and business reporting teams & accounting centres, finance & other functions, segment & MI teams and group accounts Promote adherence to the policies, standards, and governance processes set by group, segment and the Data Management teams. Support the finance data framework (FDF) system and process to ensure defined use cases are operable and understood Support the period end close, including coordination of special periods usage, Balance Carry Forward (BCF) and consolidation processes (BCS) Provide support to the finance users, Segment & Business Control teams in completing the quarterly BSA cycle Provide oversight of transactional data flows from source systems into the Finance Business Warehouse (FBW) and through to the BCS solutions for Group and Statutory consolidation Assist with system maintenance activities of Period End Close and BSA cycles, e.g., period locks, calendar updates Assist the manager in providing critical daily input during the close for inclusion in the daily close meetings conducted for each workday of the World Class Close Ensure tickets are raised by users for all service requests, defects, enhancements and identify any items that are close critical and follow up with users upon resolution. Support effective time zone coverage through being available when necessary to ensure appropriate and capable holiday and weekend customer support is available during the critical workdays. Use the toolsets to monitor the business for timely completion of activities and clearing of data errors offering proactive assistance Hold sufficient knowledge of the Harmonised Data Set (HDS) and associated mapping structures to provide assurance of data integrity via monitoring of FBW data and associated systems Attend and take improvement actions on relevant User Group meetings Hold sufficient knowledge to resolve 80% or greater of issues / questions raised without the need for escalation to other parts of the organisation Be an internal port of call for level 6 my services analysts to assist with building their knowledge Provide input with incident investigations; recommend corrective actions and share learnings Educate users on finance processes including in-support ad-hoc training, delivery of training sessions via audio and formal classroom training delivery for courses advertised by the Finance Academy (e.g., FBW End to End Reporting) Essential Education and Experience: College degree, specialised training or equivalent work experience Accountancy qualification or working towards one (e.g., CIMA, CPA, ACA, ACCA) Extensive experience with SAP, BWs or other comparable financial systems Relevant work experience within the Finance team of a business or relevant areas of the central Finance function. Understanding of financial control processes and the end-to-end accounting cycle On the job exposure to SAP ECC, BW, S4 HANA and BCS/BPC Specialism in one or more SAP Applications (e.g., BW, AA&PS, BCS, FI/CO) Ability to manage multiple conflicting priorities under the time pressure Must be willing to work some element of "shift" work (during critical periods early starts or late finishes, weekends and holidays may be required) Excellent customer service skills Excellent team player with the ability to communicate effectively and develop & sustain relationships with customers and teams within the support organisations Desirable Criteria: Formal customer service training. Knowledge of IFRS, SOx, and experience or formal training working with other local statutory reporting requirements Exposure to Segmental, Group Reporting or Business Reporting processes Entity Finance Job Family Group Finance Group Relocation available No Travel required Yes - up to 10% Time Type Full time Country United Kingdom About BP FINANCE Join us in a crucial time of transition. We are bringing all of our finance and procurement activities for the group into one place, enabling better work. For you this means working with us on: Compliance - efficiently delivering external reporting requirements to ensure we continue to meet our regulatory obligations in all jurisdictions, supported by robust control environment across all three lines of defence. Stewardship - laying out a robust finance framework and providing ongoing management of the balance sheet and portfolio execution, supported by effective advocacy to the market. Performance - facilitating the effective allocation of capital, development of business plans and coordination of business performance interventions to ensure a consistent delivery between strategic aspirations, operational forecasts and delivered outcomes. Furthermore, you will be responsible for value creation through mergers and acquisition-led deals, commercial negotiations and integration of business opportunities. Transformation - driving digital transformation (centralising, digitising, optimising) across all elements of the finance entity to achieve sector-leading cost-performance. Legal disclaimer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, neurodiversity/neurocognitive functioning, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations.
Sep 24, 2022
Full time
Job Profile Summary The My Services Analyst is part of the My Services Team that provides business process support to colleagues in the global bp business. The team provides critical front-line support to Accountants, Consolidation Unit Submitters responsible for data submissions, External Financial Reporting, Segment Reporting teams and the Balance Sheet Assurance (BSA) community. Across our finance solutions there are over 5,000 global users supported. This is a high-pressure customer facing role and the role holder must develop a very good working understanding of the solutions and end-to-end processes undertaken in finance. The role requires a high degree of technical competency coupled with accounting knowledge and understanding how accounting transactions are processed in a systems environment. The role holder must also develop a strong working knowledge of our finance solutions and would be expected to have SME knowledge in one or more applications in the landscape. The role holder must therefore possess a good understanding of accounting principles and be able to assist the team's manager in supporting the needs of the people they support. The team are also responsible for providing end user training from time to time. Job Advert My Services Analyst The My Services Analyst is part of the My Services Team that provides business process support to colleagues in the global bp business. Key Accountabilities: Provide user support to GBS and business reporting teams & accounting centres, finance & other functions, segment & MI teams and group accounts Promote adherence to the policies, standards, and governance processes set by group, segment and the Data Management teams. Support the finance data framework (FDF) system and process to ensure defined use cases are operable and understood Support the period end close, including coordination of special periods usage, Balance Carry Forward (BCF) and consolidation processes (BCS) Provide support to the finance users, Segment & Business Control teams in completing the quarterly BSA cycle Provide oversight of transactional data flows from source systems into the Finance Business Warehouse (FBW) and through to the BCS solutions for Group and Statutory consolidation Assist with system maintenance activities of Period End Close and BSA cycles, e.g., period locks, calendar updates Assist the manager in providing critical daily input during the close for inclusion in the daily close meetings conducted for each workday of the World Class Close Ensure tickets are raised by users for all service requests, defects, enhancements and identify any items that are close critical and follow up with users upon resolution. Support effective time zone coverage through being available when necessary to ensure appropriate and capable holiday and weekend customer support is available during the critical workdays. Use the toolsets to monitor the business for timely completion of activities and clearing of data errors offering proactive assistance Hold sufficient knowledge of the Harmonised Data Set (HDS) and associated mapping structures to provide assurance of data integrity via monitoring of FBW data and associated systems Attend and take improvement actions on relevant User Group meetings Hold sufficient knowledge to resolve 80% or greater of issues / questions raised without the need for escalation to other parts of the organisation Be an internal port of call for level 6 my services analysts to assist with building their knowledge Provide input with incident investigations; recommend corrective actions and share learnings Educate users on finance processes including in-support ad-hoc training, delivery of training sessions via audio and formal classroom training delivery for courses advertised by the Finance Academy (e.g., FBW End to End Reporting) Essential Education and Experience: College degree, specialised training or equivalent work experience Accountancy qualification or working towards one (e.g., CIMA, CPA, ACA, ACCA) Extensive experience with SAP, BWs or other comparable financial systems Relevant work experience within the Finance team of a business or relevant areas of the central Finance function. Understanding of financial control processes and the end-to-end accounting cycle On the job exposure to SAP ECC, BW, S4 HANA and BCS/BPC Specialism in one or more SAP Applications (e.g., BW, AA&PS, BCS, FI/CO) Ability to manage multiple conflicting priorities under the time pressure Must be willing to work some element of "shift" work (during critical periods early starts or late finishes, weekends and holidays may be required) Excellent customer service skills Excellent team player with the ability to communicate effectively and develop & sustain relationships with customers and teams within the support organisations Desirable Criteria: Formal customer service training. Knowledge of IFRS, SOx, and experience or formal training working with other local statutory reporting requirements Exposure to Segmental, Group Reporting or Business Reporting processes Entity Finance Job Family Group Finance Group Relocation available No Travel required Yes - up to 10% Time Type Full time Country United Kingdom About BP FINANCE Join us in a crucial time of transition. We are bringing all of our finance and procurement activities for the group into one place, enabling better work. For you this means working with us on: Compliance - efficiently delivering external reporting requirements to ensure we continue to meet our regulatory obligations in all jurisdictions, supported by robust control environment across all three lines of defence. Stewardship - laying out a robust finance framework and providing ongoing management of the balance sheet and portfolio execution, supported by effective advocacy to the market. Performance - facilitating the effective allocation of capital, development of business plans and coordination of business performance interventions to ensure a consistent delivery between strategic aspirations, operational forecasts and delivered outcomes. Furthermore, you will be responsible for value creation through mergers and acquisition-led deals, commercial negotiations and integration of business opportunities. Transformation - driving digital transformation (centralising, digitising, optimising) across all elements of the finance entity to achieve sector-leading cost-performance. Legal disclaimer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, neurodiversity/neurocognitive functioning, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations.
Job Profile Summary The My Services Analyst is part of the My Services Team that provides business process support to colleagues in the global bp business. The team provides critical front-line support to Accountants, Consolidation Unit Submitters responsible for data submissions, External Financial Reporting, Segment Reporting teams and the Balance Sheet Assurance (BSA) community. Across our finance solutions there are over 5,000 global users supported. This is a high-pressure customer facing role and the role holder must develop a very good working understanding of the solutions and end-to-end processes undertaken in finance. The role requires a high degree of technical competency coupled with accounting knowledge and understanding how accounting transactions are processed in a systems environment. The role holder must also develop a strong working knowledge of our finance solutions and would be expected to have SME knowledge in one or more applications in the landscape. The role holder must therefore possess a good understanding of accounting principles and be able to assist the team's manager in supporting the needs of the people they support. The team are also responsible for providing end user training from time to time. Job Advert My Services Analyst The My Services Analyst is part of the My Services Team that provides business process support to colleagues in the global bp business. Key Accountabilities: Provide user support to GBS and business reporting teams & accounting centres, finance & other functions, segment & MI teams and group accounts Promote adherence to the policies, standards, and governance processes set by group, segment and the Data Management teams. Support the finance data framework (FDF) system and process to ensure defined use cases are operable and understood Support the period end close, including coordination of special periods usage, Balance Carry Forward (BCF) and consolidation processes (BCS) Provide support to the finance users, Segment & Business Control teams in completing the quarterly BSA cycle Provide oversight of transactional data flows from source systems into the Finance Business Warehouse (FBW) and through to the BCS solutions for Group and Statutory consolidation Assist with system maintenance activities of Period End Close and BSA cycles, e.g., period locks, calendar updates Assist the manager in providing critical daily input during the close for inclusion in the daily close meetings conducted for each workday of the World Class Close Ensure tickets are raised by users for all service requests, defects, enhancements and identify any items that are close critical and follow up with users upon resolution. Support effective time zone coverage through being available when necessary to ensure appropriate and capable holiday and weekend customer support is available during the critical workdays. Use the toolsets to monitor the business for timely completion of activities and clearing of data errors offering proactive assistance Hold sufficient knowledge of the Harmonised Data Set (HDS) and associated mapping structures to provide assurance of data integrity via monitoring of FBW data and associated systems Attend and take improvement actions on relevant User Group meetings Hold sufficient knowledge to resolve 80% or greater of issues / questions raised without the need for escalation to other parts of the organisation Be an internal port of call for level 6 my services analysts to assist with building their knowledge Provide input with incident investigations; recommend corrective actions and share learnings Educate users on finance processes including in-support ad-hoc training, delivery of training sessions via audio and formal classroom training delivery for courses advertised by the Finance Academy (e.g., FBW End to End Reporting) Essential Education and Experience: College degree, specialised training or equivalent work experience Accountancy qualification or working towards one (e.g., CIMA, CPA, ACA, ACCA) Extensive experience with SAP, BWs or other comparable financial systems Relevant work experience within the Finance team of a business or relevant areas of the central Finance function. Understanding of financial control processes and the end-to-end accounting cycle On the job exposure to SAP ECC, BW, S4 HANA and BCS/BPC Specialism in one or more SAP Applications (e.g., BW, AA&PS, BCS, FI/CO) Ability to manage multiple conflicting priorities under the time pressure Must be willing to work some element of "shift" work (during critical periods early starts or late finishes, weekends and holidays may be required) Excellent customer service skills Excellent team player with the ability to communicate effectively and develop & sustain relationships with customers and teams within the support organisations Desirable Criteria: Formal customer service training. Knowledge of IFRS, SOx, and experience or formal training working with other local statutory reporting requirements Exposure to Segmental, Group Reporting or Business Reporting processes Entity Finance Job Family Group Finance Group Relocation available No Travel required Yes - up to 10% Time Type Full time Country United Kingdom About BP FINANCE Join us in a crucial time of transition. We are bringing all of our finance and procurement activities for the group into one place, enabling better work. For you this means working with us on: Compliance - efficiently delivering external reporting requirements to ensure we continue to meet our regulatory obligations in all jurisdictions, supported by robust control environment across all three lines of defence. Stewardship - laying out a robust finance framework and providing ongoing management of the balance sheet and portfolio execution, supported by effective advocacy to the market. Performance - facilitating the effective allocation of capital, development of business plans and coordination of business performance interventions to ensure a consistent delivery between strategic aspirations, operational forecasts and delivered outcomes. Furthermore, you will be responsible for value creation through mergers and acquisition-led deals, commercial negotiations and integration of business opportunities. Transformation - driving digital transformation (centralising, digitising, optimising) across all elements of the finance entity to achieve sector-leading cost-performance. Legal disclaimer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, neurodiversity/neurocognitive functioning, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations.
Sep 24, 2022
Full time
Job Profile Summary The My Services Analyst is part of the My Services Team that provides business process support to colleagues in the global bp business. The team provides critical front-line support to Accountants, Consolidation Unit Submitters responsible for data submissions, External Financial Reporting, Segment Reporting teams and the Balance Sheet Assurance (BSA) community. Across our finance solutions there are over 5,000 global users supported. This is a high-pressure customer facing role and the role holder must develop a very good working understanding of the solutions and end-to-end processes undertaken in finance. The role requires a high degree of technical competency coupled with accounting knowledge and understanding how accounting transactions are processed in a systems environment. The role holder must also develop a strong working knowledge of our finance solutions and would be expected to have SME knowledge in one or more applications in the landscape. The role holder must therefore possess a good understanding of accounting principles and be able to assist the team's manager in supporting the needs of the people they support. The team are also responsible for providing end user training from time to time. Job Advert My Services Analyst The My Services Analyst is part of the My Services Team that provides business process support to colleagues in the global bp business. Key Accountabilities: Provide user support to GBS and business reporting teams & accounting centres, finance & other functions, segment & MI teams and group accounts Promote adherence to the policies, standards, and governance processes set by group, segment and the Data Management teams. Support the finance data framework (FDF) system and process to ensure defined use cases are operable and understood Support the period end close, including coordination of special periods usage, Balance Carry Forward (BCF) and consolidation processes (BCS) Provide support to the finance users, Segment & Business Control teams in completing the quarterly BSA cycle Provide oversight of transactional data flows from source systems into the Finance Business Warehouse (FBW) and through to the BCS solutions for Group and Statutory consolidation Assist with system maintenance activities of Period End Close and BSA cycles, e.g., period locks, calendar updates Assist the manager in providing critical daily input during the close for inclusion in the daily close meetings conducted for each workday of the World Class Close Ensure tickets are raised by users for all service requests, defects, enhancements and identify any items that are close critical and follow up with users upon resolution. Support effective time zone coverage through being available when necessary to ensure appropriate and capable holiday and weekend customer support is available during the critical workdays. Use the toolsets to monitor the business for timely completion of activities and clearing of data errors offering proactive assistance Hold sufficient knowledge of the Harmonised Data Set (HDS) and associated mapping structures to provide assurance of data integrity via monitoring of FBW data and associated systems Attend and take improvement actions on relevant User Group meetings Hold sufficient knowledge to resolve 80% or greater of issues / questions raised without the need for escalation to other parts of the organisation Be an internal port of call for level 6 my services analysts to assist with building their knowledge Provide input with incident investigations; recommend corrective actions and share learnings Educate users on finance processes including in-support ad-hoc training, delivery of training sessions via audio and formal classroom training delivery for courses advertised by the Finance Academy (e.g., FBW End to End Reporting) Essential Education and Experience: College degree, specialised training or equivalent work experience Accountancy qualification or working towards one (e.g., CIMA, CPA, ACA, ACCA) Extensive experience with SAP, BWs or other comparable financial systems Relevant work experience within the Finance team of a business or relevant areas of the central Finance function. Understanding of financial control processes and the end-to-end accounting cycle On the job exposure to SAP ECC, BW, S4 HANA and BCS/BPC Specialism in one or more SAP Applications (e.g., BW, AA&PS, BCS, FI/CO) Ability to manage multiple conflicting priorities under the time pressure Must be willing to work some element of "shift" work (during critical periods early starts or late finishes, weekends and holidays may be required) Excellent customer service skills Excellent team player with the ability to communicate effectively and develop & sustain relationships with customers and teams within the support organisations Desirable Criteria: Formal customer service training. Knowledge of IFRS, SOx, and experience or formal training working with other local statutory reporting requirements Exposure to Segmental, Group Reporting or Business Reporting processes Entity Finance Job Family Group Finance Group Relocation available No Travel required Yes - up to 10% Time Type Full time Country United Kingdom About BP FINANCE Join us in a crucial time of transition. We are bringing all of our finance and procurement activities for the group into one place, enabling better work. For you this means working with us on: Compliance - efficiently delivering external reporting requirements to ensure we continue to meet our regulatory obligations in all jurisdictions, supported by robust control environment across all three lines of defence. Stewardship - laying out a robust finance framework and providing ongoing management of the balance sheet and portfolio execution, supported by effective advocacy to the market. Performance - facilitating the effective allocation of capital, development of business plans and coordination of business performance interventions to ensure a consistent delivery between strategic aspirations, operational forecasts and delivered outcomes. Furthermore, you will be responsible for value creation through mergers and acquisition-led deals, commercial negotiations and integration of business opportunities. Transformation - driving digital transformation (centralising, digitising, optimising) across all elements of the finance entity to achieve sector-leading cost-performance. Legal disclaimer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, neurodiversity/neurocognitive functioning, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations.
Job Profile Summary The My Services Analyst is part of the My Services Team that provides business process support to colleagues in the global bp business. The team provides critical front-line support to Accountants, Consolidation Unit Submitters responsible for data submissions, External Financial Reporting, Segment Reporting teams and the Balance Sheet Assurance (BSA) community. Across our finance solutions there are over 5,000 global users supported. This is a high-pressure customer facing role and the role holder must develop a very good working understanding of the solutions and end-to-end processes undertaken in finance. The role requires a high degree of technical competency coupled with accounting knowledge and understanding how accounting transactions are processed in a systems environment. The role holder must also develop a strong working knowledge of our finance solutions and would be expected to have SME knowledge in one or more applications in the landscape. The role holder must therefore possess a good understanding of accounting principles and be able to assist the team's manager in supporting the needs of the people they support. The team are also responsible for providing end user training from time to time. Job Advert My Services Analyst The My Services Analyst is part of the My Services Team that provides business process support to colleagues in the global bp business. Key Accountabilities: Provide user support to GBS and business reporting teams & accounting centres, finance & other functions, segment & MI teams and group accounts Promote adherence to the policies, standards, and governance processes set by group, segment and the Data Management teams. Support the finance data framework (FDF) system and process to ensure defined use cases are operable and understood Support the period end close, including coordination of special periods usage, Balance Carry Forward (BCF) and consolidation processes (BCS) Provide support to the finance users, Segment & Business Control teams in completing the quarterly BSA cycle Provide oversight of transactional data flows from source systems into the Finance Business Warehouse (FBW) and through to the BCS solutions for Group and Statutory consolidation Assist with system maintenance activities of Period End Close and BSA cycles, e.g., period locks, calendar updates Assist the manager in providing critical daily input during the close for inclusion in the daily close meetings conducted for each workday of the World Class Close Ensure tickets are raised by users for all service requests, defects, enhancements and identify any items that are close critical and follow up with users upon resolution. Support effective time zone coverage through being available when necessary to ensure appropriate and capable holiday and weekend customer support is available during the critical workdays. Use the toolsets to monitor the business for timely completion of activities and clearing of data errors offering proactive assistance Hold sufficient knowledge of the Harmonised Data Set (HDS) and associated mapping structures to provide assurance of data integrity via monitoring of FBW data and associated systems Attend and take improvement actions on relevant User Group meetings Hold sufficient knowledge to resolve 80% or greater of issues / questions raised without the need for escalation to other parts of the organisation Be an internal port of call for level 6 my services analysts to assist with building their knowledge Provide input with incident investigations; recommend corrective actions and share learnings Educate users on finance processes including in-support ad-hoc training, delivery of training sessions via audio and formal classroom training delivery for courses advertised by the Finance Academy (e.g., FBW End to End Reporting) Essential Education and Experience: College degree, specialised training or equivalent work experience Accountancy qualification or working towards one (e.g., CIMA, CPA, ACA, ACCA) Extensive experience with SAP, BWs or other comparable financial systems Relevant work experience within the Finance team of a business or relevant areas of the central Finance function. Understanding of financial control processes and the end-to-end accounting cycle On the job exposure to SAP ECC, BW, S4 HANA and BCS/BPC Specialism in one or more SAP Applications (e.g., BW, AA&PS, BCS, FI/CO) Ability to manage multiple conflicting priorities under the time pressure Must be willing to work some element of "shift" work (during critical periods early starts or late finishes, weekends and holidays may be required) Excellent customer service skills Excellent team player with the ability to communicate effectively and develop & sustain relationships with customers and teams within the support organisations Desirable Criteria: Formal customer service training. Knowledge of IFRS, SOx, and experience or formal training working with other local statutory reporting requirements Exposure to Segmental, Group Reporting or Business Reporting processes Entity Finance Job Family Group Finance Group Relocation available No Travel required Yes - up to 10% Time Type Full time Country United Kingdom About BP FINANCE Join us in a crucial time of transition. We are bringing all of our finance and procurement activities for the group into one place, enabling better work. For you this means working with us on: Compliance - efficiently delivering external reporting requirements to ensure we continue to meet our regulatory obligations in all jurisdictions, supported by robust control environment across all three lines of defence. Stewardship - laying out a robust finance framework and providing ongoing management of the balance sheet and portfolio execution, supported by effective advocacy to the market. Performance - facilitating the effective allocation of capital, development of business plans and coordination of business performance interventions to ensure a consistent delivery between strategic aspirations, operational forecasts and delivered outcomes. Furthermore, you will be responsible for value creation through mergers and acquisition-led deals, commercial negotiations and integration of business opportunities. Transformation - driving digital transformation (centralising, digitising, optimising) across all elements of the finance entity to achieve sector-leading cost-performance. Legal disclaimer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, neurodiversity/neurocognitive functioning, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations.
Sep 24, 2022
Full time
Job Profile Summary The My Services Analyst is part of the My Services Team that provides business process support to colleagues in the global bp business. The team provides critical front-line support to Accountants, Consolidation Unit Submitters responsible for data submissions, External Financial Reporting, Segment Reporting teams and the Balance Sheet Assurance (BSA) community. Across our finance solutions there are over 5,000 global users supported. This is a high-pressure customer facing role and the role holder must develop a very good working understanding of the solutions and end-to-end processes undertaken in finance. The role requires a high degree of technical competency coupled with accounting knowledge and understanding how accounting transactions are processed in a systems environment. The role holder must also develop a strong working knowledge of our finance solutions and would be expected to have SME knowledge in one or more applications in the landscape. The role holder must therefore possess a good understanding of accounting principles and be able to assist the team's manager in supporting the needs of the people they support. The team are also responsible for providing end user training from time to time. Job Advert My Services Analyst The My Services Analyst is part of the My Services Team that provides business process support to colleagues in the global bp business. Key Accountabilities: Provide user support to GBS and business reporting teams & accounting centres, finance & other functions, segment & MI teams and group accounts Promote adherence to the policies, standards, and governance processes set by group, segment and the Data Management teams. Support the finance data framework (FDF) system and process to ensure defined use cases are operable and understood Support the period end close, including coordination of special periods usage, Balance Carry Forward (BCF) and consolidation processes (BCS) Provide support to the finance users, Segment & Business Control teams in completing the quarterly BSA cycle Provide oversight of transactional data flows from source systems into the Finance Business Warehouse (FBW) and through to the BCS solutions for Group and Statutory consolidation Assist with system maintenance activities of Period End Close and BSA cycles, e.g., period locks, calendar updates Assist the manager in providing critical daily input during the close for inclusion in the daily close meetings conducted for each workday of the World Class Close Ensure tickets are raised by users for all service requests, defects, enhancements and identify any items that are close critical and follow up with users upon resolution. Support effective time zone coverage through being available when necessary to ensure appropriate and capable holiday and weekend customer support is available during the critical workdays. Use the toolsets to monitor the business for timely completion of activities and clearing of data errors offering proactive assistance Hold sufficient knowledge of the Harmonised Data Set (HDS) and associated mapping structures to provide assurance of data integrity via monitoring of FBW data and associated systems Attend and take improvement actions on relevant User Group meetings Hold sufficient knowledge to resolve 80% or greater of issues / questions raised without the need for escalation to other parts of the organisation Be an internal port of call for level 6 my services analysts to assist with building their knowledge Provide input with incident investigations; recommend corrective actions and share learnings Educate users on finance processes including in-support ad-hoc training, delivery of training sessions via audio and formal classroom training delivery for courses advertised by the Finance Academy (e.g., FBW End to End Reporting) Essential Education and Experience: College degree, specialised training or equivalent work experience Accountancy qualification or working towards one (e.g., CIMA, CPA, ACA, ACCA) Extensive experience with SAP, BWs or other comparable financial systems Relevant work experience within the Finance team of a business or relevant areas of the central Finance function. Understanding of financial control processes and the end-to-end accounting cycle On the job exposure to SAP ECC, BW, S4 HANA and BCS/BPC Specialism in one or more SAP Applications (e.g., BW, AA&PS, BCS, FI/CO) Ability to manage multiple conflicting priorities under the time pressure Must be willing to work some element of "shift" work (during critical periods early starts or late finishes, weekends and holidays may be required) Excellent customer service skills Excellent team player with the ability to communicate effectively and develop & sustain relationships with customers and teams within the support organisations Desirable Criteria: Formal customer service training. Knowledge of IFRS, SOx, and experience or formal training working with other local statutory reporting requirements Exposure to Segmental, Group Reporting or Business Reporting processes Entity Finance Job Family Group Finance Group Relocation available No Travel required Yes - up to 10% Time Type Full time Country United Kingdom About BP FINANCE Join us in a crucial time of transition. We are bringing all of our finance and procurement activities for the group into one place, enabling better work. For you this means working with us on: Compliance - efficiently delivering external reporting requirements to ensure we continue to meet our regulatory obligations in all jurisdictions, supported by robust control environment across all three lines of defence. Stewardship - laying out a robust finance framework and providing ongoing management of the balance sheet and portfolio execution, supported by effective advocacy to the market. Performance - facilitating the effective allocation of capital, development of business plans and coordination of business performance interventions to ensure a consistent delivery between strategic aspirations, operational forecasts and delivered outcomes. Furthermore, you will be responsible for value creation through mergers and acquisition-led deals, commercial negotiations and integration of business opportunities. Transformation - driving digital transformation (centralising, digitising, optimising) across all elements of the finance entity to achieve sector-leading cost-performance. Legal disclaimer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, neurodiversity/neurocognitive functioning, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations.
Job Profile Summary The My Services Analyst is part of the My Services Team that provides business process support to colleagues in the global bp business. The team provides critical front-line support to Accountants, Consolidation Unit Submitters responsible for data submissions, External Financial Reporting, Segment Reporting teams and the Balance Sheet Assurance (BSA) community. Across our finance solutions there are over 5,000 global users supported. This is a high-pressure customer facing role and the role holder must develop a very good working understanding of the solutions and end-to-end processes undertaken in finance. The role requires a high degree of technical competency coupled with accounting knowledge and understanding how accounting transactions are processed in a systems environment. The role holder must also develop a strong working knowledge of our finance solutions and would be expected to have SME knowledge in one or more applications in the landscape. The role holder must therefore possess a good understanding of accounting principles and be able to assist the team's manager in supporting the needs of the people they support. The team are also responsible for providing end user training from time to time. Job Advert My Services Analyst The My Services Analyst is part of the My Services Team that provides business process support to colleagues in the global bp business. Key Accountabilities: Provide user support to GBS and business reporting teams & accounting centres, finance & other functions, segment & MI teams and group accounts Promote adherence to the policies, standards, and governance processes set by group, segment and the Data Management teams. Support the finance data framework (FDF) system and process to ensure defined use cases are operable and understood Support the period end close, including coordination of special periods usage, Balance Carry Forward (BCF) and consolidation processes (BCS) Provide support to the finance users, Segment & Business Control teams in completing the quarterly BSA cycle Provide oversight of transactional data flows from source systems into the Finance Business Warehouse (FBW) and through to the BCS solutions for Group and Statutory consolidation Assist with system maintenance activities of Period End Close and BSA cycles, e.g., period locks, calendar updates Assist the manager in providing critical daily input during the close for inclusion in the daily close meetings conducted for each workday of the World Class Close Ensure tickets are raised by users for all service requests, defects, enhancements and identify any items that are close critical and follow up with users upon resolution. Support effective time zone coverage through being available when necessary to ensure appropriate and capable holiday and weekend customer support is available during the critical workdays. Use the toolsets to monitor the business for timely completion of activities and clearing of data errors offering proactive assistance Hold sufficient knowledge of the Harmonised Data Set (HDS) and associated mapping structures to provide assurance of data integrity via monitoring of FBW data and associated systems Attend and take improvement actions on relevant User Group meetings Hold sufficient knowledge to resolve 80% or greater of issues / questions raised without the need for escalation to other parts of the organisation Be an internal port of call for level 6 my services analysts to assist with building their knowledge Provide input with incident investigations; recommend corrective actions and share learnings Educate users on finance processes including in-support ad-hoc training, delivery of training sessions via audio and formal classroom training delivery for courses advertised by the Finance Academy (e.g., FBW End to End Reporting) Essential Education and Experience: College degree, specialised training or equivalent work experience Accountancy qualification or working towards one (e.g., CIMA, CPA, ACA, ACCA) Extensive experience with SAP, BWs or other comparable financial systems Relevant work experience within the Finance team of a business or relevant areas of the central Finance function. Understanding of financial control processes and the end-to-end accounting cycle On the job exposure to SAP ECC, BW, S4 HANA and BCS/BPC Specialism in one or more SAP Applications (e.g., BW, AA&PS, BCS, FI/CO) Ability to manage multiple conflicting priorities under the time pressure Must be willing to work some element of "shift" work (during critical periods early starts or late finishes, weekends and holidays may be required) Excellent customer service skills Excellent team player with the ability to communicate effectively and develop & sustain relationships with customers and teams within the support organisations Desirable Criteria: Formal customer service training. Knowledge of IFRS, SOx, and experience or formal training working with other local statutory reporting requirements Exposure to Segmental, Group Reporting or Business Reporting processes Entity Finance Job Family Group Finance Group Relocation available No Travel required Yes - up to 10% Time Type Full time Country United Kingdom About BP FINANCE Join us in a crucial time of transition. We are bringing all of our finance and procurement activities for the group into one place, enabling better work. For you this means working with us on: Compliance - efficiently delivering external reporting requirements to ensure we continue to meet our regulatory obligations in all jurisdictions, supported by robust control environment across all three lines of defence. Stewardship - laying out a robust finance framework and providing ongoing management of the balance sheet and portfolio execution, supported by effective advocacy to the market. Performance - facilitating the effective allocation of capital, development of business plans and coordination of business performance interventions to ensure a consistent delivery between strategic aspirations, operational forecasts and delivered outcomes. Furthermore, you will be responsible for value creation through mergers and acquisition-led deals, commercial negotiations and integration of business opportunities. Transformation - driving digital transformation (centralising, digitising, optimising) across all elements of the finance entity to achieve sector-leading cost-performance. Legal disclaimer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, neurodiversity/neurocognitive functioning, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations.
Sep 24, 2022
Full time
Job Profile Summary The My Services Analyst is part of the My Services Team that provides business process support to colleagues in the global bp business. The team provides critical front-line support to Accountants, Consolidation Unit Submitters responsible for data submissions, External Financial Reporting, Segment Reporting teams and the Balance Sheet Assurance (BSA) community. Across our finance solutions there are over 5,000 global users supported. This is a high-pressure customer facing role and the role holder must develop a very good working understanding of the solutions and end-to-end processes undertaken in finance. The role requires a high degree of technical competency coupled with accounting knowledge and understanding how accounting transactions are processed in a systems environment. The role holder must also develop a strong working knowledge of our finance solutions and would be expected to have SME knowledge in one or more applications in the landscape. The role holder must therefore possess a good understanding of accounting principles and be able to assist the team's manager in supporting the needs of the people they support. The team are also responsible for providing end user training from time to time. Job Advert My Services Analyst The My Services Analyst is part of the My Services Team that provides business process support to colleagues in the global bp business. Key Accountabilities: Provide user support to GBS and business reporting teams & accounting centres, finance & other functions, segment & MI teams and group accounts Promote adherence to the policies, standards, and governance processes set by group, segment and the Data Management teams. Support the finance data framework (FDF) system and process to ensure defined use cases are operable and understood Support the period end close, including coordination of special periods usage, Balance Carry Forward (BCF) and consolidation processes (BCS) Provide support to the finance users, Segment & Business Control teams in completing the quarterly BSA cycle Provide oversight of transactional data flows from source systems into the Finance Business Warehouse (FBW) and through to the BCS solutions for Group and Statutory consolidation Assist with system maintenance activities of Period End Close and BSA cycles, e.g., period locks, calendar updates Assist the manager in providing critical daily input during the close for inclusion in the daily close meetings conducted for each workday of the World Class Close Ensure tickets are raised by users for all service requests, defects, enhancements and identify any items that are close critical and follow up with users upon resolution. Support effective time zone coverage through being available when necessary to ensure appropriate and capable holiday and weekend customer support is available during the critical workdays. Use the toolsets to monitor the business for timely completion of activities and clearing of data errors offering proactive assistance Hold sufficient knowledge of the Harmonised Data Set (HDS) and associated mapping structures to provide assurance of data integrity via monitoring of FBW data and associated systems Attend and take improvement actions on relevant User Group meetings Hold sufficient knowledge to resolve 80% or greater of issues / questions raised without the need for escalation to other parts of the organisation Be an internal port of call for level 6 my services analysts to assist with building their knowledge Provide input with incident investigations; recommend corrective actions and share learnings Educate users on finance processes including in-support ad-hoc training, delivery of training sessions via audio and formal classroom training delivery for courses advertised by the Finance Academy (e.g., FBW End to End Reporting) Essential Education and Experience: College degree, specialised training or equivalent work experience Accountancy qualification or working towards one (e.g., CIMA, CPA, ACA, ACCA) Extensive experience with SAP, BWs or other comparable financial systems Relevant work experience within the Finance team of a business or relevant areas of the central Finance function. Understanding of financial control processes and the end-to-end accounting cycle On the job exposure to SAP ECC, BW, S4 HANA and BCS/BPC Specialism in one or more SAP Applications (e.g., BW, AA&PS, BCS, FI/CO) Ability to manage multiple conflicting priorities under the time pressure Must be willing to work some element of "shift" work (during critical periods early starts or late finishes, weekends and holidays may be required) Excellent customer service skills Excellent team player with the ability to communicate effectively and develop & sustain relationships with customers and teams within the support organisations Desirable Criteria: Formal customer service training. Knowledge of IFRS, SOx, and experience or formal training working with other local statutory reporting requirements Exposure to Segmental, Group Reporting or Business Reporting processes Entity Finance Job Family Group Finance Group Relocation available No Travel required Yes - up to 10% Time Type Full time Country United Kingdom About BP FINANCE Join us in a crucial time of transition. We are bringing all of our finance and procurement activities for the group into one place, enabling better work. For you this means working with us on: Compliance - efficiently delivering external reporting requirements to ensure we continue to meet our regulatory obligations in all jurisdictions, supported by robust control environment across all three lines of defence. Stewardship - laying out a robust finance framework and providing ongoing management of the balance sheet and portfolio execution, supported by effective advocacy to the market. Performance - facilitating the effective allocation of capital, development of business plans and coordination of business performance interventions to ensure a consistent delivery between strategic aspirations, operational forecasts and delivered outcomes. Furthermore, you will be responsible for value creation through mergers and acquisition-led deals, commercial negotiations and integration of business opportunities. Transformation - driving digital transformation (centralising, digitising, optimising) across all elements of the finance entity to achieve sector-leading cost-performance. Legal disclaimer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, neurodiversity/neurocognitive functioning, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations.
Hybrid Working Professional Services Can you deliver IT projects on-time and within budget? Reporting to the Head of IT Business Change and Engagement, you will primarily work with the IT Business Analysts, and a wider IT Team to do just that. Projects will be varied and likely to include systems upgrades, and implementations so a knowledge of the SDLC will be useful here. Key responsibilities for the Project Manager: To work to and continue to improve and review the existing project methodology based on Prince2 Ensure that all projects are correctly formalised from initiation through to delivery and on into live service, including scope, objective and deliverables, and the project plans and document set to support. Build working relationships with the wider IT team and gain the support of project stakeholders Pay attention to details including financial information and project budgets Be able to multitask and deliver IT projects across multiple sites We're ideally looking for someone with: Prince2 foundation (or equivalent) - qualification to Prince2 practitioner level (or equivalent) is desirable Experience working in professional services (accounting, law, finance) Good knowledge of IT, including IT development life cycle Experience of working with or managing a project portfolio Ability and willingness to deal with shifting priorities, demands and timelines This role is right for you if: you are enthusiastic and can juggle a busy workload in our talented IT team.You will be someone who looks for ways to improve systems and has ideas for solving problems. In return: You'll be joining a highly reputable firm who enjoy hybrid working arrangements. Expect a very comprehensive benefits package including quality pension scheme, income protection, life assurance, employee discount schemes, financial support for learning, 26-30 days hols and generous bonus scheme.
Sep 22, 2022
Full time
Hybrid Working Professional Services Can you deliver IT projects on-time and within budget? Reporting to the Head of IT Business Change and Engagement, you will primarily work with the IT Business Analysts, and a wider IT Team to do just that. Projects will be varied and likely to include systems upgrades, and implementations so a knowledge of the SDLC will be useful here. Key responsibilities for the Project Manager: To work to and continue to improve and review the existing project methodology based on Prince2 Ensure that all projects are correctly formalised from initiation through to delivery and on into live service, including scope, objective and deliverables, and the project plans and document set to support. Build working relationships with the wider IT team and gain the support of project stakeholders Pay attention to details including financial information and project budgets Be able to multitask and deliver IT projects across multiple sites We're ideally looking for someone with: Prince2 foundation (or equivalent) - qualification to Prince2 practitioner level (or equivalent) is desirable Experience working in professional services (accounting, law, finance) Good knowledge of IT, including IT development life cycle Experience of working with or managing a project portfolio Ability and willingness to deal with shifting priorities, demands and timelines This role is right for you if: you are enthusiastic and can juggle a busy workload in our talented IT team.You will be someone who looks for ways to improve systems and has ideas for solving problems. In return: You'll be joining a highly reputable firm who enjoy hybrid working arrangements. Expect a very comprehensive benefits package including quality pension scheme, income protection, life assurance, employee discount schemes, financial support for learning, 26-30 days hols and generous bonus scheme.
The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways - directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications. Role Purpose The purpose of Digital & Technology (D&T) in the British Council is to partner with the business in order to make effective use of Information in all its forms across the organisation. GIS has accountability for enabling the full life-cycle of information for the whole of the business. This role is located within the D&T Change Delivery team. The D&T Change Delivery function is responsible for the definition and management of Projects, Programmes and the overall D&T Portfolio of change delivery, and the definition of standard practices, methodologies, and tools to ensure well managed delivery of change. Change delivery can be sponsored by any area of the British Council, including those outside D&T, and a "matrix" or dual reporting line may be agreed depending on specific programme needs. The role of the Enterprise Architect is to understand high-level requirements to enable production of the high-level design. Identifying evaluating and recommending options, implementing if required. Collaborating with and facilitating stakeholder groups and providing challenge where appropriate to ensure that proposed solutions are properly understood and appropriately exploited to deliver the expected outcomes. The technology challenges of CE are somewhat complex, the same softwares exist across many geographies and cultures, so it's critical that the standard solution is used efficiently, and is adopted to the British Council need, and the total cost of ownership is realised. There is a need for strong Architecture Governance that will assure that the functions and technology implemented are aligned with organisation objectives, strategic technology choices and that they comply with respective domain industry practices. The Governance is in an advisory capacity for the SBU and its programmes and an assurance role for the Organisation as a whole, where cross-business-unit aspects need to be reflected and taken into account. The role requires a deep understanding of this field of knowledge and requires hands-on experience with domain software solutions, their integration and implementation. To complement this, senior management experience will also be needed to work with and influence executive level decision making. In addition to the specific SBU objectives the Senior Enterprise Architect should be seen as a role model for IT professionals in the British Council and should contribute actively to knowledge sharing and to build our overall Enterprise Architecture Maturity . You will support the Cultural Engagement strategic business unit (SBU) in ensuring that technology change delivers agreed business benefits. To advise and guide CE programmes and business unit senior management how to leverage technology to achieve its desired business outcomes and align to organisational strategy. This post is also needed to facilitate the implementation of Enterprise Architecture Governance. Main accountabilities but not limited to the following: They will also be responsible for: • Providing pre-project analysis, supporting Business Case development, and outlining options to enable effective decision making and authorisations; • Facilitation of demand led business meetings and working with Business Partners to understand the problem statement, undertaking contextual analysis, to ensure that Strategic Business Units (SBU) achieve business benefits; • Supporting the Benefit planning and Realisation process; • Analysis of GIS contracts, supporting renegotiation; • Aligning Enterprise Architecture components with the business priorities, ensuring that our resources are deployed appropriately to fulfil approved demand; • Ensures that Architecture Principles are adhered to, communicated clearly to the business and ensures that user experience design is tested; • Updates the Enterprise Architecture repository Collects and maintains data in a consistent form, providing an evidence base to meet and enforce programme governance standards and inform assurance reporting to senior management. Maintains quality documents such as the requirements traceability matrix, to ensure business demands are met and key decisions are captured. Works with the SBU and business analysts on investigative work to determine requirements and specify effective business processes, through improvements in information systems, data management, practices, procedures, organisation and equipment. Working with business analysts, elicits requirements using a range of techniques as appropriate such as interviews, focus groups, surveys, site visits, task and workflow analysis. Translates business needs into requirements (functional and non-functional) and communicates these requirements to developers in an agreed format such as business process maps and Use Cases or User Stories. Evaluate the technical feasibility of the business unit's requests during requirements gathering, making high-level evaluations, asking the right questions to clarify technical constraints. Explores various options and risks within technology projects, utilising a high-level of business awareness. Recommends solutions taking into consideration capability, cost/benefit analysis, strategic direction and architectural designs. Works with minimal supervision, planning, prioritising and managing time effectively across multiple projects. Work proactively, communicating and collaborating with internal and external stakeholders appraising options. Outstanding relationship and communication skills, comfortable at all levels of the organisation. Contributes to the continuous improvement of the EA team processes and practices. Supports Business Partners throughout the demand process. Working with the business analyst and SBU to understand high-level requirements to enable production of the high-level design. Identifying evaluating and recommending options, implementing if required. Collaborating with and facilitating stakeholder groups and providing challenge where appropriate to ensure that proposed solutions are properly understood and appropriately exploited to deliver the expected outcomes. Role specific knowledge and experience: First of all, we are looking for a person with keen interest (ideally proven experience) in working with programmes that focus on young people, influencers and future leaders through the areas of arts and culture, education, social programmes and the English language Demonstrable Architecture experience, in large complex international organisation of: • Working with global scale implementation Programmes • Proven leadership experience including developing relationships with different areas of the business, building collaborate relationships and tenacity to drive projects forward • Stakeholder relationship management experience, especially stakeholders from education, arts or social programmes space • Documenting Architecture • Influencing business unit and IS strategy • Setting up and assisting in managing significant IS budgets Managing Risk • Supports a risk management culture: Has a track record of identifying and highlighting risks and suggesting mitigating actions. Communicating and Influencing Uses influencing techniques: Uses active listening, formal and informal negotiating and motivation techniques to influence and persuade, while respecting difference of view and culture. Planning and Organising: Plans and organises own work over weeks and months, taking account of priorities and the impact on other people. Analysing Data and Problems Analyses patterns: Seeks out and examines a range of information to identify patterns, trends and options, to solve multifaceted and complex problems. Supporting projects and stakeholders through testing and feedback: using initial analysis to drive user testing and feedback throughout delivery and measuring against project objectives Business analysis skills • Demonstrates the ability to organise and prioritise tasks to deliver agreed outputs to the required standards, on-time. • Understands the 'soft-side' of Business Analysis and has experience of communicating effectively with stakeholders at all levels. • Requirements elicitation and definition • User Experience Management • Stakeholder relationship management..... click apply for full job details
Sep 21, 2022
Full time
The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways - directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications. Role Purpose The purpose of Digital & Technology (D&T) in the British Council is to partner with the business in order to make effective use of Information in all its forms across the organisation. GIS has accountability for enabling the full life-cycle of information for the whole of the business. This role is located within the D&T Change Delivery team. The D&T Change Delivery function is responsible for the definition and management of Projects, Programmes and the overall D&T Portfolio of change delivery, and the definition of standard practices, methodologies, and tools to ensure well managed delivery of change. Change delivery can be sponsored by any area of the British Council, including those outside D&T, and a "matrix" or dual reporting line may be agreed depending on specific programme needs. The role of the Enterprise Architect is to understand high-level requirements to enable production of the high-level design. Identifying evaluating and recommending options, implementing if required. Collaborating with and facilitating stakeholder groups and providing challenge where appropriate to ensure that proposed solutions are properly understood and appropriately exploited to deliver the expected outcomes. The technology challenges of CE are somewhat complex, the same softwares exist across many geographies and cultures, so it's critical that the standard solution is used efficiently, and is adopted to the British Council need, and the total cost of ownership is realised. There is a need for strong Architecture Governance that will assure that the functions and technology implemented are aligned with organisation objectives, strategic technology choices and that they comply with respective domain industry practices. The Governance is in an advisory capacity for the SBU and its programmes and an assurance role for the Organisation as a whole, where cross-business-unit aspects need to be reflected and taken into account. The role requires a deep understanding of this field of knowledge and requires hands-on experience with domain software solutions, their integration and implementation. To complement this, senior management experience will also be needed to work with and influence executive level decision making. In addition to the specific SBU objectives the Senior Enterprise Architect should be seen as a role model for IT professionals in the British Council and should contribute actively to knowledge sharing and to build our overall Enterprise Architecture Maturity . You will support the Cultural Engagement strategic business unit (SBU) in ensuring that technology change delivers agreed business benefits. To advise and guide CE programmes and business unit senior management how to leverage technology to achieve its desired business outcomes and align to organisational strategy. This post is also needed to facilitate the implementation of Enterprise Architecture Governance. Main accountabilities but not limited to the following: They will also be responsible for: • Providing pre-project analysis, supporting Business Case development, and outlining options to enable effective decision making and authorisations; • Facilitation of demand led business meetings and working with Business Partners to understand the problem statement, undertaking contextual analysis, to ensure that Strategic Business Units (SBU) achieve business benefits; • Supporting the Benefit planning and Realisation process; • Analysis of GIS contracts, supporting renegotiation; • Aligning Enterprise Architecture components with the business priorities, ensuring that our resources are deployed appropriately to fulfil approved demand; • Ensures that Architecture Principles are adhered to, communicated clearly to the business and ensures that user experience design is tested; • Updates the Enterprise Architecture repository Collects and maintains data in a consistent form, providing an evidence base to meet and enforce programme governance standards and inform assurance reporting to senior management. Maintains quality documents such as the requirements traceability matrix, to ensure business demands are met and key decisions are captured. Works with the SBU and business analysts on investigative work to determine requirements and specify effective business processes, through improvements in information systems, data management, practices, procedures, organisation and equipment. Working with business analysts, elicits requirements using a range of techniques as appropriate such as interviews, focus groups, surveys, site visits, task and workflow analysis. Translates business needs into requirements (functional and non-functional) and communicates these requirements to developers in an agreed format such as business process maps and Use Cases or User Stories. Evaluate the technical feasibility of the business unit's requests during requirements gathering, making high-level evaluations, asking the right questions to clarify technical constraints. Explores various options and risks within technology projects, utilising a high-level of business awareness. Recommends solutions taking into consideration capability, cost/benefit analysis, strategic direction and architectural designs. Works with minimal supervision, planning, prioritising and managing time effectively across multiple projects. Work proactively, communicating and collaborating with internal and external stakeholders appraising options. Outstanding relationship and communication skills, comfortable at all levels of the organisation. Contributes to the continuous improvement of the EA team processes and practices. Supports Business Partners throughout the demand process. Working with the business analyst and SBU to understand high-level requirements to enable production of the high-level design. Identifying evaluating and recommending options, implementing if required. Collaborating with and facilitating stakeholder groups and providing challenge where appropriate to ensure that proposed solutions are properly understood and appropriately exploited to deliver the expected outcomes. Role specific knowledge and experience: First of all, we are looking for a person with keen interest (ideally proven experience) in working with programmes that focus on young people, influencers and future leaders through the areas of arts and culture, education, social programmes and the English language Demonstrable Architecture experience, in large complex international organisation of: • Working with global scale implementation Programmes • Proven leadership experience including developing relationships with different areas of the business, building collaborate relationships and tenacity to drive projects forward • Stakeholder relationship management experience, especially stakeholders from education, arts or social programmes space • Documenting Architecture • Influencing business unit and IS strategy • Setting up and assisting in managing significant IS budgets Managing Risk • Supports a risk management culture: Has a track record of identifying and highlighting risks and suggesting mitigating actions. Communicating and Influencing Uses influencing techniques: Uses active listening, formal and informal negotiating and motivation techniques to influence and persuade, while respecting difference of view and culture. Planning and Organising: Plans and organises own work over weeks and months, taking account of priorities and the impact on other people. Analysing Data and Problems Analyses patterns: Seeks out and examines a range of information to identify patterns, trends and options, to solve multifaceted and complex problems. Supporting projects and stakeholders through testing and feedback: using initial analysis to drive user testing and feedback throughout delivery and measuring against project objectives Business analysis skills • Demonstrates the ability to organise and prioritise tasks to deliver agreed outputs to the required standards, on-time. • Understands the 'soft-side' of Business Analysis and has experience of communicating effectively with stakeholders at all levels. • Requirements elicitation and definition • User Experience Management • Stakeholder relationship management..... click apply for full job details
Would you like to kick start your career in a supportive, energetic and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Service Delivery Team This is an exciting opportunity to join a growing and high performing part of Softcat's business as a Service Delivery Executive. The Service Delivery Team are a proficient, fast-paced and exciting team who are committed to providing excellent customer service. This role plays a key part in the expansion of the Service Delivery Team who are focused exclusively on one of Softcat's flagship EUC support contracts. The teamwork alongside the wider Services and Account teams at Softcat to ensure the customer is getting value from their service. Success. The Softcat Way. Softcat is a £1billion+ pa turnover technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. Are you passionate about service delivery and Customer experience? As a 1 st line Service Desk Analyst, you'll be responsible for: First point of contact for user queries relating to support services and Scheduling tasks for onsite engineer team, being mindful of workload Ongoing management of joint team mailbox Proactively manage call queue in ITSM tool to ensure tickets are resolved within agreed SLA's Carry out onboarding/ handover sessions with customers Remote technical sessions to support set up of new devices (MFA etc) and Managing EUC Stock levels and providing weekly reports In busy periods, assist engineers to build, install and troubleshoot Windows related issues What we need from you Be passionate about the delivery of customer service and relationship building Strong communication skills with the capability to deal with a variety of communication types across varied audiences Track record in End User Computing engineering/support, Windows environment and tools such as MDM, Active Directory, Azure AD, Microsoft Office Display initiative and ownership, whilst understanding limits of own authority Please note, you'll be put through SC clearance upon hire, so you'll need to possess either an existing SC clearance or be willing and eligible to undergo the vetting for such clearance. Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Rewards We offer a competitive salary and benefits package and will provide you with opportunities to grow, flourish, and achieve great things. Our benefits include: Max employer pension contributions of 5% Share incentive plan Life assurance Healthcare Buy extra holiday plus an extra day's holiday on top of your usual entitlement on your birthday Technology vouchers, activity passes, restaurant discount cards Option to add your partner/family to some of the benefits Access to Perklife , our dedicated portal for all perks and flexible benefits Join us To become part of the success story, please apply now Softcat is an inclusive company where you can enjoy the career you want, without changing the person you are. We're welcoming to all and passionate about promoting greater diversity in the tech sector. Please contact directly if you require a full job description
Feb 05, 2022
Full time
Would you like to kick start your career in a supportive, energetic and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Service Delivery Team This is an exciting opportunity to join a growing and high performing part of Softcat's business as a Service Delivery Executive. The Service Delivery Team are a proficient, fast-paced and exciting team who are committed to providing excellent customer service. This role plays a key part in the expansion of the Service Delivery Team who are focused exclusively on one of Softcat's flagship EUC support contracts. The teamwork alongside the wider Services and Account teams at Softcat to ensure the customer is getting value from their service. Success. The Softcat Way. Softcat is a £1billion+ pa turnover technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. Are you passionate about service delivery and Customer experience? As a 1 st line Service Desk Analyst, you'll be responsible for: First point of contact for user queries relating to support services and Scheduling tasks for onsite engineer team, being mindful of workload Ongoing management of joint team mailbox Proactively manage call queue in ITSM tool to ensure tickets are resolved within agreed SLA's Carry out onboarding/ handover sessions with customers Remote technical sessions to support set up of new devices (MFA etc) and Managing EUC Stock levels and providing weekly reports In busy periods, assist engineers to build, install and troubleshoot Windows related issues What we need from you Be passionate about the delivery of customer service and relationship building Strong communication skills with the capability to deal with a variety of communication types across varied audiences Track record in End User Computing engineering/support, Windows environment and tools such as MDM, Active Directory, Azure AD, Microsoft Office Display initiative and ownership, whilst understanding limits of own authority Please note, you'll be put through SC clearance upon hire, so you'll need to possess either an existing SC clearance or be willing and eligible to undergo the vetting for such clearance. Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Rewards We offer a competitive salary and benefits package and will provide you with opportunities to grow, flourish, and achieve great things. Our benefits include: Max employer pension contributions of 5% Share incentive plan Life assurance Healthcare Buy extra holiday plus an extra day's holiday on top of your usual entitlement on your birthday Technology vouchers, activity passes, restaurant discount cards Option to add your partner/family to some of the benefits Access to Perklife , our dedicated portal for all perks and flexible benefits Join us To become part of the success story, please apply now Softcat is an inclusive company where you can enjoy the career you want, without changing the person you are. We're welcoming to all and passionate about promoting greater diversity in the tech sector. Please contact directly if you require a full job description
Bloomberg is a leading provider of financial benchmarks and custom index services. This includes investment and market analysis of both alpha and beta sources, portfolio benchmarking and performance measurement, asset allocation, and the creation of index tracking funds and index-based structured products. Our beta/benchmark platform, Bloomberg Index Services Ltd (BISL) is the leading provider of fixed income, inflation-linked, and swaps indices offering unmatched market coverage and a full suite of customized client solutions for benchmarking and informational needs! The BISL platform also includes a diverse family of alpha generating strategy indices that offer quick and easy access to outperformance sources and a quantitative way to express investment strategies, in markets that would otherwise be difficult to access. Index products are available across multiple asset classes including equities, fixed income, FX, commodities, derivatives, and alternative investments. What is the role? You will be responsible for managing all aspects of the daily production processes of the various BISL index families within the EMEA region. Reporting to the EMEA/APAC Index Production TL, you will ensure that index data is calculated and published accurately and on time every day. You will work with the Client Index Services teams to ensure client needs are met in an efficient and timely manner. You will work with the Change Management and Engineering teams to design and build the tools and technology required for the aforesaid tasks. We'll trust you to: Run daily production tasks, responding to events raised in the index monitoring console Become a subject matter expert in multiple asset classes, related data and indices (global equities, commodities, currencies, etc.) Perform index rebalance evaluations, including analysis of membership inclusions and omissions Work with both our clients and internal partners in response to index data related queries Work closely with the Index Change Management and Client Services teams, and the Engineering team, to develop workflows, quality assurance processes and product improvements You will be expected to: Have strong data and quantitative analysis skills Have Strong operational and process management skills Be able to analyse a problem on the fly, in real time, with limited information, and determine a valid and helpful course of action Be able to identify and communicate the key points of information to partners and stakeholders-clearly, completely, and concisely-under pressure Be able to quickly understand and learn the Benchmark and Strategy Index businesses, and their role within the capital markets Be enthusiastic about learning complex business and technology processes and actively contributing to their evolution Be self-motivated, with the ability to work independently as well as part of a team Be able to interact and communicate effectively with our clients Have excellent attention to detail Be dedicated to quality You'll need to have: Excellent problem solving and communications skills Knowledge of financial markets and products (Index) We'd love to see: Technology skills (Python & SQL) Eagerness to learn and work in a challenging, complex, dynamic, high pressure environment If this sounds like you: Apply if you think we're a good match! We'll get in touch with you to let you know what the next steps are. Bloomberg is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email . Alternatively, you can get support from our disability partner EmployAbility, please contact or
Nov 04, 2021
Full time
Bloomberg is a leading provider of financial benchmarks and custom index services. This includes investment and market analysis of both alpha and beta sources, portfolio benchmarking and performance measurement, asset allocation, and the creation of index tracking funds and index-based structured products. Our beta/benchmark platform, Bloomberg Index Services Ltd (BISL) is the leading provider of fixed income, inflation-linked, and swaps indices offering unmatched market coverage and a full suite of customized client solutions for benchmarking and informational needs! The BISL platform also includes a diverse family of alpha generating strategy indices that offer quick and easy access to outperformance sources and a quantitative way to express investment strategies, in markets that would otherwise be difficult to access. Index products are available across multiple asset classes including equities, fixed income, FX, commodities, derivatives, and alternative investments. What is the role? You will be responsible for managing all aspects of the daily production processes of the various BISL index families within the EMEA region. Reporting to the EMEA/APAC Index Production TL, you will ensure that index data is calculated and published accurately and on time every day. You will work with the Client Index Services teams to ensure client needs are met in an efficient and timely manner. You will work with the Change Management and Engineering teams to design and build the tools and technology required for the aforesaid tasks. We'll trust you to: Run daily production tasks, responding to events raised in the index monitoring console Become a subject matter expert in multiple asset classes, related data and indices (global equities, commodities, currencies, etc.) Perform index rebalance evaluations, including analysis of membership inclusions and omissions Work with both our clients and internal partners in response to index data related queries Work closely with the Index Change Management and Client Services teams, and the Engineering team, to develop workflows, quality assurance processes and product improvements You will be expected to: Have strong data and quantitative analysis skills Have Strong operational and process management skills Be able to analyse a problem on the fly, in real time, with limited information, and determine a valid and helpful course of action Be able to identify and communicate the key points of information to partners and stakeholders-clearly, completely, and concisely-under pressure Be able to quickly understand and learn the Benchmark and Strategy Index businesses, and their role within the capital markets Be enthusiastic about learning complex business and technology processes and actively contributing to their evolution Be self-motivated, with the ability to work independently as well as part of a team Be able to interact and communicate effectively with our clients Have excellent attention to detail Be dedicated to quality You'll need to have: Excellent problem solving and communications skills Knowledge of financial markets and products (Index) We'd love to see: Technology skills (Python & SQL) Eagerness to learn and work in a challenging, complex, dynamic, high pressure environment If this sounds like you: Apply if you think we're a good match! We'll get in touch with you to let you know what the next steps are. Bloomberg is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email . Alternatively, you can get support from our disability partner EmployAbility, please contact or