We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Dec 18, 2023
Full time
We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Location
Dstl Porton Down, Salisbury, Wiltshire, SP4 0JQ or Dstl Portsdown West, Fareham, Hampshire, PO17 6AD
About the job
Job summary
Dstl is the science and technology arm of the Ministry of Defence. We improve the front-line capability of the UK Armed Forces helping keep our country safe.
The Cyber Security and Safety Group has never been more important. Many military platforms such as fast jets, unmanned air vehicles, helicopters, naval vessels, and land vehicles are becoming increasingly reliant on Software, Artificial Intelligence (AI) and Autonomous functions to control all aspects of their behaviour.
We’re looking for mathematically strong data scientists to help make AI reliant military systems robust and trustworthy in complex operations to help save lives.
An example of our world class inspiring work is designing and trialling a variety of autonomous air and ground vehicles out in Salisbury plain with the US and Australia. AI models were retrained in flight to meet changing mission situations to enhance commanders’ decision-making.
You could be involved in:
Assessing and improving AI content in Defence and Security safety critical systems in the Air, Sea and Land domains, to ensure that they are safe, secure and protected.
Applying the latest thinking in verification and validation of artificial intelligence and autonomous functions for defence and security purposes.
Innovating to support the delivery of the UK Cyber Strategy by researching algorithms for Cyber defence.
Dstl recognises the importance of diversity and inclusion as people from diverse backgrounds bring fresh ideas. We are committed to building an inclusive working environment in which each employee fulfils their potential and maximises their contribution.
We particularly welcome female and ethnic minority applicants and those from the LGBTQI community, as they are under-represented within Dstl at these levels.
Job description
In this role you will:
Have a drive for keeping abreast of the latest developments in cyber security and emerging trends in artificial intelligence. We give our people the opportunity to think and innovate. We offer loads of opportunities for training and scholarships, attending and presenting at conferences, and collaborating with internal research and industry and academia.
Work in a team consisting of highly professional Autonomy and Mathematical experts with enviable national and international reputations to take part in cutting edge research. Use your critical thinking and creative problem solving skills to implement state of art methods and tools.
Develop a knowledge of undertaking verification, validation and vulnerability assessments on Systems of interest.
Appreciate the importance of safety, security requirements to have a positive impact on defence and security of the UK.
Deliver technical reports and recommendations to leadership, senior officials across government and military and other non-technical audiences through clear data storytelling and well-crafted verbal presentations
Person specification
We are looking for someone who has:
A keen interest in algorithms, AI, ML or statistical analysis along with a willingness to develop additional capabilities in cyber security and safety.
Experience contributing to Software or AI / ML intensive projects.
Is looking for a career with a difference, doing a job that provides the latest and most effective tools to defend our nation and uphold the principle of freedom.
Important Information:
Our work in defence, security and intelligence requires our employees to be UK Nationals who are able to gain a high level of security clearance to undertake the projects we are involved in to protect us from security threats. For this reason, only UK Nationals will be able to apply for this role. If you are an international or dual-national candidate, and you think you have the skills we need, please consider applying to any of our government, security or defence partners.
This role will require full UK security clearance and you should have resided in the UK for the past 5 years. For some roles Developed Vetting will also be required, in this case you should have resided in the UK for the past 10 years.
Behaviours
We'll assess you against these behaviours during the selection process:
Changing and Improving
Communicating and Influencing
Seeing the Big Picture
Working Together
Benefits
Benefits
Dstl’s full range of great benefits can be found in the information pack which includes:
Financial : An excellent pension scheme starting from 26% employer contribution ( find out more here ). In Year Rewarding Achievement bonuses and thank you vouchers. Rental deposit scheme and cycle to work scheme.
Flexible working : Options include alternative working patterns such as; compressed hours (e.g. working a 4 day week/ 9 day fortnight), job shares and annualised hours (agreed number of hours per annum paid monthly i.e. working term-time only).
Working hours: Flexibility around your working day (e.g. start time, finish time). Ability to bank hours in a 12 month reference period including the ability to accrue and use 3 days per calendar month.
Where you work: Depending on your role, blended working may be available including remote working to suit you and your team. This can be discussed at interview.
Annual leave: 25 days pro rata (rising to 30 after 5 years) plus 8 public holidays with the ability to buy/sell 5 additional days per annum.
Family: Maternity, adoption or shared parental leave of up to 26 weeks with full pay, an additional 13 weeks statutory pay and a further 13 weeks unpaid
Learning and Development: Dstl encourages and supports charterships, accreditations and provides employees access to fully funded apprenticeships up to level 7 (Masters Degree). Dstl will pay for 2 memberships with relevant bodies/institutions. Employees also have access to Civil Service Learning.
Facilities: Onsite parking, EV Charging points, restaurants, cafés and gyms.
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience.
We want you to have your best chance of success in our recruitment process, so If at any stage of the application process you would like help or assistance please contact the Dstl Recruitment Team dstlrecruitment@dstl.gov.uk and we will do all we can to support you.
Sifting will be taking place bi-weekly throughout the campaign, successful applicants will be invited to attend an online interview via MS Teams.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
Open to UK nationals only. This job is not open to candidates who hold a dual nationality.
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
Name : Dstl Recruitment
Email : dstlrecruitment@dstl.gov.uk
Recruitment team
Email : dstlrecruitment@dstl.gov.uk
Further information
Should you wish to raise a formal complaint about the Dstl recruitment process you should email dstlrecruitment@dstl.gov.uk stating the nature of the issue. We will respond within 5 working days.
Attachments
20230626_CSAS_Data_Scientist_Autonomy_Dependability_L5 Opens in new window (docx, 66kB) Candidate_info_pack_CIS - 20220824 Opens in new window (pdf, 1378kB)
Jul 03, 2023
Full time
Location
Dstl Porton Down, Salisbury, Wiltshire, SP4 0JQ or Dstl Portsdown West, Fareham, Hampshire, PO17 6AD
About the job
Job summary
Dstl is the science and technology arm of the Ministry of Defence. We improve the front-line capability of the UK Armed Forces helping keep our country safe.
The Cyber Security and Safety Group has never been more important. Many military platforms such as fast jets, unmanned air vehicles, helicopters, naval vessels, and land vehicles are becoming increasingly reliant on Software, Artificial Intelligence (AI) and Autonomous functions to control all aspects of their behaviour.
We’re looking for mathematically strong data scientists to help make AI reliant military systems robust and trustworthy in complex operations to help save lives.
An example of our world class inspiring work is designing and trialling a variety of autonomous air and ground vehicles out in Salisbury plain with the US and Australia. AI models were retrained in flight to meet changing mission situations to enhance commanders’ decision-making.
You could be involved in:
Assessing and improving AI content in Defence and Security safety critical systems in the Air, Sea and Land domains, to ensure that they are safe, secure and protected.
Applying the latest thinking in verification and validation of artificial intelligence and autonomous functions for defence and security purposes.
Innovating to support the delivery of the UK Cyber Strategy by researching algorithms for Cyber defence.
Dstl recognises the importance of diversity and inclusion as people from diverse backgrounds bring fresh ideas. We are committed to building an inclusive working environment in which each employee fulfils their potential and maximises their contribution.
We particularly welcome female and ethnic minority applicants and those from the LGBTQI community, as they are under-represented within Dstl at these levels.
Job description
In this role you will:
Have a drive for keeping abreast of the latest developments in cyber security and emerging trends in artificial intelligence. We give our people the opportunity to think and innovate. We offer loads of opportunities for training and scholarships, attending and presenting at conferences, and collaborating with internal research and industry and academia.
Work in a team consisting of highly professional Autonomy and Mathematical experts with enviable national and international reputations to take part in cutting edge research. Use your critical thinking and creative problem solving skills to implement state of art methods and tools.
Develop a knowledge of undertaking verification, validation and vulnerability assessments on Systems of interest.
Appreciate the importance of safety, security requirements to have a positive impact on defence and security of the UK.
Deliver technical reports and recommendations to leadership, senior officials across government and military and other non-technical audiences through clear data storytelling and well-crafted verbal presentations
Person specification
We are looking for someone who has:
A keen interest in algorithms, AI, ML or statistical analysis along with a willingness to develop additional capabilities in cyber security and safety.
Experience contributing to Software or AI / ML intensive projects.
Is looking for a career with a difference, doing a job that provides the latest and most effective tools to defend our nation and uphold the principle of freedom.
Important Information:
Our work in defence, security and intelligence requires our employees to be UK Nationals who are able to gain a high level of security clearance to undertake the projects we are involved in to protect us from security threats. For this reason, only UK Nationals will be able to apply for this role. If you are an international or dual-national candidate, and you think you have the skills we need, please consider applying to any of our government, security or defence partners.
This role will require full UK security clearance and you should have resided in the UK for the past 5 years. For some roles Developed Vetting will also be required, in this case you should have resided in the UK for the past 10 years.
Behaviours
We'll assess you against these behaviours during the selection process:
Changing and Improving
Communicating and Influencing
Seeing the Big Picture
Working Together
Benefits
Benefits
Dstl’s full range of great benefits can be found in the information pack which includes:
Financial : An excellent pension scheme starting from 26% employer contribution ( find out more here ). In Year Rewarding Achievement bonuses and thank you vouchers. Rental deposit scheme and cycle to work scheme.
Flexible working : Options include alternative working patterns such as; compressed hours (e.g. working a 4 day week/ 9 day fortnight), job shares and annualised hours (agreed number of hours per annum paid monthly i.e. working term-time only).
Working hours: Flexibility around your working day (e.g. start time, finish time). Ability to bank hours in a 12 month reference period including the ability to accrue and use 3 days per calendar month.
Where you work: Depending on your role, blended working may be available including remote working to suit you and your team. This can be discussed at interview.
Annual leave: 25 days pro rata (rising to 30 after 5 years) plus 8 public holidays with the ability to buy/sell 5 additional days per annum.
Family: Maternity, adoption or shared parental leave of up to 26 weeks with full pay, an additional 13 weeks statutory pay and a further 13 weeks unpaid
Learning and Development: Dstl encourages and supports charterships, accreditations and provides employees access to fully funded apprenticeships up to level 7 (Masters Degree). Dstl will pay for 2 memberships with relevant bodies/institutions. Employees also have access to Civil Service Learning.
Facilities: Onsite parking, EV Charging points, restaurants, cafés and gyms.
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience.
We want you to have your best chance of success in our recruitment process, so If at any stage of the application process you would like help or assistance please contact the Dstl Recruitment Team dstlrecruitment@dstl.gov.uk and we will do all we can to support you.
Sifting will be taking place bi-weekly throughout the campaign, successful applicants will be invited to attend an online interview via MS Teams.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
Open to UK nationals only. This job is not open to candidates who hold a dual nationality.
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
Name : Dstl Recruitment
Email : dstlrecruitment@dstl.gov.uk
Recruitment team
Email : dstlrecruitment@dstl.gov.uk
Further information
Should you wish to raise a formal complaint about the Dstl recruitment process you should email dstlrecruitment@dstl.gov.uk stating the nature of the issue. We will respond within 5 working days.
Attachments
20230626_CSAS_Data_Scientist_Autonomy_Dependability_L5 Opens in new window (docx, 66kB) Candidate_info_pack_CIS - 20220824 Opens in new window (pdf, 1378kB)
About us:
Gower College Swansea is one of the largest colleges in Wales with a strong reputation for high quality teaching and learning. We have six campuses across the city with over 4,500 full time learners and 10,000 part time learners. We currently have a turnover of over £50 million making us a major employer in the region with approximately 1,000 staff.
At Gower College Swansea we are passionate about investing in our staff and looking after their wellbeing to ensure they feel supported in work and also at home.
The role:
You will be responsible for the delivery of high-quality Data Analytics apprenticeship training and assessment on our work-based learning contract.
37 hours per week
Permanent
£31,498 - £36,642 per annum
Jubilee Court, Swansea, SA5
Key Responsibilities:
Plan and deliver training and assessments across a range of courses ensuring schemes/records of work, assignment schedules, are appropriate to the syllabus content and awarding body standards
Work with customers in industry to maintain and build relationships and to secure contracts with existing and new organisations
Meet regularly with learners as determined by the programme delivery to establish and maintain monitoring and review arrangements for students undertaking training.
About you:
Level 4 qualification or equivalent in Data Analytics
Commercial knowledge, experience and understanding of industry, including training needs
Creative, innovative and enthusiastic
Benefits for you:
28 days annual leave, plus bank holidays, and the college is closed for two weeks over the Christmas period
Free Parking
A Local Government Pension Scheme with an average employer contribution of 21% (2023)
Free annual subscription to the Headspace Mindfulness app
Discounted study opportunities on College programmes
Hybrid Working
View more benefits here: https://www.gcs.ac.uk/recruitment/benefits-and-wellbeing
We welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We particularly welcome applications from groups currently underrepresented within our organisation.
If you wish to continue your application journey using Welsh Language, please visit our Cymraeg site. We encourage Welsh Language applications as we recognise the importance of delivering services in Welsh, and the need to grow our bilingual workforce.
Gower College Swansea is committed to safeguarding and promoting the welfare of young people and expects all staff to share this commitment. Appointments are subject to an enhanced DBS check and require registration with the Education Workforce Council for Wales.
Appointments will normally be made to the bottom of the salary scale with annual increments on 1st August each year (subject to a start date before 1st February).
May 15, 2023
Full time
About us:
Gower College Swansea is one of the largest colleges in Wales with a strong reputation for high quality teaching and learning. We have six campuses across the city with over 4,500 full time learners and 10,000 part time learners. We currently have a turnover of over £50 million making us a major employer in the region with approximately 1,000 staff.
At Gower College Swansea we are passionate about investing in our staff and looking after their wellbeing to ensure they feel supported in work and also at home.
The role:
You will be responsible for the delivery of high-quality Data Analytics apprenticeship training and assessment on our work-based learning contract.
37 hours per week
Permanent
£31,498 - £36,642 per annum
Jubilee Court, Swansea, SA5
Key Responsibilities:
Plan and deliver training and assessments across a range of courses ensuring schemes/records of work, assignment schedules, are appropriate to the syllabus content and awarding body standards
Work with customers in industry to maintain and build relationships and to secure contracts with existing and new organisations
Meet regularly with learners as determined by the programme delivery to establish and maintain monitoring and review arrangements for students undertaking training.
About you:
Level 4 qualification or equivalent in Data Analytics
Commercial knowledge, experience and understanding of industry, including training needs
Creative, innovative and enthusiastic
Benefits for you:
28 days annual leave, plus bank holidays, and the college is closed for two weeks over the Christmas period
Free Parking
A Local Government Pension Scheme with an average employer contribution of 21% (2023)
Free annual subscription to the Headspace Mindfulness app
Discounted study opportunities on College programmes
Hybrid Working
View more benefits here: https://www.gcs.ac.uk/recruitment/benefits-and-wellbeing
We welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We particularly welcome applications from groups currently underrepresented within our organisation.
If you wish to continue your application journey using Welsh Language, please visit our Cymraeg site. We encourage Welsh Language applications as we recognise the importance of delivering services in Welsh, and the need to grow our bilingual workforce.
Gower College Swansea is committed to safeguarding and promoting the welfare of young people and expects all staff to share this commitment. Appointments are subject to an enhanced DBS check and require registration with the Education Workforce Council for Wales.
Appointments will normally be made to the bottom of the salary scale with annual increments on 1st August each year (subject to a start date before 1st February).
Cable Puller / Data Engineer (Apprentice) - Permanent role - Based in Chertsey, Surrey - £21k - £25k PA - ASAP start! Elevate your career in the thriving telecommunications sector with a pivotal role in Chertsey. Our client is seeking a skilled Cable Puller to join their dynamic team, contributing to the backbone of modern communications infrastructure. Embark on a journey where your expertise will be instrumental in the deployment of critical network systems. This role promises a competitive salary package, comprehensive training to enhance your skills, and a supportive work environment that values your contribution and fosters professional growth. Experience: As the ideal candidate, you will have at least one year of experience in cable pulling, with a keen understanding of the techniques and safety protocols necessary to execute tasks efficiently and effectively. Day to Day duties; Your daily responsibilities will include the installation of various types of cables, understanding schematic diagrams, and ensuring that all cabling meets the required standards and regulations. Precision and attention to detail are paramount, as is the ability to work both independently and collaboratively within a team. A strong work ethic, coupled with excellent problem-solving skills, will see you thrive in this role. Your commitment to maintaining a safe work environment will be appreciated, as will your ability to adapt to different working conditions and sites. Certifications: Essential qualifications for this role include a valid CSCS card and a full UK driving licence, providing the flexibility to travel to various locations as needed. Additional training or certifications in telecommunications or construction would be advantageous but are not mandatory. Salary - £21-£25k PA In return for your dedication, you will receive a generous benefits package, including holiday entitlement, pension contributions, and the chance to work on exciting projects that make a tangible impact on the community. If you are interested in hearing more regarding this role, please APPLY and I will be in contact to discuss further. Cable Puller - Permanent role - Based in Chertsey, Surrey - £21k - £25k PA - ASAP start!
Apr 18, 2024
Full time
Cable Puller / Data Engineer (Apprentice) - Permanent role - Based in Chertsey, Surrey - £21k - £25k PA - ASAP start! Elevate your career in the thriving telecommunications sector with a pivotal role in Chertsey. Our client is seeking a skilled Cable Puller to join their dynamic team, contributing to the backbone of modern communications infrastructure. Embark on a journey where your expertise will be instrumental in the deployment of critical network systems. This role promises a competitive salary package, comprehensive training to enhance your skills, and a supportive work environment that values your contribution and fosters professional growth. Experience: As the ideal candidate, you will have at least one year of experience in cable pulling, with a keen understanding of the techniques and safety protocols necessary to execute tasks efficiently and effectively. Day to Day duties; Your daily responsibilities will include the installation of various types of cables, understanding schematic diagrams, and ensuring that all cabling meets the required standards and regulations. Precision and attention to detail are paramount, as is the ability to work both independently and collaboratively within a team. A strong work ethic, coupled with excellent problem-solving skills, will see you thrive in this role. Your commitment to maintaining a safe work environment will be appreciated, as will your ability to adapt to different working conditions and sites. Certifications: Essential qualifications for this role include a valid CSCS card and a full UK driving licence, providing the flexibility to travel to various locations as needed. Additional training or certifications in telecommunications or construction would be advantageous but are not mandatory. Salary - £21-£25k PA In return for your dedication, you will receive a generous benefits package, including holiday entitlement, pension contributions, and the chance to work on exciting projects that make a tangible impact on the community. If you are interested in hearing more regarding this role, please APPLY and I will be in contact to discuss further. Cable Puller - Permanent role - Based in Chertsey, Surrey - £21k - £25k PA - ASAP start!
About LMS Group: IT Solutions provider from the South Coast's Leading Microsoft Gold Partner & Cisco Select Partner. LMS Group has technology experts that provide the best possible IT strategy, technology solutions, communications and connectivity for businesses, as well as top level security, service and support. Overview: As a IT Support Technician Apprentice, you will be responsible for handling technical service requests in a professional and timely manner.This is a fantastic opportunity for an ambitious individual who is looking to develop their skills in a dynamic environment. We need people who can communicate well with our customers and who can explain technical issues in very simple terms. Hours: Full time (8:30am - 5:30pm, Monday to Friday) - 40hrs a week Location: Chichester Responsibility and duties: will include but not be limited to: Diagnosing, Troubleshooting, testing, repairing, and servicing hardware, networks, and phones Maintain a documentation library for the customers applications and bespoke infrastructure for use by the service desk teams Make and take phone calls to provide customer service Build positive relationships with customers Attend one-to-ones to provide clear feedback to allow personal development Assisting in project implementation, delivery, and overflow Auditing clients for gap analysis, sales opportunities and last best known good standardisation What we are looking for: Essential skills and qualities: Good time management, attention to detail, clear communication, and good customer service skills Self-motivated with the ability to work independently and as a team. Experience working with Windows operating systems and 365. A trustworthy individual who is not afraid to ask for help if needed. Confident decision-maker and able to demonstrate sound judgement. Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Salary: Starts at £13,520 per annum or £17,888 (depending on age/experience) annual pay reviews are offered Benefits: Increasing holiday with length of service Flexible Childcare policy Microsoft surface laptop Free uniform Mileage allowance Birthday & length of service rewards Flexible working Referral bonus scheme Regular funded social events Funded x-mas party Lunchtime activities- bar billiards, pool Overall fun environment Tiered pension scheme Facilities: Free parking Fully air-conditioned offices Staff café area Use of company pool vehicles Free tea & coffee Open plan offices Electric vehicle charging points Sonos sound system Shower facilities Performance measures: Your performance will be evaluated against a set of Key Performance Indicators (KPIs) which will be periodically reviewed and based upon the company strategy and vision. Future progression: LMS Group has recently been acquired by Zenzero and is growing, fast, and expanding into new areas. Our philosophy is to promote from within to provide the right individuals with the opportunity to grow with the Company. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Apr 18, 2024
Full time
About LMS Group: IT Solutions provider from the South Coast's Leading Microsoft Gold Partner & Cisco Select Partner. LMS Group has technology experts that provide the best possible IT strategy, technology solutions, communications and connectivity for businesses, as well as top level security, service and support. Overview: As a IT Support Technician Apprentice, you will be responsible for handling technical service requests in a professional and timely manner.This is a fantastic opportunity for an ambitious individual who is looking to develop their skills in a dynamic environment. We need people who can communicate well with our customers and who can explain technical issues in very simple terms. Hours: Full time (8:30am - 5:30pm, Monday to Friday) - 40hrs a week Location: Chichester Responsibility and duties: will include but not be limited to: Diagnosing, Troubleshooting, testing, repairing, and servicing hardware, networks, and phones Maintain a documentation library for the customers applications and bespoke infrastructure for use by the service desk teams Make and take phone calls to provide customer service Build positive relationships with customers Attend one-to-ones to provide clear feedback to allow personal development Assisting in project implementation, delivery, and overflow Auditing clients for gap analysis, sales opportunities and last best known good standardisation What we are looking for: Essential skills and qualities: Good time management, attention to detail, clear communication, and good customer service skills Self-motivated with the ability to work independently and as a team. Experience working with Windows operating systems and 365. A trustworthy individual who is not afraid to ask for help if needed. Confident decision-maker and able to demonstrate sound judgement. Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Salary: Starts at £13,520 per annum or £17,888 (depending on age/experience) annual pay reviews are offered Benefits: Increasing holiday with length of service Flexible Childcare policy Microsoft surface laptop Free uniform Mileage allowance Birthday & length of service rewards Flexible working Referral bonus scheme Regular funded social events Funded x-mas party Lunchtime activities- bar billiards, pool Overall fun environment Tiered pension scheme Facilities: Free parking Fully air-conditioned offices Staff café area Use of company pool vehicles Free tea & coffee Open plan offices Electric vehicle charging points Sonos sound system Shower facilities Performance measures: Your performance will be evaluated against a set of Key Performance Indicators (KPIs) which will be periodically reviewed and based upon the company strategy and vision. Future progression: LMS Group has recently been acquired by Zenzero and is growing, fast, and expanding into new areas. Our philosophy is to promote from within to provide the right individuals with the opportunity to grow with the Company. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Design & Applications Engineer (Sealing Design) Cirencester £40,000 - £50,000 Per Annum Our client is a growing specialist engineering business that supports a range of markets including Formula 1, Motorsport, Oil & Gas, Pumps and Chemical processing. They are a growing specialist Engineering business requires a Design & Applications Engineer who is flexible. Applications Engineer Roles and Responsibilities: Deal with high performance components, rubber, plastic and composite technology Provide technical guidance to highly technical external customers, visiting customer sites Support the Sales team on technical enquires, liaising with them, customers and suppliers Generates and approve sealing design proposals utilizing our extensive design and material expertise to ensure the best application solution for our customer Design of products for customers using SolidWorks (CAD), ensuring these are to customer expectations Knowledge and experience of Quality Systems, familiarity with the Quality Procedures of ISO9010:2015, PPAP, First Article Inspection, Non-Conformances, Quality Audits etc. Support with Goods Inwards Inspection of manufactured parts to ensure conformity Work closely with suppliers to ensure quality of product The ideal Applications Engineer will: Strong understanding of Seals, O-Rings, Bearings in thermoplastic and elastomeric materials is a benefit General understanding of applications in Hydraulics, Pumps, Valves, Compressors is a benefit Worked within/ comfortable with having direct contact with customers Knowledge of manufacturing and processes in relevant industries IT usage of ERP & CAD systems, Microsoft Office (Outlook, Excel, Word and PowerPoint) A qualification in a Mechanical/ Engineering discipline or apprenticeship time served Working Hours + Benefits: Monday - Thursday: 08:30 - 17:00 Friday: 08:30 - 16:00 25 days holiday increasing with length of service Company Bonus Medical (BUPA) and Dental Childcare Vouchers and Cycle to Work Scheme Jackie Kerr Recruitment is an independent agency that has been established for 26 years. We strive to provide the ultimate consultancy service to all our candidates. Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidate's requirements to ensure that we place you in your ideal role. We have recently heavily invested in new Recruitment Software that provides an online portal. Simply visit jackiekerrrecruitment. com to enter your details and you will receive job alerts, hot off the press. The portal enables you to update your information and CV at any time, so we always have your latest employment details on record. So please visit our website and let us help you to find your dream job! Please note: At Jackie Kerr Recruitment we receive a huge number of applications for each job that is posted. If you do not hear from us within 2 weeks of your original application, please go to our website jackiekerrrecruitment. com to apply for other jobs that may be suitable to you
Apr 18, 2024
Full time
Design & Applications Engineer (Sealing Design) Cirencester £40,000 - £50,000 Per Annum Our client is a growing specialist engineering business that supports a range of markets including Formula 1, Motorsport, Oil & Gas, Pumps and Chemical processing. They are a growing specialist Engineering business requires a Design & Applications Engineer who is flexible. Applications Engineer Roles and Responsibilities: Deal with high performance components, rubber, plastic and composite technology Provide technical guidance to highly technical external customers, visiting customer sites Support the Sales team on technical enquires, liaising with them, customers and suppliers Generates and approve sealing design proposals utilizing our extensive design and material expertise to ensure the best application solution for our customer Design of products for customers using SolidWorks (CAD), ensuring these are to customer expectations Knowledge and experience of Quality Systems, familiarity with the Quality Procedures of ISO9010:2015, PPAP, First Article Inspection, Non-Conformances, Quality Audits etc. Support with Goods Inwards Inspection of manufactured parts to ensure conformity Work closely with suppliers to ensure quality of product The ideal Applications Engineer will: Strong understanding of Seals, O-Rings, Bearings in thermoplastic and elastomeric materials is a benefit General understanding of applications in Hydraulics, Pumps, Valves, Compressors is a benefit Worked within/ comfortable with having direct contact with customers Knowledge of manufacturing and processes in relevant industries IT usage of ERP & CAD systems, Microsoft Office (Outlook, Excel, Word and PowerPoint) A qualification in a Mechanical/ Engineering discipline or apprenticeship time served Working Hours + Benefits: Monday - Thursday: 08:30 - 17:00 Friday: 08:30 - 16:00 25 days holiday increasing with length of service Company Bonus Medical (BUPA) and Dental Childcare Vouchers and Cycle to Work Scheme Jackie Kerr Recruitment is an independent agency that has been established for 26 years. We strive to provide the ultimate consultancy service to all our candidates. Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidate's requirements to ensure that we place you in your ideal role. We have recently heavily invested in new Recruitment Software that provides an online portal. Simply visit jackiekerrrecruitment. com to enter your details and you will receive job alerts, hot off the press. The portal enables you to update your information and CV at any time, so we always have your latest employment details on record. So please visit our website and let us help you to find your dream job! Please note: At Jackie Kerr Recruitment we receive a huge number of applications for each job that is posted. If you do not hear from us within 2 weeks of your original application, please go to our website jackiekerrrecruitment. com to apply for other jobs that may be suitable to you
Job Title: Commercial Director Reporting to: Managing Director Location: Warrington/Leeds or Kirkby in Ashfield - location is flexible Role Overview Leading our commercial teams with the management and compliance of our commercial accounts, managing relations with customers to ensure our accounts are managed fully from a commercial and business relationship. Responsibilities Reporting on a monthly basis via the Management board meetings our current commercial position, covering and focusing on leading KPI's. Cashflow and WIP invoicing Ensuring all commercial elements are maintained against the commercial frame work agreements from our customers. Working closely with the Managing Director and team on delivering strategic plans for growth and the future scope of Svella Connect Directing the coordination and preparation of the long-term plan and annual budget process for the commercial areas. Presenting plans to Management identifying areas of focus and key drivers to ensure profitable growth Directing the commercial forecast process and providing value-added insights into the operating results of the business. Identifying and support actions in conjunction with business partners to meet financial targets in a flexible and agile manner Skills, Qualifications & Experience Strong finance experience with proven senior level financial planning / analysis, commercial finance or accounting experience is required Strong theoretical and practical knowledge of financial and analytical techniques (including knowledge of critical business issues and interpreting their impact on financial results of the Division Need to understand trends in the industry, including external and internal factors affecting the business Demonstrated ability to lead, develop and manage teams is required Ability to influence and interact effectively with all levels and areas of the organization Excellent analytical and communication skills Solid knowledge of MS Excel, Power Point, and Word Salary & Benefits Competitive salary commensurate with experience OR hourly/annual rate Car allowance 25 days holiday + bank holidays 3x life assurance Employee Assistance Program (discount from high street retailers) Private healthcare Free eye test vouchers Employee referral scheme Pure Gym discount Virgin Media - 'My Rates' discount Occupational Health Access to apprenticeships About Us Svella Connect is a leading provider of telecoms and digital infrastructure, building and installing high-speed broadband networks to help connect businesses and residents with full-fibre internet. With depots in Warrington, Leeds and Kirkby in Ashfield, Nottinghamshire, we are a leading contractor for telecoms and internet providers such as Virgin Media - and carry out a range of projects across Yorkshire, Midlands and the North West. Our vision is to be the employer of choice in the industry by investing in long-term growth, introducing technology, innovation and developing efficient ways of working to ensure excellent service for our clients and their customers. Our Commitment At Svella, we are committed to creating inclusive opportunities for all our employees. We encourage applicants from all backgrounds to reflect the communities in which we operate and serve, and the customers we support. Please do let us know should you require any reasonable adjustments during any part of the recruitment process.
Apr 18, 2024
Full time
Job Title: Commercial Director Reporting to: Managing Director Location: Warrington/Leeds or Kirkby in Ashfield - location is flexible Role Overview Leading our commercial teams with the management and compliance of our commercial accounts, managing relations with customers to ensure our accounts are managed fully from a commercial and business relationship. Responsibilities Reporting on a monthly basis via the Management board meetings our current commercial position, covering and focusing on leading KPI's. Cashflow and WIP invoicing Ensuring all commercial elements are maintained against the commercial frame work agreements from our customers. Working closely with the Managing Director and team on delivering strategic plans for growth and the future scope of Svella Connect Directing the coordination and preparation of the long-term plan and annual budget process for the commercial areas. Presenting plans to Management identifying areas of focus and key drivers to ensure profitable growth Directing the commercial forecast process and providing value-added insights into the operating results of the business. Identifying and support actions in conjunction with business partners to meet financial targets in a flexible and agile manner Skills, Qualifications & Experience Strong finance experience with proven senior level financial planning / analysis, commercial finance or accounting experience is required Strong theoretical and practical knowledge of financial and analytical techniques (including knowledge of critical business issues and interpreting their impact on financial results of the Division Need to understand trends in the industry, including external and internal factors affecting the business Demonstrated ability to lead, develop and manage teams is required Ability to influence and interact effectively with all levels and areas of the organization Excellent analytical and communication skills Solid knowledge of MS Excel, Power Point, and Word Salary & Benefits Competitive salary commensurate with experience OR hourly/annual rate Car allowance 25 days holiday + bank holidays 3x life assurance Employee Assistance Program (discount from high street retailers) Private healthcare Free eye test vouchers Employee referral scheme Pure Gym discount Virgin Media - 'My Rates' discount Occupational Health Access to apprenticeships About Us Svella Connect is a leading provider of telecoms and digital infrastructure, building and installing high-speed broadband networks to help connect businesses and residents with full-fibre internet. With depots in Warrington, Leeds and Kirkby in Ashfield, Nottinghamshire, we are a leading contractor for telecoms and internet providers such as Virgin Media - and carry out a range of projects across Yorkshire, Midlands and the North West. Our vision is to be the employer of choice in the industry by investing in long-term growth, introducing technology, innovation and developing efficient ways of working to ensure excellent service for our clients and their customers. Our Commitment At Svella, we are committed to creating inclusive opportunities for all our employees. We encourage applicants from all backgrounds to reflect the communities in which we operate and serve, and the customers we support. Please do let us know should you require any reasonable adjustments during any part of the recruitment process.
Role Overview: A key role within the commercial team requiring a commercially astute commercial professional with a proven track record of business partnering, managing and developing a team, analysing complex data and managing work in progress and cashflow whilst acting as a conduit between the finance function and the business s operational team. Responsibilities Commercial and Financial Management Cost Value Reconciliations- understand and explain all elements of the CVR Weekly P&L development work with the Commercial Director and Finance Director to compile accurate weekly P&Ls Management of Application for Payment to the Client Management of Assessment of AfPs for Subcontractors Accountability for conversion of WIP into Applications, and ultimately to cash receipts Lead on maximising value and minimising costs for the project Development of forecast of monthly, quarterly and annual revenue and budgets Reporting Actuals v Budget Capture of full value and conversion to cash Minimise WIP/Debt position regularly reporting current position against internal KPIs Minimise/mitigate total risk exposure Maintain the integrity of data throughout the process of applications, variations, DFEs, rejections, invoicing, work in progress and billing Work with internal departments to develop automated system improvements, integration and reporting tools to manage the integrity of data. Manage the end to end billing process from WIP to cash Contract Management Ensuring all contract requirements are strictly adhered to by the commercial/delivery teams Early identification of risks leading to impact/likelihood mitigation or reduction Management of the NEC3 ECC or TSC contracts with the client Robust EWN management Managing notification and quotations of CEs leading to cost and time recovery Management of the Cl.31 programme with the Operations team Lead and guide the operations team to adhere to all contractual requirements Manage subcontractors Administration of contracts, ensuring all delay damages/financial risk is mitigated prior to disputes .arising Dispute avoidance/management Subcontracted Works Management and oversight of the subcontractor applications/invoicing process, whilst assuring the costs incurred Regularly review the approved supply chain and ensure best value, including negotiation and award of subcontracts using the appropriate suite of orders Maintain an oversight of subcontracted works through to completion of billing Support processing and on-boarding of new sub-contractors. Gathering the relevant information and documentation from sub-contractor and completing pre-evaluation questionnaires Management and Development Manage and develop a talented but inexperienced team Work with wider Commercial team to embed consistent processes and ways of working Skills, Qualifications & Experience Financial Management Understanding and Experience Accounting qualification (ACA/ACCA/CIMA) or qualified through demonstrable experience Data management and analysis IT Strong Excel skills with ability to build and maintain complex business models and analyse large amounts of data Self-motivation, passion and a driven can do attitude Be collaborative and forward-thinking; maintaining a healthy knowledge of industrychanges and technology advancements Challenge the status quo Excellent communication skills with ability to influence internal stakeholders and external clients Experience working under NEC 3/4 contracts preferred Salary & Benefits: Competitive salary commensurate with experience 25 days holiday + bank holidays 3x life assurance Employee Assistance Program (discount from high street retailers) Private healthcare Free eye test vouchers Employee referral scheme Pure Gym discount Virgin Media - 'My Rates' discount Occupational Health Access to apprenticeships
Apr 18, 2024
Full time
Role Overview: A key role within the commercial team requiring a commercially astute commercial professional with a proven track record of business partnering, managing and developing a team, analysing complex data and managing work in progress and cashflow whilst acting as a conduit between the finance function and the business s operational team. Responsibilities Commercial and Financial Management Cost Value Reconciliations- understand and explain all elements of the CVR Weekly P&L development work with the Commercial Director and Finance Director to compile accurate weekly P&Ls Management of Application for Payment to the Client Management of Assessment of AfPs for Subcontractors Accountability for conversion of WIP into Applications, and ultimately to cash receipts Lead on maximising value and minimising costs for the project Development of forecast of monthly, quarterly and annual revenue and budgets Reporting Actuals v Budget Capture of full value and conversion to cash Minimise WIP/Debt position regularly reporting current position against internal KPIs Minimise/mitigate total risk exposure Maintain the integrity of data throughout the process of applications, variations, DFEs, rejections, invoicing, work in progress and billing Work with internal departments to develop automated system improvements, integration and reporting tools to manage the integrity of data. Manage the end to end billing process from WIP to cash Contract Management Ensuring all contract requirements are strictly adhered to by the commercial/delivery teams Early identification of risks leading to impact/likelihood mitigation or reduction Management of the NEC3 ECC or TSC contracts with the client Robust EWN management Managing notification and quotations of CEs leading to cost and time recovery Management of the Cl.31 programme with the Operations team Lead and guide the operations team to adhere to all contractual requirements Manage subcontractors Administration of contracts, ensuring all delay damages/financial risk is mitigated prior to disputes .arising Dispute avoidance/management Subcontracted Works Management and oversight of the subcontractor applications/invoicing process, whilst assuring the costs incurred Regularly review the approved supply chain and ensure best value, including negotiation and award of subcontracts using the appropriate suite of orders Maintain an oversight of subcontracted works through to completion of billing Support processing and on-boarding of new sub-contractors. Gathering the relevant information and documentation from sub-contractor and completing pre-evaluation questionnaires Management and Development Manage and develop a talented but inexperienced team Work with wider Commercial team to embed consistent processes and ways of working Skills, Qualifications & Experience Financial Management Understanding and Experience Accounting qualification (ACA/ACCA/CIMA) or qualified through demonstrable experience Data management and analysis IT Strong Excel skills with ability to build and maintain complex business models and analyse large amounts of data Self-motivation, passion and a driven can do attitude Be collaborative and forward-thinking; maintaining a healthy knowledge of industrychanges and technology advancements Challenge the status quo Excellent communication skills with ability to influence internal stakeholders and external clients Experience working under NEC 3/4 contracts preferred Salary & Benefits: Competitive salary commensurate with experience 25 days holiday + bank holidays 3x life assurance Employee Assistance Program (discount from high street retailers) Private healthcare Free eye test vouchers Employee referral scheme Pure Gym discount Virgin Media - 'My Rates' discount Occupational Health Access to apprenticeships
About Us Svella Connect is a leading provider of telecoms and digital infrastructure, building and installing high-speed broadband networks to help connect businesses and residents with full-fibre internet. With depots in Warrington, Leeds and Kirkby in Ashfield, Nottinghamshire, we are a leading contractor for telecoms and internet providers such as Virgin Media and Openreach and carry out a range of projects across Yorkshire, Midlands and the North West. Our vision is to be the employer of choice in the industry by investing in long-term growth, introducing technology, innovation and developing efficient ways of working to ensure excellent service for our clients and their customers. About The Role Role Overview: A key role within the commercial team requiring a commercially astute commercial professional with a proven track record of business partnering, managing and developing a team, analysing complex data and managing work in progress and cashflow whilst acting as a conduit between the finance function and the business s operational team. Responsibilities Commercial and Financial Management Cost Value Reconciliations- understand and explain all elements of the CVR Weekly P&L development work with the Commercial Director and Finance Director to compile accurate weekly P&Ls Management of Application for Payment to the Client Management of Assessment of AfPs for Subcontractors Accountability for conversion of WIP into Applications, and ultimately to cash receipts Lead on maximising value and minimising costs for the project Development of forecast of monthly, quarterly and annual revenue and budgets Reporting Actuals v Budget Capture of full value and conversion to cash Minimise WIP/Debt position regularly reporting current position against internal KPIs Minimise/mitigate total risk exposure Maintain the integrity of data throughout the process of applications, variations, DFEs, rejections, invoicing, work in progress and billing Work with internal departments to develop automated system improvements, integration and reporting tools to manage the integrity of data. Manage the end to end billing process from WIP to cash Contract Management Ensuring all contract requirements are strictly adhered to by the commercial/delivery teams Early identification of risks leading to impact/likelihood mitigation or reduction Management of the NEC3 ECC or TSC contracts with the client Robust EWN management Managing notification and quotations of CEs leading to cost and time recovery Management of the Cl.31 programme with the Operations team Lead and guide the operations team to adhere to all contractual requirements Manage subcontractors Administration of contracts, ensuring all delay damages/financial risk is mitigated prior to disputes .arising Dispute avoidance/management Subcontracted Works Management and oversight of the subcontractor applications/invoicing process, whilst assuring the costs incurred Regularly review the approved supply chain and ensure best value, including negotiation and award of subcontracts using the appropriate suite of orders Maintain an oversight of subcontracted works through to completion of billing Support processing and on-boarding of new sub-contractors. Gathering the relevant information and documentation from sub-contractor and completing pre-evaluation questionnaires Management and Development Manage and develop a talented but inexperienced team Work with wider Commercial team to embed consistent processes and ways of working Skills, Qualifications & Experience Financial Management Understanding and Experience Accounting qualification (ACA/ACCA/CIMA) or qualified through demonstrable experience Data management and analysis IT Strong Excel skills with ability to build and maintain complex business models and analyse large amounts of data Self-motivation, passion and a driven can do attitude Be collaborative and forward-thinking; maintaining a healthy knowledge of industrychanges and technology advancements Challenge the status quo Excellent communication skills with ability to influence internal stakeholders and external clients Experience working under NEC 3/4 contracts preferred Salary & Benefits: Competitive salary commensurate with experience 25 days holiday + bank holidays 3x life assurance Employee Assistance Program (discount from high street retailers) Private healthcare Free eye test vouchers Employee referral scheme Pure Gym discount Virgin Media - 'My Rates' discount Occupational Health Access to apprenticeships Please note that this position will require travel to our Kirkby-in-Ashfield, Nottinghamshire office and site visits will be reqired to be attended in the West Midlands area. (A flexible working arrangement can be discussed)
Apr 18, 2024
Full time
About Us Svella Connect is a leading provider of telecoms and digital infrastructure, building and installing high-speed broadband networks to help connect businesses and residents with full-fibre internet. With depots in Warrington, Leeds and Kirkby in Ashfield, Nottinghamshire, we are a leading contractor for telecoms and internet providers such as Virgin Media and Openreach and carry out a range of projects across Yorkshire, Midlands and the North West. Our vision is to be the employer of choice in the industry by investing in long-term growth, introducing technology, innovation and developing efficient ways of working to ensure excellent service for our clients and their customers. About The Role Role Overview: A key role within the commercial team requiring a commercially astute commercial professional with a proven track record of business partnering, managing and developing a team, analysing complex data and managing work in progress and cashflow whilst acting as a conduit between the finance function and the business s operational team. Responsibilities Commercial and Financial Management Cost Value Reconciliations- understand and explain all elements of the CVR Weekly P&L development work with the Commercial Director and Finance Director to compile accurate weekly P&Ls Management of Application for Payment to the Client Management of Assessment of AfPs for Subcontractors Accountability for conversion of WIP into Applications, and ultimately to cash receipts Lead on maximising value and minimising costs for the project Development of forecast of monthly, quarterly and annual revenue and budgets Reporting Actuals v Budget Capture of full value and conversion to cash Minimise WIP/Debt position regularly reporting current position against internal KPIs Minimise/mitigate total risk exposure Maintain the integrity of data throughout the process of applications, variations, DFEs, rejections, invoicing, work in progress and billing Work with internal departments to develop automated system improvements, integration and reporting tools to manage the integrity of data. Manage the end to end billing process from WIP to cash Contract Management Ensuring all contract requirements are strictly adhered to by the commercial/delivery teams Early identification of risks leading to impact/likelihood mitigation or reduction Management of the NEC3 ECC or TSC contracts with the client Robust EWN management Managing notification and quotations of CEs leading to cost and time recovery Management of the Cl.31 programme with the Operations team Lead and guide the operations team to adhere to all contractual requirements Manage subcontractors Administration of contracts, ensuring all delay damages/financial risk is mitigated prior to disputes .arising Dispute avoidance/management Subcontracted Works Management and oversight of the subcontractor applications/invoicing process, whilst assuring the costs incurred Regularly review the approved supply chain and ensure best value, including negotiation and award of subcontracts using the appropriate suite of orders Maintain an oversight of subcontracted works through to completion of billing Support processing and on-boarding of new sub-contractors. Gathering the relevant information and documentation from sub-contractor and completing pre-evaluation questionnaires Management and Development Manage and develop a talented but inexperienced team Work with wider Commercial team to embed consistent processes and ways of working Skills, Qualifications & Experience Financial Management Understanding and Experience Accounting qualification (ACA/ACCA/CIMA) or qualified through demonstrable experience Data management and analysis IT Strong Excel skills with ability to build and maintain complex business models and analyse large amounts of data Self-motivation, passion and a driven can do attitude Be collaborative and forward-thinking; maintaining a healthy knowledge of industrychanges and technology advancements Challenge the status quo Excellent communication skills with ability to influence internal stakeholders and external clients Experience working under NEC 3/4 contracts preferred Salary & Benefits: Competitive salary commensurate with experience 25 days holiday + bank holidays 3x life assurance Employee Assistance Program (discount from high street retailers) Private healthcare Free eye test vouchers Employee referral scheme Pure Gym discount Virgin Media - 'My Rates' discount Occupational Health Access to apprenticeships Please note that this position will require travel to our Kirkby-in-Ashfield, Nottinghamshire office and site visits will be reqired to be attended in the West Midlands area. (A flexible working arrangement can be discussed)
IN2-AV Recruitment is currently partnering with a specialist AV systems integrator to find a skilled and motivated Senior PAVA Field Engineer to cover the London and the Southern Counties regions. With over 30 years of experience providing market-leading AV solutions, our client has built long-term relationships with prestigious clients in the Judicial and Local Government sectors and this will be their 2nd hire to their newly formed in-house PAVA Engineering team. As a Senior PAVA Engineer, you will play a vital role in supporting the HM Courts & Tribunal Service Court Recording Equipment contract. Your main responsibilities will include maintaining and installing PAVA systems, with a focus on fault finding and commissioning. Your expertise and technical support will be essential in ensuring optimal audio performance and meeting client needs. Key Responsibilities: Utilise your extensive experience in PAVA systems, including Baldwin Boxall and TOA, to identify and resolve faults effectively. Develop positive relationships with HM Courts & Tribunal Service staff, representing our client professionally and building trust. Provide excellent customer service, creating a positive image and establishing strong connections with all customers. Offer remote technical support, minimising service disruptions and resolving issues promptly. Respond quickly to maintenance and emergency calls, diagnosing and repairing faults to restore PAVA systems. Assist in installations and upgrades, ensuring compliance with specifications and exceeding customer expectations. Commission and certify installations to maintain high-quality standards. Adhere to the company's ISO Processes & Procedures, completing accurate records in a timely manner. Requirements: Demonstrate exceptional customer service skills, engaging with customers courteously and professionally. Possess a minimum of 3 years' experience as a Senior PAVA Engineer, with proficiency in fault finding and commissioning. Hold at least a GCSE level qualification or equivalent, ideally with recognised professional certifications or completed apprenticeship schemes. Excellent communication skills, both written and oral, with the ability to explain technical issues effectively. Strong problem-solving abilities with a logical and analytical approach. Ability to work well under pressure and remain composed in challenging situations. Excellent organisational and time management skills. PC literate with proficiency in standard software applications. This is an outstanding opportunity for a talented and ambitious Senior AV/PAVA Engineer to join our client's team. Enjoy a competitive salary while working with cutting-edge AV technology in a dynamic environment. If you're ready to make an immediate impact, apply today, or for more information reach out to Russell Brown: (url removed)
Apr 18, 2024
Full time
IN2-AV Recruitment is currently partnering with a specialist AV systems integrator to find a skilled and motivated Senior PAVA Field Engineer to cover the London and the Southern Counties regions. With over 30 years of experience providing market-leading AV solutions, our client has built long-term relationships with prestigious clients in the Judicial and Local Government sectors and this will be their 2nd hire to their newly formed in-house PAVA Engineering team. As a Senior PAVA Engineer, you will play a vital role in supporting the HM Courts & Tribunal Service Court Recording Equipment contract. Your main responsibilities will include maintaining and installing PAVA systems, with a focus on fault finding and commissioning. Your expertise and technical support will be essential in ensuring optimal audio performance and meeting client needs. Key Responsibilities: Utilise your extensive experience in PAVA systems, including Baldwin Boxall and TOA, to identify and resolve faults effectively. Develop positive relationships with HM Courts & Tribunal Service staff, representing our client professionally and building trust. Provide excellent customer service, creating a positive image and establishing strong connections with all customers. Offer remote technical support, minimising service disruptions and resolving issues promptly. Respond quickly to maintenance and emergency calls, diagnosing and repairing faults to restore PAVA systems. Assist in installations and upgrades, ensuring compliance with specifications and exceeding customer expectations. Commission and certify installations to maintain high-quality standards. Adhere to the company's ISO Processes & Procedures, completing accurate records in a timely manner. Requirements: Demonstrate exceptional customer service skills, engaging with customers courteously and professionally. Possess a minimum of 3 years' experience as a Senior PAVA Engineer, with proficiency in fault finding and commissioning. Hold at least a GCSE level qualification or equivalent, ideally with recognised professional certifications or completed apprenticeship schemes. Excellent communication skills, both written and oral, with the ability to explain technical issues effectively. Strong problem-solving abilities with a logical and analytical approach. Ability to work well under pressure and remain composed in challenging situations. Excellent organisational and time management skills. PC literate with proficiency in standard software applications. This is an outstanding opportunity for a talented and ambitious Senior AV/PAVA Engineer to join our client's team. Enjoy a competitive salary while working with cutting-edge AV technology in a dynamic environment. If you're ready to make an immediate impact, apply today, or for more information reach out to Russell Brown: (url removed)
Please note, this site is only for external candidate applications. If you currently work for Lloyds Banking Group please apply via the internal career site. Please note:In order to complete an apprenticeship there needs to be a significant learning need.You need to consider your previous qualifications or significant relevant work experience which may mean you cannot proceed with this application. End Date Sunday 21 April 2024 Salary Range £33,982 - £46,515 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary Here at Lloyds Banking Group, we are passionate about delivering a high-quality apprenticeship experience to support everyone to realise their full potential. The Crown Dependencies business is an integral part of the success of Lloyds Banking Group and these opportunities are exclusively open only to people resident in the Isle of Man, Jersey or Guernsey. It s an amazing chance to learn skills, gain qualifications, earn a salary and gain key experience, all while playing an important role in making finance a force for good. Job Description As a software engineer apprentice, you ll develop your knowledge and understanding of key software development concepts and acquire relevant programming language skills to become a professional software developer. Delivered by Firebrand, the level 4 Software Engineer apprenticeship will help you become a competent software developer, working across the front-end, logic and data layers. You will develop a deeper understanding of key software development processes and practices allowing operation at all stages of the software development lifecycle, including design, development, testing, deployment and maintenance. You will learn advanced programming skills, including object-oriented concepts, use of automated testing tools and secure development principles and practices in order to develop high-quality and secure software. Your apprenticeship will take around 18 months to complete and will cover key areas such as: Software development lifecycles Effective team working Problem solving Logic and data structures Sorting and searching algorithms Critical sections and race conditions Relational and non-relational databases Software designs and testing frameworks and methodologies Our recruitment process has 3 steps - our online application, online assessments and an assessment day. You will be given full details of the process throughout your recruitment journey. Key dates for your diary: Assessment day: May/June 2024 Start: September 2024 Starting Salary: from £ 33,982 WHY LLOYDS BANKING GROUP We re on an exciting journey to transform our Group and the way we re shaping finance for good. We re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you. WHAT YOU LL NEED Our main requirement is that you to have a passion for the role you re applying for! Aside from this we have a few formal requirements: Education: GCSE English and maths at grades 4 - 9 or equivalent. If you do not hold the required GCSE grades, you ll need to complete maths and English qualifications alongside your apprenticeship. Location: You should live a commutable distance from the location in this advert. Our work style is hybrid and you should expect to be in the office at least 2 days per week. Additional Requirements: You ll be aged at least 18 years old when the apprenticeship starts. FOR INFORMATION: due to Home Office requirements regarding Skilled Workers, we re unable to accept applications for visa sponsorship for our apprenticeship roles as the proposed salary for the role does not meet the minimum threshold - if this situation applies to you, please consider looking for other vacancies which may be more suitable. Additionally, these vacancies are only open to candidates who are resident in the Isle of Man, Jersey or Guernsey. Applications from outside these jurisdictions will not be accepted. ABOUT WORKING FOR US Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it s why we especially welcome applications from under-represented groups. We re disability confident. So if you d like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping A range of wellbeing initiatives and generous parental leave policies Our roles generate a lot of interest and occasionally we need close for applications earlier than originally advertised. So, if you think working with us could be right for you, please apply now and see where an apprenticeship with us can take you! If you have any queries regarding the recruitment process, please email and a member of our team will be happy to help and will reply within 3 working days (Monday - Friday). We understand you will be keen to have your question answered asap, but please be aware that other LBG recruitment mailboxes cannot answer questions related to apprenticeship recruitment. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Apr 18, 2024
Full time
Please note, this site is only for external candidate applications. If you currently work for Lloyds Banking Group please apply via the internal career site. Please note:In order to complete an apprenticeship there needs to be a significant learning need.You need to consider your previous qualifications or significant relevant work experience which may mean you cannot proceed with this application. End Date Sunday 21 April 2024 Salary Range £33,982 - £46,515 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary Here at Lloyds Banking Group, we are passionate about delivering a high-quality apprenticeship experience to support everyone to realise their full potential. The Crown Dependencies business is an integral part of the success of Lloyds Banking Group and these opportunities are exclusively open only to people resident in the Isle of Man, Jersey or Guernsey. It s an amazing chance to learn skills, gain qualifications, earn a salary and gain key experience, all while playing an important role in making finance a force for good. Job Description As a software engineer apprentice, you ll develop your knowledge and understanding of key software development concepts and acquire relevant programming language skills to become a professional software developer. Delivered by Firebrand, the level 4 Software Engineer apprenticeship will help you become a competent software developer, working across the front-end, logic and data layers. You will develop a deeper understanding of key software development processes and practices allowing operation at all stages of the software development lifecycle, including design, development, testing, deployment and maintenance. You will learn advanced programming skills, including object-oriented concepts, use of automated testing tools and secure development principles and practices in order to develop high-quality and secure software. Your apprenticeship will take around 18 months to complete and will cover key areas such as: Software development lifecycles Effective team working Problem solving Logic and data structures Sorting and searching algorithms Critical sections and race conditions Relational and non-relational databases Software designs and testing frameworks and methodologies Our recruitment process has 3 steps - our online application, online assessments and an assessment day. You will be given full details of the process throughout your recruitment journey. Key dates for your diary: Assessment day: May/June 2024 Start: September 2024 Starting Salary: from £ 33,982 WHY LLOYDS BANKING GROUP We re on an exciting journey to transform our Group and the way we re shaping finance for good. We re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you. WHAT YOU LL NEED Our main requirement is that you to have a passion for the role you re applying for! Aside from this we have a few formal requirements: Education: GCSE English and maths at grades 4 - 9 or equivalent. If you do not hold the required GCSE grades, you ll need to complete maths and English qualifications alongside your apprenticeship. Location: You should live a commutable distance from the location in this advert. Our work style is hybrid and you should expect to be in the office at least 2 days per week. Additional Requirements: You ll be aged at least 18 years old when the apprenticeship starts. FOR INFORMATION: due to Home Office requirements regarding Skilled Workers, we re unable to accept applications for visa sponsorship for our apprenticeship roles as the proposed salary for the role does not meet the minimum threshold - if this situation applies to you, please consider looking for other vacancies which may be more suitable. Additionally, these vacancies are only open to candidates who are resident in the Isle of Man, Jersey or Guernsey. Applications from outside these jurisdictions will not be accepted. ABOUT WORKING FOR US Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it s why we especially welcome applications from under-represented groups. We re disability confident. So if you d like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping A range of wellbeing initiatives and generous parental leave policies Our roles generate a lot of interest and occasionally we need close for applications earlier than originally advertised. So, if you think working with us could be right for you, please apply now and see where an apprenticeship with us can take you! If you have any queries regarding the recruitment process, please email and a member of our team will be happy to help and will reply within 3 working days (Monday - Friday). We understand you will be keen to have your question answered asap, but please be aware that other LBG recruitment mailboxes cannot answer questions related to apprenticeship recruitment. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Employer: AWE Apprenticeship Provider: Multiverse Apprenticeship Programme: Data Fellowship Level 4 Schedule: You will work 9 days over a two week period. Working arrangements are flexible but you will be expected to work between the hours of 7am - 7pm, Mon-Fri (max 8 hours). Start Date: May 2024 About For over 70 years, our team of dedicated professionals have been committed to pushing boundaries, breaking new ground and striving for excellence in everything we do. At our core, we are here to support the UK Government's nuclear defence strategy and we believe in the power of innovation, collaboration and pursuit of excellence to keep our nation safe. Join us and be a part of something truly extraordinary; together, we can make a difference and shape the future of defence and technology. About the Role AWE are looking for apprentices to embark on a thrilling journey that combines your love for engineering principles alongside your passion for dissecting and analysing datasets. Within this dynamic role, you will be at the forefront of cutting-edge technology and actively contribute to transforming raw data into valuable insights that drive innovation and shape the future of our industry! You will actively be working alongside and supporting our senior leaders using your new data skills to trail blaze improvements in our internal processes, influence our teams and leaders (currently over 2000 people) and support projects valued at billions of pounds. You will be working in one of three teams: Capital Engineering, Production Engineering or Operations. A typical day Attend seminars, talks and our info sessions to better understand our processes and ways of working. Seek out and collect information from various datasets. Use statistical techniques to analyse and interpret datasets and identify any trends, patterns and/or anomalies to uncover valuable insights that drive research and development decisions. Translate your findings into short reports and presentations. Work alongside delivery leads to use data to help us make better and more informed decisions, that either support our current process or identify ways to improve them. Actively participate in meetings bringing your thoughts, questions and ideas to a number of our internal and external stakeholders. Participate in WIGT, our exciting and engaging social resource, which networks our 400 + person wide community of apprentices and graduates. Stakeholder management and engagement. Build your knowledge and credibility by networking with other apprentices and stakeholders. You must have GCSE English & Maths 4-9 (C-A ) or equivalent Skills Needed Great attention to detail Confidence in yourself and the ability to bring your unique thoughts, questions and points of view to a discussion Great listening and communication skills-both written and verbal Ability to work as part of a team Ability to creatively think and effectively interpret information A desire to develop and grow-personally and professionally Self-motivated and resilient, despite setbacks An obvious interest in Data-as a subject and career path for you Single (UK) Nationality and min. of 10 years residency Undergo Security Clearance & Developed Vetting process Perks and benefits Multiverse Community Pension Bike to work scheme Casual dress code Discounts Enhanced parental leave Flexible working hours Mentor scheme On-site games On-site showers Social events Volunteering
Apr 18, 2024
Full time
Employer: AWE Apprenticeship Provider: Multiverse Apprenticeship Programme: Data Fellowship Level 4 Schedule: You will work 9 days over a two week period. Working arrangements are flexible but you will be expected to work between the hours of 7am - 7pm, Mon-Fri (max 8 hours). Start Date: May 2024 About For over 70 years, our team of dedicated professionals have been committed to pushing boundaries, breaking new ground and striving for excellence in everything we do. At our core, we are here to support the UK Government's nuclear defence strategy and we believe in the power of innovation, collaboration and pursuit of excellence to keep our nation safe. Join us and be a part of something truly extraordinary; together, we can make a difference and shape the future of defence and technology. About the Role AWE are looking for apprentices to embark on a thrilling journey that combines your love for engineering principles alongside your passion for dissecting and analysing datasets. Within this dynamic role, you will be at the forefront of cutting-edge technology and actively contribute to transforming raw data into valuable insights that drive innovation and shape the future of our industry! You will actively be working alongside and supporting our senior leaders using your new data skills to trail blaze improvements in our internal processes, influence our teams and leaders (currently over 2000 people) and support projects valued at billions of pounds. You will be working in one of three teams: Capital Engineering, Production Engineering or Operations. A typical day Attend seminars, talks and our info sessions to better understand our processes and ways of working. Seek out and collect information from various datasets. Use statistical techniques to analyse and interpret datasets and identify any trends, patterns and/or anomalies to uncover valuable insights that drive research and development decisions. Translate your findings into short reports and presentations. Work alongside delivery leads to use data to help us make better and more informed decisions, that either support our current process or identify ways to improve them. Actively participate in meetings bringing your thoughts, questions and ideas to a number of our internal and external stakeholders. Participate in WIGT, our exciting and engaging social resource, which networks our 400 + person wide community of apprentices and graduates. Stakeholder management and engagement. Build your knowledge and credibility by networking with other apprentices and stakeholders. You must have GCSE English & Maths 4-9 (C-A ) or equivalent Skills Needed Great attention to detail Confidence in yourself and the ability to bring your unique thoughts, questions and points of view to a discussion Great listening and communication skills-both written and verbal Ability to work as part of a team Ability to creatively think and effectively interpret information A desire to develop and grow-personally and professionally Self-motivated and resilient, despite setbacks An obvious interest in Data-as a subject and career path for you Single (UK) Nationality and min. of 10 years residency Undergo Security Clearance & Developed Vetting process Perks and benefits Multiverse Community Pension Bike to work scheme Casual dress code Discounts Enhanced parental leave Flexible working hours Mentor scheme On-site games On-site showers Social events Volunteering
Fancy some spare cash in 2024? Jump on board with Cashback.co.uk! Use your smartphone, laptop or tablet in the comfort of your own home and earn by completing online tasks, participating in free trials, or taking surveys for top UK brands. Designed to be done in your own time, there's no limit to time or earnings, so keep coming back to tot up your total. Once you're ready to cash out, do so through bank transfer or PayPal. Use your money for holidays, bills or anything you fancy! We're not just any platform. Cashback.co.uk was crowned as the 'Highly Commended Cashback Site of the Year' at the prestigious MoneyFacts Consumer Awards 2023. Since our launch in October 2021, we have proudly distributed over a whopping £1.4 million to our members! With excellent customer support and clear step-by-steps for each and every task, seize the opportunity to earn rewards and cash online. Go remote, start immediately and don't worry about experience - we're all about enthusiasm and effort here. Start your journey with Cashback.co.uk now. Suitable for full time, part time, evening and weekend workers or anyone who's looking for temporary/extra earnings through remote work. No matter what your role, no previous experience is required to earn money for completing online tasks. Our members come from a variety of backgrounds including retail, admin, education, marketing, finance, customer service and sales. Also stay at home mums, school leavers, students about to graduate and trainee apprenticeships. So whether you're an administrator, receptionist, office worker, PA, carer, cleaner, teacher, delivery driver, supermarket worker or night shift warehouse operative - you'll be in great company. PLEASE NOTE - This position is to earn additional/temporary income, not to replace income of a full-time job. The amount of money you can earn depends on the tasks you choose to complete. Click Apply Now to get started!
Apr 18, 2024
Fancy some spare cash in 2024? Jump on board with Cashback.co.uk! Use your smartphone, laptop or tablet in the comfort of your own home and earn by completing online tasks, participating in free trials, or taking surveys for top UK brands. Designed to be done in your own time, there's no limit to time or earnings, so keep coming back to tot up your total. Once you're ready to cash out, do so through bank transfer or PayPal. Use your money for holidays, bills or anything you fancy! We're not just any platform. Cashback.co.uk was crowned as the 'Highly Commended Cashback Site of the Year' at the prestigious MoneyFacts Consumer Awards 2023. Since our launch in October 2021, we have proudly distributed over a whopping £1.4 million to our members! With excellent customer support and clear step-by-steps for each and every task, seize the opportunity to earn rewards and cash online. Go remote, start immediately and don't worry about experience - we're all about enthusiasm and effort here. Start your journey with Cashback.co.uk now. Suitable for full time, part time, evening and weekend workers or anyone who's looking for temporary/extra earnings through remote work. No matter what your role, no previous experience is required to earn money for completing online tasks. Our members come from a variety of backgrounds including retail, admin, education, marketing, finance, customer service and sales. Also stay at home mums, school leavers, students about to graduate and trainee apprenticeships. So whether you're an administrator, receptionist, office worker, PA, carer, cleaner, teacher, delivery driver, supermarket worker or night shift warehouse operative - you'll be in great company. PLEASE NOTE - This position is to earn additional/temporary income, not to replace income of a full-time job. The amount of money you can earn depends on the tasks you choose to complete. Click Apply Now to get started!
Employer description: The company was founded with a single mission: to change the way IT Services are delivered. We want our clients to feel that they have a truly trusted partner on board with them. Overview: A great opportunity is now available for an enthusiastic person interested in IT to join our successful IT Team. You will support the IT Support Officer in delivering a quality service. The IT Apprentice will be resolving any IT issue in person, over the phone or remotely. Salary: £20,000 - £22,000 per annum. Main responsibilities: Daily monitoring of the helpdesk system and support line Log all support calls in the helpdesk system and pro-actively identify common themes and issues to help team's objective towards continuous improvement Provide 1st line technical support, responding to support queries Take ownership of support issues and seek prompt closure, ensuring all relevant support procedures are followed and documented Promptly escalate more complex calls to the appropriate team member, including where training needs have been identified Install, configure, and deploy new and existing hardware and software, in line with defined procedures Ensuring a prompt response to any technical issue or escalating to a more experienced member of the team Desirable skills: Enthusiasm to work in IT Eexcellent customer service skills are what we are primarily looking for Experience of working in IT services would be an advantage Microsoft Windows 10 experience Personal qualities: Team player Most importantly, we are looking for enthusiam Entry requirements: an A-Level in ICT OR an International Baccalaureate at Level 3 ICT OR an A-Level 3 apprenticeship in a similar subject OR a BTEC Extended Diploma in IT (180 credits) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits / Perks of the job: Friendly atmosphere Supportive training plan for progression 25 days holiday allowance Flexible working can be considered Central location Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Apr 18, 2024
Full time
Employer description: The company was founded with a single mission: to change the way IT Services are delivered. We want our clients to feel that they have a truly trusted partner on board with them. Overview: A great opportunity is now available for an enthusiastic person interested in IT to join our successful IT Team. You will support the IT Support Officer in delivering a quality service. The IT Apprentice will be resolving any IT issue in person, over the phone or remotely. Salary: £20,000 - £22,000 per annum. Main responsibilities: Daily monitoring of the helpdesk system and support line Log all support calls in the helpdesk system and pro-actively identify common themes and issues to help team's objective towards continuous improvement Provide 1st line technical support, responding to support queries Take ownership of support issues and seek prompt closure, ensuring all relevant support procedures are followed and documented Promptly escalate more complex calls to the appropriate team member, including where training needs have been identified Install, configure, and deploy new and existing hardware and software, in line with defined procedures Ensuring a prompt response to any technical issue or escalating to a more experienced member of the team Desirable skills: Enthusiasm to work in IT Eexcellent customer service skills are what we are primarily looking for Experience of working in IT services would be an advantage Microsoft Windows 10 experience Personal qualities: Team player Most importantly, we are looking for enthusiam Entry requirements: an A-Level in ICT OR an International Baccalaureate at Level 3 ICT OR an A-Level 3 apprenticeship in a similar subject OR a BTEC Extended Diploma in IT (180 credits) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits / Perks of the job: Friendly atmosphere Supportive training plan for progression 25 days holiday allowance Flexible working can be considered Central location Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Employer description: Link Scheme Ltd is the operator of the LINK system as set out in the Financial Services (Banking Reform) Act 2013. It works with the Payments Systems Regulator (PSR) to achieve its core objectives of promoting innovation and competition in LINK and furthering the interests of people and businesses that use LINK. Overview: The IT Systems Coordinator Apprentice role presents an exciting opportunity to grow and contribute within our dynamic Information Technology team at Link Scheme. As an apprentice, you'll collaborate closely with our Information Technology Manager and their team to ensure the smooth operation, configuration, and security of technology across our corporate networks. You'll receive a formal qualification in IT support (cloud network specialist) Level (3) with an industry leading education specialist QA. This training will be provided in a virtual classroom basis. The role: Your responsibilities will span helping to oversee the entire corporate network, including the development and enforcement of operational policies and procedures. We're looking for someone eager to learn various IT disciplines to meet our evolving demands. Additionally, you'll be tasked with managing assets in our company's Configuration Management Database (CMDB) software and utilizing our IT Service Management (ITSM) system to log support incidents and requests efficiently. Salary: £22,000 per annum. Duties: While the role encompasses a variety of tasks, the successful candidate will be expected to learn how to provide day-to-day support while managing role responsibilities, including: Assist in troubleshooting on site or remote, technical issues and provide timely resolutions to ensure minimal disruption to operations. Assist maintaining and monitoring Tech team communication channels making sure requests for assistance are acknowledged, recorded and dealt with in a timely manner. Managing and maintaining various IT systems and platforms. Providing front line IT support to LSHL employees. Assist managing the onsite corporate network hardware and infrastructure. Assist IT Manager and IT systems coordinator creating, implementing and maintaining Corporate IT policies and procedures. Understand technology lifecycle planning assisting in maintaining a reliable and secure corporate IT network. Develop strong corporate relationships to assess colleagues and stakeholders' technology support and security needs. Help provide assessments and pitches IT equipment and service packages during meetings or presentations. In addition to your regular duties, you'll be required to work in the office 2 to 3 days a week, as necessary, to foster collaboration and address onsite support needs effectively. You may also occasionally attend offsite team or business events, providing opportunities for networking and team building beyond the office environment. Desired skills / qualities: Passion for learning technology Customer service centric Confident Good communication skills Approachable Good attitude Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Working week: Full time - 35 hours per week, Monday to Friday. Hybrid working Benefits: Performance related annual bonus of up to 10% of annual salary. Holiday: 25 days plus bank holidays along with a holiday purchase and buy back scheme of up to 5 days. Pension: 6% employer and 4% employee with the opportunity to contribute more into this through our AVC program. Private Medical Insurance, Single or Family cover. This is a taxable benefit. Private Dental Insurance, Single or Family cover. This is a taxable benefit. Critical Illness Cover, Single. Covered for 2x basic salary. This is a taxable benefit. Group Income Protection. Subject to scheme rules you are entitled to receive 50% of salary after 26 weeks of sick up to a max of 2 years. After this period, if it is agreed the employee cannot return to work a lump sum of x 3 salary is paid. Group Life Assurance. You are entitled to receive 4 times your basic gross annual salary. 2 days paid leave per year for volunteering opportunities. Employee wellbeing programme including EAP programme, free eye tests, annual health checkup. We are developing the programme and there will be more things to come. Free onsite parking and free onsite charging for anyone who has an electric or hybrid vehicle. Future prospects: You can continue your professional development and will be offered a full time role & become an IT assistant coordinator after successfully completing the apprenticeship. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Apr 18, 2024
Full time
Employer description: Link Scheme Ltd is the operator of the LINK system as set out in the Financial Services (Banking Reform) Act 2013. It works with the Payments Systems Regulator (PSR) to achieve its core objectives of promoting innovation and competition in LINK and furthering the interests of people and businesses that use LINK. Overview: The IT Systems Coordinator Apprentice role presents an exciting opportunity to grow and contribute within our dynamic Information Technology team at Link Scheme. As an apprentice, you'll collaborate closely with our Information Technology Manager and their team to ensure the smooth operation, configuration, and security of technology across our corporate networks. You'll receive a formal qualification in IT support (cloud network specialist) Level (3) with an industry leading education specialist QA. This training will be provided in a virtual classroom basis. The role: Your responsibilities will span helping to oversee the entire corporate network, including the development and enforcement of operational policies and procedures. We're looking for someone eager to learn various IT disciplines to meet our evolving demands. Additionally, you'll be tasked with managing assets in our company's Configuration Management Database (CMDB) software and utilizing our IT Service Management (ITSM) system to log support incidents and requests efficiently. Salary: £22,000 per annum. Duties: While the role encompasses a variety of tasks, the successful candidate will be expected to learn how to provide day-to-day support while managing role responsibilities, including: Assist in troubleshooting on site or remote, technical issues and provide timely resolutions to ensure minimal disruption to operations. Assist maintaining and monitoring Tech team communication channels making sure requests for assistance are acknowledged, recorded and dealt with in a timely manner. Managing and maintaining various IT systems and platforms. Providing front line IT support to LSHL employees. Assist managing the onsite corporate network hardware and infrastructure. Assist IT Manager and IT systems coordinator creating, implementing and maintaining Corporate IT policies and procedures. Understand technology lifecycle planning assisting in maintaining a reliable and secure corporate IT network. Develop strong corporate relationships to assess colleagues and stakeholders' technology support and security needs. Help provide assessments and pitches IT equipment and service packages during meetings or presentations. In addition to your regular duties, you'll be required to work in the office 2 to 3 days a week, as necessary, to foster collaboration and address onsite support needs effectively. You may also occasionally attend offsite team or business events, providing opportunities for networking and team building beyond the office environment. Desired skills / qualities: Passion for learning technology Customer service centric Confident Good communication skills Approachable Good attitude Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Working week: Full time - 35 hours per week, Monday to Friday. Hybrid working Benefits: Performance related annual bonus of up to 10% of annual salary. Holiday: 25 days plus bank holidays along with a holiday purchase and buy back scheme of up to 5 days. Pension: 6% employer and 4% employee with the opportunity to contribute more into this through our AVC program. Private Medical Insurance, Single or Family cover. This is a taxable benefit. Private Dental Insurance, Single or Family cover. This is a taxable benefit. Critical Illness Cover, Single. Covered for 2x basic salary. This is a taxable benefit. Group Income Protection. Subject to scheme rules you are entitled to receive 50% of salary after 26 weeks of sick up to a max of 2 years. After this period, if it is agreed the employee cannot return to work a lump sum of x 3 salary is paid. Group Life Assurance. You are entitled to receive 4 times your basic gross annual salary. 2 days paid leave per year for volunteering opportunities. Employee wellbeing programme including EAP programme, free eye tests, annual health checkup. We are developing the programme and there will be more things to come. Free onsite parking and free onsite charging for anyone who has an electric or hybrid vehicle. Future prospects: You can continue your professional development and will be offered a full time role & become an IT assistant coordinator after successfully completing the apprenticeship. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Employer Description: Edenseven is a Management Consultancy which exists to help make the world a better place by linking technology understanding and market experience to enable companies to tackle climate change whilst achieving sustainable growth. Junior Data Analyst Responsible for assisting in the collection, organisation, and analysis of data to support business decision-making. Working closely with our senior data analysts and other stakeholders to understand data requirements, develop data models, and generate insights. Specific responsibilities include: Assist in data collection, cleaning, and pre-processing. Support in developing, testing, and maintaining data models. Create data visualizations to communicate insights. Assist in interpreting data and presenting findings to stakeholders. Participate in data quality assurance processes to ensure accuracy and consistency. Help maintain databases and data systems. Collaborate with senior data analysts and other team members to meet project objectives. Stay updated on industry trends and best practices in data analysis. Contribute to improving data analysis processes and methodologies within the organization. Attributes: Passion for data Positive mental attitude Willing to go the extra mile. Analytical minded Driven Entry Requirements: Standard Entry: Level 3 qualification (apprenticeship/A-levels/BTEC, etc) OR equivalent work experience (typically two years in a relevant role) Plus: 5 GCSEs, including English and Maths at Grade 4 (C) or above Experience with using Excel and Microsoft products (or similar) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Benefits: Coffee machine Relax attire. Pension Hybrid working Future Prospects: Possibility of full time employment Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Apr 18, 2024
Full time
Employer Description: Edenseven is a Management Consultancy which exists to help make the world a better place by linking technology understanding and market experience to enable companies to tackle climate change whilst achieving sustainable growth. Junior Data Analyst Responsible for assisting in the collection, organisation, and analysis of data to support business decision-making. Working closely with our senior data analysts and other stakeholders to understand data requirements, develop data models, and generate insights. Specific responsibilities include: Assist in data collection, cleaning, and pre-processing. Support in developing, testing, and maintaining data models. Create data visualizations to communicate insights. Assist in interpreting data and presenting findings to stakeholders. Participate in data quality assurance processes to ensure accuracy and consistency. Help maintain databases and data systems. Collaborate with senior data analysts and other team members to meet project objectives. Stay updated on industry trends and best practices in data analysis. Contribute to improving data analysis processes and methodologies within the organization. Attributes: Passion for data Positive mental attitude Willing to go the extra mile. Analytical minded Driven Entry Requirements: Standard Entry: Level 3 qualification (apprenticeship/A-levels/BTEC, etc) OR equivalent work experience (typically two years in a relevant role) Plus: 5 GCSEs, including English and Maths at Grade 4 (C) or above Experience with using Excel and Microsoft products (or similar) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Benefits: Coffee machine Relax attire. Pension Hybrid working Future Prospects: Possibility of full time employment Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Overview Are you a Project Manager looking for your next challenge? Could you help drive us toward our centre of excellence? The role of Project Manager will be to be the point of contact for multiple change projects across the business. Project management responsibilities include the coordination of projects on time and within scope of business ability and resource. You will oversee all aspects of dedicated projects, setting deadlines, assign responsibilities, and monitor and summarise progress of projects when required. You will be required to support the Project and change team with project admin and create packs and templates for any book of work activities. The successful candidate will report into the Change Lead to ensure deliverables fall within the applicable Book of Work activities against the company strategy. You will coordinate with all departments to ensure all aspects of projects are achievable against the current work in flight and support with planning and scheduling of projects to achieve success. Responsibilities The Role: Coordinate internal resources and third parties/vendors for the flawless execution of multiple projects. Support the Change lead to ensure that projects are delivered on-time, within scope and within budget. Use your skills to develop colleagues into performance driven mindset to ensure projects land well and are embedded into the business operation. Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility. Ensure resource availability and allocation. Develop a detailed project plans to monitor and track progress. Manage changes to the project scope, project schedule, and project costs using an agile technique to enhance results on a progressive scale. Manage a relationship between relevant stakeholders on behalf of the business area. Manage and eliminate risk. Create and maintain comprehensive project documentation. Track project performance, specifically to analyse the successful completion of short and long-term goals. Use and continually develop leadership skills. Perform other related duties as assigned. Develop delivery data on spreadsheets, diagrams and process maps to document needs. Qualifications Desirable qualifications and experience: Experience with project activity and managing multiple work streams Excellent stakeholder management and internal communication skills Excellent written and verbal communication skills Strong organisational skills including attention to detail Willing to learn and develop new skills in a fast-paced environment Prince 2 qualification (preferred but not required) Skills: Process Improvement Planning Performance Management Verbal Communication Written Communication Leadership Detail-Oriented Risk Management Critical Thinking Communication Problem Solving Analytical Skills Who are Solus and what can they do for you? Solus is one of the largest body repair groups in the country, employing over 900 expert people across 25 UK locations and have repaired over 700,000 vehicles in the last 15 years. A competitive bonus scheme Group income protection with access to a GP and medical advice 24 hours per day for yourself and your family Our excellent benefits and rewards packages Competitive employer matched pension contributions Discounts on Aviva products and services Savings and benefits schemes Discounts and schemes for electric vehicle purchase for all employees Holding several main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields Links with Thatcham to get the best products and training here in the UK We have a variety of locations, hours and working patterns to suit our customers, business, and you. We interview every disabled applicant who meets the minimum criteria for the job. Excited but not sure you tick every box? We are inclusive - we want applications from people with diverse backgrounds and experiences. We are looking for individuals who can grow and support our business and we expect to do the same for you. We recognise that we can only achieve our vision with the dedication and collaboration of our specialists. This is an excellent time to join a rapidly growing business and help us to shape the future. What next? Please apply online and our recruitment team will be in contact within 7 days
Apr 18, 2024
Full time
Overview Are you a Project Manager looking for your next challenge? Could you help drive us toward our centre of excellence? The role of Project Manager will be to be the point of contact for multiple change projects across the business. Project management responsibilities include the coordination of projects on time and within scope of business ability and resource. You will oversee all aspects of dedicated projects, setting deadlines, assign responsibilities, and monitor and summarise progress of projects when required. You will be required to support the Project and change team with project admin and create packs and templates for any book of work activities. The successful candidate will report into the Change Lead to ensure deliverables fall within the applicable Book of Work activities against the company strategy. You will coordinate with all departments to ensure all aspects of projects are achievable against the current work in flight and support with planning and scheduling of projects to achieve success. Responsibilities The Role: Coordinate internal resources and third parties/vendors for the flawless execution of multiple projects. Support the Change lead to ensure that projects are delivered on-time, within scope and within budget. Use your skills to develop colleagues into performance driven mindset to ensure projects land well and are embedded into the business operation. Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility. Ensure resource availability and allocation. Develop a detailed project plans to monitor and track progress. Manage changes to the project scope, project schedule, and project costs using an agile technique to enhance results on a progressive scale. Manage a relationship between relevant stakeholders on behalf of the business area. Manage and eliminate risk. Create and maintain comprehensive project documentation. Track project performance, specifically to analyse the successful completion of short and long-term goals. Use and continually develop leadership skills. Perform other related duties as assigned. Develop delivery data on spreadsheets, diagrams and process maps to document needs. Qualifications Desirable qualifications and experience: Experience with project activity and managing multiple work streams Excellent stakeholder management and internal communication skills Excellent written and verbal communication skills Strong organisational skills including attention to detail Willing to learn and develop new skills in a fast-paced environment Prince 2 qualification (preferred but not required) Skills: Process Improvement Planning Performance Management Verbal Communication Written Communication Leadership Detail-Oriented Risk Management Critical Thinking Communication Problem Solving Analytical Skills Who are Solus and what can they do for you? Solus is one of the largest body repair groups in the country, employing over 900 expert people across 25 UK locations and have repaired over 700,000 vehicles in the last 15 years. A competitive bonus scheme Group income protection with access to a GP and medical advice 24 hours per day for yourself and your family Our excellent benefits and rewards packages Competitive employer matched pension contributions Discounts on Aviva products and services Savings and benefits schemes Discounts and schemes for electric vehicle purchase for all employees Holding several main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields Links with Thatcham to get the best products and training here in the UK We have a variety of locations, hours and working patterns to suit our customers, business, and you. We interview every disabled applicant who meets the minimum criteria for the job. Excited but not sure you tick every box? We are inclusive - we want applications from people with diverse backgrounds and experiences. We are looking for individuals who can grow and support our business and we expect to do the same for you. We recognise that we can only achieve our vision with the dedication and collaboration of our specialists. This is an excellent time to join a rapidly growing business and help us to shape the future. What next? Please apply online and our recruitment team will be in contact within 7 days
Norton Rose Fulbright Llp
Newcastle Upon Tyne, Tyne And Wear
Practice Group / Department: IT Regional - Service Desk Management - Newcastle Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world's preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our expansion will mean little unless it is underpinned by truly global collaboration and we understand that pioneering work only takes place when our people have room to move and think beyond boundaries. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. The Team The Service Desk is part of the EMEA Service Delivery Team and provides a single point of contact for both our London and International Offices. The key focus of the team is to deliver a world class IT service to the business. The Role Reporting to the Service Desk Manager, this role requires a proactive, well-organised, self-motivated individual. The role holder must have excellent written and verbal communication skills, as there will be interaction with the business and internal IT stakeholders at all levels. Technical expertise is also required as the expectation will be that you are part of the team actively assisting in resolving issues as well as your leadership responsibilities. The role will involve but is not limited to the following: Team Management: Ensuring that your team rota is managed, and the appropriate number of staff are onsite at the prescribed times. Taking joint responsibility with the Service Desk Team Leader (Desktop Support and User Admin) in the absence of the Service Desk Manager Assist in the implementation of and adherence to ITIL processes and best practices within the Service Desk Assisting in measuring and reporting on KPIs and SLAs for your team Leading the First Line Team: Ensuring that trend analysis and potential problem areas are correctly being identified and reported by your team Ensuring regular one to ones are held with these teams to discuss monthly performance, address any training needs and review status of yearly Objectives and providing the Service Desk Manager with a monthly overview of these sessions Ensuring that there is sufficient cover on the desk in 1st Line on a daily basis Monitoring the ServiceNow call queues to ensure that all tickets are handed within SLA and to the appropriate standards. Escalation Point: Initial escalation point for customer escalations Part of the internal Service Desk escalation team, acting as a technical point of contact for the Service Desk Analysts, Senior Service Desk Analysts and Apprentices Process Management: Identifying service improvement initiatives for the Service Desk and ensuring these are documented, reported up and adhered to by the Service Desk Assist the Service Desk Manager with the creation of, maintenance of and distribution of all Service Desk Processes Quality Management: Identifying any ticket quality issues within the team by way of a monthly review, creating reports on each team member's performance, and ensuring that any issues are acted upon quickly and efficiently Ensure that the monthly reporting regarding Quality Management is available to the Service Desk Manager and EMEA Service Delivery Manager on a monthly basis Major Incident Management: Together with the Service Desk Manager (Desktop Support), take ownership of the Major Incident process during office hours, ensuring that all aspects of the process are followed Ensure that the Service Desk are aware of any Major Incidents underway, and potential workarounds for these Skills and Experience Required Proven experience in team supervision, work load prioritization and resource management Quantifiable experience in the following ITIL service management disciplines: Incident, Major Incident and Request Fulfilment Some experience of the ITIL Problem and Change disciplines. Ability to manage personal and team workloads (including management of team rotas) Proven ability to be able to measure and monitor the team's operational performance through agreed KPIs. Providing management reports for the Service Desk Manager/Customer Services Manager on both team and individual analyst performance Significant experience working with high profile, VIP customers, in a demanding and time critical environment The role requires the proven ability to prioritise personal and team workloads to meet daily, changing, business requirements. The candidate will play a very active role in the day to day 'business as usual' co-ordination of the team. The ability to re-prioritise team and personal workloads as required throughout the day is essential. Candidates must have knowledge of supporting the majority of the following: Microsoft Windows 10 and Windows 11 Microsoft Office 365 or above Signify/RSA tokens and software tokens iPhone devices - configuring and troubleshooting Printing solutions (desktop and MFD) Active Directory Dealroom / File transfer solutions Mimecast email management NexThink experience preferred Worksite DMS (or other Document Management Systems) Document Management tools Expert, CMS, Interaction Encryption software Shift information The EMEA Service Desk provide support from 8am-8pm Monday to Friday on a shift basis. Between the Service Desk Team Leaders, onsite leadership support is expected between 8am and 8pm. Diversity, Equity and Inclusion To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people's health and overall wellbeing. Find more about Diversity, Equity and Inclusion here. We a
Apr 18, 2024
Full time
Practice Group / Department: IT Regional - Service Desk Management - Newcastle Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world's preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our expansion will mean little unless it is underpinned by truly global collaboration and we understand that pioneering work only takes place when our people have room to move and think beyond boundaries. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. The Team The Service Desk is part of the EMEA Service Delivery Team and provides a single point of contact for both our London and International Offices. The key focus of the team is to deliver a world class IT service to the business. The Role Reporting to the Service Desk Manager, this role requires a proactive, well-organised, self-motivated individual. The role holder must have excellent written and verbal communication skills, as there will be interaction with the business and internal IT stakeholders at all levels. Technical expertise is also required as the expectation will be that you are part of the team actively assisting in resolving issues as well as your leadership responsibilities. The role will involve but is not limited to the following: Team Management: Ensuring that your team rota is managed, and the appropriate number of staff are onsite at the prescribed times. Taking joint responsibility with the Service Desk Team Leader (Desktop Support and User Admin) in the absence of the Service Desk Manager Assist in the implementation of and adherence to ITIL processes and best practices within the Service Desk Assisting in measuring and reporting on KPIs and SLAs for your team Leading the First Line Team: Ensuring that trend analysis and potential problem areas are correctly being identified and reported by your team Ensuring regular one to ones are held with these teams to discuss monthly performance, address any training needs and review status of yearly Objectives and providing the Service Desk Manager with a monthly overview of these sessions Ensuring that there is sufficient cover on the desk in 1st Line on a daily basis Monitoring the ServiceNow call queues to ensure that all tickets are handed within SLA and to the appropriate standards. Escalation Point: Initial escalation point for customer escalations Part of the internal Service Desk escalation team, acting as a technical point of contact for the Service Desk Analysts, Senior Service Desk Analysts and Apprentices Process Management: Identifying service improvement initiatives for the Service Desk and ensuring these are documented, reported up and adhered to by the Service Desk Assist the Service Desk Manager with the creation of, maintenance of and distribution of all Service Desk Processes Quality Management: Identifying any ticket quality issues within the team by way of a monthly review, creating reports on each team member's performance, and ensuring that any issues are acted upon quickly and efficiently Ensure that the monthly reporting regarding Quality Management is available to the Service Desk Manager and EMEA Service Delivery Manager on a monthly basis Major Incident Management: Together with the Service Desk Manager (Desktop Support), take ownership of the Major Incident process during office hours, ensuring that all aspects of the process are followed Ensure that the Service Desk are aware of any Major Incidents underway, and potential workarounds for these Skills and Experience Required Proven experience in team supervision, work load prioritization and resource management Quantifiable experience in the following ITIL service management disciplines: Incident, Major Incident and Request Fulfilment Some experience of the ITIL Problem and Change disciplines. Ability to manage personal and team workloads (including management of team rotas) Proven ability to be able to measure and monitor the team's operational performance through agreed KPIs. Providing management reports for the Service Desk Manager/Customer Services Manager on both team and individual analyst performance Significant experience working with high profile, VIP customers, in a demanding and time critical environment The role requires the proven ability to prioritise personal and team workloads to meet daily, changing, business requirements. The candidate will play a very active role in the day to day 'business as usual' co-ordination of the team. The ability to re-prioritise team and personal workloads as required throughout the day is essential. Candidates must have knowledge of supporting the majority of the following: Microsoft Windows 10 and Windows 11 Microsoft Office 365 or above Signify/RSA tokens and software tokens iPhone devices - configuring and troubleshooting Printing solutions (desktop and MFD) Active Directory Dealroom / File transfer solutions Mimecast email management NexThink experience preferred Worksite DMS (or other Document Management Systems) Document Management tools Expert, CMS, Interaction Encryption software Shift information The EMEA Service Desk provide support from 8am-8pm Monday to Friday on a shift basis. Between the Service Desk Team Leaders, onsite leadership support is expected between 8am and 8pm. Diversity, Equity and Inclusion To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people's health and overall wellbeing. Find more about Diversity, Equity and Inclusion here. We a
Do you want to expand your IT career within a join an new and exciting company. Are you an experienced IT Helpdesk First Line Support? Do you have the skills to play an important role in providing technical assistance and support to end-users within our organization? Do you have experience to be the initial point of contact for all IT-related inquiries and issues, ranging from hardware and software problems to network and connectivity issues. Your primary objective will be to resolve technical problems promptly and efficiently while delivering exceptional customer service. What can you expect in the role of First line IT Helpdesk First Point of Contact, Serve as the initial point of contact for all IT-related inquiries and technical support requests from end-users via various channels such as phone calls, emails, and ticketing systems. Technical Troubleshooting, Diagnose and resolve hardware, software, network, and connectivity issues reported by end-users in a timely and efficient manner. This includes troubleshooting desktops, laptops, printers, mobile devices, and other IT peripherals. Issue Escalation, escalate unresolved technical issues to the appropriate IT support teams (Second Line Support, System Administrators, etc.) while ensuring proper documentation of troubleshooting steps and actions taken. User Account Management, assist with user account administration tasks, including creating, modifying, and disabling user accounts, resetting passwords, and granting access permissions based on established security protocols. Software Installation and Configuration Install, configure, and update software applications on end-user devices according to organizational guidelines and software licensing agreements. Hardware Maintenance, perform routine maintenance tasks on IT hardware, such as desktops, laptops, and printers, including hardware upgrades, replacements, and preventive maintenance activities. Documentation and Knowledge Sharing, maintain accurate records of IT support requests, incidents, and resolutions in the ticketing system. Document troubleshooting procedures, FAQs, and knowledge base articles to facilitate efficient problem resolution and knowledge sharing among the IT support team and end-users. Training and User Education, provide basic training and guidance to end-users on the use of IT systems, software applications, and best practices for IT security and data protection. Compliance and Security, adhere to organizational policies, procedures, and security standards to ensure the confidentiality, integrity, and availability of IT systems and data. Assist in enforcing compliance with IT Procurement, IT security policies and regulations. Asset Management keep record of distributed IT, IT related equipment and keep HR in copy. Support of Global office network providing support as described above to BEYONDs other staff outside of the UK office remotely when necessary. What experience do you need to work as a First line IT Helpdesk Degree level education or completion of relevant apprenticeship and/or industry-standard certifications similar to CompTIA A+ will be considered. Proven experience in providing technical support in a helpdesk or service desk environment. Strong knowledge of Microsoft Windows and Office 365 Suite, as well as common business applications and productivity tools. Familiarity with ITIL (Information Technology Infrastructure Library) framework and best practices for IT service management. You will be required to assist with ad-hoc tasks if and when required. The nature of these events is such that it may be necessary to amend or add to your responsibilities as we get closer to major events and you will be required to perform any task that is allocated to you, specific to the projects at hand Excellent communication skills with the ability to explain technical concepts to non-technical users effectively. Strong problem-solving and troubleshooting skills with a customer focused approach. Ability to work independently and collaboratively in a fast-paced environment. IT certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent (desired). Knowledge of remote desktop support tools and remote assistance techniques. What do you get in return as a First Line Help Desk support Working hours are 09.00 - 18.00 (Monday-Friday) however alternative hours can be agreed subject to line manager approval. Competitive salary 25K-30K 25 Days Holidays + Bank Holidays 12 month fixed term contract Life insurance Pension contribution On site parking 1 day a week working from home
Apr 18, 2024
Full time
Do you want to expand your IT career within a join an new and exciting company. Are you an experienced IT Helpdesk First Line Support? Do you have the skills to play an important role in providing technical assistance and support to end-users within our organization? Do you have experience to be the initial point of contact for all IT-related inquiries and issues, ranging from hardware and software problems to network and connectivity issues. Your primary objective will be to resolve technical problems promptly and efficiently while delivering exceptional customer service. What can you expect in the role of First line IT Helpdesk First Point of Contact, Serve as the initial point of contact for all IT-related inquiries and technical support requests from end-users via various channels such as phone calls, emails, and ticketing systems. Technical Troubleshooting, Diagnose and resolve hardware, software, network, and connectivity issues reported by end-users in a timely and efficient manner. This includes troubleshooting desktops, laptops, printers, mobile devices, and other IT peripherals. Issue Escalation, escalate unresolved technical issues to the appropriate IT support teams (Second Line Support, System Administrators, etc.) while ensuring proper documentation of troubleshooting steps and actions taken. User Account Management, assist with user account administration tasks, including creating, modifying, and disabling user accounts, resetting passwords, and granting access permissions based on established security protocols. Software Installation and Configuration Install, configure, and update software applications on end-user devices according to organizational guidelines and software licensing agreements. Hardware Maintenance, perform routine maintenance tasks on IT hardware, such as desktops, laptops, and printers, including hardware upgrades, replacements, and preventive maintenance activities. Documentation and Knowledge Sharing, maintain accurate records of IT support requests, incidents, and resolutions in the ticketing system. Document troubleshooting procedures, FAQs, and knowledge base articles to facilitate efficient problem resolution and knowledge sharing among the IT support team and end-users. Training and User Education, provide basic training and guidance to end-users on the use of IT systems, software applications, and best practices for IT security and data protection. Compliance and Security, adhere to organizational policies, procedures, and security standards to ensure the confidentiality, integrity, and availability of IT systems and data. Assist in enforcing compliance with IT Procurement, IT security policies and regulations. Asset Management keep record of distributed IT, IT related equipment and keep HR in copy. Support of Global office network providing support as described above to BEYONDs other staff outside of the UK office remotely when necessary. What experience do you need to work as a First line IT Helpdesk Degree level education or completion of relevant apprenticeship and/or industry-standard certifications similar to CompTIA A+ will be considered. Proven experience in providing technical support in a helpdesk or service desk environment. Strong knowledge of Microsoft Windows and Office 365 Suite, as well as common business applications and productivity tools. Familiarity with ITIL (Information Technology Infrastructure Library) framework and best practices for IT service management. You will be required to assist with ad-hoc tasks if and when required. The nature of these events is such that it may be necessary to amend or add to your responsibilities as we get closer to major events and you will be required to perform any task that is allocated to you, specific to the projects at hand Excellent communication skills with the ability to explain technical concepts to non-technical users effectively. Strong problem-solving and troubleshooting skills with a customer focused approach. Ability to work independently and collaboratively in a fast-paced environment. IT certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent (desired). Knowledge of remote desktop support tools and remote assistance techniques. What do you get in return as a First Line Help Desk support Working hours are 09.00 - 18.00 (Monday-Friday) however alternative hours can be agreed subject to line manager approval. Competitive salary 25K-30K 25 Days Holidays + Bank Holidays 12 month fixed term contract Life insurance Pension contribution On site parking 1 day a week working from home
We're a local housing association that's passionate about tackling the housing shortage in the East of England. We provide warm, safe and affordable homes. But we don't stop there. We offer a wide range of support and services to help our customers and their communities to thrive. We want to be an organisation that cares about our customers and communities and is determined to make a difference. We'll be bold and open-minded in our pursuit of solutions to help people transform their lives. What you'll be doing We are looking for a Senior Data and Insights Business Partner to partner with directorates to create and implement a high-quality, responsive, and efficient information service, including designing and delivering data and insights road maps for the business. Working closely with the functions giving expert advice, challenge and specialist knowledge on all things data and insight related and supporting the business to use data to make decision. Lead on the design and delivery of reporting programmes and solutions, aligned with corporate strategies and directorate objectives. Lead the Business Partners and Data Science Apprentices in supporting the business by delivering a high-quality Data and Insights service. Develop and implement comprehensible communication tools and techniques to ensure that complex data information is understood by a range of non-specialist audiences. Resolve highly complex information problems and provide expert guidance when required for team colleagues and stakeholders. Ascertain requirements from stakeholders and interpret them to provide technical specifications for the Data and Insights team. Requirements What we're looking for Extensive experience in data insights and/or performance arena. Experience of leading an analytical team. Experience in designing and delivering reporting solutions. Working with and delivering analyses to senior stakeholders. Extensive experience of SQL and Power BI. Committed to equality of opportunity, we welcome applications from all sections of the community. Applications for job share and part-time working will be considered on a business needs basis. Wellbeing is a priority for us, and we aim to help our employees achieve a successful work/life balance and have adopted an agile working style. We host a range of learning activities to develop our people, support their career aspirations and professional qualifications. We encourage employee participation on all levels and we're always open to new ideas or ways of working. Benefits The salary for this post will be £65,000 Per Annum Learning and development opportunities Healthcare cash plan Robust employee reward and recognition programme Free and confidential Employee Assistance Programme CHParticipate volunteering programme Competitive pension scheme 25 days annual leave per annum, plus bank holidays and 3 extra days between Christmas and New Year. 37 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at CHP. We value our people and listen to feedback to ensure we are a great place to work and are able to attract and develop the careers of the best talent in the market.
Apr 18, 2024
Full time
We're a local housing association that's passionate about tackling the housing shortage in the East of England. We provide warm, safe and affordable homes. But we don't stop there. We offer a wide range of support and services to help our customers and their communities to thrive. We want to be an organisation that cares about our customers and communities and is determined to make a difference. We'll be bold and open-minded in our pursuit of solutions to help people transform their lives. What you'll be doing We are looking for a Senior Data and Insights Business Partner to partner with directorates to create and implement a high-quality, responsive, and efficient information service, including designing and delivering data and insights road maps for the business. Working closely with the functions giving expert advice, challenge and specialist knowledge on all things data and insight related and supporting the business to use data to make decision. Lead on the design and delivery of reporting programmes and solutions, aligned with corporate strategies and directorate objectives. Lead the Business Partners and Data Science Apprentices in supporting the business by delivering a high-quality Data and Insights service. Develop and implement comprehensible communication tools and techniques to ensure that complex data information is understood by a range of non-specialist audiences. Resolve highly complex information problems and provide expert guidance when required for team colleagues and stakeholders. Ascertain requirements from stakeholders and interpret them to provide technical specifications for the Data and Insights team. Requirements What we're looking for Extensive experience in data insights and/or performance arena. Experience of leading an analytical team. Experience in designing and delivering reporting solutions. Working with and delivering analyses to senior stakeholders. Extensive experience of SQL and Power BI. Committed to equality of opportunity, we welcome applications from all sections of the community. Applications for job share and part-time working will be considered on a business needs basis. Wellbeing is a priority for us, and we aim to help our employees achieve a successful work/life balance and have adopted an agile working style. We host a range of learning activities to develop our people, support their career aspirations and professional qualifications. We encourage employee participation on all levels and we're always open to new ideas or ways of working. Benefits The salary for this post will be £65,000 Per Annum Learning and development opportunities Healthcare cash plan Robust employee reward and recognition programme Free and confidential Employee Assistance Programme CHParticipate volunteering programme Competitive pension scheme 25 days annual leave per annum, plus bank holidays and 3 extra days between Christmas and New Year. 37 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at CHP. We value our people and listen to feedback to ensure we are a great place to work and are able to attract and develop the careers of the best talent in the market.