ABOUT US The Woodland Trust is the UK’s leading woodland conservation charity. We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.
THE ROLE The Chief Technology Officer will lead the Digital Enablement team, responsible for the planning and delivery of our long-term technology strategy, which underpins delivery of the Trust’s broader strategic goals. You’ll be in the driving seat of our digital transformation through Microsoft Dynamics, Dataverse and beyond, and you’ll manage our technology operations and projects, mitigating risks and managing budgets, while looking for opportunities to improve what we do through technical solutions.
THE CANDIDATE With substantial experience of creating a high-performance culture that drives delivery whilst building collaboration, inclusion and continuous improvement, you’ll be an inspirational and compelling expert, with experience of leading change and transformation and an understanding of digital trends and technologies, and how these might relate to the Woodland Trust’s work and vision
You’ll be an experienced Enterprise Architect, able to support, coach, mentor and develop teams to embrace new ways of working and the adoption of new technologies. You’ll have detailed knowledge and hands on experience with the Microsoft Cloud Ecosystem, agile product development, and experience in driving innovation in partnership with internal colleagues and external consultants.
Our Organisational Nature enables us to better understand what it means to be part of the Woodland Trust, empowering us to make an impact, every day. We want you to be able to role model our values; ‘Grow Together’, ‘Focus’, ‘Explore’ and ‘Make it Count’ to ensure each of us plays our part in helping to protect, restore and create our woods and trees.
WHAT YOU CAN EXPECT There’s no other organisation like the Woodland Trust. Joining the team you will be making your contribution to tackling the nature and climate crisis. In return, we recognise and value our people. You'll have our full support, training and opportunities for professional development, along with a contributory pension, life assurance, good holiday allowance and the opportunity to work flexibly from home.
OUR COMMITMENT TO DIVERSITY & INCLUSION At the Woodland Trust, we want to reflect and represent the full richness of diversity in the UK. Fewer of our employees are Black, Asian or minority ethnic; disabled; from lower socio-economic backgrounds or under 25; so we are particularly keen to receive your application if you are from one or more of these groups. We can also discuss anything you may need to achieve your full potential at any stage of the process. We assess your application solely on your demonstrated suitability for the job. Nothing else.
We reserve the right to close this vacancy early if we receive a high volume of suitable applications. If you are interested, we'd encourage you to submit your application as early as possible
Jun 05, 2023
Full time
ABOUT US The Woodland Trust is the UK’s leading woodland conservation charity. We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.
THE ROLE The Chief Technology Officer will lead the Digital Enablement team, responsible for the planning and delivery of our long-term technology strategy, which underpins delivery of the Trust’s broader strategic goals. You’ll be in the driving seat of our digital transformation through Microsoft Dynamics, Dataverse and beyond, and you’ll manage our technology operations and projects, mitigating risks and managing budgets, while looking for opportunities to improve what we do through technical solutions.
THE CANDIDATE With substantial experience of creating a high-performance culture that drives delivery whilst building collaboration, inclusion and continuous improvement, you’ll be an inspirational and compelling expert, with experience of leading change and transformation and an understanding of digital trends and technologies, and how these might relate to the Woodland Trust’s work and vision
You’ll be an experienced Enterprise Architect, able to support, coach, mentor and develop teams to embrace new ways of working and the adoption of new technologies. You’ll have detailed knowledge and hands on experience with the Microsoft Cloud Ecosystem, agile product development, and experience in driving innovation in partnership with internal colleagues and external consultants.
Our Organisational Nature enables us to better understand what it means to be part of the Woodland Trust, empowering us to make an impact, every day. We want you to be able to role model our values; ‘Grow Together’, ‘Focus’, ‘Explore’ and ‘Make it Count’ to ensure each of us plays our part in helping to protect, restore and create our woods and trees.
WHAT YOU CAN EXPECT There’s no other organisation like the Woodland Trust. Joining the team you will be making your contribution to tackling the nature and climate crisis. In return, we recognise and value our people. You'll have our full support, training and opportunities for professional development, along with a contributory pension, life assurance, good holiday allowance and the opportunity to work flexibly from home.
OUR COMMITMENT TO DIVERSITY & INCLUSION At the Woodland Trust, we want to reflect and represent the full richness of diversity in the UK. Fewer of our employees are Black, Asian or minority ethnic; disabled; from lower socio-economic backgrounds or under 25; so we are particularly keen to receive your application if you are from one or more of these groups. We can also discuss anything you may need to achieve your full potential at any stage of the process. We assess your application solely on your demonstrated suitability for the job. Nothing else.
We reserve the right to close this vacancy early if we receive a high volume of suitable applications. If you are interested, we'd encourage you to submit your application as early as possible
Job description
Warwickshire County Council is looking to appoint two Solution Architects to help guide the future direction of ICT in the council.
About the team
Warwickshire County Council has a dedicated ICT Strategy and Commissioning Service which is responsible for developing our ICT strategy and vision.
The function of the Solution Architecture team is to provide strategic guidance on business decisions about technology. This could be through working on established projects, or through early conversations with business stakeholders about potential areas for development. The architects assess options for achieving business outcomes, engage the right operational ICT colleagues in discussions, and ensure that ICT risk is identified and considered in all conversations.
The Service also manages a strategic commissioning programme which provides a governance framework and reporting capability for the work that the ICT delivery teams do. This enables a data-informed approach to solution design.
About you
Risk management is an important part of the role, and the Solution Architects must be able to provide insight on threats and opportunities when ICT risks are identified. You will have a general understanding of ICT security practices to enable you to ask the right questions about proposed solutions.
The Solution Architects’ remit is consultative and therefore does not require day-to-day operational access to systems. However, you will have a background in ICT Applications or Operations and the ability to draw on this to inform conversations with technical staff.
You will have an analytical mind and to be able to assess the available data for any given question, identify where there are gaps and build an assumption base.
You will work collaboratively with the operational delivery teams towards an agreed outcome. Thoughtful and clear communication skills are essential in this role.
Experience of migration from on-premise to cloud-based datacentre or storage systems would be helpful. This is a great opportunity to support data-informed migration within our application, data and technology domains.
What you’ll be doing
We are using Microsoft 365 across the council. We have transitioned elements of our datacentres to Azure and migrated our existing SharePoint platform from on-premise to online, and we are about to begin the deployment of a Dynamics platform for customer relationship management. We are actively seeking ways to optimise our use of cloud technology.
Over the next year we will be focusing on four primary areas for technological change:
Applications and Technology Baselining and Rationalisation
Business Systems Optimisation
Cloud Adoption
Customer Experience Improvement Projects
As a Solutions Architect you will be guiding ICT through these changes using an architecture-led approach. You will work collaboratively with our technical experts to develop policy and guidance which supports the work.
We will also be developing commissions covering the services that ICT provide to the business, including:
End User Compute
Public Digital Services
Digital Workplace
Core Infrastructure
Security Services
Service Management
You will play an active role in defining and developing these, working with ICT colleagues and with stakeholders across the business.
For further information please see the Job Description and Person Specification.
Additional Information
To discuss the role please contact Claire Darling – clairedarling@warwickshire.gov.uk
Closing date: 6 June 2023.
Interview date: w/c 19 June 2023.
To apply, please visit our website.
Our method of application is online, please note, CV’s should not been submitted unless asked to do so.
If you are unable to apply using the 'Apply' button please contact the Recruitment Centre on hrandpayroll@warwickshire.gov.uk including your contact details and any relevant screenshots.
You will be notified of our shortlisting decision via email, so please check your email on a regular basis after submitting your application.
Warwickshire County Council (WCC) is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce, this is because we really understand the importance of different voices, experiences, perspectives, and backgrounds within our workforce. Therefore, we strongly encourage applications from members of underrepresented groups. WCC has a number of staff network groups which provide peer support and safe spaces for employees who hold these and other identities. See more .
May 18, 2023
Full time
Job description
Warwickshire County Council is looking to appoint two Solution Architects to help guide the future direction of ICT in the council.
About the team
Warwickshire County Council has a dedicated ICT Strategy and Commissioning Service which is responsible for developing our ICT strategy and vision.
The function of the Solution Architecture team is to provide strategic guidance on business decisions about technology. This could be through working on established projects, or through early conversations with business stakeholders about potential areas for development. The architects assess options for achieving business outcomes, engage the right operational ICT colleagues in discussions, and ensure that ICT risk is identified and considered in all conversations.
The Service also manages a strategic commissioning programme which provides a governance framework and reporting capability for the work that the ICT delivery teams do. This enables a data-informed approach to solution design.
About you
Risk management is an important part of the role, and the Solution Architects must be able to provide insight on threats and opportunities when ICT risks are identified. You will have a general understanding of ICT security practices to enable you to ask the right questions about proposed solutions.
The Solution Architects’ remit is consultative and therefore does not require day-to-day operational access to systems. However, you will have a background in ICT Applications or Operations and the ability to draw on this to inform conversations with technical staff.
You will have an analytical mind and to be able to assess the available data for any given question, identify where there are gaps and build an assumption base.
You will work collaboratively with the operational delivery teams towards an agreed outcome. Thoughtful and clear communication skills are essential in this role.
Experience of migration from on-premise to cloud-based datacentre or storage systems would be helpful. This is a great opportunity to support data-informed migration within our application, data and technology domains.
What you’ll be doing
We are using Microsoft 365 across the council. We have transitioned elements of our datacentres to Azure and migrated our existing SharePoint platform from on-premise to online, and we are about to begin the deployment of a Dynamics platform for customer relationship management. We are actively seeking ways to optimise our use of cloud technology.
Over the next year we will be focusing on four primary areas for technological change:
Applications and Technology Baselining and Rationalisation
Business Systems Optimisation
Cloud Adoption
Customer Experience Improvement Projects
As a Solutions Architect you will be guiding ICT through these changes using an architecture-led approach. You will work collaboratively with our technical experts to develop policy and guidance which supports the work.
We will also be developing commissions covering the services that ICT provide to the business, including:
End User Compute
Public Digital Services
Digital Workplace
Core Infrastructure
Security Services
Service Management
You will play an active role in defining and developing these, working with ICT colleagues and with stakeholders across the business.
For further information please see the Job Description and Person Specification.
Additional Information
To discuss the role please contact Claire Darling – clairedarling@warwickshire.gov.uk
Closing date: 6 June 2023.
Interview date: w/c 19 June 2023.
To apply, please visit our website.
Our method of application is online, please note, CV’s should not been submitted unless asked to do so.
If you are unable to apply using the 'Apply' button please contact the Recruitment Centre on hrandpayroll@warwickshire.gov.uk including your contact details and any relevant screenshots.
You will be notified of our shortlisting decision via email, so please check your email on a regular basis after submitting your application.
Warwickshire County Council (WCC) is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce, this is because we really understand the importance of different voices, experiences, perspectives, and backgrounds within our workforce. Therefore, we strongly encourage applications from members of underrepresented groups. WCC has a number of staff network groups which provide peer support and safe spaces for employees who hold these and other identities. See more .
2023 – will this be the year that you become part of a pioneering new ICT Enterprise and Technical Architecture Team with the Highland Council?
The Highland Council are seeking four new ICT Technical Design Leads to establish a vibrant and dynamic team. Supported by the ICT Service Lead, the new ICT Enterprise and Technical Architecture Team members will effectively understand and translate business requirements into technical solutions. The team will make its vision and presence known across the council, working proactively to provide a range of innovative solutions from integration/middleware technologies and strategies.
We believe that our people are our most important asset. Each team member will bring their individual IT strengths, whether it be architecture, design, enterprise or a combination of all. Strong interaction, creativity and working collaboratively will be key to success and the team will be high performing, positively impacting across all services, bringing efficiencies through delivery of the Council’s ICT and Digital Strategies.
There is opportunity for hybrid working with a flexible base in any of Highland Council hub offices although regular team working in person in HQ or our Castle Wynd office in Inverness is also a requirement of the post so there is an expectation of weekly attendance in Inverness.
The Highland Council is an Equal Opportunities employer and is committed to improving the diversity of its workforce. We welcome applications from people from all backgrounds, representative of the communities we serve. We champion diversity, inclusion and wellbeing within the workplace
If you are looking for an exciting and rewarding career with an opportunity to be noticed for the difference you make, then apply today. Our generous terms and conditions of employment make the Council an excellent choice for long term employment in the Highlands and we pride ourselves on caring for our staff.
To find out more about our dynamic and forward-thinking new team, or for an informal chat about the job roles, please contact our ICT Transformation Manager Allan Henderson on 07814 231 300 or Allan.Henderson3@highland.gov.uk
Please APPLY ONLINE . If you are unable to apply online and wish to request an offline application pack, please calll 01955 608279 quoting the post reference number above.
Please find the Job Description below.
The Highland Council is an Equal Opportunities employer and is committed to improving the diversity of its workforce. inclusion and wellbeing within the workplace.
As a disability confident employer, we guarantee to interview all disabled applicants who meet the minimum essential criteria requirements for the post.
Shortlisted applicants will normally be contacted by email, unless otherwise stated. Please check your emails regularly, including your junk/spam folder.
Jan 17, 2023
Full time
2023 – will this be the year that you become part of a pioneering new ICT Enterprise and Technical Architecture Team with the Highland Council?
The Highland Council are seeking four new ICT Technical Design Leads to establish a vibrant and dynamic team. Supported by the ICT Service Lead, the new ICT Enterprise and Technical Architecture Team members will effectively understand and translate business requirements into technical solutions. The team will make its vision and presence known across the council, working proactively to provide a range of innovative solutions from integration/middleware technologies and strategies.
We believe that our people are our most important asset. Each team member will bring their individual IT strengths, whether it be architecture, design, enterprise or a combination of all. Strong interaction, creativity and working collaboratively will be key to success and the team will be high performing, positively impacting across all services, bringing efficiencies through delivery of the Council’s ICT and Digital Strategies.
There is opportunity for hybrid working with a flexible base in any of Highland Council hub offices although regular team working in person in HQ or our Castle Wynd office in Inverness is also a requirement of the post so there is an expectation of weekly attendance in Inverness.
The Highland Council is an Equal Opportunities employer and is committed to improving the diversity of its workforce. We welcome applications from people from all backgrounds, representative of the communities we serve. We champion diversity, inclusion and wellbeing within the workplace
If you are looking for an exciting and rewarding career with an opportunity to be noticed for the difference you make, then apply today. Our generous terms and conditions of employment make the Council an excellent choice for long term employment in the Highlands and we pride ourselves on caring for our staff.
To find out more about our dynamic and forward-thinking new team, or for an informal chat about the job roles, please contact our ICT Transformation Manager Allan Henderson on 07814 231 300 or Allan.Henderson3@highland.gov.uk
Please APPLY ONLINE . If you are unable to apply online and wish to request an offline application pack, please calll 01955 608279 quoting the post reference number above.
Please find the Job Description below.
The Highland Council is an Equal Opportunities employer and is committed to improving the diversity of its workforce. inclusion and wellbeing within the workplace.
As a disability confident employer, we guarantee to interview all disabled applicants who meet the minimum essential criteria requirements for the post.
Shortlisted applicants will normally be contacted by email, unless otherwise stated. Please check your emails regularly, including your junk/spam folder.
Stylus is the expert source for trends and insight. We uncover trends, predict change, and provide the intelligence that gives businesses a true understanding of their audience, and helping them prosper. Our team of experts connect the dots, turning those predictions into easy-to-digest insights and ideas that will help businesses act at exactly the right moment to gain competitive edge.
These cross-industry insights are used by more than 500 of the world’s leading consumer brands, businesses and agencies - including Starbucks, Apple, BBC, PepsiCo, Panasonic and more – to understand the attitudes and behaviours of their consumers, the products and services they’re using, and how they engage with the world around them.
This role is for a proactive and collaborative developer, working within Stylus Product Team to implement and support various development projects across the business. The Developer will work with the other developers to deliver new tools, features, and functionality on the Stylus digital platform
Development
- Systems Development
- Design of complex technical solutions
- Participation in all stages of the solution life cycle from pre-sales to support
- Maintain existing functionality across all applications
- Contribution to the architecture of solutions
- Make recommendations on UX best practises and overall website design
- Advocacy of industry best-practices throughout all stages of the project life cycle, including task estimation and progress updating
- Collaboration with non-IT personnel to develop systems in line with requirements.
Support
- Support technical issue resolution in connection with client support issues
- Provide in-house support as part of training and roll-out of new systems / systems enhancements to support user community
4+ years’ experience in:
- C# .NET
- MVC and DotNetCore
- Javascript - HTML and CSS
- Strong understanding of UX/UI
- Umbraco 8
- Vue.js
- Experience with small organisations preferred
- Self-motivated and pro-active, with high level attention to detail
- Able to learn and pickup new systems with minimal tuition
- Strong communication skills
- High degree of flexibility to handle multiple work streams
- Proven experience of delivering complex systems
Dec 21, 2022
Full time
Stylus is the expert source for trends and insight. We uncover trends, predict change, and provide the intelligence that gives businesses a true understanding of their audience, and helping them prosper. Our team of experts connect the dots, turning those predictions into easy-to-digest insights and ideas that will help businesses act at exactly the right moment to gain competitive edge.
These cross-industry insights are used by more than 500 of the world’s leading consumer brands, businesses and agencies - including Starbucks, Apple, BBC, PepsiCo, Panasonic and more – to understand the attitudes and behaviours of their consumers, the products and services they’re using, and how they engage with the world around them.
This role is for a proactive and collaborative developer, working within Stylus Product Team to implement and support various development projects across the business. The Developer will work with the other developers to deliver new tools, features, and functionality on the Stylus digital platform
Development
- Systems Development
- Design of complex technical solutions
- Participation in all stages of the solution life cycle from pre-sales to support
- Maintain existing functionality across all applications
- Contribution to the architecture of solutions
- Make recommendations on UX best practises and overall website design
- Advocacy of industry best-practices throughout all stages of the project life cycle, including task estimation and progress updating
- Collaboration with non-IT personnel to develop systems in line with requirements.
Support
- Support technical issue resolution in connection with client support issues
- Provide in-house support as part of training and roll-out of new systems / systems enhancements to support user community
4+ years’ experience in:
- C# .NET
- MVC and DotNetCore
- Javascript - HTML and CSS
- Strong understanding of UX/UI
- Umbraco 8
- Vue.js
- Experience with small organisations preferred
- Self-motivated and pro-active, with high level attention to detail
- Able to learn and pickup new systems with minimal tuition
- Strong communication skills
- High degree of flexibility to handle multiple work streams
- Proven experience of delivering complex systems
Test Analyst Web Applications
Closing date: 29 January 2023
Location: Flexible
Salary: £32,876 - £36,229 (Grade 5)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number: 203436
Job Description
We’re looking for an experienced User Acceptance Tester to join our growing Digital Services Team.
Over a million people access information and services on the Natural Resources Wales website every year. These include helping businesses comply with environmental regulations to protect the Welsh environment and helping house holders understand their flood risk and prepare for flooding. It’s also an important platform for other public bodies and used by policy makers to access the evidence they need to help make decisions. And much more in-between!
Working in a multidisciplinary team, you will work closely with developers, testers and users of the NRW website and Content Management System. You will review and test applications to make sure developments work as expected and meet standards, such as accessibility.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Excellent analytical skills with the ability to understand technical & business requirements to identify test data requirements and produce test conditions, scenarios and scripts in preparation and execution of a full range of testing including; functional, Integration and Regression activities across multiple teams.
Ability to create and maintain test documentation: e.g. test plans, TTRM, Test Exit reports, Test estimate schedules, and contribute to overall project test plans. Operate the agreed defect life cycle, ensuring defects are assigned to the relevant party, accepted for re-test, re-tested and approved.
Sound understanding of structured test models (e.g. Agile, Waterfall, V- Model), and the ability to work within them appropriately, technical architectures. (Microsoft Cloud technology).
Understanding of the use of test metrics to provide accurate reporting including test progress, scripting, defect tracking, and completion reporting using testing tools and will require applicants to be fully conversant with tools for test requirements.
Excellent technical skills and knowledge including:
Working for/within an organisation which is “data rich”, collecting and generating its own data for use in regulating others, managing its assets or informing others.
Building/working with corporate applications using cloud hosting services such as Azure and of working in environments using MS Sharepoint including Office 365.
Excellent communication and team working skills with the ability to work collaboratively and at pace responding to changes in environment, timescales and priorities, including the ability to work with senior management and internal and external customers and suppliers presenting complex/technical information in a format appropriate for the seniority and technical understanding of the audience. It is imperative to maintain assertive communication in the face of resource availability challenges from business users.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Dec 08, 2022
Full time
Test Analyst Web Applications
Closing date: 29 January 2023
Location: Flexible
Salary: £32,876 - £36,229 (Grade 5)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number: 203436
Job Description
We’re looking for an experienced User Acceptance Tester to join our growing Digital Services Team.
Over a million people access information and services on the Natural Resources Wales website every year. These include helping businesses comply with environmental regulations to protect the Welsh environment and helping house holders understand their flood risk and prepare for flooding. It’s also an important platform for other public bodies and used by policy makers to access the evidence they need to help make decisions. And much more in-between!
Working in a multidisciplinary team, you will work closely with developers, testers and users of the NRW website and Content Management System. You will review and test applications to make sure developments work as expected and meet standards, such as accessibility.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Excellent analytical skills with the ability to understand technical & business requirements to identify test data requirements and produce test conditions, scenarios and scripts in preparation and execution of a full range of testing including; functional, Integration and Regression activities across multiple teams.
Ability to create and maintain test documentation: e.g. test plans, TTRM, Test Exit reports, Test estimate schedules, and contribute to overall project test plans. Operate the agreed defect life cycle, ensuring defects are assigned to the relevant party, accepted for re-test, re-tested and approved.
Sound understanding of structured test models (e.g. Agile, Waterfall, V- Model), and the ability to work within them appropriately, technical architectures. (Microsoft Cloud technology).
Understanding of the use of test metrics to provide accurate reporting including test progress, scripting, defect tracking, and completion reporting using testing tools and will require applicants to be fully conversant with tools for test requirements.
Excellent technical skills and knowledge including:
Working for/within an organisation which is “data rich”, collecting and generating its own data for use in regulating others, managing its assets or informing others.
Building/working with corporate applications using cloud hosting services such as Azure and of working in environments using MS Sharepoint including Office 365.
Excellent communication and team working skills with the ability to work collaboratively and at pace responding to changes in environment, timescales and priorities, including the ability to work with senior management and internal and external customers and suppliers presenting complex/technical information in a format appropriate for the seniority and technical understanding of the audience. It is imperative to maintain assertive communication in the face of resource availability challenges from business users.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
University of Oxford, Mathematical Institute
Oxford, UK
About the role
We are seeking to appoint to an exciting new Full-Stack Development Lead role on a permanent, full time basis. This is a pivotal post within our established and highly impactful IT Team, which has been designed to ensure that our IT and software development operations run smoothly.
As a senior member of the IT team, you will support service delivery by leading, driving and delivering longer-term technical projects to meet deadlines and by maintaining agreed service levels. This new role builds our IT team’s resilience at a senior technical level; you will report to the Head of IT who, amongst other management duties, acts as the overall IT architect and also leads, drives, and delivers various technical projects. As a senior leader, you will also act as a mentor to more junior team members to assist them in developing existing skills and gaining new ones.
This post presents a great opportunity to take ownership of various projects previously overseen by the Head of IT, which could include: maintenance and further development of the departmental website; redesigning and reimplementing the examinations database; and developing various helper and automation scripts for the maintenance and automation of our IT systems. You can find a full list of potential projects outlined in the job description document.
Although you will be primarily based in central Oxford, the department are open to a hybrid working arrangement at typically two days per week from home.
About you
We are looking for candidates who are able to demonstrate a thorough understanding of the principles and technical processes of full-stack web application development, including substantial development experience with an expert level in at least one of Python, PHP or Ruby on Rails, and substantial frontend development experience (e.g. using JavaScript, CSS, HTML).
You will have an honours degree or equivalent experience, with excellent communication and interpersonal skills, in particular the ability to work very closely with a variety of end users including senior academic and professional services staff, students, visitors and collaborators, and to communicate deeply technical concepts to non-technical audiences. You will be highly self-motivated and enjoy working both independently and as an effective member of a small team, with a light management touch.
We proudly hold a departmental Athena SWAN Silver Award and an institutional Race Equality Charter Bronze Award, which guide our progress towards advancing racial and gender equality. As part of our strategic aim to improve staff equality and diversity, we would particularly welcome applications from BAME candidates, who are currently under-represented in positions of this type within the department.
Application Process
If you wish to speak to someone informally about this post, please contact Dr Waldemar Schlackow (Head of IT) [ mailto:waldemar.schlackow@maths.ox.ac.uk ] or Dr Keith Gillow (Director of IT and Physical Resources) [ mailto:keith.gillow@maths.ox.ac.uk ]. Informal enquiries regarding the application process should be directed to the Recruitment Coordinator (email: vacancies@maths.ox.ac.uk ), quoting vacancy reference 161377.
Applicants should read the job description document before writing their application. You will be required to upload a supporting statement, setting out how you meet the selection criteria, a curriculum vitae and the names and contact details of two referees as part of your online application.
If no suitable applicants are identified at Grade 9, an appointment at Grade 8 (£43,414 - £51,805 per annum) with an appropriate adjustment to the duties may be considered.
Applications for this vacancy are to be made online. To apply for this post and for further details, including the job description and selection criteria, please click on the link below:
https://my.corehr.com/pls/uoxrecruit/erq_jobspec_details_form.jobspec?p_id=161377
Only applications received before 12:00 noon UK time on Wednesday 16th November 2022 can be considered.
Oct 31, 2022
Full time
About the role
We are seeking to appoint to an exciting new Full-Stack Development Lead role on a permanent, full time basis. This is a pivotal post within our established and highly impactful IT Team, which has been designed to ensure that our IT and software development operations run smoothly.
As a senior member of the IT team, you will support service delivery by leading, driving and delivering longer-term technical projects to meet deadlines and by maintaining agreed service levels. This new role builds our IT team’s resilience at a senior technical level; you will report to the Head of IT who, amongst other management duties, acts as the overall IT architect and also leads, drives, and delivers various technical projects. As a senior leader, you will also act as a mentor to more junior team members to assist them in developing existing skills and gaining new ones.
This post presents a great opportunity to take ownership of various projects previously overseen by the Head of IT, which could include: maintenance and further development of the departmental website; redesigning and reimplementing the examinations database; and developing various helper and automation scripts for the maintenance and automation of our IT systems. You can find a full list of potential projects outlined in the job description document.
Although you will be primarily based in central Oxford, the department are open to a hybrid working arrangement at typically two days per week from home.
About you
We are looking for candidates who are able to demonstrate a thorough understanding of the principles and technical processes of full-stack web application development, including substantial development experience with an expert level in at least one of Python, PHP or Ruby on Rails, and substantial frontend development experience (e.g. using JavaScript, CSS, HTML).
You will have an honours degree or equivalent experience, with excellent communication and interpersonal skills, in particular the ability to work very closely with a variety of end users including senior academic and professional services staff, students, visitors and collaborators, and to communicate deeply technical concepts to non-technical audiences. You will be highly self-motivated and enjoy working both independently and as an effective member of a small team, with a light management touch.
We proudly hold a departmental Athena SWAN Silver Award and an institutional Race Equality Charter Bronze Award, which guide our progress towards advancing racial and gender equality. As part of our strategic aim to improve staff equality and diversity, we would particularly welcome applications from BAME candidates, who are currently under-represented in positions of this type within the department.
Application Process
If you wish to speak to someone informally about this post, please contact Dr Waldemar Schlackow (Head of IT) [ mailto:waldemar.schlackow@maths.ox.ac.uk ] or Dr Keith Gillow (Director of IT and Physical Resources) [ mailto:keith.gillow@maths.ox.ac.uk ]. Informal enquiries regarding the application process should be directed to the Recruitment Coordinator (email: vacancies@maths.ox.ac.uk ), quoting vacancy reference 161377.
Applicants should read the job description document before writing their application. You will be required to upload a supporting statement, setting out how you meet the selection criteria, a curriculum vitae and the names and contact details of two referees as part of your online application.
If no suitable applicants are identified at Grade 9, an appointment at Grade 8 (£43,414 - £51,805 per annum) with an appropriate adjustment to the duties may be considered.
Applications for this vacancy are to be made online. To apply for this post and for further details, including the job description and selection criteria, please click on the link below:
https://my.corehr.com/pls/uoxrecruit/erq_jobspec_details_form.jobspec?p_id=161377
Only applications received before 12:00 noon UK time on Wednesday 16th November 2022 can be considered.
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Aug 19, 2022
Full time
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Digital Solutions Global Ltd
St. Paul's Cathedral, London, UK
Top 10 U.S. Bank creating a tech hub in Central London!
We are recruiting for an exciting opportunity for a Senior C#/.Net Software Engineer for a top 10 U.S. bank that has expanded into The U.K. and Europe. The Bank has acquired an established UK institutional wealth management brand in London near St Pauls and are on a recruitment drive to build a tech hub to support development in U.K office hours.
Benefits:
Up to £100k base salary
10% bonus based on company and individual performance
Private Medical cover scheme
Health insurance against long term sickness
25 days holiday per year
15% pension contributions
Life insurance x 4 salary
Training scheme
Counselling service
Financial help
Legal support
Environment:
Hybrid working 3 days office, 2 days at home
Close to St Pauls
Highly technical at all levels including senior management
Agile methodology
Heavily invested in their people
Open culture with focus on helping their people to delivery high quality solutions
Projects:
Implementaion of UK Branch systems
Work with the business and develop iterative improvements of the investment apps
System modernisation & support
Help to build out the UK Team on an exciting expansion
Essential Skills:
C#/.Net, OO design principals
Containerized microservices (Docker, Kubernetes)
Agile (Scrum), CI/CD, GitLab
Desirable Skills:
Cloud experience highly desirable (ideally Azure)
Messaging experience desirable (IBM MQ, Rabbit, Kafka/Azure Event Hub etc.)
JScript (Node, Angular, React etc.) desirable
RDBMS (MS SQL, Oracle etc.) desirable
Person attributes:
Candidates with relevant technical exposure in the above or similar technologies along with Finance Industry expereince preferred although if you have the skills but no financial expereince you would be considerd.
The right candidate would be confident in joining a brand new, small team that has huge growth plans over the coming year and beyond. In addition you'll need to be confident supporting legacy systems until they are replaced with your new technology (containerised micro sevices etc.).
Position open to all qualified candidates with a valid UK work permit who is already based in the UK.
Apr 01, 2022
Full time
Top 10 U.S. Bank creating a tech hub in Central London!
We are recruiting for an exciting opportunity for a Senior C#/.Net Software Engineer for a top 10 U.S. bank that has expanded into The U.K. and Europe. The Bank has acquired an established UK institutional wealth management brand in London near St Pauls and are on a recruitment drive to build a tech hub to support development in U.K office hours.
Benefits:
Up to £100k base salary
10% bonus based on company and individual performance
Private Medical cover scheme
Health insurance against long term sickness
25 days holiday per year
15% pension contributions
Life insurance x 4 salary
Training scheme
Counselling service
Financial help
Legal support
Environment:
Hybrid working 3 days office, 2 days at home
Close to St Pauls
Highly technical at all levels including senior management
Agile methodology
Heavily invested in their people
Open culture with focus on helping their people to delivery high quality solutions
Projects:
Implementaion of UK Branch systems
Work with the business and develop iterative improvements of the investment apps
System modernisation & support
Help to build out the UK Team on an exciting expansion
Essential Skills:
C#/.Net, OO design principals
Containerized microservices (Docker, Kubernetes)
Agile (Scrum), CI/CD, GitLab
Desirable Skills:
Cloud experience highly desirable (ideally Azure)
Messaging experience desirable (IBM MQ, Rabbit, Kafka/Azure Event Hub etc.)
JScript (Node, Angular, React etc.) desirable
RDBMS (MS SQL, Oracle etc.) desirable
Person attributes:
Candidates with relevant technical exposure in the above or similar technologies along with Finance Industry expereince preferred although if you have the skills but no financial expereince you would be considerd.
The right candidate would be confident in joining a brand new, small team that has huge growth plans over the coming year and beyond. In addition you'll need to be confident supporting legacy systems until they are replaced with your new technology (containerised micro sevices etc.).
Position open to all qualified candidates with a valid UK work permit who is already based in the UK.
A Senior position within Future PLC’s Senior Site Reliability Engineer (SRE) team means becoming accountable for the long term success of many elements of the SRE team platform. The role requires a strong technical background alongside a passion for exploration and new opportunities. A Senior SRE is not expected to provide any formal coaching, or leadership to others, but would be expected to support mentoring and be a positive influence for the growth of our team and our department.
As a Senior SRE you will also be responsible for providing technical oversight for Futures delivery infrastructure and the success of teams that rely on that infrastructure.
You will bring strong leadership skills applied in a technical context with a team of engineers. You will help steer your team towards a common technical vision. You’ll help analyze the current system, it’s strengths and limitations. You will participate in roadmap and project planning efforts and will have ownership for delivering it.
You’ll be participating in project management efforts as the teams execute on plans, and you’ll have a role in communicating progress and status to stakeholders.
Responsibilities
Lead by example - Provide technical leadership for several functional areas in the SRE team like monitoring, logging, security, and more.
Take ownership for SRE projects and drive them forward
Support SRE Leads in accountability for meeting Futures SLAs and SLOs
Collaborate closely with development and project team mates to deliver on our shared goals
Implement, evolve and maintain runbooks, automation and documentation to improve working practices and system operation
Attend events, conferences and workshops to maintain awareness of industry trends and support their adoption within the organisation
Design, build and operate highly resilient, performant and observable infrastructure that serves the changing business objectives
Collaborate with third-party suppliers and customers where required to support business requirements
Translate high level technical guidance into actionable direction for the teams and initiatives
Respond to out of hours incidents as part of a shared rotation
Identify and drive cost-optimisation.
Responsibilities:
Previous experience providing technical direction for a team of engineers
Experience in directing long term projects and collaborating with teammates on its delivery
Experience developing and reviewing complex technical requirements, and translating them into actionable tasks for engineers
Good understanding of the full SDLC process
Proficient with Infrastructure as Code tools for managing Azure resources (Terraform and ARM templates)
Experience with Deployment techniques (Blue/Green, Canary etc)
Is opinionated on what good looks like for delivering both software and infrastructure via CI/CD pipeline best practices
Expert knowledge on AzureDevOps pipelines
Observability at scale with tools such as Azure Monitor, Application Insights and Log Analytics
Good understanding of Landing Zone architectural patterns (ideally Azure Cloud Adoption Framework)
Understanding of immutable infrastructure
Performance and Cost Optimisation from architectural and engineering perspective.
Good Understanding of IAAS and PAAS Azure services
Proficient with Configuration Management tools such as Ansible
Proficient with development languages such as C# or Javascript
Nov 09, 2021
Full time
A Senior position within Future PLC’s Senior Site Reliability Engineer (SRE) team means becoming accountable for the long term success of many elements of the SRE team platform. The role requires a strong technical background alongside a passion for exploration and new opportunities. A Senior SRE is not expected to provide any formal coaching, or leadership to others, but would be expected to support mentoring and be a positive influence for the growth of our team and our department.
As a Senior SRE you will also be responsible for providing technical oversight for Futures delivery infrastructure and the success of teams that rely on that infrastructure.
You will bring strong leadership skills applied in a technical context with a team of engineers. You will help steer your team towards a common technical vision. You’ll help analyze the current system, it’s strengths and limitations. You will participate in roadmap and project planning efforts and will have ownership for delivering it.
You’ll be participating in project management efforts as the teams execute on plans, and you’ll have a role in communicating progress and status to stakeholders.
Responsibilities
Lead by example - Provide technical leadership for several functional areas in the SRE team like monitoring, logging, security, and more.
Take ownership for SRE projects and drive them forward
Support SRE Leads in accountability for meeting Futures SLAs and SLOs
Collaborate closely with development and project team mates to deliver on our shared goals
Implement, evolve and maintain runbooks, automation and documentation to improve working practices and system operation
Attend events, conferences and workshops to maintain awareness of industry trends and support their adoption within the organisation
Design, build and operate highly resilient, performant and observable infrastructure that serves the changing business objectives
Collaborate with third-party suppliers and customers where required to support business requirements
Translate high level technical guidance into actionable direction for the teams and initiatives
Respond to out of hours incidents as part of a shared rotation
Identify and drive cost-optimisation.
Responsibilities:
Previous experience providing technical direction for a team of engineers
Experience in directing long term projects and collaborating with teammates on its delivery
Experience developing and reviewing complex technical requirements, and translating them into actionable tasks for engineers
Good understanding of the full SDLC process
Proficient with Infrastructure as Code tools for managing Azure resources (Terraform and ARM templates)
Experience with Deployment techniques (Blue/Green, Canary etc)
Is opinionated on what good looks like for delivering both software and infrastructure via CI/CD pipeline best practices
Expert knowledge on AzureDevOps pipelines
Observability at scale with tools such as Azure Monitor, Application Insights and Log Analytics
Good understanding of Landing Zone architectural patterns (ideally Azure Cloud Adoption Framework)
Understanding of immutable infrastructure
Performance and Cost Optimisation from architectural and engineering perspective.
Good Understanding of IAAS and PAAS Azure services
Proficient with Configuration Management tools such as Ansible
Proficient with development languages such as C# or Javascript
About the role
Do you want to make a difference? Are you interested in joining an expert team working to transform health care technology in England? Do you have knowledge and experience in; Designing and Delivering systems using Cloud services, Big Data and Analytics, IoT and wearables, Architecture and Digital strategy? Then we may have a job for you…
This is an exciting time to join NHS Digital as one of our Senior Technical Architects and we have several roles available. The Architecture Profession provides a range of services to our internal and external stakeholders. We provide technical and solution architecture design, technical consultancy, and technical architecture ownership to large-scale NHS programmes and organisations. The work we do makes a difference to patients and NHS staff at a national level.
Please note that the advertised salary of £78,796 to £91,048 includes a 20% Recruitment and Retention Premium. The core salary for this role is £65,664 - £75,874.
About you
Some of the skills and experience we're looking for:
demonstrable evidence of leadership in the development of system and solution architectures
knowledge of specific technical specialisms and experience providing advice regarding their application. The specialism can be any relevant area of information technology, technique, method, product or application area.
experience of making credible technical decisions and communicating these with sensitivity and diplomacy to ensure the right technical direction is followed
experience of leading and delivering technical change, challenging the status-quo, anticipating problems and monitoring implementation progress
experience of contributing to the creation and review of a systems capability strategy which meets the strategic requirements of the business.
experience of managing staff to deliver across a large and complex domain of work, in terms of transaction and data volumes, technology complexity and number of active users
experience of developing models and plans to drive forward the strategy, taking advantage of opportunities to improve business performance.
TOGAF certification desirable
What's in it for you
a role as part of a dynamic team using data and digital technology to transform health and care
a range of opportunities to build your experience in an environment where your work has a direct and positive impact
a real commitment to your personal and professional development with access to a broad range of learning opportunities
About us
NHS Digital is a great place to work. What we do matters. Our outstanding teams are passionate about technology and public service, making use of everyone’s skills to improve people’s lives. We collaborate to deliver world class tech and intelligence, come and join us. We are committed to sustainability, diversity and inclusion; our people are at the heart of what we do. Find out about the amazing work we do by visiting our website: https://digital.nhs.uk/about-nhs-digital/our-work Find further information on the current work we are undertaking meeting the challenges of the pandemic here: https://digital.nhs.uk/coronavirus
Why you should apply
We value the different experiences our people bring to their work at NHS Digital. We're working to create an environment where everyone can make a full contribution no matter their background, identity, or circumstances.
Which means, we encourage applications from people of all backgrounds and abilities. Don't worry if you don’t meet all the criteria we’ve suggested – knowledge and experience you've gained in other ways might make us think about the role differently. Go ahead and apply.
Our work matters. You matter.
What we offer you:
we're moving to a hybrid working approach which offers you an informal, flexible way of blending home and office working
flexible working opportunities - we value and respect the diversity of our employees, and applications from prospective candidates who require flexible working arrangements are welcomed; these include part-time hours, job sharing, flexible hours and part-remote set ups
27 days annual leave increasing to 33 days with service
ability to buy and sell annual leave
a generous pension (with our contribution equal to 20.6% of your earnings)
NHS Discounts including shops, restaurants, gym, mobile phones, and insurance
employee benefit schemes including our Season Ticket Loan, Car Lease and Bike to Work schemes
Oct 01, 2021
Full time
About the role
Do you want to make a difference? Are you interested in joining an expert team working to transform health care technology in England? Do you have knowledge and experience in; Designing and Delivering systems using Cloud services, Big Data and Analytics, IoT and wearables, Architecture and Digital strategy? Then we may have a job for you…
This is an exciting time to join NHS Digital as one of our Senior Technical Architects and we have several roles available. The Architecture Profession provides a range of services to our internal and external stakeholders. We provide technical and solution architecture design, technical consultancy, and technical architecture ownership to large-scale NHS programmes and organisations. The work we do makes a difference to patients and NHS staff at a national level.
Please note that the advertised salary of £78,796 to £91,048 includes a 20% Recruitment and Retention Premium. The core salary for this role is £65,664 - £75,874.
About you
Some of the skills and experience we're looking for:
demonstrable evidence of leadership in the development of system and solution architectures
knowledge of specific technical specialisms and experience providing advice regarding their application. The specialism can be any relevant area of information technology, technique, method, product or application area.
experience of making credible technical decisions and communicating these with sensitivity and diplomacy to ensure the right technical direction is followed
experience of leading and delivering technical change, challenging the status-quo, anticipating problems and monitoring implementation progress
experience of contributing to the creation and review of a systems capability strategy which meets the strategic requirements of the business.
experience of managing staff to deliver across a large and complex domain of work, in terms of transaction and data volumes, technology complexity and number of active users
experience of developing models and plans to drive forward the strategy, taking advantage of opportunities to improve business performance.
TOGAF certification desirable
What's in it for you
a role as part of a dynamic team using data and digital technology to transform health and care
a range of opportunities to build your experience in an environment where your work has a direct and positive impact
a real commitment to your personal and professional development with access to a broad range of learning opportunities
About us
NHS Digital is a great place to work. What we do matters. Our outstanding teams are passionate about technology and public service, making use of everyone’s skills to improve people’s lives. We collaborate to deliver world class tech and intelligence, come and join us. We are committed to sustainability, diversity and inclusion; our people are at the heart of what we do. Find out about the amazing work we do by visiting our website: https://digital.nhs.uk/about-nhs-digital/our-work Find further information on the current work we are undertaking meeting the challenges of the pandemic here: https://digital.nhs.uk/coronavirus
Why you should apply
We value the different experiences our people bring to their work at NHS Digital. We're working to create an environment where everyone can make a full contribution no matter their background, identity, or circumstances.
Which means, we encourage applications from people of all backgrounds and abilities. Don't worry if you don’t meet all the criteria we’ve suggested – knowledge and experience you've gained in other ways might make us think about the role differently. Go ahead and apply.
Our work matters. You matter.
What we offer you:
we're moving to a hybrid working approach which offers you an informal, flexible way of blending home and office working
flexible working opportunities - we value and respect the diversity of our employees, and applications from prospective candidates who require flexible working arrangements are welcomed; these include part-time hours, job sharing, flexible hours and part-remote set ups
27 days annual leave increasing to 33 days with service
ability to buy and sell annual leave
a generous pension (with our contribution equal to 20.6% of your earnings)
NHS Discounts including shops, restaurants, gym, mobile phones, and insurance
employee benefit schemes including our Season Ticket Loan, Car Lease and Bike to Work schemes
MLE Engineer - Azure SR2 is recruiting for one of the UK's leading AI companies and looking for a Machine Learning Engineer (MLE) on an outside IR35 contract basis. Responsibilities: Building software and infrastructure that leverages Machine Learning Creating reusable, scalable tools to enable better delivery of ML systems Improving existing systems to enable more scalable, reliable, and maintainable ML systems Working with our customers to help understand their needs Working with data scientists and engineers to develop best practices and new technologies Experience required: Technical experience of cloud architecture, system design, security, and deployment Understanding of and interest in the full machine learning life cycle, including deployment of trained ML models using common frameworks (Scikit-learn, TensorFlow, PyTorch) and ideally Azure managed ones (Azure ML Workspace, Azure ML Studio) Experience in Software Engineering including programming and development of applications in Python (eg FastAPI) Demonstrable experience with containers (Docker). Kubernetes experience is desirable, but not required Experience deploying Generative AI applications is desirable (eg RAG systems, LLM fine-tuning, etc.) This role is looking to start on June 3rd and run for an initial 10 weeks. Please apply for further details.
May 02, 2024
Contractor
MLE Engineer - Azure SR2 is recruiting for one of the UK's leading AI companies and looking for a Machine Learning Engineer (MLE) on an outside IR35 contract basis. Responsibilities: Building software and infrastructure that leverages Machine Learning Creating reusable, scalable tools to enable better delivery of ML systems Improving existing systems to enable more scalable, reliable, and maintainable ML systems Working with our customers to help understand their needs Working with data scientists and engineers to develop best practices and new technologies Experience required: Technical experience of cloud architecture, system design, security, and deployment Understanding of and interest in the full machine learning life cycle, including deployment of trained ML models using common frameworks (Scikit-learn, TensorFlow, PyTorch) and ideally Azure managed ones (Azure ML Workspace, Azure ML Studio) Experience in Software Engineering including programming and development of applications in Python (eg FastAPI) Demonstrable experience with containers (Docker). Kubernetes experience is desirable, but not required Experience deploying Generative AI applications is desirable (eg RAG systems, LLM fine-tuning, etc.) This role is looking to start on June 3rd and run for an initial 10 weeks. Please apply for further details.
M365 Security Solution Architect, £550 per day inside IR35 3 months initially, Remote Working Bench IT require an experienced M365 Security Solution Architect to join a large programme starting ASAP working remotely. The successful candidate should have the skills and experience included below. Designed and architected secure and compliant solutions for Microsoft customers using Microsoft technologies and services, such as Azure, Microsoft Defender, Microsoft Purview, Microsoft Sentinel, and others. Lead the technical discussions and workshops with the customer and the delivery team to gather and validate the business needs, the technical requirements, and the security and compliance standards. Create and present the solution design documents, such as high-level design, detailed design, architecture diagrams, and data flow diagrams. Implement end-to-end security solutions that protect client systems and data from cyber threats. Conduct security assessments and audits to identify vulnerabilities and recommend remediation strategies. Assist pre-sales activities and create/review Statement of Work documents. Strong knowledge of the Microsoft cloud platform, including Azure, Microsoft 365, Microsoft Defender XDR, Microsoft Purview, Microsoft Sentinel, and other Microsoft security technologies. Strong knowledge of security and compliance standards and regulations, such as ISO 27001, NIST, GDPR, and other Microsoft security technologies. M365 Security Solution Architect, £550 per day inside IR35 3 months initially, Remote Working
May 02, 2024
Contractor
M365 Security Solution Architect, £550 per day inside IR35 3 months initially, Remote Working Bench IT require an experienced M365 Security Solution Architect to join a large programme starting ASAP working remotely. The successful candidate should have the skills and experience included below. Designed and architected secure and compliant solutions for Microsoft customers using Microsoft technologies and services, such as Azure, Microsoft Defender, Microsoft Purview, Microsoft Sentinel, and others. Lead the technical discussions and workshops with the customer and the delivery team to gather and validate the business needs, the technical requirements, and the security and compliance standards. Create and present the solution design documents, such as high-level design, detailed design, architecture diagrams, and data flow diagrams. Implement end-to-end security solutions that protect client systems and data from cyber threats. Conduct security assessments and audits to identify vulnerabilities and recommend remediation strategies. Assist pre-sales activities and create/review Statement of Work documents. Strong knowledge of the Microsoft cloud platform, including Azure, Microsoft 365, Microsoft Defender XDR, Microsoft Purview, Microsoft Sentinel, and other Microsoft security technologies. Strong knowledge of security and compliance standards and regulations, such as ISO 27001, NIST, GDPR, and other Microsoft security technologies. M365 Security Solution Architect, £550 per day inside IR35 3 months initially, Remote Working
Bringing that feel-good energy. We're the newest face amongst the E.ON group of companies. E.ON Next is all about creating a sustainable future, now. We're moving our energy in the right direction, one little big step at a time. Join us in our mission to bring feel-good energy. We're also here to make this whole energy thing way easier for our customers. Like, really easy. That means providing exceptional service and using state-of-the-art tech to do it. We are seeking a seasoned Senior Data Analyst with over six years of extensive experience to join our expanding Data team. As the Senior Data Analyst, you will play a pivotal role in delivering comprehensive data analysis, leveraging your expertise in Tableau to generate actionable insights that drive strategic business decisions. A crucial aspect of this role involves fostering strong stakeholder engagement, collaborating closely with various teams to understand their data needs and provide tailored solutions. Databricks experience is highly desirable, and candidates with proficiency in leading small teams will be given preference. The ideal candidate thrives in dynamic environments, excels at resolving complex business challenges, and embraces the entrepreneurial spirit by actively contributing to the company's growth trajectory. If you are passionate about leveraging data to make a tangible impact and are eager to grow alongside a forward-thinking organisation, we encourage you to apply. A taste of what you'll be doing: Consultative Leadership : Spearhead initiatives with cross-functional stakeholders, employing a consultative approach to distil complex requirements into robust data / analytics approaches. Data Mastery : A trusted data expert, knowing what data is available, and which analytical technique is most relevant, ranging from tableau dashboards through to segmentations and root cause analysis Impact Driven: Passionate about impact, whether unpacking the why, delivering optimal customer intelligence data products or delivering powerful insights empowering the organisation to be data driven Insightful Storytelling: Comfortable in "storytelling" and visualisation, delivering insights and recommendations in a clear, relevant and action-oriented manner to senior members of the organisation Technical Project Leadership: Taking ownership of the more complex projects, comfortable with ensuring right first time outputs on time employing best practice principles. Oversee these from inception to completion with minimal oversight. Talent Development: Actively coach and mentor more junior data analysts. Foster a culture of innovation, best practices, and peer-review within the team. A bit about you: Minimum 6 years hands-on experience as a Data Analyst Excellent problem solving skills and high levels of curiosity Deep expertise in SQL and Python Experienced with advanced analytics techniques including modelling, and segmentation Strong visualisation skills including experience with Tableau Experience with cloud-based data pipeline architectures (eg. Databricks) and platforms (eg. AWS) Familiarity with Git-based source control methodologies, including branching and pull requests Excellent communication and presentation skills with the ability to engage non-technical audiences Proven track record of translating complex technical findings into actionable business insights A self-starter, passionate about converting data into actionable insights and business value Adaptive to fast-paced, high autonomy environments Eager to contribute to a culture of growth and innovation Degree or equivalent in a relevant field, e.g Statistics, Mathematics Bonus points for: Energy retail sector experience Experience with Databricks Here's what else you need to know: Closing date - Friday 10th May 2024 We'll have regular team socials and lively team chats Competitive salary Location - Nottingham or London with travel to our other sites when required. Working environment: Flexible hybrid working - a blend of in the office and home working. 26 days holiday plus bank holidays each year - this includes a guaranteed day of for your birthday off if you want it. Generous pension scheme (you contribute 5%, we contribute 6%, increasing to 10% after 2 years) Excellent parental leave allowance The chance to choose from our award-winning Flexible Benefits package which includes the option to buy up to 10 days holiday a year. We've exciting opportunities for everyone to develop their talent at E.ON. Our open access, inclusive talent networks provide networking, learning and development for all, building your skills, qualifications, and capabilities throughout your career. For all successful candidates. Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider We're committed to equal opportunities and actively promote a diverse and inclusive working environment, and fairness for everyone. We realise the best people bring their energy at different times, so we're happy to talk flexible working. We offer a range of flexible working options, including full time, part time, job share, remote working and variable start and finishing times.
May 02, 2024
Full time
Bringing that feel-good energy. We're the newest face amongst the E.ON group of companies. E.ON Next is all about creating a sustainable future, now. We're moving our energy in the right direction, one little big step at a time. Join us in our mission to bring feel-good energy. We're also here to make this whole energy thing way easier for our customers. Like, really easy. That means providing exceptional service and using state-of-the-art tech to do it. We are seeking a seasoned Senior Data Analyst with over six years of extensive experience to join our expanding Data team. As the Senior Data Analyst, you will play a pivotal role in delivering comprehensive data analysis, leveraging your expertise in Tableau to generate actionable insights that drive strategic business decisions. A crucial aspect of this role involves fostering strong stakeholder engagement, collaborating closely with various teams to understand their data needs and provide tailored solutions. Databricks experience is highly desirable, and candidates with proficiency in leading small teams will be given preference. The ideal candidate thrives in dynamic environments, excels at resolving complex business challenges, and embraces the entrepreneurial spirit by actively contributing to the company's growth trajectory. If you are passionate about leveraging data to make a tangible impact and are eager to grow alongside a forward-thinking organisation, we encourage you to apply. A taste of what you'll be doing: Consultative Leadership : Spearhead initiatives with cross-functional stakeholders, employing a consultative approach to distil complex requirements into robust data / analytics approaches. Data Mastery : A trusted data expert, knowing what data is available, and which analytical technique is most relevant, ranging from tableau dashboards through to segmentations and root cause analysis Impact Driven: Passionate about impact, whether unpacking the why, delivering optimal customer intelligence data products or delivering powerful insights empowering the organisation to be data driven Insightful Storytelling: Comfortable in "storytelling" and visualisation, delivering insights and recommendations in a clear, relevant and action-oriented manner to senior members of the organisation Technical Project Leadership: Taking ownership of the more complex projects, comfortable with ensuring right first time outputs on time employing best practice principles. Oversee these from inception to completion with minimal oversight. Talent Development: Actively coach and mentor more junior data analysts. Foster a culture of innovation, best practices, and peer-review within the team. A bit about you: Minimum 6 years hands-on experience as a Data Analyst Excellent problem solving skills and high levels of curiosity Deep expertise in SQL and Python Experienced with advanced analytics techniques including modelling, and segmentation Strong visualisation skills including experience with Tableau Experience with cloud-based data pipeline architectures (eg. Databricks) and platforms (eg. AWS) Familiarity with Git-based source control methodologies, including branching and pull requests Excellent communication and presentation skills with the ability to engage non-technical audiences Proven track record of translating complex technical findings into actionable business insights A self-starter, passionate about converting data into actionable insights and business value Adaptive to fast-paced, high autonomy environments Eager to contribute to a culture of growth and innovation Degree or equivalent in a relevant field, e.g Statistics, Mathematics Bonus points for: Energy retail sector experience Experience with Databricks Here's what else you need to know: Closing date - Friday 10th May 2024 We'll have regular team socials and lively team chats Competitive salary Location - Nottingham or London with travel to our other sites when required. Working environment: Flexible hybrid working - a blend of in the office and home working. 26 days holiday plus bank holidays each year - this includes a guaranteed day of for your birthday off if you want it. Generous pension scheme (you contribute 5%, we contribute 6%, increasing to 10% after 2 years) Excellent parental leave allowance The chance to choose from our award-winning Flexible Benefits package which includes the option to buy up to 10 days holiday a year. We've exciting opportunities for everyone to develop their talent at E.ON. Our open access, inclusive talent networks provide networking, learning and development for all, building your skills, qualifications, and capabilities throughout your career. For all successful candidates. Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider We're committed to equal opportunities and actively promote a diverse and inclusive working environment, and fairness for everyone. We realise the best people bring their energy at different times, so we're happy to talk flexible working. We offer a range of flexible working options, including full time, part time, job share, remote working and variable start and finishing times.
ABOUT BBC STUDIOS BBC Studios is a world-renowned content studio and channels & streaming business, powered by British creativity, with a reach that touches audiences in every corner of the globe. We work with outstanding creative talent who are responsible for platform-defining shows from Strictly Come Dancing to Bluey, Prehistoric Planet to Planet Earth III. The range and quality of our content is unsurpassed, creating critical and commercial successes and global phenomena. From BAFTAs to RTS Awards, BBC Studios is Britain's most awarded production company and the only producer with three of the top ten shows on IMDB; we're the home of the widest-read English language news website in the world; and the UK's largest distributor of British content. THE ROLE We are currently looking for a Software Engineering Team Lead to manage our Studios Data Platform engineering team within Commercial Data Technology. The team are responsible for building and maintaining the cloud infrastructure of the platform, integrating SaaS products and building new software features to expand its capabilities. The Studios Data Platform team are responsible for the infrastructure, SaaS applications, software products and tooling that power the platform. You will be responsible for leading a small team of backend/fullstack oriented engineers, providing them with effective coaching and support to deliver high-quality software solutions. We care deeply about creating a culture and environment where people feel included and supported to contribute and do their best work, and we expect our team leads to help create and foster that environment. Some of the key responsibilities of this role: Recruit, mentor and manage an effective software engineering team. Help create an inclusive environment for your team, where everyone can contribute and do their best work. Lead your team in the design, development and operation of effective software that meets complex requirements for the immediate team and broader BBC Studios. Lead technical discussions and make well-informed technical decisions in the best interests of BBC Studios. Establish good working relationships with vendors and supporting the engineering department manager with getting the most value from our vendors. Collaborate closely with product leads to ensure the team is working in the most effective way possible, on the things that add the most value. Learn new technologies, keep up-to-date with existing technologies and help introduce them where appropriate. Collaborate with other leaders across your department and the wider business to foster a culture of engineering excellence and help drive the technical strategy of BBC Studios. Encourage your team to work beyond its boundaries with other teams in the BBC, sharing their knowledge and contributing to our shared engineering culture. Define, lead and encourage continuous improvement of the team's delivery and development processes. Deputise for the engineering department manager when required (with the support of your peers). WHAT DOES IT TAKE? We are looking for someone that has a background in developing high performance software solutions and either has people management experience or wants to make the first step into people management. That person is a strong communicator and has a collaborative approach to creating solutions to challenging problems and has demonstrable experience in supporting software engineers, helping them achieve their full potential in their roles. We don't expect you to have experience in all of these but the below gives examples of skills and practices we value: Experience line managing or leading a software engineering team with the design, implementation and operation of the software and/or architecture for a given project. Ability to recruit an effective software engineering team, with demonstrable experience creating a positive, inclusive culture within a team Strong experience in backend software engineering using general-purpose programming languages to write clean, well-documented, and testable code that meets business needs using techniques such as Test Driven Development. While this role is not required to be hands-on (feel free to get stuck in if you wish to), we do expect you to have experience of this in previous roles. Leading the QA and testing functionality of the team using automated testing techniques, such as end-to-end testing and contract tests. Leadership communication skills - A great candidate will be able to communicate as capably with your engineering team as non-technical senior stakeholders, to be able to collaborate, advise and influence effectively based on the audience. Experience operating cloud infrastructure at scale using best practices. Establishing effective DevOps techniques like CI/CD and effective monitoring. Experience leading the response to incidents using effective incident management techniques. The ability to lead on and encourage continuous improvement in the way your team works, introducing and implementing new tools, practices and processes to enable your team to be the best it can be. Curiosity and an openness to change - we are always learning new technologies and requirements can frequently change. If that energises you, you'll enjoy this opportunity! Experience of database design, performance optimisation, troubleshooting and awareness of cloud-based Big Data "data warehouse" systems such as Snowflake, Databricks, BigQuery or Athena. PACKAGE DESCRIPTION Job Reference: 14922 Band: D Salary: £62,620 - £93,930 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights. Contract Type: Permanent Location: London - Television Centre Working Pattern: Hybrid Working (Mix of working from home plus two/three days a week in the office). We are really proud to share that we are a Level 2 Disability Confident Employer and so if you require any reasonable adjustments in order to apply please do contact us at with the job reference in the subject. We offer flexibility, competitive benefits and the opportunity to be part of the BBC's exciting mission. Some of the key benefits you'll get from working in this role are: Flexible/Agile working - opportunities across the business. We believe in empowering you to do your best work, so we offer support and flexibility to balance work and home. We're happy to discuss a formal flexible working pattern. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at the offer stage. Unrivalled training and development opportunities - we operate a people-first culture and pride ourselves on your development. Our in-house Academy hosts a wide range of internal and external courses and certifications. Excellent career progression - BBC Studios offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Leaders at the BBC are passionate about helping our people grow in the organisation and you will have regular sessions with your line manager to support you with your career ambitions. Benefits - We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (plus an additional day which is a Corporation Day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more. LIFE AT BBC STUDIOS We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours here. The BBC is committed to building a culturally diverse workforce and therefore strongly encourages applications from underrepresented groups. We are committed to equality of opportunity and welcome applications from individuals, regardless of their background. More information on our D&I plan can be found here. BBC Studios puts sustainability at the heart of everything we do both onscreen and offscreen, including delivering against the BBC Group's science-based Net Zero targets. More information on sustainability at BBC Studios can be found here.
May 02, 2024
Full time
ABOUT BBC STUDIOS BBC Studios is a world-renowned content studio and channels & streaming business, powered by British creativity, with a reach that touches audiences in every corner of the globe. We work with outstanding creative talent who are responsible for platform-defining shows from Strictly Come Dancing to Bluey, Prehistoric Planet to Planet Earth III. The range and quality of our content is unsurpassed, creating critical and commercial successes and global phenomena. From BAFTAs to RTS Awards, BBC Studios is Britain's most awarded production company and the only producer with three of the top ten shows on IMDB; we're the home of the widest-read English language news website in the world; and the UK's largest distributor of British content. THE ROLE We are currently looking for a Software Engineering Team Lead to manage our Studios Data Platform engineering team within Commercial Data Technology. The team are responsible for building and maintaining the cloud infrastructure of the platform, integrating SaaS products and building new software features to expand its capabilities. The Studios Data Platform team are responsible for the infrastructure, SaaS applications, software products and tooling that power the platform. You will be responsible for leading a small team of backend/fullstack oriented engineers, providing them with effective coaching and support to deliver high-quality software solutions. We care deeply about creating a culture and environment where people feel included and supported to contribute and do their best work, and we expect our team leads to help create and foster that environment. Some of the key responsibilities of this role: Recruit, mentor and manage an effective software engineering team. Help create an inclusive environment for your team, where everyone can contribute and do their best work. Lead your team in the design, development and operation of effective software that meets complex requirements for the immediate team and broader BBC Studios. Lead technical discussions and make well-informed technical decisions in the best interests of BBC Studios. Establish good working relationships with vendors and supporting the engineering department manager with getting the most value from our vendors. Collaborate closely with product leads to ensure the team is working in the most effective way possible, on the things that add the most value. Learn new technologies, keep up-to-date with existing technologies and help introduce them where appropriate. Collaborate with other leaders across your department and the wider business to foster a culture of engineering excellence and help drive the technical strategy of BBC Studios. Encourage your team to work beyond its boundaries with other teams in the BBC, sharing their knowledge and contributing to our shared engineering culture. Define, lead and encourage continuous improvement of the team's delivery and development processes. Deputise for the engineering department manager when required (with the support of your peers). WHAT DOES IT TAKE? We are looking for someone that has a background in developing high performance software solutions and either has people management experience or wants to make the first step into people management. That person is a strong communicator and has a collaborative approach to creating solutions to challenging problems and has demonstrable experience in supporting software engineers, helping them achieve their full potential in their roles. We don't expect you to have experience in all of these but the below gives examples of skills and practices we value: Experience line managing or leading a software engineering team with the design, implementation and operation of the software and/or architecture for a given project. Ability to recruit an effective software engineering team, with demonstrable experience creating a positive, inclusive culture within a team Strong experience in backend software engineering using general-purpose programming languages to write clean, well-documented, and testable code that meets business needs using techniques such as Test Driven Development. While this role is not required to be hands-on (feel free to get stuck in if you wish to), we do expect you to have experience of this in previous roles. Leading the QA and testing functionality of the team using automated testing techniques, such as end-to-end testing and contract tests. Leadership communication skills - A great candidate will be able to communicate as capably with your engineering team as non-technical senior stakeholders, to be able to collaborate, advise and influence effectively based on the audience. Experience operating cloud infrastructure at scale using best practices. Establishing effective DevOps techniques like CI/CD and effective monitoring. Experience leading the response to incidents using effective incident management techniques. The ability to lead on and encourage continuous improvement in the way your team works, introducing and implementing new tools, practices and processes to enable your team to be the best it can be. Curiosity and an openness to change - we are always learning new technologies and requirements can frequently change. If that energises you, you'll enjoy this opportunity! Experience of database design, performance optimisation, troubleshooting and awareness of cloud-based Big Data "data warehouse" systems such as Snowflake, Databricks, BigQuery or Athena. PACKAGE DESCRIPTION Job Reference: 14922 Band: D Salary: £62,620 - £93,930 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights. Contract Type: Permanent Location: London - Television Centre Working Pattern: Hybrid Working (Mix of working from home plus two/three days a week in the office). We are really proud to share that we are a Level 2 Disability Confident Employer and so if you require any reasonable adjustments in order to apply please do contact us at with the job reference in the subject. We offer flexibility, competitive benefits and the opportunity to be part of the BBC's exciting mission. Some of the key benefits you'll get from working in this role are: Flexible/Agile working - opportunities across the business. We believe in empowering you to do your best work, so we offer support and flexibility to balance work and home. We're happy to discuss a formal flexible working pattern. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at the offer stage. Unrivalled training and development opportunities - we operate a people-first culture and pride ourselves on your development. Our in-house Academy hosts a wide range of internal and external courses and certifications. Excellent career progression - BBC Studios offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Leaders at the BBC are passionate about helping our people grow in the organisation and you will have regular sessions with your line manager to support you with your career ambitions. Benefits - We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (plus an additional day which is a Corporation Day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more. LIFE AT BBC STUDIOS We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours here. The BBC is committed to building a culturally diverse workforce and therefore strongly encourages applications from underrepresented groups. We are committed to equality of opportunity and welcome applications from individuals, regardless of their background. More information on our D&I plan can be found here. BBC Studios puts sustainability at the heart of everything we do both onscreen and offscreen, including delivering against the BBC Group's science-based Net Zero targets. More information on sustainability at BBC Studios can be found here.
Job Advertisement: Azure Consultant Position: Azure Consultant Salary: £60k + £10-15k OTE Location: Flexible (Hybrid - 3 days in office, 2 days remote) Reports To: Head of Cloud - Technical About the Role: We are seeking an experienced Azure Consultant to join our pre-sales team, specializing in designing and architecting cloud solutions that leverage Microsoft Azure technologies. The ideal candidate will have a blend of technical expertise, customer-facing skills, and a deep understanding of Azure services. This position involves engaging with potential clients, understanding their business requirements, and presenting scalable, secure, and cost-effective Azure solutions. Key Responsibilities: Engage with potential clients to understand their business requirements, challenges, and technology landscape. Design and architect Azure solutions that meet clients' business and technical needs. Present and explain proposed solutions to clients, outlining technical details, value propositions, and implementation roadmaps. Collaborate with the sales team to align technical solutions with the client's business objectives. Conduct technical workshops and proof-of-concepts to demonstrate Azure solutions' feasibility and benefits. Stay updated with the latest Azure services, technologies, and industry trends. Act as a liaison between the sales and technical teams to ensure clear communication and alignment on solution design. Provide feedback to sales and product teams on client needs and market trends. Develop and maintain technical documentation related to solution architecture and design. Support the Professional Services team with project delivery and implementation when required. Qualifications and Experience: Bachelor's degree in Computer Science, Engineering, Information Technology, or related field is desirable. Certifications in Microsoft Azure, such as Azure Solutions Architect Expert or Azure Developer Associate, are highly desirable. Experience in customer-facing roles, preferably in pre-sales, consulting, or technical sales. Proficiency in designing and implementing cloud-based solutions, with a strong understanding of cloud architecture principles. Deep technical knowledge and hands-on experience with Microsoft Azure, including Azure Compute, Azure Storage, Azure Networking, Azure Security, and Azure Virtual Desktop. Excellent communication and presentation skills, with the ability to articulate complex technical concepts to non-technical audiences. Strong problem-solving skills and a strategic mindset. Ability to work in a fast-paced, team-oriented environment. What We Offer: Competitive salary starting at £60k + OTE. Flexible hybrid working arrangement (3 days in office, 2 days remote). Generous annual leave (25-30 days, plus public holidays, with optional 2 weeks unpaid leave). Subsidized healthcare/medical benefits. Progression and training programs, including mentoring and career development. Incentives and perks such as holidays, vouchers, lunches, and spot prizes. Top-of-the-range technology for office and remote work (laptops, screens, latest iPhone, etc.). Social events, supportive culture, and a fun, hardworking environment.
May 02, 2024
Full time
Job Advertisement: Azure Consultant Position: Azure Consultant Salary: £60k + £10-15k OTE Location: Flexible (Hybrid - 3 days in office, 2 days remote) Reports To: Head of Cloud - Technical About the Role: We are seeking an experienced Azure Consultant to join our pre-sales team, specializing in designing and architecting cloud solutions that leverage Microsoft Azure technologies. The ideal candidate will have a blend of technical expertise, customer-facing skills, and a deep understanding of Azure services. This position involves engaging with potential clients, understanding their business requirements, and presenting scalable, secure, and cost-effective Azure solutions. Key Responsibilities: Engage with potential clients to understand their business requirements, challenges, and technology landscape. Design and architect Azure solutions that meet clients' business and technical needs. Present and explain proposed solutions to clients, outlining technical details, value propositions, and implementation roadmaps. Collaborate with the sales team to align technical solutions with the client's business objectives. Conduct technical workshops and proof-of-concepts to demonstrate Azure solutions' feasibility and benefits. Stay updated with the latest Azure services, technologies, and industry trends. Act as a liaison between the sales and technical teams to ensure clear communication and alignment on solution design. Provide feedback to sales and product teams on client needs and market trends. Develop and maintain technical documentation related to solution architecture and design. Support the Professional Services team with project delivery and implementation when required. Qualifications and Experience: Bachelor's degree in Computer Science, Engineering, Information Technology, or related field is desirable. Certifications in Microsoft Azure, such as Azure Solutions Architect Expert or Azure Developer Associate, are highly desirable. Experience in customer-facing roles, preferably in pre-sales, consulting, or technical sales. Proficiency in designing and implementing cloud-based solutions, with a strong understanding of cloud architecture principles. Deep technical knowledge and hands-on experience with Microsoft Azure, including Azure Compute, Azure Storage, Azure Networking, Azure Security, and Azure Virtual Desktop. Excellent communication and presentation skills, with the ability to articulate complex technical concepts to non-technical audiences. Strong problem-solving skills and a strategic mindset. Ability to work in a fast-paced, team-oriented environment. What We Offer: Competitive salary starting at £60k + OTE. Flexible hybrid working arrangement (3 days in office, 2 days remote). Generous annual leave (25-30 days, plus public holidays, with optional 2 weeks unpaid leave). Subsidized healthcare/medical benefits. Progression and training programs, including mentoring and career development. Incentives and perks such as holidays, vouchers, lunches, and spot prizes. Top-of-the-range technology for office and remote work (laptops, screens, latest iPhone, etc.). Social events, supportive culture, and a fun, hardworking environment.
Azure Consultant - Hybrid: 3 days onsite in either Northampton or Chippenham - £60,000 + OTE We have partnered with an organisation who strive themselves on having technical specialist and business experts within their organisation and deliver technical. The organisation is hiring for a customer facing Azure Consultant to drive the client relations and deliver solutions to their business partners and clients. The Azure Consultant will operate as an Azure Engineer and Pre-sales to engage with clients to understand their business requirements and architecting Azure Cloud solutions. This role requires a mixture of technical expertise within Azure solutions and strong customer facing skills. The Azure Consultant will be required to visit the office in Northampton or Chippenham 3 days a week. Requirements of the Azure Consultant: - Extensive experience with Azure as a subject matter expert - Client facing exposure working in a consultancy position or MSP environment. - Strong understanding of Azure services such as Networking, Security, Virtual Desktop, Compute etc. - Experience within pre-sales/customer facing. - Excellent communicator to a mixture of clients. Responsibilities of the Azure Consultant: - Deliver projects for key customers across various sectors - Conduct technical workshops and Proof-of-concepts (POCs) to show how Azure solutions work. - Collaborate with the sales teams to align technical solutions with client needs. - Design and architect cost-effective Azure solutions - Present and explain the business solutions to clients to show how they have bring value. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Storm Robertson , by exploring the VIQU IT Recruitment website . If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).
May 02, 2024
Full time
Azure Consultant - Hybrid: 3 days onsite in either Northampton or Chippenham - £60,000 + OTE We have partnered with an organisation who strive themselves on having technical specialist and business experts within their organisation and deliver technical. The organisation is hiring for a customer facing Azure Consultant to drive the client relations and deliver solutions to their business partners and clients. The Azure Consultant will operate as an Azure Engineer and Pre-sales to engage with clients to understand their business requirements and architecting Azure Cloud solutions. This role requires a mixture of technical expertise within Azure solutions and strong customer facing skills. The Azure Consultant will be required to visit the office in Northampton or Chippenham 3 days a week. Requirements of the Azure Consultant: - Extensive experience with Azure as a subject matter expert - Client facing exposure working in a consultancy position or MSP environment. - Strong understanding of Azure services such as Networking, Security, Virtual Desktop, Compute etc. - Experience within pre-sales/customer facing. - Excellent communicator to a mixture of clients. Responsibilities of the Azure Consultant: - Deliver projects for key customers across various sectors - Conduct technical workshops and Proof-of-concepts (POCs) to show how Azure solutions work. - Collaborate with the sales teams to align technical solutions with client needs. - Design and architect cost-effective Azure solutions - Present and explain the business solutions to clients to show how they have bring value. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Storm Robertson , by exploring the VIQU IT Recruitment website . If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).
Spectrum IT Recruitment (South) Ltd
Basingstoke, Hampshire
Lead PHP Developer/Head of Development required by a growing company located in Basingstoke. An exciting opportunity has arisen for a hands-on Lead PHP Developer/Head of Development to join a growing organisation located in Basingstoke Hampshire that offers a hybrid working week (3 days in the office, 2 days remote). The successful Lead PHP Developer/Head of Development will head up a small team of PHP Developers in the UK as well as a small offshore team working on varied projects with Symfony and Laravel. The successful Lead PHP Developer/Head of Development should have a technical background in PHP development. The role would suit an existing "Lead" or "Head of" or a Senior Dev looking to make the step up to lead a small team. Key Experience Digital agency experience Line management of developers/creatives PHP Laravel and/or Symfony Application architecture Client facing Delivering projects on time and within budget If you are seeking a role of this nature please get in touch for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
May 02, 2024
Full time
Lead PHP Developer/Head of Development required by a growing company located in Basingstoke. An exciting opportunity has arisen for a hands-on Lead PHP Developer/Head of Development to join a growing organisation located in Basingstoke Hampshire that offers a hybrid working week (3 days in the office, 2 days remote). The successful Lead PHP Developer/Head of Development will head up a small team of PHP Developers in the UK as well as a small offshore team working on varied projects with Symfony and Laravel. The successful Lead PHP Developer/Head of Development should have a technical background in PHP development. The role would suit an existing "Lead" or "Head of" or a Senior Dev looking to make the step up to lead a small team. Key Experience Digital agency experience Line management of developers/creatives PHP Laravel and/or Symfony Application architecture Client facing Delivering projects on time and within budget If you are seeking a role of this nature please get in touch for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform. The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist. Role Overview The Principal Engineer (PE) will provide technical leadership to the development teams and nurture a culture of continual learning. The Principal Engineer will demonstrate the benefits of approaches to development and delivery either through working as a team member or through group sessions. They should be the authority for decisions relating to standards and engineering best practices within their teams. The Principal Engineer will be passionate about software development and keen to use their technical and mentoring skills to help their development team to be successful. They should be comfortable working in agile teams, foster transparent communication, have a commitment to quality, and a focus on getting things done. Role Responsibilities Act as the primary technical leader and developer on a team, demonstrating strong technical competencies and acting as a dependable and high value contributor within the team such that other team members know what they should aspire to Provide technical oversight of the analysis and design for assigned projects Design, develop, test and oversee production software solutions, including the development of highly complex systems, and modifications to existing systems Be able to communicate the architecture and principles behind a system to both technical and non-technical stakeholders Support the use of preferred planning and prioritisation tooling to capture and track deliveries, identify issues and help with roadmap and iteration planning and prioritisation Ensure the team engages in a well-defined SDLC that supports planning, prioritisation and delivery needs Support the team through help with defining scope and guiding estimation of work to be done by leveraging previous experience Be custodians for target state architecture and best practice within your respective development team Identify opportunities to evolve systems towards target state architecture and direct refactoring and prioritisation to positively influence deliveries Work alongside Team Leaders, to provide technical leadership and direction for the development team Participate in retrospectives and seek opportunities to drive best practice Lead the software team to deliver high quality and innovative software solutions Provide leadership and guidance to coach, motivate and lead team members to their optimum performance levels and career development, through both gated checks like code reviews and more supportive approaches such as mentoring or identifying stretch opportunities for team members Guide and support team to identify and escalate risks as appropriate Work with the Team Leaders to provide time and resource estimates, identify potential areas of risk and suggest mitigating actions Share complex technical designs or issues with non-technical stakeholders and influence their decision making where necessary Identify tools and methodologies to improve the effectiveness of the development process Assist and facilitate prioritisation of software defects and enhancements Manage risks and issues effectively with timely escalation to the project stakeholders Experience / Competences Essential Degree or equivalent industry experience Experience of hands on technical leadership Experience overseeing the development of complex systems Enterprise system experience Leadership experience within a software delivery team Experience of the full software development lifecycle in a technical role Current in-depth knowledge of at least one full stack language as applicable to the role (such as Java, C#, C++, JavaScript) Experience of a general purpose scripting language (such as Python, Perl, Ruby) Desired Excellent attention to detail, highly organised with a proactive approach Strong analytical ability and problem solving skills Risk Responsibilities All staff have defined risk management responsibilities. The Group imposes additional responsibilities on line-managers and senior managers. It is critical that all staff discharge their risk management responsibilities when undertaking their role. Specific responsibilities are incorporated into employee objectives, and your performance against these objectives will be assessed as part of the firm's performance management process. You will also be required to confirm that you have discharged your risk management responsibilities through the annual risk management attestation process. Maintenance The job description will be maintained by the manager of the department. It will be updated if there are changes to the duties and/or responsibilities. This job description is subject to the terms and conditions of your Employment or Service Agreement and Handbook. You shall perform other such duties as the Company or any Group Company may reasonably require. Not The Perfect Fit? Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us. Company Statement We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. Location UK - City Quays - Belfast
May 02, 2024
Full time
The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform. The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist. Role Overview The Principal Engineer (PE) will provide technical leadership to the development teams and nurture a culture of continual learning. The Principal Engineer will demonstrate the benefits of approaches to development and delivery either through working as a team member or through group sessions. They should be the authority for decisions relating to standards and engineering best practices within their teams. The Principal Engineer will be passionate about software development and keen to use their technical and mentoring skills to help their development team to be successful. They should be comfortable working in agile teams, foster transparent communication, have a commitment to quality, and a focus on getting things done. Role Responsibilities Act as the primary technical leader and developer on a team, demonstrating strong technical competencies and acting as a dependable and high value contributor within the team such that other team members know what they should aspire to Provide technical oversight of the analysis and design for assigned projects Design, develop, test and oversee production software solutions, including the development of highly complex systems, and modifications to existing systems Be able to communicate the architecture and principles behind a system to both technical and non-technical stakeholders Support the use of preferred planning and prioritisation tooling to capture and track deliveries, identify issues and help with roadmap and iteration planning and prioritisation Ensure the team engages in a well-defined SDLC that supports planning, prioritisation and delivery needs Support the team through help with defining scope and guiding estimation of work to be done by leveraging previous experience Be custodians for target state architecture and best practice within your respective development team Identify opportunities to evolve systems towards target state architecture and direct refactoring and prioritisation to positively influence deliveries Work alongside Team Leaders, to provide technical leadership and direction for the development team Participate in retrospectives and seek opportunities to drive best practice Lead the software team to deliver high quality and innovative software solutions Provide leadership and guidance to coach, motivate and lead team members to their optimum performance levels and career development, through both gated checks like code reviews and more supportive approaches such as mentoring or identifying stretch opportunities for team members Guide and support team to identify and escalate risks as appropriate Work with the Team Leaders to provide time and resource estimates, identify potential areas of risk and suggest mitigating actions Share complex technical designs or issues with non-technical stakeholders and influence their decision making where necessary Identify tools and methodologies to improve the effectiveness of the development process Assist and facilitate prioritisation of software defects and enhancements Manage risks and issues effectively with timely escalation to the project stakeholders Experience / Competences Essential Degree or equivalent industry experience Experience of hands on technical leadership Experience overseeing the development of complex systems Enterprise system experience Leadership experience within a software delivery team Experience of the full software development lifecycle in a technical role Current in-depth knowledge of at least one full stack language as applicable to the role (such as Java, C#, C++, JavaScript) Experience of a general purpose scripting language (such as Python, Perl, Ruby) Desired Excellent attention to detail, highly organised with a proactive approach Strong analytical ability and problem solving skills Risk Responsibilities All staff have defined risk management responsibilities. The Group imposes additional responsibilities on line-managers and senior managers. It is critical that all staff discharge their risk management responsibilities when undertaking their role. Specific responsibilities are incorporated into employee objectives, and your performance against these objectives will be assessed as part of the firm's performance management process. You will also be required to confirm that you have discharged your risk management responsibilities through the annual risk management attestation process. Maintenance The job description will be maintained by the manager of the department. It will be updated if there are changes to the duties and/or responsibilities. This job description is subject to the terms and conditions of your Employment or Service Agreement and Handbook. You shall perform other such duties as the Company or any Group Company may reasonably require. Not The Perfect Fit? Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us. Company Statement We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. Location UK - City Quays - Belfast
Contact Centre Solution Architect - kore.ai Whitehall Resources require a Contact Centre Solution Architect to work with a key client on an initial 6 week contract. *This role is fully remote. *This role will require the successful candidate to work through an FCSA accredited umbrella company. Contact Centre Solution Architect - kore.ai Job Description: As a Contact Center Solution Architect, you will be responsible for designing and implementing end-to-end contact center solutions that meet the business requirements and objectives of our organization. You will work closely with stakeholders to understand their needs, assess technology options, and architect solutions that optimize performance, scalability, and customer experience. Responsibilities: Solution Design and Architecture: * Collaborate with stakeholders to gather and analyze business requirements for contact center solutions. * Strategic Solution Design: Lead the design and architecture of complex conversational AI solutions using Kore.ai's platform, considering long-term scalability, performance, and maintainability. * Design and architect scalable, reliable, and cost-effective contact center solutions that meet business objectives and align with industry best practices. * Define system architecture, integration points, data flows, and technical specifications for contact center components including IVR, ACD, CRM, workforce management, reporting, and analytics. Technology Evaluation and Selection: * Evaluate and recommend contact center technologies, platforms, and vendors based on business requirements, technical capabilities, and industry standards. * Conduct proof-of-concept (POC) projects and technology assessments to validate feasibility and performance of proposed solutions. Integration and Implementation: * Define integration requirements and strategies for connecting contact center solutions with existing systems, applications, and third-party services. * Collaborate with internal IT teams, vendors, and partners to implement and configure contact center solutions, ensuring seamless integration and alignment with business processes. Performance Optimization and Scalability: * Identify opportunities to optimize performance, scalability, and efficiency of contact center solutions through system tuning, load balancing, and capacity planning. * Conduct performance testing and optimization activities to ensure contact center solutions meet performance requirements under varying workloads and conditions. Security and Compliance: * Ensure contact center solutions adhere to security standards, regulatory requirements, and compliance guidelines such as PCI DSS, GDPR, HIPAA, and SOC 2. * Define security controls, encryption methods, access policies, and audit trails to protect sensitive customer data and ensure data privacy. * Documentation and Knowledge Sharing: * Document solution architecture, design decisions, configurations, and technical specifications. * Provide guidance, training, and knowledge transfer to internal teams and stakeholders on contact center technologies, best practices, and implementation methodologies. Skills and qualifications: * Bachelor's or master's degree in computer science, Information Technology, or related field. * 15+ Years of Experience: Extensive experience in software development, architecture, and solution design, with a focus on conversational AI, chatbots, and related technologies. * Expertise: Deep knowledge and hands-on experience with Kore.ai's platform, including its features, capabilities, APIs, and integrations. * In-depth knowledge of contact center concepts, architectures, protocols, and standards (eg, SIP, VoIP, CTI, ACD, IVR, CRM). * Hands-on experience with contact center platforms such as Genesys, Avaya, Cisco, Twilio, or Amazon Connect. * Strong understanding of cloud computing platforms (eg, AWS, Azure, Google Cloud) and cloud-based contact center solutions. * Proficiency in system integration techniques, APIs, web services, and Middleware technologies. * Excellent communication, collaboration, and stakeholder management skills. * Ability to lead and influence cross-functional teams in a dynamic, fast-paced environment. Preferred Qualifications: * Certification in relevant areas such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or equivalent. * Experience with Agile or DevOps methodologies for software development and deployment. * Knowledge of emerging contact center trends and technologies such as AI, chatbots, speech analytics, and omnichannel engagement. * Experience in industries such as telecommunications, finance, healthcare, or retail with complex contact center requirements. All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description. Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.
May 02, 2024
Contractor
Contact Centre Solution Architect - kore.ai Whitehall Resources require a Contact Centre Solution Architect to work with a key client on an initial 6 week contract. *This role is fully remote. *This role will require the successful candidate to work through an FCSA accredited umbrella company. Contact Centre Solution Architect - kore.ai Job Description: As a Contact Center Solution Architect, you will be responsible for designing and implementing end-to-end contact center solutions that meet the business requirements and objectives of our organization. You will work closely with stakeholders to understand their needs, assess technology options, and architect solutions that optimize performance, scalability, and customer experience. Responsibilities: Solution Design and Architecture: * Collaborate with stakeholders to gather and analyze business requirements for contact center solutions. * Strategic Solution Design: Lead the design and architecture of complex conversational AI solutions using Kore.ai's platform, considering long-term scalability, performance, and maintainability. * Design and architect scalable, reliable, and cost-effective contact center solutions that meet business objectives and align with industry best practices. * Define system architecture, integration points, data flows, and technical specifications for contact center components including IVR, ACD, CRM, workforce management, reporting, and analytics. Technology Evaluation and Selection: * Evaluate and recommend contact center technologies, platforms, and vendors based on business requirements, technical capabilities, and industry standards. * Conduct proof-of-concept (POC) projects and technology assessments to validate feasibility and performance of proposed solutions. Integration and Implementation: * Define integration requirements and strategies for connecting contact center solutions with existing systems, applications, and third-party services. * Collaborate with internal IT teams, vendors, and partners to implement and configure contact center solutions, ensuring seamless integration and alignment with business processes. Performance Optimization and Scalability: * Identify opportunities to optimize performance, scalability, and efficiency of contact center solutions through system tuning, load balancing, and capacity planning. * Conduct performance testing and optimization activities to ensure contact center solutions meet performance requirements under varying workloads and conditions. Security and Compliance: * Ensure contact center solutions adhere to security standards, regulatory requirements, and compliance guidelines such as PCI DSS, GDPR, HIPAA, and SOC 2. * Define security controls, encryption methods, access policies, and audit trails to protect sensitive customer data and ensure data privacy. * Documentation and Knowledge Sharing: * Document solution architecture, design decisions, configurations, and technical specifications. * Provide guidance, training, and knowledge transfer to internal teams and stakeholders on contact center technologies, best practices, and implementation methodologies. Skills and qualifications: * Bachelor's or master's degree in computer science, Information Technology, or related field. * 15+ Years of Experience: Extensive experience in software development, architecture, and solution design, with a focus on conversational AI, chatbots, and related technologies. * Expertise: Deep knowledge and hands-on experience with Kore.ai's platform, including its features, capabilities, APIs, and integrations. * In-depth knowledge of contact center concepts, architectures, protocols, and standards (eg, SIP, VoIP, CTI, ACD, IVR, CRM). * Hands-on experience with contact center platforms such as Genesys, Avaya, Cisco, Twilio, or Amazon Connect. * Strong understanding of cloud computing platforms (eg, AWS, Azure, Google Cloud) and cloud-based contact center solutions. * Proficiency in system integration techniques, APIs, web services, and Middleware technologies. * Excellent communication, collaboration, and stakeholder management skills. * Ability to lead and influence cross-functional teams in a dynamic, fast-paced environment. Preferred Qualifications: * Certification in relevant areas such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or equivalent. * Experience with Agile or DevOps methodologies for software development and deployment. * Knowledge of emerging contact center trends and technologies such as AI, chatbots, speech analytics, and omnichannel engagement. * Experience in industries such as telecommunications, finance, healthcare, or retail with complex contact center requirements. All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description. Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.
The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform. The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist. TP ICAP's Fusion platform is a multi-asset liquidity platform that is driving the transition of TP ICAP's Global Broking business from voice to electronic protocols. The platform enables clients to smoothly access TP ICAP's liquidity pools across all products, asset classes, brands and regions. It has been recognized as the OTC trading platform of the year by Risk Magazine Role Overview Reporting to the Head of Software Engineering, the Product Owner is responsible for both the process and functionality across the Fusion Platform that supports the Global Broking division. This role will work closely with stakeholders in both IT and the business e.g. Trading Desks\Brokers to help drive the strategic direction of Fusion and build relationships between key parties within the organisation. Role Responsibilities Key contact point for the Fusion Platform Collaborate with UX Designers to create mock-ups for the final product. Assist the development team in clarifying requirements and helping them to understand the business side. Review prototypes and other proofs of concepts for feasibility before moving to the next stage. Verify that the product meets customer needs by reviewing feedback from customers or conducting usability testing. Communicate with stakeholders to ensure everyone is aligned with Epics, Features, User Stories and delivery roadmap. Prioritize product backlog items based on their business value, the time required to complete them, and the order they were created. Co-ordinate effort across Fusion Platform for new developments, managing delivery including highlighting slippages, etc to stakeholders Oversight of BAU issues to ensure prompt resolution and help identify thematic trends. Help drive improvements in functionality and process across in-scope applications within Fusion. Gain full end to end understanding of functionality and capabilities of upstream applications to help troubleshoot issues and facilitate requirement gathering and solutioning Facilitation of regular meetings between key stakeholders across relevant teams to drive prioritisation of effort and define roadmap for applications Manage corporate change process, risk process and stakeholder communication Manage ad-hoc tasks as required Experience / Competences Essential Proven experience operating as an Agile Product Owner in Financial Services Technology, ideally within an Agile development environment Ability to communicate with Business Stakeholders and the Technical team Own and create the Product Backlog with clearly defined User Stories that meet the Definition of Ready i.e. Has Architecture diagrams, mock-ups, acceptance criteria, relevant personas etc Experience of using agile tooling to support team delivery e.g. Jira Experience of using design tools e.g. Figma to make Mock-ups to communicate concepts to the development team or Stakeholders A good understanding of the front-to-back trade lifecycle, including client facing UI, trading, middle/back-office (booking, clearing), on-boarding, and reference data Desired Experience of Financial Messaging e.g. XML, FIX Authentication Services and APIs e.g. OAuth2, Okta Cloud Services e.g. AWS Experience of SAFe. Not The Perfect Fit? Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us. Company Statement We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. Location UK - 135 Bishopsgate - London
May 02, 2024
Full time
The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform. The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist. TP ICAP's Fusion platform is a multi-asset liquidity platform that is driving the transition of TP ICAP's Global Broking business from voice to electronic protocols. The platform enables clients to smoothly access TP ICAP's liquidity pools across all products, asset classes, brands and regions. It has been recognized as the OTC trading platform of the year by Risk Magazine Role Overview Reporting to the Head of Software Engineering, the Product Owner is responsible for both the process and functionality across the Fusion Platform that supports the Global Broking division. This role will work closely with stakeholders in both IT and the business e.g. Trading Desks\Brokers to help drive the strategic direction of Fusion and build relationships between key parties within the organisation. Role Responsibilities Key contact point for the Fusion Platform Collaborate with UX Designers to create mock-ups for the final product. Assist the development team in clarifying requirements and helping them to understand the business side. Review prototypes and other proofs of concepts for feasibility before moving to the next stage. Verify that the product meets customer needs by reviewing feedback from customers or conducting usability testing. Communicate with stakeholders to ensure everyone is aligned with Epics, Features, User Stories and delivery roadmap. Prioritize product backlog items based on their business value, the time required to complete them, and the order they were created. Co-ordinate effort across Fusion Platform for new developments, managing delivery including highlighting slippages, etc to stakeholders Oversight of BAU issues to ensure prompt resolution and help identify thematic trends. Help drive improvements in functionality and process across in-scope applications within Fusion. Gain full end to end understanding of functionality and capabilities of upstream applications to help troubleshoot issues and facilitate requirement gathering and solutioning Facilitation of regular meetings between key stakeholders across relevant teams to drive prioritisation of effort and define roadmap for applications Manage corporate change process, risk process and stakeholder communication Manage ad-hoc tasks as required Experience / Competences Essential Proven experience operating as an Agile Product Owner in Financial Services Technology, ideally within an Agile development environment Ability to communicate with Business Stakeholders and the Technical team Own and create the Product Backlog with clearly defined User Stories that meet the Definition of Ready i.e. Has Architecture diagrams, mock-ups, acceptance criteria, relevant personas etc Experience of using agile tooling to support team delivery e.g. Jira Experience of using design tools e.g. Figma to make Mock-ups to communicate concepts to the development team or Stakeholders A good understanding of the front-to-back trade lifecycle, including client facing UI, trading, middle/back-office (booking, clearing), on-boarding, and reference data Desired Experience of Financial Messaging e.g. XML, FIX Authentication Services and APIs e.g. OAuth2, Okta Cloud Services e.g. AWS Experience of SAFe. Not The Perfect Fit? Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us. Company Statement We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. Location UK - 135 Bishopsgate - London