We are currently looking for an IT Program Manager to join our IT Department on a full time, 18 months fixed term basis.
The successful candidate will join a team of 11 and will report directly to the Head of IT.
This new role will focus on a number of key IT programme areas and will be instrumental in delivering a busy and ambitious array of IT projects, spanning infrastructure and applications.
The vibrant and welcoming IT team is set on delivering major pieces of work in the next 18 months, including a capital Wi-Fi and edge switch refresh, a new online purchase path, major database and process upgrades, and more.
The successful candidate will work across a variety of responsibilities which include but are not limited to IT strategy and planning, business analysis and requirements specification as well as governance, risk and compliance.
We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview please indicate this on your application form. Interviews will take place at The Southbank Centre. If you would like to speak to someone about any adjustments or concerns you can also email hrteam@southbankcentre.co.uk and we will be in touch with you to make the necessary arrangements.
By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff.
If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.
Southbank Centre
The Southbank Centre is Europe’s largest arts centre and one of the UK’s top five visitor attractions, occupying an 11-acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames.
Its impact and reach are significant and it is respected internationally as a convener of great artists and diverse audiences and for being entrepreneurial and innovative in response to a volatile and changing financial landscape. The Southbank Centre is a charity that is determined to demonstrate its ambition to remain innovative, disruptive and experimental in what it does and to be highly relevant to the artists it wants to work with and to the audiences it wants to attract.
The Southbank Centre believes that a commitment to diversity and inclusion helps it be a more relevant and effective organisation.
Our Artistic Mission
The Southbank Centre exists to provide great artistic experiences for everyone. Through art, we invite our visitors to enjoy shared cultural encounters together. To gaze. To listen. To be moved. To discover a new idea or a new perspective. We are proud that for the last 70 years, the performances and exhibitions here have moved millions. We have provided a home for art and for artists. A community centred on art, where everyone, no matter their job, helps make the experience.
Benefits & Perks:
As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:
A min 5% pension contribution (going up to 8% depending on employee contribution), from day 1 of employment.
28 days annual leave, plus bank holidays
Hybrid working model (3 days office working, 2 days from home)
Enhanced sick pay
Enhanced family leave benefits
Up to 30% discounts at onsite retail, food and beverage vendors
Staff ticket offers for SC events
Free entry to Hayward Gallery
Free/discounted entry with other reciprocal organisations
Free staff yoga
Season ticket loan
The deadline for applications is 23:59 on the closing date for the job posting.
Jan 02, 2024
Full time
We are currently looking for an IT Program Manager to join our IT Department on a full time, 18 months fixed term basis.
The successful candidate will join a team of 11 and will report directly to the Head of IT.
This new role will focus on a number of key IT programme areas and will be instrumental in delivering a busy and ambitious array of IT projects, spanning infrastructure and applications.
The vibrant and welcoming IT team is set on delivering major pieces of work in the next 18 months, including a capital Wi-Fi and edge switch refresh, a new online purchase path, major database and process upgrades, and more.
The successful candidate will work across a variety of responsibilities which include but are not limited to IT strategy and planning, business analysis and requirements specification as well as governance, risk and compliance.
We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview please indicate this on your application form. Interviews will take place at The Southbank Centre. If you would like to speak to someone about any adjustments or concerns you can also email hrteam@southbankcentre.co.uk and we will be in touch with you to make the necessary arrangements.
By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff.
If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.
Southbank Centre
The Southbank Centre is Europe’s largest arts centre and one of the UK’s top five visitor attractions, occupying an 11-acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames.
Its impact and reach are significant and it is respected internationally as a convener of great artists and diverse audiences and for being entrepreneurial and innovative in response to a volatile and changing financial landscape. The Southbank Centre is a charity that is determined to demonstrate its ambition to remain innovative, disruptive and experimental in what it does and to be highly relevant to the artists it wants to work with and to the audiences it wants to attract.
The Southbank Centre believes that a commitment to diversity and inclusion helps it be a more relevant and effective organisation.
Our Artistic Mission
The Southbank Centre exists to provide great artistic experiences for everyone. Through art, we invite our visitors to enjoy shared cultural encounters together. To gaze. To listen. To be moved. To discover a new idea or a new perspective. We are proud that for the last 70 years, the performances and exhibitions here have moved millions. We have provided a home for art and for artists. A community centred on art, where everyone, no matter their job, helps make the experience.
Benefits & Perks:
As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:
A min 5% pension contribution (going up to 8% depending on employee contribution), from day 1 of employment.
28 days annual leave, plus bank holidays
Hybrid working model (3 days office working, 2 days from home)
Enhanced sick pay
Enhanced family leave benefits
Up to 30% discounts at onsite retail, food and beverage vendors
Staff ticket offers for SC events
Free entry to Hayward Gallery
Free/discounted entry with other reciprocal organisations
Free staff yoga
Season ticket loan
The deadline for applications is 23:59 on the closing date for the job posting.
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Dec 20, 2023
Full time
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Ready to maximise your potential?
C&C Group supplies software solutions and services to almost every energy and water company throughout Great Britain.
We are at the dawn of an exciting new era with Smart Grids, as well as Market-wide Half Hourly Settlement (MHHS), which will be one of the biggest changes to the electricity industry to date. This means we are on the lookout for exceptional talent to join our team, as we expand our reach as well as our goals.
Technology is the essence of what we do, but our people make us who we are.
What will I get to do?
We are looking for a highly motivated and experienced Project Manager, who will be responsible for delivering multiple, concurrent, software development projects of varying size and complexity.
Drawing on project delivery and managerial experience, you will work with various stakeholders to ensure projects are delivered on time, in scope, and within budget to meet an expanding change portfolio and new customer requirements.
You can be a part of this very exciting and crucial time for C&C Group and work to ensure we continue to deliver excellence!
What will my day look like?
You will bring your enthusiasm and motivation, alongside your project management skills to:
Lead projects on behalf of C&C Group, liaising directly with both internal and external customers
Manage projects varying in size, from small and medium sized change requests to existing software products, through to larger changes and implementation of new software products.
Manage the delivery of multiple projects running concurrently to multiple customers, adopting best practice project management techniques to achieve project deliverables.
Maintaining communication between project team members and stakeholders via meetings and reporting.
Work directly with our internal Development, Test, Infrastructure, and Security Teams, as well as external parties to develop and revise detailed project plans based on requirements and changing needs.
Work with other Project Managers overseeing and co-ordinating cross-functional initiatives to ensure that time, cost, and quality parameters are monitored and managed.
Monitor project performance to ensure timely delivery, and perform ongoing reviews of project statuses, identify potential project risks, and recommend and implement risk mitigation solutions as approved and as appropriate.
Ensure that all project deliveries are consistent with C&C Group’s ISMS Policies and Procedures.
Report to the Head of Project Management.
More about you
You must have:
Relevant Project Management qualification.
Demonstrable experience of project delivery, ideally covering all aspects of the software development lifecycle, and managing the delivery of complex business and IT change.
Be able to utilise proven project management techniques.
Be able to provide evidence of project planning of medium to large software projects and be proficient in the use of formal scheduling tools.
Demonstrable experience of managing a diverse change portfolio with concurrent initiatives.
Be creative and correctly use the range of resources available in an efficient, engaging, and successful way.
Excellent communication skills with experience of engaging and managing third parties and can assimilate information quickly and accurately.
Experience of producing compelling presentation material at pace, adjusting communication styles to suit different audiences.
Experience of working in a matrix management environment.
Good team player.
Must be able to travel between C&C Group offices and to customer locations, when required.
Nice to have:
Experience in the utilities sector would be beneficial.
Remote Working?
We want our employees to perform at their best, so we offer a flexible working model which means you decide where you want to work.
Want to work from home to meet your deadline in peace? You can do that.
Want to bounce ideas off your colleagues or go for a team lunch? We have comfortable and relaxed offices with fruit, snacks, and hot and cold drinks available; to keep you fuelled for working.
The expectation is to be in the office for 2 days a week to ensure you get up to speed and collaborate with colleagues.
A Company to be proud of
Be more than just a number. As a small to medium sized company, we make it our mission to ensure every employee feels valued and knows that their contribution makes a difference. We want everyone to work in a place where they can thrive, and feel empowered to be themselves, which is why we encourage a diverse, fair, and open workforce.
We offer flexible working to help employees work to their full potential. We also understand that flexibility goes beyond the place of work, and we are here to support our employees in any way we can, including having Mental Health First Aiders on hand to help with more challenging times.
We strive for continuous improvement in how we work, our products and services, our working environments and culture, and our impact on the environment, and we actively encourage our employees to tell us how.
Benefits and Rewards include:
Comprehensive private healthcare for you and your family, including optical and dental, as well as extra cancer care cover and access to mental health support
Employee Assistance Programme
25-27 days holiday, plus public holidays of course
Payroll Giving Scheme – We will match donations made to your chosen charity!
A generous monthly team social budget
Fruit, snacks, and drinks when working in our offices
Electric Vehicle Scheme
Ride to Work Scheme
Extra days annual leave for your wedding/civil partnership
Free on-site car parking
How do I join the C&C Group team?
If this advert sparks excitement as well as matches your aspirations and skills, then apply today!
If this isn’t the right role for you but you would love to work for C&C Group, then please get in touch. We are always looking for clever, smart, innovative, and motivated talent.
Jan 31, 2023
Full time
Ready to maximise your potential?
C&C Group supplies software solutions and services to almost every energy and water company throughout Great Britain.
We are at the dawn of an exciting new era with Smart Grids, as well as Market-wide Half Hourly Settlement (MHHS), which will be one of the biggest changes to the electricity industry to date. This means we are on the lookout for exceptional talent to join our team, as we expand our reach as well as our goals.
Technology is the essence of what we do, but our people make us who we are.
What will I get to do?
We are looking for a highly motivated and experienced Project Manager, who will be responsible for delivering multiple, concurrent, software development projects of varying size and complexity.
Drawing on project delivery and managerial experience, you will work with various stakeholders to ensure projects are delivered on time, in scope, and within budget to meet an expanding change portfolio and new customer requirements.
You can be a part of this very exciting and crucial time for C&C Group and work to ensure we continue to deliver excellence!
What will my day look like?
You will bring your enthusiasm and motivation, alongside your project management skills to:
Lead projects on behalf of C&C Group, liaising directly with both internal and external customers
Manage projects varying in size, from small and medium sized change requests to existing software products, through to larger changes and implementation of new software products.
Manage the delivery of multiple projects running concurrently to multiple customers, adopting best practice project management techniques to achieve project deliverables.
Maintaining communication between project team members and stakeholders via meetings and reporting.
Work directly with our internal Development, Test, Infrastructure, and Security Teams, as well as external parties to develop and revise detailed project plans based on requirements and changing needs.
Work with other Project Managers overseeing and co-ordinating cross-functional initiatives to ensure that time, cost, and quality parameters are monitored and managed.
Monitor project performance to ensure timely delivery, and perform ongoing reviews of project statuses, identify potential project risks, and recommend and implement risk mitigation solutions as approved and as appropriate.
Ensure that all project deliveries are consistent with C&C Group’s ISMS Policies and Procedures.
Report to the Head of Project Management.
More about you
You must have:
Relevant Project Management qualification.
Demonstrable experience of project delivery, ideally covering all aspects of the software development lifecycle, and managing the delivery of complex business and IT change.
Be able to utilise proven project management techniques.
Be able to provide evidence of project planning of medium to large software projects and be proficient in the use of formal scheduling tools.
Demonstrable experience of managing a diverse change portfolio with concurrent initiatives.
Be creative and correctly use the range of resources available in an efficient, engaging, and successful way.
Excellent communication skills with experience of engaging and managing third parties and can assimilate information quickly and accurately.
Experience of producing compelling presentation material at pace, adjusting communication styles to suit different audiences.
Experience of working in a matrix management environment.
Good team player.
Must be able to travel between C&C Group offices and to customer locations, when required.
Nice to have:
Experience in the utilities sector would be beneficial.
Remote Working?
We want our employees to perform at their best, so we offer a flexible working model which means you decide where you want to work.
Want to work from home to meet your deadline in peace? You can do that.
Want to bounce ideas off your colleagues or go for a team lunch? We have comfortable and relaxed offices with fruit, snacks, and hot and cold drinks available; to keep you fuelled for working.
The expectation is to be in the office for 2 days a week to ensure you get up to speed and collaborate with colleagues.
A Company to be proud of
Be more than just a number. As a small to medium sized company, we make it our mission to ensure every employee feels valued and knows that their contribution makes a difference. We want everyone to work in a place where they can thrive, and feel empowered to be themselves, which is why we encourage a diverse, fair, and open workforce.
We offer flexible working to help employees work to their full potential. We also understand that flexibility goes beyond the place of work, and we are here to support our employees in any way we can, including having Mental Health First Aiders on hand to help with more challenging times.
We strive for continuous improvement in how we work, our products and services, our working environments and culture, and our impact on the environment, and we actively encourage our employees to tell us how.
Benefits and Rewards include:
Comprehensive private healthcare for you and your family, including optical and dental, as well as extra cancer care cover and access to mental health support
Employee Assistance Programme
25-27 days holiday, plus public holidays of course
Payroll Giving Scheme – We will match donations made to your chosen charity!
A generous monthly team social budget
Fruit, snacks, and drinks when working in our offices
Electric Vehicle Scheme
Ride to Work Scheme
Extra days annual leave for your wedding/civil partnership
Free on-site car parking
How do I join the C&C Group team?
If this advert sparks excitement as well as matches your aspirations and skills, then apply today!
If this isn’t the right role for you but you would love to work for C&C Group, then please get in touch. We are always looking for clever, smart, innovative, and motivated talent.
Process Control (OT) Systems Engineer Location: Shotton, North West including North Wales, GB Job Title: Process Control (OT) Systems Engineer Department: Computer Operations Location: Shotton (CH5) Salary: £42,758 -£48,867 + Annualised Hours Closing Date: Sunday 7th April 2024 At Tata Steel, we're committed to excellence in everything we do. As a global leader in the steel industry, we're constantly pushing boundaries and innovating to meet the needs of our customers and communities. Join us in our mission to create a sustainable future through cutting-edge technology and unparalleled expertise. What you will do We're currently seeking a talented Process Control (OT) Systems Engineer to join our Colors team at our site in Shotton. Reporting to the Computer Operations Manager, you'll play a pivotal role in supporting and enhancing our Operational Technology infrastructure, ensuring seamless operations and driving continuous improvement. Key Responsibilities: Prioritize safety above all else, fostering a secure working environment and ensuring adherence to safety protocols. Oversee the management of infrastructure and data flow across all system levels, minimizing production downtime due to critical interface failures. Lead and manage specialist IT and process control system maintenance contractors, ensuring compliance with technical standards and safety protocols. Maintain and develop process control computer systems and associated software for real-time product tracking and material processing data. Ensure compliance of all OT assets with Company Cybersecurity policy, in alignment with HSEOG86 standards. This is an exceptional opportunity to join a dynamic team working across a diverse range of OT technologies. We're dedicated to investing in the ongoing training and development of our staff, offering regular specialist training on emerging technologies and ample opportunities for career progression. What you will need We're seeking a Process Control (OT) Systems Engineer who holds a degree in a computer-related discipline and is CCNA certified, boasting expertise in switching, routing, wireless, and security. Beyond academic achievements, you'll possess a solid understanding of VMware and the Windows Server operating system. Your experience in applying cybersecurity measures to industrial automation and control systems, aligning with HSEOG86 standards, will be invaluable. Familiarity with SAP business/manufacturing management software systems, WinCC, IFixSCADA, and ideally, Visual Basic, is highly desirable. Strong communication skills are a must, as you'll engage in influencing behaviors and effectively managing contractors across various disciplines. Your ability to thrive under pressure, swiftly resolving faults to minimize production halts, is crucial. Additionally, you'll play a pivotal role in maintaining compliance with our company's cybersecurity policies, ensuring the integrity and security of our operational technology assets. What we can offer you Tata Steel UK offers their employees significant benefits packages. For this role, you will benefit from: A market competitive salary 35 days holidays per annum Annual Pay Review Quarterly Bonus Scheme - subject to business performance Private Healthcare Scheme (Individual cover) One of the UK's leading defined contribution pension schemes (10% employer contribution / 6% employee contribution) We also have an extensive list of lifestyle benefits including free onsite parking at all of our sites, an employee assistance programme as well as Employee discount scheme for companies including Vodafone, Jaguar Land Rover and also various local services. Why us? Tata Steel is one of the world's top 10 steel producers. The combined group has an annual aggregate crude steel capacity of more than 33 million tonnes with approximately 80,000 employees across four continents. We're part of the Tata Group, one of the largest, most diverse conglomerates in the world with businesses in the UK including Tata Steel, Jaguar Land Rover and Tetley Tea. Sustainability is at the very heart of what we do and we are dedicated to managing our operations responsibly and to continuously improving our performance. Innovating for tomorrow, making a positive impact today.
Apr 25, 2024
Full time
Process Control (OT) Systems Engineer Location: Shotton, North West including North Wales, GB Job Title: Process Control (OT) Systems Engineer Department: Computer Operations Location: Shotton (CH5) Salary: £42,758 -£48,867 + Annualised Hours Closing Date: Sunday 7th April 2024 At Tata Steel, we're committed to excellence in everything we do. As a global leader in the steel industry, we're constantly pushing boundaries and innovating to meet the needs of our customers and communities. Join us in our mission to create a sustainable future through cutting-edge technology and unparalleled expertise. What you will do We're currently seeking a talented Process Control (OT) Systems Engineer to join our Colors team at our site in Shotton. Reporting to the Computer Operations Manager, you'll play a pivotal role in supporting and enhancing our Operational Technology infrastructure, ensuring seamless operations and driving continuous improvement. Key Responsibilities: Prioritize safety above all else, fostering a secure working environment and ensuring adherence to safety protocols. Oversee the management of infrastructure and data flow across all system levels, minimizing production downtime due to critical interface failures. Lead and manage specialist IT and process control system maintenance contractors, ensuring compliance with technical standards and safety protocols. Maintain and develop process control computer systems and associated software for real-time product tracking and material processing data. Ensure compliance of all OT assets with Company Cybersecurity policy, in alignment with HSEOG86 standards. This is an exceptional opportunity to join a dynamic team working across a diverse range of OT technologies. We're dedicated to investing in the ongoing training and development of our staff, offering regular specialist training on emerging technologies and ample opportunities for career progression. What you will need We're seeking a Process Control (OT) Systems Engineer who holds a degree in a computer-related discipline and is CCNA certified, boasting expertise in switching, routing, wireless, and security. Beyond academic achievements, you'll possess a solid understanding of VMware and the Windows Server operating system. Your experience in applying cybersecurity measures to industrial automation and control systems, aligning with HSEOG86 standards, will be invaluable. Familiarity with SAP business/manufacturing management software systems, WinCC, IFixSCADA, and ideally, Visual Basic, is highly desirable. Strong communication skills are a must, as you'll engage in influencing behaviors and effectively managing contractors across various disciplines. Your ability to thrive under pressure, swiftly resolving faults to minimize production halts, is crucial. Additionally, you'll play a pivotal role in maintaining compliance with our company's cybersecurity policies, ensuring the integrity and security of our operational technology assets. What we can offer you Tata Steel UK offers their employees significant benefits packages. For this role, you will benefit from: A market competitive salary 35 days holidays per annum Annual Pay Review Quarterly Bonus Scheme - subject to business performance Private Healthcare Scheme (Individual cover) One of the UK's leading defined contribution pension schemes (10% employer contribution / 6% employee contribution) We also have an extensive list of lifestyle benefits including free onsite parking at all of our sites, an employee assistance programme as well as Employee discount scheme for companies including Vodafone, Jaguar Land Rover and also various local services. Why us? Tata Steel is one of the world's top 10 steel producers. The combined group has an annual aggregate crude steel capacity of more than 33 million tonnes with approximately 80,000 employees across four continents. We're part of the Tata Group, one of the largest, most diverse conglomerates in the world with businesses in the UK including Tata Steel, Jaguar Land Rover and Tetley Tea. Sustainability is at the very heart of what we do and we are dedicated to managing our operations responsibly and to continuously improving our performance. Innovating for tomorrow, making a positive impact today.
We need an AWE some Senior Cost Engineer to join our Business Management team within IPD at AWE. It's a truly exciting time to join us with a lot of scope for progression and work on fascinating projects. (And don't forget, every second Friday off!) Location: Hybrid and flexible working, with our offices based in Berkshire between Reading, Basingstoke and Newbury with onsite parking and good bus links to Basingstoke from site. There is a requirement to be on site up to 2 days per week. Salary: Starting at £45,110, this is open to upwards negotiation if you have the skills and experience that we need. What's exciting is: You will be joining the business as it embarks on one of the most complex infrastructure programmes in the country at a pivotal moment in its evolution. The UK government has committed substantial investment into improving our infrastructure, so we are building a talented team to make the most of this opportunity. As a Senior Cost Engineer , you will be working on a critical construction programme with responsibility for all aspects of Cost. The role is multifaceted and involves working with many different partners so the ability to form strong relationships is essential along with previous stakeholder engagement experience. You will be responsible for the establishment, development, maintenance of timely, accurate cost data, and reports, including forecasts, performance analysis, earned value, cash flows, and monthly reports on the Actual Cost of Work Performed (ACWP). A typical day for a Senior Cost Engineer could look like this: Implementation of appropriate procedures, processes and systems. Task managing capacity and deployment of Business Management team members in support of Group Leaders. Preparation, monitor and control of forecasts and budgets for specified projects, including change control. Interrogation of systems and performance to ascertain actual expenditure and project accruals. Assessment of supplier Application for Payment. Preparation of cost reports, including trend analysis and early warnings where necessary. Conducting full and detailed SPI, CPI variance analysis and subsequent root cause analysis, followed by provision of narrative, recommendations & recovery planning. Establishing the Project Cost Breakdown Structure (CBS) and heading the preparation of cost studies utilising historical data. Developing benchmarking information to meet specific needs. Providing trended data to the Project Manager based on performance to date and emerging trends including making recommendations. Tracking workforce productivity and analysing time booked to projects including resource usage vs. planned, resource constraints, etc. We would like you to demonstrate or have experience of: Professionally qualified with chartered or equivalent status Success in a Project Controls environment or similar Cost role on a major construction project Adept with tech such as Cost tools, Excel and IT Building rapport and creating great relationships Motivating and building teams Why work for us? AWE has been voted one of the best 25 big companies to work for in the UK again this year. So, when you work with us, you can take advantage of a great package of benefits and development opportunities on top of your salary: You can find out more about our benefits HERE To apply: Please log into AWE Careers to submit your CV and a covering letter. Make sure that you highlight all relevant skills and experience for this job. Give us a clear view of what you can bring to the role and also why you want to work with the team here at AWE. You must be willing and able to obtain and maintain Security/ Developed Vetting Clearance (funded by the AWE) in order to start with us in this role. It can take several months for clearance to come through. DVSubjectsInformationLeaflet.pdf (publishing.service.gov.uk) This job role is suitable for hybrid working, which is an informal, non-contractual and voluntary arrangement, blending a balance of attendance in the workplace (your permanent duty station) and working from home as a personal choice. If you are successful, any opportunities for hybrid working will be discussed with you prior to you taking up your post. The successful candidate is required to carry out all their duties from a UK location and cannot do so from an overseas location at any time. Important things you need to know: Interviews will be scheduled during working hours Interviews will be 90 minutes on TEAMS Only applications via our AWE Careers site can be accepted For more information about this role or the recruitment journey, get in touch with me (Sunflower) at: (Sorry agencies - all recruitment for this role is being managed by our internal resourcing team here at AWE)
Apr 25, 2024
Full time
We need an AWE some Senior Cost Engineer to join our Business Management team within IPD at AWE. It's a truly exciting time to join us with a lot of scope for progression and work on fascinating projects. (And don't forget, every second Friday off!) Location: Hybrid and flexible working, with our offices based in Berkshire between Reading, Basingstoke and Newbury with onsite parking and good bus links to Basingstoke from site. There is a requirement to be on site up to 2 days per week. Salary: Starting at £45,110, this is open to upwards negotiation if you have the skills and experience that we need. What's exciting is: You will be joining the business as it embarks on one of the most complex infrastructure programmes in the country at a pivotal moment in its evolution. The UK government has committed substantial investment into improving our infrastructure, so we are building a talented team to make the most of this opportunity. As a Senior Cost Engineer , you will be working on a critical construction programme with responsibility for all aspects of Cost. The role is multifaceted and involves working with many different partners so the ability to form strong relationships is essential along with previous stakeholder engagement experience. You will be responsible for the establishment, development, maintenance of timely, accurate cost data, and reports, including forecasts, performance analysis, earned value, cash flows, and monthly reports on the Actual Cost of Work Performed (ACWP). A typical day for a Senior Cost Engineer could look like this: Implementation of appropriate procedures, processes and systems. Task managing capacity and deployment of Business Management team members in support of Group Leaders. Preparation, monitor and control of forecasts and budgets for specified projects, including change control. Interrogation of systems and performance to ascertain actual expenditure and project accruals. Assessment of supplier Application for Payment. Preparation of cost reports, including trend analysis and early warnings where necessary. Conducting full and detailed SPI, CPI variance analysis and subsequent root cause analysis, followed by provision of narrative, recommendations & recovery planning. Establishing the Project Cost Breakdown Structure (CBS) and heading the preparation of cost studies utilising historical data. Developing benchmarking information to meet specific needs. Providing trended data to the Project Manager based on performance to date and emerging trends including making recommendations. Tracking workforce productivity and analysing time booked to projects including resource usage vs. planned, resource constraints, etc. We would like you to demonstrate or have experience of: Professionally qualified with chartered or equivalent status Success in a Project Controls environment or similar Cost role on a major construction project Adept with tech such as Cost tools, Excel and IT Building rapport and creating great relationships Motivating and building teams Why work for us? AWE has been voted one of the best 25 big companies to work for in the UK again this year. So, when you work with us, you can take advantage of a great package of benefits and development opportunities on top of your salary: You can find out more about our benefits HERE To apply: Please log into AWE Careers to submit your CV and a covering letter. Make sure that you highlight all relevant skills and experience for this job. Give us a clear view of what you can bring to the role and also why you want to work with the team here at AWE. You must be willing and able to obtain and maintain Security/ Developed Vetting Clearance (funded by the AWE) in order to start with us in this role. It can take several months for clearance to come through. DVSubjectsInformationLeaflet.pdf (publishing.service.gov.uk) This job role is suitable for hybrid working, which is an informal, non-contractual and voluntary arrangement, blending a balance of attendance in the workplace (your permanent duty station) and working from home as a personal choice. If you are successful, any opportunities for hybrid working will be discussed with you prior to you taking up your post. The successful candidate is required to carry out all their duties from a UK location and cannot do so from an overseas location at any time. Important things you need to know: Interviews will be scheduled during working hours Interviews will be 90 minutes on TEAMS Only applications via our AWE Careers site can be accepted For more information about this role or the recruitment journey, get in touch with me (Sunflower) at: (Sorry agencies - all recruitment for this role is being managed by our internal resourcing team here at AWE)
Cyber Security Engineer (IT digital systems) ABJ6891a South East c £49 to £61K + Bonus As an experienced IT security engineer joining a strong digital technology team, this pivotal IT Security Engineer role will support the systems and applications that deliver enterprise security services for a global organisation. With a focus on identity and access management, the Security Engineer will provide expert knowledge to support the planning, design, development, and deployment of centralized IAM and PAM solutions and the delivery of the enterprise-level Privileged Access Management program. The role will also support the implementation and management of all cyber security technologies and services in use at the company Role & Accountabilities Provide expert knowledge and act as a subject matter expert on key principles of (IAM) with an in-depth knowledge in the areas of authentication and authorization systems, identity lifecycle management, and identity governance. Build the IAM strategy, and ensure its implementation is a success across the business. Staying up-to-date on current IAM threats and industry solutions, and ensuring IAM measures are appropriate. Support the Vulnerability Management programme using vulnerability management tools to ensure efficient and effective remediation of vulnerabilities in line with best practise and policy. Assist with the investigation vulnerability results and remediation efforts. Assist with management of the SIEM service, including the ingestion of new log sources, configuration of alerting and providing expert knowledge to aid the investigation of alerts where required. Support the integration of new cyber security services and technologies with existing systems and infrastructure. Work with colleagues and stakeholders to support the adherence with security policies, standards, and baselines across the organisation. Contribute to the creation and maintenance of relevant security policies and standards. Support the delivery of implementing requirements of the NIST standard. Qualifications / Experience Identity and Access Management (IAM) and Privileged Access Management (PAM) experience, including delivery experience In-depth understanding of modern authentication solutions using SAML/OAuth/OIDC Experience of design and delivery related to an Identity Provider, e.g., Active Directory, Azure Active Directory, SailPoint IdentityNow. Understanding of risk management, including quantification and remediation Technical proficiency in identity protocols (SAML, OIDC, LDAP, Kerberos, FIDO2, WebAuthN) A desire to learn, and ability to apply technical security knowledge to new and unfamiliar areas A passion for improving processes through scripting or automation Stay up-to-date on current IAM threats and industry solutions. Desirable CertifiedIdentityManagementProfessional(CIMP) CertifiedIdentityandAccessManager(CIAM) CertifiedIdentityandSecurityTechnologist(CIST) NISTexperience aplus Familiarity with risk management and understanding of regulatory compliance frameworks (e.g.,ISO/SOC/NIST) Salary dependent on experience Bonus: 15% Holiday: 25 days Pension: Employer 9% contribution; private medical Insurance; Life Assurance; Onsite Gym. To Apply: Please contact Alison Basson
Apr 25, 2024
Full time
Cyber Security Engineer (IT digital systems) ABJ6891a South East c £49 to £61K + Bonus As an experienced IT security engineer joining a strong digital technology team, this pivotal IT Security Engineer role will support the systems and applications that deliver enterprise security services for a global organisation. With a focus on identity and access management, the Security Engineer will provide expert knowledge to support the planning, design, development, and deployment of centralized IAM and PAM solutions and the delivery of the enterprise-level Privileged Access Management program. The role will also support the implementation and management of all cyber security technologies and services in use at the company Role & Accountabilities Provide expert knowledge and act as a subject matter expert on key principles of (IAM) with an in-depth knowledge in the areas of authentication and authorization systems, identity lifecycle management, and identity governance. Build the IAM strategy, and ensure its implementation is a success across the business. Staying up-to-date on current IAM threats and industry solutions, and ensuring IAM measures are appropriate. Support the Vulnerability Management programme using vulnerability management tools to ensure efficient and effective remediation of vulnerabilities in line with best practise and policy. Assist with the investigation vulnerability results and remediation efforts. Assist with management of the SIEM service, including the ingestion of new log sources, configuration of alerting and providing expert knowledge to aid the investigation of alerts where required. Support the integration of new cyber security services and technologies with existing systems and infrastructure. Work with colleagues and stakeholders to support the adherence with security policies, standards, and baselines across the organisation. Contribute to the creation and maintenance of relevant security policies and standards. Support the delivery of implementing requirements of the NIST standard. Qualifications / Experience Identity and Access Management (IAM) and Privileged Access Management (PAM) experience, including delivery experience In-depth understanding of modern authentication solutions using SAML/OAuth/OIDC Experience of design and delivery related to an Identity Provider, e.g., Active Directory, Azure Active Directory, SailPoint IdentityNow. Understanding of risk management, including quantification and remediation Technical proficiency in identity protocols (SAML, OIDC, LDAP, Kerberos, FIDO2, WebAuthN) A desire to learn, and ability to apply technical security knowledge to new and unfamiliar areas A passion for improving processes through scripting or automation Stay up-to-date on current IAM threats and industry solutions. Desirable CertifiedIdentityManagementProfessional(CIMP) CertifiedIdentityandAccessManager(CIAM) CertifiedIdentityandSecurityTechnologist(CIST) NISTexperience aplus Familiarity with risk management and understanding of regulatory compliance frameworks (e.g.,ISO/SOC/NIST) Salary dependent on experience Bonus: 15% Holiday: 25 days Pension: Employer 9% contribution; private medical Insurance; Life Assurance; Onsite Gym. To Apply: Please contact Alison Basson
Cloud Delivery manager £95,000 - £110,000 1-2 days a week in London On premise to Cloud (Azure) migration programme I am looking for an experienced Cloud delivery manager or a senior project / programme manager who is looking to step into a Delivery manager position within one of our prominent financial services clients on a multi-year cloud migration programme from On prem to Azure. This role will need someone who has worked on similar projects of moving large amounts of on prem servers and applications to the cloud which will be Azure. This role will require 1-2 days a week in London and will unfortunately not accept sponsorship of Visa's. Required experience; - End to end Azure migration (Infrastructure) experience - Proven experience working on large scale programme's as a senior Project, Programme or Delivery manager - Delivery management experience - Great stakeholder management experience If possible within your CV I would be looking for project sizes and amounts of servers and applications that have successfully been migrated within past roles.
Apr 25, 2024
Full time
Cloud Delivery manager £95,000 - £110,000 1-2 days a week in London On premise to Cloud (Azure) migration programme I am looking for an experienced Cloud delivery manager or a senior project / programme manager who is looking to step into a Delivery manager position within one of our prominent financial services clients on a multi-year cloud migration programme from On prem to Azure. This role will need someone who has worked on similar projects of moving large amounts of on prem servers and applications to the cloud which will be Azure. This role will require 1-2 days a week in London and will unfortunately not accept sponsorship of Visa's. Required experience; - End to end Azure migration (Infrastructure) experience - Proven experience working on large scale programme's as a senior Project, Programme or Delivery manager - Delivery management experience - Great stakeholder management experience If possible within your CV I would be looking for project sizes and amounts of servers and applications that have successfully been migrated within past roles.
Hays are looking for a Technical Operations Manager to join a SME MSP business based on the outskirts of Birmingham. HYBRID working with 3 days in the office a week (non-negotiable) You will manage a small team of engineers and be client facing for implementing and onboarding new clients in to the MSP. Key requirements: AVD, Azure and Pre-Sales experience You must be a hands-on technical expert to be able to lead service design and implementation. Your MissionDiscovery, Design and Delivery - Managing technical discovery for potential projects and or service improvements. Working against the clock to deliver proposed solution designs, obtaining assurance from our Technical Architect & ultimately being responsible for the delivery of the project and the project plan.Working closely with the wider business, customers & suppliers to ensure the solutions we deliver meet business outcomes. Automation - You will be responsible for driving efficiencies in our business processes and toolsets via automation. You will have proven experience. You use tools and platforms such as Terraform, PowerShell, Power Automate & ITSM tools.Microsoft Technology - You will be an expert in key Microsoft technologies. Helping shape our service offerings which leverage Azure, Intune, 365 and many others. Major Incident Management - It doesn't happen often but when it does, you'll bring together infrastructure investigations for major incidents and work to resolve these with minimal downtime for our customers. Skills that will set you apart Windows Server design, build, management, and maintenance in a multidomain environment. VMWare Design, build, management, and maintenance. Azure landing zone design, build, management, and maintenance. Active Directory including AAD, GPOs & UAC & RBAC model creation. Automation technologies Terraform, Powershell and Power Automate. Strong experience in hybrid cloud environments and modernising Legacy infrastructure. Strong experience managing Intune policies and configuration, with the ability to troubleshoot autonomously. Experience of working in an environment aligning to ITIL best practice and focusing on the business impact & outcomes. Experience of delivering varied programmes of work and leading others who pick up small projects or workstreams within your programmes. Management and ongoing improvements to Office 365, security scores & feature development. A good understanding of cybersecurity principles and a security first approach to infrastructure design. Able to work with network Switches & Firewalls with the ability to troubleshoot autonomously. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Apr 25, 2024
Full time
Hays are looking for a Technical Operations Manager to join a SME MSP business based on the outskirts of Birmingham. HYBRID working with 3 days in the office a week (non-negotiable) You will manage a small team of engineers and be client facing for implementing and onboarding new clients in to the MSP. Key requirements: AVD, Azure and Pre-Sales experience You must be a hands-on technical expert to be able to lead service design and implementation. Your MissionDiscovery, Design and Delivery - Managing technical discovery for potential projects and or service improvements. Working against the clock to deliver proposed solution designs, obtaining assurance from our Technical Architect & ultimately being responsible for the delivery of the project and the project plan.Working closely with the wider business, customers & suppliers to ensure the solutions we deliver meet business outcomes. Automation - You will be responsible for driving efficiencies in our business processes and toolsets via automation. You will have proven experience. You use tools and platforms such as Terraform, PowerShell, Power Automate & ITSM tools.Microsoft Technology - You will be an expert in key Microsoft technologies. Helping shape our service offerings which leverage Azure, Intune, 365 and many others. Major Incident Management - It doesn't happen often but when it does, you'll bring together infrastructure investigations for major incidents and work to resolve these with minimal downtime for our customers. Skills that will set you apart Windows Server design, build, management, and maintenance in a multidomain environment. VMWare Design, build, management, and maintenance. Azure landing zone design, build, management, and maintenance. Active Directory including AAD, GPOs & UAC & RBAC model creation. Automation technologies Terraform, Powershell and Power Automate. Strong experience in hybrid cloud environments and modernising Legacy infrastructure. Strong experience managing Intune policies and configuration, with the ability to troubleshoot autonomously. Experience of working in an environment aligning to ITIL best practice and focusing on the business impact & outcomes. Experience of delivering varied programmes of work and leading others who pick up small projects or workstreams within your programmes. Management and ongoing improvements to Office 365, security scores & feature development. A good understanding of cybersecurity principles and a security first approach to infrastructure design. Able to work with network Switches & Firewalls with the ability to troubleshoot autonomously. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Position: Service Desk Technician (12 Month Fixed Term) About Us This is a great opportunity to join an award-winning organisation, named Best Sustainable Housing Association in Wales 2021. We are one of the largest social housing landlords in Wales, with over 9,000 properties across our region, making a difference to our communities. As we continue to grow, we are excited to add the role of Service Desk Technician to our Technology and Innovation Team who are vital in ensuring that we are able to provide an excellent service to our customers. The role is a permanent with a starting salary of £29221 a year. About the role The role of Service Desk Technician is a vital role within our Technology and Innovation Team and has been created to assist with the effective delivery of ICT services in the organisation. The successful Service Desk Technician candidate will be responsible for taking customer queries and managing expectations before dealing with any issues effectively in a timely manner. Our new Service Desk Technician will be responsible for assisting the Service Desk Manager in: Service Desk- Using the service desk facility to support employees by answering requests for software and hardware support. Assist with the identification of patterns and trends and ensure all requests are dealt with efficiently and effectively. Customer Relations - Working within a team, providing 1st and 2nd line support for the business by identifying issues and dealing with them proactively. Engaging with customers and building strong relationships to ensure an end user approach. Communicating solutions to issues staff are facing with patience and understanding. Infrastructure & Assets - Ensure that all company assets are recorded, compliant and in good condition. About You In order to be successful in the role of Service Desk Technician our new team member will be educated to NVQ level 3 or the equivalent experience: Strong diagnostic skills and the ability to use them to identify software issues and provide solutions Excellent communication skills which will be used to develop relationships, using initiative to solve problems Key Benefits 25 days annual leave (plus bank holidays and 2 additional office closure days at Christmas), rising to 28 days annual leave after 3 years' service, and 31 days annual leave after 5 years' service. Generous stakeholder pension scheme (rising to 8% contributions) Company sick pay and Income Protection Insurance (conditions apply) A 24/7 Employee Assistance Programme (EAP) and an app-based service giving employees and their families access to remote GP's and enhanced health support. A paid day off to take your child to their first day at reception. Employee discount schemes Salary Sacrifice Car Lease Scheme Cycle 2 Work Scheme Learning and development opportunities Please see attached Service Desk Technician role profile for the full job description and person specification. Job Closing Date - 14th April 2024 Please note that should we receive a high volume of applications; the role could close early.
Apr 25, 2024
Full time
Position: Service Desk Technician (12 Month Fixed Term) About Us This is a great opportunity to join an award-winning organisation, named Best Sustainable Housing Association in Wales 2021. We are one of the largest social housing landlords in Wales, with over 9,000 properties across our region, making a difference to our communities. As we continue to grow, we are excited to add the role of Service Desk Technician to our Technology and Innovation Team who are vital in ensuring that we are able to provide an excellent service to our customers. The role is a permanent with a starting salary of £29221 a year. About the role The role of Service Desk Technician is a vital role within our Technology and Innovation Team and has been created to assist with the effective delivery of ICT services in the organisation. The successful Service Desk Technician candidate will be responsible for taking customer queries and managing expectations before dealing with any issues effectively in a timely manner. Our new Service Desk Technician will be responsible for assisting the Service Desk Manager in: Service Desk- Using the service desk facility to support employees by answering requests for software and hardware support. Assist with the identification of patterns and trends and ensure all requests are dealt with efficiently and effectively. Customer Relations - Working within a team, providing 1st and 2nd line support for the business by identifying issues and dealing with them proactively. Engaging with customers and building strong relationships to ensure an end user approach. Communicating solutions to issues staff are facing with patience and understanding. Infrastructure & Assets - Ensure that all company assets are recorded, compliant and in good condition. About You In order to be successful in the role of Service Desk Technician our new team member will be educated to NVQ level 3 or the equivalent experience: Strong diagnostic skills and the ability to use them to identify software issues and provide solutions Excellent communication skills which will be used to develop relationships, using initiative to solve problems Key Benefits 25 days annual leave (plus bank holidays and 2 additional office closure days at Christmas), rising to 28 days annual leave after 3 years' service, and 31 days annual leave after 5 years' service. Generous stakeholder pension scheme (rising to 8% contributions) Company sick pay and Income Protection Insurance (conditions apply) A 24/7 Employee Assistance Programme (EAP) and an app-based service giving employees and their families access to remote GP's and enhanced health support. A paid day off to take your child to their first day at reception. Employee discount schemes Salary Sacrifice Car Lease Scheme Cycle 2 Work Scheme Learning and development opportunities Please see attached Service Desk Technician role profile for the full job description and person specification. Job Closing Date - 14th April 2024 Please note that should we receive a high volume of applications; the role could close early.
Employer description: Link Scheme Ltd is the operator of the LINK system as set out in the Financial Services (Banking Reform) Act 2013. It works with the Payments Systems Regulator (PSR) to achieve its core objectives of promoting innovation and competition in LINK and furthering the interests of people and businesses that use LINK. Overview: The IT Systems Coordinator Apprentice role presents an exciting opportunity to grow and contribute within our dynamic Information Technology team at Link Scheme. As an apprentice, you'll collaborate closely with our Information Technology Manager and their team to ensure the smooth operation, configuration, and security of technology across our corporate networks. You'll receive a formal qualification in IT support (cloud network specialist) Level (3) with an industry leading education specialist QA. This training will be provided in a virtual classroom basis. The role: Your responsibilities will span helping to oversee the entire corporate network, including the development and enforcement of operational policies and procedures. We're looking for someone eager to learn various IT disciplines to meet our evolving demands. Additionally, you'll be tasked with managing assets in our company's Configuration Management Database (CMDB) software and utilizing our IT Service Management (ITSM) system to log support incidents and requests efficiently. Salary: £22,000 per annum. Duties: While the role encompasses a variety of tasks, the successful candidate will be expected to learn how to provide day-to-day support while managing role responsibilities, including: Assist in troubleshooting on site or remote, technical issues and provide timely resolutions to ensure minimal disruption to operations. Assist maintaining and monitoring Tech team communication channels making sure requests for assistance are acknowledged, recorded and dealt with in a timely manner. Managing and maintaining various IT systems and platforms. Providing front line IT support to LSHL employees. Assist managing the onsite corporate network hardware and infrastructure. Assist IT Manager and IT systems coordinator creating, implementing and maintaining Corporate IT policies and procedures. Understand technology lifecycle planning assisting in maintaining a reliable and secure corporate IT network. Develop strong corporate relationships to assess colleagues and stakeholders' technology support and security needs. Help provide assessments and pitches IT equipment and service packages during meetings or presentations. In addition to your regular duties, you'll be required to work in the office 2 to 3 days a week, as necessary, to foster collaboration and address onsite support needs effectively. You may also occasionally attend offsite team or business events, providing opportunities for networking and team building beyond the office environment. Desired skills / qualities: Passion for learning technology Customer service centric Confident Good communication skills Approachable Good attitude Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Working week: Full time - 35 hours per week, Monday to Friday. Hybrid working Benefits: Performance related annual bonus of up to 10% of annual salary. Holiday: 25 days plus bank holidays along with a holiday purchase and buy back scheme of up to 5 days. Pension: 6% employer and 4% employee with the opportunity to contribute more into this through our AVC program. Private Medical Insurance, Single or Family cover. This is a taxable benefit. Private Dental Insurance, Single or Family cover. This is a taxable benefit. Critical Illness Cover, Single. Covered for 2x basic salary. This is a taxable benefit. Group Income Protection. Subject to scheme rules you are entitled to receive 50% of salary after 26 weeks of sick up to a max of 2 years. After this period, if it is agreed the employee cannot return to work a lump sum of x 3 salary is paid. Group Life Assurance. You are entitled to receive 4 times your basic gross annual salary. 2 days paid leave per year for volunteering opportunities. Employee wellbeing programme including EAP programme, free eye tests, annual health checkup. We are developing the programme and there will be more things to come. Free onsite parking and free onsite charging for anyone who has an electric or hybrid vehicle. Future prospects: You can continue your professional development and will be offered a full time role & become an IT assistant coordinator after successfully completing the apprenticeship. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Apr 25, 2024
Full time
Employer description: Link Scheme Ltd is the operator of the LINK system as set out in the Financial Services (Banking Reform) Act 2013. It works with the Payments Systems Regulator (PSR) to achieve its core objectives of promoting innovation and competition in LINK and furthering the interests of people and businesses that use LINK. Overview: The IT Systems Coordinator Apprentice role presents an exciting opportunity to grow and contribute within our dynamic Information Technology team at Link Scheme. As an apprentice, you'll collaborate closely with our Information Technology Manager and their team to ensure the smooth operation, configuration, and security of technology across our corporate networks. You'll receive a formal qualification in IT support (cloud network specialist) Level (3) with an industry leading education specialist QA. This training will be provided in a virtual classroom basis. The role: Your responsibilities will span helping to oversee the entire corporate network, including the development and enforcement of operational policies and procedures. We're looking for someone eager to learn various IT disciplines to meet our evolving demands. Additionally, you'll be tasked with managing assets in our company's Configuration Management Database (CMDB) software and utilizing our IT Service Management (ITSM) system to log support incidents and requests efficiently. Salary: £22,000 per annum. Duties: While the role encompasses a variety of tasks, the successful candidate will be expected to learn how to provide day-to-day support while managing role responsibilities, including: Assist in troubleshooting on site or remote, technical issues and provide timely resolutions to ensure minimal disruption to operations. Assist maintaining and monitoring Tech team communication channels making sure requests for assistance are acknowledged, recorded and dealt with in a timely manner. Managing and maintaining various IT systems and platforms. Providing front line IT support to LSHL employees. Assist managing the onsite corporate network hardware and infrastructure. Assist IT Manager and IT systems coordinator creating, implementing and maintaining Corporate IT policies and procedures. Understand technology lifecycle planning assisting in maintaining a reliable and secure corporate IT network. Develop strong corporate relationships to assess colleagues and stakeholders' technology support and security needs. Help provide assessments and pitches IT equipment and service packages during meetings or presentations. In addition to your regular duties, you'll be required to work in the office 2 to 3 days a week, as necessary, to foster collaboration and address onsite support needs effectively. You may also occasionally attend offsite team or business events, providing opportunities for networking and team building beyond the office environment. Desired skills / qualities: Passion for learning technology Customer service centric Confident Good communication skills Approachable Good attitude Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Working week: Full time - 35 hours per week, Monday to Friday. Hybrid working Benefits: Performance related annual bonus of up to 10% of annual salary. Holiday: 25 days plus bank holidays along with a holiday purchase and buy back scheme of up to 5 days. Pension: 6% employer and 4% employee with the opportunity to contribute more into this through our AVC program. Private Medical Insurance, Single or Family cover. This is a taxable benefit. Private Dental Insurance, Single or Family cover. This is a taxable benefit. Critical Illness Cover, Single. Covered for 2x basic salary. This is a taxable benefit. Group Income Protection. Subject to scheme rules you are entitled to receive 50% of salary after 26 weeks of sick up to a max of 2 years. After this period, if it is agreed the employee cannot return to work a lump sum of x 3 salary is paid. Group Life Assurance. You are entitled to receive 4 times your basic gross annual salary. 2 days paid leave per year for volunteering opportunities. Employee wellbeing programme including EAP programme, free eye tests, annual health checkup. We are developing the programme and there will be more things to come. Free onsite parking and free onsite charging for anyone who has an electric or hybrid vehicle. Future prospects: You can continue your professional development and will be offered a full time role & become an IT assistant coordinator after successfully completing the apprenticeship. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
IT Infrastructure and Security Manager Milton Keynes, MK16 9EZ Salary range £60,000 - £70,000 Full time role. Hybrid working model. We're looking for IT Infrastructure and Security Manager to join us to drive, deliver and support these technologies while leading our internal Infrastructure team. This exciting role plays a key part in shaping our future, ensuring we continue to invest in secure, stable, and scalable technologies while remaining technically hands-on when needed. The role-holder will have a passion for technology, innovation, and IT Security and compliment this with the skills, experience, and dynamism to provide management and leadership in a modern workplace, working with the IT department and key stakeholders across the business. What will your role look like? You will be responsible for: Developing, and optimising best-of-class IT Infrastructure and IT Security architecture, technologies, and services across the Welcome Break business. Delivering and supporting our End-User-Computing including; build, deployment, management of workstation/laptop/mobile and the Microsoft 365 technology stack. Ensuring IT and Cyber Security is at the forefront, maintaining hardware, software and network security measures and controls, and assisting in related governance, risk & compliance. Working with Head of IT Operations and IT Director; design, plan, and deliver the roadmap for each element of the multi-year IT System & Infrastructure strategy. Lead the internal IT Infrastructure team; guide, coach and manage the team including personal development and succession planning, ensuring the function evolves to meet future needs. About you Ideally we are looking for someone who has: Proven experience in a similar leadership role (IT Infrastructure Manager, System Administrator, Infrastructure Lead) for a minimum of three years. Experience in a similar industry (Retail, Hospitality, QSR, FMCG) is desirable but not essential. Excellent Team and Line Management skills with the ability to lead and manage a dynamic, fast-paced, and delivery-focused team - coaching, mentoring, and evolving as needed. Excellent working technical knowledge across IT Infrastructure technologies including WAN/LAN/WLAN (SDWAN, MPLS, Fortinet, Aruba), Cloud (Azure/AWS), Domain Services (AD, AAD), Servers (Windows), Hosting/virtualisation (Nutanix, VMWare), End User Devices, Endpoint Management (InTune, Autopilot) and Endpoint Protection (Sentinel, Defender). Experience in the full Microsoft 365 technology stack including Apps and Collaboration. Strong functional knowledge of all components in the overall IT landscape including networks, cloud and hosting technologies, servers, end-user-devices, operating systems, and applications. Retail and Hospitality technologies (POS, CRM, ERP) experience is desirable but not essential. Strong understanding of IT and Cyber Security including technologies, principles, processes and compliance. Experience in ISO 27001 or Cyber Essentials+ certification or any Cyber security qualifications (e.g. CISSP) are highly desirable. We also have some great benefits; Bonus Scheme Private Healthcare scheme provided by Vitality 33 days Holiday (inc. BH) - entitlement increases with service Pension Scheme. 4% employer, 5% employee contribution. Employee discounts (50% off onsite KFC, Burger King, Starbucks and Pizza Express to name a few) My Welcome Break discounts - savings at hundreds of high street retailers including fashion stores, electrical retailers, supermarkets and travel companies Career progression and brilliant training programmes Cycle to work scheme - salary sacrifice scheme allows you to save money on bikes - including e-bikes Free onsite parking at all Welcome Break sites Free lunch provided in office (sandwiches, pasta pots, rolls) as well as Tea and Coffee About Welcome Break Welcome Break is one of the UK's leading motorway service operators, running 59 service areas and 31 hotels across the UK. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break. INDTECH
Apr 25, 2024
Full time
IT Infrastructure and Security Manager Milton Keynes, MK16 9EZ Salary range £60,000 - £70,000 Full time role. Hybrid working model. We're looking for IT Infrastructure and Security Manager to join us to drive, deliver and support these technologies while leading our internal Infrastructure team. This exciting role plays a key part in shaping our future, ensuring we continue to invest in secure, stable, and scalable technologies while remaining technically hands-on when needed. The role-holder will have a passion for technology, innovation, and IT Security and compliment this with the skills, experience, and dynamism to provide management and leadership in a modern workplace, working with the IT department and key stakeholders across the business. What will your role look like? You will be responsible for: Developing, and optimising best-of-class IT Infrastructure and IT Security architecture, technologies, and services across the Welcome Break business. Delivering and supporting our End-User-Computing including; build, deployment, management of workstation/laptop/mobile and the Microsoft 365 technology stack. Ensuring IT and Cyber Security is at the forefront, maintaining hardware, software and network security measures and controls, and assisting in related governance, risk & compliance. Working with Head of IT Operations and IT Director; design, plan, and deliver the roadmap for each element of the multi-year IT System & Infrastructure strategy. Lead the internal IT Infrastructure team; guide, coach and manage the team including personal development and succession planning, ensuring the function evolves to meet future needs. About you Ideally we are looking for someone who has: Proven experience in a similar leadership role (IT Infrastructure Manager, System Administrator, Infrastructure Lead) for a minimum of three years. Experience in a similar industry (Retail, Hospitality, QSR, FMCG) is desirable but not essential. Excellent Team and Line Management skills with the ability to lead and manage a dynamic, fast-paced, and delivery-focused team - coaching, mentoring, and evolving as needed. Excellent working technical knowledge across IT Infrastructure technologies including WAN/LAN/WLAN (SDWAN, MPLS, Fortinet, Aruba), Cloud (Azure/AWS), Domain Services (AD, AAD), Servers (Windows), Hosting/virtualisation (Nutanix, VMWare), End User Devices, Endpoint Management (InTune, Autopilot) and Endpoint Protection (Sentinel, Defender). Experience in the full Microsoft 365 technology stack including Apps and Collaboration. Strong functional knowledge of all components in the overall IT landscape including networks, cloud and hosting technologies, servers, end-user-devices, operating systems, and applications. Retail and Hospitality technologies (POS, CRM, ERP) experience is desirable but not essential. Strong understanding of IT and Cyber Security including technologies, principles, processes and compliance. Experience in ISO 27001 or Cyber Essentials+ certification or any Cyber security qualifications (e.g. CISSP) are highly desirable. We also have some great benefits; Bonus Scheme Private Healthcare scheme provided by Vitality 33 days Holiday (inc. BH) - entitlement increases with service Pension Scheme. 4% employer, 5% employee contribution. Employee discounts (50% off onsite KFC, Burger King, Starbucks and Pizza Express to name a few) My Welcome Break discounts - savings at hundreds of high street retailers including fashion stores, electrical retailers, supermarkets and travel companies Career progression and brilliant training programmes Cycle to work scheme - salary sacrifice scheme allows you to save money on bikes - including e-bikes Free onsite parking at all Welcome Break sites Free lunch provided in office (sandwiches, pasta pots, rolls) as well as Tea and Coffee About Welcome Break Welcome Break is one of the UK's leading motorway service operators, running 59 service areas and 31 hotels across the UK. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break. INDTECH
Technology Cloud Platform Azure Development & Solution Architecting, Technology Cloud Platform Databases on Azure Company ITL UK Requisition ID 117618BR Role - Technology Architect Location - London, UK We are looking for an Enterprise Architect to establish, maintain and evolve Architecture Baseline within the customer engagement. Will need to drive Architecture principles and standards within Change programmes and projects, taking a consultative approach with internal and external stakeholder on meeting business demands with least disruption and in a cost-efficient manner. The person will need to be a technology evangelist keeping in pace with technology developments especially around Cloud Migrations & IT Infrastructure, continuously assessing its suitability for customer demands. Where and when necessary, will need to work with ecosystem of Customers, OEMs, sub-contracting partners and internal teams to enable and drive adoption by undertaking Proof of Concepts, Proof of Solutions and Pilots. Will need to liaise with customer stakeholders across Transformation (Change Owners), Operations (Service Owners) and interact with Business Owners in support of Architecture Activities. Responsible for coordination with Project Managers, IT Infrastructure teams, and external vendors in Design and Architecture Assurance capacity. This role provides technical and business guidance, review and oversight of related work products, and serves as an escalation point for queries that span technology choices, architecture design decisions, tools choice, Disaster Recovery, Business Continuity, across Cloud, On-premise and applications landscape . Will need to maintain strong knowledge of and relationship with Customer and OEM leadership, with an insights on their challenges, working style, and operational requirements. JOB DUTIES/RESPONSIBILITIES Establish baseline of current Architecture. In consultation with stakeholders, develop and maintain target state of Architecture with a roadmap for achieving it. The roadmap must be clear in capturing projects required in different scope areas, high level dependencies, sequencing, business case feasibility and indicative costs. Drive architecture governance, including participation in review, approvals and being focal point for Architecture queries. Continuously learn, understand, assess, guide, and advise stakeholders with regards to disruptive technologies and trends. Work closely with Architects, Program Managers, Project Managers and Delivery Managers across customer, internal and external eco-system Actively participate in critical, large scale or complex projects such as migration from on-premise to public cloud platforms. Conduct periodic architectural evaluation, compliance check and identify the need for design and analysis of enterprise-wide systems. Stimulate thinking and potential project pipeline in areas such as Public Cloud, Private Cloud, Networks, Digital Workplace, Security, Data and Apps. Work with demand managers to understand requirements (such as Request for Solution) to identify scope areas, potential impacts, assessment of project way forward, estimation for design, deployment and operations. Support project initiation and drive decisions in design, architecture and technology choices through informed logic (such as cost, performance, strategic alignment) Review new and ongoing projects architecture for compliance with IT standards, policies and architectural plans. Establish baseline of current Architecture. In consultation with stakeholders, develop and maintain target state of Architecture with a roadmap for achieving it. The roadmap must be clear in capturing projects required in different scope areas, high level dependencies, sequencing, business case feasibility and indicative costs. Drive architecture governance, including participation in review, approvals and being focal point for Architecture queries. Continuously learn, understand, assess, guide, and advise stakeholders with regards to disruptive technologies and trends. Work closely with Architects, Program Managers, Project Managers and Delivery Managers across customer, internal and external eco-system Actively participate in critical, large scale or complex projects such as migration from on-premise to public cloud platforms. Conduct periodic architectural evaluation, compliance check and identify the need for design and analysis of enterprise-wide systems. Stimulate thinking and potential project pipeline in areas such as Public Cloud, Private Cloud, Networks, Digital Workplace, Security, Data and Apps. Work with demand managers to understand requirements (such as Request for Solution) to identify scope areas, potential impacts, assessment of project way forward, estimation for design, deployment and operations. Support project initiation and drive decisions in design, architecture and technology choices through informed logic (such as cost, performance, strategic alignment) Review new and ongoing projects architecture for compliance with IT standards, policies and architectural plans. Minimum 5yrs experience as Enterprise Architect with demonstrable skills in solution design for complex infrastructure transformation heavy engagements (on-premise and public cloud mix) Excellent English communication skills - both written and verbal Strong understanding of architectural frameworks such as TOGAF, Zachman Excellent leadership and interpersonal skills Ability to work in a multi-cultural high paced environment where teams operate from multiple time zones. Strong problem-solving skills. Ability and flexibility to work from Infosys or Customer offices on a regular basis, on need basis or on short notice. Proficiency and self-reliance on use of productivity tools (such as office suite, project planning and management tools, reports, presentations) Proficiency in modelling and graphical representation of Architecture Minimum 5yrs experience as Enterprise Architect with demonstrable skills in solution design for complex infrastructure transformation heavy engagements (on-premise and public cloud mix) Excellent English communication skills - both written and verbal Strong understanding of architectural frameworks such as TOGAF, Zachman Excellent leadership and interpersonal skills Ability to work in a multi-cultural high paced environment where teams operate from multiple time zones. Strong problem-solving skills. Ability and flexibility to work from Infosys or Customer offices on a regular basis, on need basis or on short notice. Proficiency and self-reliance on use of productivity tools (such as office suite, project planning and management tools, reports, presentations) Proficiency in modelling and graphical representation of Architecture Accredited Professional Certification (such as TOGAF, Zachman) Trainings and certifications on cloud technologies (such as Azure, IBM Cloud)
Apr 25, 2024
Full time
Technology Cloud Platform Azure Development & Solution Architecting, Technology Cloud Platform Databases on Azure Company ITL UK Requisition ID 117618BR Role - Technology Architect Location - London, UK We are looking for an Enterprise Architect to establish, maintain and evolve Architecture Baseline within the customer engagement. Will need to drive Architecture principles and standards within Change programmes and projects, taking a consultative approach with internal and external stakeholder on meeting business demands with least disruption and in a cost-efficient manner. The person will need to be a technology evangelist keeping in pace with technology developments especially around Cloud Migrations & IT Infrastructure, continuously assessing its suitability for customer demands. Where and when necessary, will need to work with ecosystem of Customers, OEMs, sub-contracting partners and internal teams to enable and drive adoption by undertaking Proof of Concepts, Proof of Solutions and Pilots. Will need to liaise with customer stakeholders across Transformation (Change Owners), Operations (Service Owners) and interact with Business Owners in support of Architecture Activities. Responsible for coordination with Project Managers, IT Infrastructure teams, and external vendors in Design and Architecture Assurance capacity. This role provides technical and business guidance, review and oversight of related work products, and serves as an escalation point for queries that span technology choices, architecture design decisions, tools choice, Disaster Recovery, Business Continuity, across Cloud, On-premise and applications landscape . Will need to maintain strong knowledge of and relationship with Customer and OEM leadership, with an insights on their challenges, working style, and operational requirements. JOB DUTIES/RESPONSIBILITIES Establish baseline of current Architecture. In consultation with stakeholders, develop and maintain target state of Architecture with a roadmap for achieving it. The roadmap must be clear in capturing projects required in different scope areas, high level dependencies, sequencing, business case feasibility and indicative costs. Drive architecture governance, including participation in review, approvals and being focal point for Architecture queries. Continuously learn, understand, assess, guide, and advise stakeholders with regards to disruptive technologies and trends. Work closely with Architects, Program Managers, Project Managers and Delivery Managers across customer, internal and external eco-system Actively participate in critical, large scale or complex projects such as migration from on-premise to public cloud platforms. Conduct periodic architectural evaluation, compliance check and identify the need for design and analysis of enterprise-wide systems. Stimulate thinking and potential project pipeline in areas such as Public Cloud, Private Cloud, Networks, Digital Workplace, Security, Data and Apps. Work with demand managers to understand requirements (such as Request for Solution) to identify scope areas, potential impacts, assessment of project way forward, estimation for design, deployment and operations. Support project initiation and drive decisions in design, architecture and technology choices through informed logic (such as cost, performance, strategic alignment) Review new and ongoing projects architecture for compliance with IT standards, policies and architectural plans. Establish baseline of current Architecture. In consultation with stakeholders, develop and maintain target state of Architecture with a roadmap for achieving it. The roadmap must be clear in capturing projects required in different scope areas, high level dependencies, sequencing, business case feasibility and indicative costs. Drive architecture governance, including participation in review, approvals and being focal point for Architecture queries. Continuously learn, understand, assess, guide, and advise stakeholders with regards to disruptive technologies and trends. Work closely with Architects, Program Managers, Project Managers and Delivery Managers across customer, internal and external eco-system Actively participate in critical, large scale or complex projects such as migration from on-premise to public cloud platforms. Conduct periodic architectural evaluation, compliance check and identify the need for design and analysis of enterprise-wide systems. Stimulate thinking and potential project pipeline in areas such as Public Cloud, Private Cloud, Networks, Digital Workplace, Security, Data and Apps. Work with demand managers to understand requirements (such as Request for Solution) to identify scope areas, potential impacts, assessment of project way forward, estimation for design, deployment and operations. Support project initiation and drive decisions in design, architecture and technology choices through informed logic (such as cost, performance, strategic alignment) Review new and ongoing projects architecture for compliance with IT standards, policies and architectural plans. Minimum 5yrs experience as Enterprise Architect with demonstrable skills in solution design for complex infrastructure transformation heavy engagements (on-premise and public cloud mix) Excellent English communication skills - both written and verbal Strong understanding of architectural frameworks such as TOGAF, Zachman Excellent leadership and interpersonal skills Ability to work in a multi-cultural high paced environment where teams operate from multiple time zones. Strong problem-solving skills. Ability and flexibility to work from Infosys or Customer offices on a regular basis, on need basis or on short notice. Proficiency and self-reliance on use of productivity tools (such as office suite, project planning and management tools, reports, presentations) Proficiency in modelling and graphical representation of Architecture Minimum 5yrs experience as Enterprise Architect with demonstrable skills in solution design for complex infrastructure transformation heavy engagements (on-premise and public cloud mix) Excellent English communication skills - both written and verbal Strong understanding of architectural frameworks such as TOGAF, Zachman Excellent leadership and interpersonal skills Ability to work in a multi-cultural high paced environment where teams operate from multiple time zones. Strong problem-solving skills. Ability and flexibility to work from Infosys or Customer offices on a regular basis, on need basis or on short notice. Proficiency and self-reliance on use of productivity tools (such as office suite, project planning and management tools, reports, presentations) Proficiency in modelling and graphical representation of Architecture Accredited Professional Certification (such as TOGAF, Zachman) Trainings and certifications on cloud technologies (such as Azure, IBM Cloud)
Cyber Security Engineer required by market leading organisation based in South Wales. This will be a hybrid role with 1-2 days a week onsite but with flexibility. This role will initially be a 6-month FTC with the possibility of going permanent. The Cyber Security Engineer will be responsible for managing and reporting on our client's portfolio of ICT security solutions and the ongoing design and implementation of security strategies, including the development of internal policies, training programmes and compliance with industry regulations. Main Duties: Work with the IT Manager and wider business, on the specification, design, development and implementation of security strategies based on existing best practice frameworks and regulatory standards. Work with existing and/or identify emerging technologies that will effectively and efficiently meet our clients security requirements. Manage annual PEN test and subsequent remediations. Manage improvements highlighted in 3rd party vulnerability scans. Monitor the systems and respond to any potential cyber issues, acting as a point of escalation for the ICT team. Monitor of network for vulnerable and unacceptable devices. Assist ICT team with escalated issues cyber and non cyber related issues & faults. Investigate/assist with any possible email/phishing leaks and follow ups. Develop and maintain staff compliance for in house cyber security training and advise and train departments on all ICT systems. Monitor and reaction for Cloudflare website infrastructure for potential DDos activity. Monitor and react for Barracuda for untoward trends in email activity and phishing campaigns. Develop and maintain effective relationships with third party suppliers to ensure ongoing service delivery, performance and return on investment. Develop security related dashboards, policies, metrics and training programmes to report on the ongoing efficacy of security solutions and staff awareness of security related issues. Undertake risk assessments for new and existing suppliers, manage ongoing compliance and ensure cyber and information security incidents are investigated and resolved appropriately. Drive a culture of continuous service improvement for cyber security. Research, implement and enhance new security technology and methods, eg MFA, VPN and other ways to secure workflows. Work with 3rd Parties implementing planned fixes and improvements. Any other task as may be defined by the IT Manager to meet the operational needs of the business. Required Background: Proven track record and experience in a similar cyber security role. Experience of working with cyber defence vulnerability management/threat detection platforms. Experience/understanding of how technology can be leveraged to support data management practices. Broad understanding of ICT infrastructure including Microsoft Azure cloud services, hybrid cloud environments, LAN/WAN networking and BCP/DR. Solid understanding of security, risk, compliance, and data management frameworks such as ISO27001, Cyber Essentials, NIST, TOGAF, COBIT, MITRE ATT&CK. Understanding of secure by design principles. Ability to travel between sites and to meetings for the role. Desirables: Degree level educated. Qualified in a relevant technical accreditation, such as CISSP, CISM. This fantastic role comes with an excellent basic salary and is accompanied by a benefits package which includes: Remote working, annual salary review, 25 days holiday (which will increase to 30 days based upon length of service), private medical insurance, pension and many more.
Apr 25, 2024
Full time
Cyber Security Engineer required by market leading organisation based in South Wales. This will be a hybrid role with 1-2 days a week onsite but with flexibility. This role will initially be a 6-month FTC with the possibility of going permanent. The Cyber Security Engineer will be responsible for managing and reporting on our client's portfolio of ICT security solutions and the ongoing design and implementation of security strategies, including the development of internal policies, training programmes and compliance with industry regulations. Main Duties: Work with the IT Manager and wider business, on the specification, design, development and implementation of security strategies based on existing best practice frameworks and regulatory standards. Work with existing and/or identify emerging technologies that will effectively and efficiently meet our clients security requirements. Manage annual PEN test and subsequent remediations. Manage improvements highlighted in 3rd party vulnerability scans. Monitor the systems and respond to any potential cyber issues, acting as a point of escalation for the ICT team. Monitor of network for vulnerable and unacceptable devices. Assist ICT team with escalated issues cyber and non cyber related issues & faults. Investigate/assist with any possible email/phishing leaks and follow ups. Develop and maintain staff compliance for in house cyber security training and advise and train departments on all ICT systems. Monitor and reaction for Cloudflare website infrastructure for potential DDos activity. Monitor and react for Barracuda for untoward trends in email activity and phishing campaigns. Develop and maintain effective relationships with third party suppliers to ensure ongoing service delivery, performance and return on investment. Develop security related dashboards, policies, metrics and training programmes to report on the ongoing efficacy of security solutions and staff awareness of security related issues. Undertake risk assessments for new and existing suppliers, manage ongoing compliance and ensure cyber and information security incidents are investigated and resolved appropriately. Drive a culture of continuous service improvement for cyber security. Research, implement and enhance new security technology and methods, eg MFA, VPN and other ways to secure workflows. Work with 3rd Parties implementing planned fixes and improvements. Any other task as may be defined by the IT Manager to meet the operational needs of the business. Required Background: Proven track record and experience in a similar cyber security role. Experience of working with cyber defence vulnerability management/threat detection platforms. Experience/understanding of how technology can be leveraged to support data management practices. Broad understanding of ICT infrastructure including Microsoft Azure cloud services, hybrid cloud environments, LAN/WAN networking and BCP/DR. Solid understanding of security, risk, compliance, and data management frameworks such as ISO27001, Cyber Essentials, NIST, TOGAF, COBIT, MITRE ATT&CK. Understanding of secure by design principles. Ability to travel between sites and to meetings for the role. Desirables: Degree level educated. Qualified in a relevant technical accreditation, such as CISSP, CISM. This fantastic role comes with an excellent basic salary and is accompanied by a benefits package which includes: Remote working, annual salary review, 25 days holiday (which will increase to 30 days based upon length of service), private medical insurance, pension and many more.
IT Business Analyst - Hybrid, Edinburgh Up to £60,000 + benefits (bonus etc) Head Resourcing are working with a Fintech company who are looking for an experienced IT Business Analyst to join the team. With a 30+ year history they are at the forefront of technology and offer great development opportunities. The successful applicant will join a dedicated and passionate team responsible for the development and support of our web-based services. This is a hybrid role with one day per week in the office based just outside Edinburgh with the rest of the week working from home. Key Responsibilities and Deliverables The successful applicant must possess relevant and demonstrable experience in the following areas: Be able to comfortably work under your own initiative but also as part of wider project and / or functional teams to develop and deliver client specific solutions - ensuring that the end solution is not only of the highest quality but is also fit for purpose. Provide accurate estimates for all analysis activities to assist with estimating project costs / timescales. Deliver analysis activities to the budget, timescales and quality criteria of the relevant development project or maintenance release through the complete lifecycle (and during the post release warranty period). Gather and document business requirements (both general requirements - relating to business policies, standards and needs - and technical requirements - relating to technical policies and / or constraints) and transform them into detailed business / functional and non-functional / operational requirements. Analyse, review, and improve existing business analysis artefacts and processes (e.g. models, diagrams, interface specifications, documentation) or create and maintain these artefacts, if they do not already exist. Collate and review existing requirements, assess status of deliverables through information gathering and gap analysis and identify new / enhanced requirements. Along with the project / programme manager and the Head of Business Analysis, participate in and enforce the Change Management / Change Control Process. Be able to balance workload across a number of different services. Operate as a key liaison between client and technical teams with a particular focus on translating business requirements from internal / external users into the information needed by developers and / or database analysts (DBA) and review any technical documentation produced by the technical team members. Review and / or assist testers with the development of test cases, test scripts and test accounts. Along with testers and internal / external project stakeholders, evaluate and approve delivered solutions for deployment into system test (SYS), user acceptance test (UAT) and production environments. Essential Skills and Experience The successful applicant must have experience in the following areas: Advanced oral and written communication skills - including expertise in delivering presentations / demonstrations and facilitating / participating in workshops, often involving the various working groups for the services that the Business Analysis functional area supports. Provide guidance / support to less experienced business analysts Peer review documentation produced by less experienced business analysts. Assist with scoping and feasibility exercises. Assist with the preparation of business cases. Ability to communicate well and form strong working relationships within and across teams / departments / organisations - e.g. peers, managers and senior managers. Extensive problem solving abilities. Skills in translating complex business requirements (both general and technical) into high quality functional and non-functional requirements that the required solution needs to provide. Ability to work independently - with minimal supervision - as well as work collaboratively to identify, understand and document non-functional requirements (e.g. having awareness of system, infrastructure, and security considerations but consulting with subject matter experts (SMEs) when necessary). Experience in dealing with stakeholders at various levels, including senior management. Knowledge of User Experience / User Interface design considerations. Experience of documenting user journeys, analysing use cases and defining process models using an industry standard graphical modelling language like Unified Modelling Language (UML). Additional/Desirable Skills and Experience Although not essential, additional skills/experience in any of the following areas are also beneficial: Experience in the Financial Services industry - preferably with a working knowledge of the Life and Pensions and/or Fund Management sectors. Working knowledge of data models and database principles. Awareness of Project Management methodologies and activities. Appreciation of web-based technologies. The ability to perform data analysis using scripting languages (e.g. SQL) and / or advanced Excel skills would be of benefit. Experience of XML messaging. Experience of Management Information / Reporting. Experience of user interface (UI) and / or user experience (UX) design.
Apr 25, 2024
Full time
IT Business Analyst - Hybrid, Edinburgh Up to £60,000 + benefits (bonus etc) Head Resourcing are working with a Fintech company who are looking for an experienced IT Business Analyst to join the team. With a 30+ year history they are at the forefront of technology and offer great development opportunities. The successful applicant will join a dedicated and passionate team responsible for the development and support of our web-based services. This is a hybrid role with one day per week in the office based just outside Edinburgh with the rest of the week working from home. Key Responsibilities and Deliverables The successful applicant must possess relevant and demonstrable experience in the following areas: Be able to comfortably work under your own initiative but also as part of wider project and / or functional teams to develop and deliver client specific solutions - ensuring that the end solution is not only of the highest quality but is also fit for purpose. Provide accurate estimates for all analysis activities to assist with estimating project costs / timescales. Deliver analysis activities to the budget, timescales and quality criteria of the relevant development project or maintenance release through the complete lifecycle (and during the post release warranty period). Gather and document business requirements (both general requirements - relating to business policies, standards and needs - and technical requirements - relating to technical policies and / or constraints) and transform them into detailed business / functional and non-functional / operational requirements. Analyse, review, and improve existing business analysis artefacts and processes (e.g. models, diagrams, interface specifications, documentation) or create and maintain these artefacts, if they do not already exist. Collate and review existing requirements, assess status of deliverables through information gathering and gap analysis and identify new / enhanced requirements. Along with the project / programme manager and the Head of Business Analysis, participate in and enforce the Change Management / Change Control Process. Be able to balance workload across a number of different services. Operate as a key liaison between client and technical teams with a particular focus on translating business requirements from internal / external users into the information needed by developers and / or database analysts (DBA) and review any technical documentation produced by the technical team members. Review and / or assist testers with the development of test cases, test scripts and test accounts. Along with testers and internal / external project stakeholders, evaluate and approve delivered solutions for deployment into system test (SYS), user acceptance test (UAT) and production environments. Essential Skills and Experience The successful applicant must have experience in the following areas: Advanced oral and written communication skills - including expertise in delivering presentations / demonstrations and facilitating / participating in workshops, often involving the various working groups for the services that the Business Analysis functional area supports. Provide guidance / support to less experienced business analysts Peer review documentation produced by less experienced business analysts. Assist with scoping and feasibility exercises. Assist with the preparation of business cases. Ability to communicate well and form strong working relationships within and across teams / departments / organisations - e.g. peers, managers and senior managers. Extensive problem solving abilities. Skills in translating complex business requirements (both general and technical) into high quality functional and non-functional requirements that the required solution needs to provide. Ability to work independently - with minimal supervision - as well as work collaboratively to identify, understand and document non-functional requirements (e.g. having awareness of system, infrastructure, and security considerations but consulting with subject matter experts (SMEs) when necessary). Experience in dealing with stakeholders at various levels, including senior management. Knowledge of User Experience / User Interface design considerations. Experience of documenting user journeys, analysing use cases and defining process models using an industry standard graphical modelling language like Unified Modelling Language (UML). Additional/Desirable Skills and Experience Although not essential, additional skills/experience in any of the following areas are also beneficial: Experience in the Financial Services industry - preferably with a working knowledge of the Life and Pensions and/or Fund Management sectors. Working knowledge of data models and database principles. Awareness of Project Management methodologies and activities. Appreciation of web-based technologies. The ability to perform data analysis using scripting languages (e.g. SQL) and / or advanced Excel skills would be of benefit. Experience of XML messaging. Experience of Management Information / Reporting. Experience of user interface (UI) and / or user experience (UX) design.
Cloud Security Product Manager - (SC Cleared) Outside IR35, £600pd, Remote, 12 Months SR2 has been engaged by a leading consultancy to support a mission critical programme of work. The role will play a crucial role in leading the strategic ambitions of the Government Client ensuring they leverage all benefits from their cloud infrastructure estate. As a Cloud Security Product Manager you will lead the strategic development and governance of secure cloud based services. You will ensure that their cloud solutions adhere to the highest security standards playing focus to engineering, security and compliance practices. Requires active Security Clearance. Requirements: Form a comprehensive cloud security product strategy that meets business objectives Conduct market research and analysis to identify trends and opportunities in cloud security Manage KPIs and SLAs for product security features Product feature prioritisation and user research Champion cloud best practice We are looking to onboard someone within the next 4-6 weeks, allowing time for a four stage interview process and security clearance transfer. If interested, please apply using the link below.
Apr 24, 2024
Full time
Cloud Security Product Manager - (SC Cleared) Outside IR35, £600pd, Remote, 12 Months SR2 has been engaged by a leading consultancy to support a mission critical programme of work. The role will play a crucial role in leading the strategic ambitions of the Government Client ensuring they leverage all benefits from their cloud infrastructure estate. As a Cloud Security Product Manager you will lead the strategic development and governance of secure cloud based services. You will ensure that their cloud solutions adhere to the highest security standards playing focus to engineering, security and compliance practices. Requires active Security Clearance. Requirements: Form a comprehensive cloud security product strategy that meets business objectives Conduct market research and analysis to identify trends and opportunities in cloud security Manage KPIs and SLAs for product security features Product feature prioritisation and user research Champion cloud best practice We are looking to onboard someone within the next 4-6 weeks, allowing time for a four stage interview process and security clearance transfer. If interested, please apply using the link below.
Summary We are currently recruiting for an Information Security Analyst to join our team and play a key role in risk and compliance, driving change and awareness, assisting with security requirements, supporting the information security framework and assisting business-wide colleagues to find the right solution for them and the National Trust. This is a great opportunity for an individual who is looking to make their next step up in their security career and advance their skills and experience with a major charitable organisation that will offer development and career progression. What it's like to work here Reporting to the Information Security Manager, you'll be providing assurance of the completeness and effectiveness of security controls across the National Trust's businesses and be a proactive advocate of information security good practice with respect to GRC (Governance, Risk and Compliance). You'll understand the security risks that the Trust may face and what controls are needed, where vulnerabilities have been found. Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview. What you'll be doing We expect the role holder to provide information security advice and apply best practices to drive awareness, assist with the implementation, monitoring and assurance reviews of IT security controls and manage the policy development lifecycle. You'll ensure that strong relationships are built with key business and IT stakeholders and work with stakeholders to propose and agree security remediation. You'll undertake due diligence of new suppliers and technology solutions by performing risk assessments and supplier reviews and support the security awareness and training activities, ensuring it engages employees and volunteers to understand and adopt the principles in the manner which they work. You'll demonstrate security continuous improvement in ways to engage and communicate to key stakeholders. Who we're looking for You can view the full role profile for this role in the document attached, this is just to provide a full picture of what is possible in this role, we'd love to hear from you if you have: A wealth of experience of working as part of a team, supporting all members of the team when needed but also capable of being independently motivated, self-sufficient, and able to multitask. Excellent communication skills, written and verbal, including the ability to communicate with people with varying levels of technical knowledge. The ability to challenge effectively and provide well thought out justification and reasoning - with alternative recommendations, as appropriate. A strong working understanding of Data Protection and GDPR, information security management frameworks such as ISO/IEC 27001 and NIST; and PCI DSS. A proven background of working in an information security GRC capacity with broad and solid understanding of information security concepts and risks. A recognised certification to CompTIA Security+ or equivalent and you will be working towards professional exams in the field of Security frameworks, risk management or assessment and testing. Experience with IT Infrastructure and cloud technology The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Independent financial advice Click here to find out more about the benefits we offer to support you.
Apr 24, 2024
Full time
Summary We are currently recruiting for an Information Security Analyst to join our team and play a key role in risk and compliance, driving change and awareness, assisting with security requirements, supporting the information security framework and assisting business-wide colleagues to find the right solution for them and the National Trust. This is a great opportunity for an individual who is looking to make their next step up in their security career and advance their skills and experience with a major charitable organisation that will offer development and career progression. What it's like to work here Reporting to the Information Security Manager, you'll be providing assurance of the completeness and effectiveness of security controls across the National Trust's businesses and be a proactive advocate of information security good practice with respect to GRC (Governance, Risk and Compliance). You'll understand the security risks that the Trust may face and what controls are needed, where vulnerabilities have been found. Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview. What you'll be doing We expect the role holder to provide information security advice and apply best practices to drive awareness, assist with the implementation, monitoring and assurance reviews of IT security controls and manage the policy development lifecycle. You'll ensure that strong relationships are built with key business and IT stakeholders and work with stakeholders to propose and agree security remediation. You'll undertake due diligence of new suppliers and technology solutions by performing risk assessments and supplier reviews and support the security awareness and training activities, ensuring it engages employees and volunteers to understand and adopt the principles in the manner which they work. You'll demonstrate security continuous improvement in ways to engage and communicate to key stakeholders. Who we're looking for You can view the full role profile for this role in the document attached, this is just to provide a full picture of what is possible in this role, we'd love to hear from you if you have: A wealth of experience of working as part of a team, supporting all members of the team when needed but also capable of being independently motivated, self-sufficient, and able to multitask. Excellent communication skills, written and verbal, including the ability to communicate with people with varying levels of technical knowledge. The ability to challenge effectively and provide well thought out justification and reasoning - with alternative recommendations, as appropriate. A strong working understanding of Data Protection and GDPR, information security management frameworks such as ISO/IEC 27001 and NIST; and PCI DSS. A proven background of working in an information security GRC capacity with broad and solid understanding of information security concepts and risks. A recognised certification to CompTIA Security+ or equivalent and you will be working towards professional exams in the field of Security frameworks, risk management or assessment and testing. Experience with IT Infrastructure and cloud technology The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Independent financial advice Click here to find out more about the benefits we offer to support you.
Elite Moving Systems (EMS) IT Manager Park Royal, NW10, North-West London.Circa £45,000 dependent on experienceOn-site role with possibility of up to two days per week remote working after probationary periodFree parking on site and good public transport options with Harlesden Station and Park Royal and Hanger Lane tube stations a short bus journey away. EMS Move is an international moving company specialising in providing relocation services on a global scale. Independently owned, we have around 50 staff based mainly in our Park Royal offices, with a small operations team based remotely in APAC and EMEA. A forward-looking and welcoming place to build your career in the relocation industry, we are recruiting for an ambitious, results-focused and technically-minded IT Manager to join our team. This is an exciting opportunity for an IT professional looking to take the next step of their career in a stand-alone role, working closely with the senior management team. The purpose of the role is to take ownership of the management of the company's IT systems, data management and compliance and support programmes. You will continually analyse the company's requirements in these areas at a strategic level, making proactive recommendations to the senior management team on improvements and enhancements and then project managing their delivery. In addition, you will work closely with the General Manager and external IT service partners to identity, plan and deliver IT development projects that will improve our efficiency and enable us to offer an improved customer experience. You will conduct regular audits with industry governing bodies and also educate and train colleagues in technological updates and on industry standards and compliance requirements. The successful candidate will be a reliable professional with the ability to build effective working relationships with both internal and external stakeholders, able to communicate with technical and non-technical colleagues and who is not afraid to speak their mind and stand by their decisions. You will have knowledge of the following: Windows Server - Active Directory domain infrastructure, management and administration Wide Area Network - security, topology, routing, MPLS Microsoft 365 - security, administration, licencing Strong knowledge of data protection and cyber security processes Risk management The following is not essential but would be a bonus: Knowledge of EntraID & Azure Previous experience within an International Moving company or a similar industry with an international element No agencies please.
Apr 24, 2024
Full time
Elite Moving Systems (EMS) IT Manager Park Royal, NW10, North-West London.Circa £45,000 dependent on experienceOn-site role with possibility of up to two days per week remote working after probationary periodFree parking on site and good public transport options with Harlesden Station and Park Royal and Hanger Lane tube stations a short bus journey away. EMS Move is an international moving company specialising in providing relocation services on a global scale. Independently owned, we have around 50 staff based mainly in our Park Royal offices, with a small operations team based remotely in APAC and EMEA. A forward-looking and welcoming place to build your career in the relocation industry, we are recruiting for an ambitious, results-focused and technically-minded IT Manager to join our team. This is an exciting opportunity for an IT professional looking to take the next step of their career in a stand-alone role, working closely with the senior management team. The purpose of the role is to take ownership of the management of the company's IT systems, data management and compliance and support programmes. You will continually analyse the company's requirements in these areas at a strategic level, making proactive recommendations to the senior management team on improvements and enhancements and then project managing their delivery. In addition, you will work closely with the General Manager and external IT service partners to identity, plan and deliver IT development projects that will improve our efficiency and enable us to offer an improved customer experience. You will conduct regular audits with industry governing bodies and also educate and train colleagues in technological updates and on industry standards and compliance requirements. The successful candidate will be a reliable professional with the ability to build effective working relationships with both internal and external stakeholders, able to communicate with technical and non-technical colleagues and who is not afraid to speak their mind and stand by their decisions. You will have knowledge of the following: Windows Server - Active Directory domain infrastructure, management and administration Wide Area Network - security, topology, routing, MPLS Microsoft 365 - security, administration, licencing Strong knowledge of data protection and cyber security processes Risk management The following is not essential but would be a bonus: Knowledge of EntraID & Azure Previous experience within an International Moving company or a similar industry with an international element No agencies please.
Tennex Recruitment Solutions
Gateshead, Tyne And Wear
IT Operations Manager My partner are at the forefront of technological innovation, providing cutting-edge solutions to our clients. They are expanding and need a Operations Manager with a focus on managed services, IT infrastructure, VOIP, and telephony, we pride ourselves on delivering top-notch services that exceed expectations. The ideal candidate would have come from an MSP background, doesn't necescarily need to be hands on, but have some IT understanding as people management is essential. As an Operations Manager, you'll be instrumental in overseeing our day-to-day operations. Your responsibilities will include: Managing and mentoring our dedicated team of professionals of up to 15 people, fostering a collaborative and high-performing work environment. Utilising your IT knowledge to ensure smooth operations and troubleshooting any technical issues that may arise Overseeing the implementation and maintenance of IT infrastructure to support our company's growth and innovation. Leveraging your expertise in VOIP and telephony to optimize our communication systems and enhance client experiences. (Bonus) What We're Looking For: Previous experience in a similar role within the managed service provider sector is essential. Monitor service performance metrics and key performance indicators (KPIs) and take proactive measures to address any issues. Strong people management skills with the ability to motivate and develop teams. Understanding of IT infrastructure, networking, cloud computing, VOIP, and telephony systems. Excellent communication and problem-solving skills. A proactive and strategic mindset with the ability to drive results. Excellent communication, negotiation, and presentation skills. Perks: The salary for this position is ranging from £45k-£60k per annum. Generous holidays and 1+ days extra per year. Join a dynamic and collaborative team passionate about technology. Opportunity for professional growth and development. Flexible working arrangements - 3-4 days office-based, 1-2 days remote in their Gateshead office. Discounts and savings hub along with a Healthcare cash plan Death in Service Cycle to work scheme Employee Assistance Programme If you are based within a 45 minute commute or would consider coming onsite 3-4 days a week and the above matches your skills. Apply to this advert or email Kelvin.Cheng AT Tennex.uk
Apr 24, 2024
Full time
IT Operations Manager My partner are at the forefront of technological innovation, providing cutting-edge solutions to our clients. They are expanding and need a Operations Manager with a focus on managed services, IT infrastructure, VOIP, and telephony, we pride ourselves on delivering top-notch services that exceed expectations. The ideal candidate would have come from an MSP background, doesn't necescarily need to be hands on, but have some IT understanding as people management is essential. As an Operations Manager, you'll be instrumental in overseeing our day-to-day operations. Your responsibilities will include: Managing and mentoring our dedicated team of professionals of up to 15 people, fostering a collaborative and high-performing work environment. Utilising your IT knowledge to ensure smooth operations and troubleshooting any technical issues that may arise Overseeing the implementation and maintenance of IT infrastructure to support our company's growth and innovation. Leveraging your expertise in VOIP and telephony to optimize our communication systems and enhance client experiences. (Bonus) What We're Looking For: Previous experience in a similar role within the managed service provider sector is essential. Monitor service performance metrics and key performance indicators (KPIs) and take proactive measures to address any issues. Strong people management skills with the ability to motivate and develop teams. Understanding of IT infrastructure, networking, cloud computing, VOIP, and telephony systems. Excellent communication and problem-solving skills. A proactive and strategic mindset with the ability to drive results. Excellent communication, negotiation, and presentation skills. Perks: The salary for this position is ranging from £45k-£60k per annum. Generous holidays and 1+ days extra per year. Join a dynamic and collaborative team passionate about technology. Opportunity for professional growth and development. Flexible working arrangements - 3-4 days office-based, 1-2 days remote in their Gateshead office. Discounts and savings hub along with a Healthcare cash plan Death in Service Cycle to work scheme Employee Assistance Programme If you are based within a 45 minute commute or would consider coming onsite 3-4 days a week and the above matches your skills. Apply to this advert or email Kelvin.Cheng AT Tennex.uk
We are looking for a Network Infrastructure Manager to oversee the daily operations and delivery of all switching, wireless, firewall infrastructure, and WAN connectivity across the Harris Federation. WORKING WITH US The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve. We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve. As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff. Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris. To discover more about our culture, ethos and what it is like to work here, visit the Why Work For Us page. MAIN AREAS OF RESPONSIBILITY Your role will include: Managing a mixed environment of Cisco and Aruba infrastructure Improving infrastructure services by working closely with the project delivery team to deliver a £26m IT refresh across our academies Building and maintaining strong relationships with departments and academies to ensure that the long-term strategic planning and delivery of core infrastructure services align with business requirements A full list of duties and responsibilities can be found in the Job Pack. WHAT WE ARE LOOKING FOR We would like to hear from you if you have: A relevant Cisco or Aruba qualification A minimum of three years' experience in a similar role A proven track record in working to strict timescales and of working with staff at all levels Experience of working in an on-site IT based Customer Service position Extensive experience of deploying and maintaining Cisco Catalyst and Aruba CX switching and wireless Experience of working with Aruba Central and centralised management of network infrastructure Experience of hybrid environments (Microsoft Office 365/Azure) Experience of managing Microsoft desktop and server products (Windows 10,11/ Windows Server 2022) Experience of Microsoft DHCP and NPS Detailed knowledge of different cyber technologies across infrastructure protection, application security and information protection For a full person specification, please download the Job Pack. WHAT WE CAN OFFER YOU Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. You will also have access to a variety of benefits, support programmes and initiatives including: Excellent opportunities for continuous professional development and career progression Annual performance and loyalty bonus Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts Electric car salary sacrifice scheme (up to 40% discount) Harris Wellbeing Cash Plan including cover for routine and specialist healthcare Employee Assistance Programme for free and confidential advice Cycle to work salary sacrifice scheme Wide range of shopping, leisure, and travel discounts 20% off at Tapi Carpets, exclusive to Harris employees Interest-free ICT and season ticket loans For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site. APPLYING FOR THIS POSITION If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation. Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date. When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received. OUR VISION & VALUES Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed. We know there are many challenges facing our young people and the communities we serve, and that's why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues. IMPORTANT INFORMATION Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
Apr 24, 2024
Full time
We are looking for a Network Infrastructure Manager to oversee the daily operations and delivery of all switching, wireless, firewall infrastructure, and WAN connectivity across the Harris Federation. WORKING WITH US The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve. We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve. As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff. Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris. To discover more about our culture, ethos and what it is like to work here, visit the Why Work For Us page. MAIN AREAS OF RESPONSIBILITY Your role will include: Managing a mixed environment of Cisco and Aruba infrastructure Improving infrastructure services by working closely with the project delivery team to deliver a £26m IT refresh across our academies Building and maintaining strong relationships with departments and academies to ensure that the long-term strategic planning and delivery of core infrastructure services align with business requirements A full list of duties and responsibilities can be found in the Job Pack. WHAT WE ARE LOOKING FOR We would like to hear from you if you have: A relevant Cisco or Aruba qualification A minimum of three years' experience in a similar role A proven track record in working to strict timescales and of working with staff at all levels Experience of working in an on-site IT based Customer Service position Extensive experience of deploying and maintaining Cisco Catalyst and Aruba CX switching and wireless Experience of working with Aruba Central and centralised management of network infrastructure Experience of hybrid environments (Microsoft Office 365/Azure) Experience of managing Microsoft desktop and server products (Windows 10,11/ Windows Server 2022) Experience of Microsoft DHCP and NPS Detailed knowledge of different cyber technologies across infrastructure protection, application security and information protection For a full person specification, please download the Job Pack. WHAT WE CAN OFFER YOU Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. You will also have access to a variety of benefits, support programmes and initiatives including: Excellent opportunities for continuous professional development and career progression Annual performance and loyalty bonus Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts Electric car salary sacrifice scheme (up to 40% discount) Harris Wellbeing Cash Plan including cover for routine and specialist healthcare Employee Assistance Programme for free and confidential advice Cycle to work salary sacrifice scheme Wide range of shopping, leisure, and travel discounts 20% off at Tapi Carpets, exclusive to Harris employees Interest-free ICT and season ticket loans For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site. APPLYING FOR THIS POSITION If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation. Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date. When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received. OUR VISION & VALUES Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed. We know there are many challenges facing our young people and the communities we serve, and that's why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues. IMPORTANT INFORMATION Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
(Hybrid - Birmingham, Bristol, Swindon) Experienced Business Systems Manager to lead the strategy, architecture, delivery and operation of critical corporate systems within the GPA. The successful candidate will play a key role in driving digital innovation, ensuring seamless integration of systems and optimising operational efficiency. Client Details The Government Property Agency is changing the way the Civil Service works and is at the forefront of the Government's transformation agenda; reshaping the relationship civil servants have with their place of work. The Agency is central to the delivery of key Government policies including moving 22,000 Civil Service roles out of London by 2030 and tackling climate change by contributing to the Net Zero agenda. To do this we are delivering a major change programme across the UK and consolidating our portfolio in order to save £1.4 Bn over 10 years. Beyond the bricks and mortar, the GPA is about providing great workplaces for our people. Through programmes like Hubs, Whitehall Campus and Smart Working you will be in the vanguard of creating model working environments and promoting flexible working practices. This is an ambitious and exciting task, for which we need innovative people, with strong commercial acumen, who are passionate about visualising and implementing customer needs. Launched as an Executive Agency of the Cabinet Office in 2018, we're a relatively new department and we are growing fast so we also need people who thrive in ambiguity, can adapt quickly to change and are comfortable stepping outside of their remit to drive outcomes. Description Potential PACKAGE from £51,700 + £3,000 Recruitment and Retention Allowance + £5,000 Gold Standard for accreditation, leading pension, holiday entitlement, hybrid working arrangements in addition to fascinating programmes of transformation! GPA has moved from "start up to scale up" stage and is reaching the end of its first wave of digital transformation. We have implemented the best in class systems such as Microsoft Dynamics 365, ServiceNow, Salesforce, Planon IWMS and will be implementing other systems like JIRA, Confluence, Ardoq and Microsoft 365. The GPA has delivered all of its major digital & data implementation and now requires a period of stabilisation, embedding & consolidation over the next 18 months to drive efficiencies before embarking on the next phase of innovation. We are seeking a dynamic and experienced Business Systems Manager to lead the strategy, architecture, delivery and operation of critical corporate systems within the GPA. The successful candidate will play a key role in driving digital innovation, ensuring seamless integration of systems and optimising operational efficiency. The candidate will Develop and articulate a clear corporate systems strategy aligned with GPA's Property and Digital Strategy and industry best practices. Lead the design and development of the enterprise, business and application architecture ensuring scalability, flexibility and alignment with enterprise architecture principles and standards. Collaborate with stakeholders to define and prioritise system requirements, considering long-term business strategy and target operating model. Oversee end-to-end project delivery for corporate systems, ensuring projects are completed on time, within scope, and on budget. Establish and maintain effective operational processes for ongoing system functionality, including monitoring, maintenance, and support. Implement and maintain robust configuration management processes for corporate systems to ensure systematic control of configuration items and adherence to standards. Lead the planning and execution of release and deployment activities for corporate systems, ensuring a smooth transition of changes from development to production environments. Stay abreast of technological advancements relevant to business systems, assessing their potential impact and overseeing the integration of new technologies to enhance system capabilities such robotic process automation (RPA) and AI tools like Microsoft Copilot. Ensure comprehensive documentation of configurations, releases, and changes, facilitating knowledge transfer within the team and contributing to the overall knowledge management strategy. Collaborate with cross-functional teams to ensure seamless integration of corporate systems into daily operations. Identity, assess, and mitigate risks related to corporate systems strategy, architecture, delivery and operations. Profile We encourage applications from people from all backgrounds and aim to have a workforce that represents the communities and wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a sense of belonging in a workplace where everyone feels valued. Demonstrated experience in developing and implementing strategic plans for corporate systems that align with organisational goals and industry best practices. In-depth knowledge and experience in designing and implementing robust and scalable business and systems architecture. Qualifications in Enterprise Architecture, such as TOGAF. Experience in implementing and managing IT Service Management (ITSM) best practices to enhance the delivery and support of IT services within the organisation. Certifications in ITSM, such as ITIL Foundation Experience in delivering large and complex technology led projects. Qualifications/certifications in project management such as PMP (Project Management Professional) or PRINCE2 or APMG AgilePM Familiarity and experience with the IT Infrastructure Library (ITIL) framework, including successful rollout and adoption of ITIL practices for improved IT service delivery. Certifications in ITSM, such as ITIL Foundation. Experience in monitoring industry trends, technological advancements, and best practices to drive continuous improvement initiatives for enhancing the efficiency and effectiveness of corporate systems. Strong leadership skills, including the ability to lead and inspire cross-functional teams, foster a collaborative work environment, and mentor team members of skill development. Candidates will be assessed against these behaviours during selection Working Together Managing a Quality Service Seeing the Bigger Picture Leadership Candidates will be assessed against these technical skills during selection Customer perspective Commercial acumen Property market knowledge Innovation Job Offer Alongside your salary of £51,700, GPA contributes £13,959 towards you being a member of the CS DBP Pension scheme. This role is hybrid, based in Birmingham, Bristol or Swindon Potential PACKAGE from £51,700 + £3,000 Recruitment and Retention Allowance + £5,000 Gold Standard for accreditation, leading pension, holiday entitlement, hybrid working arrangements in addition to fascinating programmes of transformation! Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an average employer contribution of 27% Generous annual leave This vacancy is using Civil Service Success Profiles: These will assess your Behaviours, Strengths, Experience and Technical skills. We encourage applications from people from all backgrounds and aim to have a workforce that represents the communities and wider society that we serve. The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles () The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme (RIS) to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. This vacancy is part of the Great Place to Work for Veterans initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment on our website. Sift The closing date is 9.5.24, the sift is due to take place by 13.5.24 but is subject to change. Interviews are likely to take place w/c 20.5.24 As part of the application process, you will be asked to produce an UP TO 1,000 -word statement. The personal statement should highlight relevant skills and experience with leading on strategy and architecture covering business and enterprise architecture along with delivery and operations of major corporate systems covering service management, application support, release and deployment and change management. This is subject to change dependent upon where most successful candidates are based.
Apr 24, 2024
Full time
(Hybrid - Birmingham, Bristol, Swindon) Experienced Business Systems Manager to lead the strategy, architecture, delivery and operation of critical corporate systems within the GPA. The successful candidate will play a key role in driving digital innovation, ensuring seamless integration of systems and optimising operational efficiency. Client Details The Government Property Agency is changing the way the Civil Service works and is at the forefront of the Government's transformation agenda; reshaping the relationship civil servants have with their place of work. The Agency is central to the delivery of key Government policies including moving 22,000 Civil Service roles out of London by 2030 and tackling climate change by contributing to the Net Zero agenda. To do this we are delivering a major change programme across the UK and consolidating our portfolio in order to save £1.4 Bn over 10 years. Beyond the bricks and mortar, the GPA is about providing great workplaces for our people. Through programmes like Hubs, Whitehall Campus and Smart Working you will be in the vanguard of creating model working environments and promoting flexible working practices. This is an ambitious and exciting task, for which we need innovative people, with strong commercial acumen, who are passionate about visualising and implementing customer needs. Launched as an Executive Agency of the Cabinet Office in 2018, we're a relatively new department and we are growing fast so we also need people who thrive in ambiguity, can adapt quickly to change and are comfortable stepping outside of their remit to drive outcomes. Description Potential PACKAGE from £51,700 + £3,000 Recruitment and Retention Allowance + £5,000 Gold Standard for accreditation, leading pension, holiday entitlement, hybrid working arrangements in addition to fascinating programmes of transformation! GPA has moved from "start up to scale up" stage and is reaching the end of its first wave of digital transformation. We have implemented the best in class systems such as Microsoft Dynamics 365, ServiceNow, Salesforce, Planon IWMS and will be implementing other systems like JIRA, Confluence, Ardoq and Microsoft 365. The GPA has delivered all of its major digital & data implementation and now requires a period of stabilisation, embedding & consolidation over the next 18 months to drive efficiencies before embarking on the next phase of innovation. We are seeking a dynamic and experienced Business Systems Manager to lead the strategy, architecture, delivery and operation of critical corporate systems within the GPA. The successful candidate will play a key role in driving digital innovation, ensuring seamless integration of systems and optimising operational efficiency. The candidate will Develop and articulate a clear corporate systems strategy aligned with GPA's Property and Digital Strategy and industry best practices. Lead the design and development of the enterprise, business and application architecture ensuring scalability, flexibility and alignment with enterprise architecture principles and standards. Collaborate with stakeholders to define and prioritise system requirements, considering long-term business strategy and target operating model. Oversee end-to-end project delivery for corporate systems, ensuring projects are completed on time, within scope, and on budget. Establish and maintain effective operational processes for ongoing system functionality, including monitoring, maintenance, and support. Implement and maintain robust configuration management processes for corporate systems to ensure systematic control of configuration items and adherence to standards. Lead the planning and execution of release and deployment activities for corporate systems, ensuring a smooth transition of changes from development to production environments. Stay abreast of technological advancements relevant to business systems, assessing their potential impact and overseeing the integration of new technologies to enhance system capabilities such robotic process automation (RPA) and AI tools like Microsoft Copilot. Ensure comprehensive documentation of configurations, releases, and changes, facilitating knowledge transfer within the team and contributing to the overall knowledge management strategy. Collaborate with cross-functional teams to ensure seamless integration of corporate systems into daily operations. Identity, assess, and mitigate risks related to corporate systems strategy, architecture, delivery and operations. Profile We encourage applications from people from all backgrounds and aim to have a workforce that represents the communities and wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a sense of belonging in a workplace where everyone feels valued. Demonstrated experience in developing and implementing strategic plans for corporate systems that align with organisational goals and industry best practices. In-depth knowledge and experience in designing and implementing robust and scalable business and systems architecture. Qualifications in Enterprise Architecture, such as TOGAF. Experience in implementing and managing IT Service Management (ITSM) best practices to enhance the delivery and support of IT services within the organisation. Certifications in ITSM, such as ITIL Foundation Experience in delivering large and complex technology led projects. Qualifications/certifications in project management such as PMP (Project Management Professional) or PRINCE2 or APMG AgilePM Familiarity and experience with the IT Infrastructure Library (ITIL) framework, including successful rollout and adoption of ITIL practices for improved IT service delivery. Certifications in ITSM, such as ITIL Foundation. Experience in monitoring industry trends, technological advancements, and best practices to drive continuous improvement initiatives for enhancing the efficiency and effectiveness of corporate systems. Strong leadership skills, including the ability to lead and inspire cross-functional teams, foster a collaborative work environment, and mentor team members of skill development. Candidates will be assessed against these behaviours during selection Working Together Managing a Quality Service Seeing the Bigger Picture Leadership Candidates will be assessed against these technical skills during selection Customer perspective Commercial acumen Property market knowledge Innovation Job Offer Alongside your salary of £51,700, GPA contributes £13,959 towards you being a member of the CS DBP Pension scheme. This role is hybrid, based in Birmingham, Bristol or Swindon Potential PACKAGE from £51,700 + £3,000 Recruitment and Retention Allowance + £5,000 Gold Standard for accreditation, leading pension, holiday entitlement, hybrid working arrangements in addition to fascinating programmes of transformation! Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an average employer contribution of 27% Generous annual leave This vacancy is using Civil Service Success Profiles: These will assess your Behaviours, Strengths, Experience and Technical skills. We encourage applications from people from all backgrounds and aim to have a workforce that represents the communities and wider society that we serve. The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles () The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme (RIS) to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. This vacancy is part of the Great Place to Work for Veterans initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment on our website. Sift The closing date is 9.5.24, the sift is due to take place by 13.5.24 but is subject to change. Interviews are likely to take place w/c 20.5.24 As part of the application process, you will be asked to produce an UP TO 1,000 -word statement. The personal statement should highlight relevant skills and experience with leading on strategy and architecture covering business and enterprise architecture along with delivery and operations of major corporate systems covering service management, application support, release and deployment and change management. This is subject to change dependent upon where most successful candidates are based.