POS established in 1986 are providers of reliable and cost effective Multi-Channel EPoS systems. We have a proven track record of installing systems throughout the UK which have given retailers and hospitality clients the necessary tools to trade successfully both in store and online.
We are POS software and hardware solution specialists providing EPoS Systems, Integrated Ecommerce, Order Processing and Stock Control Solutions to businesses of all sizes including independent, corporate and multi branch.
POS LTD is a company with a strong customer base and an ever expanding EPoS product. We seek a candidate who is invested in continuing our reputation for reliable and intuitive EPoS products.
Job Purpose
The role is to assist in generating fees through the management and development of existing and new clients, to contribute towards the achievement of the financial and other objectives of the Building Consultancy Team.
Hours:
Monday to Friday, 08:45 to 17:45. (1 hour Lunch)
On Call for emergency calls 1 weekend in 3. (Paid extra for weekend work)
Position summary
The key responsibilities for this role are the following:
The candidate will be tasked with supporting our existing customers on a daily basis
Recording customer issues and working through them in an organised fashion.
Testing existing software to ensure it runs smoothly
Finding any possible software issues
Testing new software and upgrading the customer systems.
The role includes the upkeep of all testing/customer documents.
Candidate Requirements:
The ideal candidate would be Microsoft certified and have good knowledge of Microsoft products/operating systems/networking and server setups.
The candidate should demonstrate a methodical and organised approach.
Some of the role is customer facing so a confident and polite telephone manner is required.
Customer training is usually performed remotely but there may be the occasional requirement for a site visit, so a full driver’s license is required.
May 03, 2022
Full time
POS established in 1986 are providers of reliable and cost effective Multi-Channel EPoS systems. We have a proven track record of installing systems throughout the UK which have given retailers and hospitality clients the necessary tools to trade successfully both in store and online.
We are POS software and hardware solution specialists providing EPoS Systems, Integrated Ecommerce, Order Processing and Stock Control Solutions to businesses of all sizes including independent, corporate and multi branch.
POS LTD is a company with a strong customer base and an ever expanding EPoS product. We seek a candidate who is invested in continuing our reputation for reliable and intuitive EPoS products.
Job Purpose
The role is to assist in generating fees through the management and development of existing and new clients, to contribute towards the achievement of the financial and other objectives of the Building Consultancy Team.
Hours:
Monday to Friday, 08:45 to 17:45. (1 hour Lunch)
On Call for emergency calls 1 weekend in 3. (Paid extra for weekend work)
Position summary
The key responsibilities for this role are the following:
The candidate will be tasked with supporting our existing customers on a daily basis
Recording customer issues and working through them in an organised fashion.
Testing existing software to ensure it runs smoothly
Finding any possible software issues
Testing new software and upgrading the customer systems.
The role includes the upkeep of all testing/customer documents.
Candidate Requirements:
The ideal candidate would be Microsoft certified and have good knowledge of Microsoft products/operating systems/networking and server setups.
The candidate should demonstrate a methodical and organised approach.
Some of the role is customer facing so a confident and polite telephone manner is required.
Customer training is usually performed remotely but there may be the occasional requirement for a site visit, so a full driver’s license is required.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Data Architect 6 months 650 per day (Inside IR35, via Umbrella) Warwick (Hybrid) 2 days a week in Office My client is the largest independent utility supplier in the UK. This is an excellent chance to join a fast-moving big data project. Job role: To lead on the design and implementation of data structures to integrate BIM implementation project data to meet the operational needs of the client. To deliver strategies that drive consistent robust and effective approaches to data and its quality. Manage the programme of works to deliver data quality improvements and ensure appropriate controls are in place in line with the clients data management standards. This role will lead through his/her proven expertise in synthesizing data utilizing Microsoft Power BI, Tableau, Excel, Autodesk Construction Cloud Insight, and other individual as well as integrated systems. Key Accountabilities: Data architecture for BIM implementation project - strategically assess and design the data structures in the relevant systems to enable the business to pick up, store and report on data at the correct level of granularity. Creating the correct structures, governance and processes for BIM implementation project team to enable reporting and data quality improvements and in compliance with National Gas Data Principles and future Data roadmap. Collaborate with Data team to set the principles, policies and standards and for data design, ensuring a consistent approach is adopted across BAU and business change. Implement Data Profiling activities and analysis to support the business in defining the data definitions. Ensure an effective Data Issue Management process exists. Supporting root cause analysis to resolve data related quality, system and business process issues. Deliver reports and a balanced scorecard for data quality and data management for key stakeholders and governance groups to guide the direction of travel. Approach Work with stakeholders to anticipate future data needs and understand the associated challenges with a view to creating a data structure design to meet these requirements. Influence key stakeholders in the adoption of the recommended data design. Taking the role of subject matter expert within BIM implementation project team for data related matters. Knowledge: Highly technically literate in systems and data. Have an in-depth understanding of leading practice for structuring data and be able to identify the appropriate technologies and solutions to use in a given scenario. Extensive experience of the analysis and design of Data Warehouse, BI, Data Analytics or complex Data Migration solutions, including analysing source systems, designing ETL routines, resolving DQ issues, designing relational and dimensional models (conceptual and logical), developing reporting and analytical layers. An analytical approach, with demonstrable ability to understand complex processes, to identify and extract key information from systems and individuals, identify deficiencies and recommend actions for correction and improvement. Evidence of creativity and innovation in the development of solutions and experience with a range of both client problems and a variety of solutions. Excellent attention to detail, ability to prioritise and organise. Deep knowledge of BIM and Data Analytics. Construction knowledge, with the ability to be able to apply information management solutions in the context of complex infrastructure projects. Proven experience in information management environments, with emphasis on system data and maintenance optimization, performance improvements, digital technology innovation and benefit realization. Continually support the project to ensure that implementation partners and BIM-Engineers are delivering BIM requirements as outlined. Provide leadership and coaching to junior BIM Technicians and Engineers to guide their development of critical industry knowledge and understanding of corporate standards. This mentoring will aid in their growth and prepare them to be self-sustaining on future projects. Candidates will ideally show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
Apr 30, 2024
Contractor
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Data Architect 6 months 650 per day (Inside IR35, via Umbrella) Warwick (Hybrid) 2 days a week in Office My client is the largest independent utility supplier in the UK. This is an excellent chance to join a fast-moving big data project. Job role: To lead on the design and implementation of data structures to integrate BIM implementation project data to meet the operational needs of the client. To deliver strategies that drive consistent robust and effective approaches to data and its quality. Manage the programme of works to deliver data quality improvements and ensure appropriate controls are in place in line with the clients data management standards. This role will lead through his/her proven expertise in synthesizing data utilizing Microsoft Power BI, Tableau, Excel, Autodesk Construction Cloud Insight, and other individual as well as integrated systems. Key Accountabilities: Data architecture for BIM implementation project - strategically assess and design the data structures in the relevant systems to enable the business to pick up, store and report on data at the correct level of granularity. Creating the correct structures, governance and processes for BIM implementation project team to enable reporting and data quality improvements and in compliance with National Gas Data Principles and future Data roadmap. Collaborate with Data team to set the principles, policies and standards and for data design, ensuring a consistent approach is adopted across BAU and business change. Implement Data Profiling activities and analysis to support the business in defining the data definitions. Ensure an effective Data Issue Management process exists. Supporting root cause analysis to resolve data related quality, system and business process issues. Deliver reports and a balanced scorecard for data quality and data management for key stakeholders and governance groups to guide the direction of travel. Approach Work with stakeholders to anticipate future data needs and understand the associated challenges with a view to creating a data structure design to meet these requirements. Influence key stakeholders in the adoption of the recommended data design. Taking the role of subject matter expert within BIM implementation project team for data related matters. Knowledge: Highly technically literate in systems and data. Have an in-depth understanding of leading practice for structuring data and be able to identify the appropriate technologies and solutions to use in a given scenario. Extensive experience of the analysis and design of Data Warehouse, BI, Data Analytics or complex Data Migration solutions, including analysing source systems, designing ETL routines, resolving DQ issues, designing relational and dimensional models (conceptual and logical), developing reporting and analytical layers. An analytical approach, with demonstrable ability to understand complex processes, to identify and extract key information from systems and individuals, identify deficiencies and recommend actions for correction and improvement. Evidence of creativity and innovation in the development of solutions and experience with a range of both client problems and a variety of solutions. Excellent attention to detail, ability to prioritise and organise. Deep knowledge of BIM and Data Analytics. Construction knowledge, with the ability to be able to apply information management solutions in the context of complex infrastructure projects. Proven experience in information management environments, with emphasis on system data and maintenance optimization, performance improvements, digital technology innovation and benefit realization. Continually support the project to ensure that implementation partners and BIM-Engineers are delivering BIM requirements as outlined. Provide leadership and coaching to junior BIM Technicians and Engineers to guide their development of critical industry knowledge and understanding of corporate standards. This mentoring will aid in their growth and prepare them to be self-sustaining on future projects. Candidates will ideally show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
MGF are currently seeking a Senior Design Engineer to join a leading Temporary Works Engineering department, based in Livingston, Scotland. Specialising in temporary works design, the successful candidates will be working within an engineering team with full tech responsibility for your own projects. You will be required to use your industry experience to support MGF's engineering team with complex, below, and above ground structural support schemes, offering technical assistance to the wider engineering team. Your design solutions will be based around MGF's modular hire fleet, but not excluding bespoke structural steel, timber, and concrete as required. As a Senior Engineer you will help manage and oversee the daily design workload, working closely with the Regional Sales Managers across the UK. You will provide technical guidance to the Sales team, whilst supporting the internal design team including Graduate Engineers, Design Engineers and Technicians. You will also support the Design Manager and Engineering Manager with department efficiency, training, recruitment, offline projects and assist with bespoke engineering projects when required. Examples of the Temporary Works schemes you will be involved with are listed below: Temporary & permanent excavation support including large basement propping (CAT 2/3) Needling & propping of buildings Dead shores / back propping Fa?ade retention Temporary bridge jacking Temporary crash decks Plan bracing (Internal buildings) Masonry Bridge arch propping Your key responsibilities may include: Managing your own design workload as well as others, contributing to the smooth and efficient operation of the department Checking designs/drawings (CAT 2 in accordance with BS5975:2019) Actively assist with the training of engineering staff To produce "one-off" project work as directed by the Engineering Management team / Directors Thorough understanding of embedded retaining wall design Latest drafting software (Autodesk Revit) The ideal candidate should be close to or have achieved a minimum IEng professional recognition with the ICE / IStructE, however MGF operate an ICE Company Approved Training Scheme and boast an incredible track record in supporting our engineering staff to achieve professional qualifications. The candidate must therefore be keen to complete their professional qualifications from the outset. In addition to a competitive salary, we also offer the following: Option to purchase additional days of annual leave Additional annual leave awarded to recognise long service Pension Scheme Life Assurance Opportunities for training, development, and career progression Award and recognition initiatives Discretionary bonus scheme based on business performance Security of working for a well-established & growing company A sense of family is at the core of our company culture Shutdown over the Christmas period Refer a friend scheme Free on-site parking About MGF: MGF is a rapidly expanding, a highly innovative and digitally advanced market leader in the design, manufacture, hire and sale of proprietary excavation support systems to the Construction Industry. Established in 1981, Employing over 440 staff, we operate nationally from 14 locations. We are a highly respected sector leader, well respected for our intelligence, and client focussed approach to delivery of projects. MGF, also, operates a highly successful Institution of Civil Engineers Approved Training Scheme to support the right candidate in attaining professional recognition as a Chartered or Incorporated Engineer. We aim to be an equal opportunities employer and welcome applications from all sections of society. All applicants will be treated in the strictest of confidence. JBRP1_UKTJ
Apr 30, 2024
Full time
MGF are currently seeking a Senior Design Engineer to join a leading Temporary Works Engineering department, based in Livingston, Scotland. Specialising in temporary works design, the successful candidates will be working within an engineering team with full tech responsibility for your own projects. You will be required to use your industry experience to support MGF's engineering team with complex, below, and above ground structural support schemes, offering technical assistance to the wider engineering team. Your design solutions will be based around MGF's modular hire fleet, but not excluding bespoke structural steel, timber, and concrete as required. As a Senior Engineer you will help manage and oversee the daily design workload, working closely with the Regional Sales Managers across the UK. You will provide technical guidance to the Sales team, whilst supporting the internal design team including Graduate Engineers, Design Engineers and Technicians. You will also support the Design Manager and Engineering Manager with department efficiency, training, recruitment, offline projects and assist with bespoke engineering projects when required. Examples of the Temporary Works schemes you will be involved with are listed below: Temporary & permanent excavation support including large basement propping (CAT 2/3) Needling & propping of buildings Dead shores / back propping Fa?ade retention Temporary bridge jacking Temporary crash decks Plan bracing (Internal buildings) Masonry Bridge arch propping Your key responsibilities may include: Managing your own design workload as well as others, contributing to the smooth and efficient operation of the department Checking designs/drawings (CAT 2 in accordance with BS5975:2019) Actively assist with the training of engineering staff To produce "one-off" project work as directed by the Engineering Management team / Directors Thorough understanding of embedded retaining wall design Latest drafting software (Autodesk Revit) The ideal candidate should be close to or have achieved a minimum IEng professional recognition with the ICE / IStructE, however MGF operate an ICE Company Approved Training Scheme and boast an incredible track record in supporting our engineering staff to achieve professional qualifications. The candidate must therefore be keen to complete their professional qualifications from the outset. In addition to a competitive salary, we also offer the following: Option to purchase additional days of annual leave Additional annual leave awarded to recognise long service Pension Scheme Life Assurance Opportunities for training, development, and career progression Award and recognition initiatives Discretionary bonus scheme based on business performance Security of working for a well-established & growing company A sense of family is at the core of our company culture Shutdown over the Christmas period Refer a friend scheme Free on-site parking About MGF: MGF is a rapidly expanding, a highly innovative and digitally advanced market leader in the design, manufacture, hire and sale of proprietary excavation support systems to the Construction Industry. Established in 1981, Employing over 440 staff, we operate nationally from 14 locations. We are a highly respected sector leader, well respected for our intelligence, and client focussed approach to delivery of projects. MGF, also, operates a highly successful Institution of Civil Engineers Approved Training Scheme to support the right candidate in attaining professional recognition as a Chartered or Incorporated Engineer. We aim to be an equal opportunities employer and welcome applications from all sections of society. All applicants will be treated in the strictest of confidence. JBRP1_UKTJ
We have a new opportunity for a Group Architectural Technician to join our team within Vistry Services, at our Coleshill office. As our Group Architectural Technician, you will be responsible for supporting the Group Design and Technical functions in its day-to-day duties by coordinating the flow of data and information with both internal colleagues and external stakeholders. The main purpose of the Group Design and Technical team is to design and maintain Vistry's standard product - its house types - whilst supporting the regional businesses in delivering the standard product. The standard product must always be complimentary to the strategic growth of the business, compliant with national (English) regulatory requirements, economic to build, aesthetically pleasing to both local authorities and purchasers, assist in the creation of strong placemaking and respond to our customer's needs. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Background in Architectural Technology. Previous experience in Residential Housing sector. Experience with Auto CAD and Revit is preferable. Strong attention to detail. Ability to communicate well with individuals at all levels. Proficient in MS Office programmes. Analytical approach. Positive attitude towards teamwork. You have the ability to work under pressure and meet deadlines. You have excellent team working and feel comfortable with communicating at all levels. You will need to demonstrate behaviors necessary to align with our corporate values. Educated to HNC/HND in a construction related qualification. More about the Group Architectural Technician role Assist with the collation, checking and approval of all ancillary specialist drawings, including: Beam and block ground floors, precast upper floors, Hot and cold water supply, heating, System 3 ventilation. Kitchens, Stairs, Joists, Trusses, Lintels Working with the Group Senior Architectural Technician to manage the delivery and maintenance of the Group standard house type portfolio. Ensure all drawings, details and third-party information are accurate, commercially suitable, and compliant with current regulations. Provide support in the creation and delivery of the new Group 2025 house type collection and then maintain them going forward. Provide support in the delivery and maintenance of Group Standard Details. Manage and review Consultants working on the standard product including, but not limited to, architects and structural engineers. Manage warranty Type Approval process where required and review approval to ensure that the conditions are addressed. Ensure that information is to the agreed Group construction and finishing specifications. Liaise with regional business units and attend meetings to progress all relevant Technical matters. And assist in resolving technical related queries. Provide support in the delivery and maintenance of the Group generic Temporary Works details. Ensure cost effective design control and buildability. Ensure that new regulation requirements are anticipated and incorporated as required. Expect and encourage continued change and improvement within the Company. Support and assist in the management of the Group Technical mailbox. Manage the collation and checking of all ancillary specialist drawings, including hot water supply, heating, kitchen, stair, lintels, beam and block ground floors, precast upper floors. Assist the business in achieving BIM Level 2 certification. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Apr 30, 2024
Full time
We have a new opportunity for a Group Architectural Technician to join our team within Vistry Services, at our Coleshill office. As our Group Architectural Technician, you will be responsible for supporting the Group Design and Technical functions in its day-to-day duties by coordinating the flow of data and information with both internal colleagues and external stakeholders. The main purpose of the Group Design and Technical team is to design and maintain Vistry's standard product - its house types - whilst supporting the regional businesses in delivering the standard product. The standard product must always be complimentary to the strategic growth of the business, compliant with national (English) regulatory requirements, economic to build, aesthetically pleasing to both local authorities and purchasers, assist in the creation of strong placemaking and respond to our customer's needs. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Background in Architectural Technology. Previous experience in Residential Housing sector. Experience with Auto CAD and Revit is preferable. Strong attention to detail. Ability to communicate well with individuals at all levels. Proficient in MS Office programmes. Analytical approach. Positive attitude towards teamwork. You have the ability to work under pressure and meet deadlines. You have excellent team working and feel comfortable with communicating at all levels. You will need to demonstrate behaviors necessary to align with our corporate values. Educated to HNC/HND in a construction related qualification. More about the Group Architectural Technician role Assist with the collation, checking and approval of all ancillary specialist drawings, including: Beam and block ground floors, precast upper floors, Hot and cold water supply, heating, System 3 ventilation. Kitchens, Stairs, Joists, Trusses, Lintels Working with the Group Senior Architectural Technician to manage the delivery and maintenance of the Group standard house type portfolio. Ensure all drawings, details and third-party information are accurate, commercially suitable, and compliant with current regulations. Provide support in the creation and delivery of the new Group 2025 house type collection and then maintain them going forward. Provide support in the delivery and maintenance of Group Standard Details. Manage and review Consultants working on the standard product including, but not limited to, architects and structural engineers. Manage warranty Type Approval process where required and review approval to ensure that the conditions are addressed. Ensure that information is to the agreed Group construction and finishing specifications. Liaise with regional business units and attend meetings to progress all relevant Technical matters. And assist in resolving technical related queries. Provide support in the delivery and maintenance of the Group generic Temporary Works details. Ensure cost effective design control and buildability. Ensure that new regulation requirements are anticipated and incorporated as required. Expect and encourage continued change and improvement within the Company. Support and assist in the management of the Group Technical mailbox. Manage the collation and checking of all ancillary specialist drawings, including hot water supply, heating, kitchen, stair, lintels, beam and block ground floors, precast upper floors. Assist the business in achieving BIM Level 2 certification. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Leakage Reduction Technician Salary: 28k - 35k Location: Oxford / Reading / Maidenhead / High Wycombe Working Week: Monday to Friday Please note this is night work The Role: The role will provide support for the specialist field teams working across your Region within Thames Valley. Experience of Leakage control & network operations is key with the ability to work in a team or as an individual, guide and coach a team for the right outcome and/or solution. Looking for an individual who wants to join a flexible, versatile team, and bring energy & drive to work within and support an operational team. Managing the delivery of planned levels of service to the customer and improve the capability and effectiveness of the wider Leakage team to include leakage surveys, night surveys, DMA isolations, step testing, district validation, valve integrity and pressure tests. Data analysis and detailed interrogation of flow & pressure data covering Thames Valley Region. We value our people and if you have the motivation, passion and drive to succeed, along with meeting the criteria below we want you to join us: Requirements: Individuals with a minimum of 3 years Water in Leakage Management. Minimum GCSE pass grades / time served experience. Relevant Network Experience. A full driving licence. Operation of assets on mains Carrying out distribution main isolation Conducting Pressure, Flow, or Noise data logging Experience in Step testing Familiarity with DMA integrity tests Clean water quality sampling, such as chlorine and turbidity readings, with an understanding of sampling frequency Experience of working with skilled employees at differing levels. Extensive experience of working in a multi-faceted Leakage operational environment, with a proven ability to develop, optimise and ultimately implement culture and performance improvements. A thorough technical knowledge of ALC activities and Network Operations. Experienced in all aspects of International Leakage Techniques and District Metered Area management. Understanding of hydraulics, valve operation, pressure, flow and leakage monitoring/control/data-analytics. Computer literate with corporate software packages and a good knowledge of Microsoft Teams/Excel/Word is essential. Familiarity with mobile working technology. Knowledge of Health and Safety management & requirements. Coaching skills. Tasks: Valve operations on the network. Calm network adherence at all times. Ensure that adequate records are kept and submitted correctly to satisfy the requirements of the Contract/Management team, Head Office and Client. Achieve detection targets/ support ESPB detection model. Identify UFW on the network. Property identification eg prop count Quantify leaks Support your overall team by carrying out strategic shuts on the network to quantify leaks and CSLs. Data logging customer meters. Gang assist support - improve gang support/ learning feedback/ on site training. level, identify/feedback any training issues. Implement new trials. Trialing of new technology/equipment. Assist failing techs with support to enable them to achieve targets. All paperwork to be submitted on time. Training feedback. Backfill any gaps in the team if required. Support for Supervisors. Ensure you are fully compliant and working to the red book. Promote the use and adoption of different leakage approaches and techniques ie Hydrophones, Enigma logger, Groundmics etc Ensure daily, weekly and monthly Reduction targets are achieved across the team Promote and maintain client focus, ensuring that client requirements are identified and met. Understand and implement the company's policies and procedures, and ensures that all personnel appreciate their responsibilities and accountability within the policy's / procedures Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Apr 30, 2024
Full time
Leakage Reduction Technician Salary: 28k - 35k Location: Oxford / Reading / Maidenhead / High Wycombe Working Week: Monday to Friday Please note this is night work The Role: The role will provide support for the specialist field teams working across your Region within Thames Valley. Experience of Leakage control & network operations is key with the ability to work in a team or as an individual, guide and coach a team for the right outcome and/or solution. Looking for an individual who wants to join a flexible, versatile team, and bring energy & drive to work within and support an operational team. Managing the delivery of planned levels of service to the customer and improve the capability and effectiveness of the wider Leakage team to include leakage surveys, night surveys, DMA isolations, step testing, district validation, valve integrity and pressure tests. Data analysis and detailed interrogation of flow & pressure data covering Thames Valley Region. We value our people and if you have the motivation, passion and drive to succeed, along with meeting the criteria below we want you to join us: Requirements: Individuals with a minimum of 3 years Water in Leakage Management. Minimum GCSE pass grades / time served experience. Relevant Network Experience. A full driving licence. Operation of assets on mains Carrying out distribution main isolation Conducting Pressure, Flow, or Noise data logging Experience in Step testing Familiarity with DMA integrity tests Clean water quality sampling, such as chlorine and turbidity readings, with an understanding of sampling frequency Experience of working with skilled employees at differing levels. Extensive experience of working in a multi-faceted Leakage operational environment, with a proven ability to develop, optimise and ultimately implement culture and performance improvements. A thorough technical knowledge of ALC activities and Network Operations. Experienced in all aspects of International Leakage Techniques and District Metered Area management. Understanding of hydraulics, valve operation, pressure, flow and leakage monitoring/control/data-analytics. Computer literate with corporate software packages and a good knowledge of Microsoft Teams/Excel/Word is essential. Familiarity with mobile working technology. Knowledge of Health and Safety management & requirements. Coaching skills. Tasks: Valve operations on the network. Calm network adherence at all times. Ensure that adequate records are kept and submitted correctly to satisfy the requirements of the Contract/Management team, Head Office and Client. Achieve detection targets/ support ESPB detection model. Identify UFW on the network. Property identification eg prop count Quantify leaks Support your overall team by carrying out strategic shuts on the network to quantify leaks and CSLs. Data logging customer meters. Gang assist support - improve gang support/ learning feedback/ on site training. level, identify/feedback any training issues. Implement new trials. Trialing of new technology/equipment. Assist failing techs with support to enable them to achieve targets. All paperwork to be submitted on time. Training feedback. Backfill any gaps in the team if required. Support for Supervisors. Ensure you are fully compliant and working to the red book. Promote the use and adoption of different leakage approaches and techniques ie Hydrophones, Enigma logger, Groundmics etc Ensure daily, weekly and monthly Reduction targets are achieved across the team Promote and maintain client focus, ensuring that client requirements are identified and met. Understand and implement the company's policies and procedures, and ensures that all personnel appreciate their responsibilities and accountability within the policy's / procedures Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Job Title: 3rd Line Support Engineer Location: Farringdon, London Job Type: Full-Time Permanent Salary: 42,412 - 44,644 About Us: Metropolitan Thames Valley Housing has a vision that ?everyone has a home and the opportunity to live well?; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers, we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living. This ro le: We have an exciting opportunity within MTVH to provide end users with 3rd-line Technical support in accordance with the achievement of all applicable Service Levels, Customer Satisfaction scores, and KPIs and to be an active escalation point for 1st and 2nd-line engineers in Farringdon, London. What you'll need to succeed: Working with the Service Desk Manager and the Infrastructure Team, ensure the delivery of day-to-day support to the organisation?s users, covering servers, network, applications, desktops, laptops, telephony, and mobile devices. On a rota basis, undertake routine daily checks and maintenance and act as the 3rd line escalation point of contact in resolving user and technical issues. Proactively undertake the day-to-day delivery of Infrastructure Service Desk operations. This will involve providing hands-on support to users, as well as back-end troubleshooting of servers and networks. Front-end support includes thin clients, PCs, laptops, smartphones and tablets; VOIP telephony, MFDs; and various applications in addition to MS Office. Maintain a proactive role in monitoring all requests, incidents, and problems, having complete visibility on the Infrastructure Service Desk. Respond to Service Desk phone calls/tickets as needed, focusing on 3rd line tickets and activities, and taking on tickets escalated by the 1st/2nd line Infrastructure Technicians. Escalate when necessary to the Service Desk Manager. Contribute to the maintenance and documentation of the infrastructure estate: records of builds, hardware, licences, systems configurations, change requests, systems, and processes. Undertake change management of the infrastructure estate Work an out-of-hours shift if asked to, compensated by corporate company guidelines. Undertake infrastructure project work and continuous improvement activities as part of the annual work plan Management of relationships with third parties and suppliers. To meet our commitment to providing safe, high quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. If you are interested in this role, please take a look at our attached job description and apply with an updated version of your CV. Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Apr 30, 2024
Full time
Job Title: 3rd Line Support Engineer Location: Farringdon, London Job Type: Full-Time Permanent Salary: 42,412 - 44,644 About Us: Metropolitan Thames Valley Housing has a vision that ?everyone has a home and the opportunity to live well?; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers, we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living. This ro le: We have an exciting opportunity within MTVH to provide end users with 3rd-line Technical support in accordance with the achievement of all applicable Service Levels, Customer Satisfaction scores, and KPIs and to be an active escalation point for 1st and 2nd-line engineers in Farringdon, London. What you'll need to succeed: Working with the Service Desk Manager and the Infrastructure Team, ensure the delivery of day-to-day support to the organisation?s users, covering servers, network, applications, desktops, laptops, telephony, and mobile devices. On a rota basis, undertake routine daily checks and maintenance and act as the 3rd line escalation point of contact in resolving user and technical issues. Proactively undertake the day-to-day delivery of Infrastructure Service Desk operations. This will involve providing hands-on support to users, as well as back-end troubleshooting of servers and networks. Front-end support includes thin clients, PCs, laptops, smartphones and tablets; VOIP telephony, MFDs; and various applications in addition to MS Office. Maintain a proactive role in monitoring all requests, incidents, and problems, having complete visibility on the Infrastructure Service Desk. Respond to Service Desk phone calls/tickets as needed, focusing on 3rd line tickets and activities, and taking on tickets escalated by the 1st/2nd line Infrastructure Technicians. Escalate when necessary to the Service Desk Manager. Contribute to the maintenance and documentation of the infrastructure estate: records of builds, hardware, licences, systems configurations, change requests, systems, and processes. Undertake change management of the infrastructure estate Work an out-of-hours shift if asked to, compensated by corporate company guidelines. Undertake infrastructure project work and continuous improvement activities as part of the annual work plan Management of relationships with third parties and suppliers. To meet our commitment to providing safe, high quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. If you are interested in this role, please take a look at our attached job description and apply with an updated version of your CV. Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Job Description IT Technician/Near Stalham Technique Recruitment Solutions are proud to be working alongside a bespoke manufacturer that specialises in marine glazing and works with some of the world s most prestigious yacht designers and boat builders. Our customer employs more than 170 people at its 12-acre Norfolk site near Stalham and have a new opportunity for an IT Technician to join their team Job summary The IT Technician is responsible for providing technical support for a full range of business technologies, including computer systems (hardware and software), network infrastructure, telecommunications circuits, mobile devices, telephone systems, audio-visual equipment, and printers. They must be able to independently assess a reported problem or failure using diagnostic methods and tools, determine the probable cause and take appropriate action to resolve the problem in a timely manner. Often collaborating with other resources (both internal and external), the IT Technician must understand system interdependencies and avoid unintentional interruption of services during troubleshooting and problem resolution. The IT Technician reports to the IT ServiceDesk Coordinator. What will make you special? 1. You are a great communicator and are passionate about connecting people to solve problems. When there is an issue on a project, you actively reach out to learn more. 2. You lead with core values and positive energy. Every day will be a new challenge you strive to assume the best intentions from your fellow team members and take satisfaction in making their jobs easier! 3. You are a student of Lippert! You are always learning more about how the various parts of our business operate and enjoy building relationships across the company. Task description First level support for all IT related issues on the specific plant (i.e. hardware, software, network). Act as intermediary between the end-user and the corporate support specialists or external suppliers for problem resolution and basic services activation (i.e. creation/activation of new AD users, user profile changes, password reset, MFA reset, user deactivation, VPN activation etc.). In charge of basic software installation and configuration along with corporate security tools deployment. Building IT Hardware including desktop and laptops to the corporate standard. Responsible for network configuration for PCs and peripherals. Support for conference calls and set up multimedia rooms in case needed. Collaborate with the purchasing department for the procurement of IT materials (i.e. laptops, accessories, mobile phones, printers, PDAs, telephones). First level interface with the external providers and specialized software/hardware manufacturers for activities related to procurement, installation, support, maintenance. Maintain full ownership of service tickets through its lifecycle and Incident Management process. Ensuring all elements of the process, including Major Incident Management are implemented and operationally managed. Ensures accurate logging incidents, service requests, access requests and changes. o That for every call and/or reported event a service ticket is created in both a timely and accurate manner. This one call/one ticket method provides effective tracking of all incidents and service requests. In cases where a single incident has affected multiple users, this method of creating a ticket for each reported instance and attaching it to a parent ticket will allow for impact analysis on the outage. Ensures updates to the Knowledge Base (KB) with all troubleshooting performed and, if applicable, the resolution is made. Utilizes the KB and other support documentation to identify, isolate, diagnose and resolve end users' technical problems and provide information and status as requested. Completes initial diagnosis and progress all issues in a timely fashion in order to minimize the production outages, resolving the incidents wherever possible. Escalates tickets to the appropriate Specialists if required and manage the progress of these through to the closure. Work in strict collaboration with the IT corporate engineers to conduct incident activity and resolve incidents. Any other tasks or projects assigned by the IT Operations / InfoSec team. Provide occasional out of hours support. Person specification Education / Qualifications Functional: Proven experience of handling Service Desk activities in a busy fast paced Service Desk environment. Good understanding of the Service Operation space, covering Service Desk, Incident Management, Problem Management and Knowledge Management. Understands and has a strong appreciation the 'frontline' role service desk operations have on shaping the overall relationship between IT and business. Passionate about customer service and ability to handle challenging customer conversations. Ability to work under pressure. Good knowledge of server operating systems with particular focus on Windows Server / Active Directory. Good knowledge of desktop operating systems (Windows) and associated hardware and software (MS Office, MS Project, Visio) necessary to install and support users from an operational perspective. Knowledge of mainstream mobile device platforms (IOS, Android, Windows Phone). Leads auditing of IT stock and asset management of site. Technical: Microsoft Windows Server. Strong knowledge of Windows 7/10/11 operating systems. Active Directory (Administration). Multi-factor authentication technology. Basic knowledge of Hypervisor (i.e. VMWare/Hyper V). End-User Devices (Desktop / Laptop / Mobile Phone / Desk Phones). Printer management. Knowledge of Microsoft Office 365 suite. Understanding of Networking technologies and concepts. Use of System s monitoring tools. Hardware setup and troubleshooting. Computer parts replacement/upgrade. Good knowledge of Voice Telephony. Other: Strong interpersonal skills, able to communicate across a broad spectrum of users. Excellent oral, written and presentation communication skills
Apr 29, 2024
Full time
Job Description IT Technician/Near Stalham Technique Recruitment Solutions are proud to be working alongside a bespoke manufacturer that specialises in marine glazing and works with some of the world s most prestigious yacht designers and boat builders. Our customer employs more than 170 people at its 12-acre Norfolk site near Stalham and have a new opportunity for an IT Technician to join their team Job summary The IT Technician is responsible for providing technical support for a full range of business technologies, including computer systems (hardware and software), network infrastructure, telecommunications circuits, mobile devices, telephone systems, audio-visual equipment, and printers. They must be able to independently assess a reported problem or failure using diagnostic methods and tools, determine the probable cause and take appropriate action to resolve the problem in a timely manner. Often collaborating with other resources (both internal and external), the IT Technician must understand system interdependencies and avoid unintentional interruption of services during troubleshooting and problem resolution. The IT Technician reports to the IT ServiceDesk Coordinator. What will make you special? 1. You are a great communicator and are passionate about connecting people to solve problems. When there is an issue on a project, you actively reach out to learn more. 2. You lead with core values and positive energy. Every day will be a new challenge you strive to assume the best intentions from your fellow team members and take satisfaction in making their jobs easier! 3. You are a student of Lippert! You are always learning more about how the various parts of our business operate and enjoy building relationships across the company. Task description First level support for all IT related issues on the specific plant (i.e. hardware, software, network). Act as intermediary between the end-user and the corporate support specialists or external suppliers for problem resolution and basic services activation (i.e. creation/activation of new AD users, user profile changes, password reset, MFA reset, user deactivation, VPN activation etc.). In charge of basic software installation and configuration along with corporate security tools deployment. Building IT Hardware including desktop and laptops to the corporate standard. Responsible for network configuration for PCs and peripherals. Support for conference calls and set up multimedia rooms in case needed. Collaborate with the purchasing department for the procurement of IT materials (i.e. laptops, accessories, mobile phones, printers, PDAs, telephones). First level interface with the external providers and specialized software/hardware manufacturers for activities related to procurement, installation, support, maintenance. Maintain full ownership of service tickets through its lifecycle and Incident Management process. Ensuring all elements of the process, including Major Incident Management are implemented and operationally managed. Ensures accurate logging incidents, service requests, access requests and changes. o That for every call and/or reported event a service ticket is created in both a timely and accurate manner. This one call/one ticket method provides effective tracking of all incidents and service requests. In cases where a single incident has affected multiple users, this method of creating a ticket for each reported instance and attaching it to a parent ticket will allow for impact analysis on the outage. Ensures updates to the Knowledge Base (KB) with all troubleshooting performed and, if applicable, the resolution is made. Utilizes the KB and other support documentation to identify, isolate, diagnose and resolve end users' technical problems and provide information and status as requested. Completes initial diagnosis and progress all issues in a timely fashion in order to minimize the production outages, resolving the incidents wherever possible. Escalates tickets to the appropriate Specialists if required and manage the progress of these through to the closure. Work in strict collaboration with the IT corporate engineers to conduct incident activity and resolve incidents. Any other tasks or projects assigned by the IT Operations / InfoSec team. Provide occasional out of hours support. Person specification Education / Qualifications Functional: Proven experience of handling Service Desk activities in a busy fast paced Service Desk environment. Good understanding of the Service Operation space, covering Service Desk, Incident Management, Problem Management and Knowledge Management. Understands and has a strong appreciation the 'frontline' role service desk operations have on shaping the overall relationship between IT and business. Passionate about customer service and ability to handle challenging customer conversations. Ability to work under pressure. Good knowledge of server operating systems with particular focus on Windows Server / Active Directory. Good knowledge of desktop operating systems (Windows) and associated hardware and software (MS Office, MS Project, Visio) necessary to install and support users from an operational perspective. Knowledge of mainstream mobile device platforms (IOS, Android, Windows Phone). Leads auditing of IT stock and asset management of site. Technical: Microsoft Windows Server. Strong knowledge of Windows 7/10/11 operating systems. Active Directory (Administration). Multi-factor authentication technology. Basic knowledge of Hypervisor (i.e. VMWare/Hyper V). End-User Devices (Desktop / Laptop / Mobile Phone / Desk Phones). Printer management. Knowledge of Microsoft Office 365 suite. Understanding of Networking technologies and concepts. Use of System s monitoring tools. Hardware setup and troubleshooting. Computer parts replacement/upgrade. Good knowledge of Voice Telephony. Other: Strong interpersonal skills, able to communicate across a broad spectrum of users. Excellent oral, written and presentation communication skills
Colt is the New Standard in high bandwidth network and voice services for enterprises and wholesale customers in Europe, Asia and North America's largest business hubs. With a global reach but a deep local presence, Colt is big enough to deliver and small enough to care. OSP Technician EU III Communication Excellent interpersonal and communications skills to deal with both internal and external clients as well as contractors, suppliers, Local Authorities & Transport Authorities. Job Detail General Summary Works independently under minimal supervision and is responsible for the delivery of specialist engineering expertise, Maintenance, Implementation and Support for the UK Rail Fibre Network, UK Backbone and UK Metro Fibre Network. Provide the necessary maintenance and quality checks on all Colt-NEO Core, Customer and Associated Network and Equipment Sites and team members, ensure Customer Satisfaction whilst achieving project deadlines and service levels to meet corporate targets within cost and quality parameters. Ensure Network Assurance and Network availability. May mentor and or train other Technicians. Essential Duties Maintains the security of the OSP network aerial, underground and/or trackside throughout the UK. Interacts with different organizations, Local Authorities, Police, Transport & Highway Authorities, customers, vendors, contractors, and building management to provide a high level of customer satisfaction. Manage and plans Lift & Shift (Diversions). Carries out the safety related duties and functions of COSS and SSOW Planner. Utilizes a variety of systems for the processing and reporting of work activities, inventorying OSP facilities, documentation of projects and managing various budgets to include new construction and route maintenance/protection. Owner of UK OSP network inventory for assigned market, responsible for the accuracy of routes, manholes, poles, spans/ducts, transmedia, splicing, fiber distribution panels, fiber to port connectivity and fiber assignments in corporate inventory systems. Manages contract and/or employee splicers during Network Splicing and Testing of Metro/Long Haul OSP. Provides on the job training to employees and oversees contractors to ensure the proper method and procedures of facility protection and maintenance are followed. Operates and maintains tools, test sets, and electronic equipment including: OTDR, ILM, PMD, CD, Acoustic Detectors, Plant Detection and Location equipment, Fiber optic transmissions equipment and Live Fibre Identifiers. Works closely with upstream groups, completing fiber verification requests, project estimating, design, bid, permit and manage OSP network activity. Monitors infrastructure builds and reviews punch lists and verifies work has met industry construction standards. Prepare timelines for the projects, prepare and track budgets and provide detailed weekly reports. Performs prevent/scheduled plant maintenance and inspections and directs emergency restoration and mitigation activities required for the OSP network. Included are fiber optic damages, natural disasters, power failures, and any other event that could affect operations. Initiates and plans Network Hardening Solutions in high risk/ vandalism/theft hot spot areas, compiles reports and cost implications for claims against responsible 3rd parties in the event of cable or plant damage. Experience Education Education Level: A Levels (UK) or equivalent Field of Study: Telecoms Engineering, Electronics, Installations or related field Will a combination of education and experience be considered? Yes Other Job Requirements Core Competencies: Focus on the Customer: Listens to customers (internal and external); identifying, meeting, and exceeding their needs, and anticipating their future needs; aligns what is done and how it is done with what the customers need, balancing that with what the organization requires. Drive Organizational Success: Delivers results even when faced with challenges; strives to exceed expectations, supports and encourages the development of others; strives to make Level 3 a great place to work; passionate about motivating others and encouraging personal belief in abilities. Demonstrate Agility: Focuses around continuous improvement; shows the ability to quickly solve day-to-day business problems; identifies new processes and frameworks for speed of delivery; accepts, responds, and initiates appropriate change. Lead Courageously: Confronts problems with courage; wins the respect and commitment of others by appropriately standing up for what he/she believes; makes tough decisions despite ambiguity, supports others who make difficult decisions, and follows issues through to completion in spite of adversity. Makes the best use of resources to deliver results, considering the financial impact of actions. Collaborate & Communicate: Builds effective relationships with others (internally and externally) so that he/she is enabled to deliver strong results; builds a broad base of support among key decision makers and influencers; incorporates team feedback into decision making yet does not require consensus; speaks with intention, fosters open communication, listens to others, and is able to effectively communicate verbally and through written communication to technical and non-technical audiences. Combined knowledge of both the Rail and Road telecoms environment with an OSP Engineering background and experience, conversant with the NRSWA, TMA and Network Rail regulations and Safety requirement; Experienced in complex Network Splicing and Testing and Fibre Characterization; Experience in management and supervision of Engineers/Contractors carrying out scheduled tasks and their planning is a requirement; Must have PTS, Site Warden, COSS/IWA certification & Rail Safety Awareness. Knowledge of Advanced OTDR & ILM testing and Advanced PMD & CD Characterization. City & Guilds 3466-02 Single Mode or 3466-03 Multi Mode fibre certification; Have a good working knowledge of the Traffic Management Act, UK Streetworks Permitting System; Must have excellent interpersonal and communications skills to deal with both internal and external clients as well as contractors, suppliers, Local Authorities & Transport Authorities; Position will require some on-call, travel and overtime requirements as dictated by business demands. Individual must have a passport, clean driving license and be physically able to complete manual type tasks; The post may be required to represent OSP at meetings and cover escalation duties as required; Personal Track Safety training associated medical and D&A screening are necessary essentials; All field activities are performed in line with pre-defined objectives, often quantified in metric terms, it is essential in this role the employees understands and performance against these departmental and company targets. In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognises the importance of a work life balance. Some benefit examples are: Flexible working and relaxed dress code Two days annually to spend on volunteering opportunities Flexible benefits scheme Access to a virtual business school for on-going learning Business mentoring Job Segment: Facilities, Telecom, Telecommunications, Technician, Operations, Technology
Apr 29, 2024
Full time
Colt is the New Standard in high bandwidth network and voice services for enterprises and wholesale customers in Europe, Asia and North America's largest business hubs. With a global reach but a deep local presence, Colt is big enough to deliver and small enough to care. OSP Technician EU III Communication Excellent interpersonal and communications skills to deal with both internal and external clients as well as contractors, suppliers, Local Authorities & Transport Authorities. Job Detail General Summary Works independently under minimal supervision and is responsible for the delivery of specialist engineering expertise, Maintenance, Implementation and Support for the UK Rail Fibre Network, UK Backbone and UK Metro Fibre Network. Provide the necessary maintenance and quality checks on all Colt-NEO Core, Customer and Associated Network and Equipment Sites and team members, ensure Customer Satisfaction whilst achieving project deadlines and service levels to meet corporate targets within cost and quality parameters. Ensure Network Assurance and Network availability. May mentor and or train other Technicians. Essential Duties Maintains the security of the OSP network aerial, underground and/or trackside throughout the UK. Interacts with different organizations, Local Authorities, Police, Transport & Highway Authorities, customers, vendors, contractors, and building management to provide a high level of customer satisfaction. Manage and plans Lift & Shift (Diversions). Carries out the safety related duties and functions of COSS and SSOW Planner. Utilizes a variety of systems for the processing and reporting of work activities, inventorying OSP facilities, documentation of projects and managing various budgets to include new construction and route maintenance/protection. Owner of UK OSP network inventory for assigned market, responsible for the accuracy of routes, manholes, poles, spans/ducts, transmedia, splicing, fiber distribution panels, fiber to port connectivity and fiber assignments in corporate inventory systems. Manages contract and/or employee splicers during Network Splicing and Testing of Metro/Long Haul OSP. Provides on the job training to employees and oversees contractors to ensure the proper method and procedures of facility protection and maintenance are followed. Operates and maintains tools, test sets, and electronic equipment including: OTDR, ILM, PMD, CD, Acoustic Detectors, Plant Detection and Location equipment, Fiber optic transmissions equipment and Live Fibre Identifiers. Works closely with upstream groups, completing fiber verification requests, project estimating, design, bid, permit and manage OSP network activity. Monitors infrastructure builds and reviews punch lists and verifies work has met industry construction standards. Prepare timelines for the projects, prepare and track budgets and provide detailed weekly reports. Performs prevent/scheduled plant maintenance and inspections and directs emergency restoration and mitigation activities required for the OSP network. Included are fiber optic damages, natural disasters, power failures, and any other event that could affect operations. Initiates and plans Network Hardening Solutions in high risk/ vandalism/theft hot spot areas, compiles reports and cost implications for claims against responsible 3rd parties in the event of cable or plant damage. Experience Education Education Level: A Levels (UK) or equivalent Field of Study: Telecoms Engineering, Electronics, Installations or related field Will a combination of education and experience be considered? Yes Other Job Requirements Core Competencies: Focus on the Customer: Listens to customers (internal and external); identifying, meeting, and exceeding their needs, and anticipating their future needs; aligns what is done and how it is done with what the customers need, balancing that with what the organization requires. Drive Organizational Success: Delivers results even when faced with challenges; strives to exceed expectations, supports and encourages the development of others; strives to make Level 3 a great place to work; passionate about motivating others and encouraging personal belief in abilities. Demonstrate Agility: Focuses around continuous improvement; shows the ability to quickly solve day-to-day business problems; identifies new processes and frameworks for speed of delivery; accepts, responds, and initiates appropriate change. Lead Courageously: Confronts problems with courage; wins the respect and commitment of others by appropriately standing up for what he/she believes; makes tough decisions despite ambiguity, supports others who make difficult decisions, and follows issues through to completion in spite of adversity. Makes the best use of resources to deliver results, considering the financial impact of actions. Collaborate & Communicate: Builds effective relationships with others (internally and externally) so that he/she is enabled to deliver strong results; builds a broad base of support among key decision makers and influencers; incorporates team feedback into decision making yet does not require consensus; speaks with intention, fosters open communication, listens to others, and is able to effectively communicate verbally and through written communication to technical and non-technical audiences. Combined knowledge of both the Rail and Road telecoms environment with an OSP Engineering background and experience, conversant with the NRSWA, TMA and Network Rail regulations and Safety requirement; Experienced in complex Network Splicing and Testing and Fibre Characterization; Experience in management and supervision of Engineers/Contractors carrying out scheduled tasks and their planning is a requirement; Must have PTS, Site Warden, COSS/IWA certification & Rail Safety Awareness. Knowledge of Advanced OTDR & ILM testing and Advanced PMD & CD Characterization. City & Guilds 3466-02 Single Mode or 3466-03 Multi Mode fibre certification; Have a good working knowledge of the Traffic Management Act, UK Streetworks Permitting System; Must have excellent interpersonal and communications skills to deal with both internal and external clients as well as contractors, suppliers, Local Authorities & Transport Authorities; Position will require some on-call, travel and overtime requirements as dictated by business demands. Individual must have a passport, clean driving license and be physically able to complete manual type tasks; The post may be required to represent OSP at meetings and cover escalation duties as required; Personal Track Safety training associated medical and D&A screening are necessary essentials; All field activities are performed in line with pre-defined objectives, often quantified in metric terms, it is essential in this role the employees understands and performance against these departmental and company targets. In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognises the importance of a work life balance. Some benefit examples are: Flexible working and relaxed dress code Two days annually to spend on volunteering opportunities Flexible benefits scheme Access to a virtual business school for on-going learning Business mentoring Job Segment: Facilities, Telecom, Telecommunications, Technician, Operations, Technology
HM Land Registry ("HMLR") and Inspire People are partnering together to bring you an exciting opportunity for a Lead Infrastructure Engineer to shape, provide oversight and manage the implementation and maintenance of Microsoft Power Platform solutions within a brand-new PowerApps team in IT Operations at HMLR. Starting salary of £54,388 to £61,850 dependent upon interview assessment plus excellent Civil Service benefits and 28% pension contribution. Flexible, hybrid working from Plymouth. HMLR's ambition is to become the world's leading land registry for speed, simplicity and an open approach to data. Their existing software systems and services form part of the critical national infrastructure, safeguarding land and property ownership valued at £7 trillion enabling over £1 trillion worth of personal and commercial lending to be secured against property across England and Wales. The Power Platform team sits within the IT Operations Practice, a new team to the organisation and will form part of a wider group of infrastructure engineering teams which design, deliver and support corporate services, for 6500 internal users with some exciting deliverables already rolled out for testing such as a new Desk Booking application. This role is to provide leadership to the team and engage with other Lead Infrastructure Engineers, Technical Leads, Delivery Leads, New Service Managers and Architects to deliver solutions to agreed designs. You will lead and manage the implementation, and maintenance of Infrastructure and Microsoft Power Platform solutions, provide guidance, mentorship, and oversight to the Power platform team, ensuring the reliability, scalability, development, and security of our Power Platform environment. The role holder will champion and lead on taking forward technical consolidation and/or improvement activities providing guidance and leadership to technicians throughout the IT Operations Practice and wider. Responsibilities include: Lead on the design, development and maintenance of Microsoft Power Apps solutions running on the Power Platform, using Power Fx low code programming. Use Power Apps, Power Automate, Power BI, and Microsoft Co-pilot Studio and other Power Platform related technologies to create low code solutions if and where necessary. Lead on engagement with stakeholders to understand business needs required for the development of Power Apps. Support end-users adoption of Power Platform technologies. Leading on the creation of Continuous Integration and Continuous Delivery pipelines for Power Platform and Azure Services Take a leading role in the technical development of staff within the practice helping understand technical skills and capability required now and in the future Task manage technical staff resource as required, setting them clear objectives and tracking them to completion whilst providing appropriate feedback to line managers. There will be line management responsibility, previous experience is desirable Essential skills: Strong knowledge of Power Platform components (Power Apps/Power Automate/Power BI/Microsoft Co-pilot Studio) Some Scripting or programming knowledge (eg C#, ASP.NET, Ruby, Java, Python, Power Fx, JavaScript) Experience of implementing and managing Power Platform components and infrastructure solutions and administration tasks within the Power Platform environment. Experience of optimising power apps to increase performance Evidence of planning and managing significant technical change. Effective communication skills, including the ability to interact and build working relationships with stakeholders. Location Expectation is to be working from the Plymouth office 60% of your time across the month (typically 3 days/week). Benefits Alongside your salary of circa £62,000 HM Land Registry contributes £9,881 towards you being a member of the Civil Service Defined Benefit Pension scheme and the following benefits: Annual leave of 28.5 days' paid holiday during each holiday year plus 8 days public holidays Personalised training and development plans including expensed accreditations with training days set aside Flexi-time scheme (You decide what working hours work best for you) Attractive pension options inc. 28% Civil Service Pension contribution Social and sports club Access to our employee assistance programme for counselling and support on a wide range of issues Interest-free loan for season tickets Cycle to work scheme (salary sacrifice). HMLR have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development and flexible ways of working. Further information This role requires SC clearance, a condition of which is to have been present in the UK for 5 out of the past 5 years. This posy may include participation in an on-call rota, subject to additional pay.
Apr 26, 2024
Full time
HM Land Registry ("HMLR") and Inspire People are partnering together to bring you an exciting opportunity for a Lead Infrastructure Engineer to shape, provide oversight and manage the implementation and maintenance of Microsoft Power Platform solutions within a brand-new PowerApps team in IT Operations at HMLR. Starting salary of £54,388 to £61,850 dependent upon interview assessment plus excellent Civil Service benefits and 28% pension contribution. Flexible, hybrid working from Plymouth. HMLR's ambition is to become the world's leading land registry for speed, simplicity and an open approach to data. Their existing software systems and services form part of the critical national infrastructure, safeguarding land and property ownership valued at £7 trillion enabling over £1 trillion worth of personal and commercial lending to be secured against property across England and Wales. The Power Platform team sits within the IT Operations Practice, a new team to the organisation and will form part of a wider group of infrastructure engineering teams which design, deliver and support corporate services, for 6500 internal users with some exciting deliverables already rolled out for testing such as a new Desk Booking application. This role is to provide leadership to the team and engage with other Lead Infrastructure Engineers, Technical Leads, Delivery Leads, New Service Managers and Architects to deliver solutions to agreed designs. You will lead and manage the implementation, and maintenance of Infrastructure and Microsoft Power Platform solutions, provide guidance, mentorship, and oversight to the Power platform team, ensuring the reliability, scalability, development, and security of our Power Platform environment. The role holder will champion and lead on taking forward technical consolidation and/or improvement activities providing guidance and leadership to technicians throughout the IT Operations Practice and wider. Responsibilities include: Lead on the design, development and maintenance of Microsoft Power Apps solutions running on the Power Platform, using Power Fx low code programming. Use Power Apps, Power Automate, Power BI, and Microsoft Co-pilot Studio and other Power Platform related technologies to create low code solutions if and where necessary. Lead on engagement with stakeholders to understand business needs required for the development of Power Apps. Support end-users adoption of Power Platform technologies. Leading on the creation of Continuous Integration and Continuous Delivery pipelines for Power Platform and Azure Services Take a leading role in the technical development of staff within the practice helping understand technical skills and capability required now and in the future Task manage technical staff resource as required, setting them clear objectives and tracking them to completion whilst providing appropriate feedback to line managers. There will be line management responsibility, previous experience is desirable Essential skills: Strong knowledge of Power Platform components (Power Apps/Power Automate/Power BI/Microsoft Co-pilot Studio) Some Scripting or programming knowledge (eg C#, ASP.NET, Ruby, Java, Python, Power Fx, JavaScript) Experience of implementing and managing Power Platform components and infrastructure solutions and administration tasks within the Power Platform environment. Experience of optimising power apps to increase performance Evidence of planning and managing significant technical change. Effective communication skills, including the ability to interact and build working relationships with stakeholders. Location Expectation is to be working from the Plymouth office 60% of your time across the month (typically 3 days/week). Benefits Alongside your salary of circa £62,000 HM Land Registry contributes £9,881 towards you being a member of the Civil Service Defined Benefit Pension scheme and the following benefits: Annual leave of 28.5 days' paid holiday during each holiday year plus 8 days public holidays Personalised training and development plans including expensed accreditations with training days set aside Flexi-time scheme (You decide what working hours work best for you) Attractive pension options inc. 28% Civil Service Pension contribution Social and sports club Access to our employee assistance programme for counselling and support on a wide range of issues Interest-free loan for season tickets Cycle to work scheme (salary sacrifice). HMLR have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development and flexible ways of working. Further information This role requires SC clearance, a condition of which is to have been present in the UK for 5 out of the past 5 years. This posy may include participation in an on-call rota, subject to additional pay.
Our client is currently looking for a Senior IT Support Technician based on site in Fife. There are many great benefits/ perks associated with the role that I am happy to share with anyone who feels they match the below requirements. Role Summary: Seeking an IT professional to lead and support the organisation's IT operations, ensuring efficient hardware and software management, both on site and remotely. Responsibilities: Lead the IT team, providing first and second-line support. Deliver exceptional service to IT users. Provide comprehensive IT support, including troubleshooting for hardware and software issues. Oversee local server infrastructure, including backups and updates. Manage local IT infrastructure, including telephony and networking. Maintain and update IT documentation. Support departmental and business project initiatives. Perform routine maintenance on IT assets. Participate in on-call, out-of-hours support on a rotational basis. Collaborate with senior management and corporate IT to execute the group's IT strategy. Mentor and guide junior IT team members Background Completed training as a Senior IT Support Technician or comparable professional training, verifiable knowledge acquired in practice. A strong desire to learn new skills and take an active role in the IT department. Excellent customer service skills and a willingness to take ownership of issues. Willing to take the initiative and be creative in your approach to problem-solving. Have a good sense of humour, be resilient and have patience. Good knowledge of server, storage technology and IT infrastructure. If this role is something you or anyone you may know is suited to and would like to hear more, please send a copy of your CV Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 26, 2024
Full time
Our client is currently looking for a Senior IT Support Technician based on site in Fife. There are many great benefits/ perks associated with the role that I am happy to share with anyone who feels they match the below requirements. Role Summary: Seeking an IT professional to lead and support the organisation's IT operations, ensuring efficient hardware and software management, both on site and remotely. Responsibilities: Lead the IT team, providing first and second-line support. Deliver exceptional service to IT users. Provide comprehensive IT support, including troubleshooting for hardware and software issues. Oversee local server infrastructure, including backups and updates. Manage local IT infrastructure, including telephony and networking. Maintain and update IT documentation. Support departmental and business project initiatives. Perform routine maintenance on IT assets. Participate in on-call, out-of-hours support on a rotational basis. Collaborate with senior management and corporate IT to execute the group's IT strategy. Mentor and guide junior IT team members Background Completed training as a Senior IT Support Technician or comparable professional training, verifiable knowledge acquired in practice. A strong desire to learn new skills and take an active role in the IT department. Excellent customer service skills and a willingness to take ownership of issues. Willing to take the initiative and be creative in your approach to problem-solving. Have a good sense of humour, be resilient and have patience. Good knowledge of server, storage technology and IT infrastructure. If this role is something you or anyone you may know is suited to and would like to hear more, please send a copy of your CV Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Our client is currently looking for a Senior IT Support Technician based on site in Fife. There are many great benefits/perks associated with the role that I am happy to share with anyone who feels they match the below requirements. Role Summary: Seeking an IT professional to lead and support the organisation's IT operations, ensuring efficient hardware and software management, both on site and remotely. Responsibilities: Lead the IT team, providing first and second-line support. Deliver exceptional service to IT users. Provide comprehensive IT support, including troubleshooting for hardware and software issues. Oversee local server infrastructure, including backups and updates. Manage local IT infrastructure, including telephony and networking. Maintain and update IT documentation. Support departmental and business project initiatives. Perform routine maintenance on IT assets. Participate in on-call, out-of-hours support on a rotational basis. Collaborate with senior management and corporate IT to execute the group's IT strategy. Mentor and guide junior IT team members Background Completed training as a Senior IT Support Technician or comparable professional training, verifiable knowledge acquired in practice. A strong desire to learn new skills and take an active role in the IT department. Excellent customer service skills and a willingness to take ownership of issues. Willing to take the initiative and be creative in your approach to problem-solving. Have a good sense of humour, be resilient and have patience. Good knowledge of server, storage technology and IT infrastructure. If this role is something you or anyone you may know is suited to and would like to hear more, please send a copy of your CV Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Apr 25, 2024
Full time
Our client is currently looking for a Senior IT Support Technician based on site in Fife. There are many great benefits/perks associated with the role that I am happy to share with anyone who feels they match the below requirements. Role Summary: Seeking an IT professional to lead and support the organisation's IT operations, ensuring efficient hardware and software management, both on site and remotely. Responsibilities: Lead the IT team, providing first and second-line support. Deliver exceptional service to IT users. Provide comprehensive IT support, including troubleshooting for hardware and software issues. Oversee local server infrastructure, including backups and updates. Manage local IT infrastructure, including telephony and networking. Maintain and update IT documentation. Support departmental and business project initiatives. Perform routine maintenance on IT assets. Participate in on-call, out-of-hours support on a rotational basis. Collaborate with senior management and corporate IT to execute the group's IT strategy. Mentor and guide junior IT team members Background Completed training as a Senior IT Support Technician or comparable professional training, verifiable knowledge acquired in practice. A strong desire to learn new skills and take an active role in the IT department. Excellent customer service skills and a willingness to take ownership of issues. Willing to take the initiative and be creative in your approach to problem-solving. Have a good sense of humour, be resilient and have patience. Good knowledge of server, storage technology and IT infrastructure. If this role is something you or anyone you may know is suited to and would like to hear more, please send a copy of your CV Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Senior Security Systems Engineer Salary: Very Competitive (DOE) + Excellent Benefits Location: London The Client: Our client is well-established company offering Fire & Security solutions to corporate and international clients. The Role: As a Senior Security Systems Engineer, youwill be installing, servicing, and troubleshooting enterprise-level security systems. Duties: Diagnose and repair system faults. Install, service, and maintain various security systems. Conduct routine maintenance and offer support to installation technicians as required. Perform necessary minor day-to-day tasks as needed. Work collaboratively to meet company targets. Knowledge & Experience: Previously worked for at least 5 years as a Security Systems Engineer or in a similar role. Experienced in setting up, maintaining, and fixing Enterprise Security Systems Deep knowledge of various security systems, including CCTV, access control, intercoms, and intruder alarms. Knowledge of CCTV systems such as Avigilon, Hanwha Techwin, and Honeywell Galaxy. Experience with TCP / IP network security systems. Full UK driving licence. Qualifications: NVQ or BTEC in security systems CCNA or TAVCOM (Beneficial) Valid ECS card. Benefits: Competitive salary Performance bonuses. Company vehicle and fuel card. Professional development opportunities. 24 days annual leave plus public holidays. Smartphone and laptop. Apply now to join this dynamic team and propel your career to new heights. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003. Kewords: Security Systems Engineer, Security Engineer, Security Systems, Engineer, Technician, jobs, fire
Apr 23, 2024
Full time
Senior Security Systems Engineer Salary: Very Competitive (DOE) + Excellent Benefits Location: London The Client: Our client is well-established company offering Fire & Security solutions to corporate and international clients. The Role: As a Senior Security Systems Engineer, youwill be installing, servicing, and troubleshooting enterprise-level security systems. Duties: Diagnose and repair system faults. Install, service, and maintain various security systems. Conduct routine maintenance and offer support to installation technicians as required. Perform necessary minor day-to-day tasks as needed. Work collaboratively to meet company targets. Knowledge & Experience: Previously worked for at least 5 years as a Security Systems Engineer or in a similar role. Experienced in setting up, maintaining, and fixing Enterprise Security Systems Deep knowledge of various security systems, including CCTV, access control, intercoms, and intruder alarms. Knowledge of CCTV systems such as Avigilon, Hanwha Techwin, and Honeywell Galaxy. Experience with TCP / IP network security systems. Full UK driving licence. Qualifications: NVQ or BTEC in security systems CCNA or TAVCOM (Beneficial) Valid ECS card. Benefits: Competitive salary Performance bonuses. Company vehicle and fuel card. Professional development opportunities. 24 days annual leave plus public holidays. Smartphone and laptop. Apply now to join this dynamic team and propel your career to new heights. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003. Kewords: Security Systems Engineer, Security Engineer, Security Systems, Engineer, Technician, jobs, fire
Team LeaderJob ID: Amazon UK Services Ltd.Job summary Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered - from desktop to doorstep. Across Europe we have more than 50 Fulfillment Centers, hundreds of Delivery Stations, thousands of machines, and tens of thousands of employees, all working together in harmony to make sure the right item gets delivered to the right person, in the right place, at the right time. Working in Amazon Operations is for people who like to be active and give their all. We work in a busy, dynamic environment and are part of a bigger team delivering on the expectations of millions of customers every single day. We are open, inclusive and welcome individuality and diversity. The culture in our Operation is built on the way teams bond and the work ethic that enables our business run like clockwork. Our teams take real pride in a job well done, looking out for one another, ensuring the highest safety standards and playing their part in delivering the quality service Amazon is known for around the world. Join us in the Amazon Reliability Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network. PURPOSE OF THE JOB: We are looking for motivated, customer-focused people who want to join our team as a Senior Reliability Maintenance Engineering Technician. The focus of the Senior Reliability Maintenance Engineering Technician role is to ensure safety regulations and policies are adhered to, to ensure preventative maintenance is conducted on time to a high standard and to provide high levels of equipment availability through continuous improvement. Shift Pattern: This role includes working in non-traditional shift pattern, which may include nights and weekends. RESPONSIBILITIES: Role model health & safety best practices and monitor those around them to ensure they follow the example they set. Work in a hands-on manner and demonstrate SME (Subject Matter Expert) levels of knowledge on all MHE (Material Handling Equipment) in the building. Coach and mentor the technicians on shift. Support the line manager and to supervise the shift in their absence. Provide high levels of equipment availability to our internal customers by means of troubleshooting and prioritizing. Support continuous improvement of systems in a standard manner across the EU network. Develop and maintain a good working relationship across all levels in the organization. Understanding of OEE (Overall Equipment Effectiveness) and equipment performance metrics. Management of contractors. BASIC QUALIFICATIONS Multi skilled in both electrical and mechanical disciplines with relevant experience in automation or complex MHE environments. Solid foundational knowledge of PLC based controls systems. Experience using CMMS (Computerized Maintenance Management Systems) to plan proactive maintenance and record reactive tasks. Knowledge of Statutory Compliance requirements. Ability to communicate (written & verbal) in English and the local language at CEFR Level B2 or higher. 5 GCSE, NVQ3, ONC/D, C&G 2330, 17th Ed. PREFERRED QUALIFICATIONS Proven ability to supervise and influence others on the team. Proven ability to multi-task and prioritize many different projects and workload. Experience of multi-contractor management. Experience in a multi-site environment. Apprentice Trained, HNC, HND, BSc, BEng Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon takes your personal data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal data in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal data with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel: ). If calling from Ireland, please dial (tel: ).
Sep 23, 2022
Full time
Team LeaderJob ID: Amazon UK Services Ltd.Job summary Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered - from desktop to doorstep. Across Europe we have more than 50 Fulfillment Centers, hundreds of Delivery Stations, thousands of machines, and tens of thousands of employees, all working together in harmony to make sure the right item gets delivered to the right person, in the right place, at the right time. Working in Amazon Operations is for people who like to be active and give their all. We work in a busy, dynamic environment and are part of a bigger team delivering on the expectations of millions of customers every single day. We are open, inclusive and welcome individuality and diversity. The culture in our Operation is built on the way teams bond and the work ethic that enables our business run like clockwork. Our teams take real pride in a job well done, looking out for one another, ensuring the highest safety standards and playing their part in delivering the quality service Amazon is known for around the world. Join us in the Amazon Reliability Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network. PURPOSE OF THE JOB: We are looking for motivated, customer-focused people who want to join our team as a Senior Reliability Maintenance Engineering Technician. The focus of the Senior Reliability Maintenance Engineering Technician role is to ensure safety regulations and policies are adhered to, to ensure preventative maintenance is conducted on time to a high standard and to provide high levels of equipment availability through continuous improvement. Shift Pattern: This role includes working in non-traditional shift pattern, which may include nights and weekends. RESPONSIBILITIES: Role model health & safety best practices and monitor those around them to ensure they follow the example they set. Work in a hands-on manner and demonstrate SME (Subject Matter Expert) levels of knowledge on all MHE (Material Handling Equipment) in the building. Coach and mentor the technicians on shift. Support the line manager and to supervise the shift in their absence. Provide high levels of equipment availability to our internal customers by means of troubleshooting and prioritizing. Support continuous improvement of systems in a standard manner across the EU network. Develop and maintain a good working relationship across all levels in the organization. Understanding of OEE (Overall Equipment Effectiveness) and equipment performance metrics. Management of contractors. BASIC QUALIFICATIONS Multi skilled in both electrical and mechanical disciplines with relevant experience in automation or complex MHE environments. Solid foundational knowledge of PLC based controls systems. Experience using CMMS (Computerized Maintenance Management Systems) to plan proactive maintenance and record reactive tasks. Knowledge of Statutory Compliance requirements. Ability to communicate (written & verbal) in English and the local language at CEFR Level B2 or higher. 5 GCSE, NVQ3, ONC/D, C&G 2330, 17th Ed. PREFERRED QUALIFICATIONS Proven ability to supervise and influence others on the team. Proven ability to multi-task and prioritize many different projects and workload. Experience of multi-contractor management. Experience in a multi-site environment. Apprentice Trained, HNC, HND, BSc, BEng Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon takes your personal data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal data in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal data with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel: ). If calling from Ireland, please dial (tel: ).
At Jacobs, we'll inspire and empower you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. With more than 55,000 people in 40 countries, working at Jacobs offers an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities. People are Jacobs' greatest asset, and we offer a competitive package to retain and attract the best talent. In addition to the benefits you'd expect, UK employees also receive free single medical cover and digital GP service, family friendly benefits such as enhanced parental leave pay, free membership of employee assistance and parental programmes, plus reimbursement towards relevant professional development and memberships. We also give back to our communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations. Work-life balance and flexibility is a key focus area for Jacobs. We're happy to discuss hybrid, part-time and flexible working hours, patterns, and locations to suit you and our business. About the opportunity: The fire engineer will be responsible for activities and deliverables related to life safety (evacuation of people in case of fire). This includes: The issue of the fire strategy documents per building, as scheduled in the fire life safety sequence, listed below The support to licensing - preparation and attendance to L4 meetings with the Regulator related to life safety The support to the design of the HPC different buildings/equipment/systems with regards to UK fire regulation and standards, notably when passing the main milestones of the project (as D2 milestones of the buildings) Collaborate with the engineers in charge of the firefighting systems and fire detection, and with civil and layout engineers To support contract activities related to the supply of life safety equipment To perform ALARP analyses To support and to contribute to the resolution of open points. For that, bring some support to take decisions on committees (NIAM, DSCC, TDC, DCC) To lead some modifications related to fire To answer to NNB requests Requirements: UK practice, and specifically to identify and advise on the differences with UK engineering and contracting practices. The health, safety, and environmental rules applicable in UK. The UK Statutory Requirements to avoid any non-conformity with French Statutory Requirements. The experience feedback of a UK project organisation. The UK supply chain: its capability and capacity to support the UK EPR programme. The knowledge of the UK fire rules as per: The Regulatory Reform (Fire Safety) Order 2005 BS9999 - Code of Practice for fire safety in the design, management and use of buildings. British Standards Institute. 2008. Language(s): Fluent English, French advantageous Here is what you will need Key competencies: The ability to innovate, think laterally and implement processes. Ability to influence and lead resources. Ability to engage multiple stakeholders with different objectives across multiple entities, disciplines, and national cultures Being honorable, trustworthy, fair, and honest - respecting confidentiality Proactively get results and make things happen. Ability to influence stakeholders both within and external. Engaging and influencing a team of professionals. Recognising, drawing out and utilising the skills of others. Share knowledge, experience, reward, and leadership. Create a working environment of safety, autonomy, and trust. Notes: Note1: This job description is not an exhaustive list of the responsibilities & activities that the job holder may be required to undertake Note2: Based on our Client office Monday to Friday - 40 hours per week Note3: Travel and Subsistence is not paid for this role Note4: Service Incentive - on completion of 12-month continuous service in post - there is a salary uplift of 5% paid Note5: Please provide travel plan to Bristol to undertake this role / salary expectation / current notice period on Cover Letter with this application GRADE: Engineer Level 3 - Engineer Level 5 Level 3: Engineering graduate or Master 2 technical manager having expert knowledge of his field, independent in his activity and able to co- ordinate the work of technicians or junior managers. Providing medium-sized work assemblies in a single discipline, while complying with deadlines and quality. Drafting competent technical reports. Providing technical support with a minimum of supervision. University degree or engineering diploma with more than 6 years' experience Level 4: Engineering graduate or Master 2 technical manager. Has recognised technical expertise in his field and is capable of making proposals in his field of activity. Carrying out small multi- disciplinary projects or medium- sized sets of single disciplinary works while complying with deadlines and quality. Takes full responsibility for drafting competent technical reports with a minimum of supervision and provides full technical support for work lots. Developing skills in management and briefing. University degree or engineering diploma with more than 10 years' experience Level 5 Engineering graduate or Master 2 technical manager. Highly qualified and with great experience, having indisputable recognition as regards their professional activity. Carrying out medium-sized multi- disciplinary projects or major assemblies of work in a single discipline while complying with deadlines and quality. Drafting competent technical reports. Managing and informing a team about working procedures. Resolving engineering and factory problems in a wide range of engineering disciplines. University degree or engineering diploma with at least 15 years' experience Our Culture Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. Find out more about life at Jacobs. We aim to embed inclusion and diversity in everything we do. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. We accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. This is reflected in our wide range of Global Employee Networks centred on inclusion and diversity - ACE, Careers, Enlace, Harambee, OneWorld, Prism, Vetnet, and Women's - find out more about our employee networks here. Jacobs partners with VERCIDA to help us attract and retain diverse talent. For greater online accessibility please visit to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team. Your application experience is important to us and we're keen to adapt to make every interaction even better. We welcome feedback on our recruitment process and if you need more from us before deciding to join Jacobs then please let us know.
Feb 01, 2022
Full time
At Jacobs, we'll inspire and empower you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. With more than 55,000 people in 40 countries, working at Jacobs offers an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities. People are Jacobs' greatest asset, and we offer a competitive package to retain and attract the best talent. In addition to the benefits you'd expect, UK employees also receive free single medical cover and digital GP service, family friendly benefits such as enhanced parental leave pay, free membership of employee assistance and parental programmes, plus reimbursement towards relevant professional development and memberships. We also give back to our communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations. Work-life balance and flexibility is a key focus area for Jacobs. We're happy to discuss hybrid, part-time and flexible working hours, patterns, and locations to suit you and our business. About the opportunity: The fire engineer will be responsible for activities and deliverables related to life safety (evacuation of people in case of fire). This includes: The issue of the fire strategy documents per building, as scheduled in the fire life safety sequence, listed below The support to licensing - preparation and attendance to L4 meetings with the Regulator related to life safety The support to the design of the HPC different buildings/equipment/systems with regards to UK fire regulation and standards, notably when passing the main milestones of the project (as D2 milestones of the buildings) Collaborate with the engineers in charge of the firefighting systems and fire detection, and with civil and layout engineers To support contract activities related to the supply of life safety equipment To perform ALARP analyses To support and to contribute to the resolution of open points. For that, bring some support to take decisions on committees (NIAM, DSCC, TDC, DCC) To lead some modifications related to fire To answer to NNB requests Requirements: UK practice, and specifically to identify and advise on the differences with UK engineering and contracting practices. The health, safety, and environmental rules applicable in UK. The UK Statutory Requirements to avoid any non-conformity with French Statutory Requirements. The experience feedback of a UK project organisation. The UK supply chain: its capability and capacity to support the UK EPR programme. The knowledge of the UK fire rules as per: The Regulatory Reform (Fire Safety) Order 2005 BS9999 - Code of Practice for fire safety in the design, management and use of buildings. British Standards Institute. 2008. Language(s): Fluent English, French advantageous Here is what you will need Key competencies: The ability to innovate, think laterally and implement processes. Ability to influence and lead resources. Ability to engage multiple stakeholders with different objectives across multiple entities, disciplines, and national cultures Being honorable, trustworthy, fair, and honest - respecting confidentiality Proactively get results and make things happen. Ability to influence stakeholders both within and external. Engaging and influencing a team of professionals. Recognising, drawing out and utilising the skills of others. Share knowledge, experience, reward, and leadership. Create a working environment of safety, autonomy, and trust. Notes: Note1: This job description is not an exhaustive list of the responsibilities & activities that the job holder may be required to undertake Note2: Based on our Client office Monday to Friday - 40 hours per week Note3: Travel and Subsistence is not paid for this role Note4: Service Incentive - on completion of 12-month continuous service in post - there is a salary uplift of 5% paid Note5: Please provide travel plan to Bristol to undertake this role / salary expectation / current notice period on Cover Letter with this application GRADE: Engineer Level 3 - Engineer Level 5 Level 3: Engineering graduate or Master 2 technical manager having expert knowledge of his field, independent in his activity and able to co- ordinate the work of technicians or junior managers. Providing medium-sized work assemblies in a single discipline, while complying with deadlines and quality. Drafting competent technical reports. Providing technical support with a minimum of supervision. University degree or engineering diploma with more than 6 years' experience Level 4: Engineering graduate or Master 2 technical manager. Has recognised technical expertise in his field and is capable of making proposals in his field of activity. Carrying out small multi- disciplinary projects or medium- sized sets of single disciplinary works while complying with deadlines and quality. Takes full responsibility for drafting competent technical reports with a minimum of supervision and provides full technical support for work lots. Developing skills in management and briefing. University degree or engineering diploma with more than 10 years' experience Level 5 Engineering graduate or Master 2 technical manager. Highly qualified and with great experience, having indisputable recognition as regards their professional activity. Carrying out medium-sized multi- disciplinary projects or major assemblies of work in a single discipline while complying with deadlines and quality. Drafting competent technical reports. Managing and informing a team about working procedures. Resolving engineering and factory problems in a wide range of engineering disciplines. University degree or engineering diploma with at least 15 years' experience Our Culture Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. Find out more about life at Jacobs. We aim to embed inclusion and diversity in everything we do. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. We accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. This is reflected in our wide range of Global Employee Networks centred on inclusion and diversity - ACE, Careers, Enlace, Harambee, OneWorld, Prism, Vetnet, and Women's - find out more about our employee networks here. Jacobs partners with VERCIDA to help us attract and retain diverse talent. For greater online accessibility please visit to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team. Your application experience is important to us and we're keen to adapt to make every interaction even better. We welcome feedback on our recruitment process and if you need more from us before deciding to join Jacobs then please let us know.
Audio Visual - AV Support Specialist/AV Technician is required for a contract role with a global business consultancy in Central London. As Audio Visual - AV Support Specialist/AV Technician you will be running, supporting and maintaining AV processes and equipment; Video Conferencing, Sound Systems, LCDs, Projectors, PCs Tablet & Smartphones - desirable Your role will be to provide an excellent Front of House service and meeting room support in a highly corporate professional service environment; Setting up meeting rooms in advance, providing training to users if required and potentially being on standby to assist. Some flexibility around working hours might occasionally be required due to the international nature of the business and links to global offices. As Audio Visual - AV IT Support Specialist you will need to be calm under pressure. In the event of something going wrong during a meeting you will need to be able to quickly troubleshoot/fix issues or find a solution to minimize downtime and restore continuity. Any experience of working within a professional services environment would be highly advantageous but not essential, ie. Law/Legal, Bank, Financial Services, Accountancy, Consultancy etc A full profile for the role of Audio Visual - AV IT Support Specialist/AV Technician is available upon receipt of your CV,.subject to suitability*
Nov 04, 2021
Contractor
Audio Visual - AV Support Specialist/AV Technician is required for a contract role with a global business consultancy in Central London. As Audio Visual - AV Support Specialist/AV Technician you will be running, supporting and maintaining AV processes and equipment; Video Conferencing, Sound Systems, LCDs, Projectors, PCs Tablet & Smartphones - desirable Your role will be to provide an excellent Front of House service and meeting room support in a highly corporate professional service environment; Setting up meeting rooms in advance, providing training to users if required and potentially being on standby to assist. Some flexibility around working hours might occasionally be required due to the international nature of the business and links to global offices. As Audio Visual - AV IT Support Specialist you will need to be calm under pressure. In the event of something going wrong during a meeting you will need to be able to quickly troubleshoot/fix issues or find a solution to minimize downtime and restore continuity. Any experience of working within a professional services environment would be highly advantageous but not essential, ie. Law/Legal, Bank, Financial Services, Accountancy, Consultancy etc A full profile for the role of Audio Visual - AV IT Support Specialist/AV Technician is available upon receipt of your CV,.subject to suitability*
Title: CS&A Engineer Location: Warrington Duration: 12 Months Rate: £40-55 p/hour IR35 Responsibilities: * Delivering structural / civils design to support Nuclear projects, inspections and construction site support on projects within the UK and, potentially, overseas. Work encompasses the full lifecycle of a project. * Concept and Feasibility studies for multi discipline design projects. * Analysis and Design using engineering software such as Staad. * Preparation of Calculations, CDM activities, Basis of Design, Material Specifications, Scopes of Work, Technical reports, Inter discipline design coordination and supervision. * Liaise with Technicians in the preparation of Revit models. * Working with integrated multi-disciplinary teams to deliver high profile projects. * Provide technical support to other members of the team. * Ensure all work to be carried out with a positive attitude toward safety, both in design and in the office environment. * Responsible for the management of project delivery including developing resourcing profiles. * Assisting and mentoring team members to promote their technical and professional development, if required. Requirements: * Degree Qualified (BEng or MEng), Civil / Structural Engineer * Chartered or Incorporated Engineer with membership of ICE or IStructE, or working toward full membership of ICE or IStructE. These requirements are desirables but consideration will be given to relevant experience. * Significant experience in the design of structures in reinforced concrete and steelwork. The initial project would involve steelwork design and assessment of existing facilities. * It would be advantageous but not necessary to have previous experience within the nuclear industry and design for seismic loading. * Awareness and experience of using the latest design codes and standards. * Understanding of the relevant legal and regulatory standards.
Oct 06, 2021
Full time
Title: CS&A Engineer Location: Warrington Duration: 12 Months Rate: £40-55 p/hour IR35 Responsibilities: * Delivering structural / civils design to support Nuclear projects, inspections and construction site support on projects within the UK and, potentially, overseas. Work encompasses the full lifecycle of a project. * Concept and Feasibility studies for multi discipline design projects. * Analysis and Design using engineering software such as Staad. * Preparation of Calculations, CDM activities, Basis of Design, Material Specifications, Scopes of Work, Technical reports, Inter discipline design coordination and supervision. * Liaise with Technicians in the preparation of Revit models. * Working with integrated multi-disciplinary teams to deliver high profile projects. * Provide technical support to other members of the team. * Ensure all work to be carried out with a positive attitude toward safety, both in design and in the office environment. * Responsible for the management of project delivery including developing resourcing profiles. * Assisting and mentoring team members to promote their technical and professional development, if required. Requirements: * Degree Qualified (BEng or MEng), Civil / Structural Engineer * Chartered or Incorporated Engineer with membership of ICE or IStructE, or working toward full membership of ICE or IStructE. These requirements are desirables but consideration will be given to relevant experience. * Significant experience in the design of structures in reinforced concrete and steelwork. The initial project would involve steelwork design and assessment of existing facilities. * It would be advantageous but not necessary to have previous experience within the nuclear industry and design for seismic loading. * Awareness and experience of using the latest design codes and standards. * Understanding of the relevant legal and regulatory standards.
Job Title: Assistant Technician - Schools Traded Service Location: Walsall Salary: £18,933 to 19,698 per annum (pro rata to hours worked - term time only) Job Type: Full-time, Contract - 12 Months Term Time Hours: 37 per week covering shift patterns between 08:30 am and 17:00 pm Closing Date: 10th October, 2021 The Role An excellent role for someone starting their IT Career. For the right candidate with the drive to learn, we offer plenty of opportunities to immerse themselves and experience varied, modern technologies in Networks, IT Security, Virtual Servers and more, supporting numerous Cloud and Premises based clients. Every day will have different challenges. We need an additional team member to help deliver our desktop, server, cloud and network support services to schools across the Walsall region. About you: Do you have excellent customer service, problem solving and personal communication skills? Can you ask the right questions to resolve end user ICT problems quickly and successfully? Take this opportunity to join our busy and committed Team, learning in the field and supported by an experienced group of engineers. The ICT Traded Service Team are part of the Customer Services team providing IT support to Schools throughout the borough which requires them to visit school sites to repair equipment, install software and troubleshoot any issues within a regular visit slot. The ICT Traded Service Team take front line calls during peak periods but also they are responsible for more complex and time consuming incidents. The ICT Traded Service Team are responsible for resolving technical incidents and for escalating or passing incidents to other teams within ICT Traded Service Team, Corporate ICT or third party external suppliers. The ICT Traded Service Team also provides advice and guidance to schools about investing in new technology and can facilitate purchases on behalf of schools. Walsall Council takes seriously the responsibility to safeguard and promote the welfare of all the children, young people and vulnerable adults entrusted to our care and it is our expectation that all staff will share this commitment. We will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce. Completion of an enhanced Disclosure & Barring Service (DBS) check is a requirement for working with children and young people. Applicants must hold a Full UK Driving licence. Please click on the APPLY button to complete your application at the Company's careers page. Candidates with the relevant experience or job titles of; ICT, Web Development Officer, ICT Web Technician, Junior IT, Customer Service, Database may also be considered for this role.
Oct 06, 2021
Contractor
Job Title: Assistant Technician - Schools Traded Service Location: Walsall Salary: £18,933 to 19,698 per annum (pro rata to hours worked - term time only) Job Type: Full-time, Contract - 12 Months Term Time Hours: 37 per week covering shift patterns between 08:30 am and 17:00 pm Closing Date: 10th October, 2021 The Role An excellent role for someone starting their IT Career. For the right candidate with the drive to learn, we offer plenty of opportunities to immerse themselves and experience varied, modern technologies in Networks, IT Security, Virtual Servers and more, supporting numerous Cloud and Premises based clients. Every day will have different challenges. We need an additional team member to help deliver our desktop, server, cloud and network support services to schools across the Walsall region. About you: Do you have excellent customer service, problem solving and personal communication skills? Can you ask the right questions to resolve end user ICT problems quickly and successfully? Take this opportunity to join our busy and committed Team, learning in the field and supported by an experienced group of engineers. The ICT Traded Service Team are part of the Customer Services team providing IT support to Schools throughout the borough which requires them to visit school sites to repair equipment, install software and troubleshoot any issues within a regular visit slot. The ICT Traded Service Team take front line calls during peak periods but also they are responsible for more complex and time consuming incidents. The ICT Traded Service Team are responsible for resolving technical incidents and for escalating or passing incidents to other teams within ICT Traded Service Team, Corporate ICT or third party external suppliers. The ICT Traded Service Team also provides advice and guidance to schools about investing in new technology and can facilitate purchases on behalf of schools. Walsall Council takes seriously the responsibility to safeguard and promote the welfare of all the children, young people and vulnerable adults entrusted to our care and it is our expectation that all staff will share this commitment. We will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce. Completion of an enhanced Disclosure & Barring Service (DBS) check is a requirement for working with children and young people. Applicants must hold a Full UK Driving licence. Please click on the APPLY button to complete your application at the Company's careers page. Candidates with the relevant experience or job titles of; ICT, Web Development Officer, ICT Web Technician, Junior IT, Customer Service, Database may also be considered for this role.
About Us: AlphaSights provides global investment and business professionals with on-demand access to business expertise across all industries and geographies. Through AlphaSights, decision makers from investment management, private equity, management consulting, and corporates connect with a dynamic network of industry experts that provide qualitative and quantitative market insights, industry expertise, and execution support. Leveraging cutting-edge technology and our global team of 1,000+ professionals in nine offices on three continents, we support our clients 24/7 around the globe. AlphaSights regularly ranks as one of the fastest-growing companies in the world. The IT Support role: AlphaSights is looking for a proactive and driven individual to join the Technical Operations (IT) Team. We are a digital business in which continuous uptime and smooth IT experience is central to our success. The role of the IT Support Engineer therefore represents a visible and valued opportunity for the right candidate to have an immediate impact. Based in London, you will provide first-tier online and in-person support to the office. At the same time, you will be joining a global team, contributing to remote support of our global offices in the US, EMEA and Asia. From day one, you will be given areas of responsibility and be expected to manage your own time. You will need to maintain a positive, problem-solving mindset, and be attracted by the challenge of delivering high quality support in a fast-paced environment. You are proactive, creative, and enjoy interacting with other people. You are always to be looking for ways to improve your own work while at the same time being committed to helping the wider team succeed. You are excited to make the most of on-the-job and classroom-based learning, and the opportunity to dive into the field of IT through exposure to a wide array of different technologies, regions, and challenges. Core responsibilities: Troubleshooting tech issues, in person and remotely, including help desk operations and deskside support Configuring and deploying Macs, VoIP phones, hardware, and networking equipment Supporting both our proprietary and third-party software applications Maintaining meeting room hardware for conference calls and video conferencing Collaborating with global colleagues to ensure that all transferees, visitors, and new joiners integrate seamlessly Maintaining the company IT hardware asset register Requirements: 0-2 years work experience (Apple technician, Helpdesk, etc) Bachelor's degree Strong understanding of computer hardware (macOS/iOS) Evidenced problem-solving skills, comfortable navigating ambiguity Thrives in a results-oriented, fast-paced environment Attributes we're looking for: People-oriented, customer service mindset Excellent communication skills, and infectious energy Naturally positive attitude, with the ability to maintain patience and composure under pressure Excellent track record of successful service delivery (in IT or another field) Team-oriented mindset, with a natural willingness to always go the extra mile What will you get from us Clear career progression Opportunities for training and development throughout High level of autonomy and ownership of role from day one Comprehensive company sponsored private medical scheme Subsidized canteen, free breakfast, Friday drinks, snacks and fruit throughout the day Weekly morning yoga and corporate gym discounts
Mar 31, 2021
Full time
About Us: AlphaSights provides global investment and business professionals with on-demand access to business expertise across all industries and geographies. Through AlphaSights, decision makers from investment management, private equity, management consulting, and corporates connect with a dynamic network of industry experts that provide qualitative and quantitative market insights, industry expertise, and execution support. Leveraging cutting-edge technology and our global team of 1,000+ professionals in nine offices on three continents, we support our clients 24/7 around the globe. AlphaSights regularly ranks as one of the fastest-growing companies in the world. The IT Support role: AlphaSights is looking for a proactive and driven individual to join the Technical Operations (IT) Team. We are a digital business in which continuous uptime and smooth IT experience is central to our success. The role of the IT Support Engineer therefore represents a visible and valued opportunity for the right candidate to have an immediate impact. Based in London, you will provide first-tier online and in-person support to the office. At the same time, you will be joining a global team, contributing to remote support of our global offices in the US, EMEA and Asia. From day one, you will be given areas of responsibility and be expected to manage your own time. You will need to maintain a positive, problem-solving mindset, and be attracted by the challenge of delivering high quality support in a fast-paced environment. You are proactive, creative, and enjoy interacting with other people. You are always to be looking for ways to improve your own work while at the same time being committed to helping the wider team succeed. You are excited to make the most of on-the-job and classroom-based learning, and the opportunity to dive into the field of IT through exposure to a wide array of different technologies, regions, and challenges. Core responsibilities: Troubleshooting tech issues, in person and remotely, including help desk operations and deskside support Configuring and deploying Macs, VoIP phones, hardware, and networking equipment Supporting both our proprietary and third-party software applications Maintaining meeting room hardware for conference calls and video conferencing Collaborating with global colleagues to ensure that all transferees, visitors, and new joiners integrate seamlessly Maintaining the company IT hardware asset register Requirements: 0-2 years work experience (Apple technician, Helpdesk, etc) Bachelor's degree Strong understanding of computer hardware (macOS/iOS) Evidenced problem-solving skills, comfortable navigating ambiguity Thrives in a results-oriented, fast-paced environment Attributes we're looking for: People-oriented, customer service mindset Excellent communication skills, and infectious energy Naturally positive attitude, with the ability to maintain patience and composure under pressure Excellent track record of successful service delivery (in IT or another field) Team-oriented mindset, with a natural willingness to always go the extra mile What will you get from us Clear career progression Opportunities for training and development throughout High level of autonomy and ownership of role from day one Comprehensive company sponsored private medical scheme Subsidized canteen, free breakfast, Friday drinks, snacks and fruit throughout the day Weekly morning yoga and corporate gym discounts
Software Developer G3 About CFC CFC is a specialist insurance provider and a pioneer in emerging risk. With a track record of disrupting inefficient insurance markets, CFC uses proprietary technology to deliver high-quality products to market faster than the competition while making it easier for brokers to do business. Our broad range of commercial insurance products are purpose-built for today's risks, and we aim to give our customers everything they need in one, easy-to-understand policy. With 450 employees and headquartered in London, CFC serves more than 100,000 businesses in over 80 countries. We're privately held and growing faster than any of our competitors in the market. Although insurance is a serious business, our culture isn't too corporate, and we never take ourselves too seriously. We invest heavily in the learning and development of our people and enjoy a fast-paced working atmosphere that is friendly, supportive, and fun. Role Definition Our software development team is the engine room of our business, providing bespoke systems that give us our competitive advantage in a dynamic and fast paced marketplace. You will work across all our current technology platforms including our bespoke back-office system, online insurance trading platform and a new dynamic document management system as well as driving innovation on new cutting-edge projects and initiatives. A Software Developer role in CFC is based around a Microsoft Technology stack. Working in an agile development team you will participate in all activities of software delivery, from requirement capture, to refinement and estimation, through design, build, quality assurance, deployment to operational run state. You will need to use pragmatic thinking to propose solutions that achieve an outcome that strikes a balance between engineering excellence and speed to value. CFC has environment where healthy debate generates ideas a focus on organisation value. You will embrace this environment of healthy challenge in your day to day activity. You will engage with stakeholders from across the business, during these times you will use your ability to understand their needs to build the right relationships that maximise value across the organisation. Responsibilities & Accountabilities Contribution to software designs based on requirement and technical analysis, ensuring that designs are focused obtaining the business outcome Presentation of ideas and designs at various levels of the organisation Development of web applications and services to a sufficient quality as to be fit for purpose Maintenance and improvement of existing platforms Creation and maintenance of technical documentation Contribution to story refinement and estimation Mentoring and coaching of less experienced team members Through design and code reviews Through Healthy challenge when exploring technical design Contribution to test automation through either enhancement to the platform and additional tests Assessment of application security to ensure it complies CFC Application Security Standards Evaluation of APIs to ensure that they comply with the relevant CFC API Standards It is everyone's responsibility to ensure that everything is tested prior to release, you will be held accountable, along with the rest of your team to make sure testing is carried out You will be working closely with other developers, QA technicians and Product Owners to ensure that the quality of all deliverables is up to CFC standards Deployment of release to production is a team activity, you will be responsible for ensuring that you play your part in successfully releasing code to production Skills & Ability Working knowledge of the Microsoft .NET Framework (including standard and core) ASP.NET (and dot net core) Microsoft SQL Server services (database, integration services & reporting services) T-SQL including stored procedures (essential) Database tuning (bonus) Any knowledge of document database systems is a bonus Design patterns (factory, adapter, chain of responsibility, etc.) Understanding of Test-Driven Development (TDD) Knowledge of Behaviour Driven Design (BDD) A working understanding of Web API, specifically RESTful APIs (GraphQL and gRPC would be a benefit) Any front-end development knowledge is a bonus (Angular 4+, HTML, CSS and pre-processors, etc.) Object Relational Mappers (ORMs) such as EntityFramework, Dapper, etc. An understanding of Domain Driven Design
Mar 17, 2021
Full time
Software Developer G3 About CFC CFC is a specialist insurance provider and a pioneer in emerging risk. With a track record of disrupting inefficient insurance markets, CFC uses proprietary technology to deliver high-quality products to market faster than the competition while making it easier for brokers to do business. Our broad range of commercial insurance products are purpose-built for today's risks, and we aim to give our customers everything they need in one, easy-to-understand policy. With 450 employees and headquartered in London, CFC serves more than 100,000 businesses in over 80 countries. We're privately held and growing faster than any of our competitors in the market. Although insurance is a serious business, our culture isn't too corporate, and we never take ourselves too seriously. We invest heavily in the learning and development of our people and enjoy a fast-paced working atmosphere that is friendly, supportive, and fun. Role Definition Our software development team is the engine room of our business, providing bespoke systems that give us our competitive advantage in a dynamic and fast paced marketplace. You will work across all our current technology platforms including our bespoke back-office system, online insurance trading platform and a new dynamic document management system as well as driving innovation on new cutting-edge projects and initiatives. A Software Developer role in CFC is based around a Microsoft Technology stack. Working in an agile development team you will participate in all activities of software delivery, from requirement capture, to refinement and estimation, through design, build, quality assurance, deployment to operational run state. You will need to use pragmatic thinking to propose solutions that achieve an outcome that strikes a balance between engineering excellence and speed to value. CFC has environment where healthy debate generates ideas a focus on organisation value. You will embrace this environment of healthy challenge in your day to day activity. You will engage with stakeholders from across the business, during these times you will use your ability to understand their needs to build the right relationships that maximise value across the organisation. Responsibilities & Accountabilities Contribution to software designs based on requirement and technical analysis, ensuring that designs are focused obtaining the business outcome Presentation of ideas and designs at various levels of the organisation Development of web applications and services to a sufficient quality as to be fit for purpose Maintenance and improvement of existing platforms Creation and maintenance of technical documentation Contribution to story refinement and estimation Mentoring and coaching of less experienced team members Through design and code reviews Through Healthy challenge when exploring technical design Contribution to test automation through either enhancement to the platform and additional tests Assessment of application security to ensure it complies CFC Application Security Standards Evaluation of APIs to ensure that they comply with the relevant CFC API Standards It is everyone's responsibility to ensure that everything is tested prior to release, you will be held accountable, along with the rest of your team to make sure testing is carried out You will be working closely with other developers, QA technicians and Product Owners to ensure that the quality of all deliverables is up to CFC standards Deployment of release to production is a team activity, you will be responsible for ensuring that you play your part in successfully releasing code to production Skills & Ability Working knowledge of the Microsoft .NET Framework (including standard and core) ASP.NET (and dot net core) Microsoft SQL Server services (database, integration services & reporting services) T-SQL including stored procedures (essential) Database tuning (bonus) Any knowledge of document database systems is a bonus Design patterns (factory, adapter, chain of responsibility, etc.) Understanding of Test-Driven Development (TDD) Knowledge of Behaviour Driven Design (BDD) A working understanding of Web API, specifically RESTful APIs (GraphQL and gRPC would be a benefit) Any front-end development knowledge is a bonus (Angular 4+, HTML, CSS and pre-processors, etc.) Object Relational Mappers (ORMs) such as EntityFramework, Dapper, etc. An understanding of Domain Driven Design
IT Support Technician (Shift Working) - Full time - Department: CODAS & IT - Salary: £33,297 to £35,520 + excellent benefits including outstanding pension - Confirmed Grade: Level 4 - Site Location: UKAEA Culham, Oxfordshire or Rotherham, Yorkshire Company Description By 2050, the planet could be using twice as much electricity compared to today. Are you interested in contributing and helping to shape the future of the world's energy? If so, read on. Fusion, the process that powers the sun and stars, is one of the most promising options for generating the cleaner, carbon-free energy that our world badly needs. UKAEA are at the forefront of realising energy from fusion, working with industry and research partners to deliver the ground-breaking developments that will underpin tomorrow's fusion power stations with the aim of bringing fusion electricity to the grid. Who are we looking for? The UK Atomic Energy Authority have an excellent opportunity for an IT Support Technician to join their shift team within the CODAS & IT department. The IT Support team consists of 12 employees who are responsible for providing IT support for circa 1,800 on-site users (plus additional remote users) operating approximately 3,000 servers, PCs, laptops and other devices across the Culham site. As an IT Support Technician, you will form part of the CST shift team providing 24/7 1st line support for experimental, scientific and business IT systems, primarily within the primary and secondary data centre facilities. This includes data centre infrastructure such as cooling and power systems, racks, servers, storage systems, plant computer systems, networks, printers, software and video conferencing services. In addition, the role involves the monitoring of services using various software tools. You will be involved with the use and development of IT support services including internal processes and web-based intranet information systems. You will also maintain high standards of service delivery with an emphasis on timely and efficient management of tasks; to respond to or escalate incidents and requests. You will also provide a vital first contact role in monitoring, diagnosing and resolving IT problems to ensure services are ready and available to the experiment and business users. The role involves working closely with 2nd/3rd line IT support teams as well as site facility teams and external service providers. Please note that this role will involve you providing support to the J2 Shift technician and IRO teams for the Communications Officer and search/lockup role. You will also carry out the duties of Fire Warden. What will you be responsible for? - Provide hardware support for computer platforms including PCs, laptops, tablets, servers and storage arrays - Provide Operating System support for Microsoft Windows, Linux, macOS and IOS - Provide support and monitoring of the site networks and service infrastructure - Support data centre power and environmental systems - Assist in the assembly and installation of IT computer racks and embedded systems - Develop processes and procedures to assist the support team tasks and activities - Produce knowledge articles for inclusion into the ITSM tool to aid and promote user self-service Essential skills, experience and competence required - A-level or equivalent (e.g. BTEC, HNC) in an IT or science-related subject - Experience of working within an IT support environment - Good knowledge of Microsoft Windows with optional MAC operating systems - Good knowledge of Microsoft Office 365 including Word, Excel, Outlook, OneDrive and SharePoint - Good knowledge of PC, laptop, server, storage system and peripheral hardware - Good knowledge of wired and wireless networks - Experience of using a recognised ITSM application - Excellent communication skills Desirable skills, experience and competence - Experience of working and supporting a medium-sized data centre. What we offer - A competitive salary - A culture committed to being fully inclusive, supported by a Being Inclusive Strategy and Inclusion Ambassadors - An Employee Assistance Programme and trained Mental Health First Aiders, with a full calendar of health and wellbeing initiatives - Flexible working options including family-friendly policies - Emergency leave (paid) - 30.5 days' annual leave (including privilege days and 3 days between Christmas and New Year) increased with length of service - Wide range of career development opportunities (e.g. professional registration, internal promotions, coaching and mentoring programme) - Outstanding defined benefit pension scheme - Annual corporate bonus scheme - Relocation allowance (if eligible) We welcome applications from under-represented groups, particularly from individuals from Black and other ethnic minority backgrounds, including nationality and citizenship, people with disabilities, (visible and hidden) and women. Our dedicated Equality, Diversity and Inclusion Partner, with the support of our Inclusion Ambassadors, is actively promoting and advancing diversity and inclusion in the organisation to help make our organisation an employer of choice. We are easily accessible by car and are a 10 minute walk from Culham Railway Station. Please be advised that this vacancy is scheduled to close on 6th April 2021 but may close earlier than stated if large or sufficient numbers of applications are received. Please note, all employees working at the UK Atomic Energy Authority will be required to complete an online Disclosure Certificate application as part of their clearance.
Mar 17, 2021
Full time
IT Support Technician (Shift Working) - Full time - Department: CODAS & IT - Salary: £33,297 to £35,520 + excellent benefits including outstanding pension - Confirmed Grade: Level 4 - Site Location: UKAEA Culham, Oxfordshire or Rotherham, Yorkshire Company Description By 2050, the planet could be using twice as much electricity compared to today. Are you interested in contributing and helping to shape the future of the world's energy? If so, read on. Fusion, the process that powers the sun and stars, is one of the most promising options for generating the cleaner, carbon-free energy that our world badly needs. UKAEA are at the forefront of realising energy from fusion, working with industry and research partners to deliver the ground-breaking developments that will underpin tomorrow's fusion power stations with the aim of bringing fusion electricity to the grid. Who are we looking for? The UK Atomic Energy Authority have an excellent opportunity for an IT Support Technician to join their shift team within the CODAS & IT department. The IT Support team consists of 12 employees who are responsible for providing IT support for circa 1,800 on-site users (plus additional remote users) operating approximately 3,000 servers, PCs, laptops and other devices across the Culham site. As an IT Support Technician, you will form part of the CST shift team providing 24/7 1st line support for experimental, scientific and business IT systems, primarily within the primary and secondary data centre facilities. This includes data centre infrastructure such as cooling and power systems, racks, servers, storage systems, plant computer systems, networks, printers, software and video conferencing services. In addition, the role involves the monitoring of services using various software tools. You will be involved with the use and development of IT support services including internal processes and web-based intranet information systems. You will also maintain high standards of service delivery with an emphasis on timely and efficient management of tasks; to respond to or escalate incidents and requests. You will also provide a vital first contact role in monitoring, diagnosing and resolving IT problems to ensure services are ready and available to the experiment and business users. The role involves working closely with 2nd/3rd line IT support teams as well as site facility teams and external service providers. Please note that this role will involve you providing support to the J2 Shift technician and IRO teams for the Communications Officer and search/lockup role. You will also carry out the duties of Fire Warden. What will you be responsible for? - Provide hardware support for computer platforms including PCs, laptops, tablets, servers and storage arrays - Provide Operating System support for Microsoft Windows, Linux, macOS and IOS - Provide support and monitoring of the site networks and service infrastructure - Support data centre power and environmental systems - Assist in the assembly and installation of IT computer racks and embedded systems - Develop processes and procedures to assist the support team tasks and activities - Produce knowledge articles for inclusion into the ITSM tool to aid and promote user self-service Essential skills, experience and competence required - A-level or equivalent (e.g. BTEC, HNC) in an IT or science-related subject - Experience of working within an IT support environment - Good knowledge of Microsoft Windows with optional MAC operating systems - Good knowledge of Microsoft Office 365 including Word, Excel, Outlook, OneDrive and SharePoint - Good knowledge of PC, laptop, server, storage system and peripheral hardware - Good knowledge of wired and wireless networks - Experience of using a recognised ITSM application - Excellent communication skills Desirable skills, experience and competence - Experience of working and supporting a medium-sized data centre. What we offer - A competitive salary - A culture committed to being fully inclusive, supported by a Being Inclusive Strategy and Inclusion Ambassadors - An Employee Assistance Programme and trained Mental Health First Aiders, with a full calendar of health and wellbeing initiatives - Flexible working options including family-friendly policies - Emergency leave (paid) - 30.5 days' annual leave (including privilege days and 3 days between Christmas and New Year) increased with length of service - Wide range of career development opportunities (e.g. professional registration, internal promotions, coaching and mentoring programme) - Outstanding defined benefit pension scheme - Annual corporate bonus scheme - Relocation allowance (if eligible) We welcome applications from under-represented groups, particularly from individuals from Black and other ethnic minority backgrounds, including nationality and citizenship, people with disabilities, (visible and hidden) and women. Our dedicated Equality, Diversity and Inclusion Partner, with the support of our Inclusion Ambassadors, is actively promoting and advancing diversity and inclusion in the organisation to help make our organisation an employer of choice. We are easily accessible by car and are a 10 minute walk from Culham Railway Station. Please be advised that this vacancy is scheduled to close on 6th April 2021 but may close earlier than stated if large or sufficient numbers of applications are received. Please note, all employees working at the UK Atomic Energy Authority will be required to complete an online Disclosure Certificate application as part of their clearance.