About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Apr 16, 2024
Full time
About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Digital Research Infrastructure Engineer - Linux Specialist
PML operations grade 4 £30000 - £45000 DOE
Full Time
Open Ended Appointment
The Role
We have an exciting opportunity at PML for an individual with skills in Linux system administration to join the PML’s Digital Innovation and Marine Autonomy (DIMA) group. The role provides a business critical link between scientists, PML Applications (commercial work) and our IT Group to support the Linux computing infrastructure as it continues to evolve, underpinning PML science in multiple areas and across all levels. This ranges from data generation, (storage technologies and data management), processing and analysis (high performance computing and technologies such as JupyterHub), to making visual outputs for end users (web technologies and virtualisation) to increase the reach and impact of PML science.
About You
You will enjoy working with others to help deliver a modern and reliable digital infrastructure to underpin the world leading research carried out at PML. You will understand the importance of stability from existing infrastructure but will also be keen to learn and try new technologies. You will have experience of administering Linux systems, ideally using Ubuntu, and will be able to make use of scripts and common tools such as ansible to manage this. You will understand the importance of taking a proactive approach to identify and resolve and problems and will be able to make use of monitoring software (e.g., Nagios, Grafana) to accomplish this. You will understand best practices in cybersecurity and be able to apply these.
Skills Required
Linux systems administration and monitoring
Linux scripting (e.g., bash and Python)
Experience in management of data at the Terrabyte to Petabyte scale and storage technologies such as NFS and S3.
Cybersecurity (Understand and apply best practices)
Container technologies (Docker and Kubernetes)
High performance Computing (Slurm)
Virtualisation (VMWare)
Key Deliverables
Maintain our storage infrastructure to ensure data is distributed across servers based on existing capacity and projected changes in data volumes. This includes regular data moves and liaising with stakeholders to ensure data is backed up and archiving projects are completes as needed.
Monitor high performance computing infrastructure to identify and resolve problems either on their own or by working with IT (depending on the nature of the problem).
Act of a point of contact between scientists and IT to answer questions, help identify solutions and provide training.
Work with the data architect to maintain and develop web infrastructure used to provide existing and planned data search and visualisation services.
Manage the NEODAAS GPU cluster (MAGEO), including liaising with IT, vendors and system users.
About PML
As a marine-focused charity we develop and apply innovative science with a view to ensuring ocean sustainability. With over 40 years of experience, we offer evidence-based solutions to societal challenges. Our impact spans from research publications to informing policies and training future scientists. The science undertaken at PML contributes to UN Sustainable Development Goals by promoting healthy, productive and resilient oceans and seas.
To support PML’s science it operates in house Linux infrastructure used for processing satellite data, running models and making outputs accessible through web visualisation tools. This infrastructure includes a large amount of storage (6 PB), a High-Performance Computing cluster with over 1500 cores, a 40 GPU cluster (the MAssive GPU cluster for Earth Observation; MAGEO) and a virtual machine cluster. The role will be part of the Digital Innovation and Marine Autonomy (DIMA) group within PML. DIMA is a pioneering digital science group dedicated to advancing PML’s world-class and cutting-edge environmental research through the utilisation of state-of-the-art digital and autonomous technologies. The team comprises research software engineers, research infrastructure engineers, marine technologists and scientists who work on a variety of projects using autonomous vessels, satellite data, drones, Artificial Intelligence, High Performance Computing and data visualisation tools to help deliver PML’s goals. The team have an enthusiasm for solving problems through collaboration and shared learning.
Apr 11, 2024
Full time
Digital Research Infrastructure Engineer - Linux Specialist
PML operations grade 4 £30000 - £45000 DOE
Full Time
Open Ended Appointment
The Role
We have an exciting opportunity at PML for an individual with skills in Linux system administration to join the PML’s Digital Innovation and Marine Autonomy (DIMA) group. The role provides a business critical link between scientists, PML Applications (commercial work) and our IT Group to support the Linux computing infrastructure as it continues to evolve, underpinning PML science in multiple areas and across all levels. This ranges from data generation, (storage technologies and data management), processing and analysis (high performance computing and technologies such as JupyterHub), to making visual outputs for end users (web technologies and virtualisation) to increase the reach and impact of PML science.
About You
You will enjoy working with others to help deliver a modern and reliable digital infrastructure to underpin the world leading research carried out at PML. You will understand the importance of stability from existing infrastructure but will also be keen to learn and try new technologies. You will have experience of administering Linux systems, ideally using Ubuntu, and will be able to make use of scripts and common tools such as ansible to manage this. You will understand the importance of taking a proactive approach to identify and resolve and problems and will be able to make use of monitoring software (e.g., Nagios, Grafana) to accomplish this. You will understand best practices in cybersecurity and be able to apply these.
Skills Required
Linux systems administration and monitoring
Linux scripting (e.g., bash and Python)
Experience in management of data at the Terrabyte to Petabyte scale and storage technologies such as NFS and S3.
Cybersecurity (Understand and apply best practices)
Container technologies (Docker and Kubernetes)
High performance Computing (Slurm)
Virtualisation (VMWare)
Key Deliverables
Maintain our storage infrastructure to ensure data is distributed across servers based on existing capacity and projected changes in data volumes. This includes regular data moves and liaising with stakeholders to ensure data is backed up and archiving projects are completes as needed.
Monitor high performance computing infrastructure to identify and resolve problems either on their own or by working with IT (depending on the nature of the problem).
Act of a point of contact between scientists and IT to answer questions, help identify solutions and provide training.
Work with the data architect to maintain and develop web infrastructure used to provide existing and planned data search and visualisation services.
Manage the NEODAAS GPU cluster (MAGEO), including liaising with IT, vendors and system users.
About PML
As a marine-focused charity we develop and apply innovative science with a view to ensuring ocean sustainability. With over 40 years of experience, we offer evidence-based solutions to societal challenges. Our impact spans from research publications to informing policies and training future scientists. The science undertaken at PML contributes to UN Sustainable Development Goals by promoting healthy, productive and resilient oceans and seas.
To support PML’s science it operates in house Linux infrastructure used for processing satellite data, running models and making outputs accessible through web visualisation tools. This infrastructure includes a large amount of storage (6 PB), a High-Performance Computing cluster with over 1500 cores, a 40 GPU cluster (the MAssive GPU cluster for Earth Observation; MAGEO) and a virtual machine cluster. The role will be part of the Digital Innovation and Marine Autonomy (DIMA) group within PML. DIMA is a pioneering digital science group dedicated to advancing PML’s world-class and cutting-edge environmental research through the utilisation of state-of-the-art digital and autonomous technologies. The team comprises research software engineers, research infrastructure engineers, marine technologists and scientists who work on a variety of projects using autonomous vessels, satellite data, drones, Artificial Intelligence, High Performance Computing and data visualisation tools to help deliver PML’s goals. The team have an enthusiasm for solving problems through collaboration and shared learning.
Database Administrator £28,500 - £30,500 FULL TIME 37.5 hours per week, with flexible working options available. Based in Andover, Hampshire with hybrid work options considered.
Want to work with a team that does something worthwhile? We are proud to work together to Beat Macular Disease – and this has been recognised by The Sunday Times Best Places to Work 2023 list.
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to Beat Macular Disease forever.
We are looking for someone who shares in our value of knowing our stuff to join our committed and friendly data team as a Database Administrator. Working with our team, you will show you care by supporting your colleagues as we increase our activities in our drive to beat macular disease. Specifically you will assist with developing and enhancing new and existing programs and reports; you will help identify and develop solutions that meet the needs of the growing Society; and you will learn to support our various departments in their usage of our Customer Relationship Management system.
We are looking for someone who is comfortable making it happen in a dynamic environment, using their adaptable approach to work to multi-task with ease. Someone who has proven SQL programming and query writing experience, is motivated, and thrives working collaboratively with their team. In return, we provide a great working culture – we do something worthwhile and are proud to work together to Beat Macular Disease – as recognised by our inclusion in The Sunday Times Best Places to Work 2023 list.
We offer flexible working options, 26 days annual leave, rising to 27 after one years’ service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution. To find out more please visit: macularsociety.org/careers/benefits/
We are passionate about treating people fairly and as equals, doing so is instinctive to us. We know that to Beat Macular Disease for all we have work to do. That’s why we are keen to hear from people of all backgrounds who have the skills and experience we are looking for. We particularly encourage applications from people from under-represented groups, to help ensure what we do and how we do it is inclusive – for everyone.
Please view the full job specification at: macularsociety.org/vacancies
To hear what our teams say about working here please visit: macularsociety.org/careers/what-our-teams-say/
Please address any questions by email to: james.price@macularsociety.org
To apply, please email your CV with a covering letter to: recruitment@macularsociety.org
Closing date: 20 September 2023
Interviews: 28 & 29 September 2023
Aug 24, 2023
Full time
Database Administrator £28,500 - £30,500 FULL TIME 37.5 hours per week, with flexible working options available. Based in Andover, Hampshire with hybrid work options considered.
Want to work with a team that does something worthwhile? We are proud to work together to Beat Macular Disease – and this has been recognised by The Sunday Times Best Places to Work 2023 list.
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to Beat Macular Disease forever.
We are looking for someone who shares in our value of knowing our stuff to join our committed and friendly data team as a Database Administrator. Working with our team, you will show you care by supporting your colleagues as we increase our activities in our drive to beat macular disease. Specifically you will assist with developing and enhancing new and existing programs and reports; you will help identify and develop solutions that meet the needs of the growing Society; and you will learn to support our various departments in their usage of our Customer Relationship Management system.
We are looking for someone who is comfortable making it happen in a dynamic environment, using their adaptable approach to work to multi-task with ease. Someone who has proven SQL programming and query writing experience, is motivated, and thrives working collaboratively with their team. In return, we provide a great working culture – we do something worthwhile and are proud to work together to Beat Macular Disease – as recognised by our inclusion in The Sunday Times Best Places to Work 2023 list.
We offer flexible working options, 26 days annual leave, rising to 27 after one years’ service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution. To find out more please visit: macularsociety.org/careers/benefits/
We are passionate about treating people fairly and as equals, doing so is instinctive to us. We know that to Beat Macular Disease for all we have work to do. That’s why we are keen to hear from people of all backgrounds who have the skills and experience we are looking for. We particularly encourage applications from people from under-represented groups, to help ensure what we do and how we do it is inclusive – for everyone.
Please view the full job specification at: macularsociety.org/vacancies
To hear what our teams say about working here please visit: macularsociety.org/careers/what-our-teams-say/
Please address any questions by email to: james.price@macularsociety.org
To apply, please email your CV with a covering letter to: recruitment@macularsociety.org
Closing date: 20 September 2023
Interviews: 28 & 29 September 2023
Derbyshire Fire & Rescue Service
Ripley, Derbyshire DE5 3RS, UK
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Mar 28, 2023
Full time
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Sep 15, 2022
Full time
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Cognition Intelligence
Market Deeping, Peterborough, UK
We are looking for a curious like-minded person to join our team as a penetration tester and cyber lead. Working from our Cyber Intelligence Centre near Peterborough you will become a part of an elite team of people who work globally for clients at the highest level. Cybersecurity is at the beating heart of our business. Our diligence and expertise are what makes us a leader in protecting our clients. If you have capability, aptitude and the right attitude then talk to us!
Responsibilities:
Perform the following functions as individual assignments or as part of a team:
What can we expect of you day to day?
The objective of our Penetration Testing program is to pro-actively identify weaknesses and shortcomings in our clients security postures and recommend necessary controls and procedures to protect them from threats. With this mission in mind, our pen test experts are pro-actively involved in engagements that simulate adversarial threats & attacks in a timely manner.
Conducting high risk and sensitive ethical hacks of internally and externally hosted applications according to scope.
Subject matter expertise in web, mobile and network penetration testing with track record of end to end testing of complex systems.
Co-ordinate and execute system/network level pen tests and ethical hacking exercises.
Pro-actively research and Identify network and system vulnerabilities and provide recommended counter measures or controls to reduce risk to acceptable and manageable level.
Look into and identify vulnerabilities across the services used by clients such as AWS and Azure.
Maintain situational awareness of cyber activity by reviewing open source reporting for new vulnerabilities, malware, or other threats that have the potential to impact our company or our clients.
You will, Perform cyber threat intelligence analysis, correlate actionable security events.
You will be comfortable in exploring and investigating AWS, 365 and Azure.
We will support you to Employ advanced forensic tools and techniques for attack reconstruction, including forensic analysis and volatile data collection and analysis.
Conduct malware analysis of attacker tools providing indicators for enterprise defensive measures.
Analyse reports to understand threat campaign(s) techniques, lateral movements and extract indicators of compromise (IOCs).
You will need to communicate with our clients based at national institutions across the world, this means a high standard of english is required.
Develop and automate scripts, tools and resources needed to advance ethical hacking capabilities around new and emerging technologies like mobile, cloud and embedded systems.
A host of other duties which will evolve with you job.
All candidates will need to pass a polygraph examination on being chosen for the role.
We’re looking for those of you who are inherently driven and fascinated by the art and science of cyber defence. We will support you in doing so and have fun along the way.
Feb 23, 2022
Full time
We are looking for a curious like-minded person to join our team as a penetration tester and cyber lead. Working from our Cyber Intelligence Centre near Peterborough you will become a part of an elite team of people who work globally for clients at the highest level. Cybersecurity is at the beating heart of our business. Our diligence and expertise are what makes us a leader in protecting our clients. If you have capability, aptitude and the right attitude then talk to us!
Responsibilities:
Perform the following functions as individual assignments or as part of a team:
What can we expect of you day to day?
The objective of our Penetration Testing program is to pro-actively identify weaknesses and shortcomings in our clients security postures and recommend necessary controls and procedures to protect them from threats. With this mission in mind, our pen test experts are pro-actively involved in engagements that simulate adversarial threats & attacks in a timely manner.
Conducting high risk and sensitive ethical hacks of internally and externally hosted applications according to scope.
Subject matter expertise in web, mobile and network penetration testing with track record of end to end testing of complex systems.
Co-ordinate and execute system/network level pen tests and ethical hacking exercises.
Pro-actively research and Identify network and system vulnerabilities and provide recommended counter measures or controls to reduce risk to acceptable and manageable level.
Look into and identify vulnerabilities across the services used by clients such as AWS and Azure.
Maintain situational awareness of cyber activity by reviewing open source reporting for new vulnerabilities, malware, or other threats that have the potential to impact our company or our clients.
You will, Perform cyber threat intelligence analysis, correlate actionable security events.
You will be comfortable in exploring and investigating AWS, 365 and Azure.
We will support you to Employ advanced forensic tools and techniques for attack reconstruction, including forensic analysis and volatile data collection and analysis.
Conduct malware analysis of attacker tools providing indicators for enterprise defensive measures.
Analyse reports to understand threat campaign(s) techniques, lateral movements and extract indicators of compromise (IOCs).
You will need to communicate with our clients based at national institutions across the world, this means a high standard of english is required.
Develop and automate scripts, tools and resources needed to advance ethical hacking capabilities around new and emerging technologies like mobile, cloud and embedded systems.
A host of other duties which will evolve with you job.
All candidates will need to pass a polygraph examination on being chosen for the role.
We’re looking for those of you who are inherently driven and fascinated by the art and science of cyber defence. We will support you in doing so and have fun along the way.
Job Title: IT Infrastructure Engineer Location: Remote with travel throughout the UK Salary: Up to £60,000 About Our Client: Our client is a business-to-business services start-up, they are private equity backed and are growing rapidly. Their approach centers around people, environment, service, and technology, driving them towards their vision of becoming a leading international platform. They value teamwork, innovation, and sustainability, ensuring the safety and wellbeing of their colleagues and communities.Role Overview: They are seeking an IT Infrastructure Engineer responsible for designing, implementing, and maintaining their IT infrastructure, including cloud services, network devices, servers, and security systems. Working closely with the Integration Manager and third-party IT Managed Service Provider, you'll ensure the availability, performance, and security of their IT systems and services. Responsibilities: Analyse current IT infrastructure, applications, and data of acquired businesses, developing strategic plans for enhancing security measures and migration. Plan and execute data and email migrations for acquired businesses, implementing Microsoft 365 services and applications. Implement and enforce security policies for Microsoft 365 environment. Maintain secure backup solutions for all company data. Monitor, troubleshoot, and resolve issues related to Microsoft 365 services. Provide technical support and guidance to end-users. Document and maintain IT infrastructure architecture and procedures. Configure and manage Microsoft 365 environment. Provide training and support for Microsoft 365 users and administrators. Monitor and evaluate performance, availability, and security of migrated infrastructure and applications. Support selection and implementation of an ERP system across sites. Requirements: Experience in IT integration within business acquisition context. At least 3 years of experience as IT Infrastructure Engineer or similar role. Minimum 2 years of experience in administering Microsoft 365 services and applications. Experience with Cyber Essentials and Cyber Essentials Plus is desirable. Strong knowledge of Microsoft 365 architecture and best practices. Strong knowledge of cloud computing, networking, security, and backup technologies. Strong troubleshooting and problem-solving skills. Excellent communication and collaboration skills. Certification in Microsoft 365 or related technologies is a plus. Other Details: Role based from home and field. Regular travel throughout the UK required. Clean driving license and access to a vehicle essential. Business travel expenses reimbursed.
Apr 18, 2024
Full time
Job Title: IT Infrastructure Engineer Location: Remote with travel throughout the UK Salary: Up to £60,000 About Our Client: Our client is a business-to-business services start-up, they are private equity backed and are growing rapidly. Their approach centers around people, environment, service, and technology, driving them towards their vision of becoming a leading international platform. They value teamwork, innovation, and sustainability, ensuring the safety and wellbeing of their colleagues and communities.Role Overview: They are seeking an IT Infrastructure Engineer responsible for designing, implementing, and maintaining their IT infrastructure, including cloud services, network devices, servers, and security systems. Working closely with the Integration Manager and third-party IT Managed Service Provider, you'll ensure the availability, performance, and security of their IT systems and services. Responsibilities: Analyse current IT infrastructure, applications, and data of acquired businesses, developing strategic plans for enhancing security measures and migration. Plan and execute data and email migrations for acquired businesses, implementing Microsoft 365 services and applications. Implement and enforce security policies for Microsoft 365 environment. Maintain secure backup solutions for all company data. Monitor, troubleshoot, and resolve issues related to Microsoft 365 services. Provide technical support and guidance to end-users. Document and maintain IT infrastructure architecture and procedures. Configure and manage Microsoft 365 environment. Provide training and support for Microsoft 365 users and administrators. Monitor and evaluate performance, availability, and security of migrated infrastructure and applications. Support selection and implementation of an ERP system across sites. Requirements: Experience in IT integration within business acquisition context. At least 3 years of experience as IT Infrastructure Engineer or similar role. Minimum 2 years of experience in administering Microsoft 365 services and applications. Experience with Cyber Essentials and Cyber Essentials Plus is desirable. Strong knowledge of Microsoft 365 architecture and best practices. Strong knowledge of cloud computing, networking, security, and backup technologies. Strong troubleshooting and problem-solving skills. Excellent communication and collaboration skills. Certification in Microsoft 365 or related technologies is a plus. Other Details: Role based from home and field. Regular travel throughout the UK required. Clean driving license and access to a vehicle essential. Business travel expenses reimbursed.
HR Systems Administrator - up to £28,000 (Due to rural location you must be able to drive) Annual Salary Benefits: 25 days annual leave plus Bank Holidays, Up to 8% Pension Matching, Life Insurance, On-site Parking, Employee Assistance Programme (EAP) Position Overview: This role focuses on the administration and upkeep of HR systems, primarily SAP, and involves producing routine reports for Divisional and Operational use, as well as creating specialized reports as needed. The ideal candidate will analyze data to spot trends, propose solutions to emerging issues, maintain accurate headcount records, and coordinate with the on-site staffing agency to meet employment needs. Additionally, this role supports other locations by providing necessary reports upon request. Essential Qualifications: A readiness to master various HR systems Strong analytical abilities with a focus on data accuracy Proficient IT skills, particularly in Microsoft Excel Main Duties: Execute regular and timely reports for the division according to set standards Provide management with daily, weekly, and monthly reports Generate specific reports upon request Maintain the integrity of HR system data Collaborate with the staffing agency to ensure staffing levels meet requirements Analyzedata to identify and address issues promptly Facilitate the adoption of system updates and changes Prepare the HR budget bi-annually Guarantee the consistency and accuracy of all reported data Utilize the Fullstepsystem for requisition processes Undertake additional projects as necessary INDH
Apr 18, 2024
Full time
HR Systems Administrator - up to £28,000 (Due to rural location you must be able to drive) Annual Salary Benefits: 25 days annual leave plus Bank Holidays, Up to 8% Pension Matching, Life Insurance, On-site Parking, Employee Assistance Programme (EAP) Position Overview: This role focuses on the administration and upkeep of HR systems, primarily SAP, and involves producing routine reports for Divisional and Operational use, as well as creating specialized reports as needed. The ideal candidate will analyze data to spot trends, propose solutions to emerging issues, maintain accurate headcount records, and coordinate with the on-site staffing agency to meet employment needs. Additionally, this role supports other locations by providing necessary reports upon request. Essential Qualifications: A readiness to master various HR systems Strong analytical abilities with a focus on data accuracy Proficient IT skills, particularly in Microsoft Excel Main Duties: Execute regular and timely reports for the division according to set standards Provide management with daily, weekly, and monthly reports Generate specific reports upon request Maintain the integrity of HR system data Collaborate with the staffing agency to ensure staffing levels meet requirements Analyzedata to identify and address issues promptly Facilitate the adoption of system updates and changes Prepare the HR budget bi-annually Guarantee the consistency and accuracy of all reported data Utilize the Fullstepsystem for requisition processes Undertake additional projects as necessary INDH
Systems Analyst (Aderant Systems) - 3 Month Contract (Part time) - Fully Remote Chapman Tate Associates is currently seeking a skilled Contract Systems Analyst to join our client, a distinguished Law Firm. This position will primarily focus on Aderant systems. If you are an experienced Systems Analyst with a strong background in Aderant systems and are passionate about providing exceptional technical support within a legal environment, we want to hear from you! Responsibilities: Collaborate with stakeholders to gather and analyse business requirements. Design, develop, and implement solutions within the Aderant systems environment. Provide technical support and troubleshooting for Aderant systems and related applications. Conduct system testing and participate in user acceptance testing (UAT). Assist with data migration, integration, and system upgrades. Document system configurations, processes, and procedures. Stay current with industry trends and best practices related to Aderant systems and legal technology. Requirements: Proven experience as a Systems Analyst, preferably within a legal environment. Expertise in Aderant systems is essential. Excellent analytical and problem-solving skills. Ability to communicate effectively with technical and non-technical stakeholders. Experience with data migration, integration, and system upgrades. Knowledge of legal industry processes and workflows is a plus. Proficiency in SQL, database management, and reporting tools is also a plus Relevant certifications (e.g., Aderant Expert, Aderant Administrator) are desirable. This position is ideal for a contract professional who has other engagements but can offer at least 2 days per week commitment to support our client with their Aderant systems. How to Apply: If you meet the above qualifications and are excited about this opportunity to contribute your expertise to a leading Law Firm, please apply and submit your CV via the link.
Apr 18, 2024
Full time
Systems Analyst (Aderant Systems) - 3 Month Contract (Part time) - Fully Remote Chapman Tate Associates is currently seeking a skilled Contract Systems Analyst to join our client, a distinguished Law Firm. This position will primarily focus on Aderant systems. If you are an experienced Systems Analyst with a strong background in Aderant systems and are passionate about providing exceptional technical support within a legal environment, we want to hear from you! Responsibilities: Collaborate with stakeholders to gather and analyse business requirements. Design, develop, and implement solutions within the Aderant systems environment. Provide technical support and troubleshooting for Aderant systems and related applications. Conduct system testing and participate in user acceptance testing (UAT). Assist with data migration, integration, and system upgrades. Document system configurations, processes, and procedures. Stay current with industry trends and best practices related to Aderant systems and legal technology. Requirements: Proven experience as a Systems Analyst, preferably within a legal environment. Expertise in Aderant systems is essential. Excellent analytical and problem-solving skills. Ability to communicate effectively with technical and non-technical stakeholders. Experience with data migration, integration, and system upgrades. Knowledge of legal industry processes and workflows is a plus. Proficiency in SQL, database management, and reporting tools is also a plus Relevant certifications (e.g., Aderant Expert, Aderant Administrator) are desirable. This position is ideal for a contract professional who has other engagements but can offer at least 2 days per week commitment to support our client with their Aderant systems. How to Apply: If you meet the above qualifications and are excited about this opportunity to contribute your expertise to a leading Law Firm, please apply and submit your CV via the link.
Scout Recruiting is now working with a business, local to Stamford, to recruit for an IT Desktop Support/Technician/Administrator. You will play a critical role in providing technical assistance and support to end-users within the organisation ensuring they can work efficiently and effectively with minimal disruptions. Your primary responsibility will be to ensure the smooth operation of computer systems, software, and hardware by resolving technical issues and providing timely support. You will be the first point of contact for all IT related inquiries and will be responsible for troubleshooting, diagnosing, and resolving a wide range of technical problems. This is a permanent Monday to Friday full time role. Salary up to £25,000 with additional non salaried benefits on top. Supporting employees based within the UK Office and overseas, working closely with the IT Team in the American HQ. With the support of the onsite IT Manager, you will be required to resolve internal issues via phone, email, and remote support. Key Responsibilities Resolving End User Issues Setting up new computers Creating new users Resetting passwords Tracking Issues Desk-side Support Documentation Helpdesk Ticketing using Dell KACE System Hardware Setup & Breakdown Imaging Computers Software Installation Key Skills IT Support desk/First Tier Support experience Good IT qualifications Background troubleshooting Windows 10 / 11 Desktop Operating systems Basic networking (TCP/IP, DNS, routers, switches, firewalls, VPN, Wireless technologies) knowledge Can confidently fix hardware breaks. Hyper-V/VM Ware understanding Strong problem solving skills Great customer service skillset Short listing will start week immediately.This role is ideal if you live in the location of Stamford, Bourne, Grantham, South Witham, Peterborough, Colsterworth, Melton Mowbray, Oakham and the surrounding areas.
Apr 18, 2024
Full time
Scout Recruiting is now working with a business, local to Stamford, to recruit for an IT Desktop Support/Technician/Administrator. You will play a critical role in providing technical assistance and support to end-users within the organisation ensuring they can work efficiently and effectively with minimal disruptions. Your primary responsibility will be to ensure the smooth operation of computer systems, software, and hardware by resolving technical issues and providing timely support. You will be the first point of contact for all IT related inquiries and will be responsible for troubleshooting, diagnosing, and resolving a wide range of technical problems. This is a permanent Monday to Friday full time role. Salary up to £25,000 with additional non salaried benefits on top. Supporting employees based within the UK Office and overseas, working closely with the IT Team in the American HQ. With the support of the onsite IT Manager, you will be required to resolve internal issues via phone, email, and remote support. Key Responsibilities Resolving End User Issues Setting up new computers Creating new users Resetting passwords Tracking Issues Desk-side Support Documentation Helpdesk Ticketing using Dell KACE System Hardware Setup & Breakdown Imaging Computers Software Installation Key Skills IT Support desk/First Tier Support experience Good IT qualifications Background troubleshooting Windows 10 / 11 Desktop Operating systems Basic networking (TCP/IP, DNS, routers, switches, firewalls, VPN, Wireless technologies) knowledge Can confidently fix hardware breaks. Hyper-V/VM Ware understanding Strong problem solving skills Great customer service skillset Short listing will start week immediately.This role is ideal if you live in the location of Stamford, Bourne, Grantham, South Witham, Peterborough, Colsterworth, Melton Mowbray, Oakham and the surrounding areas.
Infrastructure Solutions Specialist - Cambridge As an Infrastructure Solutions Specialist, you will play a pivotal role in ensuring the smooth daily operation of our client's businesses by accurately and efficiently meeting their client's requirements. You will act as a technical lead, designing technical solutions, delivering projects, and fulfilling service requests using your extensive technical knowledge and experience. Responsibilities: Work as a technically experienced and knowledgeable member of the Infrastructure Team. Provide prompt, accurate, and consistent communication to colleagues and clients. Assess and comprehensively document current systems and infrastructure. Investigate, diagnose, and resolve technical incidents, escalating appropriately within the team for collaboration where necessary. Guide and support colleagues through mentoring, coaching, and documentation creation. Continuously improve knowledge across various software and hardware technologies. Liaise with third-party support for ticket resolution as appropriate. Collaborate with our Sales team to propose improvements to client infrastructures/systems. Proactively research new IT technologies for innovation and best practices. Travel to client sites across the UK to lead technical installation, implementation, and delivery of projects. Essential Criteria: Education/Qualifications: Relevant IT qualification (e.g., NVQ, Diploma, or Degree). MCSA Windows Server 2016-22 or equivalent. MTA: Networking, Security, and Windows Server Administrator Fundamental. Microsoft Certified: Azure Fundamentals. Desirable Criteria: Microsoft 365 Certified: Modern Desktop Administrator Associate. Microsoft 365 Certified: Fundamentals or equivalent. Microsoft Exchange qualifications. Experience/Skills: Working knowledge of various IT systems, including Windows Server, Windows Desktop, Microsoft Exchange, Remote Desktop Services, and Active Directory & Windows Operating Systems. Strong understanding of IT Networking principles. Experience managing Firewall technologies, virtualization technologies, and cloud technologies. Proficiency in Microsoft 365 technologies, backup/disaster recovery solutions, and Endpoint Security and Management. Previous experience working with a variety of clients across multiple industries. Ability to make decisions, prioritize, and proactively problem-solve. Understanding of GDPR principles and Cyber Security. Holder of a full, clean driving license. Interested? Please Click Apply Now! Infrastructure Solutions Specialist - Cambridge
Apr 18, 2024
Full time
Infrastructure Solutions Specialist - Cambridge As an Infrastructure Solutions Specialist, you will play a pivotal role in ensuring the smooth daily operation of our client's businesses by accurately and efficiently meeting their client's requirements. You will act as a technical lead, designing technical solutions, delivering projects, and fulfilling service requests using your extensive technical knowledge and experience. Responsibilities: Work as a technically experienced and knowledgeable member of the Infrastructure Team. Provide prompt, accurate, and consistent communication to colleagues and clients. Assess and comprehensively document current systems and infrastructure. Investigate, diagnose, and resolve technical incidents, escalating appropriately within the team for collaboration where necessary. Guide and support colleagues through mentoring, coaching, and documentation creation. Continuously improve knowledge across various software and hardware technologies. Liaise with third-party support for ticket resolution as appropriate. Collaborate with our Sales team to propose improvements to client infrastructures/systems. Proactively research new IT technologies for innovation and best practices. Travel to client sites across the UK to lead technical installation, implementation, and delivery of projects. Essential Criteria: Education/Qualifications: Relevant IT qualification (e.g., NVQ, Diploma, or Degree). MCSA Windows Server 2016-22 or equivalent. MTA: Networking, Security, and Windows Server Administrator Fundamental. Microsoft Certified: Azure Fundamentals. Desirable Criteria: Microsoft 365 Certified: Modern Desktop Administrator Associate. Microsoft 365 Certified: Fundamentals or equivalent. Microsoft Exchange qualifications. Experience/Skills: Working knowledge of various IT systems, including Windows Server, Windows Desktop, Microsoft Exchange, Remote Desktop Services, and Active Directory & Windows Operating Systems. Strong understanding of IT Networking principles. Experience managing Firewall technologies, virtualization technologies, and cloud technologies. Proficiency in Microsoft 365 technologies, backup/disaster recovery solutions, and Endpoint Security and Management. Previous experience working with a variety of clients across multiple industries. Ability to make decisions, prioritize, and proactively problem-solve. Understanding of GDPR principles and Cyber Security. Holder of a full, clean driving license. Interested? Please Click Apply Now! Infrastructure Solutions Specialist - Cambridge
Junior Cloud Engineer Remote Working On behalf of our growing client, we are recruiting for an enthusiastic Cloud Engineer. As Cloud Engineer, you will be collaborating with a talented, experienced team, providing best-in-class solutions for complex problems with the opportunity to work on the most cutting-edge technology platforms and tools available. The Junior Cloud Engineer will be responsible for: Work with the solution architects to deploy and support solutions for our client and their customers Establish credibility and build relationships within the group and customer engineers to provide high levels of support Participate in architectural discussions to build confidence and ensure support is represented in development roadmaps Hands-on support and utilisation of our client's platform Support the O365 dev team in Setup, Configuration, Documentation and Handover project tasks. Maintain up-to-date system documentation in Jira/Confluence Assist Dev team with software patch regime testing, scheduling, and implementation Customer obsession with monitoring and stability, towards the objective of zero customers, raised tickets. The Cloud Engineer will have the following: Experience in working with MS SharePoint and MS Teams as a user or administrator Experience in administering MS Exchange Mailboxes and Outlook Groups Experience in administering an Azure AD tenancy for organisations of at least 100 users Good working knowledge of MS Office productivity suite. Excellent written and verbal communication skills. Experience supporting solutions built on AWS/Azure/On-Premise Benefits: Flexible working hours Career progression Remote working with occasional requirement to travel to their Warrington Office How to Apply if You re Interested in this Job: If this sounds like your perfect role, click Apply without delay! Junior Cloud Engineer Remote Working
Apr 18, 2024
Full time
Junior Cloud Engineer Remote Working On behalf of our growing client, we are recruiting for an enthusiastic Cloud Engineer. As Cloud Engineer, you will be collaborating with a talented, experienced team, providing best-in-class solutions for complex problems with the opportunity to work on the most cutting-edge technology platforms and tools available. The Junior Cloud Engineer will be responsible for: Work with the solution architects to deploy and support solutions for our client and their customers Establish credibility and build relationships within the group and customer engineers to provide high levels of support Participate in architectural discussions to build confidence and ensure support is represented in development roadmaps Hands-on support and utilisation of our client's platform Support the O365 dev team in Setup, Configuration, Documentation and Handover project tasks. Maintain up-to-date system documentation in Jira/Confluence Assist Dev team with software patch regime testing, scheduling, and implementation Customer obsession with monitoring and stability, towards the objective of zero customers, raised tickets. The Cloud Engineer will have the following: Experience in working with MS SharePoint and MS Teams as a user or administrator Experience in administering MS Exchange Mailboxes and Outlook Groups Experience in administering an Azure AD tenancy for organisations of at least 100 users Good working knowledge of MS Office productivity suite. Excellent written and verbal communication skills. Experience supporting solutions built on AWS/Azure/On-Premise Benefits: Flexible working hours Career progression Remote working with occasional requirement to travel to their Warrington Office How to Apply if You re Interested in this Job: If this sounds like your perfect role, click Apply without delay! Junior Cloud Engineer Remote Working
Job Title: Senior IT Analyst Sector: Financial Services Location: Central London & Hybrid Job Type: Full-Time Are you a skilled and experienced IT professional with a passion for providing exceptional support across various IT environments? We are seeking a highly motivated IT Support Administrator to join our dynamic team. As a key member of our IT department, you will play a crucial role in ensuring the seamless operation of our IT systems and infrastructure. Key Responsibilities: Provide 1st to 3rd line support for desktop users. Proficient in Windows 10/11 & MacOS troubleshooting and issue resolution. Administer and support Office 365 applications. Possess hands-on experience in SQL Server administration. Administer & support resources in AWS & Azure Manage and troubleshoot Exchange Online email services. Support and maintain Microsoft Teams for effective communication and collaboration. Experience with SharePoint administration. Monitor and optimize database performance. Assist with asset management Experience & Qualifications: SQL Server administration experience is essential. Minimum of 4 years in IT support Proven experience in providing IT support across different levels. Strong proficiency in desktop support, specifically with Windows 10 and Windows 11. In-depth knowledge of Office 365 and Exchange Online administration. Experience with Microsoft Teams and SharePoint. Excellent troubleshooting skills and problem-solving abilities. Effective communication skills to interact with end-users and team members. Benefits: Competitive salary - Up To 45,000 Starting Salary Health, dental, and vision insurance. Opportunities for professional development and training. Dynamic and collaborative work environment. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 18, 2024
Full time
Job Title: Senior IT Analyst Sector: Financial Services Location: Central London & Hybrid Job Type: Full-Time Are you a skilled and experienced IT professional with a passion for providing exceptional support across various IT environments? We are seeking a highly motivated IT Support Administrator to join our dynamic team. As a key member of our IT department, you will play a crucial role in ensuring the seamless operation of our IT systems and infrastructure. Key Responsibilities: Provide 1st to 3rd line support for desktop users. Proficient in Windows 10/11 & MacOS troubleshooting and issue resolution. Administer and support Office 365 applications. Possess hands-on experience in SQL Server administration. Administer & support resources in AWS & Azure Manage and troubleshoot Exchange Online email services. Support and maintain Microsoft Teams for effective communication and collaboration. Experience with SharePoint administration. Monitor and optimize database performance. Assist with asset management Experience & Qualifications: SQL Server administration experience is essential. Minimum of 4 years in IT support Proven experience in providing IT support across different levels. Strong proficiency in desktop support, specifically with Windows 10 and Windows 11. In-depth knowledge of Office 365 and Exchange Online administration. Experience with Microsoft Teams and SharePoint. Excellent troubleshooting skills and problem-solving abilities. Effective communication skills to interact with end-users and team members. Benefits: Competitive salary - Up To 45,000 Starting Salary Health, dental, and vision insurance. Opportunities for professional development and training. Dynamic and collaborative work environment. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Tamsin Wheatcroft Property and Financial Services Recruitment
Norwich, Norfolk
Job Reference: J-0275 Job Title: Lettings Administrator Job Location: Norwich Salary: £22,500- £25,000 Days / Hours: Monday- Friday- 9:00- 17:30 Company Overview: Join a thriving and leading estate and lettings agency with multiple branches, dedicated to delivering outstanding service in the property market. With a reputation for excellence, they are seeking a detail-oriented and organised individual to join the team as a Lettings Administrator. This role is crucial to the smooth operation of the lettings process. Position Overview: As a Lettings Administrator, you will be responsible for managing the administrative aspects of the lettings process, ensuring efficiency and compliance with company policies. Your role will involve typing up inspection reports, negotiating and producing tenancy agreements, organising property inspections, and generating detailed reports. Responsibilities: Administrative Duties: Maintain accurate and up-to-date records of all lettings transactions. Process relevant documentation, including tenancy agreements, references, and legal paperwork. Provide administrative support to the lettings team as needed. Property Inspections: Organise regular property inspections and coordinate with tenants and landlords. Document property conditions and report findings to relevant stakeholders. Address and resolve any maintenance issues or concerns identified during inspections. Reporting: Generate comprehensive reports on lettings activities, including rental arrears, property conditions, and lease expirations. Present reports to management and relevant teams, offering insights and recommendations. Lease Negotiations: Collaborate with prospective tenants to negotiate and finalise lease agreements. Ensure all legal and contractual obligations are met during the negotiation process. Communicate terms and conditions clearly to both tenants and landlords. Qualifications: Previous experience in a similar property administrative role, essential. Strong organisational and time-management skills with acute attention to detail. Familiarity with relevant legal and regulatory requirements in the property sector would be a bonus. Proficient in using office software and property management systems.
Apr 18, 2024
Full time
Job Reference: J-0275 Job Title: Lettings Administrator Job Location: Norwich Salary: £22,500- £25,000 Days / Hours: Monday- Friday- 9:00- 17:30 Company Overview: Join a thriving and leading estate and lettings agency with multiple branches, dedicated to delivering outstanding service in the property market. With a reputation for excellence, they are seeking a detail-oriented and organised individual to join the team as a Lettings Administrator. This role is crucial to the smooth operation of the lettings process. Position Overview: As a Lettings Administrator, you will be responsible for managing the administrative aspects of the lettings process, ensuring efficiency and compliance with company policies. Your role will involve typing up inspection reports, negotiating and producing tenancy agreements, organising property inspections, and generating detailed reports. Responsibilities: Administrative Duties: Maintain accurate and up-to-date records of all lettings transactions. Process relevant documentation, including tenancy agreements, references, and legal paperwork. Provide administrative support to the lettings team as needed. Property Inspections: Organise regular property inspections and coordinate with tenants and landlords. Document property conditions and report findings to relevant stakeholders. Address and resolve any maintenance issues or concerns identified during inspections. Reporting: Generate comprehensive reports on lettings activities, including rental arrears, property conditions, and lease expirations. Present reports to management and relevant teams, offering insights and recommendations. Lease Negotiations: Collaborate with prospective tenants to negotiate and finalise lease agreements. Ensure all legal and contractual obligations are met during the negotiation process. Communicate terms and conditions clearly to both tenants and landlords. Qualifications: Previous experience in a similar property administrative role, essential. Strong organisational and time-management skills with acute attention to detail. Familiarity with relevant legal and regulatory requirements in the property sector would be a bonus. Proficient in using office software and property management systems.
IT Engineer Nottingham £40,000 to £45,000 + Great Benefits Package Excellent opportunity for an IT Support Engineer with experience of computer networks and systems maintenance to join one of the largest manufacturers in the Midlands, in a stable, varied, and interesting role. This company are market leaders across several fields and with that are financially strong and stable. They are going through huge growth, and are looking for a Systems Administrator with IT Support skills to join their team. In this varied role, you will provide IT technical support through the design, implementation and administration of the company's computer network systems and offer general IT support to users. This is a site-based role in Nottingham. You will provide support as the only IT Engineer on site. The ideal candidate will have previous experience in IT Support and Systems Administrator roles. Any experience working for a manufacturing or engineering company is beneficial. This is a fantastic opportunity to join a growing, market leading company in a varied, stable, and interesting role. The Role: Site based in Nottingham, Monday to Friday (flexibility in working hours is desirable) The only IT Support Engineer on site, varied role working on your own Installing and configuring devices Diagnosing and trouble-shooting problems Control access to and keeping the network running smoothly General IT Support Systems maintenance The Person: IT Support Engineer or Systems Administrator experience Experience of computer networks and systems maintenance Experience of hardware fault diagnosis & repair Experience of software installation and troubleshooting Experience of server management (Windows server OS) Experience of VMware management, LAN Networking, Backup technologies (Veeam preferred)
Apr 18, 2024
Full time
IT Engineer Nottingham £40,000 to £45,000 + Great Benefits Package Excellent opportunity for an IT Support Engineer with experience of computer networks and systems maintenance to join one of the largest manufacturers in the Midlands, in a stable, varied, and interesting role. This company are market leaders across several fields and with that are financially strong and stable. They are going through huge growth, and are looking for a Systems Administrator with IT Support skills to join their team. In this varied role, you will provide IT technical support through the design, implementation and administration of the company's computer network systems and offer general IT support to users. This is a site-based role in Nottingham. You will provide support as the only IT Engineer on site. The ideal candidate will have previous experience in IT Support and Systems Administrator roles. Any experience working for a manufacturing or engineering company is beneficial. This is a fantastic opportunity to join a growing, market leading company in a varied, stable, and interesting role. The Role: Site based in Nottingham, Monday to Friday (flexibility in working hours is desirable) The only IT Support Engineer on site, varied role working on your own Installing and configuring devices Diagnosing and trouble-shooting problems Control access to and keeping the network running smoothly General IT Support Systems maintenance The Person: IT Support Engineer or Systems Administrator experience Experience of computer networks and systems maintenance Experience of hardware fault diagnosis & repair Experience of software installation and troubleshooting Experience of server management (Windows server OS) Experience of VMware management, LAN Networking, Backup technologies (Veeam preferred)
IT Engineer Nottingham 40,000 to 45,000 + Great Benefits Package Excellent opportunity for an IT Support Engineer with experience of computer networks and systems maintenance to join one of the largest manufacturers in the Midlands, in a stable, varied, and interesting role. This company are market leaders across several fields and with that are financially strong and stable. They are going through huge growth, and are looking for a Systems Administrator with IT Support skills to join their team. In this varied role, you will provide IT technical support through the design, implementation and administration of the company's computer network systems and offer general IT support to users. This is a site-based role in Nottingham. You will provide support as the only IT Engineer on site. The ideal candidate will have previous experience in IT Support and Systems Administrator roles. Any experience working for a manufacturing or engineering company is beneficial. This is a fantastic opportunity to join a growing, market leading company in a varied, stable, and interesting role. The Role: Site based in Nottingham, Monday to Friday (flexibility in working hours is desirable) The only IT Support Engineer on site, varied role working on your own Installing and configuring devices Diagnosing and trouble-shooting problems Control access to and keeping the network running smoothly General IT Support Systems maintenance The Person: IT Support Engineer or Systems Administrator experience Experience of computer networks and systems maintenance Experience of hardware fault diagnosis & repair Experience of software installation and troubleshooting Experience of server management (Windows server OS) Experience of VMware management, LAN Networking, Backup technologies (Veeam preferred)
Apr 18, 2024
Full time
IT Engineer Nottingham 40,000 to 45,000 + Great Benefits Package Excellent opportunity for an IT Support Engineer with experience of computer networks and systems maintenance to join one of the largest manufacturers in the Midlands, in a stable, varied, and interesting role. This company are market leaders across several fields and with that are financially strong and stable. They are going through huge growth, and are looking for a Systems Administrator with IT Support skills to join their team. In this varied role, you will provide IT technical support through the design, implementation and administration of the company's computer network systems and offer general IT support to users. This is a site-based role in Nottingham. You will provide support as the only IT Engineer on site. The ideal candidate will have previous experience in IT Support and Systems Administrator roles. Any experience working for a manufacturing or engineering company is beneficial. This is a fantastic opportunity to join a growing, market leading company in a varied, stable, and interesting role. The Role: Site based in Nottingham, Monday to Friday (flexibility in working hours is desirable) The only IT Support Engineer on site, varied role working on your own Installing and configuring devices Diagnosing and trouble-shooting problems Control access to and keeping the network running smoothly General IT Support Systems maintenance The Person: IT Support Engineer or Systems Administrator experience Experience of computer networks and systems maintenance Experience of hardware fault diagnosis & repair Experience of software installation and troubleshooting Experience of server management (Windows server OS) Experience of VMware management, LAN Networking, Backup technologies (Veeam preferred)
Maintenance Administrator London, NW9 £30,000 + Pension + Parking A strong Administration professional is required for this Administration position which is both interesting and varied. Some of your duties will include: - Preparing and setting up new client maintenance contracts on the computer system - Ensuring that all client contracts are accurate and compliant - Reviewing existing contracts and sending renewals to clients when appropriate - Providing quotations for clients for maintenance requirements requested - Co-ordinating maintenance orders and allocating jobs to the service team - Raising client invoices for work that has been completed in a timely manner Regrettably, we are not able to respond to job applicants who are not shortlisted. For new job alerts follow us on Twitter Instagram - BurtonBoltonRose, Facebook - Burton Bolton & Rose and LinkedIn - Burton Bolton & Rose
Apr 18, 2024
Full time
Maintenance Administrator London, NW9 £30,000 + Pension + Parking A strong Administration professional is required for this Administration position which is both interesting and varied. Some of your duties will include: - Preparing and setting up new client maintenance contracts on the computer system - Ensuring that all client contracts are accurate and compliant - Reviewing existing contracts and sending renewals to clients when appropriate - Providing quotations for clients for maintenance requirements requested - Co-ordinating maintenance orders and allocating jobs to the service team - Raising client invoices for work that has been completed in a timely manner Regrettably, we are not able to respond to job applicants who are not shortlisted. For new job alerts follow us on Twitter Instagram - BurtonBoltonRose, Facebook - Burton Bolton & Rose and LinkedIn - Burton Bolton & Rose
Are you an experienced Application Support Analyst or Systems Administrator? Do you have specific experience of supporting a property management application or Dynamics 365? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for an Application Support Analyst to add their expertise a team of application support specialists for a social enterprise offering you the opportunity to make a difference and take responsibility as part of modern environment championing continual improvement. The purpose of the role will be to provide application support, development, and maintenance, including help desk support, handling telephone queries & desk side support. You will be positive and customer satisfaction driven in the provision of help desk services over ticket and call, measuring quality, resolutions, and timing. You will also be involved in ad hoc project work, the investigation & root cause analysis of underlying system issues, as well as helping with systems configuration, data conversion and testing where necessary. Must Have Experience providing at least second line support/systems administration on software applications. Incident and problems management. Experience of supporting Microsoft Dynamics 365 or a property management application such as Civica Cx, NEC Housing, MRI Housing, Capita ONE/OPENHousing, Aareon QL, MIS ActiveH, or similar. Office 365 applications Experience working in an ITIL environment. Nice to Have SQL scripting or querying SharePoint Information/Application Security ITIL v3 certification Azure As an individual you will be analytical with excellent critical thinking skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers. The role is hybrid, predominantly home-based, with travel to the office in Manchester twice a week. Alongside a competitive salary you will receive a solid benefits package that includes excellent pension, leave entitlement, as well as training, and professional development opportunities. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Apr 18, 2024
Full time
Are you an experienced Application Support Analyst or Systems Administrator? Do you have specific experience of supporting a property management application or Dynamics 365? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for an Application Support Analyst to add their expertise a team of application support specialists for a social enterprise offering you the opportunity to make a difference and take responsibility as part of modern environment championing continual improvement. The purpose of the role will be to provide application support, development, and maintenance, including help desk support, handling telephone queries & desk side support. You will be positive and customer satisfaction driven in the provision of help desk services over ticket and call, measuring quality, resolutions, and timing. You will also be involved in ad hoc project work, the investigation & root cause analysis of underlying system issues, as well as helping with systems configuration, data conversion and testing where necessary. Must Have Experience providing at least second line support/systems administration on software applications. Incident and problems management. Experience of supporting Microsoft Dynamics 365 or a property management application such as Civica Cx, NEC Housing, MRI Housing, Capita ONE/OPENHousing, Aareon QL, MIS ActiveH, or similar. Office 365 applications Experience working in an ITIL environment. Nice to Have SQL scripting or querying SharePoint Information/Application Security ITIL v3 certification Azure As an individual you will be analytical with excellent critical thinking skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers. The role is hybrid, predominantly home-based, with travel to the office in Manchester twice a week. Alongside a competitive salary you will receive a solid benefits package that includes excellent pension, leave entitlement, as well as training, and professional development opportunities. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Salesforce Administrator - £35-40k To play a key role in optimizing the Salesforce platform. To be responsible for the day-to-day configuration, maintenance, support, and improvement of the Salesforce instance. To collaborate closely with key stakeholders across different departments to understand their needs and implement solutions that align with business objectives. The ideal candidate will have a solid understanding of Salesforce best practices, excellent problem-solving skills, and a proactive approach to driving continuous improvement. Key Responsibilities:-Administer and configure Salesforce to support business processes and workflows. Customize Salesforce fields, page layouts, record types, reports, and dashboards to meet user requirements. Manage user accounts, profiles, roles, permissions, and security settings. Maintain data integrity by performing regular data cleansing and deduplication activities. Assist in the integration of Salesforce with other systems and applications. Provide ongoing support and troubleshooting for existing Salesforce implementations. Perform unit testing, integration testing, and user acceptance testing for developed solutions. Collaborate with stakeholders to gather requirements and translate them into actionable solutions. Stay current with Salesforce updates, new features, and best practices. Document system configurations, processes, and procedures Experience and Skills:- A minimum of 2 years hands-on experience as a Salesforce Administrator. Proficient in Salesforce configuration, customization, and administration. A strong understanding of Salesforce data model, security model, and sharing rules. Experience with Salesforce Lightning Experience would be a distinct advantage. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Strong analytical and problem-solving abilities. Self-motivated with a proactive and results-oriented attitude. Ability to work independently and manage multiple priorities in a fast-paced environment. The ideal candidate will have a solid understanding of Salesforce best practices, excellent problem-solving skills, and a proactive approach to driving continuous improvement. Flexible and reliable with a strong work ethic. Mayflower is acting as an Employment Agency in relation to this vacancy.
Apr 18, 2024
Full time
Salesforce Administrator - £35-40k To play a key role in optimizing the Salesforce platform. To be responsible for the day-to-day configuration, maintenance, support, and improvement of the Salesforce instance. To collaborate closely with key stakeholders across different departments to understand their needs and implement solutions that align with business objectives. The ideal candidate will have a solid understanding of Salesforce best practices, excellent problem-solving skills, and a proactive approach to driving continuous improvement. Key Responsibilities:-Administer and configure Salesforce to support business processes and workflows. Customize Salesforce fields, page layouts, record types, reports, and dashboards to meet user requirements. Manage user accounts, profiles, roles, permissions, and security settings. Maintain data integrity by performing regular data cleansing and deduplication activities. Assist in the integration of Salesforce with other systems and applications. Provide ongoing support and troubleshooting for existing Salesforce implementations. Perform unit testing, integration testing, and user acceptance testing for developed solutions. Collaborate with stakeholders to gather requirements and translate them into actionable solutions. Stay current with Salesforce updates, new features, and best practices. Document system configurations, processes, and procedures Experience and Skills:- A minimum of 2 years hands-on experience as a Salesforce Administrator. Proficient in Salesforce configuration, customization, and administration. A strong understanding of Salesforce data model, security model, and sharing rules. Experience with Salesforce Lightning Experience would be a distinct advantage. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Strong analytical and problem-solving abilities. Self-motivated with a proactive and results-oriented attitude. Ability to work independently and manage multiple priorities in a fast-paced environment. The ideal candidate will have a solid understanding of Salesforce best practices, excellent problem-solving skills, and a proactive approach to driving continuous improvement. Flexible and reliable with a strong work ethic. Mayflower is acting as an Employment Agency in relation to this vacancy.
Azure Cloud Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced Azure Cloud Engineer to join a growing team of talented Cloud Engineers providing high level support and project delivery for a large customer base. Please note this is a fully remote role and you must be eligible to gain security clearance (do not need to hold currently). The Role As a Azure Cloud Engineer you will support the cloud infrastructure used to deliver cloud hosted managed services to customers. You will have a high customer focus being actively involved in the support and development of the service including: the resolution of support cases, live service monitoring and maintenance, new service provision and continuous improvement projects. You will provide high quality operational and technical support to customers and will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. The Responsibilities Provide L3/L4 analytical incident management and resolution alongside project-based deliverables Contribute to the planning of application / infrastructure releases and configuration changes Resolve support requests from customers by phone, email and online making use of the call logging system Interact with key internal stakeholders and external third-party vendors to troubleshoot and resolve complex problems Provide input to administering and maintaining all production and development environments Create detailed technical and procedural documentation (e.g. architecture, configuration and setup) Design appropriate metrics for reporting on key performance and quality indicators, particularly in terms of in-depth trend analysis Service transition and complete Operational Acceptance (OA) of new customer services Implementation and delivery of Microsoft Azure projects The Requirements Extensive experience of Microsoft Azure and its relevant build, deployment, automation, networking, and security technologies in cloud and hybrid environments. Microsoft Azure certifications: AZ-103/104 - Azure Administrator Good operational experience supporting Microsoft public cloud technologies and services at an enterprise level (multi-tenant) with in-depth knowledge of the following: Azure Active Directory (RBAC and IAM) Azure Networking Azure Storage Azure Monitor and Log Analytics Azure Security Center Demonstrable career operational experience from one of the following areas: Server Infrastructure Engineering (Virtualisation / Windows / Linux). Office / Microsoft 365 Administration. Network Engineering. DevOps (CI/CD, pipelines and Infrastructure as Code) In-depth knowledge of a scripting language (PowerShell, Bash, Azure Cli) Bright attitude and a deep desire to learn Experience with helpdesk IT Service Management Tools (e.g. BMC Remedy / Service Now). If you are looking for an exciting new challenge to join a leading cloud team team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Apr 18, 2024
Full time
Azure Cloud Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced Azure Cloud Engineer to join a growing team of talented Cloud Engineers providing high level support and project delivery for a large customer base. Please note this is a fully remote role and you must be eligible to gain security clearance (do not need to hold currently). The Role As a Azure Cloud Engineer you will support the cloud infrastructure used to deliver cloud hosted managed services to customers. You will have a high customer focus being actively involved in the support and development of the service including: the resolution of support cases, live service monitoring and maintenance, new service provision and continuous improvement projects. You will provide high quality operational and technical support to customers and will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. The Responsibilities Provide L3/L4 analytical incident management and resolution alongside project-based deliverables Contribute to the planning of application / infrastructure releases and configuration changes Resolve support requests from customers by phone, email and online making use of the call logging system Interact with key internal stakeholders and external third-party vendors to troubleshoot and resolve complex problems Provide input to administering and maintaining all production and development environments Create detailed technical and procedural documentation (e.g. architecture, configuration and setup) Design appropriate metrics for reporting on key performance and quality indicators, particularly in terms of in-depth trend analysis Service transition and complete Operational Acceptance (OA) of new customer services Implementation and delivery of Microsoft Azure projects The Requirements Extensive experience of Microsoft Azure and its relevant build, deployment, automation, networking, and security technologies in cloud and hybrid environments. Microsoft Azure certifications: AZ-103/104 - Azure Administrator Good operational experience supporting Microsoft public cloud technologies and services at an enterprise level (multi-tenant) with in-depth knowledge of the following: Azure Active Directory (RBAC and IAM) Azure Networking Azure Storage Azure Monitor and Log Analytics Azure Security Center Demonstrable career operational experience from one of the following areas: Server Infrastructure Engineering (Virtualisation / Windows / Linux). Office / Microsoft 365 Administration. Network Engineering. DevOps (CI/CD, pipelines and Infrastructure as Code) In-depth knowledge of a scripting language (PowerShell, Bash, Azure Cli) Bright attitude and a deep desire to learn Experience with helpdesk IT Service Management Tools (e.g. BMC Remedy / Service Now). If you are looking for an exciting new challenge to join a leading cloud team team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.