Talk Staff Group Limited
Milton Keynes, Buckinghamshire
An exciting opportunity has arisen for a Field Service Engineer to work on both break-fix and preventative maintenance projects for some of the largest retail organisations across the UK. As a Field Service Engineer (EPOS / IT / Break-fix), you ll require the following essentials: Background of working within a break-fix engineer role ideally covering EPOS, Pin-Pads, Scanners, Printers, ATM or other electronic equipment Good understanding of how to identify and fix basic issues Great communication skills, to communicate with clients and colleagues alike This is a fantastic opportunity to join a financial and retail technology company to play a key role within the break-fix and repair of their clients equipment. This role is initially for 6 months, but is likely to continue based on client demands. As part of this role, it is essential that you Are able to undergo and pass a BS7858 vetting Level 5, includes Scottish Disclosure and Credit Check Have a Driving Licence (Manual) with a maximum of 6 points As part of the Field Service Engineer (EPOS / IT / Break-fix) role, you ll also be: Travelling to various clients sites to complete installations Adhering to company policies and procedures Highly motivated and customer focused Confident to drive company vehicle As part of this role you will be provided with a van, fuel card, smartphone, laptop and on the job training, everything you need to be successful in this role. Rates Standard day rate of £134.46 per day via an Umbrella company Any overtime (more than 10 hours a day inclusive of travel and 1 hour break) is paid at £20.96 per hour Monday - Saturday, Sunday rate £27.95 per hour On call rate £2.00 per hour with Sunday increase £3.00 per + relevant overtime rate per hour if called out Potential of further contract work in the future, permanent roles may be offered following a successful period of contracting Shift Pattern 5 days from 7, day work with a standard day between 8am - 6pm including travel time and 1 hour break No restriction of number of sites per day Consistency of work - 5 days per week Monday - Sunday (can be weekends) You will be required to complete On Call 1 in 3 weeks (for a full week, 7 days, 24/7 call out) additional payment will be made for on call Over time rates shall be paid when working over a 10 hour day inclusive of travel Expenses and van provided, along with a fuel card and travel expenses. Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an employment business in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)
Apr 18, 2024
Contractor
An exciting opportunity has arisen for a Field Service Engineer to work on both break-fix and preventative maintenance projects for some of the largest retail organisations across the UK. As a Field Service Engineer (EPOS / IT / Break-fix), you ll require the following essentials: Background of working within a break-fix engineer role ideally covering EPOS, Pin-Pads, Scanners, Printers, ATM or other electronic equipment Good understanding of how to identify and fix basic issues Great communication skills, to communicate with clients and colleagues alike This is a fantastic opportunity to join a financial and retail technology company to play a key role within the break-fix and repair of their clients equipment. This role is initially for 6 months, but is likely to continue based on client demands. As part of this role, it is essential that you Are able to undergo and pass a BS7858 vetting Level 5, includes Scottish Disclosure and Credit Check Have a Driving Licence (Manual) with a maximum of 6 points As part of the Field Service Engineer (EPOS / IT / Break-fix) role, you ll also be: Travelling to various clients sites to complete installations Adhering to company policies and procedures Highly motivated and customer focused Confident to drive company vehicle As part of this role you will be provided with a van, fuel card, smartphone, laptop and on the job training, everything you need to be successful in this role. Rates Standard day rate of £134.46 per day via an Umbrella company Any overtime (more than 10 hours a day inclusive of travel and 1 hour break) is paid at £20.96 per hour Monday - Saturday, Sunday rate £27.95 per hour On call rate £2.00 per hour with Sunday increase £3.00 per + relevant overtime rate per hour if called out Potential of further contract work in the future, permanent roles may be offered following a successful period of contracting Shift Pattern 5 days from 7, day work with a standard day between 8am - 6pm including travel time and 1 hour break No restriction of number of sites per day Consistency of work - 5 days per week Monday - Sunday (can be weekends) You will be required to complete On Call 1 in 3 weeks (for a full week, 7 days, 24/7 call out) additional payment will be made for on call Over time rates shall be paid when working over a 10 hour day inclusive of travel Expenses and van provided, along with a fuel card and travel expenses. Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an employment business in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)
Service Desk Support / 1st, 2nd Line / Contract / Warrington An urgent requirement for a IT support Engineer has become available with a retail organisation based in Warrington. This will be an initial 6 months and will require someone on-site for at least 3 or 4 days per week. Responsibilities: Responsible for providing support for all IT services in line with agreed Service Level Agreements Processing and coordinating timely responses to tickets and keeping customers appraised of progress to achieve resolution within agreed service levels Provide desk-side support to all employees in the Support Operations Centre Ensuring all tickets are logged and data captured in full and correctly Troubleshooting IT related issues from software to hardware, such as mobile phones, desk phones, laptops, PCs and printers Create a positive impression of the Service Desk by building a rapport with customers, focusing on business needs and delivering best possible customer service This role will move quickly and requires you to be available to start within 2 weeks. Interviews can be arranged immediately. Please apply with your CV via the link below or email me (Joss. co. uk) Service Desk Support / 1st, 2nd Line / Contract / Warrington Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
Apr 18, 2024
Full time
Service Desk Support / 1st, 2nd Line / Contract / Warrington An urgent requirement for a IT support Engineer has become available with a retail organisation based in Warrington. This will be an initial 6 months and will require someone on-site for at least 3 or 4 days per week. Responsibilities: Responsible for providing support for all IT services in line with agreed Service Level Agreements Processing and coordinating timely responses to tickets and keeping customers appraised of progress to achieve resolution within agreed service levels Provide desk-side support to all employees in the Support Operations Centre Ensuring all tickets are logged and data captured in full and correctly Troubleshooting IT related issues from software to hardware, such as mobile phones, desk phones, laptops, PCs and printers Create a positive impression of the Service Desk by building a rapport with customers, focusing on business needs and delivering best possible customer service This role will move quickly and requires you to be available to start within 2 weeks. Interviews can be arranged immediately. Please apply with your CV via the link below or email me (Joss. co. uk) Service Desk Support / 1st, 2nd Line / Contract / Warrington Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
1st/2nd Line Support Engineer My client, a Manufacturing company are looking for a 1st/2nd Line Support Engineer to welcome to their team based in Wellingborough. You will be tackling both 1st & 2nd Line tickets and occasionally travelling out to sites to provide in-person support. Location: Wellingborough Salary: up to £32,000 Key Responsibilities: Office 365 administration involving password resets, user licensing Mobile Device Management via Intune. Troubleshooting and fixing Printers Implementing a brand-new ERP System Technologies: Azure Windows Server Windows OS Office 365 Sharepoint Intune Networking Firewalls If this sounds like it could be for you, then please APPLY NOW or send your CV directly to Charles Roscoe at Allegiance Technology! Locations: Rothwell, Rushton, Desborough, Corby, Geddington, Burton Latimer, Thrapston, Wellingborough, Finedon, Market Harborough, Northampton, Rushden Key Words: 1st Line, First Line, 2nd Line, Second Line, IT Technician, ICT Technician, IT Engineer, IT Support Analyst, Service Desk Analyst, Helpdesk Analyst
Apr 18, 2024
Full time
1st/2nd Line Support Engineer My client, a Manufacturing company are looking for a 1st/2nd Line Support Engineer to welcome to their team based in Wellingborough. You will be tackling both 1st & 2nd Line tickets and occasionally travelling out to sites to provide in-person support. Location: Wellingborough Salary: up to £32,000 Key Responsibilities: Office 365 administration involving password resets, user licensing Mobile Device Management via Intune. Troubleshooting and fixing Printers Implementing a brand-new ERP System Technologies: Azure Windows Server Windows OS Office 365 Sharepoint Intune Networking Firewalls If this sounds like it could be for you, then please APPLY NOW or send your CV directly to Charles Roscoe at Allegiance Technology! Locations: Rothwell, Rushton, Desborough, Corby, Geddington, Burton Latimer, Thrapston, Wellingborough, Finedon, Market Harborough, Northampton, Rushden Key Words: 1st Line, First Line, 2nd Line, Second Line, IT Technician, ICT Technician, IT Engineer, IT Support Analyst, Service Desk Analyst, Helpdesk Analyst
IT Engineer - Project's Up to £28,000 Swansea, Wales - 4 Days a Week Driving License Needed An exciting role offering flexibility and development. In this role, you will ensure that projects are completed for clients under a timeline, support and install business applications, software packages, printers, network equipment and servers. Additionally will be responsible for existing and new 365 tenants following best practices. As well as the 4-day working week you will be provided opportunities for your continuous development with vendor certifications and Microsoft, and CompTIA certifications. Responsibilities: Keeping calm under pressure and maintaining excellent communication with stakeholders at all levels while taking ownership of and progressing projects. Ensuring that Projects are completed for our clients with a high level of customer service and within the original scope timelines. Onboarding of existing 365 tenants and review and remediation of any inherited issues and creation of new 365 tenants in accordance with best practice. Supporting the Support Desk Sales team to ensure clients have a positive everlasting relationship. Liaising with suppliers and third-party IT companies to gather important information required to complete Projects. Creating and providing handover document for Helpdesk. Expectations: Primary customer-facing point of contact, Project Engineers need to convey confidence and understanding whilst projects and dealing with any issues arising. Expected to be focused on the business requirements of the customer. Project tasks are to be kept up to date with work done to allow transfer of work between colleagues. Driving License - Mileage allowance or company car provided. For more information: Message or contact Adam McGlashan:
Apr 18, 2024
Full time
IT Engineer - Project's Up to £28,000 Swansea, Wales - 4 Days a Week Driving License Needed An exciting role offering flexibility and development. In this role, you will ensure that projects are completed for clients under a timeline, support and install business applications, software packages, printers, network equipment and servers. Additionally will be responsible for existing and new 365 tenants following best practices. As well as the 4-day working week you will be provided opportunities for your continuous development with vendor certifications and Microsoft, and CompTIA certifications. Responsibilities: Keeping calm under pressure and maintaining excellent communication with stakeholders at all levels while taking ownership of and progressing projects. Ensuring that Projects are completed for our clients with a high level of customer service and within the original scope timelines. Onboarding of existing 365 tenants and review and remediation of any inherited issues and creation of new 365 tenants in accordance with best practice. Supporting the Support Desk Sales team to ensure clients have a positive everlasting relationship. Liaising with suppliers and third-party IT companies to gather important information required to complete Projects. Creating and providing handover document for Helpdesk. Expectations: Primary customer-facing point of contact, Project Engineers need to convey confidence and understanding whilst projects and dealing with any issues arising. Expected to be focused on the business requirements of the customer. Project tasks are to be kept up to date with work done to allow transfer of work between colleagues. Driving License - Mileage allowance or company car provided. For more information: Message or contact Adam McGlashan:
Our client is looking for someone who is able to offer enhanced levels of technical support and who has the ability to scope and design networks. The role will look to expand with the business alongside their growth plan over the next 5 years. This is an ideal position for someone who is looking to make an impact and build a career within a growing environment, The successful candidate will join a Professional Services Team offering third level escalation support to their IT Helpdesk as well as Projects Architecture and Implementation. Their clients use a varied and wide range of technology. Part of the job will require you to write technical documentation and reports therefore good written skills are extremely important. Our client would like someone who can integrate with them and be part of the journey that makes them a success, makes them enjoy what they do and most of all makes their customers choose them every time. The ideal candidate will have the following essential skills: Working commercial experience in a similar IT role. Good communication skills both verbal and written. The ability to work independently or as part of a team. Have the ability to multitask and work in a fast paced environment. Have a good eye for detail. A good attitude with a genuine interest in IT. The desire for self improvement and growth. The desire to succeed both individually and as a team. To view Certification as an ongoing process. A Full UK driving license. Be flexible and willing to travel. Desired Technical Skills Hardware troubleshooting skills. A good understanding of computer hardware i.e. CPUs, memory, disk storage. Experience with repairs such as troubleshooting computers that will not power on, storage issues and broken laptop screens would be an advantage. Microsoft Windows 10 and 11 including OS installation. macOS. JAMF or other MDM platforms. Office 365 Administration Skills. Active Directory Administration Skills. Antivirus Software. Microsoft Office. Installing and troubleshooting software applications. Installing and troubleshooting printers. Windows Server. Virtualisation technologies. Network protocols, services
Apr 18, 2024
Full time
Our client is looking for someone who is able to offer enhanced levels of technical support and who has the ability to scope and design networks. The role will look to expand with the business alongside their growth plan over the next 5 years. This is an ideal position for someone who is looking to make an impact and build a career within a growing environment, The successful candidate will join a Professional Services Team offering third level escalation support to their IT Helpdesk as well as Projects Architecture and Implementation. Their clients use a varied and wide range of technology. Part of the job will require you to write technical documentation and reports therefore good written skills are extremely important. Our client would like someone who can integrate with them and be part of the journey that makes them a success, makes them enjoy what they do and most of all makes their customers choose them every time. The ideal candidate will have the following essential skills: Working commercial experience in a similar IT role. Good communication skills both verbal and written. The ability to work independently or as part of a team. Have the ability to multitask and work in a fast paced environment. Have a good eye for detail. A good attitude with a genuine interest in IT. The desire for self improvement and growth. The desire to succeed both individually and as a team. To view Certification as an ongoing process. A Full UK driving license. Be flexible and willing to travel. Desired Technical Skills Hardware troubleshooting skills. A good understanding of computer hardware i.e. CPUs, memory, disk storage. Experience with repairs such as troubleshooting computers that will not power on, storage issues and broken laptop screens would be an advantage. Microsoft Windows 10 and 11 including OS installation. macOS. JAMF or other MDM platforms. Office 365 Administration Skills. Active Directory Administration Skills. Antivirus Software. Microsoft Office. Installing and troubleshooting software applications. Installing and troubleshooting printers. Windows Server. Virtualisation technologies. Network protocols, services
1st/2nd Line Support Engineer My client, a Manufacturing company are looking for a 1st/2nd Line Support Engineer to welcome to their team based in Wellingborough. You will be tackling both 1st & 2nd Line tickets and occasionally travelling out to sites to provide in-person support. Location: Wellingborough Salary: up to 32,000 Key Responsibilities: Office 365 administration involving password resets, user licensing Mobile Device Management via Intune. Troubleshooting and fixing Printers Implementing a brand-new ERP System Technologies: Azure Windows Server Windows OS Office 365 Sharepoint Intune Networking Firewalls If this sounds like it could be for you, then please APPLY NOW or send your CV directly to Charles Roscoe at Allegiance Technology! Locations: Rothwell, Rushton, Desborough, Corby, Geddington, Burton Latimer, Thrapston, Wellingborough, Finedon, Market Harborough, Northampton, Rushden Key Words: 1st Line, First Line, 2nd Line, Second Line, IT Technician, ICT Technician, IT Engineer, IT Support Analyst, Service Desk Analyst, Helpdesk Analyst
Apr 18, 2024
Full time
1st/2nd Line Support Engineer My client, a Manufacturing company are looking for a 1st/2nd Line Support Engineer to welcome to their team based in Wellingborough. You will be tackling both 1st & 2nd Line tickets and occasionally travelling out to sites to provide in-person support. Location: Wellingborough Salary: up to 32,000 Key Responsibilities: Office 365 administration involving password resets, user licensing Mobile Device Management via Intune. Troubleshooting and fixing Printers Implementing a brand-new ERP System Technologies: Azure Windows Server Windows OS Office 365 Sharepoint Intune Networking Firewalls If this sounds like it could be for you, then please APPLY NOW or send your CV directly to Charles Roscoe at Allegiance Technology! Locations: Rothwell, Rushton, Desborough, Corby, Geddington, Burton Latimer, Thrapston, Wellingborough, Finedon, Market Harborough, Northampton, Rushden Key Words: 1st Line, First Line, 2nd Line, Second Line, IT Technician, ICT Technician, IT Engineer, IT Support Analyst, Service Desk Analyst, Helpdesk Analyst
Job Title: 2nd Line Engineer Location: Cambridge (Hybrid) Salary: Up to £35,000 DOE Are you a skilled IT professional with a passion for cloud technologies? Do you thrive in a dynamic environment where you can apply your expertise to solve complex technical issues? If so, we have the perfect opportunity for you! We are currently seeking a talented, outgoing 2nd Line Engineer to join our clients team in Cambridge, this is a hybrid role. As a 2nd Line Engineer, you will play a crucial role in supporting our clients and ensuring the smooth operation of their IT systems. Key Responsibilities: Provide technical support and troubleshooting for escalated issues from the 1st Line support team. Diagnose and resolve technical hardware and software issues across a variety of platforms and systems. Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners. Ensure security measures are implemented and maintained across all systems. Collaborate with other team members to improve efficiency and effectiveness of IT operations. Requirements: Extensive experience working with O365, Azure, and Active Directory, Networking. Previous experience working for a Managed Service Provider (MSP) is highly desirable. Strong knowledge of cloud-based solutions and end-user support. Excellent communication and customer service skills. Ability to work independently and as part of a team. Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate) are a plus. This is a fantastic opportunity for an ambitious individual who is looking to take their career to the next level. If you are passionate about technology and eager to work with cutting-edge cloud solutions, we want to hear from you! To apply, please submit your CV for immediate consideration.
Apr 18, 2024
Full time
Job Title: 2nd Line Engineer Location: Cambridge (Hybrid) Salary: Up to £35,000 DOE Are you a skilled IT professional with a passion for cloud technologies? Do you thrive in a dynamic environment where you can apply your expertise to solve complex technical issues? If so, we have the perfect opportunity for you! We are currently seeking a talented, outgoing 2nd Line Engineer to join our clients team in Cambridge, this is a hybrid role. As a 2nd Line Engineer, you will play a crucial role in supporting our clients and ensuring the smooth operation of their IT systems. Key Responsibilities: Provide technical support and troubleshooting for escalated issues from the 1st Line support team. Diagnose and resolve technical hardware and software issues across a variety of platforms and systems. Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners. Ensure security measures are implemented and maintained across all systems. Collaborate with other team members to improve efficiency and effectiveness of IT operations. Requirements: Extensive experience working with O365, Azure, and Active Directory, Networking. Previous experience working for a Managed Service Provider (MSP) is highly desirable. Strong knowledge of cloud-based solutions and end-user support. Excellent communication and customer service skills. Ability to work independently and as part of a team. Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate) are a plus. This is a fantastic opportunity for an ambitious individual who is looking to take their career to the next level. If you are passionate about technology and eager to work with cutting-edge cloud solutions, we want to hear from you! To apply, please submit your CV for immediate consideration.
Job Title: Desktop Support Engineer Location: Cambridge (Hybrid) Salary: Up to £30,000 DOE Are you a tech-savvy problem solver with a passion for providing excellent customer service? Are you looking for a hands on technical role, to hone in on the skills you have gained over the recent years? If so, we have the perfect role for you! We are currently seeking a dedicated Desktop Support Engineer to join our clients team in Cambridge, this is a hybrid role. As a Desktop Support Engineer, you will play a vital role in providing frontline support to our clients and ensuring the smooth operation of their IT systems. K ey Responsibilities: Provide 1st line helpdesk support to end-users, resolving technical issues in a timely and efficient manner. Set up new user accounts and permissions, ensuring access rights are correctly configured. Build and configure laptops, headsets, printers, and other hardware devices. Install, configure, and troubleshoot software applications. Collaborate with 2nd and 3rd line support teams to escalate and resolve complex issues. Maintain accurate records of all support activities and resolutions. Requirements: Previous experience in a similar role, preferably an Managed Service Provider (MSP), providing helpdesk support and hardware configuration. DNS, DHCP Strong knowledge of IT hardware, including laptops, printers, and peripherals. Experience working with Microsoft Intune for device management is essential. Excellent communication and customer service skills. Ability to multitask and prioritize workload effectively. A proactive attitude with a willingness to learn and develop new skills. Relevant IT qualifications or certifications are advantageous. This is a fantastic opportunity for an ambitious individual who is looking to take their career to the next level. If you are passionate about technology and eager to work with cutting-edge cloud solutions, we want to hear from you! To apply, please submit your CV for immediate consideration. Job Title: 1st/2nd Line Helpdesk / Hardware Engineer Location: Cambridge (Hybrid) Salary: Up to £30,000 DOE Are you a tech-savvy problem solver with a passion for providing excellent customer service? Are you looking for a hands on technical role, to hone in on the skills you have gained over the recent years? If so, we have the perfect role for you! We are currently seeking a dedicated 1st Line Helpdesk / Hardware Engineer to join our clients team in Cambridge, this is a hybrid role. As a 1st Line Helpdesk / Hardware Engineer, you will play a vital role in providing frontline support to our clients and ensuring the smooth operation of their IT systems. K ey Responsibilities: Provide 1st line helpdesk support to end-users, resolving technical issues in a timely and efficient manner. Set up new user accounts and permissions, ensuring access rights are correctly configured. Build and configure laptops, headsets, printers, and other hardware devices. Install, configure, and troubleshoot software applications. Collaborate with 2nd and 3rd line support teams to escalate and resolve complex issues. Maintain accurate records of all support activities and resolutions. Requirements: Previous experience in a similar role, preferably an Managed Service Provider (MSP), providing helpdesk support and hardware configuration. DNS, DHCP Strong knowledge of IT hardware, including laptops, printers, and peripherals. Experience working with Microsoft Intune for device management is essential. Excellent communication and customer service skills. Ability to multitask and prioritize workload effectively. A proactive attitude with a willingness to learn and develop new skills. Relevant IT qualifications or certifications are advantageous. This is a fantastic opportunity for an ambitious individual who is looking to take their career to the next level. If you are passionate about technology and eager to work with cutting-edge cloud solutions, we want to hear from you! To apply, please submit your CV for immediate consideration.
Apr 18, 2024
Full time
Job Title: Desktop Support Engineer Location: Cambridge (Hybrid) Salary: Up to £30,000 DOE Are you a tech-savvy problem solver with a passion for providing excellent customer service? Are you looking for a hands on technical role, to hone in on the skills you have gained over the recent years? If so, we have the perfect role for you! We are currently seeking a dedicated Desktop Support Engineer to join our clients team in Cambridge, this is a hybrid role. As a Desktop Support Engineer, you will play a vital role in providing frontline support to our clients and ensuring the smooth operation of their IT systems. K ey Responsibilities: Provide 1st line helpdesk support to end-users, resolving technical issues in a timely and efficient manner. Set up new user accounts and permissions, ensuring access rights are correctly configured. Build and configure laptops, headsets, printers, and other hardware devices. Install, configure, and troubleshoot software applications. Collaborate with 2nd and 3rd line support teams to escalate and resolve complex issues. Maintain accurate records of all support activities and resolutions. Requirements: Previous experience in a similar role, preferably an Managed Service Provider (MSP), providing helpdesk support and hardware configuration. DNS, DHCP Strong knowledge of IT hardware, including laptops, printers, and peripherals. Experience working with Microsoft Intune for device management is essential. Excellent communication and customer service skills. Ability to multitask and prioritize workload effectively. A proactive attitude with a willingness to learn and develop new skills. Relevant IT qualifications or certifications are advantageous. This is a fantastic opportunity for an ambitious individual who is looking to take their career to the next level. If you are passionate about technology and eager to work with cutting-edge cloud solutions, we want to hear from you! To apply, please submit your CV for immediate consideration. Job Title: 1st/2nd Line Helpdesk / Hardware Engineer Location: Cambridge (Hybrid) Salary: Up to £30,000 DOE Are you a tech-savvy problem solver with a passion for providing excellent customer service? Are you looking for a hands on technical role, to hone in on the skills you have gained over the recent years? If so, we have the perfect role for you! We are currently seeking a dedicated 1st Line Helpdesk / Hardware Engineer to join our clients team in Cambridge, this is a hybrid role. As a 1st Line Helpdesk / Hardware Engineer, you will play a vital role in providing frontline support to our clients and ensuring the smooth operation of their IT systems. K ey Responsibilities: Provide 1st line helpdesk support to end-users, resolving technical issues in a timely and efficient manner. Set up new user accounts and permissions, ensuring access rights are correctly configured. Build and configure laptops, headsets, printers, and other hardware devices. Install, configure, and troubleshoot software applications. Collaborate with 2nd and 3rd line support teams to escalate and resolve complex issues. Maintain accurate records of all support activities and resolutions. Requirements: Previous experience in a similar role, preferably an Managed Service Provider (MSP), providing helpdesk support and hardware configuration. DNS, DHCP Strong knowledge of IT hardware, including laptops, printers, and peripherals. Experience working with Microsoft Intune for device management is essential. Excellent communication and customer service skills. Ability to multitask and prioritize workload effectively. A proactive attitude with a willingness to learn and develop new skills. Relevant IT qualifications or certifications are advantageous. This is a fantastic opportunity for an ambitious individual who is looking to take their career to the next level. If you are passionate about technology and eager to work with cutting-edge cloud solutions, we want to hear from you! To apply, please submit your CV for immediate consideration.
IT Engineer - Project's Up to £28,000 Swansea, Wales - 4 Days a Week Driving License Needed An exciting role offering flexibility and development. In this role, you will ensure that projects are completed for clients under a timeline, support and install business applications, software packages, printers, network equipment and servers. Additionally will be responsible for existing and new 365 tenants following best practices. As well as the 4-day working week you will be provided opportunities for your continuous development with vendor certifications and Microsoft, and CompTIA certifications. Responsibilities: Keeping calm under pressure and maintaining excellent communication with stakeholders at all levels while taking ownership of and progressing projects. Ensuring that Projects are completed for our clients with a high level of customer service and within the original scope timelines. Onboarding of existing 365 tenants and review and remediation of any inherited issues and creation of new 365 tenants in accordance with best practice. Supporting the Support Desk Sales team to ensure clients have a positive everlasting relationship. Liaising with suppliers and third-party IT companies to gather important information required to complete Projects. Creating and providing handover document for Helpdesk. Expectations: Primary customer-facing point of contact, Project Engineers need to convey confidence and understanding whilst projects and dealing with any issues arising. Expected to be focused on the business requirements of the customer. Project tasks are to be kept up to date with work done to allow transfer of work between colleagues. Driving License - Mileage allowance or company car provided. For more information: Message or contact Adam McGlashan: (url removed) (phone number removed)
Apr 18, 2024
Full time
IT Engineer - Project's Up to £28,000 Swansea, Wales - 4 Days a Week Driving License Needed An exciting role offering flexibility and development. In this role, you will ensure that projects are completed for clients under a timeline, support and install business applications, software packages, printers, network equipment and servers. Additionally will be responsible for existing and new 365 tenants following best practices. As well as the 4-day working week you will be provided opportunities for your continuous development with vendor certifications and Microsoft, and CompTIA certifications. Responsibilities: Keeping calm under pressure and maintaining excellent communication with stakeholders at all levels while taking ownership of and progressing projects. Ensuring that Projects are completed for our clients with a high level of customer service and within the original scope timelines. Onboarding of existing 365 tenants and review and remediation of any inherited issues and creation of new 365 tenants in accordance with best practice. Supporting the Support Desk Sales team to ensure clients have a positive everlasting relationship. Liaising with suppliers and third-party IT companies to gather important information required to complete Projects. Creating and providing handover document for Helpdesk. Expectations: Primary customer-facing point of contact, Project Engineers need to convey confidence and understanding whilst projects and dealing with any issues arising. Expected to be focused on the business requirements of the customer. Project tasks are to be kept up to date with work done to allow transfer of work between colleagues. Driving License - Mileage allowance or company car provided. For more information: Message or contact Adam McGlashan: (url removed) (phone number removed)
Do you want to build your career in a company that is part of a huge successful automotive organisation? Do you want to develop your career in a company that prioritises its team and enjoys excellent employee retention? We are looking for an office based IT Support Engineer to join a market leader. The salary will be £24,000 - £28,000, group performance bonus scheme, 25 days holidays +BH, Life insurance, Mon - Fri 8.30am - 5pm. Roles & Responsibilities Providing deskside support, which will include solving and closing tickets Assisting with onsite hardware support and mobile devices Infrastructure maintenance Maintaining operating systems, ensuring they are up to date and patched Hosting IT workshops with internal staff IT procurement and printer/photocopier maintenance General administration and data processing to include auditing equipment and keeping asset register updated Experience and knowledge required A natural passion for IT Good communication skills (Written and over the telephone) Organised with a very good attention to detail Problem solving & trouble shooting Willingness to learn Windows 11 Windows Server 2016+ SQL Server 17+ Active Directory Group Policy Networking routers and switching Face to face and remote telephone support Microsoft 365 and accompanying suite of client applications The benefits of a security best practice focused mind-set Fault finding PCs, Laptops, printers, desk phones MDM mobile fleet setup and management Documentation, internal and end-user focused At least 1-2 years in a similar role For further information, please apply and Stewart Lupton, JSL Solutions - Automotive Aftermarket Recruitment will be in touch. JSL - Recruitment The right way. Specialists in: Automotive Aftermarket Recruitment Sales and Marketing Recruitment Senior Appointments and Executive Search
Apr 18, 2024
Full time
Do you want to build your career in a company that is part of a huge successful automotive organisation? Do you want to develop your career in a company that prioritises its team and enjoys excellent employee retention? We are looking for an office based IT Support Engineer to join a market leader. The salary will be £24,000 - £28,000, group performance bonus scheme, 25 days holidays +BH, Life insurance, Mon - Fri 8.30am - 5pm. Roles & Responsibilities Providing deskside support, which will include solving and closing tickets Assisting with onsite hardware support and mobile devices Infrastructure maintenance Maintaining operating systems, ensuring they are up to date and patched Hosting IT workshops with internal staff IT procurement and printer/photocopier maintenance General administration and data processing to include auditing equipment and keeping asset register updated Experience and knowledge required A natural passion for IT Good communication skills (Written and over the telephone) Organised with a very good attention to detail Problem solving & trouble shooting Willingness to learn Windows 11 Windows Server 2016+ SQL Server 17+ Active Directory Group Policy Networking routers and switching Face to face and remote telephone support Microsoft 365 and accompanying suite of client applications The benefits of a security best practice focused mind-set Fault finding PCs, Laptops, printers, desk phones MDM mobile fleet setup and management Documentation, internal and end-user focused At least 1-2 years in a similar role For further information, please apply and Stewart Lupton, JSL Solutions - Automotive Aftermarket Recruitment will be in touch. JSL - Recruitment The right way. Specialists in: Automotive Aftermarket Recruitment Sales and Marketing Recruitment Senior Appointments and Executive Search
Position: Senior 2nd Line Engineer - MSP Location: City of London & Client sites when required. Package: 35,000 - 40,000 + Training & Career Progression A heavily cloud-focused Managed Service Provider is looking to add a Senior 2nd Line Engineer to their team to help manage an increasing workload, as a result of adding many new clients to their portfolio. The role offers an excellent opportunity to gain hands-on experience with various aspects of IT Infrastructure, as-well as undertaking formal Microsoft training. The Role: Provide technical support to a range of clients & users, relating to the following technologies: Windows Server, Office 365, Intune, SharePoint, and Azure Provide technical support for network connectivity; DNS/DHCP/TCP/IP, VPNs, Access Points Troubleshoot and resolve hardware related issues, including laptops, desktops, printers, mobile devices Provide deskside/onsite support Provide assistance & work with senior engineers on a range of projects Technical Skills Required: MSP experience is essential Office 365 & Exchange SharePoint Windows OS Active Directory Azure Hardware Networking - DNS / DHCP / TCP/IP Antivirus Software Excellent customer service Benefits Package: Genuine Career Progression! 24 Days Annual Leave + 8 Bank Holidays Specialist Microsoft Training - Office 365 & Azure Health & Dental insurance Pension Contributions Applications are being actively reviewed so ensure you apply ASAP to be in consideration for interviews! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 18, 2024
Full time
Position: Senior 2nd Line Engineer - MSP Location: City of London & Client sites when required. Package: 35,000 - 40,000 + Training & Career Progression A heavily cloud-focused Managed Service Provider is looking to add a Senior 2nd Line Engineer to their team to help manage an increasing workload, as a result of adding many new clients to their portfolio. The role offers an excellent opportunity to gain hands-on experience with various aspects of IT Infrastructure, as-well as undertaking formal Microsoft training. The Role: Provide technical support to a range of clients & users, relating to the following technologies: Windows Server, Office 365, Intune, SharePoint, and Azure Provide technical support for network connectivity; DNS/DHCP/TCP/IP, VPNs, Access Points Troubleshoot and resolve hardware related issues, including laptops, desktops, printers, mobile devices Provide deskside/onsite support Provide assistance & work with senior engineers on a range of projects Technical Skills Required: MSP experience is essential Office 365 & Exchange SharePoint Windows OS Active Directory Azure Hardware Networking - DNS / DHCP / TCP/IP Antivirus Software Excellent customer service Benefits Package: Genuine Career Progression! 24 Days Annual Leave + 8 Bank Holidays Specialist Microsoft Training - Office 365 & Azure Health & Dental insurance Pension Contributions Applications are being actively reviewed so ensure you apply ASAP to be in consideration for interviews! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
1st/2nd Line Support Engineer My client is looking for a Microsoft Windows proficient 1st/2nd Line Technician to join their team in the Bristol office! You will be involved in a brand-new ERP System implementation and will be joining a team of 3 engineers providing support to over 150 end users, getting involved in project work involving hardware builds and deployments whilst providing general remote support via a ticketing system! Location: Bristol Salary: Up To £29,000 Key Responsibilities: User Onboarding/Decommissioning, Password Resets, Allowing Licenses Deploying software and providing application support ERP System Implementation Printer Support Technologies: Windows OS Active Directory Office 365 Sharepoint Hyper V Azure Veeam ERP Systems Benefits: 22 Days Annual Leave + Bank Holidays Cycle to Work Scheme Training and Development Plans Company Product Discount If this sounds like it could be for you, then please APPLY NOW or send your CV directly to Charles Roscoe at Allegiance Technology! Locations: Long Ashton, Easton, Redland, Knowle West, Maiden Head, Kingswood, Mangotsfield, Bath, Nailsea, Clevedon, Chepstow Key Words: 1st Line, First Line, 2nd Line, Second Line, IT Technician, ICT Technician, IT Engineer, IT Support Analyst, Service Desk Analyst, Helpdesk Analyst
Apr 18, 2024
Full time
1st/2nd Line Support Engineer My client is looking for a Microsoft Windows proficient 1st/2nd Line Technician to join their team in the Bristol office! You will be involved in a brand-new ERP System implementation and will be joining a team of 3 engineers providing support to over 150 end users, getting involved in project work involving hardware builds and deployments whilst providing general remote support via a ticketing system! Location: Bristol Salary: Up To £29,000 Key Responsibilities: User Onboarding/Decommissioning, Password Resets, Allowing Licenses Deploying software and providing application support ERP System Implementation Printer Support Technologies: Windows OS Active Directory Office 365 Sharepoint Hyper V Azure Veeam ERP Systems Benefits: 22 Days Annual Leave + Bank Holidays Cycle to Work Scheme Training and Development Plans Company Product Discount If this sounds like it could be for you, then please APPLY NOW or send your CV directly to Charles Roscoe at Allegiance Technology! Locations: Long Ashton, Easton, Redland, Knowle West, Maiden Head, Kingswood, Mangotsfield, Bath, Nailsea, Clevedon, Chepstow Key Words: 1st Line, First Line, 2nd Line, Second Line, IT Technician, ICT Technician, IT Engineer, IT Support Analyst, Service Desk Analyst, Helpdesk Analyst
Resolve Recruitment are delighted to be working with the UK's largest healthcare provider. We are currently recruiting for an IT Endpoint Support Engineer to join this organisations fast-growing IT team. Job overview This role is working within the Service Desk, working as the initial point of contact for all IT related queries, providing first time fixes to incidents and providing excellent customer care. You will be supporting staff both face to face and over the telephone. Supporting Windows 10, Office 365 and a number of internal applications. Main duties of the job Working as an IT Desktop engineer covering 4 main elements of the role: Remote fixes Site Visits Build Repairs Detailed job description and main responsibilities Providing IT second line customer focused support for both clinical and corporate customers Ensure all work/ calls are recorded within the call management system through the IT Service Desk To be prompt and meticulous in updating of daily Incidents and Request for Service handled into the call management system ensuring all relevant details are captured To be responsive and pro-active when investigating and diagnosing incidents by providing telephone remote support to restore normal service as quickly as possible Monitoring and tracking incidents, escalating where necessary hierarchical or functionally Prioritise, organise and re-classify IT incidents, requests for service and queries, documenting additional information gained and actions carried out in line with the Support Services standards and Digital Services service level agreement Liaising with third party suppliers to resolve faults or provide identified work around solutions on tailored or National systems Resolve or provide identified work around solutions to customer queries / incidents or assign to the correct specialised team within IT Responsible for the Installation/ setup, repair and maintenance of workstations, local software, peripherals and telephones in accordance with the Digital Services SLA. Configure settings, network services and printer facilities Upgrade, migrate, test and maintain IT hardware, software and peripherals Build & Install purchased IT equipment & software applications within agreed timescales documented in the Service Level Agreement Provide second line support to customers in troubleshooting, investigating and repairing applications and IT hardware, including desktops/ laptops and related peripherals, ensuring that Agreed Service Levels are met Analyse information presented and gained from the customer to enable diagnostics of workstations and peripheral equipment using remote Digital Services approved tools Undertake site visits where necessary to rectify software/hardware problems, undertake moves and changes & roll out new hardware for technology refresh/project work Responsible for the maintaining the Digital Services antivirus, Sophos console, and data integrity within the call management system Ensure all Endpoint asset information is kept up to date Escalate calls in jeopardy of failing service level targets to the Endpoint Services Manager Provide peer training within the Endpoint Engineering team to ensure a multi-skilled team and knowledge transfer Presenting a positive image of Digital Services at all times and comply with all Corporate Policy Person specification Qualifications Essential criteria A degree or equivalent or significant experience of supporting Computer Desktop Hardware Microsoft Certification or equivalent ITIL Service Management foundation certification or equivalent knowledge Desirable criteria Service Desk Institute Analyst certification or equivalent Experience Essential criteria Working knowledge of Active Directory, users, computers and security groups Working knowledge of Microsoft Operating Systems; Windows 10 Working knowledge of Sophos console, asset management solutions and Citrix Working knowledge of Microsoft Office 365 Good keyboard skills (RSA 2 typing/word processing or equivalent experience) Experience working in a customer service environment , providing excellent customer-focused service, managing customer expectations and dealing with difficult customers Excellent communications skills (verbally and written) Good analytical problem solving skills Experience of working effectively as a team Desirable criteria An understanding of community focus and previous experience of working in IT within the public sector Experience of working within an ITIL environment A working knowledge of Microsoft System Center Configuration Manager Skills, Abilities and Knowledge Essential criteria Excellent customer handling skills, including communicating at the customer's technical level, working with executive customers and managing difficult people Professional and calm approach at all times, particularly when dealing with difficult situations Good customer relationship management skills, enabling customer confidence and empowerment A logical approach to problem solving and exercising good judgement Good attention to detail Prioritises and organise workload in accordance with the Service Level Agreement Able to meet targets under pressure Communication Essential criteria Able to communicate effectively in written and verbal English language Personal and People development Essential criteria Self motivated 'Will do/ can do' attitude Flexible with working hours where it is demanded by the role, to meet the needs of the service Essential criteria Understand and apply vision, values and behaviours Be proactive, forward thinking and comfortable working on own initiative Share creative and innovative ways of doing things with colleagues Take ownership Deliver on commitments in a timely way Exhibit the necessary level of independence and objectivity required to perform the role effectively Other Essential criteria Ability to perform moderate physical activity on a frequent basis Must hold full and valid UK driving licence and have access to a vehicle If this position looks to be of interest, please apply TODAY!
Apr 18, 2024
Full time
Resolve Recruitment are delighted to be working with the UK's largest healthcare provider. We are currently recruiting for an IT Endpoint Support Engineer to join this organisations fast-growing IT team. Job overview This role is working within the Service Desk, working as the initial point of contact for all IT related queries, providing first time fixes to incidents and providing excellent customer care. You will be supporting staff both face to face and over the telephone. Supporting Windows 10, Office 365 and a number of internal applications. Main duties of the job Working as an IT Desktop engineer covering 4 main elements of the role: Remote fixes Site Visits Build Repairs Detailed job description and main responsibilities Providing IT second line customer focused support for both clinical and corporate customers Ensure all work/ calls are recorded within the call management system through the IT Service Desk To be prompt and meticulous in updating of daily Incidents and Request for Service handled into the call management system ensuring all relevant details are captured To be responsive and pro-active when investigating and diagnosing incidents by providing telephone remote support to restore normal service as quickly as possible Monitoring and tracking incidents, escalating where necessary hierarchical or functionally Prioritise, organise and re-classify IT incidents, requests for service and queries, documenting additional information gained and actions carried out in line with the Support Services standards and Digital Services service level agreement Liaising with third party suppliers to resolve faults or provide identified work around solutions on tailored or National systems Resolve or provide identified work around solutions to customer queries / incidents or assign to the correct specialised team within IT Responsible for the Installation/ setup, repair and maintenance of workstations, local software, peripherals and telephones in accordance with the Digital Services SLA. Configure settings, network services and printer facilities Upgrade, migrate, test and maintain IT hardware, software and peripherals Build & Install purchased IT equipment & software applications within agreed timescales documented in the Service Level Agreement Provide second line support to customers in troubleshooting, investigating and repairing applications and IT hardware, including desktops/ laptops and related peripherals, ensuring that Agreed Service Levels are met Analyse information presented and gained from the customer to enable diagnostics of workstations and peripheral equipment using remote Digital Services approved tools Undertake site visits where necessary to rectify software/hardware problems, undertake moves and changes & roll out new hardware for technology refresh/project work Responsible for the maintaining the Digital Services antivirus, Sophos console, and data integrity within the call management system Ensure all Endpoint asset information is kept up to date Escalate calls in jeopardy of failing service level targets to the Endpoint Services Manager Provide peer training within the Endpoint Engineering team to ensure a multi-skilled team and knowledge transfer Presenting a positive image of Digital Services at all times and comply with all Corporate Policy Person specification Qualifications Essential criteria A degree or equivalent or significant experience of supporting Computer Desktop Hardware Microsoft Certification or equivalent ITIL Service Management foundation certification or equivalent knowledge Desirable criteria Service Desk Institute Analyst certification or equivalent Experience Essential criteria Working knowledge of Active Directory, users, computers and security groups Working knowledge of Microsoft Operating Systems; Windows 10 Working knowledge of Sophos console, asset management solutions and Citrix Working knowledge of Microsoft Office 365 Good keyboard skills (RSA 2 typing/word processing or equivalent experience) Experience working in a customer service environment , providing excellent customer-focused service, managing customer expectations and dealing with difficult customers Excellent communications skills (verbally and written) Good analytical problem solving skills Experience of working effectively as a team Desirable criteria An understanding of community focus and previous experience of working in IT within the public sector Experience of working within an ITIL environment A working knowledge of Microsoft System Center Configuration Manager Skills, Abilities and Knowledge Essential criteria Excellent customer handling skills, including communicating at the customer's technical level, working with executive customers and managing difficult people Professional and calm approach at all times, particularly when dealing with difficult situations Good customer relationship management skills, enabling customer confidence and empowerment A logical approach to problem solving and exercising good judgement Good attention to detail Prioritises and organise workload in accordance with the Service Level Agreement Able to meet targets under pressure Communication Essential criteria Able to communicate effectively in written and verbal English language Personal and People development Essential criteria Self motivated 'Will do/ can do' attitude Flexible with working hours where it is demanded by the role, to meet the needs of the service Essential criteria Understand and apply vision, values and behaviours Be proactive, forward thinking and comfortable working on own initiative Share creative and innovative ways of doing things with colleagues Take ownership Deliver on commitments in a timely way Exhibit the necessary level of independence and objectivity required to perform the role effectively Other Essential criteria Ability to perform moderate physical activity on a frequent basis Must hold full and valid UK driving licence and have access to a vehicle If this position looks to be of interest, please apply TODAY!
This is an excellent opportunity for an IT Support Analyst to join a large organisation in South West London to provide 1 st & 2 nd line IT Support. This role is based in Wimbledon and pays £38,000 + benefits. To be considered for this position you will have several years experience providing 1 st & 2 nd line BAU user support both deskside and remotely. My client has circa 130 members of staff being supported by an IT team of 2. This role will be 5 days a week full time in the office. The ideal candidate will have a strong Microsoft background, especially with: Windows 10 &/or 11 Office 365 (SharePoint, Teams, One Drive & Exchange Online) Active Directory &/or Azure AD Intune &/or Endpoint Manager Building & setting up PC's, laptops, printers, wifi, and mobiles Any further experience with Sophos Antivirus, SonicWall firewalls, Azure, mimecast, Avaya VoIP and/or Windows Server & VMWare, would be beneficial but NOT essential. Working closely with the IT Manager you will be onsite full time in Wimbledon providing deskside user support, as well as remote support to members of staff on project customer sites. This role pays £38,000 + bonus, 26 days annual leave, pension, medical insurance and Bupa cash plan. If you are an experienced IT Support Analyst, IT Support Engineer, IT Helpdesk Analyst or IT Service Desk Analyst with solid 1 st & 2 nd line BAU user support skills and you are looking for a new exciting challenge, please send me your CV immediately.
Apr 18, 2024
Full time
This is an excellent opportunity for an IT Support Analyst to join a large organisation in South West London to provide 1 st & 2 nd line IT Support. This role is based in Wimbledon and pays £38,000 + benefits. To be considered for this position you will have several years experience providing 1 st & 2 nd line BAU user support both deskside and remotely. My client has circa 130 members of staff being supported by an IT team of 2. This role will be 5 days a week full time in the office. The ideal candidate will have a strong Microsoft background, especially with: Windows 10 &/or 11 Office 365 (SharePoint, Teams, One Drive & Exchange Online) Active Directory &/or Azure AD Intune &/or Endpoint Manager Building & setting up PC's, laptops, printers, wifi, and mobiles Any further experience with Sophos Antivirus, SonicWall firewalls, Azure, mimecast, Avaya VoIP and/or Windows Server & VMWare, would be beneficial but NOT essential. Working closely with the IT Manager you will be onsite full time in Wimbledon providing deskside user support, as well as remote support to members of staff on project customer sites. This role pays £38,000 + bonus, 26 days annual leave, pension, medical insurance and Bupa cash plan. If you are an experienced IT Support Analyst, IT Support Engineer, IT Helpdesk Analyst or IT Service Desk Analyst with solid 1 st & 2 nd line BAU user support skills and you are looking for a new exciting challenge, please send me your CV immediately.
This is an excellent opportunity for an IT Support Analyst to join a large organisation in South West London to provide 1st & 2nd line IT Support. This role is based in Wimbledon and pays £38,000 + benefits. To be considered for this position you will have several years experience providing 1st & 2nd line BAU user support both deskside and remotely. My client has circa 130 members of staff being supported by an IT team of 2. This role will be 5 days a week full time in the office. The ideal candidate will have a strong Microsoft background, especially with: Windows 10 &/or 11 Office 365 (SharePoint, Teams, One Drive & Exchange Online) Active Directory &/or Azure AD Intune &/or Endpoint Manager Building & setting up PC s, laptops, printers, wifi, and mobiles Any further experience with Sophos Antivirus, SonicWall firewalls, Azure, mimecast, Avaya VoIP and/or Windows Server & VMWare, would be beneficial but NOT essential. Working closely with the IT Manager you will be onsite full time in Wimbledon providing deskside user support, as well as remote support to members of staff on project customer sites. This role pays £38,000 + bonus, 26 days annual leave, pension, medical insurance and Bupa cash plan. If you are an experienced IT Support Analyst, IT Support Engineer, IT Helpdesk Analyst or IT Service Desk Analyst with solid 1st & 2nd line BAU user support skills and you are looking for a new exciting challenge, please send me your CV immediately.
Apr 18, 2024
Full time
This is an excellent opportunity for an IT Support Analyst to join a large organisation in South West London to provide 1st & 2nd line IT Support. This role is based in Wimbledon and pays £38,000 + benefits. To be considered for this position you will have several years experience providing 1st & 2nd line BAU user support both deskside and remotely. My client has circa 130 members of staff being supported by an IT team of 2. This role will be 5 days a week full time in the office. The ideal candidate will have a strong Microsoft background, especially with: Windows 10 &/or 11 Office 365 (SharePoint, Teams, One Drive & Exchange Online) Active Directory &/or Azure AD Intune &/or Endpoint Manager Building & setting up PC s, laptops, printers, wifi, and mobiles Any further experience with Sophos Antivirus, SonicWall firewalls, Azure, mimecast, Avaya VoIP and/or Windows Server & VMWare, would be beneficial but NOT essential. Working closely with the IT Manager you will be onsite full time in Wimbledon providing deskside user support, as well as remote support to members of staff on project customer sites. This role pays £38,000 + bonus, 26 days annual leave, pension, medical insurance and Bupa cash plan. If you are an experienced IT Support Analyst, IT Support Engineer, IT Helpdesk Analyst or IT Service Desk Analyst with solid 1st & 2nd line BAU user support skills and you are looking for a new exciting challenge, please send me your CV immediately.
Senior IT Engineer Azure, AD, Office 365, Networking Warwickshire Up to £40,000 per annum (DOE) It's an exciting time to join our client, they are a growing and expanding IT Solutions Provider on the hunt for an Infrastructure Engineer, with experience of Azure. They have been around for over 20 years' and their success stems from their skilled team, stellar training programs, and true partnership approach. Infrastructure Engineer Install and configure new hardware including Microsoft based Servers, PC's, UPS's, routers/ firewalls, and other peripherals. Maintain, upgrade, and repair existing Servers, PC's and additonal hardware. Support existing users with their data and applications on the phone and in person, troubleshooting day to day problems, administering networks, setting up mobile devices, advising staff, and much more. A comprehensive working knowledge of: Windows Server 2012-19, Exchange, Networking, Firewalls, VPN, Windows 10, Mac OSX. Experience of Cloud Services including Microsoft Azure, Office365, etc. MS Office, IT peripherals including printers, scanners and projectors. Knowledge of LAN, WLAN and WAN technology is essential. Mac experience & SharePoint knowledge might be an advantage. The ability to restore servers from backups within disaster recovery scenarios. As they continue expanding, they're seeking taletned individuals eager to grow their careers with them. You'll work alongside friendly professionals who are passionate about technology and delivering excellence. They invest heavily in professional development through formal training, mentorships, and hands-on experiences. Their 'promote-from-within' culture allows motivated team members to take on new challenges and advance. Their customers view them as a trusted partner, dedicated to their success. They get to know their clients businesses inside out to provide fully customised solutions. Ongoing support and guidance help them optimise their technology investments. If you're interested in joining a thriving company, with strong roots in the community, apply today!
Apr 18, 2024
Full time
Senior IT Engineer Azure, AD, Office 365, Networking Warwickshire Up to £40,000 per annum (DOE) It's an exciting time to join our client, they are a growing and expanding IT Solutions Provider on the hunt for an Infrastructure Engineer, with experience of Azure. They have been around for over 20 years' and their success stems from their skilled team, stellar training programs, and true partnership approach. Infrastructure Engineer Install and configure new hardware including Microsoft based Servers, PC's, UPS's, routers/ firewalls, and other peripherals. Maintain, upgrade, and repair existing Servers, PC's and additonal hardware. Support existing users with their data and applications on the phone and in person, troubleshooting day to day problems, administering networks, setting up mobile devices, advising staff, and much more. A comprehensive working knowledge of: Windows Server 2012-19, Exchange, Networking, Firewalls, VPN, Windows 10, Mac OSX. Experience of Cloud Services including Microsoft Azure, Office365, etc. MS Office, IT peripherals including printers, scanners and projectors. Knowledge of LAN, WLAN and WAN technology is essential. Mac experience & SharePoint knowledge might be an advantage. The ability to restore servers from backups within disaster recovery scenarios. As they continue expanding, they're seeking taletned individuals eager to grow their careers with them. You'll work alongside friendly professionals who are passionate about technology and delivering excellence. They invest heavily in professional development through formal training, mentorships, and hands-on experiences. Their 'promote-from-within' culture allows motivated team members to take on new challenges and advance. Their customers view them as a trusted partner, dedicated to their success. They get to know their clients businesses inside out to provide fully customised solutions. Ongoing support and guidance help them optimise their technology investments. If you're interested in joining a thriving company, with strong roots in the community, apply today!
1st/2nd Line Support Engineer My client is looking for a Microsoft Windows proficient 1st/2nd Line Technician to join their team in the Bristol office! You will be involved in a brand-new ERP System implementation and will be joining a team of 3 engineers providing support to over 150 end users, getting involved in project work involving hardware builds and deployments whilst providing general remote support via a ticketing system! Location: Bristol Salary: Up To 29,000 Key Responsibilities: User Onboarding/Decommissioning, Password Resets, Allowing Licenses Deploying software and providing application support ERP System Implementation Printer Support Technologies: Windows OS Active Directory Office 365 Sharepoint Hyper V Azure Veeam ERP Systems Benefits: 22 Days Annual Leave + Bank Holidays Cycle to Work Scheme Training and Development Plans Company Product Discount If this sounds like it could be for you, then please APPLY NOW or send your CV directly to Charles Roscoe at Allegiance Technology! Locations: Long Ashton, Easton, Redland, Knowle West, Maiden Head, Kingswood, Mangotsfield, Bath, Nailsea, Clevedon, Chepstow Key Words: 1st Line, First Line, 2nd Line, Second Line, IT Technician, ICT Technician, IT Engineer, IT Support Analyst, Service Desk Analyst, Helpdesk Analyst
Apr 18, 2024
Full time
1st/2nd Line Support Engineer My client is looking for a Microsoft Windows proficient 1st/2nd Line Technician to join their team in the Bristol office! You will be involved in a brand-new ERP System implementation and will be joining a team of 3 engineers providing support to over 150 end users, getting involved in project work involving hardware builds and deployments whilst providing general remote support via a ticketing system! Location: Bristol Salary: Up To 29,000 Key Responsibilities: User Onboarding/Decommissioning, Password Resets, Allowing Licenses Deploying software and providing application support ERP System Implementation Printer Support Technologies: Windows OS Active Directory Office 365 Sharepoint Hyper V Azure Veeam ERP Systems Benefits: 22 Days Annual Leave + Bank Holidays Cycle to Work Scheme Training and Development Plans Company Product Discount If this sounds like it could be for you, then please APPLY NOW or send your CV directly to Charles Roscoe at Allegiance Technology! Locations: Long Ashton, Easton, Redland, Knowle West, Maiden Head, Kingswood, Mangotsfield, Bath, Nailsea, Clevedon, Chepstow Key Words: 1st Line, First Line, 2nd Line, Second Line, IT Technician, ICT Technician, IT Engineer, IT Support Analyst, Service Desk Analyst, Helpdesk Analyst
Here at Sealey, we are seeking to recruit an IT Support Technician to join our team based in Bury St Edmunds, Suffolk. You will join us on a full-time, permanent basis andin return, you will receive a competitive salary plus benefits. The Company Would you like to work for one of the UK's leading hand, power tool, and equipment distributors? Established since 1978, Sealey are the preferred choice for the trade within the automotive, agricultural, motorcycle, industrial and engineering market sectors. Responsibilities as our IT Support Technician will include: Working as part of a team to deliver high quality support to internal staff remotely and in person Taking ownership of the purchasing & maintenance of all IT Assets Assisting with the maintenance of on-premises and cloud IT Infrastructures Installing, configuring and maintaining relevant IT software and hardware including Desktops, Laptops, Thin Clients and Printers Championing new technology in the business and helingp train staff in IT best practice Creating and maintaining documentation to a high standard, relevant to the roles core responsibilities Supporting IT Project leads with project delivery as and when required What we're looking for in our IT Support Technician: Knowledge or experience managing an ADDS environment using RSAT for Windows Experience with Office 365 Exchange, Teams & SharePoint The ability to deploy PC's & Laptops on Windows 10/11 Pro Someone enthusiastic and keen to develop their IT knowledge A person with a high attention to detail and strong work ethic Excellent communication skills with the ability to relay information to users at all levels An analytical approach to problem solving Benefits our IT Support Technician will receive: Holidays rising to 25 days (after qualifying period) + public holidays Pension scheme Life assurance scheme Health cash plan Staff discount on Sealey and Dellonda products Free on-site parking If you are interested in becoming a IT Support Technician and you feel your skill sets match the above criteria then click ' apply ' now, we'd love to hear from you!
Apr 18, 2024
Full time
Here at Sealey, we are seeking to recruit an IT Support Technician to join our team based in Bury St Edmunds, Suffolk. You will join us on a full-time, permanent basis andin return, you will receive a competitive salary plus benefits. The Company Would you like to work for one of the UK's leading hand, power tool, and equipment distributors? Established since 1978, Sealey are the preferred choice for the trade within the automotive, agricultural, motorcycle, industrial and engineering market sectors. Responsibilities as our IT Support Technician will include: Working as part of a team to deliver high quality support to internal staff remotely and in person Taking ownership of the purchasing & maintenance of all IT Assets Assisting with the maintenance of on-premises and cloud IT Infrastructures Installing, configuring and maintaining relevant IT software and hardware including Desktops, Laptops, Thin Clients and Printers Championing new technology in the business and helingp train staff in IT best practice Creating and maintaining documentation to a high standard, relevant to the roles core responsibilities Supporting IT Project leads with project delivery as and when required What we're looking for in our IT Support Technician: Knowledge or experience managing an ADDS environment using RSAT for Windows Experience with Office 365 Exchange, Teams & SharePoint The ability to deploy PC's & Laptops on Windows 10/11 Pro Someone enthusiastic and keen to develop their IT knowledge A person with a high attention to detail and strong work ethic Excellent communication skills with the ability to relay information to users at all levels An analytical approach to problem solving Benefits our IT Support Technician will receive: Holidays rising to 25 days (after qualifying period) + public holidays Pension scheme Life assurance scheme Health cash plan Staff discount on Sealey and Dellonda products Free on-site parking If you are interested in becoming a IT Support Technician and you feel your skill sets match the above criteria then click ' apply ' now, we'd love to hear from you!
Have you recently started your career in IT and are looking to progress to the next level? Our Edinburgh based client are seeking to hire a 2nd Line Support Engineer with the following skills/experience: - Experience troubleshooting/supporting Microsoft 365 technologies - Strong communication skills and an ability to explain technical concepts to non-technical stakeholders - Experience working with Desktop/Printer support - Experience of working within a fast-paced environment The role requires the successful candidate to be onsite 5x days p/w in Edinburgh due to their clients' requirements.
Apr 18, 2024
Full time
Have you recently started your career in IT and are looking to progress to the next level? Our Edinburgh based client are seeking to hire a 2nd Line Support Engineer with the following skills/experience: - Experience troubleshooting/supporting Microsoft 365 technologies - Strong communication skills and an ability to explain technical concepts to non-technical stakeholders - Experience working with Desktop/Printer support - Experience of working within a fast-paced environment The role requires the successful candidate to be onsite 5x days p/w in Edinburgh due to their clients' requirements.
IT Engineer - Projects Up to £28,000 Swansea, Wales - 4 Days a Week Driving License Needed An exciting role offering flexibility and development. In this role, you will ensure that projects are completed for clients under a timeline, support and install business applications, software packages, printers, network equipment and Servers. Additionally will be responsible for existing and new 365 tenants following best practices. As well as the 4-day working week you will be provided opportunities for your continuous development with vendor certifications and Microsoft, and CompTIA certifications. Responsibilities: Keeping calm under pressure and maintaining excellent communication with stakeholders at all levels while taking ownership of and progressing projects. Ensuring that Projects are completed for our clients with a high level of customer service and within the original scope timelines. Onboarding of existing 365 tenants and review and remediation of any inherited issues and creation of new 365 tenants in accordance with best practice. Supporting the Support Desk Sales team to ensure clients have a positive everlasting relationship. Liaising with suppliers and third-party IT companies to gather important information required to complete Projects. Creating and providing handover document for Helpdesk. Expectations: Primary customer-facing point of contact, Project Engineers need to convey confidence and understanding whilst projects and dealing with any issues arising. Expected to be focused on the business requirements of the customer. Project tasks are to be kept up to date with work done to allow transfer of work between colleagues. Driving License - Mileage allowance or company car provided. For more information: Message or contact Adam McGlashan: (see below)
Apr 18, 2024
Full time
IT Engineer - Projects Up to £28,000 Swansea, Wales - 4 Days a Week Driving License Needed An exciting role offering flexibility and development. In this role, you will ensure that projects are completed for clients under a timeline, support and install business applications, software packages, printers, network equipment and Servers. Additionally will be responsible for existing and new 365 tenants following best practices. As well as the 4-day working week you will be provided opportunities for your continuous development with vendor certifications and Microsoft, and CompTIA certifications. Responsibilities: Keeping calm under pressure and maintaining excellent communication with stakeholders at all levels while taking ownership of and progressing projects. Ensuring that Projects are completed for our clients with a high level of customer service and within the original scope timelines. Onboarding of existing 365 tenants and review and remediation of any inherited issues and creation of new 365 tenants in accordance with best practice. Supporting the Support Desk Sales team to ensure clients have a positive everlasting relationship. Liaising with suppliers and third-party IT companies to gather important information required to complete Projects. Creating and providing handover document for Helpdesk. Expectations: Primary customer-facing point of contact, Project Engineers need to convey confidence and understanding whilst projects and dealing with any issues arising. Expected to be focused on the business requirements of the customer. Project tasks are to be kept up to date with work done to allow transfer of work between colleagues. Driving License - Mileage allowance or company car provided. For more information: Message or contact Adam McGlashan: (see below)