Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Dec 20, 2023
Full time
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Jun 05, 2023
Full time
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Overview: We are looking for an ambitious and energetic Business Development Manager in order to grow our UK Business by promoting our (SaaS) products to generate sales.
Location: Remote with travel to clients locations and in person meetings (if required)
Hours: 40 Hours a week, Flexible schedule
Reporting to : Chief Operation Officer
Number of Positions: 4
This is a permanent, full-time position with a competitive salary and high OTE potential (details below)
Employer Profile:
Osmosys is a client centric IT services company that focuses on delivering innovative and tangible solutions that add value to our clients’ business. Established in 2004, Osmosys has supported a wide variety of Clients globally. As a Microsoft Gold Partner and with 125+ skilled employees, we pride ourselves on offering exceptional consultancy and customer service to ensure that we scope and design solutions that will add tangible benefits to our clients’ business both in the short and long-term.
Working with our Business Partners, we have expanded into new countries and regions around the world, delivering solutions for a variety of real world and business challenges.
We are now looking to expand our presence in the UK and are looking for a Sales and Business Development professional to join our team.
Job Purpose:
With a chance to join a company experiencing Phenomenal Growth and Success, the BDM will focus on selling our software solutions and ensure prospects are aware of the USPs, added value and benefits of choosing Osmosys.
The focus will be to sell our mobile/SaaS-based product, www.incidentreporter365.com and it’s variants across various industries, including, but not limited to, warehouses, packaging, food, property management, recycling, manufacturing, social care in the UK market.
Key Responsibilities:
Responsible for the end-to-end sales process, from prospecting and giving demonstrations to negotiating and closing with a focus on, but not limited to:
This is a new business hunting role. There are no account management duties for this role
Helping to progress deals through the sales pipeline to closure
Setting up and running sales campaigns to target prospects
Working with marketing to create or update relevant content assets as needed
Keeping records of subscriptions to help with billing, invoicing and renewals
Researching specific target markets, verticals and companies to identify prospects
Achieving goals and revenue targets, with the vision to see growth opportunities
Limited travel to meet prospects, although mainly video calling in the current environment
Work with offering managers to expand the brand/product into new markets
Form strong relationships with key customers, and Identify areas of growth for SaaS and assigned products sets
Prepare and promote sales briefings and presentations for SaaS and assigned products
Attending conferences, meetings, and industry events to showcase our products
Support NPI launches relevant to our product offerings
Maintain a close and regular view of market conditions for the brand/product
Any other reasonable duties that may be required.
Essential Candidate Requirements:
Experience in product selling, marketing, or related fields
Strong selling skills with a high level of personal belief and passion
Good planning, organizational and problem-solving skills
Ability to work under pressure and against tight timelines
Ability to flourish with minimal guidance, be proactive and handle uncertainties
Ability to leverage digital marketing channels to increase product awareness
Timely production of regular and ad hoc sales reports, keeping up to date with market changes, developments, new products and competitor awareness
Completion of customer activities and the updating of sales pipeline using the Osmosys CRM system
Experience of and gravitas consistent with selling to decision makers
Experience and knowledge in working with software solutions, added value services, managed services with a consultative approach
Must be highly organised and able to manage multiple projects at once
Candidate must have strong presentation and writing skills in addition to ideally having technical knowledge
Must have knowledge of Microsoft Word, Excel, and PowerPoint, CRM systems and Sales order processes
Able to build relationships, understand client needs and provide a solution
Can provide a detailed overview of targets hit, achievements, KPIs and breakdown of responsibilities
Desired Skills, Experience & Qualifications:
Business development experience with remote working capabilities
A degree in a relevant field is preferred but not essential
The ability to work in a fast-paced environment where flexibility is essential
Enjoys taking the initiative while seeking advice and support where appropriate
Must be a self-starter, with a genuine drive to achieve/exceed targets and expectations
Actively seeks out continuous self-development, broadening knowledge and experience
Experience within Health and Safety and/or Manufacturing environments is an added bonus
We Offer:
We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
A culture that fosters inclusion, diversity and innovation
Company Laptop and Phone
If this is your dream role, then we'd love to hear from you.
Compensation Structure:
This role comes with a competitive basic annual salary in the range of £ 32000 – £ 45000 (depending on experience).
Additional pay: Attractive, uncapped commission structure designed to deliver on-target earnings (OTE)
Bonus scheme
Commission pay (uncapped)
Performance bonus
Yearly bonus
Commission details will be shared during the interview process
Benefits:
Other benefits include:
Four weeks' annual leave (plus bank holidays)
Company pension
Flexible schedule
Referral programme
.
May 09, 2022
Full time
Overview: We are looking for an ambitious and energetic Business Development Manager in order to grow our UK Business by promoting our (SaaS) products to generate sales.
Location: Remote with travel to clients locations and in person meetings (if required)
Hours: 40 Hours a week, Flexible schedule
Reporting to : Chief Operation Officer
Number of Positions: 4
This is a permanent, full-time position with a competitive salary and high OTE potential (details below)
Employer Profile:
Osmosys is a client centric IT services company that focuses on delivering innovative and tangible solutions that add value to our clients’ business. Established in 2004, Osmosys has supported a wide variety of Clients globally. As a Microsoft Gold Partner and with 125+ skilled employees, we pride ourselves on offering exceptional consultancy and customer service to ensure that we scope and design solutions that will add tangible benefits to our clients’ business both in the short and long-term.
Working with our Business Partners, we have expanded into new countries and regions around the world, delivering solutions for a variety of real world and business challenges.
We are now looking to expand our presence in the UK and are looking for a Sales and Business Development professional to join our team.
Job Purpose:
With a chance to join a company experiencing Phenomenal Growth and Success, the BDM will focus on selling our software solutions and ensure prospects are aware of the USPs, added value and benefits of choosing Osmosys.
The focus will be to sell our mobile/SaaS-based product, www.incidentreporter365.com and it’s variants across various industries, including, but not limited to, warehouses, packaging, food, property management, recycling, manufacturing, social care in the UK market.
Key Responsibilities:
Responsible for the end-to-end sales process, from prospecting and giving demonstrations to negotiating and closing with a focus on, but not limited to:
This is a new business hunting role. There are no account management duties for this role
Helping to progress deals through the sales pipeline to closure
Setting up and running sales campaigns to target prospects
Working with marketing to create or update relevant content assets as needed
Keeping records of subscriptions to help with billing, invoicing and renewals
Researching specific target markets, verticals and companies to identify prospects
Achieving goals and revenue targets, with the vision to see growth opportunities
Limited travel to meet prospects, although mainly video calling in the current environment
Work with offering managers to expand the brand/product into new markets
Form strong relationships with key customers, and Identify areas of growth for SaaS and assigned products sets
Prepare and promote sales briefings and presentations for SaaS and assigned products
Attending conferences, meetings, and industry events to showcase our products
Support NPI launches relevant to our product offerings
Maintain a close and regular view of market conditions for the brand/product
Any other reasonable duties that may be required.
Essential Candidate Requirements:
Experience in product selling, marketing, or related fields
Strong selling skills with a high level of personal belief and passion
Good planning, organizational and problem-solving skills
Ability to work under pressure and against tight timelines
Ability to flourish with minimal guidance, be proactive and handle uncertainties
Ability to leverage digital marketing channels to increase product awareness
Timely production of regular and ad hoc sales reports, keeping up to date with market changes, developments, new products and competitor awareness
Completion of customer activities and the updating of sales pipeline using the Osmosys CRM system
Experience of and gravitas consistent with selling to decision makers
Experience and knowledge in working with software solutions, added value services, managed services with a consultative approach
Must be highly organised and able to manage multiple projects at once
Candidate must have strong presentation and writing skills in addition to ideally having technical knowledge
Must have knowledge of Microsoft Word, Excel, and PowerPoint, CRM systems and Sales order processes
Able to build relationships, understand client needs and provide a solution
Can provide a detailed overview of targets hit, achievements, KPIs and breakdown of responsibilities
Desired Skills, Experience & Qualifications:
Business development experience with remote working capabilities
A degree in a relevant field is preferred but not essential
The ability to work in a fast-paced environment where flexibility is essential
Enjoys taking the initiative while seeking advice and support where appropriate
Must be a self-starter, with a genuine drive to achieve/exceed targets and expectations
Actively seeks out continuous self-development, broadening knowledge and experience
Experience within Health and Safety and/or Manufacturing environments is an added bonus
We Offer:
We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
A culture that fosters inclusion, diversity and innovation
Company Laptop and Phone
If this is your dream role, then we'd love to hear from you.
Compensation Structure:
This role comes with a competitive basic annual salary in the range of £ 32000 – £ 45000 (depending on experience).
Additional pay: Attractive, uncapped commission structure designed to deliver on-target earnings (OTE)
Bonus scheme
Commission pay (uncapped)
Performance bonus
Yearly bonus
Commission details will be shared during the interview process
Benefits:
Other benefits include:
Four weeks' annual leave (plus bank holidays)
Company pension
Flexible schedule
Referral programme
.
Strategy and Communications sits at the centre of the organisation, bringing together several teams with organisation-wide remits and mutual collaboration opportunities. The work of the directorate's teams includes delivering major events; designing and leading public affairs and marketing campaigns; providing data, evidence and analysis; leading cross-organisational programmes; and making sure we plan for, and can respond to, emerging events and emergencies in our city. About the team This is an exciting opportunity to join a collaborative and committed team that is responsible for supporting the Deputy Mayor for Fire and Resilience in their oversight of London Fire Brigade (LFB); and for coordinating and contributing to policies that relate to Londoners' safety. You will have the opportunity to develop relationships across the GLA and LFB. You will also develop an insight into the operations of one of the world's busiest fire services; and explore how these operations intersect with other parts of the GLA. LFB, and the fire sector as a whole, is undergoing significant and wide-ranging transformation. LFB is in the process of responding to the recommendations of the Grenfell Tower Inquiry, and inspections from His Majesty's Inspectorate of Constabulary and Fire & Rescue Services; and making improvements to its culture. As it makes improvements to its culture, it is critical that LFB is properly supported in navigating this change. More widely, LFB is working to meet challenges posed by climate change, new technologies, and London's complex built environment. About the role This role is part of an exciting team expansion. It represents an opportunity to make a genuine contribution to the development of the team and its work programme. The successful candidate will have excellent policy development and stakeholder management skills. A background in fire policy is not necessary for this role, due to its cross-cutting nature. You will lead on the development and delivery of a programme of work to research and promote issues relating to fire policy, seeking cross-cutting policy areas. This work will include an events programme; commissioning research; and producing publications and consultation responses. Your work, while focused on fire, will relate to various policy areas related to London's safety. These may include, for example, the safety of London's built environment; how climate change is increasing the risk of wildfires; or how to store and charge e-bikes safely to support sustainable travel. What your day will look like Developing and delivering a programme of work in response to fire-related issues, including events, workshops, lobbying strategies and stakeholder engagement. Contributing to the development of policy, strategies and decisions; and reviewing and evaluating their implementation. Providing advice to the Deputy Mayor for Fire and Resilience, the Head of Fire, and GLA senior managers (including preparing clear and concise reports, presentations and briefings on complex and sensitive issues for various audiences; and making recommendations on policy and strategy options). Conducting research into policy issues; and presenting the outcomes to the Mayor, the Deputy Mayor, GLA officers and wider audiences. Coordinating briefings and advice for the Mayor of London and the Deputy Mayor in advance of key meetings, including with the London Assembly; His Majesty's Inspectorate of Constabulary and Fire & Rescue Services; and the government. Working with colleagues from the GLA, LFB, the fire and rescue sector, international organisations, government departments, London boroughs, and other organisations in the public, private and voluntary sectors, on relevant, cross-cutting policy issues; and to collaboratively promote fire safety. Presenting the results of work on the Mayor's policies, objectives and concerns at conferences, seminars and meetings to external bodies and organisations. Skills, knowledge and experience A successful track record, in a high-profile organisation, of influencing and shaping policy, and ensuring its implementation - although not necessarily in fire and rescue. Evidence of working with stakeholders, and building partnerships, to leverage external knowledge and resources to deliver GLA objectives. A successful track record of providing high-quality, impartial advice in a sensitive political environment, at a senior level. Experience of project-based work - including planning and monitoring delivery against plans; and preparing clear and concise reports, presentations and briefings on complex and sensitive issues for various audiences. Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted you'll be invited to an interview/assessment. The interview/assessment date is: w/c 10 June 2024 Equality, diversity and inclusion London's diversity is its biggest asset and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required. GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme. Additional Information Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration. Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening. Person Specification Technical requirements/experience/qualifications A successful track record, in a high-profile organisation, of influencing and shaping policy and ensuring its implementation, although not necessarily in fire and rescue. Evidence of working with stakeholders, building partnerships to leverage external knowledge and resources to deliver GLA objectives. Successful track record of providing high quality, impartial advice in a sensitive political environment at a senior level. Experience of project-based work including planning and monitoring delivery against plans and preparing clear and concise reports, presentations and briefings on complex and sensitive issues for a range of different audiences. Previous knowledge of the London Fire Brigade is not essential. Behavioural Competencies Research and Analysis is gathering intelligence (information, opinion and data) from varied sources, making sense of it, testing its validity and drawing conclusions that can lead to practical benefits. Level 3 indicators of effective performance Uses a variety of methods and sources to gather relevant data and information Checks accuracy of data and information before using it Assesses trends in data and spots connections to draw meaningful conclusions Summarises research outcomes in a clear and concise way Focuses on the research goal, working in a systematic way Strategic Thinking is using an understanding of the bigger picture to uncover potential challenges and opportunities for the long term and turning these into a compelling vision for action. Level 3 indicators of effective performance Translates GLA vision and strategy into practical and tangible plans for own team or delivery partners Consistently takes account of the wider implications of team's actions for the GLA Encourages self and others to think about organisation's long term potential Informs strategy development by identifying gaps in current delivery or evidence Takes account of a wide range of public and partner needs to inform team's work Building & Managing Relationships is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals. Level 4 indicators of effective performance . click apply for full job details
Apr 20, 2024
Full time
Strategy and Communications sits at the centre of the organisation, bringing together several teams with organisation-wide remits and mutual collaboration opportunities. The work of the directorate's teams includes delivering major events; designing and leading public affairs and marketing campaigns; providing data, evidence and analysis; leading cross-organisational programmes; and making sure we plan for, and can respond to, emerging events and emergencies in our city. About the team This is an exciting opportunity to join a collaborative and committed team that is responsible for supporting the Deputy Mayor for Fire and Resilience in their oversight of London Fire Brigade (LFB); and for coordinating and contributing to policies that relate to Londoners' safety. You will have the opportunity to develop relationships across the GLA and LFB. You will also develop an insight into the operations of one of the world's busiest fire services; and explore how these operations intersect with other parts of the GLA. LFB, and the fire sector as a whole, is undergoing significant and wide-ranging transformation. LFB is in the process of responding to the recommendations of the Grenfell Tower Inquiry, and inspections from His Majesty's Inspectorate of Constabulary and Fire & Rescue Services; and making improvements to its culture. As it makes improvements to its culture, it is critical that LFB is properly supported in navigating this change. More widely, LFB is working to meet challenges posed by climate change, new technologies, and London's complex built environment. About the role This role is part of an exciting team expansion. It represents an opportunity to make a genuine contribution to the development of the team and its work programme. The successful candidate will have excellent policy development and stakeholder management skills. A background in fire policy is not necessary for this role, due to its cross-cutting nature. You will lead on the development and delivery of a programme of work to research and promote issues relating to fire policy, seeking cross-cutting policy areas. This work will include an events programme; commissioning research; and producing publications and consultation responses. Your work, while focused on fire, will relate to various policy areas related to London's safety. These may include, for example, the safety of London's built environment; how climate change is increasing the risk of wildfires; or how to store and charge e-bikes safely to support sustainable travel. What your day will look like Developing and delivering a programme of work in response to fire-related issues, including events, workshops, lobbying strategies and stakeholder engagement. Contributing to the development of policy, strategies and decisions; and reviewing and evaluating their implementation. Providing advice to the Deputy Mayor for Fire and Resilience, the Head of Fire, and GLA senior managers (including preparing clear and concise reports, presentations and briefings on complex and sensitive issues for various audiences; and making recommendations on policy and strategy options). Conducting research into policy issues; and presenting the outcomes to the Mayor, the Deputy Mayor, GLA officers and wider audiences. Coordinating briefings and advice for the Mayor of London and the Deputy Mayor in advance of key meetings, including with the London Assembly; His Majesty's Inspectorate of Constabulary and Fire & Rescue Services; and the government. Working with colleagues from the GLA, LFB, the fire and rescue sector, international organisations, government departments, London boroughs, and other organisations in the public, private and voluntary sectors, on relevant, cross-cutting policy issues; and to collaboratively promote fire safety. Presenting the results of work on the Mayor's policies, objectives and concerns at conferences, seminars and meetings to external bodies and organisations. Skills, knowledge and experience A successful track record, in a high-profile organisation, of influencing and shaping policy, and ensuring its implementation - although not necessarily in fire and rescue. Evidence of working with stakeholders, and building partnerships, to leverage external knowledge and resources to deliver GLA objectives. A successful track record of providing high-quality, impartial advice in a sensitive political environment, at a senior level. Experience of project-based work - including planning and monitoring delivery against plans; and preparing clear and concise reports, presentations and briefings on complex and sensitive issues for various audiences. Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted you'll be invited to an interview/assessment. The interview/assessment date is: w/c 10 June 2024 Equality, diversity and inclusion London's diversity is its biggest asset and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required. GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme. Additional Information Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration. Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening. Person Specification Technical requirements/experience/qualifications A successful track record, in a high-profile organisation, of influencing and shaping policy and ensuring its implementation, although not necessarily in fire and rescue. Evidence of working with stakeholders, building partnerships to leverage external knowledge and resources to deliver GLA objectives. Successful track record of providing high quality, impartial advice in a sensitive political environment at a senior level. Experience of project-based work including planning and monitoring delivery against plans and preparing clear and concise reports, presentations and briefings on complex and sensitive issues for a range of different audiences. Previous knowledge of the London Fire Brigade is not essential. Behavioural Competencies Research and Analysis is gathering intelligence (information, opinion and data) from varied sources, making sense of it, testing its validity and drawing conclusions that can lead to practical benefits. Level 3 indicators of effective performance Uses a variety of methods and sources to gather relevant data and information Checks accuracy of data and information before using it Assesses trends in data and spots connections to draw meaningful conclusions Summarises research outcomes in a clear and concise way Focuses on the research goal, working in a systematic way Strategic Thinking is using an understanding of the bigger picture to uncover potential challenges and opportunities for the long term and turning these into a compelling vision for action. Level 3 indicators of effective performance Translates GLA vision and strategy into practical and tangible plans for own team or delivery partners Consistently takes account of the wider implications of team's actions for the GLA Encourages self and others to think about organisation's long term potential Informs strategy development by identifying gaps in current delivery or evidence Takes account of a wide range of public and partner needs to inform team's work Building & Managing Relationships is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals. Level 4 indicators of effective performance . click apply for full job details
Our client, an Oxfordshire based global SaaS business are looking for a Chief Customer Officer to join the Senior Leadership Team. As the CCO, you will spearhead the delivery of exceptional customer experiences by leading various customer-facing functions, including implementation/onboarding, support, training, and account management teams. You will play a crucial role within the SLT by advocating for customer-centric approaches across the organisation. Key Responsibilities: Drive excellence across all customer-facing functions, aligning with strategic goals. Develop and refine internal customer-related processes, fostering cross-functional collaboration. Act as the escalation point for significant customer-related issues, owning problem-solving and solutions development. Cultivate and maintain relationships with strategically important customers, empowering account managers to excel. Establish and optimize innovative customer onboarding processes, setting standards for global implementation. Set operational targets, ensuring sustainable growth and responsible management. Establish and monitor team KPIs and SLAs, driving continuous improvement in CSAT, NPS scores, and churn reduction. Lead, coach, and develop the team, fostering a culture of success and skill enhancement. Manage budgets and resources, leveraging data for informed decision-making. Cultivate relationships with internal stakeholders and external contacts, contributing to overall business growth as an SLT member. Ensure compliance with Information Security and privacy policies and procedures. .Skills & Knowledge: Strategic thinker with strong decision-making abilities. Deeply customer-centric mindset. Strong organizational and time management skills. Effective communication skills, both written and verbal. Data-driven decision-making ability. Proficient in negotiation and conflict resolution. Agility and adaptability in approach. Experience: Proven track record in customer-facing roles, essential. Prior experience in SaaS business preferred. Leadership experience required. Familiarity with project management methodologies (e.g., PRINCE, Agile, waterfall). Ability to innovate and problem-solve under pressure. Experience in target-driven environments. Proficiency in Google Workspace, MS Office, particularly Word and Excel.
Apr 19, 2024
Full time
Our client, an Oxfordshire based global SaaS business are looking for a Chief Customer Officer to join the Senior Leadership Team. As the CCO, you will spearhead the delivery of exceptional customer experiences by leading various customer-facing functions, including implementation/onboarding, support, training, and account management teams. You will play a crucial role within the SLT by advocating for customer-centric approaches across the organisation. Key Responsibilities: Drive excellence across all customer-facing functions, aligning with strategic goals. Develop and refine internal customer-related processes, fostering cross-functional collaboration. Act as the escalation point for significant customer-related issues, owning problem-solving and solutions development. Cultivate and maintain relationships with strategically important customers, empowering account managers to excel. Establish and optimize innovative customer onboarding processes, setting standards for global implementation. Set operational targets, ensuring sustainable growth and responsible management. Establish and monitor team KPIs and SLAs, driving continuous improvement in CSAT, NPS scores, and churn reduction. Lead, coach, and develop the team, fostering a culture of success and skill enhancement. Manage budgets and resources, leveraging data for informed decision-making. Cultivate relationships with internal stakeholders and external contacts, contributing to overall business growth as an SLT member. Ensure compliance with Information Security and privacy policies and procedures. .Skills & Knowledge: Strategic thinker with strong decision-making abilities. Deeply customer-centric mindset. Strong organizational and time management skills. Effective communication skills, both written and verbal. Data-driven decision-making ability. Proficient in negotiation and conflict resolution. Agility and adaptability in approach. Experience: Proven track record in customer-facing roles, essential. Prior experience in SaaS business preferred. Leadership experience required. Familiarity with project management methodologies (e.g., PRINCE, Agile, waterfall). Ability to innovate and problem-solve under pressure. Experience in target-driven environments. Proficiency in Google Workspace, MS Office, particularly Word and Excel.
Flexible Working: We support full-time, part-time, compressed, and flexible hours. There may be some scope for remote working. However, our ability to do this is dependent on role requirements and business needs. This role is primarily office based. About us We're MI6, also known as the Secret Intelligence Service (SIS). Our mission is to protect the security and economic wellbeing of the UK from overseas threats such as regional instability, terrorism, and cyber-attacks. Working across the globe and in close partnership with MI5 and GCHQ, we help the Government to counter these threats through the provision of secret intelligence. A role in MI6 will see you providing vital support to this work, within a supportive and encouraging environment that puts the emphasis on teamwork. The role MI6's successful operations and intelligence delivery rely on architecture and technology. That's why we're constantly developing and maintaining the capabilities that provide us with mission advantage in our rapidly changing, technology and data-driven world. Digital transformation is key to our success and to enable MI6 to operate with digital Government and partner Intelligence Communities. Working as part of an Integrated Chief Technology Office, you'll lead and grow your own team, creating ways of working to deliver a technology portfolio that directly supports our business needs. While this is a hands-on role, your impact will be felt by working with others to deliver a uniquely diverse range of cutting-edge technologies to solve problems that simply don't exist in other organisations. Reporting to the Chief Technology Officer, you'll: Build and communicate the Enterprise Technology Roadmap, making recommendations as to the order and prioritisation of work. Manage strategic technology risk such as technical debt. Establish, maintain and communicate the As-Is and Target technology states and guide delivery guidance through Strategies, Principles, Standards, Guard Rails and (Anti)Patterns for functional and non-functional requirements. Work with solution architects and engineering to shape the delivery portfolio - balancing delivering strategic change with short-term objectives and tactical issues. Understand Enterprise-wide problems and opportunities, then help to shape delivery solutions. Lead the initiative to improve the maturity of our Enterprise Architecture and Business Architecture practice and be the domain skills and profession lead. Demonstrate and communicate the value that Enterprise Architecture brings to the organisation. Manage a team of staff and contractors. We use agile and lean methodologies to innovate, deliver and upgrade systems that are core to our business supporting the full spectrum of MI6 operations as well as corporate areas of the organisation. The diverse nature of the enterprise means that our products are built using a variety of different technology architectures. Whether working on data analytics, knowledge systems, clandestine communications or technical operations capabilities, the nature of our work presents unique and fascinating architecture and technical challenges, the likes of which you'll never have seen before. We develop products that provide capability across MI6. Our multi-disciplinary internal delivery teams are made up of architects and engineers who work alongside product owners, business analysts and delivery colleagues to ensure MI6 gets what it needs whilst balancing tactical and strategic goals and objectives. These products are driven and cohered by strategy and enterprise considerations. About you You're an experienced Enterprise Architect, who can blend experience of working across technology domains in data-orientated organisations with a strong understanding of business architecture. We're looking for someone with experience leading teams, setting direction, and mentoring colleagues, someone who has worked in leadership positions within technology, architecture or systems engineering functions. You'll be confident in developing technology portfolios or playing a leading role in digital transformation programmes and you'll have demonstrable experience making trade-offs within a complex delivery portfolio. We're also looking for someone comfortable communicating technical concepts clearly and concisely to non-technical colleagues. Experience in using architecture tools and techniques to deliver business benefit will be key to this role, as is knowledge of multiple architecture and delivery frameworks and experience of embedding such tools and techniques. Finally, we're looking for someone who has a keen interest in technology trends to ensure that your IT knowledge is up to date. Training and development Learning and development are central to our architecture ethos which is why we invest heavily in our people. We'll work with you to understand how you'd like to progress, then create a learning pathway for your individual development. We'll support you to develop and expand both your technical and non-technical skills. And you'll have access to a wide variety of classroom and online learning, as well as our own development programmes, schemes and a range of external bodies. Rewards and benefits You'll receive a starting salary of £89,465 to £100,894 plus other benefits including: 25 days' annual leave automatically rising to 30 days after 5 years' service, and an additional 10.5 days' public and privilege holidays. Investment in learning and development. Interest-free season ticket loan. Cycle to work scheme. Facilities such as a subsidised gym and restaurant, and on-site coffee bars. Paid parental and adoption leave. At MI6 diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio-economic backgrounds. Find out more about our culture, working environment and diversity on our website. We're Disability Confident MI6 are proud to have achieved Leader status within the DWP's Disability Confident scheme. This is aimed at encouraging employers to think differently about disability and take action to improve how they recruit, retain and develop disabled people. Being Disability Confident, we aim to offer a person-to-person interview to any candidate who self-identifies as disabled and meets the essential criteria for the role. This is our 'Offer of Interview' (OOI). To secure an interview for this vacancy, the essential criteria (in order of application process) are: Previously worked in a senior position within architecture or systems engineering functions. Have experience developing technology portfolios and/or playing a leading role in digital transformation programmes. If you meet the minimum criteria, you will be invited to a Technical Telephone Interview. What to expect Our recruitment process is fair, transparent, and based on merit. Here is a brief overview of each stage, in order: A completed application form. Technical interview via telephone. An assessment centre day which will include, but not limited to, a face-to-face technical scenario-based interview with the hiring team and a HR-based interview. The scenario will be provided prior to the interview. Please note, you must successfully pass each stage of the process in order to progress to the next. Your application may take around 6 - 9 months to process including vetting, so we advise you continue any current employment until you have received your final job offer. Before You Apply To work at MI6, you need to be a British citizen or hold dual British nationality. You can read our full eligibility criteria here . This role requires the highest security clearance, known as Developed Vetting (DV). It's something everyone in the UK Intelligence Community undertakes. You can find out more about the vetting process here. Please note we have a strict drugs policy, so once you start your application, you can't take any recreational drugs and you'll need to declare your previous drug usage at the relevant stage. Before you apply, we advise you to consider setting up a separate email address for your contact with us, to ensure your personal and application correspondence remain separate. Try to avoid having identifying features in your email address, such as your first and/or surname and date of birth. This is good practice and will help you to manage your application with us more discretely. The role is based in central London so you'll need to live within a commutable distance. Please consider any financial implications and practicalities before submitting an application. A loan is available to support people relocating to London. Please note, you should only launch your application from within the UK. If you are based overseas, you should wait until you visit the UK to launch an application . click apply for full job details
Apr 19, 2024
Full time
Flexible Working: We support full-time, part-time, compressed, and flexible hours. There may be some scope for remote working. However, our ability to do this is dependent on role requirements and business needs. This role is primarily office based. About us We're MI6, also known as the Secret Intelligence Service (SIS). Our mission is to protect the security and economic wellbeing of the UK from overseas threats such as regional instability, terrorism, and cyber-attacks. Working across the globe and in close partnership with MI5 and GCHQ, we help the Government to counter these threats through the provision of secret intelligence. A role in MI6 will see you providing vital support to this work, within a supportive and encouraging environment that puts the emphasis on teamwork. The role MI6's successful operations and intelligence delivery rely on architecture and technology. That's why we're constantly developing and maintaining the capabilities that provide us with mission advantage in our rapidly changing, technology and data-driven world. Digital transformation is key to our success and to enable MI6 to operate with digital Government and partner Intelligence Communities. Working as part of an Integrated Chief Technology Office, you'll lead and grow your own team, creating ways of working to deliver a technology portfolio that directly supports our business needs. While this is a hands-on role, your impact will be felt by working with others to deliver a uniquely diverse range of cutting-edge technologies to solve problems that simply don't exist in other organisations. Reporting to the Chief Technology Officer, you'll: Build and communicate the Enterprise Technology Roadmap, making recommendations as to the order and prioritisation of work. Manage strategic technology risk such as technical debt. Establish, maintain and communicate the As-Is and Target technology states and guide delivery guidance through Strategies, Principles, Standards, Guard Rails and (Anti)Patterns for functional and non-functional requirements. Work with solution architects and engineering to shape the delivery portfolio - balancing delivering strategic change with short-term objectives and tactical issues. Understand Enterprise-wide problems and opportunities, then help to shape delivery solutions. Lead the initiative to improve the maturity of our Enterprise Architecture and Business Architecture practice and be the domain skills and profession lead. Demonstrate and communicate the value that Enterprise Architecture brings to the organisation. Manage a team of staff and contractors. We use agile and lean methodologies to innovate, deliver and upgrade systems that are core to our business supporting the full spectrum of MI6 operations as well as corporate areas of the organisation. The diverse nature of the enterprise means that our products are built using a variety of different technology architectures. Whether working on data analytics, knowledge systems, clandestine communications or technical operations capabilities, the nature of our work presents unique and fascinating architecture and technical challenges, the likes of which you'll never have seen before. We develop products that provide capability across MI6. Our multi-disciplinary internal delivery teams are made up of architects and engineers who work alongside product owners, business analysts and delivery colleagues to ensure MI6 gets what it needs whilst balancing tactical and strategic goals and objectives. These products are driven and cohered by strategy and enterprise considerations. About you You're an experienced Enterprise Architect, who can blend experience of working across technology domains in data-orientated organisations with a strong understanding of business architecture. We're looking for someone with experience leading teams, setting direction, and mentoring colleagues, someone who has worked in leadership positions within technology, architecture or systems engineering functions. You'll be confident in developing technology portfolios or playing a leading role in digital transformation programmes and you'll have demonstrable experience making trade-offs within a complex delivery portfolio. We're also looking for someone comfortable communicating technical concepts clearly and concisely to non-technical colleagues. Experience in using architecture tools and techniques to deliver business benefit will be key to this role, as is knowledge of multiple architecture and delivery frameworks and experience of embedding such tools and techniques. Finally, we're looking for someone who has a keen interest in technology trends to ensure that your IT knowledge is up to date. Training and development Learning and development are central to our architecture ethos which is why we invest heavily in our people. We'll work with you to understand how you'd like to progress, then create a learning pathway for your individual development. We'll support you to develop and expand both your technical and non-technical skills. And you'll have access to a wide variety of classroom and online learning, as well as our own development programmes, schemes and a range of external bodies. Rewards and benefits You'll receive a starting salary of £89,465 to £100,894 plus other benefits including: 25 days' annual leave automatically rising to 30 days after 5 years' service, and an additional 10.5 days' public and privilege holidays. Investment in learning and development. Interest-free season ticket loan. Cycle to work scheme. Facilities such as a subsidised gym and restaurant, and on-site coffee bars. Paid parental and adoption leave. At MI6 diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio-economic backgrounds. Find out more about our culture, working environment and diversity on our website. We're Disability Confident MI6 are proud to have achieved Leader status within the DWP's Disability Confident scheme. This is aimed at encouraging employers to think differently about disability and take action to improve how they recruit, retain and develop disabled people. Being Disability Confident, we aim to offer a person-to-person interview to any candidate who self-identifies as disabled and meets the essential criteria for the role. This is our 'Offer of Interview' (OOI). To secure an interview for this vacancy, the essential criteria (in order of application process) are: Previously worked in a senior position within architecture or systems engineering functions. Have experience developing technology portfolios and/or playing a leading role in digital transformation programmes. If you meet the minimum criteria, you will be invited to a Technical Telephone Interview. What to expect Our recruitment process is fair, transparent, and based on merit. Here is a brief overview of each stage, in order: A completed application form. Technical interview via telephone. An assessment centre day which will include, but not limited to, a face-to-face technical scenario-based interview with the hiring team and a HR-based interview. The scenario will be provided prior to the interview. Please note, you must successfully pass each stage of the process in order to progress to the next. Your application may take around 6 - 9 months to process including vetting, so we advise you continue any current employment until you have received your final job offer. Before You Apply To work at MI6, you need to be a British citizen or hold dual British nationality. You can read our full eligibility criteria here . This role requires the highest security clearance, known as Developed Vetting (DV). It's something everyone in the UK Intelligence Community undertakes. You can find out more about the vetting process here. Please note we have a strict drugs policy, so once you start your application, you can't take any recreational drugs and you'll need to declare your previous drug usage at the relevant stage. Before you apply, we advise you to consider setting up a separate email address for your contact with us, to ensure your personal and application correspondence remain separate. Try to avoid having identifying features in your email address, such as your first and/or surname and date of birth. This is good practice and will help you to manage your application with us more discretely. The role is based in central London so you'll need to live within a commutable distance. Please consider any financial implications and practicalities before submitting an application. A loan is available to support people relocating to London. Please note, you should only launch your application from within the UK. If you are based overseas, you should wait until you visit the UK to launch an application . click apply for full job details
Digital Media & Content Officer £300 - £350/Day Inside IR35 Northwood, hybrid 3 Months Clearance: SC We are seeking a Digital Media & Content Officer for our Government client based in Northwood. This role will be office based 2-3 days per month and the remainder remote. The Digital Media & Content Officer role will be an initial 3 month contract, paying between £300 - £350/Day Inside IR35. This role is inside IR35 - Due to the service of the role it will now be based on an Umbrella solution. Clearance: SC Role Profile: You will coordinate, shoot, and edit video content for digital channels, communicating the work of our personnel in a clear and engaging way The ideal candidate will also have graphic design experience and be able to use this to enhance their products and the way we communicate complex topics to our internal and external audiences Photography, filming and editing skills Experience of working with Adobe Premiere Pro and Photoshop Direct experience of producing innovative, high-quality content for a variety of audiences and a variety of channels Sound judgement, with the ability to manage varied and competing priorities effectively Ability to interpret a project brief and produce creative design solutions, tailored to different audiences, and keeping branding guidelines Experience of planning and delivering, often under time pressure Understanding of how metrics and evidence can be used to improve outcomes Proactive team player with the ability to work on a variety of projects at the same time Excellent stakeholder management skills.Desirable SkillsExperience of working with a wide range of graphic design programmes, such as Adobe Creative Cloud including InDesign and Illustrator or equivalent. Experience of managing social media profiles If you are interested in the above role - Click the "Apply Now" button now for immediate review Digital Media & Content Officer, Content Officer, Digital Media & Content Officer, Content Manager, Content Lead, Digital Media & Content Officer, Content Consultant, Digital Media & Content Officer, Media Officer, Media Manager, Marketing Manager, Marketing Officer, SC Clearance, Security Cleared As a member of the Disability Confident Scheme, Circle and our Client guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. If you qualify, please notify us on We will be in touch to discuss your suitability and arrange your guaranteed interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a better way for us to communicate, please do let us know. Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Apr 19, 2024
Full time
Digital Media & Content Officer £300 - £350/Day Inside IR35 Northwood, hybrid 3 Months Clearance: SC We are seeking a Digital Media & Content Officer for our Government client based in Northwood. This role will be office based 2-3 days per month and the remainder remote. The Digital Media & Content Officer role will be an initial 3 month contract, paying between £300 - £350/Day Inside IR35. This role is inside IR35 - Due to the service of the role it will now be based on an Umbrella solution. Clearance: SC Role Profile: You will coordinate, shoot, and edit video content for digital channels, communicating the work of our personnel in a clear and engaging way The ideal candidate will also have graphic design experience and be able to use this to enhance their products and the way we communicate complex topics to our internal and external audiences Photography, filming and editing skills Experience of working with Adobe Premiere Pro and Photoshop Direct experience of producing innovative, high-quality content for a variety of audiences and a variety of channels Sound judgement, with the ability to manage varied and competing priorities effectively Ability to interpret a project brief and produce creative design solutions, tailored to different audiences, and keeping branding guidelines Experience of planning and delivering, often under time pressure Understanding of how metrics and evidence can be used to improve outcomes Proactive team player with the ability to work on a variety of projects at the same time Excellent stakeholder management skills.Desirable SkillsExperience of working with a wide range of graphic design programmes, such as Adobe Creative Cloud including InDesign and Illustrator or equivalent. Experience of managing social media profiles If you are interested in the above role - Click the "Apply Now" button now for immediate review Digital Media & Content Officer, Content Officer, Digital Media & Content Officer, Content Manager, Content Lead, Digital Media & Content Officer, Content Consultant, Digital Media & Content Officer, Media Officer, Media Manager, Marketing Manager, Marketing Officer, SC Clearance, Security Cleared As a member of the Disability Confident Scheme, Circle and our Client guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. If you qualify, please notify us on We will be in touch to discuss your suitability and arrange your guaranteed interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a better way for us to communicate, please do let us know. Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Do you have at least 3 years functional software support experience, and an ambition to develop your career in a dynamic fast growing company, that is market-leading in its sector? This newly created role in an expanding team entails supporting the support officers in response to tickets and cases, training team members in aspects of the solutions , analysing and fixing data, and ensuring all actions are taken within the team and across the wider company to provide a high level of service and support to clients in global companies. Needs an experienced, fast thinking senior support individual who is responsive to client and colleague needs and able to provide a superlative client experience. Excellent career prospects as the team grows. Salary around £28k to £32k pa plus annual bonus based on company and individual performance. Hybrid role with 3 days a week in Reading office near train station and town centre. Hours of work flexible around 9am to 5.30pm or 10:30am to 7pm. In this role you will: constantly have your finger on the pulse of the support tickets in play, their volume and severity and how they are being managed within the team, and step in as needed to improve and expedite resolutions ensure client users of e-learning software, their learning co ordinators / managers and your colleagues in customer success are provided with excellent support services and timely and accurate data and analyses train the team members on advanced aspects of the solutions and maintain /enhance training documentation ensure support processes and procedures are maintained and continually improved to provide world class service report to a support manager based offshore and the UK based Head of Services produce reports and analyses from technical data providing meaningful information for clients, colleagues and senior management when demand dictates, solve tickets and cases where there is a larger than usual backlog liaise with sales, customer success, development and other teams across your organisation to provide excellent customer service You must have: 3 or more years in software support ideally at senior level agility, able to think on your feet and manage a demanding workload at fast pace strong communication skills verbally and in writing to communicate with software users and managers determination to provide world class customer service to large scale prestigious global clients ability to co ordinate team efforts to manage a varying workload including peaks of demand analytical skills to understand problems, issues and data a team player attitude to work effectively within the support team and wider company motivation to take on opportunities to develop your career a dynamic fast growing company that is market leading in its niche Skills and attributes(not essential) experience of e-learning solutions experience of supply chain or procurement solutions French language skills Please contact us with a CV to find out more about this interesting role with excellent career development opportunities in a successful growing company. We always handle your data carefully and respectfully and in line with Data Protection Legislation and never send your details to any third party, including prospective employers, without your express permission. By applying to this vacancy you are agreeing that we can process your details as described in our Data Protection Policy and Privacy Policy, which you can find on our website.
Apr 19, 2024
Full time
Do you have at least 3 years functional software support experience, and an ambition to develop your career in a dynamic fast growing company, that is market-leading in its sector? This newly created role in an expanding team entails supporting the support officers in response to tickets and cases, training team members in aspects of the solutions , analysing and fixing data, and ensuring all actions are taken within the team and across the wider company to provide a high level of service and support to clients in global companies. Needs an experienced, fast thinking senior support individual who is responsive to client and colleague needs and able to provide a superlative client experience. Excellent career prospects as the team grows. Salary around £28k to £32k pa plus annual bonus based on company and individual performance. Hybrid role with 3 days a week in Reading office near train station and town centre. Hours of work flexible around 9am to 5.30pm or 10:30am to 7pm. In this role you will: constantly have your finger on the pulse of the support tickets in play, their volume and severity and how they are being managed within the team, and step in as needed to improve and expedite resolutions ensure client users of e-learning software, their learning co ordinators / managers and your colleagues in customer success are provided with excellent support services and timely and accurate data and analyses train the team members on advanced aspects of the solutions and maintain /enhance training documentation ensure support processes and procedures are maintained and continually improved to provide world class service report to a support manager based offshore and the UK based Head of Services produce reports and analyses from technical data providing meaningful information for clients, colleagues and senior management when demand dictates, solve tickets and cases where there is a larger than usual backlog liaise with sales, customer success, development and other teams across your organisation to provide excellent customer service You must have: 3 or more years in software support ideally at senior level agility, able to think on your feet and manage a demanding workload at fast pace strong communication skills verbally and in writing to communicate with software users and managers determination to provide world class customer service to large scale prestigious global clients ability to co ordinate team efforts to manage a varying workload including peaks of demand analytical skills to understand problems, issues and data a team player attitude to work effectively within the support team and wider company motivation to take on opportunities to develop your career a dynamic fast growing company that is market leading in its niche Skills and attributes(not essential) experience of e-learning solutions experience of supply chain or procurement solutions French language skills Please contact us with a CV to find out more about this interesting role with excellent career development opportunities in a successful growing company. We always handle your data carefully and respectfully and in line with Data Protection Legislation and never send your details to any third party, including prospective employers, without your express permission. By applying to this vacancy you are agreeing that we can process your details as described in our Data Protection Policy and Privacy Policy, which you can find on our website.
Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge. Crisis24's Crisis & Security Consulting (CSC) division, specifically the All-Hazards Response team, is on the lookout for a Senior Consultant. This role is ideally suited for candidates based in the UK or in mainland Europe. As a part of our dynamic and agile Response Group, the successful applicant will have the chance to enhance their skill set and knowledge, enabling them to contribute across various teams within the organization. Candidates should possess comprehensive experience in crisis management at both tactical and strategic levels and have a wide-ranging understanding of different industries. The position involves readiness to deploy globally at short notice, often in challenging situations, requiring confidence and the ability to provide immediate support and guidance to high-level / C-Suite stakeholders. What You Will Work On Summary You will deliver All Hazards Response services, providing expert advice and guidance to clients facing crises, from threats and violence to political and cyber-related issues. This role entails global deployment, often without prior notice, creating documentation in line with CSC's methodologies, conducting sensitive investigations, and potentially training as a subject matter expert for example as a crisis communications consultant. You will also support the development of junior team members and collaborate with the global consulting team on service delivery, maintaining accurate records across platforms such as Salesforce. Specifics Provide advice and guidance to clients in response to case activations on the following peril types: Active Assailant / Workplace Violence; Political Violence & Terrorism; Cyber Extortion; and Any other crisis-level event in which All-Hazard Response are engaged. Deployment globally in support of any new case activation, often with no notice. Produce all relevant documentation in support of assigned response cases, in line with CSC's doctrine and methodology. Coordinate and conduct sensitive investigational support to clients. Train as a Crisis Communications consultant. Support the development of more junior team members and work in cooperation with the wider global consulting team on all other aspects of consulting services delivery. Keep Salesforce and any other platforms used by Crisis24 up to date and accurate in relation to relevant accounts and proposals. Obtain the skill set and knowledge to actively respond as a Special Risks Response Consultant when required. Support to Insurance Partners Deliver onboarding briefings to new policy holders. Provide capability briefings in support of marketing the wider insurance policies. Assist in the delivery of update reports to insurance underwriters during ongoing cases. Generation of new response retainers, providing services to insurance partners or private clients. Direct engagement contracts for new response cases when insurance options are not present. Assist wider CSC team members in any business development briefings and activity when required. Support the implementation of a business development plan for the region. Scope, price, manage and/or oversee the development of client proposals and responses to RFPs. Represent CSC, Crisis24 and GardaWorld in client pitches/senior-level presentations/in-person meetings. Duty officer Following training, there may be a requirement to join the Duty Officer roster for All-Hazards Response activations. Account management Client liaison and account/client relationship management of new and existing consulting clients. Other Support the wider Crisis24 and GardaWorld business as required. Who You Will Work With Under the guidance of the Associate Director for All Hazards Response, you will collaborate on a variety of response cases and projects. These initiatives are diverse in terms of geography, industry, and complexity, necessitating effective management of pressures. You will be an integral part of both the Response Group and the wider CSC team, frequently assisting other teams within Crisis24 and GardaWorld. Owing to the sensitive nature of the case activity, All Hazards personnel are often visible to the highest levels of leadership within Crisis24 and GardaWorld. What You Will Bring Summary Candidates should have at least 10 years of experience in Crisis Management, preferably within a corporate or consulting environment, and a solid background in Security Risk and Crisis Management. You should be knowledgeable about crisis response processes, the specialist insurance market, and have a track record of developing new business opportunities. The role demands extensive global travel, often to high-risk areas, and requires strong analytical, problem-solving, and communication skills. Candidates must be adaptable, motivated to work irregular hours, and committed to continuous professional development. Specifics 10+ years of experience in Crisis Management, preferably in a corporate and/or consulting setting. Strong working knowledge of Security Risk and Crisis Management. In-depth knowledge and experience of crisis response processes. An understanding of specialist insurance markets. Demonstrable commercial experience developing new business opportunities. Extensive travel experience globally, including in high-threat/hostile environments. Strong analytical and problem-solving skills; a creative thinker who can apply initiative and create solutions to solve clients' problems. Ability to manage multiple cases simultaneously with strong attention to detail. Personable and able to communicate effectively at all levels with team members and clients, with the gravitas to influence at a very senior level, including verbal communications and presentations skills. Able to relate well to others with confidence and empathy, build trust and be calm and resourceful during difficult and emotive situations. The flexibility and motivation to work irregular hours and maintain quality delivery. Invested in development; maintains a high level of industry knowledge and awareness of geopolitical and security/crisis management issues and trends. The annual leave year runs from 1 January to 31 December. Your paid annual leave entitlement will be 25 days per annum (pro rata for part time hours). Group Life Insurance effective upon commencement of employment. Death in Service pays out at 4x base salary. Employee Assistance Program effective upon commencement of employment. Full details will be provided after joining the company. A Discretionary Bonus Scheme, effective in the year following your employment, and based on company performance in the previous fiscal year. Group Pension Scheme, to which you will be automatically enrolled from the beginning of the third month following start date: We will match your contributions up to 5%. The minimum contribution you can make to the scheme is 4%. You will be entitled to opt out should you wish. Information Security Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement. Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.
Apr 19, 2024
Full time
Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge. Crisis24's Crisis & Security Consulting (CSC) division, specifically the All-Hazards Response team, is on the lookout for a Senior Consultant. This role is ideally suited for candidates based in the UK or in mainland Europe. As a part of our dynamic and agile Response Group, the successful applicant will have the chance to enhance their skill set and knowledge, enabling them to contribute across various teams within the organization. Candidates should possess comprehensive experience in crisis management at both tactical and strategic levels and have a wide-ranging understanding of different industries. The position involves readiness to deploy globally at short notice, often in challenging situations, requiring confidence and the ability to provide immediate support and guidance to high-level / C-Suite stakeholders. What You Will Work On Summary You will deliver All Hazards Response services, providing expert advice and guidance to clients facing crises, from threats and violence to political and cyber-related issues. This role entails global deployment, often without prior notice, creating documentation in line with CSC's methodologies, conducting sensitive investigations, and potentially training as a subject matter expert for example as a crisis communications consultant. You will also support the development of junior team members and collaborate with the global consulting team on service delivery, maintaining accurate records across platforms such as Salesforce. Specifics Provide advice and guidance to clients in response to case activations on the following peril types: Active Assailant / Workplace Violence; Political Violence & Terrorism; Cyber Extortion; and Any other crisis-level event in which All-Hazard Response are engaged. Deployment globally in support of any new case activation, often with no notice. Produce all relevant documentation in support of assigned response cases, in line with CSC's doctrine and methodology. Coordinate and conduct sensitive investigational support to clients. Train as a Crisis Communications consultant. Support the development of more junior team members and work in cooperation with the wider global consulting team on all other aspects of consulting services delivery. Keep Salesforce and any other platforms used by Crisis24 up to date and accurate in relation to relevant accounts and proposals. Obtain the skill set and knowledge to actively respond as a Special Risks Response Consultant when required. Support to Insurance Partners Deliver onboarding briefings to new policy holders. Provide capability briefings in support of marketing the wider insurance policies. Assist in the delivery of update reports to insurance underwriters during ongoing cases. Generation of new response retainers, providing services to insurance partners or private clients. Direct engagement contracts for new response cases when insurance options are not present. Assist wider CSC team members in any business development briefings and activity when required. Support the implementation of a business development plan for the region. Scope, price, manage and/or oversee the development of client proposals and responses to RFPs. Represent CSC, Crisis24 and GardaWorld in client pitches/senior-level presentations/in-person meetings. Duty officer Following training, there may be a requirement to join the Duty Officer roster for All-Hazards Response activations. Account management Client liaison and account/client relationship management of new and existing consulting clients. Other Support the wider Crisis24 and GardaWorld business as required. Who You Will Work With Under the guidance of the Associate Director for All Hazards Response, you will collaborate on a variety of response cases and projects. These initiatives are diverse in terms of geography, industry, and complexity, necessitating effective management of pressures. You will be an integral part of both the Response Group and the wider CSC team, frequently assisting other teams within Crisis24 and GardaWorld. Owing to the sensitive nature of the case activity, All Hazards personnel are often visible to the highest levels of leadership within Crisis24 and GardaWorld. What You Will Bring Summary Candidates should have at least 10 years of experience in Crisis Management, preferably within a corporate or consulting environment, and a solid background in Security Risk and Crisis Management. You should be knowledgeable about crisis response processes, the specialist insurance market, and have a track record of developing new business opportunities. The role demands extensive global travel, often to high-risk areas, and requires strong analytical, problem-solving, and communication skills. Candidates must be adaptable, motivated to work irregular hours, and committed to continuous professional development. Specifics 10+ years of experience in Crisis Management, preferably in a corporate and/or consulting setting. Strong working knowledge of Security Risk and Crisis Management. In-depth knowledge and experience of crisis response processes. An understanding of specialist insurance markets. Demonstrable commercial experience developing new business opportunities. Extensive travel experience globally, including in high-threat/hostile environments. Strong analytical and problem-solving skills; a creative thinker who can apply initiative and create solutions to solve clients' problems. Ability to manage multiple cases simultaneously with strong attention to detail. Personable and able to communicate effectively at all levels with team members and clients, with the gravitas to influence at a very senior level, including verbal communications and presentations skills. Able to relate well to others with confidence and empathy, build trust and be calm and resourceful during difficult and emotive situations. The flexibility and motivation to work irregular hours and maintain quality delivery. Invested in development; maintains a high level of industry knowledge and awareness of geopolitical and security/crisis management issues and trends. The annual leave year runs from 1 January to 31 December. Your paid annual leave entitlement will be 25 days per annum (pro rata for part time hours). Group Life Insurance effective upon commencement of employment. Death in Service pays out at 4x base salary. Employee Assistance Program effective upon commencement of employment. Full details will be provided after joining the company. A Discretionary Bonus Scheme, effective in the year following your employment, and based on company performance in the previous fiscal year. Group Pension Scheme, to which you will be automatically enrolled from the beginning of the third month following start date: We will match your contributions up to 5%. The minimum contribution you can make to the scheme is 4%. You will be entitled to opt out should you wish. Information Security Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement. Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.
Information Assurance Officer - 12 Month FTC - Birmingham - £60k - Legal ISO27001 Cyber Essentials Compliance Risk Assessments Documentation Policies Salary: £60,000 Location: Birmingham Are you an Information Assurance professional, looking for a new challenge in your career? Do you have demonstrable experience of working with Information Security Management Systems and Security Programmes? Have you previously worked in line with ISO27001:2022 standards? Interested in working for an innovative and award-winning company who support the development of your career? If so, I have a fantastic opportunity for you! I'm looking to speak with individuals who are comfortable producing and developing policies and documents to enforce security requirements. You will have the ability to facilitate the requirements for external audits. You must be comfortable liaising with both internal and external stakeholders and capable of driving compliance capabilities. Key Responsibilities Assist with the design, development and operation of the company's Integrated Information Security Management System and Security Programme in line with ISO27001:22 Work with your immediate team and the wider business on compliance projects Produce policies and documentation to apply security requirements Collaborate with internal and external stakeholders to drive compliance capabilities Carry out the necessary work to help achieve Cyber Essentials Plus accreditation Maintain, review and update security policies, procedures and guidelines Support the organisation with complex security queries and risk assessments The Ideal Candidate ISO27001 Implementer certified CISM, CISA, CRISC certified or another relevant professional certification Can work well under pressure and prioritise workloads to meet deadlines Capable of working without supervision Excellent attention to detail with a logical and methodical approach to tasks Strong written and verbal communication skills Desired experience with: ISO27001 Cyber Essentials Plus UK GDPR processes Risk Management Accreditation demands Defence in depth If you would like to be considered for this role, apply below or get in contact with Andrew Rose for further details. Xpertise are acting as an employment agency and business
Apr 18, 2024
Full time
Information Assurance Officer - 12 Month FTC - Birmingham - £60k - Legal ISO27001 Cyber Essentials Compliance Risk Assessments Documentation Policies Salary: £60,000 Location: Birmingham Are you an Information Assurance professional, looking for a new challenge in your career? Do you have demonstrable experience of working with Information Security Management Systems and Security Programmes? Have you previously worked in line with ISO27001:2022 standards? Interested in working for an innovative and award-winning company who support the development of your career? If so, I have a fantastic opportunity for you! I'm looking to speak with individuals who are comfortable producing and developing policies and documents to enforce security requirements. You will have the ability to facilitate the requirements for external audits. You must be comfortable liaising with both internal and external stakeholders and capable of driving compliance capabilities. Key Responsibilities Assist with the design, development and operation of the company's Integrated Information Security Management System and Security Programme in line with ISO27001:22 Work with your immediate team and the wider business on compliance projects Produce policies and documentation to apply security requirements Collaborate with internal and external stakeholders to drive compliance capabilities Carry out the necessary work to help achieve Cyber Essentials Plus accreditation Maintain, review and update security policies, procedures and guidelines Support the organisation with complex security queries and risk assessments The Ideal Candidate ISO27001 Implementer certified CISM, CISA, CRISC certified or another relevant professional certification Can work well under pressure and prioritise workloads to meet deadlines Capable of working without supervision Excellent attention to detail with a logical and methodical approach to tasks Strong written and verbal communication skills Desired experience with: ISO27001 Cyber Essentials Plus UK GDPR processes Risk Management Accreditation demands Defence in depth If you would like to be considered for this role, apply below or get in contact with Andrew Rose for further details. Xpertise are acting as an employment agency and business
IT Support Officer, 23 months, Edinburgh, 155 per day Parity Group are delighted to partner with our client, a public sector organisation, who are looking to recruit an IT Support Officer on a 23 month contractual basis. Our client is looking to recruit an IT Support Officer who will work under the supervision of the Assistant Head: IT Support. Primary responsibilities will include, but not limited to providing both new and existing users with hardware and software, managing tickets with third party support services, supporting users' use of the supplied hardware and software and managing the secure disposal of software and hardware. You will receive a daily rate of 155 . I would love to hear from applicants who have experience in a fast paced environment and skills including: Be responsible for setting up requisite IT accounts for new recruits Support the provision of hardware to colleagues, to ensure they can effectively undertake their role Support the installation of software, providing, where applicable, instructions for users on using that software Where applicable, develop manuals, tutorials, and processes and procedures to guide and support colleagues using a newly developed software package Troubleshoot IT issues with staff members Demonstrable experience of supplying first and second line support in the workplace High levels of oral and written communication skills, with the ability to confidently present and engage in a range of internal and external settings The ability to gather evidence of non-technical users' technical issues to provide third party support services sufficient information to solve issues Experience of working in a high performing, fast-paced, dynamic, multi-disciplinary environment Proven ability to work under pressure, plan, prioritise, manage competing demands and meet tight deadlines Public sector/Government experience is highly desirable If this sounds like the role for you then do not hesitate to get in touch with me or simply click on the apply button. Parity - Better Decisions: Better People Parity Group plc acts in the capacity of an Employment Agency when providing contract recruitment services. We welcome applications from all sections of society and applicants will be considered on the basis of their suitability for the position At Parity, we are committed to protecting your privacy, we will process and hold your CV and use the information you have provided lawfully and in accordance with our Terms and Conditions and our Privacy Policy which can be found at (url removed)
Apr 18, 2024
Contractor
IT Support Officer, 23 months, Edinburgh, 155 per day Parity Group are delighted to partner with our client, a public sector organisation, who are looking to recruit an IT Support Officer on a 23 month contractual basis. Our client is looking to recruit an IT Support Officer who will work under the supervision of the Assistant Head: IT Support. Primary responsibilities will include, but not limited to providing both new and existing users with hardware and software, managing tickets with third party support services, supporting users' use of the supplied hardware and software and managing the secure disposal of software and hardware. You will receive a daily rate of 155 . I would love to hear from applicants who have experience in a fast paced environment and skills including: Be responsible for setting up requisite IT accounts for new recruits Support the provision of hardware to colleagues, to ensure they can effectively undertake their role Support the installation of software, providing, where applicable, instructions for users on using that software Where applicable, develop manuals, tutorials, and processes and procedures to guide and support colleagues using a newly developed software package Troubleshoot IT issues with staff members Demonstrable experience of supplying first and second line support in the workplace High levels of oral and written communication skills, with the ability to confidently present and engage in a range of internal and external settings The ability to gather evidence of non-technical users' technical issues to provide third party support services sufficient information to solve issues Experience of working in a high performing, fast-paced, dynamic, multi-disciplinary environment Proven ability to work under pressure, plan, prioritise, manage competing demands and meet tight deadlines Public sector/Government experience is highly desirable If this sounds like the role for you then do not hesitate to get in touch with me or simply click on the apply button. Parity - Better Decisions: Better People Parity Group plc acts in the capacity of an Employment Agency when providing contract recruitment services. We welcome applications from all sections of society and applicants will be considered on the basis of their suitability for the position At Parity, we are committed to protecting your privacy, we will process and hold your CV and use the information you have provided lawfully and in accordance with our Terms and Conditions and our Privacy Policy which can be found at (url removed)
SENIOR COMMUNICATIONS OFFICER Salary: £36,000 - £39,500 per annum Reports to: Senior Health Community Engagement Manager (Talk Cancer) Department: Information & Involvement (Policy, Information and Communications directorate) Contract: 14 month fixed-term contract / secondment Hours: 35 hours per week Location: Stratford, London, with High-flex (1 - 2 days per week in the office). We are open to further discussions around flexible working for the successful candidate. Application process: CV and application questions. Closing date: Sunday 28 April 2024, 23:55. At Cancer Research UK, we want to bring about a world where everybody can lead longer, better lives, free from the fear of cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and faster. That's why we're looking for someone talented who can help drive forward our vital work to get clear and accessible information out to the public and to help people to take positive steps for their health. Someone who shares our vision, someone like you. At Cancer Research UK, our Health Community Engagement team delivers targeted cancer awareness activity in areas of greatest need across the UK. Our Talk Cancer training equips people with the knowledge, skills and confidence to discuss cancer and health with people in their local community, and to spread key cancer prevention, early diagnosis and screening messages to those who need it most. Our Talk Cancer programme trains people through interactive workshops delivered by experienced nurse trainers (face-to-face, online, and interpreted into any language), our social media channels, and our newsletter. We also run an internal Cancer Research UK staff training scheme and learning plan on how to talk about cancer. It's an exciting time to join the team with our Talk Cancer programme being central in our work to help to reduce health inequalities. You will help us reach people who need and can benefit from our health information the most. We now have a great opportunity for someone to join us as a Senior Communications Officer. In this role, you can expect to support the effective development and delivery of Cancer Research UK's Talk Cancer training programme. This role seeks to maximise the reach, targeting and impact of the programme, as well as ensuring optimal engagement with new and existing trainees. What will I be doing? Responsible for key aspects of the Talk Cancer training programme, including co-ordinating all programme marketing, managing our Talk Cancer social channels, running our internal training offering and leading our efforts on targeting our training to the highest need areas of the UK. In particular, you will be: Leading on promoting the Talk Cancer programme internally and externally. This includes creating proactive marketing plans and materials, generating and responding to relevant promotional opportunities, writing public-facing communications and creating engaging content. This may involve working independently or utilising the channels and expertise of other CRUK teams (e.g. our in-house design team). Engaging Talk Cancer trainee's by writing and sending regular newsletters and creating content for Talk Cancer's social channels and main CRUK channels Having ownership of all Talk Cancer web content, with the responsibility to review and update, ensuring the best search optimisation practices are used, as well as reporting on web performance Managing the 'Talking About Cancer' internal learning plan through updating content, responding to comments, promoting to staff, and reporting on performance Building and managing effective relationships with internal stakeholders who ensure the quality and accuracy of our content including colleagues in our Health Information & Cancer Intelligence teams Ensuring programme training content and marketing materials are in line with the latest audience insight, brand requirements and accessibility considerations. What skills are you looking for? Strong written and verbal communication skills with an aptitude for creating content, and working with digital and social media formats Some experience of delivering communications or marketing activity Excellent organisation and time management skills with proven ability to juggle multiple tasks, prioritise work and meet multiple deadlines Proven ability to create project plans and coordinate a team of people to deliver activity Excellent interpersonal skills, with proven ability to build and maintain good working relationships with a range of internal colleagues and external stakeholders Solution-focussed and able to use initiative to capitalise on opportunities A proactive mindset, who drives projects forward and is comfortable with working both independently and with the wider team Good basis of understanding of evaluation and reporting methods. What will I gain? Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive. In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. We don't forget people have lives outside of work too and so we actively encourage a flexible working culture. Our work - from funding cutting-edge research to developing public policy and providing health and cancer information - will change the world. It's exciting to be part of our team. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively. Within this application, we'll also ask you to complete a few short application questions. Please note that, internally, this role is known as Senior Health Community Engagement Officer (Talk Cancer).
Apr 18, 2024
Full time
SENIOR COMMUNICATIONS OFFICER Salary: £36,000 - £39,500 per annum Reports to: Senior Health Community Engagement Manager (Talk Cancer) Department: Information & Involvement (Policy, Information and Communications directorate) Contract: 14 month fixed-term contract / secondment Hours: 35 hours per week Location: Stratford, London, with High-flex (1 - 2 days per week in the office). We are open to further discussions around flexible working for the successful candidate. Application process: CV and application questions. Closing date: Sunday 28 April 2024, 23:55. At Cancer Research UK, we want to bring about a world where everybody can lead longer, better lives, free from the fear of cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and faster. That's why we're looking for someone talented who can help drive forward our vital work to get clear and accessible information out to the public and to help people to take positive steps for their health. Someone who shares our vision, someone like you. At Cancer Research UK, our Health Community Engagement team delivers targeted cancer awareness activity in areas of greatest need across the UK. Our Talk Cancer training equips people with the knowledge, skills and confidence to discuss cancer and health with people in their local community, and to spread key cancer prevention, early diagnosis and screening messages to those who need it most. Our Talk Cancer programme trains people through interactive workshops delivered by experienced nurse trainers (face-to-face, online, and interpreted into any language), our social media channels, and our newsletter. We also run an internal Cancer Research UK staff training scheme and learning plan on how to talk about cancer. It's an exciting time to join the team with our Talk Cancer programme being central in our work to help to reduce health inequalities. You will help us reach people who need and can benefit from our health information the most. We now have a great opportunity for someone to join us as a Senior Communications Officer. In this role, you can expect to support the effective development and delivery of Cancer Research UK's Talk Cancer training programme. This role seeks to maximise the reach, targeting and impact of the programme, as well as ensuring optimal engagement with new and existing trainees. What will I be doing? Responsible for key aspects of the Talk Cancer training programme, including co-ordinating all programme marketing, managing our Talk Cancer social channels, running our internal training offering and leading our efforts on targeting our training to the highest need areas of the UK. In particular, you will be: Leading on promoting the Talk Cancer programme internally and externally. This includes creating proactive marketing plans and materials, generating and responding to relevant promotional opportunities, writing public-facing communications and creating engaging content. This may involve working independently or utilising the channels and expertise of other CRUK teams (e.g. our in-house design team). Engaging Talk Cancer trainee's by writing and sending regular newsletters and creating content for Talk Cancer's social channels and main CRUK channels Having ownership of all Talk Cancer web content, with the responsibility to review and update, ensuring the best search optimisation practices are used, as well as reporting on web performance Managing the 'Talking About Cancer' internal learning plan through updating content, responding to comments, promoting to staff, and reporting on performance Building and managing effective relationships with internal stakeholders who ensure the quality and accuracy of our content including colleagues in our Health Information & Cancer Intelligence teams Ensuring programme training content and marketing materials are in line with the latest audience insight, brand requirements and accessibility considerations. What skills are you looking for? Strong written and verbal communication skills with an aptitude for creating content, and working with digital and social media formats Some experience of delivering communications or marketing activity Excellent organisation and time management skills with proven ability to juggle multiple tasks, prioritise work and meet multiple deadlines Proven ability to create project plans and coordinate a team of people to deliver activity Excellent interpersonal skills, with proven ability to build and maintain good working relationships with a range of internal colleagues and external stakeholders Solution-focussed and able to use initiative to capitalise on opportunities A proactive mindset, who drives projects forward and is comfortable with working both independently and with the wider team Good basis of understanding of evaluation and reporting methods. What will I gain? Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive. In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. We don't forget people have lives outside of work too and so we actively encourage a flexible working culture. Our work - from funding cutting-edge research to developing public policy and providing health and cancer information - will change the world. It's exciting to be part of our team. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively. Within this application, we'll also ask you to complete a few short application questions. Please note that, internally, this role is known as Senior Health Community Engagement Officer (Talk Cancer).
Contract Type: Fixed Term (FTA), 18 months Closing Date: 28/04/2024 Wakehurst is looking for an experienced Senior Press Officer to join their dynamic Marketing & Strategic Communications Group. The Senior Press Officer is responsible for delivering creative and impactful PR campaigns that will drive engagement, visitation and brand awareness. The postholder will lead primarily on communications for Wakehurst's vibrant events programme, whilst contributing to the wider brand campaign to establish Wakehurst's reputation as Kew's wild botanic garden, and the efficient running of the Wakehurst press office. We are looking for a confident and enthusiastic individual who has proven experience of delivering national PR campaigns, securing broadcast, print and online coverage, ideally for a cultural organisation or visitor attraction. You must have experience of working in a busy press office, and have outstanding copywriting and verbal communication skills. You must have a keen eye for strong stories, and ideally be passionate about protecting our planet. This role is based at Wakehurst with hybrid working. Minimum 2 days in the office at Wakehurst with occasional last minute needs to be onsite for reactive press purposes. Extra days at Kew Gardens also possible. This role will involve a modest amount (approx 30-50h per annum) of evening and weekend work for preview or press events, photo/film shoots, on call duties to manage media at peak times and activate alerts during adverse weather events. The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth. We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history. Join us on our journey as protectors of the world's plants and fungi. Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst. If you are interested in this position, please click on the Apply button to find out more. We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post. No agencies please.
Apr 18, 2024
Full time
Contract Type: Fixed Term (FTA), 18 months Closing Date: 28/04/2024 Wakehurst is looking for an experienced Senior Press Officer to join their dynamic Marketing & Strategic Communications Group. The Senior Press Officer is responsible for delivering creative and impactful PR campaigns that will drive engagement, visitation and brand awareness. The postholder will lead primarily on communications for Wakehurst's vibrant events programme, whilst contributing to the wider brand campaign to establish Wakehurst's reputation as Kew's wild botanic garden, and the efficient running of the Wakehurst press office. We are looking for a confident and enthusiastic individual who has proven experience of delivering national PR campaigns, securing broadcast, print and online coverage, ideally for a cultural organisation or visitor attraction. You must have experience of working in a busy press office, and have outstanding copywriting and verbal communication skills. You must have a keen eye for strong stories, and ideally be passionate about protecting our planet. This role is based at Wakehurst with hybrid working. Minimum 2 days in the office at Wakehurst with occasional last minute needs to be onsite for reactive press purposes. Extra days at Kew Gardens also possible. This role will involve a modest amount (approx 30-50h per annum) of evening and weekend work for preview or press events, photo/film shoots, on call duties to manage media at peak times and activate alerts during adverse weather events. The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth. We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history. Join us on our journey as protectors of the world's plants and fungi. Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst. If you are interested in this position, please click on the Apply button to find out more. We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post. No agencies please.
I'm working with a fantastic international animal protection organisation, working with society, governments and companies to end cruelty to farmed animals. Joining their UK team, your role as Communications and Digital Marketing Officer will lead on the delivery of a cohesive digital marketing strategy, while ensuring that all content aligns with organisational brand and values. This is a remote based role in the UK, with monthly travel to London. As Communications and Digital Marketing Officer you will grow the organisation's online audience. You will engage new and existing donor, prospect and fan bases, using effective and innovative digital marketing strategies. Your role will see you create, manage, and optimise paid campaigns : run ads on Meta, YouTube and other relevant platforms to secure high-quality supporters at the most cost-effective rate possible. Manage their Google Ads grant, maximising the return on investment. You will join a small UK team, who really value each other, they are a passionate team who are dedicated to improving lives of animals. Due to the values of this organisation this vacancy is open to practicing Vegans only (exempt under the Equality Act 2010 Schedule 9, Part 1). I'd love to hear from individuals from a range of sectors with amazing digital marketing skills, especially those coming from charity, agency or commercial sectors. Location- Remote. The team work remotely across the UK. Travel- The team meet once a month in London, it's essential you attend those meetings and fund your own travel (lunch is provided) Salary £25,000 - £26,500, plus great benefits, and strong values (ask me for more details). Full-time, permanent. Flexible core working hours. Application- In the first instance, please send your CV to Hannah. Closing date: ROLLING, please get in touch today to avoid disappointment. The charity is an equal opportunities employer; "we welcome applications from all suitably qualified persons, regardless of their race, sex, disability, religion, sexual orientation, gender identity or expression, or age. We are especially keen to encourage applications from: individuals who are Black and / or of the global majority; people with disabilities; and lesbian, gay, bisexual and transgender people. We are also proud to be a Disability Confident Employer and we will endeavour to accommodate any reasonable adjustments that individuals may require throughout the application process".
Apr 18, 2024
Full time
I'm working with a fantastic international animal protection organisation, working with society, governments and companies to end cruelty to farmed animals. Joining their UK team, your role as Communications and Digital Marketing Officer will lead on the delivery of a cohesive digital marketing strategy, while ensuring that all content aligns with organisational brand and values. This is a remote based role in the UK, with monthly travel to London. As Communications and Digital Marketing Officer you will grow the organisation's online audience. You will engage new and existing donor, prospect and fan bases, using effective and innovative digital marketing strategies. Your role will see you create, manage, and optimise paid campaigns : run ads on Meta, YouTube and other relevant platforms to secure high-quality supporters at the most cost-effective rate possible. Manage their Google Ads grant, maximising the return on investment. You will join a small UK team, who really value each other, they are a passionate team who are dedicated to improving lives of animals. Due to the values of this organisation this vacancy is open to practicing Vegans only (exempt under the Equality Act 2010 Schedule 9, Part 1). I'd love to hear from individuals from a range of sectors with amazing digital marketing skills, especially those coming from charity, agency or commercial sectors. Location- Remote. The team work remotely across the UK. Travel- The team meet once a month in London, it's essential you attend those meetings and fund your own travel (lunch is provided) Salary £25,000 - £26,500, plus great benefits, and strong values (ask me for more details). Full-time, permanent. Flexible core working hours. Application- In the first instance, please send your CV to Hannah. Closing date: ROLLING, please get in touch today to avoid disappointment. The charity is an equal opportunities employer; "we welcome applications from all suitably qualified persons, regardless of their race, sex, disability, religion, sexual orientation, gender identity or expression, or age. We are especially keen to encourage applications from: individuals who are Black and / or of the global majority; people with disabilities; and lesbian, gay, bisexual and transgender people. We are also proud to be a Disability Confident Employer and we will endeavour to accommodate any reasonable adjustments that individuals may require throughout the application process".
Senior Communications Officer £42,001 - £44,151 + generous Civil Service defined benefit pension Bristol or London with some travel to Bristol. Higher education is rarely out of the news. And as the independent regulator of higher education in England, the Office for Students (OfS) has a crucial role in ensuring student reap the life changing rewards a degree can offer. Following an internal promotion, we have an exciting vacancy for a senior communications officer. This role sits within the media team, and the successful candidate will also contribute to all communications functions. The role will suit someone who has experience working in a press office - perhaps for a government department, a large business or charity - and is confident in working with journalists. There will be opportunities to plan, deliver and evaluate a range of communications campaigns as well as helping to offer a high-quality press office service responding to the wide range on enquiries we receive. The successful candidate will also make important contributions to our internal communications work and help to support our public affairs work. About you We're looking for someone with a passion for communications. You'll have excellent writing skills and be able to explain complex ideas and policies to a broad audience. An ability to work quickly and accurately, and to juggle a range of priorities, is essential. You will have strong news sense, and the skills and experience to communicate confidently with journalists. You'll need to be confident having conversations with journalists, briefing them on our work, and leading our media response to some of our highest profile pieces of work. You'll also need to be able to advise and influence others, including key OfS stakeholders and journalists as well as your colleagues within OfS. You will be able to plan and deliver communications campaigns which have an impact. You'll be supported in the role working closely with colleagues in our media team, public affairs team, and with staff working on internal and strategic communications. The role is varied, with no two days the same, and you'll need to be able to juggle a range of different projects covering a wide range of OfS's work. Key responsibilities Drafting and writing media content including press releases and opinion pieces to help support and advance our regulatory aims and activities Answering complex media queries from journalists with confidence - both on the phone and via email Verbal and written briefing of OfS spokespeople ahead of media interviews Recommending and implementing media approaches on various projects and campaigns Varied work with the public affairs team including supporting OfS events Engagement with external stakeholders as well as with internal colleagues Various writing tasks including our intranet and OfS website The planning and delivery of internal communications campaigns. Working for us The OfS regulates the higher education sector on behalf of all students. We value diversity and the wealth of perspectives, experience and ideas that it brings to our work, and we strive to embed equality of opportunity in everything we do. We recruit based on fair and open competition and welcome applications from candidates regardless of age, disability, race and ethnicity, gender reassignment, marriage and civil partnership, pregnancy and maternity, religion or belief, sex, sexual orientation and socio-economic background. Working arrangements Flexibility is important to the OfS, as we recognise that it can enable people to work more effectively. A set of organisation-wide principles shape our approach to flexible and hybrid working, which our teams then use as guidance on how they deliver their business goals. This would usually mean working from the office for two to three days in a typical week. To attract the widest possible field of qualified applicants, flexible working, for example job share and part-time working, applies to the role. For further information about the role, please contact our Head of Media, Closing date for applications: 5 th May 2024 Interviews: From 20 th May 2024
Apr 18, 2024
Full time
Senior Communications Officer £42,001 - £44,151 + generous Civil Service defined benefit pension Bristol or London with some travel to Bristol. Higher education is rarely out of the news. And as the independent regulator of higher education in England, the Office for Students (OfS) has a crucial role in ensuring student reap the life changing rewards a degree can offer. Following an internal promotion, we have an exciting vacancy for a senior communications officer. This role sits within the media team, and the successful candidate will also contribute to all communications functions. The role will suit someone who has experience working in a press office - perhaps for a government department, a large business or charity - and is confident in working with journalists. There will be opportunities to plan, deliver and evaluate a range of communications campaigns as well as helping to offer a high-quality press office service responding to the wide range on enquiries we receive. The successful candidate will also make important contributions to our internal communications work and help to support our public affairs work. About you We're looking for someone with a passion for communications. You'll have excellent writing skills and be able to explain complex ideas and policies to a broad audience. An ability to work quickly and accurately, and to juggle a range of priorities, is essential. You will have strong news sense, and the skills and experience to communicate confidently with journalists. You'll need to be confident having conversations with journalists, briefing them on our work, and leading our media response to some of our highest profile pieces of work. You'll also need to be able to advise and influence others, including key OfS stakeholders and journalists as well as your colleagues within OfS. You will be able to plan and deliver communications campaigns which have an impact. You'll be supported in the role working closely with colleagues in our media team, public affairs team, and with staff working on internal and strategic communications. The role is varied, with no two days the same, and you'll need to be able to juggle a range of different projects covering a wide range of OfS's work. Key responsibilities Drafting and writing media content including press releases and opinion pieces to help support and advance our regulatory aims and activities Answering complex media queries from journalists with confidence - both on the phone and via email Verbal and written briefing of OfS spokespeople ahead of media interviews Recommending and implementing media approaches on various projects and campaigns Varied work with the public affairs team including supporting OfS events Engagement with external stakeholders as well as with internal colleagues Various writing tasks including our intranet and OfS website The planning and delivery of internal communications campaigns. Working for us The OfS regulates the higher education sector on behalf of all students. We value diversity and the wealth of perspectives, experience and ideas that it brings to our work, and we strive to embed equality of opportunity in everything we do. We recruit based on fair and open competition and welcome applications from candidates regardless of age, disability, race and ethnicity, gender reassignment, marriage and civil partnership, pregnancy and maternity, religion or belief, sex, sexual orientation and socio-economic background. Working arrangements Flexibility is important to the OfS, as we recognise that it can enable people to work more effectively. A set of organisation-wide principles shape our approach to flexible and hybrid working, which our teams then use as guidance on how they deliver their business goals. This would usually mean working from the office for two to three days in a typical week. To attract the widest possible field of qualified applicants, flexible working, for example job share and part-time working, applies to the role. For further information about the role, please contact our Head of Media, Closing date for applications: 5 th May 2024 Interviews: From 20 th May 2024
Role Overview We have a fantastic opportunity to join our Information Security team as a Deputy Data Protection Officer (DPO). So if you have a desire to bring best practices to implement change and to challenge the way things are done in order to improve the service, this position might be for you!In this role, reporting to Data Protection Officer, you will be responsible for providing second line support to first line teams, advising and assisting on data protection risks, controls and compliance across Nest. To be successful in this position you should have the following knowledge, skills and experience: Knowledge of current/proposed UK privacy and data protection legislation (including the Data Protection Act, UK General Data Protection Regulation and Human Rights Act) Practical experience operating within a DP role, demonstrating the capacity to manage activities within both project lifecycle and departmental BAU compliance environments Experience of translating DP legislative requirements into pragmatic and practical advice Don't worry if you think you don't have all the key skills, it might be worth taking the few minutes to apply as we're good at spotting potential and offer a generous training budget. Please download a full job description to find a full scope, deliverables, experience and personal attributes required for this role. Flexible and agile working Everyone's personal situation is different. To make the most out of hybrid working we've introduced different ways of working, which include (subject to role requirements): hybrid of office and home working (there will be an expectation to attend the office, as required) reduce or vary working hours reduce or vary the days worked work from home (or a different location) work compressed hours job share We welcome all internal applicants to apply for our roles, regardless of your current working pattern or hours. We will aim to accommodate your request and match your current working arrangements. Directorate/Department Overview Data protection sits within the Risk & Compliance Directorate, along with Enterprise Risk, Information Security, Compliance, Master Trust Supervision and Pensions Technical, and Financial Crime. The directorate supports the business in delivering its strategic priorities by overseeing that risk and controls are identified, prioritised and managed through an enterprise risk management framework. Nest operates a 'three lines of defence' model, with Risk & Compliance sitting in the second line providing advice, guidance and challenge to the first line.The Data Protection (DP) Team currently consists of two roles, the Data Protection Officer (DPO) and Deputy DPO, and is accountable for the day to day operation of the data protection procedures in line with the Data Protection Policy in order to ensure compliance with data protection and privacy legislation. Organisational Overview Nest is an award-winning workplace pension scheme, the largest in the country.Set up by the government to give every worker in the UK somewhere to save, our first-class responsible investment practice and governance are the backbone of what we do, supported by all the functions you'd expect to find in a thriving business. We're committed to creating a workplace where you can be your authentic self and offer an inclusive and flexible working environment. Diversity, Equity and Inclusion Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of their age, belief, disability, gender identity, marital status, national origin, pregnancy or caring responsibilities, socio economic background, sex, sexual orientation, religion or race or any other legally protected status.We also recognise the importance of diversity of thought and other forms of neurocognitive variation.As a Level 2 Disability Confident organisation, we're part of the guaranteed interview scheme. This means should you meet the minimum criteria for this role, you will automatically be put forward for an interview.Please note that this advert may close early if we receive a sufficient number of satisfactory applications. If you have any difficulty in sending your application or need the application pack in an alternative format, or you require any reasonable adjustments please contact: .uk.
Apr 17, 2024
Full time
Role Overview We have a fantastic opportunity to join our Information Security team as a Deputy Data Protection Officer (DPO). So if you have a desire to bring best practices to implement change and to challenge the way things are done in order to improve the service, this position might be for you!In this role, reporting to Data Protection Officer, you will be responsible for providing second line support to first line teams, advising and assisting on data protection risks, controls and compliance across Nest. To be successful in this position you should have the following knowledge, skills and experience: Knowledge of current/proposed UK privacy and data protection legislation (including the Data Protection Act, UK General Data Protection Regulation and Human Rights Act) Practical experience operating within a DP role, demonstrating the capacity to manage activities within both project lifecycle and departmental BAU compliance environments Experience of translating DP legislative requirements into pragmatic and practical advice Don't worry if you think you don't have all the key skills, it might be worth taking the few minutes to apply as we're good at spotting potential and offer a generous training budget. Please download a full job description to find a full scope, deliverables, experience and personal attributes required for this role. Flexible and agile working Everyone's personal situation is different. To make the most out of hybrid working we've introduced different ways of working, which include (subject to role requirements): hybrid of office and home working (there will be an expectation to attend the office, as required) reduce or vary working hours reduce or vary the days worked work from home (or a different location) work compressed hours job share We welcome all internal applicants to apply for our roles, regardless of your current working pattern or hours. We will aim to accommodate your request and match your current working arrangements. Directorate/Department Overview Data protection sits within the Risk & Compliance Directorate, along with Enterprise Risk, Information Security, Compliance, Master Trust Supervision and Pensions Technical, and Financial Crime. The directorate supports the business in delivering its strategic priorities by overseeing that risk and controls are identified, prioritised and managed through an enterprise risk management framework. Nest operates a 'three lines of defence' model, with Risk & Compliance sitting in the second line providing advice, guidance and challenge to the first line.The Data Protection (DP) Team currently consists of two roles, the Data Protection Officer (DPO) and Deputy DPO, and is accountable for the day to day operation of the data protection procedures in line with the Data Protection Policy in order to ensure compliance with data protection and privacy legislation. Organisational Overview Nest is an award-winning workplace pension scheme, the largest in the country.Set up by the government to give every worker in the UK somewhere to save, our first-class responsible investment practice and governance are the backbone of what we do, supported by all the functions you'd expect to find in a thriving business. We're committed to creating a workplace where you can be your authentic self and offer an inclusive and flexible working environment. Diversity, Equity and Inclusion Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of their age, belief, disability, gender identity, marital status, national origin, pregnancy or caring responsibilities, socio economic background, sex, sexual orientation, religion or race or any other legally protected status.We also recognise the importance of diversity of thought and other forms of neurocognitive variation.As a Level 2 Disability Confident organisation, we're part of the guaranteed interview scheme. This means should you meet the minimum criteria for this role, you will automatically be put forward for an interview.Please note that this advert may close early if we receive a sufficient number of satisfactory applications. If you have any difficulty in sending your application or need the application pack in an alternative format, or you require any reasonable adjustments please contact: .uk.
Role summary The Project coordinator plans, coordinates and schedules a workstream within a programme, supports a project or programme overall or runs a project work stream in the area of Group, Infrastructure or Clinical IT systems to meet business requirements. The Project Coordinator works with other team members to required cost, quality and timescales, following the Technology Delivery Framework, supporting the end to end lifecycle of the project and transition of the changes into live service. This role does not include managing other people. Principal accountabilities Support the entire project lifecycle: planning, requirements definition, design, execution, testing, monitoring & control through to final closure Coordinate with representatives of the business to ensure requirements and design are clear and of a certain quality before delivering Under guidance of the (Senior) Project Manager or Programme Manager, liaise with developers, technology teams, suppliers etc. for the execution of the project plan and schedule Work with shared-service teams to transition changes into live production and into BAU (Business As Usual) support. Organise and run project meetings and "stand-ups" as required. Apply Agile principles where possible Monitor tasks, milestones and resources weekly against the project schedule Assist in providing regular reports and updates in line with TDF (Technology Delivery Framework) requirements and business stakeholder requirements. Keeps track of a backlog of requirements and changes Responsible for producing progress reports and other reporting as agreed to senior management, PMO, client/user management as appropriate Financial awareness and tracking Supplier management: Collects relevant data (quantitative and qualitative), for monitoring suppliers' performance against targets. May liaise between the customer and supplier organisations, under guidance of their manager, highlighting improvements or escalations where necessary (The supplier of a service or system may be either internal or external). Execute the closure of the project once all objectives are met (a once yearly process for Feature teams). Risk and Issue Management: Under guidance of the (Senior) Project Manager / Programme Manager, keeps track of risks and issues using standard processes Becomes a valued member of the wider team: Works with team members, managers, customers and other stakeholders, seeking to develop and enhance relationships, being open and honest. Solicit regular feedback. Demonstrates awareness of being a representative of the Technology Delivery team. This list of responsibilities is not exclusive and the individual may be required to undertake other activities as may reasonably be expected within the broad scope of the role and in line with their skills and experience. The Individual Track record of coordinating elements of projects in both Agile and waterfall projects, in a fast-moving and demanding environment. Delivery of small and medium changes in an Agile way Excellent communicator, team player and influencer. Demonstrating planning, scheduling, issue resolution and risk mitigation skills. Organised and supportive of process but also flexible and able to make things happen. Motivated, resilient and calm under pressure Working towards a Prince2 / MSP / Agile PM qualification Understands and is committed to the Business and very user-focussed. Has strong analytical skills, eg data analysis, reporting Has strong coordination skills Project Manager capabilities at SFIA Level 1 or 2: Has an understanding of Project Management lifecycle, both waterfall and Agile and can apply principles Planning, scheduling, tracking and tracing skills Stakeholder/Relationship Mgt (See behaviours) Lead a workstream Communications Risk & Issues Mgt Sourcing & Supplier Mgt Business Knowledge and Experience: primarily related to Infrastructure, Group or Clinical Good with change management methodology Financial awareness Understanding of typical Project Management software, eg MS Project Behaviours PM specific behaviours Customer oriented, including responsiveness Embracing change, adaptable Collaboration: listener and understanding with empathy, putting yourself in other people's shoes, breaking down silos Communication: with clarity, concise, articulate, with clear direction and objectives. Making it happen: organised and supportive of process but also flexible and able to make things happen Stakeholder Mgt behaviours: Accountable, Taking responsibility Customer centric. Energetic Diplomatic Organised Focused Open and honest, with Trust and Integrity Influence Problem Solver Confident, believe (but say if you don't know) Tenacity Consensus Team Leadership behaviours: Delegation Allow mistakes, but learn from them Confident, believe Influential Motivational Problem Solver Open and honest, with Trust and Integrity
Apr 17, 2024
Contractor
Role summary The Project coordinator plans, coordinates and schedules a workstream within a programme, supports a project or programme overall or runs a project work stream in the area of Group, Infrastructure or Clinical IT systems to meet business requirements. The Project Coordinator works with other team members to required cost, quality and timescales, following the Technology Delivery Framework, supporting the end to end lifecycle of the project and transition of the changes into live service. This role does not include managing other people. Principal accountabilities Support the entire project lifecycle: planning, requirements definition, design, execution, testing, monitoring & control through to final closure Coordinate with representatives of the business to ensure requirements and design are clear and of a certain quality before delivering Under guidance of the (Senior) Project Manager or Programme Manager, liaise with developers, technology teams, suppliers etc. for the execution of the project plan and schedule Work with shared-service teams to transition changes into live production and into BAU (Business As Usual) support. Organise and run project meetings and "stand-ups" as required. Apply Agile principles where possible Monitor tasks, milestones and resources weekly against the project schedule Assist in providing regular reports and updates in line with TDF (Technology Delivery Framework) requirements and business stakeholder requirements. Keeps track of a backlog of requirements and changes Responsible for producing progress reports and other reporting as agreed to senior management, PMO, client/user management as appropriate Financial awareness and tracking Supplier management: Collects relevant data (quantitative and qualitative), for monitoring suppliers' performance against targets. May liaise between the customer and supplier organisations, under guidance of their manager, highlighting improvements or escalations where necessary (The supplier of a service or system may be either internal or external). Execute the closure of the project once all objectives are met (a once yearly process for Feature teams). Risk and Issue Management: Under guidance of the (Senior) Project Manager / Programme Manager, keeps track of risks and issues using standard processes Becomes a valued member of the wider team: Works with team members, managers, customers and other stakeholders, seeking to develop and enhance relationships, being open and honest. Solicit regular feedback. Demonstrates awareness of being a representative of the Technology Delivery team. This list of responsibilities is not exclusive and the individual may be required to undertake other activities as may reasonably be expected within the broad scope of the role and in line with their skills and experience. The Individual Track record of coordinating elements of projects in both Agile and waterfall projects, in a fast-moving and demanding environment. Delivery of small and medium changes in an Agile way Excellent communicator, team player and influencer. Demonstrating planning, scheduling, issue resolution and risk mitigation skills. Organised and supportive of process but also flexible and able to make things happen. Motivated, resilient and calm under pressure Working towards a Prince2 / MSP / Agile PM qualification Understands and is committed to the Business and very user-focussed. Has strong analytical skills, eg data analysis, reporting Has strong coordination skills Project Manager capabilities at SFIA Level 1 or 2: Has an understanding of Project Management lifecycle, both waterfall and Agile and can apply principles Planning, scheduling, tracking and tracing skills Stakeholder/Relationship Mgt (See behaviours) Lead a workstream Communications Risk & Issues Mgt Sourcing & Supplier Mgt Business Knowledge and Experience: primarily related to Infrastructure, Group or Clinical Good with change management methodology Financial awareness Understanding of typical Project Management software, eg MS Project Behaviours PM specific behaviours Customer oriented, including responsiveness Embracing change, adaptable Collaboration: listener and understanding with empathy, putting yourself in other people's shoes, breaking down silos Communication: with clarity, concise, articulate, with clear direction and objectives. Making it happen: organised and supportive of process but also flexible and able to make things happen Stakeholder Mgt behaviours: Accountable, Taking responsibility Customer centric. Energetic Diplomatic Organised Focused Open and honest, with Trust and Integrity Influence Problem Solver Confident, believe (but say if you don't know) Tenacity Consensus Team Leadership behaviours: Delegation Allow mistakes, but learn from them Confident, believe Influential Motivational Problem Solver Open and honest, with Trust and Integrity
RESEARCH DATA OFFICER Salary: From £33,500 per annum Reports to: Senior Cancer Intelligence Manager (Data and Informatics) Department: Policy, Information and Communications Contract: Permanent Hours: 35 hours per week Location: Stratford w/ high-flex (1 - 2 days per week in the office). We are open to further discussions around flexible working for the successful candidate. Closing date: Tuesday 23 April 2024, 23:55 This vacancy may close earlier if a high volume of applications are received or once a suitable candidate is found At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who shares our vision, someone like you. A major new initiative, The CRUK Cancer Data Trusted Research Programme (TRP), is an advisory service that offers a secure environment which supports researchers who are working with sensitive cancer-related data. It will also enable the further use of CRUK-funded research data. We have an exciting opportunity for you to join us as a Research Data Officer. In this role, you'll play a key role in the running of the TR Programme and work with external researchers to help the format and wrangle their data to conduct their research. Further to this, you'll work with CRUK's internal teams and the wider research community to catalogue the data holdings held by CRUK and support the interoperability of data holdings within CRUK and with other health data repositories across the UK and internationally. What will I be doing? Catalogue and publish comprehensive data dictionaries of CRUK data holdings (including on the HDR UK Gateway) Working with CRUK's TRP and Data Liaison Teams to onboard data sets and users into our data architecture Working closely with the wider Data and Informatics Team and external infrastructure providers to onboard research projects and ensure technical setup is in line with researcher requirements, including validating testing of the environment before it goes live with external researchers Working closely with the onboarded researchers to ensure their data management plans, configuration, formatting and processing of the data can be achieved Developing and establishing linkage and interoperability with datasets and repositories external to CRUK Transferring data from completed projects to centralised repositories of data in line with appropriate permissions and approvals Developing and delivering training materials to external researchers about the environment and ensure confidence in ability before go-live Working closely with relevant teams across CRUK to develop the TRP Developing and maintaining relationships with relevant external organisations Being responsible for defined KPIs and reporting on these regularly. What skills are you looking for? Strong understanding of health data management principles, practices and standards, particularly related to cancer and its management Knowledge and understanding of wider health, care and social data related to cancer and the experience of patients Knowledge of data dictionary publication methods, meta-data management and data cataloguing techniques, methods, and coding schemes such as SNOMED-CT, ICD-9, and READ codes Knowledge of data linkage techniques and data analytics system architectures Familiarity with key interoperability standards and technologies (such as HL7 FIHR, openEHR, EN/ISO 13606) and the role of OMOP in operationalising data model consistency, in line with data governance frameworks, data protection regulations and ethical considerations in research data management Proven ability in managing data sets and liaising with researchers and/or institutions on their data management requirements and handling Good relationship management skills, with the ability to establish and develop new relationships with researchers Good communication skills, with the ability to explain complex or technical information to a variety of audiences. Proven ability to manage multiple priorities and contribute to concurrent projects. What will I gain? Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive. In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. We don't forget people have lives outside of work too and so we actively encourage a flexible working culture. Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.
Apr 17, 2024
Full time
RESEARCH DATA OFFICER Salary: From £33,500 per annum Reports to: Senior Cancer Intelligence Manager (Data and Informatics) Department: Policy, Information and Communications Contract: Permanent Hours: 35 hours per week Location: Stratford w/ high-flex (1 - 2 days per week in the office). We are open to further discussions around flexible working for the successful candidate. Closing date: Tuesday 23 April 2024, 23:55 This vacancy may close earlier if a high volume of applications are received or once a suitable candidate is found At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who shares our vision, someone like you. A major new initiative, The CRUK Cancer Data Trusted Research Programme (TRP), is an advisory service that offers a secure environment which supports researchers who are working with sensitive cancer-related data. It will also enable the further use of CRUK-funded research data. We have an exciting opportunity for you to join us as a Research Data Officer. In this role, you'll play a key role in the running of the TR Programme and work with external researchers to help the format and wrangle their data to conduct their research. Further to this, you'll work with CRUK's internal teams and the wider research community to catalogue the data holdings held by CRUK and support the interoperability of data holdings within CRUK and with other health data repositories across the UK and internationally. What will I be doing? Catalogue and publish comprehensive data dictionaries of CRUK data holdings (including on the HDR UK Gateway) Working with CRUK's TRP and Data Liaison Teams to onboard data sets and users into our data architecture Working closely with the wider Data and Informatics Team and external infrastructure providers to onboard research projects and ensure technical setup is in line with researcher requirements, including validating testing of the environment before it goes live with external researchers Working closely with the onboarded researchers to ensure their data management plans, configuration, formatting and processing of the data can be achieved Developing and establishing linkage and interoperability with datasets and repositories external to CRUK Transferring data from completed projects to centralised repositories of data in line with appropriate permissions and approvals Developing and delivering training materials to external researchers about the environment and ensure confidence in ability before go-live Working closely with relevant teams across CRUK to develop the TRP Developing and maintaining relationships with relevant external organisations Being responsible for defined KPIs and reporting on these regularly. What skills are you looking for? Strong understanding of health data management principles, practices and standards, particularly related to cancer and its management Knowledge and understanding of wider health, care and social data related to cancer and the experience of patients Knowledge of data dictionary publication methods, meta-data management and data cataloguing techniques, methods, and coding schemes such as SNOMED-CT, ICD-9, and READ codes Knowledge of data linkage techniques and data analytics system architectures Familiarity with key interoperability standards and technologies (such as HL7 FIHR, openEHR, EN/ISO 13606) and the role of OMOP in operationalising data model consistency, in line with data governance frameworks, data protection regulations and ethical considerations in research data management Proven ability in managing data sets and liaising with researchers and/or institutions on their data management requirements and handling Good relationship management skills, with the ability to establish and develop new relationships with researchers Good communication skills, with the ability to explain complex or technical information to a variety of audiences. Proven ability to manage multiple priorities and contribute to concurrent projects. What will I gain? Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive. In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. We don't forget people have lives outside of work too and so we actively encourage a flexible working culture. Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.
SENIOR DATA GOVERNANCE AND ACCESS OFFICER Salary: From £37,500 per annum Reports to: Senior Cancer Intelligence Manager (Data and Informatics) Department: Policy, Information and Communications Contract: Permanent Hours: 35 hours per week Location: Stratford w/ high-flex (1 - 2 days per week in the office). We are open to further discussions around flexible working for the successful candidate. Closing date: Tuesday 23 April 2024, 23:55 This vacancy may close earlier if a high volume of applications are received or once a suitable candidate is found At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who shares our vision, someone like you. We have an exciting opportunity for you to join us as a Senior Data Governance and Access Officer. We need you to manage and maintain Cancer Intelligence's official data security accreditations, policies and systems. You'll support the team's increasing ambitions to acquire, securely manage and analyse complex datasets to support the directorate in its evidence-based policy-making and influencing. What will I be doing? Management of CRUK's Data Security and Protection Toolkit (DSPT) accreditation and all associated policies, processes, risk assessment and staff training required for its maintenance Developing and implementing processes captured within documentation across the Cancer Intelligence Team, including the delivery of training to and assessment of staff to ensure high level and consistent knowledge of processes for handling sensitive/confidential health data Writing, updating and/or collating all relevant documentation required for successful submission of officially recognised data security accreditations Identifying risks and developing mitigation strategies, including the maintenance of a data asset risk register Providing technical support for applications to acquire data for the Cancer Intelligence team (including both regular updates of official statistics, and bespoke extracts of patient and other data that may require Research Ethics approval or equivalent), ensuring these applications meet the requirements of our data suppliers Leading on logistical aspects of acquiring data, including tracking requests, and anticipating and resolving potential delays Identifying potential and actual system bottlenecks; and assisting the Data Liaison Manager to bring about improvements in access to patient data Providing regular management information about data acquisition processes for the Data Liaison Manager and Head of Cancer Intelligence Responsible for ensuring that data are transferred, stored and accessed as prescribed in Cancer Intelligence Information Security Management System policies. What skills are you looking for? Extensive understanding of research project applications and the research lifecycle Experience of managing and maintaining officially recognised data security and protection accreditations Experience of training others in the adherence to data security and protection protocols and identifying and mitigating risk Experience supporting analysts or researchers in an academic or research setting Knowledge of metadata standards and systems Extensive experience of assessing data quality Expert knowledge of data protection and information governance principles Good relationship management skills, with the ability to establish and develop new relationships with health professionals and data suppliers. What will I gain? Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive. In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. We don't forget people have lives outside of work too and so we actively encourage a flexible working culture. Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.
Apr 17, 2024
Full time
SENIOR DATA GOVERNANCE AND ACCESS OFFICER Salary: From £37,500 per annum Reports to: Senior Cancer Intelligence Manager (Data and Informatics) Department: Policy, Information and Communications Contract: Permanent Hours: 35 hours per week Location: Stratford w/ high-flex (1 - 2 days per week in the office). We are open to further discussions around flexible working for the successful candidate. Closing date: Tuesday 23 April 2024, 23:55 This vacancy may close earlier if a high volume of applications are received or once a suitable candidate is found At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who shares our vision, someone like you. We have an exciting opportunity for you to join us as a Senior Data Governance and Access Officer. We need you to manage and maintain Cancer Intelligence's official data security accreditations, policies and systems. You'll support the team's increasing ambitions to acquire, securely manage and analyse complex datasets to support the directorate in its evidence-based policy-making and influencing. What will I be doing? Management of CRUK's Data Security and Protection Toolkit (DSPT) accreditation and all associated policies, processes, risk assessment and staff training required for its maintenance Developing and implementing processes captured within documentation across the Cancer Intelligence Team, including the delivery of training to and assessment of staff to ensure high level and consistent knowledge of processes for handling sensitive/confidential health data Writing, updating and/or collating all relevant documentation required for successful submission of officially recognised data security accreditations Identifying risks and developing mitigation strategies, including the maintenance of a data asset risk register Providing technical support for applications to acquire data for the Cancer Intelligence team (including both regular updates of official statistics, and bespoke extracts of patient and other data that may require Research Ethics approval or equivalent), ensuring these applications meet the requirements of our data suppliers Leading on logistical aspects of acquiring data, including tracking requests, and anticipating and resolving potential delays Identifying potential and actual system bottlenecks; and assisting the Data Liaison Manager to bring about improvements in access to patient data Providing regular management information about data acquisition processes for the Data Liaison Manager and Head of Cancer Intelligence Responsible for ensuring that data are transferred, stored and accessed as prescribed in Cancer Intelligence Information Security Management System policies. What skills are you looking for? Extensive understanding of research project applications and the research lifecycle Experience of managing and maintaining officially recognised data security and protection accreditations Experience of training others in the adherence to data security and protection protocols and identifying and mitigating risk Experience supporting analysts or researchers in an academic or research setting Knowledge of metadata standards and systems Extensive experience of assessing data quality Expert knowledge of data protection and information governance principles Good relationship management skills, with the ability to establish and develop new relationships with health professionals and data suppliers. What will I gain? Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive. In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more. We don't forget people have lives outside of work too and so we actively encourage a flexible working culture. Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.
Main purpose of job: To lead and develop CARA, taking overall responsibility for the operational and financial management, generating income, working closely with the board of trustees to achieve CARA's strategic and budgetary aims, whilst ensuring compliance with statutory, contractual, and regulatory requirements. Start date: To be agreed with the appointed candidate (subject to Enhanced DBS Check and satisfactory references). Salary: £55,000 - £60,000 Hours: Your hours of work are as required to perform the duties of your role, for a full-time employee this is normally 35 hours per week. Contract: Permanent Place of work: At least two days a week in the Colchester office, with some home working, regular travel across Essex and occasional travel in the East Region. Holiday: 25 days per year pro-rata, plus additional closure days between Christmas and New Year. To apply: Please complete the application form, which can be downloaded from our website, explaining how your skills and experience relate to the person specification. Application deadline: 10am, Thursday 16th May 2024. Interviews: Tuesday 4th June, in Colchester. This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1. Job Description The post of Chief Executive Officer offers an exciting opportunity to steer CARA through the next stage of its development, providing leadership to the talented and committed CARA team. The role will involve building on the considerable growth and development that CARA has achieved over the last 10 years, securing funding to ensure it can continue to provide excellent specialist services to survivors of sexual violence and take steps towards CARA's vision of a world without sexual violence and child sexual abuse. CARA's CEO is responsible for leading and developing CARA, taking overall responsibility for the operational and financial management, generating income, working closely with the board of trustees to achieve CARA's strategic and budgetary aims, whilst ensuring compliance with statutory, contractual, and regulatory requirements. The main responsibilities of the CEO are: Strategic leadership: Work with the Board of Trustees and the Head of Operations, and consult with staff, survivors, and others, to develop and define a clear, strong vision and direction for the future of the organisation. Lead on and be responsible for the creation, ongoing development and implementation of the organisation's strategic, business and annual plans. Foster, model and promote an inclusive, feminist, anti-racist organisational culture that reflects CARA's ethos and values. Be accountable to the Board of Trustees for the overall financial health of the organisation. Good governance: Report and present to the Board of Trustees on the organisation's progress against its budgets, plans, any risks, challenges and changes, and all information relevant and necessary to the effective discharge of the Board's duties, including strategic decision-making. Develop and share proposals with the Board for the implementation of its objectives and the ongoing development of the organisation. Support the Board of Trustees in its ongoing process of self-assessment, development and improving its diversity and representation. Ensure the charity meets its constitutional, regulatory and legal obligations. Business development: Develop and implement an income generation strategy that ensures the organisation's sustainability and enables its sustainable growth. Work in partnership with the Head of Operations to develop and implement the organisational structures needed for effective delivery of CARA's objectives and sustainable growth. Generate new and various funding and income opportunities through networking, developing partnerships. To research and identify new funding and commissioning opportunities and complete bids and applications on an ongoing basis. Increase the unrestricted income of the charity, including developing, proposing and implementing new and innovative approaches to its income generation activities, including working closely with the CEO of Icena. Be responsible for maintaining and developing strong, long-term relationships with a diverse range funders and donors, both existing and new. Representation: To act as lead representative for CARA in the Synergy Essex Rape Crisis Partnership, developing strong working relationships with the other partners and negotiating CARA's role, responsibilities and the financial allocations it receives from the partnership. To keep up-to-date with current developments affecting victims and survivors of sexual violence and ensure that CARA responds appropriately to these developments. To be the chief spokeswoman for CARA, responding to media and other enquiries as appropriate and playing a pro-active role in bringing relevant issues to the attention of the public, issuing press releases and initiating debate, as appropriate. Build, support and oversee strong relationships with individuals and organisations across the voluntary, public and private sectors, and in local and national government. To contribute to Rape Crisis England and Wales campaigns and other campaigns, as appropriate. To remain informed of national and regional Rape Crisis perspectives, drawing on Rape Crisis England and Wales expertise and resources as appropriate. Organisational management: Ensure policies and processes that support good communication, staff health and well-being, and safe and effective delivery of work are in place and adhered to throughout the organisation. Take overall responsibility for the staff team, its management and performance. Capture the organisation's work through robust monitoring and evaluation, and ensure CARA's impact and any learning is shared throughout the team and with the Board, survivors, funders and other partners as appropriate. Oversee and ensure robust financial management processes for the charity. Other: To oversee safeguarding at CARA, working with the Designated Safeguarding Leads to ensure effective policies and procedures are in place and communicated to staff, trustees, sessional counsellors and volunteers, and that CARA follows best safeguarding practice. To adhere to all CARA's organisational policies and procedures. To be administratively self-servicing, and to share responsibility for a range of day-to-day tasks with the Head of Operations and other team members. To undertake other related activities as required by Board of Trustees. This list is indicative only, not exhaustive. It is intended to reflect a range of duties the post-holder will be expected to perform but additional duties commensurate with the role may be required. The job description will be reviewed from time to time and may change in light of experience and changing circumstances, in consultation with the post-holder. About CARA CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs. CARA's vision is of a world without sexual violence and child sexual abuse. As a step towards this vision, we do all we can to create a culture where victims and survivors are believed, supported and treated with fairness and respect. CARA is a registered charity working with adults, young people and children from across mid and north Essex. We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich. We also provide remote services. CARA currently employs 39 full and part-time staff and has an annual income of approximately £1.6 million. CARA's Aims To provide high quality, specialist support to victims and survivors of sexual violence and child sexual abuse. To increase awareness and understanding of sexual violence and child sexual abuse and the impact they have on victims and survivors, challenging myths and misconceptions. To promote and represent the rights and needs of victims and survivors, including advocating for a fairer criminal justice system. CARA's Values Feminism. Respect. Empowerment. Equality CARA is a women-led organisation and we work from an intersectional feminist perspective. We actively seek to ensure equality of women as a service provider and as an employer. The core values of respect, empowerment and equality underpin everything we do. CARA's commitment to diversity and inclusion CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers. We wish to create a culture in which discrimination, in all its forms, is recognised and addressed.CARA is committed to anti-racism and are currently developing an Anti-racism Policy. Through this work, we will be aiming to dismantle barriers within CARA to ensure we do not continue to perpetuate institutional racism and can create a truly inclusive environment for our service-users and our workers. You can read more about CARA's commitment to diversity and inclusion here. . click apply for full job details
Apr 17, 2024
Full time
Main purpose of job: To lead and develop CARA, taking overall responsibility for the operational and financial management, generating income, working closely with the board of trustees to achieve CARA's strategic and budgetary aims, whilst ensuring compliance with statutory, contractual, and regulatory requirements. Start date: To be agreed with the appointed candidate (subject to Enhanced DBS Check and satisfactory references). Salary: £55,000 - £60,000 Hours: Your hours of work are as required to perform the duties of your role, for a full-time employee this is normally 35 hours per week. Contract: Permanent Place of work: At least two days a week in the Colchester office, with some home working, regular travel across Essex and occasional travel in the East Region. Holiday: 25 days per year pro-rata, plus additional closure days between Christmas and New Year. To apply: Please complete the application form, which can be downloaded from our website, explaining how your skills and experience relate to the person specification. Application deadline: 10am, Thursday 16th May 2024. Interviews: Tuesday 4th June, in Colchester. This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1. Job Description The post of Chief Executive Officer offers an exciting opportunity to steer CARA through the next stage of its development, providing leadership to the talented and committed CARA team. The role will involve building on the considerable growth and development that CARA has achieved over the last 10 years, securing funding to ensure it can continue to provide excellent specialist services to survivors of sexual violence and take steps towards CARA's vision of a world without sexual violence and child sexual abuse. CARA's CEO is responsible for leading and developing CARA, taking overall responsibility for the operational and financial management, generating income, working closely with the board of trustees to achieve CARA's strategic and budgetary aims, whilst ensuring compliance with statutory, contractual, and regulatory requirements. The main responsibilities of the CEO are: Strategic leadership: Work with the Board of Trustees and the Head of Operations, and consult with staff, survivors, and others, to develop and define a clear, strong vision and direction for the future of the organisation. Lead on and be responsible for the creation, ongoing development and implementation of the organisation's strategic, business and annual plans. Foster, model and promote an inclusive, feminist, anti-racist organisational culture that reflects CARA's ethos and values. Be accountable to the Board of Trustees for the overall financial health of the organisation. Good governance: Report and present to the Board of Trustees on the organisation's progress against its budgets, plans, any risks, challenges and changes, and all information relevant and necessary to the effective discharge of the Board's duties, including strategic decision-making. Develop and share proposals with the Board for the implementation of its objectives and the ongoing development of the organisation. Support the Board of Trustees in its ongoing process of self-assessment, development and improving its diversity and representation. Ensure the charity meets its constitutional, regulatory and legal obligations. Business development: Develop and implement an income generation strategy that ensures the organisation's sustainability and enables its sustainable growth. Work in partnership with the Head of Operations to develop and implement the organisational structures needed for effective delivery of CARA's objectives and sustainable growth. Generate new and various funding and income opportunities through networking, developing partnerships. To research and identify new funding and commissioning opportunities and complete bids and applications on an ongoing basis. Increase the unrestricted income of the charity, including developing, proposing and implementing new and innovative approaches to its income generation activities, including working closely with the CEO of Icena. Be responsible for maintaining and developing strong, long-term relationships with a diverse range funders and donors, both existing and new. Representation: To act as lead representative for CARA in the Synergy Essex Rape Crisis Partnership, developing strong working relationships with the other partners and negotiating CARA's role, responsibilities and the financial allocations it receives from the partnership. To keep up-to-date with current developments affecting victims and survivors of sexual violence and ensure that CARA responds appropriately to these developments. To be the chief spokeswoman for CARA, responding to media and other enquiries as appropriate and playing a pro-active role in bringing relevant issues to the attention of the public, issuing press releases and initiating debate, as appropriate. Build, support and oversee strong relationships with individuals and organisations across the voluntary, public and private sectors, and in local and national government. To contribute to Rape Crisis England and Wales campaigns and other campaigns, as appropriate. To remain informed of national and regional Rape Crisis perspectives, drawing on Rape Crisis England and Wales expertise and resources as appropriate. Organisational management: Ensure policies and processes that support good communication, staff health and well-being, and safe and effective delivery of work are in place and adhered to throughout the organisation. Take overall responsibility for the staff team, its management and performance. Capture the organisation's work through robust monitoring and evaluation, and ensure CARA's impact and any learning is shared throughout the team and with the Board, survivors, funders and other partners as appropriate. Oversee and ensure robust financial management processes for the charity. Other: To oversee safeguarding at CARA, working with the Designated Safeguarding Leads to ensure effective policies and procedures are in place and communicated to staff, trustees, sessional counsellors and volunteers, and that CARA follows best safeguarding practice. To adhere to all CARA's organisational policies and procedures. To be administratively self-servicing, and to share responsibility for a range of day-to-day tasks with the Head of Operations and other team members. To undertake other related activities as required by Board of Trustees. This list is indicative only, not exhaustive. It is intended to reflect a range of duties the post-holder will be expected to perform but additional duties commensurate with the role may be required. The job description will be reviewed from time to time and may change in light of experience and changing circumstances, in consultation with the post-holder. About CARA CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs. CARA's vision is of a world without sexual violence and child sexual abuse. As a step towards this vision, we do all we can to create a culture where victims and survivors are believed, supported and treated with fairness and respect. CARA is a registered charity working with adults, young people and children from across mid and north Essex. We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich. We also provide remote services. CARA currently employs 39 full and part-time staff and has an annual income of approximately £1.6 million. CARA's Aims To provide high quality, specialist support to victims and survivors of sexual violence and child sexual abuse. To increase awareness and understanding of sexual violence and child sexual abuse and the impact they have on victims and survivors, challenging myths and misconceptions. To promote and represent the rights and needs of victims and survivors, including advocating for a fairer criminal justice system. CARA's Values Feminism. Respect. Empowerment. Equality CARA is a women-led organisation and we work from an intersectional feminist perspective. We actively seek to ensure equality of women as a service provider and as an employer. The core values of respect, empowerment and equality underpin everything we do. CARA's commitment to diversity and inclusion CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers. We wish to create a culture in which discrimination, in all its forms, is recognised and addressed.CARA is committed to anti-racism and are currently developing an Anti-racism Policy. Through this work, we will be aiming to dismantle barriers within CARA to ensure we do not continue to perpetuate institutional racism and can create a truly inclusive environment for our service-users and our workers. You can read more about CARA's commitment to diversity and inclusion here. . click apply for full job details