About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Apr 16, 2024
Full time
About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Loch Lomond & The Trossachs National Park
Balloch, West Dunbartonshire
ICT Infrastructure Engineer (M365)
Salary : £33,622 - £40,473 per annum
Contract: Permanent - Full Time, we are happy to talk part-time and flexible working
Location: Balloch – with hybrid working model in place
Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world?
Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work.
The role:
We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy.
An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments)
As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice.
Responsibilities:
Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity.
Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications.
Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines.
Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business.
Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters.
Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services.
Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources.
Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents.
Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action.
Undertake any other duties appropriate to the grade as required.
Who we are looking for:
Your skills, abilities and experience should include:
Demonstrable relevant experience of working in a similar role
Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps
Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate.
Demonstrable technical ability
Excellent analytical and problem-solving skills
The ability to adapt and to learn new skills and technologies
A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience
Ideally, but not essential, you’ll also have:
Experience of Microsoft Azure Infrastructure as a service
Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems
Strong knowledge and understanding of M365
Strong knowledge and understanding of Active Directory and Group policy
Relevant Microsoft Qualifications
Who we are and our values:
We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation.
Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference.
Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Closing date: 3 January 2024.
Interview dates are set for: w/c 15 January 2024.
Dec 07, 2023
Full time
ICT Infrastructure Engineer (M365)
Salary : £33,622 - £40,473 per annum
Contract: Permanent - Full Time, we are happy to talk part-time and flexible working
Location: Balloch – with hybrid working model in place
Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world?
Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work.
The role:
We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy.
An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments)
As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice.
Responsibilities:
Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity.
Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications.
Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines.
Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business.
Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters.
Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services.
Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources.
Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents.
Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action.
Undertake any other duties appropriate to the grade as required.
Who we are looking for:
Your skills, abilities and experience should include:
Demonstrable relevant experience of working in a similar role
Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps
Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate.
Demonstrable technical ability
Excellent analytical and problem-solving skills
The ability to adapt and to learn new skills and technologies
A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience
Ideally, but not essential, you’ll also have:
Experience of Microsoft Azure Infrastructure as a service
Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems
Strong knowledge and understanding of M365
Strong knowledge and understanding of Active Directory and Group policy
Relevant Microsoft Qualifications
Who we are and our values:
We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation.
Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference.
Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Closing date: 3 January 2024.
Interview dates are set for: w/c 15 January 2024.
Derbyshire Fire & Rescue Service
Ripley, Derbyshire DE5 3RS, UK
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Mar 28, 2023
Full time
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
IT Project Manager (SNMP/MIB) Hybrid-working from Southampton 400 to 450 per day (Outside-IR35) 12 month contract The Opportunity: We are currently looking for a contract IT Project Manager to take a lead role in the integration of a network management tool designed to access data from local MIBs (Management Information Base) across a nationwide deployment. The ideal candidate will come from a varied IT background with a deep understanding of SNMP architecture, network monitoring tools, IT Infrastructure, database access and software and systems engineering. This role requires a combination of technical expertise, project management skills, and effective communication abilities to coordinate with cross-functional teams and stakeholders. Skills and Experience: Proven experience as an IT Project Manager across a range of IT Software and Systems integrations, upgrades and roll-outs In-depth knowledge of SNMP architecture, MIB structures, and related protocols (e.g., SNMPv3, SNMP Trap) Thorough understanding of database architecture and cloud database access An understanding of cloud technologies, agile working and DevOps environments Excellent project management skills, including the ability to plan, organize, and execute complex projects within budget and time constraints Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams and influence stakeholders at all levels Project Management Professional (PMP) or Prince2 certification is a plus. Exposure to reporting tools such as Power BI Familiarity with project management tools and software (e.g., Microsoft Project, JIRA, Confluence, etc.) is desirable Please call and speak with James Sample here at ISR to learn more
Apr 19, 2024
Contractor
IT Project Manager (SNMP/MIB) Hybrid-working from Southampton 400 to 450 per day (Outside-IR35) 12 month contract The Opportunity: We are currently looking for a contract IT Project Manager to take a lead role in the integration of a network management tool designed to access data from local MIBs (Management Information Base) across a nationwide deployment. The ideal candidate will come from a varied IT background with a deep understanding of SNMP architecture, network monitoring tools, IT Infrastructure, database access and software and systems engineering. This role requires a combination of technical expertise, project management skills, and effective communication abilities to coordinate with cross-functional teams and stakeholders. Skills and Experience: Proven experience as an IT Project Manager across a range of IT Software and Systems integrations, upgrades and roll-outs In-depth knowledge of SNMP architecture, MIB structures, and related protocols (e.g., SNMPv3, SNMP Trap) Thorough understanding of database architecture and cloud database access An understanding of cloud technologies, agile working and DevOps environments Excellent project management skills, including the ability to plan, organize, and execute complex projects within budget and time constraints Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams and influence stakeholders at all levels Project Management Professional (PMP) or Prince2 certification is a plus. Exposure to reporting tools such as Power BI Familiarity with project management tools and software (e.g., Microsoft Project, JIRA, Confluence, etc.) is desirable Please call and speak with James Sample here at ISR to learn more
About Makutu Makutu designs, builds and supports cloud data platforms. We are passionate about the role data plays in the support of our customers strategies. We focus on four key data disciplines: Data Architecture Data Engineering Data Visualisation Data Science Across these areas, we have 3 technical delivery areas including: Data Platforms IoT Ai We are a Microsoft Solutions Partner (Azure Data & AI) and are busy building a talented team with relevant skills to deliver industry leading data platforms for our customers. We are currently experiencing rapid growth while delivering innovative solutions in the IoT space and this has lead to the requirement for a Technical Architect to work alongside our data teams. Job Description As the Technical Architect, you will play a crucial role in managing all technical aspects of our projects, with a particular focus on technical architecture, connectivity, IoT integration, data management, and ensuring compliance with our clients' requirements. Key Responsibilities Key responsibilities include: Technical Planning : Develop and execute a comprehensive technical plan for new projects, covering network infrastructure, power distribution, connectivity solutions, IoT integration, and data management. Requirement Analysis : Collaborate closely with stakeholders to thoroughly understand and analyse their technical requirements, including IoT and data management needs. System Design : Design robust and scalable technical solutions tailored to the project's specific needs, ensuring compliance with industry standards and best practices, including IoT implementation and data handling protocols. Network Infrastructure : Oversee the design and implementation of LAN, WAN, and wireless networks for optimal performance and reliability, integrating IoT devices seamlessly into the network infrastructure. Power Management : Devise strategies for efficient power management within facilities, including backup power systems and energy-saving measures, while considering IoT device power requirements and data processing needs. Connectivity Solutions : Evaluate and select appropriate connectivity solutions (e.g., broadband, fibre optics, satellite) to effectively meet project requirements, considering IoT data transmission requirements and bandwidth needs. IoT Integration and Data Management : Design and implement IoT integration strategies and data management solutions, ensuring secure and efficient collection, storage, processing, and analysis of IoT-generated data. Technical Specifications : Define and document detailed technical specifications and requirements for procurement processes, ensuring alignment with project objectives, budget constraints, and IoT and data management needs. Vendor Management : Liaise with vendors and contractors to source necessary equipment and services, negotiate contracts, and oversee quality assurance. Risk Management : Identify potential technical risks and challenges early in the project lifecycle and develop proactive mitigation strategies. Compliance and Regulation : Ensure compliance with relevant regulations, standards, and guidelines governing technical aspects of construction projects, IoT implementations, and data management, such as building codes, data protection laws, and IoT security standards. Team Collaboration : Work closely with other project stakeholders, including architects, engineers, data scientists, and project managers, to integrate technical requirements seamlessly into the overall project plan.
Apr 19, 2024
Full time
About Makutu Makutu designs, builds and supports cloud data platforms. We are passionate about the role data plays in the support of our customers strategies. We focus on four key data disciplines: Data Architecture Data Engineering Data Visualisation Data Science Across these areas, we have 3 technical delivery areas including: Data Platforms IoT Ai We are a Microsoft Solutions Partner (Azure Data & AI) and are busy building a talented team with relevant skills to deliver industry leading data platforms for our customers. We are currently experiencing rapid growth while delivering innovative solutions in the IoT space and this has lead to the requirement for a Technical Architect to work alongside our data teams. Job Description As the Technical Architect, you will play a crucial role in managing all technical aspects of our projects, with a particular focus on technical architecture, connectivity, IoT integration, data management, and ensuring compliance with our clients' requirements. Key Responsibilities Key responsibilities include: Technical Planning : Develop and execute a comprehensive technical plan for new projects, covering network infrastructure, power distribution, connectivity solutions, IoT integration, and data management. Requirement Analysis : Collaborate closely with stakeholders to thoroughly understand and analyse their technical requirements, including IoT and data management needs. System Design : Design robust and scalable technical solutions tailored to the project's specific needs, ensuring compliance with industry standards and best practices, including IoT implementation and data handling protocols. Network Infrastructure : Oversee the design and implementation of LAN, WAN, and wireless networks for optimal performance and reliability, integrating IoT devices seamlessly into the network infrastructure. Power Management : Devise strategies for efficient power management within facilities, including backup power systems and energy-saving measures, while considering IoT device power requirements and data processing needs. Connectivity Solutions : Evaluate and select appropriate connectivity solutions (e.g., broadband, fibre optics, satellite) to effectively meet project requirements, considering IoT data transmission requirements and bandwidth needs. IoT Integration and Data Management : Design and implement IoT integration strategies and data management solutions, ensuring secure and efficient collection, storage, processing, and analysis of IoT-generated data. Technical Specifications : Define and document detailed technical specifications and requirements for procurement processes, ensuring alignment with project objectives, budget constraints, and IoT and data management needs. Vendor Management : Liaise with vendors and contractors to source necessary equipment and services, negotiate contracts, and oversee quality assurance. Risk Management : Identify potential technical risks and challenges early in the project lifecycle and develop proactive mitigation strategies. Compliance and Regulation : Ensure compliance with relevant regulations, standards, and guidelines governing technical aspects of construction projects, IoT implementations, and data management, such as building codes, data protection laws, and IoT security standards. Team Collaboration : Work closely with other project stakeholders, including architects, engineers, data scientists, and project managers, to integrate technical requirements seamlessly into the overall project plan.
Cloud DevSecOps Engineer - Hybrid (1 day per week in Wrexham) 65 - 80,000 per annum We are recruiting for an innovative digital health technology company that supports the development, access and monitoring of promising therapies for children and patients with rare conditions using innovative data collection technology. They are looking for an experienced Cloud DevSecOps Engineer that's results-driven, who will work with the team to manage, develop, troubleshoot and improve cloud applications and processes. The Cloud DevSecOps Engineer will use their skills to operationally support the Software-as-a-Service offering, as well as work on building cloud capability within the growing technical team As a Cloud DevSecOps Engineer you will be responsible for working closely with the CTO, Development and Compliance Teams to ensure the timely and quality delivery of projects. This is a very hands-on role to ensure smooth and efficient release process of the platform, as well as maintain high security posture of the platform and the company. Key responsibilities: Operationally support the platform on Azure cloud infrastructure: deployments, patching, monitoring, alerting, troubleshooting, release management Oversee, monitor, document and improve security practices implementation relating to Cloud and network infrastructure Support development team by assisting in Gitlab management, Continuous Integration and release processes Support compliance team in documenting processes related to the infrastructure and security setup and practices. Support CTO in building and expanding Cloud DevSecOps team Lead initiative for improve infrastructure automation processes Review and improve security within the network and infrastructure Work with development teams in establishing best practices with Continuous Integration and Automated Deployments Required Skills A solid understanding of the Linux user space Good knowledge of scripting using bash or Python and networking Experience with public cloud offerings from major cloud providers (Azure experience is a plus) Knowledge of cloud security best practices and experience with SIEM systems and security compliance Passion for automated processes, with working knowledge of at least of automation framework e.g. Azure Powershell, Terraform, Ansible Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
Apr 19, 2024
Full time
Cloud DevSecOps Engineer - Hybrid (1 day per week in Wrexham) 65 - 80,000 per annum We are recruiting for an innovative digital health technology company that supports the development, access and monitoring of promising therapies for children and patients with rare conditions using innovative data collection technology. They are looking for an experienced Cloud DevSecOps Engineer that's results-driven, who will work with the team to manage, develop, troubleshoot and improve cloud applications and processes. The Cloud DevSecOps Engineer will use their skills to operationally support the Software-as-a-Service offering, as well as work on building cloud capability within the growing technical team As a Cloud DevSecOps Engineer you will be responsible for working closely with the CTO, Development and Compliance Teams to ensure the timely and quality delivery of projects. This is a very hands-on role to ensure smooth and efficient release process of the platform, as well as maintain high security posture of the platform and the company. Key responsibilities: Operationally support the platform on Azure cloud infrastructure: deployments, patching, monitoring, alerting, troubleshooting, release management Oversee, monitor, document and improve security practices implementation relating to Cloud and network infrastructure Support development team by assisting in Gitlab management, Continuous Integration and release processes Support compliance team in documenting processes related to the infrastructure and security setup and practices. Support CTO in building and expanding Cloud DevSecOps team Lead initiative for improve infrastructure automation processes Review and improve security within the network and infrastructure Work with development teams in establishing best practices with Continuous Integration and Automated Deployments Required Skills A solid understanding of the Linux user space Good knowledge of scripting using bash or Python and networking Experience with public cloud offerings from major cloud providers (Azure experience is a plus) Knowledge of cloud security best practices and experience with SIEM systems and security compliance Passion for automated processes, with working knowledge of at least of automation framework e.g. Azure Powershell, Terraform, Ansible Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
Allstaff Recruitment are currently seeking an ICT Server Engineer based in Cambourne for a reputable professional organisation. Summary of the ICT Server Engineer role Salary: £33,024 - £35,745 per annum Location: Cambourne Type of Contract: Permanent, Full-time. Hours: 37 hour working week The role As the ICT Server Engineer your role will involve the following important duties: Install, test, upgrade, control and maintain ICT server infrastructure. Fault diagnosis. Ensure compliance with ISO 27001 and ITIL standards. Maintenance support for two sites. Support all aspects and components of the server infrastructure including Storage Area Network, Microsoft Windows Servers, VMWare, 365 amd associated infrastructure. The experience required As a successful ICT Server Engineer you will have the following: Driving licence to travel between sites. ICT Data qualification to MSCE level. Experience in managing, maintaining and upgrading all aspects and components of a secure and resilient computer infrastructure in a large organisation. Experience managing and administrating MS Azure Cloud, Exchange online and Office 365. Excellent customer service and communication skills. Why choose Allstaff Recruitment? Allstaff Recruitment is an Independent Recruitment Specialist based in Bedfordshire acting as an employment agency and an employment business. We specialise in Permanent, Contract and Temporary placements across a vast number of industries. Established in 2006, we have built a strong reputation of being a trusted support to local businesses in the Bedford and Milton Keynes area. So, if you are looking for Jobs in Milton Keynes or Bedfordshire, then look no further than Allstaff Recruitment! Based elsewhere? With some of our Clients based nationally, we also recruit for roles based all across the country. Check out our website and our jobs page for Check out our jobs page for all our latest vacancies in your area. Our website offers a variety of different roles across numerous industries. Can't find the role you want? Why not submit your CV and tell us your ideal job and see if we can help! To keep up to date with all our recruitment activities and vacancies, please follow us on Facebook, LinkedIn and Twitter. Thank you for your interest in the ICT Server Engineer role. One of our qualified Recruitment Specialists will now review your application. Due to the high volume of applications Allstaff Recruitment receive, it is with regret we are unable to respond to all candidates directly. However, if you do not hear from us within seven days, you have unfortunately been unsuccessful on this occasion.
Apr 19, 2024
Full time
Allstaff Recruitment are currently seeking an ICT Server Engineer based in Cambourne for a reputable professional organisation. Summary of the ICT Server Engineer role Salary: £33,024 - £35,745 per annum Location: Cambourne Type of Contract: Permanent, Full-time. Hours: 37 hour working week The role As the ICT Server Engineer your role will involve the following important duties: Install, test, upgrade, control and maintain ICT server infrastructure. Fault diagnosis. Ensure compliance with ISO 27001 and ITIL standards. Maintenance support for two sites. Support all aspects and components of the server infrastructure including Storage Area Network, Microsoft Windows Servers, VMWare, 365 amd associated infrastructure. The experience required As a successful ICT Server Engineer you will have the following: Driving licence to travel between sites. ICT Data qualification to MSCE level. Experience in managing, maintaining and upgrading all aspects and components of a secure and resilient computer infrastructure in a large organisation. Experience managing and administrating MS Azure Cloud, Exchange online and Office 365. Excellent customer service and communication skills. Why choose Allstaff Recruitment? Allstaff Recruitment is an Independent Recruitment Specialist based in Bedfordshire acting as an employment agency and an employment business. We specialise in Permanent, Contract and Temporary placements across a vast number of industries. Established in 2006, we have built a strong reputation of being a trusted support to local businesses in the Bedford and Milton Keynes area. So, if you are looking for Jobs in Milton Keynes or Bedfordshire, then look no further than Allstaff Recruitment! Based elsewhere? With some of our Clients based nationally, we also recruit for roles based all across the country. Check out our website and our jobs page for Check out our jobs page for all our latest vacancies in your area. Our website offers a variety of different roles across numerous industries. Can't find the role you want? Why not submit your CV and tell us your ideal job and see if we can help! To keep up to date with all our recruitment activities and vacancies, please follow us on Facebook, LinkedIn and Twitter. Thank you for your interest in the ICT Server Engineer role. One of our qualified Recruitment Specialists will now review your application. Due to the high volume of applications Allstaff Recruitment receive, it is with regret we are unable to respond to all candidates directly. However, if you do not hear from us within seven days, you have unfortunately been unsuccessful on this occasion.
DevOps Engineer / Site Reliability Engineer / Network Automation EngineerDV Clearance RequiredSalary Range - £40,000 - £75,000Central London - 5 days onsite Exciting opportunity to join our client who is a cutting-edge technology company specializing in the Defence and Central Government industry. They are dedicated to pushing the boundaries of innovation and delivering top-tier solutions to their clients. Position Overview: We are seeking a highly skilled and motivated individual to join our team as in any of the following roles: DevOps Engineer, Site Reliability Engineer, or Network Automation Engineer. The ideal candidate will have experience in cloud technologies, network automation, and possess an active DV clearance. Key Responsibilities: Design, implement, and maintain scalable infrastructure solutions in cloud environments (AWS, Azure, GCP, etc.). Develop and maintain automated deployment, configuration, and monitoring systems. Collaborate with development teams to optimize application performance, reliability, and scalability. Implement network automation solutions to streamline operations and improve efficiency. Ensure compliance with security standards and best practices. Troubleshoot and resolve infrastructure and network issues in a timely manner. If you are interested in learning more about these opportunities, please do feel free to contact Tom Royston on
Apr 19, 2024
Full time
DevOps Engineer / Site Reliability Engineer / Network Automation EngineerDV Clearance RequiredSalary Range - £40,000 - £75,000Central London - 5 days onsite Exciting opportunity to join our client who is a cutting-edge technology company specializing in the Defence and Central Government industry. They are dedicated to pushing the boundaries of innovation and delivering top-tier solutions to their clients. Position Overview: We are seeking a highly skilled and motivated individual to join our team as in any of the following roles: DevOps Engineer, Site Reliability Engineer, or Network Automation Engineer. The ideal candidate will have experience in cloud technologies, network automation, and possess an active DV clearance. Key Responsibilities: Design, implement, and maintain scalable infrastructure solutions in cloud environments (AWS, Azure, GCP, etc.). Develop and maintain automated deployment, configuration, and monitoring systems. Collaborate with development teams to optimize application performance, reliability, and scalability. Implement network automation solutions to streamline operations and improve efficiency. Ensure compliance with security standards and best practices. Troubleshoot and resolve infrastructure and network issues in a timely manner. If you are interested in learning more about these opportunities, please do feel free to contact Tom Royston on
Our Client is a leading provider of IT-managed services, onsite support, and field engineering to the Education sector with a growing portfolio of public and private schools, multi-academy trusts, colleges, and universities. Following continued growth, contract wins, and a number of new build school projects in the pipeline they are looking to hire a Senior IT Technician. As Senior IT Technician you will be responsible for providing senior technical support to staff and students, managing the school's IT infrastructure, networks, and ensuring the security and integrity of IT systems and data. You will also mentor onsite technicians and technical account managers, fostering their development and ensuring efficient IT operations. This role involves roaming and frequent travel across the UK to oversee and visit various customer sites including Salisbury, Stevenage, Horndean, and London. This may involve occasional travel with the potential for overnight stays. However, such overnight stays will be infrequent. Responsibilities Ensure Managed Service Schools' infrastructure is operating smoothly Standardising school setups including Veeam, SCCM, Aruba, Password Policies, etc. Identify and report improvements and opportunities to Service Manager (SM)/Technical Account Manager (TAM) Assist in technical audit reviews for new clients and existing where required Provide technical assistance/information as requested in order to provide quotes for new equipment/projects Create and maintain documentation such as SoW, Disaster Recovery plans, etc. Creating procedures and user guides for technicians such as Templates for frequent tasks, IP addressing, change control, etc. Monitor skill levels of onsite technicians Ensure onsite technicians are trained in the use of the Business Management System and are able to access internal resources required for their job Oversee implementation of new software and hardware Liaise with 3rd party service or software providers Attend review meetings as required Regular visits to schools to Review tickets, discuss any issues raised by on-site technicians, assess technician workload, and provide support and advice to technicians where required Attend School Health and Safety, Safeguarding, and Security training, and adhere to procedures, and provide report anything that is cause for concern to the school contact and Service Manager Assist with general helpdesk role when required Skills and Experience Experience in an educational environment Microsoft Desktop Operating Systems Virtualisation through Hyper-V configuration and troubleshooting, VMWare configuration and troubleshooting, and SAN including SAS and iSCSI connectivity Networking experience through Wired and wireless networks configuration and troubleshooting, RADIUS/NPS, VLAN management, VPN management, and Firewall policy Microsoft Office 365, Azure, and Exchange Active Directory & Group Policy SCCM/MDT/WDS Backup/Restore such as Veeam B&R including cloud Internet filtering by filtering policies, HTTPS inspection, safeguarding reporting, and proxy authentication Advanced Troubleshooting through server and client OS, physical and virtual servers, hardware, software, and complex network issues Location: Winchester, Hampshire + Travel Term: Full-Time, Permanent Salary: £35,000 - £40,000 per annum Benefits: Annual bonus, 23 days paid holidays, holiday buyback scheme, health, and life insurance, great pension, paid overtime, paid training, and development, paid travel expenses and more! Do not let this opportunity pass you by, which could be the catalyst to your career offering fantastic prospects. Please forward your CV details for immediate consideration and interview.
Apr 19, 2024
Full time
Our Client is a leading provider of IT-managed services, onsite support, and field engineering to the Education sector with a growing portfolio of public and private schools, multi-academy trusts, colleges, and universities. Following continued growth, contract wins, and a number of new build school projects in the pipeline they are looking to hire a Senior IT Technician. As Senior IT Technician you will be responsible for providing senior technical support to staff and students, managing the school's IT infrastructure, networks, and ensuring the security and integrity of IT systems and data. You will also mentor onsite technicians and technical account managers, fostering their development and ensuring efficient IT operations. This role involves roaming and frequent travel across the UK to oversee and visit various customer sites including Salisbury, Stevenage, Horndean, and London. This may involve occasional travel with the potential for overnight stays. However, such overnight stays will be infrequent. Responsibilities Ensure Managed Service Schools' infrastructure is operating smoothly Standardising school setups including Veeam, SCCM, Aruba, Password Policies, etc. Identify and report improvements and opportunities to Service Manager (SM)/Technical Account Manager (TAM) Assist in technical audit reviews for new clients and existing where required Provide technical assistance/information as requested in order to provide quotes for new equipment/projects Create and maintain documentation such as SoW, Disaster Recovery plans, etc. Creating procedures and user guides for technicians such as Templates for frequent tasks, IP addressing, change control, etc. Monitor skill levels of onsite technicians Ensure onsite technicians are trained in the use of the Business Management System and are able to access internal resources required for their job Oversee implementation of new software and hardware Liaise with 3rd party service or software providers Attend review meetings as required Regular visits to schools to Review tickets, discuss any issues raised by on-site technicians, assess technician workload, and provide support and advice to technicians where required Attend School Health and Safety, Safeguarding, and Security training, and adhere to procedures, and provide report anything that is cause for concern to the school contact and Service Manager Assist with general helpdesk role when required Skills and Experience Experience in an educational environment Microsoft Desktop Operating Systems Virtualisation through Hyper-V configuration and troubleshooting, VMWare configuration and troubleshooting, and SAN including SAS and iSCSI connectivity Networking experience through Wired and wireless networks configuration and troubleshooting, RADIUS/NPS, VLAN management, VPN management, and Firewall policy Microsoft Office 365, Azure, and Exchange Active Directory & Group Policy SCCM/MDT/WDS Backup/Restore such as Veeam B&R including cloud Internet filtering by filtering policies, HTTPS inspection, safeguarding reporting, and proxy authentication Advanced Troubleshooting through server and client OS, physical and virtual servers, hardware, software, and complex network issues Location: Winchester, Hampshire + Travel Term: Full-Time, Permanent Salary: £35,000 - £40,000 per annum Benefits: Annual bonus, 23 days paid holidays, holiday buyback scheme, health, and life insurance, great pension, paid overtime, paid training, and development, paid travel expenses and more! Do not let this opportunity pass you by, which could be the catalyst to your career offering fantastic prospects. Please forward your CV details for immediate consideration and interview.
Cloud Infrastructure Engineer - West Midlands - 55k Are you an Infrastructure Engineer with experience in Azure ready to make your mark in the financial sector? Join our collaborative team where you will play a key part in creating, maintaining and supporting Azure and Azure AD Cloud services! You will be working in an exciting, dynamic team, in a highly productive and engaging role, supporting and delivering agile and leading-edge cloud solutions within the Azure platform. Qualifications/Experience: Excellent background as an infrastructure engineer. PowerShell and scripting experience, (YAML and KUSTO an advantage) Strong experience of supporting Azure Cloud Services. Strong experience of supporting on-prem and cloud services Excellent experience of Windows Server, IIS, SQL Server, Active Directory Experience of Biztalk an advantage Good experience of IP networks across firewalls, routing & switching, VLANS and VPNs and remote access Excellent communication & stakeholder management experience Whats on offer? Hybrid/Remote working Location: West Midlands/Gloucester Salary: 50,000 to 55,000 DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
Apr 19, 2024
Full time
Cloud Infrastructure Engineer - West Midlands - 55k Are you an Infrastructure Engineer with experience in Azure ready to make your mark in the financial sector? Join our collaborative team where you will play a key part in creating, maintaining and supporting Azure and Azure AD Cloud services! You will be working in an exciting, dynamic team, in a highly productive and engaging role, supporting and delivering agile and leading-edge cloud solutions within the Azure platform. Qualifications/Experience: Excellent background as an infrastructure engineer. PowerShell and scripting experience, (YAML and KUSTO an advantage) Strong experience of supporting Azure Cloud Services. Strong experience of supporting on-prem and cloud services Excellent experience of Windows Server, IIS, SQL Server, Active Directory Experience of Biztalk an advantage Good experience of IP networks across firewalls, routing & switching, VLANS and VPNs and remote access Excellent communication & stakeholder management experience Whats on offer? Hybrid/Remote working Location: West Midlands/Gloucester Salary: 50,000 to 55,000 DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality
Job Title: Infrastructure Operations Service Lead Role Type: Perm Location: Hybrid (Onsite once a fortnight) Salary: Competitive Are you a hands-on DevOps engineer fuelled by the thrill of troubleshooting and the challenge of reverse engineering? We're seeking an exceptional individual with a deep-rooted passion for unravelling complex problems and optimizing operational efficiency. As an Infrastructure Operational Service Lead, you'll be at the forefront of our dynamic team, harnessing your extensive knowledge across a spectrum of technologies to ensure our infrastructure operates seamlessly. Requirements: Proficiency in Linux, Kubernetes, Networking, Databases, Queues, Azure Cloud, and scripting automation. Strong understanding of DevOps practices and Infrastructure as Code. Experience with Application CI/CD workflows using Azure DevOps and/or Jenkins. Thorough grasp of cloud security principles, especially within the Azure environment. Familiarity with java-based microservices platforms running in containers. Responsibilities: Serve as the primary escalation point for live incidents, demonstrating poise under pressure. Identify and troubleshoot issues in live environments, employing your analytical prowess. Lead live incident meetings, effectively triaging and steering resolutions. Own and drive the resolution process for live incidents, ensuring swift restoration. Review live change requests, assessing their platform impact meticulously. Manage both technical and non-technical stakeholders adeptly, fostering collaboration. Design and implement automated solutions to streamline manual processes in our Live Service. Execute a comprehensive range of DevOps tasks, setting and enforcing standards and best practices. Efficiently manage the support rota, ensuring round-the-clock coverage. Provide mentorship and guidance to team members, fostering a culture of growth and excellence. Essential: Minimum of 12 years of experience in the field, demonstrating a track record of leadership and technical prowess. SC Clearance or eligibility to be SC Cleared. If you're ready to embark on a rewarding journey where your expertise makes a tangible impact, apply now!
Apr 19, 2024
Full time
Job Title: Infrastructure Operations Service Lead Role Type: Perm Location: Hybrid (Onsite once a fortnight) Salary: Competitive Are you a hands-on DevOps engineer fuelled by the thrill of troubleshooting and the challenge of reverse engineering? We're seeking an exceptional individual with a deep-rooted passion for unravelling complex problems and optimizing operational efficiency. As an Infrastructure Operational Service Lead, you'll be at the forefront of our dynamic team, harnessing your extensive knowledge across a spectrum of technologies to ensure our infrastructure operates seamlessly. Requirements: Proficiency in Linux, Kubernetes, Networking, Databases, Queues, Azure Cloud, and scripting automation. Strong understanding of DevOps practices and Infrastructure as Code. Experience with Application CI/CD workflows using Azure DevOps and/or Jenkins. Thorough grasp of cloud security principles, especially within the Azure environment. Familiarity with java-based microservices platforms running in containers. Responsibilities: Serve as the primary escalation point for live incidents, demonstrating poise under pressure. Identify and troubleshoot issues in live environments, employing your analytical prowess. Lead live incident meetings, effectively triaging and steering resolutions. Own and drive the resolution process for live incidents, ensuring swift restoration. Review live change requests, assessing their platform impact meticulously. Manage both technical and non-technical stakeholders adeptly, fostering collaboration. Design and implement automated solutions to streamline manual processes in our Live Service. Execute a comprehensive range of DevOps tasks, setting and enforcing standards and best practices. Efficiently manage the support rota, ensuring round-the-clock coverage. Provide mentorship and guidance to team members, fostering a culture of growth and excellence. Essential: Minimum of 12 years of experience in the field, demonstrating a track record of leadership and technical prowess. SC Clearance or eligibility to be SC Cleared. If you're ready to embark on a rewarding journey where your expertise makes a tangible impact, apply now!
Job Title: Infrastructure Engineer Industry: Public Sector Location: Dunchurch, Warwickshire Salary: 38,000 - 42,000 Organisation Overview: An opportunity to work in a busy local council, supporting daily operational management, support & backup of the councils systems. Working alongside the existing Infrastructure team & reporting into the Infrastructure & Security Lead. Job Summary: The role is responsible for the delivery of the technical system administration, development, and procedural activities, along with the delivery of the business as usual (BAU) functions. There will be a requirement to undertake and lead on various project activities and to provide specialist advice across a range of areas and to a wide audience, from colleagues to stakeholders. To support the Infrastructure Lead with infrastructure services in the council, ensuring high levels of reliability, security, and availability. This includes developing, configuring, maintaining, supporting, and optimising all new and existing software, network hardware, communication links (including telephony) and shared platforms. There will be a requirement to deputise for the Infrastructure and Security Lead, when and as directed and to assist with strategic planning within specialised areas. The roles key technical knowledge and support expectations are: Knowledge and experience in a wide variety of server, storage and backup hardware and software platforms. Knowledge and experience of data (LAN, WAN, VLAN and Wireless) networks and voice networks Infrastructure software administration Infrastructure security administration and monitoring Cloud services design, support, and administration. Database administration and support. Nutanix Server Storage Citrix Virtual Desktop
Apr 19, 2024
Full time
Job Title: Infrastructure Engineer Industry: Public Sector Location: Dunchurch, Warwickshire Salary: 38,000 - 42,000 Organisation Overview: An opportunity to work in a busy local council, supporting daily operational management, support & backup of the councils systems. Working alongside the existing Infrastructure team & reporting into the Infrastructure & Security Lead. Job Summary: The role is responsible for the delivery of the technical system administration, development, and procedural activities, along with the delivery of the business as usual (BAU) functions. There will be a requirement to undertake and lead on various project activities and to provide specialist advice across a range of areas and to a wide audience, from colleagues to stakeholders. To support the Infrastructure Lead with infrastructure services in the council, ensuring high levels of reliability, security, and availability. This includes developing, configuring, maintaining, supporting, and optimising all new and existing software, network hardware, communication links (including telephony) and shared platforms. There will be a requirement to deputise for the Infrastructure and Security Lead, when and as directed and to assist with strategic planning within specialised areas. The roles key technical knowledge and support expectations are: Knowledge and experience in a wide variety of server, storage and backup hardware and software platforms. Knowledge and experience of data (LAN, WAN, VLAN and Wireless) networks and voice networks Infrastructure software administration Infrastructure security administration and monitoring Cloud services design, support, and administration. Database administration and support. Nutanix Server Storage Citrix Virtual Desktop
Azure Site Reliability Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced Azure Site Reliability Engineer to join a growing team of talented Cloud Engineers providing high level support and project delivery for a large customer base. Please note this is a fully remote role and you must be eligible to gain security clearance (do not need to hold currently). The Role As an Azure Site Reliability Engineer you will support the cloud infrastructure used to deliver cloud hosted managed services to customers. You will have a high customer focus being actively involved in the support and development of the service including: the resolution of support cases, live service monitoring and maintenance, new service provision and continuous improvement projects. You will provide high quality operational and technical support to customers and will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. The Responsibilities Provide L3/L4 analytical incident management and resolution alongside project-based deliverables Contribute to the planning of application / infrastructure releases and configuration changes Resolve support requests from customers by phone, email and online making use of the call logging system Interact with key internal stakeholders and external third-party vendors to troubleshoot and resolve complex problems Provide input to administering and maintaining all production and development environments Create detailed technical and procedural documentation (e.g. architecture, configuration and setup) Design appropriate metrics for reporting on key performance and quality indicators, particularly in terms of in-depth trend analysis Service transition and complete Operational Acceptance (OA) of new customer services Implementation and delivery of Microsoft Azure projects The Requirements Extensive experience of Microsoft Azure and its relevant build, deployment, automation, networking, and security technologies in cloud and hybrid environments. Microsoft Azure certifications: AZ-103/104 - Azure Administrator Good operational experience supporting Microsoft public cloud technologies and services at an enterprise level (multi-tenant) with in-depth knowledge of the following: Azure Active Directory (RBAC and IAM) Azure Networking Azure Storage Azure Monitor and Log Analytics Azure Security Center Demonstrable career operational experience from one of the following areas: Server Infrastructure Engineering (Virtualisation / Windows / Linux). Office / Microsoft 365 Administration. Network Engineering. DevOps (CI/CD, pipelines and Infrastructure as Code) In-depth knowledge of a scripting language (PowerShell, Bash, Azure Cli) Bright attitude and a deep desire to learn Experience with helpdesk IT Service Management Tools (e.g. BMC Remedy / Service Now). If you are looking for an exciting new challenge to join a leading cloud team team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Apr 19, 2024
Full time
Azure Site Reliability Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced Azure Site Reliability Engineer to join a growing team of talented Cloud Engineers providing high level support and project delivery for a large customer base. Please note this is a fully remote role and you must be eligible to gain security clearance (do not need to hold currently). The Role As an Azure Site Reliability Engineer you will support the cloud infrastructure used to deliver cloud hosted managed services to customers. You will have a high customer focus being actively involved in the support and development of the service including: the resolution of support cases, live service monitoring and maintenance, new service provision and continuous improvement projects. You will provide high quality operational and technical support to customers and will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. The Responsibilities Provide L3/L4 analytical incident management and resolution alongside project-based deliverables Contribute to the planning of application / infrastructure releases and configuration changes Resolve support requests from customers by phone, email and online making use of the call logging system Interact with key internal stakeholders and external third-party vendors to troubleshoot and resolve complex problems Provide input to administering and maintaining all production and development environments Create detailed technical and procedural documentation (e.g. architecture, configuration and setup) Design appropriate metrics for reporting on key performance and quality indicators, particularly in terms of in-depth trend analysis Service transition and complete Operational Acceptance (OA) of new customer services Implementation and delivery of Microsoft Azure projects The Requirements Extensive experience of Microsoft Azure and its relevant build, deployment, automation, networking, and security technologies in cloud and hybrid environments. Microsoft Azure certifications: AZ-103/104 - Azure Administrator Good operational experience supporting Microsoft public cloud technologies and services at an enterprise level (multi-tenant) with in-depth knowledge of the following: Azure Active Directory (RBAC and IAM) Azure Networking Azure Storage Azure Monitor and Log Analytics Azure Security Center Demonstrable career operational experience from one of the following areas: Server Infrastructure Engineering (Virtualisation / Windows / Linux). Office / Microsoft 365 Administration. Network Engineering. DevOps (CI/CD, pipelines and Infrastructure as Code) In-depth knowledge of a scripting language (PowerShell, Bash, Azure Cli) Bright attitude and a deep desire to learn Experience with helpdesk IT Service Management Tools (e.g. BMC Remedy / Service Now). If you are looking for an exciting new challenge to join a leading cloud team team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
R ole: Software Engineer (Senior) Location: Central London (Remote) Salary: 40,000 - 55,000 My client is seeking a skilled software engineer with a solid foundation in both C# and AWS. This position offers the opportunity to work in two highly coveted industries: Gaming and Blockchain Services. In this role, you will collaborate closely with the technical director and multiple senior developers. Your primary responsibilities will include developing back-end services and assisting in the management of infrastructure servers on a daily basis. Required Skills/Qualifications: Bachelor's or Master's Degree in Computer Science or a related field. Strong grasp of C# programming language. Comprehensive understanding of Networking, API Structure, and Optimization principles. Extensive knowledge and proficiency in AWS technologies (DynamoDB, RDS, Cloudfront). Proficiency in front-end development, with expertise in JavaScript, TypeScript, or Svelte. Familiarity with Blazor is advantageous. Analytical experience, particularly with databases like PostgreSQL, MySQL, etc., is beneficial= Key Responsibilities: Development of features for platform related products. Designing and implementing features for platform-related products. Providing integration support for platform features within products. Creating support tools for the platform to effectively utilize data and functions in a user-friendly manner. Regular maintenance and enhancement of the platform's codebase. Scaling up development capacity for the platform team. If you are interested in finding out more, please APPLY & get in touch with Edward Technology on (phone number removed) or email .
Apr 19, 2024
Full time
R ole: Software Engineer (Senior) Location: Central London (Remote) Salary: 40,000 - 55,000 My client is seeking a skilled software engineer with a solid foundation in both C# and AWS. This position offers the opportunity to work in two highly coveted industries: Gaming and Blockchain Services. In this role, you will collaborate closely with the technical director and multiple senior developers. Your primary responsibilities will include developing back-end services and assisting in the management of infrastructure servers on a daily basis. Required Skills/Qualifications: Bachelor's or Master's Degree in Computer Science or a related field. Strong grasp of C# programming language. Comprehensive understanding of Networking, API Structure, and Optimization principles. Extensive knowledge and proficiency in AWS technologies (DynamoDB, RDS, Cloudfront). Proficiency in front-end development, with expertise in JavaScript, TypeScript, or Svelte. Familiarity with Blazor is advantageous. Analytical experience, particularly with databases like PostgreSQL, MySQL, etc., is beneficial= Key Responsibilities: Development of features for platform related products. Designing and implementing features for platform-related products. Providing integration support for platform features within products. Creating support tools for the platform to effectively utilize data and functions in a user-friendly manner. Regular maintenance and enhancement of the platform's codebase. Scaling up development capacity for the platform team. If you are interested in finding out more, please APPLY & get in touch with Edward Technology on (phone number removed) or email .
Technical Services Manager Sheffield Up to 45K (DOE) + Company Car This is a great opportunity for an ambitious IT professional to help elevate our clients Sheffield based business by identifying opportunities to enhance system efficiencies and drive technical advancement. The Technical Services Manager will play a crucial role in leading the IT department to deliver high-quality technical support services to clients. This role requires strong leadership skills, technical expertise, and a customer-centric approach to service delivery. Key responsibilities and day to day duties include: Oversee the day to day operations of the IT department, including ticket management and prioritization as well as resolution. Manage a small, but growing team of IT Engineers supporting them with their professional development (1-2-1's, training and any escalations) Develop and implement policies for best practise ensuring that these are adhered to by the team in order to improve efficiency. Maintain strong relationships with key stakeholders in the organisation, providing updates on the department, ideas to further develop the IT team and managing costs and budgets as well as any ongoing projects. Managing and maintaining the internal infrastructure (Network/ VPN systems/ Virtual machines and servers) In order to be successful at shortlisting stage you must have a minimum of 2 years managing an IT team/ department and 3+ years hands on technical experience with the likes of Windows operating systems and cloud technologies (Azure/ VMware/ Hyper V) Company benefits include: Flexible working options Enhanced maternity/ paternity pay Company Car Bonus scheme Company pension Health and Wellbeing programme Apply now! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 19, 2024
Full time
Technical Services Manager Sheffield Up to 45K (DOE) + Company Car This is a great opportunity for an ambitious IT professional to help elevate our clients Sheffield based business by identifying opportunities to enhance system efficiencies and drive technical advancement. The Technical Services Manager will play a crucial role in leading the IT department to deliver high-quality technical support services to clients. This role requires strong leadership skills, technical expertise, and a customer-centric approach to service delivery. Key responsibilities and day to day duties include: Oversee the day to day operations of the IT department, including ticket management and prioritization as well as resolution. Manage a small, but growing team of IT Engineers supporting them with their professional development (1-2-1's, training and any escalations) Develop and implement policies for best practise ensuring that these are adhered to by the team in order to improve efficiency. Maintain strong relationships with key stakeholders in the organisation, providing updates on the department, ideas to further develop the IT team and managing costs and budgets as well as any ongoing projects. Managing and maintaining the internal infrastructure (Network/ VPN systems/ Virtual machines and servers) In order to be successful at shortlisting stage you must have a minimum of 2 years managing an IT team/ department and 3+ years hands on technical experience with the likes of Windows operating systems and cloud technologies (Azure/ VMware/ Hyper V) Company benefits include: Flexible working options Enhanced maternity/ paternity pay Company Car Bonus scheme Company pension Health and Wellbeing programme Apply now! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Senior 2nd Line Support Up to 35K Leeds Company benefits Company pension Health and wellbeing programme Flexible working Gym membership Referral programme Birthday off Company events (paid for lunches and days out) Company car (role dependent) I'm working with one of the UKs largest managed service providers specializing in cloud technologies and innovative solutions , due to onboarding a number of new clients they finally have an opening in their support team for a motivated individual to come and join them on a full time permanent basis. The Senior 2nd line Support team are responsible for delivering a high level of support to their clients. You will be an escalation point for the 1st and 2nd line team and may have to visit client sites for major incident resolution and complex issues. If you are looking for a rewarding role then this could be the perfect fit for you, the company often promote internally and along with a generous benefits package comes great progression routes (including engineer to manager roles) and further recognition for your herd work via rewards such as additional leave and paid for company days out/ lunches. All they ask in return is that the senior support engineers have experience with the below technologies and are able to demonstrate them by hitting the ground running: Microsoft Windows server (2012, 2016, 2019 and 2022) Windows 7/10 and Microsoft Office Virtualisation troubleshooting (Hyper V) Cloud Services (Azure/RDS/Citrix) Networking, routing, and firewalls (Sophos) VOIP Technologies Project snd infrastructure experience is highly dsirable but the Senior 2nd line support engineer will get hands on training to complete such tasks so not essential. Apply now! We always aim to get back to every candidate but due to the volume of applicants if you don't receive a response within 7 days of application then this may mean you have not been shortlisted at this stage. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 19, 2024
Full time
Senior 2nd Line Support Up to 35K Leeds Company benefits Company pension Health and wellbeing programme Flexible working Gym membership Referral programme Birthday off Company events (paid for lunches and days out) Company car (role dependent) I'm working with one of the UKs largest managed service providers specializing in cloud technologies and innovative solutions , due to onboarding a number of new clients they finally have an opening in their support team for a motivated individual to come and join them on a full time permanent basis. The Senior 2nd line Support team are responsible for delivering a high level of support to their clients. You will be an escalation point for the 1st and 2nd line team and may have to visit client sites for major incident resolution and complex issues. If you are looking for a rewarding role then this could be the perfect fit for you, the company often promote internally and along with a generous benefits package comes great progression routes (including engineer to manager roles) and further recognition for your herd work via rewards such as additional leave and paid for company days out/ lunches. All they ask in return is that the senior support engineers have experience with the below technologies and are able to demonstrate them by hitting the ground running: Microsoft Windows server (2012, 2016, 2019 and 2022) Windows 7/10 and Microsoft Office Virtualisation troubleshooting (Hyper V) Cloud Services (Azure/RDS/Citrix) Networking, routing, and firewalls (Sophos) VOIP Technologies Project snd infrastructure experience is highly dsirable but the Senior 2nd line support engineer will get hands on training to complete such tasks so not essential. Apply now! We always aim to get back to every candidate but due to the volume of applicants if you don't receive a response within 7 days of application then this may mean you have not been shortlisted at this stage. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Lead Technical Support Engineer - £60,000 - £70,000 - Cardiff (with WFH flexibility 2 days per week) Are you a Senior or Lead level Technical Support Engineer with a background in Networking/Infrastructure/Storage looking for something new? I'm working with an exciting business who are looking to expand its award-winning engineering team that prides itself on delivering first-class support and service to their customers. This role will encompass a range of responsibilities, involving both software and hardware proficiencies across storage technologies, server maintenance, and network configuration. This is what you'll be doing: Duties will include configuration, testing, providing support from initial troubleshooting to advanced levels, and occasional customer training. Formulating service procedures, policies, and standards. Enhancing functionality and resolving issues by upgrading both cloud and on-premise systems. Create scripts to automate routine tasks. Having an involvement from an architectural view and shaping how the business develops its support function. The experience/knowledge you'll bring to the team: Comfortable working in an agile environment. UNIX/Linux Sys Admin background. Storage technologies knowledge (RAID, iSCSI, CiFS, NFS, Flash etc). Managing storage environments, distributed file systems, object storage, and cloud storage solutions like Amazon S3. Strong understanding of networking concepts including low-level networking, routing, VLANs, TCP/IP, Firewall configurations, and port blocking. Use of scripting languages such as Bash, Python, PHP etc, and automation tools (Ansible/Puppet/Chef etc). Knowledgeable in data management, backup, and recovery processes. Proficient in remote file-sharing protocols, SAN connectivity methodologies, TCP/IP networking, RAID configurations, and administration of Windows and Linux Operating Systems in virtualized environments. Familiarity with Server Virtualization products like Docker or Kubernetes as well as NAS infrastructure, monitoring protocols, and remote authentication methodologies. And this is what you'll get in return: Salary up to £70,000 Fantastic career development opportunities Dental, Health & Life Insurance options Various wellness programs and initiatives Generous company pension and equity options This is a great opportunity to work with a talented global team, are you up to the challenge? Contact Lewis Allen to find out more! Please apply with a CV and a cover letter outlining why you're perfect for the role. We also have a referral scheme so if you know of someone who would be great for the role please get in touch. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
Apr 19, 2024
Full time
Lead Technical Support Engineer - £60,000 - £70,000 - Cardiff (with WFH flexibility 2 days per week) Are you a Senior or Lead level Technical Support Engineer with a background in Networking/Infrastructure/Storage looking for something new? I'm working with an exciting business who are looking to expand its award-winning engineering team that prides itself on delivering first-class support and service to their customers. This role will encompass a range of responsibilities, involving both software and hardware proficiencies across storage technologies, server maintenance, and network configuration. This is what you'll be doing: Duties will include configuration, testing, providing support from initial troubleshooting to advanced levels, and occasional customer training. Formulating service procedures, policies, and standards. Enhancing functionality and resolving issues by upgrading both cloud and on-premise systems. Create scripts to automate routine tasks. Having an involvement from an architectural view and shaping how the business develops its support function. The experience/knowledge you'll bring to the team: Comfortable working in an agile environment. UNIX/Linux Sys Admin background. Storage technologies knowledge (RAID, iSCSI, CiFS, NFS, Flash etc). Managing storage environments, distributed file systems, object storage, and cloud storage solutions like Amazon S3. Strong understanding of networking concepts including low-level networking, routing, VLANs, TCP/IP, Firewall configurations, and port blocking. Use of scripting languages such as Bash, Python, PHP etc, and automation tools (Ansible/Puppet/Chef etc). Knowledgeable in data management, backup, and recovery processes. Proficient in remote file-sharing protocols, SAN connectivity methodologies, TCP/IP networking, RAID configurations, and administration of Windows and Linux Operating Systems in virtualized environments. Familiarity with Server Virtualization products like Docker or Kubernetes as well as NAS infrastructure, monitoring protocols, and remote authentication methodologies. And this is what you'll get in return: Salary up to £70,000 Fantastic career development opportunities Dental, Health & Life Insurance options Various wellness programs and initiatives Generous company pension and equity options This is a great opportunity to work with a talented global team, are you up to the challenge? Contact Lewis Allen to find out more! Please apply with a CV and a cover letter outlining why you're perfect for the role. We also have a referral scheme so if you know of someone who would be great for the role please get in touch. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
Infrastructure Engineer - Azure, Intune, MS Entra Warwick - Hybrid - £40,000 Applause IT are looking for an Infrastructure Engineer for an Educational Organisation based in Warwick. This role will be integral to a well-organized internal technical team tasked with implementing, maintaining, and enhancing the IT Infrastructure environment within the company. It involves working with diverse technologies across multiple platforms, including Microsoft and Azure cloud-based systems. The ideal Infrastructure Engineer will have used: Intune Azure/MS Entra AD MS Cloud Portals (Defender Purview) Exchange Online Desireable: Network Switches, Routers & Firewalls Power Automate Barracuda Backup. Email Security This role is excellent for somebody who already has proven experience in an IT infrastructure position. As part of the interview, you will need to complete an enhanced barring service check (DBS) before any official offer is made. Infrastructure Engineer - Azure, Intune, MS Entra Warwick - Hybrid - £40,000
Apr 19, 2024
Full time
Infrastructure Engineer - Azure, Intune, MS Entra Warwick - Hybrid - £40,000 Applause IT are looking for an Infrastructure Engineer for an Educational Organisation based in Warwick. This role will be integral to a well-organized internal technical team tasked with implementing, maintaining, and enhancing the IT Infrastructure environment within the company. It involves working with diverse technologies across multiple platforms, including Microsoft and Azure cloud-based systems. The ideal Infrastructure Engineer will have used: Intune Azure/MS Entra AD MS Cloud Portals (Defender Purview) Exchange Online Desireable: Network Switches, Routers & Firewalls Power Automate Barracuda Backup. Email Security This role is excellent for somebody who already has proven experience in an IT infrastructure position. As part of the interview, you will need to complete an enhanced barring service check (DBS) before any official offer is made. Infrastructure Engineer - Azure, Intune, MS Entra Warwick - Hybrid - £40,000
ServiceNow ITOM Visibility Service Mapping Engineer hybrid West London 6+ Month Contract nside IR35 Rate TBC Looking for ServiceNow ITOM Visibility Service Mapping Engineer contractors, responsible for the rollout of the Service Mapping capability. Core Skills include 1+ year's experience of Configuration Management using ServiceNow, experience of ServiceNow CMDB data model (CSDM) and ServiceNow ITOM discovery & Service Mapping. Is this something you have experience of or would you know anyone suitable? The roles would be hybrid with approx 2 days a week in the West London office and the rest working from home (so you would need to be based in the UK and have the right to work in the UK). It would be a 6 month contract initially. The rate has yet to be confirmed so please advise on what Umbrella Day rate you would need (as this will likely be inside IR35) when applying with your CV. Roles & Responsibilities: The ServiceNow ITOM Visibility Service Mapping Engineer role sits in the The Service Configuration Management (SCM) team and will be responsible for the rollout of the Service Mapping capability within the organization. Your role will cover the initial data gathering of Service Mapping entry points, ensure adequate permissions are granted and assist in the development of custom discovery patterns to classify and relate all infrastructure components. Your daily duties : Perform day to day administration of the ServiceNow Service Mapping tool, including mapping additional defined business services into the tool. Work with Application SMEs to capture entry point data for key business applications. Work with Service Owners and SMEs to ensure developed service maps are related to the appropriate Service and Service Offerings. Identify potential Service Mapping candidates based on horizontally discovered data. Work with the internal ServiceNow development team to create, test, and deploy new discovery patterns. Monitors discovery and service mapping results, reconciling and addressing with data owners. Maintain the integrity of the Service Mapping process within production and non-production environments. Create and maintain Service Mapping discovery schedules. Periodic review of operational procedures and publish new revisions when necessary. Required Skills & Experiences Candidates for this role should at least 1 year's experience Configuration Management and using ServiceNow. They should also have broad knowledge of multiple technology domains, including network, infrastructure, and application architecture, as well as a good understanding of ITIL processes, and the part Configuration Management plays in service delivery. The successful candidate will be able to demonstrate a good understanding of a broad range of technologies and how they work together to deliver services to fulfil a business requirement. They will be able to explain the core principles of Configuration Management, and how it relates to Incident and Change Management within the ITIL framework. Core Skills: ServiceNow CMDB data model (CSDM) ServiceNow ITOM discovery & Service Mapping Java Regular Expression Business application architecture Familiarity with Infrastructure (Windows Server, Linux), Virtualisation (VMware, Hyper-V) and Network architecture (switches, routers, firewalls, OSI network model) Ability to discuss credentials issues and troubleshoot with engineers. Beneficial Skills: High availability application & infrastructure architecture Container computing (Docker, Kubernetes) Cloud architecture (AWS, Azure, GCP) ServiceNow discovery pattern development Scripting / programming If you are suitable and interested please can you send your updated CV along with your Umbrella Day rate range for this. Everybody is welcome Diversity and Inclusion Statement. PCR Digital "At PCR Digital, we are committed to ensuring that diversity, equity and inclusion play a role at all stages of our recruitment - it is important to us that our own company culture and the culture of our network is as varied and supportive as possible. We love people (it's why we do what we do), so, regardless of background, we welcome you to work with us or apply to any of our jobs if you feel that they are right for you." We also aim to ensure that our entire process is accessible. Please make us aware of any adjustments you may need throughout the selection, interview and general process and we will do all we can to ensure that any barriers are removed for you.
Apr 19, 2024
Contractor
ServiceNow ITOM Visibility Service Mapping Engineer hybrid West London 6+ Month Contract nside IR35 Rate TBC Looking for ServiceNow ITOM Visibility Service Mapping Engineer contractors, responsible for the rollout of the Service Mapping capability. Core Skills include 1+ year's experience of Configuration Management using ServiceNow, experience of ServiceNow CMDB data model (CSDM) and ServiceNow ITOM discovery & Service Mapping. Is this something you have experience of or would you know anyone suitable? The roles would be hybrid with approx 2 days a week in the West London office and the rest working from home (so you would need to be based in the UK and have the right to work in the UK). It would be a 6 month contract initially. The rate has yet to be confirmed so please advise on what Umbrella Day rate you would need (as this will likely be inside IR35) when applying with your CV. Roles & Responsibilities: The ServiceNow ITOM Visibility Service Mapping Engineer role sits in the The Service Configuration Management (SCM) team and will be responsible for the rollout of the Service Mapping capability within the organization. Your role will cover the initial data gathering of Service Mapping entry points, ensure adequate permissions are granted and assist in the development of custom discovery patterns to classify and relate all infrastructure components. Your daily duties : Perform day to day administration of the ServiceNow Service Mapping tool, including mapping additional defined business services into the tool. Work with Application SMEs to capture entry point data for key business applications. Work with Service Owners and SMEs to ensure developed service maps are related to the appropriate Service and Service Offerings. Identify potential Service Mapping candidates based on horizontally discovered data. Work with the internal ServiceNow development team to create, test, and deploy new discovery patterns. Monitors discovery and service mapping results, reconciling and addressing with data owners. Maintain the integrity of the Service Mapping process within production and non-production environments. Create and maintain Service Mapping discovery schedules. Periodic review of operational procedures and publish new revisions when necessary. Required Skills & Experiences Candidates for this role should at least 1 year's experience Configuration Management and using ServiceNow. They should also have broad knowledge of multiple technology domains, including network, infrastructure, and application architecture, as well as a good understanding of ITIL processes, and the part Configuration Management plays in service delivery. The successful candidate will be able to demonstrate a good understanding of a broad range of technologies and how they work together to deliver services to fulfil a business requirement. They will be able to explain the core principles of Configuration Management, and how it relates to Incident and Change Management within the ITIL framework. Core Skills: ServiceNow CMDB data model (CSDM) ServiceNow ITOM discovery & Service Mapping Java Regular Expression Business application architecture Familiarity with Infrastructure (Windows Server, Linux), Virtualisation (VMware, Hyper-V) and Network architecture (switches, routers, firewalls, OSI network model) Ability to discuss credentials issues and troubleshoot with engineers. Beneficial Skills: High availability application & infrastructure architecture Container computing (Docker, Kubernetes) Cloud architecture (AWS, Azure, GCP) ServiceNow discovery pattern development Scripting / programming If you are suitable and interested please can you send your updated CV along with your Umbrella Day rate range for this. Everybody is welcome Diversity and Inclusion Statement. PCR Digital "At PCR Digital, we are committed to ensuring that diversity, equity and inclusion play a role at all stages of our recruitment - it is important to us that our own company culture and the culture of our network is as varied and supportive as possible. We love people (it's why we do what we do), so, regardless of background, we welcome you to work with us or apply to any of our jobs if you feel that they are right for you." We also aim to ensure that our entire process is accessible. Please make us aware of any adjustments you may need throughout the selection, interview and general process and we will do all we can to ensure that any barriers are removed for you.
Global Technology Solutions Ltd
Reading, Berkshire
Job Title: SC/DV Infrastructure engineer (Solution Support) Location: Aldermaston, Reading. Rate: £600-610 per day Working hours: standard office hours Inside IR35 - Umbrella contractors only *This role is not suitable for consultants or architects* Holding SC or DV clearance ROLE OVERVIEW: We are looking for highly motivated, customer focused and enthusiastic individual to join the On-Prem Infrastructure team. You will have a clear passion for problem solving and delivering excellent 3rd Line customer support across a multitude of areas; Server and Storage, Networks and Desktop Workstations. You will have proven experience of working with VMWare from version 5 and upwards. You will be able to work independently or as a team player. You should possess good written and verbal communication skills and be able to work with all support teams and suppliers You will be able to explain and demonstrate your current experience as well as pick up and manage projects through to completion. The job will require initiative and someone who can think on their feet as well as deal with multiple issues at once. Good working knowledge of Extreme, Cisco, Dell and HPE Switches would be advantageous along with Juniper and palo alto Firewalls. This role is strategically important in the continued development of IT Services in an Enterprise Server Management function that will include troubleshooting on all supported platforms. The role will consist of a high amount of projects, breakfix as well as a diverse amount of tasks. Daily tasks will be to ensure live service is not impacted and daily testing can continue with as little to no downtime as possible. They will also consist of finding ways to eradicate future issues and investigate how the solution could be developed. DETAILED JOB DESCRIPTION: * Day-to-Day Management of the Server Environment including, Performance and system monitoring Patching multiple networks, Image Config/Deployment, Server and Storage support, VMware Administration * Config/Management, System Build, File Storage Management and System Administration. * Operational Server Support and can include troubleshooting of Windows, SCOM, SCCM, Storage & Backup environments as part of your team responsibilities. * Experience of working in controlled Data Centre environments. * Day-to-Day Management of the Network Environment including troubleshooting, config changes, cabling, and proactive monitoring * Day-to-Day Management of the Desktop Environment including troubleshooting, software updates, AV and monitoring * Project engagement and investigating where the current solution could be developed ESSENTIALS SKILLS/QUALIFICATIONS: * 5+ Windows XP/7/10/11 experience * 5+ Windows Server 2012/2016/2019/2022 infrastructure experience, OS install and configuration, imaging, Active Directory knowledge, understanding of Group Policies/DNS/DHCP/DFS etc. * 3+ years of VMWare experience implementing and administering enterprise class VMWare systems * Provide planning, installation, configuring, and upgrading support for vCenter Server and VMWare ESXi * Demonstrated experience and strong aptitude for creating documentation of designs and solutions * Proficient with disaster recovery concepts, implementation, troubleshooting, and performance tuning is strongly preferred * Strong Experience utilizing PowerShell Scripting for virtualization automation * HCI and Hyper-V experience * DELL/HP Converged infrastructure Server. * HPE/DELL Hardware array/Storage and MS Storage spaces direct * Cloud - Azure Infrastructure Trained or knowledge. * Symantec NetBackup, Veeam Backup * Symantec MFA * Technical proficiency in server and storage hardware and software; ability to consult with other IT groups on system designs and support as a recognized technical expert. * Good Knowledge and understanding of Microsoft RDS, WSUS, SCCM, and SCOM. * Hands on experience of supporting Operational activities, monitoring & troubleshooting in all areas of Windows, Storage and Backup infrastructure and workstations. * Understand performance monitoring and be able to produce performance reports. * Stabilizing developed infrastructure solutions using Microsoft methodologies in complex customer environments * Desktop Workstations experience, deploy patches, software upgrades * Security Clearance DESIRABLE SKILLS/QUALIFICATIONS: * Azure Cloud/Oracle Cloud * Left Hand Storage * EMC Networker/Unity * HPe 3PAR, SAN, MSA and StoreOnce * Project Management experience * ITIL Foundation and Transition * Skilled CCNA/CCNP * Linux knowledge and understanding If you have the skills required, please apply now! In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
Apr 19, 2024
Contractor
Job Title: SC/DV Infrastructure engineer (Solution Support) Location: Aldermaston, Reading. Rate: £600-610 per day Working hours: standard office hours Inside IR35 - Umbrella contractors only *This role is not suitable for consultants or architects* Holding SC or DV clearance ROLE OVERVIEW: We are looking for highly motivated, customer focused and enthusiastic individual to join the On-Prem Infrastructure team. You will have a clear passion for problem solving and delivering excellent 3rd Line customer support across a multitude of areas; Server and Storage, Networks and Desktop Workstations. You will have proven experience of working with VMWare from version 5 and upwards. You will be able to work independently or as a team player. You should possess good written and verbal communication skills and be able to work with all support teams and suppliers You will be able to explain and demonstrate your current experience as well as pick up and manage projects through to completion. The job will require initiative and someone who can think on their feet as well as deal with multiple issues at once. Good working knowledge of Extreme, Cisco, Dell and HPE Switches would be advantageous along with Juniper and palo alto Firewalls. This role is strategically important in the continued development of IT Services in an Enterprise Server Management function that will include troubleshooting on all supported platforms. The role will consist of a high amount of projects, breakfix as well as a diverse amount of tasks. Daily tasks will be to ensure live service is not impacted and daily testing can continue with as little to no downtime as possible. They will also consist of finding ways to eradicate future issues and investigate how the solution could be developed. DETAILED JOB DESCRIPTION: * Day-to-Day Management of the Server Environment including, Performance and system monitoring Patching multiple networks, Image Config/Deployment, Server and Storage support, VMware Administration * Config/Management, System Build, File Storage Management and System Administration. * Operational Server Support and can include troubleshooting of Windows, SCOM, SCCM, Storage & Backup environments as part of your team responsibilities. * Experience of working in controlled Data Centre environments. * Day-to-Day Management of the Network Environment including troubleshooting, config changes, cabling, and proactive monitoring * Day-to-Day Management of the Desktop Environment including troubleshooting, software updates, AV and monitoring * Project engagement and investigating where the current solution could be developed ESSENTIALS SKILLS/QUALIFICATIONS: * 5+ Windows XP/7/10/11 experience * 5+ Windows Server 2012/2016/2019/2022 infrastructure experience, OS install and configuration, imaging, Active Directory knowledge, understanding of Group Policies/DNS/DHCP/DFS etc. * 3+ years of VMWare experience implementing and administering enterprise class VMWare systems * Provide planning, installation, configuring, and upgrading support for vCenter Server and VMWare ESXi * Demonstrated experience and strong aptitude for creating documentation of designs and solutions * Proficient with disaster recovery concepts, implementation, troubleshooting, and performance tuning is strongly preferred * Strong Experience utilizing PowerShell Scripting for virtualization automation * HCI and Hyper-V experience * DELL/HP Converged infrastructure Server. * HPE/DELL Hardware array/Storage and MS Storage spaces direct * Cloud - Azure Infrastructure Trained or knowledge. * Symantec NetBackup, Veeam Backup * Symantec MFA * Technical proficiency in server and storage hardware and software; ability to consult with other IT groups on system designs and support as a recognized technical expert. * Good Knowledge and understanding of Microsoft RDS, WSUS, SCCM, and SCOM. * Hands on experience of supporting Operational activities, monitoring & troubleshooting in all areas of Windows, Storage and Backup infrastructure and workstations. * Understand performance monitoring and be able to produce performance reports. * Stabilizing developed infrastructure solutions using Microsoft methodologies in complex customer environments * Desktop Workstations experience, deploy patches, software upgrades * Security Clearance DESIRABLE SKILLS/QUALIFICATIONS: * Azure Cloud/Oracle Cloud * Left Hand Storage * EMC Networker/Unity * HPe 3PAR, SAN, MSA and StoreOnce * Project Management experience * ITIL Foundation and Transition * Skilled CCNA/CCNP * Linux knowledge and understanding If you have the skills required, please apply now! In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.