Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Dec 20, 2023
Full time
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Loch Lomond & The Trossachs National Park
Balloch, West Dunbartonshire
ICT Infrastructure Engineer (M365)
Salary : £33,622 - £40,473 per annum
Contract: Permanent - Full Time, we are happy to talk part-time and flexible working
Location: Balloch – with hybrid working model in place
Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world?
Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work.
The role:
We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy.
An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments)
As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice.
Responsibilities:
Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity.
Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications.
Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines.
Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business.
Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters.
Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services.
Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources.
Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents.
Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action.
Undertake any other duties appropriate to the grade as required.
Who we are looking for:
Your skills, abilities and experience should include:
Demonstrable relevant experience of working in a similar role
Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps
Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate.
Demonstrable technical ability
Excellent analytical and problem-solving skills
The ability to adapt and to learn new skills and technologies
A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience
Ideally, but not essential, you’ll also have:
Experience of Microsoft Azure Infrastructure as a service
Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems
Strong knowledge and understanding of M365
Strong knowledge and understanding of Active Directory and Group policy
Relevant Microsoft Qualifications
Who we are and our values:
We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation.
Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference.
Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Closing date: 3 January 2024.
Interview dates are set for: w/c 15 January 2024.
Dec 07, 2023
Full time
ICT Infrastructure Engineer (M365)
Salary : £33,622 - £40,473 per annum
Contract: Permanent - Full Time, we are happy to talk part-time and flexible working
Location: Balloch – with hybrid working model in place
Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world?
Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work.
The role:
We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy.
An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments)
As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice.
Responsibilities:
Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity.
Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications.
Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines.
Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business.
Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters.
Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services.
Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources.
Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents.
Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action.
Undertake any other duties appropriate to the grade as required.
Who we are looking for:
Your skills, abilities and experience should include:
Demonstrable relevant experience of working in a similar role
Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps
Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate.
Demonstrable technical ability
Excellent analytical and problem-solving skills
The ability to adapt and to learn new skills and technologies
A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience
Ideally, but not essential, you’ll also have:
Experience of Microsoft Azure Infrastructure as a service
Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems
Strong knowledge and understanding of M365
Strong knowledge and understanding of Active Directory and Group policy
Relevant Microsoft Qualifications
Who we are and our values:
We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation.
Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference.
Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Closing date: 3 January 2024.
Interview dates are set for: w/c 15 January 2024.
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Aug 19, 2022
Full time
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Full Stack Software Developer – East Midlands Pay Rate to Umbrella: Up to £550 per day Security Clearance: DBS CV Deadline: Monday 25th at 13:00 Interview Process: 1 stage teams Headcount: 1 Digital/Non Digital: Digital Contracting Authority: NHS Arden and Greater East Midlands Commissioning Support Unit Contract Length: 6 months Location: remote IR35: Inside Minimum Requirement: Arden & GEM CSU is searching for a talented individual to support our Systems and Reporting Team. The applicant will have at least 3 years experience developing .NET based web systems and should be familiar with working in the Azure Cloud. Significant experience in the following; .NET Web Development Automated deployment (CI/CD) Microsoft SQL Server Azure Cloud based Technologies Build web based customer facing systems Debugging complex problems Design and implement a web based system from the ground up 1. Excellent programming skills in .Net using C#, MVC, Entity Framework, Web API. Visual Studio IDE. Web Hosting / IIS. OAuth 2.0 /OpenID Connect. 2. .NET Core Web Development - C# 3. Bootstrap Responsive Web Design, HTML 5, CSS, JavaScript, Angular Framework 4. Microsoft Azure Cloud 5. Azure Dev Ops (CI/CD) 6. OAuth 2.0 / OIDC 7. Understanding of OOP design and modelling techniques. 8. Microsoft SQL Server 9. XUnit Testing Framewaork 10. AGILE working practices 11. Good communication and interpersonal skills, including the ability to provide detailed and technical advice to both specialists and non-technical staff and customers. 12. Excellent written, presentation and verbal skills. Degree in Computing Science or equivalent knowledge and experience gained through working at a similar level in specialist area Designs, runs and improves software that meets user needs. Responsible for writing clean, secure code following a test-driven approach; create code that is open by default and easy for others to reuse. Lead development on one or a small number of related project teams. Be proficient in a wide range of technical systems; be involved in identifying appropriate technology and approaches, deciding when software should be written; contribute to the developer community; provide technical leadership; promote knowledge sharing and adoption of good practice. Typical Skills: Manage the service components to ensure they meet business needs and performance targets. Identify process optimisation opportunities. Designing solutions and services with security controls embedded, specifically engineered as mitigation against security threats. Demonstrate strong understanding and application of the most appropriate modern standards. Advise on the right way to apply standards and methods, ensuring compliance. Maintain technical responsibility for all the stages and iterations of a software development project. Know a variety of methods of prototyping and can choose the most appropriate ones. Review the systems designs of others to ensure selection of appropriate technology. Coordinate build activities across systems and understand how to undertake and support integration-testing activities. Know how to prioritise and define approaches to understand the user story, guiding others in doing so. You can offer recommendations on the best tools and methods to be used.
Apr 22, 2022
Contractor
Full Stack Software Developer – East Midlands Pay Rate to Umbrella: Up to £550 per day Security Clearance: DBS CV Deadline: Monday 25th at 13:00 Interview Process: 1 stage teams Headcount: 1 Digital/Non Digital: Digital Contracting Authority: NHS Arden and Greater East Midlands Commissioning Support Unit Contract Length: 6 months Location: remote IR35: Inside Minimum Requirement: Arden & GEM CSU is searching for a talented individual to support our Systems and Reporting Team. The applicant will have at least 3 years experience developing .NET based web systems and should be familiar with working in the Azure Cloud. Significant experience in the following; .NET Web Development Automated deployment (CI/CD) Microsoft SQL Server Azure Cloud based Technologies Build web based customer facing systems Debugging complex problems Design and implement a web based system from the ground up 1. Excellent programming skills in .Net using C#, MVC, Entity Framework, Web API. Visual Studio IDE. Web Hosting / IIS. OAuth 2.0 /OpenID Connect. 2. .NET Core Web Development - C# 3. Bootstrap Responsive Web Design, HTML 5, CSS, JavaScript, Angular Framework 4. Microsoft Azure Cloud 5. Azure Dev Ops (CI/CD) 6. OAuth 2.0 / OIDC 7. Understanding of OOP design and modelling techniques. 8. Microsoft SQL Server 9. XUnit Testing Framewaork 10. AGILE working practices 11. Good communication and interpersonal skills, including the ability to provide detailed and technical advice to both specialists and non-technical staff and customers. 12. Excellent written, presentation and verbal skills. Degree in Computing Science or equivalent knowledge and experience gained through working at a similar level in specialist area Designs, runs and improves software that meets user needs. Responsible for writing clean, secure code following a test-driven approach; create code that is open by default and easy for others to reuse. Lead development on one or a small number of related project teams. Be proficient in a wide range of technical systems; be involved in identifying appropriate technology and approaches, deciding when software should be written; contribute to the developer community; provide technical leadership; promote knowledge sharing and adoption of good practice. Typical Skills: Manage the service components to ensure they meet business needs and performance targets. Identify process optimisation opportunities. Designing solutions and services with security controls embedded, specifically engineered as mitigation against security threats. Demonstrate strong understanding and application of the most appropriate modern standards. Advise on the right way to apply standards and methods, ensuring compliance. Maintain technical responsibility for all the stages and iterations of a software development project. Know a variety of methods of prototyping and can choose the most appropriate ones. Review the systems designs of others to ensure selection of appropriate technology. Coordinate build activities across systems and understand how to undertake and support integration-testing activities. Know how to prioritise and define approaches to understand the user story, guiding others in doing so. You can offer recommendations on the best tools and methods to be used.
At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate. We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area. And we have huge ambitions. Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with wildlife charities, National Parks and local partners to help ensure a better future for generations to come. So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.
Are you looking for a role where you can use your experience to bring about real change within a proactive and environmentally conscious company?
We currently have an opportunity available for an Application Specialist to join our team working in Exeter with a mix of office-based working and home working. Joining us on a full-time, permanent basis, you will receive a competitive salary of £35,000 - £46,000 per annum plus excellent benefits, including a £3,000 relocation expenses allowance!
About the role:
As our Application Specialist, you will make sure critical applications, interfaces and databases are secure, resilient, highly available and cost-efficient to support key business processes, and can scale to allow planned growth and change. This includes the administration of databases including SQL Server and Oracle.
Our Application Assurance team sits within Corporate Applications alongside two other teams, Data and BI, and Solution Delivery. Alongside this the IT department supports:
· 3000 colleagues and external partners that use our systems
· 2500 Telemetry outstations collecting information about our assets
· 200 process control systems on our larger Drinking Water and Waste Water sites
· 300 physical and 1000 virtual servers
· 250 databases and over 100 software applications
· 2700 PCs and 1400 tablets and mobile phones
· 1200 network assets such as routers, switches, Microwave links
· Store and backup 3.5 Petabytes of data, equivalent to storing 780,000 movies!
As our Application Specialist you’ll benefit from working with over 100 experienced IT professionals within the department.
What you’ll be doing:
Administration of databases including SQL Server, Oracle and Progress - this could include taking backups, reviewing the efficiency of indexes and maintaining User Acceptance, Training or Development copies of the database to allow testing and development within the Department. Ensuring latest patches, hot fixes and Service Packs are installed to ensure supported and secure.
Receive, prioritise and escalate incidents when considered appropriate and necessary to maintain service level expectations - these could manifest into Emergency Changes (when the system is down), planned changes or P1 Incidents, and could also lead to a PRB being created, to investigate the route cause (our ambition should always be to prevent any future tickets being raised for the same reason - if practical)
Plan and undertake upgrades to critical platforms and support the transition of new and upgraded IT services into operational use - usually from other areas within IT i.e. as a result of a Project, but could be as a request from the Business e.g. annual Billing or new features being switched on
Maintain knowledge and skill levels appropriate to this specialist area - could be via formal training course or self-investment in personal development
What we are looking for:
Educated to degree level standard or able to demonstrate working to degree level
Experience with relevant operating systems, software and infrastructure, including Microsoft Server, Azure and AIX
Experienced in Database Administration for SQL Server and Oracle
Able to take personal responsibility to keep their business knowledge, IT governance and technical skills up to date
Demonstrate a strong customer service orientation, taking ownership to ensure the effective resolution of questions, requests and issues by the appropriate team
Excellent written and verbal communication skills, able to influence change without direct authority through collaboration, diplomacy and persuasiveness
Adept at presenting complex information in straightforward terms to a range of audiences
What's in it for you:
We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We’re one of the largest companies in the South West and are proud to have been awarded Investors in People recognition.
In return, we offer an excellent range of benefits including:
23 days holiday allowance rising to 27 days plus bank holidays
Relocation expenses allowance of up to £3,000
A discretionary Bonus
Competitive Contributory Pension
Access to the Company Sharesave Scheme
Various health benefits
Wellbeing support programmes
A range of Group Discounts
Cycle to Work scheme
Financial Support services
Training and Development Opportunities
And many more!
Closing Date: Wednesday 11th May 2022Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values which are essential to our success are:
· Trusted - We do the right thing for our customers and stakeholders
.· Collaborative - We forge strong relationships working together to make a positive impact.
· Responsible - We keep our promises to our customers, communities, and each other.
· Progressive - We are always looking for new ways to improve and make life better.
Apr 20, 2022
Full time
At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate. We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area. And we have huge ambitions. Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with wildlife charities, National Parks and local partners to help ensure a better future for generations to come. So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.
Are you looking for a role where you can use your experience to bring about real change within a proactive and environmentally conscious company?
We currently have an opportunity available for an Application Specialist to join our team working in Exeter with a mix of office-based working and home working. Joining us on a full-time, permanent basis, you will receive a competitive salary of £35,000 - £46,000 per annum plus excellent benefits, including a £3,000 relocation expenses allowance!
About the role:
As our Application Specialist, you will make sure critical applications, interfaces and databases are secure, resilient, highly available and cost-efficient to support key business processes, and can scale to allow planned growth and change. This includes the administration of databases including SQL Server and Oracle.
Our Application Assurance team sits within Corporate Applications alongside two other teams, Data and BI, and Solution Delivery. Alongside this the IT department supports:
· 3000 colleagues and external partners that use our systems
· 2500 Telemetry outstations collecting information about our assets
· 200 process control systems on our larger Drinking Water and Waste Water sites
· 300 physical and 1000 virtual servers
· 250 databases and over 100 software applications
· 2700 PCs and 1400 tablets and mobile phones
· 1200 network assets such as routers, switches, Microwave links
· Store and backup 3.5 Petabytes of data, equivalent to storing 780,000 movies!
As our Application Specialist you’ll benefit from working with over 100 experienced IT professionals within the department.
What you’ll be doing:
Administration of databases including SQL Server, Oracle and Progress - this could include taking backups, reviewing the efficiency of indexes and maintaining User Acceptance, Training or Development copies of the database to allow testing and development within the Department. Ensuring latest patches, hot fixes and Service Packs are installed to ensure supported and secure.
Receive, prioritise and escalate incidents when considered appropriate and necessary to maintain service level expectations - these could manifest into Emergency Changes (when the system is down), planned changes or P1 Incidents, and could also lead to a PRB being created, to investigate the route cause (our ambition should always be to prevent any future tickets being raised for the same reason - if practical)
Plan and undertake upgrades to critical platforms and support the transition of new and upgraded IT services into operational use - usually from other areas within IT i.e. as a result of a Project, but could be as a request from the Business e.g. annual Billing or new features being switched on
Maintain knowledge and skill levels appropriate to this specialist area - could be via formal training course or self-investment in personal development
What we are looking for:
Educated to degree level standard or able to demonstrate working to degree level
Experience with relevant operating systems, software and infrastructure, including Microsoft Server, Azure and AIX
Experienced in Database Administration for SQL Server and Oracle
Able to take personal responsibility to keep their business knowledge, IT governance and technical skills up to date
Demonstrate a strong customer service orientation, taking ownership to ensure the effective resolution of questions, requests and issues by the appropriate team
Excellent written and verbal communication skills, able to influence change without direct authority through collaboration, diplomacy and persuasiveness
Adept at presenting complex information in straightforward terms to a range of audiences
What's in it for you:
We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We’re one of the largest companies in the South West and are proud to have been awarded Investors in People recognition.
In return, we offer an excellent range of benefits including:
23 days holiday allowance rising to 27 days plus bank holidays
Relocation expenses allowance of up to £3,000
A discretionary Bonus
Competitive Contributory Pension
Access to the Company Sharesave Scheme
Various health benefits
Wellbeing support programmes
A range of Group Discounts
Cycle to Work scheme
Financial Support services
Training and Development Opportunities
And many more!
Closing Date: Wednesday 11th May 2022Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values which are essential to our success are:
· Trusted - We do the right thing for our customers and stakeholders
.· Collaborative - We forge strong relationships working together to make a positive impact.
· Responsible - We keep our promises to our customers, communities, and each other.
· Progressive - We are always looking for new ways to improve and make life better.
This role has a starting salary of £38,746 per annum, based on a 36-hour working week. We are excited to be hiring a new Partnership Data and Intelligence Analyst to join our fantastic Health Improvement team. We are based in Woodhatch, Reigate and support hybrid working . There will be some occasions when you will be required to travel to various locations in Surrey for key events and meetings. We are looking for someone with the desire to continue their development in analytical skills to join our team. This is a fixed term/secondment opportunity until 31/03/2025. For internal candidates interested in a secondment opportunity, please discuss with your line manager before submitting your application. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Team The post will work with various partners and will be part of public health and data and insights teams at Surrey County Council. The purpose of this role is to enable efficient, effective and consistent decision making across the partnership by providing access to meaningful data and insight. You will work collaboratively with our partners and communities in Surrey to improve what we do and how we do it. In addition, you will support key partnerships in Surrey such as Combating Drugs Partnership and Serious Violence Reduction Partnership. Serious Violence Duty and Drugs strategy 'From harm to hope' are key part of the government's programme of work to take a whole system approach to prevent and cut crime and save lives. Both of these programmes need effective partnership working, and effective mechanisms to share and record data for local implementation and monitoring. About the Role The role is essential to hold partners to account on local outcomes, to develop agreements and best practice for data and information sharing and measurement, and to ensure that decisions made are informed by the most relevant and up-to-date datasets. You will play a key role in producing a clear, agreed and comprehensive local picture across the whole partnership, to ensure that there is data-informed decision-making and that progress can be monitored effectively over time. Typical tasks will include: Scoping out and development of system/reporting requirements, Interpreting quantitative data from large and complex datasets, Working with a wide range of data and evidence sources, including local, partner and open sources for the development of insight (data products and reports) to agreed service standards, Use software for data analysis and data visualisation tools (e.g., MS Excel, Tableau, FME, SQL, R, Python), Bring a solution focused and impact-oriented attitude. Shortlisting Criteria To be considered for shortlisting for this role, your application will clearly evidence the following: The technical knowledge, which includes descriptive and inferential statistics, an ability in handling large volumes of complex data and a good working knowledge on a range of business intelligence, statistical analysis tools (i.e., Excel, FME, SQL, R and / or Python). An ability to produce insight in a clear and compelling way, interpreting and identifying patterns. An ability to communicate insight to a range of audiences, helping them understand potential conclusions and opportunities. An ability to work collaboratively and independently to problem-solve in complex situations where both creativity and pragmatism. Capability of working well in multi-disciplinary teams, working with others to achieve shared objectives. Confidence in using problem solving skills in new, complex, and sometimes ambiguous environments, where both creativity and pragmatism are required. As part of the application process, please upload your CV and complete the questionnaire which asks the following questions: Can you please outline your experience working in a data role within a Local Authority, the NHS or a third sector organisation? Can you please describe how your skills and previous experiences align to the technical requirements of this role, such as the use of analysis tools? Can you provide an example of a time at which you have delivered a data project and communicated the insights to a non-technical audience? Please describe your experience of working in multi-disciplinary teams and business areas to turn evidence into insight and recommendations to the wider business. The job advert closes at 23:59 on 14/04/2024 with interviews provisionally planned for 24/04/2024 and 25/04/2024. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Mar 29, 2024
Full time
This role has a starting salary of £38,746 per annum, based on a 36-hour working week. We are excited to be hiring a new Partnership Data and Intelligence Analyst to join our fantastic Health Improvement team. We are based in Woodhatch, Reigate and support hybrid working . There will be some occasions when you will be required to travel to various locations in Surrey for key events and meetings. We are looking for someone with the desire to continue their development in analytical skills to join our team. This is a fixed term/secondment opportunity until 31/03/2025. For internal candidates interested in a secondment opportunity, please discuss with your line manager before submitting your application. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Team The post will work with various partners and will be part of public health and data and insights teams at Surrey County Council. The purpose of this role is to enable efficient, effective and consistent decision making across the partnership by providing access to meaningful data and insight. You will work collaboratively with our partners and communities in Surrey to improve what we do and how we do it. In addition, you will support key partnerships in Surrey such as Combating Drugs Partnership and Serious Violence Reduction Partnership. Serious Violence Duty and Drugs strategy 'From harm to hope' are key part of the government's programme of work to take a whole system approach to prevent and cut crime and save lives. Both of these programmes need effective partnership working, and effective mechanisms to share and record data for local implementation and monitoring. About the Role The role is essential to hold partners to account on local outcomes, to develop agreements and best practice for data and information sharing and measurement, and to ensure that decisions made are informed by the most relevant and up-to-date datasets. You will play a key role in producing a clear, agreed and comprehensive local picture across the whole partnership, to ensure that there is data-informed decision-making and that progress can be monitored effectively over time. Typical tasks will include: Scoping out and development of system/reporting requirements, Interpreting quantitative data from large and complex datasets, Working with a wide range of data and evidence sources, including local, partner and open sources for the development of insight (data products and reports) to agreed service standards, Use software for data analysis and data visualisation tools (e.g., MS Excel, Tableau, FME, SQL, R, Python), Bring a solution focused and impact-oriented attitude. Shortlisting Criteria To be considered for shortlisting for this role, your application will clearly evidence the following: The technical knowledge, which includes descriptive and inferential statistics, an ability in handling large volumes of complex data and a good working knowledge on a range of business intelligence, statistical analysis tools (i.e., Excel, FME, SQL, R and / or Python). An ability to produce insight in a clear and compelling way, interpreting and identifying patterns. An ability to communicate insight to a range of audiences, helping them understand potential conclusions and opportunities. An ability to work collaboratively and independently to problem-solve in complex situations where both creativity and pragmatism. Capability of working well in multi-disciplinary teams, working with others to achieve shared objectives. Confidence in using problem solving skills in new, complex, and sometimes ambiguous environments, where both creativity and pragmatism are required. As part of the application process, please upload your CV and complete the questionnaire which asks the following questions: Can you please outline your experience working in a data role within a Local Authority, the NHS or a third sector organisation? Can you please describe how your skills and previous experiences align to the technical requirements of this role, such as the use of analysis tools? Can you provide an example of a time at which you have delivered a data project and communicated the insights to a non-technical audience? Please describe your experience of working in multi-disciplinary teams and business areas to turn evidence into insight and recommendations to the wider business. The job advert closes at 23:59 on 14/04/2024 with interviews provisionally planned for 24/04/2024 and 25/04/2024. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
IT Operations Centre Analyst An exciting opportunity has become available within our IT Operations Centre Team! This is a hybrid working role that can be based in Peterborough or Chesterfield. This is a shift-based position with a mixture of days and nights. This does attract a competitive shift allowance. Role Purpose: Provide server, network and application monitoring including reporting, alerting and basic troubleshooting to ensure system stability across the Markerstudy environment. Manage incidents by responding to and coordinating activities for high priority systems and outage events triggered by existing monitoring tools or tickets dispatched from the Service Desk. Carry out support activities on behalf of other resolver teams as required. Help troubleshoot and solve system and service issues with resolver teams as required. Collaborate with technology colleagues, stakeholders and 3rd party partners. Contribute to a continuous improvement culture which will look to improve practices, knowledge, skills and processes to increase service levels to customers and users. Key Responsibilities: Monitoring - Monitor systems and services, ensuring issues are identified and alerted / escalated appropriately in a timely manner. Incident management - Manage Major Incidents ensuring key technical resources are brought together to investigate and resolve. Notification and escalation - Provide accurate and business context communications to stakeholders on service/system issues. Relationship Management - Build and maintain appropriate relationships with internal teams and 3rd Operational activities - Support operational processes, system releases and system maintenance as required. File system - Automating file and folder management including archiving and comparing files. FTP - FTP server file tasks - adding, removing, renaming files, monitoring server. System - Server restart, shutdown, monitoring and troubleshooting. Application - Verify processes running, resource consumption and unauthorised software. Microsoft IIS - Recycling application pools, monitoring web site and creating virtual directories. Security & compliance - Auditing changes to security policies, failed logons, admin accounts. Energy management - Energy management configuration tasks. VMware vSphere Integration - VMware tasks, VM provisioning, snapshots, clone, configure and resolve VMware incidents. Key Skills & Experience Monitoring system experience. Understanding of virtualised infrastructure. Proficient with ticket tracking systems. Knowledge and understanding of enterprise IT infrastructure. Experience within a technology operational team. Proficiency with Microsoft 2003/2008/2016/2019 Server Operating Systems LAN / WAN / WLAN support and trouble shooting. Experience of Cloud Technologies (GCP Azure). Key Competencies Good verbal and written communication skills. Troubleshooting/diagnostic skills. Good documentation and organisation skills. Desire to learn new technologies. Analytical and data driven approach to problem solving. Ability to work well under pressure and juggle many tasks at any given time. Outstanding trouble-shooting and organisational skills. Ability to work well in a team. Why us? Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as (url removed), Go Compare and Compare the Market, via our broker partners. What we offer in return? A collaborative and fast paced work environment 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary Hybrid working model- from either of our offices in Peterborough or Chesterfield
Mar 29, 2024
Full time
IT Operations Centre Analyst An exciting opportunity has become available within our IT Operations Centre Team! This is a hybrid working role that can be based in Peterborough or Chesterfield. This is a shift-based position with a mixture of days and nights. This does attract a competitive shift allowance. Role Purpose: Provide server, network and application monitoring including reporting, alerting and basic troubleshooting to ensure system stability across the Markerstudy environment. Manage incidents by responding to and coordinating activities for high priority systems and outage events triggered by existing monitoring tools or tickets dispatched from the Service Desk. Carry out support activities on behalf of other resolver teams as required. Help troubleshoot and solve system and service issues with resolver teams as required. Collaborate with technology colleagues, stakeholders and 3rd party partners. Contribute to a continuous improvement culture which will look to improve practices, knowledge, skills and processes to increase service levels to customers and users. Key Responsibilities: Monitoring - Monitor systems and services, ensuring issues are identified and alerted / escalated appropriately in a timely manner. Incident management - Manage Major Incidents ensuring key technical resources are brought together to investigate and resolve. Notification and escalation - Provide accurate and business context communications to stakeholders on service/system issues. Relationship Management - Build and maintain appropriate relationships with internal teams and 3rd Operational activities - Support operational processes, system releases and system maintenance as required. File system - Automating file and folder management including archiving and comparing files. FTP - FTP server file tasks - adding, removing, renaming files, monitoring server. System - Server restart, shutdown, monitoring and troubleshooting. Application - Verify processes running, resource consumption and unauthorised software. Microsoft IIS - Recycling application pools, monitoring web site and creating virtual directories. Security & compliance - Auditing changes to security policies, failed logons, admin accounts. Energy management - Energy management configuration tasks. VMware vSphere Integration - VMware tasks, VM provisioning, snapshots, clone, configure and resolve VMware incidents. Key Skills & Experience Monitoring system experience. Understanding of virtualised infrastructure. Proficient with ticket tracking systems. Knowledge and understanding of enterprise IT infrastructure. Experience within a technology operational team. Proficiency with Microsoft 2003/2008/2016/2019 Server Operating Systems LAN / WAN / WLAN support and trouble shooting. Experience of Cloud Technologies (GCP Azure). Key Competencies Good verbal and written communication skills. Troubleshooting/diagnostic skills. Good documentation and organisation skills. Desire to learn new technologies. Analytical and data driven approach to problem solving. Ability to work well under pressure and juggle many tasks at any given time. Outstanding trouble-shooting and organisational skills. Ability to work well in a team. Why us? Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as (url removed), Go Compare and Compare the Market, via our broker partners. What we offer in return? A collaborative and fast paced work environment 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary Hybrid working model- from either of our offices in Peterborough or Chesterfield
IT Operations Centre Analyst An exciting opportunity has become available within our IT Operations Centre Team! This is a hybrid working role that can be based in Peterborough or Chesterfield. This is a shift-based position with a mixture of days and nights. This does attract a competitive shift allowance. Role Purpose: Provide server, network and application monitoring including reporting, alerting and basic troubleshooting to ensure system stability across the Markerstudy environment. Manage incidents by responding to and coordinating activities for high priority systems and outage events triggered by existing monitoring tools or tickets dispatched from the Service Desk. Carry out support activities on behalf of other resolver teams as required. Help troubleshoot and solve system and service issues with resolver teams as required. Collaborate with technology colleagues, stakeholders and 3rd party partners. Contribute to a continuous improvement culture which will look to improve practices, knowledge, skills and processes to increase service levels to customers and users. Key Responsibilities: Monitoring - Monitor systems and services, ensuring issues are identified and alerted / escalated appropriately in a timely manner. Incident management - Manage Major Incidents ensuring key technical resources are brought together to investigate and resolve. Notification and escalation - Provide accurate and business context communications to stakeholders on service/system issues. Relationship Management - Build and maintain appropriate relationships with internal teams and 3rd Operational activities - Support operational processes, system releases and system maintenance as required. File system - Automating file and folder management including archiving and comparing files. FTP - FTP server file tasks - adding, removing, renaming files, monitoring server. System - Server restart, shutdown, monitoring and troubleshooting. Application - Verify processes running, resource consumption and unauthorised software. Microsoft IIS - Recycling application pools, monitoring web site and creating virtual directories. Security & compliance - Auditing changes to security policies, failed logons, admin accounts. Energy management - Energy management configuration tasks. VMware vSphere Integration - VMware tasks, VM provisioning, snapshots, clone, configure and resolve VMware incidents. Key Skills & Experience Monitoring system experience. Understanding of virtualised infrastructure. Proficient with ticket tracking systems. Knowledge and understanding of enterprise IT infrastructure. Experience within a technology operational team. Proficiency with Microsoft 2003/2008/2016/2019 Server Operating Systems LAN / WAN / WLAN support and trouble shooting. Experience of Cloud Technologies (GCP Azure). Key Competencies Good verbal and written communication skills. Troubleshooting/diagnostic skills. Good documentation and organisation skills. Desire to learn new technologies. Analytical and data driven approach to problem solving. Ability to work well under pressure and juggle many tasks at any given time. Outstanding trouble-shooting and organisational skills. Ability to work well in a team. Why us? Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused, Go Compare and Compare the Market, via our broker partners. What we offer in return? A collaborative and fast paced work environment 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary Hybrid working model- from either of our offices in Peterborough or Chesterfield
Mar 29, 2024
Full time
IT Operations Centre Analyst An exciting opportunity has become available within our IT Operations Centre Team! This is a hybrid working role that can be based in Peterborough or Chesterfield. This is a shift-based position with a mixture of days and nights. This does attract a competitive shift allowance. Role Purpose: Provide server, network and application monitoring including reporting, alerting and basic troubleshooting to ensure system stability across the Markerstudy environment. Manage incidents by responding to and coordinating activities for high priority systems and outage events triggered by existing monitoring tools or tickets dispatched from the Service Desk. Carry out support activities on behalf of other resolver teams as required. Help troubleshoot and solve system and service issues with resolver teams as required. Collaborate with technology colleagues, stakeholders and 3rd party partners. Contribute to a continuous improvement culture which will look to improve practices, knowledge, skills and processes to increase service levels to customers and users. Key Responsibilities: Monitoring - Monitor systems and services, ensuring issues are identified and alerted / escalated appropriately in a timely manner. Incident management - Manage Major Incidents ensuring key technical resources are brought together to investigate and resolve. Notification and escalation - Provide accurate and business context communications to stakeholders on service/system issues. Relationship Management - Build and maintain appropriate relationships with internal teams and 3rd Operational activities - Support operational processes, system releases and system maintenance as required. File system - Automating file and folder management including archiving and comparing files. FTP - FTP server file tasks - adding, removing, renaming files, monitoring server. System - Server restart, shutdown, monitoring and troubleshooting. Application - Verify processes running, resource consumption and unauthorised software. Microsoft IIS - Recycling application pools, monitoring web site and creating virtual directories. Security & compliance - Auditing changes to security policies, failed logons, admin accounts. Energy management - Energy management configuration tasks. VMware vSphere Integration - VMware tasks, VM provisioning, snapshots, clone, configure and resolve VMware incidents. Key Skills & Experience Monitoring system experience. Understanding of virtualised infrastructure. Proficient with ticket tracking systems. Knowledge and understanding of enterprise IT infrastructure. Experience within a technology operational team. Proficiency with Microsoft 2003/2008/2016/2019 Server Operating Systems LAN / WAN / WLAN support and trouble shooting. Experience of Cloud Technologies (GCP Azure). Key Competencies Good verbal and written communication skills. Troubleshooting/diagnostic skills. Good documentation and organisation skills. Desire to learn new technologies. Analytical and data driven approach to problem solving. Ability to work well under pressure and juggle many tasks at any given time. Outstanding trouble-shooting and organisational skills. Ability to work well in a team. Why us? Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused, Go Compare and Compare the Market, via our broker partners. What we offer in return? A collaborative and fast paced work environment 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary Hybrid working model- from either of our offices in Peterborough or Chesterfield
Role: Solution Architect - CRMSalary: Up to £95'000 + 10% bonusLocation Bristol HQ - 2 days p/w on site. This market leader in the facilities management industry is looking for a CRM Solution Architect to help integrate their CRM systems and help them implement Salesforce as their main CRM. Experience Required: Demonstrable experience architecting and overseeing Customer focused cloud-based systems (Salesforce, Microsoft, Oracle etc.) and integrations including Mobile App, Web, Asset and Facilities Management, Finance etc. Experience with hospitality/property management systems is also highly desirable. Proven experience as a technical/solutions architect or related role, in a variety of industries; you will have the lessons learned from previous positions both good, and bad, and be able to apply these to this role. Expertise in business architecture capability modelling and process improvement. Proven experience helping to drive the adoption of new and emerging technology aligned to business needs in the Customer / Property domain, through understanding technology trends and prototyping / evaluating their practical application including low-code/no-code technologies. Excellent leadership and team collaboration skills, with strong business acumen and ability to understand organisational needs. Knowledge of industry standards, best practices, and emerging technologies Relevant Qualifications in Computer Science, Information Technology, or a related area Certifications in enterprise architecture (e.g., TOGAF, Zachman) are highly desirable. Responsibilities: Define and own the end-to-end solution architecture for all things Customer and Property Management including CRM, Marketing, Bookings/Inventory, Check-in, Check-out, and workflow while our customers are living with us. Validate and assure the technical suitability of solutions proposed by Implementation Partners, ensuring we drive early release of value, and pragmatic solutioning always. As a key member of our Architecture team, you will ensure all solution proposals align with our technology strategy, architecture principles and standards, working closely with projects and enterprise architecture to assure these solutions through technical design authority. Be the Technical lead during any software evaluations and RFI / RFP, facilitating technical requirements capture, scoring, workshops, questions, and answers etc. Ensure that all technology solutions meet security and regulatory compliance requirements, implementing security measures to protect our data and systems. Keep abreast of emerging technologies and trends and propose innovative solutions that enhance efficiency and competitiveness. Collaborate with technology teams, business functions, and external suppliers to implement solutions that meet business needs and align with architectural principles. Benefits: Pension matched +1% up to 11% 25 days holiday + bank holidays 10% annual bonus 18 weeks parental pay
Mar 29, 2024
Full time
Role: Solution Architect - CRMSalary: Up to £95'000 + 10% bonusLocation Bristol HQ - 2 days p/w on site. This market leader in the facilities management industry is looking for a CRM Solution Architect to help integrate their CRM systems and help them implement Salesforce as their main CRM. Experience Required: Demonstrable experience architecting and overseeing Customer focused cloud-based systems (Salesforce, Microsoft, Oracle etc.) and integrations including Mobile App, Web, Asset and Facilities Management, Finance etc. Experience with hospitality/property management systems is also highly desirable. Proven experience as a technical/solutions architect or related role, in a variety of industries; you will have the lessons learned from previous positions both good, and bad, and be able to apply these to this role. Expertise in business architecture capability modelling and process improvement. Proven experience helping to drive the adoption of new and emerging technology aligned to business needs in the Customer / Property domain, through understanding technology trends and prototyping / evaluating their practical application including low-code/no-code technologies. Excellent leadership and team collaboration skills, with strong business acumen and ability to understand organisational needs. Knowledge of industry standards, best practices, and emerging technologies Relevant Qualifications in Computer Science, Information Technology, or a related area Certifications in enterprise architecture (e.g., TOGAF, Zachman) are highly desirable. Responsibilities: Define and own the end-to-end solution architecture for all things Customer and Property Management including CRM, Marketing, Bookings/Inventory, Check-in, Check-out, and workflow while our customers are living with us. Validate and assure the technical suitability of solutions proposed by Implementation Partners, ensuring we drive early release of value, and pragmatic solutioning always. As a key member of our Architecture team, you will ensure all solution proposals align with our technology strategy, architecture principles and standards, working closely with projects and enterprise architecture to assure these solutions through technical design authority. Be the Technical lead during any software evaluations and RFI / RFP, facilitating technical requirements capture, scoring, workshops, questions, and answers etc. Ensure that all technology solutions meet security and regulatory compliance requirements, implementing security measures to protect our data and systems. Keep abreast of emerging technologies and trends and propose innovative solutions that enhance efficiency and competitiveness. Collaborate with technology teams, business functions, and external suppliers to implement solutions that meet business needs and align with architectural principles. Benefits: Pension matched +1% up to 11% 25 days holiday + bank holidays 10% annual bonus 18 weeks parental pay
As the Systems Architect, you'll be working in the Digital Education Products Portfolio team across a number of projects. We are seeking a highly skilled and motivated Systems Architect to join a team and spearhead the design, implementation and integration of robust, scalable, and secure technology solutions across a digital education, customer facing global education business. As a Systems Architect, you will play a pivotal role in designing, optimizing, and evaluating the technologies that form the digital education platforms and products. The Systems Architect will possess a strong delivery ethic and ensure technology projects are designed and implemented having thoroughly evaluated options and opportunities for both short and long term, to high quality standards and taking into consideration our technology landscape. Key responsibilities - System Architect: Develop and maintain a comprehensive technical architecture for the digital education platforms, aligning with the vision and goals. Design scalable and flexible systems that can cater to the needs of each product vision and accommodate future growth and technology advancements. Collaborate with product leads, IT teams, 3 rd party vendors and other stakeholders to translate business requirements into technical solutions. Conduct periodic audits and assessments to identify areas for optimization and propose solutions accordingly. Collaborate with compliance and cyber security teams and stay abreast of industry standards and regulations related to data privacy and education, ensuring compliance across all systems. Lead IT processes including presenting at: Technical Forums, IT Design Authority / Architecture Review Boards, IT Change Approval Board / management, IT Service reviews Experience required - Systems Architect: Proven experience as a Systems Architect or a similar role, preferably in the digital education domain or a related industry. Proficiency in designing systems and solution architecture incorporating SaaS, Digital web and apps, email protocols, Cloud infra, Middleware, backend enterprise systems and data platforms. Solid understanding of software development processes and methodologies, cloud computing, and infrastructure. Understanding of EdTech standards LTI, LIS, OneRoster, xAPI, SCORM, cmi5 etc, ideal, or willingness to learn. Proficiency in architectural design patterns, data modelling, system integration and considerations. Ability to collaborate effectively with others to define requirements. Adaptable and flexible working as part of a small team on various aspects of Technology evaluation, definition, sourcing, integrating etc. Experience with educational technologies, Learning Management Systems (LMS), and Student Information Systems (SIS) is advantageous. API / Integrations understanding, definition overseeing implementation for cross platform interoperability. RPA and automation experience connecting legacy systems. Identity management and SSO understanding and integration experience. Understanding of cyber security and global compliance. Experience of considered architecture including functional, non-functional, timelines, commercial considerations and constraints Experience in integrating digital platforms to backend enterprise systems: Salesforce CRM, SuccessFactors HR, Mulesoft, Azure cloud, Azure data platform. Innovation and use of AI tools Excellent communication and collaboration skills to work with both technical and non-technical stakeholders This is a hybrid role - 3 days in the office (London, Victoria) 2 from home.
Mar 29, 2024
Full time
As the Systems Architect, you'll be working in the Digital Education Products Portfolio team across a number of projects. We are seeking a highly skilled and motivated Systems Architect to join a team and spearhead the design, implementation and integration of robust, scalable, and secure technology solutions across a digital education, customer facing global education business. As a Systems Architect, you will play a pivotal role in designing, optimizing, and evaluating the technologies that form the digital education platforms and products. The Systems Architect will possess a strong delivery ethic and ensure technology projects are designed and implemented having thoroughly evaluated options and opportunities for both short and long term, to high quality standards and taking into consideration our technology landscape. Key responsibilities - System Architect: Develop and maintain a comprehensive technical architecture for the digital education platforms, aligning with the vision and goals. Design scalable and flexible systems that can cater to the needs of each product vision and accommodate future growth and technology advancements. Collaborate with product leads, IT teams, 3 rd party vendors and other stakeholders to translate business requirements into technical solutions. Conduct periodic audits and assessments to identify areas for optimization and propose solutions accordingly. Collaborate with compliance and cyber security teams and stay abreast of industry standards and regulations related to data privacy and education, ensuring compliance across all systems. Lead IT processes including presenting at: Technical Forums, IT Design Authority / Architecture Review Boards, IT Change Approval Board / management, IT Service reviews Experience required - Systems Architect: Proven experience as a Systems Architect or a similar role, preferably in the digital education domain or a related industry. Proficiency in designing systems and solution architecture incorporating SaaS, Digital web and apps, email protocols, Cloud infra, Middleware, backend enterprise systems and data platforms. Solid understanding of software development processes and methodologies, cloud computing, and infrastructure. Understanding of EdTech standards LTI, LIS, OneRoster, xAPI, SCORM, cmi5 etc, ideal, or willingness to learn. Proficiency in architectural design patterns, data modelling, system integration and considerations. Ability to collaborate effectively with others to define requirements. Adaptable and flexible working as part of a small team on various aspects of Technology evaluation, definition, sourcing, integrating etc. Experience with educational technologies, Learning Management Systems (LMS), and Student Information Systems (SIS) is advantageous. API / Integrations understanding, definition overseeing implementation for cross platform interoperability. RPA and automation experience connecting legacy systems. Identity management and SSO understanding and integration experience. Understanding of cyber security and global compliance. Experience of considered architecture including functional, non-functional, timelines, commercial considerations and constraints Experience in integrating digital platforms to backend enterprise systems: Salesforce CRM, SuccessFactors HR, Mulesoft, Azure cloud, Azure data platform. Innovation and use of AI tools Excellent communication and collaboration skills to work with both technical and non-technical stakeholders This is a hybrid role - 3 days in the office (London, Victoria) 2 from home.
A bit about the job: Working in the Data, Analytics Platforms (DAP) cloud infrastructure team you will provide technical leadership to the cloud designers across Life, GI and other Aviva business areas. This will include actively maintaining a cloud design community by guiding designers through processes and technical issues, encouraging knowledge sharing and strong collaboration culture across cloud infrastructure in different Aviva business areas, as well as encouraging continuous learning. Maintaining relationships with key stakeholders and relevant authorities to ensure high quality of cloud design documentation and implementation. This will enable Aviva to transform its performance & support its strategic change agenda. Skills and experience we're looking for: • You have AWS architectural experience, preferably supported by AWS certifications. However, opportunity to achieve certification will be provided to the right candidate. • You are a strong communicator with the ability to work across business, IT teams and technical authorities to provide solution options. • You are skilled in reviewing and writing Cloud High Level Designs, Cloud Low Level Designs. • You are comfortable in joining and leading technical sign-off meetings. • Preferably, you have proven experience in integrating various cloud (SaaS and PaaS) solutions as well as on-premises applications. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £65,000 - £75,000 (depending on skills, experience, and qualifications) Bonus opportunity - 10% of annual salary. Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle-to-work We take your wellbeing seriously with lots of support and tools
Mar 29, 2024
Full time
A bit about the job: Working in the Data, Analytics Platforms (DAP) cloud infrastructure team you will provide technical leadership to the cloud designers across Life, GI and other Aviva business areas. This will include actively maintaining a cloud design community by guiding designers through processes and technical issues, encouraging knowledge sharing and strong collaboration culture across cloud infrastructure in different Aviva business areas, as well as encouraging continuous learning. Maintaining relationships with key stakeholders and relevant authorities to ensure high quality of cloud design documentation and implementation. This will enable Aviva to transform its performance & support its strategic change agenda. Skills and experience we're looking for: • You have AWS architectural experience, preferably supported by AWS certifications. However, opportunity to achieve certification will be provided to the right candidate. • You are a strong communicator with the ability to work across business, IT teams and technical authorities to provide solution options. • You are skilled in reviewing and writing Cloud High Level Designs, Cloud Low Level Designs. • You are comfortable in joining and leading technical sign-off meetings. • Preferably, you have proven experience in integrating various cloud (SaaS and PaaS) solutions as well as on-premises applications. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £65,000 - £75,000 (depending on skills, experience, and qualifications) Bonus opportunity - 10% of annual salary. Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle-to-work We take your wellbeing seriously with lots of support and tools
Joining Ogi is a unique opportunity to work within an innovative Welsh business and one of the fastest-growing companies in Wales. You may have known us previously as Spectrum Internet and NSUK - we've rebranded to Ogi; a new name that reflects our commitment to serving Welsh communities. We ve received a multi-million-pound investment and are currently in the thick of our large-scale full-fibre internet deployment across South Wales! We re looking for an IT Systems Support person to join our internal IT Team where you'll be providing day-to-day support for our internal systems, spanning both cloud-based and data centre environments. About you We are looking for a dynamic and ambitious IT Support person who is keen to work on a broad range of IT systems within the business. We d love to speak to people with knowledge of business IT systems, in 1st and potentially 2nd line support roles (or equivalent internal levels). If this sounds like you, read on! You could be working in IT Support, 1st line or on a Help Desk, looking for the next step in your career, or someone more established and looking for a move to something more interesting. If you are interested in new and emerging technologies and would like to expand your skillset while working in a thriving Welsh tech company, this position could be an ideal fit for you. We re not necessarily looking for the finished article. This role is perfect for someone with a great attitude and willingness to learn and grow. Desirable skills are: An understanding of IT/IP infrastructure and networks, LAN & WAN Networking, Routing, Switching & Firewalls Someone who has or is working towards any IT-related degree, ITIL v3/4, or a CompTIA Network +, CCNA or equivalent Microsoft certifications (though this isn't essential for this role). Skills in or working knowledge of Microsoft 365 and Azure Any experience or working knowledge of managing Linux and Windows in virtual environments Knowledge of Vendor / Supplier Management including service reviews Having worked with demanding internal SLA s What you ll be doing You will be working hands-on with a wide range of technologies across a broad range of both infrastructure, cloud and networking, with a focus on end-user support within the business. You ll have responsibility for the day-to-day support of the internal IT systems, including our operational and business solution platforms that support our customer-facing services. A key aspect of this will be the day-to-day management of key IT vendors and service providers, including supporting ticket escalations and change management. The IT Systems Support person's responsibilities will include, but not be limited to: Diagnose and resolve issues with business systems, liaising with the Service Delivery Manager and other technical experts across our teams, as well as third-party vendors and solution providers. Day-to-day support of our operational and business support platforms including monitoring, supporting, change management and escalation in partnership with critical system vendors Assisting with Day-to-day management of company devices (PCs, laptops, tablets, mobiles etc) via our Device management Solution, including inventory management and RMA repair processes Providing technical support to end-users in the use of company systems and solutions Assist with management and maintenance of internal IT systems infrastructure, both on-premises and in the cloud, along with all integrations with third-party systems. Next Steps? Please get in touch for a confidential chat, or to see the full job description. If you don't consider yourself as ticking all of the requirements but you think you'd be a good fit for us feel free to message for a chat too. By applying to this advert you are giving Ogi the authority to hold and process your data in line with our privacy policy, which can be found on our website.
Mar 29, 2024
Full time
Joining Ogi is a unique opportunity to work within an innovative Welsh business and one of the fastest-growing companies in Wales. You may have known us previously as Spectrum Internet and NSUK - we've rebranded to Ogi; a new name that reflects our commitment to serving Welsh communities. We ve received a multi-million-pound investment and are currently in the thick of our large-scale full-fibre internet deployment across South Wales! We re looking for an IT Systems Support person to join our internal IT Team where you'll be providing day-to-day support for our internal systems, spanning both cloud-based and data centre environments. About you We are looking for a dynamic and ambitious IT Support person who is keen to work on a broad range of IT systems within the business. We d love to speak to people with knowledge of business IT systems, in 1st and potentially 2nd line support roles (or equivalent internal levels). If this sounds like you, read on! You could be working in IT Support, 1st line or on a Help Desk, looking for the next step in your career, or someone more established and looking for a move to something more interesting. If you are interested in new and emerging technologies and would like to expand your skillset while working in a thriving Welsh tech company, this position could be an ideal fit for you. We re not necessarily looking for the finished article. This role is perfect for someone with a great attitude and willingness to learn and grow. Desirable skills are: An understanding of IT/IP infrastructure and networks, LAN & WAN Networking, Routing, Switching & Firewalls Someone who has or is working towards any IT-related degree, ITIL v3/4, or a CompTIA Network +, CCNA or equivalent Microsoft certifications (though this isn't essential for this role). Skills in or working knowledge of Microsoft 365 and Azure Any experience or working knowledge of managing Linux and Windows in virtual environments Knowledge of Vendor / Supplier Management including service reviews Having worked with demanding internal SLA s What you ll be doing You will be working hands-on with a wide range of technologies across a broad range of both infrastructure, cloud and networking, with a focus on end-user support within the business. You ll have responsibility for the day-to-day support of the internal IT systems, including our operational and business solution platforms that support our customer-facing services. A key aspect of this will be the day-to-day management of key IT vendors and service providers, including supporting ticket escalations and change management. The IT Systems Support person's responsibilities will include, but not be limited to: Diagnose and resolve issues with business systems, liaising with the Service Delivery Manager and other technical experts across our teams, as well as third-party vendors and solution providers. Day-to-day support of our operational and business support platforms including monitoring, supporting, change management and escalation in partnership with critical system vendors Assisting with Day-to-day management of company devices (PCs, laptops, tablets, mobiles etc) via our Device management Solution, including inventory management and RMA repair processes Providing technical support to end-users in the use of company systems and solutions Assist with management and maintenance of internal IT systems infrastructure, both on-premises and in the cloud, along with all integrations with third-party systems. Next Steps? Please get in touch for a confidential chat, or to see the full job description. If you don't consider yourself as ticking all of the requirements but you think you'd be a good fit for us feel free to message for a chat too. By applying to this advert you are giving Ogi the authority to hold and process your data in line with our privacy policy, which can be found on our website.
Are you a passionate and skilled professional in the field of active radio solutions and backhaul design? This Senior Radio Engineer role is working for a high profile company within telecoms that have a dynamic and inclusive workplace where diversity is celebrated, and talent is nurtured. This permanent position offers a competitive salary and great bonus scheme along with 30 days holiday plus bank holidays. As a Technical/Engineering Authority, you will play a pivotal role in shaping the future of their infrastructure. Your responsibilities will include creating design guidance for design and build suppliers, addressing both existing and emerging demand requirements. You'll be at the forefront of their industry, defining and executing strategies to meet design requirements aligned with customer demands. Key Responsibilities: SME in DAS, small cell and indoor coverage solutions Support in the production and maintenance of general guidance documents to ensure Customers and Suppliers are working to the same standards Support new Backhaul Products introductions and ensure that adequate design guidance is produced to support the Delivery Process Management of the Design Concessions when there are reasonable deviations from the design requirements issued by the company Assessment and management of Design Change Requests submitted by the Customers. Develop and grow strong relationships with design suppliers and customers. Contribute to the organisation's digital transformation initiatives Identify opportunities for leveraging technology and automation to enhance efficiency and productivity Experience needed Extensive knowledge and understanding of the telecoms industry, e.g. who are the UK Mobile Network Operators, Fixed Line and Microwave backhaul technologies (along with the providers/vendors). Good knowledge and understanding of Macro Radio, DAS, Small cell and indoor coverage solutions Good understanding of L2 and L3 backhaul solutions and associated protocols Project People is acting as an Employment Agency in relation to this vacancy.
Mar 29, 2024
Full time
Are you a passionate and skilled professional in the field of active radio solutions and backhaul design? This Senior Radio Engineer role is working for a high profile company within telecoms that have a dynamic and inclusive workplace where diversity is celebrated, and talent is nurtured. This permanent position offers a competitive salary and great bonus scheme along with 30 days holiday plus bank holidays. As a Technical/Engineering Authority, you will play a pivotal role in shaping the future of their infrastructure. Your responsibilities will include creating design guidance for design and build suppliers, addressing both existing and emerging demand requirements. You'll be at the forefront of their industry, defining and executing strategies to meet design requirements aligned with customer demands. Key Responsibilities: SME in DAS, small cell and indoor coverage solutions Support in the production and maintenance of general guidance documents to ensure Customers and Suppliers are working to the same standards Support new Backhaul Products introductions and ensure that adequate design guidance is produced to support the Delivery Process Management of the Design Concessions when there are reasonable deviations from the design requirements issued by the company Assessment and management of Design Change Requests submitted by the Customers. Develop and grow strong relationships with design suppliers and customers. Contribute to the organisation's digital transformation initiatives Identify opportunities for leveraging technology and automation to enhance efficiency and productivity Experience needed Extensive knowledge and understanding of the telecoms industry, e.g. who are the UK Mobile Network Operators, Fixed Line and Microwave backhaul technologies (along with the providers/vendors). Good knowledge and understanding of Macro Radio, DAS, Small cell and indoor coverage solutions Good understanding of L2 and L3 backhaul solutions and associated protocols Project People is acting as an Employment Agency in relation to this vacancy.
Fire Safety Specialist Contract - 6 months Reading/Home MBNL, jointly owned by BT/EE and Three, is a pioneering mobile infrastructure joint venture established in 2007. Committed to delivering best-in-class services to EE and Three's millions of UK customers, MBNL is adapting its fire safety approach in response to evolving risk appetite and new legislation. Responsibilities of the Fire Safety Specialist include: Review draft fire principles for compliance with current legislation. Assess the industry's approach to fire safety to align with broader standards. Develop a practical approach for MBNL to meet fire safety obligations using industry best practices. Conduct a gap analysis between current and planned states, preparing and executing a transition readiness plan. Provide expert guidance on Building Safety Act-related queries for ongoing projects. Develop policies, templates, and standards as needed. Create workflows and RACI for a robust fire safety compliance regime. Conduct training for wider teams as required. The successful Fire Safety Specialist will have: Strong understanding of risk assessment and mitigation in compliance with regulatory authorities. Proven experience in defining and implementing strategies for multi-site/multi-asset estates. Excellent knowledge of UK legislation, including Health and Safety at Work Act 1974, Building Safety Act 2022, Regulatory Reform (Fire & Safety) Order 2005, The Management of Health & Safety at Work Regulations 1999, Construction and Design Management Regulations 2015, and relevant Building Regulations for Telecoms. Collaborative working style with cross-functional abilities. Ability to simplify technical terminology for effective communication. To apply for the Fire Safety Specialist please send your CV to (url removed) Project People is acting as an Employment Business in relation to this vacancy.
Mar 29, 2024
Contractor
Fire Safety Specialist Contract - 6 months Reading/Home MBNL, jointly owned by BT/EE and Three, is a pioneering mobile infrastructure joint venture established in 2007. Committed to delivering best-in-class services to EE and Three's millions of UK customers, MBNL is adapting its fire safety approach in response to evolving risk appetite and new legislation. Responsibilities of the Fire Safety Specialist include: Review draft fire principles for compliance with current legislation. Assess the industry's approach to fire safety to align with broader standards. Develop a practical approach for MBNL to meet fire safety obligations using industry best practices. Conduct a gap analysis between current and planned states, preparing and executing a transition readiness plan. Provide expert guidance on Building Safety Act-related queries for ongoing projects. Develop policies, templates, and standards as needed. Create workflows and RACI for a robust fire safety compliance regime. Conduct training for wider teams as required. The successful Fire Safety Specialist will have: Strong understanding of risk assessment and mitigation in compliance with regulatory authorities. Proven experience in defining and implementing strategies for multi-site/multi-asset estates. Excellent knowledge of UK legislation, including Health and Safety at Work Act 1974, Building Safety Act 2022, Regulatory Reform (Fire & Safety) Order 2005, The Management of Health & Safety at Work Regulations 1999, Construction and Design Management Regulations 2015, and relevant Building Regulations for Telecoms. Collaborative working style with cross-functional abilities. Ability to simplify technical terminology for effective communication. To apply for the Fire Safety Specialist please send your CV to (url removed) Project People is acting as an Employment Business in relation to this vacancy.
As a ServiceNow Service Architect, your mission will be to architect solutions that not only adhere to best practices but also push the boundaries of what's possible with ServiceNow. You will be at the forefront of delivering for the business, rolling out new processes, features, and improvements across various ServiceNow modules such as ITSM, CSM, ITOM, FSM, and Domain Separation. ServiceNow Service Architect - REMOTE (Successful candidates must qualify for security clearance checks) Salary: 80,0000 to 100,000 per annum - plus benefits and healthcare options Location: UK-Wide (REMOTE) Our client is a UK Cloud, Connectivity, Communications, and Cyber Security pioneer, and a trusted technology partner for more than 3000 companies. They are looking for an experienced ServiceNow Service Architect to join their Operational Excellence Team who have a pipeline of exciting projects! This is unique opportunity for an Architect to enhance their digital career. Principal Accountabilities: Strategic Design and Implementation: Lead the overall design of large-scale ServiceNow applications, focusing on creating high-value technical solutions. Oversee the integration of ServiceNow with other platforms, ensuring seamless data flow and system functionality. Develop and maintain system documentation, process flows, and design documents. Platform Enhancement and Management: Evaluate new features with each ServiceNow release, assessing their applicability to our environment. Manage upgrade cycles and implement new functionalities to enhance user experience. Continuously improve ServiceNow capabilities and propose integrations with other tools as needed. Governance and Best Practices: Provide strategic recommendations around technical best practices and industry trends. Define and run architecture governance processes, shaping the architectural strategy to align with business objectives. Maintain a strong focus on ITIL processes and ServiceNow solutions. Team Collaboration and Leadership: Work closely with stakeholders, team members, and clients, offering expert input and guiding junior members. Participate in Design Authority meetings to review and approve technical solutions. Collaborate in process flow analysis and redesign alongside Project Managers. Preferred: Deep knowledge and experience in designing and implementing ServiceNow solutions, particularly in ITSM, CSM, ITOM, FSM, and Domain Separation. Visionary in ServiceNow architecture, with a talent for weaving ITSM, CSM, ITOM, FSM, and Domain Separation into a masterpiece. 1 undergraduate degree or higher in any subject covering Engineering, Mathematics, Computer Science, or Business. ServiceNow Certified System Administrator (CSA) ITIL Foundation ServiceNow Certified Implementation Specialist ITSM (CIS-ITSM) ServiceNow Certified Application Developer (CAD) - advantageous To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact Aaron Perdesi on (phone number removed). 83zero Consulting Limited is a boutique consultancy specialising in Software Development & Agile within the UK. We provide high quality interim and permanent senior IT professionals.
Mar 28, 2024
Full time
As a ServiceNow Service Architect, your mission will be to architect solutions that not only adhere to best practices but also push the boundaries of what's possible with ServiceNow. You will be at the forefront of delivering for the business, rolling out new processes, features, and improvements across various ServiceNow modules such as ITSM, CSM, ITOM, FSM, and Domain Separation. ServiceNow Service Architect - REMOTE (Successful candidates must qualify for security clearance checks) Salary: 80,0000 to 100,000 per annum - plus benefits and healthcare options Location: UK-Wide (REMOTE) Our client is a UK Cloud, Connectivity, Communications, and Cyber Security pioneer, and a trusted technology partner for more than 3000 companies. They are looking for an experienced ServiceNow Service Architect to join their Operational Excellence Team who have a pipeline of exciting projects! This is unique opportunity for an Architect to enhance their digital career. Principal Accountabilities: Strategic Design and Implementation: Lead the overall design of large-scale ServiceNow applications, focusing on creating high-value technical solutions. Oversee the integration of ServiceNow with other platforms, ensuring seamless data flow and system functionality. Develop and maintain system documentation, process flows, and design documents. Platform Enhancement and Management: Evaluate new features with each ServiceNow release, assessing their applicability to our environment. Manage upgrade cycles and implement new functionalities to enhance user experience. Continuously improve ServiceNow capabilities and propose integrations with other tools as needed. Governance and Best Practices: Provide strategic recommendations around technical best practices and industry trends. Define and run architecture governance processes, shaping the architectural strategy to align with business objectives. Maintain a strong focus on ITIL processes and ServiceNow solutions. Team Collaboration and Leadership: Work closely with stakeholders, team members, and clients, offering expert input and guiding junior members. Participate in Design Authority meetings to review and approve technical solutions. Collaborate in process flow analysis and redesign alongside Project Managers. Preferred: Deep knowledge and experience in designing and implementing ServiceNow solutions, particularly in ITSM, CSM, ITOM, FSM, and Domain Separation. Visionary in ServiceNow architecture, with a talent for weaving ITSM, CSM, ITOM, FSM, and Domain Separation into a masterpiece. 1 undergraduate degree or higher in any subject covering Engineering, Mathematics, Computer Science, or Business. ServiceNow Certified System Administrator (CSA) ITIL Foundation ServiceNow Certified Implementation Specialist ITSM (CIS-ITSM) ServiceNow Certified Application Developer (CAD) - advantageous To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact Aaron Perdesi on (phone number removed). 83zero Consulting Limited is a boutique consultancy specialising in Software Development & Agile within the UK. We provide high quality interim and permanent senior IT professionals.
DEERFOOT IT RESOURCES LIMITED
Loughborough, Leicestershire
Software Engineer 35k - 50k p/a + Benefits Office Based in Loughborough Do you have software developer experience, and are you seeking a new job in Loughborough? Our client is looking for a full-time Software Engineer, and the role comes with a salary of up to 50k and excellent benefits. As a Software Engineer, you will cover everything from low-level machine firmware to cloud-based customer tools. To give you an idea of how this flexible role would look and feel, here are some of the things you could expect to do: Author, review and maintain technical documents such as requirements specifications, design/architecture/process documents and test cases Convert product requirements into software requirements and realise these in a timely manner Actively participate in all aspects of development promoting modular, efficient, robust and reliable code Participate in peer reviews and ensure a quality-first approach to design. This position would suit an experienced Software/Firmware Engineer with commercial experience in the full product development lifecycle. the following knowledge and experience are also required: Extensive knowledge of C++ Familiarity with Debian QT and the Linux ecosystem Experience in high-level languages and tools including C# and Azure or similar A relevant degree (e.g. Computer Science, Software Engineering) As a vital member of the team and in return for your expertise, inclusive approach and commitment, you'll receive a salary of 35,000 to 50,000 and the chance to join a passionate and welcoming team. If this full-time Software Engineer job in Loughborough motivates and inspires you, please contact Deerfoot IT Recruitment today. We'd love to help you get your next role. Please note, sponsorship is not available. Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers. Established in 1997, we have over 25 years of experience as IT Recruitment Specialists. We will never send your CV anywhere without your authorisation and only after you have seen the complete details of this opportunity. Deerfoot is acting as an employment agency for permanent hires and an employment business for contingency hires. Each time Deerfoot sends a CV to a recruiting client, we donate 1 to The Born Free Foundation phone number removed . Deerfoot is also climate-positive in partnership with Ecologi. Deerfoot IT Resources Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 28, 2024
Full time
Software Engineer 35k - 50k p/a + Benefits Office Based in Loughborough Do you have software developer experience, and are you seeking a new job in Loughborough? Our client is looking for a full-time Software Engineer, and the role comes with a salary of up to 50k and excellent benefits. As a Software Engineer, you will cover everything from low-level machine firmware to cloud-based customer tools. To give you an idea of how this flexible role would look and feel, here are some of the things you could expect to do: Author, review and maintain technical documents such as requirements specifications, design/architecture/process documents and test cases Convert product requirements into software requirements and realise these in a timely manner Actively participate in all aspects of development promoting modular, efficient, robust and reliable code Participate in peer reviews and ensure a quality-first approach to design. This position would suit an experienced Software/Firmware Engineer with commercial experience in the full product development lifecycle. the following knowledge and experience are also required: Extensive knowledge of C++ Familiarity with Debian QT and the Linux ecosystem Experience in high-level languages and tools including C# and Azure or similar A relevant degree (e.g. Computer Science, Software Engineering) As a vital member of the team and in return for your expertise, inclusive approach and commitment, you'll receive a salary of 35,000 to 50,000 and the chance to join a passionate and welcoming team. If this full-time Software Engineer job in Loughborough motivates and inspires you, please contact Deerfoot IT Recruitment today. We'd love to help you get your next role. Please note, sponsorship is not available. Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers. Established in 1997, we have over 25 years of experience as IT Recruitment Specialists. We will never send your CV anywhere without your authorisation and only after you have seen the complete details of this opportunity. Deerfoot is acting as an employment agency for permanent hires and an employment business for contingency hires. Each time Deerfoot sends a CV to a recruiting client, we donate 1 to The Born Free Foundation phone number removed . Deerfoot is also climate-positive in partnership with Ecologi. Deerfoot IT Resources Ltd is acting as an Employment Agency in relation to this vacancy.
As a ServiceNow Service Architect, your mission will be to architect solutions that not only adhere to best practices but also push the boundaries of what's possible with ServiceNow. You will be at the forefront of delivering for the business, rolling out new processes, features, and improvements across various ServiceNow modules such as ITSM, CSM, ITOM, FSM, and Domain Separation. ServiceNow Service Architect - REMOTE (Successful candidates must qualify for security clearance checks) Salary: 80,0000 to 100,000 per annum - plus benefits and healthcare options Location: UK-Wide (REMOTE) Our client is a UK Cloud, Connectivity, Communications, and Cyber Security pioneer, and a trusted technology partner for more than 3000 companies. They are looking for an experienced ServiceNow Service Architect to join their Operational Excellence Team who have a pipeline of exciting projects! This is unique opportunity for an Architect to enhance their digital career. Principal Accountabilities: Strategic Design and Implementation: Lead the overall design of large-scale ServiceNow applications, focusing on creating high-value technical solutions. Oversee the integration of ServiceNow with other platforms, ensuring seamless data flow and system functionality. Develop and maintain system documentation, process flows, and design documents. Platform Enhancement and Management: Evaluate new features with each ServiceNow release, assessing their applicability to our environment. Manage upgrade cycles and implement new functionalities to enhance user experience. Continuously improve ServiceNow capabilities and propose integrations with other tools as needed. Governance and Best Practices: Provide strategic recommendations around technical best practices and industry trends. Define and run architecture governance processes, shaping the architectural strategy to align with business objectives. Maintain a strong focus on ITIL processes and ServiceNow solutions. Team Collaboration and Leadership: Work closely with stakeholders, team members, and clients, offering expert input and guiding junior members. Participate in Design Authority meetings to review and approve technical solutions. Collaborate in process flow analysis and redesign alongside Project Managers. Preferred: Deep knowledge and experience in designing and implementing ServiceNow solutions, particularly in ITSM, CSM, ITOM, FSM, and Domain Separation. Visionary in ServiceNow architecture, with a talent for weaving ITSM, CSM, ITOM, FSM, and Domain Separation into a masterpiece. 1 undergraduate degree or higher in any subject covering Engineering, Mathematics, Computer Science, or Business. ServiceNow Certified System Administrator (CSA) ITIL Foundation ServiceNow Certified Implementation Specialist ITSM (CIS-ITSM) ServiceNow Certified Application Developer (CAD) - advantageous To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact Aaron Perdesi on (phone number removed). 83zero Consulting Limited is a boutique consultancy specialising in Software Development & Agile within the UK. We provide high quality interim and permanent senior IT professionals.
Mar 28, 2024
Full time
As a ServiceNow Service Architect, your mission will be to architect solutions that not only adhere to best practices but also push the boundaries of what's possible with ServiceNow. You will be at the forefront of delivering for the business, rolling out new processes, features, and improvements across various ServiceNow modules such as ITSM, CSM, ITOM, FSM, and Domain Separation. ServiceNow Service Architect - REMOTE (Successful candidates must qualify for security clearance checks) Salary: 80,0000 to 100,000 per annum - plus benefits and healthcare options Location: UK-Wide (REMOTE) Our client is a UK Cloud, Connectivity, Communications, and Cyber Security pioneer, and a trusted technology partner for more than 3000 companies. They are looking for an experienced ServiceNow Service Architect to join their Operational Excellence Team who have a pipeline of exciting projects! This is unique opportunity for an Architect to enhance their digital career. Principal Accountabilities: Strategic Design and Implementation: Lead the overall design of large-scale ServiceNow applications, focusing on creating high-value technical solutions. Oversee the integration of ServiceNow with other platforms, ensuring seamless data flow and system functionality. Develop and maintain system documentation, process flows, and design documents. Platform Enhancement and Management: Evaluate new features with each ServiceNow release, assessing their applicability to our environment. Manage upgrade cycles and implement new functionalities to enhance user experience. Continuously improve ServiceNow capabilities and propose integrations with other tools as needed. Governance and Best Practices: Provide strategic recommendations around technical best practices and industry trends. Define and run architecture governance processes, shaping the architectural strategy to align with business objectives. Maintain a strong focus on ITIL processes and ServiceNow solutions. Team Collaboration and Leadership: Work closely with stakeholders, team members, and clients, offering expert input and guiding junior members. Participate in Design Authority meetings to review and approve technical solutions. Collaborate in process flow analysis and redesign alongside Project Managers. Preferred: Deep knowledge and experience in designing and implementing ServiceNow solutions, particularly in ITSM, CSM, ITOM, FSM, and Domain Separation. Visionary in ServiceNow architecture, with a talent for weaving ITSM, CSM, ITOM, FSM, and Domain Separation into a masterpiece. 1 undergraduate degree or higher in any subject covering Engineering, Mathematics, Computer Science, or Business. ServiceNow Certified System Administrator (CSA) ITIL Foundation ServiceNow Certified Implementation Specialist ITSM (CIS-ITSM) ServiceNow Certified Application Developer (CAD) - advantageous To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact Aaron Perdesi on (phone number removed). 83zero Consulting Limited is a boutique consultancy specialising in Software Development & Agile within the UK. We provide high quality interim and permanent senior IT professionals.
Willmott Dixon are recruiting for a Senior D365 Developer (CE) to join our Application Services Team. The role is to provide the most senior level of technical leadership and subject matter expertise within the Application Services Team. The Senior D365 Developer will be a Subject Matter Expert across all technical areas within the Application Services Team for software development and shall act as Technical Design Authority to ensure solution compliance to service and technical standards. This is a remote role. Over the last few years we have been making a massive investment in Microsoft Technologies. Our adoption of Azure services is providing an extensive pool of the latest development technologies for our teams. Microsoft Power Platform is creating waves in our business and we are working on a multi-phased programme to move to a Dynamics 365 platform - there are exciting times ahead! If you aspire to work in an environment driven by the below human values and behaviours, Willmott Dixon could be the place for you. Flexible Fun Uncomplicated Genuine and friendly Innovative and keen to improve Responsive to customer needs Our customers are really important to us and we strive to provide our customers with the IT applications that they require to do their jobs successfully. We have an in-house application development team that works closely with the business to understand their requirements and recommends / develops solutions to help the business to address their challenges. The Application Principal will need to have the management skills to coordinate and lead technical teams to achieve technical goals, deal with key stakeholders and offer advice and consultancy in a variety of situations. With this in mind, in addition to the required technical skills for the role, we are looking for people that have exceptional customer facing skills with an ability to explain technical matters in business language to key stakeholders within the business. Within the role you will: Provide the most senior level of technical leadership and subject matter expertise for software development within the Application Services Team. Act as Technical Design Authority to ensure solution compliance to service and technical standards. Motivate and guide the team members to develop comprehensive skills, will lead from the front on continuous improvement and drive best practices. Advise and actively participate in Problem Management, Change Management and other areas within IT and be a key member of technical governance activities for the Application Services Team. Coordinate and lead technical teams to achieve technical goals, including identifying areas for training / learning needs of team members. Deal with key stakeholders and offer advice and consultancy in a variety of situations. Facilitate business requirements, offer the most suited technical solution and lead through to delivery, including supporting on the project documentation. Build and maintain good collaborative working-relationships with stakeholders and end users. Understand customers pain points and provide with solutions as challenges arise. Complete software development for projects and smaller pieces of work to a high standard, including but not limited to Dynamics 365 Customer Engagement. Experience in implementing or supporting Dynamics 365 Customer Engagement required. Skills / knowledge / experience required includes: Experience in implementing or supporting Dynamics 365 Customer Engagement required. Experience in Microsoft enterprise cloud technologies such as Dynamics 365 (in particular, Customer Engagement and Finance & Operations), Office 365, Microsoft Azure. Extensive experience in the Microsoft stack, including but not limited to Power Automate, PowerApps, integrations with Dataverse. Ability to create business processes and custom connectors with Microsoft Power Automate. Experience and knowledge of developing Azure logic apps and functions. Experience in interpreting functional requirements and transforming the business use cases into technical designs and building or supporting the build of applications for end users. Proven track of analysis, design, development, testing and implementation of enterprise scale apps. Experience using .NET, .NET CORE, C# Experience with API or services integrations and a firm understanding of implementing solutions with multiple data sources. Experience working in Agile / Scrum development environment. Good understanding and experience of DevOps practices and tools. Hands on experience with solutions monitoring utilizing app insights, alerting profiles, runbooks. Strong communication. Ability to technically support and lead others. Problem-solving capabilities. Ability to build strong relationships with stakeholders and end users. Management of own workload. Additional Information Willmott Dixon embraces diversity in the workplace and will consider flexible and agile working. We are a disability confident employer. Benefits: In return we reward our people generously with a competitive package that gives you flexible benefits to fit your lifestyle and priorities. This includes but is not limited to, an enhanced pension scheme, full private medical, life assurance, incentive bonus and a car scheme which will make us a market leader in sustainable company travel. You will also benefit from a motoring expenditure allowance (MEA) and everyone can access a new generation of low carbon and electric cars via the Willmott Dixon run car leasing scheme.
Mar 28, 2024
Full time
Willmott Dixon are recruiting for a Senior D365 Developer (CE) to join our Application Services Team. The role is to provide the most senior level of technical leadership and subject matter expertise within the Application Services Team. The Senior D365 Developer will be a Subject Matter Expert across all technical areas within the Application Services Team for software development and shall act as Technical Design Authority to ensure solution compliance to service and technical standards. This is a remote role. Over the last few years we have been making a massive investment in Microsoft Technologies. Our adoption of Azure services is providing an extensive pool of the latest development technologies for our teams. Microsoft Power Platform is creating waves in our business and we are working on a multi-phased programme to move to a Dynamics 365 platform - there are exciting times ahead! If you aspire to work in an environment driven by the below human values and behaviours, Willmott Dixon could be the place for you. Flexible Fun Uncomplicated Genuine and friendly Innovative and keen to improve Responsive to customer needs Our customers are really important to us and we strive to provide our customers with the IT applications that they require to do their jobs successfully. We have an in-house application development team that works closely with the business to understand their requirements and recommends / develops solutions to help the business to address their challenges. The Application Principal will need to have the management skills to coordinate and lead technical teams to achieve technical goals, deal with key stakeholders and offer advice and consultancy in a variety of situations. With this in mind, in addition to the required technical skills for the role, we are looking for people that have exceptional customer facing skills with an ability to explain technical matters in business language to key stakeholders within the business. Within the role you will: Provide the most senior level of technical leadership and subject matter expertise for software development within the Application Services Team. Act as Technical Design Authority to ensure solution compliance to service and technical standards. Motivate and guide the team members to develop comprehensive skills, will lead from the front on continuous improvement and drive best practices. Advise and actively participate in Problem Management, Change Management and other areas within IT and be a key member of technical governance activities for the Application Services Team. Coordinate and lead technical teams to achieve technical goals, including identifying areas for training / learning needs of team members. Deal with key stakeholders and offer advice and consultancy in a variety of situations. Facilitate business requirements, offer the most suited technical solution and lead through to delivery, including supporting on the project documentation. Build and maintain good collaborative working-relationships with stakeholders and end users. Understand customers pain points and provide with solutions as challenges arise. Complete software development for projects and smaller pieces of work to a high standard, including but not limited to Dynamics 365 Customer Engagement. Experience in implementing or supporting Dynamics 365 Customer Engagement required. Skills / knowledge / experience required includes: Experience in implementing or supporting Dynamics 365 Customer Engagement required. Experience in Microsoft enterprise cloud technologies such as Dynamics 365 (in particular, Customer Engagement and Finance & Operations), Office 365, Microsoft Azure. Extensive experience in the Microsoft stack, including but not limited to Power Automate, PowerApps, integrations with Dataverse. Ability to create business processes and custom connectors with Microsoft Power Automate. Experience and knowledge of developing Azure logic apps and functions. Experience in interpreting functional requirements and transforming the business use cases into technical designs and building or supporting the build of applications for end users. Proven track of analysis, design, development, testing and implementation of enterprise scale apps. Experience using .NET, .NET CORE, C# Experience with API or services integrations and a firm understanding of implementing solutions with multiple data sources. Experience working in Agile / Scrum development environment. Good understanding and experience of DevOps practices and tools. Hands on experience with solutions monitoring utilizing app insights, alerting profiles, runbooks. Strong communication. Ability to technically support and lead others. Problem-solving capabilities. Ability to build strong relationships with stakeholders and end users. Management of own workload. Additional Information Willmott Dixon embraces diversity in the workplace and will consider flexible and agile working. We are a disability confident employer. Benefits: In return we reward our people generously with a competitive package that gives you flexible benefits to fit your lifestyle and priorities. This includes but is not limited to, an enhanced pension scheme, full private medical, life assurance, incentive bonus and a car scheme which will make us a market leader in sustainable company travel. You will also benefit from a motoring expenditure allowance (MEA) and everyone can access a new generation of low carbon and electric cars via the Willmott Dixon run car leasing scheme.
Working within a well known Manufacturers this role is an inital contract until 30 June 2024 (outside out of IR35) Its a maximum of 40 hours per week and there could be some occcasional travel inside and outside of the UK. JOB SUMMARY: To design, develop and implement software-based control systems to ensure hybrid products and technologies meet functional and performance requirements. JOB RESPONSIBILITIES: PRINCIPAL DUTIES AND ACCOUNTABILITIES Product Development Conduct analysis of dynamic systems and software requirements and investigate solutions to implement the embedded software Integrate and validate inhouse and third-party SW components Develop software compliance documentation e.g. A-SPICE, IS(phone number removed) Design and implement the embedded software components to meet specifications or change requests Develop test plans to validate control systems and software implementations Perform unit, functional and integration testing of software Support software release for integration into prototype machines and provide associated control system and software documentation Generate calibration to meet functional and performance targets Support functional testing of software on prototype machines Release SW and basic calibrations for both internal and external customers Support investigation into control system and software failures and initiate corrective action Facilitate software reviews and quality analysis meetings Train, mentor and support the software engineers in the team Support project leader and manager during the software audits Support test/commissioning activities at both onsite, offsite and customer locations Support legacy projects and products Liaise with customer for quicker issue resolutions Develop Control Systems in Model Based design and auto code generation Project Management Follow the product/project timing plan and key milestones for SW deliveries Ensure all control systems and software activities follow Tenneco development process and procedures, providing technical evidence and maintaining auditable records required to maintain the Tenneco quality management system Support project and resource managers with information on software development needs to ensure accurate planning and allocation of resources Provide software input at team meetings and reviews Provide customers, suppliers and partners with necessary technical information to support customer projects as required Perform any other duty required by the line manager commensurate with the post JOB REQUIREMENTS: EDUCATION: Bachelors or Masters degree in Electrical or Electronic Engineering EXPERIENCE: Experience in automotive software development, preferably in powertrain/chassis/similar safety-critical domain REQUIREMENTS: Core Competencies - Technologies Motor control algorithm development Optimisation of Calibration parameters Control SW modelling and auto-coding SW and control system development Switched Reluctance Machine AUTOSAR Based Application Software Development Switched Reluctance Machine and associated Control systems High Voltage DC-DC converters Hard real-time operating system SW modelling and auto-coding Model Based System Engineering SW verification and validation: HIL, MIL, SIL, PIL, white-box and black-box testing. LIN, CAN, CAN-FD ECU Calibration, CCP, XCP Low level drivers, boot loaders SW static and dynamic analysis Use of debugger, logic analysers, oscilloscopes etc. Tools Modelling: Matlab, Simulink, Stateflow, TargetLink Hardware: Infineon Tricore Coding and scripting: C Compilers: Tasking AUTOSAR: Vector DaVinci Developer and Configurator, CANdela, ODX Authoring tools Modelling and Auto coding: Matlab, Simulink, StateFlow, Embedded Coder, Simulink Verification and Validation toolbox; Calibration and data logging: Vector CANape, CANalyser SW version management: Bitbucket, GIT, SVN Standards & frameworks: SW Engineering: V Cycle, Agile, UML AUTOSAR v4.0 or above A-SPICE ISO 26262 MISRA C OBD, OBD2, J1979 based diagnostics ASAP2
Mar 28, 2024
Contractor
Working within a well known Manufacturers this role is an inital contract until 30 June 2024 (outside out of IR35) Its a maximum of 40 hours per week and there could be some occcasional travel inside and outside of the UK. JOB SUMMARY: To design, develop and implement software-based control systems to ensure hybrid products and technologies meet functional and performance requirements. JOB RESPONSIBILITIES: PRINCIPAL DUTIES AND ACCOUNTABILITIES Product Development Conduct analysis of dynamic systems and software requirements and investigate solutions to implement the embedded software Integrate and validate inhouse and third-party SW components Develop software compliance documentation e.g. A-SPICE, IS(phone number removed) Design and implement the embedded software components to meet specifications or change requests Develop test plans to validate control systems and software implementations Perform unit, functional and integration testing of software Support software release for integration into prototype machines and provide associated control system and software documentation Generate calibration to meet functional and performance targets Support functional testing of software on prototype machines Release SW and basic calibrations for both internal and external customers Support investigation into control system and software failures and initiate corrective action Facilitate software reviews and quality analysis meetings Train, mentor and support the software engineers in the team Support project leader and manager during the software audits Support test/commissioning activities at both onsite, offsite and customer locations Support legacy projects and products Liaise with customer for quicker issue resolutions Develop Control Systems in Model Based design and auto code generation Project Management Follow the product/project timing plan and key milestones for SW deliveries Ensure all control systems and software activities follow Tenneco development process and procedures, providing technical evidence and maintaining auditable records required to maintain the Tenneco quality management system Support project and resource managers with information on software development needs to ensure accurate planning and allocation of resources Provide software input at team meetings and reviews Provide customers, suppliers and partners with necessary technical information to support customer projects as required Perform any other duty required by the line manager commensurate with the post JOB REQUIREMENTS: EDUCATION: Bachelors or Masters degree in Electrical or Electronic Engineering EXPERIENCE: Experience in automotive software development, preferably in powertrain/chassis/similar safety-critical domain REQUIREMENTS: Core Competencies - Technologies Motor control algorithm development Optimisation of Calibration parameters Control SW modelling and auto-coding SW and control system development Switched Reluctance Machine AUTOSAR Based Application Software Development Switched Reluctance Machine and associated Control systems High Voltage DC-DC converters Hard real-time operating system SW modelling and auto-coding Model Based System Engineering SW verification and validation: HIL, MIL, SIL, PIL, white-box and black-box testing. LIN, CAN, CAN-FD ECU Calibration, CCP, XCP Low level drivers, boot loaders SW static and dynamic analysis Use of debugger, logic analysers, oscilloscopes etc. Tools Modelling: Matlab, Simulink, Stateflow, TargetLink Hardware: Infineon Tricore Coding and scripting: C Compilers: Tasking AUTOSAR: Vector DaVinci Developer and Configurator, CANdela, ODX Authoring tools Modelling and Auto coding: Matlab, Simulink, StateFlow, Embedded Coder, Simulink Verification and Validation toolbox; Calibration and data logging: Vector CANape, CANalyser SW version management: Bitbucket, GIT, SVN Standards & frameworks: SW Engineering: V Cycle, Agile, UML AUTOSAR v4.0 or above A-SPICE ISO 26262 MISRA C OBD, OBD2, J1979 based diagnostics ASAP2
Workday Technical Consultant - 55 to 80K - Remote In this role, you will be part of the HR Change team focusing on implementing Workday, a cloud-based ERP application. If you are a self-driven individual passionate about supporting business transformations and implementing technology solutions, we would like to hear from you! Key Responsibilities Serve as an escalation point for critical Talent/HCM issue resolution. Manage portfolio of projects. Collaborate with varies Technology leads ( Talent, Talent Acquisition, Performance, and HCM) to support change management initiatives. Support process redesign efforts with both technically (Configuration Changes) and functionally by partnering with colleagues to build business process and system connections. Identify and recommend improvements and efficiencies around system processes and programs. Work collaboratively across the GHR teams to understand business strategies, program design initiatives and turn them into clear business requirements. Conduct complex business analysis and gather functional requirements to produce documentation and information on current and future processes & systems. Serve on Agile team(s) to provide subject matter expertise on processes and data sources. Partner with the business to translate requirements into stories, establish priority and assist with UAT to aid in decision making related recruiting solutions. Identify, design, configure, test, implement, execute and maintain system configuration. Demonstrate design options using prototyping. Drive adoption of new technology enhancements to improve capabilities during each release cycle. Build a sustainable operational infrastructure which improves efficiencies, scalability and self-reliance across the talent team to improve the speed, quality and efficiency of decision making. Required: 3 years of workday professional experience A minimum of 2 years of relevant consulting experience A minimum of one complete life cycle ERP implementation (Workday) Ability to travel 25%, on average, based on work requirements and client industries/sectors served Must be legally authorised to work in the UK without the need for employer sponsorship, now or at any time in the future Preferred: Hold active Workday Certifications Demonstrate strong problem-solving and troubleshooting skills with the ability to exercise mature judgement Have professional experience working for a large consulting firm Have hands-on functional experience with business analysis and project management
Mar 28, 2024
Full time
Workday Technical Consultant - 55 to 80K - Remote In this role, you will be part of the HR Change team focusing on implementing Workday, a cloud-based ERP application. If you are a self-driven individual passionate about supporting business transformations and implementing technology solutions, we would like to hear from you! Key Responsibilities Serve as an escalation point for critical Talent/HCM issue resolution. Manage portfolio of projects. Collaborate with varies Technology leads ( Talent, Talent Acquisition, Performance, and HCM) to support change management initiatives. Support process redesign efforts with both technically (Configuration Changes) and functionally by partnering with colleagues to build business process and system connections. Identify and recommend improvements and efficiencies around system processes and programs. Work collaboratively across the GHR teams to understand business strategies, program design initiatives and turn them into clear business requirements. Conduct complex business analysis and gather functional requirements to produce documentation and information on current and future processes & systems. Serve on Agile team(s) to provide subject matter expertise on processes and data sources. Partner with the business to translate requirements into stories, establish priority and assist with UAT to aid in decision making related recruiting solutions. Identify, design, configure, test, implement, execute and maintain system configuration. Demonstrate design options using prototyping. Drive adoption of new technology enhancements to improve capabilities during each release cycle. Build a sustainable operational infrastructure which improves efficiencies, scalability and self-reliance across the talent team to improve the speed, quality and efficiency of decision making. Required: 3 years of workday professional experience A minimum of 2 years of relevant consulting experience A minimum of one complete life cycle ERP implementation (Workday) Ability to travel 25%, on average, based on work requirements and client industries/sectors served Must be legally authorised to work in the UK without the need for employer sponsorship, now or at any time in the future Preferred: Hold active Workday Certifications Demonstrate strong problem-solving and troubleshooting skills with the ability to exercise mature judgement Have professional experience working for a large consulting firm Have hands-on functional experience with business analysis and project management