University of Oxford, Mathematical Institute
Oxford, UK
About the role
We are seeking to appoint to an exciting new Full-Stack Development Lead role on a permanent, full time basis. This is a pivotal post within our established and highly impactful IT Team, which has been designed to ensure that our IT and software development operations run smoothly.
As a senior member of the IT team, you will support service delivery by leading, driving and delivering longer-term technical projects to meet deadlines and by maintaining agreed service levels. This new role builds our IT team’s resilience at a senior technical level; you will report to the Head of IT who, amongst other management duties, acts as the overall IT architect and also leads, drives, and delivers various technical projects. As a senior leader, you will also act as a mentor to more junior team members to assist them in developing existing skills and gaining new ones.
This post presents a great opportunity to take ownership of various projects previously overseen by the Head of IT, which could include: maintenance and further development of the departmental website; redesigning and reimplementing the examinations database; and developing various helper and automation scripts for the maintenance and automation of our IT systems. You can find a full list of potential projects outlined in the job description document.
Although you will be primarily based in central Oxford, the department are open to a hybrid working arrangement at typically two days per week from home.
About you
We are looking for candidates who are able to demonstrate a thorough understanding of the principles and technical processes of full-stack web application development, including substantial development experience with an expert level in at least one of Python, PHP or Ruby on Rails, and substantial frontend development experience (e.g. using JavaScript, CSS, HTML).
You will have an honours degree or equivalent experience, with excellent communication and interpersonal skills, in particular the ability to work very closely with a variety of end users including senior academic and professional services staff, students, visitors and collaborators, and to communicate deeply technical concepts to non-technical audiences. You will be highly self-motivated and enjoy working both independently and as an effective member of a small team, with a light management touch.
We proudly hold a departmental Athena SWAN Silver Award and an institutional Race Equality Charter Bronze Award, which guide our progress towards advancing racial and gender equality. As part of our strategic aim to improve staff equality and diversity, we would particularly welcome applications from BAME candidates, who are currently under-represented in positions of this type within the department.
Application Process
If you wish to speak to someone informally about this post, please contact Dr Waldemar Schlackow (Head of IT) [ mailto:waldemar.schlackow@maths.ox.ac.uk ] or Dr Keith Gillow (Director of IT and Physical Resources) [ mailto:keith.gillow@maths.ox.ac.uk ]. Informal enquiries regarding the application process should be directed to the Recruitment Coordinator (email: vacancies@maths.ox.ac.uk ), quoting vacancy reference 161377.
Applicants should read the job description document before writing their application. You will be required to upload a supporting statement, setting out how you meet the selection criteria, a curriculum vitae and the names and contact details of two referees as part of your online application.
If no suitable applicants are identified at Grade 9, an appointment at Grade 8 (£43,414 - £51,805 per annum) with an appropriate adjustment to the duties may be considered.
Applications for this vacancy are to be made online. To apply for this post and for further details, including the job description and selection criteria, please click on the link below:
https://my.corehr.com/pls/uoxrecruit/erq_jobspec_details_form.jobspec?p_id=161377
Only applications received before 12:00 noon UK time on Wednesday 16th November 2022 can be considered.
Oct 31, 2022
Full time
About the role
We are seeking to appoint to an exciting new Full-Stack Development Lead role on a permanent, full time basis. This is a pivotal post within our established and highly impactful IT Team, which has been designed to ensure that our IT and software development operations run smoothly.
As a senior member of the IT team, you will support service delivery by leading, driving and delivering longer-term technical projects to meet deadlines and by maintaining agreed service levels. This new role builds our IT team’s resilience at a senior technical level; you will report to the Head of IT who, amongst other management duties, acts as the overall IT architect and also leads, drives, and delivers various technical projects. As a senior leader, you will also act as a mentor to more junior team members to assist them in developing existing skills and gaining new ones.
This post presents a great opportunity to take ownership of various projects previously overseen by the Head of IT, which could include: maintenance and further development of the departmental website; redesigning and reimplementing the examinations database; and developing various helper and automation scripts for the maintenance and automation of our IT systems. You can find a full list of potential projects outlined in the job description document.
Although you will be primarily based in central Oxford, the department are open to a hybrid working arrangement at typically two days per week from home.
About you
We are looking for candidates who are able to demonstrate a thorough understanding of the principles and technical processes of full-stack web application development, including substantial development experience with an expert level in at least one of Python, PHP or Ruby on Rails, and substantial frontend development experience (e.g. using JavaScript, CSS, HTML).
You will have an honours degree or equivalent experience, with excellent communication and interpersonal skills, in particular the ability to work very closely with a variety of end users including senior academic and professional services staff, students, visitors and collaborators, and to communicate deeply technical concepts to non-technical audiences. You will be highly self-motivated and enjoy working both independently and as an effective member of a small team, with a light management touch.
We proudly hold a departmental Athena SWAN Silver Award and an institutional Race Equality Charter Bronze Award, which guide our progress towards advancing racial and gender equality. As part of our strategic aim to improve staff equality and diversity, we would particularly welcome applications from BAME candidates, who are currently under-represented in positions of this type within the department.
Application Process
If you wish to speak to someone informally about this post, please contact Dr Waldemar Schlackow (Head of IT) [ mailto:waldemar.schlackow@maths.ox.ac.uk ] or Dr Keith Gillow (Director of IT and Physical Resources) [ mailto:keith.gillow@maths.ox.ac.uk ]. Informal enquiries regarding the application process should be directed to the Recruitment Coordinator (email: vacancies@maths.ox.ac.uk ), quoting vacancy reference 161377.
Applicants should read the job description document before writing their application. You will be required to upload a supporting statement, setting out how you meet the selection criteria, a curriculum vitae and the names and contact details of two referees as part of your online application.
If no suitable applicants are identified at Grade 9, an appointment at Grade 8 (£43,414 - £51,805 per annum) with an appropriate adjustment to the duties may be considered.
Applications for this vacancy are to be made online. To apply for this post and for further details, including the job description and selection criteria, please click on the link below:
https://my.corehr.com/pls/uoxrecruit/erq_jobspec_details_form.jobspec?p_id=161377
Only applications received before 12:00 noon UK time on Wednesday 16th November 2022 can be considered.
Azure Site Reliability Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced Azure Site Reliability Engineer to join a growing team of talented Cloud Engineers providing high level support and project delivery for a large customer base. Please note this is a fully remote role and you must be eligible to gain security clearance (do not need to hold currently). The Role As an Azure Site Reliability Engineer you will support the cloud infrastructure used to deliver cloud hosted managed services to customers. You will have a high customer focus being actively involved in the support and development of the service including: the resolution of support cases, live service monitoring and maintenance, new service provision and continuous improvement projects. You will provide high quality operational and technical support to customers and will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. The Responsibilities Provide L3/L4 analytical incident management and resolution alongside project-based deliverables Contribute to the planning of application / infrastructure releases and configuration changes Resolve support requests from customers by phone, email and online making use of the call logging system Interact with key internal stakeholders and external third-party vendors to troubleshoot and resolve complex problems Provide input to administering and maintaining all production and development environments Create detailed technical and procedural documentation (e.g. architecture, configuration and setup) Design appropriate metrics for reporting on key performance and quality indicators, particularly in terms of in-depth trend analysis Service transition and complete Operational Acceptance (OA) of new customer services Implementation and delivery of Microsoft Azure projects The Requirements Extensive experience of Microsoft Azure and its relevant build, deployment, automation, networking, and security technologies in cloud and hybrid environments. Microsoft Azure certifications: AZ-103/104 - Azure Administrator Good operational experience supporting Microsoft public cloud technologies and services at an enterprise level (multi-tenant) with in-depth knowledge of the following: Azure Active Directory (RBAC and IAM) Azure Networking Azure Storage Azure Monitor and Log Analytics Azure Security Center Demonstrable career operational experience from one of the following areas: Server Infrastructure Engineering (Virtualisation / Windows / Linux). Office / Microsoft 365 Administration. Network Engineering. DevOps (CI/CD, pipelines and Infrastructure as Code) In-depth knowledge of a scripting language (PowerShell, Bash, Azure Cli) Bright attitude and a deep desire to learn Experience with helpdesk IT Service Management Tools (e.g. BMC Remedy / Service Now). If you are looking for an exciting new challenge to join a leading cloud team team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Apr 19, 2024
Full time
Azure Site Reliability Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced Azure Site Reliability Engineer to join a growing team of talented Cloud Engineers providing high level support and project delivery for a large customer base. Please note this is a fully remote role and you must be eligible to gain security clearance (do not need to hold currently). The Role As an Azure Site Reliability Engineer you will support the cloud infrastructure used to deliver cloud hosted managed services to customers. You will have a high customer focus being actively involved in the support and development of the service including: the resolution of support cases, live service monitoring and maintenance, new service provision and continuous improvement projects. You will provide high quality operational and technical support to customers and will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. The Responsibilities Provide L3/L4 analytical incident management and resolution alongside project-based deliverables Contribute to the planning of application / infrastructure releases and configuration changes Resolve support requests from customers by phone, email and online making use of the call logging system Interact with key internal stakeholders and external third-party vendors to troubleshoot and resolve complex problems Provide input to administering and maintaining all production and development environments Create detailed technical and procedural documentation (e.g. architecture, configuration and setup) Design appropriate metrics for reporting on key performance and quality indicators, particularly in terms of in-depth trend analysis Service transition and complete Operational Acceptance (OA) of new customer services Implementation and delivery of Microsoft Azure projects The Requirements Extensive experience of Microsoft Azure and its relevant build, deployment, automation, networking, and security technologies in cloud and hybrid environments. Microsoft Azure certifications: AZ-103/104 - Azure Administrator Good operational experience supporting Microsoft public cloud technologies and services at an enterprise level (multi-tenant) with in-depth knowledge of the following: Azure Active Directory (RBAC and IAM) Azure Networking Azure Storage Azure Monitor and Log Analytics Azure Security Center Demonstrable career operational experience from one of the following areas: Server Infrastructure Engineering (Virtualisation / Windows / Linux). Office / Microsoft 365 Administration. Network Engineering. DevOps (CI/CD, pipelines and Infrastructure as Code) In-depth knowledge of a scripting language (PowerShell, Bash, Azure Cli) Bright attitude and a deep desire to learn Experience with helpdesk IT Service Management Tools (e.g. BMC Remedy / Service Now). If you are looking for an exciting new challenge to join a leading cloud team team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Azure Site Reliability Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced Azure Site Reliability Engineer to join a growing team of talented Cloud Engineers providing high level support and project delivery for a large customer base. Please note this is a fully remote role and you must be eligible to gain security clearance (do not need to hold currently). The Role As an Azure Site Reliability Engineer you will support the cloud infrastructure used to deliver cloud hosted managed services to customers. You will have a high customer focus being actively involved in the support and development of the service including: the resolution of support cases, live service monitoring and maintenance, new service provision and continuous improvement projects. You will provide high quality operational and technical support to customers and will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. The Responsibilities Provide L3/L4 analytical incident management and resolution alongside project-based deliverables Contribute to the planning of application/infrastructure releases and configuration changes Resolve support requests from customers by phone, email and online making use of the call logging system Interact with key internal stakeholders and external third-party vendors to troubleshoot and resolve complex problems Provide input to administering and maintaining all production and development environments Create detailed technical and procedural documentation (eg architecture, configuration and setup) Design appropriate metrics for reporting on key performance and quality indicators, particularly in terms of in-depth trend analysis Service transition and complete Operational Acceptance (OA) of new customer services Implementation and delivery of Microsoft Azure projects The Requirements Extensive experience of Microsoft Azure and its relevant build, deployment, automation, networking, and security technologies in cloud and hybrid environments. Microsoft Azure certifications: AZ-103/104 - Azure Administrator Good operational experience supporting Microsoft public cloud technologies and services at an enterprise level (multi-tenant) with in-depth knowledge of the following: Azure Active Directory (RBAC and IAM) Azure Networking Azure Storage Azure Monitor and Log Analytics Azure Security Center Demonstrable career operational experience from one of the following areas: Server Infrastructure Engineering (Virtualisation/Windows/Linux). Office/Microsoft 365 Administration. Network Engineering. DevOps (CI/CD, pipelines and Infrastructure as Code) In-depth knowledge of a Scripting language (PowerShell, Bash, Azure Cli) Bright attitude and a deep desire to learn Experience with helpdesk IT Service Management Tools (eg BMC Remedy/Service Now). If you are looking for an exciting new challenge to join a leading cloud team team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Apr 19, 2024
Full time
Azure Site Reliability Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced Azure Site Reliability Engineer to join a growing team of talented Cloud Engineers providing high level support and project delivery for a large customer base. Please note this is a fully remote role and you must be eligible to gain security clearance (do not need to hold currently). The Role As an Azure Site Reliability Engineer you will support the cloud infrastructure used to deliver cloud hosted managed services to customers. You will have a high customer focus being actively involved in the support and development of the service including: the resolution of support cases, live service monitoring and maintenance, new service provision and continuous improvement projects. You will provide high quality operational and technical support to customers and will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. The Responsibilities Provide L3/L4 analytical incident management and resolution alongside project-based deliverables Contribute to the planning of application/infrastructure releases and configuration changes Resolve support requests from customers by phone, email and online making use of the call logging system Interact with key internal stakeholders and external third-party vendors to troubleshoot and resolve complex problems Provide input to administering and maintaining all production and development environments Create detailed technical and procedural documentation (eg architecture, configuration and setup) Design appropriate metrics for reporting on key performance and quality indicators, particularly in terms of in-depth trend analysis Service transition and complete Operational Acceptance (OA) of new customer services Implementation and delivery of Microsoft Azure projects The Requirements Extensive experience of Microsoft Azure and its relevant build, deployment, automation, networking, and security technologies in cloud and hybrid environments. Microsoft Azure certifications: AZ-103/104 - Azure Administrator Good operational experience supporting Microsoft public cloud technologies and services at an enterprise level (multi-tenant) with in-depth knowledge of the following: Azure Active Directory (RBAC and IAM) Azure Networking Azure Storage Azure Monitor and Log Analytics Azure Security Center Demonstrable career operational experience from one of the following areas: Server Infrastructure Engineering (Virtualisation/Windows/Linux). Office/Microsoft 365 Administration. Network Engineering. DevOps (CI/CD, pipelines and Infrastructure as Code) In-depth knowledge of a Scripting language (PowerShell, Bash, Azure Cli) Bright attitude and a deep desire to learn Experience with helpdesk IT Service Management Tools (eg BMC Remedy/Service Now). If you are looking for an exciting new challenge to join a leading cloud team team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
IT Manager - Edinburgh (hybrid) Up To 70k Lorien are closely working with an award-winning software provider for the financial services market and are looking to recruit an IT Manager to lead their internal IT department. Their team was established a year ago with the goal of providing top-notch support to their staff. Now, they aim to enhance their in-house expertise with an experienced, hands-on leader. As the head of this crucial team, you'll bring your wealth of experience and advanced technical skills to the table. This role is diverse and demanding, offering an exciting opportunity to be part of their forward-thinking and innovative team. Primary Responsibilities You will be a proactive technical manager with extensive expertise in Windows Hybrid Domain Administration, Microsoft 365, and end-user computing. Additionally, you will lead a team of two IT Support Engineers. Their focus is on building a first-rate infrastructure, so your familiarity with Microsoft standard configurations for Hybrid AD/AAD, as well as modern practices like scripting, automation, and infrastructure-as-code, is crucial. Your role will involve a balanced allocation of time between operational support for their staff and development projects aimed at refining and expanding their IT infrastructure. As they serve clients regulated by the FCA, the security and compliance requirements are stringent. You will be accountable for continually evolving the processes in accordance with policies and ensuring compliance. Skills, Knowledge & Qualifications Required: Strong understanding of Azure, specifically Azure Sentinel, Azure Site Recovery, Azure Networking, Azure Firewall, Azure Active Directory, Azure Virtual Machines. Familiar with managing or mentoring a small IT team. Exposure to working in an IT/EUC support role. Proficiency in Windows system administration, including Active Directory and Windows Server 201x. Scripting expertise in PowerShell/Bash. Experience in ticket management following ITIL practices. Desirable: Familiarity with automation tools like Terraform, Azure DevOps, and Ansible. Knowledge of database administration, specifically MS-SQL. Expertise in internal network design, implementation, and management. Experience in setting up office wired and wireless networks to serve 20-200 users. Past exposure in managing office internet access and secure inter-office communications. Linux administration, particularly CentOS and AlmaLinux. In return for your efforts, our client wants to support and express their appreciation to their staff by offering an excellent benefits package, a couple of fantastic centrally located offices and the chance to work alongside inspiring individuals. This is a great opportunity to join a growing team and be part of a collaborative environment where your expertise will be valued and rewarded. Apply now with your latest CV for immediate consideration. Ind-PC1 Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Apr 19, 2024
Full time
IT Manager - Edinburgh (hybrid) Up To 70k Lorien are closely working with an award-winning software provider for the financial services market and are looking to recruit an IT Manager to lead their internal IT department. Their team was established a year ago with the goal of providing top-notch support to their staff. Now, they aim to enhance their in-house expertise with an experienced, hands-on leader. As the head of this crucial team, you'll bring your wealth of experience and advanced technical skills to the table. This role is diverse and demanding, offering an exciting opportunity to be part of their forward-thinking and innovative team. Primary Responsibilities You will be a proactive technical manager with extensive expertise in Windows Hybrid Domain Administration, Microsoft 365, and end-user computing. Additionally, you will lead a team of two IT Support Engineers. Their focus is on building a first-rate infrastructure, so your familiarity with Microsoft standard configurations for Hybrid AD/AAD, as well as modern practices like scripting, automation, and infrastructure-as-code, is crucial. Your role will involve a balanced allocation of time between operational support for their staff and development projects aimed at refining and expanding their IT infrastructure. As they serve clients regulated by the FCA, the security and compliance requirements are stringent. You will be accountable for continually evolving the processes in accordance with policies and ensuring compliance. Skills, Knowledge & Qualifications Required: Strong understanding of Azure, specifically Azure Sentinel, Azure Site Recovery, Azure Networking, Azure Firewall, Azure Active Directory, Azure Virtual Machines. Familiar with managing or mentoring a small IT team. Exposure to working in an IT/EUC support role. Proficiency in Windows system administration, including Active Directory and Windows Server 201x. Scripting expertise in PowerShell/Bash. Experience in ticket management following ITIL practices. Desirable: Familiarity with automation tools like Terraform, Azure DevOps, and Ansible. Knowledge of database administration, specifically MS-SQL. Expertise in internal network design, implementation, and management. Experience in setting up office wired and wireless networks to serve 20-200 users. Past exposure in managing office internet access and secure inter-office communications. Linux administration, particularly CentOS and AlmaLinux. In return for your efforts, our client wants to support and express their appreciation to their staff by offering an excellent benefits package, a couple of fantastic centrally located offices and the chance to work alongside inspiring individuals. This is a great opportunity to join a growing team and be part of a collaborative environment where your expertise will be valued and rewarded. Apply now with your latest CV for immediate consideration. Ind-PC1 Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The focus of this team is on the experience of the end user who starts out as a prospect and has an interest in purchasing a subscription. The journey continues through possible offers, and then to the purchase journey. The Commerce Product Design Team also cares for the UX of the user who wants to upgrade, downgrade, or wants to cancel their subscription. This role will mentor, conceive, define, design, develop, test, and launch vivid and compelling experiences that are contextually relevant, exceedingly useful, and will drive results. This role will specifically focus on aiding customers with managing their account, consumer checkout journeys and initial account creation. This role reports to the Senior Director, MarTech Tools. The Senior Product Manager, CDP, MarTech, will work at the intersection of product, marketing, data and technology. They will be the expert on the CDP, its integrations and applications, for the Peacock Global Streaming platform. This is a highly cross-functional role that requires someone with both strategic and technological acumen, who is, additionally, a consummate team player. The Senior Manager, CDP, MarTech will be a primary partner for local MarTech Teams This role will also be CDP MarTech, acting as the POC for key stakeholders, driving regular touch bases and fielding questions on roadmap, priorities, and timelines. What You'll Do Subject matter expert on Customer Data Platform, its capabilities, integrations, and limitations Accountable, along with Sr. Director of MarTech Tools, for CDP long-range planning Point of contact for our CDP vendor, leading weekly meetings and fielding any questions as necessary. Contributor to the overall MarTech roadmap, working in partnership with key stakeholders at local and global to ideate and launch new functionalities and feature enhancements, aligned to product OKRs. Driver of SDK updates and product enhancements, in partnership with product and tech teams. Partnering with key stakeholders to identify and document asks. Collaborating with internal teams to provide guidance on data flows and architecture. Documenting architecture and provide executive-level project readouts. Driving product recommendations that assist in execution of cross-program asks Regular check-ins with with local MarTech teams operations leads, fielding any questions related to proprietary functionality. Regular maintenance of product documentation. Development assistance for operational processes related to new feature releases. Bug resolution and mitigation for any platform functionalities experiencing difficulties. Collaboration on platform enhancement requests, assisting in the prioritization of requests with the respective vendor. What You'll Bring 5+ years of experience in digital or acquisition marketing. Experience with customer data platforms i.e. mParticle, Segment Experience with data architecture and customer data modeling Well-versed in the requirements of data ecosystem, CRM, lead generation and marketing automation Expert in product implementation and integration, inclusive of limitations. Experience with BI tools and SQL a plus. Understanding of SDK implementations and server-to-server integrations. Knowledge of data governance regulations a plus. Must have demonstrated experience with analyzing data to make marketing recommendations. Organized with an acute attention to detail and focus on delivering excellence. Flexibility and an ability to work in a fast paced, deadline driven environment. Data-centric, data-driven, systems thinker who uses insights and analysis to guide strategies and make decisions. Self-starter who can work independently, is proactive, resourceful and possesses excellent follow-through. Ability to interface with colleagues from various disciplines including analytics, creative, technical and operations. Exceptional interpersonal, communication, analytical, and project management skills required. Team overview Global Streaming Platform Global Streaming Platform team develop and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal, Peacock, Sky, NOW, SkyShowtime and Showmax. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 19, 2024
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The focus of this team is on the experience of the end user who starts out as a prospect and has an interest in purchasing a subscription. The journey continues through possible offers, and then to the purchase journey. The Commerce Product Design Team also cares for the UX of the user who wants to upgrade, downgrade, or wants to cancel their subscription. This role will mentor, conceive, define, design, develop, test, and launch vivid and compelling experiences that are contextually relevant, exceedingly useful, and will drive results. This role will specifically focus on aiding customers with managing their account, consumer checkout journeys and initial account creation. This role reports to the Senior Director, MarTech Tools. The Senior Product Manager, CDP, MarTech, will work at the intersection of product, marketing, data and technology. They will be the expert on the CDP, its integrations and applications, for the Peacock Global Streaming platform. This is a highly cross-functional role that requires someone with both strategic and technological acumen, who is, additionally, a consummate team player. The Senior Manager, CDP, MarTech will be a primary partner for local MarTech Teams This role will also be CDP MarTech, acting as the POC for key stakeholders, driving regular touch bases and fielding questions on roadmap, priorities, and timelines. What You'll Do Subject matter expert on Customer Data Platform, its capabilities, integrations, and limitations Accountable, along with Sr. Director of MarTech Tools, for CDP long-range planning Point of contact for our CDP vendor, leading weekly meetings and fielding any questions as necessary. Contributor to the overall MarTech roadmap, working in partnership with key stakeholders at local and global to ideate and launch new functionalities and feature enhancements, aligned to product OKRs. Driver of SDK updates and product enhancements, in partnership with product and tech teams. Partnering with key stakeholders to identify and document asks. Collaborating with internal teams to provide guidance on data flows and architecture. Documenting architecture and provide executive-level project readouts. Driving product recommendations that assist in execution of cross-program asks Regular check-ins with with local MarTech teams operations leads, fielding any questions related to proprietary functionality. Regular maintenance of product documentation. Development assistance for operational processes related to new feature releases. Bug resolution and mitigation for any platform functionalities experiencing difficulties. Collaboration on platform enhancement requests, assisting in the prioritization of requests with the respective vendor. What You'll Bring 5+ years of experience in digital or acquisition marketing. Experience with customer data platforms i.e. mParticle, Segment Experience with data architecture and customer data modeling Well-versed in the requirements of data ecosystem, CRM, lead generation and marketing automation Expert in product implementation and integration, inclusive of limitations. Experience with BI tools and SQL a plus. Understanding of SDK implementations and server-to-server integrations. Knowledge of data governance regulations a plus. Must have demonstrated experience with analyzing data to make marketing recommendations. Organized with an acute attention to detail and focus on delivering excellence. Flexibility and an ability to work in a fast paced, deadline driven environment. Data-centric, data-driven, systems thinker who uses insights and analysis to guide strategies and make decisions. Self-starter who can work independently, is proactive, resourceful and possesses excellent follow-through. Ability to interface with colleagues from various disciplines including analytics, creative, technical and operations. Exceptional interpersonal, communication, analytical, and project management skills required. Team overview Global Streaming Platform Global Streaming Platform team develop and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal, Peacock, Sky, NOW, SkyShowtime and Showmax. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Job order - J(Apply online only) - Permanent Full Time Title Senior Infrastructure Engineer (DV Security Clearance) Category Architecture City London, England - London, United Kingdom Job Description Senior Infrastructure Engineer (DV Security Clearance) Position Description Elevate your potential with CGI, a global technology service provider and premier business consultancy recognized by Forbes Magazine as a top 100 employer. Our mission is rooted in evolution, excelling in intricate challenges. Collaborating directly with our clients, we employ innovative technologies to revolutionize, empower, safeguard, and deliver critical mission systems. CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the Worlds Best Employers by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. Secure Innovation is part of CGIs Space, Defence and Intelligence business unit, focused primarily on the delivery of contemporary and innovative technical solutions for the our client's most challenging problems. Our teams work alongside our clients to help them understand how to exploit technologies to maintain competitive advantage. We require an Infrastructure Solutions Architect to work as part of the Consulting Unit, on a diverse set of projects delivering on prem, cloud and niche solutions. Any individual without security clearance is welcome to apply and will always be considered for this or wider opportunities in CGI, where appropriate. Your future duties and responsibilities They will be working on a highly secure cloud project. The role is on an established fast-moving DevSecOps team, on on-prem and multi-cloud infrastructure, using a multitude of technologies including Ansible and Terraform, Ubuntu and Windows, SDN, VPNs, firewalls, VMs, laptops, MFA, AD, monitoring, network performance, resilience and security design, plus some integration scripting and application configuration and management. We are heavily committed to developing our members and will provide excellent learning and development opportunities to ensure that your knowledge and skills keep pace with the evolving technology landscape. We engender a culture of innovation, collaboration and ownership; highly motivated self-starters thrive within our organisation. Although we would like candidates to have all of the mandatory requirements, we would consider high quality individuals who meet most of the criteria. Software and hardware infrastructure design, build, test and manage. Network, OS and application security. Innovative use of modern capabilities: on-prem, remote and cloud. Required qualifications to be successful in this role IP networking experience (LAN, WAN and Internet). Firewalls (physical, virtual and host). Network and OS security. Consultancy, effective communicator & interpersonal skills. Agile DevSecOps. Self-starter / Self-Managed / Self-organising, with remote working. Infrastructure and application monitoring. Desired Competencies: Automation tools such as ansible and Terraform. Linux skills, particularly Ubuntu. Windows skills, particularly Active Directory. Cloud platforms, particularly VPCs and networking. Retail/home hardware and software VPNs and networking. Packet-level tracing and debugging, particularly network performance. Working pattern: due to the secure nature of the work we are operating with a hybrid working policy. We would expect our members to be in their local office as and when required. Some travel to other CGI or client sites might be required (all travel away from your base office is expensed) We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Firewalls Infrastructure architecture IP Networking LAN WAN Reference (phone number removed)
Apr 19, 2024
Full time
Job order - J(Apply online only) - Permanent Full Time Title Senior Infrastructure Engineer (DV Security Clearance) Category Architecture City London, England - London, United Kingdom Job Description Senior Infrastructure Engineer (DV Security Clearance) Position Description Elevate your potential with CGI, a global technology service provider and premier business consultancy recognized by Forbes Magazine as a top 100 employer. Our mission is rooted in evolution, excelling in intricate challenges. Collaborating directly with our clients, we employ innovative technologies to revolutionize, empower, safeguard, and deliver critical mission systems. CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the Worlds Best Employers by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. Secure Innovation is part of CGIs Space, Defence and Intelligence business unit, focused primarily on the delivery of contemporary and innovative technical solutions for the our client's most challenging problems. Our teams work alongside our clients to help them understand how to exploit technologies to maintain competitive advantage. We require an Infrastructure Solutions Architect to work as part of the Consulting Unit, on a diverse set of projects delivering on prem, cloud and niche solutions. Any individual without security clearance is welcome to apply and will always be considered for this or wider opportunities in CGI, where appropriate. Your future duties and responsibilities They will be working on a highly secure cloud project. The role is on an established fast-moving DevSecOps team, on on-prem and multi-cloud infrastructure, using a multitude of technologies including Ansible and Terraform, Ubuntu and Windows, SDN, VPNs, firewalls, VMs, laptops, MFA, AD, monitoring, network performance, resilience and security design, plus some integration scripting and application configuration and management. We are heavily committed to developing our members and will provide excellent learning and development opportunities to ensure that your knowledge and skills keep pace with the evolving technology landscape. We engender a culture of innovation, collaboration and ownership; highly motivated self-starters thrive within our organisation. Although we would like candidates to have all of the mandatory requirements, we would consider high quality individuals who meet most of the criteria. Software and hardware infrastructure design, build, test and manage. Network, OS and application security. Innovative use of modern capabilities: on-prem, remote and cloud. Required qualifications to be successful in this role IP networking experience (LAN, WAN and Internet). Firewalls (physical, virtual and host). Network and OS security. Consultancy, effective communicator & interpersonal skills. Agile DevSecOps. Self-starter / Self-Managed / Self-organising, with remote working. Infrastructure and application monitoring. Desired Competencies: Automation tools such as ansible and Terraform. Linux skills, particularly Ubuntu. Windows skills, particularly Active Directory. Cloud platforms, particularly VPCs and networking. Retail/home hardware and software VPNs and networking. Packet-level tracing and debugging, particularly network performance. Working pattern: due to the secure nature of the work we are operating with a hybrid working policy. We would expect our members to be in their local office as and when required. Some travel to other CGI or client sites might be required (all travel away from your base office is expensed) We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Firewalls Infrastructure architecture IP Networking LAN WAN Reference (phone number removed)
IT Manager Glasgow or Edinburgh - Hybrid Salary: £55,000 - £75,000 DOE Are you ready to lead the charge in revolutionising financial data automation? Our client are seeking a dynamic and experienced Technical IT Manager to join their innovative team. The Company : Our client are at the forefront of transforming financial data management for a wide range of clients, from dynamic FinTech startups to global banking institutions. Their platform simplifies complex data processes, automates critical business operations, and ensures compliance with regulatory standards. Join us in setting the new standard for financial data automation and driving better business outcomes for our diverse portfolio of clients. The Opportunity: As the Technical IT Manager, you will play a pivotal role in leading the internal IT team to deliver exceptional support services to staff. This is an exciting opportunity to leverage your technical expertise and leadership skills to drive innovation and excellence within our organisation. Key Responsibilities: Lead and mentor a team of IT Support Engineers Troubleshoot complex technical issues related to Windows Hybrid Domain, Microsoft 365, and end-user computing Collaborate with cross-functional teams to align IT initiatives with business objectives Develop and maintain automation scripts for AD/AAD management Implement infrastructure-as-code solutions for AD/AAD resource management Ensure strong controls for identity and access management Establish robust asset management protocols Monitor security policies and procedures to ensure compliance across the organization Conduct regular audits and assessments to identify areas for improvement Skills and Expertise Required: Minimum 3 years of experience in Azure, including Azure Active Directory, Virtual Machines, Firewall, Networking, Site Recovery, and Sentinel Minimum 2 years of experience managing or mentoring an IT team Minimum 5 years of experience in IT/EUC support roles Proficiency in Windows system administration (Active Directory & Windows Server) Strong scripting skills (PowerShell/Bash) Experience with ticket management (ITIL) Desirable Skills: Linux administration (CentOS, AlmaLinux) Automation tooling (Terraform, Azure DevOps, Ansible) Database administration (MS-SQL) Internal network design, implementation, and management Experience setting up office networks for 20-200 users Experience managing office internet access and secure communications Why Work for Us: We value our employees and offer a range of benefits to support their well-being and professional growth, including: Generous holiday package Birthday leave Discretionary bonus scheme Pension scheme Income protection Private healthcare Health and well-being activities Flexible/hybrid working options Financial well-being advisors High-street discount codes Access to learning platforms and training courses Fundraising activities and charity events Get in touch with Zoe for more information - (phone number removed), (url removed) or get in touch via LinkedIn.
Apr 19, 2024
Full time
IT Manager Glasgow or Edinburgh - Hybrid Salary: £55,000 - £75,000 DOE Are you ready to lead the charge in revolutionising financial data automation? Our client are seeking a dynamic and experienced Technical IT Manager to join their innovative team. The Company : Our client are at the forefront of transforming financial data management for a wide range of clients, from dynamic FinTech startups to global banking institutions. Their platform simplifies complex data processes, automates critical business operations, and ensures compliance with regulatory standards. Join us in setting the new standard for financial data automation and driving better business outcomes for our diverse portfolio of clients. The Opportunity: As the Technical IT Manager, you will play a pivotal role in leading the internal IT team to deliver exceptional support services to staff. This is an exciting opportunity to leverage your technical expertise and leadership skills to drive innovation and excellence within our organisation. Key Responsibilities: Lead and mentor a team of IT Support Engineers Troubleshoot complex technical issues related to Windows Hybrid Domain, Microsoft 365, and end-user computing Collaborate with cross-functional teams to align IT initiatives with business objectives Develop and maintain automation scripts for AD/AAD management Implement infrastructure-as-code solutions for AD/AAD resource management Ensure strong controls for identity and access management Establish robust asset management protocols Monitor security policies and procedures to ensure compliance across the organization Conduct regular audits and assessments to identify areas for improvement Skills and Expertise Required: Minimum 3 years of experience in Azure, including Azure Active Directory, Virtual Machines, Firewall, Networking, Site Recovery, and Sentinel Minimum 2 years of experience managing or mentoring an IT team Minimum 5 years of experience in IT/EUC support roles Proficiency in Windows system administration (Active Directory & Windows Server) Strong scripting skills (PowerShell/Bash) Experience with ticket management (ITIL) Desirable Skills: Linux administration (CentOS, AlmaLinux) Automation tooling (Terraform, Azure DevOps, Ansible) Database administration (MS-SQL) Internal network design, implementation, and management Experience setting up office networks for 20-200 users Experience managing office internet access and secure communications Why Work for Us: We value our employees and offer a range of benefits to support their well-being and professional growth, including: Generous holiday package Birthday leave Discretionary bonus scheme Pension scheme Income protection Private healthcare Health and well-being activities Flexible/hybrid working options Financial well-being advisors High-street discount codes Access to learning platforms and training courses Fundraising activities and charity events Get in touch with Zoe for more information - (phone number removed), (url removed) or get in touch via LinkedIn.
IT Manager Glasgow or Edinburgh - Hybrid Salary: £55,000 - £75,000 DOE Are you ready to lead the charge in revolutionising financial data automation? Our client are seeking a dynamic and experienced Technical IT Manager to join their innovative team. The Company : Our client are at the forefront of transforming financial data management for a wide range of clients, from dynamic FinTech startups to global banking institutions. Their platform simplifies complex data processes, automates critical business operations, and ensures compliance with regulatory standards. Join us in setting the new standard for financial data automation and driving better business outcomes for our diverse portfolio of clients. The Opportunity: As the Technical IT Manager, you will play a pivotal role in leading the internal IT team to deliver exceptional support services to staff. This is an exciting opportunity to leverage your technical expertise and leadership skills to drive innovation and excellence within our organisation. Key Responsibilities: Lead and mentor a team of IT Support Engineers Troubleshoot complex technical issues related to Windows Hybrid Domain, Microsoft 365, and end-user computing Collaborate with cross-functional teams to align IT initiatives with business objectives Develop and maintain automation scripts for AD/AAD management Implement infrastructure-as-code solutions for AD/AAD resource management Ensure strong controls for identity and access management Establish robust asset management protocols Monitor security policies and procedures to ensure compliance across the organization Conduct regular audits and assessments to identify areas for improvement Skills and Expertise Required: Minimum 3 years of experience in Azure, including Azure Active Directory, Virtual Machines, Firewall, Networking, Site Recovery, and Sentinel Minimum 2 years of experience managing or mentoring an IT team Minimum 5 years of experience in IT/EUC support roles Proficiency in Windows system administration (Active Directory & Windows Server) Strong scripting skills (PowerShell/Bash) Experience with ticket management (ITIL) Desirable Skills: Linux administration (CentOS, AlmaLinux) Automation tooling (Terraform, Azure DevOps, Ansible) Database administration (MS-SQL) Internal network design, implementation, and management Experience setting up office networks for 20-200 users Experience managing office internet access and secure communications Why Work for Us: We value our employees and offer a range of benefits to support their well-being and professional growth, including: Generous holiday package Birthday leave Discretionary bonus scheme Pension scheme Income protection Private healthcare Health and well-being activities Flexible/hybrid working options Financial well-being advisors High-street discount codes Access to learning platforms and training courses Fundraising activities and charity events Get in touch with Zoe for more information - (phone number removed), (url removed) or get in touch via LinkedIn.
Apr 19, 2024
Full time
IT Manager Glasgow or Edinburgh - Hybrid Salary: £55,000 - £75,000 DOE Are you ready to lead the charge in revolutionising financial data automation? Our client are seeking a dynamic and experienced Technical IT Manager to join their innovative team. The Company : Our client are at the forefront of transforming financial data management for a wide range of clients, from dynamic FinTech startups to global banking institutions. Their platform simplifies complex data processes, automates critical business operations, and ensures compliance with regulatory standards. Join us in setting the new standard for financial data automation and driving better business outcomes for our diverse portfolio of clients. The Opportunity: As the Technical IT Manager, you will play a pivotal role in leading the internal IT team to deliver exceptional support services to staff. This is an exciting opportunity to leverage your technical expertise and leadership skills to drive innovation and excellence within our organisation. Key Responsibilities: Lead and mentor a team of IT Support Engineers Troubleshoot complex technical issues related to Windows Hybrid Domain, Microsoft 365, and end-user computing Collaborate with cross-functional teams to align IT initiatives with business objectives Develop and maintain automation scripts for AD/AAD management Implement infrastructure-as-code solutions for AD/AAD resource management Ensure strong controls for identity and access management Establish robust asset management protocols Monitor security policies and procedures to ensure compliance across the organization Conduct regular audits and assessments to identify areas for improvement Skills and Expertise Required: Minimum 3 years of experience in Azure, including Azure Active Directory, Virtual Machines, Firewall, Networking, Site Recovery, and Sentinel Minimum 2 years of experience managing or mentoring an IT team Minimum 5 years of experience in IT/EUC support roles Proficiency in Windows system administration (Active Directory & Windows Server) Strong scripting skills (PowerShell/Bash) Experience with ticket management (ITIL) Desirable Skills: Linux administration (CentOS, AlmaLinux) Automation tooling (Terraform, Azure DevOps, Ansible) Database administration (MS-SQL) Internal network design, implementation, and management Experience setting up office networks for 20-200 users Experience managing office internet access and secure communications Why Work for Us: We value our employees and offer a range of benefits to support their well-being and professional growth, including: Generous holiday package Birthday leave Discretionary bonus scheme Pension scheme Income protection Private healthcare Health and well-being activities Flexible/hybrid working options Financial well-being advisors High-street discount codes Access to learning platforms and training courses Fundraising activities and charity events Get in touch with Zoe for more information - (phone number removed), (url removed) or get in touch via LinkedIn.
Client Director - Digital & Data, Energy & Utilities We are a dynamic consulting firm, focused on delivering change. We make sure our clients succeed in their long-term goals by helping them turn their strategy into action through exceptional delivery and a commitment to establishing a culture of change . Clients like what we do and how we work, and we are looking for passionate and enthusiastic individuals to join our growing Moorhouse team. Our Energy & Utilities team has grown significantly over the past 3 years and we expect this growth to continue. We have identified Digital and Data as a major growth area within the sector and key to delivering Moorhouse's continued growth strategy. In the Energy & Utilities sector, we work with the regulator, distribution networks, central parties (e.g. Smart DCC, Elexon), generators, energy retailers and oil and gas companies to deliver complex transformation. We are looking for someone who has demonstrable experience of leading digital and data-driven transformation across the Energy & Utilities sector and a focus on growing accounts. The objective will be to grow our digital and data footprint in the sector, building and leading a team of experts to help manage our existing engagements and bring in new clients to Moorhouse. It is important that you are able to contribute to sales and business development as well as leading consultant / client delivery teams on key engagements and accounts. In addition, we will expect you to motivate, support and develop junior members of the Moorhouse team and play an active role in supporting the career development of a small group of colleagues. The successful candidate must be able to evidence: 15 + years professional experience, with at least 5 years proven consulting experience in a recognised large/medium size consulting business in the UK being preferable; At least 5 years of working in the energy and utilities sector in a technical capacity; Deep experience and technical specialism within a specific domain - such as solution or enterprise architecture, application delivery, product management or digital strategy. This includes, but is not limited to: Proven experience with design methodologies (e.g. TOGAF, ITIL) and delivery experience using methodologies (e.g., SAFe, Agile, DevOps) Deep experience in working with Cloud Platforms (AWS, GCP or Azure) and relevant accreditations. A strong track record of scoping and delivering digital and data consulting solutions and services; with a strong sales track record and a demonstrable network of relevant relationships; Strong ability to build out technical capability with our growing talented Energy and Utilities sector and Digital and Data Service Line teams to support in successful delivery and employee development; An ability to shape and implement complex business change and digital transformational programmes; A passion for building and nurturing strong relationships, both with clients and colleagues; and Experience of effectively managing and collaborating with senior client stakeholders. Supporting business development and the commercial process involved in extending and expanding client engagements, with a strong sales track record. Strong knowledge in key architecture design principles, including but not limited to, sustainability, ethics or security; Experience of setting digital strategies and defining and implementing operating models ; Experience leading product teams and embedding product-led best practices within these teams; Experience in the creation & delivering of product roadmaps, requirements gathering, overseeing and advising on product delivery and advising on how products can be incrementally improved; and Significant experience in embedding and advising on agile ways of working, DevOps capabilities, UX/UI capabilities & knowledge of development and delivery technologies (such as workflow, analytics and prototyping software) Why Moorhouse? A leading consultancy firm, based in the heart of London, recognised as one of the UK's leading Management Consultants over the last 5 years. We work with diverse clients across a range of industries, ensuring our values as a firm shine through in everything we do. We don't do politics, egos or personal agendas - it consumes too much time and distracts us from being successful together. We pride ourselves in being proactive, collaborative and straightforward team players.We like to move fast as a team and both honesty and integrity are key to this.In return you will be part of a supportive and high-performing team that shares the workload, looks after each other and celebrates success together.You can be assured of an exciting opportunity that will stretch you and equip you with skills, experience and knowledge that can help organisations respond to the turbulence, change and opportunity that will define the future of work. What we can offer you: Cash package of circa £200,000 (comprising of £141,750 base and a combination of personal, company and uncapped sales bonuses that are paid every six months) 25 days annual leave increasing by one day for every full year of service to a maximum of 30 days with the option to buy or sell up to five days of annual leave per year Life Assurance, Family Private Medical Insurance, Group Personal Pension Scheme , Electric Car Scheme and a range of discounted lifestyle and well-being benefits through Perkbox A culture where you will not need to compete with others because of promotion quotas or the typical distribution curves that govern performance management in other organisations. We recognise and reward performance consistently and transparently across the firm so that everyone knows where they stand. Our offices are based near Liverpool Street in London, though we expect you to spend much of our time with clients at their offices. We support flexible and hybrid working. We are committed to embracing diversity and fostering an inclusive environment - one where colleagues feel comfortable and can bring their whole selves to work. It is only in doing so that we can deliver on our purpose to 'develop Extraordinary Leaders'. We recognise the importance of reflecting both our clients and the society in which we live and work and are proud to be an equal opportunities employer. Moorhouse are committed to creating a diverse and inclusive working environment and is proud to be an equal opportunity employer. All qualified applicants will be considered for this opportunity regardless of any diversity characteristic.
Apr 18, 2024
Full time
Client Director - Digital & Data, Energy & Utilities We are a dynamic consulting firm, focused on delivering change. We make sure our clients succeed in their long-term goals by helping them turn their strategy into action through exceptional delivery and a commitment to establishing a culture of change . Clients like what we do and how we work, and we are looking for passionate and enthusiastic individuals to join our growing Moorhouse team. Our Energy & Utilities team has grown significantly over the past 3 years and we expect this growth to continue. We have identified Digital and Data as a major growth area within the sector and key to delivering Moorhouse's continued growth strategy. In the Energy & Utilities sector, we work with the regulator, distribution networks, central parties (e.g. Smart DCC, Elexon), generators, energy retailers and oil and gas companies to deliver complex transformation. We are looking for someone who has demonstrable experience of leading digital and data-driven transformation across the Energy & Utilities sector and a focus on growing accounts. The objective will be to grow our digital and data footprint in the sector, building and leading a team of experts to help manage our existing engagements and bring in new clients to Moorhouse. It is important that you are able to contribute to sales and business development as well as leading consultant / client delivery teams on key engagements and accounts. In addition, we will expect you to motivate, support and develop junior members of the Moorhouse team and play an active role in supporting the career development of a small group of colleagues. The successful candidate must be able to evidence: 15 + years professional experience, with at least 5 years proven consulting experience in a recognised large/medium size consulting business in the UK being preferable; At least 5 years of working in the energy and utilities sector in a technical capacity; Deep experience and technical specialism within a specific domain - such as solution or enterprise architecture, application delivery, product management or digital strategy. This includes, but is not limited to: Proven experience with design methodologies (e.g. TOGAF, ITIL) and delivery experience using methodologies (e.g., SAFe, Agile, DevOps) Deep experience in working with Cloud Platforms (AWS, GCP or Azure) and relevant accreditations. A strong track record of scoping and delivering digital and data consulting solutions and services; with a strong sales track record and a demonstrable network of relevant relationships; Strong ability to build out technical capability with our growing talented Energy and Utilities sector and Digital and Data Service Line teams to support in successful delivery and employee development; An ability to shape and implement complex business change and digital transformational programmes; A passion for building and nurturing strong relationships, both with clients and colleagues; and Experience of effectively managing and collaborating with senior client stakeholders. Supporting business development and the commercial process involved in extending and expanding client engagements, with a strong sales track record. Strong knowledge in key architecture design principles, including but not limited to, sustainability, ethics or security; Experience of setting digital strategies and defining and implementing operating models ; Experience leading product teams and embedding product-led best practices within these teams; Experience in the creation & delivering of product roadmaps, requirements gathering, overseeing and advising on product delivery and advising on how products can be incrementally improved; and Significant experience in embedding and advising on agile ways of working, DevOps capabilities, UX/UI capabilities & knowledge of development and delivery technologies (such as workflow, analytics and prototyping software) Why Moorhouse? A leading consultancy firm, based in the heart of London, recognised as one of the UK's leading Management Consultants over the last 5 years. We work with diverse clients across a range of industries, ensuring our values as a firm shine through in everything we do. We don't do politics, egos or personal agendas - it consumes too much time and distracts us from being successful together. We pride ourselves in being proactive, collaborative and straightforward team players.We like to move fast as a team and both honesty and integrity are key to this.In return you will be part of a supportive and high-performing team that shares the workload, looks after each other and celebrates success together.You can be assured of an exciting opportunity that will stretch you and equip you with skills, experience and knowledge that can help organisations respond to the turbulence, change and opportunity that will define the future of work. What we can offer you: Cash package of circa £200,000 (comprising of £141,750 base and a combination of personal, company and uncapped sales bonuses that are paid every six months) 25 days annual leave increasing by one day for every full year of service to a maximum of 30 days with the option to buy or sell up to five days of annual leave per year Life Assurance, Family Private Medical Insurance, Group Personal Pension Scheme , Electric Car Scheme and a range of discounted lifestyle and well-being benefits through Perkbox A culture where you will not need to compete with others because of promotion quotas or the typical distribution curves that govern performance management in other organisations. We recognise and reward performance consistently and transparently across the firm so that everyone knows where they stand. Our offices are based near Liverpool Street in London, though we expect you to spend much of our time with clients at their offices. We support flexible and hybrid working. We are committed to embracing diversity and fostering an inclusive environment - one where colleagues feel comfortable and can bring their whole selves to work. It is only in doing so that we can deliver on our purpose to 'develop Extraordinary Leaders'. We recognise the importance of reflecting both our clients and the society in which we live and work and are proud to be an equal opportunities employer. Moorhouse are committed to creating a diverse and inclusive working environment and is proud to be an equal opportunity employer. All qualified applicants will be considered for this opportunity regardless of any diversity characteristic.
WE ARE VERITONE Veritone (NASDAQ: VERI) designs human-centered AI solutions. Serving customers in the talent acquisition, media, entertainment and public sector industries, Veritone's software and services empower individuals at the world's largest and most recognizable brands to run more efficiently, accelerate decision making and increase profitability. Veritone's leading enterprise AI platform, aiWARE, orchestrates an ever-growing ecosystem of machine learning models, transforming data sources into actionable intelligence. By blending human expertise with AI technology, Veritone advances human potential to help organizations solve problems and achieve more than ever before, enhancing lives everywhere. To learn more, visit . Veritone Hire Technology is the global leader in providing sophisticated, easy-to-use candidate sourcing tools, which help recruiters improve efficiency, increase return on investment, and reduce the cost of online recruitment spend. We integrate, partner, and work with complimentary tech businesses and job boards to make the recruitment process as simple as possible. WHAT YOU'LL DO Be a part of the Veritone Hire product team, reporting to the product's SVP. Establishes, implements, and communicates the strategic direction of the organization's product division. Leads a team of product managers and collaborates closely with the UX, Analytics, and Engineering teams to deliver on the product vision and roadmap Leads the transformation of Product ideas from preliminary stages into actionable concepts, timelines, and Projects while maintaining serious consideration of the financial implications, marketing needs, and overall objectives of the business Collaborates with executive leadership to develop and meet company goals while supplying expertise and guidance on product-related projects and systems. Identifies, recommends, and implements new processes, technologies, and systems to improve and streamline the Product organization's processes and use of resources and materials. Ensures all prioritization is in line with the Product Vision and Company Objectives Look for improvements in the workflow across the entire Product Lifecycle Defines, measures, and evaluates key metrics related to product performance and provides summaries to executive leadership WHAT YOU'LL NEED 6+ years proven experience as a product manager in a B2B SaaS business; 8+ years in a software environment At least 3 years of managerial experience in leading a Product team in a tech company and liaising with executive leadership Proven experience applying user research and data analysis and translating these into actionable product strategies. Demonstrable experience effectively collaborating with Engineering to deliver product using agile/scrum methodologies A talent for engaging with engineering, you must be able to speak the language of developers. A passion for user experience, with solid instincts around UI and design. Strong organizational and project management skills. Remarkable communication skills. You should be comfortable representing your team and championing projects across the organization and in front of senior leadership, partners, and customers. Experience in working on complex projects with front-end and back-end components- advantage Experience working in an international business with virtual global teams and knowledge of product localization. Prior experience in the HR tech industry or the Recruitment Industry - is advantageous. WHAT WE OFFER A competitive compensation package Equity Grant(s) Employe Stock Purchase Plan (ESPP) Remote first + Hybrid workplace VERI Communities (Affinity Groups) & Belonging Empowerment to build your career journey at Veritone Flexible (Paid) Time Off Benefits Program: medical, dental, vision, and more! Mental health awareness and support An opportunity to be a part of the next big thing in artificial intelligence! OUR CULTURE Loves learning & continuous growth; stays current on marketing trends Can juggle multiple projects, priorities, and deadlines with a positive attitude Comfortable in a fast-paced, small company environment Collaborative and always contributing value Driven to win as a team Remote first workplace Check us out! Veritone is a leading provider of artificial intelligence (AI) technology and solutions. The company's proprietary operating system, aiWARE, orchestrates an expanding ecosystem of machine learning models to transform audio, video and other data sources into actionable intelligence. We love to continuously grow while staying ahead of trends and creating structure in an unstructured world. If you've made it this far and align with our goals, we look forward to reviewing your qualifications! DISCLOSURE Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Should candidates not be normally resident in the UK they must be able to demonstrate their eligibility to work in the UK in accordance with the Asylum and Immigration Act 1999. The successful candidate will be working remote with a hybrid option in the Veritone UK branch located in London.
Apr 18, 2024
Full time
WE ARE VERITONE Veritone (NASDAQ: VERI) designs human-centered AI solutions. Serving customers in the talent acquisition, media, entertainment and public sector industries, Veritone's software and services empower individuals at the world's largest and most recognizable brands to run more efficiently, accelerate decision making and increase profitability. Veritone's leading enterprise AI platform, aiWARE, orchestrates an ever-growing ecosystem of machine learning models, transforming data sources into actionable intelligence. By blending human expertise with AI technology, Veritone advances human potential to help organizations solve problems and achieve more than ever before, enhancing lives everywhere. To learn more, visit . Veritone Hire Technology is the global leader in providing sophisticated, easy-to-use candidate sourcing tools, which help recruiters improve efficiency, increase return on investment, and reduce the cost of online recruitment spend. We integrate, partner, and work with complimentary tech businesses and job boards to make the recruitment process as simple as possible. WHAT YOU'LL DO Be a part of the Veritone Hire product team, reporting to the product's SVP. Establishes, implements, and communicates the strategic direction of the organization's product division. Leads a team of product managers and collaborates closely with the UX, Analytics, and Engineering teams to deliver on the product vision and roadmap Leads the transformation of Product ideas from preliminary stages into actionable concepts, timelines, and Projects while maintaining serious consideration of the financial implications, marketing needs, and overall objectives of the business Collaborates with executive leadership to develop and meet company goals while supplying expertise and guidance on product-related projects and systems. Identifies, recommends, and implements new processes, technologies, and systems to improve and streamline the Product organization's processes and use of resources and materials. Ensures all prioritization is in line with the Product Vision and Company Objectives Look for improvements in the workflow across the entire Product Lifecycle Defines, measures, and evaluates key metrics related to product performance and provides summaries to executive leadership WHAT YOU'LL NEED 6+ years proven experience as a product manager in a B2B SaaS business; 8+ years in a software environment At least 3 years of managerial experience in leading a Product team in a tech company and liaising with executive leadership Proven experience applying user research and data analysis and translating these into actionable product strategies. Demonstrable experience effectively collaborating with Engineering to deliver product using agile/scrum methodologies A talent for engaging with engineering, you must be able to speak the language of developers. A passion for user experience, with solid instincts around UI and design. Strong organizational and project management skills. Remarkable communication skills. You should be comfortable representing your team and championing projects across the organization and in front of senior leadership, partners, and customers. Experience in working on complex projects with front-end and back-end components- advantage Experience working in an international business with virtual global teams and knowledge of product localization. Prior experience in the HR tech industry or the Recruitment Industry - is advantageous. WHAT WE OFFER A competitive compensation package Equity Grant(s) Employe Stock Purchase Plan (ESPP) Remote first + Hybrid workplace VERI Communities (Affinity Groups) & Belonging Empowerment to build your career journey at Veritone Flexible (Paid) Time Off Benefits Program: medical, dental, vision, and more! Mental health awareness and support An opportunity to be a part of the next big thing in artificial intelligence! OUR CULTURE Loves learning & continuous growth; stays current on marketing trends Can juggle multiple projects, priorities, and deadlines with a positive attitude Comfortable in a fast-paced, small company environment Collaborative and always contributing value Driven to win as a team Remote first workplace Check us out! Veritone is a leading provider of artificial intelligence (AI) technology and solutions. The company's proprietary operating system, aiWARE, orchestrates an expanding ecosystem of machine learning models to transform audio, video and other data sources into actionable intelligence. We love to continuously grow while staying ahead of trends and creating structure in an unstructured world. If you've made it this far and align with our goals, we look forward to reviewing your qualifications! DISCLOSURE Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Should candidates not be normally resident in the UK they must be able to demonstrate their eligibility to work in the UK in accordance with the Asylum and Immigration Act 1999. The successful candidate will be working remote with a hybrid option in the Veritone UK branch located in London.
Senior Digital Product Strategist - Senior Role in a Leading Digital Transformation Agency Overview Our client, a successful digital transformation agency renowned for crafting "best in class" digital products, is on the hunt for a Senior Digital Product Strategist. Specialising in commercial-focused strategic advice, innovation, meticulous UX, unique UI, and scalable, reliable engineering, they play a pivotal role in preventing the significant impacts that can arise from digital project challenges. Partnering with household brands and operating in a fully remote environment, this agency offers the chance to engage in varied and fascinating projects that inspire pride and fulfilment. Role Summary This is a senior leadership position within the agency, where you will work closely with the Directors and influence decisions critical to the agency and its clients' success. Your role is crucial in advising clients, understanding their objectives, and leading projects that meet and exceed their expectations. From the initial engagement to the smooth delivery of projects, you will manage changes in requirements and plan future roadmaps. Responsibilities Product Ownership: Assume full responsibility for the ideation, strategy, and success of client products, leading discussions on design and technical topics to define "best in class" results. Client Engagement: Engage directly with clients, taking briefs, performing business analysis, and crafting proposals, ensuring every interaction adds value. Project Management: Oversee the successful delivery of client projects, keeping projects on track and managing scopes effectively. Business Development: Assist in sales and marketing efforts, create compelling case studies, and spot market opportunities. Key Skills Expertise in leading design processes, with a strong focus on tackling UX and feature challenges. A deep understanding of digital project commercial objectives. Ability to facilitate conversations that enhance products, optimizing user experience and organizational ROI. Knowledge of current third-party apps, UI patterns, customer journeys, and essential technical concepts. Skill in planning and estimating digital project costs, encompassing both design and development deliverables. Qualifications Ideally10 years' relevant experience, preferably in a smaller agency or consultancy environment, with a strong background in development, UX design, or product ownership. (or equivalent) Fluent English and outstanding communication skills are required. Application Process Interest in seeing work examples surpasses the need for a CV. Please provide examples of your contributions, including UX planning, user interface designs, and technical project proposals. Apply Now If you are a visionary leader with a passion for digital innovation and seek a role with significant impact, our client offers an unparalleled opportunity. Embrace a position where your creative ideas and leadership skills will drive the future of digital projects.
Apr 17, 2024
Full time
Senior Digital Product Strategist - Senior Role in a Leading Digital Transformation Agency Overview Our client, a successful digital transformation agency renowned for crafting "best in class" digital products, is on the hunt for a Senior Digital Product Strategist. Specialising in commercial-focused strategic advice, innovation, meticulous UX, unique UI, and scalable, reliable engineering, they play a pivotal role in preventing the significant impacts that can arise from digital project challenges. Partnering with household brands and operating in a fully remote environment, this agency offers the chance to engage in varied and fascinating projects that inspire pride and fulfilment. Role Summary This is a senior leadership position within the agency, where you will work closely with the Directors and influence decisions critical to the agency and its clients' success. Your role is crucial in advising clients, understanding their objectives, and leading projects that meet and exceed their expectations. From the initial engagement to the smooth delivery of projects, you will manage changes in requirements and plan future roadmaps. Responsibilities Product Ownership: Assume full responsibility for the ideation, strategy, and success of client products, leading discussions on design and technical topics to define "best in class" results. Client Engagement: Engage directly with clients, taking briefs, performing business analysis, and crafting proposals, ensuring every interaction adds value. Project Management: Oversee the successful delivery of client projects, keeping projects on track and managing scopes effectively. Business Development: Assist in sales and marketing efforts, create compelling case studies, and spot market opportunities. Key Skills Expertise in leading design processes, with a strong focus on tackling UX and feature challenges. A deep understanding of digital project commercial objectives. Ability to facilitate conversations that enhance products, optimizing user experience and organizational ROI. Knowledge of current third-party apps, UI patterns, customer journeys, and essential technical concepts. Skill in planning and estimating digital project costs, encompassing both design and development deliverables. Qualifications Ideally10 years' relevant experience, preferably in a smaller agency or consultancy environment, with a strong background in development, UX design, or product ownership. (or equivalent) Fluent English and outstanding communication skills are required. Application Process Interest in seeing work examples surpasses the need for a CV. Please provide examples of your contributions, including UX planning, user interface designs, and technical project proposals. Apply Now If you are a visionary leader with a passion for digital innovation and seek a role with significant impact, our client offers an unparalleled opportunity. Embrace a position where your creative ideas and leadership skills will drive the future of digital projects.
Director eFX Lead Developer - C++, Java, Python, FX, eFX Low-latency, Trading, Front Office, Linux, Unix, Multithreading, Agile, DevOps, Cloud, AWS I am working with one of the world's leading Investment Banks which is looking for an eFX Lead Developer (Director level) to join their Information Systems Department who provide a complete range of state-of-the-art technology services and infrastructure to the global entities across the bank. In this role, you will be working to develop and maintain an automated trading application. You'll work closely with the Traders and Sales to build a low latency, high-performance eFX electronic trading system including Real Time Pricing, Risk, Price Distribution, Algo execution, and various electronic trading workflows. Embracing a hands-on approach and showcasing creativity in problem-solving and product development. Engaging in the development and support of Front Office Systems. Participating in the evaluation and endorsement of new technologies to enhance the Front Office Development team's value. Extracting, comprehending, and analysing functional requirements directly from the Front Office FX desk. Ensuring delivery aligns with agreed-upon requirements through an agile process, following ISD standards for Documentation, System Testing, User Acceptance testing, and Change Control. Maintaining open communication with technical architects within ISD to leverage reusable software for efficient time-to-market. Providing production support for implemented solutions, and handling incidents, problems, and defects. Cross-training other ISD members for solution support may require shifts or on-call duties beyond regular working hours. Designing, implementing, and delivering complex globally distributed high availability Real Time trading system. Key Skills: OO Language - C++/Java/Python/Rust/C# FX Financial Markets Low-Latency Market Data Multi-Threading No-SQL/SQL Unit Testing/TDD/Automated Testing This is a Full time position, offering a highly competitive salary, a strong benefits package, and a performance-related bonus. You will be required to travel to the office 3 days per week. If you think your skills and experience are a good fit for this position, I'd love to speak with you. Director eFX Lead Developer - C++, Java, Python, FX, eFX Low-latency, Trading, Front Office, Linux, Unix, Multithreading, Agile, DevOps, Cloud, AWS
Apr 17, 2024
Full time
Director eFX Lead Developer - C++, Java, Python, FX, eFX Low-latency, Trading, Front Office, Linux, Unix, Multithreading, Agile, DevOps, Cloud, AWS I am working with one of the world's leading Investment Banks which is looking for an eFX Lead Developer (Director level) to join their Information Systems Department who provide a complete range of state-of-the-art technology services and infrastructure to the global entities across the bank. In this role, you will be working to develop and maintain an automated trading application. You'll work closely with the Traders and Sales to build a low latency, high-performance eFX electronic trading system including Real Time Pricing, Risk, Price Distribution, Algo execution, and various electronic trading workflows. Embracing a hands-on approach and showcasing creativity in problem-solving and product development. Engaging in the development and support of Front Office Systems. Participating in the evaluation and endorsement of new technologies to enhance the Front Office Development team's value. Extracting, comprehending, and analysing functional requirements directly from the Front Office FX desk. Ensuring delivery aligns with agreed-upon requirements through an agile process, following ISD standards for Documentation, System Testing, User Acceptance testing, and Change Control. Maintaining open communication with technical architects within ISD to leverage reusable software for efficient time-to-market. Providing production support for implemented solutions, and handling incidents, problems, and defects. Cross-training other ISD members for solution support may require shifts or on-call duties beyond regular working hours. Designing, implementing, and delivering complex globally distributed high availability Real Time trading system. Key Skills: OO Language - C++/Java/Python/Rust/C# FX Financial Markets Low-Latency Market Data Multi-Threading No-SQL/SQL Unit Testing/TDD/Automated Testing This is a Full time position, offering a highly competitive salary, a strong benefits package, and a performance-related bonus. You will be required to travel to the office 3 days per week. If you think your skills and experience are a good fit for this position, I'd love to speak with you. Director eFX Lead Developer - C++, Java, Python, FX, eFX Low-latency, Trading, Front Office, Linux, Unix, Multithreading, Agile, DevOps, Cloud, AWS
Senior UX Product Owner - Senior Role in a Leading Digital Transformation Agency Overview Our client, a successful digital transformation agency renowned for crafting "best in class" digital products, is on the hunt for a Senior UX Product Owner. Specialising in commercial-focused strategic advice, innovation, meticulous UX, unique UI, and scalable, reliable engineering, they play a pivotal role in preventing the significant impacts that can arise from digital project challenges. Partnering with household brands and operating in a fully remote environment, this agency offers the chance to engage in varied and fascinating projects that inspire pride and fulfilment. Role Summary This is a senior leadership position within the agency, where you will work closely with the Directors and influence decisions critical to the agency and its clients' success. Your role is crucial in advising clients, understanding their objectives, and leading projects that meet and exceed their expectations. From the initial engagement to the smooth delivery of projects, you will manage changes in requirements and plan future roadmaps. Responsibilities Product Ownership: Assume full responsibility for the ideation, strategy, and success of client products, leading discussions on design and technical topics to define "best in class" results. Client Engagement: Engage directly with clients, taking briefs, performing business analysis, and crafting proposals, ensuring every interaction adds value. Project Management: Oversee the successful delivery of client projects, keeping projects on track and managing scopes effectively. Business Development: Assist in sales and marketing efforts, create compelling case studies, and spot market opportunities. Key Skills Expertise in leading design processes, with a strong focus on tackling UX and feature challenges. A deep understanding of digital project commercial objectives. Ability to facilitate conversations that enhance products, optimizing user experience and organizational ROI. Knowledge of current third-party apps, UI patterns, customer journeys, and essential technical concepts. Skill in planning and estimating digital project costs, encompassing both design and development deliverables. Qualifications Ideally10 years' relevant experience, preferably in a smaller agency or consultancy environment, with a strong background in development, UX design, or product ownership. (or equivalent) Fluent English and outstanding communication skills are required. Application Process Interest in seeing work examples surpasses the need for a CV. Please provide examples of your contributions, including UX planning, user interface designs, and technical project proposals. Apply Now If you are a visionary leader with a passion for digital innovation and seek a role with significant impact, our client offers an unparalleled opportunity. Embrace a position where your creative ideas and leadership skills will drive the future of digital projects.
Apr 17, 2024
Full time
Senior UX Product Owner - Senior Role in a Leading Digital Transformation Agency Overview Our client, a successful digital transformation agency renowned for crafting "best in class" digital products, is on the hunt for a Senior UX Product Owner. Specialising in commercial-focused strategic advice, innovation, meticulous UX, unique UI, and scalable, reliable engineering, they play a pivotal role in preventing the significant impacts that can arise from digital project challenges. Partnering with household brands and operating in a fully remote environment, this agency offers the chance to engage in varied and fascinating projects that inspire pride and fulfilment. Role Summary This is a senior leadership position within the agency, where you will work closely with the Directors and influence decisions critical to the agency and its clients' success. Your role is crucial in advising clients, understanding their objectives, and leading projects that meet and exceed their expectations. From the initial engagement to the smooth delivery of projects, you will manage changes in requirements and plan future roadmaps. Responsibilities Product Ownership: Assume full responsibility for the ideation, strategy, and success of client products, leading discussions on design and technical topics to define "best in class" results. Client Engagement: Engage directly with clients, taking briefs, performing business analysis, and crafting proposals, ensuring every interaction adds value. Project Management: Oversee the successful delivery of client projects, keeping projects on track and managing scopes effectively. Business Development: Assist in sales and marketing efforts, create compelling case studies, and spot market opportunities. Key Skills Expertise in leading design processes, with a strong focus on tackling UX and feature challenges. A deep understanding of digital project commercial objectives. Ability to facilitate conversations that enhance products, optimizing user experience and organizational ROI. Knowledge of current third-party apps, UI patterns, customer journeys, and essential technical concepts. Skill in planning and estimating digital project costs, encompassing both design and development deliverables. Qualifications Ideally10 years' relevant experience, preferably in a smaller agency or consultancy environment, with a strong background in development, UX design, or product ownership. (or equivalent) Fluent English and outstanding communication skills are required. Application Process Interest in seeing work examples surpasses the need for a CV. Please provide examples of your contributions, including UX planning, user interface designs, and technical project proposals. Apply Now If you are a visionary leader with a passion for digital innovation and seek a role with significant impact, our client offers an unparalleled opportunity. Embrace a position where your creative ideas and leadership skills will drive the future of digital projects.
Azure Site Reliability Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced Azure Site Reliability Engineer to join a growing team of talented Cloud Engineers providing high level support and project delivery for a large customer base. Please note this is a fully remote role and you must be eligible to gain security clearance (do not need to hold currently). The Role As an Azure Site Reliability Engineer you will support the cloud infrastructure used to deliver cloud hosted managed services to customers. You will have a high customer focus being actively involved in the support and development of the service including: the resolution of support cases, live service monitoring and maintenance, new service provision and continuous improvement projects. You will provide high quality operational and technical support to customers and will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. The Responsibilities Provide L3/L4 analytical incident management and resolution alongside project-based deliverables Contribute to the planning of application / infrastructure releases and configuration changes Resolve support requests from customers by phone, email and online making use of the call logging system Interact with key internal stakeholders and external third-party vendors to troubleshoot and resolve complex problems Provide input to administering and maintaining all production and development environments Create detailed technical and procedural documentation (e.g. architecture, configuration and setup) Design appropriate metrics for reporting on key performance and quality indicators, particularly in terms of in-depth trend analysis Service transition and complete Operational Acceptance (OA) of new customer services Implementation and delivery of Microsoft Azure projects The Requirements Extensive experience of Microsoft Azure and its relevant build, deployment, automation, networking, and security technologies in cloud and hybrid environments. Microsoft Azure certifications: AZ-103/104 - Azure Administrator Good operational experience supporting Microsoft public cloud technologies and services at an enterprise level (multi-tenant) with in-depth knowledge of the following: Azure Active Directory (RBAC and IAM) Azure Networking Azure Storage Azure Monitor and Log Analytics Azure Security Center Demonstrable career operational experience from one of the following areas: Server Infrastructure Engineering (Virtualisation / Windows / Linux). Office / Microsoft 365 Administration. Network Engineering. DevOps (CI/CD, pipelines and Infrastructure as Code) In-depth knowledge of a scripting language (PowerShell, Bash, Azure Cli) Bright attitude and a deep desire to learn Experience with helpdesk IT Service Management Tools (e.g. BMC Remedy / Service Now). If you are looking for an exciting new challenge to join a leading cloud team team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Apr 16, 2024
Full time
Azure Site Reliability Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced Azure Site Reliability Engineer to join a growing team of talented Cloud Engineers providing high level support and project delivery for a large customer base. Please note this is a fully remote role and you must be eligible to gain security clearance (do not need to hold currently). The Role As an Azure Site Reliability Engineer you will support the cloud infrastructure used to deliver cloud hosted managed services to customers. You will have a high customer focus being actively involved in the support and development of the service including: the resolution of support cases, live service monitoring and maintenance, new service provision and continuous improvement projects. You will provide high quality operational and technical support to customers and will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. The Responsibilities Provide L3/L4 analytical incident management and resolution alongside project-based deliverables Contribute to the planning of application / infrastructure releases and configuration changes Resolve support requests from customers by phone, email and online making use of the call logging system Interact with key internal stakeholders and external third-party vendors to troubleshoot and resolve complex problems Provide input to administering and maintaining all production and development environments Create detailed technical and procedural documentation (e.g. architecture, configuration and setup) Design appropriate metrics for reporting on key performance and quality indicators, particularly in terms of in-depth trend analysis Service transition and complete Operational Acceptance (OA) of new customer services Implementation and delivery of Microsoft Azure projects The Requirements Extensive experience of Microsoft Azure and its relevant build, deployment, automation, networking, and security technologies in cloud and hybrid environments. Microsoft Azure certifications: AZ-103/104 - Azure Administrator Good operational experience supporting Microsoft public cloud technologies and services at an enterprise level (multi-tenant) with in-depth knowledge of the following: Azure Active Directory (RBAC and IAM) Azure Networking Azure Storage Azure Monitor and Log Analytics Azure Security Center Demonstrable career operational experience from one of the following areas: Server Infrastructure Engineering (Virtualisation / Windows / Linux). Office / Microsoft 365 Administration. Network Engineering. DevOps (CI/CD, pipelines and Infrastructure as Code) In-depth knowledge of a scripting language (PowerShell, Bash, Azure Cli) Bright attitude and a deep desire to learn Experience with helpdesk IT Service Management Tools (e.g. BMC Remedy / Service Now). If you are looking for an exciting new challenge to join a leading cloud team team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
corporate_fare Google place London, UK bar_chart Director+ Apply Bachelor's degree in Interaction Design, Human Computer Interaction, Industrial Design or equivalent practical experience. 15 years of experience in UX Design or 13 years with an advanced degree. 10 years of experience with product, service, and solution design. 5 years of experience with UX mixed method user research and synthesis. Preferred qualifications: Experience using UX to influence strategic decision making, communicate strategic concepts, and facilitate understanding. Experience translating ambiguous asks and directions into clear user-centric approaches. Experience fostering divergent design thinking and shepherding radical ideas that can truly evolve products. Experience with organizational transformation and design education to foster team growth. Ability to drive impact across multiple cross-product initiatives with a complex group of stakeholders. Excellent communication skills, with the ability to articulate positions to influence and challenge partners with new design thinking. About the job Google's Consumer Shopping UX team is responsible for shaping shopping experiences across a broad set of user touch points including Google's products (e.g., Search, Shopping, Maps, Chrome, and more). Our products are used by people to find, research, and discover the items that meet their needs. This broad ecosystem of products provides Google a unique vantage point and allows us to build delightful experiences that connect users and merchants everywhere throughout their shopping journey. Every day, users turn to Google to help them find and buy products seamlessly from all types of merchants around the globe. We are on a multi-year mission to reinvent how people use Google products in their shopping experiences, from finding the best price and discovering new merchants to researching products and finding a perfect match using our innovative uses of augmented reality, machine learning, vision-based computing, and generative AI. As a Principal Director, you will work as an individual contributor across the portfolio to shape opportunities, define strategic solutions, reframe and accelerate the work of UX teams, and create connections across the Shopping portfolio and with key partners across Google. You'll lead large cross-functional initiatives in order to make Google work better for everyone. People shop on Google more than a billion times a day - and the Commerce team is responsible for building the experiences that serve these users. The mission for Google Commerce is to be an essential part of the shopping journey for consumers - from inspiration to to a simple and secure checkout experience - and the best place for retailers/merchants to connect with consumers. We support and partner with the commerce ecosystem, from large retailers to small local merchants, to give them the tools, technology and scale to thrive in today's digital world. Responsibilities Produce UX strategies across the Shopping UX portfolio, including opportunity identification, cross-product strategy creation, innovative product visions, and cross-portfolio user journeys leveraging macro research synthesis. Own emergent, highly complex, and ambiguous opportunities from inception to a landed proposal. Frame opportunities, potential experience solutions, and drive initiative direction in partnership with research, prototyping, and product peers. Provide consultation for key team-level research, insights, and product strategy to drive quality and cohesion. Set the standard and foster a culture for UX design practice not only as a means to delivering solutions, but as a way of deepening understanding and driving strategic conversations in a complex problem space. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Apr 16, 2024
Full time
corporate_fare Google place London, UK bar_chart Director+ Apply Bachelor's degree in Interaction Design, Human Computer Interaction, Industrial Design or equivalent practical experience. 15 years of experience in UX Design or 13 years with an advanced degree. 10 years of experience with product, service, and solution design. 5 years of experience with UX mixed method user research and synthesis. Preferred qualifications: Experience using UX to influence strategic decision making, communicate strategic concepts, and facilitate understanding. Experience translating ambiguous asks and directions into clear user-centric approaches. Experience fostering divergent design thinking and shepherding radical ideas that can truly evolve products. Experience with organizational transformation and design education to foster team growth. Ability to drive impact across multiple cross-product initiatives with a complex group of stakeholders. Excellent communication skills, with the ability to articulate positions to influence and challenge partners with new design thinking. About the job Google's Consumer Shopping UX team is responsible for shaping shopping experiences across a broad set of user touch points including Google's products (e.g., Search, Shopping, Maps, Chrome, and more). Our products are used by people to find, research, and discover the items that meet their needs. This broad ecosystem of products provides Google a unique vantage point and allows us to build delightful experiences that connect users and merchants everywhere throughout their shopping journey. Every day, users turn to Google to help them find and buy products seamlessly from all types of merchants around the globe. We are on a multi-year mission to reinvent how people use Google products in their shopping experiences, from finding the best price and discovering new merchants to researching products and finding a perfect match using our innovative uses of augmented reality, machine learning, vision-based computing, and generative AI. As a Principal Director, you will work as an individual contributor across the portfolio to shape opportunities, define strategic solutions, reframe and accelerate the work of UX teams, and create connections across the Shopping portfolio and with key partners across Google. You'll lead large cross-functional initiatives in order to make Google work better for everyone. People shop on Google more than a billion times a day - and the Commerce team is responsible for building the experiences that serve these users. The mission for Google Commerce is to be an essential part of the shopping journey for consumers - from inspiration to to a simple and secure checkout experience - and the best place for retailers/merchants to connect with consumers. We support and partner with the commerce ecosystem, from large retailers to small local merchants, to give them the tools, technology and scale to thrive in today's digital world. Responsibilities Produce UX strategies across the Shopping UX portfolio, including opportunity identification, cross-product strategy creation, innovative product visions, and cross-portfolio user journeys leveraging macro research synthesis. Own emergent, highly complex, and ambiguous opportunities from inception to a landed proposal. Frame opportunities, potential experience solutions, and drive initiative direction in partnership with research, prototyping, and product peers. Provide consultation for key team-level research, insights, and product strategy to drive quality and cohesion. Set the standard and foster a culture for UX design practice not only as a means to delivering solutions, but as a way of deepening understanding and driving strategic conversations in a complex problem space. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Jisc is looking for a Software Development Manager - Agile Operations to join our team on a full-time, permanent basis. This role is Hybrid with the flexibility to work from home and at any of our main hubs (London, Bristol, Manchester and Milton Park). In return, you will receive a competitive salary circa £50,000 per annum negotiable depending on experience . About Us: Jisc is the UK higher, further education and skills sectors' not-for-profit organisation for digital services and solutions. We believe education and research improves lives, and technology improves education and research. Our vision is for the UK to be a world leader in technology for education and research and our mission is to power and empower our members with the technology and data they need to succeed. We know that digital technology has the ability to transform the student experience. We have the experience, expertise and know-how to drive that transformation. About the Software Development Manager role: Looking for that next step as an agile leader? Experience in a scrum master role within software development? Love the people aspect of solving complex problems? Then we've got an interesting and varied role to potentially offer you.Help shape our agile operations by providing mentorship, support and leadership to our Scrum masters, whilst delivering valuable initiatives that enable our Software Development Group to continuously improve. The Software Development Group (SDG) at Jisc strives to provide a friendly and fun working environment that prioritises work/life balance and technical excellence. Here, flexible working is the norm - at home, in a café, at one of our hubs, it's your choice. It's a team sport - we work in relaxed, focussed, agile delivery teams, so you can expect to be collaborating with scrum masters, UX designers, product owners, and software developers, all using modern tools and technologies to get things done. We believe in not only building the right thing but building the thing right. Responsibilities as our Software Development Manager: Managing tactical implementation of Jisc's agile and software development strategy, monitoring and reporting progress to our senior leadership team Understanding teams process and technology use and mapping a route to a desired end state, managing the implementation of that change to an agreed timescale with the Head of Agile operations and Director of Software Internal stakeholder management, engaging the directorates and service teams we build software for, with responsibility for maintaining those relationships Direct line management, including performance management, for a range of roles over time including scrum masters, developers, and testers, to meet the changing needs of a growing department Facilitation of cross-team collaboration, and identification of cross-team efficiencies What we're looking for in our Software Development Manager: Experience of people management within an agile software development environment In-depth practical experience of scrum and agile practice with the ability to lead and coach scrum masters Strong knowledge and understanding of agile practices including how, why, when and where to apply them Ability to act independently with effective relationship management skills Proactive and organised, with the ability to self-manage within a changing environment Don't meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can't tick every box but we realise the 'perfect candidate' doesn't exist. So, if you can do most of what we're looking for, go ahead and apply. You may be just the right candidate for this or other roles! Our benefits: Flexible work pattern, which can adapt to suit your schedules and personal commitments 28 days annual leave (plus bank holidays) and an additional three closure days over Christmas A generous pension scheme with above average employer contributions A range of leave options, including parental leave, volunteer leave and even career breaks. A generous budget to attend conferences and in-person training Allocated allowance of up to £250 to equip your home office A company culture which supports and promotes personal learning and development, including access to thousands of courses on LinkedIn Learning Mental health first aid trained staff and supportive environment Financial well-being support Discounts on big-name high-street stores Cycle to work scheme Employee recognition awards and travel loans Additional Flexible benefits include Holiday Buying - Purchase 1-5 days' additional holiday per annum, Healthcare Cashplan, Electric Car Lease Scheme and option to purchase SmartTech If you have the skills and experience, we require for this role and are looking for a new challenge then please click 'apply' today to be forwarded to our online recruitment portal and become our new Software Development Manager. Thank you for your interest in Jisc.
Apr 16, 2024
Full time
Jisc is looking for a Software Development Manager - Agile Operations to join our team on a full-time, permanent basis. This role is Hybrid with the flexibility to work from home and at any of our main hubs (London, Bristol, Manchester and Milton Park). In return, you will receive a competitive salary circa £50,000 per annum negotiable depending on experience . About Us: Jisc is the UK higher, further education and skills sectors' not-for-profit organisation for digital services and solutions. We believe education and research improves lives, and technology improves education and research. Our vision is for the UK to be a world leader in technology for education and research and our mission is to power and empower our members with the technology and data they need to succeed. We know that digital technology has the ability to transform the student experience. We have the experience, expertise and know-how to drive that transformation. About the Software Development Manager role: Looking for that next step as an agile leader? Experience in a scrum master role within software development? Love the people aspect of solving complex problems? Then we've got an interesting and varied role to potentially offer you.Help shape our agile operations by providing mentorship, support and leadership to our Scrum masters, whilst delivering valuable initiatives that enable our Software Development Group to continuously improve. The Software Development Group (SDG) at Jisc strives to provide a friendly and fun working environment that prioritises work/life balance and technical excellence. Here, flexible working is the norm - at home, in a café, at one of our hubs, it's your choice. It's a team sport - we work in relaxed, focussed, agile delivery teams, so you can expect to be collaborating with scrum masters, UX designers, product owners, and software developers, all using modern tools and technologies to get things done. We believe in not only building the right thing but building the thing right. Responsibilities as our Software Development Manager: Managing tactical implementation of Jisc's agile and software development strategy, monitoring and reporting progress to our senior leadership team Understanding teams process and technology use and mapping a route to a desired end state, managing the implementation of that change to an agreed timescale with the Head of Agile operations and Director of Software Internal stakeholder management, engaging the directorates and service teams we build software for, with responsibility for maintaining those relationships Direct line management, including performance management, for a range of roles over time including scrum masters, developers, and testers, to meet the changing needs of a growing department Facilitation of cross-team collaboration, and identification of cross-team efficiencies What we're looking for in our Software Development Manager: Experience of people management within an agile software development environment In-depth practical experience of scrum and agile practice with the ability to lead and coach scrum masters Strong knowledge and understanding of agile practices including how, why, when and where to apply them Ability to act independently with effective relationship management skills Proactive and organised, with the ability to self-manage within a changing environment Don't meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can't tick every box but we realise the 'perfect candidate' doesn't exist. So, if you can do most of what we're looking for, go ahead and apply. You may be just the right candidate for this or other roles! Our benefits: Flexible work pattern, which can adapt to suit your schedules and personal commitments 28 days annual leave (plus bank holidays) and an additional three closure days over Christmas A generous pension scheme with above average employer contributions A range of leave options, including parental leave, volunteer leave and even career breaks. A generous budget to attend conferences and in-person training Allocated allowance of up to £250 to equip your home office A company culture which supports and promotes personal learning and development, including access to thousands of courses on LinkedIn Learning Mental health first aid trained staff and supportive environment Financial well-being support Discounts on big-name high-street stores Cycle to work scheme Employee recognition awards and travel loans Additional Flexible benefits include Holiday Buying - Purchase 1-5 days' additional holiday per annum, Healthcare Cashplan, Electric Car Lease Scheme and option to purchase SmartTech If you have the skills and experience, we require for this role and are looking for a new challenge then please click 'apply' today to be forwarded to our online recruitment portal and become our new Software Development Manager. Thank you for your interest in Jisc.
UR/UX Consultant Location: Based at client locations or working remotely. Salary: Negotiable, DoE, plus company benefits. Could you be Triad's next "Rising Star of the Year?" Our very own UCD Consultant Lucy Harvey was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Glassdoor scores Triad at a whopping 4.6/5. 98% of our staff say they'd recommend Triad to a friend. 100% CEO approval. "From day one, I've felt a sense of support and community working at Triad. The range of projects and flexibility to try different roles means I can forge my own career path with the support of my peers." Triad Group Plc is an IT consultancy company, and we are looking to complement our team with an experienced UX/UR Consultant. This is an exciting time to join Triad, as we embark on the next phase of our journey to becoming the UK's favourite technology company by 2025. Do you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a UX/UR Consultant at Triad, you will play a significant role in our client assignments. You will seek to align multiple perspectives by providing coherent views of how best to build and deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio of successful UX working with IT project teams is essential. Key Responsibilities: Conduct User Research establishing user needs, highlighting pain points and seeking opportunities to improve user experiences. Produce research plans containing appropriate methods to address the research problems. Describe User Personas. Define Customer/User Journeys. Develop wireframes and interactive prototypes - low and high fidelity as required (using tools such as Adobe XD, Axure, and Balsamiq). Conduct user testing and gather feedback. Work with Users, Product Owners, Business Stakeholders, Technical Teams and Business Analysts collaboratively. Create sitemaps and style guides (desirable). Create user-friendly and intuitive user experiences. Actively seeking feedback on designs and encouraging constructive criticism from the stakeholders. Research for, and design of the Information Architecture (desirable). Keep track of industry trends and act as a thought leader in UX for Triad, inside and outside of the company (desirable). Skills and Experience: Strong portfolio of successful UX in IT projects (required) and website designs & build (desirable). Demonstrable experience in User-Centred Design. Experience in conducting research using a variety of methods. Experience and understanding of using Agile frameworks to deliver IT solutions. Experience in conducting usability testing and feeding back insights to the project. HTML, CSS and JavaScript (desirable). GDS (Government Digital Service) experience (desirable). Experience in designing systems for users with digital accessibility needs (including an understanding of WCAG2). Working for Triad Triad defines, designs and delivers digital solutions. We work with customers to understand their business and technology challenges. Our award-winning 30-year track record of success spans the public, private and third sectors. As part of our team, you will work in a consultative way in partnership with clients, ensuring that clients' needs are met, and projects are a success. Tell me more about Triad Whether it is advice and guidance, project and product delivery, or additional capacity and expertise, we pride ourselves in the service we deliver to our clients and how we understand their business and technology challenges. We have a flat management structure and avoid unnecessary hierarchy. Our team culture provides autonomy and helps facilitate a creative and innovative environment to help us solve complex problems. The enthusiasm we see across our project teams demonstrates our collective desire to exceed expectations. What you will get: 25 days annual leave, excluding bank holidays. Matched pension contributions of 5%. Free private health care and medical cover with Bupa (taxable as a benefit). PerkBox membership. Gym membership (up to 40 per month towards membership) plus free membership at Lakeshore Fitness in Milton Keynes. Cycle-to-work scheme. Free health and wellbeing services (AIG Smart Health and Canada Life WeCare). Triad's commitment to you As a growing company, we know that it is our people that fuel our success. So, we are always here to help you grow your skillset. We are an inclusive and successful team, ambitious for our company and all employees. Our working environment is one of mutual respect and free from discrimination. Creative free-thinking is encouraged, and your development is always our priority. As part of the Triad team, you will get many opportunities to learn and develop your skills. We understand that we all need to keep ourselves up to date with the latest skillset and technology, so we offer continuous training and development, whether this is specific Microsoft Certifications, learning a new programming language or simple online self-training. You will be given time throughout the year to dedicate to training and growth. Triad invests year on year in our consultants' training, this is tailored per consultant based on their training and personal development needs. Triad is committed to the development of our consultants, and with this in mind, Triad has recently introduced Udemy Business across the whole organisation! You will have 24/7 access to thousands of top-rated courses, from coding to presentation skills to AWS, marketing, yoga, and more. What do our colleagues have to say? Please see for yourself on Glass Door and our "Day in the Life" videos at the top of our Jobs Page Our selection process After applying for the role, our in-house talent team will make direct contact with you to introduce Triad, discuss the role, and gather some basic information from you. If you satisfy the requirements for the role and are keen to proceed, we submit your application and CV for review. If shortlisted, we will invite you for an interview with our Head of BA & UX. This will include a career review, explore mutual cultural fit, and give you an opportunity to ask questions. Successful applicants will then be called for a workshop and interview session with two of our principal consultants, for which a candidate pack will be provided beforehand. This is divided into two segments, a 1-hour workshop and a 40-minute traditional Q&A session, and a further opportunity for you to ask questions. Occasionally there will be a final stage interview with our Client Services Director. We expect to be interviewing and progressing candidates through to the offer stage within 2-3 weeks of the initial conversation. Interested? Please contact Ryan Jordan for the full job description or submit your application now. Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident employer.
Apr 16, 2024
Full time
UR/UX Consultant Location: Based at client locations or working remotely. Salary: Negotiable, DoE, plus company benefits. Could you be Triad's next "Rising Star of the Year?" Our very own UCD Consultant Lucy Harvey was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Glassdoor scores Triad at a whopping 4.6/5. 98% of our staff say they'd recommend Triad to a friend. 100% CEO approval. "From day one, I've felt a sense of support and community working at Triad. The range of projects and flexibility to try different roles means I can forge my own career path with the support of my peers." Triad Group Plc is an IT consultancy company, and we are looking to complement our team with an experienced UX/UR Consultant. This is an exciting time to join Triad, as we embark on the next phase of our journey to becoming the UK's favourite technology company by 2025. Do you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a UX/UR Consultant at Triad, you will play a significant role in our client assignments. You will seek to align multiple perspectives by providing coherent views of how best to build and deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio of successful UX working with IT project teams is essential. Key Responsibilities: Conduct User Research establishing user needs, highlighting pain points and seeking opportunities to improve user experiences. Produce research plans containing appropriate methods to address the research problems. Describe User Personas. Define Customer/User Journeys. Develop wireframes and interactive prototypes - low and high fidelity as required (using tools such as Adobe XD, Axure, and Balsamiq). Conduct user testing and gather feedback. Work with Users, Product Owners, Business Stakeholders, Technical Teams and Business Analysts collaboratively. Create sitemaps and style guides (desirable). Create user-friendly and intuitive user experiences. Actively seeking feedback on designs and encouraging constructive criticism from the stakeholders. Research for, and design of the Information Architecture (desirable). Keep track of industry trends and act as a thought leader in UX for Triad, inside and outside of the company (desirable). Skills and Experience: Strong portfolio of successful UX in IT projects (required) and website designs & build (desirable). Demonstrable experience in User-Centred Design. Experience in conducting research using a variety of methods. Experience and understanding of using Agile frameworks to deliver IT solutions. Experience in conducting usability testing and feeding back insights to the project. HTML, CSS and JavaScript (desirable). GDS (Government Digital Service) experience (desirable). Experience in designing systems for users with digital accessibility needs (including an understanding of WCAG2). Working for Triad Triad defines, designs and delivers digital solutions. We work with customers to understand their business and technology challenges. Our award-winning 30-year track record of success spans the public, private and third sectors. As part of our team, you will work in a consultative way in partnership with clients, ensuring that clients' needs are met, and projects are a success. Tell me more about Triad Whether it is advice and guidance, project and product delivery, or additional capacity and expertise, we pride ourselves in the service we deliver to our clients and how we understand their business and technology challenges. We have a flat management structure and avoid unnecessary hierarchy. Our team culture provides autonomy and helps facilitate a creative and innovative environment to help us solve complex problems. The enthusiasm we see across our project teams demonstrates our collective desire to exceed expectations. What you will get: 25 days annual leave, excluding bank holidays. Matched pension contributions of 5%. Free private health care and medical cover with Bupa (taxable as a benefit). PerkBox membership. Gym membership (up to 40 per month towards membership) plus free membership at Lakeshore Fitness in Milton Keynes. Cycle-to-work scheme. Free health and wellbeing services (AIG Smart Health and Canada Life WeCare). Triad's commitment to you As a growing company, we know that it is our people that fuel our success. So, we are always here to help you grow your skillset. We are an inclusive and successful team, ambitious for our company and all employees. Our working environment is one of mutual respect and free from discrimination. Creative free-thinking is encouraged, and your development is always our priority. As part of the Triad team, you will get many opportunities to learn and develop your skills. We understand that we all need to keep ourselves up to date with the latest skillset and technology, so we offer continuous training and development, whether this is specific Microsoft Certifications, learning a new programming language or simple online self-training. You will be given time throughout the year to dedicate to training and growth. Triad invests year on year in our consultants' training, this is tailored per consultant based on their training and personal development needs. Triad is committed to the development of our consultants, and with this in mind, Triad has recently introduced Udemy Business across the whole organisation! You will have 24/7 access to thousands of top-rated courses, from coding to presentation skills to AWS, marketing, yoga, and more. What do our colleagues have to say? Please see for yourself on Glass Door and our "Day in the Life" videos at the top of our Jobs Page Our selection process After applying for the role, our in-house talent team will make direct contact with you to introduce Triad, discuss the role, and gather some basic information from you. If you satisfy the requirements for the role and are keen to proceed, we submit your application and CV for review. If shortlisted, we will invite you for an interview with our Head of BA & UX. This will include a career review, explore mutual cultural fit, and give you an opportunity to ask questions. Successful applicants will then be called for a workshop and interview session with two of our principal consultants, for which a candidate pack will be provided beforehand. This is divided into two segments, a 1-hour workshop and a 40-minute traditional Q&A session, and a further opportunity for you to ask questions. Occasionally there will be a final stage interview with our Client Services Director. We expect to be interviewing and progressing candidates through to the offer stage within 2-3 weeks of the initial conversation. Interested? Please contact Ryan Jordan for the full job description or submit your application now. Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident employer.
At CV-Library we have a clear vision, we want to help the world to work by matching job seekers and businesses on the global platform they need to succeed. Our mission is also clear for all our team, we help people find jobs and develop their careers and we help businesses find the talent they need to succeed. This also applies to our own businesses within the CV-Library group too! We ensure that every piece of work we do at CV-Library ensures we can achieve this, it makes us who we are! We have a fun and vibrant culture where results are expected, recognised, and rewarded. Our people make us who we are, we also happen to be a very talented bunch! Your role in our Mission: As a hands-on Director of Product Design, you'll lead and grow a team of talented Product Designers who work across our portfolio of platform and customer product experiences. You'll set the strategy and design standards; create order out of uncertainty. You will encourage the team and the wider organisation to join you in your pursuit of uncompromising product quality through coaching, mentoring and strong communication - becoming the face and voice of User Experience Design for CV Library. Your work will touch millions of end-users. Lead, grow and encourage an impactful team to deliver market leading product design solutions. Develop and drive adoption of design standards, compelling user experience vision, strategy and success metrics. Collaborate and foster positive relationships with product, engineering and go-to-market teams to ensure design continuity across the business. Be a role model and mentor for outstanding visual and interaction design practice and a champion for design thinking. Use both qualitative and quantitative data and insight to drive design solutions. Lead and facilitate idea generation and evaluation with partners, and mentor others in doing so. Guide the design of components and patterns; drive optimisations for flexibility, re-use/scale, usability, performance, brand distinction and visual appeal. Develop persuasive communication materials and storytelling techniques that establish and build understanding, confidence and long term trust. Make effective use of design feedback and guide others on the best approaches for clear, concise, useable and organised communication Requirements 8+ years experience in Product Design, with 2+ years in a Head of Design or Design leadership position in a high growth B2B or B2C business. A proven background in delivering world class business or consumer facing products with a portfolio of UX-focused work samples for web and mobile applications. Experience building and managing product design teams with the ability to balance leadership and hands-on requirements, leading by example throughout the product design and development lifecycle. You relentlessly strive for better' and are comfortable introducing new ways of working, identifying industry and market trends and best practice to enable development of outstanding user-centric products. A history of successful collaboration with technical and commercial partners. Strong core visual and interaction design skills with a focus on prototyping, front-end presentation technology, and user-centered design methods. Solid understanding of accessible design.
Apr 16, 2024
Full time
At CV-Library we have a clear vision, we want to help the world to work by matching job seekers and businesses on the global platform they need to succeed. Our mission is also clear for all our team, we help people find jobs and develop their careers and we help businesses find the talent they need to succeed. This also applies to our own businesses within the CV-Library group too! We ensure that every piece of work we do at CV-Library ensures we can achieve this, it makes us who we are! We have a fun and vibrant culture where results are expected, recognised, and rewarded. Our people make us who we are, we also happen to be a very talented bunch! Your role in our Mission: As a hands-on Director of Product Design, you'll lead and grow a team of talented Product Designers who work across our portfolio of platform and customer product experiences. You'll set the strategy and design standards; create order out of uncertainty. You will encourage the team and the wider organisation to join you in your pursuit of uncompromising product quality through coaching, mentoring and strong communication - becoming the face and voice of User Experience Design for CV Library. Your work will touch millions of end-users. Lead, grow and encourage an impactful team to deliver market leading product design solutions. Develop and drive adoption of design standards, compelling user experience vision, strategy and success metrics. Collaborate and foster positive relationships with product, engineering and go-to-market teams to ensure design continuity across the business. Be a role model and mentor for outstanding visual and interaction design practice and a champion for design thinking. Use both qualitative and quantitative data and insight to drive design solutions. Lead and facilitate idea generation and evaluation with partners, and mentor others in doing so. Guide the design of components and patterns; drive optimisations for flexibility, re-use/scale, usability, performance, brand distinction and visual appeal. Develop persuasive communication materials and storytelling techniques that establish and build understanding, confidence and long term trust. Make effective use of design feedback and guide others on the best approaches for clear, concise, useable and organised communication Requirements 8+ years experience in Product Design, with 2+ years in a Head of Design or Design leadership position in a high growth B2B or B2C business. A proven background in delivering world class business or consumer facing products with a portfolio of UX-focused work samples for web and mobile applications. Experience building and managing product design teams with the ability to balance leadership and hands-on requirements, leading by example throughout the product design and development lifecycle. You relentlessly strive for better' and are comfortable introducing new ways of working, identifying industry and market trends and best practice to enable development of outstanding user-centric products. A history of successful collaboration with technical and commercial partners. Strong core visual and interaction design skills with a focus on prototyping, front-end presentation technology, and user-centered design methods. Solid understanding of accessible design.
Operations Engineer 8 Month contract 193.20 per day (Inside IR35) Hybrid - 3 days per week in Chichester My client, in the automotive industry are looking for an Operatations Engineer to join their fast-paced team on an initial 8 month contract. The Operations Engineer is responsible for the implementation and operations of Sales/Aftersales IT solutions. Optimisation of existing processes and practices along with harmonisation where applicable with all relevant company standards. Technical leadership with respect to Operational management - focus 3 distinct areas' (PIC Processes) Incident management - focus on resolution of issues in real time. Problem management - focus on preventing incidents and reducing their impacts. Change management - focus on long term robust solutions. More details on the responsibilities on the role- Design and support, by the use of automation, End-to End testing, through to implementation and production support for existing and new solutions. Provide input on solution design from all aspects including usability, capacity, security and monitoring. Provide technical expertise to delivery teams to ensure that the business requirements are successfully implemented. Managing communications constructively and confidently, fostering trust and respect; negotiation and influencing skills used to obtain positive outcomes from every relationship. On call support as and when required by the team Key Accountabilities Collaborating with the Business Operations Lead and Design Operations Lead to ensure operational security, maintenance, and governance. Project management of the implementation of design changes in IT Solutions in line within Agile Working Model. IT Build and IT Run of the assigned IT Solutions. IT Business Relationship Management with customers in the assigned UK locations Skills & Qualifications required Degree in Computer Science or equivalent level of technical experience Demonstrable experience in IT with an in-depth track record in design, deployment and operation of environments. Ability in the DevOps and Agile toolchains with coding capability. Ability to self-lead and work in a dynamic agile team environment. Excellent technical understanding of monitoring and logging techniques and tooling to proactively assess application performance, faults, and capacity planning across all areas. Experience with the below technologies and tools: SAP Modules, SD, VMS, VC Scripting languages Installation, configuration and troubleshooting of operating systems Linux and/or Windows Server Web/Application technologies, e.g. ISS and Apache Windows NTFS permissions and Windows Active Directory Transactional Datastores (e.g. Oracle, PostgreSQL, MS SQL Server). Transport layers such as KAFKA, MQ and RESTful API Collaboration toolkits (e.g. Jira and Confluence) in an agile environment. Security (SSL, OAM authentication and PKI) Testing Tools like Xray, Selenium and JMeter Source Control (Preferably Git or BitBucket). Preferred) Experience with frontend language Angular, and backend language .NET Core. (Preferred) Platform as a Service (ideally Kubernetes). (Preferred) Public Cloud technologies (AWS, and/or Azure) Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Apr 15, 2024
Contractor
Operations Engineer 8 Month contract 193.20 per day (Inside IR35) Hybrid - 3 days per week in Chichester My client, in the automotive industry are looking for an Operatations Engineer to join their fast-paced team on an initial 8 month contract. The Operations Engineer is responsible for the implementation and operations of Sales/Aftersales IT solutions. Optimisation of existing processes and practices along with harmonisation where applicable with all relevant company standards. Technical leadership with respect to Operational management - focus 3 distinct areas' (PIC Processes) Incident management - focus on resolution of issues in real time. Problem management - focus on preventing incidents and reducing their impacts. Change management - focus on long term robust solutions. More details on the responsibilities on the role- Design and support, by the use of automation, End-to End testing, through to implementation and production support for existing and new solutions. Provide input on solution design from all aspects including usability, capacity, security and monitoring. Provide technical expertise to delivery teams to ensure that the business requirements are successfully implemented. Managing communications constructively and confidently, fostering trust and respect; negotiation and influencing skills used to obtain positive outcomes from every relationship. On call support as and when required by the team Key Accountabilities Collaborating with the Business Operations Lead and Design Operations Lead to ensure operational security, maintenance, and governance. Project management of the implementation of design changes in IT Solutions in line within Agile Working Model. IT Build and IT Run of the assigned IT Solutions. IT Business Relationship Management with customers in the assigned UK locations Skills & Qualifications required Degree in Computer Science or equivalent level of technical experience Demonstrable experience in IT with an in-depth track record in design, deployment and operation of environments. Ability in the DevOps and Agile toolchains with coding capability. Ability to self-lead and work in a dynamic agile team environment. Excellent technical understanding of monitoring and logging techniques and tooling to proactively assess application performance, faults, and capacity planning across all areas. Experience with the below technologies and tools: SAP Modules, SD, VMS, VC Scripting languages Installation, configuration and troubleshooting of operating systems Linux and/or Windows Server Web/Application technologies, e.g. ISS and Apache Windows NTFS permissions and Windows Active Directory Transactional Datastores (e.g. Oracle, PostgreSQL, MS SQL Server). Transport layers such as KAFKA, MQ and RESTful API Collaboration toolkits (e.g. Jira and Confluence) in an agile environment. Security (SSL, OAM authentication and PKI) Testing Tools like Xray, Selenium and JMeter Source Control (Preferably Git or BitBucket). Preferred) Experience with frontend language Angular, and backend language .NET Core. (Preferred) Platform as a Service (ideally Kubernetes). (Preferred) Public Cloud technologies (AWS, and/or Azure) Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
WE'RE RECRUITING! As one of the UK's fastest growing MSPs, we're on the lookout for a 3rd Line Service Desk Engineer Location: Remote working with office travel when required (Can travel / be based at any Nasstar Office - Telford / Wakeield / Poole) Salary: Competitive base + benefits Job Type: Permanent Hours: Monday - Friday (Standard Hours) About Nasstar At Nasstar, we specialise in transformative technology. Our integrated suite of managed services delivers everything from cloud optimisation and application modernisation to networking and self-serve tools. With a consultative approach at our core, we modernise and manage technology to help our clients succeed in today's business landscape. With an impressive portfolio of customers, supporting the modern business is what we do, and we're pretty good at it if we do say so ourselves! But delivering greater flexibility and improved efficiencies to our clients wouldn't be possible without the right team on board. We are lucky enough to be supported by a talented bunch - from technical specialists to marketing consultants, and strategic sales heads. Could you be one of them? Modernise to maximise More information about the Nasstar Group and our businesses can be found on their respective websites. Be sure to check out our customer success stories where you can learn more about the industry-leading clients we work with! About the Role An opportunity to join a growing support team and resolve issues for customers from all over the world, by delivering exceptional customer service for Nasstar's Managed Service customers. The aim of individuals in this role is to fix the more complex issues being raised to the Service Desk and to disseminate that knowledge to your peers. You will also work closely with other resolve groups, to facilitate the successful resolution of customer issues. You will be required to progress all support incidents in line with the customers SLA ensuring that any updates are entered into the tickets including investigative steps and clear updates that can be relayed to the customer in a clear and concise manner. To achieve this target, you will need to be agile in managing your tickets constantly re-evaluating priorities. Responsibilities: Be the technical escalation point for Level 1 and Level 2 engineers within the Service Desk To provide assistance with complex issues. To ensure updates are provided to team members that can be disseminated to customers To carry out root cause analysis on problems identified Actively managing and maintaining a list of assigned tickets. By ensuring they are regularly updated in-line with SLAs Ensuring any investigative work is documented within Keeping the customer/Level 1 team informed and updated with the progression of their issue. To maintain good work relationships with vendors Ensure any escalations to vendors are monitored and updated on a regular basis Ensuring vendors are provided with access and knowledge required to service our customers Ensure clear and concise information is provided with vendors to ensure a speedy resolution. Ensure customer environments and managed and maintained to a high standard Managed and maintain group policies for customers Review and resolve proactive alerts Perform a variety of maintenance tasks as required, such as diagnosis of problems, patching and capacity management. What we are looking for: Education & Qualifications: Microsoft Associate Certifications Citrix CCP-V or AppDS CompTIA Linux+ Network certification such as (CCNA, JNCIA or NSE 4) Experience: Working under pressure, especially when a critical issue has occurred. Managing your own workload. Working for a Managed Service Provider (MSP) Previous IT experience Experience with the use of an ITSM toolset (ideally ServiceNow) Experience working within 3rd Line Service Desk team. Skills / Aptitude: IP network design including routing, switching, VLANS, Firewalls, VPNs, DNS, DHCP, FTTP, Wireless WAN. Good knowledge in one of the popular Firewall brands - Fortinet, Sonicwall, Cisco, Draytek etc and a working use of Cisco IOS and networking equipment. Exposure to HP platforms and server hardware with working knowledge of RAID arrays and SANs. Microsoft 365 configuration, Azure AD Sync, Microsoft Cloud Services Experience with Windows Server 2016/19/22, Exchange 2019, Remote Desktop Services, Hyper-V, Active Directory. At least five years of Microsoft server level IT experience. Demonstrable troubleshooting skills that range from overall network diagnostics to Azure Active Directory synchronisation, mail flow issues etc. Linux server management and maintenance. A working knowledge of PowerShell. Specific knowledge of Datto, Veeam or Carbonite Backup solutions. Equal Opportunities: Our ultimate goal is to create an environment where diversity is not only welcomed but celebrated, where every employee feels a sense of belonging, and where our collective differences drive our collective success. By embracing diversity, practicing inclusion, and striving for equity, we aim to be a leader in our industry and a model for organizations worldwide. Diversity is not just a statement; it's our way of life at Nasstar. A note for agencies: Nasstar has an in-house recruitment team who work hard to successfully find the very best candidates. Therefore, we cannot accept agency submissions for any of our roles.
Apr 15, 2024
Full time
WE'RE RECRUITING! As one of the UK's fastest growing MSPs, we're on the lookout for a 3rd Line Service Desk Engineer Location: Remote working with office travel when required (Can travel / be based at any Nasstar Office - Telford / Wakeield / Poole) Salary: Competitive base + benefits Job Type: Permanent Hours: Monday - Friday (Standard Hours) About Nasstar At Nasstar, we specialise in transformative technology. Our integrated suite of managed services delivers everything from cloud optimisation and application modernisation to networking and self-serve tools. With a consultative approach at our core, we modernise and manage technology to help our clients succeed in today's business landscape. With an impressive portfolio of customers, supporting the modern business is what we do, and we're pretty good at it if we do say so ourselves! But delivering greater flexibility and improved efficiencies to our clients wouldn't be possible without the right team on board. We are lucky enough to be supported by a talented bunch - from technical specialists to marketing consultants, and strategic sales heads. Could you be one of them? Modernise to maximise More information about the Nasstar Group and our businesses can be found on their respective websites. Be sure to check out our customer success stories where you can learn more about the industry-leading clients we work with! About the Role An opportunity to join a growing support team and resolve issues for customers from all over the world, by delivering exceptional customer service for Nasstar's Managed Service customers. The aim of individuals in this role is to fix the more complex issues being raised to the Service Desk and to disseminate that knowledge to your peers. You will also work closely with other resolve groups, to facilitate the successful resolution of customer issues. You will be required to progress all support incidents in line with the customers SLA ensuring that any updates are entered into the tickets including investigative steps and clear updates that can be relayed to the customer in a clear and concise manner. To achieve this target, you will need to be agile in managing your tickets constantly re-evaluating priorities. Responsibilities: Be the technical escalation point for Level 1 and Level 2 engineers within the Service Desk To provide assistance with complex issues. To ensure updates are provided to team members that can be disseminated to customers To carry out root cause analysis on problems identified Actively managing and maintaining a list of assigned tickets. By ensuring they are regularly updated in-line with SLAs Ensuring any investigative work is documented within Keeping the customer/Level 1 team informed and updated with the progression of their issue. To maintain good work relationships with vendors Ensure any escalations to vendors are monitored and updated on a regular basis Ensuring vendors are provided with access and knowledge required to service our customers Ensure clear and concise information is provided with vendors to ensure a speedy resolution. Ensure customer environments and managed and maintained to a high standard Managed and maintain group policies for customers Review and resolve proactive alerts Perform a variety of maintenance tasks as required, such as diagnosis of problems, patching and capacity management. What we are looking for: Education & Qualifications: Microsoft Associate Certifications Citrix CCP-V or AppDS CompTIA Linux+ Network certification such as (CCNA, JNCIA or NSE 4) Experience: Working under pressure, especially when a critical issue has occurred. Managing your own workload. Working for a Managed Service Provider (MSP) Previous IT experience Experience with the use of an ITSM toolset (ideally ServiceNow) Experience working within 3rd Line Service Desk team. Skills / Aptitude: IP network design including routing, switching, VLANS, Firewalls, VPNs, DNS, DHCP, FTTP, Wireless WAN. Good knowledge in one of the popular Firewall brands - Fortinet, Sonicwall, Cisco, Draytek etc and a working use of Cisco IOS and networking equipment. Exposure to HP platforms and server hardware with working knowledge of RAID arrays and SANs. Microsoft 365 configuration, Azure AD Sync, Microsoft Cloud Services Experience with Windows Server 2016/19/22, Exchange 2019, Remote Desktop Services, Hyper-V, Active Directory. At least five years of Microsoft server level IT experience. Demonstrable troubleshooting skills that range from overall network diagnostics to Azure Active Directory synchronisation, mail flow issues etc. Linux server management and maintenance. A working knowledge of PowerShell. Specific knowledge of Datto, Veeam or Carbonite Backup solutions. Equal Opportunities: Our ultimate goal is to create an environment where diversity is not only welcomed but celebrated, where every employee feels a sense of belonging, and where our collective differences drive our collective success. By embracing diversity, practicing inclusion, and striving for equity, we aim to be a leader in our industry and a model for organizations worldwide. Diversity is not just a statement; it's our way of life at Nasstar. A note for agencies: Nasstar has an in-house recruitment team who work hard to successfully find the very best candidates. Therefore, we cannot accept agency submissions for any of our roles.