Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Aug 19, 2022
Full time
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Position: Radio Communications Engineer Suitable for: RF Engineer, RF Systems Engineer, Radio Engineer, Radio Frequency Engineer, Radio Field Engineer with experience of RF and/or SDR (software defined radio) Location: This is a field based role covering the Manchester area. Therefore, a UK driving licence is required Salary: £30k - £60k depending on level of experience + company vehicle, laptop, phone, overtime, overnight and on call pay and access to Medicash healthcare Please note that unfortunately, our client is unable to offer sponsorship Our client is looking for a Radio Communications Engineer for a full-time field-based position. You will be responsible for designing, implementing, and maintaining radio communications systems. This role involves working with digital radio and associated hardware / software to ensure efficient and reliable communication across various platforms and facilities. The successful Radio Communications Engineer will collaborate with cross-functional teams, troubleshoot issues, and contribute to the development of innovative solutions in the field of radio communications. Skills/attributes: Minimum 3 5 years experience as a Radio Communications Engineer, RF Engineer or similar. As this is a field-based role a valid UK driving licence is essential for any candidate Professional certifications in radio communications or related areas Experience with software-defined radio (SDR) technology Strong understanding of RF principles, spectrum analysis and network protocols Familiarity with emerging trends in radio communication Knowledge of industry standards and regulations Proficiency in using radio communication testing equipment and software Excellent problem-solving skills and troubleshooting skills Effective communication and collaboration skills UK driving licence (ideally clean. 3 points acceptable, 6 pushing it but not a show stopper) Desirable: Project / portfolio management qualifications IT and data management qualifications PMR/DMR products BBPTT / Poc products H&S qualifications Willingness to work unsociable hours at short notice if needed Can do attitude Role and Responsibilities of the Radio Communications Engineer: Design, develop and implement radio communication systems based on project requirements Collaborate with multidisciplinary teams to integrate radio communications solutions into larger systems Conduct RF site surveys to determine optimal placement of communication equipment Configure and maintain radio communication networks, including base stations, antennas, and associated equipment Conduct testing and evaluation of radio communication equipment to ensure compliance with industry standards and specifications Create and maintain detailed technical documentation, including system specifications, network diagrams, and configuration records Implement security measures to safeguard radio communications systems against unauthorised access Work closely with other engineers, project managers, and stakeholders to understand project requirements and constraints Full job description is available on request To apply: Please follow the online application process and upload your CV, in Word format Please note: You must be eligible to work in the UK for your application to be considered (sorry, our client is unable to offer sponsorship). Due to large numbers of applications, unfortunately we cannot provide detailed feedback to everyone, however, if you wish to find out how your application is progressing, please call or e-mail the office and someone will help you / get back to you.
Apr 17, 2024
Full time
Position: Radio Communications Engineer Suitable for: RF Engineer, RF Systems Engineer, Radio Engineer, Radio Frequency Engineer, Radio Field Engineer with experience of RF and/or SDR (software defined radio) Location: This is a field based role covering the Manchester area. Therefore, a UK driving licence is required Salary: £30k - £60k depending on level of experience + company vehicle, laptop, phone, overtime, overnight and on call pay and access to Medicash healthcare Please note that unfortunately, our client is unable to offer sponsorship Our client is looking for a Radio Communications Engineer for a full-time field-based position. You will be responsible for designing, implementing, and maintaining radio communications systems. This role involves working with digital radio and associated hardware / software to ensure efficient and reliable communication across various platforms and facilities. The successful Radio Communications Engineer will collaborate with cross-functional teams, troubleshoot issues, and contribute to the development of innovative solutions in the field of radio communications. Skills/attributes: Minimum 3 5 years experience as a Radio Communications Engineer, RF Engineer or similar. As this is a field-based role a valid UK driving licence is essential for any candidate Professional certifications in radio communications or related areas Experience with software-defined radio (SDR) technology Strong understanding of RF principles, spectrum analysis and network protocols Familiarity with emerging trends in radio communication Knowledge of industry standards and regulations Proficiency in using radio communication testing equipment and software Excellent problem-solving skills and troubleshooting skills Effective communication and collaboration skills UK driving licence (ideally clean. 3 points acceptable, 6 pushing it but not a show stopper) Desirable: Project / portfolio management qualifications IT and data management qualifications PMR/DMR products BBPTT / Poc products H&S qualifications Willingness to work unsociable hours at short notice if needed Can do attitude Role and Responsibilities of the Radio Communications Engineer: Design, develop and implement radio communication systems based on project requirements Collaborate with multidisciplinary teams to integrate radio communications solutions into larger systems Conduct RF site surveys to determine optimal placement of communication equipment Configure and maintain radio communication networks, including base stations, antennas, and associated equipment Conduct testing and evaluation of radio communication equipment to ensure compliance with industry standards and specifications Create and maintain detailed technical documentation, including system specifications, network diagrams, and configuration records Implement security measures to safeguard radio communications systems against unauthorised access Work closely with other engineers, project managers, and stakeholders to understand project requirements and constraints Full job description is available on request To apply: Please follow the online application process and upload your CV, in Word format Please note: You must be eligible to work in the UK for your application to be considered (sorry, our client is unable to offer sponsorship). Due to large numbers of applications, unfortunately we cannot provide detailed feedback to everyone, however, if you wish to find out how your application is progressing, please call or e-mail the office and someone will help you / get back to you.
Technical Support Agent - Permanent Monday to Friday, 9am-5pm (including out of offices 1 week in approx. 6) 23,500 Per Annum Are you a motivated and technical individual who is looking to work for a well-established company that offer excellent training and skill development opportunities? We are recruiting for a Technical Support Agent on a full-time permanent basis. You will be working directly with customers to educate them on features and carry out remote remedial work for the company's software. Areas of responsibility include: Answer calls and emails to resolve technical issues by remotely connecting to customer sites Call customers to explain certain functions, causes and solutions to the problem Escalate issues to your line manager as appropriate Complete training sessions to increase knowledge of new features Skills and Requirements: Excellent organisation and time management skills Self-motivated and have a professional telephone manner High attention to detail Hardworking and committed, with a sense of humour Benefits: Yearly bonus twice a year 25 days annual leave, plus Long Service Award of one extra day annual holiday for every 5 years worked Flexible working environment Pension scheme (3% employers' contribution) Life assurance Lunch provided once a week Snacks and fruits available Great onsite facilities, including gym, pool table and XBox To find out more about this superb opportunity and package, apply now to receive further details. Shortlisting has begun. Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Business in relation to this role.
Apr 17, 2024
Full time
Technical Support Agent - Permanent Monday to Friday, 9am-5pm (including out of offices 1 week in approx. 6) 23,500 Per Annum Are you a motivated and technical individual who is looking to work for a well-established company that offer excellent training and skill development opportunities? We are recruiting for a Technical Support Agent on a full-time permanent basis. You will be working directly with customers to educate them on features and carry out remote remedial work for the company's software. Areas of responsibility include: Answer calls and emails to resolve technical issues by remotely connecting to customer sites Call customers to explain certain functions, causes and solutions to the problem Escalate issues to your line manager as appropriate Complete training sessions to increase knowledge of new features Skills and Requirements: Excellent organisation and time management skills Self-motivated and have a professional telephone manner High attention to detail Hardworking and committed, with a sense of humour Benefits: Yearly bonus twice a year 25 days annual leave, plus Long Service Award of one extra day annual holiday for every 5 years worked Flexible working environment Pension scheme (3% employers' contribution) Life assurance Lunch provided once a week Snacks and fruits available Great onsite facilities, including gym, pool table and XBox To find out more about this superb opportunity and package, apply now to receive further details. Shortlisting has begun. Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Business in relation to this role.
Helpdesk Coordinator - Facilities Management - Bury Town Centre - Up to £27,000 About the Company We are working with a growing UK Wide Facilities Management organisation who are looking for a couple of people for their growing Helpdesk based in Bury Town Centre. Helpdesk Coordinator - The Rewards Salary up to £27,000 dependant on experience in a similar role. Benefits Helpdesk Coordinator - Requirements To monitor the helpdesk and proactively manage reactive and planned tasks through the CAFM system. To manage the maintenance office administration systems. To manage & update computerised PPM and work records. To ensure PPM work orders are produced via help desk orders and documents. To respond on the telephone/email to client requests and dispatch the appropriate engineer. To manage and produce reports, survey data and general maintenance related business letters. To input completed work orders and produce associated reports from the database. To monitor outstanding work orders and produce backlog reports. To assist in invoice disputes by document preparation and control. Motivate and manage other Admin staff and manage their training requirements. Requiring someone who has worked on a helpdesk already if possible Helpdesk Coordinator - Responsibilities To proactively manage reactive and planned tasks through their CAFM system, undertake general administration and telephone duties. Produce maintenance related documents, generate work orders and reports, data inputting of completed work orders, time sheets and service reports.This role would suit a Helpdesk Team Leader, Customer Service Administrator, Helpdesk Assistant, Help desk Coordinator, Helpdesk Manager, Service co-ordinator, Service assistant, Service Planner, Service Scheduler, or Facilities Assistant. About Us Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your Personal Information, please refer to privacy-policy
Apr 17, 2024
Full time
Helpdesk Coordinator - Facilities Management - Bury Town Centre - Up to £27,000 About the Company We are working with a growing UK Wide Facilities Management organisation who are looking for a couple of people for their growing Helpdesk based in Bury Town Centre. Helpdesk Coordinator - The Rewards Salary up to £27,000 dependant on experience in a similar role. Benefits Helpdesk Coordinator - Requirements To monitor the helpdesk and proactively manage reactive and planned tasks through the CAFM system. To manage the maintenance office administration systems. To manage & update computerised PPM and work records. To ensure PPM work orders are produced via help desk orders and documents. To respond on the telephone/email to client requests and dispatch the appropriate engineer. To manage and produce reports, survey data and general maintenance related business letters. To input completed work orders and produce associated reports from the database. To monitor outstanding work orders and produce backlog reports. To assist in invoice disputes by document preparation and control. Motivate and manage other Admin staff and manage their training requirements. Requiring someone who has worked on a helpdesk already if possible Helpdesk Coordinator - Responsibilities To proactively manage reactive and planned tasks through their CAFM system, undertake general administration and telephone duties. Produce maintenance related documents, generate work orders and reports, data inputting of completed work orders, time sheets and service reports.This role would suit a Helpdesk Team Leader, Customer Service Administrator, Helpdesk Assistant, Help desk Coordinator, Helpdesk Manager, Service co-ordinator, Service assistant, Service Planner, Service Scheduler, or Facilities Assistant. About Us Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your Personal Information, please refer to privacy-policy
Helpdesk Engineer/ IT Support Engineer Salary: up to £35,000 Location: Pulborough - onsite We are seeking an IT Support Engineer to ensure the efficient operation, utilization, and support of our information and communications technology. The role involves collaboration with local and corporate IT to develop an IT strategy that meets the needs of individual departments and the overall business. The successful candidate will work closely with the IT Manager to maintain the internal infrastructure, networks, servers, etc and also provide day to day support to the 200 internal users. Day to Day of the Role: Provide helpdesk services, support for all IT-related queries, and issues using Ivanti service desk and manager to track all service requests and assets. Maintain, manage, and develop IT systems and network infrastructure, ensuring security and compliance with corporate standards. Coordinate with the global IT Security team to address potential threats and initiatives. Handle the selection, purchase, installation, and maintenance of computer, storage, networking, backup, and security hardware. Manage the development, administration, and upgrades of Microsoft and third-party software applications. Maintain backup and recovery solutions, ensuring weekly verification and compliance with corporate data backup requirements. Asset manage all hardware and software, ensuring legal compliance of software licensing. Manage printers and peripherals, ensuring availability of consumables. Provide remote and onsite support to global facilities and assist in providing IT solutions for the organisation. Manage the Microsoft Teams telephone system and its integration with IT applications. Contribute to the adherence and improvement of the Company's ISO 9001 Quality, ISO14001 Environmental, and Health and Safety management systems. Maintain VMWare server infrastructure and SAN, and manage Active Directory infrastructure. Required Skills & Qualifications: Proficiency in Microsoft Windows Enterprise technologies, including Windows OS, Windows Server, Office 365, SharePoint, SQL Server, CRM, and Microsoft Teams. Knowledge of hardware solutions including SAN, servers, desktops, and laptops. Experience in systems analysis, information system development, and deployment. Knowledge of ISO9001 Quality & ISO14001 Environmental requirements. Experience with VOIP and Microsoft Teams Phone Systems. Strong understanding of AD Users and Computers, AD Sites and Services, AD Domains and Trusts, GPO, Microsoft DHCP, and DNS. To apply for the IT Support Engineer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Apr 17, 2024
Full time
Helpdesk Engineer/ IT Support Engineer Salary: up to £35,000 Location: Pulborough - onsite We are seeking an IT Support Engineer to ensure the efficient operation, utilization, and support of our information and communications technology. The role involves collaboration with local and corporate IT to develop an IT strategy that meets the needs of individual departments and the overall business. The successful candidate will work closely with the IT Manager to maintain the internal infrastructure, networks, servers, etc and also provide day to day support to the 200 internal users. Day to Day of the Role: Provide helpdesk services, support for all IT-related queries, and issues using Ivanti service desk and manager to track all service requests and assets. Maintain, manage, and develop IT systems and network infrastructure, ensuring security and compliance with corporate standards. Coordinate with the global IT Security team to address potential threats and initiatives. Handle the selection, purchase, installation, and maintenance of computer, storage, networking, backup, and security hardware. Manage the development, administration, and upgrades of Microsoft and third-party software applications. Maintain backup and recovery solutions, ensuring weekly verification and compliance with corporate data backup requirements. Asset manage all hardware and software, ensuring legal compliance of software licensing. Manage printers and peripherals, ensuring availability of consumables. Provide remote and onsite support to global facilities and assist in providing IT solutions for the organisation. Manage the Microsoft Teams telephone system and its integration with IT applications. Contribute to the adherence and improvement of the Company's ISO 9001 Quality, ISO14001 Environmental, and Health and Safety management systems. Maintain VMWare server infrastructure and SAN, and manage Active Directory infrastructure. Required Skills & Qualifications: Proficiency in Microsoft Windows Enterprise technologies, including Windows OS, Windows Server, Office 365, SharePoint, SQL Server, CRM, and Microsoft Teams. Knowledge of hardware solutions including SAN, servers, desktops, and laptops. Experience in systems analysis, information system development, and deployment. Knowledge of ISO9001 Quality & ISO14001 Environmental requirements. Experience with VOIP and Microsoft Teams Phone Systems. Strong understanding of AD Users and Computers, AD Sites and Services, AD Domains and Trusts, GPO, Microsoft DHCP, and DNS. To apply for the IT Support Engineer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Technical Support Agent - Permanent Monday to Friday, 9am-5pm (including out of offices 1 week in approx. 6) £23,500 Per Annum Are you a motivated and technical individual who is looking to work for a well-established company that offer excellent training and skill development opportunities? We are recruiting for a Technical Support Agent on a full-time permanent basis. You will be working directly with customers to educate them on features and carry out remote remedial work for the company's software. Areas of responsibility include: Answer calls and emails to resolve technical issues by remotely connecting to customer sites Call customers to explain certain functions, causes and solutions to the problem Escalate issues to your line manager as appropriate Complete training sessions to increase knowledge of new features Skills and Requirements: Excellent organisation and time management skills Self-motivated and have a professional telephone manner High attention to detail Hardworking and committed, with a sense of humour Benefits: Yearly bonus twice a year 25 days annual leave, plus Long Service Award of one extra day annual holiday for every 5 years worked Flexible working environment Pension scheme (3% employers' contribution) Life assurance Lunch provided once a week Snacks and fruits available Great onsite facilities, including gym, pool table and XBox To find out more about this superb opportunity and package, apply now to receive further details. Shortlisting has begun. Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Business in relation to this role.
Apr 17, 2024
Full time
Technical Support Agent - Permanent Monday to Friday, 9am-5pm (including out of offices 1 week in approx. 6) £23,500 Per Annum Are you a motivated and technical individual who is looking to work for a well-established company that offer excellent training and skill development opportunities? We are recruiting for a Technical Support Agent on a full-time permanent basis. You will be working directly with customers to educate them on features and carry out remote remedial work for the company's software. Areas of responsibility include: Answer calls and emails to resolve technical issues by remotely connecting to customer sites Call customers to explain certain functions, causes and solutions to the problem Escalate issues to your line manager as appropriate Complete training sessions to increase knowledge of new features Skills and Requirements: Excellent organisation and time management skills Self-motivated and have a professional telephone manner High attention to detail Hardworking and committed, with a sense of humour Benefits: Yearly bonus twice a year 25 days annual leave, plus Long Service Award of one extra day annual holiday for every 5 years worked Flexible working environment Pension scheme (3% employers' contribution) Life assurance Lunch provided once a week Snacks and fruits available Great onsite facilities, including gym, pool table and XBox To find out more about this superb opportunity and package, apply now to receive further details. Shortlisting has begun. Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Business in relation to this role.
What if you could work with remarkable people on extraordinary things? What if the end result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions. It takes a special sort of person to work at AWE. What if that person was you? Information Services and Security have a vital role to play in a crucial national mission. We are here to enable the organisation to deliver through the use of technology. As AWE transforms itself to meet the needs of the UK s next-generation nuclear deterrent, we need to adapt to deliver data-driven decision making, flexible and future-proofed IT services, adaptable cyber security, support to a multi-billion Pound building programme, and many more. The scale might be daunting to some, but you ll find it stimulating. We ve got a long journey that we ve only just started and we re looking for motivated people who can take us in the right direction. Your role will contribute directly to that shared mission. We won t deceive you, in some areas we re starting from a low base, but within ten years this organisation will look quite different, and you can help make that happen. This is a role where you ll contribute to a legacy of national security for decades to come. So come and join us. We are currently seeking a Configuration Engineer to support the business to deliver a configuration management service in accordance with Configuration Management Plans. Configuration Management is the practice of tracking and controlling changes to the configured baseline of an Asset throughout its lifecycle. At AWE, an Asset is defined as, a Facility, Plant Equipment or a Process. Configuration Specialists work closely with our Facilities and Project Teams to identify, organise, and document the components that make up an asset, to ensure that changes to those components are properly controlled, tracked, and communicated to all relevant stakeholders in line with our Asset Change Process. We are interested in hearing from candidates who have a working knowledge of technical engineering or information management-based projects and are seeking to develop their career with us. Location - Reading area. Although there are occasional opportunities to work from home, you will be required to travel to site as per business demands. Salary - from £35,840 As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work) Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site Key Accountabilities: Accountable to the Configuration Manager for the provision of engineering support in delivering a safe and efficient Configuration Management service. Monitor the progress of changes, ensuring compliance with Configuration Management procedures and that those changes are accurately recorded and documented upon implementation. Working with the Change Manager and all relevant SME s to fully understand all live changes, their impact on each other and highlight potential operational risks relating to safety and programme. Assess, understand, and communicate the impact of change accumulation, especially to safety/risk/budget/deadline/regulations. Provide, as appropriate, advice and guidance on Configuration Management standards, applicable legislation and company processes and procedures. Maintain and promote high personal standards in environment, safety, health, security, and quality and be an effective team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangement. Key Responsibilities: To ensure that I understand and apply my responsibilities regarding the Company s Environment, Health, Safety, Security and Quality Standards. Performance delivery. Establish Configuration Identification requirements. Ensure Configuration Items (CI s) and/or baselines are maintained under configuration control. Ensure configured documentation represents the current as-installed status. Manage change control procedure(s) and demonstrate adherence through status accounting. Undertake an assessment of change requests, providing technical support where appropriate, and provide feedback on the impact of the change to all relevant stakeholders. Actively participate in Change Boards (CB). Stakeholder Management - build and maintain good working relationships with all stakeholders and change managers. Provide change manager training and configuration management awareness sessions to all parties. Act as Configuration Champion. Being flexible to move around the business dependent on demand or workload. The Company may require you to fulfil any other reasonable duties aligned to your position from time to time in line with business needs. Experience of the following would be advantageous: Proven work experience within Configuration management within an engineering domain Experience of a regulated environment Problem solving and organization skills including minute taking Ability to prioritise Effective communication skills - verbal and written Attention to detail Being able to demonstrate both independent and collaborative working Accreditation to CM2(CMII) Configuration Management is highly desirable Document control experience All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role. Please note that you must be a British Citizen to apply for a role with us. Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide us will be used to encourage and support you through the application process and will be held only for this purpose in accordance with GDPR.
Apr 17, 2024
Full time
What if you could work with remarkable people on extraordinary things? What if the end result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions. It takes a special sort of person to work at AWE. What if that person was you? Information Services and Security have a vital role to play in a crucial national mission. We are here to enable the organisation to deliver through the use of technology. As AWE transforms itself to meet the needs of the UK s next-generation nuclear deterrent, we need to adapt to deliver data-driven decision making, flexible and future-proofed IT services, adaptable cyber security, support to a multi-billion Pound building programme, and many more. The scale might be daunting to some, but you ll find it stimulating. We ve got a long journey that we ve only just started and we re looking for motivated people who can take us in the right direction. Your role will contribute directly to that shared mission. We won t deceive you, in some areas we re starting from a low base, but within ten years this organisation will look quite different, and you can help make that happen. This is a role where you ll contribute to a legacy of national security for decades to come. So come and join us. We are currently seeking a Configuration Engineer to support the business to deliver a configuration management service in accordance with Configuration Management Plans. Configuration Management is the practice of tracking and controlling changes to the configured baseline of an Asset throughout its lifecycle. At AWE, an Asset is defined as, a Facility, Plant Equipment or a Process. Configuration Specialists work closely with our Facilities and Project Teams to identify, organise, and document the components that make up an asset, to ensure that changes to those components are properly controlled, tracked, and communicated to all relevant stakeholders in line with our Asset Change Process. We are interested in hearing from candidates who have a working knowledge of technical engineering or information management-based projects and are seeking to develop their career with us. Location - Reading area. Although there are occasional opportunities to work from home, you will be required to travel to site as per business demands. Salary - from £35,840 As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work) Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site Key Accountabilities: Accountable to the Configuration Manager for the provision of engineering support in delivering a safe and efficient Configuration Management service. Monitor the progress of changes, ensuring compliance with Configuration Management procedures and that those changes are accurately recorded and documented upon implementation. Working with the Change Manager and all relevant SME s to fully understand all live changes, their impact on each other and highlight potential operational risks relating to safety and programme. Assess, understand, and communicate the impact of change accumulation, especially to safety/risk/budget/deadline/regulations. Provide, as appropriate, advice and guidance on Configuration Management standards, applicable legislation and company processes and procedures. Maintain and promote high personal standards in environment, safety, health, security, and quality and be an effective team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangement. Key Responsibilities: To ensure that I understand and apply my responsibilities regarding the Company s Environment, Health, Safety, Security and Quality Standards. Performance delivery. Establish Configuration Identification requirements. Ensure Configuration Items (CI s) and/or baselines are maintained under configuration control. Ensure configured documentation represents the current as-installed status. Manage change control procedure(s) and demonstrate adherence through status accounting. Undertake an assessment of change requests, providing technical support where appropriate, and provide feedback on the impact of the change to all relevant stakeholders. Actively participate in Change Boards (CB). Stakeholder Management - build and maintain good working relationships with all stakeholders and change managers. Provide change manager training and configuration management awareness sessions to all parties. Act as Configuration Champion. Being flexible to move around the business dependent on demand or workload. The Company may require you to fulfil any other reasonable duties aligned to your position from time to time in line with business needs. Experience of the following would be advantageous: Proven work experience within Configuration management within an engineering domain Experience of a regulated environment Problem solving and organization skills including minute taking Ability to prioritise Effective communication skills - verbal and written Attention to detail Being able to demonstrate both independent and collaborative working Accreditation to CM2(CMII) Configuration Management is highly desirable Document control experience All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role. Please note that you must be a British Citizen to apply for a role with us. Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide us will be used to encourage and support you through the application process and will be held only for this purpose in accordance with GDPR.
Job Title: Desktop Support Intern Location: Cambridge, UK. SLB Cambridge Research (SCR) is part of SLB's global network of research and engineering centres. SCR is a dynamic, multidisciplinary environment with state-of-the-art research and computing facilities. We work on applied research projects in the physical sciences to meet the current and future challenges of the industry. SLB Cambridge Research is a distinctive marquee-like structure dominating the High Cross site on the western outskirts of Cambridge, England. This spectacular building was completed in 1985 and the smaller second phase was opened in 1992. It has recently been classified as a Grade II listed building. Altogether, there are more than 930 m2; of laboratory space and offices for more than 100 scientists, technicians and domain experts. About SLB: We are a global technology company, driving energy innovation for a balanced planet. At SLB we create amazing technology that unlocks access to energy for the benefit of all. That is our purpose. As innovators, that's been our mission for 100 years. We are facing the world's greatest balancing act - how to simultaneously reduce emissions and meet the world's growing energy demands. We're working on that answer. Every day, a step closer. Our collective future depends on decarbonizing the fossil fuel industry, while innovating a new energy landscape. It's what drives us. Ensuring progress for people and the planet, on the journey to net zero and beyond. For a balanced planet. Job Summary: You will work with the global IT organisation to provide desktop support and IT service management to the scientific community in Cambridge. You will be exposed to a wide range of tools and business processes. This is a great opportunity to learn about IT service delivery and management. Essential Responsibilities and Duties: Troubleshoot and resolve PC incidents Hardware & software maintenance and support Asset management Coordinate with Break/Fix vendor for hardware repair Assist and work closely with IT security issue and virus eradication effort Comply with IT standard processes and procedures Active participation in regular staff meetings as coordinated by Service Delivery manager Maintain working area to professional standards Comply with Schlumberger QHSE and IT security policies Assist in running local and virtual conferences in our state-of-the-art conferencing facilities. Qualification: Studying towards a Bachelors or Masters in Computer Science or related field. Competencies: A familiarity with PC hardware and Microsoft software Great customer focus Show initiative to identify and solve interesting technical problems and share the results with the wider organisation The ability to communicate technical issues to a wide audience SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other characteristics protected by law.
Apr 17, 2024
Full time
Job Title: Desktop Support Intern Location: Cambridge, UK. SLB Cambridge Research (SCR) is part of SLB's global network of research and engineering centres. SCR is a dynamic, multidisciplinary environment with state-of-the-art research and computing facilities. We work on applied research projects in the physical sciences to meet the current and future challenges of the industry. SLB Cambridge Research is a distinctive marquee-like structure dominating the High Cross site on the western outskirts of Cambridge, England. This spectacular building was completed in 1985 and the smaller second phase was opened in 1992. It has recently been classified as a Grade II listed building. Altogether, there are more than 930 m2; of laboratory space and offices for more than 100 scientists, technicians and domain experts. About SLB: We are a global technology company, driving energy innovation for a balanced planet. At SLB we create amazing technology that unlocks access to energy for the benefit of all. That is our purpose. As innovators, that's been our mission for 100 years. We are facing the world's greatest balancing act - how to simultaneously reduce emissions and meet the world's growing energy demands. We're working on that answer. Every day, a step closer. Our collective future depends on decarbonizing the fossil fuel industry, while innovating a new energy landscape. It's what drives us. Ensuring progress for people and the planet, on the journey to net zero and beyond. For a balanced planet. Job Summary: You will work with the global IT organisation to provide desktop support and IT service management to the scientific community in Cambridge. You will be exposed to a wide range of tools and business processes. This is a great opportunity to learn about IT service delivery and management. Essential Responsibilities and Duties: Troubleshoot and resolve PC incidents Hardware & software maintenance and support Asset management Coordinate with Break/Fix vendor for hardware repair Assist and work closely with IT security issue and virus eradication effort Comply with IT standard processes and procedures Active participation in regular staff meetings as coordinated by Service Delivery manager Maintain working area to professional standards Comply with Schlumberger QHSE and IT security policies Assist in running local and virtual conferences in our state-of-the-art conferencing facilities. Qualification: Studying towards a Bachelors or Masters in Computer Science or related field. Competencies: A familiarity with PC hardware and Microsoft software Great customer focus Show initiative to identify and solve interesting technical problems and share the results with the wider organisation The ability to communicate technical issues to a wide audience SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other characteristics protected by law.
Introduction About Us: We are a leading global company dedicated to innovation and excellence in our industry. With a strong focus on technology and customer satisfaction, we are committed to providing cutting-edge solutions to our clients. Key Responsibilities: Provide comprehensive helpdesk services, offering day-to-day support for all IT-related queries and issues using Ivanti service desk and manager. Maintain, manage, and develop all aspects of the IT systems and network infrastructure for our UK and Germany facilities in collaboration with corporate IT. Ensure the security of our IT infrastructure by identifying and addressing potential weaknesses or threats, coordinating with global IT security teams as needed. Manage the selection, purchase, installation, and maintenance of all corporate-approved hardware and software, including computer, storage, networking, backup, and security systems. Administer and upgrade all Microsoft and corporate-approved third-party software applications, including O365 applications such as Microsoft Teams and Exchange. Oversee the Rubrik backup and recovery solution, ensuring compliance with corporate data backup requirements. Ensure all hardware and software assets are properly managed and compliant with licensing requirements. Collaborate with global IT teams to provide remote and onsite support to our facilities worldwide and assist in developing IT solutions for the organization. Manage and maintain VMWare server infrastructure and SAN, as well as Active Directory infrastructure for our UK and Germany environments. Knowledge & Ability: Proficiency in Microsoft Windows Enterprise technologies, including Windows OS, Windows Server, Office 365, SharePoint, SQL Server, CRM, and Microsoft Teams. Familiarity with third-party software systems such as Glovia G2, Rubrik Backup, Citrix, Windows RDS, Ivanti management suite, and DLP solutions. Experience with hardware solutions including SAN, servers, desktops, and laptops. Strong understanding of IT procedures, documentation, systems analysis, and information system development and deployment. Knowledge of ISO 9001 Quality & ISO 14001 Environmental requirements. Experience or certification in Cisco or Aruba switches and enterprise Wi-Fi, as well as VMWare administration. Familiarity with VOIP and Microsoft Teams Phone Systems. Proficient in AD administration, including AD Users and Computers, AD Sites and Services, GPO, Microsoft DHCP, and DNS. Project management experience, such as PMP certification, is a plus.
Apr 17, 2024
Full time
Introduction About Us: We are a leading global company dedicated to innovation and excellence in our industry. With a strong focus on technology and customer satisfaction, we are committed to providing cutting-edge solutions to our clients. Key Responsibilities: Provide comprehensive helpdesk services, offering day-to-day support for all IT-related queries and issues using Ivanti service desk and manager. Maintain, manage, and develop all aspects of the IT systems and network infrastructure for our UK and Germany facilities in collaboration with corporate IT. Ensure the security of our IT infrastructure by identifying and addressing potential weaknesses or threats, coordinating with global IT security teams as needed. Manage the selection, purchase, installation, and maintenance of all corporate-approved hardware and software, including computer, storage, networking, backup, and security systems. Administer and upgrade all Microsoft and corporate-approved third-party software applications, including O365 applications such as Microsoft Teams and Exchange. Oversee the Rubrik backup and recovery solution, ensuring compliance with corporate data backup requirements. Ensure all hardware and software assets are properly managed and compliant with licensing requirements. Collaborate with global IT teams to provide remote and onsite support to our facilities worldwide and assist in developing IT solutions for the organization. Manage and maintain VMWare server infrastructure and SAN, as well as Active Directory infrastructure for our UK and Germany environments. Knowledge & Ability: Proficiency in Microsoft Windows Enterprise technologies, including Windows OS, Windows Server, Office 365, SharePoint, SQL Server, CRM, and Microsoft Teams. Familiarity with third-party software systems such as Glovia G2, Rubrik Backup, Citrix, Windows RDS, Ivanti management suite, and DLP solutions. Experience with hardware solutions including SAN, servers, desktops, and laptops. Strong understanding of IT procedures, documentation, systems analysis, and information system development and deployment. Knowledge of ISO 9001 Quality & ISO 14001 Environmental requirements. Experience or certification in Cisco or Aruba switches and enterprise Wi-Fi, as well as VMWare administration. Familiarity with VOIP and Microsoft Teams Phone Systems. Proficient in AD administration, including AD Users and Computers, AD Sites and Services, GPO, Microsoft DHCP, and DNS. Project management experience, such as PMP certification, is a plus.
The Avenues Youth Project is an exceptional youth club that guides disadvantaged children and young people to explore and develop new skills, connect with their peers and our trusted staff, and find their confidence. The Impact and Evaluation Manager is essential to delivering The Avenues Youth Project's financial targets by measuring the impact of our work, and reporting back to funders. Your primary responsibility will be evaluating the impact of funding and writing timely reports on outcomes to our numerous funders. The role is suited to a versatile person who will thrive in a small organisation where a pro-active approach is necessary, working with almost everyone in the organisation. We are flexible on which three weekdays you work. Mostly on-site in our well-equipped youth centre in London W10, we will consider a hybrid WFH approach once settled in the role. ABOUT THE AVENUES YOUTH PROJECT Since 1979 The Avenues Youth Project has been a cornerstone of a West London community that suffers high levels of child poverty, providing a safe, welcoming space and endless opportunities to local young people. We aim to empower our members (aged 8-18) to reach their full potential and boost their long-term outcomes. The Avenues offers free-to-access fun and meaningful after-school and holiday activities led by trained youth workers. Our excellent facilities include training kitchen, music recording studio, podcasting studio, arts and crafts room, sports hall and classrooms. We currently have an active membership of over 1,100 children and young people, and are open 6 days a week, 48 weeks a year. Our Vision We believe that every child and young person should have the opportunities to realise their potential, whatever their life circumstances. Our Mission Our mission is to deliver high-quality recreation activities and skills training to young people in West London, to help them fulfil their potential and boost their long-term outcomes. Our Values: SAFE + COMPASSIONATE POSITIVE + JOYFUL EMPOWERING TRUSTWORTHY COMMITMENT to COMMUNITY These values are at the heart of what AYP does and all staff are expected to live up to them at all times. KEY RESPONSIBILITIES: Understand and communicate SLAs and design relevant data capture with our Programme Team. Schedule all reporting requirements and ensure that donors are communicated with in a timely way, using their preferred methods. Design data collection tools such as questionnaires, write and update monitoring and evaluation resources for our youth work team. Analyse data and write into easy-to-understand reports. Participate in budget meetings with the Programme Team and Finance Manager to ensure programme budgets are met. Develop strong relationships with our partner organisations, collaborating on shared projects and attending meetings. Take the lead role in ensuring the youthwork database (Plinth) is maintained and kept up to date, and reports are produced for CE and trustees. Support the Fundraising Team on fundraising activities where necessary. The job is not limited to the above duties, as the organisation develops and at different times of the year the priorities may shift leading to additional reasonable responsibilities as the role requires. ABOUT YOU: Minimum of 3 years' experience in charity fundraising or impact evaluation. Excellent written and verbal communication skills. Outgoing personality with the ability to build positive working relationships with staff, trustees and other key stakeholders. Collaborative, with a 'can-do', supportive attitude, ability to embrace and deal with challenges and openness to creativity in order to bring about effective change. Organised and energetic with good time management and an ability to meet deadlines. Financially literate, and at ease with budgets and spreadsheets. An understanding of, and empathy for, the current issues that young people face. ANNUAL LEAVE AND BENEFITS: 20 days annual leave (including bank holidays) Pension scheme contributions 24/7 Employee Assistance Programme HOW TO APPLY If you are passionate about working with young people, please send us your CV and a cover letter explaining why the role interests you and how you meet the person specification by an email via the button below. The Avenues Youth Project is an Equal Opportunities employer and welcomes applications from people from all backgrounds. The Avenues Youth Project puts the safety of our members first. Candidates are subject to an enhanced disclosure and barring service (DBS) check.
Apr 17, 2024
Full time
The Avenues Youth Project is an exceptional youth club that guides disadvantaged children and young people to explore and develop new skills, connect with their peers and our trusted staff, and find their confidence. The Impact and Evaluation Manager is essential to delivering The Avenues Youth Project's financial targets by measuring the impact of our work, and reporting back to funders. Your primary responsibility will be evaluating the impact of funding and writing timely reports on outcomes to our numerous funders. The role is suited to a versatile person who will thrive in a small organisation where a pro-active approach is necessary, working with almost everyone in the organisation. We are flexible on which three weekdays you work. Mostly on-site in our well-equipped youth centre in London W10, we will consider a hybrid WFH approach once settled in the role. ABOUT THE AVENUES YOUTH PROJECT Since 1979 The Avenues Youth Project has been a cornerstone of a West London community that suffers high levels of child poverty, providing a safe, welcoming space and endless opportunities to local young people. We aim to empower our members (aged 8-18) to reach their full potential and boost their long-term outcomes. The Avenues offers free-to-access fun and meaningful after-school and holiday activities led by trained youth workers. Our excellent facilities include training kitchen, music recording studio, podcasting studio, arts and crafts room, sports hall and classrooms. We currently have an active membership of over 1,100 children and young people, and are open 6 days a week, 48 weeks a year. Our Vision We believe that every child and young person should have the opportunities to realise their potential, whatever their life circumstances. Our Mission Our mission is to deliver high-quality recreation activities and skills training to young people in West London, to help them fulfil their potential and boost their long-term outcomes. Our Values: SAFE + COMPASSIONATE POSITIVE + JOYFUL EMPOWERING TRUSTWORTHY COMMITMENT to COMMUNITY These values are at the heart of what AYP does and all staff are expected to live up to them at all times. KEY RESPONSIBILITIES: Understand and communicate SLAs and design relevant data capture with our Programme Team. Schedule all reporting requirements and ensure that donors are communicated with in a timely way, using their preferred methods. Design data collection tools such as questionnaires, write and update monitoring and evaluation resources for our youth work team. Analyse data and write into easy-to-understand reports. Participate in budget meetings with the Programme Team and Finance Manager to ensure programme budgets are met. Develop strong relationships with our partner organisations, collaborating on shared projects and attending meetings. Take the lead role in ensuring the youthwork database (Plinth) is maintained and kept up to date, and reports are produced for CE and trustees. Support the Fundraising Team on fundraising activities where necessary. The job is not limited to the above duties, as the organisation develops and at different times of the year the priorities may shift leading to additional reasonable responsibilities as the role requires. ABOUT YOU: Minimum of 3 years' experience in charity fundraising or impact evaluation. Excellent written and verbal communication skills. Outgoing personality with the ability to build positive working relationships with staff, trustees and other key stakeholders. Collaborative, with a 'can-do', supportive attitude, ability to embrace and deal with challenges and openness to creativity in order to bring about effective change. Organised and energetic with good time management and an ability to meet deadlines. Financially literate, and at ease with budgets and spreadsheets. An understanding of, and empathy for, the current issues that young people face. ANNUAL LEAVE AND BENEFITS: 20 days annual leave (including bank holidays) Pension scheme contributions 24/7 Employee Assistance Programme HOW TO APPLY If you are passionate about working with young people, please send us your CV and a cover letter explaining why the role interests you and how you meet the person specification by an email via the button below. The Avenues Youth Project is an Equal Opportunities employer and welcomes applications from people from all backgrounds. The Avenues Youth Project puts the safety of our members first. Candidates are subject to an enhanced disclosure and barring service (DBS) check.
Introduction About Us: We are a leading global company dedicated to innovation and excellence in our industry. With a strong focus on technology and customer satisfaction, we are committed to providing cutting-edge solutions to our clients. Benefits: Additional leave Company pension Free parking Life insurance On-site parking Private dental insurance Private medical insurance Sick pay Key Responsibilities: Provide comprehensive helpdesk services, offering day-to-day support for all IT-related queries and issues using Ivanti service desk and manager. Maintain, manage, and develop all aspects of the IT systems and network infrastructure for our UK and Germany facilities in collaboration with corporate IT. Ensure the security of our IT infrastructure by identifying and addressing potential weaknesses or threats, coordinating with global IT security teams as needed. Manage the selection, purchase, installation, and maintenance of all corporate-approved hardware and software, including computer, storage, networking, backup, and security systems. Administer and upgrade all Microsoft and corporate-approved third-party software applications, including O365 applications such as Microsoft Teams and Exchange. Oversee the Rubrik backup and recovery solution, ensuring compliance with corporate data backup requirements. Ensure all hardware and software assets are properly managed and compliant with licensing requirements. Collaborate with global IT teams to provide remote and onsite support to our facilities worldwide and assist in developing IT solutions for the organization. Manage and maintain VMWare server infrastructure and SAN, as well as Active Directory infrastructure for our UK and Germany environments. Knowledge & Ability: Proficiency in Microsoft Windows Enterprise technologies, including Windows OS, Windows Server, Office 365, SharePoint, SQL Server, CRM, and Microsoft Teams. Familiarity with third-party software systems such as Glovia G2, Rubrik Backup, Citrix, Windows RDS, Ivanti management suite, and DLP solutions. Experience with hardware solutions including SAN, servers, desktops, and laptops. Strong understanding of IT procedures, documentation, systems analysis, and information system development and deployment. Knowledge of ISO 9001 Quality & ISO 14001 Environmental requirements. Experience or certification in Cisco or Aruba switches and enterprise Wi-Fi, as well as VMWare administration. Familiarity with VOIP and Microsoft Teams Phone Systems. Proficient in AD administration, including AD Users and Computers, AD Sites and Services, GPO, Microsoft DHCP, and DNS. Project management experience, such as PMP certification, is a plus.
Apr 17, 2024
Full time
Introduction About Us: We are a leading global company dedicated to innovation and excellence in our industry. With a strong focus on technology and customer satisfaction, we are committed to providing cutting-edge solutions to our clients. Benefits: Additional leave Company pension Free parking Life insurance On-site parking Private dental insurance Private medical insurance Sick pay Key Responsibilities: Provide comprehensive helpdesk services, offering day-to-day support for all IT-related queries and issues using Ivanti service desk and manager. Maintain, manage, and develop all aspects of the IT systems and network infrastructure for our UK and Germany facilities in collaboration with corporate IT. Ensure the security of our IT infrastructure by identifying and addressing potential weaknesses or threats, coordinating with global IT security teams as needed. Manage the selection, purchase, installation, and maintenance of all corporate-approved hardware and software, including computer, storage, networking, backup, and security systems. Administer and upgrade all Microsoft and corporate-approved third-party software applications, including O365 applications such as Microsoft Teams and Exchange. Oversee the Rubrik backup and recovery solution, ensuring compliance with corporate data backup requirements. Ensure all hardware and software assets are properly managed and compliant with licensing requirements. Collaborate with global IT teams to provide remote and onsite support to our facilities worldwide and assist in developing IT solutions for the organization. Manage and maintain VMWare server infrastructure and SAN, as well as Active Directory infrastructure for our UK and Germany environments. Knowledge & Ability: Proficiency in Microsoft Windows Enterprise technologies, including Windows OS, Windows Server, Office 365, SharePoint, SQL Server, CRM, and Microsoft Teams. Familiarity with third-party software systems such as Glovia G2, Rubrik Backup, Citrix, Windows RDS, Ivanti management suite, and DLP solutions. Experience with hardware solutions including SAN, servers, desktops, and laptops. Strong understanding of IT procedures, documentation, systems analysis, and information system development and deployment. Knowledge of ISO 9001 Quality & ISO 14001 Environmental requirements. Experience or certification in Cisco or Aruba switches and enterprise Wi-Fi, as well as VMWare administration. Familiarity with VOIP and Microsoft Teams Phone Systems. Proficient in AD administration, including AD Users and Computers, AD Sites and Services, GPO, Microsoft DHCP, and DNS. Project management experience, such as PMP certification, is a plus.
IT Engineer South Norfolk£25,000 - £30,000We are delighted to be supporting this leading Norfolk business to recruit for an experienced IT Engineer. You will closely support the Head of IT with a variety of tasks including: 1st & 2nd Line support across all sites and assets Maintenance of ticket system Onboarding of staff to IT & Sage facilities Office 365 and Sage Administration Hardware and Software setup Remote and onsite support Assist with projects with Head of Technology & EP Manager Maintain Inventory and records About You: You must have recent experience of working within a similar role. IT Knowledge including recent trends and technology are essential Knowledge of Office 365 or equivalent (Google Apps etc.) Willing to learn and willing to push yourself Be passionate about the role
Apr 16, 2024
Full time
IT Engineer South Norfolk£25,000 - £30,000We are delighted to be supporting this leading Norfolk business to recruit for an experienced IT Engineer. You will closely support the Head of IT with a variety of tasks including: 1st & 2nd Line support across all sites and assets Maintenance of ticket system Onboarding of staff to IT & Sage facilities Office 365 and Sage Administration Hardware and Software setup Remote and onsite support Assist with projects with Head of Technology & EP Manager Maintain Inventory and records About You: You must have recent experience of working within a similar role. IT Knowledge including recent trends and technology are essential Knowledge of Office 365 or equivalent (Google Apps etc.) Willing to learn and willing to push yourself Be passionate about the role
Installation Team Leader, Reading Roc Technologies is one of the UK s fastest growing and capable Transformation Services Providers and we empower organisations in the public and private sectors to accelerate business and technology change. We have an exciting opportunity as Installation Team Leader within our Engineering services team. As an Installation Team Leader, you will be overseeing the day to day operations of our installation team, ensuring the successful delivery of customer projects. Reporting to the Site/Project Manager, you will be responsible for supervising engineering resources, completing installation documentation, assisting with site surveys, and contributing to quotations. The Installation Team Leader will be required to be onsite Monday to Friday, at our clients site based in Reading, Berkshire. Responsibilities Commercial Responsibilities Assisting in achieving the P&L Assisting in quotations, detailing man days and material requisitions. Delivery Ensure high-quality solutions and services are delivered to achieve maximum client satisfaction Act as an escalation point for issues encountered during delivery Maintain regular and effective communication within the delivery team. Manage Installation teams effectively Undertake and resolve fault calls promptly Liase with facilities, Work Area Managers, WCC, and installation teams. Ensure timely completion of all relevant administration tasks, including shipping requests, work permits, and site access. Partner Maintain customer communications during project delivery. Collaborate with Sales to assist in site surveys and provide feedback for costings. Knowledge and Experience Experience in supervising staff in a customer environment Strong leadership and motivational skills Good communications skills Willingness for continuous improvement Key Skills and Requirements Proficiency in terminating fibre optic cables (cold cure and splicing) Experience in terminating copper cabling (Category 5e, category 6 etc) Experience of testing both fibre optic and copper cables using Fluke Testers Good knowledge of current installation practices Ability to work collaboratively within a team to maintain high standards of workmanship Personal Qualities Determined and proactive approach Highly organised, methodical, and detail orientated Analytical mindset with problem solving skills Interpersonal sensitivity and ability to remain calm under pressure in a fast paced environment. If you're ready to lead and inspire a dynamic team in delivering exceptional engineering solutions, we encourage you to apply today! Join us and be part of our exciting journey in engineering excellence! Roc Technologies is an equal opportunities employer, if you feel you meet the skills outlined in the job specification, we would love to hear from you.
Apr 16, 2024
Full time
Installation Team Leader, Reading Roc Technologies is one of the UK s fastest growing and capable Transformation Services Providers and we empower organisations in the public and private sectors to accelerate business and technology change. We have an exciting opportunity as Installation Team Leader within our Engineering services team. As an Installation Team Leader, you will be overseeing the day to day operations of our installation team, ensuring the successful delivery of customer projects. Reporting to the Site/Project Manager, you will be responsible for supervising engineering resources, completing installation documentation, assisting with site surveys, and contributing to quotations. The Installation Team Leader will be required to be onsite Monday to Friday, at our clients site based in Reading, Berkshire. Responsibilities Commercial Responsibilities Assisting in achieving the P&L Assisting in quotations, detailing man days and material requisitions. Delivery Ensure high-quality solutions and services are delivered to achieve maximum client satisfaction Act as an escalation point for issues encountered during delivery Maintain regular and effective communication within the delivery team. Manage Installation teams effectively Undertake and resolve fault calls promptly Liase with facilities, Work Area Managers, WCC, and installation teams. Ensure timely completion of all relevant administration tasks, including shipping requests, work permits, and site access. Partner Maintain customer communications during project delivery. Collaborate with Sales to assist in site surveys and provide feedback for costings. Knowledge and Experience Experience in supervising staff in a customer environment Strong leadership and motivational skills Good communications skills Willingness for continuous improvement Key Skills and Requirements Proficiency in terminating fibre optic cables (cold cure and splicing) Experience in terminating copper cabling (Category 5e, category 6 etc) Experience of testing both fibre optic and copper cables using Fluke Testers Good knowledge of current installation practices Ability to work collaboratively within a team to maintain high standards of workmanship Personal Qualities Determined and proactive approach Highly organised, methodical, and detail orientated Analytical mindset with problem solving skills Interpersonal sensitivity and ability to remain calm under pressure in a fast paced environment. If you're ready to lead and inspire a dynamic team in delivering exceptional engineering solutions, we encourage you to apply today! Join us and be part of our exciting journey in engineering excellence! Roc Technologies is an equal opportunities employer, if you feel you meet the skills outlined in the job specification, we would love to hear from you.
We've been made aware recently of individuals impersonating HCA Healthcare UK colleagues as part of a fraudulent job scheme. Please be aware that HCA Healthcare UK would never ask for payments to secure a job offer, visa or work permit. If you are ever in any doubt about the validity of your job application / offeryou can contact our recruitment team directly via email at London Bridge - Hybrid 2-3 days a week in the office Full-time, 37.5 hours per week Permanent HCA Healthcare UK's Information Technology Group (ITG) is a Group IT function, developing and managing all aspects of healthcare IT across our portfolio of hospitals, clinics, outpatient centres, laboratories, and other associated businesses. The ITG Technology Delivery Department, under the ITG Head of Technology Delivery, oversees the Platform Engineering, Software Engineering, Solutions Design and QA teams, and is responsible for maintaining all the technology infrastructure components, and as well as looks after all the aspects of applications, services, storage, networking and connectivity elements that are used in the day-to-day operations of an organization. What you'll do: The role will involve Installing, managing, controlling, deploying and maintaining infrastructure systems software, to meet operational needs and service levels. Ensures that system software is provisioned and configured to facilitate the achievement of service objectives. Evaluates new system software and recommends adoption if appropriate. Plans the provisioning and testing of new versions of system software. Investigates and coordinates the resolution of potential and actual service problems. Ensures that operational procedures and diagnostics for system software are current, accessible and Deploying, configuring and operating IT Infrastructure. Provides technical leadership to optimise the performance of IT infrastructure. Investigates and manages the adoption of tools, techniques and processes (including automation) for the management of systems and services. Oversees the planning, installation, maintenance and acceptance of new and updated infrastructure components and infrastructure-based services. Aligns to service expectations, security requirements and other quality standards. Ensures that operational procedures and documentation are fit for purpose and kept up to date. Ensures that operational issues are identified, recorded, monitored and resolved. Provides appropriate status and other reports to specialists, users and managers. What you'll bring: Endpoint security management Mobile Device Management Administration experience. Good understanding of PowerShell Basic understanding of networking principles Exchange administration experience (Desirable) Capacity management and planning experience (Desirable) Experience of Packaging applications (Desirable) Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Senior End User Computing Engineer, you'll be eligible for: 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you. Private Healthcare Insurance for treatment at our leading hospitals. Private pension contribution which increases with length of service. Season Ticket Loan and Cycle to Work scheme. Group Life Assurance from day one. Critical illness cover. Enhanced Maternity and Paternity pay. Corporate staff discount for all facilities including Maternity packages at The Portland. Comprehensive range of flexible health, protection and lifestyle benefits to suit you. Discounts with over 800 major retailers. Diversity and Inclusion Patients first. Colleagues always. That's the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each other. By working together with our colleagues we're creating a truly inclusive environment, where individual differences are celebrated and everyone can achieve their potential. We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That's why we're happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.
Apr 16, 2024
Full time
We've been made aware recently of individuals impersonating HCA Healthcare UK colleagues as part of a fraudulent job scheme. Please be aware that HCA Healthcare UK would never ask for payments to secure a job offer, visa or work permit. If you are ever in any doubt about the validity of your job application / offeryou can contact our recruitment team directly via email at London Bridge - Hybrid 2-3 days a week in the office Full-time, 37.5 hours per week Permanent HCA Healthcare UK's Information Technology Group (ITG) is a Group IT function, developing and managing all aspects of healthcare IT across our portfolio of hospitals, clinics, outpatient centres, laboratories, and other associated businesses. The ITG Technology Delivery Department, under the ITG Head of Technology Delivery, oversees the Platform Engineering, Software Engineering, Solutions Design and QA teams, and is responsible for maintaining all the technology infrastructure components, and as well as looks after all the aspects of applications, services, storage, networking and connectivity elements that are used in the day-to-day operations of an organization. What you'll do: The role will involve Installing, managing, controlling, deploying and maintaining infrastructure systems software, to meet operational needs and service levels. Ensures that system software is provisioned and configured to facilitate the achievement of service objectives. Evaluates new system software and recommends adoption if appropriate. Plans the provisioning and testing of new versions of system software. Investigates and coordinates the resolution of potential and actual service problems. Ensures that operational procedures and diagnostics for system software are current, accessible and Deploying, configuring and operating IT Infrastructure. Provides technical leadership to optimise the performance of IT infrastructure. Investigates and manages the adoption of tools, techniques and processes (including automation) for the management of systems and services. Oversees the planning, installation, maintenance and acceptance of new and updated infrastructure components and infrastructure-based services. Aligns to service expectations, security requirements and other quality standards. Ensures that operational procedures and documentation are fit for purpose and kept up to date. Ensures that operational issues are identified, recorded, monitored and resolved. Provides appropriate status and other reports to specialists, users and managers. What you'll bring: Endpoint security management Mobile Device Management Administration experience. Good understanding of PowerShell Basic understanding of networking principles Exchange administration experience (Desirable) Capacity management and planning experience (Desirable) Experience of Packaging applications (Desirable) Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Senior End User Computing Engineer, you'll be eligible for: 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you. Private Healthcare Insurance for treatment at our leading hospitals. Private pension contribution which increases with length of service. Season Ticket Loan and Cycle to Work scheme. Group Life Assurance from day one. Critical illness cover. Enhanced Maternity and Paternity pay. Corporate staff discount for all facilities including Maternity packages at The Portland. Comprehensive range of flexible health, protection and lifestyle benefits to suit you. Discounts with over 800 major retailers. Diversity and Inclusion Patients first. Colleagues always. That's the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each other. By working together with our colleagues we're creating a truly inclusive environment, where individual differences are celebrated and everyone can achieve their potential. We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That's why we're happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.
Cyber Security - Operations Manager Glasgow - hybrid working - 65,000 + benefits (10% annual bonus) Head Resourcing are pleased to be working with one of Scotland's biggest success stories as they look to hire a Cyber Security Operations Manager. Our client is headquartered in Glasgow with state-of-the-art office facilities; however, they support hybrid working with two or three days per week required in the office. This role will play a critical role in ensuring our clients Cyber Security teams ability to identify, detect, and respond to all security alerts generated from their information systems. The successful candidate will work closely with internal teams as well as with our clients managed service partners to ensure all events and alarms are investigated to completion in line with our clients Cyber Security policies and standards. Key Responsibilities: Service Management of security partners ensuring high levels of performance are delivered across detection, response, and recovery. Developing cyber incident response plans, playbooks, and processes that allow security operations team to respond to incidents rapidly and effectively. Building effective security operations capabilities and using purple team engagements to tune and validate detection tooling. Working collaboratively with IT teams to remediate vulnerabilities identified through red team engagements, penetration testing, and vulnerability scanning. Planning and coordination of large-scale security incident response, remediation and recovery efforts involving multiple parties and teams. Manage the delivery of daily/weekly security reports. Manage Email security monitoring. Skills: A robust understanding of: The typical techniques used by attackers, ranging from E criminal to state affiliated groups. Preventing and detecting common attacker techniques and the MITRE ATT&CK framework. Tuning and configuring cyber security tools, for example SIEM and EDR tooling. How enterprise IT networks, Active Directory and Azure AD operate. Service Management of key partners This role comes with excellent benefits such as discretionary bonus and private healthcare and can be worked on a hybrid basis. If this is of interest, please apply or email your CV to (url removed) for a confidential chat to find out more.
Apr 16, 2024
Full time
Cyber Security - Operations Manager Glasgow - hybrid working - 65,000 + benefits (10% annual bonus) Head Resourcing are pleased to be working with one of Scotland's biggest success stories as they look to hire a Cyber Security Operations Manager. Our client is headquartered in Glasgow with state-of-the-art office facilities; however, they support hybrid working with two or three days per week required in the office. This role will play a critical role in ensuring our clients Cyber Security teams ability to identify, detect, and respond to all security alerts generated from their information systems. The successful candidate will work closely with internal teams as well as with our clients managed service partners to ensure all events and alarms are investigated to completion in line with our clients Cyber Security policies and standards. Key Responsibilities: Service Management of security partners ensuring high levels of performance are delivered across detection, response, and recovery. Developing cyber incident response plans, playbooks, and processes that allow security operations team to respond to incidents rapidly and effectively. Building effective security operations capabilities and using purple team engagements to tune and validate detection tooling. Working collaboratively with IT teams to remediate vulnerabilities identified through red team engagements, penetration testing, and vulnerability scanning. Planning and coordination of large-scale security incident response, remediation and recovery efforts involving multiple parties and teams. Manage the delivery of daily/weekly security reports. Manage Email security monitoring. Skills: A robust understanding of: The typical techniques used by attackers, ranging from E criminal to state affiliated groups. Preventing and detecting common attacker techniques and the MITRE ATT&CK framework. Tuning and configuring cyber security tools, for example SIEM and EDR tooling. How enterprise IT networks, Active Directory and Azure AD operate. Service Management of key partners This role comes with excellent benefits such as discretionary bonus and private healthcare and can be worked on a hybrid basis. If this is of interest, please apply or email your CV to (url removed) for a confidential chat to find out more.
Royal Navy Senior Communications Manager - Corporate and Reactive News Salary - £43,080, plus a Civil Service Pension with an average employer contribution of 27% Location - Navy Command Headquarters, Leach Building, HMS Excellent, Portsmouth Job grade - Senior Executive Officer C1 Contract type - Permanent Business area - MOD - Navy - MOD - Navy - Royal Navy Communications and Influence. Portsmouth. Type of role - Communications / Marketing Working pattern - Flexible working, Full-time, Job share, Part-time Number of jobs available - 1 About the job Job summary: The Royal Navy Communications and Influence (RN Comms) team is seeking a dynamic and motivated Senior Communications Manager for their fast paced and high-profile Corporate Communications and Reactive News team. The successful candidate will have specific responsibility for advice and communications relating to issues impacting the reputation of the Royal Navy at home and around the globe. This position is advertised at 37 hours per week and is based out of Navy Command Headquarters in Portsmouth. Job description What you will be doing: The Royal Navy and associated agencies are subject to intense public, parliamentary and media scrutiny. The post holder is responsible for the overall quality and output of the Corporate Communications and Reactive News team, engaging across the RN and MOD and ensuring overall alignment with the RN Comms strategy and Defence Communications strategy and messaging. You will: Provide professional and comprehensive communications advice to senior military officers, officials, special advisors, and RN Units. Manage communications surrounding matters which have the potential to be reputationally damaging to the RN, including personnel, operational, policy security issues. Produce relevant and timely lines to take/Defensive News briefs for those emerging or policy issues, briefing to senior levels in person when needed. In time of crisis or period of significant media activity, support the overall RN Comms effort, ensuring coherent messaging and providing fast paced proactive media advice and material. Maintain a good working relationship with key local and regional media outlets and defence specialists. Support RN media facilities and carry out media minding duties when required. As a strong team player, act as a role model, offer guidance and support to colleagues in their day-to-day work and help to develop them over time. Have the leadership skills to provide direction and focus to your team to ensure outputs are delivered in a timely and accurate manner and provide advice to others. Be part of an on-call roster dealing with a range of enquiries across the breadth of Royal Navy and associated departments, working alongside the Defence Directorate of Communications. Person specification Essential criteria include: Excellent understanding of the media and social media landscape. Excellent written and verbal communication skills. The ability to pay attention to detail and absorb complex information at pace to inform and produce plain language communications that clearly articulate the Royal Navy's objectives and policy. The discretion to handle classified and sensitive information pertaining to policy or personnel issues. Confidence and strategic judgement, as successful candidates will be required to become a trusted adviser to senior military officers and staff. The ability to work effectively with a wide variety of personalities and experience. Desirable criteria include: A proven record of working either in a media/press office/corporate communications environment, or in defence policy areas. Experience of news management in PR or journalism. Experience of using social media. Experience of Government Communications Service and Modern Communications Operating Model. Behaviours We'll assess you against these behaviours during the selection process: Making Effective Decisions Communicating and Influencing Leadership Seeing the Big Picture Benefits Alongside your salary of £43,080, Ministry of Defence contributes £11,631 towards you being a member of the Civil Service Defined Benefit Pension scheme. As a civil servant in Navy Command, you will be part of a forward-looking organisation with inclusive workplace policies, excellent career prospects, and a job that makes a difference. Navy Command prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance. Other benefits for Navy Command civil servants include: 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years' service A very competitive pension scheme Personal & professional development Alternative working patterns for many roles Access to a confidential, professional support service Discount schemes Bicycle / season ticket loans Enhanced maternity, paternity, and adoption leave Special paid leave to volunteer up to 6 days a year Our headquarters in Portsmouth also offers an impressive range of on-site facilities including a gymnasium, tennis courts, and other sporting facilities, a children's nursery, a bistro restaurant, a shop and plenty of car parking spaces. The post does not offer relocation expenses. External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. Please note: Expenses incurred for travel to interviews will not be reimbursed. Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Apr 16, 2024
Full time
Royal Navy Senior Communications Manager - Corporate and Reactive News Salary - £43,080, plus a Civil Service Pension with an average employer contribution of 27% Location - Navy Command Headquarters, Leach Building, HMS Excellent, Portsmouth Job grade - Senior Executive Officer C1 Contract type - Permanent Business area - MOD - Navy - MOD - Navy - Royal Navy Communications and Influence. Portsmouth. Type of role - Communications / Marketing Working pattern - Flexible working, Full-time, Job share, Part-time Number of jobs available - 1 About the job Job summary: The Royal Navy Communications and Influence (RN Comms) team is seeking a dynamic and motivated Senior Communications Manager for their fast paced and high-profile Corporate Communications and Reactive News team. The successful candidate will have specific responsibility for advice and communications relating to issues impacting the reputation of the Royal Navy at home and around the globe. This position is advertised at 37 hours per week and is based out of Navy Command Headquarters in Portsmouth. Job description What you will be doing: The Royal Navy and associated agencies are subject to intense public, parliamentary and media scrutiny. The post holder is responsible for the overall quality and output of the Corporate Communications and Reactive News team, engaging across the RN and MOD and ensuring overall alignment with the RN Comms strategy and Defence Communications strategy and messaging. You will: Provide professional and comprehensive communications advice to senior military officers, officials, special advisors, and RN Units. Manage communications surrounding matters which have the potential to be reputationally damaging to the RN, including personnel, operational, policy security issues. Produce relevant and timely lines to take/Defensive News briefs for those emerging or policy issues, briefing to senior levels in person when needed. In time of crisis or period of significant media activity, support the overall RN Comms effort, ensuring coherent messaging and providing fast paced proactive media advice and material. Maintain a good working relationship with key local and regional media outlets and defence specialists. Support RN media facilities and carry out media minding duties when required. As a strong team player, act as a role model, offer guidance and support to colleagues in their day-to-day work and help to develop them over time. Have the leadership skills to provide direction and focus to your team to ensure outputs are delivered in a timely and accurate manner and provide advice to others. Be part of an on-call roster dealing with a range of enquiries across the breadth of Royal Navy and associated departments, working alongside the Defence Directorate of Communications. Person specification Essential criteria include: Excellent understanding of the media and social media landscape. Excellent written and verbal communication skills. The ability to pay attention to detail and absorb complex information at pace to inform and produce plain language communications that clearly articulate the Royal Navy's objectives and policy. The discretion to handle classified and sensitive information pertaining to policy or personnel issues. Confidence and strategic judgement, as successful candidates will be required to become a trusted adviser to senior military officers and staff. The ability to work effectively with a wide variety of personalities and experience. Desirable criteria include: A proven record of working either in a media/press office/corporate communications environment, or in defence policy areas. Experience of news management in PR or journalism. Experience of using social media. Experience of Government Communications Service and Modern Communications Operating Model. Behaviours We'll assess you against these behaviours during the selection process: Making Effective Decisions Communicating and Influencing Leadership Seeing the Big Picture Benefits Alongside your salary of £43,080, Ministry of Defence contributes £11,631 towards you being a member of the Civil Service Defined Benefit Pension scheme. As a civil servant in Navy Command, you will be part of a forward-looking organisation with inclusive workplace policies, excellent career prospects, and a job that makes a difference. Navy Command prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance. Other benefits for Navy Command civil servants include: 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years' service A very competitive pension scheme Personal & professional development Alternative working patterns for many roles Access to a confidential, professional support service Discount schemes Bicycle / season ticket loans Enhanced maternity, paternity, and adoption leave Special paid leave to volunteer up to 6 days a year Our headquarters in Portsmouth also offers an impressive range of on-site facilities including a gymnasium, tennis courts, and other sporting facilities, a children's nursery, a bistro restaurant, a shop and plenty of car parking spaces. The post does not offer relocation expenses. External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. Please note: Expenses incurred for travel to interviews will not be reimbursed. Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
IT Engineer South Norfolk 25,000 - 30,000 We are delighted to be supporting this leading Norfolk business to recruit for an experienced IT Engineer. You will closely support the Head of IT with a variety of tasks including: 1st & 2nd Line support across all sites and assets Maintenance of ticket system Onboarding of staff to IT & Sage facilities Office 365 and Sage Administration Hardware and Software setup Remote and onsite support Assist with projects with Head of Technology & EP Manager Maintain Inventory and records About You: You must have recent experience of working within a similar role. IT Knowledge including recent trends and technology are essential Knowledge of Office 365 or equivalent (Google Apps etc.) Willing to learn and willing to push yourself Be passionate about the role
Apr 16, 2024
Full time
IT Engineer South Norfolk 25,000 - 30,000 We are delighted to be supporting this leading Norfolk business to recruit for an experienced IT Engineer. You will closely support the Head of IT with a variety of tasks including: 1st & 2nd Line support across all sites and assets Maintenance of ticket system Onboarding of staff to IT & Sage facilities Office 365 and Sage Administration Hardware and Software setup Remote and onsite support Assist with projects with Head of Technology & EP Manager Maintain Inventory and records About You: You must have recent experience of working within a similar role. IT Knowledge including recent trends and technology are essential Knowledge of Office 365 or equivalent (Google Apps etc.) Willing to learn and willing to push yourself Be passionate about the role
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Data Analyst to join the team based in London. The successful candidate will be representing and supporting the Canter of Excellence for Performance Management, International Performance Analyst will have a great opportunity to build strong business relationships with our clients internationally. The primary focus is on the successful measurement and reporting of operational performance data, overall integrity of the systems, and assuming responsibility for supporting the account team, overseeing proper system use and configuration to meet internal and client objectives. Key Responsibilities: The designated Corrigo Systems Administrator is responsible for integrity of the systems and assuming responsibility for supporting the account team, overseeing proper system use and configuration to meet internal and client objectives. Utilized support in supporting the International Data Analyst in collaborating 52 critical planners prior to submissions to the International Critical Engineering Coordinator and ensuring the required client change requests have been submitted and any date changes are made to the planners and communication with vendors. Manage the Corrigo work order process and systems and associated data platform, as it specifically relates to compliance / performance management / reporting and maximizing system capability minimizing the KPI financial penalties applicable within the SOW. Provide client audit support of critical equipment required maintenance activities. Manage operations to mitigate operational risk. Managing the risk and compliance risk register smart sheet, and client operational attendance calendar. Responsible for supporting in production of monthly, quarterly, annual, and ad-hoc account reporting. Responsible for system and user process documentation; developing new documentation as required and updates to existing documentation. Explore options to satisfy new business needs within the capabilities of existing systems; configure, document, and deploy solutions. Support the account team users with general questions and other systems support requests. Support resource to the engineering team and additional requests that may be required from the International Critical Engineering Manager (CEM). Performs other duties as required. Skills and Qualifications: Experience in data entry management and related computer software. Advanced skills in database applications Experience in change management systems and processes Experience in quality management systems and processes Experience in facility management, in the banking industry is preferred. Experience in critical equipment is preferred (UPS, Generators, HVAC, and electrical distribution) Ability to interface successfully with all levels of employees, including senior executive management. Knowledge of common computer applications including Microsoft Suite applications such as Word, PowerPoint, and Excel. Smart-sheet access/license Ability to manage multi-million Pound/Dollar budgets. Excellent MS Office Suite skills Demonstrable Health & Safety knowledge and/or experience (IOSH minimum) Proven record of providing excellent internal and external customer service About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
Apr 16, 2024
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Data Analyst to join the team based in London. The successful candidate will be representing and supporting the Canter of Excellence for Performance Management, International Performance Analyst will have a great opportunity to build strong business relationships with our clients internationally. The primary focus is on the successful measurement and reporting of operational performance data, overall integrity of the systems, and assuming responsibility for supporting the account team, overseeing proper system use and configuration to meet internal and client objectives. Key Responsibilities: The designated Corrigo Systems Administrator is responsible for integrity of the systems and assuming responsibility for supporting the account team, overseeing proper system use and configuration to meet internal and client objectives. Utilized support in supporting the International Data Analyst in collaborating 52 critical planners prior to submissions to the International Critical Engineering Coordinator and ensuring the required client change requests have been submitted and any date changes are made to the planners and communication with vendors. Manage the Corrigo work order process and systems and associated data platform, as it specifically relates to compliance / performance management / reporting and maximizing system capability minimizing the KPI financial penalties applicable within the SOW. Provide client audit support of critical equipment required maintenance activities. Manage operations to mitigate operational risk. Managing the risk and compliance risk register smart sheet, and client operational attendance calendar. Responsible for supporting in production of monthly, quarterly, annual, and ad-hoc account reporting. Responsible for system and user process documentation; developing new documentation as required and updates to existing documentation. Explore options to satisfy new business needs within the capabilities of existing systems; configure, document, and deploy solutions. Support the account team users with general questions and other systems support requests. Support resource to the engineering team and additional requests that may be required from the International Critical Engineering Manager (CEM). Performs other duties as required. Skills and Qualifications: Experience in data entry management and related computer software. Advanced skills in database applications Experience in change management systems and processes Experience in quality management systems and processes Experience in facility management, in the banking industry is preferred. Experience in critical equipment is preferred (UPS, Generators, HVAC, and electrical distribution) Ability to interface successfully with all levels of employees, including senior executive management. Knowledge of common computer applications including Microsoft Suite applications such as Word, PowerPoint, and Excel. Smart-sheet access/license Ability to manage multi-million Pound/Dollar budgets. Excellent MS Office Suite skills Demonstrable Health & Safety knowledge and/or experience (IOSH minimum) Proven record of providing excellent internal and external customer service About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
Social Value Manager Are you passionate about corporate social values, is this an area you either have experience of or feel strongly about and want to make a difference with? Do you have a exposure to corporate social values or ESG and have a background in Bid Writing, Project Management, Data Analysis and Review, Internal/External Comms or Partnership Development? You will need to be eligible to live and work in the UK and this is a hybrid role enabling home working. What you'll do: Develop and implement Telent's Social Value Strategy, aligned with our corporate values. To lead Telent's Social Value Working Group ensuring effective governance and representation. Coordinate Social Value activity across the business. Keep abreast of UKG and customer mandated Social Value requirements and principles, and advise initiative owners and businesses on their implementation Keep abreast of market and industry developments, amongst customers and competitors, and feed back to the business to identify opportunities for innovation and sharing best practice from other sectors Collaborate with our clients, project teams and other relevant stakeholders to ensure social value is integrated within, between and across teams. Who you are: You are passionate about corporate social responsibility and values. You will be someone who is data driven and who has excellent communication skills at all levels. You will be a great team player and will encourage that across the board. Key requirements: Demonstrable interest in Social Value, and commitment to ESG principles. Previous experience in one or more of the following areas would be beneficial: bid writing and review, data analysis, project management, internal/external communications, partnership development, compliance. Understanding of social value principles, frameworks, and measurement methodologies linked to public procurement, including relevant UK social value legislation. Customer and community focussed. Excellent communication and interpersonal / relationship-building skills. Good data analysis skills, and ability to use Microsoft Excel and similar tools. Business area Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: BEN1 vehicle Medical 34 days holiday, including public holidays, plus the option to buy or sell five days each year Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. About Telent Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK's critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You'll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed.
Apr 16, 2024
Full time
Social Value Manager Are you passionate about corporate social values, is this an area you either have experience of or feel strongly about and want to make a difference with? Do you have a exposure to corporate social values or ESG and have a background in Bid Writing, Project Management, Data Analysis and Review, Internal/External Comms or Partnership Development? You will need to be eligible to live and work in the UK and this is a hybrid role enabling home working. What you'll do: Develop and implement Telent's Social Value Strategy, aligned with our corporate values. To lead Telent's Social Value Working Group ensuring effective governance and representation. Coordinate Social Value activity across the business. Keep abreast of UKG and customer mandated Social Value requirements and principles, and advise initiative owners and businesses on their implementation Keep abreast of market and industry developments, amongst customers and competitors, and feed back to the business to identify opportunities for innovation and sharing best practice from other sectors Collaborate with our clients, project teams and other relevant stakeholders to ensure social value is integrated within, between and across teams. Who you are: You are passionate about corporate social responsibility and values. You will be someone who is data driven and who has excellent communication skills at all levels. You will be a great team player and will encourage that across the board. Key requirements: Demonstrable interest in Social Value, and commitment to ESG principles. Previous experience in one or more of the following areas would be beneficial: bid writing and review, data analysis, project management, internal/external communications, partnership development, compliance. Understanding of social value principles, frameworks, and measurement methodologies linked to public procurement, including relevant UK social value legislation. Customer and community focussed. Excellent communication and interpersonal / relationship-building skills. Good data analysis skills, and ability to use Microsoft Excel and similar tools. Business area Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: BEN1 vehicle Medical 34 days holiday, including public holidays, plus the option to buy or sell five days each year Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. About Telent Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK's critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You'll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed.
Role: Business Change Manager (ERP implementation) Contract: 12 months initial Day rate: Market day rate - Outside IR35 Location: Staffordshire base/Hybrid working - with travel across the UK We are currently recruiting for a highly accomplished ERPBusiness Change Manager to work on a large programme of work for a well established, national organisation. An experienced Business Change Manager is required to work on the implementation of a new ERP Solution, which is being rolled out across the organisation. This is a large scale role, made up of several business entities, with a widespread and diverse workforce. The succesful candidate will come from an Engineering/FM type background. Skills and experience required: Solid Business Change Management background Experience of leading ERP implementation projects Iindustry experience across Facilities Management, Manufacturing or Engineering would be highly desirable An excellent communicator who can influence the adoption of change Be able to build relationships across the organisation Previous large scale Business Change experience The successful candidate must be willing to travel across the UK, which will be expensed for any travel away from your base location (Staffordshire). You will need to be onsite and building relationships to influence and drive the change successfully. If you are interested in the role and would like to apply, please do so by clicking the link, or contacting Jackie Dean at Jumar for immediate consideration. You must be a citizen of the UK and hold the relevant right to work documentation in order to be successful in securing this role. We take great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Apr 16, 2024
Contractor
Role: Business Change Manager (ERP implementation) Contract: 12 months initial Day rate: Market day rate - Outside IR35 Location: Staffordshire base/Hybrid working - with travel across the UK We are currently recruiting for a highly accomplished ERPBusiness Change Manager to work on a large programme of work for a well established, national organisation. An experienced Business Change Manager is required to work on the implementation of a new ERP Solution, which is being rolled out across the organisation. This is a large scale role, made up of several business entities, with a widespread and diverse workforce. The succesful candidate will come from an Engineering/FM type background. Skills and experience required: Solid Business Change Management background Experience of leading ERP implementation projects Iindustry experience across Facilities Management, Manufacturing or Engineering would be highly desirable An excellent communicator who can influence the adoption of change Be able to build relationships across the organisation Previous large scale Business Change experience The successful candidate must be willing to travel across the UK, which will be expensed for any travel away from your base location (Staffordshire). You will need to be onsite and building relationships to influence and drive the change successfully. If you are interested in the role and would like to apply, please do so by clicking the link, or contacting Jackie Dean at Jumar for immediate consideration. You must be a citizen of the UK and hold the relevant right to work documentation in order to be successful in securing this role. We take great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.