Job description Tradebe are looking for an IT Technician covering sites in the South of England, which involves travel to Dorset, Southampton, Swindon, Newport, Redditch and Rye. Main purpose of job The role is responsible for assistance in providing an effective UK IT platform and efficient support service for the UK business and its personnel. The Technician (IT Operations and Infrastructure) in conjunction with other team members and the third-party support company will be responsible for the planning, procurement, implementation, support, security, and management of information technology assets which support Tradebe in the UK. The role is responsible for assisting in providing an effective Inutec platform and efficient support service for the business and its personnel. The Technician, in conjunction with the and the third-party support company will be responsible for the planning, procurement, implementation, support, security, and management of information technology and Operational Technology assets which support Inutec. The role Working with the IT Technicians, Engineer and the Infrastructure Manager, Global It Teams Supervisor and third-party support provider to manage the day-to-day operation of IT assets for Tradebe in the UK, including help desk operations, network and server monitoring and administration, coordination and oversight of outsourced operations and SLA evaluation, server and storage capacity analysis and planning, and incident communication and escalation. Regular system and network maintenance routines to ensure that Tradebe UK IT assets are deployed efficiently and effectively with minimal down time. Control of hardware local inventory, provide/retire equipment. Control local software inventory ensuring accuracy Ensure that licensing of installed software is correctly recorded and conforms to legal requirements. Manage local IT purchasing requirements and manage corporate agreements across the UK. Efficient and courteous IT Support procedures monitored and reported using a support tracking system ensuring all logged helpdesk calls are closed in timely manner (liaising as the primary point of contact with contracted support organization). Execution of tasks required to complete projects within the UK . Ensure compliance of documented processes and implementation of new procedures (required to improve IT capabilities, enhance security/performance or other reason in the benefit of TRADEBE,). Advanced skills to configure, maintain and troubleshoot desktop/laptop, servers, network, telephony problems (support level 2). Provide basic end-user training and instruction to improve computer and technology operation in pursuit of business tasks. Maintain a good working knowledge of current and emerging technologies related to areas of responsibility, through independent research, and attending relevant conferences, trade shows, training and professional organization meetings. To support all levels of IT Management and support in conjunction with the Inutec IT Manager the Inutec business unit To support and manage all aspects of the Operation Technology deployed at Inutec, by assisting the Inutec Control and Instrumentation Engineer Investigate and advise fault occurrences on Electronic, Measurement and Control and Instrumentation systems on site. Manage and Control of Operational Technology based equipment to ensure resilience and security considerations are met on site. The person Proven experience in Information Technology, in a variety of roles related to infrastructure and operations Experience with multi-site enterprise deployments. Network design, implementation, support and management preferred Experience with multi-site enterprise Server deployments, design, implementation, support and management preferred Experience in identifying routine IT tasks and activities, and their implementation. Experience supporting remote office and home office-based end users preferred This is a multi-site role and requires that the successful candidate hold a full valid driving license. Ability to engage at all levels, in a clear and simple way, to ensure understanding of the specific issues Baseline security clearance required. We offer Salary from £25,000 - £45,000 per annum Annual bonus 25 days holiday plus 8 bank holidays? Pension Flexible benefits (access to our benefits platform for discounts and cash back on shopping purchases, gyms and leisure activities, cycle to work scheme and dedicated wellbeing centre)?
Mar 29, 2024
Full time
Job description Tradebe are looking for an IT Technician covering sites in the South of England, which involves travel to Dorset, Southampton, Swindon, Newport, Redditch and Rye. Main purpose of job The role is responsible for assistance in providing an effective UK IT platform and efficient support service for the UK business and its personnel. The Technician (IT Operations and Infrastructure) in conjunction with other team members and the third-party support company will be responsible for the planning, procurement, implementation, support, security, and management of information technology assets which support Tradebe in the UK. The role is responsible for assisting in providing an effective Inutec platform and efficient support service for the business and its personnel. The Technician, in conjunction with the and the third-party support company will be responsible for the planning, procurement, implementation, support, security, and management of information technology and Operational Technology assets which support Inutec. The role Working with the IT Technicians, Engineer and the Infrastructure Manager, Global It Teams Supervisor and third-party support provider to manage the day-to-day operation of IT assets for Tradebe in the UK, including help desk operations, network and server monitoring and administration, coordination and oversight of outsourced operations and SLA evaluation, server and storage capacity analysis and planning, and incident communication and escalation. Regular system and network maintenance routines to ensure that Tradebe UK IT assets are deployed efficiently and effectively with minimal down time. Control of hardware local inventory, provide/retire equipment. Control local software inventory ensuring accuracy Ensure that licensing of installed software is correctly recorded and conforms to legal requirements. Manage local IT purchasing requirements and manage corporate agreements across the UK. Efficient and courteous IT Support procedures monitored and reported using a support tracking system ensuring all logged helpdesk calls are closed in timely manner (liaising as the primary point of contact with contracted support organization). Execution of tasks required to complete projects within the UK . Ensure compliance of documented processes and implementation of new procedures (required to improve IT capabilities, enhance security/performance or other reason in the benefit of TRADEBE,). Advanced skills to configure, maintain and troubleshoot desktop/laptop, servers, network, telephony problems (support level 2). Provide basic end-user training and instruction to improve computer and technology operation in pursuit of business tasks. Maintain a good working knowledge of current and emerging technologies related to areas of responsibility, through independent research, and attending relevant conferences, trade shows, training and professional organization meetings. To support all levels of IT Management and support in conjunction with the Inutec IT Manager the Inutec business unit To support and manage all aspects of the Operation Technology deployed at Inutec, by assisting the Inutec Control and Instrumentation Engineer Investigate and advise fault occurrences on Electronic, Measurement and Control and Instrumentation systems on site. Manage and Control of Operational Technology based equipment to ensure resilience and security considerations are met on site. The person Proven experience in Information Technology, in a variety of roles related to infrastructure and operations Experience with multi-site enterprise deployments. Network design, implementation, support and management preferred Experience with multi-site enterprise Server deployments, design, implementation, support and management preferred Experience in identifying routine IT tasks and activities, and their implementation. Experience supporting remote office and home office-based end users preferred This is a multi-site role and requires that the successful candidate hold a full valid driving license. Ability to engage at all levels, in a clear and simple way, to ensure understanding of the specific issues Baseline security clearance required. We offer Salary from £25,000 - £45,000 per annum Annual bonus 25 days holiday plus 8 bank holidays? Pension Flexible benefits (access to our benefits platform for discounts and cash back on shopping purchases, gyms and leisure activities, cycle to work scheme and dedicated wellbeing centre)?
The client is a well-established company which is based globally and looking to bring in someone into their business. The successful candidate will join the client s software asset management branch of the business, who are mainly responsible for technological development and process to support the business across the world. Benefits Hybrid working conditions. Salary increase to match inflation Pension and Healthcare Annual Bonus Many other additonal benefits Your Role Your role as a Technology Manager will be to oversee the license tracking, conduct software compliance and lead compliance mitigation efforts of the client s global software vendors. These will be tier 1 and tier 2 vendors. The main responsibilities for the role will be to: Identify, advise and evaluate on the opportunities available for process improvements and make any suggestions that will be required to make a change. Oversee tools and reporting used in the internal auditing process of software licensing. Under the volume license agreement, manage all aspects of the license management compliance processes and operations required. Recommend the client of software solutions that are needed. Develop software control measures. Manages online service requests. Create software compliance tracking and reporting processes. Skills Required Bachelor s degree or equivalent of relevant industry experience Knowledge of various licensing models, vendor maintenance programs, cloud computing solutions, and IT Asset Management standards Change management and relationship management skills. Experience managing technology systems and assets and vendor agreements. Ability to interact and interface effectively with all levels. Interface will all stakeholder levels If this role sounds of interest, and you would like to put yourself forward for the role, please feel free to apply or message the contact details attached.
Mar 29, 2024
Full time
The client is a well-established company which is based globally and looking to bring in someone into their business. The successful candidate will join the client s software asset management branch of the business, who are mainly responsible for technological development and process to support the business across the world. Benefits Hybrid working conditions. Salary increase to match inflation Pension and Healthcare Annual Bonus Many other additonal benefits Your Role Your role as a Technology Manager will be to oversee the license tracking, conduct software compliance and lead compliance mitigation efforts of the client s global software vendors. These will be tier 1 and tier 2 vendors. The main responsibilities for the role will be to: Identify, advise and evaluate on the opportunities available for process improvements and make any suggestions that will be required to make a change. Oversee tools and reporting used in the internal auditing process of software licensing. Under the volume license agreement, manage all aspects of the license management compliance processes and operations required. Recommend the client of software solutions that are needed. Develop software control measures. Manages online service requests. Create software compliance tracking and reporting processes. Skills Required Bachelor s degree or equivalent of relevant industry experience Knowledge of various licensing models, vendor maintenance programs, cloud computing solutions, and IT Asset Management standards Change management and relationship management skills. Experience managing technology systems and assets and vendor agreements. Ability to interact and interface effectively with all levels. Interface will all stakeholder levels If this role sounds of interest, and you would like to put yourself forward for the role, please feel free to apply or message the contact details attached.
My client in the Technology & Telecoms sector is seeking an IT Asset Manager is to manage and optimise the use of information technology within company. The successful candidate will oversee the organisation's hardware and software, ensuring effective allocation and use. Client Details Our client is a well-established firm in the Technology & Telecoms sector, employing under 100 individuals. Located near Lancashire, they are renowned for their innovative approach to technology and their commitment to staff development. My client is an ambitious Technology Solutions Provider, headquartered near Lancashire. Having more than doubled in size in the past four years, they are going through a journey of exponential growth and are a business that work extremely efficiently to deliver for their varied clientele across the UK. Description The appointed IT Asset Manager will be responsible for the following but, not limited to: Governance and Oversight: Oversee the governance of IT Asset Management (ITAM) tools, ensuring effective monitoring and reporting of IT assets within the organisation. Database Management: Manage databases containing crucial information such as licenses, service agreements, and warranties for both software and hardware assets, ensuring accuracy and compliance. Compliance Assurance: Ensure compliance with vendor contracts by meticulously planning, monitoring, and coordinating with hardware assets and software licenses. Procurement Strategy: Develop and implement procurement strategies across the organisation to optimise technology spend and resource allocation. Asset Identification and Enhancement: Define and refine schemes for identifying hardware and software-related assets, including versioning and dependencies, within asset management tools and the CMDB. Continuously enhance the CMDB throughout its lifecycle to maintain accuracy and relevance of content. Operational and Strategic Management: Lead daily and long-term operational and strategic management of hardware and software assets, ensuring efficient utilisation and alignment with organisational objectives. Reporting and Analysis: Provide timely KPI/metric information and standardised reporting as scheduled, along with ad hoc reporting as requested by management. Conduct trend analyses to inform decision-making processes. Project Support: Participate in various projects, offering asset management support and expertise to ensure successful project outcomes. Inventory Management: Manage inventory of Configuration Items (CIs) and assets, including dependencies and attributes, ensuring accurate recording of modifications, withdrawals, and additions. Lifecycle Management: Oversee the lifecycle management of hardware and software models in the CMDB, from introduction to retirement, ensuring proper documentation and adherence to processes. Compliance and Audit: Generate and disseminate various reports, including compliance reports on current assets and CIs. Conduct verification and audit of CMDB content to ensure accuracy and compliance. License Compliance: Manage activities related to license compliance audits, ensuring effective response to customer requests and maintaining compliance with licensing agreements. Process Improvement: Drive process efficiency by implementing key performance indicators (KPIs) and suggesting continuous improvements to asset management processes. Process Design and Execution: Design, execute, and enhance processes pertaining to software and hardware asset management, ensuring alignment with organisational objectives. Documentation and Governance: Establish and maintain comprehensive documentation of procedures, processes, and reports related to asset and configuration management. Develop and execute governance and strategic asset management functions. Collaboration and Communication: Collaborate with infrastructure teams to identify trends in asset performance and optimise resource utilisation. Maintain open communication channels with stakeholders and teams. Incorporation of Best Practices: Conduct research on industry best practices and incorporate them into organisational asset management practices to ensure alignment with industry standards. Maintenance Database: Establish and maintain a hardware and software maintenance database to track maintenance activities and schedules effectively, ensuring proper maintenance and upkeep of assets. Profile A successful IT Asset Manager should have: Demonstrated expertise in both IT software and hardware, complemented by over five years of dedicated experience in IT asset analysis. Extensive proficiency with Configuration Management Database (CMDB) operations, boasting over five years of hands-on involvement in aligning CMDB functionalities with specific business services. A track record of over five years in utilising IT Service Management (ITSM) tools for effective asset management, showcasing adeptness in optimising asset-related processes. Proven capability and history of successfully executing strategic asset management protocols, underscoring an ability to drive asset management initiatives to fruition. Robust understanding of IT Service Management (ITSM) procedures, coupled with practical experience in employing Discovery tools, highlighting a comprehensive grasp of asset discovery methodologies. Self-reliant with a strong aptitude for independently carrying out assigned tasks with minimal supervision, demonstrating autonomy and initiative in task execution. Exceptional multitasking abilities, adept at seamlessly managing multiple tasks simultaneously without compromising accuracy or efficiency. Outstanding communication and interpersonal skills, facilitating effective collaboration and interaction across various stakeholders and teams. Job Offer A competitive salary range up to 50,000 per annum Comprehensive benefits package 25 days holiday (increasing with length of service) Access to health cash plan Pension (3% employee/ 5% employer) Plus, a wide range of other benefits including Perkbox and free parking. A supportive and collaborative company culture The opportunity to work in a vibrant office in Lancashire Being part of a leading company in the Technology & Telecoms industry We encourage all candidates with the appropriate knowledge to apply and join this innovative team in advancing IT operations in the Technology & Telecoms industry.
Mar 28, 2024
Full time
My client in the Technology & Telecoms sector is seeking an IT Asset Manager is to manage and optimise the use of information technology within company. The successful candidate will oversee the organisation's hardware and software, ensuring effective allocation and use. Client Details Our client is a well-established firm in the Technology & Telecoms sector, employing under 100 individuals. Located near Lancashire, they are renowned for their innovative approach to technology and their commitment to staff development. My client is an ambitious Technology Solutions Provider, headquartered near Lancashire. Having more than doubled in size in the past four years, they are going through a journey of exponential growth and are a business that work extremely efficiently to deliver for their varied clientele across the UK. Description The appointed IT Asset Manager will be responsible for the following but, not limited to: Governance and Oversight: Oversee the governance of IT Asset Management (ITAM) tools, ensuring effective monitoring and reporting of IT assets within the organisation. Database Management: Manage databases containing crucial information such as licenses, service agreements, and warranties for both software and hardware assets, ensuring accuracy and compliance. Compliance Assurance: Ensure compliance with vendor contracts by meticulously planning, monitoring, and coordinating with hardware assets and software licenses. Procurement Strategy: Develop and implement procurement strategies across the organisation to optimise technology spend and resource allocation. Asset Identification and Enhancement: Define and refine schemes for identifying hardware and software-related assets, including versioning and dependencies, within asset management tools and the CMDB. Continuously enhance the CMDB throughout its lifecycle to maintain accuracy and relevance of content. Operational and Strategic Management: Lead daily and long-term operational and strategic management of hardware and software assets, ensuring efficient utilisation and alignment with organisational objectives. Reporting and Analysis: Provide timely KPI/metric information and standardised reporting as scheduled, along with ad hoc reporting as requested by management. Conduct trend analyses to inform decision-making processes. Project Support: Participate in various projects, offering asset management support and expertise to ensure successful project outcomes. Inventory Management: Manage inventory of Configuration Items (CIs) and assets, including dependencies and attributes, ensuring accurate recording of modifications, withdrawals, and additions. Lifecycle Management: Oversee the lifecycle management of hardware and software models in the CMDB, from introduction to retirement, ensuring proper documentation and adherence to processes. Compliance and Audit: Generate and disseminate various reports, including compliance reports on current assets and CIs. Conduct verification and audit of CMDB content to ensure accuracy and compliance. License Compliance: Manage activities related to license compliance audits, ensuring effective response to customer requests and maintaining compliance with licensing agreements. Process Improvement: Drive process efficiency by implementing key performance indicators (KPIs) and suggesting continuous improvements to asset management processes. Process Design and Execution: Design, execute, and enhance processes pertaining to software and hardware asset management, ensuring alignment with organisational objectives. Documentation and Governance: Establish and maintain comprehensive documentation of procedures, processes, and reports related to asset and configuration management. Develop and execute governance and strategic asset management functions. Collaboration and Communication: Collaborate with infrastructure teams to identify trends in asset performance and optimise resource utilisation. Maintain open communication channels with stakeholders and teams. Incorporation of Best Practices: Conduct research on industry best practices and incorporate them into organisational asset management practices to ensure alignment with industry standards. Maintenance Database: Establish and maintain a hardware and software maintenance database to track maintenance activities and schedules effectively, ensuring proper maintenance and upkeep of assets. Profile A successful IT Asset Manager should have: Demonstrated expertise in both IT software and hardware, complemented by over five years of dedicated experience in IT asset analysis. Extensive proficiency with Configuration Management Database (CMDB) operations, boasting over five years of hands-on involvement in aligning CMDB functionalities with specific business services. A track record of over five years in utilising IT Service Management (ITSM) tools for effective asset management, showcasing adeptness in optimising asset-related processes. Proven capability and history of successfully executing strategic asset management protocols, underscoring an ability to drive asset management initiatives to fruition. Robust understanding of IT Service Management (ITSM) procedures, coupled with practical experience in employing Discovery tools, highlighting a comprehensive grasp of asset discovery methodologies. Self-reliant with a strong aptitude for independently carrying out assigned tasks with minimal supervision, demonstrating autonomy and initiative in task execution. Exceptional multitasking abilities, adept at seamlessly managing multiple tasks simultaneously without compromising accuracy or efficiency. Outstanding communication and interpersonal skills, facilitating effective collaboration and interaction across various stakeholders and teams. Job Offer A competitive salary range up to 50,000 per annum Comprehensive benefits package 25 days holiday (increasing with length of service) Access to health cash plan Pension (3% employee/ 5% employer) Plus, a wide range of other benefits including Perkbox and free parking. A supportive and collaborative company culture The opportunity to work in a vibrant office in Lancashire Being part of a leading company in the Technology & Telecoms industry We encourage all candidates with the appropriate knowledge to apply and join this innovative team in advancing IT operations in the Technology & Telecoms industry.
Nigel Wright Recruitment
Sunderland, Tyne And Wear
THE OPPORTUNITYAn exceptional opportunity is now available to become part of a thriving energy distribution company that specializes in overseeing and upholding an energy network infrastructure for both residential and commercial clients throughout the North of England. Salary : Competitive salary plus bonusLocation : Doxford Park, SunderlandHybrid working : yes. 2 days a week on site.Working Hours : Standard Monday - Friday You'll have the chance to play a crucial role within a dynamic team as a Software License Manager. Where your main duties will involve procuring and managing software licenses across the organization.THE ROLEYour responsibilities will entail active collaboration with vendors and framework partners to optimize the value derived from software investments, all while ensuring compliance standards are met. You'll utilize asset management tools to accurately monitor and manage software assets, ensuring compliance and precise reporting. Ensure effective software license agreements and compliance will be a priority, mitigating financial and compliance risks. Efficiently manage software deployment, triaging requests, and maintaining compliance through regular audits while fostering stakeholder relationships for sustainable growth. You'll develop and support software governance processes to improve data quality and asset utilization, resulting in cost savings. Populate and maintain a comprehensive Software Asset Management database for licenses and assets. YOUR SKILLS / EXPERIENCEI am seeking candidates to speak with candidates who have held a similar role and possess a minimum of 2 years of experience in various aspects of asset management. Minimum 2 years in IT Service Management (ITSM) and Software Asset Management (SAM) tools, ideally with familiarity in TOPDesk, ServiceNow, Jira, Flexera, Snow, or License Dashboard. Proficiency in Microsoft licensing programs and technical expertise in software deployment, management, and contracts. Strong communication, interpersonal, organizational, and time management skills are essential. Ability to analyse and present data effectively to management. ITIL Foundation, Certified IT Asset Manager (CITAM), or Certified Hardware Asset Management (CHAMP) are desirable but not essential. If you're interested in learning more, please apply online or reach out to me via email.
Mar 27, 2024
Full time
THE OPPORTUNITYAn exceptional opportunity is now available to become part of a thriving energy distribution company that specializes in overseeing and upholding an energy network infrastructure for both residential and commercial clients throughout the North of England. Salary : Competitive salary plus bonusLocation : Doxford Park, SunderlandHybrid working : yes. 2 days a week on site.Working Hours : Standard Monday - Friday You'll have the chance to play a crucial role within a dynamic team as a Software License Manager. Where your main duties will involve procuring and managing software licenses across the organization.THE ROLEYour responsibilities will entail active collaboration with vendors and framework partners to optimize the value derived from software investments, all while ensuring compliance standards are met. You'll utilize asset management tools to accurately monitor and manage software assets, ensuring compliance and precise reporting. Ensure effective software license agreements and compliance will be a priority, mitigating financial and compliance risks. Efficiently manage software deployment, triaging requests, and maintaining compliance through regular audits while fostering stakeholder relationships for sustainable growth. You'll develop and support software governance processes to improve data quality and asset utilization, resulting in cost savings. Populate and maintain a comprehensive Software Asset Management database for licenses and assets. YOUR SKILLS / EXPERIENCEI am seeking candidates to speak with candidates who have held a similar role and possess a minimum of 2 years of experience in various aspects of asset management. Minimum 2 years in IT Service Management (ITSM) and Software Asset Management (SAM) tools, ideally with familiarity in TOPDesk, ServiceNow, Jira, Flexera, Snow, or License Dashboard. Proficiency in Microsoft licensing programs and technical expertise in software deployment, management, and contracts. Strong communication, interpersonal, organizational, and time management skills are essential. Ability to analyse and present data effectively to management. ITIL Foundation, Certified IT Asset Manager (CITAM), or Certified Hardware Asset Management (CHAMP) are desirable but not essential. If you're interested in learning more, please apply online or reach out to me via email.
Job description Tradebe are looking for an IT Technician covering sites in the South of England, which involves travel to Dorset, Southampton, Swindon, Newport, Redditch and Rye. Main purpose of job The role is responsible for assistance in providing an effective UK IT platform and efficient support service for the UK business and its personnel. The Technician (IT Operations and Infrastructure) in conjunction with other team members and the third-party support company will be responsible for the planning, procurement, implementation, support, security, and management of information technology assets which support Tradebe in the UK. The role is responsible for assisting in providing an effective Inutec platform and efficient support service for the business and its personnel. The Technician, in conjunction with the and the third-party support company will be responsible for the planning, procurement, implementation, support, security, and management of information technology and Operational Technology assets which support Inutec. The role Working with the IT Technicians, Engineer and the Infrastructure Manager, Global It Teams Supervisor and third-party support provider to manage the day-to-day operation of IT assets for Tradebe in the UK, including help desk operations, network and server monitoring and administration, coordination and oversight of outsourced operations and SLA evaluation, server and storage capacity analysis and planning, and incident communication and escalation. Regular system and network maintenance routines to ensure that Tradebe UK IT assets are deployed efficiently and effectively with minimal down time. Control of hardware local inventory, provide/retire equipment. Control local software inventory ensuring accuracy Ensure that licensing of installed software is correctly recorded and conforms to legal requirements. Manage local IT purchasing requirements and manage corporate agreements across the UK. Efficient and courteous IT Support procedures monitored and reported using a support tracking system ensuring all logged helpdesk calls are closed in timely manner (liaising as the primary point of contact with contracted support organization). Execution of tasks required to complete projects within the UK . Ensure compliance of documented processes and implementation of new procedures (required to improve IT capabilities, enhance security/performance or other reason in the benefit of TRADEBE,). Advanced skills to configure, maintain and troubleshoot desktop/laptop, servers, network, telephony problems (support level 2). Provide basic end-user training and instruction to improve computer and technology operation in pursuit of business tasks. Maintain a good working knowledge of current and emerging technologies related to areas of responsibility, through independent research, and attending relevant conferences, trade shows, training and professional organization meetings. To support all levels of IT Management and support in conjunction with the Inutec IT Manager the Inutec business unit To support and manage all aspects of the Operation Technology deployed at Inutec, by assisting the Inutec Control and Instrumentation Engineer Investigate and advise fault occurrences on Electronic, Measurement and Control and Instrumentation systems on site. Manage and Control of Operational Technology based equipment to ensure resilience and security considerations are met on site. The person Proven experience in Information Technology, in a variety of roles related to infrastructure and operations Experience with multi-site enterprise deployments. Network design, implementation, support and management preferred Experience with multi-site enterprise Server deployments, design, implementation, support and management preferred Experience in identifying routine IT tasks and activities, and their implementation. Experience supporting remote office and home office-based end users preferred This is a multi-site role and requires that the successful candidate hold a full valid driving license. Ability to engage at all levels, in a clear and simple way, to ensure understanding of the specific issues Baseline security clearance required. We offer Salary from 25,000 - 45,000 per annum Annual bonus 25 days holiday plus 8 bank holidays Pension Flexible benefits (access to our benefits platform for discounts and cash back on shopping purchases, gyms and leisure activities, cycle to work scheme and dedicated wellbeing centre)
Mar 27, 2024
Full time
Job description Tradebe are looking for an IT Technician covering sites in the South of England, which involves travel to Dorset, Southampton, Swindon, Newport, Redditch and Rye. Main purpose of job The role is responsible for assistance in providing an effective UK IT platform and efficient support service for the UK business and its personnel. The Technician (IT Operations and Infrastructure) in conjunction with other team members and the third-party support company will be responsible for the planning, procurement, implementation, support, security, and management of information technology assets which support Tradebe in the UK. The role is responsible for assisting in providing an effective Inutec platform and efficient support service for the business and its personnel. The Technician, in conjunction with the and the third-party support company will be responsible for the planning, procurement, implementation, support, security, and management of information technology and Operational Technology assets which support Inutec. The role Working with the IT Technicians, Engineer and the Infrastructure Manager, Global It Teams Supervisor and third-party support provider to manage the day-to-day operation of IT assets for Tradebe in the UK, including help desk operations, network and server monitoring and administration, coordination and oversight of outsourced operations and SLA evaluation, server and storage capacity analysis and planning, and incident communication and escalation. Regular system and network maintenance routines to ensure that Tradebe UK IT assets are deployed efficiently and effectively with minimal down time. Control of hardware local inventory, provide/retire equipment. Control local software inventory ensuring accuracy Ensure that licensing of installed software is correctly recorded and conforms to legal requirements. Manage local IT purchasing requirements and manage corporate agreements across the UK. Efficient and courteous IT Support procedures monitored and reported using a support tracking system ensuring all logged helpdesk calls are closed in timely manner (liaising as the primary point of contact with contracted support organization). Execution of tasks required to complete projects within the UK . Ensure compliance of documented processes and implementation of new procedures (required to improve IT capabilities, enhance security/performance or other reason in the benefit of TRADEBE,). Advanced skills to configure, maintain and troubleshoot desktop/laptop, servers, network, telephony problems (support level 2). Provide basic end-user training and instruction to improve computer and technology operation in pursuit of business tasks. Maintain a good working knowledge of current and emerging technologies related to areas of responsibility, through independent research, and attending relevant conferences, trade shows, training and professional organization meetings. To support all levels of IT Management and support in conjunction with the Inutec IT Manager the Inutec business unit To support and manage all aspects of the Operation Technology deployed at Inutec, by assisting the Inutec Control and Instrumentation Engineer Investigate and advise fault occurrences on Electronic, Measurement and Control and Instrumentation systems on site. Manage and Control of Operational Technology based equipment to ensure resilience and security considerations are met on site. The person Proven experience in Information Technology, in a variety of roles related to infrastructure and operations Experience with multi-site enterprise deployments. Network design, implementation, support and management preferred Experience with multi-site enterprise Server deployments, design, implementation, support and management preferred Experience in identifying routine IT tasks and activities, and their implementation. Experience supporting remote office and home office-based end users preferred This is a multi-site role and requires that the successful candidate hold a full valid driving license. Ability to engage at all levels, in a clear and simple way, to ensure understanding of the specific issues Baseline security clearance required. We offer Salary from 25,000 - 45,000 per annum Annual bonus 25 days holiday plus 8 bank holidays Pension Flexible benefits (access to our benefits platform for discounts and cash back on shopping purchases, gyms and leisure activities, cycle to work scheme and dedicated wellbeing centre)
Our client are seeking an experienced and motivated Business Management Support Analyst to join the IT Vendor and Contracts Team to support growth within the Digital and IT Directorate. You will be responsible for analysing contracts, negotiating terms, and ensuring compliance with contractual obligations. Additionally, you will evaluate vendor performance, identify cost-saving opportunities, and contribute to strategic decision-making related to procurement and vendor management. The Contracts and Vendor Analyst works closely with cross-functional teams, including legal, procurement, finance, and operations , to support the organisation's objectives. Responsibilities Support Vendor and Contract Manager in review and analysis of contract data to provide decision support to IT Management and ensure compliance with legal and regulatory requirements. Collaborate with stakeholders to gather relevant data to enable effective negotiation of contract renewals. Track and manage contract data to enable renewal planning. Assist in maintenance of an organised contract repository, including accurate and up-to-date records of contracts and associated documentation. Support regular vendor reviews and meetings. Assist with stakeholder collaboration to assist with onboarding new vendors, ensuring proper due diligence. Support negotiation of vendor contract renewals. Support in the preparation of reports on contract performance and cost analysis for management and relevant stakeholders. Participate in cross-functional teams and projects to support strategic initiatives related to procurement, vendor selection, and cost optimization. Assist in maintaining IT assets ranging from hardware, software, licensing, digital certificates and associated contracts (e.g. mobile, data). This job description is intended to convey information essential to understanding the scope of the Contracts and Vendor Analyst position. It is not exhaustive and may be subject to change or modification based on the organization's needs. Please apply for more information! Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Mar 26, 2024
Full time
Our client are seeking an experienced and motivated Business Management Support Analyst to join the IT Vendor and Contracts Team to support growth within the Digital and IT Directorate. You will be responsible for analysing contracts, negotiating terms, and ensuring compliance with contractual obligations. Additionally, you will evaluate vendor performance, identify cost-saving opportunities, and contribute to strategic decision-making related to procurement and vendor management. The Contracts and Vendor Analyst works closely with cross-functional teams, including legal, procurement, finance, and operations , to support the organisation's objectives. Responsibilities Support Vendor and Contract Manager in review and analysis of contract data to provide decision support to IT Management and ensure compliance with legal and regulatory requirements. Collaborate with stakeholders to gather relevant data to enable effective negotiation of contract renewals. Track and manage contract data to enable renewal planning. Assist in maintenance of an organised contract repository, including accurate and up-to-date records of contracts and associated documentation. Support regular vendor reviews and meetings. Assist with stakeholder collaboration to assist with onboarding new vendors, ensuring proper due diligence. Support negotiation of vendor contract renewals. Support in the preparation of reports on contract performance and cost analysis for management and relevant stakeholders. Participate in cross-functional teams and projects to support strategic initiatives related to procurement, vendor selection, and cost optimization. Assist in maintaining IT assets ranging from hardware, software, licensing, digital certificates and associated contracts (e.g. mobile, data). This job description is intended to convey information essential to understanding the scope of the Contracts and Vendor Analyst position. It is not exhaustive and may be subject to change or modification based on the organization's needs. Please apply for more information! Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
IT Asset Management Consultant - Hybrid working One of our biggest customers is looking for an experienced IT Asset Management Consultant. The IT Asset Management position will be responsible for identifying opportunities to reduce cost and risks associated with software licensing and will ensure compliance with vendor contracts and policies. The successful candidate will also use their excellent stakeholder management skills to build relationships across IT and beyond. Here are some of the main skills and experience required to be successful in the IT Asset Management consultant opportunity: Excellent analytical, problem-solving, and decision-making skills Detailed understanding of how IT systems work in an insurance or financial services environment Demonstrable experience working with ServiceNow Asset Manager or equivalent Asset Management tool Ability to work under pressure and handle multiple tasks and deadlines Ability to adapt to changing business needs and priorities Here are some of the main responsibilities of the IT Asset Management Consultant: Collaborate with various departments to ensure accurate asset tracking, financial reporting, and optimization of asset utilization Develop and implement IT asset management policies, procedures, and processes that align with Ageas goals and strategies Monitor and report on the inventory, location, status, and ownership of IT assets throughout their life cycle Plan and coordinate the acquisition, deployment, maintenance, and disposal of IT assets Ensure that IT assets are compliant with relevant laws, regulations, standards, and policies, and conduct regular audits and reviews Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Mar 26, 2024
Full time
IT Asset Management Consultant - Hybrid working One of our biggest customers is looking for an experienced IT Asset Management Consultant. The IT Asset Management position will be responsible for identifying opportunities to reduce cost and risks associated with software licensing and will ensure compliance with vendor contracts and policies. The successful candidate will also use their excellent stakeholder management skills to build relationships across IT and beyond. Here are some of the main skills and experience required to be successful in the IT Asset Management consultant opportunity: Excellent analytical, problem-solving, and decision-making skills Detailed understanding of how IT systems work in an insurance or financial services environment Demonstrable experience working with ServiceNow Asset Manager or equivalent Asset Management tool Ability to work under pressure and handle multiple tasks and deadlines Ability to adapt to changing business needs and priorities Here are some of the main responsibilities of the IT Asset Management Consultant: Collaborate with various departments to ensure accurate asset tracking, financial reporting, and optimization of asset utilization Develop and implement IT asset management policies, procedures, and processes that align with Ageas goals and strategies Monitor and report on the inventory, location, status, and ownership of IT assets throughout their life cycle Plan and coordinate the acquisition, deployment, maintenance, and disposal of IT assets Ensure that IT assets are compliant with relevant laws, regulations, standards, and policies, and conduct regular audits and reviews Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
IT Asset Management Consultant - Hybrid working One of our biggest customers is looking for an experienced IT Asset Management Consultant. The IT Asset Management position will be responsible for identifying opportunities to reduce cost and risks associated with software licensing and will ensure compliance with vendor contracts and policies. The successful candidate will also use their excellent stakeholder management skills to build relationships across IT and beyond. Here are some of the main skills and experience required to be successful in the IT Asset Management consultant opportunity: Excellent analytical, problem-solving, and decision-making skillsDetailed understanding of how IT systems work in an insurance or financial services environmentDemonstrable experience working with ServiceNow Asset Manager or equivalent Asset Management toolAbility to work under pressure and handle multiple tasks and deadlinesAbility to adapt to changing business needs and priorities Here are some of the main responsibilities of the IT Asset Management Consultant: Collaborate with various departments to ensure accurate asset tracking, financial reporting, and optimization of asset utilizationDevelop and implement IT asset management policies, procedures, and processes that align with Ageas goals and strategiesMonitor and report on the inventory, location, status, and ownership of IT assets throughout their lifecyclePlan and coordinate the acquisition, deployment, maintenance, and disposal of IT assetsEnsure that IT assets are compliant with relevant laws, regulations, standards, and policies, and conduct regular audits and reviews Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Mar 25, 2024
Full time
IT Asset Management Consultant - Hybrid working One of our biggest customers is looking for an experienced IT Asset Management Consultant. The IT Asset Management position will be responsible for identifying opportunities to reduce cost and risks associated with software licensing and will ensure compliance with vendor contracts and policies. The successful candidate will also use their excellent stakeholder management skills to build relationships across IT and beyond. Here are some of the main skills and experience required to be successful in the IT Asset Management consultant opportunity: Excellent analytical, problem-solving, and decision-making skillsDetailed understanding of how IT systems work in an insurance or financial services environmentDemonstrable experience working with ServiceNow Asset Manager or equivalent Asset Management toolAbility to work under pressure and handle multiple tasks and deadlinesAbility to adapt to changing business needs and priorities Here are some of the main responsibilities of the IT Asset Management Consultant: Collaborate with various departments to ensure accurate asset tracking, financial reporting, and optimization of asset utilizationDevelop and implement IT asset management policies, procedures, and processes that align with Ageas goals and strategiesMonitor and report on the inventory, location, status, and ownership of IT assets throughout their lifecyclePlan and coordinate the acquisition, deployment, maintenance, and disposal of IT assetsEnsure that IT assets are compliant with relevant laws, regulations, standards, and policies, and conduct regular audits and reviews Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Ambitious Resources is delighted to represent a client in their search for a dedicated and skilled Helpdesk Network / System Engineer. This crucial role involves supporting users, networks, and systems with a primary focus on operations within the UK and Germany. The selected candidate will report directly to the European Regional IT Manager and will be a pivotal figure in ensuring the efficient operation, utilisation, and support of the information and communications technology infrastructure. This position offers a unique opportunity to contribute to both local and corporate IT strategies. Why You Should Apply: Our client offers an extensive range of benefits designed to support your professional development, personal well-being, and their commitment to social responsibility. Here s what you can look forward to: Family and Lifestyle Benefits: 25 days of annual leave plus eight public holidays. Eligibility for the Profit Share Scheme. Life Assurance covering three times your salary. Recognition through long service awards and a festive season bonus. Flexible working options and an early finish every Friday. Complimentary unlimited hot drinks on-site. Health and Wellbeing: A Cash Plan for everyday healthcare costs. Access to the MProve Yourself Wellbeing Support App. A free and confidential Employee Assistance Programme. Cost Saving and Discount Schemes: Savings and discounts on Microsoft Office products. Solutions for the Future: A 3% Pension Salary Sacrifice Contribution Option and the opportunity to opt into a financial advice service. Social Responsibility: Active involvement in charitable events throughout the year. Support for local causes, including school events, animal charities, food banks, and homeless charities. Role and Responsibilities: Key Responsibilities: Oversee IT systems and network infrastructure in the UK and Germany, ensuring alignment with corporate IT standards. Communicate potential IT security threats to management and coordinate with the global IT Security team. Manage the selection, purchase, installation, and maintenance of approved IT hardware and software. Administer upgrades for Microsoft and third-party applications, prioritising efficiency and security. Provide reliable helpdesk services, addressing IT queries and issues promptly. Ensure strict software licensing compliance and effective management of all IT assets. Offer both remote and onsite IT support, including global coordination within the organisation. Knowledge & Abilities Required: Expertise in Microsoft Windows Enterprise technologies and familiarity with ERP systems. Experience with Rubrik Backup, Citrix, Ivanti management suite, and various SAN solutions. Proficiency in network administration, including experience with Cisco or Aruba Switches, and enterprise Wi-Fi. Strong knowledge of VMWare, Active Directory, and Microsoft Teams Phone Systems. Exceptional communication skills and a relevant degree or equivalent qualification. Project management experience, with PMP or similar certifications being beneficial. Other Requirements: Outstanding communication and coordination skills. A team-oriented approach with a service-focused mindset. Attention to detail, patience, and proactive problem-solving abilities. A positive attitude, a passion for work, and a commitment to professional confidentiality. This role not only offers the challenge of enhancing and developing a vital IT infrastructure but also comes with a comprehensive benefits package and the opportunity to contribute to meaningful causes. If you're keen to make a significant impact in a role that promises both professional and personal growth, we invite you to apply.
Mar 25, 2024
Full time
Ambitious Resources is delighted to represent a client in their search for a dedicated and skilled Helpdesk Network / System Engineer. This crucial role involves supporting users, networks, and systems with a primary focus on operations within the UK and Germany. The selected candidate will report directly to the European Regional IT Manager and will be a pivotal figure in ensuring the efficient operation, utilisation, and support of the information and communications technology infrastructure. This position offers a unique opportunity to contribute to both local and corporate IT strategies. Why You Should Apply: Our client offers an extensive range of benefits designed to support your professional development, personal well-being, and their commitment to social responsibility. Here s what you can look forward to: Family and Lifestyle Benefits: 25 days of annual leave plus eight public holidays. Eligibility for the Profit Share Scheme. Life Assurance covering three times your salary. Recognition through long service awards and a festive season bonus. Flexible working options and an early finish every Friday. Complimentary unlimited hot drinks on-site. Health and Wellbeing: A Cash Plan for everyday healthcare costs. Access to the MProve Yourself Wellbeing Support App. A free and confidential Employee Assistance Programme. Cost Saving and Discount Schemes: Savings and discounts on Microsoft Office products. Solutions for the Future: A 3% Pension Salary Sacrifice Contribution Option and the opportunity to opt into a financial advice service. Social Responsibility: Active involvement in charitable events throughout the year. Support for local causes, including school events, animal charities, food banks, and homeless charities. Role and Responsibilities: Key Responsibilities: Oversee IT systems and network infrastructure in the UK and Germany, ensuring alignment with corporate IT standards. Communicate potential IT security threats to management and coordinate with the global IT Security team. Manage the selection, purchase, installation, and maintenance of approved IT hardware and software. Administer upgrades for Microsoft and third-party applications, prioritising efficiency and security. Provide reliable helpdesk services, addressing IT queries and issues promptly. Ensure strict software licensing compliance and effective management of all IT assets. Offer both remote and onsite IT support, including global coordination within the organisation. Knowledge & Abilities Required: Expertise in Microsoft Windows Enterprise technologies and familiarity with ERP systems. Experience with Rubrik Backup, Citrix, Ivanti management suite, and various SAN solutions. Proficiency in network administration, including experience with Cisco or Aruba Switches, and enterprise Wi-Fi. Strong knowledge of VMWare, Active Directory, and Microsoft Teams Phone Systems. Exceptional communication skills and a relevant degree or equivalent qualification. Project management experience, with PMP or similar certifications being beneficial. Other Requirements: Outstanding communication and coordination skills. A team-oriented approach with a service-focused mindset. Attention to detail, patience, and proactive problem-solving abilities. A positive attitude, a passion for work, and a commitment to professional confidentiality. This role not only offers the challenge of enhancing and developing a vital IT infrastructure but also comes with a comprehensive benefits package and the opportunity to contribute to meaningful causes. If you're keen to make a significant impact in a role that promises both professional and personal growth, we invite you to apply.
Vendors & Contractors Analyst Permanent South-West England Our client is seeking an experienced and motivated IT Vendor and Contracts Analyst to join the IT Vendor and Contracts Team to support growth within the Digital and IT Directorate. This is a role crucial to build upon existing Vendor Management and optimise existing vendor contracts & relationships whilst assisting to define future strategy in support of the IT Vendor and Contracts Manager. Remote/Hybrid working - mostly remote with frequent travel to Bristol and Exeter. Responsibilities: Support Vendor and Contract Manager in review and analysis of contract data to provide decision support to IT Management and ensure compliance with legal and regulatory requirements; Collaborate with stakeholders to gather relevant data to enable effective negotiation of contract renewals; Track and manage contract data to enable renewal planning; Assist in maintenance of an organised contract repository, including accurate and up-to-date records of contracts and associated documentation; Support regular vendor reviews and meetings; Assist with stakeholder collaboration to assist with onboarding new vendors, ensuring proper due diligence; Support negotiation of vendor contract renewals; Support in the preparation of reports on contract performance and cost analysis for management and relevant stakeholders; Participate in cross-functional teams and projects to support strategic initiatives related to procurement, vendor selection, and cost optimisation; Assist in maintaining IT assets ranging from hardware, software, licensing, digital certificates and associated contracts (e.g. mobile, data). Required Experience/Skills: Experience in use of Microsoft Application for analysis Experience in stakeholder engagement Takes an active role to ensure the health, safety and wellbeing of themselves and their colleagues Takes personal responsibility to keep business knowledge, IT governance and professional skills up to date Maintains a positive, flexible approach to work, engaging positively in change and is driven to ensure required outcomes are delivered Ability to exercise initiative, think innovatively, use problem-solving skills and make well-judged recommendations Resilient with the ability to adapt to changing situations and reorganise tasks, people and priorities Excellent written and verbal communication skills, ability to establish rapport and influence others without direct authority Ability to quickly understand the business context and establish solid relationships with business stakeholders Full UK driving Licence To be considered, please ensure you complete your application on the Computappoint website. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy
Mar 22, 2024
Full time
Vendors & Contractors Analyst Permanent South-West England Our client is seeking an experienced and motivated IT Vendor and Contracts Analyst to join the IT Vendor and Contracts Team to support growth within the Digital and IT Directorate. This is a role crucial to build upon existing Vendor Management and optimise existing vendor contracts & relationships whilst assisting to define future strategy in support of the IT Vendor and Contracts Manager. Remote/Hybrid working - mostly remote with frequent travel to Bristol and Exeter. Responsibilities: Support Vendor and Contract Manager in review and analysis of contract data to provide decision support to IT Management and ensure compliance with legal and regulatory requirements; Collaborate with stakeholders to gather relevant data to enable effective negotiation of contract renewals; Track and manage contract data to enable renewal planning; Assist in maintenance of an organised contract repository, including accurate and up-to-date records of contracts and associated documentation; Support regular vendor reviews and meetings; Assist with stakeholder collaboration to assist with onboarding new vendors, ensuring proper due diligence; Support negotiation of vendor contract renewals; Support in the preparation of reports on contract performance and cost analysis for management and relevant stakeholders; Participate in cross-functional teams and projects to support strategic initiatives related to procurement, vendor selection, and cost optimisation; Assist in maintaining IT assets ranging from hardware, software, licensing, digital certificates and associated contracts (e.g. mobile, data). Required Experience/Skills: Experience in use of Microsoft Application for analysis Experience in stakeholder engagement Takes an active role to ensure the health, safety and wellbeing of themselves and their colleagues Takes personal responsibility to keep business knowledge, IT governance and professional skills up to date Maintains a positive, flexible approach to work, engaging positively in change and is driven to ensure required outcomes are delivered Ability to exercise initiative, think innovatively, use problem-solving skills and make well-judged recommendations Resilient with the ability to adapt to changing situations and reorganise tasks, people and priorities Excellent written and verbal communication skills, ability to establish rapport and influence others without direct authority Ability to quickly understand the business context and establish solid relationships with business stakeholders Full UK driving Licence To be considered, please ensure you complete your application on the Computappoint website. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy
Our client are seeking an experienced and motivated IT Vendor and Contracts Analyst to join the IT Vendor and Contracts Team to support growth within the Digital and IT Directorate. As the IT Vendor and Contracts Analyst, you will be responsible for analysing contracts, negotiating terms, and ensuring compliance with contractual obligations. Additionally, you will evaluate vendor performance, identify cost-saving opportunities, and contribute to strategic decision-making related to procurement and vendor management. The Contracts and Vendor Analyst works closely with cross-functional teams, including legal, procurement, finance, and operations , to support the organisation's objectives. Responsibilities Support Vendor and Contract Manager in review and analysis of contract data to provide decision support to IT Management and ensure compliance with legal and regulatory requirements. Collaborate with stakeholders to gather relevant data to enable effective negotiation of contract renewals. Track and manage contract data to enable renewal planning. Assist in maintenance of an organised contract repository, including accurate and up-to-date records of contracts and associated documentation. Support regular vendor reviews and meetings. Assist with stakeholder collaboration to assist with onboarding new vendors, ensuring proper due diligence. Support negotiation of vendor contract renewals. Support in the preparation of reports on contract performance and cost analysis for management and relevant stakeholders. Participate in cross-functional teams and projects to support strategic initiatives related to procurement, vendor selection, and cost optimization. Assist in maintaining IT assets ranging from hardware, software, licensing, digital certificates and associated contracts (e.g. mobile, data). This job description is intended to convey information essential to understanding the scope of the Contracts and Vendor Analyst position. It is not exhaustive and may be subject to change or modification based on the organization's needs. Please apply for more information! Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Mar 22, 2024
Full time
Our client are seeking an experienced and motivated IT Vendor and Contracts Analyst to join the IT Vendor and Contracts Team to support growth within the Digital and IT Directorate. As the IT Vendor and Contracts Analyst, you will be responsible for analysing contracts, negotiating terms, and ensuring compliance with contractual obligations. Additionally, you will evaluate vendor performance, identify cost-saving opportunities, and contribute to strategic decision-making related to procurement and vendor management. The Contracts and Vendor Analyst works closely with cross-functional teams, including legal, procurement, finance, and operations , to support the organisation's objectives. Responsibilities Support Vendor and Contract Manager in review and analysis of contract data to provide decision support to IT Management and ensure compliance with legal and regulatory requirements. Collaborate with stakeholders to gather relevant data to enable effective negotiation of contract renewals. Track and manage contract data to enable renewal planning. Assist in maintenance of an organised contract repository, including accurate and up-to-date records of contracts and associated documentation. Support regular vendor reviews and meetings. Assist with stakeholder collaboration to assist with onboarding new vendors, ensuring proper due diligence. Support negotiation of vendor contract renewals. Support in the preparation of reports on contract performance and cost analysis for management and relevant stakeholders. Participate in cross-functional teams and projects to support strategic initiatives related to procurement, vendor selection, and cost optimization. Assist in maintaining IT assets ranging from hardware, software, licensing, digital certificates and associated contracts (e.g. mobile, data). This job description is intended to convey information essential to understanding the scope of the Contracts and Vendor Analyst position. It is not exhaustive and may be subject to change or modification based on the organization's needs. Please apply for more information! Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Job title: Software Asset Manager Location: Wiltshire/hybrid (2 days per week on site) Contract: 6 months+ Rate: 400 per day inside ir35 SC security clearence is required for this Software Asset Manager role I am looking for a Software Asset Manager for a client of mine who are a leading IT systems integrator operating within the UK defence and central government space. You will work as part of a large Service Delivery team there is a requirement for an individual to undertake the role of Assistant Licencing Manager and assist in the day-to-day support of Software Asset Management. Responsibilities: As a Software Asset Manager you will assist with the support and configuration process, documents and underpinning repositories such as the Licence Management Database (LMDB) and Electronic Definitive Media Library (eDML) Day-to-day inventory of software licences across the estate, as well as methods of data capture/collection. As a Software Asset Manager you will be reconciling software licence information, installed/consumed against actual entitlement or capacity to establish the software compliance position of the client Advising and informing Enterprise agreement strategy, negotiation and renewals Tracking Software and Hardware maintenance agreements to ensure renewals are managed efficiently and effectively in order to support Procurement and Supplier management functions Providing accurate reports in a timely manner to facilitate licence utilisation, be able to analyse reports in order to increase/reduce licensing and support coverage Assist the SACM process owner with implementation of and ongoing improvements to asset and licence management procedures Assist the Licensing and Compliance Manager with licence content within the Definitive Media Library (DML) ensuring that the information stored is accurate, concise and complete Desirable Qualification, Knowledge, Skills and Experience: Worked in a Software Asset Management Environment ITIL v3 or 4 Foundation Certified Software Asset Manager Microsoft Certified Professional If you are interested in this Software Asset Manager role or wish to apply, please feel free to reply to this advert or call me on (phone number removed) Many thanks,
Mar 22, 2024
Contractor
Job title: Software Asset Manager Location: Wiltshire/hybrid (2 days per week on site) Contract: 6 months+ Rate: 400 per day inside ir35 SC security clearence is required for this Software Asset Manager role I am looking for a Software Asset Manager for a client of mine who are a leading IT systems integrator operating within the UK defence and central government space. You will work as part of a large Service Delivery team there is a requirement for an individual to undertake the role of Assistant Licencing Manager and assist in the day-to-day support of Software Asset Management. Responsibilities: As a Software Asset Manager you will assist with the support and configuration process, documents and underpinning repositories such as the Licence Management Database (LMDB) and Electronic Definitive Media Library (eDML) Day-to-day inventory of software licences across the estate, as well as methods of data capture/collection. As a Software Asset Manager you will be reconciling software licence information, installed/consumed against actual entitlement or capacity to establish the software compliance position of the client Advising and informing Enterprise agreement strategy, negotiation and renewals Tracking Software and Hardware maintenance agreements to ensure renewals are managed efficiently and effectively in order to support Procurement and Supplier management functions Providing accurate reports in a timely manner to facilitate licence utilisation, be able to analyse reports in order to increase/reduce licensing and support coverage Assist the SACM process owner with implementation of and ongoing improvements to asset and licence management procedures Assist the Licensing and Compliance Manager with licence content within the Definitive Media Library (DML) ensuring that the information stored is accurate, concise and complete Desirable Qualification, Knowledge, Skills and Experience: Worked in a Software Asset Management Environment ITIL v3 or 4 Foundation Certified Software Asset Manager Microsoft Certified Professional If you are interested in this Software Asset Manager role or wish to apply, please feel free to reply to this advert or call me on (phone number removed) Many thanks,
We're searching for a dynamic Helpdesk Network / System Engineer to join our clients team, supporting users, network, and systems with a focus on the UK and Germany. As a crucial member of the IT department, you will play a pivotal role in ensuring the efficient operation, utilisation, and support of our information and communications technology infrastructure. This position reports directly to the European Regional IT Manager and offers a unique opportunity to contribute to local and corporate IT strategies. Key Responsibilities: Oversee the maintenance, management, and development of IT systems and network infrastructure in the UK and Germany, ensuring alignment with corporate IT standards. Communicate with management teams about potential IT security weaknesses or threats and coordinate with the global IT Security team to address these. Handle the selection, purchase, installation, and maintenance of approved IT hardware and software, including but not limited to, networking, backup, and security solutions. Administer upgrades and developments for Microsoft and third-party software applications, particularly O365 applications such as Microsoft Teams and Exchange. Maintain and manage data backup solutions, ensuring compliance with corporate data backup requirements. Offer comprehensive helpdesk services, managing day-to-day IT queries and issues efficiently. Ensure all hardware and software are managed correctly, with a strict adherence to legal software licensing and asset management practices. Manage printers and peripherals, ensuring the availability of consumables. Provide remote and onsite IT support as required, including coordination with IT teams across the organisation globally. Oversee the Microsoft Teams telephone system and its integration with other IT applications. Work closely with IT leadership to ensure adequate IT resource availability. Knowledge & Abilities Required: Proficiency in Microsoft Windows Enterprise technologies (Windows OS, Server, Office 365, etc.), and familiarity with ERP systems like Glovia G2. Experience with Rubrik Backup, Citrix, Ivanti management suite, and various DLP solutions. Solid understanding of SAN, servers, desktops, and laptops. Strong foundation in network administration, including experience/certifications in Cisco or Aruba Switches, and enterprise Wi-Fi. Knowledge of VMWare administration, Active Directory, and Microsoft Teams Phone Systems. Excellent communication skills in English and a degree (or equivalent) in a relevant discipline. Project management experience, with PMP or similar certifications being a plus. Other Requirements: Excellent communication and coordination skills. A collaborative team player who is service-oriented. Detail-oriented, patient, and a good listener. A positive attitude, passion for work, and initiative. A commitment to professional confidentiality.
Mar 19, 2024
Full time
We're searching for a dynamic Helpdesk Network / System Engineer to join our clients team, supporting users, network, and systems with a focus on the UK and Germany. As a crucial member of the IT department, you will play a pivotal role in ensuring the efficient operation, utilisation, and support of our information and communications technology infrastructure. This position reports directly to the European Regional IT Manager and offers a unique opportunity to contribute to local and corporate IT strategies. Key Responsibilities: Oversee the maintenance, management, and development of IT systems and network infrastructure in the UK and Germany, ensuring alignment with corporate IT standards. Communicate with management teams about potential IT security weaknesses or threats and coordinate with the global IT Security team to address these. Handle the selection, purchase, installation, and maintenance of approved IT hardware and software, including but not limited to, networking, backup, and security solutions. Administer upgrades and developments for Microsoft and third-party software applications, particularly O365 applications such as Microsoft Teams and Exchange. Maintain and manage data backup solutions, ensuring compliance with corporate data backup requirements. Offer comprehensive helpdesk services, managing day-to-day IT queries and issues efficiently. Ensure all hardware and software are managed correctly, with a strict adherence to legal software licensing and asset management practices. Manage printers and peripherals, ensuring the availability of consumables. Provide remote and onsite IT support as required, including coordination with IT teams across the organisation globally. Oversee the Microsoft Teams telephone system and its integration with other IT applications. Work closely with IT leadership to ensure adequate IT resource availability. Knowledge & Abilities Required: Proficiency in Microsoft Windows Enterprise technologies (Windows OS, Server, Office 365, etc.), and familiarity with ERP systems like Glovia G2. Experience with Rubrik Backup, Citrix, Ivanti management suite, and various DLP solutions. Solid understanding of SAN, servers, desktops, and laptops. Strong foundation in network administration, including experience/certifications in Cisco or Aruba Switches, and enterprise Wi-Fi. Knowledge of VMWare administration, Active Directory, and Microsoft Teams Phone Systems. Excellent communication skills in English and a degree (or equivalent) in a relevant discipline. Project management experience, with PMP or similar certifications being a plus. Other Requirements: Excellent communication and coordination skills. A collaborative team player who is service-oriented. Detail-oriented, patient, and a good listener. A positive attitude, passion for work, and initiative. A commitment to professional confidentiality.
IT Support Analyst - Windows, AD, 0365, Hardware, infrastructure - City of London - 30k - perm My client - E-commerce company - are seeking to recruit an IT Support Analyst to join their team. This is an ideal opportunity for someone with desktop support exp who is interested in gaining more exposure to Cloud, Servers, Network and Cyber security as the IT manager will be providing training and teaching the chosen individual to become more of an IT System Administrator. You will be involved in the following: Provide End User support for all IT Office Hardware and Software Admin of user Accounts, including Exchange mailboxes VOIP system support Admin of companies IT assets and software licensing Daily monitoring and management of the IT Infrastructure and networking Supporting technology security and compliance requirements. Looking for candidates with the following experience: Good experience in providing either IT Support, Desktop support or Service Desk Customer driven IT Service desk understanding Passionate about IT and eager to learn Used to working in a small team Willing to get involved in all aspects of IT support - from desktop, server, network Good exp of Hardware - windows desktop environment Excellent communication skills Knowledge of using a ticketing system Active Directory exp Exchange exp Good troubleshooting skills Knowledge of O365/Azure AD IT Support Analyst - Windows, AD, 0365, Hardware, Infrastructure - City of London - 30k - perm - hybrid
Sep 24, 2022
Full time
IT Support Analyst - Windows, AD, 0365, Hardware, infrastructure - City of London - 30k - perm My client - E-commerce company - are seeking to recruit an IT Support Analyst to join their team. This is an ideal opportunity for someone with desktop support exp who is interested in gaining more exposure to Cloud, Servers, Network and Cyber security as the IT manager will be providing training and teaching the chosen individual to become more of an IT System Administrator. You will be involved in the following: Provide End User support for all IT Office Hardware and Software Admin of user Accounts, including Exchange mailboxes VOIP system support Admin of companies IT assets and software licensing Daily monitoring and management of the IT Infrastructure and networking Supporting technology security and compliance requirements. Looking for candidates with the following experience: Good experience in providing either IT Support, Desktop support or Service Desk Customer driven IT Service desk understanding Passionate about IT and eager to learn Used to working in a small team Willing to get involved in all aspects of IT support - from desktop, server, network Good exp of Hardware - windows desktop environment Excellent communication skills Knowledge of using a ticketing system Active Directory exp Exchange exp Good troubleshooting skills Knowledge of O365/Azure AD IT Support Analyst - Windows, AD, 0365, Hardware, Infrastructure - City of London - 30k - perm - hybrid
NATS is the UK's leading air navigation service provider, handling over 2 million flights each year. It provides air traffic control services from two control centres supporting airports all around the UK, as well as a wide range of commercial solutions to over 30 countries internationally. We are looking for an experienced Software Asset Manager to join our Information Solutions (IS) Team. You will be responsible for managing all activities that optimise the value, risk & compliance of software assets deployed across all IS services. Key responsibilities: Design, implement & continually improve the IS Software Asset Management (SAM) capability in line with industry best practice, to establish Effective Licence Positions (ELP), maintain compliance against licence agreements & be audit ready Monitor & optimise the IS licensing position (including the management of licence portals & tools) to ensure the best value for NATS Lead on & recommend the appropriate licensing structure (model & volumes) for new &/or licence renewals to ensure cost efficient & effective licence procurement decisions are continually made Input into & use IS Service Roadmaps to plan for licence renewals, software obsolescence, savings opportunities & inform business planning Ensure the IS SAM capability is fully integrated with the wider NATS SAM capability to maintain consistency & optimisation of processes, licence utilisation & synergies Focal point for all SAM subject matter queries, to ensure consistency of advice & information on entitlement, software usage, deployment, licence availability, process, governance & compliance Develop & maintain quality relationships with key stakeholders to ensure effective & continually improving SAM capability Represent IS as the SAM SME. Interface with Supply Chain to ensure licensing agreements & contract renewals are fit for purpose Essential skills & experience: Degree in a relevant Business or IT technical qualification or equivalent of knowledge acquired through experience, other qualifications & training/development Demonstrable experience of producing & managing ELPs for Tier 1 & 2 Vendors (e.g. Microsoft, SAP, VMware, IBM, Oracle, Google, Adobe, Citrix) Good working knowledge of major IT SAM products Familiarity with SAM standards or frameworks such as ISO Previous experience embedding software asset management policies, processes & tools as well as delivering substantial maturity improvements Understanding of Cloud based licensing consumption models (e.g. M365, Azure) Understands commercial/strategic decisions that affect long-term delivery, taking account of risk effect Good analytical & reasoning skills Communicates in a clear & engaging way, sharing of information to build enthusiasm & commitment Collaborative working style with a clear focus on delivering outcomes Ability to influence & challenge existing processes to drive efficiency Additional vacancy information In addition to salary & fantastic work environment, NATS offers a range of excellent benefits which includes, company bonus scheme, share scheme, generous leave entitlement & a top class contributory DC pension scheme. If you share our passion to advance aviation & keep the skies safe - we would like to hear from you whatever your age, sex, race, faith, sexual orientation, gender identity, gender expression, visible or invisible disability. Individuals that bring different perspectives, skills, life experiences & backgrounds help us be at the forefront of our industry. As NATS have adopted an agile working initiative this will help our teams across the business to be able to work remotely &/or on-site giving greater flexibility. If there is a requirement to come on site or work on client sites across the UK this will be on a needs basis & in discussion.
Sep 23, 2022
Full time
NATS is the UK's leading air navigation service provider, handling over 2 million flights each year. It provides air traffic control services from two control centres supporting airports all around the UK, as well as a wide range of commercial solutions to over 30 countries internationally. We are looking for an experienced Software Asset Manager to join our Information Solutions (IS) Team. You will be responsible for managing all activities that optimise the value, risk & compliance of software assets deployed across all IS services. Key responsibilities: Design, implement & continually improve the IS Software Asset Management (SAM) capability in line with industry best practice, to establish Effective Licence Positions (ELP), maintain compliance against licence agreements & be audit ready Monitor & optimise the IS licensing position (including the management of licence portals & tools) to ensure the best value for NATS Lead on & recommend the appropriate licensing structure (model & volumes) for new &/or licence renewals to ensure cost efficient & effective licence procurement decisions are continually made Input into & use IS Service Roadmaps to plan for licence renewals, software obsolescence, savings opportunities & inform business planning Ensure the IS SAM capability is fully integrated with the wider NATS SAM capability to maintain consistency & optimisation of processes, licence utilisation & synergies Focal point for all SAM subject matter queries, to ensure consistency of advice & information on entitlement, software usage, deployment, licence availability, process, governance & compliance Develop & maintain quality relationships with key stakeholders to ensure effective & continually improving SAM capability Represent IS as the SAM SME. Interface with Supply Chain to ensure licensing agreements & contract renewals are fit for purpose Essential skills & experience: Degree in a relevant Business or IT technical qualification or equivalent of knowledge acquired through experience, other qualifications & training/development Demonstrable experience of producing & managing ELPs for Tier 1 & 2 Vendors (e.g. Microsoft, SAP, VMware, IBM, Oracle, Google, Adobe, Citrix) Good working knowledge of major IT SAM products Familiarity with SAM standards or frameworks such as ISO Previous experience embedding software asset management policies, processes & tools as well as delivering substantial maturity improvements Understanding of Cloud based licensing consumption models (e.g. M365, Azure) Understands commercial/strategic decisions that affect long-term delivery, taking account of risk effect Good analytical & reasoning skills Communicates in a clear & engaging way, sharing of information to build enthusiasm & commitment Collaborative working style with a clear focus on delivering outcomes Ability to influence & challenge existing processes to drive efficiency Additional vacancy information In addition to salary & fantastic work environment, NATS offers a range of excellent benefits which includes, company bonus scheme, share scheme, generous leave entitlement & a top class contributory DC pension scheme. If you share our passion to advance aviation & keep the skies safe - we would like to hear from you whatever your age, sex, race, faith, sexual orientation, gender identity, gender expression, visible or invisible disability. Individuals that bring different perspectives, skills, life experiences & backgrounds help us be at the forefront of our industry. As NATS have adopted an agile working initiative this will help our teams across the business to be able to work remotely &/or on-site giving greater flexibility. If there is a requirement to come on site or work on client sites across the UK this will be on a needs basis & in discussion.
NATS is the UK's leading air navigation service provider, handling over 2 million flights each year. It provides air traffic control services from two control centres supporting airports all around the UK, as well as a wide range of commercial solutions to over 30 countries internationally. We are looking for an experienced Software Asset Manager to join our Information Solutions (IS) Team. You will be responsible for managing all activities that optimise the value, risk & compliance of software assets deployed across all IS services. Key responsibilities: Design, implement & continually improve the IS Software Asset Management (SAM) capability in line with industry best practice, to establish Effective Licence Positions (ELP), maintain compliance against licence agreements & be audit ready Monitor & optimise the IS licensing position (including the management of licence portals & tools) to ensure the best value for NATS Lead on & recommend the appropriate licensing structure (model & volumes) for new &/or licence renewals to ensure cost efficient & effective licence procurement decisions are continually made Input into & use IS Service Roadmaps to plan for licence renewals, software obsolescence, savings opportunities & inform business planning Ensure the IS SAM capability is fully integrated with the wider NATS SAM capability to maintain consistency & optimisation of processes, licence utilisation & synergies Focal point for all SAM subject matter queries, to ensure consistency of advice & information on entitlement, software usage, deployment, licence availability, process, governance & compliance Develop & maintain quality relationships with key stakeholders to ensure effective & continually improving SAM capability Represent IS as the SAM SME. Interface with Supply Chain to ensure licensing agreements & contract renewals are fit for purpose Essential skills & experience: Degree in a relevant Business or IT technical qualification or equivalent of knowledge acquired through experience, other qualifications & training/development Demonstrable experience of producing & managing ELPs for Tier 1 & 2 Vendors (e.g. Microsoft, SAP, VMware, IBM, Oracle, Google, Adobe, Citrix) Good working knowledge of major IT SAM products Familiarity with SAM standards or frameworks such as ISO Previous experience embedding software asset management policies, processes & tools as well as delivering substantial maturity improvements Understanding of Cloud based licensing consumption models (e.g. M365, Azure) Understands commercial/strategic decisions that affect long-term delivery, taking account of risk effect Good analytical & reasoning skills Communicates in a clear & engaging way, sharing of information to build enthusiasm & commitment Collaborative working style with a clear focus on delivering outcomes Ability to influence & challenge existing processes to drive efficiency Additional vacancy information In addition to salary & fantastic work environment, NATS offers a range of excellent benefits which includes, company bonus scheme, share scheme, generous leave entitlement & a top class contributory DC pension scheme. If you share our passion to advance aviation & keep the skies safe - we would like to hear from you whatever your age, sex, race, faith, sexual orientation, gender identity, gender expression, visible or invisible disability. Individuals that bring different perspectives, skills, life experiences & backgrounds help us be at the forefront of our industry. As NATS have adopted an agile working initiative this will help our teams across the business to be able to work remotely &/or on-site giving greater flexibility. If there is a requirement to come on site or work on client sites across the UK this will be on a needs basis & in discussion.
Sep 21, 2022
Full time
NATS is the UK's leading air navigation service provider, handling over 2 million flights each year. It provides air traffic control services from two control centres supporting airports all around the UK, as well as a wide range of commercial solutions to over 30 countries internationally. We are looking for an experienced Software Asset Manager to join our Information Solutions (IS) Team. You will be responsible for managing all activities that optimise the value, risk & compliance of software assets deployed across all IS services. Key responsibilities: Design, implement & continually improve the IS Software Asset Management (SAM) capability in line with industry best practice, to establish Effective Licence Positions (ELP), maintain compliance against licence agreements & be audit ready Monitor & optimise the IS licensing position (including the management of licence portals & tools) to ensure the best value for NATS Lead on & recommend the appropriate licensing structure (model & volumes) for new &/or licence renewals to ensure cost efficient & effective licence procurement decisions are continually made Input into & use IS Service Roadmaps to plan for licence renewals, software obsolescence, savings opportunities & inform business planning Ensure the IS SAM capability is fully integrated with the wider NATS SAM capability to maintain consistency & optimisation of processes, licence utilisation & synergies Focal point for all SAM subject matter queries, to ensure consistency of advice & information on entitlement, software usage, deployment, licence availability, process, governance & compliance Develop & maintain quality relationships with key stakeholders to ensure effective & continually improving SAM capability Represent IS as the SAM SME. Interface with Supply Chain to ensure licensing agreements & contract renewals are fit for purpose Essential skills & experience: Degree in a relevant Business or IT technical qualification or equivalent of knowledge acquired through experience, other qualifications & training/development Demonstrable experience of producing & managing ELPs for Tier 1 & 2 Vendors (e.g. Microsoft, SAP, VMware, IBM, Oracle, Google, Adobe, Citrix) Good working knowledge of major IT SAM products Familiarity with SAM standards or frameworks such as ISO Previous experience embedding software asset management policies, processes & tools as well as delivering substantial maturity improvements Understanding of Cloud based licensing consumption models (e.g. M365, Azure) Understands commercial/strategic decisions that affect long-term delivery, taking account of risk effect Good analytical & reasoning skills Communicates in a clear & engaging way, sharing of information to build enthusiasm & commitment Collaborative working style with a clear focus on delivering outcomes Ability to influence & challenge existing processes to drive efficiency Additional vacancy information In addition to salary & fantastic work environment, NATS offers a range of excellent benefits which includes, company bonus scheme, share scheme, generous leave entitlement & a top class contributory DC pension scheme. If you share our passion to advance aviation & keep the skies safe - we would like to hear from you whatever your age, sex, race, faith, sexual orientation, gender identity, gender expression, visible or invisible disability. Individuals that bring different perspectives, skills, life experiences & backgrounds help us be at the forefront of our industry. As NATS have adopted an agile working initiative this will help our teams across the business to be able to work remotely &/or on-site giving greater flexibility. If there is a requirement to come on site or work on client sites across the UK this will be on a needs basis & in discussion.
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY Technology: Technology has always been at the heart of what we do and deliver at EY. We need technology to keep an organization the size of ours working efficiently. We have 250,000 people in more than 140 countries, all of whom rely on secure technology to be able to do their job every single day. Everything from the laptops we use, to the ability to work remotely on our mobile devices and connecting our people and our clients, to enabling hundreds of internal tools and external solutions delivered to our clients. Technology solutions are integrated in the client services we deliver and is key to us being more innovative as an organization. EY Technology supports our technology needs through four business units: Client Technology (CT) - focuses on developing new technology services for our clients. It enables EY to identify new technology-based opportunities faster and pursue those opportunities more rapidly. Enterprise Technology (ET) - ET supports our Core Business Services functions and will deliver fit-for-purpose technology infrastructure at the cheapest possible cost for quality services. ET will also support our internal technology needs by focusing on a better user experience. Information Security (Info Sec) - Info Sec prevents, detects, responds and mitigates cyber-risk, protecting EY and client data, and our information management systems. Supplier EcoSystem Services - brings a consistent approach, supporting technology and best practices tomanaging contracts right across EY, working closely with Procurement Services, budget holders and our many user communities. The opportunity The Supplier EcoSystem Services (SES) maintains a global Software Asset Management (SAM) team accountable for targeted optimization of complex, high value software contracts which underpin our business. This team is tightly linked to contract performance management and to EYs procurement function. SES seeks a senior, highly experienced Software Licensing and SAM leader to join our management team and proactively drive the maximum value from these contracts, complementing the existing teams' skills. Building on the successes of recent years, this role will work closely with existing line managers, stakeholders and team members. The primary focus of this role will however be to engage with new requests and projects relating to licensing risk and opportunity, assuring the quality of work, design solutions, manage engagements and achieve the best commercial outcomes for EY. The successful candidate will need to be a strong communicator, experienced people and task manager, a licensing specialist experienced with a wide range of vendors and have good process design experience. You should be very familiar with Service Management, since SaaS / IaaS / PaaS cloud delivery is rapidly growing as the largest agreement type within EYs portfolio and be able to demonstrate excellent contract interpretation and risk assessment experience. You must also possess the commercial, analytical and negotiation skills necessary to lead audit defense engagements in often tense projects with sometimes hostile software vendors. You will be directly involved with some of the largest most complex software licensing contracts in the world, across a wide range of global class vendors. This will be a great opportunity for candidates seeking exposure to EYs leadership PPPED community, the ability to make a real financial difference for EY and will present a significant career growth opportunity once the role is established. The role will require occasional travel, in country and internationally including India, US, UK or other destinations. Your key responsibilities Operating as a subject matter expert and trusted advisor in the domain of software licensing and optimization. Designing and implementing approaches to meeting client requirements according to specific organizational and technology environments. Leading teams to deliver SAM engagements for internal clients, ensuring that the agreed scope of work is delivered to the required standards, reporting to one of the practice's partners or directors. Supervising and coaching junior members of staff to help them realize their full potential. Quality assuring the team's work. Budgeting and monitoring the financial performance of projects in order to meet profitability targets. Skills and attributes for success To qualify for the role, you must have A technical degree or technical qualification 6-10+ years of proven experience in Software Asset and License Management working in large corporate environment High level of drive, commitment to achieving solutions and ability to work under pressure Intellectual strength / flexibility to rapidly understand complex problems and rationalise these into workable solutions which can then be delivered Strong written and verbal communication, presentation, client service and technical writing skills, coupled with a strong interest in further developing and integrating operations with technology skills Quickly establishes credibility with peers and stakeholders Strong stakeholder and supplier management skills Proven experience of Software Contract Analysis and Reporting methodology Proven experience of leading cross-functional teams, conflict resolution and supplier performance management Knowledge and proven experience of managing legacy perpetual license agreements alongside new subscription-based models (e.g. Software as a Service) Proven track record of leading resolution of software license compliance issues, minimising financial impacts Commercial mindset - high value / business contract and license process expertise including ongoing commercial management, re-negotiation and execution for multi-£M spend Commercial awareness of delivering results to improve competitive advantage and profit margins Experience of developing and implementing operational priorities - can provide evidence of previous operational decisions and their outcomes (including planning, budgeting and implementation) Financial acumen - proven experience of managing to budgets Market and industry awareness - depth and breadth of knowledge within the IT industry Proven abilities to manage server software licensing models and product use rights across major software vendors. Experience in working with high-value software contracts with vendors such as Microsoft, IBM, and Oracle Experience in Cloud consumption management, ability to identify cost saving opportunities and optimization Ideally, you'll also have Ideally Microsoft Certified (e.g. MCP SAM) Big 4 experience and training At least three years' experience in the delivery of Software License reviews/audits Experience of working internationally What we look for To be successful in this role, you must be an intelligent self-starter with a positive can-do attitude who takes ownership and responsibility of their work You should be able to work effectively in a home/remote office environment You should enjoy learning new things in a rapid changing international environment with many deliverables and competing priorities and stakeholders You will be someone willing to constructively challenge, yet reach a positive balance with EY's best interests at the core of your decision making You should have truly excellent communication skills, able to confidently and concisely communicate with a wide range of people, roles and seniorities What we offer We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology..... click apply for full job details
Feb 01, 2022
Full time
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY Technology: Technology has always been at the heart of what we do and deliver at EY. We need technology to keep an organization the size of ours working efficiently. We have 250,000 people in more than 140 countries, all of whom rely on secure technology to be able to do their job every single day. Everything from the laptops we use, to the ability to work remotely on our mobile devices and connecting our people and our clients, to enabling hundreds of internal tools and external solutions delivered to our clients. Technology solutions are integrated in the client services we deliver and is key to us being more innovative as an organization. EY Technology supports our technology needs through four business units: Client Technology (CT) - focuses on developing new technology services for our clients. It enables EY to identify new technology-based opportunities faster and pursue those opportunities more rapidly. Enterprise Technology (ET) - ET supports our Core Business Services functions and will deliver fit-for-purpose technology infrastructure at the cheapest possible cost for quality services. ET will also support our internal technology needs by focusing on a better user experience. Information Security (Info Sec) - Info Sec prevents, detects, responds and mitigates cyber-risk, protecting EY and client data, and our information management systems. Supplier EcoSystem Services - brings a consistent approach, supporting technology and best practices tomanaging contracts right across EY, working closely with Procurement Services, budget holders and our many user communities. The opportunity The Supplier EcoSystem Services (SES) maintains a global Software Asset Management (SAM) team accountable for targeted optimization of complex, high value software contracts which underpin our business. This team is tightly linked to contract performance management and to EYs procurement function. SES seeks a senior, highly experienced Software Licensing and SAM leader to join our management team and proactively drive the maximum value from these contracts, complementing the existing teams' skills. Building on the successes of recent years, this role will work closely with existing line managers, stakeholders and team members. The primary focus of this role will however be to engage with new requests and projects relating to licensing risk and opportunity, assuring the quality of work, design solutions, manage engagements and achieve the best commercial outcomes for EY. The successful candidate will need to be a strong communicator, experienced people and task manager, a licensing specialist experienced with a wide range of vendors and have good process design experience. You should be very familiar with Service Management, since SaaS / IaaS / PaaS cloud delivery is rapidly growing as the largest agreement type within EYs portfolio and be able to demonstrate excellent contract interpretation and risk assessment experience. You must also possess the commercial, analytical and negotiation skills necessary to lead audit defense engagements in often tense projects with sometimes hostile software vendors. You will be directly involved with some of the largest most complex software licensing contracts in the world, across a wide range of global class vendors. This will be a great opportunity for candidates seeking exposure to EYs leadership PPPED community, the ability to make a real financial difference for EY and will present a significant career growth opportunity once the role is established. The role will require occasional travel, in country and internationally including India, US, UK or other destinations. Your key responsibilities Operating as a subject matter expert and trusted advisor in the domain of software licensing and optimization. Designing and implementing approaches to meeting client requirements according to specific organizational and technology environments. Leading teams to deliver SAM engagements for internal clients, ensuring that the agreed scope of work is delivered to the required standards, reporting to one of the practice's partners or directors. Supervising and coaching junior members of staff to help them realize their full potential. Quality assuring the team's work. Budgeting and monitoring the financial performance of projects in order to meet profitability targets. Skills and attributes for success To qualify for the role, you must have A technical degree or technical qualification 6-10+ years of proven experience in Software Asset and License Management working in large corporate environment High level of drive, commitment to achieving solutions and ability to work under pressure Intellectual strength / flexibility to rapidly understand complex problems and rationalise these into workable solutions which can then be delivered Strong written and verbal communication, presentation, client service and technical writing skills, coupled with a strong interest in further developing and integrating operations with technology skills Quickly establishes credibility with peers and stakeholders Strong stakeholder and supplier management skills Proven experience of Software Contract Analysis and Reporting methodology Proven experience of leading cross-functional teams, conflict resolution and supplier performance management Knowledge and proven experience of managing legacy perpetual license agreements alongside new subscription-based models (e.g. Software as a Service) Proven track record of leading resolution of software license compliance issues, minimising financial impacts Commercial mindset - high value / business contract and license process expertise including ongoing commercial management, re-negotiation and execution for multi-£M spend Commercial awareness of delivering results to improve competitive advantage and profit margins Experience of developing and implementing operational priorities - can provide evidence of previous operational decisions and their outcomes (including planning, budgeting and implementation) Financial acumen - proven experience of managing to budgets Market and industry awareness - depth and breadth of knowledge within the IT industry Proven abilities to manage server software licensing models and product use rights across major software vendors. Experience in working with high-value software contracts with vendors such as Microsoft, IBM, and Oracle Experience in Cloud consumption management, ability to identify cost saving opportunities and optimization Ideally, you'll also have Ideally Microsoft Certified (e.g. MCP SAM) Big 4 experience and training At least three years' experience in the delivery of Software License reviews/audits Experience of working internationally What we look for To be successful in this role, you must be an intelligent self-starter with a positive can-do attitude who takes ownership and responsibility of their work You should be able to work effectively in a home/remote office environment You should enjoy learning new things in a rapid changing international environment with many deliverables and competing priorities and stakeholders You will be someone willing to constructively challenge, yet reach a positive balance with EY's best interests at the core of your decision making You should have truly excellent communication skills, able to confidently and concisely communicate with a wide range of people, roles and seniorities What we offer We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology..... click apply for full job details
Location: Bury, Lancashire. Due to the nature of I.T. Support, the business requires support staff to work onsite at the Bury offices for a percentage of the working week. The remainder of the work can be carried out remotely from home. The arrangement is flexible and onsite work can vary based on business and personal requirements. Working onsite at the Bury offices for two days a week is standard practice.
Salary: Up to £27,000pa
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We are looking for an I.T. Support Technician to join our team at FM Outsource.
The role involves supporting the hardware, software and networking requirements for over 400 staff. These staff work both in the offices in Bury and from home. As an I.T. Support Technician, you will provide support to the FM Outsource staff via a service desk, where you will typically onboard/offboard accounts, provision/deprovision laptops and desktops, troubleshoot and resolve issues with Microsoft programs and system access.
You would manage the office internal network, which would include viewing logs for any unusual activity, keeping the equipment well patched, troubleshooting network issues, making suggestions and implementing improvements. We utilise site-to-site VPNs and infrequently you will be required to diagnose any issues and implement additional site-to-site VPNs.
FM Outsource I.T. staff are actively encouraged to improve their skills and certifications. To this end, training, mentoring and skills development of all kinds is supported and rewarded. Various training materials and facilities are provided to assist with this, including Pluralsight, training materials and exams as standard.
RESPONSIBILITIES
Planning, specification, installation, configuration, operation, and maintenance of various I.T. hardware, including laptops, desktops, printers, routers, switches, firewalls;
Ensure that the systems are kept up to date with the latest bug fixes, patches, updates, and virus definitions;
Perform regular security monitoring to identify any possible intrusions or virus outbreaks;
Maintain licensing for all software and systems;
Effective provisioning of systems (hardware and software) and related infrastructure;
Develop and maintain installation and configuration procedures including network topology documentation & diagrams;
Repair and recover from hardware or software failures. Coordinate and communicate with impacted users and departments
Asset Register management
Budget submission and control for hardware for the entire business
Stay current with technological developments in systems administration technology and recommends ways to take advantage of new technology.’
Provide advice and knowledge to colleagues to enable the achievement of objectives;
Provide support for and mentor 1 st line support.
Provide occasional implementation and integration support with our client’s 3rd party systems, often with some level of client interaction.
SKILLS & KNOWLEDGE
ESSENTIAL
Minimum 2-3 years 2nd/3rd Line I.T. experience
Good working knowledge of networks, including Lan and Wan
Firewall administration and troubleshooting
Microsoft 365 administration, Exchange Online, SharePoint and Teams.
Experience with PowerShell
Troubleshooting VPN clients
Strong skills with laptop and desktop hardware
Strong skills with common operating systems and software
DESIREABLE
Working knowledge of Azure administration
Working knowledge of Microsoft Endpoint Manager
Experience of IP-Sec site to site tunnels
Relevant certifications or qualifications
An appreciation of data security
Nov 10, 2021
Full time
Location: Bury, Lancashire. Due to the nature of I.T. Support, the business requires support staff to work onsite at the Bury offices for a percentage of the working week. The remainder of the work can be carried out remotely from home. The arrangement is flexible and onsite work can vary based on business and personal requirements. Working onsite at the Bury offices for two days a week is standard practice.
Salary: Up to £27,000pa
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We are looking for an I.T. Support Technician to join our team at FM Outsource.
The role involves supporting the hardware, software and networking requirements for over 400 staff. These staff work both in the offices in Bury and from home. As an I.T. Support Technician, you will provide support to the FM Outsource staff via a service desk, where you will typically onboard/offboard accounts, provision/deprovision laptops and desktops, troubleshoot and resolve issues with Microsoft programs and system access.
You would manage the office internal network, which would include viewing logs for any unusual activity, keeping the equipment well patched, troubleshooting network issues, making suggestions and implementing improvements. We utilise site-to-site VPNs and infrequently you will be required to diagnose any issues and implement additional site-to-site VPNs.
FM Outsource I.T. staff are actively encouraged to improve their skills and certifications. To this end, training, mentoring and skills development of all kinds is supported and rewarded. Various training materials and facilities are provided to assist with this, including Pluralsight, training materials and exams as standard.
RESPONSIBILITIES
Planning, specification, installation, configuration, operation, and maintenance of various I.T. hardware, including laptops, desktops, printers, routers, switches, firewalls;
Ensure that the systems are kept up to date with the latest bug fixes, patches, updates, and virus definitions;
Perform regular security monitoring to identify any possible intrusions or virus outbreaks;
Maintain licensing for all software and systems;
Effective provisioning of systems (hardware and software) and related infrastructure;
Develop and maintain installation and configuration procedures including network topology documentation & diagrams;
Repair and recover from hardware or software failures. Coordinate and communicate with impacted users and departments
Asset Register management
Budget submission and control for hardware for the entire business
Stay current with technological developments in systems administration technology and recommends ways to take advantage of new technology.’
Provide advice and knowledge to colleagues to enable the achievement of objectives;
Provide support for and mentor 1 st line support.
Provide occasional implementation and integration support with our client’s 3rd party systems, often with some level of client interaction.
SKILLS & KNOWLEDGE
ESSENTIAL
Minimum 2-3 years 2nd/3rd Line I.T. experience
Good working knowledge of networks, including Lan and Wan
Firewall administration and troubleshooting
Microsoft 365 administration, Exchange Online, SharePoint and Teams.
Experience with PowerShell
Troubleshooting VPN clients
Strong skills with laptop and desktop hardware
Strong skills with common operating systems and software
DESIREABLE
Working knowledge of Azure administration
Working knowledge of Microsoft Endpoint Manager
Experience of IP-Sec site to site tunnels
Relevant certifications or qualifications
An appreciation of data security
Software Asset Manager - joining the Software Asset Management Team. The Software Asset Manager (SAM) will be working as part of a SAM team, responsible for managing the risk, compliance and control of software assets within the organisation. The SAM role involves working across multiple teams and areas to support SAM queries, also working on software projects as a SAM SME. Managing software licenses through analysis of data, working with internal teams and key stakeholders. Completing regular compliance reviews, risk remediation plans and delivering mitigation strategies for discovered risks. Be a trusted SAM subject matter expert and champion within the organisation. Essential experience: Vendor experience, license analysis, review and reporting. Ideally specialises or has extensive experience of managing one or two Vendors. Flexera Tool experience, day to management of data and building compliance positions within the tool.Strong Audit defence experience, strategy and market insights. Experience of creating compliance summaries, Effective License Positions, Executive level summaries, licensing recommendations, risk analysis/gap analysis, cost saving opportunities. By applying to this job you are sending us your CV, which may contain personal information. Please refer to our Privacy Notice to understand how we process this information. In short, in order to supply you with work finding services, we will hold and process your personal data, and only with your express permission we will share this personal data with a client (or a third party working on behalf of the client) by email or by upload to the Client/third parties vendor management system. By giving us permission to send your CV to a client, this constitutes permission to share the personal data that would be necessary to consider your application, interview you (Phone/video/face to face) and if successful hire you. Scope AT acts as an employment agency for Permanent Recruitment and an employment business for the supply of temporary workers. By applying for this job you accept the Terms and Conditions, Data Protection Policy, Privacy Notice and Disclaimers which can be found at our website.
Nov 05, 2021
Contractor
Software Asset Manager - joining the Software Asset Management Team. The Software Asset Manager (SAM) will be working as part of a SAM team, responsible for managing the risk, compliance and control of software assets within the organisation. The SAM role involves working across multiple teams and areas to support SAM queries, also working on software projects as a SAM SME. Managing software licenses through analysis of data, working with internal teams and key stakeholders. Completing regular compliance reviews, risk remediation plans and delivering mitigation strategies for discovered risks. Be a trusted SAM subject matter expert and champion within the organisation. Essential experience: Vendor experience, license analysis, review and reporting. Ideally specialises or has extensive experience of managing one or two Vendors. Flexera Tool experience, day to management of data and building compliance positions within the tool.Strong Audit defence experience, strategy and market insights. Experience of creating compliance summaries, Effective License Positions, Executive level summaries, licensing recommendations, risk analysis/gap analysis, cost saving opportunities. By applying to this job you are sending us your CV, which may contain personal information. Please refer to our Privacy Notice to understand how we process this information. In short, in order to supply you with work finding services, we will hold and process your personal data, and only with your express permission we will share this personal data with a client (or a third party working on behalf of the client) by email or by upload to the Client/third parties vendor management system. By giving us permission to send your CV to a client, this constitutes permission to share the personal data that would be necessary to consider your application, interview you (Phone/video/face to face) and if successful hire you. Scope AT acts as an employment agency for Permanent Recruitment and an employment business for the supply of temporary workers. By applying for this job you accept the Terms and Conditions, Data Protection Policy, Privacy Notice and Disclaimers which can be found at our website.
Sopra Banking Software is recruiting a Technical Architect to join our Managed Services team in our Dunstable office. The role of the Technical Architect is to provide technical expertise, support and strategy to our customers and the Managed Services organisation, in particular the sales team to deliver continued growth within the Managed Service business.
The Technical Architect will work on a peer level with Account Managers to formulate technical requirements for nominated customers and new business sales projects. It is vital that the architect acts as the lead Technical Authority for these accounts/projects by delivering technical information to the customer in the form of RFI/RFP responses, architectural design, solution costing, related documentation, product updates and industry/competitive analysis.
The role is to evangelise the Managed Service portfolio from a technical perspective helping to transform businesses and solving business issues with technology.
Open and honest relationships are fundamental and key to our continued growth and as such the architect is expected to develop and maintain excellent relationships both internally within our technical community and colleagues from other functional roles but also externally with our partners and customers for whom we are seen as a technical authority.
The ideal candidate
As the ideal candidate you will:
• Graduate calibre or ideally degree educated in a computer or technology related discipline
• 10+ years’ experience in system solutions and delivery within Financial Services, including work experience of projects with major telecom operators.
• Expertise in integration and implementation of service-related applications, such as service provisioning, real time charging.
• Good working knowledge and understanding of software development technologies and interface development and integration
• Good working knowledge and understanding of third party product licensing particularly oracle and Microsoft products.
• Good understanding of Data Security concepts and protection systems.
• Solid technical background including Unix and Citrix
• Strong presentation and communication skills,
• Lead technical presentations, demonstrations and client-centric product evaluations
• Demonstrations and proofs of concept in collaboration with sales, product specialists and product development
• Lead technical responses to RFI / RFP s
• Advocate for project success and best practices Have good presentation skills and the ability to design engaging and informative presentations
• TOGAF or similar architectural framework experience and qualification
• Experience of third party hosting is highly desirable
• Network, server and application virtualisation
• Cisco Networking (Routing, Firewall, etc.)
• Certification in Unix/Oracle/Microsoft/VMWare/Cisco/Citrix
• Experience of Scripting (Unix Shell/Windows Automated Tasks/etc.) is desirable
• Knowledge of Sopra Applications – MSS/ICS would be highly advantageous
The company:
Sopra Banking Software provides IT processes, and system solutions to retail banking and asset finance customers. We have operated across Europe, the Middle East, Far East, and Africa for over 40 years. We provide the opportunity to learn and develop new skills and contribute to the advancement of your field - thinking ahead begins now. We are committed to helping you grow and share your expertise while developing a diverse and esteemed network of colleagues from around Europe.
You'll also enjoy a competitive salary, pension scheme, and excellent benefits package.
As part of our hiring process new employees will be required to pass a consumer credit check and DBS check If you have any concerns about this please raise them with the recruitment team.
If your application is for any reason unsuccessful we may hold your CV on record for up to 6 months should any other suitable roles a rise
May 03, 2017
Sopra Banking Software is recruiting a Technical Architect to join our Managed Services team in our Dunstable office. The role of the Technical Architect is to provide technical expertise, support and strategy to our customers and the Managed Services organisation, in particular the sales team to deliver continued growth within the Managed Service business.
The Technical Architect will work on a peer level with Account Managers to formulate technical requirements for nominated customers and new business sales projects. It is vital that the architect acts as the lead Technical Authority for these accounts/projects by delivering technical information to the customer in the form of RFI/RFP responses, architectural design, solution costing, related documentation, product updates and industry/competitive analysis.
The role is to evangelise the Managed Service portfolio from a technical perspective helping to transform businesses and solving business issues with technology.
Open and honest relationships are fundamental and key to our continued growth and as such the architect is expected to develop and maintain excellent relationships both internally within our technical community and colleagues from other functional roles but also externally with our partners and customers for whom we are seen as a technical authority.
The ideal candidate
As the ideal candidate you will:
• Graduate calibre or ideally degree educated in a computer or technology related discipline
• 10+ years’ experience in system solutions and delivery within Financial Services, including work experience of projects with major telecom operators.
• Expertise in integration and implementation of service-related applications, such as service provisioning, real time charging.
• Good working knowledge and understanding of software development technologies and interface development and integration
• Good working knowledge and understanding of third party product licensing particularly oracle and Microsoft products.
• Good understanding of Data Security concepts and protection systems.
• Solid technical background including Unix and Citrix
• Strong presentation and communication skills,
• Lead technical presentations, demonstrations and client-centric product evaluations
• Demonstrations and proofs of concept in collaboration with sales, product specialists and product development
• Lead technical responses to RFI / RFP s
• Advocate for project success and best practices Have good presentation skills and the ability to design engaging and informative presentations
• TOGAF or similar architectural framework experience and qualification
• Experience of third party hosting is highly desirable
• Network, server and application virtualisation
• Cisco Networking (Routing, Firewall, etc.)
• Certification in Unix/Oracle/Microsoft/VMWare/Cisco/Citrix
• Experience of Scripting (Unix Shell/Windows Automated Tasks/etc.) is desirable
• Knowledge of Sopra Applications – MSS/ICS would be highly advantageous
The company:
Sopra Banking Software provides IT processes, and system solutions to retail banking and asset finance customers. We have operated across Europe, the Middle East, Far East, and Africa for over 40 years. We provide the opportunity to learn and develop new skills and contribute to the advancement of your field - thinking ahead begins now. We are committed to helping you grow and share your expertise while developing a diverse and esteemed network of colleagues from around Europe.
You'll also enjoy a competitive salary, pension scheme, and excellent benefits package.
As part of our hiring process new employees will be required to pass a consumer credit check and DBS check If you have any concerns about this please raise them with the recruitment team.
If your application is for any reason unsuccessful we may hold your CV on record for up to 6 months should any other suitable roles a rise