Cyber Programme Manager Utilities Predominantly remote: Onsite in Warwick when needed (1-2 days per month) 6 months+ £750 - £800 per day In short: Commercially and stakeholder-focused Programme Manager with Cyber experience in IT (utilities or Operational Technology would be nice) required to oversee and drive an OFGEM-driven regulatory mandated programme. Focus: less on technical and more towards a commercial mindset and engagement with 3rd party suppliers. In full: The Cyber Programme Manager is responsible for the day to day managing, leading, controlling, and supporting the programme team toward a successful business outcome (one that achieves the stated benefits for the project) within the appropriate time, cost and quality criteria. Adhering to all Cyber standards and procedures as determined by the Steering Committee and Programme Board, the Cyber Programme Manager delivers the agreed project/s from initiation to completion. To develop and coordinate briefing materials for key external stakeholders, including DCMS, DESNZ, OFGEM and NCSC. Briefing materials to include risk and compliance positions as well as delivery updates. To develop and coordinate internal governance materials, informing senior leadership of the latest threat, risk and delivery position. The programme role is responsible for the key day to day interfaces between the project teams and the rest of System Operator business. Key accountabilities: Work with the Programme Sponsor and senior business stakeholders to develop and agree the overall direction and integrity of the programme Maintaining programme documentation as required to ensure compliance with relevant policies and regulatory requirements Work with IT and Security as required to deliver all relevant technological components and any relevant processes which must be adhered to Ensure the programme team are integrated and fully understand the Delivery Process within the wider Strategy & Investment security portfolio Work with the central security team to develop and align the overall direction and integrity of the programme Provide effective leadership to the programme team, ensuring that team members are supported, motivated and developing their skills and experience Ensure all stakeholders including client, business management, users, staff, operational and engineers, IT, Security (as required) fully understand the objectives and scope of the programme. Effectively estimate and monitor programme level tasks, costs, time scales, resource requirements and finances for the successful completion of the programme. Appropriate intervention and management where these deviate from agreed tolerances complying with governance, business sanctioning authorities and finance procedures as required Manage programme finances covering all projects, initiative and pilot workstreams Management of effective change control procedures ensuring formal approval for any changes to the approved scope and documented Manage the production of the required deliverables of the programme and ensuring appropriate review process is in place and approvals are obtained Prepare and maintain project, stage, exception and quality plans and track activities against these plans. Provide regular and accurate reports to the Client Lead as required Identify, assess and manage the risks, assumptions, issues and decisions (RAID) to the success of the programme, including developing effective mitigation where required Ensure the programme is formally closed and documented. Lessons learnt are captured and the projects status and reports are updated Manage any handover/transition as required to Business as Usual (BAU) as per the scope/objectives of the programme by providing support and guidance to the Business Change Candidates will ideally show evidence of the above in their CV in order to be considered.Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.
Apr 17, 2024
Full time
Cyber Programme Manager Utilities Predominantly remote: Onsite in Warwick when needed (1-2 days per month) 6 months+ £750 - £800 per day In short: Commercially and stakeholder-focused Programme Manager with Cyber experience in IT (utilities or Operational Technology would be nice) required to oversee and drive an OFGEM-driven regulatory mandated programme. Focus: less on technical and more towards a commercial mindset and engagement with 3rd party suppliers. In full: The Cyber Programme Manager is responsible for the day to day managing, leading, controlling, and supporting the programme team toward a successful business outcome (one that achieves the stated benefits for the project) within the appropriate time, cost and quality criteria. Adhering to all Cyber standards and procedures as determined by the Steering Committee and Programme Board, the Cyber Programme Manager delivers the agreed project/s from initiation to completion. To develop and coordinate briefing materials for key external stakeholders, including DCMS, DESNZ, OFGEM and NCSC. Briefing materials to include risk and compliance positions as well as delivery updates. To develop and coordinate internal governance materials, informing senior leadership of the latest threat, risk and delivery position. The programme role is responsible for the key day to day interfaces between the project teams and the rest of System Operator business. Key accountabilities: Work with the Programme Sponsor and senior business stakeholders to develop and agree the overall direction and integrity of the programme Maintaining programme documentation as required to ensure compliance with relevant policies and regulatory requirements Work with IT and Security as required to deliver all relevant technological components and any relevant processes which must be adhered to Ensure the programme team are integrated and fully understand the Delivery Process within the wider Strategy & Investment security portfolio Work with the central security team to develop and align the overall direction and integrity of the programme Provide effective leadership to the programme team, ensuring that team members are supported, motivated and developing their skills and experience Ensure all stakeholders including client, business management, users, staff, operational and engineers, IT, Security (as required) fully understand the objectives and scope of the programme. Effectively estimate and monitor programme level tasks, costs, time scales, resource requirements and finances for the successful completion of the programme. Appropriate intervention and management where these deviate from agreed tolerances complying with governance, business sanctioning authorities and finance procedures as required Manage programme finances covering all projects, initiative and pilot workstreams Management of effective change control procedures ensuring formal approval for any changes to the approved scope and documented Manage the production of the required deliverables of the programme and ensuring appropriate review process is in place and approvals are obtained Prepare and maintain project, stage, exception and quality plans and track activities against these plans. Provide regular and accurate reports to the Client Lead as required Identify, assess and manage the risks, assumptions, issues and decisions (RAID) to the success of the programme, including developing effective mitigation where required Ensure the programme is formally closed and documented. Lessons learnt are captured and the projects status and reports are updated Manage any handover/transition as required to Business as Usual (BAU) as per the scope/objectives of the programme by providing support and guidance to the Business Change Candidates will ideally show evidence of the above in their CV in order to be considered.Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.
SAP Basis Consultant - Contract A leading organisation is looking for a SAP Basis Consultant that will focus on the maintenance, support, and optimization of the SAP systems landscape. Your main responsibility will be to maintain the stability, efficiency, and security of our SAP system, which involves handling installations, upgrades, and patches. This position demands solid technical skills in SAP Basis administration, along with the capability to work well with teams across different functions. Key Responsibilities for the SAP Basis Consultant : Previous experience as a SAP Basis Consultant/Analyst/Engineer. Administer and maintain SAP systems, including installation, configuration. SAP Basis Netweaver and Hana database maintenance, support and tuning. Monitor system performance and troubleshoot issues to ensure optimal uptime and reliability. Responsible for the analysis of error trends and problem management. Incident response Documentation: current and new systems - administering correct documentation Implementing and maintaining security policies and procedures to protect sensitive data (SAP Security) would be beneficial. Collaborate with other IT teams and business stakeholders to understand requirements and provide technical solutions. Perform system tuning and optimization to enhance performance and scalability. Technology Stack SAP Basis Hana and Unix/Linux Performance Tuning (SAP Hana) SAP ECC, APO, BW, APO, PI, IBP, C4C, Cloud Connector, Fiori This SAP Basis Consultant will be hybrid, working 3 days a week onsite in North London. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Connor Smal, by exploring the VIQU IT Recruitment website. To be the first to hear about other exciting opportunities, technology, and recruitment news, please also follow us at 'VIQU IT Recruitment' on LinkedIn, and
Apr 17, 2024
Full time
SAP Basis Consultant - Contract A leading organisation is looking for a SAP Basis Consultant that will focus on the maintenance, support, and optimization of the SAP systems landscape. Your main responsibility will be to maintain the stability, efficiency, and security of our SAP system, which involves handling installations, upgrades, and patches. This position demands solid technical skills in SAP Basis administration, along with the capability to work well with teams across different functions. Key Responsibilities for the SAP Basis Consultant : Previous experience as a SAP Basis Consultant/Analyst/Engineer. Administer and maintain SAP systems, including installation, configuration. SAP Basis Netweaver and Hana database maintenance, support and tuning. Monitor system performance and troubleshoot issues to ensure optimal uptime and reliability. Responsible for the analysis of error trends and problem management. Incident response Documentation: current and new systems - administering correct documentation Implementing and maintaining security policies and procedures to protect sensitive data (SAP Security) would be beneficial. Collaborate with other IT teams and business stakeholders to understand requirements and provide technical solutions. Perform system tuning and optimization to enhance performance and scalability. Technology Stack SAP Basis Hana and Unix/Linux Performance Tuning (SAP Hana) SAP ECC, APO, BW, APO, PI, IBP, C4C, Cloud Connector, Fiori This SAP Basis Consultant will be hybrid, working 3 days a week onsite in North London. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Connor Smal, by exploring the VIQU IT Recruitment website. To be the first to hear about other exciting opportunities, technology, and recruitment news, please also follow us at 'VIQU IT Recruitment' on LinkedIn, and
Are you looking for a customer-facing role, primarily based in the field, resolving break/fix incident tickets and being a key member of a project delivery team? Have you previously worked in Field Service at a senior/highly experienced level? This role is pivotal to the daily operation of the business ensuring that clients' requirements are met accurately and efficiently. This is 40hrs per week, Mon - Fri, 8am -5pm. Flexibility around these hours must be available. 75% of your time will be spent attending client sites with the remaining 25% office based in Cambridgeshire. In return you will get Annual leave 33days (inc. 8 bank hols) 24/7 Free access to all courses on Udemy for Business 5% & 5% Pension. 4x Death in service Store discounts. Cycle to work. EV scheme (after 2 years' service) Referral programme Free onsite parking Duties & Responsibilities of the Senior Field Service Engineer: Always demonstrate excellent customer service, particularly when at client sites. Travel to and from client sites across the UK (flexible working and some overnight stays required) Provide end user and infrastructure support (remote and on-site) for desktop I notebook computers and end-user peripheral devices. Deliver, install, and configure IT equipment at client sites. Troubleshoot and resolve issues in line with SLA. Provide basic training to end users on how to use equipment and systems. Be involved in system implementations and site deployments. Complete basic network cable and socket repairs. Demonstrate efficient management of own workload, working to strict deadlines. Take ownership of your work queue, ensuring all administration tasks are completed on time - Ticket notes, customer communication, asset administration. Ensure client related documentation is kept up to date. Liaise with 3rd parties for support as appropriate. Be responsible for own personal development. Work closely with the projects and scheduling team on all incident and project ticket progress. Investigate, diagnose, and resolve technical issues, escalating appropriately within the infrastructure team where necessary, whether working remotely or at a client site. What you will need to succeed as a Senior Field Service Engineer: Microsoft 365 certified: Modern Desktop Administrator Associate (Exams MD-100 + MD-101) Strong knowledge using, supporting, and implementing Microsoft applications. Working knowledge of and experience using Windows operating systems. Experience in cloud technologies such as Azure, AWS, and Google Cloud. Experience in virtualisation technologies - Hyper-V, VMWare, Citrix Microsoft 365 knowledge and experience A general understanding of IT networking. Good knowledge of mobile phone devices and hardware such as printers and Bluetooth peripherals. Ability to prioritise and multi-task efficiently, Ability to proactively problem solve and identify solutions. Basic understanding of GDPR and cyber security principles. Excellent verbal, written and listening skills. Exceptional time management skills. Demonstrable empathetic and confident demeanour. Always calm and reassuring. Aptitude to proactively learn new systems and client specifics. Understanding of the fundamentals and importance of SLAs. A self-starter with a "can do" attitude. Flexible and pragmatic, yet resolute and decisive. Logical thinker. Able to work well under occasional pressure. Excellent attention to detail. Work well within a team in a fast-paced environment. Hold a full clean driving licence. If you are interested in finding out more about this position, please contact Daniel for a chat or apply now. If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Kameo Recruitment Ltd is acting as an employment agency for this permanent vacancy.
Apr 17, 2024
Full time
Are you looking for a customer-facing role, primarily based in the field, resolving break/fix incident tickets and being a key member of a project delivery team? Have you previously worked in Field Service at a senior/highly experienced level? This role is pivotal to the daily operation of the business ensuring that clients' requirements are met accurately and efficiently. This is 40hrs per week, Mon - Fri, 8am -5pm. Flexibility around these hours must be available. 75% of your time will be spent attending client sites with the remaining 25% office based in Cambridgeshire. In return you will get Annual leave 33days (inc. 8 bank hols) 24/7 Free access to all courses on Udemy for Business 5% & 5% Pension. 4x Death in service Store discounts. Cycle to work. EV scheme (after 2 years' service) Referral programme Free onsite parking Duties & Responsibilities of the Senior Field Service Engineer: Always demonstrate excellent customer service, particularly when at client sites. Travel to and from client sites across the UK (flexible working and some overnight stays required) Provide end user and infrastructure support (remote and on-site) for desktop I notebook computers and end-user peripheral devices. Deliver, install, and configure IT equipment at client sites. Troubleshoot and resolve issues in line with SLA. Provide basic training to end users on how to use equipment and systems. Be involved in system implementations and site deployments. Complete basic network cable and socket repairs. Demonstrate efficient management of own workload, working to strict deadlines. Take ownership of your work queue, ensuring all administration tasks are completed on time - Ticket notes, customer communication, asset administration. Ensure client related documentation is kept up to date. Liaise with 3rd parties for support as appropriate. Be responsible for own personal development. Work closely with the projects and scheduling team on all incident and project ticket progress. Investigate, diagnose, and resolve technical issues, escalating appropriately within the infrastructure team where necessary, whether working remotely or at a client site. What you will need to succeed as a Senior Field Service Engineer: Microsoft 365 certified: Modern Desktop Administrator Associate (Exams MD-100 + MD-101) Strong knowledge using, supporting, and implementing Microsoft applications. Working knowledge of and experience using Windows operating systems. Experience in cloud technologies such as Azure, AWS, and Google Cloud. Experience in virtualisation technologies - Hyper-V, VMWare, Citrix Microsoft 365 knowledge and experience A general understanding of IT networking. Good knowledge of mobile phone devices and hardware such as printers and Bluetooth peripherals. Ability to prioritise and multi-task efficiently, Ability to proactively problem solve and identify solutions. Basic understanding of GDPR and cyber security principles. Excellent verbal, written and listening skills. Exceptional time management skills. Demonstrable empathetic and confident demeanour. Always calm and reassuring. Aptitude to proactively learn new systems and client specifics. Understanding of the fundamentals and importance of SLAs. A self-starter with a "can do" attitude. Flexible and pragmatic, yet resolute and decisive. Logical thinker. Able to work well under occasional pressure. Excellent attention to detail. Work well within a team in a fast-paced environment. Hold a full clean driving licence. If you are interested in finding out more about this position, please contact Daniel for a chat or apply now. If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Kameo Recruitment Ltd is acting as an employment agency for this permanent vacancy.
1st Line Onsite IT Support Engineer - Watford - £28K-£30K DOE An 1st Line onsite IT Support Engineer with good working knowledge of Office 365 administration, Azure and networking knowledge is required by a leading MSP at their end client in Watford. This position is based onsite 5 days a week at their end client and available immediately. As a business, they have a global reach, with their core clients being in pharmaceutical, healthcare and finance industries. Here you'll be playing a crucial role in a close-knit team of IT professionals providing onsite technical support and getting involved in a number of projects around cloud-based infrastructure and automation. Key Skills required: Windows 11/10 OS support and administration, Windows Server Office 365 administration e.g. SharePoint, OneDrive Exchange/Exchange Online experience Azure AD Group Policy (DNS/DHCP) Good understand of network protocols and technical support (TCP/IP, DHCP, DNS, VPNs) In return, you will gain exposure to high quality IT Infrastructures, supported by colleagues who are passionate about the delivery of progressive cutting-edge IT solutions, with additional training around Cyber Security and Infrastructure technolgies. With this opportunity, you will achieve: Starting salary of £28K-£30K dependent on experience 28 days annual leave including bank holidays Company pension scheme Paid overtime when applicable Training with learning and development opportunities Plus much more Apply now to (dot) com to join our client's dynamic and friendly team. Key skills: Windows Server, 1st line, IT Support, IT Helpdesk, Cloud, VMware, Azure, AWS,IT Service desk, Azure, Endpoint, Intune, IT Infrastructure, Watford, Hertfordshire, Hemel Hempstead, Uxbridge Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Apr 17, 2024
Full time
1st Line Onsite IT Support Engineer - Watford - £28K-£30K DOE An 1st Line onsite IT Support Engineer with good working knowledge of Office 365 administration, Azure and networking knowledge is required by a leading MSP at their end client in Watford. This position is based onsite 5 days a week at their end client and available immediately. As a business, they have a global reach, with their core clients being in pharmaceutical, healthcare and finance industries. Here you'll be playing a crucial role in a close-knit team of IT professionals providing onsite technical support and getting involved in a number of projects around cloud-based infrastructure and automation. Key Skills required: Windows 11/10 OS support and administration, Windows Server Office 365 administration e.g. SharePoint, OneDrive Exchange/Exchange Online experience Azure AD Group Policy (DNS/DHCP) Good understand of network protocols and technical support (TCP/IP, DHCP, DNS, VPNs) In return, you will gain exposure to high quality IT Infrastructures, supported by colleagues who are passionate about the delivery of progressive cutting-edge IT solutions, with additional training around Cyber Security and Infrastructure technolgies. With this opportunity, you will achieve: Starting salary of £28K-£30K dependent on experience 28 days annual leave including bank holidays Company pension scheme Paid overtime when applicable Training with learning and development opportunities Plus much more Apply now to (dot) com to join our client's dynamic and friendly team. Key skills: Windows Server, 1st line, IT Support, IT Helpdesk, Cloud, VMware, Azure, AWS,IT Service desk, Azure, Endpoint, Intune, IT Infrastructure, Watford, Hertfordshire, Hemel Hempstead, Uxbridge Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Head of Software Engineering Hertfordshire £140k - £150k + Package A Market leading retail focussed client based in Hertfordshire is looking to hire a head of software engineering, this role reports to the CTO, this is a technically focussed role where you will be managing onsite and offshore teams across Asia, but also working on large client programs across the UK, Europe and the US. Managing teams across the UK and Asia, this will consist of software engineers, tech leads, and project delivery managers. Working closely with the CTO and CEO and 3rd party vendors across sectors within retail and e-commerce. Day to day responsibilities will include: Being hands-on and hands off: working closely with the 50-person strong development team with plans to grow to over the next 12 months Advising on product, product architecture, and best practice Working within an agile methodology to ensure work is completed to spec and on time Liaising with the C-Suite team to display product roadmap and consult intra-business Excellent package on offer This is an onsite role based in the office 4/5 days a week with some international travel involved. Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative. BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.
Apr 17, 2024
Full time
Head of Software Engineering Hertfordshire £140k - £150k + Package A Market leading retail focussed client based in Hertfordshire is looking to hire a head of software engineering, this role reports to the CTO, this is a technically focussed role where you will be managing onsite and offshore teams across Asia, but also working on large client programs across the UK, Europe and the US. Managing teams across the UK and Asia, this will consist of software engineers, tech leads, and project delivery managers. Working closely with the CTO and CEO and 3rd party vendors across sectors within retail and e-commerce. Day to day responsibilities will include: Being hands-on and hands off: working closely with the 50-person strong development team with plans to grow to over the next 12 months Advising on product, product architecture, and best practice Working within an agile methodology to ensure work is completed to spec and on time Liaising with the C-Suite team to display product roadmap and consult intra-business Excellent package on offer This is an onsite role based in the office 4/5 days a week with some international travel involved. Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative. BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.
Linux Engineer, IdM, Bash, Puppet, Ansible, Python, DNS, LAN, WAN, F5 Linux Engineer Permanent - £70,000 + bonus/benefits Hybrid (1 day a week onsite in London) Sponsorship not available The role A Leading financial institution is looking for a Linux Engineer to join the team. In this role you will ensure the stability and performance of the Linux-based infrastructure. Technical skills: Linux proficiency - Red Hat Enterprise Linux, CentOS, Linux Kernel Linux IdM At least one scripting/programming language, i.e. Bash, Ansible, Puppet, python Basic Networking such as TCP/IP, DNS, LAN/WAN Knowledge with load balancers Experience managing full lifecycle, from design to build stage Linux Engineer, IdM, Bash, Puppet, Ansible, Python, DNS, LAN, WAN, F5 McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
Apr 17, 2024
Full time
Linux Engineer, IdM, Bash, Puppet, Ansible, Python, DNS, LAN, WAN, F5 Linux Engineer Permanent - £70,000 + bonus/benefits Hybrid (1 day a week onsite in London) Sponsorship not available The role A Leading financial institution is looking for a Linux Engineer to join the team. In this role you will ensure the stability and performance of the Linux-based infrastructure. Technical skills: Linux proficiency - Red Hat Enterprise Linux, CentOS, Linux Kernel Linux IdM At least one scripting/programming language, i.e. Bash, Ansible, Puppet, python Basic Networking such as TCP/IP, DNS, LAN/WAN Knowledge with load balancers Experience managing full lifecycle, from design to build stage Linux Engineer, IdM, Bash, Puppet, Ansible, Python, DNS, LAN, WAN, F5 McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
Desktop Support Engineer required on an initial 12-month contract supporting an end client based in Cambridge. The successful Desktop Support Engineer will be working onsite providing real-time IT support to End Users across the company. Tasked with working across a broad range of technologies and liaising across multiple areas of the business to support incidents, problems and requests. Also responsible for ticket management and escalation, explaining the solutions in technical and nontechnical terms. Technical skills / experience required: Previous experience within a Deskside support role Excellent troubleshooting skills Able to identify, log and resolve technical problems with software, hardware and network systems Comfortable providing remote support when needed Exposure to ticket management and response Excellent communication and stakeholder management skills This is an immediate requirement with interview slots available this / early next week. To discuss this exciting Desktop Support opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Adam Smith, by exploring the VIQU IT Recruitment website. To be the first to hear about other exciting opportunities, technology, and recruitment news, please also follow us at 'VIQU IT Recruitment' on LinkedIn, and
Apr 17, 2024
Full time
Desktop Support Engineer required on an initial 12-month contract supporting an end client based in Cambridge. The successful Desktop Support Engineer will be working onsite providing real-time IT support to End Users across the company. Tasked with working across a broad range of technologies and liaising across multiple areas of the business to support incidents, problems and requests. Also responsible for ticket management and escalation, explaining the solutions in technical and nontechnical terms. Technical skills / experience required: Previous experience within a Deskside support role Excellent troubleshooting skills Able to identify, log and resolve technical problems with software, hardware and network systems Comfortable providing remote support when needed Exposure to ticket management and response Excellent communication and stakeholder management skills This is an immediate requirement with interview slots available this / early next week. To discuss this exciting Desktop Support opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Adam Smith, by exploring the VIQU IT Recruitment website. To be the first to hear about other exciting opportunities, technology, and recruitment news, please also follow us at 'VIQU IT Recruitment' on LinkedIn, and
IT Service Desk Engineer Middlesbrough/Onsite 20,000 - 25,000 Are you passionate about IT and ready to embark on an exciting journey with a leading Managed Service Provider? We're working with a prominent Managed Service Provider renowned for delivering exceptional IT solutions to clients in Middlesbrough and beyond. If you're enthusiastic about IT support and ready to contribute to a dynamic team, we want to hear from you. Day-to-Day: Offer front-line technical support to end-users, ensuring prompt issue resolution. Collaborate with the service desk team to address IT challenges effectively. Contribute to the development of technical documentation. Maintain and support existing IT infrastructure and networks. Tech Stack: Active Directory Windows Server Office 365 Networking (Routers/Switches) Virtualization (VMWare and/or Hyper-V) Hardware support Benefits: Competitive salary and benefits package. Opportunities for professional development and qualifications. On-the-job training to enhance your skills. A total of 28 days paid annual leave. If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on 0191. 249. 3639 com. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 17, 2024
Full time
IT Service Desk Engineer Middlesbrough/Onsite 20,000 - 25,000 Are you passionate about IT and ready to embark on an exciting journey with a leading Managed Service Provider? We're working with a prominent Managed Service Provider renowned for delivering exceptional IT solutions to clients in Middlesbrough and beyond. If you're enthusiastic about IT support and ready to contribute to a dynamic team, we want to hear from you. Day-to-Day: Offer front-line technical support to end-users, ensuring prompt issue resolution. Collaborate with the service desk team to address IT challenges effectively. Contribute to the development of technical documentation. Maintain and support existing IT infrastructure and networks. Tech Stack: Active Directory Windows Server Office 365 Networking (Routers/Switches) Virtualization (VMWare and/or Hyper-V) Hardware support Benefits: Competitive salary and benefits package. Opportunities for professional development and qualifications. On-the-job training to enhance your skills. A total of 28 days paid annual leave. If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on 0191. 249. 3639 com. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Cloud Support Engineer Central London 28,000 - 35,000 + Progression + Training An incredible opportunity awaits an ambitious person who is looking to start their IT career to flourish within an established company in an exciting role. In this position, you will provide comprehensive technical support for the company's clients ensuring the best customer experience is provided. This role enables you to further develop your existing knowledge in IT and allows you to work with highly technical engineers within a team. The main responsibilities of a support engineer typically revolve around providing technical assistance to clients, resolving IT issues, and maintaining the stability and performance of their IT infrastructure. This includes responding to service tickets, answering calls, keeping the ticketing queue up to date, troubleshooting hardware and software problems, performing system upgrades and maintenance tasks, and ensuring adherence to service level agreements (SLAs). Operating on a national scale, the company specializes in crafting innovative cloud systems for diverse businesses. Most of their clients within the UK are centred in Central London and some around the UK. Due to organic growth, they are now looking for a Cloud Support Engineer to join their highly technical skilled team. On offer is a chance to challenge your experience and progress in a role where the company is growing rapidly. You will be having the opportunity to work abroad too with different projects that need support in the future. This will be a 5-day onsite office in their modern office located near good transport links in Central London. The ideal candidate will have a solid understanding of IT fundamentals, proficiency in troubleshooting hardware, software, and network issues. Also have knowledge of common operating systems (such as Windows, Linux, and macOS), familiarity with virtualization technologies VMware, Veeam backup solution), and excellent communication skills. Additionally, candidates should have experience working in a customer-facing role and the ability to prioritize and manage multiple tasks effectively. This is a fantastic opportunity to be able to work with the latest IT technologies, work with an established company and further progress your IT career with progression and training being available within the company. The company would be able to fund certifications for your progression. The person: Has experience in a customer-facing position within an MSP environment. Possesses technical expertise in troubleshooting hardware, software, and networking, along with proficiency in operating systems such as Windows, Linux, and MacOS. Familiar with virtualization technologies such as VMware and backup solutions like Veeam. Holds certifications such as CompTIA A+ and Network+, which are advantageous. Is open to working five days onsite at the company's London office. The role: Responding to service tickets, answering calls, keeping the ticketing queue up to date, troubleshooting hardware and software problems, performing system upgrades and maintenance tasks, and ensuring adherence to service level agreements (SLAs). On site client visits to provide direct in-house support when needed Physical assembly of new computers and IT equipment including network cabling Liasing with senior team for getting assistance with tasks as required. Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now," or contact Mo Islam at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Apr 17, 2024
Full time
Cloud Support Engineer Central London 28,000 - 35,000 + Progression + Training An incredible opportunity awaits an ambitious person who is looking to start their IT career to flourish within an established company in an exciting role. In this position, you will provide comprehensive technical support for the company's clients ensuring the best customer experience is provided. This role enables you to further develop your existing knowledge in IT and allows you to work with highly technical engineers within a team. The main responsibilities of a support engineer typically revolve around providing technical assistance to clients, resolving IT issues, and maintaining the stability and performance of their IT infrastructure. This includes responding to service tickets, answering calls, keeping the ticketing queue up to date, troubleshooting hardware and software problems, performing system upgrades and maintenance tasks, and ensuring adherence to service level agreements (SLAs). Operating on a national scale, the company specializes in crafting innovative cloud systems for diverse businesses. Most of their clients within the UK are centred in Central London and some around the UK. Due to organic growth, they are now looking for a Cloud Support Engineer to join their highly technical skilled team. On offer is a chance to challenge your experience and progress in a role where the company is growing rapidly. You will be having the opportunity to work abroad too with different projects that need support in the future. This will be a 5-day onsite office in their modern office located near good transport links in Central London. The ideal candidate will have a solid understanding of IT fundamentals, proficiency in troubleshooting hardware, software, and network issues. Also have knowledge of common operating systems (such as Windows, Linux, and macOS), familiarity with virtualization technologies VMware, Veeam backup solution), and excellent communication skills. Additionally, candidates should have experience working in a customer-facing role and the ability to prioritize and manage multiple tasks effectively. This is a fantastic opportunity to be able to work with the latest IT technologies, work with an established company and further progress your IT career with progression and training being available within the company. The company would be able to fund certifications for your progression. The person: Has experience in a customer-facing position within an MSP environment. Possesses technical expertise in troubleshooting hardware, software, and networking, along with proficiency in operating systems such as Windows, Linux, and MacOS. Familiar with virtualization technologies such as VMware and backup solutions like Veeam. Holds certifications such as CompTIA A+ and Network+, which are advantageous. Is open to working five days onsite at the company's London office. The role: Responding to service tickets, answering calls, keeping the ticketing queue up to date, troubleshooting hardware and software problems, performing system upgrades and maintenance tasks, and ensuring adherence to service level agreements (SLAs). On site client visits to provide direct in-house support when needed Physical assembly of new computers and IT equipment including network cabling Liasing with senior team for getting assistance with tasks as required. Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now," or contact Mo Islam at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Junior Network Support Engineer - Alton, Hampshire WFH - you will be required onsite in Alton every other Friday, rest of the time is remote. Amazing progression and training opportunities - become certified in major vendor products and rapidly accelerate a career in computer networks/network security A leading networking client of ours is seeking a Junior Network Engineer to join them on a permanent basis based in Alton, Hampshire. Our client is a serious player within the computer networking / cyber security industry and is seeking likeminded people to be a part of their journey. Due to internal promotions, they are seeking ambitious and motivated individuals to join their technical team to support their prestigious vendor products, predominately within networks and network security. You will be an integral part of the team from day one and quickly become a core part of their technical support function. Not only will you be provided with an abundance of training and support, you will be offered the opportunity to rapidly progress within the business. Key responsibilities include: - Responding to telephone/email problems from clients - Act as the first point of contact for all technical queries - Resolve issues when appropriate and escalate when required - Collaborate with technical team to ensure issues are followed up and resolved according to SLAs. - Input and manage documentation via the CRM system - Manage Return Merchandise Authorisation replacements to achieve SLAs - Work a 24/7 shift rota (please note most of the hours are standard 9am - 5:30pm) Requirements: - A degree in an IT related field would be advantageous however not mandatory - Any networking certifications (CCNA, N+) will be highly favoured - Some experience working in a service desk environment - Possess a positive, can do attitude - Strong communication skills - A desire to excel a career in computer networks In return, they are offering an exceptionally competitive package along with fantastic training and certifications. They have an onsite training centre which will allow you to become certified in their vendor products and add an abundance of certifications to your skill set. This training will allow you to rapidly progress within technical support, pre-sales, professional services and many other technical avenues. They have numerous other benefits including 24 days holiday (increasing year by year), a birthday day off, health cash plan scheme, rewards for achievements and numerous social events and team lunches. They also hold annual international 'kick off' weekends which welcome all employees. 25,000 starting basic plus 10% company bonus, pay increase after 6 months followed by additional increases/performance bonuses. It will primarily be office hours; however, shift work is a mandatory part within this role.
Apr 17, 2024
Full time
Junior Network Support Engineer - Alton, Hampshire WFH - you will be required onsite in Alton every other Friday, rest of the time is remote. Amazing progression and training opportunities - become certified in major vendor products and rapidly accelerate a career in computer networks/network security A leading networking client of ours is seeking a Junior Network Engineer to join them on a permanent basis based in Alton, Hampshire. Our client is a serious player within the computer networking / cyber security industry and is seeking likeminded people to be a part of their journey. Due to internal promotions, they are seeking ambitious and motivated individuals to join their technical team to support their prestigious vendor products, predominately within networks and network security. You will be an integral part of the team from day one and quickly become a core part of their technical support function. Not only will you be provided with an abundance of training and support, you will be offered the opportunity to rapidly progress within the business. Key responsibilities include: - Responding to telephone/email problems from clients - Act as the first point of contact for all technical queries - Resolve issues when appropriate and escalate when required - Collaborate with technical team to ensure issues are followed up and resolved according to SLAs. - Input and manage documentation via the CRM system - Manage Return Merchandise Authorisation replacements to achieve SLAs - Work a 24/7 shift rota (please note most of the hours are standard 9am - 5:30pm) Requirements: - A degree in an IT related field would be advantageous however not mandatory - Any networking certifications (CCNA, N+) will be highly favoured - Some experience working in a service desk environment - Possess a positive, can do attitude - Strong communication skills - A desire to excel a career in computer networks In return, they are offering an exceptionally competitive package along with fantastic training and certifications. They have an onsite training centre which will allow you to become certified in their vendor products and add an abundance of certifications to your skill set. This training will allow you to rapidly progress within technical support, pre-sales, professional services and many other technical avenues. They have numerous other benefits including 24 days holiday (increasing year by year), a birthday day off, health cash plan scheme, rewards for achievements and numerous social events and team lunches. They also hold annual international 'kick off' weekends which welcome all employees. 25,000 starting basic plus 10% company bonus, pay increase after 6 months followed by additional increases/performance bonuses. It will primarily be office hours; however, shift work is a mandatory part within this role.
Are you looking to provide world class infrastructure support to a range of exceptional clients? Do you want to work for a company that provides you with the tools and training to succeed to the next level of your career? Are you all about top quality work and providing the best client experience? If you are looking for a role where you can provide world class day-to-day front-end support, including resolving incidents and fulfilling service requests to minimise client disruption, then this could be the one for you. This role is pivotal to the daily operation of the business, ensuring that clients' requirements are met accurately and efficiently. This is 40hrs per week, Mon Fri, 8am -5pm. There will be a requirement to be flexible and available at weekends. 75% of your time will be spent attending client sites with the remaining 25% office based in Cambridgeshire. In return you will get Annual leave 33days (inc. 8 bank hols) 24/7 Free access to all courses on Udemy for Business 5% & 5% Pension. 4x Death in service Store discounts. Cycle to work. EV scheme (after 2 years service) Referral programme Free onsite parking Duties & Responsibilities of the Infrastructure Engineer: Work as a technically experienced and knowledgeable member of the Infrastructure Team. Provide prompt, accurate, and consistent communication to colleagues and clients. Learn and understand every intricate detail of a client or collection of clients' systems and infrastructures and update and maintain client documentation. As a key member of the onboarding team you will be responsible for assessing and comprehensively documenting current systems and infrastructure. Investigate, diagnose, and resolve technical incidents, escalating appropriately within the infrastructure team for collaboration where necessary. Guide and support 1st, 2nd, and 3rd Line Service Desk Analysts, as well as Field Service Technicians, mentoring and coaching to enhance skills and abilities and creating documentation. Excel and perform comfortably to high standards with little intervention and assistance. Continuously improve knowledge and understanding across the various software and hardware technologies. Liaise with 3rd party support for ticket resolution as appropriate. Work with our Sales team to advise on and propose improvements to client infrastructures/systems. Travel to and from client sites across the UK (some overnight stays possible) leading the technical installation, implementation and delivery of projects and management and resolution of problem incidents. What you will need to succeed as an Infrastructure Engineer: Relevant IT qualification for example NVQ, Diploma or Degree. MCSA Windows Server 2016-22 or equivalent MTA: Networking, Security and Windows Server Administrator Fundamental. Microsoft Certified: Azure Fundamentals Microsoft 365 Certified: Fundamentals or equivalent Microsoft Exchange qualifications Working knowledge and experience of Windows Server, Windows Desktop, Microsoft Exchange, Remote Desktop Services and Active Directory. A strong understanding of IT Networking principals such as DNS, DHCP, TCP/IP, WAN, LAN, WLAN, VLAN and Wi-Fi topologies. Previous experience in managing various Firewall technologies -Checkpoint, Meraki, Sophos, Watchguard and Fortinet. Virtualization technologies -VMWare, Hyper-V, Citrix. Experience in cloud technologies such as Azure, AWS and Google Cloud. Microsoft 365 knowledge and experience -MFA, SSO, OneDrive, Teams, SharePoint, In Tune, Entra / Entra Cloud Sync. Backup/ disaster recovery- Cove data protection, Veeam. Endpoint Security and Management - SentinelOne. Experience designing, installing, and supporting VOiP systems and technologies. Experience of working with a variety of clients across multiple industries. Expert knowledge of mobile phone devices, both apple and android, and hardware such as printers and Bluetooth peripherals. A good understanding of GDPR principals. Core understanding of Cyber Security principals. If you are interested in finding out more about this position, please contact Daniel for a chat on (phone number removed) or apply now. If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Kameo Recruitment Ltd is acting as an employment agency for this permanent vacancy.
Apr 17, 2024
Full time
Are you looking to provide world class infrastructure support to a range of exceptional clients? Do you want to work for a company that provides you with the tools and training to succeed to the next level of your career? Are you all about top quality work and providing the best client experience? If you are looking for a role where you can provide world class day-to-day front-end support, including resolving incidents and fulfilling service requests to minimise client disruption, then this could be the one for you. This role is pivotal to the daily operation of the business, ensuring that clients' requirements are met accurately and efficiently. This is 40hrs per week, Mon Fri, 8am -5pm. There will be a requirement to be flexible and available at weekends. 75% of your time will be spent attending client sites with the remaining 25% office based in Cambridgeshire. In return you will get Annual leave 33days (inc. 8 bank hols) 24/7 Free access to all courses on Udemy for Business 5% & 5% Pension. 4x Death in service Store discounts. Cycle to work. EV scheme (after 2 years service) Referral programme Free onsite parking Duties & Responsibilities of the Infrastructure Engineer: Work as a technically experienced and knowledgeable member of the Infrastructure Team. Provide prompt, accurate, and consistent communication to colleagues and clients. Learn and understand every intricate detail of a client or collection of clients' systems and infrastructures and update and maintain client documentation. As a key member of the onboarding team you will be responsible for assessing and comprehensively documenting current systems and infrastructure. Investigate, diagnose, and resolve technical incidents, escalating appropriately within the infrastructure team for collaboration where necessary. Guide and support 1st, 2nd, and 3rd Line Service Desk Analysts, as well as Field Service Technicians, mentoring and coaching to enhance skills and abilities and creating documentation. Excel and perform comfortably to high standards with little intervention and assistance. Continuously improve knowledge and understanding across the various software and hardware technologies. Liaise with 3rd party support for ticket resolution as appropriate. Work with our Sales team to advise on and propose improvements to client infrastructures/systems. Travel to and from client sites across the UK (some overnight stays possible) leading the technical installation, implementation and delivery of projects and management and resolution of problem incidents. What you will need to succeed as an Infrastructure Engineer: Relevant IT qualification for example NVQ, Diploma or Degree. MCSA Windows Server 2016-22 or equivalent MTA: Networking, Security and Windows Server Administrator Fundamental. Microsoft Certified: Azure Fundamentals Microsoft 365 Certified: Fundamentals or equivalent Microsoft Exchange qualifications Working knowledge and experience of Windows Server, Windows Desktop, Microsoft Exchange, Remote Desktop Services and Active Directory. A strong understanding of IT Networking principals such as DNS, DHCP, TCP/IP, WAN, LAN, WLAN, VLAN and Wi-Fi topologies. Previous experience in managing various Firewall technologies -Checkpoint, Meraki, Sophos, Watchguard and Fortinet. Virtualization technologies -VMWare, Hyper-V, Citrix. Experience in cloud technologies such as Azure, AWS and Google Cloud. Microsoft 365 knowledge and experience -MFA, SSO, OneDrive, Teams, SharePoint, In Tune, Entra / Entra Cloud Sync. Backup/ disaster recovery- Cove data protection, Veeam. Endpoint Security and Management - SentinelOne. Experience designing, installing, and supporting VOiP systems and technologies. Experience of working with a variety of clients across multiple industries. Expert knowledge of mobile phone devices, both apple and android, and hardware such as printers and Bluetooth peripherals. A good understanding of GDPR principals. Core understanding of Cyber Security principals. If you are interested in finding out more about this position, please contact Daniel for a chat on (phone number removed) or apply now. If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Kameo Recruitment Ltd is acting as an employment agency for this permanent vacancy.
Are you looking to provide world class infrastructure support to a range of exceptional clients? Do you want to work for a company that provides you with the tools and training to succeed to the next level of your career? Are you all about top quality work and providing the best client experience? If you are looking for a role where you can provide world class day-to-day front-end support, including resolving incidents and fulfilling service requests to minimise client disruption, then this could be the one for you. This role is pivotal to the daily operation of the business, ensuring that clients' requirements are met accurately and efficiently. This is 40hrs per week, Mon - Fri, 8am -5pm. There will be a requirement to be flexible and available at weekends. 75% of your time will be spent attending client sites with the remaining 25% office based in Cambridgeshire. In return you will get Annual leave 33days (inc. 8 bank hols) 24/7 Free access to all courses on Udemy for Business 5% & 5% Pension. 4x Death in service Store discounts. Cycle to work. EV scheme (after 2 years' service) Referral programme Free onsite parking Duties & Responsibilities of the Infrastructure Engineer: Work as a technically experienced and knowledgeable member of the Infrastructure Team. Provide prompt, accurate, and consistent communication to colleagues and clients. Learn and understand every intricate detail of a client or collection of clients' systems and infrastructures and update and maintain client documentation. As a key member of the onboarding team you will be responsible for assessing and comprehensively documenting current systems and infrastructure. Investigate, diagnose, and resolve technical incidents, escalating appropriately within the infrastructure team for collaboration where necessary. Guide and support 1st, 2nd, and 3rd Line Service Desk Analysts, as well as Field Service Technicians, mentoring and coaching to enhance skills and abilities and creating documentation. Excel and perform comfortably to high standards with little intervention and assistance. Continuously improve knowledge and understanding across the various software and hardware technologies supported and implemented by the business. Liaise with 3rd party support for ticket resolution as appropriate. Work with our Sales team to advise on and propose improvements to client infrastructures/systems. Travel to and from client sites across the UK (some overnight stays possible) leading the technical installation, implementation and delivery of projects and management and resolution of problem incidents. What you will need to succeed as an Infrastructure Engineer: Relevant IT qualification for example NVQ, Diploma or Degree. MCSA Windows Server 2016-22 or equivalent MTA: Networking, Security and Windows Server Administrator Fundamental. Microsoft Certified: Azure Fundamentals Microsoft 365 Certified: Fundamentals or equivalent Microsoft Exchange qualifications Working knowledge and experience of Windows Server, Windows Desktop, Microsoft Exchange, Remote Desktop Services and Active Directory. A strong understanding of IT Networking principals such as DNS, DHCP, TCP/IP, WAN, LAN, WLAN, VLAN and Wi-Fi topologies. Previous experience in managing various Firewall technologies -Checkpoint, Meraki, Sophos, Watchguard and Fortinet. Virtualization technologies -VMWare, Hyper-V, Citrix. Experience in cloud technologies such as Azure, AWS and Google Cloud. Microsoft 365 knowledge and experience -MFA, SSO, OneDrive, Teams, SharePoint, In Tune, Entra / Entra Cloud Sync. Backup/ disaster recovery- Cove data protection, Veeam. Endpoint Security and Management - SentinelOne. Experience designing, installing, and supporting VOiP systems and technologies. Experience of working with a variety of clients across multiple industries. Expert knowledge of mobile phone devices, both apple and android, and hardware such as printers and Bluetooth peripherals. A good understanding of GDPR principals. Core understanding of Cyber Security principals. If you are interested in finding out more about this position, please contact Daniel for a chat or apply now. If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Kameo Recruitment Ltd is acting as an employment agency for this permanent vacancy.
Apr 17, 2024
Full time
Are you looking to provide world class infrastructure support to a range of exceptional clients? Do you want to work for a company that provides you with the tools and training to succeed to the next level of your career? Are you all about top quality work and providing the best client experience? If you are looking for a role where you can provide world class day-to-day front-end support, including resolving incidents and fulfilling service requests to minimise client disruption, then this could be the one for you. This role is pivotal to the daily operation of the business, ensuring that clients' requirements are met accurately and efficiently. This is 40hrs per week, Mon - Fri, 8am -5pm. There will be a requirement to be flexible and available at weekends. 75% of your time will be spent attending client sites with the remaining 25% office based in Cambridgeshire. In return you will get Annual leave 33days (inc. 8 bank hols) 24/7 Free access to all courses on Udemy for Business 5% & 5% Pension. 4x Death in service Store discounts. Cycle to work. EV scheme (after 2 years' service) Referral programme Free onsite parking Duties & Responsibilities of the Infrastructure Engineer: Work as a technically experienced and knowledgeable member of the Infrastructure Team. Provide prompt, accurate, and consistent communication to colleagues and clients. Learn and understand every intricate detail of a client or collection of clients' systems and infrastructures and update and maintain client documentation. As a key member of the onboarding team you will be responsible for assessing and comprehensively documenting current systems and infrastructure. Investigate, diagnose, and resolve technical incidents, escalating appropriately within the infrastructure team for collaboration where necessary. Guide and support 1st, 2nd, and 3rd Line Service Desk Analysts, as well as Field Service Technicians, mentoring and coaching to enhance skills and abilities and creating documentation. Excel and perform comfortably to high standards with little intervention and assistance. Continuously improve knowledge and understanding across the various software and hardware technologies supported and implemented by the business. Liaise with 3rd party support for ticket resolution as appropriate. Work with our Sales team to advise on and propose improvements to client infrastructures/systems. Travel to and from client sites across the UK (some overnight stays possible) leading the technical installation, implementation and delivery of projects and management and resolution of problem incidents. What you will need to succeed as an Infrastructure Engineer: Relevant IT qualification for example NVQ, Diploma or Degree. MCSA Windows Server 2016-22 or equivalent MTA: Networking, Security and Windows Server Administrator Fundamental. Microsoft Certified: Azure Fundamentals Microsoft 365 Certified: Fundamentals or equivalent Microsoft Exchange qualifications Working knowledge and experience of Windows Server, Windows Desktop, Microsoft Exchange, Remote Desktop Services and Active Directory. A strong understanding of IT Networking principals such as DNS, DHCP, TCP/IP, WAN, LAN, WLAN, VLAN and Wi-Fi topologies. Previous experience in managing various Firewall technologies -Checkpoint, Meraki, Sophos, Watchguard and Fortinet. Virtualization technologies -VMWare, Hyper-V, Citrix. Experience in cloud technologies such as Azure, AWS and Google Cloud. Microsoft 365 knowledge and experience -MFA, SSO, OneDrive, Teams, SharePoint, In Tune, Entra / Entra Cloud Sync. Backup/ disaster recovery- Cove data protection, Veeam. Endpoint Security and Management - SentinelOne. Experience designing, installing, and supporting VOiP systems and technologies. Experience of working with a variety of clients across multiple industries. Expert knowledge of mobile phone devices, both apple and android, and hardware such as printers and Bluetooth peripherals. A good understanding of GDPR principals. Core understanding of Cyber Security principals. If you are interested in finding out more about this position, please contact Daniel for a chat or apply now. If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Kameo Recruitment Ltd is acting as an employment agency for this permanent vacancy.
Software Trainer (Jira, classroom, SC, agile) contract opportunity based onsite in Cumbria for 6 months at a rate of c£450/day, plus full expenses. Will need to be or become Security Cleared. Key Skills: Classroom Training to end users Group Training in classroom Engineering Software Grading and proficiency SC Cleared Role: Delivering Jira lesson plans and curriculum utilizing knowledge of specified training needs and effectiveness of methods as individual training and group instruction Documenting advanced issues and workflow changes during training sessions Responsible for conducting classroom training for groups of end users on Jira and Super Users training Leading assigned classroom activities Administering and grading end user proficiency examinations Ensuring classroom attendance is accurately recorded and reported for each training session Development of a standardized lesson plan for training Participation in various stakeholders meeting Provide feedback to update training material Attend trainer team meetings Reporting technical queries and issues encountered to the project manager
Apr 17, 2024
Contractor
Software Trainer (Jira, classroom, SC, agile) contract opportunity based onsite in Cumbria for 6 months at a rate of c£450/day, plus full expenses. Will need to be or become Security Cleared. Key Skills: Classroom Training to end users Group Training in classroom Engineering Software Grading and proficiency SC Cleared Role: Delivering Jira lesson plans and curriculum utilizing knowledge of specified training needs and effectiveness of methods as individual training and group instruction Documenting advanced issues and workflow changes during training sessions Responsible for conducting classroom training for groups of end users on Jira and Super Users training Leading assigned classroom activities Administering and grading end user proficiency examinations Ensuring classroom attendance is accurately recorded and reported for each training session Development of a standardized lesson plan for training Participation in various stakeholders meeting Provide feedback to update training material Attend trainer team meetings Reporting technical queries and issues encountered to the project manager
SAP Basis Consultant - Contract A leading organisation is looking for a SAP Basis Consultant that will focus on the maintenance, support, and optimization of the SAP systems landscape. Your main responsibility will be to maintain the stability, efficiency, and security of our SAP system, which involves handling installations, upgrades, and patches. This position demands solid technical skills in SAP Basis administration, along with the capability to work well with teams across different functions. Key Responsibilities for the SAP Basis Consultant : Previous experience as a SAP Basis Consultant/Analyst/Engineer. Administer and maintain SAP systems, including installation, configuration. SAP Basis Netweaver and Hana database maintenance, support and tuning. Monitor system performance and troubleshoot issues to ensure optimal uptime and reliability. Responsible for the analysis of error trends and problem management. Incident response Documentation: current and new systems - administering correct documentation Implementing and maintaining security policies and procedures to protect sensitive data (SAP Security) would be beneficial. Collaborate with other IT teams and business stakeholders to understand requirements and provide technical solutions. Perform system tuning and optimization to enhance performance and scalability. Technology Stack SAP Basis Hana and Unix/Linux Performance Tuning (SAP Hana) SAP ECC, APO, BW, APO, PI, IBP, C4C, Cloud Connector, Fiori This SAP Basis Consultant will be hybrid, working 3 days a week onsite in North London. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Connor Smal, by exploring the VIQU IT Recruitment website.
Apr 17, 2024
Contractor
SAP Basis Consultant - Contract A leading organisation is looking for a SAP Basis Consultant that will focus on the maintenance, support, and optimization of the SAP systems landscape. Your main responsibility will be to maintain the stability, efficiency, and security of our SAP system, which involves handling installations, upgrades, and patches. This position demands solid technical skills in SAP Basis administration, along with the capability to work well with teams across different functions. Key Responsibilities for the SAP Basis Consultant : Previous experience as a SAP Basis Consultant/Analyst/Engineer. Administer and maintain SAP systems, including installation, configuration. SAP Basis Netweaver and Hana database maintenance, support and tuning. Monitor system performance and troubleshoot issues to ensure optimal uptime and reliability. Responsible for the analysis of error trends and problem management. Incident response Documentation: current and new systems - administering correct documentation Implementing and maintaining security policies and procedures to protect sensitive data (SAP Security) would be beneficial. Collaborate with other IT teams and business stakeholders to understand requirements and provide technical solutions. Perform system tuning and optimization to enhance performance and scalability. Technology Stack SAP Basis Hana and Unix/Linux Performance Tuning (SAP Hana) SAP ECC, APO, BW, APO, PI, IBP, C4C, Cloud Connector, Fiori This SAP Basis Consultant will be hybrid, working 3 days a week onsite in North London. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Connor Smal, by exploring the VIQU IT Recruitment website.
SAP Basis Consultant - 6-month contract A leading organisation is looking for a SAP Basis Consultant that will play a crucial role in the maintenance, support, and optimization of the SAP systems landscape. You will be responsible for ensuring the stability, performance, and security of our SAP environment, including installations, upgrades, and patches. This role requires strong technical expertise in SAP Basis administration and the ability to collaborate effectively with cross-functional teams. Key Responsibilities for the SAP Basis Consultant : Previous experience as a SAP Basis Consultant/Analyst/Engineer. Administer and maintain SAP systems, including installation, configuration, and upgrades. SAP Basis Netweaver and Hana database maintenance, support and tuning. Monitor system performance and troubleshoot issues to ensure optimal uptime and reliability. Responsible for the analysis of error trends and problem management. Incident response (service requests and system incidents) Documentation: current and new systems - administering correct documentation Implementing and maintaining security policies and procedures to protect sensitive data (SAP Security) would be beneficial. Collaborate with other IT teams and business stakeholders to understand requirements and provide technical solutions. Perform system tuning and optimization to enhance performance and scalability. Technology Stack Operational SAP Basis Hana and Unix/Linux Performance Tuning (SAP Hana) SAP ECC, APO, BW, APO, PI, IBP, C4C, Cloud Connector, Fiori Beneficial to have SAP certifications. This SAP Basis Consultant will be hybrid, working 3 days a week onsite in North London. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Connor Smal, by exploring the VIQU IT Recruitment website.
Apr 17, 2024
Contractor
SAP Basis Consultant - 6-month contract A leading organisation is looking for a SAP Basis Consultant that will play a crucial role in the maintenance, support, and optimization of the SAP systems landscape. You will be responsible for ensuring the stability, performance, and security of our SAP environment, including installations, upgrades, and patches. This role requires strong technical expertise in SAP Basis administration and the ability to collaborate effectively with cross-functional teams. Key Responsibilities for the SAP Basis Consultant : Previous experience as a SAP Basis Consultant/Analyst/Engineer. Administer and maintain SAP systems, including installation, configuration, and upgrades. SAP Basis Netweaver and Hana database maintenance, support and tuning. Monitor system performance and troubleshoot issues to ensure optimal uptime and reliability. Responsible for the analysis of error trends and problem management. Incident response (service requests and system incidents) Documentation: current and new systems - administering correct documentation Implementing and maintaining security policies and procedures to protect sensitive data (SAP Security) would be beneficial. Collaborate with other IT teams and business stakeholders to understand requirements and provide technical solutions. Perform system tuning and optimization to enhance performance and scalability. Technology Stack Operational SAP Basis Hana and Unix/Linux Performance Tuning (SAP Hana) SAP ECC, APO, BW, APO, PI, IBP, C4C, Cloud Connector, Fiori Beneficial to have SAP certifications. This SAP Basis Consultant will be hybrid, working 3 days a week onsite in North London. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Connor Smal, by exploring the VIQU IT Recruitment website.
IT Support Engineer Manchester/ Onsite 30,000- 35,000 Join a leading IT Services company based in Manchester, providing exceptional support to businesses across the region. Renowned for our commitment to excellence, we're seeking a dynamic IT Support Engineer to enhance our team. Day-to-Day: Provide technical support to end-users. Collaborate with the service desk team to resolve escalated issues promptly. Assist in the creation and development of technical documentation. Maintain and support existing IT infrastructure and networks. Conduct on-site visits to different client locations, requiring a driving license and access to a car. Liaise with 3rd party software, hardware and service providers when necessary. Ensure that configuration, training and procedural documentation are created and kept up to date for all systems. Provide improvement recommendations to new and existing systems. Set a standard for the department and help be a leader. Security awareness and training to other staff. Tech Stack: Windows Server Office 365 Networking (Routers/Switches) Microsoft cloud solutions Support of ERP systems VoIP Telephone support Anti-virus management packages. Mobile and MDM Solutions PowerShell Knowledge If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, please get in touch at (url removed) In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 17, 2024
Full time
IT Support Engineer Manchester/ Onsite 30,000- 35,000 Join a leading IT Services company based in Manchester, providing exceptional support to businesses across the region. Renowned for our commitment to excellence, we're seeking a dynamic IT Support Engineer to enhance our team. Day-to-Day: Provide technical support to end-users. Collaborate with the service desk team to resolve escalated issues promptly. Assist in the creation and development of technical documentation. Maintain and support existing IT infrastructure and networks. Conduct on-site visits to different client locations, requiring a driving license and access to a car. Liaise with 3rd party software, hardware and service providers when necessary. Ensure that configuration, training and procedural documentation are created and kept up to date for all systems. Provide improvement recommendations to new and existing systems. Set a standard for the department and help be a leader. Security awareness and training to other staff. Tech Stack: Windows Server Office 365 Networking (Routers/Switches) Microsoft cloud solutions Support of ERP systems VoIP Telephone support Anti-virus management packages. Mobile and MDM Solutions PowerShell Knowledge If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, please get in touch at (url removed) In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
GCI Manager (Global Continuous Improvement) Lean Six Sigma Black Belt 6 months (with view to extend) INSIDE IR35 Watford - 3 days a week onsite with occasional travel to other sites Responsibilities: Mentor and train more junior members of the team (eg Green Belt) to understand a higher level of lean processes. Leads in the development and delivery of continuous improvement documentation and training. Participates in the development and maintenance of the continuous improvement standards and methods utilizing industry best practices. Identifies project opportunities while working within various business functions. May participate on project teams outside of the functional area as a subject matter expert (SME). Guides the project team through all phases of the DMAIC (Define-Measure-Analyse-Improve-Control) roadmap. Manage the continuous improvement across cross functional projects. Skills/Experience: A deep understanding of continuous improvement with commercial experience. Previously Embedded lean processes into teams to support continuous improvement. Worked in a processing centre environment. Excellent stakeholder management. Black Belt certified (Lean Six Sigma). A background in core engineering. Experience in the manufacturing industry. Agile, Safe, PMP, PgMP or Prince2 certification an advantage. Bachelor's degree (in Operations Management, Quality Management, Industrial Engineering, Math, Statistics, or another technical major) would be an advantage. IND_PC2 Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Apr 17, 2024
Contractor
GCI Manager (Global Continuous Improvement) Lean Six Sigma Black Belt 6 months (with view to extend) INSIDE IR35 Watford - 3 days a week onsite with occasional travel to other sites Responsibilities: Mentor and train more junior members of the team (eg Green Belt) to understand a higher level of lean processes. Leads in the development and delivery of continuous improvement documentation and training. Participates in the development and maintenance of the continuous improvement standards and methods utilizing industry best practices. Identifies project opportunities while working within various business functions. May participate on project teams outside of the functional area as a subject matter expert (SME). Guides the project team through all phases of the DMAIC (Define-Measure-Analyse-Improve-Control) roadmap. Manage the continuous improvement across cross functional projects. Skills/Experience: A deep understanding of continuous improvement with commercial experience. Previously Embedded lean processes into teams to support continuous improvement. Worked in a processing centre environment. Excellent stakeholder management. Black Belt certified (Lean Six Sigma). A background in core engineering. Experience in the manufacturing industry. Agile, Safe, PMP, PgMP or Prince2 certification an advantage. Bachelor's degree (in Operations Management, Quality Management, Industrial Engineering, Math, Statistics, or another technical major) would be an advantage. IND_PC2 Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Service Desk Engineer - Manufacturing Company - £38k + Package 2nd Line Support Engineer required by a leading manufacturing company to take on a challenging new role. This is an excellent opportunity for someone who wants to advance their career towards a more independent role, with exposure to a wider range of technology solutions. Reporting to the IT Operations & Infrastructure Manager, the service desk engineer will ensure that solutions are well-maintained and supportable. This role would suit a Senior Service Desk & End-User Compute Engineer who has a broad background supporting across a variety of technologies. An excellent training and development programme including a budget for external training and certifications, so progression opportunities in this role are fantastic. Overview: Permanent role with a salary of up to £38k basic + benefits package. Fully onsite position, no hybrid options available. Portbury office 4 days a week and 1 day a week at their office in Trowbridge to be part of the wider team. Working hours are Monday-Friday, 8:00am - 4:30pm. Available for out of hours support for any critical production issues. Requirements: Experience providing 2nd line technical support and desk side support Windows Server/Print Services Active Directory Advanced knowledge in Computer Hardware Advanced knowledge in Common Software applications Advanced knowledge in Microsoft Operating system Proficient knowledge in Printer Hardware Proficient knowledge in configuring and troubleshooting networking, wireless and VPN features of end-user devices Proficient knowledge in Ticketing software Microsoft Office & Office 365 applications Desired Skills: VMware virtualisation knowledge. Network and server hardware and components IT qualifications may include A+ Certification CompTIA A+ Certification Microsoft Certified IT Professional (MCITP) certification in desktop area Microsoft Office Specialist (MOS) certification
Apr 17, 2024
Full time
Service Desk Engineer - Manufacturing Company - £38k + Package 2nd Line Support Engineer required by a leading manufacturing company to take on a challenging new role. This is an excellent opportunity for someone who wants to advance their career towards a more independent role, with exposure to a wider range of technology solutions. Reporting to the IT Operations & Infrastructure Manager, the service desk engineer will ensure that solutions are well-maintained and supportable. This role would suit a Senior Service Desk & End-User Compute Engineer who has a broad background supporting across a variety of technologies. An excellent training and development programme including a budget for external training and certifications, so progression opportunities in this role are fantastic. Overview: Permanent role with a salary of up to £38k basic + benefits package. Fully onsite position, no hybrid options available. Portbury office 4 days a week and 1 day a week at their office in Trowbridge to be part of the wider team. Working hours are Monday-Friday, 8:00am - 4:30pm. Available for out of hours support for any critical production issues. Requirements: Experience providing 2nd line technical support and desk side support Windows Server/Print Services Active Directory Advanced knowledge in Computer Hardware Advanced knowledge in Common Software applications Advanced knowledge in Microsoft Operating system Proficient knowledge in Printer Hardware Proficient knowledge in configuring and troubleshooting networking, wireless and VPN features of end-user devices Proficient knowledge in Ticketing software Microsoft Office & Office 365 applications Desired Skills: VMware virtualisation knowledge. Network and server hardware and components IT qualifications may include A+ Certification CompTIA A+ Certification Microsoft Certified IT Professional (MCITP) certification in desktop area Microsoft Office Specialist (MOS) certification
2nd Level IT Support Location: Aberdeen Job type: 9-12 months contract Are you a 2nd Level IT Support and looking for your next Contract opportunity? Our client is a leading engineering and maintenance provider, supporting customers across the chemical & petrochemical, nuclear, oil & gas, pharmaceuticals & biopharma, power & energy, utilities, renewables and food & beverage markets and they are looking for a 2nd Level IT Support in the Aberdeen area. The is a 12 month contract opportunity. You will provide 2nd Line technical support to internal customers, assisting them with hardware and software problems via phone, email or onsite. MAIN RESPONSIBILITIES: Provide email, telephone, remote, and in-person IT support, with a high level of customer service. Build, configuration, and deployment of PCs, desk phones, and mobile phones - including associated software & operating systems. Maintenance & support of the above devices, and all other hardware & devices related to desktop infrastructure. Maintenance & support of software applications ensuring it's patched in line with business cyber essential agreements removing any unsupported applications. Take ownership of assigned tickets and see them through to completion or escalate to the relevant team. Update assigned tickets with attempted work, and that fixes & resolutions are documented in the closing notes. Act as technical escalation point for 1st line support analyst. Work with approved vendors and suppliers and arrange site visits when required. Create & maintain documentation and user training materials relevant to IT Support. Flexible approach to IT support coverage, and remote site visit - as one part of the wider support team. Experience and Qualifications Relevant 2nd Line/Desktop support experience within medium or large businesses Strong knowledge of Microsoft based operating systems with emphasis on Windows desktop technologies (Windows 10) Experience using and troubleshooting Microsoft Office (MS Word, Excel and PowerPoint) Experience using Office 365, Identify Manager, Mobile Device Management ,Build Deployment Solutions. Experience with using and troubleshooting Outlook within a network environment (permissions, calendar sharing, and delegation) Understanding of PC hardware set-up and configuration Understanding of common network concepts. What's next? The list of responsibilities and benefits are not exhaustive. Please send your CV and contact me straightaway if this role sounds like it could be your next career move and I will tell you all about it. This vacancy is being advertised by Belcan
Apr 17, 2024
Contractor
2nd Level IT Support Location: Aberdeen Job type: 9-12 months contract Are you a 2nd Level IT Support and looking for your next Contract opportunity? Our client is a leading engineering and maintenance provider, supporting customers across the chemical & petrochemical, nuclear, oil & gas, pharmaceuticals & biopharma, power & energy, utilities, renewables and food & beverage markets and they are looking for a 2nd Level IT Support in the Aberdeen area. The is a 12 month contract opportunity. You will provide 2nd Line technical support to internal customers, assisting them with hardware and software problems via phone, email or onsite. MAIN RESPONSIBILITIES: Provide email, telephone, remote, and in-person IT support, with a high level of customer service. Build, configuration, and deployment of PCs, desk phones, and mobile phones - including associated software & operating systems. Maintenance & support of the above devices, and all other hardware & devices related to desktop infrastructure. Maintenance & support of software applications ensuring it's patched in line with business cyber essential agreements removing any unsupported applications. Take ownership of assigned tickets and see them through to completion or escalate to the relevant team. Update assigned tickets with attempted work, and that fixes & resolutions are documented in the closing notes. Act as technical escalation point for 1st line support analyst. Work with approved vendors and suppliers and arrange site visits when required. Create & maintain documentation and user training materials relevant to IT Support. Flexible approach to IT support coverage, and remote site visit - as one part of the wider support team. Experience and Qualifications Relevant 2nd Line/Desktop support experience within medium or large businesses Strong knowledge of Microsoft based operating systems with emphasis on Windows desktop technologies (Windows 10) Experience using and troubleshooting Microsoft Office (MS Word, Excel and PowerPoint) Experience using Office 365, Identify Manager, Mobile Device Management ,Build Deployment Solutions. Experience with using and troubleshooting Outlook within a network environment (permissions, calendar sharing, and delegation) Understanding of PC hardware set-up and configuration Understanding of common network concepts. What's next? The list of responsibilities and benefits are not exhaustive. Please send your CV and contact me straightaway if this role sounds like it could be your next career move and I will tell you all about it. This vacancy is being advertised by Belcan
Service Desk Engineer - Manufacturing Company - £38k + Package 2nd Line Support Engineer required by a leading manufacturing company to take on a challenging new role. This is an excellent opportunity for someone who wants to advance their career towards a more independent role, with exposure to a wider range of technology solutions. Reporting to the IT Operations & Infrastructure Manager, the service desk engineer will ensure that solutions are well-maintained and supportable.This role would suit a Senior Service Desk & End-User Compute Engineer who has a broad background supporting across a variety of technologies. An excellent training and development programme including a budget for external training and certifications, so progression opportunities in this role are fantastic. Overview: Permanent role with a salary of up to £38k basic + benefits package. Fully onsite position, no hybrid options available. Portbury office 4 days a week and 1 day a week at their office in Trowbridge to be part of the wider team. Working hours are Monday-Friday, 8:00am - 4:30pm. Available for out of hours support for any critical production issues. Requirements: Experience providing 2nd line technical support and desk side support Windows Server / Print Services Active Directory Advanced knowledge in Computer Hardware Advanced knowledge in Common Software applications Advanced knowledge in Microsoft Operating system Proficient knowledge in Printer Hardware Proficient knowledge in configuring and troubleshooting networking, wireless and VPN features of end-user devices Proficient knowledge in Ticketing software Microsoft Office & Office 365 applications Desired Skills: VMware virtualisation knowledge. Network and server hardware and components IT qualifications may include A+ Certification CompTIA A+ Certification Microsoft Certified IT Professional (MCITP) certification in desktop area Microsoft Office Specialist (MOS) certification
Apr 17, 2024
Full time
Service Desk Engineer - Manufacturing Company - £38k + Package 2nd Line Support Engineer required by a leading manufacturing company to take on a challenging new role. This is an excellent opportunity for someone who wants to advance their career towards a more independent role, with exposure to a wider range of technology solutions. Reporting to the IT Operations & Infrastructure Manager, the service desk engineer will ensure that solutions are well-maintained and supportable.This role would suit a Senior Service Desk & End-User Compute Engineer who has a broad background supporting across a variety of technologies. An excellent training and development programme including a budget for external training and certifications, so progression opportunities in this role are fantastic. Overview: Permanent role with a salary of up to £38k basic + benefits package. Fully onsite position, no hybrid options available. Portbury office 4 days a week and 1 day a week at their office in Trowbridge to be part of the wider team. Working hours are Monday-Friday, 8:00am - 4:30pm. Available for out of hours support for any critical production issues. Requirements: Experience providing 2nd line technical support and desk side support Windows Server / Print Services Active Directory Advanced knowledge in Computer Hardware Advanced knowledge in Common Software applications Advanced knowledge in Microsoft Operating system Proficient knowledge in Printer Hardware Proficient knowledge in configuring and troubleshooting networking, wireless and VPN features of end-user devices Proficient knowledge in Ticketing software Microsoft Office & Office 365 applications Desired Skills: VMware virtualisation knowledge. Network and server hardware and components IT qualifications may include A+ Certification CompTIA A+ Certification Microsoft Certified IT Professional (MCITP) certification in desktop area Microsoft Office Specialist (MOS) certification