Are you interested in providing Pre-sales and Infrastructure Solution Design? Do you have hands-on IT Infrastructure technical skills? Are you keen to use your communication skills to help enhance services and solutions to existing clients?
Excellent opportunity to get involved in designing solutions and proposals for new infrastructure projects. This company are specialists in providing Microsoft centric solutions across the UK. Focused within the not-for-profit sector. The company is driven by strong reputation and referral and are looking for a Technical Account Consultant to join our existing team, to further promote this ethos.
Package £50K to £55K base plus £5K car plus commission (benefits listed below).
The successful candidate will be able to demonstrate a practical knowledge within several technologies central to the existing solution portfolio, including;
Microsoft:
• Windows Server
• Active Directory
• High Availability / Clustering
• Exchange Server
• Lync / Skype for Business
• Remote Desktop Services
• Office 365 including (Sharepoint, Teams, SfB)
VMware
• vSphere
• ESXi
• AirWatch
• SDDC
• vCloud
Dell
• Storage
• Compute
• Networking
• Thin Client
Citrix
• XenApp & XenDesktop (known as Virtual Apps and Desktops)
• NetScaler (known as ADC)
• ShareFile
• StoreFront
Cisco
• SD WAN
• Firewalls
• Networking
The successful applicant will work as part of the consultancy team based either from Fareham, Newport (South East Wales), Sutton Coldfield or from home. Working on a nominated list of accounts, you will be delivering strategic and pro-active advice and be looking to upsell from the portfolio of services. These range from hardware provision and break-fix, hosting of all applications, hybrid cloud, and IT Outsourcing. Working in a vibrant environment, you will be part of a friendly and hard-working team. This role includes travel to customer sites and internal offices across the UK.
You will ideally have hands on technical experience and possess excellent communication skills. You will work with the customer to identify, design and implement the recommended solutions.
Roles and responsibilities:
• To design technical solutions – on occasion this may mean from concept to completion
• To perform delivery of Consultancy Services – this can include delivering solutions an individual may have proposed and sold
• To provide Pre-Sales support and attend customer meetings
• Creation of technical documentation
• Provide assistance throughout the various stages of the sales process including qualification, proposal and demonstration stages, handover to the implementation services team and post-implementation customer support. This includes documentation, other collateral and potential presentations.
• To be aligned to a number of customers from a technical perspective becoming the technical contact for that customer
• Spotting support tickets which may have a commercial impact – speaking with the customer to prevent these tickets from becoming stale
This company is highly successful, growing, and has a focus on employee engagement. Strong benefits package including 25 days holiday, pension, share save schemes, and bonus.
Package £50K to £55K plus £5K car plus commission
Oct 29, 2018
Are you interested in providing Pre-sales and Infrastructure Solution Design? Do you have hands-on IT Infrastructure technical skills? Are you keen to use your communication skills to help enhance services and solutions to existing clients?
Excellent opportunity to get involved in designing solutions and proposals for new infrastructure projects. This company are specialists in providing Microsoft centric solutions across the UK. Focused within the not-for-profit sector. The company is driven by strong reputation and referral and are looking for a Technical Account Consultant to join our existing team, to further promote this ethos.
Package £50K to £55K base plus £5K car plus commission (benefits listed below).
The successful candidate will be able to demonstrate a practical knowledge within several technologies central to the existing solution portfolio, including;
Microsoft:
• Windows Server
• Active Directory
• High Availability / Clustering
• Exchange Server
• Lync / Skype for Business
• Remote Desktop Services
• Office 365 including (Sharepoint, Teams, SfB)
VMware
• vSphere
• ESXi
• AirWatch
• SDDC
• vCloud
Dell
• Storage
• Compute
• Networking
• Thin Client
Citrix
• XenApp & XenDesktop (known as Virtual Apps and Desktops)
• NetScaler (known as ADC)
• ShareFile
• StoreFront
Cisco
• SD WAN
• Firewalls
• Networking
The successful applicant will work as part of the consultancy team based either from Fareham, Newport (South East Wales), Sutton Coldfield or from home. Working on a nominated list of accounts, you will be delivering strategic and pro-active advice and be looking to upsell from the portfolio of services. These range from hardware provision and break-fix, hosting of all applications, hybrid cloud, and IT Outsourcing. Working in a vibrant environment, you will be part of a friendly and hard-working team. This role includes travel to customer sites and internal offices across the UK.
You will ideally have hands on technical experience and possess excellent communication skills. You will work with the customer to identify, design and implement the recommended solutions.
Roles and responsibilities:
• To design technical solutions – on occasion this may mean from concept to completion
• To perform delivery of Consultancy Services – this can include delivering solutions an individual may have proposed and sold
• To provide Pre-Sales support and attend customer meetings
• Creation of technical documentation
• Provide assistance throughout the various stages of the sales process including qualification, proposal and demonstration stages, handover to the implementation services team and post-implementation customer support. This includes documentation, other collateral and potential presentations.
• To be aligned to a number of customers from a technical perspective becoming the technical contact for that customer
• Spotting support tickets which may have a commercial impact – speaking with the customer to prevent these tickets from becoming stale
This company is highly successful, growing, and has a focus on employee engagement. Strong benefits package including 25 days holiday, pension, share save schemes, and bonus.
Package £50K to £55K plus £5K car plus commission
Are you interested in providing Pre-sales and Infrastructure Solution Design? Do you have hands-on IT Infrastructure technical skills? Are you keen to use your communication skills to help enhance services and solutions to existing clients?
Excellent opportunity to get involved in designing solutions and proposals for new infrastructure projects. This company are specialists in providing Microsoft centric solutions across the UK. Focused within the not-for-profit sector. The company is driven by strong reputation and referral and are looking for a Technical Account Consultant to join our existing team, to further promote this ethos.
Package £50K to £55K base plus £5K car plus commission (benefits listed below).
The successful candidate will be able to demonstrate a practical knowledge within several technologies central to the existing solution portfolio, including;
Microsoft:
• Windows Server
• Active Directory
• High Availability / Clustering
• Exchange Server
• Lync / Skype for Business
• Remote Desktop Services
• Office 365 including (Sharepoint, Teams, SfB)
VMware
• vSphere
• ESXi
• AirWatch
• SDDC
• vCloud
Dell
• Storage
• Compute
• Networking
• Thin Client
Citrix
• XenApp & XenDesktop (known as Virtual Apps and Desktops)
• NetScaler (known as ADC)
• ShareFile
• StoreFront
Cisco
• SD WAN
• Firewalls
• Networking
The successful applicant will work as part of the consultancy team based either from Fareham, Newport (South East Wales), Sutton Coldfield or from home. Working on a nominated list of accounts, you will be delivering strategic and pro-active advice and be looking to upsell from the portfolio of services. These range from hardware provision and break-fix, hosting of all applications, hybrid cloud, and IT Outsourcing. Working in a vibrant environment, you will be part of a friendly and hard-working team. This role includes travel to customer sites and internal offices across the UK.
You will ideally have hands on technical experience and possess excellent communication skills. You will work with the customer to identify, design and implement the recommended solutions.
Roles and responsibilities:
• To design technical solutions – on occasion this may mean from concept to completion
• To perform delivery of Consultancy Services – this can include delivering solutions an individual may have proposed and sold
• To provide Pre-Sales support and attend customer meetings
• Creation of technical documentation
• Provide assistance throughout the various stages of the sales process including qualification, proposal and demonstration stages, handover to the implementation services team and post-implementation customer support. This includes documentation, other collateral and potential presentations.
• To be aligned to a number of customers from a technical perspective becoming the technical contact for that customer
• Spotting support tickets which may have a commercial impact – speaking with the customer to prevent these tickets from becoming stale
This company is highly successful, growing, and has a focus on employee engagement. Strong benefits package including 25 days holiday, pension, share save schemes, and bonus.
Package £50K to £55K plus £5K car plus commission
Oct 29, 2018
Are you interested in providing Pre-sales and Infrastructure Solution Design? Do you have hands-on IT Infrastructure technical skills? Are you keen to use your communication skills to help enhance services and solutions to existing clients?
Excellent opportunity to get involved in designing solutions and proposals for new infrastructure projects. This company are specialists in providing Microsoft centric solutions across the UK. Focused within the not-for-profit sector. The company is driven by strong reputation and referral and are looking for a Technical Account Consultant to join our existing team, to further promote this ethos.
Package £50K to £55K base plus £5K car plus commission (benefits listed below).
The successful candidate will be able to demonstrate a practical knowledge within several technologies central to the existing solution portfolio, including;
Microsoft:
• Windows Server
• Active Directory
• High Availability / Clustering
• Exchange Server
• Lync / Skype for Business
• Remote Desktop Services
• Office 365 including (Sharepoint, Teams, SfB)
VMware
• vSphere
• ESXi
• AirWatch
• SDDC
• vCloud
Dell
• Storage
• Compute
• Networking
• Thin Client
Citrix
• XenApp & XenDesktop (known as Virtual Apps and Desktops)
• NetScaler (known as ADC)
• ShareFile
• StoreFront
Cisco
• SD WAN
• Firewalls
• Networking
The successful applicant will work as part of the consultancy team based either from Fareham, Newport (South East Wales), Sutton Coldfield or from home. Working on a nominated list of accounts, you will be delivering strategic and pro-active advice and be looking to upsell from the portfolio of services. These range from hardware provision and break-fix, hosting of all applications, hybrid cloud, and IT Outsourcing. Working in a vibrant environment, you will be part of a friendly and hard-working team. This role includes travel to customer sites and internal offices across the UK.
You will ideally have hands on technical experience and possess excellent communication skills. You will work with the customer to identify, design and implement the recommended solutions.
Roles and responsibilities:
• To design technical solutions – on occasion this may mean from concept to completion
• To perform delivery of Consultancy Services – this can include delivering solutions an individual may have proposed and sold
• To provide Pre-Sales support and attend customer meetings
• Creation of technical documentation
• Provide assistance throughout the various stages of the sales process including qualification, proposal and demonstration stages, handover to the implementation services team and post-implementation customer support. This includes documentation, other collateral and potential presentations.
• To be aligned to a number of customers from a technical perspective becoming the technical contact for that customer
• Spotting support tickets which may have a commercial impact – speaking with the customer to prevent these tickets from becoming stale
This company is highly successful, growing, and has a focus on employee engagement. Strong benefits package including 25 days holiday, pension, share save schemes, and bonus.
Package £50K to £55K plus £5K car plus commission
CVL
Willesden Centre, Dudden Hill Ln, The Unity Neighbourhood Forum for Church End and Roundwood, London NW10 2XD, UK
Code Red Associates are a specialist supplier of ICT resource to the public sector, local authority & social housing sectors. We are currently recruiting for a customer focussed 3rd Line Technical Support Analyst with in-depth proven VMware & Citrix experience for a forward thinking & evolving organisation. They are specifically looking for a personable and enthusiastic individual, who is committed to customer satisfaction and who has the determination and resolve to own and resolve issues before moving on to the next.
This role involves shift working between 8:00am & 6:00pm from Monday through to Sunday (the usual working week is Monday to Friday). There will also sometimes be travel to satellite offices across London so a full driving licence is required.
The purpose of the role will be to provide a high quality, professional and responsive 3nd line infrastructure support service, ensuring high levels of customer satisfaction. Your day-to-day responsibilities would include diagnostics and resolution of infrastructure wide issues as well as designing, developing, maintaining, configuring and monitoring a variety of applications. It would also be necessary to carry out systems upgrades, backup administration along with advising colleagues and clients on technology matters.
Essential experience:
• VMware ESX server
• Citrix Current XenApp 6.5 and previous versions
• Citrix Access Gateway and new version
• Microsoft Server (Apply online only) (AD, DNS, DHCP, GPO)
• Exchange 2003
• Exchange 2007
• MS SQL (Apply online only)
• MS Lync (Apply online only)
• SharePoint
• SCCM
• Cisco Switches
• Sophos Solutions, web, AV, email, VPN, security, encryption
• Commvault Backup Administration
• Vasco 2 Tier Authentication
• ITIL Foundation qualified
• CCNA
• Full clean driving license
Desirable:
• VCB Backup
• Xenserver
• EMC Administration and storage management
• Cisco ASA firewalls
• Avaya VOIP Administration and support
• HP Thin Client Deployment and Management
• DPM backup software Admin
This is an incredible opportunity with an award winning social enterprise and comes with an amazing benefits package including 28 days holiday per year, excellent Pension scheme and real investment in your personal & career development including paying for one training course and exam per year, as well as an employee assistance programme and season ticket loan. If you are an experienced Third Line Support Analyst with first class customer service skills please apply without delay.
Code Red Associates acts as an Employment Agency/Business with regards to this vacancy. As an Equal Opportunities employer Code Red welcomes applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability or age. All applicants are considered on the basis of their merits and abilities for the job
Sep 09, 2016
Code Red Associates are a specialist supplier of ICT resource to the public sector, local authority & social housing sectors. We are currently recruiting for a customer focussed 3rd Line Technical Support Analyst with in-depth proven VMware & Citrix experience for a forward thinking & evolving organisation. They are specifically looking for a personable and enthusiastic individual, who is committed to customer satisfaction and who has the determination and resolve to own and resolve issues before moving on to the next.
This role involves shift working between 8:00am & 6:00pm from Monday through to Sunday (the usual working week is Monday to Friday). There will also sometimes be travel to satellite offices across London so a full driving licence is required.
The purpose of the role will be to provide a high quality, professional and responsive 3nd line infrastructure support service, ensuring high levels of customer satisfaction. Your day-to-day responsibilities would include diagnostics and resolution of infrastructure wide issues as well as designing, developing, maintaining, configuring and monitoring a variety of applications. It would also be necessary to carry out systems upgrades, backup administration along with advising colleagues and clients on technology matters.
Essential experience:
• VMware ESX server
• Citrix Current XenApp 6.5 and previous versions
• Citrix Access Gateway and new version
• Microsoft Server (Apply online only) (AD, DNS, DHCP, GPO)
• Exchange 2003
• Exchange 2007
• MS SQL (Apply online only)
• MS Lync (Apply online only)
• SharePoint
• SCCM
• Cisco Switches
• Sophos Solutions, web, AV, email, VPN, security, encryption
• Commvault Backup Administration
• Vasco 2 Tier Authentication
• ITIL Foundation qualified
• CCNA
• Full clean driving license
Desirable:
• VCB Backup
• Xenserver
• EMC Administration and storage management
• Cisco ASA firewalls
• Avaya VOIP Administration and support
• HP Thin Client Deployment and Management
• DPM backup software Admin
This is an incredible opportunity with an award winning social enterprise and comes with an amazing benefits package including 28 days holiday per year, excellent Pension scheme and real investment in your personal & career development including paying for one training course and exam per year, as well as an employee assistance programme and season ticket loan. If you are an experienced Third Line Support Analyst with first class customer service skills please apply without delay.
Code Red Associates acts as an Employment Agency/Business with regards to this vacancy. As an Equal Opportunities employer Code Red welcomes applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability or age. All applicants are considered on the basis of their merits and abilities for the job
CVL
Willesden Centre, Dudden Hill Ln, The Unity Neighbourhood Forum for Church End and Roundwood, London NW10 2XD, UK
Code Red Associates are a specialist supplier of ICT resource to the public sector, local authority & social housing sectors. We are currently recruiting for a customer focussed 3rd Line Technical Support Analyst with in-depth proven VMware & Citrix experience for a forward thinking & evolving organisation. They are specifically looking for a personable and enthusiastic individual, who is committed to customer satisfaction and who has the determination and resolve to own and resolve issues before moving on to the next.
This role involves shift working between 8:00am & 6:00pm from Monday through to Sunday (the usual working week is Monday to Friday). There will also sometimes be travel to satellite offices across London so a full driving licence is required.
The purpose of the role will be to provide a high quality, professional and responsive 3nd line infrastructure support service, ensuring high levels of customer satisfaction. Your day-to-day responsibilities would include diagnostics and resolution of infrastructure wide issues as well as designing, developing, maintaining, configuring and monitoring a variety of applications. It would also be necessary to carry out systems upgrades, backup administration along with advising colleagues and clients on technology matters.
Essential experience:
• VMware ESX server
• Citrix Current XenApp 6.5 and previous versions
• Citrix Access Gateway and new version
• Microsoft Server (Apply online only) (AD, DNS, DHCP, GPO)
• Exchange 2003
• Exchange 2007
• MS SQL (Apply online only)
• MS Lync (Apply online only)
• SharePoint
• SCCM
• Cisco Switches
• Sophos Solutions, web, AV, email, VPN, security, encryption
• Commvault Backup Administration
• Vasco 2 Tier Authentication
• ITIL Foundation qualified
• CCNA
• Full clean driving license
Desirable:
• VCB Backup
• Xenserver
• EMC Administration and storage management
• Cisco ASA firewalls
• Avaya VOIP Administration and support
• HP Thin Client Deployment and Management
• DPM backup software Admin
This is an incredible opportunity with an award winning social enterprise and comes with an amazing benefits package including 28 days holiday per year, excellent Pension scheme and real investment in your personal & career development including paying for one training course and exam per year, as well as an employee assistance programme and season ticket loan. If you are an experienced Third Line Support Analyst with first class customer service skills please apply without delay.
Code Red Associates acts as an Employment Agency/Business with regards to this vacancy. As an Equal Opportunities employer Code Red welcomes applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability or age. All applicants are considered on the basis of their merits and abilities for the job
Sep 09, 2016
Code Red Associates are a specialist supplier of ICT resource to the public sector, local authority & social housing sectors. We are currently recruiting for a customer focussed 3rd Line Technical Support Analyst with in-depth proven VMware & Citrix experience for a forward thinking & evolving organisation. They are specifically looking for a personable and enthusiastic individual, who is committed to customer satisfaction and who has the determination and resolve to own and resolve issues before moving on to the next.
This role involves shift working between 8:00am & 6:00pm from Monday through to Sunday (the usual working week is Monday to Friday). There will also sometimes be travel to satellite offices across London so a full driving licence is required.
The purpose of the role will be to provide a high quality, professional and responsive 3nd line infrastructure support service, ensuring high levels of customer satisfaction. Your day-to-day responsibilities would include diagnostics and resolution of infrastructure wide issues as well as designing, developing, maintaining, configuring and monitoring a variety of applications. It would also be necessary to carry out systems upgrades, backup administration along with advising colleagues and clients on technology matters.
Essential experience:
• VMware ESX server
• Citrix Current XenApp 6.5 and previous versions
• Citrix Access Gateway and new version
• Microsoft Server (Apply online only) (AD, DNS, DHCP, GPO)
• Exchange 2003
• Exchange 2007
• MS SQL (Apply online only)
• MS Lync (Apply online only)
• SharePoint
• SCCM
• Cisco Switches
• Sophos Solutions, web, AV, email, VPN, security, encryption
• Commvault Backup Administration
• Vasco 2 Tier Authentication
• ITIL Foundation qualified
• CCNA
• Full clean driving license
Desirable:
• VCB Backup
• Xenserver
• EMC Administration and storage management
• Cisco ASA firewalls
• Avaya VOIP Administration and support
• HP Thin Client Deployment and Management
• DPM backup software Admin
This is an incredible opportunity with an award winning social enterprise and comes with an amazing benefits package including 28 days holiday per year, excellent Pension scheme and real investment in your personal & career development including paying for one training course and exam per year, as well as an employee assistance programme and season ticket loan. If you are an experienced Third Line Support Analyst with first class customer service skills please apply without delay.
Code Red Associates acts as an Employment Agency/Business with regards to this vacancy. As an Equal Opportunities employer Code Red welcomes applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability or age. All applicants are considered on the basis of their merits and abilities for the job
CVL
Willesden Centre, Dudden Hill Ln, The Unity Neighbourhood Forum for Church End and Roundwood, London NW10 2XD, UK
Code Red Associates are a specialist supplier of ICT resource to the public sector, local authority & social housing sectors. We are currently recruiting for a customer focussed 3rd Line Technical Support Analyst with in-depth proven VMware & Citrix experience for a forward thinking & evolving organisation. They are specifically looking for a personable and enthusiastic individual, who is committed to customer satisfaction and who has the determination and resolve to own and resolve issues before moving on to the next.
This role involves shift working between 8:00am & 6:00pm from Monday through to Sunday (the usual working week is Monday to Friday). There will also sometimes be travel to satellite offices across London so a full driving licence is required.
The purpose of the role will be to provide a high quality, professional and responsive 3nd line infrastructure support service, ensuring high levels of customer satisfaction. Your day-to-day responsibilities would include diagnostics and resolution of infrastructure wide issues as well as designing, developing, maintaining, configuring and monitoring a variety of applications. It would also be necessary to carry out systems upgrades, backup administration along with advising colleagues and clients on technology matters.
Essential experience:
• VMware ESX server
• Citrix Current XenApp 6.5 and previous versions
• Citrix Access Gateway and new version
• Microsoft Server (Apply online only) (AD, DNS, DHCP, GPO)
• Exchange 2003
• Exchange 2007
• MS SQL (Apply online only)
• MS Lync (Apply online only)
• SharePoint
• SCCM
• Cisco Switches
• Sophos Solutions, web, AV, email, VPN, security, encryption
• Commvault Backup Administration
• Vasco 2 Tier Authentication
• ITIL Foundation qualified
• CCNA
• Full clean driving license
Desirable:
• VCB Backup
• Xenserver
• EMC Administration and storage management
• Cisco ASA firewalls
• Avaya VOIP Administration and support
• HP Thin Client Deployment and Management
• DPM backup software Admin
This is an incredible opportunity with an award winning social enterprise and comes with an amazing benefits package including 28 days holiday per year, excellent Pension scheme and real investment in your personal & career development including paying for one training course and exam per year, as well as an employee assistance programme and season ticket loan. If you are an experienced Third Line Support Analyst with first class customer service skills please apply without delay.
Code Red Associates acts as an Employment Agency/Business with regards to this vacancy. As an Equal Opportunities employer Code Red welcomes applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability or age. All applicants are considered on the basis of their merits and abilities for the job
Sep 09, 2016
Code Red Associates are a specialist supplier of ICT resource to the public sector, local authority & social housing sectors. We are currently recruiting for a customer focussed 3rd Line Technical Support Analyst with in-depth proven VMware & Citrix experience for a forward thinking & evolving organisation. They are specifically looking for a personable and enthusiastic individual, who is committed to customer satisfaction and who has the determination and resolve to own and resolve issues before moving on to the next.
This role involves shift working between 8:00am & 6:00pm from Monday through to Sunday (the usual working week is Monday to Friday). There will also sometimes be travel to satellite offices across London so a full driving licence is required.
The purpose of the role will be to provide a high quality, professional and responsive 3nd line infrastructure support service, ensuring high levels of customer satisfaction. Your day-to-day responsibilities would include diagnostics and resolution of infrastructure wide issues as well as designing, developing, maintaining, configuring and monitoring a variety of applications. It would also be necessary to carry out systems upgrades, backup administration along with advising colleagues and clients on technology matters.
Essential experience:
• VMware ESX server
• Citrix Current XenApp 6.5 and previous versions
• Citrix Access Gateway and new version
• Microsoft Server (Apply online only) (AD, DNS, DHCP, GPO)
• Exchange 2003
• Exchange 2007
• MS SQL (Apply online only)
• MS Lync (Apply online only)
• SharePoint
• SCCM
• Cisco Switches
• Sophos Solutions, web, AV, email, VPN, security, encryption
• Commvault Backup Administration
• Vasco 2 Tier Authentication
• ITIL Foundation qualified
• CCNA
• Full clean driving license
Desirable:
• VCB Backup
• Xenserver
• EMC Administration and storage management
• Cisco ASA firewalls
• Avaya VOIP Administration and support
• HP Thin Client Deployment and Management
• DPM backup software Admin
This is an incredible opportunity with an award winning social enterprise and comes with an amazing benefits package including 28 days holiday per year, excellent Pension scheme and real investment in your personal & career development including paying for one training course and exam per year, as well as an employee assistance programme and season ticket loan. If you are an experienced Third Line Support Analyst with first class customer service skills please apply without delay.
Code Red Associates acts as an Employment Agency/Business with regards to this vacancy. As an Equal Opportunities employer Code Red welcomes applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability or age. All applicants are considered on the basis of their merits and abilities for the job
Role: ICT Support Specialist / Engineer
Location: Aberdeenshire
Salary: £Competitive
KEY RESPONSIBILITIES:
You must maintain high levels of safety, availability and reliability for support, In line with business and legislative requirements by ensuring the effective and accurate provision of a diverse range of IT duties, in order to support the business as a whole in achieving IT goals and objectives.
You will be required to contribute to the timely achievement of personal, departmental and section goals, in order to meet and exceed the department strategy and TPIs. You will conduct your role of IT Support Engineer in an enthusiastic, positive and professional manner.
To manage, support and develop the on-site IT helpdesk, policies, reports, procedures, written protocols etc. satisfying both business and customer needs and statutory and agreed internal and external standards.
Responsible for providing both end user and overall technical support to assigned site IT users, to ensure consistency of service. To do this by email, phone or in person.
To support other members of the IT Department and site specific teams, in maintaining high levels of safety, availability and reliability for IT hardware and software (including systems).
To ensure the effective and accurate provision of a range of administration and support duties.
TO INCLUDE, (BUT NOT EXCLUDE OTHER DUTIES):
1st, 2nd & 3rd line IT helpdesk support.
Preparation and installations of hardware/software.
Physical hardware rollouts & upgrades.
Undertake an active role in managing/supporting ICT projects and strategic activities, in their planning, preparation and management.
Ensure a balance between the management of these and day-to-day ICT support requirements.
Telecoms Support - Mitel IP, voice recording & Mobile phones.
SUPPORT & MANAGEMENT OF CORPORATE TOOLS SUCH AS (BUT NOT LIMITED TO):
Microsoft Products
Citrix
LANDesk
CMMS (Maintenance management systems)
Finance (SAP)
VSphere/ESX Server
SQL
Exchange/OCS
VPN
Video Conferencing
Web/Mail Filters
NetSupport
AutoCAD
EXPERIENCE REQUIRED:
You will have a degree in IT or be working towards this. You must have relevant IT experience and also be competent in development, implementation and evaluation of systems, upgrades, improvements and modifications. Knowledge of installation, upgrading and general development of software applications is essential, as well as building, installation and upgrading of hardware.
Do not miss out on this opportunity as my client is looking to close applications within the next TWO WEEKS with a view to Interview Mid-March!
To discuss in more detail, please send your CV to Adept or alternatively, call Qasim Asghar in the Hartlepool Adept office.
Adept is a highly consultative, risk-managed recruitment, training and strategic HRM/HCM company. Operating in an entirely transparent and ethical way, Adept supports the recruitment, development and retention of our Client's biggest asset, their people.
In short, our unique Adeptology™ framework enables us to add value and manage risk, whilst upholding our 'Deliberately Different' claim.
Keywords: ICT / IT / Information / Technology / Support / Engineer / Specialist / Network / Infrastructure / Microsoft / Windows / LAN / WAN / NET / Hardware / Physical / Mitel / VOIP / Mobile / Office / 2013 / Server / Exchange / Outlook / Desktop / 1st / 2nd / 3rd / Line / Service / Mail / Internal / External / Ticket / SLA / Desk / Office 365 / SQL / Degree / Bachelor / Citrix / SAP / VMWare / VSphere / ESX / Maintenance / OCS / Lync / VPN / Video Conferencing / Web / Mail Filets / NetSupport / AutoCAD / Licence / Procurement / Scotland / Aberdeen / Aberdeenshire / St. Fergus / Peterhead / Fraserburgh / Cove Bay / Stonehaven
Feb 21, 2016
Role: ICT Support Specialist / Engineer
Location: Aberdeenshire
Salary: £Competitive
KEY RESPONSIBILITIES:
You must maintain high levels of safety, availability and reliability for support, In line with business and legislative requirements by ensuring the effective and accurate provision of a diverse range of IT duties, in order to support the business as a whole in achieving IT goals and objectives.
You will be required to contribute to the timely achievement of personal, departmental and section goals, in order to meet and exceed the department strategy and TPIs. You will conduct your role of IT Support Engineer in an enthusiastic, positive and professional manner.
To manage, support and develop the on-site IT helpdesk, policies, reports, procedures, written protocols etc. satisfying both business and customer needs and statutory and agreed internal and external standards.
Responsible for providing both end user and overall technical support to assigned site IT users, to ensure consistency of service. To do this by email, phone or in person.
To support other members of the IT Department and site specific teams, in maintaining high levels of safety, availability and reliability for IT hardware and software (including systems).
To ensure the effective and accurate provision of a range of administration and support duties.
TO INCLUDE, (BUT NOT EXCLUDE OTHER DUTIES):
1st, 2nd & 3rd line IT helpdesk support.
Preparation and installations of hardware/software.
Physical hardware rollouts & upgrades.
Undertake an active role in managing/supporting ICT projects and strategic activities, in their planning, preparation and management.
Ensure a balance between the management of these and day-to-day ICT support requirements.
Telecoms Support - Mitel IP, voice recording & Mobile phones.
SUPPORT & MANAGEMENT OF CORPORATE TOOLS SUCH AS (BUT NOT LIMITED TO):
Microsoft Products
Citrix
LANDesk
CMMS (Maintenance management systems)
Finance (SAP)
VSphere/ESX Server
SQL
Exchange/OCS
VPN
Video Conferencing
Web/Mail Filters
NetSupport
AutoCAD
EXPERIENCE REQUIRED:
You will have a degree in IT or be working towards this. You must have relevant IT experience and also be competent in development, implementation and evaluation of systems, upgrades, improvements and modifications. Knowledge of installation, upgrading and general development of software applications is essential, as well as building, installation and upgrading of hardware.
Do not miss out on this opportunity as my client is looking to close applications within the next TWO WEEKS with a view to Interview Mid-March!
To discuss in more detail, please send your CV to Adept or alternatively, call Qasim Asghar in the Hartlepool Adept office.
Adept is a highly consultative, risk-managed recruitment, training and strategic HRM/HCM company. Operating in an entirely transparent and ethical way, Adept supports the recruitment, development and retention of our Client's biggest asset, their people.
In short, our unique Adeptology™ framework enables us to add value and manage risk, whilst upholding our 'Deliberately Different' claim.
Keywords: ICT / IT / Information / Technology / Support / Engineer / Specialist / Network / Infrastructure / Microsoft / Windows / LAN / WAN / NET / Hardware / Physical / Mitel / VOIP / Mobile / Office / 2013 / Server / Exchange / Outlook / Desktop / 1st / 2nd / 3rd / Line / Service / Mail / Internal / External / Ticket / SLA / Desk / Office 365 / SQL / Degree / Bachelor / Citrix / SAP / VMWare / VSphere / ESX / Maintenance / OCS / Lync / VPN / Video Conferencing / Web / Mail Filets / NetSupport / AutoCAD / Licence / Procurement / Scotland / Aberdeen / Aberdeenshire / St. Fergus / Peterhead / Fraserburgh / Cove Bay / Stonehaven