Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Dec 20, 2023
Full time
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
The Schools of King Edward VI in Birmingham
Birmingham, UK
The mission of the King Edward VI Foundation (the “Foundation”) is to make Birmingham the best place to be educated in the UK. A progressive, influential educational charity, King Edward VI Foundation’s reputation is underpinned by a long and distinguished history. King Edward’s School was established in 1552 by King Edward VI, part of the early growth of secular education in England. In the late 19th century, our five grammar schools and King Edward VI High School for Girls were an early step in extending secondary education for girls and boys.
The 21st century has brought the formation of the King Edward VI Academy Trust, a means of expanding from our original five grammar schools to a current family of eleven academies and two independent schools. Six of the academies are selective; five are comprehensive, some serving Birmingham’s most deprived communities. To serve the city’s children, we recognise that we need to provide a diverse range of schools: independent as well as Academies, selective and also comprehensive. And we believe that those schools need to be accessible to all, regardless of ethnic, religious and social background.
The further development of digital practices and use of technology is integral to the above, and the purpose of this role is to nurture and support this development via the organisation’s Single Central Enterprise Platform (SCEP), among other priorities. The SCEP, running on Microsoft 365, provides a solution to the organisation for collaboration and communication.
We are looking to appoint a well-qualified, experienced and highly motivated individual to join the central Digital and Technology team and fulfil this critical position to manage the organisation’s Single Central Enterprise Platform (SCEP), running on Microsoft 365.
Our schools have achieved great things by managing their individual digital initiatives, particularly during the pandemic. Now it is time for all parts of the organisation to work collectively in advancing and joining up its digital infrastructure and thereby contributing to the Foundation’s work towards achieving its objectives and realising its mission.
The person appointed will have extensive knowledge of using and configuring the latest M365 technologies in addition to managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook and more. Experience of working in an educational environment is desirable. The person appointed must be committed to promoting and safeguarding the welfare of the students at the school.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Principal responsibilities and duties
Be the central point of contact for all matters relating the Microsoft 365 Single Central Enterprise Platform (SCEP).
Be responsible for Exchange, End point manager, SharePoint online, Power Apps, Power Automate, Intune, O365 security compliance, DLP.
Monitor M365 and react accordingly to any data or cyber-security concerns.
Be responsible for ensuring that administrative rights of users are monitored and controlled appropriately.
Ensure effective change controls are implemented to allow the multiple organisations of the organisation to co-exist within a shared environment.
Responsibility for ensuring that the organisation’s email protection solutions are monitored and that any held/delayed emails are released within a timely manner.
The backup of M365 is automated using an external solution, however the post holder will be responsible for monitoring this service to assure compliance and disaster recovery readiness in the event of a critical incident.
Create policy documents for consumption across the organisation.
Ensure that the M365 SCEP meets and maintains compliance with the DfE’s Digital and Technology standards for schools and colleges.
Work closely and collaboratively with our schools, in particular the school-based technical leads to ensure the M365 SCEP meets operational needs.
Provide additional capacity to the Digital and Technology team with migrating schools to the M365 SCEP on an ad-hoc basis to
Work or support any work undertaken with any third-parties as required to deliver the responsibilities listed above.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
General responsibilities and duties
To develop a clear understanding of the Foundation’s vision, mission and strategic aims and to actively support these.
To remain up to date with the Foundation’s policies, procedures and code of conduct and always uphold these.
To remain committed to the safeguarding of all of our students.
To identify and undertake relevant training to enable continuing professional development, where resources allow.
To prepare for and proactively engage in the performance review cycle with your line manager.
To attend appropriate internal and external meetings, as directed by your line manager.
To undertake such other duties as are agreed as being in keeping with the general nature of the job and its grade.
The successful candidate will be required to fulfil an enhanced DBS check.
This job description reflects the current requirements of the post. As duties and responsibilities change and develop due to changes in organisational and other circumstances, so the actual duties and responsibilities will vary from the particulars of this job description. Job descriptions will be updated or amended from time to time to reflect such changes.
Person Specification
Knowledge and experience
Essential
Extensive knowledge of using and configuring latest M365 technologies
Experience and knowledge of managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook
Experience of managing organisation wide IT projects and engaging with key stakeholders with the aim of standardisation, unification and simplification
Experience of contributing to a process improvement or change project
Experience of managing contracts with suppliers
Knowledge of infrastructure, software solutions, Microsoft Server technologies, networking, security and storage systems
Demonstrable experience of working in an IT /technical management environment within an educational organisational setting
Desirable
Education sector experience
Prior experience of working within a similar role
Practical experience of cloud migrations
Experience with wider infrastructure technologies
Skilled at providing training and support
Qualifications
Essential
University degree in computing or related or equivalent work experience
Desirable
Current and relevant Microsoft Certification
Competencies & Skills
Essential
Demonstrable experience of supporting a shared M365 environment
Technical IT skills
Strong communication skills
Strong attention to detail
Demonstrates a strong commitment to providing excellent customer service
Task delivery, accuracy, detail and completion
Good project management skills; systematic approach to problem solving
Demonstrable good written and verbal communication skills
Ability to work well under pressure
Strong ability to work as a part of a team
Aptitude and attitude appropriate for development within the role.
Ability to deliver quality support and to deliver at pace
Flexible and proactive (ability to drive change)
Ability to influence and persuade others
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
Desirable
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
A full job description and an application pack for this post, can be found at: https://www.schoolsofkingedwardvi.co.uk/foundation/job-opportunities/
Jun 23, 2023
Full time
The mission of the King Edward VI Foundation (the “Foundation”) is to make Birmingham the best place to be educated in the UK. A progressive, influential educational charity, King Edward VI Foundation’s reputation is underpinned by a long and distinguished history. King Edward’s School was established in 1552 by King Edward VI, part of the early growth of secular education in England. In the late 19th century, our five grammar schools and King Edward VI High School for Girls were an early step in extending secondary education for girls and boys.
The 21st century has brought the formation of the King Edward VI Academy Trust, a means of expanding from our original five grammar schools to a current family of eleven academies and two independent schools. Six of the academies are selective; five are comprehensive, some serving Birmingham’s most deprived communities. To serve the city’s children, we recognise that we need to provide a diverse range of schools: independent as well as Academies, selective and also comprehensive. And we believe that those schools need to be accessible to all, regardless of ethnic, religious and social background.
The further development of digital practices and use of technology is integral to the above, and the purpose of this role is to nurture and support this development via the organisation’s Single Central Enterprise Platform (SCEP), among other priorities. The SCEP, running on Microsoft 365, provides a solution to the organisation for collaboration and communication.
We are looking to appoint a well-qualified, experienced and highly motivated individual to join the central Digital and Technology team and fulfil this critical position to manage the organisation’s Single Central Enterprise Platform (SCEP), running on Microsoft 365.
Our schools have achieved great things by managing their individual digital initiatives, particularly during the pandemic. Now it is time for all parts of the organisation to work collectively in advancing and joining up its digital infrastructure and thereby contributing to the Foundation’s work towards achieving its objectives and realising its mission.
The person appointed will have extensive knowledge of using and configuring the latest M365 technologies in addition to managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook and more. Experience of working in an educational environment is desirable. The person appointed must be committed to promoting and safeguarding the welfare of the students at the school.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Principal responsibilities and duties
Be the central point of contact for all matters relating the Microsoft 365 Single Central Enterprise Platform (SCEP).
Be responsible for Exchange, End point manager, SharePoint online, Power Apps, Power Automate, Intune, O365 security compliance, DLP.
Monitor M365 and react accordingly to any data or cyber-security concerns.
Be responsible for ensuring that administrative rights of users are monitored and controlled appropriately.
Ensure effective change controls are implemented to allow the multiple organisations of the organisation to co-exist within a shared environment.
Responsibility for ensuring that the organisation’s email protection solutions are monitored and that any held/delayed emails are released within a timely manner.
The backup of M365 is automated using an external solution, however the post holder will be responsible for monitoring this service to assure compliance and disaster recovery readiness in the event of a critical incident.
Create policy documents for consumption across the organisation.
Ensure that the M365 SCEP meets and maintains compliance with the DfE’s Digital and Technology standards for schools and colleges.
Work closely and collaboratively with our schools, in particular the school-based technical leads to ensure the M365 SCEP meets operational needs.
Provide additional capacity to the Digital and Technology team with migrating schools to the M365 SCEP on an ad-hoc basis to
Work or support any work undertaken with any third-parties as required to deliver the responsibilities listed above.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
General responsibilities and duties
To develop a clear understanding of the Foundation’s vision, mission and strategic aims and to actively support these.
To remain up to date with the Foundation’s policies, procedures and code of conduct and always uphold these.
To remain committed to the safeguarding of all of our students.
To identify and undertake relevant training to enable continuing professional development, where resources allow.
To prepare for and proactively engage in the performance review cycle with your line manager.
To attend appropriate internal and external meetings, as directed by your line manager.
To undertake such other duties as are agreed as being in keeping with the general nature of the job and its grade.
The successful candidate will be required to fulfil an enhanced DBS check.
This job description reflects the current requirements of the post. As duties and responsibilities change and develop due to changes in organisational and other circumstances, so the actual duties and responsibilities will vary from the particulars of this job description. Job descriptions will be updated or amended from time to time to reflect such changes.
Person Specification
Knowledge and experience
Essential
Extensive knowledge of using and configuring latest M365 technologies
Experience and knowledge of managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook
Experience of managing organisation wide IT projects and engaging with key stakeholders with the aim of standardisation, unification and simplification
Experience of contributing to a process improvement or change project
Experience of managing contracts with suppliers
Knowledge of infrastructure, software solutions, Microsoft Server technologies, networking, security and storage systems
Demonstrable experience of working in an IT /technical management environment within an educational organisational setting
Desirable
Education sector experience
Prior experience of working within a similar role
Practical experience of cloud migrations
Experience with wider infrastructure technologies
Skilled at providing training and support
Qualifications
Essential
University degree in computing or related or equivalent work experience
Desirable
Current and relevant Microsoft Certification
Competencies & Skills
Essential
Demonstrable experience of supporting a shared M365 environment
Technical IT skills
Strong communication skills
Strong attention to detail
Demonstrates a strong commitment to providing excellent customer service
Task delivery, accuracy, detail and completion
Good project management skills; systematic approach to problem solving
Demonstrable good written and verbal communication skills
Ability to work well under pressure
Strong ability to work as a part of a team
Aptitude and attitude appropriate for development within the role.
Ability to deliver quality support and to deliver at pace
Flexible and proactive (ability to drive change)
Ability to influence and persuade others
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
Desirable
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
A full job description and an application pack for this post, can be found at: https://www.schoolsofkingedwardvi.co.uk/foundation/job-opportunities/
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Jun 05, 2023
Full time
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Derbyshire Fire & Rescue Service
Ripley, Derbyshire DE5 3RS, UK
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Mar 28, 2023
Full time
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Our client is looking for an IT support analyst to join their small London based team.
This is a full-time permanent role that is predominantly based in the London office in the West End. It is a varied role that spreads across all Level 1 and Level 2 support and extends into Level 3 support for some systems.
The role involves:
IT systems administration and maintenance
Troubleshooting IT problems
IT security investigations
Data Backups
Generation of regular IT system performance and activity reports
Device management and operating system rebuilds
IT Change management
Documentation
Training of staff in the use of IT systems
General IT support and advice/sounding board for management
Desired competencies for candidates are:
- A very high level of discipline and trustworthiness - Tertiary qualification in IT systems administration and/or networking - Minimum of 2-3 years of experience in previous IT roles - Strong analytical skills. Driven by process and identifying opportunities for process improvement - Strong interpersonal skills and an excellent standard of both written and spoken English - A deep understanding of cyber security issues - Familiarity with Microsoft Active Directory environment. Detailed knowledge of Windows 10 administration - Experience installing operating systems on laptops/desktops - A detailed understanding of TCP/IP networking. Familiarity with Cisco networking to CCNA level or higher - Proficient use of Excel, Word - SQL, HTML or C# (.Net) skills are an advantage - Familiarity with Cisco security products such as Stealthwatch, ESA, WSA, ISE is an advantage - Familiarity with collaboration software such as Microsoft SharePoint, Cisco Unified Communications Manager or Cisco Meeting Server is an advantage - Familiarity with mobile device management is an advantage - Ability to work flexible hours
Mar 27, 2023
Full time
Our client is looking for an IT support analyst to join their small London based team.
This is a full-time permanent role that is predominantly based in the London office in the West End. It is a varied role that spreads across all Level 1 and Level 2 support and extends into Level 3 support for some systems.
The role involves:
IT systems administration and maintenance
Troubleshooting IT problems
IT security investigations
Data Backups
Generation of regular IT system performance and activity reports
Device management and operating system rebuilds
IT Change management
Documentation
Training of staff in the use of IT systems
General IT support and advice/sounding board for management
Desired competencies for candidates are:
- A very high level of discipline and trustworthiness - Tertiary qualification in IT systems administration and/or networking - Minimum of 2-3 years of experience in previous IT roles - Strong analytical skills. Driven by process and identifying opportunities for process improvement - Strong interpersonal skills and an excellent standard of both written and spoken English - A deep understanding of cyber security issues - Familiarity with Microsoft Active Directory environment. Detailed knowledge of Windows 10 administration - Experience installing operating systems on laptops/desktops - A detailed understanding of TCP/IP networking. Familiarity with Cisco networking to CCNA level or higher - Proficient use of Excel, Word - SQL, HTML or C# (.Net) skills are an advantage - Familiarity with Cisco security products such as Stealthwatch, ESA, WSA, ISE is an advantage - Familiarity with collaboration software such as Microsoft SharePoint, Cisco Unified Communications Manager or Cisco Meeting Server is an advantage - Familiarity with mobile device management is an advantage - Ability to work flexible hours
MBS have an exciting opportunity for an experienced IT Director to join our Colnbrook based team delivering IT services and infrastructure across our UK and European locations.
With a strong focus on customer service, you will be leading the decision-making process for scope and delivery of services to both internal and external customers. You will be responsible for providing network connectivity and software services and ensuring delivery of a scalable, secure, and resilient service.
In this role, you will be responsible for understanding the needs and developing the architecture of the company's information technology operations and infrastructure, including the creation and implementation of IT strategy, processes, services, and solutions to our users and customers across the different business units.
Part of this role will be the development of a business service to resell network services and you should have some experience of working with customers and developing a revenue generating service.
As IT Director, you will work closely with the senior management team to identify and prioritise technology initiatives that align with the company's goals in a fast pace and growing business.
You will also be responsible for developing and managing the IT budget and ensuring that all IT projects are completed on time and within budget limits.
The successful candidate will be agile, strategic as well as a good leader and communicator across all levels of the business. They will have a genuine drive to deliver high quality service, improve systems, resilience, and security across the business.
Mar 10, 2023
Full time
MBS have an exciting opportunity for an experienced IT Director to join our Colnbrook based team delivering IT services and infrastructure across our UK and European locations.
With a strong focus on customer service, you will be leading the decision-making process for scope and delivery of services to both internal and external customers. You will be responsible for providing network connectivity and software services and ensuring delivery of a scalable, secure, and resilient service.
In this role, you will be responsible for understanding the needs and developing the architecture of the company's information technology operations and infrastructure, including the creation and implementation of IT strategy, processes, services, and solutions to our users and customers across the different business units.
Part of this role will be the development of a business service to resell network services and you should have some experience of working with customers and developing a revenue generating service.
As IT Director, you will work closely with the senior management team to identify and prioritise technology initiatives that align with the company's goals in a fast pace and growing business.
You will also be responsible for developing and managing the IT budget and ensuring that all IT projects are completed on time and within budget limits.
The successful candidate will be agile, strategic as well as a good leader and communicator across all levels of the business. They will have a genuine drive to deliver high quality service, improve systems, resilience, and security across the business.
Hastoe Housing Association Limited
Marina Place, Hampton Wick, Kingston upon Thames KT1 4BH, UK
Salary: £35,406 - £39,340
Hours: 35 per week
Location: Hybrid – Home-based / Hampton Wick, KT1
Contract: Permanent
Benefits: 25 days annual leave plus 1.5 days complimentary leave, option to purchase additional annual leave, car leasing scheme, healthcare cash plan, pension plus many more.
Why Hastoe’s different
Are you passionate about data? Do you have an eye for detail? Then you could be the one to complete our Performance and IT Team? Now is a really exciting time to join the Hastoe family as we kick-start 2023 with plenty of interesting projects.
In return, we’ll offer support and training through your journey with us, as well as a great network of colleagues where a friendly face is never far away. As an award winning leading rural housing provider managing 7,500 sustainable, affordable homes, there’s always a new and exciting project happening at Hastoe, while our regular all-staff get togethers will allow you to connect and develop great relationships with your colleagues across the company.
What will you be doing?
Analysing requirements, developing, and maintaining reports, visualisations and dashboards in line with agreed Key Performance Indicator definitions for operational and management performance packs
Managing all regulatory returns for the business
Supporting the Data Governance strategy; working with data owners to develop and maintain key data controls, ensuring these controls are adhered to on a regular basis. Working with the business to ensure data reporting definitions are relevant to the business needs
Working closely with stakeholders to understand business objectives and data requirements
We’re looking for?
To be considered for this role you will have the following:
Previous experience in a Data Analyst or similar role, with proven experience ideally using Power BI
Strong T-Sql querying skills
Excellent attention to detail
Strong problem solving and critical thinking skills with the ability to solve issues utilising data
Excellent interpersonal, communication and relationship building skills
The ability to adapt and organise your workload to accommodate deadlines
If you have previous experience in using Housing Management systems then this is a bonus but it’s not essential to the role. You’ll receive full training on our in house systems when you join.
What you’ll get from us:
Training opportunities to develop your skills
A team of supportive colleagues
The opportunity to make your mark on our performance reporting
A personal note from hiring manager:
“Working in the Performance & IT Team at Hastoe is working at the center of our business. You will communicate and work with all our friendly and passionate employees. The Team is supportive and approachable, and we can’t wait to welcome our new Business Intelligence Analyst into the team”.
Application
Please send your CV and supporting statement to recruitment@hastoe.com by 5pm on Sunday 26 February 2023.
We will review CVs as they come in and carry out interviews throughout the recruitment process. We reserve the right to close this vacancy early should we find a suitable candidate so to avoid missing out, don’t delay in applying for this exciting new role.
Please note, CVs sent without a supporting statement will not be considered.
Your supporting statement should include:
Your motivations for applying for the role
How you meet the person specification
What attracts you to work for a Housing Association / what you enjoy about currently working for a Housing Association
If you’d like more information about the role or have any questions about the application process, please contact the HR Team at recruitment@hastoe.com or call 0208 973 0435.
This post is subject to background checks.
Feb 07, 2023
Full time
Salary: £35,406 - £39,340
Hours: 35 per week
Location: Hybrid – Home-based / Hampton Wick, KT1
Contract: Permanent
Benefits: 25 days annual leave plus 1.5 days complimentary leave, option to purchase additional annual leave, car leasing scheme, healthcare cash plan, pension plus many more.
Why Hastoe’s different
Are you passionate about data? Do you have an eye for detail? Then you could be the one to complete our Performance and IT Team? Now is a really exciting time to join the Hastoe family as we kick-start 2023 with plenty of interesting projects.
In return, we’ll offer support and training through your journey with us, as well as a great network of colleagues where a friendly face is never far away. As an award winning leading rural housing provider managing 7,500 sustainable, affordable homes, there’s always a new and exciting project happening at Hastoe, while our regular all-staff get togethers will allow you to connect and develop great relationships with your colleagues across the company.
What will you be doing?
Analysing requirements, developing, and maintaining reports, visualisations and dashboards in line with agreed Key Performance Indicator definitions for operational and management performance packs
Managing all regulatory returns for the business
Supporting the Data Governance strategy; working with data owners to develop and maintain key data controls, ensuring these controls are adhered to on a regular basis. Working with the business to ensure data reporting definitions are relevant to the business needs
Working closely with stakeholders to understand business objectives and data requirements
We’re looking for?
To be considered for this role you will have the following:
Previous experience in a Data Analyst or similar role, with proven experience ideally using Power BI
Strong T-Sql querying skills
Excellent attention to detail
Strong problem solving and critical thinking skills with the ability to solve issues utilising data
Excellent interpersonal, communication and relationship building skills
The ability to adapt and organise your workload to accommodate deadlines
If you have previous experience in using Housing Management systems then this is a bonus but it’s not essential to the role. You’ll receive full training on our in house systems when you join.
What you’ll get from us:
Training opportunities to develop your skills
A team of supportive colleagues
The opportunity to make your mark on our performance reporting
A personal note from hiring manager:
“Working in the Performance & IT Team at Hastoe is working at the center of our business. You will communicate and work with all our friendly and passionate employees. The Team is supportive and approachable, and we can’t wait to welcome our new Business Intelligence Analyst into the team”.
Application
Please send your CV and supporting statement to recruitment@hastoe.com by 5pm on Sunday 26 February 2023.
We will review CVs as they come in and carry out interviews throughout the recruitment process. We reserve the right to close this vacancy early should we find a suitable candidate so to avoid missing out, don’t delay in applying for this exciting new role.
Please note, CVs sent without a supporting statement will not be considered.
Your supporting statement should include:
Your motivations for applying for the role
How you meet the person specification
What attracts you to work for a Housing Association / what you enjoy about currently working for a Housing Association
If you’d like more information about the role or have any questions about the application process, please contact the HR Team at recruitment@hastoe.com or call 0208 973 0435.
This post is subject to background checks.
Digital Delivery Manager
Closing date: 29 January 2023
Location: Flexible
Salary: £41,150 - £46,147 (Grade 7)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number : 203412
Job Description
We’re looking for an experienced agile delivery manager to join our growing Digital Services Team.
As the first Delivery Manager in our team, you’ll join us at an exciting time. This is an opportunity to shape our approach to delivering agile products and services and help support Natural Resources Wales in our work to tackle the climate and nature emergencies.
Over a million people access information and services on the Natural Resources Wales website every year. These include helping businesses comply with environmental regulations to protect the Welsh environment and helping house holders understand their flood risk and prepare for flooding. It’s also an important platform for other public bodies and used by policy makers to access the evidence they need to help make decisions. And much more in-between!
Working in a multidisciplinary team, your mission will be to take a user-centred design approach to continuously build, test and support the Natural Resources Wales website and intranet platforms. Your role will be to help create the right environment for your delivery teams by removing blockers and challenging the status quo, to enable the team to succeed.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Be an advocate for agile and digital, sharing best practice with NRW and Welsh public sector colleagues through communities of practice.
Have substantial experience in agile delivery, of complex or multiple digital products, gained from working in a number of different organisations or in different roles or functions within a single organisation.
Be able to explain complex technical concepts in plain Englis
Planning and managing digital products and services in an agile environment, ensuring that projects keep within budget.
Experience of agile coaching
Experience of a range of delivery tools (e.g. Trello, Jira, etc.) and remote working tools (Slack, Google Hangouts, Zoom, etc.). Managing and prioritising multiple products/services simultaneously.
Experience of identifying and mitigating risks.
Strong interpersonal skills, including experience of establishing and maintaining strong networks across teams.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Dec 09, 2022
Full time
Digital Delivery Manager
Closing date: 29 January 2023
Location: Flexible
Salary: £41,150 - £46,147 (Grade 7)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number : 203412
Job Description
We’re looking for an experienced agile delivery manager to join our growing Digital Services Team.
As the first Delivery Manager in our team, you’ll join us at an exciting time. This is an opportunity to shape our approach to delivering agile products and services and help support Natural Resources Wales in our work to tackle the climate and nature emergencies.
Over a million people access information and services on the Natural Resources Wales website every year. These include helping businesses comply with environmental regulations to protect the Welsh environment and helping house holders understand their flood risk and prepare for flooding. It’s also an important platform for other public bodies and used by policy makers to access the evidence they need to help make decisions. And much more in-between!
Working in a multidisciplinary team, your mission will be to take a user-centred design approach to continuously build, test and support the Natural Resources Wales website and intranet platforms. Your role will be to help create the right environment for your delivery teams by removing blockers and challenging the status quo, to enable the team to succeed.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Be an advocate for agile and digital, sharing best practice with NRW and Welsh public sector colleagues through communities of practice.
Have substantial experience in agile delivery, of complex or multiple digital products, gained from working in a number of different organisations or in different roles or functions within a single organisation.
Be able to explain complex technical concepts in plain Englis
Planning and managing digital products and services in an agile environment, ensuring that projects keep within budget.
Experience of agile coaching
Experience of a range of delivery tools (e.g. Trello, Jira, etc.) and remote working tools (Slack, Google Hangouts, Zoom, etc.). Managing and prioritising multiple products/services simultaneously.
Experience of identifying and mitigating risks.
Strong interpersonal skills, including experience of establishing and maintaining strong networks across teams.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Digital Product Manager
Closing date: 29 January 2023
Location: Flexible
Salary: £41,150 - £46,147 (Grade 7)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number: 203411
Job Description
We’re looking for an experienced product manager to join our growing Digital Services Team.
You’ll join us at an exciting time to lead on developing the future vision for the Natural Resources Wales website, and help support our organisation’s priorities to tackle the climate and nature emergencies.
Over a million people access information and services on the Natural Resources Wales website every year. From making sure businesses comply with environmental regulations and protect the Welsh environment to helping householders understand their flood risk. It’s also an important platform for other public bodies and used by policy makers access to the evidence needed to base their decision. And many more services in-between!
Working in a multidisciplinary team, you will take a user-centred design approach to continuously build, test and support the Natural Resources Wales digital platforms. Your role will be to identify and frame the problems and set priorities for the improvements of NRW digital products – mainly focused on the website and intranet.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Technical knowledge and understanding gained from career experience relevant to the role, or degree in relevant area.
Have substantial experience in product management, of complex or multiple digital products, gained from working in a number of different organisations or in different roles or functions within a single organisation.
Able to explain complex technical concepts in plain English
Experience of working as a product manager in a multi-disciplinary team (user-centred design and technical roles).
Budget and project management skills suitable for managing, or making a significant contribution to, projects involving the use of specialist contractors.
Experience of influencing strategies, development plans and work programmes of internal and external stakeholders.
Strong interpersonal skills, including experience of establishing and maintaining strong networks across teams.
Persuasive and compelling presentation skills with an ability to be passionate advocate of your portfolio.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Dec 09, 2022
Full time
Digital Product Manager
Closing date: 29 January 2023
Location: Flexible
Salary: £41,150 - £46,147 (Grade 7)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number: 203411
Job Description
We’re looking for an experienced product manager to join our growing Digital Services Team.
You’ll join us at an exciting time to lead on developing the future vision for the Natural Resources Wales website, and help support our organisation’s priorities to tackle the climate and nature emergencies.
Over a million people access information and services on the Natural Resources Wales website every year. From making sure businesses comply with environmental regulations and protect the Welsh environment to helping householders understand their flood risk. It’s also an important platform for other public bodies and used by policy makers access to the evidence needed to base their decision. And many more services in-between!
Working in a multidisciplinary team, you will take a user-centred design approach to continuously build, test and support the Natural Resources Wales digital platforms. Your role will be to identify and frame the problems and set priorities for the improvements of NRW digital products – mainly focused on the website and intranet.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Technical knowledge and understanding gained from career experience relevant to the role, or degree in relevant area.
Have substantial experience in product management, of complex or multiple digital products, gained from working in a number of different organisations or in different roles or functions within a single organisation.
Able to explain complex technical concepts in plain English
Experience of working as a product manager in a multi-disciplinary team (user-centred design and technical roles).
Budget and project management skills suitable for managing, or making a significant contribution to, projects involving the use of specialist contractors.
Experience of influencing strategies, development plans and work programmes of internal and external stakeholders.
Strong interpersonal skills, including experience of establishing and maintaining strong networks across teams.
Persuasive and compelling presentation skills with an ability to be passionate advocate of your portfolio.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Web Developer
Closing date: 29 January 2023
Location: Bangor or Cardiff
Salary: £41,150 - £46,147 (Grade 7)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number: 203437, 203434
Job Description
We’re looking for an experienced web developer to join a new team that will be responsible for developing and managing the Natural Resources Wales website and publishing platforms.
This is a chance to use your skills and experience in a role that will make a real difference in supporting Wales’ ambitions to tackle the climate and nature emergencies.
Over a million people access information and services on the Natural Resources Wales website every year. From making sure businesses comply with environmental regulations and protect the Welsh environment to helping householders understand their flood risk. It’s also an important platform for other public bodies and used by policy makers to access evidence needed to base their decisions. And many more services in-between!
Find out more about our vision for better digital services for Natural Resources Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Technical knowledge and understanding gained from career experience relevant to the role, or degree in relevant area.
Experience developing digital products that comply with accessibility standards
Experience of working in a multidisciplinary agile web team.
Strong interpersonal skills, including experience of establishing and maintaining strong networks across teams.
Experience of working within a Microsoft Azure and Office 365 environment.
Ability to troubleshoot and make recommendations on the resilience and supportability of solutions.
Experience of working in Visual Studio and Azure DevOps.
Experience of working with, and developing a Content Management System (CMS).
Experience of working with Umbraco (desirable)
Knowledge of Rest APIs, HTML 5, CSS, C#, MVC, JavaScript, and Microsoft SQL.
Understanding of the latest Azure offerings including API Manager, Azure Functions, Azure LogicApps and Azure Insights.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Dec 08, 2022
Full time
Web Developer
Closing date: 29 January 2023
Location: Bangor or Cardiff
Salary: £41,150 - £46,147 (Grade 7)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number: 203437, 203434
Job Description
We’re looking for an experienced web developer to join a new team that will be responsible for developing and managing the Natural Resources Wales website and publishing platforms.
This is a chance to use your skills and experience in a role that will make a real difference in supporting Wales’ ambitions to tackle the climate and nature emergencies.
Over a million people access information and services on the Natural Resources Wales website every year. From making sure businesses comply with environmental regulations and protect the Welsh environment to helping householders understand their flood risk. It’s also an important platform for other public bodies and used by policy makers to access evidence needed to base their decisions. And many more services in-between!
Find out more about our vision for better digital services for Natural Resources Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Technical knowledge and understanding gained from career experience relevant to the role, or degree in relevant area.
Experience developing digital products that comply with accessibility standards
Experience of working in a multidisciplinary agile web team.
Strong interpersonal skills, including experience of establishing and maintaining strong networks across teams.
Experience of working within a Microsoft Azure and Office 365 environment.
Ability to troubleshoot and make recommendations on the resilience and supportability of solutions.
Experience of working in Visual Studio and Azure DevOps.
Experience of working with, and developing a Content Management System (CMS).
Experience of working with Umbraco (desirable)
Knowledge of Rest APIs, HTML 5, CSS, C#, MVC, JavaScript, and Microsoft SQL.
Understanding of the latest Azure offerings including API Manager, Azure Functions, Azure LogicApps and Azure Insights.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Smart Asset Data Technician If you are a motivated and keen individual with a commitment to delivering high quality services to our customers, we'd love you to join SES Water on our journey to make a positive impact on the lives of those we serve and the environment we cherish. Together, we are shaping a sustainable future, one drop at a time. A forward-thinking utility company, SES Water is driven by innovation and environmental responsibility. We continuously invest in cutting-edge technologies and sustainable practices to protect and preserve our precious water resources while meeting the evolving needs of our customers. It's an exciting time to join us as we seek to transform how data is used to enhance our service and be efficient. You will be joining a company where every colleague is valued for their contribution and encouraged to share their ideas, developing our experience and understanding of technology to improve our effectiveness. What We Offer: SES Water value our employee's wellbeing and have created a package to care for both your financial needs and personal wellbeing. Generous salary: between £25,000 and £28,000 depending on experience. Group personal pension plan with up to 10% employer contribution. Life assurance for peace of mind. Financial education, savings, and loans support. Cycle to Work and Car Share Schemes and for eco-conscious commuting. 25 days of annual leave for work-life balance. Simply Health healthcare cashback scheme and Surgical Choices. Service and MOT discounts at our on-site garage. One paid day per year for volunteering in the community Working outside in all weather conditions and reporting into the Smart Asset Field Manager, you will be responsible for the maintenance and deployment of SES Water's stock of sensors embedded in the network and wider asset base. Key Responsibilities: Maintain good data across the stock of loggers/sensors on company assets -including at District Meters, CPs, SAM sites, NHH loggers, Smart Meters and other designated monitoring points on our assets. Use our job management system to manage your workload under the supervision of the Smart Asset Field Manager escalating major sensor issues to the directly to logger providers. Provide support to Asset Intelligence and reporting teams to maintain data availability at 90%. Champion full operability of all network data assets Planning for the location and installation of all new network sensors Contribute to key asset maintenance and monitoring projects by planning and implementing field tests for network analysis. Working with the Smart Asset Field Manager and Innovation manager to identify and trial new industry techniques that enable us to better collect and maintain asset data. Qualifications, Skills and Experience: You will be educated to GCSE (or equivalent) level and be familiar with MS packages like Excel. We aren't expecting you to have experience in a similar role, but you will need to have lots of initiative, self-motivation and a "can-do" attitude. We can provide you with the training to ensure your success and career development. This role involves manual duties, for example, meter changes, logger repairs, lifting covers and working in confined spaces. It would be great if you have the NSWRA qualification and the NWHC (blue card) but this is not essential. You will also be provided with a company van and all the tools and equipment needed to do the job. Application Process: The closing date for applications is the end of April so don't worry if you don't hear from us until then. Diversity and Inclusion: We thrive on the knowledge and life experiences of our colleagues, recognizing that our differences bring diverse perspectives and make us a great team. We welcome people who live our values, bring their true selves to work, and have a desire to share their lived experience to serve our communities both now and in the future. Please let us know if you need any support during the application process.
Mar 29, 2024
Full time
Smart Asset Data Technician If you are a motivated and keen individual with a commitment to delivering high quality services to our customers, we'd love you to join SES Water on our journey to make a positive impact on the lives of those we serve and the environment we cherish. Together, we are shaping a sustainable future, one drop at a time. A forward-thinking utility company, SES Water is driven by innovation and environmental responsibility. We continuously invest in cutting-edge technologies and sustainable practices to protect and preserve our precious water resources while meeting the evolving needs of our customers. It's an exciting time to join us as we seek to transform how data is used to enhance our service and be efficient. You will be joining a company where every colleague is valued for their contribution and encouraged to share their ideas, developing our experience and understanding of technology to improve our effectiveness. What We Offer: SES Water value our employee's wellbeing and have created a package to care for both your financial needs and personal wellbeing. Generous salary: between £25,000 and £28,000 depending on experience. Group personal pension plan with up to 10% employer contribution. Life assurance for peace of mind. Financial education, savings, and loans support. Cycle to Work and Car Share Schemes and for eco-conscious commuting. 25 days of annual leave for work-life balance. Simply Health healthcare cashback scheme and Surgical Choices. Service and MOT discounts at our on-site garage. One paid day per year for volunteering in the community Working outside in all weather conditions and reporting into the Smart Asset Field Manager, you will be responsible for the maintenance and deployment of SES Water's stock of sensors embedded in the network and wider asset base. Key Responsibilities: Maintain good data across the stock of loggers/sensors on company assets -including at District Meters, CPs, SAM sites, NHH loggers, Smart Meters and other designated monitoring points on our assets. Use our job management system to manage your workload under the supervision of the Smart Asset Field Manager escalating major sensor issues to the directly to logger providers. Provide support to Asset Intelligence and reporting teams to maintain data availability at 90%. Champion full operability of all network data assets Planning for the location and installation of all new network sensors Contribute to key asset maintenance and monitoring projects by planning and implementing field tests for network analysis. Working with the Smart Asset Field Manager and Innovation manager to identify and trial new industry techniques that enable us to better collect and maintain asset data. Qualifications, Skills and Experience: You will be educated to GCSE (or equivalent) level and be familiar with MS packages like Excel. We aren't expecting you to have experience in a similar role, but you will need to have lots of initiative, self-motivation and a "can-do" attitude. We can provide you with the training to ensure your success and career development. This role involves manual duties, for example, meter changes, logger repairs, lifting covers and working in confined spaces. It would be great if you have the NSWRA qualification and the NWHC (blue card) but this is not essential. You will also be provided with a company van and all the tools and equipment needed to do the job. Application Process: The closing date for applications is the end of April so don't worry if you don't hear from us until then. Diversity and Inclusion: We thrive on the knowledge and life experiences of our colleagues, recognizing that our differences bring diverse perspectives and make us a great team. We welcome people who live our values, bring their true selves to work, and have a desire to share their lived experience to serve our communities both now and in the future. Please let us know if you need any support during the application process.
IT Service Operations Manager Our client's IT department is undergoing a rapid transformation with the objective to consolidate and standardise their infrastructure and operations processes in a scalable way to enable and support the planned rapid growth of the business. This is a remote (home based) role - you can work from home, although there will be occasional travel to sites around the country, and overnight stays from time to time. The IT Service Operations Manager will focus on the day-to-day operations, to provide an excellent IT experience to users throughout the business. The candidate must be customer service driven and be prepared to do whatever it takes to ensure smooth running IT services. The role is responsible for ensuring that the core Infrastructure functions are performed, that all systems are secure, monitored, backed up and patched. The candidate will work with our 3rd party suppliers (Service desk, Managed Print, Network Providers, Data Cabling) to ensure that the day to day needs of the business are being met reviewed and improved. Essential Experience with the following technologies: Supporting Windows architecture Supporting LAN equipment Supporting WAN Services (particularly SDWAN) Supporting Microsoft M365 Supporting Microsoft Azure A flexible , positive, service orientated outlook Excellent interpersonal skills, able to operate at all levels of the business Good written, verbal and presentation skills A strong determination to succeed with the ability to maintain focus in a pressured environment The ability to research and implement systems independently An analytical approach to problem solving Service desk management experience Reliability, judgment and attention to detail Key responsibilities and tasks Operations Ensure that any major incidents are tracked, reported and communicated Manage Supplier relationships covering 3rd party support and outsourced consultancy Ensure that all systems are effectively monitored across the IT estate Ensure that all systems are backed up and regularly reviewed Ensure all Infrastructure systems are in support Ensure that all systems are regularly patched and compliant with security policies Ensure that the Asset Database is maintained and up to date Manage the BCP recovery tests and maintain documentation for the process Regularly review system permissions for internal and external teams Operate within an ITIL framework to support the daily operation of IT services Own the desktop and server build definition and maintain all computers within the security profile of the business Maintain security across the network according to industry best practice Implementation Evaluate and recommend improvements to existing technology to support the business needs Produce project scopes for the implementation of new Infrastructure projects, accounting for resources, costs and timescales Define and implement an Asset Database Define and implement BCP Templates Re-implement Microsoft Intune Implement a patching strategy Support Act as a point of escalation for the organisation for any service impacting issues Manage the escalation of incidents within the business and ensure OLA and SLAs are met Provide assistance and education to end users Document processes for the infrastructure team core activities Raise the technical competence of lower tier support functions Ensure that all Network, Server or Telephony related problems are managed by 3rd party suppliers to the swiftest resolution in line with SLA Desirable skills Experience managing 3rd parties Some or all of the following: Cisco CCNA or equivalent knowledge Microsoft MCSE, MCITP or equivalent knowledge Knowledge of VOIP telephony Knowledge of HP Hardware Fortigate Firewall Experience Meraki Experience Previous experience of working within a fast paced private healthcare environment Other requirements specific to the role Occasional travel will be required to our sites within the UK or to attend meetings Out of hours support and occasional weekend work will be required (including unsociable hours) Stays away from home will be periodically required There is a great opportunity to develop your role here as the business grows, and to play a key role in the IT transformation that will enable them to do this. You'll need to be flexible, reliable, and a self-starter - someone who is happy to proactively find solutions to problems even in technology areas that are less familiar to them. Interested? Send your CV now!
Mar 29, 2024
Full time
IT Service Operations Manager Our client's IT department is undergoing a rapid transformation with the objective to consolidate and standardise their infrastructure and operations processes in a scalable way to enable and support the planned rapid growth of the business. This is a remote (home based) role - you can work from home, although there will be occasional travel to sites around the country, and overnight stays from time to time. The IT Service Operations Manager will focus on the day-to-day operations, to provide an excellent IT experience to users throughout the business. The candidate must be customer service driven and be prepared to do whatever it takes to ensure smooth running IT services. The role is responsible for ensuring that the core Infrastructure functions are performed, that all systems are secure, monitored, backed up and patched. The candidate will work with our 3rd party suppliers (Service desk, Managed Print, Network Providers, Data Cabling) to ensure that the day to day needs of the business are being met reviewed and improved. Essential Experience with the following technologies: Supporting Windows architecture Supporting LAN equipment Supporting WAN Services (particularly SDWAN) Supporting Microsoft M365 Supporting Microsoft Azure A flexible , positive, service orientated outlook Excellent interpersonal skills, able to operate at all levels of the business Good written, verbal and presentation skills A strong determination to succeed with the ability to maintain focus in a pressured environment The ability to research and implement systems independently An analytical approach to problem solving Service desk management experience Reliability, judgment and attention to detail Key responsibilities and tasks Operations Ensure that any major incidents are tracked, reported and communicated Manage Supplier relationships covering 3rd party support and outsourced consultancy Ensure that all systems are effectively monitored across the IT estate Ensure that all systems are backed up and regularly reviewed Ensure all Infrastructure systems are in support Ensure that all systems are regularly patched and compliant with security policies Ensure that the Asset Database is maintained and up to date Manage the BCP recovery tests and maintain documentation for the process Regularly review system permissions for internal and external teams Operate within an ITIL framework to support the daily operation of IT services Own the desktop and server build definition and maintain all computers within the security profile of the business Maintain security across the network according to industry best practice Implementation Evaluate and recommend improvements to existing technology to support the business needs Produce project scopes for the implementation of new Infrastructure projects, accounting for resources, costs and timescales Define and implement an Asset Database Define and implement BCP Templates Re-implement Microsoft Intune Implement a patching strategy Support Act as a point of escalation for the organisation for any service impacting issues Manage the escalation of incidents within the business and ensure OLA and SLAs are met Provide assistance and education to end users Document processes for the infrastructure team core activities Raise the technical competence of lower tier support functions Ensure that all Network, Server or Telephony related problems are managed by 3rd party suppliers to the swiftest resolution in line with SLA Desirable skills Experience managing 3rd parties Some or all of the following: Cisco CCNA or equivalent knowledge Microsoft MCSE, MCITP or equivalent knowledge Knowledge of VOIP telephony Knowledge of HP Hardware Fortigate Firewall Experience Meraki Experience Previous experience of working within a fast paced private healthcare environment Other requirements specific to the role Occasional travel will be required to our sites within the UK or to attend meetings Out of hours support and occasional weekend work will be required (including unsociable hours) Stays away from home will be periodically required There is a great opportunity to develop your role here as the business grows, and to play a key role in the IT transformation that will enable them to do this. You'll need to be flexible, reliable, and a self-starter - someone who is happy to proactively find solutions to problems even in technology areas that are less familiar to them. Interested? Send your CV now!
Program Manager - Relocation to Riyadh Accommodation, Phone, Travel, Total Package £120k+ 2 Stage Interview Process -Global IT systems Yolk Recruitment are currently working closely with a Global Leader within the Maritime sector who are looking to hire a Program Manager for an exciting project based in Riyadh. The UK maritime sector employs 185,000 people and contributes nearly £40 billion to the country's economy so if you're a Program Manager looking for a new challenge and looking for an exciting and innovative business with a focus on cutting-edge technology and quality products, with a willingness to be located in Indonesia for long periods of time then this company could be the perfect fit for you.The Program Manager is to ensure the successful implementation of the MDA system. An MDA System is a complex mixture of sensor systems such as radars, cameras and radio transceivers, vessel tracking devices, and a network of servers and monitoring consoles that all connect together as a single system. These are often significant systems involving 100 separate locations within a single country and many thousands of vessels. Thus, the implementation of a system typically requires a combination of infrastructure work, logistics and IT systems (hardware & software).You will be expected to represent the company in-country to the end customer and work alongside the company's in-country installation partner to ensure full and complete system installation and commissioning.The role exists within the company's Systems Delivery Team and will report directly into the Head of Systems Delivery and will be responsible for managing the In-Country Partner (ICP) to deliver, install and commission Domain AwarenessSystems.This is a hands-on role with the following responsibilities: Work directly with and manage end customers and ICP in the field (Indonesia) to manage and drive the project delivery plan, ensuring quality of delivery within the cost and time parameters set by the Head of Systems Delivery. Ensure that ICP works in strict accordance with the systems delivery methods, providing training and ongoing guidance and support to ensure successful installation and commissioning of the entire system. To ensure a holistic project implementation approach such that the finished system installation meets both the contracted specifications and inevitable small finishing details are not missed to ensure complete end customer satisfaction and a project implementation that provides a platform for continued future business with the end customer. Working with the Delivery Department and ICP to develop and continuously maintain and manage accurate project plans and delivery to budget. Frequent visits to customer sites to review and manage activities, progress and maintain alignment in understanding of the project status, and to communicate and agree any changes in the project plan. Manage and oversee the construction, installation and configuration work done by ICP and 3rd parties. Arrange training for customers and ICP. Liaise with the Delivery Team to ensure delivery of training according to the agreed plan and contract requirements. Provide clear and concise updates and reports to management on status, progress and potential risks and issues to the successful delivery of the project. Experience Minimum 10 years' experience as a project manager for similar multi-site IT systems - ideally communication based infrastructure. Experience of managing civil projects would be beneficial International project execution experience. The successful candidate will be required to live and work in Saudi for a period of up to two years, based in Saudi and regularly travelling throughout Saudi (subject to safe working policies). Have an engineering and or IT networking background and or qualification. Previous extensive experience of managing remote civil engineering projects (executed by ICP) Proficient user of Microsoft Project Capable of understanding systems drawings down to installation design drawings (racks, servers, cameras, radar, civil work) with role being in-country conduit between in country partner/customer back to technical team and delivery director. Able to demonstrate the ability to diplomatically influence without authority. An ability to empathise and understand different cultures to flex approach whilst ensuring the target job is achieved. Attention to detail combined with the ability to apply common sense. Willingness to travel anywhere in the world for extended periods, with the role being primarily based in country with short trips back to UK during project execution. Willingness to work on site with customers in a hands-on capacity when needed, assisting with day-to-day management and organisation of installation and troubleshooting. Excellent relationship building skills with customers at all levels of seniority and ability to operate effectively in diverse, multi-cultural and political environments. Must be well organised, self-sufficient with excellent communication and man management skills. Demonstrable experience of pro-active Risk Management and mitigation Benefits International Travel25 days Holiday per annum increasing to 26, 27 and 28 after completing 3-, 5- and 10-years' service, plus the 8 Statutory Bank HolidaysUp to 5% pension contributionLife AssuranceHealthcareIncome Protection
Mar 29, 2024
Full time
Program Manager - Relocation to Riyadh Accommodation, Phone, Travel, Total Package £120k+ 2 Stage Interview Process -Global IT systems Yolk Recruitment are currently working closely with a Global Leader within the Maritime sector who are looking to hire a Program Manager for an exciting project based in Riyadh. The UK maritime sector employs 185,000 people and contributes nearly £40 billion to the country's economy so if you're a Program Manager looking for a new challenge and looking for an exciting and innovative business with a focus on cutting-edge technology and quality products, with a willingness to be located in Indonesia for long periods of time then this company could be the perfect fit for you.The Program Manager is to ensure the successful implementation of the MDA system. An MDA System is a complex mixture of sensor systems such as radars, cameras and radio transceivers, vessel tracking devices, and a network of servers and monitoring consoles that all connect together as a single system. These are often significant systems involving 100 separate locations within a single country and many thousands of vessels. Thus, the implementation of a system typically requires a combination of infrastructure work, logistics and IT systems (hardware & software).You will be expected to represent the company in-country to the end customer and work alongside the company's in-country installation partner to ensure full and complete system installation and commissioning.The role exists within the company's Systems Delivery Team and will report directly into the Head of Systems Delivery and will be responsible for managing the In-Country Partner (ICP) to deliver, install and commission Domain AwarenessSystems.This is a hands-on role with the following responsibilities: Work directly with and manage end customers and ICP in the field (Indonesia) to manage and drive the project delivery plan, ensuring quality of delivery within the cost and time parameters set by the Head of Systems Delivery. Ensure that ICP works in strict accordance with the systems delivery methods, providing training and ongoing guidance and support to ensure successful installation and commissioning of the entire system. To ensure a holistic project implementation approach such that the finished system installation meets both the contracted specifications and inevitable small finishing details are not missed to ensure complete end customer satisfaction and a project implementation that provides a platform for continued future business with the end customer. Working with the Delivery Department and ICP to develop and continuously maintain and manage accurate project plans and delivery to budget. Frequent visits to customer sites to review and manage activities, progress and maintain alignment in understanding of the project status, and to communicate and agree any changes in the project plan. Manage and oversee the construction, installation and configuration work done by ICP and 3rd parties. Arrange training for customers and ICP. Liaise with the Delivery Team to ensure delivery of training according to the agreed plan and contract requirements. Provide clear and concise updates and reports to management on status, progress and potential risks and issues to the successful delivery of the project. Experience Minimum 10 years' experience as a project manager for similar multi-site IT systems - ideally communication based infrastructure. Experience of managing civil projects would be beneficial International project execution experience. The successful candidate will be required to live and work in Saudi for a period of up to two years, based in Saudi and regularly travelling throughout Saudi (subject to safe working policies). Have an engineering and or IT networking background and or qualification. Previous extensive experience of managing remote civil engineering projects (executed by ICP) Proficient user of Microsoft Project Capable of understanding systems drawings down to installation design drawings (racks, servers, cameras, radar, civil work) with role being in-country conduit between in country partner/customer back to technical team and delivery director. Able to demonstrate the ability to diplomatically influence without authority. An ability to empathise and understand different cultures to flex approach whilst ensuring the target job is achieved. Attention to detail combined with the ability to apply common sense. Willingness to travel anywhere in the world for extended periods, with the role being primarily based in country with short trips back to UK during project execution. Willingness to work on site with customers in a hands-on capacity when needed, assisting with day-to-day management and organisation of installation and troubleshooting. Excellent relationship building skills with customers at all levels of seniority and ability to operate effectively in diverse, multi-cultural and political environments. Must be well organised, self-sufficient with excellent communication and man management skills. Demonstrable experience of pro-active Risk Management and mitigation Benefits International Travel25 days Holiday per annum increasing to 26, 27 and 28 after completing 3-, 5- and 10-years' service, plus the 8 Statutory Bank HolidaysUp to 5% pension contributionLife AssuranceHealthcareIncome Protection
IT & Facilities Manager Home Retailer Belfast The Role Zachary Daniels are delighted to be supporting this hugely successful homewares retailer with stores across Northern Ireland in the appointment of an IT & Facilities Manager to operate from their HQ in Belfast. Reporting into the Group Financial Director you will be accountable for successfully managing the companies IT and infrastructure facilities Main Accountabilities Accountable for the delivery of I.T. services - including hardware, software and network systems while being cybersecure and meeting data protection requirements across the island of Ireland Plan, organise, control and evaluate IT Support and Operations and how they are delivered into the business. Strategic development, management and operation of Group IT systems to deliver an effective and highly regarded I.T. service, ensuring technology resources are kept up to date. Take ownership of both IT disaster recovery planning, working with 3rd party providers and ensuring smooth day to day operations by troubleshooting and resolving issues to minimise downtime. Oversee the maintenance and operation of buildings and other infrastructures to ensure all facilities are functioning optimally and safely. Apply a structured methodology in the implementation of project plans to achieve the desired outcomes. Procure, negotiate, manage, and monitor of contracts provided by third parties ensuring effective service delivery and value for money. Managing routine maintenance program, negotiating with suppliers and contractors, managing building renovations and office moves. The successful candidate will display the following skill set: Experience dealing with hardware and cloud based infrastructure ideally with experience in IT Transformation projects impacting numerous departments and stakeholders across the business Proven experience as IT manager or similar role, working in a Windows server and multi-site environment. Strong knowledge of IT infrastructure, cybersecurity, and data protection. Leadership skills to manage third party contractors. Strong knowledge and understanding of Office 365 suite Familiarity with a variety of software, hardware, and network systems. Excellent communication skills for negotiating contracts and for managing projects. Please note this role will require travel to various sites and a driving license is a necessity. Facilities management is a small part of this role and therefore our client is happy to teach this aspect of the role to someone with the right aptitude - IT experience is paramount. BBBH30307
Mar 29, 2024
Full time
IT & Facilities Manager Home Retailer Belfast The Role Zachary Daniels are delighted to be supporting this hugely successful homewares retailer with stores across Northern Ireland in the appointment of an IT & Facilities Manager to operate from their HQ in Belfast. Reporting into the Group Financial Director you will be accountable for successfully managing the companies IT and infrastructure facilities Main Accountabilities Accountable for the delivery of I.T. services - including hardware, software and network systems while being cybersecure and meeting data protection requirements across the island of Ireland Plan, organise, control and evaluate IT Support and Operations and how they are delivered into the business. Strategic development, management and operation of Group IT systems to deliver an effective and highly regarded I.T. service, ensuring technology resources are kept up to date. Take ownership of both IT disaster recovery planning, working with 3rd party providers and ensuring smooth day to day operations by troubleshooting and resolving issues to minimise downtime. Oversee the maintenance and operation of buildings and other infrastructures to ensure all facilities are functioning optimally and safely. Apply a structured methodology in the implementation of project plans to achieve the desired outcomes. Procure, negotiate, manage, and monitor of contracts provided by third parties ensuring effective service delivery and value for money. Managing routine maintenance program, negotiating with suppliers and contractors, managing building renovations and office moves. The successful candidate will display the following skill set: Experience dealing with hardware and cloud based infrastructure ideally with experience in IT Transformation projects impacting numerous departments and stakeholders across the business Proven experience as IT manager or similar role, working in a Windows server and multi-site environment. Strong knowledge of IT infrastructure, cybersecurity, and data protection. Leadership skills to manage third party contractors. Strong knowledge and understanding of Office 365 suite Familiarity with a variety of software, hardware, and network systems. Excellent communication skills for negotiating contracts and for managing projects. Please note this role will require travel to various sites and a driving license is a necessity. Facilities management is a small part of this role and therefore our client is happy to teach this aspect of the role to someone with the right aptitude - IT experience is paramount. BBBH30307
Role Overview: As the Partner Manager, EMEA, at Recharge, you will be a pivotal leader in driving our growth strategy and fostering relationships with our agency partners across the UK and Europe. Reporting directly to the Director of Channel - Revenue Development and Partnerships, you will play a key role in shaping and executing our channel management initiatives. This position offers the opportunity to lead strategic partnerships, drive indirect revenue growth, and contribute significantly to the international expansion of Recharge in the subscription commerce industry. Please note: this is a remote contract role based in the UK. What you'll do Oversee the management of relationships with a diverse portfolio of e-commerce first digital agencies. Develop and execute comprehensive channel strategies to expand our agency partner network and increase sales of Recharge products. Achieve ambitious quarterly revenue targets, driving growth through effective partner enablement and support. Identify and prioritize high-potential agency partners, implementing initiatives to accelerate their growth within the Recharge partner program. Collaborate closely with cross-functional teams to align channel initiatives with overall business objectives and ensure seamless execution. Represent Recharge at industry events, conferences, and networking opportunities, cultivating relationships with new and existing partners. Drive thought leadership and industry best practices through community-wide enablement and marketing initiatives, positioning Recharge as a leader in subscription commerce solutions. What you'll bring 3+ years of proven experience in channel management, business development, or related roles, preferably in the payments, fintech, or ecommerce industry. Demonstrated success in driving revenue growth through strategic channel partnerships, with a track record of exceeding revenue targets. Strong leadership skills with experience developing high-performing strategic partnerships with autonomy. Excellent communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels. Experience working with digital agencies, particularly those specializing in Shopify, and a deep understanding of the overall ecommerce landscape including relevant technologies. Ability to think strategically with a results-oriented mindset, capable of developing and executing complex channel strategies. Bachelor's degree in Business Administration, Marketing, or a related field; MBA or relevant advanced degree preferred.
Mar 29, 2024
Full time
Role Overview: As the Partner Manager, EMEA, at Recharge, you will be a pivotal leader in driving our growth strategy and fostering relationships with our agency partners across the UK and Europe. Reporting directly to the Director of Channel - Revenue Development and Partnerships, you will play a key role in shaping and executing our channel management initiatives. This position offers the opportunity to lead strategic partnerships, drive indirect revenue growth, and contribute significantly to the international expansion of Recharge in the subscription commerce industry. Please note: this is a remote contract role based in the UK. What you'll do Oversee the management of relationships with a diverse portfolio of e-commerce first digital agencies. Develop and execute comprehensive channel strategies to expand our agency partner network and increase sales of Recharge products. Achieve ambitious quarterly revenue targets, driving growth through effective partner enablement and support. Identify and prioritize high-potential agency partners, implementing initiatives to accelerate their growth within the Recharge partner program. Collaborate closely with cross-functional teams to align channel initiatives with overall business objectives and ensure seamless execution. Represent Recharge at industry events, conferences, and networking opportunities, cultivating relationships with new and existing partners. Drive thought leadership and industry best practices through community-wide enablement and marketing initiatives, positioning Recharge as a leader in subscription commerce solutions. What you'll bring 3+ years of proven experience in channel management, business development, or related roles, preferably in the payments, fintech, or ecommerce industry. Demonstrated success in driving revenue growth through strategic channel partnerships, with a track record of exceeding revenue targets. Strong leadership skills with experience developing high-performing strategic partnerships with autonomy. Excellent communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels. Experience working with digital agencies, particularly those specializing in Shopify, and a deep understanding of the overall ecommerce landscape including relevant technologies. Ability to think strategically with a results-oriented mindset, capable of developing and executing complex channel strategies. Bachelor's degree in Business Administration, Marketing, or a related field; MBA or relevant advanced degree preferred.
We are a leading global provider of environmental and advisory solutions, and we are currently searching for an HR Systems Manager to join our Global IT Business Systems Team. This role offers a compelling opportunity within an innovative international consultancy. As the HR Systems Manager, your primary focus will be on the HR System (Sage HR), but you will also have involvement in BI (Business Intelligence), reporting, and related areas. You will be part of a wider Application Support team, responsible for the management of critical business applications, which encompass Finance (Deltek VantagePoint), Learning & Development, and health and safety systems. Leveraging your technical expertise and a customer-centric approach, you will help deliver high quality support, elevating the user experience and optimizing system functionalities. Collaborating with diverse departments, you will lead initiatives to enhance these systems, ensuring their stability, efficiency, and compliance with regulatory standards. About us SLR are global leaders in environmental and advisory solutions helping our clients achieve their sustainability goals. We are a consultancy with over 3,000 staff across 6 regions, including over 1,000 in Europe. Our 'one team' culture is at the heart of our business; providing a collaborative and supportive environment for professional development. Along with competitive salaries, our staff enjoy a comprehensive benefits package with a company pension plus excellent healthcare offering, travel and life insurance, critical illness cover and a structured career framework with regular reviews offering outstanding opportunities for progression. Alongside 25 day's annual leave, SLR offer flexible, agile and hybrid working which enables staff to tailor hours worked around core hours, and our family friendly policies help balance the needs of professional and family life. The role Within a matrix-managed environment, you will have global responsibilities within a small team responsible for all aspects of Application Support for our critical business systems: • Partner with Service Delivery and Business Systems teams to champion a programme of enhancement and standardisation for our critical global business applications, with specialist focus on our Sage HR platform. • Harness your technical abilities and in-depth business process understanding to emerge as a Subject Matter Expert (SME) in SAGE HR and our Learning & Development platforms. • Utilise technical expertise in SQL databases, relational database reporting, and workflow to help optimise data and processes. • Identify opportunities for process improvement and enhanced utilisation of business systems, driving efficiency gains. • Establish and maintain clear service levels, consistently achieving set targets. • Define and monitor compliance standards, drive operational efficiencies, and foster innovation within the application support domain. • Provide regular project reporting to stakeholders and IT management, ensuring smooth project delivery and clear communications to business teams. • Organise regular training sessions, enhancing team knowledge of current and upcoming tech trends. • Engage in group workshops and brainstorming sessions, emphasising collaborative problem-solving. About you We're looking for professionals with strong data management technical skills, dedication to outstanding customer service, and extensive experience supporting HR teams using a global HRIS. In this position, you'll ensure the stability and efficiency of our critical systems globally, managing and providing technical support and aiding users to optimise the use of systems. Essential qualifications and experiences we are looking for include: • Extensive expertise overseeing end-user Application Support for critical business systems, specifically HR. • Proven experience thriving in fast-paced, dynamic environments, with a consistent record of delivering results. • Mastery of data analysis using tools like Excel and an intermediate skill set in Microsoft SQL. Diversity, Equity and Inclusion We are committed to being an equal opportunities employer, and our expectations go beyond purely complying with legislation. Through our Regional DE&I Committees, Global Council and Employee Networks, we foster an inclusive environment where all individuals regardless of their background can thrive. Should you require any special adjustments throughout the recruitment process with us, please let us know. As a Disability Confident Committed employer, we seek to ensure all applicants have equitable support when applying to SLR. For more information on our commitment to DE&I, and the great work we are doing, please click here: and scroll to the bottom of the page.
Mar 29, 2024
Full time
We are a leading global provider of environmental and advisory solutions, and we are currently searching for an HR Systems Manager to join our Global IT Business Systems Team. This role offers a compelling opportunity within an innovative international consultancy. As the HR Systems Manager, your primary focus will be on the HR System (Sage HR), but you will also have involvement in BI (Business Intelligence), reporting, and related areas. You will be part of a wider Application Support team, responsible for the management of critical business applications, which encompass Finance (Deltek VantagePoint), Learning & Development, and health and safety systems. Leveraging your technical expertise and a customer-centric approach, you will help deliver high quality support, elevating the user experience and optimizing system functionalities. Collaborating with diverse departments, you will lead initiatives to enhance these systems, ensuring their stability, efficiency, and compliance with regulatory standards. About us SLR are global leaders in environmental and advisory solutions helping our clients achieve their sustainability goals. We are a consultancy with over 3,000 staff across 6 regions, including over 1,000 in Europe. Our 'one team' culture is at the heart of our business; providing a collaborative and supportive environment for professional development. Along with competitive salaries, our staff enjoy a comprehensive benefits package with a company pension plus excellent healthcare offering, travel and life insurance, critical illness cover and a structured career framework with regular reviews offering outstanding opportunities for progression. Alongside 25 day's annual leave, SLR offer flexible, agile and hybrid working which enables staff to tailor hours worked around core hours, and our family friendly policies help balance the needs of professional and family life. The role Within a matrix-managed environment, you will have global responsibilities within a small team responsible for all aspects of Application Support for our critical business systems: • Partner with Service Delivery and Business Systems teams to champion a programme of enhancement and standardisation for our critical global business applications, with specialist focus on our Sage HR platform. • Harness your technical abilities and in-depth business process understanding to emerge as a Subject Matter Expert (SME) in SAGE HR and our Learning & Development platforms. • Utilise technical expertise in SQL databases, relational database reporting, and workflow to help optimise data and processes. • Identify opportunities for process improvement and enhanced utilisation of business systems, driving efficiency gains. • Establish and maintain clear service levels, consistently achieving set targets. • Define and monitor compliance standards, drive operational efficiencies, and foster innovation within the application support domain. • Provide regular project reporting to stakeholders and IT management, ensuring smooth project delivery and clear communications to business teams. • Organise regular training sessions, enhancing team knowledge of current and upcoming tech trends. • Engage in group workshops and brainstorming sessions, emphasising collaborative problem-solving. About you We're looking for professionals with strong data management technical skills, dedication to outstanding customer service, and extensive experience supporting HR teams using a global HRIS. In this position, you'll ensure the stability and efficiency of our critical systems globally, managing and providing technical support and aiding users to optimise the use of systems. Essential qualifications and experiences we are looking for include: • Extensive expertise overseeing end-user Application Support for critical business systems, specifically HR. • Proven experience thriving in fast-paced, dynamic environments, with a consistent record of delivering results. • Mastery of data analysis using tools like Excel and an intermediate skill set in Microsoft SQL. Diversity, Equity and Inclusion We are committed to being an equal opportunities employer, and our expectations go beyond purely complying with legislation. Through our Regional DE&I Committees, Global Council and Employee Networks, we foster an inclusive environment where all individuals regardless of their background can thrive. Should you require any special adjustments throughout the recruitment process with us, please let us know. As a Disability Confident Committed employer, we seek to ensure all applicants have equitable support when applying to SLR. For more information on our commitment to DE&I, and the great work we are doing, please click here: and scroll to the bottom of the page.
The opportunity University of the Arts London (UAL) is seeking a motivated and talented Communications Executive (Social Media and Content) to join our communications team. Reporting to the Communications Manager, you will play a crucial role in enhancing UAL's reputation and global impact through content creation and overseeing our social media channels. You will use your expertise in filming and editing to create video and audio for a range of social media platforms. Your experience of project management will enable you to plan this content, and evaluate success against agreed metrics, and share this information around the University, using it to inform future campaigns. The role is part of a small team, but you will work closely with social media leads in our six colleges. The post sits within the University's recently formed Social Purpose Group. The group brings together communications, the new Social Purpose Lab, fundraising and UAL's recently launched Storytelling Institute. Together, the group will enable UAL to change and shape the world for the better. The communications department is a collaborative, creative and inclusive team who understand the role of communications in championing the transformative power of creative education. We speak on behalf of the creative industries across all platforms and cultivate relationships with some of the country's leading experts and opinion formers. The communications team has a vital role to play. We want to bring high quality education to more students than ever before and give our students the education they need to flourish in a changing world. About you We are looking for a candidate who thrives on shaping narratives that captivate audiences across various social platforms - an individual with experience of curating compelling video and audio content tailored for diverse social media landscapes. Your understanding of the needs of different audiences sets you apart. You will have managed and monitored social media accounts but also collaborated with stakeholders, unearthing captivating stories waiting to be shared with the world. We are UAL University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. We are a collegiate University spread across London with six Colleges, four Institutes and five Research Centres. UAL also has two subsidiary companies, delivering specialist activities - UAL Short Courses Ltd, and UAL Arts Temps Ltd. We're made up of all types of people, coming together in London, the world's creative capital. We are designers, artists, performers, thinkers, researchers and makers. Our students, staff and graduates form a global network of creatives, entrepreneurs and leaders. Together, our ideas change the world. Because the world needs creativity. For further details and to apply please click the apply button. Closing date: 11 April 2024 at 23:55. If you have any queries about this role, please contact Twinkle Brahmbhatt, Senior Resourcing Adviser via email at . Our culture UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn - a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.
Mar 29, 2024
Full time
The opportunity University of the Arts London (UAL) is seeking a motivated and talented Communications Executive (Social Media and Content) to join our communications team. Reporting to the Communications Manager, you will play a crucial role in enhancing UAL's reputation and global impact through content creation and overseeing our social media channels. You will use your expertise in filming and editing to create video and audio for a range of social media platforms. Your experience of project management will enable you to plan this content, and evaluate success against agreed metrics, and share this information around the University, using it to inform future campaigns. The role is part of a small team, but you will work closely with social media leads in our six colleges. The post sits within the University's recently formed Social Purpose Group. The group brings together communications, the new Social Purpose Lab, fundraising and UAL's recently launched Storytelling Institute. Together, the group will enable UAL to change and shape the world for the better. The communications department is a collaborative, creative and inclusive team who understand the role of communications in championing the transformative power of creative education. We speak on behalf of the creative industries across all platforms and cultivate relationships with some of the country's leading experts and opinion formers. The communications team has a vital role to play. We want to bring high quality education to more students than ever before and give our students the education they need to flourish in a changing world. About you We are looking for a candidate who thrives on shaping narratives that captivate audiences across various social platforms - an individual with experience of curating compelling video and audio content tailored for diverse social media landscapes. Your understanding of the needs of different audiences sets you apart. You will have managed and monitored social media accounts but also collaborated with stakeholders, unearthing captivating stories waiting to be shared with the world. We are UAL University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. We are a collegiate University spread across London with six Colleges, four Institutes and five Research Centres. UAL also has two subsidiary companies, delivering specialist activities - UAL Short Courses Ltd, and UAL Arts Temps Ltd. We're made up of all types of people, coming together in London, the world's creative capital. We are designers, artists, performers, thinkers, researchers and makers. Our students, staff and graduates form a global network of creatives, entrepreneurs and leaders. Together, our ideas change the world. Because the world needs creativity. For further details and to apply please click the apply button. Closing date: 11 April 2024 at 23:55. If you have any queries about this role, please contact Twinkle Brahmbhatt, Senior Resourcing Adviser via email at . Our culture UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn - a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.
A fanastic Netzero client based in London is looking for another mid level software engineer to come and join their dynamic team. Great benefits and perks too. This role is 2 days in the office and 3 days WFH, based in Canary Wharf. At least 3 years' experience of coding Python with Django framework At least 3 years' experience with microservices and using related tools - e.g. Docker Docker Compose Kubernetes logstash and using messaging tools e.g. Rabbit MQ Apache Kafka. RESTful API development and management Transactional management. Databases - e.g. SQL PostgreSQL MongoDB and Linux OS. Experience with data science libraries is highly desire As a Full Stack Python Developer, you will be joining a growing team of software engineers, data modelers, and quants. As a team you will design, develop, and maintain the client's digital platform that comprises of multiple applications including settlements tools, forecasting, calculation engines, data portals, and other applications that the business requires to help the UK achieve Net Zero by 2050. You will be working with multiple different project teams covering generation areas such as nuclear, hydrogen, solar, and tidal power. Key Responsibilities This role is very hands-on with coding so you will need to be comfortable getting stuck in. Design highly scalable software solutions to improve functionality and system longevity. Work with technical business analysts and solution architects to fine tune requirements and ensure that wants are feasible and pragmatic and validate development tasks in Jira. Translate designs and wireframes into high quality code. Develop new user-facing features using React.js. Write front-end components using JavaScript, CSS and integrate with back-end Python components (possibly other languages). Develop modules that satisfy the functional and non-functional requirements. Coordinate deployments with Release Manager and monitor for successful integration. Manage design, build, test bug fix prerogatives. Prepare, review and build reusable components and front-end libraries. Build reusable components. Participate in the maintenance and improvement of existing applications. Optimise microservices for maximum performance. Contribute to the wider engineering team. Stay abreast of developments in web applications, analytics, programming languages. Skills Knowledge and Expertise At least 3 years' experience of coding Python and 1+ years using the Django framework. At least 1 year of coding in a front end capacity (preferably React but other languages will be considered) Microservices and using related tools - e.g. Docker, Docker Compose, Kubernetes, logstash and using messaging tools e.g. Rabbit MQ, Apache Kafka. RESTful API development and management, Transactional management. Databases - e.g. SQL, PostgreSQL, MongoDB and Linux OS. Experience with data science libraries is beneficial Performance Tuning. Solid understanding of design patterns and relevant implementation models. Solid understanding of DevOps tooling, GitLab, CI/CD, Jenkins, build pipelines and source control systems. Working knowledge of cloud infrastructure services: compute, storage, networking, hybrid connectivity, monitoring/logging, security and IAM. Knowledge of other languages (e.g. C#, C) a plus. Ideally previous experience in electricity and gas utilities sector.
Mar 29, 2024
Full time
A fanastic Netzero client based in London is looking for another mid level software engineer to come and join their dynamic team. Great benefits and perks too. This role is 2 days in the office and 3 days WFH, based in Canary Wharf. At least 3 years' experience of coding Python with Django framework At least 3 years' experience with microservices and using related tools - e.g. Docker Docker Compose Kubernetes logstash and using messaging tools e.g. Rabbit MQ Apache Kafka. RESTful API development and management Transactional management. Databases - e.g. SQL PostgreSQL MongoDB and Linux OS. Experience with data science libraries is highly desire As a Full Stack Python Developer, you will be joining a growing team of software engineers, data modelers, and quants. As a team you will design, develop, and maintain the client's digital platform that comprises of multiple applications including settlements tools, forecasting, calculation engines, data portals, and other applications that the business requires to help the UK achieve Net Zero by 2050. You will be working with multiple different project teams covering generation areas such as nuclear, hydrogen, solar, and tidal power. Key Responsibilities This role is very hands-on with coding so you will need to be comfortable getting stuck in. Design highly scalable software solutions to improve functionality and system longevity. Work with technical business analysts and solution architects to fine tune requirements and ensure that wants are feasible and pragmatic and validate development tasks in Jira. Translate designs and wireframes into high quality code. Develop new user-facing features using React.js. Write front-end components using JavaScript, CSS and integrate with back-end Python components (possibly other languages). Develop modules that satisfy the functional and non-functional requirements. Coordinate deployments with Release Manager and monitor for successful integration. Manage design, build, test bug fix prerogatives. Prepare, review and build reusable components and front-end libraries. Build reusable components. Participate in the maintenance and improvement of existing applications. Optimise microservices for maximum performance. Contribute to the wider engineering team. Stay abreast of developments in web applications, analytics, programming languages. Skills Knowledge and Expertise At least 3 years' experience of coding Python and 1+ years using the Django framework. At least 1 year of coding in a front end capacity (preferably React but other languages will be considered) Microservices and using related tools - e.g. Docker, Docker Compose, Kubernetes, logstash and using messaging tools e.g. Rabbit MQ, Apache Kafka. RESTful API development and management, Transactional management. Databases - e.g. SQL, PostgreSQL, MongoDB and Linux OS. Experience with data science libraries is beneficial Performance Tuning. Solid understanding of design patterns and relevant implementation models. Solid understanding of DevOps tooling, GitLab, CI/CD, Jenkins, build pipelines and source control systems. Working knowledge of cloud infrastructure services: compute, storage, networking, hybrid connectivity, monitoring/logging, security and IAM. Knowledge of other languages (e.g. C#, C) a plus. Ideally previous experience in electricity and gas utilities sector.
Role: 2nd Line Engineer Sector: MSP Location: East London Salary: 30,000 to 35,000 Join my clients dynamic team of skilled professionals where you'll play a vital role in delivering top-notch technical support to their diverse clientele. As a member of our team, you'll be responsible for providing day-to-day telephone and remote assistance at both 1st and 2nd line levels. To excel in this role, you should possess experience supporting Windows 10/11 and the latest Mac OSX operating systems within a business network environment. Additionally, you'll need expertise in: Troubleshooting and resolving issues over the phone and remotely at the 2nd line level. Hands-on experience with deskside hardware/software installation, configuration, and troubleshooting. Proficiency in configuring and troubleshooting Microsoft 365 tools such as Outlook, Teams, Exchange Online, and Active Directory. Strong understanding and practical knowledge of network configuration and troubleshooting, including DHCP, Routers, Switches, and Firewalls Ability to troubleshoot, fix, and support mobile devices including Android and iOS phones and tablets using Intune / JAMF Prior customer service experience in a help desk environment, utilizing helpdesk applications to manage tickets within the defined SLAs. In addition to technical skills, we're looking for individuals who possess the following qualities: Enthusiastic and driven individual with a can do attitude Proactive problem-solving skills and a creative approach to the challenges you will face. Exceptional customer service skills with the ability to interact effectively with clients at all levels. Strong interpersonal skills to build and maintain client relationships. Excellent organizational skills, including time management and administrative tasks. Ability to thrive under pressure in a client-facing environment while meeting weekly targets. Excellent verbal and written communication skills with keen attention to detail in ticket management and documentation. As part of our team, you'll report directly to the internal help desk manager and participate in weekly team meetings to review performance and plan for the week ahead. If you're ready to take on this exciting opportunity, we encourage you to apply and be part of our success story. What we offer: Join a great team looking to continue their upward trajectory. Hybrid working Competitive salary with an even better benefits package! Engage with cutting edge technology, be at the forefront of IT innovation Certification training Team socials & so much more! Like the look of what you see? Apply today to be immediately considered! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 29, 2024
Full time
Role: 2nd Line Engineer Sector: MSP Location: East London Salary: 30,000 to 35,000 Join my clients dynamic team of skilled professionals where you'll play a vital role in delivering top-notch technical support to their diverse clientele. As a member of our team, you'll be responsible for providing day-to-day telephone and remote assistance at both 1st and 2nd line levels. To excel in this role, you should possess experience supporting Windows 10/11 and the latest Mac OSX operating systems within a business network environment. Additionally, you'll need expertise in: Troubleshooting and resolving issues over the phone and remotely at the 2nd line level. Hands-on experience with deskside hardware/software installation, configuration, and troubleshooting. Proficiency in configuring and troubleshooting Microsoft 365 tools such as Outlook, Teams, Exchange Online, and Active Directory. Strong understanding and practical knowledge of network configuration and troubleshooting, including DHCP, Routers, Switches, and Firewalls Ability to troubleshoot, fix, and support mobile devices including Android and iOS phones and tablets using Intune / JAMF Prior customer service experience in a help desk environment, utilizing helpdesk applications to manage tickets within the defined SLAs. In addition to technical skills, we're looking for individuals who possess the following qualities: Enthusiastic and driven individual with a can do attitude Proactive problem-solving skills and a creative approach to the challenges you will face. Exceptional customer service skills with the ability to interact effectively with clients at all levels. Strong interpersonal skills to build and maintain client relationships. Excellent organizational skills, including time management and administrative tasks. Ability to thrive under pressure in a client-facing environment while meeting weekly targets. Excellent verbal and written communication skills with keen attention to detail in ticket management and documentation. As part of our team, you'll report directly to the internal help desk manager and participate in weekly team meetings to review performance and plan for the week ahead. If you're ready to take on this exciting opportunity, we encourage you to apply and be part of our success story. What we offer: Join a great team looking to continue their upward trajectory. Hybrid working Competitive salary with an even better benefits package! Engage with cutting edge technology, be at the forefront of IT innovation Certification training Team socials & so much more! Like the look of what you see? Apply today to be immediately considered! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Your new company Hays are working with an established organisation to support with the recruitment of a Senior 2nd Line Engineer vacancy to join their Portbury office. The role will be 5 days on site due to the hands-on hardware / desktop support nature of the role and will pay between £30,000 - £37,000pa depending on experience. The organisation offers fantastic development and progression opportunity internally and are known for the ethical and sustainable practices. There may be some on-site travel to the HQ in Wiltshire. Your new role Within the role you will be based at the organisation's secondary office location (Portbury) as the main on-site IT Technician whilst working with the wider IT infrastructure team and manager (based in the Wiltshire HQ) to support the business's operations and support the users. You will provide technical expertise across hardware and desktop support, whilst also supporting the service desk with software and application troubleshooting. You'll provide break-fix support in a Mac / Microsoft environment for desktops, laptops, mobile devices and other niche hardware. You'll also support with technical administration for the M365 stack, windows server and basic networking. What you'll need to succeed To be considered for this role you will need to have worked in a similar 2nd line desktop / IT support role with excellent customer services skills. You must be able to work under pressure, and be able to manage a busy workload. Ideally you will have a passion for IT, with a desire to upskill and progress within the role. You will also need to be happy working in an independent role without direct on-site supervision. What you'll get in return In return you will receive a competitive salary up to £37,000pa depending on experience, you will have the opportunity to work for a well-known, established business and be exposed to working with technical specialists, with the opportunity to up skill and progress internally. You will need to be able to get on site 5 days per week in Trowbridge HQ. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 29, 2024
Full time
Your new company Hays are working with an established organisation to support with the recruitment of a Senior 2nd Line Engineer vacancy to join their Portbury office. The role will be 5 days on site due to the hands-on hardware / desktop support nature of the role and will pay between £30,000 - £37,000pa depending on experience. The organisation offers fantastic development and progression opportunity internally and are known for the ethical and sustainable practices. There may be some on-site travel to the HQ in Wiltshire. Your new role Within the role you will be based at the organisation's secondary office location (Portbury) as the main on-site IT Technician whilst working with the wider IT infrastructure team and manager (based in the Wiltshire HQ) to support the business's operations and support the users. You will provide technical expertise across hardware and desktop support, whilst also supporting the service desk with software and application troubleshooting. You'll provide break-fix support in a Mac / Microsoft environment for desktops, laptops, mobile devices and other niche hardware. You'll also support with technical administration for the M365 stack, windows server and basic networking. What you'll need to succeed To be considered for this role you will need to have worked in a similar 2nd line desktop / IT support role with excellent customer services skills. You must be able to work under pressure, and be able to manage a busy workload. Ideally you will have a passion for IT, with a desire to upskill and progress within the role. You will also need to be happy working in an independent role without direct on-site supervision. What you'll get in return In return you will receive a competitive salary up to £37,000pa depending on experience, you will have the opportunity to work for a well-known, established business and be exposed to working with technical specialists, with the opportunity to up skill and progress internally. You will need to be able to get on site 5 days per week in Trowbridge HQ. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk