We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Dec 18, 2023
Full time
We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Role: 2nd Line Engineer Location: Coventry Salary: 30,000 Interviewing Immediately! I'm sure every job advert you read is a "great opportunity" with a "leading company". I will spare you the paragraphs of jargon and cut straight to the point in a few bullet points below: Small, friendly and close-knit IT Team (sub 20 heads), split over Support & Projects Organic approach to learning and development Build strong and lasting relationships users and senior management to become the go to Infrastructure employee Large focus on project work, currently in Cloud implementation / firewall management / Infrastructure Security / Large office move Opportunity to grow as leader Sound good? See the tech stack below: Windows OS/desktop Windows Server Azure & Cloud - Including AZ104 Certification Hyper-V Firewalls Cisco Networks Office 365 / Hybrid migrations Active Directory Does this role and technical requirements fit with your experience and aspirations? - Hit apply to find out more. You can also send your CV directly to my email ( Thomas com ) If you feel this role is a little senior for your experience, hit apply anyway - these guys are looking for a 2nd - 3rd liner to join the team too! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 18, 2024
Full time
Role: 2nd Line Engineer Location: Coventry Salary: 30,000 Interviewing Immediately! I'm sure every job advert you read is a "great opportunity" with a "leading company". I will spare you the paragraphs of jargon and cut straight to the point in a few bullet points below: Small, friendly and close-knit IT Team (sub 20 heads), split over Support & Projects Organic approach to learning and development Build strong and lasting relationships users and senior management to become the go to Infrastructure employee Large focus on project work, currently in Cloud implementation / firewall management / Infrastructure Security / Large office move Opportunity to grow as leader Sound good? See the tech stack below: Windows OS/desktop Windows Server Azure & Cloud - Including AZ104 Certification Hyper-V Firewalls Cisco Networks Office 365 / Hybrid migrations Active Directory Does this role and technical requirements fit with your experience and aspirations? - Hit apply to find out more. You can also send your CV directly to my email ( Thomas com ) If you feel this role is a little senior for your experience, hit apply anyway - these guys are looking for a 2nd - 3rd liner to join the team too! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
We are working with a well established who are seeking an IT Field Engineer to join their team covering the M4 Corridor. Great opportunity to join a great team working on projects and escalated support. You must have a UK drivers licence as you will be working a mix of on site customer support and remote. What will you be doing as an IT Field Engineer? Act as the technical point of contact for the customer whilst on site Work at a senior technical level within the business, contributing to solution design and leading on the delivery of allocated projects Provide all aspects of IT support as required by the customer Work with the customer to prioritise tickets in accordance with their requirements Ensure all networked devices are up-to-date with necessary security patches, firmware, and Anti-Virus definitions Install and configure hardware, software, and networking equipment as required Troubleshoot and diagnose hardware, software and network issues Support colleagues with technical issues and contribute to the development of services delivered by the company Deliver 2nd and 3rd line remote support to customers where required Adhere to information security policies at all times Liaise with colleagues and 3rd parties as required to provide solutions to our customers Produce documentation for use both by the company and our customers What experience do you need? Windows Server (Apply online only) Associated server technologies, in particular: AD, GPO, DNS, DHCP, Print Management, WSUS Virtual server technologies (Hyper-V and/or VMware), including Storage and Networking Deployment and management of Windows 10/11 in a domain environment Mass deployment of software applications to network devices Modern backup technologies, strategies, and disaster recovery planning O365 administration (AAD Connect, User Mgmt, Email, OneDrive, Sharepoint, Teams) Network device configuration; e.g. Patching, VLANs, STP, QoS, VPNs, Firewalls, Web Filters, Routers, and Wireless technologies MDM technologies (e.g. Intune, Jamf, Meraki, Miradore) M365 experience, such as; Azure, Azure AD, Intune, Autopilot, Licencing, Security & Compliance, On-prem to Cloud migrations Personal skills Be a confident communicator at all levels, both written and verbally Take a pro-active approach to IT support and show initiative in your day-to-day work Be able to manage your time effectively, multitask, and prioritise your workload Have a willingness to travel to, from, and between customer sites on a daily basis What will you get in return Basic salary up to £35,000 + bonus + Company Car (Green Tax) Continous training and paid for certifications Hybrid working environment 25 days holiday + bank This position requires a full UK Drivers licence and you must based in or around the M4 corridor. Recruiter: Adam Titmus
Apr 18, 2024
Full time
We are working with a well established who are seeking an IT Field Engineer to join their team covering the M4 Corridor. Great opportunity to join a great team working on projects and escalated support. You must have a UK drivers licence as you will be working a mix of on site customer support and remote. What will you be doing as an IT Field Engineer? Act as the technical point of contact for the customer whilst on site Work at a senior technical level within the business, contributing to solution design and leading on the delivery of allocated projects Provide all aspects of IT support as required by the customer Work with the customer to prioritise tickets in accordance with their requirements Ensure all networked devices are up-to-date with necessary security patches, firmware, and Anti-Virus definitions Install and configure hardware, software, and networking equipment as required Troubleshoot and diagnose hardware, software and network issues Support colleagues with technical issues and contribute to the development of services delivered by the company Deliver 2nd and 3rd line remote support to customers where required Adhere to information security policies at all times Liaise with colleagues and 3rd parties as required to provide solutions to our customers Produce documentation for use both by the company and our customers What experience do you need? Windows Server (Apply online only) Associated server technologies, in particular: AD, GPO, DNS, DHCP, Print Management, WSUS Virtual server technologies (Hyper-V and/or VMware), including Storage and Networking Deployment and management of Windows 10/11 in a domain environment Mass deployment of software applications to network devices Modern backup technologies, strategies, and disaster recovery planning O365 administration (AAD Connect, User Mgmt, Email, OneDrive, Sharepoint, Teams) Network device configuration; e.g. Patching, VLANs, STP, QoS, VPNs, Firewalls, Web Filters, Routers, and Wireless technologies MDM technologies (e.g. Intune, Jamf, Meraki, Miradore) M365 experience, such as; Azure, Azure AD, Intune, Autopilot, Licencing, Security & Compliance, On-prem to Cloud migrations Personal skills Be a confident communicator at all levels, both written and verbally Take a pro-active approach to IT support and show initiative in your day-to-day work Be able to manage your time effectively, multitask, and prioritise your workload Have a willingness to travel to, from, and between customer sites on a daily basis What will you get in return Basic salary up to £35,000 + bonus + Company Car (Green Tax) Continous training and paid for certifications Hybrid working environment 25 days holiday + bank This position requires a full UK Drivers licence and you must based in or around the M4 corridor. Recruiter: Adam Titmus
3rd Line Support Engineer Location Bromsgrove Salary £30-£40k per annum Full time Benefits 22 days holiday per year plus bank holidays (increases after 3 years) Contributory pension scheme (after 3-months) Company laptop Company mobile phone or contribution to personal mobile phone Health Cash Plan (after probation) Purpose of role: The company has been operating for almost 8 years providing Datacentre Hosting, IT Support and VOIP systems out of our offices in Stourport on Severn. As a business, the company are growing and understand that their people are an important part of what enables this to happen. Due to this growth, they are looking for exceptional people to be part of the team and journey. If you are passionate with a will to succeed, then the company would love to hear from you. The successful candidate will have a strong understanding of IT technologies with a desire to deliver a high-quality service to external customers. You will have previous experience of working in a similar role with. suitable personal skills to build relationships with colleagues and clients. highly effective communication skills and phone manner the ability to handle challenging customer situations and work under pressure. the ability to prioritise workload and multitask. the ability to work in a proactive, methodical manner whilst having attention to detail. strong problemsolving skills Main Responsibilities Provide IT Troubleshooting via telephone and remote support software. 3rd line escalation from 1st and 2nd line support engineers To provide some onsite solution implementation To diagnose faults with technical systems and take appropriate action. To help create new knowledge base articles to share information for reuse throughout the team and customer base. Provide a high level and effective service to the company IT and its customers. Working with Senior Management team to provide top level IT expertise. Technical Skills Required Knowledge of virtualisation technologies (Hyper-V/VMWare). Also, Server, Storage and Networking would be preferred. Ability to produce clear and concise documentation. Microsoft Windows Server technology design and implementation Good knowledge of Active Directory design and implementation Good knowledge of cloud technologies (Exchange online, SharePoint, Intune) Understanding of security solutions such as implementation of Nextgen Firewalls Please apply with your CV in the first instance. Wright Staff are acting as an employment business in relation to this vacancy.
Apr 18, 2024
Full time
3rd Line Support Engineer Location Bromsgrove Salary £30-£40k per annum Full time Benefits 22 days holiday per year plus bank holidays (increases after 3 years) Contributory pension scheme (after 3-months) Company laptop Company mobile phone or contribution to personal mobile phone Health Cash Plan (after probation) Purpose of role: The company has been operating for almost 8 years providing Datacentre Hosting, IT Support and VOIP systems out of our offices in Stourport on Severn. As a business, the company are growing and understand that their people are an important part of what enables this to happen. Due to this growth, they are looking for exceptional people to be part of the team and journey. If you are passionate with a will to succeed, then the company would love to hear from you. The successful candidate will have a strong understanding of IT technologies with a desire to deliver a high-quality service to external customers. You will have previous experience of working in a similar role with. suitable personal skills to build relationships with colleagues and clients. highly effective communication skills and phone manner the ability to handle challenging customer situations and work under pressure. the ability to prioritise workload and multitask. the ability to work in a proactive, methodical manner whilst having attention to detail. strong problemsolving skills Main Responsibilities Provide IT Troubleshooting via telephone and remote support software. 3rd line escalation from 1st and 2nd line support engineers To provide some onsite solution implementation To diagnose faults with technical systems and take appropriate action. To help create new knowledge base articles to share information for reuse throughout the team and customer base. Provide a high level and effective service to the company IT and its customers. Working with Senior Management team to provide top level IT expertise. Technical Skills Required Knowledge of virtualisation technologies (Hyper-V/VMWare). Also, Server, Storage and Networking would be preferred. Ability to produce clear and concise documentation. Microsoft Windows Server technology design and implementation Good knowledge of Active Directory design and implementation Good knowledge of cloud technologies (Exchange online, SharePoint, Intune) Understanding of security solutions such as implementation of Nextgen Firewalls Please apply with your CV in the first instance. Wright Staff are acting as an employment business in relation to this vacancy.
Our market-leading client in Guildford seeks an IT Support Engineer to join their growing team. The company has a modern and stunning office on the outskirts of Guildford. In this IT Support Engineer role, you will be located at my client's office, and there will also be travel to customers sites (usually, within an hour of Guildford). So, it is essential for the successful candidate to have their own vehicle. The company offers great benefits, genuine progression opportunities and many options for you to learn new technologies. What will the IT Support Engineer be doing day-to-day? In this role you will provide onsite ICT support to independent schools and education clients. You will typically visit one school each day, developing close relationships with each, becoming their trusted and valued IT service engineer. We are looking for an experienced and enthusiastic problem solver, with a broad range of technical competence and motivation to learn new skills. Overview of the role: Visit clients and perform technical maintenance and support tasks Ensure support requests and tickets are responded to and resolved in a timely and friendly manner Provide technical help to all levels of user, including senior leadership, teaching and admin staff, plus pupils in some cases Escalate to 3rd line support and 3rd party service organisations as and when required Keep clients up to date on service issues As a field based role it is essential that you have a full UK driving licence and your own vehicle Maintain and further develop technical skills Personal Attributes: You will be a technology enthusiast who is good with people and enjoy solving problems. You will be able to work both under direction and on your own initiative, prioritising jobs as required. You will be an approachable and supportive team player, providing technical guidance and help as required. You will be keen to learn and gain experience with new technologies and their use in an education environment. This role requires regular working at client sites. You will need your own transport and a willingness to travel. IT Support Engineer - Qualifications & Experience: A minimum of two years' experience in a field based client facing technical support role Technical skills and experience with: Microsoft Office applications Microsoft 365 administration Windows Server administration experience, including Active Directory Network and Wi-Fi troubleshooting Printing troubleshooting Checking and maintaining data and systems backups Firewall and web-filter administration
Apr 18, 2024
Full time
Our market-leading client in Guildford seeks an IT Support Engineer to join their growing team. The company has a modern and stunning office on the outskirts of Guildford. In this IT Support Engineer role, you will be located at my client's office, and there will also be travel to customers sites (usually, within an hour of Guildford). So, it is essential for the successful candidate to have their own vehicle. The company offers great benefits, genuine progression opportunities and many options for you to learn new technologies. What will the IT Support Engineer be doing day-to-day? In this role you will provide onsite ICT support to independent schools and education clients. You will typically visit one school each day, developing close relationships with each, becoming their trusted and valued IT service engineer. We are looking for an experienced and enthusiastic problem solver, with a broad range of technical competence and motivation to learn new skills. Overview of the role: Visit clients and perform technical maintenance and support tasks Ensure support requests and tickets are responded to and resolved in a timely and friendly manner Provide technical help to all levels of user, including senior leadership, teaching and admin staff, plus pupils in some cases Escalate to 3rd line support and 3rd party service organisations as and when required Keep clients up to date on service issues As a field based role it is essential that you have a full UK driving licence and your own vehicle Maintain and further develop technical skills Personal Attributes: You will be a technology enthusiast who is good with people and enjoy solving problems. You will be able to work both under direction and on your own initiative, prioritising jobs as required. You will be an approachable and supportive team player, providing technical guidance and help as required. You will be keen to learn and gain experience with new technologies and their use in an education environment. This role requires regular working at client sites. You will need your own transport and a willingness to travel. IT Support Engineer - Qualifications & Experience: A minimum of two years' experience in a field based client facing technical support role Technical skills and experience with: Microsoft Office applications Microsoft 365 administration Windows Server administration experience, including Active Directory Network and Wi-Fi troubleshooting Printing troubleshooting Checking and maintaining data and systems backups Firewall and web-filter administration
Data Centre, Server Installs, Cisco Networking, Cisco Firewalls, SAN, WAN, LAN, Windows, Hyper V, VMWare, Cloud We have a great new permanent opportunity for a good old school infrastructure engineer to join our client. You will likely have 5 years+ in IT Infrastructure engineering and experience around 3rd / 4th Line support Server builds and Installs Data Centre Environments Cisco Networking (Routers, WANs) Firewalls (ideally Cisco) Windows environments generally SAN's Hyper-V / VMWare Experience around Linux environments useful, and there is scope to learn Cloud Technologies too. To work in our clients centre of excellence, you will receive an excellent starting salary and potential. If you are interested in a new challenge then please do contact Karen at Jump IT in the first instance!
Apr 18, 2024
Full time
Data Centre, Server Installs, Cisco Networking, Cisco Firewalls, SAN, WAN, LAN, Windows, Hyper V, VMWare, Cloud We have a great new permanent opportunity for a good old school infrastructure engineer to join our client. You will likely have 5 years+ in IT Infrastructure engineering and experience around 3rd / 4th Line support Server builds and Installs Data Centre Environments Cisco Networking (Routers, WANs) Firewalls (ideally Cisco) Windows environments generally SAN's Hyper-V / VMWare Experience around Linux environments useful, and there is scope to learn Cloud Technologies too. To work in our clients centre of excellence, you will receive an excellent starting salary and potential. If you are interested in a new challenge then please do contact Karen at Jump IT in the first instance!
Data Centre, Server Installs, Cisco Networking, Cisco Firewalls, SAN, WAN, LAN, Windows, Hyper V, VMWare, Cloud We have a great new permanent opportunity for a good old school infrastructure engineer to join our client. You will likely have 5 years+ in IT Infrastructure engineering and experience around 3rd / 4th Line support Server builds and Installs Data Centre Environments Cisco Networking (Routers, WANs) Firewalls (ideally Cisco) Windows environments generally SAN's Hyper-V / VMWare Experience around Linux environments useful, and there is scope to learn Cloud Technologies too. To work in our clients centre of excellence, you will receive an excellent starting salary and potential. If you are interested in a new challenge then please do contact Karen at Jump IT in the first instance!
Apr 18, 2024
Full time
Data Centre, Server Installs, Cisco Networking, Cisco Firewalls, SAN, WAN, LAN, Windows, Hyper V, VMWare, Cloud We have a great new permanent opportunity for a good old school infrastructure engineer to join our client. You will likely have 5 years+ in IT Infrastructure engineering and experience around 3rd / 4th Line support Server builds and Installs Data Centre Environments Cisco Networking (Routers, WANs) Firewalls (ideally Cisco) Windows environments generally SAN's Hyper-V / VMWare Experience around Linux environments useful, and there is scope to learn Cloud Technologies too. To work in our clients centre of excellence, you will receive an excellent starting salary and potential. If you are interested in a new challenge then please do contact Karen at Jump IT in the first instance!
Role: 2nd Line Engineer Location: Coventry Salary: 35,000 Interviewing Immediately! I'm sure every job advert you read is a "great opportunity" with a "leading company". I will spare you the paragraphs of jargon and cut straight to the point in a few bullet points below: Small, friendly and close-knit IT Team (sub 20 heads), split over Support & Projects Organic approach to learning and development Build strong and lasting relationships users and senior management to become the go to Infrastructure employee Large focus on project work, currently in Cloud implementation / firewall management / Infrastructure Security / Large office move Opportunity to grow as leader Sound good? See the tech stack below: Windows OS/desktop Windows Server Azure & Cloud - Including AZ104 Certification Hyper-V Firewalls Cisco Networks Office 365 / Hybrid migrations Active Directory Does this role and technical requirements fit with your experience and aspirations? - Hit apply to find out more. You can also send your CV directly to my email ( Thomas com ) If you feel this role is a little senior for your experience, hit apply anyway - these guys are looking for a 2nd - 3rd liner to join the team too! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 18, 2024
Full time
Role: 2nd Line Engineer Location: Coventry Salary: 35,000 Interviewing Immediately! I'm sure every job advert you read is a "great opportunity" with a "leading company". I will spare you the paragraphs of jargon and cut straight to the point in a few bullet points below: Small, friendly and close-knit IT Team (sub 20 heads), split over Support & Projects Organic approach to learning and development Build strong and lasting relationships users and senior management to become the go to Infrastructure employee Large focus on project work, currently in Cloud implementation / firewall management / Infrastructure Security / Large office move Opportunity to grow as leader Sound good? See the tech stack below: Windows OS/desktop Windows Server Azure & Cloud - Including AZ104 Certification Hyper-V Firewalls Cisco Networks Office 365 / Hybrid migrations Active Directory Does this role and technical requirements fit with your experience and aspirations? - Hit apply to find out more. You can also send your CV directly to my email ( Thomas com ) If you feel this role is a little senior for your experience, hit apply anyway - these guys are looking for a 2nd - 3rd liner to join the team too! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Are you an IT Project Manager looking for a career move? Are you looking to work for a local industry leader who is a rapidly expanding MSP? Are you a 2nd or 3rd line It Support Engineer looking for the next stage of your career? If so we could have an excellent opportunity available for you. Our client is an MSP based in the centre of Cheltenham who are looking to expand their team and need an experienced IT guru to join their team. This is a really exciting time to join them as they move into their next phase. As their IT Project Manager you will be responsible for managing and executing IT infrastructure projects working closely with project managers and technical teams overseeing and ensuring successful project delivery and customer satisfaction. Hours of work for this IT Project Manager role are 37.5 per week with a salary on offer of £40- £50k DOE. In addition, you will get access to a good benefits package including: 25 days holiday + bank holidays. Private medical insurance. Pension scheme. Access to company pool car for client visits. Free onsite parking. The roles and responsibilities of this IT Project Manager role are: Implementing technical specifications. Gathering client requirements for IT infrastructure projects through designing, configuring and implementing network, server, storage, and security solutions. Creating quotes for clients for various projects liaising with account managers to facilitate project sign off. Configure and optimise IT infrastructure components such as routers, switches, firewalls, servers, and storage devices to meet project requirements and industry standards whilst also installing and configuring operating systems, applications, and software updates. Work with clients and internal teams to develop improvement plans and roadmaps for IT infrastructure, based on their business objectives and requirements. Manage projects working closely with internal and external stakeholders ensuring a timely delivery of IT projects providing technical expertise, resource planning, and status updates to project managers and clients. On occasion, provide level 3 technical support to clients both remotely and onsite. The ideal IT Project Manager will be able to display the following qualities: Strong technical knowledge and experience in IT infrastructure components such as networking, servers, storage, virtualization and security firewalls. Proven experience in managing IT infrastructure projects. Ability to assess and analyse existing IT infrastructure identifying areas for improvement and plans to enhance performance, security and reliability. Certifications such as MCSE, CCNP or VCP are desirable but not essential. Excellent communication skills via phone and email. If this opportunity sounds like one you'd be interested in, please don't hesitate to get in touch or click the apply button as we are able to book immediate interviews with our client.
Apr 18, 2024
Full time
Are you an IT Project Manager looking for a career move? Are you looking to work for a local industry leader who is a rapidly expanding MSP? Are you a 2nd or 3rd line It Support Engineer looking for the next stage of your career? If so we could have an excellent opportunity available for you. Our client is an MSP based in the centre of Cheltenham who are looking to expand their team and need an experienced IT guru to join their team. This is a really exciting time to join them as they move into their next phase. As their IT Project Manager you will be responsible for managing and executing IT infrastructure projects working closely with project managers and technical teams overseeing and ensuring successful project delivery and customer satisfaction. Hours of work for this IT Project Manager role are 37.5 per week with a salary on offer of £40- £50k DOE. In addition, you will get access to a good benefits package including: 25 days holiday + bank holidays. Private medical insurance. Pension scheme. Access to company pool car for client visits. Free onsite parking. The roles and responsibilities of this IT Project Manager role are: Implementing technical specifications. Gathering client requirements for IT infrastructure projects through designing, configuring and implementing network, server, storage, and security solutions. Creating quotes for clients for various projects liaising with account managers to facilitate project sign off. Configure and optimise IT infrastructure components such as routers, switches, firewalls, servers, and storage devices to meet project requirements and industry standards whilst also installing and configuring operating systems, applications, and software updates. Work with clients and internal teams to develop improvement plans and roadmaps for IT infrastructure, based on their business objectives and requirements. Manage projects working closely with internal and external stakeholders ensuring a timely delivery of IT projects providing technical expertise, resource planning, and status updates to project managers and clients. On occasion, provide level 3 technical support to clients both remotely and onsite. The ideal IT Project Manager will be able to display the following qualities: Strong technical knowledge and experience in IT infrastructure components such as networking, servers, storage, virtualization and security firewalls. Proven experience in managing IT infrastructure projects. Ability to assess and analyse existing IT infrastructure identifying areas for improvement and plans to enhance performance, security and reliability. Certifications such as MCSE, CCNP or VCP are desirable but not essential. Excellent communication skills via phone and email. If this opportunity sounds like one you'd be interested in, please don't hesitate to get in touch or click the apply button as we are able to book immediate interviews with our client.
We are looking to recruit an experienced 2nd / 3rd line support engineer who enjoys working in an environment in which they will have a broad responsibility and will have the opportunity to improve process and recommend technology improvements. The role will be a combination of BAU Support and project work. To be a success in this role will have a broad technical skill base and be able to provide 2nd and 3rd line support in an SME environment. You will have a good knowledge of Windows / Azure, Active Directory, Exchange and M365. A working knowledge of networking with the ability to troubleshoot Switches, Routers and Firewalls would be an advantage. The key to this role is being a good problem solver who is passionate about delivering an excellent service. This is an opportunity to join an organisation who have a track record of investing in the development of their people. It is an opportunity where you will make a real difference. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
Apr 18, 2024
Full time
We are looking to recruit an experienced 2nd / 3rd line support engineer who enjoys working in an environment in which they will have a broad responsibility and will have the opportunity to improve process and recommend technology improvements. The role will be a combination of BAU Support and project work. To be a success in this role will have a broad technical skill base and be able to provide 2nd and 3rd line support in an SME environment. You will have a good knowledge of Windows / Azure, Active Directory, Exchange and M365. A working knowledge of networking with the ability to troubleshoot Switches, Routers and Firewalls would be an advantage. The key to this role is being a good problem solver who is passionate about delivering an excellent service. This is an opportunity to join an organisation who have a track record of investing in the development of their people. It is an opportunity where you will make a real difference. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
3rd Line Support Engineer Location: St Albans (Hybrid) Salary: 50,000 - 65,000 per annum Are you a IT Professional with 3rd line support experience looking for an exciting new role? About the company Our client is a Managed Service Provider firm based in St Albans. Position Overview The role will encompass both technical support and technical project delivery for clients nationwide. In addition, you will be responsible for managing the company's internal infrastructure and applications. Responsibilities Manage client projects, ensuring adherence to scope, timelines, and budget. Act as Helpdesk escalation point, ensuring timely resolution of escalated tickets. Conduct Technical Pre-sales, offering tailored solutions to clients. Support internal systems for optimal business operation. Guide clients through smooth onboarding/offboarding processes. Coordinate with clients, internal teams, and third parties for project delivery. Provide technical consultancy to address client challenges. Conduct site surveys and maintain relevant documentation. Collaborate with Head of Operations on innovation and improvement initiatives. Candidate Requirements Essential Skills and personal qualities Proficient in Microsoft Endpoint Manager/Intune for device and policy management, Azure including Azure AD and virtual machines. Skilled in deploying and supporting Microsoft 365 products like SharePoint, OneDrive, and Teams, and managing/troubleshooting Windows Server (Apply online only). Knowledgeable about LAN/WAN, Routing, Switching, Cisco, Meraki, firewalls, VLANs, VPNs, and network segmentation, as well as virtualization technologies like VMware and Hyper-V. Experienced in backup and recovery concepts, including configuration and restoration, and proficient with cloud technologies and security concepts. Skilled in working within technical project teams, holds Microsoft Certifications: MS-100, MS-101, MS-500, AZ-104, AZ-140, MD-100, MD-101, and CCNA certification or equivalent experience. Apply now to Just IT and we will review your application. If you are suitable for the role, we will be in contact to discuss this opportunity.
Apr 18, 2024
Full time
3rd Line Support Engineer Location: St Albans (Hybrid) Salary: 50,000 - 65,000 per annum Are you a IT Professional with 3rd line support experience looking for an exciting new role? About the company Our client is a Managed Service Provider firm based in St Albans. Position Overview The role will encompass both technical support and technical project delivery for clients nationwide. In addition, you will be responsible for managing the company's internal infrastructure and applications. Responsibilities Manage client projects, ensuring adherence to scope, timelines, and budget. Act as Helpdesk escalation point, ensuring timely resolution of escalated tickets. Conduct Technical Pre-sales, offering tailored solutions to clients. Support internal systems for optimal business operation. Guide clients through smooth onboarding/offboarding processes. Coordinate with clients, internal teams, and third parties for project delivery. Provide technical consultancy to address client challenges. Conduct site surveys and maintain relevant documentation. Collaborate with Head of Operations on innovation and improvement initiatives. Candidate Requirements Essential Skills and personal qualities Proficient in Microsoft Endpoint Manager/Intune for device and policy management, Azure including Azure AD and virtual machines. Skilled in deploying and supporting Microsoft 365 products like SharePoint, OneDrive, and Teams, and managing/troubleshooting Windows Server (Apply online only). Knowledgeable about LAN/WAN, Routing, Switching, Cisco, Meraki, firewalls, VLANs, VPNs, and network segmentation, as well as virtualization technologies like VMware and Hyper-V. Experienced in backup and recovery concepts, including configuration and restoration, and proficient with cloud technologies and security concepts. Skilled in working within technical project teams, holds Microsoft Certifications: MS-100, MS-101, MS-500, AZ-104, AZ-140, MD-100, MD-101, and CCNA certification or equivalent experience. Apply now to Just IT and we will review your application. If you are suitable for the role, we will be in contact to discuss this opportunity.
3rd Line Infrastructure Engineer - Gloucester An exciting opportunity for an experienced 3rd Line Infrastructure Engineer to join a fast-growing client of mine who are based in the Gloucester area. The 3rd Line Infrastructure Engineer will be joining an established team and the role comes about due to company growth. This is a client facing and project focussed role with some travel expected to client sites across the UK. In order to be considered for this 3rd Line Infrastructure Engineer position most of the following skills and experiences are required: Proven experience in a 3rd line infrastructure role Windows Server 2016 / 2019 / 2022 Microsoft 365 - Teams, SharePoint, Exchange Online, Intune Networking - LAN, WAN, Firewalls, Switching, Cisco Windows 10/11 ITIL Azure and AWS Understanding of Information Security best practices MS Exchange Server 2016 / 2019 Virtualisation - VMware / Hyper-V. Experience of project delivery, gathering project requirements etc. Cyber Essentials Previous MSP experience Excellent benefits, training and career progression are offered with this role. This is a hybrid role involving a couple of days in the office a week, as a result the client is looking for candidates who live within 20-25 miles of Gloucester. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Apr 18, 2024
Full time
3rd Line Infrastructure Engineer - Gloucester An exciting opportunity for an experienced 3rd Line Infrastructure Engineer to join a fast-growing client of mine who are based in the Gloucester area. The 3rd Line Infrastructure Engineer will be joining an established team and the role comes about due to company growth. This is a client facing and project focussed role with some travel expected to client sites across the UK. In order to be considered for this 3rd Line Infrastructure Engineer position most of the following skills and experiences are required: Proven experience in a 3rd line infrastructure role Windows Server 2016 / 2019 / 2022 Microsoft 365 - Teams, SharePoint, Exchange Online, Intune Networking - LAN, WAN, Firewalls, Switching, Cisco Windows 10/11 ITIL Azure and AWS Understanding of Information Security best practices MS Exchange Server 2016 / 2019 Virtualisation - VMware / Hyper-V. Experience of project delivery, gathering project requirements etc. Cyber Essentials Previous MSP experience Excellent benefits, training and career progression are offered with this role. This is a hybrid role involving a couple of days in the office a week, as a result the client is looking for candidates who live within 20-25 miles of Gloucester. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
In Technology Group Limited
Gateshead, Tyne And Wear
3rd Line IT Support Technician Gateshead (Newcastle) £30,000 - £45,000 Are you an experienced IT professional looking for a challenging role in a dynamic environment? Join our client, a leading Managed Service Provider, as a 3rd-line IT Support Engineer in the vibrant city of Newcastle. As a 3rd Line IT Support Engineer, you will play a crucial role in ensuring the seamless operation of their clients' IT environments. You will be responsible for providing advanced technical support, and troubleshooting complex issues. Day-to-Day: Act as a senior point of contact for escalated technical issues from 1st and 2nd line support. Diagnose and resolve complex hardware, software, and networking issues. Provide expert-level support for Windows Server, Active Directory, and other enterprise-level technologies. Collaborate with clients to understand their business needs and recommend strategic IT solutions. Contribute to the planning and execution of IT projects, including migrations and upgrades. Tech Stack: Proven experience in a 3rd line IT support role within an MSP environment. In-depth knowledge of Windows Server, Active Directory, and virtualization technologies (VMware/Hyper-V). Strong networking skills, including experience with routers, switches, and firewalls. Relevant IT certifications (e.g., MCSE, VMware Certified Professional) are advantageous. Excellent communication and problem-solving skills. Benefits: Opportunities for professional development and certifications. A supportive and inclusive work environment. Exposure to a diverse range of IT projects. A total of 31 days paid annual leave. If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on 0191. 249. 3639 com. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 18, 2024
Full time
3rd Line IT Support Technician Gateshead (Newcastle) £30,000 - £45,000 Are you an experienced IT professional looking for a challenging role in a dynamic environment? Join our client, a leading Managed Service Provider, as a 3rd-line IT Support Engineer in the vibrant city of Newcastle. As a 3rd Line IT Support Engineer, you will play a crucial role in ensuring the seamless operation of their clients' IT environments. You will be responsible for providing advanced technical support, and troubleshooting complex issues. Day-to-Day: Act as a senior point of contact for escalated technical issues from 1st and 2nd line support. Diagnose and resolve complex hardware, software, and networking issues. Provide expert-level support for Windows Server, Active Directory, and other enterprise-level technologies. Collaborate with clients to understand their business needs and recommend strategic IT solutions. Contribute to the planning and execution of IT projects, including migrations and upgrades. Tech Stack: Proven experience in a 3rd line IT support role within an MSP environment. In-depth knowledge of Windows Server, Active Directory, and virtualization technologies (VMware/Hyper-V). Strong networking skills, including experience with routers, switches, and firewalls. Relevant IT certifications (e.g., MCSE, VMware Certified Professional) are advantageous. Excellent communication and problem-solving skills. Benefits: Opportunities for professional development and certifications. A supportive and inclusive work environment. Exposure to a diverse range of IT projects. A total of 31 days paid annual leave. If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on 0191. 249. 3639 com. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
2nd Line Support Engineer Salisbury OR Southampton 30,000 - 40,000 Office365 Intune Sharepoint Security Third Line 2nd Line Second Line 3rd Line Exchange I'm recruiting for a Support Engineer to join one of my top clients who's IT team has grown 30% in the last year. As they continuously growing, they need to add another skilled 2nd/3rd line engineer to the team! Looking for someone with in-depth knowledge of Office365 environments through support and deployment including administration, licensing, security, sharepoint and intune. Bonus is you have experience with networking/firewalls too! To be eligible for this position you will need to have a full UK drivers license. They're looking for someone to join them onsite in either Salisbury or Southampton. Offering up to 40k + 22 days annual leave + company pension + training and development and more! Click APPLY to find out more! Support Engineer Salisbury OR Southampton 30,000 - 40,000 Office365 Intune Sharepoint Security Third Line 2nd Line Second Line 3rd Line Exchange
Apr 18, 2024
Full time
2nd Line Support Engineer Salisbury OR Southampton 30,000 - 40,000 Office365 Intune Sharepoint Security Third Line 2nd Line Second Line 3rd Line Exchange I'm recruiting for a Support Engineer to join one of my top clients who's IT team has grown 30% in the last year. As they continuously growing, they need to add another skilled 2nd/3rd line engineer to the team! Looking for someone with in-depth knowledge of Office365 environments through support and deployment including administration, licensing, security, sharepoint and intune. Bonus is you have experience with networking/firewalls too! To be eligible for this position you will need to have a full UK drivers license. They're looking for someone to join them onsite in either Salisbury or Southampton. Offering up to 40k + 22 days annual leave + company pension + training and development and more! Click APPLY to find out more! Support Engineer Salisbury OR Southampton 30,000 - 40,000 Office365 Intune Sharepoint Security Third Line 2nd Line Second Line 3rd Line Exchange
2nd Line Support Engineer Salisbury OR Southampton 30,000 - 40,000 Office365 Intune Sharepoint Security Third Line 2nd Line Second Line 3rd Line Exchange I'm recruiting for a Support Engineer to join one of my top clients who's IT team has grown 30% in the last year. As they continuously growing, they need to add another skilled 2nd/3rd line engineer to the team! Looking for someone with in-depth knowledge of Office365 environments through support and deployment including administration, licensing, security, sharepoint and intune. Bonus is you have experience with networking/firewalls too! To be eligible for this position you will need to have a full UK drivers license. They're looking for someone to join them onsite in either Salisbury or Southampton. Offering up to 40k + 22 days annual leave + company pension + training and development and more! Click APPLY to find out more! Support Engineer Salisbury OR Southampton 30,000 - 40,000 Office365 Intune Sharepoint Security Third Line 2nd Line Second Line 3rd Line Exchange
Apr 18, 2024
Full time
2nd Line Support Engineer Salisbury OR Southampton 30,000 - 40,000 Office365 Intune Sharepoint Security Third Line 2nd Line Second Line 3rd Line Exchange I'm recruiting for a Support Engineer to join one of my top clients who's IT team has grown 30% in the last year. As they continuously growing, they need to add another skilled 2nd/3rd line engineer to the team! Looking for someone with in-depth knowledge of Office365 environments through support and deployment including administration, licensing, security, sharepoint and intune. Bonus is you have experience with networking/firewalls too! To be eligible for this position you will need to have a full UK drivers license. They're looking for someone to join them onsite in either Salisbury or Southampton. Offering up to 40k + 22 days annual leave + company pension + training and development and more! Click APPLY to find out more! Support Engineer Salisbury OR Southampton 30,000 - 40,000 Office365 Intune Sharepoint Security Third Line 2nd Line Second Line 3rd Line Exchange
Infrastructure Support Engineer- 2nd/3rd Line support, Network, Azure My client are looking for an Infrastructure Engineer to join a rapidly growing Support team. You will be working heavily with the IT Director and Infrastructure Manager on these projects whilst assisting with the day to day running of the support across the business. You will work alongside the 1st-3rd line support engineers and be the point of escalation for any issues users are suffering across the business. You will be supporting over 300 users on site and will be required to work onsite 3 days a week and 2 remotely. Key Skills Azure Infrastructure and AD DNS/Switching and Firewalls SDWAN technologies and WAN O365 Intune/SharePoint MS Power Shell IaaS/Paas/SaaS/IaaC System Monitoring Database Support and Power platform
Apr 18, 2024
Full time
Infrastructure Support Engineer- 2nd/3rd Line support, Network, Azure My client are looking for an Infrastructure Engineer to join a rapidly growing Support team. You will be working heavily with the IT Director and Infrastructure Manager on these projects whilst assisting with the day to day running of the support across the business. You will work alongside the 1st-3rd line support engineers and be the point of escalation for any issues users are suffering across the business. You will be supporting over 300 users on site and will be required to work onsite 3 days a week and 2 remotely. Key Skills Azure Infrastructure and AD DNS/Switching and Firewalls SDWAN technologies and WAN O365 Intune/SharePoint MS Power Shell IaaS/Paas/SaaS/IaaC System Monitoring Database Support and Power platform
What if you could work with remarkable people on extraordinary things? What if the end result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions. It takes a special sort of person to work at AWE. What if that person was you? What if you could work with remarkable people on extraordinary things? What if the result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counterterrorism and nuclear threat reduction solutions. It takes a special sort of person to work at AWE. What if that person was you? AWE are seeking an experienced, innovative and dedicated Network Engineer to support and maintain AWE s Firewall and Network Systems. Each day offers a new challenge and learning opportunity. Location - Reading area Salary - from £35,840 subject to skills and experience AWE (one of the best 25 big companies to work for in the UK) offers an attractive array of benefits which include: Market leading contributory pension scheme Generous holiday entitlement (270 hours a year including bank holidays, plus every other Friday off) Flexible working hours Salary sacrifice scheme Relocation package available (terms and conditions apply) The Role: Reporting to the IT Manager, the successful Network Engineer will be responsible for the installation and maintenance of routers, switches and firewalls and the day to day running of multiple networks. The key tasks will include: Design, configure and implementation of network solutions. Use of network management tools to investigate, diagnose and resolve network problems within service level agreement tolerances. Ensure all network equipment is fit for purpose, configurations are up to date and running the latest stable firmware. Understanding project technical requirements and producing low level designs, including network diagrams and configuration build documentation. Fulfilment of service requests and resolving incidents. Mentoring of less experienced members of the team. Support of project work and remote sites will be required. Liaise with 3rd party Vendors to resolve issues. The Candidate: To be considered for this position, we are looking for candidates who have the following skills, qualifications and experience: Required Skills, Qualifications and Experience • Previous proven engineering experience within a networking environment. • Good knowledge of networking protocols, especially OSPF • Working to high personal standards in environment, safety, health, security and quality and be a great team player. • Good communicator (Written and oral) with sound facilitation skills that can be related to colleagues of all levels including contractors. • Ability to operate under pressure, meet tight deadlines and influence decisions. • Good technical investigation and problem-solving skills. • Ability to produce clear and concise written operating procedures and documentation. • Maintain technical skills to support latest network hardware/software. • Strong ability to think creatively and seek continuous improvement. Desired Skills, Qualifications and Experience • Experience with Juniper equipment (particularly EX, SRX and QFX platforms) • Experience with Extreme Network equipment. • Experience with NAC (Network Access Control) solutions/802.1X. • Data Centre experience. Other requirements: Willingness to work flexibly and to occasionally work evenings and weekends where exceptional circumstances require it with overtime allowance. Due to the nature of this role you will be working from our Aldermaston site full-time On call roster duties will be required with additional allowance. Occasional travel to remote sites will be required therefore driving licence is essential. All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role. Please note that you must be a British Citizen to apply for a role with us. Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide us will be used to encourage and support you through the application process and will be held only for this purpose in accordance with GDPR.
Apr 18, 2024
Full time
What if you could work with remarkable people on extraordinary things? What if the end result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions. It takes a special sort of person to work at AWE. What if that person was you? What if you could work with remarkable people on extraordinary things? What if the result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counterterrorism and nuclear threat reduction solutions. It takes a special sort of person to work at AWE. What if that person was you? AWE are seeking an experienced, innovative and dedicated Network Engineer to support and maintain AWE s Firewall and Network Systems. Each day offers a new challenge and learning opportunity. Location - Reading area Salary - from £35,840 subject to skills and experience AWE (one of the best 25 big companies to work for in the UK) offers an attractive array of benefits which include: Market leading contributory pension scheme Generous holiday entitlement (270 hours a year including bank holidays, plus every other Friday off) Flexible working hours Salary sacrifice scheme Relocation package available (terms and conditions apply) The Role: Reporting to the IT Manager, the successful Network Engineer will be responsible for the installation and maintenance of routers, switches and firewalls and the day to day running of multiple networks. The key tasks will include: Design, configure and implementation of network solutions. Use of network management tools to investigate, diagnose and resolve network problems within service level agreement tolerances. Ensure all network equipment is fit for purpose, configurations are up to date and running the latest stable firmware. Understanding project technical requirements and producing low level designs, including network diagrams and configuration build documentation. Fulfilment of service requests and resolving incidents. Mentoring of less experienced members of the team. Support of project work and remote sites will be required. Liaise with 3rd party Vendors to resolve issues. The Candidate: To be considered for this position, we are looking for candidates who have the following skills, qualifications and experience: Required Skills, Qualifications and Experience • Previous proven engineering experience within a networking environment. • Good knowledge of networking protocols, especially OSPF • Working to high personal standards in environment, safety, health, security and quality and be a great team player. • Good communicator (Written and oral) with sound facilitation skills that can be related to colleagues of all levels including contractors. • Ability to operate under pressure, meet tight deadlines and influence decisions. • Good technical investigation and problem-solving skills. • Ability to produce clear and concise written operating procedures and documentation. • Maintain technical skills to support latest network hardware/software. • Strong ability to think creatively and seek continuous improvement. Desired Skills, Qualifications and Experience • Experience with Juniper equipment (particularly EX, SRX and QFX platforms) • Experience with Extreme Network equipment. • Experience with NAC (Network Access Control) solutions/802.1X. • Data Centre experience. Other requirements: Willingness to work flexibly and to occasionally work evenings and weekends where exceptional circumstances require it with overtime allowance. Due to the nature of this role you will be working from our Aldermaston site full-time On call roster duties will be required with additional allowance. Occasional travel to remote sites will be required therefore driving licence is essential. All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role. Please note that you must be a British Citizen to apply for a role with us. Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide us will be used to encourage and support you through the application process and will be held only for this purpose in accordance with GDPR.
3rd Line Service Desk Engineer IT Managed Services Remote To £50,000 + Excellent Benefits My client is a successful IT Managed Service Provider experiencing rapid growth. They are currently looking to recruit an experienced 3rd Line Service Desk Engineer looking for a long-term career opportunity. Responsible for handling 3rd line technical escalations and for driving best practice within the team, including internal systems, projects work & development of SOP's, documentation etc in collaboration with the SMT, this is not the usual run of the mill role, offering a genuinely varied, interesting challenge. Experience Required: A "customer first" mentality and a genuine passion for IT. Solid experience in 3rd line IT support with a focus on complex technical escalations. Current experience working in an MSP environment. Extensive knowledge of M365 (inc AVD), AD, Windows Server, Networking (LAN, V-LAN, WAN, DHCP, Switch/Router config etc), Virtualisation (Hyper-V etc) and backup (Veeam inc CloudConnect), Firewall (SonicWall), Cloud (Azure inc. InTune, Autopilot, Sharepoint) etc. What 's on offer: Pension Scheme (additional employer contribution) 25 days holiday + your Birthday off Remote Working Death in Service benefit. Free parking Funded training & accreditations Great culture including regular social events. If you would be interested in hearing more about this role then please apply ASAP!
Apr 18, 2024
Full time
3rd Line Service Desk Engineer IT Managed Services Remote To £50,000 + Excellent Benefits My client is a successful IT Managed Service Provider experiencing rapid growth. They are currently looking to recruit an experienced 3rd Line Service Desk Engineer looking for a long-term career opportunity. Responsible for handling 3rd line technical escalations and for driving best practice within the team, including internal systems, projects work & development of SOP's, documentation etc in collaboration with the SMT, this is not the usual run of the mill role, offering a genuinely varied, interesting challenge. Experience Required: A "customer first" mentality and a genuine passion for IT. Solid experience in 3rd line IT support with a focus on complex technical escalations. Current experience working in an MSP environment. Extensive knowledge of M365 (inc AVD), AD, Windows Server, Networking (LAN, V-LAN, WAN, DHCP, Switch/Router config etc), Virtualisation (Hyper-V etc) and backup (Veeam inc CloudConnect), Firewall (SonicWall), Cloud (Azure inc. InTune, Autopilot, Sharepoint) etc. What 's on offer: Pension Scheme (additional employer contribution) 25 days holiday + your Birthday off Remote Working Death in Service benefit. Free parking Funded training & accreditations Great culture including regular social events. If you would be interested in hearing more about this role then please apply ASAP!
Are you a Senior IT Support Engineer or Infrastructure Engineer looking for your next exciting role? You will be joining a highly talented IT Support team of 8 individuals, who ensure that our IT estate is working at an optimal level at all times. You will provide hands on IT Support across Hardware, Software, Networks and cyber security, as well as leading the internal IT Support team. If you like what you see and are keen to join a friendly team within a thriving family-owned business please read on! Role: Senior IT Support Engineer aka Senior IT Support Engineer, Infrastructure Engineer, 3rd Line Support, 2nd Line Support Location: Skegness - Onsite Mon-Fri (8am-4:30pm) with potential flexibility to work from home once you have your feet under the table. Salary: £32k-£37k base salary plus bonus and benefits Benefits: Generous bonus, 30 days annual leave, 5% company pension contribution, EAP, Family fun days and much more What you will bring to the table: Previous experience in an IT Support Engineer, Infrastructure Engineer role supporting hardware, Software and networks. A strong knowledge of Cyber Security including FortiGate firewalls etc. Experience with technologies such as Windows server, AD, VMware virtualization, Microsoft 365, Veeam server backup and restore Any experience of HP Nimble storage administration would be beneficial You will be leading the internal IT Support team, therefore if you have any experience in this area that would be great, but it is not essential as we are keen for people to learn in the role. Any experience in a manufacturing environment would be great. Microsoft certifications would be great, but again not essential. Please send over your CV for immediate consideration.
Apr 18, 2024
Full time
Are you a Senior IT Support Engineer or Infrastructure Engineer looking for your next exciting role? You will be joining a highly talented IT Support team of 8 individuals, who ensure that our IT estate is working at an optimal level at all times. You will provide hands on IT Support across Hardware, Software, Networks and cyber security, as well as leading the internal IT Support team. If you like what you see and are keen to join a friendly team within a thriving family-owned business please read on! Role: Senior IT Support Engineer aka Senior IT Support Engineer, Infrastructure Engineer, 3rd Line Support, 2nd Line Support Location: Skegness - Onsite Mon-Fri (8am-4:30pm) with potential flexibility to work from home once you have your feet under the table. Salary: £32k-£37k base salary plus bonus and benefits Benefits: Generous bonus, 30 days annual leave, 5% company pension contribution, EAP, Family fun days and much more What you will bring to the table: Previous experience in an IT Support Engineer, Infrastructure Engineer role supporting hardware, Software and networks. A strong knowledge of Cyber Security including FortiGate firewalls etc. Experience with technologies such as Windows server, AD, VMware virtualization, Microsoft 365, Veeam server backup and restore Any experience of HP Nimble storage administration would be beneficial You will be leading the internal IT Support team, therefore if you have any experience in this area that would be great, but it is not essential as we are keen for people to learn in the role. Any experience in a manufacturing environment would be great. Microsoft certifications would be great, but again not essential. Please send over your CV for immediate consideration.
3rd Line Support Engineer - County Durham - £30-38K The Role: 3rd Line Support Engineer for MSP Join a continually to expanding UK based MSP with the ambition to be the very best in the UK. We are currently seeking a skilled 3rd Line Support Engineer with a solid experience in all aspects of tech support. The support engineer will be responsible for investigating a wide range of issues in the Education and SMB sectors. This is a hands-on tech role with opportunity to explore new technologies in both test and live environments. Main Duties and Responsibilities: Provide 3rd line support to end-users. Escalate & work with third party suppliers and vendors to successfully resolve issues Undertake audits and provide recommendations on customers' IT environment Resolve technical issues & assist other members of the support team Creation of technical design documentation and proposals Knowledge, Skills and Experience Required: Proven experience as a 3rd Line Support Engineer or similar role, (ideally MSP or educational sector). Excellent design documentation skills Client focussed Confidence/willingness to make decisions; exhibit sound and accurate judgement. Quality management - ability to look for ways to improve and promote quality Strong troubleshooting ability Windows 10, 11 & Mac OS Networking: LAN, WAN, VPN, VLANs, Switches, Managed WIFI, Firewalls and Routers Microsoft 365 and Azure with Mobile Device Management including Intune and JAMF VoIP Phone Systems Solid experience and understanding of installation, configuration and maintenance of Windows Server 2016 upwards, with Active Directory Services and Group Policies Server 2016 onwards, Active Directory, SCCM, PowerShell, Backups, Hyper-V, VMWare and Failover Clustering Desirable Skills/Knowledge Knowledge of Aruba Central Knowledge of Sophos Firewalls Knowledge of the Autotask and Datto stack What we will do for you: Opportunity to develop and improve your skills within a growing company Provide you with ongoing training and support in multiple technical specialisms The chance to travel to various events and countries to aid professional development Competitive salary with the chance to earn even more as we grow. 3rd Line Support Engineer - County Durham - £30-38K
Apr 18, 2024
Full time
3rd Line Support Engineer - County Durham - £30-38K The Role: 3rd Line Support Engineer for MSP Join a continually to expanding UK based MSP with the ambition to be the very best in the UK. We are currently seeking a skilled 3rd Line Support Engineer with a solid experience in all aspects of tech support. The support engineer will be responsible for investigating a wide range of issues in the Education and SMB sectors. This is a hands-on tech role with opportunity to explore new technologies in both test and live environments. Main Duties and Responsibilities: Provide 3rd line support to end-users. Escalate & work with third party suppliers and vendors to successfully resolve issues Undertake audits and provide recommendations on customers' IT environment Resolve technical issues & assist other members of the support team Creation of technical design documentation and proposals Knowledge, Skills and Experience Required: Proven experience as a 3rd Line Support Engineer or similar role, (ideally MSP or educational sector). Excellent design documentation skills Client focussed Confidence/willingness to make decisions; exhibit sound and accurate judgement. Quality management - ability to look for ways to improve and promote quality Strong troubleshooting ability Windows 10, 11 & Mac OS Networking: LAN, WAN, VPN, VLANs, Switches, Managed WIFI, Firewalls and Routers Microsoft 365 and Azure with Mobile Device Management including Intune and JAMF VoIP Phone Systems Solid experience and understanding of installation, configuration and maintenance of Windows Server 2016 upwards, with Active Directory Services and Group Policies Server 2016 onwards, Active Directory, SCCM, PowerShell, Backups, Hyper-V, VMWare and Failover Clustering Desirable Skills/Knowledge Knowledge of Aruba Central Knowledge of Sophos Firewalls Knowledge of the Autotask and Datto stack What we will do for you: Opportunity to develop and improve your skills within a growing company Provide you with ongoing training and support in multiple technical specialisms The chance to travel to various events and countries to aid professional development Competitive salary with the chance to earn even more as we grow. 3rd Line Support Engineer - County Durham - £30-38K