Role: Cloud Product Manager Location: London - 1-2 Days a week Salary: 80,000 to 100,000 per annum Company Overview: Our client, a leading provider of secure and integrated cloud services, is dedicated to fostering a diverse and inclusive workplace culture. With a mission to safeguard UK organisations and empower them to thrive securely in the cloud, they aspire to become the premier choice for secure, integrated cloud services tailored to the small to mid-size market in the UK. Position Summary: As the Cloud Product Manager, you'll lead the strategic oversight and operational leadership of our public and VMware-based private cloud services portfolio. Your role is pivotal, focusing on advancing our offerings in hybrid and private cloud solutions, ensuring they align seamlessly with client requirements and market trends. Key Responsibilities: Public Cloud Strategy Development: Develop and refine the strategy for public cloud offerings, focusing on scalability, cost-efficiency, and accessibility. Leverage the global infrastructure of public clouds to optimize service delivery for high availability and geographical distribution. Collaborate with technical teams to ensure seamless integration of public cloud solutions. Private Cloud Leadership: Lead the development and management of private cloud solutions, optimizing VMware-based environments for enhanced security and control. Define and implement best practices for private cloud architecture, ensuring compliance with regulatory requirements. Drive continuous improvement initiatives to enhance the performance and reliability of private cloud services. Hybrid Cloud Integration: Design and oversee the integration of hybrid cloud models, offering flexibility, performance, and security. Develop migration strategies for clients transitioning between cloud models, minimizing disruption to operations. Monitor and analyze performance metrics to identify opportunities for optimizing hybrid cloud environments. Microsoft Cloud Solution Provider Programme Enhancement: Expand the Microsoft Cloud Solution Provider Programme within our service offerings, providing comprehensive solutions for clients. Collaborate with Microsoft and other partners to stay ahead of cloud technologies and marketplace changes. Ensure alignment with Microsoft's strategic objectives and compliance requirements. Customer and Market Engagement: Engage directly with customers to understand their unique environments and cloud utilization. Utilize customer insights and market analysis to anticipate trends and drive innovation. Develop relationships with key stakeholders to gather feedback and identify opportunities for product enhancements. Ideal Candidate Profile: Proven track record in product management within the cloud services industry, with at least 5 years of experience. Deep understanding of cloud-native operations, including containerization, microservices architecture, and DevOps practices. Experience with public cloud platforms such as AWS, Azure, or Google Cloud, as well as VMware-based private cloud environments. Strong analytical and problem-solving skills, with the ability to translate complex technical concepts into business solutions. Excellent communication and interpersonal skills, with a collaborative approach to working across teams and engaging with customers and partners. Resilient and adaptable, with a passion for innovation and customer success in a fast-paced and dynamic environment. Bachelor's degree in Computer Science, Engineering, or related field; advanced degree or relevant certifications preferred. If you're ready to make a significant impact in the cloud services industry and drive innovation in a dynamic environment, apply now to join our team!
Apr 16, 2024
Full time
Role: Cloud Product Manager Location: London - 1-2 Days a week Salary: 80,000 to 100,000 per annum Company Overview: Our client, a leading provider of secure and integrated cloud services, is dedicated to fostering a diverse and inclusive workplace culture. With a mission to safeguard UK organisations and empower them to thrive securely in the cloud, they aspire to become the premier choice for secure, integrated cloud services tailored to the small to mid-size market in the UK. Position Summary: As the Cloud Product Manager, you'll lead the strategic oversight and operational leadership of our public and VMware-based private cloud services portfolio. Your role is pivotal, focusing on advancing our offerings in hybrid and private cloud solutions, ensuring they align seamlessly with client requirements and market trends. Key Responsibilities: Public Cloud Strategy Development: Develop and refine the strategy for public cloud offerings, focusing on scalability, cost-efficiency, and accessibility. Leverage the global infrastructure of public clouds to optimize service delivery for high availability and geographical distribution. Collaborate with technical teams to ensure seamless integration of public cloud solutions. Private Cloud Leadership: Lead the development and management of private cloud solutions, optimizing VMware-based environments for enhanced security and control. Define and implement best practices for private cloud architecture, ensuring compliance with regulatory requirements. Drive continuous improvement initiatives to enhance the performance and reliability of private cloud services. Hybrid Cloud Integration: Design and oversee the integration of hybrid cloud models, offering flexibility, performance, and security. Develop migration strategies for clients transitioning between cloud models, minimizing disruption to operations. Monitor and analyze performance metrics to identify opportunities for optimizing hybrid cloud environments. Microsoft Cloud Solution Provider Programme Enhancement: Expand the Microsoft Cloud Solution Provider Programme within our service offerings, providing comprehensive solutions for clients. Collaborate with Microsoft and other partners to stay ahead of cloud technologies and marketplace changes. Ensure alignment with Microsoft's strategic objectives and compliance requirements. Customer and Market Engagement: Engage directly with customers to understand their unique environments and cloud utilization. Utilize customer insights and market analysis to anticipate trends and drive innovation. Develop relationships with key stakeholders to gather feedback and identify opportunities for product enhancements. Ideal Candidate Profile: Proven track record in product management within the cloud services industry, with at least 5 years of experience. Deep understanding of cloud-native operations, including containerization, microservices architecture, and DevOps practices. Experience with public cloud platforms such as AWS, Azure, or Google Cloud, as well as VMware-based private cloud environments. Strong analytical and problem-solving skills, with the ability to translate complex technical concepts into business solutions. Excellent communication and interpersonal skills, with a collaborative approach to working across teams and engaging with customers and partners. Resilient and adaptable, with a passion for innovation and customer success in a fast-paced and dynamic environment. Bachelor's degree in Computer Science, Engineering, or related field; advanced degree or relevant certifications preferred. If you're ready to make a significant impact in the cloud services industry and drive innovation in a dynamic environment, apply now to join our team!
Site Reliability Engineer Our client, a leading global supplier for IT services requires a Site Reliability Engineer- Virtualisation SME based at their client's offices in London . You may be able to work some days remotely. This is a 1 year temporary contract to start ASAP. Day rate: Competitive market rate We are looking for a Site Reliability Engineer - Virtualisation SME with 10+ years of experience having excellent knowledge of ESX VMWare and/or Nutanix HCI and of container orchestration platforms such as Docker and Kubernetes: Key Responsibilities Responsible for the reliability and efficiency of virtualisation infrastructure through the delivery of common, repeatable tools and processes that greatly reduce the amount of toil the OS and DB Platform Operations team must perform Responsible for writing software to make the virtualisation infrastructure self-managing and self-service. Responsible for automation and continuous service improvement by developing Infrastructure as Code. Responsible for elimination of manual, repetitive, automatable, tactical tasks that are devoid from value. Responsible for availability, latency, performance, efficiency, change management, monitoring and capacity planning. Responsible for improving system performance, making effective use of resources, distributing load and reducing latency. Responsible for identifying SLO's (Service Level Objectives) that align the team to meet availability and latency objectives. Responsible for developing pro-active monitoring solutions that alert on symptoms and not just on outages. Responsible for performing detailed root cause analysis (RCA's) on incidents and outages to prevent future occurrence. Responsible for partnering with development teams to improve services via rigorous testing and release procedures. Responsible for actively sharing knowledge and best practices across the organisation. Responsible for identifying technical debt and partner with application teams to build remediation plans. Responsible for developing standard operational procedures and producing effective documentation. Responsible for analysing workloads and devising suitable cloud migration strategies where appropriate. Responsible for participating in on-call rotation, triaging and addressing production issues as they arise. Responsible for performing the OS Platform Operations function as and when required. Responsible for mentoring and developing less experienced SA's and SRE's. Responsible for identifying cost saving and optimisation opportunities within the customer business. Responsible for building strong relationships across the customer functions and business areas, underpinned by trust and the core values of the customer. Key Skills Essential: Excellent knowledge of ESX VMWare and/or Nutanix HCI. Excellent knowledge of Windows Server 2008/2012/2016/2019. Excellent knowledge of Windows OS tuning utilities and commands. Excellent knowledge of configuring Windows OS systems for optimal performance. Excellent knowledge of Windows clustering and high-availability solutions. Excellent knowledge of Microsoft Active Directory, LDAP and Kerberos. Excellent knowledge of TCP/IP Networking Protocols. Excellent knowledge of networking, storage, database and virtualization layers. Excellent knowledge of container orchestration platforms such as Docker and Kubernetes. Excellent knowledge of version control software such as GitHub and Subversion. Excellent knowledge of configuration management software such as Chef, Puppet, Ansible, Terraform and SaltStack. Excellent knowledge of "Infrastructure as Code" principles and practices. Excellent knowledge of continuous integration (CI) and continuous development (CD) principles and practices. Excellent knowledge of applications development using Agile, and DevOps best practices. Excellent knowledge of operating system security and auditing methods. Excellent knowledge of security hardening principles in line with CIS industry benchmarks. Excellent knowledge of data security governance and regulations such as GDPR and SOX. Excellent knowledge of cloud computing - IaaS, PaaS and SaaS offerings across Azure, AWS, GCP and Oracle. Desirable: Good working knowledge of RedHat Enterprise Linux (6.x, 7.x, 8.x) and Solaris (10.x and 11.x). Good working knowledge of Unix/Linux OS tuning utilities and commands. Good working knowledge of Unix/Linux system internals and Kernel tuning for optimal performance. Good working knowledge of Red Hat Satellite. Good working knowledge of Anti-Virus software such as McAfee and Sophos. Good working knowledge of Ivanti LANDESK and Symantec Altiris. Good working knowledge of ThinPrint and EquiTrack (Follow-Me Printing). Good working knowledge of Rubrik. Good working knowledge of EMC, HDS and Pure storage arrays. Good working knowledge of Dell PowerEdge, IBM xSeries and Cisco UCS hardware. Good working knowledge of EMC Networker, Data Domain and IBM Tivoli Storage Manager. Good working knowledge of Infoblox DNS. Good working knowledge of Icinga 2 and OpManager. Good working knowledge of IBM Tivoli and Netcool. Good working knowledge of GitHub, Subversion and TeamCity. Good working knowledge of BMC Control-M. Good working knowledge of CyberArk. Good working knowledge of Splunk and IBM QRadar. Good working knowledge of Qualys. Good working knowledge of SharePoint, JIRA and Confluence. Good working knowledge of ServiceNow and Serena Business Manager. Candidate Specifications Excellent communication and interpersonal skills Ability to handle pressure during outages and systematically resolve issues Excellent problem-solving skills Results driven, with a strong sense of accountability A proactive, motivated approach The ability to operate with urgency and prioritise work accordingly A structured and logical approach to work Attention to detail and accuracy Ability to perform well in a pressurised environment Ability to manage constructive conflict effectively The ability to manage large workloads and tight deadlines Able to communicate complex technical concepts to non-technical persons at all levels
Sep 23, 2022
Contractor
Site Reliability Engineer Our client, a leading global supplier for IT services requires a Site Reliability Engineer- Virtualisation SME based at their client's offices in London . You may be able to work some days remotely. This is a 1 year temporary contract to start ASAP. Day rate: Competitive market rate We are looking for a Site Reliability Engineer - Virtualisation SME with 10+ years of experience having excellent knowledge of ESX VMWare and/or Nutanix HCI and of container orchestration platforms such as Docker and Kubernetes: Key Responsibilities Responsible for the reliability and efficiency of virtualisation infrastructure through the delivery of common, repeatable tools and processes that greatly reduce the amount of toil the OS and DB Platform Operations team must perform Responsible for writing software to make the virtualisation infrastructure self-managing and self-service. Responsible for automation and continuous service improvement by developing Infrastructure as Code. Responsible for elimination of manual, repetitive, automatable, tactical tasks that are devoid from value. Responsible for availability, latency, performance, efficiency, change management, monitoring and capacity planning. Responsible for improving system performance, making effective use of resources, distributing load and reducing latency. Responsible for identifying SLO's (Service Level Objectives) that align the team to meet availability and latency objectives. Responsible for developing pro-active monitoring solutions that alert on symptoms and not just on outages. Responsible for performing detailed root cause analysis (RCA's) on incidents and outages to prevent future occurrence. Responsible for partnering with development teams to improve services via rigorous testing and release procedures. Responsible for actively sharing knowledge and best practices across the organisation. Responsible for identifying technical debt and partner with application teams to build remediation plans. Responsible for developing standard operational procedures and producing effective documentation. Responsible for analysing workloads and devising suitable cloud migration strategies where appropriate. Responsible for participating in on-call rotation, triaging and addressing production issues as they arise. Responsible for performing the OS Platform Operations function as and when required. Responsible for mentoring and developing less experienced SA's and SRE's. Responsible for identifying cost saving and optimisation opportunities within the customer business. Responsible for building strong relationships across the customer functions and business areas, underpinned by trust and the core values of the customer. Key Skills Essential: Excellent knowledge of ESX VMWare and/or Nutanix HCI. Excellent knowledge of Windows Server 2008/2012/2016/2019. Excellent knowledge of Windows OS tuning utilities and commands. Excellent knowledge of configuring Windows OS systems for optimal performance. Excellent knowledge of Windows clustering and high-availability solutions. Excellent knowledge of Microsoft Active Directory, LDAP and Kerberos. Excellent knowledge of TCP/IP Networking Protocols. Excellent knowledge of networking, storage, database and virtualization layers. Excellent knowledge of container orchestration platforms such as Docker and Kubernetes. Excellent knowledge of version control software such as GitHub and Subversion. Excellent knowledge of configuration management software such as Chef, Puppet, Ansible, Terraform and SaltStack. Excellent knowledge of "Infrastructure as Code" principles and practices. Excellent knowledge of continuous integration (CI) and continuous development (CD) principles and practices. Excellent knowledge of applications development using Agile, and DevOps best practices. Excellent knowledge of operating system security and auditing methods. Excellent knowledge of security hardening principles in line with CIS industry benchmarks. Excellent knowledge of data security governance and regulations such as GDPR and SOX. Excellent knowledge of cloud computing - IaaS, PaaS and SaaS offerings across Azure, AWS, GCP and Oracle. Desirable: Good working knowledge of RedHat Enterprise Linux (6.x, 7.x, 8.x) and Solaris (10.x and 11.x). Good working knowledge of Unix/Linux OS tuning utilities and commands. Good working knowledge of Unix/Linux system internals and Kernel tuning for optimal performance. Good working knowledge of Red Hat Satellite. Good working knowledge of Anti-Virus software such as McAfee and Sophos. Good working knowledge of Ivanti LANDESK and Symantec Altiris. Good working knowledge of ThinPrint and EquiTrack (Follow-Me Printing). Good working knowledge of Rubrik. Good working knowledge of EMC, HDS and Pure storage arrays. Good working knowledge of Dell PowerEdge, IBM xSeries and Cisco UCS hardware. Good working knowledge of EMC Networker, Data Domain and IBM Tivoli Storage Manager. Good working knowledge of Infoblox DNS. Good working knowledge of Icinga 2 and OpManager. Good working knowledge of IBM Tivoli and Netcool. Good working knowledge of GitHub, Subversion and TeamCity. Good working knowledge of BMC Control-M. Good working knowledge of CyberArk. Good working knowledge of Splunk and IBM QRadar. Good working knowledge of Qualys. Good working knowledge of SharePoint, JIRA and Confluence. Good working knowledge of ServiceNow and Serena Business Manager. Candidate Specifications Excellent communication and interpersonal skills Ability to handle pressure during outages and systematically resolve issues Excellent problem-solving skills Results driven, with a strong sense of accountability A proactive, motivated approach The ability to operate with urgency and prioritise work accordingly A structured and logical approach to work Attention to detail and accuracy Ability to perform well in a pressurised environment Ability to manage constructive conflict effectively The ability to manage large workloads and tight deadlines Able to communicate complex technical concepts to non-technical persons at all levels
Are you an experienced technical architect looking for a new opportunity? We are looking for a principal technical architect to join our fantastic team in the SSCL sector. In this role, you will be an acknowledged leader in Sopra Steria in your technology area. You main responsibilities within this role will be to maintain ownership, enabling technology and infrastructure architecture throughout the program. You should have end-to-end awareness and visibility of all the physical, virtual and software assets in use by all parts of the business. The daily activities will include providing guidance and support to both fellow EAs, Solution Architects, Designers and run-staff on the best possible selection and use of supporting technology and infrastructure to deliver the business outcomes at the optimised level of TCO and compliance. We can offer great career progression opportunities, ability to be based anywhere across the UK, benefits which you can flex to meet your needs and training and development opportunities. What you will be doing: Lead development of the Technology road map and infrastructure reference architectures, working in conjunction with Defence Digital, DBS MP&V representatives, IT Operations and Security Lead on development of strategy, approach and roadmaps for the selection and implementation of Technologies and their supporting infrastructures. Develop Technology strategy and infrastructure operating model supporting implementation of a Cloud First operational stance suitable to deliver the program objectives around improved transparency, disaggregation and lower operating costs Provide coaching, guidance and direction to service design resources aligned to delivery project workstreams within the Technology and Infrastructure space Provide direction and guidance to service transition managers supporting implementation of new technologies and integration into the service operating model Develop organisation design, roles and responsibilities and processes, working with business analysts, process designers, solutions architects and other stakeholders across SSCL Defence for the ongoing support and upkeep of business supporting infrastructures Support and direct the work of the designers to ensure solution design adherence to the Technology Reference Model and roadmap Chair working groups on new capability delivery to ensure appropriate use of Technology and Infrastructure throughout the business Represent the business interests in industry and supplier forums Maintain the business demand position for current and future technologies and services with Defence Digital Consult on all Evergreen decisions to ensure Technology and Infrastructure lifecycle management is being applied in the most cost-effective manner Maintain on-going market survey for new Technologies and infrastructure providers and best-practice models What you'll bring: WAN & LAN services: Carrier networking: MPLS, Carrier Ethernet, network edge services network security: Fortinet FW, Web application firewalls, Vulnerability scanning & vulnerability management network services, Cisco switching and routing Cloud and virtualisation services: Oracle Cloud Infrastructure IaaS and PaaS Azure, AWS VMWare, Hyper-V Public and private cloud (cloud at customer, VMWare, Citrix Cloud provisioning & build tools - FlexDeploy, Terraform, Chef/Puppet, Python etc. End-user compute/Collaboration platforms: Windows Server SCOM/SCCM and supporting technologies Collaboration technologies: MS Exchange, O365, SharePoint JIRA / Confluence IP Telephony and Contact centre: Enterprise IPT and Contact Centre solutions (Cisco UCCX/UCCE, Avaya etc.) Omnichannel and portal/contact centre integration OSS / BSS tools: ITSM tools: ServiceNow / SolarWinds SOC/SIEM: Splunk, Nexus, Syslog NG, Capacity Management Application performance management Application integration API Management / API gateway services inc. Software AG webMethods, Oracle Integration Cloud Managed file transfer If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time Location : Anywhere Security Clearance Level: SC Internal Recruiter: Marion Salary: £80,000 to £100,000 Benefits: £6,600 car allowance, 25 days annual leave with the option to buy additional days, private medical (couple), life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about our company? Shared Services Connected Ltd was established as a joint venture between the Cabinet Office and Sopra Steria, in 2013 as part of the Government's Shared Services Strategy for Smarter Government programme and operates from four regional centres of excellence: Blackpool; Newcastle; Newport; and York. We deliver best in class business transformation programmes to across the Public Sector with a target to release one billion pounds of savings to the public. We have established an enviable track record in the design and delivery of large-scale innovative HR, Payroll, IT, and Finance & Accounting solutions to significantly improve efficiencies and enhance service levels across Government and Public Sector. Our clients include a number of government agencies including the Department for Work and Pensions, Environment Agency Department for Education, Ministry of Justice and Home Office as well as the Metropolitan Police Service and the Construction Industry Training Board. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
Sep 21, 2022
Full time
Are you an experienced technical architect looking for a new opportunity? We are looking for a principal technical architect to join our fantastic team in the SSCL sector. In this role, you will be an acknowledged leader in Sopra Steria in your technology area. You main responsibilities within this role will be to maintain ownership, enabling technology and infrastructure architecture throughout the program. You should have end-to-end awareness and visibility of all the physical, virtual and software assets in use by all parts of the business. The daily activities will include providing guidance and support to both fellow EAs, Solution Architects, Designers and run-staff on the best possible selection and use of supporting technology and infrastructure to deliver the business outcomes at the optimised level of TCO and compliance. We can offer great career progression opportunities, ability to be based anywhere across the UK, benefits which you can flex to meet your needs and training and development opportunities. What you will be doing: Lead development of the Technology road map and infrastructure reference architectures, working in conjunction with Defence Digital, DBS MP&V representatives, IT Operations and Security Lead on development of strategy, approach and roadmaps for the selection and implementation of Technologies and their supporting infrastructures. Develop Technology strategy and infrastructure operating model supporting implementation of a Cloud First operational stance suitable to deliver the program objectives around improved transparency, disaggregation and lower operating costs Provide coaching, guidance and direction to service design resources aligned to delivery project workstreams within the Technology and Infrastructure space Provide direction and guidance to service transition managers supporting implementation of new technologies and integration into the service operating model Develop organisation design, roles and responsibilities and processes, working with business analysts, process designers, solutions architects and other stakeholders across SSCL Defence for the ongoing support and upkeep of business supporting infrastructures Support and direct the work of the designers to ensure solution design adherence to the Technology Reference Model and roadmap Chair working groups on new capability delivery to ensure appropriate use of Technology and Infrastructure throughout the business Represent the business interests in industry and supplier forums Maintain the business demand position for current and future technologies and services with Defence Digital Consult on all Evergreen decisions to ensure Technology and Infrastructure lifecycle management is being applied in the most cost-effective manner Maintain on-going market survey for new Technologies and infrastructure providers and best-practice models What you'll bring: WAN & LAN services: Carrier networking: MPLS, Carrier Ethernet, network edge services network security: Fortinet FW, Web application firewalls, Vulnerability scanning & vulnerability management network services, Cisco switching and routing Cloud and virtualisation services: Oracle Cloud Infrastructure IaaS and PaaS Azure, AWS VMWare, Hyper-V Public and private cloud (cloud at customer, VMWare, Citrix Cloud provisioning & build tools - FlexDeploy, Terraform, Chef/Puppet, Python etc. End-user compute/Collaboration platforms: Windows Server SCOM/SCCM and supporting technologies Collaboration technologies: MS Exchange, O365, SharePoint JIRA / Confluence IP Telephony and Contact centre: Enterprise IPT and Contact Centre solutions (Cisco UCCX/UCCE, Avaya etc.) Omnichannel and portal/contact centre integration OSS / BSS tools: ITSM tools: ServiceNow / SolarWinds SOC/SIEM: Splunk, Nexus, Syslog NG, Capacity Management Application performance management Application integration API Management / API gateway services inc. Software AG webMethods, Oracle Integration Cloud Managed file transfer If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time Location : Anywhere Security Clearance Level: SC Internal Recruiter: Marion Salary: £80,000 to £100,000 Benefits: £6,600 car allowance, 25 days annual leave with the option to buy additional days, private medical (couple), life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about our company? Shared Services Connected Ltd was established as a joint venture between the Cabinet Office and Sopra Steria, in 2013 as part of the Government's Shared Services Strategy for Smarter Government programme and operates from four regional centres of excellence: Blackpool; Newcastle; Newport; and York. We deliver best in class business transformation programmes to across the Public Sector with a target to release one billion pounds of savings to the public. We have established an enviable track record in the design and delivery of large-scale innovative HR, Payroll, IT, and Finance & Accounting solutions to significantly improve efficiencies and enhance service levels across Government and Public Sector. Our clients include a number of government agencies including the Department for Work and Pensions, Environment Agency Department for Education, Ministry of Justice and Home Office as well as the Metropolitan Police Service and the Construction Industry Training Board. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
What you'll do: Collaborate with development, architecture, other reliability teams and other teams from the wider Sky group to provide a path to production that supports development and reliability objectives. Support and guide your team to implement infrastructure as code, monitoring as code, everything as code. Engage with teams to improve resilience, conduct formal operational readiness reviews of proposed software designs, controls, and develop test plans. Perform incident analysis, provide recommendations and drive continuous improvement of the systems within your remit. Advise engineers and engineering managers in the development of safer and more defensible software. Develop and improve the capabilities of your team, by mentoring, coaching and allowing them to deliver better solutions and become experts in their chosen areas of focus. What you'll bring: Demonstrate a breadth of experience in technology architecture, design, and development. Leadership - a track record of providing inspirational leadership to teams and demonstrated leadership qualities. Proven experience managing high performing DevOps and / or SRE teams, including process improvement and people development. Experience in managing teams to support critical projects, including forecasting, estimating, work distribution and tracking and reporting. Comfortable presenting to senior stakeholders Experience in System Administration / architecture in the cloud (GCP & AWS) Experience in configuration and management of large-scale platforms. (Terraform, VMWare, Cloud, Unix, Puppet, Kubernetes, Docker, etc.) Strong background in monitoring and logging of large-scale platforms. (ELK, Prometheus, Splunk, Icinga, etc.) Scripting knowledge (Ansible, JavaScript, Shell, C) and / or programming knowledge (Go, Python, etc.) Team Overview: We bring the best from the global market into Sky - we buy technology, marketing, corporate, operational services and editorial production solutions. We are an international team working with our stakeholders our partners to curate the most effective and efficient customer-led operating model. High ethical standards are embedded in our team, and we engage our supply chains in creating a sustainable future! The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Where you'll work: Osterley Inclusion: Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work, so we're happy to discuss flexible working! And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Sep 18, 2022
Full time
What you'll do: Collaborate with development, architecture, other reliability teams and other teams from the wider Sky group to provide a path to production that supports development and reliability objectives. Support and guide your team to implement infrastructure as code, monitoring as code, everything as code. Engage with teams to improve resilience, conduct formal operational readiness reviews of proposed software designs, controls, and develop test plans. Perform incident analysis, provide recommendations and drive continuous improvement of the systems within your remit. Advise engineers and engineering managers in the development of safer and more defensible software. Develop and improve the capabilities of your team, by mentoring, coaching and allowing them to deliver better solutions and become experts in their chosen areas of focus. What you'll bring: Demonstrate a breadth of experience in technology architecture, design, and development. Leadership - a track record of providing inspirational leadership to teams and demonstrated leadership qualities. Proven experience managing high performing DevOps and / or SRE teams, including process improvement and people development. Experience in managing teams to support critical projects, including forecasting, estimating, work distribution and tracking and reporting. Comfortable presenting to senior stakeholders Experience in System Administration / architecture in the cloud (GCP & AWS) Experience in configuration and management of large-scale platforms. (Terraform, VMWare, Cloud, Unix, Puppet, Kubernetes, Docker, etc.) Strong background in monitoring and logging of large-scale platforms. (ELK, Prometheus, Splunk, Icinga, etc.) Scripting knowledge (Ansible, JavaScript, Shell, C) and / or programming knowledge (Go, Python, etc.) Team Overview: We bring the best from the global market into Sky - we buy technology, marketing, corporate, operational services and editorial production solutions. We are an international team working with our stakeholders our partners to curate the most effective and efficient customer-led operating model. High ethical standards are embedded in our team, and we engage our supply chains in creating a sustainable future! The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Where you'll work: Osterley Inclusion: Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work, so we're happy to discuss flexible working! And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
360 Recruitment are a specialist Technology recruiter, currently recruiting for and Cloud Product Manager to join one of the fastest-growing MSPs in the UK. Role: Cloud Product Manager Salary: £70,000 to £95,000 + Benefits Permanent Role: Full Time - Permanent Location: Remote work About the Role: The Cloud Product Manager is responsible for the complete product life cycle management - developing and managing products as per new product/service requirements and enhancing existing products and features. The Cloud Product Manager is also accountable for augmentation of network capacity to meet growing customer needs, new technology introduction, or increasing operational efficiencies to improve product and service profitability, revenue, and market competitiveness. The Cloud Product Manager develops and delivers effective multi-product solutions to meet customer requirements. Drive P&L management through product strategy development and manage a portfolio of products across multiple business units and geographic regions. The Cloud Product Manager also works with the sales team on market strategy, pricing, and positioning of the product, whether it's goods, services, or both. The Cloud Product Manager engages with partners, technology providers and suppliers to develop new features, products and services. The Cloud Product Manager also assesses the product/service portfolio against the annual operating plan and discusses achievements with Sales. Main Responsibilities: Rationalise products and bring formality to product development Lead the development of business cases, assess impacts, create and implement delivery plans to launch product enhancements and new product initiatives Analyse information to initiate product improvements Lead product designs, developments and improvements across the organisation. Take product and business ownership of key developments, defining a clear business vision Work with the marketing teams to develop and launch customer-facing messaging Take product ownership of relevant product content in all channels Work with the legal team to develop relevant T&Cs Track profitability of product lines Advance portfolio management for products Conduct voice of the customer surveys AOP ownership Incentivise sales to drive specific product growth Attend seminars, conferences and partake in webinars Experience: Experienced in Public, Private and Hybrid clouds 5+ years' experience of Product Management in Cloud offerings Excellent knowledge of AWS, Microsoft Azure, Google Cloud and how they fit into a cloud portfolio Excellent knowledge of VMware and how it can be used in Private and Public cloud Understanding of infrastructure as code and how it relates to Cloud offerings Strong communications skills, including written, verbal and presentation Ability to communicate complex technical topics to non-technical stakeholders both internally and externally Financial analysis using models and forecasts Able to understand trade offs Empathic to different team's needs such as IT, Sales, Engineering and Finance and is able to mediate to successful outcomes If the role of Cloud Product Manager is right for you, please forward your CV to us and a specialist recruiter will be in contact with you immediately.
Nov 04, 2021
Full time
360 Recruitment are a specialist Technology recruiter, currently recruiting for and Cloud Product Manager to join one of the fastest-growing MSPs in the UK. Role: Cloud Product Manager Salary: £70,000 to £95,000 + Benefits Permanent Role: Full Time - Permanent Location: Remote work About the Role: The Cloud Product Manager is responsible for the complete product life cycle management - developing and managing products as per new product/service requirements and enhancing existing products and features. The Cloud Product Manager is also accountable for augmentation of network capacity to meet growing customer needs, new technology introduction, or increasing operational efficiencies to improve product and service profitability, revenue, and market competitiveness. The Cloud Product Manager develops and delivers effective multi-product solutions to meet customer requirements. Drive P&L management through product strategy development and manage a portfolio of products across multiple business units and geographic regions. The Cloud Product Manager also works with the sales team on market strategy, pricing, and positioning of the product, whether it's goods, services, or both. The Cloud Product Manager engages with partners, technology providers and suppliers to develop new features, products and services. The Cloud Product Manager also assesses the product/service portfolio against the annual operating plan and discusses achievements with Sales. Main Responsibilities: Rationalise products and bring formality to product development Lead the development of business cases, assess impacts, create and implement delivery plans to launch product enhancements and new product initiatives Analyse information to initiate product improvements Lead product designs, developments and improvements across the organisation. Take product and business ownership of key developments, defining a clear business vision Work with the marketing teams to develop and launch customer-facing messaging Take product ownership of relevant product content in all channels Work with the legal team to develop relevant T&Cs Track profitability of product lines Advance portfolio management for products Conduct voice of the customer surveys AOP ownership Incentivise sales to drive specific product growth Attend seminars, conferences and partake in webinars Experience: Experienced in Public, Private and Hybrid clouds 5+ years' experience of Product Management in Cloud offerings Excellent knowledge of AWS, Microsoft Azure, Google Cloud and how they fit into a cloud portfolio Excellent knowledge of VMware and how it can be used in Private and Public cloud Understanding of infrastructure as code and how it relates to Cloud offerings Strong communications skills, including written, verbal and presentation Ability to communicate complex technical topics to non-technical stakeholders both internally and externally Financial analysis using models and forecasts Able to understand trade offs Empathic to different team's needs such as IT, Sales, Engineering and Finance and is able to mediate to successful outcomes If the role of Cloud Product Manager is right for you, please forward your CV to us and a specialist recruiter will be in contact with you immediately.
360 Recruitment are a specialist Technology recruiter, currently recruiting for and Cloud Product Manager to join one of the fastest-growing MSPs in the UK. Role: Cloud Product Manager Salary: £70,000 to £95,000 + Benefits Permanent Role: Full Time - Permanent Location: Remote work About the Role: The Cloud Product Manager is responsible for the complete product life cycle management - developing and managing products as per new product/service requirements and enhancing existing products and features. The Cloud Product Manager is also accountable for augmentation of network capacity to meet growing customer needs, new technology introduction, or increasing operational efficiencies to improve product and service profitability, revenue, and market competitiveness. The Cloud Product Manager develops and delivers effective multi-product solutions to meet customer requirements. Drive P&L management through product strategy development and manage a portfolio of products across multiple business units and geographic regions. The Cloud Product Manager also works with the sales team on market strategy, pricing, and positioning of the product, whether it's goods, services, or both. The Cloud Product Manager engages with partners, technology providers and suppliers to develop new features, products and services. The Cloud Product Manager also assesses the product/service portfolio against the annual operating plan and discusses achievements with Sales. Main Responsibilities: Rationalise products and bring formality to product development Lead the development of business cases, assess impacts, create and implement delivery plans to launch product enhancements and new product initiatives Analyse information to initiate product improvements Lead product designs, developments and improvements across the organisation. Take product and business ownership of key developments, defining a clear business vision Work with the marketing teams to develop and launch customer-facing messaging Take product ownership of relevant product content in all channels Work with the legal team to develop relevant T&Cs Track profitability of product lines Advance portfolio management for products Conduct voice of the customer surveys AOP ownership Incentivise sales to drive specific product growth Attend seminars, conferences and partake in webinars Experience: Experienced in Public, Private and Hybrid clouds 5+ years' experience of Product Management in Cloud offerings Excellent knowledge of AWS, Microsoft Azure, Google Cloud and how they fit into a cloud portfolio Excellent knowledge of VMware and how it can be used in Private and Public cloud Understanding of infrastructure as code and how it relates to Cloud offerings Strong communications skills, including written, verbal and presentation Ability to communicate complex technical topics to non-technical stakeholders both internally and externally Financial analysis using models and forecasts Able to understand trade offs Empathic to different team's needs such as IT, Sales, Engineering and Finance and is able to mediate to successful outcomes If the role of Cloud Product Manager is right for you, please forward your CV to us and a specialist recruiter will be in contact with you immediately.
Nov 04, 2021
Full time
360 Recruitment are a specialist Technology recruiter, currently recruiting for and Cloud Product Manager to join one of the fastest-growing MSPs in the UK. Role: Cloud Product Manager Salary: £70,000 to £95,000 + Benefits Permanent Role: Full Time - Permanent Location: Remote work About the Role: The Cloud Product Manager is responsible for the complete product life cycle management - developing and managing products as per new product/service requirements and enhancing existing products and features. The Cloud Product Manager is also accountable for augmentation of network capacity to meet growing customer needs, new technology introduction, or increasing operational efficiencies to improve product and service profitability, revenue, and market competitiveness. The Cloud Product Manager develops and delivers effective multi-product solutions to meet customer requirements. Drive P&L management through product strategy development and manage a portfolio of products across multiple business units and geographic regions. The Cloud Product Manager also works with the sales team on market strategy, pricing, and positioning of the product, whether it's goods, services, or both. The Cloud Product Manager engages with partners, technology providers and suppliers to develop new features, products and services. The Cloud Product Manager also assesses the product/service portfolio against the annual operating plan and discusses achievements with Sales. Main Responsibilities: Rationalise products and bring formality to product development Lead the development of business cases, assess impacts, create and implement delivery plans to launch product enhancements and new product initiatives Analyse information to initiate product improvements Lead product designs, developments and improvements across the organisation. Take product and business ownership of key developments, defining a clear business vision Work with the marketing teams to develop and launch customer-facing messaging Take product ownership of relevant product content in all channels Work with the legal team to develop relevant T&Cs Track profitability of product lines Advance portfolio management for products Conduct voice of the customer surveys AOP ownership Incentivise sales to drive specific product growth Attend seminars, conferences and partake in webinars Experience: Experienced in Public, Private and Hybrid clouds 5+ years' experience of Product Management in Cloud offerings Excellent knowledge of AWS, Microsoft Azure, Google Cloud and how they fit into a cloud portfolio Excellent knowledge of VMware and how it can be used in Private and Public cloud Understanding of infrastructure as code and how it relates to Cloud offerings Strong communications skills, including written, verbal and presentation Ability to communicate complex technical topics to non-technical stakeholders both internally and externally Financial analysis using models and forecasts Able to understand trade offs Empathic to different team's needs such as IT, Sales, Engineering and Finance and is able to mediate to successful outcomes If the role of Cloud Product Manager is right for you, please forward your CV to us and a specialist recruiter will be in contact with you immediately.
Job Title: Lead Architect – Networking & Security
Reports to: Director of Solution Architecture
Location: Travel throughout the UK with occasional overnights
Overall Job Purpose:
Acquired by the iomart Group in 2015, SystemsUp has a longstanding history and highly credible reputation for providing independent consultancy and project services. We have strong partnerships with key vendors such as Microsoft, Barracuda, Amazon & Google as well as access to a range of services through our partners and parent company. We believe our team experience, independence and therefore our strengths lie in our roots as a pure consultancy organisation working and using extensively modern and productive technologies across both public and commercial sectors in the United Kingdom.
We’re extremely excited to have this opening, as we continue to invest in our partnership with Barracuda, a leading cloud security vendor.
Building out our network and security practice, Barracuda awareness is important for development of the successful candidate, but broader network and security knowledge is crucial to support customer engagements and transformation.
The role of the Lead Architect is a senior technical position within SystemsUp and requires “thought leadership” and strategic direction within technologies related to all forms of modern workplace technologies and solutions for end users.
Core technology experience must include a number of industry standard vendors in a network/security capacity e.g. Barracuda, Cisco, Fortinet, CheckPoint, Palo Alto, Microsoft (Azure), AWS, VMware, HP, Aruba, SD-WAN technologies, SIEM, etc.
The Lead Architect will support customer meetings resulting in appropriate pre-sales materials such as statements of work or proposals, plus creation and updating of other documentation as required such as web site and marketing materials, data sheets, blogs, etc.
The Lead Architect will also need to…
Assist in developing go to market strategies for networking and security technology solutions
High level and low-level design skills, requirement gathering, delivering customer workshops, presentations and roadmaps
Implementation, deployment, configuration and migration skills (this will be a hands-on role)
These key areas will develop and grow based on vendor direction and customer requirement.
Flexibility and agility must be a part of their personal skills as well as a proper understanding of correct process and adherence to quality principles, offering any advice and recommendations on improvements that could be made.
Main Duties of the Job:
Perform presales activity as required in support of the Solution Architecture and Sales teams both within SystemsUp but also in support of the wider group (iomart and Cristie Data) such as attending meetings, writing or contributing to proposals, statements of work, RFP responses, business case materials, cost models.
Understanding of a customer’s business requirements and aspirations in relation to technology; architecting the design and development of technology solutions for customers and acting as a trusted advisor to our customers.
Build excellent documentation, designs, implementation and migration plans using the input of others as required and spelling out clearly our desire to deliver customer outcomes.
Run workshops and meetings in a professional and engaging manner with the achievement of mutually desired solution outcomes.
Development and delivery of technology specific presentations, white board sessions and workshops to both large audience seminars and project workshop environments.
Technical ownership of the solution design and implementation, including supporting technologies.
Maintain a broad understanding of vendor technologies products, an understanding of their architectural principles and, where appropriate, high level solution design skills and pre-sales accreditations in these products.
Maintain an in-depth knowledge of industry standards relevant to the role, project delivery methodologies and relevant vendor technology roadmaps.
To adhere to all company policies and processes as communicated by line management in order to maintain corporate ISO accreditation levels.
To obtain and maintain technical accreditations as required by management in accordance with the guidelines provided by manufacturers and software vendors.
At all times to provide a courteous service and professional approach to customers and to the delivery of allocated tasks as required.
To perform any other duties which, from time to time may be allocated by your Team Leader/Manager
Skills, Knowledge and Experience:
Excellent technical and commercial understanding in creation of technology solutions and outcomes for customers.
Experience in architecting and being involved with implementing a broad range of technology solutions related to the following; modern workplace, hybrid/public/private cloud, networking, storage, security.
Experience in owning and contributing to proposals, statements of work, RFP responses, business cases, cost models and leading the review process.
Excellent communication skills, both oral and written, enabling the presentation of complex technical solutions.
Minimum of 3-5 years’ relevant experience in a customer facing consultancy focussed organisation.
Minimum of 5-8 years’ experience as an SME in one or more relevant technology areas
Experience in working with both architectural principles and project delivery methodologies including fundamentals of project management.
Ability to mentor other technical staff to help develop their skills and role.
Team player but with the ability to work unaided.
Professional appearance and manners.
Positive and constructive attitude in all work-related matters.
Strong time management skills and ability to work at pace within a fast-moving environment.
Suitable pre-sales level accreditations in supporting technologies is also beneficial.
Feb 29, 2020
Full time
Job Title: Lead Architect – Networking & Security
Reports to: Director of Solution Architecture
Location: Travel throughout the UK with occasional overnights
Overall Job Purpose:
Acquired by the iomart Group in 2015, SystemsUp has a longstanding history and highly credible reputation for providing independent consultancy and project services. We have strong partnerships with key vendors such as Microsoft, Barracuda, Amazon & Google as well as access to a range of services through our partners and parent company. We believe our team experience, independence and therefore our strengths lie in our roots as a pure consultancy organisation working and using extensively modern and productive technologies across both public and commercial sectors in the United Kingdom.
We’re extremely excited to have this opening, as we continue to invest in our partnership with Barracuda, a leading cloud security vendor.
Building out our network and security practice, Barracuda awareness is important for development of the successful candidate, but broader network and security knowledge is crucial to support customer engagements and transformation.
The role of the Lead Architect is a senior technical position within SystemsUp and requires “thought leadership” and strategic direction within technologies related to all forms of modern workplace technologies and solutions for end users.
Core technology experience must include a number of industry standard vendors in a network/security capacity e.g. Barracuda, Cisco, Fortinet, CheckPoint, Palo Alto, Microsoft (Azure), AWS, VMware, HP, Aruba, SD-WAN technologies, SIEM, etc.
The Lead Architect will support customer meetings resulting in appropriate pre-sales materials such as statements of work or proposals, plus creation and updating of other documentation as required such as web site and marketing materials, data sheets, blogs, etc.
The Lead Architect will also need to…
Assist in developing go to market strategies for networking and security technology solutions
High level and low-level design skills, requirement gathering, delivering customer workshops, presentations and roadmaps
Implementation, deployment, configuration and migration skills (this will be a hands-on role)
These key areas will develop and grow based on vendor direction and customer requirement.
Flexibility and agility must be a part of their personal skills as well as a proper understanding of correct process and adherence to quality principles, offering any advice and recommendations on improvements that could be made.
Main Duties of the Job:
Perform presales activity as required in support of the Solution Architecture and Sales teams both within SystemsUp but also in support of the wider group (iomart and Cristie Data) such as attending meetings, writing or contributing to proposals, statements of work, RFP responses, business case materials, cost models.
Understanding of a customer’s business requirements and aspirations in relation to technology; architecting the design and development of technology solutions for customers and acting as a trusted advisor to our customers.
Build excellent documentation, designs, implementation and migration plans using the input of others as required and spelling out clearly our desire to deliver customer outcomes.
Run workshops and meetings in a professional and engaging manner with the achievement of mutually desired solution outcomes.
Development and delivery of technology specific presentations, white board sessions and workshops to both large audience seminars and project workshop environments.
Technical ownership of the solution design and implementation, including supporting technologies.
Maintain a broad understanding of vendor technologies products, an understanding of their architectural principles and, where appropriate, high level solution design skills and pre-sales accreditations in these products.
Maintain an in-depth knowledge of industry standards relevant to the role, project delivery methodologies and relevant vendor technology roadmaps.
To adhere to all company policies and processes as communicated by line management in order to maintain corporate ISO accreditation levels.
To obtain and maintain technical accreditations as required by management in accordance with the guidelines provided by manufacturers and software vendors.
At all times to provide a courteous service and professional approach to customers and to the delivery of allocated tasks as required.
To perform any other duties which, from time to time may be allocated by your Team Leader/Manager
Skills, Knowledge and Experience:
Excellent technical and commercial understanding in creation of technology solutions and outcomes for customers.
Experience in architecting and being involved with implementing a broad range of technology solutions related to the following; modern workplace, hybrid/public/private cloud, networking, storage, security.
Experience in owning and contributing to proposals, statements of work, RFP responses, business cases, cost models and leading the review process.
Excellent communication skills, both oral and written, enabling the presentation of complex technical solutions.
Minimum of 3-5 years’ relevant experience in a customer facing consultancy focussed organisation.
Minimum of 5-8 years’ experience as an SME in one or more relevant technology areas
Experience in working with both architectural principles and project delivery methodologies including fundamentals of project management.
Ability to mentor other technical staff to help develop their skills and role.
Team player but with the ability to work unaided.
Professional appearance and manners.
Positive and constructive attitude in all work-related matters.
Strong time management skills and ability to work at pace within a fast-moving environment.
Suitable pre-sales level accreditations in supporting technologies is also beneficial.