The Lead Tester will sit within the Kuro Health Product Team and lead functional testing and test co-ordination as the Group moves forward with a number of new IT platform implementations and enhancements.
You will be responsible for ensuring that new developments are thoroughly and meticulously tested, with issues identified and passed back to the developers for further work as well establishing test processes and practices.
With experience of planning and executing test cycles in an agile delivery environment, this role would suit someone with testing experience as part of a test team, wanting to take a first step into a test lead role.
A full-time post, working 37.5 hours per week Monday to Friday. Remote working, but occasional requirement to attend a site office.
Key accountabilities & responsibilities
Works closely with the product owners to determine the scope of testing for each release based on the requirements.
Constructs well structured test plans and test cases, confirms and manages own time against effort estimates.
Agrees testing metrics and success criteria with the product team. Ensures quality criteria are met prior to sign-off for release.
Executes testing against test plans.
Works with product and development resources to ensure that any defects are appropriately recorded and prioritised.
Identifies any risks and issues relating to testing and escalates appropriately.
Tracks progress and QA metrics, communicates the status of testing clearly ensuring all interested parties receive regular updates.
Creates standard test collateral for re-use as required such as test plans, test and defect reports.
Provides knowledge of testing best practice throughout the development lifecycle.
Supports UAT of changes and releases within the business units, including collating and prioritising defects, managing retests and reporting on test progress.
Proactively identifies areas for improvement in testing, establishing and presenting recommendations to the Product Manager.
Demonstrates excellent communication and collaboration within the scrum environment.
Key Relationships
Develops strong relationships with Product, Development and operational delivery teams to ensure that testing can be executed effectively.
Person Specification
Experience - Essential
Functional testing experience in an agile delivery environment and knowledge of software testing.
Experience of creating and maintaining test plans.
Experience of working with 3rd party suppliers.
Experience of working in a cross-functional environment with product owners, business analysts, developers, business testers and operational stakeholders.
Education and qualifications - Desirable
ISTQB/ISEB Testing Certification
Skills and knowledge - Essential
Excellent test planning and co-ordination skills
Understanding of testing best practices
Clear communicator
Skills and knowledge - Essential
Case management and workflow systems
API testing
Behaviour - Essential
Self-motivated and proactive. High levels of commitment and enthusiasm
Happy to get hands dirty where required!
Collaborative style with the ability to influence others
Positive professional attitude to getting things done
Innovative, constantly looking for new opportunities and solutions
Works well as part of a team
Role conditional on passing employee vetting process which includes a 5 year employment reference check, 3 year financial probity and basic criminal disclosure check.
We offer an unrivalled benefits package including flexible working arrangements, enhanced maternity & paternity, medical cash plan, company sick pay, 5% matched pension, up to 27 days paid holiday (subject to length of service increments) plus bank holidays on top and option to top up by 5 days per year through our flexible leave scheme.
Kuro Health actively promotes equality of opportunity for all. We welcome applications from a wide range of candidates with the right mix of talent, skills and potential.
Sep 18, 2023
Full time
The Lead Tester will sit within the Kuro Health Product Team and lead functional testing and test co-ordination as the Group moves forward with a number of new IT platform implementations and enhancements.
You will be responsible for ensuring that new developments are thoroughly and meticulously tested, with issues identified and passed back to the developers for further work as well establishing test processes and practices.
With experience of planning and executing test cycles in an agile delivery environment, this role would suit someone with testing experience as part of a test team, wanting to take a first step into a test lead role.
A full-time post, working 37.5 hours per week Monday to Friday. Remote working, but occasional requirement to attend a site office.
Key accountabilities & responsibilities
Works closely with the product owners to determine the scope of testing for each release based on the requirements.
Constructs well structured test plans and test cases, confirms and manages own time against effort estimates.
Agrees testing metrics and success criteria with the product team. Ensures quality criteria are met prior to sign-off for release.
Executes testing against test plans.
Works with product and development resources to ensure that any defects are appropriately recorded and prioritised.
Identifies any risks and issues relating to testing and escalates appropriately.
Tracks progress and QA metrics, communicates the status of testing clearly ensuring all interested parties receive regular updates.
Creates standard test collateral for re-use as required such as test plans, test and defect reports.
Provides knowledge of testing best practice throughout the development lifecycle.
Supports UAT of changes and releases within the business units, including collating and prioritising defects, managing retests and reporting on test progress.
Proactively identifies areas for improvement in testing, establishing and presenting recommendations to the Product Manager.
Demonstrates excellent communication and collaboration within the scrum environment.
Key Relationships
Develops strong relationships with Product, Development and operational delivery teams to ensure that testing can be executed effectively.
Person Specification
Experience - Essential
Functional testing experience in an agile delivery environment and knowledge of software testing.
Experience of creating and maintaining test plans.
Experience of working with 3rd party suppliers.
Experience of working in a cross-functional environment with product owners, business analysts, developers, business testers and operational stakeholders.
Education and qualifications - Desirable
ISTQB/ISEB Testing Certification
Skills and knowledge - Essential
Excellent test planning and co-ordination skills
Understanding of testing best practices
Clear communicator
Skills and knowledge - Essential
Case management and workflow systems
API testing
Behaviour - Essential
Self-motivated and proactive. High levels of commitment and enthusiasm
Happy to get hands dirty where required!
Collaborative style with the ability to influence others
Positive professional attitude to getting things done
Innovative, constantly looking for new opportunities and solutions
Works well as part of a team
Role conditional on passing employee vetting process which includes a 5 year employment reference check, 3 year financial probity and basic criminal disclosure check.
We offer an unrivalled benefits package including flexible working arrangements, enhanced maternity & paternity, medical cash plan, company sick pay, 5% matched pension, up to 27 days paid holiday (subject to length of service increments) plus bank holidays on top and option to top up by 5 days per year through our flexible leave scheme.
Kuro Health actively promotes equality of opportunity for all. We welcome applications from a wide range of candidates with the right mix of talent, skills and potential.
Our Head of CRM & Data Management will join a small fast paced team, with the ideal candidate having a background in SME’s working technically hands on with a strong understanding of HUBSPOT and data management.
The core purpose for this role in its first year is to lead on hubspot usage, educating and consulting with teams, reviewing, identifying and implementing solutions to help future proof the platform. You will be our in-house expert supporting a workforce of (approx.) 70 and have a strong understanding of CRM systems terminology and use at SME level. We are looking for someone who can ensure effective workflows.
You will be responsible for managing and overseeing our CRM whilst providing some light touch support on wider systems day to day. Our ideal candidate will have experience specifically working with Hubspot, with some understanding of Wordpress.
Working closely with our 3rd party support partners you will be responsible for finding the most efficient ways of using the CRM and systems environment more effectively.
Our Head of CRM & Data Management will have strong project management skills and technical ability. You will have demonstrable experience leading effective data management practices and processes.
If you are an experienced Hubspot CRM & Data Manager, Head of CRM or CRM Executive and are looking for a business where you can further your career, take autonomy and lead a visionary function then this opportunity is not to be missed!
LOCATION: UK-Wide, hybrid working available with offices in MediaCityUK, Bristol and London
SALARY: FTE £45,000
CONTRACT: Initial 1-year initial fixed term full time OR min 3 days per week, scope to become permanent. Flexible hours.
TO APPLY: Email your CV, cover letter and/or 1-2-minute video link* to jobs@wearecreative.uk by 28th July 2023 midday. Please complete our anonymous diversity and inclusion survey. Interviews will take place by video conference 4th August, short notice period/ immediate appointment preferred.
* Video link optional. Creative UK is an inclusive recruiter and happy to make adjustments to our selection process by request
CORE ACCOUNTABILITIES
Day to day CRM and data queries, working closely with 3rd party support where required
Auditing CRM use and recommended solutions for developing usage across wider teams
Lead internal training
Lead data management, sharing, processing and solutions to data-related problems
Manage processes that are conducive to increasing productivity, continuous integration and improvement.
Lead an internal data review, consultation, recommendations and project management
KEY RESPONSIBILITIES
HUBSPOT CRM
Support the team with campaign building and driving customer acquisition across our product portfolio.
Create and manage membership engagement campaigns and workflows
End-to-end email testing for link accuracy, legal compliance, mobile optimisation & deliverability
Manage campaign segmentation and data selection
Setting up automation systems to support lead nurturing through the funnel
Own, manage and maintain customer and prospect data in the CRM system, and work with teams to ensure accuracy and completeness
Analyse customer and lead data and behaviour to identify trends and insights that can inform marketing and communication strategies
Ongoing development of a suite of reports for marketing, sales and operations
Ongoing support and management of the Sales Hub, Marketing Hub and Operations Hub
Ongoing support and training to teams
DATA MANAGEMENT
Maintain and improve data management processes and accuracy across systems; primarily Hubspot and Office365 (used for wider company data storage)
Ongoing management of data imports, cleansing, duplication, data enrichment, list management and data compliance
Improve policies and procedures for data management, sharing and processing
Work closely with the Marketing team to understand Hubspot integrations e.g. website, events, stripe - ensuring the CRM is linked and effective across integrations
OTHER
Provide light touch support to our Office365 environment e.g. ad-hoc updating of user permissions, monitoring of data storage, distribution lists (training will be provided)
Ensure management of CRM and data is strategic, utilising subscriptions and negotiating costs where required
Work with the wider team to ensure our digital offerings to stakeholders are appropriate, secure and connected
This job description is not intended to be either prescriptive or exhaustive; it is issued as a framework to outline the main areas of responsibility at the time of writing
Required Experience, Knowledge and Skills:
CRM DEVELOPMENT experience, must have strong experience of work with HUBSPOT
Previous experience of working with large data sets and migrating data
PRO-ACTIVE, able to show initiative and to drive activity within deadlines.
Excellent COMMUNICATION skills, able to engage effectively with colleagues at all levels.
ORGANISED with experience of working to tight deadlines.
PROJECT MANAGEMENT: knowledge of tools and managing projects from start to end
DATA MANAGEMENT experience with data functions (collection, analysis, distribution, GDPR)
Knowledge of Office365 & Wordpress (desirable)
All our employees will be expected to demonstrate behaviours associated with our company values. Our values drive the way we work; how we do things is just as important as what we do.
We join the dots; collaboration is in our DNA
We support and empower; we are here to make a difference
We are curious, open & honest
We celebrate difference & value equality of opportunity
OUR PEOPLE PERKS
Fully flexible hybrid working
Pension enrolment from 3 months service, 5% employer contribution
Cycle 2 Work scheme, in partnership with Halfords
Benefits hub, discounts across a broad range of partners
Life Assurance & BUPA private medical (1 years service)
Employee Assistance Programme, Health Assured
Mental Health Guardians
Summer Fridays, finish at 3pm every Friday throughout July & August
Your birthday off as paid leave, extra days off over the annual festive period
2 paid volunteer days per year to give something back to the community
Diversity Changes Everything: We value difference and celebrate the creativity that it brings.
We are committed to improving diversity and inclusion across our organisation and industry by championing a variety of backgrounds, perspectives, identities and talents.
Jul 05, 2023
Full time
Our Head of CRM & Data Management will join a small fast paced team, with the ideal candidate having a background in SME’s working technically hands on with a strong understanding of HUBSPOT and data management.
The core purpose for this role in its first year is to lead on hubspot usage, educating and consulting with teams, reviewing, identifying and implementing solutions to help future proof the platform. You will be our in-house expert supporting a workforce of (approx.) 70 and have a strong understanding of CRM systems terminology and use at SME level. We are looking for someone who can ensure effective workflows.
You will be responsible for managing and overseeing our CRM whilst providing some light touch support on wider systems day to day. Our ideal candidate will have experience specifically working with Hubspot, with some understanding of Wordpress.
Working closely with our 3rd party support partners you will be responsible for finding the most efficient ways of using the CRM and systems environment more effectively.
Our Head of CRM & Data Management will have strong project management skills and technical ability. You will have demonstrable experience leading effective data management practices and processes.
If you are an experienced Hubspot CRM & Data Manager, Head of CRM or CRM Executive and are looking for a business where you can further your career, take autonomy and lead a visionary function then this opportunity is not to be missed!
LOCATION: UK-Wide, hybrid working available with offices in MediaCityUK, Bristol and London
SALARY: FTE £45,000
CONTRACT: Initial 1-year initial fixed term full time OR min 3 days per week, scope to become permanent. Flexible hours.
TO APPLY: Email your CV, cover letter and/or 1-2-minute video link* to jobs@wearecreative.uk by 28th July 2023 midday. Please complete our anonymous diversity and inclusion survey. Interviews will take place by video conference 4th August, short notice period/ immediate appointment preferred.
* Video link optional. Creative UK is an inclusive recruiter and happy to make adjustments to our selection process by request
CORE ACCOUNTABILITIES
Day to day CRM and data queries, working closely with 3rd party support where required
Auditing CRM use and recommended solutions for developing usage across wider teams
Lead internal training
Lead data management, sharing, processing and solutions to data-related problems
Manage processes that are conducive to increasing productivity, continuous integration and improvement.
Lead an internal data review, consultation, recommendations and project management
KEY RESPONSIBILITIES
HUBSPOT CRM
Support the team with campaign building and driving customer acquisition across our product portfolio.
Create and manage membership engagement campaigns and workflows
End-to-end email testing for link accuracy, legal compliance, mobile optimisation & deliverability
Manage campaign segmentation and data selection
Setting up automation systems to support lead nurturing through the funnel
Own, manage and maintain customer and prospect data in the CRM system, and work with teams to ensure accuracy and completeness
Analyse customer and lead data and behaviour to identify trends and insights that can inform marketing and communication strategies
Ongoing development of a suite of reports for marketing, sales and operations
Ongoing support and management of the Sales Hub, Marketing Hub and Operations Hub
Ongoing support and training to teams
DATA MANAGEMENT
Maintain and improve data management processes and accuracy across systems; primarily Hubspot and Office365 (used for wider company data storage)
Ongoing management of data imports, cleansing, duplication, data enrichment, list management and data compliance
Improve policies and procedures for data management, sharing and processing
Work closely with the Marketing team to understand Hubspot integrations e.g. website, events, stripe - ensuring the CRM is linked and effective across integrations
OTHER
Provide light touch support to our Office365 environment e.g. ad-hoc updating of user permissions, monitoring of data storage, distribution lists (training will be provided)
Ensure management of CRM and data is strategic, utilising subscriptions and negotiating costs where required
Work with the wider team to ensure our digital offerings to stakeholders are appropriate, secure and connected
This job description is not intended to be either prescriptive or exhaustive; it is issued as a framework to outline the main areas of responsibility at the time of writing
Required Experience, Knowledge and Skills:
CRM DEVELOPMENT experience, must have strong experience of work with HUBSPOT
Previous experience of working with large data sets and migrating data
PRO-ACTIVE, able to show initiative and to drive activity within deadlines.
Excellent COMMUNICATION skills, able to engage effectively with colleagues at all levels.
ORGANISED with experience of working to tight deadlines.
PROJECT MANAGEMENT: knowledge of tools and managing projects from start to end
DATA MANAGEMENT experience with data functions (collection, analysis, distribution, GDPR)
Knowledge of Office365 & Wordpress (desirable)
All our employees will be expected to demonstrate behaviours associated with our company values. Our values drive the way we work; how we do things is just as important as what we do.
We join the dots; collaboration is in our DNA
We support and empower; we are here to make a difference
We are curious, open & honest
We celebrate difference & value equality of opportunity
OUR PEOPLE PERKS
Fully flexible hybrid working
Pension enrolment from 3 months service, 5% employer contribution
Cycle 2 Work scheme, in partnership with Halfords
Benefits hub, discounts across a broad range of partners
Life Assurance & BUPA private medical (1 years service)
Employee Assistance Programme, Health Assured
Mental Health Guardians
Summer Fridays, finish at 3pm every Friday throughout July & August
Your birthday off as paid leave, extra days off over the annual festive period
2 paid volunteer days per year to give something back to the community
Diversity Changes Everything: We value difference and celebrate the creativity that it brings.
We are committed to improving diversity and inclusion across our organisation and industry by championing a variety of backgrounds, perspectives, identities and talents.
The Schools of King Edward VI in Birmingham
Birmingham, UK
The mission of the King Edward VI Foundation (the “Foundation”) is to make Birmingham the best place to be educated in the UK. A progressive, influential educational charity, King Edward VI Foundation’s reputation is underpinned by a long and distinguished history. King Edward’s School was established in 1552 by King Edward VI, part of the early growth of secular education in England. In the late 19th century, our five grammar schools and King Edward VI High School for Girls were an early step in extending secondary education for girls and boys.
The 21st century has brought the formation of the King Edward VI Academy Trust, a means of expanding from our original five grammar schools to a current family of eleven academies and two independent schools. Six of the academies are selective; five are comprehensive, some serving Birmingham’s most deprived communities. To serve the city’s children, we recognise that we need to provide a diverse range of schools: independent as well as Academies, selective and also comprehensive. And we believe that those schools need to be accessible to all, regardless of ethnic, religious and social background.
The further development of digital practices and use of technology is integral to the above, and the purpose of this role is to nurture and support this development via the organisation’s Single Central Enterprise Platform (SCEP), among other priorities. The SCEP, running on Microsoft 365, provides a solution to the organisation for collaboration and communication.
We are looking to appoint a well-qualified, experienced and highly motivated individual to join the central Digital and Technology team and fulfil this critical position to manage the organisation’s Single Central Enterprise Platform (SCEP), running on Microsoft 365.
Our schools have achieved great things by managing their individual digital initiatives, particularly during the pandemic. Now it is time for all parts of the organisation to work collectively in advancing and joining up its digital infrastructure and thereby contributing to the Foundation’s work towards achieving its objectives and realising its mission.
The person appointed will have extensive knowledge of using and configuring the latest M365 technologies in addition to managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook and more. Experience of working in an educational environment is desirable. The person appointed must be committed to promoting and safeguarding the welfare of the students at the school.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Principal responsibilities and duties
Be the central point of contact for all matters relating the Microsoft 365 Single Central Enterprise Platform (SCEP).
Be responsible for Exchange, End point manager, SharePoint online, Power Apps, Power Automate, Intune, O365 security compliance, DLP.
Monitor M365 and react accordingly to any data or cyber-security concerns.
Be responsible for ensuring that administrative rights of users are monitored and controlled appropriately.
Ensure effective change controls are implemented to allow the multiple organisations of the organisation to co-exist within a shared environment.
Responsibility for ensuring that the organisation’s email protection solutions are monitored and that any held/delayed emails are released within a timely manner.
The backup of M365 is automated using an external solution, however the post holder will be responsible for monitoring this service to assure compliance and disaster recovery readiness in the event of a critical incident.
Create policy documents for consumption across the organisation.
Ensure that the M365 SCEP meets and maintains compliance with the DfE’s Digital and Technology standards for schools and colleges.
Work closely and collaboratively with our schools, in particular the school-based technical leads to ensure the M365 SCEP meets operational needs.
Provide additional capacity to the Digital and Technology team with migrating schools to the M365 SCEP on an ad-hoc basis to
Work or support any work undertaken with any third-parties as required to deliver the responsibilities listed above.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
General responsibilities and duties
To develop a clear understanding of the Foundation’s vision, mission and strategic aims and to actively support these.
To remain up to date with the Foundation’s policies, procedures and code of conduct and always uphold these.
To remain committed to the safeguarding of all of our students.
To identify and undertake relevant training to enable continuing professional development, where resources allow.
To prepare for and proactively engage in the performance review cycle with your line manager.
To attend appropriate internal and external meetings, as directed by your line manager.
To undertake such other duties as are agreed as being in keeping with the general nature of the job and its grade.
The successful candidate will be required to fulfil an enhanced DBS check.
This job description reflects the current requirements of the post. As duties and responsibilities change and develop due to changes in organisational and other circumstances, so the actual duties and responsibilities will vary from the particulars of this job description. Job descriptions will be updated or amended from time to time to reflect such changes.
Person Specification
Knowledge and experience
Essential
Extensive knowledge of using and configuring latest M365 technologies
Experience and knowledge of managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook
Experience of managing organisation wide IT projects and engaging with key stakeholders with the aim of standardisation, unification and simplification
Experience of contributing to a process improvement or change project
Experience of managing contracts with suppliers
Knowledge of infrastructure, software solutions, Microsoft Server technologies, networking, security and storage systems
Demonstrable experience of working in an IT /technical management environment within an educational organisational setting
Desirable
Education sector experience
Prior experience of working within a similar role
Practical experience of cloud migrations
Experience with wider infrastructure technologies
Skilled at providing training and support
Qualifications
Essential
University degree in computing or related or equivalent work experience
Desirable
Current and relevant Microsoft Certification
Competencies & Skills
Essential
Demonstrable experience of supporting a shared M365 environment
Technical IT skills
Strong communication skills
Strong attention to detail
Demonstrates a strong commitment to providing excellent customer service
Task delivery, accuracy, detail and completion
Good project management skills; systematic approach to problem solving
Demonstrable good written and verbal communication skills
Ability to work well under pressure
Strong ability to work as a part of a team
Aptitude and attitude appropriate for development within the role.
Ability to deliver quality support and to deliver at pace
Flexible and proactive (ability to drive change)
Ability to influence and persuade others
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
Desirable
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
A full job description and an application pack for this post, can be found at: https://www.schoolsofkingedwardvi.co.uk/foundation/job-opportunities/
Jun 23, 2023
Full time
The mission of the King Edward VI Foundation (the “Foundation”) is to make Birmingham the best place to be educated in the UK. A progressive, influential educational charity, King Edward VI Foundation’s reputation is underpinned by a long and distinguished history. King Edward’s School was established in 1552 by King Edward VI, part of the early growth of secular education in England. In the late 19th century, our five grammar schools and King Edward VI High School for Girls were an early step in extending secondary education for girls and boys.
The 21st century has brought the formation of the King Edward VI Academy Trust, a means of expanding from our original five grammar schools to a current family of eleven academies and two independent schools. Six of the academies are selective; five are comprehensive, some serving Birmingham’s most deprived communities. To serve the city’s children, we recognise that we need to provide a diverse range of schools: independent as well as Academies, selective and also comprehensive. And we believe that those schools need to be accessible to all, regardless of ethnic, religious and social background.
The further development of digital practices and use of technology is integral to the above, and the purpose of this role is to nurture and support this development via the organisation’s Single Central Enterprise Platform (SCEP), among other priorities. The SCEP, running on Microsoft 365, provides a solution to the organisation for collaboration and communication.
We are looking to appoint a well-qualified, experienced and highly motivated individual to join the central Digital and Technology team and fulfil this critical position to manage the organisation’s Single Central Enterprise Platform (SCEP), running on Microsoft 365.
Our schools have achieved great things by managing their individual digital initiatives, particularly during the pandemic. Now it is time for all parts of the organisation to work collectively in advancing and joining up its digital infrastructure and thereby contributing to the Foundation’s work towards achieving its objectives and realising its mission.
The person appointed will have extensive knowledge of using and configuring the latest M365 technologies in addition to managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook and more. Experience of working in an educational environment is desirable. The person appointed must be committed to promoting and safeguarding the welfare of the students at the school.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Principal responsibilities and duties
Be the central point of contact for all matters relating the Microsoft 365 Single Central Enterprise Platform (SCEP).
Be responsible for Exchange, End point manager, SharePoint online, Power Apps, Power Automate, Intune, O365 security compliance, DLP.
Monitor M365 and react accordingly to any data or cyber-security concerns.
Be responsible for ensuring that administrative rights of users are monitored and controlled appropriately.
Ensure effective change controls are implemented to allow the multiple organisations of the organisation to co-exist within a shared environment.
Responsibility for ensuring that the organisation’s email protection solutions are monitored and that any held/delayed emails are released within a timely manner.
The backup of M365 is automated using an external solution, however the post holder will be responsible for monitoring this service to assure compliance and disaster recovery readiness in the event of a critical incident.
Create policy documents for consumption across the organisation.
Ensure that the M365 SCEP meets and maintains compliance with the DfE’s Digital and Technology standards for schools and colleges.
Work closely and collaboratively with our schools, in particular the school-based technical leads to ensure the M365 SCEP meets operational needs.
Provide additional capacity to the Digital and Technology team with migrating schools to the M365 SCEP on an ad-hoc basis to
Work or support any work undertaken with any third-parties as required to deliver the responsibilities listed above.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
General responsibilities and duties
To develop a clear understanding of the Foundation’s vision, mission and strategic aims and to actively support these.
To remain up to date with the Foundation’s policies, procedures and code of conduct and always uphold these.
To remain committed to the safeguarding of all of our students.
To identify and undertake relevant training to enable continuing professional development, where resources allow.
To prepare for and proactively engage in the performance review cycle with your line manager.
To attend appropriate internal and external meetings, as directed by your line manager.
To undertake such other duties as are agreed as being in keeping with the general nature of the job and its grade.
The successful candidate will be required to fulfil an enhanced DBS check.
This job description reflects the current requirements of the post. As duties and responsibilities change and develop due to changes in organisational and other circumstances, so the actual duties and responsibilities will vary from the particulars of this job description. Job descriptions will be updated or amended from time to time to reflect such changes.
Person Specification
Knowledge and experience
Essential
Extensive knowledge of using and configuring latest M365 technologies
Experience and knowledge of managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook
Experience of managing organisation wide IT projects and engaging with key stakeholders with the aim of standardisation, unification and simplification
Experience of contributing to a process improvement or change project
Experience of managing contracts with suppliers
Knowledge of infrastructure, software solutions, Microsoft Server technologies, networking, security and storage systems
Demonstrable experience of working in an IT /technical management environment within an educational organisational setting
Desirable
Education sector experience
Prior experience of working within a similar role
Practical experience of cloud migrations
Experience with wider infrastructure technologies
Skilled at providing training and support
Qualifications
Essential
University degree in computing or related or equivalent work experience
Desirable
Current and relevant Microsoft Certification
Competencies & Skills
Essential
Demonstrable experience of supporting a shared M365 environment
Technical IT skills
Strong communication skills
Strong attention to detail
Demonstrates a strong commitment to providing excellent customer service
Task delivery, accuracy, detail and completion
Good project management skills; systematic approach to problem solving
Demonstrable good written and verbal communication skills
Ability to work well under pressure
Strong ability to work as a part of a team
Aptitude and attitude appropriate for development within the role.
Ability to deliver quality support and to deliver at pace
Flexible and proactive (ability to drive change)
Ability to influence and persuade others
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
Desirable
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
A full job description and an application pack for this post, can be found at: https://www.schoolsofkingedwardvi.co.uk/foundation/job-opportunities/
Digital Delivery Manager
Closing date: 29 January 2023
Location: Flexible
Salary: £41,150 - £46,147 (Grade 7)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number : 203412
Job Description
We’re looking for an experienced agile delivery manager to join our growing Digital Services Team.
As the first Delivery Manager in our team, you’ll join us at an exciting time. This is an opportunity to shape our approach to delivering agile products and services and help support Natural Resources Wales in our work to tackle the climate and nature emergencies.
Over a million people access information and services on the Natural Resources Wales website every year. These include helping businesses comply with environmental regulations to protect the Welsh environment and helping house holders understand their flood risk and prepare for flooding. It’s also an important platform for other public bodies and used by policy makers to access the evidence they need to help make decisions. And much more in-between!
Working in a multidisciplinary team, your mission will be to take a user-centred design approach to continuously build, test and support the Natural Resources Wales website and intranet platforms. Your role will be to help create the right environment for your delivery teams by removing blockers and challenging the status quo, to enable the team to succeed.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Be an advocate for agile and digital, sharing best practice with NRW and Welsh public sector colleagues through communities of practice.
Have substantial experience in agile delivery, of complex or multiple digital products, gained from working in a number of different organisations or in different roles or functions within a single organisation.
Be able to explain complex technical concepts in plain Englis
Planning and managing digital products and services in an agile environment, ensuring that projects keep within budget.
Experience of agile coaching
Experience of a range of delivery tools (e.g. Trello, Jira, etc.) and remote working tools (Slack, Google Hangouts, Zoom, etc.). Managing and prioritising multiple products/services simultaneously.
Experience of identifying and mitigating risks.
Strong interpersonal skills, including experience of establishing and maintaining strong networks across teams.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Dec 09, 2022
Full time
Digital Delivery Manager
Closing date: 29 January 2023
Location: Flexible
Salary: £41,150 - £46,147 (Grade 7)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number : 203412
Job Description
We’re looking for an experienced agile delivery manager to join our growing Digital Services Team.
As the first Delivery Manager in our team, you’ll join us at an exciting time. This is an opportunity to shape our approach to delivering agile products and services and help support Natural Resources Wales in our work to tackle the climate and nature emergencies.
Over a million people access information and services on the Natural Resources Wales website every year. These include helping businesses comply with environmental regulations to protect the Welsh environment and helping house holders understand their flood risk and prepare for flooding. It’s also an important platform for other public bodies and used by policy makers to access the evidence they need to help make decisions. And much more in-between!
Working in a multidisciplinary team, your mission will be to take a user-centred design approach to continuously build, test and support the Natural Resources Wales website and intranet platforms. Your role will be to help create the right environment for your delivery teams by removing blockers and challenging the status quo, to enable the team to succeed.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Be an advocate for agile and digital, sharing best practice with NRW and Welsh public sector colleagues through communities of practice.
Have substantial experience in agile delivery, of complex or multiple digital products, gained from working in a number of different organisations or in different roles or functions within a single organisation.
Be able to explain complex technical concepts in plain Englis
Planning and managing digital products and services in an agile environment, ensuring that projects keep within budget.
Experience of agile coaching
Experience of a range of delivery tools (e.g. Trello, Jira, etc.) and remote working tools (Slack, Google Hangouts, Zoom, etc.). Managing and prioritising multiple products/services simultaneously.
Experience of identifying and mitigating risks.
Strong interpersonal skills, including experience of establishing and maintaining strong networks across teams.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Digital Product Manager
Closing date: 29 January 2023
Location: Flexible
Salary: £41,150 - £46,147 (Grade 7)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number: 203411
Job Description
We’re looking for an experienced product manager to join our growing Digital Services Team.
You’ll join us at an exciting time to lead on developing the future vision for the Natural Resources Wales website, and help support our organisation’s priorities to tackle the climate and nature emergencies.
Over a million people access information and services on the Natural Resources Wales website every year. From making sure businesses comply with environmental regulations and protect the Welsh environment to helping householders understand their flood risk. It’s also an important platform for other public bodies and used by policy makers access to the evidence needed to base their decision. And many more services in-between!
Working in a multidisciplinary team, you will take a user-centred design approach to continuously build, test and support the Natural Resources Wales digital platforms. Your role will be to identify and frame the problems and set priorities for the improvements of NRW digital products – mainly focused on the website and intranet.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Technical knowledge and understanding gained from career experience relevant to the role, or degree in relevant area.
Have substantial experience in product management, of complex or multiple digital products, gained from working in a number of different organisations or in different roles or functions within a single organisation.
Able to explain complex technical concepts in plain English
Experience of working as a product manager in a multi-disciplinary team (user-centred design and technical roles).
Budget and project management skills suitable for managing, or making a significant contribution to, projects involving the use of specialist contractors.
Experience of influencing strategies, development plans and work programmes of internal and external stakeholders.
Strong interpersonal skills, including experience of establishing and maintaining strong networks across teams.
Persuasive and compelling presentation skills with an ability to be passionate advocate of your portfolio.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Dec 09, 2022
Full time
Digital Product Manager
Closing date: 29 January 2023
Location: Flexible
Salary: £41,150 - £46,147 (Grade 7)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number: 203411
Job Description
We’re looking for an experienced product manager to join our growing Digital Services Team.
You’ll join us at an exciting time to lead on developing the future vision for the Natural Resources Wales website, and help support our organisation’s priorities to tackle the climate and nature emergencies.
Over a million people access information and services on the Natural Resources Wales website every year. From making sure businesses comply with environmental regulations and protect the Welsh environment to helping householders understand their flood risk. It’s also an important platform for other public bodies and used by policy makers access to the evidence needed to base their decision. And many more services in-between!
Working in a multidisciplinary team, you will take a user-centred design approach to continuously build, test and support the Natural Resources Wales digital platforms. Your role will be to identify and frame the problems and set priorities for the improvements of NRW digital products – mainly focused on the website and intranet.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Technical knowledge and understanding gained from career experience relevant to the role, or degree in relevant area.
Have substantial experience in product management, of complex or multiple digital products, gained from working in a number of different organisations or in different roles or functions within a single organisation.
Able to explain complex technical concepts in plain English
Experience of working as a product manager in a multi-disciplinary team (user-centred design and technical roles).
Budget and project management skills suitable for managing, or making a significant contribution to, projects involving the use of specialist contractors.
Experience of influencing strategies, development plans and work programmes of internal and external stakeholders.
Strong interpersonal skills, including experience of establishing and maintaining strong networks across teams.
Persuasive and compelling presentation skills with an ability to be passionate advocate of your portfolio.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Web Developer
Closing date: 29 January 2023
Location: Bangor or Cardiff
Salary: £41,150 - £46,147 (Grade 7)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number: 203437, 203434
Job Description
We’re looking for an experienced web developer to join a new team that will be responsible for developing and managing the Natural Resources Wales website and publishing platforms.
This is a chance to use your skills and experience in a role that will make a real difference in supporting Wales’ ambitions to tackle the climate and nature emergencies.
Over a million people access information and services on the Natural Resources Wales website every year. From making sure businesses comply with environmental regulations and protect the Welsh environment to helping householders understand their flood risk. It’s also an important platform for other public bodies and used by policy makers to access evidence needed to base their decisions. And many more services in-between!
Find out more about our vision for better digital services for Natural Resources Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Technical knowledge and understanding gained from career experience relevant to the role, or degree in relevant area.
Experience developing digital products that comply with accessibility standards
Experience of working in a multidisciplinary agile web team.
Strong interpersonal skills, including experience of establishing and maintaining strong networks across teams.
Experience of working within a Microsoft Azure and Office 365 environment.
Ability to troubleshoot and make recommendations on the resilience and supportability of solutions.
Experience of working in Visual Studio and Azure DevOps.
Experience of working with, and developing a Content Management System (CMS).
Experience of working with Umbraco (desirable)
Knowledge of Rest APIs, HTML 5, CSS, C#, MVC, JavaScript, and Microsoft SQL.
Understanding of the latest Azure offerings including API Manager, Azure Functions, Azure LogicApps and Azure Insights.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Dec 08, 2022
Full time
Web Developer
Closing date: 29 January 2023
Location: Bangor or Cardiff
Salary: £41,150 - £46,147 (Grade 7)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number: 203437, 203434
Job Description
We’re looking for an experienced web developer to join a new team that will be responsible for developing and managing the Natural Resources Wales website and publishing platforms.
This is a chance to use your skills and experience in a role that will make a real difference in supporting Wales’ ambitions to tackle the climate and nature emergencies.
Over a million people access information and services on the Natural Resources Wales website every year. From making sure businesses comply with environmental regulations and protect the Welsh environment to helping householders understand their flood risk. It’s also an important platform for other public bodies and used by policy makers to access evidence needed to base their decisions. And many more services in-between!
Find out more about our vision for better digital services for Natural Resources Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Technical knowledge and understanding gained from career experience relevant to the role, or degree in relevant area.
Experience developing digital products that comply with accessibility standards
Experience of working in a multidisciplinary agile web team.
Strong interpersonal skills, including experience of establishing and maintaining strong networks across teams.
Experience of working within a Microsoft Azure and Office 365 environment.
Ability to troubleshoot and make recommendations on the resilience and supportability of solutions.
Experience of working in Visual Studio and Azure DevOps.
Experience of working with, and developing a Content Management System (CMS).
Experience of working with Umbraco (desirable)
Knowledge of Rest APIs, HTML 5, CSS, C#, MVC, JavaScript, and Microsoft SQL.
Understanding of the latest Azure offerings including API Manager, Azure Functions, Azure LogicApps and Azure Insights.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
REPORTS TO :
The Database Manager reports to the Head of IT.
SUMMARY :
The Database Manager is responsible for the development, management and maintenance of the University’s administrative IT Systems including the interfaces with other systems. The Database Manager contributes to the IT Department’s strategic objectives and operational plan in relation to management information systems.
MAIN DUTIES :
The Database Manager’s main duties are to:
be responsible for the development, management and maintenance of the University’s administrative IT systems including the interfaces with other systems (PowerCampus, Blackboard, SharePoint, WordPress, Sage Snowdrop, AKERO, Argos, etc.;
perform systems analysis, documentation and programming activities as required in conjunction with other IT staff and users;
provide 1st / 2nd line support to users of the University’s management information systems;
liaise with departments to determine their needs and develop and deliver appropriate solutions;
collaborate with colleagues within the University in the maintenance of settings and processes in the University's student information and enterprise systems with an emphasis on data standards and consistency;
facilitate and participate in the testing/debugging of system upgrades and new functionality, and diagnose and resolve problems occurring in multiple software and database platforms;
develop the capability of integration between all systems including PowerCampus, Blackboard, the University’s Portal and any other platforms which require to interact with the University’s Databases and implement in line with business requirements;
contribute to the IT Department’s strategic objectives and operational plan in relation to management information systems;
produce and analyse responses to complex queries relating to PowerCampus and assist in the writing of reports as required;
coach faculty and staff on use of systems and business processing tools;
undertake special projects and development work as required;
adhere to and promote the university’s Health and Safety policies and procedures.
LOCATION :
The Database Manager is located at the Richmond Campus. The university is anticipating a change of location to a new site in South West London in 2022.
SPECIAL NOTE :
By the nature of the duties of this position, there may be a requirement for occasional evening and weekend work. A Disclosure and Barring Service check at the enhanced level is required for this position.
GENERAL :
The above responsibilities are subject to change at the discretion of the Head of IT and shall include other responsibilities as the Head of IT may from time-to-time assign. The Head of IT may also, at their discretion, reassign some of the above responsibilities. The Head of IT will work with the Database manager to co-ordinate work and resolve problems and will evaluate the Database Manager’s performance.
PERSON SPECIFICATION
ESSENTIAL :
proven skills and experience in the use of query languages, commercial reporting tools such as SQL Server Reporting Services to develop and produce complex reports and data analysis;
knowledge of legacy products such as Informix, Solaris and the ability to extract and transfer the information into current PowerCampus interface;
experience of 4GL or 3GL programming languages to extract and manipulate database information;
experience of working with from MS SQL Server 2008 to latest, MS Reporting and Integration Services and an understanding of MS SQL stored procedures, triggers and functions and all components of SSRS, SSAS and SSIS;
be able to liaise and communicate with current suppliers i.e. Ellucian PowerCampus, Sage, Blackboard, etc., and be the technical contact for any projects involving the optimization of current business critical systems
an understanding of business systems and processes in a higher education environment;
excellent written and oral analysis and presentation skills, including the ability to convey complex ideas and data in a concise, actionable form;
strong organisation and time management skills;
the ability to build effective working relationships with a wide range of University users and external stakeholders;
experience in coaching others;
ability to grasp new concepts quickly and to work quickly and accurately;
able to work as part of a team, while taking sole responsibility for areas of a project;
able to maintain strict confidentiality of sensitive data and information;
a relevant degree or equivalent qualification or work experience.
DESIRABLE :
Experience in:
using Ellucian’s PowerCampus or a similar student information system;
NET, ADO.NET, ASP.NET, LINQ, T-SQL; PHP, C#, Java
database design and object relational mapping and performance tuning;
designing and providing training on reporting and business processing tools;
project management using PRINCE2 or similar.
Blackboard, SharePoint, WordPress, O365, version control systems
LIST OF SPECIFIC PROJECTS:
Transfer old Student Record System into current PowerCampus (PC) interface
Upgrade current MS OS 2008 R2 database servers to latest possible and transfer Power Campus
Liaise with Ellucian the software update of PowerCampus to ver. 8.6 and plan for staged upgrade to current ver. 9.2
Liaise with Marketing to help integration of PC and AKERO
Liaise with Finance to move away from PC financial customizations and transfer any student billing functionalities to PS Financials
Liaise with Infosilem to upgrade Argos and Timetabler to latest versions
Liaise with HR to scope and support upgrade of current platform
Aug 26, 2021
Full time
REPORTS TO :
The Database Manager reports to the Head of IT.
SUMMARY :
The Database Manager is responsible for the development, management and maintenance of the University’s administrative IT Systems including the interfaces with other systems. The Database Manager contributes to the IT Department’s strategic objectives and operational plan in relation to management information systems.
MAIN DUTIES :
The Database Manager’s main duties are to:
be responsible for the development, management and maintenance of the University’s administrative IT systems including the interfaces with other systems (PowerCampus, Blackboard, SharePoint, WordPress, Sage Snowdrop, AKERO, Argos, etc.;
perform systems analysis, documentation and programming activities as required in conjunction with other IT staff and users;
provide 1st / 2nd line support to users of the University’s management information systems;
liaise with departments to determine their needs and develop and deliver appropriate solutions;
collaborate with colleagues within the University in the maintenance of settings and processes in the University's student information and enterprise systems with an emphasis on data standards and consistency;
facilitate and participate in the testing/debugging of system upgrades and new functionality, and diagnose and resolve problems occurring in multiple software and database platforms;
develop the capability of integration between all systems including PowerCampus, Blackboard, the University’s Portal and any other platforms which require to interact with the University’s Databases and implement in line with business requirements;
contribute to the IT Department’s strategic objectives and operational plan in relation to management information systems;
produce and analyse responses to complex queries relating to PowerCampus and assist in the writing of reports as required;
coach faculty and staff on use of systems and business processing tools;
undertake special projects and development work as required;
adhere to and promote the university’s Health and Safety policies and procedures.
LOCATION :
The Database Manager is located at the Richmond Campus. The university is anticipating a change of location to a new site in South West London in 2022.
SPECIAL NOTE :
By the nature of the duties of this position, there may be a requirement for occasional evening and weekend work. A Disclosure and Barring Service check at the enhanced level is required for this position.
GENERAL :
The above responsibilities are subject to change at the discretion of the Head of IT and shall include other responsibilities as the Head of IT may from time-to-time assign. The Head of IT may also, at their discretion, reassign some of the above responsibilities. The Head of IT will work with the Database manager to co-ordinate work and resolve problems and will evaluate the Database Manager’s performance.
PERSON SPECIFICATION
ESSENTIAL :
proven skills and experience in the use of query languages, commercial reporting tools such as SQL Server Reporting Services to develop and produce complex reports and data analysis;
knowledge of legacy products such as Informix, Solaris and the ability to extract and transfer the information into current PowerCampus interface;
experience of 4GL or 3GL programming languages to extract and manipulate database information;
experience of working with from MS SQL Server 2008 to latest, MS Reporting and Integration Services and an understanding of MS SQL stored procedures, triggers and functions and all components of SSRS, SSAS and SSIS;
be able to liaise and communicate with current suppliers i.e. Ellucian PowerCampus, Sage, Blackboard, etc., and be the technical contact for any projects involving the optimization of current business critical systems
an understanding of business systems and processes in a higher education environment;
excellent written and oral analysis and presentation skills, including the ability to convey complex ideas and data in a concise, actionable form;
strong organisation and time management skills;
the ability to build effective working relationships with a wide range of University users and external stakeholders;
experience in coaching others;
ability to grasp new concepts quickly and to work quickly and accurately;
able to work as part of a team, while taking sole responsibility for areas of a project;
able to maintain strict confidentiality of sensitive data and information;
a relevant degree or equivalent qualification or work experience.
DESIRABLE :
Experience in:
using Ellucian’s PowerCampus or a similar student information system;
NET, ADO.NET, ASP.NET, LINQ, T-SQL; PHP, C#, Java
database design and object relational mapping and performance tuning;
designing and providing training on reporting and business processing tools;
project management using PRINCE2 or similar.
Blackboard, SharePoint, WordPress, O365, version control systems
LIST OF SPECIFIC PROJECTS:
Transfer old Student Record System into current PowerCampus (PC) interface
Upgrade current MS OS 2008 R2 database servers to latest possible and transfer Power Campus
Liaise with Ellucian the software update of PowerCampus to ver. 8.6 and plan for staged upgrade to current ver. 9.2
Liaise with Marketing to help integration of PC and AKERO
Liaise with Finance to move away from PC financial customizations and transfer any student billing functionalities to PS Financials
Liaise with Infosilem to upgrade Argos and Timetabler to latest versions
Liaise with HR to scope and support upgrade of current platform
For over 50 years we have been helping its clients deliver better business financing. Today, our products and services are used by over 120 banks and finance providers worldwide. Our flexible end-to-end platform offers them everything they need to provide an extensive range of financing products, smoothly and securely. From institutional lenders to SME specialists, our software gives our clients the agility to create new and innovative finance products that help their customers thrive. Headquartered in London, and with regional offices in California and Singapore, Lendscape employs over 200 people around the world. We continue to grow and evolve, building on our heritage while keeping pace with the changing demands of the financial software sector. About the role and our Engineering team Joining our team is an exciting opportunity to be apart of a growing bunch. As a member of a team that is spread across various parts of the world, you will gain exposure to diverse cultures and perspectives. Being a part of Lendscape while we are venturing into new countries puts you at the forefront of expansion! Our Software Engineering team is our biggest function, with 80 colleagues spread across 9 squads they play a key role ensuring we continue to be leaders in our field. We have some exciting new developments and are committed to introducing 3 additional teams to take us to over 100 colleagues in Engineering. You will be responsible for both manual and automated testing, using analytical and technical skills to have a direct impact of the quality of the software we create and deliver. How you will make a difference The Quality Lead will be responsible for leading and managing the quality assurance function within the Engineering department. The primary focus of the role is to ensure the delivery of high-quality software products through the implementation and continuous improvement of quality processes and methodologies. You are responsible for Developing and executing a comprehensive quality strategy aligned with organisational goals. Leading and mentoring a team of quality assurance professionals. Collaborating with cross-functional teams to integrate quality practices throughout the software development lifecycle. Defining, implementing and continuously monitoring quality standards, procedures, and best practices with emphasis on rigour across the three. Establishing and monitoring key performance indicators (KPIs) to measure and improve software quality. Conducting regular audits and assessments to identify areas for improvement. Overseeing the creation and execution of test plans, test cases, and test scripts. Staying abreast of industry trends and advancements in quality assurance and software testing. Driving continuous improvement initiatives to enhance overall software development efficiency and quality. Technical requirements In-depth understanding of quality assurance methodologies such as Agile, Scrum, and DevOps. Experience in implementing and managing QA processes throughout the software development lifecycle. Proficiency in using testing tools and frameworks for both manual and automated testing. Knowledge of automation tools such as Cypress, Selenium, JUnit, TestNG, or equivalent. Very strong expertise in test automation, including the ability to design, develop, and maintain automated test scripts. Competency in at least one programming language (e.g., Java, Python, C#) to facilitate automated testing and scripting. Experience with bug tracking and project management tools (e.g., Jira, Bugzilla) to manage and prioritize quality issues. Proficient in version control systems (e.g., Git) to ensure proper code management and collaboration within development teams. Understanding of performance testing concepts and tools (e.g., Apache JMeter, LoadRunner) to assess software scalability and performance. Knowledge of security testing practices and tools to identify and mitigate potential vulnerabilities in software applications. Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and their testing capabilities. Experience in testing mobile applications on various platforms (iOS, Android) and devices. Understanding of data management principles and proficiency in SQL for database testing. Skills and experience Proven experience in a leadership role within quality assurance or software testing. In-depth knowledge of quality assurance methodologies, tools, and best practices. Strong understanding of the software development lifecycle. Excellent analytical and problem-solving skills. Exceptional communication and interpersonal skills. Ability to influence and collaborate with cross-functional teams. Knowledge of continuous integration and continuous delivery (CI/CD) practices. Bachelor's/Master's degree in Computer Science, Software Engineering, or related field. Minimum of five years of experience in quality assurance/testing roles. Experience in a leadership or managerial position advantageous. What's in it for you Private medical care and cash plan Flexible working hours Continuous training Cycle scheme and sponsored gym Learning and development Wellness and mindfulness perks Colleague volunteering Life assurance Work alongside a team developing and delivering innovative technology that creates huge value for a variety of local and international clients Our culture We are very proud of our culture and our way of working. Below are our shared values and behaviours that make up our work environment and our day-to-day experience at Lendscape. Achieve great things, together: We are supportive and empathetic, always available to lend a hand when needed. Go above and beyond for customers: We are customer centric and give 100% to deliver exceptional outcomes. Everyone is willing to go the extra mile to solve the customer's biggest challenges and help them get ahead. Embrace every opportunity: We're inspired by opportunities to sustainably grow ourselves. Lendscape and our customers. Rise to the challenge: We are self-motivated, empowered with flexibility and autonomy to work in our best way. What to expect We appreciate you taking the time to apply to this role with us, and we are committed to making your journey with us as positive as possible. Interviews are a team effort and we're keen to address any queries you may have and to determine if you equally feel if we are the right choice for your career. Should your application be selected for an interview the process will be an initial conversation with our Talent Partner Safa Mohamoud. During this conversation we will explore your background, a broad overview of your skillset and what drives you. This will be followed by a conversation with our Head of Engineering, Jon Jenkins to dive deeper into your experience and equally for you to ask in depth questions about the role. You will also have the opportunity to meet with some of the members of the Engineering team to understand our ways of working a bit better. Lendscape is for everyone Lendscape is passionate about ensuring that we remain a top performing business and a fantastic place to work - a place where everyone is comfortable to work. We're a business that values equal opportunities for all and we celebrate the unique and diverse backgrounds and experiences of each individual. Interested but not sure you tick every box? We recognize that skills and experience can be gained in various ways, and we encourage you to apply for a role at our company, even if you feel your background might not perfectly align with the position. We look forward to connecting with you.
Apr 19, 2024
Full time
For over 50 years we have been helping its clients deliver better business financing. Today, our products and services are used by over 120 banks and finance providers worldwide. Our flexible end-to-end platform offers them everything they need to provide an extensive range of financing products, smoothly and securely. From institutional lenders to SME specialists, our software gives our clients the agility to create new and innovative finance products that help their customers thrive. Headquartered in London, and with regional offices in California and Singapore, Lendscape employs over 200 people around the world. We continue to grow and evolve, building on our heritage while keeping pace with the changing demands of the financial software sector. About the role and our Engineering team Joining our team is an exciting opportunity to be apart of a growing bunch. As a member of a team that is spread across various parts of the world, you will gain exposure to diverse cultures and perspectives. Being a part of Lendscape while we are venturing into new countries puts you at the forefront of expansion! Our Software Engineering team is our biggest function, with 80 colleagues spread across 9 squads they play a key role ensuring we continue to be leaders in our field. We have some exciting new developments and are committed to introducing 3 additional teams to take us to over 100 colleagues in Engineering. You will be responsible for both manual and automated testing, using analytical and technical skills to have a direct impact of the quality of the software we create and deliver. How you will make a difference The Quality Lead will be responsible for leading and managing the quality assurance function within the Engineering department. The primary focus of the role is to ensure the delivery of high-quality software products through the implementation and continuous improvement of quality processes and methodologies. You are responsible for Developing and executing a comprehensive quality strategy aligned with organisational goals. Leading and mentoring a team of quality assurance professionals. Collaborating with cross-functional teams to integrate quality practices throughout the software development lifecycle. Defining, implementing and continuously monitoring quality standards, procedures, and best practices with emphasis on rigour across the three. Establishing and monitoring key performance indicators (KPIs) to measure and improve software quality. Conducting regular audits and assessments to identify areas for improvement. Overseeing the creation and execution of test plans, test cases, and test scripts. Staying abreast of industry trends and advancements in quality assurance and software testing. Driving continuous improvement initiatives to enhance overall software development efficiency and quality. Technical requirements In-depth understanding of quality assurance methodologies such as Agile, Scrum, and DevOps. Experience in implementing and managing QA processes throughout the software development lifecycle. Proficiency in using testing tools and frameworks for both manual and automated testing. Knowledge of automation tools such as Cypress, Selenium, JUnit, TestNG, or equivalent. Very strong expertise in test automation, including the ability to design, develop, and maintain automated test scripts. Competency in at least one programming language (e.g., Java, Python, C#) to facilitate automated testing and scripting. Experience with bug tracking and project management tools (e.g., Jira, Bugzilla) to manage and prioritize quality issues. Proficient in version control systems (e.g., Git) to ensure proper code management and collaboration within development teams. Understanding of performance testing concepts and tools (e.g., Apache JMeter, LoadRunner) to assess software scalability and performance. Knowledge of security testing practices and tools to identify and mitigate potential vulnerabilities in software applications. Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and their testing capabilities. Experience in testing mobile applications on various platforms (iOS, Android) and devices. Understanding of data management principles and proficiency in SQL for database testing. Skills and experience Proven experience in a leadership role within quality assurance or software testing. In-depth knowledge of quality assurance methodologies, tools, and best practices. Strong understanding of the software development lifecycle. Excellent analytical and problem-solving skills. Exceptional communication and interpersonal skills. Ability to influence and collaborate with cross-functional teams. Knowledge of continuous integration and continuous delivery (CI/CD) practices. Bachelor's/Master's degree in Computer Science, Software Engineering, or related field. Minimum of five years of experience in quality assurance/testing roles. Experience in a leadership or managerial position advantageous. What's in it for you Private medical care and cash plan Flexible working hours Continuous training Cycle scheme and sponsored gym Learning and development Wellness and mindfulness perks Colleague volunteering Life assurance Work alongside a team developing and delivering innovative technology that creates huge value for a variety of local and international clients Our culture We are very proud of our culture and our way of working. Below are our shared values and behaviours that make up our work environment and our day-to-day experience at Lendscape. Achieve great things, together: We are supportive and empathetic, always available to lend a hand when needed. Go above and beyond for customers: We are customer centric and give 100% to deliver exceptional outcomes. Everyone is willing to go the extra mile to solve the customer's biggest challenges and help them get ahead. Embrace every opportunity: We're inspired by opportunities to sustainably grow ourselves. Lendscape and our customers. Rise to the challenge: We are self-motivated, empowered with flexibility and autonomy to work in our best way. What to expect We appreciate you taking the time to apply to this role with us, and we are committed to making your journey with us as positive as possible. Interviews are a team effort and we're keen to address any queries you may have and to determine if you equally feel if we are the right choice for your career. Should your application be selected for an interview the process will be an initial conversation with our Talent Partner Safa Mohamoud. During this conversation we will explore your background, a broad overview of your skillset and what drives you. This will be followed by a conversation with our Head of Engineering, Jon Jenkins to dive deeper into your experience and equally for you to ask in depth questions about the role. You will also have the opportunity to meet with some of the members of the Engineering team to understand our ways of working a bit better. Lendscape is for everyone Lendscape is passionate about ensuring that we remain a top performing business and a fantastic place to work - a place where everyone is comfortable to work. We're a business that values equal opportunities for all and we celebrate the unique and diverse backgrounds and experiences of each individual. Interested but not sure you tick every box? We recognize that skills and experience can be gained in various ways, and we encourage you to apply for a role at our company, even if you feel your background might not perfectly align with the position. We look forward to connecting with you.
Solid understanding of hybrid and multi-cloud environments, DevOps, CI/CD and SRE Implementation of DevSecOps models along with necessary tooling, business change and processes. Implementing product centric operating model- Focussing on building the right product, cultivating right ways of working and managing the flow of value from concept to delivery Senior Manager - Cloud DevOps Architect Salary: 80,000 - 90,500 p/a (plus pension contribution, healthcare options and bonus) Base Location: (London/Manchester/Glasgow) Part Remote / Hybrid / UK-wide Why This Role We provide a host of opportunities for learning and certification through internal and partner led programmes. Client engagements give you the opportunity to work with our leadership and experienced consulting management, where you can learn from them, challenge them and accelerate your hands-on experience, delivery capability and industry insights. You'll learn how we write compelling client propositions, structure and lead high-profile transformation, and gain hands-on exposure to leading technologies, often taking an idea from a concept to a vision, to strategy and then execution. We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients. There are monthly team drinks, and it's a chance to connect face-to-face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office on Fridays to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new - sometimes even pizza-making or shuffle boarding. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. We'd Love to Meet Someone With You will bring experience in transformation through technology and optimize the way clients operate. Comfortable at working in a technology-driven environment, you will bring proven skills and experience in the following: Solid understanding of hybrid and multi-cloud environments, DevOps, CI/CD and SRE Implementation of DevSecOps models along with necessary tooling, business change and processes. Implementing product centric operating model- Focussing on building the right product, cultivating right ways of working and managing the flow of value from concept to delivery Experience in DevX, assessment of current development environment and implementing solutions that lead to more efficient, effective, and secure software development environment. Experience in lean process design and use of lean techniques like Value stream mapping to identify and remove waste from the system. Consulting/Coaching experience in implementing new ways of working and enabling agile delivery transformation. Enabling continuous delivery while ensuring reliability, quality, observability, and performance Understanding of build and deployment pipelines, test driven development, automated testing, Test data management, automated Environment provisioning, Version control, Monitoring and alerting and DevOps enablers. Understanding of observability and monitoring platform; Experience of having collaborated with developers to implement and improve observability and monitoring practices is preferred. Experience in leveraging DORA framework to effectively improve the performance of DevOps teams - Desired. Experience in defining OKRs/KPIs, setting up process/systems to measure, track and take corrective actions to drive speed, productivity, and quality improvements. Security and governance models for cloud engineering and operations -Desired Driving IT and business automation across product management, engineering, and operations -Desired ITIL and service management Being comfortable in a client-facing role, with previously consulting or advisory experience. To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact Aaron Perdesi on 83zero Consulting Limited is a boutique consultancy specialising in Software Development & Agile within the UK. We provide high quality interim and permanent senior IT professionals.
Apr 19, 2024
Full time
Solid understanding of hybrid and multi-cloud environments, DevOps, CI/CD and SRE Implementation of DevSecOps models along with necessary tooling, business change and processes. Implementing product centric operating model- Focussing on building the right product, cultivating right ways of working and managing the flow of value from concept to delivery Senior Manager - Cloud DevOps Architect Salary: 80,000 - 90,500 p/a (plus pension contribution, healthcare options and bonus) Base Location: (London/Manchester/Glasgow) Part Remote / Hybrid / UK-wide Why This Role We provide a host of opportunities for learning and certification through internal and partner led programmes. Client engagements give you the opportunity to work with our leadership and experienced consulting management, where you can learn from them, challenge them and accelerate your hands-on experience, delivery capability and industry insights. You'll learn how we write compelling client propositions, structure and lead high-profile transformation, and gain hands-on exposure to leading technologies, often taking an idea from a concept to a vision, to strategy and then execution. We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients. There are monthly team drinks, and it's a chance to connect face-to-face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office on Fridays to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new - sometimes even pizza-making or shuffle boarding. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. We'd Love to Meet Someone With You will bring experience in transformation through technology and optimize the way clients operate. Comfortable at working in a technology-driven environment, you will bring proven skills and experience in the following: Solid understanding of hybrid and multi-cloud environments, DevOps, CI/CD and SRE Implementation of DevSecOps models along with necessary tooling, business change and processes. Implementing product centric operating model- Focussing on building the right product, cultivating right ways of working and managing the flow of value from concept to delivery Experience in DevX, assessment of current development environment and implementing solutions that lead to more efficient, effective, and secure software development environment. Experience in lean process design and use of lean techniques like Value stream mapping to identify and remove waste from the system. Consulting/Coaching experience in implementing new ways of working and enabling agile delivery transformation. Enabling continuous delivery while ensuring reliability, quality, observability, and performance Understanding of build and deployment pipelines, test driven development, automated testing, Test data management, automated Environment provisioning, Version control, Monitoring and alerting and DevOps enablers. Understanding of observability and monitoring platform; Experience of having collaborated with developers to implement and improve observability and monitoring practices is preferred. Experience in leveraging DORA framework to effectively improve the performance of DevOps teams - Desired. Experience in defining OKRs/KPIs, setting up process/systems to measure, track and take corrective actions to drive speed, productivity, and quality improvements. Security and governance models for cloud engineering and operations -Desired Driving IT and business automation across product management, engineering, and operations -Desired ITIL and service management Being comfortable in a client-facing role, with previously consulting or advisory experience. To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact Aaron Perdesi on 83zero Consulting Limited is a boutique consultancy specialising in Software Development & Agile within the UK. We provide high quality interim and permanent senior IT professionals.
Solid understanding of hybrid and multi-cloud environments, DevOps, CI/CD and SRE Implementation of DevSecOps models along with necessary tooling, business change and processes. Implementing product centric operating model- Focussing on building the right product, cultivating right ways of working and managing the flow of value from concept to delivery Senior Manager - Cloud DevOps Architect Salary: 80,000 - 90,500 p/a (plus pension contribution, healthcare options and bonus) Base Location: (London/Manchester/Glasgow) Part Remote / Hybrid / UK-wide Why This Role We provide a host of opportunities for learning and certification through internal and partner led programmes. Client engagements give you the opportunity to work with our leadership and experienced consulting management, where you can learn from them, challenge them and accelerate your hands-on experience, delivery capability and industry insights. You'll learn how we write compelling client propositions, structure and lead high-profile transformation, and gain hands-on exposure to leading technologies, often taking an idea from a concept to a vision, to strategy and then execution. We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients. There are monthly team drinks, and it's a chance to connect face-to-face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office on Fridays to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new - sometimes even pizza-making or shuffle boarding. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. We'd Love to Meet Someone With You will bring experience in transformation through technology and optimize the way clients operate. Comfortable at working in a technology-driven environment, you will bring proven skills and experience in the following: Solid understanding of hybrid and multi-cloud environments, DevOps, CI/CD and SRE Implementation of DevSecOps models along with necessary tooling, business change and processes. Implementing product centric operating model- Focussing on building the right product, cultivating right ways of working and managing the flow of value from concept to delivery Experience in DevX, assessment of current development environment and implementing solutions that lead to more efficient, effective, and secure software development environment. Experience in lean process design and use of lean techniques like Value stream mapping to identify and remove waste from the system. Consulting/Coaching experience in implementing new ways of working and enabling agile delivery transformation. Enabling continuous delivery while ensuring reliability, quality, observability, and performance Understanding of build and deployment pipelines, test driven development, automated testing, Test data management, automated Environment provisioning, Version control, Monitoring and alerting and DevOps enablers. Understanding of observability and monitoring platform; Experience of having collaborated with developers to implement and improve observability and monitoring practices is preferred. Experience in leveraging DORA framework to effectively improve the performance of DevOps teams - Desired. Experience in defining OKRs/KPIs, setting up process/systems to measure, track and take corrective actions to drive speed, productivity, and quality improvements. Security and governance models for cloud engineering and operations -Desired Driving IT and business automation across product management, engineering, and operations -Desired ITIL and service management Being comfortable in a client-facing role, with previously consulting or advisory experience. To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact Aaron Perdesi on 83zero Consulting Limited is a boutique consultancy specialising in Software Development & Agile within the UK. We provide high quality interim and permanent senior IT professionals.
Apr 19, 2024
Full time
Solid understanding of hybrid and multi-cloud environments, DevOps, CI/CD and SRE Implementation of DevSecOps models along with necessary tooling, business change and processes. Implementing product centric operating model- Focussing on building the right product, cultivating right ways of working and managing the flow of value from concept to delivery Senior Manager - Cloud DevOps Architect Salary: 80,000 - 90,500 p/a (plus pension contribution, healthcare options and bonus) Base Location: (London/Manchester/Glasgow) Part Remote / Hybrid / UK-wide Why This Role We provide a host of opportunities for learning and certification through internal and partner led programmes. Client engagements give you the opportunity to work with our leadership and experienced consulting management, where you can learn from them, challenge them and accelerate your hands-on experience, delivery capability and industry insights. You'll learn how we write compelling client propositions, structure and lead high-profile transformation, and gain hands-on exposure to leading technologies, often taking an idea from a concept to a vision, to strategy and then execution. We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients. There are monthly team drinks, and it's a chance to connect face-to-face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office on Fridays to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new - sometimes even pizza-making or shuffle boarding. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. We'd Love to Meet Someone With You will bring experience in transformation through technology and optimize the way clients operate. Comfortable at working in a technology-driven environment, you will bring proven skills and experience in the following: Solid understanding of hybrid and multi-cloud environments, DevOps, CI/CD and SRE Implementation of DevSecOps models along with necessary tooling, business change and processes. Implementing product centric operating model- Focussing on building the right product, cultivating right ways of working and managing the flow of value from concept to delivery Experience in DevX, assessment of current development environment and implementing solutions that lead to more efficient, effective, and secure software development environment. Experience in lean process design and use of lean techniques like Value stream mapping to identify and remove waste from the system. Consulting/Coaching experience in implementing new ways of working and enabling agile delivery transformation. Enabling continuous delivery while ensuring reliability, quality, observability, and performance Understanding of build and deployment pipelines, test driven development, automated testing, Test data management, automated Environment provisioning, Version control, Monitoring and alerting and DevOps enablers. Understanding of observability and monitoring platform; Experience of having collaborated with developers to implement and improve observability and monitoring practices is preferred. Experience in leveraging DORA framework to effectively improve the performance of DevOps teams - Desired. Experience in defining OKRs/KPIs, setting up process/systems to measure, track and take corrective actions to drive speed, productivity, and quality improvements. Security and governance models for cloud engineering and operations -Desired Driving IT and business automation across product management, engineering, and operations -Desired ITIL and service management Being comfortable in a client-facing role, with previously consulting or advisory experience. To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact Aaron Perdesi on 83zero Consulting Limited is a boutique consultancy specialising in Software Development & Agile within the UK. We provide high quality interim and permanent senior IT professionals.
Solid understanding of hybrid and multi-cloud environments, DevOps, CI/CD and SRE Implementation of DevSecOps models along with necessary tooling, business change and processes. Implementing product centric operating model- Focussing on building the right product, cultivating right ways of working and managing the flow of value from concept to delivery Senior Manager - Cloud DevOps Architect Salary: 80,000 - 90,500 p/a (plus pension contribution, healthcare options and bonus) Base Location: (London/Manchester/Glasgow) Part Remote / Hybrid / UK-wide Why This Role We provide a host of opportunities for learning and certification through internal and partner led programmes. Client engagements give you the opportunity to work with our leadership and experienced consulting management, where you can learn from them, challenge them and accelerate your hands-on experience, delivery capability and industry insights. You'll learn how we write compelling client propositions, structure and lead high-profile transformation, and gain hands-on exposure to leading technologies, often taking an idea from a concept to a vision, to strategy and then execution. We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients. There are monthly team drinks, and it's a chance to connect face-to-face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office on Fridays to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new - sometimes even pizza-making or shuffle boarding. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. We'd Love to Meet Someone With You will bring experience in transformation through technology and optimize the way clients operate. Comfortable at working in a technology-driven environment, you will bring proven skills and experience in the following: Solid understanding of hybrid and multi-cloud environments, DevOps, CI/CD and SRE Implementation of DevSecOps models along with necessary tooling, business change and processes. Implementing product centric operating model- Focussing on building the right product, cultivating right ways of working and managing the flow of value from concept to delivery Experience in DevX, assessment of current development environment and implementing solutions that lead to more efficient, effective, and secure software development environment. Experience in lean process design and use of lean techniques like Value stream mapping to identify and remove waste from the system. Consulting/Coaching experience in implementing new ways of working and enabling agile delivery transformation. Enabling continuous delivery while ensuring reliability, quality, observability, and performance Understanding of build and deployment pipelines, test driven development, automated testing, Test data management, automated Environment provisioning, Version control, Monitoring and alerting and DevOps enablers. Understanding of observability and monitoring platform; Experience of having collaborated with developers to implement and improve observability and monitoring practices is preferred. Experience in leveraging DORA framework to effectively improve the performance of DevOps teams - Desired. Experience in defining OKRs/KPIs, setting up process/systems to measure, track and take corrective actions to drive speed, productivity, and quality improvements. Security and governance models for cloud engineering and operations -Desired Driving IT and business automation across product management, engineering, and operations -Desired ITIL and service management Being comfortable in a client-facing role, with previously consulting or advisory experience. To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact Aaron Perdesi on 83zero Consulting Limited is a boutique consultancy specialising in Software Development & Agile within the UK. We provide high quality interim and permanent senior IT professionals.
Apr 19, 2024
Full time
Solid understanding of hybrid and multi-cloud environments, DevOps, CI/CD and SRE Implementation of DevSecOps models along with necessary tooling, business change and processes. Implementing product centric operating model- Focussing on building the right product, cultivating right ways of working and managing the flow of value from concept to delivery Senior Manager - Cloud DevOps Architect Salary: 80,000 - 90,500 p/a (plus pension contribution, healthcare options and bonus) Base Location: (London/Manchester/Glasgow) Part Remote / Hybrid / UK-wide Why This Role We provide a host of opportunities for learning and certification through internal and partner led programmes. Client engagements give you the opportunity to work with our leadership and experienced consulting management, where you can learn from them, challenge them and accelerate your hands-on experience, delivery capability and industry insights. You'll learn how we write compelling client propositions, structure and lead high-profile transformation, and gain hands-on exposure to leading technologies, often taking an idea from a concept to a vision, to strategy and then execution. We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients. There are monthly team drinks, and it's a chance to connect face-to-face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office on Fridays to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new - sometimes even pizza-making or shuffle boarding. As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development - Training to support your career development and the skills demand within the company, certifications etc. We'd Love to Meet Someone With You will bring experience in transformation through technology and optimize the way clients operate. Comfortable at working in a technology-driven environment, you will bring proven skills and experience in the following: Solid understanding of hybrid and multi-cloud environments, DevOps, CI/CD and SRE Implementation of DevSecOps models along with necessary tooling, business change and processes. Implementing product centric operating model- Focussing on building the right product, cultivating right ways of working and managing the flow of value from concept to delivery Experience in DevX, assessment of current development environment and implementing solutions that lead to more efficient, effective, and secure software development environment. Experience in lean process design and use of lean techniques like Value stream mapping to identify and remove waste from the system. Consulting/Coaching experience in implementing new ways of working and enabling agile delivery transformation. Enabling continuous delivery while ensuring reliability, quality, observability, and performance Understanding of build and deployment pipelines, test driven development, automated testing, Test data management, automated Environment provisioning, Version control, Monitoring and alerting and DevOps enablers. Understanding of observability and monitoring platform; Experience of having collaborated with developers to implement and improve observability and monitoring practices is preferred. Experience in leveraging DORA framework to effectively improve the performance of DevOps teams - Desired. Experience in defining OKRs/KPIs, setting up process/systems to measure, track and take corrective actions to drive speed, productivity, and quality improvements. Security and governance models for cloud engineering and operations -Desired Driving IT and business automation across product management, engineering, and operations -Desired ITIL and service management Being comfortable in a client-facing role, with previously consulting or advisory experience. To apply please click the "Apply" button and follow the instructions. For a further discussion, please contact Aaron Perdesi on 83zero Consulting Limited is a boutique consultancy specialising in Software Development & Agile within the UK. We provide high quality interim and permanent senior IT professionals.
Strategic Communications Manager (Campaigns) £28,200.50 (£56,401 FTE) per annum Part time, 17.5 hours per week Permanent contract London based contract with the option of hybrid working in the office and from home . Too many people miss out on the essential rehabilitation they need after major events like strokes and heart attacks or to manage a condition such as arthritis and chronic obstructive pulmonary disease. You might be one of those people. One in four people in the UK now live with a long-term health condition, so the chances are you at least know someone whose quality of life could be improved through better care outside of hospital. We are working tirelessly to deliver change - and now we need your help to make it happen. About the role: In this role, you will plan and manage the coordination, delivery, quality control and evaluation of assigned communication campaigns (initially focusing on our workforce workstream) and other communications projects as required. You will advise directors, assistant directors and workstream leads on how communications can help achieve their strategic goals. Additionally, you will work closely with comms and policy colleagues in-house to deliver plans. Please review the job description below for full details. About you: We're seeking a talented Strategic Communications Manager to work in a high profile area. You need to be a problem-solver, able to create a plan with tactics to target different audiences and political influencers. You also need to be creative and capable of writing and producing high quality content. You should have an excitement for communicating using digital platforms, but have a sound grounding across other disciplines to work with our talented teams throughout the organisation. With extensive experience of successfully managing a significant health or social care campaign or similar type of experience, you will have in-depth knowledge of how to use digital and non-digital campaigns to influence behaviour and effect policy changes. You will be able to work collaboratively across the organisation, offering support to colleagues and the accountable Assistant Director to enable them to use qualitative and quantitative data to gain insight into the audience. Finally, you will have the courage to take risks, follow through on what you say you will deliver, be open to learning and looking for an organisation with a culture where all of that is encouraged. Click via the "Apply on website" button below to view a copy of the job description and person specification. Want to find out more? We will be holding an open webinar on Friday 19 April at 12:00pm, where we hope you can join us to hear more about the role, and to enable you to ask any questions. Please email Tina Suttle-Smith to request a link to join. Please note, you do not need to attend the webinar to apply for this position. For an informal discussion about the role with Sara Hazzard, Assistant Director Strategic Communications and Co-Chair Community Rehabilitation Alliance, please contact Tina Suttle-Smith on . Why work for the CSP? The CSP is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare. At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please click here for further information. We offer an excellent benefits package, including 27 days' annual leave plus bank holidays (pro rata), Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution. The CSP operates hybrid working where employees can work between their home and the office. Through discussions with line managers, the CSP encourages employees to decide how, when and where they work best in a way that balances the needs of the CSP, the team and themselves. Employees are still expected to attend the office for in person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which includes a minimum broadband speed of 18Mbps and a dedicated space to work from. To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs). To apply for the role please click on the 'Apply on website" tab below and complete the online application form. CVs will not be accepted. Closing date: 10am, Thursday 25 April 2024 Interview date: 08 May 2024 (In person at the CSP London office). If you require any adjustments during the application stage, please email the Human Resources team at . The CSP is committed to equity of opportunity, and we aim to provide a working and learning environment which is free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society we work and live in and therefore positively encourage candidates from all sections of the community to apply. To see our Equity, Diversity and Belonging strategy please click here . NO AGENCIES
Apr 19, 2024
Full time
Strategic Communications Manager (Campaigns) £28,200.50 (£56,401 FTE) per annum Part time, 17.5 hours per week Permanent contract London based contract with the option of hybrid working in the office and from home . Too many people miss out on the essential rehabilitation they need after major events like strokes and heart attacks or to manage a condition such as arthritis and chronic obstructive pulmonary disease. You might be one of those people. One in four people in the UK now live with a long-term health condition, so the chances are you at least know someone whose quality of life could be improved through better care outside of hospital. We are working tirelessly to deliver change - and now we need your help to make it happen. About the role: In this role, you will plan and manage the coordination, delivery, quality control and evaluation of assigned communication campaigns (initially focusing on our workforce workstream) and other communications projects as required. You will advise directors, assistant directors and workstream leads on how communications can help achieve their strategic goals. Additionally, you will work closely with comms and policy colleagues in-house to deliver plans. Please review the job description below for full details. About you: We're seeking a talented Strategic Communications Manager to work in a high profile area. You need to be a problem-solver, able to create a plan with tactics to target different audiences and political influencers. You also need to be creative and capable of writing and producing high quality content. You should have an excitement for communicating using digital platforms, but have a sound grounding across other disciplines to work with our talented teams throughout the organisation. With extensive experience of successfully managing a significant health or social care campaign or similar type of experience, you will have in-depth knowledge of how to use digital and non-digital campaigns to influence behaviour and effect policy changes. You will be able to work collaboratively across the organisation, offering support to colleagues and the accountable Assistant Director to enable them to use qualitative and quantitative data to gain insight into the audience. Finally, you will have the courage to take risks, follow through on what you say you will deliver, be open to learning and looking for an organisation with a culture where all of that is encouraged. Click via the "Apply on website" button below to view a copy of the job description and person specification. Want to find out more? We will be holding an open webinar on Friday 19 April at 12:00pm, where we hope you can join us to hear more about the role, and to enable you to ask any questions. Please email Tina Suttle-Smith to request a link to join. Please note, you do not need to attend the webinar to apply for this position. For an informal discussion about the role with Sara Hazzard, Assistant Director Strategic Communications and Co-Chair Community Rehabilitation Alliance, please contact Tina Suttle-Smith on . Why work for the CSP? The CSP is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare. At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please click here for further information. We offer an excellent benefits package, including 27 days' annual leave plus bank holidays (pro rata), Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution. The CSP operates hybrid working where employees can work between their home and the office. Through discussions with line managers, the CSP encourages employees to decide how, when and where they work best in a way that balances the needs of the CSP, the team and themselves. Employees are still expected to attend the office for in person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which includes a minimum broadband speed of 18Mbps and a dedicated space to work from. To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs). To apply for the role please click on the 'Apply on website" tab below and complete the online application form. CVs will not be accepted. Closing date: 10am, Thursday 25 April 2024 Interview date: 08 May 2024 (In person at the CSP London office). If you require any adjustments during the application stage, please email the Human Resources team at . The CSP is committed to equity of opportunity, and we aim to provide a working and learning environment which is free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society we work and live in and therefore positively encourage candidates from all sections of the community to apply. To see our Equity, Diversity and Belonging strategy please click here . NO AGENCIES
We are looking for an experienced Software Engineering Manager to join our growing team in Manchester, UK. Role Overview We're looking for a talented Software Engineering Manager to lead and empower a team of engineers in delivering exceptional software solutions. You'll be responsible for the technical health of your team's projects while fostering a positive and motivating work environment. Principal Accountabilities To be part of a high-performing team delivering scalable, resilient, customer-centric systems that make up our Personal Digital Platform. To help drive a high-performing engineering culture, providing technical leadership, guidance, and a coaching attitude to colleagues and team members. To work with the Scrum team to develop delivery schedules for projects. To collaborate with team members and stakeholders to deliver features from inception and throughout the lifecycle. To keep up to date with the latest technologies and contribute to the definition of engineering and technology strategy. To work with the team to continually improve practices and processes. To continually drive and optimise key engineering metrics e.g. DORA. Benefits Working here at Travel Counsellors, we value the hard work and effort that our colleagues put in. Because of this, you can expect a wide range of employee benefits, including: A competitive basic salary + annual company bonus Flexible hybrid working model (2 days home, 3 days office) Career development and promotional opportunities 25 days holidays (increasing to 28 after 5 years of service) A Moments That Matter Day (annually) Enhanced maternity/paternity pay Holiday buy and sell (up to 5 days per year) 3 paid days charity leave Company events, socials, and incentives 3x annual salary death in service benefit Company pension scheme Costco membership Salary sacrifice, company car scheme Cycle to Work Scheme Employee Assistance Programme Free breakfast, fruit, and hot/cold beverages Referral scheme Employee discount Private medical insurance (taxable benefit) or healthcare cash plan (costs incurred by employees) Essential Skills Key Requirements Minimum of 8 years experience in software engineering, with 3+ years experience in a similar leadership role, demonstrating strong progression and an aptitude to learn and develop A strong background in software development, ideally as a Software Engineer - building scalable, web-based systems Experience designing and building scalable, distributed, web-based systems. Experience with Node.js and .NET core Strong experience in building modern, cloud-based systems, service-based design and deployment Desirable Skills Experience in a fast-paced technology development environment is preferred Degree preferred from a leading university - Computer Science, Software Engineering, Maths or other numerate subjects or equivalent professional experience Experience in the Travel industry Ready to lead a team of talented software engineers? Apply now to become our next Software Engineering Manager and drive impactful projects to success! About Company Here at Travel Counsellors, our customers, communities and colleagues lie at the heart of everything we do - and that's what makes us special. For us, relationships come before transactions, and we are there for our customers, connecting with them on a deeply human level through the moments that matter. We've been changing lives for the past 30 years as the leading travel marketplace for self-employed travel entrepreneurs, empowering over 2,000 global independent travel agents to run successful leisure and corporate travel businesses. We pride ourselves in remaining a company that truly cares and has never wavered from its purpose - to redefine what personal means for a travel business. Our Travel Counsellors are supported by a team of over 300 super-talented people in our support offices to help them create unique, inspiring and exciting experiences for their customers whilst building lasting personal relationships that bring them back to us, time and time again. Our unique approach within the workplace - as well as towards customers - has seen us receive numerous awards and accolades, including being named The Best Place to Work in Travel at the 2022 TTG Travel Industry Awards, placing in the Sunday Times Best Places to Work list 2023 (Large Company) as well as being the first travel company to be awarded the Queen's Award for Enterprise in the Innovation category! We are expanding at a phenomenal rate - on the back of our record year in terms of revenue (over £930m) - and are looking for outstanding individuals to join our dedicated Head Office team to help the company continue to flourish.
Apr 19, 2024
Full time
We are looking for an experienced Software Engineering Manager to join our growing team in Manchester, UK. Role Overview We're looking for a talented Software Engineering Manager to lead and empower a team of engineers in delivering exceptional software solutions. You'll be responsible for the technical health of your team's projects while fostering a positive and motivating work environment. Principal Accountabilities To be part of a high-performing team delivering scalable, resilient, customer-centric systems that make up our Personal Digital Platform. To help drive a high-performing engineering culture, providing technical leadership, guidance, and a coaching attitude to colleagues and team members. To work with the Scrum team to develop delivery schedules for projects. To collaborate with team members and stakeholders to deliver features from inception and throughout the lifecycle. To keep up to date with the latest technologies and contribute to the definition of engineering and technology strategy. To work with the team to continually improve practices and processes. To continually drive and optimise key engineering metrics e.g. DORA. Benefits Working here at Travel Counsellors, we value the hard work and effort that our colleagues put in. Because of this, you can expect a wide range of employee benefits, including: A competitive basic salary + annual company bonus Flexible hybrid working model (2 days home, 3 days office) Career development and promotional opportunities 25 days holidays (increasing to 28 after 5 years of service) A Moments That Matter Day (annually) Enhanced maternity/paternity pay Holiday buy and sell (up to 5 days per year) 3 paid days charity leave Company events, socials, and incentives 3x annual salary death in service benefit Company pension scheme Costco membership Salary sacrifice, company car scheme Cycle to Work Scheme Employee Assistance Programme Free breakfast, fruit, and hot/cold beverages Referral scheme Employee discount Private medical insurance (taxable benefit) or healthcare cash plan (costs incurred by employees) Essential Skills Key Requirements Minimum of 8 years experience in software engineering, with 3+ years experience in a similar leadership role, demonstrating strong progression and an aptitude to learn and develop A strong background in software development, ideally as a Software Engineer - building scalable, web-based systems Experience designing and building scalable, distributed, web-based systems. Experience with Node.js and .NET core Strong experience in building modern, cloud-based systems, service-based design and deployment Desirable Skills Experience in a fast-paced technology development environment is preferred Degree preferred from a leading university - Computer Science, Software Engineering, Maths or other numerate subjects or equivalent professional experience Experience in the Travel industry Ready to lead a team of talented software engineers? Apply now to become our next Software Engineering Manager and drive impactful projects to success! About Company Here at Travel Counsellors, our customers, communities and colleagues lie at the heart of everything we do - and that's what makes us special. For us, relationships come before transactions, and we are there for our customers, connecting with them on a deeply human level through the moments that matter. We've been changing lives for the past 30 years as the leading travel marketplace for self-employed travel entrepreneurs, empowering over 2,000 global independent travel agents to run successful leisure and corporate travel businesses. We pride ourselves in remaining a company that truly cares and has never wavered from its purpose - to redefine what personal means for a travel business. Our Travel Counsellors are supported by a team of over 300 super-talented people in our support offices to help them create unique, inspiring and exciting experiences for their customers whilst building lasting personal relationships that bring them back to us, time and time again. Our unique approach within the workplace - as well as towards customers - has seen us receive numerous awards and accolades, including being named The Best Place to Work in Travel at the 2022 TTG Travel Industry Awards, placing in the Sunday Times Best Places to Work list 2023 (Large Company) as well as being the first travel company to be awarded the Queen's Award for Enterprise in the Innovation category! We are expanding at a phenomenal rate - on the back of our record year in terms of revenue (over £930m) - and are looking for outstanding individuals to join our dedicated Head Office team to help the company continue to flourish.
Strategic Communications Manager (Campaigns) £56,401 per annum Full time, 35 hours per week Permanent contract London based contract with the option of hybrid working in the office and from home . Too many people miss out on the essential rehabilitation they need after major events like strokes and heart attacks or to manage a condition such as arthritis and chronic obstructive pulmonary disease. You might be one of those people. One in four people in the UK now live with a long-term health condition, so the chances are you at least know someone whose quality of life could be improved through better care outside of hospital. We are working tirelessly to deliver change - and now we need your help to make it happen. About the role: In this role, you will plan and manage the coordination, delivery, quality control and evaluation of assigned communication campaigns (initially focusing on our rehabilitation and exercise workstreams) and other communications projects as required. You will advise directors, assistant directors and workstream leads on how communications can help achieve their strategic goals. Additionally, you will work closely with comms and policy colleagues in-house to deliver plans. Please review the job description below for full details. About you: We're seeking a talented Strategic Communications Manager to work in a high profile area. You need to be a problem-solver, able to create a plan with tactics to target different audiences and political influencers. You also need to be creative and capable of writing and producing high quality content. You should have an excitement for communicating using digital platforms, but have a sound grounding across other disciplines to work with our talented teams throughout the organisation. With extensive experience of successfully managing a significant health or social care campaign or similar type of experience, you will have in-depth knowledge of how to use digital and non-digital campaigns to influence behaviour and effect policy changes. You will be able to work collaboratively across the organisation, offering support to colleagues and the accountable Assistant Director to enable them to use qualitative and quantitative data to gain insight into the audience. Finally, you will have the courage to take risks, follow through on what you say you will deliver, be open to learning and looking for an organisation with a culture where all of that is encouraged. Click below to view a copy of the job description and person specification. Want to find out more? We will be holding an open webinar on Friday 19 April at 12:00pm, where we hope you can join us to hear more about the role, and to enable you to ask any questions. Please email Tina Suttle-Smith to request a link to join. Please note, you do not need to attend the webinar to apply for this position. For an informal discussion about the role with Sara Hazzard, Assistant Director Strategic Communications and Co-Chair Community Rehabilitation Alliance, please contact Tina Suttle-Smith on . Why work for the CSP? The CSP is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare. At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please click here for further information. We offer an excellent benefits package, including 27 days' annual leave plus bank holidays, Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution. The CSP operates hybrid working where employees can work between their home and the office. Through discussions with line managers, the CSP encourages employees to decide how, when and where they work best in a way that balances the needs of the CSP, the team and themselves. Employees are still expected to attend the office for in person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which includes a minimum broadband speed of 18Mbps and a dedicated space to work from. To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs). To apply for the role please click on the 'Apply on website' tab below and complete the online application form. CVs will not be accepted. Closing date: 10am, Thursday 25 April 2024 Interview date: 09 May 2024 (In person at the CSP London office) If you require any adjustments during the application stage, please email the Human Resources team at . The CSP is committed to equity of opportunity, and we aim to provide a working and learning environment which is free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society we work and live in and therefore positively encourage candidates from all sections of the community to apply. To see our Equity, Diversity and Belonging strategy please click here . NO AGENCIES
Apr 19, 2024
Full time
Strategic Communications Manager (Campaigns) £56,401 per annum Full time, 35 hours per week Permanent contract London based contract with the option of hybrid working in the office and from home . Too many people miss out on the essential rehabilitation they need after major events like strokes and heart attacks or to manage a condition such as arthritis and chronic obstructive pulmonary disease. You might be one of those people. One in four people in the UK now live with a long-term health condition, so the chances are you at least know someone whose quality of life could be improved through better care outside of hospital. We are working tirelessly to deliver change - and now we need your help to make it happen. About the role: In this role, you will plan and manage the coordination, delivery, quality control and evaluation of assigned communication campaigns (initially focusing on our rehabilitation and exercise workstreams) and other communications projects as required. You will advise directors, assistant directors and workstream leads on how communications can help achieve their strategic goals. Additionally, you will work closely with comms and policy colleagues in-house to deliver plans. Please review the job description below for full details. About you: We're seeking a talented Strategic Communications Manager to work in a high profile area. You need to be a problem-solver, able to create a plan with tactics to target different audiences and political influencers. You also need to be creative and capable of writing and producing high quality content. You should have an excitement for communicating using digital platforms, but have a sound grounding across other disciplines to work with our talented teams throughout the organisation. With extensive experience of successfully managing a significant health or social care campaign or similar type of experience, you will have in-depth knowledge of how to use digital and non-digital campaigns to influence behaviour and effect policy changes. You will be able to work collaboratively across the organisation, offering support to colleagues and the accountable Assistant Director to enable them to use qualitative and quantitative data to gain insight into the audience. Finally, you will have the courage to take risks, follow through on what you say you will deliver, be open to learning and looking for an organisation with a culture where all of that is encouraged. Click below to view a copy of the job description and person specification. Want to find out more? We will be holding an open webinar on Friday 19 April at 12:00pm, where we hope you can join us to hear more about the role, and to enable you to ask any questions. Please email Tina Suttle-Smith to request a link to join. Please note, you do not need to attend the webinar to apply for this position. For an informal discussion about the role with Sara Hazzard, Assistant Director Strategic Communications and Co-Chair Community Rehabilitation Alliance, please contact Tina Suttle-Smith on . Why work for the CSP? The CSP is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare. At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please click here for further information. We offer an excellent benefits package, including 27 days' annual leave plus bank holidays, Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution. The CSP operates hybrid working where employees can work between their home and the office. Through discussions with line managers, the CSP encourages employees to decide how, when and where they work best in a way that balances the needs of the CSP, the team and themselves. Employees are still expected to attend the office for in person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which includes a minimum broadband speed of 18Mbps and a dedicated space to work from. To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs). To apply for the role please click on the 'Apply on website' tab below and complete the online application form. CVs will not be accepted. Closing date: 10am, Thursday 25 April 2024 Interview date: 09 May 2024 (In person at the CSP London office) If you require any adjustments during the application stage, please email the Human Resources team at . The CSP is committed to equity of opportunity, and we aim to provide a working and learning environment which is free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society we work and live in and therefore positively encourage candidates from all sections of the community to apply. To see our Equity, Diversity and Belonging strategy please click here . NO AGENCIES
Application Architect Location: UK Mobile Worker Leidos are currently seeking an Application Architect to work as part of one of our Engineering Teams tp work with one of our Government clients. The successful candidate will have delivered Architectural Solutions in the Application Domain to UK Government Customers. You will be working alongside our Customer, Infrastructure and Solution Architects & SMEs to deliver technical solutions to our client. As an Application Architect you will be accountable for defining technical solutions in response to customer requirements. You will work with other architects, software developers, systems engineers and project managers to plan, create and implement application solutions that meet our clients business needs. The Application Architect will possess a strong comprehension of cloud technologies, programming languages and software development platforms and will input into high-level and low-level design documents, ensuring designs conform to solution design, security standards and industry best practices. The Application Architect will work with other Architects on the overall technical vision and high-level design for a particular solution, finding the best technical solutions to solve business problems. You will participate in architecture governance forums, ensuring all architecture activities and deliverables are produced to a high quality and are consistent with existing standards, policies, and strategies. You will work closely with the client to sign off on design deliverables and provide specialist advice, guidance and expertise. What will you be doing? Creating high-level application and integration solution designs. Conducting system architecture evaluations to define target state architectures and transitional roadmaps. Ensuring solutions are integrated with existing applications through APIs and integrations. Performing Technical Design Reviews; ensuring designs conform to solution design, security standards, industry best practices and non-functional requirements. Participating in architecture governance, presenting solutions for wider review and approval. Peer reviewing solution designs from other architects. Identifying technologies that can be leveraged to add value to the business. Contributing to application and integration strategies through partnership with enterprise architects. Modelling architectures using the TOGAF meta model within an architecture modelling tool. What do we need from you? Knowledge of impact assessing Change Requests and comprehension of the 'as-is' architecture and 'to-be' solution vision. Ability to input into high-level and low-level solution designs from an application perspective. The ability to work with both internal engineers and client technical teams. Excellent stakeholder engagement skills including the ability to influence other key stakeholders (business stakeholders, technical architects, software developers, third party suppliers) to reconcile technical and business considerations to arrive at the optimal solution. A solid knowledge of Linux and Windows environments for application hosting. Experience of AWS Application Hosting and AWS Application Integration Services. Experience of designing both on-premise and AWS based solutions. Working knowledge of software development tools and methodologies such as CI/CD, Infrastructure-as-Code, DevOps etc. Experience of working within an Agile environment. Strong verbal and written communication skills are important and the ability to communicate with team members of all technical backgrounds. Ability to comprehend the client's needs and goals for the software you're developing or applications you are selecting to meet a particular business demand. Ability to multi-task and work on multiple projects at one time, planning and prioritising accordingly and calling on different technical resources to help meet the contractual commitments of each project. Possess problem-solving skills to test applications, identify errors and come up with solutions. Due to the nature of the work, the individual must be a UK National and have the ability to obtain a security clearance. What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops, and retains only the best in talent. Our reward scheme includes: • Contributory Pension Scheme • Private Medical Insurance • 33 days Annual Leave (including public and privilege holidays) • Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) • Dynamic Working Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages, please let us know, and we will respond in a way that best fits your needs. Who We Are: Leidos UK & EUROPE - we work to make the world safer, healthier, and more efficient through technology, engineering, and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation.
Apr 19, 2024
Full time
Application Architect Location: UK Mobile Worker Leidos are currently seeking an Application Architect to work as part of one of our Engineering Teams tp work with one of our Government clients. The successful candidate will have delivered Architectural Solutions in the Application Domain to UK Government Customers. You will be working alongside our Customer, Infrastructure and Solution Architects & SMEs to deliver technical solutions to our client. As an Application Architect you will be accountable for defining technical solutions in response to customer requirements. You will work with other architects, software developers, systems engineers and project managers to plan, create and implement application solutions that meet our clients business needs. The Application Architect will possess a strong comprehension of cloud technologies, programming languages and software development platforms and will input into high-level and low-level design documents, ensuring designs conform to solution design, security standards and industry best practices. The Application Architect will work with other Architects on the overall technical vision and high-level design for a particular solution, finding the best technical solutions to solve business problems. You will participate in architecture governance forums, ensuring all architecture activities and deliverables are produced to a high quality and are consistent with existing standards, policies, and strategies. You will work closely with the client to sign off on design deliverables and provide specialist advice, guidance and expertise. What will you be doing? Creating high-level application and integration solution designs. Conducting system architecture evaluations to define target state architectures and transitional roadmaps. Ensuring solutions are integrated with existing applications through APIs and integrations. Performing Technical Design Reviews; ensuring designs conform to solution design, security standards, industry best practices and non-functional requirements. Participating in architecture governance, presenting solutions for wider review and approval. Peer reviewing solution designs from other architects. Identifying technologies that can be leveraged to add value to the business. Contributing to application and integration strategies through partnership with enterprise architects. Modelling architectures using the TOGAF meta model within an architecture modelling tool. What do we need from you? Knowledge of impact assessing Change Requests and comprehension of the 'as-is' architecture and 'to-be' solution vision. Ability to input into high-level and low-level solution designs from an application perspective. The ability to work with both internal engineers and client technical teams. Excellent stakeholder engagement skills including the ability to influence other key stakeholders (business stakeholders, technical architects, software developers, third party suppliers) to reconcile technical and business considerations to arrive at the optimal solution. A solid knowledge of Linux and Windows environments for application hosting. Experience of AWS Application Hosting and AWS Application Integration Services. Experience of designing both on-premise and AWS based solutions. Working knowledge of software development tools and methodologies such as CI/CD, Infrastructure-as-Code, DevOps etc. Experience of working within an Agile environment. Strong verbal and written communication skills are important and the ability to communicate with team members of all technical backgrounds. Ability to comprehend the client's needs and goals for the software you're developing or applications you are selecting to meet a particular business demand. Ability to multi-task and work on multiple projects at one time, planning and prioritising accordingly and calling on different technical resources to help meet the contractual commitments of each project. Possess problem-solving skills to test applications, identify errors and come up with solutions. Due to the nature of the work, the individual must be a UK National and have the ability to obtain a security clearance. What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops, and retains only the best in talent. Our reward scheme includes: • Contributory Pension Scheme • Private Medical Insurance • 33 days Annual Leave (including public and privilege holidays) • Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) • Dynamic Working Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages, please let us know, and we will respond in a way that best fits your needs. Who We Are: Leidos UK & EUROPE - we work to make the world safer, healthier, and more efficient through technology, engineering, and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation.
Location: Based at client locations or working remotely Daily Rate: Negotiable - (a status determination assessment has been carried out and the outcome placed the role outside IR35) Type: Contract role for 6 months Start Date: ASAP The successful candidate will be responsible for designing, implementing, and overseeing the technical architecture of our .NET-based solutions. You will work closely with our development teams, clients, and stakeholders to ensure that our solutions meet the highest standards of performance, scalability, and reliability. The role is hands-on, taking designs through the implementation and deployment phases. About Us: Join an award-winning team recognised twice for "Project Excellence" at "The Chartered Institute for IT & Computing Awards." Triad operates at the heart of the public sector, understanding its technology challenges, and delivering goals at the best value for UK citizens. Responsibilities: Technical Architecture Design: Design and develop robust, scalable, and secure technical architectures for .NET-based solutions, considering factors such as performance, reliability, scalability, and security. Solution Development: Lead the development team in implementing the technical architecture, ensuring adherence to best practices, coding standards, and architectural principles. Stay abreast of the latest trends and advancements in .NET technologies and evaluate their potential impact on our projects. Make recommendations for adopting new tools, frameworks, and technologies when appropriate. Collaboration and communication: Collaborate effectively with development teams, project managers, clients, and stakeholders to understand requirements, communicate architectural decisions, and ensure alignment with project goals. Documentation: Create and maintain comprehensive technical documentation. Develop and document best practices, guidelines, and standards Experience/Qualifications required: Hold current SC level security clearance. Excellent communication and interpersonal skills. Bachelor's degree in computer science, Engineering or a related field Proven experience working as a Technical Architect with a focus on .Net Technologies. Deep understating of software architecture principles, design patterns and best practices Extensive hands-on experience with .NET framework, ASP.NET, C# and related technologies Strong proficiency in designing and implementing RESTful APIs and microservices architectures. Experience with cloud platforms such as Azure or AWS, including cloud-native development and deployment. Proficiency in database design and development using SQL Server or similar relational database management systems. Other Information If this role is of interest to you or you would like further information, please contact Ben Fowler or submit your application now Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. Triad Group Plc acts as an Employment Business for this contract position
Apr 19, 2024
Full time
Location: Based at client locations or working remotely Daily Rate: Negotiable - (a status determination assessment has been carried out and the outcome placed the role outside IR35) Type: Contract role for 6 months Start Date: ASAP The successful candidate will be responsible for designing, implementing, and overseeing the technical architecture of our .NET-based solutions. You will work closely with our development teams, clients, and stakeholders to ensure that our solutions meet the highest standards of performance, scalability, and reliability. The role is hands-on, taking designs through the implementation and deployment phases. About Us: Join an award-winning team recognised twice for "Project Excellence" at "The Chartered Institute for IT & Computing Awards." Triad operates at the heart of the public sector, understanding its technology challenges, and delivering goals at the best value for UK citizens. Responsibilities: Technical Architecture Design: Design and develop robust, scalable, and secure technical architectures for .NET-based solutions, considering factors such as performance, reliability, scalability, and security. Solution Development: Lead the development team in implementing the technical architecture, ensuring adherence to best practices, coding standards, and architectural principles. Stay abreast of the latest trends and advancements in .NET technologies and evaluate their potential impact on our projects. Make recommendations for adopting new tools, frameworks, and technologies when appropriate. Collaboration and communication: Collaborate effectively with development teams, project managers, clients, and stakeholders to understand requirements, communicate architectural decisions, and ensure alignment with project goals. Documentation: Create and maintain comprehensive technical documentation. Develop and document best practices, guidelines, and standards Experience/Qualifications required: Hold current SC level security clearance. Excellent communication and interpersonal skills. Bachelor's degree in computer science, Engineering or a related field Proven experience working as a Technical Architect with a focus on .Net Technologies. Deep understating of software architecture principles, design patterns and best practices Extensive hands-on experience with .NET framework, ASP.NET, C# and related technologies Strong proficiency in designing and implementing RESTful APIs and microservices architectures. Experience with cloud platforms such as Azure or AWS, including cloud-native development and deployment. Proficiency in database design and development using SQL Server or similar relational database management systems. Other Information If this role is of interest to you or you would like further information, please contact Ben Fowler or submit your application now Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. Triad Group Plc acts as an Employment Business for this contract position
Job Summary: Digital Consultant with experience in delivering digital solutions for the hospitality or travel sector. The ideal candidate will have a strong technical background and a proven track record of success in digital delivery teams. This role requires expertise in both front-end and back-end architecture, along with proficiency in a range of technical tools and platforms specific to digital delivery in hospitality and travel sectors. Knowledge of the Oracle Opera platform is preferred. Responsibilities: As a Digital Consultant focused on hospitality sector, you will provide expert guidance and support to clients within the hospitality industry, helping them navigate the digital landscape to enhance their online presence and drive business growth. Collaborate with cross-functional teams to deliver innovative digital solutions for hospitality and travel clients, ensuring alignment with business objectives and technical requirements. Lead the design and implementation of front-end and back-end architectures for digital projects, leveraging tools and frameworks such as Next.js, React.js, GraphQL, Java, Spring Boot, and REST services. Provide technical guidance and expertise to project teams, ensuring adherence to best practices and standards in digital delivery. Develop and maintain content management solutions using Adobe Experience Manager (AEM) and AEM API development experience. Implement DevOps practices and tools to streamline development processes, including Jenkins, AWS, CI/CD pipelines, GitHub, and GitAction. Lead quality assurance efforts, both manual and automated, using frameworks such as Mocha with Webdriver.IO and JavaScript, ensuring the delivery of high-quality digital products. Collaborate closely with stakeholders, including clients, product owners, designers, developers, and QA engineers, to ensure successful project delivery and client satisfaction. Stay up-to-date on emerging technologies, trends, and best practices in digital delivery, and incorporate them into project strategies and solutions. Utilize knowledge of the Oracle Opera platform to enhance digital solutions for clients in the hospitality sector, integrating with existing systems and optimizing performance. Requirements: Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field (Master's degree preferred). 8+ years of experience working in digital delivery teams, with a focus on the hospitality or travel sector. Strong technical skills with proficiency in front-end and back-end architecture , including Next.js, React.js, GraphQL , Java, Spring Boot, and REST services. Experience with content management systems , particularly Adobe Experience Manager (AEM), and AEM API development. Expertise in DevOps practices and tools, including Jenkins, AWS, CI/CD pipelines, GitHub, and GitAction. Hands-on experience with quality assurance , including both manual and automated testing using frameworks such as Mocha with Webdriver.IO and JavaScript. Excellent communication and collaboration skills, with the ability to effectively engage with diverse stakeholders and project teams. Strong problem-solving abilities and a proactive approach to addressing technical challenges in digital delivery. Ability to manage multiple projects simultaneously and thrive in a fast-paced, dynamic environment. Knowledge of the Oracle Opera platform is considered a plus.
Apr 19, 2024
Full time
Job Summary: Digital Consultant with experience in delivering digital solutions for the hospitality or travel sector. The ideal candidate will have a strong technical background and a proven track record of success in digital delivery teams. This role requires expertise in both front-end and back-end architecture, along with proficiency in a range of technical tools and platforms specific to digital delivery in hospitality and travel sectors. Knowledge of the Oracle Opera platform is preferred. Responsibilities: As a Digital Consultant focused on hospitality sector, you will provide expert guidance and support to clients within the hospitality industry, helping them navigate the digital landscape to enhance their online presence and drive business growth. Collaborate with cross-functional teams to deliver innovative digital solutions for hospitality and travel clients, ensuring alignment with business objectives and technical requirements. Lead the design and implementation of front-end and back-end architectures for digital projects, leveraging tools and frameworks such as Next.js, React.js, GraphQL, Java, Spring Boot, and REST services. Provide technical guidance and expertise to project teams, ensuring adherence to best practices and standards in digital delivery. Develop and maintain content management solutions using Adobe Experience Manager (AEM) and AEM API development experience. Implement DevOps practices and tools to streamline development processes, including Jenkins, AWS, CI/CD pipelines, GitHub, and GitAction. Lead quality assurance efforts, both manual and automated, using frameworks such as Mocha with Webdriver.IO and JavaScript, ensuring the delivery of high-quality digital products. Collaborate closely with stakeholders, including clients, product owners, designers, developers, and QA engineers, to ensure successful project delivery and client satisfaction. Stay up-to-date on emerging technologies, trends, and best practices in digital delivery, and incorporate them into project strategies and solutions. Utilize knowledge of the Oracle Opera platform to enhance digital solutions for clients in the hospitality sector, integrating with existing systems and optimizing performance. Requirements: Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field (Master's degree preferred). 8+ years of experience working in digital delivery teams, with a focus on the hospitality or travel sector. Strong technical skills with proficiency in front-end and back-end architecture , including Next.js, React.js, GraphQL , Java, Spring Boot, and REST services. Experience with content management systems , particularly Adobe Experience Manager (AEM), and AEM API development. Expertise in DevOps practices and tools, including Jenkins, AWS, CI/CD pipelines, GitHub, and GitAction. Hands-on experience with quality assurance , including both manual and automated testing using frameworks such as Mocha with Webdriver.IO and JavaScript. Excellent communication and collaboration skills, with the ability to effectively engage with diverse stakeholders and project teams. Strong problem-solving abilities and a proactive approach to addressing technical challenges in digital delivery. Ability to manage multiple projects simultaneously and thrive in a fast-paced, dynamic environment. Knowledge of the Oracle Opera platform is considered a plus.
Job title: Technical Support Engineer Location: Leeds, UK (Headquarters) Salary: Up to 30k, negotiable on experience Experience: Required: 2 years in a similar role About the Company: Our client is an award-winning Energy Analytics and Industrial IoT provider based in Leeds. Renowned for our innovative technology showcased in our subscription cloud platform, we're dedicated to enhancing efficiency, maximizing yield, and reducing waste. The Opportunity: We are seeking a Technical Support Technician passionate about technology and sustainability to bolster our diverse range of IoT and energy solutions. This role plays a crucial part in supporting the deployment and ongoing maintenance of our technology across our client base. Joining us during a period of substantial growth offers a unique opportunity to contribute to impactful projects that promote environmental sustainability. Key Responsibilities: Provide technical support for IoT solutions, focusing on energy applications across retail, life sciences, smart buildings, and manufacturing sectors. Resolve customer issues related to energy management systems, solar PV monitoring, and other IoT applications, ensuring high levels of customer satisfaction. Collaborate with internal teams to troubleshoot and diagnose problems, delivering timely and effective solutions. Develop and maintain comprehensive documentation, including troubleshooting guides and FAQ resources. Engage with customers through various channels to guide them in resolving technical issues, utilizing remote support tools as necessary. Other responsibilities: Contribute to the knowledge base of the team. Serve as a primary support contact for customers and suppliers. Communicate with different stakeholders on a day-to-day basis. Ensure accuracy and completeness of assigned work content. Escalate issues to the leadership team when necessary. Plan and manage time and work to contribute to overall SLA compliance. How you will succeed: Regular one-to-one progress reviews with your line manager. Consistent production of high-quality documents and files. Collaboration with team members to deliver solutions collectively. Sharing knowledge with team members to support customers and deployments. Receiving positive feedback from customers on service delivery. Requirements: Demonstrated experience in technical support or similar customer-facing roles. Strong understanding of computer systems, IoT devices, and technical products. Proficiency in Linux/Windows environments and remote desktop software. Excellent problem-solving skills and clear technical communication. Degree in Information Technology, Computer Science, or relevant field, or equivalent experience. Additional certifications are advantageous. Preferred experience in IoT technologies, energy management systems, and related areas. Exposure to platforms like AWS, Azure, and GCE, as well as communication protocols such as MQTT, BACnet, and Modbus, is advantageous. Basic programming skills (e.g., Bash, PowerShell) are advantageous. Strong interpersonal skills and ability to work independently and in teams. As a member of the team, you will receive: Flexible working hours with remote work options. Opportunities for professional development, including attendance at technology and sustainability conferences. A supportive team environment where you can take ownership of your work and contribute to company growth. Quarterly social activities and team building exercises. Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy.
Apr 19, 2024
Full time
Job title: Technical Support Engineer Location: Leeds, UK (Headquarters) Salary: Up to 30k, negotiable on experience Experience: Required: 2 years in a similar role About the Company: Our client is an award-winning Energy Analytics and Industrial IoT provider based in Leeds. Renowned for our innovative technology showcased in our subscription cloud platform, we're dedicated to enhancing efficiency, maximizing yield, and reducing waste. The Opportunity: We are seeking a Technical Support Technician passionate about technology and sustainability to bolster our diverse range of IoT and energy solutions. This role plays a crucial part in supporting the deployment and ongoing maintenance of our technology across our client base. Joining us during a period of substantial growth offers a unique opportunity to contribute to impactful projects that promote environmental sustainability. Key Responsibilities: Provide technical support for IoT solutions, focusing on energy applications across retail, life sciences, smart buildings, and manufacturing sectors. Resolve customer issues related to energy management systems, solar PV monitoring, and other IoT applications, ensuring high levels of customer satisfaction. Collaborate with internal teams to troubleshoot and diagnose problems, delivering timely and effective solutions. Develop and maintain comprehensive documentation, including troubleshooting guides and FAQ resources. Engage with customers through various channels to guide them in resolving technical issues, utilizing remote support tools as necessary. Other responsibilities: Contribute to the knowledge base of the team. Serve as a primary support contact for customers and suppliers. Communicate with different stakeholders on a day-to-day basis. Ensure accuracy and completeness of assigned work content. Escalate issues to the leadership team when necessary. Plan and manage time and work to contribute to overall SLA compliance. How you will succeed: Regular one-to-one progress reviews with your line manager. Consistent production of high-quality documents and files. Collaboration with team members to deliver solutions collectively. Sharing knowledge with team members to support customers and deployments. Receiving positive feedback from customers on service delivery. Requirements: Demonstrated experience in technical support or similar customer-facing roles. Strong understanding of computer systems, IoT devices, and technical products. Proficiency in Linux/Windows environments and remote desktop software. Excellent problem-solving skills and clear technical communication. Degree in Information Technology, Computer Science, or relevant field, or equivalent experience. Additional certifications are advantageous. Preferred experience in IoT technologies, energy management systems, and related areas. Exposure to platforms like AWS, Azure, and GCE, as well as communication protocols such as MQTT, BACnet, and Modbus, is advantageous. Basic programming skills (e.g., Bash, PowerShell) are advantageous. Strong interpersonal skills and ability to work independently and in teams. As a member of the team, you will receive: Flexible working hours with remote work options. Opportunities for professional development, including attendance at technology and sustainability conferences. A supportive team environment where you can take ownership of your work and contribute to company growth. Quarterly social activities and team building exercises. Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy.
An exciting opportunity has arisen for a Digital Systems Manager to join this growing company who are based in Wallingford. As a Digital Systems Manager, you will play a crucial role in overseeing the design, development, and deployment of tailored digital systems based on customer specifications. You will lead a team of system administrators and engineers, ensuring the successful delivery of high-quality solutions within established time lines. Job Type: Permanent position Location: Wallingford, office based Salary: 33,000 - 40,000 (depending on experience) Working Hours: Monday - Friday, 9AM - 5.30PM As the Digital Systems Manager, you will be responsible for: Leading and mentoring a team of digital system administrators. Actively manage workflows, ensuring efficient and well-coordinated implementation. Provide technical expertise and guidance to the team in solving complex challenges. Stay abreast of industry trends and advancements in digital systems. Actively participate in the end-to-end implementation of digital systems, from requirements gathering to deployment. Utilise your proficiency in SQL, HTML, CSS, XML, and JSON to contribute to effective system development. Collaborate with clients and cross-functional teams to ensure seamless integration and customisation. Implement and enforce quality assurance processes to deliver error-free solutions. Take a lead role in managing internal systems applications, with a particular emphasis on platforms like Salesforce. Oversee the customisation, optimisation, and integration of internal systems to enhance organizational efficiency. Collaborate with the internal and external customers to customise and implement solutions for ongoing system maintenance. Conduct thorough testing and validation of all digital systems to maintain optimal performance. Maintain clear and organised documentation to facilitate ongoing support and future enhancements. The successful candidate will have the following related skills / experience: Experience in an IT setting is essential. Proven experience in managing digital systems and leading teams. Strong project management skills, with a focus on delivering results within established time lines. Excellent communication and interpersonal skills for effective collaboration with clients and team members. In-depth knowledge of SaaS solutions and white-labeling processes. Proficiency in SQL, HTML, CSS, XML, and JSON. Familiarity with Salesforce CRM. Extensive exposure to SaaS platforms. Must be willing to work variable Several years previous Customer Service or IT Support is a Ability to thrive in a dynamic and fast-paced environment. Exceptional communication skills, both written and verbal. Strong analytical and problem-solving skills to address complex challenges.
Apr 18, 2024
Full time
An exciting opportunity has arisen for a Digital Systems Manager to join this growing company who are based in Wallingford. As a Digital Systems Manager, you will play a crucial role in overseeing the design, development, and deployment of tailored digital systems based on customer specifications. You will lead a team of system administrators and engineers, ensuring the successful delivery of high-quality solutions within established time lines. Job Type: Permanent position Location: Wallingford, office based Salary: 33,000 - 40,000 (depending on experience) Working Hours: Monday - Friday, 9AM - 5.30PM As the Digital Systems Manager, you will be responsible for: Leading and mentoring a team of digital system administrators. Actively manage workflows, ensuring efficient and well-coordinated implementation. Provide technical expertise and guidance to the team in solving complex challenges. Stay abreast of industry trends and advancements in digital systems. Actively participate in the end-to-end implementation of digital systems, from requirements gathering to deployment. Utilise your proficiency in SQL, HTML, CSS, XML, and JSON to contribute to effective system development. Collaborate with clients and cross-functional teams to ensure seamless integration and customisation. Implement and enforce quality assurance processes to deliver error-free solutions. Take a lead role in managing internal systems applications, with a particular emphasis on platforms like Salesforce. Oversee the customisation, optimisation, and integration of internal systems to enhance organizational efficiency. Collaborate with the internal and external customers to customise and implement solutions for ongoing system maintenance. Conduct thorough testing and validation of all digital systems to maintain optimal performance. Maintain clear and organised documentation to facilitate ongoing support and future enhancements. The successful candidate will have the following related skills / experience: Experience in an IT setting is essential. Proven experience in managing digital systems and leading teams. Strong project management skills, with a focus on delivering results within established time lines. Excellent communication and interpersonal skills for effective collaboration with clients and team members. In-depth knowledge of SaaS solutions and white-labeling processes. Proficiency in SQL, HTML, CSS, XML, and JSON. Familiarity with Salesforce CRM. Extensive exposure to SaaS platforms. Must be willing to work variable Several years previous Customer Service or IT Support is a Ability to thrive in a dynamic and fast-paced environment. Exceptional communication skills, both written and verbal. Strong analytical and problem-solving skills to address complex challenges.
Prestigious opportunity with a UK Market leader for an Infrastructure Engineer - O365 & Cloud! Supporting around 2500 users across over 350 locations, we are seeking an ambitious individual to join our success story. We are a continually expanding technology team providing support within Operations, Applications, Service Desk and Infrastructure. This includes but is not limited to print, network, communications, Citrix, Desktops, AD and security. As one of our Infrastructure Engineers you will specialise in O365 and Cloud and be responsible for:- Administration and management of the Microsoft Cloud Environment. Documentation of the cloud environment through a process of continual improvement. Performing tenant to tenant migrations using 3rd party tools. Proactive monitoring and fault-finding of cloud infrastructure, ensuring the availability, integrity, performance, resilience (inc. backups). Disaster recovery planning, implementation, and remediation for all systems. Assist with the implementation, enforcement, and review of security policies with security personnel. Provide cover for all other key elements of IT Infrastructure within the business Timely escalation of issues to IT Service Desk Manager. Contribute to the planning and implementation of multiple projects. Training of Service Desk and Infrastructure team in any service-related provision. Provide systems training, 1 to 1 or group training, on any aspect of systems or procedures. If you possess a combination of some of the following skills then LETS TALK! System analysis, capacity planning, testing, and troubleshooting knowledge. Experience in AD, DNS, DHCP, DFS, GPO. Tenant migrations. Experience of cloud platforms (Azure, AWS) Cloud-based technologies, O365, Exchange Online and Azure O365 Skills including usage, licencing, and administration. InTune VMWare ITIL knowledge including change, problem, and incident management is advantageous but not essential. Extensive knowledge of key infrastructure elements. In return, you will be rewarded with ongoing training and career development in an enjoyable team environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 18, 2024
Full time
Prestigious opportunity with a UK Market leader for an Infrastructure Engineer - O365 & Cloud! Supporting around 2500 users across over 350 locations, we are seeking an ambitious individual to join our success story. We are a continually expanding technology team providing support within Operations, Applications, Service Desk and Infrastructure. This includes but is not limited to print, network, communications, Citrix, Desktops, AD and security. As one of our Infrastructure Engineers you will specialise in O365 and Cloud and be responsible for:- Administration and management of the Microsoft Cloud Environment. Documentation of the cloud environment through a process of continual improvement. Performing tenant to tenant migrations using 3rd party tools. Proactive monitoring and fault-finding of cloud infrastructure, ensuring the availability, integrity, performance, resilience (inc. backups). Disaster recovery planning, implementation, and remediation for all systems. Assist with the implementation, enforcement, and review of security policies with security personnel. Provide cover for all other key elements of IT Infrastructure within the business Timely escalation of issues to IT Service Desk Manager. Contribute to the planning and implementation of multiple projects. Training of Service Desk and Infrastructure team in any service-related provision. Provide systems training, 1 to 1 or group training, on any aspect of systems or procedures. If you possess a combination of some of the following skills then LETS TALK! System analysis, capacity planning, testing, and troubleshooting knowledge. Experience in AD, DNS, DHCP, DFS, GPO. Tenant migrations. Experience of cloud platforms (Azure, AWS) Cloud-based technologies, O365, Exchange Online and Azure O365 Skills including usage, licencing, and administration. InTune VMWare ITIL knowledge including change, problem, and incident management is advantageous but not essential. Extensive knowledge of key infrastructure elements. In return, you will be rewarded with ongoing training and career development in an enjoyable team environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)