About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Apr 16, 2024
Full time
About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Derbyshire Fire & Rescue Service
Ripley, Derbyshire DE5 3RS, UK
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Mar 28, 2023
Full time
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Are you looking to provide world class infrastructure support to a range of exceptional clients? Do you want to work for a company that provides you with the tools and training to succeed to the next level of your career? Are you all about top quality work and providing the best client experience? If you are looking for a role where you can provide world class day-to-day front-end support, including resolving incidents and fulfilling service requests to minimise client disruption, then this could be the one for you. This role is pivotal to the daily operation of the business, ensuring that clients' requirements are met accurately and efficiently. This is 40hrs per week, Mon Fri, 8am -5pm. There will be a requirement to be flexible and available at weekends. 75% of your time will be spent attending client sites with the remaining 25% office based in Cambridgeshire. In return you will get Annual leave 33days (inc. 8 bank hols) 24/7 Free access to all courses on Udemy for Business 5% & 5% Pension. 4x Death in service Store discounts. Cycle to work. EV scheme (after 2 years service) Referral programme Free onsite parking Duties & Responsibilities of the Infrastructure Engineer: Work as a technically experienced and knowledgeable member of the Infrastructure Team. Provide prompt, accurate, and consistent communication to colleagues and clients. Learn and understand every intricate detail of a client or collection of clients' systems and infrastructures and update and maintain client documentation. As a key member of the onboarding team you will be responsible for assessing and comprehensively documenting current systems and infrastructure. Investigate, diagnose, and resolve technical incidents, escalating appropriately within the infrastructure team for collaboration where necessary. Guide and support 1st, 2nd, and 3rd Line Service Desk Analysts, as well as Field Service Technicians, mentoring and coaching to enhance skills and abilities and creating documentation. Excel and perform comfortably to high standards with little intervention and assistance. Continuously improve knowledge and understanding across the various software and hardware technologies. Liaise with 3rd party support for ticket resolution as appropriate. Work with our Sales team to advise on and propose improvements to client infrastructures/systems. Travel to and from client sites across the UK (some overnight stays possible) leading the technical installation, implementation and delivery of projects and management and resolution of problem incidents. What you will need to succeed as an Infrastructure Engineer: Relevant IT qualification for example NVQ, Diploma or Degree. MCSA Windows Server 2016-22 or equivalent MTA: Networking, Security and Windows Server Administrator Fundamental. Microsoft Certified: Azure Fundamentals Microsoft 365 Certified: Fundamentals or equivalent Microsoft Exchange qualifications Working knowledge and experience of Windows Server, Windows Desktop, Microsoft Exchange, Remote Desktop Services and Active Directory. A strong understanding of IT Networking principals such as DNS, DHCP, TCP/IP, WAN, LAN, WLAN, VLAN and Wi-Fi topologies. Previous experience in managing various Firewall technologies -Checkpoint, Meraki, Sophos, Watchguard and Fortinet. Virtualization technologies -VMWare, Hyper-V, Citrix. Experience in cloud technologies such as Azure, AWS and Google Cloud. Microsoft 365 knowledge and experience -MFA, SSO, OneDrive, Teams, SharePoint, In Tune, Entra / Entra Cloud Sync. Backup/ disaster recovery- Cove data protection, Veeam. Endpoint Security and Management - SentinelOne. Experience designing, installing, and supporting VOiP systems and technologies. Experience of working with a variety of clients across multiple industries. Expert knowledge of mobile phone devices, both apple and android, and hardware such as printers and Bluetooth peripherals. A good understanding of GDPR principals. Core understanding of Cyber Security principals. If you are interested in finding out more about this position, please contact Daniel for a chat on (phone number removed) or apply now. If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Kameo Recruitment Ltd is acting as an employment agency for this permanent vacancy.
Apr 17, 2024
Full time
Are you looking to provide world class infrastructure support to a range of exceptional clients? Do you want to work for a company that provides you with the tools and training to succeed to the next level of your career? Are you all about top quality work and providing the best client experience? If you are looking for a role where you can provide world class day-to-day front-end support, including resolving incidents and fulfilling service requests to minimise client disruption, then this could be the one for you. This role is pivotal to the daily operation of the business, ensuring that clients' requirements are met accurately and efficiently. This is 40hrs per week, Mon Fri, 8am -5pm. There will be a requirement to be flexible and available at weekends. 75% of your time will be spent attending client sites with the remaining 25% office based in Cambridgeshire. In return you will get Annual leave 33days (inc. 8 bank hols) 24/7 Free access to all courses on Udemy for Business 5% & 5% Pension. 4x Death in service Store discounts. Cycle to work. EV scheme (after 2 years service) Referral programme Free onsite parking Duties & Responsibilities of the Infrastructure Engineer: Work as a technically experienced and knowledgeable member of the Infrastructure Team. Provide prompt, accurate, and consistent communication to colleagues and clients. Learn and understand every intricate detail of a client or collection of clients' systems and infrastructures and update and maintain client documentation. As a key member of the onboarding team you will be responsible for assessing and comprehensively documenting current systems and infrastructure. Investigate, diagnose, and resolve technical incidents, escalating appropriately within the infrastructure team for collaboration where necessary. Guide and support 1st, 2nd, and 3rd Line Service Desk Analysts, as well as Field Service Technicians, mentoring and coaching to enhance skills and abilities and creating documentation. Excel and perform comfortably to high standards with little intervention and assistance. Continuously improve knowledge and understanding across the various software and hardware technologies. Liaise with 3rd party support for ticket resolution as appropriate. Work with our Sales team to advise on and propose improvements to client infrastructures/systems. Travel to and from client sites across the UK (some overnight stays possible) leading the technical installation, implementation and delivery of projects and management and resolution of problem incidents. What you will need to succeed as an Infrastructure Engineer: Relevant IT qualification for example NVQ, Diploma or Degree. MCSA Windows Server 2016-22 or equivalent MTA: Networking, Security and Windows Server Administrator Fundamental. Microsoft Certified: Azure Fundamentals Microsoft 365 Certified: Fundamentals or equivalent Microsoft Exchange qualifications Working knowledge and experience of Windows Server, Windows Desktop, Microsoft Exchange, Remote Desktop Services and Active Directory. A strong understanding of IT Networking principals such as DNS, DHCP, TCP/IP, WAN, LAN, WLAN, VLAN and Wi-Fi topologies. Previous experience in managing various Firewall technologies -Checkpoint, Meraki, Sophos, Watchguard and Fortinet. Virtualization technologies -VMWare, Hyper-V, Citrix. Experience in cloud technologies such as Azure, AWS and Google Cloud. Microsoft 365 knowledge and experience -MFA, SSO, OneDrive, Teams, SharePoint, In Tune, Entra / Entra Cloud Sync. Backup/ disaster recovery- Cove data protection, Veeam. Endpoint Security and Management - SentinelOne. Experience designing, installing, and supporting VOiP systems and technologies. Experience of working with a variety of clients across multiple industries. Expert knowledge of mobile phone devices, both apple and android, and hardware such as printers and Bluetooth peripherals. A good understanding of GDPR principals. Core understanding of Cyber Security principals. If you are interested in finding out more about this position, please contact Daniel for a chat on (phone number removed) or apply now. If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Kameo Recruitment Ltd is acting as an employment agency for this permanent vacancy.
Are you looking to provide world class infrastructure support to a range of exceptional clients? Do you want to work for a company that provides you with the tools and training to succeed to the next level of your career? Are you all about top quality work and providing the best client experience? If you are looking for a role where you can provide world class day-to-day front-end support, including resolving incidents and fulfilling service requests to minimise client disruption, then this could be the one for you. This role is pivotal to the daily operation of the business, ensuring that clients' requirements are met accurately and efficiently. This is 40hrs per week, Mon - Fri, 8am -5pm. There will be a requirement to be flexible and available at weekends. 75% of your time will be spent attending client sites with the remaining 25% office based in Cambridgeshire. In return you will get Annual leave 33days (inc. 8 bank hols) 24/7 Free access to all courses on Udemy for Business 5% & 5% Pension. 4x Death in service Store discounts. Cycle to work. EV scheme (after 2 years' service) Referral programme Free onsite parking Duties & Responsibilities of the Infrastructure Engineer: Work as a technically experienced and knowledgeable member of the Infrastructure Team. Provide prompt, accurate, and consistent communication to colleagues and clients. Learn and understand every intricate detail of a client or collection of clients' systems and infrastructures and update and maintain client documentation. As a key member of the onboarding team you will be responsible for assessing and comprehensively documenting current systems and infrastructure. Investigate, diagnose, and resolve technical incidents, escalating appropriately within the infrastructure team for collaboration where necessary. Guide and support 1st, 2nd, and 3rd Line Service Desk Analysts, as well as Field Service Technicians, mentoring and coaching to enhance skills and abilities and creating documentation. Excel and perform comfortably to high standards with little intervention and assistance. Continuously improve knowledge and understanding across the various software and hardware technologies supported and implemented by the business. Liaise with 3rd party support for ticket resolution as appropriate. Work with our Sales team to advise on and propose improvements to client infrastructures/systems. Travel to and from client sites across the UK (some overnight stays possible) leading the technical installation, implementation and delivery of projects and management and resolution of problem incidents. What you will need to succeed as an Infrastructure Engineer: Relevant IT qualification for example NVQ, Diploma or Degree. MCSA Windows Server 2016-22 or equivalent MTA: Networking, Security and Windows Server Administrator Fundamental. Microsoft Certified: Azure Fundamentals Microsoft 365 Certified: Fundamentals or equivalent Microsoft Exchange qualifications Working knowledge and experience of Windows Server, Windows Desktop, Microsoft Exchange, Remote Desktop Services and Active Directory. A strong understanding of IT Networking principals such as DNS, DHCP, TCP/IP, WAN, LAN, WLAN, VLAN and Wi-Fi topologies. Previous experience in managing various Firewall technologies -Checkpoint, Meraki, Sophos, Watchguard and Fortinet. Virtualization technologies -VMWare, Hyper-V, Citrix. Experience in cloud technologies such as Azure, AWS and Google Cloud. Microsoft 365 knowledge and experience -MFA, SSO, OneDrive, Teams, SharePoint, In Tune, Entra / Entra Cloud Sync. Backup/ disaster recovery- Cove data protection, Veeam. Endpoint Security and Management - SentinelOne. Experience designing, installing, and supporting VOiP systems and technologies. Experience of working with a variety of clients across multiple industries. Expert knowledge of mobile phone devices, both apple and android, and hardware such as printers and Bluetooth peripherals. A good understanding of GDPR principals. Core understanding of Cyber Security principals. If you are interested in finding out more about this position, please contact Daniel for a chat or apply now. If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Kameo Recruitment Ltd is acting as an employment agency for this permanent vacancy.
Apr 17, 2024
Full time
Are you looking to provide world class infrastructure support to a range of exceptional clients? Do you want to work for a company that provides you with the tools and training to succeed to the next level of your career? Are you all about top quality work and providing the best client experience? If you are looking for a role where you can provide world class day-to-day front-end support, including resolving incidents and fulfilling service requests to minimise client disruption, then this could be the one for you. This role is pivotal to the daily operation of the business, ensuring that clients' requirements are met accurately and efficiently. This is 40hrs per week, Mon - Fri, 8am -5pm. There will be a requirement to be flexible and available at weekends. 75% of your time will be spent attending client sites with the remaining 25% office based in Cambridgeshire. In return you will get Annual leave 33days (inc. 8 bank hols) 24/7 Free access to all courses on Udemy for Business 5% & 5% Pension. 4x Death in service Store discounts. Cycle to work. EV scheme (after 2 years' service) Referral programme Free onsite parking Duties & Responsibilities of the Infrastructure Engineer: Work as a technically experienced and knowledgeable member of the Infrastructure Team. Provide prompt, accurate, and consistent communication to colleagues and clients. Learn and understand every intricate detail of a client or collection of clients' systems and infrastructures and update and maintain client documentation. As a key member of the onboarding team you will be responsible for assessing and comprehensively documenting current systems and infrastructure. Investigate, diagnose, and resolve technical incidents, escalating appropriately within the infrastructure team for collaboration where necessary. Guide and support 1st, 2nd, and 3rd Line Service Desk Analysts, as well as Field Service Technicians, mentoring and coaching to enhance skills and abilities and creating documentation. Excel and perform comfortably to high standards with little intervention and assistance. Continuously improve knowledge and understanding across the various software and hardware technologies supported and implemented by the business. Liaise with 3rd party support for ticket resolution as appropriate. Work with our Sales team to advise on and propose improvements to client infrastructures/systems. Travel to and from client sites across the UK (some overnight stays possible) leading the technical installation, implementation and delivery of projects and management and resolution of problem incidents. What you will need to succeed as an Infrastructure Engineer: Relevant IT qualification for example NVQ, Diploma or Degree. MCSA Windows Server 2016-22 or equivalent MTA: Networking, Security and Windows Server Administrator Fundamental. Microsoft Certified: Azure Fundamentals Microsoft 365 Certified: Fundamentals or equivalent Microsoft Exchange qualifications Working knowledge and experience of Windows Server, Windows Desktop, Microsoft Exchange, Remote Desktop Services and Active Directory. A strong understanding of IT Networking principals such as DNS, DHCP, TCP/IP, WAN, LAN, WLAN, VLAN and Wi-Fi topologies. Previous experience in managing various Firewall technologies -Checkpoint, Meraki, Sophos, Watchguard and Fortinet. Virtualization technologies -VMWare, Hyper-V, Citrix. Experience in cloud technologies such as Azure, AWS and Google Cloud. Microsoft 365 knowledge and experience -MFA, SSO, OneDrive, Teams, SharePoint, In Tune, Entra / Entra Cloud Sync. Backup/ disaster recovery- Cove data protection, Veeam. Endpoint Security and Management - SentinelOne. Experience designing, installing, and supporting VOiP systems and technologies. Experience of working with a variety of clients across multiple industries. Expert knowledge of mobile phone devices, both apple and android, and hardware such as printers and Bluetooth peripherals. A good understanding of GDPR principals. Core understanding of Cyber Security principals. If you are interested in finding out more about this position, please contact Daniel for a chat or apply now. If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Kameo Recruitment Ltd is acting as an employment agency for this permanent vacancy.
IT System Administrator Position: IT System Administrator Location: Biggleswade, Bedfordshire, UK Salary: £40,000 - £60,000 (open to different experience levels)A longstanding (75+ years) and global organisation in the manufacturing world, has an exciting new opportunity for a Systems Administrator to join them in their Biggleswade office, deploying and maintaining their IT and Network Infrastructure. They employ over 50,000 people across several continents and utilise the latest tech to make up their systems/infrastructure.Your role as a System Administrator will see you undertake high-level IT Infrastructure tasks and project work surrounding Servers, Cloud, Storage, Networking, Cyber Security, and Virtualisation. You will design, migrate, upgrade, and maintain the company IT Infrastructure and Networks, contributing to the delivery of their IT roadmap. There will also be an element of Project Management in this position where you will participate in project scoping and planning, attending project review meetings. Key Skills: Windows Server 2019 / 2022 Microsoft 365 Azure PowerShell LAN/WAN Networking - Routers, Switches, Firewalls (Cisco preferred) VMware vSphere Veeam Backup and DR SQL (desirable) Benefits include: 8% Employer Pension Contribution Bupa Healthcare Full office closure during Christmas Loyalty bonus paid each successful year completed Training and Development opportunities
Apr 17, 2024
Full time
IT System Administrator Position: IT System Administrator Location: Biggleswade, Bedfordshire, UK Salary: £40,000 - £60,000 (open to different experience levels)A longstanding (75+ years) and global organisation in the manufacturing world, has an exciting new opportunity for a Systems Administrator to join them in their Biggleswade office, deploying and maintaining their IT and Network Infrastructure. They employ over 50,000 people across several continents and utilise the latest tech to make up their systems/infrastructure.Your role as a System Administrator will see you undertake high-level IT Infrastructure tasks and project work surrounding Servers, Cloud, Storage, Networking, Cyber Security, and Virtualisation. You will design, migrate, upgrade, and maintain the company IT Infrastructure and Networks, contributing to the delivery of their IT roadmap. There will also be an element of Project Management in this position where you will participate in project scoping and planning, attending project review meetings. Key Skills: Windows Server 2019 / 2022 Microsoft 365 Azure PowerShell LAN/WAN Networking - Routers, Switches, Firewalls (Cisco preferred) VMware vSphere Veeam Backup and DR SQL (desirable) Benefits include: 8% Employer Pension Contribution Bupa Healthcare Full office closure during Christmas Loyalty bonus paid each successful year completed Training and Development opportunities
What if you could work with remarkable people on extraordinary things? What if the end result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions. It takes a special sort of person to work at AWE. What if that person was you? Information Services and Security have a vital role to play in a crucial national mission. We re here to enable the organisation to deliver through the use of technology. As AWE transforms itself to meet the needs of the UK s next-generation nuclear deterrent, we need to adapt to deliver data-driven decision making, flexible and future-proofed IT services, adaptable cyber security, support to a multi-billion Pound building programme, and many more. The scale might be daunting to some, but you ll find it stimulating. We ve got a long journey that we ve only just started and we re looking for motivated people who can take us in the right direction. Your role will contribute directly to that shared mission. We won t deceive you, in some areas we re starting from a low base, but within ten years this organisation will look very different, and you can help make that happen. This is a role where you ll contribute to a legacy of national security for decades to come. So come and join us. We are recruiting for an Application/Systems Administrator to work with IS teams to ensure the support, upgrade, deployment and day to day maintenance of high-availability and mission critical software applications. Location - Reading area Salary - from £35,840 - £45,000 AWE (one of the best 25 big companies to work for in the UK) offers an attractive array of benefits which include: Market leading contributory pension scheme Generous holiday entitlement (270 hours a year including bank holidays, plus every other Friday off) Flexible working hours Salary sacrifice scheme Consideration for either full time or part time hours. Just let us know on your application if you wish to work part time Relocation package available (terms and conditions apply) Key Accountabilities: Escalation of significant issues to the IS Technical Services Manager or Team Lead. Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system. Key Responsibilities: Provide resilient applications to the business and ensure these are in support, upgraded and deployed in the correct manner. Core Server Support - Build, maintain and manage the provisioning of Server environments to AWE, in keeping with current SLA s, through effective processes, KPI s and problem management. Be responsible for diagnosing and following through to resolution any problems, escalating to team members or other teams and vendors when required. Ensure that IS Change requests are completed and processed in timely manner to enable service improvement. To ensure that all users are supported in their day to day activities with resolutions to problems and issues. Build relationships with other teams within IT Operations to enable better support and communications. To maintain technical skills to allow us to benefit from new and emerging technologies in order to make supportive decisions Attend technical briefing / support groups. Understand and develop support system road maps. The Company may require you to fulfil any other reasonable duties aligned to your position from time to time in line with business needs. You Will Have: Experience of call and change management systems, troubleshooting tools and root cause analysis. (ITIL) Experience in a proactive IT operational role in a modern IT environment Good understanding of IT and Information related principles, standards, and requirements when operating within MoD and UK legislative environments. Able to provide comprehensive reports for operations and write and update technical documentation. Good understanding of network principles Good understanding of Cloud Technologies (Azure, AWS) Familiar with Oracle Databases and/or SQL Strong experience with Windows 2016/2019/2022 Familiar with Citrix & VM Some experience in Scripting (Powershell) All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role. Please note that you must be a British Citizen to apply for a role with us. Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide us will be used to encourage and support you through the application process and will be held only for this purpose in accordance with GDPR.
Apr 17, 2024
Full time
What if you could work with remarkable people on extraordinary things? What if the end result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions. It takes a special sort of person to work at AWE. What if that person was you? Information Services and Security have a vital role to play in a crucial national mission. We re here to enable the organisation to deliver through the use of technology. As AWE transforms itself to meet the needs of the UK s next-generation nuclear deterrent, we need to adapt to deliver data-driven decision making, flexible and future-proofed IT services, adaptable cyber security, support to a multi-billion Pound building programme, and many more. The scale might be daunting to some, but you ll find it stimulating. We ve got a long journey that we ve only just started and we re looking for motivated people who can take us in the right direction. Your role will contribute directly to that shared mission. We won t deceive you, in some areas we re starting from a low base, but within ten years this organisation will look very different, and you can help make that happen. This is a role where you ll contribute to a legacy of national security for decades to come. So come and join us. We are recruiting for an Application/Systems Administrator to work with IS teams to ensure the support, upgrade, deployment and day to day maintenance of high-availability and mission critical software applications. Location - Reading area Salary - from £35,840 - £45,000 AWE (one of the best 25 big companies to work for in the UK) offers an attractive array of benefits which include: Market leading contributory pension scheme Generous holiday entitlement (270 hours a year including bank holidays, plus every other Friday off) Flexible working hours Salary sacrifice scheme Consideration for either full time or part time hours. Just let us know on your application if you wish to work part time Relocation package available (terms and conditions apply) Key Accountabilities: Escalation of significant issues to the IS Technical Services Manager or Team Lead. Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system. Key Responsibilities: Provide resilient applications to the business and ensure these are in support, upgraded and deployed in the correct manner. Core Server Support - Build, maintain and manage the provisioning of Server environments to AWE, in keeping with current SLA s, through effective processes, KPI s and problem management. Be responsible for diagnosing and following through to resolution any problems, escalating to team members or other teams and vendors when required. Ensure that IS Change requests are completed and processed in timely manner to enable service improvement. To ensure that all users are supported in their day to day activities with resolutions to problems and issues. Build relationships with other teams within IT Operations to enable better support and communications. To maintain technical skills to allow us to benefit from new and emerging technologies in order to make supportive decisions Attend technical briefing / support groups. Understand and develop support system road maps. The Company may require you to fulfil any other reasonable duties aligned to your position from time to time in line with business needs. You Will Have: Experience of call and change management systems, troubleshooting tools and root cause analysis. (ITIL) Experience in a proactive IT operational role in a modern IT environment Good understanding of IT and Information related principles, standards, and requirements when operating within MoD and UK legislative environments. Able to provide comprehensive reports for operations and write and update technical documentation. Good understanding of network principles Good understanding of Cloud Technologies (Azure, AWS) Familiar with Oracle Databases and/or SQL Strong experience with Windows 2016/2019/2022 Familiar with Citrix & VM Some experience in Scripting (Powershell) All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role. Please note that you must be a British Citizen to apply for a role with us. Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide us will be used to encourage and support you through the application process and will be held only for this purpose in accordance with GDPR.
Senitor are pleased to be working with an established company in the professional services sector, who are looking for an IT Support Administrator to join their team. Joining a team of 2 others and reporting to the IT Manager, the role will be based from their head office in Lancaster and will involve remote and on-site support for a user base of over 100 people. Ideally, applicants should have at least 2 years of experience in a similar IT Support role, excellent communication skills and proficiency in resolving technical issues for non-technical users. It is also essential that applicants have a full UK driving licence and use of their own vehicle, plus willingness to go to different local sites if required to provide support. Responsibilities include: Day-to-day IT support via a Helpdesk system, taking, logging and resolving tickets or escalating if required. Setting up new users / desk moves Installing software and hardware upgrades Repairing and maintaining IT systems, servers and networks. Providing Backups and Disaster Recovery. Creating and updating any relevant technical documentation. Assisting with any existing and new IT projects. Skills / Experience required: Experience with Office 365 support and administration Knowledge of Azure (desirable) Microsoft Exchange Active Directory Windows Server / Window Operating Systems Understanding of IT security policies / procedures Excellent communication and troubleshooting skills This is a fantastic opportunity to join a close-knit and supporting IT team, dedicated to providing outstanding end-user support. If this sounds like your ideal next role, please apply now for consideration or contact Georgina on / for more information. For more information about Senitor and the opportunities we have to offer follow us on Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 16, 2024
Full time
Senitor are pleased to be working with an established company in the professional services sector, who are looking for an IT Support Administrator to join their team. Joining a team of 2 others and reporting to the IT Manager, the role will be based from their head office in Lancaster and will involve remote and on-site support for a user base of over 100 people. Ideally, applicants should have at least 2 years of experience in a similar IT Support role, excellent communication skills and proficiency in resolving technical issues for non-technical users. It is also essential that applicants have a full UK driving licence and use of their own vehicle, plus willingness to go to different local sites if required to provide support. Responsibilities include: Day-to-day IT support via a Helpdesk system, taking, logging and resolving tickets or escalating if required. Setting up new users / desk moves Installing software and hardware upgrades Repairing and maintaining IT systems, servers and networks. Providing Backups and Disaster Recovery. Creating and updating any relevant technical documentation. Assisting with any existing and new IT projects. Skills / Experience required: Experience with Office 365 support and administration Knowledge of Azure (desirable) Microsoft Exchange Active Directory Windows Server / Window Operating Systems Understanding of IT security policies / procedures Excellent communication and troubleshooting skills This is a fantastic opportunity to join a close-knit and supporting IT team, dedicated to providing outstanding end-user support. If this sounds like your ideal next role, please apply now for consideration or contact Georgina on / for more information. For more information about Senitor and the opportunities we have to offer follow us on Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy.
Azure Site Reliability Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced Azure Site Reliability Engineer to join a growing team of talented Cloud Engineers providing high level support and project delivery for a large customer base. Please note this is a fully remote role and you must be eligible to gain security clearance (do not need to hold currently). The Role As an Azure Site Reliability Engineer you will support the cloud infrastructure used to deliver cloud hosted managed services to customers. You will have a high customer focus being actively involved in the support and development of the service including: the resolution of support cases, live service monitoring and maintenance, new service provision and continuous improvement projects. You will provide high quality operational and technical support to customers and will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. The Responsibilities Provide L3/L4 analytical incident management and resolution alongside project-based deliverables Contribute to the planning of application / infrastructure releases and configuration changes Resolve support requests from customers by phone, email and online making use of the call logging system Interact with key internal stakeholders and external third-party vendors to troubleshoot and resolve complex problems Provide input to administering and maintaining all production and development environments Create detailed technical and procedural documentation (e.g. architecture, configuration and setup) Design appropriate metrics for reporting on key performance and quality indicators, particularly in terms of in-depth trend analysis Service transition and complete Operational Acceptance (OA) of new customer services Implementation and delivery of Microsoft Azure projects The Requirements Extensive experience of Microsoft Azure and its relevant build, deployment, automation, networking, and security technologies in cloud and hybrid environments. Microsoft Azure certifications: AZ-103/104 - Azure Administrator Good operational experience supporting Microsoft public cloud technologies and services at an enterprise level (multi-tenant) with in-depth knowledge of the following: Azure Active Directory (RBAC and IAM) Azure Networking Azure Storage Azure Monitor and Log Analytics Azure Security Center Demonstrable career operational experience from one of the following areas: Server Infrastructure Engineering (Virtualisation / Windows / Linux). Office / Microsoft 365 Administration. Network Engineering. DevOps (CI/CD, pipelines and Infrastructure as Code) In-depth knowledge of a scripting language (PowerShell, Bash, Azure Cli) Bright attitude and a deep desire to learn Experience with helpdesk IT Service Management Tools (e.g. BMC Remedy / Service Now). If you are looking for an exciting new challenge to join a leading cloud team team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Apr 16, 2024
Full time
Azure Site Reliability Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced Azure Site Reliability Engineer to join a growing team of talented Cloud Engineers providing high level support and project delivery for a large customer base. Please note this is a fully remote role and you must be eligible to gain security clearance (do not need to hold currently). The Role As an Azure Site Reliability Engineer you will support the cloud infrastructure used to deliver cloud hosted managed services to customers. You will have a high customer focus being actively involved in the support and development of the service including: the resolution of support cases, live service monitoring and maintenance, new service provision and continuous improvement projects. You will provide high quality operational and technical support to customers and will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. The Responsibilities Provide L3/L4 analytical incident management and resolution alongside project-based deliverables Contribute to the planning of application / infrastructure releases and configuration changes Resolve support requests from customers by phone, email and online making use of the call logging system Interact with key internal stakeholders and external third-party vendors to troubleshoot and resolve complex problems Provide input to administering and maintaining all production and development environments Create detailed technical and procedural documentation (e.g. architecture, configuration and setup) Design appropriate metrics for reporting on key performance and quality indicators, particularly in terms of in-depth trend analysis Service transition and complete Operational Acceptance (OA) of new customer services Implementation and delivery of Microsoft Azure projects The Requirements Extensive experience of Microsoft Azure and its relevant build, deployment, automation, networking, and security technologies in cloud and hybrid environments. Microsoft Azure certifications: AZ-103/104 - Azure Administrator Good operational experience supporting Microsoft public cloud technologies and services at an enterprise level (multi-tenant) with in-depth knowledge of the following: Azure Active Directory (RBAC and IAM) Azure Networking Azure Storage Azure Monitor and Log Analytics Azure Security Center Demonstrable career operational experience from one of the following areas: Server Infrastructure Engineering (Virtualisation / Windows / Linux). Office / Microsoft 365 Administration. Network Engineering. DevOps (CI/CD, pipelines and Infrastructure as Code) In-depth knowledge of a scripting language (PowerShell, Bash, Azure Cli) Bright attitude and a deep desire to learn Experience with helpdesk IT Service Management Tools (e.g. BMC Remedy / Service Now). If you are looking for an exciting new challenge to join a leading cloud team team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
IT Administrator (1st line support engineer) Our client is looking for an IT Support Engineer (First line support) to join their team based in Bristol. This is a great opportunity to join a thriving organisation offering great career potential. You will need to have a driving licence for occasional travel to other sites. (Mainly Exeter and £mileage is provided.) Commercial experience in IT is not necessary, although it would be advantageous - if you have recently completed an IT qualification such as a computing degree or IT apprenticeship, we'd love to hear from you. Key responsibilities: Logging service desk support tickets taken by phone or email. Speaking with end users on the phone as part of the helpdesk role. Gathering Information and resolving technical issues, escalating as required. Documentation and updating of documentation. Build and setup of new Laptops, mobile phones and tablets. Occasional visits to site for setups and troubleshooting. Opportunity to get involved with in-house IT projects in house. Installing or changing software to fix issues (Windows patching, PDQ deploy). Remotely accessing hardware or software for clients to make changes and fix problems. Providing technical assistance for general questions and problems. Desk-side assistance as required for regional HQ or site visits. Resolving problems 1st line issues, i.e. printing, desktops, 4G routers. Triage of incoming support tickets from all regions. Assist with additional duties and tasks as assigned by the line manager. Adding and removing users from Office 365. Below are the technologies you'll be learning about and working with: Vmware Vsphere 7.x. Windows Server 2019 + Windows server admin, Group Policy etc. (all virtualized). Windows 10, 11 + Dell Clients. Office 365 Client side, MS Teams. MS Azure Admin. MS 365 Admin, Security etc. Freshdesk. Sophos. Forcepoint & Mimecast. Teams and 8 x 8 Telephony Key Competencies: Flexible approach to working Excellent organisation skills Ability to learn on the job. Full UK driving licence with suitable transport for travelling to site. Willingness to travel as needed. Essential requirements: Formal IT qualifications or relevant experience Full UK Driving licence Own a vehicle for travel between sites The benefit package for this role includes: Annual Bonus Scheme 24 days holiday (increasing by 1 day after 2 years of continuous service up to a maximum of 28 days) Pension scheme Perks Employee Discount Scheme Employee Assistance Programme Annual Volunteering Day If you are passionate about IT and have a desire to contribute to the growth of a dynamic business, we encourage you to apply. To £24,000 + benefits.
Apr 16, 2024
Full time
IT Administrator (1st line support engineer) Our client is looking for an IT Support Engineer (First line support) to join their team based in Bristol. This is a great opportunity to join a thriving organisation offering great career potential. You will need to have a driving licence for occasional travel to other sites. (Mainly Exeter and £mileage is provided.) Commercial experience in IT is not necessary, although it would be advantageous - if you have recently completed an IT qualification such as a computing degree or IT apprenticeship, we'd love to hear from you. Key responsibilities: Logging service desk support tickets taken by phone or email. Speaking with end users on the phone as part of the helpdesk role. Gathering Information and resolving technical issues, escalating as required. Documentation and updating of documentation. Build and setup of new Laptops, mobile phones and tablets. Occasional visits to site for setups and troubleshooting. Opportunity to get involved with in-house IT projects in house. Installing or changing software to fix issues (Windows patching, PDQ deploy). Remotely accessing hardware or software for clients to make changes and fix problems. Providing technical assistance for general questions and problems. Desk-side assistance as required for regional HQ or site visits. Resolving problems 1st line issues, i.e. printing, desktops, 4G routers. Triage of incoming support tickets from all regions. Assist with additional duties and tasks as assigned by the line manager. Adding and removing users from Office 365. Below are the technologies you'll be learning about and working with: Vmware Vsphere 7.x. Windows Server 2019 + Windows server admin, Group Policy etc. (all virtualized). Windows 10, 11 + Dell Clients. Office 365 Client side, MS Teams. MS Azure Admin. MS 365 Admin, Security etc. Freshdesk. Sophos. Forcepoint & Mimecast. Teams and 8 x 8 Telephony Key Competencies: Flexible approach to working Excellent organisation skills Ability to learn on the job. Full UK driving licence with suitable transport for travelling to site. Willingness to travel as needed. Essential requirements: Formal IT qualifications or relevant experience Full UK Driving licence Own a vehicle for travel between sites The benefit package for this role includes: Annual Bonus Scheme 24 days holiday (increasing by 1 day after 2 years of continuous service up to a maximum of 28 days) Pension scheme Perks Employee Discount Scheme Employee Assistance Programme Annual Volunteering Day If you are passionate about IT and have a desire to contribute to the growth of a dynamic business, we encourage you to apply. To £24,000 + benefits.
2nd Line Support Engineer - 35,000 - Chobham - Amazing Training! Role : 2nd Line Support Engineer Location : Chobham Salary : 28,000 - 35,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one of the best up and coming MSP's based in the Chobham area? My client are looking for a technical and personable character to join their ever growing team who is going to hit the ground running. The perfect candidate will have experience in Azure, Windows Server, O365 and Networking. Other technologies are beneficial but they can be taught to someone with the right attitude. There is fantastic training programme which will bring you up to speed with the technology that they use. Please do not hesitate and apply today, I am looking to move very fast with this position. Technical Skills: Azure O365 Networking (DNS,DHCP,TCP/IP) Azure Routers and Switches Requirements: 2 Years MSP Experience Benefits: Food Discount Private Medical Care Pension Unrivalled Training Programme Free Parking The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on (phone number removed) / (phone number removed) to discuss in further detail. Alternatively, send your CV directly to me at owen com This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 16, 2024
Full time
2nd Line Support Engineer - 35,000 - Chobham - Amazing Training! Role : 2nd Line Support Engineer Location : Chobham Salary : 28,000 - 35,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one of the best up and coming MSP's based in the Chobham area? My client are looking for a technical and personable character to join their ever growing team who is going to hit the ground running. The perfect candidate will have experience in Azure, Windows Server, O365 and Networking. Other technologies are beneficial but they can be taught to someone with the right attitude. There is fantastic training programme which will bring you up to speed with the technology that they use. Please do not hesitate and apply today, I am looking to move very fast with this position. Technical Skills: Azure O365 Networking (DNS,DHCP,TCP/IP) Azure Routers and Switches Requirements: 2 Years MSP Experience Benefits: Food Discount Private Medical Care Pension Unrivalled Training Programme Free Parking The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on (phone number removed) / (phone number removed) to discuss in further detail. Alternatively, send your CV directly to me at owen com This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Field Support Engineer We have a fantastic opportunity for a Field Service Support Engineer with solid Desktop Support, Basic networking and printer install experience to support our clients across London. There maybe the need for the odd client trip outside London but rare. This position spans across our 3 verticals remote and onsite support covering IT, Print and Comms Responsibilities Act as an IT administrator and assist in customer service desk support related tickets (Incidents, Service Request) Microsoft Exchange management / O365 Exchange online Microsoft Windows 10/11 desktop troubleshooting Hardware build, management and troubleshooting of desktop PC systems / Servers Install and configure computer hardware operating systems and applications monitor and maintain computer systems and networks follow diagrams and written instructions to repair a fault or set up a system Assist with consultants during project roll outs support the roll-out of new applications. Deliver customer excellence Candidate Profile Excellent problem-solving skills backed by solid technical knowledge. A versatile and service-oriented mindset. Great communication skills. Strong multitasking abilities. Ability to work under pressure and complete tasks in a timely manner. Full Clean Driving License Technical Profile Exposure to Microsoft o365 (Required) Exposure to Microsoft Azure (Required) Understanding of computer peripherals and hardware (required) Microsoft Windows 10/11 (required) Microsoft SCCM/Intune concepts (desirable) Active Directory Understanding Microsoft Server Cloud On Premise Understanding of network concepts. Working hours Due to the nature of the work, you may be expected to work shifts or be on call and it may be necessary to work extra hours to finish a job.
Apr 16, 2024
Full time
Field Support Engineer We have a fantastic opportunity for a Field Service Support Engineer with solid Desktop Support, Basic networking and printer install experience to support our clients across London. There maybe the need for the odd client trip outside London but rare. This position spans across our 3 verticals remote and onsite support covering IT, Print and Comms Responsibilities Act as an IT administrator and assist in customer service desk support related tickets (Incidents, Service Request) Microsoft Exchange management / O365 Exchange online Microsoft Windows 10/11 desktop troubleshooting Hardware build, management and troubleshooting of desktop PC systems / Servers Install and configure computer hardware operating systems and applications monitor and maintain computer systems and networks follow diagrams and written instructions to repair a fault or set up a system Assist with consultants during project roll outs support the roll-out of new applications. Deliver customer excellence Candidate Profile Excellent problem-solving skills backed by solid technical knowledge. A versatile and service-oriented mindset. Great communication skills. Strong multitasking abilities. Ability to work under pressure and complete tasks in a timely manner. Full Clean Driving License Technical Profile Exposure to Microsoft o365 (Required) Exposure to Microsoft Azure (Required) Understanding of computer peripherals and hardware (required) Microsoft Windows 10/11 (required) Microsoft SCCM/Intune concepts (desirable) Active Directory Understanding Microsoft Server Cloud On Premise Understanding of network concepts. Working hours Due to the nature of the work, you may be expected to work shifts or be on call and it may be necessary to work extra hours to finish a job.
Desktop IT Support Analyst (macOS-focused) Dynamic creative organisation is seeking a Desktop Support Analyst to join their team. The ideal candidate should possess at least one year of experience in an IT Support role, preferably in a creative industry or equivalent qualification. This role provides 1st and 2nd line macOS focused technical support to users, handling walk-in requests, calls, and emails directed to the internal IT department. Responsibilities: Provide company-wide 1st/2nd line IT support Log and track using the Helpdesk ticketing system and resolve promptly or escalate as required Assist in project work Offer desk-side, telephone, and email IT support, troubleshooting problems and being available to assist - proactive and helpful Assist with laptops, AV systems, and meeting rooms Set up new starters and do onboarding Configure and deploy devices and phones Microsoft Office 365, Dropbox, Google Suite, Adobe Creative Suite, Jamf and conferencing systems Conduct IT inductions, participate in staff training sessions, and create user guides. Assist with the installation of new hardware and software Provide support for printers and scanners, liaising with suppliers for repairs and maintenance. Office moves when happening Monitor meeting rooms and printers and report any technical issues to the supplier. Coordinate computer repairs, and manage deliveries and collections. Cycle laptops and assets in line with new staff. Implement changes and requests from the Head of IT or System Administrator Administer user accounts and licenses. Perform off-boarding processes for leavers and work with HR to collect devices back from leavers. Assist with admin and maintenance activities. Perform general IT support tasks. Undertake and implement basic security. Process administrative tasks for the team. Appetite to grow and learn. Ability to operate calmly under pressure. Ability to operate as an individual Can-do attitude Ideally you have: Minimum of 1 year of IT Support experience, preferably in a creative agency or equivalent qualification Proficiency in Mac OS, Windows 10, Microsoft Office applications (versions 2016 and above), experience with administration of Exchange Online and Office 365 apps highly desirable Familiarity with remote support tools such as TeamViewer, Splashtop, Apple Remote Desktop, and Microsoft Remote Desktop Experience supporting Microsoft Teams, Zoom, Webex, Google Meet Knowledge of Dropbox Enterprise, OneDrive, and Google Drive Recent technical working knowledge of some or all of the following: Mac OS, Windows 10, Windows Server 2012/2016, Microsoft Office 2016, Crowdstrike or similar AV products, Active Directory User and Computer administration, basic network troubleshooting, WiFi, iPhone/iPad/Android, Citrix/Remote Desktop, VOIP telephone systems administration Experience with MDM systems and mobile device deployment, such as Microsoft InTune and Jamf Extensive benefits package Eligo Recruitment is acting as an Employment Agency in relation to this vacancy.
Apr 16, 2024
Full time
Desktop IT Support Analyst (macOS-focused) Dynamic creative organisation is seeking a Desktop Support Analyst to join their team. The ideal candidate should possess at least one year of experience in an IT Support role, preferably in a creative industry or equivalent qualification. This role provides 1st and 2nd line macOS focused technical support to users, handling walk-in requests, calls, and emails directed to the internal IT department. Responsibilities: Provide company-wide 1st/2nd line IT support Log and track using the Helpdesk ticketing system and resolve promptly or escalate as required Assist in project work Offer desk-side, telephone, and email IT support, troubleshooting problems and being available to assist - proactive and helpful Assist with laptops, AV systems, and meeting rooms Set up new starters and do onboarding Configure and deploy devices and phones Microsoft Office 365, Dropbox, Google Suite, Adobe Creative Suite, Jamf and conferencing systems Conduct IT inductions, participate in staff training sessions, and create user guides. Assist with the installation of new hardware and software Provide support for printers and scanners, liaising with suppliers for repairs and maintenance. Office moves when happening Monitor meeting rooms and printers and report any technical issues to the supplier. Coordinate computer repairs, and manage deliveries and collections. Cycle laptops and assets in line with new staff. Implement changes and requests from the Head of IT or System Administrator Administer user accounts and licenses. Perform off-boarding processes for leavers and work with HR to collect devices back from leavers. Assist with admin and maintenance activities. Perform general IT support tasks. Undertake and implement basic security. Process administrative tasks for the team. Appetite to grow and learn. Ability to operate calmly under pressure. Ability to operate as an individual Can-do attitude Ideally you have: Minimum of 1 year of IT Support experience, preferably in a creative agency or equivalent qualification Proficiency in Mac OS, Windows 10, Microsoft Office applications (versions 2016 and above), experience with administration of Exchange Online and Office 365 apps highly desirable Familiarity with remote support tools such as TeamViewer, Splashtop, Apple Remote Desktop, and Microsoft Remote Desktop Experience supporting Microsoft Teams, Zoom, Webex, Google Meet Knowledge of Dropbox Enterprise, OneDrive, and Google Drive Recent technical working knowledge of some or all of the following: Mac OS, Windows 10, Windows Server 2012/2016, Microsoft Office 2016, Crowdstrike or similar AV products, Active Directory User and Computer administration, basic network troubleshooting, WiFi, iPhone/iPad/Android, Citrix/Remote Desktop, VOIP telephone systems administration Experience with MDM systems and mobile device deployment, such as Microsoft InTune and Jamf Extensive benefits package Eligo Recruitment is acting as an Employment Agency in relation to this vacancy.
IT Support Officer (1st/2nd Line Support) - Salisbury - £35,000We are delighted to be collaborating with this business and supporting them with finding their next team member.Working as part of the IT team, you will be providing 1st and 2nd line support to users for the company's ERP system and referring problems to either the ERP & IT Manager or product vendor for support.You will be ensuring that the business ERP system is running efficiently, to be pro-active in error detection and provide support to team members and internal business customers.Responsibilities/Tasks:- Systems Administration and monitoring Provide 1st and 2nd line support for all users Work with the IT service ensuring availability of services and security across all business applications Assist in the development of the business applications, to fit the business processes Prepare and carry out testing and validation of changes and upgrades before release Research alternative business systems for benchmarking current business systems, and recommend future strategy Assist with repair and recovery from hardware or software failures, including communication with impacted parties Provide support to end users on business applications and systems Skills and experience:- Existing experience of working in a similar position providing IT support Knowledge of an ERP system and it's configuration, peripherals, interface flow Knowledge of Reporting Tools Knowledge of Microsoft SQL Server Knowledge of Windows operating system Ability to analyse the business environment and activities and generate new ideas Strong communication skills both written and verbal Highly focused with a passion for Information TechnologyOther information:-This is a full-time position - 37.5hrsSalary c35k dependent on experienceSalisbury - office based - some flexibility for a hybrid working pattern once training completeFree parking24 days holiday - increasing with serviceFree canteenCompany pensionPersonal and professional development opportunities+ many more competitive benefits
Apr 16, 2024
Full time
IT Support Officer (1st/2nd Line Support) - Salisbury - £35,000We are delighted to be collaborating with this business and supporting them with finding their next team member.Working as part of the IT team, you will be providing 1st and 2nd line support to users for the company's ERP system and referring problems to either the ERP & IT Manager or product vendor for support.You will be ensuring that the business ERP system is running efficiently, to be pro-active in error detection and provide support to team members and internal business customers.Responsibilities/Tasks:- Systems Administration and monitoring Provide 1st and 2nd line support for all users Work with the IT service ensuring availability of services and security across all business applications Assist in the development of the business applications, to fit the business processes Prepare and carry out testing and validation of changes and upgrades before release Research alternative business systems for benchmarking current business systems, and recommend future strategy Assist with repair and recovery from hardware or software failures, including communication with impacted parties Provide support to end users on business applications and systems Skills and experience:- Existing experience of working in a similar position providing IT support Knowledge of an ERP system and it's configuration, peripherals, interface flow Knowledge of Reporting Tools Knowledge of Microsoft SQL Server Knowledge of Windows operating system Ability to analyse the business environment and activities and generate new ideas Strong communication skills both written and verbal Highly focused with a passion for Information TechnologyOther information:-This is a full-time position - 37.5hrsSalary c35k dependent on experienceSalisbury - office based - some flexibility for a hybrid working pattern once training completeFree parking24 days holiday - increasing with serviceFree canteenCompany pensionPersonal and professional development opportunities+ many more competitive benefits
Cloud Project Engineer Two vacancies have arisen with an extremely well-regarded IT Service Provider for Project Engineers, ideally with experience working within an IT Service Provider or Managed Service provider environment. This business is a Microsoft Gold Partner, fast-growing and as such offers exceptional career growth potential. They work primarily to support the complete IT infrastructure of their clients, largely based within the professional services domain; accountancies, law firms etc. and have a very well-established client base. You will be involved in the delivery/implementation of the full Microsoft portfolio (M365 & Azure) together with the management of end to end project lifecycles, from conception to handover to support. Unlike many Infrastructure Engineering roles within MSP's, you'll take full ownership on each project and will serve as the key contact for the customer within the business for the duration of the projects. The company offers a fantastic learning environment working alongside many experts in the latest technologies and provides special focus on training and development. Role requirements: Undertake technical reviews of the IT infrastructure of potential new clients, capturing sufficient data to enable us to bid for business accurately. Recommend changes in the infrastructure for existing and potential new clients to meet the client needs. Ensure that all projects are well planned, taking into account reasonable timescales to complete the work, contingency, risk planning, resource availability and client expectations. Carefully plan the technical and operational aspects of agreed projects, collaborating and communicating internally and where necessary with the client to ensure that all elements of the project have been incorporated into the plan and are well understood. Undertake technical implementation activities, either stand-alone for small projects or as part of a team for larger projects. Act as the main point of contact with clients on designated projects to manage expectations, provide regular project reporting and to support clients in the delivery of their own responsibilities within the projects. Following project completion, ensure that all project work is carefully and fully documented and formally handed over to the Service Desk and Infrastructure teams Experience / Qualifications required - Preferably degree educated in a relevant subject plus at least one of the following qualifications: MCITP Server or Enterprise Administrator qualification MCSD: Azure (Highly Desirable) ITIL Foundation Project Management qualification desirable - Strong understanding of Windows Server Operating Systems, 2012 R2- Background in Cloud Solutions, e.g. Azure, Microsoft365, Modern Workplace technologies. - Proven ability in solution design and implementation- Customer facing skills - ideally worked in an IT outsourcing / Consultancy environment with external customers- Strong understanding of virtualisation technologies and concepts Paying between 50-60k, depending on experience Hybrid, 2 days per week required in Camberley office.
Apr 16, 2024
Full time
Cloud Project Engineer Two vacancies have arisen with an extremely well-regarded IT Service Provider for Project Engineers, ideally with experience working within an IT Service Provider or Managed Service provider environment. This business is a Microsoft Gold Partner, fast-growing and as such offers exceptional career growth potential. They work primarily to support the complete IT infrastructure of their clients, largely based within the professional services domain; accountancies, law firms etc. and have a very well-established client base. You will be involved in the delivery/implementation of the full Microsoft portfolio (M365 & Azure) together with the management of end to end project lifecycles, from conception to handover to support. Unlike many Infrastructure Engineering roles within MSP's, you'll take full ownership on each project and will serve as the key contact for the customer within the business for the duration of the projects. The company offers a fantastic learning environment working alongside many experts in the latest technologies and provides special focus on training and development. Role requirements: Undertake technical reviews of the IT infrastructure of potential new clients, capturing sufficient data to enable us to bid for business accurately. Recommend changes in the infrastructure for existing and potential new clients to meet the client needs. Ensure that all projects are well planned, taking into account reasonable timescales to complete the work, contingency, risk planning, resource availability and client expectations. Carefully plan the technical and operational aspects of agreed projects, collaborating and communicating internally and where necessary with the client to ensure that all elements of the project have been incorporated into the plan and are well understood. Undertake technical implementation activities, either stand-alone for small projects or as part of a team for larger projects. Act as the main point of contact with clients on designated projects to manage expectations, provide regular project reporting and to support clients in the delivery of their own responsibilities within the projects. Following project completion, ensure that all project work is carefully and fully documented and formally handed over to the Service Desk and Infrastructure teams Experience / Qualifications required - Preferably degree educated in a relevant subject plus at least one of the following qualifications: MCITP Server or Enterprise Administrator qualification MCSD: Azure (Highly Desirable) ITIL Foundation Project Management qualification desirable - Strong understanding of Windows Server Operating Systems, 2012 R2- Background in Cloud Solutions, e.g. Azure, Microsoft365, Modern Workplace technologies. - Proven ability in solution design and implementation- Customer facing skills - ideally worked in an IT outsourcing / Consultancy environment with external customers- Strong understanding of virtualisation technologies and concepts Paying between 50-60k, depending on experience Hybrid, 2 days per week required in Camberley office.
About the job IT System Administrator - Hybrid (2 days in office) - Manchester - Up to £29K + Benefits Our client is a well-established financial advisory network in the UK, with a strong focus on providing their members with comprehensive knowledge and support in the areas of mortgages, protection, and general insurance. With over two decades of experience in these fields, they strive to continually put members and customers first and provide them with the best possible products and services to suit their needs. They are now looking to bring on board a new IT System Administrator due to someone in the team being promoted. Key Responsibilities; Provide IT services and support to internal users as part of a cross-site team. Offer specialist, professional IT consultation and advice in specified areas of expertise, managing systems proactively and professionally. Manage site IT equipment/infrastructure, log and update Helpdesk calls, and provide technical support for incidents/problems. Implement recommendations to minimize service disruption; build/configure IT hardware/software; maintain systems performance/capacity; document faults/failures; update asset management db; test systems/releases regularly. Assist in completing tasks within own area of responsibility for project delivery to agreed timescales; produce accurate documentation for builds, standards, processes and procedures. Undertake ad hoc projects and duties to fulfil business needs or departmental objectives. We are looking to speak to people who can; Communicate complex technical issues effectively with multi-disciplinary staff/organisations/suppliers. Prioritise customer service while maintaining customer focus. Quickly learn new programs and in-house business applications. Investigate problems, develop solutions, and test and implement changes according to best practices. The following skills and experience are required: Expertise in Microsoft Active Directory, configuration and administration of Windows 2003 Server, automated deployment of workstations, implementation and administration of Group Policy, knowledge of network management practices and procedures including TCP/IP services and DNS, maintenance of server hardware, as well as installation and commissioning. In addition, familiarity with current server technologies and trends is necessary. The candidate should also have a good knowledge of desktop operating systems and hardware.
Apr 16, 2024
Full time
About the job IT System Administrator - Hybrid (2 days in office) - Manchester - Up to £29K + Benefits Our client is a well-established financial advisory network in the UK, with a strong focus on providing their members with comprehensive knowledge and support in the areas of mortgages, protection, and general insurance. With over two decades of experience in these fields, they strive to continually put members and customers first and provide them with the best possible products and services to suit their needs. They are now looking to bring on board a new IT System Administrator due to someone in the team being promoted. Key Responsibilities; Provide IT services and support to internal users as part of a cross-site team. Offer specialist, professional IT consultation and advice in specified areas of expertise, managing systems proactively and professionally. Manage site IT equipment/infrastructure, log and update Helpdesk calls, and provide technical support for incidents/problems. Implement recommendations to minimize service disruption; build/configure IT hardware/software; maintain systems performance/capacity; document faults/failures; update asset management db; test systems/releases regularly. Assist in completing tasks within own area of responsibility for project delivery to agreed timescales; produce accurate documentation for builds, standards, processes and procedures. Undertake ad hoc projects and duties to fulfil business needs or departmental objectives. We are looking to speak to people who can; Communicate complex technical issues effectively with multi-disciplinary staff/organisations/suppliers. Prioritise customer service while maintaining customer focus. Quickly learn new programs and in-house business applications. Investigate problems, develop solutions, and test and implement changes according to best practices. The following skills and experience are required: Expertise in Microsoft Active Directory, configuration and administration of Windows 2003 Server, automated deployment of workstations, implementation and administration of Group Policy, knowledge of network management practices and procedures including TCP/IP services and DNS, maintenance of server hardware, as well as installation and commissioning. In addition, familiarity with current server technologies and trends is necessary. The candidate should also have a good knowledge of desktop operating systems and hardware.
macOS and Windows IT Support Analyst This a fantastic opportunity for a 1st line Support Technician with macOS and Windows IT support skills to join a growing team. You will be working with an experienced team of technicians who can help and support you through your career where there is the opportunity for training and expansion and professional certifications including Jamf. This is a challenging and fast-paced role where you will learn and grow with plenty of scope for career progression too. Main Purpose of the Role: We are looking for a macOS and ideally some Windows too IT Support Analyst to take calls from existing customers with a view to carrying out first-line and maybe some second-line support. You will assist with in-house installs, adding new equipment to inventories and escalating calls where applicable. This is a busy and varied role with a multitude of clients and technology to deal with. Your Key Responsibilities: Being the first point of contact for all customers Logging all calls and resolving any issues that may arise. Managing these calls through to conclusion and closure. Responding and chasing up on the help desk providing levels of support. Dealing with automated and proactive alerts. The key responsibilities and accountabilities highlighted in this job are indicative and may vary over time. Job holders are expected to undertake other duties and responsibilities relevant to the nature, level, and scope of this role. Person Specification: Essential Experience: macOS and PC support experience to a decent level. Troubleshooting and installing software / OS Network and Server knowledge. Desirable Experience with: macOS Windows JAMF or Management systems Office 365 or Azure Your Skills/Capabilities/Personal Attributes: Excellent telephone manner is required Be able to display a good aptitude to problem solving Be willing to use your own initiative and motivation to learn about new technologies and products that may be relevant to the marketplace and customer To be supportive towards colleagues and assist needed Ability to work as part of a team and to use their own initiative Are you a macOS-focused IT Technical professional but this role doesn't quite fit? Anne Rooke is a leading Mac IT Technical Recruiter specialising in macOS and Cross-platform Mac/PC IT support roles. Roles at Eligo Recruitment include 1st, 2nd, and 3rd line Mac (was Mac OSX) and Mac/PC IT support roles, System and Network Administrators, Mac/PC Field Engineers, Mac and Multi-Platform IT Consultants, IT Managers. Looking for skills in macOS, Jamf, G Suite, Salesforce, VOIP, Bash scripting. Please don't hesitate to get in touch with us for a confidential chat about how we can secure you a perfect macOS (Mac OSX) IT role. Anne Rooke - macOS IT Recruiter - Specialist Mac IT Recruitment
Apr 16, 2024
Full time
macOS and Windows IT Support Analyst This a fantastic opportunity for a 1st line Support Technician with macOS and Windows IT support skills to join a growing team. You will be working with an experienced team of technicians who can help and support you through your career where there is the opportunity for training and expansion and professional certifications including Jamf. This is a challenging and fast-paced role where you will learn and grow with plenty of scope for career progression too. Main Purpose of the Role: We are looking for a macOS and ideally some Windows too IT Support Analyst to take calls from existing customers with a view to carrying out first-line and maybe some second-line support. You will assist with in-house installs, adding new equipment to inventories and escalating calls where applicable. This is a busy and varied role with a multitude of clients and technology to deal with. Your Key Responsibilities: Being the first point of contact for all customers Logging all calls and resolving any issues that may arise. Managing these calls through to conclusion and closure. Responding and chasing up on the help desk providing levels of support. Dealing with automated and proactive alerts. The key responsibilities and accountabilities highlighted in this job are indicative and may vary over time. Job holders are expected to undertake other duties and responsibilities relevant to the nature, level, and scope of this role. Person Specification: Essential Experience: macOS and PC support experience to a decent level. Troubleshooting and installing software / OS Network and Server knowledge. Desirable Experience with: macOS Windows JAMF or Management systems Office 365 or Azure Your Skills/Capabilities/Personal Attributes: Excellent telephone manner is required Be able to display a good aptitude to problem solving Be willing to use your own initiative and motivation to learn about new technologies and products that may be relevant to the marketplace and customer To be supportive towards colleagues and assist needed Ability to work as part of a team and to use their own initiative Are you a macOS-focused IT Technical professional but this role doesn't quite fit? Anne Rooke is a leading Mac IT Technical Recruiter specialising in macOS and Cross-platform Mac/PC IT support roles. Roles at Eligo Recruitment include 1st, 2nd, and 3rd line Mac (was Mac OSX) and Mac/PC IT support roles, System and Network Administrators, Mac/PC Field Engineers, Mac and Multi-Platform IT Consultants, IT Managers. Looking for skills in macOS, Jamf, G Suite, Salesforce, VOIP, Bash scripting. Please don't hesitate to get in touch with us for a confidential chat about how we can secure you a perfect macOS (Mac OSX) IT role. Anne Rooke - macOS IT Recruiter - Specialist Mac IT Recruitment
About the job IT System Administrator - Hybrid (2 days in office) - Manchester - Up to £29K + Benefits Our client is a well-established financial advisory network in the UK, with a strong focus on providing their members with comprehensive knowledge and support in the areas of mortgages, protection, and general insurance. With over two decades of experience in these fields, they strive to continually put members and customers first and provide them with the best possible products and services to suit their needs. They are now looking to bring on board a new IT System Administrator due to someone in the team being promoted. Key Responsibilities; Provide IT services and support to internal users as part of a cross-site team. Offer specialist, professional IT consultation and advice in specified areas of expertise, managing systems proactively and professionally. Manage site IT equipment/infrastructure, log and update Helpdesk calls, and provide technical support for incidents/problems. Implement recommendations to minimize service disruption; build/configure IT hardware/software; maintain systems performance/capacity; document faults/failures; update asset management db; test systems/releases regularly. Assist in completing tasks within own area of responsibility for project delivery to agreed timescales; produce accurate documentation for builds, standards, processes and procedures. Undertake ad hoc projects and duties to fulfil business needs or departmental objectives. We are looking to speak to people who can; Communicate complex technical issues effectively with multi-disciplinary staff/organisations/suppliers. Prioritise customer service while maintaining customer focus. Quickly learn new programs and in-house business applications. Investigate problems, develop solutions, and test and implement changes according to best practices. The following skills and experience are required: Expertise in Microsoft Active Directory, configuration and administration of Windows 2003 Server, automated deployment of workstations, implementation and administration of Group Policy, knowledge of network management practices and procedures including TCP/IP services and DNS, maintenance of server hardware, as well as installation and commissioning. In addition, familiarity with current server technologies and trends is necessary. The candidate should also have a good knowledge of desktop operating systems and hardware. This position plays a pivotal role in maintaining a resilient IT infrastructure, delivering quality technical support, and ensuring the seamless alignment of IT services with organizational goals. The ideal candidate will bring a combination of technical prowess, effective communication, and proactive problem-solving to the team.
Apr 16, 2024
Full time
About the job IT System Administrator - Hybrid (2 days in office) - Manchester - Up to £29K + Benefits Our client is a well-established financial advisory network in the UK, with a strong focus on providing their members with comprehensive knowledge and support in the areas of mortgages, protection, and general insurance. With over two decades of experience in these fields, they strive to continually put members and customers first and provide them with the best possible products and services to suit their needs. They are now looking to bring on board a new IT System Administrator due to someone in the team being promoted. Key Responsibilities; Provide IT services and support to internal users as part of a cross-site team. Offer specialist, professional IT consultation and advice in specified areas of expertise, managing systems proactively and professionally. Manage site IT equipment/infrastructure, log and update Helpdesk calls, and provide technical support for incidents/problems. Implement recommendations to minimize service disruption; build/configure IT hardware/software; maintain systems performance/capacity; document faults/failures; update asset management db; test systems/releases regularly. Assist in completing tasks within own area of responsibility for project delivery to agreed timescales; produce accurate documentation for builds, standards, processes and procedures. Undertake ad hoc projects and duties to fulfil business needs or departmental objectives. We are looking to speak to people who can; Communicate complex technical issues effectively with multi-disciplinary staff/organisations/suppliers. Prioritise customer service while maintaining customer focus. Quickly learn new programs and in-house business applications. Investigate problems, develop solutions, and test and implement changes according to best practices. The following skills and experience are required: Expertise in Microsoft Active Directory, configuration and administration of Windows 2003 Server, automated deployment of workstations, implementation and administration of Group Policy, knowledge of network management practices and procedures including TCP/IP services and DNS, maintenance of server hardware, as well as installation and commissioning. In addition, familiarity with current server technologies and trends is necessary. The candidate should also have a good knowledge of desktop operating systems and hardware. This position plays a pivotal role in maintaining a resilient IT infrastructure, delivering quality technical support, and ensuring the seamless alignment of IT services with organizational goals. The ideal candidate will bring a combination of technical prowess, effective communication, and proactive problem-solving to the team.
IT Systems AdministratorNorth LeicesterHybrid WorkingUp to £40,000 DOE + Progression + Training + Pension + Healthcare + Excellent Company Benefits Excellent opportunity for an IT Systems Administrator to join one of the UKs largest alternative energy suppliers offering excellent training and development opportunities, a brilliant benefits package, and plenty of progression!This company have been steadily growing in the UK for a long time now and have recently passed over 500 UK-based employees. They operate across the world and have a total headcount of 16,000 globally. In this role you will manage, maintain, administer, support, and implement a variety of IT Systems and products including but not limited to servers, networks, firewalls, Active Directory, LAN, WAN, general infrastructure, and troubleshooting. Due to a large hardware focus for this position you will be required in the office but there are Hybrid working opportunities available.The ideal candidate will have the following experience within a similar position: LAN/WAN, Active Directory, Stakeholder Management skills, and excellent English language skills (written and oral). A good understanding of Windows OS and antivirus/firewalls is also required.This is a fantastic opportunity to join a growing business offering a brilliant benefits package, plenty of progression opportunities, and training and development opportunities! The Role: IT Systems Administrator WAN/LAN, VoIP, Active Directory, and Networks Firewalls, Infrastructure (Routing/switching etc.), and Support Hybrid working - North Leicester based The Person: Experience as an IT Systems Administrator previously Stakeholder Management and excellent communication Good understanding of Windows OS Commutable to North Leicester Reference Number: BBBH222948 To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tommy Williams at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles.The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Apr 15, 2024
Full time
IT Systems AdministratorNorth LeicesterHybrid WorkingUp to £40,000 DOE + Progression + Training + Pension + Healthcare + Excellent Company Benefits Excellent opportunity for an IT Systems Administrator to join one of the UKs largest alternative energy suppliers offering excellent training and development opportunities, a brilliant benefits package, and plenty of progression!This company have been steadily growing in the UK for a long time now and have recently passed over 500 UK-based employees. They operate across the world and have a total headcount of 16,000 globally. In this role you will manage, maintain, administer, support, and implement a variety of IT Systems and products including but not limited to servers, networks, firewalls, Active Directory, LAN, WAN, general infrastructure, and troubleshooting. Due to a large hardware focus for this position you will be required in the office but there are Hybrid working opportunities available.The ideal candidate will have the following experience within a similar position: LAN/WAN, Active Directory, Stakeholder Management skills, and excellent English language skills (written and oral). A good understanding of Windows OS and antivirus/firewalls is also required.This is a fantastic opportunity to join a growing business offering a brilliant benefits package, plenty of progression opportunities, and training and development opportunities! The Role: IT Systems Administrator WAN/LAN, VoIP, Active Directory, and Networks Firewalls, Infrastructure (Routing/switching etc.), and Support Hybrid working - North Leicester based The Person: Experience as an IT Systems Administrator previously Stakeholder Management and excellent communication Good understanding of Windows OS Commutable to North Leicester Reference Number: BBBH222948 To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tommy Williams at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles.The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
This is a fantastic opportunity to join a highly motivated and highly skilled technical team that specialises in a variety of disciplines. Our client holds all the technical accreditations for our Global Reseller and Distribution businesses and deliver a wide range of projects from Azure design and modernisation through IoT design and implementation to working with ISVs to help them develop modern micro-service-based applications and deliver effective CI/CD. They also support a wide range of Vendor Solutions on behalf of the distribution part of the company. About our client They are a Microsoft Advanced Specialisation Partner providing both direct and indirect CSP, and they're one of only 45 partners globally to be awarded Azure for ISV status . They also hold partnership status with many independent software vendors. They're an enthusiastic, customer-focused team; to ensure they can solve their customers problems they invest time in training and personal development. To help the team grow the business, they work hard giving everyone balance a personal trainer and an employee assistance program are just a few of the ways they do this. They have their Devon-based office on the edge of the Dartmoor National Park but support a hybrid and remote working culture . Benefits for you - Cloud & Infrastructure Solutions Engineer - Paid Training - Individual Personal Development Plans - Salary plus discretionary bonus schemes - Sick Pay - Holiday Pay - Staff Referral Scheme - Personal Trainer - Flexible Working arrangements - Social Events/Fundraisers/Staff Parties - Life Assurance with MetLife - Employee Assistance Programme for you and your family - Medicash Health Cash Plan All companies say that they have a great culture They are proud that this is reality They put their people first! Responsibilities - Cloud & Infrastructure Solutions Engineer You will be working within our Azure Platform Team, your primary focus will include working within their team and directly with their clients to deliver cloud infrastructure and modernisation projects as well as workshops, health checks and providing escalation support to front-line teams. This will likely include all phases of the project from planning through design to configuration, delivery, and testing. You ll work closely as part of a well-established team that will guide and assist you. They will also provide the requirements of your development plan to stay ahead of your profession and maintain all the required certifications to ensure you meet expert status. About you - Cloud & Infrastructure Solutions Engineer You will have a strong technical background with Azure and have worked within I.T. infrastructure (on-premises / hybrid and/or cloud-native), preferably with large organisations and enterprise scale platforms, you will also have experience working for an MSP or service provider. You will have demonstrable certifications and experience in deploying Infrastructure and platform-based solutions or experience in managing modern platform services and be comfortable delivering to tight timescales whilst managing multiple Azure projects in various environments. This role will appeal to someone who enjoys maintaining knowledge of technology through active involvement in solution delivery, whilst still wanting to develop their career through expanding their skill set in digital transformation. This role involves extensive work with modern Azure platform services and will not suit an engineer who only has exposure to lift+shift virtual machine migrations. As a leader in the cloud infrastructure space, you will: - Have the ability to review and provide feedback on the team's designs, software implementations and process/workflow configurations. - Have the ability to inspire and motivate your fellow technical team members as well as your customers. - Be comfortable in a customer-facing environment, consulting either face-to-face or remotely. As a passionate Cloud & Infrastructure Solutions Engineer, you will have: Technical knowledge of Azure, including, but not limited to; Azure Infrastructure Services Azure Platform services, for example: App Services Database Services Storage services Azure backup and recovery services Azure Monitor Strong understanding of Microsoft Entra ID, hybrid identity, Modern authentication and Single Sign-on Good level of knowledge of Windows Server operating systems Working knowledge of networking concepts and hybrid network design Good understanding of Microsoft reference architectures and when they should be used Able to articulate and demonstrate the capabilities of Microsoft Azure with regards to how Azure can provide solutions to business problems, and ability to articulate business benefits of Azure to client stakeholders A passion for learning new technologies and methodologies Experience & Technical Skills - Cloud & Infrastructure Solutions Engineer 4+ years experience in an Azure engineer role Experience mentoring junior staff Deployment of Azure solutions via BICEP/ARM and/or Terraform Experience in automation via PowerShell, Azure CLI, and/or Python Working knowledge of the Microsoft Cloud Adoption and Well-Architected Frameworks Experience of deploying and configuring Azure Landing Zones Experience working with remote teams Experience writing technical documentation Analyse current business practices, processes, and procedures and identify future opportunities for modernisation Ideally, as a minimum you will hold the AZ-104: Microsoft Azure Administrator certification Desirable exams are likely to include AZ-500, AZ-700, AZ-140 etc. Cloud & Infrastructure Solutions Engineer salary - £55,000-£65,000 per year depending on experience
Apr 15, 2024
Full time
This is a fantastic opportunity to join a highly motivated and highly skilled technical team that specialises in a variety of disciplines. Our client holds all the technical accreditations for our Global Reseller and Distribution businesses and deliver a wide range of projects from Azure design and modernisation through IoT design and implementation to working with ISVs to help them develop modern micro-service-based applications and deliver effective CI/CD. They also support a wide range of Vendor Solutions on behalf of the distribution part of the company. About our client They are a Microsoft Advanced Specialisation Partner providing both direct and indirect CSP, and they're one of only 45 partners globally to be awarded Azure for ISV status . They also hold partnership status with many independent software vendors. They're an enthusiastic, customer-focused team; to ensure they can solve their customers problems they invest time in training and personal development. To help the team grow the business, they work hard giving everyone balance a personal trainer and an employee assistance program are just a few of the ways they do this. They have their Devon-based office on the edge of the Dartmoor National Park but support a hybrid and remote working culture . Benefits for you - Cloud & Infrastructure Solutions Engineer - Paid Training - Individual Personal Development Plans - Salary plus discretionary bonus schemes - Sick Pay - Holiday Pay - Staff Referral Scheme - Personal Trainer - Flexible Working arrangements - Social Events/Fundraisers/Staff Parties - Life Assurance with MetLife - Employee Assistance Programme for you and your family - Medicash Health Cash Plan All companies say that they have a great culture They are proud that this is reality They put their people first! Responsibilities - Cloud & Infrastructure Solutions Engineer You will be working within our Azure Platform Team, your primary focus will include working within their team and directly with their clients to deliver cloud infrastructure and modernisation projects as well as workshops, health checks and providing escalation support to front-line teams. This will likely include all phases of the project from planning through design to configuration, delivery, and testing. You ll work closely as part of a well-established team that will guide and assist you. They will also provide the requirements of your development plan to stay ahead of your profession and maintain all the required certifications to ensure you meet expert status. About you - Cloud & Infrastructure Solutions Engineer You will have a strong technical background with Azure and have worked within I.T. infrastructure (on-premises / hybrid and/or cloud-native), preferably with large organisations and enterprise scale platforms, you will also have experience working for an MSP or service provider. You will have demonstrable certifications and experience in deploying Infrastructure and platform-based solutions or experience in managing modern platform services and be comfortable delivering to tight timescales whilst managing multiple Azure projects in various environments. This role will appeal to someone who enjoys maintaining knowledge of technology through active involvement in solution delivery, whilst still wanting to develop their career through expanding their skill set in digital transformation. This role involves extensive work with modern Azure platform services and will not suit an engineer who only has exposure to lift+shift virtual machine migrations. As a leader in the cloud infrastructure space, you will: - Have the ability to review and provide feedback on the team's designs, software implementations and process/workflow configurations. - Have the ability to inspire and motivate your fellow technical team members as well as your customers. - Be comfortable in a customer-facing environment, consulting either face-to-face or remotely. As a passionate Cloud & Infrastructure Solutions Engineer, you will have: Technical knowledge of Azure, including, but not limited to; Azure Infrastructure Services Azure Platform services, for example: App Services Database Services Storage services Azure backup and recovery services Azure Monitor Strong understanding of Microsoft Entra ID, hybrid identity, Modern authentication and Single Sign-on Good level of knowledge of Windows Server operating systems Working knowledge of networking concepts and hybrid network design Good understanding of Microsoft reference architectures and when they should be used Able to articulate and demonstrate the capabilities of Microsoft Azure with regards to how Azure can provide solutions to business problems, and ability to articulate business benefits of Azure to client stakeholders A passion for learning new technologies and methodologies Experience & Technical Skills - Cloud & Infrastructure Solutions Engineer 4+ years experience in an Azure engineer role Experience mentoring junior staff Deployment of Azure solutions via BICEP/ARM and/or Terraform Experience in automation via PowerShell, Azure CLI, and/or Python Working knowledge of the Microsoft Cloud Adoption and Well-Architected Frameworks Experience of deploying and configuring Azure Landing Zones Experience working with remote teams Experience writing technical documentation Analyse current business practices, processes, and procedures and identify future opportunities for modernisation Ideally, as a minimum you will hold the AZ-104: Microsoft Azure Administrator certification Desirable exams are likely to include AZ-500, AZ-700, AZ-140 etc. Cloud & Infrastructure Solutions Engineer salary - £55,000-£65,000 per year depending on experience
IT Systems Administrator North Leicester Hybrid Working Up to 40,000 DOE + Progression + Training + Pension + Healthcare + Excellent Company Benefits Excellent opportunity for an IT Systems Administrator to join one of the UKs largest alternative energy suppliers offering excellent training and development opportunities, a brilliant benefits package, and plenty of progression! This company have been steadily growing in the UK for a long time now and have recently passed over 500 UK-based employees. They operate across the world and have a total headcount of 16,000 globally. In this role you will manage, maintain, administer, support, and implement a variety of IT Systems and products including but not limited to servers, networks, firewalls, Active Directory, LAN, WAN, general infrastructure, and troubleshooting. Due to a large hardware focus for this position you will be required in the office but there are Hybrid working opportunities available. The ideal candidate will have the following experience within a similar position: LAN/WAN, Active Directory, Stakeholder Management skills, and excellent English language skills (written and oral). A good understanding of Windows OS and antivirus/firewalls is also required. This is a fantastic opportunity to join a growing business offering a brilliant benefits package, plenty of progression opportunities, and training and development opportunities! The Role: IT Systems Administrator WAN/LAN, VoIP, Active Directory, and Networks Firewalls, Infrastructure (Routing/switching etc.), and Support Hybrid working - North Leicester based The Person: Experience as an IT Systems Administrator previously Stakeholder Management and excellent communication Good understanding of Windows OS Commutable to North Leicester Reference Number: BBBH(phone number removed) To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tommy Williams at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Apr 15, 2024
Full time
IT Systems Administrator North Leicester Hybrid Working Up to 40,000 DOE + Progression + Training + Pension + Healthcare + Excellent Company Benefits Excellent opportunity for an IT Systems Administrator to join one of the UKs largest alternative energy suppliers offering excellent training and development opportunities, a brilliant benefits package, and plenty of progression! This company have been steadily growing in the UK for a long time now and have recently passed over 500 UK-based employees. They operate across the world and have a total headcount of 16,000 globally. In this role you will manage, maintain, administer, support, and implement a variety of IT Systems and products including but not limited to servers, networks, firewalls, Active Directory, LAN, WAN, general infrastructure, and troubleshooting. Due to a large hardware focus for this position you will be required in the office but there are Hybrid working opportunities available. The ideal candidate will have the following experience within a similar position: LAN/WAN, Active Directory, Stakeholder Management skills, and excellent English language skills (written and oral). A good understanding of Windows OS and antivirus/firewalls is also required. This is a fantastic opportunity to join a growing business offering a brilliant benefits package, plenty of progression opportunities, and training and development opportunities! The Role: IT Systems Administrator WAN/LAN, VoIP, Active Directory, and Networks Firewalls, Infrastructure (Routing/switching etc.), and Support Hybrid working - North Leicester based The Person: Experience as an IT Systems Administrator previously Stakeholder Management and excellent communication Good understanding of Windows OS Commutable to North Leicester Reference Number: BBBH(phone number removed) To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tommy Williams at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.